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Clean. nice people, good value.
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had such a positive experience during your stay. Your kind words motivate our team to continue providing exceptional service and creating memorable stays for our guests. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
Room was decent, staff seemed put off when helping customer or asked questions. Breakfast was days old reheated biscuits and gravy, powerded eggs, undercooked or day old sausage. I have definitely stayed at better best westerns.
Thank you for taking the time to share your feedback. I'm glad to hear you found the room decent, but I'm very sorry that your experience with our staff and breakfast did not meet expectations. Providing welcoming, helpful service is something we take seriously, and it's disappointing to hear that this was not reflected during your stay. I will be addressing your comments with our team to ensure we improve how we interact with and assist our guests. I also apologize for the issues you encountered with the breakfast quality. This is certainly not the standard we aim to provide, and your feedback has been shared with our kitchen staff so we can make immediate improvements. We truly appreciate your input, as it helps us identify where we need to do better. We hope you'll consider giving us another opportunity to provide you with the higher-quality experience you expect and deserve.
Nice clean hotel. Fair price in a quiet area of town. I would stay here again if I'm in the area.
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had such a positive experience during your stay. Your kind words motivate our team to continue providing exceptional service and creating memorable stays for our guests. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
The hotel is basic and fine for budget stay. We had an air conditioner issue with first room and front desk was nice about moving us. Rooms are clean, water was hot and good water pressure, and it was quiet. Breakfast was adequate although Internet was pretty awful.
Typical BW hotel. We found this one to be better than average. Carpeted flooring. More comfortable than average bed. Clean. Hotel cart had flat tires. That made it very hard to push. Breakfast was just ok. Average BW breakfast. Bad coffee. Not really worth getting up for. 9 AM cut off. We will find a local breakfast joint next time.
I woke up with red whelps all over my body. When I turned on the lights there were bed bugs in the sheets. Tried to go see someone at the front desk but no one was there. Also, the TV didn't work the night before...had to go get the front desk person outside that was taking a smoke break. I would avoid staying here.
We are deeply sorry to hear about your recent experience at our hotel. Please accept our sincerest apologies for the inconvenience you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and it is disheartening to learn that we fell short of meeting your expectations. We take reports of these types of issues very seriously and have immediately initiated a thorough inspection and treatment process to address this issue has already been accomplished by the pest control company. Additionally, we investigated the lapse in service at the Housekeeping Department to ensure that such situations do not recur in the future. Rest assured, your feedback has been shared with our team as a learning opportunity to improve our services. Please allow us the opportunity to make it right. We would like to invite you back so that we can demonstrate the improvements we have made based on your feedback. Our hotel will be contacting you directly.
We spent one night in this hotel in room 108 which was spacious with a King bed. The room was very quiet, and the shower had plenty of pressure and hot water. The pillows were all thicker and firmer than what we preferred, but otherwise the bed was comfortable. We enjoyed the hot breakfast served from 6 to 9 AM in the lobby that included tea or coffee, waffles made fresh with a waffle maker, scrambled eggs, sausage links, biscuits and gravy, muffins, toast with butter and jelly, bagels with cream cheese, 3 cold cereals to select from, oranges and apples, and even ketchup packets and peanut butter!
Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you enjoyed the hot and tasty food during your visit. We apologize for the inconvenience caused by the issue with the toilet not refilling properly. Your report allowed us to address the problem promptly. We're pleased that aside from this minor issue, everything else met your expectations. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back soon.
Everything was very clean. We enjoyed the breakfast. Food was hot and there were lots of options. Check in and out was super easy. I would recommend staying here if you're in the Mexico area. Walmart is super close for anything you might need. Staff was helpful.
They have updated an older hotel the best they can for the time being I hope. For the price it wasn't too bad. It was a nice and quiet place. Very clean in the room and all areas around the hotel. A few things could be improved but maybe in time.
Thank you for sharing your experience with us following your recent stay. We're thrilled to hear that you found our updated older hotel to be a nice and quiet place, and we're glad that you appreciated the cleanliness of the room and all areas around the hotel. Your feedback is valuable to us, and we take your suggestions for improvement seriously. Rest assured, we are continuously working to enhance our facilities and services to provide an even better experience for our guests. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you believe could be improved, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to serving you again soon.
Four adults and two toddlers thoroughly enjoyed this hotel, just as we have in years past. The staff is friendly, does everything we ask, and recognizes us from previous years. Breakfast is hot and good. We enjoyed the pool, but it was very cold. If the pool were just warmer, we would have no complaints at all. Some carpets are close to replacement time and some fixtures are wearing a little, but these didn't detract from our visit.
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you and your group, including the toddlers, thoroughly enjoyed your stay. It's great to know that our friendly staff, accommodating service, and hot breakfast contributed to a pleasant visit. We appreciate your feedback regarding the pool temperature and the observations about carpets and fixtures. Your comments are valuable, and we will certainly take them into consideration for ongoing improvements. We look forward to welcoming you back in the future and providing you with another enjoyable stay. If there's anything specific you loved about your visit or if there are ways we can make your future stays even better, please let us know.
The Best Western Teal Lake Inn was a great choice for my granddaughters and myself. Super clean rooms, safe surroundings, very friendly and helpful staff. Breakfast was good especially the waffles! Everything was fully stocked and fresh. I was pleasantly surprised. I would happily stay again.
Thank you for your wonderful feedback! We're delighted to hear that your stay at the Best Western Teal Lake Inn was a great choice for you and your granddaughters. We really appreciate your compliments about our clean rooms, safe surroundings, friendly staff, and enjoyable breakfast and the waffles. We're looking forward to the opportunity to host you again, and we'll continue to provide a welcoming and comfortable experience for you in the future. If you have any more comments or suggestions, please feel free to share.
Standard mid-western hotel in a rural setting. A place to stay for a night or two, simple, here and there, a little worn down, but overall functional and clean. The latter is the most important. If I am underway and only need a place to sleep, this is what I am looking for.
Thank you for your review. We appreciate your understanding and feedback. We aim to provide a functional and clean place for guests like you who are looking for a simple and comfortable place to sleep while on the go. Your input is important to us, and we'll continue to work on maintaining our cleanliness and functionality. We hope to welcome you back for another restful stay when you're in the area.
Our hotel stay was great. Staff was extremely friendly. The hotel was clean and staff very accommodating. Several friends/class mates stay at this hotel and everyone compliment the staff. I give this hotel a 5 star rating.
Not overly noisy, quite & peaceful rooms. When I walked the halls for Ice, napkins, plastic silverware, the halls were peaceful also. It was nice and I felt safe. No-one could get into the Building without a keycard! We had a wonderful peaceful time.
This is the only place to stay in Mexico, Mo. I don't feel as though they put their best foot forward to accommodate the guests.Breakfast was a complete disaster and the gentle did not have enough supplies to cook more breakfast for the amount of guests there.
When anyone asks for a hotel in the area, I direct them to this Best Western in Mexico, MO. It is just what you're looking for - clean room, friendly staff, and fresh. It is the only place I will stay in Mexico!
Dirty towels hanging on bathroom door, hard beds, worn out pillows, dirty carpet. Not much selection for rooms in Mexico Missouri, but at their rate I would expect better. We will stay in Columbia or Jefferson City next time.
We had stopped and stayed driving through on vacation. It is an average place, can't complain too much as it is about the only place around where we were going. My son slept on the sofa bed, and it was hard as a rock, he didn't sleep well, in fact he almost got folded up in it. It was a funny moment, he was fine. It was about the most memorable moment of that stay. LOL. Would I stay again? Probably. But my son wouldn't want to sleep on the hide-a-bed. He would've slept better on top the sofa instead of on the bed.
My main complaint is after reserving a room 9 months in advance, requesting a handicapped room or 1st floor room, calling the week before my stay to remind them of our needs once I checked in neither were available. My companion fell entering the back entry door and once again we asked the staff for help or to move our room but they were unable to fulfill our request. I wish if they can not accommodate requests such as a handicapped room then let us know ahead of time.
Handicapped room was not reserved, the room reserved was a double queen for two adults. Please check your email confirmation for proof. You cannot call the hotel one week in adance to ask for a handicapped room when the hotel is full. First floor King bed room was offered to your companion after her accident, she did not take us up on that offer. Request for first floor room can be fulfilled by hotel, however this kind of request is first come first serve.
A pleasant find and worth the drive. Room was spacious, clean and inviting. We had a room with jacuzzi. The grounds were lovely. The bed comfortable. Despite the hotel being full, it was quiet. We had a wonderful night's sleep. This hotel was a Best Western, but it was superior to many Best Western Pluses that we have stayed in.
This place was clean, cozy and just comfortable with a staff that was beyond eager to please, A++ on our stay, every time we needed assistance someone was right there to deliver, we arrived very early and we were given our room with only a early check in fee after driving all night to get to a funeral, the entire stay was met with absolute great attention and eagerness to please, we loved our stay and will stay here again and again!
Hotel was clean and cared for. The breakfast was well stocked with lots of choices. Front desk staff was helpful and friendly. Would stay here again. Parking is off street and there is very little road noise.
Very comfortable accommodations and very friendly staff. They really did have a hot breakfast...it was “back to normal “ after Covid: great variety of hot items and also fresh fruit! The pool is larger and was open!
