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Best Western Plus Hotel Prairie Inn, Albany

4.5/5  - basé sur 846 notations.
1100 Price Road SE, 97322-7068, Albany, United States - Voir l'itinéraire
Best Western Plus Prairie Inn - Façade Best Western Plus Prairie Inn est idéalement situé dans le centre de Albany. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Les hôtels d'Albany, dans l'Oregon, peuvent se vanter de bénéficier d'une situation de choix, qui conviendra aussi bien aux clients voulant assister à un match des Beavers/Ducks à proximité qu'à ceux qui veulent profiter des légendaires loisirs en extérieur du nord-ouest du Pacifique. Au Best Western Plus Prairie Inn, les membres de notre personnel amical se feront un plaisir de vous offrir tous leurs conseils et recommandations, qu'ils concernent le shopping dans les magasins d'usine voisins de Woodburn ou les meilleurs sentiers de randonnée en montagne. En fait, les hôtels d'Albany offrent aux clients le meilleur de la vie citadine et de la vie au grand air, que vous vouliez passer une soirée en ville ou simplement être proche de certains des meilleurs lieux de randonnée, de camping et de pêche de la région. Le parc des expositions du comté de Linn est à proximité et de nombreux événements amusants y ont lieu toute l'année. Placé juste à côté de l'Interstate et à quelques minutes en voiture de l'université d'État de l'Oregon, domicile de l'équipe des Beavers, vous pouvez profiter pleinement de vos vacances ou de votre voyage d'affaires. Allez voir un match de football, partez vers la côte, ou en direction des pistes de ski du mont Hood. À proximité de votre hôtel d'Albany, vous pouvez profiter de l'incroyable Northwest Art & Air Festival ou de l'un des nombreux événements forestiers annuels. Découvrez le Country Western Festival à Brownsville, dans l'Oregon, ou rendez-vous au centre des expositions du comté de Linn pour assister à l'un de ses nombreux événements divertissants. Les employés de l'industrie forestière apprécient tout particulièrement notre hôtel d'Albany en raison de ses tarifs, son service amical et ses chambres confortables dans lesquelles ils se sentent comme à la maison. Nous sommes situés juste à la sortie 233 de l'Interstate 5, il est donc facile pour les voyageurs, les routiers et les voyageurs en road trip de reprendre la route. Nombre de nos clients font escale chez nous sur leur chemin vers une autre destination, comme Seattle, les montagnes et les villes de Californie du Nord à l'atmosphère décontractée. Quelle que soit la raison qui vous amène dans cette partie de l'Oregon, soyez assuré que vous vous sentirez à l'aise dans cet hôtel accueillant. La beauté du grand Nord-Ouest est au seuil de votre porte et la seule question qui reste est de savoir par où vous allez commencer. Réservez une chambre à prix abordable au Best Western Plus Prairie Inn dès maintenant !

Best Western Plus

Hotel Prairie Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 846 voyageurs
Note attribuée
Excellent
505
Très bon
263
Moyen
52
Médiocre
11
Horrible
15
CONSULTEZ LES AVIS POUR
En couple En couple
211
En famille En famille
316
Escapade entre amis Escapade entre amis
47
Professionnel Professionnel
181
Voyage solo Voyage solo
55
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Would stay there again"

5
05/11/2018

The deep jetted tub made getting in and out tough for the senior citizen. Good free breakfast. Helpful staff. Quiet, clean and and easy to access. Close enough to Corvallis that many game goers were staying there.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mike, It was an honor hosting you at Best Western Plus Prairie Inn! We're so pleased our clean, quiet rooms provided you the ideal place to rest and that our location was convenient for your trip. It's great to know that our breakfast selection suited your tastes and that your overall stay was enjoyable. However, we're sorry for any issues with the tub. Our staff is always happy to show you other available room setups. During your next trip to town, we'd be proud to have you stay with us again.

"great place to stay but needs better bathroom lighting..."

4
26/10/2018

My husband and I have stayed at a couple different hotels in Albany when visiting family... this is above all the best. Book early for the best price!! The only complaint is that they need to put different or higher wattage bulbs over the bathroom counter and add a fixture over the full length mirror. PLEASE!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are thrilled to receive your glowing remarks about us, and it brings us joy to know that we have been able to provide you and your husband with the full experience and comfort that you deserve. We will take your comments regarding the bathroom lighting into consideration, and we appreciate your input. Safe travels, and we hope to see you again soon!

"Great place"

5
25/10/2018

If you're looking for a good hotel in the Albany area with a great rate this is your place! I have always received great service here, the recognition of my points and the free upgrades are wonderful. Good breakfast and always a cheerful staff. I would recommend this hotel above all others in the Albany area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Wow, what a thoughtful and encouraging review to read! Our team loves serving you here at Best Western Plus Prairie Inn, and we're thrilled that our affordable rates, attentive service, and fantastic breakfast selections keep you coming back. Hosting you is always a treat, and we can't wait to have you stay with us again!

"Consistent, Reliable, Courteous and Accomodating."

5
24/10/2018

Our 94 year old mother resides in a nearby assisted living facility. This most recent visit was our 5th stay at this hotel. Our family members stay here as well. The young, twin nephews love the pool facilities. Clean and safe. We have been impressed with the breakfast quality and selection. Coffee is good also. Rooms are always clean and in good repair. Staff is very courteous and accommodating. No need to look further.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Here at Best Western Plus Prairie Inn, we love serving warm and friendly familiar faces, and are honored to have hosted you for the fifth time! Our entire team was excited to take care of you and your family members, and we're delighted that the pool was a hit as well as our plentiful breakfast selection. Thank you for letting us know that you continue to be impressed with our clean, well-maintained rooms and hospitality and we look forward to having your company again soon. Safe travels and well wishes to your mom!

"Great Little Hotel in Convenient Location"

4
24/10/2018

We stop off here twice a year after a long day's drive and are always impressed with the quiet location, lovely lobby with friendly staff, spotless rooms, and very generous breakfasts. There are numerous restaurants nearby for dinner. We will be back.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Ascoll, Returning guests pay us the highest compliment by continuing to choose Best Western Plus Prairie Inn when in the area! Knowing that our quiet atmosphere, spotless rooms, ample breakfast servings, and gracious staff continue to impress you is nothing less than uplifting. We can't wait to spend time with you again!

"It's the place to stay in Albany OR"

5
22/10/2018

Great rooms with everything we needed. Third stay here and it's our 1st choice. The hotel is well kept and clean. The staff is very kind, helpful, and attentive. Location is perfect with lots to do locally and not far from the coast or the Cascade Mountains. Currently, the foliage is beautiful, and it's not raining yet. Perfect trip.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Beth, We're honored to be your go-to hotel in the area! Thank you for sharing how much you appreciated our clean, comfortable rooms and friendly, helpful staff. It's great to hear that you enjoyed your trip, and we look forward to your next stay at Best Western Plus Prairie Inn!

"Trust in important to me."

5
10/10/2018

I never have to worry about anything, even my mistakenly left items. I received a phone call shortly after I checked out telling me of my left items. They only asked if I wanted them to ship the items to me. I opted to ask them to hold the items and I would grab them on my next trip. Sure is good to know that level of trust where I stay for business travel. Thanks again BW Plus Prairie Inn staff for being so caring of your guests! Brian

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Brian, We know how important it is to feel that your belongings are safe and secure while staying at a hotel, and we are very happy to hear that you found that to be the case here at Best Western Plus Prairie Inn. We will commend our team for their diligent work. We wish you all the best, and we look forward to seeing you again when you return!

"Always Spot-on."

5
08/10/2018

This property is staffed with some of the most caring, sincere individuals you will find. I am never surprised unless it is in a good way. Always a place that I will travel out of my way to stay at.I would recommend this property to anyone wishing to stay in the Albany area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We love to receive positive feedback about our staff members, and it brightens our day to read your kind comments. We will gladly share your thoughts with our team and commend them for their hard work. We wish you all the best, and we look forward to serving you again soon here at Best Western Plus Prairie Inn.

"Where I stay in Albany Oregon"

5
05/10/2018

I always stay at the Prairie Inn when I'm in Albany. Very close to the fairgrounds, restaurants within walking easy walking distance, and many more close. It has a nice pool, and I always feel I get a great value. The mini suite has a jetted tub and a nice sitting area. The staff is friendly and helpful. I have never been unhappy with my stay.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mark, Thank you so much for letting us know about your five-star experience with us here at Best Western Plus Prairie Inn! It pleases us to see that we're consistently able to meet your expectations by providing a convenient location, comfortable facilities, and friendly service. We're grateful for your business and would be honored to host you again whenever you return to the area.

"A family friendly place to stay in Albany, OR"

5
05/10/2018

Hotel is well maintained you can tell the staff and owners care about their property. They are friendly and caring. Room was clean and comfortable - breakfast was good. This is a go to place for us to stay when things get booked up in Corvallis, and we want a budget friendly, nice place to stay. We will stay here again.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Melanie, We appreciate you sharing your thoughts about your recent visit here with us at Best Western Plus Prairie Inn. It is fabulous to hear that you had a lovely stay in your clean and comfy room. Additionally, it is fantastic to know you found our team friendly and helpful as well as enjoyed your delicious breakfast. We are thrilled you liked our budget-friendly rates. The next time your travels bring you back to the area, we look forward to you staying with us again.

"Best of BEST Western"

5
25/09/2018

Rooms were clean. Front desk staff were AMAZING . Grounds were very well kept. Our families needs were met and any requests were promptly seen to. Parking area was great, Handicap accessibility was exceeded. Great stay!!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Karen, Your wonderful review brightens our day, thank you so much for letting us know about your wonderful experience with us! It's great to see that we were able to meet your expectations by providing clean rooms, well-kept grounds, and amazing service. From our entire team here at Best Western Plus Prairie Inn, we're grateful for your business and would love to provide you with another exceptional stay.

"Mrs"

5
19/09/2018

Staff is always friendly n available. The Inside n out is always clean well groomed. Breakfast fresh n well supplied. Convenient to everything in town n highway. We enjoy our stay n use of exercise room n pool.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for taking a moment to share some feedback on your recent five-star stay here at the Best Western Plus Prairie Inn. We were thrilled to learn that our friendly staff, beautiful accommodations, and delicious breakfast selection were all highlights of your recent stay. Should your travels bring you back our way, we hope you'll join us again for another convenient visit.

"Oregon Vacation"

4
17/09/2018

Pleasant greeting by the front desk upon arrival. Welcomed as a Best Western rewards member. Nice clean room. Good Beds. Good breakfast with all of the usual for a hotel breakfast. Would stay here again if in area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for choosing our hotel for your recent stay. Our guests' satisfaction is always top of mind as we strive to provide top-notch accommodations. We're thrilled you thought your room was clean and comfortable, and that you enjoyed a delicious breakfast. It also means a lot to know that your positive experience started at check-in. Team members will be happy to know their warm greeting kicked off your stay in the right direction. The next time you come to Albany, it would be wonderful to see you again at Best Western Plus Prairie Inn.

"A great stay in Albany at the Best Western Plus Prairie Inn"

5
15/09/2018

We recently stayed at Best Western Plus Prairie Inn in Albany while on a driving tour in Oregon. The Best Western was very easy to find, right off the I5 Highway, and is very close to the city of Albany. We found the staff to be without exception, friendly, helpful and professional. Our room was clean, attractive, quiet and comfortable. The complimentary breakfast was varied, delicious and plentiful. I have no reservations recommending this property.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Your generous review has brightened our day. Our team works hard to provide friendly service and clean, comfortable accommodations, and we are delighted to know that we hit the mark for you. It is great to hear that our location was convenient for your travels in the area, and we hope you enjoyed your driving tour of Oregon! Your recommendation of our property is greatly appreciated, and we would love for you to join us again should you find yourself back in the Albany area.

"First Class Operation"

5
13/09/2018

The rest of the hospitality industry could take a lesson from what they do at this facility. A first class operation from the time we checked in to the time we were walking out the door after checking out.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear John, We're honored to set the standard here at Best Western Plus Prairie Inn. What you have shared is a wonderful example of the dedication and care of our awesome team. We love to serve, and we can't wait for our next chance to make your day!

"Always a good stay"

5
16/08/2018

Clean, quiet, convenient, friendly, rates ok. A good stopping place traveling north. Breakfast is good, hot items included, room very adequate. Away from freeway or traffic noise. Comfortable bed. Staff at front desk and in the breakfastareaarevery helpful and friendly.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Judy, Thank you for your feedback after your recent stay at the Best Western Plus Prairie Inn! Our team strives to provide comfortable and relaxing accommodations for our guests, and we're happy to hear you enjoyed a clean and quiet room. We're glad you received helpful service and found our location to be ideal for your time with us. It would be wonderful to see you again soon!

"Handy to Expo Center"

4
07/08/2018

Nice place to stay, great breakfast service, walking distance to the expo center / fairgrounds in Albany. We had a quiet king room on the third floor with a larger fridge with separate freezer. Clean room, good breakfast, friendly staff, 24 hr pool (small) and hot tub.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Duane, It was our pleasure to provide you with a quiet, well-appointed place to stay. We're glad our location was perfect for your trip and that our breakfast selection suited your tastes. Our wonderful staff will also be proud you appreciated their friendly assistance. If your adventures bring you back to town, we'd be honored to host you again.

"Happy experience"

5
05/08/2018

This hotel is our go to place to stay when visiting our friends in Albany. It's always great customer service. The rooms are nice, and very clean, and breakfast is always hot, with lots of options. The indoor pool, and hot tub are nice too. The hotel staff are super nice, and, if your room is ready early, there is no problem getting in. We plan on staying here again on our next trip.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
What a truly wonderful review to read! We are very honored to be your go-to hotel when you are in the area, and we thank you for sharing our kind feedback with us. We are more than happy to provide you with the friendly service and comfortable accommodations that you deserve, and it is a pleasure to know that you appreciate our hard work. Thank you very much for choosing Best Western Plus Prarie Inn, and we look forward to hosting you again soon!

"Perfect overnight stay"

5
05/08/2018

Clean rooms, friendly staff and an excellent breakfast - Both hot and cold items to choose from! It was a reservation made very late in the game and they only had one room left – we were lucky to get it as we were coming through late at night and needed a room on short notice.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Scott, We are very glad to have been able to provide you with a last minute place to stay here at Best Western Plus Prarie Inn. It is truly a pleasure to receive positive feedback such as yours, and we are happy to hear that you enjoyed our clean rooms, friendly staff, and delicious breakfast options. Thank you very much for your comments, and we wish you all the best in your travels ahead!

"Clean, great bed, good breakfast"

5
04/08/2018

If you want clean here it is, great personnel and great breakfast. When checking in the man at the desk was extra nice, gave us places where we could eat. Would go back if in the area. The bed was super to sleep, no noise in the building, gave us a great room. The hotel was right next to the highway.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
What a wonderful review to read! Nothing makes us happier than hearing that everything from our helpful staff to delicious breakfast made for a great stay at Best Western Plus Prairie Inn. We're glad you enjoyed your room, and we look forward to hosting you again the next time you're in the area!

"Great place to stay"

4
03/08/2018

Great location for easy access to the interstate. Nice clean rooms with working AC units. Comfortable beds and pillows. Nice continental breakfast and friendly staff. There is also a nice park right down the road within walking distance. Would stay again.

"Best Best Western"

5
02/08/2018

60 minutes from beautiful Newport Oregon, this hotel is the place to stay if your visiting the beautiful coast of Oregon. The staff is helpful, caring and concerned for your needs. You are greeted by each employee with a smile. I think this hotel should be 10 stars?? We will be staying here again.

"Dependably dependable!"

5
22/07/2018

This hotel works for me in every way. Its a perefect distance from my homebase, coming and going, its RIGHT ON I-5, and its always clean, quiet and ready with a hot breakfast to start the next day. All my business trips start with this best western hotel. I truly believe that the value for this price point is the best in it's class.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We're honored by your continued loyalty to Best Western Plus Prairie Inn! It fills us with pride to know we've consistently provided the clean, quiet accommodations, superior value, and tasty hot breakfast you depend on from us. We're also glad our location is so convenient for your business travels. Many thanks for your glowing review, and we look forward to your return.

"Great value and location "

5
22/07/2018

We recently stayed at this property while attending a Baseball tournament. The property is conveniently located to both the N and S access to I 5. There are plenty of eating options within 5 miles. The staff are friendly, professional and courteous. The pool and fitness room are available for extended hours. The breakfast options are extensive. I have no hesitation about recommending this property.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Frank, Thank you so much for recommending us here at Best Western Plus Prairie Inn! We hope that your tournament experience was awesome. Thank you for the fabulous review and kind remarks for our service team. We were pleased to provide the hospitality you needed! When you are back in the area, make us your first stop.

"Great place to take a load off"

5
21/07/2018

I love to come here with my granddaughters to just take a rest. Clean and comfortable with a friendly staff. Great little complimentary breakfast as well. We stop in any time we can and will be back soon.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Sherri, All of us at Best Western Plus Prairie Inn look forward to hosting you and your granddaughters and thank you for your recent five-star review! We are always thrilled to offer you a clean, comfortable space to rest and look forward to welcoming you all back soon!

"Prarie Inn a great place to stay."

5
19/07/2018

Prarie Inn is my favorite Inn on the I-5 corridor. Great location, friendly staff and management excellent accommodations. I've enjoyed staying at Prarie in many times during my travel through the Pacific Northwest.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
How amazing to receive the honor of being your favorite inn during your travels! Guests, such as yourself, are the reason for our being and it fills us with pride to provide first-class service and accommodations. You'll always have a room here at Best Western Plus Prairie Inn!

"Great stay"

4
18/07/2018

I was in town on business and stayed here. The hotel is located right off the I-5 highway. I was warmly greeted by Jonathan as I checked in. I was in room 202 which was a king bed and sofa room. It was comfortable and quiet. I had to leave early, so I cannot comment on their breakfast offerings. I thought it was a great stay.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We were happy to provide you with a quiet, comfortable place to rest during your business trip. Jonathan and the rest of our wonderful staff will be so glad you appreciated their friendly demeanor. If your travels bring you to the area again, we'd invite you back to our hotel.

"Very friendly staff"

4
18/07/2018

Very Good Facilities with Guest laundry, pool, jacuzzi and complimentary breakfast. The staff was very friendly and helpful. Convenient to restaurants and shopping. Centrally located near the I-5. A nice area with easy travel to the Pacific Coast

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear LuVerne, Many thanks for your kind review of Best Western Plus Prairie Inn! Our team was happy to provide you with warm hospitality and wonderful amenities. We're also glad our proximity to restaurants, shops, and the interstate was convenient. Your thoughtful compliments are much appreciated. We'd love to have you return.

"Family trip"

5
18/07/2018

Clean and inviting visit. Staff is friendly. Rooms are comfortable and clean. Pool is a nice size. Breakfast was delicious has a variety of breakfast items to choose from. Also very clean. We will definitely be back!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Judy, We're thrilled you enjoyed your stay at Best Western Plus Prairie Inn and that our friendly staff made you feel at home. It's lovely to hear that our clean, comfortable rooms provided you the ideal place to rest and that our tasty breakfast selection got your day off to a great start. Our staff looks forward to your next visit.

"Friendly, Clean, and Quiet"

5
14/07/2018

I stayed here a month ago and had a great experience, so I came back and it was just as great. The staff were helpful and friendly and the hotel is clean and pleasant. I didn't have my dogs with me, but I so appreciate the dog-friendly atmosphere and there were some show dogs staying which I found delightful. I plan to stay here in the future as I frequently travel between the Bay Area and Seattle.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Returning guests pay us the highest compliment, and we are delighted to hear that you continue to enjoy your visits with us here at Best Western Plus Prarie Inn. We love being able to host our guests, as well as their furry friends, and we are happy to know that you appreciated this aspect. We are also glad that you found your room to be clean and comfortable and enjoyed our friendly staff members. Thank you very much for sharing your feedback with us, and we look forward to your next visit. Safe travels!

"Great stopover and service by staff"

5
03/07/2018

Everything was great and perfect accommodations. A short 3-minute walk to a county park. A short drive north to the "Enchanted Forrest" in Turner, Oregon, a fun spot for young and old. The theme is nursery rhymes as well as live performances throughout the day, ad-libbing on some of the most cherished of the rhymes. There are rides for all ages, yes even this grandpa.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear John, It sounds like you had a lovely time here in the area. As you said so well, there are attractions for everyone to enjoy and we love bringing together guests of all ages here at Best Western Plus Prairie Inn. Thank you for the outstanding feedback and great recommendations. It would be a delight to serve you again in the future.

"Great place to stay for the Tandem Bike Rally 2018"

5
03/07/2018

This hotel welcomed bikers with open arms. Happy to have breakfast with the room, a visit to the hot tub and a couple of hours on the deck after riding. I'm glad we got a room at this hotel. Convenient to the highway and town.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Marjory, We are so thrilled to hear that you felt welcome and comfortable at the Best Western Plus Prairie Inn while you were in town for the Tandem Bike Rally! Providing clean and comfortable accommodations and relaxing access to the hot tub and deck are a few of the many great things we are happy to offer. Thank you for your kind words, and we hope you come see us again!

"Great place"

5
03/07/2018

We had a graduation to attend and we needed to rake our little dog with us. The pet friendly room we stayed in was immaculate and the pet area outside was clean and well maintained! Very happy with our stay!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We want all our guests, including the four-legged ones, to have a wonderful visit, so we're happy to know we succeeded with you. It was our pleasure to ensure you had a clean, inviting place to stay and walk your dog. If your travels bring you back to the area, please come stay at Best Western Plus Prairie Inn again.

"Never any surprises."

5
02/07/2018

I will go some distance out of my way to stay at this property when working between Roseburg and Tualatin Oregon. I always know how the staff, amenities and rooms will be. The staff works very hard to insure you feel like you're at your 2nd home.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Brian, We're proud to include you among our returning guests, and we're so pleased our amazing staff, and comfortable rooms keep you coming back to stay at Best Western Plus Prairie Inn. Thank you for the lovely review. Our staff looks forward to your next visit.

"Clean, close and convenient to Albany, OR attractions"

4
24/06/2018

The Best Western Plus in Albany, OR was a very convenient stop on our recent travels. The property is well maintained and convenient to I-5 and Albany amenities. The Breakfast Buffet is above average and well presented. The rooms are spacious as well. We found our bed to be firm and comfortable too. All in all a very good value.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are so grateful for you taking the time to share your feedback with us after your recent visit to the Best Western Plus Prairie Inn! It is so great to hear that you enjoyed your room and found the breakfast to be delicious. We aim to provide convenience and comfort, and we're glad your accommodations met those standards. Thank you for your review, and we hope you stay with us again!

"Really nice motel in Albany Oregon"

5
22/06/2018

Really nice motel in Albany Oregon. This is a very nice, well kept, conveniently located motel. So much nicer than the last motel we stayed in in Albany. This will certainly remain our “go to” lodging when we are in the area. Choose the Best Western Plus Prairie Inn and you won't be disappointed!

"Family gathering to honor Son graduating Medical School."

5
16/06/2018

We were a large group (13) and we stayed in multiple rooms and stayed three nights. It was quiet and restful (the beds very comfortable). Breakfast was great (FRIDAY-SATURDAY-SUNDAY). Exercise room very clean. All facilities very well maintained. Great staff....friendly and VERY HELPFUL. GREAT LOCATION

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Randy, We're delighted by your outstanding review of Best Western Plus Prairie Inn. Congratulations to your son and we wish him all the best! Our team was proud to provide your family with quiet, comfortable accommodations and friendly service. It's also wonderful to know you enjoyed our spotless, well-maintained gym and delicious breakfast. Thanks so much for your warm compliments and we'd be honored to have you return.

"sleep well"

4
08/06/2018

Great place to stop for a night or two. The staff is friendly and helpful. the location is right off the freeway but far enough that it is quite. They have a nice breakfast with a make your own breakfast barrio. Yes the pool is open 24 hours. Which is nice if you are coming off a long diver like I was and you can swim or soak in the hot tub before bed.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
From our friendly service to our 24-hour pool and hot tub, it's wonderful to know that you thoroughly enjoyed your time with us at Best Western Plus Prairie Inn. We aim to please and will share your uplifting review with our team. Come back for another visit if you're in the area again.

"Comfortable stay!"

4
08/06/2018

My family and I stayed on the first floor for a swim meet. At first, we were worried about being located on a lower floor. But thanks to the hotel's quiet policy after 11:00pm, our stay was peaceful and comfortable. Rooms were clean and beds were comfortable. Breakfast had a great variety.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Patricia, We strive to provide clean, comfortable, and convenient accommodations to all our guests, so we're pleased to know we were able to give all three during your stay. We are glad to know you enjoyed our excellent breakfast selection, and that our quiet policy helped you get a great nights sleep in our comfortable rooms. We thank you for taking the time to leave us with a review of your recent stay here at the Best Western Plus Prairie Inn, and we hope to see you again soon!

"Best Western Plus Prairie Inn"

5
04/06/2018

If you are planning on staying in Albany Oregon I highly recommend Best Western Prairie Inn for the following reasons... Excellent customer service Comfortable and clean rooms Great continental breakfast Friendly staff members awesome indoor pool

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We welcome and appreciate your kind feedback, and we are happy to have been able to host you here at Best Western Plus Prarie Inn. It is always a pleasure to know that our guests find our staff members to be so friendly and helpful. We are also glad that you enjoyed our comfortable rooms, indoor pool, and continental breakfast offerings. Thank you very much for sharing your kind thoughts, and we hope to see you again soon!

"Would definitely come back!"

5
03/06/2018

Quick accurate check in; bright cheerful lobby. Got a good recommendation for a late afternoon meal. Friendly greetings from all staff, and excellent service at breakfast. Room quiet and easy to work in.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Judy, Your review is a pleasure to read! We're delighted that you enjoyed every part of your experience with us. First impressions are always important, so we love hearing that you instantly felt welcomed as you walked into our lobby and met our front desk team, and that friendliness extended throughout your entire stay. We are also pleased to know that you could relax and get work done during your visit. Our staff appreciates you taking the time out of your day to tell us why you enjoyed staying with us, and we hope to welcome you back soon to Best Western Plus Prairie Inn!

"Pool open all night!"

4
30/05/2018

The hotel was fine... It's a budget hotel. We stayed for one night while traveling through. We were able to sleep a family of six in one room. The pool is open all night! It is a small pool, but our kids are young, and they loved it! The food is what you would expect. It is right off the Interstate, and is very convenient for traveling through. The value was great, and I have no complaints!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Many thanks for your kind review of Best Western Plus Prairie Inn! We're glad to hear that the spacious accommodations and great value we offer met your needs for an overnight stay so well. It's also wonderful to read that your kids loved our 24-hr. pool hours. Our easy interstate access is an asset, and we're happy this was convenient for you. Your thoughtful compliments are much appreciated, and we'd love you to visit us again.

