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Codes Avantages


Marion, Etats-Unis

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Codes Avantages

Best Western Plus Hotel Executive Residency Marion, Marion

100 Hannah Ln, 72364, Marion, Etats-Unis - Voir sur une carte
Best Western Plus Executive Residency Marion - Vue extérieure Best Western Plus Executive Residency Marion est idéalement situé dans le centre de Marion. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Le Best Western Plus Executive Residency Marion se trouve à seulement quelques minutes du centre-ville de Memphis, Tennessee, juste à la sortie de l'Interstate 55. Plusieurs restaurants se trouvent à quelques minutes à pied de notre hôtel. Nous sommes situés dans un quartier calme avec des magasins locaux à proximité.Nous disposons d'une piscine intérieure avec patio extérieur et barbecues. Nous sommes un hôtel entièrement non fumeur avec centre de fitness et centre d'affaires.Nous acceptons les animaux de compagnie. Veuillez appeler l'hôtel avant de réserver si vous voyagez avec un chat.

Best Western Plus

Hotel Executive Residency Marion

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner gratuit
    Petit déjeuner gratuit
  • Piscine
  • Air conditionné dans l
    Air conditionné dans l'hôtel
  • Centre de soin/de fitness
    Centre de soin/de fitness
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Avis de nos clients

En partenariat avec tripadvisor fr
Travelers Choice 2023
Basé sur l'avis de 91 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"Beautiful Hotel"

qrbooker, Saint Louis, Missouri 08/08/2023

Delicious breakfast. Front desk was very helpful with finding places to dine in the area for dinner. Brenda at the front desk was great. Was there for 4 nights it should have been loner. This is a nice Hotel.

"A Great Experience"

Colleen M, Chicago, United States 31/07/2023

We stayed here as our halfway point when driving from Chicago to Houston. I saw other positive reviews and decided this one reserve with this Best Western. What a great choice it was! The facility was perfectly located right off the highway. The hotel itself was newer and everything was in clean and efficient order. From checkin to maintenance to breakfast every employee we encountered was pleasant and helpfu. The room itself was clean and spacious. A+++ experience.


User 25/07/2023

The manager is very rude the swimming pool water is very murky. The first floor by the swimming pool area smells like sewage. The exit by the patio area nasty the tile is white, but it's got black sticky stuff all on it. The Wi-Fi is very weak runs super slow. They don't vacuum the hallway or the rooms the only perk this hotel has is that there are restaurants in walking distance.

"Clean. Friendly. Great Place to Stay."

JHS192022, Indianola, Iowa 09/07/2023

Stayed on June 27th, 2023. Stayed overnight on the way home from Florida. Very Clean! Staff is amazing. Breakfast was great. Property is well kept. Easy location to find from interstate. I would recommend if passing through or visiting the area.

"Travel to West Memphis"

D5873HOkeithc, Little Rock, United States 27/06/2023

The hotel is an excellent place to stay. I travel to visit family and chose this hotel for my monthly stays. I book early due to most weekends are sold-out. The rooms are nice with comfortable bedding. The indoor pool is an excellent place for the family to relax after a day's journey.

"Good value"

Tim D, Newburgh, Indiana 27/05/2023

Friendly staff.Hotel has received some upgrades but could improve on some minor details. Some areas could use deep cleaning. Table in room and tp holder need repair. Breakfast area could be better with more fresh fruit

"Clean, Quiet and comfortable..........."

dononline2, Hurst, Texas 26/02/2023

Nicest Best Western experience I've ever had. Safe location and lots of nearby restaurant options. Can't wait to return. Staff was friendly and efficient. The room was clean and quiet. Very spacious and included a small kitchinette.

"Excellent hotel, breakfast not so much"

User 08/02/2023

Hotel was very clean & quite. Great location. Several restaurants within walking distance. The breakfast left alot to be desired. Breakfast started at 6:30. Went down at 6:50. There were no eggs, potatoes, biscuits, very little sausage, and the juice machine was broken. It took several minutes to bring more food out. We have stayed at several hotels and have never experienced anything like this. If breakfast would have been better would have given it 5 stars.

"Excellent Hotel but need a new general manager"

PROPHETESSTERESA, Anaheim, California 31/01/2023

I have stayed here over the last 3 weeks: 2 to 3 days each week. All the staff has been excellent but Keri and Mrs. Wendy (General Manager) who is blatantly RUDE and doesn't care how customers are treated. She defend an employee who was very rude. If you read other reviews, I am not the first person she has done like this

"Best Wester the Best"

Gene B, Kansas 26/01/2023

Have always had great service and great breakfast. Staff has always been informative, friendly, and helpful when a problem occurred. Abby at Best Western in Marion, Arkansas was awesome with a problem we encountered.

