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Best Western Plus Casa Grande Inn & Suites

4.5 / 5
40 Avis Tripadvisor
1918 E Florence Boulevard, Casa Grande, 85122 Etats-Unis  Copié !
TEL : (520) 836-5190
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Les points forts de l'hôtel

Activités

Piscine
Jacuzzi

Services hôtel

Personnel multilingue
Blanchisserie
Air conditionné dans l'hôtel
Wifi gratuite
Parking gratuit
Petit déjeuner gratuit
Centre de fitness
Ascenseur
Equipement Business Plus

Services chambre

Sèche-cheveux
Réfrigérateurs
Coffre-fort
Micro-ondes
Fer et planche à repasser
Cafetière
Les points forts

Activités

Piscine
Jacuzzi

Services hôtel

Personnel multilingue
Blanchisserie
Air conditionné dans l'hôtel
Wifi gratuite
Parking gratuit
Petit déjeuner gratuit
Centre de fitness
Ascenseur
Equipement Business Plus

Services chambre

Sèche-cheveux
Réfrigérateurs
Coffre-fort
Micro-ondes
Fer et planche à repasser
Cafetière

Description

Bienvenue au tout nouveau Best Western Plus Casa Grande Inn & Suites ! L’hôtel est facilement accessible depuis l'I-10/sortie 194 entre Phoenix et Tucson, et idéalement situé pour rejoindre différentes attractions, ainsi que les entreprises locales et centres médicaux.Commencez votre journée en beauté par notre petit déjeuner chaud gratuit servi tous les jours, avec gaufres, œufs chauds, viande, fruits frais, pâtisseries, bar à céréales, sélection de yaourts et spécialités chaque jour.Les clients d'affaires apprécieront l’accès Internet Wi-Fi haut débit gratuit, le centre de fitness dernier cri et notre situation près de l'aéroport international Sky Harbor de Phoenix. De nombreuses entreprises célèbres possèdent des bureaux non loin, notamment Cemex, Frito-Lay, Hexcel, Abbott Nutrition, Lucid Motors, le centre de distribution Walmart et le centre médical Banner.Les voyageurs d’agrément apprécieront la proximité des parcours de golf Francisco Grande et Mission Royale, du monument national Casa Grande Ruins, du parc d'expositions du comté de Pinal, des boutiques du centre commercial local Promenade ou des magasins d'usine Phoenix Premium Outlets à quelques minutes de route. Les plus téméraires pourront tester leur talent au circuit de course Central Arizona, leur courage au centre de parachutisme Skydive Arizona voisin ou leur chance aux casinos Harrah's Ak-Chin et Wild Horse Pass à une courte distance en voiture.Après une journée bien remplie, détendez-vous dans notre piscine extérieure chauffée et notre bain bouillonnant.

Activités

Avis clients

4.5
Basé sur l'avis de 40 voyageurs
Excellent
32
Très bon
4
Moyen
3
Médiocre
0
Horrible
1
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"Survey"
joardz, 17 Juin 2024

Always enjoy my stay with Bestwestern For business and personal stays. Looking forward to future stays.

"Be Aware of Your Surroundings"
William B, 27 Mai 2024

A recent overnight stay was a first at this particular BW property. It is usually much more expensive than similar hotels in the area which is why my GF and I have always stayed elsewhere on our occasional overnight stays in Casa Grande, but I was rewarded a free night's stay as a BW Rewards Platinum Member so we decided to finally stay at this BW on this trip. Upon arrival we could immediately see why this property was always more expensive. Since this property is only a few years old, we probably shouldn't have been surprised by it's modern design and decor, but it was very well maintained and immaculately clean which speaks volumes about the management and staff. There is ample parking and secure entrances/exits on all sides of the building which makes it convenient no matter where your room is in the hotel. It is close both close to the I-10 and many dining establishments. The Texas Roadhouse is just a walk across the parking lot. The breakfast is better than average for a BW both in selection and quality. The attendant was friendly and kept the food area clean. It is due to all these positives that make it especially disappointing that we can never stay here again. While walking to our room, we noticed the placard on the door handle requesting that the room be serviced which was a red flag. As I opened the door, I saw that the bed was indeed unmade. Then, to my horror, I saw an open suitcase on the luggage rack. I don't know if anyone was actually in the room at that moment and I wasn't sticking around to find out. When I reported it to the front desk clerk she asked me MY name even though I just showed her my ID not five minutes before and she said there's not supposed to be anyone in there to which I replied, "but there is someone in there". She came back with "I know, I heard you." Very rude. When we finally got a new room and key, it was only then that she apologized for the mistake. Now, in all the years I've stayed at hotels/motels, I've NEVER been given a key to a room that was occupied. This raised serious safety and security concerns. This incident could have been very embarrassing at the least and very dangerous at worst. We kept both our inner locks engaged during our stay and I made sure to accompany my GF back to the room if we were both out at the same time. I get that mistakes happen, but it is the staff's responsibility to ensure that mistakes such as this don't. I wouldn't NOT recommend staying here, just proceed with caution

