Ma réservation et mes points
Best Western Rewards
Une expérience d'hôtel mémorable
Une expérience d'hôtel mémorable
The staff was friendly. The lobby was full of old stuffed animals, lit-up decor, and there were fluffy decorations hanging from the ceiling in front of the light fixtures at the front desk. Upstairs was a common area with flat, old toss pillows on old fabric chairs. All I could think of all this was that it looked dirty, cluttered and tacky. My room appeared clean though, even though the common areas did not inspire confidence. I purchased a snack from the lobby and when I got it to my room and opened it, it smelled bad. I checked the expiration date and found it was expired and threw it away. Breakfast was hot and there were a lot of choices but not much in the way of healthy choices. There was a definite lack of any fresh fruit or unprocessed options.
This hotel is conveniently located off Highway 2 and is easy to find. It is also located near many restaurants and other stores that might be needed. The room is very comfortable and offers all of the amenities you need for a great night's sleep. The breakfast was great and there was a variety of food to meet many food preferences.
Shower faucet was broken no pressure no hot water. Air conditioner broke at 4am rattling so bad I had to turn it off. Randomly charged my CC over $3000.00 and then another 175.00 then had to have them removed. 10 days there. They never gave me more towels or soaps, I had to ask the front desk.
Clean room with a large tub for two, small hotel with nice staff. Spent the weekend at the renaissance fair and they ran out of camping. This is close by and easy access to town. Restraints all around
Great hotel for a group of us to stay at attending a wedding. The hotel is very clean. The employees are great. Megan at the front desk goes above and beyond to help everyone. I would recommend and I would stay here again anytime.
It is the only place I would stay in Monroe! The breakfast was excellent, the pool was amazing and our room was exactly what I asked for during an unplanned stay. We were well accommodated and the hospitality was top notch.
The management of this hotel is very unprofessional. We had a reservation issue and even though it was their fault they were very slow and unpleasant in getting it resolved. Required way too much follow up on my part because they never got back to me when they said they would. Also the hot tub didn't work. Hotel OK but if you have any issue and need to deal with management, Beware
The staff was great, but the owner needs to update the property. The bathroom faucet leaked water all over the counter. The tub was chipped and shabby. Our window was blocked by a wall 3ft away from it. We asked for a room away from the elevator, but our room was directly across from it.
We loved our stay here and the staff were so amazing! My grandson loved the pool and it was more than what we expected with lots of fun pool toys and floaters! My grandson named the Llama floutie "Llama Drama" because he kept 'swimming' back to us after we said bye. The whole pool area was so cute and fun the way they decorated everything adding little personal touches. Nice little tables, chairs, grilles and shaded areas. We'll stay here again the next time we're passing though:)
Mr Guzman and the staff are fantastic! All of the personal touches when you enter the hotel, to the clean rooms, excellent breakfast, heated pool, good location, it just keeps going! The pool feels more like a fun back yard pool than a hotel pool. They provide all kinds of toys, balls, floaties, etc. You feel more like a guest at a bed and breakfast than you do a corporate hotel! We will be back and will definitely tell our friends! Cannot recommend enough!
Breakfast was great. Waffles sausage and eggs. buscuits and gravy. front desk outstanding! beds comfortable. hot tub wasn't working would have been nice to know ahead of time. Shower knob extremely confusing to use. was cold until we figured it out.
I cannot rate this hotel highly enough. The room was exceptional, there were incredibly personal touches throughout the property, and the breakfast buffet had the widest select of options I have ever seen. My sincerest thanks to everybody for making my stay extraordinary.
Booked here for a wedding we were attending in the area. The check-in was quick, lobby felt welcoming in a "visiting family" kind of way. We got a room with a jetted tub and normally, we will bring our own cleaners before we soak in a hotel tub but the room and bathroom were very clean, clean enough to satisfy my somewhat germ-a-phobe husband. :) Breakfast was lovely and I adored the outdoor eating area. Would stay again
I made a reservation on 5/3/23 for my stay on 7/1. I placed in the notation I was traveling with cats. I called on the hotel directly on 6/24 at 6:42 pm and confirmed they accepted cats and I was told yes. I was attending a cat show on 7/1 and received a call from the hotel at 2:30 pm, telling me unfortunately they don't accept cats. I told the gal I had called and confirmed and that I don't know if I can find a hotel tonight and wasn't wanting to drive home. She contacted her manager. Mr. Guzman called me and reiterates they don't accept cats and no one at his hotel would say others wise. I must have called the main reservation line. Basically saying I was a liar, a couple of different times! Then he said again, no cats but for this misunderstanding, he would allow it, if I paid a pet fee, the cats were to remain in cages 100% of their stay and then he added an extortionist fee in them of an addition hefty room deposit! Thank GOD the Evergreen Inn and Suites had a last minute room available. Pet friendly and cat show friendly!
Overall, nice hotel with friendly staff. Room was clean, quiet in the evening. Would be nice to have charging stations and/or additional working outlets near nightstands. Front lobby decor knick knacks are outdated with “too much” being the primary theme. Nice breakfast variety.
The staff are excellent. The food for breakfast which is included in the stay was excellent with so many choices, more than other hotels we've stayed at. And it was excellent food!!! The hotel is so clean, so warm and welcoming. I highly recommend this hotel.
This is a great hotel for the area. The new management is fantastic and really works hard to make sure any mistakes are corrected quickly and professionally. The house keepers do a fantastic job of keeping the rooms clean and ready even being short staffed.
Great hotel with all the amenities. Location is perfect for activities, food and entertainment. Staff are very accommodating for guests need. Breakfast has never been a disappointment. The staff is always making sure there is breakfast for even the late guests.
I've been using this hotel for business in Monroe for over seven years. My recent experience made me feel like it was worth reviewing. Throughout the pandemic they have not compromised on service. In fact since it's re-opened their breakfast service is probably one of the best of any hotel anywhere - served by a staff that takes pride. I have found the desk staff eager to help with anything I need as well as the management. It's also close to restaurants and shopping which makes it a convenient location in a busy area. I will continue to stay here for work trips.
I've stayed at this hotel several times and the experience is always great. The breakfast is excellent, the rooms are very clean with good beds and bedding. The staff are excellent! They always make me feel welcome and do everything they can to make their guests feel welcome. They are very pet friendly and there is a nice walking trail next to the hotel.
Wow, wonderful Hospitality, Clean, Friendly staff, and the Decorating was inviting!!! You can tell the Manager cares that their guests feels welcome. Corporate needs to take Note. Definitely recommend.
Overall very good stay but disappointed in jet tub that had no power at all, Room 309. Looks like it had been worked on before by the access panel tile patch job. The good part was the Breakfast and friendly staff.
The Best Western Sky Valley Inn located in Monroe, WA has one of the BEST atmospheres I have experienced in a very long time! The staff really makes you feel like you are important, the room is clean and comfortable, and the breakfast is BY FAR the BEST breakfast that a hotel puts out for their patrons!
The staff was amazing! I can't say it enough. Alex took care of my family and he made all of us feel like family. He went above and beyond to make our stay enjoyable. It makes all the difference in the world when you stay at a hotel and the staff is wonderful. People were smiling and helpful.
This location is surrounded by everything you might need. I know the new owners are still working on improvements, but it was very nice..great breakfast and nice owner who cared about his guests concerns and feedback.
Everything was great, quiet, good continental breakfast. Heater in bathroom did not turn on--would have appreciated considering weather was a little too chilly for this southern CA resident. There was confusion on our part as to the room-cleaning policy because it wasnt exlplained at check-in. We asked front deskto send in someone to replace used towels and this was done graciously and immediately.
There was a problem with our reservation NOT fault of hotel, but the hotel handled the problem perfectly. The breakfast selection was also excellent. The hotel laundry room for guests dryer was not operating correctly and not drying the clothes and the manager asked his hotel staff to dry our clothes immediately in the hotel's laundry room. AWESOME service for the guests.
The staff here is absolutely wonderful the property has been improved looks like a five star hotel the breakfast was exceptional with burritos full selection of anything you would like to eat the front desk clerk was very accommodating everything went just fine. Everything is great here. Thanks limomike
Price was exceptionally high for very basic hotel. There was no daily cleaning, faucet leaked, poorly patched ceiling where there had been a leak, complimentary breakfast had instructions on portions which was insulting. I've stayed here many times but don't feel it's the same quality, especially at over $200/night. I will be looking elsewhere next time. Staff was friendly.
Whenever we stay in Monroe, WA, we stay at Best Western for a most enjoyable stay! I have severe allergies and really appreciate the clean, pet free rooms! Highly Recommend Best Western Sky Valley Inn!
My husband, our dog and I spent four nights recently at this hotel. Every aspect of our stay was excellent. The room was very clean and the daily breakfast was delicious. The entire staff - front desk, housekeepers, the maintenance guy, and the breakfast staff were responsive to any and all requests. The pool area was inviting with plenty of tables, chairs and plants. And the front desk had treats for my dog. Would definitely stay here again.
