Best Western Hotel Anthony/West El Paso, Anthony

Mattress covers or protectors on, a peace of mind for me, and clean linens and towels. Hardwood flooring. Clean rooms. Friendly front desk staff. It looked a little sketchy at first but turned out to be a great stay.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
CamiRee, thank you for taking the time to review your stay. We appreciate your feedback and look forward to seeing you soon. Safe travels.

My family and I were tired of driving 18 hours, we stopped by best western @ Anthony, Texas and we were in our beds in no time. The check in was fast and pleasant, beds were very comfortable and rooms were clean. Highly recommend it!

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
fiz2021, thank you for taking the time to give us your feedback. Safe travels and hope to see you back next year.

This property is located north of El Paso just inside the Texas border. It's a newer property - or at least recently refreshed. While not very important, I was glad to have my BW membership level recognized at the front desk. Breakfast, standard BW fare, and internet are good. Given the location, far from any local attractions, it's best for a rest stop on a long drive. Accordingly, I'd look for a lower price point. The only problem I had was mainly guest related. Approaching my car in the morning, someone appeared to have unloaded trash from their vehicle and thrown it around my car. There was also dog excrement under and behind my car. It is not the fault of BW management for guest behavior but this showed the parking lot was not monitored. For those reading this review: leave your animals at home - they do not benefit from long car rides.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Stephen H, thank you for taking the time to give us your feedback. We apologize for what you experienced during your stay. We strive to keep our parking lots and public areas clean at all times. This is not a usual occurrence and will share your feedback with our staff so we may improve. Safe travels hope to see you back soon.

Nice place and (literally) next door to everything. Customer service is good and they have an awesome breakfast. The room was clean and comfortable and I slept very well. Despite the close proximity to the highway, in my room, I couldn't hear the traffic. The parking area is well lit.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Q1289RLalexs, thank your for taking the time to give us your feedback. We hope you will be back to visit us soon. Safe travels.

This hotel is friendly, affordable, easy on/off to interstate. They offer a variety full hot breakfast, comfortable bed. At this time NO USB chargers for phone so be sure to have a wall charger or a computer if you need to charge a phone.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Barbara W., thank you for taking the time to rate our hotel. We appreciate your feedback and we are working on installing more USB connections in the rooms. Safe travels.

Our travels were for the purpose of a family "meet and greet" in El Paso. This hotel was the closest to where we would be gathering so it seemed the logical choice. We were not disappointed. Our stay was for 3 nights. From check-in to check-out every one of our requests, especially daily servicing of the room were met with a sincere desire on the part of the staff to make us comfortable and see to our needs. If there is to be any criticism it would relate to Internet availability; slow and dropped from time-to-time, and breakfast selection. It is well-understood COVID plays a role in breakfast service so it is suffice to say perhaps it is best to stay with waffles, cereals, and breads for the foreseeable future. Clean rooms, decent amenities, reasonably quiet. Would stay here again.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
LuvToCruise4001, Thank you for taking the time to write this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Place was clean and well maintained. Only stayed one night. Walked to Burger King for dinner. Bed was comfy and pillows were nice. It was loud to traffics and rooms next to me. Heard door slamming and like knocking most of the night. Stayed in corner room.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Liltxblueme, thank you for taking the time to review your stay. We appreciate your feedback. Safe travels.

Everything was fine until there was a huge rainstorm and the electricity was out for the entire night. There was no a/c on a hot, muggy night in Texas. Backup plans for cases like this should be in place.

Gloria Maldonado, General Manager at Best Western Anthony/West El Paso, responded to this review
Estela Araiza, thank you for taking the time to review your stay. We appreciate and value your thoughts and will use this information to help improve our hotel moving forward. We once again apologize for a situation that was out of our control and look forward to doing better in the future. Safe travels.

Upon arrival Gloria was very cold but to the point. Which is not any way okay to greet guests. We spoke to Jaime at the front about the flies, and DEAD bugs in our room, we asked him to provide us new cards since ours were not working and he asked us to come back at a later time. Each time I went back he was unavailable. There was a pile of dog feces in the fitness center restroom. An employee named Victoria who I assume lives at the hotel with 5 kids left her children unattended in the SWIMMING POOL. These stay was completely horrible. I have photos as proof.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Eliskalove1, Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past or control guest actions but you have my commitment to improve the way our staff serves every customer. Please accept my sincerest apologies on behalf of everyone on the team.

Clean and safe, easy parking for all sizes of vehicle. Well provisioned for a budget hotel. Decent wifi blankets the area. Free breakfast a bit meh though plenty of good places to eat nearby. Crazy u-turn from the highway but quite doable. Slept well.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
CalhounC, Thank you for your review. We will share this with the team to let them know how we are doing. We really appreciate you being a customer. Have a happy summer and safe travels.

I truly felt as comfortable as if I was at home. Great quality in every respect. Best breakfast - wonderful variety of food to accommodate everyone's appetite and all diets. Fitness room had enough equipment to get in a substantial workout. Plenty of COVID awareness and safety measures. The area was also very conducive for a 4 mile run - easy to figure a safe easy route.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear smckendry2021, thank you for taking the time to review our hotel. We are delighted to hear you enjoyed your stay and found accommodations up to par. We have been working hard to make our guest feel at home while still keeping up with Covid protocols. We hope to see you back soon. Safe travels.

I had an excellent stay. The staff was friendly and very attentive. The rooms were exceptionally clean and they had a hot breakfast, including bacon,eggs, waffles and potatoes. It was a great get away during these trying times. I would definitely recommend.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear ediths5052020, thank you for taking the time review us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe travels.

We found this hotel very close to highway and services. We needed a place due to emergency car work so we were not happy to have to stay. But, it has very comfy and clean rooms, helpful people and includes a good breakfast. Perfect!

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear Suncitygramma, Thank you for taking the time to review our property. We are sorry to hear about your car, but happy you found our hotel accommodating. We are working hard to keep our breakfast and property comfy and clean during this pandemic. Wishing you a safe journey.

When traveling between Austin and Sedona, Arizona, we needed a place to stay overnight that was not in New Mexico due to Covid restrictions for New Mexico hotels. Found this hotel in Anthony just on the border but still in Texas. The staff was very friendly. Room was clean and comfortable. There was actually a breakfast spread the next morning that was very good and served by an employee. Would definitely stay there again.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Jeanette S., Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. We hope you will come back and see us again soon.

We were traveling through and needed a place to stay overnight. The rooms were clean and comfortable. The hotel staff were friendly and helpful. The internet worked well. The breakfast was served to us due to Covid restrictions but it was good other than the waffles. I think they were undercooked. Everything else was great!

