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Best Western Hotel Tyrolean Lodge, Ketchum

4.0/5  - basé sur 475 notations.
260 Cottonwood Street, 83340, Ketchum, United States - Ver el mapa

El Best Western® Tyrolean Lodge es un hermoso hotel de estilo austriaco que domina la majestuosa Montaña Bald. Este hotel de 52 habitaciones se encuentra situado en un apacible distrito residencial a poca distancia a pie del Bald Mountains River Run Lodge, a unos pasos del carril para bicicletas y a solo 5 minutos a pie del centro de Ketchum, donde podrá encontrar restaurantes, tiendas, galerías de arte, vida nocturna y mucho más. Rodeado por el Bosque Nacional Sawtooth, encontrará excursionismo, ciclismo, golf, pesca, equitación y piragüismo, todo a su alcance, reflejando el activo estilo de vida al aire libre del área de Sun Valley/Ketchum. Nuestro hotel incorpora servicios actuales a la vez que mantiene la decoración austriaca tradicional. Le invitamos a "retroceder" al clásico encanto del viejo continente en el Best Western® Tyrolean Lodge y esperamos su visita y la de su familia en su próximo viaje a Sun Valley/Ketchum. Disfrute de su estancia en nuestro hotel. Los huéspedes deben tener en cuenta que nuestro hotel NO cuenta con ascensor, por lo que deberán ponerse en contacto con nuestro personal con antelación para realizar los preparativos oportunos. Nuestro hotel ofrece algunas habitaciones aptas para mascotas. Póngase en contacto directamente con el hotel para reservar una habitación apta para mascotas.

Best Western

Hotel Tyrolean Lodge

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Los puntos fuertes del hotel

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Opinión de nuestros clientes

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Certificate of Excellence 2018
Basado en la opinión de 475 huéspedes
NOTA EMITIDA
Excelente
218
Muy bueno
166
Normal
59
Malo
22
Pésimo
10
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
59
De negocios De negocios
53
En familia En familia
121
En pareja En pareja
184
En solitario En solitario
31
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"A little peice of Heaven."

5
04/09/2018

This is an old style motel that still has a taste of old Sun Valley. While most places try to be more modern the Tyrolean Inn keeps to the true feel of Sun Valley. Born and raised in Idaho I have visited Sun Valley many times in my life. I like the location and the staff. I prefer people who are naturally nice and not just paid to act like they like you. Great Place. Don't tell anybody.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your kind remarks on our hotel. We appreciate it as we all work hard to create the atmosphere you explained. We have all fought to keep the Tyrol feel to our hotel and it goes un appreciated by many. Our building is an old one, and it has taken much work to keep it up to date. It offers much character and history, which is truly appreciated by a few, including yourself. If you are looking for the ritz, that isn't us. We are a laid back chalet style historical ski lodge, whose staff all care very much about our guests and that they have an enjoyable time while with us. We aren't everyone's cup of tea, and that is okay, because our loyal guests keep us afloat and can appreciate us for all that we are, and all that we have done to upgrade this old lodge over time. We all do our best, and your words were a compliment to everyone here at the Tyrolean. Thanks a bunch, Your friends at the Tyrolean

"Nice Place"

4
23/08/2018

Having read some reviews describing this place as old, we opted to stay at the other BW in town for our first two nights. That was a mistake. On our back through town, we stayed at the Tyrolean Lodge and loved it. Very friendly, clean, and comfortable. Yes, it's old, but that's charm. And yes, it's a few extra blocks from town, but that's not a big deal. The included breakfast was nice, with lots of fresh fruit in addition to the usual stuff. Definitely the place to stay.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your kind remarks on our hotel. We all work hard to ensure all of our guests are treated like family while staying with us. As we are an old building, and cannot offer much of what the other lodging establishments have so, we try to offer more where we can such as our fantastic breakfast, 24 hour espresso machine and our saline heated pool/hot tub. We may not be the ritz, but our hotel has historical charm, our staff is phenomenal and we still beat the other rates around the valley. We appreciate you taking the time to let us know how we did. We hope to see you next time you visit beautiful Ketchum Thanks again, Your friends at the Tyrolean Lodge

"Nice stay ended strangely"

3
19/08/2018

Nice facility, good location easy walking distance to shops and restaurants. Breakfast very good. Staff were friendly and accommodating when we checked in, but different person at reception when we checked out responded defensively to our concern that the sheets had a strong cigarette odor. She insisted that was impossible because no one smokes there. We weren't trying to extract any compensation out of them, just make them aware of the problem. A simple, "I'm so sorry" or "I'll speak with housekeeping about that" or even, "Thank you for letting me know" would have been preferable to implying that we were making it up. Ended a nice stay unpleasantly.

"Great Hotel in Ketchum"

5
16/08/2018

Love this pet friendly hotel! They specify walks available to you and your dogs, they have dog biscuits on request at the front desk. They are extremely friendly and helpful! They even have water bowls for for dogs if you forget one.

"Great views"

4
14/08/2018

The staff was very freindly and willing to help in amy way possible. We stayed in a room with a king sized bed and a view of the ski resort. The hotel was not in the center of town, but close enough to all restaurants.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for letting us know how we did during your stay. Our staff works very hard to ensure all guests enjoy their stay with us. I couldn't be more pleased that our efforts worked for you. Often times, people assume coming to Sun Valley, ID that anything booked will be a high end resort type lodging establishment. We are an old ski lodge, one of the originals built in Ketchum. We offer all that we can such as an amazing coffee bar offering espresso, cappuccino or macchiato drinks all complimentary to our valued guests 24/7, heated year round pool and hot tub, (recently changed to saline to rid the hard chemicals which benefit our guests) and an outstanding complimentary hot buffet style breakfast. We offer these along with our Game room, exercise room, business center, free parking and WiFi to all of our guests. Where the age of our lodge stops us from offering certain things, we try to make up for elsewhere, all while offering the lowest rates in Ketchum/Sun Valley. We are glad you enjoyed our hotel, and hope that next time you book in beautiful Ketchum, ID you will allow us to serve you again. Until next time, Tyrolean Staff

"Unpretentious, rad"

5
29/07/2018

My wife and I have been coming here for nearly ten years for ease of access to River Run. It's an easy walk to town, yet not smack in the middle of town- away from all the road noise. The views from the pool deck and patios are fantastic. To be fair, this is not a high concept luxury hotel, rather a supremely adequate base camp for enjoying all the valley has to offer. End note: the manager made travel bags with juices, snacks, and coloring packs for all the kids checking out, just because they're awesome and kind like that!

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your kind review of our property. Thank you for pointing out that we are not a high end hotel too. Many people think Sun Valley means high end, however we are a historical old ski lodge built in the 50's with added building additions over time. Though we keep the building maintained, it is not luxury, but loved by those who can appreciate its history and old world charm that we work hard to keep alive. Our staff is possibly the best thing about this old place, as each of them go out of their way for our guests, and always try to jump one step ahead just to create a memorable guest experience. That being said, because of you and your children, we have opted to keep making the kid bags, just to help parents out when they have their hands full and to give them activities while on the road. We do enjoy our location, and to date, it has the best views of Bald Mt. (the main ski mountain) and is a quick 2 minute drive into the center of town, or a 10 minute walk. Across the street, lies majestic Bald Mountain, offering year round activities at River Run Lodge, and of course Wood River walking path which takes you to the old Railroad Truss above the river. With our hard working and genuine staff, historical building, fantastic coffee machine and huge breakfast, we still beat other lodging rates. We may not have Room Service, Valet parking or an elevator for that matter, but our staff will go beyond what one might expect at any hotel just to help our guests have the best time possible. To us, that is more important than luxury. Thanks for taking the time to tell everybody how we did, we appreciate your loyalty to us, and look forward to seeing you and the kiddos again. Thank you,

"old but comfortable"

3
19/07/2018

Stayed here many years ago and does not disappoint. In walking distance to town, front room have great view of mountains. Breakfast is good, beds comfortable, good place to stay for a few nights. I am not in favor that dogs are allowed to stay in rooms, I observed dogs pooping on lawn and not being picked up,

"Sun Valley"

4
17/07/2018

Great location. A very nice hotel.The room was neat and clean. The breakfast was good. We stayed here when there was a big convention in town so the price was higher than normal. I would stay there again.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the kind review of our property. Even though we are an old ski lodge, we all work hard as a team to keep this old place up and to create enjoyable stays for each of our guests. Thank you for taking the time to let us know what you liked about us. We will continue to work hard and hope to see you next time you book in beautiful Ketchum Idaho. Thanks again

"What a good find"

4
12/07/2018

We cut short our stay in Twin Falls to head back into the mountains. Booked a mountain view room which was excellent, very clean and comfortable with a view with the wow factor. Breakfast has been mentioned many times in the reviews and I would concur it was excellent. All the staff were most accommodating and we managed to secure our room for a second night. Bit of a hiccup as the system had lost the second night booking but easily sorted, just over a busy checking in period, which was unfortunate. All done with the usual good grace and apologies. Thank you.

"Choice "

5
02/07/2018

We had originally booked to stay in Bellevue. Glad we rethought that. Right at the base of Mt Baldy. We were happy with everything. Liked being in Ketchum. The field across the way was great for star gazing.

"Friendly welcome, amazing breakfast"

5
13/06/2018

We arrived late into Ketchum and discovered this lovely Hotel, the rooms are clean, the beds comfortable, good speed WiFi and there is a heated outdoor pool and hot spa pool. So a great start then, but two things promted me to write this review, First the amazing breakfast which was the best included breakfast we have had since we arrived in America a month ago. Second was our reception host Cat, she could not do enough for us on arrival, just making things easy for two weary travellers.....we have been so impressed we stayed for another day. Lovely area, excellent hotel, excellent staff!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the amazing review! We are beyond pleased that you enjoyed our little hotel. We have an amazing staff who all deeply care about our guests and their stay with us and as a manager of this hotel, I couldn't be more proud of each and every one of them for how well they treat our guests and all that they do. We all work very hard for this reason, right here which is to get an amazing review as such and recognition for our hard work! What an amazing compliment you gave in saying that our breakfast is the best you've had in the states since you arrived over a month ago! Wow! This makes me incredibly happy as we have been upgrading our breakfast. Our goal is to offer not only the lowest rates in Ketchum, but also as much as other lodging establishments offer. We don't have an elevator, or valet parking, or room service, and due to this we opted to spruce up all that we DO have to offer for a lesser price. Including our deluxe hot breakfast! This way all of our guests can enjoy this amazing town and all it has to offer while coming back to a lodge that makes you feel right at home. We try to spoil our guests the best we can with what we have to offer. Including changing our pool and hot tub to saline to rid our guests of having to deal with the harsh chlorine chemicals. Adding BRAND NEW treadmill, standing bike and other essential gym equipment. And lets not forget free hot espresso machine with fresh ground beans all complimentary to our guests who absolutely deserve the BEST. Thank you so very much for your kind review, I cannot express my thanks for giving us a try and your honest feedback. Safe travels to you, Brooklynne Hill and Tyrolean Staff

"We enjoyed our stay here."

5
12/06/2018

This hotel is old-school but quite comfortable and reasonably priced. We arrived too early for check in so Brooklynne, at the front desk, gave us a map and highlighted places to have lunch and some sights in the town. We ate at the pub she recommended which was great, and then we visited Ernest Hemingway's grave which we would not have known about. When we checked in we learned there was no elevator so the other woman at the front desk changed us to a lower floor. This is a quirky hotel, architecturally, but it has a story and it is easy to enjoy the accommodations. The breakfast was the best we have been to on our road trip. Hot foods, cereal, waffles etc, and the best fresh fruit with berries and melon etc. We would definitely stay here again.

"OK Place to stay"

3
05/06/2018

The room was updated and clean and was your basic mid-range hotel room.They had HBO, which was great when unwinding in the evening. The beds were OK, but not super comfortable. The room amenities were great. The view from our room was meh. The staff was friendly and professional. The breakfast was very good and there was a lot of variety. The view from the breakfast room was fantastic. We had never been to this area and had a hard time finding this hotel and a place to eat after checking in. Information in the hotel room was OK, but not clue where the restaurants advertised there were, so we had to use our phones to get that information. Our party consisted of two adults. We were put in a room next to a bunch of kids who were screaming, pounding on the walls and running up and down the outside balcony until late at night. Not sure if the place was full or if it was just the luck of the draw, but it wasn't a pleasant stay.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi juslaugh,! We really appreciate you taking the time to post this review. I am so sorry your stay wasn't enjoyable We do have great staff here who would have been happy to change your room to a quieter area of the hotel, or even a Mountain View if one was available as well as ask your noisy neighbors to quiet down or leave the hotel, I wish you had asked, Our staff is very knowledgeable and could have given you restaurant and entertainment recommendations as well as directions to any location you were interested in, please never hesitate to call, someone is always available. I am very pleased that you enjoyed our Deluxe Hot Breakfast Buffet, with the wonderful view of Bald Mountain it is a great way to start your day, I hope you were able to take advantage of our other amenities as well, such as the newly upgraded fitness room and 24 hour Coffee Barista in the lobby. I hope you will consider staying with us again, and give us the opportunity to provide you with a superior experience We hope to see you again on your next visit to Ketchum.

"Best breakfast buffet in Idaho!"

1
24/05/2018

Rooms clean and comfy. The service courteous and prompt. View of Mt. Baldy is awesome! The breakfast buffet is the best and broadest food selection in Idaho and the quality is unmatched, even the mellon's were ripe!

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank You Daniel W. for the fantastic review of the Tyrolean Lodge, it sounds like you enjoyed your stay and all of the amenities we have to offer such as the Hot Breakfast Buffet, 24 hour lobby coffee, our fantastic staff and the Beautiful View of Bald Mountain. It is always good to see you each time you stay here. I hope you will let us know what we could have done differently to receive a higher score. We would love to hear your thoughts on how we can improve.

