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Best Western Plus Hotel Concord Inn, Minocqua

4.5/5  - basé sur 355 notations.
320 Front Street, 54548, Minocqua, United States - Voir l'itinéraire

Découvrez la beauté et la tranquillité de Wisconsin Northwoods lors de votre séjour dans ce confortable hôtel de Minocqua qui surplombe le lac Minocqua et se trouve à portée d'opportunités de randonnée, de cyclisme, de ski et bien plus encore !Situé dans le centre-ville de Minocqua, sur la Highway 51 et en face du parc Torpy, le Best Western Plus Concord Inn vous permet de découvrir facilement tout ce que la région a à offrir. Passez votre été au lac Minocqua à faire du ski nautique, du canotage et à pêcher, ou profitez du parcours de golf, du cours de frisbee et de la tyrolienne. En hiver, faites de la motoneige, du ski nordique, des raquettes et du hockey d'antan. À deux pas de cet hôtel de Minocqua, le sentier de Bearskin State Trail, qui court le long de Bearskin Creek, offre de multiples opportunités pour la pêche, la randonnée et le vélo. (Ne manquez pas de vous renseigner auprès de notre aimable personnel à propos de la location d'équipements sportifs) ! Et pour un moment amusant en famille, visitez la réserve d'animaux de Wildwood, située à seulement 5 kilomètres. Cet hôtel de Minocqua est à quelques minutes à pied seulement de nombreux magasins du centre-ville, de bars et de restaurants. Les voyageurs d'affaires apprécient de pouvoir séjourner tout près des entreprises locales, dont la clinique de Marshfield, le centre médical Howard Young et plusieurs établissements immobiliers et bancaires. Le Best Western Plus Concord Inn est également parfait pour assister à l'un des nombreux événements annuels de la région, dont le Beef-A-Rama, le Tomahawk Fall Harley Ride, le Summer Thunder, le Cruiserfest et la fête du 4 juillet. Installez-vous comme à la maison dans cet hôtel Best Western du nord du Wisconsin, connu pour sa propreté et son personnel aimable et compétent. Les équipements et services de l'hôtel incluent un petit déjeuner chaud, complet et gratuit, ainsi qu'une piscine intérieure et un bain bouillonnant chauffés. Le Best Western Plus Concord Inn est également le seul hôtel en ville avec un salon - nos clients sont invités à se détendre à la fin d'une journée bien remplie au Revere's Lounge, qui propose des offres deux boissons pour le prix d'une aux clients de l'hôtel. Faites vos bagages et prenez la direction du nord pour votre séjour au Best Western Plus Concord Inn de Minocqua, Wisconsin. Réservez dès aujourd'hui et faites des économies !Passez un excellent séjour !

Best Western Plus

Hotel Concord Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 356 voyageurs
Note attribuée
Excellent
189
Très bon
117
Moyen
34
Médiocre
9
Horrible
7
CONSULTEZ LES AVIS POUR
En couple En couple
124
En famille En famille
105
Escapade entre amis Escapade entre amis
30
Professionnel Professionnel
66
Voyage solo Voyage solo
16
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"A very comfortable stay."

5
18/07/2018

Spent 2 nights here and already booked for next year. Great location, right across the street from public beach and a block from downtown shops. Breakfast had lots of variety. Used pool both days. My only suggestion would be to bring an extension cord/power strip if you have a lot of things to plug in.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Kay for your review. We really appreciate it. Once all of our rooms are remodeled they will have extra outlets for our guests to use. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you

"Lovely little hotel"

4
03/07/2018

If you are going to visit Minocqua Wi this is the place to stay. The Best Western Concord is on the island within walking Distance to ALL shops, bars, and restaraunts. This little hotel had one of the best complimentary breakfasts I've had. Large selection, all hot and delicious. The staff are all professional and friendly. Great little hotel.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you ClarkSch for your review. We are glad you enjoyed your stay with us and enjoyed your breakfast. We look forward to seeing you again. Thank you

"Comfortable Place In A Charming Town"

4
26/06/2018

This hotel gets extra points for being in such a beautiful little town. A large lake is right across the street from it. A well supplied beverage center was near the reception desk. Besides the usual coffee offerings, it had a large dispenser of cold water flavored with watermelon chunks. Very tasty. The room was nice, not fancy. It had the sink in the room instead of in the bathroom. We were able to cross a fairly busy street and have dinner at a very nice restaurant almost directly across the street. Breakfast was typical fare. They did have some good French Toast available. Would definitely stay there again.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Johnson747. We are glad you enjoyed your stay with us. We are remodeling our rooms once the summer is over. We hope you will come back and see us again sometime. Thank you again for your review.

"Clean and right downtown"

4
24/06/2018

Nice pool and hot tub, clean rooms, full bar, friendly staff and a GREAT complimentary breakfast! Location is perfect for walking around town and there is a beach and park across the street. Mattress was oddly lumpy and uncomfortable.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Bigsei for your review. We are glad you enjoyed your stay with us. I am sorry about the mattress. I will look into that. We hope you come back and see us again soon. Thank you Becky

"VERY Nice Place"

5
08/06/2018

We stayed at this property for 3 nights and was pleasantly surprised. The staff was very friendly and helpful. Our room was nice sized, the AC worked perfectly, and the room was very clean. The bed was comfy and the pillows were good. Breakfast was the pretty standard fare of what you see in "free breakfasts" these days, but we did notice (and taste!) that the eggs were fresh hand made! I was quite surprised! Overall, I was pleased with this hotel and will stay here again.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Jim for your review. We are glad you enjoyed your stay with us. We are glad you enjoyed our breakfast and look forward to seeing you again soon. Thank you again.

"No elevator to the second floor"

3
02/04/2018

Room clean, staff friendly, limited breakfast choices, area very small and cramped. plan to have breakfast elsewhere. Several eating places across the street or next block. Main complaint - no advance notice that there is NO elevator to the second floor

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Michael H for your review. We are sorry you didn't enjoy your stay with us. We do have an elevator in our hotel for guest that goes to all 3 floors. It is located across from the business center and next to the breakfast room. I am not sure what you were looking for in the continental breakfast but we offer scramble eggs/bacon/sausage/ hash browns/biscuits and gravy/4 kinds of cereal /fresh oatmeal/ 3 kinds of breads/Kringle/blueberry and reg. bagels/English muffins/ donuts/omelets/burritos/cheese blintz and so much more. If I can be of further assistance to you please feel free to give me a call at 715-356-1800. Thank you Becky Dudek GM Best Western Plus Concord Inn Minocqua, Wisconsin

"Furnishing seemed to have been updated"

4
18/01/2018

I stayed at Best Western many times on ski trips over the years. This year it appeared the furnishing has been updated. It felt much cleaner than before. The front desk staff are very friendly and they also now added some nice touch in the lobby such as free coffee, tea, flavored water, and sometimes even cookies - a pleasant surprise.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Reviewer2011 for your review. We are glad you enjoyed your stay with us and look forward to seeing you again. We are glad you enjoyed the new 24Hr coffee station. Thank you Becky Dudek GM

"Comfy Spot for the Weary Traveler"

5
17/01/2018

My kids and I had an "unplanned" stay in Minocqua and, based on the advice of a local, stayed here for the evening. We were glad we did. Since our stay in town was due to some car trouble, the front desk even reduced our rate, which was a nice touch that we certainly appreciated. The hotel features a pool and large hot tub, which my kids assured me was "great". While not "special", our room was clean, tidy and fine for three people. The pillows were quite nice. The free, hot continental breakfast was quite good and featured everything from fresh fruit to make-them-yourself Belgian waffles.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Jessengee, for your review. We are glad we could make your stay a good one after your car trouble. Happy to hear the kids enjoyed the pool and that you like our breakfast. Thank you again. We hope you come back and see us again sometime. Becky Dudek GM

"Good value, excellent location"

4
03/01/2018

The Concord Inn provides good value in an excellent location, walking distance to restaurants, bars and shops in Minocqua. It's nice to have a bar/lounge in the hotel as well. The staff are all friendly and helpful.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you 723lisel for your review. Glad you enjoyed your stay with us. We are updating our rooms this year. We hope you will come back and see us again. Thank you Becky D GM

"snowmobiler"

5
02/01/2018

excellent place to stay if your snowmobiling. park your sled adjacent to the hotel entrance. walking distance to night life and hotel has nice bar/lounge,hot tub- pool, and a well stocked hot breakfast which makes the stay an exceptional value.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Mark for your review. We are glad you enjoyed your snowmobiling trip with us. Glad you had the chance to relax in our Revere's Lounge. We look forward to seeing you again. Thank you Becky D. GM

"Business stay"

5
01/01/2018

Stayed last minute due to business. Staff accommodated us with late check in and were friendly. Breakfast was included and was good. Nice lobby, bar area and clean, comfortable room. I didn't use the pool area but it looked recent

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Mike for your review. We are glad you enjoyed your stay with us. The lounge lets you relax after a long day of working/driving. We are glad you enjoyed breakfast. We look forward to seeing you again. Thank you Becky D GM

"Nice and convienent to downtown!"