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
TanyaP346, Thank you for taking the time to rate us and for writing this review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you back soon. Safe travels.

After driving for hours upon hours in a semi-truck, this was a welcome sight. The hotel has excellent staff with great service and the rooms were so clean. You do not expect something like this on the highway outside of a place like El Paso. I'm going to keep this place in mind whenever I'm travelling through for whatever reason. This was by far one the best hotels I've stayed at.

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Jerome375, thank you for your rating and review. We are delighted to hear you enjoyed your stay with us and we look forward to seeing you back soon. Safe travels.

Clean hotel right on I-10. Friendly hotel staff ready to help. Hotel is outside El Paso, away from the busy area yet right next to major highway.Highly recommended if need a place to stay after whole day of driving in the Texas desert

Glo mal, General Manager at Best Western Anthony/West El Paso, responded to this review
Happytraveler99999, Thank you for your rating and review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We had just tried to stay at a much cheaper hotel but the lower cost was not worth it. This hotel is well maintained. Felt very safe. Teh desk clerk was very friendly and inviting. The room and beds were very comfortable.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
TexasBill8, Thank you for taking the time to write this review. We are happy to hear that you enjoyed your stay and that you found our facilities clean and safe. We work hard to keep a clean and comfortable place for all our guest to enjoy. Safe travels.

Check-in was quick and easy. Our room was clean and comfortable and exactly like the picture we saw on the website. Everything worked well. The breakfast was hot and good and there was plenty of food and drink with enough choices to please any palate. The dining room was clean and comfortable. All the employees we dealt with were friendly, knowledgeable and competent.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
John, Thank you for your rating and review. We willl share your feedback with our staff and are delighted to hear you had a pleasant stay. Safe Travels.

We checked in with no problem and quickly. Was offered snack package for our stay. Room was nice and clean. Everything was great. Check out was even faster. Was able to get breakfast. We also got hot chocolate and coffee to go also. Thank you!

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Dear ashkarter33, Thank you for your rating and review. We work extremely hard to ensure our guest have the best customer service experience. Happy to hear you enjoyed our breakfast options. We hope to see you back soon. Safe travels.

This part of the review is a bit of a pain in the butt. You have the information you needed with the questions asked. This property is in the upper ten percent of property in the price range provided by the majority of my clientele.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Dear yorkvalleypilotcars, Thank you for taking the time to write this review and rate us. We appreciate your feedback and look forward to being your hotel of choice when in the area. Safe travels and happy holidays.

The staff was very professional and courteous. The hotel appears to be recently renovated. The breakfast was hot, fresh, and well presented. The hotel is conveniently located just off the I-10 with fast food in abundance near by. All amenities worked fine and I would recommend this property to anyone in the area. I have stayed here several times and will be staying here in the future when in this area.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Hanna1955, Thank you for your rating and review. We appreciate your feedback and will share your comments with our staff. We hope to see you back soon. Safe travels and happy holidays.

Great little hotel very friendly staff will visit over and over again on my way through for business very convenient if Expressway staff was very helpful just newly update very clean place I will always remember on my way through

Glo m, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear markf122, Thank you for your rating and review. We are continuously working to keep our property clean and updated and will share your feedback with our staff. Safe travels.

We love Best Western in Anthony!! Gloria's crew is family!! Home away from home!! Great breakfast!! Comfy beds!! Pool and fitness center always clean!! Laundry facilities available!! Inexpensive!! Thank you!!

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
bubbablue2014, Thank you for taking the time to write this review. We thank you for choosing us and making us your home away from home. Its always good to see you all. Safe travels, happy holidays and hope to see you soon.

Excellent rooms, quiet, clean, helpful friendly staff, slept well went out and did things came back to a clean room. I would highly recommend Best Western to my family and friends. Future stays out of time will be at Best Western every time.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
975marcellad, Thank you for your rating and review. We are so happy you enjoyed your stay. We look forward to seeing you again in the future. Safe travels.

This hotel was very nice. I thought the room was really beautiful. I loved the hardwood floors. The staff was very friendly.The breakfast was kind of average. I was very surprised that there was no meat tho. This was the 1st Best Western in a long time not to offer any meat at breakfast. I would definitely stay at this hotel again.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Barbara W., Thank you for your rating and review. We are sharing your feedback with our staff to help us improve our breakfast offerings. We hope to see you back soon. Safe travels.

This hotel is one of the best! No, it is not big and fancy. However, they met all of our needs. Every employee, from the front desk to the maid was friendly, had a big smile and asked how they could help. We were given a cold drink and cookie when we arrived. The breakfast was amazing, lots to choose from and each table had its own assortment of condiments. The pool looked wonderful as did our room. It had a friendly, downhome, comfy vibe. We would definitely stay here again and you should think about staying as well.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
60seattle, Thank you for your rating and review. We strive to provide our guest a good experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Safe travels.

Good stop on our coast to coast trips. The rooms are clean and the price reasonable. The inn is convenient to interstate 10. The staff is always helpful and efficient. We have stayed here before and will do so again.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Dave D, Thank you for your rating and review. We appreciate your feedback and look forward to being your hotel of choice when in the area. Safe travels.

The moment we checked in the staff was wonderful. She searched and found that I was already a rewards member and gave us a better rate (my sleep deprived brain had forgot). She was so helpful and polite. The room was very clean and comfortable. After an amazing nights sleep, the complimentary breakfast was perfection. Staff was always cleaning and making sure food was stocked. Would highly recommend this hotel- we will definitely book this place in advance next time we road trip!

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for your rating and review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

During my 21-day motorcycle trip, I've stayed at 10 BW Hotels when I had stayed here. Unfortunately for me, I'm tired(I've stayed at two more since then) and I didn't write down any specific details about this stay. The good thing is that if I had had a bad experience, then I would remember it. So I'm going to say that I had a great stay, which I'm sure I did. I do know I would stay again if ever in the area.

Glo m, General Manager at Best Western Anthony/West El Paso, responded to this review
Paradise39537131942, Thank you for your rating and review. We know that when on the road you have many choices and we thank you for choosing us. Safe travels.

The staff is so AWESOME and make the stay enjoyable. The rooms are always clean. The pool is always sparkling clean. The breakfast area is always super clean. They have a great selection of food. We always have a great stay...

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
FarAway36889049988, Thank you for your rating and review. We appreciate your feedback. We will share the feedback with our employees and we look forward to seeing you back in the future. Safe travels.

It was enjoyable. I have been staying at this hotel for several years when we do back to schools shopping during tax free weekend. It is convenient as it is close to the El Paso Outlet mall. We also sometimes have family from New Mexico meet us to visit while we stay at this motel.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
D9248AZroberts, Thank you for your rating and review. We are so glad to be able to your hotel of choice when in the area. Safe travels and hope to see you back soon

This hotel had exceptional quality from the employees, the amazing breakfast, and very comfortable room. There was nothing that we could pick out as needing improvement. Outside notices cannot be heard in the room.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Kim, Thank you for the perfect rating. We appreciate your business and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe travels.

