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Best Western Hotel Benton Inn, Benton

4.0/5  - basé sur 282 notations.
17036 Interstate 30, 72019-2935, Benton, United States - Voir l'itinéraire

Bienvenue au Best Western Benton Inn !Notre hôtel de Benton est extrêmement bien situé, à proximité des célèbres sources thermales. Hot Springs ainsi que le parc d'attractions Magic Springs attirent de nombreuses personnes dans notre hôtel de Benton. Votre sécurité est une priorité et nous veillons à ce que vous séjourniez dans le confort. Bénéficiez d'une situation imbattable dans une rue très agréable, à quelques minutes seulement du parc d'attractions de Magic Springs. Vous passerez d'excellentes vacances en famille et nos chambres spacieuses ne feront qu'ajouter à votre plaisir. La bibliothèque Clinton et les courses automobiles Short Track Nationals font partie des principales attractions à proximité de notre hôtel de Benton. Nous recevons également de nombreuses personnes venues assister au tournoi des champions de baseball et de softball. Le Best Western Benton bénéficie d'une situation idéale entre Little Rock et Hot Springs, ce qui est très pratique pour visiter les deux villes lors de votre séjour dans l'Arkansas. Que vous veniez pratiquer un sport ou vous détendre, vous vous sentirez chez vous dans notre hôtel, qui jouit d'une excellente réputation. Nous accueillons régulièrement un certain nombre de voyageurs d'affaires, dont des employés d'Almatis (Alcoa), TimberRidge, Birch Tree et Saint-Gobain. Nous comprenons que vous aurez sans doute envie de vous accorder de petits moments de loisir et sommes parés à accueillir les vacanciers aussi bien que les voyageurs d'affaires. En séjournant chez nous, vous bénéficierez de chambres calmes, d'une literie de luxe et d'une situation vous permettant de vous déplacer rapidement dans la région. Un personnel amical peut faire toute la différence, or celui de notre hôtel de Benton est réputé pour la chaleur de son accueil. Les membres de notre personnel vous renseigneront sur les restaurants, les magasins et les attractions des environs. Nous avons bâti notre réputation sur la bienveillance et le confort et nous nous faisons une joie de vous accueillir à l'occasion d'un séjour dans l'Arkansas. Que vous veniez en voyage d'affaires, pour des vacances en famille ou pour vous reposer au calme, vous trouverez dans notre hôtel des chambres fraîches et confortables. Réservez une chambre agréablement aménagée au Best Western Benton Inn dès aujourd'hui ! Passez un excellent séjour !

Best Western

Hotel Benton Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 281 voyageurs
Note attribuée
Excellent
115
Très bon
92
Moyen
49
Médiocre
17
Horrible
8
CONSULTEZ LES AVIS POUR
En couple En couple
72
En famille En famille
107
Escapade entre amis Escapade entre amis
16
Professionnel Professionnel
54
Voyage solo Voyage solo
25
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Surprisingly quiet"

4
18/09/2018

The Inn was close to the Interstate and outside was noisy, But, once inside the room the noise disappeared. The room was clean, the bed was comfortable. Internet was quite fast. Breakfast was more than I had expected with several choices for a hot breakfast. We also booked a room here for our return trip.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Greetings from the Best Western Benton Inn. It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without staying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.

"Convenient location"

4
16/09/2018

It is very convenient to the Benton Event Center, gas station, restaurants and Wal-mart. Easy access off and on the interstate. The room had a mini refrigerator and microwave. Shampoo, conditioner, lotion, facial bar soap and regular soap as well as a hair dryer were provided. There was also an iron and iron board.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for the taking the time to share your thoughts with us about your stay at the Best Western Benton Inn. We truly appreciate all of the wonderful feedback and will be sure to share it with our team. It is great to know that you've enjoyed the room,friendly service and convenient location. We hope to have the pleasure of welcoming you back for another wonderful stay. Sincerely, Hotel Manager.

"Nice hotel"

5
17/08/2018

This was our last hotel stay during our two week road trip. Check in and out were both courteous and efficient in a nice well-appointed lobby. It is an older property where you park outside your room which was convenient for us. Our room was spotless and clean. Our bed was wonderful. The AC drowned out the road noise and didn't bother us. The hotel is a little hard to get to off the freeway. Take the Congo Road exit from either direction on I30. Colton's Steakhouse across the freeway is excellent.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Esteemed Guest, Greetings from the Best Western Benton Inn. Thank you so much for sharing such a lovely review about our hotel and service. We are all excited to learn about how wonderful your entire experience was at our hotel. It shall be our pride to share your comments with our team. We truly hope to have the pleasure of welcoming you back for another memorable stay. Sincerely, Hotel Manager.

"Great Property"

5
08/08/2018

I had a great time at this property and love the staff. I will continue to stay her when I am on my business trips. The room was very clean and the breakfast was great. They had a variety to choose from.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, Greetings from the Best Western Benton Inn. Thank you so much for such a lovely feedback which you have so kindly posted on Trip Advisor. I really appreciate your experience which you have graciously shared along with the compliments on our facilities and service. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. We hope that we could match your expectations. We thank you once again for such a delightful review and look forward to welcome your referral guests. Sincerely, Hotel Manager.

"CLC CARD APPROVED CLEAN ROOM EXCELLENT BREAKFAST"

4
24/07/2018

Stayed on company business standard room was clean good shower and breakfast was good. Friendly staff . Seating is limited for breakfast and the computer for customer use is very slow, but overall a good stay.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Hello Guest, Thanks for choosing the Best Western Benton Inn. Appreciate your feedback and telling us what you liked and what lacked during your stay. We shall work further to improve the amenities and hospitality. Hope to welcome you again soon, Sincerely, Hotel Manager.

"Best Western Benton Inn- 2 “Queen” Suite"

4
23/07/2018

Me and my sister and our 4 kids stayed in the “2 bedroom Queen Suit”. The room was very large and comfortably held all of us! There was no separate bedrooms, it was one big room. I do not think the beds were Queen size though, they seemed to be full size is what my sister and I figured. It also came with a pull out soda bed, and another very comfortable love seat, so plenty of room! The bathroom was very small and “jacuzzi bathrub” was very small and outdated. The room did have a bit of a funny smell when we walked in but we febreezed it and it was fine. They gave us a clean pillow and blanket for the sofa bed. I pulled out the bed and there was so much dirt and hair on the fitted sheet on the sofa bed. I went down and got clean sheets for us, not sure why we hasn't already been given clean sheets. The ice bucket had dirt all around it and was gross. The breakfast the next morning was great selection of hot breakfast. From waffles, eggs and sausage to bagels, muffins and cereal,everyone found something they liked. The staff was very friendly. So there are some pros and cons but over all our stay was pretty good due to the space, friendliness of the staff, large pool,great breakfast, comfortable beds. I would stay again.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind comments about our clean, affordable and friendly hotel. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. We appreciate your good observations and shall endeavor to better it further. Hope to see you back soon! Sincerely, Hotel Manager.

"Fear relieved"

5
23/07/2018

Booking out of sight is hard. You just never know what your going to get. We have been here twice in the last 6 months. The first our daughter-in-love graduated from Bible college and the last time was on our way to Branson MO. The room have been clean and smell clean. The people at the front desk have always been very nice and helpful. Good to know we have a stopping point for trips.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Valued Guest, Thanks for your kind comments. We are proud of having guests like you. You can always be assured of a nice stay with us. Glad to note that you liked the breakfast and the local activities. We look forward to having you with us again. Sincerely, Hotel Manager.

"Great stay"

5
16/07/2018

The hotel is a great stay. The staff is very friendly and helpful. Not to many hotels really care about the guest and I feel that they do care for the guest at this Best Western. I stay in a hotel every night for work and this is a great one.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, Your kind words have made our staff very proud. They truly work so hard to make sure that our hotel is clean and ready for all of our guests. Your team was truly a pleasure to have in our hotel. Thank you for taking the time to share your experience. Sincerely, Hotel Manager

"Great Staff!"

5
02/06/2018

Wow easy check in even with my Service Animal!! The gal Lisa in front was awesome. She went way out of her way to give us a great room and parking for our bobtail truck! She didn't know but I had just had a horrible experience earlier at another hotel and was refused a room! ( country inn and suites by Raddison in Bryant, Ar)Read THAT review! Horrible people there. We are staying two days and already are relaxed like we should be!! The bed is comfy although I had a bit of a problem sleeping from my other drama .. yikes. Today will be going to the pool and tanning! Ya. It looks inviting too! My coffee maker did go out during my third cup in the morning oops. At least I had a few. Haha. I told the front desk at breakfast. She made a note. Breakfast was really good. Eggs, sausage, bacon, waffles, pastries, yougurt, cereals. Full on breaky..yeah BW!! As we were sitting around in the room the maid came by with a NEW coffeemaker in a box! I asked for some more coffee and voila! Amazing customer service here. It's a nice small hotel with good service and amenities.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, First, let me say that I appreciate you taking time to comment. So many people don't bother. Second, I want to thank you for your kind (and accurate) comments about our responsiveness to guest concerns. We're very fortunate to have staff members who meet guest needs and go beyond to exceed expectations. When you need great accommodations in our area again, we'll all be here for you. Our goal is to always satisfy every guest. Sincerely, Hotel Manager

"Clean. Great shower. Great price."

