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Best Western Hotel Inn,  Clanton

4.0/5  - basé sur 246 notations.
801 Bradberry Ln, 35046-6260, Clanton, United States - Voir la carte
+1 205 280 1006

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  • Internet haut débit gratuit
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  • Piscine
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Sur la base de 248 avis de voyageur
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Les hôtels de Clanton offrent l'hospitalité que mérite chaque voyageur, que vous veniez pour affaires ou simplement pour le plaisir. Les hôtels proches du parc Peach offrent de superbes aventures en plein air. En fait, les hôtels de Clanton, sont connus pour offrir un accès rapide aux merveilles de la nature, ainsi qu'à certains des meilleurs restaurants et magasins de la région. Si vous recherchez un hôtel proche de l'I-65, à l'occasion d'un road trip ou en tant que chauffeur de poids-lourd, choisissez cet hôtel de Clanton et profitez du meilleur en matière de confort, de situation et d'accueil. Cet hôtel accepte les animaux. Toutefois, nous proposons également des chambres où les animaux de compagnie ne sont pas admis. Doté d'une piscine extérieure, cet établissement est un lieu de séjour idéal pour les familles ou ceux qui aiment faire quelques longueurs le matin au lieu de pédaler sur une machine elliptique en guise d'exercice. Chaque chambre dispose d'un mini-réfrigérateur, ce qui en fait le lieu de séjour idéal pour les séjours prolongés. Vous apprécierez l'accès facile à l'I-65 pour vous déplacer rapidement ou simplement pour rejoindre l'itinéraire de votre légendaire road trip. À proximité, le parc Peach est un excellent lieu pour se détendre, et accueille le célèbre Peach Festival, très apprécié des familles. Le Grande Ole Pumpkin Patch en octobre est incontournable, et attire de nombreux voyageurs dans la région. De la ferme Heaton Pecan aux fermes de Durbin, ce lieu vous rapprochera de la nature avec visites, événements et dégustations toute l'année. Que vous soyez ici pour affaires, en tant que saisonnier ou simplement de passage, vous pouvez compter sur cet hôtel de Clanton pour vous traiter comme vous le méritez. Il dispose de nombreuses places de parking pour camions et véhicules de camping, avec de nombreux restaurants à proximité. Rendez-vous au Whataburger ou au Waffle House, très appréciés, ou au Boomerangs pour sa vie nocturne. Une station-service, Burger King et Taco Bell sont également à proximité pour votre confort. Réservez votre chambre au Best Western Inn, pour profiter du meilleur accueil de la ville ! Passez un excellent séjour !

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Avis de nos clients


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Basé sur l'avis de 248 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
124
Très bon
 
87
Moyen
 
16
Médiocre
 
12
Horrible
 
9
En couple En couple 74
En famille En famille 89
Escapade entre amis Escapade entre amis 20
Professionnel Professionnel 27
Voyage solo Voyage solo 21
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Inn,Clanton
  • 5
    « Excellent for the money »

    The room was clean, accessible and comfortable. We stayed there this past week and the staff was very friendly as well. The bed was extremely comfortable and the pillows were soft as well, thank you for a great stay.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Hello Carl! Thank you for taking time to complete our survey about your stay. It was our pleasure and we appreciate the opportunity to serve you and your family! We're looking forward to your return! We hope next time you have a chance to try our complementary breakfast! It runs from 6am to 9:30am and we have a wide variety to choose from and we also offer to-go bags! Have a great day and travel safe!

    5
    « Fantastic Breakfast »

    This place is a hidden gem. When we pulled in my husband said, oh next time let's stay at Holiday Inn Express ( they are next door) since it's a hotel and not motel. Not gonna happen! This Best Western was clean and updated. They had a great pool that wasn't packed. But honestly breakfast was the selling deal for us. Most highway motel /hotels have the same crappy breakfast. Not the BW in Clanton. They had so many small extras that make it worth coming back. They had sugar free pancake syrup. They had chocolate chips and granola to add in the yogurts. They had whipped cream and cinnamon for your waffles. They had cheese omelets, link sausages, biscuits and sausage gravy, make your own waffle, cereals, big muffins in wrappers, bagels, yogurts, doughnuts, toast plus coffee, milk and juice. Thank you BW for being so great.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Hello Sarah! Thank you for taking the time to complete this survey on your stay. We are beyond excited that you and your family enjoyed your stay and the amenities! We strive to provide excellent customer service and we are always proud when we exceed our guests expectations! We hope to see you all again! Enjoy your day and travel safe!

    5
    « THE GOOD SURPRISES KEPT ON COMING »

    We traveled with our two granddaughters (ages 5 and 2) and were very pleased with the clean, quiet room and the very nice staff. In addition, the hotel had a nice outdoor pool that we all enjoyed at the end of a long day on the road. The next morning, we ate breakfast which was good, then walked over to a large lighthouse-fountain and discovered a wonderful playground complete with fancy slides and swings which the girls could (and did) go wild on before another long day riding in the SUV. This was a very nice and unexpected respite from our travels.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for taking the time to complete this survey! We are delighted that you were pleased with hotel's cleanliness and amenities! We also appreciate the compliment towards Our staff! The Peach Park is a popular spot both for the town as well as travelers! We hope that you and your family have a safe travels and We look forward to Your return! Have a great day!

    5
    « Traveling Home »

    Was a nice hotel to stay at. Even though the place was busy, it was quiet all night. Everyone was very helpful. Gave us many ideas for supper. The place we decided to go to, was excellent. We travel this way each year and will stop at this Best Western again.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for taking time out to complete this survey about Your stay. I am glad that you found Our staff to be helpful and that they were able to refer You to a great place for dinner. We look forward to Your return and We wish You safe travels!

    4
    « Nice stay »

    Hotel us very clean, convenient off the highway. And a nice breakfast with cheese omelets, sausage, bisquits and gravy, Danish, fruit, juice etc and good coffee. Came in late at night and Trish was great to accommodate our requests and then was back again in the morning keeping breakfast stocked!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Hello and Thank you for completing Our survey! We are happy to know that You enjoyed your stay with Us. We look forward to your return! We will also let Trish know of your lovely compliment! It is always awesome to recognize Our Staff for delivering Superior Customer Service so they know they made a difference! Thank You and enjoy the rest of your day!

    5
    « So clean!!!! »

    Staff is very friendly, and it is one of the cleanest hotels I've been to in a long time! Pool was sparkling clean, breakfast was decent. Would recommend!!!! If you are looking for a quick stop, or a long stay I would pick this hotel. You can walk next door to Peach Park.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for taking time out of your day to complete this survey! We are pleased that you enjoyed your stay with Us! We look forward to your return and we appreciate You! Thank you!

    5
    « BW in Clanton »

    Beautiful facility.Very well maintained. Very clean. Nice pool area. Internet reception very weak in some areas. I have stayed at this facility on multiple occasions and intend to do so again. I have frequently recommended it to others.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We greatly appreciate you for choosing Us every time You visit the area! Thank you for letting Us know about your likes and dislikes as they both help Us to improve. We will check the internet reception throughout the property. Thank you for bringing that to Our attention. We look forward to Your return! Travel safe!

    4
    « Traveling home from Florida »

    The people who worked here we're extremely nice. Location was great. Didn't try the pool but it appeared very clean. Loved the park across the road as well. Breakfast included omelets, waffles and biscuits and gravy and all was very good.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking time to complete a survey on your stay with Us! It was our pleasure to serve you so We appreciate the opportunity! We're looking forward to your next visit!

