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Incredibly pleased! Staff was so kind and helpful. Had to send an amazon package there for move in at OSU and they were kind enough to hold it for us while we were out for the day. Clean and spacious rooms too! Went back and forth to Corvallis multiple times and was a nice drive. Probably took only 15 minutes at most. Definite option for when we come back up for visits.
Thank you so much for your feedback, Jenelle. Our team is delighted that you enjoyed your experience with us. We spare no effort in ensuring our guests enjoy a seamless experience with impeccable service, so it is pleasing to hear of your appreciation. Thank you for your kind review. It was our pleasure to host you, and we look forward to seeing you again at Best Western Plus Prairie Inn! Best Wishes, General Manager
Shannon and team did a great job taking care of us! Will be coming back
Thank you so much for your feedback, Everett, Your kind words about Shannon and our team mean so much to us, and we're delighted they made you feel genuinely cared for during your time at Best Western Plus Prairie Inn. We're glad you're already planning to return. Thank you for the five-star rating, and we look forward to taking great care of you again! Best Wishes, General Manager
Always great one of our favorite places to stay
Thank you so much for your feedback, Charles, and for continuing to stay with us. Knowing that we've become a familiar home base for your visits to Albany means a great deal to our team. We always enjoy having you as our guest at Best Western Plus Prairie Inn, and we look forward to welcoming you back again. Best Wishes, General Manager
Great service at this motel. My wife is using a cane due to a recent injury and the person at the desk when we checked in gave us a room where she wouldn't have to walk too far. Very considerate service.
Thank you so much for your feedback, Michael. It's wonderful to hear our front desk team took the extra step to make things easier for you and your wife, and it means a lot to know that small gesture made a difference. We hope to see you both again at Best Western Plus Prairie Inn. Best Wishes, General Manager
Great hotel with very outstanding customer service upon checking into the hotel. Overall excellent experience, very clean, good breakfast next morning and comfortable bed with quiet room.
Thank you so much for your feedback, Matthew, It's especially rewarding to know the care you received from the moment you arrived helped set the tone for an enjoyable visit. Knowing you were able to settle in, get a good night's rest, and start the next morning on a positive note means a great deal to us. We hope to welcome you back to Best Western Plus Prairie Inn again soon. Best Wishes, General Manager
Rude staff very noisy, thin doors and walls We had barking dogs all night long We had staff vacuuming outside our door at 6:30 AM Sunday morning Nothing in our room had been restocked except the towels The shower curtain had soap and conditioner or at least we are hoping conditioner literally all over it. It was disgusting.
Thank you so much for your feedback, Joey. Please accept our apologies that your stay wasn't what you expected, and we regret the noise issues you encountered. Our goal is to maintain a peaceful and quiet environment for our guests, and we are sorry for falling short. Additionally, our housekeeping team will review your insights and focus their attention on keeping our accommodations clean and well-equipped. We will work hard to provide the friendly service and seamless stays you expect, and we hope to have a chance to change your perceptions. Best Wishes, General Manager
Very nice checkin experience and the amenities including pool and spa was great. The bed was comfortable sleep but the exhaust fan was noisy.
Thank you so much for your feedback, James, It's truly delightful to know you appreciated your quick check-in and made the most of our excellent pool and spa. We're glad you enjoyed the comfortable accommodations and appreciate your comments. We'd love the chance to welcome you back for another great stay soon! Best Wishes, General Manager
The rooms were very clean, bed was comfortable and the staff were all so very nice.
Thank you so much for your feedback, Sharath, We're glad you enjoyed our clean, comfortable accommodations, and we're especially happy to hear our team's service stood out. Thank you for visiting Best Western Plus Prairie Inn, and we hope to welcome you back the next time you're in Albany. Best Wishes, General Manager
Nice stay and right across the street from the Hot Air Balloon launch field.
Thank you so much for your feedback, Michael, Being right across from the hot air balloon launch field makes for a pretty memorable location! Thanks for choosing Best Western Plus Prairie Inn for your visit. We're glad you had a nice stay and would love to welcome you back for another one. Best Wishes, General Manager
We always stay at the BW in Albany because they always take great care of us. Great breakfast too.
Thank you so much for your feedback, Scott, Thank you for continuing to choose Best Western Plus Prairie Inn whenever you visit Albany. We love knowing our team consistently takes great care of you and helps make each stay enjoyable. We are also glad our breakfast gives you something to look forward to during your visits. We appreciate your loyalty and look forward to welcoming you back. Best Wishes, General Manager
Location was nice and quiet and family friendly. Also great for those on a business trip. Enjoyed one of the best breakfasts you can imagine.
Thank you so much for your feedback, George! A good breakfast sets the tone for the day, and it sounds like you had a great one. We're thrilled you found Best Western Plus Prairie Inn to have something for everyone. We hope to see you again soon! Best Wishes, General Manager
We had a great Stay! Great customer service and we enjoyed the clean rooms!
Thank you so much for your feedback, Matt. What a great review to receive. We are so glad the service made you feel well taken care of and that the clean rooms helped make the stay comfortable from start to finish. We would be happy to welcome you back anytime. Best Wishes, General Manager
I chose the location because it's half-way between Florence and Portland. I don't like driving that distance at night. The rooms are clean and and there seemed to be virtually no noise. By being a Best Western member, I got a better rate than the AARP rate, so that made me happy.
Thank you so much for your feedback, Linda, We are pleased our creekside location provided such a comfortable stopping point for your travels and that you enjoyed a peaceful stay. It is also wonderful to know your Best Western membership added even more value to your visit. We hope to welcome you back to Best Western Plus Prairie Inn whenever your travels bring you our way again! Best Wishes, General Manager
We enjoyed our stay and were very impressed with the clean rooms, and the registration staff was very friendly. We would happily stay there again.
Clean and good location near freeway. Staff are friendly. Breakfast is good for hotel. Decor and furnishings are dated and could be updated. Waffle machine was broken and hot tub was also broken. Maintenance and wear and tear is showing age of hotel.
Thank you so much for your feedback. We're glad that your stay had some positive highlights, though we're sorry it did not fully meet your expectations. Your feedback is valuable, and we hope to welcome you back for a truly seamless stay in the future. Best Wishes, General Manager
A real gem of a value with quality. Great place to spend a night while travelling Through Oregon on I5. Easy freeway access. Restaurants and a Walmart close by. Staff was friendly and caring.
Thank you so much for your feedback, Dennis, We are delighted that our convenient location enhanced your visit and that you found value in your stay with us. We really appreciate your kind comments and look forward to welcoming you back to Best Western Plus Prairie Inn for another lovely visit in the future. Best Wishes, General Manager
This hotel was great! Alexis at the front desk was very professional and thorough in her welcome discussions. I used the gym and found it to be in great condition with a wide variety of weights, along with an adjustable bench. We will definitely stay here again if we are in the area. My husband had the breakfast and said it was great as well! Thank you.
Thank you so much for your feedback, Sharon. Alexis will be pleased to know that her professional welcome made such a positive first impression, and your thoughtful review is sincerely appreciated. Knowing you would stay with us again means a great deal, and we hope to welcome you back whenever your travels bring you to Albany. Best Wishes, General Manager
Update: I stayed again August 19th and 20th. Everything was great this trip. Still a four-star with great employees, clean room, fantastic breakfast, and convenient location. No issues this trip. I had two back-to-back reservations and originally booked a handicap-accessible room because I am disabled and needed the higher toilet and easy-access shower. Unfortunately, between about 4:00 p.m. and 9:00 p.m., the couple next door, let's just say it in a family friendly way, appeared to have trained for a marathon. Unfortunately, I hadn't signed up to be a spectator. After hours of noise - not just from them, although they were certainly enough - I finally requested a room change around 9:00 p.m. so I could get some sleep before my medical appointments the next morning. Thankfully, the front desk handled the situation professionally and moved me without hesitation. The staff earned high marks for making things right. The rest of my stay was a much better experience than my previous visit. I actually had a second reservation back-to-back and because it had originally been booked in the handicap room as well, I called down but they were busy not answering the phone, so I called the Best Western reservations line, and they helped cancel that room and rebooked me. The next morning before leaving for my appointment, I stopped at the desk and asked if I could stay in my room I had been moved to since I had to leave early again and be gone all day for more appointments. It would have been hard changing rooms. I was told absolutely. The next morning, checking out and immediately checking back in at the front desk was quick and seamless. They already had my invoice ready to sign. I was so happy I didn't have to move my belongings again. I'm also loving the new coffee machine in the lobby. It offers a variety of hot beverages, including coffee, mochas, lattes, and hot chocolate. The shampoo, conditioner, and body wash dispensers in the shower were convenient. I wasn't sure I'd like them at first, but I've come to appreciate both the convenience and the reduced plastic waste. I also noticed they now have hand soap in a dispenser by the sink, which I found much less messy than bar soap. There is construction next door, so you will likely hear some hammering during the day. Overall, this visit was a significant improvement over my last stay. The room was clean and comfortable, I felt safe throughout my visit, and I found the hotel to be a good value. The only challenge that remains is the parking. This may not be an issue for most guests, but it can be difficult for those with mobility disabilities. Accessible parking spaces fill up quickly, so I made it a point to return to the hotel by 4:00 or 5:00 p.m. to improve my chances of getting one. Otherwise, I would have needed to park in the narrower side spaces and walk up a slope to the hotel. As someone who needs total knee and hip replacements, that isn't an easy walk. During one of my previous stays, parking in the other area, I wasn't able to open my driver's door wide enough to safely get into my vehicle because another car was parked so close beside me. Due to my mobility limitations, I had to wait until the other guests returned and moved their vehicle before I could get in. While that isn't something the hotel can always control, it's something guests with disabilities may want to consider when choosing a parking space or planning their return time. Every staff member I interacted with provided excellent customer service, and I truly appreciate how professionally they handled the issues that came up. Thank you to the entire team for making my return visit a much better experience. I'm writing this review before checking out today, but based on how well the staff has handled everything, I have every reason to believe the rest of my stay will go just as smoothly.
Thank you so much for leaving a detailed review! Our team is always looking to better understand the guest experience, as it helps us improve our offerings, and it's excellent to receive your thorough feedback. We regret that you experienced noise issues with your initial accommodations, and we appreciate you giving our team the opportunity to find a more suitable option for you. Exceptional service is always our first priority, and it's great to hear that we made such a positive impression. We also appreciate your input regarding our parking, and we will certainly take that feedback into consideration. Thank you again for sharing your experience, and we look forward to hosting you again in the near future! Best Wishes, General Manager
I liked that they cleaned room everyday we were there. Close to the fairgrounds where I had business. Very easy check in we had a very good receptionist. We weren't standing there for long. And we were able to be on the 2nd floor so it was easy to bring in out stuff. Love the deck on they side. Very comfortable bed too. Better then most I stayed in.
Everyone was very nice and the hotel was very clean. The morning breakfast was very good. We will definitely stay again. I recommend staying here for sure.
Thank you so much for your feedback, Kelly. We are so pleased to hear that you enjoyed your stay at Best Western Plus Prairie Inn. Our housekeeping staff will hear your praise for the clean accommodations, and our breakfast team will be thrilled to know they helped get your day off to a great start each morning. We can't wait to see you again on your next trip! Best Wishes, General Manager
Everything was great! What a treat to not have any reasonable expectations for a better experience! It was ALL good.
Thank you so much for your feedback. We're glad to have pleasantly surprised you during your recent stay at Best Western Plus Prairie Inn! Our hope is to continue to live up to this experience for all of your future visits. Thank you for your perfect rating, and we'll see you next time. Best Wishes, General Manager
Staff is always nice,Checked in late night the manager was there working late, She is always nice, She deserves a raise. My hotel stay when im in the area.
Thank you so much for your feedback, Ray, and for your continued loyalty! We're delighted to hear our team consistently welcomes you warmly. Recognition like yours means so much to our team. We truly appreciate your feedback and are honored to be your hotel of choice whenever you're in the area. We look forward to welcoming you back again soon! Best Wishes, General Manager
Very great experience from start to finish. Desk staff Very friendly and helpful. Breakfast Very well prepared and presented
Thank you so much for your feedback, Justin! It's wonderful to hear our front desk team helped make your stay welcoming from start to finish, and that you enjoyed the care put into our breakfast each morning. We're honored you consider Best Western Plus Prairie Inn the best place to stay in Albany, and we look forward to having you back! Best Wishes, General Manager
In town for a wedding and this was the perfect location. I could not believe how comfortable the bed was. Breakfast was awesome, (come on, chicken fried steak and gravy). Rooms, building and surrounding area was clean. Coming in late from the wedding and what's this ….. chocolate chip cookies for a snack. Topped off the day perfectly.
Thank you so much for your feedback, Dave, There's no better way to wrap up a wedding celebration than coming back to a comfortable bed and finding chocolate chip cookies waiting for a late-night snack! We're also happy breakfast hit the spot the next morning. We appreciate you choosing Best Western Plus Prairie Inn for your time in the area and hope you'll be back to enjoy our beautiful creekside setting again. Best Wishes, General Manager
The room had a strong wet dog odor from the moment I checked in, which made it unpleasant to spend time in. On top of that, the guests in the room above were extremely loud throughout the night, with constant noise that kept me awake for much of the evening. I understand that noise from other guests isn't always within the hotel's control, but it significantly impacted my stay. The air conditioning unit was also very old and exceptionally loud. Between the noise from the AC and the guests above, I was unable to get a decent night's sleep. Overall, I was very disappointed with the condition of the room and the quality of the stay.
Thank you so much for your feedback, Jody, We're truly sorry to hear that your stay was not restful. We sincerely apologize for the odor in your room and the excessive noise you experienced, both from the room above and the air conditioning unit. Your comments regarding the room condition and the air conditioning have been shared with our housekeeping and maintenance teams. We appreciate you bringing them to our attention. We hope you'll consider giving us another opportunity to provide you with the comfortable stay you expected and deserve. Best Wishes, General Manager
Very nice place IMHO, stayed here twice this week to/from Washington after escaping from nearby Comfort Inn on Airport Bl (don't stay there!) and actually a little cheaper than C.I. those days. Double queen first time, single king second time, both rooms very clean and roomy. Nice breakfast area and place was very quiet road-noise wise. Even though it's near the freeway the building is not broadside to the freeway. There was some degree of lousy over-loud biker noise on nearby streets from some show in town but tolerable. Would definitely stay here again if they keep up the good points.
Thank you so much for the feedback. We're glad you had a pleasant stay at Best Western Plus Prairie Inn! It is great that you enjoyed our rooms, and we're happy you were able to try our breakfast offerings. Your perfect rating will go a long way, and it was our pleasure to serve you. Please consider returning for another tremendous visit in the future. Best Wishes, General Manager
I stay here several times a year for work trips to Oregon. The staff is always great at the front desk.
Thank you so much for your feedback, Lew, It's always a pleasure to welcome you back to Best Western Plus Prairie Inn. We're so glad our front desk team continues to make each stay a positive one, and we appreciate your recognition of their hospitality. We look forward to seeing you again on your next visit to our creekside property near Cox Creek and Timberland Park. Best Wishes, General Manager
night clerk was very nice. Very clean room. Breakfast was amazing! This is one of the better Best Western's I have stayed in.
Thank you so much for your feedback, We are delighted to know your stay exceeded your expectations, and it is especially rewarding that our night clerk helped make such a positive first impression. You can be sure we will pass your compliments along! Thank you for your heartfelt recommendation, and we look forward to welcoming you back the next time you are in the area. Best Wishes, General Manager
The breakfast was better than expected. The staff was easy going and more relaxed than other Best Westerns. And the housekeeper left a really nice design touch on the toilet paper, something I would only expect from a 5-star hotel. A very pleasant surprise stay.
Thank you for taking the time to share your wonderful review! We are delighted to hear your stay exceeded your expectations. It's great to know you enjoyed our breakfast and the thoughtful touch from our housekeeping staff. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Best Western Plus Prairie Inn soon. Best Wishes, General Manager
The sink faucet has hot and cold hooked up backwards. The tub drains slow. The AC is so noisy you can't sleep with it on.
Thank you so much for your feedback, Marlene. We're sorry to learn about any disruptions, and we value your transparency. Rest assured, these concerns will be discussed with maintenance at once so they are addressed. Regarding our slow drain, we have two types of ADA bathrooms, and the one with lower amenities is designed for those in wheelchairs. That being said, we appreciate your feedback. We hope you join us again for a chance at a more comfortable stay. Best Wishes, General Manager
This hotel will save you money compared to Eugene and Corvallis. There is a nice park nearby. Cascade Station, a mile or so away, had excellent Prime Rib and dessert. The Best Western staff were fantastic.
Thank you so much for your feedback, Daniel, We're pleased to have provided an excellent stay for you to come and relax and be comfortable while you enjoyed Albany and all it has to offer. Your compliments mean so much to us, and our team will very much appreciate your kind words. It was a pleasure hosting you, and we look forward to seeing you again soon! Best Wishes, General Manager
The staff is friendly, the rooms are clean, and the location is convenient. Breakfast is good with lots of options. Best of all, coffee is available in multiple locations!
Thank you so much for your feedback, Samuel. It sounds like our clean accommodations and friendly service created an enjoyable stay. We're glad you had a chance to join us for a complimentary breakfast, and it was our pleasure to offer you a variety of tasty options. We value you as our guest and hope to see you again at Best Western Plus Prairie Inn. Best Wishes, General Manager
Good experience. Scrambled eggs and sausage were terrible.
Dear Wayne, While we're glad you enjoyed your overall experience, we're sorry that not everything about your stay was as expected. It is a bit disheartening to hear your dining experience could have been better, but rest assured, we will pass along your feedback to ensure an even better service to future guests. In the future, we hope to welcome you back to Best Western Plus Prairie Inn; until next time! Best Wishes, General Manager
Highly recommended! Best place to stay!
Thank you so much for your feedback, Parthena, We're honored to be your top choice, and we look forward to welcoming you back to Best Western Plus Prairie Inn! Best Wishes, General Manager
Very nice hotel. Best Western is becoming one of my go-to places. My only complaint? The toilet is too low. Maybe I should book an ADA room?
Thank you so much for your feedback, Kim, Your compliments on our hotel are wonderful and mean so much to us here at Best Western Plus Prairie Inn. As for the toilets, we do have two types of ADA bathrooms, and the ones with lower amenities are designed for people in wheelchairs. That said, our team is always available to accommodate our guests in any way to ensure their stay is perfect. It was a pleasure hosting you, and we look forward to welcoming you back! Best Wishes, General Manager
Experience was excellent. I have stayed at this Prairie Plus Hotel for many years
Thank you so much for your feedback, William. We're delighted you always had an incredible time with us and feel right at home, courtesy of our team's friendly care. We can't wait to welcome you again to Best Western Plus Prairie Inn! Best Wishes, General Manager
Great Best Western location has a hot tub, pool, warm breakfast and clean rooms. They do a great job!
Thank you so much for your feedback, Brad. We are thrilled to hear you enjoyed your stay. Receiving recognition for our hard work is always appreciated. We're so glad you chose Best Western Plus Prairie Inn, and we hope to see you again! Best Wishes, General Manager
Adequate but severely outdated. Bath towels were like sandpaper. Sheets were thin and worn. No caffeinated coffee in room at all. Staff was very nice and welcoming. Breakfast was good and the attendant was super helpful and friendly.
Thank you so much for your feedback, Joe and Robin, We appreciate your kind words about our welcoming team and the helpful breakfast service. We sincerely apologize that the room details felt worn and did not provide the level of comfort you expected. Your feedback will help our team focus on the updates and guest conveniences that matter most. Best Wishes, General Manager
Modernised hotel with good service, improvement on pillow would be a plus
Thank you so much for your feedback. We are delighted you enjoyed our modern accommodations and friendly service. We also appreciate your feedback about the pillows. It was a pleasure hosting you, and we hope to welcome you back to Best Western Plus Prairie Inn soon. Best Wishes, General Manager
The clerk at the front desk was very helpful when we checked in. The breakfast was pretty good.
Comfy stay! Great breakfast. Pool was down which was a bummer after a long day driving.
Thank you so much for your feedback, Zach, We're glad to hear you had a comfortable stay and that our breakfast was a great way to start your morning! We regret that our pool was unavailable during your visit, but we hope to welcome you back to use it on your next stay. We hope you had a great stay overall and look forward to your next visit to Albany! Best Wishes, General Manager
The room was clean. The breakfast was great. It was a typical Best Western
Thank you so much for your feedback, Jenny, We're pleased to have met your expectations, especially regarding our high standards of cleanliness and breakfast; two very important aspects of a stay. We'd love to have another opportunity to earn that fifth star on your next visit! Best Wishes, General Manager
Great service at reception, great breakfast and lots of options for snacks and such, clean rooms
Thank you so much for your feedback. A great night's rest is exactly what we hope every guest enjoys, so it is wonderful to know your stay delivered. We are glad the warm welcome you received at reception, along with the breakfast and easy snack options, helped make your stay even more enjoyable. It was a pleasure having you here, and we hope you return soon. Best Wishes, General Manager
Nice location right off Interstate 5, close to town. Pleasant interactions with staff. Room was clean and comfortable.
Thank you so much for your feedback, Anita, We're so glad the convenient location, clean and comfortable room, and our team all made a great impression. We hope to welcome you back to Albany soon! Best Wishes, General Manager
Clean, quiet, comfortable bed and pillow. Breakfast was good too.
Thank you so much for your feedback, Scott, We're delighted that you enjoyed your stay and found the room clean, quiet, and comfortable. It's also great to know that the bed, pillows, and breakfast all met your expectations. It was a pleasure having you here, and we hope to welcome you back to Best Western Plus Prairie Inn for another wonderful stay soon. Best Wishes, General Manager
Checking in was a breeze and all my questions were answered efficiently and effectively. The facility was very clean as was my room (The AC was wonderful!). The beverage counter in the lobby was well stocked and tidy. Morning breakfast had many options and was delicious, it was also very presentable and clean. Checking out was easy and everyone was very nice. Thank You!
Thank you so much for your feedback, Kelly, We're delighted to hear your visit got off to such a smooth start and that our team made you feel taken care of from check-in through departure. It's wonderful to know you were able to settle into a comfortable room and enjoy the little details that helped make your stay more enjoyable. We're also pleased that breakfast was a highlight of your morning. We truly appreciate your kind comments and look forward to welcoming you back to Best Western Plus Prairie Inn again soon. Best Wishes, General Manager
Breakfast was really good. The front desk receptionist was very friendly. The room was really clean.
Thank you so much for your feedback, It is wonderful to know that a friendly welcome at the front desk helped start your stay on the right note and that you enjoyed both the cleanliness of your room and our delicious breakfast each morning. Knowing that your visit left such a positive impression that you plan to return is especially rewarding for the team. We look forward to welcoming you back in the future! Best Wishes, General Manager
The lobby was very nice. The pool and spa was closed for repairs. The ice machine in the 1st floor was out of service. The free breakfast included gluten free and plant based milk 😁 The room was nice except for a battered up stuffed chair that looked like it had seen better days before being roughed up by a dog (?!) and badly needs replaced. Hotel clerk was pleasant and stay was nice dispute shortcomings and bill for 1 night of over $200 💸
Thank you so much for your feedback, Margaret, We are so glad the breakfast spread hit the mark for you, especially with the gluten-free and plant-based options available. Your comments on the chair and the ice machine have been noted and will be passed along to our team. We hope the next visit to Best Western Plus Prairie Inn brings a few more smiles your way! Best Wishes, General Manager
Wonderful stay at this hotel. Location is easy to get to and was centrally located for us. Very nice reception area—either fairly new construction or beautifully maintained. All hotel staff we encountered were polite and helpful. Breakfast was nicely laid out, constantly restocked, and quite yummy. Room was large, clean, well appointed. We would definitely choose to stay here again.
Thank you so much for your feedback, We're delighted to hear that you enjoyed our convenient location, welcoming atmosphere, and well-appointed accommodations. It's especially wonderful to know that our team helped make your stay memorable and that you enjoyed our breakfast offerings. We appreciate your kind words and look forward to welcoming you back to the Best Western Plus Prairie Inn on your next visit to the area. Best Wishes, General Manager
Staff was very friendly. Room was very clean and comfortable. Free breakfast was excellent. Would highly recommend.
Thank you so much for your feedback, Wendy, We are so glad you enjoyed your stay with us. It is wonderful to hear our team helped make your visit comfortable and enjoyable from start to finish, and that the complimentary breakfast buffet added to your stay. Feedback like yours means a great deal to everyone on our team. Thank you for your recommendation and for choosing to stay with Best Western Plus Prairie Inn. We would love to welcome you back soon. Best Wishes, General Manager
Staying at your hotel was very convenient for where we were spending the weekend. The continental breakfast was delicious, and the staff did an excellent job maintaining the area, keeping it clean and well-stocked throughout the morning. However, we did experience a significant issue during our stay. I specifically requested an ADA-compliant room to ensure my 89-year-old mother could safely use the restroom and get in and out of bed. Unfortunately, we were not provided with an ADA-compliant room. While using the restroom, my mother lost her balance because there were no grab bars near the toilet, and the toilet was very low to the floor. As a result, she fell, hit her head, and suffered black eyes and bruised ribs. I would strongly recommend replacing the low-height toilets with comfort-height models and making the process of reserving an ADA-accessible room easier and more reliable. Ensuring that guests who request accessible accommodations actually receive them is essential for their safety and well-being. Aside from this serious concern, the staff was friendly, and the breakfast service was excellent.
Thank you so much for your feedback, Ester, We're delighted to hear that you enjoyed our convenient location, welcoming service, and breakfast experience. Also, thank you for taking the time to share your perspective regarding our accessibility accommodations. Feedback like yours is valuable as we continually review ways to enhance the guest experience and ensure we're meeting the needs of all travelers. We'd welcome the opportunity to learn more about your stay and gather additional insight, so we encourage you to reach out to our leadership team offline at your convenience. Thank you for sharing your feedback, and we hope you'll consider staying with us again. Best Wishes, General Manager
Nice clean room, and excellent water pressure!
Thank you so much for your feedback. We're thrilled to hear that your stay met your expectations and you enjoyed your clean, comfortable guest room. It was a true pleasure having you here, and we hope to welcome you back soon to Best Western Plus Prairie Inn. Best Wishes, General Manager
The staff was extremely hospitable and helpful. Will most likely return next year
Thank you so much for your feedback, Carol, We're delighted to hear that our friendly service made your stay such a positive experience. Knowing you're already thinking about returning next year means so much to us, and we look forward to welcoming you back again for another great visit to Best Western Plus Prairie Inn. Best Wishes, General Manager
Clean room, accommodating, cheerful staff.
Thank you so much for your feedback, Orin, We're delighted you enjoyed the clean accommodations and the welcoming service provided by our team at Best Western Plus Prairie Inn. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back soon for another enjoyable stay. Best Wishes, General Manager
We LOVED being so close to the freeway, but staying in the quiet, country setting! We loved the garden setting/landscaping. The breakfast offerings were very thoughtful, nutritious, and generous. The staff was super-friendly, while maintaining a professional environment. We enjoyed the use of the pool, hot-tub, and workout facilities. Thank you to each and every one of your staff for a lovely visit. When in town we've stayed at your location, and plan to again. Thanks SO much!
Thank you so much for your feedback, It's truly so wonderful to hear that you had such a pleasant time with us here at Best Western Plus Prairie Inn. Your attention to detail truly warms our hearts, as our team strives to provide proper accommodations for each guest to ensure they feel cared for throughout their entire stay. We do hope to welcome you back for another fantastic stay soon, and we wish you safe travels! Best Wishes, General Manager
Always clean and friendly people
Thank you so much for your feedback, Scott, We truly appreciate your kind comments about our clean accommodations and friendly team. It's wonderful to hear that your early check-in experience helped make your stay even more convenient and enjoyable. We hope you also had the opportunity to enjoy our creekside location near Cox Creek and Timberland Park during your visit to Albany. Best Wishes, General Manager
This is one of the better Best Western properties I have stayed at. Service, atmosphere, rooms, value, cleanliness, noise level are all outstanding, Wifi was easy and had a strong signal. Stayed two nights and my room was made up after the first night without asking. Very friendly staff.
Thank you so much for your feedback, Doug. We're delighted to hear your stay at Best Western Plus Prairie Inn left such a positive impression. It's wonderful to know you enjoyed the welcoming atmosphere and that our accommodations and service helped make your visit comfortable and relaxing. Our team works hard to create a stay that feels easy and enjoyable from arrival to departure, so hearing that everything from the upkeep of your accommodations to the seamless WiFi and attentive hospitality stood out means a great deal to us. We appreciate you choosing to stay with us and look forward to welcoming you back the next time your travels bring you to the area. Best Wishes, General Manager
Place was very clean and quiet ! Breakfast , this morning, was my favorite !
Thank you so much for your feedback, Richard. It's wonderful to hear that you had a quiet, comfortable stay and that our complimentary breakfast buffet was a highlight. It was a pleasure having you join us, and we hope to welcome you back soon. Best Wishes, General Manager
Staff were not friendly or helpful at all, took 3 tries to take my $250 deposit. Was told they never got it but it definitely came out of my bank account. At check out was told they never got it and it was my problem to deal with and to call my bank.
Thank you so much for your feedback, Teri. We're disappointed to hear about the difficulty with your deposit, and we apologize that our team's service didn't feel as friendly or helpful as it should have. Your feedback is valued and will help us improve. If you are still having issues with your deposit, we encourage you to reach out to us offline so we can assist you. Best Wishes, General Manager
All the staff are the best, from front desk, kitchen to house keeping. Would recommend you stay there any time you are in Albany Oregon. You can even go fishing and CATCH fish 5 minutes away.
Thank you so much for your feedback, It's wonderful to hear your experience was shaped by such warm hospitality throughout your stay. Being in a convenient location that offers easy access to outdoor activities nearby clearly added an extra layer of enjoyment to your time with us. We look forward to welcoming you back to Best Western Plus Prairie Inn whenever your travels bring you to our area again. Best Wishes, General Manager
I have stayed at the Best Western Prairie Inn several times over the last couple of years because I like the location and breakfast, but my last two stays have left me disappointed. There are still good things about this hotel. The lobby is clean, breakfast is hot and good, and I like that they post the breakfast schedule for the week. One thing I really appreciate about the breakfast is that they have oatmeal cups available. Since I travel down for special medical appointments where I could not always eat beforehand, it was helpful that I could take a cup of oatmeal and some breakfast items back to my room and keep them in the refrigerator for later. That made the stay easier for me. They also offer cookies or muffins in the evening, and the newer coffee machine with espresso, lattes, and regular coffee is a nice bonus. The indoor pool and gym also look clean and inviting, although I did not use them. Unfortunately, my room did not feel as clean or well maintained as it should have for the price. I found what looked like a balloon or similar item behind a worn-out end table, dust on the end table shelf, fraying on the bed frame, crumbs or salt in the cracks of the desk, and a coffee cup in the far corner by the window. The bed was saggy and very creaky. I brought some of these issues to the front desk, but the item behind the end table remained for all five nights, and I ended up doing some of my own dusting and cleaning. Noise can also be an issue. The walls seem thin, doors slam loudly, and I could hear showers and blow dryers while walking down the hall. Light sleepers may want to keep that in mind. I also had a frustrating front desk experience when trying to add two nights to my stay. My daughter wanted to pay for one night as a birthday/Mother's Day gift, and I wanted to pay for the other added night myself. My daughter sent an authorization form and her ID/card with my granddaughter. I understood that one reservation could not be split between two cards, but I was asking about separate reservations. Instead, the full amount, including my original reservation, was charged to my daughter's card without permission. That was alarming, and I had to ask for the charge to be removed. During the conversation, the employee clapped her hands at me while repeating that she could not use two cards. I stayed calm, but the clapping felt rude and condescending. The situation was eventually corrected, but it added unnecessary stress. I also noticed the Friday night rate went from $170 to $228 within a short time, and I was told it was because it was a busy weekend. I understand rates can change, but with the room condition, it was hard to feel good about paying that much. There were a few smaller issues too. The in-room coffee packets had sugar but no stirrers, so there was no way to stir the coffee unless you already had something with you. For guests with mobility issues, the toilets are very low, and the grab bar near the tub was not easy for me to reach. Handicap parking can also be tricky because the spaces are between pillars and near the lobby doors, where people sometimes block them while checking in. Overall, I appreciate the breakfast, clean lobby, evening treats, pool, gym, and upgraded coffee machine. But the room condition, cleanliness issues, saggy bed, noise, payment confusion, front desk interaction, and accessibility concerns made this stay disappointing. I plan to try again at the beginning of July when I return for appointments, and I hope things are better.
Thank you so much for your feedback, Having you as our guest again was such a pleasure. It is encouraging to know that our fantastic location and delicious hot breakfast continue to add convenience and comfort to your visits. We are also pleased that the lobby and amenities, such as the pool and fitness area, have made a positive impression. At the same time, it is disappointing to learn that your recent stays did not meet the standard you have come to expect. Room condition, comfort, and clear communication are all essential parts of the guest experience, and it is concerning that aspects of your stay fell short. Your comments regarding noise and accessibility are also appreciated and will be reviewed internally. We value your honesty and truly appreciate that you are willing to stay with us again during your upcoming visit. It is our hope that your next experience reflects the spirit of service we aim to deliver. Best Wishes, General Manager
Entire hotel was very clean. Staff was super nice! Would definitely stay again!
Thank you so much for your feedback, Jamie. We're thrilled our clean property and friendly team made such a positive impression. We look forward to welcoming you back to Best Western Plus Prairie Inn! Best Wishes, General Manager
Great Hotel, great price and great breakfast.
Thank you so much for your feedback, Steve. We're so glad your stay felt like a great value, and it's great to know breakfast was a highlight of your visit. Breakfast may be a simple part of the day, but it can make all the difference when it's done right. Our team loves creating experiences guests will remember long after they leave, and we're happy to know yours was such a positive one. We hope to welcome you back again soon. Best Wishes, General Manager
I would like to give this hotel an A+ rating. The room was clean, beds comfortable, breakfast had a great selection and was also very clean. The staff was extremely friendly, muffins, and espresso at check-in, and aesthetically nice. The one downfall is that we were on the first floor at the very end of the hallway. Because of this, and most likely because the bones of the facility have not been upgraded, every time it seems that a toilet flushed anywhere in the entire hotel, a loud sound of water/banging ran straight down the walls of our bathroom. This occurred it seemed like every 20 or 30 minutes throughout the night and I could never get back to sleep. We will most likely return when back in town because overall, it was a very nice hotel and very accommodating , however we will absolutely request a different room.
Thank you so much for your feedback. We are pleased that your overall stay was pleasant, with our breakfast offerings, hotel cleanliness, and hospitality being highlights. We also appreciate you bringing this concern to our attention and regret that it impacted your visit. We will look into ways to improve the guest experience and provide a quieter room on your next visit. Thank you again, and we look forward to welcoming you back. Best Wishes, General Manager
Great hotel. Very helpful people. Nice pool, jacuzzi and small but decent weight room. Olny two complaints. I booked through a third party for a much larger room got one half the size was told nothing could be done as was not direct through them (ok) reason I guess. Also had a soaking jacuzzi tub (#305) that between 7pm and 11 pm had hot water only only for 30 seconds before turning luke warm but the sink had constant hot water. I had to use the ice bucket filled with hot, hot water(100 buckets) to get bath hot. At 11:20 pm the tub faucet finally produced a constant stream of hot water after I had created myself a heated bath by hard work. Why did the sink faucet have constant hot water and the tub did not? Complaining here but the people and the hotel were great about everything else. Clean and outside of the tub a wonderful experience.
Thank you so much for your feedback, Jim. We understand how these aspects described significantly impacted your comfort and overall satisfaction. Your input is crucial as we continue improving our facilities and services. Rest assured, maintenance has been alerted to look into every detail you pointed out. We hope you will consider staying with us again in the future. Best Wishes, General Manager
Stayed at BW Ontario. Quiet and peaceful evening. Second time at this site being a BW member I was upgraded to a larger room that was oh so cozy. Thank you Shadaye who checked me in last night.
Thank you so much for your feedback, Nathan. We're pleased you enjoyed a peaceful, comfortable night with us, especially as a valued Best Western member. We'll share your compliments with Shadaye, and we can't wait to welcome you again to Best Western Plus Prairie Inn. Best Wishes, General Manager
Great location, right off the freeway. Clean and comfortable rooms. The staff is always available and accommodating.
Thank you so much for your feedback, Wendy. Our team at Best Western Plus Prairie Inn highly values customer satisfaction, and we're thrilled to hear you had a comfortable stay. We look forward to seeing you again in the future. Best Wishes, General Manager
Very nice staff and room was great
Thank you so much for your feedback, Jaime, We're proud that the warm hospitality and inviting rooms we offer at Best Western Plus Prairie Inn were pleasant, and we hope to see you again. Best Wishes, General Manager
The stay was good overall . The room was clean . The bed was comfortable. Spa and pool were not an option being that the hotel was booked completely with teenagers who completely took over the space. I really would have like to hit the pool/spa but overall it was an ok stay . The breakfast was the same.
Thank you so much for your feedback, Kris, It is nice that the room was clean and comfortable, and that your stay had some positive moments. At the same time, we regret that you felt the pool area was not a relaxing option due to how busy the hotel was, as those spaces should be enjoyable for all guests. We also appreciate your comments on breakfast and will keep them in mind as we look at ways to bring even more variety to the experience. Take care, and we hope you will give us another chance to welcome you back for a seamless visit worthy of a perfect rating. Best Wishes, General Manager
Stayed here 2x now - always a great breakfast with welcoming and accommodating staff
Thank you so much for your feedback and for choosing to stay with us again. It's really great to hear that the breakfast continues to stand out and that the staff have been welcoming and accommodating. We truly appreciate your loyalty, and look forward to seeing you again next time you're in Albany. Best Wishes, General Manager
Had a great stay. The staff was friendly and accommodating.
Older hotel but lovely staff, clean, easy to get to location near park, great breakfast.
Thank you so much for your feedback! We are thrilled to hear you enjoyed your stay with us. Our team truly prides itself on making every guest feel welcome, and our complimentary breakfast is always a favorite way to start the day. We hope to see you back in Albany soon! Best Wishes, General Manager
Super friendly, very clean, great breakfast
Thank you so much for your feedback, Kelly. We're glad your stay felt so easy and enjoyable from start to finish. Clean rooms, warm service, and a solid breakfast are exactly what we aim for. We look forward to welcoming you back for another smooth stay. Best Wishes, General Manager
Great place to stay. The room was clean and comfortable. The breakfast was delicious. Great location right off I5. Small airport close by but not noisy in the rooms but enjoyed watching the planes come and go. Dog area was nice. Easy to find our way around and enjoy local shopping and eating.
Thank you so much for your feedback, Gail, We're positively thrilled you had a wonderful time at Best Western Plus Prairie Inn. The guest experience is very important to us, and we couldn't be happier that everything was perfect for you to relax and enjoy Albany to its fullest. We appreciate you choosing to stay with us, and look forward to welcoming you back in the future! Best Wishes, General Manager
Good place for the business person to get some quality rest and get this all done for a great value
Thank you so much for your feedback, Brian, Thank you for the great review. We love hearing that the space worked well for both getting things done and getting some quality rest. That's exactly what we aim for. It's always nice to know the value stood out, too. We appreciate you choosing Best Western Plus Prairie Inn and hope to welcome you back on your next trip. Best Wishes, General Manager
Great hotel and staff. Best hotel breakfast around!
Thank you so much for your feedback, Jennifer, Nothing makes us happier than knowing you enjoyed your stay at Best Western Plus Prairie Inn so much that you plan to return. We appreciate you highlighting our wonderful service, and it's great to know you started your day on the right track with our delicious breakfast. We look forward to your next visit. Best Wishes, General Manager
This Best Western was the very best hotel we stayed at during our road trip. I slept so well on the bed and everyone else did too. The room was clean. And breakfast was borderline gourmet. When I travel again, we will be staying at Best Western.
Thank you so much for your feedback, Lisa, It's wonderful that the room provided the comfort needed for a great night's rest after a day of travel. A relaxing space and a well-prepared breakfast can make all the difference when you're on the road, and it's especially rewarding that your morning started on such a positive note. Your thoughtful comments regarding the cleanliness of the room and the overall experience are sincerely appreciated, and we're grateful you spent part of your journey with us. We look forward to welcoming you back to Best Western Plus Prairie Inn the next time your travels bring you our way. Best Wishes, General Manager
Great room, comfortable bed, great breakfast, pet friendly, good places to walk dogs, helpful staff.
Thank you so much for your feedback. We're delighted you enjoyed your time at Best Western Plus Prairie Inn and found your accommodations cozy and welcoming. It's wonderful to know our complimentary breakfast, from fresh waffles and biscuits with gravy to eggs, bacon, and all the extras, helped start your day right. Traveling with pets should feel easy, and having nearby spots for walks makes a difference. Thank you for sharing your experience, and we hope to welcome you and your four-legged companion back again soon. Best Wishes, General Manager
The staff were amazing! The rooms are clean, the pool is fun and kept clean. Evening snacks were enjoyable and tasty, especially the soups! There are some things that need updated, however not anything concerning. The hotel inside and out is well lit, inviting and navigating the entry and parking is generous. The Cafe is amazing and inviting, best eggs ever! And the yogurt bar is perfect.
Thank you so much for your feedback, Della. We're thrilled to hear that your stay met your expectations and that our exceptional team, comfortable guest rooms, and on-site amenities, including our pool, complimentary breakfast offerings, and complimentary parking, all stood out to you. It was wonderful having you here, and we look forward to welcoming you back soon for another stellar stay in Albany! Best Wishes, General Manager
My room was clean. The shower soap sucks though. And you need to put rubber mats in the shower as I've slipped several times and luckily didn't fall and break something. Other than that it's a good place.
Thank you so much for your feedback, Larry, and for choosing Best Western Plus Prairie Inn. We're glad to hear that you found our accommodations clean and that your stay was positive. At the same time, we appreciate you bringing your concerns regarding the shower amenities and safety to our attention. Guest comfort and well-being are extremely important to us, and we will certainly review your comments with our team to determine what improvements can be made. We're grateful you shared your experience and hope to welcome you back for an even better stay next time. Best Wishes, General Manager
Nice room, comfy bed. Had some issues checking in with a pet because we booked online, but they resolved it quickly. I was satisfied with my stay and the accommodations.
Thank you so much for your feedback, Becky, We're glad you had a good stay with us and that we could resolve any hiccups! If you're back in town, we hope you and your furry friend join us again here at Best Western Plus Prairie Inn for another relaxing visit. Best Wishes, General Manager
Clean room, nice amenities and great complimentary breakfast.
Thank you so much for your feedback, Amber, It's a pleasure to know your room was well prepared and that our amenities enhanced your comfort during your stay. Starting the day with a satisfying breakfast is something our team takes pride in, and it's especially rewarding to hear it stood out during your visit. Your kind feedback about your time at Best Western Plus Prairie Inn is truly appreciated, and we look forward to welcoming you back again soon. Best Wishes, General Manager
Our favorite spot to stay when traveling the US. Rooms comfy, beds and pillows to die for, clean, friendly staff and an excellent breakfast to start our day. Thank you so much. See you in October Griffith Baldwin
Thank you so much for your feedback, Griffith. We're thrilled to hear we've become your new favorite place to stay while traveling across the United States. It's wonderful to know you enjoyed our clean, comfortable accommodations, cozy beds and pillows, friendly service, and a delicious breakfast to start your day. We truly appreciate your kind words, and we can't wait to see you again in October for another great visit! Best Wishes, General Manager
Made reservations over a month ahead only to not be given room requested, then was put in the room next to the elevator which was noisy, the room stank! Then was sprayed heavily with air fresher which just made it horrible. At breakfast there were no choices for a person with dietary restrictions, when ask about this, was told " we post a menu" property needs work on the water pipes that squeeze when others use it. Toilet ran off and on during the night. I didn't report these issues do to the treatment I had already received. Won't be using this property again.
Thank you so much for your feedback, Nancy. We are saddened to learn you didn't enjoy your stay with us. Please accept our sincere apologies for the disappointment you felt throughout your experience. We will share your concerns with our team and seize all opportunities to improve where needed. Thank you for your patronage, and we hope to welcome you back one day for another opportunity to change your perception of us, as this is not the lasting impression we want you to have of us. Best Wishes, General Manager
Room was clean great atmosphere nice and quiet
Thank you so much for your feedback, Delvis. We're so glad you enjoyed your experience, and we hope to welcome you back to Best Western Plus Prairie Inn soon! Best Wishes, General Manager
Clean, comfortable accommodations. Great location right off the freeway and close to Linn county fair and expo. Friendly helpful staff. Will definitely stay again !
Thank you so much for your feedback, Kathleen, We are so glad the easy freeway access and proximity to the Linn County Fair and Expo made your trip convenient, and that you found everything clean and comfortable. It's especially great to hear that our team made a positive impression. It was truly our pleasure having you here, and we look forward to welcoming you back soon Best Wishes, General Manager
Clean property, pleasant front desk staff, reasonable breakfast. Coffee machine in lobby actually made ok coffee and was a nice touch.
Thank you so much for your feedback. We appreciate you taking the time to review your visit. A lovely breakfast is often the best way to start the day, and we're glad you enjoyed our offerings. It was a pleasure having you here, and we hope to welcome you back to Best Western Plus Prairie Inn for another splendid visit in the future. Best Wishes, General Manager
I liked the close access to the park. The room was very clean. Employees were friendly. The breakfast selection was great, especially the bacon! It was very quiet.
Thank you so much for your feedback. We're glad to hear you had a great stay and appreciated our quiet setting, clean accommodations, and friendly service. It's also wonderful to know that our breakfast selection stood out and that our peaceful atmosphere helped make your visit even more enjoyable. Being the only creekside property near Cox Creek and located close to Timberland Park is something many guests enjoy, and we're happy the location worked well for your stay. Thank you for taking a moment to share your experience, and we hope to welcome you back again soon to Best Western Plus Prairie Inn. Best Wishes, General Manager
The reservation process went very well my wife spoke directly to BW Prairie Inn and spoke directly to JC, who was pleasant and helpful, At Check-in we were politely greeted by Shannon he too was very pleasant & helpful. The room was clean and tidy, The breakfast area was well stocked and inviting, now for the bad news... our upgraded room ( King Suite ~Diamond Member upgrade) was over the pool area and loud beyond belief and also we had people partying until nearly 2:00AM including knocking on doors to be let in to screaming and stomping by rooms around ours. We/I did not complain to them or front desk as we felt it would quiet down... but to our dismay it continued into the morning. We realize this was not directly BW-Prairie Inn however, the noise level was clearly evident in the lobby ( Pool next to lobby) and noise level in rooms was definitely noticeable and should of been addressed. We will stay again as the BW was nice and reservation/check-in was great, but will mention to BW when I return
Thank you so much for your feedback, and we're glad to hear that you enjoyed your overall visit. It's great to know that JC and Shannon helped make your arrival feel welcoming and that we could help you start your day with a delicious breakfast. However, we regret any impact the noise disruption had on your rest, and your comments will be shared with our team. We look forward to welcoming you back for a more restful stay in the future! Best Wishes, General Manager
Its always a great stay here! The staff are wonderful and the rooms are extremely clean! The pool is worth a special mention this time....Normally I can't enjoy the pool with my daughter because it's too cold for my personal taste. This trip it was AMAZINGLY warm and I got to spend time swimming with my daughter. THANK YOU!!
Thank you so much for your feedback, Veronica. It's always a privilege to have you stay with us, and we're glad you consistently have a welcoming, comfortable experience. We're especially happy you could enjoy our heated, relaxing pool area with your daughter this time! We look forward to seeing you again very soon here at Best Western Plus Prairie Inn when you're back in town. Best Wishes, General Manager
It's a decent hotel, but IMO, if you're going to call yourself a Plus, two things have to be in place: solid internet and a comfortable bed. Pros: The room was clean and nicely decorated. It was spacious. The breakfast was pretty good. The pool area looked nice, although the jets weren't working in the spa. Cons: Internet was inconsistent. We tried to cast our iPad to the TV because it had that capability, but the constant buffering made us give up. The bed was okay, but we rolled toward the middle because of the dip.
Thank you so much for your feedback, Suzanne, We are sorry to hear that your stay did not feel fully aligned with what you expected from a Plus property. Reliable internet and a comfortable bed are important when traveling, and we understand how frustrating it can be when those expectations are not met. We are glad to know you enjoyed the overall look and feel of the room, along with our complimentary full breakfast buffet. Many guests also enjoy relaxing on the creekside side of the property, and we are happy you had the chance to experience some of what makes the location unique. We appreciate your patience regarding the issues with the bed and internet. We will be reviewing your comments with both our maintenance and IT teams so we can continue improving. Thank you again for taking the time to share your feedback. Best Wishes, General Manager
This hotel is average and very out dated. No USB connections in the room. Water pressure not the best. Expect more from a Best Western +Plus. Breakfast didn't seem bad. I didn't eat ( because I was head to hospital for surgery). The chicken fried steak was a bit soggy. The room was clean however the carpet could use a cleaning!
Thank you so much for your feedback, While we're glad you found your room clean, we apologize that some aspects of your stay did not meet your expectations, particularly regarding the room amenities, water pressure, and carpet condition. Please be assured that your comments have been shared with our team as we continue to enhance our guest experience. It was a pleasure having you as our guest, and we hope to have the opportunity to provide you with a better experience in the future. Best Wishes, General Manager
Just my daughter and I went for new years ! Nice room amazing breakfast awesome staff and we love that the bath tub had hot water we love baths
Thank you so much for your feedback, Amber. What a special way to ring in the New Year with your daughter; thank you for choosing Best Western Plus Prairie Inn for that time together! It's fantastic that our rooms felt comfortable, breakfast was a highlight, and that our team helped make your stay feel welcoming. A hot bath to unwind is one of those little comforts that really matter, and we're glad it hit the mark. We'd be happy to welcome you back for another cozy stay and more moments worth celebrating! Best Wishes, General Manager
Excellent included breakfast, quiet, well-heated rooms, friendly staff. Ample parking spaces and easy access off the Interstate, we'll stay here again.
Thank you so much for your feedback. We are thrilled you found our location convenient for your travel plans and that our complimentary breakfast buffet enhanced your experience. Thank you for your kind comments about our service; we'll share your feedback with the team. It was a pleasure having you stay with us at Best Western Plus Prairie Inn, and we look forward to welcoming you back soon. Best Wishes, General Manager
Lined the hotel. I think we would have also likes the shower but the body wash was empty and the bathroom fan noise was obnoxious! Also, upon entering the room we found a pile of chip crumbs in the closet area - maybe missed by the dustpan???
Thank you so much for your feedback, Jukue. It is good to hear that you liked the hotel overall and that the room and shower had the potential to be a strong fit for your stay. At the same time, it is disappointing that you encountered an empty body wash dispenser, excessive noise from the bathroom fan, and crumbs left in the closet area. This is not the level of care we aim to provide, and your comments will be reviewed with our housekeeping and maintenance teams so that amenity and maintenance checks are more thorough. We hope you will consider staying with us again so that your next visit feels more comfortable from the moment you arrive. Best Wishes, General Manager
10/10 great stay at Best Western Plus Prairie Inn Oregon! If given the choice mine would always be Best Western! The rooms are always clean and beds are the most comfortable around. The breakfast is always superb and all around just a welcoming vibe from the second you enter the lobby! The best bang for your buck when it comes to any hotel option!
Thank you so much for your feedback, Sarah. Your excitement about staying at Best Western Plus Prairie Inn comes through so naturally, and we love seeing how at home you feel each time you visit us! That sense of comfort and consistency is exactly what we want guests to experience the moment they walk through our doors. It was a pleasure having you here, and we look forward to welcoming you back for another visit that feels just as terrific! Best Wishes, General Manager
Room was very quiet and tidy. Was impressed with the friendliness of the staff. This is just what we needed after being in town to support my mother in her passing.
Thank you so much for your feedback, Colleen, We are pleased that our quiet, tidy rooms and friendly team could provide some comfort during such a difficult time. Your kind words mean a great deal to us. Thank you for choosing to stay with us! Best Wishes, General Manager
Nice and quiet off the highway. Comfortable room and bed. Nice to have a chair with ottoman. Nice bag of goodies, extras along with the waters. Will be back.
Thank you so much for your feedback, Karon, It is wonderful to hear that you enjoyed the peaceful setting, the comfort of your room, and the added touches such as the welcome amenities. We appreciate your kind words and look forward to your next visit. Best Wishes, General Manager
Great place to stay, especially when attending the Albany Indoor Swap Meet! Was only a 3 minute drive to the Linn Country Expo Center.
Thank you so much for your feedback, Guy, We're thrilled to know that you enjoyed everything about your time with us, including our prime location. Your perfect rating means the world to us, and we hope to see you again soon. Best Wishes, General Manager
My stay this time with Best Western Prairie Inn was longer. As usual, the staff was amazing and went over and beyond expectations. The rooms are clean and spacious. Beds soft with a lot of pillows, and plenty of shampoo, conditioner and body wash in shower dispensers. The breakfast hours (6am to 10am), allowed a few mornings to sleep in before heading down for a hot breakfast. There were the usual cereal, bagels, etc. but also hot scrambled eggs. Depending on the day, you would also find sausage, bacon, chicken fried steak, biscuits and gravy waffles and more. At night, the lobby usually has a treat for guest in the form of cookies, muffins or hot soup! I was surprised the night I checked in, they had hot creamy tomato soup! The location is close to restaurants, Walmart, Starbucks, Dutch Bros, and more. In case you are noise sensitive, the Best Western plays music in the lobby and outside the entrance. I could hear it in my room, which was on the end of the top floor over the lobby/entrance area. Other rooms I've stayed in at this hotel, I have never heard it. I will be sure to request the other direction on my next visit.
Thank you so much for your feedback, Thomas, It is wonderful to hear that your longer stay felt comfortable and that our team continued to exceed expectations throughout your visit. Your remarks about the clean and spacious room, the comfortable bedding, and the well-stocked shower dispensers are greatly appreciated. It is also great that the extended breakfast hours gave you the chance to ease into your mornings and that the mix of hot and cold options made each day enjoyable. The evening treats in the lobby are meant to bring a little warmth to the end of the day, and it is nice to know that the creamy tomato soup on your arrival was such a pleasant surprise. Many guests enjoy the convenience of the nearby restaurants and shops, so it is wonderful that the location worked well for your needs. Your comment regarding the lobby music is very helpful, and requesting a room facing the opposite direction on a future stay is a good idea. We hope to welcome you again on your next visit! Best Wishes, General Manager
Exceptional stay, wonderful personnel and clean rooms! Great place to stay! Will be back to stay for sure. Nice breakfast and affordable for a short stay. Love it!
Thank you so much for your feedback, Parthena, Your recommendation means a great deal to our team! From our warm and welcoming hospitality to our fresh accommodations and delicious breakfast offerings, we love what we offer at Best Western Plus Prairie Inn, and we're glad you did too. We look forward to seeing you again when you return to Albany! Best Wishes, General Manager
Love the front desk staff! They alone are worth staying here. Breakfast is always good and they serve both soup and fresh baked cookies in the evening. Top notch!
Thank you so much for your feedback, Jennifer, What a delightful review to read. We are thrilled you had a fantastic experience with us at Best Western Plus Prairie Inn. We appreciate you highlighting our delicious breakfast and fresh-baked cookies, as well as our exceptional service. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable stay. Best Wishes, General Manager
Everything was excellent best hotel we've stayed in for many years rooms were so nice clean Everything was new and fresh had both fridge and freezer was a pleasant surprise I needed the freezer plenty of nice big towels loved the peets coffee in the kuirig made great coffee. Breakfast was very good and afternoon and evening cookies or muffins I could keep going as I said Everything was excellent
Dear Tina, We're so happy to know that you enjoyed everything about your time with us, from our clean accommodations to our tasty breakfast options. Thank you so much for the perfect rating, and we hope to see you again soon.
The location is easily accesible just off of I5. The pool and hot tub were clean and functioning, and front desk staff was friendly and helpful.
Dear Andrea, Thank you for choosing Best Western Plus Prairie Inn! We're pleased that our convenient location and friendly service made your visit even more enjoyable. We appreciate your feedback and look forward to your next stay with us.
The location was great, the breakfast was amazing they have a menu of what they serve 7 days a week of breakfast fixings, the rooms were nice and roomy and clean, the beds were a bit to firm for my liking, definitely worth the price though! The staff was so friendly, check in was quick and they offered blueberry muffins at check-in. The room we stayed in was 102 which no rooms are next to it just stairs and the ice machine which we barely heard, it was very quiet.
Dear Jazmin, Thank you for sharing such thoughtful feedback about your visit. It's wonderful to hear that our welcoming touches, warm hospitality, and peaceful setting all contributed to an enjoyable stay. Your comments about your mattress help us better understand guest preferences, and it's encouraging to know that overall, you found the experience to be an excellent value. We look forward to welcoming you back for another pleasant stay at Best Western Plus Prairie Inn.
Nice, comfortable hotel, friendly staff breakfast was good with a rotating menu. Would stay there again when I return to the area
There's no greater compliment than knowing you enjoyed your stay at Best Western Plus Prairie Inn so much that you'd choose us again. Thank you for sharing your kind words about our friendly staff, delicious breakfast, and comfortable accommodations. We look forward to welcoming you and your family back again soon.
Clean comfy beds and staff where helpful Pool was great grandchild wanted to live in hot tub was nice for me the breakfast was great
Dear Jason, Thank you for joining us at Best Western Plus Prairie Inn. It's wonderful that our delicious breakfast offerings hit the spot and that your grandkid wanted to spend all their time by the pool. We enjoyed having you here, and we look forward to welcoming you and your family back in the future.
Great place to stay. Clean, comfortable rooms. Friendly staff. We enjoyed the breakfast and the soup served in the early evening.
Dear Nancy, Thank you for your review. It's wonderful to hear that our cozy and spotless accommodations, along with the warm hospitality of our team, made your stay enjoyable. Our satisfying breakfast and evening offerings are designed to add a little extra comfort, and it's gratifying to know they were appreciated. We look forward to welcoming you back on a future visit to Best Western Plus Prairie Inn.
Went to art and air show went in a bollon and it was the time of my life enjoyed everything thing that day ,had dinner athe vip at the concert was a great evening of fun and we cat what to come back again
Dear Leland, Thank you for sharing such an uplifting review! It is wonderful to hear how much joy the art and air show brought, especially with the unforgettable balloon ride and the excitement of the concert. We are delighted that the day felt so special from start to finish, and we cannot wait to welcome you back for another celebration filled with fun and lasting memories!
Nice fun stay clean room enjoyed the hot tub nice breakfast close to our destination BW is our go to for accommodations on our trips.
Dear Dan, Thank you for choosing Best Western Plus Prairie Inn and sharing your positive experience! It's great to know our location and complimentary full breakfast enhanced your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.
This is one of my favorite BW's to stay. They always have the best rates for Veterans. They accommodate our family every stay will all our needs met.
Dear Calired, Thank you for staying with us! We're so glad you enjoyed your experience, and we appreciate your kind words. It was a pleasure having you here during your time in Albany, and we hope to welcome you back to Best Western Plus Prairie Inn for another fabulous getaway in the future.
Our room was so clean and quiet. We used the laundry room and it was great. Breakfast was so good- loved the yogurt bar! The ladies at the desk at check-in and departure were so nice as was the breakfast lady. We give them 5 stars!
Dear Lottie, It's a pleasure to hear you enjoyed your stay as much as we enjoyed having you, and we truly appreciate you choosing Best Western Plus Prairie Inn. We're glad you found rest in our spotless, peaceful accommodations, and we'll be sure to let our breakfast team know their incredible service meant a lot. We look forward to welcoming you back soon for another unforgettable creekside visit!
Friendly people, clean rooms with enough drawers for our stuff. No piling on the floor! The newly remodeled ones have one tiny drawer and no space to hide your belongings to create a calm space. This place had plenty. Good towels and linens. The food was better than many. Loved the Nespresso machine, EGGS! (First place that had them), farm fresh yogurt with toppings , nard boiled eggs and the usual waffles, cereals, breads etc. Will consider staying here again if in the area.
Nothing makes us happier than knowing you enjoyed your stay at Best Western Plus Prairie Inn so much that you'd choose us again. Thank you for sharing your kind words about our friendly staff, delicious breakfast, and spotless accommodations. Your comments are all important to us and will be shared with the team. We hope to have the pleasure of welcoming you back again soon.
Great room, location is accessible and lots of room to park. Bonus breakfast inclusion. Reception and all staff I encountered very helpful and knowledgeable. Room very clean and commendations to the housekeepers
Dear Phillip, Thank you for sharing your review with us. We're happy to hear that you enjoyed our room and location, with plenty of space to park. It's reassuring to know that you found our team helpful during your stay. We're glad to know that you loved your clean rooms, and we hope to welcome you back for another stay soon.
The room was dark. Lobby coffee maker was down most the time. The continental breakfast was fresh and delicious. Thank you
Dear Linda, Thank you for staying with us and sharing your experience. We are pleased you enjoyed the breakfast and appreciate your feedback regarding the other aspects of your visit. Your comments are valuable, and we look forward to the opportunity to provide you with an even better stay in the future.
Loved the area, motel was well maintained, great pool & breakfast! One concern was Sunday morning head kitchen staff member was talking to Lee the maintenance man, very loudly about how horrible the Friday-Saturday kitchen staff girl is, naming everything she does wrong. There were patrons eating. The Friday-Saturday young woman named Kayla was amazing, kind, she did her job well, interacted with people, asking if they needed anything, said have a great day, I loved her personality and interaction. The problem I think is the Sunday woman….
Dear Shawn, Thank you for staying with us at Best Western Plus Prairie Inn. We're delighted you enjoyed our well-kept surroundings, inviting pool, and the satisfying breakfast offerings during your visit. We also appreciate you sharing both your praise for Kayla's warm and attentive service as well as your concern about the conversation you overheard, and we'll be addressing that with our team to ensure our dining area remains a welcoming space for all guests. It was a pleasure having you as our guest, and we can't wait to welcome you back for another excellent stay!
Very comfortable, clean, room to move around. Staff is professional and extremely friendly. Breakfast is,as always, the Best! The ool was a much needed relief from the 90 degree weather!
Dear Lee Ann, Thank you so much for continuing to choose us for your stays throughout the year. It's wonderful to know that both your winter and summer visits were equally enjoyable. We're glad the accommodations provided the space and comfort you needed and that our team made you feel genuinely welcome. It's also great to hear the pool offered a refreshing break from the heat, and breakfast continues to be a highlight. We truly appreciate your kind words and look forward to your next visit!
This was one of the best hotels I have ever stayed in. It was clean and quiet, and the included breakfast was the best breakfast option I've ever seen at a hotel with included breakfast. The rooms were large, and the staff was very friendly. I stayed here 3 nights on a long road trip, and it was the perfect place to rest and recharge after being on the move for 2 weeks.
Dear Stephanie, Thank you so much for your wonderful review! We're thrilled that your three-night stay provided the comfort and rest you needed after such a long journey. It's also terrific that the peaceful atmosphere, spacious rooms, and warm service all came together to make your experience so enjoyable, which means a great deal to us. We're especially glad that our delicious breakfast offerings stood out and gave you a great start to each day. It was a pleasure having you as our guest, and we hope to welcome you back to Best Western Plus Prairie Inn soon.
I came to the area to visit my son and DIL. Needed a place to stay for one night. Due to it being # 1, I chose Best Western. Plus I'm a gold member. The room was large, plenty of room. Bed was comfortable. I did use the hot tub, and it had a funny odor to the water. The color of the water was green. Not sure if it needed chemicals?? Breakfast was very good. Eggs, sausage links, biscuits and gravy, waffles, yogurt, cereal and the regular continental offerings everyone usually has. Couldn't figure the TV out at first. Mandie had a lobby full of people, but she did call back to see if I needed help. She's an accommodating employee. They also had cookies when I checked in. A nice extra.
Dear Shelley, We're glad we could provide the perfect spot for you to stay while visiting your family. It's terrific that you had a comfortable experience with us and that Mandie was able to assist you. Your kind words are greatly appreciated, and we hope to welcome you back to Best Western Plus Prairie Inn for another splendid stay in the future.
Wonderful destination for a few nights stay! It's the right destination for the gateway to the wilderness! The staff were courteous and wonderful. The breakfast turned out great! The room was comfortable.
Thank you for your great review! We're thrilled that you enjoyed your time at Best Western Plus Prairie Inn. With our location near Timberland Park and right along Cox Creek, we're glad the setting added to your getaway. It's always a joy to hear that our team and breakfast offerings helped make your stay even more enjoyable. It was a pleasure hosting you, and we'd love to welcome you back for another relaxing escape into the outdoors.
Nice room, we had a double queen. The front desk person was super nice, brought up my daughter's forgotten sunglasses. The breakfast is pretty good as well. Shout out to the person that upkeeps the breakfast area!
Thank you for your outstanding review! At Best Western Plus Prairie Inn, we strive to go above and beyond for our guests, and we're thrilled that you enjoyed our delicious breakfast offerings and that our team members were able to assist you. It's also terrific that you had a comfortable experience while you were here. It was a pleasure having you here, and we hope to welcome you back for another splendid getaway in the future.