Check in was fast and easy, checked in earlier than expected cause we arrived earlier. very friendly staff only thing is i didnt have my membership card and she didnt look it up so i didnt get my stay points,, It was nice clean and quite. will be there again
Nice quiet clean hotel for a smaller town in Missouri Libby and rooms were nice. Large rooms. Good hot breakfast. Lots to eat nearby. Rooms are spacious and modern. A great place to stay when in the area. I will stay here again when in the area. Hotel staff was nice
made a reservation 4 months ago for thursday thru Sunday night., we checked in on Wednesday and out on Sunday morning. Refused to credit us for the day we did not stay. our group rented over 20 rooms. and some others stayed an extra day.
A very nice, well maintained, and quiet BW. The staff was friendly and helpful. A nice experience as usual. If you have reason to be in the Mexico, Mo. area and need lodging the Teal Lake Best Western is your best choice.
The cleanliness of the hotel and room were nice. The room itself was very big and accommodating for all my needs. Definitely recommend to anyone in the area who's needing a hotel! The location was in good proximity to fast food restaurants which made for grabbing something on the go real easy.
When I booked these rooms I had very low expectations. I have learned that small town hotels even with a big name normally leave much to be desired. I was pleasantly surprised! This hotel was a class act. Great rooms clean and comfortable. Great mattress. The staff was friendly and very helpful. They accommodated our small family reunion the night before a funeral that brought us into town. The only two negatives were no elevator, I can walk up stairs no big deal. And I was warm I had to turn the air conditioner on in our room to sleep even though it was 30 degrees outside but the air worked and we all slept comfortably. Highly recommend
We had stayed at this property before COVID. It is probably the best property in Mexico. Our 3 night visit was due to a funeral. Read the We Care Clean policies and booked the hotel. Many of the protocols are not followed - Social distancing measures will be implemented, wellness best practices signs will be prominently posted - this was not followed. Did not see wipes or sanitizing stations. Maintenance and house keeping did not wear gloves or masks (did not have room serviced during stay). The people behind desk did wear a mask. One person wore a face shield, but no mask underneath. Bed scarves were not removed from the room, and decorative pillow remained on a chair in the room. There was a hot breakfast buffet. The first two mornings, we were the only people at the buffet. The final morning the breakfast area was so congested. No one was paying attention to social distancing. Tables were so close together that one would have to stand sideways to get between tables . The hotel did provide gloves for you to use when getting your food. Very few guests had masks on when getting breakfast food. All three mornings we took our food back to our room and ate. If you are at all concerned about COVID protocols, this is not the place to stay. On the plus side, staff is friendly. Many choices at the breakfast buffet. Bed was comfortable. There is free open wi-fi. Pool and exercise room are closed - in fact the pool has been drained and being used as a storage area. Be aware there is not elevator at this hotel so if your room is on the second floor, one has to haul bags up steps.
I couldn't get online REWARD $ to work; called 800#. Larry, Ariz. got me set up; took my reservation too for 1room 111 HANDICAPPED ROOM with walk-in shower/low bed. I WAS ASSURED I HAD THIS ROOM TWICE! He didn't let MEXICO, MO know this! They didn't know I was coming until I walked in! ROOM was taken; reserved earlier by someone else!! Then she charged me more money & DIDN'T take off my $100 REWARD $ PROMPTLY. I got that straightened out fast on OVERCHARGED. So CALL MEXICO MOTEL PROMPTLY so they have you in THEIR SYSTEM! ARIZ. can't see which rooms are booked or NOT! I was disappointed no one let me know room I wanted was NOT available on my 6 nights there! Now I know why! Ariz. didn't let them know of my reservation. Mexico front desk DIDN'T do my reward points using $100 off my 6 night stay. Created another problem, but mgr. Casey got it STRAIGHTENED OUT giving me CREDIT vs. taking it off my total bill. VERY FRIENDLY STAFF; each very caring/helpful to all. DELICIOUS BREAKFAST; lots to chose from. Nice parking lot. My toilet was making flushing noises which I turned into front desk 3 times. Mgr. checked twice, but it wasn't acting up while she was there. It acted up after she left of course. It ran every 5 min. for 1 hr. when acting up. ADJOINING DOORS need insulation put between them. I heard every conversation in both handicapped rooms on 4 of my separate stays there. Very noisy from people WALKING ABOVE in both handicapped rooms I stayed in. Mgr. said she told her husband/owner; he put it on his TO DO LIST after their annual inspection coming SOON! We have NO PRIVACY where I heard everyone one of their phone/person-to-person conversations. I talked also to mgr. Casey, about remodeling 2 more rooms making them handicapped with walk-in shower or tub. WE CAN'T DO THAT DUE TO ADA/disability rules! So I will be contacting ADA about making changes in their rules!! This was a frustrating visit out of my 4 separate stays there at check-in. Rest of stay was ok!!
Always clean, dependable, friendly people and atmosphere. Good Prices ! Best place to stay in Mexico Missouri Worth the visit. Located in a good area for getting around the town. It was highly recommended and I see why.
We found our room very clean and the staff were friendly. The hotel had basic ammenties and nice sized rooms. They offered breakfast but we didn't take advantage of it so we can't say how it might be. We would stay again if passing through the area.
Anyone in the service industry should come and stay here, WOW what customer service. Janice called, made our reservation on the way up, I listened to the call, couldn't not have been any easier When we walked in the lobby, it was clean, great looking and we were greeted and taken care of in a couple of minutes we were on to our room. Room is great, could not be any better The front desk called to make sure everything was ok in the room. We don't come to Mexico very often, but when we come back it will be here
Friendly Staff, book online, quick and easy check-in. Clean, up to date rooms and breakfast bar. No elevator, I was given first floor room when requested. No discount for 7 day stay or for repeated stay.Our family is held near by every 2 years.
Dear Guest, Thanks for being our guest and we appreciate your business. Thanks Ken
Nicest place to stay in Mexico Missouri. Clean comfortable, friendly staff, great breakfast. The staff goes out of their way to make you feel welcomed and appreciated and valued. Ken the Manager is very personable as well as the rest of the staff. Bill at night and Amy in the Mornings
This facility is the best. Staff is always the same, so the employees evidently enjoy working there. We even had Christmas with the grandkids in the lobby with their tree! The staff went out of their way to make it special for the kids.
Dear Guest, We are glad you enjoyed your stay with us. Thanks for being our guest and we appreciate your business. Thanks Ken
Booked 3 rooms for our son's wedding. Booked online at one rate and was charged a different rate at checkout. I did change the number of people in each room but was not informed of the rate change at check in. Had he told me of the rate change I would have cancelled the second night as there are other places to stay in town. I am a frequent traveler and member of all the major chains loyalty programs. Never have I had a rate change after the fact. After speaking to Ken the manager, he said he was not going to make it right and said " Tough. Stay somewhere else next time. " I brought him over 10 rooms worth of business and without our party, the hotel would have been virtually empty. I had another 3 members of our family try to book with him over the phone but they decided to stay elsewhere because of his rude service. Do yourself a favor, stay in your car rather than deal with this jerk! I guess Best Western didn't screen this guy. He should have the Best Western license removed.
Your ethics clearly indicates that you should not cheat with other businesses by booking room for one person and sneaking in 4 people in each room.
Our room was extremely clean and comfortable. The staff was excellent and the breakfast was completely stocked. My partner complained about hard biscuits and so so gravy. I was impressed by the variety even though I'm not a breakfast eater. I noticed they had gluten free, & sugar free and non dairy options.
Dear Guest, Thanks for being our guest and we appreciate your business. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
I recently stayed at the Teal Lake Inn in Mexico. The staff went out of their way during our visit to make sure it was an enjoyable time for everyone. I really appreciate the level of hospitality shown!
Dear Guest, Thanks for recognizing our team's efforts. We are glad you enjoyed your stay with us. Thanks for being our guest and we appreciate your business. Thanks Ken
Terrific smoke free property. Recent renovation of the facility was a great improvement to an already good property. Rooms are clean, beds comfortable. Free breakfast and kid friendly. Great value for the dollar. We stay here when in the area and will continue to stay as we can
Dear Guest, Thanks for your valuable time in writing us a 5 star reviews. Such reviews motivates our team to maintain our hotels high standards. We also score 100 / 100 on our health inspection, we have been receiving 100/100 from last 3 years.Looking forward to see you again if you are in Mexico Missouri area. Thanks Ken
Every time I visit family in Mexico I stay Teal Lake. It is by far the best in the area. Has a nice pool a decent breakfast and the staff are top notch people. The hotel is a little old but it has been updated and well cared for. There is a heated pool that the kids love. The man at front desk that checks you in is always there to help.
Dear Guest, Thanks for the 5 star reward, we are glad you and your family had enjoyed your stay with us. We appreciate your business. Thanks Ken
Stayed here while visiting family. Rooms are extremely clean and the personal is very friendly. My only complaint is the pillows are too big/firm and the breakfast selections could be better. Otherwise our stay was great!
Dear Guest, Thanks for being our guest and we appreciate your suggestions. We will sure try to implement them in near future. Thanks Ken
Wonderful gem in Mexico, Missouri.. but definitely skip breakfast buffet.. undercooked sausage and crunchy eggs. Rooms are very modern, pool area is immaculate, parking is well lit with a parking lot cat that greats you.