"gret value"

5
15/05/2018

Older property, but remodeled. extremely clean. better than average breakfast. Will stay here again. Great place to stay for the price. Not in the middle of town, so no traffic noise. Can walk to the mountain.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Mr. Clydeww, Our staff takes great pride in not only their work, but we all care that our guests have a wonderful experience while staying with us. There are many things that make us different than competitors, but taking great care of our valued guests is #1. We are happy to hear that you enjoyed our massive hot breakfast. After spending much time clinking our heads together we feel we finally found a way to send our guests off with a wholesome hot breakfast with your selection of meats, potatoes, eggs, fruits, yogurts and so so so much more, I can't even think of it. As this is a new touch, we love hearing how guests enjoyed it, so I think it will stay. Again, thank you for taking the time out of your day to let us know how we did. We truly appreciate your kind remarks and business. We look forward to seeing you again. Until then, take care Your friends at the Tyrolean Lodge

"Wonderful Old Atmosphere, Modern Remodel"

5
12/05/2018

We were totally impressed by this quaint old ski lodge motel. The rooms have been completely renovated with vinyl wood plank floors in the sleeping area and tile floors in the entry and bath. The room was very clean, odor free and very well maintained with a good shower and comfy bed. Small fridge in our room, no microwave. Fully equipped exercise room, nice game room and microwave downstairs. Saline outdoor pool, and non-saline hot tub. Beautiful large old gas fireplace in the lobby and another one in the inviting breakfast room. Breakfast consisted of everything...biscuits, gravy, eggs, bacon, sausage, waffles, fresh fruit and yogurt, steel cut oatmeal, other fresh fruits, breads and rolls...everything. All of this topped off with a warm, friendly staff and within walking distance to town! We would stay again.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Linda R. For your very kind remarks on our hotel. Our staff works endlessly to create a fun atmosphere for all of our guests. Our goal is to make our guests feel like they are family visiting. Our building which offers much character in its old world charm, holds almost everything the large lodges offer. Game room, massive hot breakfast, storage, business center, fitness center, heated saline pool and hot tub and COMPLIMENTARY cappuccino/espressos all at a better rate than our competitors. We enjoy our guests and feel they deserve it all, which is what we strive to give each and every one who gives this old lodge a shot, when there are so many other wonderful options for lodging in town. We appreciate you giving us a try and letting us know how we did. We look forward to seeing you next time you are in the area, we cannot express our thanks enough for you taking the time out of your day to report how your stay with us was. Time is valuable and we appreciate you taking it for us. Take care, Your friends at the Tyrolean Lodge

"Quiet, friendly, quality stay"

5
05/05/2018

There are two Best Westerns in Ketchum: one right on Main Street and the Tyolean on Third which is the last street before the mountain so is more remote, quiet, quant, although an older property vs. Main Street. A cut above the typical “ski lodge” with a roomy/homey relaxation room with fireplace and a well-above-average breakfast (sausage gravy/biscuits!). Staff is very personable and friendly.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you AuspiciousTravelTech, for your wonderful review of our hotel. We appreciate you taking the time out of your day to let us know how we did. We are pleased that you enjoyed your stay with us as our staff works very hard to make every guest stay a memorable and comfortable one. We appreciate you taking the time to give us a review, Thanks again, Tyrolean Staff

"Great location and amenities"

5
05/05/2018

We recently stayed here and found it to be clean and full of amenities. The game room, the workout room and the special coffee station were nice treats. The year-round outdoor heated pool looked nice although we didn't have time to use it. We hope to go back again in the winter.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your kind remarks on our hotel. Our staff works hard and strives to make every guest experience a wonderful one. We hope you can make it up for ski season, and we look forward to serving you then. Thanks again,

"Not bad"

3
29/04/2018

Not bad, not great. I booked directly with Best Western, they didn't have hardly anyone staying there but they chose to put us in a dark room overlooking the VFW, I expect that when I'm booking with a third party at a deeply discounted rate but not at regular price booked directly with the hotel. Our bed was ok and breakfast was better than most.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi Hike2dy, ! We really appreciate you taking the time to post this review. We do have great staff here who would have been happy to change your room to a Mountain View, if one was available, I wish you had asked, there is also an option to book Mountain View Rooms if you prefer them. I am very pleased that you enjoyed our upgraded hot breakfast buffet that is included in your reservation, as well as our other amenities. We hope to see you again on your next visit to Ketchum.

"Quiet home away from home"

5
13/04/2018

Nice place, clean and in a very nice location next to the mountain with views of the ski slope. Breakfast buffet has a nice selection of hot and cold food.as well as a nice presentation and layout of the food. Clean breakfast eating area. Wifi service is strong. In true Tyrolean fashion the room was quaint, yet very clean. Bed was comfy not overly stiff and not spongy. This room served my overnight purpose. I woke up feeling great.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank You for choosing the Best Western Tyrolean Lodge for your lodging needs in Ketchum, I am so pleased to hear you enjoyed the beautiful views of Majestic Bald Mountain, our comfortable beds and our hot breakfast buffet. We recently upgraded our breakfast selections, and I am very pleased to hear that people are enjoying the new additions creating more options for everyone. Thanks again, we hope to see you again when you are in the Ketchum area.

"Tyrolean is the BEST"

5
04/04/2018

Stay at this place when visiting Sun Valley! It's clean, staff are very helpful, and the breakfast is amazing! And sooo close to ski lift too! Can't beat the price either. Comfortable and a fun game room for the kiddos!

"We love the Best Western Tyrolean Lodge!!"

5
02/04/2018

I booked a room at the Tyrolean Lodge Best Western over spring break for a little getaway with my kids. It was recommended to me through a family member. I couldn't have been more pleased. The kids had a great time swimming in the clean and heated pool and the coffee machine was absolutely amazing. I was very happy with the continental breakfast every morning and the rooms were clean and room service was great. My kids loved the cookies that were set out at the front desk and the front desk attendant was so good to my kids. This was the most family-friendly motel that I've ever stayed at.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi Sarah, Thank You for taking the time to post this awesome review of the Best Western Tyrolean Lodge! I am glad your family enjoyed our Heated Saline Pool & Hot Tub, the delicious evening cookies are always a hit, and of course the Barista has fantastic coffee & cocoa to start your day and keep you going all day long. It is good to hear that our efforts to offer an updated Hot Breakfast buffet with healthy selections to satisfy any pallet have been successful. We have an awesome team here at the Lodge, who work hard to make sure everyone is enjoying their stay, I am happy they were successful. And super excited that you enjoyed the hotel amenities and our awesome team l. We hope to see you again soon, and Thanks again for staying with us at the Tyrolean Lodge, Mary

"Spring 2018 Ski trip"

4
01/04/2018

Location - within walking distance to River Run Lodge, or take the free Mountain shuttle bus that stops outside. Rooms - Two queen beds with a view of the mountain. Very clean and comfortable beds and bathrooms. Free wifi was good quality for using GoToMeeting. Storage room for ski equipment. Very friendly staff. Enjoyed the breakfast - waffle maker, yogurt, fresh berries and fruit. Hot breakfast biscuits, gravy, eggs, potatoes, and bacon or sausage available. Lobby was clean and comfortable with a large gas fireplace and games on the shelf. Top load washer and dryer worked well. The hot tub, pool and game room are great for families. Fresh baked chocolate chip cookies every afternoon. Quiet evenings - did not hear any noise other than the normal street noises. Would definitely recommend for families.

"Great Location Great Hotel!"

5
26/03/2018

Really cozy cute hotel with great breakfast, great location close to slopes.We almost always try to stay here as we are so familiar with it. Not the newest place in town- but super convenient and very family friendly and I believe also pet friendly. Not sure about that.

"Excellent in all areas."

5
16/03/2018

Exceptional service. I am a Marriott Platinum Plus member and have high standards. This property was equal to any Marriott stay, my standard. Check-in was easy, room had a view of skiers, and the bed was very comfortable. Lots of water pressure and hot!

"Great Location and European ‘Feel'"

4
11/03/2018

A dated but fun location to spend a night. The rooms were clean but not large. We used the outdoor hot tub but not the heated pool and enjoyed the soak while looking at Bald Mountain. The motel location is almost at the base of the ski resort so technically you can walk there in your ski boots; or you can take a shuttle that leaves every 15 minutes. The nights were quiet and we liked being able to utilize our balcony for viewing and fresh air. I will say that our initial front desk greeting was terrible. The female trainee needs A LOT of training on how to be customer focused!!! Breakfast was very adequate and covered all the food items that Americans have become accustomed to for good motel breakfasts. The Swiss/Austrian ski theme is throughout the motel. Not sure we'd return as we like to try new places but the Tyrolese Lodge met all of our needs at a reasonable price for Ketchum, ID.

"Very good choice close to the slopes"

5
09/03/2018

The room and bathroom were nicely renovated and comfortable. Breakfast was included and very good including fresh fruit. The hotel is a 10 minute walk from the Sun Valley gondola, with a free town bus stop just outside the door. It is good value compared to similar class in the centre of Ketchum or to Sun Valley resort, but it is at least 5-10 minutes walk to any restaurant so a shuttle would have been appreciated; however, we noted that most of the guests had their own car. Internet perfect.

"Older hotel, but clean and tidy with internet. Pet friendly. Great location."

5
23/02/2018

Professional, friendly staff. Great location to bus into Ketcham/walk and bus right outside. Plenty of parking as well. Older hotel, but clean and tidy. If you get noisy neighbors walls can be a little thin. Comfy beds. Dog-friendly and family friendly. Amentities - fresh breakfast, coffee machine, cookie time, nice fireplace area in lobby, game room, work-out room, hot tub and pool, washer dryer.

"Excellent hotel"

5
11/02/2018

Excellent hotel. Great Value. Very clean, very helpful staff. The breakfast was fresh and good and a good selection. The bed was very comfortable. This is an older hotel that is in a great location. This has the old Sun Valley feel to it.

"Wonderful Hotel and Great Value"

5
11/02/2018

We returned to this welcoming hotel for the second time after a lovely stay last year. Our room was comfortable and quiet and very very clean. There is a cozy common room with a nice fireplace and comfy chairs. The breakfast area is fully stocked and offers views of the ski area, which is a very short bus ride from the stop located right at the end of the hotel driveway. The hotel is a great value in Ketchum, and is clearly a well managed property.

"Excellence!"

5
27/01/2018

Caring staff, amazing attention to details. Best breakfast experience I have ever had in a hotel as they serve fresh fruit, fresh cooked oatmeal and even offer almond milk.! No big bottles of Nestle products! Thank you! Very comfortable beds and bedding.overall a top notch hotel and experience.

"great place to stay in Ketchum"

5
23/01/2018

If you want a good place to stay at a reasonable rate try the Tyrolean Best Western Lodge. It is conveniently located and free parking. The free breakfasts are second to none. They have a hot or cold menu with fresh fruit The sausage was outstanding. The hospitality room was cozy with a fireplace. The personnel are efficient and courteous.

"Hits all the right buttons!"

5
11/01/2018

The hotel has been recently updated. It's right across the street from the free shuttle bus stop to the River Run lifts of Sun Valley, and only a 4 block walk to the beginning of Main Street shops and restaurants. Hot buffet breakfast with tons of selections, fresh baked cookies when you return from the slopes, and the hot tub is nice and hot! Plus, sitting in it at sunset looking up at the ski runs is a pretty nice way to recuperate after a day of shredding!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the kind remarks on our hotel. We are always pleased to hear that our guests had a great experience while staying with us. We work very hard as a team to ensure each one of our guests is treated as though they are family, and offer everything we can to make not only a comfortable stay, but one to remember. As we are the closest hotel to the lifts, we do offer spectacular views. I must agree sitting in our outdoor hot tub taking in Majestic Bald mountain while relaxing is amazing. Our hot fresh baked cookies are always a treat for our skiers, and hikers alike. What fun would it be without knowing a warm triple chocolate chip cookie is waiting for you at the lodge? To make that even better, try our amazing Hot Chocolate with that cookie, next to our warm fire place, playing a family game!?! We take care of our guests, because our guests take care of us. We are happy to have created this memorable time with you, and look forward to seeing you again, next time you come to play in our beautiful little big town. Thanks again, your friends at the Tyrolean Lodge

"Best kept secret!"

5
05/01/2018

This place is wonderful—feels like a old European lodge and everyone is so friendly! The hot tub was perfect after skiing. Love this place and will be back. So convenient to everything both at the mountain and in Ketchum. Spectacular view off balcony

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Janet for your kind remarks of our hotel. It is so rewarding to our team because we work very hard to make our guest stays as memorable and enjoyable as possible. We are pleased you enjoyed your time with us, and we look forward to your next visit. Enjoy this new year, be safe and we will see you next time. Your friends at the Tyrolean.

"Very Dog Friendly"

5
03/01/2018

We brought along our new puppy. We only stayed for one night but wanted to go skiing as a family, so they watched our puppy at the front desk before the 3:00 check in while we skied. Very accommodating.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your review of our hotel. We try to accommodate every guest the best that we can. Not to lie, your puppy was very loved while here, and it was our pleasure. We hope you were able to enjoy your time on the mountain, despite the lack of snow. Thanks again, We hope to see you again in the future, Your friends at the Tyrolean Lodge

"One week stay over Christmas"

5
27/12/2017

Last year's interior remodel looks great. Our two room accommodation was attractive and very comfortable. Sadly, the Tyrolean is removing the safes from each room which makes one uncomfortable having to leave valuables unprotected in the room while spending the day visiting the area. But that aside, the Tyrolean is still one of our favoites. All in all, a great experience.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi there Mr. Ackerman, We are pleased you enjoyed the renovations made recently. We feel they have improved our status but we have found a way to keep the historical feel of the Tyrolean alive as much of our precious little town was built on. We apologize for the removal of the safes, we will have them back in our rooms again hopefully this new year sometime. It has been an ongoing project. For future reference, if you should stay with us again and find the safe issue hasn't been resolved, the 2 managers here on premise have on site safes that they are happy to hold valuables while guests are away. If that should be the case, ask Mary or Brook and we will keep your belongings safe while you are out enjoying our beautiful little town. It was a pleasure seeing you and your wife again, and we look forward to your next visit with us. Until then, Happy New Year from your friends at the Tyrolean!!!

"Great location"

5
22/12/2017

Nice comfortable hotel just across the parking lot from Sun Valley Ski Resort. You can walk to the River Run lifts. The staff was nice and helpful. The room was comfortable. I recommend this hotel if staying in Ketchum.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Lance for your wonderful review of our hotel. We work hard to make every guest experience a good one, so it is always rewarding for us to hear how we did. I hope you have a wonderful holiday and a brilliant new year! Cheers!