We stayed at this hotel while visiting our daughter. The facility looks as though it has recently been remodeled and is very clean. The lobby is very welcoming, like you were entering someones home. The employees are also very welcoming and seem to be sincere in their greetings and inquiries if there is anything they can do for us. The breakfast offering has variety and is very tasty. I would highly recommend staying at this hotel when in the area. It is located in the large shopping area and there are multiple restaurant choices within walking distance.
** TWO ROOMS HAD MOLD ** I was in room 305. Initially the room was and found my heart racing as I was trying to fall asleep. Found strong mold. Showed to night manager who confirmed, thanked me for bringing to his attention, and moved me to another room on third floor. After taking a sleep aid, I woke up 2.5 hours later coughing. That room also had mold (less strong, around the bathroom vent). Moved to 3rd room, this time on second floor. Room was fine, slept fine. I asked management for some discount and instead got **BILLED AN EXTRA $150 for cleaning the rooms since they had to keep moving me because of their mold.** Front desk said their manager Alex won't call back, I just get to keep calling until maybe I happen to catch him. It's rare to find service this bad. Highly recommend avoiding. Lastly, as a point of reference, as I was checking in, 25min early, they charged me an extra $20. Would have been nice to waive it but whatever, I needed to get ready early. Someone in a wheelchair was getting escorted out at 2:05. Destiny, their front desk lady was training a new lady and said they would charge them because they weren't out at 2:00pm. Strongly recommend looking for another hotel. Worst experience I've had at a hotel in a long, long time.
We just needed a place to stay while visiting relatives and Sky Valley Inn worked out well. Loved the pleasant smiles and helpful attitude. Room was clean and comfortable and quiet. Good central location.
Fantastic Place. Alex, Danielle, and crew went way over and above to make our stay enjoyable. I would not hesitate a minute to recommend this hotel. It's a cliche' to say they treated us like family, but they really did. Smiles and conversation every time we saw them.
We had work done at our house and had to be out for two nights, stayed at our local hotel. I got there a few hours before check in time and explained we had to be out of our house at 7am and wanted to see if we could get in a little early. The gal at the front desk said they had been sold out and were trying to catch up with cleaning rooms. She called housekeeping to see how long it would be. She spoke with them in Spanish so I didn't know what all she said to her. Then she told me it would be ready at 2:30. I came back at 2:45 and asked if the room was ready. Another gal at the front desk said she'd go up and check. She came back down and said "It's clean, it has been since yesterday!". For what the hotel charges, just disappointed that they couldn't be honest and just allow me to get in a few hours early. I have traveled quite a bit, and usually hotels will let you get in a little early if rooms are ready.
We arrived well after midnight, tired from a long travel day. We were greeted by a bright, clean lobby and a friendly, efficient desk clerk. The room was clean and quiet and the king size bed was very comfortable. The next morning we enjoyed a tasty breakfast with more choices than we have ever seen for a free hotel breakfast. Along with the usual choices were two types of breakfast burritos and chorizo sausages. We wouldn't hesitate to come again!
I stayed at this location for a wedding. The staff was just wonderful - kind, friendly and helpful. My father needed extra assistance and they were thoroughly responsive. The facilities were excellent. The hot breakfast was terrific. Great experience.
The hotel is just minutes from the Evergreen State Fairgrounds. The are lots of restaurants near by. The hotel staff was pleasant to work with and very professional. The room was clean and the bed was very comfortable. The breakfast had hot and cold food options.
Excellent service. The consideration and kindness of the staff puts this hotel as top rated. Rooms are comfortable, and the breakfast offers healthy choices. Lots of pillows and the beds are good. Temperature control efficient with no mechanical concern. Rooms clean, lots of towels (and the towels are substantial). A person could not find a more welcoming place.
On this trip to this Best Western we were not allowed to take our breakfast to our rooms and we were not allowed to take it to go. We were only allowed to eat breakfast in the conference room in the hotel. I'm sorry but I paid over a $170 a night for them to tell me that I wasn't allowed to bring food to my room or they would charge me extra! I don't think so!
I had a planned a surprise outing for my daughter who loves to swim. When we arrived we discovered the pool was under construction-- we missed seeing that the pool is open seasonally when we booked. I was super bummed but the staff's kindness totally made up for it. Firstly it was such a sweet surprise to see a little note and handmade towel art on the bed to welcome us. My daughter loved that along with the warmly decorated lobby area with all the cute Spring decorations around. The manager went out of his way to bring a smile to my daughter by gifting her some yummy treats and just spending time to chat with her. This really really made her smile on the inside and out. We had bought special donuts which we forgot in our room upon check out and were so so thankful the staff saved it for us incase we came back to pick it up-- All this kind gestures and so much more really meant a lot to us. My daughter is so excited to visit Best Western in Monroe again and wants to bring her sister along next time :) just to say hi to the management. Thank you so much for your kindness! P.S. the breakfast is really great as is the jacuzzi tub in the room!
We chose the Best Western Sky Valley based on location and good reviews. We were overall quite satisfied with the staff and the amenities. The bed was too firm for my comfort, but everything else about the room (cleanliness, refrigerator & microwave, bathroom etc) was great. The breakfast was very good, but the layout was cramped, meaning I had to wait if I did not want to be crowded while I served myself. Mask requirements had just expired. There were still plexiglass barriers, but none of the staff were masked.
Most welcoming, relaxed stay anywhere in many years. Every staff associate was friendly, helpful and cheerful. Extremely clean room. Even when all the luggage carts were being used, they quickly came up with another solution which worked great for us.
The hotel staff were very friendly and accommodating. As an example, Alex, the manager was very helpful. Upon voicing our concern for lack of available recliners so my father could sleep better at night, Alex was quick to find and outfit our room with a recliner upon our return after a week and a half. The rooms were freshened up at our request and the facility was kept in good shape. I'd definitely recommend to anyone staying in the Monroe area to stay at this hotel!
Very welcoming staff. Excellent breakfast with lots of variety served daily. Did not get a chance to use the pool but will do this next time I come in warmer weather. Our room was good sized with a refrigerator and microwave. Good parking at motel with good lighting and multiple security cameras. Very quiet in motel even though it is close to the main road.
The management picked me up at the Greyhound bus stop knowing it's my first time travelling alone. From what I see they treat you like family. When you meet Alex you'll know he's really friendly. Thanks again.
Very nice hotel, friendly staff, warm and hospitable lobby, clean rooms, plus the floor plan of the room was noticeably smart and comfortable. And be Sure to advantage of the Saffron Grill next door. Excellent food, menu, drinks and price. Very nice all around!
Great Manager, Alex, and super nice & friendly staff you won't beat anywhere. Too cold to use the pool but plan to do so next June. Ya gotta stay here if you get the chance. You won't regret it, I promise.
Dinner and Wine tasting weekend with family. Older hotel but staff made our stay incredible. They were Friendly and grateful for choosing this hotel. Rooms were clean and comfortable and met our needs nicely.
If you are looking for a place to stay in or around Monroe the Best Western Sky Valley Inn should be your 1st choice. Not only is the staff warm and welcoming but they also do their best to accommodate any needs you might have and provide excellent customer service. The rooms and facilities are top-notch and you could tell they were taken care of well. We enjoyed our stay there and will definitely be back next time we're in that area :)!
The hotel has new owners and they are fantastic! Really nice people, and you can tell they really care about their guests. The room was super clean and comfy, and the price was great. The room has a fridge and a microwave. And this is a pet friendly hotel. They also go all out on their breakfast (included in the price). They had everything - egg dishes, biscuits and gravy, bacon, sausage, bagels, roasted veggies, fruit... and more. I don't say this about a lot of places, but I would go out of my way to stay there again.
We have stayed here several times, and typically we thought of it has as nothing to write about. Not this time, we were treated to new owner ship and a much better presentation and caring about the customer.
We had a great stay at this location very friendly staff and very helpful. Would recommend this hotel to anyone looking for a nice place to stay while I'm or passing through the Monroe area. Great place
The quality of the hotel was excellent! It is under new management and they have really made a great effort to improve the place! The food was delicious, the rooms are very comfortable and they even had a huge Christmas tree in the lobby which really made it feel full of the holiday spirit.
Hotel is best in Monroe for the price. Maintenance is lacking as my toilet ran all night and the outlet closest to the bed is worn out. I reported the problem but no one was there to fix. Oh well..........
I stay here regularly for business and I am extremely satisfied with the whole experience. It is great value for the money. The staff are wonderful, the facilities are clean, the beds are comfortable and there's a nice selection of snacks for purchase in the lobby, as well as a brown bag breakfast. I always travel with earplugs so I would simply mention that the walls are a bit thin. In my case this doesn't bother me but I'd recommend earplugs for a light sleeper.
Staff was rude and I'm personable. We stayed at this location since we were married at song river just down the road. My new wife and I were talking about the evening and how much fun we had when we had a staffer call us from outside of our room and tell us she could hear us talking. No yelling not being loud, just talking!!
