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Bienvenue au Best Western Minden Inn !Dans notre hôtel acceptant les animaux, la famille entière est la bienvenue, et les membres de notre personnel s'engagent à ce que vous vous sentiez comme à la maison. Si vous avez besoin de visiter le Camp Minden ou Shreveport, tous deux en Louisiane, notre hôtel de Minden est juste à côté de l'I-20, facilitant vos trajets dans la région. Les autres hôtels de Minden, en Louisiane, ne peuvent pas concurrencer notre grand parking pour camions, qui fait également de nous un lieu d'escale populaire auprès des routiers, des campeurs et des camping-cars. Nos chambres donnant sur le couloir extérieur sont idéalement accessibles depuis le parking et il y a assez d'espace pour accueillir les grands groupes. Des réunions de famille aux vacances en familles au lac Bisteneaux, il se passe toujours quelque chose près de notre hôtel de Minden. De nombreux voyageurs choisissent de séjourner chez nous en raison des connexions faciles avec l'Interstate. Avec un grand parking, un service excellent et des tarifs imbattables, nous nous efforçons de rendre votre séjour chez nous aussi agréable que possible. Certains voyageurs d'affaires considèrent cet hôtel de Minden comme leur deuxième maison. Certains de nos clients sont en ville pour assister aux événements de Shreveport, tandis que d'autres font des affaires avec l'usine de munitions située à 15 minutes seulement. Les industries de pétrole et de gaz sont importantes dans la région et leurs employés sont les bienvenus ici. Enfin, la base aérienne de Shreveport amène beaucoup de militaires accompagnés de leurs familles dans la région. Si vous cherchez un hôtel à Minden offrant une hospitalité typique du Sud et des tarifs très intéressants, venez séjourner chez nous. Nousferons de notre mieux pour rendre votre séjour aussi relaxant que possible. Si nous pouvons faire quoi que ce soit pour améliorer votre voyage, il vous suffit de nous le demander. Amenez votre ami à quatre pattes et comptez sur notre personnel pour faire tout son possible pour que votre séjour soit une réussite. Réservez votre prochain séjour au Best Western Minden Inn et bénéficiez d'une situation pratique !
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But calling this place “a dump” is an understatement. It is tired and worn, electric plugs on bedside lamps inoperable, and cleanliness highly questionable. The only nearby restaurants for weary travelers were pizza chains. One positive, despite being close to the road, I didn't hear road noise. And the bed was comfortable and the shower was hot. So not a total miss, but almost.
Hotel Manager, Other at Best Western Minden Inn, responded to this review
Dear Guest, Thank you for your recent stay at our property. We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We understand the inconvenience for the issues you have brought to our notice and we regret the same. We assure you that we will see that whatever is possible from our end gets resolved so that it does not annoy any guest. It is heartening to see your comment on the bed and shower. We shall appreciate your understanding and hope to earn you back as a customer. Sincerely, Hotel Manager.
We were traveling from NC home to SoCal in dune buggies so it was a long day and we were tired and hungry. The rooms were clean and welcoming. Could of used an extra towel or 2 but all in all this was a very comfortable hotel.
Hotel Manager, Other at Best Western Minden Inn, responded to this review
Dear Guest, Thanks for your stay and the feedback. Appreciate your valuable comments and suggestions for improvement. We will take effective actions to resolve all of them to the best of our efforts. Customer satisfaction is important to us. Hope you will give us another opportunity. Sincerely, Hotel Manager.
Night front desk lady was wonderful. Couldn't ask for anyone more accommodating. We were there friday- sunday. AM front desk lady was rude. Slamming chairs around and fussing. My cousin and I were talking I told her, that is rude. The staff looked at me and said you got a problem. I was not talking to her. She should not be in customer service. We booked 4 rooms for a reunion, none were cleaned Saturday.
