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Codes Avantages

Best Western Hotel Hampton Coliseum Inn, Hampton

3.5/5  - basé sur 256 notations.
1916 Coliseum Drive, 23666-4235, Hampton, United States - Voir l'itinéraire

Le Best Western Hampton Coliseum Inn permet d'accéder facilement au Hampton Coliseum, à l'université de Hampton, au complexe sportif Boo Williams Sportsplex et à la base aérienne de Langley. Depuis cet hôtel, vous accéderez aisément à l'I-64. Vous vous trouverez à moins de 32 km de l'aéroport international de Norfolk et à 16 km de l'aéroport international de Newport News/Williamsburg. L'hôpital Sentara Careplex se trouve également à proximité, ce qui fait de l'hôtel un lieu de séjour pratique pour les patients et les familles rendant visite à des malades. Cet hôtel de Hampton, en Virginie, est à quelques minutes à pied de la galerie marchande Peninsula Town Center, où vous pourrez profiter de divers magasins et restaurants. Restez connecté et productif grâce au centre d'affaires gratuit et à l'accès à Internet haut débit. Le Best Western Hampton Coliseum Inn offre également une piscine saisonnière extérieure et un centre de fitness moderne. Avantage supplémentaire, les voyageurs sont à seulement 32 km de la station balnéaire Virginia Beach. Profitez d'un petit déjeuner buffet gratuit qui inclut gaufres chaudes, céréales, yaourt, œufs durs, petits pains, fruits frais, délicieuses pâtisseries, lait, jus de fruits, café, thé et bien plus encore. Toutes les chambres incluent la télévision câblée haute définition avec HBO, un four à micro-ondes et un réfrigérateur, ainsi qu'un accès à Internet haut débit sans fil gratuit. Cet hôtel de Hampton, en Virginie, se situe à seulement quelques pas du Hampton Coliseum, ce qui en fait le choix idéal pour ceux qui souhaitent assister à une conférence, une exposition ou un concert. Parking gratuit pour les clients de l'hôtel, qui pourront explorer la région sans tracas. Le centre Virginia consacré à l'aviation et l'espace offre un regard fascinant sur l'histoire de l'aviation et les expositions interactives raviront petits et grands. Remontez le temps en visitant le fort historique de Monroe. Ce site défensif s'est avéré d'une grande importance pendant la guerre de Sécession et aujourd'hui, le musée Casemate du Fort Monroe vous permet de revivre cette époque de l'histoire. Busch Gardens® et Colonial Williamsburg sont à 30 minutes en voiture seulement de l'hôtel. Passez un excellent séjour !

Best Western

Hotel Hampton Coliseum Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 256 voyageurs
Note attribuée
Excellent
97
Très bon
60
Moyen
35
Médiocre
33
Horrible
31
CONSULTEZ LES AVIS POUR
En couple En couple
30
En famille En famille
100
Escapade entre amis Escapade entre amis
30
Professionnel Professionnel
67
Voyage solo Voyage solo
20
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Small hotel with amenities at a good price"

3
10/06/2018

We stayed here on an overnight stop headed to OBX. I found it through the hotels.com app and chose it because of the amenities (pool, WiFi, fitness room, breakfast) at a low price. The outdoor pool is great! Breakfast was good with lots of selection. The fitness room was dirty and the sticky floor was kind of gross. The hotel staff was very friendly and the ice machine was super convenient for traveling. The hotel is across the street from a mall, where we went for dinner and found a cute playground for the kiddos. The Hampton Police Department is there, too, and we saw a lot of police cars around throughout the evening. I never felt unsafe in the area, but was curious about all the police activity/lights. Overall, it was a good experience.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear guest, Thank you for your feedback. We really appreciate the time our guests give us to review our property because it helps us to improve on our services. We are glad that you found the hotel comfortable and the breakfast and pool area enjoyable. I have instructed the maintenance staff to make sure the fitness area is always clean and updated. Thank you again for your time. We hope to serve you again soon. Best wishes, SRSyed

"Charming property!"

5
14/05/2018

I have stayed here previously, and this hotel never fails to please me. The staff makes their guests feel so special! Breakfast is great and rooms clean. What else would I need! This is my hotel whenever I'm in the area.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Robert, Thank you for your kind feedback.. it's always our pleasure to serve you. My team here at Best Western Hampton Coliseum Inn is so happy that you enjoyed the complimentary hot buffet breakfast and found the rooms clean. You made our day! We look forward to serving you again soon. Best wishes, SRSyed

"Very convenient place to stay"

5
10/05/2018

I have stayed at this location many times for business, and have had positive experiences each and every time. They are very accommodating. One of the best features that I enjoy, is the breakfast offered each morning. It is set up early enough, that I can leave earlier than I can at most hotels, and get my day started.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Shirley, Thank you for the kind feedback. It is our pleasure to serve you and my team here at Best Westeen Hampton Coliseum Inn is ecstatic that you find the facility comfortable. We do set up our complimentary hot buffet breakfast early so that our corporate guests can enjoy it before they start their day. Thank you for appreciating that. As always, we look forward to serving you again! Best regards, SRSyed

"Great place for a reasonable price"

5
22/04/2018

If you need a place to stay in the area, save $$$ and get free breakfast. This is the place to go. The front desk people were kind and helpful. They even gave us free popcorn and a cookie. It was clean and organized when we arrived and as we left. I highly recommend coming here.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Cheezitlover56, Thank you for your kind feedback. My team here at Best Western Hampton Coliseum Inn is really happy that you had a good stay! We will always have cookies and popcorn for you whenever you visit us. It was a pleasure to serve you and we look forward to serving you again. Again, thank you much..we really value your time and recommendation! best regards, SRSyed

"Chilling"

3
17/04/2018

Chay at the front desk was very professional with assisting me with getting a room. Chay was real polite and very respectful. She even called the room once i got settled in to see if i was satisfied with the room. Thanks for the great service.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Colin, Thank you for your feedback. Chay sends you warm regards and thanks for her special mention. We all look forward to your next visit! Best, SRSyed

"Nice Place"

4
16/04/2018

The hotel was very clean and the rooms seemed to be recently updated. The breakfast was good and the hotel is in a great location near the colosseum and shopping. The front desk employee Melissa was very friendly and helpful.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Michael, Thank you very much for your kind feedback. My team here at Best Western Hampton Coliseum Inn is really happy that you had a comfortable stay and that you found the facility and complimentary breakfast to your liking. Melissa sends warm regards for her special mention. We all look forward to serving you again soon! Best wishes, SRSyed

"Great"

1
03/04/2018

Enjoyed see you next time. Staff was great room was clean breakfast was good. No complaints. Had a problem upon check-in staff handled it like professionals and made sure we were good. Will recommend this Best Western to anybody that's going to this area.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Keisha, I'm sure you meant to give us more than one star :) It was a pleasure serving you Keisha.. and we are so glad you had a good stay! Thank you so much for the recommendation.. we really value your thoughtfulness. Come see us again. We look forward to serving you soon! Best regards, SRSyed

"Wonderful!"

5
31/03/2018

I would like to say thank you Best Western Hampton Coliseum your Front desk clerk is Awesome.Thanks Natasha for kindness and great customer service you Rock.I will recommend this hotel to family and friends.We will be back hotel is awesome rooms are very clean and neat breakfast was great.Thank you

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Kim, Thank you so much for the kind feedback. Our team here at Best Western Hampton Coliseum is ecstatic that you had a comfortable stay! Natasha sends you warm regards and thanks for her special mention. She's a great team member here and loves what she does! We look forward to serving you and your family members soon. Best regards, SRSyed

"A Hospitality Delight"

5
24/03/2018

I know when you look for a hotel usually price is the determining factor, however let me say that when you feel right at home do to someone making things easy and enjoyable it is a good pick also. Natasha is the one that made this happen for me. She was welcoming after a long day at work and didn't just sit behind a counter top. She also lifted up her work associates showing that she enjoyed working with them as well. It won't be hard returning to stay here again. Thanks Girl stay great. Oh and yes the room was clean and comfy and breakfast was good as well.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear guest, Thank you for your kind feedback. Our team here at Best western Hampton Coliseum Inn is ecstatic that you had a comfortable stay and we are glad that Natasha was able to take good care of you. She sends you best regards. Special thanks for appreciating the facility and the complimentary breakfast service! We hope that you will visit us again soon. Best wishes,

"Birthday Fun!"

5
24/03/2018

Staying here while I celebrate my birthday and the customer service from Natasha is phenomenal! Will definitely stay here again, very convenient location. My room is very clean and up to date. Will highly recommend

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear guest, Happy birthday again! We are so happy that we were a part of your birthday celebrations! Natasha sends best wishes and regards for especially mentioning her in your comments. Thank you again for the kind words about the cleanliness of our property and for recommending us. We really appreciate that and hope to serve you again soon! Best wishes,

"Natasha was amazing! "

5
22/03/2018

From the beginning the customer service was top notch. Friendly punctual and professional. The lady at the front desk name was Natasha & she did her best to get me and my colleague in despite some obstacles she had to overcome My room was nice and breakfast was good thankyou!!!!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Oni, We are all so happy that you had a good stay and enjoyed your room and breakfast at Best Western Hampton Coliseum Inn. Natasha sends you warm regards and is glad she could be of assistance to you! Thank you for staying with us. We hope to serve you again soon! Best wishes!

"Excellent"

5
13/03/2018

Our company has made arrangements with the owners to be our place of lodging while we are in Hampton. It was the BEST decision our management ever made. The staff was friendly and eager to help ( and a little humorous after a had a really fun night??). I would highly recommend this establishment to any weary traveler looking for a safe quiet place to stay. Respectfully, Mike Ward President & CEO Project Management Solutions Group

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Mike, Thank you very much for the feedback and the kind words! We are so happy to have your company guests stay with us and look forward to serving them to the best of our ability. Thank you again for taking the time to review us. It's our honor to serve you! Best regards,

"My stay was excellent "

5
13/03/2018

I'm visiting in Hampton because I'm on vacation And The Customer services here was amazing, the staff is very helpful and the rooms are perfect. The breakfast here was so good that I constantly got up getting seconds. Natasha knows how to keep breakfast going. If you're visiting the Hampton roads area, consider staying at this hotel.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Patrick, Thank you for your kind review. our team here at Best Western Hampton Coliseum Inn sends you best regards and Natasha sends you special thanks for appreciating her work. We are so happy that you liked our complimentary hot buffet breakfast and look forward to serving you hot waffles and corned beef hash soon! best regards,

"My stay "

5
11/03/2018

The stay here is beyond wonderful. Natasha has been great. Her customer service is through the roof and I appreciate her helping me with my stay. Also the hotel itself is kept up great I love this place and will definitely be returning to stay.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Kanisha, Our team here at Best Western is ecstatic that you had a wonderful stay! It's our mission to serve our guests and give them the best possible service while they're with us. Natasha is delighted that you found her helpful. She sends best regards. We all look forwards to serving you again soon! Best regards

"Great Location for NekoCon"

4
10/03/2018

The location was great since I was in cosplay on Saturday. Breakfast was light but tasty. My room was on the 5th floor, so I had a decent view of an empty lot. The people at the front desk were awesome. Elevator was really hot.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Dave, Thank you for your kind review. We really appreciate your feedback. We're happy you enjoyed the complimentary hot buffet breakfast. This year we have our plans to climate control our elevators so when you visit us for NekoCon, you will notice that change. Thank you again for your time! Best wishes

"Natasha!!!!"

