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Hotel Marshfield, BW Premier Collection, Marshfield

4.5/5  - basé sur 801 notations.
2700 S Central Avenue, 54449-5246, Marshfield, United States - Voir l'itinéraire
Hotel Marshfield, BW Premier Collection - Façade Hotel Marshfield, BW Premier Collection est idéalement situé dans le centre de Marshfield. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

C’est à notre sens authentique de l’hospitalité et à nos nombreux équipements que nous devons d’avoir été élus meilleur hôtel de Marshfield, Wisconsin !L’Hotel Marshfield, BW Premier Collection® est un hôtel entièrement rénové doté de chambres modernes, d’une foule d’équipements et d’un vaste espace de réunion et de réception. Vous bénéficierez d’un service chaleureux, typique du centre-ouest des États-Unis. Notre hôtel multiservices est le plus récent de Marshfield et offre un lieu de séjour idéal pour les voyageurs d'affaires. Nous sommes à quelques minutes seulement de la clinique de Marshfield, de l'hôpital St Joseph, de Roehl Transport et de plusieurs autres entreprises locales. Notre hôtel accepte les animaux de compagnie et offre de nombreux services et équipements, dont l'accès gratuit au Wi-Fi, un service de navette locale et un petit déjeuner chaud, complet et gratuit dans notre restaurant sur place, Libby McNeill's.

BW Premier Collection

Hotel Marshfield

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Sauna
    Sauna
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 803 voyageurs
Note attribuée
Excellent
622
Très bon
135
Moyen
24
Médiocre
13
Horrible
9
CONSULTEZ LES AVIS POUR
En couple En couple
123
En famille En famille
298
Escapade entre amis Escapade entre amis
51
Professionnel Professionnel
288
Voyage solo Voyage solo
32
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Sad"

2
15/11/2018

So we've been coming here for a while. Amber is the bar supervisor and has been awesome. Just found out she is leaving and that is really disappointing that this hotel/restaurant is letting her slip away.

Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for the feedback. We, too, are sorry we're losing one of our rock stars!

"Not completely remodeled, cheaply done"

2
15/11/2018

The glazing on the bathtub was peeling off in big spots on the floor of the tub.The rest of the room was clean and the mattress was very comfortable. Nothing special about the hotel, not a very good value for the amount charged. The evening meal was very good and service was good but the breakfast was limited, especially for someone who is lactose intolerant,

"Great stay and service!"

5
04/11/2018

Need to stay an extra night, which was no problem and I needed some toothpaste and was immediately given a travel size free of charge. Great service! I would definitely recommend this property to others.

"Family gathering"

5
25/10/2018

Great will stay there again. The restaurant was very accommodating to everyone's need. The rooms were very clean. You accommodated our whole family. We were able to book around 20 rooms with no hassle. Thank you for that. We were even able to use the hot tub in the snow and cold!, we celebrated our mother's 90th birthday in the lobby every night. Thank you it was very warm and inviting.

"Mostly a great place to stay."

4
15/10/2018

Nice location, a few pluses, like real dishes, silverware, and coffee cups at breakfast. Very good bed and nice and quiet. Bonus for electric and plug-in hybrid vehicles - charging stations. However, internet speed was terrible and TV remote took a lot of patience (or it would drive you nuts).

"Enjoyable stay"

4
15/10/2018

My overall experience at the Hotel Marshfield was great. The only suggestion is regarding the beds. It would be nice if they were softer. But the staff were wonderful and the food was great. I also like the fact that pets were welcome.

"Nice hotel"

5
14/10/2018

Stayed here during a visit to the Marshfield Clinic. It's two miles from the Clinic. We enjoyed the bar and restaurant area, and were lucky to be there on a Wednesday for free live music!The room was nice. We upgraded to a larger room with a sitting area.

"Very comfortable and reasonably priced"

5
05/10/2018

Hotel Mansfield was a very nice surprise in fact it exceeded our expectations. We normally stay in corporate affiliated hotels when we travel in Canada and the US but after reading the Trip Advisor reviews of this hotel we decided to give it a try, great decision on our part. The hotel and rooms are very clean and tidy, all staff are attentive and helpful. The rooms are spacious and the beds extremely comfortable. It is a real bonus having a great restaurant on the premises, breakfast offerings were very extensive and the food was hot and tasty. We would not hesitate in recommending this hotel to others

"Fix the rooms"

2
03/10/2018

Staff was great. Sink in bathroom is too big leaving very little counter space. We had to balance some toiletries on the back of the sink. Also, the mattresses are way too stiff. My wife didn't sleep at all during our stay.

"Central Wisconsin Gem"

5
02/10/2018

Hotel Marshfield is a Central Wisconsin Gem. Polite and Helpful staff. Check in and out was efficient. Bar and Restaurant is excellent. Facility and rooms are very clean and comfortable. I didn't have to mess around with the temperature in the room and there was no musty or moldy smell from a room kept closed up. It was very quiet. The mini bar, variety and reasonable cost was a pleasant surprise. Value was fantastic.

"Quiet comfortable rooms with on-site perks."

5
01/10/2018

Great stay! I was there for business, so having a quiet room was essential. The free breakfast was a good start to the day, and the free laundry facility was a nice bonus. Great to head home after a business trip with clean clothes and no laundry in your future! I never saw the housekeeping staff, but my room was made up perfectly every day.

"Nicely updated and Very good dining."

5
26/09/2018

Very enjoyed our stay! I accompanied the wife for the first time of three visits and see why she enjoys Hotel Marshfield. First, the entire facility looks and smells recently updated. Room quite nice with a tab desk that we used as a little dinette. We went down to look at the menu and stayed. I have to recommend their Philly Steak sandwich....we both did the sandwich menu and had a 20 dollar dinner tab. Good value on the rooms. I would stay there without considering any other option. OBTW I had fun running around the zoo, St Vincent DePaul, Antique places, etc. while she was at her in town conference.

"Good for conference no indoor pool"

3
24/09/2018

Clean if you don't look to closely. no indoor pool, but nice restaurant with live music on Wed. night and gluten free options. Some mold in bathroom and near window. outdoor pool and hot tub. Friendly staff

"Excellent Place for a Conference"

5
24/09/2018

This hotel is comfortable, personable and has great food. The rooms are spacious, beds and pillows comfy and just an overall great relaxing atmosphere. There is an outdoor fire place but it rained when I was there so we couldn't use it or the pool.

"Only decent high class hotel in Marshfield"

5
22/09/2018

Place had aura of a more pricey or higher end hotel-mini bar, nicer beds, hot breakfast etc. was a bargain for me. Seemed more like a Hilton, appreciated attention to detail and great service for less than $100 a night

"Marshfield"

5
20/09/2018

Very nice hotel and the staff were all excellent. We did eat at the restaurant for dinner and had a great experience there as well. The only negative was the breakfast, the eggs and sausage were not very good.

"Surprisingly delightful..."

5
18/09/2018

I had a large clean business suite room and comfortably firm king size bed! It was not too bouncy. Room service is available and dessert was great! The desk and office style chair are great for business travel.

"Stay @ HOtel Marshfield"

5
17/09/2018

This Hotel was situated in a quiet area and the beds were comfortable. This was a business trip and I loved the rooms. I would recommend this hotel in the future to anyone who needs to stay in the Marshfield area

"September 2018"

4
17/09/2018

I enjoyed my stay at the Hotel Marshfield. I would stay at the hotel again if offered. The price was affordable and I appreciated that there is an outdoor pool, hot tub and sauna. The staff were friendly and I did not experience any major problems

"Thought of everything."

5
04/09/2018

Hotel is clean and friendly, they thought of everything. Easy check and easy check out. You can eat inside or outside, you can have a small fire outside, stocked fridge in room, coffee maker, laundry room and restaurant.

"Hotel Marshfield Stay"

5
04/09/2018

Came in late without a reservation. Staff was able to find us a room and contact the food staff that we'd be looking for dinner, even though the grill was only going to be open an additional 15 minutes. Clean and comfortable room, will stay here again the next time I'm in town.

"Great facility for onsite meetings"

5
02/09/2018

Staff were very attentive and friendly. Food was pretty good. Really like the work out room. Closely located to a variety of restaurants and bars. Only disappointment with this stay was that the tapper for beer was not working.

"Return family visit"

5
31/08/2018

Great room and amenities. Weds.poolside entertainment during happy hour. A filling and varied breakfast buffet which was kept fresh through the AM time frame. Our room overlooked the pool and fire pit. The room had everything you would need if you had forgotten something including wine and liquor(additional charge) and a Kuerig coffee maker with a assortment of different canisters. A very friendly and informative staff. We have stayed at the Holiday Inn before but the Hotel Marshfield will always be our Home Away From Home!

"Hotel Marshfield"

5
27/08/2018

A great place to stay, this is a quiet hotel with good accommodations. The staff and the restaurant are very nice. Wouldn't stay anywhere else in Marshfield. Always friendly, always follow up. The beds are very comfortable and they are working towards being as Green as possible.

"Just Awesome!"

5
20/08/2018

What a wonderful stay - the people were so kind and helpful; the rooms were incredibly spacious, high-end and comfortable; and the catered food and breakfast were more than I could have asked for! It was as though I paid hundreds of dollars at an upscale hotel in downtown Chicago. Just incredible!

"Conference Hotal"

4
20/08/2018

Room was clean and comfortable. Hotel restaurant was very good, with friendly, efficient service. While i was there for a conference, we also had food with the conference. While conference food can some times be not so great, the food was very good.

"Wonderful Stay"

5
17/08/2018

We were travelling to the area after my dad was unexpectedly hospitalized, and booked a room through a discount website. We were pleasantly surprised when we arrived. The inside does not match the outside of the facility. It felt upscale and comfortable. We booked a king room, and there was a nice sitting area with a couch. The bed was comfortable, and the room was clean, and again felt upscale. There was also a mini bar, which we didn't use, but the option was nice. There is a bar and restaurant onsite, and they offer free breakfast in the morning. We didn't have time to take advantage of the pool area, or any other amenities, but they looked lovely. We would definitely stay here again, without hesitation.

