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Huatulco, Mexique

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2  adultes0   enfant

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Best Western Hotel Posada Chahue, Huatulco

Mixie Y Mixteco, 70989, Huatulco, Mexique - Voir sur une carte
Best Western Posada Chahue - Vue extérieure Best Western Posada Chahue est idéalement situé dans le centre de Huatulco. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Découvrez l'espace écologique que le Best Western Posada Chahue vous a réservé dans le dernier développement touristique de Bahías de Huatulco au Mexique, sur la côte Pacifique du Mexique, dans l’État d'Oaxaca. Vous découvrirez neuf magnifiques baies presque inexplorées, entourées par 17 300 hectares de végétation luxuriante, ainsi que les 36 plages de sable clair que Huatulco offre aux visiteurs dans un paradis isolé du reste du monde. Huatulco a un climat subhumide, avec des températures minimales de 14 °C en hiver. Les différentes activités disponibles incluent pêche, plongée en apnée et sous-marine, kayak, rafting, voile, tours en yacht, quads, équitation, promenade à vélo, visites de plantations de café, boutiques artisanales et un des meilleurs parcours de golf du Mexique situé au bord de la mer.Cet établissement respecte toutes les normes internationales du programme We Care Clean® - AHLA, qui garantit aux clients un séjour en toute sécurité.Pour plus d'informations sur le programme We Care Clean® - AHLA, veuillez contacter la réception ou consulter le site Web de Bestwestern.

Best Western

Hotel Posada Chahue

Itinéraire vers cette adresse



Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Restaurant sur place
    Restaurant sur place
  • Piscine
  • Bar-salon sur place ou à 30 mètres de l
    Bar-salon sur place ou à 30 mètres de l'hôtel.
  • Centre de soin/de fitness
    Centre de soin/de fitness
  • Service d
    Service d'étage
  • Terrains de tennis sur place ou à proximité.
    Terrains de tennis sur place ou à proximité.
  • Parcours de golf sur place ou à proximité.
    Parcours de golf sur place ou à proximité.
  • Écologique
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Avis de nos clients

En partenariat avec tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
Travelers_Choice 2020
Basé sur l'avis de 166 voyageurs
Note attribuée
Très bon
En couple En couple
En famille En famille
Escapade entre amis Escapade entre amis
Professionnel Professionnel
Voyage solo Voyage solo
Rapport qualité / prix

"75 pesos for a corona rip off"

georgefJ6652EM, Dorchester, Canada 23/01/2023

Stopped at Charlie's bar for lunch with my girlfriend and was charged 75 pesos for a bottle of Corona. Total rip off Never will I set foot in this place again STAY AWAY AT ALL COST Normal cost of a beer in high end restaurants like the villa Blanca which is around the corner is 40 pesos

Héctor Pérez, Guest Services / Front Office at Best Western Posada Chahue, responded to this review
Dear George: you're totally right! Our cost for a Corona or any other light beers is $42 pesos!!!! Thank you for reporting this matter. You'll have a total refund and for help, you win a six pack in the next NFL game. You don't even need to show your ticket (but if you have it we'll appreciate), just the name or description of your water or waitress. Don't hesitate on write me Héctor Pérez +529581024650 or visit me at the front desk. I hope to see you soon

"Highly recommended!"

Calin N, Whitby, Canada 16/11/2022

This is our second visit, after a first one in 2018 and an abandoned attempt during the Covid years (hoping that's over.) The hotel is at the same high standards as it was before the pandemic, no service cuts or "adjustments" (too many other hotels are extending some of the pandemic cuts, pretending it's for our protection.) Rooms are large, clean and well maintained. Air conditioning works very well for a latitude 15 location. You might wait a bit to have hot water, not too long. The only detail for improvement in our room: the TV remote a bit old but we managed to handle it. The pool is excellent at low occupancy times, for us mainly to take another break when returning from the beaches. Pool towels need a towel card you get at check-in, this is a good idea. The restaurant has options for various budgets, my favourite: chapulines (local grasshoppers) sautéed in bacon and onion. Cocktails were also very appreciated. A couple of rooms have balconies with a hammock, for brave(r) people but great to have. Most visitors in Huatulco are not English speakers, try to be very clear and patient with staff in the area having a more limited knowledge of the English language; Google Translate (as text or voice message) is often used. Overall a great destination, we would return without hesitation.

Héctor Pérez, Guest Services / Front Office at Best Western Posada Chahue, responded to this review
Thank you very much for choosing us again. We miss you so much. the pandemic taught us that we cannot and should not accommodate ourselves too much; that being in continuous improvement and adapting was the only way to survive commercially and physically speaking. It fills us with joy to see familiar faces and to know that, just for today, we are blessed to be here. We will continue in continuous improvements and we count from now on the days for your return.

