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A Memorable Hotel Experience
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Our room, on the ground floor, was extremely dark; and clearly outdated, the hotel -the rooms at least- would undoubtedly benefit from some refurbishment. Room cleanliness was mediocre, dust on the furniture. Breakfast selection was ok but of average quality. The area around the pool was very nice and relaxing though.
Staff was super friendly. The grounds were pretty and the pool area was very relaxing. Rooms were clean and well appointed. The hotel is within walking distance to restaurants and stores. There were lots of choices for breakfast to fit most dietary needs.
Staff here is very friendly. The gardens and grounds are immaculate. Free parking and no resort fees. Room was great and you can't beat the location. Would definitely stay here again and will tell my friends. The hotel is fairly quiet and attracts nice visitors.
We've stayed here last year same date. This year we were unable to sleep until 2AM after the rooftop nightclubs closed. The blasting music was unbelievable loud. We'll never be back. You will be losing many good customers. Our requested king quiet large room was not what we got as a platinum member. No microwave disappointing also. The poolside bar n grill food n drinks were GREAT! Jacuzzi was amazing.
Very clean rooms, great staff. Breakfast was included every morning. Pool service was very nice with a poolside bar and great food delivery. No microwave or coffeemaker provided in room but the nice breakfast service made up for that. Would stay here again. Also walking distance to shops in town.
Beautiful hotel with a perfect location. Full breakfast with lots of choice. Comfortable mattresses. Clean rooms. Short walk to Palm Springs downtown with all its shops and restaurants and very easy access to Arenas Rd LGBT clubs if that is your thing. Zero complaints, to be honest. I don't think I'd ever stay anywhere else for another visit.
The hotel has lovely grounds, is centrally located, and the breakfast featured the typical hot & cold offerings for a hotel of this type. The pool area was nice. I used the fitness center 4x and it is adequate but tight on space. Dumbbells up to 50lbs, a cable machine, bike, treadmill, and elliptical. The elliptical could use a tune-up. The staff were helpful. There is a bar in the lobby. The unfortunate issue- there is an entertainment strip next to the hotel, and depending on your room, you will be listening to the music and noise of the bars until 2AM (weeknights), and then the sound of 6000 beer bottles going into a recycle bin will follow. I used noise-cancelling ear buds and white noise to sleep but my co-worker had to move a different room. Building A is farther from the noise. Rooms ending in 02-12 in B and 01 & 02 in C face the pool vs. the bars. I realize the hotel cannot do much about this but it is an issue if you are a light sleeper.
We discovered this little oasis downtown in Palm Springs just a very short walk from the main drag - literally a dozen great bars and restaurants within a 5 mine walk. I was hesitant to book as it's an older property but boy were we surprised very pleasantly. It's a Mexican style property that is so well maintained with great attention to customer service - especially Giovanni who handles the bar and food around the pool. Great beds- good included breakfast - clean and safe - awesome pool and hot tub - lovely helpful staff - cold AC - free plentiful parking - lots of shaded patios and terraces - lovely bar at reception. Thank you to the whole team here making our few days in the desert visiting from Canada so comfortable and enjoyable.
Great hotel. Very clean. Comfortable bed. Clean pool and jacuzzi. Great breakfast. Jacuzzi tub in some rooms. Walking distance to restaurants and shopping. Quiet at night. Very nice people at reception. Definitely will be coming back back.
The hotel is made by the lovely pool and view. It is in a good location. Room was good if however a little dark. Breakfast was ok, sausage patties, eggs, toast, waffles and cereal. Other things too. Small breakfast area but it did the job. The beds were comfy and we had a good sleep. Check in and out were good, quick and nice staff. I would stay there again as we only had 1 night and I wish we had more time in Palm Springs...that pool view with the flowers and the birds and the jacuzzi was a slice of heaven and we loved it. We were close to downtown and went to Bills Pizza...wow! try to go if you can.
The hotel is fine but we (me and wife) were left with mixed and bad feelings when we were sent final invoice by e-mail. We realized that we were cheated by poolside Bar/Grill - the barman charged us for food we never ordered. We were not offered to sign the bill (we ordered drinks on the hotel room number). My advice for hotel guests is to pay for drinks and meal at the Bar/Grill directly with credit card, not to assign your order on the hotel room, otherwies you may be cheated.
The rooms are clean and awesome! easy access to everything in the hotel. Pool area and bar area was awesome! Reception was kind and explained everything to us! HIGHLY recommend! Food was delicious and reasonably priced for the price and location it was great
I arrive slightly early on 8/31 approximately 2pm. I entered the lobby; the front desk agent was a short Hispanic dark-skinned guy. Didn't greet me, maybe he was having a bad day. he was explaining the deposit for my reservation in an aggressive manner. He made me feel uneasy with his tone. I come from hospitality background where this behavior is unacceptable. I enjoyed the property, minus my check in process.
This hotel is a bit older, and cute, but the staff is amazing and I need to give an extra shout out to Giovanni the bartender at the pool. He kept the mixup and drinks going and it was such a fun and relaxing break. At wound the pool is the beautiful Palm Springs skyline, framed by boho villas. We will be back.
Lovely hotel in a good downtown location which was a short walk from anywhere in Palm Springs. Reception staff (Scott), very friendly and welcoming. The room was ideal and bed was very comfortable. We used the pool and sun beds which conveniently had cool water fine sprayers as the heat was intense. Breakfast in this hotel was outstanding and a huge plus. We hadn't expected such a good selection.
Las Brisas is such a great hotel for its location and delicious breakfast. The pool and patio is quite nice and gives a feeling of being in a European courtyard. Friendly and helpful staff and the beds are very comfortable. We will definitely return.
We come here several times a year for the past 8+ years. Every single time has been incredible. The location and price are unbeatable. And complimentary breakfast is still one of the best. But what really attracts us the most is their staff. They have all been so accommodating and very friendly. We were just there this past weekend and we had a great time at the pool. And Giovanni was the bartender on duty. He was very friendly and made us the best drinks! We'll certainly be back.
We stay with best western alot but this one is by far our favorite. The staff is wonderful especially Giovanni which is the bartender at their pool. He remembers us by name everytime we visit and his drinks are top notch! Def get one of his frozen concoctions...much needed in this heat!
Really enjoyed our stay at Las Brisas. Centrally located in Palm Springs it has a lovely pool area with gazebo bar. Inside bar also. Room was plenty big enough and very comfortable.
Super-excellent walking access to the best of Downtown, and Casino. Great amenities including breakfast, pool, bar.
A+ establishment!!! I really think your hotel is very friendly and very happy to stay with you. Thank you for everything!
Staff at the hotel is friendly. Room is a lot better than most hotels. Not to mention my favorite part- The bartender at the pool bar makes the best margaritas. It just makes it better to relax at the pool! Nice experience. No complains! Enjoyed our time.