This was a nice stop on my way to the Oregon coast. The breakfast was good and our dog was a welcomed guest. The hotel is located near a very nice dog park and it was easy to find.
Dear Ric, We're happy to hear you enjoyed your experience so much that you would stay with us again! Furry friends are always welcome with our guests, and it is wonderful to know our location was convenient for you and your dog. It was our pleasure to serve you a delicious breakfast, and we look forward to having you stop by again anytime your travels bring you our way!
Great place to stay. It was very relaxing. Only for us we had a toilet that would not stop running. Come to find out it was the chain to the flapper getting stuck underneath. Easy fix. Overall great experience.
Dear Jiraiya, We're delighted to know that you had a great time with us overall. It's unfortunate to hear about any issues with the toilet, but we're thrilled to know that the issue was resolved. Thank you, and we hope to see you again soon.
The room is a decent size, breakfast is good, I like their parfait with lots of options to choose for toppings. The parking lot is very safe. But the best part is the customer service; Mandie is very friendly, helpful, and awesome! Mandie makes our stay comfortable. Mandie is always happy to help as much as she can. Whenever you have trouble checking in or out, look for Mandie. She is the best!
Dear Am3rah, We would like to express our heartfelt gratitude for your recent stay at Best Western Plus Prairie Inn and for your incredible five-star rating! We are thrilled that you found our spacious accommodations, delicious breakfast, and secure parking to your liking. It's wonderful to hear that our guest services, especially Mandie's friendly and attentive approach, made your experience even better. We will definitely share your kind words with her! Your feedback means the world to us, and we can't wait to welcome you back for yet another remarkable stay.
The room was nice and roomy. It was hot outside but when we got to our room the air-conditioning was already on, that was nice. Staff very friendly and helpful. Mandie at the front desk was very helpful and awesome
Dear Mark, It was a pleasure ensuring your comfort here at Best Western Plus Prairie Inn! Thank you for sharing about your weekend getaway with us, particularly highlighting Mandie's helpful service. She's indeed awesome, and we'll let her know you appreciated her assistance. We can't wait to welcome you for another five-star experience in the future!
I absolutely love this hotel. They let my dog stay with me and there is a wonderful park across the street to walk him. The staff was so friendly and helpful!
Dear Trish, Thanks for the perfect rating! We are glad you and your pup enjoyed your time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back to Best Western Plus Prairie Inn.
Absolutely the best staff ever everyone was very helpful, they even had cookies and also gave me a welcome bag with water and snacks in it.
We're delighted to know that you enjoyed everything about your time with us, including our amazing team members. Thank you so much for the perfect rating, and we hope to see you again soon.
Very clean and quiet. Rooms are nice and roomy. Breakfast is also very good and coffee is perfect. Front lobby neat and clean. Front dest very nice.
Dear Kenneth, It was a pleasure to have you with us at The Atlantic Hotel & Spa recently. We're happy to know your stay was enjoyable, from our restful accommodations to our complimentary hot buffet breakfast. We look forward to welcoming you back the next time you're in Albany!
EXCELLENT SERVICE-- LOVE THE FOUNTAIN IN FRONT AND THE WELL KEPT GROUNDS. FOOD GREAT! AND ALL ARE EXCELLENT IN SERVICE. VERY CLEAN ROOMS TOO.
Dear Jennifer, Thank you so much for the kind review and perfect rating! We're thrilled you enjoyed our stellar service, the beautiful fountain and landscaping, and the delicious dining options. It's great to know the cleanliness of the rooms met your expectations as well. We'd love to welcome you back for another fantastic stay!
The room was amazing, the front desk clerks were ALL amazing, kind and courteous. We had a great time in the pool. Full breakfast selection, plus daily snacks in the evening 😋. The service was Excellent. We will return and let everyone know that this is the hotel to come too...
Dear Lesa, Thank you for your review! We're thrilled that you had such a wonderful experience at Best Western Plus Prairie Inn. From our friendly front desk team to our pool and delicious breakfast offerings, it sounds like your stay was just what we hope every guest enjoys. We can't wait to welcome you back for another excellent visit.
Room was cleaned, no new coffee brought. Asked to stay another night. Was told our room was reserved, asked if we change rooms. They said we would have to come back in the afternoon to see if any rooms available. We had already told they were only half full that day. We were at the hospital because his sister was dying. We went to another hotel.
I sorry to hear about your sister and hope you are doing okay. Its never easy to lose family. I am also sorry for the misunderstanding. Yes we were half full the day you wanted to extend, but the night before we were sold out and didn't have a clean room to move you to at that time. That is why the FD said you'd have to come back later, when one was available. Once again I am sorry.
Quiet and bed was very comfortable. The breakfast was a standard inclusive quality .The room could use a face lift. I would stay there again. However it wasn't on par of a plus property. Usually the best western plus properties are a little more upscale.
Dear Gary, We appreciate your review, and we're pleased that your visit to Best Western Plus Prairie Inn was peaceful and restful. Thank you for your honest input; it helps us ensure we provide more than just standard quality to our guests. We look forward to welcoming you back for another enjoyable stay.
My stay was great, this was probably the best Hotels I've stayed in. The workers at Best Western Plus were very polite and considerate of my time and convenience. I highly recommend staying for anybody passing through Oregon. Till next time.
Dear Aaron, Thank you for staying with us! We're so glad you enjoyed your experience, and your recommendation means a lot to us. We look forward to welcoming you back to Best Western Plus Prairie Inn soon for another great stay!
An awesome hotel, we enjoyed our stay until the internet quit the second day there out of three and i couldn't finish my work, and couldn't switch hotels because of the cancelation fees. The corporate butt monkeys need to accept however many characters i use, not make it over 200 cause now I'm about to give a 1 for a review.
Thank you for your feedback. We're truly sorry to hear that the internet outage disrupted your stay and affected your ability to work, and we understand how frustrating this must have been. Your comments are important to us, and will be shared with our team as we work to improve. We appreciate your input, and hope to have the opportunity to welcome you back to Best Western Plus Prairie Inn soon!
They have the best breakfast I've had in a long time there self serve yogurt was something I looked forward too the most and there coffee/espresso/hotchocolate machine was really good and always stocked. I had such a great experience front desk staff was amazing the night shift girl with colored hair was absolutely amazing and beautiful she helped me out. She deserves a raise. She came in clutch and ill definitely be back. The room was dirty and the shower curtain was very dirty and the toley had stains and the mirror wasn't cleaned either. I had to clean the room myself when I arrived with a jetted tub room. Also the tub jets were dirty and spit out old gunk when used. So probably isn't cleaned often.. other then that those things I dont worry much about due to knowing the situation behind the scene I bring my own cleaning supplies and bedding always... over all was a great stay regardless
Dear Brienna, Thank you for taking the time to share such detailed feedback. We're delighted to hear that our breakfast offerings, coffee station, and especially the service from our front desk team — including the night associate you mentioned — made a strong impression. It's rewarding to know that their efforts helped shape a positive overall experience, and we will be sure to pass your compliments along. At the same time, we sincerely regret the cleanliness issues you encountered in the room. Your comments have been shared with our housekeeping and maintenance teams for immediate review, and we truly appreciate your understanding and patience. We look forward to the opportunity to provide an even better stay during your next visit.
The staff were very nice and our breakfast was amazing .. very nice room..pool and hot tub were very clean.. nice lobby to sit and chat in.. there was yummy soup served in lobby and fresh backed cookies...our entire 3 day stay was well worth it..we will return
Thank you for your wonderful review! We're thrilled your stay at Best Western Plus Prairie Inn was filled with thoughtful touches—from warm cookies and savory soup in the lobby to our spotless pool area. It's great to know the welcoming atmosphere and friendly team made your three-day visit so worthwhile, and we look forward to your next stay with us!
Our stay at Best Western Plus was absolutely perfect from start to finish! We booked the Presidential Suite with a jetted tub, and it was the ultimate blend of luxury and comfort. The tub was the perfect way to unwind after a long day, and the suite itself was spacious, clean, and beautifully designed. Check-in was a breeze—fast, easy, and stress-free. Mandi was incredibly friendly and professional, making us feel welcome right away. Everything from the front desk to housekeeping was handled with top-notch efficiency. One of our favorite surprises? The adorable dog treats in the lobby—such a thoughtful touch for pet-friendly travelers! The hotel truly goes above and beyond to make all guests feel cared for. PS. They have a cappuccino machine in the lobby too! I'm just sad we didn't get to check out the fitness center or pool, but we had a the jacuzzi in our room. Each morning started off right with the amazing hot breakfast—plenty of fresh, delicious options for every palate, including eggs, waffles, and grab-and-go items. Whether you're traveling for business, pleasure, or just looking for a relaxing weekend getaway (we stayed for my birthday weekend), Best Western Plus delivers an unforgettable experience. We'll definitely be back! With their rewards program, we'll even have a discount and they were more cost effective than their competitors.
Dear Cynthianna, We are honored you chose to celebrate your birthday with us at Best Western Plus Prairie Inn and delighted you had such a fabulous experience. Thank you for sharing all of your kind words about everything from our amazing service from team members like Mandi and our delicious breakfast to our spotless accommodations and wonderful amenities. We are thrilled your pup also enjoyed their stay, and we look forward to welcoming you back for another relaxing getaway.
The only thing that wasn't up to my expectations is that the jacuzzi in the pool area was warm not hot. Everything else was great. It is located close to the freeway and pleanty of food places. The customer service was exceptional. Our room was clean and spacious. Thank you best western team
Thank you for the great feedback and kind words about our team! We're glad you enjoyed the clean, spacious room and convenient location. We appreciate your note about the jacuzzi temperature and will look into it. It was great to have you, and we hope to welcome you back soon!
From Mandie's kindness and efficiency at check in to Amelia's helpfulness and cheery attitude at check out, this convenient and well- maintained hotel provided a positive Best Western experience for us. Soup available in the evening is a comforting touch, and the breakfast options were hot, abundant, and served in a beautifully kept nook. Your staff obviously cares about this place and the people who choose to stay here.
Thank you for sharing such thoughtful reflections on your stay at Best Western Plus Prairie Inn. Hearing how warmly you were welcomed and supported by Mandie and Amelia speaks volumes about the dedication of our team. Small touches like evening soup and a well-cared-for breakfast area add warmth to the overall experience, and it's rewarding to know these amenities were enjoyed. We look forward to welcoming you back again soon.
I have to say I have never stayed here before but I would stay at this particular Best Western again simply because of Mandie the front desk hero. Her always positive attitude and incredible helpful and kind spirit totally made up for the few inconveniences that happened when we were there she is what makes it worth staying there she is incredibly helpful and willing to give suggestions on places to go and see and were to get good food. Mandie definitely makes it worth staying there she even made sure to save the 3 of us cookies on cookie night when we were really late getting back to the hotel because she knew that we were looking forward too them.
Dear Keith, We're thrilled to hear Mandie made such a positive impression, and we'll be sure to share your praise with her. Thank you so much for sharing your wonderful experience; we look forward to welcoming you back to Best Western Plus Prairie Inn for another great stay.
Location was good. Was visiting family in Corvallis and did some hiking and scenic driving. Food could've been better. Potatoes were usually soggy and the food didn't stay hot for long. Some days food was out and ready and on others had to wait for it to come out. Coffee machine looked good but coffee was just ok.
Dear Casandra, Thank you for your feedback. We're glad the location worked well for your visit and adventures around Corvallis. Your comments about our food consistency and coffee quality are appreciated and will be shared with our team for review. We hope to welcome you back to Best Western Plus Prairie Inn for an even better experience.
We arrived late in the day, and we were glad to find a Best Western motel near I-5, well sheltered from the noise of the freeway traffic. We were greeted at the front desk by a cheery lady who checked us in and gave us some tips about the place, some yummy cookies and a small bag with a few other treats. We were particularly impressed by the breakfast buffet in the morning . We would not have found a better spread at any restaurant. If we ever need a place to stay in the Albany area again, we would definitely want to head over to the Best Western Plus Prairie Inn!
Your five-star review is appreciated! It was our pleasure to welcome you to Best Western Plus Prairie Inn, and we're so happy our hospitality made for a great experience. Thank you for spotlighting our cheerful service and delicious breakfast buffet! We look forward to seeing you again when you return to Albany.
Helpful staff, pleasant to speak with. The room was clean and had no weird odor. Good breakfast. I'll definitely stay here again. Bbbbbbbbbbbbbbbbbbb;bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb The extra b's were to satisfy the program's need to use a minimum amount of characters.
Dear Michael, We're so glad you had a comfortable and enjoyable stay! It's great to hear our team was helpful, our accommodations were fresh, and our breakfast offerings hit the spot. We'll be happy to welcome you back next time!
Room was excellent size, & clean. Breakfast had lots of choices and cooked items were tasty. Will stay again if the need arises. Had a nice quiet atmosphere. Close to the Interstate, & easy to find with GPS. Staff was friendly, available and courteous.
Dear Larry, Thank you for highlighting our clean, spacious accommodations and our fresh and delicious breakfast offerings. Your kind words will be relayed to our team, and we hope you'll consider returning to Best Western Plus Prairie Inn for what is sure to be another outstanding experience in the future.
The room was clean, unfortunately the pool was closed that night we stayed. Overall, a nice place, but I believe it was a bit over priced. Our hallway that night also smelled, perhaps from someone's food in their room. The staff was very polite.
Dear Nathan, Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean and that you had a positive experience with our staff. We sincerely apologize for the pool being closed during your stay and for any unpleasant odor in the hallway. We understand how these factors can impact your experience and will work on ensuring these issues are addressed. We appreciate your comments and hope to have the opportunity to welcome you back for an even better stay in the future.
Front desk day staff was not friendly - borderline rude. Not the normal experience compared to other Best Westerns. Room was clean and service everday was great. Breakfast selection was good and the staff was awesome and smiled! Very refreshing service.
Dear Dena, Thank you for your feedback! We're glad you enjoyed our clean room, daily service, and friendly breakfast staff. However, we're sorry to hear that your experience with our service beforehand did not meet your expectations and our usual high standards. That's not the level of service we strive for, and we'll be addressing this with our team to ensure we uphold our core values of service and comfort. We hope to have the chance to provide you with a fully positive experience in the future.
Wonderful friendly staff. Clean and comfortable room. Great tasty breakfast choices. Very affordable. I had to make my plans to do business at the last minute and found this hotel had availability. I would definitely stay here again when I decide to come back.
Dear Paul, It was wonderful having you join us at Best Western Plus Prairie Inn for your last-minute business trip. We're thrilled you found our stay well-priced, as we take great pride in providing excellent service, impeccable lodging, and a delicious way to start the day at a significant value. Thank you for your perfect rating, and we look forward to your return!
No fuss no muss. Was helped right away in very efficient manner. took care our needs. Could tell there was a dog in the room. My allergy kicked in right away. Was a Oder about the room. suggest airing your rooms every day. Clerk bent over backwards to help out! THANKS
Dear Lois, Thank you for your feedback. We're glad to hear that our team was able to assist you promptly and efficiently. We sincerely apologize for any discomfort caused by the room and will certainly address your suggestions with our housekeeping department. We appreciate your understanding and hope to welcome you back sometime soon.
I enjoyed my stay at the Best Western Plus Prairie Inn in Albany, Oregon. Check-in is quick with friendly, helpful employees. You will find a Keurig with coffee and tea pods, a good sized refrigerator and a microwave in all rooms. I was so happy to see the coffee brewer was not those little coffee makers with filter coffees that taste like water. Beds are soft and comfortable. Rooms are very clean. Love they have shampoo, conditioner and body wash in dispensers. BW is becoming more environmentally friendly, a plus! The citrus bar soap to use at the sink smells so wonderful as does the little bottle of body lotion. I forgot mine and was so happy they still have those. They even stock makeup removal wipes. Breakfast is hot or cold, something for everyone. Sausage, eggs, biscuits, gravy, muffins, bagels, oatmeal cups, cold cereal, waffles, juice, coffee, tea, and more. Tea, hot chocolate, creamers and sugar are kept stocked in the lobby at all times. Occasionally, they do afternoon cookies! If you get a single queen room, it will be downstairs. All upstairs are your king suites. I found this out on arrival when I had requested upstairs. I could have upgraded but due to my limited budget, I chose to keep where I was. A heads up for the queen room I was in - 208. The toilet was very low to the floor. Someone with back and knees issues may have a hard time getting up. A bar added near the toilet to help would be a plus. It's a con but not enough to lower my star rating. I will be staying another night in a King suites upstairs and will do a review in the future with photos. The queen room was very nice but I forgot to take some. Best Western Prairie Inn is right off the I-5, near Walmart and various restaurants. It's also close to the fair grounds. I highly recommend them.
Thank you for your detailed and thoughtful review! We're pleased you enjoyed our clean, well-appointed accommodations, delicious breakfast, ideal location, and helpful service. Also, thank you for your recommendation regarding the bathroom setup, as we continually look for new ways to elevate the overall guest experience even further. It was a pleasure having you as our guest at Best Western Plus Prairie Inn, and we cannot wait to welcome you back soon!
The worst experience I have ever had at any hotel ever. They kept my $250 room deposit charged me $150 for my one night stay making my one night stay $400. They said it was for an “excessive cleaning fee” you tell me is it excessively dirty? The pool was closed and the tub in my room was nasty and the tv wouldn't connect to my phone. WHAT A WASTE OF MONEY. DONT WASTE YOUR TIME.
Dear Kara, Thank you for sharing your feedback with us. We sincerely understand how frustrating unexpected charges and maintenance issues can be. Your experience is incredibly important to us, and we are committed to reviewing these matters closely to ensure fairness and transparency for all our guests. We appreciate your patience as we work to improve.
An older building that has been recently remodeled rooms and good housekeeping. Linens and large TV check the boxes for BW Plus designation. It is a particularly good choice if travelling with a dog as there is a small dog yard at the rear and a large city park just down the street.
Dear Gregory, Thank you for sharing your feedback. We're delighted to hear that you enjoyed your stay, with our recently enhanced rooms and exceptional housekeeping being some of the highlights. It's also wonderful that you enjoyed our pet-friendliness and room amenities during your stay. It was a pleasure having you and we look forward to welcoming you back soon.
ALL OF THE DESK PEOPLE ARE FANTASTIC- ESPECIALLY ALLEN AND MANDI- GREAT EXPERIENCE AS ALWAYS- THEY ARE ALWAYS SO FRIENDLY AND EXTREMELY HELPFUL AND ALWAYS WILLING TO GO THE EXTRA MILE. THEY ARE CONSISTENT AND YOU CAN COUNT ON THEIR PROFESSIONAL SUPPORT EACH TIME.
Dear Jennifer, Thank you for your fantastic review! We're thrilled to hear that Allen, Mandi, and the rest of our team consistently provide exceptional service. Your kind words mean a lot, and we look forward to welcoming you back to Best Western Plus Prairie Inn for another great experience!
Great staff, clean rooms, noisy guest. I've stayed here many times but find some folk dont know they need to use their indoor voice when talking on the phone and please lay off the speaker phone, after all we are in a sleeping establishment paying good money just to sleep not to party loudly but maybe quietly under the sheets.
Dear Roger, Thank you for being a returning guest and for sharing this experience. A restful night is essential, and it's frustrating when noise from other guests disrupts that. Your feedback is a helpful reminder. It's wonderful to hear that the team's hospitality and clean accommodations continue to meet expectations. We look forward to welcoming you back in the future for a more peaceful stay at Best Western Plus Prairie Inn.
Great check in. Staff was very friendly. We even enjoyed chocolate chip cookies. What a nice treat. Our room was very clean and our bed was nice and comfy. Breakfast was hot and yummy. We always enjoy our breakfasts at Best Western. The eating area was kept very clean and tidy. Overall, a great experience. We will return. ?
Dear Dolores, We're delighted to hear you had such a great stay. From check-in to breakfast, we're glad you enjoyed every aspect of your visit. Our team takes pride in providing a warm welcome and a clean, comfortable experience. We look forward to seeing you again at Best Western Plus Prairie Inn soon.
Our recent stay at Best Western Plus Prairie Inn was nothing short of spectacular, and I can't wait to share our wonderful experience. The General Manager Shawna, Check in Clerk Mandy, and Check out clerk Allan helped me for this trip, and together we made unforgettable memories at this incredible hotel.
Dear Larry, Thank you for your outstanding review! At Best Western Plus Prairie Inn, we strive to go above and beyond for our great guests, and we're delighted that our remarkable team members made an excellent impression on you. Rest assured, we will share your kind words with Shawna, Mandy, and Allan. It was a pleasure having you here, and we look forward to welcoming you back for another tremendous experience in the future.
The staff here was absolutely wonderful. My girlfriend and I stayed here from the 18th of January to the 24th. Mandie and Gretchen in particular were just lovely people and wonderful employees. Mandie gave me a list of restaurants and recommendations around the area. She was also very nice to chat with, asking us where we were from, plans for our trips, etc. Gretchen chatted with us a few days during the morning for breakfast, telling us about her life and us doing the same. We recommended some sights to see for her since she was also new to the area. Halfway through the week, my girlfriend and I got engaged on this trip, and when Gretchen found out she congratulated us specifically, and then wrote “congrats she said yes 2025” on two rubber ducks as a gift. The manager as well was really nice on the day we had to check out. All in all, the stay was wonderful. Rooms were well taken care of, hotel always in good condition, all the staff members I had questions for were very informative and helpful. Absolutely will stay here again.
Thank you for sharing such a heartfelt review with us, and congratulations on your engagement! It's wonderful that Mandie and Gretchen made such a lasting impression on you with their kindness and personal touches. Moments like these truly make a stay special, and we love that they were able to be part of such an important trip for you both. From thoughtful recommendations to those personalized rubber ducks, it's clear they went above and beyond to make your experience memorable. It was a pleasure having you here, and we hope to welcome you back for another extraordinary getaway in the future.
It started as a great location while traveling. Everything was clean, comfortable, friendly relaxing. Wd enjoyed the large park across the street for our dog, the excellent breakfast provided and the complimently soup on those cold days. Then a swim and the hot tub. We stayed an extra night just to relax before continuing our journey home. Thank you, we will be back again later this year. Griff and Kelly
Thank you for your feedback! We're delighted you enjoyed our location and our welcoming environment made such an impression on you. We strive to create a welcoming and enjoyable experience for all our guests, and it's great to know we succeeded with your stay. Your kind words mean a lot to us, and we look forward to welcoming you back to Best Western Plus Prairie Inn soon for another memorable visit!
An excellent visit. From the greeting at check-in to the service of taking care of accepting an Amazon package for us, we were impressed. Everyone of the staff we came in contact with was professional and accommdating. Yes...we would certainly stay here again and appreciate their attention to service.
Dear Rick, Thank you for your feedback! It's wonderful that your experience with our team was so positive. We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Best Western Plus Prairie Inn soon for another great stay in the future.
It is a nice place to stay! We highly recommend it. Nice rooms, and friendly staff. Good breakfast, and close to where we needed to be. We recommend this motel to single people or families. It is easy to get to off Interstate 5, and close to Corvallis and Salem.
Thank you for your kind words! It's great to know our comfortable environment and friendly service helped make your stay so memorable. We look forward to welcoming you back to Best Western Plus Prairie Inn on your next visit to Albany!
This is a very nice hotel. Mandie at the front desk was very friendly and helpful. The breakfast room workers were great, too. Really, all of the employees at the hotel are awesome. The pool and hot tub were really nice. We had a good experience staying there.
We're thrilled you enjoyed your visit with us at Best Western Plus Prairie Inn, and we appreciate your review. Thank you for writing about our delicious onsite breakfast and refreshing pool area, and we'll make sure to share your compliments with our team. We hope to welcome you back soon!
My husband and I were distraught after our truck broke down while traveling from Oklahoma. We lost our engine near Albany, Oregon. Upon entering the lobby at The Best Western Plus Prairie Inn in Albany, Mandie greeted me with a smile and kindness. Mandie listened to our story and then began to calm me with her sincere demeanor. During the check-in process, Mandie advised us on local services, offered us food and she personally delivered a bowl of chicken tortilla soup to our room. The next day as Mandie saw us in the lobby, she was excited to see us and continued her "Over The Top" Customer Service. Thank you Mandie for bringing joy to us at a troubling time.
At Best Western Plus Prairie Inn, our team knows the value of elevated and warm hospitality, and we know Mandie will be delighted to hear you recognized her amazing service. Thank you for your perfect rating, and we can't wait to welcome you back soon.
Room was always warm and clean; plenty of pillows and bath towels. Included breakfast was very good. Convenient location in Albany near a freeway exit, but far enough away so no freeway noise. Would stay here again when driving thru Oregon again.
Thank you for choosing Best Western Plus Prairie Inn. We are delighted you enjoyed our clean, well-appointed accommodations, delicious breakfast, and convenient location. Your feedback is appreciated, and we cannot wait to welcome you back for another great experience!
The Prairie Inn is tired and uninspiring, at best. Upon check-in we were greated by a very efficient, though not very friendly attendant. Positives: large room with large TV. Negatives: The room cleaning was spotty. Leaving the panty liner on the top of the toilet was a bad miss. We also found a used shampoo bottle in the tub. I had to call downstairs to get bar soap. She brought us one 2" by 2" soap. The soap in the dispenser musty like it was many years old. Definitely not clean & fresh. The wall heater sounded like it was having a sword fight in a wind tunnel, all night long. Neutral: Breakfast was a bottom shelf hotel breakfast, but edible. We ate the cost of the 2nd night. I couldn't take another night at this place. We left early to go down the road to the Boulder Falls Inn in Lebanon. So much better!
Thank you for choosing to be our guest during your travels to Albany, OR. While you were pleased with our efficient service and spacious accommodations, we're sorry to hear about other aspects that weren't your preference. We'll certainly share your comments with housekeeping to ensure a cleaner, fresher stay going forward, and we'll also have our team check the wall heater for any repairs. Our team truly wants to provide the best stay possible for our guests and will use your valuable feedback to help meet this goal. Thank you for taking the time to share your experience.
Enjoyed the stay. Comfortable, clean, quiet, and staff are awesome. Comfortable bed (on the soft side). Great location for traveling with your dog. There's a park across the street, and good walking close to the building. Recommend for travelers!
Dear Deborah, Thank you for taking a moment to leave your outstanding review! At Best Western Plus Prairie Inn, we strive to go above and beyond for our great guests, and we're thrilled that our remarkable team members, comfortable and clean environment, and pet-friendly accommodations ensured your stay was one to remember. It's also terrific that you and your furry friend were able to explore Albany during your time with us. Your recommendation is greatly appreciated, and we look forward to welcoming you back for another magnificent stay in the future.
Everything was perfect except I didn't like being in the basement. As I was traveling solo , it was a little creepy. The bed was great. And the personal supplies were very helpful are you serious? You're keeping me trapped here until I type enough letter? Not a good move
Thank you for being our guest recently. It was truly a pleasure having you here, and we appreciate you mentioning our comfortable beds and thoughtful amenities. The next time you stay with us, simply let us know you would prefer to avoid this area of the hotel, and we will do our best to make that happen. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
Great experience. Love the towel decorations and the rose petals on the bed for us, it was our 25th wedding anniversary !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear Josh, Thank you for taking the time to share your thoughts with our team. We are honored to have earned a perfect rating. It delights us to know that you had a great experience with us for your 25th wedding anniversary. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
Our stay was great, breakfast was good and the hotel was reasonably clean, however the beds did not have freshly washed sheets and had been previously slept in prior to our arrival. By the time we went to bed, it was too late to request new linens or turn down service. Mandi (aka Margaret, Marj) was the best and most fun front desk clerk we've ever had! She was very accommodating and took care of the e little essentials that made our stay more enjoyable! (Thanks Margaret!) ? #301
Dear Sheri, Thank you for joining us at Best Western Plus Prairie Inn! We're thrilled you enjoyed your recent stay, and we appreciate you mentioning our delicious breakfast offerings and dedicated team. We'll be sure to pass your compliments along to Mandi! That said, we apologize for the inconvenience you encountered with your beds, and we'll be sure to share your feedback with housekeeping to ensure our high standards are being met. We hope to welcome you back in the future for another lovely stay.
The room was comfortable and clean and in good repair. We didn't really use the breakfast but it looked delicious and covered every part of breakfast.. The staff was friendly and helpful. We especially loved the Peet's coffee in the room. We would definitely return.
Dear Pamela, Thank you for your kind words! We're delighted that you found our rooms comfortable, spotless, and well-maintained. We appreciate your compliment regarding our friendly staff, and we're also pleased our breakfast offerings caught your eye, even if you didn't get a chance to indulge. It was a pleasure hosting you, and we look forward to welcoming you back to Best Western Plus Prairie Inn for another exceptional stay in the future.
Great find while traveling during severe weather conditions. So happy there are located off the I-5 and well appointed. Happy to seek them out again. Made it my next destination before the next storm warnings. Just can't say anything bad about the overnight stay. Thanks.
Dear Katie, Thank you for sharing your experience! We're thrilled to hear that our location and accommodations provided a comforting stop during challenging weather. It's wonderful to know we've become a trusted destination for your travels. We look forward to welcoming you back, no matter the forecast!
This place is fantastic! Alan (Allen?) at the front counter was so helpful! I had to add extra days due to a weather event that impacted my travel. The room change was seamless and painless. Lots of food and coffee, and the room was clean and large.
Dear Robin, We're so glad to hear your stay was fantastic! It's wonderful that Alan's assistance made extending your visit effortless during the unexpected weather. It sounds like the clean, spacious room and convenient dining options added to your experience. We look forward to welcoming you back soon!
Room was clean. The staff was very nice and friendly. Breakfast was what you would expect with a buffet style breakfast. I would recommend this hotel if you are staying in Albany. My only suggestion would be to have USB chargers in the rooms. I forgot my brick at home.
Dear Crystal, Thank you for taking the time to share your feedback! We're delighted to hear you enjoyed your stay and found our service to be friendly and helpful. We appreciate your suggestion about USB chargers and will consider it as we work to enhance our guests' experience. We hope to welcome you back to Best Western Plus Prairie Inn on your next trip to Albany!
This was a great BW hotel. The dinning and lounge area was great. The waffle makers were spotless and actually worked!!! This is NOT something you see at a hotel everyday. The room was clean, business center small but computer and printer worked great.
Dear Joe, It is wonderful to know that you had an excellent experience with us at Best Western Plus Prairie Inn! We're thrilled the high standards of cleanliness we adhere to were reflected in your visit, and we appreciate you mentioning our excellent amenities. Thank you for your great review, and we hope you return soon!
The room was clean and we'll put together. The AC or at least air flow wasn't on when I walked in so it was really stuffy until the AC kicked in for me. But other than that pillows, bed and everything was good. Breakfast was also good in the morning.
Thank you for sharing your experience at Best Western Plus Prairie Inn. It's great to hear that you enjoyed your clean room and breakfast. It was a pleasure having you as our guest, and we hope to welcome you back the next time you're in Albany.
The room was one of the biggest rooms I've ever had in my life staying in the Best Western. The lady working the breakfast was by far the most friendly people I've ever met. I did not expect to have such a fantastic experience so I was delightfully, surprised that this made the whole night something special.
Thank you for sharing your experience! We're thrilled to hear we exceeded your expectations and that you enjoyed your stay. It's great to know that our team made such a memorable impression and we'll be sure to pass along your kind words. We look forward to welcoming you back to Best Western Plus Prairie Inn soon for another delightful stay!
The room was clean as well as the hotel. To me best thing about room was the refrigerator had a top freezer for my ice packs. Great hot breakfast. They had indoor pool and spa and also laundry facilities which were needed since we were traveling.
Dear Ann, Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we're happy to hear our impeccable accommodations and fantastic amenities hit the mark for you. It was truly a pleasure having you here, and we hope you return soon.
From the moment I made our booking to the moment we checked out, everything was wonderful and the staff was fabulous. There are three people, I would like to call out, in particular, who we saw the most during our stay; Mandie at the front desk was engaging, fun and so helpful; Gretchen who managed the morning's breakfast and was someone who I felt I had known forever; and finally one who I believe was the head of housekeeping with whom I am so sorry I did not ask for her name because she was very kind and helpful particularly as we were exiting our room. To all, thank you! The grounds were great (we traveled with our pup this trip), our room was perfect and most impressive was how well thought out everything was from the lobby snacks and coffee machine to the breakfast stations. Thank you so much and we look forward to coming back again next year!
Dear Katie, Thank you for sharing this excellent review of Best Western Plus Prairie Inn. It was our pleasure to host you in Albany, and we're thrilled you noticed our commitment to delivering exceptional service. We'll certainly share your appreciation with Mandie, Gretchen, and our housekeeping team. We'll see you again next year!
The room was very nice we thought the bed was supposed to be King size and maybe it was but it didn't matter we all slept and that was what mattered. We all had a wonderful time and would go back again but the next time we would want to make sure that they had a Hot tub not just a jetted tub but like I said before we all had a wonderful time.
Dear Jolyn, Thank you for choosing Best Western Plus Prairie Inn! We're glad you enjoyed our room and had a restful night of sleep. Your preference for a hot tub has also been noted, and we hope to provide an even better experience on your next visit.
Typical Best Western roadside hotel, we encountered no issues with the room or the staff during our single nights stay. Not real sure why $300 per night is an acceptable rate in this area but it was comparable to the other surrounding hotels.
Dear Branson, Thank you for sharing your experience with us. We're pleased you enjoyed your stay overall, and your feedback is both appreciated and noted. We hope to welcome you back soon to Best Western Plus Prairie Inn.
Wonderful hotel! Clean with great amenities, pool, spa, Kuerig maker in the room, Nescafe machine in the lobby. Great hot breakfast and a welcome muffin on arrival! Mandie was so kind and helpful, she went above and beyond! Highly recommend.
Dear Lynn, Thank you for your perfect review! We're so glad you enjoyed our clean facilities, great amenities, and thoughtful touches like the welcome muffins. We'll make sure to pass your kind words along to Mandie for her outstanding service. We look forward to welcoming you back to Best Western Plus Prairie Inn soon!
We were stranded with car trouble and Mandie was so welcoming and kind. When we arrived, with no luggage, after calling for availability, she offered us the essentials, toothbrush, toothpaste, deodorant, makeup remover and a hairbrush. What a lifesaver she was. The room was very comfortable, clean and updated. Very quiet with a very quiet heat/air conditioning system. The bed was a "pillowtop" and extremely comfortable. Breakfast was surprisingly good with several choices to choose from. We would highly recommend the Best Western Plus Prairie Inn to anyone staying in Albany.
Dear Roland, Thank you for sharing your wonderful experience. We're thrilled to hear that Mandie's kindness and our comfortable, quiet accommodations made your stay so much better during a difficult time. It's great you enjoyed our breakfast and deemed everything to your liking. We truly appreciate your recommendation and look forward to welcoming you back to the Best Western Plus Prairie Inn in the future.
The hotel is very clean and comfortable, the breakfast is just like almost all BW properties. Not much fresh food just chemical loaded prepackaged eggs, meats and potatoes. Employees were quite friendly and welcoming. Room was quite nice and comfortable. Wish they would figure out how to fix the drains in the shower so they don't just plug up all the time.
Dear Keren, Thank you for sharing your feedback. We're glad to hear you found our hotel clean and comfortable, and we appreciate your kind words about our friendly staff. Please know that your input is valued as we continually improve and make the necessary changes to enhance our guest experience. We hope to welcome you back to Best Western Plus Prairie Inn for an even better time someday.
Mandie, the clerk at the front desk was very helpful in setting us up with an account and recommending a restaurant nearby. In the morning we were greeted and was welcomed to a nice breakfast and coffee. We will stay again if we have the opportunity!
Dear Mike, Thank you for your kind review of Best Western Plus Prairie Inn! We're delighted that Mandie provided such helpful service and that you enjoyed our breakfast and coffee. It's wonderful that your vacation with your dad was enjoyable, and we look forward to welcoming you back whenever the opportunity arises!
This is a very quiet location, just off I-5 but lovely location. Staff was very efficient at check in and check out. Lovely hot breakfast was included with room and ample parking. The lady working in the breakfast area was Alison very pleasant My room was clean, 3rd floor and quiet. Will stay there again.
Thank you for your positive feedback! It's wonderful to know that our friendly service and peaceful environment made a positive impact on your stay. We look forward to welcoming you back to Best Western Plus Prairie Inn soon for another excellent experience!
The staff were very friendly and helpful. Mandie who worked the front desk at night was extremely helpful, ready to help. The cookies, muffins were a nice treat and the coffee was really good and the machine was fun to use (?). Good experience with all the staff. If we come out west again to Albany probably will be looking to stay here if they have the room.
Dear Carl, Thank you so much for your kind words; we appreciate the feedback. We're glad our staff provided you with an excellent experience, and we will surely relay your praise to Mandie. We hope to see you again soon; safe travels!
The hotel is very clean and has exceptionally helpful and friendly front desk staff. The breakfast was simple but hot and very tasty! The bed was very comfortable and we had a lovely time. We didn't use the pool or hot tube but other folks seemed to be enjoying it. Thank you.
Dear Molly, Thank you for sharing your positive experience of your stay with us at Best Western Plus Prairie Inn! We're thrilled you found our hotel clean and our front desk staff helpful and friendly. It's great to know you enjoyed the tasty breakfast and had a comfortable stay. We look forward to welcoming you back soon and hope you get a chance to enjoy the pool and hot tub on your next visit!
We came to Albany to meet up with 2 of our grandkids who flew out from Tenn. for a visit. Our room was spacious and clean. The beds were comfortable; loved the easy chair. Our room was on the side away from the highway and very quiet. Front desk staff were all very friendly and helpful. The breakfast was just so-so; we've had better, but so convenient to not have to find a place to eat before headin home.
Dear Susan, Thank you for your perfect rating. We're thrilled you enjoyed our clean, comfortable rooms, perfect for a peaceful sleep. We'll be sure to share your compliments with our team, and we look forward to your return to Best Western Plus Prairie Inn.
I loved my stay here. The staff was awesome. Shawna is a great Manager and runs a great place here. Very hospitable. Alan is the man, he is there for your every need. They have great breakfast here. I enjoyed myself so much we stayed a second night. Mandi was great at check in and helped me get signed up for rewards. I even saved money on my 2nd night. I would highly recommend staying here if your in the area.
Dear Gabe, Thank you for sharing this excellent review of Best Western Plus Prairie Inn. It's wonderful that our tasty hot breakfast was a pleasant perk of being our guest. Providing attentive service is important to us, so we're pleased to read your appreciation for Shawna, Alan, and Mandi! We're grateful to have earned your recommendation, and we hope you return!
Large pleasant quiet room, very comfortable beds. Good water pressure. The pillows a little too fluffy. I would appreciate choice of pillow sizes. Good breakfast but I would leave the waffle longer in the iron next time. Eggs and potatoes not up to the standard of the bacon. Cappuccino machine in the lobby is a plus.
Dear Gary, Thank you for sharing your feedback! We're pleased to hear that you enjoyed the comfort of your room. We appreciate your input and we'll consider your suggestions as we work to enhance our guest experience. We're glad you enjoyed the cappuccino machine and we hope to have the pleasure of welcoming you back to Best Western Plus Prairie Inn soon for another great stay!
The staff was absolutely great! The rooms were very clean and nice. Even though we have no desire to return to Oregon, it was the staff and atmosphere at the Best Western that made the trip worth it. We stayed 4 days. The breakfasts was very good - they even had an expresso and latte coffee maker in the lobby. Oregon is beautiful - but glad we do not live there! Disney was doing its thing - so most of the TV channels were not working due to contract negotiations. The beds were comfortable, a/c worked, showers were okay - shower head could have been better.
Dear Diana, Thank you for your kind words about our atmosphere at Best Western Plus Prairie Inn! We're thrilled that our team made your stay enjoyable and that you appreciated our clean rooms and delicious breakfast, especially the espresso and latte maker. We also appreciate your feedback about the shower head and the television situation. Hosting you was a pleasure, and we hope to welcome you back if your travels ever bring you this way again!
The Best Western Plus in Albany was just great.Spacious rooms with comfortable beds.The breakfast was superb, and the woman cooking was very friendly and a pleasure to talk to.How check in was without any issues.The young lady behind the counter,I believe her name is Mendie,well she was so friendly and helpful.We will be staying there again in about a week,we will be Best Western Plus customers for life.Oh yes,we're staying for 3 days in the Bellingham Wa. Best Western Plus.Just love the 24 hour coffee machine!
Dear Eddie, It was such a pleasure having you as our guest! We're thrilled you were comfortable during your stay and that you started your day off right with our delicious breakfast offerings. Additionally, our team is committed to providing high-quality guest service, and we're thrilled to hear that Mendie made a good impression on you. You can be sure we'll pass your compliments along! Thank you for your perfect rating, and we look forward to your return.
This was a lovely property and pet friendly. There was even a small bowl of doggie treats in the lobby. Mandie, at the front desk was so helpful, sweet, and helped us with our next reservation. Even though the property was dated, it was very clean with all amenities. Bed was very comfortable, room spacious. Definitely a great value for the money. I would recommend for a cost conscious stay!!
Thank you for the wonderful review! We're thrilled you enjoyed your stay at Best Western Plus Prairie Inn. It's fantastic to hear Mandie made a lasting impression. Clean, comfortable, and pet-friendly—with doggie treats no less—sounds like a win! We appreciate the recommendation and hope to see you again soon!
Desk staff is friendly and worked to fix a reservation problem made by the mistake of a booking agency. They have new smart TV's we struggled to figure out so the desk staff came to show us how to use it. Went above and beyond! Situated us by the back door closer to the dog area for our little pooch. Stove to make our stay comfortable. Staff in the breakfast area friendly. Food was decent. I ended up signing up for a membership for free points. I'll be staying at Best Western again.
Thank you for your fantastic review! We're delighted to hear that our team went above and beyond to make your stay at Best Western Plus Prairie Inn comfortable. It's great to know you and your little pooch enjoyed the convenient location near the dog area, and we're glad our breakfast staff made your mornings pleasant. We're thrilled you signed up for our membership and look forward to welcoming you back for more great stays in the future!
We had the presidential suite, which is definitely large. Larger than the swimming pool! The room was clean and the breakfast was by far our favorite Best Western breakfast in years! Red Velvet Pancakes! The staff were helpful and the location was convenient, just off I-5.
Thank you for your fantastic feedback. We're thrilled you enjoyed your stay in our spacious Presidential Suite and that it exceeded your expectations. It's wonderful that our breakfast offerings, especially the Red Velvet Pancakes, were a highlight of your visit. We're glad our helpful staff and convenient location off I-5 added to your experience. It was a pleasure having you here, and we hope to welcome you back to Best Western Plus Prairie Inn for another great stay and delicious breakfast soon.
Excellent stay! Quiet room, clean, helpful staff. Close to town and events for the weekend. Super relaxing stay! Pool was nice for families and the breakfast was convenient and tasty. Coffee is available all morning. The morning waitress was very sweet, helpful and always had a smile.
Dear Misha, Thank you for your perfect rating! We work hard to meet expectations like yours, and we're happy to hear our impeccable accommodations, hospitable team, and delicious breakfast offerings hit the mark for you. Hopefully, you took full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers. Having you here was such a pleasure, and we hope you return soon!
Very comfortable bed & pillows. Good, hot shower & pressure. We found at check in that we had a problem with an accidental double booking. This was efficiently handled in a professional way with a quick & positive outcome. Love the coffee machine in the lobby
Thank you for your feedback! We're glad you had a comfortable stay, and our bed, pillows, and shower met your expectations. It's great to hear that the double booking issue was resolved efficiently and professionally. We're also happy you enjoyed the coffee machine in the lobby. We look forward to welcoming you back to Best Western Plus Prairie Inn for another stay!
the service here is always amazing, no matter how busy they are. I've stayed at fancy 4-star hotels that didn't make me feel as welcome as these guys do. super clean rooms, and also the muffins are great! I appreciate the little Andes mints by the TV too lol
Thank you for your wonderful feedback! We're thrilled to hear you always feel so welcome with us at Best Western Plus Prairie Inn and that our service stands out. It's great to know you enjoyed our clean rooms, delicious muffins, and small touches to help make our guests feel comfortable and at home during their stay with us. We look forward to welcoming you back to your favorite place in Albany!
The whole building just screens luxury. It was so relaxing. I didn't get to use the gym or pool but everything looks so clean my family enjoyed the spa and said it was perfect. The staff was great. I love that they had this little bar so we didn't have to travel away from the hotel to get a drink and could go back to our room if we got tipsy.
Dear Lilia, Thank you for choosing Best Western Plus Prairie Inn. Our team is delighted you and your family had a wonderful experience with us. We are glad you received excellent service and enjoyed our relaxing accommodations. We're delighted to have been a part of your journey and hope to see you again for more memorable moments in the future.
Very nice accommodations at reasonable price! Comfortable bed, exta pillows. Loved that there was nice sofa sleeper and plenty of room to bring our e-bikes in room for night. Coffee beverage machine avail 24/7 and LG park across street to walk my service dog.
Dear Catherine, From our well-equipped accommodations to our reasonable rates, you've perfectly described the amazing experience our team aims to deliver for our guests at Best Western Plus Prairie Inn. Thank you for sharing, and we look forward to welcoming you and your service dog back soon.
Nice to have a hot breakfast including waffles. Pet friendly with treats and bags in the lobby for the fur balls. This was my second stay within 7 days. Rm 220, toilet seat could be higher. Back Door doesn't lock. I mentioned it twice and it wasn't repaired by 7/31.
Dear Socorro, Thank you for your feedback and for choosing to stay with us again. We're pleased that Alan provided courteous service and that you enjoyed our hot breakfast and pet-friendly amenities. However, we apologize for the issues with the toilet seat height and the back door lock in your room. Your feedback is valuable, and we will address these concerns to ensure your next visit to Best Western Plus Prairie Inn is an even better experience.
Alan Boon was amazing, he had great customer service, made a point to connect with me that he was the one that had made my reservation over the phone. Also followed up as we were checking out and made sure I had all the right information as a new rewards member for my next visit. He wasn't over the top, he was genuine and sincere and I thought to myself that's the kind of employee I want when hiring at my establishment. Keep him around! Burke
Dear Burke, Thank you for sharing your fantastic experience at Best Western Plus Prairie Inn! We're thrilled that Alan provided exceptional service and made a genuine connection with you. It's also great that he ensured you had all the information as a new rewards member. Your kind words will be shared with Alan and the team, and we look forward to welcoming you back for another excellent stay.
The check in was so easy. The front desk was so friendly, the room was very clean, the beds were very comfy, the A/C was amazing, and the breakfast buffet was Awesome! Kids also had a great time in the pool. Everything was so clean and the staff super friendly. Thank you
Dear Jayme, Thank you for taking the time to write this review of your recent stay at Best Western Plus Prairie Inn! We are so pleased to hear you found your room to be clean, cool, and comfortable. We pride ourselves on providing quality accommodations and service throughout the whole property, so we are especially thrilled to know you experienced top-rate hospitality and genuinely enjoyed our breakfast and pool area. Please come back to visit if you find yourself in need of a home away from home in Albany in the future!
Don't stay here, We gave them the benefit of the doubt and stayed twice, big mistake. Rude Rude Rude Pictures of ripped curtains and we wondered why when we got back after dark the parking lot was so poorly lit.... all the lights were totally covered in bugs. Pictures below.
It is upsetting to hear about your experience, as we work hard to impress. Nevertheless, we appreciate your feedback and the opportunity for improvement. As your travels continue, we wish you well.
Clean, comfortable, good coffee, nice breakfast. Very low toilets, noisy, doors slamming, floors creaking. Not a great nights sleep..... Only get a third floor room. I'm not sure why any motels are using the very low toilets any longer. !!
Thank you for reviewing your recent stay. It's wonderful to know you were comfortable during your stay and that you started your day off right with our delicious breakfast offerings; however, we regret that your stay was not as restful as you had hoped. Your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. It was a pleasure having you here, and we wish you safe travels.
Everything was great until the last day (Sunday July 21st, 2024) when my wife and I went down the the breakfast that was advertised as available between 6 - 10 AM. To us old folks, 6 - 10 means 6 - 10. Which means all food should be available up until 10:00! At 9:30 they were and had ben out of waffle mix, nearly out of eggs and with only a few sausages left and no potatoes. We counted at least 12 other adults questioning the lack of food. The excuse from the person manning the breakfast was that it would take 45 min to make more of one the dishes and that there was only 30 min left. This is unacceptable and is an example of very poor planning and perhaps not enough man power. Certainly, the hotel knew how many guests were in the hotel well in advance of breakfast prep time and everyone knows full well that many people sleep in on Sunday morning meaning attending breakfast later in the session. Now you have the two of us and several other adults with money who were disappointed in the "free breakfast from 6 - 10 am".
Dear Gary, Thank you for your detailed feedback. We're glad you enjoyed your stay overall but regret the inconvenience you experienced with our breakfast service on your last day. Your comments about the lack of food and the response from our team are concerning, and we will address them to ensure better planning and service in the future. We appreciate your understanding and hope to provide a more satisfying breakfast experience on your next visit.
The facility was nice - the breakfast room was quite small and was uncomfortably warm. The food was just so - so. The eggs were runny, the juice was watered down and there were no muffins. The television had two remote controls and it was completely unintuitive. All I want to do is turn on the TV and be able to move between channels. The room was Nic and clean, the staff was friendly.
Thank you for sharing your experience. We're glad to hear you found the facility clean and appreciated our pleasant staff. Your feedback regarding breakfast and your TV is appreciated and will be reviewed to enhance our amenities and overall guest experience. We look forward to welcoming you back in the future to Best Western Plus Prairie Inn.
Very comfortable and clean rooms. Have stayed here before. Always the same experience. Friendly reception and staff. The breakfast array is one of the best around. Easy access from the freeway and quiet of road noise. Will stay here again if I am in the area.
Thank you for visiting us and leaving this review. We are happy to have earned your trust and to have become your go-to place to stay in Albany, OR. Happy travels!
I really enjoyed my stay here. The staff were very welcoming. Every time I entered, and every time I left. Anything that I needed was taken care of promptly.
Thank you for your review! We're glad you enjoyed such a clean and comfortable stay with us, and we'll share your kind words with our team. We hope to see you again soon at Best Western Plus Prairie Inn!
Booked a room via BW app on a Wednesday for that night while road tripping. We arrived and no reservation was in the system. Frustrating when traveling long days. Not this properties problem and the desk clerk didn't seem to care. Got it figured out and assigned room 312. When traveling we arrive late and check out early so we don't use or require amenities. The pool/hot tub area looked nice. We were comfortable and slept well in our room. The toilet was running when we entered and wouldn't stop after flushing. We checked in after 8pm and were too tired to move or complain. A handle jiggle fixed the running. I notified the desk in the morning. Breakfast was typical complimentary continental foods.
Thank you for choosing Best Western Plus Prairie Inn. We're glad you found your room comfortable and slept well. However, we're disappointed to hear about the initial reservation issue and the inconvenience with the toilet. Your comments about our team member's response and our breakfast are also noted and will help us improve our service. We hope to provide you with a smoother experience on your next visit.
Nice clean hotel in good location. Up to standards expected from BW Plus. Would stay here again if I am in the area.
Thank you for your review and for choosing to stay at Best Western Plus Prairie Inn. It's great to hear you enjoyed our clean, comfortable property and our unbeatable location, right next to Cox Creek and Timberland park. We look forward to welcoming you back soon!
The stay was good. It was unfortunate that we were staying there when the girls' softball teams & family were there as well. Some items for breakfast were soon gone. Needed to be at breakfast before the other families came down for breakfast.
Thank you for choosing Best Western Plus Prairie Inn and sharing your valuable feedback. While we are happy you enjoyed your stay overall, we are sorry you had a concern at breakfast. We are constantly working to improve, so we will review your comments with our food services team. We look forward to welcoming you back and impressing you even further.
The room was near the lobby as requested ahead. The hotel was full of girl's softball teams, which made it a little chaotic. Kudos to the breakfast room woman who worked so hard to keep the room tidy and the food stocked. I thought the bowl of dog treats on an entry table was an unusual touch. I had maid service which I appreciated for my 2 night stay.
Dear Joyce, It was a pleasure to welcome you to Best Western Plus Prairie Inn. Thank you for acknowledging our team's dedication to providing attentive and efficient service! They will be pleased to hear your praise. We hope to have the chance to welcome you back for an even better stay in the future.
Stayed before & this time entirely different experience. Basic rooms but customer service is great. Gym and small pool were both used this trip and enjoyed. No evening soup or cookies during our stay because the morning crew was too busy due to “under staffing”. Our key card failed to work at the end of each day to get back into the hotel and our room was not cleaned on our first of three nights. Once again we were told it was because of a staffing issue due to a staff member having a baby. We truly like this hotel, the staff members and the amenities. We just feel like something was off this time. Less organization perhaps. Or maybe just not enough staff. The evening time was definitely lacking associates since it was a busy week with START activities at OSU. We recognized a lot of fellow parents and incoming freshman staying at the hotel. We will definitely be staying at this hotel again to see how it lives up to the first time we were here.
Dear Lisa, Thank you for staying with us and for your review; however, we are disappointed your experience was not as you expected. Please accept our apologies for any concerns with our team's service, and rest assured, we will share your comments with our team to ensure we consistently deliver high-quality experiences for our guests. We appreciate your loyalty and look forward to welcoming you back for an experience we are confident will exceed your expectations.
We were on our way home to Hope, BC coming from Vallejo Ca. after a wedding so had a very long drive. We arrived at 4 PM , the receptionist not as friendly as we had encountered along our way at other BW hotels. She gave us our key for room 321 but when we got there the room had not been cleaned or beds made. Three young women arrived with their bikes and sat on the floor in the hallways waiting as well. When we looked the entire third floor had not be done. After reporting this to the receptionist she came to help the staff getting our rooms cleaned. At 5 PM we got into the room so not too happy for the wait. I guess they must have had a staff problem which of course cannot be helped. Our room was very nice and quiet and the beds very comfortable. The bathroom was very nice but the fan was noisy. The breakfast room was very roomy and the food excellent. The female staff getting the breakfast ready was very friend and outgoing. We would definitely stay here again in the future on our way to California.
Thank you for choosing to stay at Best Western Plus Prairie Inn! We regret the delay in preparing your room after check-in. However, it's good to know it was comfortable and quiet, and that you enjoyed our fantastic breakfast. Your comments about maintenance and front desk service will also be shared with our team. We value your input and look forward to your return.
This is a great hotel. Not too big or too small. We even had little mints in our room and cute toilet paper flower in the bathroom. Affordable stay, complimentary breakfast, clean hotel and working vending machines. This hotel is well maintained and the staff are very friendly.
It was a pleasure hosting you at Best Western Plus Prairie Inn! We're glad our clean, comfortable rooms and affordable rates impressed you. It's also great to know that our friendly staff made you feel welcome and that you appreciated breakfast. The next time you're in the area, please come see us again.
Polite and welcoming check in. Always appreciate a kind greeting and welcoming. Great breakfast options and choices! Love having healthy options too! Great location for my needs and also lovely roads to run on off the main drag. I would stay again!
Dear Molly, Thank you for sharing your kind words with us. We are delighted that everything was perfect from check-in to check-out. Your compliments about our delicious breakfast and convenient location are greatly appreciated. It was a pleasure having you here, and we can't wait for the opportunity to provide another excellent experience for you.
We were awakened at 1:30 in the morning by a man almost entering our room. Luckily I had thrown the bolt over before I went to bed. He was pushing so hard on the door that he had popped the door partially open. When I yelled at him he was startled and said the front desk gave me the wrong room. Yes the front desk rented our room out twice because they did not properly follow procedure and update the computer when they switched my room before I even checked in. Of course neither room met the accommodations I had requested when I made the reservation and at the time of my pre check in. Not a good experience. The rooms were also out dated and not maintained well. A drawer fell out of the dresser and could not be put back in.
Dear Cathy, Thank you for being our guest and sharing your feedback. Please know that the safety of our guests is our top priority, so we are sorry to hear about the concerns you encountered. This is not a normal occurrence, but one that is important nonetheless. We will be sure to review your comments and our policies and procedures to ensure similar situations don't happen going forward. We hope you'll give us another opportunity to welcome you back and impress you with the experience you expected and deserve.
Great hotel with lots of thoughtful details from the decor to the breakfast area. Great location! The room was very clean and modern and spacious! The lobby was very beautifully decorated. The counter staff were very efficient. We stayed there last fall on our way home from. Cali and we will stay her again!
Dear Dave, We are grateful for your feedback on Best Western Plus Prairie Inn. Return guests pay us the greatest compliment and we are thankful for that. Cleanliness, convenience, and great accommodations are all aspects you can expect when you stay with us. We appreciate your kind words very much and look forward to your next visit. Come back soon!
We were driving through the area and needed a room for the night while en route to California. The gentleman at the front desk was quite friendly and welcoming. Our room was clean and the bed comfortable. We enjoyed the breakfast the next morning and loved the cappuccinos from the machine outside the breakfast room.
Dear MaryAnn, It's delightful to know we could help you get well-rested on your way to California. Your compliments about our awesome team, clean and comfortable rooms, and delicious breakfast are greatly appreciated. It's always great to help refuel travelers who need to stop for the night. Thank you for staying with us, safe travels, and we hope to welcome you back soon.
Alan was great at check in. There was a mistake when I called and booked my room. I wasn't given my company rate, but the normal rate. Alan rectified that problem very quickly. The manager also was very helpful in getting me a discounted rate at another best western due to no available rooms for another night at the Albany location.
Dear Bret, Thank you for sharing your experience, we're pleased to hear that Alan and our team could address your reservation concerns with courtesy and efficiency. Next time you're in the area, we hope you remember the service you experienced with us and choose Best Western Plus Prairie Inn again!
The staff was exceptional and the rooms were clean and comfortable. TripAdvisor on the other hand is useless for requiring to me to write more words than I care to. I'm now just using space up to get to 200. Which I think is ridiculous. Super Duper Duper ridiculous.
Dear Lisa, Thank you for your wonderful review! We're thrilled to hear that you received exceptional service from our staff and that your accommodations were clean and comfortable. Your kind words are truly appreciated, and we look forward to welcoming you back for another wonderful stay at Best Western Plus Prairie Inn.
Alan at the front desk was amazing! He did everything to make this stay enjoyable. We called him to make this reservation when we were 2 hours from the property and he was nice enough to hold it for the 2 hours and then called us after 2 hours to see if we could make it or not. He had other people wanting the reservation and he did his due diligence to try and make everyone happy. The rooms were very comfortable. And very clean.
Dear Mary, We're glad we could host your last-minute stay at Best Western Plus Prairie Inn! We're glad everything went smoothly from Alan's helpfulness at the front desk to our comforting rooms. Thank you so much for your high praise toward Alan and we know he'll be thrilled to hear the kind words you have for him. We can't wait for the opportunity to welcome you back for another amazing experience.
Clean, friendly, accommodating, helpful and very pleasant stay. Breakfast was good too. I called to get a room on the main floor to avoid stairs and was accommodated without question. Pool was clean and was enjoyed by my 12 year old grandson as well.
Dear Jeanne, Your five-star rating goes a long way in supporting us as a destination, and we thank you for your gracious praise. It's great you had a pleasant stay with us, and we thank you for spotlighting our clean property, delicious breakfast, and refreshing, fun pool area. We hope to see you again soon at Best Western Plus Prairie Inn.
Very clean, staff are very helpful and the breakfast is always great and their the only place that carries my coke in the bottle, that's an A+ in my book easy access to shopping a coffee shop just down the street ? at night you can go out back and watch the muskrat's playing.
Dear Jim, Thank you for your wonderful review! We're delighted you enjoyed our clean facilities, helpful team, and delicious breakfast. We look forward to welcoming you back to Best Western Plus Prairie Inn for another A+ stay!
A nice hotel with a friendly staff. This BW Plus is in a great location just off the interstate … and only 45 mins. from Silver Falls state park. The hot breakfast is a nice bonus — good options for a fresh hot meal to start the day. We stayed in a 2 queen suite with a small kitchen area … perfect for our family of 5.
Thank you for sharing your thoughts on your recent stay. It's fantastic that our genuinely friendly service and plentiful hot breakfast options provided a pleasant, restorative experience for your entire family! We are happy we could elevate your overall stay and can't wait to welcome you back to Albany!
My wife and I are traveling on an extended vacation roadtrip, and made the reservation at this BW at the last minute. Nevertheless we were greeted and thanked for our participation in the BW rewards program. The physical plant of this BW is older than many roadside hotels, but the property is clean and well-maintained. The rooms were clean, quiet, and comfortable. We rated the breakfast as Good on our 3-point (Poor, Fair Good) breakfast rating scale. Overall, we were satisfied with our experience at this BW hotel. Two thumbs up.
Thank you so much for taking the time to share your thoughts with us. It's wonderful to know our impeccable accommodations suited your needs well and that you started your day off right with our delicious breakfast offerings. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
I stayed for 5 nights and was in town for some training. My room was clean and quiet, and the staff were all friendly and helpful. The pool was too cold for me, but the hot tub temperature was just right. The jets in the hot tub all are located very low so there were no jets for the mid to upper back, but still pretty nice. The breakfast was delicious and hot, and the staff was so kind. The bed was so comfy too! The only 1 thing I didn't like was my door key consistently wouldn't work, every day I came back from my training they had to redo it, and yes, I did keep it away from my phone and key fob, lol. Over all it was a very nice stay, and I would definitely stay there again!
We're so glad to hear you had such a wonderful stay with us here at Best Western Plus Prairie Inn, and we thank you for your feedback. It's great you had the opportunity to sleep in our peaceful, refreshing rooms and enjoy our many amenities, such as our delicious breakfast and relaxing hot tub. We thank you for your feedback, and we'll pass your compliments on to our hardworking team. We look forward to welcoming you back to Best Western Plus Prairie Inn.
This was our third stay at this location and we enjoyed it very much. The rooms are clean and comfortable. The staff is always very nice and helpful. The evening reception was very much appreciated. Enjoyed a bowl of chili the first night, chocolate chip cookies and cinnamon rolls the other nights. It was such pleasant surprise. Breakfast was great, always hot and plentiful. We will stay there again on our next trip to Albany.
Dear Margarete, We're overjoyed you had such a great stay with us, and we're honored we have the pleasure of your repeat patronage. Our clean and comfortable rooms are the perfect way to end the day, with our delicious breakfast waiting for you as soon as you peacefully rise. We'll share your compliments with our hardworking team, and we look forward to hosting you again at Best Western Plus Prairie Inn.
We enjoyed staying here before. This time we had a room with a very soft bed..too soft for us. Otherwise it was a pleasant stay, with some noise from the plumbing and neighbors. Very nice greeting on arrival and easy check out. No freeway noise. Great shower.
We appreciate you sharing your feedback with us. We're pleased you enjoyed your stay with us, and we appreciate your feedback which will help us improve the comfort we provide our guests. We look forward to welcoming you back to Best Western Plus Prairie Inn next time you're in the area.
Clean room and attentive personnel. The breakfast was fabulous and it was on point. The front desk went above and beyond to ensure guest and I had all we needed to be comfortable. We used the gym twice, all the equipment was well taken care of and clean.
Thank you for your wonderful review of Best Western Plus Prairie Inn. We're delighted you enjoyed your stay, found your room clean, and appreciated the hospitality of our team. It's also great to hear that you started your day with our satisfying breakfast and had a positive experience in our well-maintained gym. We look forward to welcoming you back for another great stay.
My wife and I traveled from West Yellowstone to here today. Unfortunately for me, I now know why there were no photos on their website. Unfortunately, I booked this place for 2 nights. This is my first night: The bathroom is missing the heat lamp bulb so you can see directly into the opening where the exhaust fan pulls the air in and it has NEVER been cleaned! The fan rattles so loud from the dirt on the cheap electric motor that I unplugged it first thing! There is only 1 light in the toilet/shower room and it is over the toilet. You will be showing in very dim lighting conditions. How can anyone expect to clean a bathroom with only the equivalent of a 30 watt lightbulb for the light source? It is an LED, but it is cheap. The way this room is laid out does not, in my opinion based on staying at quite a few others, meet the standards for a Best Western Plus at all! The girl running the desk did not offer the choice of the welcome gift or the points. The last BW Plus we stayed at they upgraded our room and we got the points too!
Guest feedback is always appreciated and welcome, and we thank you for taking the time to share your comments. It's always our goal to provide all our guests with an excellent and comfortable stay, and we apologize for dropping the ball for you on this occasion. Rest assured, your remarks will be discussed internally so that we can use this as a training tool and prevent this from occurring again. We hope you join us again, so we may prove to you we value our guests' feedback.
This was a group of high school students and we were treated fantastic. The lady at the desk when we arrived was so helpful. The breakfast was better than I have seen in all hotels I have stayed at. We stayed near by last year but next year, we will stay here again. Top notch!
Thank you for your review and your five-star rating. We know how important it is to deliver the best service possible, and we're so glad you and your HS band group had such a pleasant, comfortable experience with us, and that you enjoyed our delicious breakfast options. We can't wait for next year's visit, and thank you again for choosing Best Western Plus Prairie Inn.
