Best Western Plus Hotel Royal Mountain Inn & Suites,  Athens

4.5/5  - basé sur 250 notations.
1814 State Highway 31 E, 75751-5403, Athens, United States - Ver el mapa
+1 903 292 1750 +1 903 292 1751

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Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Bienvenido al Best Western Plus Royal Mountain Inn & Suites. Visítenos y disfrute de la auténtica hospitalidad del este de Texas en este hotel de Athens que goza de una estratégica ubicación junto a las principales atracciones de la zona, entre las que se incluyen el arboreto del este de Texas, las piscifactorías de agua dulce de Texas, el Lago Athens, el Lago Cedar Creek, el recinto ferial del condado de Henderson y que además está situado a sólo 32 kilómetros del conocido mercadillo Canton Trade Days. Tanto si se encuentra en el área de Athens en viaje de negocios como si está realizando un viaje de placer, el Best Western Plus Royal Mountain Inn & Suites es el lugar de alojamiento idóneo. Este nuevo hotel de Jacksonville está situado cerca de una gran variedad de atracciones locales y actividades recreativas así como junto a varias empresas cercanas. El hotel cuenta con 53 habitaciones y suites magníficamente equipadas con microondas, nevera, televisión por cable y acceso a Internet de alta velocidad. Entre algunos de los magníficos servicios e instalaciones del hotel se incluyen un desayuno caliente completo gratuito, piscina climatizada al aire libre y balneario, gimnasio equipado con los últimos adelantos, centro de negocios y salas de reuniones. Los huéspedes que se alojen en el Best Western Plus Royal Mountain Inn & Suites encontrarán una gran variedad de restaurantes y tiendas locales situados a sólo unos minutos en auto, al igual que la histórica plaza del centro de Athens. El personal cordial y eficiente del Best Western Plus Royal Mountain Inn & Suites está preparado para proporcionarle una estancia inolvidable llena de diversión en Athens, Texas. Disfrute de su estancia en nuestro hotel.

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Habitación 1

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Basado en la opinión de 253 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
164
Muy bueno
 
72
Bueno
 
12
Mediocre
 
2
Horrible
 
3
Con amigos Con amigos 26
De negocios De negocios 69
En familia En familia 102
En pareja En pareja 35
En solitario En solitario 16
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Best Western Plus Royal Mountain Inn & Suites,Athens
  • 5
    « BWP Athens, TX »

    In town for business. Hotel is farthest east from town but many eateries close by. Good hotel and good overall value. Did not eat breakfast. Hotel staff friendly and prompt. If TripAdvisor wants input then quit requiring 200 characters for comments.

    4
    « Clean, great breakfast, super staff »

    Multiple families were staying there for a wedding, including the wedding party. We congregated I the evenings in the conference room. Ample everything of HBA items, breakfast and quiet. Bed linens are first rate. Two things to be aware of: the entrance from the highway is steep- if approach it head on, you may scrape a bit, take it at 45 degree angle and you conquer it. The elevator is slow, so don't expect it to a bullet... It's also very quiet! Super spot!

    5
    « Best Hotel in the area! »

    The staff took great care of us! Our room was clean and comfortable. That's all I have to say about it. I am not really sure why there is a 200 character minimum on the reviews, but here I am rambling.

    5
    « Leisure Group in Athens »

    I was very surprised by this location. VERY comfortable beds. VERY clean hotel. Breakfast was good as well. I am a marriott member and stay 75 nights per year. Very impressed by this hotel in Athens. Would highly recommend and stay again.

    5
    « might out »

    My son and I had the opportunity to spend a night here and it was very comfortable,room was nice,it was quite,and clean.The breakfast was fair for hotel breakfast.We were greeted at check in and it was fast

    4
    « Excellent Service! »

    This is a clean, somewhat updated place, located in a perfect spot to find and have access to the entire area. The staff was wonderful. Beds are very high, so if you're 5'5" or less, bring a step stool to get in bed!

    5
    « Friendly and Comfortable »

    Never mind that the place was cleaned impeccably, the rooms were spacious, the weight room was nice, and the staff was also extremely friendly. Too bad it was raining or we would have enjoyed the hot tube, too. Highly recommend.

    5
    « Extremely satisfied!! »

    Wow , I have to say I was extremely happy with my stay at this hotel ! For a family that travels a lot this has to be one of my favorite hotels we have come across yet!! First off the hotel was very clean and it smelled wonderful , not the usual ?hotel? smell you usually smell. It was also nicely decorated and the employees were so so kind and very helpful !! The beds were also very comfortable I have to add! Overall I would definitively stay here again , I was a very satisfied customer !! If you are in the area I would highly recommend staying here !! Thank you Best Western for my lovely stay !!

    5
    « Very pleased »

    I was very pleased with the hotel, the service and the quality of the room. I was allowed a late arrival, coming in from another state this was very important to me. When I did make it the hotel service attendant was very nice and informative and I truly appreciated her service.

    4
    « Athens Hotel Stay »

    hotel appearance was great. Staff was wonderful and friendly. Room however, was too hot, even with using AC unit to cool it down, Just seemed to want to be hot. The bed was worn and sunk in, and very uncomfortable. Not something I am used to at a Best Western Plus hotel.