"Enjoyable Stay"

5
16/08/2018

Friendly staff that went above and beyond, clean, comfortable and updated rooms, comfortable bed and pillows, love that fact the rooms have Keurig's. Libby's has amazing appetizers, and dinners! Nice, large dog area, provided with clean up after your pet supplies.

"Better than it looks from the outside."

5
13/08/2018

I stayed there for business. A surprisingly well-planned out and comfortable facility. Nice staff. I'd definitely stay there again. The inner courtyard with pool, eating tables and whirlpool, was a boon on this beautiful summer stay.

"Made reservation online, got there & it was non-existent."

1
11/08/2018

BUT that's not why I slid this sucker down to 1 star. Let's begin: Decided to extend our stay in Marshfield but wanted to stay on the other end of town/closer to family. Cue HotelMarshfield.com. They had a room. Hooray! We booked it. Next day came, we checked out of the Holiday Inn (BAD MISTAKE), called Hotel Marshfield - gave them my name, said I was checking in blahdeblah & asked what time we could check-in. Apparently the guy didn't look us up as other places tend to do *when you give them your name* - gave us default answer at 3pm. No problem. Showed up at 3pm. Lori was working the front desk. Gave her my name, she couldn't find me. Gave her confirmation number - *showed her* the screenshots I took with my phone of the confirmation page. This is where things took a downhill turn. Look folks, I understand crap happens. I even get that they were overbooked, and while it does tick me off and frustrate me - What I don't get was the incessant questioning as to where I booked the reservation. Not sure if she was meaning to be condescending or not but we went round in circles repeatedly. Her asking the same question, her stating that "their website gives out nine digit confirmation numbers" repeatedly." That's great! But that's not what their site gave me - also I don't know their internal systems and policies. All I know is: a) I booked a room on their website b) she's not finding me in their system and now, c) she's just going to continue to repeat the issues without seeking to troubleshoot it - nor is she offering to try to help me locate another place to stay. I asked for the manager. Manager was making a bed. I waited. And waited. And waited a little more. Lori said "they had an engineer looking into it and seeing what happened with their site." I continued to wait, trying to sort out where to stay for the night for myself. (Of course Holiday Inn was now booked up.) Finally decided to give up. Lori was now absent from front desk, so I took the business cards for the managers from Amber, and left. I'm not looking to visit with the manager making the bed and never turning up. I'm honestly not even sure if she was told I was there, experiencing a pretty major issue & receiving no help (not even offer to attempt relocation), just a runaround. I'm planning on giving the general manager an earful. There seems to be a general lack of staff training among most of the places to stay here in Marshfield. Holiday Inn seems to be better prepared than the rest in this area. Best of luck to you if you book Hotel Marshfield online.

Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Dear thedraegers, Thank you so much for taking my phone call today. I appreciate you giving me feedback on your experience with us. We always strive to provide the best hospitality in the area, and typically hit the mark. I'm so sorry that was not the case for you. I've met with the team to discuss how this encounter could have gone differently, and trust that this was a one off during an exceptionally busy weekend for everyone. Your information helped guide that conversation, so for that, I thank you. So, at this point, I'm looking forward to meeting you in person and welcoming you back to Hotel Marshfield so we can give you an experience we are proud of. Yours in hospitality, Cory Latourell, CHA General Manager

"Great Hotel & Staff"

5
08/08/2018

This hotel offers cleanliness, comfortable beds, outstanding service, and is an extremely beautiful hotel with an amazing outdoor seating & pool area! It includes a Restaurant & Bar that serve delicious food that is served by polite staff.

Cory L, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Dear arlenelovgren, Thank you so much for the 5 star review! We are happy to hear that you were able to take advantage of our courtyard area and onsite restaurant, Libby McNeill's, 2 amenties that we love being able to offer our guests! We look forward to your next stay with us! Sincerely, Jill Trudeau Administrative Assistant

"Good Stay!"

5
31/07/2018

Very Enjoyable relaxing stay. Nice Supper. Decent drink prices. Nice location. parked just outside room with trailer. Nice temperature control. Need signs to front desk if you come in banquet entrance.

"Excellent Stay"

5
31/07/2018

We stayed here for 15 days while visiting relatives in Marshfield. The room was nice and large and the breakfasts were filling every morning. They were full breakfasts and not just a continental breakfast. The hotel also has a bar and a restaurant. We know the people here now and they recognize us when we show up. Like family.

"Great value, hidden gem."

4
26/07/2018

Restaurant and bar were awesome. Outdoor pool was great - like a little oasis. We were in town visiting family, and this was a perfect place for us to say. An upgrade from the holiday inn down the street.

"Great hotel, baaad food."

4
25/07/2018

The remodel of the hotel makes this an excellent location to stay. Just don't eat the food there. Very poor quality. They need to get that fixed. Liked the rooms, great friendly staff, good location...

"Great stay!"

5
25/07/2018

Very clean and comfortable. Staff was very friendly and helpful. All the accommodations were excellent. The breakfast buffet was great. The rooms were quite and easy to access from the parking lot. We felt very safe.

"Best hotel in the Marshfield, WI area"

5
23/07/2018

The rooms are modern, clean, and the restaurant has above average food. The warm breakfast is pretty standard hotel food but is well maintained with friendly staff. The bar area is nicely done and the mid week trivia and live music seemed to pull people from their rooms and also locals to participate. During summer months the pool and hot tub area in the courtyard are nicely kept. I travel in the area for work several times a year and go out of my way to stay at Hotel Marshfield.

"Clean and comfortable"

4
22/07/2018

This is an interesting hotel. The rooms are a nice size and are clean and comfortable. The unusual feature is the minibar and display of liquor in the room. If I stayed here again I would ask that our room not have multiple bottles displayed in the room. It takes up valuable space and is a nuisance. The pool area was nice and outside which was nice in the warm weather, but there are fountains that make if difficult to swim. I heard multiple complaints from swimmers.

"Great hotel..."

5
20/07/2018

For a family wedding weekend! Friendly staff, good breakfast and nice pool. He hotel was recently renovated and everything was clean and neat. Hotel Marshfield is very handy for travel and events in town.

"Family friendly fun"

5
18/07/2018

We were impressed by the friendly staff and outdoor pool facilities which were very family friendly. The complimentary breakfast has great variety and the hotel was well maintained. We also enjoyed the complimentary fruit-infused water, coffee, and books in the lobby for down time.

"Wow! Hidden Gem!"

5
12/07/2018

Stayed here for business travel in WI. Very unassuming on the outside, but inside is like a little oasis. Has a fantastic center courtyard with a great pool, pergola, fire pit, hot tubes etc. Enjoyed relaxing with a drink from the bar after a long day of travel. The rooms were quite, clean, and renovated with a modern touch. Will definitely stay here again!

"Great stay"

5
12/07/2018

Stayed here for a convention. Everyone was very polite and professional. Everything was very nice and clean. All encounters with staff were pleasant and they took care of matter immediately, not that there was really anything major.

"A little disappointed this trip - but normally LOVE staying here"

4
08/07/2018

We have had excellent experiences in the past at the Hotel Marshfield. This visit had some of those same great experiences, but also had some disappointments. The staff is always VERY friendly. The front desk helped with a surprise birthday cake we needed refrigerated. All staff members always great you with a smile. We especially want to say THANK YOU for the lady who helps with breakfast. The disappointing items include a slow drain in the shower. We brought it to staff attention everyday. It did not get any better during our stay. Also the remote did not seem responsive, maybe batteries need to be changed. And the last day, the maid walking in on us while we were getting ready - no knock or apology. Just an awkward situation.

"Love this hotel!"

5
08/07/2018

Very happy with our stay! Nice spacious clean rooms, free breakfast, great amenities, such as pool, hot tubs and sauna. Great service and the room prices are very reasonable compared to other high quality hotel suites.

"Terrific stay!"

5
07/07/2018

Rooms were very clean & spacious; Pool & Food were excellent; Staff very attentive & professional; would definitely recommend to family & friends to stay here! Very pleasant atmosphere & convenient to all of our activities.

"EXCELLENT"

5
06/07/2018

You can't go wrong.. Rooms are clean, staff is wonderful... Close to downtown Marshfield. There is a restaurant at the hotel with lots of food options. The gym is open 24 hours and it was one of the nicest and cleanest hotel gyms I have been in. They do a great job catering to your needs.

"stay was pretty good"

4
18/06/2018

The rooms are good, although lack microwaves, which would be nice. Breakfast was strictly marginal. I stayed 4 nights, and there was very little variation from the menu of bland, overcooked foods. Otherwise, nice place.

"To Much Noise!"

3
16/06/2018

This is a nice hotel for the area. However they host many events, especially on weekends. The music is always to loud, the crowd is always loud and there is no help from the hotel staff in terms of keeping things quite. If your early to bed I suggest you check into the Holiday Inn because the Hotel Marshfield is ALWAYS loud at night with guest who disrespect others. No courtesy while walking the hallways and slamming doors are the biggest complaint from me. I was at this hotel for several months while working in Marshfield and would not recommend it, especially for a long term stay.

"Where's the Stella"

3
07/06/2018

Wish I could of had as much fun at your hotel as I did in December of 2017, but your Bar can be kind of lonely without my favorite adult beverage. Restaurant food is still good and your rooms are still nice and your breakfast was still good , but you need to add Stella back to your Bar lineup. Bartender tried to tell me that no one drank it so you guys dropped it. Have you been in the Bar and tasted some of the dark beer and ipa stuff you sell - not so good! How many Monks you know been brewing beer since 1366 and doing a bad job at it.Step back up to the plate and put Stella back an we will stay with you again.

