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Best Western Hotel Geneseo Inn, Geneseo

4.5/5  - basé sur 178 notations.
1375 S Oakwood Avenue, 61254-1993, Geneseo, United States - Voir l'itinéraire

Bienvenue au Best Western Geneseo Inn !Si le théâtre vous appelle, cet hôtel Geneseo est à courte distance en voiture de quelques uns des meilleurs spectacles de la région. Célèbre pour ses incroyables magasins et magasins d'antiquités, c'est une véritable chasse au trésor pour ceux qui sont prêts à relever le défi. Toutefois, si vous préférez découvrir les meilleurs restaurants, vous n'aurez que l'embarras du choix à proximité de cet hôtel de Geneseo, de la cuisine fine aux restaurants familiaux. Un parcours de golf de niveau international est également proche, idéal pour vous détendre et travailler votre swing pendant l'escapade la plus reposante de votre vie. Les manifestations sportives et événements familiaux attirent beaucoup de voyageurs dans la région. Nous sommes heureux d'accueillir des groupes dans des chambres en bloc et de vous permettre d'accéder facilement aux plus grandes attractions à proximité. Le lieu de séjour joue un rôle essentiel dans la réussite d'un voyage. Des voyageurs d'affaires aux amoureux en week-end, nous accueillons tous les clients et vous garantissons un séjour calme et paisible. Rendez-nous visite à tout moment de l'année, avec le Victorian Christmas Walk en hiver et le festival de musique de Geneseo en été. Découvrez ce qui se passe au théâtre Richmond Hill, ou rendez-vous au parc national Hennepin Canal Parkway pour explorer les sentiers de randonnée. Les voyageurs d'affaires avec les entreprises d'alimentation et de semences pourront prendre le temps de mêler un peu plaisir et affaires. Si vous êtes ici pour l'entreprise de fabrication d'éoliennes, ne manquez pas certains des meilleurs loisirs en extérieur de la région. Même si vous êtes ici pour une réunion au Springfield Armory and Armalite, la proximitédes attractions les plus populaires vous permettra de passer quelques moments de détente. L'événement Trains, Planes and Automobile au mois de septembre est très apprécié dans la région. Mais rien n'est plus romantique qu'une journée de dégustations à la cave de vinification Lavender Crest. D'Aisle of Flags au musée historique Geneseo Carriage House, les occasions de se divertir lors de votre séjour dans cet hôtel de Geneseo ne manquent pas. Réservez votre chambre dès aujourd'hui au Best Western Geneseo Inn !

Best Western

Hotel Geneseo Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 178 voyageurs
Note attribuée
Excellent
118
Très bon
43
Moyen
13
Médiocre
3
Horrible
1
CONSULTEZ LES AVIS POUR
En couple En couple
29
En famille En famille
68
Escapade entre amis Escapade entre amis
21
Professionnel Professionnel
34
Voyage solo Voyage solo
19
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Quick Overnight Stop"

4
10/08/2018

We stayed here one night during a cross-country drive. The hotel is close to the freeway, but a bit tucked away from the main road, making our stuff-full-of-stuff car feel very safe in the well-lit parking lot. The room was comfortable and clean. The sink is outside of the toilet/shower area, which could be a nice feature for those traveling with teens, or others who like to take time getting ready in the morning :) The hotel offered free breakfast, but we decided to stop at a cute coffee shop in the downtown area about a mile and a half away. We also noticed that the hotel was close to the sports fields (there seemed to be a tournament in town the morning we left).

Harshad P, Owner at Best Western Geneseo Inn, responded to this review
We are delighted that you had such a wonderful stay with us. Thank you for sharing your experience and we look forward to having you back soon!

"Clean, quiet, great employees and value "

5
19/07/2018

I stopped here while traveling across country just because the location was on my route back. I'm glad I had a chance to stay. It doesn't look much from the outside, but the Lobby area was clean and very nice. It was the employees who made the visit enjoyable. They were extremely friendly end helpful. The room was quiet, clean, and comfortable. The WiFi was good enough to stream tv shows from home, always a treat. It's close to several restaurants as well. (Try Lionhouse Brewery) I nice surprise in Illinois. I'd recommend staying here if you are traveling through.

Harshad P, Owner at Best Western Geneseo Inn, responded to this review
The staff and I greatly appreciate the wonderful feedback. We are committed to delivering a superb stay and look forward to having you back very soon!

"Good value, nice hotel and staff"

5
17/07/2018

Decent rates, nice staff, clean room and location close to gas and food. All we needed for a travel stop. Signage was visble from the highway, and there are actually several options for food within walking distance. The pool at the hotel looked nice, although we did not have time to use it.

Harshad P, Owner at Best Western Geneseo Inn, responded to this review
Thank you for your inspiring review and all the generous remarks regarding your stay at Best Western Geneseo Inn. It is always a pleasure to hear from our guests how much they enjoyed our warm, seamless service, comfortable accommodations, and our perfect location. Once again, thank you for your feedback, and we look forward to your next visit.

"Clean, convenient great staff"

5
05/07/2018

Best value in a long time. Feels like brand new. Stayed here for family 3 nights. Always quiet even when the hotel was more than half full. The room was sparkling clean. Staff were engaging and friendly. Breakfast was nice. Convenient to I-80 and short drive to Quad Cities.

Harshad P, Owner at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to share your great feedback regarding your recent stay at Best Western Geneseo Inn. Your compliments were a pleasure to read, and we are delighted to learn that you were thoroughly spoiled by our associates. We will share your fantastic remarks with our management team and the entire staff. We look forward to welcoming you back very soon.

"Family Reunion "

3
03/07/2018

In town for a family reunion. Our hotel room was clean the first night we stayed, but housekeeping somehow skipped our room the next morning. The breakfast service on Saturday morning, June 30th is supposed to end at 9:30 am. However, the lady in charge of making omelets that morning was already cleaning up at 9:10 am and coffee was gone. Not sure why they advertise breakfast until 9:30 am when they clearly have no intention of serving guests until that time. Took the family into Moline for a great breakfast at a family restaurant instead. Will just stay at a hotel in Moline next year and drive the 20 minutes to Geneseo for the family reunion.