Pool has been down last 2 times I've visited kids were so disappointed. Only stayed here for kids entertainment before moving in to our new home. Lovely place kids love the breakfast. Clean room and nice location. Would stay again in near future.
Dear Shenese, Thank you for staying with us before moving into your new home. We're delighted you started your day off right with our delicious breakfast offerings, and we hope you took full advantage of our excellent location. Please accept our apologies for any inconvenience caused by the pool's availability. We'll be sure to share your concerns with our internal team. It was a pleasure having you here again, and we look forward to welcoming you back in the future for a seamless stay featuring all that we have to offer.
Great hotel with breakfast. Good location on the highway Hotel was clean and grounds felt safe. Freindly staff
Dear David, Thank you for choosing Best Western Plus Prairie Inn and sharing your experience! We're delighted you enjoyed our breakfast and found our location convenient. We also take pride in our cleanliness and ensuring a safe environment for all our guests. Our friendly team looks forward to welcoming you back for another great stay!
We just needed a place for the night on our journey from Tucson to Everett, WA. This was definitely the best hotel stay we had for the trip. Room was clean and comfortable. Liked that they had grab bars in the shower. The shampoo dispenser was empty. I used the body wash instead. We usually travel with our trailer. I was shocked at the high hotel prices in Eugene and in general. There was a big marathon race in Eugene which may explain the jacked up prices. I would stay at Best Western again.
It was such a pleasure to have been a part of your journey to Everett! Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. That said, we'll be sure to share your feedback about the shampoo dispenser with housekeeping to ensure it is addressed promptly. Thank you for your perfect rating, and we look forward to your return!
This hotel has the nicest and friendliest staff! They very kindly accommodated my daughter's pole vault poles in their meeting room. The rooms are spacious and the couch in the room was nice to be able to sit and visit. I highly recommend this hotel.
Thank you for sharing your experience and for your strong recommendation! We're delighted that our team was accommodating, especially with your daughter's pole vault poles. It's also great that you found our rooms spacious and enjoyed the extra comfort of having a couch. We look forward to welcoming you back to Best Western Plus Prairie Inn for another friendly and comfortable stay.
The room was very clean and the beds were very comfortable and the employees were friendly and went above and beyond for us on all accounts I would definitely recommend to stay here and me and my family will be back we felt safe and it's in a beautiful area
Thank you for the kind review and recommendation! We're glad our clean, comfortable rooms and friendly staff impressed you. If your travels bring you back to the area, please come see us again at Best Western Plus Prairie Inn.
We were attending the Chntimini Kennel Club dog show. The new Manager has done some wonderful improvements and truly cares about the customer experience. Although we had a couple of unforeseen hic-ups, they we solved as fast as possible. We recommend this hotel highly.
Thank you so much for choosing to stay with us at Best Western Plus Prairie Inn. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's great to read we were able to promptly resolve any concerns you had. The pleasure was all ours, and we hope you'll choose to visit us again soon.
As always, friendly staff, great breakfasts, convenient location to Fairgrounds and nearby park, nice and safe pet exercise area. Only reason for 4 instead of 5 stars was issue with hot water (or lack thereof) for one day…staff was on it right away but obviously hard to get repairs done on a weekend night!
Dear Joanne, Thank you for your review and continued loyalty. We're pleased to hear that our friendly staff, satisfying breakfast, and pet area contributed positively to your stay. We also understand the inconvenience caused by the hot water issue and appreciate your understanding as our team worked to resolve it. Your feedback is invaluable to us, and we're committed to ensuring a more seamless experience in the future. We look forward to welcoming you back to Best Western Plus Prairie Inn!
This is a nice hotel with nice staff. The room was clean & well kept. Spacious (King bed room) Quiet, in spite of being near the freeway. However, the internet was so slow, I could not bring anything up, even with the staff reboot. So do not count on this amenity. The bathroom fan was very loud. No hot water for one day!
Dear Peggy, Thank you for taking the time to share your experience. We're glad you found our hotel nice, our team welcoming, and your spacious room well-kept. We understand the importance of a quiet environment and are pleased you found your stay peaceful despite the proximity to the freeway. However, we regret the issues you encountered, such as the internet speed and the inconvenience in the bathroom. Your feedback is essential for us to improve. We hope to have the opportunity to serve you better in the future, ensuring a stay that fully meets your expectations.
Second time staying at this hotel. The bed is so comfortable (better than mine at home!) Daughter and granddaughter used the spa and pool and loved it! Breakfast checks all the boxes (delicious, filling, great options, etc). My first choice for staying in Albany!
Dear Mashelle, It's a pleasure to welcome you back to Best Western Plus Prairie Inn and we are delighted you enjoyed your stay once again. We know there's no better way to start your day than with a great sleep and a delicious breakfast so we are thrilled you and your family were impressed with all we have to offer. It would be an honor to welcome you back for many more years to come.
I've stayed here before. It's arguably the best hotel in Albany, Oregon. Quiet location, right off I-5 but far enough of a set back so there's no traffic noise. Staff always welcoming and top-notch. Normally I prefer the older but high standard Best Western properties but this is the choice in Albany. Just up the road is the Cascade Grill, Albany's go-to spot for fine dining.
Dear Mark, It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Best Western Plus Prairie Inn once again! Our team will be thrilled to know that they played a pivotal role in your experience with us, and we appreciate you mentioning our convenient location and peaceful atmosphere. Thank you for your kind review and perfect rating, and we look forward to your next visit.
Overall, my one-night stay was a pleasant experience. The staff was professional and friendly, the room was clean with a comfortable bed, and the morning breakfast was well-prepared, maintained, and clean. Three minor issues I had can be fixed. First, I pulled into the hotel parking area with a truck and 53' trailer after being told in route by the hotel front desk personnel that there was room for my equipment in the back. No way. I had to back out of the parking lot and park at the business next to the hotel. I had to wake up at 0700 to move my equipment out of that area before that business opened. Only an inconvenience, but it would have been nice to have a place to park without any hassle. Second, the water temperature in my room was borderline scalding. Just turn down the temperature to 120 degrees Fahrenheit to protect babies, kids, and the elderly. Finally, the shower ceiling appeared to have mold spores on it. That can be easily taken care of, as well.
Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff, clean rooms, and comfortable beds impressed you. Please accept our apologies, however, for any confusion about parking and for any issues with the bathroom. We'll pass your comments along to the appropriate staff members, and we hope to see you again soon.
The hotel is conveniently located and the staff was very friendly and helpful. We were greeted upon arrival and the check in process was very quick and easy. Our room was very spacious and all the amenities were in good working order. There are restaurants nearby and a beautiful walking park is just a couple blocks away. There was ample parking and easy to find the location just off the main freeway. I will stay here again next time we are in the Corvallis area.
Thank you for taking the time to share your positive experience at Best Western Plus Prairie Inn. We're thrilled you found our hotel conveniently located and our team warm and welcoming. It's also wonderful to know that you enjoyed your spacious room and the nearby restaurants. We appreciate your kind words and can't wait to welcome you back again!
This place had the chain name recognition and the feel of an owner-operated business. The staff we interacted with all had a cheery attitude and took pride in their area. When we checked in there was some kind of soup available at no cost in the lobby (we missed it after getting settled) and each time I passed through the lobby the clerk was tidying up or making their area nice. Overall very clean and pleasant place to stay. We would stay here again.
Thank you for choosing us and for sharing your experience. We're delighted to hear about your positive experience, especially the personal touches and attention to detail from our team. Knowing our welcoming atmosphere and cleanliness made your stay enjoyable is great. We look forward to welcoming you back to Best Western Plus Prairie Inn for another delightful stay.
Carpet frayed, staff not helpful and sort of rude to the people before us, breakfast subpar. For the price I expected more. I will stay in Keizer or Corvallis next time. It is right on the freeway so if you open the window it is loud.
Thank you for your review. We regret to learn of your disappointment with your experience. Your feedback will be shared with our internal team to ensure our high standards of hospitality are being met and to seize any opportunity to improve. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
Great staff, comfortable and very nice room, good breakfast, comfortable bed, just a very nice stay!! Morgan at check-in was great to work with, nice pool and Jacuzzi, will probably being staying there again, easy to find, close to local amenities
Dear Samuel, We're delighted to hear about your pleasant getaway and positive experiences with our team, especially Morgan. It's wonderful to know you found your room comfortable and enjoyed our pool and hot tub. Your satisfaction and intention to return are the highest compliments we can receive. We look forward to welcoming you back to Best Western Plus Prairie Inn for another great stay!
Everything in the room was perfect, much attention to detail and the placement of items, towels, etc. Breakfast was awesome as usual. Staff is very friendly and cheerful. Located in a nice quiet part of town and is minutes away from businesses and restaurants.
Thank you for choosing to stay at Best Western Plus Prairie Inn. We are delighted to hear that your room provided a comfortable environment. We are also thrilled you enjoyed our breakfast and found our team members friendly. It's great to know that our location in a quiet area of town, yet close to restaurants and businesses, enhanced your overall experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon.
At check in we were greeted with warm complimentary cinnamon rolls. Even though the hotel is currently under renovations it is clean. The beds are comfortable. The hearty breakfast offers numerous options, you will be full all day. The pool and spa are on the small side, but it was never crowded. I'm a light sleeper and couldn't hear any outdoor noise.
It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we're happy to hear our comfortable accommodations, delicious breakfast offerings, and peaceful atmosphere hit the mark for you. Thank you for your kind review and perfect rating, and we look forward to your return.
The experience was average. Biggest downside was the crammed little breakfast room. The bed was fine, but the room was dark and needed additional lighting. Bathroom was small and one of the light switches was broken. The property was quiet.
Dear Don, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our comfortable beds and quiet rooms added to your experience. However, we apologize for any disappointment with the lighting and breakfast area. We'll keep your comments in mind, and we hope to see you again during your next trip.
Breakfast was good. Lots of choices. Beds were comfortable. Staff was very friendly. Very perfumy smell throughout the hotel. I wouldn't suggest staying here if you have asthma or sensitivities. Very difficult to park. Lots of big trucks that take up 4-5 spaces. $310 seems like a lot for two nights.
Dear Leslie, We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our tasty breakfast, friendly staff, and comfortable beds added to your experience. However, we apologize for any issues with parking and for any concerns about an aroma in the hotel. We'll look into your comments further, and we hope to see you again should you be back in the area.
We had double queen suite. Very comfortable, clean. Surprised at the low price without any reservation. Room was spacious, living-dining-kitchen in area separate. Two windows, TV sets, & a/c units too. Large closet, and a small one. Excellent beds, bedding, towels. Yummy Chinese food close by.
Dear Teresa, It's a delight to hear to hear how much you enjoyed your stay with us at Best Western Plus Prairie Inn. Our goal is always to ensure our guests feel at home, and we're thrilled we met the mark. Please come back and see us again soon!
The room was very clean and neat the staff is friendly and make the stay enjoyable. The breakfast is ways good and always a variety of choices. Our family stays at best western alot and they never disappoint in anyway. I would definitely recommend best western to friends and family
Dear Josh, Thank you for your loyalty and for recommending us to your friends and family! We're delighted our high standards of cleanliness and hospitable team left a memorable impression on you and that you started your day off right with our delicious breakfast spread. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
Great stay, slept well and good breakfast. There was a pipe leak issue in the normal breakfast kitchen/room, but the staff moved breakfast into a meeting room and it was fantastic, great job. The tiles in the lobby area are very slick when wet-the staff had placed mats down which helped greatly, but those tiles should be replaced.
Dear Shawn, Our amazing staff works hard to ensure all our guests have an excellent visit and will be glad you appreciated their efforts with breakfast and making the lobby floor safer. Should you be in the area again, please come back to see us at Best Western Plus Prairie Inn!
Shirley and the breakfast crew got the days started right! Many positive comments were overheard about the real eggs and fabulous fruit salad. The rooms were comfortable and the all the staff were friendly and helpful.
Dear Jim, We were delighted to welcome you to Best Western Plus Prairie Inn for College drop-off. It's wonderful to hear you had a positive experience and that you appreciated our comfortable accommodations and the opportunity to try our delicious breakfast selection, as well as the exceptional hospitality our breakfast team provided; we will be sure to pass along your kind words, especially to Shirley! Thank you for your lovely review, and we hope to have the pleasure of your company the next time you're in the area.
First room was dirty , unmade beds . Second room was also dirty , lazy housekeeping . Dirt under the bed , dirt behind furniture . I dropped my phone and seen all the filth . Way too much money spent to sleep in a dirty room .
Dear Jake, Thank you for taking the time to share your review. We apologize for the cleanliness issues you encountered during your stay. This does not meet our usual standards, and we assure you such issues will be addressed promptly. It is our hope that you will give us another opportunity to provide you with a better experience in the future.
As always I had a awesome time I have stayed three times now I have a dog and I be staff and rooms are amazing breakfast is great and they had little snacks at evening I am never disappointed it's convenient to everything I need to go to I was up there this time during the balloons event and the little fair it was a lot of fun and we were able to walk to the events and the concert thank you again
Dear Lorim, We're thrilled you had another fantastic time at Best Western Plus Prairie Inn! It's lovely that you've had consistently excellent experiences with our staff, rooms, and amenities. Your feedback and loyalty are greatly appreciated, and we look forward to welcoming you and your dog back for another enjoyable stay in the future.
Hot air balloons right outside was nice to wake up to. Staff is so nice, rooms are beautiful, bed was super comfy with like 6 pillows hahaha the tv is huge, bathrooms are nice with good water pressure. The pool looked clean and well kept. The area has lots of shopping and food choices.
It is wonderful to know that you had an excellent experience with us. We work hard to meet expectations like yours, and we're happy to hear our comfortable accommodations and hospitable team hit the mark for you. Hopefully, you took full advantage of our convenient location, and we appreciate you mentioning it to your fellow travelers. Thank you for your kind review, and we hope you will allow us the opportunity to welcome you back for another great stay soon!
This was the perfect location for the Art and Air fest at the park across the street. Made for easy parking and easy access to other parts of Albany. Great breakfast selection too! The staff were all very friendly and helpful.
Dear Lisa, Thank you so much for joining us at Best Western Plus Prairie Inn. It is amazing to hear you had such a wonderful stay. We understand everyone is busy, which is why we can not thank you enough for taking the time to share your feedback with us. It was our pleasure to serve you.
Greeted by a lady with a service animal. So awesome she can bring support to work. We left our service animal home this trip but BW always allows us to bring our companion. We all slept very well. The children enjoyed the pool while my wife and I enjoyed the spa. Breakfast was amazing. This was a perfect spot to rest on our way through Oregon.
Thank you for choosing Best Western Plus Prairie Inn while on your journey through Oregon and for taking the time to share such a special review. It's great to know your entire family had the chance to enjoy our pool and spa as well as a delicious breakfast before heading out on your busy day. We hope to have the pleasure of welcoming you back again someday.
My wife and I booked a 2 night stay at this location through Expedia. After the first night my wife had a medical emergency and we had to leave early. We checked out just after noon and were billed for one night and told that we could call Expedia and they'd call the hotel to verify that we only stayed one night. After that, they said we'd be refunded for the second night that we didn't stay for. When we called, they denied any knowledge of that conversation and kept the money. I sincerely hope that the one night that this location kept is worth the lack of business for all of my family and friends' lifetimes. Terrible use of discretion, and a complete lack of understanding and leniency.
Dear Connor, We appreciate you sharing your experience with us and apologize for any inconvenience and frustration you may have faced. We are disappointed to hear about the miscommunication and lack of understanding you encountered. Please note that when reservations are made through third-party sites, our team's ability to assist in amending the reservation is limited. However, we will thoroughly investigate the matter, and we thank you for your patience. Additionally, we never intend to leave any billing concerns unresolved and encourage you to contact us at the property if you would like to discuss this matter further. Thank you.
I'm a Best Western Platinum member and I can honestly say that this Best Western Plus Prairie Inn may be my favorite location! Everything from wonderful Iris and her staff to the doggy treat bag, the nice smell in the hallway, the mints in the room and upscale amenities were much appreciated! I can tell that the staff really cares about customer satisfaction!
Dear Wayne, It is a privilege to have earned a perfectly rated review. We are thrilled that we are your favorite location. It is wonderful to know that your stay with us and our team members, such as Iris, made a positive impact on your experience. It was a pleasure to have you as a guest, and we look forward to welcoming you back.
This place is dirty and smells. The staff is unprofessional and rude. Paid more for a king room w jetted tub and the tub was filthy and tiny. Safe your money and stay anywhere else!! You've been warned!!
Dear Jessica, We are disappointed that this experience was not what we strive to deliver. We sincerely apologize for your perception of the lapse in cleanliness, however, we feel this review was posted in retaliation to staff asking you to leave immediately due to you smoking cigarettes and using drugs in our guest room . Thank you for taking the time to share your remarks; we wish you all the best.
We received a welcome bag and a bag for our dog. It looked like they had evening appetizers. There is a huge green area across the street for dogs. Felt very safe. Breakfast was good and not crowded. We would stay again.
It was such a pleasure having you as our guest! We appreciate you shining the spotlight on our wonderful amenities, pet-friendly atmosphere, and excellent value. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!
Highly recommend this hotel! Extremely easy to book reservations...whether via internet or by direct calling. Easy on line check in speeds up getting into hotel. Very friendly, polite and accommodating staff. Loved the doggie bag with treats and water provided on checkin for my dog. Nice area in back of hotel owned and maintained to walk dogs. Great variety of breakfast items...including freshly baked goods and a yogurt machine. Loved the evening offerings...for summer, fresh salad (Waldorf or tomato/cucumber/avocado or green pea) and a freshly baked muffin or similar item. Nice coffee machine in lobby for 24 hour lattes or cappuccinos or hot tea...so much better than thermos offerings that frequently run out/are not hot! Well maintained, clean, neat hotel. Will definitely stay here again next time I am in Albany!
Dear Joanne, Our goal is to impress everyone who stays with us, so we're happy to hear we succeeded with you! From our great amenities and hospitable team to our pet-friendly atmosphere and delicious offerings, we strive to exceed expectations with every visit. Thank you for your kind review, and we look forward to welcoming you back for another incredible stay soon!
I always try to stay at a Best Western Plus. I will stay at Prairie Inn in the future as it has comfortable beds and is a great location. Hotel staff was accommodating and even though I had a problem it was worth the inconvenience
It was our pleasure to host your business trip at Best Western Plus Prairie Inn. Thank you for highlighting our convenient location and comfortable beds. On behalf of our team, we hope to serve you again soon.
Pre-check in option, text updates with hotel staff regarding early check in request, kind / thoughtful front staff & housekeeping. An excellent experience all around. The beds are firm, the rooms are clean.
Thank you very much for your review and choosing to stay at Best Western Plus Prairie Inn. Our team strives to provide our guests with a clean and comfortable experience, and we are delighted to hear you appreciate our accommodations. It was a pleasure hosting you, and we can't wait to welcome you back.
Wow! For any of you missing Old Fashioned Service stay hear! I presented a 5 day conference at this Hotel and every single request I had was met with immediate and responsive service. Every single time. From the front desk staff, the kitchen staff, those taking care of the rooms, they were all excellent. It has been several years since I ran into this type of service. They also had friendly and pleasant demeanors and seemed to enjoy their jobs. Well Done!
What a pleasure to read your kind words about your recent experience at Best Western Plus Prairie Inn. We're glad our comfortable and convenient accommodations and exceptional service exceeded your expectations during your conference. You can be sure your kind words will be shared with all of our team. Our goal is 100% satisfaction for our guests, and we know it's the hard work and commitment of our staff that make this happen. It would be our privilege to host you again in Albany for business or leisure, so come back soon!
They have a great staff, from manager to the lady who does the breakfast. It is easy to get to everywhere from this hotel dance venue, restaurants and other activities. It is always clean and they are helpful.
Dear Avery, Many guests continue to choose our property for our convenient location and the level of hospitality we deliver to our guests. While your comments tell us that you had a great experience, we are disappointed that your rating does not reflect the same. Thank you for sharing your feedback, and we hope to have you stay with us in the future. Come back soon.
The BW Prairie Inn is very clean, and has excellent staff, who are upbeat, pleasant and very helpful. They have a wonderful breakfast buffet, which includes extra touches such as fresh salsa for the eggs. The hotel is in a great location just off I-5 in Albany. This is the nicest BW we have stayed at in a long time, and we regularly visit Best Westerns on our travels.
Thank you for the outstanding review of your recent stay at Best Western Plus Prairie Inn. We're glad you had a wonderful time with us and that you enjoyed our clean accommodations, delicious fresh breakfast, convenient location, and exceptional service. It would be our pleasure to host you again in Albany, so come back soon!
The hotel staff is friendly (very friendly!), efficient and helpful. This includes front desk staff, housekeeping and dining room staff. The beds are so comfy and the pillows amazing! The dining room staff are so helpful and friendly, you feel like you at dining with family or friends, they truly were wonderful. The rooms were really nice and clean. Even the lobby is gorgeous. I would highly recommend this hotel!
Our team members are our greatest strength, and we are delighted that you felt warmly welcomed and right at home with us. We are also happy that your room made for a great night's sleep at Best Western Plus Prairie Inn. Your recommendation means the world, and we look forward to seeing you again!
From the check in to the check out, we had a great experience. The staff was friendly and helpful. The breakfast lady ( I forget her name ) was such a ray of sunshine each morning. The rooms are exactly as the advertised pictures are, very clean, updated, quiet. I will always stay in an best western if our destination has one. They never disappoint.
Dear Vivian, Wow! What a fantastic review. You can always count on Best Western Plus Prairie Inn to go above and beyond to ensure that guests have an exceptional experience. We certainly appreciate all the praise. Come back and visit us again soon at your new home away from home.
Great service...Iris was very good, professional, friendly. Great breakfast, clean rooms. Good location near many restaurants. Enjoyed my stay at the Prairie Inn. I would recommend this BW to traveller's, price, location, services all good.
Dear Brenda, Thank you for your terrific review of your recent visit! We're delighted to hear that we went above and beyond in providing you with the best experience possible and that you appreciated our delicious breakfast and high standards of cleanliness. You can be sure we'll pass your kind praise along to Iris! It is the greatest compliment when our guests enjoy their time with us so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future!
King spa suite was great! Large tub. Lots of room and pretty clean. Haven't had breakfast yet but I hear it's very good here. I live in town and main place to stay with the wife was the Phoenix inn. This place is cheaper but just as good if not better
We're so happy to know that our clean, spacious accommodations impressed you at Best Western Plus Prairie Inn! It would be an honor to host you again, so please, hurry back.
Very nice staff, clean room, full breakfast buffet, quiet location & really nice park a block away for dog walking or jogging. The park has a very nice veterans memorial and there is a wooden bridge over a stream inhabited by ducks. Close to freeway for easy access.
Dear Vivodina, At Best Western Plus Prairie Inn, we take great pride in ensuring our valued have a comfortable, relaxing time with us, and we're delighted that was the case for you. It's so good to know that you enjoyed our friendly staff, dedication to cleanliness, peaceful atmosphere, and prime location. We welcome you back anytime for another memorable visit!
Because of hazardous icy conditions, we were required to stay three nights. Staff was extremely caring and helpful. Their service was well beyond the call of duty. The beds were warm and very comfortable. We slept very well.
Excellent stay. Another great breakfast at a Best Western Plus. I've been totally impressed with many of the Best Western Plus facilities lately. It feels like there is a new emphasis on quality. When we checked in there were fresh baked cookies and they had a pot of hot soup for travelers coming in from the cold rain. Excellent value and solid rates for military. I'll be back.
Thank you so much for your compliments! We're thrilled to hear we impressed you during your visit, and we can't wait to welcome you back to Best Western Plus Prairie Inn in the future!
A good, clean & comfortable Best Western with super friendly staff but falls a little short in a couple of areas that stops it from earning a five star rating. We stayed in a suite with two Queen beds, a pull out sofa bed and a full kitchen. The kitchen was great, completely outfitted with everything we needed to prepare our supper but when we pulled out the sofa bed for our son, there were no bed linens - just a bare mattress. We ended up improvising by taking the linens off one of the queen beds but I guess you need to alert them ahead of time if you're going to need to use the sofa bed. We all slept well through a quiet night - it's located far enough from the Interstate so you don't hear the traffic. The breakfast is a standard Best Western buffet style spread with all the usual offerings. The scrambled eggs were better than most and seemed like they were made from actual eggs cracked into a pan as opposed to the premix from a carton. The hash browns were not great as they were cold and soft. As were the tortillas in the tortilla warmer … stone cold so no sense in making a egg filled wrap. Also too cold was the water in the hot water thermos.. actually colder that what you could get out of the tap which made for a cold cup of tea. Some of the other items were hot enough and one of us enjoyed her biscuits and gravy. Overall a we had a good stay on our way to California and would recommend this Best Western to anyone looking for a clean, quiet place with all the facilities on hand.
Dear Areeyesea, Wow! What an amazing review. It warms our hearts to earn your recommendation. There are plenty of reasons to enjoy a visit to Best Western Plus Prairie Inn, and we are thrilled to hear that our hospitable staff and clean facilities were a few of yours. If you ever need anything, do not hesitate to reach out to the front desk. Thank you so much for the review. We look forward to welcoming you back again soon.
The staff was great helping with our needs. Iris did a great job for us from check-in to check-out. We have stayed here before and no difference in attentiveness. The pool was an added bonus, not too busy, as well as the hot tub.
When staying at Best Western Plus Prairie Inn, you can count on us to deliver top-notch hospitality on all occasions. Rest assured, Iris will be made aware of your wonderful recognition of service during your recent visit. Thank you for choosing to stay with us and awarding us a five-star rating. We hope future plans to return are in the works, as familiar faces are always a welcome sight!
Nice hotel and the staff were accomodating and helpful. Hot breakfast and delicious too. Need to drop by in the hotel when traveling in Oregon. You can make the hotel as a starting point for the beautiful places to visit nearby.
Thank you for your excellent review and recent stay with us at Best Western Plus Prairie Inn. We are thrilled that our fantastic service and stunning location impressed you, and we would be honored to welcome you back again anytime!
We have stayed at this Best Western Plus whenever we traveled between Spokane Washington and northern California and have enjoyed each visit without fail. Easy access from I-5, quiet and clean rooms, and a decent breakfast (thank you Shirley for all of your hard work!) all at a reasonable price are the main reasons why we return to this hotel. However, our last stay was memorable, thanks to Ellie and the hotel management. She quickly checked us in to the room we requested and let us know that a pot roast stew would be served at the manager's reception in the front lobby. Chocolate chip cookies were also provided along with hot coffee next to the fire place. After a long drive, those amenities were definitely appreciated. Also, the old coffee maker in the room was replaced with a new Kerrig; talk about an upgrade! There is no question that we will be staying at the BWP Prairie Inn on our next trip.
Dear Glenn, At Best Western Plus Prairie Inn, we take great pride in going above and beyond for our valued guests, so we're so delighted to know that our efforts were greatly received by you. Thank you for spotlighting our delicious breakfast offerings, dedicated staff, and comfortable accommodations. Welcoming you back would be an honor, so please return soon for another five-star visit.
I have stayed here several times and have always had a great experience. Breakfast is good, and the hotel has a pool, hot tub, good internet and conference room the fitness room is pretty good as well. This hotel is a great value - you'll have to spend 10-25% more to match it. Thanks, Prairie Inn!
One thing is for certain, anytime you visit Best Western Plus Prairie Inn, you can expect the best value. Thank you so much for highlighting our yummy breakfast and fantastic amenities. We hope that you got plenty of R&R. We appreciate you continuing to count on us during your travels, and we can't wait to welcome you back soon.
Hotel is nice. My best experience is with staff. Iris was the employee who checked me in. She was fabulous! She was so friendly and informative. I truly appreciate her dedication to her job and cannot express how much I appreciate the upbeat attitude.
Many thanks for your feedback! Iris is indeed a rockstar, and we'll be sure to let her know about the positive impression she made on you during check-in. We have no doubt she'll take great care of you again here with us at the Best Western Plus Prairie Inn, so please hurry back!
This was by far one of the best hotels I've stayed in. So clean, comfortable beds, great staff. Fresh cookies at check in, soup service in the evening, and a very good Breakfast. I would highly recommend staying here.
Dear Deanna, Thank you for choosing our hotel for your recent visit to Albany. We're glad you had a wonderful visit with us and that you enjoyed our clean and comfortable accommodations, delicious breakfast and cookies, and exceptional service. It's the best compliment knowing you recommend us to fellow travelers. Our team looks forward to hosting you again at Best Western Plus Prairie Inn, so come back soon!
Rooms were clean, staff very friendly and breakfast was very good. Will stay again and will recommend this Best Western to family and friends. Wonderful coffee within walking distance and if you have a dog there is a park also within walking distance.
Thank you for sharing your wonderful experience at Best Western Plus Prairie Inn. We are delighted you enjoyed our dedication to cleanliness, comfortable accommodations, delicious breakfast offerings, and central location. We look forward to welcoming you back, so please return soon for another memorable visit.
Excellent Motel!! I highly recommend the motel---comfortable room, very clean, great breakfast, reasonable priced. If we are ever in area again we will definitely stay there. It is obvious the owner is attempting to maintain the property to a very high level. Pool was being resurfaced while we there.
On behalf of our Best Western Plus Prairie Inn team, thank you for taking the time to share your five-star experience. We cannot thank you enough for your kind words and for spotlighting all we offer, including our efforts to constantly improve and evolve. Hosting your stay was the ultimate pleasure, so please come back soon for another memorable visit.
This is one of, if not the best, Best Western hotel we have ever stayed at. The staff was warm and welcoming, also very sincere. The hotel is beautifully decorated for Christmas, the room was wonderful with very comfortable king size bed. The breakfast was excellant, a cut above the breakfasts typically found at various hotels. The coffee was also very good. The owner/manager of this hotel certainly takes pride in his/her hotel and this make this place very special. We will certainly return the next time life takes us back to Albany, OR.
What a lovely headline and wonderful review. Thank you for joining us at Best Western Plus Prairie Inn. Our staff truly is the best in the industry, so we are thrilled you were impressed with all we have to offer. We look forward to welcoming you back again next year.
I stay at this hotel every time I attend a convention at the Willamette Conference Center. The hotel staff is always friendly and the breakfast is great. The rooms aren't anything special but they are clean. The location is great and the price is very fair.
Dear Portja, Thank you for revisiting us over the years! We are delighted that our friendly staff, clean rooms, delicious breakfast, outstanding location, and excellent value continue to please you. It's a delight to host you, and we hope we'll see you again at Best Western Plus Prairie Inn!
Great place. Super clean and very comfortable. Coming back for sure. The breakfast was great and the location was perfect. Fresh cookies and soup in the lobby, fluffy pillows on the bed, and updated rooms.
Dear Aaron, Thank you for joining us at Best Western Plus Prairie Inn and taking the time to let us know how much you enjoyed your stay. We are thrilled to know our perfect location, clean, comfortable rooms, and delicious breakfast impressed you so much. We are also happy that our delicious cookies and soup helped you get over your team's loss. It will be an honor to welcome you back again, and hopefully, you'll also be able to enjoy a team victory during that stay as well.
The staff was very Friedly. Bed was very comfortable. Breakfast was great. Vanity drain needs to be cleared. Shower diverter squealing and does not send all water to shower head. Refrigerator was nice and cold.
Being a part of your wonderful stay is the greatest compliment. Thank you for spotlighting our friendly staff, comfortable accommodations, and delicious breakfast offerings. Your feedback is also much appreciated as we constantly work hard to improve in the areas that matter most to our valued guests. It would be an honor to welcome you back, so please return to Best Western Plus Prairie Inn soon for another memorable visit.
Well, I stay here often, and I wouldn't want to go anywhere else. I have never had a problem with anything that wasn't addressed amenity here. The staff is very friendly and knowledgeable. My room is always clean and ready to go. I love the access off the freeway and how close shopping and fuel are. I highly recommend Best Western Plus Prairie Inn Albany Or. And Their breakfast is amazing. Thanks Rick
Dear Richard, What a delightful review to read! Hosting you at Best Western Plus Prairie Inn is always our pleasure, and we are elated that our delicious breakfast, amazing staff, and comfortable accommodations always provide you with a top-notch stay. Thank you for the heartfelt recommendation, and we look forward to welcoming you back again soon.
Convenient location; rooms clean; quiet hotel. Located across the street from big city park; good place to stretch your legs and take a walk. Unfortunately, hot tub not working. Would stay here again.
On behalf of our Best Western Plus Prairie Inn team, thank you for sharing your great experience. We are delighted you enjoyed our convenient location and peaceful, clean accommodations. Please come back soon so we can earn that fifth and final star; we're confident we can impress you.
The staff was super nice and helpful, and the room was amazing it was worth every penny. My only complaint was it would have been nice to have a vending machine on the top floor but when i went to check out they were being installed.
Dear Joshua, Our friendly staff truly enjoyed hosting you and will be proud they were a highlight of your visit. We're glad you enjoyed your stay, and we look forward to hosting you again at Best Western Plus Prairie Inn!
I was in the area for business and appointments that took two days. The bed was wonderfully comfortable, it was very nice to treat myself to a bath each night and a shower each morning, both were hot with the perfect amount of pressure. Everything was clean and there was even chicken noodle soup in the lobby my first evening!
If you're looking for some comfort and relaxation on your business trip, look no further than Best Western Plus Prairie Inn. Thank you so much for the perfect rating. It would be an honor to welcome you back again soon.
Could have been much cleaner. Found ball of tissue in closet, snack bits under the foot stool. Breakfast buffet OK but all counter tops covered in crumbs and food debris. Food bits on floor and tables.
Thank you for staying with us and taking the time to share your thoughts. While we're glad much of your stay was pleasant, we apologize for any concerns about cleanliness. We'll pass your comments along to our housekeeping staff, and we hope to see you again should you be back in the area.
I found this hotel to be clean and fresh. the breakfasts were good and the staff friendly and helpful. The rooms were clean and kept clean during our stay. Though slightly off the beaten path, it was close to shopping and restaurants. we stayed there for the Oregon Flock and Fiber Festival at the fairgrounds, though not next to it it was close enough that it only took a couple of minutes to get there. The rest of Albany and its attractions were just on the other side of the freeway, it was easy to get around. Definitely would stay there again.
Dear Rfiorica, We're always thrilled to hear when our guests have had a wonderful stay at Best Western Plus Prairie Inn. It's especially great to know that our friendly staff, delicious breakfast, and clean accommodations were all highlights of your visit. We consider it a wonderful compliment that you wish to return! Thank you so much for sharing your kind words, and we look forward to welcoming you back soon.
This place is dated and in poor repair. The jacuzzi tub in my suite did not work. The pool and hot tub were closed for chemical reasons. Out of order signs everywhere. Rooms/hallways dingy and stained; even when cleaned they don't feel clean. Breakfast was fair and the staff was friendly and courteous. I understand that there are staffing shortages everywhere, and I don't fault them for the issues experienced during my stay. The property owner/franchisee needs to invest in some serious overhauling/renovating to bring this location up to par, considering it is designated as a BW Plus property.
Feedback from our guests is always appreciated as it helps us improve. We're glad you appreciated the included breakfast and that you felt welcome while you were here. However, we apologize for any concerns about the condition of the property. We'll keep your comments in mind, and we hope you'll allow us another chance to impress you.
This is a terrific place to stay. A definite "Plus" hotel. We have stayed here at least three times while visiting our son at Oregon State. It is definitely worth the extra 15-minute drive from OSU. The beds are comfy, and the rooms are clean. Breakfast is a full one, and the woman that works it is super friendly. Also, the front desk staff, especially Travis, is a true hotel professional, accommodating, and performs as a concierge with tips for things to do and places to eat. My dog loves this place because there is a bit of a dog park at the back that is safe from traffic and has tons of groundhog smells! There is also a park close by that is good for a dog walk/ball throw too. The area feels quite safe, and the hotel also has cameras all over the parking lot. The Albany Police drive through the lot at night. I felt quite comfortable leaving a trailer in the back with all my son's furniture in it. Be sure to look out for the family of groundhogs that make occasional appearances in the front yard, next to the creek.
Thank you for your recent stay at Best Western Plus Prairie Inn, as well as your wonderful review. We know that our furry friends are part of the family, so we are happy to help accommodate your needs to have them join you. We are also thrilled to know you enjoyed our clean accommodations, great breakfast, and wonderful staff. We look forward to having you stay with us again the next time you are in the area.
I Love Best Western for roadside motor inns. Most of them are older properties but they are all in excellent condition and every one of them are tastefully decorated. This one's no exception. If you're tired of the corporate, cheap pre-fab more modern chains, try Best Western. This one is very nice. Warm colours inside, inviting check-in area, and BW's famous hot breakfast. I highly recommend this property.
Dear Mark, It was truly a pleasure to welcome you to Best Western Plus Prairie Inn during your recent stay. We're delighted to hear you had such an enjoyable experience and appreciated our well-decorated and inviting accommodations, as well as the opportunity to try our delicious and hot breakfast menu. Thank you for taking the time to share your positive review and recommendation, and we hope to have the opportunity to welcome you back the next time you're in the area.
We very much enjoyed our stay at the Prairie Inn. The rooms were very clean and quiet, the staff was the best, friendly and very helpful. Breakfast was great and so much to choose from. Shirley in the breakfast room is a treasure, she kept everything well stocked and made you feel like family. The 24/7 coffee and cookies were welcome. This will be our place to stay when we‘re in town visiting family.
Dear Margaret, Knowing that we are now one of your go-to places to stay when in Albany is a fantastic compliment, and our entire staff thanks you for your kind words! It would be our pleasure to host you again, and we hope that you are already making future plans. Come back soon!
I lived at the Best Western Plus Prairie Inn from February - September of this year due to a house fire. The Staff was amazing! They're friendly, polite and ready to provide you with great service. The accommodations were clean, and has the BEST continental breakfast around. (Biscuits and gravy are yummy) . Coffee is available 24/7 and homemade cookies in afternoon and evening. I'm a senior citizen with health issues and they NEVER failed to ask if I needed anything or to ask how I was feeling. Jenna, Larry, Shirley, Elizabeth and Iris started out as staff, but quickly became Family. I truly appreciate each and every one of them and plan on staying in touch with them. Do your self a favor and stay at the Best Western Plus Prairie Inn in Albany, OR.
It was a pleasure reading your review of Best Western Plus Prairie Inn. As you mentioned, we have an exceptional team whose top priority is making sure every guest is comfortable and feels at home, so we are thrilled you were impressed and felt cared for. We will enjoy sharing your compliments with each of them. We are also delighted you enjoyed the delicious breakfast and warm cookies. It would be an honor to have you visit us again soon.
Everything about this hotel met my expectations.....the rooms were extremely clean, staff was so welcoming and they greeted us with cookies, breakfast was delicious and with so many options even my picky eaters were happy.
There is nothing that makes us happier than hearing a guest had such a fabulous stay that they highly recommend us to others! We are thrilled to hear your experience was everything you were expecting and more and that you all enjoyed our wonderful breakfast and delicious cookies. We are excited about your next stay at Best Western Plus Prairie Inn.
I love staying at the Best Western prairie inn in Albany it's clean it's quiet it's safe and the management and staff are amazing. the breakfast is always amazing they open up a little early sometimes so we can leave early.
Dear Jong, Your lovely compliments on our fantastic service and spotless, peaceful facilities mean the world to us! Thank you for your glowing review, and we hope that you will come back to see us at Best Western Plus Prairie Inn again soon!
This Best Western is my new favorite hotel !! The property is Rustic and Inviting!! Beautiful Decor all throughout!! Super Clean facility. The breakfast was great!!! Lots of hot food choices. The staff were all super friendly!!!! 5 stars !!
Exceptional service and comfort! Anyone will have an excellent experience here. Great mattress. Clean room. Great breakfast and friendly staff. Close to everywhere we needed to visit. The little gift bag at check in is a nice touch.
Your outstanding review of your stay with us at Best Western Plus Prairie Inn is much appreciated. We are happy to see that our fantastic location and excellent service, as well as our tasty breakfast offerings and comfortable accommodations, managed to impress you. The next time that you find yourself in the area, we would be honored to welcome you back again!
Hotel was clean, staff was very friendly and helpful. Breakfast was the same every day it would be nice to change it up. It is a pet friendly hotel. They had a indoor pool and hotub. We were on an upper floor so we didn't have noise.
Dear Cellerini, Thank you for visiting Best Western Plus Prairie Inn. Our housekeeping team is pleased you noticed their focus on cleanliness! We appreciate your thoughtful feedback on breakfast, which we'll consider when we revisit our menu. Next time you travel to Albany, we hope to welcome you back for another comfortable stay!
Had not stayed her before, but it worked out well as the Corvallis location was twice as much. Code to the freeway, and downtown Albany. Only 30 mins from Corvallis. Staff was super friendly and helpful
Dear Eric, Thank you for your glowing review of your stay at Best Western Plus Prairie Inn. It is fantastic to see that you liked our friendly, helpful staff and found our location convenient for your needs. We look forward to seeing you again in the future.
Appreciated the front desk service and bottled water upon arrival. Appreciated the early hours to use cardio. equipment. Would recommend stay for the hotel's cleanliness and location. Proud to be a frequent user of BW.
Thank you for sharing how much you enjoyed your stay at Best Westen Plus Prairie Inn. It is awesome to see that you were able to utilize some of our great on-site amenities and had pleasant interactions with our friendly staff. Please come back and see us again in the future.
Great breakfast, value in line. Location good for Silver Falls exploring. Staff excellent and friendly. Rooms clean and all amenities in good shape. We stay almost exclusively at Best Western and had a great time.
Dear Phil, Our unbeatable location and yummy breakfast are just a few reasons guests continue to count on Best Western Plus Prairie Inn, and we love to see that these were some of your highlights as well. Thank you so much for the fantastic review. We can't wait to welcome you back again in the future.
We were placed in a hotel by our insurance company after a car came through our bedroom wall on July 21, 2022. We were put up at the Best Wester Prairie Inn located in Albany, Or.. From our check in date for the next several weeks this hotel was our home away from home and we could not have asked for a better place to be! From the night I checked in and was helped by Cynthia our stay was exceptional. We encountered multiple staff members over the 7 weeks we were there and I can honestly say I never walk past on with out them saying “Good Morning!” or any other salutation. They are all very warm, welcoming, polite, and will speak every time they see you. The house keeping staff is top notch the rooms are very well taken care of. The breakfast is awesome Miss Shirley takes time to speak to her guest she gets to know them and I can promise before the end of your time with her she will make you feel like family. From time to time Iris would fill in and she is just as wonderful as miss Shirley. Iris also works at the front desk as well and she will always greet you with a smile. Jenna is the GM and she is the best at what she does she is always available to her guests and makes sure that their stay at her hotel is nothing less than extraordinary. I could go on and on with singing their praises but I'm pretty sure I'll run out of room. If you find yourself in search of a hotel while in or close to Albany, Or do yourself a favor and stay at The Best Western Prairie Inn I promise you will not regret it! They will always have fresh coffee with those delicious flavored creamers and fresh baked cookies for the guest to enjoy. Thank you to every for making our stay much more bearable y'all are the real MVP's
Dear Whitney, It's delightful to know that our amazing team members helped make your visit to Best Western Plus Prairie Inn that much better and that you had a great time overall with us. Your recommendation means the world to us, and we hope to see you again soon!
Best western employees and managers are top notch, they really want your stay to be enjoyable! The staff always greets newcomers and take good care of their needs! I will be back soon. The rooms are really quite nice for business travelers, they have a sizable desk and plenty of clothes cabinets.
Thank you for your glowing review of your stay at Best Western Plus Prairie Inn. It is wonderful to learn that you liked our well-equipped, clean accommodations and had pleasant interactions with our friendly staff. We look forward to seeing you again in the future.
I just stayed another week here and the staff was just as great as I the last time. Comfortable bed, clean room, close to the freeway and just about anything you could need, including a few coffee shops (Bently's coffee is 200' away - check them out, too!) , several restaurants, fuel, groceries, etc. within 1-3 miles. Really no downside to staying here, only positives, and easily one of the best values in Albany, OR.
A fantastic location, attentive service, and comfortable accommodations are all aspects of staying with us at Best Western Plus Prairie Inn that our guests can rely on, and we are glad that you appreciated them as well! Thank you for your thoughtful review, and we hope that you will come back to see us again soon!
Have stayed on many occasions in Albany, and always enjoy our stays. Personnel great, quiet, convenient to I5 and surrounding areas, good breakfast. Being dog friendly, with nice walks in the surrounding area makes it ideal for pet lovers.For us its a no-brainer - recommended!
Dear John, Being deemed your home away from home is the greatest compliment, and we are delighted to hear that you enjoyed our peaceful atmosphere, delicious breakfast offerings, and prime location. It would be wonderful to welcome you back, so please return soon for another five-star experience.
We stay here each year for the Northwest Air and Art Festival. It's ideally located. The hotel is clean. The beds are good. The service is excellent. The breakfast has many choices and is well prepared. A wonderfully friendly and helpful staff.
Dear Jack, Thank you for the excellent review of your recent stay at Best Western Plus Prairie Inn. We're glad you had another wonderful visit with us and that you enjoyed our convenient location, clean and comfortable accommodations, delicious breakfast, and exceptional service. Our team will look forward to hosting you again when you return to Albany.
We are traveling on the West Coast, and this hotel is very convenient and well maintained, and the staff is very professional and helpful, even berry preserve on the Breakfast was delicious! Bottom line: location, cleanest, and friendliness.
It was a pleasure to welcome you to Best Western Plus Prairie Inn! Your compliments humble us, and we will surely share them with our staff. Thank you for choosing our hotel, and we hope to welcome you back again soon!
Clean, quiet and close to everything. Nice park with ponds just up the street. Shops and restaurants nearby. Beautiful waterfalls at Silver falls state park only about40 minutes.OSU close and Salem about20 minutes. Great town within driving distance of everything you want to do.
Thank you for sharing your comments with us! We are happy to hear that you appreciated our clean and peaceful atmosphere, as well as our convenient location. It was truly a pleasure hosting you, and we hope to see you again soon!
Excellent friendly front desk and staff.Great breakfast. Clean and appealing. Appreciate the service! Rooms up to date. Helpful to answer questions. Willing to provide information. Close to restaurants and shopping malls. Quiet location. Great parking access. Mindful of safety of guests!
Dear Randy, Thank you for the outstanding review of your recent stay at Best Western Plus Prairie. We're glad you had a wonderful visit with us and that you enjoyed our clean accommodations, delicious breakfast, excellent location, and friendly and helpful staff. It would be our pleasure to host you again should you return to Albany. Familiar faces are a welcome sight, so come back soon!
As always with Best Westerns, we were very pleased with our stay at the Albany Best Western. The location was very convenient to the Albany Fairgrounds. The staff was great, room neat and clean, and a good breakfast.
We're delighted you enjoyed your stay at Best Western Plus Prairie Inn! It's great to know that our clean, comfortable rooms, tasty breakfast, and convenient location impressed you. Our friendly staff will also be glad you felt welcome while you were here. The next time you're in the area, please come see us again.
Our room was clean and comfortable. The hotel is a very short walk from a nice park that also has a dog park. Our only complaints were that we couldn't get wifi in our ground-floor room and the breakfast buffet was out of many items hours before it closed.
It is music to our ears to hear that you and your furry friend had a wonderful experience at Best Western Plus Prairie Inn. Thank you so much for highlighting our comfy accommodations and clean facilities. Rest assured that our team will look into these additional matters to ensure that everything is well-stocked and operational. With that being said, we would love to welcome you back again soon.
Front desk was fast and friendly rooms were nice and clean bed was more Comfortable then others I been in . Bed on the most part is the same as other but staff was on the ball to get out more food if needed
Dear Jason, Thank you for sharing your input with us. We are happy to hear that you appreciated our friendly staff members, clean accommodations, and comfortable beds. It was a pleasure hosting you, and we hope to see you again soon!
It breaks my heart to think about the experience we had here after all of my research and past experiences with other Best Western Hotels. The room was not clean, there was a blood stain on my daughter's comforter, missing the conditioner dispenser, room phone didn't work, they changed my room I reserved when I was a few hours away after I confirmed it twice. They stated the people before me damaged the room, but no one could tell me what happened and one employee said no damage ever happened. The screens were riddled with holes and cobwebs and moths, the air conditioner in my room fell flat. The staff, though nice enough, had no responses to anything I asked for help with INCLUDING AN INJURY aside from "oh I am sorry". This place is not great.
We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We are reviewing your concerns internally to ensure we meet our high hospitality and cleanliness standards. That being said, please know that safety is something we take very seriously, and we ask that you reach out to us offline if you wish to discuss this matter further. Your input is appreciated, and we hope for another chance to impress you in the future.
We stay at this property often. Staff is always friendly, rooms are clean, linens are plentiful and good quality. There is a park across the street that is a great place to walk dogs or just enjoy the area.
Dear Joan, Thank you so much for your comments, and we're delighted to hear that everything from our clean accommodations to our amazing location impressed you. We can't wait to host you again at Best Western Plus Prairie Inn, so please, hurry back!
Traveled with a small dog and we loved this place! The staff was very helpful and friendly. Breakfast had everything you'd want. There is a great huge park across the street that even has a dog park on the far side. There's a nice walking/running path around the park. Also a fun drive-thru coffee/tea place at the end of the street.
Dear Kimikoala, We're delighted that you and your furry friend so thoroughly enjoyed staying with us! We look forward to welcoming you back to Best Western Plus Prairie Inn for another excellent experience, so don't be a stranger!
We arrived late for check in and were greeted by one of the many Friendly Staff members. Excellent Location, just of Interstate 5, with plenty of Off Street parking. The room was clean, Beds Very Comfortable and quiet. Having traveled all day and in need of Sleep, this was really important.
We are thrilled to hear how much you enjoyed your stay at Best Western Plus Prairie Inn. We know there is nothing better than a great staff and comfortable bed to return to after a busy day, so we are happy you were impressed. Should your travels bring you back to the area, we hope you choose to stay with us again.
No matter what location we stay at, Best Western is consistently excellent! From room amenities, to hotel amenities, staff treatment, free breakfast!!! Everything about our stay with BW is always good, we really don't like to stay anywhere else honestly.
Dear Rachel, Thank you for sharing how much you enjoyed your stay at Best Western Plus Prairie Inn. We are delighted to see that you enjoyed our delicious breakfast options and had pleasant interactions with our friendly staff. Please come back and see us again in the future.
Very clean, nice upgrade, Sheena front desk clerk made up feel right at home, full breakfast too, suite very comfortable, we liked fridge with freezer too for our ice packs, surrounding area very safe & Tv had a guide, we were very happy, very
Dear Marion, Thank you for sharing your comments with us. We are glad to know that you appreciated our friendly and welcoming staff members, clean accommodations, safe atmosphere, and delicious breakfast options. It was truly a pleasure hosting you, and we hope to see you again soon!
First time back to Albany in almost 2 years. It was so nice to breeze thru checkin and hear the list of amenities available once again. Especially pool and full breakfast. The staff at checkin knew what they were about and all went well. Room was top notch the bed was wonderful and everthing was nice, new and clean. Check out express meant I didn't even slow down on my way to breakfast, than back to work.
Dear Robert, Thank you for sharing your comments with us! We are thrilled to know that you appreciated our warm welcome, helpful staff members, and comfortable accommodations. It was a pleasure hosting you, and we hope to see you again in the future!
This hotel was such a nice stay. We arrived and the front desk attendant gave my kids just baked cookies. The room was a decent size and very quiet. The bed was very comfortable. The pool was nice for the kids to play in. In the morning, we were impressed by the breakfast options available. All of the staff was very pleasant. There are several restaurants nearby, as well as a Safeway and gas stations. Definitely a place I would stay again if we were driving through the area.
It's so good to hear from you, and we are thrilled to know you had a great stay at Best Western Plus Prairie Inn. We are delighted to know that you and your family enjoyed our comfortable accommodations, refreshing pool, and delicious breakfast offerings. It would be wonderful to see you again, so please come back soon!
My preferred hotel in Albany, OR. My husband and I first stayed at this hotel years ago and since that time I have specifically chosen this hotel while traveling for business and pleasure. My recent stay included myself and my granddaughter while visiting family on the Oregon Coast. The location is right off I5, close to shopping, restaurants and more. The staff are so polite and the rooms are always clean. I highly recommend Best Western Plus Prairie Inn while you are staying or passing through.
We're so happy to know that you enjoyed your time with us at Best Western Plus Prairie Inn and that our amazing location, as well as our hospitable team members, impressed you. It would be a pleasure to host you again the next time you come to the area, so please, hurry back!
Very clean facility with very friendly staff. Great breakfast buffet with great service. The room was clean without bugs or odors. There was no noise from the highway that was located close by. We were very happy with this hotel and would rebook a stay when traveling through Redding.
Thank you! It's reviews like yours that make our day so much brighter. We know how important a clean room and good breakfast are so it's a pleasure to hear we were able to help you start your day on the right track. We look forward to having you stay with us again at Best Western Plus Prairie Inn.
Great Hotel, clean, friendly staff, Great breakfast. Easy access to & from I-5 freeway. A nice place to stop for the night before heading home. Town is just 2 minutes away and there is even a Costco . This was our 2nd stay at this hotel and we were not disappointed.
Dear Emily, Thank you for sharing your input! We love to host returning guests, and it is wonderful to know that you enjoyed our clean accommodations, friendly staff members, delicious breakfast, and convenient location. Safe travels, and we hope to see you again in the future if you return to the area!
Stayed two weeks in a row, first week other than extremely slow service, the stay was pleasant. However, the second time I stayed, service was painfully slow again, I was charged twice for my stay (not a deposit/hold) the room was nasty, bed smelled of death every time I moved. The shower had someone else's hair on the wall and shower head. When I asked about the double charge upon checkout, I was told it was an accident, too many new employees. Same excuse for the dirty room. I was assured I would get a refund immediately, it took two weeks for them to process it. Plenty of other options in the area, I won't be staying at this one again
Thank you for taking the time to let us know about your stay. It is disappointing to hear that your room did not meet your expectations, and we will work with our team to address the issues you have mentioned. Please know we expect our service to be friendly and efficient and your experience will be shared with the relevant departments as we are always striving to improve. We wish you pleasant future travels.
This is my favorite Best Western Hotel. It is super clean and friendly. They have the best breakfast of any that I've had. Staff is on the job with energy. The breakfast staff was attentive, going in and out and keeping food refreshed and the tables clean and ready for the next wave of customers. I have stayed and this Inn a number of times. It is always consistantly excellent.
Dear Larraine, It is a huge thrill to know that we have topped your list of Best Western experiences. We appreciate your loyalty and continued trust in our service. Our entire team here at Best Western Plus Prairie Inn works hard to deserve it! Thank you for taking the time to highlight our delicious breakfast and stellar service. We look forward to hosting you again the next time you want to get away from it all!
This hotel is amazing. My family and I felt is safe, welcoming, and very comfy especially after arriving late at night. I called before hand in hopes of making a reservation and the system was down but Bob was still able to accommodate a reservation for us. Thank you Bob and all the staff.
Thank you for your recent stay at Best Western Plus Prairie Inn. We are thrilled to hear you found our accommodations to be so perfect for your needs. We know how important it is to have a safe comfortable place for your family, so we are happy you were impressed. Our team always strives to make sure every guest has the best experience possible, so they will be thrilled to see your review. We look forward to you visiting us again the next time you are in the area.
Stayed for leisure with my dog. Excellent room and nice pottie areas for my dog. Huge park across the street for more exercise. Decent breakfast, rooms clean and well furnished. I felt very safe as a solo women traveler and would recommend to friends.
Dear Janet, Thank you for your recent stay at Best Western Plus Prairie Inn, as well as your wonderful review. We know that our furry friends are part of the family, so we are happy to help accommodate your needs to have them join you. We are also thrilled to know you enjoyed our clean accommodations and wonderful amenities. We look forward to hosting you again the next time you are in the area.
The check in was quick. The room was clean and I barely heard any other guests while we were there. The point of the stay was just to get sleep and a shower after driving long hours. I am used to hotels near major highways being noisy, this was not.
Dear Blair, Thank you for taking the time to share your comments with us. We are happy to hear that you appreciated our clean and comfortable accommodations, as well as our quiet atmosphere. Happy travels ahead, and we hope to see you again in the future!
Unfortunately did not get the opportunity to stay at the hotel so my review is based on communications and attempt to check in. I called the week before to confirm we were travelling with a cat and dog, to ensure that was ok. Received assurance on the call. After a long day of travelling we tried to check in and were told they don't accept cats. Had to scramble to find alternatives. The person at the counter was unable to offer any assistance - other than to suggest we leave the cat in the car overnight (not helpful). In fact there is a Holiday Inn two minutes away that we found - probably something that would be good for the front desk staff to know and share.
Dear Kelly, Thank you for sharing your experience. Please accept our apologies for any miscommunication regarding our pet policy. We'll be using your constructive feedback to help our team improve so any missteps won't be repeated. Should you return to Albany, we hope to have another opportunity to provide you with the restful stay you had anticipated.
Nice staff! Helpful and friendly! The bed was comfortable. The hotel is dated and so are the rooms. The breakfast was good, well laid out with a good selection to choose from. Location is convenient and close to downtown area.
It's always a pleasure hearing from our guests. We're glad our convenient, comfortable accommodations impressed you and that you felt welcome while you were here. Thank you for sharing how much you appreciated the included breakfast. Please accept our apologies for any concerns about the age of the property. We'll keep your comments in mind for future improvements, and we invite you to stay with us again during your next trip.
Great location, very friendly staff, clean and quiet with great accommodations. Breakfast was excellent! Very nice and clean rooms and peaceful. Well kept motel. Thank you for everything!!!!!!!!!!!!!!!
Wow, this is what we love to hear. We're thrilled to have exceeded expectations with our clean, quiet, comfortable accommodations as well as our dedicated team. Reviews like yours let us know we're doing something right, so thank you so much for sharing!
Clean and over the top friendly! We would go out of our way just to stay here again. We had a long and funny conversation with the lady who took care of breakfast. This was a very pleasant stay. The price was also fair...
What a lovely review to receive! We are thrilled to know that you enjoyed our clean accommodations and friendly staff members. Thank you for sharing your input, and we hope to see you again soon!
Spent the night with my mum. We are on a mum and son trip. Bob, was so nice and so kind and was very helpful considering I asked him a lot of questions. Very spacious room. Great morning breakfast!!!!
We were honored to host you and your mum at Best Western Plus Prairie Inn. It was our pleasure to provide you with spacious and comfortable accommodations during your road trip from Canada. Rest assured, we'll be sharing your kind compliments with Bob! Should your travels bring you back to Albany, we hope to see you again!
It was my first time staying here, The staff was very friendly and made me feel very welcomed. This best western is clean and the food was great! I was traveling back to Los Angeles and called them late in the evening in an attempt to find an available room, the gentleman I spoke to (sorry I could not remember his name) was very helpful and upon my arrival, he made my check in process very easy and expedient. Overall, my experience was great and I recommend this best western. Thank you staff for making my stay a great one.
Thank you for the outstanding rating of your recent stay at Best Western Plus Prairie Inn. We're glad our excellent accommodations and friendly service exceeded your expectations! Cleanliness and delicious dining are all waiting for our guests when they visit us. It's a wonderful compliment to know you recommend us to fellow travelers. It would be our pleasure to host you again in Albany. Familiar faces are a welcome sight.
Check in was easy we didn't have a reservation we got a good room rate the desk clerk was very friendly our room was clean it was awesome… They gave us directions on a good place to eat and told us where we could get our free buffet breakfast the next morning which was absolutely delicious.
Dear Margaret, We are thrilled that you appreciated our attentive service and delicious breakfast offerings and that we were able to accommodate you on short notice! It was a pleasure hosting you, and we hope that you will stop by to see us again at Best Western Plus Prairie Inn soon!
Very helpful staff at check in. Breakfast was very good. Half the rooms face the parking lot which we wanted so as to keep an eye on our bike on the bike rack of our car even though the bikes were alarmed Staff very helpful to get us a room overlooking our car. Breakfast was very good - hot and cold. Lots of room in breakfast area
We loved hosting you at Best Western Plus Prairie Inn. It was our pleasure to start your day off with a tasty breakfast with an assortment of offerings. Our front desk team does all that they can to honor requests, and we're so glad your room was exactly what you were hoping for. We look forward to seeing you again.
This hotel needs some updates. When you spend 170 a night for a spa tub you should be able to enjoy it. The buttons on the tub were removed so there was no way to reduce the pressure of the one jet on the tub that you sit against. The pressure was so forceful that I ended up with a bruise on my lower back. When the jets timed out we did not turn them back on. We did not pack usb plug in as most hotels have them already in the rooms. On the lamps etc. we ended up going to a store and purchased them.
Though we are an older building, we do our best to maintain a high level of comfort, however, we apologize if we weren't able to meet your expectations. We'll keep your thoughts in mind as we improve, as we're always using guest feedback to influence future decisions, and we hope to see you again going forward.
We were on a long road trip from California to Washington State, so we were a bit tired and looking for a good place to rest. You all know that being exhausted from travel can make you irritable and picky. With that being said, when we walked in to the lobby, to ask about vacancies, we were pleasantly surprised at how clean and up to date it was! Larry, the Front desk manager got us checked in quickly and Eddie( I didn't catch his title) was great to converse with!!! We felt so welcomed and happy with our decision to stop when we did! After a much needed nights rest we headed down to the continental breakfast and were again joyed to see the great selection of breakfast items! I again failed to get a name, but the woman working the breakfast was so on task and being sure that everything was full and available! We can't thank this staff enough for making our stay as comfortable and enjoyable as it was!!!! Thank You Dave and Tina Martinez
Dear Dave and Tina, We're honored to have impressed you both at Best Western Plus Prairie Inn! It was our pleasure to fuel your day with a tasty breakfast, and we're glad you appreciated our assortment of items. We look forward to sharing your compliments with our amazing team members, as they strive to deliver memorable service. We hope to see you again next time your travels bring you through Albany!
We were impressed with the BW Plus Prairie Inn. We stayed on a Friday night and families and travellers were plentiful. Reception was great and the room very comfortable. The highlight of our stay was the breakfast, which was one of the best that we have had at a BW facility. Kudos to the attendant who ensured offerings were replenished and other needs met. Of particular note was the availability of heatable, ready to eat meals and side dishes at a reasonable price. One could have made a meal out of that. Reasonable price, easy to get to from the I-5.
Dear Terry, Thank you for your glowing review of your stay at Best Western Plus Prairie Inn. It is wonderful to hear that you enjoyed our delicious breakfast offerings and that you liked our clean, comfy rooms. We look forward to welcoming you back when you are next in the area.
I have stayed at this property several times over the years-it's conveniently located, quiet and clean. I have always had a pleasant experience. This time, unfortunately the TV was not working in my room, but Bob, the manager on duty tried to fix it as soon as he had a second and assured me that I could move if it couldn't be fixed the next day. It couldn't be fixed and the wi-fi was off and the awesome maintenance man Eddie, was honest to tell me it was unlikely to be fixed in my next 4 nights, so I moved and had a great stay. The entire staff was so helpful l and friendly with my dogs, from Bob, Eddie, Brianna and some whose names I did not get. This type of service is rare these days even at 5 Star hotels and is very appreciated!
It is our mission to go above and beyond to ensure that our guests have a fantastic experience, and to hear that our staff made such a remarkable impact on your stay is music to our ears. Thank you so much for continuing to count on Best Western Plus Prairie Inn during your travels. We can't wait to welcome you and your furry friends back again soon.
We always stay here when in Albany. Friendly staff, clean, and grandsons love watching the planes at the airport. Close to the fairgrounds, Timberlinn Park, and right off I-5. Dog friendly, and decent breakfast in the morning.
We love familiar faces, so thank you for continuing to choose Best Western Plus Prairie Inn when you're in town! Our clean, cozy, pet-friendly accommodations, hearty breakfast, and welcoming staff are the foundation of every great experience here, and we're thrilled you keep coming back for more. Until next time, all the best!
We frequently stay at this hotel when visiting family nearby. The staff is exceptional, and the rooms are nice and comfortable. This time we were given snacks because of our Diamond Plus status, which was a pleasant surprise, also.
Dear Nancy, It's always a pleasure hearing from our guests. We're glad our friendly staff and comfortable rooms impressed you and that you appreciated the snacks. If you're in the area again, please come back to see us.
Nice, clean, comfortable, friendly staff. Wonderful breakfast. Hot tub/pool not open due to maintenance. Nice workout equipment. 4 out of 5 stars due to pool hot tub not open. Easy access off freeway.
Dear Jill, Thank you for trusting Best Western Plus Prairie Inn with your recent lodging needs. We're delighted to hear you had an enjoyable stay and appreciated our clean and comfortable accommodations, as well as had the opportunity to try our delicious breakfast menu. However, we're sorry you were disappointed that the pool was not open during your time with us. We're grateful for your comments and hope to have the pleasure of your company on another occasion.
A well maintained best western hotel. Every covid-19 policies by the state were followed. Very easy check-in with pre register email. Very good breakfast with constant attendance by hotel staff. Room very clean.