"Wonderful Stay!"
jgandara2024, 17 Mai 2024

This hotel is very clean and even smells like a beautiful spa. Pam and Terese are so helpful, friendly and professional, providing outstanding service. Breakfast has a good variety of items, is fresh and very good. Will definitely stay here again when visiting family in the area.

"Customer care = 0"
marioiphone20, 10 Mars 2024

Stayed for 30 days and on the last day asked for a 1 hour late check out and they wanted to charge me. Policy or not this shows no care for your customer. Holiday Inn 1 minute down the road actually cares about their loyal members.

"Excellent Customer Service."
amonticchio, 23 Janvier 2024

I messed up my reservation and the staff here worked with me until I had a solution. They genuinely care about their guests. The hotel is clean, breakfast is ample, coffee 24/7. I highly recommend this hotel for business or pleasure.

"Nice new hotel in good location"
InTune, 23 Janvier 2024

This is a nice hotel in a good location with easy access to I-10 and Florence Ave. A Texas Roadhouse is just across the parking lot. Staff is very friendly, rooms are nice. TV and internet worked great.

"Not your average best western"
ey2024, 14 Janvier 2024

I enjoy my stay every time I come here for business - my colleagues enjoy their stay as well. I love the high quality breakfast and clean room and the staffs are so friendly - it feels like home away from home!

"Very UN-inviting"
AmigoArturoArturo, 24 Décembre 2023

While there are other good hotels in town, we opted for this one because it was only 2 years old. We realized that it was quite a bit more expensive than others in the area, but were hoping for a nice stay. Lobby area is very cold-looking, with the breakfast area right in the lobby as you walk in the door. Area filled with tables with upturned chairs on top. Not much to decorate the area or make in more comfortable, even though it was near Christmas. When we entered the lobby, early evening before 6;00pm, there was no one in sight. We stood at the reception desk for 13-15 minutes trying to be heard by calling out and tapping on the counter. After a long wait, a young girl came out from the back. Not very friendly, but at least she finally showed up. When we checked out there was discrepancy in the price. Same girl checked us out, possibly she was new and just lacking skills and courtesy. The rooms were very sterile looking with little decor, but they were very clean. The breakfast was merely adequate. At the same time, i want to give credit where credit is due. There was good lighting, with an extra reading light at each side of bed and more than sufficient electrical outlets. All good things, but it takes quite a bit to overcome poor service. In my opinion, hotel is overpriced and not a good value for your money.

"BW Casa a great place to stay"
cdrake873, 12 Décembre 2023

Staff were professional and courteous , rooms are clean , well maintained and breakfast was delicious. I look forward to staying at the BW every time I come to Casa Grande for work. It's a home away from home.

"Welcoming Stay"
kskandi, 07 Septembre 2023

I always stay here when I come to town. It is pleasant, clean friendly experience. The breakfast has great selections and fresh daily. The staff is always available and helpful to answer any questions. Quiet rooms , spacious and well laid out.

"Casa G stay"
Jcn64ss, 30 Août 2023

Clean hotel friendly staff decent breakfast selection. Definitely would stay there again. Enjoyed the convenience of Texas Roadhouse within walking distance of hotel plus BW provides a 10 percent discount coupon.

"Great stay"
jeremydtrudell, 05 Juillet 2023

Great stay, outstanding service, outstanding staff. Clean rooms, hotel was over all a great stay. A lot of businesses around the area. Beds are comfortable, good pillows and comfortable comforters ………………………………………………………………………….

"The best in Casa Grande"
tylerneumayer, 01 Juillet 2023

Friendly staff, great breakfast, clean hotel This was the best stay I have had in my travels. We were here while waiting to close on our house and it was very enjoyable. I would recommend this hotel to anyone coming to stay in the area, short or long term. You have shopping and the highway right outside the hotel. An excellent experience!

