Best Western Halito Inn

Terrible experience, I was falsely accused of breaking a window and I was treated like a criminal. After leaving the premises the manager charged my credit card $250 first for a broken window and then she called to tell me about it not even asking me if I had anything to do with it. I told her I did not break the window or had anything to do with it. They lied and said the window was broken from inside and send some inaccurate pictures, this must be a scam They do to take customers money, always check the premises before and after your stay. After she simply text me and said the maintenance checked and found out it came from outside and a simple sorry over a text. She did refunded the $250 for falsely accusing of broken window, only after I asked to speak to owner she then called to apologize, she lied and said she would give me a 2 night free coupon and she never sent it. Terrible experience, ruined my weekend gateway, Terrible way to conduct business. Do not stay here.

Listed as a non smoking hotel. As soon as you exit the lobby you are almost knocked down by the smell of cigarettes and pot. The room we stayed in was musty and smells like a wet dog. Not family friendly

Very nice stay. Quiet rooms, very close to Choctaw. Staff was friendly. They have breakfast every morning until 9am. Check out time is 11am. They also have a indoor pool. Only issue hard bed. But slept great. I would recommend this place for a night.

I really liked our stay for a recent concert at the casino. It was clean and quiet and very close. The front desk was very helpful and housekeeping was so attentive. The pool was temporarily closed, but the continental breakfast was good.

Booked a room here because choctaw was booked. We were told there was a handicap accessible 24/7 shuttle and elevators in the hotel. Neither of those things are true. We are trying to cancel right now and can't get a live person on any of the numbers. Now worried that we gave credit card info to these people.

The road to the property is like going off raiding This property needs renovating in the worst ways. I have slept on rocky ground in a sleeping bag that was more comfortable than their beds, it smelled old and musty the refrigerator didn't work, TV was old an hardly worked with just a few channels and the indoor pool and spa was not usable. Topped off by the fact that they ran out of prepacked donuts as the breakfast so that wasn't available either. We had booked a room for two nights but couldn't leave fast enough after the first night better still the desk person stated that Agoda travel service would need to give a refund then Agoda stated that the hotel won't give a refund so this gift just kept on giving and giving. Save YOURSELF and your money stay anywhere else