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Best Western Plus Hotel Atrium Inn & Suites, Clarksville

4.5/5  - basé sur 444 notations.
275 Alfred Thun Road, 37040-6294, Clarksville, United States - Voir l'itinéraire

Bienvenue au Best Western Plus Atrium Inn & Suites !Choisissez cet excellent hôtel Best Western situé à Clarksville, dans le Tennessee, et profitez de nombreux équipements pratiques à un excellent rapport qualité/prix. Jouissant d'une situation idéale, le Best Western Plus Atrium Inn & Suites permet d'accéder facilement aux principales attractions et entreprises de la région. Nos clients apprécient le grand choix de restaurants et magasins situés à proximité de l'hôtel. Dans toutes les chambres superbement aménagées, vous trouverez accès gratuit à Internet haut débit, accès longue distance gratuit et articles de toilette. Des lits king size et d'autres équipements de catégorie supérieure sont disponibles dans certaines chambres. Nous proposons également des suites pour séjour prolongé. Veuillez contacter l'hôtel directement pour de plus amples renseignements. Nous offrons une navette gratuite vers l'aéroport BNA sur demande, pour un petit supplément. Veuillez contacter l'hôtel directement pour de plus amples renseignements. Notre hôtel offre depuis peu un café en plein air ouvert sept jours sur sept de 17:30 à 23:00. Happy Hour disponible. Notre personnel accueillant veillera à ce que vous passiez un séjour confortable et inoubliable. Réservez votre chambre en ligne dès maintenant dans cet hôtel de Clarksville, Tennessee, et faites des économies ! Passez un excellent séjour !

Best Western Plus

Hotel Atrium Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 446 voyageurs
Note attribuée
Excellent
301
Très bon
102
Moyen
20
Médiocre
11
Horrible
12
CONSULTEZ LES AVIS POUR
En couple En couple
99
En famille En famille
221
Escapade entre amis Escapade entre amis
23
Professionnel Professionnel
72
Voyage solo Voyage solo
20
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Good place"

5
14/07/2018

Pros: Room (204) is clean and well laid out. Water is nice and hot. They let me check in early. Wifi excellent. Location good. Cons: Bathroom fixtures looked new but acted worn. Parking lot has a lot of litter. Walls are paper thin. The motel is a bit pricey. Value 4/5. Overall 5/5. Wifi 5/5.

"Very Nice Hotel But......"

5
12/07/2018

This Hotel is VERY nice and conveniently situated right off the highway! Was in town to visit with family over this past weekend! This hotel is unbelievably beautiful! Love the water feature when you first enter! The staff is so amazingly nice and accommodating! The only downfall was apparently there was a bunch of kids running all over the hotel! They were being loud and running through the hallways, slamming doors all night! Which made my 3 day stay not very nice! If it weren't for the Staff doing all they could to settle the kids down I probably would have left after my first night! The “Chaperones” for the kids seemed to not care what they did! They were more focused on getting drunk and gossiping but wouldn't control the kids! I overheard one parent saying how the hotel staff was out of place for insisting that the kids stopped running around the hotel well after 11 pm! But, if they were out of place then the supposed Chaperones should have paid more attention to the kids so that the Hotel staff shouldn't have had to say much of anything! I also mush commend the managers who came out my last night there! You know it's bad when management has to be called in late at night because drunk parents aren't paying attention to their kids! THAT is the reason I gave this hotel the rating I gave! Because I saw that they care about ALL of the guest! And they go that extra mile to ensure the comfort of everyone! If you are ever in Clarksville I highly recommend this Hotel!! Just never go if they have large groups of unaccompanied children being watched by drunk adults who could care less! Other than that LOVE THE HOTEL! The STAFF and everything!!

"SO VERY SURPRISED"

4
05/07/2018

I could not believe how nice this Best Western was. We stopped in Clarksville to see the Late Models race at Clarksville Speedway prior to heading to Nashville for the 4th and this was such a plesant experience! Keep up the GREAT WORK BW! Breakfast was as expected for free but again it's free so we weren't complaining.

"Very helpful staff"

4
06/06/2018

our first room the lock did not work. They came to fix it fast and also offered us another room which we accepted that we didn't know was going to be a suite that was handicap accessible like our first room. Staff could not have been nicer. .

"Best sleep ever"

5
01/06/2018

This hotel was amazing. We had to book it the last minute, and we were so happy we did. Quiet, clean, quick check in, and the best part - the mattresse - the best rest ever. Very happy with everything.

"New and very clean!!!"

5
29/05/2018

We stayed in a king suite extended stay room- it had a full kitchen small table for four, desk with chair, coffee table, large sofa bed with chaise lounger, separate room for king bed, a very large oversized bathroom and large storage closets. We were very satisfied with our stay,I would definitely recommend staying here.

"Very nice hotel"

4
29/05/2018

We stopped in for a night just traveling back home. The check in person didn't seem real happy to be there kinda like the attitude i have to have a job so I am here attitude. The hotel itself is very clean, comfortable beds, and good breakfast. Also has a bar which we didn't use but thought that was a plus since most don't have that. Would stay here again if in the area just because the hotel itself was too notch just not the employee.

"Great Stay"

5
29/04/2018

Loved our stay, no issues! Staff was great and helpful! Loved the couch and sitting area in our suite. Close to so many restaurants and only 10-15 minutes to Fort Campbell. Would stay again in a heartbeat.

"Clarksville Best Western Plus"

5
20/04/2018

This hotel was extremely easy to access from the Interstate. It's clean and very comfortable! The staff was great to deal with and the breakfast was also good. Would recommend this hotel as one to definitely stop and stay!

"Great Hotel"

5
09/04/2018

Hotel was great, all that needs to be said. Clean, courteous and easy check in. Breakfast area had ample seating, plenty of food offered. Room was nice and roomy, slept 4 perfectly. If i had to go to Clarksville again, this is where i am staying.

"Nice new hotel"

5
06/04/2018

This is a very nice, new hotel. However, if you're looking for the hair dryer you will find it hanging in the dark closet from a hanger in a black bag. It took me forever to find it!! Not sure why it can't be left on the shelf of the vanity in the bathroom!

"New hotel"

5
26/03/2018

This hotel had a good staff and beautiful facilities. This is a new hotel and is worth the price we paid, which was just slightly above the other surrounding hotels and motels. We enjoyed a great hot breakfast.

"Great value "

5
25/03/2018

The room was very nice. The lobby and hallways were well lit and clean. Check in was quick and easy. Breakfast had plenty of options included. Everything worked in our room. The hotel was easy to find and conveniently located just off the highway. There were many options for places to eat just on the other side of the interstate, less than a mile away.

"Pleasant stop"

5
18/03/2018

We were greeted by a smiling face. Check in was fast and easy with a friendly greeting. The room was very clean bright and comfortable. There is a beer bar in the dining area which is nice. The breakfast area is on the small side but the complimentary breakfast was on point. There is a gazillion place to eat with a 2 mile area of the hotel. We would definately stay here again.

"Pretty hotel"

5
12/03/2018

What a nice surprise to find this beautiful, new and modern hotel in Clarksville. The room was oversized with pretty decor, comfortable beds. Great modern bathroom with high vanity and fabulous shower.

"Like New!"

5
01/03/2018

We had a great time here at this hotel. It was so clean and neat, it was "like new"! The bed was comfortable, the room was spacious, and the breakfast was delicious. The staff was professional and polite. The hotel itself had a convenient location to everything we did while in Clarksville. I would stay here again.

"Clean, Nice Stay"

3
19/02/2018

This hotel was great for one night. It is not fancy, but was clean. Like others have said, there are hot water issues. If you need hot water early in the morning, forget about it. You will have hot water in the evening. I supposed there is an issue with having hot water vs. the number of people, who are on the system at the same time. The staff is nice. Please not that breakfast ends on time and no exceptions. Also, you pay for bottled water, but there is a water dispenser near the check in desk - so you feel a bit nickeled and dimmed . Overall OK stay - for one night.

"Good place for a night"

3
15/02/2018

Good reception at check-in, most of the staff is friendly, but the best part is the location. Easy access on/off the Interstate and close to numerous restaurants and shopping. The nightly beer garden is a plus especially after a long day on the road. If you like to relax in your room, this might not be the perfect hotel because the walls are EXTREMELY thin, which makes the room noisy. No exaggeration...you literaly hear every movement in the hall and adjacent rooms. If you like to watch TV, the cable reception is TERRIBLE! Over all it's still a good place for one night.

"Dirty, moldy shower, noisy, no News Papers, & hot water issues"

1
12/02/2018

We wont stay here again. Many much better properties less than a mile away. Bath shower had substantial mold. Lady bugs and flies were in the room. The room was dirty. Don't look because you will be disappointed. Noisy with sound traveling from other rooms. Interstate traffic noise ie bothersome. Few newspapers available. It takes up to 20 minutes to get hot water.

"Consistently good choice for this location"

4
10/02/2018

I stayed here four times during my travels back & forth during our move from SC to Kansas, and the Best Western offered great value, good customer service, and a nice hotel room. It was comforting to be able to stay in the same hotel, and we found a favorite Mexican restaurant nearby. The location is great, right off the interstate, and there are plenty of dining options nearby. We especially enjoyed El Bracero each time we visited. Great Mexican food in a modern atmosphere. They accept pets, but their fee is $50.00. We stayed at La Quinta on our last pass through town because the Best Western was booked up. La Quinta does not have a pet fee, so this ended up being the better option with a pet. See my review of our stay at the Clarksville La Quinta hotel. This hotel books up quickly and it is popular, so book your hotel room far in advance.

"Great place to stay"

5
10/02/2018

Great place to stay. Consistent quality, service and value. More than adequate breakfast selections. Comfortable beds and rooms . Convenient location right off freeway. Close to many restaurants. Would gladly recommend this hotel to others.

"Overnight stay"

4
04/02/2018

Stayed at this hotel on our way to Florida. We had a spacious suite with two TVs and kitchen area with microwave and refrigerator. We really appreciate having a loveseat or comfortable chair to sit in, in addition to comfortable beds. The breakfast was tasty with all the usual breakfast items travelers have come to expect. The orange juice was tasty and much better than the watered down juice you find at most hotels.

"Best Western Rocks"

5
01/02/2018

Great experience! Great staff! Very clean! Convenient location! Will be staying here again in the near future! Would like to have a quicker hot water recovery for the upper floors. Hope the pool is open on my next visit!

"A real nice hotel"

4
22/01/2018

We were heading south and decided to stop in Clarksville for the night and was very pleased with our hotel choice. The front desk clerk was less than welcoming and seemed to be perturbed that we interrupted her phone conversation. The next time we needed info from her she again made us feel that we were bothering her. Back to the good points of our stay, the room was a suite and it was very comfortable and big. Two tv's and an HD signal. The hotel was nice and quiet and was had a good nights rest. We didn't have breakfast but everything looked good and fresh.

""Great Place To Stay""

5
16/01/2018

This is an outstanding hotel with outstanding staff. From the time we arrived to the time we left, the staff in this hotel was courteous, personable and very helpful. We had some very noisy and inconsiderate guests in the room above us and the staff handled the the situation immediately. The room was very clean and the decor was great. The bed was very comfortable. Breakfast in the morning was very good and a great way to start the day. Positively Recommend!

"We went out of our way to stay here."

5
04/01/2018

I have stayed at this hotel four times now. My son was stationed at Fort Campbell and when he Pcsd we stayed here. We have found this hotel to be the best In the area for convenience to restaurants and the base. We tried the holiday Inn, although it has an indoor pool, we feel this place is nicer. We even went out of our way this year to stay here on our trip between Texas and Indiana.

Rachel A, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you so much for taking the time to leave your kind comments for Best Western Plus Atrium Inn & Suites! I am so happy to hear that you are pleased with our hotel. We strive to ensure each and every one of our guests has a comfortable and relaxing stay. We know the excitement that comes with seeing our soldiers when we don't get to see them every day! We will look forward to seeing you the next time you are in the area.

"Excellent and Highly Impressed!"

5
02/01/2018

This hotel has been the best of all the Best Western Plus hotels I have stayed in. Great decor in the lobby and rooms. Upscale for a reasonable price. All the staff were friendly and helpful! Will plan on a future visit to the area just because of the hotel.

Rachel A, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you for taking the time to leave your comments for Best Western Plus Atrium Inn & Suites. I am just thrilled to hear that you will be planning another trip to the area just to see us again! That lets us know we are doing things right. We always strive to offer the cleanest, most comfortable, friendliest stay in the area. I wish you safe and exciting travels and look forward to seeing you the next time you are in the area!

"Absolutely outstanding"

5
01/01/2018

This hotel was top notch!! The sign said it was new, and they sure did it right!! Spotlessly clean, comfortable accommodations! They even have a beer garden which was fabulous!! We were there on New Years Eve and sat in the beer garden and played games and just had a great time!! The staff were all unfailingly polite and helpful!! The breakfast was good too!! Don't miss this awesome place!! Take the last train to Clarksville and stay here!!!

Rachel A, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
I am so delighted that you enjoyed your stay with us! Traveling over the holiday season can be very stressful. I am glad to hear that your stay with us was exactly what you needed along your journey. We hope to see you at Best Western Atrium Inn & Suites the next time you are in the area!

"Best Western Clarksville, TN"

5
31/12/2017

Excellent hotel and services with the perfect early morning breakfast. Very family friendly! Beautiful hotel with roomy carefully arranged accommodations and generously sized rooms, beds, and baths. Thank you, William and Deb

Rachel A, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you for leaving your kind comments for Best Western Plus Atrium Inn & Suites. I am so glad to hear that you enjoyed your stay with us and were able to take advantage of our breakfast. I am glad to hear that your room accommodations were more than sufficient for your needs. I wish you safe and exciting travels and we will look forward to seeing you the next time you are in the area.

"family stay"

4
26/12/2017

Pleasant surprise on how good our experience was. I haven't stayed on a Best Western for decades and I have never taken my family to a Best Western in nearly 30 years of marriage. I chose to stay here because of the ratings compared to other hotels in the area and the view on the website. The building seems to have been updated recently and it looked very nice. The staff was very friendly, especially the staff at breakfast.

Rachel A, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you for taking the time to leave your kind comments for Best Western Plus Atrium Inn & Suites. I am so glad to hear that you enjoyed your stay with us. We just love our breakfast staff! They are some of the kindest ladies we have ever had the pleasure of knowing. I am so glad that you were able to get acquainted with them. We certainly hope to see you the next time you are in the area!

"Nice for the price"

4
21/12/2017

Curb appeal nice, close to shopping and food, good breakfast with waffle maker, rooms nice with comfy bed however walls are thin and could hear talking/noise in other room and hallway as if they were inside room. Easy to connect to WiFi.

"Wonderful Stay"

4
01/12/2017

Great stay, with only one drawback. The hotel needs to be able to tend to guest with food allergies. Other than that the hotel was wonderful. The room was clean and the staff was very helpful. The location was located near the interstate and was easy to get around. Happy with the stay, my wife and I will be back.

"Take the last train to Best Western Clarksville"

5
26/11/2017

This hotel is fairly new and is right across the street from Cracker Barrel. The rooms are clean, the beds were comfortable and overall the staff was professional and helpful. We stay at Best Western almost exclusively and this is one of the better ones.

"Just passing thru"

4
22/11/2017

Nice hotel for the money and close to many restaurants.Slept like a baby in the bed provided! The room was decorated very nicely and the walk in shower was nice to use with plenty of room inside. My wife used the internet that was provided and had no problem.

"BW Clarksville"

5
16/11/2017

Everything you would expect from a hotel was delivered. Friendly staff, clean, inviting decorum and quiet. Hotel was also located near several restaurants and a mall. Just off of 24 which is very convenient.

"Stay good, needs breakfast"

3
11/11/2017

Stay good, needs a better breakfast, better desk chairs, and a toilet seat that can flip up straight (416). Breakfast is terrible. Worst I've found.no hard boiled eggs. No plain yougurt. No plain oatmeal. Very small serving area.

"AMAZING BEST WESTERN!"

5
11/11/2017

Lovely staff and lovely service! BRAND NEW HOTEL with great breakfast and other amnesties! Highly recommend this hotel to anybody travelling through the I-24 corridor in this area! Great for short and long-term stays!

"EXCELLENT STAY AND BEER GARDEN TO MATCH"

5
08/11/2017

Excellent Best Western the best I have ever stayed in. Excellent rooms and fast internet. Beer Garden to meet new people or just drink a beer and breakfast to drool over.... It was well worth the money.....

"Always a pleasant stay"

4
06/11/2017

This is our second time staying at this hotel and just like the first, it was a pleasant stay. Cleanliness is huge for me and this Best Western did not disappoint! When in Clarksville this will be our choice hotel to stay once again.

"Stay was pleasant"

5
06/11/2017

This was the first time staying at this hotel the experience was excellent, no compliant. I would recommend this hotel if you want to experience friendly, and professional employees.Breakfast was enjoyable and the staff was very helpful with directions around the city.

"Business trip"

5
05/11/2017

Always excellent, quiet, clean, perfect beds! Next door to Sams Club, easy on and off to I24. A short drive to mall for shopping, every kind of food you could want but be prepared to wait in line as this is a busy area. Movie theater close by at mall. Several wineries and distilleries nearby. Great breakfast served from 6AM to 9AM.

"best stay in Clarksville"

5
02/11/2017

This hotel is very clean and professional staffed. NO complaints what so ever. This is the third time staying at this hotel and never a problem. It is centrally located to restaurants and shopping. Excellent choice

"Business Travels"

5
02/11/2017

I was very pleased with my stay at this Best Western Hotel. This is a very clean hotel. The room was very clean and the bed was comfortable. All of the staff were very professional and very friendly. The room was very quiet and extremely clean. You can't go wrong by staying at this Best Western Plus hotel!

"Really NICE Hotel!"

5
31/10/2017

Extremely convenient, right off the interstate. New building, very clean and beautifully decorated, friendly and professional staff who take pride in what they do. Great breakfast and also Cracker Barrel is across the street. I highly recommend this place!

"Nice surprise in Clarksville"

5
31/10/2017

This hotel provided a nice respite from the hectic anxiety of a wedding for out of state guests . There was some confusion checking in related to the rooms being reserved . I would recommend if u reserve online to make a follow up phone call to be sure your reservation is as you expect.

"Great stay "

5
30/10/2017

Had a really great stay here!! Got the internet to work when it wasn't...nice rooms.. by far the best morning breakfast waffles pancakes toppings for them..real eggs, cheese for your eggs and salsa..sausage. .biscuits and gravy..yogurt fruit cereal sweet rolls the list goes on!!

"Great Stay"

5
21/10/2017

If you're going to the Clarksville area, this is defenitely the best hotel to stay at! I have been to Clarksville several times during the past 20 years. There is no comparison. This is the place to stay.

"New Hotel"

4
20/10/2017

Stayed here while attending a family reunion. Everything was fine. The breakfast was good, but the attendants at breakfast could have been a little friendlier. They just stood in the door to the kitchen and didn't interact with the guests at all. (My sister-in-law does this same job for Marriott and she has personality plus. She always talks with the guests, asks them how they're doing, refills their coffee, asks them if they want coffee to go, she's a VERY personable gal. They need people here that act like they want to be at work.) The first day they cleaned our room, they didn't replenish the face towels, the wash cloths or the toiletries. I had to call the front desk and ask them to bring us some. Then, the person that brought them kind of acted like they deserved a tip. Sorry, but if housekeeping would have done their job, you wouldn't have had to come to our room. The hotel is nice and clean, no complaints. Charging me $50 for my little 12-pound dog that doesn't shed is ridiculous, though.

"Great hotel!!!"

5
11/10/2017

It was a very pleasant stay!! My family and I have stayed here on two different occasions and both times we was well pleased. I would definitely recommend this hotel it is very close to many resturants and shopping as well. Rooms are very comfortable and spacious.