  • 1
    « Bad customer service from the Manager Lisa Fields »

    Travor the front desk worker is very rude and unprofessional. Lisa Fields the manager call the police on me and my family for no reason because of the what Travor was trying to make my mother leave before the check out time because the maid wanted to go home early on Thanksgiving to be with her family and to celebrate her birthday. I sent over a email the Mr. Kong of Best Western. I am just waiting to hear from him. At the end of the day all late check out for 45 mins extra was in place but Travor changed it because he felt like it. Was told he was going to charge for another day stay if we did not hurry up out of the room because the maid wanted to clean the room early before check out time to go home to be with her family on Thanksgiving Day. The question is why did she come to work if she wanted to be at home? One hurt customer I am . Never been treated this way and hope not again in life.

    5
    « Excellent property »

    We stay mainly in Best Western properties, but really never know until we get there just how nice, or not, it's going to be. This location was an unexpected pleasant surprise. And I say that only because Athens is not a big tourist destination (that I know of anyway), but it surpassed some of the BWs that we've stayed in located in larger, more popular cities. It's beautifully decorated, staff is friendly, room was beautiful, and the breakfast area with its double sided fireplace was well done.

    4
    « Great value »

    Nice clean rooms and hotel with a staff that is very courteous and helpful. Convenient location and great value for the price. I have stayed here several times and will be back. Check-in and Check-out was a breeze.

    5
    « Excellent Hotel »

    I have stayed at many hotels before and this, by far, has to be the best hotel ever! I will definitely be returning! The beds give you great sleep, and the breakfast was superb! If it had not been too cold, we would have used the pool!

    4
    « Great place to stay »

    Very clean, comfortable hotel. Even the smell was welcoming ??. Very quiet, didn't hear other occupants at all. Nice breakfast from biscuits & gravy, waffles, eggs, etc. easy to find. Very welcoming & friendly staff.

    5
    « Always clean & comfortable »

    I stay at this hotel every time for Canton Trade Days - it is only 20 miles from Canton, & Athens has a good selection of restaurants. The hotel is always clean & comfortable, & the staff is very friendly.

    5
    « very nice hotel »

    We were very pleased with the room, the staff. The room was a nice size with a couch. The hotel is very clean on the inside and outside. The breakfast was about normal for hotels without a restaurant. Cereal, oatmeal, scrambled eggs, bacon sausage. fruits and an assortment of muffins and bagels. Overall we had a pleasant stay at Athens. I would recommend staying here and we would return and stay at the Best Western again. The staff was very helpful at check in and we used express checkout.

    4
    « Good quality for price »

    We checked in late and left right after breakfast, but slept well on a good bed, had a good hot shower, and a good hot breakfast. We were traveling after a long day on the road and this was a good stop along the way. It was not hard to find and check in was easy and quick. Would recommend.

    5
    « Large Comfy Rooms »

    This hotel is one of the nicest Best Western Hotels we've ever stayed in before. The rooms were extremely roomy, clean, and comfy. The breakfast was a notch above your normal hotel breakfast. We only wished they had cribs available. We will definitely stay here again.

    5
    « Excellent »

    Five stars, each one well deserved. A well-presented property, clean rooms, welcoming staff, plenty of hot water, sink and shower drains work as designed, breakfast is varied, breakfast area adequate and the price for a room is right. What more could you ask? I'd stay here again.

  • 5
    « Clean and comfy bed »

    We attended a wedding at a nearby winery, and didn't want to make the drive back to Dallas late at night. The hotel staff were very friendly, the room was very nice and clean, and the the bed was very comfortable. They also had a nice hot breakfast available in the morning. Overall this hotel exceeded my expectations.

    5
    « THE BEST PLACE TO STAY »

    The rooms are very clean, fragrant and well lit. THE bathrooms are very clean and well kept. The water seems to be always sufficiently hot. The sinks and the tubs drain well. The mattresses are firm and comfortable and there are pillows galore. The breakfast is definitely worth not having to leave the hotel and most of all, it'scomplimentary.

    5
    « Recommended!! »

    The rooms are large , clean , micro, fridge! The breakfast was a full breakfast The elevators were broken which was a slight inconvenience but the desk clerk offered to carry our bags up the flight of stairs to our room. They put us as close to the stairs as possible to make the suitcase Schleping easier. Very friendly and helpful staff! Highly recommend!!

    4
    « Great Hotel »

    This Hotel was excellent. The staff, the rooms and the amenities. The only problem I had was you couldn't use your points because of Canton Weekend. I didn't not feel that they should be able to control when and how you use your points.

    4
    « Good »

    We booked a suite through Expedia and when we arrived we only had two double beds and no suite. The place was booked so we had to make due with what we had. Next time I will call hotel directly instead of using third party

    5
    « Very happy »

    Very happy staying here as always. Such a clean and comfay place to stay. Staying here is the best in Athens Texas for sure. Close to Wal-Mart and Whataburger what else you need. Just stay need here. Collect the Best Western rewards points by filling this out survey.

    4
    « Enjoyed our stay for the weekend horse show! »

    Was in town for a horse show - just needed a place to stay that was clean, good A/C and safe. This BW was all of the above, we had a clean room/bathroom, clean sheets/bed, excellent A/C units and it was very quiet. Nicely lit parking lot (may not be ideal for horse trailers...) and a lovely decorated former. Did not use pool or workout for lack of time, looked nicely kept though. Will be back when in the area.

    5
    « Better than expected »

    I have stayed in Best Western hotels in many places. Some were good, and some were not so good. This one is very clean and quiet. (Of course, our room is on the top floor which I definitely recommend. When husband walks across the floor, it echoes!) Our room is also quite large! When we checked in, we were told that breakfast was a "full buffet", however, the only hot food seemed to be waffles. The location is convenient to everything in this small town, just with the city would fix the entrance so you don't scrape the under side of your car coming in. Someone needs to correct the GPS location. My Google Maps had me take a street behind the hotel which does NOT lead to their parking lot. The price is quite good, so we would probably stay here again.

