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Best Western Hotel Sky Valley Inn, Monroe

4.0/5  - basé sur 224 notations.
19233 State Route 2, 98272-1513, Monroe, United States - Ver el mapa

La zona de Great Northwest ofrece grandes dosis de aventura, desde las vibrantes carreras en el circuito Evergreen hasta las actividades familiares en el recinto ferial Evergreen, y nuestro hotel de Monroe se encuentra junto a todo ello. Los aficionados al esquí se alojan en nuestro hotel para pasar sus días en la estación de esquí de Stevens Pass. Nuestro hotel de Monroe cuenta con una fantástica ubicación junto a las principales atracciones y actividades de interés. Situado a poca distancia del recinto ferial y una gran variedad de actividades de invierno en Stevens Pass, siempre es un buen momento para visitar nuestro hotel de Monroe. La pesca en el río Skykomish es uno de los principales pasatiempos locales. Independientemente del motivo de su visita a nuestra ciudad, puede estar totalmente seguro de que nuestras confortables e impolutas habitaciones le proporcionarán el descanso perfecto tras un día en las pistas o de recorridos por la región. Aquí podrá encontrar acceso gratuito a Internet Wi-Fi, una piscina al aire libre de temporada, bañera de hidromasaje y un desayuno caliente completo gratuito de lujo. Elabore sus propios gofres en la estación de autoservicio y disfrute de panecillos con salsa de carne. El bufé incluye huevos calientes, carne de desayuno, cereales calientes y fríos, fruta y yogur. Estas magníficas especialidades se complementan a la perfección con jugos fríos y nuestro café 100% Arabica. El Departamento de Flora y Fauna de Washington atrae a numerosos viajeros de negocios hasta nuestro hotel, quienes disfrutan especialmente de nuestras completas habitaciones, nuestras acogedoras instalaciones para reuniones y de todos los servicios propios del hogar. Nuestro hotel de Monroe se ha diseñado pensando especialmente en la comodidad y el confort de los viajeros. Independientemente del lugar que tenga previsto visitar durante su viaje, desde nuestro hotel siempre podrá disfrutar de un cómodo acceso en auto a cualquier punto. Déjese asesorar por la reputación, la calidad y el servicio BEST WESTERN durante su próximo viaje. Nuestro hotel de Monroe le ofrece todo lo que pueda necesitar para disfrutar de una fantástica escapada. Desde un suculento y completo desayuno hasta una imbatible ubicación, aquí podrá encontrar todo lo que necesite durante su viaje. Reserve su próxima estancia en el Best Western® Sky Valley Inn, un lugar donde una excelente relación calidad-precio se une al mayor nivel de calidad.

Best Western

Hotel Sky Valley Inn

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Los puntos fuertes del hotel

  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 223 huéspedes
NOTA EMITIDA
Excelente
91
Muy bueno
71
Normal
39
Malo
12
Pésimo
10
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
19
De negocios De negocios
69
En familia En familia
70
En pareja En pareja
49
En solitario En solitario
13
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Had a nice stay"

3
27/07/2018

Stayed here for a few days while we are in between homes. Room was very clean, beds are quite comfortable, and location is great. I typically think it is overpriced but I happened to find a fantastic deal on the rate for this stay. Would recommend to others.

"We loved the hot tub and Tess was great!"

5
05/07/2018

Room was large and clean. Plenty of outlets. Bathroom was clean but small.Plenty of hot water and water pressure. Breakfast was good and hot with plenty of room.Pool and hot tub are outside and clean. Wifi was good. Tess was a joy with her smile and warm welcome she made us feel right at home,

JackP19233, General Manager at Best Western Sky Valley Inn, responded to this review
Thank you very much for the great feedback! I'm happy to hear that you enjoyed our hot breakfast and Tess could assist you with everything you needed to make your stay most comfortable. It was a pleasure having you stay with us, we hope to see you again!

"A Good Stay"

5
20/06/2018

We were unfamiliar with the are and chose this place based on reviews and price. It was a good choice. Everything was clean. The staff was friendly and efficient. We were checked in quickly and with their rapid checkout system, we did not even need to go back to the desk. Breakfast was good, and was clean there too. The location was great as there were many restaurants within a few minutes walk. It was a good stay.

"Very good hotel for a great price"

4
15/05/2018

The location of this hotel is great. Centrally located close to restaurants and the main highway in or out of town for ongoing travel. The staff were very friendly and helpful. The young lady at reception reommended a wonderful restaurant nearby. We'd go back for the food at that restaurant and accommodation. Our room was lovely with comfortable bed, very clean and updated. Wifi worked fine. There is an elevator and a pool area although we didn't use the pool. I would definitely stay at this hotel again if I was in the area.

"Great hotel for a great price!"

5
22/01/2018

Our family needed to book a reservation and read the reviews for Best Western Sky Valley Inn. We were pleasantly surprised by the hotel! Stacy the front desk staff was warm and welcoming! She made great conversation and was very friendly. The room was very clean with one king bed and a sofa bed. The bathroom was fully stocked and the towels were folded in a really cute design. The sinks and tub were spotless. I couldn't find anything to complain about. Very pleased with this hotel...we will stay again!

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you Marta for the great feedback! We are pleased to hear you enjoyed your King suite and that Stacey made you feel welcome. It was lovely to have you here, we hope to see you again!

"Amazing Staff"

5
04/01/2018

I am definitely staying here the next time I am in Monroe. In the midst of a horrible vacation, the hotel and its staff were a God-send. The staff were extraordinary - we had two small children with a stomach bug and lots of extra requests, and the staff (front desk, cleaning, breakfast... really everyone we met) quickly handled everything with a smile. We got the double queen room with spa bath and the extra space was great.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thanks Sarah for the great feedback! I'm happy to hear our staff could assist you with everything you needed to make your stay most comfortable. We hope to see you again soon!

"What a Great Experience"

5
26/12/2017

The staff is warm and welcoming. The lobby is lovely and our room was attractively furnished. We came away with wonderful feelings for this hotel due to the comfort and the outstanding service. The staff, from the reception to breakfast, make every effort to show courtesy and kindness. We had an excellent experience and would recommend this hotel to anyone.

"On Business in Monroe"

4
18/12/2017

This hotel is a GREAT stay. The facility is clean and the staff was exceptional! While checking in the Desk Clerk was exceptional I had one little hiccup with Breakfast but the overall experience far outweighed the hiccup.

"Good stay with friendly staff"

5
11/12/2017

I've stayed here a few times while traveling for business. The staff has always been friendly and the rooms clean. Stacey at the front desk is always high energy and helpful. They even upgraded my room free of charge!

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for the great feedback! Your satisfaction is very important to us. We really enjoyed having you. We hope to see you again soon!

"NIce Place"

4
08/12/2017

This is a very nice place. Clean, comfortable and well located right off the freeway. Many places to eat nearby including some within walking distance. I stayed here for business but is a great place for pleasure as well.

"Great motel"

5
27/11/2017

Great place to stay, we had two dogs. The staff was great and loved our dogs. The breakfast was also top notch, loved the waffles. Easy check in and check out, quick and fast. Would definitely stay there again if I'm in the area

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thanks for the great feedback! I'm happy to hear you enjoyed our breakfast and that check in/check out went smoothly for you. We hope to see you and your pups again!

"Staff was great!"

4
21/11/2017

The staff at this hotel was some of the best! The price though was a bit steep for an older hotel. Stacey was awesome checking us in very late at night. Everything was easy and comfortable. The rooms were a bit outdated but all was in working order and very clean.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for taking the time to leave great feedback! We are very happy to hear you enjoyed your stay and that our staff was helpful. We look forward to seeing you again!

"Great Place to stay"

5
18/11/2017

This hotel appears to be newly upgraded. Large rooms, big TV and remotes that work! Stacy at the front desk was wonderful. She adjusted my room from AAA rate to BW rewards rate and save me $$$. I will definitely be coming back the next time I am in town.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you Jane for the great feedback! We are very pleased to hear you enjoyed your stay with us. We hope to see you again!

"Room was to fragrant"

1
16/11/2017

The room was like sleeping inside a bottle of perfume. when I !are the reservation I requested no perfume in the room. Left the heat on and the window open all the way the entire time. At check out the clerk said they had a back-up room for us. Why couldn't they just have given us the back up room to start with, instead of making us miserable. We will not return that hotel.

