Aiden by Best Western Flagstaff

RONNIE at the front desk was very helpful and accommodating! The bed was comfortable! We booked through Expedia and it says Pet Friendly but when we arrived the gentleman at the front said only Service Animals were allowed but again RONNIE was very accommodating! We will stay there again when we are in town!

The rooms were very clean with upgraded rooms. Alot of charging ports available. Didn't see an iron board, but loved the steamer. Everything was excellent except the noise from other rooms closing their doors...it echoes. Nice confortable beds and staff were friendly. Will definitely stay here again.

We are already planning a trip back to this establishment. The accommodations were beautiful and modern, yet the comfort level was unparalleled. The staff were efficient and friendly. The bartender was well informed about the local craft brews.

Such a beautiful remodel. The coffee bar is so nice to have. Lattes without a hike to Starbucks! Beds are very comfy and we had everything we needed. Staff is wonderful! Shout out to Asia at the front desk for helping retrieve my lost sunglasses! Stay here! You won't regret it!

The room and common areas were clean and comfortable. The staff was friendly. This shares a driveway with a gas station and is tucked in up a hill behind the station. When we returned for the night, we had difficulty finding parking. We used points towards the stay so the price was very reasonable.

Great Location - Near NAU. Close to downtown but not IN downtown for noise/parking issues. Updated property with hip vibes. Awesome courtyard with pool, spa, turf for lawn games, and space for kids to run and play. Cucumber water and coffee station. Nice gas firetables! Games and tables in the lobby. FREE parking!

We were greeted with a gift baggie of snacks and water bottles, which was a nice treat after a long car ride that day. The hotel room was possibly my favorite of all time. Super clean. Comfy beds. Nice touches- like make-up removal towelettes. Overall a great experience.

Cool spot! We enjoyed our stay. Close to NAU. Staff was helpful. Hip decor and cool lobby. Fitness center was nice. Beds were comfortable and nice water pressure in the showers - the most important things contributing to a comfortable stay. All in all a fine stay for our quick trip to Flagstaff.

So happy that we chose to stay here. Staff was wonderful and the place is clean and well kept. Loved the bar area and all the games available for guests. The rooms are nicely decorated. Also, the location is perfect. Will definitely choose this hotel again.

This is a great hotel. The staff was very friendly and accommodating. The room was large and the bed was very comfortable. The hotel was very clean with daily housekeeping services. We enjoyed our stay so much we canceled our B&B in Scottsdale and stayed at another Aiden instead. Another great experience.

Our check in was easy and quick. The room was as clean and comfortable. Remember to check on the backside of the hotel for parking. We found a close to the door and easy spot to load and unload our bags. It also has a bar for a cocktail at night or quick coffee in the morning.

Wonderful hotel! Modernized and very clean. Room was serviced daily. Nice staff and convenient to the Grand Canyon and those towns on Route 66. Parking was a little tight because it was on top a hill. Stayed for two nights and found very good restaurants around it.

Clean room and comfortable bed. The pillows were great. I did not use the sauna or exercise room. Neither did I go to happy hour. I wished there was bottled water in rooms and a complementary breakfast. The desk help was very good. Ample parking and I felt safe getting to and from my car.

During our 3 night stay, we found the front desk and housekeeping staff were very friendly. The room itself was spacious, clean and very modern looking with plenty of outlets/USB chargers. The bed was comfortable and the shower had good water pressure. The hotel is well located right next to the interstate and you can even walk to Target if you need any quick items. We'd definitely stay here again.

Friendly, helpful staff, comfortable, clean updated rooms and pleasant overall ambience. Great value. We were driving cross country and were pleasantly surprised with the large room and comfortable beds. Bathroom was a little tight and no closet, but we did not need to hang anything up.

We had 2 great stays at the beginning and end of our trip to AZ. The staff is friendly and accommodating; especially the 5am guy who helped us as we frantically searched for transport to the Amtrak station when Uber was taking a while. He even got us ice for our cooler. The place seems newly renovated and has everything you could need: plenty of towels, soap, shampoo, conditioner, lotion, Keurig with good quality coffee and a REAL coffee mug which is such a nice touch and makes you feel more at home. We enjoyed happy hour as well. The bed was comfortable and sheets were crisp and clean. Would definitely stay here again!