"Best western... best experience!!"

5
11/10/2017

This hotel overall was excellent! Clean. Comfy beds. Quality linens. Great breakfast. Friendly and helpful staff. Great quality for the price. Definitely would recommend! I'm looking forward to returning!

"New Favorite "Go To" Hotel"

5
10/10/2017

This is our new favorite hotel chain to use when traveling whether it be one night or multiple nights. The price is extremely competitive and the hotels we've been to are consistently clean, friendly and very convenient.

"BEST EVER"

5
08/10/2017

This is without question the VERY BEST BW I have ever been in. I would also put it up against any competitor. Our recent trip had us in 8 different hotels over 14 days and the Atrium Inn Clarksville topped them all. The staff, the rooms, the beds, all excellent. If you are in the area it is a "must stop".

"review of visit"

5
06/10/2017

We enjoyed visitng this hotel while we were attending a wedding in that area. It was close to the wedding and the reception for our great niece's wedding. The breakfast was wonderful and were able to take a couple of bananas with us for the trip home.

"Best Best Western"

5
27/09/2017

Would stay here again. Comfortable bed, pillows. Toiletries were excellent. Breakfast was excellent - scrambled eggs, sausage, bacon,biscuits and sausage gravy, yogurt and much more. Clean, upgraded Best Western. Extremely satisfied. Coffee, tea, hot chocolate, choice of creamers 24/7. Room beautifully appointed.

"Excellent"

5
25/09/2017

Clean hotel and smelled very pleasant as well. It was quiet and enjoyable. Staff was super nice and greeted us right when we walked in. We came in for the Spartan Race and will use this hotel again at the next ones that are close by.

"Best Western Clarksville TN - Excellent"

5
19/09/2017

Comfortable, clean, friendly and very helpful staff. Would definitely return. Was surprised to find that the hotel was 2 years old. It appeared as though they had just opened. So fresh and clean. Only one downfall - had one small mirror in the room. There were two of us trying to get ready for wedding. Needed at least one more mirror - preferably full length.

"Attending a wedding"

5
08/09/2017

I rate this hotel with 5 stars. Friendly and professional staff. Very clean lobby and rooms. The breakfast was plentiful and the staff made sure to replish when the food was getting low. The location was close to gas stations and shopping.

"Nice but stunk."

3
07/09/2017

Nice new hotel, looks great until you enter and get slammed with a very strong chemical type odor. If you stay here bring a VERY strong air freshener. I have to sleep with a CPAP machine and it didn't help to filter out this odor. The breakfast was pretty okay, the fruit available was apples and very green bananas. The rest of my stay was okay and I only had to endure one night thank goodness.

"Pleased with my stay!"

5
05/09/2017

The hotel is clean, modern and the service was great. The breakfast had a nice variety and the breakfast workers were polite and accommodating. The lobby has complimentary coffee, tea and hot chocolate all day.

"Excellent Hotel in All Respects!"

5
30/08/2017

This is an excellent hotel in all respects. The staff are very friendly, helpful, and patient; the rooms very comfortable; the bed firm and restful; and the included breakfast reasonably good. Thank you!

"Vacation trip"

5
29/08/2017

Made reservation days in advance and was greeted as a Diamond member, then offered the extra benefits entitled. The hotel and staff was very curtious and professional, would definitely plan to stay at this location again

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thank you for leaving us this great review and thank you for being a loyal rewards member!We are so glad you could make your recent stay welcoming. We look forward to seeing you in the future!

"Casual Vist"

4
27/08/2017

The room was clean and the bed slept well. The only complaint I have is I was on the bottom floor. And whoever had a room above had kids and you could hear tracking footsteps. The breakfast was decent and the staff was courteous.

"drop the ball"

1
27/08/2017

no eggs on buffet, staff was indifferent. no caffeinated coffee. running vacuum at 800 in the morning. breakfast buffet closes at 900 am. nobody to check you out at front desk. you have to pick up phone to call before someone will check you out.

"Base for the 2017 and 2024 Eclipse"

5
25/08/2017

We stayed here for two nights as a base for watching the Eclipse of the sun from Hopkinsville Kentucky. The hotel was just fine, great staff and a quiet location. The rooms were huge. the breakfast buffet was good and filling.

"excellent place to stay"

5
25/08/2017

This is a great place to stay for a great cost! We originally were going to book another hotel, but I read a few reviews that said this one was much nicer, across the street, and cost less. I am glad I went with this hotel. We were on the second floor right above the balcony, but didn't hear any noise. the pool was closed when we got there, due to the season, but the room was comfortable and we were glad to stay in and rest after our long drive. Their continental breakfast was fantastic! to get that kind of food and as much as we ate would have cost quite a bit if it was at a restaurant. we will definitely be staying here again.

"stayed there for the eclipse"

4
24/08/2017

Great hotel. We were on the first floor so expected noise but it was not bad at all. Close proximity to the free breakfast. At night they bring out food for the guests as well. Nice bar area with craft beers only. The pool was small and outdoors but not many people used it so it was fine. Very clean hotel with helpful staff. Our lock was broken on our door and it was fixed within 30 minutes. Would definitely stay there again.

"Great stay"

5
23/08/2017

We were in Clarksville for the eclipse. Overall the resort was nice, clean and everyone was helpful and friendly. The girl who helped us at check in was very helpful, our housekeeper was very nice, both the girls who worked the beer garden on Sun night and the man who was there Monday night were very friendly. At $80-$100 it would be a good value. Due to when we were there no way to rate the value. The pool was really small and there was no hot tub, we like to relax in a hot tub at night. But the pool was nice and cool which was nice since it was in the sun we thought it would be over warm. The breakfast hours were really early ending at 9am. Which during normal weekdays may be fine but not very "vacation" like hours. Wifi was very bad, kept dropping us.

"Very Nice"

4
20/08/2017

No reservation, last minute decision to stop for the night. Pulled in and front desk was very helpful. Clean, in good repair, friendly staff, good hot breakfast, I love that the gal working in the breakfast area kept the tables and floor clean.

"We Found Our New Clarksville Stopover!"

5
13/08/2017

We make regular St. Louis -> Atlanta road trips. (Grandkid visits, you know.) Clarksville is kind of our mid-point layover, but this is the first time we've stayed at B/W Atrium. Wife has declared it to be our new stopover spot. Wife Liked: Quietness; Quality of bathroom towels; Cleanliness of bathroom including the shower curtain; Lobby entry of all rooms. I Liked: Availability of electrical outlets--plugs galore for CPAP machine, cell phone chargers, etc.; Lighting--nice, bright bulbs in the room instead of those low wattage curly things; Breakfast--included bacon, sausage, hash browns!. We both liked: Friendliness of desk personnel; Comfort of the bed; Size and Cleanliness of the room.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Rislaw, I'm so glad that you and your wife enjoyed your stay with us. Were happy to have you as one of our new loyal guests. We look forward to seeing you the next time you are in the area.

"Internet sucks. Slow to no internet"

2
12/08/2017

Room very clean. Clerks nice but trying to get internet was very aggravating . Get very little signal very slow or no internet. Tried to get help but didn't help. Did not have any problems last time we stayed here.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Buntonka, I'm happy to hear that we were able to provide you an nice clean room. I apologize for any inconvenience you had with the internet service. We are currently working on getting that issue resolved. Please keep us in mind the next time you are in the area.

"Stayed on a Saturday night after driving 14 hours. There was a noisy group in the atrium having a reunion."

4
11/08/2017

Attendant could not get group to quiet down and go to their rooms. This was at 11:20 pm. Kids running up/down hallway and slamming doors. Kids were under 6. Had to'ask' the people personally to be quiet and respect others needs to get sleep. Night manager did give us a discount. Staying their again on our way back home on a Monday night. Should be... better be... quieter

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
bjschaumburg, Thank you for taking the time out of your day ti write us this review. I apologize for any inconvenience you had , especially the loud noise you experienced, during your recent stay with us. We would love to make it up to you and appreciate you giving us another chance. We look forward to seeing you during your next stay.

"Excellent Hotel"

5
11/08/2017

I would highly recommend staying at this hotel. It was very clean and the staff was great. The breakfast was awesome not having to go out. There was so much to choose from and the staff always kept checking to make sure the bar had plenty. There were so many places nearby to also go to.

"Better?"

5
11/08/2017

It doesn't get any better than THIS! The staff, the room, the breakfast, the comfort of the beds, the layout of the rooms, the pool, the exercise room and equipment all should get the highest marks. In my opinion and based on my stay I would say it doesn't get any better than THIS!

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
R5370SGtonyl, I am are pleased to hear you enjoyed your recent stay at our hotel. I'm glad you gad the chance to enjoy our breakfast, fitness center, and swimming pool. We would love it if you cane and stayed with us again. I look forward to seeing you if you ever come back to the cCarksville area.

"My Designated Location"

5
06/08/2017

EVERY visit to Clarksville, this is my home away from home. It's good to see familiar faces. Which is very rare in the hotel world. Bernice is always there to make sure our breakfast is hot and fresh. The housekeeping staff is always pleasant. The front desk....i can just go on and on about them! They added a bar recently. Having a cold craft beer and just walking to my room was great. I will always recommend this place.

"Unbelievably noisy!"

1
05/08/2017

All but a few rooms were occupied by people attending one family reunion!!! There were many, many people in each room. Children were banging on our wall, screaming and running everywhere. It was complete chaos. Most of the people not in that family checked out the next morning. Including us! Only one of the two elevators was working. That elevator was barely working. The bedding and towels were not clean and neither was the room. The pillows were like rocks. Only one girl was working the desk at night. She could do nothing and it was not safe for her to be there alone. Some of the people in this family were older teenagers with definite attitude problems. The limited staff were very nice and were just helpless in this chaos. They should have been able to call the manager or police to come in immediately. We were allowed to check out a day early and were given a comp for the night we spent there. Not enough staff and no security. I would never stay there again.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Firstly, I would like to thank you for taking the time to advise us of your recent stay. I am very disappointed to read about your recent experience during your visit to our hotel. I do understand and sincerely apologize for some of the points you mentioned about your experience, especially the noise you experienced while trying to enjoy your stay. This level of service is certainly not acceptable and we have addressed your concerns with all the party's involved. I know an apology will not change the outcome of your recent experience at our property but, I want you to know that we do care and take your concerns to heart. We would love it if you give us the chance to make it up to you. Please do keep us in mind the next time you are in the area.

"Great Hotel"

5
05/08/2017

The front desk attendant who checked us in helped sign us up for the Best Western rewards points and was very helpful. We haven't stayed at a Best Western for a very long time. It looks like BW is improving its facilities, value, and the guest experience. We will be staying at Best Western Plus when we can, very nice hotel.

"Business trip"

5
04/08/2017

Very friendly and clean hotel. Rooms are exceptional, rooms are always just the right temperature. Beds are extremely comfortable but I would like a small blanket instead of just a coverlet. Bathrooms are clean and have real bathtubs not acrylic although some have the large walk in showers only. Always cleaned room when I return from working. Breakfast buffet has gotten much better than a year ago. Food is fresh always a good choice and attendants are there should you need anything. Well lighted parking lot for late arrivals and the door is NOT locked after 11PM as some are in other hotels.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Harriet, I'm happy to hear that you enjoyed your stay at our hotel. It always puts a smile on my face when I hear that we always meet your expectations. We love having you and look forward to seeing you in the future!

"A good value"

5
02/08/2017

My stay at this Best Western was a great experience, the price the cleanliness of the rooms the friendliness of the staff. When looking for a hotel you are looking for the right location .Cleanliness a good value and excellent service. I would most definitely stay here again and again.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Rufus, I'm happy to hear that you enjoyed your recent visit to our hotel. Thank you for taking time out of your day to leave us your review. We pride ourselves on our clean and friendly environment. Please keep us in mind the next time you are in the area.

"excellent facility with staff that exceed expectations"

5
01/08/2017

New facility that is well maintained. Extremely convenient to I-24 and only 40 miles north of Nashville. Lots of good restaurants to the west. Quiet atmosphere that all guests seem to respect and enjoy.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Veryl, Thank you for leaving this nice review. I am happy to hear that you enjoyed your stay. We look forward to seeing you the next time you ate in the area.

"Awesome Hotel"

5
01/08/2017

This is a very clean hotel with very large hallways and rooms! I was impressed at the oversized refrigerator in the room! We plan to be back in the the with friends and I will suggest that we all stay here!! We like nice hotels and I was very impressed with our stay.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
We're happy that you enjoyed your stay at our hotel. We pride ourselves on our clean and friendly environment. We do have rather large hallways and a small microwave and refrigerator in each room. We look forward to seeing you the next time you are in the area.

"Nice Easy Stay"

4
31/07/2017

Brand new, very clean hotel. Good customer service, fun design for a hotel. Lobby beer area that also serves as the breakfast area. Rooms very comfortable. Pool outside and was good and clean for the children. Only note: If you are planning to utilize the breakfast and you are traveling it does not start until 7! Lobby was packed with people waiting. If I knew this I would have planned to go over to Cracker Barrel. Other than that, this is a great place to stay for road travel.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Allison, We appreciate you taking time to write us this great review. The breakfast opens at 6 am Monday-Friday and 7 am on Saturday& Sundays. Were glad you had the change to try the breakfast and enjoy our outdoor swimming pool. Please keep us in mind the next time you are in the area!

"Great Value and Very clean hotel"

5
31/07/2017

The hotel was very clean. Rooms were comfortable and the breakfast was great. Coffee was available all the time. A wonderful experience. It is a very convenient location far away from traffic. It is a great place for all travelers.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Kory, I'm glad you had a great experience at our facility. We would love for you to come back. Please keep us in mind the next time you are in the area.

"Excellent Stay"

5
27/07/2017

We were visiting family in Clarksville and stayed five nights. The room was spacious and clean, and the housekeeping service was excellent. Breakfast was also excellent, and the ladies who worked in the breakfast area were extremely kind and made breakfast very pleasant. When we checked out at 6:00 a.m., I was surprised to be given grab-n-go bags for my mother and me. The desk clerk encouraged me to fill the bag with some other portable items from the breakfast area, and it was a nice touch for us as we started on the long drive home. Several suggestions that I have: There was no dresser to store out clothing, even though there was plenty of room to put a small dresser. The stand that holds the TV, microwave and fridge has two very small drawers, but other than those and the one drawer in the nightstand between the beds, there are no drawers, so we had to use our suitcases to store a lot of our clothing. The closet is nice and big, though, so that was nice. Luggage racks would be helpful, but we used the desk and the seat in the room. I would also suggest that a rack or shelf of some sort be added to the shower. The walk-in shower was very helpful for my mobility-impaired mother, but we had to put the shampoo/conditioner/shower gel bottles onto the floor, and it was difficult for her to bend down to retrieve during her shower. For people who have mobility issues, that would not be an ideal situation, so just suggesting the addition of a shelf or something to hold some bottles. Thank you for a great stay!

"Quick Trip"

4
27/07/2017

We decided to take a last minute trip to Clarksville to watch a ballgame and needed a room. They were able to accommodate my large family in a one room suite. The room was clean, comfortable and more than adequate for our overnight stay. The breakfast was better than expected. Eggs, bacon, sausage, biscuits, gravy, hashbrowns, yogurt, waffles and more. Very clean and well done. Their is also a 'beer garden' in the evenings that seemed to have a good selection of beers available. I didn't get to partake so my review is based purely on what I saw as I passed by. The outdoor pool was very warm and my kids enjoyed it. It needed to be skimmed because there were lots of bugs on the bottom but it's Tennessee in July so that's par for the course. The only problem we had was our reservation. I had called and made it the night before through Best Western's call center. When we arrived they had no reservation for us. It was somehow lost. Luckily our room was still available and we were able to stay. The attendant on duty, a young woman named Jenea (I think), was excellent. After she got us checked in, she called other hotels to be sure we were in the right place, checked other dates, and showed concern for us and the potential for possible credit card theft, given the circumstances. All of the staff we encountered were excellent but our initial encounter with Jenea set the tone. If we ever have a reason to come back to Clarksville, we will stay here again.

"Welcome To Clarks-Vegas"

5
26/07/2017

My company and I stay here at this location often for our job and this recent stay has been another good one for the books. It's a good location being that it's near multiple food and shopping locations. Front desk staff is very friendly and helpful, Christina and Michele are there and they take care of us! The Breakfast is always great also and so is the ladies who keep that going for us. Housekeeping is always on top of their game also. Kathya is a standout! Always friendly and hardworking. No matter what I come back in from my work day, she always has my room neat and tidy. Overall, I give this stay another A+. To the Manager/General Manager there, you have some excellent ladies there working for you just in case you didn't already know!!!

"First Trip to Best Western Plus"

5
25/07/2017

The room was clean and up to date. Breakfast was really tasty and fresh. Staff was very courteous. Bed is nicely firm. I slept like a log. No problems with the internet. Only issue was in having to re-code the key card daily. The hotel was full, but they had adequate parking.

"awesome!!!!"

5
24/07/2017

the staff was very nice and the hotel was very clean i will be back ! The girls at the front desk are a breath of fresh air, better than the hotel i stayed at a few weeks ago. and when i did have an issue they were there to fix it and come to the rescue.

"Great place to stay!!"

5
20/07/2017

Excellent hotel and great staff. Close to everything! Always stay there! The staff is friendly and helpful. Rooms are so comfortable. Beds great. Breakfast good. They give a to go bag in the morning if you leave early. Have stayed on trips to family every time!

"Bugs"

1
20/07/2017

I wrote a review a week ago. But the last nine days I have been fighting bed bugs so I missed a link. I knew something was really amiss when we arrived at 6:30 on July 2nd and there was no one at the desk. She never came. There was a sign that read to call a number. We did and could hear it ringing unanswered in the back room. The bar in the lobby was open so we went for a beer. FInally she returned but then left again and we could see her outside on the phone. We finally checked in 35 minutes after we arrive. One of the worst mistakes of my life. I woke up with two bedbug bites. I told the clerk and she apologized but there was no element of surprise. We stopped in KY and bought $50 worth of bug spray. We sprayed everything. Unfortunately, they got in my wallet and I got contaminated. I have now spent over $750 to rid myself of these and counting. ($250 sprays and bombs, $300 one house exterminator and $235 on another). I have not slept over 5 hours until last night after the exterminating. My face and other parts are swollen. Do not stay here.

"Great Stay"

5
17/07/2017

The hotel was awesome. The only thing I did not like was the fact that online it stated pets were not allowed, which is why I booked there. However there were 2 big pit bulls staying on the same floor as my family. The pet policy needs to be revised if pets are allowed.

"Home away from home"

5
16/07/2017

Clean, friendly staff, good breakfast with a variety of cold and hot foods. Fast housekeeping services! Pool. Self service laundry, easy check in and check out. Location is convenient to shopping and many restaurants. Comfortable!

"Southern hospitality"

5
15/07/2017

We have never driven west of I95. We decided this year to take a trip from Florida to South Dakota. We arrived one afternoon in Clarksville, exhausted after having stopped in Atlanta and Nashville to see the sites. We were a tired, family of five walking in. It took all but 5 minutes from the time we walked in asking if they had a room, to the time we were passing out in our beds. Never seen a smoother check in process. The young lady behind the counter was efficient, welcoming, and helpful. She persisted in making sure we obtained the best price for our room, asking us if we were AAA members, or even government employees. We showed that we were teachers in Florida, and so she gave us the government discount. This was so surprising because we stayed in many hotels along our trips throughout the years and have never had someone actively try to give us the right rate for our family. The area of Clarksville was nice as well, with many places to eat great food. Needless to say, very happy with our stay.

"Great says it all"

5
13/07/2017

Everything was great. Staff was wonderful. Lobby and the rooms were clean. They were very accommodating at the last minute when decided to not to stay at the country in and suites because of safety concerns. Thank you all and godbless

"My stay"

5
10/07/2017

Staff awesome! Hotel very clean, modern and in a great location! Would definitely stay her again and would recommend this hotel.Stayed 3 nights and only encountered a minor problem.That the staff immediately took care of!!

