Best Western Manchester, Manchester

One of the freshest and nicest Best Western's i've been too! Recently opened and the rooms were very clean and spacious. Good area for parking and walkable food options. A nice pool and fitness area as well. Angelica, at front desk was awesome at answering any questions I had! I travel for work quite often and will be staying here from now on. If you're staying in the area, definitely recommend this place!!

Decided to stay here for a concert at The Caverns and loved our stay! Great location, plenty of places to eat in walking distance, nice clean rooms and a hot breakfast, can't complain! We will definitely be staying here from now on on our trips to The Caverns!

I booked a stay at Best Western in Manchester TN for 07-11 July 2026 through Expedia. I was unable to make the trip due to elderly mothers' fall. I canceled the trip through Expedia and called Best Western in Manchester TN. I was told by the manger that my booking was cancelled but my $476.34 was non-refundable and that I would have to take that up with Expedia. I called Expedia and they contacted the manager at Best Western in Manchester and that the manager refused and was rude. Lesson is if you book with this Best Western do NOT give them the full amount up front. They will keep it!! Manchester is becoming a regular stop for my future travel; I will not be doing business with a place that will take my money and not provide a service. Ron

Very clean and very polite staff

Excellent very clean very nice staff good breakfast

Checked in on a cold night after driving for a few hours. The lobby was clean and warm; the clerk friendly. Quickly got my room key and directed to the door nearest my room. The room was clean and cool but the heater warmed things up quickly. There were plenty of grab bars in the shower as this was an accessible room. Having grab bars is really nice. Hotel is located just off I-24 but far enough away to not hear road noise.

Very clean hotel. And friendly service. Highly recommend..... The only issue we had was the noise of the highway traffic. I'm a very light sleeper. I would ask for a room on the opposite site of the highway.

11-14-2025 "RUN DOWN RED ROOF REMODEL" I should have listened to my instincts when I pulled into the parking lot and there wasn't a single vehicle there besides a suv in the corner. The lot is NOT well lit and I was worried about leaving my truck in the lot. With as many homeless people walking around the parking lot and inside the doors they should have a night guard working. I checked in later in the evening and had to bang on the doors to wake up the woman who either was passed out or drunk. When she did wake up she staggered to the door like she was suffering the "hair of the dog" since it was a Friday. The hotel was updated with a weird layout, weird large open space design with a table and couch sitting near a tv. Near the lobby there were long empty spaces that had no furniture and was completely dark.. I wanted a room overlooking my truck but was told that the motel was booked and I had to get room on the first floor. The room I was given was NOT cleaned, the trashcans were full of trash, there were 'personal' hairs all over in the shower and the sink. When I called the front desk it took the woman a dozen rings to answer and she still sounded like she just woke up. I asked if she would come up to look at the condition of the room and she told me she couldn't walk away from the front desk. I asked if she would move me to another room and was told they were still booked, EVEN WITH THE PARKING LOT EMPTY!! I checked out on Saturday and figured sleeping in my truck was cleaner and safer than this place.

The hotel is completely renovated and looks great. Everything is new and clean. Nice room layout. Check in was a little slow, maybe it was a newer employee. My suggestion would be that they offer coffee earlier in the morning, as it wasn't ready until 6:30. Yes, there is a coffee maker in the room but that's a hassle and an extra job for the cleaning staff. Food wasn't available until 6:30 either. Perhaps that's fine for some people, but those of us traveling like to get an early start on our drive.

We chose this Best Western to have a place to stay between Pelham and Nashville. I wanted a place that was clean and convenient for our family of three and this place absolutely delivered. Management runs it very well, it's super clean, and I got a good night's sleep. I hadn't stayed at a Best Western in a while and I'll really glad I chose this one.

