Best Western Hotel Albemarle Inn, Albemarle

House keeping could have been better,, breakfast was ok not many options. Pool was closed. Dirty towels were left in my room..my daughters room had issues with the smoke alarm,bed was very comfortable , i think the issues were caused by labor shortage, the staff that i had contact with were fantastic,

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
Thank you staying with us and your feedback on your stay! We are working on the issues with housekeeping and staff shortage. Monica, Front Desk

The ceiling had mildew and the room was stuffy and had an odor. I was placed on the first floor in a room next to the outside air conditioning units and I heard them come on and off all night. A dirty wash cloth was left in the room.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
We apologize for the unpleasantness in your room and stay. Thank you for your feedback! Due to a transition in ownership and staff we are working on the issues addressed. Thank you for choosing to stay with and we hope that you will again in the future. Monica, Front Desk

The staff is wonderful, and the buffet was really good, but after that I wouldn't recommend this hotel for anyone, The seriously need to renovate the hotel, the bathroom had peeling paint, mold on the silicone in the bathtub, the bathroom counter top was small and dirty. We will not stay in this or any other Best Western after this trip. (we are still on a trip and stayed at another one that is almost as bad). Glad the final leg is at a different hotel brand. Best Western use to be better then this & we determined we will not be staying at any more and will choose another brand/chain.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I as sorry to hear that you had a bad experience with us we are in the process of redoing the rooms.I am glad to hear that the breakfast was good

I have stayed at this location several times. This is the last! The room smelled as soon as we opened the door. I had to dust the surfaces, including the coffee maker and coffe pods!! (No way I was going to use the coffee maker.) I dusted off the television and headboard. The edge of the floor/walls is so dirty you can see the line of grey dust. The ceiling had a quick and patchy spray of paint covering something. The bathroom is horrific. Mold on the walls, rust and chips out of the metal door frame, stained tub with black mildew around the caulk and chips out of the tub. Behind the bathroom door was trash and dirt. The breakfast is standard, processed foods and as most food buffets none of the other visitors used hand sanitizer before or after touching the communal utensils. (This is common sense and something that my family always did; way before a global pandemic) The pool was closed and the cover was full of sludge and trash, weeds growing around the pool area. I did not contact the staff about this as we were very busy during the day dealing with family issues and were only there a few hours to sleep. Also knowing that I will not return to this location there was no need to speak with anyone and none of the issues would be able to be fixed while we were there. There are other options in town but based on my previous experiences here, I came back. No more.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I am so sorry that we did not meet up to your expectations. We are going thru a lot of changes in management and housekeeping staff, but that is still no excuse I assure you that we are taking this very serious so this does not happen again. And thank you for bringing this to our attention

We like to decide to go on a 'Road Trip', We just at the spur of a moment get things together for our trip and take off. so we did just that on Sun am 7-11-21. After riding for several hours on the back roads for a good scenic view, my husband called to get us reservations at BEST WESTERN Albemarle Inn. It was easy to find. But when we got into our room, it was filthy dirty, the floor was dusty and covered with dead house flies. Since it was late, we decided just to stay, we were staying only one night. I cleaned the floor the best I could and scooped up at least 8/9 dead flies along with trash and dirt. During my cleaning, I found a Drivers License that most probably belonged to a recent visitor, so I took it upon myself to take it with me so I can mail it back to him when we return home, which had an Arkansas address on it. Then the next morning, we hurried to get back on our TRIP. And after we left, I realized I had left my solid 14k Wedding Band, as well as some inexpensive jewelry(necklace and earrings) in the top drawer of the dresser. When I called back I talked with the Desk Clerk, and she immediately responded that nothing of that description had been turned in to the front desk. We have always stayed at Best Western and have always had an positive and wonderful time. It really needs updating and cleaning. The staff was nice that we met. It is too bad that the reflection of this hotel is not exactly the reflection of the staff. I can say I did meet a very nice Lady, who I could chat with that made this 'A Special Moment' at Best Western Albemarle Inn. She was a Driving Instructor for NC High Schools.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I am sorry to hear that we did not meet up to your expectations. We are working hard to improve our housekeeping staff so this does not happen again.

We stayed at the Best Western Albemarle Inn because it was close to a family wedding. It was a nice place to stay but a little outdated. Unfortunately we were traveling while the pandemic was nearing the end so there was no maid service but the hotel was clean and comfy and I'm sure during normal times would be a really nice place to stay.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
we are working hard on improving everyday hope you can come back and visit

Don't stay here unless you want to feel sad and depressed and lonely. The rooms are poorly lit. This is the perfect place to go if you want to feel alone and depressed. The rooms colors should be brighter.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
i am sorry we did not give you enough lighting

Friendly, clean, and budget friendly. We felt safe staying here and would recommend this hotel if staying in Albemarle. This Best Western came recommended from our family member that lives in town and know the area well.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
thank you for all the kinds words and are glad you enjoyed your stay

The room smelled horrible, the shower curtain broken, paint peeling off the walls in multiple places, staff at night was rude, they tell you to place your linens outside the door and they will replace them but they didn't for us,and when we went to request the linen the girl had a attitude like I was the problem. Same girl when I reported the room smelled horrible like smoke, rolled her eyes and came to spray something in the room that smelled even worse never was offered a different room.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
i am so sorry that we did not meet up to you r expectations

The rooms, the lobby, the parking lot, and the grounds were dirty. Loud music was being played from cars in the parking lot. The State of North Carolina mask mandate was not being enforced. Way overpriced.

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
We are sorry for not meeting up to your expectations.As far as the mask goes we ask guest to put mask on and offer them a mask.

Checked into our room and found blood spatter on the light switch, outlets, toilet paper and bathroom sink/counter. Also our room was right next to the elevator and it made a horrible noise each time it opened and closed. Called the front desk and informed the of the blood, elevator noise and asked to move. Was told no other rooms were available. We arrived about 8 pm and needed to leave at 4 AM, so didnt have time to find another hotel. I cleaned up the blood on the sink and light switch, and slept in my clothes...

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
I am sorry for any inconvenience you might have had. We do our best to make sure that the rooms are cleaned and sanitized before guest arrive.

Stayed in Oct 2020. Staff were great and wore masks at all times- VERY RESPECTFUL. Signs also encouraged as many customers as possible to wear them. It made our family feel respected and safe. Terrific rooms- good space, nicely kept.

Connie was amazingly friendly. The stay was nice and at or above the standard of a normal hotel stay, but the customer service and kindness of the staff as unparalleled. Bag breakfast was very convenient and rooms were clean and well-lit. a seamless visit. Thank you!

BestWestern AlbermarleInn, General Manager at Best Western Albemarle Inn, responded to this review
Thank you Mattie for your feedback!! We are glad you enjoyed your stay with us and hope to see you again.

