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Best Western Hotel Bonnyville Inn & Suites, Bonnyville

4.5/5  - basé sur 340 notations.
101-5401 43rd Street, T9N 0B2, Bonnyville, Canada - Voir l'itinéraire

Découvrez tout ce que Bonnyville, Alberta, a à offrir lors de votre séjour au Best Western Bonnyville Inn & Suites, hôtel entièrement non fumeur situé à quelques minutes des tournois de hockey de la région, tournois de golf et activités de plein air. Le Best Western Bonnyville Inn & Suites est un charmant hôtel primé, proche du cœur de Bonnyville. Les clients séjournant dans notre hôtel bénéficient d'un service client amical et personnel et de chambres confortables à un tarif abordable. Cet hôtel dans Bonnyville est proche des principales attractions locales telles que le Pioneer Museum, le Centennial Centre et Cold Lake. Les visiteurs séjournant dans cet hôtel seront également à quelques minutes des installations pétrolières et militaires de la région. Aux amateurs d'activités, la région offre rodéos d'été, pêche et manifestations sportives ainsi que le festival Maple Flag. Notre hôtel est fier d'offrir une grande variété de chambres, y compris des chambres traditionnelles et des suites familiales. Chaque chambre, spacieuse et agréablement aménagée, dispose de four à micro-ondes, réfrigérateur, accès à Internet haut débit avec et sans fil et télévision haute définition avec films dans la chambre. Nos équipements incluent un centre de fitness, une blanchisserie réservée aux clients de l'hôtel, un centre d'affaires 24 heures sur 24, et bien plus encore. Notre petit déjeuner chaud, de luxe et gratuit est servi tous les jours différemment, et se compose de gaufres, pain perdu, omelettes au fromage, bacon, muffins fraîchement cuits, et bien plus encore ! Les animaux de compagnie sont acceptés avec restrictions. Le Best Western Bonnyville Inn & Suites est fier d'être un hôtel écologique, et fait des efforts pour préserver l'environnement et réduire ses émissions, tout en offrant des chambres exceptionnelles à Bonnyville. Notre service client de qualité supérieure et nos équipements haut de gamme ont classé le Best Western Bonnyville Inn & Suites parmi les meilleurs sur TripAdvisor®. Venez tester par vous-même en réservant dès aujourd'hui et bénéficiez d'une réduction !

Best Western

Hotel Bonnyville Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 340 voyageurs
Note attribuée
Excellent
258
Très bon
62
Moyen
12
Médiocre
6
Horrible
2
CONSULTEZ LES AVIS POUR
En couple En couple
18
En famille En famille
78
Escapade entre amis Escapade entre amis
21
Professionnel Professionnel
190
Voyage solo Voyage solo
15
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Wonderful Stay!!"

5
21/06/2018

We came as a big group, Alberta Spay Neuter Task Force, and as always our accommodations were awesome. The manager Trevor is great to deal with and is always super friendly and accommodating. The rooms are clean, the beds are comfortable and the location is perfect. I would recommend staying here to anyone!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Shannon C., Thank you for being our Guest and for taking time to write such a nice Review on our hotel. Your Kind comments are appreciated as is Trevor a valued employee of our Hotel. Hope to see you again Shannon and thank you again.

"ASNTF - Frog Lake"

4
20/06/2018

Thank you for supporting the Alberta Spay & Neuter Task Force by giving our volunteers a special rate, & providing a hospitality room! Staff were friendly and accommodating, the room was very clean, and breakfasts were free & well stocked. It was a special surprise that your staff made a personal donation of pet food & goodies. How awesome!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello ASNFT - Frog Lake Thank you for Being our Guests, we enjoy your group and especially your cause. You guys are AWESOME! Thank you for the kind comments as well. Hope to see everyone again.

"Perfect!"

5
20/06/2018

Amazing service and super clean. Very friendly staff. The rooms are very comfortable and well supplied. Breakfast is very good and there's lots of parking. I would highly recommend a stay here. This is the 4th time I've booked a room.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello larseng2017, Our Team would like to thank you for choosing our Hotel for your accommodation needs and for taking time to write such a kind review. We are very pleased that you enjoy your stays and keep loyal to us. Thank You again. Much appreciated.

"Ms Lesmeister"

5
20/06/2018

Staff and accommodations are excellent. This hotel is five star and I leave rested and relaxed every time I stay here. The Beds are super comfy and the hotel is located close to all my needs. I alway have easy access in and out of my room and there a lots of good sized parking stalls for my truck.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Laurie L. Thank you Laurie for taking the time to review our Hotel with such positive comments. We value your business and are pleased to hear that your stays allow you to get rest and relaxation. Thank you for your nice comments about the Staff as well.

"Impressive venue. "

5
12/06/2018

ALL staff were friendly, very kind hearted and went above and beyond to make me comfortable and my 3-day stay .Very clean and comfortable and cozy atmosphere.very nice breakfast, Great rooms, comfy and well decorated. Loved the facilities at best western bonnyville. The cleanliness of the premises Recommended!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Montana A., Our Team thanks you very much for being our Guest for your 3 day stay in Bonnyville. We also appreciate that you took the time to Review our Hotel with such kind, positive comments. Thank you again and we welcome you back again.

"Home Away From Home"

5
09/06/2018

Once again when I check in it's like visiting my home. They are extremely polite and from the very beginning they want you to feel welcome. The rooms are clean and well appointed. Even the morning kitchen staff remembers my name. The buffet breakfast has all the essential for a healthy meal to get you thru the day, assuming you have your own lunch. With Tim Hortons across the parking lot, it's all there for your day of work.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Kenneth K., Wow we are truly impressed that you feel this Hotel is your "Home away from Home" and that you enjoy our Breakfast, Staff and Rooms. We hope to see you again and sincerely thank you for such a Positive Review Kenneth. Our Team Thanks You.

"Doesn't get much better"

5
08/06/2018

We've stayed at a lot of hotels on work trips and this has been the best so far. Staff was amazing, very nice and helpful. Games rooms that included sports simulation, racing simulator and another separate room with ping pong, pool table and foosball table with large TV was a treat for me and the boys I was working with. Very good breakfast and nice, large clean rooms.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Ignite14, Thank you for being our Guest during your work in Bonnyville and also for the review with such kind comments. We are grateful that you enjoyed your stay and hope that you will return. Our Team appreciates that you took time to Review us.

"An Alberta Road Trip"

5
31/05/2018

Visiting friends in the area and stayed two nights at this B/W location. The hotel is on the outskirts of the town in an area with several other lodging establishments - it really is amazing how the oil industry has drawn all these hotels into these locations, but back to the review. Front desk staff professional, hotel room was large and perfect for our needs for wheelchair access, Clean (as it should be !!), very well appointed with large TV, fridge, micro-wave and coffee maker. Comfortable bed with great pillows, and as with all (I believe) Best Westerns these days a good selection of food in the breakfast they provide. Highly recommendable.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Malcolm R., Thank you for choosing our Hotel for your accommodation needs while in Bonnyville. Our Team would like to thank you for taking time to review our Hotel and especially for all the nice kind comments you provided. We are happy to hear that you enjoyed your stay and hope to see you again.

"Best hotel!"

5
31/05/2018

My husband was staying in this hotel for work, so my little girls and i went to visit him. The staff was amazing, we missed breakfast everyday but they always let us in, and they gave us a free upgrade to the family suit because they thought we would be too crapped in the standard room. Not to mention the awesome coffee stand and the free muffins/cookies/ candy. Would recommend this hotel to anyone!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Danielle F, Thank you for taking the Time to review our Hotel. Our Team appreciates your kind comments and we are happy that you and the children enjoyed your stay with us.

"Great Staffs, Great Hotel!!!"

5
22/05/2018

The hotel is excellent and always exceed my expectations all the time. The staffs are all well trained and all go the extra mile to ensure you have a positive experience all the time. I would surely recommend this hotel to travelers heading to this destination for business or pleasure

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Paul A., Thank you for choosing to stay at our hotel and for taking the time to Review our Hotel as well. You kind comments are really appreciated by the Team at the Hotel and we certainly value you as our Guest Paul A. See you again soon.

"Best hotel in town"

5
30/04/2018

Clean. Comfortable. Great breakfast. The best part though? The staff are simply the best people you will ever meet. Friendly, efficient, knowledgeable. Theyngreet you by name when you return, ensure comfort is met. Seriously, I've been in several hotels, thus by far the best.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello stadmarie, Thank you for being our Guest and for taking the time to write such a nice review. Your kind comments are certainly appreciated by the Team at the Hotel. We value you as our Guest. Thankl you again

"Best Hotel Stay By Far"

5
22/04/2018

Easily the best hotel. Everything about it. Rooms, beds, tv, location, perks and the staff. Trevor at the front desk goes above and beyond. Couldnt have a better person working the front. Highly recommend. Cleanig staff ????????

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello robK9604CT, Our Team thanks you for taking time to review our Hotel and especially for the Positive comments and kind words about Trevor and our Cleaning Staff. We are thrilled that you enjoy our Amenities and value you as our Guest. Thank You again,

"Preferred Hotel Company Wide"

5
09/04/2018

We are a few weeks into our stay with Best Western Bonnyville. We have work in the area, it was a easy choice to host our employee's at this venue. The facilitates are superb. Gym, Massage chair, and the simulators! Lots of common area for social gatherings, and an amazing comp. breakfast! Special mentions to Trevor @ the front desk. Very accommodating, from FAQ's to questions from left field, he is your guy.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Ben B. Thank you for taking the time to review our Hotel. Our Team sincerely appreciates your kind comments. Yes Trevor is tops...He choses to go above and beyond for everyone that stays. We are honored to have him on this Team. Please ask if you require something you do not see.

"Always a pleasure"

5
30/03/2018

Not a luxury hotel but has everything you need! Good for business. Great location. Very friendly staff. Excellent room rates. This is my go to hotel when I visit Bonnyville for work. Will definitely stay again!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Ligo04, Thank you for being our Guest and for providing such a positive review. We sincerely appreciate that you took time from your day to write such kind comments about our Hotel. Hope to see you again soon. Our Team is very appreciative.

"Great customer service and hotel!"

5
27/03/2018

We were in town for a hockey weekend a few weeks ago and Trevor and the other front desk staff were very attentive and helpful. The housekeeping staff did a great job and went above and beyond. Anything we needed, the staff at the hotel was willing to help out. Great hotel with fitness room, games room, virtual games and race car driving as well as a wonderful breakfast. Great customer service and they catered to the hockey kids and parents. Very affordable as well.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello hockeybag3, Thank you for chosing our Hotel for your accommodation needs while in Bonnyville. We are pleased you enjoyed our Amenities, service, and our Staff. Hope to see you again.

"Playoff Hockey Weekend"

5
22/03/2018

We went for a weekend of hockey for playoffs. The staff were extremely friendly and very helpful. The amenities were wonderful - the pool room, games room. An unexpected and fun extra for filling time between events for the kids and adults alike. The rooms were very clean. The way the staff was accomodating to help our weekend go smoothly - the use of the breakfast room for team dinners and breaks was great. One restless parent in our group mentioned that they enjoyed fresh donuts in the middle of the night when they went to the lobby!! There are restaurants very close within walking distance which can be handy for individuals or groups coming on busses. Thank you for being so helpful as we competed in our events and worked with our team and their families to make it a wonderful weekend. We would definitely come back again. They could not have made it easier for us than they did. Thanks again!!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello wspelz: First Team Bonnyville would like to thank you for chosing our Hotel for accommodation needs and secondly for taking time to do a review on Trip Advisor about Your Stay. We are certainly most happy to hear that you enjoyed every part of your stay and were able to utlize the Games Rooms and other areas to their Fullest. Thank You Again.

"Super Impressed!"

5
22/03/2018

Our family had an excellent visit at this outstanding Best Western with our hockey team! The staff was very friendly and accommodating, the hotel was clean and we can't say enough about the common areas that allowed our parents and players to unwind and make fabulous memories together!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello tjmercer: Wow, our Team certainly appreciates your title of Super Impressed! We cannot thank you enough for taking time to write about your stay. Our Team's goal is to surpass our Guests Expectations, and after reading your review, we feel we did it. Thank You for the Kind comments.

