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Best Western Plus Raleigh Crabtree Valley Hotel, Raleigh

6209 Glenwood Avenue, 27612-2615, Raleigh, United States - Ver en un mapa
Best Western Plus Raleigh Crabtree Valley Hotel - Vista exterior El Best Western Plus Raleigh Crabtree Valley Hotel se encuentra en el centro de Raleigh. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Disfrute de una combinación única del diseño, la comodidad y la autenticidad de Best Western Plus durante su estancia en el Best Western Plus Raleigh Crabtree Valley Hotel. Con una excelente ubicación en el animado distrito de Crabtree Valley en Raleigh, estamos situados en pleno corazón de las principales tiendas, restaurantes y áreas de entretenimiento de la región de Triangle. Planifique un día de balneario, disfrute de una bolera de primera clase, tome una clase de cocina o visite las tiendas locales durante su estancia. Recupere energías por la mañana con un desayuno caliente tipo bufé. Mejore su estancia reservando nuestras suites con balcón con vistas panorámicas a la zona residencial. Después de un largo día de reuniones o aventuras en Raleigh, relájese en su habitación con acceso gratuito a Internet Wi-Fi, televisores de 42 pulgadas, un elegante mobiliario y ropa de cama de primera calidad. También ofrecemos espacio para eventos y servicios de catering para un máximo de 15 personas. Nuestro hotel encarna el espíritu local de Raleigh con un diseño dedicado al viajero de negocios moderno. Best Western Plus: una forma totalmente nueva de viajar. Nuestro hotel está situado a solo 15 minutos del aeropuerto internacional de Raleigh-Durham y a cinco minutos de las tiendas del centro comercial Crabtree Valley. A solo unos minutos del hotel encontrará fantásticas opciones gastronómicas o podrá cenar con opciones de entrega a domicilio de todo tipo. Nuestras amplias habitaciones le proporcionan todo lo que pueda necesitar para mantenerse conectado. Disfrute de acceso gratuito a Internet Wi-Fi y, si tiene tiempo libre, relájese con una película en el televisor de pantalla plana de su habitación, haga ejercicio en nuestro gimnasio o disfrute de un baño en nuestra piscina al aire libre de temporada. Los viajeros de negocios valorarán nuestra proximidad al parque Research Triangle y al centro de convenciones de Raleigh, ambos situados a solo 20 minutos de distancia. Los aficionados a los deportes podrán ver los partidos de fútbol de los NC State Wolfpack o asistir a un partido de hockey de los Carolina Hurricanes en el cercano PNC Arena, mientras que los amantes del arte apreciarán la impresionante colección de obras clásicas y modernas del Museo de Arte de Carolina del Norte. Si viaja en familia, asegúrese de llevar a los niños al centro para pasarlo en grande con las exposiciones interactivas en el museo infantil Marbles.

Best Western Plus

Raleigh Crabtree Valley Hotel

LABEL_ITINERAIRE

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Los puntos fuertes del hotel

  • Desayuno americano completo
    Desayuno americano completo
  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Personal multilingüe
    Personal multilingüe
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 268 huéspedes
NOTA EMITIDA
Excelente
107
Muy bueno
71
Normal
40
Malo
27
Pésimo
23
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
20
De negocios De negocios
67
En familia En familia
86
En pareja En pareja
48
En solitario En solitario
24
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Awesome Stay"

5
User 31/05/2021

The entire staff were exceptional, especially Tara. She went above and beyond to ensure that my stay was comfortable. The facility was clean, in and out. They have won my loyalty hands down. Thank you again for such a wonderful experience.

Mariana A, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Thank you so much for your compliments to our staff and our hotel! We appreciate your loyalty and we look forward to seeing you soon again! Thank you General Manager Mariana A

"No complaints at all,"

5
timdouros, Norfolk, Virginia 28/05/2021

My experience that night was great, No issues at all, rooms look very nice. Wish more hotels had this nice of a environment, if I am ever in the area again this hotel will be the one I go to first, rate was reason. Decent breakfast.