"Booking Staff is Fantastic"

5
29/05/2018

I recently had to book a trip to Albany for my Little League baseball team. I worked with Christy to get the block of rooms reserved and at a reasonable price. She was absolutely fantastic. I called a few different hotels in the area. When doing so, I was often sent out to a phone bank in India or into a voicemail system where calls were never returned. Christy was quite the opposite. She was easy to reach, and returned phone calls right away. When I spoke to her, Christy was always pleasant and able to help. If I need to return to the Albany area, Christy will be my first call!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Dylan, We know how important timely and personal communication is when booking a reservation, and we are happy to have been able to provide you with the type of experience that you look for. Christy is a hardworking and conscientious member of our team, and we will share your feedback with her. We hope your Little League trip was a success, and we look forward to serving you again when you return to Albany.

"Really nice hotel"

4
26/05/2018

Staff was lovely, room was clean, comfortable bed. A few minor things were swiftly taken care of. ( replace toilet seat with broken bolt, re-boot tv remote) The location was quiet but convenient, easy access to freeway as well as downtown Albany.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We loved serving you here at Best Western Plus Prairie Inn! Thank you so much for honoring us with a great review. We're so happy to hear that you found your accommodations to be suitably clean, comfortable, and convenient. Most importantly, however, it sounds like our dedicated service team members could serve you well. We're delighted! Depend on us again when you are back in town.

"Clean and comfortable!!"

5
22/05/2018

Easy access to I5. Room was very nice and comfortable. Staff was friendly and helpful. Facilities include an exercise room and pool. The breakfast was very good with lots of variety. I would stay there again.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are excited to hear that our clean, comfortable accommodations, convenient location, and wide variety of breakfast items would bring you back for another five-star visit at Best Western Plus Prairie Inn. Thank you for sharing your positive thoughts and we look forward to hosting you again.

"Get away"

5
21/05/2018

We had very good service. Very helpful staff. Friendly.were very comfortable. the room was very clean and everything worked well. The breakfast area was very nice clean and good food. Over all a very nice hotel it made for a great trip.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for sharing your experience at the Best Western Plus Prarie Inn during your stay in Albany! We're pleased to hear we were able to provide you with a five-star experience! We're also so glad to know our staff met your every expectation, and that you enjoyed our breakfast options! We would love for you to come visit us again soon!

"Best Hotel in Albany, OR"

5
17/05/2018

The General Manager Danielle Sell makes you feel like family very welcoming. The facilities are excellent ,clean spacious rooms, outstanding breakfast and hot coffee is available aii day. We have stayed at the location several time's and we're greeted warmly when we checked in. We are members of Best Western hotel reward program and receive a room upgrade when available. Let's not forget the indoor pool and workout room. Overall a great place to stay with a friendly staff.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Kenneth, We couldn't be more excited to hear that we were able to meet your expectations in so many ways! Thanks for being a valued guest and leaving such excellent feedback. We're happy to see that our friendly staff was able to provide great service, and it's nice to know that our comfortable and spacious rooms helped you to relax in peace. Also, we're glad that you enjoyed our breakfast and appreciated the indoor pool and workout room. Again, we're very grateful for your business and would love to welcome you back for another stay at Best Western Plus Prairie Inn.

"Business Mtg"

5
14/05/2018

I was notified last minute of a meeting nearby this facility and was able to secure a nice room for a good price in spite of a local teenager volleyball tournament. I was very pleased with the property and staff.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Richard, It always warms our heart to hear from guests like you. We're happy to know that we were able to provide great last minute accommodation and hope your business meeting went well. It's nice to see that we were able to deliver high-quality service and excellent value. Thanks again for your kind feedback, please come back for another visit at Best Western Plus Prairie Inn.

"Jim M. Very nice stay!"

5
04/05/2018

Staff was great. Very clean. Upgraded us to a dual queen. Will stay hear when ever we see the kids in Lebonan. Nice location off I-5. Quiet and great breakfast. Short travel to destination. Great pool and hot tub.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jim, We loved having you here at Best Western Plus Prairie Inn! Thank you for the kind and complimentary feedback. Our team was more than happy to get you into the perfect accommodations for your needs and we're thrilled that we could help bring the family together. We look forward to sharing many more special memories with you!

"Very nice staff and great service"

5
04/05/2018

Can't think of a single complaint. Jonathan at the front desk was beyond nice and helpful. Was here for a conference and very glad we choose to stay there as many other hotels looked run down and dated.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Nikki, Thank you for choosing Best Western Plus Prairie Inn for lodging during your conference. It's wonderful to hear that we provided a five-star stay and that our friendly staff made the top of your list. We'll let Jonathan know how much you appreciated his top-notch service. Your comments are valued and our team hopes you will visit again soon.

"Just of the Interstate"

5
29/04/2018

A hidden gem in a great location. If you just need an overnight stop this hotel is great, but if your looking to spend a few days - this hotel is a great location. Albany is a nice little town and this BW is situated to allow exploration of it and the surrounding area very easily. I had a great time and the Prairie was an unexpected oasis.

"Staying in Salem but prefer Albany .It's only a short drive to Albany."

5
16/04/2018

We stay here every time we have to go to Salem . We stay in Albany . They have .agrest restaurant right down the road. The service is always great and thier presidential suite with the in room jaccuzi tub is worth it

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jackie, What a lovely review, thank you! We're thrilled to hear that we were able to provide such an enjoyable experience and that you choose to stay with us at Best Western Plus Prairie Inn whenever you're in the area. We're also glad that you received such attentive service from our team, as well as appreciated the comfort of the Presidential Suite. Thank you for taking the time to share your positive feedback, and we look forward to your next visit.

"Clean & Quiet"

4
01/04/2018

We had stayed at this Best Western a few years ago and decided to come back. The room was clean, spacious, and quiet. The continental breakfast was suitable for our needs. The rooms on the north side are quieter and I would suggest staying on the 3rd floor away from the elevator.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are very glad that you had a terrific visit with us here at Best Western Plus Prairie Inn. It is always great to see familiar faces return to stay. We are pleased that you had a lovely time in your quiet, clean and comfortable room. Also, we are happy that you liked your tasty breakfast. We do hope will come back and stay with us again.

"Not sure ill return"

2
26/03/2018

My family rented the suite for the weekend and chose this hotel because they have an indoor pool and we have a restless 2 year old. Pictures looked great online. Looked clean when we checked in. First thing I noticed was a sign on the desk stating their pool was closed. A courtesy call with a heads up would have been welcomed as I work in hospitality and its always a nice touch so guests can make other arrangements had they chosen the hotel for the extra amenities. The front desk gentleman wasnt friendly, but very short and almost snotty with us till he saw I also work for Best Western. That being said. I know first hand how working in customer service can drain a person. Especially when your working alone and have needy guests. Room was gorgeous. And we were pleased until we pulled the blankets back to cozy down for the night and found this. When I called the front desk to ask for new bedding, the gentlemen at the desk sounded honestly confused as to what clean sheets and mattress cover was. When he finally did show with it, The least he could have done was offer an apology considering the huge dried blood stain on our bedding. But neither that night or check out or after has anyone there reached out to offer and apology. Convenient I never received a Best Western survey questionnaire as a Gold member either.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for taking a moment to share your experience. We would like to use this opportunity to sincerely apologize for the experience you had. The issues that you have identified with both our service and our accommodations are unacceptable and fall far below the standard of quality that we expect of ourselves. Your review will provide us with an opportunity to learn from our mistakes. Should your travels bring you back to the area, please allow us the chance to change your perceptions with a superior stay.

"Perfect is good enough for me!"

5
22/03/2018

I stayed in the king suite with a Jacuzzi tub. The bed and pillows were extremely comfortable, the room had plenty of space, and that Jacuzzi - those jets are powerful! The staff at this location was very helpful and friendly. I'll definitely be returning.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We couldn't be happier to read your five-star review and to know that you will be returning for another visit with us at Best Western Plus Prairie Inn. Thank you for letting us know that you were pleased with our spacious room, comfortable pillows, and relaxing Jacuzzi tub; that's what we like to hear! See you soon!

"Good sleep, but stay out of pool area"

4
22/03/2018

We stayed at this hotel because we typically stay with Best Western for its predictability and affordability. Room was nice. Typical continental breakfast spread. My daughter and her friends staying there used the pool and hot tub and got bacterial/fungal skin infection. So, make sure someone has tested pool recently or insist on test prior to enjoying the tiny pool area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for sharing your experience. We are glad that we could provide the affordable and comfortable stay that you have come to expect. It is, however, unfortunate to read that our pool may have caused some discomfort. As regular checks on the pool area are part of our protocol, we will ensure that everything is in order. When you are back the area, pay us another visit here at Best Western Plus Prairie Inn!

"Great value"

4
20/03/2018

This is where I stayin Albany. I like it because it's close to town, but just off I5. It has a nice indoor pool, and plenty of parking space. The staff is always friendly and helpful, and I feel I get a good room for the money.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mark, Repeat guests are the best compliment and we are elated to hear that you continue to enjoy your visits with us at Best Western Plus Prairie Inn. It's wonderful to know that our convenient location, indoor pool, and pleasant room create a great value and that you will return again next time. Thank you for the positive review and we look forward to seeing you soon!

"Would book again."

4
19/03/2018

Do to unforeseen circumstances, we had to extend our stay past the original reservation as we were visiting the valley from Eastern Oregon to have a pet seen and treated at the OSU Veterinary Teaching Hospital in Corvallis. We had no problems adding days to the original reservation and were even able to remain in the same room vs. having to pack everything up to relocate to a different room. We found the front desk/management to be friendly, professional, and very responsive and proactive to any problems we encountered during our stay. The pet area in the rear of the hotel was large, reasonably maintained, clean, and stocked with waste bags. The complimentary continental breakfast was as to be expected for a Best Western but they appeared to be attentive to it and were on point as far as promptly replenishing items for as needed during our multi-day stay. The free 24/7 coffee was deeply appreciated. If I were to have any constructive criticisms, it would be that the hotel should consider adding additional night-time lighting to the pet area if the neighboring airport will allow it, insure card-only access the rear doors after hours as the signs claim they are (they were unlocked 24/7 when we were there), and the sausage patties are superior to the sausage links! Thanks,

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for choosing us! It means so much to hear that we have earned the pleasure of your return stay. Our staff here at Best Western Plus Prairie Inn is what really sets us apart and we are delighted to receive your recognition for our friendly, professional care. We're also happy that our breakfast was a hit! Your constructive criticism is invaluable as well and we appreciate you giving it some thought. Should your travels bring you back to the area, choose us again!

"It was ok not amazing"

3
18/03/2018

It was ok. There were issues. Phone did not work(not fixed during our stay even though they were notified) running tolI let ran a lot when not being used (notified) no hair dryer even though there should be(they fixed) door stuck and was very very hard open. On the positive, breakfast was easy and their room had plenty of space. Room was clean.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We appreciate you staying with us and taking the time to share your experience. It's great to hear that our breakfast selection was to your liking and that the clean, spacious rooms met your needs. However, we're sorry for any issues with the phone and toilet as well as for any difficulty opening the door. It's unfortunate we were not able to resolve these issues during your stay and we'll ask our maintenance team to take a look at them. If your travels bring you back to the area, we'd appreciate the chance to offer you accommodations that are more in line with your expectations.

"NW Fly Tying Expo"

5
15/03/2018

The room was VERY nice. It was more than I expected. It was on the first floor and close to the front door which I really appreciated. The help was very pleasant and helpful. The Continental Breakfast was exceptional.

"Overnight stay"

5
13/03/2018

We stayed at the Best Western Plus Prairie Inn In Albany, Or the night before our wedding. They provided a room to have a pizza party and did everything they could to make our stay perfect. The staff was excellent

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Congratulations on your recent marriage! We're delighted you made Best Western Plus Prairie Inn a part of your celebrations. It was our pleasure to provide you with a space for a pre-wedding pizza party. We're so happy everything about your special day was perfect and we hope you'll come stay with us again on future occasions.

"Great location to Linn County Fairgrounds"

4
28/02/2018

We travel a lot for dog shows. When we find a clean, quite, and friendly one - we go back. This hotel has enough grounds nearby to potty dogs, but Timber Linn Park is just down the road. A beautiful park to enjoy walking dogs and relax. This hotel is recently upgraded. The pool was under going a cleaning, so it was unavailable. They do offer a breakfast. Very friendly and helpful staff.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mariko, Thank you for the kind words! We're overjoyed to hear that our pet-friendly accommodations and location made your stay an effortless one when traveling for your dog shows. The next time you are in need of quiet, clean lodging, keep us in mind. It would be our pleasure to serve you again at Best Western Plus Prairie Inn.

"Bring food with you"

4
21/02/2018

Need more food options available. Unless you want to drive, there's only vending machines on premise and nothing really within walking distance to eat. A pantry for guest to buy stuff would help out greatly.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Carey, Thank you for taking a moment to share your review. We appreciate your thoughts and will pass your idea regarding the pantry on to our team. There are, however, a few dining options within easy walking distance that we would love to direct you to! Classics like Denny's and Subway are within five minutes and Lum's and Snow Peak are only about 100 yards away! Check us out again on your return to town so that we can help you find even more to enjoy.

"Stay at the Best Western Prairie Inn, Albany OR"

5
17/02/2018

Good experience here at this property. Swimming pool under renovations but should be completed by March 2018. Big breakfast room with variety of cereals, fruit, waffles, and hot entrees. Separate coffee/tea service area. Very friendly and caring staff. Nice large lobby with complimentary morning newspaper.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jeanette, We're excited that you had a good experience! Thank you for taking a moment to share your review and highlight our tasty breakfast. We love getting our guests' days off to a bright start. Our staff here at Best Western Plus Prairie Inn works hard to stand out and we are glad that you felt well cared for. Come back and see us again soon!

"Square dance festival"

5
15/02/2018

Love staying at this hotel. We had adjoining rooms with our friends. the beds are so comfortable and clean. They are always so excited about the square dancers coming, they remembered us from last year and cannot wait to see us all dressed up. Enjoyed the breakfast. It is located not far from where we go and easy to get to. A lot of the dancers stay there and we have already reserved a room for next year.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Ann, Thank you for making our day both with your visit and your wonderful review! We love it when we can help our guests do what they do best, and it is terrific to hear that you rested comfortably. We are honored to be your first choice here in Albany! Our team is already looking forward to serving you again on your return to Best Western Plus Prairie Inn.

"value in Albany OR"

5
14/02/2018

No unwelcome surprises. Check in and check out were easy with competent staff. Parking areas, lobby and exterior were all good. Rooms are clean and comfortable and it was a quiet stay. I didn't try the breakfast so I can't comment on that.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It sounds like your stay with us at Best Western Plus Prairie Inn was very much to your satisfaction. We're happy to hear that we could provide you with the comfort, convenience, and value you were looking for during your visit to Albany. Thank you for taking the time to give us your opinion, and we hope you'll keep us in mind for your next stay in town!

"very nice hotel in a good location for travellers"

5
10/02/2018

This place is very welcoming and the service was great. The hotel is well equipped though I didn't use the pool or anything other than the room. Quiet location despite being within proximity of Interstate 5. Highly recommended.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mike, Thanks for the insightful review! We are thrilled to hear that you had a great stay with us. It is our goal to provide travelers with comfortable accommodations alongside friendly service, and we appreciate you acknowledging our efforts. Our team is also happy to hear that you were able to take advantage of our convenient location. We hope to welcome you back next time you are in Albany.

"WE FEEL LIKE WE ARE AT HOME HERE, THE STAFF AND COMMUNITY ARE ALL WELCOMING"

5
10/02/2018

The staff welcome you and make you feel like you just got home when you walk in the door, the are friendly, and dedicated to service to be sure you have everything you need the whole time your with them. the food for breakfast is fresh and complete and everything you could want is on the menu the breakfast area is roomy and soft lighted and very comfortable.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Larry, Your kind compliments are a pleasure to read! It is an honor to know that we're able to make you feel at home when you stay with us at Best Western Plus Prairie Inn. We're delighted that you love our delicious breakfast too! Thank you for choosing our hotel for your stay in Albany and for taking the time to make our day with your review. Please come again soon!

"Another solid stay "

5
10/02/2018

I spend a lot of nights traveling, and unless it isn't practical, I stay at best western plus. This stay was a perfect example. Solid stay, great value, clean and quiet room with hot breakfast in the morning. Staff was helpful as always and I'm glad to find yet another best western plus to add to my map of "quality spots"

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Louis, We're humbled to hear that your stay with us at Best Western Plus Prairie Inn met your quality standards for the Best Western Plus name. We're happy to hear that our clean and quiet accommodations, delicious breakfast, and excellent value all made for a solid stay at our hotel. Thank you for taking the time to share your encouraging feedback with us, and we hope to welcome you back soon!

"Rated 10"

5
08/02/2018

BE, Albany, OR, is on our "Best Best Western list, and we have stayed in the Best Western brand across the U.S. Rooms are well appointed. Everything works as it should. Breakfast is very good, with all the items you would enjoy in a restaurant for $25 - $30 per couple....and you don't have to make another stop when you are traveling. Staff is exceptional.

"Volleyball trip"

5
04/02/2018

From check in to check out... Great experience. Thank you for the group rate, helpful service, and great treatment. The kids loved hanging out in the pool together and breakfast for everyone, the next day, was awesome.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jennifer, What a lovely review, thank you! It was a pleasure to welcome you and your group during your stay here. We hope that the volleyball trip was a great success! We're happy to hear that you had helpful service from our team, as well as appreciated our group rate. It's also fabulous to hear that everyone enjoyed the pool and breakfast together. Definitely some great reasons to choose our property! On behalf of us all at Best Western Plus Prairie Inn, thank you for sharing your kind comments, and we hope to have the opportunity to welcome you back again soon.

"Malfunctioning door locks."

1
30/01/2018

Malfunctioning door locks. Maintenance came and fixed the lock. Next day the key card wouldn't even work on the outside door. Had to walk around the building in the cold and wind. Overall ruined a very fun trip to a festival. Bacon at breakfast was paper thin and stuck together.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for notifying us of your experience. We are sorry to read that some maintenance issues with our locks had a negative impact on your visit. Our team will work to ensure that the same mistakes are not repeated in the future. We hope that despite this problem you were still able to enjoy a pleasant experience at the festival. Please allow us the chance to make it up to you on your return to the area.

"Good quality place to stay simple and nice"

5
27/01/2018

I stayed for work and this place is kept clean. The staff is helpful. Breakfast is welcoming and decent. I was very happy with my stay. I travel for my work and out of a lot of hotels this one is a decent 3-4 star hotel for Oregon.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Bill, Thank you for your visit! We are so happy to read that your stay with us could perfectly meet your expectations here at the Best Western Plus Prairie Inn. Our staff is thrilled to know that our welcoming and helpful environment stood out! Should your travels bring you back to the area, we would relish the opportunity to serve you again.

"Customer service"

5
24/01/2018

They have amazing customer service! I would come back or try many other best wester. There breakfast is amazing. They have soup when it's cold. There beds are comfy! Checking in is easy. They help white anything right away.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for your kind and complimentary review! We are delighted to read that our friendly and helpful service had such a positive impact on your visit. Thank you for highlighting our breakfast and other amenities as well! We want the very best for our guests and your five-star feedback is a wonderful reflection of that. Come back soon!

"Fairly typical BW "

3
23/01/2018

The Prairie Inn was ok. Not the nicest BW we have ever stayed at but certainly not the worst either. Nice touch was having soup and crackers in the lobby in the evening for a light snack. Coffee pots were also available in the lobby. Location was not walking distance to any restaurants that I could see. Our king room was fine albeit a bit worn and dated. My biggest pet peeve is having the sink outside the bathroom! What an annoyance when one person is getting ready and the other is sleeping. Not even a curtain to draw to block out the light. Breakfast was actually pretty good selection and staff was friendly.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for being a brand loyal guest. We're pleased your stay with us met your expectations for the brand and that the evening snack and coffee in the lobby helped make your visit even more comfortable. Our staff takes pride in making all our guests feel at home and will be glad you enjoyed your conversations with them and found the breakfast options to your liking. However, we're sorry the set up of the bathroom caused you some inconvenience and will consider this for future improvements. If you find yourself in the area again, we welcome you to stay with us.

"Quinton's Adventure"

5
09/01/2018

This hotel was fantastic. There rooms were great and we had everything we needed. My wife, who suffers from back problems loved the bed and we all slept very well. The breakfast was great too We are coming at the end of the month and plan on staying at this hotel again

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We loved having you and are delighted to read that you will be back to see us again! Our team believes that a terrific rest is the cornerstone of a wonderful experience and we are so happy to read that your wife enjoyed her stay. It will be a pleasure to serve you again here at the Best Western Plus Prairie Inn.

"It was great!"

5
29/12/2017

This was a free reward night stay and they gave me a king suite instead of just a plain king room, which was so nice!! I dint ask for the suite, he just did that on his own. It was a beautiful room! Thanks!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for using your free reward night with us at Best Western Plus Prairie Inn. We were honored to welcome you to our property in Albany and appreciated the chance to accommodate you in one of our nicest rooms. Our team is pleased that you liked your space and looks forward to going the extra mile for you again next time you are in town.

"BW Plus Praire Inn is the Best Choice In Albany"

5
13/12/2017

I've booked this BW Plus whenever I come to Albany to visit family. I've gotten to know the front desk personnel by name and several of these people remember my name. You always get your money's worth during your stay. Every stay is just like the previous stay, perfect in every way. The rooms are ready for you when you arrive, well stocked with everything you need. If you have a need of something they'll fix you up. When I'm in Albany Oregon, I'm at Best Western Plus. Tell Danielle hi for me.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Garry, Thank you for sharing your positive feedback. It's always such a pleasure to welcome you whenever you come to Albany. We're happy to hear that you receive such a warm reception when you stay with us. Our team works hard to ensure our guests have a comfortable stay, so it's always appreciated when this is recognized. We're especially pleased that you find your room well equipped and that you know if you ever need anything, our team is always on hand to help. Thank you for taking the time to share your kind comments. We will be sure to share your review with everyone here, especially Danielle. We look forward to seeing you again on your next visit to Albany.

"Not a good check in"

3
11/12/2017

Check in experience was not a good one and set the tone of the whole stay. We checked in later (7pm) and the front desk lady seemed annoyed and was not welcoming at all.Honestly, the rest of the stay wasn't bad, but like I said, the check in sort of tainted the whole thing.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Carolina, We always appreciate hearing from our guests. While we're glad your overall stay was enjoyable, we truly apologize for any perceived rudeness during check-in. It is never our intention to make our guests feel less than welcome and we'll speak with the staff regarding your concerns. Should your adventures bring you back to the area, we'd be honored to have you stay with us again.

"As expected."

5
30/11/2017

Stayed here previously and was fine. Employees were friendly and asked if there was anything they could help us with. Bed gave us a good night's rest after a very long drive in horrible weather. A good overnight stop.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jerry, Thank you for depending on us for your overnight here at the Best Western Plus Prairie Inn. It warms our hearts to know that we could provide you with the helpful and relaxing respite that you needed from the road. We really appreciate you taking the time to leave us a positive review and we look forward to hosting you again in the future!

"Great hotel!"

5
29/11/2017

Very nice place, very clean. Room was very large, I've stayed in hotels where the room was half the size and cost more. We've stayed there on our road to Eugene for just one night, but liked the hotel a lot, if we knew about it before we might have stayed for more. Would stay there again if I'm in the area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We always appreciate hearing from our guests and appreciate you sharing how much you enjoyed your stay at Best Western Plus Prairie Inn. It's wonderful to hear that our spacious, clean rooms were ideal for your visit and that you felt it was an excellent value. The next time you're in the area, please come stay with us.

"Okay for today"

4
24/11/2017

Everything was very nice. Breakfast was good but bacon was flat. Price was much higher then I would normally pay. I was stuck getting a room on a busy weekend. I did look a few weeks ahead but was still VERY high priced for my taste.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jeff, Thank you for your visit! We're sorry that our peak occupancy during this Thanksgiving time was an inconvenience but are happy that your stay with us was a pleasant one anyway. We are glad that breakfast, with the exception of the bacon, was to your tastes and we hope it could help you get the day started just right. We take pride in providing a great value all year round and would love to host you again at the Best Western Plus Prairie Inn when you are back in the area!

"Best Hotel !"

5
21/11/2017

This was the nicest Hotel! The whole place was so clean and inviting! Nice family atmosphere, great rooms, and very clean! No musty or smoke smell anywhere and so nice. The workout room was nice and had free weights and machines, so very nice! Best breakfast by a hotel! We had so many choices and everything was fresh! Great Hotel!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for coming to see us here at the Best Western Plus Prairie Inn. We are thrilled that you had an incredible stay with us and we love your positive energy! It is wonderful to read that our well-stocked gym and expansive breakfast were perfect for getting you refreshed and rejuvenated. Our housekeeping team takes great care to provide accommodations that are clean and fresh and they will love to receive your recognition. We look forward to hosting you again!

"I always stay here when in the area"

5
19/11/2017

This is a nice clean, quiet hotel with friendly helpful staff. I always stay here when I'm in the area. The hotel breakfast is good, hot, and plenty of food. The staff is always good at recommending great restaurants in the area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Tom, Thank you for being one of our frequent guests. We're so pleased our clean, quiet rooms and friendly staff keep you coming back to stay at Best Western Plus Praire Inn each time you're in the area. We look forward to seeing you again soon.

"Average"

3
18/11/2017

No hairdryer! Pillows are the size of throw pillows and uncomfortable. Sheets were a little on the old sideand there was an extreme smell of cinnamon in hallway The stay was ok but not a good value in comparision to other Best Western locations.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for sharing your feedback regarding your recent stay with us. Your loyalty to our brand is much appreciated. We'd like to apologize for any aspects of your stay that didn't reflect the high standards and great value you've come to expect from our locations. We'll also mention your comments about the cinnamon scent to our team. However, we're glad to have met your overall needs adequately. We welcome your input and hope for a chance to make your next stay a better one.

"On our way home."

5
12/11/2017

On our way home we needed a motel for the night. We have had good luck with Best Western so checked in here. From checking to leaving, it was a great experience. They even helped us find a great place to eat. We would stay here again.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jon, We are delighted to read that we could perfectly meet and exceed your expectations here at the Best Western Plus Prairie Inn. Thank you for stopping by for the night! As you excellently noted, our team takes great care in helping every one of our guests feel right at home. We can't wait to host you again!

