Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
The first time I turned on the TV I saw a naked, lesbian encounter. It was completely inappropriate. Consider what would happen if I was traveling with kids. Advertising as a family-friendly hotel, this is unacceptable! As a travel hotel, it's inappropriate!
Thank you for bringing this to our attention. I want to sincerely apologize for the experience you described. What you encountered is absolutely not the experience we intend for any guest—especially those traveling with family. As part of our standard room preparation, our team sets every television to the Weather Channel to help ensure a neutral and family-friendly starting point. Unfortunately, it appears this television was missed during that process, and I sincerely apologize for that oversight. While the programming itself is part of standard cable offerings and not something we directly control, we completely understand how unexpected and uncomfortable that moment must have been. Please know that we are, and always will be, committed to maintaining a welcoming and appropriate atmosphere for all guests. We are reinforcing our room inspection procedures with our team to help ensure this does not happen again. I would also truly appreciate the opportunity to speak with you directly so we can better understand exactly what occurred. Thank you again for sharing your concerns. We take them seriously and remain committed to providing a safe, comfortable stay for every guest.
The rooms are very clean and comfortable! The staff all goes above and beyond. I forgot my razor this go around. They were out at the front desk they went to the store and got a razor just so I didn't have to go out again. This is going above and beyond thank you so much. I look forward to all my future stays this is my new home away from home. All the staff here are really excellent!
Reading your review truly made our day—thank you for taking the time to share your experience! We're so happy to hear that you found your room clean and comfortable, but what means the most is knowing our team made such a positive impression. Going above and beyond is exactly what we strive for, and I'm so proud of our staff for stepping in to grab a razor for you. It's the little things that can make a big difference when you're traveling, and we're always happy to help however we can. Hearing you call us your “home away from home” is the highest compliment we could receive. That's exactly the feeling we hope every guest has when they stay with us. Thank you again for your kind words and for choosing to stay with us. We can't wait to welcome you back for many more future visits!
This hotel was extremely nice and extremely clean. It had so many amenities. The staff was amazingly helpful. I would highly recommend this hotel anytime. We definitely will stay there again when in the area.
Thank you so much for your wonderful review! We're thrilled to hear that you found the hotel extremely nice and exceptionally clean—that's exactly the standard our team works hard to maintain every day. It's also great to know you enjoyed the amenities and found our staff to be amazingly helpful. I'll be sure to share your kind words with the entire team. Positive feedback like yours truly makes their day and reinforces the care they put into every guest experience. Your recommendation means a great deal to us, and we're honored that you plan to stay with us again when you're back in the area. We'll be ready to welcome you with the same warm hospitality! Safe travels, and we look forward to seeing you again soon.
Once a week, for three years, I stayed at this Best Western. Exceptionally clean, friendly and accommodating staff, great breakfast, ample and well-lit parking made it a clear choice for several years! I recently drove cross country and stayed at a couple Best Western “Plus” hotels that did not hold a candle to this Greeley location.
Wow—what an incredible review to read! On behalf of our entire team here at Best Western Greeley, thank you for your loyalty over the past three years. Hosting you once a week for that long truly means the world to us. We're so glad you consistently found our hotel exceptionally clean and our team friendly and accommodating—that's exactly the experience we strive to deliver every single day. It's also wonderful to hear that our breakfast and well-lit parking made your stays even more comfortable and convenient. Your comment about choosing us over other Best Western Plus locations is especially meaningful. We take great pride in what we do, and knowing we stood out during your cross-country travels is the highest compliment we could receive. We sincerely appreciate your continued trust in us and hope to welcome you back to Greeley again soon. Safe travels wherever the road takes you next!
From the moment I walked in, I knew this would be a wonderful experience. I was promptly greeted by Frank at the front desk. Check in was a breeze and he helped me take my bags to my room, which was clean. There was a chair with an ottoman so that I could read and put my feet up. The room had a refrigerator and microwave. The business center was clean and easy to use their *working* computer, as so many hotels don't have a computer that works. The pool is a salt-water effect rather than chlorine so it's softer on your skin. Breakfast was the best I've seen with two types of eggs, sausage, biscuits and gravy, hash browns and all of the comfort food including bagels, cereal, coffee et al. There was some fruit as well and oatmeal for the health-eating group. I didn't see the fitness center but the hotel seemed rather new so I'm sure it's as nice as the rest of it. It's close to an IHOP (in the same parking lot) as well as many restaurants and also a FirstBank on the corner. The lobby has a modern fireplace and furniture and there are plugs for your electronics if you need them. The beds were on a platform and were high up and comfortable. There was noise from the outside street but you can ask for a quiet room ahead of time if that will bother you. The windows open about 4" so you can get some fresh air. The air conditioning was working and there were no problems with the room. The front desk is staffed 24 hrs/day and the employees are some of the best I've ever met and truly want you to enjoy your stay. It's quite apparent this comes from upper management/the owner as they are empowered to do what it takes to assist you. As a single woman traveler I felt very safe and the neighborhood is central to many things so it's also a nicer neighborhood. There's a Three Margaritas restaurant across the way as well. I was treated as if I had been at a 5-star hotel. That is how nice the people and the facilities were. There were also candy and soda machines on the first floor and surprise, they were full and actually usable. It was like something from long ago and far away when things made sense and customer service was really geared towards the client. A total 10/10 experience.
We're absolutely thrilled to hear about your wonderful experience during your stay! From the moment you arrived and received a prompt and friendly check-in to the comfort of your clean room equipped with a refrigerator and microwave, we're delighted that you felt right at home. It's fantastic to know you enjoyed our salt-water pool and the extensive breakfast options, including two types of eggs, sausage, biscuits and gravy, and a variety of healthy choices like fresh fruit and oatmeal. Our convenient location near IHOP and other restaurants, along with the modern lobby and comfortable beds, truly adds to the overall experience we strive to provide for our guests. Thank you for shining a spotlight on our dedicated staff and their commitment to exceptional service. We take great pride in creating a welcoming environment for all our guests, especially those traveling solo. Your kind words about the business center, 24-hour front desk, and our customer-focused amenities are greatly appreciated and reinforce our mission to ensure every guest has a memorable stay. We're so glad you felt safe and well cared for during your time with us, and we hope to see you in Greeley, CO, if you're ever passing through again! Your satisfaction means the world to us, and we can't wait to welcome you back for another amazing experience.
Very friendly staff. Both evening check in and morning check out. Great hot breakfast. Standard fare but it's fresh and has a variety of choices. Safe parking. Quite location. Pool looked great. But I did not use it. Washer and dryer available. Able to buy single pods at front desk. Can not charge items to your room must pay w cash or your card.
We appreciate your kind review! We're thrilled to hear you enjoyed our friendly staff during check-in and check-out, as well as our fresh and varied breakfast. It's great to know you felt safe with our parking, found the location quiet, and appreciated the availability of amenities like the pool and laundry services. Your feedback on payment options is appreciated, and we'll keep that in mind for future improvements. We look forward to welcoming you back soon!
Comfortable beds, friendly caring staff, the pools were a little too cold for me but my daughter enjoyed them. So did my nephews. My mother passed while we were visiting in Greeley and the staff was so caring. Breakfast was amazing! Very filling! Plenty of options. The coffee was great too. Don't stay anywhere else. Very safe feeling too! And convenient!
We're truly sorry for your loss and are glad our team could provide comfort during such a difficult time. It's great to hear your daughter and nephews enjoyed the pool. We will definitely look into the pool temperature to make sure it's a bit warmer for you next time. We're happy the breakfast and coffee hit the spot, and knowing you felt safe and cared for means a lot to us. Thank you for your wonderful recommendation—we hope to welcome you back if your travels bring you to Northern Colorado again!
This place looks brand new and adds a few extra hot breakfast items more than other Best Western's that's my go to for lodging in the US and Canada. I love the fact that it's close to UNC Campus. I found the bedding to be very comfortable and the whole place friendly and very clean.
We're thrilled to hear that you found our hotel to be clean, comfortable, and friendly. It's great to know that you enjoyed our hot breakfast selection and found the extra items to be a nice touch. Being close to the UNC campus is definitely a plus for many of our guests, and we're happy it added to your experience. We're honored to be your go-to place for lodging, and we look forward to welcoming you back on your future stays in Greeley and beyond! Safe travels!
I was impressed and pleased with the desk staff, the cleanliness of the room, and the hotel decor. I checked in late, and by the time I did, the front desk representative called me by name (certainly not necessary but nice nonetheless) I didn't use any amenities, but the pool area as well as the pool looked clean and welcoming. A good hotel.
Thank you for your kind review! We're so glad to hear that you had a positive experience with our front desk staff and that you were impressed by the cleanliness of your room and the hotel decor. It's always nice to make our guests feel personally welcomed, and we're happy that small gesture made a difference. Even though you didn't get a chance to use the amenities, we're pleased that the pool area looked inviting. We hope to welcome you back soon so you can enjoy everything we have to offer. Safe travels!
The staff was very friendly and helpful! The breakfast was great with fresh food and hot coffee! The room was very clean and the bed was extremely comfortable. The pool and patio looked well kept. It is in a great location. We would definitely stay here again.
Thank you for sharing your great experience with us! We're so happy to hear that you enjoyed our friendly, helpful staff, along with the fresh breakfast and hot coffee. It's wonderful to know that you found your room clean and the bed comfortable, and we're glad the pool and patio caught your eye too. We appreciate your kind words about our location and look forward to welcoming you back the next time you're in the area. Safe travels until then!
Patience and Frank always treat me like family ❤️. Great breakfast selection. Love the body pillows. The welcoming staff.!!!!!!. I will always stay at this Best Western location when I am in the Greeley area. All of the staff gray you like you are greatly welcomed and like family.
Thank you so much for your heartfelt review! We're thrilled that you feel like family when you stay with us—that's exactly the atmosphere we strive to create. I'll be sure to share your kind words with Patience and the rest of the team. It's wonderful to hear that you enjoyed our breakfast selection, the body pillows, and the warm welcome from everyone on staff. We can't wait to welcome you back on your next trip to Greeley! Safe travels and see you soon! ❤️
The hotel lobby and room were very clean and updated. The front desk person was nice and helpful. Good location. Lots of different restaurants nearby and the hotel offered discounts to eat at them. Hotel near highway but noise was not an issue.