    5
    « Always the best »

    We stayed here again while visiting family and it was the best 3 nights sleep I had on our trip..there were a couple of little issues but they were so quick to help and very accommodating. Beds are comfy and even though they were booked up, it was so quiet. The breakfast is always good and wonderful options. Pool was nice and clean and exercise room was good for what I needed. Love that the AC works well and you can run the fan which helps since I love that for sleeping.

    5
    « Great job »

    Great staff , front desk help was second to none . Keep up the great service and rooms were very clean and spacious. I will continue to travel and use best Western and there friendly staff and confortable rooms .

  • 5
    « TREVOR saved the day.... »

    I booked online and completely missed the fact that I had a 3pm check in. I will arrive in the morning at 5am, so this was poor planning on my part. Athen must be very busy because everyone is booked or almost booked solid. I'll just say that Trevor that answers my prayers went out of his way and fixed me up. I am so GREATFUL! Thank you, Trevor of BWPlus in Athens, TX!!! I'm sure my stay will be great.

    5
    « Comfort in Athens »

    I travel a great deal in my job. Stay in many "nicer" hotels. Was in Athens for a funeral. Great value great service clean and comfortable. Well done. Recommended by a seasoned traveler if you ever need a stay in Athens

    4
    « Nice hotel »

    We stay at this hotel every year for our annual trip to First Monday. This year we were greeted by a front desk person who immediately started spouting his political views. I felt this was very inappropriate if I agreed with him or not. Other, it was a good stay. Good breakfast, clean and convenient.

    5
    « Wonderful Hotel »

    A phenomenal place to stay for the price. Super clean hotel and the staff are super friendly. This facility was way beyond what we expected for the price point. We only stayed for 1 night for business so we didn't really get a chance to experience all the hotel had to offer i.e. gym, pool, etc. I will say the breakfast was excellent! Now the choices are what you would expect, eggs, bacon, sausage, biscuits, gravy etc. BUT what made this breakfast better was the fact that it was hot and fresh. The ladies "behind the scenes" were constantly making sure all was good and that the food was fresh. A rarity in my opinion. If you ever make a stop in Athens, TX and need a place to stay look no further than Best Western Plus Royal Mountain Inn & Suites. They'll do you right!

    3
    « Bad Customer Service »

    Customer service at check in/out was horrid! Clerk insinuated that he didn't care about the disabled member of my family. We requested rooms on the first floor close to a door because my aunt can hardly walk at 80 and is using a walker. We got put on the second floor, all the way at the end of the hall (even far from the elevator).

    5
    « Great Value for the Price »

    Pleasantly surprised at this little gem in a small town in Texas. Clean lobby, rooms, halls. Smelled good, looked good. The complimentary breakfast was excellent and the staff was there to make sure the goods stayed full so there was enough for everyone. The staff was courteous and approachable. I'll stay here again and recommend to all my friends.

    5
    « A Wonderful Hotel with Marvelous Staff »

    We spent 6 nights there this month while visiting relatives. The room was wonderful with a very comfortable King size pillowtop mattress which was very much appreciated after an 800 mile drive. The staff from the front desk, the breakfast area and the woman who kept our room so fresh were all very accommodating and helpful. We plan to stay there again the next time we visit.

    5
    « Excellent Choice for Comfort! »

    Everything was great about the BW in Athens! We had 5 different rooms amongst family members and everything was very nice. Beds were comfortable. A/C was cold during July summer days. Breakfast downstairs was good. Pool was sparkling clean. Staff was friendly and ready to assist. Very very nice property!!

    5
    « Great staff and great hotel »

    We were in Athens for a little league tournament. This hotel took care of us like we were family. They let us use their machines to wash and dry our uniforms. The front desk clerk printed out maps of the area for us and reminded us of issues in the area. Apparently, Google Maps has the entrance wrong at the hotel. The clerk made sure we knew of the issue.

    4
    « 1 Nighter »

    Clean and friendly. There was a storm prior to check in so internet and cable were down for about 2 hours but that could be expected with half the city's electricity out. Location was good. Didn't use the pool but noticed they had it cleaned and ready for use shortly after the storm cleared.

  • 5
    « They Took Good Care of ME! »

    While staying overnight, I became ill with what I thought was a stroke. I contacted the front desk for help and they responded in an outstanding manner., by calling for an ambulance, contacting my wife, and making sure I observed and cared-for until the ambulance arrived. When it turned out I had an inner-ear problem but couldn't drive home, they made arrangements for me to stay until my kids arrived to pick me up. Even though I became ill, it was a pleasure to meet these outstanding people. The Motel was pretty great too. I can't recall anything to complain about the Staff were ALL: friendly and helpful, the Breakfast was excelent and my Grand Daughter enjoyed the pool very much, OUTSTANDING!

    2
    « Ants in my room! »

    The first night was OK but I didn't think housekeeping cleaned my room very well. The second night I went to take my pills that were on my nightstand and my pill case was infested with ants! I've never seen so many ants indoors before! They were were everywhere! When I took the case to the front desk to show the clerk he said "Wow. I've never seen that before" and just stared at it. I had to ask to be moved to a new room. He did not offer. I was moved to a room next to the vending area so it was noisy. I sent an email to BW CS about my experience and they didn't respond. I feel like it was treated as "no big deal" that my room had ants, my things were ruined, and I had to pack up and change rooms late at night.