As a Diamond select member was treated like a outsider.This is probably the worst I have ever been treated as a LOYAL Best Western customer.Just because I was using corporate lodging was treated as a second rate person.There was no need for this .

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Im sorry to hear that you was not treated properly. I will speak with the staff and this will not happen again

This was a great property to stay at. Rooms were clean and well kept. Staff was excellent. The breakfast was good , food was fresh and hot. The only issue that we had was that the lighting in the room could have better. Would highly recommend.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I am glad that you enjoyed your stay with and that you liked the breakfast thanks again for spending time with us

Amazing staff! Everyone was so nice and helpful. The room was clean, breakfast was awesome! The staff was welcoming. I really enjoyed my stay and after being in Albemarle for a few weeks in different hotels I have to say this is the best one in town!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you Lady Rau for al the kind words and am glad you enjoyed your stay and see you soon

I totally recommend this property for short term and long term. The desk clerks were the greatest. They made you feel at home. These desk clerks were so friendly to make your stay enjoyable. Stay at this property and feel relaxed with great hospitality.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I would like to say our staff is glad you enjoyed your stay and that we were able to help you with anything and everything you needed. We hope to see you again in the future

Recently stayed at the Best Western in Albemarle, NC. Upon arrival was welcomed for staying at BW by front desk worker. Was checked in very promptly and off to my room. Room was nice. During my 10 day stay, the front desk crew were very polite and always had a smile on their face. Connie and Melissa, Gi and Brandon were great. They have a way of making you feel welcomed to the hotel. Breakfast was good. Served fresh fruit, eggs, bacon, gravy and biscuits, had a waffle maker, muffins, yogurt, milk, juice and probably a few other things I might have forgot. Internet was alright, seemed to get a litlle slower at night when more guests were there in the rooms, but overall good. Had a large selection of channels on the TV, much more than the usual 20 or so that you get at most other hotels.Rooms were comfortable and had a microwave,small refrigerator,coffee maker. Overall had a good stay and would reccomend staying at this hotel. Hats off to Melissa and Connie!!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you so much Gregg for everything you say about our hotel and its staff. We are glad that you enjoyed your stay with us

Robin and Connie were the friendliest, most helpful front desk staff I have ever encountered. There was a slight problem at check in but these 2 ladies not only rectified the situation but were the most helpful. i would stay here again as long as those 2 ladies were there because they make you feel comfortable.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you for your response. We love to hear from our guest and what we can do to improve your stay! We hope to see you in the future!

I was greeted by Connie when I checked in. She was very friendly, helpful and professional. Breakfast selections were plentiful. Room was spacious and clean. Second time staying at this location and will definitely stay again when I am in the area.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I am glad to here that Connie wa professional and helpful and glad that you will be back.See you again soon

Short of STAFF, desk person tripled as 'breakfast service', laundry person, desk person, etc. Floors dirty, not vacuumed for 4 days we were there. WiFi would not work in room but was sketchy in bathroom, Worked great in lobby. Will not stay there again, several times year, we are in local area and always stay at the Best Western, but no more. Advertised as "NO PET" yet there were a dog that was NOT a Service dog.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We are sorry for not meeting up to your expectations.We are in the process of hiring more people and as for as the dog it was a service dog in training.I am sorry that the wifi did not go as well as expected.We strive to make everyone happy. again I am sorry for the inconvenience.

Upon arriving, we were greeted by 2 very friendly staff members. Room was clean and quiet. I was surprised. Most Best Westerns I have been to were not very nice. Coffee was hot and available 24/7. Breakfast room was clean and bright and overlooks the pool. Only complaint I would have was that they need to work on the shower curtain and/or rod. If I ever go back to Albemarle, this is where I would stay.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you Audrey for your feedback!! We love to hear this from our guest!! We hope to see you in the future.

Best Western in Albemarle, North Carolina very friendly atmosphere, clean rooms, good place to stay. The staff was very nice and helpful and assisted us with anything that we needed. Rooms were comfortable.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for all the awesome things you said about us. We hope to se you again

This was our second visit since this property became a Best Western (was previously a Hampton Inn). This visit was disappointing; the hotel quality had changed since our first visit. Our room need a good cleaning. The shower curtain was torn in several places. The complimentary shampoo bottle was empty (which I discovered after I entered the shower). The ice maker was out of order so desk clerk directed me to the next floor up. She stated that repair had been called but did not show up. There were cigarette butts around the rear entrance and one butt laying on the card entry box by the door. The air condition unit was unusually loud. Management needs to step up and get this property in order before it's too late. I should also note that our room was directly opposite an exit door and we listened to that door slam periodically.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Dear Jesse V. Thank you for choosing to stay at the Best Western Albemarle. and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I am so sorry first and foremost for the cleanliness issue. As a management team, I will shore your feedback with the hotel team members in order to prevent this issue from occurring again in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Albemarle. Sincerely, Connie Goins Operation Manager

Great little hotel in Albemarle. Clean, quiet, good location. Staff was amazing; so friendly and caring. Would recommend this hotel very highly if you need to stay in the area! The breakfast was great too!

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you so much for your review! We hope to see you again in the future!

I recently stayed at the Best Western in Albemarle for business purposes. Connie greeted me, very friendly and welcoming. Rooms are in good condition and well maintained. Wi-Fi is fast, stable and password protected. Breakfast is warm and well run by a friendly staff. Easy access to several restaurants. Located right off Highway 52, very quiet though.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you Bruce for all the great things you said about our property. We are glad that you enjoyed your stay with us. Hope to see you again soon.

Very nice and clean! Great price and lovely location. Rooms were perfect, spacious, clean and quiet. Kind of off the beaten path of a busy highway. Bathroom was very clean. Breakfast was great the next morning. Staff was exceptionally nice and helpful. 5 stars.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for all the kind words and very glad you enjoyed your stay and hope to see you again soon.

I arrived late on Sunday to visit my daughter in college. Went straight to bed, woke up to take a shower and found 3 different colored hairs on the shower wall and one on the mirror. Thought it was an oversight by house keeping so I went out for the day to explore the area came back at 3pm to change cloths and went to see if housekeeping had remedied the problem. NOPE So I took pictures and went to tell the front counter. I got told housekeeping wouldn't be back till morning. Then a long pause ..... she asked if I wanted her to go clean it again? I said yes please and proceeded to leave. I got back to the hotel at 10:00 pm to find one of the shower walls had been washed but there was still hair on the other 2 and the mirror see pics the hair from the wall she cleaned was still wadded up in the drain. Same girl was working the front counter I just wanted to go to bed. So at 7:00 am on Tuesday I got up and cleaned the shower and then took a shower. When I spoke to the manager at 8:00 am her solution to the problem was to take 10$ of of my bill. GROSS, bad housekeeping dirty floors in the hall ways all around not a well run establishment I WONT BE BACK

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We sincerely apologize for your experience at our Best Western. I assure you that we clean and check all of our rooms daily. We did give you an additional 10% off of your room plus your AARP discount. We hope to see you in the future to better your experience in Best Western hotel.