    5
    « Very Quiet and Great Staff »

    This place is pretty quiet and I felt safe the whole time I was there, even when I walked to the drink machine at 1am. The whole entire staff is VERY friendly. This place is also dog friendly and it is $10/per pet per night which is cheaper than most places that have a fee. The only thing about having a dog is that you cannot walk your them on the grass AROUND THE ENTIRE PROPERTY. However, there is a field across the street you can walk them to. If you cannot walk them far or are handicap, this is not the place to stay. There is a fridge, microwave and nice TV in room. There is free wifi that is a little slow but I assume it is because everyone staying there is using it. Join the Rewards program and you'll get a little bit of a discount! I would stay again!!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We are glad that You enjoyed your stay at our property! We strive to provide superior customer service and we appreciate you letting us serve you! Also, we do make accommodations for those that are handicapped or disabled whom stay with us and have a dog or dogs- that are unable to go to the preferred dog walking spot. We also thank you for joining Our BestWestern Rewards Program! There are a ton of things you can do with your points and we are always running promotions so be sure to keep an eye on your email! We look forward to your return!

    5
    « Very comfortable »

    Would stay here any time I'm in the area. Very comfortable and clean. Breakfast area was clean and tidy. Would stay here any time when passing through. Very pleasant staff. Nice facilities for handicapped travelers.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We thank you for taking time out of your day to complete our survey about your stay. Thank You for staying with us and giving us the opportunity to serve you! We look forward to your return!

  • 5
    « Good place for a one night stay on the road »

    Stayed there last year and it was good again this year. I love the old style motels where you can park right in front of the door into your room. Very convenient for us older people who don't like a long walk from our car to our room.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for staying with Us again and completing this survey! We truly appreciate your business and it was Our pleasure to serve you!

    4
    « Nice Stopover »

    After a frustrating day dealing with miles and miles of bumper-to-bumper traffic due to road construction on Rt. 65, and seeing a sign that it was going to continue for another 21 miles, I decided to get off and find a room. The awesome young lady at the front desk was not only professional, but she had a sense of humor that made my day seem not so bad. There were many people there who were doing the same thing that I was and she took care of everyone very quickly and efficiently. The room was clean and the beds were comfortable. However, the chair was probably the most uncomfortable that I have come across in the many hotels I've visited this year. Also, the chair that was by the desk left a lot to be desired - it kept going down and I'd have to stand and adjust the height again and again. Everything else about the room was fine. It is a pet-friendly hotel and I was told that the pet-friendly rooms get a "deep cleaning" of the carpets, which was nice to know. It is convenient to Rt. 65 but not so close that you hear the traffic sounds. Also close to several restaurants. A nice quiet, comfortable evening.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We appreciate you taking your time to fill out Our survey about your stay! We strive for superior customer service and it is always our pleasure to serve You!

    5
    « Very nice place to stay »

    We were driving back north on I-65 and we thought that it was about that time to stop. We found the Best Western Inn. It was very close to I-65 and in the midst of a number of restaurants. There was easy access from the highway. The room was clean and well-kept. The king-sized bed was comfortable, though I thought the pillows could have been a bit bigger. We ended up getting a room that had a large bathroom that was handicapped accessible. It was nicely done. with a large shower and more than enough assist (grab) bars. Breakfast.was served in the morning. The staff was friendly and efficient. The grounds were clean and well-manicured, even the pool looked a bit inviting. The price was very reasonable.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We thank you for taking time to complete our survey on your recent stay! We are glad that we were just what you needed and it was Our pleasure to serve you! Thank you and we look forward to your return!

    4
    « Clean older motel »

    Clean room. Adequate breakfast. The staff was very nice. The beds were firm. You might want an upstairs room. It sounded like the folks above us were stomping around the room. It woke us up before 6am. The fan in our bathroom was broken in that it was SO loud we did not use it. It was scary loud!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for staying with us! We are glad that your stay was pleasurable and we look forward to your return! We do apologize for the bathroom fan as it has been brought to our attention we will take care of it. Thank You!

    4
    « Great value and a clean room! »

    This was a perfect stop in our travels to the coast. Easy to get to off the interstate and not far away from restaurants and a Walmart. The cost of the room was very reasonable and had an added discount for signing up with their rewards program. The woman on duty (I believe her name was Trish) was informative about the area and super nice getting us set up at the last minute. The room/bathroom was very clean. We would stay here again for sure!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for Your review! We are glad that We were able to meet Your needs if not exceed them. We hope to see you again! Thank You!

    4
    « Good value, clean room »

    Our room was spacious and clean, with clean linens on the bed and decent towels. It had a refrigerator which came in handy for us. Also had a small microwave. We left too early the next morning to take advantage of their free breakfast, so can't comment on that. Very reasonably priced. Would stay here again if we find ourselves in Clanton.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We Thank You for allowing Us to serve You! We appreciate You for taking the time out to complete this survey. We strive to go above and beyond for Our Guests and we look forward to your return!

    5
    « Very nicece and comfortable accommodations. »

    This is a stopover for us on our return from Florida. Motel has been recently updated and is very nice. Great breakfast in the morning. They have free wi_fi. Parking is easy and getting on and off the expressway is very simple.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We thank you for taking time out of your day to complete this survey. We strive to provide the best customer service and we are pleased to know that you enjoyed your stay! We hope to see you again!

    5
    « Nice »

    Very nice, area appears safe, this appears to be newer hotel. Beds comfortable very comfortable, rooms clean, updated and lovely. Breakfast had a good variety of hot and cold items. Bonus... They take pets.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for taking time to fill out a survey about your stay at our hotel! We are glad that we met if not exceeded your expectations. We are always striving to deliver superior Customer Care! We Thank You and We look forward to your next visit!

    4
    « No eggs, otherwise good place to stay! »

    Very clean and comfortable hotel. Right off the expressway. Beds were great! Only problem for me was very limited breakfast items. No eggs but we would stay here again on our travel to Florida. Check in was easy.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for taking time out to complete this survey! We're glad You enjoyed the beds! We do apologize You missed the omelets. We do alternate between sausage links and cheese omelets so We apologize for any confusion! Hopefully we will serve them on your return trip! Just let Us know next time! Thank You and Have a Happy New Year!

    5
    « Kind and generous employees »

    My daughter had traveled 9 hours to attend her younger sisters graduation. On her return to Enterprise she was so exhausted that she couldn't make it all the way home. She stopped at this Best Western. We were nervous about her being at a hotel by herself. The lady at the desk was extremely understanding. Gave her a room on the first floor where she could park her car right at her door. The next morning my daughter overslept and when she was too late for breakfast. The lady in charge of breakfast noticed and went and prepared a breakfast for her. Wow! You don't get customer service like that anymore!! Our daughter said the rooms were nice and clean also! I'd highly recommend this hotel if not for any reason but to experience customer service!! Thank you Best Western of Clanton!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We Thank You for allowing Us to serve You! We appreciate You for taking the time out to complete this survey. We strive to go above and beyond for Our Guests. We are so glad she felt safe and comfortable. Happy Holidays!

  • 5
    « Favorite hotel in Clanton »

    Have stayed here on numerous occasions while visiting our son and family. Hotel staff are always friendly and caring making sure your stay is memorable. It's located right off I-65 and close to gas and food services. Only problem is there needs to be a bigger sign posted on road heading to hotel as Whataburger drive way is right next to your turn. Overall this hotel is in a safe area, clean rooms and excellent staff members.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    On behalf of My Team We Thank You for taking time to complete this survey! We also appreciate You as Loyal Customers to Our Brand. We look forward to Your return!

    5
    « Pleasant Stay »

    Hotel was renovated within the past 2 years, had clean rooms, comfortable beds, friendly staff, good breakfast, plenty of regular and trailer parking (a must for our trip). Overall a great two night stay for a reasonable price!