"Bugs"

3
15/11/2017

Woke to a large bug floating in my glass of water on the nightstand. Same type of bug crawling on walls and ceiling the following evening. Reported to desk and expected a follow up. One of the employees told us it looked like a "Kissing" bug and after comparing pictures it appears she was correct. This type of bug is not one you want in your room. Road noise was high and near rail tracks. Room was clean and beds were comfortable if you can overlook bugs and leaky sink.

"Exploring Snohomish & Monroe"

5
14/11/2017

We had a greta stay at the Best Western in Monroe. They upgraded us to a suite and we were able to travel with our small dog without an issue. They gave us a room on the ground floor near the back entrance which made it very handy. The room was comfortable, quiet and clean. We were very happy with our stay and the staff are very friendly.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you so much for taking the time to leave a great review! We are happy to hear you enjoyed your room and your entire stay. We hope to see you and your pup again soon!

"Freshly baked cookies every day!"

5
09/11/2017

I stay here whenever I am traveling. The staff treats you like their friend. They also offer a free pass to the neighboring gym which I always use. My favorite thing is they bake cookies every evening for guests to enjoy

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thanks Bethany for the great feedback! It's always a pleasure having you stay with us.

"Excellent customer service "

5
07/11/2017

Stacey, the front desk clerk, greeted us immediately upon walk in. Checked us in quickly. Informed us of Best Western's current promotion for Rewards members that we were unaware of. Was incredibly kind and went above and beyond her job to make our stay incredible. What else can I say? We will be staying here again in December because of her and she deserves a raise ;) I hope you are listening, BW Sky Valley Inn- you have a true treasure on your staff. Thank you for a great stay and we love the remodel you are doing.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you Rhiannon for the great feedback! I'm glad to hear you enjoyed your stay with us. We look forward to seeing you in December. Have a great day!

"BW Monroe, Wa"

5
06/11/2017

This location met all our expectations of the Best Wwestern chain, helpful staff, clean, good food, comfortable room. Although Monroe is a bit out of the way for most travelers, if you are ever in the area don't hesitate to stay at this Best Western location.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thanks Laurie for the great review! I'm so glad you enjoyed your stay with us. We hope to see you again soon!

"Start of my trip to Seattle "

5
06/11/2017

Had a great experience with the check in and the first morning breakfast staff is very friendly and helpful. Room is great,clean and comfortable. I have come back to Washington to meet up with my good friend. And to see my old stomping grounds of high school. I am going to say for two weeks. I would recommend this motel to my friends and family.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for the great feedback. I am very happy to hear you enjoyed your room and breakfast. We hope to see you again!

"Courteous, clean, and customer service"

5
03/11/2017

I've stayed here twice in the last 5 months. And, Stacey, has checked us each time with a warm friendly smile. She has solved some simple requests in the process, too. Whether the staff is at the front desk or near the well stocked breakfast buffett, they genuinely want to know how you're doing and how they can serve you better. Customer service is such a turn on. Thanks Stacey!!!

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for the great review! I appreciate your feedback. We are very happy to hear you enjoy staying with us and talking to our staff. I happened to notice you rated your sleep quality a low score of 3. Is there anything we can do make it better? If it is a noise issue, please let the front desk know and we will take care of it! Have a great day.

"Best Western, the best!"

5
02/11/2017

We enjoy staying at this Best Western. Room is always clean and the bed is very comfortable. Staff is friendly and helpful. Breakfast is enjoyable with many choices, hot or cold. We stay here whenever we travel through Baker City.

"Awesome staff!"

5
02/11/2017

Room was great, food was great. the Juice was amazing. Sean checked me in he was awesome. Alyssa, and Tess checked me out fast, and even gave me candy. I will be back just for the staff. They also have the best white cranberry juice.

"They have Fresh made Cookies"

5
26/10/2017

Stacey and Alyssa were awesome!!!!! I usually stay at best westerns due to the rewards program. This place stands out it is very clean and as I said in the title they have Fresh made cookies! I am going to stay here the next time I am in the Monroe area for sure

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you David for the great review! We are typically known for our clean facility, so thanks for the recognition. We hope to see you soon!

"Nice and quiet"

5
19/10/2017

We arrived to check in a little late. Stacy the night clerk made sure we had everything we needed. The room was very clean. We had the jetted tub. No yucky stuff in the jets. It was clean. I will be coming back for sure.

JackP19233, General Manager at Best Western Sky Valley Inn, responded to this review
Thank you Pauleen for the great feedback! It was a a pleasure having you and I'm glad you enjoyed the jetted tub. Have a great day!

"nice hotel, i only got the group rate 1 night instead of 3."

4
18/10/2017

I was not given the rate for our group even after I had her contact the front desk at the hotel. I didn't mind the higher rate the 1st night, but I was told if I had the hotel co-ordinator call in, I would get the group rate, she did that and I did not receive the group rate for 2 night!

"outstanding service"

5
09/10/2017

We were very impressed with the evening desk hostess, Stacy, Maria, Dave, Ryan, and Sean, they went above and beyond normal duties to assist us in every way. They guided us in the usage of the computer as well as leaving a messing on the phone welcoming us and asking if we needed any assistance. We had a issue with our room, but Dave maintenance came right away and resolved the issue.

"Great stay 10/6 to 10/8/2017"

5
08/10/2017

Stacey Maria who managed my reservation and stay during a work event was awesome! She changed to a room requested on arrival and helped me when I lost my key multiple times. Stacey was great managing my stay. I recommend this hotel highly for Monroe. Thank you!

"Relaxing and comfortable"

4
07/10/2017

Stayed here while working for a few weeks. Stacey was helpful and went above and beyond to make the stay comfortable. Working nights she set me up with a room at the end of the hall to relax and away from the busy noise of the day.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thanks Danny for the great feedback. It's a pleasure having you stay with us!

"Thanks"

5
04/10/2017

Stacey and Maria went above and beyond accommodating room changes and special requests during or recent stay. Several family members stayed at the hotel for a wedding in the local area and had last minutes needs. These two worked hard on several issues, to include changing rooms, to everyone's satisfaction.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you so much Tom for the great review! Our front desk staff work extra hard to make each guests experience memorable, so thanks for the recognition! It was a pleasure having you stay with us, we hope to see you again!

"One night"

5
29/09/2017

Room was wonderful - the people were excellent! Both Celia who served breakfast and Alyssa went above and beyond to be helpful. We had a King Deluxe room and it was very nice and spacious. We will stay there again.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for leaving great feedback and mentioning our front desk staff. It was a pleasure having you stay with us, hope to see you soon!

"Very welcoming Stacey!"

5
25/09/2017

We had a very nice stay - the check-in was very nice and our room was great! The bed was very comfortable, the room temperature perfect, the decor well done. The hotel was very quiet. The breakfast was also quite nice.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for taking the time to leave great feedback! I'm very happy to hear Stacey made your check in experience easy. She works very hard, so thank you for the recognition. We hope to see you again soon!

"Finally Rest"

4
25/09/2017

Arrived late at night and met the woman at the desk Stacey! So helpful, cheerful and kind! It had a warm inviting jacuzzi and nice comfy bed! The breakfast was wonderful and more than expected and the staff was so nice friendly, helpful made you feel like at home with family.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for taking the time to leave great feedback! I'm so happy to hear you enjoyed your stay and Stacey made you feel welcome. We hope to see you soon!

"S/O Stacey!!"

5
23/09/2017

Great smile, great attitude and very accommodating! Stacey made our stay that much better!! Everything was very clean and the breakfast was much better than expected. I have to have my coffee in the morning, they have a keurig in the room and coffee in the main area too!

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
James, I am so happy to hear you enjoyed your stay with us! We are best known for our clean rooms and breakfast, so thank you for the recognition. Your satisfaction means a lot to us!

"Short but Sweet"

4
20/09/2017

The staff, including Stacey, Tess, Maria, Alyssa, Celia and Holly were very helpful with our check-in and out as well as breakfast. The only complaint "So many fruits are in season and cheap yet there was no fruit"- ??? The room was clean and neat and the bathroom was shiny! We visited 2 lovely elderly relatives and we have done this trip several times using Best Western. It works!!

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you Kaye for the great feedback and for mentioning our front desk staff! They work very hard so thank you for the recognition. What a great suggestion about the fruit! I will see what I can do to have a better variety of fresh fruit for the morning. We hope to see you again!