We stayed for 4 nights during a wedding weekend. The price was great. All of the staff was super nice. Breakfast amenities were adequate (coffee not always hot), and the rooms were large (and decently decorated). My only complaint (if it really is one) is it looks like a lot of construction workers stay there during the week so the carpets in the main room hallways (especially the stairwell) seemed to have a lot of dirt/debris that could have been cleaned up on a more regular basis. Otherwise it was a very pleasant stay and I would stay there again if back in the area.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you so much for your review!! We appreciate your feedback and we are glad you enjoyed your stay with us! We try to make each and every one of our guest feel at home! We hope to see you again in the future!

I noticed stains on the pillow cases. The night auditor came down to change my sheets. The jets in the spa tub was half working with a missing knob. Overall the hotel was quiet, and the breakfast was pretty good as well.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Dear Guest, I am sorry to hear that you had dirty linens. Let me assure you that all our linens are wash daily and we must have not seen the stains on it. I am glad to hear that our staff came and fixed.

I stayed here many years ago when this hotel was a Hampton Inn and had no elevator. I was quite disappointed to find out it was a Best Western because I am a loyal Hilton Honor member. But, the receptionist assured me that everything was the same. Just the name has changed and they added an elevator. Because the city of Albemarle has no Hilton Brand hotels, I decide to take her at her word. Well, all I can say is, If it wasn't for the name plastered on the outside, I would have thought I was staying at the Hampton Inn. The customer service is on the level of Hilton. The room was clean, I slept well and they honored my room location request. If the decor of the room was on the level of Hilton, then I would have given this hotel another star. But, they deserve my rating because I was highly satisfied and they put my worries to rest. However, this does not mean that I will now choose Best Westerns over Hilton. What it means is, if I am ever in an area where a Hilton Hotel is not available, I will definitely consider a Best Western over the rest. Hats off to you Best Western!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
HI David, We are very glad to here that you enjoyed your stay with us. We would very much like you to come back ab=nd stay with us again and if there is anything we can do for you just give us a call

Nice room at a good price. Breakfast was the typical of complimentary breakfast bars: fresh waffles, institutional scrambled eggs, bacon, cereal, pastries, bagels, oatmeal, coffee, tea and fixings. I did really enjoy the fresh watermelon and they had other fresh fruit, too. The room was clean and we got in the internet easily. The fitness center was small, but the equipment was well cared for.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you so much to give us your thought on our property. It means a lot for us. We hope to see you again in the rear future.

Good value, clean accommodations and friendly staff. The gym was well equipped. Coffee and beverage available all day. We did not take part in the breakfast offerings. The pool is nice. Will return next time in the are.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you for your kind word. See you soon again.

This place is awesome. All staffs were friendly and smile whole time. I accidentally touch tv instead the remote control which it made remote control not working. I called front desk and they came right in and fixed the tv for me. Place is clean and looks new. I will come back again.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
we would like to thank you for all the kind things you said about our staff and the hotel.we look forward to seeing you again

This is a great place to stay. I've stayed at this hotel at least 6-7 times in the last 2 years while visiting friends and family in the area. After my second time the staff remembered me and every time I've returned they've treated me like a family friend. The atmosphere is very welcoming. The lounge area and the rooms are clean and well kept. I used the workout room during one of my stay and the machine worked fine. The internet works well and is easy to connect to after you check in. The only issue you might find is no parking when there are big events in the nearby towns. Because the rooms will book up and they run low on parking. But no sweat ,because they'll tell you where you can park if this should happen The breakfast is always good and they try to stock it up before it becomes empty.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for all the nice words you said about our hotel and the staff.

Very satisfied. A good value. I would stay here again.i would recommend this hotel to any travelers to the Albemarle area. Friendly and professional staff, clean rooms, easy and available parking and a great jetted tub (not in every room) made our stay a pleasant one.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for taking the time to leave feedback and for the kind works

Connie was a jewel and very personable while we were there for one night. this hotel is definitely way out in farm land area and not close to much as far as the city goes. the room was ok. the towels were very hard. the exercise room was ok. breakfast was somewhat old tasting. several guests were breaking the rules because when you walked by you could smell some seeping out from under the doors.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
I am sorry to hear that you didn't have pleasant stay. Our goal is make every guest stays pleasant. We will try more harder to make this place better

This was first time staying in best western. All staffs were very friendly and smile all the time. They makes fresh coffee all the time. This was first hotel that I didn't have internet problem at all. Liked it. I will stay again.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
Thank you for giving us kind word. We are hoping to see you again

all staffs were very friendly and helpful. When I checked in they even had cookies on the front. The room was extremely clean and looks like just got renovate it. Love to coming back if I am back in Albemarle.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We are glad that you enjoyed your stay with us.Thank you for the nice words you said staff and the housekeeping. We love to have you back as our guest

Front lobby was somewhat dingy and uninviting with shabby luggage cart greeting us at the door... the first thing we saw. In addition, the floor was not that clean. Our room was fairly nice and clean and a welcome retreat from the lobby. As far as sleeping, it is really difficult when all you can hear a loud trucks all night, zooming up and down the busy street... and I wore ear plugs! That is pretty bad! If you have to stay there, make sure you get a room on the side of the building facing away from the street and you might actually have a chance to get some sleep.

BestWestern A, Manager at Best Western Albemarle Inn, responded to this review
I am sorry to hear that your stay didn't meet your expectation. Our goal is to provide you with best quality and service. We will concentrate cleaning up lobby to make you feel more welcoming.

I cannot say enough positive things about this establishment. I surprised my daughter with a weekend getaway to see her favorite southern gospel singer and decided that it would be safer for us to stay overnight rather than make the two and half hour drive back home late at night. After researching several hotels in the area, I decided upon the Best Western. I'm so thankful I did. I made a mistake with the online reservation, selecting the wrong night. I called the hotel, the sweet nighttime receptionist said she would handle it and call me back. In a matter of minutes, she returned my call, reassuring me that the error on my part was corrected. Upon check-in, I found the hotel to be clean, quiet, and more importantly safe. This was a huge concern for me since it was just my daughter and me traveling alone. The afternoon receptionist greeted me by name and was so friendly! The room was extremely clean....I'm a bed checker and I was very impressed. After returning late in the evening from the concert, we found the parking lot to be well lit and we felt safe walking into the hotel. Breakfast the next morning was perfect! The hospitality by the staff....IMPECCABLE! The only suggestion that I have, that honestly the hotel can't control, is guests slamming doors! It's common courtesy to gently close the door, rather than allowing it to slam on its own. This lack of respect woke my daughter and I up several times during the night. Again, though, this is something the hotel can't be responsible for. We will be returning next year for the same concert and will certainly choose the Best Western as our overnight stay! Great job!!!!