Stay at the best Western Las Brias!! Giovani the best bartender he is awesome he makes the best drink in palms springs!! 💕🌵ask for the lava and pina colada. He's so patient and kind and drinks are phenomenal!! Giovani is the best !!❤️❤️❤️❤️🥰🥰🥰🥰🥰 they atmosphere is awesome and the people and great customer service.
Gotta stay at Las Brisas Palm Springs. Great location, pool area has a bar, peaceful, we really like it there. AND the Pillows are 👍👍👍👍👍👍
I believe this is our 4th or 5th visit to this property. We've shared its value and unique setting with friends and family. This time, our adult son accompanied us. He sent plenty of pictures to his fiancé. It's still a beautiful, special place with great amenities, very close to fine dining a block away.
Shout out to Giovani for making us some amazing drinks. He made sure our food was made exactly how we wanted. He made our stay worth it! I would highly recommend staying at best wrstwrn plus las Brisa's hotel! Such a chill vibe, not over crowded!
I would recommend this hotel to nobody! This hotel has given us a terrible experience. We have not slept for a single moment, because we were scared to make any sounds. What happened? We went out and came back at 12:15 AM. We brushed our teeth when we came back and talked for a little bit. Apparently we were too loud, because someone knocked at our door. We did not open as we were scared to be robbed (because everyone can walk into that hotel, even strangers). Then the hotel phone went off and the security told us to be quiet. That is all right you know, we were maybe not aware that we made some noise. So after that call we went to bed AND DID NOT MAKE ANY NOISE. Finally we fell asleep, as a second time we got called in the middel of the night that we had to be quiet. We started to become affraid, because we dit not make any noises!! We thought they had the wrong couple, so we did not understand any of it. We tried to explain but they did not believe us, they just gave us a final warning. So AGAIN we tried to sleep, we did not even dare to go to the toilet. We were soo quiet. AND THEN, an half hour later we woke up because someone knocked at our door. THREE MEN WERE STANDING THERE, WITH THE POLICE AMONG THEM. They told us we had to leave in the middel of the night. We were so scared, because they ACCUSED us of something we did not do. The policeman was however friendly and talked to the hotel security to give us another chance. But if we made any noises that they would send us out. So now we even did not dare to breath and tried to sleep. But we couldn't, because every minute they could come back. It was a terrible stay here. We had to drive in the car the next morning, fully exhausted. So if you are a young polite couple, just like us, do not go here as you risk getting send out or being falsely accused.
This rating is based on value, for what you pay and get. Clean and comfortable rooms. Nice grounds and decor. Location near heart of downtown. Good breakfast in a nice room or eat outside. Pool area is nice, but I didn't spend much time there. Host was very nice on arrival.
All the common areas are well maintained and the landscaping is beautiful. Restaurants near by, many selections within walking distance
This hotel was so pretty and perfectly located. Walking distance to tons of restaurants and bars in downtown. We spent most of our time hanging out by the pool and bar hopping. I will absolutely be staying at this hotel next time we're in town. Highly recommend!
Location close walk to everything never needed my car. Loud music from a nearby club you can hear all night second floor C bldg. 5.00 for bottle water a bit much most places I stay complimentary. Wouldn't recommend breakfast plenty of good restaurants instead. Staff friendly - pool area nice.
We've stayed at this hotel 4 yrs straight. It's nice. Great location. The pool area is picturesque. Main road is 1 block over. Room was clean. Staff was friendly.
Very pleasantly surprised by this hotel! Great pool, bar and lounge, the rooms were clean and comfortable. Great free breakfast & free parking too! Walking distance to downtown Palm Springs. Many restaurants and places to shop. Staff was very friendly and accommodating.
We went to a super last minute concert in Palm Dessert and decided to stay the night in Palm Springs. The over all stay was good. Just beware of the noise level on the first floor with people rolling their luggage on the tile floor while you try to sleep.
Incredible location, all public areas were extremely clean, free parking, and a great complementary breakfast. The hotel is just steps away from downtown and an easy walk to incredible, hiking trails as well.
This is a clean, well maintained hotel in the middle of Palm Springs. The room was nice and the beds heavenly. The pool area is lovely and you can eat breakfast outside. Warning: ask for a room that does not face the nightclub in back. There was noise the entire night. I just don't like being up all night.
my 2 queen bed room was tight and that was just for me, if only single person or two ask for a king size bed, the room was much more spaceous. The air condiitoning was great!, the water pressure really good, and the pillows are heavenly
I am told by other guests that the hotel was aware of this but failed to inform guests like me when we booked or arrived - then I was offered ZERO satisfaction or compensation after the fact. A nightclub next door called Dick's blares LOUD music over outdoor loudspeakers through the night - including when it is closed and there are no customers there. This happened for hours before and after 2 a.m. - on one of the nights it stopped at 2:30 a.m. and started up again at 4:30 a.m. and kept up right through breakfast time. My guess is that it's intentional and some sort of dispute with the hotel is going on. When I checked out I was given an assistant GM's name and told to call her - when I did she offered me NO satisfaction and tried to slough it off on Expedia/Travelocity since I'd booked with them. Again, other guests who were there longer than me insisted the hotel has been aware of this and doesn't tell us when we book - I myself witnessed several guests gathered at the desk on two separate mornings to complain about this very situation. Stay away.
This place is a hidden gem, definitely not your typical best Western. Wonderful place to get away and enjoy a romantic trip with your loved ones. Clean rooms, friendly staff and delicious food and drinks.
We stayed at the Las Brisas for three nights in early February. Upon arrival we were impressed with the attractive look of the hotel and the spacious parking area. After a friendly welcome at check in, we settled in our room, located in building 2 (there are 3 buildings but they are all connected). Our room had a very comfortable king size bed, with a large sauna bath. The room was quiet and conveniently located in proximity to the pool and breakfast dining area. Due to cool weather, we did not use the pool, but enjoyed the nice complimentary breakfast provided each morning. The hotel is conveniently located a block away from the maIn strip of the downtown area, and thus it was just short walk to shopping and restaurants. We were also impressed with the staff in the hotel, providing suggestions for dining as well as other attractions. During our stay it was short ride to the Tram, the Air Museum, and just over an hour to Joshua Tree National Park. I would highly recommend this hotel for its convenient location, good value, and professional staff.
Location is close to downtown business. Interesting layout, quiet and has a pool and bar lounge that seemed to be busy. I had a business conference to attend this was walking distance to the convention and dinner. Waters are five bucks but are in room. Hotels seem to be charging for water now days. I hear the water is drinkable and clean in Palm Springs, I brought my own water from a local store. Good stay thanks might be back.
We were in a room adjacent to the breakfast area and the rolling carts were so loud in the early morning we woke up around 5 because of that, people talking loudly as well as the pool gate being slammed shut. Horrible insulation as it sounded as if the door and window were open. The only place which would be away from the noise would be on the street side/front of hotel. I was miserable.