"Wedding Stay"

5
07/06/2018

We had our daughter's wedding here and we were very pleased with everything. The staff was wonderful to work with and everything went without a hitch. We have been told by several people that attended the wedding that it was the best wedding they have been to in a long time and I believe a lot of that has to do with the wonderful staff we worked with.

"Best Hotel in the Area"

5
03/06/2018

This is, without question, the best hotel in the area. I travel throughout the state of WI and always look forward to staying at the Hotel Marshfield. They also have the best restaurant in town, and a free, hot breakfast for hotel guests.

"Clean, friendly and affordable hotel"

5
31/05/2018

The staff was very friendly, welcoming and accommodating to guest's request. The room was spacious and very clean. There is an in-room small fridge and an individual cup coffee maker, no microwave. The have an excellent hot breakfast with many options for all dietary restrictions. Very clean, fully stock and the food service staff very attentive. We ate in the restaurant for dinner and a different night had some drinks. The food and service was exceptional. They have the best “adult milkshakes” Grasshoppers and Brandy Alexander's. This is our go to hotel when in the Marshfield area!

"Great for Business Travel"

5
29/05/2018

I stay here whenever traveling to Marshfield on business. Rooms are usually quiet with low hallway noise, even when the hotel is full. Sitting near the pool in the evening is peaceful. Try the dilly chips at the restaurant- best appetizer.

"Comfortable"

5
11/05/2018

Clean, comfortable suite. Accommodating staff. The workshop facilities that I attended at the hotel were very good, as well as the lunch provided. Very nice complimentary breakfast included with my room.

"Great hotel"

5
02/05/2018

This place is one of the nicest hotels I have been too. Modern, clean, quiet, and very reasonably priced. Great restaurant. Breakfast was included too. Excellent menu. The pool area looked nice, but was not open yet. Look forward to returning.

"Last minute gem!"

5
25/04/2018

Booked last minute for an overnight stay. Upscale feel at a reasonable price. Clean, well appointed room with convenient honor bar stocked with great choices. Very quiet room and very comfortable nee. Beautiful outdoor courtyard as well.

"Great Place for a Party"

5
18/04/2018

I frequently stay at this hotel when in town on family business - it's the best in town. This visit was to celebrate a family birthday party that I had arranged for the hotel to cater during my previous visit in March. The entire staff could not have been more helpful. The buffet lunch was outstanding, the prices reasonable and service impeccable. We had over 50 family members attend - all were greatly impressed, Out stay over the weekend was excellent as always. Room was very good, and check in and out was seamless.

"Mini vacation"

5
10/04/2018

We have stayed here before and have never been disappointed. When we come up here we plan on making Hotel Marshfield out our hotel of choice. The rooms are always clean and comfortable. It is close enough to the downtown area but yet far enough away.

"Always Look Forward to the Next Trip"

5
08/04/2018

I travel to the area frequently for business and Hotel Marshfield is my first choice. Everything about the hotel is excellent, and I look forward to the next time I have the opportunity to stay there.

"Easter in Marshfield"

4
04/04/2018

We have stayed here before it is especially nice in the summer. The breakfasts are good and so is the service. It is easy to access downtown and the nearby small towns.. Next time we might rent a handicap room.

"Hotel Marshfield Review"

5
26/03/2018

Very pleasant. Here for a work meeting. Pleasant staff. Very good food. Room very clean. Had friends in the area so they came to join me for dinner. They also recommended we eat at the hotel restaurant. So, even locals recommend this establishment. Music in the bar the night I was attending. Very fun. Would recommend to others traveling for work or pleasure.

"best hotel in Marshfield"

4
22/03/2018

Great room! Is it possible to have the older 4-cup coffee pot rather than the one cup coffee maker? The ones in our room made STRONG coffee. I also like the individual creamers, like you had in the room, rather than your newer dispenser.

"WCFA"

4
19/03/2018

Satisfactory stay. Stayed at hotel for a for a work conference. Room was clean and staff was friendly enough. Front desk person did a good job confirming how my billing was set up. Catering at the conference was better than I expected.

"Excellent business destination"

4
19/03/2018

A 3 day conference can expose flaws in a hotel and conference facility...none noted. Friendly and attentive staff, comfortable sleeping and meeting rooms, great food made for an enjoyable stay. I've already recommended the Hotel Marshfield to my business colleagues.

"Excellent Service"

5
14/03/2018

Everything about this hotel is well thought out and well executed. Most importantly, the service of the staff is fantastic. They are genuine and they go out of their way to make sure you have an exceptional experience. If you have a chance to stay here, ask for Zaria or Emma as servers at the in house restaurant. They both did a wonderful job as I went to the restaurant several times this week. It was a great experience. I recommend the blackened chicken fettuccini. I couldn't recommend the hotel and the restaurant more!

"Very clean hotel"

5
07/03/2018

This was a very clean hotel including the rooms, public restrooms, restraunt, conference rooms, etc. The included breakfast was excellent. Staff were very helpful and professional. I would highly recommend this hotel.

"Great restaurant and service from Emma S"

5
04/03/2018

My husband and I stopped in for an early dinner before he performed at the Chestnut Center for the Arts. The food was great, arrived quickly and Emma was a wonderful, personable server. She was quite professional even in the face of a cheese cake dessert that did not turn out! It sounded like it would have been excellent, too. But her recommendations were all very good.

"Annual business trip"

5
03/03/2018

Good clean hotel, good breakfast buffet. Enjoyed our stay. Wish they had an indoor pool as our business travels are always in February. Fair prices in my opinion. building in process of repairing the windows and exterior stucco. otherwise well maintained.

"Business stay"

5
03/03/2018

I stayed for six months on business. Staff made it feel like my home away from home. Especially Kelly and Amber! Accommodations we're nice, housekeeping kept my place clean, and Libby's has excellent food.

"Good deal"

5
01/03/2018

I shopped around and this placce was the nicest with most ammenity for the price. The breakfast was good, and the drink deals weren't needed but nice. I was worried I wouldn't have space because I booked a smaller room, but it was well layed out. I was really impressed.

"One of the best managed hotels in Wisconsin"

5
28/02/2018

Everything is very clean and well designed. The staff are super friendly. There is a bar, restaurant and free breakfast with real eggs. There are 2 jacuzzis and a sauna in the courtyard open year round. They allow dogs and have EV charging which makes it perfect for us.

"Great place to stay"

5
02/02/2018

Stayed a night with wife and two young sons (1 & 3). Place was gorgeous, room was very well done, and breakfast was a good display. A little odd vibe there for us though as it is definitely a business person's hotel so our kids got some looks like they shouldn't be there like the people have never seen anyone eat scrambled eggs with their bare hands before. Kelly at breakfast area went out of her way to make our experience great and we thank her for taking care of us. All in all a nice place to stay.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for sharing your comments with us! Myself and my staff appreciate the great feedback and positive comments about the hotel and restaurant and we're hoping to have you back for another great stay. Our restaurant supervisor Kelly echos my thanks, and be sure to bring the kids back during summer when our outdoor pool is open! They won't be disappointed. Feel free to contact me directly if I can be of any assistance! Warm regards, Kelly Booth, General Manager

"Stay @ Hotel Marshfield"

5
02/02/2018

Very nice hotel....Amber is an awesome bartender and Kelly hooked us up with delicious bacon for breakfast. Highly recommend if you are in the area. Convenient location and the restaurant has amazing food

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review! I am so happy to hear that your experience with Amber and Kelly was a positive one and that our staff provided a comfortable stay. We look forward to having you as our guest again soon. Kind regards Kelly Booth, General Manager

"Great hotel "

4
02/02/2018

Rooms were comfortable and updated. Kelly was awesome at making sure our stay was pleasant and the food was satisfactory. Which it was. Thank You for the bacon hookup Kelly :) Didn't try out the hot tub or sauna but it looked VERY appealing. Rooms were very spacious and reasonably priced.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for being our guest at Hotel Marshfield and I love to see that our restaurant supervisor Kelly provided you with a great dining experience! The courtyard is beautiful this time of year and we hope to see you back during your next trip to Marshfield so you're able to enjoy it first hand! Warm regards Kelly Booth, General Manager

"Hotel Marshfield Stay"

4
29/01/2018

Convenient location with the restaurant right there makes it a very nice place to stay. The workers in all positions are very pleasant and go out of their way to assist if necessary. I stay frequently and have never had a bad experience.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for taking the time to post your review of Hotel Marshfield. We thank you for being a regular guest and the kind comments about our team are very much appreciated! Excited to have you back during your next trip to Marshfield Yours in hospitality, Kelly Booth, General Manager

"best place to stay in marshfield"

5
27/01/2018

As always, everything regarding the roomfine. Unfortunately, the restaurant service was a little slow, as usual. There was no one to seat me, and it took some time before anyone noticed me. The food was okay.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to hear you were not impressed with the service and food at Libby McNeill's and I will certainly address the concerns you listed with our restaurant team to ensure we can provide and more favorable experience. I'm glad you enjoyed the lodging room and gave us a five-star review. Thank you for taking the time to post your review of Hotel Marshfield, when in the area, we hope to see you again. Yours in hospitality, Kelly Booth, General Manager

"Snowy overnight"

5
26/01/2018

I would rate this Hotel as excellent!!! Room was wonderful and bed was very comfortable. My only slight complaint was the room service food I ordered was very over salted and I really could not eat much of it at all. Otherwise, excellent room for a great price

"Fantastic Experience to celebrate our anniversary while with our two doggies (while on my work trip)!!!"

5
22/01/2018

Extremely pet friendly hotel! We stayed for our anniversary and the really made it feel like a special time for us - 2 room suite and a bottle of wine and chocolate covered strawberries waiting for us!

"Great Hotel - Great Service"

5
17/01/2018

I attended the Scrapbooking Luau at Hotel Marshfield. The event was great and the hotel was great!! Everyone was helpful, the hotel was clean and comfortable. Just Great!! I would recommend the hotel and the event to anyone!