Very nice. Front desk, housekeeping and breakfast staff are all topnotch. Great value compared to other chain hotels. Hardworking people like this deserve kindness, so don't forget to tip both housekeeping and the breakfast staff if you can.
This Best Western was the most well-maintained and the cleanest hotel that I have stayed in since COVID. I don't typically do reviews, but it must be shared that staying at the Best Western Greeley was an absolute delight in every respect. Hats off to management and to all staff members!
Clean comfortable rooms Everything in tip top shape Great staff, efficient, helpful and friendly Nice breakfast Quiet, safe place to stay in a centrally located area We definitely will stay here again on our frequent trips to family who live in the area
Very clean and comfortable. We stayed as part of a larger Colorado Wyoming family vacation and we enjoyed the pool and hot breakfast every day. The staff was professional, happy, and answered all of our questions with a smile. We would stay there again.
the hotel was very clean, the beds very comfortable, the staff was extremely friendly. During our travels this hotel was the best by far in service and customer service. We would recommend this hotel to anyone. We are certainly planning on staying here again soon
Thank you so much for your heartwarming review! We're absolutely delighted to hear that you had such a positive experience with us. It truly makes our day to know our friendly staff and comfortable accommodations made your stay special. We can't wait to welcome you back with open arms for your next visit!
After staying at a few different hotels in Greeley, we found this place and will never stay anywhere else. This hotel is clean, up to date, has friendly staff and a wonderful breakfast. I absolutely recommend Best Western Greeley!
Thank you so much for your wonderful review! We're absolutely delighted to hear that you found your home away from home with us. Our team is passionate about providing a clean and friendly atmosphere, and your kind words truly warm our hearts. We can't wait to welcome you back for another amazing stay and serve you our delicious breakfast again!
Such a friendly staff, overall cleanliness, good location, full, tasty breakfast, acceptance of dog guests. A fine place to spend a night, or as we did-several nights while visiting northern Colorado.
Thank you for sharing your kind words about your recent stay with us! We're delighted to hear that you enjoyed our friendly staff, cleanliness, location, and breakfast options. It was a pleasure to welcome both you and your furry friend. We appreciate your positive feedback and hope to have the pleasure of hosting you again soon. If the star rating was intended to be higher, we would be grateful if you could update it, as it helps us tremendously. Thank you again for choosing Best Western Greeley! We hope to see you and your furry family member again if you are ever in Northern Colorado again.
Had a wonderful stay at BW Greeley. Beds were so comfy I literally googled what mattresses BW uses because I'd like to get one for myself! Lots of options for breakfast. Would certainly stay here again!
Thank you so much for your wonderful review! We're thrilled to hear that you had such a comfortable stay and enjoyed our beds and breakfast selection. It's always rewarding to know when our guests feel at home enough to want to take a piece of their experience back with them! The mattress are commercial mattresses made by Simmons. They will always be here when you come back to visit us. ^_^ We look forward to welcoming you back to the Best Western Greeley on your next visit. Safe travels until then!
When making a reservation make sure the person taking the information enters it correctly. We needed a Handicap room with a roll in shower because my husband is in a wheelchair and she entered a King Suite instead and when we got to hotel they had a room with a roll in shower and already had other guests in it and we had no room and drove around for a hour and a half looking for a Handicap room
Thank you for your feedback. I apologize for the inconvenience you experienced upon arrival. It is important to us that all guest needs are met, particularly for those requiring specific accommodations like a roll-in shower. While we strive to confirm all booking details meticulously—including repeating room types during booking and providing confirmation emails detailing the booking—it appears there was a misunderstanding on your end about the type of room reserved. After reviewing our phone logs, reservation logs, the email confirmation sent, and the confirmation letter provided to us at check-in, the room booked by you was a suite rather than an accessible room. The requested accessible room had been previously booked by another guest since October of 2023 and thus would not have been available when you made your reservation. Upon arrival, our team did work with you in good faith to find out alternative accommodations and did locate another hotel that had the accessibility that you needed. I understand your frustration, especially after such a long journey. We hope to have the chance to welcome you back under better circumstances.
Great hotel. wonderful employees and wonderful service. The room was large with a chair and footstool as well as a desk and chair. The bed was really comfortable. The pillows were too soft for us so they found us firmer pillows. The employees were knowledgeable about the restaurants in the area.
Thank you immensely for taking the time to share your delightful experience at our hotel! It's truly heartening to hear that you found our team to be exceptional and our service to be top-notch. Ensuring our guests feel welcomed and cared for is at the core of what we do, and your kind words reaffirm that we're on the right track! We're delighted that you found your room to be spacious and comfortable, complete with all the amenities you needed for a cozy stay. We understand the importance of a good night's sleep, so we're glad we could accommodate your preference for firmer pillows to ensure your ultimate comfort. Once again, thank you for choosing to stay with us and for sharing your positive feedback.
Very clean, friendly staff. This hotel was renovated about 4 years ago and its newness has been maintained everywhere. My only suggestion for improvement is update the towels, which in my room at least were in sorry shape and certainly not a reflection of anything else on this property. I look forward to going back when I visit my family again.
We're thrilled to hear that you found our hotel to be very clean with friendly staff. It's wonderful to know that the renovations have been maintained and still feels fresh. Your feedback regarding the towels is greatly appreciated, and we will certainly look into updating them to ensure they meet our high standards of quality and comfort. We can't wait to welcome you back when you visit your family again. Please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable.
Greeted as a friend by excellent staff at the front desk! Clean hotel, quiet and an above average selection for breakfast Handy location, close to restaurants and a very good local brewery! I plan on staying here for my next business trip!
Thank you for sharing your wonderful experience at our hotel! We are thrilled to hear that our front desk staff made you feel welcomed and that you enjoyed our clean, quiet rooms and the diverse breakfast selection. It's great to know that our location, close to local restaurants and a brewery, added to your positive experience. We are looking forward to welcoming you back on your next business trip!
We really enjoyed our stay here. The Breakfast daily was excellent with different options every day. All the staff members were very friendly and helpful. The only thing that was somewhat disappointing was the carpet in our room when we checked in should have been vacuumed better. Besides that, our stay was quite enjoyable.
Thank you for taking the time to review your stay! We're delighted to hear that you enjoyed our daily breakfast options and found our staff friendly and helpful. Your feedback regarding the carpet in your room is greatly appreciated, and we assure you that we will address this immediately to ensure our high standards are consistently met. We're glad that, overall, you had an enjoyable stay and we hope to welcome you back in the near future.
From the making of the reservation to the arrival, through the entire stay, including the delicious breakfast, Best Western Greeley is like my home away from home. Customer satisfaction is their priority. The front desk staff, especially Patience, and the housekeeping/breakfast staff are awesome!!
Thank you so much for your kind words about the Best Western Greeley! We are so happy to hear that you had such a positive experience with us, and that you felt like you were at home away from home. Customer satisfaction is our top priority, and we are always working hard to ensure that our guests have a great time during their stay. We are so grateful for your kind words about our front desk staff, especially Patience, and our housekeeping/breakfast staff. They are all dedicated to providing our guests with the best possible service, and we are so lucky to have them on our team. We hope that you will come back and visit us again soon! In the meantime, please know that your feedback is greatly appreciated.
Hotel easy to find, in a very industrial/ business area but nice enough. Seemed several were living there or staying there for work rather than traveling. I was there to be closer to the hospital for surgery the next morning. Young lady checked me in was very polite and professional. Traffic noise so loud I was woken multiple times through the night.
First and foremost, thank you for choosing Best Western Greeley for your stay during this crucial time, and for sharing your valuable feedback with us. We're glad to hear that you found our hotel easy to locate and that our staff, especially the young lady who checked you in, made a positive impression on your arrival. Providing a polite and professional experience for our guests is a top priority for us. Many of our guests do stay with us for work-related reasons, and we also cater to a variety of different needs. From work crews to team sports to people visiting family, our hotel hosts them all! We really try to make our hotel a home away from home for everyone. I'm truly sorry to hear about the issue you encountered with traffic noise during your stay. A good night's sleep is crucial, especially when you have important medical procedures the next day. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. We are more than happy to find some type of solution for you! We do provide complimentary earplugs for our guests upon request to further enhance their comfort. Our windows are also double pane and we also have an extra single pane windows in front of that. We try our best to ensure that guests get a quiet night's sleep. We sincerely apologize that we were not able to achieve that for you during this stay. Wishing you a successful surgery and a swift recovery. Our thoughts are with you during this time.
This location is managed and keep to highest standards. All catergories, Location, Clean, Employees, Safety, ammendities. Parking lot is well lit and litter free. Charging Station Available. This is my third stay at this hotel and standards have not changed.
Thank you sincerely for taking the time to share your wonderful feedback with us! It brings great joy to hear that our commitment to excellence has been consistent throughout your stays. Your kind words serve as a testament to our team's dedication, and I'm thrilled that you felt at home during each of your visits. We value you as our guest and look forward to welcoming you back for your fourth stay and many more to come.
Our room was comfortable and very clean. Staff were friendly & helpful. Breakfast was quite good. Our stay exceeded our expectations. We will definitely be staying at Best Western when we are in need of a hotel in the future.
Thank you wholeheartedly for sharing such a wonderful review of your stay at our Best Western hotel! I am overjoyed to hear that your experience with us exceeded your expectations. It's delightful to learn that you enjoyed our comfortable, clean rooms and found our staff to be friendly and helpful. I'm also glad to know that our breakfast met your approval! Your words are truly motivating, and I'll ensure to share your compliments with our dedicated team. Knowing that we will be your choice when you need a hotel in the future is the highest praise we could hope for! Looking forward to the pleasure of welcoming you back soon. Warm wishes for your onward journey!
My husband and I were on a "bucket list" road trip and had stayed in numerous hotels before we stayed at Best Western Greeley. We were pleasantly surprised at how this hotel managed to get everything right. The room was clean and the beds, pillows and linens were excellent. We had a variety of choices for hot breakfast. Two different flavors of waffles, two different choices of eggs, potatoes and meat. There was an assortment of cold cereals, juices and fresh fruit.
