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Sure Hotel by Best Western Reims Nord, Saint-Brice-Courcelles

1 Rue Bernex, 51370, Saint-brice-courcelles, France - Ver en un mapa
Sure Hotel by Best Western Reims Nord - Vista exterior El Sure Hotel by Best Western Reims Nord se encuentra en el centro de Saint-Brice-Courcelles. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Sure Hotel

Reims Nord

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Los puntos fuertes del hotel

  • Abastecimiento
    Abastecimiento
  • Aire acondicionado
    Aire acondicionado
  • Salones / Bares
    Salones / Bares
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Personal multilingüe
    Personal multilingüe
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 141 huéspedes
NOTA EMITIDA
Excelente
32
Muy bueno
54
Normal
31
Malo
12
Pésimo
12
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
7
De negocios De negocios
25
En familia En familia
31
En pareja En pareja
54
En solitario En solitario
9
NOTAS RESUMEN
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Calidad del sueño
Relación calidad-precio

"Great ski stopover"

4
User 22/02/2020

Great value for money and location for ski trip stopover. We stayed in a family room for 2 adults and 2 kids of 7 and 10. Beds were comfortable. The room was clean and spacious. Staff were very friendly.

"Great stop over hotel on shearing tour to Garda"

5
mikeyboy463, Wakefield, United Kingdom 05/01/2020

Stopped at this hotel on way too Lake Garda and on return.We found the hotel very Good,we had room 255.The room was very clean and looked newly decorated.The white bedding was spotless as were the towels.The shower room is separate to the Toilet and both were very clean.The shower is walk in and a good shower.There is tea and coffee facilities in the bedroom We had a breakfast which was fine.Not many facilities around the hotel

"Decent hotel"

5
User 01/10/2019

Room very clean comfortable bed very friendly staff .on both overnight stays no problems at all .nice meal on the return leg to Calais .and a E Leclerc 5 mins away !?and near the great City of Reims .It has obviously been under refurbishment .and is looking very good . one of Shearings better stop overs like the Mercure Sud Reims .

"Terrible hotel"

1
Terry C, Maidstone, United Kingdom 25/09/2019

Stayed for one night on our way to calais, our room on the ground floor was very cold and felt like it hadn't been used for a long time. we reported the fact to reception and they said that they would do something about it, actually we asked them twice but they just ignored us. dinner was about the same as well ice cold pasta for starters and the main course was luke warm, followed by an ice cold sweet. staff were very unfriendly as well. lookinng forward to breakfast, after a miserable night, well you guessed, everything cold, with very little choice. Fortunately I took my own coffee, as theirs was disgusting. next time I'm this way, I'll eat at McDonalds and sleep rough, it will be tastier and warmer

"Cramped one night stopover"

3
malholme, Lewes, United Kingdom 17/09/2019

Lets start with the positives. We arrived at 23.10 hours, after a tiring journey from Moldevo, Italy, and the staff very efficiently provided a small three course meal for 47 travellers...well done! Reception was efficient and smooth, and our cases were delivered rapidly by a combination of our drivers and hotel staff. Our room was small, but adequate with tea/coffee making facilities. The breakfast at 7.00 a.m. was a good continental style (no cooked food), and my request for hot chocolate was dealt with rapidly. The main negative was the cramped shower room/toilet, with the requirement that toilet paper be placed in bin under the sink and not in the loo....a very unhygienic and antiquated system. There was also an awkward step into & out of this room corner unit. This is the budget end of Best Western hotels.

"Avoid Room 5"

1
Clive W, Corby, United Kingdom 15/09/2019

Although the room seemed clean as in there was no dust it was grubby. Stains on the walls and in the toilet. Wiring covered by masking tape. The surfaces in the bathroom were peeling and the shower had been changed but the original piping had been left. The adjoining door had no handle but no attempt to repair the holes. All in all very disappointing even though it was cheap

Daniel P, Gérant at Sure Hotel by Best Western Reims Nord, responded to this review
Hello Dear Guest Thank you for taking time to fill your feedback about our hotel , Indeew we have higher cathegorie of rooms. We would like to inform you that renovations are prevented to start by the end of this year. We hope to propose you our new rooms at your next arrival , Thank you we wish you a very nice day , from the whole crue,