"Horrible! Highly NOT recommended! "

1
10/07/2017

The room was fair, floors in bathroom were dirty, clearly not mopped. The walls are paper thin and kids and adults were screaming and running amuck and slamming doors. Sounded like they were tearing the place apart. Called front desk twice to ask for intervention. Finally quieted down around midnight. Next morning go down for breakfast before 9 am and there was no eggs or bacon. Asked the attendant if they had any more and she pointed to the clock and said we close in 4 minutes! The breakfast area was full of people trying to get some food and the attendant actually walked right in front of them and took the food away before they could get any. Piss poor service! No consideration for their guests. If you serve breakfast, food should be available right up to the closing time. Just plain rude attendants. Front desk asked how our stay was and we stayed it was unpleasant and she didn't even ask why! Guess they don't want to know. Or they just don't care. Worst hotel stay ever! And we're rewards members so we've stayed at a lot of hotels! New hotel with crappy customer service.

"Best ever"

5
08/07/2017

I have staye at many hotel's in my life all over the world, But this one was have to say the best, so friendly and so clean and new and very welcoming to all. The Brekfast was great and the coffee and all was so very good and not one person there looked like they had anything bad to say and many happy Family's there.

"Wonderful"

5
05/07/2017

This hotel was wonderful!! Staff was great we arrived a few hours early our room was ready they allowed us to check in early. There is a beer garden on the 1st floor which was ok with me because the bartender was great and we met some other travelers there. Big room. Beds and bedding super comfy. Overall great stay will stay here every time.

"Would definetly stay there again"

5
05/07/2017

This hotel was very clean, room looked great, breakfast ok, workers very friendly. There was construction around the area but thats not their fault. Getting to restaurants and shopping was easy. Would stay there again, no problem.

"Great stay"

5
05/07/2017

We just needed a place to stay one night with passing thru Clarksville. This was a great hotel. Staff was great and it fit our needs. Very clean and comfortable. I would recommend this hotel to anyone.

"Excellent"

5
03/07/2017

I am a travel agent, and this property exceeded my expectations! From the moment we checked in, to a restful sleep, to the most amazing breakfast I have ever had at a hotel - this property is amazing!!!!!!

"Enjoyable Stay!"

4
02/07/2017

Pro's of Best Western: Great location, friendly staff, free breakfast, spotless rooms, pet friendly ($50.00 fee), all pet friendly rooms are on the ground floor, gas station right next to hotel. Cons: No ATM, one washer/dryer, coffee machines in the bathroom. That's right, the bathroom. One might argue that lack of space in the room caused the hotel to put the machines in the bathroom. Wrong, space is plentiful plus it's very unhygienic. Overall, a comfortable night's rest.

"Take time to go Downtown Clarksville"

4
28/06/2017

Good location and appears to be in a safe neighborhood. Take the time to drive downtown. View the campus of Austin Peavey State University. View the many churches downtown and the large homes around the downtown area. Don't fail to drive along the Cumberland River dowNorth the hill from downtown. This a nice way to spend the evening after dinner before it gets dark and all the traffic has gone.A good place to eat is the Cracker Barrel Restaurant diagonally across the road from the hotel.Two small issues that management could correct are luggage racks in all rooms and tops to the coffee cups that fit. All in all this was a good stay and we would definitely recommend it.

"Great Stay!!"

5
27/06/2017

Enjoyed the stay very much. Nice, clean hotel with great staff. The added breakfast that was included really hit the spot. Evidently, the hotel is also pet friendly which is nice for guests with furry friends!

"Home Away from Home"

5
26/06/2017

We love staying at Best Western Pluses because we know we will have a clean room an an awesome breakfast to start our day. It is also pet friendly so we can bring our 2 dogs. They have a rewards program that will earns free nights stays and bonus gift certificates at different times of the year. That helps tremendously when we are traveling.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
We are happy that you love staying at Best Western because we love having you! We pride ourselves on having a clean and comfortable environment. We do all ow pets for a small non-refundable pet fee. We are glad you have been able to utilize our rewards program. We look forward to seeing you the next time you are in the Clarksville area.

"Best value in Clarksville"

5
24/06/2017

This is a very new, well appointed hotel for the price, in this area. Other hotels in this price range are less than desirable. The only drawback I can think of, is location. There are no restaurants on this side of the interstate/

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
David, I'm happy to hear that you had a good stay at our hotel. Except for Crocker Barrell the majority of the restaurants in town are on the other side of the interstate about two minutes from our property. Please keep us in mind the next time you are in the area.

"Clarksville Best Western is Great"

5
24/06/2017

Excellent service. Excellent value for the price for the room. Love the Happy Hour and bar time that goes into the evening. Tremendous breakfast. Room was excellent. Comfortable beds. Big room. Nice having a refrigerator in it. Only drawback is ice is located on the 2nd and 4th floors.

"Recommended hotel"

4
22/06/2017

The rooms were nice and bright, clean, and relatively quiet. Many restaurants located nearby. We enjoyed the big breakfast with a variety of hot and cold items and very good coffee and teas. The outdoor pool is nice but small. It was good for young children. Ours were 5- 11 years old. The beds were comfortable and the room was large.

"My stay"

4
22/06/2017

Good food, room, and service. Had a great time with people that I did not know. One thing I wish you did have was a hot tub. Over all great place. I have no other report to make at this time. Clarkson, was a good place to visit.

"Pretty Nice Hotel"

4
21/06/2017

Stayed here during our FL bound road trip. Overnight stays with 2 young kids (3 & almost 2) is definitely not easy. We requested a crib and got a pack 'n play which was disappointing. We also had requested it ahead of time but still had to call the front desk once we arrived to get it. Other than that the hotel was really good. Pretty clean and good breakfast. Rooms were a good size.

"Traveling through....."

5
19/06/2017

Very clean, spacious room. Breakfast area was congested, but food was good. Lots of food places around to choose from. Pool was nice. Could hear someone's tv through the wall early morning, but would definitely stay again.

"1 Night Stay"

5
18/06/2017

The room and staff were amazing. The kids really enjoyed the pool area. Highly recommend the local Pizza place if you get hungry late. Highly recommended and i am looking forward to returning. Thanks again!!

"Excellent Value, Clean, Well Maintained and Comfortable"

5
12/06/2017

Nice modern property that is well maintained, clean, comfortable and professional / cordial staff. Well appointed lobby and b'fast area that is very welcoming. Above average service by staff, especially the b'fast area attendant - she was awesome! Rooms are a generous size, comfortable for 3 adults. Very clean, beds and pillows comfortable for a good night's sleep. All amenities you'd expect for a mid-priced hotel. Quiet even with a couple of active children across the hallway. Decent, above average b'fast for this type mid-priced hotel. Plenty of eating options within 5 - 10 minutes. Like the military theme, recognizing that Ft Campbell is so close - respect for our service members. Will definitely stay there again if traveling through the area.

"New..Nice..Friend.."

4
12/06/2017

New and very nice staffing at this brand new hotel. Great food and a variety of breakfast items to choose from. Clean rooms but being by the side doors keeps us up a lot. The doors slammed shut making a loud noise.

"Very nice!"

5
10/06/2017

Very nice hotel..away from all the hustle and bustle! very clean and breakfast was awesome..would highly recommend this hotel to anyone..rooms were big..and it was quiet..parking lot was lite up very good at night

" Breakfast is better than most"

3
06/06/2017

We stayed here for 8 nights as we PCSd to Fort Campbell. The hotel is nice and clean, but the rooms are missing some basic convenience items like a safe, luggage rack, and cots for extra bedding. The Wi-Fi is in and out and the connection from our room was very weak. If you're on the first floor, the lobby music filters into the room while you're trying to sleep and the breakfast employees can be heard working in the early morning. We appreciated that they allow pets for a $50 overall fee. The breakfast is better than most other hotels, but we wish there was an additional egg option like hard-boiled since they only have the alternative scrambled eggs. Everything aside, I would stay here again, if needed.

"Great place to stay"

5
06/06/2017

Great place to stay, Clean, Friendly and okay WIFI. Only stayed one night but staff was very friendly. I would recommend this place for anyone staying in Clarksville Tennessee ! kncjnsdjkljndcionsdklndklnzxcklncjklnuocjksm,ZXNjnzxjklzjkljlzxjlnzcvjsdujsusdjdnsvdfjnsd

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
I am happy to hear you enjoyed your stay with us! We pride ourselves on having a clean and welcoming environment. Please keep us in mind the next time you are in the Clarksville area!

"Comfortable Hotel, But Don't Trust Your GPS Getting There"

5
06/06/2017

We were directed to the east of the town and around the industrial park to get to this hotel. We went about 4 miles out of our way following the GPS in our car. It is easy to get to the hotel. It is right by Sam's Club. The hotel is nicely decorated. The reception employee was efficient and very pleasant. The only complaint about our 2nd floor room was that the refrigerator froze our cokes. The breakfast room is quite small. With the hotel fully booked (as it was when we stayed there), it is too small. The usual Best Western breakfast entrees were served. The area was very clean and there was an employee present. During the evening, they have a beer garden in this area from about 5:30 -11:00 PM. Nice touch. It is a quiet hotel as it isn't right next to the freeway. Eating places are mostly on the other side of the freeway but are easy to find.

"Clean, comfortable hotel with friendly service"

5
01/06/2017

I was completely satisfied with my stay at the BW. Check in was simple and fast. Staff was really nice. We were late to breakfast when it was shutting down and the lady stopped taking the food and asked us if we wanted some food before she took it away. Rooms were nice and clean and roomy. I will definitely be staying here again

"Pleasantly Surprised"

5
28/05/2017

Great hotel. I must admit, i wasn't expecting a whole lot from Best Western but this hotel had the feel of a 4 star hotel but without the price. Good location and friendly staff. I would definitely stay again.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Cody, I am happy to hear you enjoyed your stay at the Best Western! We are actually a Best Western Plus so we will have more amenities then a standard Best Western. Please do come back to see us the next time you are in the area.

"Excellent Value"

5
25/05/2017

This is a wonderful hotel. Our rooms were very nice, very quiet, with comfy beds, and everything was super clean. In addition, the staff went above and beyond to help us with questions and needs. Overall, the service and value of this hotel was exceptional. We stayed in another BWP in our first destination, and it was just as wonderful. I definitely plan to choose a Best Western Plus where ever I travel.

"Excellent Hotel"

5
19/05/2017

It was our first time staying at a Best Western Plus. We usually stay at Hampton Inn or Holiday Inn Express. We were pleasantly surprised with out stay as we discovered that Best Western Plus is comparable with Hampton Inn and Holiday Inn Express.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Thomas, I'm glad you had a positive experience in choosing us as your first Best Western Plus! We do have similar amenities as the Hampton and Holiday Inn. Please keep us in mind the next time you are in the area.

"Marcella"

5
18/05/2017

Best western staff friendly, accommodating, very personable and very professional. Room was very clean and comfortable with a beautiful sunrise view of the mornings. It was very quiet. I'd stay again as well as recommending to others.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Marcella, We are pleased to hear you enjoyed your stay with us! We pride ourselves on our friendly staff and a nice clean environment. We look forward to seeing you the next time you are in the area.

"THE place to stay if you are in Clarksville"

5
18/05/2017

EVERYTHING was top notch from the staff, the rooms, and the breakfast! They have the lamps with the plugs right by the comfortable bed so I was able to work on my laptop charged and also charge my phone! It was new and clean.

Best Western Pl... C, Public Relations Manager at Best Western Plus Atrium Inn & Suites, responded to this review
I'm glad you enjoyed your stay at our hotel. We strive to make your stay as comfortable and continent as possible. We look forward to seeing you the next time you are in the area.

"A Good Place to Stay While visiting"

5
17/05/2017

We were on a bus trip from Chicago to Charleston,SC and this was our first stop. The accommodations were good and comfortable. We were there with a group traveling from Chicago to Charleston, SC. The hotel was very clean and friendly.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Guest, I am happy to hear you enjoyed your stay at our hotel. We strive to make everyone feel at home when they walk through the door. We look forward to seeing you the next time you are in the area!

"Wonderful place to stay"

5
17/05/2017

Beautiful hotel GREAT staff will stay here again. Food was ok but the staff was great very warm greeting, we laughed with her and others in the breakfast area we just had a lot of fun. We also we to the beer garden in the evening for beer the guy was not as friendly but the beer was cold and reasonably.

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Wilmer, I am glad you enjoyed your stay at our hotel. I'm happy to hear you had a chance to try our new Beer Garden. We strive to make you feel at home and welcome when you walk through the door. We look forward to seeing you the next time you are in the Clarksville Area.

"Wonderful and clean hotel"

5
12/05/2017

We had my daughter's graduation party at the hotel and then got a room for the evening. We were pleased with everything. The staff was wonderful to work with and everything was so clean. Definitely worth the money. The room was amazing!

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Tammy, I am glad to know that your Graduation event went well. We pride ourselves on having clean rooms and a warm welcoming environment. Please keep us in mind for your next event or your next hotel stay.

"Outstanding Staff, did not enjoy our stay"

3
09/05/2017

The staff was outstanding, but we found the hotel to be below standard. Scratchy sheets and blankets, uncomfortable pillows, tv stations not programmed properly, dead birds in the breezeway, loose shower door handle, lack of towel racks, lack of soap dish in shower, loose toilet seat that slipped completely off after it was "fixed."

"Pretty nice "

4
08/05/2017

Its decently priced, free breakfast and the surrounding area is also decent enough for a families passing through for the night. It was new, beds were comfortable. Many restaurants in the area. Only an outdoor pool so it's only open seasonally so I guess for us that wasn't helpful but had a nice enough workout facility.

Best Western Pl... C, Guest Relations Manager at Best Western Plus Atrium Inn & Suites, responded to this review
Elle, I'm happy to hear you enjoyed your stay. We hope to see you again if you are ever in the Clarksville area.

"Better than expected"

5
07/05/2017

The hotel was very nice, clean and the service was excellent. We were planning on staying only one night, but we ended up staying two nights because we didn't want to chance it with another hotel. The front desk staff was very accommodating.

"Jim"

5
04/05/2017

Interlude between things I needed to do and things I wanted to do. Convenient place to stay and it was realitively new. Smelled good! Only problem was the plumbing in tub was loose, I was bothered by that.

Best Western Pl... C, Public Relations Manager at Best Western Plus Atrium Inn & Suites, responded to this review
James, I'm happy to hear you enjoyed your time in the Clarksville area. The Hotel has been open for a little over two years now! I apologize for any issues with the plumbing and we would love to make it up to you. Please keep us in mind if you are ever in the Clarksville area.

"decent place to stay"

4
02/05/2017

Overall nice place with better than average breakfast. Weekday breakfast not as good and should be. Our room was across from conference room on a Sat and Sun. Very noisy from conference attendees. Sat went well past midnight. I suggest asking for rooms above first floor.

"Very nice and clean hotel"

4
02/05/2017

This hotel is very nice and clean. The staff is friendly, and the bar service is excellent. I was pleased with the comfort level, and the rooms are so spacious. I would recommend this to all of my friends and family.

"Conference "

5
29/04/2017

This was an extremely clean facility with a wonderful and friendly staff. The rooms are spacious and the hotel has many amenities. A great place for couples and families Located right off of interstate 24

Best Western Pl... C, Director of Sales at Best Western Plus Atrium Inn & Suites, responded to this review
Tim, I'm glad to hear you enjoyed your stay with us! Please keep us in mind the next time you are in the Clarksville area.

"Nice Location; Nice Stay"

5
27/04/2017

The hotel is a little farther off the highway so it was very quiet. Only a couple years old so everything was neat and tidy and everything worked (including the bathtub-no leaky drain). Front desk people at check in very very pleasant and helpful. Cracker Barrel across the street is nice. Ask for a room away from the atrium. I didn't hear it where i was but could hear when I was walking toward the elevator. Free breakfast-pretyy standard but very adequate (scrambled eggs, sausage, yogurt, fruit, cereal).

"Nice newer hotel in Clarksville "

5
27/04/2017

We stayed here for one night and found the place to be very nice. Room was very clean. Continental breakfast was the usual offerings. This hotel is very convenient for shopping and many restaurants are close by. We had a good stay and would definitely stay again.

"Try it out"

5
24/04/2017

Hotel was clean, organized, has friendly staff and are there when you come through the door. If not at the desk, they are walking towards the desk and greeting you along the way. Rooms are clean and smell clean. Very comfortable spot for business and pleasure.

"Still Has That New Car Smell"

4
23/04/2017

The hotel appears relatively new. It is very clean and in a convenient location. We stayed in a king size suite, since it was just $10 more than a regular room. For that $10 we got a couch, chair, and more room. I personally like hanging out in a hotel on those than lying on a bed trying to watch tv or sitting at a desk. We had a refrigerator, plenty of plug ins, closet, and a nice sized bathroom. There was a desk and chair. There were spacious, clean elevators. The breakfast had waffles, eggs, sausage, biscuits & gravy, etc. The only reason I did not give this a five star rating was the attitude of the employees. They were not rude, but they were not polite or friendly. Maybe I am getting old, but I believe in smiling and presenting the attitude of being glad someone chose your business to deal with so you have job security. Other than that it was a great experience.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Helen, We are glad to hear you enjoyed the hotel. We have been open a little over two years now! We pride ourselves on making our guests feel right at home and would love it if you give us another try. Please keep us in mind the next time you are in the Clarksville area.

"Nice new hotel!"

5
21/04/2017

Very nice new hotel. Quiet, comfy beds. Very modern and clean. nice breakfast area. Efficient and friendly staff. Every restaurant choice you can imagine on the other side of the highway. Easy on and off.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Mary, I'm glad you enjoyed your stay with us! Please keep us in mind the next time you are in the area.

"Clean and new"

4
20/04/2017

The Hotel was very clean and new. Employees were very friendly and helpful. Need more washer and dryers. Breakfast was average, need a better variety of food. Should offer rollaways. Prices in the little shop were very good.

"Fort Campbell Visit"

5
11/04/2017

Very nice, new hotel, a little way from post but a much better stay then the hotels closer to FC army post. close to restaurants bars shopping & winery. Will stay there again at next visit to Clarksville.

"The Best, "Best Western", True to Its Name!"

5
10/04/2017

So glad we booked this one! Our room was spotless, comfortable and looked upscale and oh, the largest TV we've had in a hotel room, not to mention a really nice bathroom with a large shower. It was quiet and we slept well. We enjoyed the happy hour at their Black Horse Pub (buy 2-get 1) Hubby had the White IPA, locally brewed and The Black Abbey 44 from Nashville TN - liked both. (word is: cheaper here than the brewery!) Shawn, the bartender, is very friendly and was attentive to our needs along with the local info around the area. They also sell cigars which you can smoke in their assigned outdoor patio area adjacent to the bar. We did not have their breakfast, (in a hurry) but it looked very nice. The dining area has a neat color-changing water feature, beautiful!

"A plus for this BW"

5
07/04/2017

We chose this BW based on others reviews and it was as good as it gets. New modern lobby, new suites with newest bath fixtures. Many amenities - we will stay here again and mention it to our friends. Nice to find such a good value as we travel to and from FL.

"Beautiful newer hotel"

4
06/04/2017

Very nice place to stop while on a road trip. Clean rooms and friendly staff. Breakfast was good but nothing special. Big issue is thin walls - heard every word our neighbors said. They started talking at 5:00am and didn't stop.

"Stopped on way to Missouri"

5
05/04/2017

Second stay here and enjoyed the stay as before. All aspects of the stay were excellent. Highly recommend for cost, cleanliness, breakfast, parking, security and amenities. Breakfast was hot, selection was good and had fresh fruit. Complimentary USA Today in Lobby....great!