This Best Western is wonderful. Had a ground floor room and was totally wowed with how quiet it was. No freeway noise. No street traffic. Front desk staff Gloria was friendly, quick, and knowledgeable. Room was in perfect condition: laminate floors were clean and everything in the room was in place and working. Bathroom is a tub/shower combo. Breakfast in the morning was fresh and the breakfast area was constantly tidied up by staff.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Barbara H. Thank you for your feedback and review. So happy you found everything to your satisfaction and that it was so quiet. We hope to see you back soon. Safe travels.

Friendly accommodating staff, no hassle with check in or check out, clean rooms and common areas, variety of options for complimentary breakfast. For a great travel experience Best Western is the place to go with reasonable rates.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
ljranney71, Thank you for your rating and review. We appreciate your feedback.

Had a really great stay here. The room was very comfortableand even had a jacuzzi tub in it. The staff at the front desk were also very friendly. We didn't get to use the swimming pool but it looked very inviting.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Yogeshn, Thank you for your rating and review. I appreciate your feedback and are delighted to hear you enjoy your stay and jacuzzi tub in your room.

They treat you well. They have very clean rooms. No one bothers you when you're sleeping there's no noise at all. In the morning the breakfast is very good no complaints about their food. I recommend best western to my family and friends all the time when they travel

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
tonytostado0910, Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe travels.

The rooms are large, with new, inexpensive, but functional furniture. The layout is motel style with the rooms opening on to the parking lot. The noise from adjoining rooms with locked, pass-through doors is pretty obnoxious. You can hear conversations pretty clearly. The floor in my room was faux wood with floor mats by the side of the bed. The breakfast offering is about average for today's hotels. The staff seemed friendly, but shortly after my afternoon check in, someone tried to enter my room with a room key while I was dozing off in a nap, either housekeeping or a guest issued the wrong key. (The door was barred with the safety latch, so they opened the door but didn't get in to the room.) Either way, guest or housekeeping, that is a staff mistake. The nearby town of Anthony has little to offer. So, drive on to Las Cruces or El Paso if you are looking for anything other than a place to crash for the night.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
ColinC835, Thank you for your feedback and review. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

The rooms are very nice and big. The staff is freindly and helpful. Breakfast is delicious with lots of choices. The hotel is conviently located close to the water park. Also lots of convient stores and fast food resturaunts locted near by. I will definitely be returning for our next vacation to Texas.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Joshua, Thank you for taking the time to write this review. We appreciate your feedback and look forward to seeing you back again next year. Safe travels.

My wife and I decided to stay here on our way to Los Angeles and this was a great stopover. All of the staff members were friendly and helpful. We got a great room at a fair price. The room itself was clean and spacious. The hotel is easily accessible from I-10 at Exit 0. We will definitely stay here again.

Glo m, General Manager at Best Western Anthony/West El Paso, responded to this review
NumberOneReviewer, Thank you for your review.We are delighted to hear you enjoyed your clean spacious room and found our location convenient. We look forward to seeing you soon. Safe Travels.

After driving a 27 foot moving truck for 14 hours this hotel was a fantastic stop over to sleep at. The people were quick with the check in, friendly, courteous and good to deal with. I could not ask for anything more. The room was clean and I had no issues. Simple, quick easy stay.

Glo m, General Manager at Best Western Anthony/West El Paso, responded to this review
CliffKurkowski, Thank you for your rating and review. Delighted to hear you enjoyed your stay. We strive to provide all our guest a clean and enjoyable stay. Safe travels. Hope to see you back soon.

Right off the freeway with very little traffic noise. Secure wifi. Very very clean....the floors gleamed! My only complaint would be that the bed was really high! Linens and towels were excellent...like new. Breakfast area was spacious with huge variety and very clean and well stocked.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for taking the time to rate us and to write this review. We look forward to seeing you again and we continue to strive to provide a clean and enjoyable stay for all our guest.

This Hotel is absolutely incredible . The facility and guest rooms are immaculate! Incredible savory breakfast with a real flare for variety. Incredible staff , management and ownership. Thank you for many memorable stays !!!!!!

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Resort57013739695, Thank you for taking the time to write this review. We are delighted to hear you enjoyed your breakfast. We work very hard to ensure our guest have a clean and comfortable stay. Safe travels hope to see you back soon.

Very clean and well maintained property excellent service and great staff. Very well located easy access to I-10. Rooms are top notch in decor and comfortable. Breakfast selection was great close proximity to 3 truck stops and convenient stores and a couple of restaurants within walking distance.

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Navigate29305478609, Thank you for your review and feedback. Hope to see you back soon. Safe travels.

I travel alot due to my job and also for family vacation I stay at alot of hotels but I have to say this one was the best the staff was excellent rooms were very very clean and organized outside and lobby were very clean I had no issues during my stay none great job I will always use Best Western everywhere I go

Glo m, Manager at Best Western Anthony/West El Paso, responded to this review
Dear Adventure16453599633 Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Safe Travels.

We stayed here for 21 days until our house was ready. Very friendly staff and clean rooms. The housekeeping staff was quick, efficient and friendly. Will definitely recommend to family and friends when they come visit us.

The Best Western in Anthony is my favorite. It is easily to get off of I-10 and easily to get back on I-10. That is why I have stayed at this Best Western at least 4 times per year for more than 10 years.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Karelg789, thank you for taking the time to write this review. We really appreciate you choosing us as your hotel of choice when in the area. Safe travels and happy holidays.

With all the construction on I-10, once you get to the motel the stay was excellent. The room was clean, bed was comfortable and the breakfast was delicious. We were able to park right outside our bedroom door so was very accessible for my wife who has difficulty walking.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Roving60929, Thank you for taking the time to write your review. We are delighted to hear you enjoyed your stay and that you found our location very accessible. We hope to see you back soon, safe travels.

My company booked this hotel because I was visiting both Las Cruces and El Paso. It was a little noisy at times due to the freeway close by and people getting in late or leaving early- neither of which the hotel can control. The room was clean, had wooden floors instead of yucky carpet and it looked as if the bathrooms had been recently done. The toilet was very slow in flushing. The electricity when out while I was gone the first day and I couldn't figure out how to reset the clock and apparently housekeeping couldn't be bothered to do it either in the next two days. I do not see much staff but the young guy on when I checked in apparently doesn't know what time zone the hotel is in! I'd stay again but be aware unless you like fast food there isn't much to eat nearby. Breakfast at the hotel was different every morning but packaged stuff mainly and while I can appreciate local flavor jalapeno biscuits are not for everyone!

