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Best Western Premier Kansas City Sports Complex Hotel, Kansas City

4011 Blue Ridge Cut Off, 64133-1418, Kansas City, United States - Ver en un mapa
Best Western Premier Kansas City Sports Complex Hotel - Vista exterior El Best Western Premier Kansas City Sports Complex Hotel se encuentra en el centro de Kansas City. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Si desea disfrutar de fantásticas tarifas, acogedoras habitaciones y una excelente ubicación junto a los estadios deportivos, el Best Western Premier Kansas City Sports Complex Hotel es la mejor opción para su estancia. Alójese en este hotel de Kansas City y disfrute de nuestra fantástica ubicación junto a las principales atracciones de la ciudad. Nuestro hotel se encuentra ubicado junto a Kauffman y el estadio Arrowhead, escenario de los trepidantes partidos de los Chiefs y de los Royals. ¡Los entusiastas de los deportes apreciarán especialmente este hotel!Independence y Raytown están situados asimismo a poca distancia de nuestras instalaciones, lo que convierte a este complejo deportivo de Kansas City en el espacio idóneo para aquellos huéspedes que deseen visitar a amigos y familiares en la zona. Además, la proximidad a las principales empresas de la ciudad, tales como Cerner Corporation y Russell Stover, y una sala de reuniones con capacidad para un máximo de 250 personas significa que las Best Western Premier Kansas City Sports Complex Hotel es el lugar de alojamiento idóneo para huéspedes en viaje de negocios. Tras un ajetreado día en Kansas City, podrá disfrutar de la comodidad de este hotel exclusivamente para no fumadores. Relájese en una de nuestras amplias y acogedoras habitaciones o suites con nevera, microondas, cafetera, plancha y tabla de planchar, secador, acceso a Internet de alta velocidad, televisor LCD de 42 pulgadas, colchón con acolchado doble y otros servicios mejorados en la habitación tales como habitaciones con balcón con vistas a Kauffman y el estadio Arrowhead a petición de los interesados. Entre otros servicios e instalaciones se incluyen un suculento desayuno caliente completo gratuito todas las mañanas, un bar con parrilla en el hotel, una relajante piscina cubierta y un gimnasio. Realice su reserva hoy mismo en el mejor hotel de Kansas City. Disfrute de su estancia en nuestro hotel.

Best Western Premier

Kansas City Sports Complex Hotel

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Desayuno americano completo
    Desayuno americano completo
  • Piscina cubierta
    Piscina cubierta
  • Aire acondicionado
    Aire acondicionado
  • Salones / Bares
    Salones / Bares
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Personal multilingüe
    Personal multilingüe
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Basado en la opinión de 16 huéspedes
NOTA EMITIDA
Excelente
7
Muy bueno
1
Normal
1
Malo
3
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
0
De negocios De negocios
3
En familia En familia
2
En pareja En pareja
7
En solitario En solitario
1
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Disappointed"

2
User 10/02/2020

The property looked very nice the lobby was clean and comfortable. All off the staff had exceptional customer service, everyone I encountered was friendly, and very helpful and accommodating.. The issues I had was the condition of the property. When we arrived our room had no refrigerator, I went to the website to make sure it was included before I went to the front desk. They lady at the desk apologized and had housekeeping bring up one very quickly, then we noticed the heating unit had huge gaps in it and had cold air pouring in from the outside.. when the heat was on, it was too hot, but when we turned down it got cold quick because it was like a window was open. We had to wrap towels, and pillows around the unit to keep the cold air out. But also had to keep the unit in the 50,s to get the heat to turn on.. it was sooo cold by the unit it would kick on in the 50,s.. Then after a long day we planned to spend the evening at the pool, but the pool area was Freezing... I went to ask if the heat could be turned on, but again the lady at the desks was very nice and apologized. She said the furnace was out and was scheduled for a repair, but the water should be warm .. The water, wasn't warm.. I chose not to get in, but my husband said getting out of the pool into a room that was 60 degrees was was brutal. Overall the staff made up for the condition of the property but, it put a damper on our weekend.