"A Tiny Perfect Hotel"

UK40, Calgary, Canada 01/02/2022

We have just returned to Canada. And already thinking of when we can return to this excellent property. We stayed from Jan 5-29. If you are looking for a well run immaculate clean hotel but no bells and whistles like animal towels. This is it. Most of the time we had the lovely pool area to ourselves which we were fine with because of Covid. But every now and then we would meet folks from Canada and from around the world. Most days most folks who were staying at the hotel would go to the beach. And at night the pool would be busy. But from our room we did not hear a thing. Our hotel room was on the top floor with a large balcony. Two big beds very large closet and bathroom. We never had any problem getting hot water. Some times it was a little slow coming through but that can happen in the best hotels. Beds were comfortable for us. We had a great celling fan which we used most of the time. Only had to put AC on a few times. The hotel is very well situated. With in walking distance to the supermarket, beaches, restaurants, most everything. We had asked for a fridge in our room. It was great we were able to buy breakfast items and keep them in our fridge. I had brought a couple of plastic cerial bowls and plates down with us. This was our 5th time in Huatulco and we walked a lot more this time as we realized things were so close. Plus I got a mexican sim card for my phone and used google maps. Now the staff. The Hotel Manager Hector, is a pleasure to deal with. Plus his staff are wonderful. Especially his front reception. All I can say is we would not hesitant to stay here again. Until next year Adios.

Héctor Pérez, Atención al huésped/Recepción at Best Western Posada Chahue, responded to this review
Dear Kim and Glenn, You are wonderful human beings. the time you spent with us was of joy and learning for us. We know that these are times of challenges and that many times it does not always bring out the best side of people. in your case, you always showed exemplary kindness, happiness and empathy. We miss you and hope to have you back soon in this, “su casa en Huatulco”. have a wonderful year. see you next winter friends.

"Not impressed"

User 20/11/2021

For the price, in this area, I would have done waaay better at an airbnb. When I first arrived I was hungry and after reading reviews on Trip Advisor about the restaurant thought I would give it a try. The waiter got my order wrong twice-I pointed out exactly what I wanted on the menu and each time he brought me something different. Finally I got what I ordered and it was not very good. The limonada was too sweet and had hardly any ice. The room was sterile, badly lighted, no view and the bathroom could have used some tlc. There was NO HOT WATER. This is the norm in Mexico especially on the coast, but not with corporate western hotels that are charging these kind of rates. I tried to escape the room and sit by the pool which is the only reason this place gets 2 stars-it is clean, nicely arranged, etc. But....the pounding techno music made it hard to relax or work which is mostly why I was staying here anyway. I thought about getting a massage at the spa but it didn't look all that inviting and I can get one for half the price at my favorite beach. I would not stay here again and honestly wish I could get a refund. Not sure why this hotel has such high reviews, makes me not trust Trip Advisor

Héctor Pérez, Atención al huésped/Recepción at Best Western Posada Chahue, responded to this review
Dear guest; we are flattered by your visit and preference. Although we do not meet your expectations, your feedback helps us a lot to grow. As an observation for netizens who read us, your rate was around $ 40 usd for a double room. We would have liked to attend you in massage therapies (every day there are different promotions), tours, yoga, Chi Kung or Aquafitness or in the fitness room and the coworking, where we have the fastest internet in the city. Committed to doing things well and providing the best experience for visitors, we meet 24 hours a day at the reception to listen to your needs. Talking with us will always be a valid and fast option. We hope you enjoy your trip. Estimada invitada; nos sentimos halagados por su visita y preferencia. Aunque no cubrimos sus expectativas, con su retroalimentación nos ayuda mucho a crecer. Como observación para los cibernautas que nos leen, su tarifa osciló los $40 usd por una habitación doble. Nos hubiera gustado atenderla en terapias de masaje (todos los días hay promociones distintas), tours, yoga, chi Kung o Aquafitness o en la sala de acondicionamiento físico y la sala coworking donde Tenemos el internet mas veloz de la ciudad. Comprometidos con hacer las cosas bien y brindarle la mejor experiencia a los visitantes, nos encontramos las 24 hrs en recepción para escuchar sus necesidades. Hablar con nosotros siempre será una opción válida y rápida. Esperamos que disfrute su viaje.

"Keeps getting better and better!!!!"