All the staff was less then friendly/professional, the breakfast was less then spectacular and tasted disgusting. They did NOT confirm a phone number nor how many days we were staying. Up-charged us on a late check-out. Attempted to charge us for our service dog, when they saw us come in with him to which they said they were going to charge us that next day. The bed was not comfortable and the pillows were not comfy and the hallways had a very strong chemical smell to it. PLUS since we got in a lil after 9 pm they down graded our room from a King suit to a smaller room and the night desk staff was EXTREMELY rude and gave me a nasty attitude. Her response was what do you want me to do hu. We have no other rooms. So they gave our room which we reserved back in March was easily given away. Very unprofessional and not courteous on their part.
I travel for work and like to have food close by. Many options to choose from. Also require a comfy bed, for me it was very nice. I like quite had the window open and the road traffic noise was not much. FYI if you like donuts, great donut shop, just a few steps away. also Pizza, Mexican, fast food close as well as a red robin and Italian food. Also a great place to eat breakfast right across the street.
The room was well-equipped. Microwave, fairly big frig and coffee maker. I hate those 1-cup-at-a-time Keurig contraptions but I guess it's better than no coffee at all. Exactly one lounge chair and one luggage rack in the room. (People usually travel in ones?) The staff was very pleasant. Nice kids. They work hard. Now some drawbacks. We only asked for room service once in our 5-day stay and they couldn't get to it. They finally just brought us some new towels and emptied the waste baskets. There is no grab bar in the shower. It's pretty slippery unless you like using those icky, knobby rubber mats they supply. Our breakfast was brown-bag; choices of a fruit, muffin or hard-boiled eggs... take it to your room to eat. All the restaurants in town are open but not the cafe at this hotel. (Granted they are short-staffed.) We slept fine in the comfortable bed except for The 6AM-Door-Slam-Family occupying the room next to ours and the basketball tourney that was apparently taking place in the room above ours. Hotel is not well sound-proofed, not even close. Ask for a room away from other occupants. The pool was empty so there was no pool noise, at least. Pets are allowed in this hotel and the lonely dog in the next room barked all of one day. Also, they badly need a window washer. Overall, an average, nice, OK hotel but pricey, all things considered. Nothing special about it.
This hotel is only about 15 miles from our home. We stayed here recently when local temps reached 110. No AC at home was miserable! This hotel was dated but very clean and pet friendly making it ideal for our family. AC units in rooms seem new and kept us comfortable. Lots of dining options nearby as well. Staff was friendly.
Because my wife had broken her neck about three weeks prior to our stay and had a difficult time lying down we weren't sure how she was going to get comfortable at the hotel. Well, Jenette and other staff members came to our aid and offered additional pillows so she could sleep on the couch. I am grateful for such caring staff members which made our stay a pleasant one.
Spendy room for what you get. Noisy on all levels, Pitiful breakfast. Bed and Pillows some of the most uncomfortable I've experienced. Had a horrible night sleep due to excessive noise from outside and the rooms around us. Felt like the walls were hollow. Under the excuse of Covid they offered us a bag breakfast with a banana and a muffin.
Very satisfied with the cleanliness of the hotel and room. The beds were not very comfortable but not awful. My main complaint is paying full price when the amenities listed online are continental breakfast and indoor swimming pool when they have their pool closed and are handing out doggie bags for breakfast due to the ridiculous Covid restrictions in WA. We were not permitted to grab our doggie bag of breakfast without a mask on which is discrimination as my family does not “mask up”. That is our own educated decision on what is best for our family. We respect others rights to choose for themselves if they believe masks are the answer, but we understand it is more a political agenda than an actual scientific or medical solution. We eat healthy, exercise outdoors often, and don't choose to live in fear and anxiety over the so called “pandemic “. We were displeased with best western not respecting our right to choose for ourselves what is best for our family and denying us service unless we comply.
everything was great. only thing the bed needs to be more comfortable. after the pandemic is gone it will be more enjoyable . the pandemic is causing restrictions . it will be more enjoyable to stay. the animals should not be allowed in the rooms. they need to have separate place
Very welcoming staff, always there to assist. They take pets, and have everything you need. Great location in Monroe close to everything.When not during Covid we have also stayed here & they serve a very nice breakfast and have a nice pool.
My experience here was one of that old hotel smell with new paint that was bright 1960's green. The lobby was nice though. The business center wasn't private just out in the lobby. The room was older and the carpet was old with that smell that retains on your clothes that you still smell when you get home. The walls are very thin and you hear EVERYTHING. The breakfast was poor. Only grape jelly for your toast.....tons of it. No peanut butter and no other jelly. Very little of each item was available. The pans were 1/4 filled and then not filled for awhile after being emptied and the eggs where the worst I have ever had.The breakfast is in front of the front desk in the lobby and you are watched by the clerks the whole time you are trying to find something to eat and it is uncomfortable.There are plenty of food venues in the area though. There are homeless people out front in the neighboring parking lot in cars and pretty sure drug use was going on. Glad my family wasn't with me. Pool and hot tub are unavailable for the season because they are outside. No work out room. One washer and one dryer.
We were nervous at first being right next to the office with multiple parties going on. Didn't hear a thing! The breakfast was top notch with a lot to choose from and great quality. The staff was extremely nice and check in/out was super fast.
This hotel was wonderful the staff the rooms and everything was excellent to the breakfasts to the cleanliness of the rooms and the hotel staff very helpful. I definitely recomand this place everything is super close and close to the freeway and different stores and gas near by.
Trains kept me up all night checked in at 11pm left at 3am no warning from staff or website. I couldn't prepare for something I didn't know about it sucked could have brought my headphones to cancel out the noise
My husband and I got married a week ago. We work so much so we haven't gone on a honeymoon. We went to a wedding that was 30 miles away from home so we booked a room with a jetted tub to have a mini vacation. When we tried to use the tub it didn't work. When we expressed what happened the front desk said we needed to talk to the general manager but when we asked for them they weren't on site. Needless to say our one night away after our wedding was far less than we had hoped for.
I stay at this property each time I am in town for business. I have never been disappointed with the rooms , staff, and the service. Good value for the price paid. Great beds and linens ensure a good nights sleep.
This Best Western is only getting one star because there is no zero star rating. Stayed for two night while attending a conference and classes. My stay was miserable and sleepless. There were children running back and forth, jumping up and down and slamming doors most of the night. Also, an unruly wedding party the hotel staff would not quiet down. They continued to drink, party and slam doors. Poor quality Construction, could hear voices and noise from neighboring room all night. Crazy garden tub/shower combo. You have to figure out how to step into the tub with faucet fixtures in the way to take a shower. To top it all, when they cook their free greasy hotel breakfast every morning it smells up every square inch of the hotel including guest rooms. I attending conference for two days smelling like a fry cook. Embarrassing to say the least. Especially when the person sitting next to me asked what I had been cooking. Will find a different hotel in Monroe next time.
BW always have a variety of breakfast items to choose from, not your typical free breakfast. Rooms are clean and nicely decorated. Staff seem to always be pleasant and helpful. I always choose BW when I can.
Our favorite hotel in Monroe Washington, Very clean well appointed rooms, quite and great breakfast menu. With in walking distance to restaurants and shops. Catch the action at the speedway (Fairgrounds) every weekend during the summer.
we have stayed at airbnbs the last few times we have come to monroe. sky valley far surpasses the convenience of those stays. breakfast was very good. dining facilities were close by and good quality.
Great, helpful staff. Very nice rooms. Convenient location to restaurants. The dinning room was made available for us to use and a work station during the afternoon. I will stay here again when my nearby project progresses.
Super conveniently located and that is where the perks end. If you appreciate hearing every single word the people in the rooms next door say, enjoy hearing what TV shows your neighbors are listening to OR love the sound of elephants above you... then THIS is the place for you! Gave it two stars because it was clean and well located.
Nice desk staff, hotel could use updating but location and staff make it better. Breakfast items are good but seem to always be out when we want to eat. Price for what you get is a little high. Location is close to many things so that is nice.
Very comfortable and spacious room. Excellent breakfast. Good internet. Free parking. Very good value. I was completely satisfied. Close to restaurants, within easy drive of 5 minutes. Very pleasant and helpful staff.
Excellent hotel, great stay! Will definitely stay here again! Hotel was clean and breakfast was great too. Excellent front desk staff very knowledgeable and efficient at what they do. Very close to restaurants in Monroe.
I travel several times a month. When in Monroe I always stay at the BW. I have stayed at other hotels in the area and they pale in comparison. Staff is always pleasant and congenial. They go out of their way to ensure your stay is comfortable. Rooms have always been clean and well appointed with current amenities that work. I imagine in the summer months the pool would be a nice asset to take advantage of although I seldom have time to do so. I would highly recommend this hotel and have done so to my other co workers. They too have been pleased. Will be back again
Best Western Sky Valley is a nice place, good parking, friendly and helpful staff. Love the room. Happy that they have dog-friendly rooms. We have stayed here several times and have been pleased with every visit.