Harshad P, Owner at Best Western Geneseo Inn, responded to this review
Thank you for staying with us we really appreciate it. I am sorry that you had to deal with this whole situation regarding breakfast closing early she shouldn't have done that regard less we busy or slow she have to wait till 9:30 to start raping the up the breakfast room. I will certainly be discussing with our management team to make sure this doesn't happen again in the future. We hope you'll give us another opportunity in the future. Thanks again for staying with us!

"Great Stay. Comfortable, Clean & Quiet"

5
21/06/2018

We stayed one night on a nearly cross country drive. It was clean, quiet and very comfortable. Very nice amenities with clean clean grounds and common areas. The well maintained pool was nice for decompressing after a long day. The hotel is within a short walk to several food and drink establishments.

"Best available in area..."

5
30/05/2018

Very nice. .no problems at all.. Very clean and courteous employees ...NO complaints ...all the amenities were on par...the breakfast was excellent ! Only wish the pool was 24 hrs available ...but made it work!

"Comfortable Stay!"

5
28/04/2018

Very clean and comfortable stay. Great location with several good quality restaurants near by. Very friendly staff. I recommend this hotel ! The rooms were laid out very well. The beds and pillows were very comfortable.

"Clean and comfortable"

5
22/04/2018

Front desk staff was friendly and helpful. Room was clean and welcoming and the bed was very comfortable. Connie that worked in the breakfast room was wonderful. Made the best omelets and was so friendly. A nice way to start the day. We definitely stay here again

"Overall a decent stay, but..."

3
23/01/2018

The hotel was renovated but a few issues still remain, for instance our door wouldn't shut on its own. The room we had was quite small and hard to get around, and it didn't have a full desk to sit at. The breakfast in the morning was not great, standard fare but little variety, however it was out early even on the weekend. The staff was friendly and accommodating. Overall I would recommend staying here, just don't have too high of expectations.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
We appreciate your valued feedback on the Best Western Geneseo Inn. We are saddened to hear that your stay was not enjoyable in regards to the issues that came up with room was small for you, and that we didn't had full desk. Please accept our apologies. Thank you for recommending us.

"Good stop"

4
12/01/2018

Fast in and out overnighter, clean, helpful staff.Right off the interstate, close to dining, churches and stores. Heated pool was fun when it was 5 degrees outside. Small but accommodating fitness room. Great breakfast when it is cold outside, B&G, sausage, pancakes, muffins, bread, bagels, rolls, fruit, yogurt, coffee and juices.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are in the area.

"Great nights sleep"

4
23/12/2017

Clean hotel. Easy to get to off of I-80. Next to Culver's restaurant. Geneseo a great small town with a good number of unique stores in the old fashioned downtown area. The hotel is well maintained. We will stay there again when we next visit.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to share your positive experience regarding your recent stay at the Best Western Geneseo Inn. We are glad you enjoyed our downtown. We look forward to seeing you again soon

"VERY NICE STAY"

5
18/12/2017

Awesome place to stay...check out the town if have time and especially THE CELLAR!!!! Yummmyy! Try to take time out of your busy stay and review the town, new high school field and music auditotrium and especially THE CELLAR

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to rate us here on Trip Advisor. We value all our guests feedback. Thanks for the kind words about our hotel, town and the Cellar. We look forward to seeing you again soon.

"Very comfortable"

5
15/12/2017

Traveling across the states by car can be tiring on the body! Here we found quiet respite and great service. Easy on and off the highway, clean, and comfortable. Staff were friendly and breakfast was diverse. Good coffee too!

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
We truly appreciate you taking the time to provide your feedback from your experience here at Best Western Geneseo Inn. We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future.

"Clean, friendly and comfortable."

5
24/11/2017

Excellent night stay. Clean rooms, quiet hallways, delicious breakfast omelets made by a real person with real ingredients. Pancake machine fascinated my nephew. Felt like home away from home. Highly recommend this location versus large city hotels up the road.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for your review on TripAdvisor. We are so pleased to be home away from home while your house is being worked on. We have shared your comments and concerns with our team and truly thank you for being a loyal guest.

"good clean hotel"

4
11/10/2017

Stayed here while doing the Hennipin 100. it was central to the start and finish. Rooms were clean. Breakfast was very good with a person making omelettes (weekend) there is lost of parking and restaurants near by. I would stay here again

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
We appreciate you taking time to review our hotel. Our staff works hard to ensure are guests are happy. Thank you for staying with us! See you soon!!

"cleanest place i have stayed"

5
11/10/2017

my wife owns a cleaning service, so for her to approve a place is huge! she was floored at the cleanliness, and was very impressed. we would definitely stay there again. staff was great, hallways, parking lot everything was well maintained. excellent!

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for your review, I'm pleased to hear that our team was such an incredible help in making your stay a memorable one at Best Western Geneseo Inn. We hope you can join us again soon!

"Amazing"

5
09/10/2017

Very friendly and clean. Staff went out of there way to make sure I had a comfortable stay!!! My kids loved and enjoyed the pool. And the breakfast section was better then most hotels I have stayed at before

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thanks for the excellent review! We're delighted to hear that you had such an amazing stay with us! It's wonderful that our team provided you with helpful and accommodating service - that's what we like to hear! We're also very pleased that you loved our central location and proximity to many exciting attractions! We can't wait for your next stay with us! Thanks for sharing and have a superb day!

"Great hometown hotel!"

5
04/10/2017

Geneseo Inn is a great hometown hotel. Come back here once a year or so and enjoy the stay here very much. Clean, updated and comfortable rooms, indoor pool area and breakfast bar in the morning. Deb and the rest of the staff make it a great place to to call home during your stay here. Close to everything in town and the area. A real pleasure to come back and stay here.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Dear Guest, Thank you for the 5/5 rating! We're delighted your time with us at Best Western Geneseo Inn was so outstanding! We endeavor to go above and beyond to ensure our guests have a memorable experience and your praise for our team and our ambiance lets us know we're doing our job! We look forward to sharing another excellent experience with you soon! Have a

"A plus for our hometown!"