Amazing stay! We came to Palm Springs for 5 days for fun & stayed here-Beautiful Brenda at the front desk was just the best! She made fantastic suggestions for us (such as restaurants & local attractions to check out during our stay). She was so lovely & the first person we came into contact with upon arrival! All the staff at the front desk were really great also! We enjoyed the free breakfast & loved the pool & hot tub! Also loved using the hotel bicycles! What a great time & wonderful service by the staff there-They really made us feel like friends! Can't wait to go back!
My husband and I had a great 3 night stay in January! For being a budget type hotel it is a very pretty location with several fountains and flowers everywhere. The gentleman at the front desk was very friendly and polite. Infact everyone we encountered on staff at BW Las Brisas was great! The pool was nice. The included breakfast was pretty good with the usual suspects. I'm always happy when there is a waffle maker so that's what I had. The room was nice and clean. The only thing that would have been nicer is if they did daily tidying of the room. Although I've noticed that most hotels on the west coast don't have a daily service. Overall I'd recommend this hotel to anyone who doesn't want to blow their budget but stay close to downtown Palm Springs.
We stayed for 2 nights and found the hotel clean and well maintained. The location is great for exploring all Palm Springs has to offer. Unfortunately this is where what would have been an otherwise positive review ends.....due to noise and disinterested, apathetic service. Our initial room, was in C Block and featured an interconnecting door. The noise intrusion from the neighbouring guest room and nearby bar venues led to a severely disturbed night. As a result, the next day, we requested a room swap. The Manager did not seem surprised at our concerns, even going so far as to say he didn't know why those rooms were still allocated to guests! He did however advise his team would identify a quieter room for us. After breakfast, we visited the reception desk. We were advised a new room was not yet available and in the meantime, we would have to clear our previous room and store our luggage at reception. On returning to the reception desk at midday, we were advised a new room in B block was available and we could take our bags there. There was no offer to assist with the logistics of transferring to a new room nor any sign of a proactive approach e.g. moving our bags ahead of our return nor any apology.We pressed for some form of restitution, Brenda offered to liaise with her general manager and true to her word, kept us updated which I appreciate. Unfortunately her colleague Ron was disinterested and apathetic. The new room in B block faced the pool, did not have an interconnecting door and was much quieter. On checking out, again Ron was on reception. His apathetic service continued, I was not greeted nor acknowledged. My key cards were simply taken and a receipt printed. No apology, no thank you for your stay or wishing us a safe onward journey etc. In summary, the levels of noise intrusion and customer service are not commensurate with a nightly rate approaching $200. This has not been our experience at other Best Western Plus branded hotels.
I needed breakfast before 7:00. I needed check-in at 2:30. I needed check-out until Noon. Staff not willing to bend for ONE MINUTE! Trip was for a Senior Softball Tournament over which I had no control of time at the field.
I am writing to share my experience with my stay at Best Western Plus Las Brisas Hotel on Dec 22-Dev 23, 2023. My room right faced the bar, which generated constant noise throughout the night, preventing a restful sleep for our group. My expectation that the bar would close around midnight, but it continued until approximately 4:00 am. The next morning, I shared my unpleasant experience with the on-duty manager, who expressed regret and promised to contact Chase Travel (the booking agent I used) for possible compensation. However, no compensation was provided. Subsequently, I contacted Chase Travel, and they reached out to the hotel on my behalf. Unfortunately, the hotel manager responded by denying my compensation request. It is disheartening to witness the manner in which they treated their customers, displaying a lack of appreciation and demonstrating no signs of care or respect for their customers.
Las Brisas is One of THE BEST Locations in Palm Springs should you like to park and walk to downtown main street Palm Springs which have many fine different types of restaurants, shops, specialty shops like drinks/cigars/cany, museums, casinos, theatre's, and galleries. Las Brisas is Extremelly SAFE for everyone even your car. All of the staff have been Consistently GREAT over the decades. Sometimes I travel alone and KNOW I AM SAFE. Every Staff member always have a attitude, behavior that is " we aim to please" without saying it, they just DO IT. I HIGHLY RECOMMEND Best Western LAS BRISAS.
This was a average hotel. the weekend crowd were a bit rowdy and boozy. Couldn't relax at pool as there were drunks all around there shouting and jumping in pool. Rooms were ok. Bathrooms very dark and dingy. Average breakfast for a average hotel. Reception staff were nice. Nice and central. But the sour taste I left with was I'd paid a large holding deposit. It was supposed to be put into my bank account when I left the hotel. ( all the other usa hotels I stayed at on my trip did this. This hotel I had to call from the uk to usa. They never answered my calls. I emailed. They didn't answer. I had to go through booking.com and have them do a dispute and also my bank as well. In the end I threatened them with a lawyer and they paid me back. It was very underhanded business. I would never return because of this and fact hotel wasn't that great either.
My wife and I were very pleased with this hotel. The location is right in the center of Palm Springs,and within walking distance of stores, restaurants, and museums. Nice clean rooms, and property, with a helpful and friendly staff. And with the complimentary breakfast and parking, making a stay here a no brainer.
This is a gem of a hotel. If you are looking for a small, quaint hotel, in close proximity to the main shops and restaurants in Palm Springs, this is your place. Our room was very clean. The free breakfast each morning had a large variety of options and all the food was fresh. The hotel staff was very friendly. The pool area was clean and beautifully decorated with fresh flowery vines. Looked like a Spanish hacienda. The walk to restaurants and shops was very easy and felt very safe. We will definitely stay here again.
From the moment you check in to the moment you check out and EVERYTHING in between, this property is AMAZING! Delicious food, beautiful property, lovely rooms, AMAZING staff.We spent last weekend there and are going again this weekend, we loved it so much!
This was the most amazing hotel. They allowed us an early check in so we could get out of the Palm Springs (PS) heat, and this was truly appreciated. The hotel is just lovely, very beautiful and the room was great, as was the bed and pillows. The pool was very nice although a little warm due to the PS heat of course. The bar service at the pool was a very nice touch and a great afternoon rest area. Breakfast was great - fully cooked, and staff served it up for us. We were able to just walk to the Thursday night markets and all the food and shops, so location is perfect. No complaints and I wish we could have stayed longer.
It was a very pleasant and comfortable stay. The pool was not crowded and was perfect for the hot summer. We like the fact that the pool remained open for long hours. We love the good quality breakfast. The hotel is very conveniently located in downtown Palm Springs.
This is an ideal hotel. Professional staff and great location for heart of PS dining. This is always the first hotel I check first when staying in Palm Springs. The location is by the street fair on Thursdays, the main shopping on weekends and nice cafes.