"BW Marion - Jan 2023"

dougbZ1711UB, Stafford, Texas 21/01/2023

We have stayed at this hotel many times. We find it clean, quiet and easy to access. We think the breakfast is above average. One downside, our GPS can't find Hannah Lane so we use an address on Angelos Grove.

"Great Suite"

deeanner23, Porterville, California 14/01/2023

Big suite with full kitchen and everything you need. Laundry conveniently located. Safe area. Perfect if you are traveling with a dog (lab) Plenty of restaurants within walking distance. Highly recommend.

"Clean and quiet"

tiffkelley2023, Counce, Tennessee 13/01/2023

The hotel room was large, quiet and clean. I opted for the larger King room with kitchenette. Good breakfast. Coffee and tea available all day. Nice, inviting lobby area. Convenient to Interstate and restaurants.

"In need of better customer service"

User 03/01/2023

Nothing “plus” about this place. Pool water was cold and we were bitten by bugs. After noticing bites in our skin the night we checked out, hotel staff was very rude, did not help address our concerns

"Liberty Bowl hotel accommodations"

Rick B, Shreveport, United States 30/12/2022

A great location away from the hub-bub of the Liberty Bowl chaos, and away from the Memphis no-water situation. This hotel offered a great accommodations at a fair price. Staff offered insight guides to food, sight-seeing and helping make our stay great.

"Our stay in Marion AR"

User 25/12/2022

We frequently stop at this hotel. We always find it clean, comfortable and safe. The breakfast is good, most mornings. The staff is friendly and helpful when needed. The location is a short distant from the interstate but the rooms are quiet with very little traffic noise.

"Nice hotel if you don't mind noise."

Gwally57, Farmington, Missouri 19/12/2022

We had a barking dog on our floor (4). People going in and out of their room,letting the door slam at least every 10-15 minutes for a period of 2-3 hours. Way too much noise from idiots racing their cars from the restaurants nearby. Constant noise from trucks on I-55 and Arkansas's washboard roads. Hotel was very nice but I don't think I would stay again. While we were eating breakfast we counted 8 dogs going out the front door. A grown woman,probably at least 60 years old, outside the front door in a one piece pajama like a child would wear, smoking.

"Nice Hotel"

User 05/12/2022

My husband and I enjoyed our stay at this hotel. It's fairly new and well kept. The beds and pillows were very comfortable and there were plenty of bath towels. The breakfast was better than most other hotels we've stayed at this year. If ever back in the area, we will definitely stay here again.

"Great hotel"

rcrose73, Harvey, Louisiana 29/11/2022

My mother, sister, brother-in-law, and I stayed here recently in a 2 queen suite. The spacious room accommodated the 4 of us comfortably with me sleeping on the surprisingly comfortable sofabed. Between the wonderful room, the courteous hotel folks, the full breakfast buffet, the indoor pool, fitness center, small convenience store, etc., this BW hotel served us perfectly.

"A good home away from home"

fenway1977, Greendale, Wisconsin 28/11/2022

We enjoyed our stay. The property was clean and well maintained. The lobby was bright and inviting. The staff was friendly and helpful. We had a suite with a kitchenette. It was perfect for our family of 4 (with 2 younger children) and our dog (thanks for being pet friendly). We were able to spread out and it truly felt like our home away from home. It's located right off the interstate and it's just a short hop (15-20 minutes) to Downtown Memphis. The pool was a bit of a negative for us: the water was quite cold and the pool room had an off smell to it (mildew?). This was a disappointment as an indoor pool was one of the biggest deciding factors for us when we chose a hotel. Also, while they have a great breakfast area, they were out of some basics like yogurt and oatmeal for several days. We've stayed at more than a few Best Westerns in recent years and this location was slightly below average (though still better than a lot of chain hotels). The final issue was that our hallway often reek of marijuana. I don't care if people want to smoke, I just don't want to smell it. All in all, it was a good place to stay.

"Best in there area"

LARRY H, Fort Worth, Texas 19/11/2022

Located just off 55 not far from the I 55_I40 connection. The hotel is in a group of hotel just a block off I55 with a number of places to eat within 2 blocks. We have stayed at the others and believe this Bestwestern is best of the lot.Better breakfast than Hampton(in my opinion) competitive pricing, clean.Only downside was having to wait for a desk clerk to appear to check in . Will stay again

"Newer Best Western !!!!!"

Peter_A_Morrell, Unionville, Canada 13/11/2022

Newer Best Western !!!!! I stayed in the Best Western during a business visit to the area. There were other hotels I could have chosen, but I was curious to see what this one was like. I am a Best Western Rewards Member, and the reviews so far have been pretty good. The rate for one night was fantastic as well. What can I say, It is a fairly new hotel, that is warm and bright when you enter. The room I stayed in was large and spacious with new furniture. The only issue I had was that some of the kitchen utensils were not clean. The bed was big and comfy and the washroom was spotless. If you are travelling for business, this hotel has good wifi and I had no issues connecting. The Fitness center was stocked with equipment for a good workout. In the morning I went down to check out the breakfast which is free for guests. There were many choices, including hot and cold items to choose from. They also had a coffee station that serves coffee after the breakfast area closes. I only stayed one night, but I could have stayed more.