"Great Hotel"
codypierce86, 28 Juin 2023

Very new hotel with great service and a wonderful breakfast. This hotel is in a great location near everything you would need or looking for. The fitness center is clean. The rooms are very comforting. Walking distance to restaurants

"Best Hotel Experience!"
jas_san0309, 26 Juin 2023

Pam is absolutely wonderful and took great care of me and my family. I will definitely be staying at this hotel again. The hotel staff also ensured that all of our needs were met and were very responsive to our requests. Everything was clean and quite peaceful. If anyone is looking for a place to stay in Casa Grande, this is the hotel you should stay at.

"Great Location"
PrideElise, 27 Mai 2023

Staff was awesome & the room was definitely clean & up to date! Breakfast was ok…could definitely use a few more options. I will definitely be back…I was not disappointed at all. Next time I'll remember to show my room key card to receive my 10% discount at Texas Roadhouse

"Temporary Living arrangement while moving"
fred r, 01 Février 2023

This property is very clean and is very well managed. The staff is very professional, friendly and excels at customer service. Rooms are very clean and comfortable The best choice for lodging in Casa Grande.

"Worth the price"
naomiwX775CQ, 26 Janvier 2023

We were in need of a hotel at the last moment. BW had availability and was kind enough to give a discount. The hotel was clean and bright upon entry. The staff was accommodating and kind. Our room was quite large and had the refrigerator and microwave we needed. The beds were quite comfortable and the noise was very little at best. The morning breakfast provided was sufficient. I would reccomand BW even if we were not in a bind. Why I chose the hotel across the street is beyond me. I won't make that mistake again.

"Great stay for the money."
Companion36080660081, 24 Janvier 2023

Fantastic room for 5 adults. Friendly staff, great breakfast. Close to interstate. Quiet and couldn't hear any outside noises, or noises from the hallway. The staff was always ready to help us with extra towels and washcloths as needed.

"Beautiful desert gem!"
travelinMarta, 15 Janvier 2023

I stayed here for 3 weeks while visiting a friend who was in the hospital. Hotel is very clean and in a great location. Staff is very nice and accommodating. As a solo traveler I wanted to stay in a place that was safe and secure, and I did feel very safe there. The amenities were very good. The hotel had a full hot breakfast that changed daily. A coffee machine in the lobby was very good and was available all day. The laundry facilities were clean and orderly. The room was spacious and had a refrigerator and microwave, and was very clean and quiet. There is a Texas Roadhouse restaurant in the adjacent parking lot within walking distance that was very good and convenient. There are also many restaurants in the area that one can drive to. The gym was neat and clean as well and never crowded. They do have an outdoor pool and jacuzzi that I did not use but it looked well kept. I've stayed at other hotels in this area in the past and this one is the nicest. I would definitely stay here again.

"Horrible Experience Made Worse By Incompetent Associates"
S9190GErodrigor, 28 Décembre 2022

DO NOT STAY HERE. What a horrible hotel run by incompetent people. The hotel manager is a clown that had her awful staff call the police on my family saying that we couldn't have 4 people in our two double bed room despite telling the manager at checkin that we had four people staying in the room. I was literally woken up at almost 10pm to be harassed by these sleazy people. The woman at check in also insisted that there be no damage to the room as the hotel is relatively new which to me seemed odd to be told as if I were a teenager throwing a party despite telling the woman at checkin that my family is in Casa Grande because of a surgery my mother was having less than a quarter mile away. Upon getting in the room I made sure to take photos of a spot on the chair and powder residue on the walls as it was clear the people running this place are the type of people to pull some BS. Tried to call down to the front desk 5 times to inform the woman of this but my phone wasn't working. I went down to the front desk to show them the pictures on my phone and said my phone didn't work to which they did nothing about it. The person also made insensitive comments that if my mom's surgery doesn't go as planned and extending my stay. This hotel is located behind a Texas Roadhouse where we ate dinner. Upon walking back to the hotel the sloppily put together front desk person was taking pictures of us which my niece noticed. Later, my nieces went downstairs to get their luggage from my sisters car only to have that same person FaceTiming the manager and pointing her camera at them. After the police left our room, my sister and I came down to the front desk to figure out why we were being targeted by these horrible people only to be met with some more BS by the unkempt front desk associate claiming that the manager was at home monitoring the surveillance footage and that we had multiple girls coming and going from the hotel. The front desk thing insinuated to the police that we could be involved in human trafficking but if that was the case then I wonder why the police never bothered to investigate by entering our room and talking with everyone to ensure everyone was safe. This has been a beyond embarrassing situation and the management of this Best Western is straight garbage. Front Desk refused to give me any information about the manager and when I asked for a phone number to call I was told to Google it. I recorded the whole situation just in case these people want to deny the facts of what took place. Had a housekeeper interject herself in the situation and she told me that they aren't corporate and that they make their own rules. The front desk woman Pam is recorded saying we had 6 people in our room and then stated that the police removed a 5th person from our room and I asked for the verification of this bold faced lie and then deflected. Very glad I had that recorded. Racial profiling isn't a good look Best Western. DO NOT STAY HERE.