"EXCELLENT STAY"

5
22/03/2018

We stayed at the Best Western in Bonnyville. The front staff are very welcoming when you check in. The hotel is very clean thanks to the wonderful cleaning staff. Breakfast in the morning was of course great. They have to simulator rooms for the kids to use and a recreational room which is a great feature, it kept the boys busy with something to do.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Linda W. Thank you for being our Guest and for taking time to Review our Hotel. Your comments about the Hotel in General and the Housekeeping and Front Desk Staff are sincerely appreciated. We are thrilled that you enjoyed your stay and enjoyed the Amenities.

"Great Hotel for Groups! "

5
05/03/2018

We were fortunate enough to stay here for a hockey tournament. Although there was no pool there was plenty for the kids to do in the games room and Sports game room. The breakfast was excellent and the property was very clean. We had a dog and they were very accommodating as well. Very friendly staff. We would absolutely recommend this hotel to others.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello bbull4, Firstly, we wish to thank you for choosing our Hotel for your accommodation needs while in Bonnyville, much appreciated. Also, our Team would sincerely like to thank you for providing such a positive and kind review on our Hotel. We are delighted that you enjoyed our facilities and amenities. Hope to see you again.

"GREAT hotel, maybe GREATER STAFF"

5
11/02/2018

I stay in Bonnyville for work a lot! The first few times I stayed at a couple of the other hotels however I got booked into the Bonnyville BW. It was very clean, beds were great and amenities excellent. We've all had that before however we don't always get the 'family' attitude that I get here....home away from home! So many things; I'm a huge coffee drinker and they always ensure a newer pot is on (once I went for one at 11pm and it was empty, which is probably good at that time. I went to my room to have the front desk call me to tell me he had a fresh pot on for me...wow!) Trevor is always a hoot at the front and I certainly apologize for not knowing ALL by name as I should. Today I walked in my room to have a gift bag and a note from Amanda with cleaning services, it was a thank you for having a clean room....so cool, what a gal. This is a shout out to the Bonnyville BW staff for all they do for me as it makes me look forward to getting back to my second home every night. Excellent continental breaky also....list goes on. Because of this service my wife and I try and use BW when we are elsewhere. Had trouble clicking on review ratings but they would have been top notch. Thanks again Bonnyville BW

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello kimmer2018, Thank you for choosing our Hotel for your Accommodation needs. And thank you very much for your Review and such Kind comments about our Hotel. We are truly HAPPY that we are able to make your stays like a home away from home. Love to hear it as we work hard to acomplish this. Anything you need Kimmer 2018, please ask. And Our staff certainly appreciates that you took time to do this wonderful review.

"BEST BW ever !"

5
05/02/2018

I travel all over the world - I'm a comedian and often work as MC for big corporate events .. so depending who i'm working for, the hotels can range from super fancy to to fancy to just standard. Well the BW Bonnyville was a total surprise ! It fell into the “standard” category .. But the service was AMAZING ! Trevor W at the reception went way out of his way .. and this was late at night- to accommodate myself and the string quartet I was travelling with ! He was the epitome of the perfect host - welcoming, friendly, efficient and going that extra mile! And it seems he well represents the whole team at this exceptional BW .. Megan, Marilynn and Claude were also fantastic ! You're gonna start thinking that I WORK at this hotel or something to give them such a rave review ! Well you know what - I WOULD ! If you're ever in Bonnyville - and you should go - we had a blast ! You know where to stay ! I'd pick the Bonnyville BW over any fancy hotel every time !

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello CKH62, Wow, what a wonderful review you provided to us. We are most certainly thrilled that you enjoyed your Stay with us. Your kind comments are appreciated by all on our Team. We always try to go above and beyond for our Guests. Hope to see you again and are happy to hear that your choice would be our Hotel in Bonnyville.

"First Impression only - didn't stay"

4
04/02/2018

The check in process was good and the staff were very nice. I switched hotels because the bed was not a good fit for me (too soft) and the room was a 2 queen (I had booked a king suite which was changed because I was traveling with an assistance dog). I did find a hotel that worked for me (King suite with a firm bed - also reviewed on TA) and when I called to cancel the staff was disappointed I hadn't given them a chance to try a different room. Oddly enough, it was because the day before I was at the Hilton Garden Inn in Edmonton who were resistant to my trying a different room because "they're all the same." I appreciated the desire of the staff to accommodate us and her efficient, no hassle canceling of the reservation.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello OleAlberta, Thank You for taking time to review our Property. First I sincerely apologize to you because travelling with your Assistance Dog you are welcome to stay anywhere in our Hotel and should have been granted a King Bed upon reserving. I must admit the Front Desk Agent did not mention to us that you were with your assistance dog. Again, I am totally embarrassed and wish we could go back in time to correct this error. I will take this as a lesson and a Training Issue. If you should ever come back to Bonnyville for a visit, I would appreciate the Opportunity to make it up to you. Please email me prior to coming if you choose to take me up on my "Offer". You will not be dissappointed, OleAlberta, I promise.

"GREAT HOTEL"

5
07/01/2018

We had the privilege of staying at the Best Western in Bonnyville. This is an exceptional hotel for the price. Attractive, clean, awesome breakfast, incredible staff. We will recommend this place to anyone!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Debra P., Thank you for being our guest and choosing our Hotel for your accommodation needs while in Bonnyville. We are happy to hear that you enjoyed your stay and value you Kind comments about the Hotel, staf, breakfast and rooms. Thank you again.

"One week @ BW Bonnyville"

5
04/01/2018

Stayed in Bonnyville Dec11-15 for work - appreciated always being greeted by the friendly staff at the start and end of each day. Rooms and hotel were clean and breakfast room offered enough variety each morning of my stay that I did not get tired of selection. Tim Hortons, Boston Pizza, McDonalds, and liquor store all within walking distance. I will stay there again

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Christine W. Thank you kindly for being our Guest and providing such a wonderful review on our Property. We are delighted to hear that you enjoyed your stay and our Amenities and thank you again for taking time to mention them. Hope to see you again.

"Bonnyville Best Western"

4
01/01/2018

Room was great, staff was excellent amenities were very nice. Loved the games room. Bed was cosy with great pillows. Hotel was very clean and decorated very nicely for xmas. Staff takes the time to make sure your stay is comfortable.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello diamondm2018, Thank you for being our Guest while in Bonnyville. We are happy to hear you enjoyed the Games Area and your Stay was comfortable. Thank you again for trying our Hotel for your accommodation needs. Hope you will return Diamondm2018.

"Thank you Best Western"

5
19/12/2017

And I was worried that the kids would miss having a pool! Thank you for the kindness and all of the extras while our team was staying at your hotel for hockey. The staff were fun and helpful. The games room, sports simulators, gym and massage chair were amazing. The kids loved all of the choices at breakfast and the cookies and jelly beans at the office. The whole place was beautifully decorated for Christmas and I would stay there again in a heartbeat.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Janet F. Thank you for choosing our Hotel for your Accommodation needs for the Hockey Tournament. Also thank you for taking time to review our Hotel and with such Kind comments. We are so happy to hear that you enjoyed our Games Area, Breakfast and our Decor for Christmas. Hopefully we will see you again. Happy New Year and thank you again.

"Newer Hotel near Arena"

4
11/12/2017

Newer hotel in east end development. Typical BW Plus. Good rooms, lots of parking, decent wifi but no restaurant. Breakfast is included with the usual fare, cereals, toast, juices and a couple of hot items. Coffee is ok but Tim Horton is right next door.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello CGSTraveller, Thank you for chosing our Hotel for your accommodation needs while in Bonnyville. Also for the nice compliment by saying newer hotel. We are actually turning 9 years in February, so that is truly a compliment. Hope to see you again if you return to Bonnyville.

"Great Place to Stay!"

5
10/12/2017

Came to Bonnyville for a hockey tournament and was very impressed by the service provided at the Best Western. Trevor handled our group booking and was nothing less than exceptional. He ensured our kids got time in the games rooms together, and provided our group with an area to gather and visit. The service and great group rate was much appreciated and we would definitely book as a group again!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello travelslots81, Thank you for being our Guest and taking time to review our Property. Your Kind comments about Trevor and the Service provided at our Hotel are sincerely appreciated and we are happy to hear that the Team enjoyed their stay.

"Amazing Staff"

5
27/11/2017

The details were all covered, and the stay was amazing. No-swipe card entry into the room with strong WIFI and cable on a big TV. Everything was amazing to guy who travels a lot and sees all the ways hotels can improve. It's great to see a place that obviously has fixed the common problems that haunt most places. The high-light was Trevor Wolosiexicz whose attitude and friendliness put me in a great mood after a long drive to get there. It really means a lot when someone enjoys their job and does it well. Trevor was funny and friendly, and it meant a lot. A great place to stay when you're in town. Thanks Trev!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello John B. Our Team would like to thank you for taking time to write a review on our property. Your kind comments are sincerely appreciated. You are absolutely correct John B., we have been trying to fix common problems and we are almost there. There is always something more to do, but our Internet upgrade to fiber is wonderful. Trevor is also valued at this property. We are glad you enjoyed your stay and hope to see you again soon. Sincerely appreciated.

"Excellent place to stay."

5
26/11/2017

Lots of family were in Bonnyville for a family funeral. Trevor at the front desk was unbelievable. Very welcoming and let us use the breakfast room in the evening so family could gather . Very much appreciated and would stay again for their great hospitality. One thing I would recommend is change your pillows very uncomfortable. The rooms were very clean and quiet.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello rjbaxt, Thank you for being our Guest and for writing such a wonderful review on our property. Yes Trevor is valued at this Hotel very much so! He is very good at his job. We are happy to hear that you enjoyed your stay and would come back so that we can serve you once again.

"The Best Place to Stay in the Area"

5
26/11/2017

I always stay at Best Western Bonnyville when I am in the area visiting family. The staff are courteous and warm. The rooms are clean and comfortable. The staff here have repeatedly gone above and beyond to make me and my family happy and comfortable. I stay here at least 5 times a year and have never had an issue.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Rhonda B., Thank you so much for taking the time to write such kind comments on our Hotel Rhonda B. We are thrilled to hear that we exceed your expectations when you stay with us. Looking forward to your next visit!

"Excellent hotel and great staff"

5
20/11/2017

My husband and I stayed at the best western in Bonnyville while visiting some family this past weekend. Every staff member we passed along the way had remarkable customer service. The guy who checked us in was very personable and funny. Our room was very clean and the bed was very comfortable. The hotel itself is very well taken care of. The breakfast was great and had so many options. Even almond milk and a list of gluten free foods they offer, which you don't see often at hotels. We will for sure be back the next time were staying in Bonnyville. Thank you for a great stay :)

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello HollyWarner, Thank you for first being our Guest and secondly for taking time to review our Hotel. Your kind comments are sincerely appreciated by the Team. We are delighted to hear that you will be back and are looking forward to serving you again.

"Excellent Stay in Bonnyville"

5
17/11/2017

Great place to stay in Bonnyville. Very clean and quiet. Nice rooms, large exercise area and great breakfast! Very friendly, accommodating staff. We were especially impressed with Trevor who always greeted us with a big smile and enthusiastic personality. Trevor made us feel very welcome!! We would definitely recommend this hotel for your next stay!!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello jbbjby: Thank you for being our Guest and for taking time to review our Hotel. Happy to hear you enjoy our rooms, gym and breakfast. I agree, Trevor is impressive. He is truly valued here and we are delighted to hear that he makes you feel welcome!! See you soon.

"Best hotel in Bonnyville!"

5
15/11/2017

This is by far my favorite hotel in Bonnyville. Jim and Trevor at the front desk always make me feel welcome and are a pleasure to deal with. Breakfast and the games room are an extra bonus. This is my go to hotel when I am in town for business, usually once per month.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello M5394WMchrisn, Our Team is delighted to hear that Best Western Bonnyville is your favorite hotel in Bonnyville. Jim and Trevor are both valued by both Guests and Management. Anything that we can do to make your stays more enjoyable, please ask. Hope to see you soon.

"Great hotel with a great staff."

5
11/11/2017

Look no further than the Best Western in Bonnyville for a great nights stay. The staff are warm and inviting, Trevor went above and beyond to make out stay comfortable and enjoyable. Our family will definitely stay here again.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Rod C. Thank you for being our Guest and revewing our Hotel. Happy to hear that Trevor went above and beyond for you and that your Family will return. Your Kind comments are sincerely appreciated by the Team.