"Overnight stay with our golden retriever"

5
06/01/2018

Nice hotel, dog friendly, made reservation for quick overnight stay on our way north, at check in, front desk staff gave me a "doggy" welcome bag with biscuits, squeaky toy and poo bags! Great idea-- Room was clean, comfortable with even heat (temp was well below -0- outside). Ordered room service, had bruschetta and apple grape salad with shrimp-both delicious, quick service too.

"Rethinking..."

4
04/01/2018

This is our 3rd stay at Hotel Marshfield. In fact, I've wrote glowing reviews of them for our previous stays. Can't do it this time around. This is a nice hotel, clean, somewhat comfortable with a friendly staff. However there are some negatives that are starting to turn us away. The beds are just too HARD. I like a hard mattress, but this was so uncomfortable that I chose to sleep curled up on the love seat, rather than a 2nd nite in that bed. The bathtub in our room was in need of repair, as the porcelain on the floor of the tub was chipping away. What used to be an above average breakfast buffet, now can no longer even compete with a Hotel 8. Sorry to say. Will we stay here again....just not sure at this point. :(

"new and clean"

4
04/01/2018

loved everything about this hotel except for the breakfast. Food was not very tasty! Also, the hotel was somewhat expensive for a small town in Wisconsin. Other than that, we were impressed with how new and clean everything was.

"Nice facility bad restaurant service"

3
29/12/2017

The restaurant servers may be the worst I have ever encountered in my life! The overall hotel is fine, with clean rooms and Nice facilities. The beds are comfortable. The showers are not very good. In general, I would stay here again but try a restaurant outside of the hotel. However, I have not found a restaurant in Marshfield that has had good service!!!

"Getaway"

4
27/12/2017

Overall the hotel is very nice. It did seem like our room could of been dusted better. The shelves in the bathroom were very dusty. I have never stayed here when it was summer to use the pool or courtyard.

"Dog friendly!"

5
27/12/2017

Wonderful, relaxing visit! Entire staff was courteous and friendly! Clean and comfortable! Very pet-friendly! Convenient location. Hotel Marshfield is our go-to hotel whenever we are in Marshfield. We definitely recommend Hotel Marshfield!

"Great place"

5
19/12/2017

I enjoyed my stay very much, the only drawback was that the mattress in my room was too hard. But there isn't much you can do about that. I would also recommend a waffle machine for the breakfast buffet.

"Nice hotel but breakfast is lacking"

4
17/12/2017

This was our 2nd time staying here. The hotel is lovely, if not a bit confusing to get around in. My biggest gripe is their breakfast. W spent 3 nights here and had breakfast on 3 mornings. Breakfast was exactly the same each morning. The only difference was they sprinkled cheese on the eggs on day 3, poured pancake syrup on the sausage & called it Maple Sausage, and the potatoes were the same potatoes that we had on days 1 & 2, only now they were swimming in an oil to soften them up. It was not very appetizing, to say the least. If this hotel did not have a restaurant on property, I wouldn't be so harsh with my criticism. But this hotel had a chef and they cater dinners there. We may reconsider our hotel options the next time we're in Marshfield.

"Dec business travel"

4
10/12/2017

Very good food, clean and great meeting space. I enjoy staying here when I am in town. This I my preferred hotel when I am in town on business. The meeting spaces are very nice and modern with all of the updated services.

"Great Customer Service"

5
08/12/2017

We had booked 2 nights at Hotel Marshfield for my husband's surgery. His surgery was shorter than anticipated and he was released to go home early. We had passed the cancellation day/time, but the manager allowed us to cancel our second night so that we could leave and my husband could recover at home. The hotel was very clean, our room was comfortable, and we enjoyed an evening meal at the hotel's restaurant.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for taking the time to post your review and share your experience at Hotel Marshfield. I'm glad to see our staff accommodated your medical stay, and very happy to see things went better than planned for your husband and you were able to go home early for recovery. When in the area, we hope to see you again, and well wishes to your husband! Yours in hospitality, Kelly Booth, General Manager

"Great place to stay in Marshfield."

5
08/12/2017

This hotel is newly remodeled and extremely clean and has many nice amenities such as Keurig coffee maker and mini bar in the room. Service was fast and polite. It was quiet. This will be my go-to hotel when I travel to Marshfield for business.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review! I am so happy to hear that your experience was a positive one and that our staff provided a comfortable stay with fast and polite service. We look forward to having you as our guest again soon, and happy to be your go-to hotel! Kind regards Kelly Booth, General Manager

"Modern, nice place; easy check-in/check-out"

5
01/12/2017

Stayed for business travel one night. Clean, modern room with outlets for devices etc. on night tables. Decent cable TV variety. Very nice room/suite with mini bar, bottle of wine and beverage options in frig (for extra charge of course-I did not partake). Very quick and friendly check-in. Express check-out option. Accepted state govt rate. Bed was firmer than I prefer and walls were a bit thin (heard some noise from next room and above) but no more so than most hotels.

"Marshfield trip"

5
20/11/2017

I was pleasantly surprised and pleased with the décor in the hotel. My room was very nice as well. Hairdryer and extra goodies incase I forgot something was appreciated. I liked that you are trying to be clean and asked about the towels and linen. If I had been staying another night I would have opted for not having new towels and linen. Food was very good and the Wednesday night music was an extra special surprise. I'm so glad the Holiday Inn was full so I was able to experience a better hotel.

"Don't let the outside fool you"

4
15/11/2017

First off, do not judge a book by it's cover!! Yes, from the outside this hotel looks like an older outdated Holiday Inn. But enter the doors into the lobby and it's completely and very tastefully renovated. Staff was very friendly and helpful. Rooms were average sized with two queen beds. The rooms are also recently renovated in the same fashion as the lobby. We visited in winter so I cannot comment on the pool/hot tub. This hotel has a "green" initiative, so you have to leave one key in the room in order for the heat/AC to work. We were only there for one night so it wasn't a big deal at all, but I could see that getting annoying for an extended stay if the family is going separate ways. The breakfast was only OK, I was surprised there wasn't a waffle/pancake/french toast option for the kids. Otherwise the rest of the options were good.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for sharing your comments with us! Myself and my staff appreciate the great feedback and positive comments. I will definitely pass along your comments to our Food & Beverage team, as we're always looking for ways to improve our breakfast. I'm glad our staff were friendly and helpful, and you appreciated our 'green' efforts. We're hoping to have you back for another great stay. Kind regards, Kelly Booth General Manager

"Terrible hotel staff"

2
15/11/2017

The hotel staff was extremely rude to us upon check in. They did not explain anything to us. When we asked questions they just rolled their eyes and looked at each other. We were in town because of a family members surgery at the local hospital and didn't need to be treated so terribly at the hotel. We will never stay here again !

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to see the unfavorable review, especially given the circumstances for your visit with us at Hotel Marshfield. I would welcome the opportunity to discuss with with you, so we can find a favorable solution and work with our employees, to provide the experience our guests expect when they stay with us! Looking forward to hearing from you, and I appreciate the feedback and you sharing your experience. Warm regards, Kelly Booth General Manager

"It's just ok"

3
05/11/2017

Beds are uncomfortable. Very hard! I also didn't care for the fact that the heT wouldn't turn on until you put your key in the slot. The room was ice cold and I had to sit with my coat on until it warmed up. That's ridiculous!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to hear you were not impressed with your guest room. Mattress comfort is always a hard battle win, with everyone's different preferences, but we'll take that into consideration in the future. We are a 'green' hotel and energy efficient, which is the idea behind our heating/ac system. I'll be sure to forward your comments onto our engineering team! Thank you for taking the time to post your review of Hotel Marshfield, when in the area, we hope to see you again. Please contact me directly if I can be of any assistance! Yours in hospitality, Kelly Booth General Manager

"BEST.WEDDING.EVER."

5
01/11/2017

Awesome hotel with super friendly staff. It made for an awesome wedding and enjoyable stay! Banquet captain was so pleasant to work with and the house keepers greeted everyone with a smile and were happy to be there!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review! I am so happy to hear that our Banquet Captain was so pleasant and the housekeeping staff were all smiling and happy! Best wedding ever is quite the compliment! We look forward to having you as our guest again soon and thank you again for sharing your comments with us! Kind regards Kelly Booth, General Manager

"Business Trip"

5
31/10/2017

Great Hotel. Thank you. This hotel is near perfect! Great location, attractive public rooms, comfortable and spacious bedrooms and bathrooms, attentive service, good breakfasts and probably the most comfortable bed I have ever slept in. Well done to all concerned!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for being our guest and I appreciate you taking the time out of your schedule to tell us about your stay and experience. We love seeing a 5 star review. Bed comfort is always a hard one to master, as everyone has a difference mattress liking, so I'm glad to see you enjoyed every aspect of your stay! Thank you for the kind words, and we can't wait to have you back during your next trip to Marshfield! Warm regards Kelly Booth, General Manager

"Customer Delight! Comfy and accomodating."

5
29/10/2017

We arrived 2 hours early and took a chance to see if we could go to our room. The kind staff said "Yes". What a relief that was, so that my husband could relax in the room while I attended a workshop. The room was clean, and the bed was very comfortable. The breakfast was tasty, and the onsite restaurant had fabulous food. We didn't stay up late, but some friends came back from a dance late and, as I heard, they reopened the bar just for them.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review! I am so happy to hear that you and your husband were able to get settled in early and you both enjoyed the restaurant and had some time to relax! We do have excellent bartenders here, and I'm glad to see they took good care of your friends. Hopefully next time you both will be able to join in on the late fun at Hotel Marshfield! We look forward to having you as our guest again soon. Kind regards Kelly Booth, General Manager

"Excellent choice!"