"Favorite hotel in clarksville"

4
27/11/2016

We have stayed at MANY hotels in Clarksville, and this is our favorite. This was our second stay and we will be returning in the near future. Breakfast area can be crowded in the morning, but it is very clean and the staff is very helpful and kind.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Debbie M., Thank you so much for selecting the Best Western Plus Clarksville, TN. We appreciate you coming back to our hotel! Our breakfast area is a busy place, but great staff knows how to make sure every guest(s) receives a hot meal along with a smile. We hope you had a great Thanksgiving Day celebration and look forward in seeing you again soon! Take care, Kimberly

"Very good except we had noisy neighbors both nights until very late"

4
26/11/2016

Hotel was very clean and we had a good experience except noisy neighbors both nights until very late in the night! We used the gym and the breakfast was good! Check in and out was very efficient! Would highly recommend!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear A4521HErebeccak, We hope you had a great day! Thank you so much for staying at the Best Western Plus Clarksville, TN. Our Executive Housekeeper, Shanin and her team take great pride with cleanliness and service! I am very sorry you had loud neighbors! Please be sure to inform the front desk, if this ever happens again. I am pleased you enjoyed the free hot breakfast and fitness center. We look forward in seeing you again soon! Enjoy your holiday season! Kimberly

"Quite Area. Noisy Travelers. Bad Customer Service "

3
25/11/2016

Location: 20 minutes from Fort Campbell if no traffic. Located in a quiet and safe area. Nice parking lot : 5/5 Room: very clean and well organized. However, the walls are so thin that I could hear my noisy neighbors next doors: 3/5 Customer Service: No American welcome style even she is American 100%. No greeting. She didn't show me where the elevator I needed to take to my floor. Didn't tell me what time the breakfast started, where the breakfast was. All she did were to show me the paper and to ask me to sign. No water for me even though I am the Best Western loyal customer who hot the highest level of loyalty: 1/5 Totally: 3/5. Absolutely NEVER come back unless the manager improves the customer service.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening InandOut21, I hope you are well today. I want to officially welcome you to the Best Western Plus in Clarksville, TN. I sincerely apologize that you did not receive the warm greeting you deserved during the check-in process. Your business is extremely important to us and we failed to show it! On behalf on the entire hotel, we hope that you give us another try when you are in our area. If you would like to further discuss, please email me directly at [email protected] We value your business and I hope you have a festive holiday season! Take care, Kimberly

"A great stop on a long trip!"

5
20/11/2016

To be honest, I usually don't even consider Best Western when I'm on a long trip. I saw this hotel online and was impressed by the pics and other reviews, so I thought my family would give it a try. I'm glad we did! The hotel is brand new, modern, comfortable and a great value. We had a 2 queen bed suite and throughly appreciated the space, style and amenities the room had to offer. The bathroom was especially spacious and nice. Our family enjoyed a great hot breakfast and were back on the road for day two of traveling. We take this route twice a year and you can bet that this Best Western will be a regular pick while traveling. Thanks for the great stay!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Matthew H., I hope you are well tonight! Thank you so much for staying at the Best Western Plus Clarksville, TN. We appreciate you and your family selecting to stay with us. Our free hot breakfast is perfect for families and I am glad you all enjoyed your meal. Please be sure to stay with us again during your next road trip. Have a wonderful Thanksgiving Day celebration and a festive holiday season! Sincerely, Kimberly

"Pretty decent hotel"

5
20/11/2016

This hotel is close to the highway making it convenient . The rooms were great. I was pleasantly surprised. I slept well so there weren't any disturbances that I was aware of. The breakfast was typical continental stuff you'd expect. I liked the decor. It was modern and pleasing. I'd stay then again

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening AnnmT5382UN, I am thrilled that you had a good night sleep while staying overnight. We hope you come back soon to the Best Western Plus Clarksville, TN. Happy Thanksgiving to you and your family! Take care, Kimberly

"Big foot lives here"

4
13/11/2016

New construction hotels are built with thin walls and floors. Big foot spent the night in the room above us. We were on the second floor. The room and common areas of the hotel were very good and clean. Breakfast area very nice and good variety. Would stay again, but only on the top floor.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon ClosetoFlorida, Thank you so much for staying at the Best Western Plus Clarksville, TN. We are so sorry that the room above you was not being quiet. The next time you stay with us, we will place to on the top floor. I am glad you enjoyed breakfast and we look forward in seeing you again soon! Take care, Kimberly

"Great Hotel"

5
04/11/2016

This hotel is a terrific place to stay. Very clean and comfortable, spacious rooms, located near the mall and restaurants, but also far enough away that it seems to be in a more relaxed and less chaotic area. Attentive and courteous staff, clean rooms, fresh linen, very nice breakfast. All the amenities you could need in a hotel. Highly recommended.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Cgreen1121, I hope you are well. Thank you so much for staying at the Best Western Plus Clarksville, TN. We are so thrilled that you enjoyed your stay and found our staff engaging. The hotel has a great location! We hope to see you again soon! Have a great day! Kimberly

"Pleasant stay"

5
02/11/2016

Even though we thought the prices were a little high for this far outside of Nashville, we would stay here again. Facility was extremely clean, well appointed, decorated nicely, and just well cared for. The only negative thing was the bathroom door seemed a little awkwardly placed. (But not a big deal!) No noise from neighboring rooms. Beds were comfortable. Room was a decent size. Breakfast area was large with plenty of seating. Staff was attentive to the needs of the guests during the breakfast time. Food selection was one of the best I've ever seen, and I have traveled much in the USA. If your schedule does not allow time for a sit down breakfast, the front desk will give you a 'brown bag' breakfast to-go. The staff we encountered were all friendly and attentive. Location is convenient to the Interstate. Plenty of parking which was well-lit at night. We felt safe in this location.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Iluv2travel059, We hope you are well today! Thank you so much for your kind words about the hotel. We really try to do everything possible to make our guests feel comfortable and welcomed. I am so happy that you had a good night rest and enjoyed our free hot breakfast. On behalf of the entire staff, we welcome you to please come back soon and enjoy your day! Take care, Kimberly

"Wonderful staff"

4
01/11/2016

I only stayed one night and did little more than sleep. However my interactions with the staff were very pleasing. They looked and acted very professional and welcoming. The bed was a typical middle of the road hotel bed. The rooms were very clean. I was disappointed with the shallow tub, as I was looking forward to a long soak before driving 10 hours home.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Steven S., We appreciate your business and decided to stay at the Best Western Plus Clarksville. We do have an outstanding staff and we truly enjoy talking to our valuable guests. I am so sorry the bathtub was not to your liking. We hope you had a safe (10) drive home and welcome you to please come back soon! Have a great day! Kimberly

"Good Hotel"

4
31/10/2016

Situated right off interstate with a Sams next door and a Cracker Barrel across the street. Well decorated and clean. Breakfast was ok, but not a great selection. As usual, there link sausage tasted like kerosene and most people through them in the trash. Need to switch brands. Staff was friendly. Would stay again if in the area.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Helenmwilson, Thank you for noticing our clean hotel. Our Best Western Plus Clarksville is close to shopping and several restaurant chains. I am sorry you found our free hot breakfast to be just "ok". We go over and beyond the brand standard for our full hot breakfast. Our sausages are cooked fresh daily. We do value your opinion and look forward in seeing you again soon! Thank you for your business! Have a pleasant evening! Kimberly

"Great Place to Stay!"

5
26/10/2016

This is a wonderful hotel to stay at in Clarksville, TN. It is situated right next to a Sam's Club and there are several eating places nearby (both fast food and sit-down places) Also, it is near several gas stations if you are just passing through. My stay here was fantastic. The room was very nice with comfortable beds, cable TV, a desk, mirror, closet space, microwave, fridge and a wonderful bathroom as well. The entire hotel has that newly renovated feel to it. Overall, if you need a place to stay in Clarksville, the Best Western Plus is hard to beat!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Jamie_Snyder, We are happy that you selected to stay at our Newly Opened Best Western Plus Clarksville, TN. I will share your comments with our outstanding housekeeping and front desk staff. They truly make it a joy to come to work because they have so much passion in providing great service to our valuable guests. We look forward in seeing you again soon and please know that we truly appreciate your business! Have a good night and take care! Kimberly

"Teamster 671"

4
25/10/2016

Fairly new hotel, very well decorated, breakfast area not set up to well less variety than many similar properties, mattress not firm enough for my comfort but fine for someone who likes soft, the only other issue is Clarksville is a large city with out of line hotel prices!

"Best Western Plus"

5
24/10/2016

Very nice, love the new look. I am a lover of the Hilton brand, but I must say I would choose Best Western Plus as an alternate. I like to be pampered & I'm a firm believer in you getting what you pay for. Thank you for the outstanding service & catering to my every need.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Laandrea B., We hope you are having a great day! Thank you so much for staying at our Best Western Plus in Clarksville, TN. The Best Western Brand has gone to the next level in excellent service. Please be sure to come back soon and to sign up for Best Western Rewards. Sincerely, Kimberly

"Best Hotel In Clarksville, TN"

5
21/10/2016

This one of the best hotels in Clarksville, TN for the price. Great prices. The rooms are very nice and clean. I stay here often and have never been unsatisfied with this hotel. The free breakfast is pretty good with plenty choices to help get your day started great. I would recommend this hotel to anyone coming to visit the area. There are plenty of places close by to get some good food and the mall is right down the road.

"After 11 hours of travel, the Best Western was a welcome sight."

5
20/10/2016

Greeting was friendly and check in fast. Our room was well maintained and super clean. Plenty of parking which is well lighted and close by. Numerous eating establishments are nearby. Spacious breakfast area with a well rounded hot meal with USA Today paper. There is an in ground swimming pool if one is so inclined to use. Great stay and highly recommended. Moderately priced.

"PLEASANTLY SURPRISED"

5
20/10/2016

This place was excellent for a Best Western, it looked brand new and I am sure it was as i have stayed in this area prior. It looked brand new. The room was very spacious, the lobby was immaculate, and the breakfast was wonderful. I would have loved to stay longer,

"Perfect!!!"

5
16/10/2016

Has that addictive, "new construction" smell. Very clean. All employees friendly and helpful. The breakfasts ROCK!! Waffles, eggs, bacon, sausage, yogurt, toast, bagels, cereal, milk and coffee. Bed very comfortable. Little snack store for late night snacks: 50 cents-a dollar each. It's off Exit 4, where all major chain stores and restaurants are. ABSOLUTELY will be back!!!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Jolee P., We are thrilled that you enjoyed our newly opened facility here in Clarksville, TN! We opened our doors in January 2015 and are thrilled it still has that "new construction" smell! The Executive Housekeeper, Shanin and her team take great care of the hotel! Thank you for your kind review of our property. We appreciate your comments regarding our complimentary hot breakfast in the mornings and our snack shop also!! We sure hope you do come back soon!! Take care! Sincerely, Kimberly

"Great Stay"

5
16/10/2016

This is a very nice hotel located right off the interstate. The staff was friendly. The room was very clean and spacious. Comfortable bed. Decent breakfast. Everything you expect in a quality hotel. I will stay here again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Meanmarkspain., The Best Western Plus Clarksville thanks you for your valuable business! Our friendly staff enjoys taking care of your needs. The Executive Housekeeper, Shanin and her team really appreciate you noticing the clean rooms! We can not thank you enough! We certainly hope you do come back soon!! Thank you and take care! Sincerely, Kimberly

"On our way south"

5
16/10/2016

We spent one night at best Western plus on our way south to Florida. What a nice new hotel! That was perfect, it was nice and clean, and breakfast was hot . Check in on easy and it was very quiet. You won't be disappointed with this location either. Cracker Barrel and many other restaurants are very close.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Cindy H., We appreciate you selecting to stay at the Best Western Plus Clarksville, TN. This is a great stop before heading to Florida! We have a great team to keep the hotel clean and our guests happy at breakfast! Please be sure to come back soon! Take care, Kimberly

"Fantastic "

5
15/10/2016

Check in was easy. Hot coffee in the Lobby. Room was beautiful. Large shower only. Breakfast was good. Waffles eggs sausage. Was nice had toppings for the eggs, Juice and great coffee. Cook was patient, even when some guests were being difficult. Would stay again

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Maria G., Thank you so much for staying at the Best Western Plus Clarksville, TN. We are so glad enjoyed our hot complimentary breakfast. We welcome you to please come back soon! Take care, Kimberly

"Impressed!"

5
12/10/2016

This Best Western Plus Atrium was very impressing. Not only was it a beautiful hotel, but the price was so much better than the other hotels in Clarksville. The hotel is fairly new & the decor was lovely. When traveling we look for quality, price, cleanliness & service. This BW had all of those qualities & I would highly recommend this hotel...we will return!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Kay F.,, Thank you so much for staying with us! We are thrilled to hear you enjoyed your stay with us! Thank you for the wonderful comments also! We have a great staff that take pride in the hotel!! Please come back soon and safe travels!!! Take care, Kimberly

"Brand New Hotel - Competitively priced"

5
12/10/2016

This is a new hotel right off I-24. It's location is pretty good as there are any number of restaurants and gas stations along the Rt 79. The breakfast is standard fare - scrambled eggs, juice, toast, waffles, pancakes, sausage, etc. Rooms are really nice and spacious and of course since everything is new it's all in good shape. We weren't able to use the pool since it was closed for the season. I would recommend that they keep it open longer since TN stays ward into October. We were there 10/6/16 and it was 85.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon CSKCPA, Thank you for staying at the Best Western Plus in Clarksville, TN!! We are happy that you enjoyed your stay at our property! We love that we are conveniently located right off the I-24! Glad you were pleased with our location and that you got to explore some of what Clarksville has to offer! We appreciate you staying with us and hope that you will return for another great visit in the near future and hopefully it will be when the pool is open! Thank you, Kimberly

"Beautiful New Facility"

4
10/10/2016

It is a beautiful, brand new hotel. The decor in lobby and rooms is beautiful. Very comfortable beds. Breakfast presentation and choices just okay. Missed having a breakfast pastry. Check-in clerk not very friendly.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Linda D., Thank you so much for staying at the Best Western Plus Clarksville, TN. Thank you for your lovely comments! I am sorry your check-in process was not favorable. I have shared this information with the front desk staff and we will use your comments as a training tool. We hope you give us another try when you come back to the Clarksville, TN area. Have a wonderful day. Sincerely, Kimberly

"Great Place to Stay In Clarksville, TN"

5
03/10/2016

Beautiful hotel! Very comfortable. A really nice place to stay for the price. We traveled with pets, so we had to have a pet friendly hotel - this one suited us perfectly. There is a convenient place to walk the dogs, and it is clean! We will choose this hotel again on our next trip.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening, We are so happy you that decided to bring your family & pets to the Best Western Plus Atrium Inn & Suites In Clarksville. Thank you for the kind words about our clean hotel and the rooms. Your business means so much to us and please come back soon! Sincerely, Kimberly

"Attractive clean Hotelfrom being helpfu"

4
29/09/2016

This Hotel was quite new, clean and very nice. We had two issues, one at check in the clerk was far from being helpful or friendly, it was like she didn't want to be disturbed and of course we were. Secondly the breakfast was simple,scrambled eggs and sausage, the problem was the eggs had a very strong dried egg taste.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Sargent1340, Thank you so much for staying at the Best Western Plus Clarksville. I want to apologize that we did not make you feel welcomed during the check-in process. I want you to know that you are always welcome and I hope you give us another chance. Our breakfast has always been one of our strongest amenities but it sounds like you did not enjoy the items you selected to eat. Thank you for noticing how clean we keep our hotel! Please come back to our hotel soon! We will make it right! Sincerely, Kimberly

"Great accomodations"

5
28/09/2016

We had never stayed at a Best Western Hotel and were very pleased with this facility. We just had a quick overnight stay, but it was very nice. The accommodations appeared to be new. It was clean and up to date. The lobby area was very inviting and the price was reasonable. Breakfast included a variety of items and the eating area was pleasant and relaxing.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Dan B., Welcome to the Best Western Hotel Brand! We hope you add our hotel brand to the top of your hotel preference list! A freshly made, hot breakfast is available everyday at the Best Western Brand hotels. Thank you so much for staying at our Clarksville, TN location. Please come back soon! Take care, Kimberly

"Great experience"

5
27/09/2016

Great experience with this hotel. Clean, good breakfast and no problems whatsoever! Newer hotel (1 year we were told). Right next to Sams club in Clarksville where we always stop for cheaper gas so it worked out perfect. We come thru here a couple of times a year and I will definitely try to book here again. Just hoping the price will not go up. When it is just a quick overnight we try to stay right at the $100 mark and this one pushed it close.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Sheril M., I hope you are enjoying your weekend! Thank you for staying at the Best Western Plus Clarksville, TN. We take pride in providing the best complimentary hot breakfast is town! We are a newer hotel in Clarksville. Our outstanding, Executive Housekeeper Shanin and her team make it a pleasure to work here! We all appreciate your business very much! Please call us directly at 931-919-4998 for special rates and sign up for Best Western Rewards! Our fabulous Best Western Reward Members ALWAYS save money! Thank you again, Kimberly

"Nice newer hotel with helpful staff."

4
27/09/2016

This hotel was nice, newer, and maintained. Room was good size and clean. Bed and pillows were comfortable which contributed to a good nights sleep. Internet worked fine and ice and vending were conveniently located.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Joseph B., The Best Western Plus Clarksville staff is always happy to serve our guests. We appreciate your business so much! I am glad you enjoyed our complimentary amenities! Please be sure to come back soon! Have a great day! Kimberly

"Great Place to Stay"

5
27/09/2016

We were looking for a place that was reasonable, yet clean and nice to stay in. We break our trips up when traveling between the south & mid-west. This was a great place. Very clean, friendly staff, and a good free breakfast. We will definitely stay here again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Vickie P., Thank you so much for selecting the Best Western Plus in Clarksville. Road trips are fun! We are happy our clean rooms, friendly staff and a good breakfast took care of your lodging needs. We look forward in seeing you again soon! Take care, Kimberly

"spartan enviromment"

2
25/09/2016

No desk, one chair, poor response from desk clerk at check in. Checked in after long day on the road and only way to relax while watching football game was on floor or bed. If you are in late, to bed, shower and leave, it's OK.

"Managment issues"

1
25/09/2016

I recently stayed at this location and my feelings grew over time that there is a managment issue at this location. Although there were some shining bright white stars over my stay they seem to be taken down by managments robotic bussiness attitude. This was confirmed when after I confirmed my extension I was sleeping soundly after a long night with the donot disturb notice on and the hotel staff had no issue of comming in to systematically remove me from an over booked hotel. Because I was a preferred member I would likely be collecting rewards and they felt they could remove me and get more money with higher weekend rates. The front desk when checking out was now different not the person that confirmed my extension and I didn't even bother to argue further because I've met this type of bussiness person before they give robotic answered and know they will be justified in the end with no fear of retribution from above. Bussiness is business.

"New Hotel/Clean"

5
22/09/2016

Near Fort Campbell, Sam's, dining, and shopping. Staff was friendly. Rooms clean and spacious. Large selection for breakfast but limited seating. Outdoor pool and fitness center. Coffee, water, and snacks available in lobby.

