Aiden by Best Western Flagstaff

Hi martinione, Thank you so much for sharing your thoughtful review! We're delighted to hear that you felt the short journey to our tucked-away property was well worth it. It's wonderful to know that our friendly staff made you feel welcome and that you enjoyed the peaceful atmosphere of your room. We're especially pleased that you found your room clean and quiet and enjoyed the comfortable bed and linens. A restful night's sleep is so important, and we're happy we could provide that for you. We're also glad you appreciated the convenience of our small bar near check-in and the nearby restaurant options. Thank you again for choosing to stay with us and for highlighting the charm and convenience of our location. We truly appreciate your kind words and hope to welcome you back for another relaxing stay in the future!

Dear DayTrip47133312758, Thank you for taking the time to share your kind feedback. We are delighted to hear that, despite being a little challenging to find, you enjoyed our location and found your room clean and comfortable. We are especially pleased that our staff reached out to you about the item you left behind. We take honesty and integrity seriously, and your recognition of their efforts means a great deal to our team. We will certainly share your kind words with them. It is wonderful to know that you had a very pleasant stay overall. Thank you again for your thoughtful review, and we look forward to welcoming you back for another enjoyable visit!

Hi Sjhurt, Thank you so much for your wonderful review! We're delighted to hear that you found the hotel beautiful, clean, modern, and welcoming. It's especially great to know that you enjoyed our gorgeous pool area and had a comfortable stay in your room. We appreciate your kind comments about the rooms being clean and the beds being comfortable. While our rooms may be more compact, we're pleased that the cleanliness and quality of the beds helped make your stay enjoyable. We're also happy that our friendly staff made a positive impression on you. Thank you again for staying with us and for sharing your experience. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another relaxing and comfortable visit!

Hi moorer243, Thank you so much for your wonderful review! We are thrilled to hear that your entire experience was wonderful and that you are already looking forward to staying with us again. It sounds like you had a very special family visit, and we are honored that you chose to stay with us while welcoming your granddaughter to Arizona as she begins her journey at NAU. What a wonderful occasion to celebrate together! We are delighted to hear that you enjoyed spending time outdoors with your family. Our comfortable couches and chairs, along with the fire pits, are a great place to relax and visit, especially when the weather turns a little cool. We are also happy to hear that some of your family members were able to enjoy the pool during your stay. Creating a welcoming environment where families can relax, spend time together, and make special memories is something we truly value. It is wonderful to know that our outdoor spaces and amenities added to your family's experience. Thank you again for choosing to stay with us for such an important family milestone and for sharing your kind feedback. We look forward to welcoming you and your family back for another wonderful stay in the future!

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize that the cleanliness of your room was not up to standard and that your stay began with such a disappointing experience. Every room should be thoroughly cleaned, with fresh bedding and a careful inspection completed before a guest arrives. We understand how upsetting it must have been to pull back the covers and immediately question whether the bedding had been properly changed. We are also sorry that the response to your concern left you feeling dismissed. While room availability may have been limited, we understand that this should not take away from the importance of your concern or the expectation of receiving a clean and properly prepared room. We appreciate your understanding that occasional issues can occur, but we agree that how those concerns are handled can make a significant difference. We sincerely regret that both the cleanliness issue and the response you received left you questioning whether you would stay with us again. Thank you again for your honest feedback. Your comments highlight the importance of thorough housekeeping inspections and attentive, understanding guest service, and we appreciate the opportunity to recognize where improvement is needed.

Hi rebeccabE5384FC, Thank you so much for your kind review! We are delighted to hear that our location was perfect for helping you get your daughter settled for college and that you found the hotel very clean. We understand how busy and important that time can be, so we are happy that our convenient location helped make the process a little easier and more comfortable for you and your family. Thank you again for choosing to stay with us and for taking the time to share your experience. We truly appreciate your kind words and hope to welcome you back whenever you are in the area!

Hi 223marcusl, Thank you so much for your wonderful review and for choosing to stay with us again! We are delighted to hear that you continue to enjoy the convenience of our location near NAU and downtown. We are especially pleased that our friendly and helpful front desk team made a positive impression during both of your stays. It is also great to know that you appreciate having amenities such as the pool, hot tub, and fitness center available, even when you don't have an opportunity to use them. We are happy that the in-room microwave and refrigerator add convenience to your visits as well. And we are glad you enjoy our weekday happy hour, and it is like a nice way to unwind after a busy day! Thank you again for your continued support and for sharing your experience. Knowing that you plan to stay with us again is the best compliment we could receive. We look forward to welcoming you back for another comfortable and enjoyable visit!

Dear Climber65604388018, Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed our newly remodeled hotel and found your room clean and comfortable. We are especially pleased to know that, even with the hotel being full, your room was well insulated and provided a quiet environment for a good night's sleep. A restful and comfortable stay is very important to us, so we are glad that outside noise did not disrupt your experience. We also appreciate your honest feedback regarding the parking. We understand how frustrating it can be to have difficulty finding a convenient parking space, especially during a busy stay, and we are sorry that this caused some inconvenience. Thank you again for choosing to stay with us and for sharing both the highlights and areas for improvement. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable and relaxing stay in the future!

Hi charleneb123, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the warm welcome from our front desk team and found your room comfortable and well-appointed for both reading and writing. It is great to know that you enjoyed the refreshing swimming pool, outdoor spaces, excellent bar, and ample parking. We are also pleased that our convenient location near shopping, restaurants, entertainment, and the freeway added to the enjoyment and convenience of your stay. We are especially grateful for your kind comments about our rewards member welcome. Providing our loyalty members with a warm and memorable experience is very important to us, so hearing that you felt especially well welcomed truly means a lot. Thank you again for choosing to stay with us and for sharing your experience. We greatly appreciate your kind words and look forward to welcoming you back for another enjoyable stay!

Hi B9290OGrobertt, Thank you so much for taking the time to share your kind review! We're delighted to hear that you had an enjoyable stay with us. It's wonderful to know that you appreciated our convenient location and found the hotel to be very clean. Providing a comfortable, welcoming, and well-maintained environment for our guests is one of our highest priorities, and we're pleased that these aspects of your stay stood out. Your positive feedback means a great deal to our team and serves as great encouragement to continue delivering excellent service and accommodations. Thank you again for choosing to stay with us. We truly appreciate your support and look forward to welcoming you back for another clean, comfortable, and enjoyable stay in the future.

Hi T7799IAroberti, Thank you for taking the time to share your feedback! We're delighted to hear that you had a comfortable and enjoyable stay with us. It's wonderful to know that you found your room clean and that our beds provided the comfort you needed for a restful stay. Ensuring our guests have a welcoming, relaxing, and well-maintained environment is one of our top priorities, and we're pleased that we were able to meet your expectations. Thank you again for choosing to stay with us and for sharing your kind comments. We truly appreciate your feedback and look forward to welcoming you back for another clean, comfortable, and enjoyable stay in the future.

Hi dustinbE1963WJ, Thank you so much for your wonderful review! We are delighted to hear that you had such a great experience during your stay with us. It's especially rewarding to know that you found our property to be a wonderful place to stay and that our team made such a positive impression. Providing friendly, welcoming, and attentive service is something we take great pride in, and your kind words are truly appreciated. We will be sure to share your compliments with our staff, as recognition like yours is a wonderful encouragement for them to continue creating memorable experiences for our guests. Thank you again for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the future.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Providing clean, comfortable, and well-maintained accommodations is a top priority for our team, and we regret that your room did not reflect the standards we strive to provide. We appreciate you bringing your concerns regarding the condition and cleanliness of the room to our attention. Guest feedback is important to us, as it helps us identify areas where we can improve and ensure our rooms are properly maintained for every guest. We apologize for any inconvenience or disappointment you experienced during your visit. Thank you again for sharing your comments, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.

Dear Sherpa10370366388, Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that our hotel was a great choice for your business trip and that our convenient location near NAU helped make your stay more enjoyable. We are pleased that you found your room to be clean, comfortable, and quiet, and that you were able to take advantage of our amenities, including the bar, pool, and gym. Providing a relaxing and convenient experience for both business and leisure travelers is something we strive for, and we are happy these features added value to your visit. We also appreciate your kind comments about our team's prompt assistance with the television and shower drain. Our staff is always committed to responding quickly and helping ensure our guests have a comfortable stay. Thank you again for choosing to stay with us and for sharing your experience. We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable visit in the future!

Hi robbp755, Thank you so much for your fantastic review! We are truly delighted to hear that you had such an enjoyable stay and that you found both our accommodations and our staff to be excellent. Providing exceptional hospitality and comfortable accommodations at a great value is what we strive for every day, so it is incredibly rewarding to know that your experience reflected those efforts. Your kind words about our team mean a great deal, and we will be sure to share your compliments with them. They will be thrilled to know they helped make your stay a memorable one. We are especially grateful for your comments about the tremendous value you received. Knowing that our guests feel they have enjoyed a quality experience at a great price is one of the highest compliments we can receive. Thank you again for choosing to stay with us and for taking the time to share your wonderful feedback. We are honored that you plan to return, and we look forward to welcoming you back for another exceptional stay in the future.

Hi F1147MJgordonw, Thank you so much for your wonderful review! We are delighted to hear that you had such an enjoyable stay with us. It is especially gratifying to know that you found our hotel to be a beautiful place to stay. We take great pride in creating a welcoming, comfortable, and relaxing environment for all of our guests, and your kind words mean a great deal to our team. We're also thrilled that you enjoyed spending time at our pool area. Whether guests are looking to relax and unwind or simply take a refreshing swim, we're pleased that this amenity added to your overall experience. Thank you again for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your support and look forward to welcoming you back for another memorable and enjoyable stay in the future.

Hi Daniel, Thank you so much for your wonderful review! We are delighted to hear that you had an amazing experience during your stay with us. It is especially rewarding to know that our staff made such a positive impression. Providing kind, professional, and attentive service is at the heart of what we do, and your thoughtful recognition means a great deal to our entire team. We will be sure to share your compliments with our staff, as they will be thrilled to know their efforts helped make your visit so enjoyable. We truly appreciate you taking the time to share your experience and for choosing to stay with us. Your kind words motivate us to continue delivering exceptional hospitality to every guest who walks through our doors. Thank you again for your thoughtful feedback. It was our pleasure to host you, and we look forward to welcoming you back for another amazing stay in the future.

HI Shelby, Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated the updated look of the property, as well as the cleanliness and comfort of the beds. We're especially glad you were able to enjoy our pool and spa area, along with the fire tables and games. It's great to hear those amenities helped make your stay more enjoyable and relaxing. We also appreciate your helpful feedback regarding early-morning coffee availability and in-room creamer options. We understand how important those small conveniences can be, especially for guests with early departures, and your comments are very valuable as we continue to look for ways to improve the guest experience. Thank you again for choosing to stay with us and for sharing such kind words. We're so happy to hear you would stay with us again, and we look forward to welcoming you back in the future!

Hi Tara, Thank you so much for sharing your kind feedback! We're very happy to hear that you enjoyed your one-night stay with your tour group. It's wonderful to know that you found the hotel clean and modern, and that your room was comfortable. We're especially glad the quiet A/C helped make your stay even more relaxing. Those small details really do make a difference when it comes to a good night's rest. We truly appreciate you taking the time to leave a review and hope to have the pleasure of welcoming you back again in the future!

Dear Steve K, Thank you for taking the time to share such detailed feedback. We're glad to hear that you found our staff very friendly and that you enjoyed the spacious, clean rooms as well as the quiet location. It's always great to know when guests are able to have a peaceful stay. We also appreciate your honest comments regarding the lighting in the room, bed comfort, and towels. Your observations are very helpful, and we're sorry that these aspects did not fully meet your expectations. Feedback like yours is important as it helps us identify areas where improvements can be made to enhance overall comfort and consistency. We understand your comments regarding breakfast and coffee offerings as well. We recognize that guest preferences vary, and we appreciate you sharing your perspective on value and amenities, as it helps us better understand how our services are being received. We're grateful you chose to stay with us and appreciate you highlighting both the positives and areas of concern. Your feedback is sincerely valued as we continue working to improve the guest experience.

Hi 390mehulp, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that our location was convenient for your travels while exploring the Grand Canyon, Sedona, and Phoenix. It's wonderful to know that you found the hotel clean, comfortable, and well-equipped with amenities like the EV chargers, pool and hot tub, laundry facilities, and bar. We're especially glad you enjoyed the natural beauty and views surrounding the property, as well as the spaciousness and comfort of your room. Your kind words about our friendly staff and the overall value of your stay truly mean a lot to us. We strive to provide a welcoming and relaxing experience for every guest, and it's great to hear we delivered during your visit. Thank you again for choosing to stay with us. We're so glad you had a great experience and hope to welcome you back for another memorable stay in the future!

Hi queencreekgirl2, Thank you so much for your fantastic review! We're absolutely delighted to hear that your stay exceeded your expectations. It's wonderful to know you appreciated the clean, modern feel of the room and the thoughtful amenities like the fridge, microwave, and large TV. We're especially glad you found the bed very comfortable. Getting a great night's sleep is so important when traveling. Hearing that there was “nothing at all to complain about” truly makes our day. Providing excellent value along with comfort and quality is exactly what we strive for. Thank you again for your kind words. We look forward to welcoming you back for another exceptional stay in the future!

Hi nbarizona, Thank you so much for your incredible review and for taking the time to highlight what made your stay so enjoyable. We are truly honored by your recommendation and thrilled to know that your experience with us was such a positive one. Your comments about our spotless environment mean a great deal to our entire team. We work hard to maintain the highest standards of cleanliness so our guests can relax and feel completely comfortable from the moment they arrive. We are equally grateful for your kind recognition of our staff. Providing warm, genuine hospitality is at the heart of everything we do, and it is wonderful to hear that our team helped make your stay memorable. Your compliments will certainly be shared with everyone, as they serve as great encouragement. It's also fantastic to know that our location made exploring the area convenient and enjoyable for you. Being close to popular restaurants and attractions is something many of our guests appreciate, and we are glad it added extra value to your visit. Thank you again for your thoughtful feedback and for choosing to stay with us. We look forward to welcoming you back on your next trip and creating another exceptional experience!

Hi pegc832, Thank you for taking the time to share your feedback with us. We're so glad to hear that you felt safe, found the hotel clean, and enjoyed a comfortable stay. It's wonderful to know that the value met your expectations and that any noise concerns did not disrupt your rest. We also appreciate you mentioning the parking options. We understand that the front lot can fill up at times, and we're happy the additional parking in the back and on the side provided convenient access to the building. Thank you again for choosing to stay with us and for your thoughtful review. We hope to have the pleasure of welcoming you back for another solid and comfortable stay in the future.

Hi 750lizy, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our property to be a clean, comfortable, and modern upgrade to the Best Western you know and trust. It's great to know that the room amenities, including the microwave, mini fridge, Keurig, and spacious layout, added to your comfort, and that the bed provided a restful night, especially for your back. Our team takes pride in keeping every room spotless, and your kind words mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back the next time you're passing through!