"NOT THE BEST CHOICE"
blessenme, 01 Décembre 2022

However, there are limited choices in this area. This hotel is brand new and very conveniently located to family. They offer a "full breakfast" but you need to know that it is not edible. The room windows do not open to allow healthy outdoor ailflow. When we returned home, I found that the hotel attempted to charge me $113 more than the checkout folio. I called the hotel to remedy this, and they didn't know anything about it, and the manager was going to be out for 2 days. They said someone would call me, but nobody ever did. 2 days later, the wrong charge was reversed, and the right charge was made, so everything was fine. But still nobody called me or apologized for the error.

"Great stay"
lauraaH7807UZ, 27 Novembre 2022

This hotel is very quite and very clean! The breakfast was yummy and coffee was always available. We stayed over a holiday and we still had full services available. Housekeeping was efficient and friendly too.

"Quiet, clean, and comfortable"
nagelmelissa, 16 Novembre 2022

The staff at BW+ Casa Grande do an amazing job of keeping the hotel clean and comfortable. We won't stay anywhere else in the area. We feel safe, and welcome every time we stay. It's a quiet place where we can relax after a stressful day.

"Thank you Best Western PLUS"
mntawoussa8, 03 Novembre 2022

I would encourage you to maintain your Hotel housekeeping service standards like I saw. For example, clean Guest rooms, deep clean amenities, Etc. All the two rooms I used was very clean and the house keeper came every morning to clean. Thank you about that.

"Very good location and price loss of star for breakfast"
anniedutch13, 10 Octobre 2022

Comfortable beds and clean. TV loud enough. Spacious room and a chair for reading. Toilet seat needs to be tightened. Room 112. One of the reasons we stayed here is the ad said hot breakfast. Usually that means sausage and egg or bacon and some boiled eggs. Yogurt was not individual. Came from a dispenser. Coffee was not great and where was the half n half. They had pre packed burritos which I detest. No scrambled eggs, no sausage. Please add hard boiled eggs. Not expensive and it would have made all the difference. Also I am supposed to be offered a bottle of water when check in because of the rewards. None. Aside from that bed was very comfortable. Disappointed in coffee and had a bagel in the end.

"Great price and location"
joepalamara915, 09 Octobre 2022

This hotel was easy on and easy off from the freeway Great room and amenities Plus you get a free breakfast You aksi get a discount at the local restaurant Staff was friendly and courteous Rooms were extremely clean there is plenty of parking If you will be in this area I recommend this hotel and don't forget to sign up for the rewards

"Amazing Experience"
liliam805, 04 Octobre 2022

We were just stopping through Casa Grande and we came upon best western. Though the prices were a little bit expensive, Audrey helped us get a better deal. When we got up to our room there weren't enough towels or coffee and she brought everything to us. She is amazing. Definitely worth the stay,

"Nice and clean"
petekefalas, 28 Septembre 2022

The hotel was very clean and nice. It is one of the newer hotels in Casa Grande, AZ and in an area with shopping and dinning very close. The staff was courteous and friendly, too... It had a clean and relaxing pool in the back...

"Gem of Casa Grande"
266brentw, 13 Juillet 2022

I stayed at the Best Western Plus Casa Grande for 3 days on a family trip and it was a wonderful stay. The staff was extremely nice and helpful. The hotel was super clean and very quiet! The location is well situated within Casa Grande for access to restaurants and shopping. Will definitely stay here again if coming through Casa Grande!

"Nice Surprise"
kskandi, 31 Mai 2022

Very nice Hotel. Staff is very friendly and helpful The room was clean, spacious and comfortable. The breakfast offered was hot and there was a range of choices of breakfast items. As a solo traveler I felt safe and secure staying here. Bonus the pool was open!.