Dear Guest, Thanks for being our guest and we appreciate your business. Sad to inform you the cat has found a new home, someone took the cat with them. Thanks Ken
Found this Best Western to be very clean and the property in great condition. Had no issues and the breakfast buffet was very good! Thought the cost of the room was a bit high for the location. Cost was about $35 higher than the Days Inn but this was a nicer property.
Dear Guest, We are glad you enjoyed our breakfast buffet, Looking forward to see you again if you are in Mexico MO area. Thanks Ken
we spent 4 days in mexico mo we were early in the day jeremy took care of us the rooms were better than expected breakfast was great fresh and lots of choices pool was clean EVERY TIME WE CAME THERE WAS A FRIENDLY GREETING POOL AREA WAS CLEAN YET YOUR EYES DID NOT WATER DUE TO CHLORINE VERY NICE IN A SMALL TOWN
Dear Guest, We are glad you enjoyed your stay with us. Thanks for being our guest and we appreciate your business. Thanks Ken
I stay at Teal Lake whenever I'm in Mexico, MO. The staff is helpful and friendly. A first floor room was offered to eliminate the need to use stairs. The room was clean and comfortable. The WIFI is fast. There's a good choice of hot and cold items for breakfast.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you liked our services at our hotel. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
I love staying here, so so 2 to 3 times a year. Staff is always the same people, owner is frequently seen, facility is always immaculate. They even spoiled my 2 yr old grandson while he stayed with me during the day!
Dear Guest, We are glad that you enjoyed your stay with us. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
Fairly standard room for a Best Western, definitely looks like the nicest place to stay in Mexico. We stayed two nights and didn't have any problems. I had booked online and then called the local number. The lady who talked to me on the phone was obnoxious and condescending, although she claimed she was being "helpful", but other than that, no issues or complaints. The first night was quieter than the second but that's not managements fault. Beds were comfortable, breakfast offered a decent variety (although they could have used more tables/chairs for Sunday morning). The night employee was nice and polite, housekeeping was fine. I would stay here again.They have a pool but no elevator, just fyi.
Dear Guest, We are glad you enjoyed your stay with is. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
I would have given the hotel a 5 because of the service, the employees and the accessibility to everything in Mexico, Kingdom City, Columbia and Fulton, Missouri but it's just so old it feels dingy. And thevwalls are paper thin so you hear the entire conversations of everyone around you. Also there's no elevator so if you're on the second floor you have to carry your suitcases up the stairs. The employees were kind, helpful and accommodating. The people on the desk even offered to help us carry things up the stairs to our room. Which I thought went far beyond what was expected. They also warmly greeted us every time we walked in the door. Would I stay here again? Yes. But next time I'll bring my noise cancelling headphones.
Dear Guest, We just remodeled our hotel last year. I am sorry we did not meet your expectation on age of the hotel. Thanks Ken
Typical old property with a face lifted front end to make the place look like a nice clean modern facility, but nasty room with a cheap paint job. Rm 205 stunk to high heaven of OLD cigarette smoke. It was marked "no smoking" but clearly in the cheap face lift they did on the place, they didnt bother to steam clean or replace the carpets or drapes. The drapes especially smelled. My wife mentioned this at the desk, when we returned that evening, the chemical smell was so bad it made my lungs hurt. It was bad enough that the new filter in the CPAP machine was ruined overnight- it turned brown. As an added touch, the light in the ceiling at the entry was hanging by the wires, that is a ****CODE VIOLATION AND FIRE HAZARD.**** I watched the smoke detector, didnt see any lights flashing on it- they usually have red LEDs for a 'working' indicator so I assume it didnt. Theres no elevators here so had to carry luggage etc up stairs. And cold food for breakfast! THe cold items were cold, the hot items were cold. I guess the candles under the warmers were too short...
Dear Guest, Are you sure it was at the Best Western Teal Lake in Mexico Missouri? I am sorry for what happened with you. I just checked my courtesy call log book and I have not found any single complaint about smoke odor. Our hotel is completely non smoking hotel. Feel free to call us and we can discuss the issue. Our contact number is on the express check out receipt if you stayed with us, if you do not have the receipt then it should be on your credit card statement. Issues (if any) can always be solved during the stay, tripadvisor services cannot solve any problems after your check out. Thanks Ken
The Best Western Teal Lake Inn is undoubtedly the best hotel in Mexico, MO. Friendly staff, clean rooms, conveniently located, only a few minutes away from the Missouri Military Academy. Only downside is that there is no elevator so if that is important, ask for a room on the first floor.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
This is an excellent family oriented property for the money. Recently renovated, choice amenities. Non smoking, pool, fitness center, wi-fi sling with free breakfast. Best choice in Mexico, Missouri. We'll be back
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
We have no complaints about our stay! The staff was friendly and very helpful both with making and changing our reservations. They went above and beyond to make sure we were welcomed. I'll stay there again.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
The Very clean rooms were great. Great staff really took care of our needs. Good selection at breakfast and the food was tasty. Comfortable environment for family or just to relax. The fitness center and pool are real nice.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
The hotel was very clean and comfortable. They had a great breakfast selection. Their staff was very welcoming and friendly. You can tell every member of their staff takes pride in their job and loves the hotel.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
Best hotel in Mexico MO! We have stayed at most of the hotels in Mexico. Given the option, we will always go to the Best Western hotel. The older gentleman that has run the check-in desk, the past several times that we have visited, is just awesome! The hotel is showing a little age, but pretty clean. The breakfast buffet is really not good, but the 54 Diner is close by, or Burger King and McDonald's.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
The hotel is older but it is very clean and staff is excellent. There is not an elevator but it is only two stories. I recommend staying on top floor because it's quieter. The pool is nice and they do offer a breakfast. I stay here everytime I visit family in the area.
High price but top rate hotel. Staff friendly. Breakfast has a lot of options. Rooms are always clean. A lot of TV channels. Shower has great water pressure. They allowed late check out. I just need something more affordable. Especially when needing to stay multiple nights in a row.
Stayed for one night on business. The room was clean and well appointed. The lobby was very comfortable with a large screen television and plenty of seating. My traveling companion and I sat for a few hours just sitting and chatting . The breakfast was standard, but as we were eating toward the end of the breakfast serving times, the lady made us eggs to order. All the food was good and we appreciated the extra touches. Best place in town and a good recommendation for dinner.
This is the best hotel in Mexico, MO. I always get a good night's sleep here, and the breakfast is very good. Friendly staff who go out of their way to help. We always stay at this hotel when in Mexico. I have noted that it is always full when the Missouri Military Academy is having an event.
Dear Guest, We are glad you enjoyed your stay with us when you were in Mexico MO. Thanks for being our guest and we appreciate your business. Thanks Ken
Everything was perfect from our checking in to checking out. I detected a very slight and pleasant aroma the minute we walked through the door. Bill, welcomed us with such professionalism and a very polite humor. About 10 minutes after getting into our room he called us to see if everything was satisfactory and if there was anything we needed to let him know. He had a list of places to eat supper and he had great opinions on many of the places. Breakfast was perfect. I can't say enough about how good everything was and how friendly the people were that was on duty. BW is the best in my book!
Dear Guest, Thank you for writing such kind words about our hotel. We are glad you enjoyed your stay with us. Thanks for being our guest and we appreciate your business. Thanks Ken
Amy made sure our stay was more than comfortable. After we checked in they called the room to make sure everything was as we expected. We slept well and the walls seemed thick enough to muffle our little guy cry that night. We came for a funeral and we were treated with such care. Amy even made eggs that complied with our lactose free needs. Even when my daughter made a spill at breakfast she cleaned it up with a smile. Above and beyond! Fantastic spread for breakfast too! So many options from fruit, bacon,eggs, yogurt, as well as the regular cereal and carbs. The place to go if you're in Mexico, MO!
Wonderful facility and great customer service. Breakfast bar options great ( Wonderful biscuits and gravy!) Check in service great. location makes it easy to go into town or drive a few miles to major hwy.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad that you enjoyed your breakfast with us. Thanks Ken
Good value, clean rooms, and the internet works. Can't ask for much more than that in Mexico, Missouri. Housekeeping staff were excellent and attended to nice details in the rooms. Was able to use a Chromecast with the TV, and the internet was fast enough to stream video to it. A/C worked well and was quiet enough. Overall sleep quality was pretty good, no loud noises or intrusions in the night. Check in and out was quick and painless. All staff at the hotel were capable and courteous. Breakfast quality was acceptable, the sausage gravy was actually pretty good. A couple more low calorie drink choices might be nice there. Would really, really appreciate the addition of an elevator to the second floor. Recommended. Would stay there again.
Dear Guest, Thanks for your valuable time to take a survey about our hotel. We are glad you enjoyed your stay with us. Sorry for not having an elevator. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
Nice, modern and clean facility. What makes this property shine is the quality of their staff. Friendly, courteous and full of energy, particularly the retired Army vet working the front desk that night when I checked in. A real tribute to what a hotel staff member should be!
Dear Guest, Thanks for rewarding us a Gem, We will make sure we will maintain such ratings for all our future guests. We love all our veterans and we appreciate their service to our nation. Thanks Ken
The hotel was extremely clean and had an updated decor. The staff was extremely helpful and accommodating. I would definitely recommend a stay at this hotel. Family friendly atmosphere and a great breakfast included with your stay.