Hi Arlette R, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that our newly renovated, spacious room with a super comfortable king bed and big-screen TV made your visit relaxing and enjoyable. It's great to know the updates we've made are truly enhancing our guests' experiences. Your comments about the hotel being modern, clean, and different from a typical Best Western mean a lot to us. We work very hard to offer a fresh, welcoming, and comfortable environment, and it's rewarding to hear that the improvements stand out. Our location near shops and restaurants is something guests love, and we're happy it added convenience to your stay as well. Thank you again for taking the time to leave such kind feedback. We truly appreciate it and hope to welcome you back for another great stay soon!

Hi Arran H, Thank you so much for taking the time to share such a thoughtful review of your stay with us. We're delighted to hear that you enjoyed our hotel's atmosphere, location, and amenities. It's wonderful to know that our swimming pool, garden area, and firepits added an extra touch of relaxation to your visit. That's exactly the kind of experience we hope to create for our guests. We're also glad you found the rooms to be clean, comfortable, and bright. Our housekeeping and maintenance teams take pride in keeping everything fresh and welcoming, and your kind words will mean a lot to them. It's fantastic that our location worked out so well for you, with shops and restaurants nearby, and we truly appreciate your recommendation to others visiting Flagstaff. Guests like you are the reason we love what we do, and we can't wait to welcome you back the next time you're in the area.

Hi Neil H, Thank you so much for taking the time to share your experience with us! We're delighted to hear that your two-night stay during your Newmarket Holidays tour was such a positive one. It's wonderful to know you enjoyed our convenient location with nearby dining options and shopping, as well as our comfortable rooms and inviting heated pool. We're also glad you had the chance to relax at our reception bar; it's always a nice spot to unwind after a busy day. Our team will be thrilled to hear your kind words about their friendliness and efficiency. Providing warm, attentive service is at the heart of what we do, and it's rewarding to know it made a difference during your stay. We're so grateful for your recommendation and hope that whenever your travels bring you back to the area, we'll have the pleasure of welcoming you again.

Hi Stacia M, Thank you so much for choosing to stay with us during such an exciting milestone, helping your daughter move into her new apartment at NAU. We're delighted to hear that our location was convenient for you and that your room provided the comfort and space you needed throughout your visit. Moments like move-in can be both busy and memorable, and it means a lot to know that we were able to offer a welcoming and stress-free place to stay during this time. We're especially glad to hear that everything worked out just right for you and that you plan to book with us again in the future. We look forward to welcoming you back on your next trip to Flagstaff and hope to continue being your go-to accommodations when visiting your daughter at NAU.

Hi 792samk, Thank you so much for sharing your feedback with us. We're delighted to hear that you enjoyed the peaceful location of our hotel and appreciated the touches that make our property unique, such as the welcoming front desk and café area. Our team works hard to create a comfortable and inviting atmosphere, and it's wonderful to know that this came through during your stay. We're glad you had the chance to enjoy some of our amenities, including the heated pool and spacious hot tub, both favorites among our guests who want to relax and unwind. It's also great to hear that the large TV and cozy décor added to your overall experience. Your kind words mean a lot to us, and we truly hope we'll have the pleasure of welcoming you back again soon for another relaxing stay.

Hi reneesP4245MF, Thank you so much for your incredible review! We're honored that out of all the hotels you stayed at during your 32-hour road trip including those at much higher price points, you found ours to be the best overall. That truly means a lot to us! It's especially rewarding to hear that you found the room spacious, super clean, and comfortable, and that our bedding matched (or exceeded!) the softness of what you experienced at more expensive hotels. We believe that comfort and quality should be accessible to everyone, and your kind words reinforce that commitment. We're also thrilled to hear that our team left a great impression, from the front desk to our hardworking housekeeping staff. We take pride in creating a welcoming, friendly atmosphere for all guests, and it's wonderful to know that was reflected throughout your stay. Thank you for highlighting our outdoor spaces, clean pool and hot tub, and family-friendly amenities like cornhole. We love offering little extras that help guests relax and unwind. And yes, being just 2.5 miles from downtown is definitely a perk we're proud of! Your recommendation means the world to us, and we can't wait to welcome you back the next time your travels bring you through the area.

Hi barbarapA9979ZR, Thank you for taking the time to share your kind feedback! We're so pleased to hear that you had a great experience and that our friendly, knowledgeable staff made your stay enjoyable. We truly appreciate your recognition of Jesse and Riaonna, they will be thrilled to know that their service stood out to you. Our team takes pride in providing warm, attentive hospitality, and it's always rewarding to see those efforts recognized by our guests. It's also wonderful to know that you enjoyed our convenient location near a variety of stores and restaurants. We're glad this made your stay even more comfortable and enjoyable. Your recommendation means a great deal to us, and we look forward to welcoming you back the next time you're in the area.

Hi brianwH3109AT, Thank you so much for your wonderful review! We're truly delighted to hear that you and your wife had such a relaxing and enjoyable stay with us. It's always a pleasure to know that our guests found their room clean and comfortable, and we're especially glad that our team made you feel welcomed from the moment you arrived. Your kind words about our staff mean a great deal to us, and I'll be sure to personally share your compliments with Natalia. She'll be thrilled to know her prompt assistance helped make your stay more enjoyable. We also appreciate you mentioning the A/C unit issue. While we regret the inconvenience it caused, we're happy we could resolve it quickly with a room switch. Your flexibility and understanding are truly appreciated. It's great to hear that you had time to unwind by the pool and soak in the hot tub. Our goal is to create a place where guests can truly relax, and it's wonderful to hear we succeeded during your visit. We're also glad the location worked well for you and made exploring Flagstaff easy and convenient. Knowing that this was the best hotel experience you've had in a long time means the world to us. Thank you again for choosing to stay with us and for sharing such kind words. We can't wait to welcome you back the next time your travels bring you to the Flagstaff area!

Hi susannet175, Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed your stay and appreciated the modern design and spacious layout of both our lobby and your guest room. It's great to know the abundance of outlets and workspace made it easy for you to settle in and stay productive, comfort and convenience are top priorities for us. We're also glad you found our hotel peaceful and quiet. The location, tucked just off the main road, is a feature many of our guests enjoy for exactly that reason. Thank you for highlighting the additional amenities, such as the outdoor seating area, pool, full-service bar, and in-room touches like the high-quality hair dryer and clothes steamer. We love hearing that those details made a positive impact on your stay. We understand breakfast is an important part of the day, and while we don't offer a full hot breakfast, we're glad you found our grab-and-go bites helpful and appreciated the proximity to great local restaurants. Lastly, thank you for pointing out the clean and modern laundry facilities. Our team works hard to maintain those for guest convenience, and it's wonderful to hear that effort is paying off. We truly appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

Hi Guide25083524748, Thank you so much for your wonderful review! We're thrilled to hear that your stay at Aiden by Best Western was such an enjoyable experience. It's great to know you appreciated the hotel's modern design, it's something we've put a lot of thought into to create a fresh and comfortable atmosphere for our guests. We're especially glad you had a chance to relax and unwind in our pool and outdoor area, which are among our favorite features as well! And we couldn't agree more, the prickly pear cider is a hidden gem, and enjoying it poolside truly is the perfect touch. We're delighted that it added something special to your stay. Thank you again for your kind recommendation. It means the world to us, and we hope to welcome you back the next time your travels bring you to beautiful Flagstaff!

Hi OzarksQueen, Thank you so much for your kind and thoughtful review! We're truly glad to hear that your stay with us was a positive one, especially after such a long 17-hour drive. It's wonderful to know that Shay, our night manager, made your check-in experience smooth and welcoming. We're very proud of the care and professionalism our team brings to every shift, and Shay will be especially happy to hear your recognition. There's nothing better than being greeted with a warm smile after a long journey, and we're so glad that made a difference for you. We're also pleased to hear you found your room clean and comfortable. We know how important that is when you're tired and ready to rest. Your recommendation truly means a lot to us and serves as a great motivator for our entire team. We hope to have the pleasure of welcoming you back again whenever your travels bring you through the area.

Dear LMJH519, Thank you for taking the time to share your experience with us. While we're glad to hear there were aspects of your stay that met your expectations, such as the early check-in and the cleanliness of the hotel. We're genuinely sorry that several issues impacted the overall quality of your visit. We understand how important reliable WiFi and functional amenities are, especially when traveling with children. Please accept our sincere apologies for the inconvenience caused by the prolonged internet outage and the unexpected disruption to your TV service. These are not the standards we strive to uphold, and we fully recognize how frustrating it must have been to have both unavailable especially at a time when you were trying to keep your kids entertained and prepare for the next leg of your road trip. Additionally, we regret the inconvenience caused by the missing and subsequently malfunctioning coffee maker. While we're pleased our team responded quickly, the replacement unit should have been fully functional, and we apologize that it was not. We take pride in being part of the Best Western family and know that guests like yourself have high expectations for both service and reliability. Please be assured that we are actively addressing the technical issues you encountered, and we're working with our team to ensure guest room amenities are checked thoroughly before arrival. If your travels bring you back through Flagstaff, we would welcome the opportunity to offer you a much better experience.

Hi AdamB116, Thank you so much for taking the time to share such a thoughtful and positive review! We're delighted to hear that our hotel not only met but exceeded your basic expectations of cleanliness, comfort, and maintenance those are truly the foundations of a great stay. We're sorry to hear about the noise issue from the neighboring room but very glad that Jesse at the front desk could promptly assist you by moving you to a quieter room. Our team strives to ensure every guest's comfort, and Jesse's quick action is a great example of that commitment. It's wonderful to hear that you enjoyed the pool and hot tub area as a relaxing way to unwind after a day of hiking. We take pride in providing a pleasant and rejuvenating environment, and your appreciation means a lot. Your praise for the shower's water pressure truly made us smile! We want every detail to enhance your stay, and knowing that this was the best shower experience you've ever had is incredibly rewarding to hear. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back for another exceptional visit!

Dear frontalm2025, Thank you for taking the time to share your experience with us. While I'm glad to hear that your check-in process was fast and that our team member was helpful and courteous, I'm truly sorry that the room did not meet your expectations. We sincerely apologize for the issues you encountered during your stay. The problems you described with the bathroom and shower doors, thermostat, and AC noise are certainly not reflective of the standards we strive to maintain. We also regret that the room had an unpleasant odor, we are a pet-friendly property, but every room should be thoroughly cleaned and refreshed to ensure comfort for all guests, whether traveling with pets or not. Your feedback is incredibly valuable, and I have shared your comments with our maintenance and housekeeping teams so we can address these concerns promptly. Our goal is always to provide quality accommodations at a fair value, and I'm sorry we missed the mark in your case. Thank you again for bringing these matters to our attention.

Dear Q5171LRjans, Thank you for sharing your feedback. We truly appreciate you choosing to stay with us during your visit to Flagstaff, and we're sorry to hear that your experience did not meet expectations. We sincerely apologize for the inconvenience caused by the temporary closure of the pool and hot tub. We understand how disappointing this must have been, especially since outdoor relaxation is a big part of many guests' plans in Flagstaff. While we strive to inform guests ahead of time whenever possible, in this case, the maintenance schedule was updated unexpectedly and we regret that it was not better communicated in advance. Regarding the fire pits, our intention is always to provide a warm and inviting outdoor experience, and we're sorry they were not available during your stay. The decision to keep them off was made out of caution due to forecasted inclement weather, but we understand that this impacted your enjoyment of the evening and we regret the frustration this caused. We also appreciate your comments about the staffing and service. Your experience does not reflect the high standard we aim to deliver, and we are addressing the concerns internally. Balancing multiple roles during peak times should never come at the expense of hospitality, and we are actively reviewing how we can better staff and support our front desk and bar areas. Although we regret that we fell short during your visit, we appreciate your feedback, as it helps us improve. We hope you'll consider giving us another chance in the future so we can provide the experience you were expecting and deserve.

Hi Akilah J, Thank you so much for taking the time to share your thoughtful review! We're delighted to hear that you and your teens had a comfortable and enjoyable stay during your visit to NAU. It's great to know that you appreciated the essentials from the comfy beds and quiet halls to the clean fitness room with a view, and the relaxing evening hot tub. We're also glad you found our in-room amenities, including the coffee, fridge, microwave, and water pressure, to be convenient and up to standard. Your feedback about breakfast is appreciated as well. While we're happy you enjoyed the drinks and coffee, we're always looking for ways to improve the overall experience, and your input helps guide us in that direction. Thank you again for choosing to stay with us. We hope to welcome you and your family back again the next time you're visiting the area!

Hi Laurence1001, Thank you so much for your kind and thoughtful review! We're delighted to hear that your stay with us met your expectations and that you found everything to your satisfaction, no complaints is always a great compliment! We're especially glad you noticed the recent renovations! We've worked hard to give the lobby and hallways a fresh, inviting look while maintaining comfort and functionality throughout the property. It's great to hear that your room was clean, well-maintained, and that you found the bed to be comfortable. Those are things we take great pride in providing consistently for every guest. Our team at the front desk will be happy to hear your comments about their professionalism and friendliness. We truly believe that great service goes a long way in creating a welcoming experience, so your kind words mean a lot. Being located right next to Northern Arizona University is a real perk for many of our guests attending events or visiting campus, and we're glad you found the location convenient. While we currently offer a café instead of complimentary breakfast, we hope the quality and variety of offerings helped start your day off right. We appreciate your note on value, we strive to provide clean, comfortable accommodations at a fair price, and it's great to know that reflected in your stay. Thanks again for staying with us, and we hope to welcome you back the next time you're in town!

Hi leovincentr, Thank you for taking the time to share your experience! We're delighted to hear that our front desk and housekeeping staff made a positive impression on you with their accommodating and helpful service. Providing a welcoming and comfortable stay is always our goal, and we're pleased that you found our team to be attentive during both of your visits. It's also great to know that you appreciated the cleanliness of our rooms and the convenient amenities, such as the coffee maker, microwave, and USB ports. We aim to provide a comfortable and functional space for our guests, and we're glad these features enhanced your stay. We truly appreciate your feedback regarding storage options in the room. While we do our best to provide a practical layout, we understand that additional storage, such as a dresser or armoire, could improve convenience. We will certainly share your suggestion with our team as we continuously look for ways to enhance our guest experience. Thank you again for choosing to stay with us twice. We truly appreciate your loyalty! We hope to welcome you back on your next visit.

Hi dianasshaw, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and that you found our hotel beautiful with great amenities. It's fantastic to know that the game area was a hit with the little ones. It's always our goal to create a fun and relaxing environment for families. We're also glad that our friendly and helpful front desk team made a positive impression. Providing excellent customer service is a top priority, and it's wonderful to hear that our staff contributed to your enjoyable stay. We look forward to welcoming you back this summer so you can fully experience our pool and spa!

Hi D9814HUjoelm, Thank you for sharing your experience with us! We're delighted to hear that you found our hotel to be a comfortable and clean place to stay. A well-appointed room and a good night's sleep are essential for any trip, so we're pleased that our accommodations met your expectations. It's also great to know that you had a smooth and efficient check-in process. We strive to make arrival as seamless as possible so that our guests can settle in and enjoy their stay without hassle. We appreciate your feedback regarding the water pressure on the second floor and the icy entrances. Guest safety and comfort are very important to us, and we will make sure our team looks into these concerns to improve the experience for future visitors. We're glad you felt safe in our location and enjoyed the convenience of having a variety of restaurants nearby. Exploring local dining options is always a plus when traveling! Thank you again for your review. We hope to welcome you back in the future for another enjoyable stay!