Dear Jerry, Thank you for the outstanding review of your recent visit to Best Western Plus Prairie Inn. We're glad our clean accommodations exceeded your expectations. Excellent facilities, easy check-in, delicious breakfast, and attentive staff are all aspects our guests can expect to find when spending time with us. It would be our pleasure to host you again on a return trip to Albany.
This hotel was easy to find and and a great find at that! The beds were comfy, the staff was amazing, and the price was the real plus. I recommend this hotel to anyone traveling to Albany! They are pet friendly and welcoming form the minute you walk in to the minute you leave!! 5 Stars!
Thank you for sharing how much you enjoyed your visit to Best Western Plus Prairie Inn. We are delighted to hear that you liked our friendly guest service, and we trust you enjoyed a good night's sleep in our comfortable accommodations. Please come back and see us again when you are next in Albany.
In Albany for dog show. Nice to see dog waste stations and supplies. Location convenient to Expo, lovely big park and restaurants. Traveling on my own and felt safe & secure in both hotel and dog exercise area. I will definitely stay there again.
Dear Beverley, Thank you for sharing your lovely comments! We are happy to have had the opportunity to provide you with a comfortable, safe, and pet-friendly place to stay while you were in town for the dog show. It was a pleasure hosting you, and we hope to see you again soon!
This Best Western has friendly clerks, everyone is very nice, helpful as well as accommodating. Very clean, supplied with everything you need. Also the BEST complimentary breakfast I've ever had. My son & I both are very grateful to all of the Check-in staff. Hands down the Best, Best Western I've been at. Thank you, Mary & Djay
Dear Mary, Thank you for choosing Best Western Plus Prairie Inn. We're delighted our friendly hospitality and delicious complimentary breakfast were just a couple of highlights of your stay! We look forward to welcoming you back in the future!
We arrived at our prepaid hotel at 11pm after phoning for a late checkin. We had been on the road since morning. We were tired and ready for bed. We had checked the website prior to booking and we're told the facility takes "pets". We travel with our clean quiet well behaved cat. Willing to pay the an extra fee, we told the night clerk we have a cat and were told to leave the premises. The facility does not take cats. Our fee would not be refunded and we must find alternate accommodation. We were rudely told "We don't like your kind" The accommodations are misrepresented on their website. I wouldn't recommend this place. They can deny you a room, even if you prepay, for any reason they choose. We are an older couple, white snowbirds traveling to the sunshine.
Thank you for taking the time to let us know about your experience, but we are sorry to hear about the misunderstanding pertaining to our pet policy. We always suggest that guests call the hotel to confirm the policy and let us know what type of pet they have. Our website states that while we do allow dogs, we do not allow cats. We wish you all the best as your travels continue.
Our room had a couch in it that was a pull out and it was in horrible shape. By the time we realized it, it was late in the evening. But the cushions were stained and the mattress was horrible. The springs poking through it and mattress ripped. The pool was of course down as well which sucks to find out once you paid the amount we did to stay there.
Dear Lyssa, The issues you raise are important to us. While we're glad our friendly staff made you feel welcome, we apologize for any concerns about the condition of the bed and furniture. Your feedback helps us improve, and we'll look into your comments further. Should you be in the area again, please consider coming back to see us.
My wife and I routinely stay at this Best Western Plus on road trips between Washington and California. We are always greeted promptly and professionally during check-in, and checkout is equally quick. The rooms are clean, the beds are comfortable, and the showers are a welcome sight after a long drive. Recently, the hotel upgraded to a contactless room key system that works great. The free breakfast room offers a variety of options, is always clean and well organized, and saves both time and money. The coffee tastes great as well. There are inexpensive gas stations and quality restaurants close to the hotel. We have stayed at hotels in Eugene and Salem, and this hotel offers the best value.
Dear Glenn, We're proud to include you among our returning guests. It's great to know that our clean, comfortable rooms and excellent breakfast continue to impress you. Thank you for the lovely review! It will be a pleasure hosting you again at Best Western Plus Prairie Inn.
Very good access off I-5, very clean, beds are comfortable, and the staff are very helpful. Plenty of places to eat nearby and shopping and fuel are all within a mile or so. What I like the best is the way the staff treats you make you feel at home.
Dear Richard, Thanks for choosing Best Western Plus Prairie Inn. We work hard to provide a comfortable and welcoming environment, so we're thrilled you felt right at home at our property! Whether you are looking for a convenient location in Albany or clean rooms, we have you covered! Come back soon!
we have stayed in many best westren hotels but this one prarie inn the the best yet and the best price we have ever had ,we had the most comfortable bed will never stay any were else we travel this way 4 times a year coming home from palm springs, had a great quiet sleep ,great breakfast,and fantastic price. i will be bring my wife there in april
How wonderful to hear that Best Western Plus Prairie Inn is one of the best places you've stayed! We're thrilled our quiet, comfortable rooms provided you with the ideal place to rest and that you appreciated our affordable rates. We look forward to your next visit.
My husband and i had a room with a queen sized bed and a large comfy couch, which was near the window, and as i stayed in the room as he went off to dance at the fairgrounds nearby, it was perfect for me. The staff was kind and helpful and my room was immaculate. Breakfast bar and coffee we're very good. The location was quiet, even tho it is only a minute from the freeway. I look forward to returning there next time i travel to Albany, OR.
Dear Sammi, We hope you and your husband had a rootin', tootin' good time at the Square Dance Festival! From our spacious accommodations to our tasty breakfast, we're glad you had everything you needed to enjoy yourself while your partner was do-si-doing. The next time you're in town, high-step your way down to Best Western Plus Prairie Inn; we'll save a dance for you!
Excellent service.comfortable bed…great breakfast. Followed Covid protocol..wearing masks,and hand sanitizer was available. I liked the fact that the hotel had signage..No Mask…No Service..very clean lobby. It is very easy to see and accessible off highway 5
We're delighted you enjoyed your stay at Best Western Plus Prairie Inn! It's great to know that you had a comfortable night's sleep and enjoyed the tasty breakfast selection. Our friendly staff will also be proud you felt safe and welcome while you were here. If your travels bring you back to town, we invite you to stay with us again.
The air conditioner / heat is not easily controlled it takes a few hours to get the room cool and again a few hours to get the cold the room warmed up doesn't appear that the fan is working. I also asked for a late check out and was only given a half hour which has never happened before at any hotel I've stayed at quite often and usually I'm given till 12:00 or 1:00. Otherwise this day was fine
Dear Becky, It was truly a pleasure hosting you at Best Western Plus Prairie Inn. While we wish your entire stay had been seamless, we are grateful that you enjoyed our accommodations overall. We will discuss your concerns internally as we are always looking to improve the guest experience. It is our hope you will join us again the next time you are in the area.
We have a big family here so when we come down we always stay here. Easy access location, rooms are always clean and the staff is very courteous. Breakfast is a nice there, especially for my husband who loves breakfast and I don't! We don't always use the pool and spa but it is nice when you do! Also there is a good pet area because we always have our doggie with us!
It was a pleasure to read your outstanding review of your recent stay at Best Western Plus Prairie Inn. We love to hear from a returning guest who enjoys our convenient location, clean accommodations, great pool, delicious breakfast, and pet-friendly atmosphere. Our team will be on the lookout for your return to Albany. Familiar faces are always a welcome sight!
A quick overnight during a long road trip. Our room was sparkling clean and spacious. The bed was very comfortable (although I'm not a fan of the small square pillows) with crisp linens that were just the right weight. Our interactions with the staff were all friendly and accommodating. We frequently chose Best Western Hotels as we travel with a small dog traveling and find they are often pet friendly.
What a wonderful review to receive! We are thrilled to know that you appreciated our friendly and helpful staff members, comfortable accommodations, clean atmosphere, and pet-friendly policies. It was a pleasure hosting you, and we hope to see you again soon!
If you are looking for soundproof, this is NOT the motel for you. Plus the person that fixed breakfast on the 2nd and 3rd did not practice social distancing or wear a mask. She also interrupted our conversation continually. We just wanted a quiet meal and a quiet conversation with each other.
We appreciate you taking the time to share your constructive feedback. Please know that we strive for a comfortable and relaxing stay, and we apologize if you had any noise concerns. Thank you for sharing your feedback on our breakfast service, and we hope you found our food options to be tasty. If you travel to Albany in the future, we would be honored if you would consider staying with us again.
I would have stayed in Corvallis if I knew what we were getting into. Broken outside doors. Work trucks and workers smoking and drinking on landings. Broken laundry machines. Horrible location. Maybe it's the best in the Albany area but go another 10 miles for better lodging.
All comments are helpful, and we value your constructive input. It is our intention to provide our guests with comfortable accommodations and a welcoming atmosphere, and we are sorry to hear about your concerns on this occasion. Thank you for sharing your comments, and we wish you all the best in your future travels.
I love the people in charge they always greet me with a smile and positive attitude. My room is always neat and clean and ready to go. I wouldn't stay anywhere else, shopping and dining just around the corner great place to stay and reasonabley priced.
Dear Richard, Thank you for taking the time to review your stay at Best Western Plus Prairie Inn. It's so great to hear you enjoyed everything we have to offer! From our wonderful staff to the clean, comfortable room, it sounds like you had a wonderful stay. We are so glad we could provide you with a home away from home, while you were here for business. Thank you for sharing!
We stay at this particular hotel because it has always been a clean restful stay (no drama), and a great value. We have used a variety of rooms from the two queen beds suite with kitchen to the regular one king bed room, this time it was the two queen bed regular room - the décor was comforting appropriate.
Dear Donald, It was a delight to have you stay with us during your recent visit! We're glad you enjoyed your time at our hotel and had a restful experience. The next time you're in town, it would be an honor to welcome you back to Best Western Plus Prairie Inn!
We were on a roadtrip that included a car full of senior( oldies) siblings! Tired at the end of the day and hungry in the mornings… this worked out great!! Everyone slept well and and enjoyed the friendly atmosphere of the hotel. All this for a very fair rate!
We loved hosting you and your family at Best Western Plus Prairie Inn! Our team strives to deliver friendly hospitality, and we're thrilled you noticed their efforts! It was our pleasure to provide comfortable accommodations and a convenient breakfast in the morning. Next time you travel through Albany, count on us for the value you deserve!
No complaints here, staff was very friendly, rooms were clean and breakfast was perfect. They even had Ben & Jerry's ice cream available. They offer a nice indoor pool and spa so bring your bathing suits.
Dear Kay, We're so pleased to hear your stay was perfect at Best Western Plus Prairie Inn. Friendly service, clean accommodations, and a delicious breakfast are certainly compliments we like to hear. Many thanks for being our guest, and please make plans to visit Albany again soon.
The jets in our jetted tub were full of mold, our grandchildren found condoms in the pool and staff in the breakfast room were rude and assumed we were lying about having children upstairs we were taking cereal to rather than checking our reset.
The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness as well as for any perceived rudeness from our staff. We want all our guests to have an excellent visit, and we'll speak with our team about your comments. If you find yourself back in the area, we'd be grateful for the chance to offer you a more enjoyable visit.
Our room was on the first floor, which is a daylight basement, or half below ground. The hallway was dirty, and reeked of cigarette smoke. Our room did not smell, and was reasonably clean, but dark and dated. Oregon has a mask mandate, and the hotel had the appropriate signage, but the person checking in ahead of me did not have a mask. We f you stay here, ask for a room on the second or third floor.
Dear Jacqueline, Thank you for taking the time to let us know about your stay. We aim to ensure every guest has a clean, comfortable stay and we will be discussing your concerns with our team as we are always striving to improve. All the best in your future travels.
As a random stop on a road trip due to a cranky toddler, the staff was incredibly great to my family. Especially the kitchen staff during breakfast. Great food, and people!!!! Thanks for a great stay.
Dear Brittany, It was a pleasure welcoming you and your family to Best Western Plus Prairie Inn, and we are delighted to hear we were able to exceed your expectations during your time with us. It makes us proud that our spirit of service shined through during your trip, and we will be sure to pass along your kind compliments to our staff. The next time you are passing through, we hope you will rely on us for another excellent stay!
Great experience friendly staff perfect location amazing breakfast! highly recommend trying the suite for the price it is all in all great time.. Pool is open late to big parking lot nice rooms only down fall is the water pressure lol
Dear Raini, Thank you for choosing Best Western Plus Prairie Inn to host your stay. It is great to hear that you enjoyed our delicious breakfast offerings and friendly guest service. We are also pleased to see that you were able to spend some time relaxing at our pool and that our accommodations were to your liking. Please come back and see us again soon!
I was so happily surprised that Best Western offered free breakfast included with our stay. It was a good breakfast too - hot eggs and sausage (or sometimes bacon), cereal, waffles, and the full gamut. Even though they were busy, we comfortably sat and ate at our own table which was at a distance from others.
We appreciate your kind words regarding your recent visit to Best Western Plus Prairie Inn. It's wonderful to hear that you enjoyed our tasty breakfast during your stay. Please do not hesitate to visit us again the next time you visit the Albany area.
5 stars for the money. If all BW's were up to this standards/per value I would use them all the time. The food store in the lobby has an excellent selection for the traveling families, the breakfast and dining room are well above par. Location, Location, Location!
Dear Marcos, Thank you for sharing how much you enjoyed your stay at Best Western Plus Prairie Inn. It is awesome to see that you found our location convenient for your needs and enjoyed our on-site dining options. We look forward to welcoming you back when you are next in the area.
This hotel leaves a lot to be desired. We had an issue with the room AC that was never resolved. Also, the rooms are somewhat dated with small bathrooms and the sink is out in the entry way to the room. While the room was clean and comfortable beds the overall appearance was somewhat drab. The business center is not private at all and they have no printers to accompany the computers. The desk service was a little slow as every time we need service the attendant was in the back on their computer and pretty much ignored the front desk. The grounds need a lot of upkeep and the paring was limited with many big trucks and trailers using multiple spots.
Thank you for taking the time to leave us your feedback. While you were able to enjoy our clean accommodations and comfy bed, it appears we have some work to do. We are committed to providing the best experience possible, and you can bet that we will discuss your comments to ensure that we are adhering to this commitment. Please accept our apologies for falling short. We know that we can do better and welcome the chance to prove this to you.
Friendly staff, clean room n good food. Easy on/off I5 too. This was my third visit. I love this hotel. Pool was open. Great parking and members get a gift. Lovely. Close to shopping and restaurants which was very convenient.
On behalf of our team, thank you for choosing Best Western Plus Prairie Inn. Reading your review was a highlight of our day, and we're delighted our friendly team members helped make your stay even better. It was our pleasure to provide clean and comfortable accommodations for your trip to Albany. It's always an honor when we see familiar faces at our front desk, and we hope you will return for your fourth visit soon!
We were on our way to Seattle and spent one night here. Clean comfortable rooms, good typical BW breakfast, friendly staff. While being off the freeway and near a hobby airfield, it was a quiet experience!
It's always great to hear when a guest enjoys their stay at Best Western Plus Prairie Inn. We're thrilled to hear that you enjoyed our convenient and quiet location, as well as our friendly staff. We hope to see you again the next time you find yourself in Albany.
Our two night stay in September of 2021 had us interacting with multiple members of the staff who were quickly able to answer any questions we had. Breakfast buffet had more options than we had seen lately at other Best Western properties. Overall stay was very good. The only slightly negative thing I would say is the property is looking rather dated but it was very clean and well kept with a great staff. We would definitely stay here again if in the area.
Dear Troy, We're honored you chose to stay with us, and we thank you for taking the time to share your thoughts. It's great to know that our friendly staff and excellent breakfast impressed you and that you appreciated our attention to cleanliness. However, we apologize for any concerns about the age of the property, and we'll keep your comments in mind. Please come see us again soon.
Clean room, clean bedsheets, comfortable bed. No cigarette smell . Big countertop sink. The bathroom sink is separated from bathtub and toilet. It is located in the room. Plenty of outlets for electronics. Decor is simple and nice. There is a/c and heater. Checking in and out is a breeze. The room has a refrig and microwave. They provided hand sanitizer gel and wipes too. Free full breakfast. It was so good. No need to think of where to eat. Even sanitizing wipes were provided at breakfast.
At Best Western Plus Prairie Inn, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our check-in/out process went smoothly. The next time you're in the area, we'd be proud to host you again.
I have always loved staying with Best Western, but the staff here went over the top. I have been teaching my kids to respect the establishment and say please and thank you. The staff were great and listen to my children when they were thanking them for letting us stay and preparing meals in the mornings. This was memorable moment where they took the extra few seconds to listen to them and they felt heard.
Dear Theresa, Your excellent review of Best Western Plus Prairie Inn brightened our day! We greatly value your loyalty to our brand and are proud that you consider it to be superior. Our team will also be thrilled to learn that their courteous attention had such a positive impact on your children. Many thanks for your warm compliments and we hope you'll visit us again soon!
Stayed here 2 nites , it was very nice , indoor pool , nice breakfast buffet, . But I especially enjoyed the friendly guy on the lobby desk, big guy with a beard , did not get his name. Also the lady who ran the buffet, felt like I was in her personal kitchen. This is our go to place when visiting family in Albany, Oregon
Dear Maureen, We are honored to be your go-to-accommodations when you're visiting family in Oregon! Your repeat business definitely lets us know that we're doing something right, and we will certainly use your positive feedback to keep up the great work. Thanks so much and until next time!
This is a gem of a Best Western. Clean rooms, friendly, helpful staff, excellent breakfast. True value for money. Perfectly located. We will stay at this hotel every time we are in Oregon! Thank you for being so welcoming!
Dear Mary, Thank you for your glowing review of your stay at Best Western Plus Prairie Inn. It is fantastic to see that you liked our clean, comfortable accommodations, friendly staff, and delicious breakfast offerings. We look forward to welcoming you back when you are next in the area.
The entire crew was fantastic. i know enough about organizational culture to know it is top down when i see this. Consistent modeling and messaging to your staff to where I was blown away with the interactions and the over the top efforts in hospitality. Thanks for the incredible stay!
Dear Pat, Thank you for choosing to stay with us at Best Western Plus Prairie Inn. We're thrilled that our friendly staff made your visit so memorable. The pleasure was truly all ours, and we hope to welcome you back soon.
Over a 4 day stay and absolutely zero room service. None! We requested it verbally at the front desk and they replied they were short staffed and would not service any room. Couldn't even bring clean towels. Told me to throw my old towels in the hall!!!
We appreciate you taking the time to share your feedback. Our daily housekeeping is currently limited during these unprecedented times and we're sorry for any inconvenience. Thank you for choosing us for your lodging needs and we hope that your next trip goes more smoothly.
From the moment we arrived until we left the staff was helpful and kind. Breakfast was lovely, with GF options and good protein choices and excellent coffee. The pool and hot tub were a wonderful bonus after a long day's drive! The room was clean, with excellent beds and lovely shampoo, conditioner and bath gel provided. After we left, the front desk called us because they had found some jewelry and wanted to make sure we hadn't forgotten it. We will definitely stay here again! Thank you for a fantastic visit!
Our goal is to impress everyone who stays at Best Western Plus Prairie Inn, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that you felt welcome while you were here. Thank you for sharing how much you appreciated the many breakfast options. The next time you're in town, please come see us again.
Great friendly service. The hot breakfast and cold breakfast choices were outstanding. Would recommend this hotel. Easy access off of the highway with no problems during the 4 night stay. Ask for a handicap room if you need as the toilets are very low to the ground if you are an older person. AARP gives discounts to Best Western, so that is worth noting.
Dear Terry, From the entire Best Western Plus Prairie Inn team, thank you for choosing us! Our team was honored to be of service to you, and we are so happy you had everything you needed for a comfortable visit. Your recommendation means the world to us, and we hope to see you again when you return to Albany. Happy travels ahead!
The Staff was very friendly and helpful. Check-in went quickly and smoothly. The breakfast was good and the ladies running it were very nice and helpful. The entire hotel was clean and well maintained.
Dear Sheldon, We want everyone who stays at Best Western Plus Prairie Inn to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our friendly staff made you feel welcome and that our attention to cleanliness impressed you. Thank you for your kind words. Please come see us again soon.
Made a last minute reservation while traveling and seemed to be severely price gouged. Paid less for a last minute hotel the night before in a nice place in downtown Seattle. This place in just off the freeway in an unattractive commercial/industrial area. The room was decent and clean. But the mattresses were unbelievably cheap (I mean rock-bottom cheap, seriously), and I woke up with a sore back and hip. When my daughter went to bed in her room, she discovered that the box spring under one of the beds in her room was broken making the bed completely unusable and forcing her to sleep with her pre-school age child. When I told the desk person that the bed was broken (room 111) when I checked out, he seemed totally uninterested. In spite of signage, no covid precautions.
We appreciate you taking the time to provide this constructive feedback. While it was our pleasure to host you and your family, we are saddened that the mattress was not to your comfort and that your daughter had issues with her bed. Please know our team will be looking into your comments to ensure any necessary steps are taken. We prioritize providing clean and sanitized accommodations, and we thank you for noting this in your review. Should you return to Albany, we would welcome another opportunity to impress you at our property.
This Best Western earns its Plus every time! This hotel is close to HW5 as well as inexpensive gas stations and restaurants. The rooms are clean and comfortable, and the staff is taking proper COVID precautions while still opening up the breakfast and pool facilities. Check-in and check-out are quick, and the room rate is less than those hotels in more popular Oregon cities. I have stayed at this location several times this year, and their performance has been consistently excellent. If you need a place to stay in the middle of a long drive, this hotel should be a serious consideration.
Dear Glenn, On behalf of the Best Western Plus Prairie Inn, we would like to thank you for choosing us! We are known for our clean accommodations and friendly staff, so we're glad that you could highlight both of those. We hope to see you again soon!
Nice hotel with awesome staff; specially the breakfast staff, they are super friendly and helpful. Everything was great except for two things. AC was semi working and the hotel cost is pricey(when compared to other hotels). Maybe it was the fact that it was a weekend but the cost was a bit much.
Thank you so much for joining us at Best Western Plus Prairie Inn! We're proud that our friendly staff served you well, and please know that they're always ready to address anything amiss with our accommodations. That being said, we will work to determine your room and have maintenance follow up on your AC. Once again, it was a pleasure having your company, and we look forward to seeing you again someday!
We had a great experience at the Best Western Premier hotel in Lebanon, Oregon for several nights. Due to an unexpected additional client meeting, we moved to the Best Western Plus Prairie hotel in Albany, 11miles away. What an overpriced move! Our Best Western Premier hotel experienced was excellent and cost $143 per night. We were quoted $300 per night to stay at the Best Western Plus Prairie hotel in Albany. Plus is a notch below a Premier and was not worth it! Over priced, limited towels, toilet paper down to the cardboard. What a disappointment. I used my BW points which saved me $300 however not worth it!
Dear Tony, Thank you for sharing your recent thoughts. We appreciated the opportunity to host you, and we apologize for not meeting your expectations. We aim to offer competitive rates for our market and believe we deliver great value. However, we're grateful for your comments. Please know that our front desk staff is available 24/7 to assist with any requests. We hope your meeting went well, and we wish you safe travels.
The hotel was very clean & the service was friendly. We enjoyed our sleep & the hot breakfast was a wonderful send-off before we continued our road trip from Portland to Crescent City, CA. Would highly recommend to anyone passing through the area.
Dear Kristie, Thanks for your recent stay. We're glad you received the stay and service you expected, and we're happy to hear that our hot breakfast hit the spot before the rest of your travels. Please stay with us again when you are next in our area!
I love the Continued great service that they have given me. My room is always clean and ready to go. They have always gone out of there way to make sure i get what I need and I want everyone to know how much I appreciate what they do for me.
Dear Richard, We're glad to know that our team is able to provide such friendly, attentive and memorable service during your stays at Best Western Plus Prairie Inn. Thank you for choosing us and taking the time to write a review. We hope to see you again soon.
Our family and I are doing a road trip, hotel stays are booked at last minute since we don't know where we might stop for the night until the day off. So when kids voice they like this hotel you know it has all the amenities for a family. It was clean, spacious, breakfast and of course a pool!
Dear Karina, On behalf of the Best Western Plus Prairie Inn team, thank you for staying with us and for your review! We're elated that our delicious breakfast, fun and relaxing pool, and clean room accommodations were all highlights of your perfect visit. We can't wait to welcome you and your family back the next time you're in the area!
Best Western Plus of Albany has a very inviting entrance with a friendly greeting from staff. We were well informed on every part of our stay. The pool and exercise area are a huge benefit. Very clean.
We want everyone who stays at Best Western Plus Prairie Inn to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our attention to cleanliness and service impressed you and that you appreciated the pool and gym. Should your adventures bring you back to the area, we welcome you to stay with us again.
This hotel is pet friendly and the grounds are well kept. The hotel is very comfortable and a friendly place . It was in a nice area and I felt safe staying there. It is very assessable to Interstate 5 freeway
Thank you! It is lovely to know that you appreciated our pet-friendly atmosphere, convenient location, and well-kept facilities. All the best to you, and we hope to see you again soon!
Staff was super courteous and helpful. They have ironed out a lockdown friendly atmosphere. Accommodations were well appointed and clean. Dogs are welcome. Bed was very comfortable. Breakfast was spot on. Very convenient to a great coffee shop.
Dear Marilyn, Thank you for choosing Best Western Plus Prairie Inn! It is a pleasure to hear how much you enjoyed your clean and comfortable accommodations, delicious breakfast, convenient location, and friendly service. Please come back and see us again soon!
I was told it was 129 and I ended up paying 149 on my card and there was blood splatter or sauce splatter on the walls and the ceiling .. not happy with them misunderstanding of the quote on how much I was told and first how much I was charged .. Will not recommend to any of my friends staying at that establishment
Dear Ronn, Thank you for staying with us. We very much regret to hear about the issue you have described pertaining to your room. Our team will look into this matter right away, and we apologize for this experience. It is recommended that you contact us offline regarding any billing concerns, so that our team may look into the matter. We hope you had an otherwise wonderful time in Albany, and we look forward to providing you with a better stay in the future.
The Saturday 6/5/2021 front desk lady was amazing. She was the only staff there. Manager was no where to be found and there was a line 15 people deep out the door because people's reservations had been cancelled. At least 3 that I know of. The card machine was not working and they don't take cash. We arrived at 3 took until 4:05 to finish check in. All of the rooms were still dirty and we were unable to get into our room until 4:45. Extremely inconvenient with a car full of kids. But, the front lady was nice and overwhelmed. Sunday we requested a late check out at noon and the front desk man was rude and very off putting. There were no offered accommodations for the previous day. We will absolutely not be returning to this hotel.
Dear Kate, We're distressed to hear about your experience. While we're glad our check-in staff made you feel welcome, we apologize for any issues with the process. Please also accept our apologies for any disappointment with other staff interactions. Your feedback helps us improve, and we'll look into your comments further. Best wishes on your next trip.
Very accommodating staff. I was in the hospitality industry, until I retired last month. So nice to come into an establishment that has guest concerns already addressed. Had a king room with a nice seating area. Thank you for a restful stay
Dear Vicki, Our terrific staff strives to ensure all our guests have everything they need and will be proud you appreciated their kind assistance. We're delighted you enjoyed your stay, and we look forward to hosting you again at Best Western Plus Prairie Inn!
To avoid the sellouts and priciness of the Oregon Coast we settled on Albany as a pitstop during a Memorial Day weekend road trip. We didn't expect anything more than the acceptable standard we've come to know from Best Westerns but the Prairie Inn Best Western in Albany surprised us with greater excellence. We got in late and were tired with an anxiety filled dog and the front desk agent was friendly and kind. The hotel was nearly full and was packed with kids and dogs including our own yet I didn't hear a thing from our room and got the best nights sleep. The pillows and bedding were so soft and plump and clean. In addition to the bar soaps, the shower had quality citrus shampoo, conditioner, and bath gel in pump containers on the wall rather than annoying little hobbit bottles. In the morning instead of the usual grab and go breakfast they had real food! Fresh cooked eggs and potatoes and sausage and biscuits and gravy etc given by a happy cheerful gal that started our day out with smiles. I mentioned how nice that was to one of the women behind the check in desk and she said "We used to do those grab bags but we decided let's do a little better" And that's the difference, they actually try to do a little better. Thank you to our new go-to pitstop hotel, we will be back!
Dear Cat, From our comfy bedding to our scrumptious breakfast selections, we are ecstatic to hear that we surpassed expectations. We strive to deliver an amazing experience that the entire family can enjoy and can't wait to welcome you back to Best Western Plus Prairie Inn.
We needed an overnight place to stay before heading into Portland the following morning. This was perfect. The lady behind the desk was very personable and got us checked in in a jiffy. Didn't use the pool but it looked inviting. They had a person to deal with the breakfast and had various hot items. I really enjoyed the breakfast after many stays with bag breakfasts. I will be staying there again on the next trip on I-5.
Dear Grongey, Thank you for leaving your lovely comments! We are glad to have had the opportunity to provide you with a comfortable and enjoyable place to stay before heading into Portland. We will pass your compliments along to our front desk team. All the best on the rest of your travels, and we hope to see you again soon!
This facility has an awesome location right off I-5, but not so close that you get road noise. The town also has lots of dining opportunities to choose from. We found it's convenient location, and amenities to be a good value.
Dear Thomas, It's always a pleasure hearing from our guests. We're glad our quiet, convenient location was ideal for your trip and that you found your stay to be of great value. The next time you're in the area, please come see us again.
The hotel was clean and comfortable and the staff was friendly and helpful. The only downside were barking dogs next to us one night, but we have dogs at home and are used to it. We would definitely stay here again if we come back to Albany!
Thanks for taking a moment to share your fantastic review. It's wonderful our clean and comfortable accommodations, as well as our exceptional staff, were highlights of your stay. Please accept our apologies, however, for any inconvenience caused by the barking dogs. Please know that our front desk team is always available to assist with any concerns that may arise. Nonetheless, we're glad you enjoyed your time with us, and we hope to welcome you back to Best Western Plus Prairie Inn.
The room was huge I was in the Presidential Suite. The bed was soft. I was sad that upon check-in I found out that they changed their check out to 11:00 instead of noon. And I wish I would have gotten up sooner for breakfast because the breakfast I got was cold and the potatoes hard and undercooked. But the customer service was Awesome. Shirley at breakfast was sweet. Sam in the morning professional, thank you.
On behalf of Best Western Plus Prairie Inn, thanks for staying with us! We're so happy to hear that you enjoyed our Presidential Suite and that our staff was welcoming and hospitable throughout your stay. We'll be sure to recognize our team, including Shirley and Sam, for their hard work and dedication to our guests. They would love to hear about your stay with us. Also, we'll definitely discuss your feedback about our breakfast with the team as well. It was a pleasure hosting you, and we can't wait to welcome you back on your next visit!
My wife and I along with our two boys age 7 and 10 arrived on Friday afternoon and were promptly checked in. We found our room to be exceptionally clean. The staff was very friendly. Masks were worn by all staff. We had Saturday breakfast which was served by a very friendly lady who helped put a smile on the day. This has been one of the top experiences staying in a motel in the last two years ( I spend over 30 days a year in motels). I only have one suggestion for management to improve what they are doing which is move the ash tray farther away from the front entrance as it attracts smoldering cigarettes'. I highly recomend this as a clean and reasonably priced place to stay. Alan Church Klamath Falls, Oregon.
Dear Alan, Wow! We are thrilled to hear that you and your family were able to have a fantastic getaway and visit your lovely grandkids. From our amazing staff to our tasty breakfast, we are delighted to earn your recommendation. Our team will discuss your suggestions to ensure we are doing everything we can to provide a comfy experience for our guests. Nevertheless, we look forward to welcoming you back to Best Western Plus Prairie Inn.
We were greeted warmly by front staff and needed to look at the room before commiting to the night due to a bad experience the previous night in another state. Our request was handled professionally and kindly. Slept wonderful in the very clean and comfortable room. Highly recommend.
Dear Michelle, Your high recommendation of Best Western Plus Prairie Inn made our day! It was our pleasure to greet you warmly and provide gracious assistance. We're also delighted that you slept so soundly in our spotless, comfortable accommodations. Many thanks for your outstanding rating and we hope you'll return!
This motel was conveniently right off the freeway but far enough away so as not to hear the traffic. Check in was fast and easy the lobby was very clean as was the room. I will definitely stay here again.
Dear David, Thank you for choosing to stay with us at Best Western Plus Prairie Inn; it was a pleasure to welcome you. We're delighted to hear that you appreciated our convenient location, as well as our clean and comfortable accommodations. We consider it a great compliment that you wish to stay on another occasion. Thank you for taking the time to leave your kind comments, and we look forward to welcoming you back the next time you're in the area.
Would absolutely recommend to colleagues as well as friends and family. Clean, efficient, friendly, and accommodating. The room was quiet and updated. Breakfast service and check out was on point. For the price, location, and services provided I would say 5/5 in my experience.
Dear Sarah, At Best Western Plus Prairie Inn our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, quiet rooms provided you with the ideal place to rest and that you felt welcome while you were here. Thank you for the wonderful review and recommendation! It would be a pleasure to host you again the next time you're in town.
Easy, clean and well run! We were very happy with our experience -- even the breakfast could be ordered to follow Covid protocols. Very helpful staff. Room was nice and there were plenty of towels and toiletries. Definitely recommend!
Dear Christine, From our clean accommodations to our amazing staff, we are thrilled to earn your recommendation. Anytime you need another wonderful experience, count on Best Western Plus Prairie Inn to deliver.
Albany, Oregon is very nice and growing community 10 minutes from Corvallis and OSU, come check it out and stay here, right off I-5 too if you are just traveling through and very close to all the necessary items and stores
Thank you for allowing us to host your recent travels. It's fantastic you appreciated our awesome location, and we trust you had a wonderful visit to the area. Should your adventures bring you back our way, please return to stay with us at Best Western Plus Prairie Inn.
Front desk check in easy and young woman helpful. Room was not cleaned properly and dirty, sink clogged. Room could use a deep clean. Unsure how this BW got great reviews. Disappointed, I usually always stay at BW.
Great room! Good hot breakfast to hit the road with. Helpful and cheerful staff. Hotel very nice in appearance inside and out. Great access to freeway. Comfortable bed. NO freeway noise. Plenty of amenities.
Dear Penni, It was a pleasure to welcome you to Best Western Plus Prairie Inn during your recent visit. We're thrilled to hear that you had such an enjoyable experience and had the opportunity to try our delicious hot breakfast, as well as appreciated the friendly and attentive service our team provides. Thank you so much for taking the time to share your kind comments, and we hope that you'll come back and see us the next time you're in the area.
This is at least the 3rd time I have stayed here and it is usually OK. I was disappointed that as a "Plus" I supposed to be offered; extra points or a goody bag at check-in. Also a room upgrade. Nothing was ever said or done.
Thank you for returning to stay with us again. We appreciate your loyalty, and we're very sorry for any oversight upon check-in. For future reference, please do not hesitate to ask our front desk staff as they are always happy to assist. We hope the rest of your visit was pleasant. Please allow us another chance to deliver the exceptional experience you had with us in the past.
We have recently been staying at Best Western Plus hotels and have been very pleased with the value and the quality of the facilities. We appreciated the hot breakfast option as opposed to the grab and go breakfast in a sack that is so common at this time.
Thank you for allowing us to call you our guest at Best Western Plus Prairie Inn. We are honored that you rely on us for a comfortable and pleasant stay. We'll share your compliments with our food and beverage team and look forward to welcoming you back soon!
So clean friendly and lovely , Third Hotel we stayed in on our trip, the others shall remain unnamed, this was the most pleasant place we stayed. The staff was most friendly and helpful Would definitely recommend this place to anyone who wants a good place to visit.
Dear Sidney, Excellent service is always our goal, and the fact that we could provide you with the superior hospitality we aim for warms our hearts. Thank you so much for your recommendation; we look forward to showing you another fantastic experience the next time you visit us at Best Western Plus Prairie Inn.
I am a loyal Best Western Customer. But this location will not receive my business in the future. I choose to stay at this location because my favorite location was booked during my trip. The room was dirty and the tub had a dirty grey soup scum ring in it. EEWW.
Thank you for your feedback. We dedicate a lot of time to cleanliness at our property, so it is regrettable that this was not your experience. Rest assured, housekeeping has been notified, and we hope for another chance to impress you the next time your travels bring you to town.
The first hotel room was missing a chair, had wires hanging down in the bathroom, a hole in the shower wall and in the bathroom ceiling, a shattered lightbulb and was very dirty. They moved us to a new room which was mostly complete but still very dirty and had an odd smell. Both rooms had mold in the heating/air conditioning unit and well as mold on the windows. There was stuff (maybe snot?) on the walls and doors and well as trash and dust behind the nightstand (where you have to plug in a phone charger). The manager was rude, but the employee that checked us in was very nice. The elevator is two years past due for inspection.
All feedback is welcome and appreciated, and yours is no exception. We are very sorry to hear about your experience and the condition of the rooms you received, and we also apologize for any perceived rudeness from our management team. Rest assured that these matters will be addressed immediately, as our guests deserve nothing less than our very best. We would be grateful for a chance to change your perceptions in the future, and we wish you nothing but the best ahead.
Great staff, very clean lobby and rooms, reasonable rate. Referred by my company worth the stay! Unfortunately due to the pandemic breakfast was required to be taken to your room and the pool was closed.
What an honor it was to serve you at Best Western Plus Prairie Inn! From our amazing staff to our spotless accommodations, we're thrilled you enjoyed being our guest. Nothing would delight us more than seeing you again, so we hope business or pleasure sends you back our way soon!
Arrival and check in were easy. Haley at the front desk was welcoming and happy to accommodate our requests. The pool is open via a sign up sheet that gives you time in the water to yourself. Grab n Go breakfast is a piece of fruit, an egg McMuffin like offering, a juice box and a breakfast bar. Coffee and teas available from behind the front desk by the obliging staff. Although the beds and bathroom were clean, and the towels were soft, plush and plentiful, I would recommend that as a guest, you check the condition of the: Inside of microwave (spillover remnants) Ice bucket (sticky) The available plug by the dresser (filthy). In this time of Covid, I found these conditions to be less than the sanitary measures one would expect, especially since they would normally be regarded as routine cleaning as part of the room turnover process. I reported these items to management who agreed that improvement was needed and that my concerns would be shared with the staff to address the issues and take the necessary steps to prevent their reoccurrence. We will most likely return here for another stay for the easy access of I5 and the quiet accommodations fit our travel needs.
Dear Catie, As we mentioned while you were on-site, we sincerely appreciate you sharing your experience with us. Guest satisfaction means everything to our team, and we hold ourselves to a high standard. Rest assured, the appropriate team members have already begun addressing these matters. We're grateful that you have plans to return in the future and that our location is convenient for you. Nothing would make us happier than earning your five-star rating next time.
Extra blankets for pull-out bed were old, dingy & used. Had to request for clean sheets for pullout bed as well. The 2 Queen beds may have had bed mites as when we slept we kept getting poked by critters or fleas. Jacuzzi tub had black grime along & in between the tub and wall. Gross!! Who would want to sit & relax in that tub! Tried to call the front desk but phone jack & plug in to hand phone was Jacked up too!!
Dear Priscilla, The issues you raise are important to us. Please accept our apologies for any concerns about cleanliness and unwelcome visitors as well as for any issues with the phone. Feedback from guests like you helps us improve, and we'll look into your comments further. Best wishes on your next trip.
So I was in town for a friends funeral and had a reservation at another hotel close by that fell through because of unbelievably horrible customer service. With that being said, now running late to my friends funeral and in need of a room came across the best western plus hotel. I'm so happy I did because I was treated with respect from the second I walked in to the minute I checked out the next day. The ladies at the front counter were absolutely a pleasure to deal with. I cant remember their names but the blond lady during the day helped me so much and the night shift lady with the long island accent was very funny and equally as helpful. I cant thank them enough. Keep up the good work. I just want to say thank you from the bottom of my heart for making a emotional day not so bad. You are appreciated! Sincerely from the guy riding the Harley.
We send our condolences. Our team will be proud to hear your praise and we are happy we could help make your day a little better. Under better circumstances, if you are ever in the area again, we would love to have you. Safe travels!
This hotel was quite, clean, and set back from the road a bit. Our room faced a wooded creek so we had a nice view as well. I was a little disappointed that the night receptionist promised hot sandwiches in the morning but t here were none to be found
Dear Harrison, Thank you for choosing Best Western Plus Prairie Inn for your peaceful getaway. We are thrilled to hear that you enjoyed gorgeous views of the creek and clean accommodations. However, we would like to apologize for the miscommunication about breakfast. We do have Grab n' Go options available and hope that you were able to try them out during your stay. We would love to welcome you back again soon.
Excellent staff, pleasant, efficient and they found a glitch in my Best Western account I was not even aware of. Very nice room with most comfortable bed in our entire two week trip. Quiet location easily accessed. Superb dinner recommendation.
Dear Bill, We were happy to provide you with a quiet, comfortable place to rest, and we're glad you appreciated the dinner recommendation. Our wonderful staff was happy to correct the glitch with your account. If your adventures bring you back to the area, please come stay at Best Western Plus Prairie Inn again!
Excellent experience as expected! Dana - evening/ night registration clerk was polite & helpful. The hotel was clean & cozy.. pool & hot tub were nice! Breakfast exceeded all other hotels on our trip with bagged snacks, juice & a breakfast sandwich! Highly recommend!!
Dear Joan, Thank you for letting us know about your excellent experience with us at Best Western Plus Prairie Inn! It pleases us to see that you enjoyed our clean facilities, wonderful pool and hot tub, tasty breakfast, and excellent service at check-in. We're grateful for your recommendation and would love to have you back soon during your next visit to the area.
The place was outstanding. Staff was friendly and helpful with any questions or possible needs that we had. It was clean beyond expectation. Maids were very helpful with suppling towels and lotion needs.
We work hard to hit our marks, so your praise means a lot! It will be a joy to pass your comments along to our team, as they will be happy to hear from you. We trust we will see you again at Best Western Plus Prairie Inn and we wish you the best along your way!
We went to visit Mom before she begins medical treatment. Prairie Inn is adapting well and our stay was very comfortable. Staff is always friendly. I have stayed here twice before and I will return again
Dear Lisette, Providing caring service and comfortable accommodations is the least that we can do. Thank you for choosing us each time you're in town. You can continue to depend on our team at Best Western Plus Prairie Inn to take care of you when you need it the most.
This place is clean, with great staff. However the walls are thin, so you may want to be prepared to hear your neighbor. Also, the TV was complicated with two remotes, and no instructions. Overall, a nice comfortable room. Shower was good (always important to me)
We appreciate you choosing Best Western Plus Prairie Inn! We pride ourselves on service, so it is lovely to know you enjoyed our team along with your comfortable room. As we aim to be perfect, we will note your comments regarding the noise and TV. Thank you for sharing your feedback and we wish to see you again!
This is by far one of the best Best Western Plus we have had the pleasure of staying at. We stop almost once a month on our way back or to Ca. The Ladies that are at the front desk are super nice and are sure to make ones stay there a really great stay. Great, Bonnie, Lozano, Lodi, Ca.
Dear Bonnie, It's an honor to be your go-to accommodations in town. We truly look forward to your visits and cannot thank you enough for the fantastic review. Continue to depend on our team at Best Western Plus Prairie Inn; your comfort is our pleasure.
Right off I5 easy to find, and still very quiet. I stayed in room 309, King Jacuzzi Suite. Very big room, on 3rd floor. Quiet. Front desk staff were very friendly & helpful. Mattress was too firm for me. Shower stall was tiny, shower head needs to be replaced. Everything in room was in working order.
Dear Richard, Thank you so much for choosing Best Western Plus Prairie Inn! We're thrilled you found our hotel ideally situated yet quiet enough for you to relax comfortably, and it sounds like your jetted-tub suite added to your comfort even more. Your helpful feedback is gratefully received as well, as our goal is always to make each stay better than the last. We look forward to our next opportunity to serve you and impress you further!
This is how you felt we from the time you walked into the lobby till you left. Dana,Qwena,and Jeremy are amazing employees. The decor is superb. The beds so comfortable. The overall experience perfect.
Thank you for staying with us at Best Western Plus Prairie Inn. Fantastic service is our bread and butter, so we're elated that Dana, Qwena, and Jeremy could help make you feel at home. Next time you're in the area, we'd love to see you again for another awesome visit.
The room was big and great except the TV speaker. They made an effort on their grag and go bag and they had coffee. Out of 3 BW in the last week this is the only one that thought about the customer when it came to breakfast.
From our entire team at Best Western Plus Prairie Inn, thank you for trusting us to meet your needs. We're so glad you enjoyed having a spacious room to relax in, and we thank you for appreciating our efforts when it came to breakfast; our guests always deserve to start their day on the right foot, no matter what. All the best to you on the road ahead, and we hope you'll keep us in mind should you return to Albany!
The staff were very friendly and made sure our stay was memorable. The room was nice, very reasonably priced. Breakfast had a good variety and was kept warm. The spa was nice and warm and clean++++++++++++++++++++++++++++++++++++×××++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Dear Linda, We at Best Western Plus Prairie Inn are sincerely thankful for the perfect rating. It brings us joy to learn that you enjoyed our cozy accommodations, tasty breakfast, and our refreshing spa. Our hardworking team will be delighted to know of their positive impact on your stay. Should your adventures bring you back to Albany, count on us again for a full-value escape!
Nice, clean rooms. Thanks to Dana who checked us in and the surprise salmon chowder offered on a cold and wet night! ! Attentive staff in the breakfast room who replenished items very quickly - loved the fresh yogurt!
Thank you for coming to see us at Best Western Plus Prairie Inn! It was a treat to have you, and we are excited that you felt warmly welcomed. Small touches like our chowder add up to a big difference! Thank you for spotlighting our breakfast team as well. We look forward to serving you again.
I was amazed at how friendly and helpful the staff was considering they were fully booked and dealing with harried show exhibitors. One mention of a early ring time and they stated they would have breakfast up and running even before normal start (and did). Rooms clean and well maintained. Actually looking forward to staying again during another show. (and the staff loved the dogs!)
Dear Christine, Our team goes above and beyond to make sure our valued guests will have a pleasant experience. It is such a joy to know that our dependable staff was able to exemplify our commitment. We are delighted to see that our well-kept accommodations and breakfast served matched your standards as well. It is such a pleasure to know that should your travels bring you back to the area, you will trust Best Western Plus Prairie Inn again.
I saved more than $30 staying in Albany instead of equivalent lodging in Corvallis. Short drive between the two towns makes Albany a great choice when you are visiting Oregon State University. The pet area is very convenient. Coffee was much better than the motel norm.
Dear Donald, We are delighted to hear that you found your recent stay at Best Western Plus Prairie Inn to be convenient and perfect for your needs. During your next adventure in Albany, depend on us again for another budget-friendly and exceptional stay.
Very dog friendly. Very helpful and friendly staff. In the evening they had the best Cinnamon rolls, bear claws and various desserts. The also never ran out. Much better than cookies. Lot of walking areas for the dogs. I will be back when I am in Albany
Dear Richard, Our team is delighted to hear that you enjoyed our various treats and that you found our property to be a great fit for you and your furry friend. We look forward to your return visit to Albany, so don't wait for the next dog show to come and see us again at Best Western Plus Prairie Inn.
It was very welcoming and they were more than accommodating my needs. The hot tub was amazing and the beds were comfortable and clean. The breakfast had a lot of variety and tasted good. I used the stationary bike in the fitness center and all equipment was clean and functional.
Dear Natasha, Thank you for your compliments on our comfy beds and superb amenities. We hope you can enjoy more of our tasty breakfast and refreshing hot tub the next time you stay with us at Best Western Plus Prairie Inn!
Well managed and comfortable, with ample parking and excellent Best Western breakfast in a spacious eating area. We checked in late without a reservation based on an ad. Leaving the northbound I 5 cloverleaf in the dark we could see the hotel neon sign but had no clear sight of it from the main road until we had passed it and turned around. The neon sign was blocked as we turned east from the i 5 cloverleaf.
Thank you for stopping by our property and for sending us your thoughts. It is great to learn that you were pleased with our ample parking space and our sumptuous breakfast. Rest assured, we will check our neon signs to ensure the convenience and comfort of our future guests. The next time you are in town, we hope you choose to stay with us at Best Western Plus Prairie Inn again for another refreshing stay!
Great location, clean updated room and plenty of amenities like coffee in the lobby, heated pool and large refrigerator in the room. Beds are firm and comfortable for watching the included HBO. No complaints.
Thank you! We do all we can to make sure that our guests enjoy their time here at Best Western Plus Prairie Inn, and it is a pleasure to know that you appreciated all of our amenities. We wish you well, and we hope to see you again soon!
The hotel is clean, the staff very helpful and seem to care about each and every guest. Answered questions quickly helped when needed, even when TV was not working the guy showed up fast and was able to correct the issue within minutes. Helpful at everything that us and our friends needed.
Dear Avery, Our staff goes above and beyond to make sure that our guests are satisfied. We are glad to hear we didn't disappoint. It is good to learn as well that our property's overall cleanliness impressed you. We take pride in being part of your amazing time in Albany. We at Best Western Plus Prairie Inn can't wait for another exciting time with you!
Dated motel with upgrades that didn't make it look any younger. Phone didn't work and didn't get fixed, toilet seat falling off, fan flanked and shower screamed when showerhead was turned on & hot water applied.
All feedback is welcome, and we thank you for taking the time to share your comments with us. We are very sorry to hear your concerns with the facilities, and we will take these comments into consideration. Once again, thank you for sharing your comments, and we hope to see you again in the future.
From the time I arrived I found great and friendly service. Very knowledgeable people that went to great lengths so I can enjoy my stay. Great tasting food with plenty of choices. Also internet provided and TV. To when I left with pleasant good bye asking me if they could help me in anyway with future reservations with a ready smile wishing me to have a great day
Dear Leland, Thank you so much for letting us know about your great stay with us here at Best Western Plus Prairie Inn! It pleases us to learn that you appreciated our delicious food, convenient amenities, and knowledgable staff. Nothing is more important to us than ensuring that our guests are happy! We hope that the rest of your trip went well and would love to welcome you back soon.
One of the nicest Best Western Hotels we have stayed in, and typically try to stay in a Best Western, as they are consistently nice hotels. Convenient location to freeway, and nice area for morning walk. The hotel was cozy, rooms were tidy and spacious, and a nice hot breakfast was included, as well as a simple soup for dinner, if needed. The staff was outstanding; very efficient and friendly.
We aim to deliver an exceptional experience, so your kind words mean a lot! From our cozy accommodations to our lovely location and breakfast, we are delighted your visit was wonderful. Thank you for choosing Best Western Plus Prairie Inn and we wish to see you again!
Customer Service...Cleanliness...Check in Check out...Breakfast...Pool and Hot Tub...Weightroom...Laundry...Comfortable Beds and Pillows! 5 Star plus rating! Love staying here when in the area. Thank you for taking care of us!
Dear Virginia, It is our goal to consider every guest like family, so it makes us happy to receive your positive feedback. Thank you for highlighting our comfy accommodations, refreshing amenities, and exceptional service. For another phenomenal stay, you can count on us again at Best Western Plus Prairie Inn!
Great location and nice beds. In the winter they offer a home-made soup at 5:00 p.m. Great if you don't want to go to a restaurant after driving all day. The staff is very friendly and treats you like family. Definitely staying here again when I travel through the area.
Our primary goal is to make all guests feel like they are at home, so reading your comments warms our hearts. Thank you for highlighting our cozy accommodations, great hospitality, and ideal location. On your return to Albany, you can depend on us at Best Western Plus Prairie Inn for another wonderful experience!
All in all not bad. Good service at the desk. Little issue with Booking.com and the hotel. We will see how this gets resolved. Desk staff was pleasant and informative. Room was clean, a little worn, but clean nonetheless. Hotel is pretty quiet. Breakfast was the standard. Didn't spend much time as 2 high school teams spent the night and were in the dining room. Kids were no issue, all very pleasant, just a bunch of them. Kinda felt like the high school cafeteria...LOL... Would stay again if we were in town..
Dear Scott, Thank you for choosing our hotel and sharing your great review. We're glad you enjoyed our clean and quiet accommodations and friendly staff. Please accept our apologies, however, for any inconvenience caused by the mishap with your reservation. If this has not already been resolved, please do not hesitate to reach out for assistance. Thanks again for your feedback; if you're ever back in the area, we'll be delighted to welcome you back to our property.
We've stayed here several times. It's always clean, friendly and we are very comfortable. Great breakfasts, too! We have friends in Albany and travel here often and will use this motel every time we are in this area.
Thank you for your kind review of the Best Western Plus Prairie Inn. We are honored to hear that you rely on our property for a comfortable and pleasant stay. It is an honor to host you and we will certainly share your compliments with our food and beverage team, as well. Wishing you safe and memorable travels and we look forward to welcoming you back soon.
Right off of the freeway. This hotel has a very friendly staff and offers a hot soup nightly during the winter. We were greeted right away and advised about the fresh soup of the night (Chicken Gumbo). Breakfast was also very nice. I'll stay here again!
It warms our hearts to know that you had a memorable experience during your recent stay at Best Western Plus Prairie Inn. Expect our friendly guest service and tasty dining options to welcome you back the next time your adventures bring you our way. We cannot wait to see you again!
Great accommodations, food and service! I arrived on a very cold night and was surprised to find a delicious pot of soup waiting in the lobby! This was true each night! Also, little goodies for dessert, plus the dining area was open for seating. A beautiful lobby setting with comfortable couches and a blazing gas fireplace. The room was spacious, the bed was extremely comfortable, and the bathroom spotless. We had a slow draining sink and they sent a maintenance person immediately! Will definitely stay here again.
Dear Betty, It is our commitment to ensure guest satisfaction at all levels. Hence, we are delighted to learn our carefully appointed accommodations, superb hospitality, and inviting lobby area were a few highlights of your stay. Additionally, it is good to know that our extra amenities and delectable meals served added value to your exceptional experience. Of all the positive words you sent us, hearing your plans to revisit is the highest compliment, so see us again soon at Best Western Plus Prairie Inn.
Have stayed at this location several times and every stay has been fantastic. Customer service has always been the best, rooms are nice and clean with comfortable beds, pool and hot tub well kept and perfect, and nice breakfast.
Thank you for trusting in Best Western Plus Prairie Inn with your return visits! Nothing is a greater compliment than seeing a familiar face, and we are delighted that our clean, comfortable rooms work perfectly for you. Our friendly team members look forward to inviting you back again soon!
My husband and I stayed one night on our way to Washington. It was a very nice, clean hotel with free breakfast buffet in the morning. Coffee and hot chocolate were available in the lobby all day. Beds were super comfy!
At Best Western Plus Prairie Inn our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our tasty breakfast menu was to your liking. Should you be in the area again, please come back to see us.
The management and staff pay attention to every detail. They are all very friendly and service oriented. We have stayed at the hotel several times and it gets better and better every time and the standards are very high already. The Christmas decorations gave the lobby a very comfortable and homey feel. The had a crock pot of soup for the guests on one particularly cold and raining night. The hotel and rooms are always immaculate and the beds are very comfortable
Dear Patrick, Thank you for staying with us. We are thrilled to receive your encouraging feedback regarding our dedicated team and honored to know that you rely on us for a comfortable and pleasant stay. It is our pleasure to host you and we are so glad to know that you find our beds comfortable. We will certainly share your review with our team and look forward to welcoming you back soon at the Best Western Plus Prairie Inn!
I was impressed with the excellent service provided by the staff. From check-in to check-out I felt well taken care of. My room was clean and slept great. The breakfast was tasty and had a nice variety. I enjoyed the thick sliced raison toast.
At Best Western Plus Prairie Inn, we strive to exceed our guest's expectations, so we are glad that our well-kept accommodations and sumptuous breakfast impressed you. It brings us joy to know as well that our friendly staff made an excellent impression upon your arrival, and we were able to keep the ball rolling until check-out. We can't wait to spend another exceptional time with you, and we hope to see you again soon!
Clean, efficient rooms in the Albany area, close enough to Corvallis to attend OSU events. Breakfast has decent variety. They have shampoo and soap in containers on the wall, so not so many of the wasteful individual containers.
Dear Peg, Thank you for choosing Best Western Plus Prairie Inn. We are so excited to be recognized as the best value in the area! Clean rooms and affordable rates in a terrific location mean that you can focus on getting relaxed and taking advantage of your time in the area. Thank you for highlighting some amenities like our breakfast! We look forward to serving you again soon.
Super nice staff. They have the best staff during my 10days road trip. I felt very very welcome like I went to my friend home when I did check in-out and had breakfast. Breakfast's free and really great!One staff kept checking what needs more and greeting and smiling which I've never experienced before. I feel like staff are really care about the guests. It's very clean. It's very close to get there from highway( just 1km away) and Woodburn Premium Outlets (30mins away) Definitely I'll be back next time!!!
Dear Suny, From our convenient location to a tasty breakfast, we're thrilled you enjoyed your time with us at Best Western Plus Prairie Inn. Our team is delighted that you loved our excellent service, and we can't wait to welcome you back the next time you're in town.
A very reasonably priced option in Albany OR. You'll find the rooms well appointed and clean. I've stayed many times and noise has never been an issue. Breakfast is adequate and the wifi is good. Staff is always friendly and helpful.
We appreciate you finding the time to share your experience with us. It brings us joy to hear that our exceptional rates and well-appointed rooms were some of the highlights of your recent time at Best Western Plus Prairie Inn. During your next getaway to Albany, count on us again for another exceptional stay.
As always Management was Friendly and helpful. Property very clean and lobby quite festive and complimentary Soup was an excellant touch on a cold foggy night.This was the first time we stayed in their Suite with jetted tub and We highly recommend it. If I have my way we will always get this room
It's a pleasure to know that our fabulous suite and excellent service were just a few of the aspects which made your stay worth remembering. We hope you had a great time with your new granddaughter, and we're looking forward to serving you again at Best Western Plus Prairie Inn!
The staff was very friendly staff. I had a small problem with my room card but it was taken care of quickly. I took advantage of the on line checking feature to tell them when I would be arriving. Which made for an easy check in We were traveling with a pet so they made sure I had a ground floor room. The hotel is close to the freeway but very quiet. Clean rooms and a great breakfast. I would recommend this motel to friends and family. Although I did not use it the pool looked very clean and inviting.
Dear Michael, Here at Best Western Plus Prairie Inn, to be positively recognized is heartwarming! It's our mission to ensure our guests receive the enjoyable and exceptional experience they expect and deserve, and we're elated to hear that our friendly staff, tasty breakfast, and spotless rooms were highlights of your stay. We would love nothing more than to see you again the next time you're in the area.
I stay at many hotels in my travels for business. This particular hotel is one of my favorites. Always clean, and I enjoy using the barbecue out in the patio. It is so nice when in on the road to be able to cook up my own steak and relax while I dine al fresco! The staff is always helpful and they take great care of me when u visit. I would recommend this hotel, at this price point Everytime!
We enjoy being your host and are delighted we always hit our marks! From our welcoming team to our convenient amenities, we look forward to having you back for another exceptional stay here at Best Western Plus Prairie Inn!
Appreciated the cleanliness and quiet--the motel is back off the main highway but conveniently close to the Fairgrounds where my event was at. I liked the breakfast time frame (7-10) because I am not an early morning person. (I have been to motels where the breakfast only runs to 9AM before.)
Here at Best Western Plus Prairie Inn, providing accommodations with the comfort and convenience of home is one of our goals. So, we are glad to hear that we were able to fulfill our commitment during your recent stay with our cozy accommodations, efficient check-in process, and sumptuous breakfast as the highlights. It brings us joy to know of the convenience our proximity to the Fairgrounds offered you. We can't wait to serve you again, and the pleasure would definitely be all ours. On behalf of our team thank you for your positive comments.
Very clean and nice. When you walk into the lobby they have a pot of warm soup that they offer. It was a cold night and greatly appreciated. The hotel was located in an easy off and on to the freewary.
It is heartwarming to know that you had an enjoyable stay with us here at Best Western Plus Prairie Inn. We're thrilled to hear our convenient location and spotless accommodations made a positive impression on you. We're grateful that we had the opportunity to serve you during that cold night and hope to have you back soon should your travels lead you back our way.
We visited this property on our way to California to visit family. We were so impressed that we decided to stay again on our way back to Washington. It is a very nice hotel, fabulous rooms and professional staff.
Dear Roxann, It was a pleasure hosting you twice during your visit with your family. At Best Western Plus Prairie Inn, we take pride in knowing that our cordial staff and well-appointed rooms became the highlights of your stay. Please choose to stay with us again the next time you're in Albany. We wish safe and happy travels along the way.
prairie Inn is just great . Very good room very clean. The breakfasts were good for us. The front desk staff were very helpful both checking in & checking out. For the price this motel was amazing . We will stay there again.
We are delighted to hear our friendly guest service, tasty breakfast offerings, and fantastic rates became the highlights of your stay. However, your rating suggests there's more we could have done to impress you. If you have any suggestions for how we might have improved, we would love to hear from you. We appreciate you for joining us. During your next trip, depend on us again for an exceptional stay.
Very clean comfortable place.Friendly staff,very quiet,good breakfast.Fast easy check in very nice friendly lady.Breakfast was very good,lots of variety.Gwenna did an amazing job handling both the front desk and breakfast.We've stay here several times and never disappointed.The room has a comfortable chair and reading light.Plenty of towels and washcloths.Great body wash.
Dear Iris, We can't thank you enough for joining us at Best Western Plus Prairie Inn and for sharing the details of your recent time with us. It warms our hearts every time we read a review that a returning guest like you received the quality stay that you've been accustomed to from us. It is also delightful to learn that our excellent breakfast service and exceptional staff made a positive impression on you. We'll let Gwenna and the rest of the team know about doing a spectacular job. We look forward to welcoming you back the next time you are in Albany.
My husband and I stayed at the Best Western Plus Prairie Inn on a weekend we had an event to go to. We got the presidential sweet and it was a great room. Very spacious, clean with great amenities. Staff was very friendly. Would definitely recommend this hotel.
Dear Amanda, It's terrific to know you had a great time with our well-equipped accommodations and superior service at Best Western Plus Prairie Inn. We'd love to share another remarkable experience for you should your travels bring you back to Albany!
I stayed at this hotel for about a week. It's the nicest hotel in the area in my opinion. Rooms are large, clean and well decorated. There is an indoor pool and spa. They are very dog friendly. The staff is amazing, kind and helpful. The only thing I would criticize is the outside grounds could use more maintenance. Overall awesome hotel and experience. Feels like home!!
Quick and easy interstate access. Friendly and helpful staff. I stayed over a month and for that length of stay the breakfast menus needed to have more diversity. But they do cater to those looking for gluten free items.
A convenient location makes all the difference, and we're glad you could utilize ours for all of your plans. If you have any suggestions for breakfast, we'd love to hear from you, as we're always looking for ways to make the experience of our guests better and brighter. Other than this, we're thrilled you enjoyed your time at Best Western Plus Prairie Inn and we hope to see you again the next time you're in town.
I was very pleased with my stay. I always stay at Best Western, and this hotel was one of the best. Beautiful inside and out, and a quiet location. I was traveling with a dog, and this is a very pet friendly location. A field/park right across the street was an added bonus!
Every guest deserves a relaxing experience, so we're delighted that we were successful in delivering this for you and your furry companion at Best Western Plus Prairie Inn. It's terrific to hear that our lovely decor and peaceful surroundings were the highlights of your stay. We can't wait to welcome you again!
October 7 2019 my husband and I were traveling through Albany on our way to the coast but felt we were too sick to continue (got a virus on the plane 3 days prior...ugh!) and decided to stay at this Best Western. I'm SO glad we did! I wish I had taken photos of the front...the driveway was lined with beautiful gold and red trees and felt like we were pulling up to a very nice home instead of a hotel. The lobby was cozy and welcoming with a fireplace and nice seating arrangement. The front desk clerk, Danielle, was so kind and helpful! She is an asset to the hotel in my opinion. The hotel offered hot homemade chicken soup as a complimentary snack/meal on night 1...and night 2 it was a delicious beef soup/stew and was just what two sick people needed! The room was clean and quiet, the king bed comfortable, the free breakfast adequate but have had better. We stayed two nights to get rested up and I would stay there again if we ever go back to Oregon.
Dear Linda, It brightens our day to read your wonderful review regarding your recent enjoyable time with us highlighted by our impressive exteriors and interiors, well-kept accommodations, and comfortable beds. We are delighted as well that our front desk staff, Danielle, made such an excellent impression. We will surely pass along your compliments. Also, our team is glad that our complimentary items like the soup added joy and convenience to your stay. On behalf of our team at Best Western Plus Prairie Inn, thank you for stopping by, and we are thrilled that we were able to deliver the experience you deserved in a time like this where comfort is needed. We hope to see you again soon.
Everything was ok....the decor a bit dated but still functional. The staff was very nice and accommodating. The parking was easy. Breakfast was fine as there were several options. This is a bargain place....not ritzy but perfecty ok.