Best Western Minden Inn, Owner at Best Western Minden Inn, responded to this review
Dear Guest, We are sorry we were not able to provide you with a better quality of service on your recent stay. This is not typical of our usual Best Western hospitality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed. Thank you for your feedback and we hope you will come back and stay with us again. Sincerely Hotel Manager
Rooms are very clean and seem recently updated. However the rate is a little high. Especially the pet fee. 15 dollars a night for a pet. The staff is courteous and helpful. Breakfast could be better. Access in and out is a challenge. Overall not a bad stay. But at 102 after pet fee and add tax to that, it seems over priced. But it's the only decent hotel to accept pets in the area.
Hotel Manager, Other at Best Western Minden Inn, responded to this review
Dear Cred, Thanks for your kind comments about our clean, affordable and friendly hotel. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. We appreciate your good observations and shall endeavor to better it further. Hope to see you back soon! Sincerely, Hotel Manager
The hotel was updated and upgraded to a hotel expectation. Was clean and inviting. Everything in the room worked and the sheets were clean to the basic eye. The only complaint was that the service team cleaned my room and took my used towels but did not provide new ones. The breakfast was decent, provided a few hot and cold items. Coffee was good.
Hotel Manager, Other at Best Western Minden Inn, responded to this review
DearMsSoloDolo, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your comments and overall observations which shall definitely drive us for improvement. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
Front desk person was great, but... Not sure our bed had been changed between guests. It was corrected immediately, but that is not OK. Our room also smelled like cig smoke. Again, front desk personnel is great which accounts for the second star.
Nickey P, Manager at Best Western Minden Inn, responded to this review
Thank you for taking the time to leave a review. We will work to address the issues you have mentioned. We hope you will give us another opportunity to provide you with an excellent stay.
I wouldn't normally choose a motel but it was all that was available in the area but it was great! The woman that checked me in was so nice and really fast! The rooms were super clean and modern. The linens on the bed were also really comfortable. My kids also enjoyed the outdoor pool.
Stayed here with a friend last Saturday. Went to get the room the clerk asked me why I was staying. I made up and excuse saying I was just to tired to drive any further. She blurts out my address WITH another guest in the lobby.(mistake #1) I get to the room(211) and the room had not been clean except for the bedding had been pulled. There was a gallon bag with watermelon, on the dresser, trash in the garbage cans, dirty towels everywhere, crayons, and a pizza box on the floor by the front door.(mistake #2) I went down back down to get another key. Got into the second room(214) and it was clean, so I thought. We went to pull the cushions off thinking the couch folded out, but it wasn't, there were ashes and flakes of skin under the cushions. (Mistake #3) I called the front desk the next morning around 10:30 to let them know we were leaving and the phone didn't have a dial tone with the receiver, but it did on speaker phone so I just used the speaker phone. The clerk could not hear me. I finally got a dial tone on the receiver so called again. The clerk kept yelling hello and the said you need to call back your phone isn't working. (mistake #4)
Nickey P, General Manager at Best Western Minden Inn, responded to this review
Thank you for taking the time to leave a review. Sorry for your bad experience at our hotel. We will take measures to assure your input is used to correct the issues that you have mentioned.
Excellent . They respected me and my dog. I had absolutely no problems. The room was non-smoking and it did not smell of smoking. It was very clean. I had absolutely no problems with this best western.
This hotel has all outside entrances, just a note for people to know. The room was clean and comfortable and I think a good value. It is convenient off the highway but not so much to restaurants. They are down the road in town and not much choice when you get there. If you have food with you then it is not a problem.
I was driving back home to Texas from Mississippi and this was about half way so it seemed a like a good choice. The rooms were clean and had a modern renovation with comfortable beds. The staff were all nice and professional, I would definitely stay here if I'm in the area again!!
The hotel was great as a stop in my Reunion visit. The price was a great value for the service and stay received. Kudos to Best Western as always. I always enjoy my stay with you and some of your hotels are more outstanding than the five star hotels.