When staying at a hotel, there are certain things that I consider: is it safe? Is it reasonably clean? Does the air conditioning work well and is it easily controlled? Is the water pressure good? Can I get a good night's sleep? Does the internet work well? I don't expect budget hotels to perform at the level of a so-called five-star hotel, but I expect hotels to deliver what they promise. With this hotel, the first thing necessary to know is that it is located right next to the interstate, It is easy to access, but there is a good bit of road noise around the hotel, from I-24 and from US 41. The front desk clerk who checked us in was quite nice. When I saw the hotel layout, I requested a room facing away from the expressway. She did not directly reply to my request but placed me in what might have been a pre-planned location. I heard trucks all night and had I not had a white noise fan, that might have been an issue. A word to the wise to request a room facing away from the expressway when you book and hope you get one. In retrospect, the hotel seemed safe, though the location gave me some initial concerns, based on the location. The property and the room were very clean, even in all the nooks and crannies, and in the morning, I saw the GM outside sweeping up small pieces of debris in the parking lot. The air conditioning was controllable from the unit itself and worked well. I was able to make the room quite comfortable during my stay. The bed was comfortable, though I wish I had brought my own pillows. I slept well, though the white noise fan helped a lot to mute the outside noise. Thie water pressure was adequate – just adequate. It took a long time to rinse off and rinse my hair when I washed it due to the water “saving” equipment. The bathroom and the tub/shower had the common shareable dispensers. It is a tub/shower, and that affected my choice of hotels. The room contained a microwave and a refrigerator. The TV worked well though it would benefit from a printed channel guide since there is not a universal online guide. I did not try to access the internet. In the morning, I stopped in for breakfast. It was ordinary, though there is a pancake maker that I did not use because it was monopolized by some children who were playing with it. There is a Waffle House almost across the street so I would recommend that location as an alternative. The hotel does not offer a printed receipt – they will email it to you after checkout. All in all the stay was acceptable and I would stay at his location again if the occasion arises The strong points are the cleanliness, and shower/tub arrangement, and the effective and easily controlled air conditioning.

I had such a wonderful experience staying at the Best Western Inn in Manchester! My family and I were making a long drive from Chicago down to Savannah and decided to stop here along the way. The Phil and Steve at the front desk were very warm and welcoming, helped take care of us and our belongings. I was traveling with my parents and they were very kind to accommodate us with rooms on the first floor. We ended up in a suite room which was so incredibly spacious and neat after being cooped up in a car all day. It being a hot summer day, we were able to get a few good hours at the pool, felt very nice and relaxing! They had very easy to use QR codes to help my parents navigate the TV channels and for me to explore the local and chain restaurants the area. Everything was almost within walking distance! The sundry at the front desk was perfect for extra medications we forgot and snacks and drinks for the road. Lastly, my family and I are huge fans of breakfast and the spread they had the morning we left had us fueled for the remainder of the journey. Extra appreciation for the pancake machine! Thank you Phil, Steve, and Fenil for taking such incredible care of us! Will definitely be making this a regular stop on our routes back and forth!

I wasn't expecting much when I booked a night at the Best Western in Manchester, TN, but it turned out to be one of the best hotel experiences I've had in a while. The place is clean, quiet, and clearly well-managed. The room was spotless and comfortable—great bed, good water pressure, and everything worked as it should. There was even a fridge and microwave, which made things really convenient for a quick stopover. It's the kind of place where you actually get to relax instead of just crash. Breakfast was better than average, with both hot and cold options and decent coffee. And as a surprise bonus, they had a small happy hour setup in the lobby with beer and wine. Not something you expect at this price point. What really made the stay stand out, though, was the service. Phil at the front desk was incredible—friendly, welcoming, and genuinely helpful. He made check-in easy and gave great tips for local food spots. You could tell he takes pride in what he does, and that attitude really sets the tone for the whole place. If you're passing through Manchester or need a reliable, comfortable stay off I‑24, I wouldn't hesitate to book here again. It's affordable, clean, and has just enough extra touches to make it feel like more than just a budget hotel.