"Nice hotel"

4
14/09/2016

Nice, quiet and well decorated. Beds are very comfortable, shower is awesome in the king room with shower only. Nice towels and lighting above bed is great for reading. Will stay here again. New hotel.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Amy P., I hope you are well today! Thank you so much for staying at the Best Western Plus Clarksville, TN. Our sleeping rooms have unique features and we are please you enjoyed your comfortable stay! We welcome you to please return soon! Take care, Kimberly

"Very Nice"

5
12/09/2016

We chose this property because of reviews, we were not disappointed, hotel is new & was tastefully decorated, bed was comfy & breakfast was outstanding especially the coffee, front desk staff very personable & helpful, you get a Big Bang for your $$, highly recommend this property in Clarksville, Tenn just off the interstate

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Sharon N., We appreciate you staying at the Best Western Plus Clarksville, TN. Good coffee and a good night rest are extremely important! Our friendly staff is thrilled that you enjoyed your experience. Please be sure to come back soon and have a wonderful day! Sincerely, Kimberly

"Traveling through"

5
10/09/2016

We had a standard king room. The desk clerk was friendly and got us a room quickly! The lobby was nice and very inviting. Our room was big and clean! It had a small refrigerator and microwave. Bathroom had a blow dryer, coffee pot and shampoo, conditioner, body wash. There was a large walk in shower, very nice! Bed was very comfortable so we got a good nights sleep!! We missed the breakfast in the morning because we had to leave early but it looked very good!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon friend, Thank you for your recent stay at the Best Western Plus, Clarksville, TN.!! We are thrilled we were able to accommodate all of your needs while visiting us! We hope you come back soon!! And when you do, if you miss breakfast again, please get one of our "grab and go" breakfast bags on your way out!! Take care! Thank you, Kimberly Pierce

"Memorable stay"

5
08/09/2016

We stay here on the our way out to Springfield, IL. And the room was very nice and comfy, and clean. It was wonderful and memorable stay experience with the welcome at breakfast and front desk employees. The friendly and kind staff care about their customers. Easy access to key area attractions and great parking lot. We would definitely recommend this hotel to anyone traveling through Clarksville, TN. The best one in the area!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Mary L., Thank you for your recent stay at the Best Western Plus, Clarksville, TN., and your lovely feedback! We have a great staff that are all very friendly and love what they do! We hope you come back soon! Take care!! Thank you, Kimberly Pierce

"Wonderful Labor Day Experience"

5
08/09/2016

We visit our son in the army regularly in Clarksville. We have stayed in four different hotels in Clarksville in the past. Best Western Pus Atrium Inn and Suites, Clarksville is by far and away the best hotel we have visited. It is quite new and well furnished. The front staff during our check in immediately gave us our requested upgrade, and on a busy weekend! The room was wonderful and the bed was very comfortable. The free hot breakfast was very fresh and full each morning. We especially enjoyed the outdoor pool! We appreciated the fresh coffee and cold ice water offered in the lobby 24/7. The staff was outstanding and seemed genuinely please we chose BW Plus for our stay. Our search is over for hotels in Clarksville when visiting our army son! We will be back. Thank you Best Western

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Ann H., Thank you so much for your wonderful comments! We are so happy you have enjoyed your stays at the Best Western Plus, Clarksville, TN., and that your hotel search has ended with us!! We have a wonderful staff who all take great pride in their work and in the hotel! We thank you and your son for his service for our country also! Come back soon!! Thank you, Kimberly Pierce

"Great stay"

5
06/09/2016

We stayed here on our way out to North Carolina. The room was spacious and clean. We had two queens which slept the four of us. The bathroom was well stocked and the toiletries were nice. The atrium was very nice and my daughters loved the bubble thing in the middle, which also changed colors. The breakfast was tasty and everyone had a full belly once we left. We would stay here again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Uncairmj23, I hope you are well this evening! Thank you so much for staying at the Best Western Plus Clarksville, TN. I am happy that you all had a pleasant stay. Our large Atrium is a great place to sit back and relax or just watch the colorful bubbles in our waterfall. Please be sure to come back when you return to our area. We appreciate your positive comments too! Take care, Kimberly

"Nice and Relaxing"

5
06/09/2016

It was good see employees that cared about their customers. This was seen as soon as we arrived with a welcome voice and again at breakfast. Very nice room with comfortable queen size beds for 4 adults. I would definitely recommend this accommodations to anyone traveling through Clarksville TN.

"Coming home from florida"

5
04/09/2016

We stayed here back in May whenever coming back from florida the room was so. Very clean I was very happy with that. Because there was traffic out the crazy outside on the interstate. But overall 5 stars.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Shauna M.,, We appreciate your reviews about the Best Western Plus Clarksville, TN. I am sorry that highway was a disturbance for you, but I am glad to hear you still enjoyed your stay with us! Please come back soon and we appreciate your business. Sincerely, Kimberly

"Everything was great!"

5
01/09/2016

This was our first stay at a Best Western Plus, as well as our first time in Clarksville, TN. My husband and I did not have a reservation and did not know exactly what we would find. From the time we drove up to the entrance and walked into the lobby, everything and everyone we encountered during our stay was first rate. It is a great place to stay, especially as a stop-over on a long drive from Florida to Missouri.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Betty K., The Best Western Plus Clarksville thanks you for your wonderful comments! Our friendly staff enjoys taking care of your needs. The Executive Housekeeper, Shanin and her team really appreciate you noticing the cleanliness of the hotel! We can not thank you enough! Please come back for another stay soon! Sincerely, Kimberly

"Great Staff and Great Stay!!!!"

5
26/08/2016

I stayed here last year shortly after the opening and I couldn't wait to stay again! I am happy to say that i was not disappointed. There has been a couple of staffing changes, but the service level remains the same if not better. From the time i arrived till the time I left. My stay had to be extended because of car issues, but they were more than helpful. Even when I had to come to the desk to ask for extra items....I do admit I can be a little needy when i travel LOL.....the guest clerk was happy to please. The breakfast was exceptional. My only suggestion, add some breakfast potatoes! Everyone loves starches! I will always select this spot because of the easy access to the highway and property being clean!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Greetings TMac1111, WELCOME BACK to the Best Western Plus Clarksville, TN. We were thrilled to see you again and please know we are always here for you! You may stop by the front desk ANYTIME and we will do our best to fulfill your request. I hope your car is running smoothly now and I will pass your breakfast suggestion to management. I hope you have a wonderful day and we look forward in seeing you again soon! Sincerely, Kimberly

"Staff rude, rooms loud, housekeeping useless...."

3
24/08/2016

I checked into this location on Sunday 21 Aug 2016, ready for a nice stay, as we had stayed here shortly after they opened, and found the hotel surprisingly nice.... When I entered the lobby,no one was there. I waited for a bit, then the check in process started, I felt like I was intruding on someone's time, but, I got my room key and checked out the room. The room was nice enough. That night, I was almost frozen out by the air conditioning, but, in this hot humid weather, that is ok, I just needed another blanket. So, in the morning before I left, I left a nice note on the desk requesting a blanket. I made a cup of coffee in the in room maker, and went on with my day. When I returned late that night, there was a note on the bottom of my note saying the housekeeper didn't have an extra blanket on her cart,so I had to go to the desk to get one.... I was soooo tired from work, but I went to the desk, and again, I FELT LIKE I WAS A BOTHER to the clerk, who huffily gave me a blanket. When I got to the room I noticed there was only one wash cloth, down from the 2 that were in there, and there was only one coffee set........ There was no soap, so I had to get soap. Ther floor had not been swept, because I had dropped some chips, and they were still there. The next morning I was tired because the rude people beside me kept the tv loud ALL night......but, I went about getting ready, no coffee to be made in the room, and I left. When I got back again late, last night, there were cones and pallets blocking off 5 parking spaces. I drove around to the back of the building, which was dark, and not seeing a marked entrance, I went to the front desk and told the woman who moseyed out from the rear area that I did not feel comfortable parking in the back, I could not see a marked door, and , then she got A 'Tude with me!!!!! She told me if I did not like the cones I could move them myself. I asked if there was something important that takes 5 spaces, and she nastily told me she did not know those things were there when she got to work. I said ok, I would park in the back, and I asked her to watch over me, and she got mad and said she would move the cones, so she went out and moved the cones.....when I got back in she put her hand on her hip and snottily asked me if I needed anything else......... I had terrible customer service the whole time I was there. There are more things wrong, like, the room was never swept, less and less linens were in the room daily, there was only one soap, when I got there, never more, the shampoo etc, was never refilled, the coffee and additions and cups were never replenished, and there was not even something as simple as a chair to sit on,when I did laundry, in that hot little room where it is,posted, don't leave your belongings unattended...... Will we be back??? NO!!!!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Mrs R, Thank you so much for staying at the Best Western Plus, Clarksville, TN. I am so sorry that you did not have an enjoyable stay with us. Please know we value you and appreciate your business and we are very sorry that the staff made you feel that way. I have discussed the information you provided with the managers of each department involved so that we can correct this immediately. Thank you for bringing this to our attention, as well as mentioning the chair in the laundry room. I will suggest that we get one, that is a very good idea, as we want all of our guests to feel at home when they visit us. We hope that you will give us another opportunity to earn your business. We would like to offer you a complimentary night stay. If you could, please email the General Manager so we may right this wrong. Thank you so much, have a wonderful day! Sincerely, Kimberly Lachelle McNeil, General Manager [email protected]

"Business trip"

5
23/08/2016

The hotel is located on the quiet side of Wilma Rudolf Boulevard and is generally easy to get in and out of the parking lot with easy access to the interstate. My room was spacious, clean and quiet. The air conditioner worked well with temperatures in the 90's during the day and 70's at night. I am not a breakfast person but their buffet did have bacon or sausage for the meat selection on the 2 days I was there as well as the typical scrambled eggs, make your own waffle, fruit, cereal, etc. Standard fare for hotel buffets. The only thing that I could say that would make my stay better is a softer mattress. If a firm mattress is what you love then heaven awaits.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon 903harriettw, Thank you for staying at the Best Western Plus Clarksville while on business. You are correct by stating we are directly off of Interstate 24 at Exit 4. I am glad you tried our breakfast and enjoyed the variety of selections. Since our hotel is fairly new, your mattress may feel a little firm to you. I sincerely would like for you to return and we will do everything possible to make the bed more comfortable for you! I hope you enjoy the rest of your weekend and have an outstanding day! Take care, Kimberly

"Excellent Experience"

5
23/08/2016

Very nice hotel. Clean and up to date. Well taken care of and managed. One of the top Best Westerns I've stayed in. I did not take advantage of any of the amenities. It was a convenient stop over on a long road trip north of Nashville and a few hours from St. Louis, MO. Got a good nights sleep and a fast convenient breakfast before heading on.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello David P., We value your business so much! It's sounds like you are loyal to the Best Western Brand and we truly appreciate that! We welcome you to please come back to our Best Western Plus in Clarksville, TN. Enjoy the rest of your weekend! Take care, Kimberly

"Beautiful and Affordable"

5
21/08/2016

Traveling with a young baby and our room was clean, quiet and the portable crib was neat and clean. The breakfast was quite varied, with fresh, hot food. Great accommodations for a family. Beds were comfortable with nice plump pillows.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Debbie R., How are you and your sweet baby doing today? Thank you so much for staying at the Best Western Plus Clarksville, TN. Our housekeeping team set up the portable crib and I will let them know you appreciated it! There's nothing like a good night rest and having a full hot complimentary breakfast in the morning, already prepared for you! We are glad you had a chance to enjoy it all! We look forward in seeing you again when you return to our area. Have a wonderful day and take care! Kimberly

"Great stay"

5
17/08/2016

This relatively new hotel offers a fresh approach to all the elements that make a guest's stay comfortable. All hotel staff were accommodating and welcoming. Diana , Evelyn and Jazmon in the breakfast area went out of their way to make every guests' experience a good one, also offering us helpful tips with their local knowledge. Good parking, shower, beds, quiet location, in-house mini-shop for snacks a few handy items. A few minutes drive from huge range of dining and take-away food options. Only disadvantage was the 30-40 minute drive to and from Nashville, albeit on a great stretch of easy highway.

"Pleasant surprise!"

5
15/08/2016

I must admit, I typically frequent other chains. When in the area visiting my son in the Army, we cancelled our reservations at another hotel and needed a place to stay. Fortunately they had a room available. Hotel is clean, and contemporary. Room was very nicely decorated, and also clean. Free breakfast is a plus! Usual hotel breakfast items. Pool area looked nice, but we did not use it. Staff was extremely friendly, and helpful! I will definitely expand my searches to include the BW brand in the future, and we will be in this area a lot!

"Great Hotel"

5
14/08/2016

This hotel is very clean and the staff was very attentive to my needs. Good breakfast and very new location . I will be staying at this location again next time through this area. Vet nice outdoor pool but a little small.

"Very Late Check In Because We Were Late"

4
07/08/2016

We had car trouble on the way to Clarksville, so we didn't get in until after 2am. Be sure to call if you're going to be late. The staff had to cancel our "Hotels.com" booking and book it through them because we had chosen the "Pay at Hotel" option and their nightly audit is at 2am. I'm not really sure why it matters since the hotel is supposed to charge your card, but just keep it in mind. The night staff was SUPER nice and very welcoming. The lady was actually training a new person and they were both VERY delightful. The hotel is nice, clean, and quiet. The rooms are very nice and beds are okay. The breakfast isn't very good but I think the poor lady who worked the breakfast needed help. There was no way one person could possibly prepare, empty trash, etc. I think they need 2 people working the breakfast for the size of hotel it is.

"Nice place"

4
06/08/2016

I stayed here for two night, and it was pretty good! Nice clean room, very confy bed and a very nice staff. Breakfast got a little busy and sitting was limited but if you could get a sit it was worth it! They took really good care of me while I was here and they knew the area well

"One night stay"

5
06/08/2016

Stopped for a night on way back home from vacation. Nice hotel, it was clean. Had breakfast in the morning...normal selection...eggs, yogurt, bacon, fruit, juice, & coffee. Easy to get on and off the interstate. Would stay again for a quick stop over!!

"Very Nice Hotel"

5
02/08/2016

This hotel was one of the nicer Best Westerns that we have stayed in. From the outside to the lobby to the room, it was very nice. The breakfast was the regular plus hot items. The room was very nicely decorated, clean and comfortable.

"Great Stay!"

5
01/08/2016

We only stayed one night. The staff is professional and the room was clean and very up to date. We did not eat the breakfast, but it smelled and looked great. The bed was extremely comfortable and the air conditioner was not loud and had a thermostat on the wall.

"Great stay!"

5
30/07/2016

The staff were kind and helpful. The free breakfast was great and the pool area was pretty and very clean. Having a restroom accessible from the pool area was very convenient. The rooms were neat and clean, the beds/pillows were comfortable and it had a great sized refrigerator. The shower was wonderful, with an adjustable head and the fact that it was high enough for tall people! Great stay for our family!

"Good night stay"

4
20/07/2016

Rooms are somewhat dated but the main entrance is nice. They have an indoor/outdoor pool. Got a great senior rate of $67 a night including breakfast for two. This BW knows how to put out a GREAT hot breakfast!! Lots to choose from eggs, bacon, sausage, fruit, biscuits/gravy, etc. I will stay here again if through the area

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear KansasJayhawkers, Thank you for the kind words. Our Best Western Plus Hotel in Clarksville, TN just opened on January 9, 2015. Our entire hotel is basically brand new. Our swimming pool is outdoor but we do provide a complimentary hot breakfast daily! Please be sure to come back soon and enjoy the rest of your summer! Sincerely, Kimberly

"Eh, nothing bad, nothing special"

4
17/07/2016

We stayed here as part of our family vacation with three kids. The hotel is clean, showers are great. Breakfast is your standard free breakfast of powdered eggs. There is a good selection of breakfast foods and it was replenished quickly on a busy Sunday morning. The staff was very friendly but we didn't need to have much interaction. We used the pool and it was clean and had plenty of seating. It was exactly what we were looking for in a hotel.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Kimberly A, Thank you for staying at the Best Western Plus Clarksville! We love when our guests bring their families while on vacation! I am so glad you enjoyed our complimentary hot breakfast, as well as our outdoor pool! You and your family are welcome to stay with us anytime! Please come back soon! Take care, Kimberly

"Great value"

4
17/07/2016

At almost $70 less than it's competitor hotels, this Best Western Plus is really an excellent value. Brand new, clean and comfortable. We typically stay at Hampton Inn or Embassy Suites when available and this is right on par with Hampton Inn. Outdoor pool for the summer months is great! Breakfast was average - on par with Hampton so something for everyone. Do not hesitate to stay here - we will next time we're in Clarksville.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Jill L, We appreciate you selecting to stay at our Best Western Plus Clarksville over another hotel brand. I am thrilled that you noticed we offer more hotel amenities, while saving you money. We look forward in seeing you again soon! Enjoy the rest of your summer! Kimberly

"Great hotel for the price!"

5
15/07/2016

Hotel was clean. Staff was friendly. Comfortable, updated rooms. Kids loved the showers. Bathrooms were nice size. Nice breakfast options. Hotel was full of children attending sporting events, yet was still quiet.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Candi T, Thank you so much for staying at the Best Western Plus Clarksville. The City of Clarksville was hosting the AAU Youth Basketball Tournament. We did have excited children and parents in the hotel during your stay. We are pleased their excitement did not interfere with your stay. Our friendly staff is glad you enjoyed our full hot breakfast and that your family admired our sleeping room amenities. We hope you come soon! Take care, Kimberly

"Very nice! Would stop again!"

5
13/07/2016

Beautiful place. Very well maintained and clean. Updated. Complimentary breakfast was good. The only thing I would change - bigger swimming pool and gym. Convenient parking - was able to park with trailer no problem. Stuff was ok. In case I'll be in TN again with my family we will stop here no doubts. One of my favorites Best Western hotels now.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Anastasia T, Thank you so much for your business! We are honored that your "Favorite" Best Western Plus is located in Clarksville, TN. We appreciate your review and welcome you and your family to come back soon! Have a wonderful day! Kimberly

"Great property!"

5
13/07/2016

Great stay at the Best Western Plus. The property was very well maintained and the staff was friendly. The room was clean, spacious, and probably has the best lighting I have encountered in a hotel room! The breakfast was great with scrambled eggs, sausage, waffles, and many other options. The only critique I would offer is that the hotel could add more seating for breakfast, but that is certainly not a deal breaker. I would certainly stay here again!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Simonmo88, Thank you so much for selecting to stay at the Best Western Plus Clarksville, TN. Your business means so much to us! We do occasionally open our meeting room for overflow sitting for breakfast. We look forward in seeing you again soon! Take care, Kimberly

"Enjoyable 4th of July Stay"

4
11/07/2016

Friendly staff, plentiful breakfast that included eggs, bacon and waffles, clean - modern rooms. The only comment would be that the fitness room only included one treadmill and one elliptical. It would be nice to expand the fitness room a bit and include some free weights and ab balls. Overall, we would stay again.

"Wonderful!!"

