Best Western Hotel Beacon Inn,  Grand Haven

4.5/5  - basé sur 504 notations.
1525 S Beacon Boulevard, 49417-2612, Grand Haven, United States - Ver el mapa
+1 616 842 4720 +1 616 847 7821

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Clasificado en primera posición entre los hoteles de Grand Haven por Tripadvisor, el Best Western Beacon Inn es, definitivamente, el destino perfecto para su viaje. Nuestro hotel es el más cercano a las principales atracciones de Grand Haven y se encuentra a poco más de un kilómetro del Parque Estatal Grand Haven, el faro y el centro de la ciudad. Disfrute de hermosas y galardonadas playas, la fuente musical de mayor tamaño del mundo, numerosos senderos por la naturaleza, carriles para bicicletas y los exclusivos restaurantes, tiendas y bares de Grand Haven. El Best Western Beacon Inn cuenta con las habitaciones y las camas de mayor tamaño de la zona con una cama de matrimonio extragrande o dos camas de matrimonio grandes en cada habitación. Todas nuestras habitaciones cuentan con televisores con pantalla plana de alta definición de 40 pulgadas Smart TV, acceso gratuito a Internet de alta velocidad inalámbrico, nevera, microondas, plancha, secador de pelo y cafetera para una taza. Nuestro desayuno caliente completo servido todos los días de 6:00 a 9:30 horas incluye autoservicio de sándwiches de desayuno con carne y huevos, yogur, cereales, pasteles, autoservicio de gofres, fruta fresca, café 100% Arabica, jugos y mucho más. Disfrute de un baño en nuestra piscina cubierta climatizada o relájese en nuestra bañera de hidromasaje abierta de 8:00 a 22:00 horas para todos los usuarios y de 22:00 a 23:00 horas solo para adultos. Nuestro gimnasio está diseñado especialmente para que pueda disfrutar de una saludable sesión de ejercicio y abre sus puertas de 6:00 a 22:00 horas todos los días. La exclusiva distribución de nuestras instalaciones brinda acceso interior a algunas habitaciones y acceso exterior a otras. Disfrute de nuestras habitaciones con una cama de matrimonio extragrande y piscina de hidromasaje o dos camas de matrimonio grandes con acceso desde el exterior para estacionar su vehículo en la misma puerta de la habitación para una mayor privacidad. Como alternativa, si desea estar situado en el mismo edificio de nuestra piscina cubierta climatizada, la sala de desayunos y el centro deportivo, puede escoger nuestra habitación ejecutiva con cama de matrimonio extragrande o nuestra habitación con dos camas de matrimonio grandes y acceso desde el interior. Si se encuentra en la ciudad en viaje de negocios, tenga en cuenta nuestras suites de negocios con cama de matrimonio extragrande. El espacio adicional de esta habitación le permitirá disfrutar de un cómodo entorno en el que llevar a cabo actividades de negocios. El Best Western Beacon Inn le proporciona el entorno perfecto para su viaje de negocios.

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Habitación 1

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Basado en la opinión de 505 huéspedes
Certificate of Excellence
 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
271
Muy bueno
 
159
Bueno
 
51
Mediocre
 
18
Horrible
 
6
Con amigos Con amigos 50
De negocios De negocios 56
En familia En familia 223
En pareja En pareja 147
En solitario En solitario 13
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Best Western Beacon Inn,Grand Haven
  • 4
    « Good »

    Good and happy stay in Best western hotels. stayed in Miami and Michigan location Best western. Have a suggestion that Breakfast items needs more options including Omelettes and pancakes . That would be more nice

    4
    « Nice motel »

    Comfortable, good breakfast, newly remodeled, good value overall. Helpful courteous staff. Nothing else to say to meet the 200 character mandate for the review so I am simply filling in space. Stupid requirement for review.

    5
    « Great stay »

    The hotel was very clean . Did not have any problems . The location was excellent it was close to the lake shopping and restaurants. When talking to the housekeeping staff I had requested that they only picked up towels and my trash. I really appreciate all the staff and we'll stay again.

    4
    « Over night »

    Room was comfortable, breakfast hit the spot. Went to the pool, for me it was cool. Hot tub was hot but found a scum line around the tub, got out ??. Still enjoyable stay. Oh they want me to say more. The staff was friendly the hallways where clean as well as the room.

    5
    « Stay and Staff Outstanding! »

    Updated hotel with incredible staff -- Autumn, Tommie, and Kathy. Extremely quiet, clean, and welcoming. Staff was professional, warm and friendly, helpful. Our weekend stay felt like home away from home. Breakfast was excellent with much variety. Lobby very welcoming. So many nice amenities here at a reasonable price. Stay here -- you will have a great experience. Thank You!

    5
    « Saved our trip! »

    After my husband booked a hotel down the road without reading any reviews, we arrived and we knew we would not be able to stay there for the two nights we were in town. We called the best western and Autumn was so lovely and accommodating, she helped us get a room and was sympathetic to our experience at the other hotel. The room was very clean, and no overpowering cleaner odor like the previous hotel we were in. Didn't utilize the breakfast but did enjoy the all day coffee. Hot tub was a nice touch. Would definitely stay again when in town, and thank you so much Autumn!

    5
    « Cleanest bathroom I've ever been in!! »

    Extremely nice room, Nice firm beds and soft pillows, The bathroom was more than clean!! The whole place is clean and the breakfast was good. Very nice service/desk personnel, so my 2 days were perfect. Coffee & water 24/7. Would most definitely stay here again.

    5
    « One of the best! »

    The service of the staff was absolutely top-notch. A pleasurable experience from booking to check-out. Tommi (sp?) made sure our requests were met during booking and post check-out. We were met by Autumn and Parth who both helped us with our special circumstances and made our check-in easy with members of our group arriving at different times. Then there was Autumn who was such a sweet, caring young woman who went out of her way to make sure our early, early morning included breakfast options even though we were unable to be there during the breakfast hours. She also made sure we had proper transportation arrangements made to get to the train station safely. Quality staff means quality stay for us! Beds were a little hard but we managed. Thank you all

    5
    « Great Value »

    Hotel is very clean and modern and staff is great. My desk wasn't well lit so I simply moved a light. Shower by Koehler is a one piece unit, very clean, didn't care for the straight down curtain (compared to curved rods) but it worked. I would stay there again. Nice family restaurant within walking distance across a car lot.

    5
    « Pleasant Surprise »

    We were in Grand Haven for a New Year's Eve celebration. I must admit I wasn't expecting much, as we usually stay in 4-5 star hotels. Upon entering the lobby we were surprised to see a bright, up to date design that made me smile. Our basic 2 queen bed room was also decorated nicely and immaculate. I have already recommended this hotel to our family. Thanks Best Western Beacon Inn for the pleasant surprise.

  • 5
    « Great visit »

    The hotel staff was very friendly and helpful. The breakfast was hot and laid out perfectly. The room was very nice and I would definitely stay there the next time I am in the area. I will be looking forward to next time to see more of the area because the night we stayed there was a snow blizzard

    5
    « Clean and inviting »

    We chose this hotel because it was rated number one in Grand Haven on Trip Advisor. It is number one! The exterior was clean and well lit when we arrived in the evening. The rooms are clean and updated. The pool area was also clean and well stocked with towels. The breakfast area is adequate in size and has a number of selections to choose from, including hot items. Room was clean and comfortable. Rate a 10 in my book,

    3
    « November 2017 »

    Still the best hotel in the area for the money. Rooms very clean, recently updated decor. Staff very professional and courteous, goes above and beyond to accommodate. Will remain our go-to hotel when in area

    3
    « Noise made the difference »

    Clean, attractive, well appointed. Very loud toilet and exhaust fan made for irritation, as you only have one switch that turns on both the light and the exhaust fan. so, if you wanted light you also got noise, very very loud noise. The bed was not awful, but with some back issues, it didn't make for a restful night.

    5
    « Nice place to stay »

    Very friend staff .. especially the front desk people. Stay in the ground level garden rooms. They were very clean and had sliders to small sitting areas plus access to the main patio area just outside the indoor pool. Would stay again.

    5
    « Pleasantly surprised »

    Usually our experience at the value based hotels is marginal. But this Best Western is at a level that I see in top notch hotels around the country. Clean, bright atmosphere, caring staff, and well decorated.

    5
    « Best night in a while for a tired road warrior »

    The hotel was new inside, very cozy and homey, the staff Kevin Thomas was so wonderful it felt like I was greeted by a friend. Very clean and quiet. I would absolutely recommend this hotel to anyone in the area!!!

    5
    « Good value and a nice place to stay. »

    Modern hotel everything was clean and nice. Our room was in the main building. Very helpful staff met our request and need for a large comfortable chair. The breakfast was hot and good. We had a very pleasant stay.

    5
    « last minute get away »

    My husband and I scheduled a last minute get away to Gran Haven Michigan. We stayed at the Best Western Beacon Inn. I was very impressed with the kind and helpful staff! Our room was very clean, the breakfast exceeded my expectations of a hotel breakfast. The pool and hot tub area was clean and well kept. The hotel had very few guests because we were there out of season. We would definitely stay here again.

    5
    « Best Western, Grand Haven MI »

    Booking over phone was easy. Hotel was helpful and courteous. Room was very clean and neat. Wi-fi worked as expected. All amenities were as expected. We were in town to visit family. We always stay here.

  • 4
    « Wedding overnight stay »

    The place was very nice with only a few issues of cleanliness in the bathroom area. Breakfast room was very busy, small, and they could not keep up. I had to wait a long time for food to come, and then it was gone in 10 minutes, only to have to wait again.

    5
    « Updated room at a reasonable rate »

    We stayed for the weekend while attending a wedding. The interior rooms were nicely updated and clean. The bed was comfortably firm (so glad it wasn't soft like I usually find in hotels). The front desk staff was very pleasant. Be advised that they also have exterior rooms that don't connect to the main building and therefore open directly to the outside. The hotel is on MI-31 but set back enough that you don't hear road noise. It is not in walking distance to the beach or downtown.

    5
    « Very nice! »

    We were here one night while visiting from Florida. We got a king bed suite interior access. I mention the access because I had read a review prior to making my reservation that was useful. The INTERIOR access rooms are located in the building where the main lobby, pool and breakfast are. The EXTERIOR access rooms are in a separate building in the back and you would have to walk across a small parking lot to the other building. Our room was super nice, clean and appeared recently upgraded. Samsung TVs, wifi and free breakfast that included scrambled eggs and sausage as well as the other usuals. Only a stone throw from the downtown district.

    2
    « Beware of 2 story back building you might be put in! »

    Beware that there is a 2 story back building behind main hotel that looks to be about 30 yrs old that you might be placed in. Upon booking through best western website I was not aware I might not be in the main hotel (didn't know another building existed!). It was old and smelled like smoke! Room decor was updated which was a plus but overall wouldn't stay here again. Had to walk to our building in the rain/wind/about 50 degrees out after leaving the not warm hot tub in main building. Can't imagine doing that in the winter! Hotel might not be bad if we were allowed to stay in main building. Would have paid more to stay in it if it were an option.

    4
    « Saturday night stay »

    This was a very good stay at the BW Grand Haven, Michigan motel. Rooms were clean and in proper working order. The check-in was quick and efficient. The policy of Children stay free was appreciated. Use of the pool was good. Both pool and Hot Tub were in good condition. Complimentary breakfast was good with very good options.

    4
    « Nice Place »

    Front desk personnel were very helpful, considerate and willing to provide suggestions to our questions about local issues. It's a nice building with updated accommodations. Service was great. Breakfast provided was hot & cold items of a wide variety.

    5
    « Cleanest hotel I've ever been in »

    When we walk into smaller hotels like this, so many times that kind of musty hotel room smell hits you, not here! We stayed in one of the rooms detached from the main area, and every single aspect of this room looks brand new. I think the cleaning staff needs a bonus, at least chocolates. Autumn, the front desk manager is very kind and patiently spent a lot of time on the phone with a customer with MANY question, she never seemed ruffled and stayed kind. With so much beauty in this area, I'm already planning our next stay here!