"''nice place, overpriced mtn""

4
19/12/2017

nice place, good breakfast. close to very overpriced mtn. free shuttle bus goes by parking lot. staff was very nice. next room left tv up loud so dog would not bark,night mgr was so nice to get ahold of them to return and turn tv off in the middle of night. i'm sorry but I don't like dogs staying in the rooms .pool and hot tub outdoors.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi there, We are happy to hear you enjoyed your stay and we apologize for the noise issue with the rude neighbors neglected responsibilities. Some people simply aren't thoughtful of those trying to rest, and for that we apologize. I am pleased that my staff did what they had to do to rectify the situation, and hopefully you got a little sleep. In the future, if you give us a ring before you arrive, we are happy to submit any requests you may have such as away from pet friendly rooms, or quiet area. We will do everything possible to get you what you need to be comfortable. We are always happy to help. Again, we are happy you enjoyed your overall stay with us, and hope that next time you visit Ketchum, we can accommodate you again. Thanks again, Brooklynne Hill

"Staff is awesome"

5
18/12/2017

Staff is terrific at this terrifically vintage ski lodge. Location to resort is perfect. Pool and hot tub great. Breakfast is better than average for continental breakfast. Rooms have great linens and pillows. Great value

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your amazing review of our lodge!! We LOVE when our guests have such great visits as we work very hard to create the perfect little home away from home treating every guest as though they are family offering our friendly service and our willingness to go above and beyond has surely won many people over. I am glad that we made your stay as such. We hope you had a wonderful holiday and have a happy new year. We look forward to seeing you the next time you book in beautiful Ketchum, ID. Thanks again, Brooklynne Hill

"Great place for families"

5
01/12/2017

This was a great place to stay for our family. We had fun in the Game Room playing ping pong, foos ball, and air hockey. In the Lobby, we enjoyed access to the Barista Express coffee machine and freshly baked cookies while playing card games and coloring next to the cozy fireplace. Even though it was cold outside, we braved the outdoor hot tub. Overall, it was a simple and relaxing stay.

"Wonderfully warm and welcoming"

5
27/11/2017

Not only does the Lobby feature a spacious fireplace and comfortable seating, it was in use our entire stay! On a freezing morning, we relaxed in the outdoor spa, then we chowed on the the conplimentary breakfast. We loved our stay there, partly because it was our first visit to Sun Valley, our first Trailing of the Sheep, and we seriously fell in love with it all. Planning on 2018 now.

"Great place to stay"

5
23/11/2017

We were in Ketchum for 5 days and stayed at the Tyrolean for the duration. It's a hidden gem in Ketchum. My granddaughter had ski camp and had to be at the mountain everyday. The hotel is conveniently located about 1/2 mile from the River Run Lodge. The continental breakfast had a nice variety of food from which to choose. That made getting out to the mountain much easier in the morning. The room was clean. The bed and pillows were comfy. The work-out room and other guest facilities were nice. The staff was very courteous and helpful. They even helped us take our stuff to our room upon arrival. Overall, you can't beat this hotel for the price.

"GREAT LOCATION & STAFF"

4
21/11/2017

We received great service from all of the staff and the location is wonderful, however, in this modern day I wasn't expecting that the building is not up to the code of wheelchair accessibility... I'm not able to access the breakfast, the public restroom, the exercise room and who knows what else I (as a wheelchair user) was missing during our stay.

"Dog friendly"

5
20/11/2017

Great place to stay with dogs. They placed non skid rugs in the room prior to check-in and had treats ready. Very caring staff. The hotel has full hot breakfasts. It's close to downtown restaurants and a movie theater.

"This is our home away from home in Ketchum"

5
11/11/2017

We always enjoy our stay at the Tyrolean Lodge. The hotel staff is always very nice and helpful. The breakfast is excellent. The hotel is clean and comfortable and has rooms with beautiful mountain views.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you so very much for such a kind review of our hotel! It is always refreshing to know that our hard work has paid off in making our guest stays memorable. We look forward to seeing you again! Thanks so much and take care until next time

"Good customer service, bad everything else"

2
06/11/2017

Customer service and breakfast was good. Everything else about this property was disappointing (no elevator, shared pool with two other condo/townhome complexes), no towels at the pool, pet smells, very loud noise from hallway and upper floors, DirectTV in our room didn't work for the first day of our trip, and more. Frustrating experience that we paid a premium for.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
We apologize for not exceeding your expectations. We hope you find a perfect location next time you book Ketchum, ID. Thank you for giving us a shot.

"Great for the Family"

4
05/11/2017

The BE Tyrolean is a great place to stay with a family they have a family suite that has a little kitchenette in it with a refrigerator microwave and a sink, it has 2 queen beds a sofa, a desk and very large flat screen tv, they have the continental breakfast from 7-10 am an outdoor pool, the Tyrolean is not very far from down town and a short drive to Sun Valley and the other resorts.

"Great place to stay with kids!"

4
31/10/2017

We have now stayed at the Best Western Tyrolean Lodge two times. Both times were during the summer in late July. Our lodging needs are for two adults and three children. The lodge offers rather generous sized rooms that they call the family rooms which will accommodate our family perfectly. Looking of our slider we have a view of the mountains and gondolas. The pool is welcoming and clean which is a bonus on a hot summer day. They offer a continental breakfast similar to other hotels which includes make-yourself-waffles and fresh fruit. While it is not in the middle of town or by the Sun Valley resort, it has ample parking and is still centrally located to many activities, restaurants and downtown Ketchum. The front staff is friendly and professional and I highly recommend this for families!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you so much for the wonderful review of our hotel! Our staff works tirelessly to create a wonderful experience for each of our guests. We appreciate your loyalty to us, and the great remarks about our facilities as we try to offer something special for one and all. When our guests report a great stay, we know we succeeded and that is what we aim for. We may not be a 5 star resort, but our staff offers 5 star service to make up for what we cannot offer. Thanks again!!!

"August 2017 Visit very disappointing"

1
31/10/2017

The photographs of this motel in the snow were alluring and many reviews were favorable. We were traveling with a dog so this may be a part of the problem, but we found this property to be tired and poorly maintained. We noted dirty carpet, both in the room and out, and our room smelled exactly like a dirty vacuum cleaner bag, extremely thin walls, the bathroom measured 5 ft. by 6 ft. and had room for only one person at a time, building so old that the floors are actually warped, narrow, dim halls, low ceilings, no trash cans for dog waste, very remote ice machine, and finally, a breakfast of low quality. Personnel were okay. We left a day early and would not stay again.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for taking the time to review our hotel. We are saddened that you didn't enjoy your stay. Our staff works very hard to create memorable guest experiences and we pride ourselves on treating everyone who walks through our door as though they are family. Which is why our reviews are favorable. We have a trash receptacle on the island where we recommend our guests to go to relieve their pets. I apologize you weren't able to locate it. Our breakfast has changed to a hot breakfast offering scrambled eggs, biscuits and gravy, bacon and sausage along with many other continental items. For many guests our updated breakfast has been a hit, we are sorry that you didn't feel the same way. I hope next time you book in Ketchum, you find the new aged facility you were looking for and hope you realize that there are many historical lodges in the area, so that you won't be disappointed again in the future. Thanks for giving us a shot!

"Lovely find"

5
26/10/2017

This older hotel is nicely updated with attractively decorated rooms and comfortable beds with plush bedding. Hotel is located off the beaten path with a beautiful view of the mountains. Everything was perfect.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your lovely review of our hotel. Our staff works very hard to create a fun experience for each of our guests. We are pleased that you enjoyed your stay and look forward to seeing you again next time you book in beautiful Ketchum, ID. Thanks again,

"Good weekend stay"

4
25/10/2017

I spent a weekend here with my daughter while we toured the area and did some hiking. It is on the edge of town so it was quiet (and less expensive). It was still an easy walk into town for dinner (in October anyway). Our room had a nice mountainview. The wi-fi was decent. The staff were great. They have freshly baked cookies at the desk when you arrive. There is a great coffee/hot beverage machine available 24/7 in the lobby. They have laundry facilities. There was always a fire in the breakfast room. We had planned a one night stay but turned it into two. The room was comfortable. You do get noise from neighbors but that is easily solved with earplugs! Think of a stay hear like a pair of warm fuzzy slippers - it's not a fashion statement but it sure was comfy.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for your wonderful review of our hotel. Our staff works very hard to create a wonderful experience for each of our guests. We are pleased that you enjoyed your stay with us and look forward to seeing you again next time you book in beautiful Ketchum, ID. Many thanks,

"Quaint hotel but noisy rooms"

3
21/10/2017

The lodge has an amazing mountain backdrop in a quaint, rural Idaho town. The bed and linens (including the pillows) are comfy and the room was clean. The room, though, is pretty small and the modern bathroom is very small. Breakfast is standard continental fare, which includes a few hot selections in warming trays. Because Ketchum is a rural town, there is hardly any street noise to ruin a good night's sleep; unfortunately, however, the hotel's walls are thin and poorly insulated from the internal hotel noises of neighbors beside or above you or guests in the hallway. Our room was next to the ice machine and the stairs, and both created considerable noise. We like the location of the hotel because the area is poised to become a Dark Sky Reserve, which means the night sky is lit up like a planetarium — amazing. The hotel also served us well as a home base for visiting the sand dunes, twin falls, and Craters of the Moon. Bottom line: standard middle-of-the-road hotel in a good location, but if you're a light sleeper, or just don't want to listen to your neighbors, beware.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
On behalf of our entire team, we would like to extend our apologies to you. Our staff works very hard to create a wonderful experience for each of our guests. We are saddened to hear that you were disturbed by noise issues. We hope that you will consider us next time you book in beautiful Ketchum, ID Many thanks,

"Good, older well-kept hotel for a great price"

4
21/10/2017

Spent one night in Ketchum-Sun Valley to just sightsee. My wife stayed in this hotel 40 years ago, and it still looks the same! Well cared for and friendly staff. Odd layout, with stairs in odd places, but no problem for us. Great value!

"Great pet-friendly option in Ketchum area"

5
21/10/2017

Very helpful staff, great breakfast, and easy to use amenities. A bit run-down, but the room was immaculate, the lobby and breakfast areas very nice. I would stay here again in Ketchum, hands down. Convenient to town, and to the fishing,

"Great Suite - Very Quiet"

4
19/10/2017

I stayed at the Tyrolean Lodge while attending a conference in Sun Valley. The hotel suite was more than adequate and modern. The complimentary breakfast was better than most. Above all, the room was quiet, which is important to me. Upon check out at 4:30 am, the front desk attendant was pleasant despite that I woke her outside of normal desk hours. The only concern was the room rate - a bit high for a business trip.

"THIS IS THE BEST!"

5
11/10/2017

A little piece of Switzerland in Idaho. What a find. It beats Sun Valley. We were so delighted to have found this little gem. Everyone associated with this property is phenomenal. One of our party is slightly handicapped and they found a room, right on the first floor. Perfect! There were many qualities that made this "INN" spectacular, aside from the fact the staff was so great,..#1..a clean, refreshed, packed in a little sleeve, TV remote. Anyone who travels and who reads knows that TV remotes are filthy and they should be sanitized before using, (which we always do) this hotel not only sanitized them, but packaged them in their own protective sleeve. Not even the RITZ does that. Their lobby is large and warm and welcoming with a huge fireplace that is kept going for as long as you wish, even if someone is sitting there at 1 a.m. because for what ever reason, they cannot sleep. The furnishing are beautiful and comfortable. You feel as if you were sitting in your own home. There is a game table and plenty of games to choose from. #2 Now, the best, which you will not find anywhere else is the espresso machine. I don't mean these superficial espresso machines you find in convenience stores - this was the real thing. The coffee beans were ground fresh. and the nicest thing about this amenity...complimentary! Next to the lobby was a sitting room with computer and two wingback chairs, where one could check on their emails or reports, weather, etc. Complete with printer, that worked. The master innkeeper was a magnificent retriever named Gunner. Gunner belonged to the GM and Gunner was absolutely a delight. As it turned out, and we were certainly lucky. We were snowed in and had to stay an extra day - no problem, just more visits with Gunnar and more espresso. Their breakfast room was upstairs also with a large fireplace. Nice and welcoming. As anyone reading this can tell, not only was I sold a million percent on this little Swiss Inn but so was my family. Whatever the management is doing, keep doing it because you have it right. KUDOS to all of you. We hated to leave and often times on our way home the conversation would turn to what a wonderful time we had with all of you. Give Gunner a big hug from the Morton family and a special treat.

"Comfortable and Very Clean"

5
10/10/2017

First time staying at the Tyrolean Lodge and was not disappointed. The room was up to date, clean and had wonderful beds. The Staff was very friendly and genuine. Im hoping your dog is still on the mend. Thanks for everything.

"Middle of the Road"

3
09/10/2017

The pet-friendly room we had was large, clean, and modern, while the lodge itself is rather outdated. Breakfast was mediocre at best, and if you enjoy a good cup of coffee, you'll have to go elsewhere.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
We are sorry you didn't enjoy your stay with us. We strive to make all of our guests comfortable, and we understand that we are not for some people. The coffee machine provided in the lobby area that provides complimentary espressos has been a huge asset to our hotel as most guests rave about it. We are sorry that it wasn't for you. Our complimentary hot breakfast that offers scrambled eggs, biscuits and gravy, sausage/bacon is typically a great way to start the day for many guests as well. I hope that next time you book in beautiful Ketchum, ID that you are able to find someone who will better suite your needs. Thanks for giving us a shot, Take care- Tyrolean Staff.

"Comfortable, some good updates, staff very helpful and friendly."

4
06/10/2017

Although we were in Ketchum for a veterinary visit for our injured dog, not a pleasure trip..we were very pleased with the Tyrolean Lodge. We had a pleasant stay and the staff was sympathetic and helpful. Very clean, good breakfast, only off-putting thing was the narrow hallway!

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
We are pleased that you enjoyed your stay with us, even though it wasn't a pleasure trip. We strive to make every guest feel welcomed into our little lodge here, and offer great customer service, which I am happy to learn you received. We hope your dog is on the up and up and recovering well! Thanks so much for taking the time to review your stay with us, and hope that next time you visit Ketchum, it will be for fun. Thank you, Tyrolean Staff

"A sweet little gem in Ketchum, ID"

4
03/10/2017

We spent three nights at the Best Western Tyrolean in Ketchum, ID. We found the staff wonderful, the room clean and comfortable, and the hotel over all quite nice. The hot breakfast every morning was excellent: scrambled eggs, either bacon or patty sausage, waffle maker, hot oatmeal with all the trimmings, three types of cold cereal with choice of 2% milk or skim milk or almond milk, bagels and toast, breakfast pastries, and juices and coffee. The fireplace was going on the cold mornings. The dining room was clean and well lit. The lobby has a warm, old-world feel with seating areas, a fireplace and shelves with a few books and games (Clue, chess & checkers, Risk). In an adjacent room was more seating and a computer with internet access. A machine offered 24/7 complimentary coffee and expresso drinks. There were cookies on the registration desk. The hotel is located an easy walk from downtown Ketchum and a close-by day ski lodge. At night, it was very quiet.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the stellar review of our hotel! This type of experience is exactly what we strive to provide and are beyond happy that you received just that. It sounds like we nailed it and we as a team couldn't be more pleased! We are beyond excited to have created a great experience for you and your family and hope to see you next time you book in beautiful Ketchum, ID. Thank you for your amazing review!!! Tyrolean Staff

"Always a great stay"

5
02/10/2017

Great location, friendly staff, clean and comfortable. Love the fireplace in the lobby on chilly mornings! Breakfast is fresh; afternoon cookies a treat; can walk it all off from motel since location is in proximity to everything!