"Excellent Service"

5
10/11/2017

We stayed for two nights and it was a wonderful stay from start to finish. Jim on the night shift was exceptional, definitely will return. They also have an awesome game room that occupied my daughter

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Nicole R, Thank you Nicole R. for reveiwing our Hotel in such a postive way. Jim is certainly valued here and we are happy to hear that you will return. Glad your daughter enjoyed the Games Rooms as well. Hope to see you soon!!

"Nicest hotel in Northeastern Alberta "

5
10/11/2017

I travel lots for work and this is by far the most accommodating hotel in the area. Trevor and the rest of the hotel staff are always nice, helpful and the most welcoming. This hotels breakfast is always top notch they actually have meats and hot food and it's free by the way, not just bread and cereal like some places I've stayed. If you have a chance I would recommend checking out the games room they have at this hotel which is a nice added bonus.

"Extremely Friendly Staff"

5
10/11/2017

I travel quite a bit for work and of all the hotels in Alberta that I have stayed in Best Western in Bonnyville is definitely my personal favourite. The staff are very welcoming and friendly especially Trevor, who is one front desk staff. He welcomes me by name, and that is pretty impressive with all the guest they get! This hotel offers much more than great rooms such as an awesome gym, a massage chair, an entertainment area and other fun activities to do. Most importantly the breakfast is good, it has lots of variety. Also, recently Best Western upgraded their wifi and internet services! I always enjoy my stay here and Trevor makes me want to come back!

"Very friendly front desk staff (Trevor)"

5
09/11/2017

I practically live in hotels all across Alberta because I travel so much for work and the Best Western in Bonnyville is by far my favorite. From stepping in the door the front desk staff are always incredibly friendly and will help you with whatever you need. In particular one front desk staff named Trevor is there most of the time we show up and he knows myself and my coworkers by name and always makes us feel at home. The workout room here is top notch, all new equipment as well as a massage chair that is awesome. The breakfast is pretty good with hot options available for food. The WiFi and tv service has just been upgraded and is extremely fast and there are lots of channels to choose from on the telus optic tv. I would highly recommend this hotel to anyone traveling in the bonnyville/cold lake area. Even if we have work closer to cold lake we will drive the extra bit in order to stay in our favorite hotel in bonnyville and see Trevor when we walk in!

"Friendly staff"

5
02/11/2017

I used the Bonnyville Best Western for work and find the staff very friendly and helpful. Trevor at the front desk is always friendly and asks how are day was. Thanks Trevor. The rooms are very comfortable and clean.

"i stay here every 2 weeks"

5
24/10/2017

the staff are really friendly and always remember your name the room are very nice they have a massage chair that is awsome to use and the coffee is always on at 4 am lots of parking and tim hortons in the parking lot corner

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Gordm33, Thank you for taking time from your day to review our Hotel. Your Comments about the Staff and the rooms is very much appreciated Gordm33. Love hearing that you like our Massage Chair. Thank You again.

"The best"

5
23/10/2017

Another great stay can't say enough about this hotel and staff the make you feel at home and it's located in the same parking lot of Tims , very clean rooms and room service does an excellent job , happy to stay there

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Scott O Our Team would like to thank you for being our Guest Scott O and also for writing this review for us. Your kind comments about the Service and Hotel are sincerely appreciated and we are thrilled that you are happy to stay here. Always remember if there is anything we can do or provide for you that we are not, please simply ask. Thank You Again.

"Friendly, Relaxing and Reasonable Rates"

5
17/10/2017

We go to Bonnyville every June 4th (our great grandson's birthday) and we stay at the Great Western every time. The staff know us by now (been there over 7 times) and they treat us like family - as they do the other patrons. The beds are so comfortable, the rooms clean and tidy - and T.V. to watch as well. Their FREE breakfast every day is a wonderful experience. From hot food to cereals - waffles and toast and all the tea and coffee you want (decaff as well...). We look forward to our yearly stay.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Dear 246sylviaa: Thank You for being our Guest for your grandson's yearly birthday party. Our Team is very happy to hear that you enjoy the Hotel in General when you stay with us. You are basically Family to us here and we look forward to your stays. Thank you for your kind words about our Hotel and see you next year.

"Training in bonnyville"

5
09/10/2017

Great hotel great staff. Never any issues everyone is so friendly it's like coming home I spent 5 months this year at this hotel the staff are the same and treat you like family. I recommend this site to everyone I know and compare all other BW to this one

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 748 cyndyn, Thank you for being our Guest and providing such a positive review. Your kind comments are truly appreciated by the Staff and we hope to see you again.

"Love this hotel"

5
08/10/2017

We are repeat customers at this hotel. We are always treated kindly, rooms are amazing, staff helpful and cookies! Breakfast has a good variety of food options for everyone. The play rooms is always a big hit!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Good Morning Dawn T., Thank you for taking time to review our Hotel. Your kind comments are appreciated by our Team. We are happy to hear that you enjoy your stays here. As always, we value your Business and hope to see you again in the future.

"This place sucks"

1
04/10/2017

Had to stay here with a sports group and it's was as unimpressive as I remembered. The rooms are not clean and front desk staff was uninterested in making it right. As with prior experiences...the management was rude after I filled out an online survey of the property.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Good Morning 105Travelmom77, Thank You for taking time to do a review on our Hotel. Again, we cannot find a record of another stay at our Hotel. All Three reviews "Rude Management" , "Sucker for Punishment" and the most recent "This place sucks", truly show you do not like our Hotel. We do appreciate guest criticism, as it only makes us better. We are sorry that you do not like our Hotel and continue to have bad experiences here. We have our Service Promise posted in different areas of the Hotel and it is as follows: "If something is not meeting your expectation, please let us know, We want to make it right". We have never heard anything from you during or prior to leaving our Hotel. Our Team wonders why you continue to stay here if you do not like it.

"Great Place to Stay"

5
29/09/2017

The front desk managers, Jim and Trevor are amazing and very helpful. The rest of the hotel staff does an excellent job at keeping the hotel clean and cheerful looking. This is a good place to stay for work or pleasure at reasonable rates.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 14Jamaica2017, Thank you for reviewing our Hotel. Jim and Trevor are both valued at our Hotel and are amazing for sure. The whole Team is valued, they all do a wonderful job. Thank you to people like yourself that notice and take the time to review. The Team will be delighted.

"Great Hotel"

4
29/09/2017

This is a great place to stay one or many nights. The front desk managers are awesome and the other staff do an excellent job at keeping the hotel appearing it's best at all times. Good value for money.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 14Jamaia2017, Your review is sincerely appreciated. Not everyone takes time to do a review and it keeps the Team motivated when people notice their devotion and hard work to the Hotel. Thank You again.

"very nice hotel"

4
28/09/2017

This hotel is very clean and the staff are really amazing . they always treat us good and they are even friendly to our dog .She gets a treat every time which is a bonus for her .I recommend this hotel 100 %

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 701marieo, Thank you for taking time to review our Hotel. Your kind comments are sincerely appreciated. We are happy to hear your Dog has an enjoyable stay as well. Our Team appreciates it.

"Best Hotel"

5
28/09/2017

Very friendly staff always willing to help. When not serving customers they are constantly cleaning the common areas. Great in house leisure activities like virtual sports. This will always be my go to hotel in the area.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello johnvH3286DQ Our Team appreciates that you first chose to be our Guest and secondly enjoy your Stays, thank you for letting us know on Trip Advisor. Happy to hear you enjoy the Games Area. See you Soon!!

"Title"

4
15/09/2017

The golf simulator and race car simulator were pretty neat. I didn't get a chance to use them but they looked like fun. Definitely a good place to stay if you have extra time on your hands during your stay.

"Best, Best Western"

5
13/09/2017

I have stayed in numerous hotels throughout the year and this one make me feel at home, as they call me by my name when I enter and when I leave. Most hotels don't care after you check in but this one phoned up after 15 minutes to check if everything was acceptable.

"Wonderful!!"

5
08/09/2017

This was an incredible hotel! We were visiting Alberta for a special reunion with my birth family, and this was such a nice place to stay! Large rooms & very clean. Fabulous complimentary breakfasts - the best I've ever seen in a hotel! They also gave us an extra discount, maybe because they felt sorry that we had a previous bad experience at another place of lodging in town. The staff was very courteous & helpful! I highly recommend this hotel!

"Wow"

4
03/09/2017

I don't do this often, but I felt the need to share, just spent a week in Bonnyville , Alberta and I feel I nee to share my experiences: the most amazing customer service I have ever experienced was at the Best Western Inn and Suites, from the moment I walked in the door and received the same level of service from Every single staff member I encountered, not only is this one of the cleanest hotels I have ever stayed at, the service and professionalism I experienced was exceptional! Shout out to Linda and Claude Laporte for all your kindness! When in Bonnyville, Alberta you must stay there!

"Satisfactory"

4
29/08/2017

Satisfactory What I liked most in this hotel is the game simulation, they have different kind of games for young and old adults. The welcome cookies is yummy also. In overall I always look to stay in this hotel each time am visiting bonnyville

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Atoyebit: Thank you for being our Guest. Our Team appreciates that you took time to provide a review on our Hotel and especially with such kind comments. We are happy to hear you enjoy staying with us. Appreciated.

"Business "

5
24/08/2017

Front desk was doing a good job. housekeepers was very polite. Continental breakfast was fresh and delicious and lots of choices , breakfast attendant great you with a smile. Room was clean and tidy. I would stay there every time I travel to bonnyville. Highly recommended

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Mike K., Our Team would like to thank you for reviewing our Hotel and with such positive comments. We are happy that you enjoyed your Stay, your Room and your Breakfast. Hope to see you again in the future on your next visit to Bonnyville.

"Great stay in Bonnyville AB"

5
16/08/2017

We chose to stay in the Bonnyville Best Western hotel this trip. We loved the friendly staff, great breakfast and the overall cleanliness of the rooms and general areas were appreciated!!!! We also loved the little extras ..... the pool table, the massage chair and the golf simulator!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Brenda A., Thank You for being our Guest and for taking time to review our Hotel with such positive and kind comments. We are happy that you enjoyed our Games Area as well. Hope to see you again during your next visit to Bonnyville.

"Excellent Staff, clean and quiet hotel"

5
15/08/2017

I went to visit my fiance at the time for the weekend while he was working near bonnyville, it was 2 weeks before our wedding. The room was very clean, the beds were so comfortable. The staff there were all amazing and so friendly. They went over and beyond and surprised me with chocolates, a bottle of wine and a card on the bed when I arrived for me and my fiance. I was so impressed and surprised by it all. I will be recommending this hotel to anyone I know that will be traveling thru Bonnyville. I met Trevor and Jim and they were awesome. Thank you to all the staff at the Best Western. You made my weekend visiting my fiance extra special!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Sarah V, Our Team is very delighted that we surprised you and wish to thank you for writing a review about it. Your kind comments are certainly appreciated Sarah V. We are glad your visit for the weekend went well. Perhaps we will see you again.

"Excellent"

5
13/08/2017

Very good, clean hotel. Staff were friendly and helpful on any requests we had. We stayed because of a medical emergency of a family member while we were travelling. Staff recommended eating facilities etc.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 396penelopew, Thank you for choosing our Hotel for your accommodation needs while in Bonnyville. We are truly sorry to hear of your medical emergency while travelling, but respect the fact that you still took the time to provide a positive review on our Hotel. Thank You Again.

"Best Western Bonnyville Inn & Suites"

5
08/08/2017

Highly recommend the Best Western Bonnyville! Great staff and excellent breakfast selection! The rooms were clean, well appointed and the beds very comfortable. The front desk staff were especially accommodating. We look forward to our next trip back to Bonnyville.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Frank T. We would like to thank you for taking the time to write a review about your stay with us. We are thrilled to read that you enjoyed all aspects of your stay here at the Bonnyville Inn and Suites.We are overjoyed to see that you found the staff to be very good and helpful as we strive to deliver service that goes above and beyond for our guests. We look forward to the opportunity of hopefully welcoming you back to the hotel during your next trip to Bonnyville.

"Great place to stay "

5
27/07/2017

Rooms were clean & beds comfortable. Breakfast was very good. Lots to choose from & eating area roomy. The staff was outstanding in breakfast area&front desk. They couldn't do enough to make our stay enjoyable.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello postandpillar: First thank you for choosing our Hotel for your accommodation needs while in Bonnyville. Our Team is so pleased that you took time to write such a positive and "excellent" review on our Hotel. They all have seen it and wish to thank you and advise you that they are glad that we made your stay so enjoyable. Sincerely Appreciated and hope to see you soon.