"Visiting Family in Monroe"

4
18/09/2017

Great location, friendly staff, comfortable bed with plenty of towels. Downside was the sounds from a freight train early on a Saturday morning, that if you live nearby isn't a lroblem, or so I was told.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you Kathleen for taking the time to complete the survey and leave good feedback. I have experienced a similar issue with the train recently, so I understand what you're saying. If you decide to stay with us again, please tell us you'd like a room on the side not facing the highway and we will do our best to accommodate you! We also provide ear plugs at request to help with the noise. We hope to see you soon!

"Stacey was great"

3
17/09/2017

I travel a lot. I Getz Monroe is busy and they charge a premium. So, my only real markdown of this hotel is value. Stacey checked me and impressed. Courteous and professional. What especially impressed me is she handled the gift cards much easier than a lot of more experienced people do.

"Great place to stay when in Monroe"

4
11/09/2017

Our go to place when attending an event at the Speedway. Great location to walk to restaurants, pubs, Safeway, etc. Employees were very friendly and a special shout out to Stacey who made our stay. She was amazing and always smiling...even near the end of her late shift. Thank you for everything!

"staff went above and beyond"

5
10/09/2017

We reserved a room here for our grandsons wedding. Upon arriving the room was not ready so we went and got lunch at an area eatery. on coming back our room was ready thanks to Alyssa. That night I had trouble getting into the bed as I am 5 foot tall and a little overweight and 70 years old. Stacy came to my aid by getting me a step stool to use to get into bed. Later when my husband had to get out of bed he had trouble and ended up on the floor. Stacy again came to the rescue and came in to help me get him back to bed. My husband is 84 years old so was a problem getting him back in bed, but she stayed with us until I got him comfortable back in bed. When a friend f mine came to see me Stacy once again offered us coffee, tea or juice while we visited in the lobby. With such good service people we will be sure to recommend your hotel to all our friends. Stacy was a real life saver in a time of need for two older people.

"Thanks Alyssa!"

5
07/09/2017

Alyssa at the Front Desk has been nothing but helpful every step of the way with helping us arrange a group stay. Can't thank her enough for the special attention! It's been a LOT of communication back and forth, and she has been extremely attentive every time I've needed assistance. If you get to work with her, you'll be very lucky!

Tess G, Manager at Best Western Sky Valley Inn, responded to this review
Thank you for taking the time out of your busy schedule to write such a complimentary comments. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with us at the Best Western Sky Valley Inn the next time you are in Monroe, WA. Sincerely,

"Very Nece Experience"

4
05/09/2017

Hotel was very clean and up to date. The room was very clean and current. Breakfast was great for this type of product. Pool was clean and nicely appointed. At times the front desk staff was spread to thin. For the most part there was only 1 person there and if you had a question there was a wait. This person was taking care of the front desk and the telephone. In my opinion - to much for 1 person.

"BW Monroe is Excellent"

5
05/09/2017

everything is first-class about this hotel. Super clean on the exterior, well lit and clean parking lot. Check in was fast and professional and friendly. (Stacey- front desk clerk was super awesome!). Room was clean and meticulously prepared. My overall experience was very positive safe and relaxing.

"Monroe best western"

5
05/09/2017

Great hotel, clean, well staffed, good location and great hotel breakfast. I would definitely stay there again. As far as price I can't say it's a good value or anything but all in all while it wasn't cheap at Least it was decent.

"good"

5
03/09/2017

just needed a quick night stay. Stacy was fantastic with helping us get in. overall room was comfortable, the beds were nice. everything was clean and it was all quiet enough. no real complaints to be made

"Friendly staff"

4
30/08/2017

This Best Western has nothing to distinguish itself from other properties except that the staff is unusually friendly and accommodating. Unfortunately, the hotel is not located near anything but chain restaurants. Nevertheless, "downtown" Monroes is a short walk away (although one must cross US 2 and a RR track). The BW breakfast was better than standard with actual fruit.

"Very Helpful and Pleasant"

5
30/08/2017

The room was ready and clean - Questions were answered without hesitation. Pool was a little cool but clean. Beds were awesome, everyone in our party slept well. Great breakfast selections. All in All a great stay.

"Another great stay"

5
30/08/2017

Always stay at this hotel when I'm in the area for business. Staff are congenial and well spoken. They check once you've settled in your room to ensure you are satisfied with it. All amenities function well and are current models. Breakfast is the usual fare that is good quality and fills the pit. Great place to stay will keep coming back.

"Excellent"

5
28/08/2017

Upon check in Stacy was very friendly and professional. She was busy but kept us informed we would be next. The room was very clean and had a great bed with plenty of pillows. Nice large fridge for our waters and snacks. Breakfast was plentiful with many choices. Thank you

"An expensive mistake"

2
26/08/2017

High rate for one night, no AAA discount given even though we asked, leaky faucet, train noise, and surly personnel at the front desk. Beds sagged in the middle. When one of our children forgot something in the room, they would not send it (even though it fit in a regular mailing envelope): we had to pay FEDEX $20 to go pick it up. Never going back to this joint.

"Nice Best Western"

5
17/08/2017

I had very happy stays at Best Western Monroe. Front desk staffs were very cheerful welcoming and friendly. Breakfast was really nice too. Store, restaurant, starbucks, everything is close by. will stay again!!

JackP19233, Manager at Best Western Sky Valley Inn, responded to this review
Thank you for completing the survey regarding your recent stay at Best Western Sky Valley Inn. It was our pleasure having you stay with us. Our team here at Best Western Sky Valley Inn strives to make your experience the best. If I can be of assistance in the future, please don't hesitate to contact me at 360-794-3111. Thank you again, and we hope to see you in the near future.

"Superior customer service!"

5
16/08/2017

I'm a regular Best Western guest and a BW Rewards Program member for many years. I find their hotels are predictably comfortable, clean, quiet, and well-located. I want to give a special shout out the Sky Valley Inn location for their amazing customer service. My plans changed at the very last minute and Emily and Alyssa worked with me to amend my reservations, even though they were not at all required to do so. This is the kind of service that differentiates Best Western!

JackP19233, General Manager at Best Western Sky Valley Inn, responded to this review
We greatly appreciate you being a Best Western Member! Thank you very much for your time to leave us comment from your recent stay at Best Western Sky Valley Inn. Our team here at the Sky Valley Inn, It was our pleasure having you stay with us. And we are very happy to hear that you enjoyed your stay. All of us strive to make your experience the best. Thank you again, and we hope to see you again in the near future.

"Very professional staff, would stay again"

5
14/08/2017

We picked this hotel because restaurants and coffee shops were within walking distance. We came in later in the day, so we were given an upgraded room because there were no basic rooms left. After a late dinner we had issues with our bathroom. We were quickly upgraded again to a suite. Rooms were very clean with comfortable beds. They offer a pretty substantial complimentary breakfast that we ate outside beside the pool. Had a room key problem that their maintenance man "Dave" was quick to repair. Had a chance to chat Dave up about where to head next on the bike, he was very helpful. Upon checking out the whole front staff apologized for any inconvenience. Things happen, the staff handled everything great. Having a chance to talk with Dave gave us a fantastic day on the bike. We'd stay again in a second.

"Best Western Sky Vally Inn"

5
14/08/2017

This is a very nice hotel in a small town. The town is a gateway to a mountain pass. The hotel staff is extraordinarily nice and helpful, happy to answer questions and add information. The rooms are clean and comfortable, with very good beds. Great for families, and the included breakfast is good. Services are close. A good value. We will stay here again.

"Liked it, but it costs too much!"

3
10/08/2017

The beds were absolutely comfortable. That's the best thing about the inn. The worst thing is how much they charge. There are not many hotels/motels in the area. Perhaps they are asking whatever the traffic will bear due to that fact. We most likely will not stay here again due to the cost. It was not nice enough to warrant the cost.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Mrs. H, Thank you for taking the time to complete the survey regarding your recent stay with us. I'm very happy to hear you got a great night of sleep and that you liked the beds. I apologize you felt you didn't receive full value for what you paid for. We offer many types of discounts. If you ever decide to stay with us again, please ask us what discounts you are eligible for! We will be happy to work with you. Have a great day.