Great location right in town next to everything you need within walking distance. Casino 2 blocks away and great restaurants within minutes of hotel. Great pool bar, friendly and superb staff. Will be back.
A beautiful property with lush landscaping and mature trees. From the front desk staff to the maintenance staff, everyone was wonderful. The breakfast featured the typical fare, but also a specialty egg dish with jalapenos, cilantro, etc. Lovely outside area to site and dine. Jumped in the pool for just a quick swim. The pool area is surrounded by stunning bougainvillea and other beautiful plants. We will be back!
So this is the third time I've stayed this year and it's always a great getaway! Ashley and Jeanette at the front always welcoming, the breakfast crew always working hard with a smile on their faces and then having Stephanie behind the bar just makes our pool days more complete! And then as I checked out I was so happy to see Mr Scott back! Sure did miss his pleasant voice! See you soon lol
My husband and I loved staying at this Best Western location! It was in a great area, walking distance to the downtown with many shops and restaurants. We barely had to drive since we could walk to pretty much everything we wanted to do. We enjoyed the pool area and bar. They had great drinks and food at reasonable prices. The only thing we could recommend is more misters (they had a few) or umbrellas over the lounge chairs, but this didn't really affect our time negatively, just a suggestion. This would be great for those sweltering Palm Springs afternoons at 115 degrees haha. Overall, we loved staying here and will be staying here anytime we come back to Palm Springs!
My husband and I spent one night here during a recent heatwave. This hotel is great, within walking distance of shops and restaurants. We will definitely stay here again. The breakfast room was well stocked, and the staff was friendly and helpful.
Staff was friendly and answered all questions. Room was clean pool area was great. Everything is close by, wether you want to go eat, club or play at the casino it's all within walking distance. Me and my wife will be back.
Wife and I have stayed at this location several times thru the years. No need to stay any other place than this one. On site inside bar and by the pool along with a great breakfast. Located downtown walking distance from everything you will need and more. Plenty of places to eat/drink and see the night life of Palm Springs. Local sports casino is badass with the mega tv screens and all sports showing.
The Las Brisas Hotel in downtown Palm Springs is a very nice and clean hotel. We enjoyed the pool, though it is a little small for a fairly big hotel and well used during warm weather. Overall very nice
Had a spectacular visit at the Best Western Plus Las Brisas Hotel. The pool food and drinks were great, and the staff was wonderful. The pool was so great we found it hard to leave the hotel. But when we did venture out, the hotel was close to downtown which made it easy to walk to the many restaurants and shops. NOTE: The rooms need to be upgraded and I believe there is work currently going on the improve them.
My friend & I loved the entire experience. Attentive staff, great breakfast, delicious cocktails by the pool. Meet several people. Walkable to everything. We were glad we were not on the back of building because of Arenas Bar noise till late. But earplugs do help. Definitely would stay again.
Terrible staff, made every new guest wait for a 3 pm check in and then form a long queue. No room service despite requesting one. Rooms very outdated and so dark, no natural light, our window overlooked the lift. No shower only a bath. Nice swimming pool and hot tub and a nice member of staff serving at the pool bar. Breakfast terrible, staff so unhappy and rude. We have never been to a hotel with staff as rude as this one. Can't believe the good reviews!?
Within walking distance of all the restaurants and shop but still quiet. Lovely pool area to relax. Provides free breakfast and free parking so you can feel less guilty about having a treat yourself moment later. Best value in Palm Springs.
Hotel short walk to lots of restaurants, shopping, casino. Very loud music til 2am especially on the weekend. Avoid bldg A on the road side and take ear plugs. Shower Water pressure poor. However, staff and location and very comfortable bed more than made up for it. Would stay again but not in room A309
The nightly motorcycle groups in Palm Springs makes it impossible to sleep "on the strip." We were able to transfer to another quieter hotel. We will probably not be staying in Palm Springs again until law enforcement takes care of this irritating problem. We have always loved the history and memories of PS.
At first blush the BW here is very impressive. Great design and look. The room we had on the third floor C Wing was quiet and comfortable. Nice beds and sheets. The room design was narrow for walking and working out of suitcases but we made it work. Great lighting. If they had bigger rooms I probably would have enquired (this was my first stay). Staff are on their game and knowledgeable. Pricey but "only what the market will bear" I'm guessing. Great location for the "strip" and hiking right out your door.
What else could an over 55 couple want? The price is fair, the location is dynamite, plenty of free parking and friendly staff. There is a happy hour as well as a nice, hot breakfast. (It is served to you.) The pool area is lovely. This is no party hotel! I only wish it was pet friendly. Most hotels allow dogs and for that reason, I will stay elsewhere in the future.
Very well located hotel near lots of restaurants within walking distance. Full view of San Jacinto Mtn. Heated pool and plenty of lounge chairs. Very limited food offerings on site. Happy hour at 4:00 PM daily. Club noise on FRI, SAT, SUN nights in January. Probably more later in year. We had an irregular clunking noise from the bathroom wall, more noticeable at night, every night. The maintenance did not take enough time and effort to investigate. We would come back but to a different room.
Stylish group of buildings connected by covered walkways just a block From the main downtown street. Plentiful free parking. Clearly an older structure but well maintained if a bit dated in decor. Our room had two queen beds but was a little tight in space. It also had a single window which faced a courtyard and walkway which meant the shutters had to remain closed for privacy making it very dark. Suggest you request out-facing rooms when making a reservation. No overhead light compounded the darkness problem but there were several lamps in the room. Our room also had a locked door which led to the room next to us- we could hear muffled conversations through it. I don't know if all the rooms are set up as possible double rooms. Closet space is adequate. The sink had a decent amount of counter space but no shelves below for storage. A shaving mirror would have been appreciated. The toilet and shower/tub were separated from the sink by a door. Everything in the room was spotless. There was a retractable line installed above the tub for hanging hand washed items to dry. There is a customer laundry available on site. Breakfast was pretty much the standard fare available in chain hotels- cereals waffles eggs yogurt etc. Coffee was only mediocre but there are multiple better options within a few blocks. The hotel has a pool with a poolside bar. There is another small bar adjacent to the lobby where they have a daily happy hour. Besides being just a block off the main street there is a grocery around the corner. Staff was friendly and accommodating. Room refresh and towels were available by request- daily maid service is not automatic. The hotel's free WiFi was weak.
My girlfriend and I came for a 1 night getaway. I overall very happy with this hotel. The location was great; rooms are a little outdated but very clean, this wouldn't stop me from booking again in the future; our room was right outside their fountain which helped me sleep; breakfast in the morning had great options which I was not expecting. Clean, safe, and great value for the location and amenities. Definitely would stay here again!