The hotel staff was nice and friendly. Easy check in and out. Staff check in every day to see if we needed anything. Hotel is clean, the bed was comfortable. Better then other best westerns I have stayed at in the last year. They do not offer the free breakfast so be prepared for that. I will be staying there again.

I stay at the Aiden every time I come to Flag. The staff is the best! Super friendly and helpful. If there is an issue they're on it immediately. Rates are good, everything is clean. My ONLY issue is the bathrooms are small but whatever I can deal with that.

My litmus test for a good hotel is a comfortable bed with lots of fluffy pillows for a good night sleep. Aiden did provide just that and much more. It offered a nice shower in a modern bathroom. Clean and white towels that still feel new. I stayed 2 nights and it has everything I could need and they all worked perfectly! There is coffee maker, a frig and microwave plus a safe. Checkin was easy friendly. It is located right by the university with plenty of fast and casual food around and a 5-minute drive to downtown. I would stay there again when I visit Flagstaff.

very nicely modernized very friendly staff although breakfast was subpar (egg muffin sandwich was cold and not good) unfortunately the restaurants within walking distance (on a very busy street) are all the standard mediocre chains but In'N'Out is coming!

After spending a week of appointments at Mayo and heading home we were looking forward to relaxing after the horrific traffic we just needed to rest. SoCo was still a day or two away. Check in is at 3, we arrived at 11:26, went to desk to see when we could early check in. They gave us our room right then and there. What a blessing. The room was magnificent, spotless and so comfortable.

Room was nice and updated but not chic as they claim. Lack of free breakfast was negative. There was also a note on their website that the parking is $10 but I don't think I was charged. It was snowing here and pool was closed. The coffee prices weren't shown at the cafe.

Clean and convenient. Wish they had free breakfast, but they do SELL breakfast sandwiches, etc. for a reasonable price. Check in was easy, right off they highway and the price was right for Flagstaff. Rooms are not spacious, but it was well kept. Would stay again

Wow. Was this place a surprise. I've always liked Best Westerns but the Aiden @ Flagstaff is a big step up. Hotel is brand new (actually a gut rehab from the foundation up). Lobby is very modern with a place for people to socialize, work, or relax. Includes a cafe and bar. Rooms are well furnished with nice amenities. I would 100% recommend this place.

Room was a little small but it was Nice and clean. To me the bed was comfy had fridge and microwave and coffee maker. Staff was friendly and nice. food and gas station just a 2 minute walk away so it was convenient. Nice area and nice views outside.

We had a wonderful stay at The Aiden this weekend on our family trip. The hotel has a retro, fun vibe and was also very family-friendly. The front desk staff were warm and helpful throughout our stay. The large outdoor hot tub was a nice place to relax after a snowy day. The room was tastefully decorated and had comfortable beds. Would definitely stay here again!

We stayed here for two nights. Our stay here was very pleasant. The staff is really very friendly. The hotel is very clean. Close to the highway is a huge bonus. The ambience of the lounge is so nice. They have an outdoor pool and hot tub as well as an on-site gym. .

Staff was helpful and friendly during check in. Lobby area is inviting with seating and boardgames. Also has a mini cafee and bar for convenience. Upon entering our double queen room, it was clean and had all the needed accommodations. Would return again for value to price.

Everything was great except for the television reception. Both nights it cut in and out. The first night we contacted the front desk. They informed us that the issue was due to the nearby wild fire which was affecting the satellite signal. During checkout we were told we had received a partial refund. We had not asked for this and were appreciative of this gesture. We will definitely keep this hotel in mind when we visit Flagstaff again.

by myself and with my husband, I have stayed at several hotels yearly. H is always complaining about noise. Noisey guests above us and around us, noisy streets, noisy hotel workers. You name it, he is never happy, threatening to never go back. The first time I find myself going to a hotel alone, I stayed at the Aide,, nestled behind a few buildings and a Denny's in Flagstaff, you wouldnt even know it existed. I had no time to utilize the amenities but I saw them. I came, I slept, I left to go to an appointment. I had the best night's sleep I've had im years.