5
09/03/2018

Natasha at the front desk is the definition of great customer service!!!! She is so professional and kind. She made sure that everything about my stay was comfortable. I would definitely recommend family and friends to stay at this hotel and tell them ask for Natasha!!!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Krista, We really appreciate your feedback. I'm sure Natasha will be ecstatic to read your kind words about her and your stay! She really enjoys her job and it shows in her performance. It is our common goal here at Best Western to serve our guests and deliver the superior service they so deserve! Thank you again and we all hope to see you again soon. Best wishes,

"Review "

5
21/02/2018

Manager takes great pride in running a wonderful motel. We ( my mom, sister and I )stayed there for 3 nights. Our annual shopping trip. All employees were friendly and very helpful. Rooms are clean and spacious. Breakfast was good. coffee was 24/7 and was fresh all the time. Can't imagine staying anywhere else. We will see them next year. M. Jester P. Platan R. P.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Penny, It was our honor and pleasure to serve you and your family this past weekend. Our team here at Best Western Hampton Coliseum Inn sends you best regards. It's guests like you who make us work harder to deliver a superior service to our valued patrons. We can't wait for you to come back and see us all again. Best regards SR Syed

"The owner takes great pride in his hotel"

5
10/02/2018

Title says it all ,if you have a issue he will fix it. I don't know what else to say, the rooms are clean, staff is friendly, the breakfast is right there in the lobby, so you can just grab and go in the morning.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Robert, We really appreciate your kind words. We are ecstatic that you found our hotel clean and enjoyed the complimentary hot breakfast. Our team here at Best Western Hampton Coliseum Inn sends you best regards and we all hope to serve you again soon! Best regards,

"3Rd Stay Was the Best Stay"

4
27/12/2017

B/W Hampton Coliseum Inn, First stay was good second stay was just So-So. We took a chance and stayed a 3rd time, it was very, very enjoyable. The small inconveniences of the second stay were corrected, refrigerator and ice maker were working and most importantly there were lids for the coffee cups. My wife and i will definitely stay at B/W Hampton Coliseum Inn again and would recommend this hotel. My wife is still talking about how good the free complementary popcorn was that was offered to us upon arrival..

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Antonio, Thank you so much for the kind words.. we are ecstatic that you had a pleasant stay! It's always a pleasure to serve you. Please convey our kind regards to your wife. We are happy she enjoyed her time at Best Western Hampton Coliseum Inn. Please do visit us again soon! Best regards SRSyed

"Nice place will stay here again"

5
24/12/2017

Previous reviews I have read about this property are really blown out of proportion or the people who wrote them don't even like their own home. I have stayed at this property since before it was a Best Western. ( 20 + years) And through all the different managers if there was a problem it was taken care of immediately. It's an older building so it will have challenges, and maybe even a spider or two...so just kill it and move on. The improvements that the new management has made are very impressive. The room and bath were very clean, the bed and pillows were great, and the breakfast was hot, tasty, and a great selection. The staff went above and beyond to make my stay pleasant. people need to give the staff and management a chance to fix things before they start sounding off on public media. Especially when most of them have no clue as to what it takes to run and care for a lodging facility. (And yes, I do, 25+ years of experience.) I can promise you this...if this place sucked, I'd be the first tell you.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Chief-G39, Thank you for your kind words and such an elaborate feedback! Its guests like you who make us keep working harder to provide the best services we can offer to our valued guests. It was a pleasure to serve you sir, and our team here at Best Western Hampton Coliseum Inn sends you best wishes. We are ecstatic that you enjoyed our recently added breakfast selections and the imprivemts on the rooms. I promise you that we will keep the improvements going. Please do visit us again soon! Thank you again for the time you took to review our property. Best regards SRSyed

"leisure"

5
11/12/2017

Great visit. Friendly Service and staff. Very Clean throughout. Far Better than the average double digit hotel. Varied breakfast meat for each day we stayed. A winner, I'll be back. Owner/Manager comes out to meet./greet as does his wife.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Leo, We really appreciate the kind words. It was such a pleasure to meet you and your family. Thank you for acknowledging the breakfast menu selections. Our team here at Best Western is heartened by your appreciation and sends you best regards. We all look forward to your next visit! Best regards SRSyed

"Great Stay for the value! "

5
28/11/2017

The the hotel was really clean and nice. I was received by Ladda at the front desk and she was very professional and very nice and I appreciate it because I was tired and I will definitely recommend this and come back again

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you for taking the time to review our property. We really appreciate the kind words! Here at Best Western Hampton Coliseum Inn, we do make sure we provide clean and comfortable accommodations and that our guests are well taken care of. I'm so glad you had a comfortable stay. Ladda sends best wishes and we all hope to serve you again soon.

"GIANT BED BUG"

1
22/11/2017

I found a HUGE bed bug the morning after our first (and only) night of the stay. We left and were promptly refunded for our stay, but it was *not* a good experience. They were nice to us and the hotel seemed alright otherwise, but I spent 3-4 hours decontaminating and at least $100 on products upon my return home. Not a good experience.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Christopher, I'm sorry to hear about your experience. I assure you it is a very unprecedented incident that you reported as we maintain our property through in-house and out sourced pest control programs and take pride in the cleanliness of our facility. I apologize again for your inconvenience. Best SRSyed

"Very Good Hotel For Price"

4
12/11/2017

Upon arriving at the Best Western, I was promptly assisted with check-in without any hassle, though this location only had two carts. The hotel was a wonderful stay for an affordable price with an average breakfast (though there weren't a lot of vegetables being served at the time.) Would stay with this hotel again for local conventions. The staff were very helpful, even at night! Thank you, Best Western!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Lisabeth, Thank you for the kind words. We are glad you enjoyed your stay with us. Regarding the vegetables selection at breakfast, we do rotate our menu frequently and there are vegan options as well, but I will make sure we add more vegetable selections as per your feedback. Our team here at Best Western Hampton Coliseum Inn sends best regards. We all hope to see you again soon. Best wishes SRSyed

"A couple of hiccups but a great stay nonetheless"

5
10/11/2017

So this hotel was great... They allowed me an early check-in when I called about it. They we're very friendly. If you left a note for housekeeping they read it and did what they could. The only hiccup was my tub being clogged. But it was fixed by the end of the night so it wasn't a big deal. And during my convention there was a lot of people staying in the hotel so seating at breakfast was a little weird. They have just one island that has like 10 seats around and then a few couches. So if you didn't wake up early you had to eat in your room.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Noah, We greatly appreciate your feedback. Thank you so much for the kind words. Sorry about the breakfast seating, our breakfast is getting really popular so we are already thinking about adding more seating to our buffet. Hopefully next time we will have the pleasure of serving on you during breakfast! Thank you for choosing Best Western Hampton Coliseum Inn and we look forward to serving you again soon. Best regards SRSyed

"Amazing place to stay for convention goers."

5
09/11/2017

If you're a group that likes to attend conventions, Best Western on Coliseum dr is the perfect place to stay! The convenience of the hotel to the convention is not that bad of a travel. My friends and I had a great time and we will definitely book at the same place again next year. I'll be sure to let the rest of my friends know where to stay when they attend the same convention next year!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Orrionh, Thank you for your recent stay at Best Western Hampton Coliseum Inn. Yes we are less than 5 minutes walk from the Hampton Coliseum and the Hampton Convention Center. It is our mission to provide a clean and comfortable facility with a hearty complimentary breakfast at great prices. We are so glad that you enjoyed your stay. We thank you again for the kind words and hope to see you again soon! Best wishes SRSyed

"An Okay Stay"

3
06/11/2017

I wouldn't recommend this unless you needed a last minute place to stay. I feel like more things could be improved here. The breakfast was alright. There should be a check on spiders and multiple wasps around the building/ certain rooms. The service was nice and understanding.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Tamera, Thank you for your feedback. We will contact the City to request them if they can spray for any wasps in the lot adjacent to our building as our pest control company covers only our premises. I hope you were able to enjoy the complimentary breakfast as we do offer quite a few selections. Our team sends you best wishes and we all hope you will stay with us one more time to let us deliver a superior service. Thank you again for your time. Best wishes, SRSyed

"College Homecoming Visit"

1
19/10/2017

This is the worst hotel I have stayed at in years. The first room we received, the carpet was not only filthy but soak and wet. There was a used towel in the bathroom. There was flip flop sandal very obvious on the side of the bed. The pictures below are from the second room that I received. The enormous spider was what greeted us when we entered the room. I didn't want to take photos of the toilet with stains because I didn't want to chance dropping my device in that mess. Best Western needs to reduce the commercials and update the hotels because this is ridiculous. Do better...

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Keisha, Let me first apologize for the unhappy experience that you had. I assure you it's certainly not our standard of service for sure. I will check in to this matter with the maintenance staff. Meanwhile if you would like to discuss this personally, you can reach me directly at the property number or email. I am always available. I apologize again and appreciate your feedback. Best wishes SRSyed

"Great value!"

5
18/10/2017

We had a very comfortable stay at this hotel.. no complaints! staff was caring and rooms very clean. Breakfast was nice too. I will recommend to friends for sure. It was good value for my money. I will stay here if returning to Hampton.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Tim, Thank you for the kind feedback. We really appreciate the positive comments. We are in the process of changing the flooring in our rooms and next time you visit I would love to hear your feedback on that as well. Come see us again soon.

"Value for Money"

5
12/10/2017

The most pleasant and helpful front desk personal we have ever experienced in all our travels . We would certainly stay at this hotel again if ever in the area. The value for our money was exceptional.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Norman, On behalf of all my team here at the Best Western Coliseum Inn, I thank you for the kind words and appreciation. It's guests like you that inspire us to work harder and deliver the best possible service to our valued guests. Thank you again for the time you took to give us a feedback. We look forward to your next trip already! Best regards SRSyed

"Fine people and great stay."

5
11/10/2017

All of the people that work there are the ones that made my stay great. Sure the room has to be clean but its the people to me who make all the difference. The front desk staff and cleaning department make sure that you are well taken care of. I will be returning!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Robert, We really appreciate the kind words.. my team here at the Best Western Hampton Coliseum Inn sends best regards. Did you know that we are in the process of putting in brand new flooring in the hotel? Next time you visit, you will like the updates! Thank you again and hope to see you again soon. Best wishes SRSyed

"Outdated hotel"

2
09/10/2017

Needs complete renovation, it's old and shabby looking and I would have paid more to stay someplace nicer. Carpet was worn, drapes coming off hinge and room was just shabby looking. Would not stay her again. Lady at check-in was very nice. breakfast was ok.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Charlittaa, Thank you for your feedback. We apologize that the room was not up to your standard. Just so you know, the new management is in the process of updating the guestrooms and new flooring and drapes are being put in currently. I'm glad you enjoyed the breakfast service. I hope you will give us another chance to witness the updated rooms. Best wishes, SRSyed

"Highly convenient, really friendly and helpful staff"

5
08/10/2017

Drove into Hampton for a half-marathon last night. This hotel had a room I booked yesterday. Lady at the front desk was helpful last night, late check out for runners? No problem. Helpful advice on where to eat. Late night coffee and water in the lobby. Clean room. Continental breakfast in the am, attentive guy cleaning up after guests. Reasonable price. Easy walk to Coliseum.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Gradyster, Thank you for your kind words. It was a pleasure serving you this past weekend. Every one here at the Best Western Hampton Coliseum Inn sends warm regards and we all hope to see you again soon! Best wishes SRSyed

"Wonderful Jem"

5
07/10/2017

I was expecting a usual stay while on business in the area but this hotel was such a fantastic surprise. Check in was quick and all the employees were all so kind and helpful. What stood out was when i came downstairs for a quick breakfast. I expected the usual small samples of a hotel breakfast but there were just so many options! It ended up being a delicious start to the day! i still think about those chicken patties!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Britany, Thank you very much for the kind words. We are glad that you enjoyed the complimentary breakfast. We are constantly trying to improve on our selections and introduce diversity to the menu. I hope you had a good experience with our free wifi as well.. as we have recently upgraded it. Thank you again for your time, we hope to see you again soon! Best regards SRSyed

"Great stay overall"

5
30/09/2017

Rooms are more than adequate; spacious; included microwave and larger fridge than expected Extremely friendly staff, especially during breakfast Wonderful amenities Please note; you have to request your room to be cleaned on the weekends.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Annette, Thank you for your kind words. We greatly appreciate and value your feedback as it helps us improve on our services. We are happy that you enjoyed your stay. The staff here at the Best Western Hampton Coliseum Inn sends warm regards and our housekeeping staff promises to take better care of you next time you visit us. It was our pleasure to serve you. Please do visit again soon. Best regards SRSyed

"Clean and Comfortabe"

5
30/09/2017

We stayed here for one night. The building is clean, rooms comfortable, and breakfast really good. They don't have a separate breakfast room, the breakfast is served in the lobby, but it wasn't inconvenient. I will stay there again for the value and service!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Jont, We really appreciate your kind words. It's comments like yours that make us want to work even harder and provide an even better service to our valued guests. Please visit us again soon. We would like your feedback on the new flooring that's being put in our guest rooms. Thank you again for your time. Best wishes SRSyed

"Clean & Comfortable"

4
29/09/2017

I stayed for one night in September. The hotel was in a safe area, clean, and comfortable. I didn't have time for breakfast, but the spread looked decent enough. Very helpful and friendly staff. Free coffee.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear David, Thank you for taking the time to write a review. We really appreciate the kind words. Please visit us again soon and this time please do try our buffet breakfast. We are continuously working to make improvements and feedback from valued guests such as you really helps. Hope to see you again soon. Best wishes SRSyed

"What a find!"