Dear Guest, Thanks for rewarding us with the 5 stars. It means a lot for us. We will make sure we will maintain such ratings for all our guests. We appreciate your business. Thanks Ken
We stayed at BW Teal Lake Inn while on a family-related trip. It's a well-managed property with very helpful staff. I was having difficulty booking online, but called Bill at the night desk and he did it all for me at the same price I had been quoted online. Our room was clean and comfortable; we had no complaints. We even used the large parking lot behind the hotel to practice Tai Chi. At breakfast the next morning, the lady who was serving was very friendly to everyone. She even took the initiative to bring us freshly-cooked eggs to our table, because she thought the eggs in the warmer were a bit overdone. We definitely will stay here again next time we're in Mexico, Mo.A
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you enjoyed your stay with us. Thanks Ken
Staff was so helpful and always seemed to be genuinely concerned about my needs. Placed all of our rooms near one another. Was sympathetic towards our family loss. Rooms were sooooo clean and smelled fresh. Breakfast was hot and offered a good variety of options. Pool was clean and water waa clear. Even though we didn't use it. Compared to the other hotel we stayed at down the road on a previous visit to Mexico, MO.
Dear Guest, Thanks for writing such wonderful words for our hotel. We appreicate your valuable time and business. Looking forward to host you again if you are in Mexico MO area. Thanks Ken
in town for business, only disappointment was lack of hot tub. Would have felt good after long drive. Was told that new owners had filled in but it was still listed as amenity. We had previously stayed at another hotel in Mexico that was terrible. Will be coming back next year for reunion and plan on staying here at that time. Overall was a good experience.
Dear Guest, Sorry for not having a hot tub, We have special jacuzzi room with hot tub. Please visit us if you are in Mexico MO and we would be glad to offer you a jacuzzi room. Thanks Ken
We stayed in the suite with a pull-out couch. After make getting the couch ready for my daughter to sleep in, we noticed a bad smell. The mattress on the pull out couch also had a stain. At first we thought it was our clothes & shoes from spending the day at the lake. We soon realized it was the room itself. The couch and corner where it sits had a bad odor. We noticed a fan in the hall near our room & thought maybe they were trying to dry some wet carpet. We used air freshener & didn't think anything else about it. It never occurred to us to notify the desk because it was late & we were tired from a long day. After check-out we received a call that we would be charged a $50 incident fee because they said we had urinated on the couch mattress. We explained the smell was present when we checked in. They said, "that room hasn't been used in two weeks". Okay? Then someone closed up the couch with a smell or house keeping didn't notice two weeks ago, because we didn't make the mess & would have told someone if we had. We thought it was taken care of, but credit card was charged the $50 fee anyway. Was told that they could not remove the fee, but could offer 10% off our next stay. This is unacceptable. The fee can & should be removed.
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thanks Ken
We have stayed at this hotel the last 3 years on our way to the Ozarks. Very clean and extremely friendly staff. The continental breakfast is very good and continually replenished. The “breakfast lady” is very accommodating and goes out of her way to make sure her guests are happy.
Have never stayed at a cleaner, more friendly Inn. We were met at the entrance with a smile and a warm welcome. The price was very low compared to the service we received! Loved it, only sorry we had only one night to experience it. We booked a king suite with jacuzzi, it was amazeing. Highly recommended.
Dear Guest, Thanks for rewarding us with 5 stars. We appreciate your valuable time for writing comment about us. We would be glad to see you again if you are in Mexico Missouri area. Thanks Ken
Enjoyed our time here. Staff was very nice and accommodating. Hotel was clean and all amenities were available. My kids enjoyed the pool area. Breakfast had great options for everyone but was a little crowded if you didnt get there at the right time. Food items were replenished quickly so you were never having to wait. Seating is limited, however.
Dear Guest, Thanks for being our guest and we appreciate your business. We are sorry that we have a smaller breakfast area. We would be glad to see you again if you are in Mexico MO area. Thanks Ken
I stayed here for about a week and it was a nice hotel to stay at. Amy was great, she went out her way to make us feel welcomed. The rooms and halls always smelt great. Close to the town and near the stores.
Dear Guest, Thanks for rewarding us with the 5 star rewards. We appreciate your valuable time for writing such kind words about us. We would be glad to see you again if you are in Mexico MO area. Thanks Ken
Everyone we encountered in the town was friendly and helpful. We had a pleasant surprise when we discovered Mark Twain Park (also his birthplace) and enjoyed the museum and grounds near our lodging. For such a small town we never found ourselves wanting for anything.
Dear Guest, Thanks for being our guest and we appreciate your business. Thanks Ken Best Western Teal Lake Inn Mexico, Missouri
the staff were very nice and helpful, the rooms were comfortable and nice. Over all a great stay for the money. Slept well, enjoyed a great breakfast, easy access and close to the city of Mexico where my meeting was.
Dear Guest, We are glad you enjoyed your stay at our hotel and it was easy accessible. We appreciate your business. Thanks Ken Best Western Teal Lake Inn 3602 S Clark St, Mexico, MO 65265 Ph 573 582 0700
We spent 3 nights at this hotel in April. The property is well-maintained, and very clean. The staff was amazing. The friendliest most accommodating people I had delt with in a long time. The hotel's amenities include WiFi, cable TV (must be satellite; reception was spotty), fitness room and indoor heated pool. There is a full breakfast each morning. There are only a few choices for lodging in Mexico and I would not stay anywhere but here.
Dear Guest, Thanks for being our guest, we are glad you enjoyed your stay. Thanks for writing such kind words about our hotel. We would love to see you again if you are in Mexico MO area. Thanks Ken Best Western Teal Lake Inn 3602 S Clark St, Mexico, MO 65265 Ph 573 582 0700
Extremely clean and modern, great facilities, nice complimentary breakfast. Unexpectedly modern and up to date in a small town. The whole facility is extremely clean and modern, the staff friendly, the rooms spacious. We are from Mexico and have stayed elsewhere but this far surpasses anything else in town and during our family visits we will stay there in the future.
Dear Guest, Thanks for you valuable time in posting such kind words. We appreciate your business. Thanks Ken Best Western Teal Lake Inn 3602 S Clark St, Mexico, MO 65265 Ph 573 582 0700
Very nice motel. Clean and had a nice smell in rooms and throughout building. Staff very friendly and let you know they were their if you needed anything. Pool water was nice and warm but pool room was cold, which staff acknowledged and suggested keeping towel close when you got out. NO hot tub or sauna room.
Dear Guest, We are glad you noticed our fragrance in our hotel. Sorry for not having sauna.Please visit us again if you are in Mexico Missouri area. Thanks Ken Best Western Teal Lake Inn 3602 S Clark St, Mexico, MO 65265 Ph 573 582 0700
I usually dont stay at hotels , but this was recommended to me by Zenith Aircraft nearby. good choice , staff was great . pool was great and heated . no complaints other than I prefer scrambled eggs , not patties.
Dear Guest, Thanks for being our guest and we appreciate your business. We keep on trying different items in our breakfast area so that way we dont have same stuff every day. Now we have stared serving egg omelette with cheese. We would be glad to see you again at our hotel if you are in Mexico Missouri area. Thanks Ken Best Western Teal Lake Inn, 3602 S Clark St, Mexico, MO 65265 Ph 573 582 0700
Everything was VERY clean. Check in & out was good. Room had everything we needed. Good wi-fi. Breakfast buffet was pretty standard, hot things were hot & cold things were cold. Not true at every motel. Pool & fitness room were okay, wish they still had a hot tub! Good value for the money.
Dear Guest, Thanks for being our guest and sharing your great experience. We would be glad to see you again at our hotel if you are in Mexico MO area. Thanks Ken Best Western Teal Lake Inn 3602 S Clark St, Mexico MO 65265 PH 573 582 0700
Excellent stay. David was helpful during morning breakfast, they had eggs bacon bicuit and gravy, varitey of other breakfast items. chasity the head housekeepinh manager was very nice too. Will sure stay again .
Dear Guest, We are glad that you enjoyed your stay with us and our team members made your stay more excellent. Please visit us again if you are in Mexico MO area. Thanks Ken
We do a lot of traveling for sporting events. I can honestly say, this was the easiest hotel to reserve with. Amy took SUCH good care of me and helped us add an extra kiddo to our room without any problems so that everyone has a comfy place to sleep! If our stay is anything like the customer service we have received just making the reservation, it's going to be awesome.
Dear Guest, We are glad that our team member Amy gave you excellent guest service while booking your room. Looking forward your arrival at our hotel. Thanks Ken Best Western Teal Lake Inn Mexico, Missouri 65265 Ph - 573 582 0700
This hotel smelled wonderful and my room was very clean so 5 stars there. Housekeeping was nice but managements and afternoon guy not so much. Maybe they were having a bad day I really don't know. Breakfast is average to slightly below average. Small breakfast area. My bed was not comfortable and I travel alot with my job. I found it odd to not have a fan in the bathroom and powerstrip extensions were used in the room for all the lamps and appliances, that seemed like a bad idea. I could hear someone's radio (the bass) at night for much longer than I cared for. For me the worst part of my stay was seriously the bed and I felt as if I had stuff crawling on me all night. By far housekeeping was the best part of this place. I'll be trying another hotel if I'm back in Mexico as this place was average at best on everything else. It just gave me a strange vibe ontop of the rude management. I really don't see how others rave about it, my first thought was it was family or friends helping them out but it's possible I just came on a bad day I guess??? Either way first impressions are important to me and I'm not impressed.