"Bed bugs!!!!, room gross and not cleaned, GM doesn't care at all, complaint not taken seriously"

User 17/10/2022

We arrived on July 23. 11:20pm, we saw a bedbug in our daughter's bed. Screenshot from video that we made when it was crawling around is attached. When opening the bedsheets there were food remains and hairs from previous guests in her bed, sheets had not been changed, see picture. Shower and carpet were gross, see pictures. Hannah, the lady at the front desk during the night, took great care of us, tried changing the bed at 11:30pm, but no fitting sheets were available. So we were moved to another room. July 24 8:30am: Found additional charges to my cc, a 2nd room was charged. When going to front desk, turned out we had to get out of that 2nd room asap. We had to move to the old room after cleaning. Manager Wendy Shick wasn't available at that time, didn't get her cell# for a call, no solution. Cleaning had not been ordered for our first room, so it could take hours I was told. At 9am, suddenly manager Wendy shows up. She didn't seem to care about anything that had happened and was happening. Only said she would order cleaning and that we had to be out of our room by noon anyways. I ran into head housekeeping mgr, had not been informed about anything, arriving at 8am. Mentioned never ending lack of communication. Structural problem at this hotel is what he said to me. 9:30am, we could move back to the first room, no special cleaning, other than changing sheets. After finding bed bugs, really? At checkout July 25: No compensation on the final bill, while 25% was promised. Then 2nd bill had a $2 (!) discount. Went back to Wendy. Without saying anything, she adjusted the invoice with a -25% for one night. Overall: We felt this hotel's general manager Wendy Shick was apathic to a problem she should have felt bad about occurring in her hotel. She didn't say sorry. The lady at the front desk was lying with her head on the desk, seemingly dozing off whenever she could, see photo (blurred for privacy). Note that her front desk is direclty in front of Wendy's office - Wendy doesn't care that employees are sleeping. So I filed a complaint at BW Corp when we arrived back home after our holiday. My ask: Please make me a full refund for the whole stay. Secondly, can BW Corporate have a “good conversation” with Wendy and share the outcome with to me? After months I received the feedback from BW Corp customer relations: “The hotel did reach out to our office stating that there were no bugs in the room. Also the hotel did give you a 25% discount off of one of your nights. The hotel is not offering any other compensation.” So: When you complain about the hotel's general manager Wendy Shick, BW Corp asks her to reflect on herself. Guess what's she says about herself? Really BW? No bugs? So why did you give me another room in the middle of the night and 25% off one night? For nothing? This is the worst BW that I ever stayed at. Please avoid!!!!


User 17/10/2022

We came to town for a Funeral, looking for a hotel close enough & Clean to stay in. When we arrived in town, it was great to see we were in distance for everything we needed to do. Hotel was VERY CLEAN, FRIENDLY STAFF. RESTAURANT AROUND. MICROWAVE in the rooms. GREAT FREE HOT BREAKFAST. WE Will stay here again.

"Clean and Comfy"

queenpigtails, Marietta, Texas 07/10/2022

Rooms were large and clean. Had a comfortable night's sleep. Restaurant next door was convenient and the staff was super helpful. They had a nice selection for breakfast and the coffee was nice and hot.

"Dangerous, dirty hotel with an uncaring manager"

BeeWAruba, Porter, Texas 04/10/2022

Our group had rented 4 rooms. Something was a problem in each room....from black dog hair all over a comforter to food from the person before in the refrigerator to dirty pans in the cabinet to a very loose hand rail in the handicap shower to shower water pouring all over the tile floor and running under the door for lack of a shower curtain. When I asked for a handicapped person to move to a room with a less dangerous shower, the manager said "I don't know what you want me to do, I didn't design that room." What?!? I said I would like a room with stable shower bars and a shower curtain so the tile floor didn't turn into an ice rink for the elderly guest in that room. They did move her but it was a real hassle and they couldn't have cared less. Not sure how the manager, Wendy, ever became a manager. She would do better as a room cleaner where she would not be forced to actually talk to a guest and try to solve a simple problem.

"Nice new hotel in a good location"

Drewman07, Oyster Bay, New York 26/09/2022

We did a one nite stay over in Marion, and I selected this hotel based on previous reviews. The hotel did not disappoint, it was clean, looked very new, and had nice amenities such as an indoor pool and fitness center, which we looked at but did not use. The room was very clean, comfortable, and perfect for our stay. There are many restaurants in the area, and we walked across the parking lot to a steak house close by which was nice. I would recommend this hotel. The price was reasonable for the quality of the rooms.