5
26/09/2017

Returning to our hometown for the 50 year high school reunion was great fun in part to the comfortable beds and clean atmosphere here at BW. Three or four eateries are within walking distance. Fresh fruit always available to guests with iced water. Complimentary breakfast had lots of options including fresh custom made omlets !!

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
We're delighted to hear that you had an amazing stay with us! It's wonderful that you were returning to your hometown for the 50th year high school reunion and had fun staying with us- that's what we like to hear! We'd love to have you back again soon for another outstanding experience!

"a gem of a pllace to stay."

5
18/09/2017

Great place to stay. Clean , modern, fully renovated, great breakfast, first class operation. The staff was professional and attentive. A very welcome suprise. i thought it was going to be a run of the mill place to stay. ....rather a great suprise.

"Great Value"

4
15/09/2017

Great value for the price and location. Clean room, free breakfast, internet. Nice rooms and decor. Close to Quad Cities without the price tag. Hotel has been updated. Staff is friendly and more than happy to help and accommodate any request.

"Luckyoldman2017"

5
11/09/2017

Very pleasant stay. Small "farming" community which is also where born and raised. Returning for visit with family and friends after a wedding event in another city. Not many choices to stay but that doesn't keep this inn and staff from welcoming you and providing a very clean room, breakfast, and friendly/head working staff.

"My experience"

5
11/09/2017

Quality room and amenities at a fair price. The staff is attentive, the breakfast is above average and offers personally prepared options. Rooms are clean and comfortable and the fitness center is adequate.

"Great stay"

5
08/09/2017

We stayed overnight on a trip and this place was really nice. We were greeted with a cheery smile and efficient check-in and the room was clean and very comfortable. Breakfast wasn't just the predictable selection - they had a made to order omelette station! Great place!

"GREAT staff - wonderful hotel!"

5
04/09/2017

The wonderful staff at the hotel "rescued" us when we needed a room last minute after we had problems with another hotel. Everyone was friendly and welcoming and made a point to make sure we had everything we needed. You know they care when they greet you by name. Awesome breakfast with omlets made to order on the weekend. Nice pool area for the kids. Very clean!!

"best along i-80"

5
28/08/2017

this hotel is right off the exit and is always clean and presentable..... also loved the updates that were done since our last visit.... the town is also quite charming and offers some nice options for dinner.

"Motel as it should be"

5
23/08/2017

This motel looks new, is clean, and delivers on what should be expected (where many others fail). The room we had was spacious, nicely decorated, and clean. Breakfast was the usual selection for BW which is plenty and fine.

"Best Western Geneseo Inn"

5
23/08/2017

Paul was most helpful in meeting my special requests for room needs. He was friendly and helpful and enjoyable to visit with as well. The hotel was bright, clean, and appealing. We did not use the pool but it was most inviting. The breakfast was very good and the breakfast area was kept neat and tidy. The food was replenished and a staff member was around to help if needed. One thing I did like about the Geneseo Inn was the halls were well lit and bright paint made it very inviting rather than some places that the halls are so dark and blah.

"Geneseo Best Western"

5
20/08/2017

This is a great place to stay. Very comfortable beds and very friendly staff. Great breakfast. I would recommend this hotel to anyone traveling through the Geneseo area. The company I work for is located in Geneseo and the staff at the Best Western always have good things to say about out our company.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Wow. It is wonderful to hear from you and we're glad you enjoyed everything about your stay with us. From our delicious food options to friendly staff and location, we're pleased to hear you find your experience to be amazing. We look forward to your return.

"Usually seek out Best Westerns"

4
02/08/2017

We usually seek out a Best Western. This one was convenient as we visited relatives in Geneseo. However, the exhaust fan didn't work in the bathroom and the entry light had a "dangerous" buzzing sound when turned on.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to review of the Best Western Geneseo Inn. Your feedback is very important to us. I am very sorry to hear there were issues with your room-I will inform “Maintenance” of the problems and have them addressed. We hope we will see you again on future travels.

"Casey was the best!"

5
20/07/2017

Best Western - you have yourself a GEM in Casey! It is a seldom event to find someone with such a glowing personality who appears to be dedicated to her job. She greeted us warmly and checked us in when we arrived. Then the next morning, there she was making omelettes for everyone. She is absolutely wonderful and you must take good care of her! She made this stay a 5 star for sure! Thank you, Casey, for being a wonderful hostess!!!

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to review Best Western Geneseo Inn. I will most definitely pass on your kind words to Casey.

"The best place to stay in rural Illinois."

5
01/07/2017

About 1/2 an hour out of Moline, Illinois, is a small rural town called Geneseo. Located on Interstate 80 two and a half hours west of Chicago, this city boasts a big-city restaurant. Also located there is the Best Western Motel, only a stone's throw from the interstate. What does this motel have to offer. Exceptional cleanliness, like-new facilities, a complimentary hot breakfast and a indoor pool next to the lobby. Have you ever had a complimentary breakfast where they cook eggs or omelets to order? All of this and a very reasonable price. Think about this, you have been driving all day, you're tired and you want something better than fast food 'stuff'. You get to the motel, clean up and drive a little over a mile downtown to the "Cellar" supper club offering fine foods and great steaks. The next morning you have an early breakfast and on the road with a full belly.

"Compact room."

3
26/06/2017

Great breakfast. Omelets made to order. Had an accessible room. The walk in shower was large, but the curtain didn't keep the water in. Lighting in bathroom left much to be desired. Very comfortable bed. Grandkids enjoyed the pool.

"Great hotel stay"

5
21/06/2017

Best Western is a great hotel to stay in. The name has a good reputation for being clean, safe, economical, friendly, and restful. The location we stayed at was just off a main thoroughfare so it was convenient and easy to get to. The lobby was always cool and very quiet and calm. The staff were very pleasant to make small talk with.