    4
    « Great Hotel »

    Our experience with this hotel was very good. Clean, comfortable, friendly staff, great breakfast, good location. Will definitely stay here again when in this area. Felt the cost was a little high, however, it is the summer.

    4
    « Athens Texas Stay »

    Quiet comfortable room, bed was very comfy. Room was clean, but showing a little age. Good selection of TV stations. Breakfast was as expected. Excellent value for an overnight night stay. Decent dining choices a few minutes drive

    4
    « Great Value »

    The hotel staff was nice, the rooms nicely appointed and the breakfast was good. The hotel is close enough to attractions in the Lake Athens area. If you are looking for great value then is hotel is as good as any in the area.

    5
    « Wonderful get away »

    Highly recommend this hotel. From check in to check out it had best service in the town. Ive been at most of them. Be it business or a night away from home its worth it! A must stay better then Holiday Inn even the pool!

    5
    « Nice hotel »

    Nice hotel, well maintained and clean. The staff were all friendly and the breakfast area was well stocked with all kinds of options. The rooms are clean and the entire hotel is neat and tended to daily.

    5
    « Awesome »

    Very clean, Staff was helpful and the Pool and Spa were great! Will be staying again for sure! Breakfast was great and beds were comfortable! Thanks BW for being a quiet, clean and helpful [place to stay while my home was getting ready, home away from home for sure :)

    5
    « Hotel stay »

    This hotel is very clean, friendly and quite. Breakfast isn't bad, standard. Bed are very good. Don't think I need to write 200 words to finish this review. You can only say so much. Everything was good!!!!!!

    5
    « Great hotel in Athens, TX »

    Awesome facility. Clean, comfortable rooms and hotel at great room rates. Terrific and friendly staff ready to assist you in every way. Great breakfast with a wide selection of items to choose from - including delicious coffee..

  • 5
    « Quiet, Clean, and Convenient! »

    We stayed for four days while visiting for a local graduation, and were incredibly impressed with this Best Western. The staff were all very friendly, welcoming, and helpful. The room was a good size and nicely appointed, and it was very quiet. The beds and pillows were comfortable, and overall we had a wonderful stay. The hotel seemed like it was out of the way at first, but as soon as we left to go "into town," we realized it was actually perfectly situated on the main road that lead to everything we needed - restaurants, the college, the post office - everything was a five to ten minutes away. Such a nice experience after an 18 hour drive!

    5
    « Athens »

    This is a great place to stay if you are looking for quiet and relaxing. The staff was friendly and helpful. I will definitely return. There are so many places to visit in this small east Texas town and it is so convenient to Tyler. Lots of things to do

    5
    « A month of Work, Treated Like a King »

    Trevor does a great job of taking care of His guests. Had all the paperwork for us to sign and emailed copies To our Office Manager for easy expensing. The Wonderful Woman who serves breakfast works extremely hard to make sure that Coffee is nice & fresh, puts out new servings of Eggs, Bacon, & Cinnamon Rolls as they come off. TV is always on for the Morning News. And there are always Fresh of the Press Copies of USA Today, love that little touch. Rooms were clean & pristine, My only 2 real nitpicks were the Driveway could be a little less gullied & the Water Pressure wasn't super High. Can't really hold that against them since there maybe some City Code & TX DOT influence over those minor inconveniences

    5
    « My home for two weeks »

    Rooms were very spacious, clean, quiet, & had very comfortable beds. The breakfast was good every morning that I was there. Desk staff were all friendly & helpful in suggesting places to for dinner. I would stay here again if I am ever back in the area.

    3
    « Too Hot »

    Woke up 3-4 hours because of the heat. Couldn't get the temperature gauge to cool the air down. Other than the heat, it was a good hotel. this is my 3rd visit here. One of the better hotels in Athens,Texas.

    5
    « Rodeo Finals stayed 2 nights »

    Awesome hotel we will stay again. Loved having our own thermostat in room. Breakfast offered a variety of food! Drinks too Overall great place to stay.great great great awesome! Athens not a bad little town.

    5
    « Best place to stay in Athens Texas »

    Such a nice hotel. Staff is professional and attentive. Rooms are beautiful and the beds are fantastic. It was quiet and comfortable and decent internet connection to watch Netflix. The breakfast was great with a good assortment of choices.

    5
    « Top Notch »

    This place is TOP NOTCH and I would stay here again for sure. Clean very very clean!!!! The staff was very friendly. The size of the rooms for the king suites are very good size, a lot of space to move around in. If you are looking for a hotel room in Athens Texas stay 100%

    4
    « Nice Mid-week Stay »

    When business takes me to smaller towns, its still nice to find nice and newer properties, if possible, and this BW definitely fit the bill. It had everything most newer properties need, including mini fridge and microwave, if necessary, and a comfortable king size bed, all coming in at only $81 for the night ....

    4
    « Clean, Comfortable, and Good Breakfast »

    My family and I stayed here one night while visiting extended family. When you walk in the hotel looks clean and the lobby is pretty. The staff was friendly during check-in. Our room was on the third floor and was clean and smelled nice. There was a fridge in the room which I liked. The breakfast was your average hotel breakfast which consisted of waffles, cereals, gravy, biscuits, and muffins. Just be careful if you have a sports car because the drive way has a dip. So when you exit, the front end will hit the concrete if you are going too fast.

  • 4
    « Clean! »

    Nothjng fancy but very clean and quiet. Rooms have mini-fridge and microwave. Great free breakfast and very clean hotel common areas! Staff all very friendly and helpful. There are few options in the area and this is a great one!