5
11/12/2017

Came in with a large group for a work Xmas party. Check in was great. Rooms were nice and clean beds comfortable. Didn't hear any outer noise during the night. We all enjoyed the onsite lounge and the friendliness of staff and bartender Lisa. Pool looked nice hot tub was steaming (although we didn't use it) I would recommend and stay here again. Great downtown location.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you CDSKIDZ for your review. We are glad you enjoyed your stay with us and hope you come back and see us again soon. Hope you have a good holiday and thank you for staying with us. I will let my staff know they are doing a good job. Thank you Becky Dudek GM

"Would stay here again"

4
30/11/2017

Minocqua is a resort area with many lakes. We were given a room with a lake view, which we very much appreciated. The room was clean and quiet, linens crisp, choice of pillows. Staff helpful and friendly. Would gladly stay here again.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Peggy for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you Becky Dudek GM

"Great Value"

5
18/11/2017

Staff friendly and very helpful. Room was clean and quiet. Breakfast was great! Very good value. Staff went out of their way to make stay pleasant. Location is within walking distance to Downtown Minocqua and Minocqua Brewing Comany.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you x5277fxkimd for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Glad you like our new breakfast. Thank you again Becky Dudek GM

"Up Nort"

5
13/11/2017

Got a room with a view of Lake Minocqua. Great location, close to a good brew pub restaurant. Breakfast was the typical type of breakfast with no extra charge. Nothing in life is free. Pool and spa area looked great but we did not have time to use that. Nice cozy fireplace in the lounge and bar area. Yes, I would stay here any time of year.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Up Nort, for your review. We are glad you enjoyed your stay with us. We hope to see you again soon and that you get a chance to enjoy our pool and spa. Thank you again Becky Dudek GM

"Illegal entry of room!"

2
07/11/2017

My mother and I stayed at this hotel for 2 nights in October. During that stay someone entered our room while we were away shopping even though the "do not disturb' sign was out! You could tell that things were moved around and the tv channel had been changed. When I complained to the front desk person about the incident the gal was rude and said that it must have been a mistake by their staff. Mistake??? You don't enter someone's room when the DND sign is out by mistake! I wouldn't recommend staying at this hotel.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Susan for your review. It was an mistake on the housekeeper part who is no longer with us. She was new and still getting training. I will be given you a call today about this. I will also talk to my front desk on how to be more understanding and how important it is for our guest to be happy. We hope that you would give us another chance. Thank you Becky Dudek GM

"Nice room, great breakfast "

5
22/10/2017

A little bit older hotel, but with upgrades. The rooms were clean and the beds were comfortable. Breakfast was very good with a decent selection of foods. Don't forget to take a peek in the refrigerator below the counter for some speciality items like crepes or omelets. In the warmers, they had scrambled eggs along with sausage or bacon. In the bakery area they even had Kringle (Danish pastry...out of Racine Wisconsin). Other items included were hard boiled eggs, cereal, bagels, toast, English muffins, waffles, coffee, juice, etc. Friendly staff that you can tell take pride in their jobs. Nice location near the beach and the shops in downtown Minocqua. Also, if you have an electric car, you can use the regular 120volt plug ins (that they have for engine block heaters) out in the front parking lot and on the right side of the hotel when looking at the front (you can park in one of the three spots behind the hotel). Thanks for reading my review!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you mi_sapphire for your review. We are glad you enjoyed your stay with us and enjoyed our breakfast. We look forward to seeing you again sometime. Thank you Becky Dudek GM

"Nice Place to Stay"

5
18/10/2017

The hotel was a little pricey but worth it - the check in gal Jenny was wonderful - she helped with booking the next hotel room at a BW which was of great help and comfort of mind to know. She also turned me on to the rewards program with BW which I did not have a clue on - but with her help it is a great rewards program. The hotel was clean and the wifi worked great. Hopefully will be back again soon! An outside designated place for smokers would be great...something enclosed for inclement weather.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Tracy for your review. We are glad you enjoyed your stay with us. I am glad they were able to assist you with your reservation to another hotel. We look forward to seeing you again soon. Thank you again

"Enjoyable stay"

5
17/10/2017

The Motel was everything it claimed to be. Very well kept and quiet. The staff was always willing to help in anyway. Parking area secure and clean. When they say coffee 24 hours they mean it. The Breakfast was out stand and the meal area very clean.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Robert S for your review. We are glad you enjoyed your stay with us and enjoyed your breakfast. Glad you enjoyed our 24 hour coffee station. We look forward to seeing you again soon. Thank you Becky Dudek GM

"A wonderful location with a beautiful view"

4
16/10/2017

This is a great place to stay. You are right there by the water and the downtown area and the restaurants. The room was very nice and clean. I would definitely recommend staying here and if I am going to be near there again, I will stay there any time.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you LongabergertLady, for your review. Your opinion matters and we are glad you enjoyed your stay with us. We look forward to seeing you again the next time your in town. Thank you Becky Dudek GM

"Great Location"

3
10/10/2017

The Best Western has a great location. It is located within walking distance to downtown and restaurants. The rooms are dated considering the price paid. It is pet friendly which is nice. The staff was friendly.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Donna for your review. We are glad you enjoyed your stay with us and look forward to seeing you again. We will be updating our rooms soon. Thank you for letting me know. Thank you Becky Dudek

"Stopover"

5
07/10/2017

Was on way to meeting early Monday in area. Needed a good place to stop, was not disappointed. Only drawback was not having a onsite fitness room, breakfast was good and well prepared and presented. On site bar (lounge) was not a priority for me,but I suppose the clientele in the area needs it.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you 815duaneh for your review. We are glad you enjoyed your stay with us. We do offer free passes to all of our guest's to Tone Zone fitness center and we also have a gym in a bag for our guest's. We look forward to seeing you again. Thank you

"Nice Hotel, Good Service"

4
06/10/2017

Hotel was clean, comfortable. Located in a picturesque spot on Lake Minocqua, very near the Minocqua downtown area.. Staff very friendly and helpful. Breakfast was good and included a variety of hot and cold items. Room was nice size, quiet and the bed comfortable. Enjoyed our stay and would definitely recommend this hotel.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Calvinpete for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon.

"Average Quality Hotel"

3
29/09/2017

Little to fault, an average mid market hotel. Friendly staff, room OK & breakfast included - pretty standard. Easy to find on the main highway through town. Lighting in the room could have been better.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Peter for your review. We will be doing upgrading in our rooms soon. Thank you for letting me know. We hope you will come try us again sometime. Thank you again

"Perfect Location - Old facility"

3
16/09/2017

Hotel is in the heart of downtown and within walking distance to shops and restaurants. This hotel is older, but in ok condition - not great, and could use updates. Breakfast was ok as well. The price is high for off-peak, and for the condition of the building. However, we stayed for the convenience of having everything close. Good walking/bike trail very close by, brew pub across the street and lots of window shopping within walking distance.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you 641darah for your review. We are glad you enjoyed your stay with us. We will be doing upgrades to our rooms within the next year. We hope you come back and see us again. Thank you Becky Dudek GM

"good place to stay"

5
15/09/2017

hotel is easy to find great location, easy walk to many places to eat and shop beautiful view of the water, and we could open the window and get a nice breeze while sleeping friendly staff and a great breakfast nice bar with TV so we could watch the game

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Nancy for your review. We are glad you enjoyed your stay with us and look forward to seeing you again. Thank you Becky Dudek GM

"BW Plus Concord Inn-Minocqua, WI"

3
14/09/2017

Our stay as a whole was OK but the remote on the TV did not work properly, the outlets in the motel room were loose and sloppy. The staff was not too friendly. The breakfast was the best part of our stay. It was a tourist town so the price was high. We felt that we did not get our money's worth.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Dear Linda, I am sorry you did not enjoy your stay. I am sorry you felt my staff was unfriendly. I will let my maintenance person know to check the outlets in the room you stayed. Thank you for letting me know about your experience. Becky D. GM

"Great Location!"