BestWestern A, Operations Manager at Best Western Albemarle Inn, responded to this review
THANK YOU so much for the kind words!!! We are glad you felt safe and we aim to make you feel at home! We cant wait to see you again!

My sister, her husband and I made a trip to Albemarle to visit another sister and our 91 year-old aunt who has recently had some health issues. We were very satisfied with the cleanliness of the lobby area and our room. The desk clerks were congenial and helpful. The breakfast was a full, hot breakfast and varied enough to satisfy various dietary needs. We have stayed in several other hotels in the area, but we are always more pleased when this Best Western has availability for the dates we need!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for taking the time to leave feedback. I'm glad to hear that you was pleased with your entire stay from start to finish. We hope you to see you soon

Connie made our reservation and was at the desk when we checked in. She was delightful. All the staff was very friendly. Our room was clean and the bed was very comfortable. Breakfast was good. We will be back again.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I would like to say thank you for the nice words you said about our staff.We are glad to hear that the breakfast was good anfd that you intent to come back to see uds again

We stayed here last weekend for a wedding out of town. He had to drive about 2 hours so we got a hotel for the weekend. Hotel staff was very friendly and helpful. Very clean and fully stocked rooms with everything that we needed. Beds could use some improvements, but I'm use to memory foam. My back hurt some after 2 nights. It is right off the road, so there is some noise from the street, but if you turn the fan on it drowned most of it out. Breakfast selection was good. On Saturday there was no issues on breakfast, but on Sunday someone had turned off the warmers and the food was cold and I had to ask a staff member to use the microwave to warm it up since we were getting ready to leave. Breakfast was supposed to be until 10am on Sundays and it was 9:30 when we went out to eat. I didn't want to have to stop and pay for a meal on the way home when this was included. But overall a good experience. I would come here again if I needed to.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We would like to thank you for all the kind words you said about our hotel.As far as the breakfast goes it is supposed to be out til 10 on the weekends.I assure you that will never happen again.And I am glad you will give us another chance to make it better.

Friendly staff. Property good shape equip/decor wise. More attention to cleaning would improve to a “4” .. room musky, prev customer trash & tub soap ring. I did not advise upon check-out .. wasn't asked.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
HI , I am glad you took the time to leave feed back.I am sorry to hear that we did not meet up to your expectations.We hope you come back and give us another try.

Best of City, been using hotels in this city for over 30 years, faithful to HI Experss for 20 years, gave up for Best Western Albemarle when "forced" to the Best Western due to 'No Room in the HI' Best overall Best Western through out the USA, lots and lots of traveling, over 30 nights in hotels per year.a

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for taking the time to leave feed back.And thank you for the kind words you said and we will see you soon

We stayed here during the coastal evacuation resulting from Hurricane Irma. We were very pleased with the accommodations, and we enjoyed our stay very much. The staff members were super-friendly and accommodating, the room was clean and comfortable, and the rates were very affordable. The breakfast was convenient but bare bones. Highly recommended!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We are so glad that you enjoyed your stay with us.I will let staff know about the kinds words.Hope everything was ok when you returned home.

My stay has been very pleasant and comfortable. No disturbances, the attendants were very polite. The rooms were always cleaned and fresh smelling. Anything that a guest would need was available so far I have nothing negative to say at this point.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for all the kinds words.thanks

I called the location directly to reserve our room. The lady I talked with was very friendly and went out of he way to accommodate our needs and to give us the best rate possible. From check in to departure this was a very positive and pleasant stay .

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for the kind words and hope to see you again

My husband and I stayed here 8/5-8/7 with our three daughters -- ages 2, 4 and 7. From the moment we arrived until the time we left, the staff was nothing but friendly and kind, despite us being a little, um, rambunctious. The rooms were clean, and the breakfast was a standard free breakfast -- nothing spectacular, but everything was fresh and neat. It's the staff who makes this hotel shine. Everyone was so kind. It was a great stay.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for taking the time to leave feed back which is very important to us.I will pass on the kind words to the staf and we hope you come back to see us soon

The entire hotel staff was very professional and friendly. The hotel room rates were very affordable. Food was great and I really appreciated being assigned to a room with a jacuzzi. The pool and the fitness room were also great.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for all the nice things you said and hope to see you soon

A six night stay while visiting family. From the moment we registered the first night right up until we left, we were treated with excellent customer service. From the housekeeping staff to the front desk staff, we were always greeted with a smile and friendly hello. Our room was consistently clean throughout the time we were there. The breakfast area was kept clean and an attendant was always on duty. A fresh pot of decaf coffee was offered to me usually at the end of day. We did not experience any of what other travelers did other than the pool. It was in need of repair. It was not an issue for us but it would have been had been traveling with children.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
thank you for taking the time to leave feed back which is very important to us.I'm glad you had a good experience from start to finish.I will let the staff know of the nice words you said Thanks again and hope to see you again soon

Upon arrival there was no one at the front desk for close to 30 mins. She was in the back talking. Once checked in I was informed the pool was closed due to needing repairs. Room was very dated and dingy. Dead bug on the floor. Dirty towel still on the sink etc. However the bed was clean and comfortable. Breakfast was a joke. Lots of empty items and they were even out of coffee. No attendant could be found to even see if more coffee was coming. Overall experience was not good and I stay at Best Westerns a lot. I will not be going back to that one. I will stay at the Holiday Inn Express if I'm in that area

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I'm sorry we did not meet up to your expectations.Thanks to your feedback.

Although, I gave this hotel a raving review last time I stayed there in April, I was significantly disappointed by my room quality this time. The staff were exceptional, and the breakfast was delicious, but that does not make up for the fact I felt dirty the entire time I was staying there. Major room upgrades need to be made, and they need better housekeeping service. The floors looked like they had not been vacuumed in ages.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I'm sorry we did not meet your expectations.We are in the process of replacing the carpet. I'm glad you enjoyed the breakfast and i will let staff know about your comments.Hope you give us another chance. Thanks

No setting temp control to run fan continually in room. Would not have been a big deal except it was very loud and it would go from loud for 5 minutes, and then totally silent for 1 minute. Going from Loud to silent is a big variance, especially for a light sleeper. Everything else was to expectation and staff was great. But didn't sleep a wink at all. If you are a heavy sleeper, it might not be an issue for you

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
So to hear that you did not get any sleep.Thank you for the kind words. If you choose to come back we will make sure you are well taken care of.And thanks for taking time to leave feedback and we are looking into the AC units.

Great value with great amenities. Breakfast has great options and variety. Outdoor pool is nice. Surrounding area has many shopping and dining selections to choose from. Easy access to expressway to get to any destination.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for taking time to leave feedback.hope you come back to see us soon

We stayed here for one night while attending an event in Albemarle. The hotel was pretty nice. The staff members were very professional and friendly. I thought the breakfast was nice also. Definitely would recommend this hotel if you are ever in Albemarle.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for taking time to leave us feedback which is very important to us.I am glad you enjoyed your stay hope to see you again.