Jeff S, Lindsay, Canada 01/03/2020

We have just returned from spending 2 weeks for the 3rd year in a row. We can't say enough great things about the Best Western Posada Chahue. From the time you arrive, till the day depart, Hector and all the staff make you feel like family. This hotel has made so many improvements over the last 3 years. One of the best improvements is the restaurant and the upstairs bar which now has some great entertainment and large TV's to get our sports fix. We have never stayed in a hotel that is so clean. The location is perfect, you can walk across the street to Chedraui for anything you may need. Also you can walk to La Crucecita in 10 minutes. The pool is perfect after a day at the beach. After 7 trips to beautiful Huatulco, we now call the BW our 2nd home. Special thanks to Hector, Recardo and ALL the staff for making our trip so special!! Counting the days for our return next year.

BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Dear Debbie and Jeff: You are worthy representatives of Canada. Evenings are not the same without you. I know that I speak on behalf of everyone in this company by saying that the Spong are great. We will miss you the rest of the year friends. With the will of God, see you in 2021 Until then

"week stay"

0101rick, Estevan, Canada 16/02/2020

First i would like to thank all staff for a wonderful stay. The location is wonderful right in the middle of everything.While checking on our reservation we realized there had been a mix up,but no problem Hekter came over and made everything perfect he is the most amazing manager I've met.Now for the room sparkling clean everyday thanks to the cleaning staff,we had a two bed room which was quite large a lovely balcony with a hammock so relaxing.The room also had a refrigerator,so very nice to keep some beverages in,the beds were very comfortable.The restaurant was also very good which we had our breakfast every morning.The swimming pool area was so nice, sun if you wanted or shade its nice to have the option.They also have a second level outdoor bar which is kind of made like a tiki bar which is beautiful we would go up and play dominoes every night.They had super bowl party there which was so much fun its such a nice spot i wish more people would take advantage of it.Thanks again to the whole staff for going above and beyond and till next time

BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Dear Rick: I begin by thanking you for your preference, for sharing your kind comments with other users and mainly for having been a great person with all of us. I hope that life will fill you with blessings and that in the near future we will have the honor of your preference. Our eternal love and respect

"Very nice hotel"

User 09/02/2020

The hotel was very clean, our room was big and a comfy bed the people were super friendly and helpful. Pool was warm and inviting, restaurant had good food. It has a cantina on the property for your convenience For the money, you will be very satisfied. I could go on and on. I can easily recommend this hotel. A big thank you for making our holiday a good one.

BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Thank you very much for sharing your experience with others about our service. We promise not to disappoint you and surprise you on your next visit. success and health are our best wishes to you


621denisseb, Collingwood, Canada 18/11/2019

The attention was nice, the waiter very polait. We ordered chicken soup and mushroom soup, both of them didnt taste good for any of us. Chicken soup's rice was sticked together wich only gives me the impretion that the rice was old, same with the mushrooms in the mushroom soup, they were wrinkled plus the flavor of both of them was horrible. We did not like the food at all. Drinks were fine. At the end we had leave the food and not eat it, the waiter asked me to write my full name and my signature in the bill. I see no reason to do that, he couldnt give me an explenation of why i should do it either. Its a place i dont recomend for food. I havent had the oportunity to try the rest of the stablishment but the restaurant was very bad.

"Good hotel in the city"

MaryM807, Toronto 21/06/2019

We visited this hotel early December last year(I am not good with reviews writting sometimes:) ). Very clean and good for what it is. This is not a beach hotel, but you can take cabs to go to different beach. This is an advantage compared to a big all inclusive where you mostly stay there. They have a pool, good for the size of the hotel. The only thing is getting in/out the pool for somebody with mobilities challenges as there are no gradual steps. Restaurant is good and is very close proxiomity by a big grocery store. Huatulco is very safe and there are plenty of restaurants. We liked the hotel overall and most likely will be back.

bwposadachahue, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
thank you very much for your review. this solve doubts of future customers and give you voice that we listen close. We hope to have you with us again next winter. Have our respect and love.

"Another year in paradise! One week home and we already miss Huatulco. It is definitely a restful holiday. we stayed ag"

manonml, Delray Beach, Florida 09/03/2019

Another year in paradise! One week home and we already miss Huatulco. It is definitely a restful holiday. We stayed again at Best Western, Posada Chahue which is located between Santa Cruz and Crucecita. Great location. Hotel is friendly and mostly quiet -except when we and our friends are there ! Seriously, a really a nice place. Rooms are immaculate and very comfortable. Restaurant has great food. All staff including the manager Hector - are extremely nice and accommodating.Very safe, clean and easy to get around to a number of restaurants in either little town and several beautiful clean beaches. Will definitely return next year - already booked!

bwposadachahue, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Ohana!! Dear Manon and Darryl: We really miss you guys. You rock our world. !THANK YOU VERY MUCH FOR BEEN PART OF THE FAMILY ONE MORE YEAR! We are counting the days for your return