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
PJG. Thank you for your recent stay at our property and for providing such valuable feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Employee's are great they go above and beyond to make your stay a great one !! rooms are clean pool and Jacuzzi are a plus , Breakfast's are hot and wonderful , i stay here alot and i cannot wait to stay again ! Love this Hotel !! This is the place to stay if you are traveling through Anthony / El Paso Texas ! And you are right next door to Wet and Wild this is the spot to stop at if you are traveling alone or with family ! Close to stores , Resturants , gas stations what more can you ask for all at your convenience Great Location even though the staff here is what makes this stay and your Travel so much better !!!

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
Dear susannZ9332PY, Thank you for your review. We are so happy to know you enjoyed your stay. We look forward to seeing you back next year. Safe travels.

The VERY BEST experience I have had in years!!! From check-in to check-out, everyone was great. Room, breakfast, and other amenities were all great. The only thing I did not like, is that I was not staying another night.

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
Roger, Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay and that our staff was able to deliver our brand promise of superior customer service. We hope to see you back soon, safe travels.

This BW motel in Anthony, TX is my go-to stop for my 22 hour drives from L.A to Dallas. The hotel is always clean and nicely decorated. The laminate wood floor in the ground floor rooms. The motel is located near several fast food places and several gas stations. There is a Walgreens close by. When you need to get off the highway to rest and on the highway quickly the next day, this is a great place to stop.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for your rating and feedback. We are glad you enjoyed your stay. Safe travels

The BW Oasis in Anthony is very well-maintained with super comfortable beds and a variety of different pillows to choose from. Our room (109) was downstairs and we did not hear the upstairs neighbors except one time when they came in around 9pm — but we only could hear light footsteps and not what is typical for motel rooms. The rooms have a mini coffee bar, a fridge with small freezer, a microwave, an iron and a hair dryer. Our room was very clean and the beds were spotless. There are even sani-wipes in the rooms to use for the TV remote, door knobs, etc! The breakfast bar was also really clean and was kept stocked up during the early Saturday morning rush. They had fresh scrambled eggs, potatoes, sausage links, hot oatmeal, a variety of fresh fruit, yogurts, and pastries, in addition to a coffee bar, cold cereals and juices. I was happy to have almond milk available to use in my oatmeal and I noticed a sign that said they have gluten-free options to choose from. The pool area was nice and clean. And they offer towels to use at the pool so you don't have to use the ones from your room. Although some people might not like that the rooms are all exterior, we like being able to park right in front of our room and not have to lug our suitcases onto a cart and then through the hallways to get to our room. We will definitely stay here again on our next trip to and from central Texas!

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for taking the time to write this review. Your feedback and rating are greatly appreciated. We are delighted to know you enjoyed your stay. Hope to see you all back soon

Exceptional check-in experience. Was referred to an authentic Mexican restaurant. Notified desk about nonworking clock and it was replaced within minutes. Pool water was too cool but was able to enjoy the Jacuzzi and visit with some of the other people. Enjoyable stay

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear William, Thank you for your feedback regarding your stay, we are delighted you enjoy your stay and found our team to be so welcoming. Thank you for the positive feedback.

We are pilot cars and have stayed here when working. We Escort wind turbine blades. We have been here a week waiting to load. This is a great stay. From when you walk in lobby and see the pristine floors and surroundings. The staff is awsome. Rooms are clean and very comfortable. The pool area is great. Good breakfast. Thank you for a comfortable stay.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Victoria, Thank you for your feedback regarding your stay. We are delighted you enjoyed your stay with us and you found our team and lobby so welcoming. We will share your feedback with our team. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

excellent place to stay on a road trip. good breakfast, friendly staff and easy access on and off the freeway. would definitely recommend staying here if you are planning a road trip. comfortable beds, nice television, fridge and micro.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Ken, Thank you for your rating and review. We appreciate your feedback and look forward to seeing you back again soon.

Simple yet clean and elegant rooms. A++ Service . It has been my experience that Best Western just does things better than a lot of the competition. You wont find a better deal in town for the ammenities offered here.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Jose C, Thank you for your review. We appreciate your feedback and look forward to seeing you back soon.

Recently renovated, rooms clean and well decorated. Amenities well maintained. Front desk staff was professional and friendly. Would recommend this motel to anyone passing through or here for an extended stay.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
luraydj, Thank you for your rating and review. We appreciate your feedback and look forward to seeing you back soon.

I always look forward to my next visit at BW at Anthony. I enjoy being at the BW, the facility is best I have been to and the rooms are beautiful, the pool is very clean and the workout room is something to brag about. The staff goes out of their way to ensure your stay is enjoyable. The Breakfast they provide is outstanding, the Wifi is strong and very secure. The location is perfect not to close to the highway, and is near to all major food outlet. You will love staying at this beautiful BW

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Cindi C., Thank you for your review and rating. We are truly working hard to make our guest stay enjoyable. We are in the final phase of the remodel and can't wait for all of our guest to enjoy our facility. Hope to see you back soon. Safe travels.

Room was clean and comfortable. This was the last hotel after a 2 week long roadtrip and I was ready to be back home. Nice stay and decently stocked breakfast. Although I'll probably stay away from scrambled eggs for a few months.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Rose, Thank you for your feedback. We strive to meet and exceed our guest expectations, and we are always working on improving our breakfast and our service. Thank you, safe travels.

I am at a loss to why folks give this hotel a good rating for room cleanliness. I found stray hairs both from the head and “other” regions, all over the bathroom, not my color. I stayed two nights and gave housekeeping a tip with the hopes they would do a better job but upon entering my room again there were different hairs all over. I cleaned my bathroom again with my sanitizing wipes. I won't stay again and it's way to expensive a regular Best Western.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Rose, Thank you for your feedback and review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

This motel has been our choice of accommodation on two occasions when travelling from Yuma, Arizona to Rosharon, Texas and also when returning from Dripping Springs, Texas to Yuma, Arizona. Our first experience of utilizing this motel impressed us to the point of again acquiring accommodation there. There is easy access to and from the motel to the major highway #10 and food services are also very nearby if they are needed!! I would not hesitate to recommend it to those who want a clean, very presentable and comfortable room to spend time to achieve their rest and relaxation for however long they choose to do so!!

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear Joanne L, Thank you so much for your review and recommendation. We strive for excellences and your feedback is greatly appreciated. We will share your feedback with our staff as it motivates us to keep improving. Safe travels and hope to see you soon.