    5
    « Very Comfortable Hotel »

    It was the middle of the night and I was locked out of my condo in GH. I took a taxi and checked into the Best Western. The night staff was very helpful and she gave me a senior discount and check me into a nice room. The room was so clean and nice. The bed had an excellent mattress for my aching back. The sheets were crisp, appeared new, and tight fitting- so comfortable! The shower was also excellent with super hot water and good volume. Breakfast was pretty good with eggs, cereal, waffles and tasty coffee. There is a swimming pool, whirlpool and fitness center, but I didn't use them. As I said, BW really came through, made me comfortable, and I slept like a baby

    3
    « Clean »

    Stayed here for two nights during a return visit to Grand Haven. Deceptive! Does not look like much from the outside and it is nothing special on the inside but the rooms are large and extremely clean. Staff is friendly as well. Parking is free as is the WiFi service.

    5
    « The NICEST Staff »

    The location is great --- right on a major road and by a bunch of chain restaurants. Close to downtown Grand Haven (which is super cute) and smack dab between Muskegon and Holland MI. Tommi and Stephanie at the front desk were super helpful, friendly and quick with service! The hotel room was spacious, clean and upgraded for Best Western.

  • 5
    « Very Nice Hotel »

    Very nice hotel set back from the main road so no road noise. Very clean and breakfast good. What more can one ask? It is only a short drive to the downtown area and the water and Grand Haven seemed to be quite a quite and also very smart place.

    4
    « Trip to GH »

    My stay at Best Western was good - the only problem was the loud noise of the refrigerator. The breakfast was pretty good. The cleanliness of the room was great. The area surrounding the Hotel was good.

    5
    « A grand time in Grand Haven »

    The Best Western in Grand Haven, MI was exceptional. Staff was friendly, courteous and professional. Rooms clean and comfortable. The court yard rooms were very nice and convenient for enjoying a morning cup of coffee.

    5
    « Very clean hotel »

    We only spent one night but hotel was very clean, rooms nice, comfortable beds. Great choices in the morning for breakfast. Would stay here again. Cannot comment on pool or spa as we didn't use them. Very nice hotel

    5
    « Great Spot for Family Fun »

    We were pleased with the cleanliness of our hotel room, the ease of access to the pool and work-out facility, the location (beautiful Grand Haven and singing fountain show on Sat.). It was a wonderful stay.

    5
    « Great Value »

    This location is near downtown and easy access to head to Holland or Sagatuck. The hotel is very clean, as is the room we stayed in. The breakfast room is spacious and very well kept. The staff is extremely nice. The courtyard is beautiful!!!

    5
    « Good clean hotel with very reasonable rates »

    Stopped here on the way back home from Mackinaw City, the desk staff was very pleasant and accommodating. We called earlier in the day but we weren't sure that we would need to stop that night so we did not book the rooms. We arrived late at night without a reservation but the ladies at the desk still honored the rate that we discussed earlier but did not book earlier. We would definitely stay here again.

    4
    « Surprisingly clean »

    Down for a business meeting, I was booked into the Best Western. Found the room newly updated and the lobby. The morning breakfast was tasteful and inviting. The pool area was clean. The price was right.

    5
    « clean and friendly. »

    The place was recently updated and in great condition. The breakfast was great in the morning and was well stocked, even at the later time of the hour for it to be over. The front desk staff was friendly and very personable to deal with. I've been here before and always have a good experience. That's why I keep coming back.

    5
    « Clean room and recently renovated »

    We have never been to Grand Haven and we are in Best Western Rewards program. Through the rewards program we got travel certificates that enable us to get credit for the room. We were in the main building where the pool and breakfast area is located. Our room was spotless and it looked very new due to renovations. The breakfast was fine and they had eggs, bacon, bagels, English muffins, yogurt, etc. The price was little high but the certificates we earned helped a lot.

  • 4
    « Nice basic hotel. »

    This was a clean and friendly hotel. Most everything looked new and updated. Shower was good, beds comfortable. Flat screen TV with HBO. Nice view from our room out to courtyard. It's not beachy, that's a short drive, but the pool was fine. We were there on a prime weekend, so it wasn't cheap. However it was competitive. The usual toaster/microwave type breakfast, also fine. If you can get a good deal, it's a good place to stay.

    1
    « Don't use the 800# »

    I was attending a memorial service and had to pay $30.00 more than my relative who stayed there as well. My relative booked the room online and I called the 800 number. It is a disappointment that the price is gauged by calling the Best Western through their 800 number.

    5
    « Comfortable stay/ great staff »

    My son and I enjoyed our stay. We rode our bicycles along Lakeshore Trail and we were able to pick up trail by riding from hotel. It's a beautiful trail and we ended up in Holland State Park. It's a beautiful destination, too. Although the stay was comfortable, I thought rates were a bit high, even with reward program.

    5
    « Grand Haven getaway »

    The hotel was in a great location close to the highway and just a short distance to downtown. The room was clean and spacious and staff was very helpful in assisting us in directions to all the local attractions. We would definitely stay here again.

    3
    « Little overpriced for how basic the rooms are. »

    I found it a little overpriced for how basic the rooms are. I didn't try any of the other hotel amenities other than the room, and even in the room I only slept and showered. So didn't use any amenities in the room either. Not even Wi-Fi, because my stay was very short. The only staff person I met was friendly and professional.

    5
    « beacon inn »

    very comfortable, easy access from major highways, excellent staff. their is easy access to the rooms , also the decor is very attractive and relaxing. the location of the hotel gives you exposure to local attractions and is also located in close proximity to lake michigan.

    4
    « Disappointed in the physical space »

    We stayed for two nights to enjoy the beach in Grand Haven. The staff was friendly but we did not find the public areas -- lobby and elevator -- clean or inviting. It felt cold and unwelcoming. We like a home-away-from-home ambience and this was not it. The room itself was clean and suitable but with the barest of essentials. The furnishings are modern and the bed is comfortable and linens color coordinated. Not our favorite place. And we felt it was too expensive for what we got.

    4
    « Vacation »

    I just have to compliment the employees Tommie, and Kathy with whom we dealt with the most. They were the most helpful and kind people. They made our stay so much more pleasurable. Hard working! Very nice hotel

    5
    « Vacation »

    I enjoyed the stay. We enjoyed time together we enjoyed the breakfast we enjoyed the beach we enjoyed eating out we enjoyed visit with family we enjoyed time together we enjoyed our time at the best western..

    2
    « Late night check-in »

    After visiting the dunes we'd overlooked booking our hotel at Oceana county. Due to the coast guard event last night every hotel in the cities/towns of Silver Lake, Cherry Point and Muskegon were fully booked. The next town's Grand Haven and we were informed from our last inquiry that their was 1 room left st the Best Western and so we booked it. We did the regular inspections bathroom and bedding. We found evidence that the bedsheets weren't changed so we contacted the night manager and she brought in fresh bedding and we made up the beds. We took our showers and was settled nicely in bed when we realized there was a lot of activity upstairs, it sounded like kids running around (at 12 midnight!). The running died down around 2am then at 3am another type of noise started. We finally got some sleep around 4am. Important tip: BOOK YOUR HOTELS AHEAD OF TIME!

  • 5
    « Family visit »

    Wonderful stay, had a great time. staff was very helpful. I would recommend Best Western Grand Haven to family and friends. The amenities were great, breakfast was wonderful, too. I will definitely come back.

    5
    « Peaceful »

    From checking in to checkout this was a great location, great room, lobby decor artsy and classy! Awesome guest service along with a perfect temperature in the pool, makes for a super pleasant stay! Kendra and Autumn were great and made it easy to want to stay here! Thanks ladies, I will be back.

    5
    « Fresh New Lobby »

    I have stayed at this Best Western two previous times and it has always been satisfactory. This time, however, the front of the hotel and the lobby had been renovated and it was very sleek, modern and well-decorated.

    4
    « Awesome room! Really good continental breakfast! »

    Having recently stayed at a high-end prestigious hotel in Columbus for work recently, I found the Best Western Beacon Inn to be just as nice AND the breakfast was included in the price of the room. The staff and amenities were better than expected! We will definitely return next year!

    5
    « Nice hotel, great location and terrific staff!!! »

    We stay here every summer, the hotel is always clean and the location is ideal. The staff is helpful and courteous, we especially appreciate the service we received from Tommie at the front desk. Situated minutes from the heart of downtown Grand Haven.

    4
    « Best Hotel in Town »

    For up to a group of 5, this is the best hotel in town. Our 2nd trip and we weren't disappointed. Newly remodeled since our last stay. This visit was during the Coast Guard festival, so it was pretty booked. Pros: Breakfasts are hearty with plenty of traditional options for kids and adults to enjoy (one day was eggs over easy with bacon, another was scrambled with sausage/gravy and biscuits; there's a make your own waffle station too). On the main strip and close to pretty much everything. Only 1.5 miles from the beach and easy to get to. Our room had a large mini fridge and microwave which meant leftovers didn't get wasted and we could store snacks easily. Water pressure was never an issue including on Sunday morning when the whole place was checking out. Cons: Rooms can only accommodate 5 -- 2 queen beds plus one rollaway. If your group is larger, you need to get adjoining rooms. No suites. That means large families either split up into 2 rooms or put the kids in their own room. Or look at other options. Check out time can be slow. Plan accordingly. General: Pool is small and no deeper than 5', but it's adequate. We've stayed both a few doors down from the pool and immediately outside the elevator doors (2nd floor) without a noise problem. Interested in swimming, make sure you request a room in the main building for easy access. Towels provided. Overall, great for mid-sized families wanting to get away for a few days. Planning an extended stay, you may want to check into other options.

    5
    « Great location, clean and excellent breakast »

    Although the hotel is not walking distance to the beach or the downtown area it was within 5 min drive. The beach and downtown area have plenty of parking so its no trouble to drive to them. We stayed in the exterior building facing the courtyard. The room was large and very clean. Was surprised how big the refrigerator was, which was helpful as we packed food for lunches at the beach. The breakfast area was busy but had plenty of seating and a great selection of food items.

    5
    « It's the details...friendly staff! »

    I confess I was not going to give this hotel 5 stars...I was a little disappointed on arrival that we were in a separate building, but it worked out ok...not too bad of walk across parking lot. It is not that impressive from the outside, reminded me of a motel...but it's the details....the remote control was in a bag that said "fresh remote" - tells me cleanliness matters...strawberry flavored water in the entrance - tells me they care that we've been outside hot and tired and traveling. The room was clean. The air worked well. Everything in the room functioned well. Breakfast had gluten free and dairy free options. They had the normal waffles, yogurt, cereal but also eggs, sausage and good bacon. Upon asking the breakfast lady for ingredients, she went back and produced a label for me. The location was good - just minutes away from the musical fountain. Although I arrived with some apprehension, it turned out to be a nice stay.

    5
    « nice remodel and friendly staff »

    Nicely updated hotel. Breakfast had a good variety and the staff went above and beyond to make sure we were comfortable. Pool area was clean and nice that it was indoors too. The afternoon snack was a nice treat for the kids!

    1
    « This motel does obviously does not need repeat business »

    We experienced a few problems at this motel and when I mentioned it at checkout (I was not asked how my stay was. I had to bring it up) I was treated as if it did not matter & I was just being picky. Best Western (or at least this location) does not care about customer satisfaction

  • 3
    « Disappointed »

    I have been staying at the Beacon Inn since the 80's. It is my go to place when I visit Grand Haven. I have to say this time, i was disappointed. The staff is friendly, and the woman at the front desk was nice enough to give us a check in at 3 instead of 4pm. The floor in our room was still wet when we got to, although we were told it was ready. There was black long hair on the wet spots. I called the front desk and she apologized to em. Then another woman came and wiped it up with a towel. I apologized several times as I don't feel like I am a fuzzy person, but hair to me is gross. The carpet did not look vacuumed, the door knob to the bathroom was so loose it looked it was going to fall off and there was more black long hair on the wall by the tub. I don't think the Beacon will be my "go to" any longer. I don't know if they are short help or not, but I felt the room was below a standard of what we paid a night to stay there.

    3
    « Nothing wrong, just nothing great about it »

    Spent a few nights at the Beacon in early in July. The staff was friendly, the building well maintained and clean, and aside from a crowded breakfast area there was nothing wrong. We had a handicapped accessible room, and it lived up to its billing. However, if you are not in a wheelchair you're willing to get wet the shower is unuseable - there's no seat. Otherwise there was plenty of room. The traffic on the highway its on was another matter. Simply getting onto US31, going down the road, turning around, and getting back was a challenge, and generally took at least 15 minutes. As I noted, there really was nothing wrong, but for some reason I didn't get a "I love this place" feeling.