"Great place to stay!!! Would come back again for sure :)"

5
20/06/2017

The staff was so friendly and went outbid their way to make our stay enjoyable! We had four people in our group and there was no suite available so they generously gave us an adjoining room which was so nice!!!

"Great location "

5
09/06/2017

This is the fourth time my wife and I have stayed here when visiting family. The staff is friendly and goes out of there way to take care of your every need. The hotel is comfortable and very clean. They are always doing maintenance to maintain it. The location is good and close to interstate. There are several places to eat near by Sweet Peas and Culver both very good. Plus if you need it Wal-mart is across street. This is only hotel I have been to of this class that on the complementary breakfast does omelettes to order

"A hot breakfast even!"

5
25/05/2017

We enjoyed our stay at this hotel. We liked the personnel at the check in, as well as the lady who made a tasty omelet for each of us according to our wishes. Nice people, nice room, updated with new carpet and other appointments. There is an indoor pool that looked inviting, but we were too tired, and slept like a baby in the comfortable beds.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank-you so very much for writing a 5-star review on Trip Advisor regarding your recent stay at our Newly renovated hotel. I was pleased to read that you enjoyed your stay. We pride our self on great service so i am elated that we exceeded your expectations. We look forward to you staying with us in the near future.

"Great breakfast"

5
11/05/2017

We enjoyed the homemade omelets and other breakfast items. The hotel was clean, quiet, and comfortable. The location to restaurants and shopping was great also. We could walk to at least 4 restaurants. It was easy to get back onto I-80 to continue our trip.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for choosing to stay as our Guest and for taking the time to write this review. We are thrilled to see that you enjoyed your experiences here with us. We will ensure that we share your review with our team as well. We look forward to seeing you again soon and have a wonderful day.

"Very Accommodating "

4
08/05/2017

We rented three rooms for a family event near Geneseo. Staff was very kind and helpful in accommodating our larger group and was kind to let us use the breakfast area that evening to eat our pizza in as a family. The breakfast in the morning had great variety. Casey making made to order omelets was an added bonus. Don't have to stay in Geneseo very often but if I needed to I would return to this hotel!

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you so much for describing your experience while a guest of the Best Western Geneseo Inn. We strive to make positive memories of the guest experience and your comments support the efforts our team members work in every day. We look forward to your return visit.

"Pleasant stay"

5
27/04/2017

We always stay here when in the town and have never been disappointed. They are refurbishing the rooms with fresh furniture, paint and carpet and looks great. Staff is helpful and pleasant. Breakfast this time included omelette made to order. Was a pleasant surprise.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
We are so thankful that you enjoyed your recent stay at the Best Western Geneseo Inn. It's through comments like yours that we are able to endorse the efforts that our team members perform in winning the hearts of our valued guests. Thanks for sharing and best regards

"Excellent Stay"

4
26/04/2017

This hotel is really great - and the staff are exceptional. The breakfast is also very good and is an actual hot breakfast and not just donuts and coffee. The employees at the front desk are always very nice and courteous and seem to go out of their way to make the experience a good one. I definitely tell people about this hotel who are going to the area.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for choosing to stay as our Guest and for taking the time to write this review. We are thrilled to see that you enjoyed your experiences here with us. We will ensure that we share your review with our team as well. We look forward to seeing you again soon and have a wonderful day.

"Comfortable stay"

3
25/03/2017

Rooms were clean and comfortable. Hotel was very quite. Staff was great and accommodating. Breakfast was not desirable. Overall stay was comfortable and I would consider this property again when in the area.

"Best Western Upgrade"

4
14/03/2017

I had to make a last minute reservation for this hotel. When I arrived at almost midnight there was no night manager at the desk and the house phone did not ring through. After waiting about 10 minutes the night manager finally arrived to check me in. The rooms were recently updated and they did a good job. The bed and pillows rival Hampton/Holiday Inn Express but the complimentary breakfast leaves a bit to be desired.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to review your experience and share your thoughts regarding your recent visit. It saddens us to know that we missed several opportunities to extend the welcome and assistance you deserve and we are known to provide. We are truly sorry and will reach out to you privately to learn more about areas we can improve. Your stay does matter and we hope to restore your confidence in us if given the opportunity.

"Under construction"

3
13/03/2017

Messy inside carpets tracked up do to construction. Tv didn't work but fron desk lady came up amd fixed it. Breakfast was average. Noise from room next door was loud, it was when they turned water on.

Harshad P, Manager at Best Western Geneseo Inn, responded to this review
Thank you for taking the time to share your feedback regarding your stay here at the Best Western Geneseo Inn. We take feedback such as yours very seriously as we continually work towards improving our services and offerings for all of our guests. Please accept my apologies that you were left to feel disappointed. We trust you will find an improvement in these areas should you choose to return.

"Not as it seems"

2
08/03/2017

upon arrival was treated great. quick check in. place is almost upon completion of renovation. great wi-Fi. everything you need for a great stay. But ... As a corporate account guess. I was told they could not upgrade via management. Even thought im a diamond select member... Greed of mgmt will keep me from returning.

BestWesternHotels, Corporate at BEST WESTERN Geneseo Inn, responded to this review
We're sorry to hear you were unhappy with our staff and our customer service. We have addressed this issue with our front desk staff. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

"Nice place to stay cute quaint town."

5
12/02/2017

Excelent restraunts and hotel is right off the interstate.quaint little shops on main street.beautiful park in center of town. Something for everyone in this little historical town. I would recommend a weekend getaway to this town.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for the wonderful review. We appreciate you for taking the time to share your feedback with us. We appreciate the time you took to share your experience with others on Trip Advisor. We will share all of your wonderful comments with our entire team but first a "BIG" Thank you to you for sharing with all of the visitors to Trip Advisor.

"Nice location for sleep before getting into the complexity of Moline,IL"

5
27/11/2016

Very helpful staff Extremely clean GREAT breakfast buffet Easy access to and from Interstate 80 in-room refrigerator and microwave' Very small indoor pool - great for releasing pent-up kid energy Next door to a grocery store Bereavement discount available

"Clean and comfortable!"