5
23/09/2017

I usually travel for business and this was my first time at a Best western. A last minute thing.. what I liked most was the way the staff treated me.. like I was an old friend! Breakfast was hearty and enjoyable. I will definitely try other Best westerns now.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Bidene, Thank you for your kind review. Here at Best Western Hampton Coliseum Inn, we are constantly striving to please our valued guests. I'm especially glad that you enjoyed the breakfast. We have recently introduced new breakfast items and I'm happy to see the positive feedback! Please come back and see us whenever you are in the Hampton VA area. And I want to add that where life takes you,, there will be a Best Western there! Best SR Syed

"not quite The Best Western"

3
20/09/2017

The rooms are clean and comfortable, as is the lobby. The grounds not so much. The staff is pleasant and professional. The "Complimentary " breakfast was the low point. Try Waffle House at the corner.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Mr Rush.. Thank you for the feedback. We are always striving to improve our services based on our valued guests' reviews. We have recently added quite a few selections to our complimentary breakfast menu. We will keep trying our best to please our guests. We hope you will come back and see us again. best wishes

"Basscenter"

5
05/09/2017

Stayed here for the Bassnectar concert and it was amazing. Clean rooms, comfy beds, and super super nice staff. Only complaint would be that the shower curtain was a little bit short. But other than that I loved everything about the hotel. Will definitely book here again whenever I'm at the coliseum.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear CD Payne, thanks for staying at the Best Western Hampton Coliseum Inn. It was a pleasure serving you. We really appreciate the positive feedback and want you to know that we will keep working hard to deliver superior service to our valued guests. I have noted down the shower curtain feedback and it will be changed as we are in the process of updating our rooms for the coming year. Hope to see you again soon! Best SR Syed

"Desperatly needs update, but beds comfortable"

3
28/08/2017

Carpet ill fit, has odor, paint in rooms mismatched, patches- needs TLC, recent furniture exchange but didn't bother with wall/ flooring. Not a fan of carpet= it holds odors and body fluids. Staff very polite, breakfast was ok. Beds comfortable. Bathroom small. Was ok for a 2 night stay- better than some other hotels in area family stayed in for a wedding.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Maureen, thank you for your feedback. Just so you know, the new management is in the process of updating the rooms at a pace that would not disturb our guests at the property. We have recently upgraded the wifi throughout the building and we have plans of replacing the carpets with hard wood flooring this fall. Meanwhile, the carpets are cleaned and maintained regularly. I'm very confident that you will like the changes on your next visit. Thank you again for your time and hope to see you again soon. Best SR Syed

"Best Western (Coliseum Inn)"

5
25/08/2017

My husband is a commercial fisherman and he docks in Hampton, When he is here I usually bring the grandkids for a road trip. We enjoy staying here, especially wifi in rooms:) The kids also thoroughly enjoyed the breakfast and the pool. All staff were very friendly and courteous. The rooms are clean.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Wendy, It's always an absolute pleasure serving you and your family. Next time you visit us you will see even more selections on our breakfast menu which we have recently introduced. We have also modernized our high speed internet as well to give our guests a great hotel experience. Again, thank you very much for the kind words. Our team here at the Best Western Bampton Coliseum Inn sends warm regards and we hope to see you again soon! Best SR Syed

"Decent value, but you get what you pay for"

3
24/08/2017

Beds and pillows, fitness center and staff were great. There seemed to be something not quite in perfect operating order with several aspects of the rooms. We reserved two to accommodate our family. Plan on a backup for your breakfast if you have dietary needs beyond processed and generic buffet hotel fare.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Raymond, Thank you for taking the time to review our property. We appreciate the feedback. Just so you know, we have already introduced diverse selections to our breakfast buffet menu that we hope you will enjoy, and are looking at major updates to our guest rooms as well. Thank you again for staying with us and we hope to see you again soon. Best wishes SR Sydd

"Excellent Experience at Best Western"

5
23/08/2017

I recently visited Hampton, Virgina and my stay at Best Western was truly amazing. The staff and management were very friendly and went out of the way to make my stay comfortable. Very clean and close to many historic sites.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Salmaa214, It was a pleasure serving you. Just so you know, we have increased our breakfast selection and have plans of really nice updates to our rooms. It will further please gracious guests such as you. Our team here at the Best Western Hampton Coliseum Inn sends warm regards and we hope to see you again soon. Best wishes SR Syed

"OK Place to Stay for a Few Nights"

3
22/08/2017

It's not bad and it serves it purpose. The price could be lower even with my AAA membership. The staff there is nice and my kids enjoyed the pool. The location is great with so many restaurants to choose from and not far at all from Buckroe Beach which was really nice.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Dtravelwoo, thank you for your feedback. We appreciate your time and the kind words. I'm glad you were able to take advantage of outr central location close to shopping, restaurants and the beach. Please do come back and see us again soon. Call me directly at the property number and I will give you a special rate. We always take care of our guests here at the Best Western Hampton Coliseum Inn. Best wishes SR Syed

"Exceptional comfort and ease of stay"

5
18/08/2017

I tremendously enjoyed my stay at this Best Western. From check in to check out, I was amazed at the attention to detail the hotel's management and staff seem to have put in. Upon checking in, I was pleasantly surprised at how friendly, helpful, and warm the staff was. I also quickly noticed that this hotel's lobby and welcome area are extremely clean, unlike a lot of comparable hotels both in the region and across the country. Upon entering my room, I was met by an exceptionally comfortable bed, well-furnished bathroom fixtures, and an impeccably clean living space. Throughout my stay, every interaction I had with staff--from management, to front desk, to housekeeping--was top notch and reflected the professionalism of the entire business. I would enthusiastically recommend this hotel to anyone visiting the Hampton area and looking for a quality stay at an unbeatable price--both to frequent visitors as well as first-timers.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
We are beyond ecstatic at receiving your feedback. Thank you very much for the kind words! Did you know that we just upgraded our wifi for a stronger and faster signal throughout the building? I hope you were able to take advantage of that. We also have plans to update our guest rooms so next time you visit us we will proudly present our newly renovated rooms to you. Our team here at Best Western Hampton Coliseum Inn sends you warm regards and we all hope to see you again soon. Best wishes

"DO NOT STAY HERE"

1
18/08/2017

The first room I was issued smelled like someone pored a bottle of cleaner in the carpet which caused my kids to have a headache. The front desk assigned me another room which she checked and said it did not have an odor. The 2nd room sink handle would not stay up and you had to hold the handle down to flush the toilet. The chairs had stains in them, overall pretty gross. Around 2am we woke up with ants in the bed and the next morning tried to take a shower and the water would not get hot, was barely warm a little on the cold side we also had to fight the shower drain to stay open. We checked out 3 days early, the manager still charged me for one night and no apology only comment he made was we spray every month, called customer service and they could not issue a refund they offered me 6000 points. The only reason they got a 1 is because I could not leave it blank.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you for the feedback. We are truly sad that you did not enjoy your stay with us. I have taken a note of the issues you were kind enough to point out and will look into it personally that the room is thoroughly checked. We try our best to please our guests, and would really wish that you give us another chance to deliver a superior service to you. Best wishes SR Syed

"Not a gd experience"

1
15/08/2017

Was not satisfied with my stay at Best Western Hampton Coliseum this past weekend. The staff is very friendly, I enjoyed being around them. We drove 10 hours for a family reunion, my room was leaking water over the toilet so I'm taking that it was leaking from the bathroom above, I reported it and wasn't able to receive another room until the next day because they said the hotel was completely packed. Asked if I could be given a discount on my room and they said I would be able to speak with the manager, well nothing was done. Changed to another room the next day and go in the closet to get iron and ironing board out and there's someone else's dirty clothes left in the floor. Carpet needs to be replaced, smoke smell has settled in it and it is bulking up in spots. Several of my cousins who also checked in complained of nasty rooms and wanted their bedding replaced due to stains on them. I was not satisfied with this hotel and the drive some of us took we wanted to come in and feel comfortable. Definitely not worth the money that they charge for their rooms! If you look forward to making reservations and Best Western Hampton Coliseum Hampton, Va pops up KEEP SCROLLING!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Vicketa, we are sad that you and your group did not have a pleasant stay. We did try our best to take care of your family reunion. We hope you will give us another chance to serve you. Best wishes SR Syed

"Heart of the People"

4
14/08/2017

Among the hotel I'm been stay this the hotel I considered People's Hotel because all kind of ages of guest I see to this hotel when we stay. They are happy even in a short period of stay. Front desk associate are friendly and accommodating. If you just the person not really picky for fancy and extravagant hotel I recommend this.. Nice and clean and close to all establishment you looking from store, restaurant and recreation.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Jocelyn, we really appreciate you kind words. It was a pleasure serving you. We hope to see you again soon. Best wishes, SR Syed

"Great experience"

4
02/08/2017

Booked a room for a get away trip with my two sons, We enjoyed the day and checked in at around 5. , I had reserve a room 3 days before we arrived but when we arrived had I apparently reserved the previous night. My bad!! They were very nice and even gave me a discount for my mistake on our room that night. Accommodation were nice. Breakfast was good. Gotta love those waffle makers! No issues with the room, Very clean. Has Microwave, fridge and TV of course. Room was spacious and beds comfy. Has swimming pool, located near the Bass Pro shop and Hampton coliseum .Not far from NASA Space and science center and Fort Monroe.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Fire_warrior, thank you for the time you took to review our property. We thank you for the kind words and hope to see you and your boys again soon! Best wishes, SR Syed

"Shabby"

2
31/07/2017

This hotel looks old and shabby. While the lobby and pool was clean and inviting, the rest of the hotel and my room looked tired. The rug in the elevator and the hallway rugs need replacement. The shade curtain had multiple holes, the door lock did not work properly without multiple tries or having to slam the door shut, the handle was broken on the nightstand, and the maid did not service my room while I was gone for the day.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
We are sad that you did it have a pleasant stay. We hope you will stay with us another time and let us prove why our guests enjoy their stay with us. Sorry again and hope to see you again. Best wishes SR Syed

"Worst experience ever"

1
30/07/2017

The owners husband should not be allowed to work there. He has no clue how to communicate and over charged my card 5 times. The room had an odd odor. I had to go to Yankee Candle to help. If you want to enjoy your time in Hampton pay the extra $20 a night and stay at Marriott across the street

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Michael, While we are sad that you did not enjoy your stay, we would like to remind you that we did not charge you a no show on the rest of the 12 rooms that were booked in your name for your team and guaranteed on your card. The rooms were cancelled at 11 pm on the day of arrival and we still waived off the one night guaranteed deposit. We tried to help you have a comfortable stay. Regarding the charges, your card was not charged but authorized for your stay. Upon your checkout the funds were released as with all hotels. We again apologize for any inconvenience you experienced because we try our best to provide a great experience to our guests. Best wishes SR Syed

"Do Not Stay Here! Roaches in rooms & very rude manager."