BW Plus Las Brisas is a great bang for your buck. It has a heated pool and hot tub. Staff is attentive and courteous. Rooms are clean, updated and modern. Free Showtime. Daily complimentary breakfast is OUTSTANDING! Excellent selection of eggs, sausage, waffles, yogurt, oatmeal, fruit, coffee and tea. Location is perfect. Walking distance to everything downtown Palm Springs has to offer. We booked three rooms for six nights and has zero problems. NYE was a bit noisy but is to be expected. Would stay here again if I was ever to visit Palm Springs again.
The location is the best, just one block off Palm Canyon Drive where all the shops and restaurants are. The hotel is nice looking and the rooms are fine. Generally quiet, one night there was pounding music from a concert somewhere that lasted until about midnight. The front desk staff seemed a bit unfriendly at check in, but later when I asked for a map and some suggestions, the same person was very helpful. For Palm Springs and the location, the rate seemed very reasonable.
Excellent location, well kept property, nice pool area. My room had a view of a garbage dumpster. Could hear everything from the room above, especially people walking back and forth , doors closing,TV, No room service , very expensive for a 10 day stay
nice hotel, perfect location, They just need a few more people and food stocked for the breakfast . Front desk helpful during checkout, let us extend out checkout time Walked to downtime and able o walk to hiking trails downtown
Had read trip advisor reviews so decided to stay. It is a great hotel. Lots of variety of breakfast choices. Pool and rooms kept clean. Helpful staff. Walking distance to downtown so very handy. Comfortable beds. Only problem was we were put across the pool and it was quite noisy with the children and my daughter's room was noisy with children running around above her- though realise they were probably unaware. Next visit we will request a top floor to avoid these problems.
We were in Building C on the 3rd floor facing the pool which was supposed to be the quietest location. The hotel is next to a row of nightclubs and the bass from the dance music can be heard clearly in the rooms until 2am or later. The music could be blocked out with earplugs, however the super annoying, constant beeping from the construction site next door which starts at 7am, cannot be blocked out with earplugs and woke us up everyday. This is not the hotel's fault as clearly Palm Springs does not have or enforce noise ordinances, but makes it difficult to sleep. The hotel rooms are spacious with a fridge. The HVAC worked great and we could quickly heat or cool the room. There's no housekeeping service, unless booked in advance. The pool area is nice and open until 10pm - tons of hummingbirds hang out in the garden by the pool. There's a water bottle filling station at the pool which was very handy. There is a grocery store a block away. Parking is free and plentiful. Breakfast was good and included a wide range of options. A great hotel, but I'm not sure if I would stay again due to the nightclub and construction noise - there's only a few hours between 2am-7am when it's quiet.
Stayed here 6 days to 12/21. Building C is dated, this place needs a redo badly. Pros lots of hot water very clean close to all the restaurants and bars in PS pool area is great for suntanning bathroom lighting really good breakfast very good Cons hair dryer and iron broken, they replaced quickly thumping music from bar next door, get a room facing the pool mattresses very soft and worn, they need replacement linens are clean and comfy as were pillows take your own beer/drinks to the pool in cans or you will pay $10.80 for a crappy draft beer in a plastic cup no housekeeping, our garbage cans were overflowing, ran out of kleenex and toilet paper, you have to ask for towels or cleaning Not the best BW i have stayed at
I wasn't sure what to expect as I don't usually stay at Best Western hotels. I've been a Marriott Bonvoy member for many years but will probably switch to staying at Best Western. This hotel was VERY clean, comfortable & the employees very friendly & helpful. I also felt "safe" staying here. I would recommend asking for a room in any building other than "A" as the street noise can be an issue. Earplugs can probably fix that though. The continental breakfast is basic: eggs, potatoes, sausage, english muffins, yogurt, waffles, etc....but the quality was good. The location is also good. Everything is walkable.
I love this hotel! Located right downtown, the friendliest staff, great drinks in the bar and best of all no carpet! The room was very comfortable, great mattress and plenty of pillows. Standard breakfast, but plenty of food and hot! Will definitely be back to stay.
Stayed here during a power outage in November. My name ,phone number AND email was on a list that the front desk told me they would be giving to the manger Jason to contact me to discuss reimbursement. I've called several times, left voicemails have not heard back. This is extremely unprofessional.
Very comfortable and spacious room. Quality King size bed. BEAUTIFUL area around the pool with lots of chaise lounges. Beautiful flowers and plants all around. The pool is heated, Spa (Hot pool) is nice an soothing.
Good Lord. This place sucks!!! I have not stayed in a hotel this bad in a very long time. Unstairs stomping and overhead without any insulation. I can hear everything people say. Next door I might as well be listening to whatever TV station he has on. Overall I have to say this place sucks primarily because of the neighbor and traffic noise levels off the charts. Paid $380. Never in my life life stay here again.
stayed here for 3 nights, the hotel is clean and well kept even if a little dated. The staff are all friendly and super helpful BUT one of main reasons you stay in a hotel is to sleep and it was ridiculous - we were in a corner room on the second floor in the B building this directly overlooks 3 different bars which are all open till 2am and are absolutely booming - there is no less noise in the room than out of it. Also, the sweet relief of 2am finally comes and your like thank god at least I can get to sleep but about an hour later the trashmen arrive and you hear the thunderous noise of all the glass bottles. There's little to no sound proofing in the building at all, as seems there was a herd of elephants staying above us as well, not to mention the staircase being just outside the door with people who've forgotten how their voice volume works. This would probably be fine if we were partying but we came here to relax and weren't able to do that at all which made are few days in Palm Springs less enjoyable as we were so tired from lack of sleep.
Las Brisas is a nice property with a great pool and pretty landscaping. We were able to walk to dinner and shopping. The staff was friendly and helpful. There was a variety of items available for breakfast. We will return.
The one night we stayed here, this area of Palm Springs was hit with a 24 hour power outage, so my experience is somewhat unusual. The good: GREAT location, friendly pool/bar/cleaning staff. Jacuzzi is tiny but pretty perfect. Pool is decent sized and both are nicely lanscaped. Rooms are standard, WIFI decent, amenities typical. The bad part was that the hotel was unprepared for the 3 AM outage. We had to leave early in the near-dark, desk clerk was extremely weird and unrofessional (maybe the stress from the outage...not sure). They should have offered flashlights and texted us to alert us to the outage. Breakfast was included but due to outage, unavailable. After expressing my frustration, Jason, the manager, did respond immediately and positively in an effort to make things right. It's a fun place in a fun town. I wouldn't hesitate to stay there again.
This hotel is located just off the main street. The rooms are very clean although you want to stay in the inner rooms as the outer rooms are quite a bit noisier from street and alley activity. Overall though when returning to PS Las Brisas would be first on my list of accommodations
The Las Brisas Best Western is located in the heart of Palm Springs. We spent 7 nights and enjoyed our stay immensely. Convenient location, with all amenities, excellent staff and ideal location to explore Palm Springs. Located on Indian Canyon Drive. Bike Rentals just a block away. The free breakfast in the morning was fabulous. Fresh fruits, home made yogurt, eggs, sausage plus more. You can enjoy the sunshine & relax poolside. Quiet room overlooking the pool & had restful sleeps!!!