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    We appreciate Your continued Loyalty to Our Brand! It is Our Goal to exceed Our Guests Expectations! Thank You for Your feedback and We look forward to seeing You again!

    5
    « Hidden Gem »

    Great value and comfortable. Easy access from I-65 but far away enough that traffic sounds from the Interstate are not heard. Clean room with very comfortable bed. The free breakfast was very tasty and well presented, with biscuits, gravy, cheese omelette and waffle. Lots more, too much to list. will gladly stay there again when traveling in that area.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for Your review! We are glad that We were able to meet Your needs if not exceed them. We hope to see you again! Thank You!

    1
    « when i was booked in to the motel ! »

    my husband and I was out of town working with his crew, we went to ( clanton ,Alabama,35046. on oct 12,2017 . and when we got here we wernt to best western motel as we do a lot when we are working out of town. they knock on our door at 9:00 am telling us that we had to more to a nother motel because they over booked there motel and we had tio move into another motel .we thought we had both rooms for three days,but they made us move the very next day.we stay in the best western motel a lot out of town and he some problems but noughting like this day.my husband and his crew works at night because he works on BB&T banks all over and only can work at night when they are closed.so after working in the night,my husband n his crew that was in a room them selfs,had to get up and find a motel.i can not beleave what happen and I still have not heard back from them.my email address is ( [email protected] ),I have emailed them and give them my phone number and still they have not called , so I would like everyone to know that if you are out of town working don't think best western in the best motel to get, ( thank you best western ) for the best motel vist we have had.donna morrow

    « BestWesternHotels, Corporate at Best Western Inn, responded to this review »
    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

    4
    « Nice and clean »

    Stayed only one night on way to vacation in Florida. Nice clean offer full breakfast which is regular hotel fare, bland but there if interested. Easy on and off I 65. Outside entry so single women may not like access.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for staying with us! We appreciate you taking the time to write this review. We always strive to provide the best to all of Our Guests.

    4
    « Nicest BW I have stayed at »

    The hotel was a pleasant surprise. I have stayed at a BW plus before, which was also nice, but a tad outdated. This property seemed quite new. The rooms were spacious and had great amenities. Plenty of electrical outlets for all of our devices. My only complaint is that the television did not swivel.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for staying with us! We are glad that you enjoyed your stay and We look forward to your return! Have a great day!

    5
    « Always a great stopover »

    We use this hotel going to and coming back from our vacation destination in Gulf Shores, Alabama. We know it will always be well taken care of and have no worries about the condition of the room. The Breakfast is a convenient plus, not having to visit a restaurant for a morning meal. The owners go out of their way to make this property attractive and well maintained. I highly recommend this if this is the area a person needs to stop. Next door is a unique and good produce and food experience.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You for your review! We are glad that we meet/exceed your expectations. We look forward to your next visit!

    4
    « Great Place to Stop for the Night »

    We stopped here for the night and was well pleased. Staff was very friendly, room was clean, amble parking. Did not have a chance to use the pool, although we would have liked to. Need to stop for a place for the night, stop here.

    « Vaylerie C, Front Office Manager at Best Western Inn, responded to this review »
    Thank You so much for Your review! it is Our goal to exceed Guests expectations. We look forward to your return!

    5
    « Traveling with our family »

    Enjoy the stay and breakfast Hmmm Good and sleep very well in the bed thanks for getting us have a comfortable night of relax to heading off to the beach the next day People was very friendly in honoring our request for first floor room and next to our rest of our family

    5
    « Last minute gem! »

    Stopped in late for a nights rest.. Very clean & comfortable!! Right off the highway & a picture opportunity by the peach park light house!! Also noticed a cute park for kids to play on beside the lighthouse

  • 2
    « Bait and Switch »

    Made reservation online, asks how many adults/children, after driving for hours and arriving at 10:30 at night, the front desk clerk, says that because one child is 14, they have to charge extra, no where on the website does it say children have to be less than 14, or ask the ages of the children on the website. The front desk clerk the next morning, also could care less that what they did was wrong. I had entered my phone number, so they even could of called, to inform me of the unwritten policy. Just a back door upcharge.

    4
    « Lovely people, comfortable night »

    Just off the interstate, very convenient, we had pre-booked a king size, non-smoking room, but when we arrived, all they had was a double, smoking room. Lindsay was very apologetic, but nothing could be done other than drive around to find another hotel. We checked out the room: clean, tastefully decorated and comfortable except for the odor of cigarette smoke. I always bring scented candles and that helped. Lindsay called within 5 minutes to check if we needed anything and to apologize again. The beds were comfortable and we had a very good night's rest, rising early to be on our way. The complimentary breakfast had many choices replenished quickly by Lorna, who served double duty at the front desk, and the surroundings were quite pleasant. She explained why our accommodations were not what we pre-booked, explaining that it is often better to reserve directly from the hotel rather than the various on-line sites.

    5
    « . Just wanted to spend time in the pool with the grandkids. »

    Valarie was great at the front desk and very helpful and welcoming. This hotel is very clean and I felt very safe being a grandmother with 3 young kids. The staff was very friendly. We had a great time. Breakfast was wonderful.

    4
    « A night away »

    We stayed with our 2 year old grandson. The room was clean and the beds were great! Breakfast was good. A little crowded but overall a fantastic stay. Well worth the money. Autumn was especially helpful.

    1
    « Terrible customer service »

    Stayed for two nights and had various problems that the hotel staff did nothing to fix and had no interest in the problems. Room was not cleaned and was told it was because we were in there! Left hotel to sightsee at 8:30 and room cleaning began at 9:00. Told manager on return and did not care, went back and the reception was locked so could not even get clean towels. Complained again the next day finally had room cleaned but at all times staff were rude. Do not stay here unless you have no options or do not care abut customer service. Staff just lock up and smoke outside!

    5
    « Get a way »

    I went for a little me Time, and that is what I got! The hotel was very quiet and peaceful! I will definitely be back again. The woman at the front desk was very friendly and sweet. The room was very clean and comfortable. I had a very peaceful night. No problems at all.

    4
    « nice and comfortable »

    Hotel room was clean and comfortable. breakfast was nice. we received a late checkout at 11:30. made special accommodations for my wife to "hang out" at the hotel after checkout while i was out on business in the morning Cleaning staff was friendly and helpful. decent price for the room. Had painters in repainting the bathrooms. However, this was done after checkout / before checkin. Did not interfere with the stay. just wanted to let anyone know, that bathrooms were getting repainted.

    4
    « Our usual stop »

    When we drive from Northern Kentucky to Panama City Beach, this stop puts us about 2/3's of the way... This Best Western is slightly off the expressway so you can't hear the traffic all night. Staff is always friendly and helpful. Rooms are clean and the beds are comfortable. It's convenient to the expressway although there is not much around which suits us just fine... The front desk recommended the Peach Park, local restaurant, and it was delicious...

    3
    « ok for price »

    Hotel was a good deal for the price paid. Right off the interstate. Had a good breakfast that had alot to chose from. Beds where a little small, but were comfortable. Internet worked well. Shower was hot and clean. Room did need a good deep clean though. Would stay again for that price, couldn't be beat.