4
12/09/2017

Hotel was in a great location. We were able to walk everywhere on the island. Hotel was somewhat dated, but great staff made it very accommodating for us. We would definitely stay here again and would recommend this to anyone wanting to enjoy all of the shops and establishments on the island!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Monty for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. We will be doing some updating of our rooms next year. Thank you Becky D GM

"Superlative stay"

5
12/09/2017

We were with a group of ten, we stayed two nights on September 9th and 10th, 2017. From the time we walked in, to the moment we left, our stay was awesome. The staff, including the bartender, were so friendly and accommodating! I don't want to forget to mention the chef! The continental breakfast was really great! He made cheese blintzes, omelets and burritos as well as the regular breakfast foods! Thank you so much, all of you, for making our stay that much better! The infused water in the lobby, we also loved! The rooms were clean, very cozy and comfortable, bedding and pillows were nice!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Dixie for your review. We are glad all of you enjoyed your stay with us. Mat our breakfast person is new and brought some great ideas for our breakfast, The blintzers are new and that was the first time we tried them. Thank you for letting me know you liked them. I will surely let my staff know they are doing a good job. We look forward to seeing you again soon. Thank you Becky D. GM

"Vacation to Minocqua WI"

4
11/09/2017

Wonderful hotel and a great town. Breakfast was well prepared. Room was spotless. The location was unbeatable too. Everything in Minocqua was very reachable. My wife and I can not wait to return to Wisconsin and book again at the Best Western.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Ken M for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you Becky Dudek GM

"NIce hotel in Northern WI"

4
10/09/2017

We requested and stayed in a handicapped accessible room in Minoqua, WI. It was nicely located and clean, with a nicely sized bathroom which was handicapped accessible. We were meeting friends and were able to enjoy the outdoor picnic area with all. The bartender and all housekeeping staff were very nice. The fee for a dog was quite reasonable.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Jan for your review. We are glad you enjoyed your stay with us and had the chance to enjoy our outside patio and bar. We look forward to seeing you again soon. Thank you Becky Dudek GM

"Slept Like a Baby"

4
07/09/2017

The bed was extremely comfortable and had extra pillows. The lobby was inviting and had a cozy computer area. The check-in staff were very friendly and gave us ideas on where to eat dinner. It was also in walking distance of downtown shops.

"Perfect hotel in Minocqua, WI."

4
23/08/2017

Across the street from Torpy Park with a nice beach & playground. Very close to gift shops. A lot of great restaurants along Lake Minocqua! Pet-friendly hotel but can't leave pet alone in room. Breakfast is included & includes eggs, hash browns, sausages & waffles

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Phantoms for your review. We are glad you enjoyed your stay with us. We are glad you had the chance to enjoy the local restaurants and beautiful Torpy Park. We hope you come see us again soon. Thank you again for your review.

"not an enjoyable stay"

1
22/08/2017

the room was nice and clean. Breakfast has a lot to be desired. Oatmeal was totally disgusting. i was told by a worker that it is saved from day to day. (Gross). The woman who was on 3 to 11 was totally drunk at 5 am sitting out front. there was never any cream at coffee station let alone coffee. Thank you. we stayed in 303 fri the 18th through sunday the 20th. I was mad cause of the no cancellation policy and that my money was taken a month in advance. sincerly, Elizabeth Nelson

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Lena for your review. I am sorry you did not like breakfast with us. Oatmeal is tossed every other day. There are other choices for breakfast scrambled eggs, waffles, sausage, bacon, biscuits and gravy fresh fruit. There is always fresh coffee in the breakfast room and in the lobby area. They were probably making fresh coffee. The lady on 3-11 was not on duty when you seen her and I have taken care of that issues. I do appreciate you letting me know your concerns. Thank you again for your review.

"NIce Place to Stay in North Woods"

4
22/08/2017

The Best Western Plus Concord is a 3 story hotel with elevator in downtown Minocqua right across from Torpy Park. They have nice sized rooms with a table & 2 sitting chairs. The room had a 40-50" flat screen tv with many HD channels. It had a small refrigerator & microwave. There were complimentary, free water bottles in the room. Breakfast was good-waffles, eggs, bacon, sausages, cereal, coffee & juice. There was no workout room but a full bar with cheap drinks. $4 martini's & cosmopolitans on Thursday $6 on Friday & Saturday. Wi-Fi worked well in the room. I was pleased with our stay and would stay here again.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Chibearbob for your review. We are glad you enjoyed staying with us and that you enjoyed all are amenities. We do offer free Tone zone passes and we do have a fitness in a bag for when guest want to just do a small workout. We hope to see you again soon. Thank you

"Bad smell in room along with bad attitude from one of the front desk clerks."

2
16/08/2017

Overall...not good. The room I was I. Had a bad smell. It was humid. Lights didn't always work. It could have used cell phone chargers on the nightstand.the outside appeared to be in good shape, but the interior needed some updating.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Becky D, General Manager at Best Western Plus Concord Inn, responded to this review Thank you for your review. I did have our maintenance person see what the odor in your room was. There was water sitting in the A/C base from all the rain. I do apologize. We will be upgrading are rooms in the near future and adding more outlets for phone. Again we are sorry you didn't enjoy your stay with us. Thank you

"Great place to stay"

5
13/08/2017

Great location if you are staying in Minocqua area. We could walk to dinner, shopping, the waterfront. We were on motorcycles and this location gave us lots of choices for a nice ride as well as be close to other activities and amenities. The staff at the hotel were friendly, courteous and provided great service. We would gladly stay here again. Our only alert is to not park under the trees (we were there in early August) as our bikes and surrounding cars, also under the trees, were covered in tree sap. A good bike wash solved the issue however. Thank you for a great stay!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Michele for your review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon. Thank you again for your review.

"Great Place to Stay"

5
12/08/2017

After many years of staying at a different hotel, we changed to this one and am SO GLAD we did!!!! The rooms were clean. The staff were friendly and helpful. Complimentary bottled water was provided each day. LOVED the fact they let you know that the remote had been cleaned. :) Breakfast hot options changed daily. They had both gluten-free and dairy intolerant options for guests. :) Location is fabulous!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Ruth for your review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon. Thank you again for your review.

"Great Hotel And Great Location"

5
05/08/2017

I visited the Best Western Plus Concord Inn in Minocqua in the beginning of August of 2017. I have been to this hotel before and their service has always been great, so I decided to come to this specific hotel again. Check-in was fast! I walked in and within minutes was already in my room getting ready for vacation. I used the hotel elevator which is very clean and pretty fast compared to other hotel elevators. Staff members are great! The housekeepers do a great job ensuring a nice stay for all guests at this Best Western Hotel. Beds are clean, bathrooms are clean, and they give you complimentary water along with a lot of coffee. The people behind the desk have great personalities and are always ready to help you. Pools are pretty clean. The hot tub was a little dirty when I went in the pool area, but the hot tub was cleaned without me asking by the end of the night. The pool is clean and large. Currently, there is only one snack machine in the hotel. I would recommend two snack machines for a hotel this size, but it is still nice that this hotel offers snacks. There are a lot of ice machines placed around the hotel, which is convenient for everybody. WiFi is fast most of the day, although during the night, it can get a little slow probably due to the amount of people using the free hotel WiFi. There are a lot of parking spaces around the Best Western Plus Concord Inn making it easy to find a spot close to the hotel entrance. I would recommend a fitness center. It would be nice to have a fitness center, but there are a lot of activities around the hotel, so I am not deducting a point for this. The location is also excellent, as you can walk to the stores and restaurants of Minocqua. After a short walk, you can also access stores in the Woodruff area. In the lobby, the desk agents have an area for complimentary cookies and a 24 hour coffee stand, which is also really nice. Lastly, the breakfast is great with a lot of options inlcuding scrambled eggs, bacon, sausage, cereal, bagels, omlets, waffles, juice, and coffee. Overall, I would recommend this hotel because of its great location, friendly staff members, and excellent cleanliness.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Colton West for your review. We are glad you had the chance to enjoy all the amities our hotel offers. We do offer free passes to Tone Zone and we also have a gym in a bag which are located at the front desk. We look forward to seeing you again. Thank you again for your review.