"Great!"

5
17/07/2017

Every time we stay at a Best Western we are more than satisfied with the place. So far every Best Western has had excellent staff, service and food. Pleasant stays that make one anxious to go again. Thank you Best Western.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Laurierc2017: We are thrilled to hear that you are a Best Western client and thank you for your loyalty. Thank you for kind comments on staff, service and food. Sincerely appreciated. We wish you will return next visit to town.

"Very comfortable"

4
13/07/2017

Excellent customer service, everything was nice and clean. I enjoyed most of the extra's at the hotel. At night it was nice and quiet but the bed wasn't the most comfortable. Tim Horton's is in the parking lot which made a good cup of coffee convenient. I have stayed here many times and really like the hotel.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello LoriG, The time you took to write a review on our Hotel is sincerely appreciated. We are happy to hear that you found our staff's service excellent and the hotel nice and clean. I apologize that you did not find your bed comfortable. Perhaps next time you come we should revisit this conversation and find what the issue was so we can rectifiy if needed, as people have different opinions on that. It is very possible that it requires changing as we are changing out as required. We appreciate that you advised us. You may drop a line if you like. LoriG, we thank you for you Loyalty and hope to see you again soon.

"Best Western All the Way"

5
12/07/2017

Our recent stay at Best Western was great. The staff are very friendly, considerate and most helpful with whatever you need. They go out of their way to make your stay a fantastic one. The rooms are super clean and cleaning staff great. The free hot breakfast was superb and had a great selection of foods. What more can you ask for. Super hotel!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello cdouglas2015 Thank You for chosing our Hotel for your accommodation needs while in Bonnyville. Also thank you from our Team for the wonderfull review you posted and for taking time to do so. Your kind comments are so appreciated and we are happy to hear you enjoyed your stay,

"Thank you!"

5
09/07/2017

We had a wonderful time, thank you for being part of it. All your staff were pleasant to deal with. And even when there was a problem with a room it was handled efficiently and courteously. The breakfast buffet surpassed any expectations.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello amandabE4271IW, Thank you for chosing us to stay with. Your kind comments will be passed on to the staff. We also thank you for commenting on our Breakfast. We are continually trying to improve it. Hope you will visit again.

"Quality hotel"

4
07/07/2017

Would definitely recommend this hotel to anyone looking for a reasonably priced good quality hotel. Staff were courteous, helpful and very pleasant and we were pleased with our room also. Hot breakfast provided was excellent!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Arthur W. Our Team thanks you for taking time to write a review on our Hotel and for all the kind comments you made. We are happy that you chose us for your accommodation needs and you enjoyed your stay. Hope to see you again.

"in s pinch"

4
06/07/2017

as we arrive the hotel personal was so friendly and understanding this was not a pleasure but they made it to be Jimmy and the ladies help me so much and there was also Trevor he dhw us the business center and help us with printing and set ups for the documents we needed to print the room was very nice and clean thank you to Jimmy , Trevor and the ladies

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello lau0510, Our Team would like to thank you for taking time from your day to write a review on our Hotel. Jim and Trevor and all of the ladies here are certainly in the right job positions as they go above and beyond for our Guests. Our Team appreciates the kind comments you wrote and hope to see you again. Thank You.

"Best Western Bonnyville, Alberta"

5
05/07/2017

This is a great hotel with great staff, Megan was very polite and upgraded my room and made it a very enjoyable stay. I would definitely recommend this hotel as the family room was perfect. The location is ideal as it was right next to facilities I needed

"Bonnyville Oil and Gas Show"

4
29/06/2017

Hotel was very good but price was on the high side, could nor accommodate 2 persons for 2 nights in same rooms. A/C units were very noisy but cooled fine. Breakfast was very good and selection was adequate. Staff were very friendly and helpful. Hotel is situated in a good place and there is easy access to restaurants.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello U2670BrobertB, Thank You very much for choosing our Hotel for your Accommodation needs while in Bonnyville. I apologize that we could not accommodate you for the two nights you stayed as you know people book now for the next oil and gas show and sometimes we have difficulty accommodating everyone. I truly wish you would have reported the noisy PTAC unit so we could have repaired it. If you have a chance please drop me a line to let me know. Our Team would like to thank you for all your Kind and positive comments and especially for the time you took to review us. Hope to see you again!

"Recommend this in the area for sure!!!"

5
25/06/2017

The font desk went out of their way to provide the best service! Very clean everywhere, a lot of extras at this locations like games, bigger than average fitness and massage chair. I would highly recommend it to anyone looking in. Bonnyville!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Aboitchenko, First, thank you for choosing our Hotel for your accommodation needs while in Bonnyville, we are happy to serve you. The time that you took to review our Hotel is sincerely appreciated and your kind comments about the staff, cleanliness and our Games Area will be passed on to everyone. Hope to see you again..

"Great Stay"

5
23/06/2017

This is a newer hotel with a fun gaming lounge to hang out in. Very professional staff. Do not hesitate to stay at this location if you are in the Bonnyville/Cold Lake Alberta area. There is lots to do in the area and this is a great location to access and have as a home base for your stay.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 9camerong, Wow, what a compliment to be called a newer Hotel. Actually our Hotel is going into nine years next year. Thank you for taking the time from your day to deliver such a positive review. Our Team appreciates this... Hope to see you soon.

"Best Western - Bonnyville, AB"

5
23/06/2017

Great Hotel, very nice staff who are always looking to help. Games Room & simulator rooms were awesome! The complimentary breakfast is a 10 out of 10 and the fitness center provides just enough equipment to get in a good workout. Best Western is now the only place I will stay when ion Bonnyville.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
jasonmE977UD A huge thank you for your positive comments about the Hotel. A review like the one you provided is always appreciated by the Team as we truly work hard together to deliver a superior guest experience. Very Much Appreciated.

"Awesome hotel"

5
22/06/2017

Great managers, worked nightshift and the staff were quite quiet and helpful. had some issues with the elevator but they made up for it with steaks. Overall great experience and the breakfast was to die for!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello WalterStG, Thank you very much for taking the time to review our Hotel and with kind comments. I am glad that you enjoyed your BBQ and our Breakfast, Hope to see you again Soon!

"Friendly Staff and atmosphere"

4
18/06/2017

Best place to stay in Bonnyville. Very helpful staff and clean,quiet hotel.Free breakfast was a huge convenience. Stayed in a room with Microwave and fridge so was able to buy meals to warm up.It was nice that they had had an exercise room where I was able to get in couple work outs while staying there. Would stay there again.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello osburn2017, Thank you for choosing our Hotel for your accommodations needs while in Bonnyville. Also we appreciate that you took the time to review our Hotel in such a positive way. Your kind comments are sincerely appreciated Osburn2017. Hope to see you soon,

"Great staff and facilities !"

5
18/06/2017

Had a wonderful 1 week stay, great facilities, gym was good size for a hotel and had everything you need for a good workout along modern cardio epuipment. As an added bonus there is an awesome massage chair that is free to use. Staff were amazingly accommodating and seem to go above and beyond compared to other places of stayed.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hi Stuart M., Thank You for being our guest and providing this wonderful feedback. Our Team Sincerely appreciates what you have taken the time to say about us. We are happy to hear that you enjoyed your stay and hope to see you again soo Stuart.

"Bonnyville"

5
08/06/2017

Great place to stay there are other options in town but the friendly customer service you receive here surpasses all the others. Would recommend evrryday breakfast menu offers lots of selection and all good food just adds to the value.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 748cyndyn, Thank you for taking time to review our hotel. We sincerely appreciate your kind comments and great to hear that you appreciate our Service. Thank you for the nice comments on our Breakfast as well. Hope to see you soon

"The Best Hotel"

5
07/06/2017

We always find that the staff go out of their way to help and make our stay even more enjoyable. And to be recognized as we come through the front door is really extra special. Looking forward to our stay next June.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 246Sylviaa, Thank you for chosing our hotel for your accommodation needs while in Bonnyville. We are happy to hear that your stay was enjoyable and appreciate your kind comments about the staff. Hope to see you soon.

"Small Town Gem"

5
29/05/2017

Stayed at this hotel during my son's attendance at the Pontiac prospect camp. Staff couldn't have been nicer. Breakfast room was excellent, great decor and lots of food choices. Room Rate was an incredible value. No pool or hot tub but a very fun games area with simulators. Didn't use the exercise room but it looked well set up.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello davidlk3541DS, On behalf of our entire Team, a huge Thank You for taking time to review our Hotel. Our Team does work hard to deliver a Superior Guest Experience and it is through guests like you that we know we are doing the right things. Your Kind comments are truly appreciated davidlK3541DS and all your mentions are valued. Thank You and hope to see you again.

"Excellent Service & Wonderful Staff"

5
28/05/2017

Were here for the Junior A camp 1st time in BW Bonnyville. Excellent service from reservation(Jessica), Front Desk (Ann & Trevor) and Housekeepers (Susan & Russel) made our stay like home. The facility is very clean, staff are willing to help & very efficient, hardworker & approachable. Service with a SMILE at all times! Breakfast buffet is excellent. Lots of varieties, food is hot, they replenish everything in no time and lastly very clean & sanitized dining room. We will be back from sure.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello mramos017, We are thrilled that you first chose our Hotel for your accommodation needs and second that you took time from your busy day to review us. Your kinds words about Jezca, Ann, Trevor, Susan and Russel are very much appreciated. Great to hear you enjoyed our Breakfast and that you will come back. Thank You again.

"Great place to stay!"

5
27/05/2017

Would like to say ive been to many different hotels in my travels, but this hotel by far has the best staff I've ever had the pleasure of dealing with. One staff member in particular went over and above to ensure my stay was as enjoyable as possible. Trevor thanks for all the help and great service.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello kd0420, Thank you for taking time to review our Hotel. We are happy to hear that Trevor went over and beyond to ensure you had a great stay. Hoping to see you again soon!

"AWESOME!!"

5
25/05/2017

My stay at the Best Western was fantastic! From the moment I arrived, Trevor, the Group Coordinator was fantastic at ensuring my experience was top shelf. He was receptive to my requests and incredibly helpful! I wouldn't hesitate to stay here again in the future!!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hi thomb3, Our Team is happy to hear that you enjoyed your stay. Your kind words about Trevor will be passed along and we are also happy to hear that you will stay again in the future. We are all looking forward to serving you again. Thank You thomb3.

"Friendly staff with clean rooms and comfortable beds"

5
22/05/2017

While volunteering in Frog Lake during May, I stayed at the Best Western hotel. The staff was wonderful from the fast, efficient welcoming check-in to quick, bill-spilting check-out. The rooms were clean, the beds comfortable and the water hot. We received an exceptional rate from an excellent Hotel.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello barbjbar, Your cause is so important and we truly support all your great work. Thank you for taking time from your busy day to review our Hotel. Your positive comments are valued by our whole Team. Hope to see you again!

"Great Hotel with Wonderful Staff"

5
22/05/2017

When I Visit the area it is great to be able to stay in such a clean, friendly and accommodating environment as the Best Western in Bonnyville. I travel all summer with an Animal Wellness Group and we do a lot of work in this area; the Best Western is fabulous and supports these projects. Could not have a better experience.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Laurie L., We are happy that you and your Group chose us for your Accommodation needs while in Bonnyville. Of course we will always support your Group and the wonderful work that you do. Thank you for taking time to review us and with such kind comments and being loyal to the Brand. Hope to see you again soon!

"I was part of the Alberta Spay and Neuter Task Force"

5
22/05/2017

Staff are great, always ready to help answer questions or provide you with what you need. The rooms are large and very comfortable. Beds are also comfortable. Their television system is awesome. Free movies and cable.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hi SueH, We are happy to hear that we surpassed your expectations and you felt comfortable at the Hotel. Your kinds words about the staff and your loyalty are appreciated. Thank You!

"Great service"

5
22/05/2017

The facility provided everything I needed at a great price. Service was quick, friendly and knowledgeable. The halls and common areas are very well maintained. The rooms are larger than I expected, very clean, and the set up is ideal. Thanks again - we will be back

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Tam P, Our Team extends a sincere "Thank You" for all of your positive and kind comments that you put in your review. We appreciate that you notice the LOVE that we put into the Hotel. Hope to see you again!!