    4
    « Great Lake Mighigan Location »

    Well kept hotel, clean, friendly, well located in proximity to beach, shopping, etc. Reasonably priced. Have stayed here before and will do so in the future. Well located between Muskegon and Holland, short drive north or south.

    5
    « Great place--easy to overlook »

    This place sits back from US 31 so it's easy to overlook. Every-thing is updated and clean. You will be about a mile from the beach/town center. Good value compared to the prices you pay at other hotels that allow you to be close to the lake during high season.

    4
    « Great Stay, Would Return Again . . . »

    We ended up in the exterior building which I worried wouldn't be as nice as the rooms in the main building but it was fine. The room was clean and a nice size for the four of us. The beds and bedding were modern and comfortable. Our room opened up into a grassy courtyard (great area for kids to play) just steps from an outdoor lounge area and entrance to the indoor pool. The staff were very nice and the free breakfast was pretty good (waffles, eggs, bacon, sausage, fruit, cereal, etc.). We came during the big Soccer in the Sand tournament in Grand Haven so the room was pretty expensive (as we expected). The best part was that the hotel location allowed you to escape all the crazy Soccer in the Sand traffic to the beach. We went the back route with no traffic problems whatsoever! We parked in City lot (not main lot since you can't turn left into that lot during the event).

    4
    « Easy Access »

    This hotel was perfect for a quick last-minute getaway for my husband and I. Super close to the beach and restaurants. It was very easy to find and extremely affordable. The beds were comfy and the breakfast was very very good!

    4
    « Spacious hotel »

    This hotel is in a nice location and has very friendly staff, very spacious rooms, comfortable beds and a nice pool. We come during a busy summer weekend for sand soccer and they have been able to accommodate us well. We have stayed here in the past and will stay here again.

    4
    « Good and Clean Hotel »

    Only one issue with my room; the HVAC system did not seem to maintain an even temperature. When I set the HVAC system to 'Cool' and 'Low' something began to squeak at regular intervals for extended periods and interrupted my sleep.

    1
    « Like a Motel, not Hotel! »

    I would not recommend this place unless you are used to staying in cheap motels, and $200 a night is not cheap. There is 3 buildings, the back one is horrible, which is where we were, and isn't in any pics. The "remodel" that has been done is extremely cheap and poor quality. Out towel bar fell off the wall when we touched it. The grout in the tile is all broken and falling apart. The toilet barely flushed. We definitely would have left but we were with a larger group of people and we could not get accommodations elsewhere. I wish I could say maybe it was just our room, but the other rooms of our group had issues as well. It's back behind a car lot and has a feel of being in a back alley! I would not recommend this hotel.

    2
    « Who's Been Sleeping in my Bed? »

    Both beds were very wrinkled and dirty as if the sheets had not been changed since the last guest. One even had crumbs or sand on the sheet.. It was 11:00 pm, we were in our bed clothes when we discovered the situation so we did not bother to complain to management.

  • 1
    « HORRIBLE »

    Sheets were dirty with large crusty stain on it. Lots of dead bugs by the air conditioner which blew onto the bed when you turned it on. Stood in a foot of water while taking a shower because it wouldn't drain. We pd $200 for the night and expected something way nicer then what we got. Not sure how this hotel received any great reviews. We were given an exterior room which looked like a run down motel 6 that they threw some paint on. There were 3 families in total and all our rooms were terrible.

    5
    « Great Stay In Grand Haven »

    Spent a Saturday night at the hotel and really enjoyed every minute. Check In was great. Room (305) was a double queen with refrigerator in room facing the courtyard. The beds were perfect with a good selection of pillows. Sheets were crisp and clean. Beds were made well and with care. Bathroom was spotless, very nice shower!!!! Pool was warm and refreshing. 5ft deep and large area for kids. chlorine levels were light and the pool was spotless. Quite happy with breakfest as it had a good variety of food and well presented. We will be back!!

    4
    « Decent overnight stay »

    We arrived several hours early for an out of town wedding, and were pleasantly surprised that our room was ready for us to drop our gear into before heading to the event. The front desk attendant was pleasant and friendly, and did all she could to accommodate our early check-in. We appreciated that a lot. Our king suite was clean, comfy, and conveniently located on the main drag.

    5
    « Comfortable, clean room and great breakfast »

    A bit pricey but we stayed during the peak summer time when all hotel rates go up in Grand Haven. The front desk representative took time to find my reward number so I could receive the 10 percent discount. Great breakfast but you need to take advantage of it before 10:00 am; coffee is available after 10:00 am. Nice, clean room with comfortable bed and drapes that completely block out the light.

    5
    « Impressive staff »

    We traveled here with our son's travel baseball team and were extremely pleased with the level and quality of the service we received. The hotel is very clean and comfortable with current décor and a beautiful courtyard. The value was very accommodating for entire group.

    5
    « Best Western Grand Haven Mi »

    Great place to stay, it is always clean and I never a problem when I stay there. The night before I checked out I paid using Best Western Gift Cards and the staff member on duty at the time had never done. She called someone who talked her through how to process the cards and apply them against my account. I wish I had thought to write down her name to give my special thanks to her and to the person that she called.

    5
    « Perfect for our needs »

    We were extremely pleased with our stay at this hotel. The rooms are nicely decorated and clean. The staff was very nice and my only request was immediately handled. The pool and hot tub are clean. The location is excellent, especially if you plan on biking. It's an easy two mile ride downtown and on the correct side of a busy street. Close to a Meijer, close to a laundromat, close to everything. We were initially surprised to be in a separate building from the lobby but it worked out to be better with our bikes anyhow. Best of all, the free breakfast was among the best I've had at a hotel. It was a great value and we hope to return next year.

    5
    « Very clean and comfortable »

    Very pleased with our stay, the staff was helpful when we needed directions and was courteous. The hotel was clean as were the rooms would recommend staying here. Very adequate breakfast. Completely enjoyed our stay.

    5
    « Excellant Hotel! »

    All staff went over & above their jobs to make sure everything was great for our stay...beautifully decorated, great towels, comfortable mattress, pool was great, breakfast was wonderful! We will DEFINiTLY stay there again on our next trip to beautiful Grand Haven.

    5
    « Great Hotel in Grand Haven »

    Went to Grand Haven for Memorial Day at the Best Western Beacon Inn. The hotel was clean. The rooms were excellent, clean and had comfortable beds. The staff was friendly. The indoor pool was excellent. The food at breakfast time was also very good. The hotel is close to restaurants, and a Meijer. There is a good sized refrigerator and even a microwave in the room. I would definitely stay here again, and would highly recommend this hotel.

  • 5
    « clean and confortable »

    Hotel are clean and very comfortable and I high recommended in base my experienced. Maybe the only thing I do not like it was upstairs bathroom noise every times somebodies use it especially in the middle of the night.

    4
    « Very Good Hotel »

    It was a nice hotel. Very good location, just a short drive to Grand Haven Beach. We will come back given the chance to spend another weekend vacation to Michigan. It's also close to other shops and restaurants.

    5
    « Totally Renovated »

    At $100/night it was low price for Grand Haven during Memorial Day weekend and the place is top quality. Totally redone latest door lock, bath fixtures, carpet, TV, frig,microwave, etc. Pool & whirlpool are in great shape and very importantly the staff was very friendly and helpful. Great view out the window of green open space area.

    4
    « Review option »

    This section should be optional. My stay at B W was very nice. I was in the city attending my brother's funeral. The problem free experience at Best Western is appreciated. I will use Best Western for future travel plans.

    4
    « Nice updated hotel »

    My work booked me here for 3 nights and it was nice. The hotel has been recently renovated and updated. The staff was friendly and helpful. Complimentary breakfast was adequate. I liked the different flavored waters available each day in the lobby. My room was clean.

    5
    « GREAT HOTEL »

    Hotel was clean and orderly, breakfast was good fresh and they made sure breakfast bar was full at all times. Loved the hotel decor and the staff were great. Pool area was clean and towels were available in the pool room. I will always stay at a best western because of this great experience! Totally worth the extra couple bucks to stay here.

    4
    « Cross country drive »

    The Best Western Beacon is a great older motel. It is clean and comfortable and a complete breakfast. The room was very spacious, the small frig had a freezer and the bed and pillows comfortable. You can choose a room in the main building with several floors or a garden room where you can park outside your door and have a patio on the other side looking out at the green space. I really liked this motel.

    4
    « Brand new rooms. Super clean. »

    I love it. I stayed at Marriot Albuq, and B/W was cleaner (carpet) and newer. If you would have woken up in either room without looking outside, you would pick the B/W as the Marriot. Because it was cleaner. B/W in Durango Co. is my favorite hotel ever. I've been around the world too. The one by the Silverton Railway station. Perfect.

    5
    « Extremely clean and comfy! »

    My sweet granddaughter and I stayed at the Beacon for two nights. We were part of a bus tour group from PA. This mini-vacation was a special time for us that will forever be treasured. Our room was located on the third floor. Accolades to housekeeping for their immaculate care of our room and the hotel in general. I must share a tender story...my granddaughter likes to sleep in a "mound" or "nest" of interwoven sheets and blankets. She works hard to make this little nest of hers just perfect. Without my knowledge, she left a note on her bed for housekeeping to, "Leave this bed the way it is please." and they obliged! She was so tickled! The breakfast provided was more than adequate. Bacon, sausage, scrambled eggs, batter to make your own waffles, yogurt, cereals, pastries, fruit, juice, coffee, etc. Very nice setup. There is an inviting indoor pool, but we didn't have time to take a swim. My only grumble was no ATM was available at the hotel. The young man at the desk stated they had one, but it was removed during renovation. It was planned to be reinstalled in the near future. There was a bank a short distance away that he thought might have an ATM. This was a bit inconvenient, but no biggie. Renovations take time to complete. If we're ever back this way, we'll surely stay at the Beacon Inn!

    4
    « A Beacon after they finish renovating »

    I stayed there for four days. The room was immaculate, the staff was very accommodating, and the Inn was centrally located. The challenge during my visit was that the lobby was going through renovations. Half the time the lobby was inaccessible, we had to enter through a side door that was left unlocked most all night. The Beacon Inn had breakfast every day in a room instead of the renovating lobby. The employee told us that she couldn't wait for the real breakfast to come back to the lobby. She told us there was more to the offerings When it is in the lobby. I value her honesty, but it made us feel a little cheated. I'm sure once this Hotel is firing on all cylinders, it will deserve a 5 star, and I'm looking forward to visiting it again to check it out...

  • 5
    « Enjoyed our stay in Grand Haven and the staff at Beacon Inn were very helpful. »

    The room was clean and neat, we also found the breakfast provided by the Inn to have a number of tasty dishes neatly presented by two hard working employees. The Inn was very convenient to Holland and the Tulip Festival, but we also enjoyed shopping the stores in Grand Haven.

    5
    « A hotel you must stay at! »

    Cleanest room I have ever stayed at. Kudos to the house keeping.. they deserve recognition for how clean the rooms and lobby were. Seriously not one speck of dirt or anything could I find. Bathroom was impeccable clean. Thank you!

    3
    « Alright Place »

    The hotel is finishing up a renovation which is nice. We were a little disappointed to be put in a different building on the second floor with no elevator since we were traveling with a lot of stuff. We were told there were no other options even though we were checking in at 3pm... The breakfast was alright but a little chaotic. The hotel was close to town and Grand Haven is a beautiful place to explore. We loved the fountain show!

    3
    « Nice rooms for the price »

    Good rooms for the price. Its clean and have good service. Not a great looking hotel but definitely have basic touch to it with clean rooms and bathrooms. its affordable and average room price depending on the days you stay.

    4
    « Very nice inside »

    We took a quick weekend getaway trip, (my husband and I). Construction on the hotel was over and the lobby and breakfast area looks great! Our room looked great and modern. Everyone at the front desk area was very friendly. Hotel is located in a good area, easy to find. Great variety of breakfast foods, seating was still tight even for as big a room as it was, but everyone found a seat. My only "complaint" if you will was that our room faced the front of the hotel, and we could hear alot of traffic AND no joke, the walls are very thin, the kids next door (being kids), were pretty loud with slamming doors and had very loud voices of excitement. It was getting kind of late, too, parents, tell your kids that other people can hear you out in the halls and other rooms!!!