"A Touch Upscale"

5
08/11/2017

Traveling with our Pug required some advance planning as to dog-friendly accommodations. We found all the Best Westerns we used to be adequate or better, and all staff were helpful and friendly. However, the one in Albany, OR deserves some special recognition. It has the advantage of sitting on a rise, with a large portico covering the semi-circular driveway. As we stayed there in October, there was a very pretty covering of colorful, fallen leaves blanketing the yard. All of this made a really nice first impression. As at all of the Best Westerns, our room was as reserved, with no hassles. However, it appeared that this particular hotel had undergone a bit of an upgrade as to furniture, decor, etc. Our room rate included a very nice breakfast selection of eggs, toast (and several other breads and muffins), sausage gravy, bacon and sausage, fruit, coffee, tea, etc. All items were hot, not semi-hot as one often finds in these cases. The furniture in the dining room, lobby and our own room all appeared to have been recently placed, and was quite attractive. The lobby itself was nicely done, and welcoming. The woman who checked us in was also friendly, and happily answered our few questions. Another attractive feature was the pool ~ it was an indoor pool, and adjoined the lobby. The room it was in was lighted day and night, making the pool constantly visible behind paned windows, which gave the impression of French doors. Very inviting. Lastly, many of the hotels, including this one, had treats packaged and ready for our pet when we checked in. A really nice touch for pet lovers. (The Best Western in Roseburg, OR even had a dog "play yard", with its own artificial turf, some tennis balls, and a plastic fire hydrant!) As an added, unexpected treat, the Prairie Inn also had hot soup available in the afternoon for their guests. We were very pleased with all aspects of this establishment.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Wow! We are beaming over your five-star review for the Best Western Plus Prairie Inn and are delighted that we were able to stand out among the hotels on your journey. From our pet-friendly policy to our complimentary hot soup, you've depicted the perfect stay that we envision all of our guests experiencing so thank you for sharing your insightful comments! Our staff will be thrilled to read your kind words too. Should your travels bring you back to Albany, it would be our great pleasure to host you and your pug again.

"Would stay again"

5
08/11/2017

We were traveling and found this Best Western to be a safe, comfortable snd satisfying experience. The staff was helpful and professional. We were only there overnight and for breakfast but found it to be a refreshing stop.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It's such a pleasure to know that the Best Western Plus Prairie Inn provided a refreshing stop during your travels through Albany and you enjoyed our safe environment, professional staff, and tasty breakfast. We wish you continued success with your journey and hope you will frequent our hotel again.

"Nicer than expected"

4
03/11/2017

We were in town to move our daughter into her dorm at OSU. It's hard to find decent accommodations in Corvallis so we tried Albany which really wasn't too far away at all. We were pleased with the staff, decor and breakfast. The only negative was the very dim lighting in the room.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Linda, Thank you for your thoughtful review about your visit to the Best Western Plus Prairie Inn in Albany. We are pleased to have met your expectations with our friendly staff, pleasant decor, and appetizing breakfast and would like to wish your daughter well while attending OSU. Thank you for the feedback about the lighting in your room. As you travel back to visit your daughter, we hope you will stay with us again.

"Moving "

5
02/11/2017

Wow. What a nice hotel. So clean and updated. It looks brand new from the inside. We stayed in a jetted tub room .... it was the most precious room we have ever had and soaking in our own private jetted tub was the best ever. We were packing and moving our house and stayed here after we loaded up our beds. What a great decision We will stay here every time we come. It was great.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jackie, We are thrilled to read your fabulous review! Hearing that your stay with us was one of the best you have experienced is music to our ears. We are especially excited that the private tub was a hit! Our entire team can't wait for the chance to see you again here at the Best Western Plus Prairie Inn.

"Great Hotel to stay in Albany"

5
02/11/2017

This Best Western would be one of the best hotels I've stayed in a great hot potato soup offered at check in area. Hotel was clean and inviting lobby with well manicured gardens. It was such a great overall experience that we stayed another night there and would recommend this Hotel to anybody wanting accommodation in Albany Oregon to stay.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear James, Thank you so much for coming to visit! It is an honor and privilege to be recognized as one of the best hotels you have experienced. As you noted, we believe that the little things like our free soup can add up to a memorable experience for every guest. We are thrilled to receive your recommendation and know that you extended your trip just for us! It would be a treat to serve you again here at the Best Western Plus Prairie Inn.

"Very happy with this hotel"

5
01/11/2017

Clean, relatively affordable, good breakfast with lots of choices, nice pool (although a bit small), and comfortable beds. Happy with our stay. Staff was very pleasant and helpful. No problems at all!

"Excellant Staff and Accomadations"

5
29/10/2017

Friendly Polite and Helpfully Staff, Management works hard so that you enjoy your stay and helps tend to your every need. Location is excellent for access to any local events.Dinning locations are easily accessable

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for choosing the Best Western Plus Prairie Inn. It is a joy to know that our dedicated and hardworking service team could make your stay one to remember. When our guests are happy, we are happy! We're also thrilled to see that our location was wonderfully convenient for your needs in the area. Come back and see us again when you are in town!

"Great place to stop on our way to Silver Falls State Park"

5
27/10/2017

Very friendly check-in staff. They offered hot drinks in the lobby in the evening. We're not coffee drinkers but they had hot chocolate and hot cider, as well. They offered to let us use their breakfast tables to play card games in the evening. The breakfast had many choices and the eating area was clean and had plenty of tables. Good beds and clean rooms.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are so happy you stayed with us for your recent trip to Silver Falls State Park. It is always great to hear that our guests received outstanding customer service and that they enjoyed their stay in one of our clean and comfortable rooms. Our team is delighted you liked your delicious, complimentary breakfast and evening hot drinks. It is also terrific that you found our breakfast room large and inviting, and we were more than happy to have your group play cards there. The next time you visit the Albany area, we hope you stay with us again at Best Western Plus Prairie Inn.

"Dirty bed"

2
23/10/2017

Everything was good between checking in and checking out except when I went to strip the bed for the housekeepers I found a used tissue between the sheets, hairs and lent between the bottom and top sheet.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Robert, Thank you for sharing your concerns. We sincerely apologize for any issues with cleanliness that you encountered in your accommodation. As is evident in your description, we must take greater care to not fall short of the standards that we have set for ourselves. We are sorry and will share your review with our housekeeping team. Please consider us for another, superior stay here in Albany.

"Quick stay"

5
20/10/2017

We pulled into the hotel at 2:30 in the morning. The Woman at the front desk was very friendly and helpful. The hotel was very clean and comfortable. We have stayed here before and it is always a great stay. They have good parking for trailers also. Highly recommend this hotel.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Van, No matter what time of day or night, our guests here at the Best Western Plus Prairie Inn deserve a warm welcome! We were happy to have you back and know that you had the consistently pleasant experience you expected. Your recommendation means the world to us! Come and see us again when you are passing through the area.

"Good Restful Place, easy return to Highway"

4
17/10/2017

From the moment you arrive on this property you will be greeted by a friendly front desk that does listen to what you are needing, and provided a quiet, sunny room well appointed for an overnight stay. There is a coffee and tea maker in the rooms, as well as microwaves and a refrigerator with a small freezer. The internet worked well, the morning ful breakfast was overseen by another very helpful member of staff. This hotel also makes it clear that no noise will be tolerated after 11:00 p.m., a welcome respite for people travelling long distances needing a good night's sleep. Will definitely return to this property.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are thrilled to hear that you had such a great experience at our hotel! It is not only our job but also our pleasure, to make sure that all of our guests experience the great service and amenities you describe in your review. If there is ever anything else we can do to make your stay even better, please do not hesitate to ask. Our staff will always do what they can to try to accommodate you. Again, thank you so much for the kind review! We look forward to your next stay at the Best Western Plus Prairie Inn.

"Clean, quiet and friendly."

5
08/10/2017

We had a great 8 day stay. No fault could be found. We needed rest and downtime and they gave it to us. I would recommend it to anyone I know. There was even an Oregon/California football game during our stay but they somehow kept even the rowdy football fans happy and in order.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We always enjoy hearing from our guests and we are delighted that you had a pleasant eight-day stay with us. It sounds like our calm, clean, and welcoming accommodations could provide you with the downtime that you needed. We love to please! Your recommendation means so much to us and we hope to see you again soon before too long at the Best Western Plus Prairie Inn.

"Great for Dogs"

4
04/10/2017

Often when you go to a hotel that takes dogs the room smells like it takes dogs. That is not the case here. It is a nice best western and they are very gracious and nice. There is a nice big field across the street that was a great place to take the dog.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Kristen, We know that having a dog means adding a true member to the family and we're so pleased our pet policy and location made traveling with your fur-baby easier. Our housekeeping staff takes pride in their work and will be glad you found your room odor-free. When you return to the area, we welcome you and your dog to stay with us again!

"Comfortable stay, but internet down during our visit"

3
04/10/2017

This was an ideal place for us to stop during our travel en route to SW Oregon. Check-in was super fast, which was great since we were checking in so late. We had a comfortable night of sleep. The only bugaboo was the wi-fi was down during the 10 or so hours we were there. I was able to use the hotel computer to get a bit of work done, but our laptops and phones were unable to connect. Wouldn't have been a big deal in the old days, but hampered us a bit on this stay.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It sounds like a fun road trip and we're pleased we were able to offer you a comfortable place to rest along your route. Thank you for sharing that our fast check-in made things easier for you. We're sorry our internet was down during your stay and that it caused you some difficulty in getting work done while on your trip. This is an unusual situation as we know today's travelers expect to be connected at all times. If your adventures bring you back to the area, we'd be pleased to have you stay with us again.

"GREAT PLACES TO STAY"

4
29/09/2017

why don't you accept caps or at least tell me before I spend the time filling it out then telling me! The hotel is terrific we stayed 4 weeks ago and got to watch a Hot Air Balloon gathering take off right across the street from the hotel! The manager and the desk clerk Libbie,are very person oriented and make you feel welcome!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Larry, The entire Best Western Plus Prairie Inn team was so pleased to host you during your stop in Albany! It is wonderful to hear from you again. We are delighted to read that you enjoyed watching the hot air balloon take off across the street from our lovely hotel. We know this is not a sight that our guests see every day, and we were happy that you had a chance to partake in the fun. We are equally pleased to learn that you were so well taken care of by our staff, which puts the guest experience above all else. We hope to see you again next time you are in town!

"Nice hotel, but beware of small shower stall"

3
24/09/2017

Nice hotel, but had issues with the reservation (i.e. came back to hotel after getting child settled at OSU) and key-card would not work. Had this issue twice. Also - the shower stall in the room was only two feet square, which makes it impossible to even bend over to wash the lower half. Had I known this I would have reserved somewhere else.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Patrick, We appreciate your visit to our hotel while in town to settle your child at OSU. Please accept our apologies for any trouble you had with your faulty key card; we hope this didn't cause too much of an inconvenience. Our maintenance team will check your lock for any needed repairs. Although the shower stall was not to your liking, we hope you will consider staying with us again as we know a more satisfactory visit can be provided. We wish your child all the best at OSU, and thank you for the feedback.

"Very Clean and Welcoming!"

5
21/09/2017

After a very long day on the motorcycle, we pulled into the Best Western Plus in Albany Oregon. This is a very nice hotel. It is made so much nicer by the very wonderful young lady at the front desk - Danielle. She was so very helpful and friendly - she even scoped out a parking spot for us as the bike was also pulling a trailer. The coffee and tea at the lobby was also so great. It had been a very long day and I was just happy to have my tea. The room was very clean and there was nothing that could have been added to make it better - great as it is. In the morning, I mentioned to the Manager on duty how welcoming Danielle is to guests. Very nice staff here. The breakfast was also very good. My thanks to Best Western Plus in Albany Oregon.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Lori, Your warm praise of Best Western Plus Prairie Inn made our day! Danielle excels at making our guests feel welcome at the front desk, and she'll be thrilled to know how much her kind assistance meant to you after your exhausting ride. It's also wonderful to know you appreciated our lobby refreshments and clean, well-appointed accommodations. Our breakfast team will be pleased to be acknowledged for the tasty selections they offer in the morning. On behalf of all of us, many thanks for your outstanding review. We'd be honored to host you again.

"friendly staff"

3
21/09/2017

The staff is very friendly and the location is great for an overnight stop-right by the freeway. The breakfast is standard fare for Best Western. Our room was clean and we didn't get much freeway noise at all. My one beef, and the reason for the rating, was that we were given an adjoining room. The door was soooo thin we could hear everything and I mean EVERYTHING that was said in the room next door. Thankfully this did not turn into a very embarrassing situation! Unfortunately, our neighbor left the tv on all night, though. Also, we heard a lot of sirens. Not sure if this hotel was on the way to the hospital or what. Otherwise a very nice hotel with excellent staff.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Tina, It was a pleasure hosting you, and we thank you for your thoughtful comments. We're happy our location was ideal for your plans and that our breakfast menu left you feeling satisfied and ready to start the day. Please accept our apologies for any discomfort you felt from the noise in the adjoining room. Our goal is to provide a restful visit for all our guests, and we'll consider what can be done to enhance the quiet of rooms with similar setups. Should your travels bring you to the area again, we'd enjoy having you stay with us.

"Kid to college"

4
18/09/2017

The place had easy access to the interstate and was clean and had a full breakfast and they coffee was just as good as Starbucks. We only had one night reserved but decided to stay an extra night and the staff was great an accommodating. I would stay there again

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Ray, It's wonderful to know you enjoyed our convenient location, clean accommodations, and a hearty breakfast with coffee that rivals Starbucks. Your kind comments will be shared with our team! We're also happy to hear our team was able to accommodate you for a second night as you settled your child into college. We wish them all the best with their college career! We hope to be your place of choice for frequent visits to Albany and thank you for the positive review.

"Very nice"

5
15/09/2017

I've always had good luck with Best Westerns so far. This was no exception. Clean, comfortable, and friendly service. There was a nice indoor pool and good breakfast provided. I would definitely recommend.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It's wonderful to hear from a guest such as yourself, who frequents the Best Western brand, that the Best Western Plus Prairie Inn meets and exceeds the level of satisfaction in which you are accustomed to during your travels. Your continued patronage is really appreciated! It's wonderful to know that our indoor pool, tasty breakfast, and friendly service will keep you coming back. Thank you for the five-star review and for your recommendation to other travelers!

"Excellent employees"

5
13/09/2017

I always stay here when visiting Albany. The employees are excellent. The hotel is really pretty, the lobby is a great place to enjoy a cup of coffee and relax. The breakfast is quite good. The rooms are decent sized and the beds are very comfortable.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are always delighted to see you walk through our doors! It is terrific to hear that you found our lobby a comfortable place to unwind with a cup of coffee. Our team thanks you for your kind words about their service and our hotel's stylish ambiance. It makes us very happy that you enjoyed your stay with us in one of our clean, modern rooms and started your day with our tasty, complimentary breakfast. We appreciate your loyalty to our hotel. Come back soon!

"Always stay here when we travel through Oregon."

5
12/09/2017

We really like this hotel. Staff is friendly, super easy check in and out. Rooms are clean, beds comfortable. Daughter and husband enjoy using the pool. Breakfast is pretty good. We just stayed about a week ago and plan on staying again in the next couple days. Close to Red Robin and other restaurants and I believe a Kohls and other stores close.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Joli, We always love seeing that our guests are returning for additional visits here at the Best Western Plus Prairie Inn, and our team genuinely appreciates your continued patronage! It's always nice to hear how our friendly staff, comfortable rooms, and relaxing pool keep you coming back; we are all smiles! We look forward to your return visit in a couple of days, and many thanks for the positive review. See you soon!

"The best stay I have had in forever."

5
11/09/2017

The staff and facility where the best and I strongly recommend this hotel. The breakfast includes everything you would get in a restaurant and the attendant was on top of it with a great big smile. The room was clean and tidy and well stocked with anything you may need.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We're very excited that we could give you a terrific experience here at the Best Western Plus Prairie Inn! Our lovely and helpful staff is what sets us apart, and we're delighted that we made a fantastic impression and helped you feel welcome. It sounds like our breakfast was also a highlight! We look forward to exceeding your expectations again during your next stay.

"Overnight stay in Albany"

4
09/09/2017

We are a senior married couple that have done extensive international travel. We stopped at the Best Western Plus. We made our reservation in May. The hotel was sold out so no upgrade was available. Plan in advance if you're planning to stay when there is a home football game in Eugene.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jon, While there are other hotel choices in the Albany area, we are so happy you choose to stay with us at the Best Western Plus Prairie Inn. It seems we were able to meet all of your expectations, and thank you for the traveling tips as I'm sure future guests will appreciate your insight! Home football games are always busy weekends, but we hope you enjoyed your evening and we would love to be your hotel of choice again. Many thanks for the positive review.

"Great breakfast"

5
07/09/2017

Nice rooms, great staff, quiet, nice pool & spa (both handicapped accessable), and one of the best breakfast buffets we've encountered. I also liked the TV listing to help in finding something to watch. And spotlessly clean!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It brightens our day to know we were able to provide you with the stay you expected at the Best Western Plus Prairie Inn as customer satisfaction is our number one goal. We are happy to hear that you enjoyed our comfortable rooms, handicap accessible pool and spa, and plentiful breakfast buffet. Thank you for five-star review; we appreciate it! Our team looks forward to seeing you again during any future travels to Albany.

"Very nice place to stay"

5
07/09/2017

The staff was very helpful and friendly. Tthe room were clean and very nice. Breakfast was great. I arrived early and they were helpful in getting me a room within 30 minutes. I would recommend staying here.

"Labor Day weekend with grandson"

5
05/09/2017

Enjoyed the room, breakfasts, pool, nearby dog park as well as the dog area on site. In addition, thoroughly enjoyed the wildflowers picked by my grandson behind hotel. One day drove to Newport and enjoyed the beach and another went hiking at silver fall state park.

"Wonderful Hotel"

5
05/09/2017

We really enjoyed our stay at this hotel. The front desk was friendly, the room was clean and comfortable, and breakfast was good. I would highly recommend it and we will definitely be staying there again ;)

"Perfectly adequate for one night"

3
04/09/2017

We stopped here for one night on our road trip and it was A-OK. It's a basic, no frills Best Western - pretty much what you'd expect from the brand's middle tier. Great location at the intersection of I-5 and 20. About 10 minutes' drive from the downtown area. Situated next to a small airport but we didn't hear any aircraft noise, or noise from I-5. We did hear the train on and off throughout the night but it wasn't that loud. The most noise we heard was from the children in the room above us. If you're traveling with a dog, they have a few rooms on the lower level near the back entrance. There's a small field out back and also an OK park across and down the main street to walk the pups. At the far end of the park, there's a fenced in dog area. The hotel charges a $20 fee/dog. The room was just OK. The main downside of this motel for me was that the queen beds aren't queen sized- they're full sized and uncomfortable for two average sized adults. The AC worked wonderfully, which was key since it was in the high 90s. The rest of the room was typical BW - the sink is located outside the tiny bathroom, a tiny closet area with hangers that kept falling off as you moved them. Bar soap but shampoo/conditioner are in dispensers (which I like). There was a small laundry room on our floor and a soda and ice machine next to it. We didn't try the breakfast. Service was mixed. One woman at the front desk (Arielle?) was very nice and friendly, the other was efficient but unfriendly. There wasn't much going on in downtown Albany. We had a great meal at Vault 244. Overall, the motel was fine for the value ($60 cheaper than the BW in Corvallis) and a reasonable choice for a short stay - but try to get a room with a king bed.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you so much for taking the time to leave your invaluable feedback regarding your recent visit. All guest comments are greatly appreciated as this allows us to constantly review and improve our guest experiences. We're pleased that you found our location ideal but apologize for the discomfort you experienced from the bed. We are indeed a pet-friendly hotel with green space to exercise dogs, one of the great reasons to choose our property. If there is anything else we can do to make your next stay even better, please reach out to us. We do hope you will allow us another opportunity to give you a stay that meets all of your expectations.

"Breakfast"

5
28/08/2017

Although all the amenities and service were excellence the breakfast was the best I had in all my travels. We will be visiting this establishment again and recommend it to others traveling through Oregon. G Straub

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear George, What a fabulous five-star review! We thank you for the kind words regarding your stay with us at the Best Western Plus Prairie Inn and will be sure to pass them along to our team. How nice to know you enjoyed our excellent service and amenities, while the breakfast was the star of the show! We're so happy you will be staying with us again if travels bring you back to Albany. See you soon!

"Everything just right"

5
28/08/2017

I had a king room for one night and it met all my expectations of a quality hotel. I was especially impressed to find a coffee machine in the room that brewed coffee. The room was clean, the bed comfortable and the TV enormous.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Suzanne, Thank you for spending the night here at the Best Western Plus Prairie Inn! Everything just right is how we like it! It sounds like our in-room coffee maker was a hit. Nothings better for keeping you energized all day long! When you are next in town and looking for a clean, comfortable, and friendly stay, visit us again!

"Excellent Room, Great Staff"

5
28/08/2017

Really enjoyed our stay! Very clean rooms and excellent facilities. Also enjoyed the gym which was very clean and had new equipment. Location was easily accessed from the freeway and I appreciated the consistent quality as I was there two different times recently. Staff was kind and friendly.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for choosing the Best Western Plus Prairie Inn again during your recent trip to Albany. We are so happy to hear from returning guests that our team is consistently providing an excellent experience; what a nice compliment! It's also nice to know that you are still finding our clean rooms, new gym equipment, and convenient location all to your liking. We look forward to your next visit with us and really appreciate the five-star review!

"Outstanding place to stay"

5
28/08/2017

I came up to see the Eclipse and stay at the Prairi Inn in Albany for three days, everything was wonderful, Would definatley stay here again and recommend it to friends and family. Staff were great, the pool and jaccuzzi is open 24 hours i find this convenience for night owls that want to just chill and rest.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We hope you had a fantastic eclipse experience! We really appreciate your recommendation and thank you for spreading the word to your friends and family. Our staff also thanks you for your thoughtful review! We believe that a kind and friendly spirit can help our guests make great memories! It makes us happy to read that our pool and hot tub hours were a highlight as well. Should your journeys bring you back to Albany, it would be a great pleasure to host you at the Best Western Plus Prairie Inn!

"Very nice hotel"

4
27/08/2017

Very clean, friendly staff, good location right off freeway. The breakfast was very good and included plenty of options. We didn't use the pool or spa, but they appeared clean and well maintained. We were in town to see family and look for a house, and this location was perfect and centrally located to all areas of Albany.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Juliet, How wonderful that you're considering moving to the area! Thank you for staying with us while you searched for a house, and taking the time to share your thoughts. We're pleased to know that our variety of breakfast options suited your tastes and our location was convenient to all the homes that you wanted to see. Our staff takes pride in making all our guests feel welcome, and it's clear that their friendly demeanor had that effect on you. The next time you're in Albany, we'd be honored to have you stay with us again.

"Excellent service"

5
24/08/2017

We were locked out of our house after flying 10 hours. Called Best Western Primer and luckily there was room at the Inn. A nightmare was turned into a peaceful night thanks to Libby on the front desk.

"Very nice people, clean well-supplied rooms, small windows, typical breakfast."

4
23/08/2017

The folks at the front desk were extremely nice, the room was perfectly clean, the beds were fine (not great, not terrible), the sheets were (honestly) quite old but adequate. The housekeeper for the room was exceptionally sweet. The breakfast was fine (not the best at a BW, but about average). I wish the eggs didn't have butter in them (labeled as eggs with butter), since I'm allergic to milk fat and lo carb, so the only things I can usually eat at such meals ARE the eggs. I ate the hard boiled eggs, which were a bit old, but ok. Everything else was fine (well, the fire in the kitchen was a bit out of the ordinary), especially considering that the place was full to capacity. The wine tasting and food spread in the lobby during our (eclipse) stay was a very nice touch.

"Went to Willamette Country music festival."

5
20/08/2017

Easy to find this hotel off the interstate. Employees were very curtious and welcoming. Rooms were clean. Hot tub and pool were nice and relaxing. Good variety of breakfast items. This was a nice stay!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We cannot thank you enough for your review, and we hope you had a great time at the Willamette Country Music Festival. Our staff is thrilled that you chose Best Western Plus Prairie Inn for your stay. We are very happy that you found your room to be clean and restful. It makes us smile that you enjoyed using our pool and hot tub and that you had a delicious breakfast. Please come back soon!

"nice room large clean and comfortable"

5
18/08/2017

the front desk was very helpful with finding restaurants she seemed to care. we had some sort of a cable issue with r TV she came to r room twice with a trouble shooting book did all she could do to fix the issue. even was willing to move us to another room but there were no rooms available. She ended up issuing us a discount because r tv was working. excellent service. I would stay there again. breakfast was good no complaints

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are so happy that you enjoyed your recent stay with us at the Best Western Plus Prairie Inn. We are very sorry to hear about the problem with the TV/cable and thank you for giving us the opportunity to remedy the situation with a discount. We will pass along the kind words about our attentive front desk staff; they will be all smiles! It's nice to see that you enjoyed our breakfast buffet as well. Looking forward to hosting you again if your travels bring you back to Albany. Thank you for your five-star review!

"Awesome!"

5
18/08/2017

It's always good to stay at this location! The people are always so polite! Rooms are very clean and updated! And the breakfast is good and fresh. I would recommend this hotel to everybody!Great beds!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It is wonderful to hear from our repeat guests about why they love to stay with us. Thank you for all your kind words; our staff really appreciates them. We are glad that you found your room clean and comfortable, and you enjoyed our complimentary breakfast. Thank you for your recommendation of our hotel, and we hope to see you again soon!

"Wedding "

5
17/08/2017

Excellent rooms and friendliest service ever! Great breakfast and clean rooms. The lady who checked me in happened to be going by my room later, and I was trying to open the door with full hands so she used her master to open it for me!

"All you could want @ reasonable price!"

5
15/08/2017

First time stopping at this Inn and were delighted with our beautiful room, comfy bed and pillows, and the friendly and accommodating staff. Liked it so much we immediately booked reservations for our return on the route back home to California.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We're honored that your first stay with us at Best Western Plus Prairie Inn impressed you so much you booked a second stay! It's wonderful to hear that you were delighted with everything about your stay, from your room to our friendly and helpful staff. Thank you for taking the time to leave us a review. Nothing makes us happier than welcoming back a familiar face, so we look forward to your return visit!

"Good quiet hotel that I would stay in again"

4
14/08/2017

This hotel was a way-point for us after a day of travel. We normally stay in Hampton Inns, and measure other hotels as better or worse than that standard. There were no Hampton Inns in Albany. The Best Western lobby is welcoming, and surprisingly, the pool right off the lobby is open 24/7 (although the fitness center has limited hours). The hotel is 3 stories, with the lobby, dining, and the front of the hotel on the second floor, and more rooms on the first and third floors. We stayed on the third floor. There is one elevator servicing all floors. Our room was a bit narrower than we are used to, but acceptable. The carpet had a few stains, but nothing dramatic. The bathroom is small with only a tub/shower and toilet. The sink is outside of the bathroom in the room, and is over carpeting. I am never a fan of this arrangement, as I think it is unsanitary. The sink did have a reasonably-sized granite counter around it, although not particularly large. Our pet peeve was than the bedding was dirty. There was a duvet, but no duvet cover. (Hampton washes their duvet covers every night.) This hotel had a more decorative and heavier white sheet on top of the duvet, but it was very stained and obviously unwashed. It looked like someone had bled on it, and perhaps smeared makeup from their face on it. No excuse for a cleaning crew to miss this. We requested it be changed before we went to bed. On the positive side, the mattress was very comfortable. The hotel was very quiet. I heard no external noise all night, nor did I hear room doors slamming from early risers. The HVAC system was extremely efficient, cooling the room dramatically. Although under-window mounted without an external thermostat, the fan has an always-on option to keep the sound at the same level all night, and eliminate the fan startup noise increment that can wake sleepers up. The breakfast was superior -- scrambled eggs, potatoes, waffles, hard-boiled eggs, fresh fruit, hot biscuits and gravy (or honey!), etc. better than many Hamptons! Downsides: 1. The bedding was old and worn, with pilling and seams raveling. 2. The ironing board cover was old and kept falling of the board. 3. The hotel plumbers reversed the hot and cold water in the sink (valve cartridge installed incorrectly), causing the guest to turn on the hot water and waste a lot of water down the drain until finally trying the cold water control, which is actually the hot water, at least in room 314. I would stay at this hotel again if I were in the area.