The lady behind the front desk went beyond what an employee of a hotel would. She was very friendly and took pictures of our little group of 3. Later, she called the room to check on picture satisfaction! I believe her personality was perfect for working with the public. She deserves a pat on the back and anything else Best Western feels fit for an outstanding employee! Even though hotel was next to a major highway, we all slept peacefully!
Best Western takes the worry out of my trip because it is like they are waiting for me to come home. The welcome is warm, the service is great and the rooms are just down right calming with beautiful earth tones with a hit of color. All the different textures and modern furniture shows someone was kinda picky like me. I love my Best Western family.
Room was clean, beds comfortable. Nice work station and an amazing recliner as a bonus surprise. Staff friendly and accommodating. Only 2 devices allowed to connect to WiFi per room but I was given another ID to use since the teenagers were connected. $15 pet fee
This hotel has a very friendly service with fast check-ins and check outs, clean, quiet rooms with WiFi, and a comfortable bed. Had their breakfast and was pleasantly surprised with the variety and and quality of the food.
All was OK here. WIFI is limited to only two logins per room so you need to ask for another code if you have more devices you want to use online. Bed was comfy and the AC worked well. Everything seemed clean. Breakfast was pedestrian with watery sausage gravy. The toaster was not working correctly either so attention needs to be focused on breakfast. Even though I rated the hotel average I would stay again as there isn't anything wrong - just nothing wowed me and improvement is needed.
The hotel was clean, the beds were comfortable, and breakfast was served. We stayed here as a stop on a road trip to Gulf Shores. It was just what we needed and had no hassles. We would stay here again.
Stayed here for years, this year there is upgrades. Much needed and looks nice! Rooms were clean! Maids were super friendly and helpful. Glad to see y'all taking care of the place! Minden needs better restaurants tho! Dominos didn't even deliver:/
We have stayed at this hotel many, many times and have always been satisfied. The hotel is very clean and the staff is very helpful in all aspects. the price of this hotel is very reasonable, the breakfast is great. You can't go wrong at any Best Western as the prices are very reasonable.
kedricko is a lair and he out to destroy SHIRLEY she is a great hard worker and always helping and keep the place very nice and clean great breakfast very friendly she very good at what she do so I would come back and tell others too you can't please everybody some people would just not like you no matter what you do
Ghetto and family at hotel eating up the food with no room and on the computer taking up all the time. In desperate need of a front desk person ASAP effective immediately. Never will recommend as long as Mrs. Shirley works there and my company stays there all the time but would have to recommend Holiday Inn from here on out, and we have to get every bit of 6 rooms at a time but never again.
Nickey P, General Manager at Best Western Minden Inn, responded to this review
Thank you for taking the time to leave us a review. We would like to apologize for not exceeding your expectatios and will use your feedback to address these issues. Thanks, Nickey Patel
Comfortable room and bed, breakfast offered, fitness room available, friendly and helpful staff. The location was very conveniently situated - close to the interstate and a short distance into town. The staff was great and I really enjoyed the soft bed. Free internet allowed me to complete some of my work in the room after working hours.
Clean. Bed was amazingly comfortable. No bed bugs. Bathroom clean as a whistle. TV and channel selection very good. Refrigerator was very large and very nice. Couch was comfortable. The chair for the desk was a little short for the height of the table, but very minor annoyance at best. Breakfast was VERY GOOD and well maintained. I took a point off because the high speed internet was not very consistent, and was not really high speed - 2 MBps. I think they need to have a frank discussion with the contractor for the WIFi service. I will stay there again without a moments hesitation. Staff was professional and everything that you want/need from them.
This hotel was clean and comfortable. The hotel is an older style hotel but was an excellent choice for me. The internet and breakfast were good. The staff was very helpful although I did not need much assistance. If you are looking for fancy, this is not the hotel for you but if you are looking for a clean and comfortable stay at a reasonable price, this is it. They also have a washer/dryer ($2/load).
Friendly staff, very please rooms and overall experience was pleasing I will stay again and recommend to all my co-workers and friends. Was close to where I needed to be and the staff were always willing to help in all my needs and request.