"Lovely Place"

tamaramE5325AD, Alton, Illinois 06/09/2022

Great Staff, very friendly. Very nice large and clean rooms. Nice breakfast selection. Well lit parking lots. Easy access to highway 55 and only 22 mins from Graceland. I would stay at this hotel again!!!!!

"Always consistent"

augus2f123, Austin, Texas 01/09/2022

I am a repeat customer. This is my third stay at this location. Staff are welcoming and friendly. The room is always consistent and above average in cleanliness, amenities and lay out. The price is comparable.

"Awesome Hotel"

User 25/07/2022

Amazing staff especially Ms Brenda. Clean rooms great breakfast. Nice pool and gym . Offers a lot of snacks at reasonable price. Would recommend this hotel 100 percent. Rooms offer kitchen with all dishes pots and pans silverware coffee pot

"My Travel Oasis"

hammerhead2873, Goshen, Indiana 20/07/2022

After a day of complete driving this hotel was so nice and welcoming. The staff was very polite and helpful and the property was extremely clean. I completely recommend this hotel if you are staying in the area!

"Great Place"

User 18/07/2022

Couldn't have asked for a better room or workers that greeted us when we arrived. The ONLY complaint we had was the temperature of the pool water. It was quite cold and our toddler's lips were turning blue prompting us to cut our swim much shorter than we wanted. The breakfast was great, with options for everyone. We will definitely stay here if we are ever back in the area. Beds were comfy, rooms clean and spacious.

"Cleanest hotel"

User 01/06/2022

Clean EVERYTHING! In a world of Karens ... There is nothing I could complain about with this hotel. Breakfast was hot, Loved the additions you had for the eggs - only place on our trip that offered salsa. Thank you for one amazing night!

"Good hotel"

rlculpepper2022, Brighton, Michigan 29/05/2022

Great location located on the outskirts before going north but staying out of Memphis. The parking area had plenty of space and was well lit. Breakfast was continental it met our needs before hitting the road.

"Friendly Staff Clean Rooms"

User 20/05/2022

Clean Room and great staff. The location was great alternative to staying in Memphis. Colton Steakhouse is right next to the hotel which made it very convenient for dinner. There are other choice fast food establishments as well close by.

"Wonderful Hotel"

User 19/05/2022

I have stayed at some nice hotels but I can honestly say that I enjoyed this one immensely. Everything in the hotel was extremely clean, The beds were super comfortable, I loved having a fully equipped kitchen, a separate living room. It was spacious and felt like I was in a small apartment rather than a hotel room. I really enjoyed the staff at the hotel, not only were they professional but very helpful. After a long day of site seeing it was nice to come in and set outside next to the fire pit and have a drink. There was absolutely nothing about this hotel that I did not like and I would recommend looking no further if you are planning a trip to this area. I will stay here if I ever return to this area.


joygeboo, Maumelle, Arkansas 19/04/2022

I enjoyed my stay. The hotel was close to my son's house and my grandkids. Were I stayed was very comfortable. I will be staying again when I come to town to visit my grandkids and my family in July 4


User 30/03/2022

It is in a convenient location and close to downtown Memphis. The pool was cloudy so we decided not to get in. There was also a stain on the bottom of the top blanket that was covered by the throw blanket ( I want to believe it was coffee). I have stayed here before and did not have these issues. There are many restaurants to eat at around the hotel. The hotel is sold out a lot on the weekends so book ahead of time.

"Wonderful Nights Rest"

User 29/03/2022

This hotel was so inviting, smelled amazing, the staff was so professional and accommodating. The room was glorious, spacious and well worth what we paid. Would highly recommend this place for a family, it was clean, safe, and simply beautiful.

"Exceptional Hotel"

BSKites, South Padre Island 24/03/2022

This hotel is 'extremely' clean and very well priced ~ almost like a new hotel. Staff was very friendly as well. The price was exceptional for the quality of this hotel. Don't hesitate to book this hotel. The only thing missing was a 'laundry bag' in the closet for dirty clothes ~ but with the exceptional quality of the room ~ the laundry bag was insignificant.

"Value Plus"

trevival, Detroit, Michigan 23/03/2022

It was was wonderful stepping inside a beautiful and clean smelling hotel. The staff was friendly and helpful. Our room was clean and the bed was just right, neither too hard nor too soft. It was the highlight of our trip!

"Great stay and Friendly staff"

steve y, Siren, Wisconsin 21/03/2022

Booked online with BW. When I arrived at the hotel, they front desk person asked for ID. I showed my VA card, and she gave me a military rate which was MUCH better than booking thru BW!! THANK YOU for this!! Great front desk service!! This is a newer BW and VERY clean, great size rooms! Breakfast in the morning was the complete layout!! Multiple hot items and cold items to choose from!!