"Couldn't be happier"

5
14/08/2017

Your establishment was one of the best motels are staying out in a very very very long time accommodation your upbeat I felt so comfortable there I will recommend you to all that I know I want to thank you and keep up the good work

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Cynthia, Wow! It is truly an honor to receive such kind praises! We are thrilled to know that our accommodations exceeded your expectations. We're also glad that you felt comfortable here as that is one of our top priorities. Thank you so much for choosing Best Western Plus Prairie Inn. We'd love to host you again soon the next time you are in the Albany area. Until next time, take care!

"peaceful"

5
13/08/2017

great staff and facilities, helpful caring people quiet hotel and clean. Hot tub small but strong jets all the pool area clean no mold or mildew. Staff are sincere and kind and know the area. great location in relaition to shopping yet quiet

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Larry, Thank you so much for taking the time to leave such nice comments about your recent stay with us. The great location, vicinity to shopping, as well as peace and quiet, is one of the many reasons to stay here. We always welcome feedback from our guests and are always happy when we can deliver a positive experience. Our team works hard to be kind and courteous to our guests and to keep our property clean and welcoming, so we can't wait to share your kind words with them. We do hope that when you are next in this beautiful area of Oregon we can look forward to welcoming you back to the Best Western Plus Prairie Inn.

"Very nice room with friendly staff."

4
09/08/2017

This hotel is a very nice hotel with friendly staff. The location is convenient, right off of I5 and near Salem, Denny's and Costco are nearby. The only negative with this hotel was that the air conditioning unit was a bit over-powered and I could not lower the speed of the fan. But, overall, this was a wonderful place to stay.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Gregory, We appreciate you taking the time to review our hotel. Our team is always here to help you with any issues that come up during your stay. We are very happy that you enjoyed our location near shopping and dining. Thank you for your compliments regarding our staff and hotel. We are also pleased that you enjoyed your clean and comfortable room. It would be our pleasure to host you again when you return to the area.

"Nice rooms and great breakfast!"

4
08/08/2017

This hotel is just off I-5. It is neat and clean. The lobby is nicely decorated and inviting. There is fresh coffee (including decaf) available 24 hours in the lobby as well. (I'll admit, they had me at coffee.) The breakfast room is right off the lobby. It has windows on 3 sides with views to the lobby, the pool, and the front of the hotel. The chow was tasty and plentiful. Chafing dish eggs are usually completely tasteless, but these were really good. When I stayed they always offered potatoes, a breakfast meat, waffles, and a few times, breakfast burritos. There were always grab-and-go options like yogurt, wrapped muffins and fruit. The pool and hot tub were small, but clean. We enjoyed them. The room was really nice. Clean and well appointed with all the usual---fridge, microwave, coffee maker, iron, hair dryer and the like. There is a laundry room in the basement with two washers and two dryers. Each cycle is 75 cents. There is a little vending machine for detergent. The hotel is conveniently located near a supermarket, Walmart and several restaurants. Overall I really enjoyed my stay. I found the location quiet, comfortable and convenient.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Erin, Nothing makes us happier than hearing that you enjoyed your stay with us at Best Western Plus Prairie Inn! We appreciate you taking the time to share a detailed account of your experience with us. Feedback like yours lets us know what we're doing right. We're delighted that you enjoyed everything from our convenient location to our clean and inviting property and plentiful services. Thanks for choosing our hotel for your visit to the area, and we hope you'll think of us the next time you're in town!

"Totally a horrible experience. I was promised a credit to my account which never happened. The a/c did not work."

1
08/08/2017

I called the front desk twice to complain about the a/c the evening of arrival and no one answered the front desk. I called again and still no one answered the phone. The laboratory and the bath tub were both clogged. At checkout the manager advises me that they apologized for the inconvenience and would credit back my account. 8 days have past and they still have not credit my account. One thing I can't stand is a liar and that is what this hotel is all about!

Sunny S, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear 329curtism, We do sincerely apologize you were not pleased with your stay here at the Best Western Plus Prairie Inn, as we try very hard to ensure an enjoyable experience for all our guests. Thank you for informing me of the items in need of repair so we are able to rectify these types of issues. We did look into the air conditioning unit and found it needed the reset button pushed and do apologize we were not able to fix this during your stay with us. Per our discussion about the points, I did honor those on the day we discussed them, but somehow they were rejected from Best Western. Once I became aware they were rejected, I spoke with Best Western to ensure this was taken care of. Unfortunately we do not become aware of things in a timely manner, for our guests expectations and we do sincerely apologize for this, but do rest assured all things have been taken care of. We do hope you choose to give us another chance to prove we are a great Best Western. Sincerely, Danielle Sell-GM

"Too many negatives, to the positives (MOLD IN ROOM)"

3
07/08/2017

My disclaimer starts with this: Beggars can't be choosers when deciding on an impromptu weekend and hotels are somewhat full due to events. However.....while the stay for one night was overall OK, the room and hotel had some jarring issues for what we paid per night (the rate was was WAY too much, over $250 for 2 adults and 2 young children). For $250 a night and up, I expect a much nicer hotel (Marriot for example). Our room was in the bottom floor, which is below grade (think daylight basement). This led that level to have a very musty odor. You can smell it upon opening the door into the hallway, from the parking lot. Our room had a very musty smell, and the carpet felt odd. Not wet, but not dry. It was like a wet dog smell. The door to the hotel room wouldn't shut properly - if you let it close. It wouldn't lock auto. You had to slam the door for it to lock! The AC had to be lowered to 64* to cool the room - but it didn't feel like 64, more like 70. The shower curtain was odd, and kept falling open, leading to water on the floor. My tall husband figured it out though, it had a thing on the top to clip over...but short people can't see it or reach it - and the shower curtain rod was installed wrong as well, so it goes downhill. The shower seemed to produce only hot water (I know, I am being picky...but it was kind of unnerving 2 small children with hot water I couldn't seem to cool down) And the one thing I cannot stand: Mold spots on the ceiling, above the shower. Having said all this, the pool area was clean and maintained (though old in style), and the breakfast area was clean, and well stocked. Any employees we passed were polite and nice. The refrigerator in the room worked fine. It's very close (walking distance) to the Expo Center. The airport is great fun for the kids to watch. The parking lot was safe to park in. But mold. Come on, don't rent out rooms with MOLD!!! My youngest has asthma, and I was not happy having to watch his coughing.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Sarah, Thank you for your feedback. Please accept our sincerest apologies for the discomfort that you and your family experienced due to the cleanliness of your accommodations. We know that this is little consolation, but we do always recommend that our guests let the front desk know of any issues in the room so that we can work to correct them as quickly as possible. Mold and dampness are uncomfortable and unacceptable in a hotel of our caliber, and we are very sorry that you had to deal with both during your stay. We're glad that you noted some positive aspects as well like our service and pool and hope that you were able to have as relaxing a stay as possible. Please let us make it up to you with another stay in Albany that excels on all fronts and impresses you in both comfort and quality!

"Darrin S."

4
02/08/2017

This Best Western Plus was pleasantly tucked away and close to I-5/ Hwy 20. The staff were very helpful and accommodating to ensure every guest felt at home. The room was very nice and decorated with warm colors and offered a quiet restful stay. I highly recommend this hotel and it was moderately priced.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Darrin, Thank you for taking the time to write us a review! We truly appreciate your recommendation. It is especially great to hear you say that you felt at home because that is what we set out to do every day. Our welcoming, lovely staff believe that a friendly atmosphere can really change a guest's whole experience. When you are looking for another affordable and conveniently located hotel in Albany, come and see us again at the Best Western Plus Prairie Inn!

"Nice new facility!"

5
02/08/2017

Tremendous stay after a long day of driving Quiet room and sleep came easily Check out was easy and smooth I will stay here again when the occasion presents itself Thank you Best Western Plus Prarie Inn

"Dirty hotel"

1
02/08/2017

Hotel grounds and room dirty - mold in the bathroom, sand in the bed, spider nests in ceiling corners, dried vomit down the back stairs. No hot water in shower, but scalding at the sink. Breakfast mediocre.

"College tour stop for OSY"

4
26/07/2017

Loved the location, the staff and the room. Only issue was with first floor room being musty. Make sure you ask for second floor or higher. Would definitely stay here again. Breakfast room was large and food was great.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Marylou, Our team at Best Western Plus Prairie Inn is proud to have been a stop on your college tour! It was a pleasure to provide you with a hearty breakfast and we wish you all the best. We'll be sure to look into the musty odor you noticed on first floor rooms. Nonetheless, we're delighted that our location was convenient for you. Many thanks for your compliments and we'd love to host you again.

"Travel stop"

4
22/07/2017

Great place to stay after driving all day. Comfortable, quiet and very clean. Indoor hallway is important to me. The breakfast is varied and fresh, more choices than any I've ever seen. Overall, a very enjoyable hotel.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for choosing the Best Western Plus Prairie Inn! We are excited that we could provide you with the rest you desperately needed after a long day. It sounds like you were able to relax in our comfortable and quiet accommodations! Our breakfast is always a highlight, and it makes us very happy that you enjoyed the expansive and fresh variety. Should your travels bring you back to the area, we hope to see you again!

"Best in Town in Our Opinion "

4
18/07/2017

When we come to Albany as a family of 5 (three teen boys) we stay here. Rooms are nice and cozy. Staff is friendly. Breakfast is included and always has several option to eat even for someone with eating restrictions. (No wheat) In the hot summer months we have to get a pet friendly room and it's never been a problem. My husband was reluctant at first to do a pet friendly room because he was afraid we would get a lesser quality dog smelly room. Has never been the case when we have needed this option. Great place to stay when in Albany!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We are thrilled to hear that you always enjoy your stay here at Best Western Plus Prairie Inn. Comfort, superior customer service, and convenience are just a few of the wonderful services you can expect to find at our property. It is great to know that our breakfast selection is satisfactory even with your dietary restrictions. Thank you so much for the comments and come back soon!

"Just passing thru"

5
17/07/2017

This is a nice place to stay. Rooms are clean and roomy. The staff is really nice and pleasant Good variety of breakfast items. The only bad thing is Not enough parking. We arrived late in the evening and no parking spots available.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
We're happy that we could give you some brief respite from the road! During peak occupancy, our parking can get a little tight, and we hope that we could make up for it with clean and spacious accommodations and a friendly welcome! Nothing gets you back on the road better than a tasty breakfast, so we hope that you got the energy you needed. When you are back in the area, visit us at the Best Western Plus Prairie Inn!

"One of Best Westerns Around"

5
12/07/2017

Free breakfast was great, staff was great, room was perfect.The breakfast staff and food was excellent. Front desk people were always cheerful and helpful. The staff also seemed to be around all the time; not sure when they sleep.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Pete, We're delighted that you had a wonderful stay with us at Best Western Plus Prairie Inn. Our staff truly appreciates your thoughtful compliments, as it is our top goal to provide our guests with friendly and attentive service. We're glad you also enjoyed our comfortable rooms and delicious complimentary breakfast. Thanks for choosing our hotel and for taking the time to review your stay. It's an honor to be one of your favorite Best Westerns, and it would be a pleasure to welcome you back!

"Nice hotel"

4
11/07/2017

Stayed here on our way to Mount St Helen from Crater Lake. Motel is nice and the staff was friendly and helpful. It is close to restaurants, gas stations and stores and has easy access to the interstate. They have and indoor pool and hot tub. Breakfast offered ample choices.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Reading your kind comments brought a smile to our faces. Thank you for sharing your comments with us! We appreciate your recognition of our friendly, helpful staff members. You are welcome back anytime!

"Terrible Experience"

1
11/07/2017

We reserved four rooms for four nights for a wedding months before arrival. On arrival we were put in a basement which was very noisy with no view. The management treated us very poorly and did not try to accommodate us so after one night we moved to a different Hotel which was much nicer and a better price.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jonathan, Please accept our sincere apology for the experience you had during your stay with us. Our guests should never receive anything less than excellent customer service in any circumstance and we will be reviewing your comments to make sure that this does not occur again. We're saddened that the accommodations you were given were not what you expected either. We thank you for bringing this to our attention and will use your feedback to improve our services in hope that you will consider us for a future visit.

"My stay "

5
09/07/2017

I found my stay rewarding in price customer service. Also the rooms were very clean and comfortable. With WiFi and a great continental breakfast. The staff was very friendly and knowledgeable. I would recommend to everybody to stay here.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
It's an honor to receive your kind recommendation of Best Western Plus Prairie Inn! We're proud to have provided you with friendly, knowledgeable service and good value. It's also great to know our clean, comfortable accommodations and amenities met your expectations. Your warm compliments brightened our day, and we'd be privileged to host you again.

"Dude, you have to stay here!"

5
07/07/2017

My family and I stayed at three different hotels during our vacation over the week of the fourth of July, and this hotel was by far the best. Friendly helpful staff Clean room Soap dispensers in the shower is a great help. The complimentary breakfast in the morning is better than you'll find in many restaurants. I will absolutely stay here again, and highly recommend this hotel to anyone traveling to or through Albany.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Stanton, We appreciate your feedback and five-star review. Every day we strive to provide top-of-the-line service, clean and relaxing accommodations, and beneficial amenities that offer the comforts of home. Knowing that we delivered all of that for you and your family makes us proud. We love the fact that breakfast was a hit for you! We want to start every guest's morning off with a tasty breakfast, with abundant choices that will meet everyone's unique tastes and preferences. Thank you for letting our future guests know that this is a great hotel to stay. We hope you'll remember Best Western Plus Prairie Inn the next time you travel to this area.

"# 1"

5
05/07/2017

Great time room was comfortable service was very nice very clean and very helpful I will be staying here again when I'm in the area thank you for the great hospitality have a great year and see you all soon

"Great Stay Great Staff"

4
01/07/2017

Upon checking in the staff was the best we had come across in awhile. Very accommodating. The hotel isn't in the best location but you can easily drive to nearby restaurants and stores. The rate for this motel was surprising high considering the area.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Trish, We appreciate your thoughtful review of Best Western Plus Prairie Inn! We're proud that you considered our front desk staff to be superior, and we'll be certain to commend them for their accommodating service at check-in. Our location may be a bit removed, but we're glad to hear that this didn't deter you from exploring the local shops and restaurants. Although our rates stretched your budget a bit, we're delighted that your overall experience was great. Many thanks for your compliments, and we hope to see you again soon.

"will recomend to friends"

5
26/06/2017

They are the best ever, enjoyed the stay, great staff, very welcoming and friendly, you will be impressed by their service. I would recommend them anytime. Hope you have the same experience as I did. Please try them out you will be impressed

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Your recommendation is such an honor to us! Our staff truly appreciates your thoughtful compliments, and we're thrilled that we were able to make your experience at our hotel extra special. Nothing makes us happier than a happy guest. Thanks again for your kind words, and please come back soon!

"Great Stay"

5
21/06/2017

Clean and comfortable room, hidden away the main Highway. Great staff Libby and Arielle your the best!The Breakfast was fresh , lots of choices. Definitely will stay again when I'm back in town Thank you

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Freddy, Thank you for taking your time to share your recent experience with us. On behalf of Libby, Arielle and the rest of our team we are elated to hear that you enjoyed your stay and found our property to be quiet, clean and comfortable. We are happy you found our cooked to order breakfast enjoyable and it started your day on the right foot. We look forward to seeing you again soon!

"Great Quiet Place to Stay"

5
21/06/2017

This hotel had everything you could need. Staff were so nice and friendly. Has an elevator. Rooms are large. Breakfast had a great selection with the addition of a bowl of berries prepared. Food was hot and cooked. Breakfast area was good sized to handle crowd. The room was very clean and quiet with no odors. Lots of trees around the property to give the woods atmosphere. There was a small airport behind it which we didn't know about until we left to go north on the Interstate. East access on and off the Interstate. We were attending a graduation so the rates were really jacked up like a 5 star hotel would have.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Deborah, Congratulations to the graduate! We're thrilled to have been a part of the experience. The Best Western Plus Prairie Inn is convenient to both Corvallis and Eugene, so we get to see a lot of dreams come true. We're excited that you found our accommodations to be roomy, comfortable, and clean, and our staff to be friendly and considerate. We are proud of our green property, and are glad you found it to be nice! It would be a privilege to host you again during your next visit to the area.

"Best Bet in Albany"

4
20/06/2017

This is a small town, usually reserved for people needing a break from I-5. I've stayed in a few hotels in this town, this was by far the nicest Albany has to offer. The staff is friendly and there is free breakfast in the morning. Location is right off of I-5, but on the other side of the freeway from the rest of Albany.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear James, We are honored to be your hotel of choice in Albany! Thank you for taking the time to share your thoughts with us. We're happy that our convenient location, friendly staff, and complimentary breakfast make for a consistently great experience. Please stop by again the next time your road travels bring you this way!

"Clean & quiet"

4
19/06/2017

We stayed in a bottom floor room, was very clean & quiet. Breakfast was good but because it was a very busy weekend (graduation) they ran out of things quickly. The service was very friendly and quick.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for taking the time to share your experience with us regarding your recent stay at the Best Western Plus Prairie Inn. It is fantastic to hear that you found our accommodations clean and comfortable and our staff friendly and hospitable. Thank you for understanding that the busyness of Oregon State University's graduation made it difficult to keep the daily complimentary buffet, but we hope you found our team was replenishing it as quickly as possible. Many of our guests continue to return because of the great rates, friendly service, and comfortable rooms which feel just like home, and we hope you will too!

"Well appointed and great employees"

5
19/06/2017

We came for a three day trip to celebrate our grandson's graduation. We were pleased with the hotel, it's location on a quiet street and great employees. We definitely choose this hotel when we travel in the Willamette Valley. Tip: the ice cream at BJ's is the very best!

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Congratulations to your grandson! We're honored to have been a part of your visit to the Willamette Valley. We're happy you appreciated the quiet atmosphere of our property and the attentive service of our staff! I'm sure BJ's will be pleased with your recommendation as well! We hope you will visit us again soon at the Best Western Plus Prairie Inn!

"Nice surprise"

4
15/06/2017

This was a great hotel for the money and we got more valve than we expected. The room we stayed in was updated and very comfortable. The facility was was clean, staff helpful and professional and the breakfast in the morning was well above average. I wouldn't hesitate to stay here again when I come back to Grass Valley.

"Great stay"

5
13/06/2017

Everything about our stay met our high expectations. The room was spacious, well maintained, and very clean. Breakfast items were fresh & tasty. A bit pricey but, during graduation time, what isn't in Albany? We're staying again in a couple of months.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Our team at Best Western Plus Prairie Inn Is excited by your outstanding review! We realize that our guests have high expectations for their travel accommodations, and we're thrilled to have met all of yours. It was our pleasure to provide you with a clean, spacious and well-kept room. Although you visited us during one of our peak times, we're happy that you still found our rates to be comparable to other properties in the area. We're also glad that our fresh, appetizing breakfast selections started your day off well. Your warm compliments have made our day. We're delighted you've already planned your next stay, and we look forward to seeing you then!

"Away from the Bustle"

4
06/06/2017

This Best Western Plus is a little off the beaten path and comfortably away from the highway. Very pleasant staff and good, quiet night's sleep. Breakfast is well presented motel buffet style and good. I much prefer staying here than in the bustle of the next city to the north because of the quiet and surroundings. Albany does not have a large selection of places to eat in the evening but the Caloopia Brewing does have a great burger, just a little difficult to find w/0 a gps.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Fred, Thank you for choosing Best Western Plus Prairie Inn for your trip to Albany. We're glad to have been a nice getaway from the hustle and bustle of the highway. Our staff appreciates your compliments, as providing a high level of customer service is very important to us. We're happy that you enjoyed a restful night's sleep as well as a filling meal at breakfast. Thank you for your continued patronage, and we are looking forward to your next visit!

"Taints Review"

5
03/06/2017

We (19 of us) thought the hotel went out of their way to accommodate us. Even made us treat bags, wrapped in cellophane, with a ribbon tied around the top. They even offered the meeting room, but we declined because of health laws. ( No alcohol in meeting rooms.) So we had our cocktail parties in 3 different rooms of our group. Nobody complained.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Joanne, We are honored that your group chose to stay with us at Best Western Plus Prairie Inn. It is our team's goal to provide all our customers with excellent customer service and we're happy you and your guests were pleased with the personalized touch of the treat bags! We appreciate your positive review and hope that you will join us again soon!

"Quiet, clean, spacious, with breakfast and Wifi too."

4
01/06/2017

We stayed in a large room that had plenty of space for the two of us with our tandem bicycle. Each morning we enjoyed the generous complimentary breakfast offered. The breakfast options seem a variety that could please almost any patron.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Robert, Thank you for your kind and positive review of Best Western Plus Prairie Inn! We're pleased that our clean, spacious accommodations provided plenty of room to store your bicycle. It's great to know that our Wi-Fi and quiet atmosphere also helped to enhance your visit. We're delighted that you enjoyed our wide selection of complimentary breakfast items as well. We greatly appreciate your warm compliments, and we'd love to have you visit us again.

"Great room"

4
19/05/2017

Our stay was great, breakfast was food, maybe could of used some more options. Food was warm, the pillows were kinda small. Overall the stay was good. Room was clean and nice, would definitely stay there again.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Rob, We appreciate you sharing your great experience with us! At Best Western Plus Prairie Inn, you can always count on finding clean, attractive accommodations. Although you may have preferred a few more options, we're pleased that our breakfast was appetizing. We're sorry that our pillows were a bit smaller than you expected. However, it's wonderful to hear that your overall stay was great and that you'd choose to stay with us again. Many thanks for your kind comments, and we look forward to your next visit.

"Excellent Staff and Great Accomodations"

5
18/05/2017

Greeted so courteously and the staff did unexpected extras. Room was outstanding and commodious. Breakfast was very tasty and allowed for careful eating. Good equipment in fitness room and well-kept property.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Jim and Joyce, Here at Best Western Prairie Inn, we believe it is the little things that can make a stay extra special. It's great to hear you enjoyed your visit with us! We will be sure to share your compliments with our entire staff, so they know how much you appreciated their friendly service. Waking up to a tasty breakfast is a wonderful way to start the day, and we are happy to know we delivered just that. Next time you are in the area, we would love to welcome you back for another fantastic visit!

"Not the best in Albany but not terrible "

3
16/05/2017

Average hotel with above average breakfast. Rooms are dated. Staff was friendly and accommodating. Bathrooms in room are tight quarters but rooms themselves were spacious. I didn't care for the sink and vanity being outside the bathroom.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for your recent feedback regarding your stay with us. We're delighted that you received friendly assistance from our staff. Although you may prefer a different bathroom layout and more modern décor, we're pleased to hear that your accommodations were spacious. It was our pleasure to provide you with a delicious breakfast as well, and we're glad to know that your overall stay was satisfactory. Your comments are welcomed, and we look forward to your next visit.

"Fabulous motel"

5
08/05/2017

This is the jewel of the Best Western chain. Way better than any other BW. Luxury rooms. Friendly staff. Delicious, full breakfast. Quiet & clean. Would stay again. Perfect stay. Comfy mattress & seating in room.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Gretah, Your review is such a pleasure to read! We are humbled by your wonderful compliments, and it is an honor to hear that you found our hotel to be an exceptional place to stay. We are thrilled that you enjoyed our quiet and comfortable accommodations, complimentary breakfast, and friendly and helpful staff. Thank you again for your lovely comments, and it would be our privilege to welcome you back in the future!

"Comfortable, Friendly"

4
03/05/2017

Clean and comfortable motel with friendly, helpful staff. Close to I-5, easy access to downtown. Pool, hot tub plus small exercise room. Everything one needs for an overnight stay. Breakfast was regular fare which is not a bad thing.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Al and Nancy, We are so pleased to hear that you enjoyed your stay with us at Best Western Plus Prairie Inn. Thank you for the great review and your praise of our staff! We aim to please and provide relaxing accommodations for our guests, and, as you point out, a nice break from travel with all the amenities: pool, hot tub, and exercise room. Please keep us in mind if you find yourself in our area again, we would love to offer you our hospitality at a future date.

"Great Hotel"

5
01/05/2017

We enjoyed the stay. Nice room, great shower, jetted tub and good breakfast, Right off the freeway, nearby restaurants. Very convenient and great price, I would recommend the hotel to all travelers. Very Friendly staff.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Ralph, Thank you so much for your recommendation and for letting our future guests know how pleased you were with your recent visit! It is really good to know that you enjoyed everything from the bathroom amenities to our breakfast offerings! We love hearing when a guest appreciates the value and convenience of our location, but especially the warmth of our staff! We will be looking forward to the next time your travels lead you to Best Western Plus Prairie Inn!

"Highly recommended"

5
30/04/2017

Very clean rooms, comfortable beds, great breakfast which included anything you wanted, hot and ready. Location ideal, easy on-off I-5. Far enough from highway to be quiet. Pool/hot tub looked nice but we didn't use it. Liked seeing the handicap lift for the pool.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Terri, We're flattered by your kind and positive review of Best Western Plus Prairie Inn! It was a pleasure to provide you with clean, comfortable, and quiet accommodations. We believe in making all our amenities easily accessible for any guest, and appreciate you acknowledging the handicap lift in the pool area. It's great to hear that you enjoyed our delicious hot breakfast selections and proximity to I-5 as well. Many thanks for your warm compliments, and we'd be honored to host you again.

"Above average"

4
25/04/2017

Friendly staff and above average rooms. Not a lot a places to eat nearby. Breakfast was super appealing or fresh. That was really the only issue I had. Overall a pleasant experience for my travel party

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Thank you for taking some time to leave us some feedback on your stay at the Best Western Plus Prarie Inn. Our staff works hard to make sure our rooms are comfortable and that guests always have everything they need during their time with us. We're sorry that the breakfast did not impress you, and hopefully this didn't impact your stay too much. If your travel party comes through Albany again, we would love another chance to provide you with a comfortable place to stay.

"Dirty"

1
21/04/2017

The sheets were dirty--as if they'd been slept in, walked on and something other..don't want to go into detail on that soiling. The clerk came and asked if I only wanted to change top sheet. I said okay--without thinking. But then found bottom sheet as dirty. Thankfully it was a two bed room. I didn't sleep in the dirty bed. The coffee pot was dirty. The hotel offered a credit on room twice. But then I got my statement and only one of the credits appeared. I had to dispute the charge. For the cost of the room, I would expect immaculate. I got some pretty disgusting dirt....and then inefficiencies on the billing. The whole stay was pretty uncomfortable....would have left but it was late and I was too tired.