    1
    « Avoid If At All Possible! »

    Very unaccommodating, ownership/management rude w/no hospitality. Claim to be pet friendly but only if you want to be stuck in a smelly smoking room. Pets are not permitted in non-smoking rooms. Blood was found on the sheets. The same owners own the Holiday Inn Express next door. Benefits; wifi, parking included. Recommendation; drive a little further on I65 in either direction and stay somewhere else

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to review our property. I am very sorry that you did not enjoy your stay with us. We do offer Non-Smoking, Pet-friendly rooms, however, you booked your 4 night stay through a Third Party. Unfortunately, when you booked this room, it was a Double Queen Smoking room. At your check-in time, all Non-Smoking, Pet-friendly rooms had been reserved, otherwise, we would have been happy to move your reservation to a Non-Smoking room. I deeply apologize that you may not have found the room up to your standards. I see that you did take Housekeeping service on each day of your stay but I haven't been able to locate any information concerning "blood" on your linens. I assure you, had we know there was a problem, we would have been more than happy to resolve the issue. Again, I am sorry that we were unable to meet your expectations, however I do hope you'll give us another chance the next time you are in our area. Thank you for your survey.

  • 5
    « Very nice hotel »

    This hotel is very nice. It has nice rooms and the service is excellent. Their breakfast bar is very good with a wide variety of choices. We have stayed at this hotel before and really like it. They have a nice pool and lots of things nearby.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    We are so happy that we continue to earn your business. We strive to exceed the expectations of our guests, and that you continue to choose to stay with us lets us know we are on the right track. We look forward to your next stay; we are always happy to have our guests return to us. Thank you, again, for your loyalty to Best Western Inn.

    4
    « The Haunting Road Trip 2017 »

    The building inside and out was in pretty good shape and our room was a good room, which we've come to expect of BW. Our room was clean and well maintained, and comfortable. While not a complaint (we understand we cannot expect special treatment), it is worth noting we had a different experience than expected regarding our motorcycles. My wife and I both ride motorcycles and were just into our second day of a 2-week road trip. As Platinum/Harley Davidson members of BW, we always hope for at least one perk--to be able to park under the front awning/overhang, at least in bad weather. Well, this day was stormy and rainy, so we asked to be able to park under the overhand. And were told no. There were 2 vehicles parked under that overhang, and when I asked about them learned they belonged to the parents of the general manager, and they stayed at the motel a lot. We were also told that the GM did not allow anyone to park under that overhang. Please note, again, that we understand it is the prerogative of the GM or owner to allow/not allow bikes to park under the overhand. But, in all our years of riding, this was the first time ever that we were told no. And, yes, while we ride in the rain and our bikes get wet, it is nice to be able to get out of the rain at night. Not a big complaint from us, more of a heads up for any other motorcycle riders considering staying there.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to review our hotel. While I am glad that your room was comfortable for your stay, I do deeply apologize that you were unable to park under the canopy. Although the vehicles that were there are not always on the property, they were taking up space, that you would have appreciated, at the time of your stay. As someone who has may motorcyclist among my family and friends, I understand how incredibly frustrating it must have been for you and your wife. I understand that, even though, it doesn't help after the fact, I am taking steps to try and ensure that my other motorcyclist that will be staying will have the opportunity to utilize the space that should have been available. To stress the sincerity of my apology, I will be adding 500 bonus points to your Platinum Rewards number on file. I hope you will choose to allow us the opportunity to better accommodate you and your Harleys should you pass through our area in the future. Thank you, again, for choosing Best Western Inn.

    5
    « Best Western - Best Anywhere!! »

    My stay at this Best Western rivaled my stay anywhere! The staff were friendly and helpful. They even called after I got in the room to make sure all was ok. The hotel was immaculate and beautiful. The room was very clean and already cool. Excellent Service and Excellent value!!

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you, so much, for choosing to stay with us! We are are absolutely thrilled that you enjoyed your room. We take pride in providing clean, comfortable accommodations. I'm very happy to know our staff continues to make our guest feel welcome. I do hope you will stay with us again, if your travels bring you back to our area. Thank you, again, for choosing Best Western Inn.

    2
    « Nice clean room and quiet. »

    Room was very quiet and clean affordable in a nice location in a small town not much activity around good for the family I would recommend this to anybody who wants to feel like they're in a safe place. It's extra friendly and make sure they take care of all your needs rooms are very clean

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to leave us a review. I'm so happy that you enjoyed your stay with us. We are located in a small town, about halfway between Birmingham and Montgomery, so we make a great contrast to the noisy big cities. We hope you will choose to stay with us again when you come through our area in the future. Thanks, again, for choosing Best Western Inn.

    4
    « A good value for a clean room »

    Stayed here 2 nights and overall the experience was very good. Room decor was up to date and I didn't notice any tears in the fabric of the furniture. Bathroom and vanity area also clean. Bed was a little hard but not bad enough to keep me from sleeping.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to leave us a review. I'm very happy that you enjoyed your stay with us and we hope you will choose to stay again, if and when your travels bring you back to Clanton. I'm sorry you didn't find the bed to be as comfortable as you could wish. We do try to accommodate everyone with our firm pillowtop mattresses but, unfortunately, it isn't always possible. I am glad, however, that you were able to sleep during your stay with us. Thank you, again, for choosing Best Western Inn. We look forward to seeing you again.

    5
    « Best best western »

    Nice place and nice people! Was very tired when we arrived, but was able to get a great nights sleep! Quiet and safe place to stay while traveling through Alabama! Love the Peach Village and Restaurant across street too!

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you so much for staying with us. I'm so glad that you enjoyed your stay with us. It is our absolute pleasure to provide clean and comfortable accommodations for our guests. We also love Peach Park and frequently have them cater our employee parties. We recommend the BBQ and peach cobbler. I do hope you will allow us to serve again, should you pass our way. Thanks again for choosing Best Western Inn.

    5
    « Great motel »

    Staff very friendly and helpful. Breakfast very good. Beds very comfortable. Room very clean. Reasonable price. Recommend this motel very highly. Tv is on Dish ands 32 inch. Many selections. Shower is very high good for a tall person. Coffee maker in room, microwave and refrigerator. Desk and nice chair

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to complete a review for us. I'm very glad that you enjoyed our amenities and hope you will choose to stay with us again, if your travels bring you to our area. Thank you, again, for staying with Best Western Inn!

    1
    « Not worth the money »

    Never again will i stat at a best western, a bit pricey and no exercise room, some of the workers were rude, had to sleep during day and never could get any sleep due to excessive noise right outside my door everyday, never was my room cleaned in a week

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking time to leave us a review. I am very sorry that you did not enjoy your stay with us and I deeply apologize that some of our staff may have come off as rude. Unfortunately, our staff must maintain the property and guest rooms during the day so some of the noise couldn't have been avoided. Housekeeping begins at 8:30 am to ensure that our guest have ample time to take service. I do apologize we were not able to service your room on a better time schedule as our Housekeeping and Maintenance staff leave around 4 pm. I hope you will consider giving us another opportunity to provide you with comfortable stay. Thank you, again, for your review.

    4
    « Last minute stop »

    The hotel is a little tucked away, but convenient to the interstate and services. Excellent customer service, excellent attitudes by all staff, serious hustle in the kitchen area to keep the breakfast area supplied and tidy. Would stay again. If you are looking for luxury accommodation, this isn't the Ritz, but you'll find it a comfortable and clean environment if the hotel management practices remain intact over time.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time to leave us a review. You are very correct that we aren't fancy. But we do enjoy providing a clean comfortable stay for all of our guests. We aim to exceed expectations and are happy to help make your time with us an enjoyable one. I do hope you will stay with us again if and when your travels bring you through our area. Thanks, again, for choosing Best Western Inn.

    4
    « Traveling from Pa to Fl »

    We were traveling from Pa to Fl with a rescue puppy we had gotten in Feb. We choose to stay at a BW if we can find them along our route. Clanton was the one that was close to Rte & allowed pets. The BW had nice desk clerks and clean rooms. The breakfast was good and the attendant was pleasant and helpful. We would stay at this facility again.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for choosing Best Western Inn. I'm so glad that you enjoyed your stay. We try to make our guest feel welcome and comfortable, including their furry friends. We do hope you will return the next time you travel through our area. Thank you for your review!