4
30/04/2018

We stopped here late night and were greeted quickly and kindly. The room was clean and AC running great. The showers were great for TALL people!! Breakfast was typical continental and food/dining area was very clean.

bestwesternbentonar, Hotel Manager at Best Western Benton Inn, responded to this review
Dear Guest, I'm pleased to hear from you. It's always good to see a positive assessment of our hotel. I'm especially pleased that we satisfied you with our tall-friendly showers, clean room and excellent AC units. I'm glad the breakfast met your needs too. We appreciate you taking time to offer these meaningful comments and invite you to stay with us again. We're certain your next experience here will be as pleasant as this one. Sincerely, Hotel Manager

"Hats Off To Lynn, Best Breakfast, but the road noise is overwhelming !! ????"

3
31/03/2018

The eggs were cooked to perfection, bacon was a little soggy, but not bad, coffee was great and the orange juice was good. I don't care for biscuits and gravy, but it was available. Waffles were available, too. Overall, it was great and a breakfast that rivaled Denny's or Waffle House. The bed was comfortable, the room was clean and newly refurbished and the flat screen TV had plenty of channels. The problem was THE NOISE !! OMG !! I woke up 3 or 4 times in the night because of the loud traffic noise from I-30. My room was on the second floor and the room windows faced directly on to the Interstate. Many times I though an 18-wheeler might plow through my room !! Hats off to Lynn who was an excellent front desk person.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for staying with us. We really appreciate you taking the time to review your stay. I am happy to hear that you enjoyed the hotel and the service, but I am sorry to hear that the noise did disturb you. I hope you will come back and stay again and we can do our very best to put you in a room on the opposite side :) I hope you have a wonderful week! Sincerely, Hotel Manager

"Disgusting"

1
29/03/2018

Non-smoking room smelled horrible. Arrived too late to change hotels. We used a bottle of perfume trying to mask the odor. Cigarette butts were in the bathroom when we arrived Towels smelled terrible. Makes you assume the room was not cleaned appropriately! Don't plan on staying at a Best Western any time soon after this and the way the staff handled it. No apology and all they would say is this was a non smoking room. When office staff notified, she said the manager won't call her back about things broken in the office so not sure if she will get back to her about our situation

bestwesternbentonar, Manager at Best Western Benton Inn, responded to this review
Dear Guest, I appreciate your comments. I'm very sorry we couldn't meet your needs or expectations.Maintenance was informed of the smell in the room assigned to you and instructed to see what could be done to eliminate it. Front desk staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. I hope when you visit the area again you will give us another chance to meet your needs. I'm certain we'll do better for you next time. Sincerely, Hotel Manager

"BW in Benton, AR"

2
29/03/2018

This hotel is very aged. The rooms are clean but have a lot of wear and tear. The bathrooms are very small. The lighting is barely adequate. The entry is from the outside so in poor whether you will be going to your room from the outside.

bestwesternbentonar, Manager at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for taking time to comment. I'm, very sorry that a problem with bathroom, lighting ruined your experience with us, and I'm equally sorry that we were not able to resolve the problem more quickly. We take our commitment to our guests seriously, and I regret that we let you down. Please give us another chance to satisfy you in the future. Sincerely, Hotel Manager

"Very nice"

4
29/03/2018

Stayed one night, just passing through. Checked in late. Staff was very nice and helpful. Room was very clean. Breakfast was well prepared. Outstanding stay. Would highly recommended this motel to anyone passing through on I30 or needing to stay in the area.

bestwesternbentonar, Manager at Best Western Benton Inn, responded to this review
Dear Guest, Thank you so much for confirming and recommending us to others! We strive to provide an outstanding experience to our guests all at a great value, and we are delighted to know we accomplished this while you were here. We appreciate you highlighting the key features of our property and look forward to welcoming you back in the future. Sincerely, Hotel Manager

"Great rate and on the way"

4
25/03/2018

Great rate and on the way as we were driving from WV to tx. Perfect stopping point. Hotel was easy to find just off the interstate and plenty of parking. Breakfast was good and folks were friendly. Will return

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, When our guests tell us that you will stay with us again, you made our day. These kind of compliments make us work so much harder to impress all of our guests. So glad that you enjoyed your stay and we do look forward to having you stay with us the next opportunity that you have. Thank you from the entire staff. Sincerely, Hotel Manager

"Home away from home"

4
20/01/2018

Loved our stay at Best Western Inn Benton. It will be our home base on any future trips. Only thing wrong will the location is the one way serve roads on I30. Makes it hard to travel when you are not sure where things are.

bestwesternbentonar, Guest Relations Manager at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in our area. Unfortunately, we aren't able to control the road work and know that it is a pain. We do hope that we can exceed your expectations on a future stay whenever you come to visit the Benton area. Sincerely, Hotel Manager

"Clean, Affordable, Convenient"

4
02/01/2018

Stayed here on a trip to Pennsylvania for the Holidays. The staff was very friendly, the room was very clean, and the furnishings were pretty much brand new. The location was convenient and we got out early in the morning and were able to avoid any traffic we might have encountered in Little Rock. Great value if you need a no frills hotel.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our environment was to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Good Hotel with Excellent Staff"

4
27/12/2017

When in Benton, AR for business or traveling on a budget, this is a great hotel to stop at. The rooms were always clean, the breakfast was above average and the staff was always very helpful with answering questions or helping to resolve any issues.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your feedback. Positive feedback provide us with the motivation we need to continue our services.I'm glad we could satisfy you.I hope you will visit us again and see our commitment towards providing superior services and facilities. Sincerely, Hotel Manager

"Thanksgiving"

4
26/12/2017

We travel to Illinois abiut once or so a year. This is our half way stop. We do not usually get there till late and leave early, but everyone is usually very kind. The place is clean. The only down side is that it's all outside.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for the review.I'm pleased that you find us a clean place to stay and everyone was kind.We have taken note of these comments.We are looking for ways to improve our service. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Nice stay."

5
13/12/2017

I arrived in the evening, plenty of parking. Clean parking lot. Check In was quick and easy. Nice room, and amenities. Had to leave early, so I was unable to check out anything else. I'd recommend staying at this location if In the area.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you. I'm happy that you had nice stay.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Nice clean hotel"

5
09/12/2017

It was a nice clean bed to lay my head on for the night. I liked it a lot because I could access my truck from the room. Even though it's a motel it has all of the amenities that a hotel does. Totally recommend!

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks so much for your kind words about our hotel. I'm glad you had a nice experience and would recommend us to others. We take real pride in the property and hope it shows in everything we do. I hope you will be able to stay with us again soon and experience our clean, comfortable rooms and the amenities you liked so much. Sincerely, Hotel Manager

"Best Western, Benton AR"

4
07/12/2017

Reasonable rates, I had stayed there before and they fit the bill. This time I was upgraded to a master suite and the whirlpool tub was a nice surprise. Staff was helpful and friendly - gave much needed advice on "best routes to" questions. Place was busy at breakfast and the staff anticipated when items were low and had replacements ready to go.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Valued Guest, We are glad to know that you liked our hospitality and also thank you for appreciating your stay at the Best Western Benton Inn. It is nice to note that you found the place, room features and the price great. We are privileged to serve guests like you. We shall always try to offer you the finest stay experience and hospitality. Once again thank you for your nice words and we look forward to see you back here soon!!! Best Regards, Hotel Manager.

"It was fine."

3
07/12/2017

An older but well-maintained motel with exterior entrances. Heard lots of highway noise. Could be a bit of a challenge to find in the dark if coming from the west. I bought my room from a 3rd party and the clerk was not willing to give me the room type I needed. Said she was "unable" to and referred me back to the 3rd party. I realize that is a chance you take using a 3rd party, but this was the first time a motel/hotel was unwilling to give me the room I needed. Occupancy did not appear to be the issue. My daughter absolutely refuses to share a bed and was prepared to sleep on the floor. It was a bonus to discover that the room had a sleeper sofa. So, I made a return trip to the front desk to get sheets for the sofa bed. Now, if the clerk knew we needed another bed, couldn't she have mentioned the sofa bed and gone ahead and given us the sheets instead of making us return? Breakfast was satisfying - eggs, meat, biscuits & gravy in addition to cold items.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for the stay at The Best Western Benton Inn and the review. Glad to note that you liked the stay and endorsing your good experience here. We take real pride in welcoming guests like you and offering the very best services to make their stay a memorable experience. Please do visit us again. Sincerely, Hotel Manager.