Allow us to thank you for your recent stay and your valuable feedback. Our team at Best Western Plus Prairie Inn is grateful to learn of the convenience our parking area provided you and that our varied sumptuous breakfast was to your taste. It is good to know as well that our stellar customer service impressed you. Know that your insights about areas of improvement are gratefully received, and they will be utilized as we continually improve. We will be glad to welcome you again when you are back in town. We can not wait to deliver another exciting experience!
This hotel is very clean and pleasant . The breakfast was great. The lobby was beautiful. We enjoyed sitting by the fireplace. The pool is open 24 hours which I had never seen before. The staff was incredibly nice.
Dear Molly, It's terrific to read that you had an excellent time at Best Western Plus Prairie Inn, courtesy of our fabulous amenities and great hospitality. Thank you so much for making us your home in Albany, and we'd be eager to serve you again!
Room was way too small for a King bed, felt dirty and was shabby. Heard every noise from other rooms all night long. Breakfast was horrible - raw potatoes, eggs swimming in water and greasy tasteless sausage. Will not stay there again.
Dear Anthony, We're saddened to learn you did not enjoy your stay. Please accept our apologies for any concerns about noise and cleanliness as well as for any disappointment with breakfast. Feedback from guests like you helps us improve, and we'll pass your comments along to the appropriate staff members. If you find yourself back in the area, we'd be grateful for the chance to offer you a more enjoyable visit.
I would definitely stay here again. The rooms were clean,every staff member from check in to check out greeted me with a genuinely warm smile at the very least. Fresh hot coffee was available in the lobby 24/7.
Nothing feels better than hearing from happy guests, and we truly appreciate your encouraging review! It pleases us to see that you enjoyed our clean rooms, friendly staff, and fresh coffee in the lobby. Thanks for paying us a visit, and please come back soon.
Everything about this Best Western Plus Hotel was great from check in to check out. Upon check in we were offered a follow up on an upcoming Best Western promotion and complimentary pot roast soup. Couple of different surprises on the hot breakfast as well. Will definitely be back.
Nice staff, helpful and friendly. Had issue with shower/tub. Already in shower and wet when I realize that there is not shampoo,conditioner, bar of soap or soap gel. Had to get out. dry off wrap up hair and go downstairs to the main lobby to complain. They gave me the stuff. Should not rent a room that is not ready.
My stay here was fabulous! The staff went above and beyond to be accomodating and the establishment is very clean the breakfast had a good variety of choices and the manager, Danielle is very nice and professional. Our stay here was very nice, we will return.
Dear Gwenna, Thank you for staying at Best Western Plus Prairie Inn. It is wonderful to hear that our staff went above and beyond to make sure you had a great stay. We are glad you enjoyed our delicious breakfast. We can't wait to have you back!
Checking in was a breeze. Staff was very helpful and treated me like a guest, rather than a "room-charge". In a bust area, yet quiet. Everything worked as it should. Breakfast was standard, but attendant was accommodating. Check out was easy and quick.
It was a joy hosting you and we are delighted you were pleased with our welcoming staff! They work hard to deliver a great guest experience, so your kind words mean a lot. Thank you for choosing us for your time in Albany and we cannot wait to see you again here at Best Western Plus Prairie Inn!
This hotel always goes above and beyond their call of duty. I will be staying here again in the future. I also like how close it is to the Walmart in Albany. I will always stay here and not anywhere else.
Dear Kandi, We love being recognized as a fantastic choice here in Albany! Here at Best Western Plus Prairie Inn, we always aim to ensure our guests receive the service and accommodations that exceed their expectations, and it's a rewarding feeling to hear that we succeeded in achieving this during your stay. Thank you for entrusting us to host you in your future adventures, and we cannot wait to see you again!
Staff is very accommodating, very clean in all areas, great breakfast , our room was great, was on 2nd floor and no noise from 3rd floor, pool is open 24 hours and was really nice to be in the jacuzzi before bed. The lady serving breakfast was super nice and very concerned with helping us.
Dear Tony, From our cheerful staff to our peaceful accommodations, we're delighted you found so much to love about your stay. We're also happy to know you could take advantage of our relaxing pool amenities before bed! It was a pleasure to host you, and we can't wait to see you again on your next trip to Albany!
The bed was the most comfortable we have encountered on our trip in which we stopped at 5 other Best Westerns before we got to this one and one Las Vegas Resort. Only issue was the commode in the handicap accessible room was very low and hard to get on and off of even with the safety rail. Suggested to Management they consider a taller replacement Commode during next upgrade
Memorable and convenient accommodations are what we always strive to deliver at Best Western Plus Prairie Inn, and reading that you had a good night's rest brightens our day. Although you had a few concerns regarding our amenity for the differently-abled, we're glad to know that our comfortable beds left a long-lasting positive impression on you. We will look into your suggestion as we take steps to improve our facilities for the benefit of all of our guests. We look forward to welcoming you back the next time you are in town.
Great experience! Staff arranged late checkin. and handled arrangements and special requests. All the amenities were great. This is our "go to" place to stay when we travel from the Oregon Coast to the valley for both business and leisure. Easy access off I-5 and superb location to meet travelers.
Dear Ronald, At Best Western Plus Prairie Inn, it is always our goal to take the hassles out of your travels. It is great that our team was able to accommodate your late arrival and ensure your needs were met. Being your go-to-hotel is such an honor, and we will make sure that we do not let you down in any way. See you again soon!
We got the suite with the jacuzzi and it was very nice. The room was amazingly huge and the bed was comfortable. Very great stay. The staff were very helpful and friendly! Definitely recommend to stay here!
Dear Tim, Nothing has made us happier than reading your compliments on our well-equipped accommodations and excellent service at Best Western Plus Prairie Inn. We can't thank you enough for spending time with us and we'd love to serve you again!
I love the best western staff here they are like extended family and make us feel this way also, their facility has some problems with the hot tub but the food is great and the staff are excellent. the best best western!
I really enjoyed my stay here the place was clean with a great staff. I was traveling alone but I felt safe because someone was always at the front desk. The hotel had all the best accommodations, pool, Jacuzzi, fitness room and breakfast buffet. I'm definitely staying here on my next trip to Oregon.
Dear Yolanda, Wow! Thank you for warming our hearts with your fabulous review. We are excited that you felt safe, comfortable, and well cared for with us. Come back and see us very soon at Best Western Plus Prairie Inn!
My stay at the Best Western plus Prairie Inn in Albany Oregon was great. I was there to fly in a model aircraft contest in Tangent Oregon. I have stayed here before and have found it always first class. The rooms are clean and comfortable. The staff is friendly and pleasant as it should be. The food for breakfast has always been good and is open early so I can get to my activity on time. I would recommend the Inn to any traveler as a great place to stay and convenient to the area, right off interstate 5.
We stay at this hotel when I bring my son up to OSU. Rooms are clean, people are friendly and the breakfast is fantastic. It is located right of the interstate 5 and only about 20 minutes to OSU. Close to shopping and restaurants. I like to fill up my gas tank at Costco... in Albany.
Awesome comments from patrons like you make our day extra special! We're thrilled that we have become your fantastic home in Albany, courtesy of our clean accommodations, pleasant service, and tasty breakfast. See you again soon!
This hotel was clean, organized and staff were extremely friendly. Pool, spa and fitness center enable guests to relax and get a workout. The free breakfast absolutely a plus, with many choices of food available. I would absolutely recommend staying at this hotel.
Thank you so much for sharing your kind comments on your recent stay here at Best Western Plus Prairie Inn! From clean and well-kept facilities to friendly service and enjoyable amenities, we strive to provide our guests with everything that they need for a well-rounded and pleasant experience. It is so nice to know that you found this to be the case. Safe travels on the rest of your journey, and we hope to see you again soon!
My wife and I recently stayed for 2 nights while participating in a sporting event nearby. The hotel was ideally located and extremely quiet even though it was next to the local airport. The facility was very clean and well maintained. Breakfast included gluten free as well as dairy free options(boiled eggs) which is very important for my wife. I would definitely stay at the hotel again even if only for one night.
I've been staying at this hotel when I'm in the area for some years. It's always clean and comfortable and the staff is always very friendly and helpful. The hotel is right off I-5 so its very easy to find with easy access to the highway, Its also on a very quiet street so that's always good. ONE THING - the cable system does NOT get NBC so no evening news and NO Sunday night football. So if you wanted to watch that game, you'd need to stay elsewhere.
Dear Donna, With so many hotels to choose from, we are honored you still chose Best Western Plus Prairie Inn. It gives us pleasure to learn that we have continuously delivered an exceptional experience from our cozy, well-kept accommodations up to our top-notch hospitality. We are grateful to know as well that our strategic location and our tranquil surroundings pleased you. Since we are committed to ensuring the comfort and convenience of our valued guests, we will keep your insights regarding our Cable system top-of-mind as we continually improve. Our team is looking forward to serving you again and working towards keeping your loyalty and trust. Safe and happy travels ahead!
This is the best hotel in town. I work in this area a lot and have stayed at many of the hotels in the area. This one is the best! Beds are comfy, breakfast is good and the staff is great! If you want a clean room and a comfortable place, this is it.
Dear Frank, How wonderful to hear that you consider Best Western Plus Prairie Inn the best place to stay in the area! We're thrilled our clean, comfortable rooms and friendly helpful staff keeps you coming back to see us. The next time you're in town, we'd be happy to host you again.
We recently stayed at the hotel and found the hotel perfect for our stay in Albany. Close to the freeway but very quiet. Shopping and restaurants close by. Playing fields down the street if outside exercise was a priority. The hotel was very clean. Breakfast included gluten free options as well as boiled eggs. Did I mention how comfortable the rooms were?
It brightens our day to hear that we succeeded in delivering the cleanliness, comfort and convenience you desired for an exceptional experience. Thank you so much for the encouraging comments and we can't wait to serve you again at Best Western Plus Prairie Inn!
I love that this place is so accommodating for families! They were so helpful and their breakfast is wonderful! So many options! They helped facilitate an early check in when we found ourselves done with our business and no where to go!
Why is this Best Western called Prarie Inn??? I'm sure there's an historical answer! But even employees who'd been there six years did not know. I had a great stay and was grateful to get off the road! Check in and check out staff especially were so kind and helpful. I love getting Best Western points for frequent stays. The pool (cool) and jacuzzi were especially helpful for weary bones. Special details: the beautiful slab of granite on the bathroom counter, the elegantly striped carpet, bronze slate in the lobby and a comprehensive hot and cold breakfast.
The front office and breakfast room staff are customer service oriented. This hotel offers a solid value for the price in comparison to similar properties in the general area. It is a good choice for Oregon State University events when staying overnight as compared to Corvallis hotels.
Prairie Inn is more affordable than the BW in Corvallis. It's breakfast menu has improved. The heated light in the bathroom allows you to go into the bathroom during the night without turning on the noisy fan.
Dear Peg, Thank you for taking the time to share your review with us. Providing convenient accommodations is what we always strive to deliver to our valued guests at Best Western Plus Prairie Inn. Reading your experience brightens our day. We're glad to know that our appetizing breakfast selection left a positive impression on you. We would love nothing more than to see you again the next time you're in the area. Come back soon!
As always, the staff and service are excellent! I highly recommend it! If I ever have the need again, I will definitely be staying at this Best Western Plus. The BEST service...PLUS a bountiful breakfast attended by a very friendly and efficient gal! (Pam)
Thank you for escaping with us at Best Western Plus Prairie Inn! It means the world to us to be the option that you can depend on, and we really value the kind words that you shared. We're especially happy to hear that our breakfast was such a hit! Your thoughtful feedback will be passed along. When you are back in the area, trust in us!
Stayed for the Albany Art & Air Festival 2019. Excellent location for the festival. Great little gem of a spot in Albany. Walked across the street to the event. Breakfast was made early so we could get to the hot air balloon lift off at O dark thirty.
It's a pleasure hearing that our ideal location and excellent service were the highlights of your visit at Best Western Plus Prairie Inn. We'd love to be your home again for next year's festival. See you soon!
No one in hotel got any sleep as fire alarms went off every hour or hour & half. The only compensation was $25 off the cost. $120 is a lot to pay for breakfast as that is all we got. It wasn't offered - one had to ask for it. One guest said this happened two nights previously also.
Dear Carol, Thank you for choosing to stay with us and taking the time to leave us your valuable feedback. We hope that you did enjoy our delicious breakfast. It is disappointing to hear that you were unable to have a restful night due to our fire alarms; we will be looking into why this happened and making sure it is addressed. We sincerely apologize and hope you will allow us another opportunity to host you when you are next in Albany.
Nice hotel with easy off/on to freeway. Rooms were quite, with good AC. Nice and clean. My only caveat is that almost all hotels have foam pillows. Like sleeping on a slinky or a spring. I wish they had a feather pillow option. Four pillows on the bed and all bouncy foam. Chinese restaurant within walking distance. Nice breakfast room. Indoor pool looked very nice. Will stay again.
Thank you for taking the time to share your positive feedback. We're thrilled to hear that you welcomed our peaceful and clean accommodations, as well as appreciated our convenient location. However, we're sorry to learn that the pillows were not to your preference. We consider your feedback an opportunity to see where we could be doing even better. Thank you again for your comments, and we look forward to seeing you on another occasion.
I found the personnel very friendly and accommodating. The manager, Danielle made sure I got the room I requested. They are right off the highway for easy access. Very helpful after a long day of driving.
Thank you for choosing Best Western Plus Prairie Inn during your recent business trip. We were thankful for the opportunity to host you, and we appreciate your wonderful feedback. We trust you were able to get some rest after your long day of traveling. If you return to our area, please come back to see us again.
Very nice hotel. Clean,excellent breakfast, a lot of choices. People are friendly and accommodating. Indoor pool, small but nice.We were here for my nephew's wedding, We would definitely stay here again!
Dear Kristy, We are glad to serve you while you were in town for your nephew's wedding and it seems we were able to deliver the Best Western Plus Prairie Inn experience we've known for, It is delightful to learn that your exceptional experience was highlighted by our delectable breakfasts, high quality of hospitality, tidiness of our property and of course our small but inviting pool. Our team is thrilled to earn your trust to revisit us. We can't wait to create another exciting memory with you!
The front desk was friendly and super efficient. The hot tub was absolutely wonderful after a long day's drive. It was quiet and comfortable, and the breakfast next morning was served with smiles all around. The friendliest hotel I've visited in quite awhile!
Dear Karen, What a compliment! We are absolutely thrilled to be recognized as the friendliest hotel you have visited recently. We are also happy to see that Best Western Plus Prairie Inn could provide all the comforts you were looking for after a long day on the road. We appreciate your five-star review and hope you will choose us again the next time you are traveling through Albany!
It was a visit to get my mom diagnosed with dementia and to try to get her safe in the short time we had in Oregon. Everyone was amazing at your hotel and the room was amazing. My only complaint was the price for our room at check out was not what I was quoted at check in. It seemed being a member of BW did me absolutely no good in the price of my room, disappointed
Thank you for choosing to stay with us. We are glad to hear our location was convenient for your needs and that you found your room to be clean and comfortable. At our property, we pride ourselves on providing excellent customer service; we are glad to hear you found our staff to be friendly and accommodating. We do apologize that there was some confusion over the rate paid for your room. This will be looked into by the relevant persons to see why this occurred. We do hope you will choose to stay with us again when you are next in Albany.
This motel is conveniently located off I-5 for those travelers wanting easy access to the freeway. We request king rooms on the 3rd floor and the staff has always accommodated our wishes. The rooms are very comfortable. There is a variety of breakfast items to satisfy most anyone and there is always coffee and tea options on hand is the lobby. The staff continues to be very helpful on any requests. We also enjoy the downtown historic district.
Dear Jan, We're proud to include you among our returning guests. It's great to hear that our convenient location and friendly, helpful staff keep you coming back to see us. Thank you for your compliments on our tasty breakfast and for the recommendation. It will be a pleasure hosting you again the next time you're in town.
I've stayed at this Best Western more than once. Have had a great experience each time. The rooms are clean and the staff is always very friendly and helpful. The breakfast area is clean and well stocked with a variety of food. I will stay here again.
Dear Holly, We're proud to include you among our frequent guests. It's wonderful to hear that our attention to cleanliness and service continue to impress you and that our tasty breakfast menu is always to your liking. Thank you for the lovely review! It will be a pleasure hosting you again at Best Western Plus Prairie Inn!
Stayed here for one night, and was greeted by the most hospitable and warm welcome at the front desk. Check in was fast and efficient and my room was clean, comfortable and exactly what I needed after a long drive. The free breakfast the next morning was great as well with lots of hot and cold options that helped get my day off to a great start. Highly recommend this spot to any road warrior.
An excellent stay often starts with a seamless check-in, and we're thrilled our friendly staff was able to provide you with one. From your comfortable room to a delicious breakfast, we're delighted that we could be what you needed after a long trip. Should your travels bring you back our way, we hope to see you again for another warrior's welcome.
Great place to stay, easy to get on & off freeway, good breakfast selection. Close to shopping center, restaurants, small airport. We always stay there when we need to be in the Albany area.i always mention this hotel when asked.
Dear Judy, Thank you for choosing to stay with us again, we appreciate your repeat custom. It is great to hear that our location was convenient for your needs and that you enjoyed our delicious breakfast. Please come back and see us again when you are next in the Albany area!
I've said it before, but this property is my favorite because of the service, value, staff and the reliability of my stay being a good one. When you travel as much as I do, being able to stay where you know you're important and there aren't any but good surprises is so important.
Dear Brian, How wonderful to hear that Best Western Plus Prairie Inn is one of your favorite places to stay! We're thrilled our consistently reliable staff and accommodations keep you coming back to see us. Thank you for the lovely review! Please come see us again soon.
Our room was very clean and nicely decorated. The bed was super comfortable. The breakfast included sausage patties, scrambled eggs, waffles, a variety of oatmeal, cold cereals, fruit, yogurt with assorted toppings, lots of choices to top your eggs including cheese, salsa, etc., many bread and muffin selections. And of course, coffee, milk, juices, assorted teas, hot chocolate and hot spiced apple cider. Wonderful! Our favorite part was they allow adults to use the pool/spa 24 hour/day. We got in late, but were still able to your the facilities. Such a nice treat.....
Dear Katherine, What a fantastic review to read! It sounds like you had the five-star experience you deserved at Best Western Plus Prairie Inn and we thank you for letting us know all of the ways in which we impressed and met your needs. Hopefully, your positive insight will bring you back to us for another pleasant escape. Think of us!
We stayed at the Best Western Plus Prairie Inn while on a family trip to visit The Enchanted Forest amusement park. The hotel is conveniently located to the park, about 15 - 20 minutes away. The rooms were clean and reasonably priced. The kids loved the indoor pool. It is a small pool but very clean with a hot tub also located in the same area. The morning breakfast was nice as well - waffles, scrambled eggs, toast, bagels, muffins, sausage, biscuits and gravy, juice, coffee, fruit, oatmeal, dry cereal and yogurt. They were well stocked with food and did not run out of anything and we were there near the end of the breakfast time. Staff was also quite friendly. Overall good experience and a good place to stay with kids. Also located very near a Walmart in case you need to pick up a quick item.
Dear Michelle, We can't thank you enough for joining us here at the Best Western Plus Prairie Inn. Our team is thrilled that you had an awesome experience during your stay, from our clean, comfy accommodations, and convenient location to our top-notch service and sumptuous breakfast. Thank you so much for the kind comments and see you soon!
This place has amazing costumer service that went out of their way to meet our families needs. The rooms were clean, comfortable And the food was delicious. This is the place we will stay at when ever we are in Albany OR.
Thank you very much for choosing Best Western Plus Prairie Inn for your recent visit to the area! It is such a pleasure to know that you appreciated our wonderful staff members, clean rooms, and delicious food. We wish you well, and we look forward to serving you again when you return in the future!
Just as expected. Staff was friendly, room was clean. We tried the swimming pool and spa, which were nice. Morning breakfast had huge selection of good food. Convenient location. Will stay at Best Western plus again.
Dear Max, Our goal is to impress everyone who stays at Best Western Plus Prairie Inn so we're happy to hear we succeeded with you! We're glad you felt welcome throughout your stay in our clean, comfortable rooms and that you had a chance to enjoy the pool and spa. Thank you for your compliments on our delicious breakfast. The next time you're in the area, we'd be proud to host you again.
Excellent Service, Great Food, Amazing Staff, Clean Comfortable Rooms, Quiet Road Right In Town! Close to Shopping, Fairgrounds, and The Coast! What more can you ask for in a place to stay? Great for Business or Vacation!
We want everyone who stays at Best Western Plus Prairie Inn to have an excellent visit, so we're happy to hear that was the case with you! Thank you for your compliments on our attention to cleanliness and service. It's great to hear that our quiet, comfortable rooms provided you with the ideal place to rest and that our location was convenient for your plans. If your travels bring you back to the area, please come see us again.
Housekeeping comes and replaces towels but doesn't make up bed or dump trash and throws away personal bath items... and front desk doesn't apologize or make an effort to make things right. Hot tub needs resurfacing and way too much chlorine... fumes burn eyes and nose.
Thank you for sharing your feedback with us. We sincerely apologize for aspects of your stay that weren't what you expected. Our team will discuss your comments in order to improve in the areas you mentioned. Should you have additional questions, please contact us. However, based on your positive rating, it sounds like your overall visit was pleasant. We appreciate your input and hope to see you again.
We had a room with a kind and a couch bed. The couch bed didn't have any bedding, so we had to go down to the front desk and ask for sheets. I tried to call, but the phone didn't work. Otherwise, the stay was fine. Front desk staff was very friendly and helpful, room was clean, breakfast bar was well stocked.
Dear Lisa, Thank you for paying us a visit! Knowing that you had a clean, friendly stay is so encouraging for our team. Thank you for the thoughtful remarks regarding our service! We are always open to the opportunity to improve, and we will pass along your feedback to the housekeeping team. When your travels bring you back to town, trust in us again!
I have been staying at this hotel for some time due to business.They take very good care of me. The Staff goes out of their way to see that I am happy. everything is always in order.The General manager is amazing, Danielle, you do an amazing job!
Dear Tim, Our amazing staff strives to ensure all our guests feel welcome and will be proud their commitment to service with a smile keeps you coming back to Best Western Plus Prairie Inn! Thank you for the wonderful review! Please come see us again soon!
Had to stay in town due to car repair issue, the Staff went the extra mile to get us a room late in the day, and were very helpful with all of our needs. Nice large clean room with a view West towards town. Very quiet place, even next to a small airport! A couple of restaurants nearby as well as gas stations. Easy access to freeway nearby. For fellow Seniors- a good money value place to stay. Great folks there.
Dear John, Your excellent review of Best Western Plus Prairie Inn made our day! We understand that car issues can come up unexpectedly and it was our pleasure to be of assistance to you during that time. Knowing that you enjoyed our spacious accommodations, great rates, and convenient location makes us proud. Many thanks for your thoughtful compliments and we hope you'll visit us again soon!
Lots of hotels in Albany to choose from. Best Western is the best for the money. Wonderful service. Great breakfast including 4 hot trays, multiple choices of carbs, fruits, cereals, waffles, yoghurts etc. Easy parking. Nice rooms. Usual amenities. Nice workout room and indoor pool.
Dear Barbara, Thank you for your wonderful and kind review of the Best Western Plus Prairie Inn. We were thrilled to hear about your experience and so glad to know that you had a chance to take advantage of our pool and delicious breakfast. It is our pleasure to offer our guests great value and we hope you had a memorable and fantastic trip to Albany. Please think of us again the next time you're in town. We would be honored to call you our guest again soon.
We were welcomed by the Staff , and all our rooms were ready , as we were with a group . The lobby was Clean and inviting . Our Breakfast , was complete with hot food , and cold and Tea's Coffees , waffles , eggs , potatoes, sausages , bagels , muffins ,cereals , hard boiled eggs, toast , yogurts , you name it, you could find something to suit your morning smile, as we had to get on the road quickly, thank you !
Dear Jean, We cannot thank you enough for letting us know how much you enjoyed our clean, inviting lobby, delicious breakfast, and friendly team. Hopefully, you had an amazing trip and we'd love to see you again.
This motel is a great bargain. We stay in motels at least 50 times a year and this property is one of the best bargains we have experienced. The rooms are nice, the entire motel is very clean, the breakfast was better than average and the amenities are outstanding. We were impressed with the quiet ambiance. Parking was great too. It is close to the freeway and easy to find.
Dear Darrel, It was our pleasure to provide you with a clean, affordable place to stay in the area. We're glad our tasty breakfast menu was to your liking and that you appreciated our many included amenities. The next time you're looking for a convenient, comfortable place to stay in the area, please come see us again.
We were only passing through, so we didn't make a reservation until about an hour before we got there. That staff was super friendly. The rooms were clean, the pool was nice and warm. It was a super wacky check in and check out. We will definitely stay there again if we are ever back in the area.
Thank you for paying us a visit as you were passing through the area. It pleases us to see that you appreciated our clean rooms, warm pool, and friendly service. We're grateful to know that you'll be returning in the future and can't wait to serve you again here at Best Western Plus Prairie Inn.
Room was average. Bed was a bit lumpy. Couch was not comfortable. Sort of springs covered with cloth. Coffee should not be at sink. Poor lighting in bath. Shampoo dispenser was close to empty. No creamer for coffee until I asked. Cleaning staff were top notch.
Dear Rob, We appreciate you staying with us and taking the time to leave us a review. It's great to hear that our housekeeping staff impressed you. However, we apologize for any disappointment with the beds and room set up as well as for any issues with the bathroom. We'll pass your comments along to our staff for further review, and we welcome you to stay with us again should you be back in the area.
Clean comfortable and very friendly staff. Everyone was helpful, cheerful well just very pleasant. Room was clean and comfortable. Location was perfect, close to everything we needed. Couldn't be happier with my choice.
To know that you couldn't be happier with your choice in trusting us with your comfort makes our team's day! Here at Best Western Plus Prairie Inn, guest comfort is our first concern, and we're honored by your high rating of our accommodations. It was a pleasure to host you, and we can't wait to see you again on your next trip to Albany!
Rooms are quiet, clean, updated and spacious. Staff is friendly, efficient, professional and helpful. The breakfast was great; lots of choices and fresh and hot. Dining area was clean and well attended by staff. This was my second visit and I will definitely stay here again if I am in the area.
Dear Linda, Thank you for choosing us here at Best Western Plus Prairie Inn for your accommodation needs and receiving your praise for our rooms and service is very humbling for us. Thank you for the awesome pat on the back and we hope to deliver you an exceptional stay for many years to come. Enjoy your trip home and we all eagerly await your return!
Receptionist Ms. Tonya, Mgr and foodplace mgr on Sunday were superrbly hospitable and warm for our long overnight road trip from Seattle. They extended us to late checkout w/o asking us since we landed only at early morning. Only -ve, was it was a short stay and will come back again for them !!
Dear Shyam, Thank you for choosing to stay with us here at Best Western Plus Prairie Inn during your quick stay in Albany! It will be a pleasure to deliver your praise to our lovely staff, and we are happy you enjoyed your visit. We cannot wait for your return, and we wish you safe travels ahead!
The room was very comfortable and quiet. The staff ultra friendly and quick to attend to a problem we had. We were greeted by staff kindly at the start of the day. And there were warm cookies in the late afternoon!
Dear Deb, A warm cookie in the afternoon is always our favorite way to transition into a peaceful evening. We can't wait to pass along your kind compliments to our staff—they'll be honored to hear them! We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice. Until next time!
Stayed at the Best western plus Prarie Inn for two nights to visit family in Albany. Front desk staff was friendly and the lobby area was very clean. My room was very clean as and comfortable. Breakfast was above average for a motel with a good selection of food to choose from. The motel was also very close to the freeway without the associated noise. I would recommend the Best western to anyone that needs a place to stay while in Albany.
Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We are delighted to know you were thrilled with your accommodations and our amazing breakfast among other things. Have a great day and come back and see us soon!
Check in with Renee was easy, she was very accommodating and friendly. We had a double queen suite and it had a very comfortable couch. The refrigerator was wonderful. Slightly larger than most motel refers, iit had a separate, roomy freezer that kept all of our ice packs frozen. The bathroom was not all inclusive, the sink was in the main room, makes it difficult for someone trying to sleep while the hairdryer is being used and the vanity lights are on. The shower rod was loose, but we alerted management the next morning and they were thankful we told them. TV worked fine as did the internet. There were plug ins for our tech on the nightstand lamps. Breakfast was better than average. Potatoes, sausage patties, scrambled eggs, biscuits and gravy, oatmeal, muffins, assorted breads, bagels, hard boiled eggs, yogurts, cereals, and juices. We were there on a Monday night. I would recommend making reservations if any event is going on at OSU as it probably will fill up. Nice stop coming up from California before facing the Portland traffic on a weekday morning. We'll be back
Dear Barb, We are grateful for you taking the time to share your feedback after your recent stay at the Best Western Plus Prairie Inn! It is our goal to make sure each guest enjoys a welcoming and comfortable visit, and we're happy to hear that Renee provided helpful service from the moment you arrived. We're so glad your accommodations were comfortable and relaxing, and that breakfast hit the spot as well. We apologize for the issues you encountered with the bathroom, and we will use your comments as we work to continually improve. It would be wonderful to see you again next time you are in the area!
Room was very comfortable. Customer service was some of the best we've ever experienced, with a lengthy unplanned stay Danielle went out of her way to give us the best value and a room for all 5 days requested. During our visit we used the breakfast buffet to help with expense of meals. Riley has excellent organizational skills and everything was neat and clean. My grandson was really taken with her cheerful good morning and smile. She gave us some tips on kid friendly activities in easy walking distance of the room. HOME RUN~ :) Highly recommend.
Dear Karen, Thank you very much for your kind comments. We strive to turn unexpected plans into enjoyable experiences, and we are so happy to know that Danielle, Riley, and the rest of our team were able to do so for you. We wish you well, and we hope to see you again soon here at Best Western Plus Prairie Inn.
We often travel to Albany and Corvallis. We visit for sports at Oregon State University and to see my wife's folks who live at the Mennonite Village. This Best Western is close to all of the things that we do in the area. The rooms are great, the breakfast is perfect. We can exercise, run in the area, and then we are off to do what we want and need to do!
We can't thank you enough for your wonderful review. It pleases us to learn that you enjoyed our nice rooms, excellent breakfast, and convenient location. We hope you had a fun time during your most recent visit! From all of us here at Best Western Plus Prairie Inn, we're grateful for your business and would be delighted to welcome you back soon.
This motel has a very inviting entrance with a friendly greeting from staff. The beds are total comfort. Great stay for my "getaway". Each time I stay there I find the same high quality comfort and breakfast each morning. Thank you.
Thank you! It was such a pleasure to eat your review! We love hearing from guests that they thoroughly enjoyed their stay. Our team appreciates the time you took to share with us about your experience. Familiar faces always bless our day, so we hope that you will make your getaways with us a tradition! Hope to see you next time you're in Albany, and thanks again for your stay!
This has now become my go-to hotel when I visit Albany every couple months. Clean, quiet, great breakfast, friendly staff and just a couple minute drive into town. I recommend it without reservation to anyone traveling to or through Albany!
Dear Scott, Thank you for your kind and generous review of the Best Western Plus Prairie Inn. It truly brightened our day to read the kind words you shared about our property. Our team works very hard to ensure that you enjoy a clean and quiet atmosphere and they will be delighted to hear that their hard work is paying off. We are happy to provide a great breakfast to start your day off on the right note, as well. We look forward to calling you our guest again soon!
Great stay! Clean grounds, Clean room. Good breakfast Staff was great. Enjoyed our short stay but worth it! They were very helpful with all our needs. Wish we could have stayed longer. Hope you will go there and have a great stay!
Being a part of your incredible stay is an excellent compliment to us here at Best Western Plus Prairie Inn! Our staff is proud to provide every guest with service with a smile, and nothing makes us happier than hearing our guests wanted to stay even longer. It would be a pleasure to have you back for a more extended stay the next time you're in Albany, OR. We wish you safe travels ahead!
Great service, clean room, comfy beds enough for 6 people, a mini fridge and microwave, jacuzzi tub, and delicious breakfast (bacon, scrambled eggs, potatoes, biscuits and gravy, waffle irons, pastries, juices...) (they even had gluten free muffins and oatmeal). The employee working breakfast was happy, attentive, and helpful. What more could we want? This is the fourth hotel we've stayed in during our spring break jaunt across northern California and Oregon, and it's the first hotel that has left us feeling well rested, happy and satisfied. The pool looked clean and our kids begged to swim, but we arrived too late and checked out too early to do so.
We are thrilled to receive the five-star rating of your time with us here at Best Western Plus Prairie Inn. It's a delight to know that our well-appointed, spacious rooms, friendly staff, and tasty breakfast were just a few highlights of your stay. Hopefully, during your next visit, the kids will be able to enjoy the refreshing pool. Come back soon!
This motel is one of our favorite Best Western hotels. Great staff, good breakfast, quiet rooms and good location. Timber Linn Park is adjacent to motel with trails to walk on after a long travel. There is a good nearby restaurant, Sweetwaters.
Dear Erik, It is an honor to be your favorite hotel here in Albany! From our caring staff and nourishing breakfast to our peaceful atmosphere and central location, we love showing you a great time and making sure that you have everything you need. You will always have a room at Best Western Plus Prairie Inn!
We booked in at Best Western Prairie Inn because it was on our route home from California. We found the location was great, close to the freeway but far enough away to be very quiet. The staff were friendly and welcoming and made us feel right at home. The clam chowder in the lobby in the evening was a nice touch. They gave us good recommendations for dinner and served an outstanding breakfast. The room was nicely decorated and the bed was extremely comfortable. We will definitely stay there again on future trips to California.
Thank you for choosing to stay with us on your trip home from California. It pleases us to see that you appreciated our friendly service, welcoming rooms, comfortable beds, and excellent location. Also, we're happy to hear that we were able to offer some great recommendations for the nearby restaurants. We're grateful to know that you'll be returning in the future and are already excited to serve you again here at Best Western Plus Prairie Inn.
Great customer service. Comfortable beds, wonderful breakfast. This was a good location in Oregon for us on a long trip from California to Washington. If you're looking for dinner, there is an excellent Thai restaurant within a couple of miles called House of Noodle. We'll stay at this property again -- definitely recommend.
We're thrilled to hear that you had such a positive experience during your recent stay with us at Best Western Plus Prairie Inn and that we were a good stopping point on your journey to Washington. We're especially pleased that you received attentive service from our team and found the beds to your preference, as well as had the opportunity to try our delicious breakfast menu. We consider your recommendation a great compliment indeed! Thank you so much for taking the time to share your kind comments, and we wish you well on the rest of your drive!
Best place in town to stay. This is where I stay whenever I'm working in the area. Staff is fantastic, beds are comfortable and breakfast is great. Couldn't ask for more from a hotel. Highly recommend.
What a truly wonderful review to read! We are so happy to hear that you continually enjoy your time here at Best Western Plus Prairie Inn while in the area for business, and we value your patronage. We wish you well, and we look forward to serving you again in the future!
We often come to Corvallis for OSU sporting events. The cost of hotels in the area can be expensive. We think the BW in Albany provides a nice hotel for a good price. We hope they upgrade the breakfast a bit. It was fine, but not great. Room was clean and comfortable. Service was very good.
Dear Peg, Thank you for choosing to stay with us at Best Western Plus Prairie Inn; it was a pleasure to welcome you. We're delighted to hear that you appreciated our affordable rates and found our accommodations so clean and comfortable. It's also good to know that you received efficient service from our team. Your comment regarding the quality of breakfast is gratefully received. All feedback enables us to constantly see where we could be making improvements. Thank you so much for taking the time to share your feedback, and we hope that you'll come back and see us the next time you're in the area.
The Inn very conveniently located near I-5 and US 20. Yet it was very quiet and out of the flow of traffic. The room was very comfortable ensuring a good night's sleep. It was easy to get to Corvalis where I attended an event. Reasonably priced too.
Dear Chalres, It was a joy having you as our guest at Best Western Plus Prairie Inn. We appreciate you sharing that our location was ideal for your event and that you enjoyed our comfortable accommodations and reasonable rates too. Come back for another five-star visit the next time you're in town!
Hotel was always clean. Breakfast was excellent. Staff very polite and ready to help in any way. Even though we reserved a room on short notice, we were allowed to check in early. This helped our business trip to be a great success.
Dear Larry, We're thrilled to hear that our friendly staff was able to help make your business trip a great success! It's great that we were able to deliver the refreshing accommodations you deserved on short notice, and we'll be sure to pass along your compliments to the team. Our breakfast team will also be glad to know our delicious selection helped you to start your day, and we look forward to sharing another five-star experience during your next visit with us here at Best Western Plus Prairie Inn!
I found the service to be very good from the cleaning service to the kitchen service to the people behind the front desk. All were very nice and helpful. Rooms are spacious with WiFi, cable, there is a pool, spa and weight room. Breakfast is served every morning. Coffee/tea maker in the rooms and coffee/tea offered in main lobby. There are also quite a few restaurants available in the area. Overall I really liked it all and I always stay there when I'm in the area.
Dear Jeff, Repeat guests pay us the highest compliment and it's truly a pleasure to serve you each time you come to town. Thank you for highlighting some of our awesome amenities and we're happy to hear they help make your time with us so enjoyable. Thank you for choosing Best Western Plus Prairie Inn for your visit to Albany, and we hope you'll keep us in mind for the next time you're in town!
The Best Western Prairie Inn was is and has been over the years a favourite overnight destination of mine while traveling from Vancouver to the Bay Area. It's conveniently located on I-5 close with easy access to the coast. Friendly staff.
Dear Pierrre, Thank you for depending on us here at Best Western Plus Prairie Inn! We're happy to provide a convenient and comfortable option that you can count on. As you noted, our location makes us a perfect choice for our guests on the go! Our team looks forward to having you back.
From check in to check out a great weekend. The staff at the front desk were excellent and the young lady in the breakfast room was outstanding. So friendly and helpful, she interacted with all of the visitors and made sure that everyone was satisfied. She even brought a forgotten coffee mug to our room!
Thank you for spending time with us while you were here in Albany! From start to finish, it thrills us that you had a great time and we cannot wait to let our team know that you found their service superior. Your happiness is our pleasure, and we would love to serve you again at Best Western Plus Prairie Inn!
We had a very good time,the staff was excellent. Great food,kitchen start was extremely friendly, made our breakfast enjoyable. A nice place to get away for a few nights. Restaurants nearby. Good clean room.
Dear Josh, It is always a pleasure to hear from happy guests! Thank you for reaching out to tell us about your exceptional stay at Best Western Plus Prairie Inn and highlighting what you enjoyed, from our top-notch service and delicious food to our central location and clean, restful accommodations. We wish you nothing but the best and hope to see you again soon!
Everything was perfect, what an enjoyable stay. we had to attend a meeting on Saturday and spend Friday night there. The place was remarkable. The breakfast was real good also, well worth the buck. We will be back.
Dear Louis, It's great to hear from you! We are ecstatic that you had a fantastic time with us at Best Western Plus Prairie Inn, and your kind comments on our facilities, breakfast, and overall value are truly rewarding. Next time you're in Albany, let us take care of you again!
We had a great weekend! Look forward to next year! My boys love the hot tube and pool....very Relaxed! Breakfast was awesome. Hubby was so excited about the waffle maker. Room was nice and clean. All around we enjoyed everything. Thank you!!!!
Dear Lindsey, Thank you very much for choosing Best Western Plus Prairie Inn! We are so happy to have had the opportunity to provide you and your family with the comfortable and enjoyable accommodations that you were hoping for while in town for the fly tying convention. It was a pleasure serving you, and we look forward to seeing you again next year!
I was driving through Oregon during a large winter storm that left power outages and dangerous driving conditions. Arriving at the Prairie Inn put that all behind me. VERY friendly staff and comfortable, well-appointed room. This particular hotel is the perfect example of why BW is becoming my go-to hotel. My other favorite locations are in Thousand Oaks, CA, Oakhurst, CA (gateway to Yosemite), and Mammoth, CA. Of all of them though, this has been the best so far. Excellent hotel.
It was an honor to be stopover you needed during the storm. Our team was proud to offer you warm and comfortable accommodations and make sure that all of your needs were taken care of. We would love nothing more than to welcome you back to Best Western Plus Prairie Inn, and we wish you a safe journey to your end destination!
We would stay here again. Just be careful when reserving by phone that you are talking directly to BW and NOT to one of the scammers out there that hook you in with 1 800 numbers that appear to be BW. We somehow paid a $15 reservation fee to to what turned out to be Priceline, even though the phone person never mentioned Priceline. Appeared on the bill as we checked in. Apparently this is a big loophole in Oregon law. The hotel chains need to be fighting hard to change this. Left a bad taste in our mouths.
It was a pleasure hosting you while you were in the area. We're delighted our wonderful recreation amenities added to your experience, and our friendly staff will glad you felt at home. However, we apologize for any confusion during the booking process. We are working to change this, but best practice is to use the number on our website and ask who you're speaking to prior to booking anything. The next time you're in the area, we'd be happy to have you stay with us again.
Very well appointed room, very clean, extensive selections for the free breakfast, and the staff was unbelievably helpful and efficient. Quick check in and check out. We received good recommendations for local restaurant, and they ensured we were registered for promo bonuses.
Dear Leif, Reviews like yours make our work feel so easy here at Best Western Plus Prairie Inn. Thank you for highlighting some of what you enjoyed! We will ensure that our housekeeping team members are particularly commended. It was a pleasure to help you enjoy the area, and we look forward to serving you again! Come back soon.
Rooms were very nice The staff was very friendly and helpful The breakfast was all you could ever want and great soup at night. There is a very nice place out behind to walk the dogs that includes poop bags and garbage cans.
We want everyone who stays at Best Western Plus Prairie Inn to have an excellent visit, so we're thrilled to know we succeeded with you! It's great to hear that our dedicated staff impressed you with their commitment to service with a smile and that our pet-friendly accommodations added to your comfort. Thank you for your compliments on our tasty breakfast and evening snack. It would be an honor to host you again should you be back in the area.
Clean room, friendly staff, and good breakfast ! This is a place we have stayed at more than once because it works well for our family and our softball family friends. Consistent experience each time we have stayed at BW Plus Prairie Inn
Seeing your familiar face is always a treat here at Best Western Plus Prairie Inn! Nothing delights us more than knowing that our clean accommodations, attentive staff, and tasty breakfast keep you coming back to us. As you noted, we pride ourselves on being consistent, and we look to deliver you a similar, if not better, experience when your journey brings you back this. Happy travels!
Best Western has exceeded expectations each time I have stayed. Breakfast is always hot and staff are courteous and friendly. I have yet to have a bad experience and will continue using BW for business and leisure travel.
Thank you for being a brand-loyal guest and for taking the time to share your compliments with us! It's great to hear that our team made you feel welcome and that you enjoyed a delicious breakfast with us. If your travels bring you back to Albany, we hope that you'll choose us here at Best Western Plus Prairie Inn again.
All the staff was so incredible. We had some issue when I booked the stay online (my mistake, not theirs - FYI don't use a third-party site). After I called, it was all worked out. I travel all the time for work and stay at very high end hotels. None compare to the customer service received at this Best Western.
Dear Kallen, Thank you for the wonderful review! Our amazing staff was happy to assist with correcting your reservation and will be proud you appreciated their commitment to excellent service. We'd be honored to host you again at Best Western Plus Prairie Inn!
Very nice motel.Check in easy and fast .We are rewards members,so received nice bag of goodies and bottled water.Breakfast and coffee hot and good.All staff very friendly and accommodating.Room clean and plenty of towels and washcloths (not always so at other motels)beds were very comfortable..We have stayed here before and definitely will return.
Dear Iris, We are overjoyed to receive your kind feedback on your recent stay here at Best Western Plus Prairie Inn. It is wonderful to know that you appreciated our easy check-in, delicious breakfast options, and friendly staff members. We wish you well in your future travels, and we would love to see you again at a later date!
I spent the night here and the hotel was very nice with a very comfortable bed, clean room, and the temperature was just right. The breakfast in the morning was very good with an adequate selection of the deluxe breakfast. Some things were missing like yogurt. Staff was very pleasant. A convenient location near the freeway, yet very quiet.
It was a pleasure hosting you at Best Western Plus Prairie Inn! We're delighted our clean, quiet rooms provided you with the ideal place to rest and that our variety of breakfast options was to your liking. Thank you for the lovely review! Our friendly staff looks forward to seeing you again soon.
We stayed at this Best Western while attending OSU events in Corvallis. The location was perfect for driving to/from the game and then quick access to I-5 for fun in Portland! Close to WalMart, Fred Meyer and several restaurants. Pizzamore delivered to the hotel, definitely recommend! The building was very quiet at night, and the service was excellent. My husband and I both commented that we hadn't experienced such friendly staff in a hotel in a very long time. The woman who served breakfast was so nice and outgoing. She even went the extra step to make bacon, instead of the sausage, for some boys who had hoped to see it thr second morning. The breakfast was on par compared to other hotels, hot and freshly made. There was a lot of choices and we definitely didn't leave hungry. The pool is small but enough for about 5-10 kids. Spa was nice. Room was clean and and all the supplies we needed were available. Fresh soup.in the lobby in the evenings was a GREAT touch... So yummy for cold & rainy days. We enjoyed our stay so much, we had the front desk help with a discount after we decided to stay a second night! All in all, it was a great experience and we will definitely be staying again the next time we come to Albany/Corvallis.
Dear Allison, Reading your kind words has truly brightened our day here at Best Western Plus Prairie Inn, and we can't thank you enough for taking the time to share. It was fantastic to hear that our location was convenient for all your needs and that you appreciated the fresh soup, friendly service, and well-equipped rooms so much that you joined us for an additional night. We'll be sure to pass along your words of praise to our team, and we invite you to join us again for another five-star experience when your travels bring you back our way.
Great breakfast, knowledgeable staff, clean rooms, quiet, friendly, best hotel experience I've had in many years. Coffee, apple cider, and hot coco are always available in the lobby. We were delighted with the good hot soup served in the evening. Considering all the hospitality, this is a good place to spend a weekend just to be nice to yourself.
Dear Audrey, How wonderful to hear that Best Western Plus Prairie Inn was one of the best places you've stayed! We're thrilled our clean, quiet rooms provided you the ideal place to rest and that our snack selection added to your visit. Our friendly staff would be happy to host you again during your next trip.
Travelling as much as I do, having a place of comfort to stay is so important to making trips agreeable. Even though I'm a home body, I look forward to seeing the caring staff and catching up with them a bit. I know that each and every time I stay at this property, my best interests are being looked out for by Daniell Sell and her staff. Thank you so much, my people! Brian
Dear Brian, You know that you are always welcome here with us at Best Western Plus Prairie Inn. We know that sometimes traveling can be stressful, so we know how important it is to feel at home when on the road. We are so grateful that our team helps ensure you have everything you need when in town. Come back and see us again soon!
Staff was courteous, friendly and helpful. Room was clean and comfortable. Breakfast was good. We were in town for a convention and were coming and going at odd hours. Staff was available at all times if needed. Breakfast was available early to accommodate.
Dear Karyn, At Best Western Plus Prairie Inn our goal is to impress all our guests, so we're thrilled to know we succeeded with you. It's great to hear that our friendly staff impressed you with their availability and kindness and that our excellent breakfast left you feeling full and satisfied. During your next trip to town, we'd be honored to host you again.
This Best Western Plus Prairie Inn was recommended to us by The Elijah List to stay while attending their prophetic conference.What a great experience we had. Our hotel room was clean, quiet, with friendly, courteous staff. Breakfast is included in the morning and they had Bob's Red Mill gluten free oatmeal and Pacific organic almond milk which met my dietary needs. My husband enjoyed the eggs, bacon/sausage and toasted cinnamon raisin bread. At 5 p.m.each night they served hot soup with assorted crackers. What a pleasant surprise! Every employee we encountered during our 4 night stay was pleasant, very helpful and served us with a smile. Looking forward to staying again! A+
What a fantastic review! Thank you so much for your stay here at Best Western Plus Prairie Inn. It sounds like our cozy and quiet rooms were the perfect retreat at the end of a long day. We're happy that our breakfast options were ideal for you as well! Our team was excited to exceed expectations, and we look forward to having you back for another great stay.
We loved staying in the hotel. Best breakfast so far I have seen. Breakfast area is well maintained. Staff members were friendly. check in / check out was efficient . Overall best place to stay. Would love to come back again.
Dear Bichitra, Thank you very much for choosing Best Western Plus Prairie Inn for your visit to the area! We are delighted to know that you enjoyed our breakfast options so much. It was a pleasure serving you, and we hope to see you again soon!
This is our preferred place to stay each January when we attend the car show at the fairgrounds. This year they had hot chowder in the lobby which which was a nice touch since we hadn't been able to leave the car show to get dinner. The breakfast area had a large variety including stations to make a breakfast sandwich or breakfast burrito. There were several people working in the breakfast area so it was always clean and well stocked. The shower had good water pressure. The only problem I had was the noise in the room from the heater and the refrigerator. I finally turned the heater off which took care of that, but I could hear the refrigerator running all night. Sometimes I can unplug the refrigerator but in this case I couldn't access the plug. It would be nice if hotels installed refrigerators with an on-off switch.
Dear Judy, Thank you so much for continuing to stay with us whenever you attend the car show at the fairgrounds. We're happy to hear that you enjoyed the delicious hot chowder in the lobby, tasty breakfast, and reliable water pressure in the shower. We're sorry about any noise caused by the refrigerator but are pleased that it didn't detract from your overall stay. We truly appreciate your business and are already looking forward to your next visit.
Very friendly environment! Staff was great all were very helpful. The breakfast was good and the soup at night was a very comfy touch. Especially loved Angela in the breakfast room. Everyone was wearing a smile. I will add that the walls were thin and we could hear our neighbors alarm and them speaking but over all a great place and would come back.
Dear Mariann, Thank you so much for taking a few moments out of your day to write such a positive review! Delivering excellent customer service is the cornerstone of our service goals, and we couldn't be happier to hear about your wonderful experience here at Best Western Plus Prairie Inn. We will be sure to share your praise with Angela and the team! We also appreciate the compliments about our delicious breakfast and soup and are grateful to know that you'll be returning in the future.
Staff was very friendly and efficient at check in & out. The breakfast area was very well laid out and well kept. The staff taking care of it were very nice & kept it very clean. Overall I would give it a 10 and would recommend it as a great comfortable place to stay.
Dear Don, Your recommendation has truly brightened our day, and we're delighted to learn that you enjoyed a clean, comfortable stay with us here at the Best Western Plus Prairie Inn. We can't wait to pass along your compliments to our fast, friendly front desk team, and we look forward to providing another five-star stay during your next visit to Albany!
This is the second year we've stayed here for the north west duals wrestling tournament. We have enjoyed our stay each time. Staff are cordial and the rooms are clean. The workout room is well appointed for a hotel of this size. I recommend this hotel if you need a place to stay in Albany.
Dear Jeanette, Thank you for taking the time to share your feedback after your recent stay at the Best Western Plus Prairie Inn! Our team strives to provide each guest with a comfortable and relaxing visit, and we're happy to hear that your room met your expectations. We're so glad that the workout room met your needs as well. Please come see us again next time you are in the area!
Amazing and friendly staff, beautiful room, awesome pool, great breakfast buffet. Perfect hotel for families. Very close to the Albany fairgrounds. Easy access to Hwy 20 and I-5. We'll be back. Thank you.
Dear Cal, What a pleasure it was spending New Year's Eve with you! It is wonderful to learn about the things you loved about your stay at Best Western Plus Prairie Inn, from our attentive service and pleasant rooms to our refreshing pool and delicious breakfast buffet. Your intent to return is a great compliment indeed! Take care, and we'll see you again soon!
We stayed at this hotel from Christmas Eve through the day after Christmas. One would think that this could potentially be a noisy stay, but the opposite was true. There appears to be a pretty good sound-proof insulation in place. We were aware there were children above us, but they did not disturb us at all and we never heard our next door neighbors. The hotel is nicely placed near the freeway with access to shopping within a short drive. It has been decorated nicely and the grounds are well-maintained. The lobby is very nice and inviting. All staff members were warm and gracious. The room was nicely decorated as well, and in good shape; I did not see peeling paint or poor workmanship. WiFi was good; I used it quite a bit. I did not use the pool, but it looked quite nice and orderly. I also did not eat the breakfast (Elmer's is fairly close and I know enough to visit Elmer's if there's one available!), but my husband checked it out and said it looked like the standard hotel breakfast. My biggest kudo goes to the staff member who saw me struggling with crutches on the main floor; I tore up my knee Christmas Eve and suddenly needed ADA accommodations. She thought outside the box, ran to the lobby to get a cart, put a sofa pillow on it, and rolled me out to the front so I didn't need to make the long trip on those crutches. I don't know who she was, but she was an angel in disguise. You can't buy service like that.
Dear Suzanne, Thank you for your wonderful review! We are thrilled to be your first choice for comfort and value here in the area. Your kind words make our day! Clean, comfortable, and cozy accommodations are the foundation of every visit with us. What sets us apart, however, is the strength of our team. We are delighted that you felt well cared for! We wish you the very best in your recovery and we would love to serve you again here at Best Western Plus Prairie Inn.
We booked a suite at the Best Western Plus Prairie Inn for our two young boys and their grandparents to stay on 11/24/18. After checking in at 11:30pm, my in-laws kept the lights low to put our children to bed. The next morning, they found that our two sons slept in severely soiled, bloody sheets. The blood was not from either of them, and still slightly damp. My father-in-law immediately talked with the front desk staff who showed great concern and sent a cleaning crew up to remove the bedding. The manager was not available at the time, and the front desk staff stated they would write an incident report and give us a free nights stay. We did not hear from them over the next few days, and called the hotel, at which time the manager expressed no concern whatsoever for our children's safety. Not only did she refuse to reimburse us for the nights stay, but stated she would be charging us for the damaged sheets. We are dumb-founded and appalled by the lack of accountability of the hotel's management of this situation, as well as her lack of concern for our children's well-being. We have subsequently taken our children to their pediatrician who has starting monitoring them for HIV and hepatitis C.
We only stay one night and it was quiet even though we were by the elevators. The in door pool was great. The breakfast was okay nothing out of the ordinary. Fresh fruit bowl out for everyone to have would have been nice. Room was big and spacious. Check in and out was good. The only complaint it the breakfast. Some fruit would have been nice.
Dear Doni, It was our pleasure to serve you here at Best Western Plus Prairie Inn! Thank you for the phenomenal five-star review. We are happy that you enjoyed a clean, quiet, and refreshing stay! Our pool is always a hit. Your constructive insight regarding breakfast will help make us even better. We are always working to innovate, and we would love the chance to invite you back for another stay here in Albany. Stop in with us!
The staff at BW Prairie Inn is doing their best to make sure that your stay is pleasant. The rooms are comfortable and kept clean. The breakfast is well presented and ensured that it meets their claim for hot food and a good assortment of food articles
Dear Erik, Your kind words about our attentive staff, clean accommodations, and impeccable breakfast just made our day at Best Western Plus Prairie Inn. We are thrilled our hard work is being noticed and will be sure to share your accolades with the team. Please join us again if you return to our area.
I spend more than 30 nights a year in a motel/hotel. It's always a pleasure to stay at the Best Western Plus Prairie Inn in Albany Oregon. Like most of the pet-friendly places I choose to stay, it's a nice facility. But the staff... They're just terrific! Too many specifics to mention, but on my most recent trip over Thanksgiving weekend Jonathan and Caleb at the front desk, and Lisa in housekeeping, went above and beyond in ways that reflected great credit on them personally, on the Best Western Plus Prairie Inn in Albany, and on the corporate brand. I don't think any of that is ever an accident at this facility because GM Danielle Sell leads from the top and has established her BW as a key community partner in the city of Albany who is valued and appreciated. Excellence is never an accident, and consistent excellence makes this my pillow of choice in Albany.
We love being your pillow of choice at Best Western Plus Prairie Inn and truly appreciate the kind words! Our staff is at the forefront of our guest relations, so we are very proud to hear how well they carried themselves with excellence and will be sure to pass along your accolades. Jonathan, Caleb, Lisa, and the entire team will be thrilled to know their hard work is being noticed and looks forward to serving you again soon when you return to Albany.
Our stop here was a pleasant surprise. Everything is very clean and comfortable. The staff was attentive and pleasant. On the cold, rainy night we arrived, the staff hosted “Soup Night”; with a crockpot of great smelling homemade soup greeting hungry guests as they arrived. Great idea.
Dear Rae, We aim to impress all guests who step foot into Best Western Plus Prairie Inn, and we're elated that you were so pleased with our clean and comfy accommodations as well as our cheerful service. It also makes us smile knowing our homemade soup warmed you up during one of our cold and rainy days here in Albany. Thanks so much for letting us take care of you, and we wish you nothing but the best!
We spent Thanksgiving night here while visiting family in Salem. I had a confirmed email reservation thru the Best Western phone line. I called from Salem to inquire if we could check in little early, staff couldn't locate the reservation even with confirmation number. I forwarded my email to her & the representative went above & beyond in assuring me we would have a room. We got to Albany & the clerk apologized again for the mix up, very efficient check in & we had a great room! Very comfortable bed & pillows & clean room. We didn't use the pool area but it looked great. Hot pot of soup greeted us when we returned from Salem & it hit the spot! Breakfast was delicious with lots of options & coffee was very good. *Only one waffle maker so we skipped a waffle, possibly one was broken as the Best Western's usually have two. Great other hot choices made breakfast delicious. We love Best Western & have stayed at them in many different cities always have a great stay❤️
We sincerely appreciate you sharing some thoughts on your recent stay during your trip to Salem to visit family. It was unfortunate to hear of the initial mishap regarding your reservation, but we're delighted to hear that our friendly staff was able to quickly deliver the exceptional accommodations you deserved. We're also happy to learn that you enjoyed our delicious breakfast, comfortable beds, and tasty soup during your stay. We'll be sure to pass along your comments regarding the waffle maker, and we look forward to sharing an even better stay when your travels bring you back our way.
Traveling with pets can be a challenge sometimes. This was a great place to spend the night on our visit to the grandchildren for Thanksgiving. Very quiet, great breakfast buffet and very helpful staff. Will come back when we visit again.
We were happy to provide you and your pets a quiet, comfortable place to stay during your road trip. It's great to hear that our delicious breakfast got your day off to a satisfying start and that our friendly staff was able to assist with all your needs. The next time you're in town, we'd be happy to host you again at Best Western Plus Prairie Inn!
Hotel staff were great and the room was clean and beds were comfortable. Breakfast the next morning was very good. The next time we stay, maybe we'll have time to try out the pool and exercise equipment.
From the first-class service to a delicious breakfast, we're so pleased to have delivered the five-star stay you expected at Best Western Plus Prairie Inn. We would love to welcome you back to experience the pool and fitness center. We'll see you then!
Heading south for the winter, we always make BW Prairie Inn our first night's stop on our way south for the winter. This year, they didn't disappoint. After a rather trying day, we made a late arrival for our reservation. No problem and by the way, there's a bowl of hot soup in the lobby so we didn't have to go searching a restaurant. Perfect as was our sleep and hot breakfast the next morning. Gotta love it!
Dear Pat, Returning guests pay us the highest compliment, and we are very happy to have been able to provide you with a warm welcome and a comfortable place to stay after a long day on the road. Thank you very much for sharing your feedback and we hope to see you again soon.
Every thing you would expect from Best Western. Friendly employees making sure everything is going ok. Miss the afternoon soup, but it is coming back. Stayed here multiple times and will keep coming back.
Dear Jerry, Return guests pay us the greatest compliment by continuing to stay at Best Western Plus Prairie Inn during their visit to Albany! It is always a pleasure to see your face and deliver you the experience you're accustomed to. We hope you had a fantastic time with your friends and we can't wait to bring back the afternoon soup for your enjoyment. Our door is always open, so please come back anytime you want!
Best Western Hotels generally have a high standard of comfort and value. Certain ones stand out above the norm. The Best Western Plus Prarie Inn is a standout. Initial impressions are only positive. The hotel is easy to locate, has an appealing appearance, and a greeting by friendly and helpful staff starts the stay off just right. The hotel has lots of open space around it which is very appealing for guests traveling with dogs. Long walks are easy, relaxing and safe. Rooms and amenities are excellent including an above average breakfast and an indoor pool open twenty-four hours. Shops for groceries or other needs are within a five minute drive.
Dear Murray, There are not enough words to express how honored we are to receive your review! We strive to excel in all areas of our guests' stay, and your feedback lets us know that we're succeeding. Thank you for highlighting everything that makes Best Western Plus Prairie Inn a standout, from our decor and pet-friendly atmosphere to our commitment to service with a smile and pleasing rooms and amenities. Your satisfaction is our pleasure, and we hope to be your first choice for hospitality whenever you're in Albany!
My husband and I stay here often in the fall after college football games. The service is wonderful, rooms are clean and they serve a nice breakfast. Jonathan upgraded us to the Presidential Suite this last time and it was lovely! We appreciate the gesture and will continue to make this location our go to hotel for that area!
Dear Julimarie, Thank you so much for letting us know that we're consistently able to provide you and your husband with a pleasant experience here at Best Western Plus Prairie Inn! It brightens our day to read your kind comments about our excellent service, clean rooms, and delicious breakfast. That's great that we were able to offer an upgrade. We're grateful to know that you'll continue staying with us, we already look forward to serving you again after the next football game.
We always stay at best western, this stay was the worst , the bed was sagging to the center and under the bed was wrappers from someones food not ours. We will not be staying at this best western any longer
Thank you for your loyalty; however, we apologize for not meeting your expectations during your stay. Next time, please mention any issues to our front desk team so we can offer immediate corrections. Otherwise, we will share your feedback with our team so a better experience can be delivered going forward. Thank you for the valuable comments, and we wish you safe travels ahead.
My wife and I are always pleased when we stay the night at the BW Plus PI in Albany, Oregon. There are many pluses to this hotel: 1. Easy access On and Off from Interstate 5. 2. The hotel is not to far from Interstate 5, however, far enough from the traffic noise. 3. In addition, the hotel is off from a main roadway to reduce the traffic noise 4. The parking lost is easy access in and out of the hotel. 5. Upon entering the hotel guests are greeted with a warm smile and a great welcome from hotel desk staff. They will exceed your expectations to insure you have a pleasurable stay. 6. Each time we have stayed at this hotel, we've had no complaints with our rooms. In addition, if you stay in the spa suite (which we have done once), this room will not disappoint you! 7. We also like this hotel due to the fact the swimming pool and hot tub stays open 24hours, which is nice for my wife and I. Sometimes the Ducks games are at 7:30 in the evening so we don't get back to the hotel until around 11:30pm. And to take a refreshing dip in the pool and hot tub helps me sleep better. Now for my wife, she only has to close her eyes, and she's out cold:) 8. I won't say the hot breakfast is excellent, but it is above a standard continental breakfast. You can say I'm spoiled to an Embassy Suites breakfast. But I will say it's a good hot breakfast. 9. By the way, when we go to a Duck Football Game, we always park our vehicle just off the Beltline road in Springfield. From there, we take a shuttle to the stadium and back to the parking lot. My point here, the shuttle after the game is quick and getting back onto Northbound Interstate 5 towards Albany is quicker. Thus, my wife and I are able to enjoy the services of BW Plus Prairie Inn in Albany. 10. One more thing, to me it's not exactly a true 5 Star, however, but a good 4 to 4.5 is a good reflection of this hotel.
We truly appreciate you taking the time to leave such a detailed review of your recent stay here at the Best Western Plus Prairie Inn. It's fantastic to be your go-to accommodations when you're in town to see the Ducks play, and we're thrilled to know that our friendly staff, convenient location, and 24-hour pool area were a few highlights of your visit. We can't wait to host you again when your journey brings you back to the city, and we wish you safe and happy travels along your way!
We enjoyed our three night stay at the Best Western. Rooms were warm and comfortable. Very nice breakfast buffet. Convenient location close to the I-5. Helpful front desk staff and Serena was a great breakfast host.
Dear Chris, Thank you for allowing us to host your three-night stay in Albany! From our warm and cozy rooms and filling breakfast buffet to our convenient location and delightful service team, it was our pleasure to deliver you all the comforts of home, and we hope you'll think of Best Western Plus Prairie Inn anytime you're in the area!
Our football team and parents came to stay and play a big game. The staff was very welcoming. We all had a great time in the pool area playing and relaxing. The rooms were very nice and relaxing.There was everything we needed. Breakfast the next morning was very good with a good variety of choices. The staff was friendly and helpful. We would stay again and recommend it to other friends. Being close to the freeway was very accommodating.
Dear Candy, Thank you for your stay! We're delighted that you and your team made us a part of your gameday. Our friendly and helpful staff was happy to get everyone relaxed and refreshed so that you could perform at your best. It sounds like breakfast was a hit! We really appreciate the recommendation, and we can't wait to serve you again when you are back in the area.
Nice clean hotel and well appointed room with KS bed and sitting area. Good hot breakfast buffet. Just off the freeway but far enough so there is no road noise. 5 minute drive to some good restaurants. Friendly front desk staff. Would definitely stay here again.
Thank you very much for choosing Best Western Plus Prairie Inn! We are so happy to hear that you enjoyed so many aspects of your time with us, and we will happily share your kind comments with our front desk team. We wish you all the best, and we hope to see you again soon!