"Don's Review"

User 18/03/2022

Service was very professional. The receptionist was very friendly and welcoming. Breakfast was good and seating was spacious and accommodating due to the ongoing virus situation. Cook was very friendly and approachable. The location was great and receptionist was outstanding. Rooms were spacious and clean

"Clean, convenient location, great breakfast, super comfortable beds and pillows."

User 17/03/2022

Our room had a kitchenette, complete with plates, microwave, stove, sink, mini fridge. Staff were all VERY helpful and friendly. We stayed there for 7 nights and will stay again. Very noiseproof, we didn't hear any noises from any other rooms the whole time. Quick, convenient drive to Memphis, TN.

"BW Marion - Very nice"

dougbZ1711UB, Stafford, Texas 11/02/2022

Hotel is newer (maybe just a few years old) and still very clean. Nice breakfast. My only complaints, someone left dirty dishes in the dishwasher as there was no soap to run it. I told the front desk when we left. And my GPS doesn't recognize the address as the place is too new for my GPS map. Overall, a very nice hotel. Have stayed here several times and would do so again.

"Pet Friendly and CLEAN!"

DBbrad, La Grange, Illinois 08/02/2022

Extremely clean, newly remodeled “pet room” on the first floor was quiet. Easy check in and out. My only suggestion would be to use a less harsh cleaning product, very strong chlorine smell, but I admit I am more sensitive than most and I still rate this accommodation a 5! There was a hot breakfast available.

"Wonderful Pet-Friendly Hotel"

jeanniesmith12345, Bossier City, Louisiana 17/01/2022

After having a bad experience at the Fairfield Inn Marion AR, the Best Western was a welcoming, pet-friendly hotel. The hotel was top notch and so were the staff. They welcomed me and my pet with a warm and welcoming greeting. The room was very clean and quiet. I felt safe and welcomed. The location was convenient. I will definitely be back and highly recommend.

"Top of the Range BW Plus"

yorkshireus, Rhode Island 12/01/2022

This is a new hotel. We had a very large room with 2 televisions. It is pet friendly with a fee. Convenient for the interstate and close to several restaurants. Very clean. Top of the Range Best Western Plus.

"Stay Here!"

hikerbecky, Wisconsin 12/12/2021

Very impressive! A beautiful hotel, quiet rooms, comfy beds. Staff was so nice. Dogs are allowed, although the fee is $30/night, so a little pricey for a pet compared to other places. Very good full breakfast. Restaurants in the area. Easy on/off the highway.

"A good place to stop after along day of travel."

Joanne H, Oconomowoc 28/10/2021

Stopped at Best Western in Marion, Ark. after traveling from the gulf coast. Good location, convenient to a few restaurants and gas stations nearby. Will stop again on our trips to see relatives in Mississippi.


TheresaLyons, Bridgewater, New Jersey 21/10/2021

This is by far the nicest Best Western I have ever stayed at. The room were absolutely huge, very clean and comfortable beds. The staff was amazing and accommodating of our needs. I would recommend this hotel to anyone passing thru. Especially those with pets.

"Excellent hotel"

242jwright, Buda, Texas 18/10/2021

The hotel was very clean and the rooms were in great working order. The staff was super friendly and helpful. We have a small dog and the pet service outside areas were very efficient with dog bags for waste. Room was well organized and had everything you need.

"OK Motel but VERY poor staff"

itzrick, Bossier City, Louisiana 04/10/2021

I made an on line reservation and decided to upgrade to a suite and called the motel and was told to call the 800 number and not them. I just booked the suite on line and canx the other reservation on line. I was a little early and was met by the rudest unfriendly desk clerk I ever have had the displeasure of dealing with. She didn't even look to see if the room was ready just with an attitude said check in time was 3, When I came back I ask to speak to the manager that was listed on the wall and with an attitude was told she wasn't there. There was a business card for the manager on the desk that I took, she wrote room 300 on the key and when I went there it wouldn't open the door and when I went back down to the desk another young lady was there and said it should have been 200 and redid the keys. I emailed the manager but got no response but it was just yesterday. The place looked pretty nice and actually had a real breakfast and that is unusual these days but after being treated like that I wasn't about to give it a good rating.

"Thanks Marion AR"

User 28/09/2021

My husband and I enjoyed our stay. We met some really nice people and the hotel staff was great! The breakfast was hot and the juice was cold. We tried the local bar b que place and the ribs were great!

"Outstanding service and comfort"

evasarausa, Belvidere, Illinois 22/09/2021

Very clean, safe hotel with individual A/C (fresh air) in each room. Concierge was AMAZING! She quickly noted my father has Alzheimer and dementia and took him under her wing. She brought him to his room, showed him how to use the remote and found a channel he wanted to watch, showed him how to use the phone to all her if he had any other concerns. She helped us convert a bed to accommodate my mother, who needs to sleep in half-sitting position. And breakfast was delicious! I highly recommend this clean, safe, friendly hotel.