"Very nice for a stop-over"

4
29/07/2017

A little hard to find as off the road a bit but overall good place to stay. Staff was friendly, knew the basics, and did well. Nice room choice - room was clean. Breakfast was nice with multiple choices and nice dining area.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Thank you for taking the time to complete the survey regarding your recent stay at our property. Your feedback is very important to us. I'm very happy to hear you enjoyed your stay, I hope to see you soon!

"Nice hotel but at $210 very pricey for a non-destination hotel"

4
29/07/2017

The Best Western is a nice mid-range hotel off Highway 2 in Monroe, but the room price was $50 higher at the desk than had been advertised online when we searched it earlier (and is listed now on TA). Parking is free but includes some stalls in dark areas. It provides free internet. Rooms are relatively spacious, with a writing desk, drawers, closet, mini-fridge, and microwave oven. Beds are comfortable and the bathroom is larger than at some other hotels. The free breakfast is very nice, and includes scrambled eggs both with and without cheese, bacon, sausage, meat patties, hash brown patties, red potatoes, yogurts, fruits, breads, and cereals. The seating area is on the other side of the lobby from the food serving area. The hotel has a small outdoor pool and spa, but the latter wasn't functioning during my stay. The desk staff was very helpful and professional--some of the nicest people I've encountered for a while. The hotel was attractive, clean and very nicely furnished. As mentioned, it was a bit overpriced during our stay, especially without AAA or BW discounts, but otherwise highly recommended.

Tess G, Front Desk Supervisor at Best Western Sky Valley Inn, responded to this review
Dear AeneasAtSea, Thank you for taking the time to complete the survey and leave a great review. Our team here at the Sky Valley Inn greatly value your feedback. I apologize we didn't offer you any legible discounts. We are usually good at offering discounts to those who qualify, so we are sorry we missed that mark. Other than that, I am pleased to hear you enjoyed your stay. We hope to see you soon! Have a lovely day!

"Average hotel"

3
22/07/2017

I felt this hotel was dated, somewhat grungy and in a very non descript town. It was over-priced. Apparently there was a horse show in town, so maybe they could charge more. Anyway, I wish I would have chosen to drive farther and stay someplace better. All employees were very nice and helpful though.

"Great place to stay"

5
21/07/2017

This hotel is great and has a nice hot tub and pool, very clean rooms and hotel. I'm not so happy with paper thin bacon at any hotel anymore and not eggs the way most people like them, but that seem to be the way of many of the chain hotels, I don't blame the cook just the hotel chain for their choice in product. I just keep remembering the hotels that go out of there way when it comes to breakfast, the most important meal of the day. Alyssa at the counter was a great help answering any questions.

Tess G, Front Desk Supervisor at Best Western Sky Valley Inn, responded to this review
Dear Donwayneh, Thank you for completing the survey regarding your recent stay at our property. Thank you for mentioning our front desk associate Alyssa, she works very hard to provide excellent service to each of our guests. Have a lovely day.

"BEST STAFF EVER!!"

5
21/07/2017

Tess and Maria, went above and beyond with smiles all day long. Cant say enough great things about our stay at this great hotel. I wish all of our experiences were as seamless, effortless and pleasant. The owner was super kind and also amazingly helpful. We can't say enough great things about our unexpected stay. An amazing staff. Great pool. 5***** review.

"Great Stay! One of the Nicest Best Western"

5
19/07/2017

Many Restaurants and stores are nearby the hotel. Carpets, TV, bedding were brand new, very refreshing and modern! Breakfast was really good. One of the nicest best western I've stayed so far. We enjoyed our stays.

Tess G, Front Desk Supervisor at Best Western Sky Valley Inn, responded to this review
Dear Melissa, Thank you for taking the time to complete the survey regarding your recent stay at our property in Monroe, WA. We greatly appreciate the good feedback! I'm very happy to hear you enjoyed your stay as much as we enjoyed having you stay with us. If you're ever in this area again, please don't hesitate to call us and make a reservation. Have a lovely day!

"Very Nice Stay for Two + Pup"

5
05/07/2017

We had a very nice one night stay after a 12 hour drive with our dog. The staff were very courteous and sweet to our pooch (a necessity for pet parents), especially Alyssa. A reasonable pet fee of $20. Everything was very clean. I would not advise using the in room bath products for anyone with sensitive skin. They're a little on the low end. Excellent free breakfast with the usual plus eggs with cheese, bacon, sausage, and hashbrowns.

Tess G, Front Office Manager at Best Western Sky Valley Inn, responded to this review
Dear Jordan W, Thank you so much for taking the time to complete the online survey and leave a review. Our team here at the Sky Valley Inn greatly value your feedback, as it helps us to improve. I'm very happy to hear you enjoyed your stay and had a wonderful breakfast experience. Also, thank you for mentioning our front desk associate Alyssa. She works hard to provide excellent service to out guests and I will make sure she gets the recognition she deserves. We hope you decide to stay with us again, we enjoyed having you and your pup. Have a lovely day!

"Moving"

5
28/06/2017

This place was great....and very friendly the breakfast was awesome... this stay while my house was build made my move sooooo much easier thank you Derrick this was a huge move for me I was in my last house for 22 years and forgot how awful it is to move. but best western helped alot

"Close to everything"

3
26/06/2017

Stayed here a couple of nights. This place is close to everything that you would want. It is close to grocery stores, restaurants, even a hardware store. There are some boutique shops too. The front desk check in was quick although were were given incorrect directions to get to our room. It was enough to figure it out on your own. They also have a pool which we did not use. We stayed in a room with jetted tub that had a spray nozzle if you wanted to take a shower. We were pleasantly surprised by the tub; it is really nice and there was plenty of hot water. The room was clean upon arrival. They provide free breakfast. They had an assortment of items to offer such as greek yogurts, waffles, biscuits, and other warm dishes. They give you non-card keys to the rooms. It is like a key, when you put it into the key hole - it emits a pretty high sound - almost like an alarm. It is a bit unusual and the first time we stayed at a hotel with such unusual room keys. The few issues we had with the room is that it seems that the bathroom light was tied somehow to the jetted tub timer. If we stopped the tub earlier than the timer, the bathroom light would remain on and would not turn off. Not sure if that was just an issue with the timer itself or built in that way. The room has REALLY thin walls. You can hear people talking in other rooms. And there is a train nearby that also comes in the middle of the night. You can hear it all. If you are a heavy sleeper, then these items will not be an issue for you. For us the issue with the thin walls was too much for us to stay here again. You know the rooms are thin when you are trying to talk normally (not like we are having a crazy loud music party) and people start banging on the walls for you to be quiet. I think these rooms are best for solo travelers who have no guests.

Tess G, Front Desk Associate at Best Western Sky Valley Inn, responded to this review
Dear Kadlu, Thank you so much for taking the time to complete the online survey and leave such a great review. Our team here at the Sky Valley Inn appreciate your feedback, as it helps us to improve. I'm very happy to hear you were impressed with the location of the hotel, as well as the jetted tub and the breakfast selection. You are absolutely right about the walls being too thin, we have gotten many complaints. I have talked to management about this issue, and plans are in the works to eliminate noise. As for the train, we can't do much about it, but if you decide to stay here again, I would suggest requesting a room on the other side of the hotel which is quieter, and we will try our best to accommodate you. Again, I'd like to thank you for writing such an awesome review.

"Excellent Location "

5
22/06/2017

This hotel is located near everything. Excellent staff, clean rooms, nice pool and hot tub. This hotel has an awesome breakfast that is complementary. I would definitely recommend this hotel to anyone.

Tess G, Front Desk Associate at Best Western Sky Valley Inn, responded to this review
Dear Marty D, Thank you so much for taking the time to complete the online survey! Our team here at the Sky Valley Inn value your feedback. All of us strive to make your experience the best, I hope we did exactly that. We hope you travel to Monroe, WA soon to stay with us again!

"Your Basic, Same Old Best Western"

3
18/06/2017

Pretty much like any other Best Western except for maintenance problems – heat in one room didn't work, mattress in second room was awful, jacuzzi was deafeningly loud in third room. Take what you can get, though: it's the only big-name motel in town, as far as I can tell, and you definitely don't want to stay in some local tourist trap if you can help it.

"Pleasantly surprised"

5
13/06/2017

My husband and I stayed here to be close to friends who live in Monroe. The Lobby was clean and the staff, friendly. Alyssa, at the front desk, helped us reserve a room on our return trip. Holly took great care of the breakfast area! The biggest surprise was the bed, one of the most comfortable ones I have found in hotels! It's more comfortable than our expensive Sleep Number bed at home.

