Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
Very nice stay very polite clean
Amazing and Joanne at the front desk was amazing
Best Western @ 8 Shackleford Rd Little Rock AR this hotel stay was very good. Front Desk lady JoAnna was very friendly very professional. She made the stay wonderful. Breakfast was good
This place is very nice and clean with great amenities and is close to great restaurants. Good, well lit parking and in a great neighborhood. Rahul the manager is super friendly and accommodating. He offered our family a group rate for the multiple rooms for an undetermined amount of time, he allowed us to hold our rooms from day to day while we were in town for an unexpected family emergency. We highly recommend you stay here, you won't be disappointed.
Fabulous customer service Athena was as professional as any high-end hotel!
Absolutely amazing and if you have a hospital stay, it is $100 off deposit! Which helped us so much since we had a NICU baby!
Best stay on my entire 2600+++++mile trip! Couldn't ask for any better.
I THANK the kind and professional staff for an excellent stay. The receptionist was very caring and concerned about the reason for our stay in Little Rock. She wasn't meddling; only showing genuine care. The food, the layout, and cleanliness of the dining room was an 11 out of 10. The room and provisions were more than satisfactory. I would recommend this Best Western to anyone. Thank you for your "BEST" service.
Ms. Althena is amazing! Answered all my questions, made my reservation so smooth! Her smile and personality is a plus to Best Western hotel.
Hotel very nice including staff in nice area && they serve good hot breakfast in the morning
The front desk staff is so nice and helpful. They are helpful with anything you need at the hotel as well as recommendations for restaurants, etc. in the area. Check-in and check-out is super easy. The hotel is in am excellent location, close to everything you need. You can quickly drive to stores, restaurants, medical appts,etc. The hotel is extremely clean with nice amenities. Breakfast is great! The room is clean, comfortable, and with nice sitting area. This is my favorite hotel in Little Rock.
Wonderful service from Athena at reception.
Beautiful property, breakfast was great, staff were amazingly friendly, convenient that it has an electric charger for vehicles. The pricing for the room was fair.
Worst hotel experience I have ever had. We were supposed to be in our room for 3 nights. Our room on the 2nd floor was right beside the stairwell, and since the Shackleford Best Western is located next to a Twin Peaks establishment, the noisy drunks banged up and down the stairwell all night. I understand that a hotel is not responsible for the behavior of it's guests, but the management definitely could have responded to our request for a new room for no extra cost. Instead they told us to rebook through Expedia for $20 extra a night. And I say 'bad form' Best Western management..
Thank you for sharing your feedback. We genuinely apologize for the disturbance caused by the nearby establishment during your stay. We would like to clarify that when you reported the issue, our team did offer to move you to a different room at no additional charge to ensure your comfort. However, we were informed to simply apply whatever charge was necessary as you just wanted to move immediately. While we made every effort to appease your requests and de-escalate the situation, we are truly sorry that we fell short of providing a satisfactory solution. We appreciate your comments and will use them to help improve our guest communications moving forward.
Comfy beds, clean, quiet and good breakfast! Peaceful stay. Enjoyed my time there. Beds were very comfortable and all things were in working order. I was able to park under a covered area while it was raining
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience, and it was an absolute pleasure having you as our guest. We hope to welcome you back again soon!
There was a hole in the ceiling close to the corner over the heat and air unit. It looked like there had been a leak at some point that had dried leaving a stain and an L shaped hole. The hole had obviously been there for a while. The reception desk offered another room when I reported the hole. I had already unpacked and was getting into bed after a long, tiresome trip to LR when I saw it. I stayed in the room. Hinges on the bathroom door were very rusty. There were a lot of worn places in the room, although it seemed fairly clean. There was grunge in the well of the coffee maker water reservoir. Hotel needs repairs. Four good things: Staff was curtious and helpful. The bed was very comforable. Coffee in the breakfast room was really good! The hotel was right next door to the church where I was attending a funeral.
Thank you for taking the time to share your comments with us. We take feedback like yours very seriously, and I want to assure you that we are treating this matter with the utmost urgency. I am personally ensuring this is looked after and addressed immediately with our team. We truly appreciate you bringing this to our attention, as it helps us continuously improve our guest experience.
We have to come to Little Rock every 6 months. This makes the 3rd time we've stayed here. It's located in a very safe neighborhood, many restaurants and shopping nearby. We called ahead to book the room this time and requested a different side of the building away from the restaurant next door, and our wishes were honored. It's always clean, the staff is always friendly and helpful with any questions. This time around, Athena is the one who checked us in. She greeted us as soon as we walked in the front door and was helpful with all of our needs. The next time we come to Little Rock, we will definitely stay here again.
Thank you so much for your continued loyalty and for taking the time to share such kind words! We are absolutely thrilled to hear that our team member made such a positive impact on your stay. Recognizing our hard-working employees is one of our favorite things to do, and I will be sure to pass along your wonderful compliments to them. We truly appreciate your support and look forward to welcoming you back again soon!