Mariana A, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Thank you so much for wonderful review! We are very close to Raleigh downtown and Crabtree Valley Mall. We strive to provide excellent services to our guest! I look forward to welcoming you again at our property in near future! Thank you General Manager Mariana A

"Nice Hotel / Great Price and Location"

5
Joseph S, Portland, Maine 08/05/2021

I stayed at the Crabtree Best Western for two nights in May. It appears to have been recently remodeled. Bathroom was EXCELLENT. White, clean sink, lit bathroom mirror and great shower. Room was tastefully decorated and bed was nice.

Mariana A, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Dear Joseph, Thank you very much for taking your valuable time to write a review. Our property has been renovated to meet needs to todays traveler! We are very close to Raleigh downtown and north hills mall. We look forward to seeing you soon again! Thank you General Manager Mariana A

"Negative Experience"

1
KareenColin, Covington, Georgia 04/05/2021

My wife and I were guest at this facility from Friday 5/31/21 to Sunday 5/2/21. We had a very negative interaction with one of employees named Marshall.  Very early in the morning on 5/2/21 about 1 am. We arrived at your facility and asked Marshall for a late check in. He was able to accommodate. We went up to our room. I forgot something in my car so I came back down. While in the lobby I saw that the breakfast area had the cereal, bowls, and spoon out. I figured I would get some cereal now and eat it in the morning. I noticed that there was not any milk in the fridge. With the bowl in my had I came around to the check in desk to ask for milk . As i was approaching the check in desk. Marshall came out from behind the counter and accosted me. Marshall stated " You know your stealing right now". At first I thought he was joking maybe trying to be funny. Then I realized he was not joking. He continued " your stealing and you know that you are doing something wrong". I said I'm stealing the complementary breakfast cereal. He stated " Yes you are stealing". I stated I did see a sign that said don't touch and the fact that there were bowls and spoons next to the cereal I thought I could take some. He points to the breakfast sign on the wall next to the check in desk. He stated " it's only complementary during breakfast times you know that area is closed and knew that you were doing something wrong. That's theft." I stated so between 7 am and 10 am its fine but after that time its stealing. He said yes. He also stated that do I think I can just take things from the suite shop that would be stealing. I stated of course I know that the items in the suite shop are not complementary, but the items in the breakfast area are. I told him he could take back the cereal since I'm stealing. He said there's nothing he could do now but throw the cereal away. I threw away the cereal in front of him. I have never had an experience like that while staying at a hotel. I am extremely offended and insulted. If I was not supposed to take anything from the breakfast area he could have just told me that but to accuse me of stealing complementary items.

General Manager Best Western Plus Crabtree, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Dear Kareen, We appreciate your feedback. We take the safety of our guests and associates during the pandemic extremely seriously. We have implemented a number of new procedures to include: treating our services in public spaces and guest rooms with hospital-grade disinfectants. Before we open up breakfast, we sanitize the breakfast area. We offer our guest 24/7 coffee service and fruits in breakfast area. Cereal bar and other services are offered during 6am to 9am on week days. We will address your comments to Marshall. We hope that this has restored your faith in us and that you will reconsider a return visit.

"For the money its a remodeled hotel with new furniture and amenities."

4
fdipace, Winter Park 29/04/2021

The hotel was previously a comfort inn and it was redone when it became a Best Western. For the money I found the room modern and welcoming. I did hear some noise from the Panera next door but not too much at night. The floor is not carpeted so the room does feel a little cold but at least you know its clean. The bathroom is updated and modern. I didn't find the bed overly comfortable but it wasn't too bad either. There are better hotels in the area by the mall but they are often much more expensive.

Mariana A, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Thank you so much for taking your time to write us a review! We are glad to hear you enjoyed our newly renovated rooms! We look forward to seeing you soon again! Thank you General Manager Mariana A

"Mother/daughter weekend"

5
User 19/04/2021

We recently stayed at your Crabtree Mall location in Raleigh NC. From the moment we walked end, each and every employee we encountered was professional and courteous. The decor was fresh, the towels clean and fluffy. The BEDS were superb! My daughters and I take 2 to 3 weekends each year to shop and just have fun. We will definitely stay here if we come to Raleigh again.

"Visiting North Carolina"

5
James W, Scipio Center, New York, Usa 18/04/2021

Traveling with my wife for leisure trip. Warm appearance, friendly staff, good value, clean convenient to local resources. Room was clean, bedding comfortable, tv stations have good options parking well lit. Panera next door was convenient.