"Best Western Posada Chahue Huatulco"

User 19/02/2019

Another year of excellence!!! My brother and I returned to the best western in Huatulco during February. The staff were helpful,friendly and fun. They would go above and beyond to make your vacation everything you want it to be. There were many changes to the hotel which made the trip even better. Wifi, an elevator, loungers by the pool, a barbecue to use if you like and many room upgrades. The best western is small on size and has that small town vibe. And if you love coffee don't miss the espresso!! Thank you to the owner and staff for another wonderful experience.

bwposadachahue, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Dear Tammy: You and your brother fill the part missing in the family of Mexican/Canadian of Best Western Posada Chahue. I love that you like the improves. We will keep doing it to surprise you in your next visit. from all the staff, we desire you all the best and from now, we are counting the days to your return

"Good choice. Pet and disability friendly."

Susan M, Niagara on the Lake 08/02/2019

Pleasantly surprised. Never expected to find such a disability friendly hotel in Mexico. From toilets to shower and ramps, people with physical challenges are accommodated. Lovely and clean. Comfy beds, and super friendly staff. They even have an area for dogs to play. Also one for children which could make it noisy at times I suppose. Can't say I was overly impressed with food at the restaurant but everything else, including reasonable rates, pool table, rocking A/C swimming pool and a good location, compensates.

bwposadachahue, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Dear Susan. Thank you very much for sharing your experience and impressions with others. We will work with the kitchen to surprise you pleasantly with new dishes of the region and season. We send you all a hug where you are. Hope to see you soon

"Vegan and Vegetarian Delight!"

Carol P, Vancouver 05/01/2019

If you are a looking for a splendid place - with choices- for truly vegan fare in Huatulco then this is your go to spot. Quite amazing, really. I happened by the hotel as I was looking for a gym and the front desk staff was amazingly helpful and pointed me in the direction of Gym Huatulco (great place BTW - 300 pesos for 2 weeks). So tonight in looking for some vegetarian food I thought I'd drop by the restaurant there and look at what they had on offer.....much to my surprise they had 6 different veggie/vegan dishes. I got the vegan cannelloni and it was SUPERB! I don't think I've ever eaten such a tasty yet light dish....exquisite! The staff were so happy and upbeat and the manager and I ended up talking about how challenging it is to keep Vegan options afloat here. SO, if that's what you like, this is where you should go! Spotlessly clean restaurant and FANTASTIC R and B sound track playing, all the while high level football on the telly. What more could you want! Enjoy, you won't be disappointed.

bwposadachahue, Director de Recepción at Best Western Posada Chahue, responded to this review
Such a nice compliments. Thank you very much. We glad you like it, we do it with love. namaste

"Very good for what it is..."

Calin N, Whitby, Canada 08/12/2018

..and I'll add a couple of details for what it isn't, for Canadian travelers. It's a solid good hotel in a seaside city: - Around 30 rooms but very smart design, the layout is impressive for the available surface. - Rooms are large and very well maintained and cleaned. Some have a small kitchen, small balconies (Juliet-style but you can exit and put your swimming suits to dry, no space for a chair), maybe four or five rooms have full balconies. - Air conditioning is very efficient and not noisy, safe included at no extra charge, free (and fast) Wi-Fi. - Good bathroom, water pressure can be low or slow to get warm. - Cable TV with around 90 stations, CNN + some movies + some sports in English. - Wheelchair accessible in all public areas and a couple of rooms. - Good restaurant, open year around 7 AM to 10 PM. A separate bar, both open air. - Pool rather large for a hotel this size - 11 loungers, free pool towels at the reception. - Great service, easy to find someone proficient in English if more complicated things are needed. - Very good location in Chahue - near Chedraui and inexpensive taxi drives anywhere (many restaurants / tourist areas are in walking distance). What it isn't: - A beach resort - this "beach resort" has a different meaning in Huatulco vs. Cancun for example. - A resort with evening entertainment, daily group activities etc. What makes the difference for Canadian travelers from cities with direct flights is the price of an all-inclusive package vs. purchasing flights and hotel separately. At least in low season (up to mid-December) the all-inclusive package price can't be beaten if you have just one week to travel. We'd like to return, depending on the flight prices mostly; Huatulco is a nice gem (although weather can be too hot for some even in December), and this hotel is a great choice for this area.