A warm thank you for sharing your wonderful experiences at Best Western Greeley in Greeley, Colorado! It truly warms our hearts to hear that we managed to “get everything right” during your memorable "bucket list" road trip. I am thrilled to hear that our rooms, beds, pillows, and linens exceeded your expectations and provided you with the comfort you deserved. It's great to know that our breakfast variety added a delightful start to your day, offering a bit of something for every palate. Your delightful feedback is highly encouraging to our team, who strive every day to create memorable stays for our valued guests like you. It is an honor to have been a pleasant part of your journey, and we hope to welcome you and your husband back whenever your travels bring you this way again.
The front desk clerk went far above what was required. The room on the quiet side of the hotel was not checked out correctly and it looked like someone was still in the room, he put me in a room on the other side next to the highway. When I came down to get ice, he had gone and checked the room personally and found that it was cleaned and ready for a new guest. He asked me if I wanted to move and I did. I appreciated the extra effort that he put in that was not required or even asked.
Thank you so much for taking the time to share your positive experience at our hotel. I am elated to read about the exemplary service you received from our front desk clerk. Our team is committed to going above and beyond to ensure our guests have a comfortable and memorable stay, and it warms my heart to know that the efforts of our staff did not go unnoticed. I will be sure to pass on your kind words, which will undoubtedly serve as a great source of inspiration to him and our entire team. I'm glad we could accommodate your preference and that you appreciated the dedication and extra effort made to ensure your comfort and satisfaction. It is our pleasure to be of service to you, and we strive to make every guest experience as seamless and enjoyable as yours. We hope to have the pleasure of welcoming you back soon, promising another stay marked by hospitality and care.
I commended how lovely it looked and the staff and they told me it was newly remodeled. My room was very clean and the beds had crisp, clean sheets. The staff seemed to enjoy working there. I don't feel comfortable in a place where the staff seem to hate their job so it's nice to see folk who seem to care about their job. I also noticed that the owner leaves QR code cards so guests can easily tip the staff electronically - which probably motivates them to be extra courteous.
We are incredibly grateful that you took the time out to leave such a wonderful review of your stay with us. We strive to offer a comfortable and enjoyable experience for all of our guests and we are absolutely thrilled to hear that your stay was just that. The team will be delighted to read your kind words about the service they provided. They truly enjoy their jobs, and recognition like yours makes all their hard work and dedication worthwhile. We're indeed proud of our recent remodel and we're so pleased to hear you found your room to your liking. It is also heartening to note your appreciation of our initiative with the QR code cards for staff tips. It's an effort we undertook to enhance our guests' convenience while allowing them to reward the staff, and it's wonderful to hear it's being positively received. We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for your lovely feedback, and we're looking forward to your next visit.
The staff is amazing. We travel with a special needs person, they provided for our needs above and beyond. My daughter couldn't get out of the pool, staff got in the pool and helped get her out.
We are deeply touched by your words and feel sincerely pleased to have been able to contribute positively to your family's experience at our hotel. At the heart of our mission is the provision of exceptional service to all our guests, and we're thrilled to know that our staff rose to the occasion to ensure the comfort and well-being of your daughter. We understand the unique challenges that can come with traveling with a special needs person, and our team is always ready to assist in any way possible to make such stays as stress-free and enjoyable as they can be. We're glad to hear our staff's actions had a positive impact on your visit and their compassionate response in the pool situation epitomizes the level of service we aim for. Your commendation for our staff has been shared with the entire team, and they are grateful for your recognition of their efforts. We hope to welcome you and your family back to our hotel in the near future.
I stay at a lot of hotels and this hotel, was the cleanest, most professionally staffed, and quiet. I sincerely appreciated the fact, that the pool entry door was not timed correctly, and they went out of their way to ensure people could enjoy the pool, by unlocking the pool area when needed, but ensured guest safety by making sure it was repaired immediately.
Thank you for your glowing review! It brings us great satisfaction to know that our efforts in maintaining a high standard of cleanliness and professionalism have been recognized and appreciated. We pride ourselves on the dedication and hard work of our staff, and it's heartening to hear that their attentiveness made a significant positive impact on your experience with us. Ensuring that our guests have a comfortable, enjoyable, and safe stay is our topmost priority. We acknowledge the inconvenience you faced due to the pool entry door and we appreciate your understanding in this matter. Our team was more than happy to assist in ensuring uninterrupted enjoyment of the pool, and it's gratifying to know their efforts were appreciated. Thank you once again for your thoughtful review. It's feedback like yours that inspires us to continue striving for excellence in our service. We look forward to welcoming you back to our hotel soon.
Very clean and nice hotel, we checked in after checking out of a horrible hotel across the way. Staff was excellent , rooms were clean, breakfast was good. We Would definitely stay there again . The pool was out of order in the Morning so that was disappointing.
Thank you so much for your wonderful review. We're delighted to know that you had a great stay with us, particularly after an unsatisfactory experience at another hotel. It is our highest aim to ensure our guests feel welcome and comfortable and we're glad to hear that we achieved this during your visit. Our team appreciates your positive remarks regarding their service, and we're thrilled that you enjoyed our clean rooms and breakfast selection. Comments like these inspire us to continually provide exceptional service to our valued guests. We regret to hear about the inconvenience caused by the temporary unavailability of the pool in the morning. Your satisfaction is very important to us, and we understand how disappointing this must have been. Please know that we always strive to ensure all amenities are fully operational and any interruptions are usually for necessary maintenance to guarantee our guests' safety and comfort. Thank you again for your understanding and for choosing our hotel for your stay. We're glad that, despite the pool issue, you had a good experience and are considering staying with us again. We look forward to your next visit and promise to make it even more enjoyable.
We usually stay at this hotel because of the location to family. Upon check in, the man at the front desk is still wearing a mask. I'm not sure why you would wear one in the first place, but it is difficult to understand what a person is saying, especially as we get older. Overall this is a decent hotel. I wish they had a bit more healthy options for breakfast, like cottage cheese or cut up fruit.
Thank you so much for the feedback! We will address our front desk to ensure that we are communicating clearly, with volume, with our guests! Our Front Desk Agents are in constant contact with the public. We have travelers from all over the world, who come here by planes, trains, buses, and cars. ^_^ Due to their close interactions with guests, we allow our agents the freedom to choose their level of comfort in regards to safety equipment. Since everyone's life situation is different and we never know who is waiting at home for them or even their own personal situation, we wish to support our team in any way possible. Thank you so much for understanding! Thank you for the feedback in regards to our breakfast! We have been experimenting with our breakfast offerings and have added additional fruit! We hope to hit the sweet spot and be able to have something for everyone. =) We appreciate you taking the time to give us 5 circles out of 5 circles! ^_^
Traveled here to help out our facility here in Greeley. This hotel was pretty nice. Right off the highway and located close to a lot of restaurants and a mall. It's was a nice stay. Rooms were clean and service was great.
We really appreciate the perfect scores you gave us! Your comments on our performance were incredibly nice and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. We hope to see you next you're passing through Northern Colorado!
From the staff to the rooms and the breakfast, it was all very nice. Staff very friendly and strived to make sure I was having a pleasant stay. The room was nice and clean and comfortable. The breakfast was really good(love the waffles).
It looks like we hit the mark! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Greeley. Our newly remodeled hotel is ready for our guests to come and stay! We will see you again if you are ever passing through Greeley!
This was a clean, nice, friendly hotel. The employees were all very helpful, the breakfast was good, and the whole place, inside and out, was clean. I would stay at this Best Western any time and couldn't recommend it any higher.
5 out of 5 all around! THANK YOU for this amazing review! Our entire teams works their hardest to ensure a great stay and I'm so glad it showed! ^_^ We appreciate you staying with us and for taking the time to write a glowing review to let our future guests know how your experience went! We will see you again!!!
We stayed here during a campus visit to UNC. Overall it was a good stay. It is very close to INC, under a ten minute drive. There's an IHOP next door and some great restaurants within a short drive. The room was clean, beds were comfortable. The staff was wonderful, top notch! We only had a reservation for one night but we found ourselves in need of the room for a second night and the front desk staff were really great about not only booking us in for another night, but ensuring we would keep the room we were in. There were a few negatives. The pool was drained and closed so that was a bit disappointing. The breakfast had a good variety of hot and cold items, though they did seem to have trouble keeping things stocked. Road noise was somewhat loud on the side of the hotel we were on as well. Overall it was good stay and we will stay again next time we are in town.
We are happy that our Indoor, Saltwater, Heated Pool is back up and working! We apologize that you were not able to use this amenity during your stay. Thank you for your feedback in regards to our breakfast! We believe in small, fresh batches and sometimes it does take a couple extra minutes to refill. Thank you for your patience while our team put their love into our breakfast! Our breakfast team tries their hardest to provide a full HOT breakfast so our guests start their morning right. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. We are more than happy to find some type of solution for you! We hope to see you again when you are back in town and visiting UNC ( University of Northern Colorado )! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Best Western Greeley.
We stayed at this motel for a week while visiting friends in Greeley. This is one of the best managed hotels that we have ever stayed at, regardless of price. The rooms were exceptionally clean and comfortable. Breakfast was very good and their was always someone there restocking the food and drinks and cleaning any messes. Staff was always present if you needed anything.
On behalf of the entire Best Western staff, we thank you for your amazing review! We are delighted to hear that you had a great stay. As a team we work hard to provide the best of service and experience. Hope to have you back next time you're in town!
Best Western can run both hot and cold. Depends on the manager most of the time. This hotel is well worth the money. The night manager, Frank, couldn't be more helpful. The breakfast has everything from eggs, waffles, oatmeal and even a fridge with non-diary items. The rooms are very clean and comfortable. All in all a very pleasant stay.
Thank you for the 5 out of 5 Richard! We do our best to ensure that every guest is satisfied. We will pass along your great compliment to Frank! Hope to have you stay with us again soon!
BW is close to the main highway and several quality restaurants, plus supermarkets so you don't have to drive once you park for the night. Internet speed in my 3rd floor room was fast, breakfast was very plentiful with numerous hot and cold selections, plus plenty of drink options. The breakfast had 2 attendants checking back often. Was curious why they only had 1 ice machine for the entire hotel located on the ground floor.