    5
    « Clean Room, Newer Hotel, Friendly Staff »

    I stayed in Room 301 for a few days which is a King Suite and it was very spacious! It came fully equipped with a fridge and microwave which came in handy for leftover food we had from eating out. The TV came with a ton of channels and free HBO which is great for watching movies. The bed was extremely comfortable. My wife said it's the best hotel bed she's been on. Usually we have trouble falling asleep on hotel beds but fell asleep right away. This hotel is very clean...one of the cleanest I've ever been on. The housekeeping staff does a great job. We stayed for multiple days and they always did a great job vacuuming, making the bed, and replacing towels. The lobby areas are clean and nice as well. The front desk staff is great. When I checked in they were really friendly. Every time I walked by them or through the lobby area everyone said hi. They really seem to enjoy working at the hotel. Overall, great stay! I would definitely stay here again the next time I'm in Athens.

    5
    « Comfortable, but cold breakfast »

    The rooms were outstanding. The bed was very comfortable. There was a microwave and a refrigerator with a small but sufficient freezer. The staff went out of their way to assist. The sleep quality was excellent with no notable outside noise. The breakfast was very good except that the hot foods were never hot, in fact the eggs were always stone cold. Otherwise this would have been a 4.0 stay.

    4
    « Nice Clean Hotel »

    This hotel is conveniently located on main travel route Highway 31. Rooms are comfortable and spacious. Bathroom has good hot water and nice towels. Beds and pillows (one soft, one firmer) are very, very comfy. AC WORKS! In room fridge WORKS and really keeps things refrigerated not just cool. Decent breakfast (not the best I have had but more than adquate) - both hot and cold items. Good coffee at breakfast and in the room with little coffee/hot water maker. Everything seemed clean and in good working order. Housekeeping knocked and opened door to room very early ( 8:20 a.m.) both days so be sure to put the DO NOT DISTURB sign in the key. Hotel has very low visibility signage so don't pass it! I would stay here again.

    5
    « Great visit »

    Great visit. New and clean hotel. Room was clean and comfortable. Great breakfast with Bacon and eggs, rolls and waffles. Very friendly front desk. Will return on next trip. Room was spacious with couch.

    5
    « College Student »

    I had to go to Athens to take an exam at TVCC and my stay at the BW was very comfortable. I have to be honest, I was worried that I had to travel alone to a town I had never been to before but the BW was well maintained which in turn provided a sense of security, the staff was friendly, the room was clean, and the bed was comfortable. If the need arises, I would stay again.

    4
    « Very Nice Small Town Hotel »

    This hotel was clean, easy to find, and felt very safe. The breakfast was so so in quality but it was a full hot breakfast with lots of options. I will definitely stay here again when I have to be in this town.

    4
    « Nice Quarters; Fair Price »

    My wife & I had an evening business event @ Texas Freshwater Fishery Center - conveniently just 5 mins from the hotel. Lodging was the basic room with queen, sofa & nice desk; plenty of outlets for chargers, laptop, etc. VERY clean; excellent bedding; great breakfast; VERY inviting "living room" off lobby for reading/relaxing ... but best of all? EXCELLENT staff! Truly made us feel @ home & like their warmth was not perfunctory. WILL STAY HERE AGAIN!

    5
    « Excellent Stay »

    We were sorely impressed with the appearance of this hotel and the helpful attitude of the staff. When we checked in, the front desk clerk was courteous and helpful. The facility was exceptionally clean and obviously well kept.

    5
    « Incredible hotel, staff and value! »

    This is my second time staying here and I raved about the Best Western Plus Royal Mountain a year ago and if anything I'm as pleased or more pleased than last year! This gem is clean, modern, well kept and value priced. The metal art is beautiful, the pillow top king bed is super comfy, the suite is spacious with lots of plug in points (a big plus for cell phone and tablet people!), the bathroom classy and clean. And then there are the little things that move them a step above...The positioning of the pillows on the bed, even the bathroom tissue is given a fancy touch! Trevor greeted us when we arrived and was as helpful and cordial as last year. The managers of this hotel obviously care about their property and their guests. I recommend this place as highly as any property I've ever stated in.

  • 5
    « great stay »

    I was in the area for business. It is a new nice hotel. Bed and room was comfortable. Breakfast is normal hotel free breakfast-nothing to brag about. I will stay here again. Much nicer and cleaner than the other places in this town.

    5
    « The Tar Hills Are Home! :-) »

    My son, my daughter in law and my new grandson flew in to come home for a brief visit. I was pleased at how friendly & helpful the front desk staff was. I bid on a silent auction package at OUR Little Towns Family Peace Project Fundraising Waffle Breakfast...& won! It included a FREE night at OUR Towns Best Western Hotel. I used that gift to house my visiting family...this way we would have a pool to swim in. Thanks for donating to OUR local charities and fundraising event. As a small business owner...I can truly appreciate that. It was a slower & quiet weekend at the Hotel, so they were able to get us in a downstairs room. My visiting family had their hands full with luggage and a little one traveling along. We appreciate being able to have a downstairs room. The room was exceptionally clean, it had all the amenities they needed. I was able to come in early and stock their frig and bring snack goodies along. The room was ready early, as I had requested an early check-in. We had a nice family swim time and the manager Lisa went and got my little grandson a couple of floaties from her apartment...that was a super kind gesture...and very much appreciated by ALL of us. My 5 month old grandson slept on the sofa and actually slept 9 hours straight...a first for him...needless to say...Happy Parents! I asked if my other son and I could pay for our breakfast since we weren't guess at Hotel...I wad told that guests of guests can come and enjoy breakfast...as long as it's just a few guests of course! What a breakfast spread, the Breakfast staff was friendly and asked if we needed anything else...they brought fresh biscuits out and allowed me to take the older biscuits home to feed to my outdoor critters...raccoons, possums and dillos! I'm glad that the Breakfast area has a tipping jar...we left a generous gratuity. I had set up a 1.5 hour Couples Massage at The Retreat Massage and Day Spa in Athens for my son, his wife and a 1.5 hour for my other visiting son...so I asked for a late checkout since I was babysitting my little grandson in the Hotel room...they accommodated my request...so the little tar hill & I napped together for nearly 2 hours...a very precious time for us both. I have rebooked 2 rooms for 2 days as the Tar Hills and more family members are coming home for The Hamburger Festival in September...this momma is excited! My ONLY suggestion/request is PLEASE make the pool area a SMOKE FREE zone instead of a SMOKE BREAK area for staff. Looking forward to our next upcoming stay. I'm proud as an Athenian to have such a luxurious Hotel in OUR Little Town! :-)