"Friendly Staff, Clean Rooms and Great Location"

5
18/05/2017

I was volunteering in Frog Lake last weekend and we stayed at the Best Western. They provided our group with great rates, went above and beyond to make our stay enjoyable. Thank you to the front desk for taking such good care of us!

"Most accommodating, friendly hotel in the Province!"

5
17/05/2017

I work for a local animal welfare organization that was doing work in a community near Bonnyville. We work in communities all over the province thus requiring us to book rooms for over 80 volunteers. This is our second stay at the Best Western in Bonnyville and I can say without a doubt the most accommodating hotel we have ever stayed. Every single staff member welcomes you with a smile and we always feel welcomed. The rooms are spacious and spotless. We look forward to staying at the Best Western Bonnyville again in the near future! Thank you Trevor and Linda for being so supportive and always making sure our volunteers are have a great stay!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello rjbailot: RJ, we are truly happy that you chose and continue to choose our Hotel for your Accommodation needs when you come to do your Volunteer Work in and around our area. Your Orgainization is amazing improving the health and wellbeing of all animals in communities. We wish to express our sincere thank you to you for the time you took from your busy day to review our Hotel. Your comments are very kind and our Team is happy that your Team enjoys their stay here. Your Group is a wonderful bunch of people RJ. Thanks Again. See you soon.

"What great caring staff"

5
16/05/2017

We stayed up there last weekend while volunteering for the weekend. They could not have been better, Friendly helpful staff would do anything for you. Good snacks in the morning. Comfortable beds, clean rooms. Plus the added bonus of a Timmy's right in the parking lot. lol I would definitely recommend this hotel to my friends. All you my new friends out there in Trip Advisor land. You gotta stay here!!!! :)

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello waterfall252017 Thank you for chosing our Hotel for your accommodation needs while in Bonnyville. Taking the time to write a review is sincerely appreciated by all of our Team. Your kind comments are truly valued by all, as we try to surpass every guests expectations during their stay. We will see you again in the near future. Thank You again!!

"great hotel and super nice staff"

4
06/05/2017

Our stay at Best Western was a great one . The staff made us feel welcome and they even welcomed our dog with a treat. Only problem is we wish we would have more option of rooms like a room with a sofa when we want to watch t-v or just relax . When you bring in your dog with you the rooms are limited . Other than that everything was pleasant , super quiet and the breakfast was really good with a lot of choices . We will return for sure .

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 701marieo, Thank you for staying with us and for taking time to write a review with such kind comments. Our Team appreciates it! We do have suites for Pet Owners, however they were occupied when you reserved your room. We are happy to hear that you enjoyed your stay and you will return. Thank You Again!!

"Amazing service in a beautiful Hotel"

5
05/05/2017

Checked in to the hotel and was treated with truly amazing service by Meghan at the front desk . She truly went out of Her way to show us the many facilities and to help the crew settle in . She is one of many reasons to choose this lovely hotel and the reason i will book here first in the future with my crew . Thanks again , Tim with Maxx NA

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello timrachar: First thank you for chosing our Hotel for your accommodation needs while in Bonnyville Tim. Our whole Team appreciates the fact that you took time to write a review. We are thrilled that Meghan went above and beyond for you and your crew and made you feel Welcome and helped you settle in. Thank you Again.

"My Review"

5
30/04/2017

This is one of the better hotels I have visited. I have said multiple times I will write a review for you Linda and am finally doing it. The staff are always friendly and welcoming. Rooms are always clean, breakfast is good and there is simulators and games to use at no extra charge. My only complaint is when the jelly bean machine is not put out. Yes you have cookies, donuts, candies and fruits but I like jelly beans!! :)

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello lightstreak70, Thank you for taking time to review our Property and also for the positive comments about our Staff, clean rooms, Breakfast and games rooms. On behalf of the entire Team, I apologize if you dont find Jelly Beans in our Machine all the time. Believe or not they are hard to find in Bonnyville. If I dont go and scoop them up in multiple packages when they are available, sometimes I am out of luck. Let me know next time you come and I personally will ensure that your Jelly Bean expectation is met. Thanks Again.

"Great Stay"

5
05/04/2017

Fantastic stay the staff was great and the pool table ping pong table and foosball table were a great item for entertaining our children. The car and sports simulators are very awesome and the kids couldn't get enough of them. I highly recommend this hotel

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 810travism: Thank you very much for taking time to share your experience and for choosing to stay with us. My Team and I sincerely appreciated it. We are glad that your stay was great and that our Games Rooms with the sports and car simulators were fun for your children. Please keep us in mind on your next visit. We would like to have the opportunity to serve you again.

"The only place to stay In Bonnyville"

5
05/04/2017

We arrived late but were still able to book the Jacuzzi suite. Very reasonably priced. Love the games room and breakfast. For someone who stays in a lot of hotels this was the best breakfast we've seen included with a room. Nice room comfy beds very helpful staff. Overall great stay.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Lindsey K., Our Team truly thanks you for taking time to review our Hotel and being our Guest. Your kind comments are so much appreciated and such detail is appreciated as well. We are happy that you enjoyed your stay and would look forward to serving you again on your next visit. Thank you again Lindsey K.

"Bonnyville Bestwestern"

4
04/04/2017

Good hotel excellent value for money Absolutely fantastic staff convenient location and relatively quiet, ask for room to the back only problem I had was that the parking lot was extremely littered with garbage

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Good Afternoon 678gerhardj, Thank you for taking time to review our Hotel. Your Kind comments are sincerely appreciated. Gerhardj, we understand your frustration with the garbage because these are the new Containers that we just purchased (Brand Standard) and they do not have a top on them, which allows those smart black birds can get in and make a big mess everywhere. We are constantly cleaning up after them, proving to be a problem for us as well. But... we have found a solution, we have found an extension that snaps on that will resolve all issues and are awaiting delivery. Thank You Again.

"Great Place to stay"

5
03/04/2017

We stayed there over this past weekend. This is a great place to stay! We were treated very well upon check in and by the entire hotel staff (by everyone from the GM Linda to the staff in the breakfast nook) during our time there. The rooms were very clean and spacious. The bed was great as was the pillow, I had no issues sleeping whatsoever. The complimentary breakfasts we enjoyed each morning was top notch. You had your choice of meats (different ones each day) eggs, hash browns as well as a tasty fruit cocktail. They also had a waffle maker, the standard cereals, fruit, yogurt and the list went on. There was a terrific selection, far exceeding the standard fare at most other hotels. But the best part was the recreational amenities offered by this hotel. I have never stayed in a place that offered so much for their guests. There was a golf simulator there, Yes a golf simulator!!!! I was in heaven! It could also be programed to be a hockey or bball or football simulator as well. The fitness center was by far the best that I have been in (for a hotel) My workout was great. It also had a foosball table, a billiards table and a ping pong table for patrons to enjoy. I have never ever stayed in a place like that. The final touch was the warm cookies one could enjoy in the late afternoon or evening (had some every night) that were located in the lobby. I would stay there again in a heartbeat.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Bill Y, Thank you for choosing our Hotel and for being our Guest. Thank you so much for taking the time to write such an informative review on our Property as well. All of your comments are Kind and much appreciated Bill. We are sincerely happy that you enjoyed your stay and all of our amenities. Our Team appreciates your review as we work hard to deliver a Superior Guest Experience. If you return to Bonnyville, we would be happy to serve you again and you may enjoy your Golf Game also. It was a pleasure meeting you and your wife.

"Awesome Experiance"

5
23/03/2017

I have stayed at numerous Hotels over the past 20 years but this one is very special. From the first time I stayed at the Best Western Bonnyville I knew I found a hotel I would come back to. The friendly helpful Staff makes staying here a pleasure. Clean, attractive, quiet rooms with an awesome staff makes staying here an easy decision.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello J1462QJJjimm, Thank you for being our loyal Guest. Our Team sincerely appreciates that you took the time to review our Property and with such Kind words. We value your Business and look forward to serving you always! Thank you again.

"Perfect hotel for sport team"

5
19/11/2016

Stayed here for Hockey Team trip. Friendly staff were very accommodating. Games room & Sport simulators were perfect for downtime. Very clean & comfortable rooms. I would highly recommend to any sport team while in Bonnyville

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello CoachOko, Thank you so much for taking time to review our Hotel. We are happy that your Team enjoyed their stay and were able to utilize our Games Room and Sport simulators and enjoyed themselves. Your kind comments are certainly appreciated and we hope that you will return next year. Thank you Again.

"Precision Drilling"

5
12/11/2016

The BEST breakfast room in the province I'd say! Sandy is the most attentive and friendly hostess ever:) Only place I stay when in Bonnyville! The beds are amazing too. Super clean rooms and awesome housekeeping. I get some of the best sleeps of my life here:)

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Tim S. Thank you so much for taking time to Review our Hotel. We are happy that you are pleased with everything during your stays. We also value your business Tim.

"Excellent hotel to stay at in Bonnyville area"

5
09/11/2016

The Best Western hotel in Bonnyville is a very nice clean hotel. The staff are friendly, courteous and always professional. The rooms are always clean, quiet and well kept. It offers very good value during travel.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Timothy W. Our Team would like to thank you for your kind review. Your positive comments are certainly appreciated. Hope to serve you again soon.

"Excellent place to stay"

4
02/11/2016

This hotel was clean and had everything that I needed. The room was spacious and the TV's are flat screen (they are swivel and tilt). This hotel doesn't have a pool or hot tub, but they have a decent gym, massage chair, race car simulator where you race other players, golf/baseball/hockey simulators as well. There is an electric car plug-in. The breakfast is above average with waffles, and other warm items. All of the staff were friendly and helpful. There is a tims in front of this building. The hotel isn't walking distance to much else though.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Vanessa P., Our Team would like to thank you for taking time from your day to place such a positive review for our Hotel. We are thrilled with your title "Excellent place to Stay". Thank you again. Your kind comments about the Staff are truly valued. We are happy to see that you noticed what we have done to provide guests with items that we believe will help them in their home away from home. We hope to be able to serve you again if you come back to Bonnyville Vanessa P.

"Great Place"

5
24/09/2016

I have stayed here (Best Western Bonnyville Inn) a number of times and every time the stay was fantastic. Small extra things the management does to accommodate. The rooms are large, clean and comfortable. The hotel is in a good location as well. Every room has a microwave and a fridge so you can keep a few items if you are on an extended stay.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Charlie P., Forgive me for not responding earlier Charlie, I was on vacation, however did see your wonderful review and wish to Thank you for taking the time to do a review on our Hotel and with such positive compliments. Thank you so much from the Team.

"Big Group accommodation"

5
12/09/2016

We were extremely impressed in this Best Western Hotel. We were staying as a part of a large group staying three nights. Everything about our stay was wonderful. The hotel itself was clean and welcoming. The breakfast room was comfortable with a large selection of hot and cold meals. The staff were pleasant and knowledgable, in particular Trevor who went out of his way to be of help more than once. Absolutely will be staying here again.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Dear Dave B. Our Team would like to thank you for first choosing to stay with us and secondly for taking time to review our Hotel. Your positive and Kind comments are sincerely appreciated and we look forward to serving you again. Thank You!

"Best, Best Western we ever stayed in."

5
07/09/2016

We were there for a wedding and stayed 4 nights. The room we got was amazing, Very clean, quite, beautifully setup. Breakfast was the best breakfast we had at a hotel for not having a restaurant. Hot food was hot and very good, lots of selections from cold cereal, muffins, waffles, toast, eggs, juices, good coffee, etc... The staff and service was above all, very friendly, professional and new what was going on. They knew about the bus service for the wedding, they had placed a large photo of the bride and groom in the entrance. They were willing to help with anything we needed day or night. The warm hospitality when you enter, coffee, cookies, fruit was available at the entrance for you to take any time. Mom wanted a lower pillow and they had one for her. The amenities was also excellent, they have pool table/ game room (with pool table, fuss ball, ping pong table) , exercise room, simulator game room, race car room. We tried it and had lots of fun. Convenience with restaurants being walking distance away (Boston Pizza, Tims, MacDonald and more being constructed). Like I said in the tittle this was the BEST of the Best Western we ever stayed in acroos Canada. We would definitely stay there again. L. & F. Morin

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello L & F Morin, Our Team is so delighted to hear that you and thoroughly enjoyed your stay with us for the Wedding. We are totally honored that you said we are the Best of the Best Westerns that you ever stayed at across Canada. Wow!! We are here to serve our Guests and make them feel comfortable like they are at home. Your kind comments about the Breakfast, your room, the Staff and our Facility in general are so sincerely appreciated. You taking the time to write such a wonderful review makes us feel like we are truly doing what we are suppose to do and we again thank you from the bottom of our Hearts. We hope to have the opportunity to serve you again.