Polite staff, clean rooms, decent breakfast... I would stay here again. This review is to have a 200 character minimum which is ridiculous. So I'm just rambling on to say that this was a good place to stay!

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for all the nice things you said about our hotel.And also thank you for taking your time for leaving feedback and hope to see you soon.

I always stay at Best Western hotels and I have never been disappointed. I stay every year at Best Western Revere Inn and Suites, Best Western in GA and this was my first stay in Albemarle, NC. The hotel was clean, rooms great and employees very pleasant. The Albemarle hotel was very close to all of my family activities.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
I am glad to hear that you enjoyed your stay here with us.I will let the staff know how great there were.Hope to see you again and thanks for taking the time to leave us feed back.

We were traveling from Pendleton, SC to Pineherst, NC. We stoped in Albemarle to visit relatives and knew it would've too late to travel onto Pineherst Sunday night. I figured this would be the case and had checked out the motels in Albemarle ahead of time. BW had the best ratings of all the Hotels -- so that is where we stayed. Now I know firsthand WHY BW was tatted the best.

This is a nice clean hotel. The staff is very good and you can tell management cares about them and the happiness of the guests. The breakfast is well maintained by the staff and is step above what other similar hotels offer (it's not just breakfast pastries, coffee and the like). They normally have Waffles, eggs, sausage, yogurt, fruit, cereals, etc., so only the picky few will have issues for this pricepoint hotel. As one reviewer mentions the area is not great, I do not feel concerned when in the parking lot but do make sure all items of value are not left in view in my car. If you are not a hard sleeper the front of the hotel does have some road noise, so ask for a room at the back on either one of the two floors.

BestWestern A, Front Office Manager at Best Western Albemarle Inn, responded to this review
We would like to thank you for taking the time to leave review.Thank you for the kind words and I will let the staff know.Hope to see you again soon. Thank you again

My daughter and I stayed here for 2 nights the weekend of her dance competition. It is an older hotel. (It was a Hampton Inn at one time....and they turned it into a Best Western.) The rooms are very clean. The lobby was renovated. The breakfast was very good. The biggest drawback was the sketchy neighborhood it's in. There is a very shoddy old motel next door...it made my daughter nervous to be in the parking lot after dark. If you have to stay in Albemarle, this is a decent place. Just be aware of your surroundings.

Best Western A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for the review.I want to assure you that we are perfectly safe and we have had no problems.Hope to see you next year.

Very clean and friendly staff. Definitely the best hotel in Albemarle. The woman that checked me in was very nice and helpful. The room was clean and bathroom. The area is close to a gas station and grocery stores, restaurant etc.

Best Western A, Manager at Best Western Albemarle Inn, responded to this review
Dear Guest, Thank you very much for let us know that your stay was good. It is very important to hear from guest I am looking forward to see you again in future. Thank you Melissa Hathcock Front Desk Manager

Me and my wife had the pleasure of staying at the Best Western and we really enjoyed ourselves. Everything was so clean and breakfast was great! We were also very impressed with the staff, especially a front desk clerk by the name of Jenn who came into our room herself just to fix a small issue we had with our television. Needless to say we will most definitely be staying there again!! Great hotel!!!

Best Western A, Manager at Best Western Albemarle Inn, responded to this review
I loved reading this review and telling my team all about it. That is exactly what I want from the staffs in Best Western. I am glad we were able to make it a memorable stay. I am glad we made you a loyal guest. Come back soon! Best regards, Melissa Front Dest Manager

I've stayed in this hotel before when it was a Hampton Inn I think. This is about its 3rd rebranding. The hotel is clean rooms are nice. Breakfast was a little above average for business class hotel. Staff are very helpful and super friendly and really want to make your stay a great one. This hotel and the Holiday Inn Express are the only two hotels I would recommend in Albemarle. Avoid everything else.

Best Western A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for the kind words about the staff i will let them know.We hope to see you again.If there is anything we can do just give us a call. Thanks,

loved our stay and they did anything for us. Very informative for everything we needed to know and helpful. highly recommend to any one family or friends. Will stay here again in the future. close to any attraction and plenty of shopping

Best Western A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Thank you for the kind words and we enjoyed having you all with us. Looking forward to see you again.

The room was clean, breakfast was good with enough variety, but the staff is exceptional. They are friendly and go out of their way to be helpful. The only negative was the carpeting could have used a cleaning.

Best Western A, Front Office Manager at Best Western Albemarle Inn, responded to this review
Dear 707lauriel, Thank you for completing the survey regarding your recent stay at our property. I will let t the staff know about the kind words. We are getting ready to remodel the rooms with new furniture and we are redoing the carpets. If there is anything we can do please give me a call. Thanks again

The Best Western Hotel in Albemarle, NC is a very nice place to stay. It is very clean, has an outstanding and friendly staff, and offers a hot breakfast for the price of the room. The hotel is reasonably price and has a lovely reception and breakfast area. The best hotel in town.

I stayed here for a business trip. Things were really nice, the bed very comfortable. My stay was almost three weeks. The only issue I had was with their laundry machines. The washer was small and fairly expensive to use. The dryer was out of order but they let us use the big commercial dryer they had. We spent a lot of time in the lobby visiting with the other people that traveled with us. No problems at all during our visit.

Best Western A, Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear MrsCakes2233, Thank you for choosing our hotel for your lodging needs. We are pride ourselves on the satisfaction of our guests. I am very sorry about the dryer being out of order during your stay. Thank you for all your feedback. We hope you will visit us again soon. Have a wonderful day. Rachele Hoyt Front Office Manager

This is the nicest hotel close to Pfeiffer Unversity. There are some very shady ones for cheaper that even i would not go to. This Best Western has the nicest staff around. And i have been to some nice hotels. They are always (day or middle of the night) friendly and helpful. Sometime time they leave out warm chocolate chip cookies that are great also.

Best Western A, Front Office Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Mike M, We are happy to hear your kind words about our staff and our hotel. We pride ourselves on having our guest feel like they are at home not at a hotel. Nothing says "Welcome Home" like freshed baked cookies. We hope next time you are in town you will come and visit with us again.

Friendly, helpful staff. Clean. Great breakfast. Comfortable room. Fairly close to shopping and several attractions in the area. Unfortunately it was raining so much from the storm. Still enjoyed ourselves. Wonderful bbq place - Log Cabin Bbq - right up the street.

Best Western A, Front Office Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Dale W, We are glad you found a safe place out of the way of the storm. We are extremely happy that place was with us. Thank you for your kind words about our staff and hotel. Next time you are in the area, Please come and see us again!

We spent 2 nights while attending an event in a nearby city. It was a convenient location with easy access. The staff was efficient, friendly and helpful. It was clean and quiet with no rowdy guests in other rooms. There was adequate parking with well lighted parking lot. A help yourself with breakfast area that had a good selection of foods both hot and cold.