Tess G, Front Desk Associate at Best Western Sky Valley Inn, responded to this review
Dear Patti T, Thank for completing the survey regarding your stay with us. Your business is very important to us and we greatly value your feedback. We hope you come back to stay with us again soon!

"Great location"

5
11/06/2017

We enjoyed our stay at the best Western in Monroe Washington. The hotel is centrally located , The staff is very friendly and helpful The hotel is close to different plazas with shopping, restaurants and breweries . The hotel is also close to the river and on a main highway which is helpful

Tess G, Front Desk Associate at Best Western Sky Valley Inn, responded to this review
Thank you so much for taking the time to complete the survey. We are very happy you enjoyed your stay and look forward to you staying with us again.

"Great Location"

4
05/06/2017

The hotel seemed to be updating. It was clean and stay were nice. We had a couple of issues with the bathroom sink and hearing through the walls. The breakfast was just middle of the road. We will stay there again but just needs a little work on the inner workings.

"A little noisy"

4
03/06/2017

The location is perfect, the remodel is beautiful and the staff are great however this hotel has pretty thin walls. I could plainly hear the TV and conversations of my next door neighbors. For as much as the hotel charges for a room it was a disappointment.

"Great Place"

4
12/05/2017

This hotel is by far the better of the two in Monroe. Would be better with a hot tub but I'll take what I can get. I would advise this hotel as I am going to stay in it again soon. I wish the breakfast was better. Better quality better food is a need for sure.

"Great Hotel"

5
26/04/2017

The hotel is wonderful! It is clean and very comfortable. The room is spacious and has a Kerig coffee pot for your convenience. The breakfast in the morning was terrific! We will definitely be coming back!!!

"Excellent Inn"

4
24/04/2017

We always stay at this inn during our vista to Monroe. Hotel is very nice and the staff is friendly and professional. We work in the area once a year and appreciate the variety of their breakfast items to grab and go early on Sunday morning.

"Spartans take on Snohomish"

4
24/04/2017

This hotel fit our needs perfectly! It was close to my race venue, walking distance to several good restaurants. Clean, quiet. Highly recommended. I am planning on staying here again in September for another Spartan race

"Close to all Monroe sites"

4
16/04/2017

We stayed at this BW for about 5 days in April. The hotel was clean and comfortable for our family. There is a hot breakfast that was good. The pool is outdoors and was not operational during our stay. The staff was friendly and helpful when we needed to make changes to our reservation.

"Two days of lovely"

5
09/04/2017

My 87 year old mother and I came for two days to attend a family gathering and were joined by my daughter and son in law for the second night. I couldnt be more pleased with our reception, treatment and overall experience. Nice surroundings, clean facility and friendly, helpful staff. I am bad with names but Sean who helped with my reservations over the phone, Tess the morning desk person and Derek and staff at breakfast are simply outstanding. The breakfast ... so nice! I never did figure out how to turn the shower on ... but a bath worked. All in all I highly recommend the Sky Valley Inn.

"an excellent place for a perfect stay"

5
31/03/2017

We have been a guest at the best western for well over a month and everyday has been perfect.helpful customer service and easy to talk to management. the breakfast is over 50 items strong and serves a huge variety of food sure to please all types of guests. I recommend this hotel to anyone looking for a good and comfortable stay quiet and respectful..ps they have a very good wi fi also.....i would choose this hotel over all others in the city.

"Monroe"

4
12/03/2017

Hotel was easy to access off of highway. Lots of good restaurants nearby. Staff friendly and helpful. Room was spacious. Internet wifi was excellent. Bed was comfortable. Breakfast was good with a decent selection of hot and cold items. Staff came around and poured the second cup of coffee. would return.

"Reasonable room/reasonable rates"

4
27/02/2017

This was our second stay at the Monroe Best Western where the customer service is always outstanding. Our room included a refrigerator/freezer, microwave, and Keurig coffee pot. The hotel is about 20 minutes from the 125 wineries of Woodinville, and about 25 minutes from Prime Outlet Mall.

"Pleasant Stay for the Money"

3
16/02/2017

This hotel was being refurbished and it showed with the lobby appearance freshened. The room was comfortable and the staff was eager to be helpful. However, it is a modest priced hotel and it shows particularly in the selection of breakfast items. On the positive side, the coffee was quite acceptable.

"Nice place to stay"

4
03/11/2016

My husband had early outpatient services at the local hospital, an hour and a half from our home, so we booked a night at the Best Western. Because of the hospital requirements the day before, we needed to check in early. The front desk staff were very accommodating. The room was clean, comfortable, and quiet. It came equipped with a decent size refrigerator, microwave, coffee and free wifi. In addition there is a hot breakfast served in the morning, and free USA Today newspapers. Would definitely stay there again. The only thing missing was that the pool is outdoors and seasonal.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for your feedback I really appreciate it. We are always trying to make our property better for our valued guests such as yourself. We hope to see you again in the near future!

"Arrived late at night"

5
28/10/2016

My husband was in town for work and I tagged along during the day. After visiting with friends late into the evening, we arrived at the Best Western Sky Valley INN well after midnight. Upon our arrival we were greeted by the front desk gentleman in a very cordial manner. He even provided us with ice for our room so we didn't have to come back down for ice. The front of the hotel was bright and cheery even though it was pouring down outside.

Belinda H, Front Office Manager at BEST WESTERN Sky Valley Inn, responded to this review
Dear Shawn N, Thank you for completing the survey regarding your recent stay at our property. We are glad to hear you enjoyed your stay with us, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 360-794-3111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Samantha L Hughes Front Desk Representative BEST WESTERN Sky Valley Inn

"Forgot about the train"

3
25/10/2016

The beds and pillows were very comfortable but the train blowing the horn while travelling through Monroe a few times during the night kept waking me up. We usually stay with friends away from the center of Monroe so I was shocked when I heard the train's blaring horn. The breakfast was not something I would order in a restaurant and I would send it back if it was served to me. The walls in our room were not thick enough to block the sound of the banging headboard from the room next door. The room and bathroom were clean and a good size. Having a refrigerator in the room was great.

Belinda H, Front Office Manager at BEST WESTERN Sky Valley Inn, responded to this review
Dear David L, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. As for the train, there is not much we as a hotel can do about that, but we sincerely apologize for any noise you may have heard from the room next to you. We have taken note of this situation and plan to look at room insulation for more privacy. We have also taken note of your breakfast experience and plan on improving our meals. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 360-794-3111. Sincerely, Samantha L Hughes Front Desk Representative BEST WESTERN Sky Valley Inn

"Nicest Best Western I've Stayed at"

5
19/10/2016

This hotel was simply fabulous! From the excellent service to the beautiful renovated rooms and everything in between. They have recently remodeled this hotel and it is so comfortable (the bed was better than mine at home) and it looks fantastic. The front desk staff was welcoming and well informed regarding the area. I would recommend this hotel to anyone who is looking for a home away from home, great customer service, great breakfast and beautiful accommodations. We have stayed in Best Western Plus hotels that are not even close to as nice as this one. We will definitely be back!

Belinda H, Front Office Manager at BEST WESTERN Sky Valley Inn, responded to this review
Dear Peggy, Thank you for completing the survey regarding your recent stay at our property. We are thrilled you enjoyed our hotel and all of our renovation work. Thank you for your nice comments about our front desk staff, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 360-794-3111. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Samantha L Hughes Front Desk Representative BEST WESTERN Sky Valley Inn

"Good Hotel, Noisy Area"

3
14/10/2016

The hotel is clean and comfortable but it is near a busy main road and a railway. We were kept awake by the sound of trains for much of the night. The breakfast was OK, but not that well prepared. Reception staff were helpful.