Parking lot is limited in size, usually large trucks take up parking spaces. Police secure the premises at night, don't know why they cruise thru but it is a comfort to know my truck is in good hands. Breakfast is the best part of the visit, very good presentation and tastes great.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for your feedback and your rating. We work hard to ensure the safety and comfort of all our guest. While truck parking is limited, we do have some areas for 18 wheelers available. We hope to see you again soon. Safe travels.

An exelent location for any occasion, semi truck parking just 30 ft at pilot truck stop. Helpful employees. Will recommend easy access to free way and lots of places to eat.???? 5 star rating was my experience

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear robertpO3872ZF, Thank you for your review. We appreicate your feedback. We do have limited truck parking on the property, but like you said the pilot is just accross the street. Thank you for choosing to stay with us, as we know you have other choices when in the area. Safe travels.

Driving in from San Diego on our way to Houston, we were happy to get to the hotel and relax. Check-in was Welcoming and so friendly. Management & Staff are all very accommodating and eager to make sure you enjoy your stay. The rooms are beautifully renovated and beds made for a great nights sleep. Thanks to Gloria, the GM for a wonderful stay!

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear TXcwby76, Thank you for your feedback. We are so happy to hear you enjoyed your stay and look forward to seeing you back soon. Safe travels.

Have stayed numerous times at this property and have always been greeted by a friendly staff. The rooms are spacious and clean and the beds are very comfortable. The breakfast is hot and good. Give it a try.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear pete F, Thank you for your feedback. Safe travels hope to see you soon.

Room was very clean and my privacy request was accommodated. I like to stay here when visiting my son at La Tuna Federal Prison as it is very close. The staff is always nice and everything is clean and the breakfast is very good. Next time I will ask for a room on the side facing Wet & Wild though. The side facing the Burger King had truck noise (after all a truck stop is across the street!) but worst was some blackbirds roosting in a tree outside my room that would not keep quiet all night! Other than that, my stay was great!

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Thank you for taking the time to write your review. We appreciate your feedback and look forward to having you back soon.

Very well-kept property conveniently located at the Interstate exit. Fast food and fuel stop within walking distance. Staff is excellent. Hot and cold breakfast items well varied and breakfast area is sufficient. I especially liked having tile floors in the room rather than carpet. Very nice place with very nice staff makes this a good value for your money. I'd stay here again with out any hesitation.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Jeffrey T. Thank you for a great review and recommending us. We hope to see you back soon. Safe travels.

Nice comfortable stay, clean throughout. Reasonably priced and definitely worth the higher price by comparison to the neighboring motel which was horrible, if you're looking for a place in this area stay here, we loved it.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
PD Thank your for your review. We appreciate your feedback and are delighted to hear you enjoyed your stay. We will share your review with our staff. Safe travels hope to see you soon.

I was impressed first of all by the cleanliness of the grounds. The sidewalks were spotless. The pool area was also very clean. Checking in was EZ with a smiling face. My room was everything I asked for. I love the fact that I could park right outside my room!! Very clean and comfortable. The bed was "to die for" and I got a GREAT nights rest. Parking lot was well lit and safe. Breakfast was a great start to my day. There was something for all appetites.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Morning Janell, Thank you for your review. We are a small town hotel, with a lot of heart. We work hard day in and day out to provide a clean, comfortable, and memorable experience for all our guest. We do our best to try and provide a little something for all our guest to enjoy during breakfast, from Texas shaped waffles, to oatmeal, Soy milk, and hot foods, glad you found something you enjoyed. We hope to see you back soon. Safe travels.

1st desk person not even tried to see if she had anything downstairs and gave me an already booked room with a sleeping family in it, 2nd front desk person took care of the problem with no hesitation and quickly. After the 1st person denied me a 1st floor room since i asked for 1 due to having little ones, she gave me the most difficult room to get to with no stairs near and parking not near either, and on top of things i walked in to a family that was already resting in bed booked the room twice then i had to walk back down with all my things and 3 kids and yes after the problem magically there was a room available in 1st floor when i had been told they had nothing downstairs. "Sorry mija i have nothing downstairs, upstairs is all i have

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
karenrJ1139JI, Thank you for taking the time to write this review. I apologize for all of the inconveniences you experienced during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Great location close to freeway. Beds were comfortable and motel was clean. Breakfast choices were ample but could have been a bit better. Coffee was slightly cold but needed to e refilled in the lobby area

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
James, Thank you for your review and positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us at 915-886-3333 if there is anything we can help you with.

Had a great nights sleep. The bed was cozy. The room was clean. Great breakfast. The woman who took care of the breakfast area went above and beyond to make sure we had what we needed. My family and I will be in that area a lot and we will stay at this hotel every time.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Morning Heather, We are delighted to hear you have had an enjoyable stay. We strive to provide superior customer care and to try and make our guest stay enjoyable and memorable. Thank you for your feedback.

Always stay at this hotel when we are traveling. Staff is friendly and efficient. Very accommodating . Always get a newspaper and fresh coffee when we check in. Wonderful breakfast. Rooms are clean and up to date. Plenty of plug ins and free Wi-Fi.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear mcginthy, Thank you for your feedback, thank you for making us your hotel of choice when in the area. We appreciate your business and look forward to seeing you again soon. Safe travels.

Stayed the night, was a easy on and off access was shopping at the Outlet Malls just a couple miles east of this location. The only down side for me was beds were a little on the stiff side. The location next to the interstate did not bother me I never noticed the traffic noise. The motel was well priced for over night stay and I would stay here again in the future.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Robert S. Thank you for your review. We appreciate your feedback and hope to continue being your lodging of choice while in the area. Safe travels, hope to see you all again soon.

I drive a truck for a living and when I need to take my 10 hour rest break I try as hard as possible to make it to the Best Western in Anthony,Texas. The staff here are friendliest people I've ever met and the rooms are very clean and have super comfortable beds. I love this this place and will not stay any where else when I'm in the area.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Joe L Thank you for your review. It is guest like you that truly make our job more enjoyable and memorable. We work hard to meet and exceed our guest expectations. We hope you will be back soon to experience all or the recent improvements to the property. We have recently installed new drapes, bedskirts, lobby artwork, and are currently installing artwork in the guest rooms. As always, we appreciate your feedback and look forward to seeing you back again soon. Safe travels.

I don't think I've ever seen a lobby so spotless. Very clean grounds and the room was a pleasant surprise. This was an unexpected pleasure and I would definitely recommend this hotel to anyone traveling in the area.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
853theresay, Thank you for your perfect rating. Your business is much appreciated, and we will do our very best to continue to meet your lodging needs. Thank you again, for your honest feedback. We hope to have the pleasure of serving you again in the future.