5
09/07/2016

Wonderful hotel! Traveling across country with our small dog and this was the best hotel we came across. The room was clean, comfortable & affordable. Breakfast was great, good assortment & fresh. I'll definitely stay again!! Gas & food close by, plus easy walking for my dog.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Careerfed, Road trips are fun and the Best Western Plus Clarksville is thrilled to be apart of your experience. Thank you so much for staying with us!! We are a pet friendly hotel and thank you bringing your pet along for the ride.(additional fee does apply) Please come back when you return to Clarksville, TN. Have a great day! Kimberly

"Clean and comforterable"

4
06/07/2016

I was happily surprised by the cleanliness and brightness of this Best Western. The breakfast was good and the staff was very nice. The only draw back was noise easily came in from the hallway and rooms next to ours. I fixed this by having the fan on but woke up freezing. All in all the hotel itself was nice.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Turksmarie31, Thank you so much for staying at the Best Western Plus Clarksville, TN. We are thrilled you admired the hotel decor and our complimentary full hot breakfast. We hope you enjoy your summer and please be sure to come back soon! Sincerely, Kimberly

"wedding group"

5
01/07/2016

we enjoyed the hotel very friendly and co operated with all our needs we enjoyed the pool and breakfast the location was good right off the highway we will make a reservation here if we come to this area again

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Thank you for your recent stay at the Best Western Plus Clarksville! We are thrilled that our staff was able to accommodate you and your guests!!! We appreciate your business and hope you do come back and see us again soon!! Take care!! Sincerely, Kimberly

"Nice place "

3
01/07/2016

The room was sparking clean and nicely decorated and the bed was very comfortable, the staff was very friendly. And the cost was reasonable. The only negative was the breakfast, it was very small, kept running out of eggs and bacon because there was only one pan of each and took a while to be replenished (the sweet lady working the breakfast area was doing her best), smallest continental breakfast I've ever seen. Also not enough seating space, people where having to sit by the check in area or stand. And coffee was terrible and only one pot so there was always a line to get coffee. We would ABSOLUTELY stay here again, but would not count on the breakfast as part of the stay. There is a Cracker Barrel across the street so it would be very convenient.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Cmeunier3612, Thank you so much for staying at the Best Western Plus Clarksville, TN. I am so glad to hear you enjoy our comfortable bed, admired your clean your room and that our outstanding team delivered friendly service. I apologize our breakfast did not live up to your standards. We have a full hot breakfast available daily. We have a variety of items to select from. We provide make your own pancakes or waffles, eggs, bacon or sausage, assorted cereals, oatmeal, fresh fruit, muffins, donuts, bagels, toast, biscuit and gravy. Please come back soon! Have an Happy Independence Day! Kimberly

"As good as ever"

5
27/06/2016

We've stayed at this hotel several times in the past year, and it is consistently excellent and a good value. The common areas and rooms are clean and show very little wear. It's far enough from the interstate that road noise is not an issue. The breakfast bar is well stocked and kept clean; the attendants are very friendly and efficient. If one likes to walk, Sam's Club is next door, and the large parking lot is well lit and virtually empty after closing. There are numerous restaurants within a mile or two. We'll continue to stay here on future trips.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Cubzguy, Thank you for being a loyal guest with the Best Western Plus Clarksville, we certainly appreciate your continued business and lovely reviews! We have a wonderful staff who takes great pride in what they do. We also love how close we are to the local attractions in the area, it is very convenient for our guests! We look forward to seeing you on your next visit!! Thank you again for your business! Sincerely, Kimberly

"Clarksville for a wedding!"

5
27/06/2016

This hotel is very clean and modern, we were only there for less than 24 hours, but the outdoor pool was a great way to spend out time waiting on our room to be ready...as we arrived early...the staff was friendly and efficient...

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello CNW1958, Thank you for your recent stay at the Best Western Plus Clarksville! We are thrilled that our staff was able to accommodate you while you waited for your room. We appreciate your business and hope you come back and see us again soon!! Take care!! Sincerely, Kimberly

"Family Vacation"

4
26/06/2016

The Clarksville Best Western is the perfect place for a quick stopover. The staff are friendly and accommodating. The rooms are comfortable and clean. The breakfast is ample. A good choice that you can't go wrong with.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello James M., Thank you so much for staying at the Best Western Plus Clarksville! This hotel was designed for travelers like you and I am thrilled you noticed. Our Executive Housekeeper, Shanin has a team of professionals and they take pride in cleaning rooms. We invite you to please return soon and I will share your comments with our General Manager. Have a wonderful day! Kimberly

"Family Road Trip 2016"

5
26/06/2016

Our family arrived late in the evening. The hotel is about 45 minutes from Nashville and this was the last night of our annual family road trip. The hotel was clean and comfortable, and our room was roomy and inviting. Would definitely recommend this hotel to others.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Dawn D., Thank you so much for staying at the Best Western Plus Clarksville! Our Executive Housekeeper, Shanin has a team of professionals and they take pride in making sure the rooms are clean and inviting. We appreciate you recommending us for other travelers and I will share your comments with our General Manager. Come back and visit soon! Have a wonderful day! Kimberly

"This is the BEST value in Clarksville!"

5
25/06/2016

Brand New, modern facility, top notch appointments, professional and friendly staff. I could not believe how nice this place was! Very nice colors in the rooms and hallways, a very spacious feeling! The pool is great, and the breakfast area is very comfortable. Convenient location near all kinds of restaurant choices and shopping.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Paul R., Thank you so much for staying at the Best Western Plus Clarksville. I am glad you enjoyed your stay with us. We are all very pleased with the décor choices when they built the Best Western Plus Clarksville! All of our wonderful staff take great pride in what they do and the beautiful surroundings definitely help! We are so please that you enjoyed your stay so much! Please come back and see us soon!! Take care, Kimberly

"Choice of hotel"

5
24/06/2016

I would choose this hotel every time we make a trip thru Clarskville, Tenn. It is conveniently located right off the interstate, it's clean, modern, reasonably priced, serves a great complimentary breakfast, and the staff is helpful and friendly! They have an outdoor pool and a nice exercise room! Definitely would recommend this hotel to family and friends!!!

"Great Best Western Plus ever stayed at."

5
24/06/2016

Fantastic place best B/W Plus we have stayed at workers there were all very pleasant and helpful the breakfast was super never had any to compare at any B/W. Rooms newer and very well kept and clean. Had bags to go at breakfast we never had before. Absolutely would stay again if in the area.

"clean, good breakfast, quiet"

5
21/06/2016

stayed here on a sunday. it was quiet. clean, new. nice outdoor pool. nice staff. good breakfast. close to restaurants etc. only thing is they advertise no pets allowed but there were definitely four legged creatures walking around. and I like dogs. better to be truthful and admit or advertise only a small number of pet friendly rooms available. most people don't travel with their animals and many do not want to sleep in a room where they have been. sorry. other than that loved this hotel

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Patty N., Thank you so much for staying at the Best Western Plus Clarksville, TN. We are so pleased that you enjoyed your stay and you had a chance to swim. We are a pet friendly hotel. Guest must pay an additional fee for pets. We will update our website. We appreciate you bringing this matter to our attention. We hope you return soon and enjoy your summer! Sincerely, Kimberly

"Service lacking"

2
19/06/2016

The property is OK, but the front desk was terrible. Check in took forever and there was no one at the desk on check out. We'll be looking for a different place to stay. Oh, and the shower was set up sideways, with the spray toward the short side of the shower.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Linda D., Thank you so much for staying at the Best Western Plus Clarksville, TN. I am sorry your check-in and check-out process was not favorable. I have shared this information with the front desk staff and we will use your comments as a training tool. We hope you give us another try when you come back to the Clarksville, TN area. Have a wonderful day! Kimberly

"Excellent Stay"

4
18/06/2016

Beautiful new facility, fresh clean rooms, breakfast was good, and pricing was excellent for weekend I stayed. No indoor pool was the only negative for me. Staff was very helpful considering I messed up my reservation.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Nancy S., I am happy to hear that we were able to assist you with your reservation. We value your business and welcome you to come back soon! Your clean room, good breakfast and competitive pricing will be waiting on you! Sincerely, Kimberly

"Convenient, clean and courteous"

5
18/06/2016

Courteous staff, clean public areas and room, and a nice breakfast selection are all positive attributes for this location. We attended Beachaven Winery's 30th anniversary party and Best Western is just down the road. Plenty of parking was available for guests and we were able to finish our warm day off with a dip in the outdoor pool. Our room was on the first floor and was quiet. Another plus, fresh baked cookies upon check-in. We'll return when we visit the area again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Joe B, Thank you so much for staying at the Best Western Plus Clarksville. I am glad you enjoyed the Beachaven Winery celebration. We are only seconds away from their doorstep! I am glad you had a room on the first floor, close to the freshly baked cookies and outdoor pool! Take care, Kimberly

"Surprisingly way more than you would expect"

5
16/06/2016

I was on my way back from ST. Louis, Missouri and thought it would be best to rest up and continue my drive toward Atlanta in the morning. I pulled into the parking lot and was extremely impressed with the color scheme and high end European appeal of this hotel. The rooms were very clean, bed was super comfortable and very fresh smelling. In the morning, I had the free breakfast bar and it was delicious. I was greeted by Pamila and she took great pride in her breakfast buffet. As I checked out, Haley at the front desk asked about my stay and warmly asked if I would come visit again when coming that direction. I had to get on my way but would have liked to thank the GM Lachelle McNeil on maintaining this great environment. Guaranteed to impress and I will return.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello John H., Thank you so much for staying at the Best Western Plus Clarksville! Our breakfast attendant, Pam is ROCK STAR and loves taking care of our guests! This hotel was designed for travelers like you and I am thrilled you noticed. Our Executive Housekeeper, Shanin has a team of professionals and they take pride in cleaning rooms. We invite you to please return soon and I will share your comments with our General Manager. Have a wonderful day! Kimberly

"Wonderful new hotel"

5
10/06/2016

We use this exit for all our trips to the South East and this was our first stop at the BW. It had the appearance of a 5 star hotel at 3 star prices. The rooms were huge and the beds very comfy. Breakfast was great and the staff were really friendly and super helpful.

"Very Clean and Comfortable. Great value."

5
09/06/2016

From the minute we walked in the door, you could smell that the hotel was clean. The food area at breakfast was kept very clean. The bed was comfortable and the rooms are modern, updated and nicely appointed. I also love the fact that they have four pillows on each bed; although they are small it is better than just having two. The TV was large enough to actually see from the bed. If I go back to Clarksville, will definitely stay here again!

"Beautiful"

5
07/06/2016

This is a beautiful new hotel. Wide hallways and spacious rooms with lots of outlets and lighting too. The breakfast staff were friendly and went out of their way to be nice. They had onions peppers and cheese as add ins for the eggs to make a tasty omelette

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Marnie T., How are you doing today? Thank you so much for spending time at the Best Western Plus Clarksville, TN. We are so glad that you noticed our wide hallways and our friendly staff. Please be sure to come back soon! Have a wonderful day! Sincerely, Kimberly

"Joyous"

5
06/06/2016

We have stayed at the Best Western in Clarksville six (??) or more times now and it is always a pleasant experience. We will probably be back several more times this year. Their staff is very kind and helpful.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning jkpscrap, Thank you for being so loyal to the Best Western International, INc. Brand and YOUR Best Western Plus in Clarksville, TN. We always love seeing! Be safe on the road and have a great summer! Thank you so much for your business! Take care, Kimberly

"Home away from home"

5
03/06/2016

We have stayed at this hotel over the course of 3 years since our son has been stationed at Fort Campbell. We will never consider another hotel as long as we visit there - its just too great. Their staff - from check-in, to housekeeping, to breakfast attendants are just wonderful. So happy to have found our "home away from home" during our visits to Clarksville!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Tina B., Thank you so much for spending your weekend at the Best Western Plus Clarksville while visiting your son at Fort Campbell, KY. Please thank your son for his dedication and service! Please be sure to come back soon and we appreciate your business! Take care, Kimberly

"Beautiful New Hotel"

5
02/06/2016

This place is great, such friendly caring staff, beautifully furnished, great light in the bathroom for doing your make up, comfortable bed, great breakfast. You couldn't ask for more! Close to go places to eat and easy to get back on highway 24

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Connied327, Thank you for selecting the Best Western Plus Clarksville at Exit 4 in Clarksville, TN. It means so much to us that you had a good night rest and had a great complimentary breakfast in the morning! I hope the next time you are in Clarksville, you stay with us again! Have a wonderful evening! Sincerely, Kimberly

"Best western plus"

5
02/06/2016

New hotel with a very comprehensive and nice breakfast. The staff was very friendly and accommodating. The beds were comfortable, and the bathroom was nicely updated and clean. This is located right off the interstate and next to a SAMs club.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Kristel F., The Best Western Plus Clarksville thanks you for your valuable business! Our friendly staff enjoys taking care of your needs. The Executive Housekeeper, Shanin and her team really appreciate you noticing the clean rooms! We can not thank you enough! Please come back for another overnight stay soon! Sincerely, Kimberly

"Enjoyed stay"

5
01/06/2016

Inviting lobby. Haley was very informative upon check in. She explained the hotel details and answered questions politely. Breakfast staff was very pleasant and kept the area clean and stocked. We will stay again in the future.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear SRN, Thank you for staying at the Best Western Plus Clarksville, TN. Haley is a great addition to our hotel family and I am so glad your noticed her professionalism. I will let Ms. Pam & Ms. Bernice know that you enjoyed your complimentary full hot breakfast and service! We look forward in seeing you again in the near future! Take care, Kimberly

"Best Hotel When Travling"

5
01/06/2016

The hotel is Clean, The Staff are Very Polite and Professional, The food is Great. The location is central and easy to find. The weather was hot outside not once did I see any bugs in my room or the General dining area. I highly recommend the Best Western. And the rooms have Beautiful color design. Just Excellent.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Todd H., I hope you had a great day! We appreciate your business and the kind words about the Best Western Plus Clarksville, TN. Our housekeeping team works so hard to keep all rooms clean and tidy! I am so glad you enjoyed our complimentary full hot breakfast! Please be sure to come back once you are in the Clarksville, TN area! Enjoy your weekend! Kimberly

"Excellent Property"

5
28/05/2016

Wonderful hotel. When I checked in, the lobby staff was very professional and helped me out with an issue from a different Best Western. Room was clean and bed was very comfortable. Very good hot breakfast with many choices. Would definitely stay again and highly recommend.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Ms. Linda P., I hope you are well this evening! It was our pleasure to assist you with your question. Please be sure to come back again soon, so you may enjoy a clean and very comfortable room. I am glad you were able to sit down and enjoy our full hot breakfast too! I hope you have a great week ahead! Sincerely, Kimberly

"Best Western Plus Atrium Inn & Suites"

5
27/05/2016

This hotel was excellent! Very inviting lobby with amazing water feature. Room was very clean and the bed was very comfortable. Staff was extremely helpful (beginning when we called the motel directly to make our reservation). Complimentary breakfast was well-presented and the eating area is very large and clean. Would definitely stay here again!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening John H., Thank you so much for staying at the Best Western Plus in Clarksville, TN. I am so happy that you enjoyed your clean sleeping room. The hot complimentary breakfast added "make your own" pancakes AND waffles! I hope you had a chance to enjoy at least one of them! Please come back soon and take care! Sincerely, Kimberly

"Great breakfast and clean rooms"

5
24/05/2016

Check-in was a quick and easy. Rooms were decorated nicely and still smelled new. Bathroom and bedroom were both very clean. And, breakfast was the best! The ladies in the breakfast area were very helpful and the food selection was great! The hotel was very convenient to the interstate. Would stay here again!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Suzcrews, I hope you are having a wonderful day! Thank you so much for staying at the Best Western Plus Clarksville. Ms. Pam & Ms. Bernice are our Breakfast Queens! I am so glad they took care of your needs! Our Executive Housekeeper, Shanin is simple THE BEST and I will share your valuable comments with her. Please come back again soon! Sincerely, Kimberly

"A Great Choice When Staying in Clarksville"

5
22/05/2016

Very nice hotel, clean, up-to-date. Service was very friendly. Had friends staying in the Comfort Inn and there was no comparison between the two. Stay here. This hotel is a great choice when staying in Clarksville, TN.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Chris H., I hope you are well today! We appreciate you noticing our friendly service and selecting to stay at the Best Western Plus Clarksville! There is so much competition at Exit 4 and we sincerely thank you for staying with us. We have the best housekeeping team in Clarksville, thanks to Shanin & Shawn! They always keep our guests needs in mind when inspecting and cleaning rooms. Please come back soon! Take care, Kimberly

"Clean and friendly hotel"

5
22/05/2016

We stayed here for a a wedding that was held close by. The staff was friendly and helpful. The rooms are clean and the refrigerator and microwave are a nice touch. The price was competitive. A good place to stay that is close to the interstate exit. There are numerous restaurants a a mall close by.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Swiftmi, We truly enjoyed having members of the wedding party stay at the Best Western Plus Clarksville, TN. Thank you so much for staying with us! We wish the newly married couple at the best! Please come back soon and have a good night! Sincerely, Kimberly

"Best Breakfast we've had in a motel."

4
18/05/2016

The room was very nice, as most BW motels are, but the outstanding thing about this motel was the breakfast the next morning. 2 ladies attended the Breakfast Bar and were very attentive, keeping everything full and hot. They had an amazing variey of things to put on your eggs: cheese, salsa, onions etc. Of course they had all the other items normally served for breakfast, but the variety and smiling faces of the 2 ladies, made it outstanding!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Gloria5657, Thank you so much for staying at the Best Western Plus Clarksville. We are so glad you enjoyed our hot complimentary breakfast. Ms. Bernice and Ms. Pam are true professionals when it comes to taking care of our guests! We welcome you to please come back soon! Have a wonderful evening! Kimberly

"Very clean!"

4
15/05/2016

Unfortunately we only stayed one night on our way to Alabama. This was the nicest Best Western I have ever stayed at. I look forward to staying here again in the future. It is very clean and the people who work here are very nice.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Jami13, I hope you are well this evening! You were right! It was unfortunate that your stayed was only one night! ;-) We are pleased that you had the chance to stay in a clean room and interact with our nice team members. We appreciate your kind words about the hotel. Your business is so important to us! Take care & Thank you so much! Kimberly

"Very clean and modern"

4
10/05/2016

Hotel was very clean and modern, the toiletries in the room were good quality. The breakfast looked great although we didn't have time to eat. The bed was comfy but the pull out sofa couch was very uncomfortable.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Darlene B., Thank you so much for staying at the Best Western Plus Clarksville. I hope you will be able to enjoy our full hot breakfast next time. I am glad the bed was comfortable during your stay! Please come back soon! Take care, Kimberly

"Another great stay!!"

5
08/05/2016

Third time to stay here on our way to Florida. Great front desk gal, helpful and polite! Breakfast area and lobby clean and inviting! Happy they have veterans discount too! Another comfortable stay again! We will continue to stay here in the future!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Diane E., I hope you are well! We love Veterans and appreciate your loyal service you provided to our wonderful country! Thank you so much for coming back to the Best Western Plus Clarksville! Your business means so much to us! We work hard at keeping a clean lobby and breakfast area for all of our valuable guests. Please come back again for another comfortable night of rest! Take care, Kimberly

"Great facility and staff"

5
03/05/2016

This is without question the finest Best Western motel I have ever visited. It would also rank higher than the last 3 major brands i have been in recently. The staff was outstanding, the location perfect and the facility is great. Breakfast was fresh with a nice selection, rooms very elegant with a great bed. If you are in the Clarksville area and need a room......stop here. You will be pleased you did.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening William P., Thank you so much for staying at the Best Western Plus in Clarksville, TN. Our staff enjoys taking care of your needs and we welcome you to please come back soon! Sincerely, Kimberly

"Looks are deceiving"

2
03/05/2016

This hotel is gorgeous! Brand new and it even still smells brand new. The beds are very nice and comfortable in the rooms. BUT, looks are deceiving...this hotel is noisy! We could very clearly hear every door that shut, from the floor above and below us, to the doors on our floor. We could also very clearly hear our neighbors to the side of us, above and below. Even a person that was yawning! Luckily my 3 year old daughter is a sound sleeper otherwise she would have had a lesson in sex education given what I heard next door to us. There were also a group of young boys staying that the hotel that were running the halls and slamming doors at 11pm at night. All in all, it's a gorgeous hotel, but it is very poorly constructed. If you want a good night sleep, stay elsewhere!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Heidi P, I hope you are well this morning. We appreciate you noticing our gorgeous Best Western Plus Hotel in Clarksville, TN. We sincerely apologize that you did not experience a quiet evening in your room but we are truly thankful your daughter did. We welcome you to please come back and give us another chance. Thank you so much for your business! Have a wonderful Mother's Day celebration! Kimberly

""Best" Best Western"

5
03/05/2016

This is not only the "Best" Best Western hotel i have encountered but one of the nicest hotels I have been in this year. I am comparing it to 3 other brand names. Very high quality with a great staff, good breakfast and wonderful beds.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Day William P, I hope you are feeling great! WOW!!!! Thank you so much for selecting to stay at the "BEST" Best Western Plus Clarksville, TN. We have a great staff that aims high in providing great service to you! We are so happy that you enjoyed our wonderful beds and ate a good complimentary breakfast in the morning! Please come back soon to our hotel! Take care, Kimberly

"happy we made it"

4
02/05/2016

this was a great selection--we almost always choose Best Western, and glad we chose this property. Friendly, clean and comfortable. Breakfast was good and the little brown bag to go at check out is a nice touch.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Greetings Heuningby, We are truly grateful for your business! We thrive to be the very best hotel in Clarksville, TN. By you selecting to stay at the Best Western Plus Clarksville, let's us know we are doing something right! Our friendly staff is happy to know that you enjoyed your breakfast and had a comfortable stay. We welcome you to please come back soon and have an awesome day! Sincerely, Kimberly

"Great Stay"

5
30/04/2016

We have been on an extended road trip and have stayed in dozens of hotels over the last month. This was probably the best night's stay we've had -- the hotel was immaculate, the room exceptionally clean with an extremely comfortable bed. The staff all had a warm greeting and big smile. Of all the hotel breakfasts we have had, this was definitely the best -- well laid out with quality food. We would most certainly return here if in the area again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Gary D., I hope you are having a wonderful day! Thank you so much for selecting the Best Western Plus Clarksville for your overnight stay! We are so pleased you enjoyed the "BEST" complimentary hotel breakfast in town! Our Executive Housekeeper Shanin, along with her assistant, Shawn and their team, keep our rooms clean and fresh daily. I will share your review with them both. We hope to see you again at our hotel very soon! Take care, Kimberly

"value+"

5
28/04/2016

no better choice than Best Western Clarksville, TN, don't waste your time searching just simply stay at the BW Clarksville and you will quickly determine why this is the best value. Then you will want to recommend this unknown secret to all your friends. The Marriott and other properties charge three times yes 3 times what the BW charges why would you want to waste your money regardless of your status.