Close to all. Bar in pool area. Friendly staff, comfortable beds, clean rooms. Scotty at front desk was and is the Best. Housekeeping was wonderful, and kept our room at its best. Pool and jacuzzi was clean and open til 1040pm
This hotel is better than most. Great staff, good food and rooms, and well positioned. Just because it's old doesn't mean it's shabby. Exactly the opposite. It's like finding an oasis in the midst of a corporate desert of all the other higher priced modernistic clones
Good value for money. Near the airport. Easy driving and parking. Good breakfast spread. Helpful staff. Large room and comfortable mattress and pillows. This property is conveniently located to numerous fine-dining restaurants as well as shopping.
Recently spent 5 nights at the Best Western Las Brisas in Palm Springs. It was excellent - spotlessly clean and obviously well run. Our room was great - had everything you could want or need and was comfortable, cool and quiet. Breakfast was also very good - works well for the operation and we enjoyed sitting by the pool and watching the hummingbirds. The staff were friendly and professional - couldn't fault it at all! Ample parking and a prime location a few minutes walk from the center of Palm Springs. Will definitely return and would highly recommend. Great value for money. Thank you to all concerned.
An appropriate polite and smiling greeting would make such a difference to the impression we have been left with of our stay. A curt ‘what can I do for you' as if we were invading her time, is not good enough. A welcoming smile would make all the difference and it's not hard. Rooms were spacious but the foot steps from above during the night were annoying. Loved the bougainvillea and pool.
Positive side first: Great Rooms comfy and location really good to get around Palm Springs Bad Side: Two rooms booked for two couples 23rd Sept 22 . Currently as I write 8th Oct 22 after numerous messages, Screenshots to the Hotel and being completely ignored by the Hotel Management. We are still waiting our $200 deposit to be returned to our Bank card. We stayed in another Best Western in Phoenix a few days earlier deposits were returned straight away so WHY is this Hotel's management being so unprofessional. It's a shame we wont stay at this Hotel AGAIN !!!
This hotel is surprisingly affordable for downtown PS. Staff are attentive, curteous, patient, efficient. BfAST IS GOOD WITH COOKED TO ORDER OMELETTES. Wonderful foliage, hummingbirds, some shade on pool, spa. Great Happy Hr. with good prices, super tasting snacks, Margaritas...
I had a poolside room, super nice, not noisy at ll, the bed was once of the most comfortable I have ever been in, the location was very convenient , the grounds were beautiful . Breakfast can be a little improved upon but everything else was great
Since our first stay in this hotel about 20 years ago some things have changed for the worst. Location, rooms, breakfast etc are still good - but unfortunately during our last trip several groups of middle-aged, drunken americans occupied the pool area, whose drunken clamor could be heard through the whole hotel. They started getting drunk around noon and made such a big noise until the evening, that most of the other guests avoided the pool. And since the pool area has no restrooms and most of them never left the pool, you can imagine, where their gallon of beer and cocktails went. By 3pm the water in the pool was sticky and full of waste. It is bad enough that some people show such disgusting behaviour - especially in an area, where small children are present - but it is even worse, that the hotel encourages them by serving them one drink after the other directly to the pool. The management should make a decision, if earning some extra dollar by filling up a handful of drunkards is worth annoying all the other guests. And furthermore, a new building site on the adjacent lot blocks the view from the 3rd floor.
Great location. The breakfast was very good. rooms are nice and updated. The pool area was nice and great view of the mountain. They had a bar at the pool. The patio area tables and lights are a great place to have dinner.
This place has lots of charm and character, the pool area is gorgeous. We enjoyed frozen daiquiris at happy hour. The barman was extremely friendly and informative about the local area. The room was clean and spacious and well air conditioned although the unit was a little noisy. There was a great selection for breakfast served in a lovely room and courtyard area. Location is perfect for restaurants and Villagefest. Highly recommended and good value for money.
Beautiful, well maintained hotel with friendly, helpful staff, one block from downtown strip of restaurants and shops. The breakfast was delicious and filling, with many choices. The room was immaculate with a single serve coffeemaker and refrigerator. The breakfast was so good we didn't need to use the coffeemaker but all items needed were provided had we wished to enjoy in-room coffee. The pool area was well kept with a nice bar. There is an ice machine and bottle filling station in the pool area which was great. Pool towels were provided.
We enjoyed our stay at this hotel. While it's a little older, it's being updated and well maintained. There's a bar at the pool as well as in the hotel. The complimentary breakfast was great. It was a great value and I would highly recommend.
This is truly an exceptional property! Beautiful landscaping and an attractive Spanish-style building in the heart of downtown Palm Springs. The rooms feel luxurious, with great mattresses, plush bedding and a large tv. The full breakfast in the morning was an added bonus. It was very affordable, too, which I guess was due to special summer pricing.
I love this hotel and we stay here everytime we come to palm springs. They have excellent service, the hotel and the rooms are very clean, the hot breakfast is delicious, they make the best piña coladas at the pool bar, and the price is very reasonable!
I really loved this hotel. Especially how it was not crowded. Pool and bar area were awesome. Breakfast was great. Location was also great. Stayed in the larger room and totally worth it. I will definitely stay here again.
Visited Palm Springs for the first time, the hotel was in a perfect location and was able to walk around town for dinner and also to see some great shops. We were extremely pleased with our stay and the breakfast was a great treat.
The hotel's location was one of the main reasons we chose it. Our check in experience was great and they even let us check in early at no extra cost. Very friendly staff members and the room was clean and well equipped. We love the pool and the beds were so comfortable, the breakfast was very good too. The hotel exceeded our expectations and we will definitely be back.
Great location, you can walk to most of the shops and restaurants. Nice pool and bar area. Plenty of lounge chairs and chairs with shade. Bar also has food and there in a bar /restaurant inside lobby area. Great fitness area with AC a must for summer time. My wife and I come here couple times a year. Complimentary breakfast is pretty good. Only had one problem this last trip AC was very loud. We have never had this problem in the past.
Excellent hotel and amenities available. Delicious morning breakfast available and included at the hotel. Swimming pool was especially inviting and a beautiful surroundings. I will definitely stay here again while visiting Palm Springs.
The beds are AMAZING!! It was like sleeping on a cloud and the staff was so pleasant. I had some issues with travel arrangements and they made a stressful situation seem like there was no issues at all. Do not skip the continental breakfast, they have to many options and very delicious. There are so many things within walking distance, the location is very convenient. I will definitely visit again if a come back to Palm Springs.