    4
    « Nice stay »

    This is a nice room, being there for business only in the room a short time, in by midnight out by 7 am. Nice amenities did see a breakfast bar but did not take advantage of service. Very friendly staff and will stay here again when in area.

    5
    « The name BEST says it all »

    The hotel meets all the standards you or anyone is looking. For us, we have a grandma with some disability and a child so the beds are too high and the space is a little too tight for 4. Overall it is the BEST of the very BEST.

    5
    « Great Stay! »

    Convenient location to get anywhere you need in Athens or other surrounding close towns. Very friendly and helpful front desk staff! Room was spotless, nicely decorated, bed was comfy and pillows soft. My husband loved the air conditioning thermostat and I loved the extra blanket from housekeeping! Breakfast was great dining room and food bar was kept clean. We will be staying here on our next trip to Athens!

    4
    « Nice Hotel on the Hill »

    Stayed here for four days and three nights. Nicely decorated and clean hotel. Trevor and Andrew are 2 wonderful young men working the front desk who went out of their way to help us. Sheets could use an upgrade soon. Internet worked great...able to stream movies. Had a strange encounter with one of the housekeepers when she barged on the elevator with a cart as I was trying to get out. Pool and hot tub are nice!

    5
    « Lovely stay »

    Very nice find in a small Texas town. Conveniently located near the horse show site plus restaurants. The lobby entrance was very pleasant and welcoming. Peaceful ambiance and nicely decorated. Clean and tidy in all areas.

    5
    « Beast Abound »

    I've noticed that a good many BW are making themselves distinguished by incorporating town theme. The moment you walk through the doors to the check-in desk. It hits you, this town has a wild side that waiting to be explored. Don't get comfortable yet. Do you ever get a feeling that something from above is staring at you. Well take phone and take a great selfie with it. Endure your travels Enjoy your stays.

    5
    « You can't beat a Best Western »

    I never consider staying anywhere but a Best Western. I don't like it when someone else is making reservations for me and put us in some other motel.. I have never found a Best Western that I ever had a problem with. They are always clean and comfortable and the breakfast menu has plenty of choices to meet anyones tastes.

    5
    « Close to Trade Days in a quiet spot »

    This is about twenty minutes from Trade Days and for us, was a perfect spot. Cute hotel, friendly staff, nice clean rooms, pool, hot tub, and overall great experience. I would go back for sure. We went to Trade Days and then cooled off at the pool, and still drive back for dinner in Canton. Along the drive there were several produce vendors to check out.

  • 5
    « Nice, Fresh, Clean. The place you want to stay in Athens. »

    This is probably the nicest BW I have stayed in ever. It is 6 years old but looks and feels newer. Clean, comfortable, decent breakfast. My kids enjoyed the outdoor pool too. If there was any gripe I can make it is that there are ashtrays around the pool and it's like a smokers hangout. I think a dedicated smoking area should not be in such common areas especially where kids are. I'll still keep my five stars up but I was thinking about lowering it because of this.

    5
    « Loved the Best Western in Athens, TX! »

    The hotel had a Great staff, clean rooms, comfy beds, quiet a/c, good breakfast and the location was easily accessed! We stayed on a weekend in June for a family wedding. We will enjoy staying with them again when the need arises in Athens, TX

    5
    « super »

    Super job by all. Everything went well. Internet was out for a short time but they got it back up and running soon. Desk clerk at check in was amazing even though his computer didn't want to cooperate. he even recommended a restaurant for us to eat while the internet came back up.

    4
    « Almost Excellent »

    The Best Western Royal Mt Inn in Athens TX was very nice. The staff super friendly and outgoing. And I would recommend it to anyone needing a room in Athens, TX. I had to deduct a star however because the sheets on my bed were "pilled", (By definition, a ?pill? is a surface defect made up of a small ball of fibers.), making them feel dirty. As it was quite late when I discovered this I decided not to call to have the bed remade, and to be honest here I thought sheets that are that worn should not have been on the bed to begin with.

    4
    « Nicest BE »

    This is the Nicest BW I have ever been too. Decor and furnishings are more indicative of a more upscale chain. Friendly and very comfortable/clean. Larger pool with hot tub. Decent spread for breakfast. Front desk was very interested in my experience and volunteered all info necessary to make for a pleasant stay.

    5
    « will plan trips to say here »

    I have nothing to say but good things about this hotel clean ,friendly, ez parking,quiet. I had my 90 year old dad with me and he couldnt find anything to fuss about that more then 5 stars there. Fast food and nice eating close. We will stay here on the way home also.