5
26/10/2017

Great hotel for a great price! I love the contemporary design, cleanliness and attention to detail! The new owners renovation is spectacular! I will be staying here again on my next visit to Marshfield!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for taking the time to post your review of Hotel Marshfield! I'm glad to see you enjoyed the comfortable accommodations and appreciated all the attention to detail our owners put into this hotel. The transformation is truly incredible and we're all very thankful and take pride in what we offer. When in the area, we hope to see you again. Yours in hospitality, Kelly Booth, General Manager

"Great find"

5
25/10/2017

We travelled her for a wedding in the area and were glad this hotel was recommended to us. It is up-to-date, very nicely decorated, quiet and comfortable. Good breakfast, nice restaurant. Good value for the price. Head and shoulder above chain hotels.

"Review"

5
23/10/2017

I would stay there again. The rooms were very clean and the bed was oh so comfortable!!!! I would definitely recommend this hotel to co-workers, friends, and family. The price was also very affordable.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for sharing your comments with us, and we appreciate the 5 stars and the recommendations to your friends and family! Myself and my staff appreciate the great feedback and positive comments and we're hoping to have you back for another great stay. Feel free to contact me directly if I can be of any assistance! Warm regards, Kelly Booth, General Manager

"Awful beds"

3
23/10/2017

We took a couples trip and stayed here. The hotel was clean and well taken care of. We stayed in a king room and the bed was so awful by the second night there we could barely move in the morning. After the first night we requested a different room and they said the beds were the same in all the rooms. Just the bed alone would make me never stay at this hotel again.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for sharing your comments with us! Myself and my staff appreciate the feedback. Mattress preferences are a hard thing to master in the hotel industry. Everyone has their own preference of firmness and softness, so finding a nice middle ground is tricky. We will definitely take this into consideration, when we're at the phase of property improvements. We're still 'new' after the full renovation, but will keep this on our radar for when that time comes around. I hope otherwise, you enjoyed your couples weekend in Central Wisconsin! Feel free to contact me directly if I can be of any assistance! Warm regards, Kelly Booth, General Manager

"Excellent Experience in Marshfield"

5
15/10/2017

Our family of three had a wedding to attend in nearby Neillsville and we were looking for the best hotel option in Marshfield. The TripAdvisor ratings did not lie. This place is great. They have turned this property into a boutique type hotel. The styling is warm and modern. There are plenty of room options and we slept well. Upon checking in we were handed free passes for breakfast and free drink coupons for the hotel bar. The included breakfast was much better than most. The onsite restaurant also had a menu indicative of a big city. Did I mention that it is first floor dog friendly? The only negative for some would be that the heated pool and sauna are outside in the courtyard. However, the weather this weekend was in the 50s and many were enjoying it and the provided patio heaters. Winters won't provide that option.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for taking the time out of your schedule to share your feedback regarding your recent stay at Hotel Marshfield. I'm thrilled to see you enjoyed your accommodations, and I will be sharing all the positive feedback with our team of wonderful staff! We love our courtyard, and although the pool closes, our sauna and two whirlpools stay open year round - it's like a winter retreat! I'm glad you enjoyed the breakfast and the Libby's bar coupons. We're looking forward to having you back, and feel free to contact me directly to book your next stay! Warm regards Kelly Booth, General Manager

"10/7/17 hotel stay"

5
12/10/2017

we had our hotel stay on 10/7/17. we were attending Alyana and Eric Ratsh's wedding. the Hotel was easy to find. check in was very smooth and efficient. the ceremony was in one of the ballrooms and was beautiful. the meal was very tasty and served quickly. the staff was very accommodating and helpful with getting our toddler situated at the table. the whole stay was comfortable and relaxing and we will for sure use your hotel again if we are in need of a room in Marshfield.

"Great, As Always"

5
12/10/2017

I am a frequent guest at Hotel Marshfield, and as always, my stay was great.The pool area was relaxing and clean. My grandchildren really enjoy it. The breakfast buffet they offer is fair, they need to work on the scrambled eggs!

"a great place to stay"

5
10/10/2017

this is our second time staying here - in fact we went a little out of our way to spend a night here recently! The rooms are very spacious and comfortable, I like that we can bring our small dog along with us, the breakfast was very good and the pool area.....outstanding!

"Excellent Hotel"

5
02/10/2017

I recommend this hotel for the updated interior, the friendly staff, and the quality of the accommodations. This was my first visit to this hotel, but plan to return in the future. The facility was quiet and comfortable.

"Best Hotel Stay in a Long Time"

5
02/10/2017

The entire facility is extremely clean and well-maintained. The friendliness of staff cannot be beat. The food served during the breaks of the confernce was unbelievable--especially the "stuffed" muffins!

"Poor"

2
02/10/2017

When checking in the girl was very unfriendly. The bar was waaaaaaay understaffed. The lunch served at the meeting was terrible. Everyone mentioned it. The shower in the room above me was leaking into my bathroom and there was no microwave in the room.

"Hotel Marshfield - conference"

5
02/10/2017

This quiet hidden gem is on my radar for future visits. There was a variety of food in the restaurant, from the plentiful hot breakfast to the evening meal. The courtyard is a beautiful feature, with a heated pool and gas fire pit area.

"Best in Marshfield"

5
01/10/2017

Best in Marshfield. Best outdoor pool, best buffet. Clean and quiet. Modern. I would highly recommend. It is also affordable! Go in the summer and enjoy the great outdoor pool. It feels like a vegas pool yard.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for the excellent review, and I love to see that you enjoyed the outside pool. The courtyard is beautiful and we really enjoy seeing our guests enjoying the outside amenities (competing with Vegas luxury, is a nice bonus!) Thank you for naming us the BEST! We're eager to have you back for another great experience. Kind regards, Kelly Booth, General Manager

"Great spot in Marshfield, WI"

5
27/09/2017

No complaints. The room decor was modern, sauna and workout facilities up-to-date and everything worked well. The breakfast was satisfactory as well. We thought the location was great and will use the Hotel when we return to this area of the state.

"Okay"

4
24/09/2017

This hotel was renovated into a more modern hotel. The decor is modern and nicely done. We were here for a wedding, and stayed the night. The banquet hall was nice. The room was nice, however could have been cleaned better. Also, the wall paper was coming off the walls. The breakfast was okay. It's like every other complimentary hot breakfast at a hotel. I'm fine with that as long as there is good coffee.....but the coffee here was not good. They only had powder creamer...yuck. Overall, it was an okay stay. Maybe a tad overpriced.

"Jeep vandalism"

1
19/09/2017

Overall experience was ruined by the afore mentioned vandalism. First time in Marshfield. Bar staff and wait staff were friendly. Facility is nice. pool is nice. Policeman was nice. Facility for WMCA Board meeting was the correct size. Food at the WMCA evening hospitality events was good.

"Excellence in Middle of Wisconsin"

5
18/09/2017

I was a little concerned at first. But.., I was truly impressed once I entered the Hotel Marshfield. I will make a confirmed business stop. Very nice, immaculately clean, excellent, attentive staff and pretty good menu as well. I have stayed at hotels priced twice as much that were significantly lower quality. Good find, I was really pleased.

"Great stay."

5
16/09/2017

I highly recommend the Hotel Marshfield. The hotel in beautiful, the staff is wonderful and it has an amazing pool and workout room. Everything I could ask for in a hotel and a great price. I will definitely stay here the next time I visit Marshfield.

"To long to check in"

3
03/09/2017

Too long to check in . We came at 12 noon . Check in is at 3 PM . We got the room after 3:30 When I booked the room it said we get a sleeper sofa . When we look at the room no sleeper sofa. We complain and got a room with a sleeper sofa , but by then the day was shot.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to see you were not completely satisfied with your stay. Although the half hour late check-in and room move is something we never anticipate, as we strive to make sure every guest is happy with their stay, and it seems we fell short of that and I sincerely apologize. I would love to personally talk with you about your stay and be given the opportunity to make things right. Thank you for taking the time to post your review of Hotel Marshfield and I'm looking forward to talking to you! 715-387-2700 Yours in hospitality, Kelly Booth, General Manager

"Great Small Hotel"

5
30/08/2017

in a very small town ... this was an upscale place... great rooms and amenities... breakfast was a buffett but cooked... not pre packaged... great space and wide open from lobby to bar to dining... great energy ...

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review! I am so happy to hear that your experience was a positive one and that our staff provided a comfortable stay. I see you enjoyed the hot-breakfast and amenities, and that's what we like to hear. We are looking forward to having you as our guest! Kind regards Kelly Booth, General Manager

"Nice place poorly run"

1
30/08/2017

Despite the fact that this is a nice Hotel in a good location, the service does not reflect the costs. Our experience at the Marshfield Hotel was that the management and staff come first. Unfortunately, I suggest booking somewhere else.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to hear you were not satisfied with your experience here, and would love to discuss your concerns with you personally, so we're able to make it right and have you back for a better experience. We pride ourselves on our accommodations and our unparalleled guest service and we take any and all feedback seriously. Feel free to reach out to me if you'd like, and I'd be happy to take care of you! 715-387-2700 Yours in hospitality, Kelly Booth, General Manager

"Nice room for bigger family"

4
26/08/2017

Love staying here when we visit family in the area. Our kids love the pool area, the fire at night, and having their own room/TV. Breakfast was included and was ok. Our room wasn't ready, even though it was after check in but they gave us 2 drink coupons for the bar.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm disappointed to hear your room wasn't ready on time, but glad to see you were able to have a drink on the house at the bar while you waited. The courtyard is quite a peaceful retreat, for adults and kids, and I'm glad the entire family was able to enjoy it. Thank you for taking the time to post your review of Hotel Marshfield, when in the area, we hope to see you again. Yours in hospitality, Kelly Booth, General Manager

"Great hotel with all you need."