Dear Guest, I apologise for not meeting your expectations. We can understand your retaliation for not letting you stay beyond your extended late checkout. Thanks Ken
This hotel is a great option for business travel. Super simple accommodations that cover the basics very well. Pillows a bit firm, and in room heating unit a bit noisy, but it was winter during our stay.
Dear Guest, Thanks for being our guest and we appreciate your business, we are sorry we did not meet your expectations with pillows and ac unit. Thanks Ken
I recently spent 10 weeks at this hotel on a business trip. Patty, Bill, and the rest of the staff were amazing! Always very professional and friendly. It's always hard to be away from home for so long, but the staff helped to make it feel like my second "home". Breakfast was always great and rooms were clean. Would highly recommend to others.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad that you enjoyed your stay with us. Thanks Ken
We've stayed at a few hotels in the area before but we're pleasantly surprised with this gem! The heated pool is amazing, breakfast has a nice variety, everything was clean and their customer service is wonderfully responsive. This is now our first choice for family visits when we come back!
Dear Guest, Thanks for giving us an opportunity to earn your business. We are glad you enjoyed our heated pool and breakfast during your stay with us. We would be glad to see you soon again if you are in Mexico MO area. Thanks Ken
The check-in process was smooth with no problems and our room was nice and clean. All the staff seemed friendly and attentive to us. We would stay here again if we had to stay in Mexico, MO. We stayed in a King Suite so our room had a little extra sitting area with a table and a little love seat. There was also a refrigerator in the room. The bathroom was clean and there was an adequate number of towels for us. The king bed was pretty hard and it was fine for me but my wife found it to not be very comfortable. The fold-out bed from the love seat was not comfortable (similar to most fold-out beds). The room was warm and we had to keep the AC running even though it was cool outside. The breakfast was very good. There was a fairly large selection of hot and cold options. There was a waffle maker, sausage links, potatoes, biscuits, gravy, bread and bagels (and a toaster), and eggs. The eggs were weird disks but they were perfect for putting on a biscuit with sausage to make a breakfast biscuit. The biscuits are served at room temperature but 20 seconds in the microwave and they were perfect. I believe there were also some pastries, fruit, and cold cereal available. Drinks included apple juice, orange juice, milk, water, and coffee. I was pleasantly surprised with the breakfast. Overall, if you have to stay in Mexico, MO, then this is probably your only good choice and you shouldn't be disappointed.
Dear Guest, Thanks for taking your valuable time to write such kind words about our hotel. We are glad you enjoyed your stay and your feedback is very valuable for us. Looking forward to see you again if you are in Mexico MO area. Thanks Ken
The staff here went above and beyond to make our stay amazing. From check-in time until we left, we experienced nothing but positive attitudes from everyone. The rooms were immaculate and extremely comfortable. This was probably the best experience that I've ever had at any hotel.
Dear Guest, We are glad that me meet your expectations and our staff was helpful during your stay. We appreciate your valuable time for writing such kind words about us. Looking forward to host you again if you are in Mexico MO area. Thanks Ken
Any time I am paying under $80 a night for a room I wonder just how much I should expect from a Hotel, but this Hotel was truly great experience. The night we arrived, it was late but we still found parking close to the front desk. The Hotel staff greeted us and were efficient at check-in. We got to our room and it was clean, well stocked, and well taken care of. I saw no differed maintenance of any kind. Everything worked right, the internet and TV service was good, and the remote was sanitized and placed in a fresh cover every day, something I have never seen before, but a great touch. There were plenty of fresh towels, all fluffy and not a single item of furniture or linens seemed to show any stain, wear or tear. You could tell there was a pride of service from the owner, management and staff at every level. My son plugged the toilet up using too much paper, he was able to get a plunger from the front desk, with clean plastic bags to handle it after its use. The vending machine was jammed with a bad dollar bill, I brought it to the attention of the front desk clerk and they fixed it immediately and gave us a refund for the dollar lost. There was individual Heat Pump/AC in each room. It worked well and we had no issue with the room comfort. The beds were good quality, soft but not too soft, and there were four pillows per bed. The pillows were too thick for me, and they all were the same size, this was the only issue I had, but it was not bad enough for me to complain about. I did not try to ask for thinner pillows. The breakfast in the morning had a variety of hot and cold items, it was not like the buffet of high-end hotels, but for a free-breakfast at the price we paid, it was quite nice. They had several types of bread, a waffle maker, toaster, and hot eggs, sausage and breakfast potatoes. I made breakfast muffin one day, and a breakfast biscuit another. The waffles are common, the hot protein was a nice touch. The potatoes were not to my taste, but the sausage and egg were fine. It would have been nice to have some cheese. They also had muffins, danishes, yogurt, juice, coffee and cold cereal. There was a microwave as well. Each day the room was cleaned and it was perfectly made up. I forgot my toothbrush at home, they provided a free brush and paste at the desk for me. The morning of checkout the folio was placed under the door, and everything was correct. The one complaint I have was there was no elevator to the second floor. There are only too floors, if you can't carry your bags upstairs, I suggest you ask for a first floor room. This was not a problem for my 16 year old son and I, but might be for families, or elderly.
Dear Guest, Thanks for rewarding our team with the five star reward, we are working towards an elevator, hopefully in near future we might get it. Thanks for being our guest and we appreciate your business. Looking forward to host you again in near future. Thanks Ken
We were pleased with our room - it was very roomy and comfortable. The staff was very friendly and helpful. The breakfast is typical. It is a good choice for anyone travelling this route. We would definitely stay there again and would recommend it.
Wonderful place. Excellent customer service! Clean. Comfortable beds. Typical breakfast. Worth staying at. They're accommodating to meet your every need. Weren't able to take advantage of the swimming pool because of our work schedule but it looked nice. Loved our rest!
Dear Guest, We are glad you enjoyed your stay with us. Thanks for being our guest and we apprecaite your business. Thanks Ken
The staff is very friendly and this location is tops in cleanliness. We were able to meet the Manager Ken multiple times and he always had a friendly manner and wanted to make sure everything was "top notch ". The pool was being redone but was opened before we left. The pool area was very nice and they are still renovating the hot tub which was no problem for us. We even arranged to stay an extra day it was so nice. Breakfast was good and coffee and tea is always available. Bill, Amy and the housekeeping staff always had a cheerful hello to everyone. Will definitely stay here again next time we are in Mexico.
Dear Guest, Thanks for the 5 star reward. We will make sure that we maintain this 5 star rating for all of future guests. Thanks for being our guest. Looking forward to host you again if you are in the area. Thanks Ken
We made last-minute reservations and our room was ready for us when we arrived an hour later. The property looks new. Restaurants are a short drive away. Beds were very comfortable and the room was quiet.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you enjoyed your stay with us. Thanks Ken
We were in town for a funeral. The queen executive rooms I had reserved are located only on the second floor. There is no elevator. My elderly mother is unable to climb stairs. The manager, Ken took care of it right away. It meant getting a third room but he was able to keep us all together and helped us out with the pricing. Breakfast was just ok. Coffee was good. Was a good stay overall.
Dear Guest, We are sorry for not having an elevator. We are glad the we were able to get you rooms on bottom floor. We appreciate your business. Thanks Ken
They have great customer service. The rooms were very clean, and it was the best place in Mexico MO to stay. The staff called our rooms shortly after we checked in to make sure every thing was to our satisfaction. I have never had that happen before. If you have to stay in Mexico MO this is the best place by far.
Dear Guest, We are glad you enjoyed your stay with us and you liked our way of courtesy calls. We would be glad to see you again if you are in Mexico MO area. Thanks Ken
Stayed here for solar eclipse in area. Hotel staff was friendly. Comfortable bed. Rooms decor was older but clean. Breakfast was ready early which helped with our scheduled departure. Grab and go meals were available
Dear Guest, Thanks for being our guest and we appreciate your business. We are remodeling our hotel currently. We are glad you enjoyed our breakfast before your early departure. Please visit us again if you are in Mexico MO area. Thanks Ken
I give this hotel a 5, not because it's a top-end hotel, but because, for the price, it's a great bargain. It's clean, and amenities are updated. The beds were clean and comfortable. The pool was nice. It was just what we needed to lay our weary selves down after 6 hours on the road. We'll stay again next time we're in the area.
Dear Guest, Thanks for rewarding us with the 5 stars. We are glad that you enjoyed your relaxing stay with us after a long drive. Looking forward to host you if you are in Mexico MO area. Thanks Ken
As we were traveling on the motorcycle, we decided to stop by the hotel early to see if we could check in and drop off our stuff before riding to Mark Twain State Park. Front desk was really friendly and accommodating. After our riding, we went back to the hotel for some relaxing time in the hot tub. As they were doing some renovations at the time of our stay, the hot tub was off limits. So we took a dip in the pool. Pool was a great temperature and very clean. That evening after dinner, we looked for a place to sit outside and enjoy an adult beverage. We did find a patio outside of the pool area but no furniture. There were steps leading into the building so we just sat there and enjoyed the evening. After a great night sleep, ( Did I say QUIET!!! My wife and I loved it.) we enjoyed the hot biscuits and gravy for breakfast. Would definitely stay here again.