Don't stay on the 2nd floor. Children loudly running back and forth in the room above us. The woman at the front desk said she would credit our card ten dollars for a inconvenience. But she never did.
The hotel is walking distance to most of downtown and the casino if it's not too hot. There is free parking a free buffet breakfast. The pool and jacuzzi are nice but small and can get crowded. Overall, a very good value.
the hotel is located in a very accessible area for food and other activities the staff was very kind and helpful You need to bring an extension cord if you plan to use a computer as plugs are at a minimum there are two usb plugs on the desk lamp but the lamp got very hot when using it. the other plugs are too loose and don't hold your plugs in place Breakfast was plenty and well maintained. Tasted great and had lots of choices the pool is average size and had a lot of people using it. the C building is the furthest from the lobby and pool and breakfast area. During the summer that is miserable to have to walk past all the hot air conditioners blowing by your legs. The elevators are hot inside as well. But it was 115 degrees ice machines were available by the elevators so that was nice and easy to use.
I normally stay at boutique hotels when I visit Palm Springs but this time I was traveling with my friend and her 13 year old daughter. I wasn't sure what to expect staying here but I was impressed how clean and spacious the rooms are. I did ask for a quiet room since I've read reviews about the clubs nearby. The location of my room was quiet (though on one of my nights I did hear the loud pipes).I was impressed, breakfast consisted of eggs, sausage, potatoes, cereal, coffee, waffles, fruit, bagels/toast/english muffins etc. I appreciated they had a lobby bar and gazebo bar (for those of us who enjoy a cocktail or two)! Overall, the employees are genuinely nice and happy. You can't beat the location, it's a 5 min walk to Palm Canyon Drive where the restaurant are and shops. Overall, my experience was pleasant.
If you like smelly hotel rooms, a lack of daily maid service, low-grade "free breakfast", and a cacophony bad music blaring from the pool area before 8 a.m., then this hotel is for you. I selected the hotel for its walkability to Palm Canyon Drive. It is indeed two blocks from the hustle and bustle of Downtown Palm Springs. However, it is rather rundown, its lobby is virtually nonexistent, and landscaping, described as lush in other reviews, is shabby and ill-kept. I used the tiny fitness center twice: An elliptical, stationary bike, and treadmill. Oh, and a weight machine that was not usable constituted this space. A galling process: A $100-per-day fee for "incidentals" is placed on your credit card until checkout. Why? Who knows? There is no wet bar in the room and the two bars [one poolside and one dominating most of the lobby] are deserted 90% of the time. Do yourself a favor. Don't stay here.
My husband and I stayed one night for a wedding and loved the location. The pool area was our favorite. So cute and the service at the pool bar was great. All staff was very friendly. Would definitely come back!
I Love this Hotel, always clean rooms, awesome pool and pool bar , bar: when open. Staff is soooo friendly. Best one for years is still front desk Scotty. Hard worker, and always friendly. Close to all you want to walk too.
We have been visiting this hotel for almost 22 years and we always enjoy ourselves. The ambiance is so beautiful and romantic with updated decor, gardens and fountains and the most excellent customer relations. The location is also the best. Park your car at check-in and walk to all of the finest outdoor shopping and dining, this will make your time spent at this hotel very relaxing and romantic. We are looking forward to many more stays, although we have slowed down on the visits a bit due to the increases in rates (understandably) but we will still visit a couple times a year. Thank you for the amazing team you have chosen to assist you in running this hotel!
Clean rooms, no carpet on floors so very clean, beautiful old building with updated interiors. Perfect location for walking around town and to most restaurants. The staff was very friendly and helpful. They provided us with a key for the bathrooms and parking pass since we got there early so we could still be comfortable walking around the city while waiting for our room.
I can't say too many good things about my stay. The grounds are lovely. It was idyllic seeing the humming birds and doves every morning. And the butterflies made my day. My room was clean and quiet. The pool bar was fantastic and the happy hour every night made my day!
We planned a family trip and we're looking for a central location as a home base to explore the area. The hotel is in a perfect location to explore Palm Springs and Joshua Tree National Park. It is one block away from the main downtown and walkable to great restaurants; easy drive to Joshua Tree and other attractions. It was an oasis away from the bustle of the town; our kids enjoyed the morning breakfast - a great way to start each day and using the pool to cool off after our daily excursions. I would recommend this hotel to others looking to get away and for a good value.
Everything was easy and clean. The hotel is the perfect size, with lots of cozy outdoor spaces to sit at or lounge by the pool. It is within walking distance to so many restaurants and shops, and only 4 miles to the Palm Springs Aerial Tramway. The pool / pool area was spotless. The breakfast room was also very clean and tidy, and the free breakfast was delicious. I would recommend this hotel and would stay here again!
A lovely compact hotel in a nice setting extremely convenient for nearby shops and facilities in Palm Springs. Breakfast was included and was the only slight disappointment in that the same fare was available and another hot food choice such as bacon or ham would have been welcome. The room was very clean and ours was beside the pool so a short step out to the pool deck. I would recommend this hotel and we would be very happy to book again whenever we travel to Palm Springs in the future.
To be honest it's all about where it is. It's moments from all the action. Good pool and reasonable "free" breakfast. Staff a little too meh to be memorable and for the money your should expect more. Noisy currently (spring 2022) as hotel being constructed next door.. It's OK.. but not great TBH
This review is for a stay during the 1st week of April. If it was all about "location" it would be tops, but there's more that goes into the actual stay. Positives: It's close to the main strip of PS, as well as the Gay area for shopping, restaurants & bars. It's pretty quiet considering it's proximity to everything, other than construction going on next door on one side (progress) & the whine of a "Cooler" on the roof of a building on the other side of the hotel. The rooms are clean & there is a decent breakfast each morning from 7:00-10:00. I like the lateness of the time. The pool is very nice, although small, & the spray misters and cabanas are a very nice & welcoming touch. The pool and jacuzzi stay open to a decent hour (10:30 pm), although I would like for it to be pushed to at least 11:00. Early check-in, when there's a room available is very nice. Negatives: Blackout dates of when you can use points & the cost in general, even for a BW Plus. Cost of location, sure, but BW has a habit of having blackout dates, including up at Big Bear & elsewhere, on those locations. It takes away from being a Rewards member. Also, what's the point of pre-check in if you have to check in again at the desk. If it's about the crazy deposits you have to pay for each night of stay, they should already have that info when the room is booked, with or without points. High deposits for each night just makes it feel snobby and maybe not trustworthy, especially of your rewards members. With Hilton check-in, you use a code they send you to get into your locked room.... No desk check-in. Imagine that? No complimentary water, but there were 2 bottles of water, at $5.00 a piece, waiting for you in the room. lol...My friend's thought it was a joke. As I complimented the hours of when the pool & hot tub was open, the pool boy being pretty brisk about getting out is not. Sometimes you lose track of time & or you don't always have your phone on you. All and all it's a very good place to stay due to it's location of being close to where the action is. Desk Service was nice. Rooms were fresh & smelled clean. Breakfast was good every morning. The pool/cabana area is nice.