Stayed her for four nights for business and was very impressed. Was upgraded to a king suite without asking for it which was appreciated! Rooms were modern and comfortable Breakfast was great, and service was good overall. Not much going on in Monroe, but for me it was close to where I was going.
Stayed at the best western to attend the great junk hunt at evergreen fairgrounds. Hotel was close to the event and clean. Good breakfast selection however it ends at 9:00 am even on weekends. Shopping and restaurants nearby. Cute boutique shops on Main Street.
We were over in the Monroe area for a 5pm Saturday wedding. We decided to stay at this Best Western because we were planning to come home State Route 2 early the next morning to have breakfast in Leavonworth . We were pleased with set up of the room , There was a small couch and a coffee table , and aTV , also a TV back by the bed. Not much to look at as far as a view but then we weren't there only to sleep Saturday night. We didn't have any issues with anything, it was very quiet and the bed was ok comfort wise. We would stay here again if we are in that area.
I stayed here 5 night the past 2 weeks. This was my second stay. Hotel very clean! Staff friendly and accommodating. Rooms are great especially the King Suite. Beds super comfy! Hot tub and pool do the trick. Breakfast is very good with many selections including waffles, omelets and biscuits and gravy.This hotel is a super close easy walk to many restaurants.Keurig in room. A ton of TV channels. No road noise. The only downfall is the no name complimentary toiletries but I travel with my own. I will be back every year!
The Best Western Sky Valley Inn in Monroe, Washington is a very nice little hotel. It's very clean, the staff are all very nice and friendly. I stayed in a room with two queen sized beds and it was a comfortable and pleasant stay. If you are traveling on business or just in town for a visit, this is a good place to stay. It's close to the Evergreen State Fairgrounds and within walking distance of Fred Meyer and several restaurants. Burger King is practically in the same driveway.
Rooms were clean and nicely decorated. Nice room, no problems. The beds slept good. Stayed on a quick trip up from Seattle for a early morning fishing trip. Staff was nice and rooms were clean. It was easy to find and near several restaurants.
Clean is my first priority and this hotel did not disappoint, Quiet, Staff very pleasant and accommodating. Bed extremely comfortable. Plenty of extra towels. Highly recommend and will stay there again. Happy customer.
Stayed here for a few days while we are in between homes. Room was very clean, beds are quite comfortable, and location is great. I typically think it is overpriced but I happened to find a fantastic deal on the rate for this stay. Would recommend to others.
Room was large and clean. Plenty of outlets. Bathroom was clean but small.Plenty of hot water and water pressure. Breakfast was good and hot with plenty of room.Pool and hot tub are outside and clean. Wifi was good. Tess was a joy with her smile and warm welcome she made us feel right at home,
We were unfamiliar with the are and chose this place based on reviews and price. It was a good choice. Everything was clean. The staff was friendly and efficient. We were checked in quickly and with their rapid checkout system, we did not even need to go back to the desk. Breakfast was good, and was clean there too. The location was great as there were many restaurants within a few minutes walk. It was a good stay.
The location of this hotel is great. Centrally located close to restaurants and the main highway in or out of town for ongoing travel. The staff were very friendly and helpful. The young lady at reception reommended a wonderful restaurant nearby. We'd go back for the food at that restaurant and accommodation. Our room was lovely with comfortable bed, very clean and updated. Wifi worked fine. There is an elevator and a pool area although we didn't use the pool. I would definitely stay at this hotel again if I was in the area.
Our family needed to book a reservation and read the reviews for Best Western Sky Valley Inn. We were pleasantly surprised by the hotel! Stacy the front desk staff was warm and welcoming! She made great conversation and was very friendly. The room was very clean with one king bed and a sofa bed. The bathroom was fully stocked and the towels were folded in a really cute design. The sinks and tub were spotless. I couldn't find anything to complain about. Very pleased with this hotel...we will stay again!
I am definitely staying here the next time I am in Monroe. In the midst of a horrible vacation, the hotel and its staff were a God-send. The staff were extraordinary - we had two small children with a stomach bug and lots of extra requests, and the staff (front desk, cleaning, breakfast... really everyone we met) quickly handled everything with a smile. We got the double queen room with spa bath and the extra space was great.
The staff is warm and welcoming. The lobby is lovely and our room was attractively furnished. We came away with wonderful feelings for this hotel due to the comfort and the outstanding service. The staff, from the reception to breakfast, make every effort to show courtesy and kindness. We had an excellent experience and would recommend this hotel to anyone.
This hotel is a GREAT stay. The facility is clean and the staff was exceptional! While checking in the Desk Clerk was exceptional I had one little hiccup with Breakfast but the overall experience far outweighed the hiccup.
I've stayed here a few times while traveling for business. The staff has always been friendly and the rooms clean. Stacey at the front desk is always high energy and helpful. They even upgraded my room free of charge!
This is a very nice place. Clean, comfortable and well located right off the freeway. Many places to eat nearby including some within walking distance. I stayed here for business but is a great place for pleasure as well.
Great place to stay, we had two dogs. The staff was great and loved our dogs. The breakfast was also top notch, loved the waffles. Easy check in and check out, quick and fast. Would definitely stay there again if I'm in the area
The staff at this hotel was some of the best! The price though was a bit steep for an older hotel. Stacey was awesome checking us in very late at night. Everything was easy and comfortable. The rooms were a bit outdated but all was in working order and very clean.
This hotel appears to be newly upgraded. Large rooms, big TV and remotes that work! Stacy at the front desk was wonderful. She adjusted my room from AAA rate to BW rewards rate and save me $$$. I will definitely be coming back the next time I am in town.
The room was like sleeping inside a bottle of perfume. when I !are the reservation I requested no perfume in the room. Left the heat on and the window open all the way the entire time. At check out the clerk said they had a back-up room for us. Why couldn't they just have given us the back up room to start with, instead of making us miserable. We will not return that hotel.
Woke to a large bug floating in my glass of water on the nightstand. Same type of bug crawling on walls and ceiling the following evening. Reported to desk and expected a follow up. One of the employees told us it looked like a "Kissing" bug and after comparing pictures it appears she was correct. This type of bug is not one you want in your room. Road noise was high and near rail tracks. Room was clean and beds were comfortable if you can overlook bugs and leaky sink.
We had a greta stay at the Best Western in Monroe. They upgraded us to a suite and we were able to travel with our small dog without an issue. They gave us a room on the ground floor near the back entrance which made it very handy. The room was comfortable, quiet and clean. We were very happy with our stay and the staff are very friendly.
I stay here whenever I am traveling. The staff treats you like their friend. They also offer a free pass to the neighboring gym which I always use. My favorite thing is they bake cookies every evening for guests to enjoy
Stacey, the front desk clerk, greeted us immediately upon walk in. Checked us in quickly. Informed us of Best Western's current promotion for Rewards members that we were unaware of. Was incredibly kind and went above and beyond her job to make our stay incredible. What else can I say? We will be staying here again in December because of her and she deserves a raise ;) I hope you are listening, BW Sky Valley Inn- you have a true treasure on your staff. Thank you for a great stay and we love the remodel you are doing.
This location met all our expectations of the Best Wwestern chain, helpful staff, clean, good food, comfortable room. Although Monroe is a bit out of the way for most travelers, if you are ever in the area don't hesitate to stay at this Best Western location.
Had a great experience with the check in and the first morning breakfast staff is very friendly and helpful. Room is great,clean and comfortable. I have come back to Washington to meet up with my good friend. And to see my old stomping grounds of high school. I am going to say for two weeks. I would recommend this motel to my friends and family.
I've stayed here twice in the last 5 months. And, Stacey, has checked us each time with a warm friendly smile. She has solved some simple requests in the process, too. Whether the staff is at the front desk or near the well stocked breakfast buffett, they genuinely want to know how you're doing and how they can serve you better. Customer service is such a turn on. Thanks Stacey!!!
We enjoy staying at this Best Western. Room is always clean and the bed is very comfortable. Staff is friendly and helpful. Breakfast is enjoyable with many choices, hot or cold. We stay here whenever we travel through Baker City.
Room was great, food was great. the Juice was amazing. Sean checked me in he was awesome. Alyssa, and Tess checked me out fast, and even gave me candy. I will be back just for the staff. They also have the best white cranberry juice.
Stacey and Alyssa were awesome!!!!! I usually stay at best westerns due to the rewards program. This place stands out it is very clean and as I said in the title they have Fresh made cookies! I am going to stay here the next time I am in the Monroe area for sure
We arrived to check in a little late. Stacy the night clerk made sure we had everything we needed. The room was very clean. We had the jetted tub. No yucky stuff in the jets. It was clean. I will be coming back for sure.
I was not given the rate for our group even after I had her contact the front desk at the hotel. I didn't mind the higher rate the 1st night, but I was told if I had the hotel co-ordinator call in, I would get the group rate, she did that and I did not receive the group rate for 2 night!
We were very impressed with the evening desk hostess, Stacy, Maria, Dave, Ryan, and Sean, they went above and beyond normal duties to assist us in every way. They guided us in the usage of the computer as well as leaving a messing on the phone welcoming us and asking if we needed any assistance. We had a issue with our room, but Dave maintenance came right away and resolved the issue.