This Hotel has friendly and courteous staff. The rooms were clean, we were given extra towels when requested, and we were presented with a courteous check-in bag. The only issue wad that we had to have our room let reactivated.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Anne Marie S. Thank you for your review. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. We look forward to serving you for many years to come.

This hotel was an awesome stop with excellent accommodations for a reasonable price. It is always beneficial to stop at BW since the point collection never expires. The breakfast is always an important factor; the food was very good.

GloriaM9401, Manager at Best Western Anthony/West El Paso, responded to this review
B7787KPkathys, Thank you for writing this amazing review. We appreciate your feedback and will be sharing with our staff. Safe travels.

Very nice location easy to get in and out , a;ways open very friendly staff, nice breakfast, one of the cleanest hotel I have ever stayed in, The best for the value, the rooms are very quiet, Got a great night sleep, plus I like the no smoking, the rooms had a nice fresh smell.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear garrys233, Thank you for your review and perfect rating. We appreciate your feedback and are happy to hear you enjoyed our breakfast and that you had a great night sleep.

Hotel is nice and clean! The front desk staff is great and very helpful! Outside appearance is nice! Love getting our bag a check in with goodies for being a Best Western Rewards Member! Highly recommended hotel!

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear melissamariea, Thank you for taking the time to write this review. We appreciate your business and thank you for staying with us when you are in the area. Safe travels hope to see you soon.

Good quiet clean rooms. Just make sure you are not 10 minutes early for breakfast. The breakfast lady is rude and won't let you get a glass of milk till 630. Rest of the place was great. Exception of breakfast lady, a food olace to stay

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Brando, Thank you for taking the time to write this review. We appreciate your feedback, as it gives us the opportunity to hear and improve in areas we are falling short. Thanks again and we hope to see you back soon.

This was my 3rd time at the BW, each visit has been for multiple days. I would recommend it to everyone. The rooms are clean, beds are comfortable. The laundry area is clean and the machines work well. I have never seen a cleaner lobby area in a hotel. The breakfast is good, waffles in the shape of Texas. Really to to I-10, without hearing any road noise. Close to grocery store and fuel.

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear carolinmt, Thank you so much for your review. We appreciate you feedback and that you choose to stay with us. We are delighted to hear you enjoyed your stay and that it was a memorable one. We look forward to welcoming you back to the hotel in the near future.

The ground floor room was noisy, the tub had sand and dirt in it, the blackout curtains did not (they were full of holes) and the air conditioner did not work ALL night. After going to the office in the morning, the ac did kick on. The staff did not seem to concerned said the rooms are being remodeled. Wander why we didn't get a remodeled room?

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear 813deannab, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new bed skirts, window treatments, and much more! Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be our pleasure to personally welcome you back to our improved hotel.

I have stayed at the Anthony BW several times. The staff is amazing. They genuinely want to do anything they can to make sure you have the best experience possible. The rooms are spotless and modern. Of all the BW I have stayed at, the Anthony BW has the best breakfast. Anthony BW is only 10-20 minutes from El Paso and just off I-10. I don't know why anyone would stay in El Paso when Anthony BW is such a great place and even better value.

Manager M, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear I8857ENkimberlyc, Thank your for your review. We appreciate your feedback and are glad you enjoyed breakfast. We hope to see you back soon.

Check in was a breeze. Irma at the Front desk was very professional and courteous over the phone while making the reservations as well as checking in. The rooms were clean, and and beds were VERY comfortable. The parking Lot was very well lit and convenient located near the rooms. I will definitely be coming back to BEST WESTERN.

Manager M, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear BigMamma80, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Gloria Maldonado General Manager

This hotel is conveniently located off the freeway. It is reasonably priced. It has very clean rooms, and a friendly staff. They offer a great breakfast in the lobby every morning. There are many restaurants near this hotel. There are a couple of gas stations to choose from, just outside the hotel.

Manager M, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear jjpbyrd: Thank you for a perfect rating. We appreciate your feedback and look forward to seeing you again while you in the area. Have a great trip and safe travels.

Easy check in & check out. Very Clean! Laminate flooring instead of carpet is a PLUS! Bed was comfy, breakfast good. Very helpful staff directed us to a great Steak House for dinner that was close by. Access to the BW from the I-10 was easy off/easy on. Definitely will stay here again when passing through!

GloriaM9401, General Manager at Best Western Anthony/West El Paso, responded to this review
Dear Linda B. Thank you for taking the time to review our hotel. Your feedback is greatly appreciated. Please make sure and like us on Facebook.

Had a very excellent experience staying here very comfortable rooms staff very nice and courteous and accommodating breakfast was amazing with the variety to choose from room was clean and comfortable. We stayed in the room by the laundry and it was quiet and wonderful.

GloriaM9401, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Dear Johncollinsffemt275, Thank you for taking the time to review our hotel. We appreciate your feedback and look forward to seeing you again while you are in the area. Thank you, Gloria Maldonado General Manager

Excellent ambiance and cleanliness are their moto and they live up to that. Some of their pleasantries will not be experienced elsewhere. They excel at everything. When I needed extra help they were there for me.

GloriaM9401, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Dear F8451IEjamess, Thank you for your review and for choosing our hotel. I am pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and like us on Facebook. Take care, safe travels.

The location was poor, the curtains hardly blocked the truckstop outside and the room STANK of an old party. We went immediately down and they offered us a bottle of febreeze stating the problem was a newly painted door. It was not. Next morning I checked out another room while it was being clean and it did not stink. When I mentioned it again to the same front desk people, nothing was done.

Manager M, Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Dear Lisa B., Thank you for taking the time to review our property, by telling us about your experience, you give us the opportunity to improve and better meet guest expectations in the future. Our property is currently under renovation, we are touching up door frames, replacing drapes and carpet on the second floor, and soon we will be getting new bedding and seating. I know this does not change your experience, but I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and updated rooms. We look to be completed by January of 2017. If I can provide any assistance, please don't hesitate to contact me directly at 915-886-3333. Gloria Maldonado General Manager

We were in the area for a family wedding. The guest rooms were clean and comfortable. The staff was friendly, helpful and professional. Hotel is located near a grocery store and several restaurants. We would stay again if we are in the area.

Mixmexfam, Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Thank you so much for your review, we appreciate your business and hope to see you again while in the area.

Magnificient ship with excellent facilities, good choices of food on board all day round and wide selection of activities to keep you engaged the whole day. Tremendously enjoyed the awesome shows every night ranging from stand up comedian to skate on ice to musicals like "Cats". The photos taken by the professionals were perfect take home souvenirs intergrating your sweet memories, especially the ones taken with the suave Captain! Glad to befriend some charming characters too.