The friendly staff made our stay a pleasurable one. Having booked two rooms for out of state guests, I was amazed that there were virtually no complaints. The rooms were clean and affordably priced. The amenities excellent! We will use Best Western again!
I stay at a lot of indoor Best Westerns but for an outdoor property, this is the cleanest inside and out hotel I've ever seen. The beds are excellent the wifi is great and the customer service is by far the best. The management team at this hotel definitely strives to meet their clients goals. The breakfast area is a lot bigger then the last time I stayed, and the variety of breakfast is unbelievable. Thank you so much it was definitely worth the money.
The cleanliness of this BW was the worst I've ever experienced! Toilet was dirty as was the bathroom floor. I don't even think the sheets had been changed as they had a certain smell. I would never ever, ever recommend this location!!
npminden, General Manager at Best Western Minden Inn, responded to this review
We are sorry to hear that your stay did not go as expected. We take all feedback very seriously and will work to correct the issues. We hope that you will stay with us again as we strive to provide all guests with superior customer care. Thank you, Nick Patel Manager
Nice facility and staff. Clean room. Quiet. TV listing posted on desk. Wifi worked good. Front desk clerks provided recommendations on places to eat. Ate at the Italian restaurant which was extremely good.
It's right off the highway. Staff is friendly, helpful and always answer calls. Staff let's you know everything you need to know at check in. Late night check in is available. Only downside is the small parking lot.
We stayed at this location to visit family property in the area, we had made reservations thru the BW on-line system and requested an upstairs non-smoker's room with view on the green space, however, receptionist told us at check in that she could not accommodate our request because we did not book the room directly with her (instead of the on-line BW system). She gave us "the last room" available which ended up to be a smoker's room (even though the sign called it non-smoking room) on the ground level across from the gas station. We found cigarette holes burned into the comforter and the chair and footrest. The curtains were smelly and dirty and the comforters were outdated and old. We picked this hotel, as it was supposed to be the best in Minden! If this is the best you can get here, we will drive up with an RV for our next visit.
npminden, Manager at Best Western Minden Inn, responded to this review
Thank you for taking the time to fill out a survey. We are sorry everything didnt go as expected. We take the comments given to us very seriously and will work to correct problem. If you do decide to come back to the area and give us another chance to accommodate you, please give us a call directly and we will provide you a room at a discounted rate.
If you are lucky, Laurie will be on duty when you check in. She is friendly, helpful and cheerful - really sets the tone for a great stay. Bed was extremely comfortable and the hotel exceptionally quiet -had a great night's rest after driving 580 miles that day.
The Best Western was really nice. My husband liked that it open to the outside. Not to many decent hotels do. Everyone was very nice and the room and grounds were clean. The bed was uncomfortable to me but my husband was ok with it.
We were traveling through and this one has easy access off the interstate and also a large lot for parking trailers which was a plus for us. Our room was clean and the bed comfortable. Breakfast was the same as you find at any hotel.
We have several complaints about this hotel - none that would keep us away if we had to stay in the area in the future, but irritating ones nonetheless: The sheets were paper thin; there was no work-out area although we were told it is under construction; no soap container in the bathtub area; and breakfast was not the best.
Would have received a higher rating however under construction. Staff was friendly and helpful. Rooms were clean. Value was reasonable for room. If in the area will stay again. I did not attend complimentary breakfast due to construction in the area.
PLACE IS TERRIBLE! do not ever stay here, rooms smell like a bar, water is brown and is overall a trashy best western chain. The Holiday Inn across the street is fairly new and very nice with great breakfast and very nice rooms. I should have never changed rooms
We checked in tonight. The outside temperature is 31 degrees. The room wasn't much warmer. The thermostat was set on A/C instead of heat. 30 min later the room was still not warm. The lady at the front desk said the heat should have been on in the rooms and offered another room, to which the same conditions arose. We also booked a nonsmoking room. The comforter had multiple burn holes in them as well as a few tears. There were stains in the carpet and on the ottoman. The lady at the front desk said the comforter probably came out of a smoking room. In the end, we were refunded our room costs and allowed to check out without penalty. This place needs a lot of attention, but could potentially be a nice place. The lobby was under going renovations.