"Stay here when you're in Ketchum"

5
30/09/2017

We had a wonderful stay at this hotel. The lobby had a blazing fire and the staff were very friendly and helpful. The room was clean and the bed was very comfy. I would definitely recommend this hotel.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Hi Barbara, Thank you very much for the excellent review of our hotel. It means so much to us when our guests have a great experience, as our team works very hard to ensure this. We are very pleased you enjoyed our hotel, and hope that the next time you book in beautiful Ketchum, ID, that you will allow us to host you again. Thanks so much,

"5 Star Service at a 3 Star Hotel "

5
25/09/2017

Came in for a business trip, last minute, booked through the corporate system and got to the hotel. Impressive place! Designed after a ski lodge, the lobby has nice creature comforts, beautiful rooms, and excellent service from the staff. Dee, if you're reading this, thank you for being awesome and patient! You rock! Excellent place to stay last minute or for long term. Ski lift is right across the street from it, maybe 10min walk to Mount Baldy.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
We are pleased that we were able to offer you the excellent service our hotel has become famous for via our review pages. We are beyond happy that you enjoyed your stay with us, as our staff works very hard to create memorable stays for each and every one of our guests. You said it best, we may be a 3 star hotel, but we can at least offer 5 star service and that is just what we do. Thank you so much for taking the time to post a review of us, it helps so much and allows potential guests to see what they will get if they choose to book with us without the high end hotel prices. We strive to beat all prices in Ketchum high end hotels and offer the excellent service they have a price tag on, for free! We hope that the next time you book in beautiful Ketchum, ID that you will allow us to provide you with the excellent service you experienced this last visit. Thanks again Mike B. Dee, Mary, Brook and staff.

"Great Quality"

5
25/09/2017

The Tyrolean Lodge is a clean, quiet and charming hotel at the base of Baldy Mountain in Ketchum, Idaho. The staff go out of their way to make sure your stay is comfortable! They serve an amazing complimentary hot breakfast daily along with freshly baked yummy cookies throughout the day in the lobby! The beds, pillows and linens are great!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi there 938Janeta, We are pleased you enjoyed your stay with us. Our staff strives to create a memorable stay for each of our guests and we are happy to have given to you that experience. We are proud to offer our guests the best comforts of home, a hot meal to start off your day, with a hot complimentary cappuchinno, macchiato, or espresso to enjoy while viewing majestic Bald mountain outside of our front door. We feel our guests deserve the best, and as you said, we go out of our way to ensure they get all of the best at a low price, with the staff services of a 5 star hotel, minus the 5 star hotel price. We are elated that you were able to experience that. Thank you so very much for writing such an amazing review of all we have to offer. We hope that the next time you book in beautiful Ketchum, ID you will stop back by and let us host you. Thank you again, Mary, Brook, Dee and staff.

"Nicer than average"

3
24/09/2017

This hotel is better than the average travel spot with a very nice lobby and breakfast room. The breakfast was also above average. Only real negative is that it is a bit far from the center of town and a little hard to find. Ketchum is a really interesting little town with lots of restaurants and bars as well as great mountain views.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi there leforte1, We are happy that you enjoyed your overall stay with us. You are right, we are not in the center of town, and are about 5 blocks from the town center, a 1.5 minute drive, and a 10 minute walk. However, despite it being a little off the beaten path, you will find excellent staff service, a quiet room away from the city bustle, and a view that will take your breath away as we are the closest hotel to the famous Bald Mountain ski resort. We understand that our building is oddly placed in the residential side of town, and that isn't for everyone as some like the city bustle. We hope that despite being off the beaten path that next time you visit beautiful Ketchum, ID that you will consider booking with us again. Regardless, we always appreciate the feedback of all our guests and hope that the changes we make over time become more appealing to potential guests. Thank you for the great review! Mary, Brook, Dee and crew!

"Diamond in the rough."

4
22/09/2017

Staff was very friendly, helpful. Rooms were clean, beautiful fireplace in lobby. Don't be fooled by the price or because it isn't a new hotel. This was a good find, good breakfast and inexpensive! The only downside is that you do need to drive to downtown for dinner or shopping.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Peggy, We are so happy that your experience with us was better than the last hotel you visited. We are always happy to show our guests our rooms so we can ensure that they know exactly what they are getting, with no gimmick's, secrets or tricks. We operate a very honest business, and are proud to do so, even if our lodge isn't for everyone. We are very happy to have created another great guest experience, and we hope to see you if you and your husband ever make it back this way. I remember you folks were quite a ways from home. Take care, and thanks for the great review!!!!

"Very helpful for people on a bike tour"

5
16/09/2017

Helpful staff, let us use a hose and hotel rags to clean bikes, warm cookies on arrival, friendly and accommodating the whole stay. Do not expect similar service at the other Best Western in Ketchum, which will not allow you to bring a bicycle into the hotel.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the stellar review(s) of our hotel! You ladies were such fun guests, and we are so pleased we could offer to you what you needed for your stay. We work very hard to ensure our guests have an excellent experience while staying with us, offering the comforts of home, and the guest service of a 5* hotel. Even though we simply don't have the facilities to offer what the higher end hotels offer, our staff offers 5* service, with a genuine smile. We are happy to have provided you with that experience, and are happy to offer you another excellent stay if you should ride next year. We hope you gals are recovered from the biking race, and travel. Thanks again for the amazing review(s) of our hotel, we truly appreciate it. Take care, Brooklynne Hill

"Could be so much better"

3
14/09/2017

This hotel was clean and the breakfast offerings were fine. My complaints are due to the fact some rooms have a mountain view and balcony but no chairs to sit out and enjoy the view. Also the sliding glass doors to the balcony have no screen so you can't let fresh air in without also letting the bugs in. When you sit on the edge of the bed and the mattress sinks down to the box spring, it means it is time for a new mattress! No support at all. The location is away from the busy town but easily within walking distance. This hotel could be so much better if it just updated a few things.

"Great hotel in Ketchum Idaho"

5
10/09/2017

Great Hotel in Ketchum close to downtown so you can walk close to muti purpose trail for walking, biking clean great service great breakfast would stay here again if in the area has a pool but did not have time to use it also has a washer/dryer which was nice and a small gym

"Tyrolean"

5
09/09/2017

I loved everything but the fact that there were not any screens on window. So we had to sleep with the air on. I much rather be able to open the sliding glass door to the porch or a window. But everything else was great

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for taking the time to review your stay with us. We know our guests lead busy lives, and we appreciate all feedback given to us and the time it takes to do so. We are pleased that you enjoyed your stay with us, as our staff takes such pride in offering our guests the best service possible, and we are pleased you enjoyed your stay with us. We hope you had safe travels, and to see you again next time you book in beautiful Ketchum, Idaho. Thanks again,

"Stanley and Gaylynn Silveria"

5
06/09/2017

Wow, this hotel may be older but updated modernly, beautiful and comfort. We stayed in a two level Deluxe Suite with 2 walkout patio doors. The view was breath taking, Bald Mountain Across the way with the lift going up and down. As for the hotel, not a speck of dust, smudge on furniture or spot on the enormous double shower. The Manager and Staff have the right to walk with pride, this is actually the most cared for inside and out. We had asked for extra pillows and they were actually in the Suite when we arrived, even though we had only given them a half hours notice. If you are going to go anywhere to relax go here. I must say it is the to Best Western we have ever stayed in. Breakfast was excellent. The whole experience was breath taking. One last not, stepped out on patio to see the moon, the complete silence except the breeze blowing through the quaking Aspen's, pine trees and other plants was so perfect. Thank you for pampering us for the night.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you very much for such a wonderful review of our hotel. It is always a breath of fresh air to know our guests are pleased with all we have to offer and the excellence in service we provide. We appreciate very much your kind words, as we as a team have worked very hard to ensure all of our guests feel as welcome as you did. Thank you, thank you, thank you from our entire staff. We look forward to seeing you again next time you book in beautiful Ketchum, Idaho. Thanks again

"Location, location, location!"

5
03/09/2017

Visited for Labor Day so we could ride the Wood River Bike Trail. Can't say enough about this place. I was concerned that the hotel would be run down & shabby, because of its proximity to a ski resort. All the equipment being hauled about can take its toll. Not so. It was clean, updated, and excellent proximity to the bike path, downtown, and Sun Valley Lodge. I would return here if I were coming to ski. Staff was efficient, pool was clean, breakfast was good. (I would recommend to management to offer real eggs in the buffet--I'd pay an extra $5-10 for real eggs.) Be sure to ask for a key to the pool before you go out to the pool. Nice place.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you very much for the kind review of our hotel. We appreciate you taking the time out of your day to detail your stay with us. We as a team work very hard to provide our guests a wonderful experience and 5 star service even if we are an older lodge. I am pleased you saw just that. We appreciate very much your kind remarks, and hope to see you again next time you book in beautiful Ketchum, Idaho Thanks again,

"Comfortable Hotel"

4
29/08/2017

The beds and pillows were very comfortable. Our room was small, but the hotel is older, and we knew that going in. Very nice setting in the front of hotel, with the mountain right in front of you. Dee at the front desk was very helpful, asked if we needed help with our bags, since there is no elevator, and we were staying on the second floor. We declined, but great of Dee to offer. Others at the front desk were less friendly.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Jenny for taking the time to complete a review on your stay with us. It is very appreciated. We strive to ensure all of our guests feel welcome while staying with us, and we always go above and beyond to make that happen. We are pleased you enjoyed your time with us. Thanks again, and we hope to see you next time you book in beautiful Ketchum, Idaho! Thanks Jenny W.!

"Disappointed "

2
29/08/2017

We checked into this hotel touting its Austrian decor. We were expecting a charming mountain lodge, but in reality it is a rather dumpy looking hotel. I got my first warning that this was not the lodge of my dreams at $200 a night when I passed the "coffee station" in the lobby that had a push button machine dispensing dried coffee. We were traveling with a dog and were assigned room 126. When we walked in there was a very strong odor of what smelled like a dirty vacuum bag with the additional scent of mold and mildew. I initially thought it was from housekeeping, so I opened the window to let it air out. An hour later and no improvement I started searching for the source of the smell. I finally realized it was coming from the air conditioner. I pulled out the filters and found them completely clogged, but unfortunately the smell did not improve because if the filters are not cleaned regularly then the fins of the A/C unit take on mold/mildew and grime as well. Because of the smell we slept with the A/C unit off and window open which would not have been a bad solution except we had a wedding party next to the hotel and the music did not stop until very late. To add insult to injury the walls were paper thin and we could hear our neighbors conversations. The hallway carpeting was black with dirt and desperately needed cleaning. Overall, we had a very disappointing stay so we checked out early. I would not stay here again.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Leaislandgirl, We appreciate your feedback and are disappointed you didn't enjoy your stay with us. Our staff works hard at providing excellent service, and though we tried numerous times to find something more appealing to you, we were unable to do so. I hope you found a pet friendly hotel in Ketchum that was more suitable for you. Thanks again,

"Comfortable, Convenient, Friendly"

4
21/08/2017

Comfortable, simple hotel with a lovely swimming pool (big enough for laps) and hot tub; ample breakfast; great location; and very friendly, helpful staff. Worked well for our first trip for hiking and rafting-- we would stay here again.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you very much for the kind remarks on our hotel. Our staff works endlessly to create a great stay for each of our guests. It is always very rewarding for us to know our efforts are recognized and our guests are happy. Thank you so very much for staying with us, and we look forward to seeing you again next time you book in beautiful Ketchum, ID. Thanks again and take care,

"Across from Bald Mountain and short walk into town"

4
19/08/2017

My husband stayed here when he was a kid. He remembers the hotel with blue carpet. Never fear the place looks to have been redecorated recently. It is in a great location, quiet but still close to town. The room has lots of television channels and down stairs there is a comfortable lobby and patio. Did not have time to swim or play air hockey though I really wanted to. Check in was friendly and efficient. Wish the coffee and toiletries were better but I survived.

"Nice lodge in a nice town"

5
18/08/2017

We really enjoyed our stay at Tyrolean Lodge. It was clean, and the kids enjoyed the warm pool and the game room. Appreciate that they offer non-dairy milk at breakfast for vegans or those with dairy allergies (many hotels with breakfast don't have this option)

"Very good hotel, easy walk to downtown"

5
16/08/2017

Room was comfortable, clean, similar to many other Best Westerns. Good breakfast, lovely lobby and porch. Ketchum was very busy in early August and it was a pleasure just to walk into town and not touch the car, not have to deal with traffic and parking. It's also right on the beautiful bike path that goes on for 32 miles.

"Wonderful experience in Ketchum, Idaho"

5
15/08/2017

Excellent hotel, great service and very clean rooms. Within easy walking distance of downtown Ketchum and close to the bike path along the Big Wood River. Very good breakfast. Happy with our stay. We would recommend this hotel to anyone, especially if you are looking for a more affordable option in Ketchum.

"Nice place hard to find"

4
12/08/2017

Anyone that's been to Ketchum should remember the heavy traffic. I did have problems finding the place... heading north into Ketchum I never did see a sign for the BW so I had to call and get directions. I ended up missing the turnoff and then had to call the office again for directions and did find it. Had the office just told me they were on the road up against the mtn with a ski lift out their parking lot, I would have found it easier but I did find it and I though it to be a very nice place due to it's location off the main street and walking distance to downtown. My trip was spur of the moment to take a dog to the vet that specializes in spinal and joint injuries.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for taking the time to leave a review on our hotel. I hope your dog has recovered quickly and next time you come this way it is for a leisure trip instead of the vet clinic. Thank you for your feedback, and we hope to see you again next time you book in beautiful Ketchum, Idaho Thanks again!