Best Western A, Front Office Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear David H, We want to thank you for your kind words about our staff and our hotel. We are very happy to hear everything was to your liking. We pride ourselves on helping our guest feel like they are at home here. We hope to be able to see you again in the future!

Nice stay from start to finish. Melissa who checked us in was outstanding and helpful. A true asset to the motel. At check out Rachel was very friendly also. Rooms were great. Plan on staying again on our next visit.

Best Western A, Front Office Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Greg H, We are glad you enjoyed your stay with us. Melissa and Rachele are valued memebers of our team and I will make sure to pass your praise along. We are excited to hear you will choose the Best Western Albemarle Inn the next time you are in town.

My sister and I stay at this hotel when we come to Albemarle for our family reunion. It is always clean, the staff is friendly and helpful, and we highly recommend this hotel to anyone staying in the Albemarle area.

Best Western A, Front Office Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Sallie H, It is always great to visit with family and we are greatful that you continue to choose our hotel to stay at when you make your trip. Our staff appreciates your kind words, we all work very hard to help you feel at home when you stay with us. We look forward to seeing you again next year!

I have nothing but good things to say about this hotel. My only issue would be the bed could stand to have been a bit softer but other than that my stay was awesome. Great hotel and being CLC I actually got points for my stay which is getting more and more rare. So kudos to you. If in the area I will stay again and highly recommend it to anyone else.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear sat1922 We understand how stressful it can be when traveling for work. I am glad to hear that your stay with us makes it a easier. We are glad to hear that you will continue to choose the BEST WESTERN when you are in Albemarle.

The Albemarle Best Western hotel is a hidden diamond in the Best Western hotel chain. Wonderful stay. No problems whatsoever. Exceptionally clean. Gracious management and staff. Considerate and caring. Recommend highly.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear louiss840 Thank you so very much for your kind words of our hotel. Best Western Albemarle Inn has received the Trip Advisor's Certificate of Excellence Award three years in a row all due to our amazing staff and magnificent guests. We hope you will continue to choose Best Western when you are in Albemarle again.

We stayed at this hotel because we wanted to visit Morrow Mountain State Park. The staff goes out of their way to accommodate your needs. We had a room that was a bit smelly upon arrival due to construction workers having smoked in the room next to us. The staff solved that problem right away. The next day my back was hurting and I could hardly move, and when I asked if they had an ice pack they also accommodated that. We had the pleasure of meeting Rachele who seems to enjoy her job and is so pleasant. Breakfast was great, the room was very nice, I can only recommend it!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Elke R Thank you for the kind words of our team members and hotel. We are glad to hear that our highly trained staff went above and beyond to make sure your stay was as comfortable as possible. We have to agree with you that Rachele is a gem, I will make sure to pass along your kind words. We look forward to seeing you again when you are in Albemarle.

It is very easy to write a review of my stay at the BEST WESTERN ALBERMARLE. great personal both on the front desk and the dining room. Clean confortable rooms. All this and at a great calre GREAT VALUE. GREAT ROOMS QUIET FANTASTIC PERSONAL.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Fredrick H Thank you for the five star review, because of amazing reviews like yours we were able to receive TripAdvisor's Certificate Of Excellence award for the 3rd year in a row. We are so happy to hear that you found our team members amazing and our rooms clean and comfortable. When you are back in Albemarle we hope you will continue to choose the Best Western Albemarle Inn

We had a lot of people in town for a family wedding that occupied several rooms and the staff went above and beyond our expectations. The breakfast area, meeting room and accommodations were first class.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Richard C Thank you for the kind words of The Best Western Albemarle Inn. We know that weddings are both exciting and stressful for family members of the bride and groom. I'm glad to hear that our team members went "above and beyond your exceptions". Congratulations on the new wedding in the family and we hope to see you again soon.

Short and sweet: Great experience. Helpful, courteous staff, super clean throughout, nice decor, roomy bathroom! Also very good breakfast. Group booking for out of town wedding. Could not have been more pleased with the service received here.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear LRSK_55 Thank you for taking the time to review the Best Western Albemarle Inn. We are so pleased to hear that you enjoyed every aspect of your stay. Because of amazing reviews like yours we have received the Trip Advisor's Certificate of Excellence award for the 3rd year in a row. We hope that you continue to choose our hotel when you are in the area.

OK so to start with the only reason I don't give this hotel a perfect rating is parking. The parking is a little tight. With that being said this is a GREAT property. I have stayed here twice so far this year and each time has been great. The rooms are perfect, beds sleep great, everything works in the rooms and no outside noises to deal with. The staff are always friendly and will usually go out of their way to make the customers happy. I have reviewed this property in the past and there is no reason to not stay here if in the area. I cannot comment on breakfast because I am always gone well before. They do have early coffee available in the lobby.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear mcbasstracker Thank you for taking the time to review The Best Western Albemarle Inn we are honored to have you as a loyal guest. I want to sincerely apologize that there was not sufficient parking during your stay this time, we had a group event at the property during your stay. We really appreciate you letting our readers know about the many amenities that we offer. We hope that you will continue to choose Best Western Albemarle Inn on your future visits to Albemarle NC.

My twin and I travelled to Albemarle to visit our 91 year old godmother who is in a nursing home there. We always stay at the Best Western because it is a wonderful hotel, with excellent staff, a fully stocked breakfast bar, hot cookies at the front desk, and the softest beds on Earth. We would never stay anywhere else! Why would we?

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Sharon M Thank You for your kind words and of your loyalty to the Best Western Albemarle Inn. I am glad you enjoyed our cloud 9 beds and think they are the "Softest beds on Earth". I am also very grateful for the kind words you shared of our staff, I will make sure to pass that along to them.

We love ? this Bestwestern. They are make us feel like family. There breakfast are good and fresh. The staff are awesome ??. We use this hotel just because it is good. The only thing that could be better would to maybe get a little bit better discount on our travel club discount. But overall two thumbs up ??.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Tiahunter Thank you for taking the time to review the Best Western Albemarle Inn. We are glad to hear you enjoyed your stay each and every time. Our number one priority is the satisfaction of our guest. Thank you for the kind words to our staff, I will make sure to pass them along.

Can't go wrong at the Best West Albemarle Inn in Albermarle North Carolina. Our family have been staying at this Best Western since my son was a freshman at Pfeiffer. He will be graduating this May! Thank you Best Western for all of the great stays at your Inn!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear 215christine Thank you for the five star review of our hotel and your continued loyalty to our hotel through out your son's college career. Congratulations to your son! and we look forward to seeing you on your visit Albemarle in the future.