"Girls' weekend"

4
31/07/2017

The hotel is very centrally located; an easy walk to town with shopping and restaurants and the beach and playground were literally across the road. The staff was very helpful. The lobby and lounge area were great. Would not hesitate to stay here again. Perfect

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Gloria for your review. We are glad you girls had a great weekend and had the chance to shop downtown. We look forward to seeing you girls again Thank you

"One of Minocqua's Best Options"

4
31/07/2017

Always comfortable accommodations at this property! Breakfast is a welcome addition to the stay! Complimentary copy of the local paper, Lakeland Times is a nice perk to find out what is happening in the area. Proximity (walking distance) to the downtown shopping area, restaurants and Torpy Park right across the street make this a desired location for staying in the Minocqua area.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Dianelg2017 for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you

"Nice Northwoods motel"

4
22/07/2017

I stayed 2 nights at this motel during a sales retreat. The rate was incredibly reasonable and bedroom was clean and comfortable. The staff was also nice and helpful. You are literally across the road from a lakeside park and close to trailhead for gorgeous state trail A special shoutout to their awesome hot tub! It was perfect for my many long hikes in the area. The jets are especially strong and great for us folks with arthritis

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Rick for your review. We are glad you had the chance to enjoy the state trail and Torpy Park across the street. We look forward to seeing you again. I will surly let our staff know what a great job they are doing. Thank you

"Perfect location"

4
21/07/2017

Nice hotel in a perfect location to see the lake and walk around to shops, restaurants, and pubs. Room was clean, beds were comfortable, breakfast decent. Price was high for the type of hotel, although comparable with others in the area.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you MarcoMo for your wonderful review. We are glad you enjoyed your stay with us and hope you come see us again soon. Thank you

"Excellent up nort hotel with nice breakfast"

5
21/07/2017

Perfect location for up nort vacation. A park, public beach and brewery are across the street, Thirsty Whale pub and water ski show and shopping just a few blocks away. The hotel is excellent with plenty of amenities not found at others in the area. Rooms are well kept and very clean and the breakfast is awesome. I particularly like the waffle maker adding in chocolate chips and topping with strawberry syrup and whipped cream. Eggs, bacon/sausage, oatmeal.... much more than other places in the area. During the day they have fresh brewed flavored ice water and cookies.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Larry for your wonderful review. We are glad you enjoyed your stay with us and hope you come see us again soon. Thank you again

"Sooooo clean"

5
20/07/2017

Rooms were very clean. Great hotel with numerous bar and restaurants within walking distance. The staff were very friendly and personable, and I've already booked my second stay with them. Great location for the cost and would definitely recommend them.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you ericw1735ox for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. Thank you again Becky Dudek GM

"a bit underwhelming"

3
14/07/2017

Well, I was informed at the desk that when booking a hotel i am supposed to call the hotel to validate the booking. What kind of stuff is that. I booked a room with a "partial lake view" I got a room that the view was the entrance roof and the Hotel has it rated a a POOR view. The place was packed, and nothing was done to help me financially or points wise. I will be contacting Best Western corporate. The room was very clean and refreshing, except for the Roof view.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you for your review. We are sorry that the room that was book was not a partial view. We would of gladly moved you if there would of been availability. Again I am sorry about your view. Thank you Becky Dudek GM

"Great place to enjoy your family"

5
11/07/2017

Staff went above and beyond to make the wedding and reunion weekend go so smooth with no worries! Very friendly staff , the entire staff from morning until late night were fantastic! Breakfast was phenomenal!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank youT7200BVamym for your review. We are glad we were able to assist in making your wedding day worry free. We hope you come and see us again. Thank you Becky

"Best location in Town"

5
04/07/2017

By far best location in Minocqua seconds from everything. Rates are good and staff is extremely accommodating. Rooms could use an update but it's the Northwoods so it's perfect. Breakfast included and there's a little bar in hotel. Indoor pool and huge hot tub.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Beth for your review. We are glad you enjoyed your stay with us and look forward to seeing you again soon. We are working on updating. Thank you

"Enjoyed our stay"

5
27/06/2017

Had a good experience at this hotel. Really glad that they have a bar in the building. It was nice to have a nightcap without worrying about driving. We were even offered free pizza in the bar. Staff was friendly.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Canyongirl66 for your review. We are glad you enjoyed your stay with us and hope to see you again soon. Thank you

"Confined & Crowded"

3
23/06/2017

Doors are close together and always had people hanging out in front of them. Probably because the front desk was so close. It made it difficult to enter with bags. Also staff was not friendly. It was 9:30 and checkout was 11; heard staff make comment 'They are still in there?!' Breakfast and room both good though. Parking is tight and front road is dangerous.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Sal B for your review. We are sorry about that you heard our staff. It may of been my head housekeeper letting the housekeeping staff member that you have not check out yet. Sometime when we get express check outs some of our new staff get confused on who has really checked out and who is still here. I will speak to them about this to be a little more quieter. Again I am sorry for the inconvenience this has cause and hope you will give us another chance. Thank you Becky Dudek GM

"Very good stay"

5
17/06/2017

Stayed during a storm, Staff did a excellent job on watching weather, lit candles and gave us flashlights to use. Very caring staff. Lots of choices for breakfast. 24hr coffee station and flavored water loved it.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Becky for your review. We are glad you enjoyed your stay with us and enjoyed your breakfast and our new 24 hr. coffee station. Thank you again

"Great experience!"

5
13/06/2017

This hotel was very convenient to the park across the street, downtown, and restaurants. The pillowtop mattress on the bed was to die for! I've never woken up without something going numb or hurting in a long time but I felt great! Everyone was very friendly and professional. Did I say I loved the bed!

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you ShirlsPellLake_WI for your review. We are glad you had a great night's rest and that you loved our pillowtops . We look forward to seeing you again soon. Thank you

"Great stay!"

4
09/06/2017

Visited here in January with a group on a XC ski trip. Hotel and rooms were clean, beds comfy, good continental breakfast even included eggs. Room included a small refrigerator and coffee maker. Open location of bathroom sink and mirror was slightly awkward for a non-couple sharing the room. Service was good. Nice swimming pool. Medium size breakfast/meeting room worked great for our wine and cheese party. Everything was satisfactory for this type of small lodging in Wisconsin.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Sand_LeaH for your review. We are glad you enjoyed your stay with us. We always enjoy our ski groups and look forward to seeing everyone. We look forward to seeing you again soon. Thank you again

"Anniversary stay"

4
16/05/2017

Stayed at this location for the weekend for our anniversary and were very happy. We stayed in a whirlpool room and the best part about this hotel is the location. Walking distance to bars, restaurants and the distillery. Across the street from Torpy park.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Keith S for your review. We are glad you enjoyed your stay with us and had a good Anniversary. We look forward to seeing you again. Thank you Becky Dudek GM

"Great Location and stay"

5
17/04/2017

Stayed here for a night. Location is superb and really puts you in walking distance of anything in downtown Minocqua. Rooms were clean, beds were comfortable and the breakfast was delicious as well. Waffles, cereal, fruit, yogurt, bacon, sausage and much more. Would definitely stay again.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Smacks262 for your review. We are glad you enjoyed your stay with us. We just started the bacon along with omelet's We will be alternating bacon and sausage and omelets and buretos. We look forward to seeing you again. Thank you again. Becky

"Not for family"

1
11/04/2017

Rooms were ok appeared clean however the bar next to the pool and kids game room is loud noisy and our kids had to listen to loud drunks using obscenities and talking about the male and female anatomy. Was very shocked to say the least! Lady bartender did not appear to care about the language being used and even laughed along with the patrons. Lady at the front counter was also sitting in the bar which is very unprofessional and tacky. I would not bring a family to this place.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Dear Traveleroftaste2017, I am truly sorry for the language that was used while you stayed with us. I will speak to our bartender and front desk staff about this. I really hope you will give us another chance. Again I am truly sorry.

"Good hotel in the middle of the great north."

4
29/03/2017

In an area full of lakes and a huge summer population you can enjoy a clean friendly hotel without staying in a lakeside motel. Nice bar on premises, but no restaurant. The bar food is very limited in selection and quality.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Mike S for your review. We are glad you enjoyed your stay with us. We hope you come back and see us again soon.

"High price for crummy room"

2
20/02/2017

Room was not clean. Hot tub was disgusting. Bed was very uncomfortable. I may avoid best westerns after this stay. I was very disappointed with 95% of my stay at the best western concord in minocqua Wisconsin.

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Kyle for your review. We are sorry about the issue you had with the whirlpool and I appreciate that you let me know. I will address this issue with our staff. Thank you

"Hotel"

5
02/02/2017

This is there a really nice hotel located in downtown Minocqua. Very clean place and professional staff. Comfortable and clean rooms. Beds are newly updated and comfortable as well. The continental breakfast the offer is above average for hotels. The lounge is very relaxing and serves very good drinks. I would recommend this to anyone that is visiting the Minocqua area. I travel a lot and stay on a lot of hotels. So I would rate this in the top 9 or 10 of hotels I've stayed in

Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Anthony T for your review. We are glad you enjoyed your stay with us and look forward to seeing you again. I will let our staff know to keep up the good work. Thank you again

"Ice Cold Beer Fest"

5
28/01/2017

Nice place to stay close to the event and brewery. Walking distance to all the fun. Little older of a place but very well kept up. Freind you staff. Has a nice bar on site. Very friendly bar tender. We stay here all the time. Minocqua brewing Company is across the street. Great beer and Food.

Becky D, General Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you RCHamm for your review. We are glad you enjoyed staying with us and enjoyed the Minocqua Brewing Company's Ice Cold Beer fest. We are glad to know you also had the chance to enjoy our Revere's Lounge. I will let our staff know what a great job they are doing. We look forward to your next stay with us. Thank you again.