Very clean , very friendly ! Nicely decorated. . Reasonably priced. Would most definitely stay here again. Location was close to some shops and eating establishments. Most importantly close to the hospital we were visiting
Thank you for sharing your review and glad to see you were completely satisfied with your accommodations and choice of hotel.
⭐️⭐️⭐️⭐️⭐️ Comfy and clean Great breakfast
Thanks for your excellent review.
Great location and friendly service. Love the restaurant options in walking distance. And very clean rooms. I stay here every 3 months for work.
Thank you for your excellent review and taking the time to share your comments,
Easy check in convenient location friendly staff. The front desk even let me check in an hour early.
Hey Tysonh7881. Thank you for your review. Glad to see that you enjoyed your stay and were able to get checked in a bit early. Thanks for the nice comments.
Overall, great hotel! Staff was friendly and the hotel was clean. Minus 1 star for the water damage in the ceiling in one corner of the room and the overall sound in the room. I guess due to the hardwood floors and older building, you could hear every movement from the guests above. Not a total deal breaker, but not conducive to a solid night's sleep when trying to begin recovery from surgery.
Thank you for sharing your review and comments. Rest assured our team members will be sure that all concerns are addressed quickly.
Dirty, old furniture with cracks and scratches, thin towels and cheap toilet paper. Absolutely overpriced. Cabinets are open alone, like magic. Just a terrible place to stay. Worst Best Western I ever stayed. It's more like a Motel 6 or similar. Don't book a room...
What a surprise! Nice, clean, quiet room with comfortable bed and excellent room service. Staff were friendly and helpful. Great location with restaurants within easy walking distance. Highly recommended hotel for Little Rock!
It was very relaxing. Clean and quiet, great night of rest on our trip. My only suggestion would be better signage in locating the motel. We had a difficult time finding it. I would definitely recommend this motel to any one.
Clean and well appointed; apparently remodeled fairly recently. Nice breakfast. Convenient to places I needed. Price was reasonable for location and the facility. Staff was polite and helpful. Pretty good morning coffee.
Dear Bradshaw2105, thank you for your review. We appreciate your business and your excellent rating. We are working hard around the clock to ensure that all of our guests are satisfied with their choice of hotel.
Great place to stay. Nice, clean and safe. Ran by great owner. If something goes wrong they will take care of you. Overall highly recommend.
Thank you for your wonderful review. We are pleased to see that you enjoyed your stay and were very satisfied with the hotels service and accommodations.
VERY Clean room, beds were comfy & staff was very nice. Modern fixtures & everything you need. Highly recommend this hotel.
Thank you for your review. We are pleased to see that you had an enjoyable stay with us. We really appreciate your comments and for sharing your experience on Tripadvisor.
Room was spacious and extremely clean! Will be staying again. Staff was friendly and helpful. If you're in the Little Rock area def book a stay here
Thank you for your wonderful review. We appreciate your comments and will look forward to seeing you again.
Staff was excellent & the breakfast was fantastic. Overall stay was Awesome! Very clean & staff is so kind. I would recommend this property to anyone. It's very quiet, peaceful, relaxing, & I could've stayed an entire week! Please check them out if vacationing!
Dear terrimS3889DL...thank you very much for leaving such a wonderful review of your experience with us. We are very pleased to hear that you had an enjoyable stay with us. Let us know should your plans call for another visit to Little Rock. Thanks again!!
I had a good night stay. Room had hardwood floors - nice and cool in room - AC quiet - lighting in bathroom was upgraded and super nice. Everything was clean. Breakfast was adequate and the coffee at a BW Plus is always good and much better than a regular BW. The location was excellent. Nice little drive off the main strip with an excellent restaurant across the street - Tokyo House and a Mexican place down the same road - Maximo Cocina. The only real gripe was my room faced the side where the garbage truck would pick up those large bins around 5:45- 6:00 am and that was not pleasant. I would stay here again.
Hi! We are pleased to hear that your stay with us was most enjoyable. We get so many compliments regarding Hardwood floors. It really helps keep the rooms clean and fresh. And helpful for anyone prone to allergies. Breakfast is another guest favorite with so many guests sharing with us how nice our breakfast is with quite a selection of breakfast favorites and very happy to know that you enjoyed it also.
Terrible! Ants in the bed and on the floor The general manager was not available A worker said he could not locate him He asked if we wanted another room We said no we wanted our money back Since he could not ask the general manager He said to leave a bad review We left and went to the Hilton Garden
Dear guest. Thank you for letting us know about your stay. We did let our pest control company know of your concern and they were able to find the source outside the hotel. The same company services most of the hotels in our area and we were informed that due to the heavy rain leading up to the date of your stay service technicians were overwhelmed with calls for ants in Little Rock. We apologize for any inconvenience the ants may have cause you and thank you for sharing your review.
The most annoying thing about staying here was the check in process. I'm a frequent traveler at all chains and the reason I don't stay at BW's much is exactly my issue when I checked in. Mr. Bangladesh had the news from Dhaka blaring and zero recognition of BW rewards.
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