Great super friendly customer service and very bright and clean throughout. Loved the outdoor amenities including the pool and jacuzzi as well as the modern comfortable lobby area with great espresso and a bar.

Wonderful, friendly staff. Very easy check-in and checkout. One of the most comfortable beds I've slept in besides my own. Close to every amenity you would want.(gas, shopping, restaurants etc.) My only dislike is the bathroom was small, but I would definitely stay again!!

Great staff that goes the extra mile. Especially the young lady in the breakfast bar area. Hotel is newly renovated and has a modern - 70 retro architecture. Pool and outdoor area looked inviting with lounge seating both covered and open plus a hackysack play area, unfortunately smokey when we were there from forest fire. Pick a larger room that has both seating and refrigerator plus microwave. A little miss when renovating king bed size rooms is the bathroom and shower is very narrow.

Excellent hotel; bright, clean, comfortable, good parking. Front staff were 'very' nice, as were other staff that we spoke with in the morning. Great value. The only problem was that it was too close to the Coldstone Creamery :).

Great central location although a little tricky getting in and out of. Rooms were very comfortable and clean and the staff was wonderful! I love the convenience of the bar and breakfast options to go. I would definitely stay again.

Had a great time staff was excellent. Melanie was also very helpful. Room was very spacious and clean. Also had a great pool that I didn't use. Hotel was very new which helped us enjoy this day. Also a Great outdoor area beside the pool.

The place is very clean and it does smells clean !!! The location is safe and close to so much amenities. It was a perfect place to stay during our exciting trip to visit Grand Canyon and it surrounding areas. If ever we go back to Flaggstaff - this place is the spot !!!

Amazing as always, good place to stay for business trips, staff is beyond friendly. I would recommend to anyone family or business related nice and quiet. Great location. Is located right next to the university, and allows easy access to virtually any part of Flagstaff.

5 just great! Clean, spacious, nice decoration. Great mattress & pillows. Would recommend this Aiden facility to all. Choose Flagstaff Aiden if you travel to Flagstaff in the future. You will be satisfied and get your money's worth. Good gravel.

Great Hotel with really nice Amenities. The outdoor hangout area with fire pits and pool was really nice. The staff was Amazing! Would definitely stay again. Only one downside would be the water pressure in our room. Sink & shower water pressure is extremely weak. Besides that everything else was Great!

Love the set up by the pool, very nice and peaceful to just relax and it also has a game area where kids can run a play. The hotel it self was very clean and organized. The location was great as well :)

The housekeeping staff was so helpful, and the front desk staff went over and above to make sure our stay was very nice. We were there due to some health issues with my husband. The handicap room was just what we needed. If we have to come back to Flagstaff to Bone an Joint clinic we will be sure to book our room at Alden.!!

As noted in the title, this hotel was very nice, comfotaable and the room was modern and clean. Our only complaint is there was a lot of "pipe" noise throughtout the night. Likely a plumbing issue which isn't isolated to stop the sound, as it was heard all night long.

Having stayed in a few other hotels in Flagstaff in the past and seeing the rundown sign for the Quality Inn that this was once before, I was cautious when booking but wanted to give it a try. All I can say is WOW! What a remodel! The pool and hot tub were excellent and very clean as was the welcoming lobby. Ciaran at the front desk was helpful when we had questions about the hotel. There was not an overwhelming smell of chemicals with very clear water which is always a plus. The outdoor gas fires were a nice addition and the games of cornhole were a nice activity after being on the road. They even have local artwork that is available for purchase on the walls! I even found some local treats in the concessions that were very delicious! Now onto the room, Very clean and comfortable. I liked that there were pictures that brought in the elements of Flagstaff. From conifer wall paper decor to pictures of Aspen trees, it really felt like a lot of thought of customizing the hotel to the area was taken. When complimenting the GM, Sara, about this touch, she said the the topo lines incorporated were actually the topo of Flagstaff! Super nice touch. Sara showed a lot of enthusiasm and pride for the hotel. Room had a microwave, coffee maker, refrigerator, safe, and plenty of USB ports. Just make sure you turn in before the street/sign when heading north. It will feel like you are pulling into the gas station but then head up the hill!!