1
27/07/2017

Horrible experience. Roaches in rooms. We came in town for a basketball tournament & were very dissatisfied! Manager picked up a roach in one of our teammates rooms said it was dirt!! We have pictures & video

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
We are truly sad you did not enjoy your two night stay at the Best Western along with your basketball team. We did try our best to make your stay a comfortable one. Best SR Syed

"Most wonderful hotel stay!"

5
20/07/2017

Had one of the most comfortable and accommodating hotel stays. Staff was warm and went above and beyond to address my needs. No issues with wifi or check in/check out! No surprise charges. Very pleased with service and highly recommend for business or pleasure!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Sannoors, we are very thankful for the kind words and hope you will come back and see us again very soon! Best wishes, SR Syed

"We loved monty!"

5
18/07/2017

Mr. Monty was very knowledgeable of the hotel and the area. He gave me tones of food places within walking distance of the hotel. The kids loved the pool! I was able to relax while monty made sure we were okay ! He gave the kids clean pool towels and helped us find the ice maker! That man needs a raise!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Blackkat43 thank you for your kind words. Monty sends best wishes! we hope you will come back and see us soon. Regards,

"Nice Stay!"

4
18/07/2017

I haven't stayed here at this location before, so I really didn't have expectations but whoever the young man was at the front desk sure was amazing! The hotel could use some detectable maintenance but Monty came up from the front desk came up and serviced the room and really showed that he cared!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear jkevinn2017, thank you for your review.. it was a pleasure serving you.. we hope you will come back and see us again soon. Best wishes

"Hampton Best Western Colesium Hotel needs lot of Internal Attention"

2
17/07/2017

Have stayed here at this location a number of times in the past two years and this visit really fell far below my expectations. TV TV Remote did not work, no ice in either of the two machines, either day, and last time I was there only one machine on ground floor was working-barely, drink machine was out of order on my floor, breakfast was far below my expectations Saturday, looked at layout Sunday and went to Waffle House, staff member promised to call me when the Ice came in Saturday evening, never got the call and was able to beg a large lump for my meds in small cooler.Really a lot of noise with kids running up and down the halls early in the evening Saturday (my room was on the fourth floor) I think I will try the Holiday Inn or Marriott next trip. This was a trip I used points for the room and Wow!!! It was expensive points wise.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Mr Pickler, We are truly sorry you didnot enoy your stay. I hope you will give us another chance to serve you better. Best regards

"Great experience"

5
11/07/2017

Great hotel experience. All the staff was super friendly and approachable. Pool and hotel lobby were clean and maintained. The hotel room was clean and had everything we needed. The location of the hotel is nice too. It's a 5 to 10 minute walk to A town center area where there's restaurants and a sit down eat movie theater.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Trquorise, we appreciate your kind words. Please do come back and see us soon! Best wishes

"Close to Coliseum"

4
10/07/2017

We had a nice room, it was perfect for us actually. We were attending a jazz festival at the Coliseum, and we could actually walk over there, no problem. Also, it was a $6.00 Uber ride back. There is also a fridge and a microwave in the room.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear QueenAT5010, thank you for staying at the Best Western. We appreciate your kind words. Please come back and see us again. Best wishes

"Thank you Chay!!!"

5
09/07/2017

Our stay at Best Western Hampton Coliseum was special due to the front desk attendant Chay. As soon as we walked in she greeted us with a big smile and provided a welcoming atmosphere. She also went above and beyond to help us book another hotel reservation. We gave 5 stars because of Chay! Thank you Chay for making our visit exceptional!!!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear MMT1977, thank you for your kind words. Chay appreciates your praise and sends you warm regards. Best wishes

"Hidden Jewel"

4
09/07/2017

I like quite, laid back locations. This hotel is small 5 floors. The staff is very professional and genuinely kind. Great breakfast. They do not rush people to finish eating. The area is very nice and safe. free parking. Every type of restaurant surrounds the area and the mall has every store that you can name and then some. I will definitely be back for a shopping trip soon.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear 626dorisk, we appreciate your kind words! Gracious guests such as you make us want to work even harder and deliver an even better experience. Please do come back and see us again soon. Best regards

"will give this hotel another try"

2
07/07/2017

This was my wife and myself`s second stay at this hotel, last Christmas we gave the hotel a very good review. The in room refrigerator was not working, when we explained this to the clerk we were told that there was no one on site that could replace it. The next morning we explained the problem to the another clerk and was told it would be replaced ASAP.Came back later that evening with a few snacks and drinks only to find that the refrigerator was replaced with another non working refrigerator and non working freezer .. now i had nothing working (at least the freezer was working on the first fridg.).. also the community ice maker was making very slow, wet ice in the afternoon ( i thought it may have needed to make more ice), however went down at 6:30 am to get ice SAME very SLOW, WET ice... No working Fridge, No working Freezer, Un-usable ice maker. To make matters worst, i could not even take coffee with me for my trip home, coffee cup lids did not fit, clerk told me that the small lids was all they had.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Antonio. We appreciate your time, and thank you for the feedback. Please do stay with us again.

"Weekend Getaway"

4
06/07/2017

Overall I was satisfied, but was disappointed by housekeeping staff who came around every morning knocking on doors to do a room check, disrupting my sleep. I would suggest cleaning unoccupied rooms before waking guest up early in the morning

"Ms. Valerie was great"

3
29/06/2017

I'm use to staying at the Hilton and/or Marriot. My sister and I wanted to be within walking distance of the Hampton Coliseum For a BW it's not that bad however I used my Best Western points to stay at this site for FREE during the ever so busy weekend of the Hampton Jazz Festival, this past weekend. Although we showed up at noon Ms. Valerie got us into a room before the normal check in time. We were slated to attend a concert at the Coliseum at 2pm thus we need to unload our luggage and change into our clothes. Once we got to our room we noticed a tissue on the night stand. As I made may way downstairs to get my bleach wipes; Ms. Valerie saw me and asked was everything was okay. I informed her that there was a tissue on the night stand however everything else seems okay. She immediately left the check in counter and accompanied back to my room. She apologized and then called the cleaning crew back down to our room for another walk through.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Tameshaw2017, thank you for your review. Valerie sends best wishes and appreciates your kind words. Please do stay with us again soon. Best wishes.

"Roaches!!!"

1
28/06/2017

Had reservations for two rooms for the Hampton Jazz Festival. The staff was nice and we were given joined rooms. When we first arrived there were dead, frozen baby roaches in the freezer in one of the rooms. They staff came to clean it after we called. The room safe in both rooms did not work; no big deal to us. It was very hot outside and one room had the A/C shut off and was roasting hot. We just opened the joined door and turned the A/C on cause the other room was nice & cool. That night after the first concert and 1 am we returned to our rooms and were hanging out. My room was cold so I turned the A/C down a bit. After about 10-15mins, my friend said there's a big roach crawling on the refrigerator cabinet. This was in our second room which was my room; my family members had the other room. I killed that roach then about 5 mins after that two small roaches started crawling around my friend's drink sitting on the night stand. Immediately called the front desk told we were leaving because they had roaches. At around 2 am in the morning, we packed up both rooms and had to move to another hotel. We did get a full refund after telling the front clerk to call a manger while I was shaking my belongings out in the lobby, so I wouldn't take roaches with me. Don't stay there!!!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thanks for taking the time to review our property Katrina. We are sad that you didn't like your stay. Hopefully you will give us another chance to change your opinion about us. Thank you again for your time.

"Poor service, noisy stay"

1
25/06/2017

I stayed one night in the hotel and had a horrible experience...the neighboring hotel was conducting a loud block party until 2am that's noise/music drifted to our hotel not allowing us to sleep/rest for productivity in our business the next day. When speaking with the concierge we were told there was little they could do because the neighboring hotel had filed for permits for a block party until the early morning. The front desk staff was unaware of these details and failed to research the situation properly so we were forced to bear the loud music until past midnight. They also failed to contact the police accordingly or inform us once they learned of the 2am party stop time so that we could make a decision regarding booking at another hotel or to stay.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear 275sadhanaj, Thank you for taking the time to review our property. We are truly sad that you were disturbed by our neighboring hotel's music during the 50th annual Jazz festival here at Hampton. That's the very reason we did not indulge in any such event.. however we are sorry that the area's festivities were bothersome to you. We promise you peace and quiet should you choose to visit us one more time. Please do consider visiting us again. Best regards

"A fantastic weekend"

5
15/06/2017

I really enjoyed my stay here this past weekend. The hotel was clean with a modern lobby. The location was safe and filled with restaurants. And it was very close to the convention center. Just need to stay here another time to try the pool!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear D0c314, thank you for the kind words.. it makes us want to work even harder to provide a greater experience to our gracious guests. Hope to see you again soon!

"Comfort and friendly staff"

4
12/06/2017

I was visiting for a conference. When I booked my reservation online I thought I was booking with this hotel near the convention I was attending. When I arrived I found out the hotel which I booked online was a DANGEROUS RAT-TRAP in Norfork, VA going under the name of "BEST WESTERN" . The young lady at the front desk of that location understood my extreme dissatisfaction and help me get a room at the "REAL BEST WESTERN in Hampton, VA which was my initial choice. "Best Western Hampton Coliseum Inn, Hampton, VA was absolutely lovely and very accommodating in putting me up for the 3 nights I needed. They went out of their way to assist me. The young ladies at the front desk were great. The room was very clean, breakfast was nice, though choice slim. Area is very safe, and outside amenities close by. I would recommend this hotel to all. Next year when I come to the conference at Hampton University I plan to book with "Best Western, Hampton, VA. I hope that other place in Norfolk will cease to use Best Western name; it's a DIVE and very unsafe. Be careful of the hotels you book online.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear K9904DOelizabethb, Thank you for taking the time to review our property. We really appreciate your kind words. Its gracious guests such as you who make us want to work even harder to please our valued guests and serve them better. Thank you again.. and we do hope to see you very soon! Best regards

"WANT A LAUGH? READ MY REVIEW LOL"

1
12/06/2017

I was displeased with the quality of the hotel, & management. room 509 would not lock from the inside. I was told that I need to pull the door up to lock. even the manager on duty had problems. the carpet, chairs, were stain. There was no power from 6:00am till the time we checked out. I have medical issues and was short of breath, had to call 911 three times. I was able to open the window, I had to breathe, otherwise major health problems. no screen at the window, and we had a 4 year old child, this is very dangerous. No food to eat, or was cold, no service. I use a roller walker so I had to go down the five flights of steps, not able to carry bags. at least the manager did take bags down. floor dirty not swept under bed, white top was under bed, cigarette burn in spread along with nasty stains. I asked for refund, NO! I was told. Pool was small. yet power was on at other hotels, Embassy, Days Inn. I called these hotels - they used backed up generator. I asked why they do not have a generator, and the manager walks away, then was told they just brought the property, that is not an excuse. but they will look into it. I called Best Western to complain yet the cust. rep kept trying to get me to call them, and they were not picking up any phones. I am still upset and want my money back and should get credit to stay at any BW for free. I told cust. Rep I wanted someone over him, to use the name of BW and not stand up to your name is bad business. No private area to eat you are on displayed, in the lobby to eat bar stool chairs to high at the table not handicapped friendly. ice machine barely work, it took 5 mins to fill up one ice bucket. Will I stay here again HELL NO!!!!. I know quality service, and this time Best Western FAILED!!! OH, ALMOST FORGOT DIRTY SHOWER CURTAIN I WANT A REFUND AND POINTS TO STAY FREE AT ANY BW. HE WROTE ON HIS BUSINESS CARD THAT HE WOULD, BUT HE HAS NOT DONE SO YET. HUM???? LIAR

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear 4donnat, Thank you for taking the time to review our property. We are sad you didnot enjoy your stay and promise that we will work harder to suit your standards. Thank you again for your time. Best regards

"Vacation"

4
08/06/2017

The hotel served our purpose.qwertyuioplkjhgfdsazxcvbnmqwertyuioplkjhgfdsazxcvbnmnbvcxzasdfghjklpoiuytrewqasdfghjklmnbvcxzaqwsxedqazwsxedcrfvtgbyhnujmikolplmnkoijbhuygvcftrdxzsewaqqwertyuioplkjhgfdsazxcvbnmlkjhgfdsaqwertyuiopmnbvcxz

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you 649karlz.. we hope to see you again soon!