I was in a daze from a 16 hour day of driving when I checked in, so I don't remember much about who checked me in or how cheerful & professional they were, which I guess is a good thing - nothing out of the ordinary excellence. I remember I slept really well, which was the most important thing I needed. The breakfast was wonderful, fueling us up for another big driving day. I recommend this hotel for a good oasis as you bomb across country!
I have used Best Western in a few locations and don't expect much from them. That is just their rep. This location is badly needing some attention. The bedspread, thin as it is, had a big hole in it. The shower had no pressure not adjustments. The carpet is starting to come apart. Now the business I was on required me to be on location at 6:30 And was 30 minutes away. I was glad to hear that breakfast was from 5:30 to 9. This would give me time to eat. However, when I was all packed up and ready to go at 5:45, the entrance was locked. A woman walked through the lobby and saw me. She held up a finger meaning it would be a "minute." I couldn't take the chance it would be longer and make me late so I just left. If they say 5:30 it should mean 5:30. Not whenever they get around to it.
Checked in,got the key, room had not been cleaned. The comforter was thrown in a corner. When brought to the attention of the front desk clerk she said that check-in actually not till 3p but online said 1p. We got there for 2:10. The room had a foul, musty odor which the clerk said was due to rooms being painted. The recliner was dirty. See the picture with comforter. That comforter was not a clean one so I put it in the chair. What should I see crawling on the floor but a bug. I'll be sleeping with 1 eye open. Wanted to speak to the manager but was told that he wouldn't return till Monday. I'll be gone by tomorrow. I WOULD NOT AND SHALL NOT STAY AT THIS LOCATION AGAIN.
We were hesitant because this motel had gotten run down and not very nice but it appears that they are trying to make improvements. It seems to have had some renovation and was cleaner. The motels are kind of pricey for the area.
This is not a new hotel and it shows it's age. The staff was very pleasant and helpful. The room was very clean and roomy. The breakfast area is small and selection of breakfast items is the standard item. Easy access to interstate from hotel. If in the local area again I would stay at this hotel again. When staying here be sure to try the Bon Temps Deli, that is located a short way from the hotel, they have great food. Everything is home made.
We were driving back to Houston from KY and just wanted dinner and a good bed. The room was fine- clean/ good bed/ no complaints there. The food options around 8-9pm however are nonexistent. We ended up getting take-out from a nearby gas station where a chef's salad and a blt set us back 15 bucks. The desk clerk had recommended a pizza place (Rosa'a?) near by however we never found it and ended up on a bunch of one way streets trying to find our way back. That is when we decided the gas station deli food would so lol.
We were on a business trip when we got a call that our 19 year old niece had been killed in a car accident. It was a race against time to finish our business and get back in time for the wake and funeral. This motel was a God-send when we were so exhausted in our traveling. It was comfortable, quiet and we slept well Easy check in even though it was extremely late and and easy check out 5 hours later
If you are ever disappointed at a Best Western than you will not be happy anywhere. We always choose Best Western Hotels no matter what part of the country we are in. Some are better than others but they all have the most comfortable beds, great breakfast and courteous staff. You can find these things at other hotels, but not for this price. Wouldn't stay anywhere else.
Amazing 2 night sit tight!! Extremely obliging and exceptionally pleasant!! Rooms were spotless and pool was magnificent!!! Prescribe to anybody venturing out to Gulfport!! Strolling far off eateries, 3 minutes from goliath outlet shopping center, waterpark, 5 minutes to airplane terminal, and around 15 minutes to Naval base!!