Thank you so much for the amazing review! I am sure our crew will be happy to hear they were able to make your stay a memorable one. We do offer high-speed internet and are excited to be updating soon to fiber-wire. We do try to offer as many choices as possible for our breakfast and in fact, rotate some items just to keep things fresh. Yes, we do only have one ice machine for the hotel on the ground floor just a few steps away from the elevator. We have not seen a high demand for ice. So, for the time being one machine seems effective. Thank you again for the great review! I will make sure to pass along your comments. We look forward to seeing you again next time you are in the Greeley, Colorado area.
Very poor service. Front desk clerk renewed a bunch of construction crew members before checking us in. There wasn't even a rack much less a closet for hang clothes. The bathroom door and floor were sticky. The breakfast looked unappetizing and the fruit was old.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We appreciate you providing insight on what we can do better going forward. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I have personally reached out to you as we always want to make things right with our guests. As you can see from our other reviews, the guest experience is our top priority and we failed that during your stay. We will do a better job on staffing the front desk so that during check-in there is not as much of a wait time. Unfortunately, with crews, they all come in at the same time and it does take a little bit of juggling for our agents to make sure that each and every guest does receive their full attention during the check-in process. Each guest is important to us. Our closets are actually behind the big full sized mirrored door in the rooms. Since we provide such a big mirror so guests can see themselves get ready for the day. Guests sometimes mistake them for just a mirrored wall. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. We are more than happy to find some type of solution for you! Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department as they strive to keep their spot in the top 15 of Best Westerns for cleanliness in our district. They take extreme pride in ensuring a clean and ready room for guests. Our breakfast team's goal is to provide the freshest food and we will do better on quality control. We apologize that our array of breakfast offerings looked unappetizing. Usually guests are able to find their craving and we are able to hit the spot as we offer so many breakfast essentials. From our Fresh, Cage-Free Eggs, Hot Sausage, Country Potatoes, Warm Biscuits & Sausage Gravy, fluffy Belgium Waffles with all the toppings you could ask for, Old Fashioned Oatmeal, Gluten-Free Corn Tortillas and salsa for Breakfast Tacos, Bagels & Cream Cheese, Cereals, Various Breads, Fresh Fruits, and so many other offerings, we try to provide a little bit of something for everyone!
If you stay in room 314, be prepared for the lights. The parking lot is very well light - a much appreciated plus. But, the lights do shine into the rooms. I attempted to pin the drapes shut and found a staple (the hard way, of course). Previous guest attempted to staple the drapes! Room was clean, breakfast was great. Just wish I had gotten some more sleep.
We sincerely apologize your stay was not satisfactory. I will communicate with housekeeping on finding a solution to provide better coverage for our drapes. It is always a battle to find equilibrium in providing security in the parking lot for our guests and preventing light pollution at night. If you ever have any issues please let the front desk know. We are here to make sure you have a comfortable stay. Thank you so much for your feedback. Your responses are invaluable in helping us improve your stay and the stay of other guests as well. We hope to see you again next time you are in Greeley, Colorado!
After reading other reviews of this property, we were a little skeptical about how many were praising this location. So, we took the chance and stayed 6 nights. We were delighted in every way. We found nothing to complain about and everything to love. Although this hotel is rated 2 Star, it operates as a 5 Star. Never have we seen staff constantly attending to guests and the property as we witnessed here.
Thank you for the amazing review! I will make sure to pass your compliments on to the staff. I am sure they will be excited to hear they were able to make your stay a memorable one. We always strive to make sure are guests are comfortable and well rested after traveling. We appreciate your feedback and hope to see you again next time you are in the Greeley, Colorado area!
very nice motel. would highly recommend as very clean, good beds., nice breakfast area, and a nice indoor pool. nice location with good eating places close in the area. the staff was always friendly and ready to help you.
Thank you so much for your kind words! I will make sure to pass your compliments along to our staff. We always love hearing that we made your stay a special one. We hope to see you again next time you are in the Greeley area!
My grandsons and I did not have reservations here, but there were rooms available. The on duty staff was extremely helpful,'friendly and conversing. It was obvious to me they enjoyed their work. I don't see that too often these days. I was given a discount being retired military. That was a pleasant surprise.
Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team's goal is to ensure that you have an exceptional stay! We are so glad we hit that mark.
During July 2022 stayed at the Best Western on two separate occasions. Both times the facility was impeccably clean, staff friendly and helpful. I had a special request with a work paid stay and early personal night. Then I stayed a few weeks later the staff remembered me and what I was there for before and continued being incredibly friendly and welcoming! The breakfast was great with a good variety of options for hot breakfast. Would highly recommend anyone staying in Greeley to check availability at the Best Western and stay there if possible!
Hi Brandon! Thank you for this wonderful review! Thank you for staying with year-after-year! That is the highest compliment we can receive! ^_^ We hope you made it home safely and we will see you again next year!
Great hotel, clean, friendly staff. I have enjoyed staying at this facility for several years when i visit Colorado. Beds sleep great and its nice to have a frog and micro wave in the room. The cleaning staff was great and people at front desk were very helpful. I love their waffles.
We greatly appreciate you and your feedback! Its always a pleasure having you stay with us, hope to see you again soon!
We came out for a week long softball tournament. We had booked at a pos hotel across the way. We immediately checked out and came to this hotel. They were AMAZING! The management was so accommodating FOR OUR WHOLE TEAM!!! They were extremely patient with all of our families and kids. Jayden was working the front and was kind enough to call the manager to help assist us who stopped her life and plans to come help us. We are so appreciative! The hotel was clean and NEWLY RENOVATED. The rooms had a fridge AND a microwave. They have breakfast, indoor pool, comfortable beds, a small but usable gym and laundry. Super excited to find this gem. We will definitely be back! Thank you for making this trip an even better one with your kindness!
Thank you so much for staying with us at the Best Western in Greeley Colorado! It was our pleasure to host your team during the Colorado Sparkler's tournament. We hope your team had a great time playing in this long standing, Northern Colorado event. It means a lot to us that you took the time to write an amazing review about your stay. We are so sorry you had an unfortunate stay at the hotel across the way, but are glad we were able to be here for you! If you are ever in the Greeley area (or Northern Colorado) again we would love for you to host your team again! Teams love us as we have much to offer... especially the guest laundry to keep those uniforms sparkling white. ;)
Great stay! Both Ben and Emily were fantastic at check-in. Nice, friendly, and efficient. I was a labor-intensive guest, but they fulfilled every request with a smile, and were helpful with dinner suggestions. The next morning, Emily went out of her way to wrangle me a room for a last minute stayover (in a nearly sold out situation) by upgrading me with my Gold status perks to a King Suite (I'd completely forgotten I was Gold, and what that could do for me, despite being thanked for it at check-in AND given the goodie bag, thanks to a case of travel zombie brain), and I was able to get a much needed day of rest in a relentless week of road travel. BIG thanks to awesome Emily for making that happen, Thursday morning!!! Basically, Ben & Emily just did everything right! We had a great conversation about travel and the places from which we'd moved, and about the crazy, windy day. Just delightful people, a credit to your organization! Both rooms were very clean and spacious. Huge TVs! Got to see the new Death On the Nile on practically the “big screen”, so it was just gorgeous! Internet was perfect, and didn't kick me off in between sessions (I have hated that at other hotels, so this was noteworthy). The beds and pillows were so great, and I really needed that, because a previous hotel had just absolutely wrecked my back with their cement block mattress. I slept straight through the night, which almost never happens for me at hotels. Good shower pressure, and plenty of hot water in the morning, despite sold out status. Lots of stores and restaurants nearby, but not noisy. I would definitely stay here again!
Thank you for the amazing review! We as a staff only want you to have the best experience possible when staying with us. I will make sure to pass your compliments along to Emily. I am sure she will be happy to hear she helped make your stay a memorable one. Our staff always makes sure to recognize the loyalty of our Best Western members. Our hotel was renovated in 2019. I am happy to hear you enjoyed our updated room amenities. We look forward to seeing you the next time you are passing through Greeley, CO!
Don't even try the rest of the hotels on the block! This hotel is fresh and clean. I think it's been newly renovated. Staff is so caring and cheerful. Heated pool and full breakfast was the best part!
Thank you for your review! Also, thank you for noticing our renovations. We just renovated as of 2019. I will make sure to tell our staff that you enjoyed your stay with us. I'm happy to hear you had the opportunity to relax in our heated indoor salt water pool and enjoyed our full buffet-style breakfast! We hope to see you again next time you pass through Greeley, CO!
Great place for love! This is the night she told me she's madly in love with me, and then we turned off the lights, and you know! Woke up the next morning, and I looked at her sleeping, head on my shoulder, I love her!
I had stayed 3 days at comfort inn and suites 2 doors down. I paid 780 for those days. The room was disgusting. The staff was put out by my even bothering to notify them. There were burn holes in the curtains and linens. I can go on and on. This was there biggest and nicest room so they said. Any ways I left there pretty upset and noticed the BW 2 doors down. When I was a kid you didn't wanna go there. But this hotel was the only one on the block that appeared to be renovated since the state was founded. Very clean and modern. Well kept. Very kind and courteous staff. Charyl and Janea were awesome! All the folks here are top tier customer service professionals! I dare say more so even than Hilton hotels. Where I normally stay! I give them 10 stars! I had a couple minor issues with the tub and being located by stair well. But these are normal little problems! It's how they handled those problems that set them above and beyond! For the price you get well beyond that level of service!
Thank you for the great review! I will make sure to pass your compliments along to our staff. They will be happy to hear about your experience. I am sorry to hear about your experience at Comfort Inn. We are newly renovated as of 2019. Everything in our rooms is practically new as well as our other amenities such as the salt water pool, fitness center and business center, just to name a few. Our staff aims to provide a guest experience above and beyond the normal cut. Both through the cleanliness of our facilities and the attitude and appreciation our staff exhibits to our guests stay. We hope to see you again next time you are passing through Greeley!