    5
    « Beacon Inn Ready to Roll For The Summer »

    This was the second stay this year at the Beacon Inn. It remains a beacon of excellence in a very pretty area of Michigan. I have a client in a nearby town and the proximity of the motel and the services offer make things very easy and pleasant for travel. The staff has handled the construction for the last few months in a friendly manner. Rooms are spacious and breakfast is awesome! Over the years, it has been both business and family friendly. The motel is perfect for enhancing the smiles that Lake Michigan brings.

    3
    « Beautiful renovations/paper thin walls »

    Motel is undergoing renovations , the rooms look amazing and the hotel lobby was ungoing work Unfortunately the room smelled of cigarette smoke and the motel was sold out. No other rooms available. After we got home the next day we had to wash and spray down all of our belongings. The rooms do not offer much sound damping between them, out room placement was next to a family that almost appeared to be living in the motel. They had coolers, grills and large dogs around the room At times upto eight people could be seen inside the room and it was as very noisy even past quiet hours. We had to sleep with headphones in just to drowned out the noise.

    5
    « Great hotel »

    Great hotel for the price very clean and up to date very satisfied I would recommend this hotel to anyone looking to stay in grand haven. I especially enjoyed the hot tub in the room. The pool was nice to have access to from outside and the new renovations are looking great. It was nice to see that the messes were kept to a minimum during construction.

    2
    « Dogs? »

    On-site construction worker stayed the night at the hotel. His dog was allowed in the room and it was barking. He also left tv on all night! Hotel construction wasn't disclosed at time of booking. I regret staying here.

    5
    « Good »

    Worth the money. Clean. No bugs. Would stay again. the tub was very spacious. Jets were really cool. Good for couples trying to get away but also being cheaper about it. Right by the beach. Lovely area.

  • 2
    « Lacking »

    From being given keys to a non-smoking room that reeked in a lobby destroyed by construction to the paper thin walls allowing the neighboring rooms blaring tv to be heard the entire night to morning, a really lousy breakfast in a dark makeshift guest room, this stay truly sucked. The 2nd room at least was not cig polluted, was clean, and the staff pleasant. But, I would very certainly not return. If staying with a spouse, understand that any sound you make will be the neighbors to experience. Leave romance at home, unless sharing is your thing.

    5
    « Great hotel »

    Great location and service. Would stay there again on my next visit. Good food in the area and things to do hotel had a nice pool and work out facility. Staff was very nice and convenient parking for sure

    5
    « Getaway »

    Very awesome place. They are still remodeling and it will be beautiful once again. Rooms are very clean and quite. Staff is beyond great, and priced just right. Enjoy your stay. We have been coming here for several years and have never been disappointed.

    2
    « Unaware oh construction ! »

    Enjoyed this hotel in the past, however I was really disappointed that we were not made aware of the construction (total construction ) going on in lobby. There was drywall dust all over of the building

    5
    « Tracy Torres »

    I absolutely love this place! The staff is amazing.. I will be going back.. it's a great place just to relax with your family.. my kids love the swimming pool,and my husband and I love the hot tub.. I highly recommend this hotel..

    4
    « Friendly staff and clean rooms »

    The staff at this hotel are very friendly! The breakfast offers a good variety of hot and cold food. We didn't swim in the pool but it looked larger than a lot of hotel pools I have seen before. We were there in the off season so the hotel was not very busy. The room was clean and spacious, we were in a regular King room and it came with a sofa and living room area as well as the bed which was nice. It has the biggest mini fridge I have seen and a microwave! Great rooms and good prices.

    5
    « great review »

    will be staying at best western again and will recommend it to friends and family for future reference should they need to stay at a hotel, I am glad we decided to stay at best western, very good even with a late check in time

    4
    « Return visit »

    We've stayed at this hotel several times when visiting relatives in Grand Haven. I just wanted to note that they've upgraded the breakfast offerings and now have a couple of hot items prepared, such as eggs and sausage. I dropped an earring down the sink and they immediately sent someone to open the trap and get it out. I thought that was great service.

    5
    « Great stay »

    Excellent hotel, a quiet room, the breakfast is great with a variety of selections, and a pleasant eating area. The staff is always friendly and helpful. Did not have time to used the beautiful pool. We have stayed here several times and will continue to used this hotel when we are in town.

    5
    « They do it right here! »

    Very pleased - helpful and friendly staff, very clean and nice room, breakfast was real good. Can't think of one negative and would highly recommend. I hope to visit again! They pay attention to detail here. Easy to check in and out.

  • 3
    « great service »

    The staff was helpful and the motel is clean. Had pool rented out to 2 parties the evening we stayed so packed with kids and our room was disconnected from lobby/fitness area and pool so was not the best because of rain.

    4
    « grand haven visitors »

    Many great amenities, including pool, fitness room, breakfast, frig & microwave in room. However, it was somewhat inconvenient that this hotel is divided into several (at least 4) separate buildings, so we had to walk outside quite a long way to get from our hotel room in one building to the lobby, pool, and breakfast area, which was in another building some distance away. Otherwise, a very good lodging experience--clean & well-kept premises & staff quite friendly, helpful.

    5
    « Best Western, re-done »

    When did BW change? Regardless of when, we stayed at two recently, Marinette, WI and Grand Haven, MI and both were well done. Terrific staff, good rooms. I haven't stayed at a BW in ages but they keep coming up on TripAdvisor as highly rated; the rating is correct.

    5
    « Visit to Holland »

    Beacon Inn exactly as advertised. Excellent facility. Room was very clean, had all necessary amenities.Staff was very friendly and helpful. Easy check in and out. Breakfast was adequate. Would stay here again.

    5
    « Michigan weekend »

    A last minute trip to Michigan and we chose to stay at this Best Western because we stayed here recently. We had a nice room which was a great value. The staff was terrific and remembered us from our last visit. We will stay here again!

    5
    « Great place to stay!!! »

    We have stayed here twice this year!! Very nice rooms, clean and comfortable!! The hotel staff is very welcoming and accommodating. The pool area of very nice. We will be going back next spring for sure!!

    5
    « Family trip »

    Hotel was nice and clean. The staff was super friendly. The housekeeping staff were all smiles and attentive. I would recommend this hotel. And there is a Pokémon Gym right on their property, guaranteed to keep the kids busy. Hahaha

    4
    « One night passing through »

    Made reservation online so check in was super easy and pleasant. Room was super spacious and clean. Had a patio door looking into the court yard with light above both front and rear doors. There were chairs to sit on in the courtyard too. The bathroom was clean and the sink and mirror were separate like most hotels are. Room had a mini fridge and microwave along with single cup coffee maker, table, chairs and plenty of light. Hotel offers free wifi and restaurants like McDonalds are right next to the hotel. WalMart and Meijer are a short drive as well as shopping if you head south. The evening staff was super friendly. Beds were comfortable. I rated very good ONLY because in the morning at 6 a.m. I went to the breakfast area before getting on the road for my travels. As I was the only person besides one man sitting and eating Tomme (she is a worker #1) and someone who I figure she was training in (lady #2) Lady #1 while I had started putting egg and sausage patties on my plate to make a sandwich decided that was the perfect time for her to drop toast in the toaster because she was hungry and so worker #2 followed suit. No mention of a oh sorry or do you mind nothing so I stood there waiting for the workers toast to pop up while my eggs and sausage got cold because they decided it was far more important for them to eat on the clock rather than allow their guests to go ahead of them. I have to say Tomme was less than impressive and I was not at all happy with her unprofessional behavior. Feel sorry for lady #2 that was being trained in to think that she deserves to be fed on the clock and that guests who stay there should have to stand back and wait.

    5
    « We couldn't have asked for more! »

    We made reservations to stay here when we went to Art Prize in nearby Grand Rapids because we wanted to be able to escape the crowds when we were done for the day. An easy 30 minute drive from Grand Rapids, this stay was perfect. The facility was recently refurbished and I was pleased with what was done. We booked a room with one king bed and a sofa. It was roomy and comfortable with new carpet, a refrigerator and all the little extras one could hope for. The extras that many other motels are missing are tables on both sides of the bed, good lighting in the dressing area as well as a mirror and good lighting elsewhere, so two people can actually dress at the same time. One thing I dislike about some motels is that the beds are not adequately clean. The beds here have double sheets and I felt like I was really in a clean room. The entire room was inviting.. The staff were welcoming and organized. I never go swimming in hotel pools but was sorry that I didn't bring a bathing suit because the pool was large with a very nice looking Jacuzzi. Even breakfast was good! There was ample staff and they were busy refreshing the food and cleaning the breakfast area whenever anyone left. When we made reservations we requested a quiet room. We were given a room on the third floor of the main building. There are elevators and the room was very quiet. If you have never been to Grand Haven it is a lovely picturesque resort town right by Lake Michigan with plenty of non chain shops and restaurants (many restaurants are closed on Sunday but we were still able to find a few choices.) The beach area is large and active. Even in late September we were able watch the surfers hit the waters with waves crashing on the beach. Fun to see!

    5
    « @ days in Grand Haven MI »

    Great hotel, the room was spacious and clean , The bed was very comfortable. Inn Close to downtown area. Pool inside and open year round. Breakfast menu included a variety of items from cold cereal to waffles - eggs and bacon

  • 4
    « Clean and serviceable. »

    We stayed in one of the jacuzzi suites while shopping for a boat for 1 night, it was clean and comfortable. The jacuzzi and room were very clean and fresh feeling. The staff was very friendly and accommodating. The free breakfast was tasty. All in all, its a nice place to stay nothing extravagant but you won't be disappointed. Recommended.

    5
    « Resort »

    Very clean and well maintained. Pleasant staff with helpful advise. Great value for the cost. I wish that we had brought our swim suits as the pool was quite large and we needed the whirlpool after visiting Art Prize in Grand Rapids.

    4
    « Very accomodating people »

    This motel had large, clean, new-looking rooms. The toilet and shower were in a separate room from the sink, and there was no door to the sink area. The toilet was a new, eco-friendly one that was very loud. Beds were comfy, and we had everything we needed. The breakfast was disappointing--eggs and sausage were cold and oatmeal was gummy. The personnel in the motel were very nice and went above and beyond for us. We asked for a late checkout so we could shower after a leisurely morning bike ride. They readily gave us until 1pm. When they had to turn the water off in the building, due to a leak, before my husband could shower, they gave him the key to a room in their other building, and were very apologetic for having to inconvenience us. I would definitely stay here the next time I am in the area.

    5
    « Best Western Grand Haven Grand Place »

    The Grand Haven Best Western Inn was aged, but mellow. The staff, food and service was top rate. Our group had a small number of individual requests that were all handled promptly and gracefully. Several of our group raved about the breakfast. We also liked the outdoor chairs and tables, and the nearness of community events. The entire trip was a nice Lake Michigan visit add-on to our trditional Art Prize visit in Grand Rapids.

    4
    « Nice hotel »

    This hotel is less than a mile away from North Ottawa Hospital and not far from downtown or any scenic drives. The hotel is clean and rooms are up to date. Tv's were nice flat screen. Beds were clean and comfortable. Bathroom was nice and clean. The staff was friendly and helpful. There's a nice pool and hot tub. There 3 seperate building you can stay in. Nice place

    4
    « Extremely friendly front desk staff! »

    We checked in late on a weeknight. The front desk staff was very friendly and offered us appropriate discounts. Our room was clean and spacious. Breakfast was good and fresh. Check out staff was friendly also. We didn't swim but did notice that the pool was VERY cloudy. I had also read this in a review. Having a pool myself, I know that this could be remedied with a little work, and so we wondered why they don't clean it up. Otherwise, we were very happy with out stay and would stay there again.

    4
    « Nice!!! »

    We booked the Best Western based on the Trip Advisor reviews. It was pretty much as advertised - clean - comfortable - and a good location. I would suggest asking for a room away from the street - it was quieter. The lady that checked us in was very nice, and helpful as well. Comfortable room and a nice breakfast room.

    5
    « Best Western, Grand Haven »

    We took a three-day trip to visit Grand Haven and Muskegon. Glad we stayed at the Best Western Beacon hotel. Our room was very clean. The shower was great--good pressure with choice of adjustments. The beds and pillows were very comfortable. Nice, hot breakfast. Courteous, helpful staff. They gave us suggestions for sites to see, events, restaurants, etc. Would definitely come back again.