Hi Botanylover, Thank you for taking the time to share your experience! We're so glad to hear that you found your stay clean, quiet, and comfortable, especially after a long day of driving. It's great that our convenient location allows you to stretch your legs and walk to nearby restaurants. It's always a bonus to have dining options close by. While we don't currently offer a complimentary breakfast, we're happy you had the chance to visit our bar and café. Your feedback is valuable, and we'll continue working to enhance the guest experience in every way possible. It means a lot that you would choose to stay with us again, and we look forward to welcoming you back the next time you're passing through.

Hi karoleigh, Thank you for your thoughtful and detailed review! We're truly delighted that you found our hotel to be lovely and charming, and we appreciate your kind words about our front desk team. Providing warm and friendly service is something we take great pride in, and we're so glad their hospitality made a positive impression on your stay. It's wonderful to hear that you enjoyed the cheerful ambiance of our lobby and guest rooms. We love creating a welcoming environment, and we're pleased that the design elements, from the bed cover to the lighted mirror and wallpaper, added to your experience. We also appreciate your recognition of our environmentally friendly initiatives—our goal is to provide modern comforts while being mindful of sustainability. We're glad you noticed and valued our amenities, including the hot tub, in-room Keurig, safe, and guest laundry facilities. While we regret that we don't currently offer a complimentary breakfast, we appreciate your feedback and understand how that could have enhanced your stay. Your suggestion about adding lobby coffee is certainly something we will take into consideration, as we always strive to improve our guest experience. It's truly an honor to be considered one of your favorite hotels during your two-week journey through Arizona and New Mexico. We would love to welcome you back in the future and appreciate your recommendation. We look forward to seeing you again!

Hi 902jodyl, Thank you for sharing your feedback with us. We're pleased to hear that you found our beds comfortable and your living area clean. Providing a restful and enjoyable stay for our guests is always our top priority. However, we sincerely regret the inconvenience you experienced with the slow-draining shower. Our maintenance team will certainly look into this to ensure everything is functioning properly. We also appreciate your comments regarding smoking near the entrance. We understand that this can be disruptive, and we apologize for any discomfort it caused. While we do have designated smoking areas, we recognize the importance of enforcing these guidelines more effectively. Your feedback will be shared with our team so we can explore additional solutions, such as relocating smoking areas or strengthening our policies to better maintain a fresh and welcoming environment for all guests. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.

Hi tyannM6885DY, Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel nice and well-maintained and that you were able to take advantage of the outdoor hot tub, even in freezing temperatures. It's great to know that this amenity added to your stay. We understand that breakfast is an important part of the hotel experience, and while Aiden by Best Western has a unique boutique-style concept that differs from traditional Best Western properties, we appreciate your feedback regarding its value compared to other brands. We will certainly take this into consideration as we continue to enhance our guest offerings. We hope you'll consider staying with us again in the future, whether for another relaxing soak in the hot tub or to explore more of what our hotel has to offer.

Hi 122brentp, Thank you for taking the time to share your experience! We're glad to hear that you enjoyed your stay and found the double queen room to be spacious and comfortable. Our goal is to provide a relaxing and convenient stay for all our guests, so it's wonderful to know that our location worked well for you with easy access to restaurants and shopping. We understand that breakfast is an important part of a hotel stay, and we regret that we couldn't offer a complimentary continental breakfast during your visit. While we currently do not provide an included breakfast, we appreciate your feedback and will certainly take it into consideration as we look for ways to enhance our guest experience. We truly appreciate your stay and hope to welcome you back in the future!

Hi dawnG5688GT, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a great stay and that our front desk team made a positive impression with their friendliness and helpfulness. It's also great to know that you found your room clean and enjoyed the freshness of our newer property. Our housekeeping staff takes great pride in maintaining a comfortable environment for our guests, so we're delighted to hear that they were attentive and kind. We appreciate your note about our tucked-away location—we like to think of it as a hidden gem! We're especially happy that our receptionist was able to assist you with dinner recommendations and even provided some extra water to make your stay more comfortable. We strive to go the extra mile, and it's wonderful to hear that those small gestures made a difference in your experience. Thank you for choosing to stay with us. We look forward to welcoming you back in the future!

Dear artr538, Thank you for taking the time to share your experience with us. We appreciate your honest feedback, as it helps us to identify areas where we can improve to better serve our guests. We're delighted to hear that you enjoyed the comfort of the bed and pillows. A good night's rest is so important, and we're glad we could provide that for you. However, we're truly sorry to learn about the issues you encountered during your stay. The malfunctioning or empty shower product pumps and the difficulty adjusting the hot/cold shower temperature are certainly not the standard we strive for. We will address this with our housekeeping and maintenance teams to ensure these concerns are resolved promptly. Your comments are also a reminder for us to double-check all room amenities before guests check in. We also apologize for the inconvenience caused by the loud fan setting on the AC/heater and the intermittent WiFi connection. Both of these should contribute to a seamless experience rather than detract from it. We will have our maintenance team investigate the unit in your room and work with our internet service provider to ensure a more stable connection for all guests moving forward. Your feedback is invaluable, and we are committed to using it to enhance the guest experience. Thank you for bringing these matters to our attention, and we sincerely hope you'll give us another chance to provide you with a much-improved stay in the future.

Hi micheelesS5583LZ, Thank you so much for your glowing review! We're absolutely delighted to hear that you had such a wonderful experience at our hotel and that we exceeded your expectations in such a memorable way. Your kind words about us having “Hilton vibes” truly mean a lot—our team works hard to provide a level of service and comfort that leaves a lasting impression. It's fantastic to hear how much you loved the hotel and our staff! Kaitlin will be especially thrilled to know she made your stay even more enjoyable. She's truly an asset to our team, and her positive energy and commitment to helping our guests shine in every interaction. We'll be sure to pass along your kind words—it will undoubtedly make her day! Thank you for choosing to stay with us and for sharing your appreciation. We hope to welcome you back soon for another exceptional stay.

Dear geo3, Thank you for taking the time to share your thoughtful and detailed feedback. I sincerely apologize that your recent stay fell short of expectations, particularly due to the noise challenges near the lobby. Your experience is important to us, and I appreciate your candid observations. We understand how crucial a peaceful environment is for a restful stay, and I'm sorry to hear that noise from the lobby bar and front desk area disrupted your evenings and early mornings. The echo effect in the lobby and the practice of keeping the hallway doors open clearly exacerbated the issue. While this is intended to improve accessibility and convenience, it's evident that it had an unintended negative impact on your comfort. Your comments regarding the need to keep these doors closed to minimize noise and maintain a tranquil environment are well taken, and we will address this with our team immediately to reassess our practices. On a positive note, I'm glad to hear that you found the room itself to be spacious and comfortable, with amenities like the work desk and sitting area meeting your needs. While the wall-mounted hangers may not be to everyone's preference, I appreciate your adaptability and acknowledgment that they served their purpose. Your suggestion to avoid assigning rooms near the lobby to light sleepers is valuable, and we will take this into consideration when accommodating future guest preferences. Additionally, I will ensure our staff is made aware of your feedback so that we can work to provide a more restful experience for all guests. Thank you for highlighting both the positive and areas for improvement. Your feedback allows us to learn and make meaningful changes to enhance our guests' experiences. I hope you will consider giving us another opportunity to provide you with a stay that truly reflects our commitment to comfort and hospitality.

Hi Walking-away-now, Thank you for sharing your feedback with us. We genuinely appreciate you taking the time to provide insights into your stay, as it helps us identify areas where we can improve. We're sorry to hear that your experience didn't meet your expectations, particularly regarding breakfast. While breakfast is not included in all of our rates, we aim to ensure that our offerings are transparent during booking. We also have on-site dining options available, and we hope you had the chance to explore them. We understand how important it is to have a peaceful and comfortable environment, and we regret that the noise from the floor above was disruptive. Your comments will be shared with our team as we look into solutions to minimize sound transfer, especially with our non-carpeted flooring. Regarding the bathroom, we apologize for the inconvenience caused by the faucet issue and the size of the space. Maintenance has been informed about the faucet concern to ensure it is addressed promptly. We're also continually looking at ways to improve our facilities for the comfort and convenience of our guests. We're glad to know the room overall was satisfactory, but our goal is to exceed expectations, and we're disappointed we fell short during your stay. Should your travels bring you back, we would love the opportunity to provide you with a more seamless and enjoyable experience. Thank you again for your feedback. We hope to welcome you back and make your next stay truly impressive.

Hi charleneb123, Thank you for taking the time to share your "Delightfully Surprised" experience! We're thrilled to hear that your stay exceeded expectations and that you found great value without compromising on quality. It's wonderful that you appreciated the thoughtful touches in your room, from the abundance of USB ports to the reading chair and ottoman. We designed our rooms with modern travelers in mind, and it's rewarding to know these features enhanced your stay. Your mention of the tasteful décor and functional desk area highlights our commitment to balancing style and practicality, especially for guests who, like you, may consider us for business travel. We're also glad you enjoyed the lobby bar and breakfast café. Offering fresh, real food and a welcoming space for relaxation or work is something we take pride in. It's exciting to know you're looking forward to staying with us again and exploring other Aiden locations—our team is eager to provide you with the same excellent experience wherever you go! Thank you for recommending us to business travelers and for choosing Aiden for your trip. We look forward to welcoming you back soon for another delightful stay.

Hi I7223MHheatherf, Thank you so much for your glowing review! We're thrilled to hear that your stay with us exceeded expectations and left such a positive impression on you and your family. It's fantastic to know you found the bed so comfortable—it's always our goal to provide the perfect balance of style and comfort to ensure a restful stay. We're also glad you appreciated the trendy décor; we love creating an atmosphere that feels modern and welcoming for our guests. Your kind words about our front desk team mean a lot to us. A warm smile and exceptional service are exactly what we aim to deliver, and it's wonderful to hear we succeeded in making you feel right at home. Being just 30 minutes from Sedona, our location is perfect for guests wanting to explore the stunning natural beauty of the area while still enjoying a peaceful and convenient base. We're so happy you and your family enjoyed the kid-friendly atmosphere—it's always a pleasure to see families make lasting memories here. We're absolutely delighted to hear you're already planning a return visit with your girlfriends! We'll be ready to provide another fantastic experience whenever you decide to come back. Thank you for recommending us, and we look forward to welcoming you again soon!

Hi joshuacJ4694OS, Thank you for sharing such an enthusiastic review of your recent stay with us! We are thrilled to hear about your wonderful experience and appreciate your kind words. Our convenient location near I-40 and I-17 is something we're proud of, as it makes travel easy for our guests, and we're glad it added to the ease of your visit. It's fantastic to know that our efforts to maintain a clean and modern environment stood out to you. We aim to provide a fresh and inviting atmosphere for all our guests, and your recognition means a lot to our team. Your compliments about our staff truly warm our hearts! Greeting our guests warmly and ensuring they feel welcome at every moment is a core part of our service philosophy, and we're so glad it made a positive impression on you. We're delighted that you enjoyed the nearby dining options, as well as the coffee and food offered at the hotel. Ensuring our guests have access to delicious and satisfying options is something we prioritize. Thank you for your loyalty and for letting us know you'll be back! We can't wait to welcome you again and provide another fantastic experience.

Hi F6223HOtomh, Thank you for sharing your review of your recent stay at The Aiden! We're delighted to hear that you found our hotel clean and comfortable. It's wonderful to know that Brianna at the front desk provided friendly and helpful service. Our team strives to create a welcoming atmosphere for all our guests, and we will be sure to pass along your kind words to her. We appreciate your understanding about the absence of a free breakfast. We are glad you found a convenient dining option at Denny's just a short walk away and enjoyed a good breakfast there. Your feedback regarding the character limit for reviews is noted. We value your input and appreciate you taking the time to share your experience with us. We look forward to welcoming you back to The Aiden on your next visit.

Hi Explore666856, Thank you for taking the time to share your kind review of your stay with us in Flagstaff, Arizona! We are so pleased to hear that your visit was a wonderful experience. Our team strives to provide friendly and helpful service to every guest, and it's fantastic to know that you found our staff kind and accommodating. I'm delighted to hear that check-in was smooth and stress-free—it's always our goal to make you feel welcome from the moment you arrive. It's wonderful to know that you plan to return and that you'll share your positive experience with your family and friends. We truly appreciate your recommendation, as it's one of the highest compliments we can receive. We're glad you enjoyed the convenience of our location, close to many of Flagstaff's attractions. Whether you're exploring the city, heading to the Grand Canyon, or enjoying the nearby sights, we love being a part of your journey. Thank you again for your thoughtful feedback. We can't wait to welcome you back for another fantastic stay!

Hi P2708UPangelat, Thank you so much for your kind words and for taking the time to share your wonderful experience with us! We are delighted to hear that you consider our hotel the best and that you enjoyed our hospitality. Our team strives to create a welcoming and friendly atmosphere for all our guests, and it's fantastic to know that you appreciated their efforts. Your recommendation means a lot to us, and we are thrilled that you found the hotel beautiful both inside and out. Comfort is key to a great stay, and we're glad that you found our beds very comfortable and the rooms to your liking. We take great pride in maintaining our property to ensure our guests have a pleasant and memorable experience. We are honored by your 5-star rating and look forward to welcoming you back on your next visit. We are here to make your stay as enjoyable as possible. Thank you once again for your glowing review and for choosing our hotel!

Hi I1475Ijl, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be simple and clean, and that you had an overall positive experience during your stay. We are pleased to know that you appreciated the ease of check-in and found our rooms clean and well-maintained. It's great to hear that our practical gym with benches and weights met your needs and that you enjoyed the size and temperature of the Jacuzzi. We understand that finding our driveway for the first time can be a bit challenging due to its location next to the gas station. We appreciate your understanding and are glad it was no longer an issue once you knew where it was. We will look into ways to make the entrance more noticeable for first-time guests. Thank you for your positive comments about our parking facilities and the coffee bar. We strive to provide convenient amenities for our guests, and it's wonderful to hear that these added to your satisfaction. Your feedback is invaluable to us as we continuously work to improve our services. We hope to have the pleasure of welcoming you back on your next visit.

Hi elisavetproto, Thank you for taking the time to provide your feedback. We are deeply sorry to hear about the issues you encountered during your stay. Your experience does not reflect the standards we aim to uphold, and we sincerely apologize for the inconvenience you faced. We understand your frustration regarding the bed size and the condition of the room. Booking a queen room and being provided with a bed that did not meet your expectations is unacceptable, and we will review this matter to ensure all rooms are accurately described and furnished according to what is promised to our guests. The condition of the room and bathroom that you described is also concerning. Cleanliness and maintenance are top priorities for us, and we regret that your room fell short in these areas. We will share your feedback with our housekeeping and maintenance teams to address the issues you mentioned, including the tub cleanliness, the shower curtain rod, and the faucet, to prevent this from happening in the future. Your disappointment with the desk condition and overall state of the room is entirely understandable, and we are committed to making the necessary updates and improvements to ensure that our guests have a more comfortable and pleasant experience. We truly value your feedback as it helps us identify areas where we need to improve. We would appreciate the opportunity to make this right and restore your trust in our property.