Belinda H, Front Office Manager at BEST WESTERN Sky Valley Inn, responded to this review
Dear Michael H, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. There is very little we are able to do about street noise and trains, as for the breakfast, we are taking the necessary steps to fix our preparation. We are glad to hear our front desk staff was helpful to you, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 360-794-3111. Sincerely, Samantha L Hughes Front Desk Representative BEST WESTERN Sky Valley Inn

"To see family in area"

3
01/10/2016

I stayed in the sky Valley Inn in Monroe ,Washington as some of my family was in the area to meet other family members a get together of sorts. The Inn was clean and had nice breakfast lots of fruit,hot cereal,cold cereal hot coffee,cocoa,juice make your own waffles there was eggs and think sausage as well,muffins and bread and bagels,Coffee and Milk. So that was good to start your day. Outside Pool area was very clean and enjoyable. There was computer area on first floor nice touch. Two tv in the front areas .There was also venting machines to get some water/soda or snacks. Ice machine. Think there was a small clothes washing machine area on first floor. I like that I was able to get the news papers Wall Street and local most days that I was there. Lots of places and things to see and do in and around Monroe and we tried about five restaurant during our stay and few fast foods and lots of coffeehouses and drive up so no matter what time you were out and about you could get a great coffee or go shopping lots of stores and small malls in area. Saw lumber store picked up some there. And found small place to send packages back home that were to large to take on plane out of state. Two days after got home the packages were here and in good order family painting and stuff got while shopping in Monroe and Gold Bar and Everett and Blaine Washington. We even had to go to hospital in Monroe while there and they gave us great service as family from in town and out town, glad to see that service In a small town. Didn't no we make a trip there but was glad so we didn't have to drive to Everett. That was a life saver. Room was clean when I got there . The only thing I didn't like was that the housekeeping service persons wouldn't get my door shut after cleaning,and few little things came up missing. Nothing I couldn't replace it's just the facts is all. Other then the little things all else was very enjoyable. I think our rooms should be kept locked when not getting service in rooms for cleaning or what ever. If I was ever to stay at this Best Western I won't have room service at all during my stay and then my stay might have been so much better. I like a very clean and friendly service inn while traveling. I must say your front Desk personal were outstanding in all they did for me and other guests I saw them interacting with during my stay at all times was welcoming from the booking to finding another best western to stay at for me during the rest of this trip. They gave me maps to the next Best Western with each turn and exit number that help me go up north before I left they even mapped each step and gave me their number so I could call ahead and book rest of my stay in Washington state plus my two other side trips. Very nice extra touch by FrontDesk personally.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for your valuable feedback and the kind words regarding my front desk staff. We want to make sure that all of our guests feel welcome and at home during their stay with us. I also appreciate you telling me about the open door and I have spoken to all my maintenance and housekeeping staff regarding that issue. I sincerely hope that the next time you are in the Monroe area that you will come back and see us again. We look forward to seeing you. Take care and thanks again.

"happy costomer"

5
30/09/2016

Nice hotel great staff. I always stay here when I come to town. you have many restaurants within walking distance and some great bars.They take really good care of you. During your stay try out Tuscanos Italian Kitchen great food

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you kindly for your valuable feedback. It is important in assisting us with making our guests stays the best that they can be. We hope to see you again the next time you are in the greater Seattle area.

"Casual fast paced traveler with good reviews"

4
26/09/2016

The overall experience yielded positive results, the breakfast items, quality and taste were really of superior presentation, taste and choice. Although I had some minor issues upon checking in at 2.38am and checking out the same day at 5.30pm I would not consider these small issues a problem for the regular traveler, my trip was in a hurry and unconventional in scheduled arrivals and departure times.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for your feedback as it is extremely important in helping us make all of our valued guests stays the very best it can be. We look forward to seeing you again the next time you are in the area. Take care and thanks again.

"Great Best Western"

5
20/09/2016

One of the better Best Western's I have stayed at in Washington Or Oregon. Staff was helpful, bed was great, nice room. Not sure of the level of noise normally because there were some very active people on my ceiling until late.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for your rave review regarding your recent stay at our property. We have been working extremely hard to make this hotel one that our valued guests like yourself will enjoy. I hope that you will come and see us again the next time you are in Monroe or the surrounding area. We appreciate your business and thank you again!

"Stayed for a race event"

4
19/09/2016

We were in Monroe attending an event that ended late and didn't want to drive the 2 hours home. This hotel was great for what we needed. Comfortable bed however it is near a train so did hear the train in the early morning. Breakfast was sufficient for our needs however the coffee was not great. I suggest making a coffee with the Kuerig in your room and take it down to have with your breakfast.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for your valued feedback. It is extremely important in order for me to make the changes that our guests are looking for. I have already arranged for a different coffee in the breakfast area, and am hopeful that it will have been replaced the next time you visit our hotel. I value your opinions so thank you again!

"clean and friendly"

5
07/09/2016

we were originally registered to stay at a different hotel, but the first room they gave us was smoky and the second had cockroaches, so we left and came to BW. Very friendly staff and clean rooms - thanks for being there.

"A solid 3-star Best Western in a convenient location."

3
02/09/2016

Fast check-in Well appointed rooms with mini-fridge and microwave. Ample parking. Good wi-fi Decent kick-start breakfast. Many fast food choices and retail within walking distance. A good value in Monroe.

"Moldy room"

2
02/09/2016

Pros: The bed was extremely comfortable, one of the best in a hotel in recent memory. A refrigerator was in the room, which I tend to use. The room's decor was pleasant, and it was big enough. The room had windows that opened, for fresh air. Cons: Mold and bleach smell pervaded. Since I had SPECIFICALLY asked that I be given a room distant from pollution, this was especially annoying. I aired it, in the cold, chlorine air (since it was directly above the pool). Perhaps the responsible party does not know that chlorine is a strong chemical, and mold and bleach are toxic too. There was no second chair, so sitting in bed was necessary - which is bad on a back. The bed had a polyester bedspread, rather than following the beneficial trend to natural fabrics. There was no grab bar in the bathroom, so stepping in and out of the tub was hazardous. The cost was the most expensive I have ever paid for a non-resort hotel room.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Hello, Thank you for your comments regarding your recent stay at our property, as a general manager I appreciate all feedback from our valued guests. Under cons I see that you believe that you detected a smell of mold in the room that you stayed in. Could you please give me your last name and check-out date so I can determine what room you stayed in while here? I always go to every room that we have comments on regarding issues that could be better or need to be fixed to ensure that the issues get taken care of immediately, however when the reviews are through third party websites such as Tripadvisor I cannot always see the guests info that would allow me to pull up their reservation in our system. My goal is to make our property the best and reviews like yours help me accomplish that, I just need to know who you are and what room you were in. Thank you and I appreciate your help in this matter.

"Over priced for area"

3
01/09/2016

Stayed to be safe from long drive home. No shuttle to fair. Price too high. Added tourism assessment fee to bill. WTH! I have stayed in more scenic hotels for less money. I only reason we stayed was to be safe on the road. Monroe does not have a lot to see or do in my book, but still has high price tag on there hotels. If they offered a shuttle to and from the fair would be great, but they don't. It's NOT SAFE to walk either. That town should be more fair goer friendly.

"A little more than expected."

4
06/08/2016

Was a very nice room and breakfast was great more than enough to eat and great variety. Only neg was that the refrigerator in the room was noisy. Left message in am and was assured that it would be fixed.

"Not a good expereince"

1
15/07/2016

Where should we start? Let's go with our check-in experience first. We arrived after the 3:00 PM check in time. We were told that they upgraded our room but it wasn't ready???? Came back an hour later and during the check-in, presented the clerk with BW $50 Travel Card we earned by staying two nights in BW hotels. The clerk didn't know what to do with it but said she would take care of it. We pointed out the display on their counter that described the Summer Promotion. We are not sure if she knew about it. The room. Some upgrade – long and narrow with a dark and dingy sitting area. I would hate to see what a regular room was like. Our reasons for choosing BW are the staff are very good, the place is attractive and their beds are usually comfortable. The bed was comfortable, so one star for that. The room was also adjacent to the pool so we had to endure screaming children. Eventually they left and we able to get a good night's sleep. Breakfast – what a joke that was. No breakfast room, just four tables in the corner of the lobby. Naturally all the tables were in use when we arrived, but a couple saw our dilemma and since they had finished their breakfast gave us their table. There were no spoons so I was wondering how I was going to eat my cereal – my wife tracked down a person who was able to find some spoons. Meanwhile others were showing up for breakfast and we felt we needed to eat fast so they could have their breakfast. The check-out. The clerk handed us our statement and it did not show that our $50 Travel Card had been credited. What followed was confusion – the morning people searched for the card but couldn't find it. They didn't know who was working the day before so didn't know who to call. Finally, they contacted their manager by phone. The manager wanted the number from the Travel Card but we no longer had the card. Fortunately, we had a second Travel Card and used that one. Now this BW has two of our cards and we see by our credit card statement that they used one of them. We had to contact Best Western to learn what card was used and if the other was still valid. The motel has never sent us an updated statement. Will we stay here again – not on your life!