"holiday and visit friends"

RDLyon66, Victoria Beach, Canada 06/11/2018

Well I met with front desk had some show me some rooms and found very clean , friendly staff , and choice a very nice room . The restaurant was very good, bar room with a widescreen TV very nice and again friendly staff. The kitchen staff are very good since meals were very good and exactly what I had ordered to the coffee cup

"Great little restaurant "

lauramA3177NU, Abbotsford, Canada 18/03/2018

We didn't stay here but we ate here a number of times. Good food and reasonably priced. The Mexican pizza was amazing and were those jalapeños muy caliente!! The pepperoni pizza was delicioso. Great breakfast menu.

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Thank you for sharing your opinion Laura. Next time I suggest you to try our ribeye steak, cordon blue chicken, shrimp on coconut style dressed with tamarind sauce.

"Wonderful stay in Huatulco"

manonml, Delray Beach, Florida 06/03/2018

This February we stayed 3 weeks at the Best Western Posada Chahue in Huatulco. I cannot say enough about this hotel, the staff and the welcoming manager Hector. We were treated like family. Hector even asked for suggestions to make the hotel better. The staff could not do enough for us. From the front desk to the restaurant staff. Then pool is clean, and usually very quiet. Food at the hotel restaurant is excellent. Overall the hotel is comfortable and quiet - the rooms very clean. The location is great - between Santa Cruz and La Crucecita both within walking distance and right next door to a super store for groceries, beer and anything else you may want. Several restaurants are within walking distance and of course taxis are more than reasonable. I would recommend this hotel to anyone who wants a quiet, clean place to stay with friendly and accommodating staff. You can even bring your pets! Manon and Darryl - Delray Diva and Delray Dude!

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Dear Manon and Darryl: in name of all our staff, we want to thank you bouth for this last three weeks. Earthquakes, laughs, jokes, cold beer, pizza and the most valuable thing, your friendship. You make our profession worth it every second. See you soon budys.

"Family Atmosphere "

elegance999, Alberta, Canada 05/03/2018

This best western is an amazing place to stay! The staff treats you like family. Special thanks to Antonio, Roselba, Tito, Judith and the rest of the amazing staff. Hector and his family are always near by to help with anything that may come up. They even surprised me with a very lovely birthday cake! We've stayed at this hotel four times and will definitely be back. The food at the restaurant is also very tasty. Thanks all! See you in December. xo

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Dear Shannon: Thank you for your message and for spending your long-awaited and deserved vacation with us in Huatulco. We are moved and proud to be the meeting point of all of you. We carry you in our hearts. P.S. Brad is not the same since they left

"Just like family"

Deana N, Medicine Hat, Canada 04/03/2018

Hector and his staff are wonderful. Hector goes above and beyond to make sure you feel at home and are enjoying your holiday. He even helped us book a hotel in Mexico City for our layover on the way home. The hotel is small clean and safe just what we love. We are already booked for our return next year. We miss everyone already counting the days.

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
dear Deana: I´m glad to read that everything in your stay in mexico city was great. I miss you soo much guys. You took a part of us with you. I will be counting the weeks for your return. See you in 52 weeks.


Jeff S, Lindsay, Canada 26/02/2018

I'm writing this review in the 2nd week of a 2 week stay. Last year after advise from friends we met while staying at a hotel nearby, we walked up to look at the Best Western. So glad we did. We were met by Hector the manager who showed us a couple of rooms. We were sold right then. After returning home we emailed Hector and booking for this year. We are both very low maintenance looking for a nice clean place to stay with nice staff. Well Hector and his team have gone over and above to make my wife and I feel like family. This is our fifth trip to Huatulco and thanks to everyone at the Best Western made this trip extra special. Our room was on the 3rd floor looking over the mountains with a large balcony, 2 chairs and table and a lounge chair. Everyday our room was spotless with fresh towels, coffee and water. Food in the restaurant was amazing and very reasonable. I could go on and on. Don't let the name fool you. The Best Western Posada Chahue is a top notch hotel in a perfect location within walking distance to shopping, beach and downtown. Special thanks to Hector and all the staff. Sergio for helping us get to the beach. Antonio in the restaurant and bar. Also really like to thank Maguel and Tito for taking 6 crazy Canucks out for the day of fun and sun.

"Awesome hotel "

clmij, Elgin, Illinois 25/01/2018

As always service was excellent, food was delicious a great combination between traditional and healthy, close to local stores,downtown and of course the beach, nice and clean,quiet place, rooms are well clean and comfortable, all the employees were very friendly and helpful, thank you Best Western!!!

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Thank you for your kind comments. next time you visit us, I will recomend you to visit Huatulco National park in a mountain bike tour and Copalita eco arqueological park. Hope to see you soon

"My stay January 18-22 2018 was Amazing!"