"Bang for the buck"

5
27/11/2017

We always stay at Benton BW on our way to Texas to visit our daughter, son-in-law, and two grandsons. We choose it every time because of its location, cost, and quality. Although we skip the breakfast here, there are many restaurants in Benton and neighboring Bryant to choose from.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you so much for your kind words and for being frequent guests. We enjoy getting to know our guests and conversing with you every time you're here. I'm pleased you also refer others to our hotel. We stay busy because of great referrals from repeat guests like you. And we'll always be here for you when you need us. Sincerely, Hotel Manager

"Would Stay Again!"

4
27/11/2017

Very clean and welcoming, at a reasonable price. I didn't expect this value. The room was spotless and the bed was unexpectedly comfortable for the price. Room could have been more quiet, but we were in a room facing the interstate. The staff was very polite and helpful. I would definitely stay again if prices remain the same.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for staying with us, we work hard to make our guests happy and are very sorry to hear about the noise. We appreciate your feedback and hope you come and visit us again/give us another shot! Sincerely, Hotel Manager

"Best Western Benton"

4
26/11/2017

It was time to stop driving for the night and we almost always use Best Western in these situations. This met our needs, a good sleep and a good breakfast. We wil continue to use BW as a result of this experience.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for taking the time and writing a review on our property. We're so glad we were able to meet your needs. We look forward to seeing you again soon! Sincerely, Hotel Manager

"Older Hotel with Great Beds"

3
16/11/2017

The hotel is older and I think it has been remodeled. The beds were very comfortable and the bathroom clean. The rate of $86 was less than most. We enjoyed the complimentary breakfast and the desk staff were very helpful and friendly.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, I'm glad you like comfortable beds,clean bathroom,price,breakfast,desk staff.I sincerely thank you for your positive comments.I'm happy we could satisfy you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Nice Hotel"

5
13/11/2017

I love the remodel. Lobby breakfast area, all the new carpet and beds. It was wonderful. I like the exterior corridor because I can back right up to my room!! They found my LG ear buds and sent them back to me, Awesome!!

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Sincerely, Hotel Manager

"Pet Friendly hotel close to everything"

4
20/10/2017

This hotel is very close to restraurants and the walmart. The room was nice and clean You do hear quite a bit of high way noise as it sits right off the freeway. It was convenient for our needs. The breakfast was more than what we expected.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, I'm glad you had nice experience with us, and I thank you for your comments.I'm Happy that our hotel impressed you.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"nice motel"

5
19/10/2017

The quality of the motel was more than expected for the price. They have added amenities like a larger tv and a very good hot breakfast. The front desk staff told us how to get to the nearby restaurant, that would be difficult if you did not know the shortcut.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you. I'm happy that you had nice stay.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"the perfect room for us!"

5
16/10/2017

We needed a pet-friendly room, comfortable beds and welcomed the in-room Jacuzzi! There was even a pet-friendly area to truly walk our dog. So many motels advertise pet-friendly but it only means they accept pets. It doesn't mean the pet will have a place to truly walk about. The Benton Best Western has it all, is very comfortably up-dated and we truly appreciated our room there.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, I'm glad you had nice experience with us, and I thank you for your positive comments.I'm very Happy that our hotel impressed you.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Clean and comfortable!"

5
15/10/2017

We stay here twice a year for family events. We have always been satisfied with the cleanliness and comfort of this BW. Diane at the front desk is pleasant and helpful. Makes for a nice check in. Will continue to stay here when in Benton for family functions

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm Happy that our hotel impressed you. We believe we provide a great combination of comfort, convenience, amenities and value. When you're in the area again, I hope you will make us your first choice. Thank you. Sincerely, Hotel Manager

"Best bed"

5
11/10/2017

I was traveling home from a long trip and found this Best Western hotel in Benton by accident. I was exhausted and was pleasantly greeted and accommodated with a handicap room that had the most comfortable bed I have ever slept in. Breakfast was very adequate and tasty, with fresh food and fruit and yogurt. There were other choices I did not try. I recommend this hotel.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"Nice comfort and Great Staff"

5
10/10/2017

We were in town for a funeral and stayed at this Best Western. From walking in the staff was second to none. The staff went out of their way to make sure that our stay was comfortable. There is a nice outside seating area that is shaded and relaxing. The lobby was clean and presented a warm welcome.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Just Okay"

3
07/10/2017

Nice room with good water pressure, and the standard breakfast you see everywhere. But the place is dated, noisy, the beds leave a lot to be desired, and the breakfast nook is too small to handle the traffic. I'll look elsewhere next time.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager

"Baseball weekend"

5
26/09/2017

The rooms where clean, beds and pillows comfortable, and the staff was friendly. The check in was very speedy and wonderful lady working the front. Same with the check out process. Very fast. Defiantly will b back.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind comments about our Best Western Benton Inn. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

"we moved to Texas 20 years ago and tried several locations to stay half way between gtand kids and found this to be the"

5
23/09/2017

always enjoy this hotel for our visits to Indiana to visit grand kids. this was after we spent stopping to different locations and found this hotel to be the most relaxing it is more centrally located and has all the amenities we look for..

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you very much for such a great review! We work very hard to make everyone feel welcome. We want our guest to feel like our hotel is their home away from home. I'm happy to see that you enjoy your stay and find our hotel very relaxing and centrally located. Hope you will recommend us to others. Sincerely Hotel Manager

"First time at this particular hotel"

5
21/09/2017

Although it was my first time at this hotel everything was great. Including staff and management. I was just as satisfied with this hotel as the one in hot springs Arkansas. We stay at that one most of the time

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you very much for such a great review! We work very hard to make everyone feel welcome. We want our guest to feel like our hotel is their home away from home. I'm happy to see that you found our staff accommodating and pleasant. I will make sure to pass this on to our staff so they can get the recognition they deserve that motivates them to continue delivering excellent customer service. Sincerely Hotel Manager

"excellant"

5
21/09/2017

this hotel I stay at very often. this time we where on vacation, my wife also liked the hotel. the staff is very professional & helpful. its easy off & on the interstate & is close to serval places to have dinner. I've recommended this hotel & will continue to do so.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for the kind words about our well-located hotel. I'm very pleased that we met your needs in all ways. I hope you will tell others about our accommodating property and that you can come to stay with us again soon. It will be our pleasure to serve you again and again. Sincerely, Hotel Manager

"Best Western - Benton"

4
09/09/2017

Despite loud traffic noise from the Interstate, the room is quite comfortable. The room is clean. Internet connection is fast. TV service was good but could have been better if the Weather Channel was added to the lineup. A furniture re-arrangement would solve a bit of a crowding problem when someone is using the desk and another person needs to squeeze by. Staff was very friendly and the offerings on the breakfast were good.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, I'm glad you had a nice experience with us, and I sincerely thank you for your comments.I'm Happy that our hotel impressed you.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"fun in hot springs"

5
31/08/2017

very nice clean and a good breakfast. we were down for a weekend of fun at magic springs, ar it was easy to get to and get back on to the interstate. close to food and gas station for easy fill ups for car and people

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your comments. I'm glad you found the pleasant experience for which you were looking at our nice, clean, comfortable hotel. I am please you like our good breakfast. When you visit town again, I hope you will always make us your accommodations of choice. Sincerely, Hotel Manager

"Room 210 and room 211"

1
27/08/2017

Stains on the bed as big as a pillow in room 210 then when we told them they flipped the mattress over and let one of the workers with her kids sleep in the room 210 and they made the bed for anyone that is staying there they are gonna put someone in room 210 then in room 211 there was roaches on the wall so please check your beds also there was stains on all the sheets and a hair in the food

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for choosing the Best Western Benton Inn during your visit to our area. We appreciate you for the review and regret the experience however unlikely it may be. We take it seriously towards improvement and have investigated about it. The front office staff has been given intensive training to ensure that this does not happen again. You shall never have such an experience, however unlikely it may be next time. Please do visit us again. Sincerely, Hotel Manager.