"Awful "

1
billhorton, Leamington Spa, United Kingdom 12/09/2019

We stayed here as a stopover whilst travelling back to Calais. The place had a very sterile feel about it which was surprising as our room was dirty, with previous occupants hair all over the bathroom! The breakfast was basic but our friends got told off for taking a plate to put their bread on! Apparently a family run place. The father looked stressed, the son looked bored but the mother was the host from hell! She really needs to retire or get another job. When we said goodnight she ignored us so we tried again and she raised her eyes and tutted. At breakfast she was no better, miserable cow! The daughter was very nice. The facilities were basic at best but a little bit of professionalism and good nature isn't much to ask for!

"Awful"

1
Mark S, Wisbech, United Kingdom 06/08/2019

In this day and age do guests still have to put soiled toilet paper in an open bin next to the toilet! The room was not very clean. It all looked tired and in need of a good refurbishment. It had three stars on the roof next to the name of the hotel. None of them should have been there!

Daniel P, Manager at Sure Hotel by Best Western Reims Nord, responded to this review
Hello Dear Mark Thank you for taking your time and leaving a feedback. We would like to inform you that the hotel is starting refurbishment works this year. We hope to see you again and to propose you a better quality rooms and service. best wishes from the whole crue

"WELL RUN"

4
fellte2016, Old Colwyn, United Kingdom 30/07/2019

Arrived at this hotel quite late in the evening part of a coach party with Robinsons Holidays over nighting here on route to UK from Spain. Check-in very efficient and coach party sorted out in record time. Bedrooms very nice though basic. Good choice of breakfast in morning.

"Overnight and breakfast"

3
LavenderMoon1948, Dundee, United Kingdom 17/07/2019

this was an overnight stay on the way home from a Leger holiday in Italy The hotel was very clean and the toilet/shower etc was spotless There was a kettle and coffee sachets, tea bags etc the bed was very hard The breakfast was pretty basic with only a small selection and we felt "watched" the whole time by a member of staff I felt that the room I was allocated (54) was not for a single lady as it was on the ground floor and beside the front door of the hotel. The room itself required the shutters to be down the whole time as it looked directly out onto a small courtyard with bins and a path running along a wooded area..one night was okay with no daylight but couldn't have stayed in that particular room longer

"Overnight shocker "

1
millymolly63, Blackpool, United Kingdom 14/07/2019

We stayed in room 8 here on an overnight visit It was a shocker, and I would not recommend this to anyone, too small dirty, evening meal like a school dinner crockery etc plastic glasses, people were lovely all bar one very grumpy lady but it was a very poor standard, the pictures can't lie

"Overnight stay"

4
SandraandAlan, Scunthorpe, United Kingdom 28/06/2019

We stayed here on our way back from Italy, with Shearings. This us a small, family run hotel. The staff were all friendly and welcoming. The 3 course evening meal was very nice. We were able to help ourselves to hot drinks. The bar prices were very reasonable. I struggled with the bathroom step, as I have mobility difficulties, but as it was for just 1 night it didn't matter too much. The room was small and could have done with a fan, as there was no air-conditioning. Breakfast was continental with a good choice of cereals. All in all it was a lovely stop-over, and I would be pleased to stay with our delightful host, who came out to wave the coach off, next time we stay over in France.

Daniel P, Responsable réception at Sure Hotel by Best Western Reims Nord, responded to this review
Dear Sandra ans Alan Thank you for your time and very nice feedback for our hotel , we hope to see you again very soon Best wishes from the whole crue

"Nice budget hotel"

4
MandM559, Lincoln, United Kingdom 21/06/2019

This was called the "Blue Hotel" last week when we stopped overnight en-route to Calais to catch our ferry after a Leger coach tour of Italy. We had a fairly small, but nice and clean, room with very comfortable beds and a TV with English channels (BBC, ITV and Channel 4) and a kettle, but no fridge. The only real downside was the tiny "pod" bathroom with a fairly high step into it, which could have been dangerous for elderly people. The shower had an ill fitting "clingy" shower curtain which was rather annoying. Breakfast was normal "continental" style, with a toaster that actually worked; the only negative was the processed cheese slices (the type you get in burgers, and they were still in their wrappers!). The hotel staff that we encountered were friendly enough. As we arrived fairly late and left early next morning this hotel was fine for our needs.