Beautifully Renovated EVERYTHING! Rooms, lobby, pool, fitness center, business center, laundry room… everything! … and everything was CLEAN and neat! Warm, FULL Extensive Breakfast. From biscuits and gravy, to eggs and peppers to a cool pancake machine! And they kept it fully stocked and clean! Friendliest Staff! Every single person we encountered was so helpful and warm. Great Fitness Center with various machines! I used the elliptical and bike and free weights. But they had so much more! … even a legit water-bottle refill station! Business Center was really easy to use for printing! Heated Indoor Salt water pool and the fun kicker… next to a cute outdoor patio WITH BBQ grills! This hotel has it all! Can't say enough good things! Definitely the BEST one on the block. I stayed at the Hampton down the street before, but I've found my new hotel at the Best Western Greeley!
We want to say a huge thank you for such an amazing review! We love everything about our hotel and are very happy to see you did as well. Thank you too for the positive staff mention. Not only do we feel we have the best hotel on the block but we feel we have the best staff in the area!! We look forward to seeing you back again soon. If there is anything at all that we can do to make your future stays here an even better one do not hesitate to ask. Until the next time stay safe in your travels.
My husband and I were seeking a King bed/NP/NS for one night (12/01) after driving in from Moab, UT and were extremely tired. We had arrived after a disappointing experience at a nearby BW Plus and thought we would take a chance on a Blue Logo BW. So glad we did. Tina S, the front desk lady, offered us a room and after explaining what happened at the BW Plus, took us to see a King room - nice, clean, comfortable with modern décor and a bright, clean bathroom. SOLD! We slept like a rock never even turning on the TV and the hot breakfast was very good as she said it would be. I mentioned how pleased we were with our stay and raved about the front desk lady and was told she was the front desk manager. So Tina - Thank you so much for your hospitality - your courtesy was so greatly appreciated!
We want to thank you for the time to complete a review of your stay with us. We are so happy to hear your experience at our BW Blue was a great one! I am so sorry to hear your Bw Plus experience was not a great one. Thank you so much for the positive staff mention! We have such an amazing staff and I love seeing them mentioned in reviews. Tina is such an great asset to our hotel. We hope to have you back to stay every time you are in the Greeley area and are needing a room. Be safe in your travels until the next time.
A great location, newly renovated, staff very friendly and helpful, rooms are very nice, beds are comfortable, served full breakfast, great for the price. We enjoyed the king suite with sleep sofa as we were there for several days.
We would like to thank you for taking the time to leave such a positive review of your stay with us. We are so happy to see you enjoyed everything about your stay! We really appreciate the positive staff mentions. I have a great crew here and I love seeing them mentioned. We hope to have you back again any time you are in the Greeley area and are looking for a room. Until the next time stay safe in your travels!
Book on line with the company not through any travel agency like Travel companys Five star for this Motel exelent service, food, and staff is the only place we stay when in Greeley Colo. so please stay there
We would like to thank you for taking the time to leave such a positive review of your stay with us. This review came through as a 1 out of 5 but after reading it we see you did really enjoy your stay. We are so happy to see you enjoyed everything about your stay! We really appreciate the positive staff mentions. I have a great crew here and I love seeing them mentioned. We hope to have you back again any time you are in the Greeley area and are looking for a room. Until the next time stay safe in your travels!
Great motel. Super good staff. Very clean and easy to get to town and other places from the motel. Other guests were courteous and friendly. Breakfast was excellent, pool was clean and the exercise room looked the same
We would like to thank you for taking the time to leave such a positive review of your stay with us. We are so happy to see you enjoyed everything about your stay! We really appreciate the positive staff mentions. I have a great crew here and I love seeing them mentioned. We hope to have you back again any time you are in the Greeley area and are looking for a room. Until the next time stay safe in your travels!
Rooms were clean and well stocked! When our trash was full, we just set it out and it was emptied right away. Breakfast had plenty of options for all of us. I wish I could take the bed and pillows home, great nights sleep!
We would like to thank you for taking the time to leave such a positive review of your stay with us. We are so happy to see you enjoyed everything about your stay! We hope to have you back again any time you are in the Greeley area and are looking for a room. Until the next time stay safe in your travels!
Staff was exceptionally nice. Very clean. Bed was very comfortable. Pillows were too fluffy for me. Great location and was safe. Had a pool that was indoors and looked very clean. Overall made our 3 nights a great experience.
We would like to thank you for taking the time to leave a positive review of your stay with us. We are so happy to see you enjoyed everything about your stay! We hope to have you back again any time you are in the Greeley area and are looking for a room. Until the next time stay safe in your travels!
We booked a room at the Best Western Greeley to celebrate my daughters 11th birthday. The manager and staff had made it a point to make my daughter feel special on her big day. The rooms were clean and comfortable, the staff was friendly and amazing. It was well worth it!
Dear Tiffanie I am sorry it to so long to respond. I am so very happy to see that your daughter and yourself had such a great stay with us. You only turn 11 once so we wanted it to be extra special! We hope to have you back for more staycations soon. Let us know if there is anything we can do to make you next stay just as great.
Stayed here last week, just for the night. It is a newer clean hotel with comfortable beds. We choose this hotel bc of the sketchy reviews many other hotels in the area where receiving. I'd give it the highest rating but they put a $75 hold on my card for 4 days. This is completely unnecessary.
We want to thank you for taking the time to leave a positive review of your stay with us. We love hearing how we are doing from our guests perspective. We do understand the incidental hold can be inconvenient when traveling but want you to know it is pretty standard practice nation wide. Most hotels take it automatically without letting you know up front. We like to make you aware at check in so it is not a surprise later. We do hope to have you back to stay if you are ever back in the Greeley area. Until the next time stay safe in your travels!
Info I was given on day 1 was different than day 2 when I tried to cancel the 2nd night when my car was fixed. Manager at desk was rude and not flexible to put the customer first. Made bad day worse...
Dear Kandice We understand that your car was repaired earlier than you had expected however our checkout time is 11am. Our cleaning staff are only there from 830am to 130pm. You waited until after 3pm to try to checkout. We were sold out and can not sell a dirty room. This was simply explained to you calmly but the front desk agent. I understand customer service because that is what our hotel is known for, however just because your plans changed that does not mean we need to take a loss because you are a customer who no longer wants to pay for a room that you had already occupied for a day and a half. There are check in and check out times in place that the staff iare required to follow which are clearly posted on our wall at front desk and the registration card that you signed. After reviewing our security footage your behavior towards the front desk staff was unacceptable. We actually had a guest who was present during your verbal attack come to the front desk yesterday morning to tell me how impressed he was with how my staff handled the situation. We have since placed you on our no stay list because I will not have my staff treated the way you treated her. We wish you luck in your future travels.
Customer service definitely excellent. Staff cares for the customers. Always keeping their smiling face. Internet service very helpful to print the boarding pass. Laundry services great. Pool definitely great.
Thank you so much for your amazing review! We enjoyed having you stay with us. We really appreciate your positive staff mentions. We have such an amazing crew here and I love seeing them mentioned so often in surveys and reviews. We can't wait to have you back again. Until.the next time stay safe in your travels.
The staff was nice and friendly upon our arrival. This time around the hotel failed at having clean supplies and a clean room. The room was a little dusty.. The desk chair in the room was dirty and at least one towel was visibly dirty,. The fitness room lacked clean towels. There was nothing available to wipe down equipment for usage .
We are so sorry to see you did not enjoy your stay while here. We are typically known for our cleanliness so I am very sorry if this was not your experience. We do have sanitizing wipe dispenser in our fitness center built in to the trash receptacle . We checked after your survey came through to see if it had run empty without anyone noticing but there are wipes in there. We do apologize for the lack of workout towels. When we are sold out with teams it is hard to keep enough towels stocked as they tend to take them to their rooms. We do have additional orders of towels that have been on back order for months due to supply shortages. We do hope that if you ever get back to the Greeley we do hope you would give us another chance. Stay safe in your travels until next time.
We have traveled to Colorado multiple times over the last 2 years as my husbands family lives in 3 locations in Colorado. We have always stayed in Best Western as we find their Service Exemplary and will continue to be loyal guest.
We want to thank you for taking the time to leave a review of your stay with us. We really appreciate hearing such positive feedback from you. We love hearing how we are doing from our guests prospective. We hope to have you back again the next time you are in the area visiting family.
We highly recommend this particular hotel for several reasons...great staff, very nice/clean, quiet, good amenities (grab and go breakfast, pool, etc), and it's location to restaurants, shopping, etc. We actually didn't have a reservation and just walked in, hoping to get a room. We were greeted by very friendly and professional staff, who helped us find a room, in a quiet end of the hotel, for a very reasonable price. Highly recommend!
Thank you so much for the fantastic feedback! We appreciate you taking the time to let us know how we are doing. Thank you for the positive staff mentions as well. I have an amazing team here and absolutely love seeing them acknowledged in reviews! We hope to have you back to stay every time you are in the area.
Great staff, very clean, great location. Beds were great! I miss having the hot breakfast due to COVID but they did grab bags for breakfast which was okay. I think once COVID is settled down it will come back great as well. Great place to stay in Greeley!
Dear Jessica We want to thank you for taking the time to leave such an amazing review! We love hearing how we are doing from our guests perspective. We really appreciate the positive staff mention. We have an amazing team and i love seeing them mentioned in reviews! We appreciate your understanding on the breakfast and hope to be allowed to resume our hot breakfast soon. We hope to have you back again to stay the next time you are in the Greeley area. Until then stay safe in your travels. Charyl Gardner General Manager Best Western Greeley
Best Western is by far the best hotel that my family and I have stayed at. The rooms are very clean and very comfortable. The amount paid is very well worth it, we have stayed at similar hotels and we were not satisfied with certain things around the hotels. I have no complaints about Best Western.
Thank you so much for such an amazing review of your stay with us! We love seeing how we are doing from the guests perspective. We appreciate the cleanliness review because right now that is everything when deciding where to stay when traveling. We hope to have you back again whenever you are in Greeley and are needing a room. Stay safe in your travels until next time.