"Ketchum easily enjoyed"

5
11/08/2017

Quaint but excellent. Quiet but an easy walk to Main Street into downtown Ketchum. We would definitely stay again. Everything was close by: museums, shops, restaurants, espresso coffee shops. We were even "treated" in the full breakfast room by watching parasail jumpers from the top of the mountain land in the meadow directly in front of the hotel. Ah, travel!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the kind remarks made on our hotel. Our location is indeed a great one, who can beat the beauty of Bald Mountain right out the front door? Ketchum offers much to do year round, and I am pleased you found not only our town, but our hotels location to be of your liking. We appreciate the feedback you gave us, and hope to see you again next time you book in beautiful Ketchum Idaho. Thanks again, Brooklynne

"Great location"

4
07/08/2017

The lodge is at the base of Bald mountain and within a short distance of the Main street in Ketchum. It was a convenient launching point. The staff was knowledgeable and helpful. The breakfast is basic but good. It doesn't have an elevator if this is an issue.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Thank you for the great review of our hotel. We work hard to ensure our guests feel at home while staying with us and are happy to offer not only a beautiful location, but activities as close as a short walk out the front door, such as the gondola and bike path along beautiful Bald Mountain and wood river. We are pleased you enjoyed your time with us and hope to see you again next time you book in beautiful Ketchum, Idaho. Thanks again,

"Best hotel experience in a long time!"

5
06/08/2017

The room was as quiet as home, clean, and the staff super friendly and helpful. Although it did not have a elevator and was a couple miles away from our conference, this was one of the best hotel experiences I have had in a long time. I totally recommend staying here!

"Best Place to stay in Ketchum"

5
27/07/2017

This is the best place to stay. They are friendly and make your stay very nice. The view from the hotel is awesome. And the hotel its self is absolutely divine. The staff really make sure your stay is the best that it can be. And they will even help you if you can't decide where to eat dinner.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi Carla! As always it is great to see you. I always appreciate your great reviews of our hotel, as you have been a regular guest to us, you probably have noticed how hard we all work to make our guests feel right at home while staying with us. So it is always nice when our hard work is noticed and appreciated by our guests. We are happy you always enjoy your time with us, and will continue to give you and all of our other guests the best service possible. Thank you so much for the great remarks on our hotel. We look forward to seeing you again. Thanks again, Brooklynne

"A good choice! "

5
23/07/2017

This hotel is located very near to both the Bald Mountain lifts and the bicycle trails. However, you'll need a car or a bike to get to the downtown Ketchum restaurants and shops. The rooms are nicely appointed and offer up very comfortable beds. The staff was friendly; and, the hotel provides a nice complementary breakfast each morning. If you're a skier, this hotel is probably your choice.

"Nice, comfortable, reasonable"

4
21/07/2017

Comfortable, clean, very pleasant hotel near Sun Valley resort and in town shopping. Would request mountain view room next time. Hotel does not have elevator for second and third floor. Breakfast very satisfactory. Coffee and tea always available in the lobby.

"A comfortable stay"

4
20/07/2017

This hotel is nothing fancy, but the rooms are nice and comfortable. It is within walking distance of downtown Ketchum. Some rooms are also dog friendly, which is nice and the reason we chose this hotel. The staff/service was good, not excellent. They were not overly friendly or accommodating. I would rate this hotel as average.

"Clean room, older building, nothing fancy but affordable for the area"

3
17/07/2017

The Tyrolean Lodge is located fairly close to the downtown area of Ketchum. It's not been totally remodeled, however it's been maintained and is in a quiet neighborhood setting with a nice view of the mountains.

"Love this place!"

5
13/07/2017

I love all the amenities this place has to offer! The view and location is ideal! The staff has always been more than accommodating in every way possible. The breakfast is the best I have experienced. Lots of choices. The pool/hot tub area is clean and inviting.

"Good value, comfortable"

4
12/07/2017

We stayed at the Best Western Tyrolean for a summer visit while in Sun Valley with our two kids. The hotel was good value and comfortable, with friendly service. It could use a little bit of a refresh (carpets) but overall fine facilities. The kids loved it - rated it one of their favorites of our holiday! - as they loved the games room and swimming pool. The location is walking distance to Main Street and right near the slopes - would be ideal in winter. I personally would have preferred to choose a location a little more in the centre of things for our summer stay but this is a minor point. Staff were very nice and helpful. I really liked the lobby area with fireplace, games table.

"Very good value, great location, helpful staff"

5
11/07/2017

this is not a fancy plush hotel, but it does have all the things you need when you want a nice hotel. Quiet location, can walk to town, laundry facilities, they take dogs (great area to walk dog just outside), coffee making machine that is awesome, and beautiful view from the front deck of the hotel. Perfection!

"Tyrolean Lodge First Choice"

5
10/07/2017

Upon check-in the Front Desk Lady named Brook - Exceptional - Period! (She also checked us out 2 days later). On check-in day our room was going to be late for cleaning. Brook gave us a different room (king instead of 2 queen). The room was very nice and no smoking smells (my wife is very sensitive). My wife needed help with transportation options and Brook gave her great advice. My wife is happy - I am happy. Thank-you Brook for the memorable stay with a Grand view! We plan on staying at Tyrolean Lodge on any future trips. Fresh fruit for breakfast - hot crispy bacon + eggs - A clean will kept swimming pool - Quiet with a relaxing mountain view - We could not ask for more as this was all Perfect!

"Great location, great hotel"

5
10/07/2017

This is our 2nd stay at the Tyrolean. We love it here! Beautiful view of the mountains, right next to the bike trails, and close enough to town to walk. We have breakfast here every morning- good selection of food and always plenty to eat. I am no an early riser, but the breakfast buffet is always fresh and full when I get there right before they shut it down.

"Staff was outstanding"

5
03/07/2017

We booked a pre-stay for a group of 17 prior to a 6-day rafting trip on the Middle Fork with Far and Away Adventures. From reservation to check-in to extra requests, these guys were super accommodating and friendly. They also let us have our rafting meeting their with the outfitter which was great. The kids rec room was key also.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hello there Tiffany, We are pleased you and your group enjoyed your stay(s) with us. You all were a pleasure to host. We appreciate your business, and certainly hope you had a wonderful adventure with Far and Away, who are amazing. We look forward to hopefully, hosting you again on your next adventure! Thank you, Brooklynne

"they go out of their way to help when you need it"

4
30/06/2017

I have stayed here before and found it to be reasonably priced in $$$ Sun Valley Idaho, and the staff has always been helpful and attentive. They allow dogs in some rooms for $20/night. This time, near the time of our reservation, our dachshund Elfe had back surgery. She needed to be crated and cared for by us. The hotel staff, including Mary the manager, went out of their way to find a"dog friendly" room for us on a SOLD OUT WEEKEND, even though we had not booked a dog friendly room in the beginning. I love these guys. A+ human beings. I will stay again.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hello there Ali, We are happy we could make it work. We always want our guests to know what they mean to us. We appreciate you choosing our hotel, when you have so many options. Your business means a lot to us and we will always go to great lengths to ensure our guests feel at home with us. We hope your dog is recovering well and look forward to your next visit with us. Take care, and thanks again, Brooklynne

"Weekend Getaway"

5
28/06/2017

I really enjoyed this lodge - fantastic staff and really liked the location. The views are great, and far enough from downtown you don't hear all the car noise, but close enough to walk. I would highly recommend - rooms were nice but again the staff was awesome!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hi there Craig, We are pleased you enjoyed your stay at our cozy little lodge. We too feel our location is about as perfect as it gets, and the added view is as always, spectacular. We appreciate you taking the time to comment on our little hotel and what we have to offer. We look forward to your next visit with us. Take care and many thanks, Brooklynne

"early summer Idaho"

4
25/06/2017

Hotel and room were clean and convenient. the coffee machine in the lobby was very good. breakfast has gluten free options and was also good. The only minor issue is the deck could permit anyone walking by and looking into the rooms; maybe just my east coast lack of trust, but i was not a fan of that.

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hello there Climb14, We appreciate you taking the time to submit a review about our Lodge. We are very pleased to learn that you enjoyed your stay with us. Our upgraded breakfast is a hit with many of our guests, and we always try to keep a variety that all can enjoy. Thanks again for the kind review, we look forward to seeing you again. Take care, Brookynne

"Ketchum Mountain Views...at the Best Western"

3
21/06/2017

We loved the view and how relaxing the hotel was, though it seems due for updates. The hotel has nice views of River Run Ski hill and the mountains. The hotel needs new carpeting throughout and need some exterior work. The housekeeping staff was very friendly. The front desk people were not very friendly. Simple things could be done to make this place better. We did enjoy how quiet the hotel was and away from the busy main street of Ketchum!

Mary P, Manager at Best Western Tyrolean Lodge, responded to this review
Hello there DavidmA8794WI, We are very disappointed to learn you felt the desk staff to be less than caring and helpful. We strive to provide outstanding service in all departments, We would like to invite you to contact the hotel directly so we can discuss the issues you had. We are happy that you enjoyed the hotel in itself during your visit. You are right about the views being top notch. As for the carpeting, after purchasing new carpet not even a year old, we have noted it is getting close and it is on our future improvement lists. We appreciate the guests who report these things, because we cannot notice everything, which is why I want to thank you for taking the time to submit a review. We appreciate your business, and hope you will consider staying with us again. Please contact me at your earliest convenience Brooklynne H. (208) 726-5336 ex. 0

"A wonderful stay"

5
20/06/2017

My husband and I took a driving tour through Idaho and Montana. It was the best stay during our 10-day travel. The lobby set-up was just very homey with a fireplace (snowed outside during June). Breakfast was the best among all hotels that we stayed. It was a very pleasant experience.

"Excellent amenities"

5
16/06/2017

This hotel, walking distance to downtown Ketchum, is very clean with nice-sized rooms. Its real attraction though are the nice extras: free "barista machine" coffee drinks, a fun game room, sauna, etc. It is in a quiet location with a nice view of the mountains. It is also just a couple of blocks from the Wood River bike trail.

"Great hotel"

5
06/06/2017

We were very impressed with the gal who checked us in & then out the next day. Her name is Brook & she was so cheerful & personable. Loved talking with her. The room was great & the included breakfast was awesome. Highly recommend.

"Wellness Festival visit over Memorial Day weekend"

5
30/05/2017

Perfect, off the beaten path, little hotel that has everything you need for a good night's sleep. Who comes to Sun Valley/Ketchum area to stay in their room?? No one...book here, you won't be disappointed and save some $$$ to spend out and about. This is a very good value.

"Beautiful setting with equal treatment"

5
27/05/2017

This is my sixth or seventh stay at this property over the last several years. They always recognize my Best Western status with great amenities and upgrade. The setting couldn't be nicer and my affinity for the property continues

"Older property with excellent staff- but no elevators"

4
26/05/2017

We enjoyed our stay- located on a quiet street across the street from Mt. Baldy. Staff was excellent and breakfast was advertised as continental but was in fact the full boat. Very short drive to downtown for food and shopping. It is an older property but well maintained. Get a room on first floor if stairs a problem.

"Adequate stay"

3
20/05/2017

Rooms need updated and sliding doors and windows need replaced. Breakfast was great and the staff was friendly and professional. Need to add some patio chairs to the balcony so people can sit out and enjoy the view!

"Amazing view"

5
24/04/2017

We planned this trip as an executive retreat, and the accommodations were exactly what we needed. The room was a perfect size, the beds were unbelievably comfortable and the staff was very helpful, but the best part was the beautiful view of the mountains.

"Great Place!"

5
17/04/2017

I highly recommend this place. The breakfast's were amazing, great service, and comfy rooms. They have a nice outdoor hot tub and pool and the location is close to the lifts. If you wanted to, you could walk there or take a bus.

"Average Stay, Good Location for Ski"

3
09/04/2017

With a recent stay for spring skiing, this hotel was a good location for getting to and from the mountain each day. The competitive pricing was also a plus. However, we didn't sleep well with the uncomfortable beds and the tiny bathrooms were less than ideal. It's a 15 minute walk downtown for the restaurants and shops, so next time we will probably stay somewhere closer to the town.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
We are very sorry to hear you didn't enjoy your stay with us. As we are an older lodge it is hard for us to keep up with large resort style establishments you may find in town. But if you are looking for a great competitive rate, hot breakfast included, free wifi, and to be the closest hotel to the mountain offering amazing views, then we are the place you are looking for. We hope you find what your looking for next time you stay in Ketchum and are very sorry we didn't meet your needs. We appreciate your business and hope you had safe travels. Thanks again,

"Nice hotel, especially when traveling with dogs"

5
09/04/2017

The hotel was very clean and the staff was nice. We were traveling with our dogs and it is a very dog friendly hotel. After arriving to the town it was the perfect place to stay to easily take our dogs outside and exercise them.

"Great location, great value"

4
30/03/2017

This hotel is in a prime location for a skiing vacation, the breakfast was ample and well stocked, the bed was super comfy, and the bathroom was freshly remodeled. I would definitely stay here again. The price can't be beat.

Mary P, General Manager at Best Western Tyrolean Lodge, responded to this review
Thank you Heidi, We are so pleased you enjoyed your stay with us. Our staff works very hard to ensure each and every guest that walks through our door, has and enjoyable time as we try to provide them with the comforts and atmosphere of home. We are pleased our efforts reflected well on your stay with us. I also wanted to extend a humble apology for the billing issue you experienced. I will be making a follow up call to ensure everything worked out as it should have. Thank you so much Heidi, we look forward to serving you and your fur baby again in the future.

"relaxing ski and stay"

4
29/03/2017

great location, very comfortable and cozy, cool old school ambiance, reasonable rates, quite a nice stay! friendly staff, nice hot breakfast, great fireplaces, very nice euro style common areas. ........

Mary P, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Hello there JohnmX7391RG, We appreciate your kind remarks on our hotel. We have a wonderful staff who all take pride in their job, and we are pleased that our efforts reflected well on your stay. We appreciate your business, and hope you will be back to experience the work we have planned for our hotel. We hope you enjoy what is in store! Thanks again JohnmX7391RG,

"Location Location"

5
13/03/2017

The property is located very close to the base area and within walking distance (or a short drive) to downtown restaurants/bars. The staff is awesome. They went out of their way to ensure we had an enjoyable ski trip. Nice outdoor hot tub/pool, better than average bedding, and a hot breakfast buffet all added up to a pleasant stay.

Mary P, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you very much for your kind review of our hotel. We are pleased to see you enjoyed your stay. Our staff is incredible, I must agree. It isn't unusual for them to go out of their way to ensure our guests are enjoying their time here. We are happy they did so with you as well. We hope to see you again next time you book in beautiful Ketchum, Idaho. Take care and thanks again,

"Awesome!"