"Traveler Beware"

1
30/05/2017

I will make this shirt and to the point! If you attempt to check into this facility and you do not see KATHLEEN.... turn around and find some where else to stay or you will be in for the worst hotel experience of your life!

"DO NOT STAY HERE!"

1
28/05/2017

FIRST LET ME SAY THAT THE STAFF IS GREAT!! At least one person on the staff! IF NOT FOR THE GREAT YOUNG LADY AT THE FRONT DESK KATHLEEN!!! This Memorial Day weekend would have been a total disaster! Just because THE MANAGEMENT SPRAY PAINTS BLACK MOLD GROWING IN THE BATHROOM DOES NOT MEAN IT TAJEN CARE OF ! My room was not cleaned for TWO DAYS! That's right TWO DAYS! Each Evening we returned the beds were not made, no clean linen, had to go to the front desk and ask KATHLEEN for towels. If you get to the front desk and do not see Kathleen turn around and leave! This is not the place you want to stay!

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Mr Randy Escobar, We at the Best Western are sad that you didnot have a good time while staying with us. Firstly, Kathleen really appreciates your kind words and sends her best regards. The housekeepers send good wishes as well and apologize they could not make your beds due to all the personal belongings left on the beds. But they did try to service the room to their best and leave the bathroom stocked with towels for you and the extra guests that were in your room. We do have extra towels stocked up at the Front Desk at all times and Im glad you were helped there. Just so you know, the automatic door that your team knocked out has been fixed. We do try our best to make our guest's stay a pleasant one and apologize again that the facility was not up to your standards. I assure you that we will try harder to please gracious guests such as you! Thank you for taking the time to review our property. best regards

"Sufficient for a night's sleep"

3
11/05/2017

Staff was excellent, but the rooms were kind of gross. They need a lot of repairs, and there was a big old spider web right above the pillows. The location was, however, very good. Close to the mall and the interstate.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear H2031XNisan, Thank you for taking the time to review our property. We appreciate your time. Please visit us again and give us another chance to serve you better. Thank you! Best SR Syed

"Average Hotel"

3
08/05/2017

This hotel was average but worked well for a one night stay. It was fairly clean but there was evidence of water damage in the room. Slight wear an tear in the room. Remote was inoperable. Vending machines not stocked.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Anita, Thank you for taking the time to review our property. We appreciate your comments. Please do visit us again and give us another chance to serve you better. Best regards SR Syed

"Simple and Good and Inexpensive"

5
21/04/2017

Great Stay at the Best Western Hampton Coliseum. The accommodations were good, clean and functional. Internet was fast, breakfast standard but fresh. Check in and checkout procedures were speedy and accurate.

Pierre L, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you for staying with us. Comments like yours encourage us to continue to provide good service to our guests and even improve. I hope you can stay with us again. Pierre Lescouflair, Operations Manager

"glo42"

4
20/04/2017

I've stayed at several locations, NJ, VA, and every stay has been professional, friendly, clean. The staff at all were great! Try Best Western Plus Governor's Inn, at 9896 Midlothian Tpke, Richmond, Va. It's a wonderful, place to stay also.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear glo42, we appreciate the time you took to post a review for our property. Thank you for your encouraging words and your loyalty to our brand. Come back and see us again soon!

"Changed rooms smelled pot"

4
17/04/2017

Our first room had a broken security lock. Hotel staff kindly switched us to a different room. Second floor hallway greeted us with the smell of pot coming from a room across from ours. But it didn't pose a problem for us. Once in the room all was fine. The hotel lobby was very nice and breakfast was pleasant.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Dear Sac Travelers, Thank you for the time you took to review our property. We are happy that you liked most of your stay. I will personally look into the unhappy experience you had outside your room and assure you it will be taken care of. We are a 100% smoke free property and take pride in the cleanliness of our halls. But we will make sure our guests do not smoke any where in the property to keep it smoke free. I thank you again for your time and hope to see you again very soon! Best

"Good Stay"

4
14/04/2017

We had two rooms and stayed just one night. It was a nice place to stay. The hotel was very clean. The price was good. We had a problem checking in due to Bookings.com, but the woman at the front desk figured it out and got us checked in quickly. The free breakfast left a lot to be desired. You can make your own waffles, so that was okay, but the other hot food needs to be removed. I would stay here again if it was just for one night.

SRSyed, General Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you for taking the time to review our property Ms Gina, we really appreciate feedback from valued guests such as you. We have noted down your opinion about our hot breakfast buffet. While most of our guests find the selections enjoyable and plentiful, there's always room for improvement to please our guests and I will personally make sure everything on our breakfast spread is pleasing to our guests. We are happy that you found the hotel stay satisfactory and hope that you will visit us again soon and give us another chance to serve you even better. Best, SR Syed

"Good place to stay but nothing special"

4
05/04/2017

This is a smallish hotel, 5 floors of rooms but not many per floor. There is a small outdoor pool but it wasn't open yet in early April when I stayed there while attending a conference at the nearby Hampton Convention Center. The room was clean and it was nice that the window could be opened for fresh air. Good flat-screen TV that worked well, clock, comfortable bed, desk with adjustable chair and another sitting chair and ottoman. Lighting was good too. In the toilet a hair dryer was provided. An ironing board and iron were provided in the closet. A safe was provided in the room also, and a microwave. I didn't need to use the AC or heat but it was a separate unit rather than a wall thermostat. Gripes: the tub/shower faucet had a drip that wouldn't stop. The towels were clean, but small and rough. The hotel provided shampoo only and the soap bars were small. There was a hot breakfast with powdered eggs (but real hard boiled ones) and sausage patties, and the usual do-it-yourself waffle maker.

SRSyed, Manager at Best Western Hampton Coliseum Inn, responded to this review
Thank you very much for taking the time to post a review for our property. We at Best Western are always thrilled to have gracious guests as you and always rely on genuine reviews such as yours to improve our services. Thank you again and I hope you will give us the pleasure of serving you again.

"Family trip"

2
02/04/2017

It was fine. But not worth the money. It was a good location but creepy on the outside. I didn't feel very safe. But inside was clean but the building felt old. Just disappointed in the price for what it was.

"Average Hotel"

3
28/03/2017

My stay was alright. Bed was good. Average hotel not worth the money I paid for one nights stay. Upgrade rooms to latest shower heads. If room is damaged by previous renter then fix the problem and then rent room.

"Needs updating and a good cleaning"

2
27/03/2017

Check your mattress for urine stains and bed bug feces. It looks like they haven't vacuumed along the wall edges in a while, and the carpet feels and looks dirty. The AC unit smelled sour and musty. Most (not all) of the staff is unfriendly and in no hurry to help with anything. I did receive prompt night service when I requested extra blankets.

"Overnight Stay for Beach Trip"

4
26/03/2017

Stayed here for one night on the way back from the beach. Bed was comfortable. Room appeared updated and had ample outlets for technology. Wi-Fi worked fine in my room. The only concerns were that the carpet seems dated and that the breakfast was cold. They did not offer much for breakfast, so I would recommend going out to eat if you want more. Property is next to a large amount of restaurants and shops. Beware that it is near the interstate, so you can hear cars during the day. I might stay again, but I would also consider other properties in the Hampton Roads area.

"Tidewater Virginia"

5
28/11/2016

I have been traveling to Tidewater for more than 20 years, and finding a safe, clean, quiet, Adult friendly, comfortable and Value for dollars has become a daunting task. I have recently stayed at the Holiday inn, Hilton , and Marriott on the street leading to the Convention Center and finally got a good rate at this Best Western so this is my third visit to this hotel. The only problem I had was an inconsiderate guest next door talking loud at 11:30 PM. I called the front desk and moments later I heard their phone ring and it then got quiet for the rest of the night. The layout of breakfast was certainly adequate and a good variety of food. Parking for Handicapped ( I require) really needs a couple more spaces, as it was filled both evenings when I came back from business. I did notice the lot was well lighted, no foot traffic from "street people" observed at this location, probably due to the hotel location and Police presence highly visible in the area.

"Fire Alarm, No Juice at 6:30 am"

1
28/11/2016

The fire alarm went off in our room around 2:50 am. My wife hit the reset button and our daughter tried calling the front desk, no answer. Our room was just around the corner of the front desk. It went off a second time not even 10 minutes later, once again reset it and tried to call the front desk still no answer. My wife went out in the hall and saw a couple of Police Officers and they said they were trying to find someone as there was no one behind the desk. The third time it went off I got dressed and went out to see what was going on, the police still couldn't find anyone in charge. The alarm kept going off every now and then, but it wasn't tripping a signal to the Fire Department, the Police finally called them. Talking to the Police I asked if the alarms I each room were linked because we were on the 1st floor, but if there was a fire what would alert the people on the 5th floor. he said all the rooms in a building like this usually are linked. By now a third officer had arrived and was calling around on the phone to get a manager. After about an hour they found the night person, she was sleeping in the room across the hall from us. The Police had called the Fire Department to check out what was going on. They went in our room to see what was going on and what my wife did to silence the alarm. They had the night lady replace the batteries but it still would go off. They had found an extra alarm and wanted her to replace the whole alarm but it was hard wired into the system and she couldn't figure out how to do it. The Fire Department left and finally one of the other managers showed up. The Police talked to him and left. Meanwhile the alarm in our room was still chirping. My wife went out and asked if they could move us to another room. The manager who showed up said yes, they gave us a room on the second floor, so at 5:30am we're packing all our stuff up and moving up one floor. This was the first thing they should have done. I'm one who once they're up they can't go back to sleep but the rest of the family did. Later that day I asked the manager who checked us in if we could get something off the bill for the inconvenience he asked what I wanted, I said what did he think was fair. He said 20%. I said ok. But that was the only chance I was giving him to see what our business meant to him. I thought 50% at the least. Our son is in the Navy and doesn't think he will get any time to come home for Christmas, so we all ready have another trip planned for then, plus at least 3 next year. This was the third time we've stayed here,we wont be staying here again. Now on the day we checked out, it was just after 6am. Breakfast is 6-9am. there was only one other person eat then. I went to get some orange juice, it was empty. I then was going to get some apple juice, it too was empty. I told the desk person, he said they just ran out, they never did get more while we ate.

"This place is a disgrace."

1
15/10/2016

Upon arriving for Hampton Homecomimg there isn't any parking. A LARGE FLATBED IS PARKED ACROSS 4 SPOTS. Gunnar is not pleasant , called to say we would be coming in late, nautilus told your room is already paid for. Asked for assistance regarding parking given an answer of there is a lot behind the building, but don't quote me. The elevator smells bad. The hallways smell bad. A leftover oreo cookie on the chair at the table. A stain on the cover at the bottom of the bed. The room walls are paper thin. I can hear my neighbors movie loud and clear. And a room full of loud screaming boys is on the distance not even sure where it's coming from. I can't wait to change hotels in a few hours. I'm cringing as I try to get some sleep, everything is booked solid.