BestWesternHotels, Manager at Best Western Premier Kansas City Sports Complex Hotel, responded to this review
I am so sorry to hear of your experience. I am happy our staff was helpful and friendly. I will share your positive words with them. However, I regret we were not able to rectify these two different disappointments. I have my Maintenance team looking into both issues as I write this response. Thank you for staying with us at the Best Western Premier-Kansas City Sports Complex.

"Superbowl celebration "

3
karen82456, Chicago, Illinois 07/02/2020

First I want to commend John at the front desk awesome customer service. The hotel was quiet and clean. My problem was my shower had no hot water. It was very late we had an early morning ahead so I didn't call down about the issue. Made do with the hot water in sink. Also the lobby had no coffee available for early morning travelers. Started trying to get coffee at 4:45AM was told kitchen staff just came in. 6AM still no coffee I've stayed in many hotels,the overnight front desk staff seems to always make sure there is coffee available, not here. So if you're big on your morning coffee be prepared to settle for the mediocre in room coffee.

"Superbowl Champion KC Chiefs"

5
VirgilHarden, Saint Louis, Missouri 04/02/2020

Go Chiefs! The Superbowl experience with the Chiefs was more than advertised and definitely classy! The family feeling and warm, friendly people was not exaggerated! There may be some bad apples out there but I didn't see them!

"Excellent hotel with valued customer service"

5
chefng1220, Council Bluffs, Iowa 29/01/2020

Friendly staff who was able to answer my questions yet helped resolve a reservation over charge which was refunded no problem. The variety of foods for breakfast was exceptional since they would make the foods you wanted to eat. Nice to have freshly made foods.

"Great staff!"

5
Meredith B, Pasadena, California 19/01/2020

Convenient location, and everything was clean and comfortable. The breakfast buffet was great, and the woman serving breakfast was very friendly and helpful. All of the hotel staff were wonderful and went out of their way to be helpful and answer my questions about the weather, area, etc. I would absolutely stay here again.

"Great"

5
User 14/01/2020

Great accommodations. The staff was friendly and helpful. If I came through the Kansas city area I would more than likely stay there again. Only issue was the cost of the room. The room price wasn't unreasonable but I thought the cost could go down a little bit.

"If it weren't for the Chiefs and Royals they would not be open."

2
ashleyd20162016, Saint Charles 14/01/2020

Most of the staff were great. Accommodations are old. You can tell they recently polished the old turd. The restaurant is awful and takes forever to get your food. We ended up leaving after an hour. Best thing about this place is being across from the stadium. Don't leave anything valuable in vehicle. Several people were broken into.

"Nice"

5
User 02/01/2020

After partying the way we do on New Year's Eve at the hotel and after the party, we played cards til the roosters rise. The beds are the most comfortable. Breakfast was A1! Check-in and check-out was a breeze.

"NOPE!!!"

1
655bryanh, Oklahoma City 31/12/2019

Old hotel with a bad "new" paint job. Cheaply renovated hotel. Rooms were dusty and dirty. Lucky for me I always carry Clorox wipes. Hot showers were out of the question as I could only get "warm enough" water sometimes. The sink in the bathroom still had coffee someone poured in it. If they didn't clean that, what else was not cleaned? Front desk was not very friendly. Barb was nice at breakfast. I would not recommend staying at this hotel. I really have no idea what makes it a premier.

"Don't waste your time or money."

1
kelly3700, Park Hills, Missouri 02/12/2019

Don't waste your time or money here. Always an excuse here, cook slept late, no other rooms, no maintenance men. Breakfast buffet was not up and running, waited 20+ minutes for breakfast items to be refilled and it wasn't. Heat stuck on 80 in one room. Blend valve broke in shower of other room! Room had items left from previous guests.Still waiting on refund!