This was a centrally located spot for a large group of us from Maryland. The employees were so friendly and helped us choose places to eat in the local area. They were "spot on" with their suggestions. The rooms were clean and refreshed on a daily basis. The breakfast menu choices had something for everyone. On previous group trips to this area we were at different locations. This was "THE BEST". We hope to stay here when we returning he future. And...by he way the cookies were awesome!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear rtchur Thank you for the kind words of our hotel. We know how stressful it can be when traveling long distance with a big group, I am glad to hear our team went above and beyond to make sure your entire stay was comfortable. We are glad you enjoyed our hot breakfast and of course the delicious cookies. We hope to see you again when you visit Albemarle.

I was visiting alone and felt very comfortable and safe. The room was very nice and clean. I definitely would recommend this hotel if you need a place to stay while visiting this side of town. The breakfast was also very good.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Thomas J Thank you for sharing such wonderful words of our hotel. We are delighted to hear that you enjoyed our "safe, comfortable and clean" rooms. We hope you continue to choose Best Western Albemarle Inn when you visit Albemarle.

Very nice clean hotel with good breakfast. Location near Pfeiffer University was the reason we stay at this hotel, as our son attends there. Surrounding area very nice to sight see, vineyards, golf, and antique shopping. Only complaint is the king bed we were sleeping on was extremely firm and woke with sore muscles.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Cliff S Thank You for taking the time to review our hotel. We are thankful that you choose to stay with us whenever traveling to Albemarle. I agree there are many sights to see in Albemarle, we appreciate you mentioning that to our readers. I'm sorry to hear you found our beds to be a little too firm for you, we will be replacing all or our beds and furnishings in the up coming months. In the mean time if there is anything we can do for you please let us know.

Clean rooms and a friendly helpful staff. Breakfast bar provided, other food choices are available close by. In-room coffee, cable tv, very comfortable bed. The local area has a lot of history and other places to visit.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Tony T Thank you so very much for the five star review and such great words of our hotel. We hope you give us the opportunity to host you every time you visit Albemarle.

The room was okay, however it could use some updating. The carpet was not really dirty, it just looked dingy and dull.. The furniture was old and drab. The staff was friendly and helpful. The breakfast was clean and well stocked.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear mastermind2014 Thank you for the kind words of our "friendly and helpful" staff I will make sure to pass that along to them. I am glad that you enjoyed the breakfast. I agree it is vital for a hotel to stay up to date with furnishing and decor. We are in the process of vamping up our entire hotel from inside out. We hope you come back and visit us to see the changes we have made.

Staff was very friendly and the accommodations were exactly what I needed. They made good suggestions for where to eat and were very helpful in making my stay as comfortable as possible. Only wish they had Splenda in the room for my coffee.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear silvaofnc Thank you for taking the time to review our hotel. We are glad you enjoyed every aspect of your stay. We have such great restaurants near the hotel, we are pleased to hear that you loved them just as much as we do.

In town for a wedding, not whole lot to do in the town, (depends on your interests). The breakfast choices are pretty standard blah, but beats a blank. Facility is well located with close proximity to food and shopping. Clean with very friendly and helpful staff. I would return if I had to return to that area.

Was satisfied with room, was clean and odor free. Was not disturbed by noises at night. Service at desk was excellent, staff very helpful and friendly. Enjoyed having breakfast before leaving for the day, good variety offered.

This is the second time we stayed here. Cleans rooms and good service. Breakfast was as expected. Never stayed before the renovations but it looks like the hotel has had a total makeover for the good.

We love the people there, but the beds are horrible. Lumpy and very bad for the back. All the people are terrific. We have tried all the hotels in the area and very much appreciate Best Western with exception of the horrible beds.

I had to stay in Albemarle longer than expected and the BW Albemarle Inn was suggested. Sign in was fast and easy, a little nap, quick dinner at a Mexican Cafe close by and then back to work. The room was clean, quiet, and the air conditioner was fairly quiet.

The Best Western in Albemarle is our favorite place to stay. We've stayed there on vacation trips for years and even the grandchildren look forward to going back each year. Good location, excellent restaurants nearby, comfortable, nice breakfasts.

Thank you for the nice stay. I look forward to coming back again when traveling through the area. Excellent value overall and situated very close to two excellent bar-b-que restaurants. What else could you want! Nice clean room, pleasant staff and a breakfast on par with any of this chains compettitors.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear ronannzabe Thank you for taking the time to review the Best Western Albemarle Inn. We are delighted to hear that you enjoyed your stay. I will pass along your kind words to the entire team here. We look forward to seeing you soon.

Starting from the staff to the rooms everything about the Best Western Albemarle is really good. Jay, Pana and Melissa are super helpful and will do everything in their power to insure you are taken care of. Great stay every time. Rooms are always clean.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear arj12345 Thank you for such kind words of our hotel and staff also thank you for giving us the opportunity to show you that our number one priority is our guest. We look forward to hosting you again soon.

Great customer service! Very accommodating. Staff at the desk very nice upon checkin and checkout. Breakfast was good and fast. Will definitely be staying at this location again in the near future. Thank you!!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear mstephenbridges Thank you very much for your positive review of our hotel. We take pride in providing a clean and well serviced property, and we were pleased that you enjoyed your stay. We look forward to having you continue to stay with us, every time you are in Albemarle and we want you to know that we value your business!

Took a road trip to get away. Stopped here and was glad. Awesome people behind the desk. Great experience. Will be stopping here next time through. They keyed us into a great little bbq place within walking distance from the hotel.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Jason E Thank you for taking the time to give our hotel a 5 star rating. We are glad you found us on your road trip and that we exceeded your expectations. We are looking forward to welcome you soon again. Thank you and warm regards.

I stay at the Best Western when I work on the weekends in Albemarle. The people who work there are so helpful and nice. I'm always greeted with a smile. The rooms are always clean and very quiet. I enjoy the hot breakfast in the mornings. I highly recommend this hotel for business or pleasure!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Kelly N Thank you for taking the time to give our hotel a five star review. We are delighted to hear that that you enjoyed every aspect of your stay also thank you for being a loyal guest to the Best Western Albemarle Inn. We look forward to seeing you again soon.

We were warmly greeted and made quite comfortable. I checked out having left behind an article of clothing and received a call on my cell from them advising me as I traveled onward . They confirmed my home address and it was waiting for me when I arrived home.

Very poor people at the front desk. Room was clean and bed slept well. The room was nice Not much to eat around the hotel. Breakfast was advertised but there was no eggs or biscuits and 4 slices of bacon. There was only 4 people in the loby.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Preston S Thank you for taking the time to review the Best Western Albemarle Inn. We are glad to hear that you enjoyed our clean and comfortable rooms. I want to sincerely apologize for not being up to par that morning with breakfast, we have had a meeting with our breakfast attendants and have implemented an on going training. We insure you that this will not happen again. Please give us another opportunity to show you what true hospitality is all about.