"What it lacks in charm it makes up for in service"

4
29/09/2016

My husband, infant and I ended up here last minute this past weekend. I checked in while he was at a biz meeting, and I was a bit put off at first: the room smelled so musty, I thought the carpets had been cleaned and that it was mold. I think I was exhausted and the guys next door were blasting music, I was a bit out of sorts. That said, the carpets WERE clean, as was the bed, which I inspected (I always do, it's an anxiety thing). When I called to inquire about the smell, the front desk guy came up to the room and offered me a key to a different room, which I turned down (the baby was already making herself comfortable) and inspected the room himself. He didn't act like I was crazy when I was like "Does it smell musty?!" and, as the weekend went on, I realized the room had probably been closed off for a while. Once the guys next door turned down the music, I felt better about the place overall. The aforementioned front desk concierge, RaVon, was incredibly nice. At check in, afterwards, and during the Smelling Incident. He was friendly and always asking what we needed, as were the other concierges, but I didn't get to know any of them as well. Our housekeeper, Tamara, was incredible-- she worked around our schedule (infants!) and gave us extra necessities to make our stay with a baby easier. She was efficient and fast and really an interesting person. She offered us all sorts of suggestions for local activities to keep the baby busy, and they proved to be incredibly helpful. Overall, it's your standard hotel. The room wasn't huge, the bathroom was tiny, but it was clean and in my experience it was made better by the people who work there.

"Good Price, Poor Housekeeping"

2
26/09/2016

You can tell that the hotel was once nice, but it has not been kept up properly. The housekeeping staff was sorry. One day no cleaning, the next day only bed lines changed no bathroom cleaning, no towels, no vacuuming.

"A Great Value"

4
14/09/2016

Of course I spent the majority of my time outside the hotel. But the time I spent in the room and at breakfast was crucial to my stay. The only thing I can add to what I have indicated above, is that the coffee was first rate.

Alkesh P, Owner at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for acknowledging our efforts. As I told someone else, guests like you are our lifeline. Again, thank you.

"My stay"

5
13/09/2016

I enjoyed my stay as always. I just wish I stayed longer. The service was excellent and the staff was very helpful. I will be staying again real soon. They have complimentary continental breakfast which was good. The hallways are always clean. It is so quiet. I would recommend this hotel to everyone I know.

Alkesh P, Owner at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you very much for allowing us to be of service to you. Comments like yours keep us motivated to strive to do even more for our guests because without you, we would not exist. Thank you again.

"My First Visit to Hampton, VA"

5
03/09/2016

This was my first visit of many to Hampton, VA. I loved the city and the atmosphere. The location of the Best Western Hampton Coliseum Inn was perfect along with the comfort. There are a lot of activities close together. Fishing was our main purpose of going to Hampton. But after being there we plan to engage in the many offers of entertainments: Such as the movies, shows, shopping, and choices of eateries. Can't wait to go back.

"BE SURE TO LOOK!!!"

3
29/08/2016

Need to pay more attention to safety issuse had a fall in the bathtub becase there was not mat or strips . The room was not cleaned very good I had to have the person from the front desk come and clean . . STAINED TOWELS, HAIR ON TOILET, LIP MARKS ON WINDOW, BUGS ON AIR COND, THINGS ON THE FLOOR. IF YOU BOOK A ROOM HERE MAKE SURE YOU CHECK THE ROOM !!!

"Good Value"

3
21/08/2016

We needed a place to stay for a couple of nights and this fit the bill. It was comfortable and convenient, and we couldn't beat the price. It is close to a lot of fast food and mid-line restaurants with the new town center development nearby. We would stay here again.

"Pros &Cons"

2
20/08/2016

This hotel was a good price through Expedia with hot and cold reviews, so I decided to take a chance.after driving for 12 hours it was a pleasant view. The first entrance door was broken so don't carry too much at once. Upon walking in ,I was pleasantly surprised to the clean and modern decor.the check in process was ok,but not very business like. I was pleased upon entering and the air was already on .the room seemed clean but as I pulled back my covers to my bed I was horrified to find out my sheets were not changed! Stains were every where. I quickly called down and asked for clean sheets. The attendant brought more to me and I had to change my own sheets. Breakfast is offered but it lack luster. 1 waffle maker, I'm guessing powdered eggs,sausage, stale cereal, donut holes,yogurt, toast. There was 1 long table to sit, some guest said they would go to another hotel to eat. The halls were hot.ice machines on 1st and 3rd floors. Although ,I didn't swim,there was a small pool that appeared to be clean and refreshing. Checkout was easy but again the desk was far from professional complain about customers on the phone and I was charged more than I booked for through Expedia. They told me I would have to take it up with them. Overall, I would stay there again if I had to,but it would not be my first choice. I would have expected more from them expecially since they dropped the ball on the very 1st day.

"Excellent stay"

5
13/08/2016

My crew and I travel a lot and your Hotel along with the staff met all of our needs, We stay in a bunch of Hotel's through out the week all over the state of Virginia and my crew was completely satisfied with the rooms and the Breakfast so in closing , Thank you and we look forward to staying at your Hotel in the future.

"Hotel Used As Overflow For My Family Reunion"

4
09/08/2016

My family had booked several rooms at the nearby Embassy Suites. I thought it best to book a couple of rooms at the Best Western because the property was across the street. The personnel at check-in/check-out were very professional and pleasant. They were able to process the requests of many young athletic guests patiently, professionally and allowed the wait time for me and my guests to be minimal (I appreciated this greatly). Service throughout my the time at this property was enjoyable and no problems were encountered.

"Not my norm...."

3
05/08/2016

We chose this property solely based on location & price, due to a family reunion nearby. OK overall, but don't expect more than a mere motel experience. The check-in was weird, to say the least. Very little professionalism. Arndrel has no idea what he's doing. He and the other front desk agent were either talking over each other or both saying the same thing to us. Parking is VERY limited if house is full and my *future Mom* is handicap, so it was very disturbing to notice that the ONLY car parked in 1 of the designated spaces w/o a placard, (wait for it)....was the managers Mercedes!! After I complained to the front desk, he came out & moved it. Be sure to pull your door close, 2 of our 3 rooms didn't seem to close by itself all the way-which is a major security issue. The property has a pool and offers breakfast, but I wasn't interested in either because I kept staring at the Embassy Suites through the elevator windows wishing I was there-sigh!

"Nice clean & comfortable"

3
04/08/2016

We booked at Best Western because the Embassy Suites was full. The price was reasonable and the room was comfortable and clean. Check in was easy and the Thursday evening staff was very friendly. The pool, business center and fitness rooms are a bit small but overall nice. I would recommend this Hotel to travelers who want a good nights sleep for a good price.

"Perfect Price, comfortable, great breakfast. Staff are incredible."

5
04/08/2016

First of all Before I went I read all reviews. Questions who is so picky they look at the pipes? Really that is more than a little over board. I was greeted quickly got by room right away when I arrived. I was in a hurry so that was important to me. Second staff was great. Customer Service meant more to me than the luxury of the room. The Room was great no problems. People so let me say if you have problem take it to desk immediately. Don't write hate notes after the fact. Some times things are moving fast and things get over looked. I would trust that the people here would do anything to correct your issue so your happy. So ask...

"Comfortable Night Stay"

5
29/07/2016

I had a comfortable, quiet night with low noise level coming from working conditioner. That is different from that hotels whose prices are slightly cheaper. Bath and carpeting in the room were clean too. The only thing is bed sheets were worn moderately but hopefully clean.

"good"

3
29/07/2016

all the staff was so friendly and our room was very clean when we came the only problem we had was that our fridge didn't work, but their was an ice machine so that helped a lot. I do wish that the pool was open 24 hours, but i understand they cant have someone watching the pool all the time

"Horrible Stay"

1
26/07/2016

Let me start my saying that my mistake was not trusting my gut when I had problems making the reservation. I had to call 3 times because they did not make my reservations properly. I asked for three rooms and they only booked 2 they sent me around the world to add a third room at the proper rate. Unfortunately, when I arrived they still didn't even have the dates correctly. This was just the beginning of a horrible stay. We get to the room, one room was musty like it hadn't been cleaned and they sprayed air freshener over it. Even worse, they had to come and remake beds that they made with dirty sheets that had stains on them in both double beds. That's still not the worse of it, the room had cockroaches. We asked for the room to be cleaned if they couldn't move us. I had kids and needed the same accommodations that I had if they were going to move us. I also forgot to mention that the ceiling was starting to buckle. Unfortunately, they couldn't accomodate either request which resulted in us leaving in the middle of the night and staying at the Holiday Inn. It's a much better hotel, much friendlier staff. I called and the Holiday Inn took really good care of me. Best Western needs rebranding and training in customer service. From the reservation line to the onsite check in they really need training on how to deal with customer issues. I was willing to work through the challenges we experienced but when you start over talking the customer, blaming the customer, and not doing everything in your power to actually fix the issue there is a much bigger problem than the issues with the facility (which were already grotesque)

"Great value - period!"

5
09/07/2016

Not the newest hotel, but very clean and the staff was outstanding from front desk to housekeeping. A great value from top to bottom no doubt about it. Has are most enthusiastic recommendation possible.

"Requires Urgent Refurbishment"

1
08/07/2016

Like another contributor, this was the only hotel available during the Jazz Festival Weekend, there was however a reason for availability! First the positives, could not fault the staff who had a positive approach and were friendly and helpful. Windows in our room were not double glazed and therefore noise from the hotel next door penetrated, as this was the Jazz Festival weekend this went on till 4am. Am unsure why the manager could not have organised an invite for us to the party, so this wouldn't have mattered! The curtains had holes in, beds were old and dated. The loo was broken, came off the wall when seated, sink taps leaked, water went all over the place when used. The floors in bedroom and bathroom were dirty, but when I saw the vaccum cleaner and cleaning materials the cleaner had been given to do her job with, I wasn't surprised. Management need to invest in supplying effective cleaning equipment to support the cleaners work. All in all, underinvestment here, refurbishment urgently required. For over 150 USD a night, this hotel really was appalling. I travelled here from the UK for the jazz festival and this is a sad representation of a US hotel.

"Clean room; great staff; some repairs needed"

4
07/07/2016

We've had good luck with Best Western properties before and this one was available at an affordable price and it was in a "central" location to all the things we wanted to visit in that part of VA. The room was very clean. The bathroom was tight but we managed. There were some minor repairs needed in our bathroom but nothing that kept us from using it---faucet drip, sink stopper broken, exhaust fan very loose in ceiling. We were gone all day, every day, so this met our needs for a clean place to sleep and bathe. The continental breakfast had a lot of choices: bacon and/or sausage all 4 days we were there, waffle set-up, pastries, juices, etc. etc. The breakfast area was not in the most convenient location as the hotel entrance/exit through the lobby to/from elevators was a narrow path between the food on one side and the table on the other. Overall, our impression of the hotel was favorable and would stay there again if in the area. Very friendly, helpful front desk staff. Always felt safe in the parking lot and hotel.

"Not clean, noisy location - not recommended"

2
01/07/2016

Selected this hotel because most of the others were fully booked for an event at the Coliseum. The location is very close to the Coliseum an easy 5/10 minute walk if you are attending an event. The room was not clean, carpets were dirty, bathroom had not been cleaned. We cleaned the window so we were able to see out of it. The drapes had holes in them letting in light. The hotel next door had loud music playing until 4am keeping us awake, it was amazing that no one complained. I have stayed in other hotels in this area, this was chosen because there was nothing else available. I would strongly recommend selecting a different hotel. It is a very tired hotel with little money being spent on the upkeep. One member of staff on reception was very helpful, that was the only positive. The hotel has an outdoor pool (although I never saw anyone using it), free breakfast, free wi-fi and free parking available. Rooms had refrigerator and microwave, I liked the fact it had a table and chairs rather than a desk.

"Dirty Sheets"

1
28/06/2016

The room was uninhabitable and I was charged for a night, despite the fact that there were no other rooms available. Dirty bedding, floor had large chunks of dust and hair, wet towels, molded shower curtain, leaking shower head, cup stains and crumbs on the table, and detached floor border.

"Great Stay"

5
26/06/2016

The Hotel is small but is very clean and the staff was very friendly. Breakfast was good compared to other Hotels I've visited. It is an older hotel but has been remodeled and the stay was wonderful and peaceful. The pool is very clean and the staff at this hotel is wonderful

"Great price and Staff"

5
25/06/2016

My overall experience was great here from the employees to the room. This was one of the best hotels for the price! Great breafast offered. The king room was an excellent size and exceptionally clean. I will definitely stay here next time my family and I are inthe area.