Stacey Maria who managed my reservation and stay during a work event was awesome! She changed to a room requested on arrival and helped me when I lost my key multiple times. Stacey was great managing my stay. I recommend this hotel highly for Monroe. Thank you!
Stayed here while working for a few weeks. Stacey was helpful and went above and beyond to make the stay comfortable. Working nights she set me up with a room at the end of the hall to relax and away from the busy noise of the day.
Stacey and Maria went above and beyond accommodating room changes and special requests during or recent stay. Several family members stayed at the hotel for a wedding in the local area and had last minutes needs. These two worked hard on several issues, to include changing rooms, to everyone's satisfaction.
Room was wonderful - the people were excellent! Both Celia who served breakfast and Alyssa went above and beyond to be helpful. We had a King Deluxe room and it was very nice and spacious. We will stay there again.
We had a very nice stay - the check-in was very nice and our room was great! The bed was very comfortable, the room temperature perfect, the decor well done. The hotel was very quiet. The breakfast was also quite nice.
Arrived late at night and met the woman at the desk Stacey! So helpful, cheerful and kind! It had a warm inviting jacuzzi and nice comfy bed! The breakfast was wonderful and more than expected and the staff was so nice friendly, helpful made you feel like at home with family.
Great smile, great attitude and very accommodating! Stacey made our stay that much better!! Everything was very clean and the breakfast was much better than expected. I have to have my coffee in the morning, they have a keurig in the room and coffee in the main area too!
The staff, including Stacey, Tess, Maria, Alyssa, Celia and Holly were very helpful with our check-in and out as well as breakfast. The only complaint "So many fruits are in season and cheap yet there was no fruit"- ??? The room was clean and neat and the bathroom was shiny! We visited 2 lovely elderly relatives and we have done this trip several times using Best Western. It works!!
Great location, friendly staff, comfortable bed with plenty of towels. Downside was the sounds from a freight train early on a Saturday morning, that if you live nearby isn't a lroblem, or so I was told.
I travel a lot. I Getz Monroe is busy and they charge a premium. So, my only real markdown of this hotel is value. Stacey checked me and impressed. Courteous and professional. What especially impressed me is she handled the gift cards much easier than a lot of more experienced people do.
Our go to place when attending an event at the Speedway. Great location to walk to restaurants, pubs, Safeway, etc. Employees were very friendly and a special shout out to Stacey who made our stay. She was amazing and always smiling...even near the end of her late shift. Thank you for everything!
We reserved a room here for our grandsons wedding. Upon arriving the room was not ready so we went and got lunch at an area eatery. on coming back our room was ready thanks to Alyssa. That night I had trouble getting into the bed as I am 5 foot tall and a little overweight and 70 years old. Stacy came to my aid by getting me a step stool to use to get into bed. Later when my husband had to get out of bed he had trouble and ended up on the floor. Stacy again came to the rescue and came in to help me get him back to bed. My husband is 84 years old so was a problem getting him back in bed, but she stayed with us until I got him comfortable back in bed. When a friend f mine came to see me Stacy once again offered us coffee, tea or juice while we visited in the lobby. With such good service people we will be sure to recommend your hotel to all our friends. Stacy was a real life saver in a time of need for two older people.
Alyssa at the Front Desk has been nothing but helpful every step of the way with helping us arrange a group stay. Can't thank her enough for the special attention! It's been a LOT of communication back and forth, and she has been extremely attentive every time I've needed assistance. If you get to work with her, you'll be very lucky!
Hotel was very clean and up to date. The room was very clean and current. Breakfast was great for this type of product. Pool was clean and nicely appointed. At times the front desk staff was spread to thin. For the most part there was only 1 person there and if you had a question there was a wait. This person was taking care of the front desk and the telephone. In my opinion - to much for 1 person.
everything is first-class about this hotel. Super clean on the exterior, well lit and clean parking lot. Check in was fast and professional and friendly. (Stacey- front desk clerk was super awesome!). Room was clean and meticulously prepared. My overall experience was very positive safe and relaxing.
Great hotel, clean, well staffed, good location and great hotel breakfast. I would definitely stay there again. As far as price I can't say it's a good value or anything but all in all while it wasn't cheap at Least it was decent.
just needed a quick night stay. Stacy was fantastic with helping us get in. overall room was comfortable, the beds were nice. everything was clean and it was all quiet enough. no real complaints to be made
This Best Western has nothing to distinguish itself from other properties except that the staff is unusually friendly and accommodating. Unfortunately, the hotel is not located near anything but chain restaurants. Nevertheless, "downtown" Monroes is a short walk away (although one must cross US 2 and a RR track). The BW breakfast was better than standard with actual fruit.
The room was ready and clean - Questions were answered without hesitation. Pool was a little cool but clean. Beds were awesome, everyone in our party slept well. Great breakfast selections. All in All a great stay.
Always stay at this hotel when I'm in the area for business. Staff are congenial and well spoken. They check once you've settled in your room to ensure you are satisfied with it. All amenities function well and are current models. Breakfast is the usual fare that is good quality and fills the pit. Great place to stay will keep coming back.
Upon check in Stacy was very friendly and professional. She was busy but kept us informed we would be next. The room was very clean and had a great bed with plenty of pillows. Nice large fridge for our waters and snacks. Breakfast was plentiful with many choices. Thank you
High rate for one night, no AAA discount given even though we asked, leaky faucet, train noise, and surly personnel at the front desk. Beds sagged in the middle. When one of our children forgot something in the room, they would not send it (even though it fit in a regular mailing envelope): we had to pay FEDEX $20 to go pick it up. Never going back to this joint.
I had very happy stays at Best Western Monroe. Front desk staffs were very cheerful welcoming and friendly. Breakfast was really nice too. Store, restaurant, starbucks, everything is close by. will stay again!!
I'm a regular Best Western guest and a BW Rewards Program member for many years. I find their hotels are predictably comfortable, clean, quiet, and well-located. I want to give a special shout out the Sky Valley Inn location for their amazing customer service. My plans changed at the very last minute and Emily and Alyssa worked with me to amend my reservations, even though they were not at all required to do so. This is the kind of service that differentiates Best Western!
We picked this hotel because restaurants and coffee shops were within walking distance. We came in later in the day, so we were given an upgraded room because there were no basic rooms left. After a late dinner we had issues with our bathroom. We were quickly upgraded again to a suite. Rooms were very clean with comfortable beds. They offer a pretty substantial complimentary breakfast that we ate outside beside the pool. Had a room key problem that their maintenance man "Dave" was quick to repair. Had a chance to chat Dave up about where to head next on the bike, he was very helpful. Upon checking out the whole front staff apologized for any inconvenience. Things happen, the staff handled everything great. Having a chance to talk with Dave gave us a fantastic day on the bike. We'd stay again in a second.
This is a very nice hotel in a small town. The town is a gateway to a mountain pass. The hotel staff is extraordinarily nice and helpful, happy to answer questions and add information. The rooms are clean and comfortable, with very good beds. Great for families, and the included breakfast is good. Services are close. A good value. We will stay here again.
The beds were absolutely comfortable. That's the best thing about the inn. The worst thing is how much they charge. There are not many hotels/motels in the area. Perhaps they are asking whatever the traffic will bear due to that fact. We most likely will not stay here again due to the cost. It was not nice enough to warrant the cost.
A little hard to find as off the road a bit but overall good place to stay. Staff was friendly, knew the basics, and did well. Nice room choice - room was clean. Breakfast was nice with multiple choices and nice dining area.
The Best Western is a nice mid-range hotel off Highway 2 in Monroe, but the room price was $50 higher at the desk than had been advertised online when we searched it earlier (and is listed now on TA). Parking is free but includes some stalls in dark areas. It provides free internet. Rooms are relatively spacious, with a writing desk, drawers, closet, mini-fridge, and microwave oven. Beds are comfortable and the bathroom is larger than at some other hotels. The free breakfast is very nice, and includes scrambled eggs both with and without cheese, bacon, sausage, meat patties, hash brown patties, red potatoes, yogurts, fruits, breads, and cereals. The seating area is on the other side of the lobby from the food serving area. The hotel has a small outdoor pool and spa, but the latter wasn't functioning during my stay. The desk staff was very helpful and professional--some of the nicest people I've encountered for a while. The hotel was attractive, clean and very nicely furnished. As mentioned, it was a bit overpriced during our stay, especially without AAA or BW discounts, but otherwise highly recommended.
I felt this hotel was dated, somewhat grungy and in a very non descript town. It was over-priced. Apparently there was a horse show in town, so maybe they could charge more. Anyway, I wish I would have chosen to drive farther and stay someplace better. All employees were very nice and helpful though.
This hotel is great and has a nice hot tub and pool, very clean rooms and hotel. I'm not so happy with paper thin bacon at any hotel anymore and not eggs the way most people like them, but that seem to be the way of many of the chain hotels, I don't blame the cook just the hotel chain for their choice in product. I just keep remembering the hotels that go out of there way when it comes to breakfast, the most important meal of the day. Alyssa at the counter was a great help answering any questions.