User 23/01/2018

Staff was extremely welcoming & helped me with my Spanish. I tried to speak most times in their language with the help of a English-Spanish app on my phone. When I needed help with anything someone was always there. Felt VERY secure as a single women staying with them. The food in the restaurant was GREAT!! I tried several different items without a complaint. I would recommend them anytime. The kind of negatives are the pool is small for the hotel & construction was ongoing during the day(didn't disturb me though, as I was out most of the day!). I had a couple of nights where a little one on my floor was having a rough time. Went down to the front desk & asked for earplugs. They were @ my door within the hour! I'm looking forward to a return visit!!! Hasta el ano!! :)

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Dear Brenda: Your comments are very helpful to us. We are building the elevator (it will be ready for next month). Thank you very much for been so patient with us. Remember that we can offer you weekly rates to have the best deal. Hope to see you soon

"not really what would be expected in a best western"

Terry E, Saskatoon, Canada 01/12/2017

The hotel is tucked away behind the Chedraui store ( like walmart supercentre). It is in a quiet area about three blocks from Chahue beach and a 30 peso taxi to either Crucecita or Santa Cruz. There is a small pool in a courtyard beside the restaurant. Basic rooms are fairly small , clean and bright, but without a balcony. There is no elevator but they are working on building one. Staff is friendly and helpful

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
Dear Terry: Thank you for your comments. They really help us to put our feet in the ground and do the best equation between price/benefit with out sacrifice an excellent attitude and quality service. Next time you visit us, I will recommend you to visit Huatulco National park in a mountain bike tour and Copalita eco archaeological park. When you made your reservation directly with us or with any third part be free to ask room with terrace or balcony. Hope to see you soon

"Best Western"

369wandas, edmonton, Canada 09/07/2017

the staff were excellent. the food was great. all around i have no complaints. best western just keep up the good work. they were all very accommodating, the kitchen staff, the bellboys, the room cleaners, i have great compliments for all of them. they all get a big bouquet.

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
You are wonderful. Thank you so much for your kind compliments. We hope to have more often world wide shoppers club members.

"High Quality Hotel in quiet Huatulco."

User 15/04/2017

The hotel has a home feeling. The rooms are very nice, comfortable style, super clean & quiet. The employees actually help for good. the restaurant is awesome!!! All natural food all fresh, excellent variety.

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
We feel overwhelmed. You are very kind in your comments. This make our commitments twice more importants. We are not going to let you down. Happiness and Joy to you

"Good value, nice location and nice staff"

Nitespirit, Ventura, California 04/03/2017

The hotel is well maintained and the staff is very nice and helpful. The location is very quiet and is between the center of town and the harbor (i.e. about 15 min walk to the center of town or the harbor). The restaurant is very good and there is also a small bar area above the pool. We did have a booking issue: we booked a king bed room through Expedia. On arrival we were given an upstairs room with two double beds (the double beds are seriously hard). We were told all the kings were booked. We decided to stay for the first night and the next day we were told that a queen bed room was available and they would move us into it for the remainder of our stay. They also eventually provided a refrigerator (which would have been included in the king bed room). We did notice a few very small roaches when we first moved into the queen room (which was downstairs) not sure if it is a hotel issue or a previous guest but no others were seen after the first day. We do not know if the booking error was Expedia's or the hotel's but the hotel staff did try to correct the issue . The staff was helpful and very pleasant so we are giving them the benefit of the doubt. PS the queen bed was much softer.

"Stay here!"

Paul H, New York City, New York 12/12/2016

This is an excellent hotel. Its rooms are spacious, comfortable, airy and bright. The food is superb. The manager and his staff are extraordinarily friendly and helpful. The swimming pool is super-clean and nice. And there's an easy, pleasant walk to the beach. Plus -- given all these virtues -- it's an incredible bargain!

BWHUATULCO, Director de Recepción at Best Western Posada Chahue, responded to this review
we can´t be less than greatfull for your awesome coments. I wish you a happy christmas and a 2017 full of trips, love and peace. We hope to see you again.

"Thanks for your remarkable hospitality"

Bananas4Adventure, Minneapolis, Minnesota 11/04/2016

Impulsively booked a family vacation to Huatulco and ended up here. Though we don't speak Spanish, we survived the week-long stay thanks to the genuinely friendly, patient hotel staff. Our daytime itinerary was packed so we had many early breakfasts and late dinners at their restaurant. We never tired of their small but tasty selection of vegetarian options and couldn't wait to savour fresh watermelon juice. The hotel grounds were immaculate and the spacious room we stayed in was well-furnished, cleaned daily, and air-conditioned. After the day's escapade, it was always welcoming to enter the room to cute animals thanks to Leo's mastery in the art of towel origami. Their wifi connectivity was solid and there were plenty of outlets available in the room to charge multiple electronic devices. My family and I enjoyed our time at this hotel and would stay here again since we are walkaholics. The hotel is conveniently located next to the Super Che grocery store, easy walk to Azteca Bank for currency exchange, and a leisurely walk or short cab ride to the neighboring towns and beaches.

BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
Guests like you give us sense in our daily life. We will pass your comments to the staff. Keep your journey happy. We hope to see you soon.

"Great food!"

User 12/03/2016

They serve great breakfast! Tasty fresh fruit and amazing juices! A must try is their green juice very refreshing and a great start to your morning! The staff is friendly and very helpful. Quick service and good prices! Nice quiet atmosphere.

BWHUATULCO, Director de Relaciones Públicas at Best Western Posada Chahue, responded to this review
thank you for take the time to feed us back. Your comments are priceless and help us to keep going in our track. You are going to do our best effort to make you proud

"Thoroughly Enjoyed Our Stay"

LorneSeaton, London, Canada 15/02/2016

While we rated the BWP an overall 3, we really would like to have gone with 3.5 to perhaps even a 4, but more a 3.5. From the moment we arrived the staff at the BWP were simply the most gracious and helpful that we can remember. The hotel was clean, the restaurant was well staffed, excellent food and very clean! The grounds were well maintained and albeit the pool area a bit smaller, it suited this hotel perfectly and was also well maintained. But it was really all about the staff! Hector, our host, all of his staff just couldn't do enough to make our stay a good one. Special thanks to Judith and Carmen at the front desk and to Antonio in housekeeping. Bravo!

BWHUATULCO, Director de Relaciones Públicas at BEST WESTERN Posada Chahue, responded to this review
You are very generous feeding us back. I pass your mentions to the team. look forward to see you soon again.

"Security is BIG ISSUE. BEWARE."

oramirez_ca, Toronto, Canada 15/12/2015

As a mexican traveler, being in several countries I must say I am dissapointed. I got a phone call at 2 am in the morning. This phone call was sent through the reception. This was a big scam where my personal data was taken. I asked for a full reimbursement due to the lack of security protocols. Please BEWARE. That night I was not the only one, another couple got into the same situation. My scam lasted 40 minutes, while the other couple lasted 4 hours. Although the city feels safe, the lack of security in the hotel makes your nights hell.

BWHUATULCO, Director de Recepción at BEST WESTERN Posada Chahue, responded to this review
Lamentamos el incidente y comprendemos su reclamo; efectivamente Huatulco es uno de los destinos turísticos más seguros del país y por desgracia las llamadas de extorsión que se realizan en toda la república mexicana a hoteles, negocios y en la mayoría de los hogares "burlan" de distintas maneras los protocolos de seguridad personal y de las empresas. Ya se le aviso a su agencia de viajes que no habría cobro por nuestra parte de la estancia. Bendiciones y disculpas por parte de todo el equipo.


timeshare0wner, New York City, New York 28/10/2015

From the minute your taxi arrives, you are in the gracious and capable hands of Hector Perez and his staff. The rooms are clean and comfortable as are the pool and lounging chairs. There is an restaurant adjoining the hotel which has fairly good food and excellent service. About a block from the hotel is a supermarket where you can pick up fresh fruit and bread for a real bargain. Souvenirs, etc. are within walking distance in Santa Cruz. I was there for six days and would go back again in a minute.

BWHUATULCO, Director de Recepción at BEST WESTERN Posada Chahue, responded to this review
Gracias por tu tiempo en comentarios tus impresiones y tus sugerencias ya están en proceso de cambios. Se que eres una viajera empedernida pero espero en dios escojas nuevamente Huatulco como tu segundo hogar para tus próximas vacaciones. Un abrazo fuerte hasta la gran manzana y bendiciones para el 2016

"Excellent hotel for people the like to do their own thing "

User 24/10/2015

Visited huatulco 100 of times this time was the best the hotel is great the restaurant is good any in huatulco the staff is friendly I stay for 7 days I only pay $350 dollars I have plenty money left to do other things thanks posada chahue I will return in months gracias

BWHUATULCO, Director de Recepción at BEST WESTERN Posada Chahue, responded to this review
Estimado Emilio: Muchas gracias por tu amable mensaje. Coincidimos contigo, lo mejor de Huatulco se conoce visitando sus alrededores, caminando o pedaleando por sus bulevares y parques, platicando con su gente, paladeando su gastronomía. Nos sentimos orgullosos al haberte hospedado y esperamos pronto tener el gusto de volverte a tener en casa. feliz vida

"Comfortable stay"