    5
    « Great Value »

    I enjoyed my stay in this hotel. I traveled for family function and my brother stayed in the same hotel. It was a very nice room and the breakfast was great for a free breakfast. Will stay here again.

    4
    « Pretty nice place »

    The only reason I didn't give this place a 5 is because the biz center, which is what I needed on this trip, failed me miserably. The computers were so out of date I couldn't print a document off of my thumb drive. Other than that, the room was nice and breakfast was good.

    5
    « excellent value for money »

    This motel was excellent value for money. I would certainly recommend a visit if staying in this area. The motel is very clean and professionally run. The breakfast area is very spacious and the food was very well presented

    5
    « Great Place To Stay »

    I stay at the Best Western Plus In Athens, Texas every time I pass through (which Is often), easy on, easy, off the highways. Great (CLEAN) rooms with really comfortable beds and even better sheets. Wonderful staff providing the best service from check-in to breakfast to check-out.

  • 5
    « Regular stay to shop in Canton! »

    We usually stay here during our shopping trips to Canton a couple of times per year. Hotel is always clean, everything looks nice, rooms are nice and beds are comfortable. Breakfast is good. Food is hot and fresh!

    5
    « Good Value »

    This hotel was clean and the rooms were also very clean and well appointed. I stayed while on a family trip and my brother and nephew also stayed at the hotel. We were all happy with out experience here and will stay again next time we are in town.

    4
    « Best Western Plus Review »

    Overall, I was pleased with the accommodations, the service and the breakfast at this specific hotel. I used the treadmill in the fitness room and enjoyed my workout. I was pleased and will stay at this hotel again.

    3
    « Free Breakfast was AWFUL & Tasteless! »

    Hotel itself is nice, beds are comfy...no complaints there. Staff was nice. Pretty place, but the breakfast was awful. It was edible if you are starving but definitly not good tasting. My husband and I ate it the first breakfast but the next day we went somewhere else for breakfast. I would come back to this hotel but just so you know don't get your hopes up on the "free breakfast"...just grab a banana and go eat breakfast somewhere else. Oh and they ran out of coffee so we had to wait about 15 minutes till more was finally made.

    5
    « Excellent Hotel »

    Staff is very helpful. Great Location near shops and restaurants. College nearby. 20 minutes from Canton. Clean safe hotel...highly recommend. Breakfast provided...nice selection. comfortable beds and nice linens.

    5
    « Great place!!! »

    Lived in Athens for a while, haven't been back in 8 years. When I booked the best western I thought I was booking the best western that was on the hill, a little further down the road. Imagine our surprise when we found a funeral home on the hill! Lol! Realized that I had in fact booked the best western only the new one. We were very please with this place. Clean rooms, no smoke smell, friendly staff and closer in town. Breakfast was great, beds were comfy, we couldn't really have asked for more. We will definatly come back here!

    5
    « One of the nicest! »

    This is one of the nicest hotels in which I have stayed. It is super clean (BIG PLUS). Every thing works. Awesome decor. The beds are luscious. Quiet. Staff is friendly and helpful. The best place to stay in Athens. Close to everything. Nice breakfast with eggs and waffles and fruit.

    5
    « Will Stay Again »

    Nice, safe and secure hotel. Great staff. Easy on, easy off the highways. Breakfast has a great variety to choose from. Loved the Cappuccino machine. Will be sure to stay there again on my next trip to the area.

    5
    « Great hotel »

    Great value very clean good prices. Enjoyed our stay will return here next time I am I the area. I would recommend this hotel for business or pleasure. I really dislike the 200 word requirements of trip advisor but otherwise like the app

    5
    « Stay here! »

    Can't go wrong with this hotel! Affordable, comfortable, clean, feel totally safe, dining is just a short distance away, and the bed is great! Stayed on the first floor and it is quiet. Every time we come through Athens, this is where we stay because it is consistently good.

  • 5
    « Great Stay »

    The room was very spacious and clean! We had a large group in town for a wedding and everyone was happy! The hot tub was clean and nice which is a big plus for me because I enjoy a good soak! The breakfast was really good! I was pleasantly surprised.

    4
    « Best Western PLUS Royal Mountain Inn & Suites, Athens, TEXAS »

    Overall it was a very pleasant stay. Will definitely consider staying again. Room furniture is beginning to show signs of wear but the room was still clean and comfortable. Complimentary hot breakfast was good except for the bacon.

    5
    « great stay »

    this hotel is very nice, rooms are clean and comfy. the breakfast is awesome, great choices. the pool is very nice. the staff go above and beyond! i have stayed here 3 times now!! would highly recommend!!

    4
    « Superior comfort in a small town... »

    It's a treat to stay here - especially the bed & linen quality and breakfast choices. Its location is on the active, better end of town, and is near the loop (which makes it easy to get around). I would recommend the pickiest friend to stay at this hotel without thinking twice!

    5
    « Very nice hotel and friendly staff »

    We came to town for a wedding and the check in was not until 3:00, which is what time we needed to be at the wedding! I took a chance to see if the room was available early so we could freshen up and change. The staff was very nice and had a room ready that was perfect! Thanks for being so helpful and friendly!

    5
    « Great staff; great room »

    The staff at this hotel, specifically Amanda, were most helpful and pleasant. I enjoyed my stay very much. I stayed in a King bed room, which included a sofa, a desk, mircrowave & refrigerator - everything I needed for my stay. The room was clean & very comfortable. Amanda placed me at the opposite end of the hall from 2 families with several small children, which I greatly appreciated.