The deep jetted tub made getting in and out tough for the senior citizen. Good free breakfast. Helpful staff. Quiet, clean and and easy to access. Close enough to Corvallis that many game goers were staying there.
Dear Mike, It was an honor hosting you at Best Western Plus Prairie Inn! We're so pleased our clean, quiet rooms provided you the ideal place to rest and that our location was convenient for your trip. It's great to know that our breakfast selection suited your tastes and that your overall stay was enjoyable. However, we're sorry for any issues with the tub. Our staff is always happy to show you other available room setups. During your next trip to town, we'd be proud to have you stay with us again.
My husband and I have stayed at a couple different hotels in Albany when visiting family... this is above all the best. Book early for the best price!! The only complaint is that they need to put different or higher wattage bulbs over the bathroom counter and add a fixture over the full length mirror. PLEASE!
We are thrilled to receive your glowing remarks about us, and it brings us joy to know that we have been able to provide you and your husband with the full experience and comfort that you deserve. We will take your comments regarding the bathroom lighting into consideration, and we appreciate your input. Safe travels, and we hope to see you again soon!
If you're looking for a good hotel in the Albany area with a great rate this is your place! I have always received great service here, the recognition of my points and the free upgrades are wonderful. Good breakfast and always a cheerful staff. I would recommend this hotel above all others in the Albany area.
Wow, what a thoughtful and encouraging review to read! Our team loves serving you here at Best Western Plus Prairie Inn, and we're thrilled that our affordable rates, attentive service, and fantastic breakfast selections keep you coming back. Hosting you is always a treat, and we can't wait to have you stay with us again!
Our 94 year old mother resides in a nearby assisted living facility. This most recent visit was our 5th stay at this hotel. Our family members stay here as well. The young, twin nephews love the pool facilities. Clean and safe. We have been impressed with the breakfast quality and selection. Coffee is good also. Rooms are always clean and in good repair. Staff is very courteous and accommodating. No need to look further.
Here at Best Western Plus Prairie Inn, we love serving warm and friendly familiar faces, and are honored to have hosted you for the fifth time! Our entire team was excited to take care of you and your family members, and we're delighted that the pool was a hit as well as our plentiful breakfast selection. Thank you for letting us know that you continue to be impressed with our clean, well-maintained rooms and hospitality and we look forward to having your company again soon. Safe travels and well wishes to your mom!
We stop off here twice a year after a long day's drive and are always impressed with the quiet location, lovely lobby with friendly staff, spotless rooms, and very generous breakfasts. There are numerous restaurants nearby for dinner. We will be back.
Dear Ascoll, Returning guests pay us the highest compliment by continuing to choose Best Western Plus Prairie Inn when in the area! Knowing that our quiet atmosphere, spotless rooms, ample breakfast servings, and gracious staff continue to impress you is nothing less than uplifting. We can't wait to spend time with you again!
Great rooms with everything we needed. Third stay here and it's our 1st choice. The hotel is well kept and clean. The staff is very kind, helpful, and attentive. Location is perfect with lots to do locally and not far from the coast or the Cascade Mountains. Currently, the foliage is beautiful, and it's not raining yet. Perfect trip.
Dear Beth, We're honored to be your go-to hotel in the area! Thank you for sharing how much you appreciated our clean, comfortable rooms and friendly, helpful staff. It's great to hear that you enjoyed your trip, and we look forward to your next stay at Best Western Plus Prairie Inn!
I never have to worry about anything, even my mistakenly left items. I received a phone call shortly after I checked out telling me of my left items. They only asked if I wanted them to ship the items to me. I opted to ask them to hold the items and I would grab them on my next trip. Sure is good to know that level of trust where I stay for business travel. Thanks again BW Plus Prairie Inn staff for being so caring of your guests! Brian
Dear Brian, We know how important it is to feel that your belongings are safe and secure while staying at a hotel, and we are very happy to hear that you found that to be the case here at Best Western Plus Prairie Inn. We will commend our team for their diligent work. We wish you all the best, and we look forward to seeing you again when you return!
This property is staffed with some of the most caring, sincere individuals you will find. I am never surprised unless it is in a good way. Always a place that I will travel out of my way to stay at.I would recommend this property to anyone wishing to stay in the Albany area.
We love to receive positive feedback about our staff members, and it brightens our day to read your kind comments. We will gladly share your thoughts with our team and commend them for their hard work. We wish you all the best, and we look forward to serving you again soon here at Best Western Plus Prairie Inn.
I always stay at the Prairie Inn when I'm in Albany. Very close to the fairgrounds, restaurants within walking easy walking distance, and many more close. It has a nice pool, and I always feel I get a great value. The mini suite has a jetted tub and a nice sitting area. The staff is friendly and helpful. I have never been unhappy with my stay.
Dear Mark, Thank you so much for letting us know about your five-star experience with us here at Best Western Plus Prairie Inn! It pleases us to see that we're consistently able to meet your expectations by providing a convenient location, comfortable facilities, and friendly service. We're grateful for your business and would be honored to host you again whenever you return to the area.
Hotel is well maintained you can tell the staff and owners care about their property. They are friendly and caring. Room was clean and comfortable - breakfast was good. This is a go to place for us to stay when things get booked up in Corvallis, and we want a budget friendly, nice place to stay. We will stay here again.
Dear Melanie, We appreciate you sharing your thoughts about your recent visit here with us at Best Western Plus Prairie Inn. It is fabulous to hear that you had a lovely stay in your clean and comfy room. Additionally, it is fantastic to know you found our team friendly and helpful as well as enjoyed your delicious breakfast. We are thrilled you liked our budget-friendly rates. The next time your travels bring you back to the area, we look forward to you staying with us again.
Rooms were clean. Front desk staff were AMAZING . Grounds were very well kept. Our families needs were met and any requests were promptly seen to. Parking area was great, Handicap accessibility was exceeded. Great stay!!
Dear Karen, Your wonderful review brightens our day, thank you so much for letting us know about your wonderful experience with us! It's great to see that we were able to meet your expectations by providing clean rooms, well-kept grounds, and amazing service. From our entire team here at Best Western Plus Prairie Inn, we're grateful for your business and would love to provide you with another exceptional stay.
Staff is always friendly n available. The Inside n out is always clean well groomed. Breakfast fresh n well supplied. Convenient to everything in town n highway. We enjoy our stay n use of exercise room n pool.
Thank you for taking a moment to share some feedback on your recent five-star stay here at the Best Western Plus Prairie Inn. We were thrilled to learn that our friendly staff, beautiful accommodations, and delicious breakfast selection were all highlights of your recent stay. Should your travels bring you back our way, we hope you'll join us again for another convenient visit.
Pleasant greeting by the front desk upon arrival. Welcomed as a Best Western rewards member. Nice clean room. Good Beds. Good breakfast with all of the usual for a hotel breakfast. Would stay here again if in area.
Thank you for choosing our hotel for your recent stay. Our guests' satisfaction is always top of mind as we strive to provide top-notch accommodations. We're thrilled you thought your room was clean and comfortable, and that you enjoyed a delicious breakfast. It also means a lot to know that your positive experience started at check-in. Team members will be happy to know their warm greeting kicked off your stay in the right direction. The next time you come to Albany, it would be wonderful to see you again at Best Western Plus Prairie Inn.
We recently stayed at Best Western Plus Prairie Inn in Albany while on a driving tour in Oregon. The Best Western was very easy to find, right off the I5 Highway, and is very close to the city of Albany. We found the staff to be without exception, friendly, helpful and professional. Our room was clean, attractive, quiet and comfortable. The complimentary breakfast was varied, delicious and plentiful. I have no reservations recommending this property.
Your generous review has brightened our day. Our team works hard to provide friendly service and clean, comfortable accommodations, and we are delighted to know that we hit the mark for you. It is great to hear that our location was convenient for your travels in the area, and we hope you enjoyed your driving tour of Oregon! Your recommendation of our property is greatly appreciated, and we would love for you to join us again should you find yourself back in the Albany area.
The rest of the hospitality industry could take a lesson from what they do at this facility. A first class operation from the time we checked in to the time we were walking out the door after checking out.
Dear John, We're honored to set the standard here at Best Western Plus Prairie Inn. What you have shared is a wonderful example of the dedication and care of our awesome team. We love to serve, and we can't wait for our next chance to make your day!
Clean, quiet, convenient, friendly, rates ok. A good stopping place traveling north. Breakfast is good, hot items included, room very adequate. Away from freeway or traffic noise. Comfortable bed. Staff at front desk and in the breakfastareaarevery helpful and friendly.
Dear Judy, Thank you for your feedback after your recent stay at the Best Western Plus Prairie Inn! Our team strives to provide comfortable and relaxing accommodations for our guests, and we're happy to hear you enjoyed a clean and quiet room. We're glad you received helpful service and found our location to be ideal for your time with us. It would be wonderful to see you again soon!
Nice place to stay, great breakfast service, walking distance to the expo center / fairgrounds in Albany. We had a quiet king room on the third floor with a larger fridge with separate freezer. Clean room, good breakfast, friendly staff, 24 hr pool (small) and hot tub.
Dear Duane, It was our pleasure to provide you with a quiet, well-appointed place to stay. We're glad our location was perfect for your trip and that our breakfast selection suited your tastes. Our wonderful staff will also be proud you appreciated their friendly assistance. If your adventures bring you back to town, we'd be honored to host you again.
This hotel is our go to place to stay when visiting our friends in Albany. It's always great customer service. The rooms are nice, and very clean, and breakfast is always hot, with lots of options. The indoor pool, and hot tub are nice too. The hotel staff are super nice, and, if your room is ready early, there is no problem getting in. We plan on staying here again on our next trip.
What a truly wonderful review to read! We are very honored to be your go-to hotel when you are in the area, and we thank you for sharing our kind feedback with us. We are more than happy to provide you with the friendly service and comfortable accommodations that you deserve, and it is a pleasure to know that you appreciate our hard work. Thank you very much for choosing Best Western Plus Prarie Inn, and we look forward to hosting you again soon!
Clean rooms, friendly staff and an excellent breakfast - Both hot and cold items to choose from! It was a reservation made very late in the game and they only had one room left – we were lucky to get it as we were coming through late at night and needed a room on short notice.
Dear Scott, We are very glad to have been able to provide you with a last minute place to stay here at Best Western Plus Prarie Inn. It is truly a pleasure to receive positive feedback such as yours, and we are happy to hear that you enjoyed our clean rooms, friendly staff, and delicious breakfast options. Thank you very much for your comments, and we wish you all the best in your travels ahead!
If you want clean here it is, great personnel and great breakfast. When checking in the man at the desk was extra nice, gave us places where we could eat. Would go back if in the area. The bed was super to sleep, no noise in the building, gave us a great room. The hotel was right next to the highway.
What a wonderful review to read! Nothing makes us happier than hearing that everything from our helpful staff to delicious breakfast made for a great stay at Best Western Plus Prairie Inn. We're glad you enjoyed your room, and we look forward to hosting you again the next time you're in the area!
Great location for easy access to the interstate. Nice clean rooms with working AC units. Comfortable beds and pillows. Nice continental breakfast and friendly staff. There is also a nice park right down the road within walking distance. Would stay again.
60 minutes from beautiful Newport Oregon, this hotel is the place to stay if your visiting the beautiful coast of Oregon. The staff is helpful, caring and concerned for your needs. You are greeted by each employee with a smile. I think this hotel should be 10 stars?? We will be staying here again.
This hotel works for me in every way. Its a perefect distance from my homebase, coming and going, its RIGHT ON I-5, and its always clean, quiet and ready with a hot breakfast to start the next day. All my business trips start with this best western hotel. I truly believe that the value for this price point is the best in it's class.
We're honored by your continued loyalty to Best Western Plus Prairie Inn! It fills us with pride to know we've consistently provided the clean, quiet accommodations, superior value, and tasty hot breakfast you depend on from us. We're also glad our location is so convenient for your business travels. Many thanks for your glowing review, and we look forward to your return.
We recently stayed at this property while attending a Baseball tournament. The property is conveniently located to both the N and S access to I 5. There are plenty of eating options within 5 miles. The staff are friendly, professional and courteous. The pool and fitness room are available for extended hours. The breakfast options are extensive. I have no hesitation about recommending this property.
Dear Frank, Thank you so much for recommending us here at Best Western Plus Prairie Inn! We hope that your tournament experience was awesome. Thank you for the fabulous review and kind remarks for our service team. We were pleased to provide the hospitality you needed! When you are back in the area, make us your first stop.
I love to come here with my granddaughters to just take a rest. Clean and comfortable with a friendly staff. Great little complimentary breakfast as well. We stop in any time we can and will be back soon.
Dear Sherri, All of us at Best Western Plus Prairie Inn look forward to hosting you and your granddaughters and thank you for your recent five-star review! We are always thrilled to offer you a clean, comfortable space to rest and look forward to welcoming you all back soon!
Prarie Inn is my favorite Inn on the I-5 corridor. Great location, friendly staff and management excellent accommodations. I've enjoyed staying at Prarie in many times during my travel through the Pacific Northwest.
How amazing to receive the honor of being your favorite inn during your travels! Guests, such as yourself, are the reason for our being and it fills us with pride to provide first-class service and accommodations. You'll always have a room here at Best Western Plus Prairie Inn!
I was in town on business and stayed here. The hotel is located right off the I-5 highway. I was warmly greeted by Jonathan as I checked in. I was in room 202 which was a king bed and sofa room. It was comfortable and quiet. I had to leave early, so I cannot comment on their breakfast offerings. I thought it was a great stay.
We were happy to provide you with a quiet, comfortable place to rest during your business trip. Jonathan and the rest of our wonderful staff will be so glad you appreciated their friendly demeanor. If your travels bring you to the area again, we'd invite you back to our hotel.
Very Good Facilities with Guest laundry, pool, jacuzzi and complimentary breakfast. The staff was very friendly and helpful. Convenient to restaurants and shopping. Centrally located near the I-5. A nice area with easy travel to the Pacific Coast
Dear LuVerne, Many thanks for your kind review of Best Western Plus Prairie Inn! Our team was happy to provide you with warm hospitality and wonderful amenities. We're also glad our proximity to restaurants, shops, and the interstate was convenient. Your thoughtful compliments are much appreciated. We'd love to have you return.
Clean and inviting visit. Staff is friendly. Rooms are comfortable and clean. Pool is a nice size. Breakfast was delicious has a variety of breakfast items to choose from. Also very clean. We will definitely be back!
Dear Judy, We're thrilled you enjoyed your stay at Best Western Plus Prairie Inn and that our friendly staff made you feel at home. It's lovely to hear that our clean, comfortable rooms provided you the ideal place to rest and that our tasty breakfast selection got your day off to a great start. Our staff looks forward to your next visit.
I stayed here a month ago and had a great experience, so I came back and it was just as great. The staff were helpful and friendly and the hotel is clean and pleasant. I didn't have my dogs with me, but I so appreciate the dog-friendly atmosphere and there were some show dogs staying which I found delightful. I plan to stay here in the future as I frequently travel between the Bay Area and Seattle.
Returning guests pay us the highest compliment, and we are delighted to hear that you continue to enjoy your visits with us here at Best Western Plus Prarie Inn. We love being able to host our guests, as well as their furry friends, and we are happy to know that you appreciated this aspect. We are also glad that you found your room to be clean and comfortable and enjoyed our friendly staff members. Thank you very much for sharing your feedback with us, and we look forward to your next visit. Safe travels!
Everything was great and perfect accommodations. A short 3-minute walk to a county park. A short drive north to the "Enchanted Forrest" in Turner, Oregon, a fun spot for young and old. The theme is nursery rhymes as well as live performances throughout the day, ad-libbing on some of the most cherished of the rhymes. There are rides for all ages, yes even this grandpa.
Dear John, It sounds like you had a lovely time here in the area. As you said so well, there are attractions for everyone to enjoy and we love bringing together guests of all ages here at Best Western Plus Prairie Inn. Thank you for the outstanding feedback and great recommendations. It would be a delight to serve you again in the future.
This hotel welcomed bikers with open arms. Happy to have breakfast with the room, a visit to the hot tub and a couple of hours on the deck after riding. I'm glad we got a room at this hotel. Convenient to the highway and town.
Dear Marjory, We are so thrilled to hear that you felt welcome and comfortable at the Best Western Plus Prairie Inn while you were in town for the Tandem Bike Rally! Providing clean and comfortable accommodations and relaxing access to the hot tub and deck are a few of the many great things we are happy to offer. Thank you for your kind words, and we hope you come see us again!
We had a graduation to attend and we needed to rake our little dog with us. The pet friendly room we stayed in was immaculate and the pet area outside was clean and well maintained! Very happy with our stay!
We want all our guests, including the four-legged ones, to have a wonderful visit, so we're happy to know we succeeded with you. It was our pleasure to ensure you had a clean, inviting place to stay and walk your dog. If your travels bring you back to the area, please come stay at Best Western Plus Prairie Inn again.
I will go some distance out of my way to stay at this property when working between Roseburg and Tualatin Oregon. I always know how the staff, amenities and rooms will be. The staff works very hard to insure you feel like you're at your 2nd home.
Dear Brian, We're proud to include you among our returning guests, and we're so pleased our amazing staff, and comfortable rooms keep you coming back to stay at Best Western Plus Prairie Inn. Thank you for the lovely review. Our staff looks forward to your next visit.
The Best Western Plus in Albany, OR was a very convenient stop on our recent travels. The property is well maintained and convenient to I-5 and Albany amenities. The Breakfast Buffet is above average and well presented. The rooms are spacious as well. We found our bed to be firm and comfortable too. All in all a very good value.
We are so grateful for you taking the time to share your feedback with us after your recent visit to the Best Western Plus Prairie Inn! It is so great to hear that you enjoyed your room and found the breakfast to be delicious. We aim to provide convenience and comfort, and we're glad your accommodations met those standards. Thank you for your review, and we hope you stay with us again!
Really nice motel in Albany Oregon. This is a very nice, well kept, conveniently located motel. So much nicer than the last motel we stayed in in Albany. This will certainly remain our “go to” lodging when we are in the area. Choose the Best Western Plus Prairie Inn and you won't be disappointed!
We were a large group (13) and we stayed in multiple rooms and stayed three nights. It was quiet and restful (the beds very comfortable). Breakfast was great (FRIDAY-SATURDAY-SUNDAY). Exercise room very clean. All facilities very well maintained. Great staff....friendly and VERY HELPFUL. GREAT LOCATION
Dear Randy, We're delighted by your outstanding review of Best Western Plus Prairie Inn. Congratulations to your son and we wish him all the best! Our team was proud to provide your family with quiet, comfortable accommodations and friendly service. It's also wonderful to know you enjoyed our spotless, well-maintained gym and delicious breakfast. Thanks so much for your warm compliments and we'd be honored to have you return.
Great place to stop for a night or two. The staff is friendly and helpful. the location is right off the freeway but far enough that it is quite. They have a nice breakfast with a make your own breakfast barrio. Yes the pool is open 24 hours. Which is nice if you are coming off a long diver like I was and you can swim or soak in the hot tub before bed.
From our friendly service to our 24-hour pool and hot tub, it's wonderful to know that you thoroughly enjoyed your time with us at Best Western Plus Prairie Inn. We aim to please and will share your uplifting review with our team. Come back for another visit if you're in the area again.
My family and I stayed on the first floor for a swim meet. At first, we were worried about being located on a lower floor. But thanks to the hotel's quiet policy after 11:00pm, our stay was peaceful and comfortable. Rooms were clean and beds were comfortable. Breakfast had a great variety.
Dear Patricia, We strive to provide clean, comfortable, and convenient accommodations to all our guests, so we're pleased to know we were able to give all three during your stay. We are glad to know you enjoyed our excellent breakfast selection, and that our quiet policy helped you get a great nights sleep in our comfortable rooms. We thank you for taking the time to leave us with a review of your recent stay here at the Best Western Plus Prairie Inn, and we hope to see you again soon!
If you are planning on staying in Albany Oregon I highly recommend Best Western Prairie Inn for the following reasons... Excellent customer service Comfortable and clean rooms Great continental breakfast Friendly staff members awesome indoor pool
We welcome and appreciate your kind feedback, and we are happy to have been able to host you here at Best Western Plus Prarie Inn. It is always a pleasure to know that our guests find our staff members to be so friendly and helpful. We are also glad that you enjoyed our comfortable rooms, indoor pool, and continental breakfast offerings. Thank you very much for sharing your kind thoughts, and we hope to see you again soon!
Quick accurate check in; bright cheerful lobby. Got a good recommendation for a late afternoon meal. Friendly greetings from all staff, and excellent service at breakfast. Room quiet and easy to work in.
Dear Judy, Your review is a pleasure to read! We're delighted that you enjoyed every part of your experience with us. First impressions are always important, so we love hearing that you instantly felt welcomed as you walked into our lobby and met our front desk team, and that friendliness extended throughout your entire stay. We are also pleased to know that you could relax and get work done during your visit. Our staff appreciates you taking the time out of your day to tell us why you enjoyed staying with us, and we hope to welcome you back soon to Best Western Plus Prairie Inn!
The hotel was fine... It's a budget hotel. We stayed for one night while traveling through. We were able to sleep a family of six in one room. The pool is open all night! It is a small pool, but our kids are young, and they loved it! The food is what you would expect. It is right off the Interstate, and is very convenient for traveling through. The value was great, and I have no complaints!
Many thanks for your kind review of Best Western Plus Prairie Inn! We're glad to hear that the spacious accommodations and great value we offer met your needs for an overnight stay so well. It's also wonderful to read that your kids loved our 24-hr. pool hours. Our easy interstate access is an asset, and we're happy this was convenient for you. Your thoughtful compliments are much appreciated, and we'd love you to visit us again.
I recently had to book a trip to Albany for my Little League baseball team. I worked with Christy to get the block of rooms reserved and at a reasonable price. She was absolutely fantastic. I called a few different hotels in the area. When doing so, I was often sent out to a phone bank in India or into a voicemail system where calls were never returned. Christy was quite the opposite. She was easy to reach, and returned phone calls right away. When I spoke to her, Christy was always pleasant and able to help. If I need to return to the Albany area, Christy will be my first call!
Dear Dylan, We know how important timely and personal communication is when booking a reservation, and we are happy to have been able to provide you with the type of experience that you look for. Christy is a hardworking and conscientious member of our team, and we will share your feedback with her. We hope your Little League trip was a success, and we look forward to serving you again when you return to Albany.
Staff was lovely, room was clean, comfortable bed. A few minor things were swiftly taken care of. ( replace toilet seat with broken bolt, re-boot tv remote) The location was quiet but convenient, easy access to freeway as well as downtown Albany.
We loved serving you here at Best Western Plus Prairie Inn! Thank you so much for honoring us with a great review. We're so happy to hear that you found your accommodations to be suitably clean, comfortable, and convenient. Most importantly, however, it sounds like our dedicated service team members could serve you well. We're delighted! Depend on us again when you are back in town.
Easy access to I5. Room was very nice and comfortable. Staff was friendly and helpful. Facilities include an exercise room and pool. The breakfast was very good with lots of variety. I would stay there again.
We are excited to hear that our clean, comfortable accommodations, convenient location, and wide variety of breakfast items would bring you back for another five-star visit at Best Western Plus Prairie Inn. Thank you for sharing your positive thoughts and we look forward to hosting you again.
We had very good service. Very helpful staff. Friendly.were very comfortable. the room was very clean and everything worked well. The breakfast area was very nice clean and good food. Over all a very nice hotel it made for a great trip.
Thank you for sharing your experience at the Best Western Plus Prarie Inn during your stay in Albany! We're pleased to hear we were able to provide you with a five-star experience! We're also so glad to know our staff met your every expectation, and that you enjoyed our breakfast options! We would love for you to come visit us again soon!
The General Manager Danielle Sell makes you feel like family very welcoming. The facilities are excellent ,clean spacious rooms, outstanding breakfast and hot coffee is available aii day. We have stayed at the location several time's and we're greeted warmly when we checked in. We are members of Best Western hotel reward program and receive a room upgrade when available. Let's not forget the indoor pool and workout room. Overall a great place to stay with a friendly staff.
Dear Kenneth, We couldn't be more excited to hear that we were able to meet your expectations in so many ways! Thanks for being a valued guest and leaving such excellent feedback. We're happy to see that our friendly staff was able to provide great service, and it's nice to know that our comfortable and spacious rooms helped you to relax in peace. Also, we're glad that you enjoyed our breakfast and appreciated the indoor pool and workout room. Again, we're very grateful for your business and would love to welcome you back for another stay at Best Western Plus Prairie Inn.
I was notified last minute of a meeting nearby this facility and was able to secure a nice room for a good price in spite of a local teenager volleyball tournament. I was very pleased with the property and staff.
Dear Richard, It always warms our heart to hear from guests like you. We're happy to know that we were able to provide great last minute accommodation and hope your business meeting went well. It's nice to see that we were able to deliver high-quality service and excellent value. Thanks again for your kind feedback, please come back for another visit at Best Western Plus Prairie Inn.
Staff was great. Very clean. Upgraded us to a dual queen. Will stay hear when ever we see the kids in Lebonan. Nice location off I-5. Quiet and great breakfast. Short travel to destination. Great pool and hot tub.
Dear Jim, We loved having you here at Best Western Plus Prairie Inn! Thank you for the kind and complimentary feedback. Our team was more than happy to get you into the perfect accommodations for your needs and we're thrilled that we could help bring the family together. We look forward to sharing many more special memories with you!
Can't think of a single complaint. Jonathan at the front desk was beyond nice and helpful. Was here for a conference and very glad we choose to stay there as many other hotels looked run down and dated.
Dear Nikki, Thank you for choosing Best Western Plus Prairie Inn for lodging during your conference. It's wonderful to hear that we provided a five-star stay and that our friendly staff made the top of your list. We'll let Jonathan know how much you appreciated his top-notch service. Your comments are valued and our team hopes you will visit again soon.
A hidden gem in a great location. If you just need an overnight stop this hotel is great, but if your looking to spend a few days - this hotel is a great location. Albany is a nice little town and this BW is situated to allow exploration of it and the surrounding area very easily. I had a great time and the Prairie was an unexpected oasis.
We stay here every time we have to go to Salem . We stay in Albany . They have .agrest restaurant right down the road. The service is always great and thier presidential suite with the in room jaccuzi tub is worth it
Dear Jackie, What a lovely review, thank you! We're thrilled to hear that we were able to provide such an enjoyable experience and that you choose to stay with us at Best Western Plus Prairie Inn whenever you're in the area. We're also glad that you received such attentive service from our team, as well as appreciated the comfort of the Presidential Suite. Thank you for taking the time to share your positive feedback, and we look forward to your next visit.
We had stayed at this Best Western a few years ago and decided to come back. The room was clean, spacious, and quiet. The continental breakfast was suitable for our needs. The rooms on the north side are quieter and I would suggest staying on the 3rd floor away from the elevator.
We are very glad that you had a terrific visit with us here at Best Western Plus Prairie Inn. It is always great to see familiar faces return to stay. We are pleased that you had a lovely time in your quiet, clean and comfortable room. Also, we are happy that you liked your tasty breakfast. We do hope will come back and stay with us again.
My family rented the suite for the weekend and chose this hotel because they have an indoor pool and we have a restless 2 year old. Pictures looked great online. Looked clean when we checked in. First thing I noticed was a sign on the desk stating their pool was closed. A courtesy call with a heads up would have been welcomed as I work in hospitality and its always a nice touch so guests can make other arrangements had they chosen the hotel for the extra amenities. The front desk gentleman wasnt friendly, but very short and almost snotty with us till he saw I also work for Best Western. That being said. I know first hand how working in customer service can drain a person. Especially when your working alone and have needy guests. Room was gorgeous. And we were pleased until we pulled the blankets back to cozy down for the night and found this. When I called the front desk to ask for new bedding, the gentlemen at the desk sounded honestly confused as to what clean sheets and mattress cover was. When he finally did show with it, The least he could have done was offer an apology considering the huge dried blood stain on our bedding. But neither that night or check out or after has anyone there reached out to offer and apology. Convenient I never received a Best Western survey questionnaire as a Gold member either.
Thank you for taking a moment to share your experience. We would like to use this opportunity to sincerely apologize for the experience you had. The issues that you have identified with both our service and our accommodations are unacceptable and fall far below the standard of quality that we expect of ourselves. Your review will provide us with an opportunity to learn from our mistakes. Should your travels bring you back to the area, please allow us the chance to change your perceptions with a superior stay.
I stayed in the king suite with a Jacuzzi tub. The bed and pillows were extremely comfortable, the room had plenty of space, and that Jacuzzi - those jets are powerful! The staff at this location was very helpful and friendly. I'll definitely be returning.
We couldn't be happier to read your five-star review and to know that you will be returning for another visit with us at Best Western Plus Prairie Inn. Thank you for letting us know that you were pleased with our spacious room, comfortable pillows, and relaxing Jacuzzi tub; that's what we like to hear! See you soon!
We stayed at this hotel because we typically stay with Best Western for its predictability and affordability. Room was nice. Typical continental breakfast spread. My daughter and her friends staying there used the pool and hot tub and got bacterial/fungal skin infection. So, make sure someone has tested pool recently or insist on test prior to enjoying the tiny pool area.
Thank you for sharing your experience. We are glad that we could provide the affordable and comfortable stay that you have come to expect. It is, however, unfortunate to read that our pool may have caused some discomfort. As regular checks on the pool area are part of our protocol, we will ensure that everything is in order. When you are back the area, pay us another visit here at Best Western Plus Prairie Inn!
This is where I stayin Albany. I like it because it's close to town, but just off I5. It has a nice indoor pool, and plenty of parking space. The staff is always friendly and helpful, and I feel I get a good room for the money.
Dear Mark, Repeat guests are the best compliment and we are elated to hear that you continue to enjoy your visits with us at Best Western Plus Prairie Inn. It's wonderful to know that our convenient location, indoor pool, and pleasant room create a great value and that you will return again next time. Thank you for the positive review and we look forward to seeing you soon!
Do to unforeseen circumstances, we had to extend our stay past the original reservation as we were visiting the valley from Eastern Oregon to have a pet seen and treated at the OSU Veterinary Teaching Hospital in Corvallis. We had no problems adding days to the original reservation and were even able to remain in the same room vs. having to pack everything up to relocate to a different room. We found the front desk/management to be friendly, professional, and very responsive and proactive to any problems we encountered during our stay. The pet area in the rear of the hotel was large, reasonably maintained, clean, and stocked with waste bags. The complimentary continental breakfast was as to be expected for a Best Western but they appeared to be attentive to it and were on point as far as promptly replenishing items for as needed during our multi-day stay. The free 24/7 coffee was deeply appreciated. If I were to have any constructive criticisms, it would be that the hotel should consider adding additional night-time lighting to the pet area if the neighboring airport will allow it, insure card-only access the rear doors after hours as the signs claim they are (they were unlocked 24/7 when we were there), and the sausage patties are superior to the sausage links! Thanks,
Thank you for choosing us! It means so much to hear that we have earned the pleasure of your return stay. Our staff here at Best Western Plus Prairie Inn is what really sets us apart and we are delighted to receive your recognition for our friendly, professional care. We're also happy that our breakfast was a hit! Your constructive criticism is invaluable as well and we appreciate you giving it some thought. Should your travels bring you back to the area, choose us again!
It was ok. There were issues. Phone did not work(not fixed during our stay even though they were notified) running tolI let ran a lot when not being used (notified) no hair dryer even though there should be(they fixed) door stuck and was very very hard open. On the positive, breakfast was easy and their room had plenty of space. Room was clean.
We appreciate you staying with us and taking the time to share your experience. It's great to hear that our breakfast selection was to your liking and that the clean, spacious rooms met your needs. However, we're sorry for any issues with the phone and toilet as well as for any difficulty opening the door. It's unfortunate we were not able to resolve these issues during your stay and we'll ask our maintenance team to take a look at them. If your travels bring you back to the area, we'd appreciate the chance to offer you accommodations that are more in line with your expectations.
The room was VERY nice. It was more than I expected. It was on the first floor and close to the front door which I really appreciated. The help was very pleasant and helpful. The Continental Breakfast was exceptional.
We stayed at the Best Western Plus Prairie Inn In Albany, Or the night before our wedding. They provided a room to have a pizza party and did everything they could to make our stay perfect. The staff was excellent
Congratulations on your recent marriage! We're delighted you made Best Western Plus Prairie Inn a part of your celebrations. It was our pleasure to provide you with a space for a pre-wedding pizza party. We're so happy everything about your special day was perfect and we hope you'll come stay with us again on future occasions.
We travel a lot for dog shows. When we find a clean, quite, and friendly one - we go back. This hotel has enough grounds nearby to potty dogs, but Timber Linn Park is just down the road. A beautiful park to enjoy walking dogs and relax. This hotel is recently upgraded. The pool was under going a cleaning, so it was unavailable. They do offer a breakfast. Very friendly and helpful staff.
Dear Mariko, Thank you for the kind words! We're overjoyed to hear that our pet-friendly accommodations and location made your stay an effortless one when traveling for your dog shows. The next time you are in need of quiet, clean lodging, keep us in mind. It would be our pleasure to serve you again at Best Western Plus Prairie Inn.
Need more food options available. Unless you want to drive, there's only vending machines on premise and nothing really within walking distance to eat. A pantry for guest to buy stuff would help out greatly.
Dear Carey, Thank you for taking a moment to share your review. We appreciate your thoughts and will pass your idea regarding the pantry on to our team. There are, however, a few dining options within easy walking distance that we would love to direct you to! Classics like Denny's and Subway are within five minutes and Lum's and Snow Peak are only about 100 yards away! Check us out again on your return to town so that we can help you find even more to enjoy.
Good experience here at this property. Swimming pool under renovations but should be completed by March 2018. Big breakfast room with variety of cereals, fruit, waffles, and hot entrees. Separate coffee/tea service area. Very friendly and caring staff. Nice large lobby with complimentary morning newspaper.
Dear Jeanette, We're excited that you had a good experience! Thank you for taking a moment to share your review and highlight our tasty breakfast. We love getting our guests' days off to a bright start. Our staff here at Best Western Plus Prairie Inn works hard to stand out and we are glad that you felt well cared for. Come back and see us again soon!
Love staying at this hotel. We had adjoining rooms with our friends. the beds are so comfortable and clean. They are always so excited about the square dancers coming, they remembered us from last year and cannot wait to see us all dressed up. Enjoyed the breakfast. It is located not far from where we go and easy to get to. A lot of the dancers stay there and we have already reserved a room for next year.
Dear Ann, Thank you for making our day both with your visit and your wonderful review! We love it when we can help our guests do what they do best, and it is terrific to hear that you rested comfortably. We are honored to be your first choice here in Albany! Our team is already looking forward to serving you again on your return to Best Western Plus Prairie Inn.
No unwelcome surprises. Check in and check out were easy with competent staff. Parking areas, lobby and exterior were all good. Rooms are clean and comfortable and it was a quiet stay. I didn't try the breakfast so I can't comment on that.
It sounds like your stay with us at Best Western Plus Prairie Inn was very much to your satisfaction. We're happy to hear that we could provide you with the comfort, convenience, and value you were looking for during your visit to Albany. Thank you for taking the time to give us your opinion, and we hope you'll keep us in mind for your next stay in town!
This place is very welcoming and the service was great. The hotel is well equipped though I didn't use the pool or anything other than the room. Quiet location despite being within proximity of Interstate 5. Highly recommended.
Dear Mike, Thanks for the insightful review! We are thrilled to hear that you had a great stay with us. It is our goal to provide travelers with comfortable accommodations alongside friendly service, and we appreciate you acknowledging our efforts. Our team is also happy to hear that you were able to take advantage of our convenient location. We hope to welcome you back next time you are in Albany.
The staff welcome you and make you feel like you just got home when you walk in the door, the are friendly, and dedicated to service to be sure you have everything you need the whole time your with them. the food for breakfast is fresh and complete and everything you could want is on the menu the breakfast area is roomy and soft lighted and very comfortable.
Dear Larry, Your kind compliments are a pleasure to read! It is an honor to know that we're able to make you feel at home when you stay with us at Best Western Plus Prairie Inn. We're delighted that you love our delicious breakfast too! Thank you for choosing our hotel for your stay in Albany and for taking the time to make our day with your review. Please come again soon!
I spend a lot of nights traveling, and unless it isn't practical, I stay at best western plus. This stay was a perfect example. Solid stay, great value, clean and quiet room with hot breakfast in the morning. Staff was helpful as always and I'm glad to find yet another best western plus to add to my map of "quality spots"
Dear Louis, We're humbled to hear that your stay with us at Best Western Plus Prairie Inn met your quality standards for the Best Western Plus name. We're happy to hear that our clean and quiet accommodations, delicious breakfast, and excellent value all made for a solid stay at our hotel. Thank you for taking the time to share your encouraging feedback with us, and we hope to welcome you back soon!
BE, Albany, OR, is on our "Best Best Western list, and we have stayed in the Best Western brand across the U.S. Rooms are well appointed. Everything works as it should. Breakfast is very good, with all the items you would enjoy in a restaurant for $25 - $30 per couple....and you don't have to make another stop when you are traveling. Staff is exceptional.
From check in to check out... Great experience. Thank you for the group rate, helpful service, and great treatment. The kids loved hanging out in the pool together and breakfast for everyone, the next day, was awesome.
Dear Jennifer, What a lovely review, thank you! It was a pleasure to welcome you and your group during your stay here. We hope that the volleyball trip was a great success! We're happy to hear that you had helpful service from our team, as well as appreciated our group rate. It's also fabulous to hear that everyone enjoyed the pool and breakfast together. Definitely some great reasons to choose our property! On behalf of us all at Best Western Plus Prairie Inn, thank you for sharing your kind comments, and we hope to have the opportunity to welcome you back again soon.
Malfunctioning door locks. Maintenance came and fixed the lock. Next day the key card wouldn't even work on the outside door. Had to walk around the building in the cold and wind. Overall ruined a very fun trip to a festival. Bacon at breakfast was paper thin and stuck together.
Thank you for notifying us of your experience. We are sorry to read that some maintenance issues with our locks had a negative impact on your visit. Our team will work to ensure that the same mistakes are not repeated in the future. We hope that despite this problem you were still able to enjoy a pleasant experience at the festival. Please allow us the chance to make it up to you on your return to the area.
I stayed for work and this place is kept clean. The staff is helpful. Breakfast is welcoming and decent. I was very happy with my stay. I travel for my work and out of a lot of hotels this one is a decent 3-4 star hotel for Oregon.
Dear Bill, Thank you for your visit! We are so happy to read that your stay with us could perfectly meet your expectations here at the Best Western Plus Prairie Inn. Our staff is thrilled to know that our welcoming and helpful environment stood out! Should your travels bring you back to the area, we would relish the opportunity to serve you again.
They have amazing customer service! I would come back or try many other best wester. There breakfast is amazing. They have soup when it's cold. There beds are comfy! Checking in is easy. They help white anything right away.
Thank you for your kind and complimentary review! We are delighted to read that our friendly and helpful service had such a positive impact on your visit. Thank you for highlighting our breakfast and other amenities as well! We want the very best for our guests and your five-star feedback is a wonderful reflection of that. Come back soon!
The Prairie Inn was ok. Not the nicest BW we have ever stayed at but certainly not the worst either. Nice touch was having soup and crackers in the lobby in the evening for a light snack. Coffee pots were also available in the lobby. Location was not walking distance to any restaurants that I could see. Our king room was fine albeit a bit worn and dated. My biggest pet peeve is having the sink outside the bathroom! What an annoyance when one person is getting ready and the other is sleeping. Not even a curtain to draw to block out the light. Breakfast was actually pretty good selection and staff was friendly.
Thank you for being a brand loyal guest. We're pleased your stay with us met your expectations for the brand and that the evening snack and coffee in the lobby helped make your visit even more comfortable. Our staff takes pride in making all our guests feel at home and will be glad you enjoyed your conversations with them and found the breakfast options to your liking. However, we're sorry the set up of the bathroom caused you some inconvenience and will consider this for future improvements. If you find yourself in the area again, we welcome you to stay with us.
This hotel was fantastic. There rooms were great and we had everything we needed. My wife, who suffers from back problems loved the bed and we all slept very well. The breakfast was great too We are coming at the end of the month and plan on staying at this hotel again
We loved having you and are delighted to read that you will be back to see us again! Our team believes that a terrific rest is the cornerstone of a wonderful experience and we are so happy to read that your wife enjoyed her stay. It will be a pleasure to serve you again here at the Best Western Plus Prairie Inn.
This was a free reward night stay and they gave me a king suite instead of just a plain king room, which was so nice!! I dint ask for the suite, he just did that on his own. It was a beautiful room! Thanks!
Thank you for using your free reward night with us at Best Western Plus Prairie Inn. We were honored to welcome you to our property in Albany and appreciated the chance to accommodate you in one of our nicest rooms. Our team is pleased that you liked your space and looks forward to going the extra mile for you again next time you are in town.
I've booked this BW Plus whenever I come to Albany to visit family. I've gotten to know the front desk personnel by name and several of these people remember my name. You always get your money's worth during your stay. Every stay is just like the previous stay, perfect in every way. The rooms are ready for you when you arrive, well stocked with everything you need. If you have a need of something they'll fix you up. When I'm in Albany Oregon, I'm at Best Western Plus. Tell Danielle hi for me.
Dear Garry, Thank you for sharing your positive feedback. It's always such a pleasure to welcome you whenever you come to Albany. We're happy to hear that you receive such a warm reception when you stay with us. Our team works hard to ensure our guests have a comfortable stay, so it's always appreciated when this is recognized. We're especially pleased that you find your room well equipped and that you know if you ever need anything, our team is always on hand to help. Thank you for taking the time to share your kind comments. We will be sure to share your review with everyone here, especially Danielle. We look forward to seeing you again on your next visit to Albany.
Check in experience was not a good one and set the tone of the whole stay. We checked in later (7pm) and the front desk lady seemed annoyed and was not welcoming at all.Honestly, the rest of the stay wasn't bad, but like I said, the check in sort of tainted the whole thing.
Dear Carolina, We always appreciate hearing from our guests. While we're glad your overall stay was enjoyable, we truly apologize for any perceived rudeness during check-in. It is never our intention to make our guests feel less than welcome and we'll speak with the staff regarding your concerns. Should your adventures bring you back to the area, we'd be honored to have you stay with us again.
Stayed here previously and was fine. Employees were friendly and asked if there was anything they could help us with. Bed gave us a good night's rest after a very long drive in horrible weather. A good overnight stop.
Dear Jerry, Thank you for depending on us for your overnight here at the Best Western Plus Prairie Inn. It warms our hearts to know that we could provide you with the helpful and relaxing respite that you needed from the road. We really appreciate you taking the time to leave us a positive review and we look forward to hosting you again in the future!
Very nice place, very clean. Room was very large, I've stayed in hotels where the room was half the size and cost more. We've stayed there on our road to Eugene for just one night, but liked the hotel a lot, if we knew about it before we might have stayed for more. Would stay there again if I'm in the area.
We always appreciate hearing from our guests and appreciate you sharing how much you enjoyed your stay at Best Western Plus Prairie Inn. It's wonderful to hear that our spacious, clean rooms were ideal for your visit and that you felt it was an excellent value. The next time you're in the area, please come stay with us.
Everything was very nice. Breakfast was good but bacon was flat. Price was much higher then I would normally pay. I was stuck getting a room on a busy weekend. I did look a few weeks ahead but was still VERY high priced for my taste.
Dear Jeff, Thank you for your visit! We're sorry that our peak occupancy during this Thanksgiving time was an inconvenience but are happy that your stay with us was a pleasant one anyway. We are glad that breakfast, with the exception of the bacon, was to your tastes and we hope it could help you get the day started just right. We take pride in providing a great value all year round and would love to host you again at the Best Western Plus Prairie Inn when you are back in the area!
This was the nicest Hotel! The whole place was so clean and inviting! Nice family atmosphere, great rooms, and very clean! No musty or smoke smell anywhere and so nice. The workout room was nice and had free weights and machines, so very nice! Best breakfast by a hotel! We had so many choices and everything was fresh! Great Hotel!
Thank you for coming to see us here at the Best Western Plus Prairie Inn. We are thrilled that you had an incredible stay with us and we love your positive energy! It is wonderful to read that our well-stocked gym and expansive breakfast were perfect for getting you refreshed and rejuvenated. Our housekeeping team takes great care to provide accommodations that are clean and fresh and they will love to receive your recognition. We look forward to hosting you again!
This is a nice clean, quiet hotel with friendly helpful staff. I always stay here when I'm in the area. The hotel breakfast is good, hot, and plenty of food. The staff is always good at recommending great restaurants in the area.
Dear Tom, Thank you for being one of our frequent guests. We're so pleased our clean, quiet rooms and friendly staff keep you coming back to stay at Best Western Plus Praire Inn each time you're in the area. We look forward to seeing you again soon.
No hairdryer! Pillows are the size of throw pillows and uncomfortable. Sheets were a little on the old sideand there was an extreme smell of cinnamon in hallway The stay was ok but not a good value in comparision to other Best Western locations.
Thank you for sharing your feedback regarding your recent stay with us. Your loyalty to our brand is much appreciated. We'd like to apologize for any aspects of your stay that didn't reflect the high standards and great value you've come to expect from our locations. We'll also mention your comments about the cinnamon scent to our team. However, we're glad to have met your overall needs adequately. We welcome your input and hope for a chance to make your next stay a better one.
On our way home we needed a motel for the night. We have had good luck with Best Western so checked in here. From checking to leaving, it was a great experience. They even helped us find a great place to eat. We would stay here again.
Dear Jon, We are delighted to read that we could perfectly meet and exceed your expectations here at the Best Western Plus Prairie Inn. Thank you for stopping by for the night! As you excellently noted, our team takes great care in helping every one of our guests feel right at home. We can't wait to host you again!
Traveling with our Pug required some advance planning as to dog-friendly accommodations. We found all the Best Westerns we used to be adequate or better, and all staff were helpful and friendly. However, the one in Albany, OR deserves some special recognition. It has the advantage of sitting on a rise, with a large portico covering the semi-circular driveway. As we stayed there in October, there was a very pretty covering of colorful, fallen leaves blanketing the yard. All of this made a really nice first impression. As at all of the Best Westerns, our room was as reserved, with no hassles. However, it appeared that this particular hotel had undergone a bit of an upgrade as to furniture, decor, etc. Our room rate included a very nice breakfast selection of eggs, toast (and several other breads and muffins), sausage gravy, bacon and sausage, fruit, coffee, tea, etc. All items were hot, not semi-hot as one often finds in these cases. The furniture in the dining room, lobby and our own room all appeared to have been recently placed, and was quite attractive. The lobby itself was nicely done, and welcoming. The woman who checked us in was also friendly, and happily answered our few questions. Another attractive feature was the pool ~ it was an indoor pool, and adjoined the lobby. The room it was in was lighted day and night, making the pool constantly visible behind paned windows, which gave the impression of French doors. Very inviting. Lastly, many of the hotels, including this one, had treats packaged and ready for our pet when we checked in. A really nice touch for pet lovers. (The Best Western in Roseburg, OR even had a dog "play yard", with its own artificial turf, some tennis balls, and a plastic fire hydrant!) As an added, unexpected treat, the Prairie Inn also had hot soup available in the afternoon for their guests. We were very pleased with all aspects of this establishment.
Wow! We are beaming over your five-star review for the Best Western Plus Prairie Inn and are delighted that we were able to stand out among the hotels on your journey. From our pet-friendly policy to our complimentary hot soup, you've depicted the perfect stay that we envision all of our guests experiencing so thank you for sharing your insightful comments! Our staff will be thrilled to read your kind words too. Should your travels bring you back to Albany, it would be our great pleasure to host you and your pug again.
We were traveling and found this Best Western to be a safe, comfortable snd satisfying experience. The staff was helpful and professional. We were only there overnight and for breakfast but found it to be a refreshing stop.
It's such a pleasure to know that the Best Western Plus Prairie Inn provided a refreshing stop during your travels through Albany and you enjoyed our safe environment, professional staff, and tasty breakfast. We wish you continued success with your journey and hope you will frequent our hotel again.
We were in town to move our daughter into her dorm at OSU. It's hard to find decent accommodations in Corvallis so we tried Albany which really wasn't too far away at all. We were pleased with the staff, decor and breakfast. The only negative was the very dim lighting in the room.
Dear Linda, Thank you for your thoughtful review about your visit to the Best Western Plus Prairie Inn in Albany. We are pleased to have met your expectations with our friendly staff, pleasant decor, and appetizing breakfast and would like to wish your daughter well while attending OSU. Thank you for the feedback about the lighting in your room. As you travel back to visit your daughter, we hope you will stay with us again.
Wow. What a nice hotel. So clean and updated. It looks brand new from the inside. We stayed in a jetted tub room .... it was the most precious room we have ever had and soaking in our own private jetted tub was the best ever. We were packing and moving our house and stayed here after we loaded up our beds. What a great decision We will stay here every time we come. It was great.
Dear Jackie, We are thrilled to read your fabulous review! Hearing that your stay with us was one of the best you have experienced is music to our ears. We are especially excited that the private tub was a hit! Our entire team can't wait for the chance to see you again here at the Best Western Plus Prairie Inn.
This Best Western would be one of the best hotels I've stayed in a great hot potato soup offered at check in area. Hotel was clean and inviting lobby with well manicured gardens. It was such a great overall experience that we stayed another night there and would recommend this Hotel to anybody wanting accommodation in Albany Oregon to stay.
Dear James, Thank you so much for coming to visit! It is an honor and privilege to be recognized as one of the best hotels you have experienced. As you noted, we believe that the little things like our free soup can add up to a memorable experience for every guest. We are thrilled to receive your recommendation and know that you extended your trip just for us! It would be a treat to serve you again here at the Best Western Plus Prairie Inn.
Clean, relatively affordable, good breakfast with lots of choices, nice pool (although a bit small), and comfortable beds. Happy with our stay. Staff was very pleasant and helpful. No problems at all!
Friendly Polite and Helpfully Staff, Management works hard so that you enjoy your stay and helps tend to your every need. Location is excellent for access to any local events.Dinning locations are easily accessable
Thank you for choosing the Best Western Plus Prairie Inn. It is a joy to know that our dedicated and hardworking service team could make your stay one to remember. When our guests are happy, we are happy! We're also thrilled to see that our location was wonderfully convenient for your needs in the area. Come back and see us again when you are in town!
Very friendly check-in staff. They offered hot drinks in the lobby in the evening. We're not coffee drinkers but they had hot chocolate and hot cider, as well. They offered to let us use their breakfast tables to play card games in the evening. The breakfast had many choices and the eating area was clean and had plenty of tables. Good beds and clean rooms.
We are so happy you stayed with us for your recent trip to Silver Falls State Park. It is always great to hear that our guests received outstanding customer service and that they enjoyed their stay in one of our clean and comfortable rooms. Our team is delighted you liked your delicious, complimentary breakfast and evening hot drinks. It is also terrific that you found our breakfast room large and inviting, and we were more than happy to have your group play cards there. The next time you visit the Albany area, we hope you stay with us again at Best Western Plus Prairie Inn.
Everything was good between checking in and checking out except when I went to strip the bed for the housekeepers I found a used tissue between the sheets, hairs and lent between the bottom and top sheet.
Dear Robert, Thank you for sharing your concerns. We sincerely apologize for any issues with cleanliness that you encountered in your accommodation. As is evident in your description, we must take greater care to not fall short of the standards that we have set for ourselves. We are sorry and will share your review with our housekeeping team. Please consider us for another, superior stay here in Albany.
We pulled into the hotel at 2:30 in the morning. The Woman at the front desk was very friendly and helpful. The hotel was very clean and comfortable. We have stayed here before and it is always a great stay. They have good parking for trailers also. Highly recommend this hotel.
Dear Van, No matter what time of day or night, our guests here at the Best Western Plus Prairie Inn deserve a warm welcome! We were happy to have you back and know that you had the consistently pleasant experience you expected. Your recommendation means the world to us! Come and see us again when you are passing through the area.
From the moment you arrive on this property you will be greeted by a friendly front desk that does listen to what you are needing, and provided a quiet, sunny room well appointed for an overnight stay. There is a coffee and tea maker in the rooms, as well as microwaves and a refrigerator with a small freezer. The internet worked well, the morning ful breakfast was overseen by another very helpful member of staff. This hotel also makes it clear that no noise will be tolerated after 11:00 p.m., a welcome respite for people travelling long distances needing a good night's sleep. Will definitely return to this property.
We are thrilled to hear that you had such a great experience at our hotel! It is not only our job but also our pleasure, to make sure that all of our guests experience the great service and amenities you describe in your review. If there is ever anything else we can do to make your stay even better, please do not hesitate to ask. Our staff will always do what they can to try to accommodate you. Again, thank you so much for the kind review! We look forward to your next stay at the Best Western Plus Prairie Inn.
We had a great 8 day stay. No fault could be found. We needed rest and downtime and they gave it to us. I would recommend it to anyone I know. There was even an Oregon/California football game during our stay but they somehow kept even the rowdy football fans happy and in order.
We always enjoy hearing from our guests and we are delighted that you had a pleasant eight-day stay with us. It sounds like our calm, clean, and welcoming accommodations could provide you with the downtime that you needed. We love to please! Your recommendation means so much to us and we hope to see you again soon before too long at the Best Western Plus Prairie Inn.
Often when you go to a hotel that takes dogs the room smells like it takes dogs. That is not the case here. It is a nice best western and they are very gracious and nice. There is a nice big field across the street that was a great place to take the dog.
Dear Kristen, We know that having a dog means adding a true member to the family and we're so pleased our pet policy and location made traveling with your fur-baby easier. Our housekeeping staff takes pride in their work and will be glad you found your room odor-free. When you return to the area, we welcome you and your dog to stay with us again!
This was an ideal place for us to stop during our travel en route to SW Oregon. Check-in was super fast, which was great since we were checking in so late. We had a comfortable night of sleep. The only bugaboo was the wi-fi was down during the 10 or so hours we were there. I was able to use the hotel computer to get a bit of work done, but our laptops and phones were unable to connect. Wouldn't have been a big deal in the old days, but hampered us a bit on this stay.
It sounds like a fun road trip and we're pleased we were able to offer you a comfortable place to rest along your route. Thank you for sharing that our fast check-in made things easier for you. We're sorry our internet was down during your stay and that it caused you some difficulty in getting work done while on your trip. This is an unusual situation as we know today's travelers expect to be connected at all times. If your adventures bring you back to the area, we'd be pleased to have you stay with us again.
why don't you accept caps or at least tell me before I spend the time filling it out then telling me! The hotel is terrific we stayed 4 weeks ago and got to watch a Hot Air Balloon gathering take off right across the street from the hotel! The manager and the desk clerk Libbie,are very person oriented and make you feel welcome!
Dear Larry, The entire Best Western Plus Prairie Inn team was so pleased to host you during your stop in Albany! It is wonderful to hear from you again. We are delighted to read that you enjoyed watching the hot air balloon take off across the street from our lovely hotel. We know this is not a sight that our guests see every day, and we were happy that you had a chance to partake in the fun. We are equally pleased to learn that you were so well taken care of by our staff, which puts the guest experience above all else. We hope to see you again next time you are in town!
Nice hotel, but had issues with the reservation (i.e. came back to hotel after getting child settled at OSU) and key-card would not work. Had this issue twice. Also - the shower stall in the room was only two feet square, which makes it impossible to even bend over to wash the lower half. Had I known this I would have reserved somewhere else.
Dear Patrick, We appreciate your visit to our hotel while in town to settle your child at OSU. Please accept our apologies for any trouble you had with your faulty key card; we hope this didn't cause too much of an inconvenience. Our maintenance team will check your lock for any needed repairs. Although the shower stall was not to your liking, we hope you will consider staying with us again as we know a more satisfactory visit can be provided. We wish your child all the best at OSU, and thank you for the feedback.
After a very long day on the motorcycle, we pulled into the Best Western Plus in Albany Oregon. This is a very nice hotel. It is made so much nicer by the very wonderful young lady at the front desk - Danielle. She was so very helpful and friendly - she even scoped out a parking spot for us as the bike was also pulling a trailer. The coffee and tea at the lobby was also so great. It had been a very long day and I was just happy to have my tea. The room was very clean and there was nothing that could have been added to make it better - great as it is. In the morning, I mentioned to the Manager on duty how welcoming Danielle is to guests. Very nice staff here. The breakfast was also very good. My thanks to Best Western Plus in Albany Oregon.
Dear Lori, Your warm praise of Best Western Plus Prairie Inn made our day! Danielle excels at making our guests feel welcome at the front desk, and she'll be thrilled to know how much her kind assistance meant to you after your exhausting ride. It's also wonderful to know you appreciated our lobby refreshments and clean, well-appointed accommodations. Our breakfast team will be pleased to be acknowledged for the tasty selections they offer in the morning. On behalf of all of us, many thanks for your outstanding review. We'd be honored to host you again.
The staff is very friendly and the location is great for an overnight stop-right by the freeway. The breakfast is standard fare for Best Western. Our room was clean and we didn't get much freeway noise at all. My one beef, and the reason for the rating, was that we were given an adjoining room. The door was soooo thin we could hear everything and I mean EVERYTHING that was said in the room next door. Thankfully this did not turn into a very embarrassing situation! Unfortunately, our neighbor left the tv on all night, though. Also, we heard a lot of sirens. Not sure if this hotel was on the way to the hospital or what. Otherwise a very nice hotel with excellent staff.
Dear Tina, It was a pleasure hosting you, and we thank you for your thoughtful comments. We're happy our location was ideal for your plans and that our breakfast menu left you feeling satisfied and ready to start the day. Please accept our apologies for any discomfort you felt from the noise in the adjoining room. Our goal is to provide a restful visit for all our guests, and we'll consider what can be done to enhance the quiet of rooms with similar setups. Should your travels bring you to the area again, we'd enjoy having you stay with us.
The place had easy access to the interstate and was clean and had a full breakfast and they coffee was just as good as Starbucks. We only had one night reserved but decided to stay an extra night and the staff was great an accommodating. I would stay there again
Dear Ray, It's wonderful to know you enjoyed our convenient location, clean accommodations, and a hearty breakfast with coffee that rivals Starbucks. Your kind comments will be shared with our team! We're also happy to hear our team was able to accommodate you for a second night as you settled your child into college. We wish them all the best with their college career! We hope to be your place of choice for frequent visits to Albany and thank you for the positive review.
I've always had good luck with Best Westerns so far. This was no exception. Clean, comfortable, and friendly service. There was a nice indoor pool and good breakfast provided. I would definitely recommend.
It's wonderful to hear from a guest such as yourself, who frequents the Best Western brand, that the Best Western Plus Prairie Inn meets and exceeds the level of satisfaction in which you are accustomed to during your travels. Your continued patronage is really appreciated! It's wonderful to know that our indoor pool, tasty breakfast, and friendly service will keep you coming back. Thank you for the five-star review and for your recommendation to other travelers!
I always stay here when visiting Albany. The employees are excellent. The hotel is really pretty, the lobby is a great place to enjoy a cup of coffee and relax. The breakfast is quite good. The rooms are decent sized and the beds are very comfortable.
We are always delighted to see you walk through our doors! It is terrific to hear that you found our lobby a comfortable place to unwind with a cup of coffee. Our team thanks you for your kind words about their service and our hotel's stylish ambiance. It makes us very happy that you enjoyed your stay with us in one of our clean, modern rooms and started your day with our tasty, complimentary breakfast. We appreciate your loyalty to our hotel. Come back soon!
We really like this hotel. Staff is friendly, super easy check in and out. Rooms are clean, beds comfortable. Daughter and husband enjoy using the pool. Breakfast is pretty good. We just stayed about a week ago and plan on staying again in the next couple days. Close to Red Robin and other restaurants and I believe a Kohls and other stores close.
Dear Joli, We always love seeing that our guests are returning for additional visits here at the Best Western Plus Prairie Inn, and our team genuinely appreciates your continued patronage! It's always nice to hear how our friendly staff, comfortable rooms, and relaxing pool keep you coming back; we are all smiles! We look forward to your return visit in a couple of days, and many thanks for the positive review. See you soon!
The staff and facility where the best and I strongly recommend this hotel. The breakfast includes everything you would get in a restaurant and the attendant was on top of it with a great big smile. The room was clean and tidy and well stocked with anything you may need.
We're very excited that we could give you a terrific experience here at the Best Western Plus Prairie Inn! Our lovely and helpful staff is what sets us apart, and we're delighted that we made a fantastic impression and helped you feel welcome. It sounds like our breakfast was also a highlight! We look forward to exceeding your expectations again during your next stay.
We are a senior married couple that have done extensive international travel. We stopped at the Best Western Plus. We made our reservation in May. The hotel was sold out so no upgrade was available. Plan in advance if you're planning to stay when there is a home football game in Eugene.
Dear Jon, While there are other hotel choices in the Albany area, we are so happy you choose to stay with us at the Best Western Plus Prairie Inn. It seems we were able to meet all of your expectations, and thank you for the traveling tips as I'm sure future guests will appreciate your insight! Home football games are always busy weekends, but we hope you enjoyed your evening and we would love to be your hotel of choice again. Many thanks for the positive review.
Nice rooms, great staff, quiet, nice pool & spa (both handicapped accessable), and one of the best breakfast buffets we've encountered. I also liked the TV listing to help in finding something to watch. And spotlessly clean!
It brightens our day to know we were able to provide you with the stay you expected at the Best Western Plus Prairie Inn as customer satisfaction is our number one goal. We are happy to hear that you enjoyed our comfortable rooms, handicap accessible pool and spa, and plentiful breakfast buffet. Thank you for five-star review; we appreciate it! Our team looks forward to seeing you again during any future travels to Albany.
The staff was very helpful and friendly. Tthe room were clean and very nice. Breakfast was great. I arrived early and they were helpful in getting me a room within 30 minutes. I would recommend staying here.
Enjoyed the room, breakfasts, pool, nearby dog park as well as the dog area on site. In addition, thoroughly enjoyed the wildflowers picked by my grandson behind hotel. One day drove to Newport and enjoyed the beach and another went hiking at silver fall state park.
We really enjoyed our stay at this hotel. The front desk was friendly, the room was clean and comfortable, and breakfast was good. I would highly recommend it and we will definitely be staying there again ;)
We stopped here for one night on our road trip and it was A-OK. It's a basic, no frills Best Western - pretty much what you'd expect from the brand's middle tier. Great location at the intersection of I-5 and 20. About 10 minutes' drive from the downtown area. Situated next to a small airport but we didn't hear any aircraft noise, or noise from I-5. We did hear the train on and off throughout the night but it wasn't that loud. The most noise we heard was from the children in the room above us. If you're traveling with a dog, they have a few rooms on the lower level near the back entrance. There's a small field out back and also an OK park across and down the main street to walk the pups. At the far end of the park, there's a fenced in dog area. The hotel charges a $20 fee/dog. The room was just OK. The main downside of this motel for me was that the queen beds aren't queen sized- they're full sized and uncomfortable for two average sized adults. The AC worked wonderfully, which was key since it was in the high 90s. The rest of the room was typical BW - the sink is located outside the tiny bathroom, a tiny closet area with hangers that kept falling off as you moved them. Bar soap but shampoo/conditioner are in dispensers (which I like). There was a small laundry room on our floor and a soda and ice machine next to it. We didn't try the breakfast. Service was mixed. One woman at the front desk (Arielle?) was very nice and friendly, the other was efficient but unfriendly. There wasn't much going on in downtown Albany. We had a great meal at Vault 244. Overall, the motel was fine for the value ($60 cheaper than the BW in Corvallis) and a reasonable choice for a short stay - but try to get a room with a king bed.
Thank you so much for taking the time to leave your invaluable feedback regarding your recent visit. All guest comments are greatly appreciated as this allows us to constantly review and improve our guest experiences. We're pleased that you found our location ideal but apologize for the discomfort you experienced from the bed. We are indeed a pet-friendly hotel with green space to exercise dogs, one of the great reasons to choose our property. If there is anything else we can do to make your next stay even better, please reach out to us. We do hope you will allow us another opportunity to give you a stay that meets all of your expectations.
Although all the amenities and service were excellence the breakfast was the best I had in all my travels. We will be visiting this establishment again and recommend it to others traveling through Oregon. G Straub
Dear George, What a fabulous five-star review! We thank you for the kind words regarding your stay with us at the Best Western Plus Prairie Inn and will be sure to pass them along to our team. How nice to know you enjoyed our excellent service and amenities, while the breakfast was the star of the show! We're so happy you will be staying with us again if travels bring you back to Albany. See you soon!
I had a king room for one night and it met all my expectations of a quality hotel. I was especially impressed to find a coffee machine in the room that brewed coffee. The room was clean, the bed comfortable and the TV enormous.
Dear Suzanne, Thank you for spending the night here at the Best Western Plus Prairie Inn! Everything just right is how we like it! It sounds like our in-room coffee maker was a hit. Nothings better for keeping you energized all day long! When you are next in town and looking for a clean, comfortable, and friendly stay, visit us again!