"Fantastic Trip Great Hotel"

5
Danielle H, Edina, United States 07/11/2019

I brought a group of 10 of us for the Vikings vs KC game. The hotel is right across the parking lot from them stadium so it was an easy walk over. It was cheap enough to uber and lyft around to other areas for a reasonable price (although after games I guess it can get very expensive to get out of there). The hotel itself was clean and nice. Was a really nice buffet breakfast that was included. The best part of it was the staff though. Everyone was so friendly. Barb took care of us at breakfast and was an awesome resource for things to see and do. And Carrie and Lorraine in the bar were amazing. They had a full place every night and handled it (even running out of some beers and such) like pros. Very nice and helpful. I can't say enough good things about them. Checkin was quick and easy and the price was very reasonable I felt. We didn't get into the pool area, but I heard it was nice as well.

"KC Chiefs Home Game"

5
User 14/10/2019

Nice hotel. Was able to check in early after a long trip. Checkin was a breeze and very quick!!Short walk to Arrowhead Stadium. Clean,comfortable beds and rooms. Breakfast was very good and included in room rate!

"Awesome place to stay!"

4
User 08/10/2019

Hotel is right across the street from the stadium. Good place to stay if you want to party and the games and be able to walk back to your room. Staff is awesome....very personable. Shay and Deadria are awesome.

"Horrible "

1
5mariannem, Clarksville, United States 06/10/2019

Horrible stay. We were one of only a few people staying here and now we know why. Problem checking in as the desk person didn't know how to process the gift card I was using. The ac unit in our room was leaking and the carpet was damp when we got into the room. The tv reception and picture were bad. The hot water was nonexistent therefore so was our morning showers. And beware of the carpet tack strips on the floor where the carpet and laminate meet...they hurt when you step there. The coffee in the morning tasted instant so breakfast was at the nearby McDonald's...at least that part of the stay was good

"Double paid"

2
User 01/10/2019

Please be careful not to get charged at the hotel when you already paid via a booking site. I paid for my hotel room via Expedia and was charged again by Best Western. When I notified the manager, he admitted fault and stated it would be refunded. Two months later, no refund. Expedia reimbursed me their charge. The hotel was being remodeled and had some inconveniences due to that but the staff (desk clerk, housekeeping, and restaurant/bar) especially Reggie, were great!

"This hotel lost/cancelled my reservation: no longer booking with them!"

1
TravelGal9876, Saint Paul, Minnesota 01/10/2019

I had booked this hotel back in April, 2019 for attending the October Packers/Chiefs game when it was still under the Marriott management. In August, I had received an e-mail from Marriott saying that the management has changed to Best Western and that I should call the new hotel management to ensure that they still had and are honoring my reservation. I then called Best Western immediately to confirm and they had indicated that still had my original reservation and that they are honoring it. Today, I had called them for a question regarding my hotel room. They told me that they don't have my reservation. They also proceeded to tell me that I need to call Marriott and tell them to re-book me with another property. The person on the other line also did not sound professional and seemed to be blaming Marriott for what happened. I did call Marriott and they tried to help me also, but clearly, the responsibility was on Best Western. Because the dates that I want are in high demand, I wanted this issue to be resolved immediately, either by Best Western honoring the reservation or me being rebooked successfully at a different hotel at the same rate and room type. So I called Expedia which is the 3rd-party through which I booked. They were able to successfully book me in a different hotel and was very professional. Thank you Expedia! Regarding Best Western, I will NEVER book any hotel that is being managed by them. They just lost a potential customer and I encourage everyone to think twice before booking with them!

BestWesternHotels, Corporate at Best Western Premier Kansas City Sports Complex Hotel, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

Estas opiniones son las opiniones subjetivas de viajeros individuales y no de TripAdvisor LLC ni de ninguno de sus socios comerciales.