I stay here weekly as part of my business trip and actually look forward to my stay knowing that I will get good quality rest and great service and very, very clean rooms. The staff here are sooo awesome, they do what ever is necessary to ensure you're stay is as comfortable as possible. There are plenty of restaurants nearby as well. I personally love this place.

Manager M, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Joe L. Thank you for taking the time to write this review. We appreciate your business and thank you for making us your hotel of choice when you are in the area. We strive to meet and exceed expectations for our guest, one customer at a time. Thanks again and safe travels.

If your driving to Mexico, this Best Western provides great service right before you cross the border through Santa Teresa International Port of Entry. Their breakfast is excellent, and all the staff is very friendly.

Manager M, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Javier Q., Thank your for taking the time to write this review. We appreciate your feedback and hope you have a safe and relaxing trip while in Mexico. We hope to have you as a guest again upon your return. Safe Travels.

Fabulous hotel - nice pool, free wifi, great breakfast, super friendly staff - typical Best Western - we love this chain and this was one of the better hotels we stayed at. We ended up staying two extra nights because we liked it so much. Enjoy your stay there too.

Manager M, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Joel J, Thank you for taking the time to review our hotel. We appreciate your business and brand loyalty. We are working diligently to improve our facilities and update our hotel. Looking forward to seeing you again while in the area.

Rooms were ok but nothing to write home about. The remote for the tv did not work half the time but I worked around it. There is a problem with those whom live close by and not hotel guest visiting to use the facility especially the pool

Manager M, Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Dear Sandra K, Thank you for taking the time to write this review. We appreciate your feedback and apologize for any inconveniences you experienced during your stay. We do our best to meet and exceed guest expectations and we will use your feedback to make adjustments. Thank you, safe travels.

We arrived late at night and the gentlemen who checked us in was very helpful and courteous. The room was very clean. The price was reasonable. The breakfast was good with hot and cold selections. The staff was very friendly and helpful.

Manager M, General Manager at BEST WESTERN Anthony/West El Paso, responded to this review
Thank you for taking the time to write your review, we appreciate your feedback and business. We hope to see you again soon. Safe travels.

We drove from home in Louisiana to Alaska and visited several national parks along the way, We stayed with Best Western where we could along the way. We found that Best Western was a good value. In many locations there were several Best Western properties to choose from.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Thank you for taking the time to write this review. Best Western has been hard at work in the past couple of years making sure that all Best Western properties provide a great experience to all guest. They are working on new logos, new locations, new products. Be safe and we hope to see you again while you are in the area.

The wife were on our way through and needed to be NW of El Paso for our departure. I normally do not stay at Best Westerns, however, I did not want to drive further to Los Cruces. All the room have outside doors. The two chairs in the room were threadbare. However, the room was spotless. I have never been a cleaner hotel room. New paint & flooring. The bed was fine, and our stay was too. Breakfast was okay. Up the next morning & on the road.

Manager M, Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Don W., Thank you for your comments concerning your stay. I appreciate your taking the time to write a review and hope you will accept my apologies for any inconvenience you experienced during your stay. We are working on updating seating and other amenities in all of our guest rooms. Your satisfaction is extremely important to us and hope your will give us the opportunity to better serve you when you are in the area. Safe travels.

The staff are very friendly and helpful. The hotel is clean, modern and quiet. Breakfast was good. The rate is reasonable. Very good location, close to the freeway. I will stay there again for my next stop over.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Jimmy M., Thank you for taking the time out of your busy schedule to write such a review. We look forward to your return. Safe travels.

In process redoing rooms. Mine was not done yet. Needed new furniture and carpet badly. Don't know how long it will take to get all rooms done. If you stay more than 2 days, which, I did not much variety in breakfast. Could be improved.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Betty L., I appreciate your taking the time to write a review and hope you will accept my apologies for not meeting your expectations. I can assure you we are doing everything we can to make your stay a comfortable and happy one. We are working on remodeling our rooms we have started on lower level rooms and will be working on upper level rooms, as well as seating and other amenities in the rooms. Our breakfast hot food changes daily to try and give guest a different hot breakfast food option. We also have gluten free and lactose free items available. Pastries, breads, and cereals are also available daily. We hope you give us the opportunity to better meet your needs when you are in the area.

we love this property. it is very clean and close to the services we need. it is far enough away from downtown and the border to feel safe. we travel 200+ days a year and stay here every time we are in the area.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Lyn L. Thank you for your review. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We will share your feedback with our staff and hope to see you again when you are in the area. Safe travels.

Great very, very clean. Breakfast was awesome lots of variety of food and juices and coffee. The waffles were the best. I also signed up to be a member and I loved the gift I got.! Very clean. great parking. Nice people. Very helpful.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Anna M, Thank you very much for your review. Your feedback is greatly appreciated and will be shared with our staff. Safe travels, hope to see you again soon.

This hotel was the central meeting point for our celebration. It offered a discount for all people with the group. They were helpful, had a great breakfast every morning, Hot coffee!!! The staff all went put of their way to make sure we had a great time. The room service was quick and came back later to make sure they had given me enough coffee packs!!! Awesome service!!!

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Angela C. We would like to thank you for your review. We are delighted to know, that you enjoyed the accommodations during your stay and hope to see you again during your next birthday celebration. The Town of Anthony work diligently to make the leap year celebration fun and exciting for the leap year babies.

we had a short stay. it was an overnight layover while we were traveling to our final destination. you have been good to us in the past and have always had a clean and well maintained facility so we normally go back to what makes us feel safe and happy.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Agnes L, Thank you and we hope to continue to be your hotel of choice while you are in the area. Safe travel, we hope to see you soon.

Wouldn't think of staying anywhere else when in this area. All members of the staff are always very eager to go above & beyond to meet any need. Very clean property, safe, quiet, and convenient to I-10.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Bob H. Thank you for taking the time to write this review. We appreciate your business and your feedback. Safe travels.

make sure to get the name of the person who guarantees everything you ask for!! Like a downstairs room and a kink size bed and not 2 doubles. They tried to make amends by handing me a free water bottle. REALLY!!!!!!??????