"Overnight trip in a pinch...pleasantly surprised!"

5
23/04/2016

I can not rave enough about how pretty this best western! It's immaculate! Our room cost $119 + tax and it was worth every penny of it. It's extremely clean and the decor is very pretty and modern looking. The beds were perfect as well. The only downside to this hotel was the breakfast. I felt like there wasn't enough hot food choices. But other than that, I would definitely pick staying at the best western plus again!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning AubreeD31, I hope you are well today. Thank you so much for staying at the Best Western Plus Clarksville. We are thrilled that you had a good night rest in your extremely clean sleeping room. We appreciate you noticing and I will share your comments with our Executive Housekeeper, Shanin. I hope you return and try our waffles or pancakes off the breakfast buffet. Please have a wonderful day and we look forward in seeing you again soon! Take care, Kimberly

"Very comfortable beds and attentive staff"

4
21/04/2016

Downside first, room walls a bit thin and no shelves in the shower. But, the bed was very comfortable, the room large and airy and the staff is very attentive. The breakfast area was clean and items available well maintained, fresh and tasty.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Vince66226, Thank you so much for staying at the Best Western Plus Clarksville. We are so happy that you enjoyed breakfast and that our staff took care of your needs. We welcome you to please come back to stay again in one of our comfortable beds. Have a great week! Kimberly

"Very Nice Hotel"

4
18/04/2016

The check-in staff person was very helpful when we arrived late in the evening to find out that our reservation I had made online was for the next day. Fortunately we were able to cancel and get a room for the same rate. Very pleasant breakfast manager and nice breakfast to start the day.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Darrell M., We appreciate your business and noticing our great hotel team members. We are glad the check-in process was smooth and you found our Best Western Plus Clarksville breakfast attendant pleasant. We welcome you to please come back soon and have a wonderful day! Sincerely, Kimberly

"group planning"

2
17/04/2016

poor planning for large group. Promises made were not followed threw on. Will never do a convention at this location again. We were told we could have a room as a hospitality room and were told we could only use it only for certain hours after we got setup. We had to keep moving items and could not complete what we usually do for these events

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Robert J., We hope you are well. Thank you so much for staying at the Best Western Plus Clarksville. On behalf of the entire staff, we sincerely enjoyed hosting you and your reunion associates. Please come back soon! Enjoy your day, Kimberly

"Overnight trip with kids for ball tournament"

5
10/04/2016

Very nice, new hotel right off the interstate. Room was spacious and very clean. Did not realize that breakfast does not start until 7am on the weekend and our family had to check out at 6:15am, so was disappointed, but the desk did provide a grab and go breakfast for us. Emily was also very accommodating in the morning by letting us raid the bagel cabinet before breakfast was really open for the morning. Overall a very good value for the price. Request for extra towels was not honored and had to wait about 10 minutes at check-in for a desk attendant as no one was staffing the desk.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Elizabeth V., Thank you so for staying at the Best Western Plus in Clarksville, TN. I am so glad that Emily was able to provide a grab and go breakfast for you and your family. I do apologize that you had to wait ten minutes for additional towels. We appreciate your comments and welcome you and the family to please come back soon! Take care, Kimberly

"Quick stop on a road trip"

4
09/04/2016

It was a very clean and nice place to stay for the night. We stayed on a Friday night and it was quiet and good night's sleep. My only complaint is that since it was a weekend, breakfast wasn't served until 7. There were many people around that would have liked to have eaten earlier. They do have a grab and go bag for breakfast for those leaving early - so that was something. But I was disappointed that we couldn't get breakfast because we couldn't wait until 7.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Redhead23, I hope you are well today. Thank you so much for staying at the Best Western Plus Clarksville, TN. We are pleased that you enjoyed our clean and quiet hotel. Our hotel breakfast begins at 7:00 am on the weekend and 6:00 am during the weekdays. I hope you are able to stay longer so you can have a hot meal but at least you were able to have a grab and go snack. Please come back soon! Kimberly

"Add to your list"

5
08/04/2016

Continued great experience with Best Western Plus. Check in clerk lacked personality of our experience the night earlier in Tallahassee but this was more than made up with the effort and personality of the breakfast attendant and check out. My wife was impressed with the personal touches added to tables in breakfast area and the attendant was superior to any we have encountered anywhere.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Fred P., I am so glad you had a great experience at the Best Western Plus Clarksville, TN. I am sorry you did not receive the greeting you deserve at check-in but please know that we appreciate your business. Our breakfast attendants are extremely friendly and are ready to serve our guests during breakfast. Please come back soon and have a wonderful day! Take care, Kimberly

"FAILURE OF STAFF"

1
04/04/2016

Guaranteed reservations of some of our group members were lost and not honored causing group members to have to stay at another hotel during our Vietnam Helicopter Pilot Reunion. My requested wake up call was not made causing me to be late to a scheduled event. Staff response confirmed that they had written the request down, but "Oh...sorry." Very unexpected happenings for an otherwise great hotel property.

"What a pleasant surprise!!"

5
01/04/2016

The décor was awesome and the staff was very good. Very clean rooms. The breakfast was very good and the lady serving the breakfast was awesome! We stayed at one other BW Plus and it was very good as well.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Kurt M., How are you doing today? I am so happy that you enjoyed the breakfast as well as the service. Our "Breakfast Ladies" are awesome!!! The Best Western Plus Clarksville, TN have great amenities and we welcome you to please come back soon! We sincerely appreciate your business! Take care, Kimberly

"Beautiful and Comfortable"

5
25/03/2016

The hotel and room were beautiful. Our room was kept very clean by the staff and the beds were amazing. The pillows were wonderful as well. We did not have time to try the breakfast but the staff sent a sack breakfast with us that worked just fine.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Yarddog73, I hope you are well today. Thank you so much for staying with us and calling our hotel beautiful! Your valuable business means do much to us! Please come back again soon and be sure to stay for breakfast! ;-) Take care, Kimberly

"Thin Walls"

3
23/03/2016

Everything was average to very good at the Best Western Plus Atrium Inn & Suites, Clarksville Tennessee except the walls between the rooms were very thin you could hear everything that was going on. A man in the one room was talking on the phone and it was as if he was standing in my room and talking. I was lucky that both rooms didn't stay up to late.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear MoosejawLeen, We appreciate your views about the Best Western Plus Clarksville, TN. I am sorry that your neighbor was speaking loudly but I am glad to hear you had a good night rest. Please come back soon and we appreciate your business. Take care, Kimberly

"Awesome stay"

5
23/03/2016

Great spacy suite at a great rate! The room was very clean, comfortable, and modern. Breakfast was great with many options from pancakes, waffles, fruit salad, and bacon and eggs! The only downfall was there is an outdoor pool.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Leajot, I hope you are well today! I am so glad you enjoyed your our clean and comfortable suite! We just added the pancake machine for guests enjoyment! We do have a pool and it's only open during the warm months. I hope you are able to return during the summer season! Have a wonderful day and thank you so much for your business! Take care, Kimberly

"Not your grandma's Best Western ..."

5
22/03/2016

The décor of this Best Western Plus appeared to be recently updated and modern and the breakfast was the best I've had at any hotel in which I've ever stayed. Best Western has done an exceptional job with their recent rebranding. In all seriousness, it's really not worth wasting your time comparing the numerous hotel choices in the area. I've been there, done that, and quite frankly, if you're thinking of staying anywhere else you'll be getting much less for more money.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Dena W., We appreciate you staying at the Best Western Plus Clarksville, TN. The hotel is only a year old and the Best Western Brand provides the "BEST" in hospitality services. We are thrilled that you enjoyed our free hotel breakfast and welcome you to please come back soon! Have a wonderful day! Sincerely, Kimberly

"Beautiful Room"

5
18/03/2016

After driving all day, any place would look good, but the Best Western Plus Atrium Inn & Suites is outstanding. The bed and all furniture is very comfortable. More importantly, every part of the room was extraordinarily clean. The front desk staff was quick at checking us in and later on, very helpful in recommending a nice place to eat. Highly recommend staying here. We will be back for future trips. Only negative is that the ice machines are on the second and fourth floors. No problem with an noise in the middle of the night and get some exercise if you're on an odd number floor.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Mark M., We hope you are well today. Thank you so much for selecting our Best Western Plus Atrium Inn and Suites in Clarksville. We are pleased that you had a good night rest in one of our comfortable beds and enjoyed the full hot complimentary breakfast. We hope to see you again in the near future! Sincerely, Kimberly

"Great Stay"

5
26/02/2016

We drove 10 hours and arrived very early (7am) the morning of our check in ...they allowed us to check in early since they had a room available! They also allowed me to use the conference room later that evening to take a college course exam in complete silence.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Amy H., Driving 10 hours is tough but I am so glad that we had a clean room ready for you at 7:00 am. We also thank you for selecting the Best Western Plus Atrium Inn and Suites in Clarksville! How was the exam? We hope you received an "A". Please come back again soon and take care! Sincerely, Kimberly

"Clean, comfortable room, friendly, professional staff"

5
25/02/2016

Stayed at this property two nights for a conference nearby. Every staff member I encountered was friendly, helpful and professional. Room was very clean and comfortable. I would definitely consider this property if I am ever in the area again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Tommy M., Thank you so much for staying at the Best Western Plus Atrium Inn and Suites in Clarksville, TN. We hope you had a successful conference. Our staff is very passionate about providing friendly and helpful service. We appreciate you for noticing! We welcome you to come back soon and have a great weekend! Take care, Kimberly

"Great Stay!"

5
23/02/2016

I was very comfortable at this hotel. It was easy to find, clean and the staff was excellent.The grounds were clean and there was free internet and a good breakfast each day. If I'm ever in Clarksville, this is where I will stay.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Sandra C., We appreciate you staying at the Best Western Plus Atrium Inn and Suites. Thank you so much for the kind words about the hotel! Please come back soon and have a wonderful day! Sincerely, Kimberly

"Very Friendly staff"

4
13/02/2016

We had a good experience. Breakfast staff was very helpful and friendly. Convenient location. Had problem with room key but otherwise everything else was good. The place was clean and nice. Good Stop.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Mamtai2016, We hope you are well today! Thank you so much for staying at the Best Western Plus Atrium Inn and Suites Clarksville, TN. I am sorry to hear about the room key issue but I am glad we were able to make things right, so quickly. Our Executive Housekeeper, Shanin and her team take pride in providing clean rooms and suites for you! I welcome you to please come back as soon as possible! Happy Friday!! Kimberly

"Outstanding Best Western"

5
13/02/2016

One of the best Best Westerns I have stayed at (and I am a diamond-level customer). Rooms were outstanding, service was outstanding (especially Pamela at breakfast) and the price was excellent. You can't ask for more.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon MarkSAllen, We Love Our Best Western Rewards Members! Welcome to the Best Western Plus Atrium Inn and Suites in Clarksville, TN. We appreciate your locality and feedback about the hotel. Pamela makes coming to work a joy and I will let her know you mentioned her name in this review! Thank you for staying with us and please come back again soon! Have a great weekend! Kimberly

"Missing granddaughter"

4
10/02/2016

My husband and I needed a granddaughter "fix". She attends the university in Clarksville. Stayed for two nights, in fact, was the second time staying at this hotel. Clean, quiet, large room and very comfortable bed. Breakfast was very good. Will stay here again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Ms. Yvonne P., Welcome Back to the Best Western Plus Atrium Inn and Suites Clarksville, TN. I totally understand about missing family members. Thank you for sharing your story with us. Our large and comfortable rooms provide a level of outstanding service that you and all guests deserve. The housekeeping staff is outstanding and I will share your views with the Executive Housekeeper, Shanin! Thank you so much and please come back soon! Have a wonderful day! Kimberly

"Love to stay here as we pass through the area"

5
08/02/2016

Nice place to stay. Welcoming staff. Fresh cookies in the lobby in the late afternoon. Pleasing decor. Comfortable beds. The beds have 4-5 pillows to choose from. Well appointed rooms. Nice variety of food choices for free breakfast. Good value.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Spoken09, It's nice to hear our beds are comfortable and that you were able to have a freshly made cookie in the lobby area! Our full hot breakfast has over 12 items to choose from and we are pleased that you noticed. The Best Western Plus Atrium Inn and Suites Clarksville, TN appreciates your review and please come back soon! Happy Friday, Kimberly

"Clean and Quiet"

5
08/02/2016

We stayed here last spring and I left a review that it was clean, but not great. We were on our way back from Disney and needed somewhere to stay. I didn't want to spend all night searching for a hotel, so we decided to give this one another try. Once again it was very clean. I had put in a request with our online reservation for extra pillows and blankets for the pull out sofa since we were traveling with our 2 kids and would need it. Upon our arrival we found the sofa bed already pulled out and made. I've made the same pillow for sofa bed request at at least 5 previous hotels and never have any of them actually made the bed. After 12 hours in the car, this was a very welcome sight. I greatly appreciated not having to waste time making the bed. When we travel I have a hard time getting our 2 and 6 year old to sleep, so I turn on a show and they fall asleep in 20-30 min. They don't have Disney or Disney Junior on the TV. That happens sometimes, so I use Netflix on their iPad as a backup. The internet at this hotel isn't strong enough to stream. My 6 year old was so exhausted from the trip that, luckily, she just fell asleep. My 2 year old eventually fell asleep too. This is the only hotel I've been to in years that has had bad internet. Just like last time, the room was very clean and had comfortable beds. Breakfast was average. The continuous internet issue is frustrating, because everything else was good enough to stay again.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Jennifer C., It's nice to see you again! Thank you so much for coming back! I hope you and your family had a great time at Disney World! I am sure your children were thrilled! I read your reviews closely and we value your opinion. We do provide Nick and Nick Jr. but I do understanding how the children may have a preference! To hear that you and your family had a good night rest, brings music to my hears. We have added a Pancake Machine as an added hot breakfast amenity! You must eat some Pancakes on your next visit. Please come back soon and enjoy your weekend! Take care, Kimberly

"Modern and a great place to stay"

5
06/02/2016

Customer Service 10/10 Cleanliness 10/10 Maid Service 10/10 Breakfast 10/10 I could go on and on. Rates are reasonable and the amenities are well worth the money. Totally updated with granite and modern furniture. Since I was in the Army, I would definitely consider staying here in transition, I would definitely stay in these spacious rooms. Ms. Bernice the Breakfast preparer definitely will make you smile and send you on your way for a great day after eating great fruits and good healthy items before heading out for the day. Room service was wonderful with Joy. Did not even have to ask for extra towels with my family of six. I always tip if taken care of and these ladies deserve a little extra. I hope you will enjoy it like I did.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning RichB27, Thank you so much for the staying at the Best Western Plus Atrium Inn and Suites. We are so glad that you enjoyed the breakfast and noticed our clean sleeping rooms! Our wonderful staff loves providing hospitality services to our valuable guests. We welcome you to please come back soon! We hope you have a great day! Sincerely, Kimberly

"BWCTN"

4
04/02/2016

Great place to stay on extended stay, recommend this hotel to others. The location is great to and from accessing HWY 24 to Nashville and Ft Campbell off exit #4. Lots of access to restaurants and other venues.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Ms. Phyllis A, We appreciate your kind comments about the Best Western Plus Atrium Inn and Suites Clarksville, TN. Our large rooms and suites are ideal for long extended stays! We are located next to Interstate 24, at Exit 4. A variety of restaurants and Governor Square Mall are only seconds away from our front door. Please stay with us again soon! Have a wonderful day! Kimberly

"Three night stay"

5
23/01/2016

Who knew a Best Western would be so comfortable, clean, modern, and have staff with such attention to detail. The free breakfast added to the overall enjoyment of our stay at this new hotel. We stayed in a double with a sofa bed. I was so happy to see the cushions on the chairs and sofa were vinyl, so that they could be disinfected between guests. What a great idea!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Diane S., I hope you are well today! Thank you so much for staying with us. We truly appreciate your business. We are so glad you enjoyed the breakfast and our clean sleeping rooms. We invite you to please come back soon! Have a great day! Sincerely, Kimberly

"Poor staff service!"

2
09/01/2016

We here for our my bro in Army came from Afghanistan. We checked in late. Front desk lady looked not friendly! Its a new hotel but it looks that cleanliness is still an issue there. Room was not vacuum good and you can see trash behind the table. We found some pills under the vanity. Breakfast was good but hot items were cold. It wasn't surely Best Western Quality!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Shannon G, Thank you so much for selecting to stay at the Best Western Plus Atrium Inn and Suites Clarksville, TN. We are so glad to hear your brother made it back safely and as a military spouse, I can honestly say his service is greatly appreciated. Shannon G., I want to truly apologize for the mishap in your sleeping rooms. You did notice how clean the hotel is and we thank you for your compliment. Unfortunately we failed you at check-in and with the condition of your sleeping room. I have shared your experience with the front desk and housekeeping. Steps have been put in place, so this will not happen again. I invite you to stay with us again and I promise we will get it right! Please come back soon! Have a wonderful evening! Kimberly

"Great stay!"