Everyone was super friendly and kind! Breakfast was ok, but with covid what can ya expect. Wifi went out a couple times, but that normal. The room was great. Loved the fact that I had 2 beds! But what I LOVED the most about this stay besides the ladies at the front desk was their Gym! I was able to workout everyday for up to an hour and a half, it was nice and cool, and you could watch tv if you wanted too! Amazing definitely will be staying here again if I come back to Greeley
Dear Jasmin Thank you so much for such a great review! We are so happy to see you enjoyed your time with us. We appreciate the positive staff mention. I am so happy you enjoyed the gym too. We cant wait to have you stay with us again the next time you are in Greeley!
Comfortable, clean rooms. Friendly staff. Did not use but pool area looked to be in good shape and clean. Only real negative was traffic noise from hwy 34. Advise asking for room on opposite end of hotel if you are not used to traffic noise.
We want to thank you for leaving us a positive review of your stay. We really appreciate the cleanliness mention because as we know right now that is of the top most important deciding factors for travel. We hope to have you back again any time you are needing a room in Greeley.
We received an unexpected upgrade to our room, and it came just in time too for our Valentine's Weekend. Made our weekend that much more enjoyable. Wish breakfast was better, like other hotels have, but understandable because of Covid
Dear Naomi We really appreciate you taking the time to complete a review of your stay with us. We are so happy the upgrade made your Valentines Day weekend better! We do hope some day soon we will be allowed to offer the full hot buffet again. We hope to have you back to stay every time you are in the area and are needing a room. Stay safe in your travels until then.
All the staff are friendly and care about your stay always asking how they can make your stay better. I would recommend this hotel to anyone for whatever kind of travel you are doing. Easy access parking area I drive a large service truck that the parking lot accommodates nicely.
Dear Travis We really appreciate you taking the time to leave us a review. We always enjoy having you here! I am happy to hear our amazing staff makes you feel so at home when you are away from home. Enjoy your time at home. We will see you again soon.
Tina is amazing, she made check in quick and easy. She had to multi-task so many things at once, all while making us feel #1. The room was clean and comfortable. Very quiet, and safe. I would highly recommend to all.
We want to thank you for such detailed positive feedback regarding your stay with us. We love hearing how we are doing from our guests perspective. We really appreciate the positive staff mention as well. Tina is pretty great! We have an amazing team and I love seeing them mentioned in reviews! We hope to have you back to stay every time you are in this area and are needing a room. Stay safe in your travels until then!
clean, updated, friendly staff, easy check in and out, great price! for being close to highway, noise was not excessive and parking was safe and open, quiet at night and no issues with any of the times I have stayed here.
Dear Allison We really appreciate you taking the time to leave a positive review of your stay with us. We love hearing how we are doing from our guests perspective. We hope to have you back to stay with us every time you are in Greeley and are needing a hotel room. Stay safe in your travels. See you soon!
Clean rooms and fairly new facility. Great value received. Conveniently located with several dining options nearby. I prefer staying at Best Western properties and was lucky to have found this one in Greeley.
Dear Gary We really appreciate you choosing to stay with us. We really appreciate your positive feedback. We love to hear how we are doing from our guests perspective so thank you. Please let me know if there is anything at all that we can do to make your stays here even better.
We stayed without a reservation during a crisis. The staff was kind and calming. The room and facilities were perfect. It couldn't have gone more smoothly if we had planned it for months. I highly recommend this Best Western without hesitation.
We appreciate you taking the time to leave us such a great review! I am so happy to see my staff was a positive light in such a uncertain time in your life. The short notice evacuations put a lot of people scrambling without any real direction. We were happy we could be a comfortable place to land while the situation was unfolding. I hope all things have returned to normal for you. If you ever get over this way again we would love to have you back again! Stay safe.
Wonderful property with a great staff. During pandemic the staff was very safety concious and attentive to my requests. Room was clean with modern decor. The bed was comfortable and provided a good nights sleep after a long days ride.
Dear Jason We appreciate you taking the time to review your stay with us. Thank you for the detailed feedback and the positive staff mentions. It really helps to know whether or not we are meeting our guests expectations. Please come back and see us again the next time you are in the Greeley area! In the mean time stay safe in your travels.
We were here for our daughters nursing school pinning ceremony. During the time of COVID we were unable to find a restaurant that could accommodate our large family to join the zoom ceremony and celebrate. The hotel allowed us to use their conference area for the ceremony and dinner. Since we are such a big family this was a huge gift to us and our daughter. Plus the rooms were so nicely updated and comfortable! We will be back. Thanks Best Western. You made our celebration a success.
Thank you so much for leaving us such a positive review of your stay. I am very happy we were able to assist in making her pinning ceremony day special for you all. We know that everyone's sense of normal and family togetherness has been completely disrupted due to covid restrictions, so we were more than happy to help make a few hours together celebrating happen for you all. Tell your daughter congrats on her accomplishment! We hope to have you all back to stay again any time you are in the Greeley area. Until then stay safe in your travels. Charyl Gardner General Manager Best Western Greeley
We'd reserved a cabin at Stone Mountain Lodge and it was a disaster. We checked in and then left less than ten minutes later. It was late, we were tired and very upset and disappointed, I was trying to find a hotel using potty-at-best phone service and questionable internet. We'd stayed at Best Western Southwest in Denver (also highly recommend!!!!!) and so I called Greeley's BW. The woman who answered the phone was upbeat, supportive, gave me all the information I needed, and told me that (due to the terrible connection), I could just travel there and check in when I arrived, there were two rooms available. And they were fantastic rooms. No odor. Clean sheets and bedcovers. Very tidy, well-appointed, soft beds, and a small to-go breakfast in the morning. There is not a single thing I would complain about...it was the polar opposite of the cabin we'd expected to stay in! I suspect that we'll be staying at a lot of BW in the future. I had a great experience traveling and staying in them nearly 30 years ago and this time was even better. Both times!
Thank you so much for such the amazing review of your stay with us! I am so sorry your cabin plans did not go as planned, however we are very happy it led you to staying with us. I am very happy to see we exceeded your expectations with our cleanliness during this questionable time of travel. We have implemented cleaning routines that far exceed the CDC recommendations because our guests are very important to us. We really appreciate the positive staff mention. We have an amazing team here and I love seeing them mentioned in reviews. We hope you get back our way again in your future travels. Please let us know there we can do anything to make the next stay here an even better one!
During this pandemic, I am looking for extreme clean, comfort, and attention to social distancing. BW in Greeley was definitely above par on all points. The room was spotless; breakfast was a decent grab-and-go; even the front desk clerk poured me coffee in order to maintain cleanliness. I also thought the bed was one of the most comfortable I had ever felt in a hotel. The place was quiet, clean and comfortable
Thank you so much for such a great review! We are doing our part to keep all travelers safe during this pandemic. We have always had high cleaning standards but have added so many new things to our staff routines to make sure things are extra clean. We hope to have you stay with us every time you get back to the Greeley area. Stay safe in your travels. Hope to see you back soon!
I booked reservations via phone call and was greeted and treated with the warmest of care. When we arrived it was late on June 19, 20 and the young lady went out of her way to assist us with our bags. I am handicapped and we needed assistance. I have stayed exclusively in Best Western for the last few years and we have never been disappointed.
Dear Cathy We want to first thank you for your loyalty to the Best Western brand. We appreciate the positive review of your stay with us. We have a really great team of employees and I love seeing them mentioned for their above and beyond customer service . We hope you will be back to stay with us again soon. Until then stay safe in your travels!
The staff is amazing here, especially Tina. That girl went out of her way to make sure I was attended to, very caring. I visit Colorado once or twice a year and always stay here. The room was very clean and comfortable. No complaints here.
We want to thank for the glowing review of your stay with us. We have such an amazing staff and I love seeing them mentioned in reviews! We appreciate your business in this weird time in travel. We hope to have you back to stay with us every time you are in the Greeley area and are needing a hotel room.
I was very impressed with all aspects of this Best Western's services and offerings. The rooms were clean, comfortable, and the quality of the perks (gym, cookies at check in, etc) and the staff were awesome too. If I am in Greeley again, I will stay here.
Dear Jake We really appreciate such a positive review of your stay with us. We love hearing how we are doing from the guests perspective! Especially when its positive. We are so happy to see you will stay with us again when you get back to the Greeley area. Hope to see you back soon. Have a great weekend!! Charyl Gardner General Manager Best Western Greeley
Awesome experience with my stay. The rooms are well lit, plenty of power source outlets. Awesome breakfast and lobby area....quite and safe area around motel...essay access to restaurants and highway and still quiet.
We want to than you for taking the time to leave a positive review of your stay with us. We are so happy we could make your time away from home comfortable. We love hearing feedback from our guests it lets us know how we are doing from our guests perspective. We aim for a great customer service experience. We hope to have you back to stay with us anytime you are in the Greeley area. Please let us know if there is anything at all we can do to make your next stay even better than your last. Have a great week and we hope to see you back again soon.
Had a very nice stay, wish we could have stayed longer! Alas, I did not have enough time to enjoy the workout facility or the beautiful pool. The staff was wonderful and we enjoyed breakfast. There were enough options that everyone was happy.
Thank you so much for the positive review of your stay with us. We really appreciate hearing how we are doing from our guests point of view. I am so happy to hear you had great interactions with our amazing staff and that you enjoyed our breakfast buffet. Hopefully next time you stay with us you will get to utilize our fitness center and pool. We hope to have you back to stay again very soon. Until then have a great week!
Where do I start? 1. Make sure you take pictures and video of room before you leave the room OR set up a motion camera to record you in the room!! GM likes to make fake claims of “Smoking” in the room to charge you $250 cleaning. She said they found 2 ashes but when escorted back up to the room “AMAZING” room was cleaned and no sign of smoking! All I can say is SCAM, SCAM, SCAM! 2. If you interact with GM, I STRESS THIS, make sure you are recording the conversation. She attacked me as a mother, just rude from the start to the finish. RECORD RECORD RECORD!!!! 3. Cleaning crew started to use the fact that a dog was in the room but was shut down fast because the dog is a service animal. RECORD RECORD RECORD!! 4. We were also over charged for our stay by about $25 on top of the "smoking" cleaning fee. We have stayed at this hotel on a number of occasions and normally have a good experience. Won't stay here anymore and the GM doesn't care that they lost our business. Good luck to everyone and hope you don't get caught up in the GM's Scam. We will be contesting the charge through our bank and also through Best Westerns Corporate office.