  • 5
    « Great place to stay. »

    The hotel is very clean. Staying here is a good. The front desk lady named Britney is very helpful and explains your stay with you. She is very sweet and polite and that's what's missing in the hospitality area. Britney keep up the awesome work for your company.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you, so much, for your review! We enjoy having you stay each and every time your company sends you in our area, they should do so more often. I appreciate you kind words and I will continue to work hard and make sure all of guest feel welcome. Come back and see us again. Thanks again for your loyalty.

    5
    « Passing Through »

    Stayed here on our way to Destin, FL. Room was great and a great location right off of 65. All room doors are to the outside; however, this was no issue to us. The room was clean and the breakfast was good.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Thank you for taking the time out of your vacation to leave us a review. I'm very happy that you chose to stay with us and even happier that you enjoyed that stay. We hope you'll come back to us the next time you are traveling through our area and give us another opportunity to exceed you expectations. Thank you, so much, for staying with Best Western Inn.

    5
    « Our stay at the best BW hotel ever. »

    Same as title. Best Best Western hotel my wife and I have ever stayed at. If at all possible, we would love to return. Breakfast was great, room was great, bed was great, parking was a snap, and on and on and on.

    « Britney_FD, Front Office Manager at Best Western Inn, responded to this review »
    Come on. Stop, you're making us blush. We are so glad that you enjoyed your stay with us. Our goal is to give you the best guest experience that we can and I'm very happy we were able to do that for you. I truly hope you will stay with us again when you are coming through our area. Thank you, again, for staying with us and taking the time to leave us a review.

    4
    « Great Place for the Price »

    I would recommend this hotel to anyone wanting a nice room at a great price! Looks dated from the outside but the rooms have been remodeled and are awesome. Only reason I didn't give it an excellent rating is because I found the mattress to be a little too soft and the WI-FI was spotty at times. Would def stay here again, very clean and well-maintained.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    A huge thank you for your recommendation! We are really happy that you were happy with your stay. I do apologize about the mattresses and internet. The mattresses are new pillow-tops and we were hoping to hit a happy medium of firm yet soft. I hope you will return and give us another go at exceeding your expectations. Thank you for choosing Best Western Inn.

    5
    « Michigan to Destin with Kids »

    What a fantastic stay! We had a clean and comfortable room. There was a fantastic play area for the kids and the pool was not heated but refreshing. Plenty of food in the area. When we were leaving our breakfast, which was free, was excellent! Omelets, make your own waffles, yogurt, cereal. It was awesome! We will stay here every time on our drive up. It was quiet and clean and worth every penny!

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    Thank you, so much, for taking the time to leave us a review! I'm really glad that you and your family enjoyed your stay with us and even happier to know you will be returning. We pride ourselves on the cleaniness and comfort of our hotel. We hope you enjoy your vacation and look forward to seeing you again!

    5
    « Pleasantly surprised. Clean and comfy. »

    Stopped here after a long trip from Northern IL on the way to Florida. The things that matter most to me is that a hotel is clean and that the mattress comfortable and this hotel met both those wants. We will be stopping in again on our trip this year.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    Thank you! I'm very glad that we were able to meet all the requirements of a good stay for you. I'm so happy you will be returning to stay with us, as this will give us the opportunity to exceed your expectations. Thank you again for choosing to stay with us, and we look forward to your return.

    4
    « Good Value »

    We stayed at this hotel on the way to Florida. I was looking for something around Birmingham but to travel 20 more minutes was worth it. The price was a good value. It has 2 Queens which was something that I was looking. Breakfast was satisfactory.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    I'm so glad you decided to go just a little further and bunked with us for the night. We enjoy providing a great guest experience and since we are nearly dead-center between Birmingham and Montgomery, we are a great stopping point when you've fought through the traffic and need a break and a good night's rest. I hope you will return so we have another opportunity to offer you a nice room at a good value. Thanks again, for choosing Best Western Inn.

    5
    « Clanton Alabama »

    Our hotel stay was very restful. After a long day's drive, we walked to the park across the street, and then slept in our comfortable beds. The TV was well situated and worked great. In the morning, it was pouring rain, so we hung around a little longer, ate the free breakfast, and went back later for coffee before setting out on the rest of our journey.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    Thank you for your review. I'm so sorry that the sky was leaking as you were beginning your day, but I'm very glad that you enjoyed your stay with us. I hope you enjoyed your coffee as you journeyed onward. We look forward to seeing you again when your travels bring you back through Clanton. Thank you, again, for staying with us!

    5
    « Great little hotel »

    We stopped here for an overnight on the way to the coast. Check in was a breeze and the staff was friendly. The room was clean and updated. It also had plenty of outlets to charge electronics for four people. Wifi was good-enough for us to stream movies with no problem. We didn't use the pool, but it was clean. Breakfast had a nice variety of foods. I would not hesitate to stay here again.

    5
    « Very Nice accomodations »

    The Best Western in Clanton, Alabama has been a great stop over for us traveling from Florida to Kentucky. The property has been recently updated. They are very friendly and helpful and the continental breakfast is outstanding. I would highly recommend this Best Western. It is in an extremely safe area, has microwave, refrigerator and other amenities that make it a great choice.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    Thank you for your recommendation! We are very happy to continue to provide you with clean, comfortable rooms, helpful, caring staff, and hot breakfast to get your day started. We look forward to seeing you again when you make your next trip through. Thank you, so much, for your loyalty to Best Western Inn.

  • 5
    « Old fashioned style completely redone »

    We love finding a motel built the old fashioned way (with doors to the parking from your room) that are in good shape and this hotel is exactly that. It has been completely redone and is in first class shape. Room was clean, warm and comfortable and so was the bed. Great included breakfast and fast check-in and check-out.

    « Britney_FD, Front Office Manager at BEST WESTERN Inn, responded to this review »
    Thank you for taking the time to review our hotel. Our building is almost 30 years old, however, we renovate and/or remodel every few years; it keeps us young and pretty. I'm so happy that you had a pleasant stay with us and truly hope you will return the next time you journey in our direction. Thank you for choosing to stay with Best Western Inn.

    4
    « Nice room but noisy »

    Nice room and checkin staff. Housekeeping very noisy in the mornings with loud rolling carts. They frequently knock on the door early (8:30) when late checkout has been allowed and the do not disturb sign is out. My band plays in the area once a month. We don't get back to the room until 2:30 - 3 am after packing up, so late checkout helps. The room is nice but housekeeping is loud starting at 8am and will ignore the do not disturb sign to get you out. Also wish their late checkout was noon like other chains rather than 11:30.

    4
    « Clean motel, very good breakfast »

    Stayed here one night while visiting in Clanton. The motel was clean and comfortable, and while it seemed a little old, everything worked fine. The free breakfast was among the best I've seen. Everything seemed fresh and well stocked. Various kinds of fruit, juices, cereals, etc. And the price for the room was relatively low, probably because of the area, but nonetheless, a good value. There was a little traffic noise, but not bad. I wouldn't hesitate to stay here again.

    5
    « On the road »

    We were very happy with the motel and signed up for the rewards program. Breakfast was very good with fresh fruit available. The bed was very comfortable. We would stay there again if we're traveling in that direction.

    5
    « Nice hotel »

    This hotel was easy to get to from the expressway. The rooms was very large and clean, Beds were comfortable. The staff was very friendly and helpful. We had a good breakfast before we left in the morning. We will stay here again.