"Could Be Better"

3
23/06/2016

We stayed at this Best Western last summer while in the Hampton area and found it to be very clean with good service. However, we were disappointed in this stay. The breakfast was very poor on Sunday morning and items were only restocked once guests complained. The room towels were stained and the chair and footstool in the room were also ragged and stained. Not sure if there has been a management change or what, but definitely not as good as last year.

"Great customer service"

5
13/06/2016

I booked 10 rooms for a bowling tournament in April. I got great compliments for booking this hotel -- each guest was greeted by her name every time the front desk saw her; the front desk would ask how they could make her more comfortable; ready and able to give directions -- in other words my group was treated like they were the only guests in the hotel and were provided 5-star service.

"Decent short stay"

3
10/06/2016

Hotel was quiet and well managed but the upkeep can still be better in the rooms. Maids seem to want to know problems rather than telling the desk. Maid forgot to empty trash in room and vacuum floor.

"pleasant staff"

4
07/06/2016

They offered clean rooms,rates affordable, close to everything like restaurants department stores, you can walk if you wanted too. Breakfast included, parking free and they have a pool and gym optional for use.

"do not stay here, beware"

1
02/06/2016

I was given a room on the first floor upon check in. The room was dirty, cob webs were all on the walls, the toliet was running. I immediately went to the front desk to request another room. The second room wasn't any better, the room was dirty, the TV did not work, the shower head was broken. I Booked this hotel for 3 nights.Due to my long flight, I decided to wait until the AM, to voice another complaint about this room. In the AM I went into the bathroom and I saw a roach crawling on the bathroom door. I immediately packed my things, headed to the front desk, told the person my complaints and requested to check out early. I wasn't charged for the one night. However, I will never stay at this hotel again. The rooms are filthy and the hotel has a pest problem. I booked my remaining stay at the Holiday Inn Express and I wasn't disappointed. Don't waste your time or money at this hotel.

"Family Occasion"

5
31/05/2016

Excellent customer service!! The front desk clerks Pierre and Ravon were so helpful and very nice. My 3 kids and I stayed for just 1 night but it was so nice we will definitely be visiting again. The rooms and the lobby were very clean. The pool was nice and quiet. I would recommend this hotel if you are in the area and need a nice and clean place to stay.

"Cigarette odor "

4
22/05/2016

This hotel was a good price and the bed was comfortable. However we booked a non smoking room, and there was a distinctive smoke odor in the room and cigarette burn holes in the window drapery. Didn't bother to complain b/c we were only staying one night. Not sure I'd stay here again .

"Convenient location, friendly staff"

4
17/05/2016

This hotel is practically next door to the coliseum and convention center, so the location was perfect. The free breakfast was pretty basic, but it included most of the traditional breakfast items (bagels, waffles, cereal, sausage, eggs, toast, juice, coffee, etc). The room itself showed its wear in subtle ways. A leaky faucet, a touchy thermostat, but it was still comfortable and spacious. The staff was exceptional. They were each very friendly and helpful. I would not hesitate to stay here again!

"GREAT staff!"

5
16/05/2016

We could not have asked for a friendlier, more courteous and professional staff. The outside pool was closed and the room was pretty normal but the staff was unbeatable. I would highly recommend this property.

"good place to stay for the price"

5
16/05/2016

My son I stayed at this hotel for two nights.The location was excellent for his event at the Boo Williams sports complex and other venues as well.The employees are pleasant and very friendly and the breakfast is good.My only complaint is minor the handle on the toilet was loose but functional.Over all great place to stay for the value.

"GREAT ROOM GREAT STAFF GREAT PRICE"

5
03/05/2016

I stayed here with my boyfriend Thursday - Saturday at the end of April (21 - 23) to attend an airshow at Langley Air force Base about 8 minutes away (driving). I want to say how convenient this spot is. You are of walking distance and short driving distance to many good places: Hooters, Burger King, Golden Corrale, NASA museum, AMC movie theatres, choose your poison! The room was clean, adequately ventilated and everything was working the way it was supposed to. I had no problem with the water -- it was nice and hot. The AC worked properly and quickly. You get free wifi! There was no noise from nextdoor neighbors or outside. I had the best sleep during my stay. No problems with comfort at all. I was so sad to leave this place. It is a small hotel but the staff remember your faces. I wish I had names to mention in this review but I have not had a problem with the staff. There is free daily breakfast starting from 7 to 9. It isn't gourmet, but the food is breakfast food! What do you expect! From cereals, eggs, sausage, fruit, yogurt, bagels, munchkins, danishes, and more. Overall, if I plan the next trip in Virginia, I am definitely staying here again. For what I paid, I had lower expectations but this beautiful establishment really caught me by surprise. Thank you for having us and making us feel welcomed.

Alkesh P, Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
We are pleased you were satisfied with us. Please stay with us again when you return to this area.

"BW Hampton Va"

4
03/05/2016

Overall this is a very good hotel. Centrally located to many eateries and shopping. The hotel itself can use an upgrade to the breakfast are. Other then that it is a very good hotel. The staff were very professional and friendly.

Alkesh P, Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for letting us know where we need some improvement. We will do our best to make some changes in the breakfast area. Again, thank you.

"Relaxation"

5
29/04/2016

I enjoyed my stay, always. I don't stay anywhere else because the staff is friendly. My room is very comfortable. I would recommend this hotel to anyone. The complimentary breakfast is really good. It really is a great place for out of town guests.

Alkesh P, Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your comments on our hotel. It is so encouraging to the staff that someone notices their efforts. We'll be glad to see you again, Shannon.

"Stay at Hampton"

5
18/04/2016

We here very happy with are stay! All of the staff were very polite. The rooms were clean and comfortable. Great beds, The hotel was close to our event, Less than 2 Miles. The Parking was great. not to noise. I will stay there we and if I have Business. Thanks

Alkesh P, Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you, Kenneth, for your positive view of our hotel. We are greatly encouraged to hear that our efforts have not been in vain. We hope to see you again soon, even if it during a vacation. There much to do around here. Again, thank you.

"Bowling Tournament"

5
12/04/2016

very nice staff and rooms were really clean. Close to everything we were there for. The beds were awesome! The breakfast was hot and fresh every morning! I will stay here again when its warmer so we can take full advatage of all the ammenities. (Esp the pool)

Alkesh P, General Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your review of our place. Comments like yours help us strive to present a clean and hospitable environment to our guests. We hope to see you in the summertime. Again, thank you for allowing us to serve you.

"Reviews were correct"

5
04/04/2016

Picked this hotel due to the closeness to the facility of the tournament I participated. Must say I made the correct choice. The reviews were excellent and after the stay can say were very correct in their evaluation of the acumination's and staff. Staff very friendly, accommodating in every way. Rooms were clean and homey feeling . I will use this facility on any return trips to the area as well as recommend to others.

Alkesh P, Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your excellent assessment of our hotel. I will share your words with the staff so that they can see that their efforts are not in vain. We'll be looking for you to return. Again, thanks.

"Excellent Hotel"

5
28/03/2016

We really enjoyed this Best Western, and rate it excellent in all categories. Whenever in the Hampton Roads area and needing a hotel, we pick this one. Very friendly staff and nice breakfast area. You won't be disappointed! Thanks, Phil

"Best Western Stay"

5
21/03/2016

I really enjoyed staying at the hotel. Everyone was nice and friendly. The room was very comfortable and I love that the hotel was so close to everywhere that I needed to go. I will be staying at this hotel again in the future.

Alkesh P, General Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Forgive me for not thanking you for staying with us much sooner. Your comments are just what we need to continue to strive to make your stay a comfortable one. See you again soon. Thanks again.

"Very pleasant surprise"

5
28/02/2016

The hotel was described as a "no frills hotel" by our conference people. I must admit it had plenty of frills! We had such a wonderful reception by their front desk staff. Upbeat and bubbly! The lobby was updated, the rooms were clean with nice furniture, bed linens, granite counters in bathroom etc. Beds were comfortable, halls were quiet, breakfast was hot and restocked constantly. The front desk help even lent his personal charger for our cell phone we forgot at home. The cleaning person was so cheerful and sweet! I've stayed at other Best Western's years ago and have found them hit or miss- but found this one a real hit!!!

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Dear Fuest Thank you Janet for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thanks

"Not Great"

2
18/02/2016

The tub diverted didn't work, so we were unable to take a bath: shower only. The shower head only worked on one setting. The pillows were very lumpy. We didn't sleep well. The the positive side, the place was clean and quiet. Trip Advisor needs to lower the character count.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks

"Very comfortable"

4
17/02/2016

Probably one of cleanest Best Western that I have stayed in. If have to go back to Hampton Virginia I would consider staying at this best western again. The room was clean and the beds were very comfortable. The staff was very courteous and prompt at check-in as well.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Thanks

"Last Minute"

5
16/02/2016

We came up for a poker run and had to book at the last minute. The hotel was a little more expensive than we had planned but well worth it. The lobby is beautiful. The breakfast was delicious. The bed was very clean with plenty of pillows.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Dear Guest, Thank you Jessica for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Thanks

"Family get together"

1
20/01/2016

Asked for adjoining rooms. Got none. Rooms were missing items like ice bucket coffee pots, Wash clothes ,towels. We were on the 4th floor. Children were to be in there rooms by 10:30. They were running up and down the hall past midnight. We did not sleep well. We could not check in until four. We get to the pool area and are swimming and they close the pool for cleaning for an half and hour and you have to leave the area. We will never stay at this hotel again. Mary McNeilly

"Spacious retreat"

5
18/01/2016

The space was probably the largest hotel room i have personally been in - maybe I don't get out much... but it was really great. Could have gotten my whole family in one room and everyone would have a place to sleep... for a great price.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Good morning Barry! Thank you for that wonderful review. We are happy to hear that your stay with us was a great one. As far as the size of the room... its a great thing to hear you had plenty of room. Any time you are in the Hampton area we hope we will be your choice of rest and comfort. We can't thank you enough for taking the time to write this review. Take care until next time.

"Good Experience"

4
12/01/2016

We enjoyed staying here as location is close to mall and also close to good restaurants. Staff at this hotel is very friendly and polite. The breakfast was also good. Rooms are clean. We will recommend this place.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you Deandre for this wonderful review. We are pleased that your stay with us was a pleasant one. Our hopes are that you stay with us any time you are in the Hampton area. We look forward to seeing you soon.

"Bass nectar Event"

4
02/01/2016

We had a very good time during bassnectar event at hampton coliseum , hotel staff was excellent. hotel was clean and tidy,breakfast was good over all our stay was very comfortable. We enjoyed. We will be back next year for the same event.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for this wonderful review Melissa. We are pleased to hear that your stay was a great one. We look forward to having you back!

"Recommend"

5
28/12/2015

Great staff. Nice hotel. All around pleasant stay. Convenient access to parking, shopping, eating and entertainment. Would stay again and recommend to anyone staying in the area. Price was surged for event at Coliseum, but still reasonable.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for taking the time to write this great review. We are pleased to hear that your stay with us was a pleasant one. If ever you are in the area we would be more than happy to accommodate you. Happy New Year to you and we hope to see you soon.

"the free breakfast was great, clean hotel"

3
15/12/2015

the hotel was clean but not very updated. the room we were in smelled like incense. that could be good or bad :) the free breakfast was good. free parking. located in a central area. the employees were very nice.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you Mr. Mark for taking out the time to write this review. We greatly appreciate your feedback on your stay. Breakfast has been one of our top priorities to improve. We would love to accommodate you in any future visits to the Hampton area.

"Short Trip"

5
12/12/2015

Great service and location at the price we paid for the night. The room had all amenities required. Even the breakfast was good. The staff was very very caring. Over all we enjoyed staying here.We will come back.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Mr. Larry thank you for taking out the time to write this wonderful review. We are pleased to hear that we could accommodate you while you were in the area. It's always our pleasure to help our guest to have a great experience. We can't wait to see you again!