Dear Guest, Thanks for staying with us. We are glad you enjoyed your stay with us. We appreciate your valuable business. Looking forward to host you again if you are in Mexico MO area. Thanks Ken
My husband and I stayed at the Best Western for 3 nights for a family reunion and I must say that the service was EXCEPTIONAL!! As a independent travel agent who is always looking for nice and clean establishments to send my clients, this one is definitely on my list!. The continental breakfast and the inside heated pool was a plus as well. I would give this hotel a 5 star rating. The hotel cleaning staff made sure the room was cleaned every day and that we had what we needed.
Dear Guest, Thank you to your whole family for staying with us and giving us an opportunity to earn your business. We are glad everyone enjoyed their stay. Looking forward to host you again if you are in Mexico MO area. Thanks Ken
This hotel is UPDATED AND CLEAN and the rooms are above par and the staff are very welcoming!!! The breakfast area is great and the pool area is clean and perfect for family. The exercise room is immaculate!
Dear Guest, Thanks for the 5 start reward. We will make sure that we will go above and beyond to maintain this rating for our future guest. We appreciate your business. Thanks Ken
Extremely pleased with accommodations. Friendly, helpful staff. Clean rooms. Comfortable beds. Easy online check in and express check our. It was a great experience. The breakfast was superb! Will book here again.
Dear Guest, Thank you for rewarding us with five stars. It means a lot to us and motivates us to work harder for our future guests. We are glad you enjoyed your stay with us. Please visit us again if you are in Mexico MO area. Thanks Ken
I arrived before check-in & clerk was very nice & helpful in checking to see if room type I reserved was ready. I was able to get in my comfortable room & relax after driving for 3 hours. I greatly appreciated it.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you were able to relax at our location after a long drive. We would love to see you again if you are in Mexico Missouri area. Thanks Ken 573 582 0700
We stayed here just for an overniter for a friends 50th Wedding Anniversary celebration. It was extremely clean and comfortable. Even though we did not spend much time in the room, we enjoyed our stay.
Dear Guest, We are glad you enjoyed your stay with us and our rooms were clean and comfortable. We would love to host you again if you are in Mexico MO area. Thanks Ken
Ok, put to much in the short form. Anyway this is a nice place if you are in the area. GPS put me about a half mile short of the property but keep goin it is worth it. Good rooms and direct tv so works like home.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you enjoyed our room and television service. Please visit us again if you are in Mexico area. Thanks Ken
great stay at the hotel. Staff were very professional and friendly. The kids enjoyed the pool area and we also utilized the fitness area. Breakfast was very good and items were well stocked. Room was clean and beds were comfortable.
Dear Guest, Thanks for choosing Best Western Teal Lake Inn, in Mexico Missouri. We are glad that your kids enjoyed the pool and fitness area and also our breakfast was good. Please give as an opportunity again to earn your business when you are in Mexico, MO area. Thanks Ken
We were very happy with our stay at the Mexico, Mo Best Western. The employees were very friendly, courteous and professional. The rooms were clean and a fair rate. The only complaint we had was that the indoor pool was freezing and too cold for our 4 year old granddaughter to swim in. we will definitely stay again.
Dear Guest, Thanks for being our guest and we appreciate your business. We will make sure that the pool temperatures are maintained to the best comfort level. Again thanks for your valuable time and we are looking forward to host you again in near future. Thanks Ken
We have family in town which brings us to Mexico on a fairly regular basis. We have stayed at almost every lodging. We had stopped staying at the BW but returned after hearing of different management. There have been some improvements. The lobby appearance is better. The staff behaves in a more professional manner. The room was clean and the bed firm. The room we had was a former smoking room. It was obvious that management chose to slap on a coat of paint instead of priming or cleaning the walls first. The old smoke smell was present. The carpeting is very dark brown and hard to determine cleanliness. There was no fan in the bathroom. The breakfast is fairly basic and not as good as some BW. The breakfast person is a bit odd and also covers the front desk. Check out was a wave goodbye. It appears that staff have to do it all. Upon check-in, I had to wait for the front desk person to finish a reservation over the phone. Management certainly gets a lot out of each person that works there. One is a captive audience in Mexico. The room is priced too high for what one gets, but there are really no other options in town.
Dear Guest, On behalf of our entire team I would like to apologize to not meet your expectations during your stay with us. We are trying our best to improve the quality standards of our property. We will make sure that we will address the concern in more professional manner. Please give us an opportunity again if you are in Mexico MO area. Thanks Ken 573 582 0700
Was in town for High School graduation. My son, daughter in law and baby were in one room and I was in another room with my sister. The rooms were very spacious. We were all very pleased with our stay.
Dear Guest, Thanks for being our guest and we appreciate your time. We are glad you enjoyed the small town feel with us. We would like to invite you again at our hotel if you are in Mexico MO area. Thanks Ken 573 582 0700
From a telephone call to extend our stay, to check-in, to any accommodation we needed, the staff was always willing and able to courteously get the job done. The breakfast was just fine and a good variety of hot and cold foods. The room was very clean and comfortable. Last time we were in Mexico, we tried another hotel that was not a good experience. Thankfully, this stay was perfect! Keep up the good work! And the price is reasonable.
Dear Guest, Thanks for being our guest and we appreciate your business, We are glad you enjoyed your stay with us. This 5 star reward sure motivates us to do more for all of our wonderful guests. We would love so see you again if you are in Mexico MO. Thanks Ken 573 582 0700
The new owner has made many improvements to the interior of the Hotel. The staff is friendly and their breakfast bar is the best (well stocked and clean) we experienced on our cross country trip. The maid service is excellent! We visit twice a year and this is the only "local" place we choose to stay.
Dear Guest, We are glad that you did notice the improvements at the hotel. We would be glad to see you again when you are in Mexico MO area. We appreciate your business. Thanks Ken 573 582 0700
My hotel stay was great. I have been staying at the same hotel for 15 years. My biggest problem is that if you get to a hotel late and then do not get checked out by 11:00 am you have to pay for two days. There is surely some way to figure out a way to make that situation more fair.
Dear Guest, We are sorry for the check out time at 11AM, we have to clean the rooms for the following day. But we do offer late checkouts till 11.30 AM. Next time please ask us for the late checkout. We appreciate your business. Thanks Ken 573 582 0700
This hotel is clean and has a nice pool and free breakfast. Breakfast is nothing special but good for some free food! The TVs are huge for a hotel room and have plenty of channels with all stl sports! I stay here every year for work and always has been a great place to stay! Staff is friendly and they will go above and beyond for their guests! I will never stay anywhere other than here when visiting Mexico Mo.
Dear Guest, Thanks for the 5 star reward, We really appreciate your valuable time and business. We are glad that you enjoyed you stay with us. We would really appreciate your suggestions on breakfast items we would sure like to improve it for our guests. Thanks Ken 573 582 0700
Pool was freezing and no hot tub...disappointing when traveling with children looking forward to swimming. The heated inside swimming pool and hot tub advertised was one of the reasons we chose it. Breakfast was great and very nicely decorated.
Dear Guest, We are very sorry that you were disappointed with our pool. We tried our best to fix our pool heater on saturday evening but we were unsuccessful, but we raised the water temperature higher to satisfy the needs. I personally called the Heat & Air company to fix our pool heater and Monday afternoon on 5/1/2017 the pool heater was fixed. Please give us a chance again if you are in Mexico MO area. Sorry. Ken 573 582 0700
The staff at Teal Lake is very friendly and helpful. The hotel is clean and comfortable with a good pool and workout room. The breakfast was good and the staff works hard at keeping everything stocked and the area clean.
Dear Guest, Thanks for being our guest and we appreciate your business. We are glad you enjoyed your stay with us and the breakfast was good. We would be glad to see you again if you are in Mexico MO area. Thanks Ken 573 582 0700
Friendly people, beautiful place, good amenities, good deal. Will stay at this hotel most every time I visit this town. Have redone all rooms and public areas. Looks very good. Good selection for breakfast, and very nice area to have it in. Coffee and tea served all day.
Dear Guest, We appreciate your valuable time rewarding us 5 stars over tripadvisor. We are glad you enjoyed your stay with us. We will make sure that we will maintain this 5 star rating for our future guests. Please visit us again if you are in Mexico MO area. Thanks Ken 573 582 0700
Always a great night sleep here. Employees are very nice and concerned about your stay. Very professional. Breakfast is good. Coffee is good. I frequently stay at Best Westerns all over and live the beds! Very very comfortable. Always a good nights sleep.
Dear Jeff, Thanks for being our guest and we appreciate your business. We are glad that you enjoyed your stay with us and you liked our coffee. We would be glad to see you again if you are in Mexico MO area. Thanks Ken 573 582 0700
Clean room, free breakfast, free parking. They are removing hot tub, every time I have stayed here it is being worked on, they finally decided it was time to fill in the hole. Breakfast is standard fare.
Thank you for taking time to review our hotel; we appreciate your business and look forward to seeing you again.
Overall the best option in Mexico MO. I have stayed at this BW several times. This most recent stay presented moldy packaged breakfast items, and sour / expired yogurt...eggs left in warmer too long as well as gravy. Perhaps a fluke stay? I would stay again but will not be taking advantage of the "free" breakfast.