"Love this hotel"

5
15/08/2017

I frequently travel from Texas to Illinois and plan my trips to be able to stay at this particular hotel. The staff is always very helpful and friendly. I would highly recommend this hotel to anyone. This is one of the better hotels I have found.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you so much for your kind words. I'm so pleased that you like our friendly staff and you will recommend us to others. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Staying with a pet"

5
12/08/2017

We travel with a house cat. Many motel chains charge $25-$35 per night when you have a pet. I think the $15 charge is reasonable. The room was clean and the king bed was very comfortable. Have stayed here several times and will stay again.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your comments. I'm glad we met your needs. Our goal is to meet the needs and exceed the expectations of all guests, and I hope that was the case with your stay. When you need a clean, comfortable place to stay in the area in the future, we'll be here for you. Sincerely, Hotel Manager

"Great hotel, great price"

5
09/08/2017

This hotel was neat, clean, no smells, had a wonderfully comfortable bed. The little refrigerator had a separate freezer door with a large freezer compartment. It did a much better job of keeping things frozen than the usual small refrigerator/freezers. We were given a suite with a sofa even though we just paid for a regular room. This hotel is right on the interstate, but we were not bothered by the highway noise. The a/c had a fan you could run constantly which provided white noise. We had a little trouble with the TV, but the manager came right down and fixed it quickly. We were very pleased with our choice and the very reasonable rate we paid. Would definitely stay here again if in the area.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kinds. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I am glad you like our clean, neat and no smells rooms. I take pride in doing what's right to ensure the best possible guest experience, and I hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

"Happy Camper - Moteler"

5
05/08/2017

A good stop for a rest when taking road trip. The staff were the best, the rooms were clean and well furnished. We got a quiet room away from the freeway and relaxed. I wish there had been more Best Western's along the way.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

"Great value, very clean"

4
01/08/2017

Friendly staff and the room was clean. The bed was extremely comfortable and the air conditioning worked great. If there is a negative comment to make it would be that whoever installed the shower head must have been 8 feet tall!

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying at the Best Western Benton Inn during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Very good experience at this clean motel"

5
31/07/2017

Very clean room and lobby, nice flat screen TV with service that actually had a guide. My wife forgot her toothbrush. I went to the lobby and asked where was a store nearby that would be easy to find. She said "Wait just a second, I will be right back." She returned with a new toothbrush, complimentary of the motel. Overall, we were very pleased here, and all contact we had with employees was pleasant.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Valued Guest, Greetings from the Best western Benton Inn. Thanks for staying with us and the review. Nice to note that you liked the front desk service and enjoyed the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.

"Beware of flies"

3
27/07/2017

Four flies in my room. Other than that it was pretty nice. The pool was nice. Would probably stay there again. Breakfast was good. Wifi worked well. Staff was very nice. The restaurant next door was great.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for the kind comment. I am glad you like our pool, breakfast and wifi. Staff received our commendation for their nice customer service. Maintenance staff was informed about the files int he room and was instructed to eliminate.I am please that you will stay with us again. Sincerely Hotel Manager

"Nice place, especially for the price"

4
12/07/2017

Convenient for SW bound travelers. Great service, good facility, especially at the price. Not quite up to my other experience with Best Western, but not as expensive either. Good bed and furnishings, quieter than expected for near Interstate location. Close to several great places to eat.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Valued Guest, Thank you for choosing the Best Western Benton Inn and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.

"Traveling to see ill relative"

3
11/07/2017

We just needed a place to stay on our way to visit ill relative. It was on the way and we could get a room. There was nothing special about the room. They do need to extend breakfast times to 11:00 or even 12:00.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying at the BW Benton Inn during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations including the breakfast time for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.

"Great front desk staff and decent rooms"

4
08/07/2017

Grabbed a room passing through town. The front desk staff was very friendly and helpful. The rooms appeared a little cheap but clean and worth the money we paid for the night. It was also not too difficult to get in and out of with 26 foot moving truck.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you. I'm extremely happy that you like hotel staff,clean rooms.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Best Western Benton, Arkansas"

4
05/07/2017

This hotel was a little hard to access because of the crazy Arkansas frontage road system, but the hotel was very nice. I love being able to park at my room door! There are several restaurants, stores, gas stations (including Murphy), as well as a movie theater nearby. Guest Laundry room on site.

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Appreciate your comments. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you.We look forward to having you with us again soon. Sincerely, Hotel Manager

"Stink in room"

3
02/07/2017

If you want a smoke free room stay somewhere else. We stayed here in December and had a great room. This time our room was supposed to be smoke-free but was not. It is a convenient place to stay right off I-30, but this may be our last time.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for choosing Best Western Benton Inn for your recent stay in our area. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following step was taken: We shared your report of the smell to the management, maintenance and housekeeping in the hope that they can see that this does not happen to any more of our valued guests. I am glad you like the convenient place. I hope that the next time you visit our area; you will once again choose to stay at Best Western Benton Inn. I think you will be greatly pleased. We shall look forward to welcoming you back. Sincerely, Hotel Manager

"Family trip."

5
01/07/2017

This was a great location! This hotel was a good value! We were just passing through the area. Didn't get to use the outdoor pool because I was sick. The front desk gave us extra blankets while we were there.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for choosing Best Western Benton Inn for your recent stay in our area. I am glad you like our great location and found great value for your stay. Front desk was appreciated for giving the extra blankets. Hope you will stay with again and will recommend us to others. Sincerely Hotel Manager

"Great Staff. Average Hotel."

3
28/06/2017

The front desk staff was friendly and helpful to get my wife and I a room at the last moment. The room itself was musty and damp, nothing out of the ordinary for a hotel in the Midwest. While clean, the room was a bit dated and could use some remodeling in the bathroom. The shower height was good, but water pressure left something to be desired. Beds were par for the course. Free WiFi. Decent amount of TV channels. Plugs were not easily accessible for bedside use. Breakfast was typical fare: powdered eggs, sausage, gravy, breads, muffins, pastries, waffle maker, etc. Three stars for an average hotel. A bit overpriced for what you get, but it could have been much worse.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for the comment. I am glad you find our room clean and our staff helped you to get you accommodate at last moment. Maintenance staff was informed about the water pressure. I am pleased you enjoyed the breakfast, Wifi and TV channels. Hope make us your first choice. Sincerely Hotel Manager

"On the edge of little rock"

5
24/06/2017

this just out side of Little Rock with one of the nicest staffs. I have stay here for 5 years. They greet you with a smile and when your leaving you have one to hit the road. There some very good Resturant's in the area just ask the love to talk about what they have to offer in Benton AR

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind words. All the staff members were informed about the nice comment you made and received our commendation.. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. We look forward to serving you again soon. Sincerely, Hotel Manager

"Over night stop"

3
23/06/2017

Overnight stay was we were passing through town. Okay hotel, nothing special at all. Could have been cleaner in the room and front desk lady could have been more friendly. We did not eat breakfast; there coffee was hot and okay.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kinds. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. Housekeeping staff was informed about the comment and was appreciated. I take pride in doing what's right to ensure the best possible guest experience, and I hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

"clean rooms and friendly staff !!"

5
16/06/2017

Clean rooms, staff helpful and really friendly , has great shower with plenty of pressure !! They have joining rooms if you are traveling with family or friends ! The pool was nice and clean !! Not bad for the price :)

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind comments. I'm pleased that we provided an experience that met your needs and exceeded your expectations. I am glad you like our clean room, helpful staff and friendly hotel. I am glad you enjoyed our nice and clean. When your travels bring you to this area again, we'll always be here for you with a great experience and clean, comfortable, affordable rooms. Sincerely, Hotel Manager

"Dirty room, bed and bath"

1
09/06/2017

Open the door to my room and all looked well. When out got a bite to eat and walked a bit then headed in for a good rest. Turned back the covers on one of the two beds and found hairs and dirt. Tried the other bed and it appeared to be clean so I slept in it. The next morning I went to get a shower and found MORE hair! Don't think it was cleaned at all.

Jan L, Manager at Best Western Benton Inn, responded to this review
We are truly sorry that your stay was not a pleasant one and I apologize that the room you had was not up to the Best Western standards. I have informed my housekeeping staff on the problems that you had and we will do our best to not have this happen again.

"Excellent hotel"

5
31/05/2017

Perfect hotel and very friendly staff with big truck parking that is perfect for the job I do. Very quiet hotel you get the rest you need for the next day of driving great location just off of interstate 30

bestwesternbentonar, webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you in so many ways. I'm extremely happy that you had such a pleasant stay.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Immaculate!"