"Best Western Plus - no way!"

User 08/08/2021

I do not recommend this hotel. There are many other hotels in the same area so you may want to check out those places. Here is what I noticed: 1) My hotel room had kitty litter or something all over the floor. Not sure what it was but the vacuum could not pick it up, the housekeeper had to pick it up with her hands. 2) Indoor pool was freezing 3) No toiler paper in the lobby restroom 4) The circuit breaker flipped in the breakfast area (who did the wiring in this place????) 5) Shower was moldy 6) In the stairwell, there was something on the floor - it was gross and I did not look too closely. I am surprised no one from the hotel picked it up. Who knows how long it was there. Extremely disappointed in this hotel. The room was stark and it seemed like an upscale motel 6.

"Millennial traveler"

User 07/08/2021

Hotel is a nice one, I have very minor complaints. Staff has always been professional, friendly, and polite. would stay again and I would recommend it to other travelers who are looking for a good hotel.


bobferguson2006, Kyle, Texas 27/07/2021

Upon arriving the manager greeted us with a wonderful smile, explained all services and suggestions for local services. The room was tastefully decorated room heat and AC was quite. Only would have preferred bath tub, room had high quality shower.

"Very nice hotel"

User 26/07/2021

This hotel was mostly very clean and brand new, so up to date furniture. Someone's dog had a small accident and the owner (of the dog) didn't clean up the mess, but otherwise, hotel was clean. We enjoyed our stay. I would mention that when they say check out is 11am, you better be out. They were calling and knocking on the door at 11am. July 2021.


mikeW8683MR, Inlet Beach, Florida 14/07/2021

My family and I showed up here at 11pm, tired from a long day of driving. We get to our room and it was a mess, not cleaned, dirty towels, no toiletries, etc. They did not have any other rooms available so we had no choice but to stay there at that time of night - in a dirty room. Other guests were at the front desk at that time complaining about not having towels in their room, there was trash piled up in the hallways, etc.. The evening and morning staff were friendly and sympathetic to our situation but needed the GM to resolve our issues. I emailed her several times and she merely took of 20%, which is insulting. I understand staffing shortages and exceptions to the rule of clean rooms (in fact, this is the first time this has ever happened to me and I travel extensively, but that is what credits and comps are intended for. She had the chance to retain a future, regular guest and decided not to. Won't ever stay here again.

"Very pleased"

User 11/07/2021

I was impressed with the cleanliness of not only our room, but the lobby and breakfast area. Bed very comfortable, and definitely had a sense of privacy even though hotel very busy! Would definitely stay here again!

"Needs cleaned!!"

User 03/07/2021

There was a pile of towels in the hallway right off the reception area. We stepped out of the elevator on the third floor, and there was a pile of over 10 bags of garbage. There were no signs directing us to reception as there were two desks and the worker was sitting in a chair at a table, so I had no clue who she was. She just sat there and looked at me without asking if she could help me. Dusty room, hair in shower, bed skirt was dirty when I moved the mattress to look for bugs.(None found).

"Friendly staff"

Wolfbutterflyandpack, Sidney, Ohio 02/07/2021

We had a great time staying. Friendly staff from the moment we stepped in until the moment we left. No question was left unanswered and help was always available. We are a family of 6 and we had plenty of room in our room for everyone. (2 adults, 11,9,6,&4) We would stay again!

"Great hotel but no COVID protocols"

indigocurls, San Antonio, Texas 17/05/2021

It's clean, spacious, and comfortable. Staff is friendly and they have security. The only problem is that NOBODY wears a mask or face covering. They may have their vaccine but there is no way to tell. Even worse, they don't enforce masks for guests so guests don't wear one either. It's like walking into a very pretty Petri dish of covid germs.

"Dirty room"

hbmontes19, Waterford, Michigan 26/04/2021

I don't like hair in the shower and I don't mean from on top of your head. Over the room was very dusty, cobwebs in the corners. I like the decor but I need a clean room. We will not stay again, pick one of the hotels around this one.

"Dirtiest room in 40 years. DO NOT STAY HERE"

williamvM3431WU, Ottawa, Illinois 10/04/2021

This is a brand new hotel however the owner is clearly going cheap on staff especially housekeeping. The room had crumbs on the heater, blood on the carpet, a stain on the bedspread, garbage under the sink, mysterious large goo on the hall mirror, toothpaste on the sink and worst of all, a filled prescription bottle next to the bed. There was only 1 staff member in the entire 4 story hotel when we arrived at 5pm. She tried to clean up. The front desk staff we encountered were nice but the room was terrible

"Dirtiest room in 40 years of hotel stays. Do not stay here!!"