Dear Guest, We apologize about your recent experience. We had contacted the food supply company regarding the issue, We would make sure that it wont happen again with any of our guests. Please give us a chance again if you are in Mexico, MO. Please accept my apology. Ken P 573 582 0700
There are few choices in this community and from what others in our group said about their hotel this is probably the best one in town. It could use some upgrades and improvements but the staff was very nice. The breakfast area is small but the lady was working very hard to keep everything well stocked.
Dear Guest, The hotel is under new management and we are trying our best to upgrade the facility. We apologize that our breakfast area is smaller. Please visit us again if you are in Mexico MO. Thanks. Ken
Very friendly and helpful staff. need extra warm blanket available in case gets cold though as there were none in dresser. breakfast was good. Did not get to use the pool. Room was comfortable. would visit again.
Dear Guest, Thanks for being our guest and we appreciate your business. We always have fresh blankets available at our front desk. Please give us a call from your room telephone and we would bring it for you on your next visit. Thanks Ken
A nice hotel, but a bit loud regarding surrounding rooms. Very very slow internet. Breakfast is basic continental plus biscuits and homemade gravy (yum!) plus decent coffee. Easy access to Mexico and the surrounding area.
Dear Guest, We are trying our best to improve the facility. Sorry to hear that you had an issue with the internet, we do have high speed internet but there might be some technical issue with the internet during your stay. We apologize for the inconvenience. Please visit us again if you are in Mexico Mo. Thanks Ken
I have stayed at BW Teal Lake Inn several times over the last 18 months for business. My job requrires me to stay in a lot of hotels in smaller towns, and the experiences vary. This hotel never fails to meet my needs. It is quiet, clean, comfortable. It has a nice pool, and I recently had to use the meeting room for a meeting with 10 people and could not believe how nice it was for a very reasonable price. But the thing that makes this hotel the best in the area is its staff. Chad has been there almost every time I have visited ,and he goes out of his way to make you feel right at home. He literally helped with the meeting I was having, making sure that the attendees were comfortable. I will not stay anywhere else if I need to do business in the area.
Dear Guest, Thanks for the 5 star reward and appreciate your business. We will make sure we will maintain these kind of guest experience for our future guest. Thanks Ken
I just got home from a night with my boyfriend at that hotel! We LOVED the stay! Scott is very friendly and does EXCELLENT at his job he definitely keeps that hotel going! Our breakfast was so good and hot! Scott was also very friendly and made me feel right at home!! I will definitely be back!
A gem in an out of the way destination. The friendly personable staff make this hotel truly feel like a home away from home. Amy hosts her breakfast guests as if they were her own family. Obvious upgrades were recently made.
My first experience at this hotel was awesome! The staff was gracious and helpful. Really helped me out. Thought I had a reservation for that weekend but for a different wknd. Had an opening and got me in. Room was amazing! Comfortable and relaxing. Definitely coming back!
Good location. The only motel on trip advisor with a good rating in Mexico. Must be a terrible town for motels. Overpriced even though the rooms are nice. Just to stay overnight...too expensive. Breakfast was ok but unattended. Gravy was boiling in the crock pot. I shut it off.
Hotel manager and staff were extremely helpful and friendly. Amy who worked the breakfast bar area was upbeat, mindful and looked out regularly for customer needs. We stayed a week and the experience was delightful...nothing negative to report. The stay is worth driving a few miles off I-70 for those passing through the area.
Thank you for your review of our hotel. We appreciate when guests let us know how we are doing. We hope you will come see us again.
A welcome surprise for a small out-of-the-way town: a motel with good breakfast, very clean and comfortable rooms, very nice staff, all at a good price!!! Biscuits made from scratch; very good coffee! If only we could travel with this particular motel!
Thank you for taking the time to review our hotel. We are delighted when we hear we are exceeding our guests' expectations. We hope you will travel to see us again!
Not much to chose from when it comes to hotels in Mexico Missouri. Have stayed at The Best western before. It's somewhat dated, but overall not bad. Clean rooms and friendly staff. the breakfast is the usual stuff.
Thank you for taking the time to review our hotel regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
I have stayed at the Teal Lake Inn for over 10 years. While it changed ownership a few years ago and I was skeptic, I was surprised how it has not only stayed fresh but upgrades have been noticed too. The hot breakfast rivals that of big chains. A quiet place to stay.
Thank you for taking time to review our property. We appreciate hearing you notice our changes. We hope you continue to stay with us.
There's not a lot to choose from in Mexico, MO but the Teal Lake Inn is by far your best choice. The gentleman who owns the hotel has done his best to continually upgrade the quality unlike most hotels which move in the opposite direction. The rooms are nicely furnished, the breakfast is equivalent to what one expects in a more upscale hotel such as a Hampton Inn. The rooms are always squeaky clean and they do not allow smokers or pets, unlike some of the other Mexico hotels. The employees are excellent, especially Kriston Moon who is sort of a jack of all trades. She is on top of everything and is problem-solvoing-oriented, if you know what I mean.. I would highly recommend this hotel to anyone passing through this somewhat remote spot.
Thank you for taking the time to review our hotel regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Seemed like this was the newest and nicest place in town. Website picture showed handicap shower, but this is only available in a couple of rooms. No elevator to second floor. No smoking motel, everyone including the staff hung out around the exterior doors to smoke. This place satisfied our needs.
We stayed here for just one night, but the staff was so very helpful and friendly. Our actual destination was Centralia MO, but they have no hotels/motels. Our drive back to Mexico, MO, was irritating, but the staff's helpfulness and friendliness more than made up for our aggrivation.
Thank you, on behalf of the entire staff. I am glad we were able to make up for your irritating ride!
When in Mexico, Missouri, this is the best choice. I have stayed at the others but this has earned my return business. Family friendly, recently completed a total rehab. The rooms have all been turned over. Fresh look, fresh paint, linens and bedding. Great value for the dollar. Pool, breakfast, internet, professional staff., non smoking. This property will earn your business.
It is by real world standards a 2 star hotel. The only people down at the Breakfast where the maids, staff, and I believe there kids. I travel a lot and this reminds me of a room that has not been updated in 20 years (Minus the flat screen..that was probably updated 10 years ago) But, honestly.... i don't think any of the other 3 Hotel/Motels are better in town.
We have stayed here twice now when visiting family. They are in a great location. Every time we have stayed here, it is always clean and the parking lot is well lit. There is an indoor pool but we have never used it. The breakfast they offer is pretty good. I have stayed in multiple places and always try to leave a tip for housekeeping and in all my times of doing so I have never had anyone leave me a note Thanking me until now. I really wish I had the note with me so I could include his name. But with that little effort it will always be remembered.
Greetings, Jessica; Thank you for your kind words. We appreciate your taking the time to rate your experience with us. Our mission is to make sure every guest's stay meets their expectations and appreciate hearing when we have made a stay a pleasant one. Thank you, again, and we hope to see you on your next visit to Mexico, MO.
This hotel needs a bit of updating in the public areas. One can see places where the paint needs to be retouched, the carpets need some attention. The rooms were just fine, however, and I was able to get a good night's sleep. It was quiet and comfortable.
Lovely on the outside, very clean on the inside. A little worn in spots such as wallpaper but well worth the money. Linens clean, no odors. Breakfast was a delight. A little trouble finding ice machine but staff helpful.
Thank you for your glowing review about our hotel. We are glad that you enjoyed your stay with us! Come see us again during your next trip to Mexico, MO.
It was another great visit at Teal lake Best Western in Mexico Missouri. The rooms for my wife and I, also the room for my son and family, were clean and well maintained. The staff was friendly and ensured our stay was enjoyable. The location is close to all amenities. The full breakfast was hot and tasty, with fresh fruit, juice, eggs and sausage and hot coffee. The indoor pool was inviting with the hot weather. Ours was another enjoyable 4 day stay.
We are honored to have repeat guests like you. Thanks for your wonderful comments about our hotel, staff, complimentary breakfast, and indoor pool. We look forward to seeing you again!
so helpful in locating a room near the entrance and such short notice and the wi-fi was easy to use thanks again..everything was clean..housekeeping was friendly, too. it stormed that night but never was awakened..over all it was great
We are thrilled that you enjoyed your stay with us. Please come see us again during your next trip to Mexico, MO.
Nice lobby area with breakfast included each morning and we're not talking about just hard boiled eggs and packaged danish. We're talking about a full breakfast menu! Nice room with 2 queen size beds; very comfortable. Large flat screen TV, refrig, etc...
We are glad that you enjoyed your stay! Many of our guests enjoy the complimentary breakfast. Thanks for your compliments about our room décor and comfortable beds. Guests like you make all of our hard work worthwhile!
We arrived late to our hotel and I had some gift cards. The desk clerk was unsure on how to credit our account. We were tired and I told him to not worry about it so we could go to bed. Breakfast is only served till 9am and checkout at 11am. We woke up at 845 and were unable to eat breakfast and needed a late checkout. Didn't feel like we mattered. Our last visit was much more inviting.
We regret that your most recent visit wasn't as enjoyable as the one prior. We will take all steps to remedy the issues you mentioned. Thanks for staying with us.
It was OK for what it was, nothing to brag about,but slept good and the price was average price for a stay,it's employees were very nice though and got you right into the room with no problems,so hope they keep up the quality of service of the employees
Our employees do a great job in attending to our guests' needs, and we are glad that you acknowledged their efforts. Thanks for staying with us.