5
24/08/2017

Stayed here for business. Great hotel and pool area. Also had dinner and drinks in the restaurant lounge very nice and reasonable. the hotel is a little bit out from town so would need to drive to other restaurants or bars. this is ok because you have everything you need at the hotel.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review, and we appreciate you sharing your experience with us! I'm glad you were able to enjoy Libby McNeill's during your stay, and you're right about having everything you need in one place - full service hotel, outdoor pool and courtyard and a state of the art fitness center! I'm glad to hear you enjoyed Hotel Marshfield just as much as we do. We're looking forward to having you back the next time you're in the area Kind regards Kelly Booth, General Manager

"Enjoyed my visit"

5
23/08/2017

The hotel was very nice. Breakfast was good ( scrambled eggs, potatoes, muffins, toast, cereal). The heating/ AC system was a bit odd, so be sure to ask how to turn it on when you arrive because the directions aren't the best in the room. It is a dog friendly hotel, and that is HUGE!! Usually dog friendly hotels are run down and schetchy, but this one was lovely by comparison. My only dislike was the bed.....it was too hard for my back, but other people may really enjoy a firm mattress

"Thumbs up!"

5
23/08/2017

We had an excellent stay at the Hotel Marshfield. Lovely accommodations and excellent service! The chef even made my daughter her own order of scrambled eggs when he heard that she was a vegetarian! The rooms were very nicely appointed and the entire premises was clean and fresh!

"Great stay and great staff. Housekeeping needs work."

5
20/08/2017

What a great stay! I was greeted by a nice looking young man named bradley at the front desk. He was so professional and kind. Made sure i had everything I needed. Only complaint I have is housekeeping, they left a wet used towel on the back of the door. Once again I met with Bradley the front desk, I could tell he felt genuinely bad and offered me a discount card to libbys. Libbys food was amazing and the staff was fantastic, especially this young man named nash. Overall my stay was fantastic, other then the towel issue. Bradley and nash were fantastic, and i recommend this hotel. Beautiful

"A classy and sleek stay!"

5
20/08/2017

Quality hotel, great location, friendly professional people...sleek, classy.....ten thumbs up! Will defiantly recommend to others...will return! Beautiful rooms, quality all the way! Fantastic breakfast included with stay.....loved my stay!

"Improvements"

4
17/08/2017

Handicap room was not handicap. Sink was too high toilet too low. Room too small to turn wheelchair around. Had to call for a shower chair Handicap rooms should be st least 600-900 square feet for mobility. Josh was very helpful at front desk. I was glad I had a family member with me to get around the room.

"Excellent stay"

5
15/08/2017

We stayed here for just one night. Hotel is almost new and well appointed. It is also very clean. Good breakfast and internet. Overall very satisfied with the experience and I will stay here again if needed. Downtown and Marshfield clinic is about 10 min drive. Excellent service too.

"Amazing 5 star hotel plus great food"

5
09/08/2017

I'm telling you Jess was amazing at dinner in this amazing restaurant inside Hotel Marshfield. This is an amazing place to stay and eat. Ask for Jess. Earth friendly and fun with live music Clean hotel with upgraded everything. They also have wine in the room!!!!

"Great place.. "

5
08/08/2017

What attracted me the most when booking was the outdoor space.. n it didn't disappoint at all.. after going to our room which was very clean, modern, spacious and very updated we enjoyed the heated pool and lounged around the big patio area which has lots of lounging chairs.. it rained that night so we couldn't enjoy the outdoor fire pit, but we will next time we go. The free breakfast is great with lots choices n sitting pool side while eating breakfast was perfect. Also the zoo is steps away with lots of walking trails.. you won't be disappointed if you stay here..

"Beautiful outdoor pool area and great breakfast buffet"

5
05/08/2017

Was a wonderful hotel for the price. We stayed in the suite and it was great. Just wished the pool was open later into the night. Did not like getting sent out at 10:00 PM. Would recommend this to anyone.

"Great pool!"

4
03/08/2017

Had a very nice stay here. Will stay again. Staff was great the out door pool, fire area and seating was really nice. Breakfast was just ok, very few things were gluten free and most was junk food, which almost everyone but me likes I'm sure. The creamer machine.... it was powdered milk. I skipped coffee all together because of this. Please some cold half and half or cream in a carafe really isn't too much to ask. I did ask the staff and was presented with ultra pasteurized non refrigerated creamer cups. I had thought the breakfast would be nicer since there was a restaurant here.

"Hidden Gem"

5
02/08/2017

This hotel is awesome! Beautiful decor. Clean. Great breakfast. The pool area is amazing: heated pool, 2 hot tubs, sauna, beautifully landscaped. A great get-away! Great location for a mini-vacation. Close to restaurants and a great ice cream stand.

"Great place to stay, comfy beds! Felt special like a treat to stay here."

5
31/07/2017

Meeting friends for event. Loved furnishings, staff very helpful, food good and best of all beds were comfy, and room design perfect. Especially appreciated cubbys in bathroom to spread out my stuff. Rooms temp maintained perfect temp and not loud when cooling, nice view, easy parking, and quiet so we slept well. Had afternoon meal at Libby's it was perfect. Breakfast was good but not as yummy as our noon meal.overall we will only stay here from now on and tell others too. It was really nice our room was ready a little early and that sealed deal for me!

"Fantastic Stay!"

5
27/07/2017

Great room, ok bed comfort, spacious desk, nice couch, I'm not impressed with the keurig coffee maker but one was there if you like them, nice selection honor bar, great items to add on and have delivered to your room, (milk and cookies, chocolate covered strawberry, fresh fruit, nice selection offered!) Free wifi, free shuttle around town, refrigerators in room. Fantastic pool area! Big outdoor pool, hot tub, sauna, sunshine, a little breeze. Awesome! We enjoyed a drink around the fire pit. It's a great place to stay at a reasonable price. We will be back! I can't wait to go back!

"Hotel Guest"

5
27/07/2017

Great hotel Great value stayed there to go to the zoo and eat out was within walking distance to both. Went to sleep in a very comfortable bed and room was very clean and modern. Breakfast was very good.

"First-class hotel in a nice town"

5
24/07/2017

I love squeaky-clean hotels and I have never been disappointed here. Very nicely updated property. Nice outdoor pool. Breakfast area was nice. Many interesting things to do In Marshfield with children.

"5 stars!"

5
23/07/2017

Great hotel! Very spacious handicapped accessible premier suite! Excellent free breakfast choices! Convenient to the back door for walking our 2 small dogs. We especially enjoyed the in room Keurig coffeemaker and endless supply of free coffee k-cups! We will stay again the next time we are in Marshfield.

"Upscale and Great Service"

5
23/07/2017

Comfortable rooms, great pool and sauna, beautiful courtyard, and great people. This hotel is an unexpected delight that goes beyond expectations. The staff is great and food is delicious. I recommend the mediterranean salad with shrimp. Music on Wednesday nights as well.

"Traveling with pets"

5
19/07/2017

Great place to stay with kids and pets. The two bedroom suite was nice. Bathroom was clean.Kids liked the pool. Breakfast was wonderful (oatmeal was a favorite of all). The location by Wildwood Park and Zoo is ideal.

"Great Hotel!"

5
17/07/2017

Spent three days and two nights in Marshfield and looked forward to coming back to the hotel each evening. Everything was just wonderful. The staff is outstanding! The in-house restaurant is superb. Plenty of free parking to include space for vehicles with trailers. Heated pools and outdoor jacuzzi. Free wifi worked everywhere on the property.

"Overnight stay"

5
16/07/2017

We stopped on day 1 of our motorcycle vacation. The hotel is very nice. Our room was comfortable and clean. The bed was great. We used the outdoor hot tub and enjoyed the pool area. It has seating, gas fire pits, tables, lounges, 2 hot tubs and a pool. The bar/restaurant gave good service and food and drinks were delicious. I had a very good fish fry. The next day they had a complementary breakfast buffet which included hot and cold items. We were able to walk to the little Marshfield Zoo and enjoyed that. Was a great stay and I was impressed with this property and its staff.

"Hotel Marshfield"

5
13/07/2017

Excellent facility. Great bed, slept really well. Great room, looked nice and was neat and clean. Honor bar was a pleasant surprise and coffee maker in the room was appreciated. Hot breakfast in the morning was a great treat and staff was very accommodating, even to arranging cheese-less scrambled eggs for a lactose intolerant daughter.

"Best Wedding Venue Ever!"

5
12/07/2017

Amazing ballrooms, pool area, breakfast (even for Low Carb Keto eaters), rooms and staff! Staff was very attentive to wedding reception needs and addressed our requests immediately. The lighting is amazing and the waitstaff was very efficient in getting all the food out to the wedding guests timely. Clean up after eating was not disturbing to conversation either. Really FIRST CLASS all the way! We had a double queen suite and it was HUGE! We even had a dishwasher and a full set of dishes if we needed them. Honor bar in room was very convenient. Hotel is easy to get to and on the main road. Anything you needed at the last minute could be found on that street. If we didn't have family in the very immediate area, we would be back again! Can't beat the service!

"Wonderful hotel!"

5
10/07/2017

My family lived Hotel Marshfield! The staff was friendly and accommodating when we called to make our reservation, and during check-in. The room was nice, clean, well furnished and comfortably slept our family of six. The pool was absolutely beautiful - definitely the highlight of our stay! The complimentary breakfast was also great. We will be back the next time we are visiting Marshfield!

"June Stay"

5
03/07/2017

Beautiful hotel. The staff was friendly and helpful. Relaxing poolside space. The rooms were spacious, clean and comfortable. Lobby was grand with lots of seating. Nice breakfast buffet and good coffee.

"Great hotel "

5
02/07/2017

I highly recommend Hotel Marshfield. The property is clean and updated. The pool area is beautiful. The staff is very friendly and helpful. The food is amazing. The chef even came out to our table to help me select items to accommodate my dietary requirements. This is a high-end property at a very reasonable price.

"Very nice place."

4
30/06/2017

Wonderful staff, nice breakfast, beautiful decor throughout hotel. Interesting pictures in rooms and in lobby. The only thing to change was in bathroom such as adding safety bars in shower and counter space needed.

"Great Hotel"

5
21/06/2017

The Hotel was pleasantly spectacular with great rooms, service, and food. I stayed two nights for a wedding and it was great. If I'm ever in the area, I'll be sure to stay at Hotel Marshfield again. The food was excellent and staff was very friendly.