Marijuana use of any kind is prohibited at our property. When I took your husband up to the room at his request it was 2.5 hours after you had checked out. The purpose was to show him it still smelled like marijuana even after the room had been cleaned by housekeeping. He did state he could still smell it but didn't think it was that bad. We showed him the pictures of the ashes on the bed ,table and window because the room had already been cleaned. We had to put the room out of order and run an ionizer for 24 hours. Which was a loss for us. I do believe some of the details of the situation may have been relayed back to you differently than how it took place. Just a reminder that the $25 overcharge is the incidental hold that we let go of at checkout. Your bank may take up to three days to release the hold. We do hate to lose business but can not allow marijuana usage in our property no matter how many times you had stayed here before. We wish you the best.
This hotel is so clean and well put together, The rooms are beautiful and were so clean. The staff is wonderful and so helpful. The pool and outdoor area was a great relaxing place to hang out with the family
Dear Amanda We really appreciate the 5/5 review. We are very happy to see you got a chance to use our new outdoor patio area.Thank really appreciate the staff compliment . We have some pretty great employees here and absolutely love seeing them mentioned in reviews. We hope we will see you back again very soon.
This hotel has been updated and has a lot of the same amenities as pricier chains, such as great beds & bedding, nice decor, a good hot breakfast, and even cookies at check-in! Location is next to the highway, but the noise wasn't an issue for us.
Dear Lisa We are very happy to hear you enjoyed your stay with us. We enjoyed having you here. We really appreciate your feedback and the 5/5 rating! We do hope to have you return any time you are needing a hotel in the Greeley area. Hope to have you back again soon. Charyl Gardner General Manager Best Western Greeley
I have nothing bad to say about this place. Check in was great, Room was great, first floor right next to breakfast, AC worked great! Bed was comfy, room was clean. Bathroom was spacious. Might bring your own pillows, theirs were ehhh
Dear Ardie We are very happy to hear your stay with us was a great one from check in to check out. We really appreciate the 5 star rating as well. We hope that you will stay with us again the next time you are in the Greeley area needing a hotel room. Until the next time have a great week!
This place was great from check in to check out. The room was perfect, there was everything we needed and the front desk was super welcoming every time we needed something. the breakfast buffet was amazing! Definitely recommend this hotel and will be staying here again
Dear Jory We want to thank you for such a positive review of your stay with us. I am so happy our staff was warm and welcoming. We have a great staff and I enjoy seeing them mentioned so often in reviews. We hope to see you again soon. Have a great week!
Great hotel with friendly, approachable staff. Had a rough journey into Greeley and arrived late evening to be meet by a friendly face who efficiently processed my booking in and made sure I had everything I needed, even made me a fresh pot of coffee. A really great start to my stay. Free breakfast had a good choice of items and the breakfast room was clean and tidy.
Dear Kevin I am so sorry to hear your journey to Greeley was so rough. I am very happy to see my amazing staff were able to make the day better. We are even happier that the rest of your stay was just as great as you check in experience. We really hope to have you back the next time you are in our area. Have a great week. See you soon!
There awesome. ( everyone) the breakfast was always ready early for the workers leaving by 5 am. Rooms we top notch cleaned and serviced. Friendly atmosphere with positivity. Great group of people making you money. Im from canada and never felt more at home in any hotel
Dear Dan We absolutely enjoyed getting to know your entire crew of guys over the last three months. We are all so sad that you had to go home. You all became like a part of our Best Western family. We do hope you will come to visit from time to time. Hope your family and dog were as happy to see you as you were to see them. I am so glad we got to hang out on the patio for a bit before you left. Miss you all already!!!!
Everything here felt fresh and clean. Super comfy bed,friendly and helpful staff. The breakfast was adequate...better than some. We would probably stay again even though it was a little expensive to us
Dear Derek Thank you for completing a positive review of your stay with us. We really appreciate your positive mention of our staff. We have some pretty amazing employees here and feel very lucky to have them. During the peak season we know rates can seem high. This area is very busy a large part of the year. Our rates are very competitive with surrounding hotels. I am very happy to hear you will stay with us again in your future travels. Traveler tip this time of year the color change on the trees driving through the mountain canyons are amazing and our rates are getting lower as we exit peak season. So we hope to have you back very soon!
Our experience at this motel was great in every way. The room was spotless with wonderful white bedding and towels. The people we interacted with were all very nice. From check-in, cleaning people and also those preparing the great buffet for breakfast, which had many selections, gave great satisfaction. We will definitely stay there again when we visit Greeley.
Thank you so much for your great review. We really appreciate the positive feedback. I love seeing our staff mentioned as such a positive point during your stay. We have amazing people working here and I am glad it comes through as such. We are very happy to hear you will be returning to stay with us any time you are in the Greeley area. Please let us know if there is anything at all that we can do to make you next stay even better. Hope to see you soon! Charyl Gardner General Manager Best western Greeley
Great hotel with awesome customer service. Rooms are clean, ac works, suites have two flat screen tv, fridge, microwave, coffee maker. Good supply of towels. Great location with restaurants & mall close by.
Thank you so much for your positive review. We really appreciate hearing how we are doing from our guests perspective. Great customer service is what we strive for from Management to maintenance so I am so happy that was your experience during your stay. We are very happy you love all the updates and upgrades we did to the rooms during remodel! We hope to have you stay with us the next time you are in the Greeley area. Hope to see you back soon. Charyl Gardner General Manager Best Western Greeley
No room service. Was done for the day and no towels was given to me and I ask front. Desk she said there was none to clean the rooms it was only 1 pm when I check in she only charge me 1night I was staying 3nights that was a mess check in every morning
Dear Araceli I am so sorry to see you did not enjoy your stay with us. This time of year things are slower so our housekeeping is typically gone by 1:30 2:00 daily. Any room that still has a sign on at that time is marked sign no service. I am going to meet with my entire front desk about this as they are trained to dump trash and restock towels in the event that a guest has missed housekeeping services. It sounds as though you did not get that either. We are typically known for our great customer service so I apologize for your experience being less than amazing. I will be contacting directly in hopes to continue this conversation.
Nice hotel, nice remodel, and nice rooms. A new GM is the only thing I'd highly recommend. Charyl is very argumentative and horrible with customer service. Will not go back if she is there. The angry look on her face is frightening. She is not friendly at all and very condescending.
Dear Shana I am sorry it appears you had a bad visit at our hotel. We do not show a guest with the name Shana ever having stayed with us so I could not look up specific reservation details. I would love to hear what your situation was , what you experienced that led to this review and when this occurred as we have not had any negative interactions with a guest requiring my assistance for quite some time. Please reach out to me if you would like to talk further.
We were only staying in town one night but all the staff were extremely accommodating and the facility was super clean. There was plenty to choose from for breakfast. We would definitely stay here again.
Thank you so much for leaving us such a great review! We really love hearing how we are doing. I am very happy to see we exceeded your expectations in all departments. We have such an amazing staff and I love seeing them acknowledged in reviews. We are happy to hear you will be staying with us again the next time you are in town. We hope to have you back again very soon. Until then have a great week! Charyl Gardner General Manager Best Western Greeley
this is what you expect when you want a nice hotel with an awesome breakfast. would highly recommend this to family's just for the breakfast the staff is super friendly. rooms are new beds are super comfy you can definitely tell that the owners care about the property
Thank you so much for the great review of your stay with us. We have an amazing staff no matter which department you have contact with you will have a great experience. I love seeing them recognized by our equally amazing guests. We are very fortunate to have local owners who genuinely care about their hotel. We have them on property regularly just making sure things are in great working order. When they are not here they are just a text or phone call away. We are so happy you loved our breakfast. We were very excited when we went through our brand change and were finally able to make great additions to our breakfast buffet. Best Western gives us some freedom to add better than basic hotel options. We hope to have you back every time you are in the Greeley area. Thank you again for your continued business!!
I was absolutely happy and satisfied with my room. The beds comfortable pillows awesome!(My kids wanted to take them home) Everything worked was clean updated no complaints. The only negative thing I could say is the pool was on the small side and sadly no hot tub. Otherwise everything was wonderful!
Dear Riki We want to thank you for taking the time to complete a review of your stay with us. We appreciate you rating us 5 stars. We are happy to see you loved our newly remodeled rooms. I am sorry you were disappointed by our lack of hot tub and pool size. We as many hotels are had our hot tub removed over 4 years ago. Hot tubs though enjoyable really are more of a liability than an asset to a property. We do hope the rest of your stay was so great that despite no hot tub you will want to stay with us again the next time you are in the Greeley area. Thank again for choosing to stay with us.
In Greeley it's the place to stay, they are just finishing their remodel and I'm sure when it's done it will be exceptional.check out their web side and decide. Hope this is helpful to those that aren't familiar with the area .
Thank you so much for such a great review! We are completely finished with our remodel and love how beautiful the hotel is. We hope to have you stay with us again the next time you are in the Greeley area. Yes to anyone unsure of where they want to stay while in Greeley please go on our website and look at all the amazing modern updates we have done. We will be adding exterior photos soon. Hope to have you back again soon!
The credit card that was used to guarantee the reservation was fradulantly charged for the room and tax with additional charges of $250. No written authorization was given for any charges but general manager refuse to reverse the charges. The front desk clerks failed to obtain a form of payment.
I am so sorry your sister decided to smoke in a nonsmoking hotel while staying in a room on your credit card. I would have loved to have a rational conversation with you so we could have tried to correct the situation your sister put you in. As i told you on the phone during our brief conversation screaming at my staff or myself with profanities will not be allowed. Once you start calling someone out of name and dropping profanities the conversation is over. We have tried to reach your sister regarding paying for her smoking charges so we can refund your card however she has chosen to ignore all attempts. Your anger is misdirected.
Very, very nice hotel. Everything was good and no surprises. The room was great and looked new. The Greeley area has really grown. A little cow smell, but not a problem. Too expensive in Longmont and Estes park, Greeley was very reasonable.