The room was clean but only 1 body washed to be used between 2 people showering and handwashing was not enough. The room was also very very loud (thin walls). My husband was also bummed when he went to order breakfast and 1 lady told him and pastry and coffee for the deal and then when he went to pay she said no only black coffee/bagels/muffins are included but it was to late for him to reorder so he paid more then he was expecting.

Beautifully remodeled. The bed was nice and comfy. Nicely appointed rooms. I was happy to see a hairdryer in the room. The staff was amazing and attentive. The pool and hot tub were lovely after a long day of running around. Oh and the espresso martini was delicious! We had a great stay and we will definitely stay there again.

Staff was so helpful and took pride in their work. They took the time to get to know me and explain the amenities. Lovely hot tub and outdoor lawn game area. I appreciated how clean the rooms were and enjoyed the local coffee shop in the lobby.

Excellent best hotel experience all around I have ever had the staff is awesome. They really care snd you can tell they really enjoy providing a great customer experience. They have a bar area with draft beer snd places to eat. You can walk to the best pizza place and several other things to eat and snak they also have food at the bar. If you want a place to stay in Flagstaff this is it heads above the other hotels even the higher end ones based on price. The Mgr was awesome and the front desk too.

The new Aiden hotels are pretty nice. Everything new. Good service at the front desk. Parking situation was pretty strange and the entrance to the parking area from the main road was unclear. No free coffee, you have to buy it from a barista which is just a little weird for a hotel lobby.

If you're planning a visit to Northern Arizona University (NAU) in Flagstaff, I wholeheartedly recommend staying at this wonderful hotel. My recent stay here was exceptional, and it's the perfect choice for anyone visiting NAU. First and foremost, the hotel's proximity to NAU is a significant advantage. It's just a short drive away from the university campus, making it incredibly convenient for students, parents, or anyone attending events at NAU. This convenience alone sets it apart from other accommodations in the area. The hotel itself is a gem. The rooms are spacious, tastefully decorated, and equipped with all the modern amenities you could need for a comfortable stay. I was impressed by the cleanliness and attention to detail throughout the property, ensuring a relaxing and enjoyable experience. One of the standout features of this hotel is its friendly and attentive staff. They genuinely care about making your stay memorable and are always ready to assist with any inquiries or special requests. Their local knowledge was particularly valuable in helping me navigate the area. Whether you're in Flagstaff for a campus tour, a graduation ceremony, or any other NAU-related activity, this hotel is the perfect home away from home. Its unbeatable location, comfortable accommodations, and exceptional service make it the top choice for NAU visitors. I will definitely be returning on my next trip to Flagstaff!

This hotel is new and they are still working out some of the kinks. I believe it is actually an older building remade into a contemporary hotel. We saw men working on the tile on the outdoor patio and there were some minor problems in our room too which we reported. The front desk also seems to be in a learning mode, but everyone is very friendly and helpful. The pool & patio are lovely. There are even some games on the grass. The rooms are pleasant and the bed was comfortable & even included extra pillows. I was also impressed that they have a small art wall of paintings by local artists for sale. And there is a bar in the lobby.

My recent stay at a hotel in Flagstaff, Arizona, was nothing short of exceptional. This establishment boasts the perfect location and impeccable cleanliness that made my trip truly memorable. First and foremost, the location couldn't be better. Situated in the heart of Flagstaff, this hotel provided easy access to the city's top attractions, restaurants, and shops. Whether I wanted to explore downtown or embark on outdoor adventures in the surrounding areas, everything was just a stone's throw away. The convenience of this location was a game-changer for my trip. Now, let's talk about cleanliness. The hotel's commitment to maintaining a pristine environment was evident from the moment I entered. My room was spotless, and it smelled fresh and inviting. Housekeeping consistently exceeded my expectations, ensuring that every corner was thoroughly cleaned and sanitized. It's rare to find such dedication to cleanliness, and it greatly contributed to my peace of mind during my stay. In addition to the perfect location and exceptional cleanliness, the staff were incredibly accommodating and friendly. They were always ready to assist with any request and provided valuable local insights. If you're planning a visit to Flagstaff and value both a prime location and a meticulously clean environment, I wholeheartedly recommend this hotel. It offers the best of both worlds and made my trip to Flagstaff truly unforgettable. I'll definitely be returning on my next visit!