"Enjoyable stay"

5
18/06/2017

From looking at the outside of this hotel you would never know how beautiful it is inside. We were not sure about staying here until we walked in. Very welcoming front desk, the room was very nice as well as the amenities. Great ice cream drinks as well.

"Nice restaurant with amazing service"

5
15/06/2017

My family and I came to this restaurant for a birthday dinner and had a great time. The food and ambiance were great, but the best part of our visit was by far the service. The servers and bartenders were all very nice and accommodating, but our actually server, Nash, was incredible. He was professional and courteous but fun and inviting and he really made our visit great. We will be back!

"Quaint and Friendly"

4
12/06/2017

I thoroughly enjoyed my 4 night stay at Hotel Marshfield. Everyone was very friendly. Rooms are clean and spacious. The pool area is nice and clean with plenty of sitting area. My only complaint would be the breakfast...not the best, but I didn't starve! I would definitely recommend staying there....great location for a good price!!

"Death in the Family "

5
12/06/2017

We came here to be with my girlfriends parents as her mother passed away. Knowing the family would all be here we decided to get a room here at the last moment. So happy we did. What a beautiful hotel. I've stayed at some of the big name chains (look at my reviews) and I've had nothing as good as this. All around this place is Awesome! New, updated, luxurious, comfortable, and just really cool. Highly recommend

"5 Star stay at Hotel Marshfield"

5
08/06/2017

Who knew Marshfield had such a great Hotel! The room and surroundings were very well maintained. Outside heated pool was sparkling. The food was delicious. I wish the weekend complimentary breakfast was offered until noon, at least on Sunday. That would have been nice.

"Great Place, Restaurant and Staff"

5
08/06/2017

Hotel Marshfield is a "10". Very well kept. Great staff. The hotel restaurant (Libby McNeill's) is out standing. Best fried cheese curds in Wisconsin. I would highly recommend staying there if you are visiting central Wisconsin.

"Great food, service, and accommodations!"

5
08/06/2017

This is easily one of the nicest hotels I've had the pleasure of staying at. The rooms were spacious, with a large TV, comfortable bed and furniture, and a large desk to work at. There is poolside dining and a fire pit outside to enjoy on a nice day. The food is phenomenal and reasonably priced, a rare combination for hotels from what I've seen! Our server, Miranda, was exceptional. She was extremely attentive and accommodating, even coming to the hot tubs to take our drink orders as the night went on. If you ever find yourself visiting Marshfield, book a hotel here and ask for Miranda when you dine in!

"Upscale hotel outside of the major cities"

5
31/05/2017

The Hotel Marshfield is truly a gem in central Wisconsin. It is a 5 star hotel with a 5 star restaurant and top notch staff that I have only experienced in expensive big city hotels in the past. Everything is top notch from the decor to the food to the staff to the little story about the hotel elevator. I loved my 2 nights there and would highly recommend staying at this hotel if you are ever in central Wisconsin.

"Great place to stay"

5
25/05/2017

Very, clean, quiet and comfortable. Will stay again. We visited the zoo right next door. Breakfast was very good. Happy that they serve a hot breakfast. Hot tub was nice. Didn't use the outdoor pool, too cold outside during our stay. Great Mexican Restaurant just down the road. Easy access to the main roads, shopping, dinning and attractions.

"What a place!"

5
22/05/2017

This place might not look like anything special from the outside, but that's ok. It's not a book, so don't judge it by its cover. Excellent accommodations. Take advantage of the free shuttle service until 9pm. Pool, hot tub, sauna - all great. If you drink, go to the bar. If not, still go to eat. Lovely food. Wednesday is wing night with live music. The buffalo sauce isn't too hot, so if you like super spicy go somewhere else, otherwise, go here. The best. Amazing. Everyone agrees.

"Work related stay"

5
22/05/2017

This was a great place to stay. It was close to restaurants, walking trails and activities. The only bad thing is my training ended at 5pm and that is when many of the shops closed so was not able to shop.

"Very Nice"

4
22/05/2017

My wife and I stayed here for business and it is very nice. I am sick of the chain hotels and usually we stay at Wyndham properties but this place is much better and much more affordable... The room was clean and new, the staff was warm and welcoming, and we were could park close to our room. We will be back again when we visit Marshfield!

"Pets welcome!"

4
19/05/2017

I was pleasantly surprised to see you accept pets. I will definitely keep you in mind for our next trip. Love knowing if I have to bring my dogs I still have a wonderful place to stay. Thank you Our stay was comfortable & staff was wonderful. We appreciate your attentiveness.

"Would recommend for business or pleasure"

5
16/05/2017

Didn't know what to expect but have been pleasantly surprised all along. Front desk staff was nice, room is very clean and good size, and the pool area is lovely. Restaurant food is reasonably priced and a decent variety of food is featured on the menu.

"Business"

5
15/05/2017

Accommodations were clean and adequate. Food was very good however dinner order came late. Room was warm also the system for how to control heating/cooling should be better explained. Locations was easy access. Nice park nearby. Convenient for stores.

"District 35 Convention- May 5-6, 2017"

5
10/05/2017

The Marshfield Hotel is a wonderful place to stay. The registration staff is friendly and welcoming. The wait staff at breakfast was cheerful and attentive. The bar tenders were fast. The Hotel was clean and our room was very clean. The floor plan, beds, bar, TV and bathroom was a well planned design. I would recommend the Marshfield Hotel to my friend and colleagues.

"First time at your hotel"

5
08/05/2017

We had a business training at your hotel and would recommend it again. Very clean and updated rooms and helpful staff. The complementary breakfast buffet was absolutely terrific and a much welcomed surprise.

"A gem!"

5
30/04/2017

Great customer service, beautiful and unique interior, and good food and wine. My room was very clean and comfortable. Well priced, too, especially with the week day discount. It is an unusually great find in a small town!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for the great review, and we appreciate you sharing your experience with us! I'm glad you were able to enjoy Libby McNeill's during your stay and that your accommodations were clean and comfortable! Being a unique gem in a small town is something we've grown to love, and I'm glad to hear you enjoyed Hotel Marshfield just as much as we do. We're looking forward to having you back the next time you're in the area! Kind regards Kelly Booth General Manager

"Will definitely be coming back here"

5
29/04/2017

Came down for a business certification class Beautiful hotel!! Friendly staff, delicious breakfast buffet, and amazing outdoor patio and pool area! I would strongly recommend this hotel to anyone staying in the marshfield area!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
I'm thrilled that you shared your experience with us, and we appreciate you staying at Hotel Marshfield and enjoying all that we have to offer. Although you were here for business, we hope to see you back for leisure at some point in the near future. The seasonal menu and drink specials have started and the outdoor pool is now open. Looking forward to having you back! Thank you again for your time! Kelly Booth General Manager

"At home in Marshfield's finest!"

5
25/04/2017

Hotel Marshfield's attractive VIP rate included a pleasant staff, accommodating service, large, clean, attractive rooms, good food options, and hot-tub therapy for an overnight get-away right in our hometown!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you Lisa for sharing your Hotel Marshfield experience, and I'm thrilled to see you were able to enjoy every aspect of the hotel. A little hometown stay-cation is sometimes all you need to enjoy a night out. We're looking forward to having you back, and thank you again for taking the time out of your schedule to share your comments with us! PS: In addition to hot-tub therapy, the outdoor pool is now open! Warm regards, Kelly Booth General Manager

"Highly recommend Hotel Marshfield"

5
06/04/2017

We stay at Hotel Marshfield every time we travel to Marshfield, and continue to be impressed with the hotel facility itself, its meeting facilities, and its staff. We will definitely be staying there again!

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you so much for being a loyal guest of Hotel Marshfield! We appreciate all the wonderful things you had to say about the facilities and staff, and we're looking forward to seeing you again during your next trip to Marshfield! Kind Regards Kelly Booth, General Manager

"Better than expected"

5
03/04/2017

Having stayed in this facility over the course of 7 weeks in less than 6 months I can say this place is doing all the right things. In winter (my experience) they have the grounds cleaned up and salted as needed, the restaurant is great, the bar offers micro brews, and the sauna & hot tubs were open all winter long. Wednesdays music in the lounge was always a nice stay'cation feel.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for the great review and all the positivity! Sounds like you're a regular to Hotel Marshfield and we appreciate you being a loyal guest and enjoying all that our hotel has to offer. Our sauna and hot tubs are always open, and soon the pool will be added to the outdoor fun, now that winter is behind us. We're looking forward to seeing you again on your next stay'cation! Kind Regards Kelly Booth, General Manager

"Review"

3
29/03/2017

The hotel was nice, the rooms were good but the beds were absolutely awful, it felt like we were sleeping on the ground. We got awful sleep. At least get somewhat comfortable beds. Staff was nice at least.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for the review and sharing your experience with us. We will share your comments about mattress style with the team and keep those in mind for consideration in the future. Myself and my staff appreciate the kind words and that you enjoyed the facility. We're looking forward to having you stay with us again at Hotel Marshfield! Warm Regards Kelly Booth, General Manager

"Nice, clean hotel"

5
13/03/2017

This hotel was very clean and comfortable. The staff was very friendly. It has good parking. The food was good. My bed was a bit harder than I like, but others would probably find it just fine. Breakfast was good.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for the comments and sharing your experience! Mattress comfort is always a tough one to find a happy medium. I'm happy to see the great comments about the food, staff and parking. We strive to go the extra mile here and appreciate all the feedback possible so we can improve the guest experience. Hope to see you again the next time you're in Marshfield! Kind Regards! Kelly Booth

"Great environment!"

5
08/03/2017

Everyone was helpful and friendly. Up to date and comfortable environment. We have stayed here a number of times when visiting family and it is consistently good. The breakfast food is average, as hotel breakfasts go.