5
16/05/2017

We spent one night in Benton, Arkansas. I was very tired from working all day. The linens were so fresh and comfy I slept a couple of hours before getting ready for bed. While getting ready for bed I broke a glass jar of night cream on the bathroom floor. I picked up the glass and wiped up the cream off the floor with tissue. HERE'S THE AMAZING PART! I used one of the sparkling white wash clothes to mop up the floor for safety of my family. There was absolutely no dirt on the wash cloth and I had even cleaned under the sink and around the basemold. WOW! I'm sure my own house wouldn't pass that test. We are regular users of these facilities and certainly will be in the future. Thank you Best Western house keeping staff. You are the"best". Julie C.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we aren't so we can get better. Housekeeping staff was appreciated for the well stocked amenities. Thanks again for sharing your thoughts with us. Sincerely, Hotel Manager

"excellent"

4
13/05/2017

I would stay again and would recomment it to other's. The only thing I would change is the breakfast I would add eggs and bacon, toast and biscuits. The staff and hotel was great I slept like a baby. Just wished I could have sleep longer lol.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your kind comments. I'm very pleased you will recommend us to others and you will stay with us again. We'll see what we can do to further improve the breakfast so that it will be even more appealing to you on your next stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Once again, I will be back."

5
03/05/2017

I've stayed before and still find this a GREAT place to stay. My room was once again very clean and comfy. Breakfast was hot and good with plenty of choices to get my day off to a good start after a very good night sleep. Love the fact that I can park in front of my door. I'll be back!!!!

Jan L, Manager at Best Western Benton Inn, responded to this review
Thank you for staying with us, hope to see you again soon.

"Comfortable and welcoming; pet friendly"

5
23/04/2017

For the price, this is a great value, even with the $10 (plus tax) pet fee. Our king room was clean and roomy with a comfortable bed. There is a pet area in the rear of the motel with poop bags and plenty of room for dog walking. The staff was friendly and professional, and the breakfast, while not exceptional, was more than adequate, as it included hot and cold options. It's an older building with exterior doors. While close to the highway, noise was not a problem on our side of the building. I would definitely stay here again.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for your feedback about our services and facilities. We value your feedback and will keep it in consideration while making future changes. We also sincerely thank you for appreciating us. We hope you will recommend us to your friends and families and visit us again. Thank You. Sincerely, Hotel Manager

"Great stay. Staff was awesome"

5
22/04/2017

The room was very clean and spacious. It came with a microwave and mini fridge. The staff was very helpful in regards to where I could park my large truck. Check out was fast. The morning breakfast was really good, as well.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you for the review. I'm so glad you had a nice time with us. We enjoyed having you with us as well. We do what we can to meet the needs and desires of all guests, and I appreciate you taking the time to provide such a nice review. I hope we'll see you again soon. Sincerely, Hotel Manager

"Birthday Weekend"

5
21/04/2017

We were in town visiting family for celebrations. This BW was clean and easily accessible from interstate, close to several good options, friendly stafff. I would recommend to anyone traveling and needing a clean, comfortable, safe place to stay.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thank you so much for your positive review. I'm glad we could go above and beyond the expected to meet your needs. We take real pride in satisfying our guests in any ways possible. I hope you will visit Benton often and make us your first choice in this area. We'll be here for you when you need us. Sincerely, Hotel Manager

"Clean, comfy, & spacious"

3
17/04/2017

The queen suite was very spacious. The beds were clean& comfy. The jetted tub needs to be resurfaced (color & cracks around drain showing its age). There was a brown film that surfaced after having front desk reset breaker for jets to come on. The door to room was also dented.

bestwesternbentonar, Webmaster at Best Western Benton Inn, responded to this review
Dear Guest, Thanks for your comments. I apologize that we failed to meet all your expectations even though we provided clean room and comfortable beds. We're working now to improve the hotel in many ways, and you'll notice a difference when you stay with us next time. Nothing is more important to us than a pleasant guest experience. Sincerely, Hotel Manager

"Great place to stay while traveling"

5
16/04/2017

Very clean room and lobby. Staff was friendly and helpful. Breakfast food was good. Beds were comfortable. Was a great place to stop to rest after traveling all day. We would stay here again while in this area.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean hotel, friendly staff and great breakfast. Nothing is more important to us than a pleasant guest experience, and we take real pride in serving guests like you. I hope you will indeed visit us again very soon and share your pleasant experience with your friends who may be traveling in the area. Sincerely, Hotel Manager

"Great Motel"

5
29/03/2017

Great motel to stay in. Clean comfortable room, and good breakfast. I definitely recommend this motel. I generally don't give perfect scores because, inevitably, there's something wrong or something happens. But not this time, everything was great!

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"very good"

5
27/03/2017

this is a nice motel. the room was clean & the bed was comfortable I slept very well. the staff was professional & made me feel at home. I had a pleasant stay. there in a good location & close to cafes. truck parking was plentiful.

Jan L, Manager at BEST WESTERN Benton Inn, responded to this review
Thank you so much for the kind words, we try our best to make our motel a nice place to stay.

"Nice stay at a good price"

4
26/03/2017

Booked this facility thru Trip Advisor and got a good price on a room on a Friday night. We had stayed here 5 years ago when moving to Texas. The facility is in nice shape. The rooms were clean, the staff was friendly. Shower was hot, which I can't say for some places I've stayed recently. The bed was comfortable, even for someone like me with a bad back. There were 3 minor issues. First, for me, their pillows are terrible. Super soft and give almost no support. That's just a personal issue with me. I need a more supportive pillow. Second issue, which they can't do much about is the noise from Interstate 30. We were towards the back of the facility on the west side and you could definitely hear the vehicle s on the interstate. Possibly a room on the back side might have been quieter. The other issue we had was a problem connecting to the Wi-Fi. IF Wi-Fi is a big deal for you, ask for a room close to the router. I can't make any comment about their breakfast this time as we were gone long before it started at 6 AM. The next time we are in the area for an overnight's stay, we will definitely be back here.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for your kind comments and for being a repeat guest. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I'm pleased you had a good experience with us although I regret that we couldn't completely satisfy you. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

"Pcsing"

3
12/03/2017

This was a perfect place to settle down after an 8hr drive from San Antonio. We just needed a place to settle in to be able to finish our drive to ft campbell. Very simple and straight forward hotel. The room was clean had a microwave and fridge. They had a flyer for domino's and they delivered which was great cause we were exhausted. Overall great place to stay. We had no issues.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we're doing well and when we aren't so we can get better. Thanks again for sharing your thoughts with us. Sincerely, Hotel Manager

"Excellent"

5
07/03/2017

Great place to stay,friendly staff, convient,close to Walmart Home Depot, lots of really good restaurants. Easy on, easy off the interstate, not far from Little Rock if you are unable to find what you want in Benton

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
"Dear Guest, Thanks for staying with us at the Best Western Benton Inn. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager"

"Best place to stay"

5
27/11/2016

Will be our #1 place to stay from now on, people were extremely helpful. Breakfast was very good with a lot of choices. Would recommend to anyone who needs a nice place to stay with a friendly atmosphere.

"friendly staff clean room"

5
24/10/2016

We have stayed at this hotel a couple of times over the past year. The staff are wonderful and we have always had a clean room and a welcome smile. We have never had any problems but I am confident if we did they would do their best to fix it. It is our go to hotel in this area.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thank you so much for your kind words about our busy hotel here in Benton – and thanks for being a repeat guest. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Traveling"

5
19/10/2016

Traveling. Needed a room. Cost effective, clean and friendly. It was late and we needed a room. I called the hotel and got a room. Upon arrival the person at the front desk was helpful and friendly. I was given good advise on where to eat. The rooms were clean and the beds were comfortable.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for staying with us here in Benton while you were traveling. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Ok inn"

3
17/10/2016

Thinking that this was the usual indoor inn, I booked it for a night on a last minute work trip. While I was disappointed to find otherwise, the room was nice, roomy enough for two of us,and clean. The beds were very comfortable. Their hot breakfast bar was more than adequate and good.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for taking time to offer your comments. I'm glad we met your needs while you were in our area, but I apologize if there was some way we fell short of your expectations. We take pride in providing a lodging experience that everyone will enjoy, and I regret that we didn't provide you with complete satisfaction. Still, I'm glad your experience was good overall, and we look forward to serving you again in the future. Sincerely, Hotel Manager

"Overnight Stay"

5
04/10/2016

We couldn't check in until 9:40 pm and the front desk lady was super nice. The room was clean, beds were a bit firmer than we like but our stay met our needs. Breakfast was a great bonus for us having drive hours back home.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thank you so much for your kind words. We're happy to accommodate guests at any hour. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. I'm sorry the bed wasn't as you would have liked. We take real pride in this hotel and in serving guests like you, and I'm happy that you had such a pleasant stay overall. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Clean and Quiet"

5
20/09/2016

This is a one of a kind place to stay. Even just off the interstate it is quiet. There is plenty of choices for restaurants and shopping real close. The rooms are very large, plenty of parking and you never hear the people next door. The big pillowtop beds and just right pillows makes sleeping so easy. The staff are the nicest ever. They can help you with anything and never make you feel that you are putting them out. The pricing is a great deal that you can't find anywhere else in the area. You have a hot breakfast with eggs, bacon or sausage, muffins, yogurt, waffles etc. All the fresh hot coffee you want. Do not hesitate to book your stay with this fine establishment.

bestwesternbentonar, Webmaster at BEST WESTERN Benton Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"best western benton ar"

5
19/09/2016

the hotel was easy excess from interstate the employess where kind & willing to help any way they could. the room was clean & i slept well, the bed was comfterable .it was an overall good stay. breakfast was good & the lobby was clean & also the breakfast nook

"Not so good for a solo female"

2
15/09/2016

BW is usually my first choice in hotels. I reserved a room based on a recommendation from a friend who had stayed there. The room was very basic and needed to be updated. Overall, I felt the room was dark and gloomy as lighting was poor. Breakfast was adequate and the breakfast area was rather small. Next time I'll definitely be going elsewhere.