1ottawa1, Ottawa, Illinois 10/04/2021

Crumbs on heater, mystery goo on hall mirror, blood on carpet, toothpaste on sink, garbage under sink, full prescription bottle next to bed, very new hotel but only the one front desk person was there when we arrived. She tried.

"Half and Half"

User 28/03/2021

First night service was AMAZING! After that our stay was frustrating. No internet and poor service. Attempted to report to management and she was AWFUL!! Was not helpful. Other than that, Cleanliness was great! Beds were great!

"Great Value - better than higher end hotels"

User 23/03/2021

We stayed just one night traveling home from vacation. This hotel was an excellent stop. Very clean, modern and excellent beds. The shower was better than the shower in our vacation resort which we paid WAY more per night. This has changed my thinking on where I will stay for travel. Best Western will be in the mix. Equally as nice or better than any HGI or Doubletree.

"Great hotel for family needing a suite"

User 20/03/2021

New, clean hotel. King suite was great for family of for to eat breakfast, have virtual school on the road, and get a good night's sleep. Bedroom is not completely walled off from living room (it is just a partial wall with a gap on both sides that separates the bedroom). Pull out sofa slept 2 younger kids comfortably, and the pool downstairs provided some fun for them. 4 various fast food and sit down restaurants within sight of our room. Right off I55, but couldn't hear the interstate. Overall great pick!

"Marion's Best"

tawannalwilliams, Crawfordsville, Arkansas 03/03/2021

The hotel was very clean. The rooms were nice. The breakfast was ok, especially in light of Covid. I do wish there was a non pork meat option. I love how families were allowed designated times to visit the pool. The staff was friendly. I'd definitely recommend to others.

Wendy Shick, General Manager at Best Western Plus Executive Residency Marion, responded to this review
Thank you for your kind words here @ BW Plus/Executive Residency we want each and every guest to feel @ HOME. Always. We all love to travel, but finding a Home away from HOME is special. Hope to see you again!

"Beautiful hotel and great staff."

User 25/01/2021

The hotel is beautiful! Our room was a suite with full kitchen. The room was amazing! I want to redo my bathroom at home to look like their bathrooms! It was very clean all around. The bed was comfortable. The bathroom was spacious. The lady that checked us in and out was very sweet. The rooms also were very quiet. We didn't hear any noises or doors slamming.

Wendy Shick, General Manager at Best Western Plus Executive Residency Marion, responded to this review
Thank you for your kind words here @ BW Plus/Executive Residency we want each and every guest to feel @ HOME. Always. We all love to travel, but finding a Home away from HOME is special. Hope to see you again!


User 24/01/2021

We made an online reservation. Once we arrived at the hotel, we were told we were unable to check in and stay there because we live 47 miles from the hotel. What!?! They told me because we live within 50 miles of the hotel that we were not allowed to stay there. This was NOT posted on their website. It should not have let me make the reservation if that was the case. This put us in a major bind. We drove an hour to visit friends and ended up with no place to stay for the night. We were trying to be safe and responsible and stay close to our friends and not have to drive all the way back home. I have never in my life heard of this kind of policy anywhere. We will never stay at a Best Western again.

Wendy Shick, General Manager at Best Western Plus Executive Residency Marion, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Nice and new but not Covid safe at all"

Christy E, Farmington Hills, United States 14/11/2020

The hotel is very nice and new and "clean looking" but most of the front desk staff either didn't have a mask on or wore it around their necks.Our room, upon check-in, looked clean but we found 3 coffee stains on the night stand and a plastic tag laying on the floor. This told me it wasn't cleaned very well. I went through and wiped every surface with a clorox wipe! The front desk staff that we experienced were not friendly and even rude.

"Good night rest-quiet & peaceful"

SusieMA1, Belleville, Kansas 25/10/2020

This was a lovely hotel just didn't sit right with me...I'd requested connecting rooms for our 2 room selection. This hotel does NOT have connecting rooms but the gal checking me in assured me our rooms were side by side. Well, they weren't & we were so tired of traveling I didn't want to mess with going back down to change it! Therefore, we spent a lot of time running back & forth to each others room throughout our short stay. One in our group scheduled a time in their gym-1 at a time so he was happy about that being available. On first inspection, we thought their sack breakfast was awesome but just didn't taste very good at all. Mini biscuits & sausage sliders looked good but it wasn't a biscuit. It was like a bun so needed ketchup & mustard-breakfast??? Ate in our rooms on the bed and an easy chair with a side table worked for the children. The rooms were very nice & comfortable, clean & new. We didn't need extended stay but if you did this is the place-pots & pans, glass 2 burner stove top, MW, mini fridge with a separate freezer. Also plates, bowls, mugs & glasses available in our room. There are 5-6 restaurants within walking distance of this hotel. This was great but we had a hard time deciding which one to choose.