FrontDesk_GM, General Manager at Best Western Plus Prairie Inn, responded to this review
Dear Mona, Please let us apologize for the problems you had during your recent stay with us. We're sorry you sheets were not clean, this is not typical. We understand how this would be upsetting. You did the right thing by notifying the front desk even if unfortunately that didn't solve the problem. As far as your bill goes we will look into this and we apologize for any inconvenience this caused you. It would be our hope that if you were in our area you'd let us make this up to you and show you what a stay at Best Western Plus Prairie Inn should be.

"Business and family"

5
20/04/2017

Sales manager Christy, owner Sonne, and manager Danielle are always outstandingly kind and helpful! I frequent here during my business trips to the Willamette Valley. Their pool is always clean and tidy which my daughter loves playing in. Every now and then they have cookies in the evening which is a welcoming treat coming back to the room after meetings all day. The rooms are quiet and super comfortable. I will continue coming back!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is such a delight to read your review! We realize that business trips can sometimes be exhausting. Nothing is a greater honor than hearing that we are able to consistently provide you with an outstanding experience and comfortable stay during your business trips. Our staff greatly appreciates your kind compliments, and we are glad that you always enjoy our comfortable accommodations and touches of hospitality. We are looking forward to seeing you again!

"Good Decision!"

5
20/04/2017

Pleased with our stay here! A clean, modern, well furnished hotel with easy access to the I-5 without the noise. Management and staff are doing a good job! The hotel's location also allows for some exercise, being right next to a city park. Overall, an excellent value.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
What a wonderful review to read! Nothing makes us happier than knowing that you were pleased with your stay and felt is was a great decision. Our team appreciates your kind compliments, and we are glad that you were able to enjoy our great value, excellent accommodations, and convenient location. We are pleased you enjoyed some fresh air while exercising in the city park. Thank you for choosing Best Western Plus Prairie Inn for your stay in Albany. It would be our pleasure to welcome you back in the future!

"Friendly"

4
18/04/2017

Great place to stay. Descent breakfast 24 hour pool. My room was a king suite and it was a nice room. Room was clean and had a jetted tub. Staff was warm and friendly. Great place to stay if your in Albany.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for sharing your positive experience with us! It was our pleasure to provide you with clean, attractive accommodations. We're glad you enjoyed the convenience of the jetted tub in your room, as well as our 24-hr pool. Our staff will be happy to hear that you appreciated their friendly, welcoming service and that breakfast met your expectations. Many thanks for your kind compliments, and we look forward to your next stay with us!

"Very nice hotel"

5
14/04/2017

This is a very nice hotel. We had a queen room that included a hide-a-bed sofa. The bed was firm and had lots of pillows. There was a microwave and a refrigerator with a freezer in the room. Breakfast offered lots of options including gluten-free oatmeal. Great location right off I-5. Did not hear any highway noise in our room. There is a nice fitness facility. Our only disappointment was that the pool / spa were closed for maintenance. Would have been nice to know before we booked a room.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is such a delight to read your review! The team at Best Western Plus Prairie Inn is honored that you chose to stay at our hotel. We are thrilled to hear that you enjoyed our stay, and we appreciate your kind comments regarding our rooms, breakfast, and locations. We apologize for the closure of our pool and spa during your stay and will note that making guests aware of that type of information beforehand would be helpful. Hopefully, they will be open the next time you stay with us!

"Great Best Western"

5
11/04/2017

Nice quiet location and its clean and comfortable. Staff is very helpful with directions to restaurants and shopping. I've stayed here several times and it is the hotel of choice when I'm in the area.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Dear Tom, There is nothing greater than hearing that we are providing a consistent level of service and comfort for our repeat guests. Thank you so much for letting us know that you continue to enjoy your visits with us and that we can count on seeing you whenever your travels bring you to our area! See you soon!

"A cut above"

4
09/04/2017

My work requires that I spend a great deal of time in hotels. The Prairie Inn is a cut above most places in its class. Rooms are spacious, comfortable and impeccably clean. Every amenity worked as it should and wi-fi connections were rock solid reliable. Heat lamps in the shower are a special, welcome touch. There is a lovely indoor pool, open in the evenings. The real highlight: a full hot and cold breakfast (included in your room charge), featuring make-your-own waffles, sausage, home fries, eggs, pastries, breads and cereals.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for telling us about your stay so that we can continue to make it better! We are so happy to get such a great review from an experienced customer such as yourself! We pride ourselves on giving excellent service, so we are glad that the rooms were comfortable and clean, allowing you to get any work done on our reliable wifi. We are also pleased to know that you appreciated that indoor pool as well as the heated shower to help you wash off after a long swim! We hope your breakfast helped you start the day right! Thank you again for the response, and we hope to see you again the next time you come to visit!

"vacation"

5
07/04/2017

chose best western 3 of 4 nites on our trip to oregon, the hotel was an exceptional choose for the price point and the exceptionally nice rooms. we enjoyed the hot tubs/saunas and even the weight rooms. the hot items at breakfast made that meal complete. joined the rewards program and surely will be staying at best western hotels again.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Dear Allen, Thank you for choosing Best Western Plus Prairie Inn! We're thrilled by your kind and positive review. It is our goal to provide great value, pleasant accommodations and all the amenities our guests require. Knowing we met your expectations makes us smile. It's great to know we helped you start your day with a hot breakfast, and that you enjoyed a workout with a sauna visit or soak in the hot tub afterward! It's a high compliment to hear that you've joined our rewards program, and it will be an honor to host you again.

"Way to noisy for me"

3
31/03/2017

Ugh, this place has walls so thin you will not get a good night's sleep :( You can see daylight all around the door jam and that seems to be an easy fix for this hotel. They have had several complaints about the noise.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We appreciate your constructive feedback regarding your recent stay with us. We apologize that your stay with us did not meet your expectations, and we are saddened to hear that you did not get a good night's sleep. Thank you for bringing the noise and daylight issues to our attention, and we will find solutions to both so that every night a guest spends with us is a restful night. We hope you will give us another chance to give you the experience you deserve.

"Excellent hotel"

5
26/03/2017

We stayed one night while attending the horse show. What I really appreciated is that the room was very clean and fresh (no odors), the bed and pillows very comfortable, the furnishings updated, and it was quiet. Those are most important to me, and it was all excellent. The low-pressure hand-held shower was the only minor thing, the rest more than made up for it. The rate seemed a little high for Albany, but again everything was great.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Dear Carol, We appreciate your kind feedback! We hope you enjoyed the horse show, sounds like a really fun time. It is important to us that our rooms are fresh and comfortable so that our guests can relax no matter how long they are away from home. We're sorry to hear about the showerhead being a bit disappointing and we will check the water flow. We do our best to keep our rates competitive with other hotels in the area while maintaining our affordability. All in all, it sounds like you had a nice stay and that's what we like to hear. Come back again soon!

"Best Western is the Best Choice"

5
27/11/2016

I've been to Albany many times over the last five years and I always stay with BW Plus on Price Road. The property is well maintained from the parking lot to the exercise facility. From the Housekeepers to the Desk Clerks, Customer Service is what they're all about. Very friendly group that knows their business and that's us the traveler. I've stayed down the road before, but my choice is clear in this review. The rooms are all Five Star and I have had at least twenty of them. They serve breakfast that's well stocked. During the week it's in a three hour window which they should extend. Not a complaint really, just a suggestion. Last, but now least, GREAT Location. This property is close to anything that you might want.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Adrian, On behalf of all of our staff members, we thank you for taking the time to share your delightful reviews. We are thrilled to hear our dedication to providing clean and comfortable accommodations, do not go unnoticed. We appreciate your compliments as well as your suggestion in regards to our breakfast times. We hope to continue having the privilege of hosting you!

"Trickle Down"

5
26/11/2016

General manager, Danielle Sell, exudes friendliness and keys in on being exceptionally helpful. That attitude has trickled down to her entire staff--what a nice group of folks. Nice rooms in a good location that is close to shopping and restaurants. Easy on and off I-5,,,,,,we will stay here again !!

"Great place to stay"

5
20/11/2016

I'm a repeat customer and have stayed here several times. Great location and it's quiet. Excellent staff and they make sure you are comfortable. If you are a tea drinker, like me, they have a new insert (same as the coffee bag) that goes into the coffee maker. No more tea bags. It's a great idea.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Tom - We love to see familiar faces coming back to stay with us. Thank you so much for your positive feedback. We are pleased to know that our location, quiet surroundings and staff help to make all of your visits enjoyable. We are also happy to hear that you appreciate our updated tea service. We hope to host you again soon...we will have a cup of tea waiting!

"Nice Quiet Hotel Yet Close to Freeway"

4
15/11/2016

This hotel was a stopping point on a long road trip and we stayed there on Halloween. In the lobby we could have eaten the biscuits and turkey soup that was prepared along with Halloween candy. The room was clean and quiet and the person who checked us in was very friendly and helpful and gave us good advice on where to eat locally.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We hope the rest of your trip was successful and enjoyable! Thank you for choosing Best Western Plus Prairie Inn as your stopping point during your road trip. We are happy to hear we provided you with a comfortable place to rest up for the following day of travels. Your kind compliments to our staff will be passed along and used as encouragement to keep up the friendly and helpful attitude. It would be a pleasure to welcome you back in the near future. We hope you took some candy for the road and had a chance to enjoy some of the tasty turkey soup!

"Great stay again at this Best Western hotel"

5
14/11/2016

Staff, room and food were great. Always a pleasure to stay at. Awesome team. From Check in to Check out all good. Great Internet speed and great morning Breakfast..yummy. My kids had a great experience too. Parking also was good.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Hearing that you thoroughly enjoy staying with us during your visits to Albany, brightens our day. We are thrilled we are able to continuously provide you with the level of service and extra amenities you expect throughout the duration of your stay. We are happy to hear your kids also had a fun experience and hope they had the chance to take advantage of our indoor heated pool. During your next visit to Albany, we hope to welcome back your familiar faces again.

"Great Place to stay"

5
14/11/2016

We were traveling north, it was the third day on the road and we found this wonderful haven of relaxation in Albany, OR. It is right off I-5, has an indoor pool and hot tub (saved my husband's aching back). The rooms was spacious, the bed comfortable and the area was quiet for a great nights sleep. We woke up to delicious breakfast, with fabulous coffee and were on the road by 6:30 am. This hotel goes on my travel favorites list.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
David, It was a pleasure providing you and your husband with a clean and comfortable place to rest during your travels. It is an honor to receive your endorsement as one of your favorite accommodations. Thank you for sharing your positive compliments and for choosing Best Western Plus Prairie Inn. We are glad you took advantage of the hot tub, pool and tasty breakfast selection. We look forward to hosting you again during any future travels.

"A Good Place to Stay in Albany"

5
10/11/2016

We stayed at this hotel in November, 2016. It is conveniently located near I-5 yet far enough off the road to be very quiet. The room was comfortable and the WiFi signal was strong. The hotel includes a full hot breakfast which we enjoyed every morning. We would stay there again.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for trusting Best Western Plus Prairie Inn for your hospitality needs. We are happy to hear we successfully provided you with a comfortable stay with the amenities you were seeking. Our hot breakfast is a favorite among many of our travelers and we are glad you enjoyed it as well. It would be a pleasure to host you again during your next visit to Albany.

"Late arrival - well rec'd."

4
10/11/2016

Wanted ground-floor room, but website wouldn't let me request one! In this case, it didn't really matter much, as there's an elevator, but there seems to be some kind of "glitch" in the BW Rewards website,

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It was a pleasure hosting you during your recent visit. We are glad you enjoyed your stay with us. We are sorry to hear you experienced some difficulty with the BW Rewards website during your booking. During any future visits, should you experience trouble again, feel free to give us a call to place your request as we would be happy to accommodate your needs. Thank you for choosing Best Western Plus Prairie Inn. Come back soon for another enjoyable stay!

"Very Nice place to stay"

5
30/10/2016

I have done a lot of traveling over the years for business and pleasure and one thing I have found is that you can expect the best accommodations from the Best Westerns. So when traveling I usually only look for a Best Western in the area.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Mary - We can't thank you enough for being a loyal Best Western customer and we are so pleased that you chose to stay with us during your visit to Albany. Thank you again for your positive review and your loyalty. We look forward to hosting you again the next time you are in town.

"Best stay in town"

5
27/10/2016

I stayed here overnight on a weekend. The room was amazing, sheek, clean and comfy. I booked on-line about two hours before showing up without issue. The front desk staff were super friendly. The parking lot was safe, the pool and breakfast area was super clean. Overall the stay was perfect.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Becca, We appreciate you taking the time to share your kind comments with us. We are glad you enjoyed the design and layout of our comfortable rooms. It is also pleasing to hear that our high standard for cleanliness was evident throughout our property. Thank you for choosing Best Western Plus Prairie Inn. Should you be in the area, we would be honored to provide you with another perfect stay!

"Quiet and comfortable."

5
26/10/2016

We stayed two nights on the way in and out of Portland, pleasantly surprised at how quiet the area was just off the freeway. Comfortable bed, great breakfast and helpful front desk staff will make the decision to stay here again very easy.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Gary, Glad to hear we may get the privilege of hosting you again! Thank you for trusting Best Western Plus Prairie Inn to deliver the comfort you were seeking and deserve. We appreciate your compliments to our comfortable beds, tasty breakfast and our friendly staff. We are looking forward to your next visit! Thank you for the positive comments!

"Peace just off the I-5"

5
25/10/2016

Very friendly staff at check in. My wife was suffering from a sinus headache, and cough. The front desk person took her to the tea and coffee section, and got her some green tea with mint. Told her to take some of the packages up to our room because there was a single cup coffee and tea maker in the room. My wife was feeling much better the next day. Breakfast was delicious, a very large selection of items. How can anyone go wrong with Biscuits and Gravy on the menu.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Here at Best Western Plus Prairie Inn, we care about our guests and aim to provide them with the comfort they deserve. We are glad your wife was feeling better the following morning. It is also great to hear that our staff members were able to assist her in drinking some hot tea. Thank you for your compliments to our tasty breakfast. It would be a pleasure to host you and your wife again during any further travels through the area!

"A stop for the night"

4
25/10/2016

Check in Staff went out of her way to help my wife, who was suffering with a sinus headache and sore thorat. Breakfast was excellent, and offered a large variety of items. The room was clean, and the WiFi worked well. The location of the pool and Hot tub make you feel like you are on display, as they are surrounded by windows leading into the lobby and breakfast area. The dispensers in the shower didn't seem to dispense very little product. Overall, I like this hotel. We have stayed here before, and will stay again.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Darren, Thanks again for your kind reviews! We appreciate all of your comments and we are glad our staff played such a memorable role in making you and your wife feel welcomed. Next time you are in the area, we look forward to another opportunity to host you and deliver another comfortable stay with tasty breakfast!

"Super convenient and extremely comfortable"

4
24/10/2016

We stayed overnight on a road trip from BC, Canada to California. The location was extremely convenient, just off I-5. The rooms and facilities were excellent for this type of hotel and the breakfast was very good. The staff were all very helpful and friendly, there was definitely a "pride of ownership" atmosphere. We also found it to be extremely pet friendly with a good area on site for pets and close to areas suitable for dog walking.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Bella, It is such a compliment to hear that our dedication to our property is noticeable and recognized. Thank you for taking a moment to share your positive experience with us. We are happy to hear you enjoyed your visit and we sufficiently provided you with everything you needed. We hope to welcome you and your furry friend, in the near future. Perhaps on your way back during your road trip, we will get the privilege of hosting you again. Thanks again for the wonderful review!

"Wonderful place"

5
24/10/2016

The room was wonderful, Staff exceptional and the breakfasts where out of this world. We got there the day before we where booked and they where gracious enough to get me a room and let me keep it for the 3 days. The manager and staff where so helpful. Helped with directions even printed them off for us. Thank you.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Here at Best Western Plus Prairie Inn, we believe in providing excellent service for each guest. Accommodating our guests' needs is our priority. We are happy to hear our staff members were able to assist you and treated you with courtesy and friendliness during your stay. It is great to hear you also enjoyed our complimentary breakfast and it provided sufficient energy to start your day. We hope to welcome you back in the near future.

"Great Place to Stay"

5
21/10/2016

Excellent property! The rooms were clean and comfortable. The amenities including the indoor pool were well maintained. The breakfast options were varied and fresh. The facility was clean. The staff were very friendly and professional. The property was conveniently located.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We appreciate you taking a moment to provide positive feedback from your recent stay with us. and we are glad to know that your visit was excellent. We are happy to hear that during your stay you were able to enjoy several of our amenities including the indoor pool and our free breakfast. We are also delighted to see that our location and staff helped make your stay great. We thank you again for your review and hope to welcome you back soon!

"Comfortable rooms and very helpful staff"

5
20/10/2016

This hotel is conveniently located off the 5 freeway near the fairgrounds. Very friendly staff! This location offers an awesome breakfast every morning. The indoor pool is a welcome addition to a lovely property. Dog friendly, there is a dog walking area to the rear of the property. Rooms are comfortable with refrigerators. Stayed for the Samoyed dog show Nationals for 8 nights and had a comfortable and relaxing experience at this hotel.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Cathy, We are overjoyed to hear that you had a comfortable and relaxing stay with us while in town for the dog show. We love that you and your four-legged family member took advantage of our convenient location and amenities! Our staff is committed to providing excellent service to make each of our guests feel welcomed. Thank you for taking the time to let us know what we are doing right! Please come see us again the next time you visit Albany.

"Typical Best Western excellence"

4
19/10/2016

This is your average Best Western hotel. That is not a bad thing at all, since Best Western is consistently rated very highly amongst mid-range hotels. This one is no exception: Clean, comfortable, nice hot breakfast and very accommodating staff.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It was a pleasure to host you during your recent trip through Albany. We appreciate your recognition of our accommodating staff, clean rooms and tasty breakfast. We are happy to hear we live up to our brand and your expectations. Thank you for your kind review and we look forward to seeing you during any future visits to the area.

"Everything excellent"

4
27/09/2016

The only reason I didn't give the Prairie Inn 5 stars is because the night manager very inconsiderately woke us up with a phone call at 11:30pm because another guest complained of loud noise and gave her our room number. This should NOT have happened! The manager should have walked to our room to be certain that this was the correct room. Then she would have known it was not us. I am an insomniac, and I have a terrible time sleeping after being awakened. I did not appreciate this call at all!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Linda, We are so glad you found our accommodations to be excellent! Thank you for sharing your review with us. Although you enjoyed almost all aspects of your stay, we are extremely sorry to hear we mistakenly woke you up! We appreciate your suggestion of checking first before making a call to a room to ask them to quiet down. This is a good idea and will ensure that we do not disturb any other guests while they sleep. We hope you were able to get back to sleep quickly in our comfortable beds. It would be a pleasure to host you again should your travels bring you back to this area.

"Stayed for dog show nationals 10 days"

5
23/09/2016

We stayed at the Best Western in Albany, OR for the duration of our Australian Shepherd Nationals which was about 10 nights. We were welcomed with our well behaved dogs, provided blankets for floor covering for our dog kennels to sit on in the room. The hotel was able to remove the couch from the room which gave us so much more space. The staff was always nice, friendly, and super helpful. Coffee and breakfast were available every day. The rooms were clean, parking was good, nice grass area to walk the dogs on. Libby one of the receptionists was alway available to help us with whatever we needed. Management was great at accommodating exhibitors with dogs. There were computers out in the lobby to use Internet and print for no charge. If I had to change one thing, my only suggestion would be to provide carpet runners or rugs in the front lobby when the weather is rainy. The tile in the lobby was really slick and hard for the people and dogs to walk on with wet feet. Everything else was great. A+

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
On behalf of our team, we thank you for taking a moment to provide your feedback. We are delighted you and your dogs felt welcomed and had each of your needs met. We valued having you as our guest for the duration of your stay. We were happy to hear you appreciated our complimentary breakfast, location and computer access. In addition, we thank you for your excellent suggestion regarding the carpet runner. We hope Nationals went well for you and your dogs. Should your travels bring you back to the area, we hope you choose to stay with us again.

"Convenient, Clean, and Considerate Staff"

5
20/09/2016

We stayed at Best Western Prairie Inn in Albany after experiencing a flat tire. Check in was smooth, staff were friendly and accommodating, and the room was very clean and well-furnished. We checked out at 5:30 am, well before scheduled breakfast time, yet staff offered to open early for us so we could grab a bite before we left....very considerate!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
While we are sorry for the circumstances that brought you to us, we are happy to hear we were able to provide you with a comfortable place to stay! Thank you for sharing your wonderful review with us. We would love to host you again should you ever need shelter or a clean and comfortable place to rest.

"Sept 14th"

5
19/09/2016

There was some excitement with police at the door when I came back from dinner but the staff did a great job handeling a disruptive client and getting everything settled down. Staff is always great here

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Our staff at Best Western Plus Prairie Inn, takes great pride in providing friendly and helpful service to our guests. We appreciate your recognition of their ability to handle difficult and rare situations. We are sorry you had to witness the excitement, though we thank you for your understanding and are glad you had a great stay. Thank you for sharing your positive thoughts with us and we look forward to your next visit!

"Albany OR"

4
19/09/2016

There are not many choices in Albany Oregon but this is one of the best choices. Quite but close to Hwy 5. Food pretty close. Rooms clean. Staff very pleasant. Good parking and the lot seems to be safe. Breakfast is pretty normal for this type of hotel but no bananas. Good cost for this hotel but make sure to use any discount you may be entitled to.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are delighted that you were happy with your choice to stay with us during your recent trip to Albany. It is wonderful to hear you enjoyed our convenient location, comfortable rooms and the value our property delivers. Your kind comments to our staff will be passed along to encourage them to keep up the great work. Thank you for sharing your comments and again, for trusting Best Western Plus Prairie Inn for your comfortable accommodations.

"ASCA NATIONALS"

5
18/09/2016

Super sweet staff very helpful supportive caring. Clean rooms hallways and grounds. Lovely breakfast. Had refreshments set out during day and cookies at night. Even had nice dog walk area with poop bags and disposal.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Our team is dedicated to providing our guests with a comfortable stay. It is a pleasure to hear we accomplished this during your recent stay with us. Thank you for sharing your compliments and feedback. We will be sure to pass them along with our staff so they receive your recognition. We are also glad you enjoyed our complimentary refreshments and breakfast and found our outdoor grounds to be convenient. We hope your dog did well at the show and we would love to host you again.

"ASCA Nationals Sep 2016"

4
18/09/2016

I would stay here again. The hotel is clean and the staff very friendly and accommodating. The bed was extremely comfortable and the A/C worked well. The only issue I had was some difficulty connecting to the wifi.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is an honor to hear you would stay with us again. We appreciate your praising words and all of your feedback. We are glad you enjoyed our clean and comfortable accommodations, along with the friendly service you received throughout your stay. It saddens us to hear you experienced some difficulty connecting to the WiFi and we hope you notified our helpful staff so they could have restarted our router or assisted you in connecting. We look forward to future visits from you and will continue to provide the wonderful service you speak highly of.

"Great stay with my dogs"

5
18/09/2016

I stayed for nine days at the Best Western Prairie Inn for Australian Shepherd Nationals. The hotel staff from top to bottom were friendly and helpful. The room was large and very comfortable, and it was easy to take the dogs outside to go potty with a large area and bags and waste disposal very convenient.

"Very nice hotel to stay with your family and pets!"

5
17/09/2016

This was the best stay with dogs in any hotel so far and the GM and all the staffs are very nice and customer friendly. Everyone was going out of their way to help feel our stay more comfortable including the dogs. I wish all other BW hotel management should learn the best practices from this one. I would like to stay here again with my family and dogs in future. Hope this BW will get an award again for their excellence and quality of service this year and many years to come!! Keep it up please and good luck!!!

"Excellent Stay!"

5
17/09/2016

While attending the 2016 ASCA Dog Nationals, the staff at the Best Western Plus in Albany were the greatest! Very friendly, accommodating, helpful with finding restaurants and dog friendly. We show our Australian Shepherds and love it when our dogs are treated as part of our family. The breakfasts were nice and the rooms and maid service were immaculate. We would highly recommend this hotel and we will stay there when we are in Albany again!

"Nice, but what can you do?"

4
09/09/2016

The hotel is very nice - beautiful lobby and room. Spacious, clean rooms and friendly staff. Even met some friendly travelers also availing themselves of the guest laundry room (2 washers and dryers). We have stayed before and enjoy the location for our family visit. On night one upon returning from our dinner a dog was barking non-stop in the room next door. We notified the front desk and after a half hour or so they were able to reach the guests and asked them to return immediately and not to leave their dog in the room alone. On another night the electricity went out. Nothing the hotel could do because whatever caused the outage was area wide. Nothing else to do but sleep. The food in the breakfast room was subpar. Again, normally we enjoy our stay. Because we usually stay at least once a year, the management offered us a free night.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for continuing to trust Best Western Plus Prairie Inn to provide you with superb service and comfortable accommodations. We appreciate your understanding in regards to the lack of electricity for one night. As you mentioned, this was an area-wide issue. We apologize for not meeting your expectations with our breakfast. We will do our best to improve this aspect so you can enjoy your next stay with us even more. Again, thank you for sharing your wonderful comments with us and we are glad our team was able to help accommodate your needs.

"First Time at BW Plus Prairie Inn, Albany, OR"

5
09/09/2016

I decided to stop short of my destination and saw the sign for this Best Western on the freeway. i was a bit hesitant stopping in, what I thought, was a smaller City, but decided to check this BW out. From the moment you drive up, this place sparkles. The outside is inviting and clean. the lobby is large with a comfortable sitting area. For swimming and workout lovers, their rec center is open 24/7, which is a huge deal for a lot of travelers. My room was large, had a couch/sitting area, and was clean and comfortable. My favorite was the huge selection on the TV. Most hotels have a few channels. This BW had them all, plus some. All my favorite channels and much more. The breakfast is standard, what a person comes to expect from these hotel chains, but good to start the day. This Best Western is conveniently located next to I-5. Overall, if, on my travels north, I need to stop over, this is is place I will select. I appreciate the friendly staff and the great job they are doing in managing this hotel.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Dear Pamela, We cannot thank you enough for your wonderful review. We are so happy that you decided to take a chance on us and ended up extremely satisfied with your choice. We are thrilled that you appreciated our amenities, rooms and friendly staff. We thank you for your time and we already look forward to welcoming you back again.

"Best Western Prarie inn albany oregon is the BEST, always stay there. "

5
09/09/2016

Friendly staff, nice grounds, nice rooms, nice indoor pool, nice breakfast, just great everything, always the BEST!!! I would never consider to stay somewhere else. Even animal friendly even though I have not brought my animal. Great rates too.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Wow! We are extremely appreciative of your wonderful review. We are thrilled to hear that you were pleased with your overall experience as we strive to provide a comfortable stay at a great value. We are already looking forward to your next stay with us and your furry friend is welcome too!