"Wonderful Overnight Stay"

5
Betty J, Mechanicsville, VA 02/04/2021

This Best Western is right on the main road, not tucked back behind everything, so it was easy to find. Check in was a breeze with friendly, courteous service. The gentleman who checked us in and out (I can't remember his name) was pleasant and friendly. The room was spacious and clean; very comfortable. The only thing I found a little odd was the hair dryer in the bathroom was actually a wall unit in the cloth bag under the sink. I didn't really understand why it wasn't mounted on the wall or why it wasn't a 'regular' dryer, but it worked fine! Breakfast was typical with COVID-19 limitations, but was filling and good. Will definitely stay again when in the area.

"Quick Stay"

4
Harry_Fellow, Seattle, Washington 11/03/2021

I'm a loyal BW customer and this was a newly acquired property that was remodeled/updated and the price was good. I was only in town for the night on business and it was the halfway point between downtown and the airport. I used to live in the area, so it was a perfect location for me and I know the area well. The updates are nice and new, but you can see where they skimped. Elevator doors, room doors and trim were not repainted, etc., but over all a nice remodel. The pillows were soft. The bed was kinda firm and there was a thin mattress topper. The water pressure in the shower was good. I was a little put off by dead roach in the bathroom though. My major complaint was the blackout shade. The sill or the shade is not level. There was a tiny gap on the one end and that was enough to wake me up. It was easily corrected by rolling a towel and blocking the light, but not ideal when you have jet lag. See the pics. I did not have breakfast, which I usually do, but decided against it. Across the street is a Starbucks. Next door is a Panera Bread and next to that is First Watch, which is an award winning breakfast, brunch and lunch restaurant. Additionally, O'Malley's pub is just a stone's throw away and they serve breakfast daily till 2pm. O'Malley's has good food, live entertainment and outdoor seating. Across the way from them is the Peddler Steakhouse, which has been a Raleigh institution since the 70's. Would I stay here again? Yes I would.

General Manager Best Western Plus Crabtree, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Dear Harry Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.

"Awesome"

5
shontelkirby, Wilmington, North Carolina 03/03/2021

Always, Clean and neat rooms. The customer service was exceptionally good. Great location to stay. Always a great pleasant environment. I love having good Wi-Fi connections, so that I can continue to conduct my business.

yati vaghani, Revenue Management at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Hi Shontel, Our staff makes sincere hospitality their priority; I'm glad you enjoyed our friendly associates and amenities. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Yati General Manager

"Great service"

5
User 04/02/2021

Great hotel great staff ty checked us in and super super sweet so helpful when we needed something clean hotel would stay there again had no complaints family friendly beds comfortable i have nothing bad to say

General Manager Best Western Plus Crabtree, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Dear Bashleys, Thank you so much for choosing to stay with us while in Raleigh. We greatly appreciate you taking the time to write an amazing review about our staff. I am proud of the team that makes sure to still provide great service in such a difficult time for everyone. We look forward to your next visit with us. Thank you again & stay safe, Chris Custodio, General Manager 919-782-1112

"Most accommodating staff and the facillities was newly renovated."

5
User 22/11/2020

Chris, Mgr. was exceptionally courteous and very helpful. Offered bagged breakfast which was very good. Staff was wearing mask and very courteous and helpful. Will plan on staying her on my next visit t Raleigh. Also, Located near Capitol Bldgs.

General Manager Best Western Plus Crabtree, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Dear Gary, Thank you so much for such an amazing review. I appreciate you taking the time to share your experience. We look forward to your next visit. In the meantime, please stay safe, Chris Custodio, General Manager 919-782-1112

"Wonderful service !"

5
User 17/09/2020

This is my first time staying at this hotel and Franklin was amazing . He answered every question I had and made me laugh while doing it. He made me want to stay with this hotel. I would highly recommend!

Chris Custodio, General Manager at Best Western Plus Raleigh Crabtree Valley Hotel, responded to this review
Chelsea, Thank you so much for choosing us while in Raleigh and sharing a great review, not just about our hotel but about our service. I love to hear the great job my team is doing and I will make sure to share your compliments with Francklin. We appreciate you for taking the time to recommend us to future guests. We look forward to your next visit. Sincerely, Chris Custodio, General Manager 919-782-1112

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.