Hi U9640FYdales, Thank you for taking the time to share your detailed experience! We're so glad to hear that after a long day of driving, you found comfort and convenience at our hotel. Being close to I-40 certainly makes us a great spot for road-weary travelers, and we're thrilled our friendly and helpful staff made you feel welcome upon arrival. It's great to know that you enjoyed a clean, quiet room and a comfortable bed to rest in. We appreciate your feedback regarding the café and lounge setup. While the café offers a simple selection of grab-and-go items, we're glad the lounge met your expectations with its selection of liquor and draft beer—and it's wonderful to hear our bartender added to your experience! We're especially delighted that you enjoyed our outdoor area! The comfy seating, fire pits, cornhole, hot tub, and pool are guest favorites, and we're glad they stood out during your visit. Knowing you plan to stay with us again truly means the world to us. We'll be here to welcome you back with another great experience.

Hi 154ruthl, Thank you for taking the time to share your feedback! We're delighted to hear that your stay was wonderful and that you found our hotel beautiful. It's always a pleasure to know that our team contributed positively to your experience; we take pride in delivering excellent service to every guest. We're thrilled that you enjoyed the spaciousness and cleanliness of your king room—it's our goal to provide comfortable accommodations that help you feel at home. It's also great to hear that you made use of the hot tub and found it excellent during your visit. We're happy it added a relaxing touch to your stay. Our location is indeed convenient for those exploring downtown with a car, and we're glad it worked well for your travel needs. Thank you again for your kind words and for choosing our hotel. We hope to welcome you back for another wonderful stay in the future!

Hi geraldkN5090SV, Thank you so much for your glowing review! It's truly rewarding to hear about your positive experience during your stay with us. We're thrilled that you found the room exceptionally clean, the bed comfortable, and the overall organization up to your standards. bCleanliness and comfort are top priorities for us, and it's wonderful to know we delivered on those fronts. Our team takes great pride in providing friendly, knowledgeable, and helpful service, and your kind words affirm their dedication. I will be sure to share your appreciation with the entire staff—they'll be delighted to know they made such a positive impact on your stay. Your recommendation means the world to us, and we're honored to have earned your 10+ rating! It's guests like you who inspire us to continue striving for excellence. We look forward to welcoming you back whenever your travels bring you our way. Thank you again for your support and for taking the time to share such a fantastic review.

Hi cythiapE8267KZ, Thank you so much for sharing your wonderful review with us! We are delighted to hear that you had a very comfortable stay and enjoyed the amenities we offer. We are thrilled that you found our beds to be comfortable and appreciated the quietness of the area. A good night's rest is essential, and we are glad we could provide that for you. It's great to hear that our team greeted you warmly and acknowledged your status as a Best Western Rewards member. We strive to make every guest feel valued and welcome, and it's wonderful to know that we succeeded in doing so during your visit. We are pleased that you found our pricing reasonable and that the nearby dining options met your needs. Our location is indeed convenient for exploring local dining, and we're glad this added to the enjoyment of your stay. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back the next time you are in the area.

Hi D9462UTliza, Thank you for taking the time to share your fantastic feedback! We are thrilled to hear that you loved your stay with us and found our hotel to be a great value. It's wonderful to know that you appreciated the retro vibe of our property, as well as the comfort of our beds and our convenient location. We strive to create a welcoming atmosphere that enhances our guests' experience, and your positive remarks reaffirm our efforts. We also appreciate your constructive feedback regarding the water pressure in the sink and shower. Your comfort is important to us, and we will certainly look into this matter to ensure that all our facilities are up to our guests' expectations. Thank you once again for your kind words and for highlighting the aspects of your stay that you enjoyed. We look forward to welcoming you back on your next visit and hope to provide you with an even better experience!

Hi kaybS9473PJ, Thank you for your feedback! We're delighted to hear that you found the king room comfortable and well-appointed, and that you enjoyed the TV and the modern aesthetic. However, we apologize for the disappointment regarding the breakfast not being included in your stay. While some of our locations may offer complimentary breakfast, it can vary by property. Your comments will be taken into consideration as we continually strive to enhance our guests' experiences. We appreciate your understanding, and we hope to welcome you back for another enjoyable stay in the future!

Hi Chika1108, Thank you for sharing your experience! We're so glad to hear that our staff member was able to assist you during your time of need. Providing exceptional customer service is our priority, and it's heartwarming to know that her kindness and dedication made a difference for you. We will certainly pass along your kind words to her and ensure she receives the recognition she deserves. Thank you for acknowledging the efforts of our team, and we truly appreciate your understanding of the situation. We look forward to welcoming you back in the future!

Hi ef370, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our property clean and as described online, and that our staff was pleasant and helpful. We appreciate your understanding regarding the heater noise and are glad it did its job to keep you warm. Your comfort is important to us, and we will look into ways to improve this aspect for a quieter experience. It's also great to hear that our convenient location within walking distance of several restaurants added to your stay. Thank you for your recommendation; it means a lot to us. We hope to welcome you back for a longer stay in the future so you can fully enjoy all that we have to offer.

Hi jtdriver, Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you found our hotel convenient for your conference at NAU and that you enjoyed your clean and comfortable room. I apologize for the initial confusion regarding our entrance; we understand how important clear signage is, especially in busy areas. We appreciate your patience in navigating to the correct entrance, and we will review our signage to enhance the experience for future guests. I also want to address your feedback about breakfast. While we do not offer a complimentary breakfast, we strive to provide convenient options with our snack bar and the nearby dining choices. Your input is valuable, and we will consider how we can improve the information we provide about our amenities. We hope to welcome you back on your next visit!

Hi Vacation08301052489, Thank you for sharing your fantastic experience with us! We're happy to hear that you felt comfortable and safe during your stay in Flagstaff. Our team takes great pride in providing friendly service, and it's wonderful to know that you enjoyed our accommodations. And yes, having an In-N-Out within walking distance is definitely a bonus! We can't wait to welcome you back on your future travels across the country.

Dear GinaPhxBound, Thank you for sharing your initial thoughts with us and for choosing to stay at our hotel. We're glad to hear that you found your room clean and modern and that our front desk staff made a positive impression during check-in. However, we are very sorry to learn about the discomfort caused by the artificial fragrance in the lobby and cafe areas. We understand how challenging this can be for guests with allergies or asthma. Your feedback is invaluable, and we will be reviewing our use of fragrances to ensure a healthier environment for all our guests. We appreciate your honest comments about the difficulty in finding our hotel. Your detailed directions will certainly help future guests navigate more easily. We hope your stay improves and that we can find a way to address your concerns.

Hi SteveHH1965, Thank you for sharing your feedback regarding your recent stay at Aiden by BW House. We're glad to hear you enjoyed the nice room, comfortable bed, and good amenities. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the makeup towel and the shower. This is certainly not the standard we strive for, and we will address these concerns with our housekeeping team to ensure improvements are made. We also appreciate your comments about the staff. While we're glad they were not rude, we aim for our team to provide a warm and welcoming experience for all our guests. Your insights will help us work on enhancing our service. We hope you'll consider giving us another chance in the future to provide you with a more positive experience.

Hi robindJ7648XH, Thank you so much for your kind review! We're delighted to hear that you found our property to be one of the cleanest and most comfortable places you've stayed. It's wonderful to know you enjoyed the spaciousness and the outdoor seating area, as well as the safe atmosphere. We appreciate your feedback regarding the limited space for hanging clothes, and we'll look into ways to improve that for future stays. Your insights are valuable in helping us enhance our guests' experiences. We look forward to welcoming you back again soon! Safe travels!

Hi Safari04426362264, Thank you for your positive review! We're delighted to hear that you enjoyed your stay with us and that our team provided great service. It's wonderful to know that your room was ready earlier than expected and that you enjoyed the pool area. We appreciate your kind words about our front desk staff being helpful and friendly. Creating a relaxing and quiet environment for our guests is one of our top priorities, so we're glad to hear that you experienced just that. We apologize for the inconvenience you encountered with the parking lot. We understand how frustrating it can be to find a parking spot, and we're looking into ways to improve this aspect of our guests' experience. We look forward to welcoming you back on your next visit!

Hi 191dougv, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with us. It's wonderful to know that our staff was helpful and friendly, and that you found your room modern, clean, and quiet. We're glad you enjoyed the pool and outdoor area, along with the hot tub—it's a perfect spot to relax! Our location is indeed convenient, and we're happy that you found easy food options nearby and appreciated the cleanliness of the gas station. Your 10/10 rating means the world to us! We look forward to welcoming you back for another outstanding stay.

Hi 936debeb, Thank you for your wonderful review! We're happy to hear that you had a great experience with our outstanding staff and found your room clean and comfortable. It's great to know you enjoyed a nightcap at our lobby bar and appreciated the outdoor morning coffee experience. Your recommendation means a lot to us, and we're delighted that you enjoyed your stay at Aiden by Best Western Flagstaff. We look forward to welcoming you back the next time you're in Flagstaff!

Dear lucyIU1941S, Thank you for taking the time to share your feedback. I'm truly sorry to hear about the inconveniences you experienced during your stay. It's disheartening to learn that we fell short of your expectations in several areas. Please accept my sincerest apologies for the lack of amenities such as a closet, hair dryer, drinking glasses, and proper information about the ice machine location. Additionally, I regret that our breakfast service did not meet your expectations and that our staff did not provide the assistance you needed. Your comments are very important to us as they help us identify areas where we can improve. We will be addressing these issues with our team to ensure better service and amenities for future guests. Should you give us another chance, we would love to provide you with a more positive experience. Thank you again for your feedback, and we hope to have the opportunity to welcome you back.

Hi 728janellt, Thank you for the fantastic review! We're thrilled to hear that you enjoyed your stay with us in Flagstaff. It's great to know that you found our facilities clean and new, and that our staff provided friendly service. We're glad you enjoyed the comfortable beds, our happy hour bar, and the outdoor space with firepits and lawn games. We look forward to welcoming you back on your next trip to Flagstaff!

Hi almasH8256CM, Thank you so much for your wonderful review! We're happy to hear that Briley made such a positive impression during your check-in and that you found your stay comfortable and your room clean and well-kept. Your kind words mean a lot to us, and we're delighted to know you had a great experience. We can't wait to welcome you back for another stay!

Hi winonaw902, Thank you for taking the time to share your experience with us. I'm glad to hear that you found your room very comfortable. However, I sincerely apologize for the disturbance you experienced during the night. I understand how frustrating and unsettling it must have been to receive an unscheduled call regarding your deposit. This is certainly not the level of service we strive to provide. I will thoroughly investigate this incident to ensure such disruptions do not happen in the future. Your feedback is invaluable to us, and I appreciate your understanding. We hope to have the opportunity to provide you with a seamless stay in the future.

Dear V6211MZrays, Thank you for sharing your feedback with us. We're glad to hear that your room met your expectations, but we're sorry that the lack of additional amenities and breakfast options didn't match the value you were looking for during your stay. We understand the importance of offering extras to enhance the guest experience, and we will take your comments into consideration as we work to improve. We appreciate you staying with us for four nights, and we hope you'll reconsider us in the future should we offer more of the amenities you desire.

Hi 882janetw, Thank you for taking the time to share your experience with us. We're glad to hear that you found our location convenient, enjoyed your spacious and clean room, and that our front desk team made a positive impression. I sincerely apologize for the spam call you received during your stay. We take security very seriously and are currently investigating this issue to ensure the safety and privacy of our guests are always protected. We appreciate you bringing this to our attention and for not sharing your personal information over the phone. I also understand your disappointment regarding the absence of a complimentary breakfast. While we don't currently offer this amenity, your feedback is helpful as we continue to explore ways to improve our guests' experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay.

Hi rroetto, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about the cleanliness of the room and the helpfulness of our front desk staff. It's great to hear that you had a positive check-in experience and found our team helpful in recommending nearby restaurants. We apologize for any inconvenience caused by the breakfast not being included in your room rate. We understand that this is a common amenity at many Best Western locations and will certainly take your feedback into consideration as we continuously strive to improve our guest experience. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.

Hi nicolaspR631XK, Thank you so much for sharing your delightful experience at our Best Western and Aiden in Flagstaff! We are happy to hear that your first stay with us was such a positive one. Our location is indeed perfect for exploring the beautiful attractions in northern Arizona, and we're glad it added to the convenience of your trip. It's wonderful to know that you found our parking facilities adequate and the check-in process smooth, especially with the early room readiness. We're pleased that the cleanliness of the room met your expectations and that you enjoyed our pool and outdoor features each night. Your recommendation means the world to us, and we appreciate you taking the time to share your kind words. We look forward to welcoming you back on your next adventure in Flagstaff!

Hi gordonsQ4679XK, Thank you so much for your kind words! We're happy to hear that Aiden made such a positive impression and that you enjoyed the amenities, including the gym, pool, hot tub, and happy hour. It's wonderful to know that you found plenty of room for your RV and felt well taken care of. We appreciate your feedback regarding the co-branding and the decor. Your observations about the carpet and wallpaper are valuable, and we'll take them into consideration as we continue to enhance our property. We're glad to hear that you noticed the improvements from our recent renovations. Thank you again for your review. We look forward to welcoming you back and providing another great experience!

Hi mrsluvs2travel, Thank you so much for your delightful review! We're happy to hear that you and your family enjoyed your stay with us on your drive to Washington. It's wonderful to know that you found our staff friendly and helpful with dining recommendations, and that you appreciated the cleanliness and spaciousness of our rooms. We strive to provide a comfortable and enjoyable experience for all our guests, especially those traveling with kids, so it's fantastic to hear that your daughter loved her time here. We look forward to welcoming you back the next time you're in Flagstaff!

Hi Connector13715373914, Thank you for taking the time to share your delightful experience with us! We are happy to hear that you enjoyed your one-night stay in Flagstaff and found our hotel to be wonderful. Our team takes great pride in providing excellent service, and we're glad to know that you found our staff amazing and super helpful. It's also fantastic to hear that you appreciated the modern and very clean rooms, as well as the comfort of our beds and linens. Your kind words and positive feedback mean a lot to us, and we would most definitely love to welcome you back on your next visit to Flagstaff.

Hi janeto776, Thank you for your wonderful review! We are happy to hear that you enjoyed your stay with us. We appreciate your kind words about our large, spotlessly clean, and recently refurbished rooms, as well as our helpful and friendly staff. It's great to know you enjoyed our small bar area and found it reasonably priced. We are pleased that you found the pool area lovely and relaxing. Your feedback about our breakfast offerings is noted, and we will consider it as we continue to improve our guest experience. We look forward to welcoming you back soon!

Hi briancL9999WJ, Thank you so much for your glowing review! We are happy to hear that you had such a wonderful experience during your stay with us. It's fantastic to know that our recent remodel has made such a positive impression on you. We take great pride in our property, and it's rewarding to hear that you found it to be one of the top places to stay in Flagstaff. Your kind words about our friendly and accommodating staff, as well as our clean and modernized facilities, mean a lot to us. We are delighted that you found the rooms excellent and that your overall experience was a perfect 10 out of 10. Thank you once again for your feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit to Flagstaff!