Well run hotel with good amenities, free hot breakfast, good TV service and by far the best wireless Internet I've ever encountered....and all at a reasonable price. Room was spacious and comfortable with updated bathroom.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Tyler S Thank you for such a wonderful review of the Best Western Albemarle Inn. We are joyful to hear that you enjoyed every aspect of your stay. We hope that you will continue to allow us to show you what true hospitality is about. We look forward to seeing you on your next visit to Albemarle, NC.

Visited this small community on the outskirts of Charlotte on a business trip with my husband. Only stayed one night but the room was exceptionally comfortable and clean. The hotel was established in 2013 so it was fairly new. However there was some painting and construction going on in the stairway so the only way to get up was by elevator which was fine by me. We stayed in room 221 and it was facing the side of someone's house. The street made it noisy and you could hear trucks all night. The lady at the front desk was polite. I give it 4 stars!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear acenjas Thank you for taking the time to review our hotel. We are glad to hear that you enjoyed your stay in our clean and comfortable rooms. I am sorry about the noise of the street adjacent to the hotel, we understand that a good nights sleep is vital. Please come stay with us once our renovations are complete so you can see how amazing the upgrades look and also to let us make it up to you. We look forward to hearing from you soon.

This is a wonderful hotel. Nice facility, very convenient, an excellent value, with a pleasant and helpful front desk staff. Our only issue was that in 3 days, our room was never serviced. On the first day, we mentioned it to the front desk who apologized and thanked us for letting them know......but still no housekeeping.....in three days??

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Doug327 Thank you for taking the time to give our hotel such and amazing review. We are glad to hear that you enjoyed your stay. I want to sincerely apologize for your room not being cleaned during your stay. We have discussed the issue during our weekly housekeeping meeting and I assure you that you will not face this problem again at the Best Western Albemarle Inn. We hope you give us the opportunity in hosting you again.

We just spent two nights at this hotel and were surprised how nice and conveniently located it was. Although they had renovations going on, it was very clean and quiet. Our room was nice and comfortable and the breakfast was great with many choices and warm breakfast items. Also, they had recycling trashcans in the room and other environmentally conscious signs up. The employees were extremely helpful and courteous. This is a very well managed hotel.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Karin S Thank You for the amazing review of our hotel. We are glad you enjoyed every aspect of your stay. We try to do our part to recycle when we should thank you for taking notice and participating. We hope you come stay with us again once the renovations are complete.

First there isn't a ton of selection here, but if you come to this little bright spot in NC. it would be well worth your time and money to stay at this hotel. Very friendly staff, very clean and spacious rooms, didn't try breakfast but if it was anything like the rest of the experience, it would've been good. Located on one of the main strips in town and pretty easy access to any place you want to be. We're going back soon and know we have a great place to stay while we're there. b

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear berry t Thank You for taking the time to review our hotel. We appreciate your kind words of our spacious and clean rooms. We hope to see you again when you are in Albemarle NC.

Best customer service of any hotel I have ever experienced. Clean rooms. Hotel smells clean. Pet free which is good for my allergies. Tara and Rachele were simply awesome and attentive. Breakfast is great! Hot breakfast and also continental.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Delores H Thank you so much for the amazing review of our hotel. We are delighted to hear that you enjoyed every aspect of your stay. We appreciate your positive feed back about our breakfast and clean and well appointed hotel. I will surely pass down the kind words to Tara and Rachelle. We hope to see you again soon.

Excellent service and cleanliness. Breakfast was awesome and fitness center was great. Front desk person was very helpful and informative on discounts for Pfeiffer parents. We will take advantage of that if our daughter chooses to attend Pfeiffer. Highly recommend this hotel.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear 99softballmom Thank You for taking the time to write a review of our hotel. We truly appreciate your kind word about our clean and spacious rooms and about the wonderful staff. We wish you and your daughter good luck on the college selection process. We look forward to seeing you again soon.

we really enjoyed our stay at this Best Western in Albemarle, N.C.. Very Clean and comfortable. We will most likely stay here again! Nice Pool, The breakfast is fair, didn't like the eggs and biscuits, but everything else was good!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Rowena B Thank You for taking the time to review our hotel. We are glad to hear that you enjoyed our clean spacious rooms and the pool. Thank you for wanting to stay with us again in the future we look forward to hosting you and proving to you our breakfast is one of the best.

Absolutely the best place in stanly county to stay! Staff very nice, clean rooms, safe area, good breakfast, comfortable beds...can't give enough compliments. Great experience overall. Will definitely stay there each time I'm in the area.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear M7800JEelizabeths Thank You for taking the time to give our hotel such an amazing review. We are glad you enjoyed our spacious clean rooms, hot breakfast and most importantly our kind and helpful staff. We are delighted to hear that you have found your choice for lodging when you are in Stanly County again. We look forward to hosting you again.

All of the staff were extremely friendly & helpful. We used the hotel for my daughter's wedding. The front desk receptionist worked with me to provide Welcome bags to all of the guests. On the day of the wedding, the junior bridesmaid got something on her dress. The front desk receptionist provided me with some shout & a toothbrush to get the stains out. It worked! The staff that set-up the meeting room for the bridal party to get their hair & make-up done did an excellent job. The shuttle driver did a great job getting everyone to and from the wedding. The overall experience was wonderful. I would recommend this hotel to anyone that uses Dennis Vineyards for their wedding and needs to provide a hotel to their out-of-town guests. The staff is great!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Julie V Congratulations to you daughter on her marriage. I would like to thank you for the kind words about our staff, we believe we have the best staff and I am glad to know that you agree. We know hosting an event such a wedding can be stressful, that's why we have a highly trained staff to anticipate the needs of our guest and to make sure your stay is as comfortable and stress free as possible. We look forward to seeing you again on your next visit to Albemarle, NC.

The hubs and I stayed here because we wanted to do some sight seeing and hiking at Morrow Mountain and this hotel was fairly close. What a nice surprise! Fresh hot breakfast each morning and honestly the best coffee I've had in a long time! Clean room, comfy bed and pillows, and nice layout! The staff was helpful and friendly. If ever in the area again, this will be where we will stay!

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Rhondalynne121 Thank you for giving our hotel such an amazing review. We value our guest and make it our priority to ensure a comfortable stay. We are glad to hear that you enjoyed our hot breakfast and courteous/helpful staff. We look forward to seeing you again on your next visit to Albemarle, North Carolina.

My daughter goes to Pfeiffer University and we go to visit. Best hotel in the area. I have stayed at a couple of others in salisbury ...not very good with partial smoking hotels ...really. Like the smoke does not go every where?? This is the best.

Best Western A, General Manager at BEST WESTERN Albemarle Inn, responded to this review
Dear Mike M Thank You for your amazing review of our hotel. We take pride in being a 100% smoke free hotel and our guest thank us for it. Thank you for your continued support and loyalty of the Best Western Albemarle Inn. Wish your daughter good luck for her college career at Pfeiffer University. We look forward to seeing you when you are back in Albemarle NC.