"Great hotel"

5
05/09/2016

Service was excellent, friendly and professional. Great hotel to stay at in the Bonnyville area. Booking the room, checking in and the express check out were all good features. Hotel is very clean and the quality of the room was very good.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Timothy W, Back from vacation and catching up, I wanted to thank you on behalf of the Team at our Hotel for your kind words about our facility. Your taking the time to write it means a lot to us and we sincerely appreciate it. Thank you again Timothy.

"Great service..."

5
18/08/2016

I called last minute to get a room. Trevor got me into one right away, and beat the competition with a great rate. He ensured I got out quickly in the morning for work, recommending the express check-out. And with a slight boo-boo upon check-in, he apologized quickly and even gave me a small gift to make up for it. Thanks for making my stay a good one Trevor! If ever I'm in the neighbourhood again and needing a hotel, you'll be first on my list to call...

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Matthew K, Our Team would like to thank you first for being our Guest at the Hotel and second for all your nice comments about our Trevor. He is truly valued at this property and we are happy to hear that he made your stay enjoyable. Thank you again Matthew and hope to see you on your next visit to town.

"fun family place"

5
17/08/2016

Breakfast is good. Many options. They have a golf simulator with hunting and other sports that was really cool. Nobody else wanted to use it so we got to stay in there for a few hours. I didn't try the massage chair but was given a quick tour and shown it and want to go back just to try it. The racing simulator looks fun too. Too much to do to have time though. Pillows are a little too thick but we made do. Construction nearby made parking a little hard but it looks like another restaurant going in which will be nice for the area. Good visit overall. Thanks.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello GlennN, Our Team Sincerely appreciates that you took the time to do a Review on our Hotel. Thank you for your positive comments regarding the Breakfast and Sports Simulator Room. Hopefully when you return you will have opportunity to enjoy the Massage Chair, its wonderful. Thank you again GlennN.

"Best Best Western Ever!"

5
04/08/2016

I spend many nights at hotels across Western Canada and this is definitely one of the top. I rarely write reviews but for this place I'll make an exception. Very friendly staff, very clean, very comfortable, great beds, super fitness center, sport simulator is a lot of fun and great exercise, massage chair in fitness center topped it all off.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello AmirL: Thank you so much for taking time to review our Hotel and with such kind and positive comments. Our Team is delighted to hear that you had opportunity to use our Facility to its fullest and enjoyed it. We look forward to seeing you again Amir.

"Great place to stay"

5
22/07/2016

The staff were really helpful. Rooms were clean. Complimentary Breakfast was great, good selection of items.The complimentary golf simulator was the highlight. Have simulators for other games as well. Enjoyed the stay. Definitely recommend.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Neil D., We are so happy to hear that you enjoyed our Sports Simulator. It is a wonderful addition and the Guests seem to truly enjoy it. Thank you Neil for such kind compliments on our Hotel. The Team works hard to deliver a Superior Guest Experience and it is nice to hear from you that you enjoyed your stay. Hope to see you again.

"My base of operations in Bonnyville"

4
23/06/2016

When I was working in the oilfield north of Bonnyville/Cold Lake I would pick the Best Western so often it became like a bit of a second home. I liked the location - a straight shot out onto Highway 28 - no traffic hassles (unless you're trying to get into the Tim's drive thru I guess). I always stayed in the basic rooms, and they were always clean and generally quiet. Sometimes one of the beds was a bit lumpy/uneven/uncomfortable but generally not bad enough to request a new room or anything like that. Good sized parking lot as well (which was helpful when driving an oversized vehicle). Breakfasts are pretty standard - no complaints there.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Korvida, Our Team would like to thank you not only for being our Guest, but for taking time from your day to review our Hotel with such positive comments. Wish you would have advised the Front Desk of which room and which bed was uncomfortable as we replace the mattresses as the Guests advise us. Again Korvida, thank you and hope to see you again,

"A golf simulator!?!?"

5
17/06/2016

I came to bonnyville with some friends and stayed at the best westren and am super impressed. The staff is excellent and they asked me to leave a review so am doing it. Great job to everyone here! I was shocked when they showed me they had a golf simulator they let people use for free. We spent 2 hours in there. It has hockey and basketball games, hunting games. I'm sincerely shocked. They also have a driving simulator here we didn't get a chance to try. I feel like I'm at a place I shouldn't be able to afford. This is my last night and breakfast is also very great, beds are good. They are ripping apart there parking lot so parking was a bit tough but thats minor. Breakfast was good although the person working it doesn't seem to like her job much. The next time we are in town we will be back. This is a great place to stay if you want to be able to kill time during the day. Thank you again!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello 168trish, Thank you for choosing our Hotel for your accommodation needs while in Bonnyville. Your kind comments are sincerely appreciated. We are happy that you enjoyed the Games Room and your Breakfast. Our Parking lot is being resurfaced and we are putting in some new buildings which will be a bonus for all Guests staying at our Hotel. Hope will come come back next time in town.

"Great Value"

5
03/06/2016

My son and I stayed at the Best Western in Bonnyville. We were in Bonnyville for the Bonnyville Pontiacs Spring camp. The Hotel was clean and comfortable. The staff were pleasant and accommodating. Our stay was excellent!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Gil W. Our Team at the Best Western Bonnyville Inn and Suites would like to thank you for being our Guest and taking the time from your day to review our Hotel with such positive comments. Hope there was positive outcome from the tryouts and perhaps we will see you again.

"Hockey"

5
29/05/2016

Very good hotel. Good location. Hotel is very well kept and staff show a caring level of customer service. They do all they can to assure your stay is pleasant and comfortable. Great Staff adds to an already 10 out of 10 rating.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Good Afternoon Stan P. Thank you first for being our Guest and second for doing such a wonderful review on our Hotel. Your Kind comments are most certainly appreciated Stan P. Our Team is here to serve you and we hope that you will return. Thank you again for a 10 out of 10 rating. The Team will be thrilled.

"Great Hotel"

5
24/05/2016

Very welcoming and nice staff. The treats at the front desk were a nice added touch (cookies, bananas, candies). The gym was great. Not only did it have a variety of cardio machines to choose from (not the typical treadmill in a closet like in other hotels), it had a Smith press machine, a cable machine, and free weights. Literally any type of workout could be accommodated. The town is small, but this hotel is a 5 minute walk from grocery stores and some restaurants, making it great if you don't have access to a vehicle. Would recommend this hotel to anyone staying here or passing through.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Taylor H. Your kind comments are sincerely appreciated. So glad to hear that you enjoyed our new fitness center Taylor, we have had very positive feedback on it. I will pass on your nice comments about our staff as well. Thank you for recommending our Hotel and we hope to see you again.

"Great place to stay for business"

4
24/05/2016

The rooms are large and the high speed internet is strong in most rooms (I have stayed here several times). They recently removed the hot tub and but in pool tables etc... seems to get more people involved. The hot tub was generally empty most the times that I had used it. The hotel is a little outside of the city core, but Bonnyville is small enough that you don't have to drive long to get back to Mr. Mikes etc... also with the businesses growing behind the hotel there is now a Boston Pizza and McDonald's within walking distance. Not to mention the Tim Horton's in the parking lot. Nice hotel, friendly staff.... I stay here every time I am in Bonnyville.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Adam K. Our Team thanks you for your great review and values you as a guest. Your feedback on your stay is sincerely appreciated. Hope you had the opportunity to enjoy the new Lounge and shoot a game of pool. Thank you again Adam and we appreciate your loyalty to the Brand.

"Average experience!"

4
17/05/2016

The front desk gentleman was superb with his demeanour, helpfulness and professionalism. Lobby had a fruit bowl and was clean. The room was average and dark. The bed in my particular room should be replaced.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Sandra55_11: Thank you for being our Guest and taking time to submit a review on our Hotel. Feedback is a Gift for us. We are delighted to hear that you had a positive experience with the Front Desk. We also appreciate your feedback on the bed. Thank you again Sandra55_11.

"Nice / Standard Best Western Experience"

3
11/05/2016

Everything at this Hotel would be as you would expect from a best western in a small town in Alberta. Comfortable, clean, standard style rooms, nice staff. They are currently renovating the gym area so they provided me a day pass for the recreation center a block away which was a nice touch. Breakfast was standard. Nothing special. All in all this hotel is what you come to expect.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Dear Viajar_desde_Alberta, Thank you for taking the time to review our Hotel and to provide positive feedback on our comfortable clean standard style rooms and nice staff. Your kind comments are appreciated. Our gym is now open and hopefully the next time you visit you will have the opportunity to enjoy it.

"Nothing But The Best!"

5
05/05/2016

I've been staying at this hotel for 3+ years now when I go up on business. They were the ones who signed me up for the Best Western Rewards offers & its paid off ever since I did that. From the moment I walk through the doors, they call me my first name, especially Jim! They ALWAYS look for an opportunity to give me a FREE room upgrade at the original rate they reserved for me. The hotel rooms are always clean, showers always have lots of hot water with tons of water pressure. Flat screen TV's with plenty of channels. The Wifi is extremely fast with no issues. They have since added a recreational room for some great fun even if you're alone or with the family. The free Breakfast is always fresh with plenty of assorted healthy options, not to mention the bacon & eggs which is always full. There's also a Timmy's in the parking lot which never hurts at all!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello cbcispure: Thank you so much for such a great review and so detailed. You covered everything and we are delighted to hear that you enjoy staying with us and you observe everything during your stays with us. We thank you for your loyalty to the Brand and most importantly that you are enjoying and are able to use your points. Hope to see you again soon.

"Mr"

4
21/04/2016

My stay in this hotel was great.Front desk staff was professional and helpful especially Meghan. Hotel room was tidy, bed was very comfortable.My only critic was that, Breakfast starts at 6am, which was too late for me.I had to leave for work at 5:30am, therefore I ended up missing breakfast every morning. Nevertheless there is a tim hortons nearby which helped, But at an extra cost.Change your breakfast time, and I will give you excellent!

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Himprincefelix: Thank you for taking time to review our Hotel and especially thank you for the positive comments. I will certainly pass your compliment on to Meghan. Just so you know for your next visit, our Breakfast Room opens at 4:30 a.m. daily. We implemented this change last year, for early risers and I apologize that you were not told at check in. The early risers can go in to enjoy the Waffles, cereals, toast, freshly baked muffins and danish, yogurt. fresh fruit salad, and almost everything you would require for a breakfast. However, the Hot items are placed out between 5:30 and 6:00 a.m. Hope to see you again and sincerely appreciate your business.

"Super nice staff"

5
16/04/2016

Hotel is clean and good location (right beside Tims which is a huge advantage to me). The staff here are so nice, they really tried every effort to help. Breakfast is good and the internet never let me down.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Wenrui C Thank you for your kind words about our Hotel Wenrui. I am happy to hear that you enjoy our staff and that your Breakfast experience is good. We always try to accommodate you and your crew the best we can. Just ask and you shall receive. We truly enjoy your visits as well. Thank you again.

"here for work. Good place"

5
13/04/2016

Got a good deal on the room for a few days. Good breakfast, clean. Their hot tub and fitness room are gone they are renovating but say there will be a new fitness room and a games room. Looks cool. I'd stay here again if I was in the area. Nice staff.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello mylesharper82: Thank you for the great review! We are delighted that you enjoyed our breakfast and mentioned it. Hopefully you will stay again when you come back and have the opportunity to enjoy our new Games Room.

"Great Hotel for Hockey Teams!"