What a lovely experience! We stayed for a long weekend while visiting Flagstaff and all the beauty that is Northern Arizona. It was the perfect hub to see Grand Canyon and Sedona, plus the peaks. Such nice staff, helped us check in so easily. Amenities felt brand new and well taken care of. Room was spotless and the bed was so comfy. We even took a dip in the pool which was incredibly refreshing after a long day hiking! 10/10

The staff was friendly and accommodating, and the amenities were the best we've had on this road trip. Both the bar at night was great, where we met and drank with some new friends and then the cafe in the morning was amazing. And again, the staff. We thank you all for that stay. It was epic. Oh and the pool in the morning is a great start to your day. Highly recommend.

Hey everyone, I have recently stayed at the Aiden by Western and let me tell you it was AMAZING! I can't begin to express how much I enjoyed the stay, I don't ever truly rave about anything especially online but I had to this time because of the absolute fantastic service provided bu the front desk people. I came in really late, around 12pm and the girls at the front desk were there with smiling faces ready to attend to me. For starters, as soon as you walk in you're greeted with an amazing smell that I still can't get out of my head. They offer a small esspresso and bar area directly onnected to the front desk. The feel of the hotel truly was that of a NY style loft, it was very open concept, flowed effortlessly, and all around modern as heck. After the extrordinary service provided by the girls in the front, I went to my room and that was a whole other beast. It contnued the beauty and modernism of the whole hotel but what really made it stand out to me was how intentional everything felt in the hotel room. It really seemed like everyhting was placed exactly where it needed to be, such as always had some sort of power outlet near by, the lack of fridge (which believe it or not I enjoyed because I did not have anythign I needed to store), and even the bed positioning itself! Let me tell yout oo, that bed is OUT OF THIS WORLD. I have literally emailed their management office to figure out how they get their hotel to smell that amazing and where they purchased their mattresses haha. All of it really just made for an overall wonderful experience and I truly cannot rave enough about this place, and can I add to it THE PRICE! I've stayed at other hotels where I've paid much more and gotten half of the commodities that I received from the Aiden.

We've stayed in many hotels throughout Flagstaff, but our most recent stay at the Aiden was one of my favorite experiences so far! We had a late check-in, but the front desk was very accommodating and was readily available - even through text which was great. Entire hotel was clean and modern and smelled wonderfully. The room was beautiful and spacious and the bed was dangerously comfy! Keurig available in the room and a nice bar/coffee area up front which was super convenient. We'll definitely be taking advantage of the cool pool/outdoor area next time, we just ran out of time unfortunately. Location was unbeatable and close to campus and many restaurants. Can't wait to stay here again on our next trip up!!

Amazing all around! Im a loyal BW patron and Aiden is an apple not far from the tree! I love the eclectic decor, well done! The staff are so friendly and helpful, I will be back to Flagstaff Aiden! My only complaint is that theres no breakfast....full breakfast is BW normal. But thats my only very slight criticism.