    5
    « Excellent accommodations and staff »

    Excellent place for several reasons! The room and bathroom were immaculate. Room 307. Sheets crisp and clean. 4 pillows on Queen beds. Comfortable beds. Larger size room. Very quiet. Carpets clean. Pool was very clean. Warm. And plenty of room to swim. Hot tub also clean seats 9. Pool floor clean as a whistle. Non slippery tile. Easy to get in and out of pool. Plenty of pool towels. Hours were very user friendly. Breakfast was great. Hot and cold choices. More than plenty to eat. Very clean here too. Very friendly staff. Tammy who checked us in couldn't have been nicer even showing us our room before we registered. Kendra who worked the morning desk had such a cheery personality and very service oriented. She had great suggestions for what to see and do, taking time to even google things for us for times and to give us a map. Very reasonable pricing. I don't often take the time to review but such a great place with good staff is not always common now a days and really needs to be commended. Good job!! Would highly recommend to stay here. Grand Haven is a great town. Beach and Lake Michigan is beautiful.

    3
    « nothing special »

    the hotel is located right on the busy us31 that sometimes creates a problem to get out or in. the hotel seemed clean but the service is so-so. a couple of times the housekeeping did not care to make up the beds... the breakfast is also marginal. $175 for a double felt like overpaying.

  • 4
    « Nice place to stay. »

    Our room was very clean and nice. We stayed in the building away from the main building and could park our car right outside our door which made things very convenient. The room looked like it had been recently updated and was very clean. Breakfast is very average in what can be a very tight room. The biggest disappointment of the trip was the cloudy green pool. While I am sure it is safe, swimming in what could be swamp water isn't very appealing. I know my kids were disappointed. Staff were all very nice.

    5
    « Wonderful Stay »

    My family and I were in town for a family reunion. The hotel was great. It was comfortable and conveniently located to the beach. The breakfast was great especially since we had kids with us. The courtyard was also a nice touch for the kids and they could go outside and play a little. I would definitely come again if in town.

    4
    « Perfect for a beach town »

    I stayed in one of the back buildings, with a door facing the outside in a building that was separate from the pool/front desk/breakfast area. While it was obvious that this was a remodeled room it was perfect for what my friend and I were looking for. Nothing fancy AT ALL, but clean everywhere from the beds to the floors to the shower, it was immaculate. I was located in one of the two story buildings and we could hear the footsteps of the guests above us quite regularly. If you are looking for a no frills hotel that is easily accessible to the downtown area I would recommend this Best Western.

    5
    « Great experience »

    My daughter and I stayed here to experience a day in Grand Haven. Our room was in the adjacent 2 story building, not the main building. I do not recommend this annex building for the elderly or handicapped unless they stay on the ground floor because there is is no elevator (only external stairs) to get to the 2nd floor. The hotel room was EXTREMELY clean, I was impressed! The TV remote control was sanitized and placed in a pouch. Quality toiletries (soap, shampoo, etc,) were available and enough towels for both of us. The only thing was that the pillows were a bit uncomfortable for both my daughter and I (pillows were too firm, not soft enough). Maybe this is something that a traveler can bring up at the front desk, but we didn't. The hotel was close to downtown, but not close enough to walk, We had a vehicle, so the location was great. We were able to drive to downtown in a few minutes. We were able to park in a free public lot and go to the sidewalk sales that were being held that weekend on Washington St. Lots of great shops and restaurants.

    3
    « 2 Night Stay While Visiting the Area »

    Our stay was fine; no real issues. I thought the room was clean and so was our Jacuzzi tub. We stayed in one of the single-story buildings facing the courtyard, and they have a couple of chairs outside the patio to sit in if you like. Breakfast was pretty good; like many other hotels, This was a little unique as they had make-your-own breakfast sandwiches (but I couldn't find cheese), and make-your own oatmeal and yogurt parfaits, too. Probably my biggest issue was the pool; it was a bit murky and you could see visible dirt in the bottom. I didn't see anyone in it during our stay. We didn't use the workout room. Service was efficient at check-in and check-out. Price was high ($199 a night) though the Jacuzzi cost us more and it was still summer season in the area. The location is nice as it's just a mile and a half from Lake Michigan.

    2
    « Not that great »

    Something about all the rooms having exterior doors does not feel right to me. Kind of cheap feelings. I had no major troubles, but just did not feel like it was that nice of a place. I had several spiders show up on the bedding, that kind of made me check through out the night. I think the air conditioner had a filter hole in it or something.

    2
    « Below Expectation »

    Housekeeping and attractiveness of room way below expectation. Breakfast lacking. Night desk clerk very helpful. High cost for quality. The location was very good and it was quiet. We will not stay there again.

    5
    « Wonderful experience »

    Another trip with the grandkids. Hotel was pristine. Room was immaculate. Linens were crisp and fresh. Staff was friendly, courteous, helpful and fun. Free continental breakfast was amazing: make your own waffles, cereal, eggs, biscuits, sweets, fresh fruit and best of all, wonderful coffee. The pool and spa were exceptionally clean. Wonderful little jewel.

    5
    « Nice rooms. Small breaakfast space for hotel size »

    We have stayed at this hotel for the past eight years while visiting Grand Haven. The rooms are large in the courtyard area. New carpet.in the rooms. The breakfast space is small and you may need to plan ahead to avoid the crowd, if that is possible as there are about 100 rooms in the hotel. We will stay here next time we are in Grand Haven as it meets our needs,

    3
    « Good but some concerns »

    Stayed for 4 nights - good and bad. Take it for what its worth. 1st night we climbed into bed and discovered sheets were stained and unchanged from last visitor. (No way I would believe they made a bed with clean sheets, with stains of that size - disgusting!). Front desk was responsive and offered to change rooms or sheets. We opted to have sheets changed but no more "clean room vibe" - again, gross. The 2nd day we returned at 4pm, no housekeeping yet. She said she's finished at 4:30 so if we wanted housekeeping its now or never. (Fine, we left again). 3rd night, gone from 11am - 5pm. No housekeeping at all. Called front desk and Houskeeping noted our room had "Do Not Disturb" - True, until 11am. and no, we didn't forget to remove the sign when we left for the day. Front desk gave us towels and wrote a note to housekeeping. While I appreciate that, we hate to feel like we're asking for something special. The front desk shouldn't have to write a note to anyone. 4th night. Yay, housekeeping finally. (The note worked?) A couple of other misses: Pool is in need of a serious chemical "shocking" and someone who knows how to maintain a pool properly. Water was merky, cloudy, dirty, disgusting looking. More than a few people commented that it was "greenish". Breakfast was blah-ok. They served funny super-flat "egg discs" everyday and alternated between sausage patties in a pool of grease and sausage gravy. Waffles were do it yourself. (Warning: Do not trust the large Waffle Iron to stay upright as you pry the waffle out of the griddle. The top fell down and skimmed my Sons hand leaving a burn mark. I witnessed others narrowly escape the Iron slamming down on their hand). On the positive side, our room appeared brand new - which is why we opted to have sheets changed the 1st night instead of moving to another room. Other breakfast items were good. Coffee, Bagels, Muffins, yogurt. The staff in general were always helpful and quick to resolve housekeeping issues the best they could under the circumstances. All in all, I left feeling we paid too much for too little. Obviously would have had a more pleasant stay if it weren't for the housekeeping hassles or the waffle burn on my sons hand. And I still can't get over the gross bed sheets the 1st night. In summary, I'd probably look elsewhere before staying here again. I wouldn't rule out another stay, but definitely wouldn't be my first choice - Especially not on a busy Saturday or Sunday. Cheers fellow travelers.

  • 4
    « Surprisingly good! »

    We stayed at this hotel overnight on our way up north. The hotel has 3 buildings, one which looks to be newer build and 2 older buildings. We stayed on the older 2 story building. Upon arrival, the building looked old but we were pleasantly surprised upon entering the room house nice it was. It appeared to be remodeled and was super clean. My wife and I are very particular when staying at a hotel and this one was fantastic! Conveniently located right off US-31 and minutes away to the waterfront and downtown area. The only complaint I would have is the breakfast advertised. The eggs were pretty good but no sausage to accompany it with. The Gravy for the biscuits was cold. This limited our choices but other than that, fruits, muffins and Danish are available as well. Would we stay here again, no question, it's a nice place to stay.

    4
    « Nice rooms and good location »

    My wife and I stayed here for two days. The motel is a bit unusual in that it has a main building and several satellite buildings. We stayed in a building behind the Macdonald's restaurant. The room had obviously been remodeled and everything was nice and clean. Two of the buildings have patio doors that face a central courtyard, but the courtyard is merely a grassy area--nothing to see. This could be developed into something worthwhile. No complaints about our stay. The breakfast was typical of what you get in midrange motels.

    4
    « Pleasant Stay »

    Our stay at the Best Western Beacon Inn was pleasant. Our room was clean and comfortable. The staff is friendly. There was a microwave and refrigerator in our room. The price is in line with other hotels in the area. The location is close to local attractions, 1.5 miles to the GH pier. The kids enjoyed the indoor pool. There was an outlet in our room that didn't work at all, minor issue. The breakfast room is far too small, as is the serving equipment for the hot food dishes. The staff person was very, very busy trying to keep things filled and navigate around the patrons. Food available was waffles, cereal, muffins, oatmeal, eggs, yogurt, bagels, bananas, apples, etc.

    5
    « Great Hotel! »

    Wonderful staff. CLEAN rooms. Good breakfast. Pool. Wi-Fi. only minutes (by car) to the beach. Will be staying here when we return to GH! Only wish they offered Government employee discounts :( Still worth it for the experience.

    5
    « A Wonderful Stay »

    This is an absolutely wonderful hotel. We booked it for our honeymoon over July 4th weekend and had a great time. The hotel is pretty centrally located- a very short drive to the shops and beach. We stayed in an outside access king room with a whirlpool tub, and were impressed the moment we stepped foot in the room. It was extremely clean, with a large supply of fresh towels and some coffee. The entire layout of the room was thoughtful, and allowed us to enjoy breakfast and coffee in the room after we went for the hot breakfast bar near the lobby. The room was very spacious with lots of lighting to adjust how we liked it. The air conditioners kept everything the perfect temperature, and were some of the quietest I've ever heard in a hotel room. The bed was very comfortable and left us feeling rested and ready to enjoy the beach. It was also really nice being able to park right in front of our door! We also really appreciated the service we received during our stay. Our room was promptly cleaned and received fresh towels every day. The kind ladies who worked room service left us congratulatory notes after seeing my dress hung up in the open closet. The front desk was also very helpful in giving us tips on where to go for the fireworks. We booked pretty far in advance and got a great deal on our room, especially when the locals told us we were lucky to even find a room that weekend, much less at such an unbelievably affordable rate. We sat beside a family who paid almost $2000 for 4 nights, while we paid less than $800. Overall, it was a great stay that made us feel comfortable and relaxed while we enjoyed the week. I highly recommend Best Western Beacon Inn!

    4
    « Great Hotel - away from the rush »

    Close enough to enjoy Grand Haven, Mi and far enough to rest peacefully. Need to get used to the 'U' turns to get to the hotel. 1.5 miles from the beach. Learn the side streets, it will help you during peak times.

    3
    « SoSo »

    Average Best Western. Way too expensive. Air conditioner fan is way too noisy. Could not use points because this hotel requires too many points to earn a free night, even though BW says we have earned a free night.

    4
    « Better than expected. »

    This is the first Best Western I stayed at in years. When I pulled up to the building our rooms were in, I was a little worried - the outside looked decidedly more dated than the main building pictured everywhere. But the rooms were a pleasant surprise. They appear to have been newly remodeled and feature fresh paint, modern furniture and fresh carpet. Beds are very comfortable. There are a few details that could be improved (the screen doors don't appear to have been refreshed and were torn or difficult to open, the tracks for the patio door were filthy), but overall, the rooms were quite nice. WiFi is free and wicked fast. Staff was very friendly and accommodating. Breakfast room is tiny, but the guests were considerate and didn't linger, so we found a table both mornings. Overall, this hotel comes highly recommended. With a little extra attention to detail, this place would be excellent.