5
16/11/2016

This hotel has the friendliest front desk staff ever! They were so helpful and nice. We stayed in room 265 which was a wonderful suite with the most awesome shower for two.The hotel is quaint, clean, recently remodeled, comfortable and in a great location. We will definitely return.

"Very nice. Great staff good hot breakfast"

4
13/11/2016

Stayed 2 nights. Reminds me of ski lodges in Vermont. Rooms redone and immaculate tile floors. Hallways narrow and a bit older like lodges in past. Only one that gives nice free breakfast in large room with fireplace and staff there very helpful. Lobby very neat old fashioned atmosphere. I felt like my past ski days Right next to new sun valley Lodge/lift Reasonably priced

"Would stay here again"

4
11/11/2016

This is an older motel but has been well maintained and is a good affordable place to stay. The rooms are clean and the breakfast was served until 10 a.m. which is a little later than some motels. We would stay here again.

"Great - Summer or Winter."

4
10/11/2016

Stayed here at the Tyrolean for 3 nights during a medical conference at the Sun Valley Lodge. This is, I think, the third time we have stayed here. During the off-season, it is close to downtown (walking distance) and a little off the busy traffic pattern as well. In winter, it is great for its close ski hill access. Rooms are small, cute, clean, plenty of hot water, and the staff is great. Not sure how to improve on this place, as the price is already very good.

"Because of breakfast"

4
08/11/2016

Pet friendly rooms, breakfast room has great options and will satisfy all tastes. The breakfast room was remodeled 2 years ago and the new features are nice. Rooms are decently sized. It is because of the breakfast room, we return each year, during the Ski and Trauma Conference.

"Carping"

5
04/11/2016

I really don't understand why so many people carp about this Lodge. I truly believe that they're trying to gyp the owner out of comps. Great place, great price, beautiful views. It's a place to stay cheepos!

"Flash From the Past"

3
01/11/2016

We decided on the Tyrolean since that is where my husband stayed about 18 years ago. They advertised a total redo. To our surprise, it looked the same as it did the last time. A little paint and a new vanity is not a total refurbish. I also think the mattresses were the same. It was clean, the staff friendly. Guess we got our money's worth for an off seasonal promotional.

"Friendly Staff"

5
01/11/2016

Nice location, very helpful and friendly staff and comfortable rooms. Chocolate chip cookies upon arrival! We had a couple housekeeping issues that were quickly resolved by a caring staff. Mary and Brooke at front desk were top notch. Great breakfast as well.

"Tyrolean Ketchum"

4
25/10/2016

Great place to stay, the best beds in town for comfort. The food for the continental breakfast is good and lots of variety for the calorie conscious. Also the location is great as it is very close to the Sun Valley Lodge if you are a skier or hiker.

"Our "home away from home""

5
16/10/2016

This is where we have stayed on our almost yearly visits to Ketchum for at least 20 years. This hotel is always clean and beautiful and everyone is always very nice. The breakfast is very good and the rooms have been updated just beautifully. There are plenty of outlets to charge everything you have that needs charging. The beds are very comfortable. We love it here!

"Great location close to downtown!"

4
12/10/2016

We traveled here for the annual Trailing of the Sheep Festival. The hotel is a few blocks off Main Street so it was easy to get to the activities we wanted to take part in. It was also very close to the bike path that goes in both directions. The staff was helpful in answering questions about the festival. The breakfast was great- many choices of breakfast items.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for taking the time to respond. We appreciate the kind remarks and we hope to see you again in the near future.

"All the comforts of Home"

4
10/10/2016

This Hotel is within Ketchum Idaho, a little out dated in decor but very comfortable and charming. The hotel was accommodating with a pool, workout facilities, game room, vending machines, microwave and coffee. The rooms were very nice, comfortable and quite. Within walking distance to shopping and dinning. I will note that there was no elevators in this Best Western hotel but the stairs were easy to climb. The continental breakfast was spectacular! You'll have your choice of: juices, coffee, hot chocolate for beverages. Food: muffins, toast, biscuits and gravy, waffles, eggs, bacon, cereal, milks, oatmeal, yogurt and it's all served in a nice great room with several four or two top tables and a fireplace with lots of beautiful sheer draped windows. All in all a wonderful stay at the Best Western hotel. Would recommend and stay again in the future.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for being our guest and taking the time to mention the amenities of our hotel.

"Love this place!"

5
10/10/2016

We've stayed at this hotel every fall for the last 6 years and enjoy it. Comfortable bed, nice amenities, beautiful location, helpful staff! Highly recommend it. Lots of nice restaurants and shopping close by. Easy to walk to downtown Ketchum.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for great comments! We appreciate your loyalty to our hotel. See you next year.

"Great mountain views."

5
03/10/2016

Although an older style, this is a lovely hotel off the main drag facing the ski slopes. No elevator so be prepared. Staff upgraded our room to mountain view and we also had a small sitting room. Very clean and comfortable. Breakfast was perfectly reasonable with quite a choice. It is a little way from the centre of Ketchum so need a couple of minutes drive to get to restaurants. The reception staff suggestion was excellent.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the five star review and taking the time to mention the great attributes of our hotel. We appreciate your business.

"Nice location and clean room"

5
28/09/2016

This Best Western was in a good location, away from the main street and very quiet. The room was clean and the breakfast was delicious. Staff is helpful and friendly. What more could you ask for at a great price.

"Sun Valley escape"

4
26/09/2016

The Tyrolean Lodge provides clean, well appointed rooms at a reasonable price. They are the only motel in Sun Valley that allows one to travel with pets. The location is great, across from walking trails and the ski hill. This is wonderful in the Fall as well as providing great access to the ski hill in the winter season.

"average motel"

3
25/09/2016

This place is very average located several blocks from Ketchum. Needs remodeling. Breakfast standard cheap motel food. Would not give a late check out, very tight. Only slightly less expensive than the other nearby motels, the Kenwood Best Western is a much nicer place, closer to the shops and restaurants.

"Worn around the Edges"

2
25/09/2016

First let me say that this is one of the only pet friendly places in this area, for which I am thankful. The location is good, especially if you are skiing across the street. However, it is old and worn. I'm guessing rooms are very cold in the winter. Just because I travel with a dog doesn't mean I don't want a nice place to stay. Best Westerns are usually good bets, but the other one in town doesn't allow pets. So, we're probably done with Sun Vally/Ketchum - just a little too snooty.

"Comfortable "

5
21/09/2016

I come every year for a weekend conference nearby but don't wish to pay resort prices. This is the 3rd year I've been and have been happy each year. Rooms very clean and comfortable, wifi works well and my husband says breakfast is good (I eat at my meeting). Will be back.

"First class in every way"

5
21/09/2016

We stopped in on the spur of the moment while traveling through Idaho. The room was so comfortable, the mountain view was spectacular and the pool/hot tub so relaxing. It's a close walk to the village for shopping and restaurants. After a great night's sleep, we walked to the breakfast room to find a fire roaring in the fireplace and the breakfast selection was top notch. Hated to leave!

"Friendly, clean, and comfortable "

4
18/09/2016

The hotel is older, but the rooms are nicely updated, the beds were comfortable, and the staff was super friendly. Plus, the place has lots of character! Considering how pricey Ketchum is, we were very happy with our stay and would return.

"Comfort and Convienience"

5
16/09/2016

About 7 mins walk from the town center. Comfortable, clean rooms. Nice staff. Great breakfast. Decent internet. Good for families and groups. I went with a large exhausted hiking group and Tyrolean lodge and all the amenities for this aching and hungry group.

"Small, but comfortable room"

3
14/09/2016

The hotel is near the sky lifts and within walking distance of the downtown restaurants. Our room on the first floor was comfortable, but small. Our paperwork from Expedia said, full breakfast, but the sign on the wall pointing to the breakfast area said "Continental Breakfast." It was in my opinion a full breakfast - There were scrambled eggs, biscuits and gravy and you could make yourself waffles. We asked for a recommendation for dinner and were told that reservations were not necessary. That turned out to be a mistake, but the restaurant had special function, so the normal dinner menu was not available. There is no elevator, so we were glad that we did not have to take any steps to our room.

"Nice property"

4
14/09/2016

We chose this location because we had some points and got one night free and the other night was a reasonable rate. Had a NS, King room and it was very acceptable. Room had a fridge but no microwave. All the other properties in town that I tried had rates that were beyond me. In a quiet location about a 5 minute walk to all the shopping and dining in Ketchum. Older property but the room was updated nicely, clean and functional. Decent continental breakfast with a good size dining area. Outdoor pool and hot tub, looked OK but it was too cold for the pool. If it matters to you there is no elevator so you'd want a ground floor room. Narrow hallways and some funky halls that go up and down a few stairs at a time. Carpet in the halls could be redone. But as previously stated, the room we had was updated and good. I'd stay here again in Sun Valley. Sun Valley is mostly for people with a lot more money than me.

"Clean & Comfy"

4
10/09/2016

Great location, walking distance to town. Our room had a magnificent view of the River Run ski runs on Mt Baldi there after Labor Day. The property is older but rooms are updated, small bathroom but a great shower. AC/H is noisy but ear plugs worked great. Excellent internet service.

"Very friendly staff, clean and reasonable"

4
03/09/2016

The hotel is definitely older with a Bavavian theme throughout. We stayed in a suite on the second floor with a beautiful view of the mountains, albeit somewhat blocked by an overhang, but a lovely view none-the-less. Two separate rooms with a tv in each..very large bathroom, great hot shower, lots of towels and a refrigerator. The room was very clean and comfortable. There is no elevator so if carrying your luggage up a set of stairs is a problem, request a room on the first floor. The continental breakfast is included. It's located just a few minutes walking out of town toward the ski lift. It's very reasonable, the staff is extremely nice and helpful.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the positive comments. We are pleased you had a great time at our hotel as well as the Sun Valley area. See you next time.

"Perfect Gem of a Hotel"

5
19/08/2016

Beautiful setting, friendly staff, great amenities, delicious breakfast- had the perfect stay! Already booked for next year because of our fantastic experience! The bed was super comfortable, tv selections great, and we loved the coffee in the lobby and at breakfast. Warm cookies in the lobby all afternoon. The pool area was clean and I had it to myself for about 3 hours. Not one thing to complain about.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for articulating the best of our hotel. We appreciate the response and the great marks.

"Tyrolean Inn - Sun Valley"

5
10/08/2016

An older motel but very clean with a Bavarian atmosphere. Great location in Sun Valley Idaho with great access to the mountain and the town area. The staff were very accommodating and the Continental breakfast was very good.The view of the mountain from the hot tub is excellent.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the five star review. We are pleased you had a great visit to the area.

"My stay"

4
05/08/2016

We had an ADA room and it had a normal tub that I had to sit down on the supplied chair to get into the tub. Another problem was that there were no bars on the walls of the shower to hang onto for stability. That was a real problem. The only other problem is that the breakfast area was up some stairs and too far away from the room to where I couldn't get to it. Other than those items, everything was fine.

"Great hotel- GREAT customer service!"

5
01/08/2016

The staff at Tyrollean could not have been nicer. We were on a 3500 mile hot rod run with six other vintage cars and spent one night (7/28/16) there. Two of us had car troubles so we arrived five hours later than the others. Brooke checked us in after 9pm, had already typed a list for each of us of the others room numbers, told us what time they wanted us to meet in the breakfast room, gave us the name and number of an Italian restaurant that would deliver that late (we were starving)! Brooke was so helpful and made the end of a frustrating and exhausting day quite pleasant. The rooms were nice and clean and the breakfast room offered enough variety to please anyone. I wish we had been able to stay longer and enjoy Ketchum- beautiful shops within walking distance. I was emailed a review to fill out and accidentally gave a horrible review to this hotel- it was meant for a hotel in Park City, UT! When I called BW Tyrollean about my accidental horrible review, they were even nice about that! Best Western Tyrollean Is a wonderful place to stay and exceptional people work there! -T. Brown

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the great comments about the hotel and our front desk employee, Brook. She is great. Thanks again!

"Nice stay with a great location"

4
30/07/2016

We stayed here for one night while visiting Sun Valley. The location was about a 10 minute walk from downtown Ketchum. It was also close to biking/walking trails that run all over the valley. Rooms are somewhat dated, but clean and well maintained. We enjoyed the complimentary breakfast with a good variety of fresh fruit, cooked foods and drinks. We stayed on the upper floor and heard no other guests -- great nights sleep. I would recommend this for a nice value-conscious hotel stay in Ketchum.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the kind comments about our hotel; we do appreciate it.

"Good location but worn out hotel"

3
28/07/2016

The location of this hotel is great. However, the quality of the hotel is poor. The hotel is in need of some serious updating. The air conditioner was worn, loud and ineffective. The bed was years past being comfortable. Room doors are very narrow, as are hallways. Difficult to even get by the housekeeping carts. Not worth the money.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Sorry to hear about your visit with us. The irony of your comments is that we just completed a guestroom remodel in June of this year. New drapes, completely new furniture, new refrigerators, new paint, new lighting, new granite counter tops in all bathrooms. Not sure what else we can do in that regard. In terms of the A/C unit and the bed, I do apologize for this. These are items that should be in good working order and am disappointed that that were not satisfactory for you. There are several nice hotels in the area that I would recommend. We hope you come back to the Ketchum/Sun Valley area Thank you for your comments.

"Not the best BEST WESTERN"

3
25/07/2016

I've stayed at a few Best Westerns over the years and typically have a nice experience but this one was not one of my favorites. The pros-right next to Bald Mountain, walking distance (half mile) to center of town, large room with a nice view of the mountain, decent breakfast with hot and cold items, clean pool with a good temperature. The cons-inhospitable reception staff, noisy chatting maids in the hallway in the morning. Service with a smile is so important in the hospitality industry when you have choices of where to stay.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for visiting us and mentioning all the positive attributes of our hotel. I am very disappointed that the service was at our property was not what you expected. I appreciate the feedback.

"Sun Valley"

4
23/07/2016

Great place to stay. Walking distance to rental bike and greenbelt. Superb view of the ski mountain. Walking distance to dining and shops. Cozy feeling. Good for small groups. No large meeting or central sitting areas.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your response and feedback; we appreciate it.