Hi laurahT1682QC, Thank you so much for your kind words! We're happy to hear that your stay was enjoyable from start to finish. It's great that you found the check-in process smooth and appreciated the friendly service from our receptionist. We're also glad you enjoyed a relaxing drink at our bar and found your room to be comfortable and quiet. We can't wait to welcome you back for another stay!

Hi R5986RGsarahg, Thank you for your wonderful review! We're happy to hear that you and your youth football team had a great experience with us. It's fantastic to know that our front desk team made a positive impression and that the outdoor area, bar, and ice cream fridge added to your enjoyment. We're especially pleased that you noticed the attention to detail in our design and cleanliness. Our goal is to create a welcoming and family-friendly environment, and it's rewarding to hear that we succeeded in doing so. We look forward to welcoming you back for another great stay!

Hi 177MoniqueD, Thank you for your wonderful review titled "Refreshing and Rejuvenating!" We're delighted to hear that you found our hotel fresh, welcoming, and chic. It's fantastic to know that the clean and comforting environment made such a positive impression on you. We're especially glad you enjoyed the convenience of the charging stations in the lobby area—staying connected is important, and we're happy to provide that extra comfort. It's great to hear that our lounge offered you a pleasant spot for a nightcap and that the pool area felt like a relaxing backyard oasis. Your kind words about the cool, clean pool and the outdoor games in the green yard truly warm our hearts. We look forward to welcoming you back for another refreshing and rejuvenating stay!

Dear Trek825619, Thank you for taking the time to share your feedback with us. I'm glad to hear that your check-in experience was positive and that you found the room fairly clean. However, I'm truly sorry to learn about the issue you encountered with the pillow. This is certainly not the standard of cleanliness we strive for, and I apologize for the oversight. I appreciate your understanding, and I agree that this situation should have been handled better. Your suggestion for a rate adjustment is entirely reasonable, and I regret that this was not offered to you at the time. Please know that we will be addressing this with our team to ensure that such issues are appropriately managed in the future. We value your business and hope to have the opportunity to provide you with an improved experience in the future.

Dear 600megh, Thank you for sharing your experience with us! We're happy to hear that you enjoyed your stay and appreciated the friendly and kind service from our staff. It's wonderful to know that you found your room spacious, comfortable, and clean, and that our location provided a quiet retreat despite being close to the main road and highway. We're glad that your first-floor room offered the convenience you needed while still being peaceful and quiet. Although you didn't have a chance to try the food at our reception counter, we appreciate your feedback. Should you stay with us again, we'd love for you to give it a try! Thank you once again for your kind words, and we look forward to welcoming you back on your next visit.

Hi 239lisetteg, Thank you so much for your glowing review! We're happy to hear that you had such an amazing stay with us and that you found everything to be spotless, comfortable, and welcoming. It's wonderful to know that you enjoyed the prime location, the beautiful room with the wall painting, and the fantastic amenities. The view from the gym, overlooking the pool and mountains, is definitely one of our favorite features too, and we're glad you appreciated it. It sounds like you and your partner made the most of your time here, from relaxing in the jacuzzi to enjoying drinks from the lobby bar. Our team takes great pride in providing a memorable experience, and it's rewarding to hear that we succeeded in making your stay special. We can't wait to welcome you back for another fantastic visit!

Hi LynaghB, Thank you for your positive review. We're happy to hear that you enjoyed your stay with us and found our staff friendly and the hotel to your liking. It's great to know that you appreciated the pool, our convenient location off the highway, and the nearby restaurants. I'm glad you were able to take advantage of our location and amenities, even though you missed out on the happy hour and breakfast. We aim to offer a comfortable and enjoyable stay for all our guests, and your feedback is much appreciated. We look forward to welcoming you back on your next visit!

Hi tykeh2021, Thank you for your delightful review. We're happy to hear that you enjoyed your stay and found our offerings to your liking. It's great to know that you appreciated the unique selection of breakfast items, local bakery treats, and our espresso coffee. Your positive remarks about our adult beverages are also much appreciated. We're glad you found the beds comfortable, the pool area excellent, and the lawn games fun. Ayza and Brandon will be delighted to hear they contributed to your wonderful stay. Your note about the separate charges for food and beverages and the absence of an alarm clock is helpful feedback for future guests. We look forward to welcoming you back soon!

Dear nataliehM6084WD, Thank you for your wonderful review. We're happy to hear that you had such a positive experience at The Aiden. It's great to know that our friendly staff, relaxing outdoor area, and clean, comfortable rooms with modern amenities made your stay enjoyable. We look forward to welcoming you back on your next visit to Flagstaff.

Dear Inspire40314693292. Thank you for taking the time to share your feedback. We appreciate your detailed review as it helps us identify areas where we can improve. We're glad to hear that you found our beds comfortable and our staff friendly. We apologize for the inconvenience caused by the noise from the connecting room. We recommend requesting a non-connecting room for a quieter experience on your next stay. Your comments about the lounge/bar area's lighting have been noted, and we'll look into making it more inviting. We're sorry that you found the room smaller than expected and that some amenities were missing. We strive to provide a pleasant stay for our guests, and your feedback is invaluable in helping us enhance our services. Thank you for highlighting our convenient location. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future.

Hi kerig711, Thank you so much for your wonderful review. We're happy to hear that you had such a positive experience during your stay with us. It's great to know that our check-in process was informative and that you enjoyed your beautiful, newly updated room with Drybar products. We love hearing feedback about our shower design features, and we're glad you found them convenient. We're especially delighted to hear that your sister enjoyed her pillow so much that she decided to buy one! We hope you get the chance to enjoy all our amenities during your next visit, from the pool and bar to the fire pits and breakfast items for purchase. We look forward to welcoming you back and providing another fantastic stay.

Hi Stay00331857757, Thank you for taking the time to provide such a detailed review of your recent stay with us. We truly appreciate your feedback as it helps us improve our services and facilities. We're glad to hear that you found the bed comfortable, the room spacious, and the shower to your liking. It's also great to know that the soundproofing met your expectations and that our public spaces looked inviting. We apologize for the inconvenience you experienced. The lack of wall outlets and the limited storage space are areas we are currently looking into to enhance guest comfort. Your comments regarding parking are noted, and while the hilly terrain of our location does present some challenges, we aim to make the best use of the available space. Regarding the breakfast, we understand your disappointment. While we strive to maintain the high standards associated with the 'by Best Western' brand, we acknowledge that not offering a complimentary breakfast is a letdown for some guests. We appreciate your understanding and preparation, and we will take your feedback into account as we look to improve our guest offerings. We hope to have the opportunity to welcome you back and provide an even better experience in the future.

Hi lisajR5189QP, Thank you for taking the time to share your experience. We're glad to hear you found our hotel clean and up-to-date, and that you enjoyed the outside sitting area by the pool. We apologize for any discomfort or inconvenience caused by our policy regarding outside beverages. Our policy is in place to comply with our property insurance requirements, and we understand that it may have affected your enjoyment. We are committed to providing a comfortable experience for all our guests, and we will review our procedures to ensure they are communicated clearly and handled with care. We appreciate your feedback on the breakfast options and will take it into consideration as we look to improve our offerings. We hope to have the opportunity to serve you better in the future.

Hi TAGRT08, Thank you for taking the time to share your detailed review. We're glad to hear that you found our front desk staff helpful with directions and that you were able to easily accommodate your truck and trailer with our parking. It's wonderful to know that the cleanliness of your room and the comfort of the beds contributed to a restful night after your long journey. We're also delighted that you enjoyed your experience at our bar and found the bartender friendly and engaging. We're pleased to hear that the breakfast cafe provided a satisfying start to your day before heading to Texas. Your feedback on our amenities and service is greatly appreciated, and we look forward to welcoming you back in the future.

Hi Eggbert10, Thank you for your wonderful feedback. We're happy to hear that you enjoyed your four-night stay and found our location convenient to attractions and restaurants. It's great to know that our staff made a positive impression with their helpful and cheerful service. We're also pleased that you found the parking adequate and that the quiet environment contributed to your overall experience. We look forward to welcoming you back on your next visit!

Hi F6597LPpeterk, Thank you for sharing your detailed feedback about your stay with us. We're glad to hear that you enjoyed the clean and modern lobby and pool area, as well as the friendly and helpful check-in staff. We're pleased that you found the room well-equipped with a fridge, Keurig, microwave, and safe. Your comments about the room's size, cleanliness, and quietness are appreciated. It's also great to know that you had a positive experience with our Wi-Fi and found ample free parking. We understand the importance of convenience and will take note of your mention about the entry from I40. We appreciate your understanding regarding the Aiden brand not including breakfast in the room rate. Thank you again for your review, and we look forward to welcoming you back in the future!

Hi spicysaddydulces, Thank you for your wonderful review. We're happy to hear that you enjoy your weekly visits and find our staff great and the rooms clean. It's fantastic to know you're comfortable in our beds. We look forward to welcoming you back every week and providing you with another excellent stay!

Hi Jenhelen14, Thank you for sharing your wonderful experience with us. We're happy to hear that you enjoyed your stay at our new, modern hotel. It's great to know that you loved our location, pool, and the amenities we offer. Our team is thrilled to hear your kind words about their helpfulness and friendliness. We're glad you found the café in the morning and the bar in the evening convenient, and that you and your kids enjoyed the outdoor seating area, fire pits, and game area. We look forward to welcoming you back for another enjoyable stay!

Hi clairefS1889QO, Thank you so much for your glowing review. We're happy to hear that you found our hotel beautiful and new, and that our staff provided excellent service. It's great to know that you appreciated the comfort of our pillows and fitted sheets, as well as the cleanliness of our pool and guest areas. We're thrilled that you had a pleasant stay with your family and that our location was convenient for you without feeling too close to the highway. We look forward to welcoming you back on your next visit!

Hi X5622DNdavidc, Thank you so much for your wonderful review. We're happy to hear that you were impressed with the overall vibe of our hotel and that you found the rooms nicely done and the property modern and well-kept. It's great to know that you enjoyed our clean pool and spa as well. Your kind words and positive feedback mean a lot to us. We look forward to welcoming you back on your next visit. Bravo to you for being such a valued guest!

Hi Journey561291, Thank you so much for sharing your experience. We're happy to hear that you and your daughter had a great stay at the Aiden Hotel during your visit to NAU for orientation. It's wonderful to know that you enjoyed our convenient location, and that our pool and gym facilities met your expectations. We're especially pleased that Tayla and Isaac provided you with exceptional service, welcoming you warmly and sharing valuable information about the hotel, Flagstaff, and NAU. They are indeed fantastic ambassadors for both the city and the university. We appreciate your kind words and recommendation. We look forward to welcoming you back on future visits to Flagstaff.

Hi Funyfyman, Thank you so much for your wonderful review. We are happy to hear that you were impressed with our hotel and enjoyed the resort-like atmosphere. It's great to know that you found your stay quiet and comfortable. We understand that our hilltop location can present some challenges during the winter months, and we are committed to making your experience as smooth as possible, regardless of the season. Our team is always ready to assist with any needs you might have, including transportation arrangements in snowy conditions. We hope to welcome you back for another stay soon!

Hi H1328OWkarenh, Thank you so much for your wonderful review. We're happy to hear that you and your family had a lovely stay with us. It was our pleasure to assist your daughter and grandchildren with their luggage situation, and we're delighted that Caitlin, Donovan, Shay, and Asya could provide such outstanding service. We're also glad to hear that you enjoyed our clean and comfortable rooms, and that the kids had fun with our giant Connect 4 and corn hole games. Making your stay pleasurable was our top priority, and it's fantastic to know we succeeded. We hope to welcome you and your family back soon, whether you're coming from near or far.

Hi williamsC6925NP, Thank you for taking the time to share your feedback with us. We're happy to hear that you found the bed very comfortable and appreciated the clean and modern room. It's great to know that you enjoyed the walk-in shower, though we apologize for the water pressure not meeting your expectations. We'll certainly look into this to see how we can improve. We understand your disappointment with our breakfast offerings and the difference from what you've experienced at other Best Western properties. Your comments will be shared with our team as we continually strive to enhance our guest experience. We're glad to hear that you would consider staying with us again when in Flagstaff. We look forward to welcoming you back and ensuring your next stay is even better.

Hi Tourist10307533433, Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great overall stay and enjoyed our friendly staff and nice property. It's fantastic to know that our comfy beds and outdoor pool area provided a relaxing retreat from the heat of Phoenix. We're glad you found our gym adequate, even though you didn't get a chance to use it this time. It's always nice to have amenities that cater to our guests' needs. We look forward to welcoming you back for another enjoyable stay whenever your travels bring you back to our area!

Hi B3409DDamyr, Thank you so much for your wonderful review. We're happy to hear that you found great value in your stay with us and that our location and room exceeded your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that you had a great stay. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back on your future visits to Flagstaff. Thanks again for choosing to stay with us!

Hi melpodge, Thank you so much for your wonderful review. We're happy to hear that you enjoyed your stay with us at Aiden once again. Our team takes great pride in providing top-notch amenities and comfortable accommodations, and it's fantastic to know that you enjoyed the outdoor fire pits, lawn games, pool, hot tub, and especially our cozy beds. We look forward to welcoming you back for another enjoyable stay soon!

Hi C2261LHjc, Thank you so much for your wonderful review. We're happy to hear that cleanliness is your top priority and that you were satisfied with our efforts to keep the hotel spotless. It's great to know that you appreciated the fresh, sleek look of our facilities and felt welcomed by our friendly staff. We're delighted to hear that you plan to stay with us again when you visit Flagstaff. We look forward to welcoming you back! Safe travels!

Hi bvorthmann, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed our recently renovated, modern hotel, and found the pool and outdoor space gorgeous. It's wonderful to know that you appreciated the cleanliness and quiet atmosphere as well. We appreciate your comments regarding the storage space in the room. We understand how important adequate storage is, especially for extended stays. We're glad that our team could accommodate your needs with a rolling wardrobe, though we acknowledge your preference for a closet. Your feedback is valuable to us as we continually strive to improve our guests' experiences. We will certainly consider your suggestions as we look to enhance our room amenities in the future. Thank you again for your review. We hope to welcome you back for another comfortable stay soon.

Hi tanojb2024, Thank you so much for your glowing review! We are happy to hear that you enjoyed your stay at our modernized Best Western in Flagstaff, Aiden. It's fantastic to know that you appreciated our local craft beer offerings at the bar, and that our staff provided excellent service throughout your visit. We take pride in our recently renovated property and are delighted that you found the aesthetics refined and the rooms spacious, modern, and comfortable. It's wonderful to hear that our various entertainment options and charging ports added to your overall experience. Thank you again for choosing to stay with us and for sharing your positive feedback. We look forward to welcoming you back for another great stay whenever your travels bring you to Flagstaff!

Hi 1022dlb, Thank you for sharing your feedback about your recent stay. We are happy to hear that you enjoyed the bed, pillows, and our convenient location, as well as the friendly service from our front desk team. We sincerely apologize for the issue you experienced with the shower temperature. Rest assured, our maintenance team has been notified and is working to resolve it promptly. We appreciate your understanding and patience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back soon for an even better stay.