Location: close to NAU and downtown. Entrance can be tricky so be prepared. Driveway is shared with the Mobile station. There is also an entrance prior to Mobile at the stoplight & Dennys. Both driveways are up a slight incline and will get you to the hotel. Property: very nice remodel of an older hotel. Pool and hot tub are fairly large. Pool has above quality lounge chairs. Hot tub on/off switch is located on wall by phone and could be easily overlooked. Pool towels are tucked in a tall cabinet behind a zip up cover and could also be overlooked. Hubby was impressed by the machines and weight variety in the gym. The seating area with fire pits is wonderful. I noticed a laundry on site but had no need to use. Dining: This BW does not do the typical free breakfast. They serve a limited breakfast menu of sandwiches, pastries, yogurt etc. The Dennys on Milton works great if you want a full choice grilled breakfast. There is a snack shop (with great variety) and refrigerated cooler behind the lobby coffee bar with items for purchase. Rooms: Decorated with a mountain chic vibe. Beds are very comfortable. Rooms have fridge, microwave & a Keurig coffee machine. Bathrooms are on the smaller side. Staff: every member we encountered seemed happy and genuinely proud (rightfully so) of the transformation & remodel. This is not the typical stodgy old style BW. I have never stayed at an Aiden before & we were both very pleased. I predict this location will be very popular once word gets out.

Other than a location that is somewhat difficult to find, everything about our stay was excellent. It is located off one of the main business streets, behind a gas station. The staff are friendly and the rooms are super clean.

Everything was new and the room was large and comfortable, especially the bed. Would be a 5 if the shower was water was hot, only lukewarm. The outdoor area was amazing. Plenty of seating and fire pits.

Rooms are large and beds are comfortable. There is a very nice area near the pool to relax with several gas fireplaces for chilly weather. The pool and hot tub are enjoyable. Nice big gym with plenty of exercise options. Excellent staff too. We encountered a couple of issues with wifi and the a/c, but they were promptly addressed by the staff. The hotel has only been open a few weeks so I expect that future guests will not encounter the same problems. The entrance to the hotel is the same as that to a Mobil station so don't look for a separate driveway. The hotel is up the hill and you don't even know there is a gas station down below once you check in.

Very nice new Best Western “ boutique” hotel with easy access to downtown Flagstaff and the University. Beautiful pool and patio area with fire pits, tables and comfy furniture, plus a game area for kids. Comfortable beds and quiet area. The staff is so friendly and helpful. 5 star!

Great 3 night stay at Aiden in Flagstaff. Beautiful rooms, pool space, and courtyard. Very friendly and accommodating staff. Nice quiet location. Direct access to downtown via Milton and Route 66. We will definitely return.

Hands down the best hotel to stay at in Flagstaff. Everything was so clean. The service was amazing by everyone I talked to there. They have a gym and a pool that I loved hanging out at. Along with an amazing area outside that I really enjoyed relaxing at. They had a cafe and a bar, both were amazing and convenient. We had absolutely so issues here which is rare for hotels these days. Every time I visit Flagstaff I will be staying here and when family visits, this is the hotel they will stay at. I cannot say enough good stuff about this place. The view was beautiful, being in the trees really shows the beautiful part of Flagstaff. Truly was an amazing hotel!!

This room was really very nice. It was decorated lovely and everything was so clean. The front desk staff was very professional. The manager greeted us and welcomed us. I highly recommend this hotel.

Great new Best Western. You would not believe that you were in a Best Western. Everything in the place was new as well as the beautiful building. So clean, nice and the employees were just as awesome as the place. Looking forward to going back. Beautiful room's.

My husband & I had a great weekend getaway at the Aiden. We were able to enjoy a variety of hikes in the Flagstaff area, and lounge in the outdoor patio in the evening. Next time we'll come prepared to use the inviting outdoor pool. The accommodations were very comfortable, clean and the entire staff was friendly. The hotel has an open stair case conveniently located near various parking lot entrances (for 2nd floor access), which was fine by us. Those not wishing to do stairs, would have to use the one elevator or specifically request first floor.

Decent Hotel. Great Staff. Price was very high for a hotel that just opened and isn't completed. The room remodel needs more attention to detail if you are going to charge premium prices. We were missing basic items in our room. I'm sure it the room had never been rented before. Sheets were scratchy but it was bcuz they were brand new so at least I knew they were fresh!

Nice new place with pleasant stuff. Excellent pool and lounge. As a family of four we had all good times to relax. Nearby dinners and restaurants in 5 minutes range. Absolut recommendation in Flagstaff.