"Location, Location, Location"

5
20/07/2016

Great place to stay updated rooms while keeping old world charm as the name would imply. Frendly accommodating staff takes care of all your needs. Million dollar view of Bald Mountain and Sun Valley close to downtown.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the million dollar comments- see you next time

"Good value; near downtown and lifts"

4
18/07/2016

We were there in July, so not aware of winter activities/services. The European style lodge has been renovated/updated and served our needs well. The staff are friendly, courteous and helpful. Beds and linens are very comfortable; bathroom was small, but adequate; the room was otherwise large with a desk and sitting area. The hot breakfast buffet is good and promptly replenished. Location is excellent; we walked anywhere downtown easily; also walked to the Lodge at Sun Valley. Very short drive to ski lifts; lots of friendly and helpful info regarding hiking trails. Several nearby restaurants; we sampled the Ketchum Grille, Rickshaw and Enoteca, all excellent. The only 'cons' would be difficult to correct: thin walls and potential noise from the hallway. Overall, I would recommend to friends and would stay again.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for taking the time tell everyone about our hotel; we appreciate it!

"Everything was great BUT...."

4
16/07/2016

This place has a great location, staff, game room, gym, breakfast, everything....the ONE issue, if it is one for you, is that it does not have an elevator. Would I have liked one given that we had a 3rd floor room? Yes. Was it a big deal? No. Enjoy the place. Very nice staff.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the positive review. I do wish we had an elevator, it certainly solve an issue we do have. Thanks again.

"Cozy stay. "

4
11/07/2016

We spent two nights in sun valley with our dog. The hotel has the feel of an older typical ski town hotel. However the rooms have been recently redone and are very nice. I really liked the hardwood floors. So much cleaner then carpet! Breakfast was nice. The front seat staff was very helpful. They offered suggestions regarding activities and restaurants. They kept offering assistance if any was needed. It really made them seem like they wanted to help! Nice touch! There are nice fields to walk the dog around right outside if you are traveling with a pet and you are very close the to walking path and even a creek for the dog to swim in.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the response. Were very pleased you enjoyed your visit to Ketchum. See you next time.

"Quiet location"

4
05/07/2016

Hotel was a little hard to find but the plus is that it is in a quiet area. Very nice people at check in. The pool and spa area was very nice and had a great view of the ski mountain. Hotel is located a short walk from the heart of downtown Ketchum so you get to see more of the area. I would like to go back in winter and ski that mountain!

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the generous comments, we appreciate it. We are glad you enjoyed your visit to Ketchum. Sun Valley is one of the classic ski mountains of the West and I believe you would have a great time.

"BW Tyrolean Lodge"

5
04/07/2016

very nice motel just off the city's main street. walked to restaurants and other sites within the city. Breakfast was good. rooms were comfortable. pool was clean and refreshing. Front desk staff were great and helpful. great stay.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your comments and mentioning great attributes of our hotel. See you next time.

"A trip back in time w/ modern conveniences"

4
30/06/2016

This is a lovely place to stay. I imagine it to be somewhat authentic to the original Sun Valley atmosphere. Great staff and nice breakfast. View of one of the ski areas. Lots of memorabilia of early years.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you! We just completed a hotel remodel and did our best to keep the Austrian theme that was very prevalent before the remodel. Thanks again.

"Serene settings with a view"

4
28/06/2016

Good place to stay if you like a serene environment, with view of the mountains, and closer to nature than shopping boutiques. Suited our wished perfectly. The room was very comfortable. The exterior of the hotel needs some TLC, and the pool could be more clean and less heated (water). The breakfast was nice with hot and cool options.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your comments.

"Best Stay In Ketchum!"

5
28/06/2016

I always stay at the hotel when I travel to Ketchum for business. I really can not say enough good thing about it! The staff is super friendly and always goes above and beyond to make travelers feel special. The breakfast is great and the internet is fast. They did a recent remodel which makes it all even nicer.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your thoughtful comments and highlighting the pluses of our property. Hope to see you again in the near future.

"Weekend visit"

2
26/06/2016

We arrived at hotel and was told we had been upgraded to a King Suite but had a dog so got a room with two queens as hadn't planned on bringing the dog. It was a nice gesture on the hotels part. The only downfall we had was that our air didn't work in room 140 & each night we forgot until we got ready to go the bed, only the fan ran; it was really hot & stuffy. I also forgot to let them know on the way out. Breakfast was wonderful with a lot of selections to choose from and really good oatmeal. We would stay again, the location is ideal for walking into town and home. My husband would've liked access to the hot tub earlier than 10am.

"Best pet friendly hotel experience ever."

5
26/06/2016

The Tyrolean Lodge was recommended by a local resident for pet-friendly and reasonably priced accommodations. The rooms were recently remodeled. This was by far the cleanest pet room we ever experienced at a hotel -- no carpet and no lingering smells. Staff was very friendly and accommodating.

"Much Better than a Chain Motel"

5
24/06/2016

While this is indeed a Best Western motel, it feels like its own unique and special place. It faces Bald Mountain and, in the building and decoration, reflects the ski slopes visible from the front porch and many of the rooms. The rooms have just been totally and tastefully renovated; the beds and atmosphere are very, very comfortable. With scrambled eggs, bacon or sausage, and fresh hot oatmeal, the free full breakfast is several notches better than standard motel continental breakfasts, and it has all those breakfasts' usual items. We appreciated the real ceramic dishes and mugs and also the presence of staff to resupply the serving area and keep it clean. What a bike-friendly motel! The River Run access point to the excellent, paved Wood River Trail is nearby, and the staff invited us to keep our bikes either in their first-floor storage room or in our room. The very best part of this place is the staff. Every person who helped us during our stay, including housekeepers, front desk staff, gardener, and manager, interacted in a personal, friendly way.

"Off Season Visit"

4
24/06/2016

It was obvious that the hotel is set up more for ski season than for summer visitors. This is an enormous property and is walking distance from the ski slopes. Compared to other hotels the price was very competitive. I was traveling with my older parents and we were disappointed to learn that the hotel has no elevators, so that made getting around a little difficult. The property has been around awhile, but it is in pretty good condition and our room was very clean.

"AMAZING location and friendly staff"

5
21/06/2016

Had the pleasure of spending time at the Best Western in Ketchum. Lynn checked us in and was incredibly friendly and helpful. She not only made us feel welcome from the moment we walked in but pointed out some amazing places locally to eat. The location of the hotel is perfect for walking, biking, or driving to shops and dining. The rooms are very nice and clean giving you a refreshing feel while staying.

"alex ellis opinion"

5
21/06/2016

The staff was really kind and helpful, which makes the stay so much more pleasurable for me. I really appreciated the personable attention. The young man who checked me in worked at least two other shifts during my stay and was great!

"Good Option for Sun Valley"

4
20/06/2016

The Tyrolean Lodge is a good option for very pricey Sun Valley area. Great view of Bald Mountain, and easy to hike on the mountain or walk into town. Hot tub and heated swimming pool which the kids all enjoyed. Extensive, yet typical, continental breakfast with hot entrée, waffle machine, and other choices.

"Hotel"

3
20/06/2016

Hotel was very nice and the staff were friendly. However the room was hot, because the air conditioner was not working. Also the bed was not very comfortable. Hotel is pet friendly but you can only have the pet in the room when you are in the room.

"Unique place to stay"

4
20/06/2016

We visit there often. Always enjoy accommodations there. Location is ideal with in walking distance to village and Mt. Staff friendly and accommodating. Repeat visits planned soon. Breakfast is always delightful and nice that it is included. View of Mt. Baldy from our deck was frosting on the cake for us. Parasailers off the top of the Mt. was a delight in the morning. Underground parking was also appreciated. Looking forward to our next visit soon.

"Beautiful location, but hotel was disappointing."

2
19/06/2016

Although we loved the location near the trail, away from the noise, beautiful mtn views, the hotel leaves much to be desired. They were doing some remodeling and some of the crew were staying in the hotel, hanging out their windows smoking, and being loud. The employees were nice, we were glad there was a W/D, and the pool area was nice. The continental brunch was disappointing.

"Great Breakfast and very quiet!"

4
16/06/2016

Not one time did we ever hear any of our neighbors. There's great soundproofing in this hotel. It's a little bit older but everything is kept up nicely and is very clean. The beds were just fine as were the pillows. Gorgeous Mountain View's through your windows and on your deck. The mountains are right across the street with nothing in the way or obstructing the views. The price is decent and the breakfast is better than most places.

"Tyrolean was wonderful!"

5
15/06/2016

Our stay at the Tyrolean was wonderful. First off, the front desk staff was amazing. They couldn't have been more friendly and professional, but more than that, they knew and called us by name. They even provided us with a small desk fan to use in our room to provide some white noise so that we could sleep better (the fan, incidentally, was one that was used in the office space near the front desk so they essentially gave up their own comfort for ours). The pool and hot tub were pleasant and relaxing and the breakfast was fabulous, including a variety of breads, yogurt fresh fruit, and cereals, bacon, eggs, biscuits & gravy, and the standard options of juices. The room itself was quiet & comfortable and aside from the bathroom not having a fan (showers got pretty steamed up), it was exactly what we needed and we slept very well.

"Good place to stay in Ketchum"

4
14/06/2016

We have stayed here several times, and each time has been very good. The hotel is older, but has a lot of charm. The stairs can be frustrating if you have a lot of bags to carry, so be sure to consider that when choosing. The staff is very friendly and accommodating, the rooms are clean with comfortable beds, the free breakfast is good, and the hotel is within walking distance to town. They also have family suites, which is nice for larger groups. The rates here are very reasonable for the Ketchum area. This is always our first choice when traveling to Ketchum.

"Just like our winter vacation home..."

5
13/06/2016

... if we had one! The mountain view rooms face the ski slope, and even in summer they're lovely to see first thing in the morning! The staff was so sweet when we booked last-minute, even upgrading us to a family suite when we showed up at 8pm. Breakfast was delicious (and free) in the cutest little winter lodge room, and the whole place felt like fireplace-warmed Christmas. I cannot wait to return!

"Clean comfortable and good value"

5
10/06/2016

Our room was clean, the bed comfortable, we had a beautiful view of the mountains, an extreme continental breakfast fully-stocked with most anything one could want (eggs were real, oatmeal was good and they offered raisins, almonds, and brown sugar as toppings, danish, yogurt, fruit, waffles...no need to dine out), and within walking distance of Main Street.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your response. We are very pleased that you had a great visit to the area and our property. We appreciate the comments about our breakfast.

"Heard *every* noise the neighbors made"

3
30/05/2016

No elevator, walls very thin, you can hear everything next door. But, it's clean and nice looking. Obviously an old hotel with a lot of remodeling. Breakfast was average, could use some fresh fruit. Watch out for high taxes and fees on the room rate!

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
We are sorry that your visit was not all that is should have been, especially the noise from adjoining rooms; we realize that can be very frustrating. We did finish a remodel of you guest rooms in May. The entire hotel has been remodeled in the last two years; thank you for noticing. Taxes are high in the area for hotels (11%), that is the rate for all hotels in Ketchum/Sun Valley. No other fees are charged on the room other than taxes. Thanks for your comments.

"Perfectly Acceptable"

4
04/05/2016

Although it is undergoing renovations, there was no loud noise during our time at the hotel. Our room, having been recently renovated, was done very nicely. The breakfast selections had something for everyone.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for staying with us and we appreciate your kinds comments about the hotel.

"Potential After Remodel"

3
25/04/2016

I made reservations several months ahead. We were planning to bring our crate trained Corgi who travels with us a lot. When making the reservations the site quotes the additional fee to have a dog in your room. There is a remarks area that I shared we were bringing our dog. No place else when making reservations does it tell you how else to reserve a room when you plan to bring a dog. A couple weeks before I called to confirm our reservations, I was told they had no rooms available for dogs, that I should have called immediately after making my reservation and that they don't read remarks, besides only rooms with a King beds take dogs and all six rooms were booked and taken. So we had to quickly find somewhere to board our dog. When we arrived I saw that the whole bottom floor and most of the second floor were being remodeled. A friend that made reservations way after us was given a room with a view of the mountain we were given one in the corner facing the back. The only positive is this place has a stop right on the bus service. The Internet is slow and they had to reboot once. The walls are thin, we could hear the next door TV. The breakfast was fine, the scrambled eggs were sort of bland. After our stay we received a survey and I shared all this information. I suggested they have grated cheese or salsa for the eggs and they said that was a good idea. Then they shared that all the bottom floor which included all Six dog units was being remodeled. So this tells me that I was lied to!

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
As mentioned, we did respond to this guest via Best Western's online survey system. In the survey, we accepted responsibility for the problems and frustrations experienced; we wish it could have been a different result.

"Excellent, would recommend "

5
18/04/2016

Stayed here one night for work. Hotel is being renovated, but I was not inconvenienced. Room was clean and well appointed with a coffeemaker, mini fridge, comfortable bed, workstation, and free wifi. It is an easy walk to bars and restaurants downtown. The staff was courteous and helpful. The breakfast was good - bacon, eggs, biscuits and gravy, assorted fruit, cereal, pastry, juice and coffee. Overall I thought it was great and I would stay here again.

"Good trip"

5
11/04/2016

Was a Ketchum for training at Sun Valley. The TL is well within walking distance of the resort. The view was excellent. It was great to see the "pet" elk right outside the room. remodeled rooms are a treat.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you very much- See you in the future

"Not worth staying here"

2
06/04/2016

I travel a significant amount of time in my profession. This will be my first and last time at this property. The room was extremely cramped. There were stairs everywhere. The halls are VERY narrow. One of the maids left their cleaning cart next to my room in the morning, and it was all I could do to get past it to take my belongings to my car. At night in hotels, I usually do a significant amount of work, that involves bringing in a bunch of stuff from my car. There are no luggage carts here. Even if there were, there are too many stairs. If you need an "accessible" place to stay, this is not it. The desk attendant said they had two accessible rooms, but I didn't see any "non-stair" ways to get into the hotel.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
I do apologize that your visit was not what it should have been; easy access to the guestrooms appears to have been a major issue and again our apologies. We do not have an elevator and as such stairs are required to get up and down. I wish this could be an easy fix, but it simply is not. Without going into too much detail, there is access to a guestrooms without using stairs; these rooms are close to the front entrance and close to our lobby. While I am disappointed that we were not the right fit for you, there are other hotels in the area that do have elevators. Sincerely, Thomas Cahill General Manager Best Western Tyrolean Lodge

"Great Value and Location"

5
28/03/2016

My bother and I spent our annual ski vacation in Sun Valley and stayed at the Best Western Tyrolean Village. Hotel is a 2 and 3 Story alpine lodge design and is reminiscent of a european alpine lodge. The location puts you close to the slopes and an easy five to ten minute walk to the downtown. The mountain view rooms appear to be a little larger that the standard view and for what little cost difference, they are the better buy. Rooms are clean with adequate space for luggage and people. Bathroom is typical of a moderate hotel. Very clean and the amenities are of good quality. Staff is friendly and more than happy to assist you. Overall this is a spectacular value in Sun Valley. If you're after value and location, this is hard to beat. If you're in to luxury and opulence this is not the place When we go back, we'll stay here again.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your comments. I think they capture the essence of our hotel. We appreciate it and look forward to seeing you next time.