Hi 1Daisy2000, Thank you for sharing your feedback with us. We're happy to hear that you had a wonderful stay and that our staff, clean rooms, and pool area were highlights of your experience. We appreciate your comments about the design of your room. While we're pleased to hear that the toilet and shower area had a regular door, we understand your concerns about the limited storage space. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our accommodations. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.

Hi RachelA415, Thank you for your feedback. We're pleased to hear that you found everything clean and well-maintained, and that our service met your expectations. We appreciate your suggestion regarding complimentary breakfast and will consider it as we strive to enhance our guest experience. We're glad you enjoyed your stay overall and look forward to welcoming you back on your next visit to the area.

We appreciate your feedback and are glad to hear you found our hotel to be affordable. Our team acted quickly to address the issue you experienced with the room and we hope the new room was more to your liking. We're pleased that our location was convenient for your visit to the Grand Canyon. It was our pleasure to accommodate you during your stay.

Hi koma706, Thank you for your wonderful review. We're happy to hear that you enjoyed our modern building and prime location. It's fantastic to know that you found the bed so comfortable and had such a restful night's sleep. We're also pleased that you appreciated our friendly staff and the various amenities, including the pool and gym. Your feedback means a lot to us, and we're thrilled to hear you'll be returning to stay with us again. We look forward to welcoming you back soon.

We are glad to hear you found our front desk staff friendly and helpful during your stay. We appreciate your feedback regarding the beds and room size. Our team will take note of your observations for future improvements. It's great to hear you enjoyed our pool, Jacuzzi, and outside areas. Thank you for taking the time to share your experience with us.

Hi GerryM826, Thank you for taking the time to share your positive experience with us, and for providing valuable tips for future travelers. We are happy to hear that you found our hotel to be well-placed with convenient car parking facilities. It's wonderful to know that you enjoyed the nearby restaurants and cafes in Flagstaff, and that you found our pool and outside seating area to be secluded and relaxing. We understand that visiting the Grand Canyon is a highlight for many of our guests, and we appreciate you mentioning the importance of obtaining information prior to arrival. Your advice will undoubtedly be helpful for other travelers planning a visit to the area. We are grateful for your kind words and recommendations, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Dear tregru, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We're sorry to hear that you found our hotel overpriced and lacking in amenities. It's disappointing to hear that our breakfast service did not meet your expectations. We appreciate your feedback regarding the confusion over breakfast, and we will ensure it accurately reflects our offerings. Additionally, we apologize for the issue with the air conditioning. Our guests' comfort is a top priority, and we regret any discomfort caused by the malfunctioning unit. We truly value your comments as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

HI V6796ZGaustina, Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that our staff, including Reason, Caitlin, and Shay, provided excellent service and made you feel welcome. We're delighted that you found your room comfortable, clean, and well-suited for your working trip, especially with the large desk space. We're also glad that you appreciated the art on the walls, and we're happy to have contributed to making you feel at home. We'll be sure to pass along your compliments to our cleaning crew as well. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

Hi 473debbys, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel conveniently located with parking that suited your needs. It's great to know that your room was clean and that everything was in working order during your stay. We apologize for any inconvenience caused by noise from the outside door and any oversight in cleanliness in the corners of the bathroom. Your comments will be shared with our housekeeping team to ensure that these areas are addressed promptly. While we do not offer a complimentary breakfast, we appreciate your recommendation to visit Over Easy for delicious food and good coffee. We're glad to hear that you found our staff pleasant and competent. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi X4752IRkatiet, Thank you for sharing your positive experience with us! We're thrilled to hear that you found our beds comfortable and our rooms clean, providing a cozy atmosphere for your stay. It's wonderful to know that you enjoyed the vibe in our social lounge and that our staff made you feel welcome and accommodated throughout your visit. While we're sorry to hear that the mountain view was impacted by the new hotel next door, we're glad to hear that it didn't detract from your overall enjoyment of your stay. We appreciate your understanding in this matter. We're delighted to hear that you would recommend our hotel and that you plan to stay with us again in the future! We look forward to welcoming you back and providing you with another great experience.

Hi tdB2007HR, Thank you for sharing your wonderful experience with us! We're thrilled to hear that Ronnie and our team provided you with exceptional service during your stay. Providing friendly and helpful assistance to our guests is always our top priority, and we're delighted that you felt welcomed and supported throughout your time with us. It's fantastic to know that you enjoyed our outdoor amenities, including the cornhole and pool/spa area. We're glad that you and your family were able to have a great time relaxing and enjoying the facilities together. We truly appreciate your recommendation and are honored that you would suggest Aiden to others visiting Flagstaff. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!

Hi Sightsee31701242708, Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed your stay with us and found our hotel clean, recently renovated, and well-equipped with excellent amenities. Providing top-notch service is our priority, and we're thrilled that our staff, including the assistant manager, met your expectations. We're glad you enjoyed our coffee shop's breakfast options and delicious lattes, providing a convenient start to your day of sightseeing. It's fantastic to hear that you found our beds and bedding to be luxurious, ensuring a comfortable and restful stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful experience in the future!

Hi forrestm575, Thank you so much for your glowing review! We're thrilled to hear that you had such a pleasant experience during your stay with us. It's fantastic to know that you found our hotel to be like new and enjoyed the quiet atmosphere away from the train tracks. We're delighted that you found your room spacious, well-furnished, and the bed comfortable. Providing comfortable accommodations is our top priority, and we're pleased that we could meet your expectations. We appreciate your kind words about our friendly and accommodating staff. Ensuring our guests feel welcome and well taken care of is very important to us. Thank you for mentioning the parking situation. We understand the importance of convenient parking for our guests and are glad to hear that you found additional parking available in the back. We truly value your recommendation and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Hi 151janicet, Thank you so much for your fantastic review! We're thrilled to hear that your experience at our Best Western exceeded your expectations and that you consider it the best one you've ever stayed at, especially considering your status as rewards members who have stayed at many locations. Providing exceptional service and creating memorable experiences for our guests is always our goal, and we're delighted that we were able to achieve that during your stay. Your positive feedback means the world to us, and we're grateful for your recognition. We truly appreciate your loyalty as reward members and are honored to have had the opportunity to host you. We hope to continue being your go-to choice for accommodations in the future, and we can't wait to welcome you back for another wonderful stay!

Hi danielslaurie1, We're thrilled to hear about your fantastic experience at our hotel! Thank you so much for taking the time to share your positive feedback with us. It's wonderful to know that you found your stay comfortable and enjoyable, from the nicely styled rooms to the delicious local coffee and pastries. We're delighted that you were able to unwind and relax by the outside gas fire pits, and we're pleased that our staff could contribute to making your stay memorable with their friendliness and helpfulness. Providing a peaceful and welcoming atmosphere is what we strive for, especially for guests like you who are preparing for travel. We appreciate your kind words and hope to welcome you back again in the future!

Hi 845tabithar, Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed your comfortable room and that our lobby and outdoor area with games added to your stay experience. Providing our guests with enjoyable amenities like Connect 4, cornhole, and board games is important to us, so we're delighted that you appreciated these features. We're glad you found the TV and bed to your liking and that you appreciated the spaciousness of the bathroom. However, we apologize for any inconvenience you experienced with the water temperature. Your feedback will be shared with our maintenance team to ensure that any issues are promptly addressed. While we don't offer complimentary breakfast, we're pleased to hear that you found a nearby dining option to your liking. We understand the importance of having convenient dining choices for our guests, and we're glad you found one within walking distance. We hope to welcome you back for another comfortable stay in the future.

Hi mspranaitis, Thank you for taking the time to share your feedback with us. We're delighted to hear that you were pleasantly surprised by the remodel of our property and found the rooms to be spacious. Your appreciation of our efforts to refresh the property while maintaining its familiar footprint is greatly valued. We're glad to know that you enjoyed the addition of our bar/lounge area, as we strive to provide our guests with comfortable and inviting spaces to relax and unwind during their stay. We understand your concern regarding the pricing, and we apologize if you felt that the accommodations did not fully align with the price paid. We ensure it reflects the value and amenities we offer, and we appreciate your feedback in this regard. Your comments are invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

Hi EA_CDP, Thank you for taking the time to share your detailed feedback about your recent stay at Aiden by Best Western Flagstaff. We appreciate your insights and observations, as they provide valuable information for us to continuously improve our guests' experiences. We're pleased to hear that you found your room to be open and spacious, with comfortable amenities such as the chair and ottoman. We're glad you appreciated the separate sink area and the soft-close toilet seat. However, we apologize for any inconvenience caused by the narrow shower and the challenge with managing the room temperature. Your feedback regarding the lack of closet space, the noise from the room doors, and the stairs' design is duly noted, and we will review these areas for possible improvements. We're delighted that you found the bed comfortable and enjoyed the in-room amenities such as the coffee maker, microwave, and refrigerator. We're also glad to hear that you enjoyed the outdoor Jacuzzi and found the happy hour and breakfast options to be reasonably priced with good selections. We value your feedback and hope to have the opportunity to welcome you back in the future, so we can provide you with an even better experience.

Hi zoilag525, We're thrilled to hear that you found our hotel and room immaculate, and that you had a comfortable stay with us. Providing a clean and comfortable environment for our guests is a top priority, and we're delighted that our efforts were appreciated. We're also glad to hear that you found our front desk staff, especially Caitlin, to be friendly and informative. We will be sure to pass along your kind words to her. We apologize for the issues you experienced with the room, including the shower curtain, coffee machine, and hair dryer. However, we're pleased to hear that our staff, including our manager Jennifer, were able to promptly resolve these issues for you. Ensuring that our guests have a seamless and enjoyable stay is important to us, and we're glad we could address your concerns quickly. Thank you for recommending the Aiden by Best Western! We truly appreciate your endorsement and hope to have the pleasure of welcoming you back for another stay in the future.

Hi MarkG4296, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our lovely new facility and that you found the bed to be perfect. It's wonderful that you appreciated the espresso machine as an unexpected amenity! We appreciate your feedback about the turn into the hotel. We will address this aspect to see if there are ways we can make it easier for our guests to navigate. We hope to welcome you back for another enjoyable stay in the future!

Hi dr1943, We are thrilled to hear that you had a satisfying stay, from the moment you checked in with our front desk receptionist to enjoying your well-appointed room nestled among the forest of trees. It's fantastic to know that Ronnie provided excellent service and took the time to address your questions and ensure you had all the information you needed. We will be sure to pass along your kind words to Ronnie and our entire team. We would love to welcome you back whenever your travels bring you through the area again. We look forward to hosting you again in the future!

Hi Mike-Betsy, Thank you for choosing to stay with us at Aiden Best Western, and thank you for sharing your experience! We're delighted to hear that you enjoyed our boutique hotel and that it left a positive impression on you. We strive to provide a unique and memorable stay for our guests, and we're thrilled to hear that you found our hotel to be cute and charming. We look forward to welcoming you back in the future!

Hi Compass03458000621, Thank you for taking the time to share your feedback with us. We are delighted to hear that Ronnie at the front desk provided you with helpful and accommodating service during your stay. We will be sure to pass along your kind words to him. We apologize for any confusion regarding our pet policy. We strive to provide accurate information to our guests, and we appreciate your understanding and flexibility. We are glad that Ronnie was able to assist in making your stay comfortable despite the misunderstanding. It's great to know that you found the bed comfortable and that you plan to stay with us again when you're in town. We look forward to welcoming you back for another enjoyable stay. We appreciate your loyalty and look forward to hosting you again soon.

Hi Sherpa57708017245, Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our hotel and that our clean, upgraded rooms met your expectations. We're glad to hear that you appreciated the abundance of charging ports and found the steamer convenient. However, we apologize for any noise disturbances caused by doors closing in neighboring rooms. We understand the importance of a peaceful environment for our guests, and we will address this issue to see how we can minimize noise transfer in the future. It's wonderful to hear that you found our beds comfortable and our staff friendly. Providing exceptional service and ensuring our guests' comfort is always our top priority. We're thrilled that you had an excellent experience overall and that you plan to stay with us again in the future. We look forward to welcoming you back

Hi bmuns0n, Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. It's great to know that you found our accommodations beautiful, modern, and exceptionally comfortable. We strive to provide a high level of service, and we're pleased to hear that our staff were efficient and friendly throughout your visit. We're glad you enjoyed the recommendations from our bartender regarding local craft brews. Your kind words are truly appreciated, and we can't wait to welcome you back on your next trip!

HI 182trudip, Thank you for your glowing review! We're thrilled to hear that you appreciated our recent remodel and the addition of our coffee bar, making it convenient for you to enjoy lattes without needing to venture far. It's wonderful to know that you found our beds very comfortable and that you had everything you needed for a pleasant stay. We're especially delighted to hear about your positive interaction with Asia at the front desk and her assistance in retrieving your lost sunglasses. Providing exceptional service is our priority, and we'll be sure to pass along your kind words to her and the rest of our staff. Thank you for recommending us, and we look forward to welcoming you back for another fantastic stay!

Dear candj818, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our room and common areas to be clean and comfortable, and that our staff provided friendly service during your stay. We apologize for any inconvenience you experienced with parking upon your return for the night. We understand the importance of convenient parking for our guests, and we will look into ways to improve the availability and accessibility of parking in the future. We're glad to hear that you found the price of your stay to be very reasonable, especially when using points. We aim to provide great value to all our guests, and we're delighted that you found your stay to be worthwhile. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi Jessica J, Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our location near NAU and downtown Flagstaff met your needs perfectly. We're delighted that you found our property updated with hip vibes and that you enjoyed the amenities we offer, including our courtyard with pool, spa, and turf for lawn games. Providing a relaxing and enjoyable outdoor space for our guests to unwind is important to us, and we're glad that you were able to take advantage of it. It's wonderful to hear that you appreciated our complimentary cucumber water and coffee station, as well as our nice gas firetables. We strive to provide thoughtful amenities to enhance our guests' stay, and we're pleased that these amenities added to your experience. We're also glad that you found our lobby area inviting with games and tables. Creating a welcoming atmosphere where guests can relax and socialize is important to us, and we're thrilled that you enjoyed this aspect of our hotel. Thank you for highlighting our free parking! We understand the importance of convenient and complimentary parking for our guests, and we're glad that this amenity added to your overall experience. We hope to have the opportunity to welcome you back for another great stay in the future.

Hi Road724825, We're thrilled to hear that you enjoyed your stay at our hotel and that we were able to provide you with a memorable and comfortable experience. We're delighted that you appreciated the gift baggie of snacks and water bottles as a nice treat after a long car ride. We strive to provide a warm and welcoming arrival experience for our guests, and we're pleased that this gesture made a positive impression on you. It's fantastic to hear that your hotel room was possibly your favorite of all time! Providing clean and comfortable accommodations is a top priority for us, and we're glad that our room exceeded your expectations. We're thrilled that you found the beds comfy and that you appreciated the nice touches such as the makeup removal towelettes. Thank you for choosing to stay with us, and we're delighted that you had a great overall experience. We hope to have the opportunity to welcome you back for another wonderful stay in the future.