    2
    « Need Major Upgrading of Location & Staff Needs training. »

    Rooms look clean but had an unpleasant odor in the air, had to spray lysol & fabreeze to combat the odor. Appliances need upgrading, the iron on the lowest setting still nearly burned my clothes. Looked great on the outside and pictures on the website, however, my room key had to be re-programmed in the middle of my stay. The door & lock was out of line & I had to actually lean hard on the door to close it. A housekeeper did clean the room but appeared to be a drug addict and appeared to have a condition that I have seen people twitch as if they were on a controlled substance. An accompanying patron had checked out but wanted to check the room for their misplaced cell phone. When I asked the manager if it were possible for me to check the room for the phone, the female manager, who appeared to have had an attitude and if I was bothering her, didn't want to check the room nor did she allow me who was still a patron, to check the room for the phone stating that housekeeping will check the room. My concern was not letting housekeeping find the phone and keep it. Needless to say, I was never allowed to check for the phone. I have been to many other hotels and had similiar incidents and was always allowed to check the room even after checking out.

    5
    « Fall Break October 2016 »

    We decided to head to PCB a day early and stopped in here to get some rest before continuing on with our trip. This is a great hotel. Very nice rooms and affordable. Free breakfast. Check in and out went great. This hotel is also very reasonably priced. You are in the Peach capital of the world. Be sure to visit Peach Park which is right beside the hotel.

    5
    « Thought they just opened! »

    That's how spotless it was. Even wondered if anyone had ever stayed in my room. Now that's clean! Jaysin was running the place and he was very helpful. Put me on Bertolone's for dinner. It's one of the very best Italian restaurants anywhere. The word was that BW renovates every two years and that's why it looks so good. It was quiet. The breakfast area is small so be prepared to make new friends. I liked the separate sinks. Also liked to be able to reach towels from the tub/shower without getting out. I'll stay there again if given the chance. Rode my bicycle down from the Ham. 55 miles on US31. Pretty darn dangerous.

    5
    « Very Accommodating »

    We were traveling with a u-haul trailer & a small dog. The staff helped us to find parking without unhitching which was very important to us. She also gave us advise on a good dinner. Our dog was comfortable - it was the 1st time traveling for her. It was very satisfying to find a clean, nice hotel that is pet friendly!

    4
    « One Night Stay »

    Room had everything you expect from a hotel along America's interstate system. Above average towels and linens, Great TV, Refrigerator, and a unique shower system that was exceptional. The price was fair but there was an unusual odor when I opened the door upon arrival. It wasn't really bad and I didn't notice it after being in the room for a few minutes.

  • 5
    « Very nice motel »

    Best Western is affordable, clean, and welcoming. Rooms are well appointed. I especially like having a refrigerator in my room and always use it. Staff is always friendly and helpful. I stay in this particular Best Western location (Clanton, Alabama) every time I make the trip home to Alabama and look forward to getting there. On rare occasion, my mother accompanies me on my stays and even she approves my choice of motel and always comments on how clean and comfortable everything is. There is a swimming pool for cooling off and relaxing after a long day of travel. I feel very much at home there after staying so many times.

    4
    « Great Renovations »

    We have stayed at this Hotel usually twice a year for the past 10 or so years. I am very pleased with all the Renovations that they have done to Improve the quality & appearance of this Hotel. From the Lobby to the Guests Rooms, the change has been dramatically improved. The Current staff is super friendly & helpful. The Breakfast could still use a bit of improvement but overall, still good.

    5
    « Great »

    Nice Room My wife enjoyed the Pool very much,The Breakfast was neatly set up and easy to find,Have Stayed at this Motel several times in the past few Years and allways Considered it when We go South.The Staff was cordial and Helpful.over all a very nice stay.Will allways consider it in the future.

    4
    « Nice motel »

    Motel looked to be recently remodeled and was clean. The only negative thing I report was how loud the air-conditioner and bathroom fan were - kept me awake most of the night. Breakfast items were nice but we missed scrambled eggs - but they did have hard-boiled eggs.

    2
    « New but not worth it. »

    It was a very nice and clean hotel, but... 1) Staff was not familiar with the computer system 2) The billing was sketchy at best 3) The pool hours were poor for people arriving late and only staying one night. 9a.m. - 9p.m. 4) There was no fitted sheet on either bed, and we were sleeping directly on the mattress pad. There were no extra/heavy blankets available for people of different temperature natures. My wife froze, I was sweating my butt off... 5) The breakfast area is TINY! The tables are packed, and only one had the seating capacity for 4 people. The food options were minimal, and not stocked when we arrived at 0730. 6) The manager was overly present and fairly rude to his employees in the presence of customers. 7) This place costs TWICE as much on your Best Western rewards program from most other Best Westerns. I got a room at a different best western earlier that week for 8,000 points. This one cost me 16,000 points (And a sketchy bill saying 81$ as well)

    3
    « Good for a stop over in way to beach. »

    The staff were friendly, overall the room was clean. The fan in the bathroom was loud and it automatically comes on with the light so no turning it off. Upon arrival we were told we might have to use the front stairs because the ones by our room had recently been painted and the paint was not dry. Of course that was the case, but at least they are keeping up their buildings appearance. (there is no elevator, but I knew that when I booked). I had to make a trip back to the front desk because the key card worked but we could not get the door open. At first we thought it might have been stuck because of recent painting; however, we were told that you might have to go up with the lever because some of the rooms go down and some go up. Seems like a maintenance issue that should be fixed. The beds were just ok. The room did have micro and fridge. We did not use the pool but you do have to cross the parking lot to get to it. Overall it was good enough for our one night stay and was cheaper than the Holiday Inn right next door.

    5
    « Very nice experience! »

    We stayed one night on a trip through the area. The room was really nice. Bed covers, towels, etc.. all clean and nice. The room was in great shape, almost like it had been remodeled recently, no wear and tear visible. The employees were super nice. We were able to do some things on the computer in the lobby also that we needed to for business. Breakfast was really good, hot biscuits, sausage, gravy, waffles with all the toppings and more! Pool area was very nice, and we swam for about an hour. Hotel is walking distance to fast food and Peach Park, a local attraction. We had a great experience.

    4
    « PLEASANTLY SURPRISED »

    We booked this hotel on our trip down to Florida. Always book ahead in July due to baseball tournaments traveling also. We were greeted by a very helpful and friendly clerk by the name of Jayson. Our room was on the second floor so had to take the stairs but it was not a problem for us but we will remember that the next time we book here. Our friends room was a smoking room which thrilled them. The rooms was very clean and looked recently renovated. The bed was comfortable. The price was very good also with the AARP discount. We will stay here again next year.

    5
    « TRIP TO FLORIDA »

    This hotel is great---everything you need/want when you are traveling with grandkids. Rooms have been remodeled and are very nice. The breakfast has a large variety and well stocked. Would highly recommend for a stop on your way to Florida.

    1
    « BEWARE ... terrible place »

    Do not stay here. They allow their employees to steal from the rooms and when they know it has happened...they make no effort whatsoever to investigate. They have videos and will not even check the video to see who came and went from the room. Pitiful.

  • 5
    « Good »

    Good, There was no noticeable problems with this hotel, It gave me what we needed for the 2 days we spent there, The morning meal had many different kinds of food to pick from. The price was right, and the room was clean, every one was happy. I really do not know what else to say. Thanks.

    4
    « Convenient, Clean, Inexpensive »

    An older motel with outside entrances and you have to haul your luggage up the steps to 2nd floor. No elevator. Clean, well appointed, the bed was comfortable. I like having 2 sinks and separate bath and toilet areas. Breakfast area in the lobby is cramped, but the food is quite adequate. Free wi-fi. Good value.