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Faustio S., Thank you for taking the time to write this review. We are sorry to hear that your stay at our establishment did not meet your expectations. We work hard to meet all of our guest request and apologize that we did not have the room you requested upon your arrival. We hope you will give us an opportunity during your next stay so that we will better meet your expectations and provide our superior guest experience. If I can provide any assistance, please don't hesitate to contact me directly at 915-886-3333. Thank you safe travels. Gloria Maldonado General Manager

The Best Western Oasis of the Sun is a good choice for Interstate-10 travelers wanting an overnight stay somewhere in the El Paso/Las Cruces area. The only caveat I have involves its proximity to large and odorous dairy cow feedlots. It's a well-maintained and modern motel. Architecturally, it's a simple I-shaped, 2-story structure. The rooms have convenient exterior entrances; plenty of parking spaces surround the property, so access to the ground floor rooms is pretty quick and easy. Landscaping is pretty minimal, but there is a small outdoor pool on the southeast side of the property. Inside, my room was about average in term of floor space, but the ceiling seemed a bit higher than most motels which gave it a rather spacious feel. Another positive was that it had attractive simulated-wood flooring instead of carpet. More motels should do this! My room was very clean and quiet. It's located at Exit 0, right at the Texas-New Mexico border along Interstate 10. The west side of El Paso is only 10 miles away; Las Cruces is about 25 miles to the north. It's a great choice if you're just passing through and want a hassle-free location. The exit to I-10 is adjacent to the motel and traffic at that interchange is fairly light. Be aware, however, that restaurant choices are very limited. If you are brave, you can go to the Subway sandwich outlet which is attached to the Pilot truck stop next door! But, if you have extra time, you can instead drive ten miles down to the Mesa Rd exit in El Paso for a nice variety of restaurants. If this motel has a fundamental problem, it involves the large dairy cow feedlots that have long operated in this part of the I-10 corridor between El Paso and Las Cruces. When I arrived, there was, as they say, “the smell of money” in the air. Luckily, it didn't seem to be problem inside my room and the wind shifted in direction later on during the evening. For those of you who are sensitive to the odors of cattle, you might be better off staying further down the road.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear GOGraffer, Thank you for taking the time to write a review. We truly appreciate your business. We hope to have the pleasure of doing business with you for many years to come. Thank you, Gloria Maldonado General Manager

Great location for traveling through, right off the highway. My dad and I were on our last leg of our road trip. Weary and tired, this hotel was just fine.Close to freeway and rooms were clean and in good condition. Staff had a friendly attitude as well

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Lewandowski, Thanks for giving us the opportunity to serve you. We greatly value your business and your review. Thank you, Gloria Maldonado

super clean room 111. staff very helpful, workout room is awesome back by the pool. parking easy, 3 miles away we ate at the cattle company and it was the best tasting food ever!! would go again. hot shower, perfect internet connection, easy highway access.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear v y, Thank you so much for sharing your experience. We hope to see you back soon. Thank you Gloria Maldonado

It was very close to the highway. The motel was nice and clean, rooms were in excellent condition. It was a stopover on my trip to the east coast with friends. We did not stay very long. We slept for a few hours and checked out.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Sara H, Thank you for taking the time to write this review and for sharing your experience. We value your feedback. Safe travels. Thank you, Gloria Maldonado

all went as expected as to reservations, service, check out, breakfast, cleaniness of the room and I certainly will stay again which appreciate the discount for families , golly this survey is too long and what else can I say, the outside landscaping was well maintained, they guys were blowing weeds when I arrived cleaning up the outside, it was all well maintained...

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Flo I, Thank you for taking the time to write this review. We appreciate and value your feedback as it helps us better understand our guest and motivates us to continue working hard to meet all of our guest needs. Thank you, Gloria Maldonado

The breakfast and showers were wonderful. The shower was hot with a steady stream of water. The breakfast was very hardy. There were many options to eat. There were two different kinds of eggs. There was French toast and waffles. The coffee was delicious. There were also flavored coffee creamers.

In spite of being remodeled, the room was excellent with nice hardwood floors and a lovely decor. The breakfast had eggs with onions and peppers which was a real treat for a change. Have stayed here previously and this was a nice upgrade.

Stopped middle of the night after driving all day while pricy, very comfortable and good internet. Very happy they still have smoking rooms and they are very well cared for. Also, for the area security was a concern but this hotel was very safe great bed very clean all over the property

We had a problem in our room. The front desk staff exceeded my expectations taking care of it. Also, the finishes in the room and the quality of the bed/pillows exceeded my expectations. Breakfast was plain but well laid out, and we had a good start on our long day's drive.

I was impressed with this motel, It wa super clean, pillowtop mattres. Flat screen tv, mic and fridge. Desk and nice chair. I would recommend this motel to anyone needing a clean place to stay. Also a hard wire wifi.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Ken, Thank you for taking the time to write this review. We are delighted to hear that you enjoyed your stay. We are currently in the beginning of our renovation process and are happy to receive such positive feedback from our guest who have had the opportunity to stay in these rooms. Safe travels, hope to see you again when you are in the area.

Great variety of Breakfast served for the entire family. The staff was very friendly and willing to go above and beyond while I was there. Staff was friendly. I enjoyed my breakfast and prepared for the 18 hour drive back home.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear 397sylviap: Thank you for your review. We know that when traveling you have many choices when it comes to lodging, for that reason we want to thank you for choosing to stay with us.

Arriving to be told the reservation request instructions were not available to this location and then walking into an unvacuumed, dirty room with hair all over the bathroom tile floor I was told by the manager prior to her interest in viewing the concerns "...Sorry it doesn't meet your standards...". I guess there are some that don't mind having a dirty room after driving eleven hours. I'm not one of those and yes....this BW doesn't meet my standards. Poor communication from BW web site to reservation location, BW 800 cust service closes at 5:30 on this day and location gives you 2 choices.....stand outside in the sun for 30 mins while they clean the room or take a lesser room that is not air conditioned and move your stuff. As they were informed in the beginning, I just had surgery and I am disabled. Mark this location off my list. Hope it gets better!

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Don P: On behalf of our entire team, I would like to apologize for not meeting and or exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements, training, and to ensure we offer a better experience for guests in the future.

This was a great place to stop on a long trip from Michigan to Arizona. The staff was wonderful and the room was clean and welcoming. We would definitely stay there again. There were good restaurants and stores within close proximity.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear janet d: Thank you for your review, your business is very important to us and we value your feedback. Have a great day.

We enjoyed our stay at this Hotel. It exceeded our expectations. The entire Hotel was very nice, either fairly new or recently remodeled. Bed was great. We had an enjoyable stay. the only suggestion I would have for improvement would be to have sausage gravy for the biscuits The food items were fine for a breakfast that was not made to order..

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear 211jeraldh: Thank you for taking the time to post a review. We appreciate your loyalty to our brand and hope to see you again while in the area. Safe travels

It was a clean hotel. The check in was great and the front desk let us know of a food event that was occurring up the street. The pool was nice. The rooms were a bit dated, but overall were comfortable.

Manager M, General Manager at BEST WESTERN Oasis of the Sun, responded to this review
Dear Ramon V. Thank you for your feedback. We value your patronage and we agree some of our rooms are starting to feel a little dated. We have begun the soft remodel of our downstairs rooms. We look forward to doing more in the next year. Thank you, safe travels.