Best Western Hotell Ett, Ostersund

Extremely welcoming front desk. Super friendly staff that really did everything to perform and delight us. As we travel with EV it was superb to find a charger on the hotel parking so that we could leave the next day fully charged! We will certainly come back here. Thx.

Linda Blomqvist, General Manager at Best Western Hotell Ett, responded to this review
Hej, Stort tack för det fina omdömet! Vi är väldigt glada att ni hade det bra hos oss. Vi hoppas att du snart kommer tillbaka till oss igen! Vänliga hälsningar Personalen

Not very central located. Rooms ok but not lots of storage space if you are two for more than a week. Rooms have fridge and a kettle, bathroom has a hairdryer. Breakfast ok but space very tight. Meals on pre-order only. Reception hours very special (sunday closing at 3pm).

We, two adults and two youngsters, stayed in this hotel for three nights, room 201. The hotel room was large enough for four persons, although youngsters had to share a folded sofa bed. There was enough space in the toilet/bathroom and the shower functioned well. The view was to a street below, and people were sometimes smoking there but they moved when we asked them to. There was no air conditioning and the room got too hot during the night. Luckily it was possible to open the window, but this mostly did not cool the room enough. We had asked for a good cleaning under beds, as some of us have dust allergy, but we found cleaning to be lacking in this respect during the entire stay although we asked for them to redo it. We found the breakfast to be excellent. There were some different local varieties on offer for each day and personnel really clearly made a large effort in making an interesting and quality menu for every morning. The receptionists were very polite and helpful. The location was nice for exploring places outside Östersund. We mostly ate at the centre of Östersund, which is about a half an hour walk. However, there is also a local pizzeria close by with a good menu. As the hotel was not in the center, we found the hotel area peaceful in the evening, which was nice. There were always enough parking spaces. If ever back at Östersund, we could consider this hotel again.

Great fast service, we arrived at 11pm and there was no problem checking in. Nice, big and clean rooms. Bubble bath hot tub in the rooms, big breakfast selection. No complaints, recommend to families and anyone who wants a price worthy hotel.

Hotell Ett is very easy to get to from the motorway, but in a quiet area. Mondays to Thursdays the hotel offers a great help-yourself dinner, hot and cold dishes for a very reasonable price. Alternatively there's a fine licensed pizza restaurant 150 metres round the corner. The rooms are fine with complimentary tea/coffee and comfortable beds. Most amazing of all is the marvellous breakfast spread that is included in the price. My wife and and I have never had better.

A small hotel located about five mins by car from the city center. Seemed to be a quiet area with nothing but a gas station and some apartment blocks nearby. The room was decent (albeit a bit hot) and the breakfast assortment was quite good. Service minded staff. Good value!

Manager helped up with information regarding our train departure and the parking of our rental car. An unassuming, quiet place that makes the most of the location. Nice running paths right out the front door and a nice outdoor cafe/seating area.

The hotel was fine but the rudeness of the person at the front desk ruined the impression totally. We arrived by car and asked were to park and followed the lady's instructions. The next morning, we found a parking ticket on our car. I complained of course to the same lady and she insisted that she told us specifically were to park and she more or less accused me of lying when I politely said we had parked according to her instructions the night before. Due to this, we were very disappointed with our stay at Best Western Hotell Ett, Östersund.

It is not located in the center of the city, but that was a plus with us. On a previous visit to Ostersund, we were in a hotel in the center of the city and the parking was very difficult. We stayed at Hotel Ett for 2 nights as we took side trips to villages north and west of the city. It was very quiet, both in noise and in occupants. The staff was very welcoming and helpful. The room was quite large and very comfortable. We were able to get a glass of wine. The desk clerk appeared to be the one who did everything to help the guests which were few. There was a plentiful breakfast. The coffee machine dispensed various coffee drinks. My husband was happy to see lingonberry juice available. The hotel is near a large service station that has a friendly staff. We were able to get sandwiches and snacks. Restaurants are not close. We would stay there again.

The hotel is combined with an apartment building. One needs a car to go to the city. The room is fairly large and comfortable. The service was friendly. Breakfast was sufficient. They also offer cookies in the lounge area.