"Great stay and interesting sites."

5
06/09/2016

Service was great and the room was comfortable. The staff was very friendly and wanted to be sure your needs were being met. I would stay there again when in the area. We were helped with directions to great places to eat and what to see. The work on building the Albany Carousel was most interesting.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Our team is always thankful for the opportunity to help and accommodate our guests. We are glad we were able to assist you with any questions you had as well as provide you with a clean and comfortable room. Come back soon for another wonderful stay and to continue exploring everything Albany has to offer.

"Great night staff (Libby)"

3
05/09/2016

Libby on 3-11 was amazing very personable with all guests ( she did apologize for the fact that I made a request for 3 mini bags of m&m,s which really was just to see if ever hotel was like the one I work for)!! Breakfast my son wanted an apple but they were all rotten ( which I took up to the manager at the front desk she said she'll talk to the breakfast staff)!! The apple juice was out all morning from 6:30am till 9:45am! The floor was a mess, my little one tripped on the metal air vent cover that really need to be replaced because they are all broken and a tripping hazard (they are bent and caved into vent). I left my glasses in the room I called and they said they weren't sure ,took my name and number but still no call back!? Called 3 time and no answer (I'm sure they got busy but still)....I give up!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We appreciate you taking the time to share your experience with us. Our team works very hard to ensure our guests needs are met and we are glad you received helpful and friendly service from our staff. Your comments will be passed along to our team to encourage them to keep up the great work and to constantly improve in the aspects you mention. We will address the issues you mentioned in regards to the breakfast and breakfast room with our team to ensure the situation does not occur again. In regards to your glasses, we will keep looking for them and have them mailed should we find them on property. Thank you again for taking a moment to write your review and we hope you give us another chance to provide you with a better experience.

"Most convenient"

5
29/08/2016

This was the second time we stayed here for the Albany art and air festival that's held the 4th weekend in August. We stayed for 2 nights to be able to go to the festivities that started on the Friday night. It's so easy to walk across the street where they launch the hot air balloons in the morning. Danielle, the general manager, went out of her way to make sure we got the perfect room for my husbands birthday. He was actually able to see all the balloons float by from our room while drinking his coffee. He's not a morning person and prefers to watch them that way, where I go across the street to see them up close.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Here at Best Western Plus Prairie Inn, we consider ourselves lucky to be in such a convenient location to so many attractions and events. Among our favorites is the Air & Art Festival you were able to enjoy! Thank you for choosing to stay with us again during your recent trip. We are thrilled to be able to provide your husband with a comfortable place to watch the hot air balloons launch. We will be sure to pass along your kind compliments to our entire staff to ensure everyone keeps up the great work. We look forward to seeing you next year in August again and can't wait to deliver another wonderful stay!

"wonderful"

5
29/08/2016

Everyone was very friendly and helpful. The room was clean, the bed was very comfortable, the pool was great and breakfast was delicious! There was an airshow going on next door which was a sweet surprise.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We cannot thank you enough for all of your wonderful comments! Your kind compliments towards our staff will be passed along to encourage them to keep up the great work they do every day. It sounds like you got lucky and you were able to enjoy the Art & Air Festival during your recent stay! We hope you had a chance to see some of the hot air balloons as well. We are glad you enjoyed our clean, comfortable accommodations along with our refreshing pool and delicious breakfast. We would love to host you again! Maybe you can come back for the next festival in town!

"Best Best Western we've stayed at yet!"

5
28/08/2016

Flawless stay from check-in to check-out. The hotel is fresh, clean, well served and reasonably priced. We'll definitely stay here again -- even though the hot breakfast doesn't include bacon and the WiFi login can be a bit clumsy on a mobile device. We came for the Hot Air Balloon Festival -- which launches from a field diagonally opposite the hotel.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It brightens our day to hear we were able to provide another guest with a comfortable and pleasant stay. Thank you for sharing your recent experience with us and for choosing Best Western Plus Prairie Inn. We hope you enjoyed the Hot Air Balloon Festival! We love this time of the year as we get to see all the colorful balloons fill the sky from our hotel! Our complimentary breakfast offers a variety of items in the hopes that everyone finds something to their liking. We hope it provided sufficient energy to start your day. It would be an honor to host you again during any future visits. Our town has a variety of activities and sights to see. Come back soon!

"Top notch"

5
25/08/2016

Pleasant, service-oriented staff, well done complete breakfast, served at a convenient time. We found the room to be very clean and spacious, with easy access to the exits. The efficient booking and check in-out completed this great experience. I highly recommend!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are thrilled to have been given the opportunity to provide you with a great stay! Thank you for taking the time to share your positive thoughts with us. Glad to hear you enjoyed our complimentary breakfast as well as our clean and comfortable rooms! Our team works very hard to make sure all of our guests' needs are met and it sounds like we succeeded in making your stay a great one. We appreciate your high regard and your recommendation and we look forward to seeing you again!

"Trip to Abbotsford, BC"

5
19/08/2016

Our room was quite comfortable on the second floor. Sadly, the luggage cart broke and in order to take our luggage down we had to wait for the maintenance man to repair it which delayed our trip. We almost did not get to Portland on time. Other than that our stay was very nice.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for choosing Best Western Plus Prairie Inn during your recent stay! We appreciate you taking the time to share your kind words with us. We apologize that there was an issue with the luggage cart and therefore it delayed your trip! Glad to hear we were able to resolve this issue in the nick of time! It would be a pleasure to provide you with another wonderful stay the next time you are in the area.

"American Legion Riders motorcycle event."

3
13/08/2016

I have stayed at this Best Western in the past. I like this property. I was disappointed that the "special rate" our group was provided was no more than the standard advertised AAA rate. The room I stayed in may have the start of mold growing on the ceiling above the bath tub,

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Familiar faces are always a welcome sight! Thank you for continuing to trust Best Western Plus Prairie Inn for your accommodations. We are concerned with your report of possible mold and will be inspecting all rooms immediately for this issue. Thank you for notifying us so we can address the problem and find a solution. We hope you continue to choose to stay with us during your next travels to the area. It would be a privilege to keep providing you with an even better stay than the last.

"Nice"

4
10/08/2016

We stayed here with a American Legion Riders group and we had a very enjoyable time. The rooms were nice and clean, the only issue was the soap dispensers. They are virtually worthless. They either need to replace them with ones that actually work, or just go to bar soap. The staff was very accommodating when our hand soap dispenser did not work. We would stay here again if in the area.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Happy to hear you and your group had a wonderful time while staying with us! Thank you for taking the time to share your encouraging compliments and for choosing Best Western Plus Prairie Inn! We appreciate you notifying us of the issues you experienced with the soap dispensers and giving us the opportunity to find a solution. We look forward to your next visit to the area and will happily welcome you back!

"Great Value for Money!"

4
08/08/2016

Apart from some old Oreo cookies under one of the bed skirts, the room was immaculate. Breakfast was blah. Not much choice for gluten free guests. Eggs were cold, potatoes were soggy and tables were sticky. Best Western must know that Yoplait yogurts are not suitable for vegetarians surely? Needless to say we didn't hang around. Hot tub jets were out of order and swimming pool was very cold. Overall good value for money, but prepare to eat out at meal times.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Providing our guests with clean and comfortable accommodations is our goal. We hope we were able to accomplish this during your recent stay with us. Thank you for choosing Best Western Plus Prairie Inn and for taking the time to share your kind words with us. We apologize that none of our various breakfast items suited your needs. We will keep in mind your suggestion when making future changes. It is concerning to hear that the pool was cold as it is indoor and typically heated. We will check and ensure our heating mechanism is functioning properly. We would like the opportunity to provide you with an even better stay in the future, should your travels bring you back to the area.

"Meets value expectations"

4
07/08/2016

Nice place. Will stay again, if in the area. I paid a little more then I had too but got a lot more value. Only negatives would be, a VERY loose toilet seat and jetted tub didn't really work and VERY loud.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is a pleasure to hear you enjoyed your stay with us at Best Western Plus Prairie Inn! We are grateful for your kind words. We are glad you found great value in our clean and comfortable accommodations! We will look into the the issues you mentioned to ensure you have a better stay next time you come to visit!

"Quality"

5
03/08/2016

I have stayed at Best Westerns often in the past. And Prairie Inn is right up there with the rest of them with as far as speedy check in, the quality of the room, the cleanliness, and the friendly staff. Prairie Inn is easily accessible to the freeway, and the beauty of that is you don't have any road noise from the traffic. I will continue to stay as Best Westerns if they are in the area when I need a room, You an always depend on them for quality no matter which one you stay at.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for choosing Best Western Plus Prairie Inn during your recent travels and for taking the time to share your positive comments. We are happy we fulfilled your expectations of our brand name and were able to provide you with a wonderful place to stay with clean and comfortable accommodations paired with superb service. We appreciate your loyalty to the Best Western brand and we will continue to strive to always meet your standards. It would be a privilege to host you again!

"Great staff and rooms"

5
02/08/2016

Best of all are the Staff! The location is away from highway noise and secluded. Lobby with lots of chairs for conversation or casual meeting. I felt secure with restricted access to the hotel. The rooms are quiet, good AC, hot water with good pressure, microwave and refrigerator, coffee maker, very clean. Lots of comfortable pillows. Ice machine, elevator, meeting room, shaded parking, great breakfast with lots of selections.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We cannot thank you enough for your detailed and kind review! We appreciate all of your encouraging comments and are happy you enjoyed your stay! Our team works very hard at providing superb customer service and we will be sure to pass along your recognition of their hard work. We look forward to seeing you again during any future travels to the area!

"Exceptional Hospitality"

5
02/08/2016

The only negative I can think of was that there was a music festival happening during my stay, so we didn't get a discount on the room rate. Ordinarily they offer AARP, AAA, military and other discounts But the place is tastefully decorated, clean and all rooms are accessed through a locked corridor (secure). Full breakfast is provided and the menu varies a little throughout the week.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Providing exceptional hospitality is definitely something we strive for! We are grateful for your wonderful review and compliments to our clean and comfortable accommodations! We hope you get another chance to stop by at another time so we can provide you with the discounts you mentioned. We are glad you enjoyed our variable breakfast and look forward to any future visits from you! Thank you for choosing Best Western Plus Prairie Inn

"Good stay!"

4
28/07/2016

We are not typically Best Westerners, but we will be adding them to our list of stays. Hotel was clean, room comfy ( and we were in the "basement"- not really, on the bottom floor!) I was worried when we first walked in our room that it was not cool. But I turned on the AC and it was GREAT!!!! My only complaint- the bacon at breakfast was not crispy enough to my liking. Otherwise, good stay. Thanks, Best Western, for a wonderful night's sleep.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
What a compliment! Thank you for giving us a chance to provide you with a wonderful stay! We are thrilled to hear you will be staying at Best Western locations more often because of the wonderful impression we gave you. We hope you come back to visit us as well, for another wonderful night's sleep!

"Excellent service & very nice facility"

5
27/07/2016

Libby at the front desk was extremely appreciated. When no one else could find my left behind sporty blouse top, she did. Her attitude, helpfulness, professionalism & great spirit was excellent. They have a nice indoor pool and jacuzzi & I noticed each day there that the proper chemical level was measured. The breakfast room was spacious, clean, and there were many options with real food. The lobby was immaculate. They provided water bottles & trail mix for our bicycle riding companions. I believe they really went the extra mile for us. The beds & pillows are very comfortable.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are happy to hear you and the other cyclists enjoyed our treats and accommodations! Thank you for taking the time to share your thoughts and for choosing Best Western Plus Prairie Inn. Your kind comments will be passed along to Libby and the rest of the team to help encourage them to keep up the great work! We hope to see you again should you travels bring you back to this area!

"BW Prairie Inn's service was over the top!"

5
27/07/2016

Our 14 cyclists stopped twice while biking the Willamette Valley Scenic Bikeway both ways. The staff went out of the way to accommodate us--early check in, quick check out, treats upon arrival and bikes in the room. We will definitely stay again.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It was a pleasure to accommodate you and your cyclists during your recent biking trip! What an incredible feat! We are glad you enjoyed our clean and comfortable accommodations and we look forward to continuing providing the great service you experienced. Can't wait to see you again!

"Nice restful hotel"

5
26/07/2016

This hotel was nice and quiet most days. We were here for a few weeks on business. Our room was very spacious and the king bed was so comfortable. The breakfast was tasty with very many options including hot food and oatmeal bar. The front desk staff were very gracious and the housekeeping staff were friendly and efficient. Indoor pool and spa if you are so inclined to take a dip. Big parking lot so there is plenty of parking.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Cherrie, We are honored that you chose to stay with us for such an extended amount of time and thrilled to hear it was an enjoyable stay! Thank you for your awesome review and all of your kind words towards our staff. Whether you are on business or traveling for leisure, we hope you continue to choose Best Western Plus Prairie Inn for your accommodations!

"Excellent Hotel"

5
24/07/2016

This Hotel has very nice clean rooms. I really liked the fact that the rooms were very quiet. I heard no noise from the rooms next to ours. We had great help with our reservations, good breakfast and much more. We attended a dog show in Albany, Oregon and many of the exhibitors stayed at this Hotel because it was so nice and allowed their dogs. This was my 2nd stay and I will stay here everytime I visit Albany, Oregon. I will recommend this Hotel to anyone I know who is going to be staying in Albany, Oregon.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to leave your great review! It brightens our day to know we helped create a relaxing and comfortable place to stay for you. Here at Best Western Plus Prairie Inn we consider furry pals to be family too and we are glad your pets were comfortable as well. We look forward to your next visit and we are grateful for your great recommendation!

"Best Western Plus Prairie Inn Albany - You'll be glad you did"

5
22/07/2016

The hotel is a gem. The exterior invites you in, the entrance has beautiful landscaping. You know immediately that all the other details are taken care of, and they are. The people Best Western has are the most welcoming we have met along our travels, make you feel like they have been waiting for you all day. The Hotel looks brand new, the room was clean, well maintained, the refrig was quiet, the A/C worked right. Easy on/off access to I-5, store close by, and several choices for food, or delivery. Housekeeping is fabulous.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for your awesome review of your recent stay with us! We are thrilled that you found our accommodations to be inviting and comfortable! We will continue to polish our gem to ensure we keep providing the wonderful experience you had. Come back soon! Our team will always welcome you with a friendly smile!

"easy access to I5"

4
21/07/2016

My go to hotel when I work in the Albany area. Right on Highway 20, just off I5, make it very convenient location. Very close to historic downtown Albany, with many good restaurants in the area. Nice pool and also close to the Expo/Fair grounds. I have found the staff friendly and helpful.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for continuously choosing Best Western Plus Prairie Inn as your preferred hotel when visiting the Albany area! We are happy to hear we provide the service and accommodations you expect and keep you coming back! We appreciate your compliments and look forward to your next visit with us!

"Last minute booking"

5
20/07/2016

My husband and I were driving to Seattle from California, and we were driving on memorial day weekend. We were just driving as far as we could each day with the kids, and when it was time to find a hotel we couldn't find one. We drove and drove until finally we found this one. It was comfortable, clean, and everyone was super nice! Breakfast was wonderful in the morning. When we do the drive again, I will definitely stay here again.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are happy you found us during your long drive! It is a pleasure to hear that we were able to provide you and your family with a comfortable night's rest as well as sufficient breakfast to get you back on the road again! Thank you for taking the time to leave us your wonderful comments! Now that you know how to find us, we look forward to your next visit!

"Albany Best Western"

4
18/07/2016

The Albany Prairie Inn has excellent service and very well kept grounds and building. The décor is pleasing, the beds comfortable and the housekeeping very helpful. The location was convenient to shopping and restaurants. We enjoyed our 3 night stay!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It was a pleasure to have you stay with us during your recent travels! Thank you for choosing Best Western Plus Prairie Inn and for taking the time to share your positive feedback. We are happy to hear you enjoyed our excellent service as well as our clean and comfortable accommodations. You are welcome back any time!

"Very nice stay!!!"

5
14/07/2016

Our room was VERY clean and quite accommodating. The front check in person was in training and I was impressed by how her trainer was walking her through our reservation with complete professionalism not only for her coworker but for us as well! The beds were quite comfortable and we had a great night's sleep! VERY convenience location right off freeway, but just enough distance so you can't hear any road traffic! Well done, Best Western & staff!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Hearing all of your kind compliments towards our staff and our accommodations brings us great pride. Thank you for taking the time to share your encouraging comments, especially in regards to our new team member! We are excited to hear you were able to sleep comfortably and we would love to see you again during your future travels! Thanks again for your wonderful review!

"Nice place to stay"

4
11/07/2016

I have been using the BW plus prairie inn for work trips recently, It has nice accommodations, clean rooms, free WiFi and a complimentary breakfast. As I continue to travel for work I will definitely be considering BW as a top option for lodging.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are thrilled to hear we were able to live up to the Best Western Plus brand during your recent stay with us. We look forward to seeing you during future visits and are excited to continue providing the wonderful accommodations and service you received during your previous stay. Thank you for taking the time to leave us your feedback and happy travels!

"The manager Danielle is amazing"

5
10/07/2016

Danielle and her staff always take wonderful care of us. The grounds are lovely and the rooms are clean and perfect for us. Keep up the good work and see you again soon. Thanks Joseph and Diane PS The yard area for the dogs is very convenient too

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you Joseph and Diane for your awesome review! It is always wonderful to see familiar faces visiting. Your kind words are encouragement to keep up the great service we always strive to provide, along with the clean and comfortable accommodations. We are excited for your return visit!

"Overall"

4
09/07/2016

Price was excellent for value received. convenient to major highway. Will be looking to consider Best Western facilities with future trips. Prices of hotel stay today is costly and Best Westerns outside of major locations or high end hotels are very attrative.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is wonderful to hear we made a great first impression on you during your recent stay with us! We are thrilled to hear that you will be staying at Best Western Plus Prairie Inn more often and we were able to live up to your expectations of the Best Western name! Thank you for taking the time to share your experience with us. We look forward to future visits where we can continue providing the superb service along with our clean and comfortable accommodations all at a great value!

"We stayed during the week and it was very quiet and the staff is first rate"

5
08/07/2016

We have stayed at this hotel many times in the past 2 years and find the staff very accommodating. Danielle( Front desk) has always gone above and beyond and has done her best to remedy any situation that might arise(obnoxious guests, room issues which have always been minor etc..) This is where we will stay on our next visit to Albany

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We appreciate your awesome review of our comfortable accommodations! It is an honor to hear we are your preferred location when visiting the area and we will strive to continue to provide the superb service you have come to expect when staying with us. All our team members appreciate your encouraging comments and we will be sure to congratulate them all on their helpful demeanor. We can't wait to see you again!

"Most of the staff is wonderful. There was only one person who wrecked my evening one night."

5
06/07/2016

The front desk lady named Pricilla (night shift) was rude. I brought in my microwave popcorn, and pretzels from the car, and couldn't dump my son's slushy in the outside garbage because it was overflowing, so I dumped it in the kitchen garbage, because the doors were open. She gave me a dirty look, like I was stealing, so I told her it was my own food. She then asked me then why was I in the kitchen? I told her I was dumping my son's empty drink in the garbage because the outside garbage was overflowing. She then tried to cover up her rudeness, by trying to say I shouldn't be in the kitchen because I could trip with the lights off. If she really cared about my safety she would have addressed that issue first! Then she really showed her true colors when she said (as I was trying to go to bed at midnight from a long day at the baseball tourney in Eugene), that she is the night kitchen auditor! Wow! Back to thinking I was stealing! ;( She is not a nice person!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write this review. We are concerned with your experience and assure you, we will discuss this immediately with our employees. We sincerely apologize and hope you will give us another chance next time you are in town for a baseball tournament or any other event.

"The Unusual in Best Western Quality"

4
03/07/2016

We stayed at the Best Western Plus Prairie Inn on our return family vacation to Washington State. This Best Western was easily to access from the I-5 Freeway. The staff was welcoming, friendly and professional. As usual for Best Western, the room were clean, functional and most comfortable.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Glad we could accommodate you for your drive. Our staff is always working to provide the best service and we appreciate the kind words. Please come back and see us on your next family vacation!

"It's what I expect of a BW Plus"

4
03/07/2016

We only stayed one night and all of our expectations were met. The hotel is easy to find (just off the freeway). Check-in was friendly and efficient. The room was average to above. The breakfast was good. Check-out was quick and accurate. No surprises or issues. We did not see much of Albany, but the hotel appears to be in an OK area.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for your review. We are really happy to hear about you receiving friendly service and enjoying your stay. Please come back and see us again so you can see all that Albany has to offer.

"Beautiful hotel"

5
03/07/2016

This hotel was conveniently located right off the interstate but still quiet. It was decorated beautifully and we had a very unique but well laid out room. Had all the amenities you could imagine. Will surely stay here again when passing through this area!

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for all your positive feedback! We appreciate the nice things you said about our hotel. Our hotel's location is very convenient for the interstate traveler and we work everyday to make it as inviting as possible. We can't wait to have you back!

"Very comfortable stay."

5
02/07/2016

The pioneer Inn was everything we've come to expect with best Western plus. Comfort and spacious rooms. The only issue we had was with the dryer in the laundry room. It was a little slow to dry but was mainly due to the long line to make use of it.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Sharon - Thank you for staying with us and your positive feedback. We are glad to hear that you found your room to be comfortable and spacious. We apologize that you found it difficult to dry your clothes due to the number of people using the laundry facilities. The next time you stay with us, please just let us know and we will try to help you find a more optimal time to use the facilities. Thanks again for choosing the Best Western Plus Prairie Inn and we hope to see you again in the future.

"A Comfortable Stay"

5
27/06/2016

This is a very nice property. The staff personnel were all so very friendly and accommodating. They made us feel really welcome. The room was clean, neat and comfortable. The bathroom was immaculate and the shower was a welcome treat. the very comfortable bed made for a great night's sleep. Breakfast was nicely done, even though it was the standard fare one finds these days. The presentation was good, the selection was varied, and the offerings were warm and pleasant.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Reading your positive review brightened our day! Thank you for choosing Best Western Plus Prairie Inn during your recent travels and for taking the time to share your thoughts! We strive to offer a variety of items for our complimentary breakfast as we believe it is important to start every day with some energy-filling food! It is pleasing to hear you enjoyed our clean and comfortable accommodations and we can't wait to see you during any return visits! Come again soon!

"Weekend stay with no air conditioning"

2
27/06/2016

The room was clean. It was nothing special, but adequate. The air conditioner did not work. The lady at the front desk said we were turning the air conditioner too low, and needed to turn it up. We tried that, and it did not work. It had to be well over 80 degrees in the room, we were in shorts and tank tops and still sweating. We finally opened the window, and after sunset, it cooled off. The maid service was excellent. The pool is WAY smaller than the pictures would indicate. The hair conditioner dispenser was full, but did not work.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Guest feedback is always appreciated and taken into account when making future changes. We are grateful to you for taking the time to leave us a review. We are very sorry you experienced such a hot weekend during your stay with us. While raising the air conditioner often solves the problem, we wish we had inspected your room to ensure to unit was working for you. It is good to hear that you found our rooms to be clean and our maid service to be excellent. We hope you will consider staying with us during any future visits and we promise to provide you with the same level of cleanliness and more comfortable accommodations. Thank you again for your feedback.

"Clean & quiet"

5
21/06/2016

Lovely spot for a good night's rest. Close to restaurants and stores. A few more dining tables would be helpful for breakfast as well as table service--clean up and assistance from staff would be ideal

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for your encouraging feedback of your recent stay with us. We are thrilled to hear you enjoyed the location of our accommodations and are happy to hear you were able to catch a restful night's sleep! Your suggestions are appreciated as they will help us continually improve on the experience we provide our guests with. Typically, a staff member is always available in the breakfast area to assist our guests with clean-up and restocking of items. We will ensure that this continues as usual but apologize that your experience was different. We are excited for future visits and hope you choose Best Western Plus Prairie Inn during your next travels to the area!

"Gets Five Stars From Nana"

5
20/06/2016

This is AlaskAnna Nana here. Now we all have our personal likes, wants and needs. When it comes to this granny her pets are very important! This is my favorite motel so far because in addition to a "five star" in Nana 's book, the pets gave it a five star too! There is even room for our mini horse to get out and stretch!! All the goodies one would expect, nice breakfast, tastefully decorated updated room, friendly staff, sm fridge, micro, flatscreen. Tub to soak in/shower for hubby. Large parking lot can accommodate full size rig. (Even semi truck in parking lot). Close to freeway (easy on/off). Shopping at fair priced store beginning with the letter "W". Rewards Club, Gov. Rate, promo to sign up for. Xo AlaskAnna Nana

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is an honor to receive such high recognition from you! We greatly appreciate your comments and compliments to our staff, which will be passed along. Here at Best Western Plus Prairie Inn, we agree that furry friends are important guests too! We are happy to hear you and your pets enjoyed our accommodations! We look forward to future visits and thank you again for your review!

"We would stay again!"

5
20/06/2016

Very friendly and efficient staff. Room met our expectations and was very clean, noise-free at night for sleeping. Breakfast was good and well kept up by their staff who was very friendly. We were in town for our grandson's graduation. Location for events surrounding it were easy to reach. Enjoyed the areas restaurants.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Your compliments are welcome and appreciated by our team at Best Western Plus Prairie Inn! Thank you for taking the time to share your positive experience with us. We are happy to hear you enjoyed our clean and comfortable accommodations paired with our wonderful, friendly service. Congratulations to your grandson and we hope you come back to visit us!

"2 night business stay"

4
18/06/2016

The room was comfortable and clean. The in-suite refrigerator and television worked great. Breakfast was good and the staff was friendly. The only complaint I have was that the hot tub was a bit cool,

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It is wonderful reading your kind comments! Thank you for your recognition of our friendly, professional staff as well as your compliments to our comfortable accommodations. We appreciate your feedback and we will be looking into our hot tub jets to make sure everything is in working order. Again, thank you for taking the time to share your experience with us and for choosing Best Western Plus Prairie Inn! Come back soon!

"One Night Stay"

5
18/06/2016

My wife and I stayed for one night during a trip to Oregon. We had a room with a hot tub which was wonderful after a long drive. The staff was wonderful. The room was clean and spacious. The breakfast was a typical chain breakfast. It is also lose to several places to eat.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased you enjoyed your stay and we were able to meet all your needs. We would also like to thank you for taking the time to write a review and look forward to seeing you the next time your in our area. Take care and happy travels!

"GREAT CUSTOMER SERVICE"

5
16/06/2016

People very friendly.The rooms were clean and they served an awesome breakfast . They have 24 hours coffee, wifi in the rooms and a computer and printer in the lobby. If I have to go to Oregon again I will stay in the same hotel. I highly recommend it.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review and all your kind words. We take a lot of pride in our hotel. I will be sure to pass your kind words on to our staff. And we welcome you the next time your in Oregon. Take care and happy travels!