5
19/11/2016

Clean and quiet room, comfortable bed, nice pool area and good breakfast choices. The cooked to order omelets were very good. There was also a nice restaurant within walking distance. We would stay here again.

"Generally ok for an overnight stop"

3
26/10/2016

Stopped here on I 80 journey from Denver to NY. Clean and friendly, but my DH and I both woke up with backaches from too soft beds. I would give it one more star if price wasn't so high- not a $98 hotel- more like $78. Room on the small side and a bit dated. We did not try breakfast. Staff very hesitant to give us extra 30 minutes in room- but they did. Literature says 11 am checkout is strictly enforced. Never ran into that before.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We would like to apologize for falling below your expectations regarding our room amenities. We also regret your disappointments with beds. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be reviewed and most certainly be forwarded to the appropriate departments for evaluation. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely,

"Linda A"

4
20/10/2016

Found room clean, as reviewers had said. Nice desk help and restaurant next door. Would stay there again. Quiet and close to highway access. Breakfast offered eggs, omelets, pancakes, sausage, rolls, cereal, yogurt, toast, and drinks. Would cost $12 at any restaurant.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for such fantastic words!!! We are happy you enjoyed our hotel and the friendliness of our staff and breakfast. We strive to provide our guests with the best service and excellent accommodations and I am pleased we accomplished that with you. Thank you for staying at our Best Western Geneseo Inn and we hope to see you back in the near future.

"Came for a wedding"

5
12/10/2016

Great stay. Came here to attend wedding. Room was clean. Air conditioner maintained temperature and kept room comfortable. Comfortable clean bed. Daily room service was above average. No problem with noise or parking. Would stay here again.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We appreciate you taking the time to provide your feedback and for recognizing Joy for the great service she provided you. We are so pleased that you had a great night's sleep with our bedding collection. Thank you for staying with us and we look forward to welcoming you back.

"Wonderful Place to Stay"

5
12/10/2016

My family and I stayed at Geneseo BW and it was wonderful. The staff is kind, helpful, and welcoming. All the times I've stayed at this hotel my room has been nice, clean, and comfortable. I've never had any major issues and the one minor issue I had was rectified immediately by the staff. My family and I will definitely stay at the Geneseo BW again in the future. Thank you BW Staff for being so awesome.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Wow! Thank you for your nice comments. We strive to have all of our guests feel cared for, valued and respected and we appreciate knowing when we have achieved this goal. We are grateful for your business and we look forward to your return during next visit. Thank you.

"Best Western = Best Service"

5
07/10/2016

My two night stay at this hotel was made exceptional by the staff employees at this hotel...I was here to support a runner that raced on the Hennepin Canal all weekend and the staff at this hotel could not have been more supportive and caring...whatever I needed, asked how the race went, told me where to get a local newspaper that had info about the race in it...all of this just from knowing the purpose of my stay...I cannot say enough good things about this hotel...I travel 8-10 times per year and this experience was beyond exceptional!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for your review! It was our pleasure to ensure you had a fantastic stay at our hotel. It is always our goal to exceed your expectations, and we look forward to the future opportunity to do it once again. Thank you so much!

"Last minute lodging"

5
03/10/2016

Very quiet rooms. Nicely furnished and updated. Pretty typical room for this type of lodging and price point. Beds very comfortable. Several eating places within walking distance which was handy for our needs. Breakfast slightly different than other places we have stayed as they had a person cooking made to order omelette so they were fresh, not and with the ingredients you chose. Also new to us was a pancake machine. So many times you don't want an entire waffle but just a little so this machine was great as it made pancakes 2 per serving. Wish more p,aces had this. Friendly staff but maybe s little understaffed as at check out the same people are replenishing the breakfast room and manning the front desk...they did a good job in spite of being really busy!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We're so pleased to hear that you enjoyed your experience at our property, it's great to hear that you found the team so accommodating. We realize you have many choices when you travel, so thank you for being our guest. Please come visit us again soon.

"Nice place..."

3
02/10/2016

This was a very nice looking place. I loved my rooms aesthetics and setup!! Everything was very clean and staff was polite. But, I must add there was a smell to the entire place, but especially my room. At first I thought maybe it was industrial glue as the carpet looked at though it was new, but it sure smelled like mold. It has been 22 hours since I was there and I washed and conditioned my hair, and it still holds that musty moldy smell. Otherwise great place!!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for your review! I am glad to see that you enjoyed your stay. It is always our goal to exceed your expectations, and I would like to personally apologize that we fell short of our goal during your visit. I assure you that the issue that you had with your room is not typical of the level of service that we provide, and I am very sorry that you experienced that.

"great town poor hotel"

2
01/10/2016

the staff (1 gal) i had to ring the bell, than heard her yell, one minute, i'll be right there. to expensive for plastic bath and shabby carpet. also the closet doors where off their tracts. really cool little town

"More than you might expect - friendly staff to boot!"

5
19/09/2016

Talk about caring service. When you check in (even very late at night), you'll be met with a smile before heading into a clean room and very comfortable bed. Expect to wake up to an awesome breakfast with various options hot and cold. You may even find a super friendly omelet chef biting at the bit to make you one heckuva breakfast scrambler. You'll enjoy the clean pool to round out your day. No hot tub, but the pool is soothing enough, as it is heated and the room is spacious.

"Family Reunion"

5
19/09/2016

Very clean, friendly staff. Easy access to interstate 80. About 1 mile from downtown and The Cellar restaurant which is rated as one of the best places to have a steak dinner in Illinois. Also the local historical museum and close to Bishop Hill, historical site.

"awful, dangerous and bad smelling"

1
17/09/2016

overpriced, dangerous, stench filled, without decent personnel. NEVER again staying at a Best Western after this place. Absolutely disgusting, hostile, and the smell in the room of ???cleaning fluid? to cover up the stink was nauseating.