"Nice but pricey"

4
11/07/2016

The hotel is very nice and comfortable. In room amenities are also better than average. The hotel has a pool and hot tub with convenient restrooms. Complimentary breakfast is good and extensive. No happy hour or cocktails are available.

"Average for Best Western"

3
09/07/2016

We routinely stay at Best Western properties because we can almost always depend upon them to be clean and pleasant. Sky Valley is no exception: clean, pleasant staff, good breakfast. Not one of Best Western's "premier" or "plus" properties, Sky Valley doesn't offer some of the amenities that we are used to in some of the higher-line properties. One amenity that we really missed was some way to lock up our valuables. While the in-room guest guide is at pains to remind guests NOT to leave valuables in the room, Sky Valley offers NO in-room safe NOR a safe deposit at the desk. Since locking our valuables in a car parked in a public parking lot all day was the only other choice we had to leave our important stuff in the room...but were very uncomfortable with that choice. That and the rather tight parking spaces (most were marked for "compact" but even those that we not so marked were tight for our Ford Explorer if parked next to another, moderate-sized vehicle).were our only complaints. Otherwise the stay was very pleasant: friendly and helpful staff, working wi-fi and TV, quiet a/c system, etc.

"Great Value / Great People"

5
30/06/2016

The Best Western in Monroe is a great value. It is currently being renovated, but they do a great job of making sure it doesn't inconvenience guests. The rooms are nice and the breakfast is enjoyable, but the best part of the hotel is the staff. They are all really friendly and helpful. I would definitely recommend this hotel.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for your kind words! Our goal is to provide you with the best guest experience possible and we look forward to having you back again the next time you are in the Monroe area.

"A hotel that really cares about its patrons"

5
27/06/2016

The hotel staff went above and beyond to provide us up top notch service. From ensuring we have a ride to a wedding we were attending to bringing up some ibuprofen in less than five minutes, they were ready to go and above beyond for us. We felt very greatly after our one-night stay and would recommend this hotel to anyone wanting to stay in Monroe or its neighboring cities. The location was very convenient - right along Highway 2 - and the room was clean and comfortable. We even had the opportunity to meet the owner and he was able to provide us with additional information on the hotel, which made the stay even more welcoming. We were not able to make it to the continental breakfast, but it looked very nice, so we were sad we missed out. Overall, we enjoyed our stay here! Thanks Best Western Sky Valley Inn!

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
I am very happy to hear that my staff provided exceptional customer service for you during your recent stay with us. We strive for excellence in taking care of all of our valued guests and I hope to see you back again in the near future. Thank you for taking the time to review us in tripadvisor we appreciate it!

"Nice Hotel"

4
24/06/2016

The staff at this hotel was very helpful and courteous. The rooms are clean and definitely worth the price. Beds were very comfortable! We stayed in a room with a whirlpool tub and the kids thought this was fantastic! Room was very clean and included a fairly large frig and a microwave. Everything we needed!

"I was robbed by a staff member in my room"

1
22/06/2016

I was robbed by a house keeper in Monroe Washington Best Western on Sat, June 4th 2016. Left my room in am and went to ball tournament for the day. House keeper cleaned and my new movado watch, necklace and ring was gone. No body had access to my room other than housekeeper. I was the only person in my room. I have called 6x's and I've asked to speak with general manager. Still no call back from general manager to even address this invasive situation. I'm have spoken with a manager who has told me he has personally asked general manager to call me back several times and was very apologetic. Still no call back. I'm going to take this situation right to the top. I was robbed by a staff member and I won't let this drop. No body had the right to take people's resonate items. I was a customer and paid to stay in your hotel chain.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Good day, As I stated to you via our telephone conversation my employees are not thieves and insinuating that they are is simply unacceptable. Number one you had kids in and out of your room the entire stay so if you are missing something you should start there, number two we are not responsible for items that guests leave in their rooms which is clearly stated on the registration card that you signed when you checked in. As I told you I stand by my employees and their trustworthiness 100%. A suggestion to you for your future travels is not to leave any precious valuables in the room because all hotels handle unwarranted accusations such as yours the same way.

"Good place to stay in Monroe, Washington"

5
20/06/2016

The hotel property & staff are first rate. the place is clean, you get wi fi, breakfast & a comfy room. Front desk folks are polite, friendly and knowledgeable about the area. I would for certain stay here again.

"Average, but high price for what you get"

3
04/06/2016

This is a decent hotel, but is overpriced for what you are getting. Found a large spider in my bathtub one morning. My room was supposed to get a suite and found out that that meant I got a jaccuzi tub, not a two bedroom room. Had no need for a jaccuzi tub and sure didn't need to pay more for a jaccuzi when what I had asked for was a two bed room to share with a friend for a convention. Breakfast seemed to be decent, but it was always on the verge of being gone before more was brought out. Walls are fairly thin and if you have a heavy snorer next door you might not get much sleep. I kept getting bumped off wifi, and some evenings I could not get on wifi. They need to beef up their wifi service.

"Start of FBR"

5
02/06/2016

Welcoming and friendly, everything was clean and well presented even while going through construction. Will stay again when need a place in Monroe. Have told friends who usually stay at the place across the street to stay here :)

"Housekeeping needs direction"

3
15/05/2016

I travel for work. I stay in many Best Western, Holiday Inn. In last 6 weeks, I have stayed in this hotel, 4 times. Each week, house keeping has been very lax. 1 time (no fresh sheets requested) bedding tossed up to cover pillows, towels placed on counter in bathroom. another time not house keeping provided. (at 12:00 noon) my husband asked when housekeeping would be provided, he was told house keeping gone for day)

"Decent place to stay, but housekeeping is awful"

3
25/04/2016

I've stayed here for two weeks at a time, the same time of the year, for the last three years on business. The front desk staff is friendly, the rooms are decent sized and well-situated, but the housekeeping has always been terrible. There are days they completely forget to do your room, other days they don't replace any towels, and they almost never vacuum. When I checked in, I moved a small chair away from the wall in order to plug in my computer, and the carpet under and behind the chair was literally WHITE from the dust. The same debris sat on the carpet for days at a time, indicating they don't vacuum for days at a time. Dead flies on the window sill. But, they do have a mini fridge, microwave and coffee maker (Keurig, no less!) in each room, which is the main reason I stay there every year. I just wish they could get their act together with their housekeeping!

"UNDER RENOVATION SO HARD TO GAUGE PROPERTY"

3
24/04/2016

We booked two rooms for one night and did not realize it was undergoing a major renovation. The rooms we were in appeared to be partly renovated, but I am not sure. The paint odor was very strong and annoying. The front desk staff were friendly, but appeared to be having problems with their computer systems. The building was clean and the beds were comfortable, with rather large rooms. I would not hesitate to stay here again after renovations were complete.

"Excellent services"

5
24/04/2016

I have a long stay(3 months).I have had a great stay at skycity hotel and definitely recommend anyone for affordable stay.Rooms are spacious. If we are talking about food, food are so yummy. Food are prepared like home. Restaurant staffs are also nice.

"Average hotel"

3
18/04/2016

We had a few issues with this hotel...some we reported some we did not. Be warned that there is a $20 per pet charge when staying here. We were not informed of this when we checked in. We have 3 small fur babies so that extra $60 was a shocker! Was told room was ready at check in but when we went to the room, it was clearly not done yet. Breakfast was ok but gal that was taking care of it did not stay on top of the food and everything was almost gone. Several people had to request certain things due to it being empty. I felt that the price was a bit too high for what we received. We have stayed here before and loved it so this time was a let down. Staff was friendly and hotel was clean.

"Mixed review"

3
14/04/2016

My husband and I stayed here with our 2 children for one night. Positives: Bed was very comfortable. Room was a nice size. Negatives: There was painters tape over both sprinkler heads but nothing had been painted. There was scotch tape holding on the wallpaper. The dishes that are provided in the room were still dirty from previous guests. 2 burnt out bulbs in bathroom. The breakfast was subpar. Eggs were floating in a milky liquid and the amount of rosemary used on the potatoes made them inedible. Overall, it is a decent hotel but they definitely need to speed up their remodeling process. The room rates should be lowered for the unremodeled rooms.