Hi jennifergY5713SI, Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that we were able to contribute to a comfortable and enjoyable visit to Flagstaff. We're glad that our convenient location met your needs and that our staff was able to assist you during your stay. Providing helpful and attentive service is important to us, and we're delighted that our team made a positive impression on you. It's fantastic to hear that you appreciated the hip decor and cool lobby ambiance. We strive to create a welcoming and stylish atmosphere for our guests to enjoy, and we're pleased that you found it to your liking. We're also glad that you found our fitness center to be nice and that you enjoyed the comfort of our beds and the water pressure in the showers. Ensuring a good night's sleep and a refreshing shower experience are essential components of a comfortable stay, and we're thrilled that we met your expectations in these areas. We appreciate your feedback and look forward to seeing you again soon!

Hi juliemP4859ME, Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and valued, so we're delighted that you found our staff to be wonderful. Providing a clean and well-maintained environment is a top priority for us, and we're glad that our efforts were reflected in your experience. It's wonderful to hear that you enjoyed our bar area and the selection of games available for guests. We strive to create a fun and enjoyable atmosphere for our guests to relax and unwind during their stay. We're delighted that you found our rooms to be nicely decorated and that our location was perfect for your needs. We understand the importance of convenience when choosing accommodations, and we're glad that our location met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!

Hi GaryM229, We're thrilled to hear that you had such a great experience during your stay with us. Providing friendly and accommodating service is a top priority for us, so we're delighted that our staff made a positive impression on you. We're pleased to hear that you found your room to be spacious and the bed to be very comfortable. Ensuring our guests have a comfortable and relaxing stay is one of our main goals. We're also glad that you found our hotel to be very clean and that our daily housekeeping services met your expectations. Maintaining a clean and tidy environment for our guests is something we take very seriously. We're honored to have been able to provide you with such a positive experience, and we hope to have the pleasure of welcoming you back again in the future!

Hi Karolyn M, We're thrilled to hear that you had a pleasant experience during your stay with us. Ensuring a smooth and efficient check-in process is important to us, so we're pleased that you found it easy and quick. We're delighted that you found your room to be clean and comfortable, as providing a comfortable environment for our guests is one of our top priorities. We appreciate your tip about parking on the backside of the hotel and are glad that you were able to find a convenient spot to load and unload your bags. Our aim is to make our guests' stay as hassle-free as possible, and we're glad that our parking arrangement worked well for you. It's fantastic to hear that you enjoyed our bar offerings for a relaxing cocktail in the evening or a quick coffee in the morning. We strive to provide a variety of amenities to suit our guests' needs, and we're glad that it added to your overall experience. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your future visits!

Hi 282theresa1207, Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you had a wonderful stay at our hotel. We're pleased to hear that your room was serviced daily and that our staff made your stay enjoyable. Providing exceptional service is something we take pride in, and we're glad that it made a positive impact on your experience. Our convenient location near the Grand Canyon and along Route 66 is something we're proud of, and we're glad that it worked well for you. We understand that parking can sometimes be a challenge, especially in hilltop locations, but we're pleased to hear that you were able to find it convenient nonetheless. It's wonderful to hear that you discovered some great restaurants nearby and were able to enjoy them during your stay. We appreciate your recommendation and look forward to welcoming you back on your next visit to the area!

Hi beverlyg952, Thank you for sharing your feedback with us. We're delighted to hear that you found your room clean and the bed comfortable during your stay. It's wonderful to know that you enjoyed our pillows as well. We appreciate your suggestions regarding the amenities. While we don't currently offer bottled water in the rooms or a complementary breakfast, we will certainly take your feedback into consideration as we continually strive to enhance our guests' experience. We're glad to hear that you received excellent service from our desk staff and that you felt safe with our ample parking facilities. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Hi GNRMatt, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your 3-night stay and that our front desk and housekeeping staff provided friendly service throughout your visit. It's fantastic to know that you found your room spacious, clean, and modern, with plenty of outlets and USB chargers for your convenience. We're delighted that you had a comfortable rest on our beds and enjoyed the refreshing shower with good water pressure. We're also pleased that our hotel's location next to the interstate was convenient for you, and that you found it convenient to walk to Target for any quick items you needed. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

Hi sylviacP6981XM, We're thrilled to hear that you enjoyed your stay and that our staff, accommodations, and overall ambience met your expectations. Providing friendly and helpful service is a top priority for us, and we're delighted that our staff made a positive impression on you during your visit. We'll be sure to pass along your kind words to our team members. We're glad that you found our rooms to be comfortable, clean, and updated. Ensuring our guests' comfort and satisfaction is important to us, and we're pleased that we succeeded in providing you with a pleasant stay. We appreciate your feedback regarding the bathroom size and the absence of a closet. We understand that these aspects may have been less than ideal for your stay, and we will take your comments into consideration as we continue to improve our accommodations for our guests' comfort and convenience. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Hi lauragL1470TN, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that you had two great stays at our hotel and that our staff provided friendly and accommodating service. It's fantastic to know that our newly renovated accommodations met your needs and that you appreciated the amenities provided, such as plenty of towels, toiletries, and a coffee maker with quality coffee. We're glad you enjoyed our happy hour as well! Ensuring our guests feel comfortable and at home is our top priority, and we're delighted that you found the bed comfortable and the sheets crisp and clean. Your kind words mean a lot to us, and we truly appreciate your recommendation. We can't wait to welcome you back for another enjoyable stay in the future!

Hi ashley c, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff to be nice, friendly, and attentive to your needs. Providing a seamless check-in and check-out experience is a top priority for us, and we're delighted that you found it easy. We're also glad to hear that you found our hotel to be clean and the bed comfortable. We're also honored that you found our property to exceed your expectations compared to other Best Westerns you've visited in the past year. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was our pleasure hosting you, and we look forward to seeing you soon.

Hi S6496XPah, Thank you so much for taking the time to share your wonderful review of your recent stay at Aiden. We are thrilled to hear that we were able to meet and exceed your expectations, providing you with a comfortable and enjoyable experience from check-in to check-out. We are delighted that you found our bed to be comfortable with plenty of fluffy pillows, ensuring a restful night's sleep. Providing a comfortable and relaxing environment for our guests is important to us, and we're glad that we succeeded in this regard. It's also fantastic to hear that you appreciated the modern bathroom, clean towels, and the convenience of amenities such as the coffee maker, fridge, microwave, and safe. We're pleased to hear that our location near the university and just a short drive from downtown Flagstaff was convenient for your needs. We understand the importance of location when traveling, and we're glad that our proximity to dining options and attractions added value to your stay. Thank you for your kind words about our friendly check-in process. Providing excellent service is a top priority for us, and we're delighted that our staff made you feel welcome and valued throughout your stay. We truly appreciate your recommendation and look forward to welcoming you back to Aiden the next time you visit Flagstaff.

Hi C9540XRtomg, Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the modernized feel of our property and found our staff to be friendly. We're sorry to hear that your breakfast experience did not meet your expectations. Your feedback regarding the quality of the egg muffin sandwich is important to us, and we will certainly share it with our culinary team to ensure improvements are made. We understand that dining options in the vicinity may not always meet every guest's preferences, and we appreciate your patience as we continue to enhance our offerings. We're excited to hear that In-N-Out is coming to the area and hope this will provide you with a more enjoyable dining experience during your next visit. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.

Hi tedesjoyce, Thank you so much for sharing your recent experience with us! We are thrilled to hear that we were able to provide you with a seamless and comfortable stay. We understand how exhausting it can be after a week of appointments and navigating through traffic, so we're delighted that our team was able to accommodate your request for an early check-in. It's wonderful to hear that this small gesture made a big difference in your experience and provided you with some much-needed rest. We're also pleased to know that you found your room to be magnificent, spotless, and comfortable. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future!

Hi marshmallowcats, Thank you for sharing your feedback with us. We're glad to hear that you found your room to be nice and updated during your stay. We understand that complimentary breakfast is a valued amenity for many guests. While we do not offer free breakfast, we do offer a variety of breakfast options for purchase to accommodate different preferences. We regret that the pool was closed due to the inclement weather during your stay as will as the parking fee. Guest safety is our top priority, and we apologize for any inconvenience this may have caused. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hi kevint563, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be clean and convenient during your stay. While we do not offer complimentary breakfast, we're glad that you found our breakfast options to be reasonably priced and convenient. Providing affordable dining options is important to us, and we appreciate your understanding in this regard. We're glad to hear that your check-in experience was easy and that our location off the highway was convenient for your travels. Additionally, we're pleased that you found our rooms to be well-kept, despite not being very spacious. Thank you for your kind words, and we look forward to welcoming you back again in the future.

Hi Z3758UKjohnl, Thank you so much for taking the time to share your wonderful experience during your most recent stay with us. We take pride in our recently renovated property and are delighted that you appreciated the modern design of our lobby, as well as the amenities such as the cafe and bar, which we believe enhance the overall guest experience. It's fantastic to know that you found your room well-furnished and we're glad that we could provide you with a comfortable and enjoyable stay. Your recommendation means the world to us, and we truly appreciate your kind words. We hope to have the pleasure of welcoming you back on your next visit to Flagstaff!

Hi P8751TGgarym, Thank you for taking the time to share your feedback with us! We're glad that you found your room nice and clean, and that despite being a little small, it still provided you with comfort. It's great to know that you found the bed comfortable, our location to be so convenient and appreciated the amenities like the fridge, microwave, and coffee maker. We're also pleased to hear that you found our staff friendly and accommodating. Providing excellent service to our guests is a top priority, and we're glad that our team made a positive impression on you. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again in the future.

Hi tiffanypB310XV, Thank you for taking the time to share your wonderful experience and your review! It's great to know that our family-friendly atmosphere and warm front desk staff contributed to a positive experience. We're delighted you were able to unwind in our large outdoor hot tub after a snowy day and found the room tastefully decorated with comfortable beds. Your kind words mean a lot to us, and we look forward to welcoming you and your family back for another enjoyable stay!

Dear 461devanshim, Thank you for choosing Aiden by Best Western @ Flagstaff for your recent stay and for taking the time to share your experience on TripAdvisor. We are delighted to hear that you had a pleasant two-night stay with us. Your compliments regarding our friendly staff, clean facilities, convenient location near the highway, and the ambience of our lounge are greatly appreciated. We strive to offer a welcoming and comfortable environment for all our guests, and it is heartening to know that we succeeded during your visit. I am also glad that you enjoyed our outdoor pool, hot tub, and on-site gym. These amenities are designed to enhance our guests' stay, and it's wonderful to hear that they added value to your experience. We look forward to the opportunity to welcome you back in the near future for another enjoyable stay. If there is anything we can do to make your next visit even more special, please do not hesitate to contact me directly at [email protected]. Warm regards, Jose Alvarado Director of Sales & Marketing Aiden by Best Western @ Flagstaff An Ascend Management Capital Managed Property

Dear gabrielrV5474JQ, It was a pleasure to have you with us at Aiden by Best Western @ Flagstaff, and we are immensely grateful for your kind words shared on TripAdvisor. We are thrilled to hear that our staff's friendliness and helpfulness made a positive impression during your check-in. Our team takes great pride in offering a warm and welcoming atmosphere right from the moment our guests arrive. It's also wonderful to know that you found the lobby area inviting, with its seating, board games, mini café, and bar. Your satisfaction with the cleanliness and accommodations in your double queen room is particularly pleasing to hear. Our housekeeping and maintenance teams work diligently to ensure our rooms meet the high standards our guests expect and deserve. We are glad that you found our hotel to be of great value and are looking forward to your return. Please remember, if there is anything we can do to make your next stay even more enjoyable, do not hesitate to reach out to me at [email protected]. Thank you once again for choosing us for your first stay at Aiden by Best Western, and we eagerly await the opportunity to welcome you back. Warmest regards, Jose Alvarado Director of Sales & Marketing Aiden by Best Western @ Flagstaff An Ascend Management Capital Managed Property

Thank you for your kind words and enthusiasm! Our team is thrilled you enjoyed our newly renovated, modern-70s retro architecture and inviting outdoor spaces. We apologize for the forest fire smoke inconvenience. Your feedback on room amenities is noted. We look forward to welcoming you back and ensuring an even more comfortable stay.

Dear F6134TDdavids, Thank you for your enthusiastic review! We're thrilled to hear you enjoyed our bright, clean, and comfortable hotel with excellent parking. Our friendly staff aims to please. We're sorry (or maybe not!) about the proximity to Coldstone Creamery – it's hard to resist! Can't wait to welcome you back for another excellent stay. Warm regards, Sara General Manager Aiden Hotel

Dear 976brendaf, Thank you for your enthusiastic feedback! We're thrilled you found our central location, comfortable rooms, and wonderful staff to your liking. We're delighted you enjoyed the convenience of our bar and breakfast options. We can't wait to welcome you back for another fantastic stay at Aiden Hotel!

Dear dalepN1658CR, Thank you for choosing Aiden Hotel! We're thrilled to hear you had a great time and that our staff, especially Melanie, exceeded your expectations. Our spacious, clean rooms and new facilities are designed for your enjoyment. Next time, don't forget to dive into the fantastic pool and explore the lovely outdoor area. Can't wait to welcome you back! Best regards, Sara General Manager Aiden Hotel

Dear rodels410, Thank you for your enthusiastic review! We're thrilled to hear that you found our hotel exceptionally clean and enjoyed our safe, convenient location. We'd be absolutely delighted to welcome you back for another Grand Canyon adventure whenever you return to Flagstaff! Warm regards, General Manager Aiden Hotel

Dear 492brandtp, Thank you for your continued loyalty and for taking the time to share your wonderful feedback. We're absolutely thrilled to hear that your stay with us was "amazing as always." Your kind words about our staff's friendliness and our suitability for both family and business trips truly warm our hearts. Our location, nestled conveniently next to the university and offering easy access to Flagstaff's various attractions, is indeed one of our unique advantages. We are delighted to know that it served you well during your visit. Your recommendation means the world to us, and we greatly appreciate your ongoing support. It's always a pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the near future. If there is anything specific you'd like during your next visit, please feel free to let us know. We are here to ensure your stay continues to be top-notch in every way. Warm regards, Sara General Manager

Thank you for your kind words and feedback. We're delighted you enjoyed our amenities and the outdoor hangout area. We apologize for the inconvenience with the water pressure in your room; this is not up to our usual standards. Please know that we take your comments seriously and will work to address this issue promptly. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience on your next stay. Thank you for choosing us!

Dear elidac158, Thank you for your kind feedback about our pool area and the overall cleanliness of our hotel. We're delighted to hear that you found our location convenient. However, we apologize for any inconvenience you may have experienced during your stay. Our aim is to provide a seamless and enjoyable experience, and we appreciate your feedback as it helps us improve. We hope to have the opportunity to serve you even better on your next visit. Warm regards, General Manager

Dear L305OYlindar, Thank you for your kind words about our staff and your positive experience during your stay at Alden. We're truly delighted that we could be of assistance during a challenging time. However, we noticed that you rated us 1 out of 5, which seems inconsistent with your comments. We sincerely apologize if there was any aspect of your stay that fell short of your expectations. We would greatly appreciate your feedback on what we could have done better to earn a higher rating, as we're always looking to improve. Thank you for considering us for your future visits to Flagstaff, and we hope to have the opportunity to provide you with an even better experience next time. Warm regards, Sara General Manager

Thank you for your feedback! We're thrilled to hear that you found our hotel very nice, comfortable, and the room modern and clean. Your comments about the "pipe" noise are valuable, and we apologize for any inconvenience. We're actively addressing this issue to ensure a peaceful night's sleep for our guests. Your feedback helps us improve, and we're excited to welcome you back for an even better experience in the future!