"Ms. Casey made it worth it"

4
31/08/2016

Had it not been for Ms. Casey and her concern for our well being during our stay, This may have been a poor experience. You can be assured that this lady had our best interest to heart and it is obvious she is like this with each customer. I recommend you give Ms. Casey a raise, she deserves it.

"An oasis on a troubled vacation night"

5
16/08/2016

While driving in a horrible rainstorm we lucked into finding this oasis. Everything was top notch: good value, clean comfortable, modern, and convenient. All the mentioned would merit a superb review, but what set this place apart were the caring people, from Casey's humor and most excellent omelettes to Deb's setting us up for the rest of our day at departure. The next time we travel in this direction there is no doubt where we'll stay. Thank you BW.

"Best stay ever"

5
14/08/2016

The hotel and staff was the best, kindest people I have ever come across. Rooms were very clean, Breakfast was superior to any hotel. I know as I stay weekly for 13 years in differant hotels. This one was truly thee BEST!!

"Last minute stop- excellent!"

5
23/07/2016

We stopped here during a long road trip and found it to be just perfect! They got us 2 rooms next to each other for our family of 5. The pool was nice. We had a great meal at Sweet Peas which is right next door. The rooms were clean and hotel was well maintained. Breakfast in the morning was great- Casey makes a great omelette!! Thanks!!

Harshad P, Owner at BEST WESTERN Geneseo Inn, responded to this review
We thank you for your business and for taking the time to write a review. Our staff is ecstatic to know that you enjoyed staying with us. Our staff strives each and every day to make sure each guest has a wonderful experience at our hotel. We look forward to your next visit!

"Last Minute Stay"

5
17/07/2016

We stayed here at the last minute to break up a car ride to Chicago. I am very happy with our selection. We were able to get a room with 3 Queen beds, which was perfect for our family of 5. The room seemed recently remodeled and was very clean. The breakfast area was also very clean and my young children were able to enjoy the food! Very nice hotel for a small interstate town!

Harshad P, Owner at BEST WESTERN Geneseo Inn, responded to this review
What a great review! Thank you so much for taking the time to share your thoughts with us all. We are all delighted to see that the service, staff, food, and rooms left such a lasting impression with you. We can't wait to see you again.

"Fabulous "

5
17/07/2016

Overall everything was exceptional. If your hungry, food is within walking distance. My favorite was the work out room! The pool is indoor and is nice. The hotel looks fantastic. The room was very clean and smelled clean as well. staff is very friendly! Excellent customer service!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you very much for taking the time to write a review for our hotel. It is greatly appreciated. We are happy to know that you had the opportunity to experience the superb hospitality our staff puts so much effort into making sure each guest receives. We look forward to your next visit with us.

"Friendly staff, clean rooms"

4
10/07/2016

We enjoyed our stay. The staff was very friendly and accommodating. 5 stars to them! The pool was nice and clean. Our kids loved swimming in there. 4 stars for the inn itself because the queen beds seems very small in width. We were surprised by how small they felt. One of the mattresses in our room was too firm, but it seemed maybe the others were softer. To improve they could offer true queen width mattresses to better fit families.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for taking the time out and letting us know about your stay. I apologize for the issue with the queen mattresses in your room. We thank you for your business and we appreciate your patronage of the Best Western Geneseo Inn.

"Outstanding Customer Service"

5
06/07/2016

This hotel exceeded our expectations. The room offered to our family was amazing and clean. The breakfast was great, the pool was well kept, the staff members were very helpful and I would stay there again. We chose this hotel because it was right off the exit and near restaurants as well as WalMart.

Harshad P, Owner at BEST WESTERN Geneseo Inn, responded to this review
Thank you for sharing your warm comments regarding your recent stay with us here at the Best Western Geneseo Inn. Our team works very hard to provide the best service and accommodations and we especially enjoy hearing from our guests like you! We hope you come and visit us again very soon.

"Very nice people"

5
26/06/2016

The staff at this location are very friendly. The hotel is clean and nice. Geneseo is a great city to visit. Easy access from off I-80 and close to several locations to eat and shop. Downtown is only minutes away with great small town shopping and parks to relax in.

"Wonderful Stay"

5
21/06/2016

We enjoyed our stay at this hotel. Staff was very pleasant and helpful. The fresh omelets made each morning by Casey were wonderful. Nice breakfast selection. Hotel was quiet. We did not use the pool, so I cannot comment on that. Loved having the sink area outside of the bathroom. If we are ever in this area again, this is the hotel we will stay in.

"Very pleasant stay!"

5
11/06/2016

This hotel is very clean, well run, and managed. They have nice, newly carpeted, super clean rooms. It was nice not to worry about the cleanliness. The receptionist Casey is a doll. Friendly, fun, and helpful. And she cooks a great omelet in the morning for breakfast. She is awesome. The owner leaves his cell phone number to call him with any complaints or problems. I have never found that happen before. AAA+ rating.

"Overall Excellent"

5
09/06/2016

I was very surprised the first time I stayed at BW because everything including the customer service was so pleasant. This time around it was just as nice. The continental breakfast was really good, the hotel was clean and welcoming, and the employees were helpful and attentive. I enjoyed the relaxing and peaceful stay at this hotel. I would definitely recommend and stay at this BW again. I had an overall excellent experience.

"Excellent Stay"

5
06/06/2016

We enjoyed our stay here very much. The hotel was very quiet, and there were restaurants nearby, so we did not have to go far for dinner. Breakfast was also very good. The staff person upon check in was extremely helpful and courteous.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for finding the time to share about your stay. It is our goal to provide the best lodging experience to our valued guests. It is our aim to deliver great service to every guest so that they feel satisfied in their choice. We are happy to know that you loved the breakfast, liked our convenient location, and appreciate the check-in process of our helpful and efficient staff. Rest assured the comments you made will help us more in improving our service delivery. Thank you for your business, we look forward to your next stay.

"Super nice and friendly staff!"