Really enjoyed our stay! Very clean rooms and excellent facilities. Also enjoyed the gym which was very clean and had new equipment. Location was easily accessed from the freeway and I appreciated the consistent quality as I was there two different times recently. Staff was kind and friendly.
Thank you for choosing the Best Western Plus Prairie Inn again during your recent trip to Albany. We are so happy to hear from returning guests that our team is consistently providing an excellent experience; what a nice compliment! It's also nice to know that you are still finding our clean rooms, new gym equipment, and convenient location all to your liking. We look forward to your next visit with us and really appreciate the five-star review!
I came up to see the Eclipse and stay at the Prairi Inn in Albany for three days, everything was wonderful, Would definatley stay here again and recommend it to friends and family. Staff were great, the pool and jaccuzzi is open 24 hours i find this convenience for night owls that want to just chill and rest.
We hope you had a fantastic eclipse experience! We really appreciate your recommendation and thank you for spreading the word to your friends and family. Our staff also thanks you for your thoughtful review! We believe that a kind and friendly spirit can help our guests make great memories! It makes us happy to read that our pool and hot tub hours were a highlight as well. Should your journeys bring you back to Albany, it would be a great pleasure to host you at the Best Western Plus Prairie Inn!
Very clean, friendly staff, good location right off freeway. The breakfast was very good and included plenty of options. We didn't use the pool or spa, but they appeared clean and well maintained. We were in town to see family and look for a house, and this location was perfect and centrally located to all areas of Albany.
Dear Juliet, How wonderful that you're considering moving to the area! Thank you for staying with us while you searched for a house, and taking the time to share your thoughts. We're pleased to know that our variety of breakfast options suited your tastes and our location was convenient to all the homes that you wanted to see. Our staff takes pride in making all our guests feel welcome, and it's clear that their friendly demeanor had that effect on you. The next time you're in Albany, we'd be honored to have you stay with us again.
We were locked out of our house after flying 10 hours. Called Best Western Primer and luckily there was room at the Inn. A nightmare was turned into a peaceful night thanks to Libby on the front desk.
The folks at the front desk were extremely nice, the room was perfectly clean, the beds were fine (not great, not terrible), the sheets were (honestly) quite old but adequate. The housekeeper for the room was exceptionally sweet. The breakfast was fine (not the best at a BW, but about average). I wish the eggs didn't have butter in them (labeled as eggs with butter), since I'm allergic to milk fat and lo carb, so the only things I can usually eat at such meals ARE the eggs. I ate the hard boiled eggs, which were a bit old, but ok. Everything else was fine (well, the fire in the kitchen was a bit out of the ordinary), especially considering that the place was full to capacity. The wine tasting and food spread in the lobby during our (eclipse) stay was a very nice touch.
Easy to find this hotel off the interstate. Employees were very curtious and welcoming. Rooms were clean. Hot tub and pool were nice and relaxing. Good variety of breakfast items. This was a nice stay!
We cannot thank you enough for your review, and we hope you had a great time at the Willamette Country Music Festival. Our staff is thrilled that you chose Best Western Plus Prairie Inn for your stay. We are very happy that you found your room to be clean and restful. It makes us smile that you enjoyed using our pool and hot tub and that you had a delicious breakfast. Please come back soon!
the front desk was very helpful with finding restaurants she seemed to care. we had some sort of a cable issue with r TV she came to r room twice with a trouble shooting book did all she could do to fix the issue. even was willing to move us to another room but there were no rooms available. She ended up issuing us a discount because r tv was working. excellent service. I would stay there again. breakfast was good no complaints
We are so happy that you enjoyed your recent stay with us at the Best Western Plus Prairie Inn. We are very sorry to hear about the problem with the TV/cable and thank you for giving us the opportunity to remedy the situation with a discount. We will pass along the kind words about our attentive front desk staff; they will be all smiles! It's nice to see that you enjoyed our breakfast buffet as well. Looking forward to hosting you again if your travels bring you back to Albany. Thank you for your five-star review!
It's always good to stay at this location! The people are always so polite! Rooms are very clean and updated! And the breakfast is good and fresh. I would recommend this hotel to everybody!Great beds!
It is wonderful to hear from our repeat guests about why they love to stay with us. Thank you for all your kind words; our staff really appreciates them. We are glad that you found your room clean and comfortable, and you enjoyed our complimentary breakfast. Thank you for your recommendation of our hotel, and we hope to see you again soon!
Excellent rooms and friendliest service ever! Great breakfast and clean rooms. The lady who checked me in happened to be going by my room later, and I was trying to open the door with full hands so she used her master to open it for me!
First time stopping at this Inn and were delighted with our beautiful room, comfy bed and pillows, and the friendly and accommodating staff. Liked it so much we immediately booked reservations for our return on the route back home to California.
We're honored that your first stay with us at Best Western Plus Prairie Inn impressed you so much you booked a second stay! It's wonderful to hear that you were delighted with everything about your stay, from your room to our friendly and helpful staff. Thank you for taking the time to leave us a review. Nothing makes us happier than welcoming back a familiar face, so we look forward to your return visit!
This hotel was a way-point for us after a day of travel. We normally stay in Hampton Inns, and measure other hotels as better or worse than that standard. There were no Hampton Inns in Albany. The Best Western lobby is welcoming, and surprisingly, the pool right off the lobby is open 24/7 (although the fitness center has limited hours). The hotel is 3 stories, with the lobby, dining, and the front of the hotel on the second floor, and more rooms on the first and third floors. We stayed on the third floor. There is one elevator servicing all floors. Our room was a bit narrower than we are used to, but acceptable. The carpet had a few stains, but nothing dramatic. The bathroom is small with only a tub/shower and toilet. The sink is outside of the bathroom in the room, and is over carpeting. I am never a fan of this arrangement, as I think it is unsanitary. The sink did have a reasonably-sized granite counter around it, although not particularly large. Our pet peeve was than the bedding was dirty. There was a duvet, but no duvet cover. (Hampton washes their duvet covers every night.) This hotel had a more decorative and heavier white sheet on top of the duvet, but it was very stained and obviously unwashed. It looked like someone had bled on it, and perhaps smeared makeup from their face on it. No excuse for a cleaning crew to miss this. We requested it be changed before we went to bed. On the positive side, the mattress was very comfortable. The hotel was very quiet. I heard no external noise all night, nor did I hear room doors slamming from early risers. The HVAC system was extremely efficient, cooling the room dramatically. Although under-window mounted without an external thermostat, the fan has an always-on option to keep the sound at the same level all night, and eliminate the fan startup noise increment that can wake sleepers up. The breakfast was superior -- scrambled eggs, potatoes, waffles, hard-boiled eggs, fresh fruit, hot biscuits and gravy (or honey!), etc. better than many Hamptons! Downsides: 1. The bedding was old and worn, with pilling and seams raveling. 2. The ironing board cover was old and kept falling of the board. 3. The hotel plumbers reversed the hot and cold water in the sink (valve cartridge installed incorrectly), causing the guest to turn on the hot water and waste a lot of water down the drain until finally trying the cold water control, which is actually the hot water, at least in room 314. I would stay at this hotel again if I were in the area.
Your establishment was one of the best motels are staying out in a very very very long time accommodation your upbeat I felt so comfortable there I will recommend you to all that I know I want to thank you and keep up the good work
Dear Cynthia, Wow! It is truly an honor to receive such kind praises! We are thrilled to know that our accommodations exceeded your expectations. We're also glad that you felt comfortable here as that is one of our top priorities. Thank you so much for choosing Best Western Plus Prairie Inn. We'd love to host you again soon the next time you are in the Albany area. Until next time, take care!
great staff and facilities, helpful caring people quiet hotel and clean. Hot tub small but strong jets all the pool area clean no mold or mildew. Staff are sincere and kind and know the area. great location in relaition to shopping yet quiet
Dear Larry, Thank you so much for taking the time to leave such nice comments about your recent stay with us. The great location, vicinity to shopping, as well as peace and quiet, is one of the many reasons to stay here. We always welcome feedback from our guests and are always happy when we can deliver a positive experience. Our team works hard to be kind and courteous to our guests and to keep our property clean and welcoming, so we can't wait to share your kind words with them. We do hope that when you are next in this beautiful area of Oregon we can look forward to welcoming you back to the Best Western Plus Prairie Inn.
This hotel is a very nice hotel with friendly staff. The location is convenient, right off of I5 and near Salem, Denny's and Costco are nearby. The only negative with this hotel was that the air conditioning unit was a bit over-powered and I could not lower the speed of the fan. But, overall, this was a wonderful place to stay.
Dear Gregory, We appreciate you taking the time to review our hotel. Our team is always here to help you with any issues that come up during your stay. We are very happy that you enjoyed our location near shopping and dining. Thank you for your compliments regarding our staff and hotel. We are also pleased that you enjoyed your clean and comfortable room. It would be our pleasure to host you again when you return to the area.
This hotel is just off I-5. It is neat and clean. The lobby is nicely decorated and inviting. There is fresh coffee (including decaf) available 24 hours in the lobby as well. (I'll admit, they had me at coffee.) The breakfast room is right off the lobby. It has windows on 3 sides with views to the lobby, the pool, and the front of the hotel. The chow was tasty and plentiful. Chafing dish eggs are usually completely tasteless, but these were really good. When I stayed they always offered potatoes, a breakfast meat, waffles, and a few times, breakfast burritos. There were always grab-and-go options like yogurt, wrapped muffins and fruit. The pool and hot tub were small, but clean. We enjoyed them. The room was really nice. Clean and well appointed with all the usual---fridge, microwave, coffee maker, iron, hair dryer and the like. There is a laundry room in the basement with two washers and two dryers. Each cycle is 75 cents. There is a little vending machine for detergent. The hotel is conveniently located near a supermarket, Walmart and several restaurants. Overall I really enjoyed my stay. I found the location quiet, comfortable and convenient.
Dear Erin, Nothing makes us happier than hearing that you enjoyed your stay with us at Best Western Plus Prairie Inn! We appreciate you taking the time to share a detailed account of your experience with us. Feedback like yours lets us know what we're doing right. We're delighted that you enjoyed everything from our convenient location to our clean and inviting property and plentiful services. Thanks for choosing our hotel for your visit to the area, and we hope you'll think of us the next time you're in town!
I called the front desk twice to complain about the a/c the evening of arrival and no one answered the front desk. I called again and still no one answered the phone. The laboratory and the bath tub were both clogged. At checkout the manager advises me that they apologized for the inconvenience and would credit back my account. 8 days have past and they still have not credit my account. One thing I can't stand is a liar and that is what this hotel is all about!
Dear 329curtism, We do sincerely apologize you were not pleased with your stay here at the Best Western Plus Prairie Inn, as we try very hard to ensure an enjoyable experience for all our guests. Thank you for informing me of the items in need of repair so we are able to rectify these types of issues. We did look into the air conditioning unit and found it needed the reset button pushed and do apologize we were not able to fix this during your stay with us. Per our discussion about the points, I did honor those on the day we discussed them, but somehow they were rejected from Best Western. Once I became aware they were rejected, I spoke with Best Western to ensure this was taken care of. Unfortunately we do not become aware of things in a timely manner, for our guests expectations and we do sincerely apologize for this, but do rest assured all things have been taken care of. We do hope you choose to give us another chance to prove we are a great Best Western. Sincerely, Danielle Sell-GM
My disclaimer starts with this: Beggars can't be choosers when deciding on an impromptu weekend and hotels are somewhat full due to events. However.....while the stay for one night was overall OK, the room and hotel had some jarring issues for what we paid per night (the rate was was WAY too much, over $250 for 2 adults and 2 young children). For $250 a night and up, I expect a much nicer hotel (Marriot for example). Our room was in the bottom floor, which is below grade (think daylight basement). This led that level to have a very musty odor. You can smell it upon opening the door into the hallway, from the parking lot. Our room had a very musty smell, and the carpet felt odd. Not wet, but not dry. It was like a wet dog smell. The door to the hotel room wouldn't shut properly - if you let it close. It wouldn't lock auto. You had to slam the door for it to lock! The AC had to be lowered to 64* to cool the room - but it didn't feel like 64, more like 70. The shower curtain was odd, and kept falling open, leading to water on the floor. My tall husband figured it out though, it had a thing on the top to clip over...but short people can't see it or reach it - and the shower curtain rod was installed wrong as well, so it goes downhill. The shower seemed to produce only hot water (I know, I am being picky...but it was kind of unnerving 2 small children with hot water I couldn't seem to cool down) And the one thing I cannot stand: Mold spots on the ceiling, above the shower. Having said all this, the pool area was clean and maintained (though old in style), and the breakfast area was clean, and well stocked. Any employees we passed were polite and nice. The refrigerator in the room worked fine. It's very close (walking distance) to the Expo Center. The airport is great fun for the kids to watch. The parking lot was safe to park in. But mold. Come on, don't rent out rooms with MOLD!!! My youngest has asthma, and I was not happy having to watch his coughing.
Dear Sarah, Thank you for your feedback. Please accept our sincerest apologies for the discomfort that you and your family experienced due to the cleanliness of your accommodations. We know that this is little consolation, but we do always recommend that our guests let the front desk know of any issues in the room so that we can work to correct them as quickly as possible. Mold and dampness are uncomfortable and unacceptable in a hotel of our caliber, and we are very sorry that you had to deal with both during your stay. We're glad that you noted some positive aspects as well like our service and pool and hope that you were able to have as relaxing a stay as possible. Please let us make it up to you with another stay in Albany that excels on all fronts and impresses you in both comfort and quality!
This Best Western Plus was pleasantly tucked away and close to I-5/ Hwy 20. The staff were very helpful and accommodating to ensure every guest felt at home. The room was very nice and decorated with warm colors and offered a quiet restful stay. I highly recommend this hotel and it was moderately priced.
Dear Darrin, Thank you for taking the time to write us a review! We truly appreciate your recommendation. It is especially great to hear you say that you felt at home because that is what we set out to do every day. Our welcoming, lovely staff believe that a friendly atmosphere can really change a guest's whole experience. When you are looking for another affordable and conveniently located hotel in Albany, come and see us again at the Best Western Plus Prairie Inn!
Tremendous stay after a long day of driving Quiet room and sleep came easily Check out was easy and smooth I will stay here again when the occasion presents itself Thank you Best Western Plus Prarie Inn
Hotel grounds and room dirty - mold in the bathroom, sand in the bed, spider nests in ceiling corners, dried vomit down the back stairs. No hot water in shower, but scalding at the sink. Breakfast mediocre.
Loved the location, the staff and the room. Only issue was with first floor room being musty. Make sure you ask for second floor or higher. Would definitely stay here again. Breakfast room was large and food was great.
Dear Marylou, Our team at Best Western Plus Prairie Inn is proud to have been a stop on your college tour! It was a pleasure to provide you with a hearty breakfast and we wish you all the best. We'll be sure to look into the musty odor you noticed on first floor rooms. Nonetheless, we're delighted that our location was convenient for you. Many thanks for your compliments and we'd love to host you again.
Great place to stay after driving all day. Comfortable, quiet and very clean. Indoor hallway is important to me. The breakfast is varied and fresh, more choices than any I've ever seen. Overall, a very enjoyable hotel.
Thank you for choosing the Best Western Plus Prairie Inn! We are excited that we could provide you with the rest you desperately needed after a long day. It sounds like you were able to relax in our comfortable and quiet accommodations! Our breakfast is always a highlight, and it makes us very happy that you enjoyed the expansive and fresh variety. Should your travels bring you back to the area, we hope to see you again!
When we come to Albany as a family of 5 (three teen boys) we stay here. Rooms are nice and cozy. Staff is friendly. Breakfast is included and always has several option to eat even for someone with eating restrictions. (No wheat) In the hot summer months we have to get a pet friendly room and it's never been a problem. My husband was reluctant at first to do a pet friendly room because he was afraid we would get a lesser quality dog smelly room. Has never been the case when we have needed this option. Great place to stay when in Albany!
We are thrilled to hear that you always enjoy your stay here at Best Western Plus Prairie Inn. Comfort, superior customer service, and convenience are just a few of the wonderful services you can expect to find at our property. It is great to know that our breakfast selection is satisfactory even with your dietary restrictions. Thank you so much for the comments and come back soon!
This is a nice place to stay. Rooms are clean and roomy. The staff is really nice and pleasant Good variety of breakfast items. The only bad thing is Not enough parking. We arrived late in the evening and no parking spots available.
We're happy that we could give you some brief respite from the road! During peak occupancy, our parking can get a little tight, and we hope that we could make up for it with clean and spacious accommodations and a friendly welcome! Nothing gets you back on the road better than a tasty breakfast, so we hope that you got the energy you needed. When you are back in the area, visit us at the Best Western Plus Prairie Inn!
Free breakfast was great, staff was great, room was perfect.The breakfast staff and food was excellent. Front desk people were always cheerful and helpful. The staff also seemed to be around all the time; not sure when they sleep.
Dear Pete, We're delighted that you had a wonderful stay with us at Best Western Plus Prairie Inn. Our staff truly appreciates your thoughtful compliments, as it is our top goal to provide our guests with friendly and attentive service. We're glad you also enjoyed our comfortable rooms and delicious complimentary breakfast. Thanks for choosing our hotel and for taking the time to review your stay. It's an honor to be one of your favorite Best Westerns, and it would be a pleasure to welcome you back!
Stayed here on our way to Mount St Helen from Crater Lake. Motel is nice and the staff was friendly and helpful. It is close to restaurants, gas stations and stores and has easy access to the interstate. They have and indoor pool and hot tub. Breakfast offered ample choices.
Reading your kind comments brought a smile to our faces. Thank you for sharing your comments with us! We appreciate your recognition of our friendly, helpful staff members. You are welcome back anytime!
We reserved four rooms for four nights for a wedding months before arrival. On arrival we were put in a basement which was very noisy with no view. The management treated us very poorly and did not try to accommodate us so after one night we moved to a different Hotel which was much nicer and a better price.
Dear Jonathan, Please accept our sincere apology for the experience you had during your stay with us. Our guests should never receive anything less than excellent customer service in any circumstance and we will be reviewing your comments to make sure that this does not occur again. We're saddened that the accommodations you were given were not what you expected either. We thank you for bringing this to our attention and will use your feedback to improve our services in hope that you will consider us for a future visit.
I found my stay rewarding in price customer service. Also the rooms were very clean and comfortable. With WiFi and a great continental breakfast. The staff was very friendly and knowledgeable. I would recommend to everybody to stay here.
It's an honor to receive your kind recommendation of Best Western Plus Prairie Inn! We're proud to have provided you with friendly, knowledgeable service and good value. It's also great to know our clean, comfortable accommodations and amenities met your expectations. Your warm compliments brightened our day, and we'd be privileged to host you again.
My family and I stayed at three different hotels during our vacation over the week of the fourth of July, and this hotel was by far the best. Friendly helpful staff Clean room Soap dispensers in the shower is a great help. The complimentary breakfast in the morning is better than you'll find in many restaurants. I will absolutely stay here again, and highly recommend this hotel to anyone traveling to or through Albany.
Dear Stanton, We appreciate your feedback and five-star review. Every day we strive to provide top-of-the-line service, clean and relaxing accommodations, and beneficial amenities that offer the comforts of home. Knowing that we delivered all of that for you and your family makes us proud. We love the fact that breakfast was a hit for you! We want to start every guest's morning off with a tasty breakfast, with abundant choices that will meet everyone's unique tastes and preferences. Thank you for letting our future guests know that this is a great hotel to stay. We hope you'll remember Best Western Plus Prairie Inn the next time you travel to this area.
Great time room was comfortable service was very nice very clean and very helpful I will be staying here again when I'm in the area thank you for the great hospitality have a great year and see you all soon
Upon checking in the staff was the best we had come across in awhile. Very accommodating. The hotel isn't in the best location but you can easily drive to nearby restaurants and stores. The rate for this motel was surprising high considering the area.
Dear Trish, We appreciate your thoughtful review of Best Western Plus Prairie Inn! We're proud that you considered our front desk staff to be superior, and we'll be certain to commend them for their accommodating service at check-in. Our location may be a bit removed, but we're glad to hear that this didn't deter you from exploring the local shops and restaurants. Although our rates stretched your budget a bit, we're delighted that your overall experience was great. Many thanks for your compliments, and we hope to see you again soon.
They are the best ever, enjoyed the stay, great staff, very welcoming and friendly, you will be impressed by their service. I would recommend them anytime. Hope you have the same experience as I did. Please try them out you will be impressed
Your recommendation is such an honor to us! Our staff truly appreciates your thoughtful compliments, and we're thrilled that we were able to make your experience at our hotel extra special. Nothing makes us happier than a happy guest. Thanks again for your kind words, and please come back soon!
Clean and comfortable room, hidden away the main Highway. Great staff Libby and Arielle your the best!The Breakfast was fresh , lots of choices. Definitely will stay again when I'm back in town Thank you
Dear Freddy, Thank you for taking your time to share your recent experience with us. On behalf of Libby, Arielle and the rest of our team we are elated to hear that you enjoyed your stay and found our property to be quiet, clean and comfortable. We are happy you found our cooked to order breakfast enjoyable and it started your day on the right foot. We look forward to seeing you again soon!
This hotel had everything you could need. Staff were so nice and friendly. Has an elevator. Rooms are large. Breakfast had a great selection with the addition of a bowl of berries prepared. Food was hot and cooked. Breakfast area was good sized to handle crowd. The room was very clean and quiet with no odors. Lots of trees around the property to give the woods atmosphere. There was a small airport behind it which we didn't know about until we left to go north on the Interstate. East access on and off the Interstate. We were attending a graduation so the rates were really jacked up like a 5 star hotel would have.
Dear Deborah, Congratulations to the graduate! We're thrilled to have been a part of the experience. The Best Western Plus Prairie Inn is convenient to both Corvallis and Eugene, so we get to see a lot of dreams come true. We're excited that you found our accommodations to be roomy, comfortable, and clean, and our staff to be friendly and considerate. We are proud of our green property, and are glad you found it to be nice! It would be a privilege to host you again during your next visit to the area.
This is a small town, usually reserved for people needing a break from I-5. I've stayed in a few hotels in this town, this was by far the nicest Albany has to offer. The staff is friendly and there is free breakfast in the morning. Location is right off of I-5, but on the other side of the freeway from the rest of Albany.
Dear James, We are honored to be your hotel of choice in Albany! Thank you for taking the time to share your thoughts with us. We're happy that our convenient location, friendly staff, and complimentary breakfast make for a consistently great experience. Please stop by again the next time your road travels bring you this way!
We stayed in a bottom floor room, was very clean & quiet. Breakfast was good but because it was a very busy weekend (graduation) they ran out of things quickly. The service was very friendly and quick.
Thank you for taking the time to share your experience with us regarding your recent stay at the Best Western Plus Prairie Inn. It is fantastic to hear that you found our accommodations clean and comfortable and our staff friendly and hospitable. Thank you for understanding that the busyness of Oregon State University's graduation made it difficult to keep the daily complimentary buffet, but we hope you found our team was replenishing it as quickly as possible. Many of our guests continue to return because of the great rates, friendly service, and comfortable rooms which feel just like home, and we hope you will too!
We came for a three day trip to celebrate our grandson's graduation. We were pleased with the hotel, it's location on a quiet street and great employees. We definitely choose this hotel when we travel in the Willamette Valley. Tip: the ice cream at BJ's is the very best!
Congratulations to your grandson! We're honored to have been a part of your visit to the Willamette Valley. We're happy you appreciated the quiet atmosphere of our property and the attentive service of our staff! I'm sure BJ's will be pleased with your recommendation as well! We hope you will visit us again soon at the Best Western Plus Prairie Inn!
This was a great hotel for the money and we got more valve than we expected. The room we stayed in was updated and very comfortable. The facility was was clean, staff helpful and professional and the breakfast in the morning was well above average. I wouldn't hesitate to stay here again when I come back to Grass Valley.
Everything about our stay met our high expectations. The room was spacious, well maintained, and very clean. Breakfast items were fresh & tasty. A bit pricey but, during graduation time, what isn't in Albany? We're staying again in a couple of months.
Our team at Best Western Plus Prairie Inn Is excited by your outstanding review! We realize that our guests have high expectations for their travel accommodations, and we're thrilled to have met all of yours. It was our pleasure to provide you with a clean, spacious and well-kept room. Although you visited us during one of our peak times, we're happy that you still found our rates to be comparable to other properties in the area. We're also glad that our fresh, appetizing breakfast selections started your day off well. Your warm compliments have made our day. We're delighted you've already planned your next stay, and we look forward to seeing you then!
This Best Western Plus is a little off the beaten path and comfortably away from the highway. Very pleasant staff and good, quiet night's sleep. Breakfast is well presented motel buffet style and good. I much prefer staying here than in the bustle of the next city to the north because of the quiet and surroundings. Albany does not have a large selection of places to eat in the evening but the Caloopia Brewing does have a great burger, just a little difficult to find w/0 a gps.
Dear Fred, Thank you for choosing Best Western Plus Prairie Inn for your trip to Albany. We're glad to have been a nice getaway from the hustle and bustle of the highway. Our staff appreciates your compliments, as providing a high level of customer service is very important to us. We're happy that you enjoyed a restful night's sleep as well as a filling meal at breakfast. Thank you for your continued patronage, and we are looking forward to your next visit!
We (19 of us) thought the hotel went out of their way to accommodate us. Even made us treat bags, wrapped in cellophane, with a ribbon tied around the top. They even offered the meeting room, but we declined because of health laws. ( No alcohol in meeting rooms.) So we had our cocktail parties in 3 different rooms of our group. Nobody complained.
Dear Joanne, We are honored that your group chose to stay with us at Best Western Plus Prairie Inn. It is our team's goal to provide all our customers with excellent customer service and we're happy you and your guests were pleased with the personalized touch of the treat bags! We appreciate your positive review and hope that you will join us again soon!
We stayed in a large room that had plenty of space for the two of us with our tandem bicycle. Each morning we enjoyed the generous complimentary breakfast offered. The breakfast options seem a variety that could please almost any patron.
Dear Robert, Thank you for your kind and positive review of Best Western Plus Prairie Inn! We're pleased that our clean, spacious accommodations provided plenty of room to store your bicycle. It's great to know that our Wi-Fi and quiet atmosphere also helped to enhance your visit. We're delighted that you enjoyed our wide selection of complimentary breakfast items as well. We greatly appreciate your warm compliments, and we'd love to have you visit us again.
Our stay was great, breakfast was food, maybe could of used some more options. Food was warm, the pillows were kinda small. Overall the stay was good. Room was clean and nice, would definitely stay there again.
Dear Rob, We appreciate you sharing your great experience with us! At Best Western Plus Prairie Inn, you can always count on finding clean, attractive accommodations. Although you may have preferred a few more options, we're pleased that our breakfast was appetizing. We're sorry that our pillows were a bit smaller than you expected. However, it's wonderful to hear that your overall stay was great and that you'd choose to stay with us again. Many thanks for your kind comments, and we look forward to your next visit.
Greeted so courteously and the staff did unexpected extras. Room was outstanding and commodious. Breakfast was very tasty and allowed for careful eating. Good equipment in fitness room and well-kept property.
Dear Jim and Joyce, Here at Best Western Prairie Inn, we believe it is the little things that can make a stay extra special. It's great to hear you enjoyed your visit with us! We will be sure to share your compliments with our entire staff, so they know how much you appreciated their friendly service. Waking up to a tasty breakfast is a wonderful way to start the day, and we are happy to know we delivered just that. Next time you are in the area, we would love to welcome you back for another fantastic visit!
Average hotel with above average breakfast. Rooms are dated. Staff was friendly and accommodating. Bathrooms in room are tight quarters but rooms themselves were spacious. I didn't care for the sink and vanity being outside the bathroom.
Thank you for your recent feedback regarding your stay with us. We're delighted that you received friendly assistance from our staff. Although you may prefer a different bathroom layout and more modern décor, we're pleased to hear that your accommodations were spacious. It was our pleasure to provide you with a delicious breakfast as well, and we're glad to know that your overall stay was satisfactory. Your comments are welcomed, and we look forward to your next visit.
This is the jewel of the Best Western chain. Way better than any other BW. Luxury rooms. Friendly staff. Delicious, full breakfast. Quiet & clean. Would stay again. Perfect stay. Comfy mattress & seating in room.
Dear Gretah, Your review is such a pleasure to read! We are humbled by your wonderful compliments, and it is an honor to hear that you found our hotel to be an exceptional place to stay. We are thrilled that you enjoyed our quiet and comfortable accommodations, complimentary breakfast, and friendly and helpful staff. Thank you again for your lovely comments, and it would be our privilege to welcome you back in the future!
Clean and comfortable motel with friendly, helpful staff. Close to I-5, easy access to downtown. Pool, hot tub plus small exercise room. Everything one needs for an overnight stay. Breakfast was regular fare which is not a bad thing.
Dear Al and Nancy, We are so pleased to hear that you enjoyed your stay with us at Best Western Plus Prairie Inn. Thank you for the great review and your praise of our staff! We aim to please and provide relaxing accommodations for our guests, and, as you point out, a nice break from travel with all the amenities: pool, hot tub, and exercise room. Please keep us in mind if you find yourself in our area again, we would love to offer you our hospitality at a future date.
We enjoyed the stay. Nice room, great shower, jetted tub and good breakfast, Right off the freeway, nearby restaurants. Very convenient and great price, I would recommend the hotel to all travelers. Very Friendly staff.
Dear Ralph, Thank you so much for your recommendation and for letting our future guests know how pleased you were with your recent visit! It is really good to know that you enjoyed everything from the bathroom amenities to our breakfast offerings! We love hearing when a guest appreciates the value and convenience of our location, but especially the warmth of our staff! We will be looking forward to the next time your travels lead you to Best Western Plus Prairie Inn!
Very clean rooms, comfortable beds, great breakfast which included anything you wanted, hot and ready. Location ideal, easy on-off I-5. Far enough from highway to be quiet. Pool/hot tub looked nice but we didn't use it. Liked seeing the handicap lift for the pool.
Dear Terri, We're flattered by your kind and positive review of Best Western Plus Prairie Inn! It was a pleasure to provide you with clean, comfortable, and quiet accommodations. We believe in making all our amenities easily accessible for any guest, and appreciate you acknowledging the handicap lift in the pool area. It's great to hear that you enjoyed our delicious hot breakfast selections and proximity to I-5 as well. Many thanks for your warm compliments, and we'd be honored to host you again.
Friendly staff and above average rooms. Not a lot a places to eat nearby. Breakfast was super appealing or fresh. That was really the only issue I had. Overall a pleasant experience for my travel party
Thank you for taking some time to leave us some feedback on your stay at the Best Western Plus Prarie Inn. Our staff works hard to make sure our rooms are comfortable and that guests always have everything they need during their time with us. We're sorry that the breakfast did not impress you, and hopefully this didn't impact your stay too much. If your travel party comes through Albany again, we would love another chance to provide you with a comfortable place to stay.
The sheets were dirty--as if they'd been slept in, walked on and something other..don't want to go into detail on that soiling. The clerk came and asked if I only wanted to change top sheet. I said okay--without thinking. But then found bottom sheet as dirty. Thankfully it was a two bed room. I didn't sleep in the dirty bed. The coffee pot was dirty. The hotel offered a credit on room twice. But then I got my statement and only one of the credits appeared. I had to dispute the charge. For the cost of the room, I would expect immaculate. I got some pretty disgusting dirt....and then inefficiencies on the billing. The whole stay was pretty uncomfortable....would have left but it was late and I was too tired.
Dear Mona, Please let us apologize for the problems you had during your recent stay with us. We're sorry you sheets were not clean, this is not typical. We understand how this would be upsetting. You did the right thing by notifying the front desk even if unfortunately that didn't solve the problem. As far as your bill goes we will look into this and we apologize for any inconvenience this caused you. It would be our hope that if you were in our area you'd let us make this up to you and show you what a stay at Best Western Plus Prairie Inn should be.
Sales manager Christy, owner Sonne, and manager Danielle are always outstandingly kind and helpful! I frequent here during my business trips to the Willamette Valley. Their pool is always clean and tidy which my daughter loves playing in. Every now and then they have cookies in the evening which is a welcoming treat coming back to the room after meetings all day. The rooms are quiet and super comfortable. I will continue coming back!
It is such a delight to read your review! We realize that business trips can sometimes be exhausting. Nothing is a greater honor than hearing that we are able to consistently provide you with an outstanding experience and comfortable stay during your business trips. Our staff greatly appreciates your kind compliments, and we are glad that you always enjoy our comfortable accommodations and touches of hospitality. We are looking forward to seeing you again!
Pleased with our stay here! A clean, modern, well furnished hotel with easy access to the I-5 without the noise. Management and staff are doing a good job! The hotel's location also allows for some exercise, being right next to a city park. Overall, an excellent value.
What a wonderful review to read! Nothing makes us happier than knowing that you were pleased with your stay and felt is was a great decision. Our team appreciates your kind compliments, and we are glad that you were able to enjoy our great value, excellent accommodations, and convenient location. We are pleased you enjoyed some fresh air while exercising in the city park. Thank you for choosing Best Western Plus Prairie Inn for your stay in Albany. It would be our pleasure to welcome you back in the future!
Great place to stay. Descent breakfast 24 hour pool. My room was a king suite and it was a nice room. Room was clean and had a jetted tub. Staff was warm and friendly. Great place to stay if your in Albany.
Thank you for sharing your positive experience with us! It was our pleasure to provide you with clean, attractive accommodations. We're glad you enjoyed the convenience of the jetted tub in your room, as well as our 24-hr pool. Our staff will be happy to hear that you appreciated their friendly, welcoming service and that breakfast met your expectations. Many thanks for your kind compliments, and we look forward to your next stay with us!
This is a very nice hotel. We had a queen room that included a hide-a-bed sofa. The bed was firm and had lots of pillows. There was a microwave and a refrigerator with a freezer in the room. Breakfast offered lots of options including gluten-free oatmeal. Great location right off I-5. Did not hear any highway noise in our room. There is a nice fitness facility. Our only disappointment was that the pool / spa were closed for maintenance. Would have been nice to know before we booked a room.
It is such a delight to read your review! The team at Best Western Plus Prairie Inn is honored that you chose to stay at our hotel. We are thrilled to hear that you enjoyed our stay, and we appreciate your kind comments regarding our rooms, breakfast, and locations. We apologize for the closure of our pool and spa during your stay and will note that making guests aware of that type of information beforehand would be helpful. Hopefully, they will be open the next time you stay with us!
Nice quiet location and its clean and comfortable. Staff is very helpful with directions to restaurants and shopping. I've stayed here several times and it is the hotel of choice when I'm in the area.
Dear Tom, There is nothing greater than hearing that we are providing a consistent level of service and comfort for our repeat guests. Thank you so much for letting us know that you continue to enjoy your visits with us and that we can count on seeing you whenever your travels bring you to our area! See you soon!
My work requires that I spend a great deal of time in hotels. The Prairie Inn is a cut above most places in its class. Rooms are spacious, comfortable and impeccably clean. Every amenity worked as it should and wi-fi connections were rock solid reliable. Heat lamps in the shower are a special, welcome touch. There is a lovely indoor pool, open in the evenings. The real highlight: a full hot and cold breakfast (included in your room charge), featuring make-your-own waffles, sausage, home fries, eggs, pastries, breads and cereals.
Thank you for telling us about your stay so that we can continue to make it better! We are so happy to get such a great review from an experienced customer such as yourself! We pride ourselves on giving excellent service, so we are glad that the rooms were comfortable and clean, allowing you to get any work done on our reliable wifi. We are also pleased to know that you appreciated that indoor pool as well as the heated shower to help you wash off after a long swim! We hope your breakfast helped you start the day right! Thank you again for the response, and we hope to see you again the next time you come to visit!
chose best western 3 of 4 nites on our trip to oregon, the hotel was an exceptional choose for the price point and the exceptionally nice rooms. we enjoyed the hot tubs/saunas and even the weight rooms. the hot items at breakfast made that meal complete. joined the rewards program and surely will be staying at best western hotels again.
Dear Allen, Thank you for choosing Best Western Plus Prairie Inn! We're thrilled by your kind and positive review. It is our goal to provide great value, pleasant accommodations and all the amenities our guests require. Knowing we met your expectations makes us smile. It's great to know we helped you start your day with a hot breakfast, and that you enjoyed a workout with a sauna visit or soak in the hot tub afterward! It's a high compliment to hear that you've joined our rewards program, and it will be an honor to host you again.
Ugh, this place has walls so thin you will not get a good night's sleep :( You can see daylight all around the door jam and that seems to be an easy fix for this hotel. They have had several complaints about the noise.
We appreciate your constructive feedback regarding your recent stay with us. We apologize that your stay with us did not meet your expectations, and we are saddened to hear that you did not get a good night's sleep. Thank you for bringing the noise and daylight issues to our attention, and we will find solutions to both so that every night a guest spends with us is a restful night. We hope you will give us another chance to give you the experience you deserve.
We stayed one night while attending the horse show. What I really appreciated is that the room was very clean and fresh (no odors), the bed and pillows very comfortable, the furnishings updated, and it was quiet. Those are most important to me, and it was all excellent. The low-pressure hand-held shower was the only minor thing, the rest more than made up for it. The rate seemed a little high for Albany, but again everything was great.
Dear Carol, We appreciate your kind feedback! We hope you enjoyed the horse show, sounds like a really fun time. It is important to us that our rooms are fresh and comfortable so that our guests can relax no matter how long they are away from home. We're sorry to hear about the showerhead being a bit disappointing and we will check the water flow. We do our best to keep our rates competitive with other hotels in the area while maintaining our affordability. All in all, it sounds like you had a nice stay and that's what we like to hear. Come back again soon!
I've been to Albany many times over the last five years and I always stay with BW Plus on Price Road. The property is well maintained from the parking lot to the exercise facility. From the Housekeepers to the Desk Clerks, Customer Service is what they're all about. Very friendly group that knows their business and that's us the traveler. I've stayed down the road before, but my choice is clear in this review. The rooms are all Five Star and I have had at least twenty of them. They serve breakfast that's well stocked. During the week it's in a three hour window which they should extend. Not a complaint really, just a suggestion. Last, but now least, GREAT Location. This property is close to anything that you might want.
Adrian, On behalf of all of our staff members, we thank you for taking the time to share your delightful reviews. We are thrilled to hear our dedication to providing clean and comfortable accommodations, do not go unnoticed. We appreciate your compliments as well as your suggestion in regards to our breakfast times. We hope to continue having the privilege of hosting you!
General manager, Danielle Sell, exudes friendliness and keys in on being exceptionally helpful. That attitude has trickled down to her entire staff--what a nice group of folks. Nice rooms in a good location that is close to shopping and restaurants. Easy on and off I-5,,,,,,we will stay here again !!
I'm a repeat customer and have stayed here several times. Great location and it's quiet. Excellent staff and they make sure you are comfortable. If you are a tea drinker, like me, they have a new insert (same as the coffee bag) that goes into the coffee maker. No more tea bags. It's a great idea.
Tom - We love to see familiar faces coming back to stay with us. Thank you so much for your positive feedback. We are pleased to know that our location, quiet surroundings and staff help to make all of your visits enjoyable. We are also happy to hear that you appreciate our updated tea service. We hope to host you again soon...we will have a cup of tea waiting!
This hotel was a stopping point on a long road trip and we stayed there on Halloween. In the lobby we could have eaten the biscuits and turkey soup that was prepared along with Halloween candy. The room was clean and quiet and the person who checked us in was very friendly and helpful and gave us good advice on where to eat locally.
We hope the rest of your trip was successful and enjoyable! Thank you for choosing Best Western Plus Prairie Inn as your stopping point during your road trip. We are happy to hear we provided you with a comfortable place to rest up for the following day of travels. Your kind compliments to our staff will be passed along and used as encouragement to keep up the friendly and helpful attitude. It would be a pleasure to welcome you back in the near future. We hope you took some candy for the road and had a chance to enjoy some of the tasty turkey soup!
Staff, room and food were great. Always a pleasure to stay at. Awesome team. From Check in to Check out all good. Great Internet speed and great morning Breakfast..yummy. My kids had a great experience too. Parking also was good.
Hearing that you thoroughly enjoy staying with us during your visits to Albany, brightens our day. We are thrilled we are able to continuously provide you with the level of service and extra amenities you expect throughout the duration of your stay. We are happy to hear your kids also had a fun experience and hope they had the chance to take advantage of our indoor heated pool. During your next visit to Albany, we hope to welcome back your familiar faces again.
We were traveling north, it was the third day on the road and we found this wonderful haven of relaxation in Albany, OR. It is right off I-5, has an indoor pool and hot tub (saved my husband's aching back). The rooms was spacious, the bed comfortable and the area was quiet for a great nights sleep. We woke up to delicious breakfast, with fabulous coffee and were on the road by 6:30 am. This hotel goes on my travel favorites list.
David, It was a pleasure providing you and your husband with a clean and comfortable place to rest during your travels. It is an honor to receive your endorsement as one of your favorite accommodations. Thank you for sharing your positive compliments and for choosing Best Western Plus Prairie Inn. We are glad you took advantage of the hot tub, pool and tasty breakfast selection. We look forward to hosting you again during any future travels.
We stayed at this hotel in November, 2016. It is conveniently located near I-5 yet far enough off the road to be very quiet. The room was comfortable and the WiFi signal was strong. The hotel includes a full hot breakfast which we enjoyed every morning. We would stay there again.
Thank you for trusting Best Western Plus Prairie Inn for your hospitality needs. We are happy to hear we successfully provided you with a comfortable stay with the amenities you were seeking. Our hot breakfast is a favorite among many of our travelers and we are glad you enjoyed it as well. It would be a pleasure to host you again during your next visit to Albany.
Wanted ground-floor room, but website wouldn't let me request one! In this case, it didn't really matter much, as there's an elevator, but there seems to be some kind of "glitch" in the BW Rewards website,
It was a pleasure hosting you during your recent visit. We are glad you enjoyed your stay with us. We are sorry to hear you experienced some difficulty with the BW Rewards website during your booking. During any future visits, should you experience trouble again, feel free to give us a call to place your request as we would be happy to accommodate your needs. Thank you for choosing Best Western Plus Prairie Inn. Come back soon for another enjoyable stay!
I have done a lot of traveling over the years for business and pleasure and one thing I have found is that you can expect the best accommodations from the Best Westerns. So when traveling I usually only look for a Best Western in the area.
Mary - We can't thank you enough for being a loyal Best Western customer and we are so pleased that you chose to stay with us during your visit to Albany. Thank you again for your positive review and your loyalty. We look forward to hosting you again the next time you are in town.
I stayed here overnight on a weekend. The room was amazing, sheek, clean and comfy. I booked on-line about two hours before showing up without issue. The front desk staff were super friendly. The parking lot was safe, the pool and breakfast area was super clean. Overall the stay was perfect.
Becca, We appreciate you taking the time to share your kind comments with us. We are glad you enjoyed the design and layout of our comfortable rooms. It is also pleasing to hear that our high standard for cleanliness was evident throughout our property. Thank you for choosing Best Western Plus Prairie Inn. Should you be in the area, we would be honored to provide you with another perfect stay!
We stayed two nights on the way in and out of Portland, pleasantly surprised at how quiet the area was just off the freeway. Comfortable bed, great breakfast and helpful front desk staff will make the decision to stay here again very easy.
Gary, Glad to hear we may get the privilege of hosting you again! Thank you for trusting Best Western Plus Prairie Inn to deliver the comfort you were seeking and deserve. We appreciate your compliments to our comfortable beds, tasty breakfast and our friendly staff. We are looking forward to your next visit! Thank you for the positive comments!
Very friendly staff at check in. My wife was suffering from a sinus headache, and cough. The front desk person took her to the tea and coffee section, and got her some green tea with mint. Told her to take some of the packages up to our room because there was a single cup coffee and tea maker in the room. My wife was feeling much better the next day. Breakfast was delicious, a very large selection of items. How can anyone go wrong with Biscuits and Gravy on the menu.
Here at Best Western Plus Prairie Inn, we care about our guests and aim to provide them with the comfort they deserve. We are glad your wife was feeling better the following morning. It is also great to hear that our staff members were able to assist her in drinking some hot tea. Thank you for your compliments to our tasty breakfast. It would be a pleasure to host you and your wife again during any further travels through the area!
Check in Staff went out of her way to help my wife, who was suffering with a sinus headache and sore thorat. Breakfast was excellent, and offered a large variety of items. The room was clean, and the WiFi worked well. The location of the pool and Hot tub make you feel like you are on display, as they are surrounded by windows leading into the lobby and breakfast area. The dispensers in the shower didn't seem to dispense very little product. Overall, I like this hotel. We have stayed here before, and will stay again.
Darren, Thanks again for your kind reviews! We appreciate all of your comments and we are glad our staff played such a memorable role in making you and your wife feel welcomed. Next time you are in the area, we look forward to another opportunity to host you and deliver another comfortable stay with tasty breakfast!
We stayed overnight on a road trip from BC, Canada to California. The location was extremely convenient, just off I-5. The rooms and facilities were excellent for this type of hotel and the breakfast was very good. The staff were all very helpful and friendly, there was definitely a "pride of ownership" atmosphere. We also found it to be extremely pet friendly with a good area on site for pets and close to areas suitable for dog walking.
Bella, It is such a compliment to hear that our dedication to our property is noticeable and recognized. Thank you for taking a moment to share your positive experience with us. We are happy to hear you enjoyed your visit and we sufficiently provided you with everything you needed. We hope to welcome you and your furry friend, in the near future. Perhaps on your way back during your road trip, we will get the privilege of hosting you again. Thanks again for the wonderful review!
The room was wonderful, Staff exceptional and the breakfasts where out of this world. We got there the day before we where booked and they where gracious enough to get me a room and let me keep it for the 3 days. The manager and staff where so helpful. Helped with directions even printed them off for us. Thank you.
Here at Best Western Plus Prairie Inn, we believe in providing excellent service for each guest. Accommodating our guests' needs is our priority. We are happy to hear our staff members were able to assist you and treated you with courtesy and friendliness during your stay. It is great to hear you also enjoyed our complimentary breakfast and it provided sufficient energy to start your day. We hope to welcome you back in the near future.
Excellent property! The rooms were clean and comfortable. The amenities including the indoor pool were well maintained. The breakfast options were varied and fresh. The facility was clean. The staff were very friendly and professional. The property was conveniently located.
We appreciate you taking a moment to provide positive feedback from your recent stay with us. and we are glad to know that your visit was excellent. We are happy to hear that during your stay you were able to enjoy several of our amenities including the indoor pool and our free breakfast. We are also delighted to see that our location and staff helped make your stay great. We thank you again for your review and hope to welcome you back soon!
This hotel is conveniently located off the 5 freeway near the fairgrounds. Very friendly staff! This location offers an awesome breakfast every morning. The indoor pool is a welcome addition to a lovely property. Dog friendly, there is a dog walking area to the rear of the property. Rooms are comfortable with refrigerators. Stayed for the Samoyed dog show Nationals for 8 nights and had a comfortable and relaxing experience at this hotel.
Cathy, We are overjoyed to hear that you had a comfortable and relaxing stay with us while in town for the dog show. We love that you and your four-legged family member took advantage of our convenient location and amenities! Our staff is committed to providing excellent service to make each of our guests feel welcomed. Thank you for taking the time to let us know what we are doing right! Please come see us again the next time you visit Albany.
This is your average Best Western hotel. That is not a bad thing at all, since Best Western is consistently rated very highly amongst mid-range hotels. This one is no exception: Clean, comfortable, nice hot breakfast and very accommodating staff.
It was a pleasure to host you during your recent trip through Albany. We appreciate your recognition of our accommodating staff, clean rooms and tasty breakfast. We are happy to hear we live up to our brand and your expectations. Thank you for your kind review and we look forward to seeing you during any future visits to the area.
The only reason I didn't give the Prairie Inn 5 stars is because the night manager very inconsiderately woke us up with a phone call at 11:30pm because another guest complained of loud noise and gave her our room number. This should NOT have happened! The manager should have walked to our room to be certain that this was the correct room. Then she would have known it was not us. I am an insomniac, and I have a terrible time sleeping after being awakened. I did not appreciate this call at all!
Linda, We are so glad you found our accommodations to be excellent! Thank you for sharing your review with us. Although you enjoyed almost all aspects of your stay, we are extremely sorry to hear we mistakenly woke you up! We appreciate your suggestion of checking first before making a call to a room to ask them to quiet down. This is a good idea and will ensure that we do not disturb any other guests while they sleep. We hope you were able to get back to sleep quickly in our comfortable beds. It would be a pleasure to host you again should your travels bring you back to this area.
We stayed at the Best Western in Albany, OR for the duration of our Australian Shepherd Nationals which was about 10 nights. We were welcomed with our well behaved dogs, provided blankets for floor covering for our dog kennels to sit on in the room. The hotel was able to remove the couch from the room which gave us so much more space. The staff was always nice, friendly, and super helpful. Coffee and breakfast were available every day. The rooms were clean, parking was good, nice grass area to walk the dogs on. Libby one of the receptionists was alway available to help us with whatever we needed. Management was great at accommodating exhibitors with dogs. There were computers out in the lobby to use Internet and print for no charge. If I had to change one thing, my only suggestion would be to provide carpet runners or rugs in the front lobby when the weather is rainy. The tile in the lobby was really slick and hard for the people and dogs to walk on with wet feet. Everything else was great. A+
On behalf of our team, we thank you for taking a moment to provide your feedback. We are delighted you and your dogs felt welcomed and had each of your needs met. We valued having you as our guest for the duration of your stay. We were happy to hear you appreciated our complimentary breakfast, location and computer access. In addition, we thank you for your excellent suggestion regarding the carpet runner. We hope Nationals went well for you and your dogs. Should your travels bring you back to the area, we hope you choose to stay with us again.
We stayed at Best Western Prairie Inn in Albany after experiencing a flat tire. Check in was smooth, staff were friendly and accommodating, and the room was very clean and well-furnished. We checked out at 5:30 am, well before scheduled breakfast time, yet staff offered to open early for us so we could grab a bite before we left....very considerate!
While we are sorry for the circumstances that brought you to us, we are happy to hear we were able to provide you with a comfortable place to stay! Thank you for sharing your wonderful review with us. We would love to host you again should you ever need shelter or a clean and comfortable place to rest.
There was some excitement with police at the door when I came back from dinner but the staff did a great job handeling a disruptive client and getting everything settled down. Staff is always great here
Our staff at Best Western Plus Prairie Inn, takes great pride in providing friendly and helpful service to our guests. We appreciate your recognition of their ability to handle difficult and rare situations. We are sorry you had to witness the excitement, though we thank you for your understanding and are glad you had a great stay. Thank you for sharing your positive thoughts with us and we look forward to your next visit!
There are not many choices in Albany Oregon but this is one of the best choices. Quite but close to Hwy 5. Food pretty close. Rooms clean. Staff very pleasant. Good parking and the lot seems to be safe. Breakfast is pretty normal for this type of hotel but no bananas. Good cost for this hotel but make sure to use any discount you may be entitled to.
We are delighted that you were happy with your choice to stay with us during your recent trip to Albany. It is wonderful to hear you enjoyed our convenient location, comfortable rooms and the value our property delivers. Your kind comments to our staff will be passed along to encourage them to keep up the great work. Thank you for sharing your comments and again, for trusting Best Western Plus Prairie Inn for your comfortable accommodations.
Super sweet staff very helpful supportive caring. Clean rooms hallways and grounds. Lovely breakfast. Had refreshments set out during day and cookies at night. Even had nice dog walk area with poop bags and disposal.
Our team is dedicated to providing our guests with a comfortable stay. It is a pleasure to hear we accomplished this during your recent stay with us. Thank you for sharing your compliments and feedback. We will be sure to pass them along with our staff so they receive your recognition. We are also glad you enjoyed our complimentary refreshments and breakfast and found our outdoor grounds to be convenient. We hope your dog did well at the show and we would love to host you again.
I would stay here again. The hotel is clean and the staff very friendly and accommodating. The bed was extremely comfortable and the A/C worked well. The only issue I had was some difficulty connecting to the wifi.
It is an honor to hear you would stay with us again. We appreciate your praising words and all of your feedback. We are glad you enjoyed our clean and comfortable accommodations, along with the friendly service you received throughout your stay. It saddens us to hear you experienced some difficulty connecting to the WiFi and we hope you notified our helpful staff so they could have restarted our router or assisted you in connecting. We look forward to future visits from you and will continue to provide the wonderful service you speak highly of.
I stayed for nine days at the Best Western Prairie Inn for Australian Shepherd Nationals. The hotel staff from top to bottom were friendly and helpful. The room was large and very comfortable, and it was easy to take the dogs outside to go potty with a large area and bags and waste disposal very convenient.
This was the best stay with dogs in any hotel so far and the GM and all the staffs are very nice and customer friendly. Everyone was going out of their way to help feel our stay more comfortable including the dogs. I wish all other BW hotel management should learn the best practices from this one. I would like to stay here again with my family and dogs in future. Hope this BW will get an award again for their excellence and quality of service this year and many years to come!! Keep it up please and good luck!!!
While attending the 2016 ASCA Dog Nationals, the staff at the Best Western Plus in Albany were the greatest! Very friendly, accommodating, helpful with finding restaurants and dog friendly. We show our Australian Shepherds and love it when our dogs are treated as part of our family. The breakfasts were nice and the rooms and maid service were immaculate. We would highly recommend this hotel and we will stay there when we are in Albany again!
The hotel is very nice - beautiful lobby and room. Spacious, clean rooms and friendly staff. Even met some friendly travelers also availing themselves of the guest laundry room (2 washers and dryers). We have stayed before and enjoy the location for our family visit. On night one upon returning from our dinner a dog was barking non-stop in the room next door. We notified the front desk and after a half hour or so they were able to reach the guests and asked them to return immediately and not to leave their dog in the room alone. On another night the electricity went out. Nothing the hotel could do because whatever caused the outage was area wide. Nothing else to do but sleep. The food in the breakfast room was subpar. Again, normally we enjoy our stay. Because we usually stay at least once a year, the management offered us a free night.
Thank you for continuing to trust Best Western Plus Prairie Inn to provide you with superb service and comfortable accommodations. We appreciate your understanding in regards to the lack of electricity for one night. As you mentioned, this was an area-wide issue. We apologize for not meeting your expectations with our breakfast. We will do our best to improve this aspect so you can enjoy your next stay with us even more. Again, thank you for sharing your wonderful comments with us and we are glad our team was able to help accommodate your needs.
I decided to stop short of my destination and saw the sign for this Best Western on the freeway. i was a bit hesitant stopping in, what I thought, was a smaller City, but decided to check this BW out. From the moment you drive up, this place sparkles. The outside is inviting and clean. the lobby is large with a comfortable sitting area. For swimming and workout lovers, their rec center is open 24/7, which is a huge deal for a lot of travelers. My room was large, had a couch/sitting area, and was clean and comfortable. My favorite was the huge selection on the TV. Most hotels have a few channels. This BW had them all, plus some. All my favorite channels and much more. The breakfast is standard, what a person comes to expect from these hotel chains, but good to start the day. This Best Western is conveniently located next to I-5. Overall, if, on my travels north, I need to stop over, this is is place I will select. I appreciate the friendly staff and the great job they are doing in managing this hotel.
Dear Pamela, We cannot thank you enough for your wonderful review. We are so happy that you decided to take a chance on us and ended up extremely satisfied with your choice. We are thrilled that you appreciated our amenities, rooms and friendly staff. We thank you for your time and we already look forward to welcoming you back again.
Friendly staff, nice grounds, nice rooms, nice indoor pool, nice breakfast, just great everything, always the BEST!!! I would never consider to stay somewhere else. Even animal friendly even though I have not brought my animal. Great rates too.
Wow! We are extremely appreciative of your wonderful review. We are thrilled to hear that you were pleased with your overall experience as we strive to provide a comfortable stay at a great value. We are already looking forward to your next stay with us and your furry friend is welcome too!
Service was great and the room was comfortable. The staff was very friendly and wanted to be sure your needs were being met. I would stay there again when in the area. We were helped with directions to great places to eat and what to see. The work on building the Albany Carousel was most interesting.
Our team is always thankful for the opportunity to help and accommodate our guests. We are glad we were able to assist you with any questions you had as well as provide you with a clean and comfortable room. Come back soon for another wonderful stay and to continue exploring everything Albany has to offer.
Libby on 3-11 was amazing very personable with all guests ( she did apologize for the fact that I made a request for 3 mini bags of m&m,s which really was just to see if ever hotel was like the one I work for)!! Breakfast my son wanted an apple but they were all rotten ( which I took up to the manager at the front desk she said she'll talk to the breakfast staff)!! The apple juice was out all morning from 6:30am till 9:45am! The floor was a mess, my little one tripped on the metal air vent cover that really need to be replaced because they are all broken and a tripping hazard (they are bent and caved into vent). I left my glasses in the room I called and they said they weren't sure ,took my name and number but still no call back!? Called 3 time and no answer (I'm sure they got busy but still)....I give up!
We appreciate you taking the time to share your experience with us. Our team works very hard to ensure our guests needs are met and we are glad you received helpful and friendly service from our staff. Your comments will be passed along to our team to encourage them to keep up the great work and to constantly improve in the aspects you mention. We will address the issues you mentioned in regards to the breakfast and breakfast room with our team to ensure the situation does not occur again. In regards to your glasses, we will keep looking for them and have them mailed should we find them on property. Thank you again for taking a moment to write your review and we hope you give us another chance to provide you with a better experience.
This was the second time we stayed here for the Albany art and air festival that's held the 4th weekend in August. We stayed for 2 nights to be able to go to the festivities that started on the Friday night. It's so easy to walk across the street where they launch the hot air balloons in the morning. Danielle, the general manager, went out of her way to make sure we got the perfect room for my husbands birthday. He was actually able to see all the balloons float by from our room while drinking his coffee. He's not a morning person and prefers to watch them that way, where I go across the street to see them up close.
Here at Best Western Plus Prairie Inn, we consider ourselves lucky to be in such a convenient location to so many attractions and events. Among our favorites is the Air & Art Festival you were able to enjoy! Thank you for choosing to stay with us again during your recent trip. We are thrilled to be able to provide your husband with a comfortable place to watch the hot air balloons launch. We will be sure to pass along your kind compliments to our entire staff to ensure everyone keeps up the great work. We look forward to seeing you next year in August again and can't wait to deliver another wonderful stay!
Everyone was very friendly and helpful. The room was clean, the bed was very comfortable, the pool was great and breakfast was delicious! There was an airshow going on next door which was a sweet surprise.
We cannot thank you enough for all of your wonderful comments! Your kind compliments towards our staff will be passed along to encourage them to keep up the great work they do every day. It sounds like you got lucky and you were able to enjoy the Art & Air Festival during your recent stay! We hope you had a chance to see some of the hot air balloons as well. We are glad you enjoyed our clean, comfortable accommodations along with our refreshing pool and delicious breakfast. We would love to host you again! Maybe you can come back for the next festival in town!
Flawless stay from check-in to check-out. The hotel is fresh, clean, well served and reasonably priced. We'll definitely stay here again -- even though the hot breakfast doesn't include bacon and the WiFi login can be a bit clumsy on a mobile device. We came for the Hot Air Balloon Festival -- which launches from a field diagonally opposite the hotel.
It brightens our day to hear we were able to provide another guest with a comfortable and pleasant stay. Thank you for sharing your recent experience with us and for choosing Best Western Plus Prairie Inn. We hope you enjoyed the Hot Air Balloon Festival! We love this time of the year as we get to see all the colorful balloons fill the sky from our hotel! Our complimentary breakfast offers a variety of items in the hopes that everyone finds something to their liking. We hope it provided sufficient energy to start your day. It would be an honor to host you again during any future visits. Our town has a variety of activities and sights to see. Come back soon!
Pleasant, service-oriented staff, well done complete breakfast, served at a convenient time. We found the room to be very clean and spacious, with easy access to the exits. The efficient booking and check in-out completed this great experience. I highly recommend!
We are thrilled to have been given the opportunity to provide you with a great stay! Thank you for taking the time to share your positive thoughts with us. Glad to hear you enjoyed our complimentary breakfast as well as our clean and comfortable rooms! Our team works very hard to make sure all of our guests' needs are met and it sounds like we succeeded in making your stay a great one. We appreciate your high regard and your recommendation and we look forward to seeing you again!
Our room was quite comfortable on the second floor. Sadly, the luggage cart broke and in order to take our luggage down we had to wait for the maintenance man to repair it which delayed our trip. We almost did not get to Portland on time. Other than that our stay was very nice.
Thank you for choosing Best Western Plus Prairie Inn during your recent stay! We appreciate you taking the time to share your kind words with us. We apologize that there was an issue with the luggage cart and therefore it delayed your trip! Glad to hear we were able to resolve this issue in the nick of time! It would be a pleasure to provide you with another wonderful stay the next time you are in the area.
I have stayed at this Best Western in the past. I like this property. I was disappointed that the "special rate" our group was provided was no more than the standard advertised AAA rate. The room I stayed in may have the start of mold growing on the ceiling above the bath tub,
Familiar faces are always a welcome sight! Thank you for continuing to trust Best Western Plus Prairie Inn for your accommodations. We are concerned with your report of possible mold and will be inspecting all rooms immediately for this issue. Thank you for notifying us so we can address the problem and find a solution. We hope you continue to choose to stay with us during your next travels to the area. It would be a privilege to keep providing you with an even better stay than the last.
We stayed here with a American Legion Riders group and we had a very enjoyable time. The rooms were nice and clean, the only issue was the soap dispensers. They are virtually worthless. They either need to replace them with ones that actually work, or just go to bar soap. The staff was very accommodating when our hand soap dispenser did not work. We would stay here again if in the area.
Happy to hear you and your group had a wonderful time while staying with us! Thank you for taking the time to share your encouraging compliments and for choosing Best Western Plus Prairie Inn! We appreciate you notifying us of the issues you experienced with the soap dispensers and giving us the opportunity to find a solution. We look forward to your next visit to the area and will happily welcome you back!
Apart from some old Oreo cookies under one of the bed skirts, the room was immaculate. Breakfast was blah. Not much choice for gluten free guests. Eggs were cold, potatoes were soggy and tables were sticky. Best Western must know that Yoplait yogurts are not suitable for vegetarians surely? Needless to say we didn't hang around. Hot tub jets were out of order and swimming pool was very cold. Overall good value for money, but prepare to eat out at meal times.
Providing our guests with clean and comfortable accommodations is our goal. We hope we were able to accomplish this during your recent stay with us. Thank you for choosing Best Western Plus Prairie Inn and for taking the time to share your kind words with us. We apologize that none of our various breakfast items suited your needs. We will keep in mind your suggestion when making future changes. It is concerning to hear that the pool was cold as it is indoor and typically heated. We will check and ensure our heating mechanism is functioning properly. We would like the opportunity to provide you with an even better stay in the future, should your travels bring you back to the area.
Nice place. Will stay again, if in the area. I paid a little more then I had too but got a lot more value. Only negatives would be, a VERY loose toilet seat and jetted tub didn't really work and VERY loud.
It is a pleasure to hear you enjoyed your stay with us at Best Western Plus Prairie Inn! We are grateful for your kind words. We are glad you found great value in our clean and comfortable accommodations! We will look into the the issues you mentioned to ensure you have a better stay next time you come to visit!
I have stayed at Best Westerns often in the past. And Prairie Inn is right up there with the rest of them with as far as speedy check in, the quality of the room, the cleanliness, and the friendly staff. Prairie Inn is easily accessible to the freeway, and the beauty of that is you don't have any road noise from the traffic. I will continue to stay as Best Westerns if they are in the area when I need a room, You an always depend on them for quality no matter which one you stay at.
Thank you for choosing Best Western Plus Prairie Inn during your recent travels and for taking the time to share your positive comments. We are happy we fulfilled your expectations of our brand name and were able to provide you with a wonderful place to stay with clean and comfortable accommodations paired with superb service. We appreciate your loyalty to the Best Western brand and we will continue to strive to always meet your standards. It would be a privilege to host you again!
Best of all are the Staff! The location is away from highway noise and secluded. Lobby with lots of chairs for conversation or casual meeting. I felt secure with restricted access to the hotel. The rooms are quiet, good AC, hot water with good pressure, microwave and refrigerator, coffee maker, very clean. Lots of comfortable pillows. Ice machine, elevator, meeting room, shaded parking, great breakfast with lots of selections.
We cannot thank you enough for your detailed and kind review! We appreciate all of your encouraging comments and are happy you enjoyed your stay! Our team works very hard at providing superb customer service and we will be sure to pass along your recognition of their hard work. We look forward to seeing you again during any future travels to the area!
The only negative I can think of was that there was a music festival happening during my stay, so we didn't get a discount on the room rate. Ordinarily they offer AARP, AAA, military and other discounts But the place is tastefully decorated, clean and all rooms are accessed through a locked corridor (secure). Full breakfast is provided and the menu varies a little throughout the week.