"Yahoo to the Graduate"

4
14/06/2016

We came for a graduation. The staff rocked! We were able to have a party in the breakfast area in the afternoon and the relaxing atmosphere in the lobby made getting together with family great. Everyone was attentive and helpful, from directions and more towels! Thanks for a wonderful stay!

Sunny S, Owner at BEST WESTERN PLUS Prairie Inn, responded to this review
First thank you for writing a review! Second we enjoyed having you all and being able to celebrate the graduation along with. We are so pleased we made it a memorable for all of you. Again congratulations to you and your graduate. We look forward to seeing you again when you are in the area. Take care!

"Lovely place !"

4
14/06/2016

Libby at the front desk is awesome ! When we check-in on Friday afternoon it was very quick and efficient staff ( Libby & a young man) The young lady that works in the breakfast area is very sweet, she greeted all of the guests as they came into the room and told everyone to have a great day as they were leaving that area. The housekeepers were very nice and professional too asking if you needed anything else. We really enjoyed our time there.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We are so pleased you enjoyed your stay. I will be sure to pass your kind words onto our staff. We look forward to seeeing you again the next time your in the area. Take care!

"Nice place to stay"

5
11/06/2016

Enjoyed my stay, clean and quiet. Was glad it included a fitness center and had good win if connection available. Comfortable and quiet am daytime sleeper working night shift. Breakfast area was very clean and good.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Here at Best Western Plus Prairie Inn we pride ourselves for providing a clean, quiet stay paired with wonderful service. We are thrilled to know you thoroughly enjoyed your stay with us and you made use of our fitness center and other complimentary amenities. It is our hope that you continue to choose to stay with us during any future visits to the area!

"interview trip"

5
11/06/2016

Great breakfast, service, cleanliness, and general quality. Conveniently located near the freeway and no road noise. Attractive grounds. Basic, neat room decor. Water slow to drain from sink and shower tub on second day of 3-day stay. Consistently friendly staff. Very comfortable sleeping and perfect for my business trip. I'll be back.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
It brightens our day to hear you had an enjoyable stay with us! Thank you for choosing Best Western Plus Prairie Inn and for taking the time to leave us your encouraging review. We are pleased to hear you found our accommodations to be clean and comfortable and our staff to be consistently friendly! Your kind words will be passed along. It is unfortunate that you experienced draining issues during your stay but we thank you for being understanding. We look forward to your next visit!

"Hard beds, poor AC."

2
10/06/2016

Despite confirming our arrival time 40 pior to arrival, the AC had not been turned on and the room was over 100 degrees F. when we arrived. It took nearly an 3 hours to get the room to a comfortable temperature, by which time I had a migraine. As for the bed, I've slept on softer boards.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Guest feedback is always appreciated as it helps us learn how we can continuously improve in the aspects that matter most to our guests. We are so sorry to hear we did not meet your expectations during your stay with us. We do not consider your experience to be acceptable behavior on our part and we agree that your room should have been prepared prior to your arrival. Our team has been addressed and we ensure this oversight will not occur again. We hope you consider staying with us again in the future. Happy travels and thank you for sharing your experience!

"Wasn't bad - but I would not call it a BW Plus"

3
07/06/2016

The picture of the hotel is a lot more impressive than the property. Our first impression was the smell of fertilizer as we got out of our car. The clerk was friendly, but was indifferent to the two teens that were literally running up and down the halls. The spa pump had been knocked out by a power shortage. The bed was lumpy and uncomfortable. The handicap grab bar was between the door frame and the shower - weird. The coffee was good, but the scrambled eggs were awful - grainy and rubbery. The bacon was limp soggy and greasy. I would call this a decent Best Western - despite the complaints. But I have stayed at several Plus properties and this one does not measure up.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for writing a review. We like hearing both the good and bad it helps us to work on the areas that we need to. We apologize for not meeting your needs. We hope you would give us another try. Take care and happy travels!

"Nice place to stay"

4
07/06/2016

Easy to find, friendly staff that was very helpful and making sure your stay was a good experience. The rooms were clean and even had the extra pillows that were requested when making the on-line reservations. Hot or cold breakfast included which was ok. Only reason for 4 stars instead of five stars is you could hear the people in the next room and the dog barking.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased to hear that you enjoyed your stay and we were able to meet all your needs. Sorry that the dog next you kept barking. We hope to see you the next time your in our area. Take care!

"A review of Best Western Motels as we made our first travel by car to California and home via Oregon."

5
07/06/2016

Best Western Motels are a welcoming organization that I find consistent with each town they are located. Starting with the desk clerk and continuing with services and final stop at the breakfast before taking off for the next community and next Best Western.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your kind words. We take a lot pride in our hotel and giving our guest a comfortable stay. We look forward to see you again the next time your in the area. Take care and happy travels!

"Nice Hotel; Very Clean and Quiet Room"

4
01/06/2016

This is one of the nicer BW properties that we have stayed at. We stayed here overnight after one of the Oregon State night football games in Corvallis. Our room was very clean and quiet. It had a very comfortable queen bed. We liked the separate sink from the rest of the bathroom. Our room and the lobby were nicely decorated. There were limited outlets available for recharging our phones and iPad. It had a nice breakfast room next to indoor pool. The breakfast buffet had a good selection of hot and cold items. The location was very convenient.

FrontDesk_GM, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We appreciate your encouraging review! Comments like yours are motivation to keep up the hard work we do daily to provide our guests with the wonderful stay you described. Here at Best Western Plus Prairie Inn we strive to provide comfortable, clean accommodations, paired with superb service and amenities. We are happy to hear you enjoyed our spacious rooms as well as our complimentary breakfast and indoor pool. We look forward to any future visits, should your travels bring you back to the area again! Thank you again for your kind review!

"Great Stay"

5
31/05/2016

Stayed with the Best Western Plus during a boys basketball tournament. The staff kept up with all the traffic of the boys very well! The breakfast attendant was very helpful and made sure she kept the food stocked for the boys and was always cleaning counters and tables for new groups.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thanks for the great review. We enjoyed having all the boys and are so happy they enjoyed themselves. We look forward to having you all back again. Take care and good luck with your basketball season!!

"Excellent service at Best Western Prarie Inn Albany, OR"

5
29/05/2016

Excellent service at the Best Western Prarie Inn, Albany, ORegon. Thoroughly enjoyed our stay at this hotel. Was impressed with the BW staff upon check in & check-out with their friendliness, professionalism, & efficiency. The hotel in general & room was very clean & well equipped with towels & I liked how the bathroom was equipted with soap, shampoo, hair conditioner & body soap dispensers. The breakfast buffet was excellent as well! Location of hotel is conveniently located close to HWY5 & to various restaurants. I enjoyed my stay there so much that on my travel back home, My husband & I plan to stay there again!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time and writing a review. We are very pleased you enjoyed your stay and look forward to seeing your husband and you on your way back home. Take care and safe travels!

"Nice quiet stay"

5
26/05/2016

Made reservations and all went well. Room was large and clean. Location is back behind other businesses, but easy access from interstate. Very quiet during stay. Good solid internet. Large comfortable bed. Did not use pool or eat at the Breakfast Buffet. Had to press 1 to get in room phone to work..no info in room stating this Overall a very nice experience. We lost our GPS power cord and front Desk Attendant took her time to print out a MapQuest map to our location that morning. Excellent Front desk service.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the great review of our hotel. We love hearing how our guest stay was. I will be sure to pass your kind words on to our staff. We look forward to seeing you in the future. Take care!

"Great Service at Check In"

5
26/05/2016

Friendly and helpful staff at check in. Offered on the go breakfast since we were leaving before breakfast opened. Perfect location if attending the Linn County Expo Center. Great value compared to other local hotels.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are very pleased you enjoyed your stay here at our hotel and we were able to meet your needs. We look forward to seeing you again the next time your in the area. Take care and happy travels!

"cold pool and hot tub"

4
26/05/2016

over all very good hotel, very clean wonderful breakfast, lots to eat and good location. There was no way to get the pool and hot tub heated for which we were very disappointed. We would stay at this hotel again if everything was in working order.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for writing a review of our hotel. We would like to apologize for our pool and spa being down for maintenience. The pool and spa are up and running. We look forward to seeing you in the future. Take care and happy travels!

"Always Clean"

5
24/05/2016

The best hotel to stay at in the Albany area. Easy check in. Always clean, breakfast is good, wifi in rooms work great. Quiet location and I like that check out is at noon. Breakfast hour should be extended for those who like to sleep in.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your kind words and also for taking the time to write a review. We love hearing from our guest and how their stay went. We look forward to seeing you again the next time your in the area. Take care and happy travels!

"Hotel stay for business"

5
19/05/2016

Staying out of town for business and Best Western was one of many choices in the area. The pricing was affordable, the staff was pleasant and helpful and the room was clean. The Hotel was moderately noisy but not more than what you would typically experience.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for writing a review and we are pleased you enjoyed your stay with us. We look forward to seeing you the next time your in town on business. Take care!

"Doors slamming, pool empty"

3
15/05/2016

Doors started slamming, a toddler screaming and a little dog yapping at 6:00 on a Sunday morning! The owner got the dog under control, but the doors slamming was a constant problem. (Not only the noise, but the shaking of the walls & bed when the doors slammed. Also, our room door rattled when someone else slammed their door.) The parents didn't make the toddler be quiet, not even in the hall outside my door. I gave up trying to sleep. The whole point of paying $100 for a hotel was to not have to get up so early. For the amount of sleep I got, I could have stayed home, set my alarm for 6:00 am, and arrived at my destination on time. On the plus side, the shower was nice and hot, and the room was clean. The refrigerator had a separate freezer compartment. Oh, if you're looking forward to relaxing in the pool or hottub, forget it. They are both empty. Honestly, even though the room was nice, I probably would not stay here again.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review. It helps to hear both the good and the bad to help us serve our guest better. I am sorry that your stay was not a positive one. We would love for you to give us another try. Take care and happy travels!

"Awesome stay, although only one night"

5
14/05/2016

The hotel is appealing, and the check in staff were most helpful & courteous. Rooms are clean, well appointed and quiet. The breakfast is outstanding. You couldn't want for anymore items. Definitely would stay again.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We are so pleased you enjoyed your stay and look forward to seeing you again in the future. Take care!

"Delightful experience"

5
11/05/2016

We really enjoyed staying at this excellent Best Western. We were warmly greeted and given a room perfect for us -- on the first floor near the lobby and breakfast area (my husband has had difficulty walking long distances recently). Our room overlooked a lovely grass area making us feel that we were not in the middle of a big city. The breakfast was superb - hot dishes and yogurts in a lovely separate room. We'll definitely be back.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased that you and your husband enjoyed your stay at our hotel. Thank you so much for taking the time to write a review of our hotel and going into such detail. We love hearing from our guest and look forward to seeing you again the next time your in the area. Happy travels and take care!

"Baseball weekend"

4
05/05/2016

Hotel is easily accessible from the freeway. It is in good condition and well appointed. Rooms are suitably large and comfortable. Only complaint would be they need brighter lites but that is a minor item. The breakfast was significantly better than normal. Selection was better and there was hot options. Phone number needs correcting as a party trying to reach us got the Super 8 motel when dialing.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased you enjoyed your stay and enjoyed the breakfast. Thank you so much for taking the time and writing a review of our hotel. By giving feed back it helps us to serve you better. We look forward to seeing you again. Good luck with your baseball team! take care.

"Albany, OR Best Western"

3
04/05/2016

Nothing much to say about this location. It is close to the highway, Walmart, and a shopping mall. It is good for people who need shelter for the night. Not too fond of the staff at this location. That is all I have to say.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review. By you letting us know both good or bad helps us to serve our guest better. I am sorry that we didn't meet all your needs and would hope the next time your in town you would give us another try. Take care and happy travels!

"Great Stay"

5
27/04/2016

Easy to get to off I-5. Well maintained property, quiet, with great decor. Room was furnished with nice furniture and bed was just the correct firmness. There is an indoor swimming pool. Breakfast had waffles, hot potatoes, and scrambled eggs along with dry cereals.,

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We love hearing from our guest and how their stay was. I will be sure to pass your kind words onto our staff. Take care!

"Very clean and welcoming"

5
17/04/2016

We stayed one night while in Albany for a wedding. Having never stayed in Albany before, I relied on Trip Advisor reviews and am so glad I did. This hotel is extremely clean and well-kept, the staff are friendly, and our room was very comfortable. The included breakfast was good -- scrambled eggs, sausage, fried potatoes, waffles, pastries, and more. We will definitely stay again if we're ever in Albany in the future.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the great review of our hotel and staff. We are so glad you enjoyed your time here. We look forward to seeing you the next time your in town. Take care and happy travels!

"Review"

5
17/04/2016

Always clean and great breakfast. Lots of room to park my semi truck and trailer. Close proximity to restaurants, coffee, and shopping. Price of room gives a good value for the area. I'm never awaken from the outside hotel noise.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased that you enjoy staying with us. We take a lot of pride in our hotel and aim to make each guest comfortable. Look forward to seeing you your next time through. Take care!

"A Good Place to Stay"

4
17/04/2016

Except for noisy neighbors (some people are unaware of their noise having an impact on others who seek rest),which are not the fault of hotel staff, this hotel is a nice place to stay. Staff are friendly and very helpful. And this hotel has a compliment of amenities that add a touch of pleasure to your stay.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We are so sorry that your sleep was disturb. We hope that you will consider staying with us in the future. Happy travels to you and take care!

"Clean and Friendly"

5
09/04/2016

I've stayed at this motel twice and although it isn't the newest building it is kept extremely clean. For a stop while traveling or visiting Corvallis area it is a great, affordable place. The staff has always been very friendly and efficient.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We also want to thank you for being a returning and loyal guest at our hotel. An dlook forward to see you in the future. Take care!

"nice hotel and good location to the fair grounds"

3
08/04/2016

We had a pleasant stay here. room was clean, paper cups for coffee. breakfast was good a very helpful attendant helping there. I had asked for an upper floor room, when I checked in at 3 p.m. and they did not try to honor that request.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for writing a review. It helps us to serve you better. We are sorry that we were unable to honor your request for the 3rd floor. We hope that you will consider staying with us in the future. Take care and happy travels!

"Dog friendly"

4
08/04/2016

We were in town for the annual dog show in Albany. Best Western allowed pets and has reasonable pet policies....good breakfast (the red potatoes had a bit too much oregano) .....clean rooms.........nice place to stay! We'll go back again next year.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time in writing a review. We enjoyed having you for the dog show and our pleased that your stay with us was a pleasant one. We look forward to seeing you again in the future. Take care!

"Very comfortable staay"

5
06/04/2016

The room was clean and well appointed. Good breakfast, and most importantly the front desk people are friendly and helpful. Very hospitable! They were very willing to help with restaurant suggestions and information about the area.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for your kind words. I will be sure to pass them onto our staff as they love what they do and enjoy hearing what are guest have to say. We hope and look forward to seeing you the next time your in the area. Happy Travels!

"Fabulous stay"

5
06/04/2016

Wound up at the Best Western Plus Prairie Inn after a very bad experience at a different hotel. Such a welcome difference - professional friendly check in, lively room that was spotless, and staff that went the extra mile to make my stay the best! Won't stay anywhere else when visiting Albany Oregon!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased that you stay with us was pleasant. Also thank you for this great review and we look forward to seeing you again when you our in Albany. Take care!

"Great place to stay"

5
06/04/2016

This is a great Best Western Hotel. It's away from the freeway and is very quiet and clean. Great staff who are helpful, courteous and professional. We have stayed here before and will continue to use this BW when we are in the area. the Cascade Grill is just a few blocks away and is a great place for dinner.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We love hearing from our guest. Also thank you for being a loyal guest to our property. We look forward to seeing you in the future. Take care and happy travels to you and your family!

"Awesome Stay in Well Appointed Room"

5
04/04/2016

The Best Western Plus Prairie Inn. Is modern, clean and close to the fairgrounds and a great park. The room was well designed to feel comfortable and spacious. The motel is close to the interstate highway but we didn't hear any traffic noise. We did hear occasional noises through the door early in the evening but after that it was exceptionally quiet. The breakfast had a good assortment of options from waffles to oatmeal. There is lots of parking. We have stayed here for about seven years and the motel is kept updated and gotten better over the years. We love it.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay with us and thank you for the great review of our hotel. I will pass your kind words onto our staff. We look forward to having you stay with us in the future. Happy travels!

"Very clean and friendly!"

5
04/04/2016

Great food for breakfast, fast service when we needed pool towels or other help, good location near park and fairgrounds. Friendly and helpful staff but not intrusive. We have stayed here every year for the last 4 years and prefer it over other hotels where we have stayed in Albany, OR. I would definitely recommend this hotel to anyone!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review. I'm pleased to see you chose to stay with us again and that you enjoyed our breakfast that we have made many changes to in this past year. We thank you so much for the recommendation also and look forward to seeing you in the future. Take care!

"Lovely open space around the hotel for walking!"

4
04/04/2016

Great location off the freeway with lovely open spaces and park next to it. Sadly we had some very noisy tenants above us and next to us; rooms don't seem well insulated. Wonderful breakfast options but lacking fruit, fresh or otherwise. Would make a great stop for families with children as the pool is centrally located.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the review of our hotel and would like to apologize for the noise and lack of fruit. By you letting us know it helps us to make improvements in these areas. We hope that you will chose to stay with us again. Take care and happy travels!

"BEST Western indeed!"

5
03/04/2016

A lovely place to stay! Very close to fairgrounds if you're here for an event at that venue. Within walking distance of a large, beautiful park. If you have a dog with you, they proved a large potty area, complete with poop bags. The included breakfast is an added plus.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased you enjoyed your stay and for writing a review of our hotel. Thank for pointing out details of our hotel that you found accomendating. We work hard in making each guest stay a pleasant one. We look forward to seeing you again in the future. Take care!

"Albany Oregon"

4
01/04/2016

The Albany, Or. Best Western was nice. Clean, friendly and affordable. Everyone on the staff was very helpful and friendly. We would stay there again. Breakfast was very good and they (staff) was always making sure that there was plenty of food and the counters were clean for the next customer.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your kind words and for taking the time to write a review of our hotel. I will be sure to pass your kind words onto our staff. We look forward to seeing you in the future. Take care!!

"Fantastic team"

5
28/03/2016

The building is inviting and clean, the rooms are well cared for...but the staff is why we will return each time. From start to finish, they are all fun, friendly, and very good at what they do. The complimentary breakfast is way more than most hotels...lots and lots of little extras that really add up!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review I will be sure to pass your kind words onto our staff and we look forward to having you back at our hotel. Take care!

"Great Experience!"

5
26/03/2016

Very capable front desk staff. Room meticulous. Complimentary breakfast appropriate and on site staff were there to ensure food supplies maintained and dining area very presentable. Walmart and Home Depot only few blocks away as were restaurants.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review it means a lot to know we meant your expectations. We look for to seeing you the next time your in the area. Happy travels!

"Excellent !!!!!!"

5
24/03/2016

This was my second year staying at the Best Western Plus Prairie Inn and it was just wonderful. The staff is so accommodating, I'm looking forward to next year. I really enjoy Albany, the Northwest Horse Expo and Frankie's :)

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review. I will be sure to pass your kind words onto our staff. We look forward to seeing you next year for the horse show. Take care!

"Home away from home"

5
24/03/2016

My room was very clean, quiet, with TV, internet connection, fridge, microwave and a very comfortable bed with lots of pillows. The air conditioner and heating worked great AND, I could open the window for fresh air. I enjoyed the option of taking a shower or bath. There is a pool, hot tub, and exercise room. The breakfast was delicious with lots of hot options plus yogurt, fresh fruit. In the evening their is hot soup with fresh bread. The staff are extremely welcoming and protective. My car alarm went off in the middle of the night and the staff went outside and physically walked around it. The location is not that far from the freeway but far enough that it is not noisy.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the review and going into detail of our hotel. We take a lot of pride in our hotel and the safety of each and everyone of our guests. Take care and happy travels!

"I really like this hotel!"

5
24/03/2016

I'm regularly in Albany for dog shows and usually stay at a hotel right next to the fairgrounds, but booked this one instead on my last trip. Really glad I did! Very nice place, clean, comfortable, and the people were friendly and helpful. Will stay here from now on when I'm in Albany :)

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for writing a review of our hotel and choosing to stay with us. We enjoy having the dog show guest stay with us and look forward to seeing you when you are in the area. Take care!

"A very pleasant place to stay"

5
22/03/2016

We have stayed at the BW Prairie Inn a number of times and each time have found it to be a very pleasant place to overnight. The staff is very courteous and helpful. The rooms are clean and nicely decorated. The pool/hot tub is a pleasant place to unwind after a long day of travel. Another pleasant surprise is the free soup available in late afternoon, and the excellent breakfast is a great send-off for another day's travel.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay with us and thank you so much for taking taking the time to write a review. We love hearing from our guest and to know we ment your needs in every way. Take care!

"A convenient, reliable hotel."

4
22/03/2016

I've stayed twice at this Best Western property, both either going to or returning from Southern California. It's conveniently located about 8 hours from both Vancouver, BC, and mid California. The staff are very helpful (although the late night front desk person seemed a little disinterested last visit). The rooms are fairly large and well laid out. One quirk is that the desk/lobby, etc, are actually located on the 'second' floor. If one asks for a 'first floor room', you actually take an elevator down to it. The full buffet breakfast was more than adequate. I will most likely stay there again.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review and also for choosing to stay with us, that means a lot to us here at our hotel. Thanks for pointing out things we need to work on and about how our hotel is layed out with what is the 2nd. floor. We look forward to seeing you again the next time you are in the area. Take care!

"Nice Hotel"

3
22/03/2016

We enjoyed our stay. I only complain that they charge an additional $20 pet fee. I'd rather stay in the truly pet friendly hotels that don't charge extra for pets. Hotel rooms are clean & very comfortable. Best part about the hotel. Breakfast is like most hotels. Waffle maker, biscuits & gravy, stale pastries. The eggs are those watered down powder mix.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We love hearing both good and bad to help us improve on things. Im sorry you feel the pet fee was too much, the reason for the pet fee is that we have to take extra care when cleaning the room for other guest that may be allergic to animals. We do love having pets at our hotel and welcome them at anytime. We would love to have you stay with us again when you are in the area.

"Looking for stinky and loud"

1
21/03/2016

Then look no further. The walls are paper thin and there is a pungent aroma to enjoy throughout your stay. This is an old tired Inn. The breakfast was below par - the "coffee" tasted like it was made from grounds that had been used before. I chose this place because it was well rated - it shouldn't be.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We would like to apologize for not meeting your needs and offfer 20% off your next stay with us. Also thank you for taking the time to write a review. It helps us to know what areas to work on. take care!

"Excellent location and facilities, very friendly staff."

5
14/03/2016

Room was recently remodeled and very nice. The entire facility was up to date. The gym and breakfast area very clean. Breakfast had a wide variety of food and skim milk - Thank You. Great location and parking too.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review of our hotel. We are so glad you enjoyed your stay here with us and look forward to seeing you again in the future.

"Large, clean room, but a bit noisy."

4
13/03/2016

We were on the first floor in room 211. The room was large and included a desk, comfortable desk chair and a club chair w/ottoman. It would have been nice to have a second club chair, and there is room for one. The linens and towels were of good quality. The breakfast was standard fare (eggs, sausage/bacon, potatoes, cereal, etc.). The only downside of our stay was hearing very loud noise from the shower above us as well as an active group moving around upstairs. I would suggest asking for a second floor room.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the review and going into detail. It helps us so much in serving our guest. I would like to apologize for the noise above you as we had a large group staying with us. We would love to have you back in the future! take care!

"Accommodating with groups"

4
13/03/2016

I needed a hotel for my large group, and the sales director gave us reasonable rates in addition to all information needed to coordinate the trip. She responded quickly and was patient with my questions. The rooms were clean and the beds were comfortable. Additionally, the temperature was consistent. I am a fan of the shampoo, etc "dispensers" in the shower and near the sink. I didn't see the soap by the sink at first though!! I did not give 5 stars for the review because the indoor pool was cold (and supposed to be heated) and some breakfast items could have been hotter. The free wifi was difficult to connect to with my phone. Other that that, it was a wonderful stay!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for writing a review. it helps by you pointing out the good things and the not so good things so we can serve you and our other guest better. We enjoyed having your group and look forward to having you in the future.

"Best Western Is the Best Place to Stay in Albany Oregon"

5
11/03/2016

First of all we did not plan on staying in Albany. But with the rain here in the Great Northwet and a long day on the road couldn't drive any farther! Best Western is always our first choice and didn't look like there were any good choices in Salem. This property was not much more than the lesser brands and a really great breakfast was included! No extra charge. Plus they have hot soup on some nights! WOW! Pool and jacuzzi open 24 hours! Great staff, Kudos to Libby and Danielle!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay here. I will be sure to let Danielle and Libby know how good the made you feel. We love to make each of our guest feel right at home. We would love to see you again the next time your in the area. Take care!

"The Best Choice for a Hotel in Albany"

5
11/03/2016

We have stayed at quite a few Best Western properties on the West Coast and would have to rate this one as one of the BEST! Staff was excellent, Room very nice and clean. Breakfast was the best we have encountered and that's saying a lot. BW always puts out a good spread but the mini waffle maker, blueberry waffle mix, and changing meats by day for the breakfast were pretty awesome. Some days they have evening soup! Felt like home! A great place to stay!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the great review of our hotel. Its so nice to hear that we ment all your needs. All our staff takes a lot of pride in this hotel and will be so thrilled when I pass along your kind words. We look forward to having you stay the next time your in the area. Take care and happy travels!

"Clean and comfortable."

4
08/03/2016

A friendly staff. Great free breakfast. The negative was it has a very small bathroom and only one small sink not in the bathroom. Light bulb was burned out on the lamp in the corner and the front desk did not answer when we tried to call.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We love to hear from are guest both good and not so good. It helps us to improve our hotel and service. I would like to apologize for the lamp light being burnt out and front desk not getting your call. We would love to have you back the next time your in our area. Happy travels!

"Good rest after a long trip"

4
07/03/2016

Goof service, good bed. good rest. Doesn't get any better than that. Price is very hard to find in the dark. If you are from a city and used to more light at night rely on your GPS to make the turn after crossing I5 coming from the north or coming up the ramp from the south.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review and for pointing out what we can improve on. Its having guest like you letting us know how to serve guest better. We look forward to having you back we your in the area. Happy travels!

"Perfect place to stay for the Horse shows"

5
07/03/2016

It had been a very long day so the fast and easy check in was a huge plus. Clean room, big bed, warm shower. That's all I need after a long day on my feet! Plus being apart of the horse show , they give us a discount. Which is great because your really only there long enough to sleep.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay. thank you also for taking the time to write a review, we love hearing how our guests stay was. We look forward to seeing you again soon. Take care!