5
24/05/2016

After a twelve hour trip, we called and asked if it was possibly to get a room and check in early since it was 10 in the morning on a Saturday. They had no issues and we got to check in early. The hotel and room was nice and clean. Beds were super comfy. The staff was incredibly nice, friendly, and helpful! Would stay at again!!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
I was extremely happy to read that your stay was so enjoyable with us that it prompted you to write this very kind praising review on Tripadvisor public forum. Please be assured that we value your time to post such praising feedback on a public forum and we look forward to the opportunity of welcoming you back in the future.

"Great Place to Stay"

5
24/05/2016

The staff was very friendly, The room was clean and well kept. Sunday morning one of the ladies from the front desk was making omelets to order in the breakfast room. Nice touch. Even the towels were changed during our two day stay -- we had hung them up and expected them to be used again on the second day. Good service.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We would like to thank you personally for taking the time to share your commending words on TripAdvisor following your recent stay with us. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts have paid off. It's our top priority to go above and beyond for our guests and we're happy that our team could be so helpful and attentive.

"Better than I expected!"

5
24/05/2016

I don't usually stay at Best Western in general but this time I thought I'd give it a try. No other good options in the area so I went with the best reviews on where else but TripAdvisor. Staff were all very friendly. Hotel is clean and up to date. Really clean and tidy breakfast bar (normally I don't even mess with continental breakfast but this time the staff were honest about theirs being very good. The pool looked very nice although I didn't use it. Internet is really speedy which is a big plus for business travel.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
I was extremely happy to read that your stay was so enjoyable with us that it prompted you to write this very kind praising review on TripAdvisor public forum. Thank you for detailing all the elements that made your stay an experience that you would never forget. This is very motivating for us to continue delivering the highest level of service and a personalized guest experience. It's our top priority to go above and beyond for our guests and we're happy that our team could be so helpful and attentive. I hope we have the pleasure of welcoming you back in the future so we may share our bright future with you as a valued repeat guest.

"Great small town to stay in!"

5
16/05/2016

We looked in nearby cities for hotels, but all were booked due to college graduations that weekend. We drove to Geneseo, with hopes of finding a nice quite place....and we did! Casey at the front desk was soooo nice. She offered to make us reservations at the Cellar while we got checked in to our room. I highly suggest eating there! It was a great suggestion. The rooms were nice and the breakfast we great. The pool was not heated, so make sure you are ready for the shock :)

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
All of the “Best Western Geneseo Inn” staff are happy to read that we exceeded your expectations with the hotel and the service received. I was delighted to read that you were pleased with the services provided by our staff as well as you were impressed with our hotel's facilities and the amenities we provided-except for chilliness of the pool-which we happy to report that the problem with the cold water has been addressed and corrected. Our goal is to leave our guests with many positive memories and a yearning to return. It sounds as if we were successful in this goal in your case, and we hope that we have the great pleasure of hosting you again in the future.

"the friendliness"

5
14/05/2016

very good service, clean, friendly.good breakfast location from freeway, store for food or what ever you need. by gas stations, very quite,i don,t have any more to say. i would stay there if i was in the area again gail

"Excellent stay, Great breakfast "

5
01/05/2016

My husband, our son, and I loved our stay. The pool was clean and great, and the breakfast cook made to order omelettes(outstanding). Our room was clean and quiet.. They allowed us a late check out due to it be rainy outside, and our local appointments did not start until 2:00pm. Both young ladies who checked us in, and checked us out were friendly and polite. Thank you so much..

"Way overpriced"

2
30/04/2016

This was the most expensive hotel I stayed at on my road trip, the lady at the front desk wasn't friendly. the curtains in my room were broken and the curtain rod was just laying on the desk. The coffee machine was filthy, my coffee came out with a film on top.

"Nice place"

4
25/04/2016

Stayed here on a business trip, front desk people are very friendly and helpful. Room was clean upon arrival. Fridge, microwave, iron, hairdryer all in room. Changed sheets for the second day of my stay.

"very clean, friendly staff,and nice pool we didn't get a chance to use"

5
10/04/2016

very clean,friendly,lots of choices for the free breakfast,and nice pool.Close to i-80,but nice and quiet.Grocery and wal-mart very close.Restaurants right next to the hotel,including Culver's if you are in need of ice cream

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We appreciate you taking the opportunity to share your stay experience with our hotel. Our team members strive to provide the best of service and accommodations to our guests daily. We hope that when your travels bring you back to Geneseo IL, that you will choose our hotel again. Perhaps your will have to opportunity to explore the many famous restaurants, shopping, and attractions that Geneseo has to offer--all within a 5 mile radius of our hotel. Thank you again for your kind comments.

"Best stay yet!"

5
09/04/2016

Pleasant staff. COMFORTABLE bed. Plenty of room in the guest room. Lots of storage areas. Loved the not so little fridge. Décor of the guest room was most pleasing to me. Bathroom was a good size. What a good night's sleep we had!!!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We are thankful you took the time to write a review about your stay. We are also very glad you got to enjoy some of the amenities that we supply our guests. It was a pleasure having you here and hope to see you again soon! Thank you again for your time.

"Bowling weekend"

4
16/03/2016

have stayed at this same property everytime we have had a tournament in Geneseo. Enjoy the cleanliness as well as how quiet the rooms are.....the location to the interstate and other facilities we need are a plus..... will stay here again!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for your kind words. We are delighted that you enjoyed your stay! We take pride in exceeding our guests expectations. We look forward to seeing you again.

"Geneseo Best Western is great"

5
11/03/2016

I am not normally a BEST WESTRN HOTEL person. I try to stay at 2-3 other brands in most cases. In the case of the Geneseo IL Best Western I booked this hotel mostly due the proximity of the hotel to where I needed to do business in Geneseo. I was WONDERFULLY SURPRISED by the Great Service, the CLEAN ROOM, the fantastic swiming pool area and the hot breakfast. This stay has completely changed my view of what a Best Western Brand Hotel can be and I will continue to look at Best Western Hotels during future stays, with the hope that they are as GOOD as the GENESEO Best Western Hotel. Thanks...