Tess and Maria, went above and beyond with smiles all day long. Cant say enough great things about our stay at this great hotel. I wish all of our experiences were as seamless, effortless and pleasant. The owner was super kind and also amazingly helpful. We can't say enough great things about our unexpected stay. An amazing staff. Great pool. 5***** review.
Many Restaurants and stores are nearby the hotel. Carpets, TV, bedding were brand new, very refreshing and modern! Breakfast was really good. One of the nicest best western I've stayed so far. We enjoyed our stays.
We had a very nice one night stay after a 12 hour drive with our dog. The staff were very courteous and sweet to our pooch (a necessity for pet parents), especially Alyssa. A reasonable pet fee of $20. Everything was very clean. I would not advise using the in room bath products for anyone with sensitive skin. They're a little on the low end. Excellent free breakfast with the usual plus eggs with cheese, bacon, sausage, and hashbrowns.
This place was great....and very friendly the breakfast was awesome... this stay while my house was build made my move sooooo much easier thank you Derrick this was a huge move for me I was in my last house for 22 years and forgot how awful it is to move. but best western helped alot
Stayed here a couple of nights. This place is close to everything that you would want. It is close to grocery stores, restaurants, even a hardware store. There are some boutique shops too. The front desk check in was quick although were were given incorrect directions to get to our room. It was enough to figure it out on your own. They also have a pool which we did not use. We stayed in a room with jetted tub that had a spray nozzle if you wanted to take a shower. We were pleasantly surprised by the tub; it is really nice and there was plenty of hot water. The room was clean upon arrival. They provide free breakfast. They had an assortment of items to offer such as greek yogurts, waffles, biscuits, and other warm dishes. They give you non-card keys to the rooms. It is like a key, when you put it into the key hole - it emits a pretty high sound - almost like an alarm. It is a bit unusual and the first time we stayed at a hotel with such unusual room keys. The few issues we had with the room is that it seems that the bathroom light was tied somehow to the jetted tub timer. If we stopped the tub earlier than the timer, the bathroom light would remain on and would not turn off. Not sure if that was just an issue with the timer itself or built in that way. The room has REALLY thin walls. You can hear people talking in other rooms. And there is a train nearby that also comes in the middle of the night. You can hear it all. If you are a heavy sleeper, then these items will not be an issue for you. For us the issue with the thin walls was too much for us to stay here again. You know the rooms are thin when you are trying to talk normally (not like we are having a crazy loud music party) and people start banging on the walls for you to be quiet. I think these rooms are best for solo travelers who have no guests.
This hotel is located near everything. Excellent staff, clean rooms, nice pool and hot tub. This hotel has an awesome breakfast that is complementary. I would definitely recommend this hotel to anyone.
Pretty much like any other Best Western except for maintenance problems – heat in one room didn't work, mattress in second room was awful, jacuzzi was deafeningly loud in third room. Take what you can get, though: it's the only big-name motel in town, as far as I can tell, and you definitely don't want to stay in some local tourist trap if you can help it.
My husband and I stayed here to be close to friends who live in Monroe. The Lobby was clean and the staff, friendly. Alyssa, at the front desk, helped us reserve a room on our return trip. Holly took great care of the breakfast area! The biggest surprise was the bed, one of the most comfortable ones I have found in hotels! It's more comfortable than our expensive Sleep Number bed at home.
We enjoyed our stay at the best Western in Monroe Washington. The hotel is centrally located , The staff is very friendly and helpful The hotel is close to different plazas with shopping, restaurants and breweries . The hotel is also close to the river and on a main highway which is helpful
The hotel seemed to be updating. It was clean and stay were nice. We had a couple of issues with the bathroom sink and hearing through the walls. The breakfast was just middle of the road. We will stay there again but just needs a little work on the inner workings.
The location is perfect, the remodel is beautiful and the staff are great however this hotel has pretty thin walls. I could plainly hear the TV and conversations of my next door neighbors. For as much as the hotel charges for a room it was a disappointment.
This hotel is by far the better of the two in Monroe. Would be better with a hot tub but I'll take what I can get. I would advise this hotel as I am going to stay in it again soon. I wish the breakfast was better. Better quality better food is a need for sure.
The hotel is wonderful! It is clean and very comfortable. The room is spacious and has a Kerig coffee pot for your convenience. The breakfast in the morning was terrific! We will definitely be coming back!!!
We always stay at this inn during our vista to Monroe. Hotel is very nice and the staff is friendly and professional. We work in the area once a year and appreciate the variety of their breakfast items to grab and go early on Sunday morning.
This hotel fit our needs perfectly! It was close to my race venue, walking distance to several good restaurants. Clean, quiet. Highly recommended. I am planning on staying here again in September for another Spartan race
We stayed at this BW for about 5 days in April. The hotel was clean and comfortable for our family. There is a hot breakfast that was good. The pool is outdoors and was not operational during our stay. The staff was friendly and helpful when we needed to make changes to our reservation.
My 87 year old mother and I came for two days to attend a family gathering and were joined by my daughter and son in law for the second night. I couldnt be more pleased with our reception, treatment and overall experience. Nice surroundings, clean facility and friendly, helpful staff. I am bad with names but Sean who helped with my reservations over the phone, Tess the morning desk person and Derek and staff at breakfast are simply outstanding. The breakfast ... so nice! I never did figure out how to turn the shower on ... but a bath worked. All in all I highly recommend the Sky Valley Inn.
We have been a guest at the best western for well over a month and everyday has been perfect.helpful customer service and easy to talk to management. the breakfast is over 50 items strong and serves a huge variety of food sure to please all types of guests. I recommend this hotel to anyone looking for a good and comfortable stay quiet and respectful..ps they have a very good wi fi also.....i would choose this hotel over all others in the city.
Hotel was easy to access off of highway. Lots of good restaurants nearby. Staff friendly and helpful. Room was spacious. Internet wifi was excellent. Bed was comfortable. Breakfast was good with a decent selection of hot and cold items. Staff came around and poured the second cup of coffee. would return.
This was our second stay at the Monroe Best Western where the customer service is always outstanding. Our room included a refrigerator/freezer, microwave, and Keurig coffee pot. The hotel is about 20 minutes from the 125 wineries of Woodinville, and about 25 minutes from Prime Outlet Mall.
This hotel was being refurbished and it showed with the lobby appearance freshened. The room was comfortable and the staff was eager to be helpful. However, it is a modest priced hotel and it shows particularly in the selection of breakfast items. On the positive side, the coffee was quite acceptable.
My husband had early outpatient services at the local hospital, an hour and a half from our home, so we booked a night at the Best Western. Because of the hospital requirements the day before, we needed to check in early. The front desk staff were very accommodating. The room was clean, comfortable, and quiet. It came equipped with a decent size refrigerator, microwave, coffee and free wifi. In addition there is a hot breakfast served in the morning, and free USA Today newspapers. Would definitely stay there again. The only thing missing was that the pool is outdoors and seasonal.
My husband was in town for work and I tagged along during the day. After visiting with friends late into the evening, we arrived at the Best Western Sky Valley INN well after midnight. Upon our arrival we were greeted by the front desk gentleman in a very cordial manner. He even provided us with ice for our room so we didn't have to come back down for ice. The front of the hotel was bright and cheery even though it was pouring down outside.
The beds and pillows were very comfortable but the train blowing the horn while travelling through Monroe a few times during the night kept waking me up. We usually stay with friends away from the center of Monroe so I was shocked when I heard the train's blaring horn. The breakfast was not something I would order in a restaurant and I would send it back if it was served to me. The walls in our room were not thick enough to block the sound of the banging headboard from the room next door. The room and bathroom were clean and a good size. Having a refrigerator in the room was great.
This hotel was simply fabulous! From the excellent service to the beautiful renovated rooms and everything in between. They have recently remodeled this hotel and it is so comfortable (the bed was better than mine at home) and it looks fantastic. The front desk staff was welcoming and well informed regarding the area. I would recommend this hotel to anyone who is looking for a home away from home, great customer service, great breakfast and beautiful accommodations. We have stayed in Best Western Plus hotels that are not even close to as nice as this one. We will definitely be back!
The hotel is clean and comfortable but it is near a busy main road and a railway. We were kept awake by the sound of trains for much of the night. The breakfast was OK, but not that well prepared. Reception staff were helpful.