"perfect place to stay near Linn County Expo"

5
02/03/2016

I stayed here while attending a four-day agility trial in Albany. I was completely comfortable, loved the walking paths and sidewalks and parks, and will definitely stay there any time I am in Albany. My family used the pool and hot-tub, and morning breakfast was a huge plus. It was dog friendly, clean, and convenient to the fairgrounds and nearby parks. Highly recommend it. Super friendly staff, all day long.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased you enjoyed your stay. We enjoyed having you all here for your dog show and look forward to seeing you again. Thank you so much for the recommendation. I will be sure to pass your kind words onto our staff. Take care and happy travels!

"always great"

5
02/03/2016

I've stayed here many many times. They're always nice, great, helpful, friendly, foods hot, yummy soup for dinner, great nights sleep, i'll be staying there again. They are always professional and respectful.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review and thank you for continuing to stay here at our hotel. We take pride in each and everyone of our guest. Looking forward to seeing you back. Take care!

"Great Place to Stay in Albany"

4
29/02/2016

The facility exceeded my expectations. The room was clean and surprisingly quiet given how close to the Freeway it is. The Breakfast was not just coffee and muffins but a full spread with eggs and sausage and make your own waffles in addition to biscuits and gravy. I NEVER write reviews let alone glowing reviews and I would definitely stay here again even if it was for a Beaver game in Corvallis!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the wonderful review of our hotel. We take a lot of pride in each one of our guest and making their stay good. We are glad to hear you enjoyed our breakfast also. We would love to see you back also, even on a beaver game. Take care!

"Convenient with nice amenities"

5
28/02/2016

Stayed here to meet up with my son coming by bus from UO/Eugene and family in Corvallis. Convenient location close to I-5, train/but station, lots of restaurants & retail stores. Loved the whirlpool. Reasonable, clean and quiet accommodations; would definitely return.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased that your stay with us was pleasant and your time here with your son went well. We look forward to seeing you in future. Take care!

"Visit to Oregon"

5
26/02/2016

We states five nights. The room was clean and in good condition. The staff were friendly and provided great, prompt service. The buffet breakfast was great! The hotel has easy access on and off the freeway. No complaints!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your kind words and taking the time to write a review of our hotel. We love hearing feed back from our guest and look forward to having you stay with us the next time your in the area. Safe travels!

"Enjoyed my stay"

5
26/02/2016

Speedy access to freeway. Well kept grounds and interior. Excellent use of space within the room with half wall between bed and sofa. Good décor, comfy bed, clean and quiet. All round good value. This requires a 200 character entry so jfkjdfklsjfklsjfskljfksdlheiruweiorjksflkfjlwe

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking some time to write a review. We love hearing feed back from our guest. We so pleased that you found our room to fit all your needs. We look forward to seeing you in the future. Take care and safe travels!

"Pleasant Surprise"

4
25/02/2016

I've driven past the BW Prairie Inn hundreds of times but never had the need to stay there until this past Tuesday. Very, very nice room. Although you can see I-5 from the hotel the rooms are extremely quiet. Check-in was a very pleasant experience. The lady at the desk even noticed that I had not signed up for the latest promotion and signed me up! Getting back to the room, it was roomy, exceptionally clean, and very nicely appointed. Trying to get the Direct TV to work was kind of annoying. The bed was excellent. I usually wake up a couple of times during the night when on the road, but I slept the entire night through. The usual fare was offered for the breakfast, but was well-displayed and again, the staff was friendly and helpful. Even the coffee was good.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review and for stopping in to stay with us. We take pride in our hotel and the guest that stay here. We look forward to having you stay the next time your passing through. Safe travels!!

"Pleasant and Pleasing!"

4
07/02/2016

My room was quite nice, very clean, and well laid-out with a modern design! The room rate is a steal! While the location in Albany might seem out of the way, it is perfect for trips to Corvallis, Eugene, Salem, and Portland. I would definitely recommend the Best Western Plus to families visiting colleges and universities such as Oregon State, Oregon, Lewis and Clark, Reed, Willamette, Western Oregon, Portland State, Corban, and other universities and colleges in the area. A nice breakfast is served each morning and there is a refrigerator and microwave in each room for quick shopping trips and leftovers! Do yourself a favor and stay at the BWP Prairie Inn!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We our so pleased you enjoyed your stay with us and thank you for pointing out the details you enjoyed. We take pride in all our guest and giving them a good experience. We look forward to seeing you again in the future. Take Care!

"Square Dance"

5
06/02/2016

Great place to stay for the Mid Winter Square Dance festival. Close to the Fair grounds. Breakfasts were very good, lots of choices, eggs, sausages, mini waffles fruit, biscuits and gravy. Rooms nice, front desk staff was helpful.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review. We so enjoyed having all the square dancers stay at our hotel and look forward to seeing you next year. Take care and happy travels to you!

"Square Dance"

1
03/02/2016

Great place to stay for the Mid Winter Festival. Breakfasts were very good, lots of choices, fruit, eggs, biscuits& gravy, yogurt and mini waffles. Front desk was helpful with suggestion of a place for dinner.

"Very Nice"

5
02/02/2016

We were pleasantly surprised and thought the breakfast was one of the best. My recomendations to all. this part of the survey is annoying because I have to type more than I want to. You should make this more user friendly

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review of our hotel. We are pleased that your stay with us was a positive one and look forward to seeing you again in the future. Take care!

"Customer service is A+"

5
21/01/2016

We stayed here with our two 16 & under girls volleyball teams over the Marten Luther King weekend. This was our second year staying here and just like the first time the experience was fantastic. Every single one of the employees were a pleasure to deal and went out of the way to make our stay incredible pleasent.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for writing a review. I will be sure to pass your kind words on to the staff. We take pride in making all of our guest to have a great experience. We look forward to having you back with us. Take care and best of look to all the volleyball girls.

"Love it"

5
20/01/2016

Always friendly and nice. Rooms are clean and look nice. Always enjoy the spa, pool and fitness center. A great selection for breakfast, as well as soup and warm cookie! Great accommodations all around. I look forward to staying there again! My other staff stays there as well! We love it!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased to hear that your stay with us was a positive one. Thank you so much for taking the time to write a review of our hotel. We love hearing from our guest and their stay. Look forward to seeing you again when your in the area. Take care!

"Great hotel!"

5
19/01/2016

Great rooms, great location, and awesome staff. Took a college choir here and was given the royal treatment. The group sales manager rolled out the red carpet for us and exceeded our expectations. I would definitely recommend this property. Thanks Christy and your staff!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. I will be sure to pass your kind words on to are marketer that set up your group and our staff. We look forward to having you all with us in the future. Take care!

"Well pleased!"

5
15/01/2016

While staying at the hotel we experienced excellent customer service from all of the staff members we encountered starting with the front desk, breakfast and cleaning staff. All were exceptional nice and helpful. Our room as well as the other parts of the hotel was very clean (noticeably). We just returned from a trip to NYC in December and stayed at the Marriott Marquis and this hotel offered better amenities, was cleaner and had better customer service. The complimentary breakfast, all day coffee service and hot soup hour in the evening were all welcoming amenities that made our stay wonderful. HIGHLY RECOMMEND THE BEST WESTERN PLUS PRAIRIE INN. I will choose Best Western again based on this stay.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your kind words. I will be sure to pass them on to the hotel staff. We love hearing from our guest and knowing we did our job. We look forward to having you stay with us the next time your in the area. Take care and happy travels to you!

"Great Stay"

4
15/01/2016

The staff was very welcoming and accommodating. We were staying for business so it was nice to have an indoor pool and work out facility to stay in our routine. The Inn was quiet and comfortable. We did not have any trouble connecting to internet which was important for us to stay on track. Overall a very pleasant stay.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased that your stay with us was a pleasant one. We all take a lot of pride in our hotel. Thank you also for taking the time to write a review. I will be sure to pass your kind words on to our staff. We look forward to seeing you again the next time your in the area, whether it be business or pleasure. Happy travels!

"Pleasant surprise!"

4
11/01/2016

My wife and I stayed in the Presidential Suite at this hotel for one night just for fun. The hotel has one of these suites, and we were happy to discover it. The hotel itself went through a $1M renovation in 2012, and it shows. I don't often go out to that part of town where most of the hotel brands are located, and I wasn't familiar at all with this property - but having seen it, I think it has to be the nicest looking and most up-to-date hotel in Albany (maybe tied with Comfort Suites, which is also really nice). Staff is also super friendly, starting with the desk clerk I spoke with in making the reservation, and going all the way through check-in and departure. Our room was very clean, and huge! The highlight of the continental breakfast was the waffle station. I didn't try it, but judging from the line, it was really popular with guests. There were no other hot entree options (some hotels also do scrambled eggs, sausage and hash browns, for example). But guests wanting a more substantial breakfast can drive about a quarter of a mile to The Original Breakfast, a fantastic locally owned breakfast restaurant. Overall, very impressed! We would stay here again.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the great review of the hotel. We take a lot of pride in this hotel and our guest. We look forward to seeing you again. Take care and happy travels!

"Good choice in Albany"

4
10/01/2016

Choices in Albany are pretty limited but we were pleasantly surprised by this place. Clean rooms, quiet, friendly staff, pet friendly, easy freeway access and the price was great! If you take the time and do a quick search for a good rate you'll get a good value for your money.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay and thank you so much for taking the time to write a review for our hotel. We look forward to seeing you the next time your in the area. Safe and happy travels!

"New Years Weekend"

5
08/01/2016

Very clean, very comfortable, super nice staff, great breakfast, nice pool and hot tub. They even provided rubber bands to put on our shoes because it was icey outside. They provided luggage carts, they have an ice machine and vending machines and really good coffee brewing in the lobby all day.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for the great review. We are pleased you enjoyed your stay and pointed out all the things you enjoyed. We look forward to seeing you again the next time your in the area. Happy travels!

"Great Accomodations"

5
07/01/2016

I liked the direct link up with Novaks - one of our favorite restaurants. Receptionist became aware we did not know they moved from the Heritage shopping mall and told us how to get to the new location. Comfortable bed, very clean room, and good selection for breakfast.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We love hearing from our guest and we take a lot of pride in giving each one excellent service. We look forward to having you stay with us the next time your in our area. Take care and safe travels.

"Good stay - Thanks!"

4
06/01/2016

Decent hotel close to enough restaurants and gas stations. Facility was well kept even though it is older. All staff were insanely friendly - felt like we were with family! Pool area was nice and front lobby amenities (coffee, soup, munchies, etc.) very nice. Congrats to the breakfast room attendant. Hotel was fully booked with high school athletic teams attending a regional meet. If you have raised and fed a teenager, enough said. Imagine about 20 of them hitting the room all at once (i.e. locusts in a wheat field event). Even thought they pretty well trashed the room, she constantly keep the area clean and well clean throughout the whole order. She could have just resigned herself to wait until it was all over, but she didn't want anyone to feel put out and went at it like a true professional - outstanding effort!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are so pleased you enjoyed your stay with us and yes we try very hard to treat each and everyone of our guest like family. Thank you so much for taking the time to write a review and I will pass your kind words onto our staff. We look forward to seeing you the next time you pass through. Take care and safe travels.

"Exceptional Team; great hotel"

5
06/01/2016

I booked this hotel through the internet but apparently the booking went through many sub-vendors so the hotel could not easily make changes to the itinerary when I needed it but the Manager and the staff were exceptionally nice and professional. It was very cold and rainy and the hotel has soup in the evening which I missed by a few minutes due to a being on a call. The front desk lady actually opened it back up and warmed up soup for me seeing that I was too tired and it was icy out and not easy to get out. The manager actually alerted me to icy roads as I left prematurely the next day even though they had lost an additional day of revenue from me. I would stay here everytime I am in the area; nice clean hotel with exceptional staff who truly cares about their customers. This is how hotels should be! Travel is taxing, but not when you are treated like these guys treat you.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking your time to write a review. We like to make all guest feel warm and welcomed. We look forward to having you back in the future. I will be sure to pass your kind words onto the staff. Its by people like you who let us know how we are do doing. That we did our job well. Take care and safe travels.

"Awesome Hotel"

5
04/01/2016

Stayed here January 1 on the way back from Montana. Beautiful hotel and great staff! Nice quiet location close to town. Breakfast was really good and the kids loved the pool and hot tub. Rooms are really nice and clean but are smaller than other pluses we have stayed at. Would recommend this hotel!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are pleased that you and your family enjoyed your stay and we meant all your needs well. We also would like to thank you for taking the time to write a review and for the recommendation to our hotel. Take care and hope to see you again when you are in the area.

"Great stay!"

5
02/01/2016

Have stayed here numerous time for business and my stay is always great. Rooms are clean and staff great. FYI - pool is open 24 hrs for adults, great for when you get in late! This was a last minute trip so thank you for getting me in!! I'll be back ??

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review of our hotel. We are always pleased to hear how we are doing. Thank you also for choosing to stay with us and we look forward to seeing you soon

"Fairly nice hotel."

4
29/12/2015

Nice hotel with friendly staff, clean rooms and comfortable beds. Breakfast was adequate, with the normal hot foods. The indoor swimming pools was heated but rather small. This is a kid-friendly hotel.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. We love to hear from our guest and their stay. I am glad you enjoyed your stay and found the breakfast to be adequate. We do enjoy families and kids. We look forward to having you stay with us in the future.

"On The Road"

5
26/12/2015

Found this place on our way North. Really surprised how, well maintained and clean everything was. The front desk was very professional, friendly and efficient. Our room was kind of small but had all the amenities including a couch. Nice indoor pool open all night to adults

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We are very pleased that your stay with us was a pleasant one. We take pride in each and everyone of our in making their stay a very pleasant stay. Thank you for taking the time and letting us know how we did. I will be sure to pass along you kind comments. We look forward to seeing you the next time you are in our area.

"Family Christmas"

5
24/12/2015

Worked great for nearby family at the Mennonite Village! Etc., Etc., Etc., Great breakfast. Loved the Rug! The rceptionist was very helpful and nice! Etc., Etc., Etc., Etc., Etc., Etc., Etc.,. ? ? ALSO CLOSE TO OSU for Beaver Fans except game weekend prices are too high!?!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review of our hotel. We are so glad to hear that your stay was good and that you enjoyed our breakfast. our whole staff here takes a lot of pride in serving each and every guest here. We look forward to having you stay with us again. Take care and Happy New Year.

"excellent quality hotel"

5
23/12/2015

The best western experience was great,these hotels are getting better and better thru the years..Rooms were clean,spacious,and very comfortable....i would alway choose a best western over any other hotel,traveling for business or pleasure..

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Always Pleasant"

5
22/12/2015

This Property displays a true Pride of Ownership. The friendly, efficient people they employee can not do enough for you. Libby was on the desk when I checked in, made a wonderful suggestion for a local place to dine. The halls and common areas are well kept and welcoming. The rooms are well furnished with nice towels and bed linens, easy access to lots of plug ins for charging your devices. I am a frequent visitor to this property and it never fails to be a good experience.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Great stay, reasonable price, great customer service."

5
21/12/2015

We spent the weekend at the Best Western Plus Prairie Inn in Albany Oregon and we very happy with our choice. Rooms were clean, bed was very comfortable (King suite room), and the service from the staff as a whole was excellent. Breakfast was good and there was plenty of food. Would highly recommend this hotel if you are staying in Albany.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Our Third time Here"

5
08/12/2015

Great hotel staff that are helpful and efficient, rooms are very nice and quite and the hotel is very inviting. Lots of restaurants are close by as well as some shopping and I'm sure we will stop on our next trip through.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time to write a review. Its nice to know that we have be able to meet all your needs well. I will be sure to pass your kind words on to the staff here. I also want to thank you for continuing to choose us for hotel. We take pride in serving all our guest. Look forward to seeing you soon. Take care and happy travels!!!

"Great Staff, Great Stay"

5
06/12/2015

We've stayed here on 3 separate occasions and have enjoyed each one. The rooms are large and quiet and the staff is exceptional. They're friendly, professional and very helpful. The hotel has a pool and jacuzzi along with a small fitness center. There is a huge park and veteran's memorial across the street for those who like to walk. And they accept dogs if you reserve in advance,.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations and that you continue to stay here with us. We look forward to seeing you in the future. Take Care!

"We always choose this hotel when we stay in Oregon!"

5
04/12/2015

We fly to Oregon often since most of our relatives live there. We always stay at this hotel. The staff is so friendly they make us feel like family when we stay. The rooms are always clean and well priced. The breakfast is always great, and we enjoy the indoor pool and spa! This hotel is centrally located and a family oriented hotel.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Very profession and clean"

5
04/12/2015

The hotel staff are very professional and had my room reservation ready for my check-in. I stayed for 4 days and every day when I returned my room was very clean. The continental breakfast starts at 6:00 am, but it was frequently ready before 6:00 am and that allowed me to get out early and start my day! Michael

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Great stay"

5
04/12/2015

Though, possibly an older property, this Best Western was very clean and well maintained. The employees were very friendly and helpful. The breakfast was good and had a good variety. Room was very clean and the bed was great. Internet connection was fast, reliable and better than my home connection.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"It's the Thanksgiving Holidays"

5
28/11/2015

My family has stayed at this BW Plus property before so we knew what to expect. Any lodge can have a clean bathroom or plenty of parking. What we like about Prairie Inn is the room are modern, rooms are furnished with some thought given to décor. This unit is in a GREAT location, near freeway and shopping. Their breakfast buffet is always full and fresh. Though they need to keep an eye on the freshness of the apples and oranges. Sorry, but a lot of folks don't choose these but I do and yours were very fresh. But everything else was excellent. From the front desk to the kitchen, to the ladies with sheets, no one could be more friendly and accommodating. The next time I'm in Albany, Oregon you will find me a BW Plus!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Prairie Inn is the BEST"

5
28/11/2015

This place is the best. Staff genuinely cares for the guests comfort and travel experience. I travel extensively throughout the US and this hotel group is one of the VERY BEST I have encountered. No need to look further.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Wonderful Hotel"

5
24/11/2015

Everything about this place is excellent. Friendly staff, immaculate rooms, delicious hot breakfast, full premium satellite TV programming. Great location near lots of food options. Highly recommend staying here.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Nice"

4
23/11/2015

This hotels lobby is lovely, the floors are well kept and cleaned. The sheets and towels are nice and clean. The staff are polite and provide good customer service. They have complimentary snack, and continental breakfast. The hotel is nice and quiet at night to rest well. I sure liked the peaceful environment of this hotel and the area.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for taking the time out to say a few words about are hotel. We love hearing from our guest and there stay. So happy that your stay was good. We look forward to having you back again. Take care!

"Great place to stay"

5
22/11/2015

I've stayed here on prior occasions. Great friendly staff. It's clean, quiet and not too far from the main part of town. The breakfast is good and is a little better than the average BW breakfast.I will continue to use this hotel when I'm in the area.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Comfortable bed, quiet and clean room"

5
20/11/2015

This hotel had a comfortable bed. A quiet and clean room with a great breakfast for a Best Western. The staff was helpful. The only downside was that several of the exercise equipment was not functioning which needs to be addressed.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Great Location and great breakfast"

4
16/11/2015

Great location, clean property and rooms, and definitely some of the most friendly staff I have seen at a Best Western. The breakfast is also fantastic. I highly recommend this location if you are trying to stop somewhere for a night's rest or on business.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Friendly staff, great breakfast"

4
15/11/2015

The hotel has very narrow rooms, but the staff and wide selection of items for breakfast make up for the cramped rooms. Along with the standard cereal and baked goods this breakfast included make your own waffles, scrambled eggs, sausage, biscuits and gravy and a station to make breakfast burritos with tortillas, salsa, hot sauce and sour cream.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Warm and welcoming hotel to stay when away from home"

5
10/11/2015

I was greeted with a warm "Welcome" and my request for a room near the front desk was met. I arrived too late for the warm soup as it ended at 7:00 pm. I'll do better with my schedule next time as it smelled delicious. I stayed in a room with a king sized bed even though I was alone. it was wonderful. The room was well decorated and didn't look "hotel like". The TV, microwave, and fridge worked well. I was too tired to use my internet but the option was available.Breakfast the next morning had lots of hot food options which were very tasty. I was checked out in an expedient manner. I definitely will stay here again!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Clean rooms friendly staff"

5
10/11/2015

We were on a busy schedule and wished I could've enjoyed my room a bit more. Clean room, friendly staff I would definitely stay here again and highly recommend it. Easy access to I-5. I was also impressed by the breakfast offered.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Good place to stay"

5
26/10/2015

We have stayed here several times when attending Oregon State events. Easy access from I 5. Clean comfortable rooms, friendly staff. Free WiFi with a strong connection. Breakfast buffet is OK, nothing great. We will return.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We always enjoy seeing the football fans return in the fall and that you find your stay to be enjoyable. Thank you for taking the time to write a review of our hotel. Look forward to seeing you for the next home game.

"Clean, nice bed ,room tastefully decorated"

5
23/10/2015

Very clean, tastefully decorated, staff friendly and helpful. Excellent buffet breakfast included, tasty sausage patty and scrambled eggs! Will definitely stay here again ! Mattress nice. Close to restaurants!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review. We are very pleased that you enjoyed you stay and that you enjoyed the breakfast. We look forward to seeing you again in the future.

"very close proximity to the fair grounds."

5
23/10/2015

Very clean comfortable Hotel. Close to the fair grounds, restaurants and a coffee shop. Nice cordial staff, overall I would stay there again. It was a great value, I spend nearly 6 months a year on the road, and you get top shelf feel for a nice price.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"Best of the "Bests""

5
23/10/2015

We drove over 600 miles and discovered one of the "Best" Best Westerns as be began our three day road trip up to the Pacific North West. We were treated very well at check-in, the hotel was extra clean and very modern. The room was lovely, bed comfortable, television was huge and everything was very nice. We especially loved the colorful fall trees at the entrance, as we live in California where things are very dry right now. If we travel up north again, we'll definitely make sure to stay in Albany at the Best Western Plus Prairie Inn.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Class"

5
19/10/2015

Train was an hour late. I called the hotel and spoke to Libby who went ahead and checked me in. When I got to the hotel she had papers ready for me to sign and get me to my room. Next morning after I ate breakfast I went to the front desk and asked if I could take a couple of bagels and a couple of yogurts with me because I checking out very early to catch an early train. AM agent said yes and Priscilla asked what I would like to take with me to eat on the train. Priscilla had the breakfast room open for me to take what i needed for breakfast. I will stay at this hotel again. Comfortable and quiet room.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"A Beautiful Best Western"

5
16/10/2015

We arrived after driving 600 plus miles in one day and felt like we'd arrived in a luxury hotel! The entrance was clean and welcoming and the check-in was smooth and nice. The room was gorgeous with lots of extras. If we travel to Albany again, we'll definitely stay at the Best Western PLUS Prairie Inn in Albany, Oregon.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Nice place!"

4
16/10/2015

Stayed after Oregon State football game and found this to be comfortable place to stay. Great bed! Breakfast was good for roadside motel, staff was very helpful. Only complaint was noise from shower in room above. Showers that last 20 minutes at 4 AM aren't the motels fault but it was oretty noisey!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you for taking the time to write a review of our hotel. It helps us to serve our guest. By hearing what we may need to improve on. We look forward to seeing you again in the future.

"No real complaints"

4
15/10/2015

Spent one night at this hotel during a recent trip to CA. Rooms were clean, bed was comfortable. Pool was also clean. Only complaints would be the use of insidious paper cups, and totally useless minute pillows.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.

"Great co fort and value"

5
13/10/2015

We stayed in a King room. It was spacious, very clean, and the bed was comfortable. Loved that it was convenient to I-5, and easy to find. The staff was friendly and courteous. They suggested local restaurants and things to do.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"A solid stay"

4
13/10/2015

I stayed here for four days while judging a Pinto show. The staff is super, the facility is immaculate. The computers and printer works. Room, bed, equipment, cosmetics, maid services--GOOD. The breakfast in the morning was very well prepared and complete---a good place to stay! tics

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.

"A Clean and Friendly Best Western"

5
13/10/2015

The hotel was clean and the staff was very friendly. The breakfast was good. It was conveniently located and close to the freeway. It was quaint and close to many restaurants. I would return to this Best Western!

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.

"Hotel"

4
11/10/2015

This hotel has always been very clean and friendly. They have a good breakfast ,newspaper,internet and indoor pool. We have stayed here many times .We stayed in a handicapped room this time and it worked out well as I had had some surgery .The maid made sure each day everything was replaced.

"Realy nice Best Western"

4
09/10/2015

We stopped through at the end of our vacation trip as a stopover before heading to our final destination. The hotel was very comfortably designed with the sink outside of the bathroom and a fridge and microwave located inside cabinets. Note: We have been to other Best Westerns that have the fridge inside cabinets and can tell you that there is quite a bit of heat buildup inside the cabinets when the fridge is running. The bed was comfortable and the room was clean. There was a sitting area with comfortable couch and the TV was able to be turned to face that area. We had just spent 8 days on the road so we used the laundry facility. One of two washers was broken, but there were two dryers. Nobody else needed to use them so we were able to do our laundry quickly. The breakfast area was huge and very comfortable. Although we had a late dinner and didn't eat breakfast, we did stop in for coffee and tea and it appeared as others were happy with the food offerings. This is a newer hotel and Best Western did a great job with it.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future. We will also be sure to have fresh fruit next time. take care

"Crappy WiFi"

4
06/10/2015

The hotel itself is nice, the staff friendly, but the WiFi is from the dark ages. I was forced to use my phone as a mobile hot spot at least half of my visit, and when the WiFi did work the signal was up & down. Because of this, next visit will be at one of the competitors.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive everyday to provide a superior customer experience. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future for you. Thank you so much for the review.

"Good hotel"

4
28/09/2015

The hotel was remodeled, so it was nice. Facilities were modern, as well as room. Breakfast was adequate and free. The lobby was comfortable. The staff was pleasant. My tub did not drain well while showering.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.

"OSU check in"

5
24/09/2015

This hotel appeared one of the nicest for its price and it was. Everything was very clean, my room was spacious and even had a sitting area. The manager went out of her way to give my daughter tips and recommendations. My only complaint would be is if I ever needed someone at the front desk they were always sitting in the back.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.

"Comfortable Room at BW Prairie Inn"

4
22/09/2015

We enjoyed our stay at BW Prairie Inn. The room was clean and roomy. The bed was comfortable, and the lamps were easy to use and had easily accessible plug ins for phone and tablet. We don't like the fact that the fan comes on when you turn on the bathroom light. Fan is sort of loud. But we used a night light and that solved the problem. The breakfast was OK, but nothing spectacular. I prefer plain yogurt to the sugary kind, and wish it was an option.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for your review. With both good and bad it helps us to serve you better. We hope that you will choose to stay with us in the future.

"Best Western Prarie Inn Albany Oregon"

5
17/09/2015

Great service. Easy on/off from Interstate 5. The breakfast was fresh, warm and plenty of choices. The room was very clean and it was quiet the night I stayed there. The manager went out of her way to have an item mailed to me that I left in the room.

Sunny S, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.