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you very much for taking the time to provide feedback about your most recent stay with us. Your comments have and been shared with our team. We hope to have the pleasure of serving you in the near future.

"Clean, quiet hotel"

4
01/03/2016

We stopped for the night at the Best Western Geneseo Inn and were pleasantly surprised with the courtesy and helpful people working there. They got us right in to a clean, nice room. Breakfast in the morning was good, but you may have to request additional food, some of it was gone when we went through. The staff made us what we wanted as soon as we asked. Again, the staff was right there helping us if we needed anything. It is a great place to stop for the night.

"Great Hotel!"

5
28/12/2015

We were in town for the night, taking kids around the states for a choir concert. The kids stayed with members of the church and us as the drivers stayed in hotels. This was the best hotel in the five (5) day trip we stayed at. The Rooms were clean, modern and well kept. You can tell the hotel was recently remodeled. Great breakfast selection, made to order pancakes, how cool was that!!! Over all this hotel was just awesome. Thank You and Keep up the great work!!

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thanks for taking the time to share your thoughts regarding your stay with us. I am glad to see that everything was as you expected and that we will see you on your next visit to Geneseo. Regards, Harshad Patel

"A great place to stay close to home"

4
14/12/2015

Friendly staff, clean rooms. A great place to stay. free internet and cable. Comfortable beds. Pool was a little too chilly for my kids. Loved the three bed option for the room. We will recommend this hotel to our friends and stay there again.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for taking the time to share your thoughts regarding your stay with us. I am sorry the pool water wasn't warm enough. I'm glad to see that you and your family enjoyed your stay and that your room met all of your needs. We can't wait until you stay with us again! Harshad Patel

"A Place to Rest Your Weary Head"

3
24/11/2015

This hotel was a welcome sight. The accommodations were acceptable and the staff were pleasant and helpful. Though I did not luck to the dining room in the morning, this location offers breakfast with the room rate.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for taking the time to share your thoughts regarding your stay with us; I am glad that you found our rooms to be nice and comfortable. Hopefully, you will choose us again and next time take advantage of our breakfast. Regards, Harshad Patel

"A Jewell of a Best Western"

5
21/11/2015

The Best Western in Geneseo, IL was a Jewell of a Best Western. Great location, exceptionally clean, quite, great breakfast, very friendly associates. I will look to stay there again when I am in the area.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
We are truly grateful that you had an excellent stay at our location and were pleased with the service, amenities and location of the hotel. Thanks for sharing with our tripadivisor visitors. Harshad Patel

"Excellent stay"

5
26/10/2015

We recently held my daughters Birthday party at this hotel. We booked the 3 bed suite which gave us plenty of room for an air mattress also. The girls used the pool, and had a blast in the room. Room was clean and comfortable, the pool was perfect for the girls to enjoy. They might consider putting in a hot tub :)

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for taking the time to share your thoughts regarding your stay with us; I appreciate you kind words about our hotel. I am glad that your room was to your liking and that you were able enjoy both our pool. Thank you Harshad Patel

"Best Western Geneseo"

3
13/10/2015

NIce hotel, great location. We were at a softball tournament. Pool area was nice. Liked how the sink was in the room not in the bathroom, with staying with a family of four. Room was nice and clean...

"Never disappointed!"

5
07/10/2015

I've stayed here many times and have always had a clean room, enjoyed a full breakfast, experienced a seamless check-in , enjoyed the fresh fruit at all hours and well, I can't imagine staying anywhere else. Geneseo is great town and you can enjoy all it has to offer!

"Nice, comfortable stay"

4
16/09/2015

We found the hotel to be very comfortable for our quick trip: nice, clean rooms, a nice pool facility, friendly staff, and a quality breakfast. I would definitely recommend the Best Western Geneseo to anyone traveling to the area.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for the wonderful review. We are pleased that you enjoyed your stay with us overall and that we could be of your service. We do try to make every guest have as comfortable and pleasant a stay as possible and we always appreciate learning when we have succeeded. We'll look forward to having you back with us the next time you have an opportunity to return to our exciting small town Best Western Geneseo Inn. Harshad Patel

"Clean reasonable rates - discount for Triple AAA"

4
03/09/2015

Room was clean quiet and near a nice small town that had some interesting eateries and breakfast places. The Hotel itself offered a free breakfast but I like to do a little exploring. I would recommend this hotel for travelers along I-80 it has easy on and off access to freeway.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you so much for staying with us. It means a lot to us when you say that you would recommend us to anyone. This tells us that we have done a good job gaining your trust and that gives us a great satisfaction. Thanks again, we certainly hope to welcome you back next time you are in Geneseo IL. Harshad Patel

"Clean, comfortable, quiet"

4
14/08/2015

We enjoyed our stay here - sometimes Best Westerns can be hit or miss, this was a hit. Genuinely friendly greeting upon our arrival, easy check-in. Our room was clean, well furnished, fridge and microwave, wifi, very comfortable bed and pillows. Breakfast was the average assortment one would expect, plenty of options to choose from. Coffee was meh - the kind made by some machine, not freshly brewed. But certainly fine. Didn't use the the pool, but it looked nice. We would definitely go back if we were ever in the area again. Right off the highway and easy to find, with several dining options within walking distance or short drive.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you your review. We are happy to hear that you found our beds to be comfy and our guest rooms to be very clean and we hope you enjoyed the amenities provided by our hotel. Thank you again! Harshad Patel

"Wonderful Stay"

5
08/08/2015

The really is a beautiful place to stay. The staff was very friendly and helpful. We arrived latter in the evening but the kids still enjoyed the pool for a while. The room was nice and quiet, the beds were great better than all the other places we stayed on our 3 week trip. The breakfast was wonderful and they had a nice selection of hot and cold items. The motel was nice and clean.

Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review
Thank you for choosing to stay with us at the Best Western Geneseo Inn for this trip. We are excited to know that we have met your expectations each time. We appreciate your comments about the cleanliness of our Motel and the friendliness of our staff. Harshad Patel