Kelly B, General Manager at Hotel Marshfield, BW Premier Collection, responded to this review
Thank you for taking the time out of your schedule to share your experience with us at Hotel Marshfield. Consistency is key, and we're glad we were able to achieve that throughout all of your stays with us. My staff appreciates the kinds words and we're looking forward to having you back the next time you're in the area. Warm Regards Kelly Booth, General Manager

"Wonerful staff, well run hotel."

5
24/11/2016

Just a great stay. Facilities are all well maintained, the breakfast selection stands out. The real plus is the staff, all friendly and efficient. This is a well run hotel and the staff all left us with the impression that they were happy to be there and to do whatever they could to make the stay a pleasant experience.

"Nice hotel, dirty room"

3
23/11/2016

The hotel was nice but the room wasn't clean. When you're charging 4 star rates in a 2 star town- a room free of dust, with clean handles & no spit spots on the bathroom mirror from the previous guest is appreciated.

"Good place to stay"

5
21/11/2016

Very Nice. Clean and quiet. Breakfast buffet with hot food included. Pleasant courtyard with fire pit to sit around and visit with friends. Friendly staff. Also, excellent restaurant in the hotel. Could of used a microwave in the room for heating old coffee when working late. Over very good. Recommend.

"Rex's Review"

5
19/11/2016

Great hotel, comfortable beds, good location, staff helpful and friendly, the food in the hotel resturant was good and the people at the front desk were helpful, both in person and talking to them over the phone.

"Recent stay at Hotel Marshfield"

5
16/11/2016

Great Service, the staff was very friendly. Check in and Check out was very efficient. The rooms were very nice with comfy beds. Included in the price was excellent breakfast buffet. I would definitely stay here again.

"Great weekend getaway"

5
16/11/2016

High end hotel atmosphere, great place for a wedding, spacious reception area, service was excellent One crabby women bartender at reception before dinner, food was dry, both chicken and fish. Wish you had an indoor pool, also was surprised to see so many dogs, we usually don't stay where there are animals , I would not like a room dogs had stayed in.

"Horrible front desk staff"

1
15/11/2016

I stayed at Hotel Marshfield for business, I was originally planning on staying there for the duration of my thirteen week business trip. However due to the lack of customer service and overall hospitality my stay was cut to five days. The first thing that went wrong was on check in I was supposed to be booked in a studio suite, but upon check in I was told that the suite was not available for my entire stay and therefore I was placed in a double queen room. I was also told that there would be a significant price change for the suite and that they would need to speak to someone authorized from my company to negotiate the price and make the changes. I took the managers information and forwarded her information on to my company. The next day after work I ask the "gentleman" at the from desk if he had heard anything in regards to my room switch and he rudely states no while not even making eye contact. I go to my room to find that house keeping neglected to remove any trash from my room and left the ice bucket full with the bag of water. The next morning as I leave I ask the front desk to make sure housekeeping empties my trash. As I return that evening I stop at the front desk I ask for an update regarding my room and still receive no information but "we're working on it". The next day I am informed by my company that the change will not occur for this leg of my trip which was a total of twenty-three days, so that evening I ask the man at the front desk if he could send someone to my room to remove the items from the refrigerator so that I may store my own items for the remainder of the trip, I also ask if I could get more bags for the ice bucket as it had not been changed or emptied in three days. I returned to the room to find the items removed, which I appreciated however the ice bucket was still full of water and the bags just place on top. The final straw occurred the following morning as I was leaving for work, I over hear the two women at the front desk talking loudly how "she was complaining about her trash not being taken out and her room not being cleaned" and as soon as I made eye contact with the woman talking she looked like she saw a ghost. I left that work feeling very concerned about the way I was being treated at this establishment and by the fact that not only are the staff rude, but talking negative about paying customers. That evening when I returned I asked to speak to the manager, to inform her of what had occurred, and that I felt very uncomfortable at this establishment and the behavior of her staff was unprofessional. I was told that she would investigate the situation and talk to her staff, and then miraculously I could be moved to a suite for the last week of my stay. This was the worst hotel stay of my life, the decor and hotel looks nice on the exterior. But the rude staff and lazy housekeeping cancel out every good thing this place has going for them. The one and only good thing about this hotel is the restaurant and its staff, they were all friendly and helpful. The front desk could learn a lot from them on how to be hospitable to all customers not just ones with a particular skin color. At the end of the day I cut my stay short and would not recommend this place to anyone!

"great"

5
14/11/2016

Great place, great service. Everyone was very friendly. I didn't have any problems when checking in or out. everyone i spoke to was very friendly. the breakfast was amazing. we had dinner down in the diner and the wait staff was amazing.

"Ok stay"

3
13/11/2016

Very nice place, enjoyed my stay, but be sure if you want rooms next to each other get it in writing! Clean rooms, friendly staff. Business areas well done and pleasant. Lulu the elevator is slow but cute story!

"Great hotel"

5
11/11/2016

Have stayed at Hotel Marshfield multiple times in the past several months and have had all positive experiences. The restaurant food is very good and the location, while on the outskirts, is quiet and close to the zoo, park and downtown.

"don't expect the amenities to be real"

1
09/11/2016

lovely hotel. too bad the amenity that lead me to stay there, the sauna, was out of operation. Even though less than 24 hours earlier it was specifically working and "really cool and I would love it" (per their front desk rep).

"Pleasant Stay"

4
08/11/2016

Very new hotel. Clean, open concept, very friendly staff. Nice pool area and the weather allowed us to have a cocktail while sitting at the pool. I was there for business and everything that was needed was there for us which makes the meetings go a lot smoother, and therefore a lot quicker.

"Great care during a stressful time."

5
05/11/2016

Very nice place. Great respite at the end of the day much appreciated since we were in town with an ill family member in the hospital. We didn't need another source of stress and the hotel took good care of us.

"great stay"

4
03/11/2016

we were there for our sons wedding and everything was done very nicely staff was very helpful rooms were clean food was good staff was very friendly its not to far from downtown Marshfield the zoo is very close its quite even when busy

"Family Get Together in Marshfield, WI"

5
03/11/2016

A very lovely and spacious room, 2 Queen Beds. Hotel is very Quiet :) Very clean room and very clean at the hotel overall. Staff very courteous. Nice restaurant with reasonable prices and food was outstanding. Easy to get to the hotel. Nice bar on site.

"A wonderful place to stay"

5
01/11/2016

The Hotel Marshfield always presents clean sharp rooms and efficient and polite staff. The real plus for me is the nice restaurant in the hotel. Once I arrive I do not need to leave. The food is outstanding and the bar has great options. I have never had a poor meal or unclean room.

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear bmiller705, Thank you for the wonderful review! I'm so happy to see your experience with us has been 5-star worthy. We believe hospitality isn't rocket science ~ clean, comfortable and friendly. So to hear we hit the mark during your visit is truly a win for us! We look forward to seeing you again. Best wishes, Cory Latourell General Manager

"Stay here every time"

5
30/10/2016

I love staying here. No matter how busy, it is quiet. The evening staff is welcoming. The rooms are clean and well maintained. The wifi is consistent for work and streaming. The mattresses are very comfortable. The location is a little out of the way but not enough to deter me from staying there.

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear Kelly, Thank you so much for taking the time to post a review and for the 5 stars AND for being a repeat guest. I'm pleased to see that you've felt a consistent level of service with us and our team made you feel welcome. We look forward to seeing you again soon down the road! Yours in hospitality, Cory Latourell General Manager

"Everything you need"

5
30/10/2016

This is probably the 5'th time I've stayed here and it's always business so having the bar and restaurant on site with great food is huge on those days when you get done doing what you're doing and you get back to the hotel and don't want to go anywhere. It's just an overall great place to stay.

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear Terry, Thank you for the kind review! And thank you for being a loyal guest, we appreciate the repeat business. We hoped to create a comfortable place to land with our renovation, especially for our road warriors. So I appreciate hearing we hit the mark. I hope your travels are safe ones and we look forward to seeing you again down the road. Best wishes, Cory Latourell General Manager

"Night Away"

5
27/10/2016

Met a lot of new people thanks to the bartenders. Jen was absolutely amazing and accommodating throughout our entire dining experience, she will be the reason we return. Loved the cleanliness of the room, amenities available and friendliness of the staff. Amazing inviting and relaxing environment. Only wish the courtyard was open later than 9pm, especially on the weekends, as it would have been perfect night to sit by the fire but by the time we requested it we were informed it was too late. Only caused us to sit at the bar longer, which wasn't exactly a horrible thing.

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear Kelli, Thank you for taking the time to post a review and for the kind words. Jen is absolutely one of our rock stars, so I know she'll love reading this review. I'm so happy to see the team made you feel welcome, that's always goal number one for us. Please come back and see us again sometime, we'd love to welcome you back! Best wishes, Cory Latourell General Manager

"Friendly hotel!"

5
26/10/2016

We enjoyed our short stay at the Hotel Marshfield. Everything about it was nice- people, rooms, beds, pool, restaurant, bar, and especially the food! No complaints! Oh, but the outside of the hotel could use a bit of sprucing up- but never judge a book by it's cover right?!

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear Jacklyn, Thank you for the wonderful review! I'm so happy to see you found the hotel comfortable and the team welcoming. The renovation completely redid the interior, the exterior certainly doesn't indicate what's behind the doors. But, we never get tired of seeing the look on our guests' faces when they walk in! We hope to see you again sometime, just give us a call and we'll save you a spot! Best wishes, Cory Latourell General Manager

"Work conference"

5
24/10/2016

The room was clean and linens were crisp. The hotel, in whole, is modern and well decorated. All staff was quick to render assistance whenever asked a question. There was always a staff member close by. The meals were very good.

Cory L, General Manager at Hotel Marshfield, responded to this review
Dear Amber, Thank you so much for taking the time to post a review and for the 5 stars! We were happy to host your group and are thrilled to see it was a good stay. We look to seeing you again down the road. Best wishes, Cory Latourell General Manager