"Stunning & Delightful"

User 23/10/2020

This was the first time we have stayed in Marion on our many trips thru the state. This was the best experience we've had all year. The hotel was new, gorgeous and spotless! We will be stopping at this location every time we venture North. There is an amazing steakhouse next door that you can just walk over to making it even better! LOVE this hotel

"BW Stay during Covid"

benR9739GE, Fort Wayne, Indiana 09/10/2020

I would Rate this Hotel 3 out of 5. Average for Memphis Area. I did expect more, as it was listed as 4 Star. Room Looked good and was Clean, except for a clogged Drain in the shower. Beds were a bit hard, but Extra Pillows !! Staff Was Friendly and Helpful, with the Exception of check-out. I needed to check-out early and the employee at the desk refused and would not give me a receipt and then gave me attitude that I used language with her; I did not. It only made me more upset when she did this.

"Very nice!"

streetermason, Mason, Texas 06/10/2020

Everything looked new! Great value. Parking lot seemed very safe. The room was quiet, bathroom and beds were great. Very clean room, and it appeared to be new, or freshly redone. Only thing I could fault were the pillows, as they were thick and lumpy. However, the room overall made up for the pillows.

"Excellent Stay"

Rod B, Fulton, United States 12/09/2020

I was only there for one night, stopping on my way to Louisiana. The hotel was bright, clean and staff was very friendly. The room was very clean and the hotel appears to be relatively new, so everything is in tip top condition.

"No Face Mask, Refused Access to Visible Breakfast Refrigerator Refreshments"

User 01/09/2020

Beautiful new hotel but front desk service was lacking. Upon checking in, front desk employee was not wearing a mask even though the sign on the front door said wearing a mask was mandatory. She made no attempt to put one, even though I was wearing a mask. Employee was friendly and helpful. Upon checking out, I asked if I could have a refreshment from the visible small breakfast refrigerator. I was told that breakfast ended at 9:30. While it was past 9:30, excellent customer service would not penalize me for missing the early breakfast deadline.

"Loved the decor"

Geauxgrrl, Englewood 08/08/2020

I stayed overnight in late May. I was in a room in which the bathroom had just been redone. I want this bathroom in my place! It was beautiful, and worked perfectly. The rest of the hotel was nice also, but I loved that shower and countertop! Very nice manager on the front desk, and she was being very careful of sanitation. They didn't have a real breakfast, as this was during the plague, but they had nice little snack breakfast bags for us to grab and go. Will definitely stay here again if I am in the area.

"Very nice place to stay!"

Amyluvssun, Lewis Center, Ohio 24/07/2020

Super clean and spacious rooms! We stopped here traveling from Texas back to Ohio, and this new hotel is one of the best and most comfortable our family of five has experienced! We definitely recommend staying here!

"So Clean"

jdalton57, Kinston, Alabama 06/05/2020

We were happy with everything during our stay. Everything was very clean and comfortable. Staff were very friendly and helpful. This hotel is up to date right down to the kuerig coffee pot in the room.

"Fantastic staff and facilities - very welcoming"

msmccorm, Houston, TX 04/05/2020

We stayed one night on a road trip and everything was perfect. The staff was amazing and helpful and the facilities were impeccable. We were spoiled for the rest of our trip and our subsequent accommodations didn't come close to measuring up. There were lots of food choices close by as well. I will definitely stay there again if I am anywhere close to the area.

"What an outstanding place and staff"

randallhodges, Marion, Arkansas 31/03/2020

I'll always stay at this hotel while working in the area, before I checked in the Manager done everything she could and gave me an exceptional rate. While staying here the staff went over and beyond their abilities to make sure my stay was excellent. I'm and environmental specialist who travels over 250 days a year. To date, this hotel exceedingly went over and beyond my expectations. Hotels need to learn from this hotel how to treat people. Thanks to everyone at Best Western, executive residency marion, arkansas. Randall Hodges

"very nice new place"

justmary46, Topeka, Kansas 06/03/2020

This was a very nice hotel, location handy to several restaurants within walking distance. The breakfast buffet was very generous and had lots of choices for everyone. Unfortunately the person serving that day didn't prepare the food with as much detail as they could have. Eggs were barely warm and oatmeal looked like soup. Maybe just an off day. Also were awakened at 5 am by someone above us walking in room, apparently a person who just got off work, but his work boots were really heavy.

"Best Hotel Stay!"

mchurch8541, Swartz Creek, Michigan 15/02/2020

This hotel and staff were by far the happiest, friendliest, and cleanest my wife and ai have had the pleasure of staying at. Every member of the staff greeted you when you passed by and were so helpful.

"Just Passing Through"

User 06/02/2020

This is a great hotel! It was clean, had a friendly staff and a great breakfast. The bed was wonderful! One of the best nights' sleep I have had in a long time! I will definitely stay here again when I am passing through!

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.

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