"Customer Service was Awful"

3
19/10/2016

It is a nice enough motel, but there was absolutely no customer service. Our keys didn't work from the time we arrived. They didn't care. I had to go back three times and only one out of three keys worked. She didn't care and she didn't apologize. Then we were put right across the hall from the ice machine and the vending machines. So there were people in there at all hours of the night. Not a great experience at all. At least the shopping was great.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you LongabergerLady for your review. I am sorry about your keys not working and will speak with the staff on how to handle the situation better. Again I am sorry for the I inconvenience this has caused. Thank you for letting me know.

"Best Hotel in Minocqua, WI"

5
16/10/2016

excellent very clean and updated hotel. Will Definitely stay there again. Pool and hot tub were clean, breakfast was very good with hot items on menu. Free Wifi, nice updated decor and atmosphere. Close to downtwon Minocqua and restaurants. In hotel lounge was nice. All staff friendly and very helpful.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you April W for your review. We are glad you enjoyed your stay with us and that you will come back and see us again. We will be doing more updates with our hotel in over the next 3 years. Thank you again

"Nice hotel"

4
10/10/2016

My husband and I, along with another couple, stayed here two nights. The women at the desk were very pleasant. Kathy in the breakfast area was very helpful. Nice and close for walking to the downtown area for a bit of shopping. We enjoy the bar on premises, as we come back after dinner out. We have our after dinner drinks there. John was our friendly bartender. I always take a drop cord, with a three outlet plug, so I can plug in my devices. I am hoping when they upgrade, they will add outlets at the bedside stands. See you next year!

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Paradise71lodi for your wonderful review. We are glad you had the chance to enjoy Revere's Lounge with John. I will let Kathy know what a great job she is doing. Thank you for letting us know about the outlets in the rooms. We will do our best to add more. We look forward to seeing your next year. Thank you Becky

"Do not recommend the hot tub suite"

2
04/10/2016

This hotel is average to poor on the whole. Do not pay extra for the hot tub suite unless you want to bathe in brown sludge! The breakfast was not very good, the service was poor, the room was not very clean, and the pool did have a bathroom (meaning that if you are using the pool you have to go back to your room to use the bathroom). However, the location was very good and within walking distance to most things in Minocqua, the bed was comfortable, and there was a cute outdoor seating area around back.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Savvy_Traveler420 for your review. We are sorry your experience with us was not a good one. I have spoken with our staff about the issues you were having. We hope you will give us another chance. Thank you

"Minocqua Highlight!"

5
02/10/2016

Great place, terrific location. Walk to restaurants, spas, bookshops and more. Can't go wrong. Staff is professional and caring. Breakfast was fresh and coffee was ready. Breakfast room was clean and orderly. Staff does a great job.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you MariasQ1118ZU for your review. We are glad you enjoyed your stay with us and had the chance to visit the downtown area shops and restaurants. We hope to see you again soon. Thank you

"Older overpriced hotel "

2
01/10/2016

My husband and I stayed one night in the whirlpool "suite". It was overpriced for the value received. Very disappointing. The room was clean and adequate to stay for one night. However, it was old and small. The door, although shut, was not sealed and from both the inside and outside looked open with the light shining through. The bathroom was tiny with the shower almost on top of the toilet. The whirlpool is feet from the bed which is next to the window. Overall the room just needed a major renovation. We would not stay here again. To be fair, we did receive a free "drink" ticket which we did not use. We also did not use the pool or whirlpool.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you 159jodyg for your review. We are sorry you didn't enjoy your stay with us. Thank you for letting me know about the door and I will have my maintenance take a look at that. We will be doing some renovations in the future with all of our rooms. Thank you

"Great night stay for business"

5
26/09/2016

Good location-right acress from the beach. I stayed for business but it is walking distance to restaurants and shops. Looks older from the outside but room was updated, comfortable bed and friendly helpful staff. I liked the large vanity outside the bathroom. Covered "fresh" TV remote appreciated. Good breakfast-I always appreciate a hot breakfast which includes scrambled eggs etc.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you 787kristelj for your wonderful review. We glad you enjoyed your stay with us and like our fresh remote cover for your TV remote. We are glad you had the chance to try our hot breakfast in the morning. We hope you come see us again soon. Thank you again

"Adequate, nothing fancy"

3
16/09/2016

Positives - Really firm mattress. Password-protected wifi. Surprisingly quiet even though it is on a really busy street. Easy walking distance from Minocqua shops. Accommodating desk staff and friendly housekeeping staff. Neutrals - "On the lake" is a loose term - this inn sits on a busy street across from a city park which is on the lake. Breakfast is decent. Negatives - Room is pretty dated which doesn't matter for sleeping but lacks such things as sufficient outlets for charging multiple electronic devices. Toilet/shower area really tight and very dark. Overall an adequate place to stay.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you HJF1990 for your review. We see you like a firm mattress, we also offer pillow top mattress for those who prefer. Was there something missing from our breakfast that you would like to see. We will be doing some upgrading to our rooms in the near future. We have already started in our public areas. We hope you come see us again soon. Thank you

"Fine, reasonable place to stay"

4
06/09/2016

For the area and for the money this is a great place to stay. Centrally located in downtown Minoqua with lake views, it has ample parking, a fine indoor pool and spa and the rooms are perfectly acceptable. This is not New York or the Ritz Carlton. But for the Northwoods, you will be very satisfied,.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Neil R for your review. We are glad you enjoyed your stay with us. We look forward to your next stay with us. Thank you

"Great view of the back of the front awning"

3
20/08/2016

Clean room, okay bed. I had one of the rooms on the second floor behind the awning. So instead of a view of the lake, I could see maybe a foot of sky way at the top, otherwise it was a close up view of the back of the folksy front entry way.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Jennifer for you review. When making your reservation next time please let us know that you would like a lake view room and if one is available we can put you in it. I am glad everything was ok. We hope you come see us again. Thank you

"A nice, average hotel"

3
18/08/2016

Stayed here on business for a night, and it's a very nice, average hotel. It's in a great location, right on the corner of the main strait and across from the public beach. The room was clean, decent size and the bed was comfortable. I don't think I would stay here if I was vacationing in the area, because it seems like there are a lot more "vacation rentals" available. The pool was subpar, and I didn't like how it was right next to the lobby. The staff wasn't overly friendly, but I wouldn't call them rude. I've had better continental breakfasts (but I've also had worse). Like I said, the Best Western was a perfectly average hotel. And there's nothing wrong with that.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Dear Harry, Thank you for your review. I am sorry you didn't enjoy our breakfast. Was there something that you were looking for that we did not have? Please let me know. We do try and make sure we have a variety of breakfast items available. I hope to hear back on what you were looking for in our breakfast area. Thank you again for your review.

"All around Family Friendly Concord Inn"

5
17/08/2016

From the moment we arrived, staff was friendly. The hotel is clean and while we were there they were updating the carpet in the lobby area. You would never have known, quiet work and cleaned up all along. Great job! New carpet looked new as well. The pool and whirlpool were clean and great for young and old! Exercise or just burn off some energy before a good nights sleep! The kids could swim and play all night and we were right there and with others looking on from the bar. Nice pricing for rail and name brands, don't forget to pick up your 2 for 1 coupon for beverages daily! We will be back! Thanks!!

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Swttp, We are so glad you enjoyed your stay with us. Glad you had the chance to enjoy Revere's Lounge and the pool area. We look forward to your next stay with us. Thank you again for your wonderful review.

"Great stay"

5
07/08/2016

Always a great stay at the Concord! Convenient to the lakefront, and downtown eating, shopping, & museums. Staff at Concord are pleasant and courteous. The rooms are comfortable and the breakfast is tasty & filling. Nice lounge area for cocktails or just relaxing.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Penny for your wonderful review. We are glad you enjoy staying with us. Were glad you had the chance to enjoy the downtown area and look forward to your next stay with us. Thank you again

"Break-in Ride"

5
02/08/2016

This is recommended for the stay in this area as the facility is in a great location and easy walking distance to all of the tourist spots. Staff is very helpful. The Minocqua area is beautiful for riding and the main roads in kept up.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you David K for your wonderful review. We are glad you enjoyed your stay with us. We look forward to see you again. Thank you

"Great stay if no storms (on one side)"

4
26/07/2016

One night stay in this Minocqua property. Hotel is convenient to the downtown. We were able to check in early which was nice. Friendly staff at check in and the female staffing the lounge was also friendly. Room also includes a free breakfast and two buy one get one free drink in the lounge. Did not use the pool, it looks a bit small but clean. Room was clean and decor is what I would expect of most hotels. Toiletries provided, except for lotion. Bar is small, but easy to find a place to sit. They also have pizza, and a few appetizers to purchase if you are hungry. The breakfast selections were in need of restocking, but there is a fair amount of variety (once stocked) of both hot and cold items. Check out staff less friendly than check in staff, but except for that, all of the other employees were friendly and looked like they appreciate the customers. Heavy rain the night we stayed and had a large spot on the carpet where water leaked in. Upon check out, i felt like the young lady did not care a lot about this, but she did say she was sorry. Just wished the goodbye on check out was as friendly as the hello on check in. Except for those couple of things, would happily recommend this place. Also when inquired about the $50 gift card for two stays, she said, "Oh. You'll either get something mailed or emailed". She portrayed disinterest in conversing.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Jill for your review. I am truly sorry about the issue with the rain coming in through the A/C unit and the gift card. I will be doing some training about all of this. I am truly sorry. It was our breakfast attendant 1 day on the job by herself and think she was a little nervous. We have done more training with her. Thank you for letting me know. I hope you will come back and see us again. Thank you again for your review.