"Perfect location for restaurants and easy access."

4
13/04/2016

We enjoyed clean amenities of large king room and hotel. Good location for taking day trips of surrounding area and access to freeways. Walking distance to a variety of restaurants and banks with town offering good services. Bathroom shower/bath has no grab bars if this is necessary for you.

"Monroe Horse Show"

4
09/04/2016

The staff at the hotel were fantastic. My coffee pot was broken and they immediately had it replaced. The room was clean and the beds were very comfortable. The hotel is central to everything and easy to access. I enjoyed my stay and felt rested.

"Nice"

4
01/03/2016

The rooms are nice. Little Frig and microwave . The front desk staff are nice. The breakfast isn't the best. Not enough for the amount of people they have staying at any given time. The girl that does the food isn't very up on things. Just needs to step it it up some. Nice and close to everything in monroe. The entrance to the hotel isn't very easy to find. Just turn in at burgar king. The laundry has one washer and a drier. The washer is ok. But the drier doesn't dry very well so have lots of quarters. Lol

"Best in Area"

5
29/02/2016

Monroe, WA is known for its medium security prison and its fairgrounds. It is not a resort destination, but does put on many events at the fairgrounds. I go there once a year as a vendor at a toy train show. Before staying at this property, I tried the other two that seemed a cut above what could be found in the area. This is BY FAR the best property in town. Currently under renovation, the owners clearly want to upgrade to an even higher Best Western status. Lobby very attractive for the boonies, but who care about a lobby? The room I had, a king with Jacuzzi, was spacious and well appointed. The internet system was fast and much better than average...this is important to me. Bed was comfortable but wish had a choice of firm or soft pillows. Towels were excellent. Jacuzzi worked well and was a relief to tired feet after a long day standing on cement at the fairgrounds. Breakfast was complimentary and a step above what one would expect. Not up to Premier properties of BW, but getting very close and totally satisfactory. I had a few room issues, which the front desk clerk took care of immediately and with concern that there were problems. Reservation was handled by manager and went very very smoothly on arrival. Without hesitation I would recommend this property to anyone needing to stay in idyllic Monroe, WA.

"Monroe"

4
29/02/2016

The hotel was very nice and was undergoing renovations but you could not tell has every area was nice and clean with no signs of construction We were never inconvenienced The room was very clean and the bed was very comfortable. Some of the amenities were dated but we could see things were being updated There are many places to have lunch and dinner with in walking distance of the hotel which was nice. The staff were very good recommending places to go and eat. The breakfast was not as good as other Bestwestern's but they had limited space so they were doing the best they could. I would definitely stay on my next visit to Monroe.

"Spacious room, comfy beds, good lighting and great shower"

5
19/12/2015

Stayed in the third-floor suite with jacuzzi-tub in December 2015, two nights. Very spacious room, comfy beds, very good lighting in bathroom, adequate lighting in bedroom, excellent water pressure in shower. Pleasantly surprised; a great deal for the money. Staff was helpful and accommodating. A bit of traffic hum from Highway 2 but my brain quickly tuned it out; no problems sleeping. Convenient location; ate at Bela Balducci's a block away, excellent Greek/Mediterranean food including their delicious lemon chicken soup.

Lisa M, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Dear valued guest, Thank you so much for your feed back as it is extremely important to assisting us in continuing to make your stay with us a pleasant one. I hope that we will see you again in the near future. Take care and feel free to contact me if you have any further questions or comments. Best Regards, Lisa J Martin General Manager Best Western Sky Valley (360) 794-3111

"In a pinch otherwise no"

2
26/11/2015

Called and reserved a room a day early ahead of our original booking thru a rewards program. We returned late Thanksgiving evening to a locked out room and had to recheck in at the front desk. What a hassle. Our room was OK but needs an upgrade bad. The bathroom (room #202) had mold growing thru the wallpaper they painted. There was a dirty washcloth hanging on the shower rail. The water pressure is very poor. It sounds like a herd of elephants walking around above us both nights. I give it a 1 star because the king bed is very comfortable.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for taking the time to share your experience here with us. I am very sorry to hear you were not completely satisfied with your stay. We are nearing completion of a total renovation of our hotel. Our lobby and public areas were completed early in 2015 and all guest room updates will be complete in the next 60 days. Including carpet, wallpaper, and all furniture. We would be grateful for another opportunity to earn your business in the future! Thank you again for letting us know both what you liked and how we can improve.. it is greatly appreciated!

"Restful Space in Monroe, WA"

5
15/11/2015

Wonderful place located behind Burger King in Monroe, WA. It is nestled amongst fast food, restaurants, and shopping. There is a nice walking trail behind the Best Western. Perfect place to walk your four footed friend. Stay here when attending dog shows.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for the wonderful review! We are very happy to hear you enjoyed our hotel so much! We look forward to seeing you again on your next trip to Monroe!

"Nice suite and HUGE beds"

4
05/10/2015

Loved the sitting room upon entering the room and the HUGE beds. I believe there was a TV in the sitting room and another TV in the bedroom. Very comfortable room which included a sink, fridge, microwave. Breakfast was wonderful with lots of hot and cold choices. Beautiful lobby with comfortable couches and chairs and a business centre. Would stay here again.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for your kind words! we are thrilled to hear you enjoyed your stay with us! Thank you SO much for taking the time to share your experience with us and everyone else! We look forward to seeing you again the next time you travel to Monroe!

"Stayed September 26, 2015"

4
29/09/2015

Booked three rooms directly with the hotel for the three couples traveling together. Front desk clerk I spoke to was very easy to speak to and very friendly. When I told her we had three classic vehicles we would be parking in the lot, she offered to reserve spots right outside the front doors so the night clerk could keep an eye on them. The hotel was much better then the pictures shown on Trip Advisor. It had many updates done to it since those pictures were posted. Room was very big and clean. Lots of towels. All the normal amenities such as shampoo, lotion, hair dryer. Complimentary breakfast was okay. I have had better at other Best Western hotels. Close to many stores and restaurants. All-in-all, a great stay .

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for the fantastic review! I am very happy to hear our staff was so accommodating and that you enjoyed your visit here us! Thanks again for taking the time to share this us!

"Home away from home."

5
20/09/2015

Best place to stay in Monroe Washington. Close to where we worked. Friendly and courteous employees. Rooms top notch as well as the breakfast and selections. Our second year for staying during our work period for the fair.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you so much for staying with us again! We are pleased to hear you have enjoyed your time here with us! Thanks for taking the time to share your experience and we hope to see you again next year!

"Overnight for work - Very pleasant surprise"

4
08/09/2015

Had few problems with my Expedia reservation. I called to see if I could check in early and someone with a very similar name checked-in the day before. The desk clerk said come on in and gave me a better room! Great staff! Room is very clean and comfy and the WIFI screams at 56mbps down and 10 up. Connecting took several tries but eventually got it. Room has micro/fridge and LG HDTV. They don't block the ports so you can connect a phone/tablet etc. and stream movies on the big screen. Only issue is the AC unit which clunks and grids a little bit when the compressor kicks on. Active train line across the highway. Both sounds not really a big issue. Wasn't sure what to expect in a little town like Monroe, but was pleasantly surprised.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
We are thrilled to year you enjoyed our hotel! Thank you for taking the time to share your experience here with us! We hope to see you the next time you find yourself in Monroe! Thanks again!!

"Not so pet friendly"

3
25/08/2015

I was in the area for an AKC dog show. This hotel charges $20 per night per dog - non refundable. Considering my dogs are crated, behave extremely well, and spend less than 7 hours per night in the hotel; I felt this was an excessive pet fee charge. Additionally, the grounds surrounding the building itself were kept up; however, cross the parking lot and medians between the parking sections were filthy with trash, over grown and very unkempt. The hotel is older but the interior is clean. The beds are nice.

SkyValley, General Manager at BEST WESTERN Sky Valley Inn, responded to this review
Thank you for your review. While we are happy to welcome our furry friends of all breeds and sizes, we understand pet fees can be an unwanted added expense. This allows us to spend additional time cleaning those rooms thoroughly and preparing for the next guest who may be sensitive to pets. I am happy to hear you were satisfied with other aspects of your stay. Thanks again for taking the time to share your review of our hotel!