I stayed in the sky Valley Inn in Monroe ,Washington as some of my family was in the area to meet other family members a get together of sorts. The Inn was clean and had nice breakfast lots of fruit,hot cereal,cold cereal hot coffee,cocoa,juice make your own waffles there was eggs and think sausage as well,muffins and bread and bagels,Coffee and Milk. So that was good to start your day. Outside Pool area was very clean and enjoyable. There was computer area on first floor nice touch. Two tv in the front areas .There was also venting machines to get some water/soda or snacks. Ice machine. Think there was a small clothes washing machine area on first floor. I like that I was able to get the news papers Wall Street and local most days that I was there. Lots of places and things to see and do in and around Monroe and we tried about five restaurant during our stay and few fast foods and lots of coffeehouses and drive up so no matter what time you were out and about you could get a great coffee or go shopping lots of stores and small malls in area. Saw lumber store picked up some there. And found small place to send packages back home that were to large to take on plane out of state. Two days after got home the packages were here and in good order family painting and stuff got while shopping in Monroe and Gold Bar and Everett and Blaine Washington. We even had to go to hospital in Monroe while there and they gave us great service as family from in town and out town, glad to see that service In a small town. Didn't no we make a trip there but was glad so we didn't have to drive to Everett. That was a life saver. Room was clean when I got there . The only thing I didn't like was that the housekeeping service persons wouldn't get my door shut after cleaning,and few little things came up missing. Nothing I couldn't replace it's just the facts is all. Other then the little things all else was very enjoyable. I think our rooms should be kept locked when not getting service in rooms for cleaning or what ever. If I was ever to stay at this Best Western I won't have room service at all during my stay and then my stay might have been so much better. I like a very clean and friendly service inn while traveling. I must say your front Desk personal were outstanding in all they did for me and other guests I saw them interacting with during my stay at all times was welcoming from the booking to finding another best western to stay at for me during the rest of this trip. They gave me maps to the next Best Western with each turn and exit number that help me go up north before I left they even mapped each step and gave me their number so I could call ahead and book rest of my stay in Washington state plus my two other side trips. Very nice extra touch by FrontDesk personally.
Nice hotel great staff. I always stay here when I come to town. you have many restaurants within walking distance and some great bars.They take really good care of you. During your stay try out Tuscanos Italian Kitchen great food
The overall experience yielded positive results, the breakfast items, quality and taste were really of superior presentation, taste and choice. Although I had some minor issues upon checking in at 2.38am and checking out the same day at 5.30pm I would not consider these small issues a problem for the regular traveler, my trip was in a hurry and unconventional in scheduled arrivals and departure times.
One of the better Best Western's I have stayed at in Washington Or Oregon. Staff was helpful, bed was great, nice room. Not sure of the level of noise normally because there were some very active people on my ceiling until late.
We were in Monroe attending an event that ended late and didn't want to drive the 2 hours home. This hotel was great for what we needed. Comfortable bed however it is near a train so did hear the train in the early morning. Breakfast was sufficient for our needs however the coffee was not great. I suggest making a coffee with the Kuerig in your room and take it down to have with your breakfast.
we were originally registered to stay at a different hotel, but the first room they gave us was smoky and the second had cockroaches, so we left and came to BW. Very friendly staff and clean rooms - thanks for being there.
Fast check-in Well appointed rooms with mini-fridge and microwave. Ample parking. Good wi-fi Decent kick-start breakfast. Many fast food choices and retail within walking distance. A good value in Monroe.
Pros: The bed was extremely comfortable, one of the best in a hotel in recent memory. A refrigerator was in the room, which I tend to use. The room's decor was pleasant, and it was big enough. The room had windows that opened, for fresh air. Cons: Mold and bleach smell pervaded. Since I had SPECIFICALLY asked that I be given a room distant from pollution, this was especially annoying. I aired it, in the cold, chlorine air (since it was directly above the pool). Perhaps the responsible party does not know that chlorine is a strong chemical, and mold and bleach are toxic too. There was no second chair, so sitting in bed was necessary - which is bad on a back. The bed had a polyester bedspread, rather than following the beneficial trend to natural fabrics. There was no grab bar in the bathroom, so stepping in and out of the tub was hazardous. The cost was the most expensive I have ever paid for a non-resort hotel room.
Stayed to be safe from long drive home. No shuttle to fair. Price too high. Added tourism assessment fee to bill. WTH! I have stayed in more scenic hotels for less money. I only reason we stayed was to be safe on the road. Monroe does not have a lot to see or do in my book, but still has high price tag on there hotels. If they offered a shuttle to and from the fair would be great, but they don't. It's NOT SAFE to walk either. That town should be more fair goer friendly.
Was a very nice room and breakfast was great more than enough to eat and great variety. Only neg was that the refrigerator in the room was noisy. Left message in am and was assured that it would be fixed.
Where should we start? Let's go with our check-in experience first. We arrived after the 3:00 PM check in time. We were told that they upgraded our room but it wasn't ready???? Came back an hour later and during the check-in, presented the clerk with BW $50 Travel Card we earned by staying two nights in BW hotels. The clerk didn't know what to do with it but said she would take care of it. We pointed out the display on their counter that described the Summer Promotion. We are not sure if she knew about it. The room. Some upgrade – long and narrow with a dark and dingy sitting area. I would hate to see what a regular room was like. Our reasons for choosing BW are the staff are very good, the place is attractive and their beds are usually comfortable. The bed was comfortable, so one star for that. The room was also adjacent to the pool so we had to endure screaming children. Eventually they left and we able to get a good night's sleep. Breakfast – what a joke that was. No breakfast room, just four tables in the corner of the lobby. Naturally all the tables were in use when we arrived, but a couple saw our dilemma and since they had finished their breakfast gave us their table. There were no spoons so I was wondering how I was going to eat my cereal – my wife tracked down a person who was able to find some spoons. Meanwhile others were showing up for breakfast and we felt we needed to eat fast so they could have their breakfast. The check-out. The clerk handed us our statement and it did not show that our $50 Travel Card had been credited. What followed was confusion – the morning people searched for the card but couldn't find it. They didn't know who was working the day before so didn't know who to call. Finally, they contacted their manager by phone. The manager wanted the number from the Travel Card but we no longer had the card. Fortunately, we had a second Travel Card and used that one. Now this BW has two of our cards and we see by our credit card statement that they used one of them. We had to contact Best Western to learn what card was used and if the other was still valid. The motel has never sent us an updated statement. Will we stay here again – not on your life!
The hotel is very nice and comfortable. In room amenities are also better than average. The hotel has a pool and hot tub with convenient restrooms. Complimentary breakfast is good and extensive. No happy hour or cocktails are available.
We routinely stay at Best Western properties because we can almost always depend upon them to be clean and pleasant. Sky Valley is no exception: clean, pleasant staff, good breakfast. Not one of Best Western's "premier" or "plus" properties, Sky Valley doesn't offer some of the amenities that we are used to in some of the higher-line properties. One amenity that we really missed was some way to lock up our valuables. While the in-room guest guide is at pains to remind guests NOT to leave valuables in the room, Sky Valley offers NO in-room safe NOR a safe deposit at the desk. Since locking our valuables in a car parked in a public parking lot all day was the only other choice we had to leave our important stuff in the room...but were very uncomfortable with that choice. That and the rather tight parking spaces (most were marked for "compact" but even those that we not so marked were tight for our Ford Explorer if parked next to another, moderate-sized vehicle).were our only complaints. Otherwise the stay was very pleasant: friendly and helpful staff, working wi-fi and TV, quiet a/c system, etc.
The Best Western in Monroe is a great value. It is currently being renovated, but they do a great job of making sure it doesn't inconvenience guests. The rooms are nice and the breakfast is enjoyable, but the best part of the hotel is the staff. They are all really friendly and helpful. I would definitely recommend this hotel.
The hotel staff went above and beyond to provide us up top notch service. From ensuring we have a ride to a wedding we were attending to bringing up some ibuprofen in less than five minutes, they were ready to go and above beyond for us. We felt very greatly after our one-night stay and would recommend this hotel to anyone wanting to stay in Monroe or its neighboring cities. The location was very convenient - right along Highway 2 - and the room was clean and comfortable. We even had the opportunity to meet the owner and he was able to provide us with additional information on the hotel, which made the stay even more welcoming. We were not able to make it to the continental breakfast, but it looked very nice, so we were sad we missed out. Overall, we enjoyed our stay here! Thanks Best Western Sky Valley Inn!
The staff at this hotel was very helpful and courteous. The rooms are clean and definitely worth the price. Beds were very comfortable! We stayed in a room with a whirlpool tub and the kids thought this was fantastic! Room was very clean and included a fairly large frig and a microwave. Everything we needed!
I was robbed by a house keeper in Monroe Washington Best Western on Sat, June 4th 2016. Left my room in am and went to ball tournament for the day. House keeper cleaned and my new movado watch, necklace and ring was gone. No body had access to my room other than housekeeper. I was the only person in my room. I have called 6x's and I've asked to speak with general manager. Still no call back from general manager to even address this invasive situation. I'm have spoken with a manager who has told me he has personally asked general manager to call me back several times and was very apologetic. Still no call back. I'm going to take this situation right to the top. I was robbed by a staff member and I won't let this drop. No body had the right to take people's resonate items. I was a customer and paid to stay in your hotel chain.
The hotel property & staff are first rate. the place is clean, you get wi fi, breakfast & a comfy room. Front desk folks are polite, friendly and knowledgeable about the area. I would for certain stay here again.