    5
    « Best of the Best Westerns »

    This is a great hotel. It is very clean and the staff is very knowledgeable and friendly. I have already made a reservation for an upcoming trip there. Check in and out is very easy. If you are traveling in the area I would highly recommend this hotel.

    5
    « Best motel for the $ I've ever been! »

    I've stayed in a lot of motels ranging from the roadside dives in which I feared driving away with a bad case of the itch to The Gaylord...so I know hotels. I was not prepared for this one. At $80, I was expecting a fair hotel at best. What I got was FAR more than I expected and worth FAR more than the $80 I paid. I give this place a full 5 stars without hesitation, not just because of the value, but because it was truly a nice room with all the amenities...including a super comfortable bed.

    4
    « Anniversary stay »

    I don't have room to write everything I wrote in the previous part of the survey, but I will say this, to get a good room at the last minute, Best Western came through. Friendly front desk and other employees, very clean room, reasonable prices and we appreciated how the desk personnel worked with us. Breakfast needs to be wider and more room for displaying food. Breakfast had lots of items to choose from. Good stuff!! We'll stay there again. We fell in love with Athens, TX

    5
    « Wonderfully Surprised! »

    Stayed at this Best Western on a family trip to Texas. We were greeted by an extremely courteous and helpful staff member and made to feel at home. The room was very nice, the breakfast excellent, and the service was great. The hotel was very nicely decorated. This was one of the best Best Westerns we have ever stayed at! Definitely recommend it to everyone!

  • 5
    « Very nice, clean and friendly »

    These folks were so nice and the room was just wonderful. We booked this because of the reviews we read and I am so thankful we read them. The pillow top bed was so comfortable, we both slept good. Even the breakfast was above average including scrambled eggs and sausage.

    4
    « Nice for Athens »

    Nice hotel for Athens. Clean exterior, smells nice, rooms are well kept. Breakfast was nice. Only complaint for this trip was that the guests on the third floor were stomping around like they weighed 500 lbs with cement blocks strapped to their feet. Extremely noisy for this stay. However my other stays have been very pleasant and I will continue to stay at Best Western plus. Close to restaurants, stores and gas stations.

    5
    « Very Clean! »

    This hotel was very clean a little cheaper then a Holiday Express. I would have stayed at the Holiday Express but they raised their rates and the Goverment Per Diem rate was less, so I tried Best Western and was very surprised, I would stay again!

    4
    « Very nice hotel, great value »

    Went to the Best Western Royal Mountain Inn on Wednesday night. After working most of the day, flying to Dallas from DC, driving for 90 minutes I was hoping it was a nice place to just get some rest. I was not disapointed. Entering the lobby everything was clean and bright, the hotel clerk was cheery and gave me the choice of rooms. I asked what would be the most quiet and she put me on the third floor. Getting into the room I was pleasantly surprised. It had plenty of room, was made up nicely and very clean. The ice machine and a vending machine for drinks was on that floor and everything worked and again was clean. The bed was comfortable, water hot and bathroom had plenty of space no complaints. The breakfast was a nice touch. There was eggs, sausage, biscuits with gravy, waffles, pancakes, cold cereal fruit, yogurt, coffee, juices, newspapers all there for the patrons. The woman who was taking care of the breakfast area was there and kept it clean and stocked. One thing to note is from the website everything looks larger than it is. The lobby is smallish, the breakfast area would be cramped with more than a dozen people and the excersize room only has three pieces of equipment in poor shape which is my only complaint. Otherwise a great place to stay.

    5
    « Excellent place »

    Friendly, courteous and efficient staff. We'll maintained property and very clean rooms with fresh linens and towels. Beds are very comfortable. I fell asleep almost immediately and the wifi access is probably the easiest I have ever experienced at any hotel I've stayed at before. Kudos to the manager for your well trained staff and the emphasis on customer service.

    3
    « Nice Hotel »

    Reservations in order when we checked in - very helpful, friendly young man at desk. Breakfast was hot and had variety of choices both mornings. Did ask staff to have housekeeping to remove dirty item left on floor, staff member wrote issue down. Had not been done when we left the second day, somewhat disappointing. Therefore can't give but average overall rating.

    5
    « Extremely Nice Stay. »

    This is one of the best hotels that we've had the opportunity to stay in Athens, TX. The location is easily accessed and it is very near several restaurants in the area. I recommend this hotel to anyone in the area.

    1
    « Beyond awful!!! »

    Our trip started with us booking a room with 2 queens. Upon arrival we were put in the honeymoon suite which had 1 king. Not good when it's my husband, my 89 year old mother and me. The night desk guy, David, was arrogant and patronizing. The shower which was handicapped had a broken holder so it had to be held continuously and the water flooded the bathroom and went under the door and out into the room. Horrible experience. We will never stay here again!!

 

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·Desde el norte, Canton: tome la autopista 19 hasta la circunvalación 7 este en dirección a Tyler. Pasados 3 kilómetros, gire a la derecha en la carretera FM 1616 y pasados 1,5 kilómetros gire a la izquierda en la carretera 31. El Best Western Plus® Royal Mountain Inn & Suites estará situado a mano derecha. ·Desde el noroeste, Dallas/Kaufman: tome la autopista 175 hasta la circunvalación 7 este en dirección a Tyler. Pasados 5,6 kilómetros, gire a la derecha en la carretera FM 1616 y pasados 1,5 kilómetros gire a la izquierda en la carretera 31. El Best Western Plus® Royal Mountain Inn & Suites estará situado a mano derecha. ·Desde el oeste, Waco/Corsicana: tome la autopista 31E hacia Athens....

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