    5
    « A pleasent surprise »

    This is a great hotel/motel There is a hotel and a group of motel type rooms. Don't let that scare you! We got the last room for the night in the motel part and I was nervous, but it was one of the cleanest places I have stayed! The motel part was quite and totally remolded. Great beds! If you have kids you would want to stay in the hotel part so you did not have to go outside to get to the pool. We did not get up early enough to enjoy the free breakfast, but the area was clean and nice looking. Pool and hot tub look good too. The staff was friendly and helpful, directed us to the best place for breakfast. Very close to town and the State park, which has a wonderful beach!

    5
    « Great Stay Hotel »

    Excellent Service!!!! The staff is very friendly and the rooms are very clean. Very close to downtown Grand Haven. My kids love the pool area and to even stay in the courtyard is nice. Stay here every year if I can

  • 5
    « Great room and amenities »

    We spent two nights here and enjoyed our time. The only negative was the size of the breakfast area (not enough seats and room to move), but that was a minor inconvenience. The pool area was clean and spacious. I also liked that there was an outdoor patio with lounge chairs.

    5
    « Great Customer Service »

    My daughter and I stayed 2 nights. The rooms was Clean. Quiet. Great Breakfast. Mostly though, the Receptionist/Sales Clerks were Wonderful. I highly recommend staying. The Receptionist "Tommie", she was very kind and positive. We will definitely stay here when we come back.

    4
    « Good Expierence »

    Check in was available before 4 PM and with three boys this was a plus. Having a FULL breakfast included and a pool were why I chose this location. Great location near all popular eatery's and within walking distance from hotel. Easy out onto highway 31 go around the corner and drive to Grand Haven. Easy return from beach with no left hand turns. Close to Meijers and Walmart and Tim Hortons

    5
    « Great »

    Let me start by saying that this hotel was spotless. The room was super clean and you can tell housekeeping pays close attention to detail. The staff is very friendly and welcoming. They have a great breakfast with a nice variety to choose from. They even had go-gurts for my kids! This will be our hotel we stay in every time we come to Grand Haven. Thank you for your great hospitality!

    5
    « Great! »

    We had a very good experience. Helpful staff, everything worked, felt clean. Good location- a very short drive to the beach. The indoor pool was nice. We had an excellent internet connection the whole time.

    2
    « Not up to expectation »

    We booked two nights which ended up costing us more the $250 per night. When we got to the hotel we were put in a room in an out building which was a one story old building. The room had only a patio door and no windows. We think that we would have had better accommodations in the 4 story central building which was much more modern looking. For the price we expected accommodations that we could have rated 5 instead of 2.

    4
    « Very pleasant experience at the last minute »

    Very clean, very nice and helpful staff. Breakfast was tasty. Great price for summer weekend last minute reservation. Room was efficient but comfortable. Refrigerator was useful to have. Shower area was a bit small but very clean. We stayed during the same weekend as a travelling baseball league visit, and all guests were considerate of one another. Fun but not unruly! Good for family stay.

    3
    « Too Much for Too Little »

    Very high priced, even if it was a desirable time of year. Hotel was clean but had no comfortable chairs, not one picture on a well - very drab and no way to sit and enjoy tv unless you and your guests want to sit on the bed. Think we certainly could have done better.

    4
    « Family vaca »

    Spent several days at the hotel for a family vacation. Would stay here again. Staff very friendly and although hotel not on waterfront, could still drive there easily. Only thing didn't really like was water in indoor pool as it was cloudy. I didn't swim but daughter did and she said it felt dirty. All and all happy with stay

    4
    « Birthday trip »

    Hotel is super clean, fairly updated with easy access to lots of attractions and the beach. Staff has been great. Highly recommend. I do however find it a bit over priced. The indoor pool area and hot tub is very clean. We did not partake in the breakfast so I can't answer for that.

  • 4
    « Unplanned visit »

    Tired from driving up north, we decided to stay the night in Grand Haven. With no reservations during a peak summer season weekend, we weren't sure what type of accommodations we'd find. To our delight, we were able to get a king room in the main building with handicapped features that made our stay easier. They also have a series of motel style buildings behind the main one with a courtyard separating them. The staff was friendly. Although we didn't use it, the pool and hot tub looked inviting and not overly crowded. Free breakfast buffet was adequate but not a reason to book there. It was well attended however.

    5
    « Pleasantly surprised at fresh decor, great disability accommodations, fab staff! »

    We stayed in the "motel-like" building that had fresh, new decor, very nice beds and roll-in shower, at my request. Pool and hot tub have disability lifts as a huge bonus. The entire property is nicely updated, clean and well-maintained. The staff was warm, friendly and extremely helpful! Some 5 star hotels could learn a thing or two from these folks!

    4
    « Great Hotel »

    We were here for a baseball tournament. The layout of the rooms worked out great for us. The boys could play in the courtyard. We grilled and hung out in between games. The area outside the pool was nice to lounge around while the kids swam. The free breakfast was good. The kids always love the waffles and they had two griddles so less wait time

    5
    « Great for business would also choose for holidays »

    I am coming here irregularly for business. Everything was good, as usual. Room: This time I have ended up in room 311. The newly secured WiFi did not work (anywhere in the hotel) on the first night but got fixed before I woke up. To my surprise, the room had newer carpets than just a few months ago. All room equipment in a good condition, as usual. I had not used the room much - spent most of the day and evening out. Simply, it was in a clean and good condition, no problems with smell or anything else. This time I had not used the pool due to time constrains and found out I lost my swimming shorts on the last day. I have used the the Sun Deck for the first time which was convenient to relax at. The staff has changed during the past few years but I've still seen a few known faces on this visit. Complimentary Breakfast: Don't expect continental breakfast with tens of choices. You'd get: fruit (banana, apple, mandarin), bakery products (sweet and plain bagels, toast bread, muffins, cinnamon twirls), some musli (and Fruit Loops), butter, jam, boiled egg, yogurt, milk, drinks (tea, coffee, apple&orange juice). You can make your own bagel/toast with egg and bacon/meat and make your own waffle. As the paper plates and plastic cutlery are still very popular in the US, you will get those. It is convenient if you want to have something in the morning without going to any fast food chains or the need of making your own. Location: Food courts are just outside and superstores (Meier and Walmart) within walking distance or 1 minute drive. Distance from the downtown is around 35 minutes walk (7 minutes drive). Beach & Lighthouse pier is around 40 minutes slow walk away. Timing: Most of the "American tourists" (whole families with kids, friends and other families) come for the weekend (outside summer season) and the rest of the week becomes quiet. I would recommend timing your stay during the week days if you would like to enjoy the pool and jacuzzi/whirpool. In the summer season, it also gets a quieter during the week but not as much as outside holidays. I would also choose this place if I had to come again for holidays with family. This is **(2 stars) hotel only, so I think it offers plenty of amenities for family comparing to other places in this category. I wonder why they have not got 3 stars?

    4
    « Probably would not stat there again. »

    Clean hotel but the room was hot and had a bad odor to it. It is not close to the beach or State Park. We had our bikes, but ended up driving to the downtown area for dinner. Location is not what we were hoping, ok for business but not pleasure.

    5
    « What a delight! »

    After several of our friends told us we really had to visit Grand Haven, Michigan to see the "Musical Fountain", we decided to act upon the suggestion and visit on July 4, of this year. I began researching places to stay and decided upon Best Western BEACON INN. What a beautiful property. We arrived before 11 a.m. the morning of July 4, and the lady at the desk said she would have someone clean a room for us and we could move in by noon. She suggested some eating places near. After lunch, we were able to move in. Then we asked about things to do and places to eat for dinner. The same lady suggested Portabello downtown (we found it to be a wonderful Italian restaurant). She also told us a shortcut to drive into Grand Haven. On July 4, along with a wonderful musical fountain show, there is a 45-minute fireworks display with music. She gave us suggestions about where to wait and things we could do while waiting. Every suggestion of hers worked for us. The next morning, breakfast was quite delicious. Yes, it is the normal breakfast with a waffle machine. However, all of the offerings were delicious and plentiful. Although it was very busy, the worker in the breakfast room was cheerful, helpful, and had hot food replenished quickly. We were told the entire property where we stayed had been refurbished earlier this year. Everything was clean and inviting. This is the hotel in which to stay in Grand Haven and Grand Haven is a wonderful destination - especially on July 4.

    5
    « Nice place »

    The people were very friendly and we're very nice. Clean hotel the cleaning ladies worked very hard to make sure that you had a nice clean room. Breakfast was very good, lots of options. They have an indoor pool and hit tub. Great place to stay close to downtown Grand Haven. Can't beat the service

    5
    « Nice hotel »

    Free continental breakfast, pool & hot tub jacuzzi. 5 minutes drive from the beach and downtown Grand Haven. Comfortable beds and nice staff. The only thing missing is a TV with an HDMI port, so that I can plug in our Roku... other than that, everything was great!

    4
    « Great breakfast, large rooms »

    My husband was very impressed with the variety of breakfast options. Our room was more spacious than average, and we liked how the bathroom was split into two parts - there was a door between the sink/mirror area and the toilet/bathtub area. WE also appreciated having a mini fridge and microwave in our room! We greatly enjoyed the hot tub. Our room has a little patio area in the rear and there was a very nice larger patio area with patio furniture outside the pool/hot tub area.

    5
    « Clean and comfortable »

    Driving up the property looked even more beautiful than the pictures online. The lobby is clean and nicely decorated. Our room was in the back building, detached from the lobby, so we were not expecting much, but the room was spacious and clean with new carpet. The queen size beds were comfortable with multiple pillows--some firm, some soft. The grounds were neatly kept, and we really enjoyed the patio area outside the pool.

  • 5
    « Exceptional Hotel »

    It is hard to find a perfect, well kept hotel - Not many hotels compare to Best Western Grand Haven - the hotel is in very fine condition, clean, has a great pool and hot tub and the staff is helpful.

    5
    « Great value and location! »

    The family and I stayed here on our stop in Grand Haven. It was very reasonably priced and every staff member that we encountered was friendly. Also, you are a very close drive to the waterfront. The only tip I would give would be to pay a little extra if you want to be in the main building. This property seemed like a cross between a hotel and motel. Our room was located in the back in a separate building from the front desk and pool area. The room was very clean and the breakfast was an awesome value.

    5
    « Well Taken Care Of »

    I took my daughter and her two friends to Grand Haven for a short vacation. We stayed at the Best Western in Grand Haven which was an easy drive into town and to the State Park to the Beach. The girls enjoyed the pool. The rooms were clean and comfortable. One night there was a huge electrical storm and the hotel lost its power for a few hours. The desk staff on duty were calm and had everything under control. They even gave us mini flashlights so we could see in our rooms. Our stay was fantastic!

    5
    « Perfect & Friendly »

    This was my second visit to this hotel and I was amazed again how friendly everyone is. I have stayed all over America and would rate this place for the money top 5. The staff was so friendly and nice. Great breakfast and the checkout was so easy. I would recommend to all business personnel.

    4
    « A bit overpriced for weekend but nice hotel »

    This hotel was clean, staff was helpful for the most part. Room was comfortable. We had requested ground floor and looking over the parking lot if possible. Our request was honored. We did have a couple of issues with running out of some of the breakfast items on one of the days. Asked the staff if they had more but they never came back to tell us one way or the other, so we had to ask again.... also, found a childs sippy cup in our room after the maid had cleaned it. The room was clean however other than this. I would stay here again. The room was a bit overpriced for the weekend rate, but was convenient to the local attractions.

    4
    « Friendly, helpful staff »

    I needed early check in and they accommodated me. I needed postcards and they were there at the desk. I needed change for the pop machine and they had it. Every request I made was met promptly and with a smile. Room was cool and clean and the bed was comfortable, with lots of pillows. I was only there over night and had no opportunity to use the pool, which made me sad because it looked nice. (I know, I know -- all those nearby beaches and yet I wanted to use the pool! But I burn easily and prefer to swim indoors.) I subtracted a star for two things: 1) The combination shampoo/conditioner in one was lousy. I know the amenities are probably purchased by Best Western corporate and so it's not fair to ding this location, but be warned. 2) The fruit at the complimentary breakfast looked past its prime. Still, next time I visit the area, this is where I'll stay. I felt safe, comfortable and very welcome.

    3
    « Best Western Beacon Inn »

    A very Average Motel. nothing really stands out as good or bad. Service was good. They helped me with an extra roll away bed. Overall solid place. Had an indoor hot tub and pool which was nice. Not particularly close to the beach or things to do, but its only a short 1-2 mile drive.