5
23/03/2016

Our hockey team stayed here for a provincial hockey tournament this past weekend. Even though there were 3 teams of young boys running around, the service and professionalism of the staff was impeccable. Rather than being yelled at for excessive hallway noise (as I have experienced in other hotels), the Best Western Bonnyville used a more pro-active approach by offering a complimentary parent suite for adults to gather in at night to share "stories". The hotel also offered a free room for equipment storage and let us use the breakfast room for team meals at lunch and the dinner hour. Rooms were cleaned while we were at the rink (which is within walking distance from the hotel by the way) and breakfast was scheduled in accordance with our team's games. This hotel knows how to work with, rather than against, hockey teams! If hockey brings us to Bonnyville again, I will definitely book our team at the Best Western.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello MountainWino: Our Team sincerely appreciates the time that you took to do a review on our Hotel and such a positive review. It is very hard to please everyone when there are tournaments and we try to organize and plan the best we can to make everyone feel good about their stay. That was very kind of you to notice that we do try to deliver the best possible guest experience to all the Teams during tournaments. Again we thank you and hope that we will see you again also.

"Staff is always friendly"

5
20/03/2016

I stay here everytime I travel for work and it's always pleasant. The staff know me by my first name and do everything to make my stay enjoyable. The breakfast is good and the rooms are always clean. Definitely recommend Best Western Bonnyville to anyone who is looking for a home away from home.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello lovetoraft: Thank you for your loyalty to our Hotel during your work visits. We sincerely appreciate your kind comments about your stay and thank you for your recommendations as well.

"Always Amazing"

5
16/03/2016

I travel for business a lot and stay in hotels all over Northern Alberta. This is definitely one of my favorites. So clean and comfortable and a wonderful staff. Check in is quick and I am always offered a bottle of water or coffee & cookie. The rooms are great with really comfortable beds, beautiful bedding and towels and well placed plug ins for all my computers and phones. On top of all that they have a beautiful breakfast room with so many choices.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Dear Sharon W. A sincere thank you for taking the time to review our Hotel. Your kind comments are sincerely appreciated and we look forward to serving you again in the near future.

"Great room for business"

5
12/03/2016

The double room was perfect for myself and a colleague. The room was extremely clean and high end finishes. The service was exceptional, a rare find in any hotel, especially in Northern Alberta . You can tell the staff truly care about their job and continue to go out of there way to ensure you are satisfied. We had to extend our stay for an additional day and they were very accommodating. I have never done a review for any hotel, and I travel for work where I stay in a hotel over 1/3 of the year, but did so as I feel this hotel deserved some resignation. Highly recommended if traveling to Bonnyville.

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Hello Paul L. Our Team would like to thank you for taking the time to write such a wonderful review on our Hotel. Thank you for the kind comments about the Service provided, it is truly appreciated. We are glad that you enjoyed your stay and hope to see you again.

"Experience in Best Western"

3
09/03/2016

It was little upset while I was spending time in Best Western. The staffs were rushing, non-organized and even I felt little rudeness. The continental breakfast was not good enough. I would consider again staying here in the future

Linda L, General Manager at Best Western Bonnyville Inn & Suites, responded to this review
Dear Jin K. Thank you for taking the time for writing a review on our property. We apologize to you for not exceeding your expectations. We would appreciate if you would contact the Best Western Bonnyville as we cannot find a Record of your Stay and would appreciate having the opportunity to rectify and discuss your stay with us.

"Excellent service, friendly, welcoming and very clean!"

5
02/03/2016

I booked a group of rooms through Trevor Wolosiewicz (their groups manager) and found him to be most helpful and friendly. I received excellent service with an excellent group rate. The front desk staff did everything to make our stay worthwhile. I would highly recommend this hotel to anyone travelling in the Bonnyville area.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Bernie B. Thank you not only for choosing our Hotel for your accommodation needs, but for the time you took to give us a Review on your Stay. Our Team is happy to hear that our Service provided to you and your Team was appreciated and also that you were pleased with your Group Rate. Thank you again Bernie B and we hope you will choose us again if you should every come back to Bonnyville.

"Everything wrong but they fixed it"

5
28/02/2016

I work in the field and ended up being over my driving hours so had to find a hotel. I booked a room online with expedia and showed up at the hotel after midnight. They told me I didn't have a reservation but after further searching realized I booked for the wrong day. She mentioned any changes with expedia reservations they can't do anything and I'd have to phone expedia. It was late and I was tired so she got me checked in and said I could call expedia the next day and that it should be a quick call. She asked me if I had my member card and am glad she asked or I would have forgotten. I got a room upgrade and a gift bag. Not having much money to spend on hotel rooms the upgrade was a great gesture. I got a jacuzzi tub so spent some time in there while watching TV before going to bed. All in all a good clean hotel.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Hotelreviewbybritt: Thank you for taking time to write a review on our Hotel. Our Team is glad that all worked out for you with your Reservation and that you enjoyed your room and your stay with us. We hope to see you again.

"incredible staff"

5
24/02/2016

We went to bonnyville for a funeral and stayed here with some other friends and family. The front desk staff were very respectful and helpful of our situation and requests. I brought my mom in for a surgery in the past and we stayed at Days Inn and this hotel is on par with the people who work there. There were no issues and they went above and beyond to make us feel welcome and fill in some requests. Thank you to the staff for everything. A+ service.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear 12Mjewels: We appreciate that you took the time to write a review on our hotel. Your kind words make the Team feel like their efforts are appreciated. We are happy to hear that we were able to make your stay as enjoyable as it could be considering the circumstances. Well wishes to your Mother from the Best Western Bonnyville Team.

"nice sleep good food"

5
13/02/2016

Been staying here a few nights. Every morning they have a good selection of food that they change every day. They have really comfortable beds and the staff are good. They tend to offer help before you ask for it. I'd come back to this hotel if I was ever in town. Thanks

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Bladek19, We sincerely appreciate that you took the time to review our Property. Our staff is happy that we exceeded your expectations and your stay was enjoyable. Thank you for staying with us.

"Very clean hotel"

5
25/01/2016

We enjoyed our stay here. Very clean hotel. Excellent breakfast! probably one of the best continental breakfasts we've had. The room spacious and clean. Comfortable beds. It was in a great location as we were here for a hockey tournament. Thank you

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Butterfly1205, We are delighted to hear that you enjoyed your stay at our Hotel. We also thank you for the kind comments about the room, beds and our Breakfast. Thank you for taking the time to review us. Hope to see you again.

"My second home"

5
03/01/2016

I'm always working and always staying in hotels. My company always pays for the rooms so I never get a choice. I had to stay nearly through christmas and through new years and have really started to like this hotel. Staff make you feel at home, I get my daily cookie when I get back from work which I look forward to. The beds are very comfortable and they have nice TV's. Pillows are a little too thick but aside from that for a hotel in a small town I'm very impressed. Thank you to the staff and especially the housekeepers. Keep it up! ps. Stock up on the macadamia cookies ;)

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Good Morning Kevin, Wanted to thank you so much for your kind words about your stay at the Hotel. We are happy to hear that you felt at home when you stayed and that you enjoyed your cookie everyday. When you come back Kevin, please ask the Front Desk for an alternate pillow as we sure can assist you with that issue. Again, thank you for taking the time to write a review. Our Team sincerely appreciates it.

"Decent hotel"

5
13/12/2015

I'm not in hotels very often but this hotel was pretty good. Decent breakfast, helpful staff, comfy beds. Pretty much everything you'd expect from a best western. There is a boston pizza that just opened in the area which was cool. its walking distance. Good enough stay that I'd come back.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear Tristyren: Thank you for choosing the BEST WESTERN BONNYVILLE Inn and Suites for your accommodation while in town and for taking the time to write a review on our Property. Your kind comments about the Staff, Breakfast and Comfy Beds are appreciated. We are happy to hear that you would come back next time in town. See you then and thanks again Tristyren.

"Home away from home! "

5
11/12/2015

I would like to THANK everyone at the Best Western for all of their hard work and awesome customer service ! I stayed at the hotel for 2 months during a rotation and the entire staff made me feel at home. The rooms were very clean, the breakfast was fantastic and the staff were just awesome! If you are looking for a hotel to stay in Bonnyville, don't think twice - stay here! The hotel has a great gym and also a hot tub, everything you need in one place ! Thank you so much for making me feel comfortable and always going the extra mile - things like that are always appreciated. Thank you again (esp.Joey, Linda, Trevor, Sandy, Ann, Joy, Kim and everyone else at the Best Western Bonnyville)! If I ever need to come back to bonnyville , you are my first stop :)

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
HelloAriannaIrene: Our Team at the BEST WESTERN Bonnyville Inn and Suites extends our utmost appreciation for writing us such a Fantastic review! We all truly enjoyed your presence in our Hotel during your Stay. As you know you made a lot of us laugh with some of your stories. Some serious, some hilarious. During your stay, we became friends. You became part of of everyday comings and goings and we truly notice the difference now that you are gone. Your kind comments are taken to heart. If you ever have opportunity to visit our town again, please come in and have a Breakfast with us. Both of you are missed already.

"Family trip with kids"

5
07/12/2015

I went to bonnyville to see some family and had a 4 and 7 year old. We stayed in this hotel and were very happy with them. My only complaint is the hot tub was small but the kids enjoyed the jets and the breakfast in the morning was more than enough to fill us all up. Great selection really enjoyed the make your own yogurt parfait. Quiet rooms, good enough sleep. Thanks

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Ken S. Thank you for staying at the BEST WESTERN Bonnyville Inn and Suites while visiting family in town. We are happy to hear that you enjoyed your stay and our new build your own Yogurt Parfaits on our Breakfast Bar. If you come back to town, we would love the opportunity again to have you stay with us and exceed your expectations. Thank you again for the kind comments Ken S.

"Outstanding!"

5
06/12/2015

Ditto what NicoleBC2015 said! The facilities and staff were above and beyond expectations. The team was even able to have a group homework session in the buffet room opened especially for them. I would definitely recommend the Best Western in Bonnyville!

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello CP Thank you for choosing BEST WESTERN Bonnyville Inn and Suites for your Tournament needs. We were delighted to hear that we met your expectations and that you enjoyed your stay. Our Team would like to express our gratitude for your kind comments and for the review you took the time to write for us. As I said it was exciting for us to see you come back each day as well. Hope to see you again.

"Best Hotel Stay to Date"

5
30/11/2015

I have travelled extensively to many areas of the world so it is interesting that my best hotel experience to date was in Bonnyville, Alberta. We were traveling for a school athletic trip and the staff went out of their way to make our experience great. Not only did they reach out to me to offer me a better rate then what I had found online but they were very accommodating to our team travel plans. They gave us an extended check out time and held on to several rooms for us in case we needed to stay an extra night which as it turns out we did. They also bought pizza for my team when there was a miscommunication about the breakfast time. Breakfast was very good, the rooms were clean and very comfortable. Hats off to the most helpful and polite staff at the Best Western Bonnyville Inn and Suites. Thanks from the entire team!!

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear Yoyonwt: First, thank you for choosing our Hotel for your accommodations during your Tournament, as it was very exciting for us as well. We really enjoyed hearing the results of the games each day. Wow! We are totally honored to receive this review from you and your Team. Your kind comments are amazing. The Team always learns how we can provide an exceptional guest experience by listening to Groups such as yours. We sincerely enjoyed having you as Guests and hope one day to have you visit again. This review is sincerely appreciated!!

"Volleyball Provincial Team Stay"

5
29/11/2015

We were at this hotel for the 2015 School Volleyball Provincial Tournament. This was one of the best hotel stays I've ever had...and I travel often. The staff were friendly, highly responsive, and went far and beyond what was expected in terms of making sure the team's every need and comfort was attended to. The hotel was clean, the breakfast was great with lots of variety and options, and the staff welcomed us by name as we came and went....it felt very safe and comfortable...home away from home. The stress-free stay meant that the team could focus on the games, which ended in a strong finish at the tournament. Thank you to all the staff and management at Best Western Bonnyville. If you find yourself in the area, this is definitely the hotel to stay at!!

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello NicoleBC2015, Our Team would like to thank you sincerely for sitting down and taking the time to write such a positive and wonderful review of our Hotel, our Amenities and our Staff. We would like to thank you also for being such a Wonderful Group. Your presence in our Hotel was exciting as you came back each day with your news as to winning the games. We appreciate your kind comments and hope to see you again.