User 05/07/2015

3 nights, 3 people in a double room. close to where you want to be, although its so hot and humid we wouldn't even want to walk down the street, we just drove! parking was free and almost just on the street so it was nice we could see it from the room. we were on the second floor, nice balcony with furniture (we only used it to dry our clothes after hand-washing which dries very quickly!). room was comfortable, beds, pillows, towels all nice. get 2 free bottles of water a day- EXTRA nice!. front desk and bell service-all staff very friendly and helpful. didn't use the pool table or air hockey but did use the pool and restaurant. pool was warm and small but overall nice to have. free breakfast wasn't bad either-hot cakes were great! we had dinner one night and desert was awesome-except the flan tasted like fridge, but the crepes were fantastic! Wi-fi was great and lots of plugs! on our next stay would definitely come back.

BWHUATULCO, Director de Recepción at BEST WESTERN Posada Chahue, responded to this review
Thank you for taking the time to give us your comments. We owe you a home made flan for your next stay!. We hope to see you soon.

"Excellent service!"

User 03/02/2015

I have a baby and I let them know and they had a crib ready. Great management, friendly staff, clean hotel and the food was delicious, even the locals recommend their restaurant . Highly recommend and would definitely return. Pet friendly

bwposadachahue, Director of Sales at BEST WESTERN Posada Chahue, responded to this review
Dear Cassandra, Gus and Nina: You stole our hearts. Take good care of that beautiful and precious gift (Nina). We felt honoured with your visit and hope that they become more often in the future. Our best wishes and blessings for you and your beautiful family Chahue family and staff

"Good value for price - recommended"

Mexgourmet31, Mexico City, Mexico 23/01/2015

We went there in the low season for a couple of nights and we wanted a middle-range option. You get what you pay for, and even a little bit more (free WiFi, cool on late check-out )... Don't expect the services of a palace, but overall it is a good, solid option. Recommended. On the bright side: - Charm of the architecture (small local-style building) - High kindness and attitude of staff (always ready to give you recommendation) - Cleanliness of rooms - Nice small pool - Location in Santa Cruz Huatulco - Good option for breakfast On the dark side: - Fitness room (even if you don't go there for that....) - Pets allowed (found one with his master around the pool...) - Lack of adaptability of restaurant (stick to the menu to avoid overcharge or ask before...)

bwposadachahue, Guest Relations Manager at BEST WESTERN Posada Chahue, responded to this review
Agradecemos mucho el tiempo que se tomó en regalarnos sus comentarios. Son muy importantes y le aseguro los tomaremos en cuenta para la toma de decisiones y el camino al que dirigiremos nuestros pasos. Esperamos haya tenido un regreso a casa sin contratiempos. Su casa en Huatulco lo espera en su siguiente visita Héctor Pérez

"Great location, friendly & helpful staff"

100_Travels_Terry, Sherwood, Wisconsin 23/01/2015

A centrally located small hotel with a warm staff, beautiful public areas and very good food. It was especially nice to meet other guests from many different countries. Much more pleasant here than the larger hotels that cater to the package tours.

bwposadachahue, General Manager at BEST WESTERN Posada Chahue, responded to this review
Nos halaga con sus amables comentarios. De verdad vivimos para servir y sus impresiones nos hacen saber que estamos en la profesión correcta. esperamos su regreso pronto

"Warmth and graciousness"

User 16/01/2015

A lovely small hotel, in a quiet part of Huatulco. Pretty pool area, with very clean, comfortable facilities. A nice bar, and a great restaurant. All you could want in pristine accommodation, a quick taxi ride or easy walk to El Centro, beaches nearby. From the moment I arrived until my departure, I was treated like a queen. The manager went out of her way to honor my rather convoluted booking and could not do enough to ensure that my stay was perfect. The staff is genuinely welcoming. All, truly caring people who do their jobs with an easy grace, sincerity and joy. I felt like I was in the company of the sweetest, most competent, endearing people in every moment of the day. I have stayed in many hotels in my life, but have never been so impressed with the quality of the staff, from the manager, to reception, the servers, the housekeepers and the doormen. These people are in a class all their own; in fact, they embody the real meaning of class. Prices are reasonable. You do not have to be rich to stay here, but you will feel richer in many ways if you do. Certainly one of the nicest hotel experiences I have ever enjoyed, with the best staff in the world! I miss them all!!! And there is no sweeter way to start your day than with a huge breakfast served by the beloved man, Antonio.

bwposadachahue, Guest Relations Manager at BEST WESTERN Posada Chahue, responded to this review
We are honored with your comments. We commit ourselves doubly with readers and that is the reason we strive every day. We send light and wish you a great year. Looking forward to your early return

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.