Providing exceptional hospitality is definitely something we strive for! We are grateful for your wonderful review and compliments to our clean and comfortable accommodations! We hope you get another chance to stop by at another time so we can provide you with the discounts you mentioned. We are glad you enjoyed our variable breakfast and look forward to any future visits from you! Thank you for choosing Best Western Plus Prairie Inn
We are not typically Best Westerners, but we will be adding them to our list of stays. Hotel was clean, room comfy ( and we were in the "basement"- not really, on the bottom floor!) I was worried when we first walked in our room that it was not cool. But I turned on the AC and it was GREAT!!!! My only complaint- the bacon at breakfast was not crispy enough to my liking. Otherwise, good stay. Thanks, Best Western, for a wonderful night's sleep.
What a compliment! Thank you for giving us a chance to provide you with a wonderful stay! We are thrilled to hear you will be staying at Best Western locations more often because of the wonderful impression we gave you. We hope you come back to visit us as well, for another wonderful night's sleep!
Libby at the front desk was extremely appreciated. When no one else could find my left behind sporty blouse top, she did. Her attitude, helpfulness, professionalism & great spirit was excellent. They have a nice indoor pool and jacuzzi & I noticed each day there that the proper chemical level was measured. The breakfast room was spacious, clean, and there were many options with real food. The lobby was immaculate. They provided water bottles & trail mix for our bicycle riding companions. I believe they really went the extra mile for us. The beds & pillows are very comfortable.
We are happy to hear you and the other cyclists enjoyed our treats and accommodations! Thank you for taking the time to share your thoughts and for choosing Best Western Plus Prairie Inn. Your kind comments will be passed along to Libby and the rest of the team to help encourage them to keep up the great work! We hope to see you again should you travels bring you back to this area!
Our 14 cyclists stopped twice while biking the Willamette Valley Scenic Bikeway both ways. The staff went out of the way to accommodate us--early check in, quick check out, treats upon arrival and bikes in the room. We will definitely stay again.
It was a pleasure to accommodate you and your cyclists during your recent biking trip! What an incredible feat! We are glad you enjoyed our clean and comfortable accommodations and we look forward to continuing providing the great service you experienced. Can't wait to see you again!
This hotel was nice and quiet most days. We were here for a few weeks on business. Our room was very spacious and the king bed was so comfortable. The breakfast was tasty with very many options including hot food and oatmeal bar. The front desk staff were very gracious and the housekeeping staff were friendly and efficient. Indoor pool and spa if you are so inclined to take a dip. Big parking lot so there is plenty of parking.
Cherrie, We are honored that you chose to stay with us for such an extended amount of time and thrilled to hear it was an enjoyable stay! Thank you for your awesome review and all of your kind words towards our staff. Whether you are on business or traveling for leisure, we hope you continue to choose Best Western Plus Prairie Inn for your accommodations!
This Hotel has very nice clean rooms. I really liked the fact that the rooms were very quiet. I heard no noise from the rooms next to ours. We had great help with our reservations, good breakfast and much more. We attended a dog show in Albany, Oregon and many of the exhibitors stayed at this Hotel because it was so nice and allowed their dogs. This was my 2nd stay and I will stay here everytime I visit Albany, Oregon. I will recommend this Hotel to anyone I know who is going to be staying in Albany, Oregon.
Thank you for taking the time to leave your great review! It brightens our day to know we helped create a relaxing and comfortable place to stay for you. Here at Best Western Plus Prairie Inn we consider furry pals to be family too and we are glad your pets were comfortable as well. We look forward to your next visit and we are grateful for your great recommendation!
The hotel is a gem. The exterior invites you in, the entrance has beautiful landscaping. You know immediately that all the other details are taken care of, and they are. The people Best Western has are the most welcoming we have met along our travels, make you feel like they have been waiting for you all day. The Hotel looks brand new, the room was clean, well maintained, the refrig was quiet, the A/C worked right. Easy on/off access to I-5, store close by, and several choices for food, or delivery. Housekeeping is fabulous.
Thank you for your awesome review of your recent stay with us! We are thrilled that you found our accommodations to be inviting and comfortable! We will continue to polish our gem to ensure we keep providing the wonderful experience you had. Come back soon! Our team will always welcome you with a friendly smile!
My go to hotel when I work in the Albany area. Right on Highway 20, just off I5, make it very convenient location. Very close to historic downtown Albany, with many good restaurants in the area. Nice pool and also close to the Expo/Fair grounds. I have found the staff friendly and helpful.
Thank you for continuously choosing Best Western Plus Prairie Inn as your preferred hotel when visiting the Albany area! We are happy to hear we provide the service and accommodations you expect and keep you coming back! We appreciate your compliments and look forward to your next visit with us!
My husband and I were driving to Seattle from California, and we were driving on memorial day weekend. We were just driving as far as we could each day with the kids, and when it was time to find a hotel we couldn't find one. We drove and drove until finally we found this one. It was comfortable, clean, and everyone was super nice! Breakfast was wonderful in the morning. When we do the drive again, I will definitely stay here again.
We are happy you found us during your long drive! It is a pleasure to hear that we were able to provide you and your family with a comfortable night's rest as well as sufficient breakfast to get you back on the road again! Thank you for taking the time to leave us your wonderful comments! Now that you know how to find us, we look forward to your next visit!
The Albany Prairie Inn has excellent service and very well kept grounds and building. The décor is pleasing, the beds comfortable and the housekeeping very helpful. The location was convenient to shopping and restaurants. We enjoyed our 3 night stay!
It was a pleasure to have you stay with us during your recent travels! Thank you for choosing Best Western Plus Prairie Inn and for taking the time to share your positive feedback. We are happy to hear you enjoyed our excellent service as well as our clean and comfortable accommodations. You are welcome back any time!
Our room was VERY clean and quite accommodating. The front check in person was in training and I was impressed by how her trainer was walking her through our reservation with complete professionalism not only for her coworker but for us as well! The beds were quite comfortable and we had a great night's sleep! VERY convenience location right off freeway, but just enough distance so you can't hear any road traffic! Well done, Best Western & staff!
Hearing all of your kind compliments towards our staff and our accommodations brings us great pride. Thank you for taking the time to share your encouraging comments, especially in regards to our new team member! We are excited to hear you were able to sleep comfortably and we would love to see you again during your future travels! Thanks again for your wonderful review!
I have been using the BW plus prairie inn for work trips recently, It has nice accommodations, clean rooms, free WiFi and a complimentary breakfast. As I continue to travel for work I will definitely be considering BW as a top option for lodging.
We are thrilled to hear we were able to live up to the Best Western Plus brand during your recent stay with us. We look forward to seeing you during future visits and are excited to continue providing the wonderful accommodations and service you received during your previous stay. Thank you for taking the time to leave us your feedback and happy travels!
Danielle and her staff always take wonderful care of us. The grounds are lovely and the rooms are clean and perfect for us. Keep up the good work and see you again soon. Thanks Joseph and Diane PS The yard area for the dogs is very convenient too
Thank you Joseph and Diane for your awesome review! It is always wonderful to see familiar faces visiting. Your kind words are encouragement to keep up the great service we always strive to provide, along with the clean and comfortable accommodations. We are excited for your return visit!
Price was excellent for value received. convenient to major highway. Will be looking to consider Best Western facilities with future trips. Prices of hotel stay today is costly and Best Westerns outside of major locations or high end hotels are very attrative.
It is wonderful to hear we made a great first impression on you during your recent stay with us! We are thrilled to hear that you will be staying at Best Western Plus Prairie Inn more often and we were able to live up to your expectations of the Best Western name! Thank you for taking the time to share your experience with us. We look forward to future visits where we can continue providing the superb service along with our clean and comfortable accommodations all at a great value!
We have stayed at this hotel many times in the past 2 years and find the staff very accommodating. Danielle( Front desk) has always gone above and beyond and has done her best to remedy any situation that might arise(obnoxious guests, room issues which have always been minor etc..) This is where we will stay on our next visit to Albany
We appreciate your awesome review of our comfortable accommodations! It is an honor to hear we are your preferred location when visiting the area and we will strive to continue to provide the superb service you have come to expect when staying with us. All our team members appreciate your encouraging comments and we will be sure to congratulate them all on their helpful demeanor. We can't wait to see you again!
The front desk lady named Pricilla (night shift) was rude. I brought in my microwave popcorn, and pretzels from the car, and couldn't dump my son's slushy in the outside garbage because it was overflowing, so I dumped it in the kitchen garbage, because the doors were open. She gave me a dirty look, like I was stealing, so I told her it was my own food. She then asked me then why was I in the kitchen? I told her I was dumping my son's empty drink in the garbage because the outside garbage was overflowing. She then tried to cover up her rudeness, by trying to say I shouldn't be in the kitchen because I could trip with the lights off. If she really cared about my safety she would have addressed that issue first! Then she really showed her true colors when she said (as I was trying to go to bed at midnight from a long day at the baseball tourney in Eugene), that she is the night kitchen auditor! Wow! Back to thinking I was stealing! ;( She is not a nice person!
Thank you for taking the time to write this review. We are concerned with your experience and assure you, we will discuss this immediately with our employees. We sincerely apologize and hope you will give us another chance next time you are in town for a baseball tournament or any other event.
We stayed at the Best Western Plus Prairie Inn on our return family vacation to Washington State. This Best Western was easily to access from the I-5 Freeway. The staff was welcoming, friendly and professional. As usual for Best Western, the room were clean, functional and most comfortable.
Glad we could accommodate you for your drive. Our staff is always working to provide the best service and we appreciate the kind words. Please come back and see us on your next family vacation!
We only stayed one night and all of our expectations were met. The hotel is easy to find (just off the freeway). Check-in was friendly and efficient. The room was average to above. The breakfast was good. Check-out was quick and accurate. No surprises or issues. We did not see much of Albany, but the hotel appears to be in an OK area.
Thank you for your review. We are really happy to hear about you receiving friendly service and enjoying your stay. Please come back and see us again so you can see all that Albany has to offer.
This hotel was conveniently located right off the interstate but still quiet. It was decorated beautifully and we had a very unique but well laid out room. Had all the amenities you could imagine. Will surely stay here again when passing through this area!
Thank you for all your positive feedback! We appreciate the nice things you said about our hotel. Our hotel's location is very convenient for the interstate traveler and we work everyday to make it as inviting as possible. We can't wait to have you back!
The pioneer Inn was everything we've come to expect with best Western plus. Comfort and spacious rooms. The only issue we had was with the dryer in the laundry room. It was a little slow to dry but was mainly due to the long line to make use of it.
Sharon - Thank you for staying with us and your positive feedback. We are glad to hear that you found your room to be comfortable and spacious. We apologize that you found it difficult to dry your clothes due to the number of people using the laundry facilities. The next time you stay with us, please just let us know and we will try to help you find a more optimal time to use the facilities. Thanks again for choosing the Best Western Plus Prairie Inn and we hope to see you again in the future.
This is a very nice property. The staff personnel were all so very friendly and accommodating. They made us feel really welcome. The room was clean, neat and comfortable. The bathroom was immaculate and the shower was a welcome treat. the very comfortable bed made for a great night's sleep. Breakfast was nicely done, even though it was the standard fare one finds these days. The presentation was good, the selection was varied, and the offerings were warm and pleasant.
Reading your positive review brightened our day! Thank you for choosing Best Western Plus Prairie Inn during your recent travels and for taking the time to share your thoughts! We strive to offer a variety of items for our complimentary breakfast as we believe it is important to start every day with some energy-filling food! It is pleasing to hear you enjoyed our clean and comfortable accommodations and we can't wait to see you during any return visits! Come again soon!
The room was clean. It was nothing special, but adequate. The air conditioner did not work. The lady at the front desk said we were turning the air conditioner too low, and needed to turn it up. We tried that, and it did not work. It had to be well over 80 degrees in the room, we were in shorts and tank tops and still sweating. We finally opened the window, and after sunset, it cooled off. The maid service was excellent. The pool is WAY smaller than the pictures would indicate. The hair conditioner dispenser was full, but did not work.
Guest feedback is always appreciated and taken into account when making future changes. We are grateful to you for taking the time to leave us a review. We are very sorry you experienced such a hot weekend during your stay with us. While raising the air conditioner often solves the problem, we wish we had inspected your room to ensure to unit was working for you. It is good to hear that you found our rooms to be clean and our maid service to be excellent. We hope you will consider staying with us during any future visits and we promise to provide you with the same level of cleanliness and more comfortable accommodations. Thank you again for your feedback.
Lovely spot for a good night's rest. Close to restaurants and stores. A few more dining tables would be helpful for breakfast as well as table service--clean up and assistance from staff would be ideal
Thank you for your encouraging feedback of your recent stay with us. We are thrilled to hear you enjoyed the location of our accommodations and are happy to hear you were able to catch a restful night's sleep! Your suggestions are appreciated as they will help us continually improve on the experience we provide our guests with. Typically, a staff member is always available in the breakfast area to assist our guests with clean-up and restocking of items. We will ensure that this continues as usual but apologize that your experience was different. We are excited for future visits and hope you choose Best Western Plus Prairie Inn during your next travels to the area!
This is AlaskAnna Nana here. Now we all have our personal likes, wants and needs. When it comes to this granny her pets are very important! This is my favorite motel so far because in addition to a "five star" in Nana 's book, the pets gave it a five star too! There is even room for our mini horse to get out and stretch!! All the goodies one would expect, nice breakfast, tastefully decorated updated room, friendly staff, sm fridge, micro, flatscreen. Tub to soak in/shower for hubby. Large parking lot can accommodate full size rig. (Even semi truck in parking lot). Close to freeway (easy on/off). Shopping at fair priced store beginning with the letter "W". Rewards Club, Gov. Rate, promo to sign up for. Xo AlaskAnna Nana
It is an honor to receive such high recognition from you! We greatly appreciate your comments and compliments to our staff, which will be passed along. Here at Best Western Plus Prairie Inn, we agree that furry friends are important guests too! We are happy to hear you and your pets enjoyed our accommodations! We look forward to future visits and thank you again for your review!
Very friendly and efficient staff. Room met our expectations and was very clean, noise-free at night for sleeping. Breakfast was good and well kept up by their staff who was very friendly. We were in town for our grandson's graduation. Location for events surrounding it were easy to reach. Enjoyed the areas restaurants.
Your compliments are welcome and appreciated by our team at Best Western Plus Prairie Inn! Thank you for taking the time to share your positive experience with us. We are happy to hear you enjoyed our clean and comfortable accommodations paired with our wonderful, friendly service. Congratulations to your grandson and we hope you come back to visit us!
The room was comfortable and clean. The in-suite refrigerator and television worked great. Breakfast was good and the staff was friendly. The only complaint I have was that the hot tub was a bit cool,
It is wonderful reading your kind comments! Thank you for your recognition of our friendly, professional staff as well as your compliments to our comfortable accommodations. We appreciate your feedback and we will be looking into our hot tub jets to make sure everything is in working order. Again, thank you for taking the time to share your experience with us and for choosing Best Western Plus Prairie Inn! Come back soon!
My wife and I stayed for one night during a trip to Oregon. We had a room with a hot tub which was wonderful after a long drive. The staff was wonderful. The room was clean and spacious. The breakfast was a typical chain breakfast. It is also lose to several places to eat.
We are pleased you enjoyed your stay and we were able to meet all your needs. We would also like to thank you for taking the time to write a review and look forward to seeing you the next time your in our area. Take care and happy travels!
People very friendly.The rooms were clean and they served an awesome breakfast . They have 24 hours coffee, wifi in the rooms and a computer and printer in the lobby. If I have to go to Oregon again I will stay in the same hotel. I highly recommend it.
Thank you so much for taking the time to write a review and all your kind words. We take a lot of pride in our hotel. I will be sure to pass your kind words on to our staff. And we welcome you the next time your in Oregon. Take care and happy travels!
We came for a graduation. The staff rocked! We were able to have a party in the breakfast area in the afternoon and the relaxing atmosphere in the lobby made getting together with family great. Everyone was attentive and helpful, from directions and more towels! Thanks for a wonderful stay!
First thank you for writing a review! Second we enjoyed having you all and being able to celebrate the graduation along with. We are so pleased we made it a memorable for all of you. Again congratulations to you and your graduate. We look forward to seeing you again when you are in the area. Take care!
Libby at the front desk is awesome ! When we check-in on Friday afternoon it was very quick and efficient staff ( Libby & a young man) The young lady that works in the breakfast area is very sweet, she greeted all of the guests as they came into the room and told everyone to have a great day as they were leaving that area. The housekeepers were very nice and professional too asking if you needed anything else. We really enjoyed our time there.
Thank you so much for taking the time to write a review. We are so pleased you enjoyed your stay. I will be sure to pass your kind words onto our staff. We look forward to seeeing you again the next time your in the area. Take care!
Enjoyed my stay, clean and quiet. Was glad it included a fitness center and had good win if connection available. Comfortable and quiet am daytime sleeper working night shift. Breakfast area was very clean and good.
Here at Best Western Plus Prairie Inn we pride ourselves for providing a clean, quiet stay paired with wonderful service. We are thrilled to know you thoroughly enjoyed your stay with us and you made use of our fitness center and other complimentary amenities. It is our hope that you continue to choose to stay with us during any future visits to the area!
Great breakfast, service, cleanliness, and general quality. Conveniently located near the freeway and no road noise. Attractive grounds. Basic, neat room decor. Water slow to drain from sink and shower tub on second day of 3-day stay. Consistently friendly staff. Very comfortable sleeping and perfect for my business trip. I'll be back.
It brightens our day to hear you had an enjoyable stay with us! Thank you for choosing Best Western Plus Prairie Inn and for taking the time to leave us your encouraging review. We are pleased to hear you found our accommodations to be clean and comfortable and our staff to be consistently friendly! Your kind words will be passed along. It is unfortunate that you experienced draining issues during your stay but we thank you for being understanding. We look forward to your next visit!
Despite confirming our arrival time 40 pior to arrival, the AC had not been turned on and the room was over 100 degrees F. when we arrived. It took nearly an 3 hours to get the room to a comfortable temperature, by which time I had a migraine. As for the bed, I've slept on softer boards.
Guest feedback is always appreciated as it helps us learn how we can continuously improve in the aspects that matter most to our guests. We are so sorry to hear we did not meet your expectations during your stay with us. We do not consider your experience to be acceptable behavior on our part and we agree that your room should have been prepared prior to your arrival. Our team has been addressed and we ensure this oversight will not occur again. We hope you consider staying with us again in the future. Happy travels and thank you for sharing your experience!
The picture of the hotel is a lot more impressive than the property. Our first impression was the smell of fertilizer as we got out of our car. The clerk was friendly, but was indifferent to the two teens that were literally running up and down the halls. The spa pump had been knocked out by a power shortage. The bed was lumpy and uncomfortable. The handicap grab bar was between the door frame and the shower - weird. The coffee was good, but the scrambled eggs were awful - grainy and rubbery. The bacon was limp soggy and greasy. I would call this a decent Best Western - despite the complaints. But I have stayed at several Plus properties and this one does not measure up.
Thank you for writing a review. We like hearing both the good and bad it helps us to work on the areas that we need to. We apologize for not meeting your needs. We hope you would give us another try. Take care and happy travels!
Easy to find, friendly staff that was very helpful and making sure your stay was a good experience. The rooms were clean and even had the extra pillows that were requested when making the on-line reservations. Hot or cold breakfast included which was ok. Only reason for 4 stars instead of five stars is you could hear the people in the next room and the dog barking.
We are so pleased to hear that you enjoyed your stay and we were able to meet all your needs. Sorry that the dog next you kept barking. We hope to see you the next time your in our area. Take care!
Best Western Motels are a welcoming organization that I find consistent with each town they are located. Starting with the desk clerk and continuing with services and final stop at the breakfast before taking off for the next community and next Best Western.
Thank you so much for your kind words. We take a lot pride in our hotel and giving our guest a comfortable stay. We look forward to see you again the next time your in the area. Take care and happy travels!
This is one of the nicer BW properties that we have stayed at. We stayed here overnight after one of the Oregon State night football games in Corvallis. Our room was very clean and quiet. It had a very comfortable queen bed. We liked the separate sink from the rest of the bathroom. Our room and the lobby were nicely decorated. There were limited outlets available for recharging our phones and iPad. It had a nice breakfast room next to indoor pool. The breakfast buffet had a good selection of hot and cold items. The location was very convenient.
We appreciate your encouraging review! Comments like yours are motivation to keep up the hard work we do daily to provide our guests with the wonderful stay you described. Here at Best Western Plus Prairie Inn we strive to provide comfortable, clean accommodations, paired with superb service and amenities. We are happy to hear you enjoyed our spacious rooms as well as our complimentary breakfast and indoor pool. We look forward to any future visits, should your travels bring you back to the area again! Thank you again for your kind review!
Stayed with the Best Western Plus during a boys basketball tournament. The staff kept up with all the traffic of the boys very well! The breakfast attendant was very helpful and made sure she kept the food stocked for the boys and was always cleaning counters and tables for new groups.
Thanks for the great review. We enjoyed having all the boys and are so happy they enjoyed themselves. We look forward to having you all back again. Take care and good luck with your basketball season!!
Excellent service at the Best Western Prarie Inn, Albany, ORegon. Thoroughly enjoyed our stay at this hotel. Was impressed with the BW staff upon check in & check-out with their friendliness, professionalism, & efficiency. The hotel in general & room was very clean & well equipped with towels & I liked how the bathroom was equipted with soap, shampoo, hair conditioner & body soap dispensers. The breakfast buffet was excellent as well! Location of hotel is conveniently located close to HWY5 & to various restaurants. I enjoyed my stay there so much that on my travel back home, My husband & I plan to stay there again!
Thank you so much for taking the time and writing a review. We are very pleased you enjoyed your stay and look forward to seeing your husband and you on your way back home. Take care and safe travels!
Made reservations and all went well. Room was large and clean. Location is back behind other businesses, but easy access from interstate. Very quiet during stay. Good solid internet. Large comfortable bed. Did not use pool or eat at the Breakfast Buffet. Had to press 1 to get in room phone to work..no info in room stating this Overall a very nice experience. We lost our GPS power cord and front Desk Attendant took her time to print out a MapQuest map to our location that morning. Excellent Front desk service.
Thank you so much for the great review of our hotel. We love hearing how our guest stay was. I will be sure to pass your kind words on to our staff. We look forward to seeing you in the future. Take care!
Friendly and helpful staff at check in. Offered on the go breakfast since we were leaving before breakfast opened. Perfect location if attending the Linn County Expo Center. Great value compared to other local hotels.
We are very pleased you enjoyed your stay here at our hotel and we were able to meet your needs. We look forward to seeing you again the next time your in the area. Take care and happy travels!
over all very good hotel, very clean wonderful breakfast, lots to eat and good location. There was no way to get the pool and hot tub heated for which we were very disappointed. We would stay at this hotel again if everything was in working order.
Thank you for writing a review of our hotel. We would like to apologize for our pool and spa being down for maintenience. The pool and spa are up and running. We look forward to seeing you in the future. Take care and happy travels!
The best hotel to stay at in the Albany area. Easy check in. Always clean, breakfast is good, wifi in rooms work great. Quiet location and I like that check out is at noon. Breakfast hour should be extended for those who like to sleep in.
Thank you so much for your kind words and also for taking the time to write a review. We love hearing from our guest and how their stay went. We look forward to seeing you again the next time your in the area. Take care and happy travels!
Staying out of town for business and Best Western was one of many choices in the area. The pricing was affordable, the staff was pleasant and helpful and the room was clean. The Hotel was moderately noisy but not more than what you would typically experience.
Thank you for writing a review and we are pleased you enjoyed your stay with us. We look forward to seeing you the next time your in town on business. Take care!
Doors started slamming, a toddler screaming and a little dog yapping at 6:00 on a Sunday morning! The owner got the dog under control, but the doors slamming was a constant problem. (Not only the noise, but the shaking of the walls & bed when the doors slammed. Also, our room door rattled when someone else slammed their door.) The parents didn't make the toddler be quiet, not even in the hall outside my door. I gave up trying to sleep. The whole point of paying $100 for a hotel was to not have to get up so early. For the amount of sleep I got, I could have stayed home, set my alarm for 6:00 am, and arrived at my destination on time. On the plus side, the shower was nice and hot, and the room was clean. The refrigerator had a separate freezer compartment. Oh, if you're looking forward to relaxing in the pool or hottub, forget it. They are both empty. Honestly, even though the room was nice, I probably would not stay here again.
Thank you for taking the time to write a review. It helps to hear both the good and the bad to help us serve our guest better. I am sorry that your stay was not a positive one. We would love for you to give us another try. Take care and happy travels!
The hotel is appealing, and the check in staff were most helpful & courteous. Rooms are clean, well appointed and quiet. The breakfast is outstanding. You couldn't want for anymore items. Definitely would stay again.
Thank you so much for taking the time to write a review. We are so pleased you enjoyed your stay and look forward to seeing you again in the future. Take care!
We really enjoyed staying at this excellent Best Western. We were warmly greeted and given a room perfect for us -- on the first floor near the lobby and breakfast area (my husband has had difficulty walking long distances recently). Our room overlooked a lovely grass area making us feel that we were not in the middle of a big city. The breakfast was superb - hot dishes and yogurts in a lovely separate room. We'll definitely be back.
We are so pleased that you and your husband enjoyed your stay at our hotel. Thank you so much for taking the time to write a review of our hotel and going into such detail. We love hearing from our guest and look forward to seeing you again the next time your in the area. Happy travels and take care!
Hotel is easily accessible from the freeway. It is in good condition and well appointed. Rooms are suitably large and comfortable. Only complaint would be they need brighter lites but that is a minor item. The breakfast was significantly better than normal. Selection was better and there was hot options. Phone number needs correcting as a party trying to reach us got the Super 8 motel when dialing.
We are pleased you enjoyed your stay and enjoyed the breakfast. Thank you so much for taking the time and writing a review of our hotel. By giving feed back it helps us to serve you better. We look forward to seeing you again. Good luck with your baseball team! take care.
Nothing much to say about this location. It is close to the highway, Walmart, and a shopping mall. It is good for people who need shelter for the night. Not too fond of the staff at this location. That is all I have to say.
Thank you for taking the time to write a review. By you letting us know both good or bad helps us to serve our guest better. I am sorry that we didn't meet all your needs and would hope the next time your in town you would give us another try. Take care and happy travels!
Easy to get to off I-5. Well maintained property, quiet, with great decor. Room was furnished with nice furniture and bed was just the correct firmness. There is an indoor swimming pool. Breakfast had waffles, hot potatoes, and scrambled eggs along with dry cereals.,
Thank you so much for taking the time to write a review. We love hearing from our guest and how their stay was. I will be sure to pass your kind words onto our staff. Take care!
We stayed one night while in Albany for a wedding. Having never stayed in Albany before, I relied on Trip Advisor reviews and am so glad I did. This hotel is extremely clean and well-kept, the staff are friendly, and our room was very comfortable. The included breakfast was good -- scrambled eggs, sausage, fried potatoes, waffles, pastries, and more. We will definitely stay again if we're ever in Albany in the future.
Thank you for the great review of our hotel and staff. We are so glad you enjoyed your time here. We look forward to seeing you the next time your in town. Take care and happy travels!
Always clean and great breakfast. Lots of room to park my semi truck and trailer. Close proximity to restaurants, coffee, and shopping. Price of room gives a good value for the area. I'm never awaken from the outside hotel noise.
We are pleased that you enjoy staying with us. We take a lot of pride in our hotel and aim to make each guest comfortable. Look forward to seeing you your next time through. Take care!
Except for noisy neighbors (some people are unaware of their noise having an impact on others who seek rest),which are not the fault of hotel staff, this hotel is a nice place to stay. Staff are friendly and very helpful. And this hotel has a compliment of amenities that add a touch of pleasure to your stay.
Thank you so much for taking the time to write a review. We are so sorry that your sleep was disturb. We hope that you will consider staying with us in the future. Happy travels to you and take care!
I've stayed at this motel twice and although it isn't the newest building it is kept extremely clean. For a stop while traveling or visiting Corvallis area it is a great, affordable place. The staff has always been very friendly and efficient.
Thank you so much for taking the time to write a review. We also want to thank you for being a returning and loyal guest at our hotel. An dlook forward to see you in the future. Take care!
We had a pleasant stay here. room was clean, paper cups for coffee. breakfast was good a very helpful attendant helping there. I had asked for an upper floor room, when I checked in at 3 p.m. and they did not try to honor that request.
Thank you for writing a review. It helps us to serve you better. We are sorry that we were unable to honor your request for the 3rd floor. We hope that you will consider staying with us in the future. Take care and happy travels!
We were in town for the annual dog show in Albany. Best Western allowed pets and has reasonable pet policies....good breakfast (the red potatoes had a bit too much oregano) .....clean rooms.........nice place to stay! We'll go back again next year.
Thank you so much for taking the time in writing a review. We enjoyed having you for the dog show and our pleased that your stay with us was a pleasant one. We look forward to seeing you again in the future. Take care!
The room was clean and well appointed. Good breakfast, and most importantly the front desk people are friendly and helpful. Very hospitable! They were very willing to help with restaurant suggestions and information about the area.
Thank you for your kind words. I will be sure to pass them onto our staff as they love what they do and enjoy hearing what are guest have to say. We hope and look forward to seeing you the next time your in the area. Happy Travels!
Wound up at the Best Western Plus Prairie Inn after a very bad experience at a different hotel. Such a welcome difference - professional friendly check in, lively room that was spotless, and staff that went the extra mile to make my stay the best! Won't stay anywhere else when visiting Albany Oregon!
We are so pleased that you stay with us was pleasant. Also thank you for this great review and we look forward to seeing you again when you our in Albany. Take care!
This is a great Best Western Hotel. It's away from the freeway and is very quiet and clean. Great staff who are helpful, courteous and professional. We have stayed here before and will continue to use this BW when we are in the area. the Cascade Grill is just a few blocks away and is a great place for dinner.
Thank you so much for taking the time to write a review. We love hearing from our guest. Also thank you for being a loyal guest to our property. We look forward to seeing you in the future. Take care and happy travels to you and your family!
The Best Western Plus Prairie Inn. Is modern, clean and close to the fairgrounds and a great park. The room was well designed to feel comfortable and spacious. The motel is close to the interstate highway but we didn't hear any traffic noise. We did hear occasional noises through the door early in the evening but after that it was exceptionally quiet. The breakfast had a good assortment of options from waffles to oatmeal. There is lots of parking. We have stayed here for about seven years and the motel is kept updated and gotten better over the years. We love it.
We are so pleased you enjoyed your stay with us and thank you for the great review of our hotel. I will pass your kind words onto our staff. We look forward to having you stay with us in the future. Happy travels!
Great food for breakfast, fast service when we needed pool towels or other help, good location near park and fairgrounds. Friendly and helpful staff but not intrusive. We have stayed here every year for the last 4 years and prefer it over other hotels where we have stayed in Albany, OR. I would definitely recommend this hotel to anyone!
Thank you for taking the time to write a review. I'm pleased to see you chose to stay with us again and that you enjoyed our breakfast that we have made many changes to in this past year. We thank you so much for the recommendation also and look forward to seeing you in the future. Take care!
Great location off the freeway with lovely open spaces and park next to it. Sadly we had some very noisy tenants above us and next to us; rooms don't seem well insulated. Wonderful breakfast options but lacking fruit, fresh or otherwise. Would make a great stop for families with children as the pool is centrally located.
Thank you for the review of our hotel and would like to apologize for the noise and lack of fruit. By you letting us know it helps us to make improvements in these areas. We hope that you will chose to stay with us again. Take care and happy travels!
A lovely place to stay! Very close to fairgrounds if you're here for an event at that venue. Within walking distance of a large, beautiful park. If you have a dog with you, they proved a large potty area, complete with poop bags. The included breakfast is an added plus.
We are pleased you enjoyed your stay and for writing a review of our hotel. Thank for pointing out details of our hotel that you found accomendating. We work hard in making each guest stay a pleasant one. We look forward to seeing you again in the future. Take care!
The Albany, Or. Best Western was nice. Clean, friendly and affordable. Everyone on the staff was very helpful and friendly. We would stay there again. Breakfast was very good and they (staff) was always making sure that there was plenty of food and the counters were clean for the next customer.
Thank you so much for your kind words and for taking the time to write a review of our hotel. I will be sure to pass your kind words onto our staff. We look forward to seeing you in the future. Take care!!
The building is inviting and clean, the rooms are well cared for...but the staff is why we will return each time. From start to finish, they are all fun, friendly, and very good at what they do. The complimentary breakfast is way more than most hotels...lots and lots of little extras that really add up!
Thank you so much for taking the time to write a review I will be sure to pass your kind words onto our staff and we look forward to having you back at our hotel. Take care!
Very capable front desk staff. Room meticulous. Complimentary breakfast appropriate and on site staff were there to ensure food supplies maintained and dining area very presentable. Walmart and Home Depot only few blocks away as were restaurants.
Thank you so much for the review it means a lot to know we meant your expectations. We look for to seeing you the next time your in the area. Happy travels!
This was my second year staying at the Best Western Plus Prairie Inn and it was just wonderful. The staff is so accommodating, I'm looking forward to next year. I really enjoy Albany, the Northwest Horse Expo and Frankie's :)
Thank you for taking the time to write a review. I will be sure to pass your kind words onto our staff. We look forward to seeing you next year for the horse show. Take care!
My room was very clean, quiet, with TV, internet connection, fridge, microwave and a very comfortable bed with lots of pillows. The air conditioner and heating worked great AND, I could open the window for fresh air. I enjoyed the option of taking a shower or bath. There is a pool, hot tub, and exercise room. The breakfast was delicious with lots of hot options plus yogurt, fresh fruit. In the evening their is hot soup with fresh bread. The staff are extremely welcoming and protective. My car alarm went off in the middle of the night and the staff went outside and physically walked around it. The location is not that far from the freeway but far enough that it is not noisy.
Thank you for the review and going into detail of our hotel. We take a lot of pride in our hotel and the safety of each and everyone of our guests. Take care and happy travels!
I'm regularly in Albany for dog shows and usually stay at a hotel right next to the fairgrounds, but booked this one instead on my last trip. Really glad I did! Very nice place, clean, comfortable, and the people were friendly and helpful. Will stay here from now on when I'm in Albany :)
Thank you so much for writing a review of our hotel and choosing to stay with us. We enjoy having the dog show guest stay with us and look forward to seeing you when you are in the area. Take care!
We have stayed at the BW Prairie Inn a number of times and each time have found it to be a very pleasant place to overnight. The staff is very courteous and helpful. The rooms are clean and nicely decorated. The pool/hot tub is a pleasant place to unwind after a long day of travel. Another pleasant surprise is the free soup available in late afternoon, and the excellent breakfast is a great send-off for another day's travel.
We are so pleased you enjoyed your stay with us and thank you so much for taking taking the time to write a review. We love hearing from our guest and to know we ment your needs in every way. Take care!
I've stayed twice at this Best Western property, both either going to or returning from Southern California. It's conveniently located about 8 hours from both Vancouver, BC, and mid California. The staff are very helpful (although the late night front desk person seemed a little disinterested last visit). The rooms are fairly large and well laid out. One quirk is that the desk/lobby, etc, are actually located on the 'second' floor. If one asks for a 'first floor room', you actually take an elevator down to it. The full buffet breakfast was more than adequate. I will most likely stay there again.
Thank you for taking the time to write a review and also for choosing to stay with us, that means a lot to us here at our hotel. Thanks for pointing out things we need to work on and about how our hotel is layed out with what is the 2nd. floor. We look forward to seeing you again the next time you are in the area. Take care!
We enjoyed our stay. I only complain that they charge an additional $20 pet fee. I'd rather stay in the truly pet friendly hotels that don't charge extra for pets. Hotel rooms are clean & very comfortable. Best part about the hotel. Breakfast is like most hotels. Waffle maker, biscuits & gravy, stale pastries. The eggs are those watered down powder mix.
Thank you so much for the review of our hotel. We love hearing both good and bad to help us improve on things. Im sorry you feel the pet fee was too much, the reason for the pet fee is that we have to take extra care when cleaning the room for other guest that may be allergic to animals. We do love having pets at our hotel and welcome them at anytime. We would love to have you stay with us again when you are in the area.
Then look no further. The walls are paper thin and there is a pungent aroma to enjoy throughout your stay. This is an old tired Inn. The breakfast was below par - the "coffee" tasted like it was made from grounds that had been used before. I chose this place because it was well rated - it shouldn't be.
We would like to apologize for not meeting your needs and offfer 20% off your next stay with us. Also thank you for taking the time to write a review. It helps us to know what areas to work on. take care!
Room was recently remodeled and very nice. The entire facility was up to date. The gym and breakfast area very clean. Breakfast had a wide variety of food and skim milk - Thank You. Great location and parking too.
Thank you so much for taking the time to write a review of our hotel. We are so glad you enjoyed your stay here with us and look forward to seeing you again in the future.
We were on the first floor in room 211. The room was large and included a desk, comfortable desk chair and a club chair w/ottoman. It would have been nice to have a second club chair, and there is room for one. The linens and towels were of good quality. The breakfast was standard fare (eggs, sausage/bacon, potatoes, cereal, etc.). The only downside of our stay was hearing very loud noise from the shower above us as well as an active group moving around upstairs. I would suggest asking for a second floor room.
Thank you for the review and going into detail. It helps us so much in serving our guest. I would like to apologize for the noise above you as we had a large group staying with us. We would love to have you back in the future! take care!
I needed a hotel for my large group, and the sales director gave us reasonable rates in addition to all information needed to coordinate the trip. She responded quickly and was patient with my questions. The rooms were clean and the beds were comfortable. Additionally, the temperature was consistent. I am a fan of the shampoo, etc "dispensers" in the shower and near the sink. I didn't see the soap by the sink at first though!! I did not give 5 stars for the review because the indoor pool was cold (and supposed to be heated) and some breakfast items could have been hotter. The free wifi was difficult to connect to with my phone. Other that that, it was a wonderful stay!
Thank you so much for writing a review. it helps by you pointing out the good things and the not so good things so we can serve you and our other guest better. We enjoyed having your group and look forward to having you in the future.
First of all we did not plan on staying in Albany. But with the rain here in the Great Northwet and a long day on the road couldn't drive any farther! Best Western is always our first choice and didn't look like there were any good choices in Salem. This property was not much more than the lesser brands and a really great breakfast was included! No extra charge. Plus they have hot soup on some nights! WOW! Pool and jacuzzi open 24 hours! Great staff, Kudos to Libby and Danielle!
We are so pleased you enjoyed your stay here. I will be sure to let Danielle and Libby know how good the made you feel. We love to make each of our guest feel right at home. We would love to see you again the next time your in the area. Take care!
We have stayed at quite a few Best Western properties on the West Coast and would have to rate this one as one of the BEST! Staff was excellent, Room very nice and clean. Breakfast was the best we have encountered and that's saying a lot. BW always puts out a good spread but the mini waffle maker, blueberry waffle mix, and changing meats by day for the breakfast were pretty awesome. Some days they have evening soup! Felt like home! A great place to stay!
Thank you for the great review of our hotel. Its so nice to hear that we ment all your needs. All our staff takes a lot of pride in this hotel and will be so thrilled when I pass along your kind words. We look forward to having you stay the next time your in the area. Take care and happy travels!
A friendly staff. Great free breakfast. The negative was it has a very small bathroom and only one small sink not in the bathroom. Light bulb was burned out on the lamp in the corner and the front desk did not answer when we tried to call.
Thank you so much for taking the time to write a review. We love to hear from are guest both good and not so good. It helps us to improve our hotel and service. I would like to apologize for the lamp light being burnt out and front desk not getting your call. We would love to have you back the next time your in our area. Happy travels!
Goof service, good bed. good rest. Doesn't get any better than that. Price is very hard to find in the dark. If you are from a city and used to more light at night rely on your GPS to make the turn after crossing I5 coming from the north or coming up the ramp from the south.
Thank you so much for taking the time to write a review and for pointing out what we can improve on. Its having guest like you letting us know how to serve guest better. We look forward to having you back we your in the area. Happy travels!
It had been a very long day so the fast and easy check in was a huge plus. Clean room, big bed, warm shower. That's all I need after a long day on my feet! Plus being apart of the horse show , they give us a discount. Which is great because your really only there long enough to sleep.
We are so pleased you enjoyed your stay. thank you also for taking the time to write a review, we love hearing how our guests stay was. We look forward to seeing you again soon. Take care!
I stayed here while attending a four-day agility trial in Albany. I was completely comfortable, loved the walking paths and sidewalks and parks, and will definitely stay there any time I am in Albany. My family used the pool and hot-tub, and morning breakfast was a huge plus. It was dog friendly, clean, and convenient to the fairgrounds and nearby parks. Highly recommend it. Super friendly staff, all day long.
We are pleased you enjoyed your stay. We enjoyed having you all here for your dog show and look forward to seeing you again. Thank you so much for the recommendation. I will be sure to pass your kind words onto our staff. Take care and happy travels!
I've stayed here many many times. They're always nice, great, helpful, friendly, foods hot, yummy soup for dinner, great nights sleep, i'll be staying there again. They are always professional and respectful.
Thank you so much for the review and thank you for continuing to stay here at our hotel. We take pride in each and everyone of our guest. Looking forward to seeing you back. Take care!
The facility exceeded my expectations. The room was clean and surprisingly quiet given how close to the Freeway it is. The Breakfast was not just coffee and muffins but a full spread with eggs and sausage and make your own waffles in addition to biscuits and gravy. I NEVER write reviews let alone glowing reviews and I would definitely stay here again even if it was for a Beaver game in Corvallis!
Thank you so much for the wonderful review of our hotel. We take a lot of pride in each one of our guest and making their stay good. We are glad to hear you enjoyed our breakfast also. We would love to see you back also, even on a beaver game. Take care!
Stayed here to meet up with my son coming by bus from UO/Eugene and family in Corvallis. Convenient location close to I-5, train/but station, lots of restaurants & retail stores. Loved the whirlpool. Reasonable, clean and quiet accommodations; would definitely return.
We are pleased that your stay with us was pleasant and your time here with your son went well. We look forward to seeing you in future. Take care!
We states five nights. The room was clean and in good condition. The staff were friendly and provided great, prompt service. The buffet breakfast was great! The hotel has easy access on and off the freeway. No complaints!
Thank you so much for your kind words and taking the time to write a review of our hotel. We love hearing feed back from our guest and look forward to having you stay with us the next time your in the area. Safe travels!
Speedy access to freeway. Well kept grounds and interior. Excellent use of space within the room with half wall between bed and sofa. Good décor, comfy bed, clean and quiet. All round good value. This requires a 200 character entry so jfkjdfklsjfklsjfskljfksdlheiruweiorjksflkfjlwe
Thank you so much for taking some time to write a review. We love hearing feed back from our guest. We so pleased that you found our room to fit all your needs. We look forward to seeing you in the future. Take care and safe travels!
I've driven past the BW Prairie Inn hundreds of times but never had the need to stay there until this past Tuesday. Very, very nice room. Although you can see I-5 from the hotel the rooms are extremely quiet. Check-in was a very pleasant experience. The lady at the desk even noticed that I had not signed up for the latest promotion and signed me up! Getting back to the room, it was roomy, exceptionally clean, and very nicely appointed. Trying to get the Direct TV to work was kind of annoying. The bed was excellent. I usually wake up a couple of times during the night when on the road, but I slept the entire night through. The usual fare was offered for the breakfast, but was well-displayed and again, the staff was friendly and helpful. Even the coffee was good.
Thank you so much for taking the time to write a review and for stopping in to stay with us. We take pride in our hotel and the guest that stay here. We look forward to having you stay the next time your passing through. Safe travels!!
My room was quite nice, very clean, and well laid-out with a modern design! The room rate is a steal! While the location in Albany might seem out of the way, it is perfect for trips to Corvallis, Eugene, Salem, and Portland. I would definitely recommend the Best Western Plus to families visiting colleges and universities such as Oregon State, Oregon, Lewis and Clark, Reed, Willamette, Western Oregon, Portland State, Corban, and other universities and colleges in the area. A nice breakfast is served each morning and there is a refrigerator and microwave in each room for quick shopping trips and leftovers! Do yourself a favor and stay at the BWP Prairie Inn!
We our so pleased you enjoyed your stay with us and thank you for pointing out the details you enjoyed. We take pride in all our guest and giving them a good experience. We look forward to seeing you again in the future. Take Care!
Great place to stay for the Mid Winter Square Dance festival. Close to the Fair grounds. Breakfasts were very good, lots of choices, eggs, sausages, mini waffles fruit, biscuits and gravy. Rooms nice, front desk staff was helpful.
Thank you so much for the review. We so enjoyed having all the square dancers stay at our hotel and look forward to seeing you next year. Take care and happy travels to you!
Great place to stay for the Mid Winter Festival. Breakfasts were very good, lots of choices, fruit, eggs, biscuits& gravy, yogurt and mini waffles. Front desk was helpful with suggestion of a place for dinner.
We were pleasantly surprised and thought the breakfast was one of the best. My recomendations to all. this part of the survey is annoying because I have to type more than I want to. You should make this more user friendly
Thank you so much for taking the time to write a review of our hotel. We are pleased that your stay with us was a positive one and look forward to seeing you again in the future. Take care!
We stayed here with our two 16 & under girls volleyball teams over the Marten Luther King weekend. This was our second year staying here and just like the first time the experience was fantastic. Every single one of the employees were a pleasure to deal and went out of the way to make our stay incredible pleasent.
Thank you so much for writing a review. I will be sure to pass your kind words on to the staff. We take pride in making all of our guest to have a great experience. We look forward to having you back with us. Take care and best of look to all the volleyball girls.
Always friendly and nice. Rooms are clean and look nice. Always enjoy the spa, pool and fitness center. A great selection for breakfast, as well as soup and warm cookie! Great accommodations all around. I look forward to staying there again! My other staff stays there as well! We love it!
We are so pleased to hear that your stay with us was a positive one. Thank you so much for taking the time to write a review of our hotel. We love hearing from our guest and their stay. Look forward to seeing you again when your in the area. Take care!
Great rooms, great location, and awesome staff. Took a college choir here and was given the royal treatment. The group sales manager rolled out the red carpet for us and exceeded our expectations. I would definitely recommend this property. Thanks Christy and your staff!
Thank you so much for taking the time to write a review. I will be sure to pass your kind words on to are marketer that set up your group and our staff. We look forward to having you all with us in the future. Take care!
While staying at the hotel we experienced excellent customer service from all of the staff members we encountered starting with the front desk, breakfast and cleaning staff. All were exceptional nice and helpful. Our room as well as the other parts of the hotel was very clean (noticeably). We just returned from a trip to NYC in December and stayed at the Marriott Marquis and this hotel offered better amenities, was cleaner and had better customer service. The complimentary breakfast, all day coffee service and hot soup hour in the evening were all welcoming amenities that made our stay wonderful. HIGHLY RECOMMEND THE BEST WESTERN PLUS PRAIRIE INN. I will choose Best Western again based on this stay.
Thank you so much for your kind words. I will be sure to pass them on to the hotel staff. We love hearing from our guest and knowing we did our job. We look forward to having you stay with us the next time your in the area. Take care and happy travels to you!
The staff was very welcoming and accommodating. We were staying for business so it was nice to have an indoor pool and work out facility to stay in our routine. The Inn was quiet and comfortable. We did not have any trouble connecting to internet which was important for us to stay on track. Overall a very pleasant stay.
We are pleased that your stay with us was a pleasant one. We all take a lot of pride in our hotel. Thank you also for taking the time to write a review. I will be sure to pass your kind words on to our staff. We look forward to seeing you again the next time your in the area, whether it be business or pleasure. Happy travels!
My wife and I stayed in the Presidential Suite at this hotel for one night just for fun. The hotel has one of these suites, and we were happy to discover it. The hotel itself went through a $1M renovation in 2012, and it shows. I don't often go out to that part of town where most of the hotel brands are located, and I wasn't familiar at all with this property - but having seen it, I think it has to be the nicest looking and most up-to-date hotel in Albany (maybe tied with Comfort Suites, which is also really nice). Staff is also super friendly, starting with the desk clerk I spoke with in making the reservation, and going all the way through check-in and departure. Our room was very clean, and huge! The highlight of the continental breakfast was the waffle station. I didn't try it, but judging from the line, it was really popular with guests. There were no other hot entree options (some hotels also do scrambled eggs, sausage and hash browns, for example). But guests wanting a more substantial breakfast can drive about a quarter of a mile to The Original Breakfast, a fantastic locally owned breakfast restaurant. Overall, very impressed! We would stay here again.
Thank you so much for the great review of the hotel. We take a lot of pride in this hotel and our guest. We look forward to seeing you again. Take care and happy travels!
Choices in Albany are pretty limited but we were pleasantly surprised by this place. Clean rooms, quiet, friendly staff, pet friendly, easy freeway access and the price was great! If you take the time and do a quick search for a good rate you'll get a good value for your money.
We are so pleased you enjoyed your stay and thank you so much for taking the time to write a review for our hotel. We look forward to seeing you the next time your in the area. Safe and happy travels!
Very clean, very comfortable, super nice staff, great breakfast, nice pool and hot tub. They even provided rubber bands to put on our shoes because it was icey outside. They provided luggage carts, they have an ice machine and vending machines and really good coffee brewing in the lobby all day.
Thank you for the great review. We are pleased you enjoyed your stay and pointed out all the things you enjoyed. We look forward to seeing you again the next time your in the area. Happy travels!
I liked the direct link up with Novaks - one of our favorite restaurants. Receptionist became aware we did not know they moved from the Heritage shopping mall and told us how to get to the new location. Comfortable bed, very clean room, and good selection for breakfast.
Thank you so much for taking the time to write a review. We love hearing from our guest and we take a lot of pride in giving each one excellent service. We look forward to having you stay with us the next time your in our area. Take care and safe travels.
Decent hotel close to enough restaurants and gas stations. Facility was well kept even though it is older. All staff were insanely friendly - felt like we were with family! Pool area was nice and front lobby amenities (coffee, soup, munchies, etc.) very nice. Congrats to the breakfast room attendant. Hotel was fully booked with high school athletic teams attending a regional meet. If you have raised and fed a teenager, enough said. Imagine about 20 of them hitting the room all at once (i.e. locusts in a wheat field event). Even thought they pretty well trashed the room, she constantly keep the area clean and well clean throughout the whole order. She could have just resigned herself to wait until it was all over, but she didn't want anyone to feel put out and went at it like a true professional - outstanding effort!
We are so pleased you enjoyed your stay with us and yes we try very hard to treat each and everyone of our guest like family. Thank you so much for taking the time to write a review and I will pass your kind words onto our staff. We look forward to seeing you the next time you pass through. Take care and safe travels.
I booked this hotel through the internet but apparently the booking went through many sub-vendors so the hotel could not easily make changes to the itinerary when I needed it but the Manager and the staff were exceptionally nice and professional. It was very cold and rainy and the hotel has soup in the evening which I missed by a few minutes due to a being on a call. The front desk lady actually opened it back up and warmed up soup for me seeing that I was too tired and it was icy out and not easy to get out. The manager actually alerted me to icy roads as I left prematurely the next day even though they had lost an additional day of revenue from me. I would stay here everytime I am in the area; nice clean hotel with exceptional staff who truly cares about their customers. This is how hotels should be! Travel is taxing, but not when you are treated like these guys treat you.
Thank you so much for taking your time to write a review. We like to make all guest feel warm and welcomed. We look forward to having you back in the future. I will be sure to pass your kind words onto the staff. Its by people like you who let us know how we are do doing. That we did our job well. Take care and safe travels.
Stayed here January 1 on the way back from Montana. Beautiful hotel and great staff! Nice quiet location close to town. Breakfast was really good and the kids loved the pool and hot tub. Rooms are really nice and clean but are smaller than other pluses we have stayed at. Would recommend this hotel!
We are pleased that you and your family enjoyed your stay and we meant all your needs well. We also would like to thank you for taking the time to write a review and for the recommendation to our hotel. Take care and hope to see you again when you are in the area.
Have stayed here numerous time for business and my stay is always great. Rooms are clean and staff great. FYI - pool is open 24 hrs for adults, great for when you get in late! This was a last minute trip so thank you for getting me in!! I'll be back ??
Thank you so much for taking the time to write a review of our hotel. We are always pleased to hear how we are doing. Thank you also for choosing to stay with us and we look forward to seeing you soon
Nice hotel with friendly staff, clean rooms and comfortable beds. Breakfast was adequate, with the normal hot foods. The indoor swimming pools was heated but rather small. This is a kid-friendly hotel.
Thank you so much for taking the time to write a review. We love to hear from our guest and their stay. I am glad you enjoyed your stay and found the breakfast to be adequate. We do enjoy families and kids. We look forward to having you stay with us in the future.
Found this place on our way North. Really surprised how, well maintained and clean everything was. The front desk was very professional, friendly and efficient. Our room was kind of small but had all the amenities including a couch. Nice indoor pool open all night to adults
We are very pleased that your stay with us was a pleasant one. We take pride in each and everyone of our in making their stay a very pleasant stay. Thank you for taking the time and letting us know how we did. I will be sure to pass along you kind comments. We look forward to seeing you the next time you are in our area.
Worked great for nearby family at the Mennonite Village! Etc., Etc., Etc., Great breakfast. Loved the Rug! The rceptionist was very helpful and nice! Etc., Etc., Etc., Etc., Etc., Etc., Etc.,. ? ? ALSO CLOSE TO OSU for Beaver Fans except game weekend prices are too high!?!
Thank you for taking the time to write a review of our hotel. We are so glad to hear that your stay was good and that you enjoyed our breakfast. our whole staff here takes a lot of pride in serving each and every guest here. We look forward to having you stay with us again. Take care and Happy New Year.
The best western experience was great,these hotels are getting better and better thru the years..Rooms were clean,spacious,and very comfortable....i would alway choose a best western over any other hotel,traveling for business or pleasure..
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
This Property displays a true Pride of Ownership. The friendly, efficient people they employee can not do enough for you. Libby was on the desk when I checked in, made a wonderful suggestion for a local place to dine. The halls and common areas are well kept and welcoming. The rooms are well furnished with nice towels and bed linens, easy access to lots of plug ins for charging your devices. I am a frequent visitor to this property and it never fails to be a good experience.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
We spent the weekend at the Best Western Plus Prairie Inn in Albany Oregon and we very happy with our choice. Rooms were clean, bed was very comfortable (King suite room), and the service from the staff as a whole was excellent. Breakfast was good and there was plenty of food. Would highly recommend this hotel if you are staying in Albany.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
Great hotel staff that are helpful and efficient, rooms are very nice and quite and the hotel is very inviting. Lots of restaurants are close by as well as some shopping and I'm sure we will stop on our next trip through.
Thank you so much for taking the time to write a review. Its nice to know that we have be able to meet all your needs well. I will be sure to pass your kind words on to the staff here. I also want to thank you for continuing to choose us for hotel. We take pride in serving all our guest. Look forward to seeing you soon. Take care and happy travels!!!
We've stayed here on 3 separate occasions and have enjoyed each one. The rooms are large and quiet and the staff is exceptional. They're friendly, professional and very helpful. The hotel has a pool and jacuzzi along with a small fitness center. There is a huge park and veteran's memorial across the street for those who like to walk. And they accept dogs if you reserve in advance,.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations and that you continue to stay here with us. We look forward to seeing you in the future. Take Care!
We fly to Oregon often since most of our relatives live there. We always stay at this hotel. The staff is so friendly they make us feel like family when we stay. The rooms are always clean and well priced. The breakfast is always great, and we enjoy the indoor pool and spa! This hotel is centrally located and a family oriented hotel.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
The hotel staff are very professional and had my room reservation ready for my check-in. I stayed for 4 days and every day when I returned my room was very clean. The continental breakfast starts at 6:00 am, but it was frequently ready before 6:00 am and that allowed me to get out early and start my day! Michael
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
Though, possibly an older property, this Best Western was very clean and well maintained. The employees were very friendly and helpful. The breakfast was good and had a good variety. Room was very clean and the bed was great. Internet connection was fast, reliable and better than my home connection.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
My family has stayed at this BW Plus property before so we knew what to expect. Any lodge can have a clean bathroom or plenty of parking. What we like about Prairie Inn is the room are modern, rooms are furnished with some thought given to décor. This unit is in a GREAT location, near freeway and shopping. Their breakfast buffet is always full and fresh. Though they need to keep an eye on the freshness of the apples and oranges. Sorry, but a lot of folks don't choose these but I do and yours were very fresh. But everything else was excellent. From the front desk to the kitchen, to the ladies with sheets, no one could be more friendly and accommodating. The next time I'm in Albany, Oregon you will find me a BW Plus!
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
This place is the best. Staff genuinely cares for the guests comfort and travel experience. I travel extensively throughout the US and this hotel group is one of the VERY BEST I have encountered. No need to look further.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
Everything about this place is excellent. Friendly staff, immaculate rooms, delicious hot breakfast, full premium satellite TV programming. Great location near lots of food options. Highly recommend staying here.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
This hotels lobby is lovely, the floors are well kept and cleaned. The sheets and towels are nice and clean. The staff are polite and provide good customer service. They have complimentary snack, and continental breakfast. The hotel is nice and quiet at night to rest well. I sure liked the peaceful environment of this hotel and the area.
Thank you so much for taking the time out to say a few words about are hotel. We love hearing from our guest and there stay. So happy that your stay was good. We look forward to having you back again. Take care!
I've stayed here on prior occasions. Great friendly staff. It's clean, quiet and not too far from the main part of town. The breakfast is good and is a little better than the average BW breakfast.I will continue to use this hotel when I'm in the area.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
This hotel had a comfortable bed. A quiet and clean room with a great breakfast for a Best Western. The staff was helpful. The only downside was that several of the exercise equipment was not functioning which needs to be addressed.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
Great location, clean property and rooms, and definitely some of the most friendly staff I have seen at a Best Western. The breakfast is also fantastic. I highly recommend this location if you are trying to stop somewhere for a night's rest or on business.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
The hotel has very narrow rooms, but the staff and wide selection of items for breakfast make up for the cramped rooms. Along with the standard cereal and baked goods this breakfast included make your own waffles, scrambled eggs, sausage, biscuits and gravy and a station to make breakfast burritos with tortillas, salsa, hot sauce and sour cream.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
I was greeted with a warm "Welcome" and my request for a room near the front desk was met. I arrived too late for the warm soup as it ended at 7:00 pm. I'll do better with my schedule next time as it smelled delicious. I stayed in a room with a king sized bed even though I was alone. it was wonderful. The room was well decorated and didn't look "hotel like". The TV, microwave, and fridge worked well. I was too tired to use my internet but the option was available.Breakfast the next morning had lots of hot food options which were very tasty. I was checked out in an expedient manner. I definitely will stay here again!
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
We were on a busy schedule and wished I could've enjoyed my room a bit more. Clean room, friendly staff I would definitely stay here again and highly recommend it. Easy access to I-5. I was also impressed by the breakfast offered.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
We have stayed here several times when attending Oregon State events. Easy access from I 5. Clean comfortable rooms, friendly staff. Free WiFi with a strong connection. Breakfast buffet is OK, nothing great. We will return.
We always enjoy seeing the football fans return in the fall and that you find your stay to be enjoyable. Thank you for taking the time to write a review of our hotel. Look forward to seeing you for the next home game.
Very clean, tastefully decorated, staff friendly and helpful. Excellent buffet breakfast included, tasty sausage patty and scrambled eggs! Will definitely stay here again ! Mattress nice. Close to restaurants!
Thank you for taking the time to write a review. We are very pleased that you enjoyed you stay and that you enjoyed the breakfast. We look forward to seeing you again in the future.
Very clean comfortable Hotel. Close to the fair grounds, restaurants and a coffee shop. Nice cordial staff, overall I would stay there again. It was a great value, I spend nearly 6 months a year on the road, and you get top shelf feel for a nice price.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
We drove over 600 miles and discovered one of the "Best" Best Westerns as be began our three day road trip up to the Pacific North West. We were treated very well at check-in, the hotel was extra clean and very modern. The room was lovely, bed comfortable, television was huge and everything was very nice. We especially loved the colorful fall trees at the entrance, as we live in California where things are very dry right now. If we travel up north again, we'll definitely make sure to stay in Albany at the Best Western Plus Prairie Inn.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
Train was an hour late. I called the hotel and spoke to Libby who went ahead and checked me in. When I got to the hotel she had papers ready for me to sign and get me to my room. Next morning after I ate breakfast I went to the front desk and asked if I could take a couple of bagels and a couple of yogurts with me because I checking out very early to catch an early train. AM agent said yes and Priscilla asked what I would like to take with me to eat on the train. Priscilla had the breakfast room open for me to take what i needed for breakfast. I will stay at this hotel again. Comfortable and quiet room.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
We arrived after driving 600 plus miles in one day and felt like we'd arrived in a luxury hotel! The entrance was clean and welcoming and the check-in was smooth and nice. The room was gorgeous with lots of extras. If we travel to Albany again, we'll definitely stay at the Best Western PLUS Prairie Inn in Albany, Oregon.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
Stayed after Oregon State football game and found this to be comfortable place to stay. Great bed! Breakfast was good for roadside motel, staff was very helpful. Only complaint was noise from shower in room above. Showers that last 20 minutes at 4 AM aren't the motels fault but it was oretty noisey!
Thank you for taking the time to write a review of our hotel. It helps us to serve our guest. By hearing what we may need to improve on. We look forward to seeing you again in the future.
Spent one night at this hotel during a recent trip to CA. Rooms were clean, bed was comfortable. Pool was also clean. Only complaints would be the use of insidious paper cups, and totally useless minute pillows.
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.
We stayed in a King room. It was spacious, very clean, and the bed was comfortable. Loved that it was convenient to I-5, and easy to find. The staff was friendly and courteous. They suggested local restaurants and things to do.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
I stayed here for four days while judging a Pinto show. The staff is super, the facility is immaculate. The computers and printer works. Room, bed, equipment, cosmetics, maid services--GOOD. The breakfast in the morning was very well prepared and complete---a good place to stay! tics
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
The hotel was clean and the staff was very friendly. The breakfast was good. It was conveniently located and close to the freeway. It was quaint and close to many restaurants. I would return to this Best Western!
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future.
This hotel has always been very clean and friendly. They have a good breakfast ,newspaper,internet and indoor pool. We have stayed here many times .We stayed in a handicapped room this time and it worked out well as I had had some surgery .The maid made sure each day everything was replaced.
We stopped through at the end of our vacation trip as a stopover before heading to our final destination. The hotel was very comfortably designed with the sink outside of the bathroom and a fridge and microwave located inside cabinets. Note: We have been to other Best Westerns that have the fridge inside cabinets and can tell you that there is quite a bit of heat buildup inside the cabinets when the fridge is running. The bed was comfortable and the room was clean. There was a sitting area with comfortable couch and the TV was able to be turned to face that area. We had just spent 8 days on the road so we used the laundry facility. One of two washers was broken, but there were two dryers. Nobody else needed to use them so we were able to do our laundry quickly. The breakfast area was huge and very comfortable. Although we had a late dinner and didn't eat breakfast, we did stop in for coffee and tea and it appeared as others were happy with the food offerings. This is a newer hotel and Best Western did a great job with it.
We thank you so much for the great praise you have given our hotel. It makes everyone here proud to know that they have worked hard to ensure that all of our guest are welcomed and enjoy The Best Western Plus Prairie Inn. We looked forward to having you stay with us in the future. We will also be sure to have fresh fruit next time. take care
The hotel itself is nice, the staff friendly, but the WiFi is from the dark ages. I was forced to use my phone as a mobile hot spot at least half of my visit, and when the WiFi did work the signal was up & down. Because of this, next visit will be at one of the competitors.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive everyday to provide a superior customer experience. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future for you. Thank you so much for the review.
The hotel was remodeled, so it was nice. Facilities were modern, as well as room. Breakfast was adequate and free. The lobby was comfortable. The staff was pleasant. My tub did not drain well while showering.
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.
This hotel appeared one of the nicest for its price and it was. Everything was very clean, my room was spacious and even had a sitting area. The manager went out of her way to give my daughter tips and recommendations. My only complaint would be is if I ever needed someone at the front desk they were always sitting in the back.
Thank you so much for pointing out both what you enjoyed and what we need to improve on. It helps us so much to hear from our guest. We hope to see you in the future.
We enjoyed our stay at BW Prairie Inn. The room was clean and roomy. The bed was comfortable, and the lamps were easy to use and had easily accessible plug ins for phone and tablet. We don't like the fact that the fan comes on when you turn on the bathroom light. Fan is sort of loud. But we used a night light and that solved the problem. The breakfast was OK, but nothing spectacular. I prefer plain yogurt to the sugary kind, and wish it was an option.
Thank you so much for your review. With both good and bad it helps us to serve you better. We hope that you will choose to stay with us in the future.
Great service. Easy on/off from Interstate 5. The breakfast was fresh, warm and plenty of choices. The room was very clean and it was quiet the night I stayed there. The manager went out of her way to have an item mailed to me that I left in the room.
Thank you so much for the review of our hotel. We always look forward to hearing feedback from our guest. It nice to know that we were able to meet all your expectations. I will be sure to pass your kind words on to the staff. We look forward to seeing you on your next stay.
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