"Clean"

3
14/09/2016

This is an old style Best Western motor court. First floor guests park outside their rooms with no interior hallways. The room was clean and the beds were comfortable. The tub and shower had new fixtures and a shower head high enough for a basketball player. The motel is near the highway but road noise was minimal. We could, however, hear people in other rooms and the banging of doors as people went in and out. There is a lovely pool just across the parking lot. It is partially screened with bushes and cannot be seen from the road. Staff were friendly and helpful.

"Good Road Trip Motel"

4
23/08/2016

We needed a place to sleep on a road trip that would allow our medium-sized dog. After a lot of googling, we decided on Best Western. It was a reasonable price and only had a $10 pet fee. The room was spacious, and I liked that we could park right outside. The bed was comfortable, and the living space was quite clean. The only problems were a clogged sink (which we were too tired to report that night but told the front desk about in the morning) and a few hairs in the shower. It is located right off the freeway, so there is some noise, but the white noise of the ac masked that pretty well. Overall, a good, clean, friendly roadside motel.

"Comfortable Bed and Easy Location"

4
21/08/2016

This hotel is conveniently located on I30 and very quiet considering its location. We stayed one night on our way back from St. Louis. Rooms were clean but sofa could use some updating. Also the door let a lot of light in, as did the window drapes. Other than that it was a good value for what we paid.

"Above Average"

5
04/08/2016

We were extremely pleased with our overnight stay. Staff was polite and helpful. It is pet friendly. Room was clean and no scent of smoke. Complimentary breakfast was one of the best we have had. Easy on/off access to interstate. Will definitely stay again on way to Dallas.

"good place to rest ."

4
29/07/2016

We were on way home from a stay in Eureka Springs for our 55 wedding anniversary ..Very tried and rain in forecast ,great place to stop ,very easy to find .people were helpful and place was clean and cool . Had a good breakfast but not enough room for people to dine ...I suggest removal of one of couches and could fit in two more tables ...We had a good stay all in all . Thanks

"PET AND PEOPLE FRIENDLY"

4
27/07/2016

Hotel staff were great! Having a place to stay with our pup was very important. The rooms were clean and the best was excellent. Large room with ultraHD TV that appeared to be brand new. Breakfast had a great selection and was very good. Enjoyed our stay and would definitely stay at this location again.

"Needs some fixing up"

3
23/07/2016

While the room was clean, it needed some help. There was a small refrigerator in the room, and one of the legs had apparently broken off. The leg was replaced with an unfinished block of wood. They could have at least painted the wood the same color as the refrigerator (black) so that it blended in with the refrigerator. The tank cover for the toilet had been broken and was replaced with a plastic tray of some sort. It wasn't a good fit. The carpet had very obviously been patched with a piece of the same carpet, but the color was much darker than the rest of the carpet. We were given a handicap room, which was fine with us, but there was a bar over the toilet tank which seemed to have no purpose. This bar had some sort of large knob, slightly larger than a door knob, that was wrapped in black electrical tape. We had no idea what that was all about. It looked like they were trying to cover something up with black tape. The room was clean and quiet, which was good, but it needs some fixing up. Next time I'll pay a little more and stay in a more updated place.

"Great Hotel and Staff"

5
21/07/2016

Stayed at this hotel in June coming home from Illinois. My wife lost her engagement ring while we were there. The maintenance man searched everywhere outside including going through the trash. We finally had to get on the road. About an hour later the hotel called and said the lady cleaning our room had found the ring. We received it via mail 2 days later. We have since stayed 2 other times at this hotel and it will continue to be our stopping point when travelling between Texas and Illinois.

"Older but gooder"

3
21/07/2016

This motel is a bit older than most at this exit off I-30 but I found it to be most quaint. The staff was helpful and friendly and very accommodating. The room and bathroom was clean and as important, the A/C worked great. The continental breakfast was a perfect to start the day and the breakfast facilities were clean and well attended. For $80, it was money well spent. I'd stay here again over the other chains at this exit for sure.

"Nice quiet motel, large rooms, very clean"

5
06/07/2016

We stayed here passing through Arkansas on our way to Texas. I searched hotels in the south Little Rock area on our intended route down I-30, but most of the ones we found were 2 stars or less with very bad reviews. This on was a bit further out of town but it had 4 stars and lots of positive reviews. the motel is relatively old, but had a facelift with the new logo. the lobby was renovated and very new. the rooms are really large - ours had a sofa in it and a king bed. it was clean and comfortable. and quiet. there was a microwave/fridge which is handy. The ladies at the front desk were very friendly and helpful. the breakfast the next morning was quite good - the typical motel fare with eggs and sausages, biscuits and grave plus cold cereal, fruit and pastries. this hotel is a great value for the money. I would highly recommend it if you are travelling through and need to stop around Little Rock.

"Motorcycle trip "

5
06/07/2016

Stayed here both going and on the return trip back home. Very clean, good value, nice breakfast, one of the better breakfast of the 5 BestWestern's we stayed in on this trip. The front desk was very friendly and helpful with our needs. Nice place! Will do it again!

"Great Service and Support"

5
29/06/2016

My chopper broke down on a long trip as I pulled into the hotel to see what I needed to do to repair. The front desk staff were very helpful in letting me take up space in the front of the hotel to conduct repairs and enjoy their hospitality with a cup of coffee. I was not intending to stay but after the warm hospitality I spent the night.

"Satisfied"

5
28/06/2016

I was very pleased with the staff and the cleanleness of the Hotel. My stay here was great. Friendly clean good internet great shower. Everything about this hotel stay was great. I would recommend this hotel to anyone I knew that was going to be in the area.

"OK"

3
27/06/2016

This is an older Inn that has been updated but still has the feeling of being an older place. Room was clean. Breakfast was typical. Location was convenient but not very scenic. The price made it a good value. I would prefer paying a little more and staying at a nicer place.

"a good place to stay"

3
27/06/2016

Poured over a map for quite some time to find the half way point in our trip. Finally chose this property, based on location and senior rates. It is an older property with easy access to the interstate; but without the traffic noise. It has only outside entrances to rooms if that is a problem for folks. There is a swimming pool on site and the breakfast was standard. The room was quiet, clean and comfortable. Will most definitely consider staying here again.

"In Transit to Texas"

5
26/06/2016

The front desk person was very helpful and made accommodation rate for my military status. The room was VERY nice with a great jetted bath tub..The room was very clean with nice furniture making me feel at home. I highly recommend this Best Western for anyone looking to insure a great guest stay...Kirk

"Not bad for the price, pleasantly surprised! "

5
23/06/2016

Didn't expect much out of this motel with the reviews and the price but I was pleasantly surprised. The room was clean if a bit on the small side. But of course we added s roll away bed so that didn't help. Bed was comfy, breakfast was decent and service was great.

"Rooms are a great value"

5
20/06/2016

The exterior of the hotel may make you shy away but the rooms are great! My 2 main parts of a hotel are a good shower head and a comfortable bed. Both were great at this hotel. I will stay here again.

"Great stop!"

5
17/06/2016

We stopped for the night, tired from a day of driving. We looked at the reviews on Trip Advisor and decided to stop here. We asked for a quiet room when we checked in, and they put us at the top in the back, opposite side of the pool. Although this place is old fashioned it's a very well kept, and clean. Recommend a stay here if you're stopping in Benton

"Excellent quality for price"

5
10/06/2016

Very clean and large rooms, mini-fridge and iron with ironing board, good breakfast with gluten or dairy free options, attentive front-desk attendants, pool open with pool towels at the front desk, excellent location, right off I-30, yummy restaurants nearby.

"Great Experience"

5
05/06/2016

We've stayed in this hotel twice in the past year on an overnight trip. Both times the staff was friendly and the rooms are clean and comfortable. The perfect place to stay on overnight trips. This is a great value.

"It was great!"