This is a decent hotel, but is overpriced for what you are getting. Found a large spider in my bathtub one morning. My room was supposed to get a suite and found out that that meant I got a jaccuzi tub, not a two bedroom room. Had no need for a jaccuzi tub and sure didn't need to pay more for a jaccuzi when what I had asked for was a two bed room to share with a friend for a convention. Breakfast seemed to be decent, but it was always on the verge of being gone before more was brought out. Walls are fairly thin and if you have a heavy snorer next door you might not get much sleep. I kept getting bumped off wifi, and some evenings I could not get on wifi. They need to beef up their wifi service.
Welcoming and friendly, everything was clean and well presented even while going through construction. Will stay again when need a place in Monroe. Have told friends who usually stay at the place across the street to stay here :)
I travel for work. I stay in many Best Western, Holiday Inn. In last 6 weeks, I have stayed in this hotel, 4 times. Each week, house keeping has been very lax. 1 time (no fresh sheets requested) bedding tossed up to cover pillows, towels placed on counter in bathroom. another time not house keeping provided. (at 12:00 noon) my husband asked when housekeeping would be provided, he was told house keeping gone for day)
I've stayed here for two weeks at a time, the same time of the year, for the last three years on business. The front desk staff is friendly, the rooms are decent sized and well-situated, but the housekeeping has always been terrible. There are days they completely forget to do your room, other days they don't replace any towels, and they almost never vacuum. When I checked in, I moved a small chair away from the wall in order to plug in my computer, and the carpet under and behind the chair was literally WHITE from the dust. The same debris sat on the carpet for days at a time, indicating they don't vacuum for days at a time. Dead flies on the window sill. But, they do have a mini fridge, microwave and coffee maker (Keurig, no less!) in each room, which is the main reason I stay there every year. I just wish they could get their act together with their housekeeping!
We booked two rooms for one night and did not realize it was undergoing a major renovation. The rooms we were in appeared to be partly renovated, but I am not sure. The paint odor was very strong and annoying. The front desk staff were friendly, but appeared to be having problems with their computer systems. The building was clean and the beds were comfortable, with rather large rooms. I would not hesitate to stay here again after renovations were complete.
I have a long stay(3 months).I have had a great stay at skycity hotel and definitely recommend anyone for affordable stay.Rooms are spacious. If we are talking about food, food are so yummy. Food are prepared like home. Restaurant staffs are also nice.
We had a few issues with this hotel...some we reported some we did not. Be warned that there is a $20 per pet charge when staying here. We were not informed of this when we checked in. We have 3 small fur babies so that extra $60 was a shocker! Was told room was ready at check in but when we went to the room, it was clearly not done yet. Breakfast was ok but gal that was taking care of it did not stay on top of the food and everything was almost gone. Several people had to request certain things due to it being empty. I felt that the price was a bit too high for what we received. We have stayed here before and loved it so this time was a let down. Staff was friendly and hotel was clean.
My husband and I stayed here with our 2 children for one night. Positives: Bed was very comfortable. Room was a nice size. Negatives: There was painters tape over both sprinkler heads but nothing had been painted. There was scotch tape holding on the wallpaper. The dishes that are provided in the room were still dirty from previous guests. 2 burnt out bulbs in bathroom. The breakfast was subpar. Eggs were floating in a milky liquid and the amount of rosemary used on the potatoes made them inedible. Overall, it is a decent hotel but they definitely need to speed up their remodeling process. The room rates should be lowered for the unremodeled rooms.
We enjoyed clean amenities of large king room and hotel. Good location for taking day trips of surrounding area and access to freeways. Walking distance to a variety of restaurants and banks with town offering good services. Bathroom shower/bath has no grab bars if this is necessary for you.
The staff at the hotel were fantastic. My coffee pot was broken and they immediately had it replaced. The room was clean and the beds were very comfortable. The hotel is central to everything and easy to access. I enjoyed my stay and felt rested.
The rooms are nice. Little Frig and microwave . The front desk staff are nice. The breakfast isn't the best. Not enough for the amount of people they have staying at any given time. The girl that does the food isn't very up on things. Just needs to step it it up some. Nice and close to everything in monroe. The entrance to the hotel isn't very easy to find. Just turn in at burgar king. The laundry has one washer and a drier. The washer is ok. But the drier doesn't dry very well so have lots of quarters. Lol
Monroe, WA is known for its medium security prison and its fairgrounds. It is not a resort destination, but does put on many events at the fairgrounds. I go there once a year as a vendor at a toy train show. Before staying at this property, I tried the other two that seemed a cut above what could be found in the area. This is BY FAR the best property in town. Currently under renovation, the owners clearly want to upgrade to an even higher Best Western status. Lobby very attractive for the boonies, but who care about a lobby? The room I had, a king with Jacuzzi, was spacious and well appointed. The internet system was fast and much better than average...this is important to me. Bed was comfortable but wish had a choice of firm or soft pillows. Towels were excellent. Jacuzzi worked well and was a relief to tired feet after a long day standing on cement at the fairgrounds. Breakfast was complimentary and a step above what one would expect. Not up to Premier properties of BW, but getting very close and totally satisfactory. I had a few room issues, which the front desk clerk took care of immediately and with concern that there were problems. Reservation was handled by manager and went very very smoothly on arrival. Without hesitation I would recommend this property to anyone needing to stay in idyllic Monroe, WA.
The hotel was very nice and was undergoing renovations but you could not tell has every area was nice and clean with no signs of construction We were never inconvenienced The room was very clean and the bed was very comfortable. Some of the amenities were dated but we could see things were being updated There are many places to have lunch and dinner with in walking distance of the hotel which was nice. The staff were very good recommending places to go and eat. The breakfast was not as good as other Bestwestern's but they had limited space so they were doing the best they could. I would definitely stay on my next visit to Monroe.
Stayed in the third-floor suite with jacuzzi-tub in December 2015, two nights. Very spacious room, comfy beds, very good lighting in bathroom, adequate lighting in bedroom, excellent water pressure in shower. Pleasantly surprised; a great deal for the money. Staff was helpful and accommodating. A bit of traffic hum from Highway 2 but my brain quickly tuned it out; no problems sleeping. Convenient location; ate at Bela Balducci's a block away, excellent Greek/Mediterranean food including their delicious lemon chicken soup.
Called and reserved a room a day early ahead of our original booking thru a rewards program. We returned late Thanksgiving evening to a locked out room and had to recheck in at the front desk. What a hassle. Our room was OK but needs an upgrade bad. The bathroom (room #202) had mold growing thru the wallpaper they painted. There was a dirty washcloth hanging on the shower rail. The water pressure is very poor. It sounds like a herd of elephants walking around above us both nights. I give it a 1 star because the king bed is very comfortable.
Wonderful place located behind Burger King in Monroe, WA. It is nestled amongst fast food, restaurants, and shopping. There is a nice walking trail behind the Best Western. Perfect place to walk your four footed friend. Stay here when attending dog shows.
Loved the sitting room upon entering the room and the HUGE beds. I believe there was a TV in the sitting room and another TV in the bedroom. Very comfortable room which included a sink, fridge, microwave. Breakfast was wonderful with lots of hot and cold choices. Beautiful lobby with comfortable couches and chairs and a business centre. Would stay here again.
Booked three rooms directly with the hotel for the three couples traveling together. Front desk clerk I spoke to was very easy to speak to and very friendly. When I told her we had three classic vehicles we would be parking in the lot, she offered to reserve spots right outside the front doors so the night clerk could keep an eye on them. The hotel was much better then the pictures shown on Trip Advisor. It had many updates done to it since those pictures were posted. Room was very big and clean. Lots of towels. All the normal amenities such as shampoo, lotion, hair dryer. Complimentary breakfast was okay. I have had better at other Best Western hotels. Close to many stores and restaurants. All-in-all, a great stay .
Best place to stay in Monroe Washington. Close to where we worked. Friendly and courteous employees. Rooms top notch as well as the breakfast and selections. Our second year for staying during our work period for the fair.
Had few problems with my Expedia reservation. I called to see if I could check in early and someone with a very similar name checked-in the day before. The desk clerk said come on in and gave me a better room! Great staff! Room is very clean and comfy and the WIFI screams at 56mbps down and 10 up. Connecting took several tries but eventually got it. Room has micro/fridge and LG HDTV. They don't block the ports so you can connect a phone/tablet etc. and stream movies on the big screen. Only issue is the AC unit which clunks and grids a little bit when the compressor kicks on. Active train line across the highway. Both sounds not really a big issue. Wasn't sure what to expect in a little town like Monroe, but was pleasantly surprised.
I was in the area for an AKC dog show. This hotel charges $20 per night per dog - non refundable. Considering my dogs are crated, behave extremely well, and spend less than 7 hours per night in the hotel; I felt this was an excessive pet fee charge. Additionally, the grounds surrounding the building itself were kept up; however, cross the parking lot and medians between the parking sections were filthy with trash, over grown and very unkempt. The hotel is older but the interior is clean. The beds are nice.
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