"Work Trip"

4
16/11/2015

Hotel stay is always good here , nice clean rooms , friendly helpful staff , nice breakfast room with good food , across from Tim Horton's and restaurant delivery service to the hotel . On the down side like the Ramada's the tv guide is now just the listing like sportsnet or family channel , comedy and you have to go through the channels to see what is on ! We did 2 loads of laundry and with one dryer down it took 2.5 hrs to get it done . I am sure they will service their machines asap :)

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Ron S. The Team at BEST WESTERN Bonnyville Inn and Suites would like to thank you for taking the time to review our Hotel. Your kind comments about the rooms, breakfast and staff is sincerely appreciated. Our Laundry machines have since been repaired and we are still working on the menu for the televisions with our local cable provider and our In house Movie provider. Thank you again for taking the time.

"Modern and Clean"

5
15/11/2015

This hotel is very accomidating. It is kept very clean and is very spacious. Good hot breakfast in the morning and very friendly staff. I will be back on my next trip to town when I'm in this area again. Thank you.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Anuj K, Thank you for staying at our Hotel and for taking the time to complete a review on our Property. We are happy to hear that you found our Hotel modern and clean and that you found our Staff to be accommodating. Hope to see you again soon.

"Good Stay"

5
13/11/2015

This hotel has everything that on needs for a work related visit. Rooms are clean and comfortable. Front Desk Staff make you feel welcome and there breakfast is over the top.My client met me in the lobby and was really surprized at how he was welcomed while waiting for me. He was invited to have a cookie (which was freshly made that day) a water or a coffee. I have a new account in Bonnyville and always stayed in Cold Lake but I will come back here on my next visit. Very enjoyable.

"average"

3
12/11/2015

I have stayed at many Best Western's. This one was okay with the exception of the front desk staff who were both excellent. Hot tub was cold, shower took forever to heat up, and the bathroom in my room wasn't quite clean. Beds were adequate, breakfast was subpar. Beans for breakfast? No, thanks! Building is new and kept quite clean, but all in all, an average stay at best.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Travis L. Travis, thank you for choosing to stay at our Hotel. On behalf of the entire Team, we would like to apologize to you that we did not exceed your expectations. We were happy to hear you say that the Building was quite new as we are going into our 7th year of operation in February of 2016. Thank you for your kind comments on breakfast (we provide what guests ask for and beans is a personal thing i guess) and our Front Desk Staff as well Travis. We hope that you will return so we can provide you with a Superior Guest Experience next time. You can contact me directly if you come back and I will ensure your stay is "Perfect". Thank you again for taking the time to review our Hotel.

"Not the Best Western I've Stayed..."

3
12/11/2015

This hotel is fairly new and generally comfortable, however when the building was being constructed, the builders cheaped out on sound barriers between rooms and floors. It actually sounded as if someone was utilizing my shower a few times that night and morning and every noise in the hallway was easily heard, and I am far from a light sleeper. Hotel is average at best, and my sleep was less than average for that night.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Samuel E. Thank you for being a guest our Hotel Samuel. I would like to apologize to you that you did not get a good nights sleep as that is what you came for. On behalf of the whole team, we Sincerely apologize to you. However, we are delighted to hear that you think our Hotel is fairly new and generally comfortable Samuel. We are going into 7th year of operation in 2016, so we will take that as a great compliment. Thank you for taking the time from your busy day to review us.

"Best Western Bonneville"

4
12/11/2015

This is always my hotel of choice when travelling to Bonneville. Professional and courteous staff, clean comfortable rooms and a delicious hot breakfast buffet with a variety of items. An added perk is the Tim Horton's in the parking lot. Trevor at the front desk always remembers guests and is always prepared with their regular requests at checkin.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear 1971 TRM, Thank you so much for taking the time from your day to review our Hotel. We appreciate it. As you know Trevor is valued at our Hotel and it was nice that you mentioned him. We are happy to hear that you chose to stay with us and that you enjoy our Breakfast and rooms. Looking forward to your next visit. Thank you again.

"Enjoyable 2 night stay at this Best Western"

5
11/11/2015

Desk staff very welcomeing especially Trevor and Anne. Great Breakfast with so many choices and a nice room to enjoy it. Maids are very friendly and rooms well taken care of and clean. Only negative is that there is no pool at this hotel. Otherwise really enjoyable stay.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello GF, The Team at the BEST WESTERN Bonnyville would like to thank you for your positive comments and also mentioning our Staff members Anne and Trevor. They are truly valued employees at this hotel. Your kind comments about your stay are appreciated. Hope to see you again soon.

"another good best western"

5
08/11/2015

I stayed in this hotel with my wife to see some friends and was extremely satisfied with the service. we were in town for a craft show and I believe trever checked us in and informed us the centenial center was just a short walk away which was very convenient. housekeeping staff were very friendly and accommodating and breakfast was good. My wife wants to thank joy for helping us in the morning as well. I highly recommend this hotel in bonneville as it upholds the best western standards

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear R Masters41, Thank you for taking the time from your day to review our Hotel. Trevor and Joy are both valued at the Hotel and we are happy that people take the time to mention when they are pleased with the Service that is provided by naming individuals. We sincerely thank you for that. I myself attended the Craft Show and see if was a success. I hope that you did well. Our Team is happy to hear you enjoyed your stay and hope to see you again. Thank you once Again Rmasters41.

"A Delightful Surprise!"

5
06/11/2015

Friendly staff, spacious rooms, enjoyable stay period. Nice Breakfast and Eating room, spacious and comfortable. Tim Horton's on corner very close to Hotel. Staff upon check in and ladies who clean are very attentive and friendly.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear Karly J. The Team at the BEST WESTERN Bonnyville Inn and Suites would like to thank you for the time you took to provide our Hotel with such a nice review. Your kind words are sincerely appreciated and we are happy that we exceeded your expectations Karly. Hope to see you in the future.

"Best Western review"

5
29/10/2015

Travelling for work and staying in this hotel overnight 2 nights. The service is excellent and I am enjoying my stay. The Breakfast area is large and the food is really good. Lots of choices. I have stayed in other Best western hotels but this one is special because of there staff.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear Graham Y., Thank you for taking the time to review our Hotel. The Team sincerely appreciates your kind comments about the Service, comfort and selection in the Breakfast Room and we are special because of the Staff. Hope to see you again Graham. Thank you Again.

"Great Hotel"

5
26/10/2015

Felt at Home. The feller at the desk is stoked. All;s I did was enter the door ad he were smiling at me, greetin me, and makin everythin all comfortable askin how my days goin so far. My room is pretty & clean & the bed is devine. Grits here plenty to choose from and the room to eat is the largest I seen. Cant find Migas anywhere though. Hint-You should put hot sauce (tabasca) on the Breakfast and have Dr. Pepper avail there too. All and All great service and great hotel. Yall should stay here if you come to Bonnyville, Alberta, Canada

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Marcelle B, We sincerely appreciate that you provided a review on our Hotel and thank you for the kind comments. We will take your comments to heart and purchase Hot Sauce for our Breakfast, perhaps others will enjoy as well. Dr. Pepper is available in our Vending Machines and I was not sure what Migas was and had to look it up. Interesting but you know we do have something very similar so if you come back to Bonnyville please let me know ahead and I will ensure you get our version of the Spanish dish Migas and I believe you will enjoy it. Thank You again Marcelle B.

"Another Best Wesern"

3
26/10/2015

Average stay, Would not recommend giving out your e-mail address as you will be asked to review your stay time and time again, until you break down and give your average review for a average hotel. Could use better beds as both of mine were warped and folded like a Hammocks. Wifi was not working well

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Curtis G. Thank you for taking the time to review our Hotel. The Team at the Hotel would like to apologize that we did not meet your expectations and that you felt your stay was "Average". I would have liked to speak to you prior to departure. Thank you for the feedback that you provided. I hope that you will call me to discuss as we really would like to makes things right for you Curtis.

"Good hotel"

4
24/10/2015

Had a nice stay. Staff was friendly. Good location and nice hotel. Smooth checkout. Registered for the promotion. Hopefully will get my $25 USD. Checkout staff was good. He was asking for feedback and looking for ways to improve the service. Which is great.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Naresh B. Our Team is happy that you advised us that you had a nice stay. Also, we sincerely appreciate your kind comments about our Staff and that you approve that we ask for feedback on ways to improve our Service. Looking forward to your next visit Naresh, appreciate tha that you took the time.

"Excellent place to stay"

5
23/10/2015

I've been staying here on and off for a few weeks. The staff is excellent, the breakfast always changes and has a great selection. Its nice having a Timmys in the parking lot as well. Well worth the price.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Melodie K. Our Team wants To Thank you for reviewing our Hotel and commenting so positively on the Staff and Breakfast. We work hard to deliver a Superior Guest Experience and really appreciate when people take the time to let us know what we are doing. Thank you Again.

"One of the best hotels for service in the country"

5
18/10/2015

I spend most of my days on the road and therefore in hotel rooms. The staff in this hotel are attentive and think ahead. I ordered some food and when asked where from I was told they never give forks. Shortly after a fork and plate were brought to my room and shortly after that my food arrived with no fork. There was a nice size desk in the room to eat and get some work done and a nice new TV that looked great watching the hockey game on. The breakfast was great as well with a ton of choices. I got a water when I checked in and a banana and apple on the way out. Great great place. Thank you.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear Daniel E, Our Team is happy that you stayed with us and most importantly that we exceeded your expectations. We are glad that you enjoyed our Breakfast and are honored that you said "the best service in the Country about our Hotel. Quite a strong statement coming from a Guest. Thank you Daniel.

"Impressive!"

5
17/10/2015

Stayingat this hotel to visit family and friends and I am very impressed not only with the quality of Service but the warm Welcome from the Staff. Very informative and helpful to our inquiries and needs. Continental Breakfast was included but it is more like a breakfast buffet, it is amazing. Very convenient, Tim Hortons on corner of lot. Our Room was spacious enough for us and very nice and clean. This would be our same choice when we travel back again.

"Great hotel"

5
07/10/2015

Been staying here every time I am in town for the last year or so. Trevor is always on the desk with a bid smile a warm greeting and with a bit of luck a cookie. The room is more than adequate the tv has just been updated to digital so really enjoyed the ball game and the breakfast is great. Highly recommend

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Terry J. Your review is sincerely appreciated Terry. Its nice when guests notice that we have completed an upgrade. I am happy to hear that Trevor makes you feel welcome and that you keep coming back. Thank you for the compliment on the Breakfast Terry.

"Great service"

5
04/10/2015

I stayed in this hotel late September of 2015. Trevor was very helpful. I got in late and left early so don't know much about the hotel but I did get a good sleep. The hotel is easy to find, clean and seems well run. Will be back on my next trip out.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Dear PFT Trucking, Thank you for the time you took from your day to review our Hotel. We are glad that you had a good sleep, found the Hotel Clean and well run and that Trevor was very helpful. Looking forward to your next visit.

"Family"

4
04/10/2015

The room itself was beautiful, but the queen size bed I thing it way to soft or something was wrong. We both keep rolling into the middle so I would look into it. Pal so in the bathroom the ceiling fan doesn't work, plus in the shower it leak or something the floor was soaking wet.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Marie C Thank you Marie for taking the time to review our Hotel. We are happy that you found the room beautiful. I apologize that you did not have a good sleep Marie. I wish that you would have come to the Front Desk to Advise it. We would have "made it right" for you immediately. If you should choose to stay at the Hotel again Marie, please call me direct and I promise you will have a wonderful Sleep. Thank you again.

"Great Service"

5
29/09/2015

Our team stayed at Best Western Bonnyville Inn and Suites. We had a block of rooms with super service from Trevor. Check in and Check Out was a smooth experience. Our team was taken care of very well,Thanks Trevor!!!!

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Vernice A. Happy to hear that your Team was taken care of by Trevor and your experience was pleasant. It is always nice to hear that check in and check out went smooth. The Team from Bonnyville BEST WESTERN would like to thank you for taking the time to not only write a review but to mention that Trevor's service was Top Notch.

""Warm and Welcoming""

5
29/09/2015

Had the pleasure of staying at the Best Western Bonnyville Inn & Suites. While on a business trip in the area. Trevor was very welcoming and happy to help with any request. I would recommend this hotel to anyone.

Linda L, General Manager at BEST WESTERN Bonnyville Inn & Suites, responded to this review
Hello Samantha J. Thank you Samantha for reviewing our Hotel in such a positive way. We are happy to hear that Trevor assisted you with your requests and we feel honored that you recommended us to everyone. Thank you again.