"Great customer service from front desk staff"

3
27/03/2016

A friend and I stayed here 1 night while we were in Sun Valley to XC ski. First the positives about this motel: the room rate was affordable for our budget, the women at the front desk had top notch customer service skills, the beds in our room were very comfortable, and the breakfast room had a nice fireplace plus the food was good. The negatives were: outdoor pool and hot tub were quite small, the overall appearance of the motel's interior had a run down and well worn look, no real view and it was a several blocks walk to get to the heart of downtown. We had originally planned to stay 2-3 nights, but checked out after the 1st night and found another place to stay for a little more money but a nicer overall atmosphere. If you are on a budget, aren't particular about being in an older facility, this would be a great place to stay for you.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your comments regarding the "positives;" we appreciate it. Regarding the negatives, Our outdoor pool is 20 foot x 40 foot; larger than the other hotel pools in Ketchum. The comment about the interior is perplexing as we remodeled our lobby, front desk, hallways and breakfast room last year; somewhat disappointing to hear. We are also finishing up a guestroom remodel by the end of May. I'm sorry our property did not work for you and felt the need to seek another property. We always to do our best to make sure our guests have a great stay.

"Great Time"

5
13/03/2016

Had a great two weeks at this hotel. Friendly and knowledgeable staff. Located at the foot of Baldy Mtn. just a few blocks from downtown Ketchum. Behold, a breakfast room that not only offers good food but serves it on porcelain to be eaten using flatware and not that awful plastic.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for taking the time to comment on our hotel; we appreciate it.

"pleasure"

2
29/02/2016

Was unhappy with the room for the price. The hotel was out dated and didn't meet what i expected and saw on the internet. Would not stay there again. Will pay extra to stay somewhere nicer. Breakfast was ok but probably best part of stay. Queen size bed would've been better as a dbl queen. Overall my stay was a dissatisfaction.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
We do apologize that your stay was not all it should have been. We are in the process of a remodel of our guest rooms and will be finished in early June. If you are so inclined, we would invite you back to experience a better stay.

"Epic Fail"

2
25/02/2016

We had been looking forward to a weekend get-a-way in Ketchum for months. Our room was a huge disappointment. Tiny bathroom, strange odor in the bedroom area, out dated furnishings, tilting toilet, I could go on but you get the point. Should've stayed at the other Best Western in Ketchum, it's a lovely hotel. This one needs razed and rebuilt.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
I regret to say that will not be razing and rebuilding the hotel. Instead, we are in the process of remodeling our guest rooms and will be finished in early June. So far, we have remodeled our lobby, front desk, hallways, breakfast room and repainted the exterior of the building. We are committed to improving our property and are near completion . In the future, if you are dissatisfied with your room, such as you were, please contact management. We take service very seriously and if your stay was not what it should have been, we would have corrected the problem or made proper adjustments. Our apologies for your poor visit. The Best Western Kentwood is nice hotel and if you choose to stay there, I am sure it will be a nice stay. Thank you for your comments, Thomas Cahill General Manager

"Super pet-friendly, centrally located, helpful staff"

4
24/02/2016

I enjoyed my stay here. The front desk staff was very helpful and accommodating, and gave me some great tips on local hiking options. The breakfast was pretty good, but the room was a little cramped. Unfortunately they were in the middle of renovating the breakfast area, so the hotel was a bit noisy and upheaved with workers, dust, etc. That's why I am giving them for stars. I'm sure it will be perfect when the breakfast area is back in service. if you're traveling with a pet, this is the best place to stay in Sun Valley.

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for the positive comments; we appreciate it. We do apologize for the noise and construction and appreciate your understanding. We hope to see you again soon. Many thanks, Thomas Cahill General Manager

"Best Western - Tyrolean Inn, Ketchum, ID"

5
24/01/2016

Overall a great hotel. The rooms were nice, great seating in the lobby with a nice fireplace, a very adequate breakfast and clean well maintained hotel. This hotel is also walking distance to the Sun Valley ski resort and restaurants in town. Staff was friendly and helpful. I often don't write reviews, but thought this hotel deserved some praise. Keep up the great work!

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you very much for the thoughtful comments and are pleased that you very visit was very good.

"Very nice family vib hotel"

4
21/01/2016

This is a good quality hotel, not fancy, but high quality hotel. I like the hotel. I hate the trip adviser gustapo that will not let me out of this thing till I write 200 characters. Trip advisor you suck... Got it hotel good ... trip adviser app bad

Thomas C, General Manager at BEST WESTERN Tyrolean Lodge, responded to this review
Thank you for your comments, we appreciate it. Hope to see you soon the near future.

"Great Skiing Location in Ketchum/Sun Valley Idaho"

4
20/01/2016

We booked in as a couple into the Tyrolean Lodge in Ketchum, Sun Valley Idaho. Reception was very friendly and helpful. There is a coffee machine in the foyer, with alternate hot chocolate or tea options. Breakfast was free and was a buffet between 7am and 10am. Simple fare, being scrambled eggs, bacon, potatoes, waffles, toast, cereal and similar. Coffee/tea/chocolate was also available, with machine juice. Room (241) was on the second floor and had a balcony running along all the rooms. Unfortunately there was no elevator so luggage was hand carried to the room. Help was available with the luggage and offered (but declined on arrival). Friendly staff. The bed was huge and comfortable (King) with nice pillows. Unfortunately there was no microwave or fridge in the room. We kept our drinks cold using the ice machine a couple of metres from our room. The room was a little dated but nice. The hotel is part way through a renovation and this is expected to be done by April 2016. We had some issues with the TV reception but the maintenance man was very much on top of this and swapped out the unit. The ski lifts were a 400m walk away across the carpark. A shuttle was available if you didn't want to walk it.

"Great on the Bank"

5
19/01/2016

Best Western quality at extremely reasonable prices in a town that offers no reasonable prices; it was a pleasant surprise to find such affordable rates at Sun Valley! Also the staff was extremely helpful and pleasant. Will plan on staying here on my next trip to Ketchum.

"Best Value for River Run Access"

5
08/01/2016

One shuttle stop from River Run base lodge for Sun Valley - you cannot beat the value anywhere in Ketchum. This is an older property but it is warm and comfortable and very conveniently located. This is not a "trophy" property, but rather a great place to stay.

"Great Value"

4
07/01/2016

The bed are comfortable. The hotel is located very close to River Run lodge and downtown Ketchum. We were not fans of the breakfast but we maybe picky eaters. This is a great value for this resort town. If you want the high end spa like experience, the SV lodge is your ticket, if you want a comfortable bed close to the ski hill, this a good option.

"Great Staff"

5
06/01/2016

A very good value hotel. Very close to the Mount Baldy. Staff was excellent. Hotel was great. Is a little on the older side, but we did not mind that at all. Very good breakfast, good wifi, clean, spacious room. On the con side (and not a big deal) was no fridge or microwave in the room.

"Pet friendly"

5
05/01/2016

My happy German Shepherd and I stayed at Tyrolean over Christmas, while visiting family. Our room was perfect and being we both have fabulous noses for pet smells, it was so nice that we couldn't even tell there had been pets in the room prior to our stay. Everything was clean and nicely laid out. The staff was very friendly and loving towards my Shepherd! I would definitely recommend this hotel to people and dog lovers alike!

"Original Tyrolian Lodge - Historic"

4
01/01/2016

The room we stayed in was nicely renovated but the beds have not been updated, the beds were sloping in toward the middle and I felt like I was being pulled toward the center all night. You can not beat the location if you are skiing at Baldy and the selection of restaurants nearby is staggering, (Make Reservations !!!). This is original post and beam construction so expect noise from sides and above - some improvements could be made to adjoining room doors to make them more sound resistant. Cookies at 4:00pm is a nice touch, the breakfast is great if you like fresh waffles.

"Great Place to Stay"

5
27/12/2015

This motel is the closest to the River Run Area of Sun Valley. Rooms are clean and prices are right. Hotel has a pingpong and foosball table along with board games and an exercise room when you are not skiing.

"Nice hotel - Walkable to Ski"

5
21/12/2015

Nice place with all the amenities (free internet, breakfast, fitness center, coin laundry to name a few) for good price. Staffs are very pleasant and helpful. It's also walking distance from River run lifts.

"Very Nice Hotel! Great for Families!"

5
09/12/2015

We stayed for 2 nights over Thanksgiving Weekend. We used Best Western Points and felt that we were treated so well. We were upgraded to a suite which was very nice. The room had recently been remodeled and was very beautiful. Lots of room. The Breakfast in the morning has a lot of options and overall we felt we were treated very well by the front desk, service, etc... Thank you very much. We recommend this hotel very much. I have stayed at the other BW property in Ketchum and found this one much more welcoming. Thank you so much.

"Good Location and Good Value"

4
29/11/2015

We normally don't stay in a hotel in this area as it is close enough to just come for the day, but we wanted to do something a little different for a Thanksgiving holiday. The price we paid was great for the area and also because it was a holiday. This is a nice average hotel with a decent continental breakfast. This place does not have a elevator, so if you don't want to carry your luggage up the stairs, make sure you ask for a ground floor. If you want a view of the mountains and/or ski area, make sure you ask for that as the back rooms overlook a few buildings and an empty lot which didn't look too bad with a few inches of snow on it. The only detraction for me was that we didn't have a microwave which would have been nice to heat up some leftovers we had from a previous dinner. The other item was the bed was a bit hard so my hubby and I had a few kinks to work out after a night in bed. But that may not be an issue for some But over all the hotel is in a good location for walking into town or close to some of the ski runs. The hotel does offer a shuttle to the lifts.

"SunVAlley"

4
08/11/2015

Other than then the construction that was going on during our stay the stay was great, the breakfast was good and the staff was friendly. I think the parking lot could be a little bigger but everything was great

"The staff provided excellent service"

4
27/10/2015

I was unable to keep my reservation due to unforeseen circumstances and uncontrollable events which which was stressful for me. Mason and Yadira were so kind and helpful. They were able to sell my room and relieve me of my financial obligation. This kind gesture allowed me to more completely enjoy my time at the Sun Valley Jazz Festival. I appreciate their kindness and responsiveness. I hope to enjoy the environs of the Inn my next visit.

"Great price!"

4
19/10/2015

Great breakfast, comfortable bed, in a beautiful town for a really good price. That sums it up, but I apparently need to lengthen my review. So I would say that everything in Ketchum is expensive, but this hotel was very affordable.

"Nice lodging during Trailing of the Sheep"

4
18/10/2015

Very pleasant stay. The room looked recently updated. The beds were very comfortable. Nice view from our balcony over a grassy field to a hill with ski runs. The neighborhood had a residential feel and convenient access to downtown. Breakfast room was nice and large. Many food choices, including scrambled eggs every day and alternating choice of bacon or sausage. Carpeting on stairs and in hallways is well worn. Front desk staff were friendly and helpful. Provided area map and good restaurant recommendation. Glad we stayed here.

"Great hotel for a getaway"

4
17/10/2015

We have stayed here several times over the last few years. Staff are very friendly and helpful. This time we got the hot tub suite. The room was super but the hot tub was a little disappointing. A few of the jets had very low pressure. The breakfast was good, lots of choices.

"Wonderful Time"

5
16/10/2015

A great place to stay any time of the year. Wonderful location at the base of Baldy Mountain in the heart of Ketchum. Blessed with a helpful and courteous staff. I look forward to staying there again during the winter season.

"Good place to stay"

4
13/10/2015

We had an enjoyable hotel experience. The balcony off of our room was a nice place to enjoy the scenery. The room was clean and comfortable. Only things missing were a fridge and microwave. As a bonus, we saw a wolf walking across the road just off the parking lot from our room! THAT WAS COOL!!

"Semiannual Trip to Ketchum, ID"

5
08/10/2015

We always look forward to our trip to the Best Western Tyrolean in Ketchum, ID. The staff are so helpful and cheerful. The hotel itself is clean and inviting. You can never go wrong by stay at the Tyrolean in Ketchum, Idaho.

"Our Annual Trip to Ketchum, ID"

4
08/10/2015

We make two trips to Ketchum each year, one in the one in the spring and one in the fall. This is the only hotel in Ketchum that is pet friendly. This is a nice place, with a great hot tub and view of the mountains. The only thing I was disappointed with is that they now offer a buffet breakfast of scrambled eggs, bacon, biscuits and gravy and waffles. They no longer offer the really good breakfast sandwiches. Their coffee is awful!

"Welcoming choice"

5
05/10/2015

We stay here frequently when in Ketchum. The staff is always welcoming and helpful. The lobby is a cozy, warm place where one can sit by the fire to drink coffee and read in early mornings and where families can come to play some of the offered games at the game tables. This motel has all the needed amenities, separate floor for those traveling with pets, is within walking distance to downtown shops and eateries. It is also within walking distance to ski areas. Always clean and has been updated. Great mattresses and showers. Breakfast area is clean and inviting.

"Old but very nice and comfortable"

4
29/09/2015

The exterior is old and tired, but the rooms are very nice, and the staff were all very friendly. Rooms were quiet. The breakfast was also quite good. Biggest downside is that the floors are hardwood rather than carpet.

"Wonderful mountain lodge feel"

4
28/09/2015

We loved this older BW property in Ketchum. It indeed has a decor that makes one think he might be in the Tyrol and the staff was pleasant and efficient. Our QQ room was on the small side, but worked great for us. The bathroom has a spacious counter at the basin and had good water pressure. Rarely does one get two suitcase stands in a room, but this room had two plus other good accroutements. The flat-screen TV is huge with an extensive choice of channels. The breakfast was just fine, and BW does a good job of always offering hot egg dishes and often a breakfast meat. The only demerit for this property is the lack of an elevator. We failed to have requested first floor accommodations, and those stairways were steep! For the area, this motel has favorable rates and it is certainly a comfortable place to stay.

"Expensive area--good value"

4
21/09/2015

This is a very expensive area but this facility is more reasonable in cost. I have stayed there two years in a row for this conference I go to and have been satisfied. Very clean and quiet. Friendly staff.

"Stairs everywhere"

4
19/09/2015

Our room was adequately clean, the hallways very narrow and dark, the breakfast food was very adequate and well presented. This motel is very near the Tramway; a person could actually walk to it. It is painted to represent an Austrian area Lodge.