5
31/05/2016

I have no complaints. This was a great value, Great room , quiet, comfy bed, bath facilities were fine. TV ,air, everything worked as it should. Had one dead power outlet . We though it was the lamp that was faulty but it was the top receptacle of the outlet. well rounded breakfast.

"Great Value!"

4
20/05/2016

We stayed here for one night on our way to Houston from Illinois. It is conveniently located right off the interstate. It's an older hotel, but very clean & comfortable. The breakfast buffet was quite good & our room was only $67, an amazing value. We will stay here again!

"Very nice place! "

4
20/05/2016

I will def recommend this hotel we spend last night there it was clean and comfy the only negative thing was the noise from the interstate and it was a little tricky getting to from northbound I 30. Applebee's was close by. Breakfast was good had plenty of selection, staff was very friendly!

"Great Hotel"

4
16/05/2016

We rented a Non-smoking King Suite for our family of 3 and it was just great. We enjoyed having a couch with a pull out sofa. The location was also great, as we were in town for an event at the Benton Event Center.

"My Experience"

4
12/05/2016

Other than the protrusion of a metal rod at the mattress, our experience was good. The problem was corrected while we were out. The seeming indifference of the individual to whom I reported the injury was a bit disgusting. Check in with reservation from internet was easy. Breakfast was adequate. Closeness to the conference was easy once I learned how to get there.Check out was easy. Staff we contacted was friendly for the most part.

"Better the Second Time Around"

4
11/05/2016

We had stayed here once before about a year ago and had made the mistake of taking a room near the office and the Interstate. All night long all we heard were 18 wheelers going down the highway. This time we took a room further back from the office and it was very quiet. The room was clean and comfortable. The staff was friendly and the breakfast although not the best complimentary breakfast I have had was good. We will stay here the next time we are going through Benton

"Good place, good breakfast, Great bed!"

4
06/05/2016

My mom and I booked this hotel through Expedia at 1am in the morning on our drive home from Ohio to Texas! We didn't realize we actually booked a suite, which was really cool. For about $80 we had a HUGE living room w/ couch, chair, table with chairs, bar, and mini kitchenette. The bathroom had a jacuzzi tub that was dated looking, but fabulous feeling. Water was hot, bathroom was clean. Entire suite was clean but could stand a little restyling. We shared a king size bed that was a magical cloud of awesome. The only downside to the room was that it was a bit smokey or musty. It wasn't that bad though, and I have bad allergies, so I just sprayed my trusty travel febreeze and slept like a baby. Breakfast was a good hot breakfast and the waffle bar was so cute w/ sprinkles and toppings. Front desk staff were always kind and welcoming, and a lady at the breakfast even gave me a tray to carry food back to my Mom which I thought was very sweet. Great experience, thanks BW!

"Warm and inviting atmosphere"

4
06/05/2016

Very quick check-in w/o reservation, attractively decorated spacious clean room with refer, mw, desk. good parking. Breakfast area was warm and inviting....made me feel as if I was at home. had a stylish living room adjacent to dining area. Breakfast area was very clean offering eggs, bacon, sausage, yogurt, fruit, pastries, oatmeal. Everything I tried was fresh and tasty.

"Best Breakfast, Best Value !!"

5
28/04/2016

Excellent breakfast choices, including bacon! Comfortable dining area with plenty of seating, friendly staff, remodeled within 3-5 years, clean room and linens, GREAT VALUE for the price! Near restaurants, shopping and gas stations. On one-way service road parallel to south/west bound side of I-30, so obtain exit number before your stay.

"Convient Location"

3
27/04/2016

When I checked in the front desk lady was very friendly. However when we were unloading our truck, my husband had noticed that the pool said closed. I had spoke to the lady at the front desk and she had explained that they were supposed to have it open, however with the rainy weather that had just passed through they hadn't got to it and I understand that, but after traveling for a long time and having 2 very excited kids ready to go swimming, this wasn't a good thing. We stayed one night and moved to another hotel for the remaining nights. It was a nice little place, about what you would expect from a Best Western. Not a huge room, cozy though, beds were nice.

"Right off interstate "

5
25/04/2016

Convient location right off I-60. Very Clean, nice tv with cable, comfy beds with plenty pillows, cold a/c! Nice breakfast in the morning with eggs, waffles, sausage, biscuts & more. Quick check in & out with pleasant staff.

"Crowded Breakfast"

4
24/04/2016

Great room... very comfortable bed... you just can't beat the price. The breakfast was what I have come to expect from Best Western. Scrambled eggs, sausage, biscuits and gravy waffles and several other continental choices. However this particular hotel does not have a separate room for the breakfast. It's basically in the very small lobby. Only four tables for folks to sit at. The breakfast area was really crowded as the hotel was pretty full. Lots of folks had to opt to going back to their room to eat. It was a very short one-night stay and all around a very nice stay. Just need a few more tables.

"Try the Suite; worth the price"

4
13/04/2016

After travelling from Abilene tx, we were glad to reach Benton Ar. This hotel is close to I 30 and we had the Suite room which was very comfortable and clean; also very reasonable price. It is not our first time at this hotel and we will return when the occasion arise.

"great"

5
11/04/2016

great room and price very nice to stay at and the location was good and the staff was great as well as the food the room was very clean and the bed was very comfy and also loved the internet so easy to use and had a very nice time there

"Needs updated!"

3
10/04/2016

I had a king suite with a "jetted tub". "Jetted tub" means exactly what it sounds like. It's an old bathtub that has jets in in it. It looked clean, but it was worn and old. The bathroom was tiny and I didn't use the jets, but had to get in the tub for a shower (they aren't separate). The walls in the rooms need painted. The color is an very off white yellowish color that resembles smoke stains, but I don't think that was the problem. I think they just picked a bad color. The carpet was clean and the bed was comfortable. There was plenty of room (suite), but they could utilize that space and enlarge the bath-literally toilet and tub with not a foot of other space. The front desk people were very nice during check-in and check-out. I only stayed here because everything else was booked. I would only stay here again under the same circumstance, but would really consider alternative places.

"benton inn"

1
05/04/2016

First room #121 I believe: sink would not drain. changed rooms: 2nd room #221, I believe: shower/tub water was luke warm. Could not shower in the am. Toilet not clean at the rim. Complained to 2 different front desk personnel, who's response was to contact the manager by phone on Monday. Never heard of such a thing. This room should be discounted back to me on the price.

"Clean Pet Friendly Room"

5
04/04/2016

Our potty trained dogs :) travel with us most places we go, so we were looking specifically for clean pet friendly rooms... The pet bowls and dog biscuits were a nice touch that were enjoyed. The room was nice, spacious, and clean. The green space was limited and not actually marked for pets, but it worked :) The staff was extremely pleasant as well.

"Week-end trip"

5
24/03/2016

The hotel is modeled after the older motor inn concept with outside access. Rooms were large enough and very clean. Beds were comfortable and noise level was surprisingly low. Staff was very helpful. Our TV remote wasn't working but as the front desk clerk suggested, I searched for the receptor on the TV. It had been dislodged and had fallen behind the TV. Breakfast was decent.

"Great Stay for An Even Greater Price"

5
22/03/2016

From start to finish our stay at the Benton Best Western was GREAT! Check-in was quick (as was check-out). The room was clean and even though we had a smoking room it smelled good. The bed was the best ever, very comfortable and we both slept well. The microwave and fridge were both extras we didn't expect but used both. The room was cleaned the first morning (bed made, sink/tub/etc). We will return when in the area.

"Smoking rooms stink to high heaven."

3
21/03/2016

I booked a nonsmoking room but got a smoking room. Imagine my surprise when I opened the door to my room, and was smacked in the face by a room that has not been fumigated since the 70s. Yikes!! It was soooo bad I went back to the front desk where they were adamant I booked a smoking room. I didn't have my confirmation on me and my phone was out of juice so I just told them there was no way I could stay in that room and not lose a lung in the process. Why Best Westerns have not gone 100% smoke free like the rest of the civilized world is beyond me. Anyway, they didn't have another room to offer me and after I ate some crow and said “perhaps” it was my mistake (although it wasn't) they saw they won the stalemate and canceled my reservation . I moved down to the Best Western in Arkadelphia, which was very nice and everyone was happy. The end.

"Nice stay"

4
20/03/2016

We had a nice stay had a Jacuzzi tub witch was great there was a little noise from our upstairs neighbors but didnt last long they have a great breakfast I had biscuits and gravy and scrambled eggs and sausage all very good we have stayed here before really great place

"Ok"

3
26/02/2016

Room was clean, but a bit outdated. Staff was friendly and helpful. Plenty of parking for my truck and trailer. Breakfast was good, plenty of fruit and the normal "free" breakfast fare. The ice machine was quite a bit away from my room and was downstairs.