On business out of state. Odd job and had work nights. Check out is 11 AM and check in is 3PM normally at all hotels. I got off at 8 that morning and had to be back at 7 that evening. I knew trying to check in at this time was going to be a problem. No BW where I was working. Drove to Minden, LA cause they had a BW. I explained to the lady at the desk my situation and asked to try to check in early. Got there at 9:15A. The lady at the desk did everything in here in her power to get me in that room as quickly as possible. I was in a room before noon and got plenty of rest. Nowhere but Best Western and Minden is top notch. VERY seldom if ever do I give all 10's. Minden is a 10.
General this inn was spotless and advantageous to the interstate. It was tranquil. I would stay here again if voyaging through this range overnight. There are a few restaurNts and spots to eat inside strolling separation. The eatery was incredible and the general population there were cordial.
General this lodging was spotless and helpful to the interstate. It was tranquil. I would stay here again if voyaging through this zone overnight. There are a few restaurants and spots to eat inside strolling separation. This eatery was awesome and the general population there were agreeable.
We were simply searching for a spot to spend the prior night we completed our excursion home. I would not like to spend a ton of cash, additionally needed a spot to rest serenely. This spot fit the bill. We delighted in the amicable staff and clean, upgraded room. The room was tranquil and the bed was agreeable. It was an incredible quality contrasted with different inns in the region
The rooms were a good size but not as clean as needed to be. We found a dirty sock and trash on the floor. Rooms smelled musky and needed spraying with disinfectant. We did not like the way billing was done for couples booking reservations together. If you are really desperate for a room, then you will stay here.
My significant other and I making the most of our overnight stay in Minden. The proprietors of this lodging were so amicable and kind. The nourishment was extraordinary, and the spot was so wonderful. My husband and I prescribe this Bed and Breakfast to anybody that are searching for an awesome spot to stay at in Minden.,
I enjoyed a very comfortable and expeditious experience with this hotel. I slept well with a good selection of pillow comfort levels, and the breakfast was more than satisfactory. I would stay here again for business or pleasure.
I stay two nights in Western Minden Inn hotel, and I feel very comfortable. Rooms are spotless and comfortable. The staff was very kind and helpful. I love the food at this hotel it's so delicious if in the future I have chance I will stay again at this hotel I feel so happy and peace in this hotel I must recommend thanks
OK stay - very good breakfast - Hard to get in and out of parking lot. Had to travel about 1/4 mile to get in north bound to go back toward town.. Breakfast room really small but motel room was very nice.
Clean and comfortable beds. Nice staff. Good thing this is a pet friendly hotel. I brought my dogs. I was a little bit concerned with persons who were hanging around the side door near my car early in the morning. Not sure if they were hotel guests or not. But as soon as they saw me with my dogs they left.
everybody was very friendly, the Hotel staff was very helpful in answering any questions we had. The toilet was leaking when we got there, the maintance guy got right on it and that was like around 11:00 p.m that night.
Nice, clean property located at a freeway exit/entrance. Non-smoking room was clean, bed and pillows were very comfortable. This property allows pets with a $15 pet deposit. Was pleasantly surprised that I could not hear noise from the freeway.
Website gave misleading images. Rooms and breakfast area are smaller than appearance on website. No restaurants nearby and very difficult to go into downtown from location of motel. Close to interstate and gas stations.
This property is either a holdover from another era or a stepchild in the portfolio of properties. All the rooms open directly onto the parking lot or in the case of the second floor, onto the open walkway which looks out over the parking lot, which is very small and dark in places - did not like that from a safety viewpoint. Also there was no cart available to help move our luggage The night we stayed, many workers with big noisy trucks left very early in the morning. Dining options were limited in a dry city with no sidewalks to walk anywhere - although we actually had a good meal at the cafe at the local gas station (go figure). Room decor is very dated and the mattress needs replacing. Breakfast selection is limited and not tasty, fruit was small in size, coffee was TERRIBLE. This BW was the more expensive of our trip and not worth what we paid. Certainly did not come up to the BW standards I have experienced at other locations.