Daniel P, Responsable réception at Sure Hotel by Best Western Reims Nord, responded to this review
Dear Guest we changed the name of the hotel , as we became Now Sure Hotel By Best Wstern , please let us know at your next visit we will reserve one of our confort rooms , we are under construction of the Classic rooms, acording to our costumers need and for being able to propose you a Best Western quality at your next stay , Best regards

"Beware!!! Did NOT honor Expedia reservation!!!"

1
User 12/06/2019

We had a horrible experience at this hotel. We booked online over two months ago and when we arrived we were told they had computer problems and had lost all the online reservations!!!! We showed proof of our confirmation from Expedia and they called Expedia and Expedia confirmed our reservation!! And yet they did not have a room left for us!! Because of the World Cup soccer game in town the entire town was sold out. The woman behind the counter complained that she had been dealing with these messed up reservations all week and wanted us to take pity on her! Best she could do for us was to lie and tell us she found us another hotel 20 minutes out of town. When we put the address in the GPS it was over 45 minutes away! We had only three hours till gametime so we had to rush to the new Hotel check-in and rush back. It was horrible. She totally ruined our time in Reims. The worst part was that she lied and told us it was only 20 minutes away and she knew very well that it was almost an hour away. That is unforgivable. We could have missed the game. Also when I went back inside to tell the woman that the hotel she was sending us to was not 20 minutes away but 45 minutes away she was checking in somebody else. She clearly had rooms left. It makes me wonder if she was renting out rooms at a higher price and didn't like our Expedia reservation. The staff has no integrity and you should not stay at this hotel. We were offered nothing for the inconvenience and I warn all of you to put no trust in anyone at this hotel!!

bluehotelreims, Responsable réception at Sure Hotel by Best Western Reims Nord, responded to this review
Hello Miss Thomas Thank you for taking time and leaving us your opinion , Please be reasonable and correct when writing détails , As I explained the day of your arrival , because of a connexion problems the hotel was overbook , which happens sometimes , I kindely proposed you to find another hotel. Once I told you the hotel was 26KM as i precised ,, you accepted the room, The people at the reception were with a groupe , SO if I would have romms left they would be for you , WE DO NOT not need the pity of people like you , For your next experience at a hotel be kind and understanding , and don't exagurate the situation , especially when people in front of you are trying to help you , However we hope you will enjoy your next stay at our Wonderful Reims Best Regards

"Just about perfect for overnight break in France"

5
Tom W, Bristol, United Kingdom 12/01/2019

Lovely hotel in every respect. The staff were great, polite and always ready to assist. We were there on a bed & breakfast basis. The room was beautifully clean, spacious and with very thing you could possibly need. The breakfast was buffet-style and as good as anywhere we have been in Europe.

"Another one night stop"

3
James S, Plymouth, United Kingdom 30/09/2018

The bedroom was adequate but the bathroom "pod" was a high step up from the room and the shower a quarter circle with an inadequate plastic curtain. Great care had to be taken to avoid flooding!. The set evening meal was satisfactory and the house wine was reasonably priced at 3 euros. Breakfast was OK - usual French fare with addition of cereal. Staff were pleasant, watchful and helpful. Travelled with Shearings Holidays so this was not our normal choice of a place to stay.

bluehotelreims, Responsable réception at Sure Hotel by Best Western Reims Nord, responded to this review
Hello, Blue Hotel's team thanks you for your positive advice.

"Welcoming"

3
barbara h, lincoln united kingdom 14/09/2018

Stayed here overnight to and from Italy. Extremely clean throughout.. The rooms were very comfortable and the owners friendly and welcoming. Bar prices very reasonable but the breakfast was ordinary continental style. Would stay here again.

"Stop off "

2
dh247jfh, Seaham, United Kingdom 26/08/2018

Hotel is just off motorway so is good for a stop off.the hotel itself was 3star think it was more like 2star,from going in reception had someone on who couldn't speak English we got sorted went to our room,no air conditioning beds were very hard lots of noise from outside wouldn't go back

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.