"Great Two-Night Stay"

5
21/01/2016

My wife and I stayed here while we were in town visiting relatives; convenient location right off of I-30. The room was large and clean, the bed comfortable. Room was made and towels replaced the second day. Table/desk was suitable for laptop, and the Wi-Fi worked well. The hot breakfast was really good; we had it both days. Staff friendly, easy check-in/check-out. All in all a great stay; would stay again.

"Good place to stay"

5
18/01/2016

Perfect place to stay. Very clean, wonderful bed, good food and very nice and friendly staff. Have stayed here once a year in the past number of years. I enjoy staying here the first time and still do after all these years.

"Great place to stay when traveling."

5
13/01/2016

Really enjoyed staying at Best Western. We have stay at this chain many times and have not been disappointed. The night and day staff were excellent and very helpful. The breakfast hit just the right spot to start our day.

"Traveling to Mexico with dog"

5
04/01/2016

Very nice overnight stay. Clean, comfy, good breakfast, quiet. The dog enjoyed it too! Thanks to all hotels who offer accommodations for animals so "snowbirds" have options for their furry family members!

"Traveling Retiree"

4
04/01/2016

It is an older hotel, but each year they continue to make improvements, latest is new tiles around tub area, better TV access (DirecTV now) and better quality towels. I have stayed here many times and will probably continue stopping here during my travels, usually get king size bed - good mattress and pillows, can park next to/near room on ground floor.

"hotel stay"

4
30/12/2015

great staff. room ok but could use some updating. shower was hot. not enough electrical outlets in the room. direct tv was an upgrade but no instruction on how to use tv. ice maker good. overall this is a reasonable place to stay with easy access to I30

"Stopped for rest while passing thru"

1
14/12/2015

When we opened the door we smelled a rank odor like feet or something nasty, had to keep the door open for 45 minutes. We closed the door because it got very cold! The chair had some white something and hair on it and the towels were small. Dump status!

"Horrible Stay"

2
28/11/2015

Checked into room 213 late on the evening of November 28, 2015. Upon arrival discovered Pubic hair on the tub and in the tub. Tub was dirty in addition to the Pubic hair. Notified Beverly at front desk who said she would make a note of the disgusting problem. Cold room ....turned on heat but smell of dirty filter or heater itself made it impossible to use. The smell was nauseating. Called front desk to request an extra blanket and was told to come get it myself. I don't expect to get up and go get a needed item myself. No way ! Cold...dirty miserable room. This is not my first stay at this Best Western but it is certainly the worst. Can't sleep in frigid room No excuse for such disregard for a guest. I will be filing a complaint with Best Western Corporate. Shame on you Benton Arkansas Best Western. If this is how you treat your guests....I won't come back. Fellow travelers ....we all have a choice. Choose an establishment that values you and your traveling dollars. Benton Arkansas Best Western misses the mark in huge ways. I have photos of the Pubic hair I found but won't post here. I will save that for corporate to view. Disgusting miserable horrid stay !

"Great Place to Stay"

5
28/11/2015

Hotel was very convenient, clean and reasonable. Staff was extremely helpful and very friendly. Breakfast was great. Was cold outside so Pool was not opened. Vehicle was safe. Our pet was quite comfortable.

"Great place for a one night stay"

4
25/11/2015

On our way to West Texas from East Tennessee and picked this location for a little overnight rest. The decor is a bit dated, but the room was exceptionally clean and quite. A great value and I would stay there again for sure. And a bonus is an iHop is just a half mile away. Good rest and good breakfast--can't get a better start to another long day on the road.

"w\\always welcomed at best western even Our dog"

4
22/11/2015

when we take him ! i always try to use BW when I travel as the standards are usually better then most ! Though occasionally the bed isnt as nice as Id like but mostly is fine! I find it is consistent and comfortable and I tend to get better service with BW! I can count on this Brand with good breakfast and friendly happy staff!

"Sort of My Weekend Home"

4
17/11/2015

I have been going here on the weekend since my husband is in a neuro rehab facility nearby. The staff have always been friendly and have accommodated my request for an upstairs room. Aside from one visit, they have always given me the same room which is kind of nice to have some familiarity when a person is 3 1/2 hours away from home. Included is a nice breakfast of an egg dish, meat, pastries, cereal and fruit.

"Good place fhe price"

5
16/11/2015

The room was clean and relatively quiet considering you are next to I-30. All rooms are outdoor rooms. You have access to Little Rock and Hot Springs close by. Many shops in and around hotel and places to eat. Breakfast was fine with choice of some hot items and cereal and muffins.

"Ok place to stay"

3
11/11/2015

My husband and I needed a place to stay when passing through and got online and booked this hotel. First they put us in a smoking room and oh my we had to be moved.. Then the put us in a non smoking room and it was much better. The hotel was clean but out dated the bed was comfortable and the breakfast was good.

"Nice Clean Beds & Quiet"

3
11/11/2015

I am a smoker so having a smoking room was nice to have. Even though I could, I did not smoke in the room for the most part and the room did not smell like a smoking room. I may be immune to the smell ofcourse, but, The Room Was Fresh. Great Location - Close to many eateries & right off the Hwy. I drove 550 miles - was tired & hungry - Best Western saved the day ~

"Love this hotell"

5
26/10/2015

Stay at Best Westerns for any long stays. Best Western Benton has always been so friendly, helpful and so comfortable. The hotel and area surrounding are always clean and well maintained with plenty entertainment close by.

"Excellen prices"

5
26/10/2015

Very nice room, I had the King suite, lots of room,,,very comfortable beds. Excellent prices for their rooms, Very affordable accommodations, with outside doors so you can walk from your car to your door. They do have truck parking for the Big trucks.

"Great place for the price."

3
18/10/2015

We stayed here due to convenience and price. It is an older facility, but it was clean and had the usual amenities - microwave, refrigerator, hair dryer and ironing board, etc. Our toilet overflowed and they sent someone running to our rescue. Everyone was extremely nice. Price included a decent breakfast.

"Great Stay"

5
15/10/2015

Older hotel but well kept. Room was very clean and updated. Bed was a little hard for me but was fairly comfortable. Employees were friendly and helpful. They recommended a good restaurant that was close by. Even though it was by the interstate, our room was quiet. The breakfast was extremely good. Scrambled eggs, sausage patties, waffles, pastries, and more.

"Clean and Well Managed Facitlities"

4
06/10/2015

I was pleasantly surprised by how clean and well managed this property was when we stayed there. The room has good amenities, and the bed is very comfortable. I felt well rested.The staff were very helpful. Whenever I needed help they all cheerfully tried to help. The premise is situated along a major highway with lots of traffics. If one left the room door open, it can be rather noisy. Also, the only way to access the premise is via the service road alongside the highway. So it can be a bit difficult to find. We found the location of Best Western Benton Inn, to be ideally suited for our needs. We wanted to find a place not too far from the Hot Springs National Park, but close to a town. We did not want to stay at the township of Hot Springs itself. So Benton was ideal for us.

"Great stay"

5
03/10/2015

Friendly staff welcome, sweet people. Clean room and quiet even though close to freeway. Spacious lobby and dining room. Wonderful breakfast, crispy bacon, well prepared. Highly recommend. We had a group with us and were well cared for. Stay here!

"Bunch of thieves"

1
20/09/2015

This hotel is run by, or at least employs thieves. I checked out in the morning but forgot my phone charger so went back to get it. Went back to the room where housekeeping was already cleaning the room. The charger was gone from the wall right where I left it magically nobody has seen my charger that cost me $50. High speed gold plated 6 foot braided cord. I triple checked my bag I know I left it in the room. All they can tell me is sorry. The female that takes the dirty linens that looks cracked out and missing half of her teeth is who stole it. She didn't know anything about my charger but offered to give me her personal cheap charger out of her car. Yeah, red flag. She wasn't being nice. She was babbling after I told her I was making a report to the management, corporate, and the local authorities. If you stay here just know the place is being run by people who will steal from you and lie to your face

"Disappointing"

2
01/09/2015

I always thought Best Western was a guarantee for a good place to stay - but we found out the error when we reserved a room for two nights. We cancelled our second night because - there were flies everywhere, the air conditioner could not cool the room, the ice machine could not keep up with the demand (which was small), the bed was okay but nothing that comfy. The remote for the TV worked if you had the patience to push every button five times to get it to respond. Just disappointing - the lady in the office was great. The so-called restaurant - it was next door actually - the service was extremely slow but the food was very good.

"Good value for the price."

4
24/08/2015

The room was a little small but the beds were comfortable, we couldn't get the tv remote to work but no big deal. Over all, considering the price, free wifi and free breakfast, it was a really good deal. Coffe was good and the breakfast buffet was better than expected, I would stay there again.