"Great stay"

4
24/07/2016

After a poor motel stay in Bayfield, WI (a different hotel) it was nice to stay at a property that was well kept and offered good amenities. Breakfast was great and our bed was very comfortable! We will stay at this hotel again on a future trip.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you for your wonderful review. We are truly glad you enjoyed your stay with us and had the chance to enjoy our breakfast. We look forward to your next stay. Thank you

"Consistent Quality"

5
03/07/2016

Easy check in, easy express check out, friendly desk & custodial staff, clean facility, great breakfast selection in a clean area, lounge staff were super friendly (even remembered me from a stay quite a while ago), walking distance to lake/park, shopping & dining and, most importantly, comfy bed.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Susan M for your wonderful review. Great to hear your stay with us was enjoyable and that your a loyal guest. I will let the staff know they are doing a great job. Thank you for letting us know. We look forward to seeing you again. Thank you

"Father's day"

5
29/06/2016

This hotel was quaint, comfy, cozy. They expend their hospitality to the upmost. Breakfast was a absolutely delight. Will definitely stay here again. The pool opens at 7am- 11pm. Excellent. Lake minocqua is directly across the street.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you tntmalika for your wonderful review. We are so glad you enjoyed your stay with us and that you will come see us again. We are happy to hear you enjoyed our upgraded breakfast and our pool area. Thank you again and we hope to see you soon.

"Love this place!"

5
27/06/2016

This place is perfect! The staff is fantastic, very friendly!! The rooms were really nicely updated, very impressed. Stayed here 20 years ago and expected the place to be old and dated. Far from it!! The amenities were great! Hot tub, pool, bar overlooking the pool, awesome! The location to downtown Minocqua is unbeatable. Shopping and restaurants to your left as you leave the hotel, beach and park to your right. If I had to say one thing negative about the place was the price. $152 per night including tax.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Curtie for your wonderful review. We are glad you enjoyed your stay with us and enjoyed all the amenities we offer. We hope you come back and see us again soon. Thank you

"Decent Place to Stay"

4
22/06/2016

The hotel and staff are good for the area. This is about what you would expect. A basic hotel room that looks like it has been updated, the bathroom was very small and needs a little work. But overall it is pretty good. The price being charged for what you get is very overpriced. It is summer in a tourist town so they get away with it but it still leaves a bad taste. Good Hotel - Good Staff - Not a deal.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Splash726 for your review. We are getting ready to start some remodel but with summer coming we will be doing this in stages. Thank you again for your review

"Wonderful year after year"

5
17/06/2016

I stay here one night every year, and over the past 6 years this hotel has been consistently clean with friendly and helpful staff. Best location in town. Nothing fancy and not waterfront but directly across the street from town beach, playground and park.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you SC for your wonderful review. We are glad to hear you enjoy staying with us and that you are loyal customer. We look forward to your next visit with us. I will be sure to let our staff know what a wonderful job they are doing. Thank you

"Consistently well above the competition"

5
05/06/2016

I have stayed at this hotel on visits for the last three years. The attention to cleanliness has been superb. The quality of things from A/C, shower, bed, room furnishings, breakfast, is excellent. I highly recommend.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you bogeyboy_11 for your wonderful review. We are happy that you enjoy staying with us and appreciate that you are a loyal customer. We look forward to your next stay with us. Thank you again.

"Great hotel and staff!"

5
31/05/2016

Check in was smooth and friendly. One key card didn't work but a quick stop at the front desk and we were all set. The room had all amenities listed and we thought the room was very clean. Now we must tell management about Denise who is the shining star. She takes great care and pride of the breakfast area. She made herself available to help us and even went to get me some ice. The breakfast burritos were good, waffle machine worked great and I can't imagine why anyone would not find enough to eat. Even the eating area was spotless. We also enjoy the lounge area and in the past have enjoyed the pool area. We love the location and will stay again.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Askiola for your wonderful review. We are glad to hear you enjoyed your stay with us. I will let Denise know what a wonderful job she is doing. Glad you like the breakfast burritos. We just added them about 2 months ago. I will also let my housekeepers know what a great job they are doing. We look forward to your next stay with us. Thank you

"Great Location"

5
17/05/2016

This hotel is nice, clean, friendly, and in a great location. Lounge is very nice and pool/patio are very pretty. Right in downtown Minocqua so you can cross the street and shop all the stores. Restaurants are close by. I stay here everytime I visit area.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you theodorem51 for your wonderful review. We are glad to hear you enjoyed your stay with us and that you are one of our Loyal guest and look forward to your next visit. Thank you again

"So So. "

3
10/05/2016

This is an OK choice, although I must say that our pillows smelled fusty. That is so off putting. The bath is tiny and was dirty behind the door. Room was reasonably updated. Please update the row of anemic plants in glass containers at check in...sets a bad tone IMHO.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you for your review. I am sorry you had issues with your room. We would of been more than happy to move you to a different room if you would of let my front desk staff know. I do apologize and will talk with our housekeeping supervisor about this. We take the cleanliness of our rooms very seriously. I want to thank you for letting me know about this. I only wish I would of know at the time. Thank you again

"wrong rate"

1
07/05/2016

poor, tried to charge us 10.00 more when we checked in even tho the system would not let her she risked loosing a long time customer to make a quick 10.00 , poor decision, will not stay there again! Beds were rock hard and continental breakfast was dog food!

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you John G for your review, I am sorry about the issue's you had with your rate. I did talk with my front desk staff about this and I also compensated for the error. I am sorry you didn't like our Scramble eggs/sauasage/french toast/breakfast burritos. We do offer two kinds of mattress firm and pillow top so we can try and please everyone's needs. I see that you have stayed with us 3 other times and did not have a problem. Again we are sorry about the issue's you had. Thank you Have a great day

"Not bad, not great."

3
06/05/2016

The room was large and updated but the bathroom tiny and dated. While the place wasn't shabby and clearly had been updated regularly it still felt old and tired. Breakfast was OK but not great. It does seem to be a place for workmen and business travellers rather than vacationers, but Minocqua is not really a vacation place anyway. Dining options in town are also very limited.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Tim L for your review. We are in the process of doing some upgrades to the hotel in the upcoming months. Was there something we were missing on our hot continental breakfast that you were looking for? We have a variety of choices for breakfast and we would love to hear what we can do to improve. We hope you give us another chance. Thank you

"Very Nice stay"

4
01/05/2016

Room was very clean. Bath fan was noisy and toilet is low. Could use an upgrade. Breakfast was great, good variety. French toast was hard, but the rest was outstanding. Pool and hot tub was very nice.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you for your review. We are in the process of getting ready for some upgrading. Thank you for letting me know about the fan and toilet I will let my maintenance man know so he can take care of it. I do apologize for the french toast and will speak with our breakfast attendant's. We hope you come and see us again. Thank you

"Alright stay."

3
13/03/2016

Overall was alright, 2 of 3 desk people were nice. I was put in a room with a broken door frame, and did not secure properly, was left open after cleaning. Wasn't fixed or offered a different room. Did not get drink vouchers like other guests received. Very limited elect. plug socket locations.

Becky D, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Dear Michael: As I spoke with you on the phone last night about the issue's you had with your last stay. Cara my front desk staff did notify me right away about the door issue and I did contact my maintenance person that morning. I'm sorry we didn't get to chat the morning you checked out. Drink tickets are given at front desk to our guest upon request each night they stay except the first night you stay your are automatically given drink tickets. The rate you were given for the weekend I think was a fair rate which we discussed on the phone. We would of gladly moved you. Again I am sorry and glad you gave us another chance and came back this week. If you have any further questions or would like to speak with me I will be glad to meet with you at your convenience. Thank you

"Wonderful Hotel"

5
26/02/2016

The stay was very pleasant. The rooms were comfortable and quiet. The breakfast was amazing. More than what I expected from a continental breakfast. There were so many options to choose from. The kids really enjoyed the pool.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Jacquelyn S for your wonderful review. We are so glad you enjoyed your stay with us and that the kids had the chance to enjoy the pool. We have upgrade our breakfast with some new items and glad you had the chance to enjoy it. We look forward to your next stay with us. Thank you

"Great place to stay"

4
23/02/2016

Snowmobile trip with 2 other couples. Perfect location to trail access as well as lots of restaurants. Room was very comfortable and clean. Breakfast was hot and had a great variety. The in-house bar was nice and we liked the buy-one-get-one-free incentive! Staff throughout the hotel was very friendly, helpful and courteous! We would definitely stay again!!