Thank you so much for the 5 star rating of your stay with us. We are so happy to see you liked all of the beautiful changes we made during our complete remodel. We We love how everything turned out and love hearing that our guests do too. We know Greeley has grown so much over the past five years. We are a very busy town especially in these summer months. We love that we are the perfect location to stay at being just under an hour to Denver, Estes Park and Cheyenne. We do hope to have you back with us again soon. Thanks again for staying with us.
Freshly remodeled, great breakfast, comfortable quiet rooms. Encountered 2 ladies that worked night shift (Candice and I want to say Tina?) Very nice,friendly, easy on the eyes. Will stay here again. No shuttle service, limited shared parking. Great housekeeping gals as well.
Dear Guest We want to thank you for the positive review of your stay with us. We truly appreciate the shout out to our fantastic team of employees.Candice is amazing and Tina is brand new and loved having her name mentioned already in a review. We do hope to have you back again soon.
Very nice hotel - newly remodeled, very friendly staff, great "free" breakfast with lots of choices, fitness center and pool are nice, rooms are kept clean and bed was very comfortable - walking distance to Crabtree Brewery, close to many other places to eat
We want to say thank you for taking the time to leave a positive review of your stay with us! We really appreciate your positive feedback and are very happy you enjoyed your stay with us. We hope to have you back again the next time you are in the Greeley area. Hope to see you soon!!
The Best Western in Greeley seems brand new. The rooms are clean with high grade linens and towels, the staff is welcoming and the breakfast offered numerous choices. I used the pool every day which is small but a pleasant temperature. They also have a business center I used to print my airline tickets and excellent WiFi
Dear Julia Thank you so much for that amazing review. We are very happy to see you had such a great experience while staying with us. We are completed a full 2 year remodel in January so everything in the hotel is basically brand new. We upgraded our breakfast as well and it has been a huge hit with our great guests. I am glad you enjoyed the indoor heated pool as well. We hope you will come back and stay with us for years to come. Hope to see you back soon!
This place is clean and great , stay 2 night, housekeeping was great, pool temperature was good, staff was fantastic. Breakfast was good, alot of choices , and the next day they change breakfast, so you gave something different, but the food was good, Next time I go, this will be my place to stay. Wonderful
Dear Nana We really appreciate such a positive review from your stay with us. We love hearing how we are doing from the guest perspective. I am so happy to see we exceeded your expectations. Please come see us again soon!
Great place Hotel is newly remodeled and very clean. Outdoor patio area with 2 gas grills was a plus! I would recommend this place for anyone. Hotel staff was accommodating and resourceful!!! Central located.
Thank you so much for taking the time to leave a positive review! We really appreciate your feedback. I am so happy to see you enjoyed our newly added patio area and grills. Thank you for the staff mention. We have a great crew here and I love seeing them acknowledged. We hope to have you stay with us again the next time you are in the Greeley area.
Hotel was newly renovated, very clean, super friendly staff, very comfortable beds, good breakfast with nice selection, accommodated our group without issue, refunded our second night when our tournament was cancelled
We want to thank you for taking the time to leave a positive review of your stay with us. We really enjoyed having you team in house even though you were rained out. We look forward to having you all back if you get out this way for future tournaments. Good luck in the rest of your season! Charyl G General Manager
First, the good: The room was clean and modern and the staff was efficient and friendly. The bad: The lobby and the elevator were both very small. The ugly: The internet was 2G and was so slow, I was reminded of dial up.
Dear Eric Thank you for taking time to leave a review of your stay. We first want to thank you for the listing positives of your stay. We are very sorry to see it was not all positive. We are a smaller property and as much as we wanted to we had no way to enlarge the lobby or elevator cab. When we were in remodel we completed a full upgrade of our in room WIFI adding one access point for every two rooms. We have not had many complaints since the upgrade so when this review came through we were concerned. We ran a speed test and it was running at optimal speeds so I am not sure what was happening during your stay. I do know we had a lot of kids here with a team all of whom were likely connecting devices at the same time. We hope that the issues you experienced will not prevent you from staying with us again the next time you are in the Greeley area. Please let us know if there is anything at all we can do to improve your next stay with us. Charyl G General Manager
Nice hotel, friendly staff, nice quiet clean room. Pancake machine was a nice touch (and change rather than waffles, which we enjoyed) and other decent choices for breakfast. Great local brewery to hang out at down the street along with other restaurant choices close by.
Thank you so much for leaving us a positive review. We are so happy to see you enjoyed your stay. We hope you will stay with us again the next time you are in the Greeley area! Charyl G General Manager
When you check in let them know how you'd like to pay when you check out. When I checked out I was told my card had already been charged even though I wanted to pay cash and I hadn't even left the room yet.
Thank you for taking the time to leave a review. I want to let you know the way we do billing is pretty standard practice for a hotel. We do charge all cards at audit unless a cash at check out request posted during check in time. We do hope this will not deter you from staying with us in the future. Please let us know what we can do to make your next stay a better one.
Overall our stay was enjoyable.... clean...great breakfast,,,friendly employees...comfortable. There is a pool and exercise room...unable to enjoy it due to lack of time but was clean. The beds were comfortable and the pillows were perfect. Great place to stay.
Hotel was very nice. Everything appeared clean and tidy. Beds and pillows were amazingly comfortable. Hot breakfast was available earlier than stated and was good quality with eggs, bacon, sausage as well as the cold things. Would stay here again if I need a hotel in Greeley.
Amazing service , friendly, attentive, and willing to go out of her way to make sure I had what I needed. I appreciate people like her that take pride in their jobs and genuinely are proud of what they do
Great staff - very friendly, professional and welcoming. Our room was clean, comfortable, updated, and quiet. Rested very well and enjoyed a nice breakfast. The hotel is easy to find and close to restaurants, health care, UNC, and shopping. Will definitely stay again.
I'm not one who likes to stay in hotels, however I found that the BW one that I stayed in was very clean and it's personnel behaved courtesly and professional. The only irritating issue I had was that the free WIFI didn't work properly but hey, what do you expect for free, so overall I thought it was a good experience.
Just stayed for one night but the stay was great. The bed was amazing. I slept so well which is normally hard for me with back issues. Very comfortable bed. Nice clean rooms. The internet is very good and the cable comes with a lot of channels and movie channels for the family and kids. The staff treated us so well. Very friendly and a pretty great breakfast compared to most hotel complimentary breakfasts. Theres snacks in the lobby which was nice. Really loved the decor as well. We had a king bed room and it came with a fridge and microwave. I really liked the toiletries the room came with. More than normal. Qtips, face wipes, nail files. I utilized them all. Feeling very fresh and manicured. I definitely give it a 10 out of 10! Would definitely stay again.
We want to thank you for completing such a wonderful review of your stay with us. I am so happy to see you had such a great stay with us. We really love hearing feedback from our guests on how we are doing. We are new to the Best Western flag and truly appreciate you helping get the word out about how beautiful our newly remodeled hotel looks. Thank you so much for adding pictures too. Its one thing for our guests to hear newly remodeled but a whole other thing to be able to see it from a fellow guests prospective. I have to say I love all our new amenities. The new line smells and works and smells amazing in comparison to our old products. We do hope you come back again soon.
Candice is always willing to help with anything you need good location and clean rooms very friendly under some renovations now but very accommodating about our night shift. Have been here for 2 months and everyone treats you great
Thank you Joey and Brandon for giving Candice and our hotel a review. She will be excited to see her name mentioned. We enjoy having you both here!
The room was clean and comfortable with professional staff at the hotel. Parking was ample and not crowded. They are currently doing a remodel but no noise was evident from it. Breakfast was the standard Holiday Inn fare.
Thank you for taking time to complete our online survey. We appreciate your feedback. We are happy that we exceeded your expectations and hope to have you stay with us again soon.
We spent two nights here, taking a break from the road on our way from California to Michigan. Good service, modern and clean room, good WiFi, better than average breakfast and good location. What else could you ask for?
Ray Thank you so much for staying with us on your way to California. I am happy to see you liked some of the more modern updates we have just recently completed. I am really excited to see you enjoyed our breakfast. It is really hard to wow people who travel a lot when we have little room to go outside our brand options. That usually means our hostesses did a great job at preparing it. We have amazing housekeeping on staff to who do a great job at making sure our rooms are very clean. We really hope you come stay with us again the next time you are passing through Greeley!
This Holiday Inn Express was a nice place to stay. The beds were comfy and the breakfast was good. The pool was clean too. They were making improvements to the hotel when we stayed there, which shows they take care of the place. We would stay at this hotel again if passing through.
We appreciate your review. Thank you for your kind words. We are doing a higher end update to our hotel. We are replacing our tub surrounds with beautiful tile as well as free standing vanities and functional furniture. We truly care about the appearance of this hotel. Its great that our efforts are being noticed. Please come see us again soon.
We went on a family trip for a short stay to visit with relatives. Check in was great and we had great rooms. Clean, spacious, great AC, and newly renovated. There was an indoor pool but we did not take the time to try it out. Breakfast was great. We were there for 3 days and the food varied and was kept in good supply. Food was at proper temperature and we enjoyed the omelets, cinnamon rolls, and the excellent coffee. The room did get a little crowded at time but we went early and managed to avoid the crowds. Parking was sometimes a challenge. Several folks were in transit and parked with a UHaul trailer taking up several spots. We did see where others in transit used a nearby parking lot due to the limited spaces. Staff was very friendly and helpful. They were renovating the laundry area so it was noisy in the afternoon. The renovations should be completed by the end of August. We would definitely stay again.
Thank you so much for taking so much time to write such a detailed review. I am extreme happy to see that everything was so great during your stay with us. It makes me happy to see that our variety of breakfast options were large enough to satisfy over three days. I do apologize for the parking problems. It seems sometimes people do not consider how taking up three or four spots may impact other guests. I wish you would have had more time to enjoy our heated pool. I do also want to apologize for any noise that you may have encountered with us expanding our guest laundry. We have had many requests for more washers and dryers and we are listening. Soon we will have three of each so our guests do not have to wait for the single one we have anymore. It pleases how many reviews we have had lately about how friendly our staff is. I feel really lucky to have such great employees working with me. I love to see them recognized!. We cant wait to have you back. See you soon. I hope
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