    4
    « Good location, comfortable bed, great shower. Breakfast was included. Indoor pool and hot tub. »

    First visit to Grand Haven, MI. Looking for a basic hotel for the weekend. Based on other reviews I read this proved to be a good location for our stay. Pleased with the comfortable bed. Front desk was busy but the staff was friendly and helpful. Room offered the usual amenities. Refrigerator was noisy it did wake me throughout the night when it kicked on. We chose this hotel based on its location, in door pool, hot tub and the free breakfast. Breakfast was very acceptable. I would stay there again.

    3
    « Good stay for a short visit »

    Staff was friendly on check-in. Information was provided regarding the area. The interior decor was older however during ou visit, other rooms were receiving new headboards and other items. Multi breakfast items to choose from along with some hot items. The three star rating was appropriate. Good stay!

    4
    « Clean, comfortable »

    A bit dear, but otherwise fine. Located next to a Ford dealer and McDonald's restaurant. Clean, free internet. In room mini fridge. It is a short drive to downtown Grand Haven. Perfectly acceptable, perfectly forgettable.

  • 5
    « very nice place to stay »

    what a nice place to stay- from the desking staff booking to showing up to a bright well groomed lawn and parking lot to check-in with a nice bed with 4 big pillows and 2 nice big tvs to the roomy bathroom with 4 big cotton towels a good nights sleep before the provided breakfast, wow, the staff was friendly, although busy, smiled and made the experience even better. we will surely be back and refer you to stay!

    5
    « Great stay!! »

    The customer service was super. Tommie checked us in and was very helpful in helping us get around town. Room was clean and updated. Breakfast was great!! Eggs, bacon, assorted cereals, waffles, assorted pastries, etc. Wonderful stay would stay again!!

    5
    « Incredible Customer Service, A+++++++ !!! »

    One of the cleanest places I've ever stayed at, and the level of customer care/support could set the bar as it was simply put... Manager Kendra went above & Beyond to make certain we were happy with our stay! Great food/breakfast area, great job Kathy!!! "OUTSTANDING" !!! Great Job Best Western Beacon Inn !!!

    5
    « Nice clean basic hotel »

    I liked this place. Very clean hotel. Staff was very friendly. I would recommend staying here while in Grand Haven. It was affordable and the beds were comfortable. I used the pool and hot tub when we returned from Lake Michigan and found it relaxing. You will not be disappointed.

    4
    « Best Western is still the preferred one. »

    As usual we enjoyed staying at Best Western. Front desk staff was Great. Breakfast at this one was better than other BW's we've stayed at recently. Internet worked without trouble. Building was an older building, but rooms were recently updated with new paint and carpet. All plumbing, furniture, decor, appliances seemd fairly new as well. Wood walkways were showing their age. Had to relocate rooms due to a crying baby who wouldn't stop.

    4
    « Best in the Area »

    We stay at the Best Western Beacon Inn every year for the Great Lakes Kite Festival and would never consider another place. Courteous staff! Great Breakfast! Great pool! Easy access Close to all attractions.

    5
    « Outstanding rooms and customer service. »

    This hotel is fantastic. Rooms are great and so is the customer service. This is the second time in three years that we've stayed at the Best Western Beacon Inn, and to tell you the truth, it's the only place we'll ever stay. We appreciate the accommodations and everyone is so nice. The owner oversees the operation and we feel very comfortable that he's always. Book a room the next time you in Grand Haven and you will NOT be disappointed. In addition, we are very fond of employee "Kendra Gardner" as she always willing to assist and help when needed.

    4
    « Good for the price »

    My sisters and I stayed here and it was good for the price. Average hotel, clean rooms and small but good breakfast nothing to fancy. The staff was very friendly also. The only thing I wish was that the exercise room was a bit bigger with more in it.

    5
    « Touring the Lighthouses »

    The property is very nice and well cared for on a daily basis. Complimentary breakfast very good. Staff very friendly. They are rated by AAA. Property to walk around. Restaurants close by with good food. Pool and hot tub. The only problem that I had is that I used a pre paid travel card for the room. They put a hold on the card for the cost of one night charges. They charged against the card, and kept the hold on the card for 20 days, which i found annoying since they had already been paid. No matter how many phone calls I made the hotel blamed the bank, even though card info said it was the hotel holding the money. I made phone calls and talked with someone who was always going to call me back and did not. After 20 days they finally dropped the hold, and the money was credited back to my pre paid debit card. Make sure you understand how credit charges work if you need the credit line to be used for other charges.

    5
    « Grand Haven, MI »

    Very nice hotel located in a very nice lakeshore community. Only a few miles from State park on entry of Grand River into Lake Michigan with outstanding sunsets. Plenty to do and see within the area, We stayed here for Tullip Time in Holland, MI, only 18 miles away. Glad we stayed in Grand Haven. We definitely would like to stay at this hotel on our next visit to Michigan.

  • 5
    « excellent hotel »

    had a great stay.hotel was clean staff was awesome had a problem and they solved the problem quickly and even helped us get a cheaper rate then when we booked it on line.great location.close to all the grand haven hot spots.recommend this hotel to everyone

    2
    « Misleading reservation »

    We booked this hotel on Expedia. This hotel has 2 parts. The first part is like in the picture. The 2nd part is old courtyard type hotel. The indoor pool is in the first part. You cannot get to the pool from the old part without going outside. It was too cold to go outside with our swimsuits. The hotel staff would not let us change rooms, because, "expedia booked you in this room." Our room was smokey, and no other rooms were open. It was too late to find another hotel, and they would not help us with getting a refund. Repeated calls to the manager have been unanswered.

    3
    « Average stay, nothing spectacular »

    Coming off of a bad experience with the Best Western in Ludington, my boyfriend and i were wary upon arriving at the Best Western in Grand Haven. Luckily, it was a little less creepy that the prior hotel was, with the pool only being visible from the lobby and from the breakfast dining area, rather than by the entire population staying at the hotel. The breakfast was again substandard, and while my boyfriend and i were enjoying the hottub after a long day of walking, a group of senior citizens came through the back door and began doing water aerobics. Don't get me wrong, I have absolutely nothing wrong with water aerobics. It actually kind of looked like fun. But I wish that we had been told that the pool was going to be reserved during those times, as we wanted to swim but suddenly felt like we were trespassing on something. The room was nice, but incredibly noisy, as we could hear the people in the room next door talking/swearing very loudly into the night (I think it got quiet finally around 2am). So essentially, you get what you pay for. Cheap room, cheap food, place to stay.

    5
    « Great Hotel »

    Wonderful amenities; good breakfast choices; outstanding staff! Also, clean bedrooms, caring people. It was our 50th Anniversary and the hotel provided a gift certificate towards food and movie passes. This was most unexpected. Everyone was very polite andcaring.

    5
    « Great Stay »

    We went during off season and all of us could only imagine how nice and fun the hotel would be if we were there in the summer. This was a great place to stay and although my friends were skeptical with the outside entrance, they were all pleasantly surprised by the room quality and space for the price we paid.

    5
    « Annual Spring Getaway »

    Very nice place. Update since we last stayed here. Staff were very nice and helpful. Very clean and refreshing room and so was the whole hotel. You can tell they take pride in their business. Outside is beautiful also. Breakfast was good just need to keep more of an eye on food running low. Great place.

    4
    « Nice Hotel »

    Good hotel. Quiet well maintained. Room was very nice. Good value for the money. Breakfast was average or slightly above average. Pool area was nice. A bit tough to get to coming from the south due to the configuration of the hwy.

    4
    « Comfortable Stay »

    The room was clean and comfortable. Staff was professional and helpful. Breakfast offered was pretty good as well with lots of items available. Easy access to various locations around town. I will definitely stay here again!

    5
    « Great place »

    Always stay when driving to the west side! Love this place. Staff is always helpful, breakfast is adequate and the whirlpool rooms are spacious, clean and comfortable. Hotel location is close to town and the city of Grand Haven has lots to offer for dinner and activities. Overall one of my go-to hotels.

    5
    « Excellent place to stay »

    All employees were fabulous, friendly, helpful and professional. It was off season when we stayed there and they serve a free meal on Tuesdays. Ours was vegetable chicken primavera with a salad. Very nice! We would definitely stay there again.

  • 3
    « Bait and switch »

    I had read that the property had been recently renovated. That might be true for the main building, but not the building where we stayed. If you're staying here I'd recommend requesting the main building. Pros of our stay: Room was large Location convenient to Grand Haven attractions Front desk staff friendly and welcoming Cons: No room fridge Beds need replacing--too soft Walls seemed paper thin--very noisy Room had somewhat shabby appearance

    5
    « Great place to stay »

    I have stayed at this hotel several times, always a great stay. The rooms are very clean and very nice. The location is good, not very far to anywhere in the area. The staff was very helpful when I was having to find restaurants or just getting directions to somewhere in the area.

    5
    « wonderful stay »

    We stayed for several days at this hotel and it was a great experience. The location is convenient to everything in town and the staff were really friendly and helpful in letting us know how to get around and things to do and places to eat. The rooms were well appointed and very clean. Breakfast was included and basic, pastries, fruit, cereals and make your own waffles. Would definitely stay here again.

    5
    « Good Value »

    I'd stay again. Nothing special but everything was "as advertised" and they made it easy to check in. Access to the room was convenient. No problem finding a parking space. Convenient to the Grand Haven area. Easy to get around.

    5
    « EXCELLANT »

    WHAT A CLEAN WONDERFUL HOTEL. The staff went out of there way to do what ever we needed go Grand Haven best western. The food was very good and fresh fitness center was clean and all working well. rooms were clean and everything worked what a great place to stay.

    5
    « Beacon Inn Shines a welcome to Grand Haven »

    Grand Haven Michigan is one of those places that has remained great over time. It combines history with the present for those in for business or leisure. The Beacon Inn enhances this experience by providing clean updated lodging with extras available if desired. The staff is happy and around. There's a great computer if one doesn't want to set up in the room. It's within an easy walk or drive to most of Grand Haven's attractions.

    5
    « Awesome getaway »

    We checked in March 29th and departed the 30th. The room was beautiful! We stayed in a 2 Queen bed room by the courtyard. The view was nice, & I loved the sliding door and how I could park right in front of our room! The staff was very professional and friendly, Autumn checked us in & out and helped us find our way around. Great attitudes, great smiles, and great people all around. Nothing was wrong with the room, the pool and hot tub were nicely kept up on. Will definitely be staying here again!!

    4
    « Nice get away »

    Check in and out went quickly. Room was large and clean, king bed with a setting area. Pool was nice, somewhat small in size. Breakfast is what you would expect, and help was on top of cleaning and picking up and re-loading food. Bed was very comfortable.

    5
    « Beautiful Hotel »

    My first time in Grand Haven, Michigan and first time at the Best Western Beacon Inn. The staff was very accomodating and very friendly. The property is immaculate and just beautiful. I had the opportunity to meet with the owner who was very nice and his GM Kendra is excellent made my stay just very nice.

    5
    « So Clean! »

    We stopped here after a long day on the road. I always clean the hotel rooms before letting the family come in due to severe allergies our family has. Usually I go through two sometimes three rags cleaning...not the case here. I was pleasantly surprised by how clean the room was, even mopping the floor didn't bring up the dirt or filth that usually happens. The staff was friendly and smiles all around. It has a nice area with patio out back of the room where you can sit and enjoy the family or just fresh air. It was quiet, clean, friendly, easy check in and easy check out. We will come back to this location again. This Best Western Beacon Inn is the reason will come back and explore this town.

  • 5
    « Memorable »

    Receptionist Aubry made us feel welcome and at right home right away, Grand Haven is a beautiful beach town. With lots of restaurants and shopping. Fishing will be on the list next time I visit. We are excited to visit in the summer to enjoy the great people of Grand Haven and the wonderful beaches.

    4
    « Very nice hotel »

    Clean room, excellent room service. The front desk people were very friendly and helpful. The breakfast was nothing special, but it was free. The wifi speed could be slow in the evening, and was disconnected from the internet one early morning. Overall, a really nice stay for the price.

    5
    « Family Gathering »

    Staff was friendly and accommodating! Rooms were clean and available for an early check in, which was helpful and appreciated greatly. They have a very nice breakfast area and we were able to rent it for an evening gathering for our family Christmas. We will definitely use this hotel again in our travels!