Want to get away from freeway noise? It's worth driving the extra 16 miles to get here. Besides the rooms are nice and they include breakfast. There are plenty of restaurant choices nearby. We do recommend Andrea C, a little pricier but excellent food.
We are glad that you enjoyed your stay. Like you, many of our guests, appreciate that we are located away from the freeway noise. We have newly remodeled rooms and free breakfast, which many of our guests enjoy.
Please get rid of this or shorten it to 50 characters or I will stop leaving a review. Time is way more import to me than writing gone with the wind mini story here. Had to come back and write more-this is the last straw-not going to do this anymore!
We understand the time it requires to post reviews, and we highly appreciate your efforts. Thanks for staying with us.
front Desk person was extremely pleasant and helpful looked liked he enjoyed his job. The room was clean and breakfast was good. The lobby had TV and comfortable seats. For the price and services, it beat cheaper close by hotels!
Thank you for your staying. We are glad that you enjoyed your stay. Our staff does a great job in attending to all of our guests' needs, and they are delighted when their efforts are appreciated by our guests. We look forward to you staying with us again.
Everything was it was as advertised at this hotel. I have absolutely no complaints. The price was very good. The hot breakfast was up to Best Western standards. The room was clean and the bed was comfortable. The staff was helpful and cordial. I don't think there was anything more for which I could ask.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 573-582-0700. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kishor Bodiwala General Manager BEST WESTERN Teal Lake Inn
I choose this hotel in Mexico MO because it was the best option available (several others of mediocre quality). The room was clean and had a good sized desk for laptop computer work. The bed was ok but pretty soft (I prefer firm). The place looked to have been renovated in the last few years but still had some outdated decor. I tried the breakfast (included with the stay) and there was a good selection. The sausage and eggs were awful....even by out of a can standards. I threw the food away and left with a banana and coffee; thus skipping breakfast. The parking lot is pretty tight and if pulling a trailer there isn't a good place to turn around so you might be backing all the way down the drive and out onto a busy highway.
Thank you for staying with us. We are disappointed to hear about your breakfast experience. We are looking into your complaint, and will rectify any problems. We appreciate feedback from our guests, as the guest experience guides us in providing excellent service. We wish you safe travels.
Best Western Teal Lake Inn is the only hotel I will stay at on my visits to Mexico. It is quiet, clean, and close to dining. The TV channel selection is excellent, the beds are comfy, and the breakfast is quite good.
Thank you for your great comments. You made our day!
When I walked into my room I was amazed how clean it was. It looked like new! Staff was very friendly and very accommodating to my changing travel plans. I would absolutely stay there again. There's a Walmart one mile away.
Thank you so much for choosing Best Western for you lodging choice as well as the kind words about our property. We strive to maintain Clean and Pleasant Surroundings for all our guests. We do hope that you will stay with us again and have a safe and enjoyable trip!
Yes this place has the most cleanest pillows around and the best bed sheets and the best service if you're looking for a place to get a real nights sleep this is where to go guaranteed I'm not lying either this is where you want to be
Thank you for your high praise about our hotel and staff. We greatly appreciate your comments. We wish you safe travels, and hope to see you again during your next trip to Mexico, MO.
The whole staff is very professional, helping and cooperative. My experience has been wonderful in the last 12 months.Internet service and other communications and media services are excellent. I really enjoy my stay here when I m at work.
Thank you for staying with us. We are very pleased that you enjoyed your stay with us. We hope to see you again during your next trip to Mexico, MO.
This is a quaint town and the service as well as the facility are maintained at the highest of standards. I would recommend staying at this location to anyone traveling through the area. The town, people, and the food are really good as well as the hospitality. I enjoyed the historical sites as well with the help of the front desk they pointed out many of the key features as well as the sites to see and the places to eat.
Thank you for your high praise about our hotel and staff. We greatly appreciate your comments. We are proud to call Mexico, MO home, and we welcome everyone to visit our town. Thanks again for staying with us.
This hotel is my favorite place to stay. The beds are comfortable. I love the breakfast and the rooms have a refrigerator and microwave. The pools are well maintained. Everything was clean. Most importantly no bed bugs. The staff was courteous and helpful.
Thank you for your glowing review about our property. Guests like you make all our hard work worth it!!!
This hotel is always very clean and quiet. The rooms have been updated and are nicely appointed. Breakfast has a good selection and the in-room wifi works well. We always stay at this hotel when visiting our daughter in Mexico.
Thank you for your positive review. We are glad that we were able to provide a clean, quiet, and comfortable stay for you. We are happy that you enjoyed your complimentary breakfast. We hope to see you again during your next stay in Mexico, MO.
Our stay was an overnight stay and the motel met that expectation. The room had an smell to it due to a wet carpet area in front of the heater-A/C unit below the window. We contacted a motel employee about the wet carpet and she thanked us for letting her know about the wet carpet issue. Note: if, as a motel guest, we don't tell anyone about an issue with a room--how can they deal with the issue for the next guest?
Thank you for being proactive in contacting our employee about the wet carpet issue. We really appreciate our guests' input, and try to do our best in providing all of our guests with a safe and comfortable stay. Thank you for staying with us, and we wish you safe travels.
dirty and smelly carpets, cant sleep well due to late night noises from ppl checking in. very small space for breakfast area, quality of braekfast very poor, wouldnot recommend for anyone to stay at Best western.
We regret that we didn't meet your expectations. We have taken a note of all the issues you mentioned in your review, and will look into all of those issues. Thanks for staying with us.
Room was clean & comfortable, Breakfast was adequate & typical. Quiet location & handy to roads, shopping & downtown. Bathroom was clean & roomy. Shower & tub was clean & convenient Bed was clean & comfortable
Thanks for your positive review about our hotel. We hope to see you again during your next trip to Mexico, MO.
If you are travelling with a group of dudes on a hunting trip where you won't shower for days and are using your bathtub as a beer cooler, this place is for you. If you are travelling with family or on business, keep driving. The hotel is called the "Teal Lake Inn" I think that is because the rooms smell like stagnant lake water.
We truly regret the inconvenience you faced. We will do our best to rectify the issues you mentioned. Thanks for staying with us.
Pleasant and helpful staff. Breakfast was adequate with many choices - from cold cereal and pastries to waffles, sausage, hash browns and eggs. The room was decent but could use a facelift. A huge visible stain on carpet as well as a dust ruffle that was on crooked and in need of repair. Nice to have refrigerator and microwave in the room.
Thanks for staying with us. We are looking into the blemishes in room décor that you mentioned in your review. We are glad that you enjoyed your complimentary breakfast. We wish you safe travels, and we hope to see you again during your next trip to Mexico, MO.
We have stayed in this hotel for the last four years for a 3 day business trip we take every year. This place is well priced, great service and the complementary breakfast is very good - many choices for either a light breakfast or one with eggs, sausage, potatoes, etc. Coffee is pretty decent also!
Thanks for being our repeat guest. We strive to provide all of our guests with clean and comfortable accommodations. Our complimentary hot breakfast is a hit with many guests. We are glad that you enjoyed your stay with us, and we hope to see you again during your next trip to Mexico, MO.
I was pleasantly surprised with the quality of the hotel, especially considering the price. I had a king size bed which was very comfortable. The room was clean. TV channel selection was excellent. Internet was fast and reliable. The breakfast was great also, very nice selection.
We are thrilled to read your positive review. We strive to provide all of our guests with clean and comfortable rooms. We also have free Wi-Fi, free access to pool/spa and free hot breakfast in the morning. We are glad that you enjoyed your stay, and we hope to see you again during your next trip to Mexico, MO.
The only thing that was good at this place was walking out. Went to the pool to have no towels in the pool area, got a double queen room and got two towels in the room. Didn't want to ask the front desk because English is so bad that you didn't know what they were asking. Had to call the front desk and ask how to call out and picked up phone to call and order food and phone wouldn't call out breakfast offered it a bowl of cereal,coffee was cold and nasty. And when someone opens there door and closes there door you door rattles as of someone is coming though your door.
We are still looking into your complaint, as your experience is highly atypical for any guests that stay at BW Teal Lake Inn. We will post an update as soon as we have more information. Thanks.
I stayed in this little hotel for one night prior to a breakfast meeting in Mexico, MO. It was nicer than I anticipated. My room on the first floor -- I think there may only be two floors -- was very clean and comfortable. I think it had been remodeled recently. It included a small fridge and a microwave. The bed was comfortable and the sheets were clean. I didn't eat the provided breakfast at the hotel, but it looked pretty good. I didn't sleep very well, but I wasn't uncomfortable. There was a pretty big space between the bottom of the door to the room and the floor. That allowed a lot of light from the hallway to seep into the room. The air conditioner was also pretty loud. It switched on and off in attempting to keep the temperature steady and the inconsistent white noise made it difficult for me to fall deeply into sleep. This hotel is on the edge of town. So there wasn't much in the immediate vicinity. A mile or so down the road the rest of town appears. It was pretty cute and charming. For the price, this Best Western was just about perfect.
Thanks for staying with us. We strive to provide all of our guests with clean and comfortable rooms. We also have free Wi-Fi, free access to pool/spa and free hot breakfast in the morning. We are glad that you enjoyed our new décor, and we hope to see you again during your next trip to Mexico, MO.
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