"Very Good Stay at Best western"

4
05/12/2015

I had a very good sleep after driving my truck all the way from Ohio to Virginia. I had no problem parking my truck. This was very convenient as I did not had to worry about my truck parking. I would stay at this place only.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Mr. James we are pleased to here that your stay with us was a great one. We recently repaved our parking lot and have more space to conveniently have our guest park well. We look forward to seeing you any time you are in the area. Thank you for taking out the time to write this awesome review.

"Clean Hotel"

4
04/12/2015

I thought that this was a nice hotel with great staff! Everyone was so nice and helpful... always saying hello and good morning as I walked through the entryway. My room was comfortable and had everything that I needed - tv, cable, refrigerator, microwave, coffee machine, and a lot of pillows. I enjoyed my stay. It was a little old looking, but it still had everything that I needed, and it was always very clean. No problems in the three nights that I stayed there.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you Tracey for taking out the time to write this great review. We pride ourselves in being a friendly and clean hotel. We would hope that if you are ever in the area that you would stay with us. We love seeing our guest happy and comfortable.

"Best Western Hampton"

5
28/11/2015

We enjoyed staying here. all the staff member were very polite and helpful during our stay. We also enjoyed the restaurant recomended by the young staff member working evening shift.He was very knowledgeable about Hampton area. Again we really enjoyed staying at this place and we will stay here again.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you Ms. Linda for taking the time to write this lovely review. It's was our pleasure to hear your stay with us was a great experience. Mario is very knowledgeable about the popular places to dine in. Again thank you for allowing us the opportunity to accommodate you. We look forward to seeing you soon.

"Comfortable And Clean Hotel"

5
22/11/2015

We had a very comfortable stay, this location is very close to Hampton Convention Center which served our purpose. We enjoyed staying here,the staff was very helpful. We stayed at this hotel for two days and we enjoyed breakfast. We will stay at this place again.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Ms. Jannett thank you so much for taking out time to write this wonderful review. We pride ourselves in not only giving you great customer service but providing an experience. When in the area we would love to be your hotel of choice. Have a Happy Holiday and we hope to see you soon.

"Nekocon 2015"

3
22/11/2015

It was as close as we've ever been to the convention center. The hotel staff were great every single one of them. We didn't have any issues at all. The hotel was run down a little. The bed was not as nice as some of the places we've been but it was clean. It had a desk but the WiFi sucked. I had to use my mobile hot spot the entire weekend. I just could not get it to do what i needed if i could even stay connected to the hotel WiFi. When I travel I have not only business that I have to conduct but school work i have to do and it was the pits. On an up note the breakfast was superb for a continental and the walk to the convention center was short. The convention was as great as ever, we had a lot of fun.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Ms. Crystal thank you for taking the time to write this review. We love to hear feedback from our guest. I apologize that you were having an issue with the WiFi. I can assure you the problem with staying logged in or bad connection has been resolved. It's a pleasure to hear that our staff was "great" and the breakfast was "superb". Our hopes are that you would allow us to accommodate you whenever you are in the Hampton area.

"Pleasant Surprise"

4
20/11/2015

The rooms were clean and the environment was very pleasant. The staff was extremely pleasant. They seemed to take pride in their roles and were very accommodating to their customers. They were very diligent in keeping the buffet stocked ensuring everyone was satisfied.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for taking the time to write this wonderful review. We are pleased to know that your stay was a pleasant one. Great customer service are one of our main priorities. We would hope that if you are ever in the area that you would always make us your place to stay. Our hopes is to see you soon. Take care until then!

"great stay"

5
20/11/2015

the hotel was nice and clean. everyone on the staff was friendly, smile all the time and welcoming. great location to malls shopping and the coliseum. upon entering ther smell of fresh baked cookies fill the air along with popcorn as a snack

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you so much Mr. Jerry for writing this great review. We pride ourselves in great customer service. It was our please to have you at our location and the cookies and popcorn is a great hit with all our guest. Thank you for the feedback. We would love to see you soon when you're in the area.

"Nice Hotel for price paid"

5
09/11/2015

We used the government rate to book as my sister is a government employee. This hotel is a short distance to the coliseum where we were attending a concert that night and we could've walked if it weren't rainy and cold. Everyone was really friendly and helpful; breakfast was included in the rate but not that appetizing... Also rooms should probably be inspected more our door was very hard to open and close, shower sounded like it was running after we turned it off. Housekeeping never replaced towels after cleaning the room so we had to hassle the front desk for more in the evening..not sure why because who washes their face with the same wash cloth they used the day before?? #gross Overall nice hotel the housekeeping staff should just pay more attention to details....it really means alot!

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for taking out the time to write this review. We apologize for any inconvenience and issues we've caused during your visit. All of your concerns and disappointments were addressed and fixed. Thank you for making us aware of them so that we may correct them. We would hope to see you again in the future if ever you are in the area and need accommodations. Also the breakfast items are being upgraded and we are working on making it more appealing to our guest. We value your suggestions and concerns.

"Good stay"

4
08/11/2015

Very clean hotel until Sunday morning of a two night stay. There were some raucous parties on our floor Saturday night, judging from the trash in the can by the elevators, the amount of noise and the overwhelming cigarette smoke in the hallway. That being said, we were there on a very busy weekend for an anime convention so the customers that weekend were young and having fun. The staff was pleasant an the room was clean. The exhaust fan in the bathroom dripped so we got a little shower every time we sat on the toilet. Other than that, it is a nice hotel.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for taking the time to write a review. We sincerely apologize for any inconvenience during your stay. We were unaware of the celebration and smoking occurring until notified by our guest. Then which we promptly handled the situation. Also please know that the bathroom issue was fixed as well at the time of you notifying us. We try our best to make sure all issues and problems are handled in an efficient and timely manner. Thank you for allowing us the the chance to accommodate you. We hope to see you soon whenever you are in the Hampton area.

"Quick Trip"

4
02/11/2015

Overall this was better than I thought it would be. Thanks to all the other reviews that helped me to make a well informed decision to stay here. It was very nice. We only stayed two nights but it was well worth it to stay here for the price. I look forward to staying here again.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for taking the time to write this nice review. We pride ourselves in making every guest stay an enjoyable one. We appreciate you giving us the opportunity to prove to you that we are better and improving everyday. We looking forward to seeing you soon. Take care until we see you again.

"Very Nice"

5
26/10/2015

The hotel was very clean and friendly. The coffee was awesome. The room and bathroom was very clean. Some people have complained about the shower or water pressure, we found it to be fine. I would not have any problem with staying here again. the price that we paid was better than the other hotels close by.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
James, thank you for taking out time to write this great review. We appreciate and value guest such as yourself for choosing us as your hotel despite the other reviews. Our goal is to make sure that all our guest leaves with a great experience like yours. Daily we are improving and developing new ideas to continue to receive positive feedback. We hope to see you soon whenever you are in the Hampton area. Take care

"Comfortable stay!"

5
20/10/2015

The staff was very accommodating and professional. The rooms were nice and clean. The breakfast had a variety of options and it was different everyday throughout my stay. The location of the hotel is very convenient as it is right by the interstate and there is a lot of activities to do around the hotel.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your stay and this great review. We are pleased that we could accommodate you in your visit here in Hampton. We look forward to being your hotel of choice whenever you are in town. See you soon!

"Short but comfortable stay"

4
19/10/2015

We had a very good experience stay at this location, our stay was not to long but we enjoyed and had a good rest on our way to NC. We would stay again, This location is very close to many restaurants and shopping mall.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your stay with us. We are pleased to hear that you were able to accommodate you. Our hopes are that you would consider us any time you are in the Hampton Roads area. We also appreciate this lovely review. See you soon!

"Nice place, but had 1 issue"

4
19/10/2015

The cookies were tasty and welcome. The breakfast helped get me through 2 races that weekend we stayed. The staff was friendly and welcoming. Wireless worked well and the room was nice. The only issue we had was that our bathroom flooded when the guy upstairs took a shower. Luckily we were checking out that morning so it didn't cause us a major issue.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for your stay with us and taking out the time to write this review. We sincerely apologize for the issue you had towards the end of your stay. Thank you for bring that to our attention so that we could handle this in a timely and efficient manner. We look forward to seeing you in the near future. Again thanks you for entrusting us with your stay here in Hampton.

"Great hotel"

5
19/10/2015

I selected this hotel because of its close proximity to the Hampton Coliseum where I was participating in weekend races. I originally considered the adjacent Motel 6, but was unable to get a room - and I'm very glad now that I couldn't. This hotel is in very good condition, very clean and the staff are simply wonderful! I will definitely stay here again in the future and would recommend the hotel to anyone looking for accommodations in the area. Everything considered, I found this hotel to be an excellent value for the quality of accommodations and service received.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for staying with us and taking out time to write this wonderful review. We are appreciative for your comments and pleased that we could accommodate you. Our hopes are you stay with us for your next Hampton Roads visit as well.

"Great Stay!!"

4
13/10/2015

The room was clean and fresh. The staff was very accommodating and friendly. The breakfast every morning was delicious. The price was affordable and there were many free amenities. The fitness center looked very nice, clean and renovated. It was cold but the pool looked nice.

Alkesh P, Front Office Manager at BEST WESTERN Hampton Coliseum Inn, responded to this review
Thank you for staying with us and taking out the time to write this lovely review. We are happy to hear that we could accommodate you on your visit here. Hopefully you are able to visit us in the summer months to experience our pool area. We would love to have you back soon.

"Pleasant stay"

5
11/10/2015

The stay was short but sweet. Got a lot of rest and the rooms were clean. Was expecting a borining Continental breakfast but, was delighted to see hot items also. There was fresh baked cookies and popcorn in the evening. Will stay again.

"unexpected pleasant stay"

5
02/10/2015

After reading the comments I had my doubts about this place. But reluctantly decided to stay anyways. Upon arrival to the hotel I was greeted and checked in immediately. The room was nice and cozy and quiet. I slept really well. In the morning I was suprised that there was a full breakfast, as I was told that it was contininental. I will definitely stay here again.

"best hotel for leisure"

4
26/09/2015

This hotel is really close to alot of restaraunts and shopping. The rooms are clean and spacious. The have a hot breakfast and the staff is very friendly. There was really no need to move the car once i got there. The staff went out of their way to provide me with everything that I requested. I will definitely stay here again, or at any Best Western.

"excellent service"

5
25/09/2015

this hotel provided excellent customer service and breakfast was very good for the value paid. It was very close to the towne centre and the front desk helped me out to find a very good steak house and i really enjoyed staying there.

"Best Western, Hampton, VA"

4
11/09/2015

The hotel is clean, the pool, staff, and breakfast are great. It is located right down the street from the Coliseum and a mini mall with several eating places in walking distance. It is also on one of two main highways in Hampton/Newport News and right off of I-64. For the price it is the best hotel on the Coliseum strip in Hampton, VA.

"Decent and clean.."

3
10/09/2015

My uncle booked a bunch of rooms for our family for his son's wedding. The hotel was in the heart of all the shops/chain restaurants in the area and close to their home. Another pro is that all of my crazy family was staying in one spot, so we got to spend time together. I believe he got a rate of $65/night for the room. It has an outdoor pool, no lifeguard, so swim at your own risk, but they do supply pool towels. It was clean and we enjoyed the use of it. The breakfast selection during the week is not the same as it is on the weekend. We stayed Thursday- Sunday. On friday it was basics, muffins, rolls, bagels, fruit, yogurt. On the weekend they rolled out the hot food (waffles, eggs). The rooms had been recently renovated, so I can't complain about the decor, the sheets/linens were clean and the room adequate for our purposes (we were there to sleep). The front desk man was very helpful and friendly. Their coffee is serviceable. Would I stay there again if I had my choice? No. It was just easier to roll with the family plan. If you are on a serious budget and need a clean place to stay that provides breakfast, this will fit the bill.