    5
    « Great service »

    Helpful when needed and provided a smile everytime. Room was clean and functional. What you would expect for the price. We got in late from a baseball tournament and the staff let us stay at the pool a little longer to let the boys play.

    4
    « Best Western Review »

    They were in the process of pressure washing the hotel and we had to wait a short time before getting into our room. This was an older hotel but remodeled and quite nice and up to date. Breakfast was quite good and healthy.

    4
    « Never disappoints »

    Always stay at this hotel on the first leg of vacation travel. Great breakfast and clean rooms and just a very good experience to kick off vacation enjoyment! Always have had a good experience and the kids enjoy proximity to Peach Park! Thanks so much folks!

    5
    « Very nice rooms. »

    I'm staying here tonight on my way from Melbourne FL to Yellowstone Park and decided to stop when a storm cane upon me and pulled into the Best Western. The building grounds and room I am in is very nice, clean and comfortable bed. A bit on the higher pricey side but not as much as the Holiday Inn Express next door and Days Inn a bit cheaper. Next time I'm booking after I check with TripAdvisor first. Needlessly to say very nice place for the money. I'd stay here again....

    5
    « Good Value »

    Nice property, friendly staff, easy-on, easy-off interstate location near the peach park. Pool had been recently re-modeled. Very nice and very clean. Rooms were neat and clean. No odd smells :). Breakfast was clean, tidy, and sufficient. Good selection. Would probably meet most needs. Fresh fruit, oatmeal, coffee, waffles, hard boiled eggs, etc., etc. I would stay here again. I feel it was fairly priced.

    5
    « Why I Stay at Best Western Hotels »

    Traveling can often present problems and trips can be tiring. It is always great to get to a hotel and find that the check in staff is friendly and welcoming, the room is clean and comfortable and the bed is great!

    5
    « Very Satisfied »

    I was very satisfied with my stay at the Clanton, AL location. The staff were very friendly and the rooms were very clean. I would definitely stay at this motel again and I would definitely recommend this motel to anyone who would be staying in Clanton.

    1
    « If I could give a zero, I would! »

    Do not stay at this hotel if you value your possessions. I brought my laptop in to the room to be sure someone didn't break into the car for it. My husband apparently put it on the floor at the side of the bed when he sat down (the side facing the window where it wouldn't be noticed). We left without noticing it. I realized it was missing later that evening after arriving to our destination. I called the hotel the next day and asked if they had found it. Nobody had turned it in. I asked if they could check everywhere, including the laundry room, thinking it could have been swept up with the sheets and comforter. She said they would check and get back with me. Nobody got back with me; actually nobody ever did return calls or follow up until corporate got involved at my urging. Very poorly run hotel. The manager only comes in 3-4 days a week for a half day (at least that is what the staff told me when I asked to speak to her). I asked about the cleaning person; knowing someone had to have taken the laptop from the room. The manager immediately let me know that person had been there for years and wasn't going to be a suspect. There were actually TWO women outside of our room when we left, and both appeared to be cleaning (they were talking and standing with the cart. From the way the manager responded, nobody was ever questioned about the theft of my laptop. The manager also never explained why there were two women or if there should have been two women doing the cleaning. Never. Possibly the second woman took the laptop, but I'll never know, since the hotel refuses to even address it. Also, my husband noticed cameras in the outside hall area and we asked that they be checked and for them to get back with us. They have never checked the cameras, which makes me think they are not even working...but I'll never know. If the cameras were working and they were reviewed, we would know who the thief is and could take legal action. Second only to the theft of the laptop, the breakfast was pitiful. The sitting area was only three or four small tables - we had to stand and wait to be able to sit and eat. This was certainly not a good experience with this hotel. We filed a police report; however, the Clanton police told us they would not plan to investigate because they don't look into theft on hotel properties, but would maintain the report. Go to Peach Park and then keep driving for your overnight stay. This is not the place. Also, it appears the Holiday Inn Express may have the same owner. So, stay there cautiously.

  • 4
    « No Freezer »

    Hotel took out all refrigerators that had freezer compartments, replaced them with units with refrigerator only units. We need the freezer to refreeze our freezer packs for the next day. In the future we will stay only at hotels with freezers.

    4
    « Well Rested »

    Dropped in to see if any rooms available. He said he would double check and said he did have one. It was a double queen room. We took it. It was on the ground level and very quiet. Could not hear our neighbors next door or above us and no outside noise. The young man that helped was fantastic and gave us great service. Great nights sleep! Breakfast in the morning was pretty good. A little something for everyone. I would highly recommend a stay here.

    5
    « Nice Motel, Clean & Hi Def Too »

    Convenient to the freeway and food, clean, very friendly, and accommodating. Our pet friendly room was clean and odor free. The TV was true hi-def and the wifi speedy. Plus it's next door to restaurants, or very near other choices too. We will stay here again as we return from Florida each spring.

    5
    « We rested well! »

    Quiet room. We booked this place through trip advisor and requested a quiet room. When we arrived they had only 4 rooms left, and put us on the back side, second floor. It was very quiet for having a nearly full place! We found the room to be clean, and comfortable. The bathroom was very clean (make sure you read instructions to operate the shower!) and the shower had good pressure. I would stay again!

    5
    « Nice, but... »

    Call first to make sure the door is unlocked so you can check in!!! We had to wait 20 minutes before someone unlocked the front door and finally checked us in! On the bright side, the room and decor is very nice. Food and selection of that is good! Very clean.

    5
    « A great place to stay »

    The room was clean & comfortable and decorated nicely. Good Wi-fi. The bed was very comfortable. Jaysen took our reservation and went out of his way to see that we were comfortable. Great place to stay. The breakfast area was very small and we had to get back on the road and weren't able to stay for it.

    4
    « Home from Florida »

    We stayed at. this motel on our way back home from Florida. It was a convenient location to where we were traveling and we had stayed there before. The check-in young fellow was very pleasant and helpful. The room itself was clean and adequate for our needs. The breakfast was just o.k. They were trying a new item, some kind of burrito which didn't appeal to us or it seemed to anyone else because no one took it. We would have liked more variety in the breakfast items.

    4
    « Clean. Comfortable. Convenient. »

    We used Best Western points to stay overnight on our way north. the hotel is convenient - only a few hundred feet from I-65 interchange. We were greeted courteously and promptly and were in our room in just a few minutes. The rooms open into the parking lot, not a central hallway, so unloading was a breeze. The king room was spacious and well appointed. A second sink and counter in the bedroom area was handy. The bath area sink was not isolated from the room by a door or any other barrier, so it was more difficult to snooze while my wife did her thing at the vanity. The shower/lavatory room was tight but adequate. The breakfast was nice (we are a cereal & bagel people) but the dining area a little small. The road where the entrance is located is a pretty steep hill and local traffic uses it to some extent - the diesel pickups climbing the hill provide a fair amount of noise. Suggest you ask for a room on the back side - facing the Holiday Inn Express. All in all, a nice hotel.

    5
    « restful and peaceful relaxation. »

    best place to stay and relax. everything in bathroom clean and refreshing. Food for breakfast was sufficient and quick. Free extra pillows if needed. Location is ideal in the summer across from peach park restaurant.

    4
    « Nice »

    Would stay here again. Altough i would ask for second floor as you can hear every step above first floor room. Good location and very friendly staff. Very clean and comfortable with a good breakfast. Also nice view as hotel sits high on hill. Has a nice park across the street also.

  • 4
    « comfortable »

    The hotel was clean and very quiet. Outdoor corridors suit our travel style. Room was large and very comfortable. Free Wifi worked well. Very close to restaurants and shopping. Breakfast was not good for the items we prefer. There were no hot items except those you prepare yourself. Sausage sliders to heat, waffles etc. There were bagels but no bread. However we were able to eat and the price was very good. Would stay there again.