Thank you for sharing your feedback. We're thrilled to hear about your positive experience during your stay with us! Our team takes great pride in providing a welcoming and comfortable environment for our guests. We appreciate your kind words about our recent remodel, pool, hot tub, lobby, and the helpful assistance from Ciaran at the front desk. It's wonderful to know you enjoyed our outdoor amenities, local artwork, and treats from the concessions. We're also delighted that you appreciated the thoughtful decor in our rooms, reflecting the beauty of Flagstaff. Thank you for pointing out the turn-in location, and we'll work on making it even more accessible for our guests. We look forward to welcoming you back in the future and continuing to exceed your expectations. Warm regards, Sara General Manager Aiden in Flagstaff

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Aiden in Flagstaff. I appreciate your input, and I apologize for the inconveniences you experienced during your stay. I will address the issues with the cleanliness of the room and ensure that we provide an adequate supply of body wash for our guests in the future. Additionally, I will investigate the breakfast confusion and ensure that our staff provides accurate information to prevent any misunderstandings in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay in the future. Sincerely, Sara General Manager, Aiden Flagstaff

I'm delighted to hear you had a wonderful stay at Aiden in Flagstaff! Our team worked hard on the remodeling, and I'm glad you found the rooms comfortable and well-appointed. It's great to hear that our staff provided excellent service, and you enjoyed the pool, hot tub, and our delicious espresso martini. We look forward to welcoming you back for another enjoyable stay! - Sara, General Manager, Aiden in Flagstaff

Thank you for your positive feedback! I'm thrilled to hear that our staff made you feel welcome and that you enjoyed our amenities, including the hot tub and outdoor lawn games. Maintaining clean rooms and offering local coffee is important to us. We look forward to welcoming you back to Aiden in Flagstaff in the future. - Sara, General Manager

Dear Slvgolf123, As the General Manager of Aiden in Flagstaff, I'm thrilled to hear that you had an excellent experience at our hotel. Our dedicated staff takes pride in providing top-notch service, and it's wonderful to know that you felt their genuine care and enthusiasm for ensuring a great customer experience. Our bar area with draft beer and dining options, along with the convenient proximity to local eateries, is always a plus for our guests. We appreciate your kind words about our management team and front desk staff. Thank you for choosing Aiden in Flagstaff. We look forward to welcoming you back in the future! Warm regards, Sara General Manager, Aiden Flagstaff

Thank you for your feedback on your recent stay at Aiden in Flagstaff! I appreciate your positive comments about our hotel's newness and good front desk service. Regarding the parking situation and entrance clarity, we'll definitely look into improving signage and directions to make it more convenient for our guests. As an upscale and boutique brand within Best Western, we do offer specialty coffee from a barista to enhance the overall experience. However, I understand your point, and we'll consider providing complimentary coffee options in the future. Your feedback is invaluable in helping us refine our offerings. We hope to welcome you back soon for an even better experience! Regards, Sara General Manger

Dear S2101JTbenr, As the General Manager of Aiden in Flagstaff, I'm thrilled to receive such a glowing review from our recent guest. We take great pride in providing excellent service and accommodations to NAU visitors, and it's wonderful to hear that our efforts have made a positive impression. Our proximity to NAU is indeed a valuable asset, and I'm delighted that it contributed to a convenient and enjoyable stay for our guest. Our team works hard to maintain the cleanliness and comfort of our rooms, and we appreciate the recognition for their efforts. Thank you for your kind words about our friendly and attentive staff. We strive to create a welcoming atmosphere, and it's gratifying to know that our team's dedication made a difference during your stay. We look forward to welcoming you back on your next trip to Flagstaff. Your continued support is greatly appreciated. Warm regards, Sara General Manager

Dear P9071FZsandyl, Thank you for your feedback on your recent stay at Aiden in Flagstaff. We appreciate your observations and constructive comments. I'm delighted to hear you enjoyed our pool, patio, and the unique touches we offer, like the local art wall and the lobby bar. We apologize for any inconveniences you experienced, and please rest assured that we are actively addressing the issues you mentioned to ensure a more seamless experience for our guests. Your kind words about our friendly and helpful staff are greatly appreciated. We look forward to hosting you again and providing an even better experience during your next visit. Warm regards, Sara General Manager Aiden Flagstaff

Dear mirndat395, As the General Manager of Aiden in Flagstaff, I'm thrilled to hear about your exceptional stay at our hotel. Your kind words regarding our prime location, impeccable cleanliness, and friendly staff are greatly appreciated. We're delighted to have contributed to making your trip memorable. We look forward to welcoming you back on your next visit to Flagstaff! Warm regards, Sara General Manager, Aiden Flagstaff

Dear EdgarATorres, Thank you for your ecstatic review of Aiden by Best Western! Our team's service, modern design, and thoughtful room details left a lasting impression. We're dedicated to value and can't wait to have you back for another exceptional stay. Best regards, Sara Gant GM, Aiden by Best Western

Dear 512tawnyw, Thank you for your glowing review of your recent stay at Aiden Best Western! We're thrilled to hear that your experience was one of your favorites in Flagstaff. Our team is dedicated to providing excellent service, and I'm delighted to know that the late check-in process was smooth and accommodating. It's great to hear that you appreciated the modern and clean atmosphere throughout the hotel. Our priority is your comfort, and I'm glad you found your room beautiful, spacious, and the bed exceptionally comfortable. We're pleased that our in-room amenities like the Keurig and the convenient bar/coffee area added to your enjoyment. While you missed out on the pool and outdoor area this time, we look forward to welcoming you back to indulge in those facilities. Being centrally located near the campus and various dining options is something we take pride in. We're excited about the prospect of hosting you again on your next trip to Flagstaff! Safe travels until then! - Aiden Best Western General Manager

Thank you for your wonderful feedback! We're thrilled that you enjoyed the Aiden experience, from our unique decor to our friendly staff. We appreciate your loyalty to Best Western. While we don't offer a full breakfast like traditional BW locations, we're glad your overall stay was amazing. Looking forward to welcoming you back to Aiden Flagstaff!

Dear normanp975, Thank you for sharing your valuable feedback about your recent stay at our hotel. We truly appreciate your kind words and are glad to hear that you had an excellent experience overall. We understand that our location might be a bit challenging to find, and we apologize for any inconvenience this may have caused. We appreciate your patience in navigating to our hotel, and we hope that our convenient and comfortable amenities helped make up for any difficulties. It's wonderful to hear that you found our staff to be friendly and that our rooms met your expectations in terms of cleanliness. Maintaining a welcoming and clean environment is a top priority for us, and we're pleased that we could provide you with a positive stay. Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back in the future and provide you with another excellent experience. Warm regards, Sara Gant General Manager

Dear 339nancyy, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your positive comments about our new and comfortable rooms, as well as the spaciousness and comfort of the bed. We are pleased to hear that you enjoyed our outdoor area with its ample seating and fire pits. Creating a relaxing and enjoyable atmosphere for our guests is a top priority, and we're delighted that you had the chance to experience that. We apologize for any inconvenience you experienced with the shower water temperature during your stay. Your feedback is valuable, and we will certainly address this issue to ensure that all our guests enjoy the comforts they deserve. Once again, thank you for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future, where we strive to provide exceptional experiences that meet and exceed your expectations. Warm regards, Sara Gant General Manager

Dear Guest, Thank you for your wonderful review of our hotel! We're thrilled you enjoyed our convenient location, beautiful pool area, comfortable beds, and friendly staff. We are also elated that our team was able to correct the issue that you had encountered in a timely manner. Your 5-star rating is truly appreciated. We can't wait to welcome you back for another exceptional stay. Warm regards, Sara Gant GM, Best Western Flagstaff

Dear Guest, Thank you for your wonderful review of our hotel! We're thrilled you enjoyed our convenient location, beautiful pool area, comfortable beds, and friendly staff. Your 5-star rating is truly appreciated. We can't wait to welcome you back for another exceptional stay. Warm regards, Sara Gant GM, Best Western Flagstaff

Greetings 287mathewm! On behalf of the entire team at Aiden by Best Western in Flagstaff, I extend our heartfelt gratitude for taking the time to share your feedback with us. We are absolutely delighted to hear that you had a great 3-night stay with us! We are thrilled that you found our rooms, pool space, and courtyard beautiful. It brings us immense joy to know that you enjoyed the amenities we offer. Moreover, we take pride in our staff, and your kind words about their friendliness and accommodation are truly appreciated. We are glad to hear that you found our location quiet and convenient, with direct access to downtown via Milton and Route 66. It is always our goal to provide a serene and enjoyable environment for our guests. Thank you for choosing Aiden for your recent visit to Flagstaff, and we are excited to hear that you will definitely return. Your satisfaction and loyalty mean the world to us, and we can't wait to welcome you back for another fantastic stay. If there is anything else we can assist you with or if you have any specific suggestions to make your future stays even better, please feel free to reach out to us. Your feedback is invaluable in our continuous effort to enhance our guests' experiences. Once again, thank you for being a part of the Aiden family, and we eagerly await the opportunity to serve you again soon! Warm regards, Sara Gant General Manager, Aiden by Best Western - Flagstaff

Dear Kaitlyn S, Wow! Thank you so much for your glowing review and for choosing our hotel as your preferred stay in Flagstaff. We are thrilled to hear that you had such a fantastic experience with us! It warms our hearts to know that you found everything to be impeccably clean and that our team provided you with amazing service throughout your stay. Our gym and pool are designed to be an oasis of relaxation and recreation, and we're delighted that you enjoyed spending time in these areas. It's wonderful to hear that you found our outdoor area to be a perfect spot for relaxation. We're honored by your kind words about our cafe and bar; offering you both convenience and excellence is our priority. We're thrilled to be your go-to choice in Flagstaff and are humbled to be your family's preferred hotel as well. The beauty of Flagstaff's natural surroundings is indeed mesmerizing, and we're delighted that you appreciated the stunning views from our hotel. Thank you for your incredible support and your wonderful recommendation. We're already looking forward to welcoming you back and providing you with another amazing stay. Should you need anything in the future, please don't hesitate to reach out to us. Once again, thank you for sharing your positive experience with us. We're truly grateful for your kind words and are excited to be your home away from home in Flagstaff. Best regards, Sara Gant General Manager

Dear TammysR9528NP, Thank you for sharing your kind words about your recent stay with us. We're thrilled to hear that you had a wonderful experience in our lovely room and found everything impeccably clean. Our front desk staff takes great pride in providing professional and welcoming service, and we're delighted that you felt well taken care of during your stay. Your acknowledgment of our manager's warm greeting means a lot to us. We sincerely appreciate your high recommendation of our hotel. Our goal is to create a comfortable and memorable stay for all our guests, and your positive feedback motivates us to continue delivering exceptional experiences. Should you find yourself in the area again, we would be honored to welcome you back for another enjoyable stay. If there is anything specific you'd like to share or if we can assist, please don't hesitate to contact us. Thank you again for choosing our hotel; we look forward to hosting you in the future. Best regards, Sara Gant General Manager

Dear 265sharonf, Thank you for your kind words and for choosing to stay at our newly renovated Aiden by Best Western @ Flagstaff. We're thrilled to hear that your experience with us exceeded your expectations. We take immense pride in offering a fresh and modern ambiance, and we're delighted that you found it hard to believe you were in a Best Western! Our team works diligently to ensure a clean and pleasant environment for our guests, and your appreciation for their efforts means a lot to us. We're equally excited to welcome you back for another memorable stay. Our beautiful rooms are designed with your comfort in mind, and it's lovely to know you enjoyed your accommodations. Feel free to reach out if you need any assistance or have any questions before your return visit. We can't wait to have you back at Aiden by Best Western @ Flagstaff! Safe travels, Sara Gant General Manager Aiden by Best Western @ Flagstaff

Dear 789beatriceq, Thank you for sharing your lovely experience at Aiden by Best Western @ Flagstaff. We're delighted to have been a part of your great weekend getaway! It warms our hearts to hear that you and your husband enjoyed exploring the beautiful Flagstaff area with its various hikes. Our outdoor patio is indeed a perfect spot to unwind in the evenings. We're thrilled you're already looking forward to experiencing our inviting outdoor pool on your next visit! We're pleased to learn that you found our accommodations comfortable and clean. Our team takes great pride in providing friendly and attentive service to all our guests, and your kind words motivate us to continue delivering exceptional experiences. Regarding our open staircase, we're happy that it worked well for your convenience. We're always ready to accommodate specific requests for guests who prefer an elevator or a first-floor room to ensure a comfortable stay. Thank you again for choosing Aiden by Best Western @ Flagstaff, and we can't wait to welcome you both back for another beautiful getaway in the future. Best regards, Sara Gant General Manager Aiden by Best Western @ Flagstaff

Dear DavideO7401TU Thank you for choosing to stay at Aiden by Best Western @ Flagstaff and for sharing your valuable feedback with us. We're pleased to hear that you found our staff great, and we appreciate your acknowledgment of their efforts to provide excellent service. We apologize for any inconvenience caused due to the room remodeling process. Please rest assured that we take your comments seriously and will address the attention to detail to ensure a seamless experience for our guests. We're sorry to hear that you found the price higher than expected. As a newly opened hotel, we strive to offer competitive rates for our guests while ensuring the best possible experience. Regarding the missing items in your room, we apologize for the oversight. Our housekeeping team diligently ensures all necessary amenities are available in each room, and we're sorry that this wasn't the case during your stay. As for the scratchy sheets, we're glad to know that you understood the reason behind it. Rest assured, we'll consider your feedback as we continue to enhance the comfort of our accommodations. We genuinely value your input and hope you'll give us another opportunity to provide you with a more satisfying experience in the future. If there's anything specific you'd like us to address or discuss further, please feel free to contact us directly. Thank you once again for your valuable feedback. Best regards, Sara Gant General Manager Aiden by Best Western @ Flagstaff

Dear Passport42763971600, Thank you for staying with us at Aiden by Best Western @ Flagstaff and for sharing your excellent feedback. We are thrilled you had an enjoyable experience and that our brand-new property, pleasant staff, and fantastic pool and lounge added to your relaxation. Our team takes pride in providing top-notch hospitality, and we're delighted to know that your family of four had a great time unwinding during your stay. We also take great care in ensuring our location is convenient for our guests, and we're pleased that you found nearby dinners and restaurants within a short distance. Your positive review is truly appreciated, and we're honored by your heartfelt recommendation. It means the world to us, and we look forward to welcoming you back for another fantastic stay in Flagstaff. If there is anything we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing Aiden by Best Western @ Flagstaff. Best regards, Sara Gant General Manager Aiden by Best Western @ Flagstaff