5
30/12/2015

The room was very clean which is number one priority for me. The breakfast was very good - really good bacon, eggs, waffles. Easy to access - right next to Interstate 24. Close to mall and numerous eating places. Good internet access. Nice property! I've stayed here before and will be staying again!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Farmchick, Thank you so much for staying at the Best Western Plus Atrium Inn & Suites in Clarksville, TN. We appreciate your kind words and your business! We welcome you to please come back soon and have a Happy New Year! Sincerely, Kimberly

"Very good shopping and food"

5
25/12/2015

Check in and out very efficient, lobby decor was very nice, room was clean and smell was plesant. Bed was comfortable and linens were newer what I would consider medium quality. Wifi worked well, hotel was away from major roads and quiet. Plenty of shopping and restaurants within a short drive. Traffic was heavy, so very careful driving.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Shawn F., Thank you so much for staying at the Best Western Plus Clarksville, TN. We are so glad you enjoyed your stay, while having a fun day of shopping. We hope you come back again soon! Have a wonderful evening! Kimberly

"Nice Place to Stay"

5
17/12/2015

New property, clean, excellent bkfst area and a tasty variety of foods. Rooms are clean, internet is efficient and accessed quickly, busy but quick access to Clarksville business area, friendly staff. I would suggest that you use WD-40 on the new elevator, it shakes and trembles with new parts or something. It should run much smoother. Scares the weak.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good evening Tony D., We hope you are well today. Thank you so much for staying at the Best Western Plus Atrium Inn and Suites Clarksville. We welcome you to please come back soon. Merry Christmas and Happy New Year!!! Kimberly

"Great stay at the BEST Western Again"

5
15/12/2015

Great Hotel, new/clean rooms, good breakfast and wifi (free), nice workout area and outdoor pool, convienent location, walking distance to Sams Club, Cracker Barrel and gas station and I 24, less than 1/2 mile to mall and resturaunts, polite and curtious staff. Couldn't have asked for a better stay (all for under $100)

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Afternoon steven869, We thank you kindly for your wonderful review of our property. We hope that other travelers will read your thorough review and choose to stay with us here in Clarksville, TN. We take pride in our cleanliness and customer service and are delighted that you noticed all our efforts during your stay. We hope that you have a great holiday season and we wish you a very Merry Christmas! We appreciate your business and hope to welcome you back again in the near future. Kind Regards, Natalie Copley

"Great location for travelers"

5
14/12/2015

Loved staying with them. Beautiful breakfast in the morning and amazing cookies in the afternoon. The only problem I had was the treadmill faces away from the TV. It does have an entertainment system on board but guess what didn't work. Right next door to Sam's Club and Cracker Barrel.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Teresa R, Thank you for your kind review of our property. We appreciate your comments regarding our complimentary hot breakfast in the mornings and our freshly baked cookies in the afternoons! We are sorry that the fitness room machines were not facing the t.v. for you, we will look into this and hope to remedy that issue right away. We are ideally located right off I-24, exit 4, and are just a moments drive from many shops and restaurants here in Clarksville, TN. We hope that you were able to take advantage of these during your stay with us. We appreciate your business and hope to welcome you back very soon! Merry Christmas from all the staff here at the Best Western Plus Atrium Inn&Suites. Kind Regards, Natalie Copley

"A fresh environment"

4
04/12/2015

I loved the room I had overall with the interior decorations and nice size led televisions. The only downside I experienced was the padding on the bed was a little stiff. The continental breakfast was fresh and the waitress lady was respectable and nice.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Chico D, We are so happy to hear that you enjoyed your stay here with us at our new and modern property. We are sorry that our Serta pillowtop mattress' were a little stiff for your liking. We hope that you were still able to get a good nights rest. Our breakfast buffet is served daily and we are pleased that you enjoyed our variety and service. We hope that you will choose us again next time you are in the Clarksville area. Happy Holidays! Kind Regards, Natalie Copley

"Great Hotel"

4
02/12/2015

The wife and were traveling to spend Thanksgiving with our son and stayed at the Best Western Plus for one night. The room was very clean and very comfortable. The breakfast was a full meal vs a Continental breakfast as you get with most hotels. The service was also very good. Recommend staying there if traveling through the area. Loads of restaurants in the immediate area.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Evening Dan H, We are delighted to hear that you enjoyed your stay here with us at the Best Western Plus Atrium Inn & Suites. We are ideally located right off of the Interstate 24, exit 4, and just a short drive from many shops and restaurants, which we hope you were able to take advantage of during your stay. On behalf of all the staff here we Thank you for your kind words about our cleanliness, breakfast and service. We hope you enjoy the holidays and come back and see us again in the near future. Kind Regards, Natalie Copley

"newer hotel"

4
02/12/2015

Room was very nice but did have a strange smell. We got use to it after we were in it for a little while. Breakfast was very good with all the usual things plus it had sausage, eggs and fruit cups. Pamela was very friendly and made sure everything was kept filled. Definitely will stay there again.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Linda C, I apologize that you had a bad smell in your room during your stay. I cannot imagine what this could have been. If you ever have any issues with your room, please let the front desk know and we will do everything in our power to rectify the situation for you. We do strive to give every guest a superior stay and I hope that you will return to us again so that we can do this for you next time. Pamela (our breakfast attendant) will be delighted to hear your compliments, which I will gladly pass along to her! Thank you for your kind review of our property, we appreciate your business and look forward to welcoming you back. Kind Regards, Natalie Copley

"Great Place to Stay"

5
01/12/2015

This is a great place to stay. The hotel is less than a year old and everything is really nice. The hotel staff is friendly and helpful. Majority of people staying here are in relation to Fort Campbell. The breakfast was good and well stocked. Easy access to I-24.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Afternoon Fonda W, We appreciate you taking the time to leave us a great review of our property. We are located right of the Interstate 24, exit 4, and are very close to many shops and restaurants. Fort Campbell is only a short drive away and we do offer a government/military rate as much as we possibly can. On behalf of all the staff here we want to say Thank you for choosing the Best Western Plus Atrium Inn and Suites! We hope that you will come back and see us again very soon. Kind Regards, Natalie Copley

"Beautiful Facility with the Friendliest Staff"

5
01/12/2015

I think the title says it all. The facility is beautiful and pretty new. Our room was a basic one, but seemed upscale. The staff made us feel welcome. One lady even commented about what a great place this was to work.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Afternoon probert68, Thank you for your lovely review of the property. We appreciate all your kind words about the facility and our staff. We take pride in giving everyone a superior stay at our hotel and are glad that you enjoyed yours so much. We hope that you will come back and stay with us again in the near future. Kind Regards, Natalie Copley

"Great Value, Extremely Clean, Looks New Throughout"

5
30/11/2015

Hotel was REALLY nice. Extremely clean rooms. Everything looked new. Beds and bedding were really comfortable. This is my new "go to" hotel when I stay in Clarksville. The breakfast food was very fresh. The free internet was extremely fast (not downgraded like some hotels do it, unless you pay them extra). All non-smoking rooms and hotel.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Chris S, Thank you kindly for your review of our property. We are delighted to hear that you enjoyed your stay here in Clarksville, TN. We do offer free Wi-Fi and complimentary breakfast for every guest and are happy you got to take advantage of these amenities. We look forward to having you come back and stay with us again next time you are in the area. Kind Regards, Natalie Copley

"Excellent Stay"

4
29/11/2015

Room was spacious, clean and quiet. Beds were very comfy with many pillows. Breakfast was good with several choices. Staff was nice and friendly. We were bummed that the pool was outside, otherwise would be 5/5. Warm cookies in the lobby in the afternoon! Would stay here again.

"Worst beds ever!"

2
20/11/2015

Never slept all night, bed so hard! Pillows not comfortable. Flimsy breakfast, went across the street to Cracker Barrel. We have stayed at Best Western before and had a very comfortable bed and pillows...NOT HERE!

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello 651cyndiah, I am very sorry to hear that you did not enjoy your stay here at the Best Western Plus. All of our modern rooms are equipped with Serta Elite pillowtop mattress' and I apologize that it did not meet your expectations. We are continuously making improvements and we will take your feedback into consideration when implementing changes. We hope that you will come back so that we can have another chance to give you a better experience. Sincerely, Natalie Copley

"Cleanest and nicest hotel in clarksville, hands down."

5
15/11/2015

Since late may of this year, I have visited this hotel numerous times. All I can say is that this hotel is hands down the cleanest, nicest hotel in clarksville. They put alot of pride and hard work is keeping this hotel more than efficient. I want to give a special great job to the house keeping manager Shanin Killman, and her assistant Shawn Marshall and their staff for a great job at keeping this place more than perfect looking.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Jason S., Thank you so much for staying at the Newly Opened Best Western Plus Atrium Inn and Suites in Clarksville, TN. Our Executive Housekeeper Shanin along with her assistant Shawn keep our hotel clean and fresh for our valuable guests. We appreciate your business and welcome you to please come back soon! Enjoy your day! Kimberly

"Best "Best Western Plus""

5
03/11/2015

This is THE BEST "Best Western Plus" at which we have stayed! Beautiful decor; extremely friendly, helpful, and professional staff; extraordinary on all accounts. This was much better than some hotels in the so-called "upscale" brands.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Morning Marisabel1973, Thank you so much for your compliment on being "The Best, Best Western Plus!" We strive everyday to make sure everyone has a superior stay with excellent service and your review makes it all worthwhile and shows all our efforts paying off. On behalf of the entire staff here we appreciate your kind words and hope to welcome you back again in the near future. Have a blessed day! Kind Regards, Natalie Copley

"Nice Hotel"

5
26/10/2015

This hotel is very clean nice amenities, nice breakfast. Centrally located, nice staff. My husband stayed at this hotel, and is having to go back to Tennessee from Florida, due to a death in the family, he will be staying here again tomorrow for several days. His first stay was over a 9 day period just last week.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Morning pjjcb, We thank you kindly for taking the time to write us a lovely review. We appreciate your business and all our staff will appreciate your kind words. So sorry to hear about the death in your family. We look forward to welcoming you and husband back at our property, just wish it was under better circumstances for you all. If there is anything you need during your stay please do not hesitate to ask. Hope you and family are coping well during this difficult time. Kind Regards, Natalie Copley

"I love this hotel"

5
22/10/2015

After flying in from Florida my times where all messed up but the staff let me check in earlie. I stayed 3 night and I loved it. Good breakfast. And friendly staff always willing to help and always saying hello the front lot gets full but after check in the room key unlocks the back door where hardly anyone parks located next to sams club minute from the mall and a strip of road with pretty much any type of restruat you could want is. stayed on the 4th floor and the bed was comfortable, will recommend and will stay again

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Bigred N, Thank you so much for your lovely review of our new property! We are so happy that you enjoyed your three night stay with us. We are glad you got some good rest on our comfortable pillow top mattresses and were able to indulge in our complimentary hot breakfast each morning. Our staff will be delighted that you gave us such nice compliments and we look forward to having you come back and stay with us again. Kind Regards, Natalie Copley

"Noisy Pipes"

1
20/10/2015

Gurgling pipes woke me up at 4 am. Very loud! This is my first time writing a negative review. I had to change rooms in the middle of the night. Front desk clerk was not helpful and had no manager on staff. A request for a call the next morning from management was not honored. I have spent over 30 nights in hotels in the past year and this was my worst experience I have ever had. If you HAVE to stay here, I suggest a higher floor than the 2nd!

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear A H, Thank you so much for staying at the Newly Opened Best Western Plus Atrium Inn and Suites. We apologize that the pipes you heard, kept you from having a good night rest. This is the very first time we have heard about this issue. We do welcome you to please return and wonderful day! Sincerely, Kimberly

"I can hear you breathe...."

1
18/10/2015

The reviews are accurate. You can literally hear EVERYTHING that is going on around you, under you, and above you. I could hear you going to the bathroom, what you were watching on TV, how many times you paced around your room at night, or when your alarm went off. Better hope no one around you has to get up in the middle of the night because it WILL wake you up. It's like the developer went to the contractor and said: "You know how the best hotels are the ones that have good insulation and soundproof their rooms??? Yea, I want the complete OPPOSITE!!" Seriously, DO NOT STAY HERE if you want a decent night's sleep. I travel a ton for work and stay on over 100 hotels a year. This is by far, without question, the worst hotel in terms of noise that I have ever experienced. Also if you like to watch TV, don't count on watching anything on ESPN. At least in room 303 where that channel was actually SPIKE TV and there was no ESPN at all as I changed channels. Speaking of that. This is more of a pet peeve and annoyance, but the guide is completely wrong as is the channel listed on the actual TV when you have it on. None of them are right which makes for an annoying tv watching experience. I used point for this stay, but by no means was it worth it. I feel sorry for those of you who have paid money to sleep here. Maybe you were just there to throw a party? It's the place to do it because people cannot sleep anyways.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good morning Skull04, Thank you so much for staying at the Newly Opened Best Western Plus Atrium Inn and Suites in Clarksville. I have read your review several times and I truly apologize for the inconvenience you experienced during your stay! Some of your favorite cable channels were unavailable during your stay. We are sadden that you did not have a peaceful stay with us. We invite you to please come back soon! We will make your stay more pleasant. Have a wonderful day! Kimberly

"Bad hotel horrible staff"

1
17/10/2015

Me and my family called a week before shoeing up st the hotel. About are disabled son and having a handicap room we show up Natalie put us on a high floor stated she couldn't move us to a handicap room, she was rude and not the way best western should should be represented horrible service will never stay again been with best western for 15 years

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear Dustin H., My name is Kimberly and I am the Director of Sales at the Newly Opened Best Western Plus Atrium Inn and Suites in Clarksville, TN. I read your review and closely checked our arrival list. You did not physically stay at the Best Western Plus Atrium Inn and Suites in Clarksville, TN. You were charged a "no-show" fee because you did not check-in the hotel OR call to cancel your reservation. If you have been in the hotel business for "15 years", then you should be aware of the cancellation policy. We do have ADA rooms available on the first, second and third floors. When our guests request these room types, we do everything possible to fulfill their request but again you never checked into our hotel. I have a favor to ask. Please do not call our Front Office Manager, Natalie with threats about posting negative hotel reviews on TripAdvisor. We take our legitimate reviews very serious and we value our true guests opinions. Have an outstanding day! Kimberly

"Excellent!"

5
13/10/2015

Everything about this hotel is wonderful. It is extremely clean. The rooms are beautiful, and the hotel is very quiet. The breakfast was so good, and there were a lot of options. The staff were very nice. This is a great place to stay. It may be a little pricier than some of the other hotels in the area, but it is well worth it.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello Sharay H, Thank you for your wonderful review of our property! We are so happy you enjoyed your stay. Our housekeeping staff works very hard to ensure that our rooms are spotless for each and every guest. We are so very proud to have the cleanest hotel in Tennessee! Glad you got to indulge in our complimentary hot breakfast which our breakfast attendant serves daily. We look forward to having you come back and stay with us again when you are in the area. Kind Regards, Natalie Copley

"Great hotel "

5
11/10/2015

This hotel is a new hotel conveniently located behind a Sam's Club store and gas station and within minutes near mall, shopping centers, restaurants and Austin Peay University. My husband and I stayed here while visiting our son in college. The hotel was clean and the bed was comfortable. They also served a hot breakfast every morning. The check in process was seamless and the front desk clerk was very polite. We will definitely stay here again. University Imy my

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good Morning Sharay H, Thank you so much for your kind words about our new property here in Clarkville, TN. We do have a great location here and are happy you found us! Hope your son is enjoying his time at Austin Peay University, it is a lovely facility, GO GOVS! We hope when you return to the area for another visit you will choose to stay with us again for all your accommodation needs. We look forward to giving you exceptional service once again! Kind Regards, Natalie Copley

"Quick stop"

5
08/10/2015

Stopped for night on way to Florida. Newer hotel, very nice and clean! All the employees we encountered were helpful and friendly. Breakfast was typical eggs,bacon,biscuits & gravy, fruit,muffins.....but all good. Kept it clean and items stocked. First time staying at a Best Western and a great experience!

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello steriet, We are so happy you stopped here at the Best Western Plus Atrium Inn & Suites in Clarksville, TN! Our staff tries to make everyone's stay as perfect as possible and we thank you greatly for noticing all our efforts! Our free hot complimentary breakfast is served daily and we are glad you were able to try it out before heading back on the road! We hope you were able to sign up for Best Western Rewards during your visit and will be able to build up points during future stays at Best Western hotels. You can use these points towards free night stays or gift cards for example. We appreciate your business and hope to see you again in the near future. Kind Regards, Natalie Copley

"Need to work out the kinks of a new hotel"

3
05/10/2015

Brand new hotel, but hasn't worked out the quirks of being a new hotel. Cable was out for 3 of 4 days. No phone book, local information or bible in the room. Shower drain plug broke so the tub didn't drain. Mini refrigerator in room was noisy. Only 2 small drawers to unpack, so I had to live out of the suitcase

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Good afternoon Randall D, We appreciate you staying at the Newly Opened Best Western Plus Atrium Inn & Suites Clarksville. Our cable service was unavailable during your stay. This was a rare outage and we truly apologize for the inconvenience. Our phone books and bibles are available at the front desk. After reviewing you comments, our maintenance has already made the proper repairs. (Thank you) I am so sorry you did not notice the hangers in our large closets. Again, thank you for taking to time to share your views and we welcome you to please come back! Have a wonderful day! Kimberly

"Very nice hotel, just don't stay in room 217 if they are having a party in the party room!"

4
05/10/2015

Hotel is very nice, rooms are clean and comfortable. We did have a couple problems. When we checked in(Friday) we were told they were having and "issue" with the cable but it would be fixed the next day. We didn't plan to hang out in the room so it we figured we could deal with it. The next day we wanted to relax in the room for a bit and since they said the cable would be fixed we thought we could watch tv. No, cable was not fixed and front desk had kind of an "oh well" attitude about it. It was never completely fixed during our stay. As we were leaving our room Saturday early evening there was a party going on in the party room, directly under our room. We figured no big deal, surely the hotel wouldn't let it go too late or get out of control. When we returned to our room later that night the party was still going on and the music was LOUD. Again we were directly above the party. We didn't want to ruin anyones party so we assumed the hotel would make them turn down the music by 11. It was so loud that I could sing along to Bruno Mars Uptown Funk and feel the bass. We had to leave really early the next morning so I finally called down to the front desk at 11:15 and asked if they would have them turn the music down a little. They did lower the volume and the party was over by midnight. If they knew they were having a party, why would they put us in the room right about the party?? The hotel was not full so I'm sure they could have put us on an upper floor and it wouldn't have been an issue for us. Those issues aside, the hotel is very nice, very clean and we had no other issues.

Best Western Pl... C, Director of Sales at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Dear klh2010, Thank you so much for staying at the Best Western Plus Atrium Inn and Suites Clarksville! We sincerely apologize for the cable issues. Our front desk staff was very concerned about the cable being unavailable. The information relayed to you was the same information the cable company told us. I know this was a frustrating experience for you and again, we are very sorry. There was a celebration in our meeting room. We will be sure to place guests away from the meeting room next time there is an event. We appreciate your feedback about the noise level and will do a better job in monitoring the music level. Thank you for noticing our "very nice and very clean" hotel. We welcome you to please come back soon! Enjoy your day, Kimberly

"Great Value and Very Nice Hotel"

5
28/09/2015

New and very nice hotel. The staff was friendly and quite accommodating. We had a large group (approx. 40) and they worked very well with us. Value for the price was impressive. Breakfast was good, and served a little earlier to help us out.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello amber42015, We are so very happy that you and the rest of the team enjoyed your stay here with us at the newly opened Best Western Plus here in Clarksville, TN! Glad that you were able to enjoy our complimentary fresh hot breakfast buffet in the morning before you headed out to your event at Austin Peay State University. Thank you for your kind words and we hope that next time you come to Clarksville you will choose us again for your accommodation needs! Kind Regards, Natalie Copley

"Pleasant"

4
19/09/2015

We were very pleased with our stay at the Best Western Plus. The room was clean, new and nice. We were traveling with our 91 year old mother and accommodations were all to her liking. When we saw that a Best Western Plus was available we checked with them first for a room, we didn't have a reservation, the clerk was very pleasant. The following morning we had a great breakfast. The area was very clean and the lady serving that morning was so pleasant. We definitely will stay at Best West Plus again.

Best Western Pl... C, Front Office Manager at BEST WESTERN PLUS Atrium Inn & Suites, responded to this review
Hello JaniceS, We are so happy you chose to stay here with us at the newly opened Best Western Plus! We are delighted that the you and your family were so pleased with our property! We strive for excellence everyday and are so grateful to you for noticing all our efforts. I will pass on your kind remarks to our breakfast attendant, she will be delighted to hear your lovely compliments. We hope that you and your family will return to see us again in the near future. Thank you so much for your business and have a wonderful day! Kind Regards, Natalie Copley