"Lovebirds"
nanii333, 02 Mai 2022

I spent a whole day with my partner, we heard not a single sound it was peaceful, clean, very eye catching, it's an amazing place to stay if you're traveling or even if it's just a couple days to get away. I highly recommend

"Great place! Worth the money"
Meanmom03, 20 Mars 2022

My husband and I stayed here for a few days and it was wonderful. Great staff. CLEAN rooms. Delicious breakfast. Would definitely stay here again. They welcomed my service dog as well. Lovely place to stay

"Nice new hotel But"
Rob G, 19 Mars 2022

Hotel very nice. Unfortunately, pool/ hot tube remain closed 4 months after hotel open. Area appeared ready for use but staff stated hotel hadn't received approval from state to use them. So disappointing as weather was 70s and sunny. Also breakfast food ran out 40minutes prior to end of breakfast time. Noisy at 11:30-12midnight. Awakened by tv in adjacent room. Need to upgrade insulation/sound barrier!

"Clean hotel, super friendly staff"
cantrellcrew2015, 17 Mars 2022

My husband was traveling for work. We were pleasenly surprised to find that our room was very spacious. That's always a great thing when traveling with 3 kids. The room was very clean. The breakfast choices each day were great. It was a little different each day. Staff was friendly and helpful. Our only true complaint was that the pool was not open yet. If the pool is important to your stay you may want to check that it's open before you book!

"BEST, BEST WESTERN EVER!!"
stampspat, 09 Mars 2022

If you're looking for a great hotel, especially long-term, choose the BEST WESTERN PLUS, CASA GRANDE! i stayed in a King Suite for 2.5 months and it was a great experience. Free Breakfast, WIFI, and two (2) 49" TV's -- one in King BR; other in the L/V. Never had any issues, staff was friendly; Owners remembered me with bereavement when a family member passed away! Its's the Best in CG!

"Best hotel in Casa Grande, AZ"
seejay123, 07 Mars 2022

Brand new hotel and very clean. On major boulevard so centrally located to restaurants, mall, gas stations. Hotel has very comfy bedding and pillows, which came in handy after a very long drive. Bathroom is bright and had tub/shower. Room included a microwave and refrigerator which was helpful. Breakfast was pretty good - eggs, waffles, cereal, muffins, bagels, bananas, OJ, coffee, tea (coffee/tea available 24 hours). Hotel also had a fitness room. Staff was phenomenal!

"Clean, convenient, close to shopping and restaurants."
lisaf202222222, 01 Mars 2022

New beautiful facility. Staff was friendly and helpful, will stay again. Close to shopping - Walmart, Mall, Restaurants). Safe, well lit facility, easy in and out for parking and location. Price was a bit high but that is normal for this time of year in a demanding growing area.

Vous avez des questions ?

Le petit-déjeuner est-il compris dans le tarif ?
Julie
assistance Best Western
Vous trouverez cette information dans le descriptif des tarifs proposés sur notre site et dans votre email de confirmation - certains tarifs peuvent l'inclure. Si le petit-déjeuner n'est pas compris, son prix est indiqué dans la page de consultation des tarifs, colonne « conditions de vente ».
Je pense arriver en dehors des horaires indiqués. Pourrais-je procéder à mon enregistrement ?
Julie
assistance Best Western
Une personne vous accueille à la réception 24/24 dans tous nos hôtels. Vous pouvez également prévenir l'établissement en vous référant aux coordonnées transmises sur votre confirmation de réservation.
Les animaux de compagnie sont-ils acceptés ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre de fixer sa propre politique d'admission des animaux domestiques. Leurs conditions d'accueil sont indiquées sur la page hôtel.
Comment réserver une nuit gratuite en utilisant mes points de fidélité Best Western Rewards® ?
Julie
assistance Best Western
Le nombre de points requis pour réserver une nuit gratuite dépend de l'hôtel choisi.
Pour bénéficier d'une nuit gratuite en utilisant vos points de fidélité Best Western Rewards®, connectez-vous à votre compte fidélité.
Au moment de la réservation, si l'hôtel affiche des chambres disponibles et réservables, le nombre de points requis apparaîtra.
Si vous ne trouvez pas l'information recherchée, contactez notre centrale de réservation au 0805 08 08 58 (appel gratuit depuis un poste fixe en France).
Peut-on payer avec des Chèques Vacances ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre d'accepter ou non les Chèques Vacances comme moyen de paiement. Pour plus d'informations, nous vous invitons à contacter directement l'hôtel concerné. Les coordonnées sont disponibles sur la page hôtel, ou dans l'email de confirmation. Vous pouvez également identifier les enseignes acceptant ces titres sur le site internet ANCV.
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