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Michelle237 for your wonderful review. We are so glad you enjoyed your stay with us and look forward to seeing you again. Revere's Lounge is a good place to relax after a day of riding. Thank you again for your wonderful review. See you soon.

"Great hotel for snowmobiling"

5
08/02/2016

We had a family reunion with three children and their spouses. Total of eight adults--four couples. We had a snowmobiling weekend. We flew in from Washington DC and Chicago to Central Wisconsin Airport (Wausau), rented cars and drove 70minutes north to hotel. Rented snowmobiles Hotel is great. People are friendly. Breakfast each morning free and fine. Rooms clean--a little 'dated' but perfect for the weekend. Able to park snow mobiles out front at night Would do it again!

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you roy26 for your wonderful review. We always enjoy seeing family groups enjoying themselves. We are happy you had the chance to snowmobile and see our beautiful Northwoods in the winter. We hope you get the chance to get back this way again and look forward to seeing you again. Thank you again and we hope to see you again.

"Quiet, comfortable, clean, and friendly"

5
08/02/2016

Stayed here while in area to XC ski at Winter Park. Enjoyed the pool and hot tub. Surprised that it was not busier but fine with us. Breakfast was well organized with good choices. Downtown is within walking distance.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Willierun for your wonderful review. We are glad you had the chance to enjoy the pool / hot tub and that you were happy with the choices for breakfast. Glad you had the chance to come up and ski. We look forward to your next visit with us. Thank you

"Would return and recommend!"

4
07/02/2016

Spent two nights here as our primary purpose to visit the area was for nordic skiing at Winter Park. Our clean and quiet room was on the third floor. Loved the abundance of pillows on the beds. Location was great for us as we walked to places in town we wanted to visit or eat at. Front staff was very friendly!!

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you okielove for your wonderful review. We so much enjoy having the Nortic Ski group stay with us. Were glad you enjoyed the extra pillows on the beds and that you noticed how wonderful our housekeepers clean our rooms. We take pride and want to make sure all of our guest have a great experience when they stay with us. We look forward to your next stay with us. Thank you again.

"nice hotel"

4
31/01/2016

Stayed here many time nice place with a bar .swimming pool is nice. right by shopping centers and restaurants. Great to take the sled and snowmobile from there nice trails. friendly staff would stay again.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Kosh_8 for your wonderful review. We are glad you enjoyed your stay with us and that you had the chance to enjoy the beautiful Northwoods trails. We look forward to your next stay with us. Thank you

"Excellent Service"

5
31/01/2016

I would recommend this Hotel for Business or Family fun! Excellent service above and beyond! Offers good food with their breakfast bar, offer discounts for local restaurants. Everything you need for your convenient. Thank you for your great service, I will be coming back.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Sherri D for your wonderful response. We are glad you enjoyed your stay with us. Glad to hear you enjoyed our breakfast. We look forward to your next stay. Thank you

"My granddaughter and her family were here for five days"

4
30/01/2016

She and they told me that the rooms were great and the breakfasts were marvelous; much better than a higher-priced hotel in the same town and they loved the pool! The hotel is right in town and if you like Japanese food, sushi, it's about a block away. Island Café for breakfast is also close by, about 3 blocks down the street.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Kallie J for your wonderful review. We are glad to hear your granddaughter and her family enjoyed their stay with us and they enjoyed our hot breakfast. Looks like you had the chance to enjoy some of our local restaurants. We look forward to your next stay with us. Thank you

"Great But for Bar"

3
26/01/2016

Hotel was clean and neat, breakfast and check in staff were great. Bar closed early (10:30 on a weekend) which was a key factor in choice of this hotel over one across the street. Would stay one more time, as previous stays were OK.

John Z, General Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you James W. I am truly sorry that our bar closed early. I have spoken with our bar staff about keeping the bar open. We are glad you are giving us another chance. We look forward to your next stay with us. Thank you

"Nice bed and great breakfast"

5
23/01/2016

We have stayed at this hotel for 4 years in a row or so,and find it a great value. The lobby is cozy with a nice fire burning and they gave us a 2 two-for-one coupons for the little lobby bar, which opens in the late afternoon. The breakfast is much better than most US hotel breakfasts and included scrambled eggs, hard boiled, sausage, cream cheese, waffles to make and good syrup.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Mary for your wonderful review. We are so glad you enjoyed your stay with us and that you have been a loyal guest for our hotel. We look forward to your next stay with us. Thank you again

"Not your normal Best Western"

5
20/01/2016

The Minocqua Best Western Plus was outstanding. Extremely nice atmosphere, friendly staff and close proximity to downtown Minocqua businesses and directly across the street from Minocqua Brewing Company. I will definitely stay here again.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Rick for your wonderful review. We are glad you enjoyed your stay with us and that you will be returning again when your in the area. We look forward to your next visit. Thank you

"Beautiful area"

4
16/01/2016

We had a room on the third floor overlooking the lake. The sink was located outside the bathroom, with the bathroom being quite small. The room was comfortable and roomy with a refrigerator and microwave. There is a intimate bar area in the hotel and, upon arrival we each were given a buy one get one free ticket to use in the bar. We did not use the tickets this trip, but have in the past and enjoyed visiting with other guests. The breakfast room was very clean with the usual fare, but did have eggs, sausage, and one morning had French toast. The hotel is located in a great location to walk downtown or over to the lake.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you 0313Kathy for your wonderful review. We are so glad you enjoyed your stay with us and that you are a return customer. We look forward to your next stay with us. Glad you had the chance to enjoy our sausage/eggs and French toast. Thank you again.

"Very beautiful property!"

5
15/01/2016

Very clean, top-notch place to stay, you will love the pool and whirlpool! The girl down by the continental breakfast was the nicest person we ever met. It was so nice to see someone smile in the morning, she is awesome!!

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you John G for your wonderful review. We are glad you had a great experience with our breakfast attendant. We're glad you enjoyed your stay and look forward to your next visit. Thank you again

"House keeping"

4
05/01/2016

Was a little disappointed in their house keeping over the New Year's weekend when we stayed at this Best Western. We got up late and went down to the pool around 10:00 and took the tag off our door so they would clean the room. We got back to the room around 10:30 and they didn't get to our room so no big deal so we got cleaned up and went to lunch around 11:30. When we got back later in the afternoon we found a laminated card in our door saying since we had the tag on our door in the morning they didn't clean our room. When we called the front desk they said once their cleaners are done for the day they leave so no one was there to clean our room. Now I understand people punching out when the work is done but the work wasn't done. So they said they'd knock something off our bill and they did a whole $10, as I said disappointing.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
We do apologize for your room not being cleaned. I have talk to our staff about this and making sure this does not happen again. Thank you for letting me know.

"Concord Inn - Minocqua"

5
19/12/2015

We had tickets to see Second City Comedy @ The Campanille Center in Minocqua & saw that this BW was offering 2 nights for the price of 1. This was a great deal. Hotel has been remodeled & is very clean & quiet. Staff was professional & pleasant. They offered more than a fantastic continental breakfast - it's the largest 1 we've ever seen. Pool & Hot tub were nice amenities. Walking distance to downtown.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Judy2411 for your wonderful review. We are glad you enjoyed your stay with us and enjoyed are upgraded breakfast. We look forward to your next stay with us. Thank you again for your wonderful review.

"Best Western..more like Best Value"

5
14/12/2015

I was able to get a special rate of $59/night because I was visiting someone who has kidney failure. That was the first thing that got me hooked. Another thing was, the breakfast. I have never seen a bigger spread of food at a hotel. Waffles, burritos, french toast, bagels and toast, cereal, fresh juice, scrambled eggs, sausage and even kringle. Room was VERY clean. Internet was so-so but I was on the top floor and a ways a way from the front desk so maybe that had something to do with it. Will be making another stay here in March.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Melanie for your wonderful review. We are glad you enjoyed your stay with us and hope you can come back on different circumstances. We look forward to seeing you again. Thank you again for your review.

"WEEKEND GETAWAY"

5
14/12/2015

A great view of the lake front from our room and a great choice of breakfast items prepared and served in a very clean and well decorated room. The service and selection of beverages in the bar/lounge was excellent. The swimming pool and the hot tub where clean and a joy to use.. We will definitely come back in the summer or fall for a visit.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Robert G. for your wonderful review. We are glad you had the chance to enjoy our extended hot breakfast, pool, hot tub and Revere's Lounge. We look forward to you next stay with us. Thank you again for your review.