    5
    « The best place to stay! »

    Every February we travel to Grand Haven and we always choose this hotel. The staff is friendly (Audrey is awesome!) and accommodating. We have a large group that stays together- always a nice time. We have food brought in and they allow us to eat in their dining room (in view of the pool). The rooms are clean and very nice- lots of space to move around. We prefer inside room so we always request that. The courtyard rooms would be fine in summer but not in February.

    5
    « Great service and value for the price range »

    The hotel was very clean. The beds were very comfortable. All the staff was friendly and helpful. The breakfast that was included was very good. Have stayed at expensive hotels and resorts with room rates upwards of $350.00 + per night. While this hotel was obviously not as "luxurious", the cleanliness and service was definitely as good. So for the value, this hotels rocks.

    5
    « Great place to stay »

    I stayed here last spring for business. I was so impressed with the cleanliness and customer service I chose it again, without hesitation this time. Thanks to all! The room was immaculate. The staff went the extra step to make sure my stay was pleasant.

    4
    « Nice get away »

    Spent the weekend and had the grandchildren stay with us. Enjoyed the pool and hot tub. Service was tops, breakfast was OK. Had to walk to and from the pool outdoors. Worked because the temp outside was in the low 40's and not zero. Would not want small children outdoors in really cold temps coming from the pool wet.

    5
    « Stay in Grand Haven »

    Very nice, very accommodating! The people there were very willing to help out in any way necessary. The pool and hot tub were clean and the rooms were nice as well. We brought a small dog and they charged a nominal fee allowing us to keep our pet with us, which was also very nice.

    5
    « Welcoming »

    We have family in the area but were staying at this hotel during a couple days around a family funeral. Accommodations were excellent, staff friendly and helpful. There were no complications with getting adjoining rooms with other family. The rooms were very, very clean and well appointed. Heater was a bit noisy, but not overly so - heated the room well. Pool, spa area was very clean w/plenty of clean towels available. Exercise room included a variety of equipment and a supply of cleaning wipes. This property is an excellent value.

    5
    « Great stay »

    I can't think of anything bad about my stay at the Beacon Inn. Everyone one was very nice, the hotel was clean, and the bed was great too. They had a great Tuesday night dinner meal. It was great to check in from a 680 mile trip and have a great chicken dinner ready. Plus they didn't charge extra for the food. I wish I could eat like that on every trip. I know I will be staying here again.

  • 5
    « very good quality at an affordable price »

    Tthis is a clean, nicely appointed property with helpful staff. The indoor pool and large hot tub are especially nice and family friendly. The breakfast area was a little small compared to other hotels but the food selection was adequate and fresh.

    5
    « Well-maintained, easy to locate property »

    We had an excellent stay at this well-maintained property. Hotel sits back far enough from the divided highway in front, so is quiet and peaceful. Room was spacious and very clean. Staff friendly and professional. We will definitely stay here again when we need a room in the area. Call hotel directly to get the price advertised on Trip Advisor. Otherwise, calling without first checking could mean paying more for your room.

    5
    « Just about perfect! »

    One of our best hotel experiences. This hotel is clean, quiet (yes, even on Hwy 31), has a very friendly staff, great breakfast (free) and the service is spot on. You won't find a better hotel in GH/SL area. Stay here, you'll be happy.

    4
    « Thanksgiving 2015 »

    This has become our go to place when visiting family in the area. The staff is very friendly and helpful; consistently goes above and beyond. Facility and rooms very clean, nice decor. Breakfast quality needs improvement but change is in progress. Convenient location with retail stores, restaurants, pharmacies & shops very close. Have stayed in other hotels in the area, this hotel offers the best overall experience for rate charged.

    5
    « The Perfect Place To Stay »

    We loved, loved, loved the Best Western Beacon Inn. From the time you drove up to the hotel, to the time we left, we had nothing but a positive experience. At check-in, Kristin took good care of us and was warm, friendly and a great ambassador both for the hotel and the City of Grand Haven. When we got the the room it was sparkling clean and very nice. I know that they are going to be doing some redecorating soon, but frankly, if I hadn't read reviews, I wouldn't have given the decor a thought. The breakfast was perfect, as we had a long ride following it, and I certainly, did not want anything heavy to eat. There was plenty of everything and all was tasty. I can't say enough about this place ... I would highly recommend it for anyone needing someplace to stay for a short period of time in Grand Haven.

    4
    « Sparkling clean and friendly »

    We stayed overnight on the suggestion of friends who hosted a holiday party at their home. The front desk staff were courteous and professional. Our room was HUGE with two queens and ample room. The pool/hot tub area as well as our room were sparking clean and well appointed. The only complaint we had was that the beds were ROCK HARD! We sleep on a Tempurpedic at home but stay in a variety of hotels while traveling. An addition of a pillow topper would have made my night's sleep perfect with no sore hips in the morning and guaranteed a 5 star rating.

    5
    « al great »

    stayed here a few times before all is great. Staff goes above and beyond to accomodate and hotel is always clean and uncluttered. Will stay again in the future and reccommend to others staying in Grand Haven. The city has a lot to offer and the hotel is worth the stay for sure.

    3
    « Overnight Stay »

    We stayed here overnight for a funeral in the area. We were greeted with a smile. We had a room on the lower level in cottages in the back of the main building. It was nice because we had no one above our heads making noise. The room was clean, but a little dark. We had a microwave and refrigerator which was good. I had to run to the local Meijers store down the street the next morning so I picked up froze breakfast sandwiches and yogurt . We were able to warm our sandwiches and had a good start to the day. The hotel does offer a continental breakfast , it is lacking (pancakes, small danish, and cereal). I was able to get coffee and juices to go along with our breakfast. The sheets could use a little bleaching, for whiting but they did not have any spots. Parking lot on the side of the building could use more lighting. The hotel does offer wifi, which was good. My daughter was able to do her homework for her online class.

    4
    « Best overall value in Grand Haven, MI off season. »

    There is no way for business purposes to find affordable lodging in Grand Haven, MI area during late Spring and Summer months. Prices rise 300-600 percent in some places. I commuted 18 miles from Coopersville, until recently. The Best Western Beacon, in Grand Haven, is reasonably priced starting in November and stays that way till Late Spring. The combination of amenities, and comfort make it the best choice for business or most other travel during the off season. My use is for business, and I'm quite satisfied with everything. Very good internet speed in the main building, the courtyard buildings are not as good. Typical breakfast is good, but could use some improvements. Rooms are large and comfortable.

    5
    « great experience »

    very accomodating staff - whirlpool room was huge and very nice clean rooms and property even on main road was quiet Close to everything Grand Haven has to offer Highly recommend to others - book this place and you wont be disappointed

  • 4
    « King w/Jacuzzi »

    Updated, clean, and comfortable. Would definitely stay here again and get a jacuzzi room. Friendly staff. nice breakfast, and awesome shower. Only down side... inconvenient location of ice machine and Wifi would not connect.

    4
    « vacation »

    Nice clean place and the staff were fine. I left a ring in my room. I called within 2 hours of leaving and no luck. I actually called twice. They never called me. My fault but I think it would have been an easy find.

    4
    « Great value! »

    Clean and comfortable rooms/beds. Wonderful staff! Nice pool and hot tub. Breakfast wasn't great but it is free. Especially for the price, this hotel was a great value. Easy parking, easy access to rooms. Lacking in ice machines though.

    5
    « A Great get away »

    The room was nice and quiet. The Bed was decent to sleep on. We had a whirlpool room and it was clean and it worked well. The Staff was friendly and courteous. We will be back and would recommend this hotel to anyone.

    4
    « Decent place. »

    While this hotel isn't the fanciest, and there are a few minor maintenance issues they should keep up on- it was a comfortable stay. Clean room and decent beds. Our room was supposed to have a view of the courtyard, but it just faced the other building, so all we got to look at was siding. Their breakfast is a little lower than standard- there isn't much by way of hot food, but to was okay. For the price, it's probably the best place to stay in the area.

    4
    « our usual place to stay »

    We have stayed at this business several times .We are always satisfied and the help is very helpful ! If we were not treated as we thought we should be ....to put it simple .....we would find somewhere else to stay ......plain and simple !

    5
    « Great place to stay »

    My husband and I needed a night away and chose Grand Haven. Found Best Western Beacon Inn. Friendly staff, clean room and bed was comfortable. We asked lady that checked us in about best places to eat and she was so nice and told us about two great places. Ate supper at one place and breakfast at other. Our room was excellent and cozy, My husband and I will for sure go back to this place in the future next time maybe even bring the kids along as the pool are looked very nice and clean as well. Lady that checked us in even gave us quicker and more scenic route to downtown Grand Haven. Grand Haven is a beautiful city to travel to, stay at and has great restaurants to eat at. The hotel was also a great price compared to many other hotels. Even when checking out of our hotel room the checkout man was very nice and wanted to known if our room was exactly how we expected it to be, plus was kind enough to ask how the overall trip was in Grand Haven. He wasn't trying to rush us out the door at all!

    5
    « Good Night Sleep »

    You can tell they take pride in this hotel. Everything in tip top shape and very clean. Bed was excellent, not too soft or hard. The wall must be super thick because we were right by the elevator and never heard a sound. Definitely would stay here again if passing through the area.

    5
    « Enjoyed our stay as usual »

    We tend to be favoring Best Western for the last couple of years as their running their Hotel the right way. This locations breakfast is the only thing that needs to be improved (border line continental) like a lot of the other BW's which have eggs and sausage patties available.

    5
    « Couldn't be any cleaner! »

    This room was spotless. The staff was very friendly. They had a free breakfast and free wifi that worked well. I have no complaints - good value, convenient location. We did not use pool but the kids looked like they were having a ball.

  • 5
    « Great time at Best Western Beacon Inn »

    My husband and I just returned from a short trip to Western Michigan for a little get-a-way. The staff at this Best Western was the most friendly, courteous and helpful I have run across anywhere. EVERYONE had a smile and friendly comment.

    5
    « OUTSTANDING!!! »

    CLEAN, CLEAN, CLEAN!!!!! We pulled in late, welcomed by kind and customer friendly staff. Both Audrey and Beth were awesome! Management should give them both a raise! We did not get to enjoy the pool or hot tub but it looked great. Will stay here again.

    5
    « grand haven best western »

    great place for night stays. pool is nice and hot tub is great. location is close to the down town area, and the lake shore is just a few blocks away. Restaurants are along the main road as well as the down town area. The staff is knowledgeable of the local restaurants and give honest advise.

    5
    « A Weekend Away »

    This Hotel was perfect for a spur of the moment weekend away. It was very clean and the staff was very customer focused, friendly and helpful. I would recommend this hotel and stay here again. The price is also very reasonable.

    5
    « Grand Haven Gem »

    From the time we arrived, (to find out I had somehow messed up the reservations), to the time we left, we were treated beautifully. Clean, comfortable, quiet rooms, great breakfast buffet, beautiful facilities, ever-so-kind staff.

    5
    « This Best Western is the BEST! »

    From check-in to check out, the staff was wonderful, the rooms are roomy and clean, and the cleaning staff very professional! If you are in need of a hot breakfast, there are no scrambled eggs or bacon/ sausage on the breakfast menu, but they do have cold boiled egg &waffles, along with the usual continental breakfast. All in all, a great experience.

    5
    « Best Western Beacon In Grand Haven, Michigan »

    Good Location to all attractions in the area of Grand Haven Michigan. The Downtown is active with plenty of good restaurants and boating activities The Hotel is a very clean facility with a good size pool and fitness room with well equipped with current state of the art fitness machines. Hotel staff very friendly and courteous.

 

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·Desde el norte: el BEST WESTERN Beacon Inn se encuentra en la autopista US 31 entre las calles Taylor St. y Robbins Rd. Nuestro hotel se ubica a aproximadamente 1,5 kilómetros al sur del puente levadizo de Grand Haven en la parte oeste de la carretera. ·Desde el sur: el BEST WESTERN Beacon Inn se encuentra en la autopista US 31 entre Robbins Rd. y Taylor St. Nuestro hotel se ubica a aproximadamente 400 metros al norte de Meijer y Walmart en la parte oeste de la autopista. Los huéspedes deberán pasar el hotel y realizar un cambio de sentido en Michigan para acceder a nuestro estacionamiento. ·Desde el oeste: desde la I-96, tome la salida Spring Lake/Grand Haven. La salida estará situada a la...

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