Rates are average for the area. The hotel is just fat enough away from the interstate that there is not a noise problem. There is a nice lot for trucks. Rooms are satisfactory for the price. Hotel is also very easy to find and park a truck.
This is a dry town so, purchase your beverages beforehand. There is no restaurant opened within walking distance for dinner on the weekend. The room was quite large and clean. Breakfast included typical hot items.
If you are traveling down I-20 through louisiana heading West and you just can't make it to the Chateau in Shreveport then exit Minden. It will be the 2nd exit. right by the interstate. They will take care of you here with a nice comfortable room to get some rest. I was doing a job in Ruston and drove 20 miles out of the way to Minden to stay in a Best Western. I travel with my pillows and when I left I forgot them. I called them to ask if they were found and they already had them safe and secure for me when I came back through headed back to Texas. THIS is why I ONLY stay at Best Westerns.
A very nice place to stay, The staff will go the extra for you. Clean rooms, Handy location close to different places to eat, Quick access to Interstate, Breakfast is always ready and ready at the times posted,
The most important thing to me is a good nights sleep, which we always get at Best Western. Their beds are so comfortable. Plus our stay is always the best. We wouldn't stay anywhere else. Oh yes, you could possible find a cheaper hotel somewhere, but to me Best Western is worth every penny.
I had a non smoking room but think someone before had not obey the rules. But the bed was comfortable and room was clean. Breakfast was good and the manager went out of his way to help me with internet issues on my computer. This is an older hotel and the rates are a bit high for its age.
Room was clean and comfortable. The shower was awesome. A lot of oil field workers staying but was relatively quiet considering. Breakfast did not start being served earlier enough for us to eat before we had to leave in the morning. Will be scheduling future stays at this hotel.
Room was very clean, comfortable and quiet. Bed was comfortable as well. Breakfast offered good choices; food was fresh and tasy. The serving area is small and cramped.with only 3 tables in seating area.
It was gross to stay here. Pets should stay at kennels and hotels should not rent rooms like here. GROSS. I sprayed lysol and helped a little, but gross. I travel a lot with work and this place will change me to stay where the pets don't. The rest of my trip was spent pet free. Please note I like animals but not inside where I sleep. Animals use the bathroom on carpets---and thats a fact. NOT FOR ME!
We requested NON-SMOKING King. The second we unlocked the door, EXTREME stale cigarette smoke smell wafted from the room and hit us in the face. We shut the door and went to front desk clerk to request another room. Same thing happened in the Queen Double offered us. We took the Queen Double because it was very late and we needed to sleep and get back on the road the next morning. We only brought the bare essentials for the night into the room so as not to stink up our possessions. Hotel bedspreads are full of holes, carpet in front of fridge is sticky. Everything about this place is OLD and dated. Hotel is overpriced. They need to gut that place and start over. The breakfast bar is excellent and up to code. The staff is friendly and helpful. It's only the building furnishings that literally need to go to the dump.
Needed 2 nights for an unexpected trip to Minden, our aging mother is in the hospital. Most hotels will discount for this as most did on our way to Minden. Only discount available were over 55. For this area and town you are limited to only 2 good hotels as the others seem to be "worker weekly stays" so you are limited on a nice place to stay and they seem to charge more due to that. Staff was friendly and helpful but rates were very high.
This hotel is not one of the top tier Best Western hotels, but it is comfortable and clean and reasonably priced, and the room has what you need. Reservation had been messed up, queen iso king (was too tired to try to get that corrected). Big drawback with WiFi, it was non-secure so that limited what you could do online, hope they do something about that.
We stayed here on our way to visit family. They were welcoming from the moment we walked in the door. They made sure we knew when breakfast began, showed us exactly where our room was located, and asking how many keys we needed. The next morning, we were greeted as we went to breakfast. We left forgetting something very important in our room. Everyone from housekeeping to the general manager made sure we received it back. We were so pleased and thankful to be staying here. We will be sure to stay here again!!! Thank you!!