    2
    « MY STAY »

    The rooms in this hotel need to have the "proper" maintenance performed with them. The room I had, the wash tub water faucet was replaced, but not with the correct part. Ergo, no water emits for shower usage. The room also had a very strong, musty and mildew odor. No excuse for this poor maintenance, just money and "professional l pride" lacking here!!!

    4
    « Good location just off interstate and great property »

    Stayed there for business meeting in the area. Two rooms - two people and both of us liked the facilities. Many local restaurants in the area to select from plus the usual national chains. Desk clerks and housekeeping staff friendly and helpful. Will definitely book there again.

    2
    « Pet Tolerable Only/Poor Breakfast »

    Advertised as pet friendly yet had to cross two rough rock ornamental strips (posted with numerous signs, "no pets in this area") to get to the public road and cross it, to the pet area. It was 50 yards to cross the rock strips or 150 yards to go around and not a SINGLE crosswalk. The pet area was across the public road which had semi's parked along it for the night. Not suitable for the wife to take the pet out at night. Breakfast was nearly entirely cheap microwaveable items, with boiled eggs that were of dubious age. I've stayed in cheaper motels with hot plate buffet style complimentary breakfast's that were of much higher quality. The room was clean, large enough and bed was great, but I would never stay here again largely due to the half hearted effort to make this only a 'pet tolerable' facility.

    4
    « Good value »

    Hotel was clean and cost less than the Holiday Inn Express right next to it. The bed was comfortable. A good value for the price. The breakfast area is too small and crowded and the breakfast selection is pretty limited compared to some I've had at other hotels. No hot food other than a waffle maker.

    3
    « Not horrible »

    Over priced for what it is however safe hotel, good staff, clean. If you need a place to stop that's pet friendly and clean this is good. Overpriced though for what you get - bed is midly comfy, our sink leaked and the breakfast is ok at best. Again safe and staff are good though.

    4
    « Thanksgiving 2015 »

    This is a very good hotel. They were doing some updates to the property, but it did not effect any guests. We were very disappointed in the Breakfast, by far the worst we have ever encountered at any Best Western we have stayed in.

    5
    « Pleasant stay in Clanton, Al. »

    Hotel was being up-dated in the lobby area, but not messed up with construction debris. Hotel is just off I-65 in a nice noise free area with eating places close bye. I do think they need a bigger lighted sign where you turn to go up hill just past the Whataburger. Rooms are very clean with up to date décor and TV's have a fabulous picture on it. Wi Fi is fairly fast for a hotel but worked as advertised. Excellent place to stay for the money and we will stay there again.

    3
    « Pets »

    Not a pet friendly hotel. They expect you to take your pet across the road to a park. There are signs all over the property warning you to not let your pet do it's business. Makes one feel less than welcome, after paying a $10.00 surcharge. I counted at least twenty warning signs which don't leave you feeling comfortable. If it wasn't for the desk lady I would have gone on to Greenville wher we usually stay and are ell accepted.

    5
    « BW Clanton »

    I am a repeat customer at this BW. Rooms are clean and they look rather new. Internet connections works. Plenty of easy-to-reach electrical outlets for laptops and such. Rooms are nicely sized with sitting area containing sofa and coffee table. Also a desk area. Will stay at this BW again.

  • 4
    « Pleasantly Surprised »

    We were fairly impressed with this hotel. The room was clean, the bed was comfortable, and it was very quiet. Slept really well. Wish there would have been better restaurants in the area though. The free WIFI worked well, the lobby was clean and well kept. The free breakfast was just ok, basically just cereal, pastries, and microwave biscuits, nothing served hot. Will definitely stay here again....

    5
    « BEST CLEANEST BW, EXTRA comfy room and very clean. Front Desk Evening Clerk, Jasin wonderful »

    I've stayed at several Best Westerns last 1 1/2 yrs and this by far is the BEST! The rooms are all being renovated and I was lucky to have one done. Best very comfortable w/their putting a Quilt Patch thick Mattress Cover giving it extra comfort. Very clean, reasonable rate and right off interstate. Jasin the Evening Clerk was very friendly, great with customers and Papa Johns Pizza delivers:)). I will recommend this BW to everyone as I know a lot who travel from FL up thru there and I will stay on my next trip as well. Highly recommend

    4
    « Old with a nice facade »

    Location was great as was service. Room were clean --- would recommend to travelers not wanting to veer off the main highway. There were exterior doors with parking right by your room. Breakfast was not so great but there's a Waffle House with good food across street. Not a huge variety of restaurants but there were some for dinner.

    5
    « Trip to Florida »

    We usually stay at Best Western when we travel and have not been disappointed. This was a very nice hotel and we had a very pleasant stay. Room was comfortable and clean and staff was very cordial, pleasant and helpful.

    3
    « Reservation mix up »

    Stayed here last year and it was exceptional. We thought the room was very comfortable and priced reasonably. This year our reservation got changed to a smoking room which was awful. Used 3 bottles of air freshener/odor killer and room still reeked. Definitely disappointed. Who has smoking rooms in 2015?

    5
    « Outstanding »

    My king room was clean with lots of elbow room, well kept, comfortable bed and pillows. Adequate breakfast. I was stunned to find out that the hotel was first built in 1978 or 79. I thought it was fairly new!

    5
    « Nice stopover to the Beach »

    After consulting reviews from Trip Advisor, I settled on this Best Western as a stopping point for a night on the way to Orange Beach. I have had very little experience with this chain, but the price was reasonable and the reviews made it seem like a good bet. We were terribly late showing up to meet our reservation. ..as in 2:30a.m. I had called ahead to let the clerk know we were running late. The nice fellow said not to worry, the reservation was guaranteed. So finally we arrive. The clerk at the night window was very pleasant and welcoming. She had us to our room very quickly. First floor around to the side. Parked in a space directly in front of our room, which was nice given how tired we were. The room was very nice for the rate. Very clean, linens crisp, fridge in the wall, microwave, flatscreen tv, two queen beds, perfectly appointed for a stopover night. The one negative over which I am sure the staff catches grief.....a smoking room with ashtrays and everything, even BW matches! We smoke, so that must be factored in, but if there was an unpleasantness to the room, it was the more than slight, but far from overwhelming cigarette smell. I guess I have become so used to not smoking inside, I now prefer nonsmoking rooms. Go figure. ANYWAY, for a smoking room, (which we did not smoke in) the odor seemed very well abated. Probably the best as I ever recall from 'the old days'; very minimal to us anyway. I recommend this hotel for its convenience, pleasant, accomadating and welcoming staff, extremely well maintained facilities, very clean and well kept rooms. We will gladly stay there again. For the price point, they do better than a lot of the 'pricier' chains we have experienced. Kudos to the Best Western of Clanton, AL.

    4
    « Vacation Stop »

    Have stayed at this Hotel several times before. This time, felt the room to be cleaner, brighter & quite comfortable. Desk staff very friendly & helpful. However, I still have trouble with Southerners referring to me as "Sweetie" or "Hon" I guess the only person who should refer to me in that context is my Husband. I know they are just being hospitable.

    1
    « Terrible Hotel Experience »

    Will never stay again!!! Did not like the outside room access. The breakfast area was extremely tiny and not much at all to choose from. We had other guests that camped outside of their room in lawnchairs smoking!! It was a very disappointing experience and not worth the money we paid at all.

 

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Toutes les directions
Depuis : l'Interstate 65. Le Best Western Inn se situe au croisement de l'Interstate 65 et la Highway 31, sortie 205.