"Good nights rest"

4
03/12/2015

I stayed in Minocqua and it was a very nice hotel The hotel staff was very accommodating and room was comfortable. I would stay at this hotel if I was in the area again. they also give a buy one get one free drink at the bar:)

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Peter T for your review. We are glad you enjoyed your stay with us. We look forward to your next visit. Thank you

"Check over your bill completly"

3
23/11/2015

Don't plan on having a good time at the lounge. The staff seemed annoyed with our group on 6 almost immediately. After reviewing my cc statement I had a random charge and they claimed it was because I took their clock radio and replace it with mine - couldn't be more of an absurd story. Seems fishy that when I questioned it, she was quick to remove it from my bill

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
We do apologize for the misunderstanding with your bill and assure you your card was credited. The problem was looked into and resolved immediately when you called. Again we are sorry for the inconvenience this has cause you. We will do some staff training and I really appreciate you letting us know. Thank you

"Family visit"

5
17/11/2015

Decided to stay here while taking a trip with my family over the summer to go out on our boat. Had a great time here. The manager Becky was very helpful with telling us about local places in the area and was also very friendly and accommodating. I was very impressed with this property. We usually stay with choice hotels as I am a rewards member, but was extremely impressed with everything that this hotel had to offer. Thank you Becky, and thank you Best Western staff for the great visit.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Brad C for you wonderful review. We are so glad you enjoyed your stay with us and that you gave us a try. We strive to make sure that all of our guest's are well informed about what happens in the area and things to do. We want to thank you for choosing Best Western and look forward to seeing you again. Thank you

"great for a short stay"

4
16/11/2015

the hotel was central to the town and in walking distance to shops and restaurants, it had a lake view and for a budget hotel had a good level of service and room fitments - it is not really worth spending ectra for a lake view as it they are obstructed by trees plus the hotel has a car park and road between it and the lake side - also smoking is allowed at the front of the hotel and this gave us a disturbed first night as people were outside talking until the early hours of the morning - we moved rooms for the remainder of our stay

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you kty910 for your wonderful review. I am sorry about the noise below your window with other guest's. We are glad to hear that we were able to move your room. We are happy to know you had a good time and hope to see you again. I will talk with our front desk staff about monitoring the front when there are guest outside. Thank you

"Family Visit"

5
18/10/2015

A+ accommodations. Had our doggie with us. Excellent location, excellent staff, great little bar for watching Packer game. Been here several times and never disappointed! Will come back again for sure! Clean, good location to down town.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Ma P for your wonderful review. We are so glad you enjoyed your stay with us and that you are a loyal customer. We look forward to your next stay with us and we always enjoy our four legged guests. Thank you.

"Trust A Best Western Plus"

4
15/10/2015

We have always had good luck at a Best Western Plus. At the end of September, we were exploring northern Wisconsin and decided to spend the night in lovely Minocqua. Because of the location at the fork of Highway 51, you would expect it to be noisy, but it wasn't. We had a lovely room with a view of the lake. The bed was so comfortable! The staff were all so friendly and accommodating. They offered a very nice continental breakfast. I wish we could have stayed longer.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Cherylderm thank you so much for your wonderful review. We are so glad you enjoyed your stay with us and we appreciate that you trust Best Western for a wonderful stay. Lake Minocqua is one of many lakes in our area and we are glad you had the chance to enjoy the view. We hope you come and see us again soon. Thank you

"nice room"

4
11/10/2015

We arrived at the hotel with no reservations, but the Front desk person was very friendly and said that they only have two rooms left. she told me what was available and how much it'll cost including all the taxes and fees. The room was spacious clean and quiet. The staff was very friendly.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you 105 Tim for your wonderful review. We are glad you enjoyed your stay with us. We are always happy to hear how clean and friendly our staff is. We look forward to your next visit with us. Thank you again

"Very nice stay on our hiking trip."

5
10/10/2015

We stayed four nights on a hiking get away. You can't miss the hotel, as Highway 51 runs right by it in either direction. It is a great location in that you can walk to downtown and get on the highway easily. The desk staff is very nice (except when I asked about the housekeeping cards in the room) and the breakfast person is awesome and very accommodating. It is quite quiet for the high amount of guests during our Sunday to Thursday stay. And, the breakfast is really good. They may have breakfast burritos to microwave depending on the number of guests that night, but a very nice variety. Our room had a king bed with a desk chair and comfy reading chair. One thing though, the lake view rooms are not right on the lake, as there is the parking lot, road and beach park first. There is also a bit of semi and back up beeping noises on and off. I am not sure that the back side is quieter. There is also a small bar and a beautiful pool room that didn't seem to get used much at all. I would certainly stay here again.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Terrence Dean for your wonderful review. We are glad you enjoyed your stay with us and that you enjoyed your breakfast. Being centrally located is a great thing for our guest because they don't have to drive anywhere if they don't want to. We're glad you had the chance to enjoy the bearskin trail. We look forward to your next visit. Thank you again

"Highly Recommend"

5
01/10/2015

Breakfast is worth the stay, best one of any motels we stay at on our many trips. Spacious rooms. Free WiFi means a lot to many people, but it doesn't always stay connected. I had to connect about 3 times per day. TV has nice selection in channels.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you 045401aroberts for you wonderful review. We are glad you enjoyed your stay with us. We are looking into the internet not staying connected. We do apologize for the inconvenience this may have caused. We're glad you enjoyed your breakfast. We look forward to your next stay with us. Thank you again.

"Had a wonderful stay once again"

5
29/09/2015

We have stayed at this hotel for many years while visiting Minocqua. Great location, clean and friendly staff. Breakfast could be a little more varied. Every day was scrambled eggs and sausage. There were many other options, however, this was the only hot breakfast offered other than waffles.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you P8581cfmarym for your wonderful review. We are glad you enjoy staying with us when you come to Minocqua. We are trying a new hot item in our breakfast room sausage/egg burrito's french toast and sausage for those who like to make a bagel or english muffin's with sausage on it. We have had a few guest's that tried them this week and they liked them. We look forward to your next stay. Thank you again for your wonderful review.

"Beef a Rama in minocqua"

5
28/09/2015

Even during a very busy event (Beef o Rama), the Concord did their best to provide a clean, comforable and fun atmosphere to all their guests. We have stayed here before and will again. Thanks to the manager, Becky, for keeping us informed of all the events and to the hotel staff for making this a great experience.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Cyndi C for your wonderful review. Beef - A - Rama is one of our favorite events in Minocqua that we truly look forward to seeing everyone. We always seem to have a good time rain/snow or great weather with all of our guest's. We try and make sure our front desk staff is always informed on the day's even't in the area. Our housekeeping staff , breakfast staff and bar staff are the best and we have a wonderful team. Thank you again for your wonderful review. We look forward to seeing you again on your next stay. Thank you

"Excellent Location; Super Friendly Staff"

4
24/09/2015

This hotel is right across the street from a beautiful lakeside park. We stayed in a 2-room, sofa suite for 3 nights. The room was clean. The beds are comfortable (you can request soft or firm mattress). The breakfast was plentiful with eggs, sausage, waffles, and the other usual continental breakfast items, including French toast one morning. The breakfast area is roomy with plenty of tables. The hotel is about a block from the downtown area which has cute shops, restaurants and bars. The best part of this hotel is the staff! Everyone we encountered (personnel from check-in/check-out, breakfast, cleaning and bar) were super friendly and helpful. There is a swimming pool and hot tub, but we did not have time to enjoy them. I would definitely stay at this hotel if in Minocqua again and highly recommend it to anyone traveling to this area.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
roche04 Thank you for your wonderful review. We are glad you had a enjoyable stay with us. Thank you for saying how wonderful and friendly our staff is. Being located across the street from Torpy Park and 1/2 block from shops and restaurants is a plus for our guest's. You never have to drive if you don't want to. We look forward to your next stay with us. Thank you

"Cleanest Hotel in Minocqua"

5
24/09/2015

The folks at the Best Western in Minocqua were so easy to work with. It was the cleanest hotel that I have been in for some time. I checked all over to bed bugs, any pests, and dirt and found nothing. The pest control guy they have must do an amazing job. The breakfast was also very simple but tasteful. I will be back an if you travel to Minocqua, this is where you want to stay.

John Z, Manager at BEST WESTERN PLUS Concord Inn, responded to this review
Thank you Matt J for your wonderful review. We are so pleased you enjoyed your stay with us. Our housekeeping staff and maintenance are all trained in inspecting for bed bugs and this is done daily by our housekeeping staff. Our pest control company comes in on a regular basis and checks our whole hotel. They do a great job. We want to thank you for noticing how clean we are and look forward to your next stay. Thank you