Best Western Hotel Bandera Suites & Saloon, Bandera

Great stay friendly service , stay was great clean place with nice balcony view. We will be staying more often. We usually stay at bed at breakfast or houses but decided to try this Hotel this time . Will be back for sure!

This hotel was awesome. Our room was clean and comfortable. The location of the hotel was convenient as well within walking distance to shops and dining. Madison was very helpful and friendly. We would definitely stay her again!

Room was clean, the staff was very friendly. My grandson really liked all the cowboy decor. We ordered the hot breakfast and it was both ready ontime and delicious. Our room was on the parking lot side and it was nice and quite. We would stay here again.

We stayed in this hotel for one night. The hotel and the rooms are very clean. I would hope so for a new hotel. Balcony was a nice touch. The staff at the hotel were nice and helpful. I can say that I did not care for the way the bathroom is set up. When you walk into your room the bathroom is to your right with no door. The door is a sliding door that separates where you walk in and the bedroom. The hotel was a little pricey but it was comfortable.

Well I have to admit I didn't stay here. But listen to our story. We reserved 4 rooms. Arrived by 6 pm and they had given away ALL of our rooms. All of them. So they refund our money (how generous!). They best they could do is rebook is 20 miles away. After we drive 7 hours to get here. No compensation. No nothing. It's twice Never staying here again. Ever. Best western is off my list forever.

Cori Reid, General Manager at Best Western Bandera Suites & Saloon, responded to this review
We are very sorry for the poor service you received and for the inconvenience. We genuinely care about our guest, so what you encountered is not a reflection of our usual service standards. Rest assured, your concerns have been shared with the appropriate individuals to ensure we are more diligent in serving our guests better moving forward. And to prevent from this from happening in the future.

There is no bathroom door for privacy. Bad design. Breakfast was brought in from outside vendor. Was told breakfast was made at hotel. No room service. Otherwise, hotel was new, clean, good location in town.

Big John and his crew graciously allowed my husband and I to use one of his blocked rooms: Hotel decor Cowboy Chic, clean and affordable. Lobby Saloon bar with different drink specials-the Morning Bloody Mary was delightful! Madison at the front desk and bar is warm and accommodating. Cori, the General Manager an active participant in the running of this place and made sure to engage with guests to make each feel special, More like a quaint BnB. We were in room 316 and was not bothered by local bar noises. Our king bed was comfortable and clean; A/C seems to not stay on at the lower settings when we were gone, which saves them money but took a while to get room back to the desired temp - “hot flash Queen” ; I missed daily maid service for trash empty, fresh towels and making of bed - so 2nd morning I took care of trash and dirty linens and found the cleaning crew for fresh linens.(remember to tip these hard working ppl). Breakfast bar was fresh fruit, yogurt, muffins. We will be staying here again in the future and these ladies have set the standard for other Best Western's!!

The cost of the rooms is way to high. We paid more than $185 for a one night stay. Although it is a new hotel, it sits dead center of a small town. There is several bars with loud music within a block or so.

Are you kidding me taxes for county state and city that was not for warned before I handed over my credit card super small pizza $12.00 how outrageous is that I pay $200.00 for less then 7 hours and not even a view of the city or a balcony that's bandera for you out to take from the poor to feed the rich lmfao never again

Although there are not many choices in Bandera, TX for hotels this place was one of the nicest rooms I have stayed in. Beautiful decor and a comfortable bed. I highly recommend the room despite a bit of ongoing construction and upgrades which did nothing to interfere with my stay.