We had a great time staying at Las Brisas hotel. The location is ideal. It is in downtown Palm Springs and within walking distance of everything. The pool area is beautiful. There are many little courtyard and sitting areas. We ate breakfast outside everyday and loved it. The staff is very nice and accommodating. This was our second time to stay here and we'll definitely be back.
Have stayed here 3 or 4 times now. Good staff, nice pool, rooms are fine'. Wi-fi is good. Good breakfast ,(free), although the main feature(eggs, potatoes, and sausage patties is the same every day. To be fair, there are waffles, oatmeal, muffins, etc. Seems like downtown Palm Springs is getting a little louder at night on the streets though. Can walk to all bars and restaurants and shops
This is a hidden gem. I'm a repeat guest for over a decade and I've never been disappointed. Walking distance to a lot of shops and restaurants. Staff is very helpful. Free breakfast has a nice variety
The hotel ground were absolutely beautiful. They are lush. It doesn't feel like you're in the desert. Feels more like Tuscany garden. Plenty of relaxing water fountain features. There is a full bar next to the pool that has happy hour from 4-6.
Last weekend two friends and I stayed the the BW Las Brisas for a girl's weekend. The BW isn't luxury, but it's a great affordable option when visiting PS. Well maintained, clean, and in a great, walkable location - close to restaurants, bars, shopping. The landscaping is beautiful - huge, fuchsia bougainvillea & pretty native flowers really set the vibe of the hotel & make it feel more boutique than chain. The pool is very chill, so if you're looking for a club/Rehab atmosphere, it's not here. But there are plenty of chairs & shady spots. Decent breakfast, and nice that it's included in the room price. I would recommend the BW for weekend getaways with friends, families, low-key/chilled out trips, probably not for wild bachelorette parties or honeymoons.
Noise everywhere: constant loud air conditioners throughout the complex, noisy garbage disposal nearby our room, construction next door. Trying to relax by the pool, and of a sudden the loud a/c goes off in a room behind us. “Service” over three days consisted of perfunctory front desk and no room cleaning, towel change, bed making (we were told these were “by request”—hardly a hotel experience). There were no attendants near the pool, and many guests claimed lounges all day by leaving towels but not lounging (that we saw). Room was clean when we arrived, however. Wi-Fi worked, then didn't until we called. I just think for $730+ For three nights the experience was quite “meh.”
We went for a warm get-away. It couldn't have been better. They gave us a nice, quiet room on the third floor. A new hotel is being built across the street but the noise was very minor. Our hotel was getting major tile roof repair but there was almost no noise. The pool is large and has an adjacent hot tub covered with a shade structure. There were plenty of lounge chairs. The staff could not have been nicer. Location was key. The main street is only one block away with a great variety of restaurants. We wou;d stay there again. We didn't need a car & only 10 minutes from the airport.
We arrived after dark as we had car trouble and other assorted issues. Parking lot was pitch black and you couldn't see adequately to get things out of the car. We were assigned a room far from the lobby but were told we HAD to enter through the lobby which was totally out of the way to get to our room. I am handicapped and always request a first floor room but was given an upstairs room which was difficult to get to. Ridiculously, there are 3 buildings and the same room numbers are used on all 3 buildings instead of every room having a different number. It was VERY confusing.!! We had a hard time finding our room. Ice situation was even more ridiculous. Then, it took MANY trips to get any ice to your car as most RIDICULOUS of all, you were NOT allowed to bring coolers into your room. Had I known this, I NEVER would have stayed here. I do mean NEVER!!!!!!!! I have been traveling for about 2 months out of the year for the last 25 years and have NEVER encountered such a thing. NEVER!!!!!!!!!!!! Both my husband and I have health issues and needed our things but couldn't bring them to our room and had to make MANY trips to the vehicle to get what we needed and try to keep our food from spoiling. Unfortunately, sleep quality was poor. The A/C unit was the loudest I've ever heard. I turned it off for awhile but got too hot so had to turn it back on. At least it covered up the music from outside late at night and the odd popping and creaking noises we kept hearing from the whirlpool area and the neighbors banging around at all hours of the night. I do believe that the room above us was using their whirlpool all night long. We heard lots of noise and water running. It was nice to have a jetted tub for two. The hot soak felt good, but the jets didn't do much for massaging. There were no towel hooks around the sink which was inconvenient. This was the only hotel we stayed at on a 3 week road trip that did have a make-up mirror and adequate lighting to see to apply your make-up. Other good points about the room were that the bed and bedding were very plush. I liked the nightstands and pineapple lamps. However, I REALLY didn't care for the cheap, tacky laminate flooring. It reminded me of a Motel 6 and was VERY out of place with the rest of the decor. If the cheap, tacky floors are the reason you are not allowed to bring coolers to your room then they definitely need to replace them. If you want to sleep late, forget it as the construction next door starts promptly at 7 AM. I was already up as we had a busy day. If you want to relax around the pool during the day, forget it. Heard that the new building is a Best Western, so don't know what will become of this property. The new building is blocking part of the mountain view. Breakfast was typical hotel fare. I did not understand why there was an attendant to serve the hot items but you had to plate everything else yourself. So, how is that cutting down on germs????? No one was wearing masks or gloves. Food was just OK. Eggs were powdered not real. Sausage was surprisingly good, not greasy or spicy. There is yogurt and toast, apples and oranges, but no bananas. At least you could eat in the courtyard which was pleasant. The hotel itself is beautiful with Spanish architecture and lots of beautiful flowers. There are many outdoor seating areas. I had hoped to arrive earlier so we could have drinks and take-out dinner in the courtyard, but it didn't work out. The Fisherman's restaurant directly across the street has good food and quick service. Unfortunately, the no cooler policy is RIDICULOUS and sleep was difficult due to assorted issues.
Wonderful location - only a block or two to numerous restaurants, shops, etc. Hotel rooms were huge and came with a refrigerator. Room also had a jacuzzi tub which wasn't really necessary; we never used it because it would take forever to fill the tub. Breakfast was provided and while there was plenty of food, it was very repetitive, offering exactly the same thing every day.
Beautifully landscaped. Very peaceful and pleasant pool area with happy hour service! Very comfy beds! Decent breakfast! All staff very friendly and helpful! So convenient to Thursday night market and downtown!
Our favourite hotel in the heart of palm springs. It is in a Great location. Right beside all the downtown shops and restaurants and the Thursday evening Street market. The hotel is also fabulous. Verandas around every floor with sitting nooks with comfortable couches and chairs for an outdoor happy hour or even to eat a takeout dinner. Great breakfast and it is lovely to be able to sit at an outdoor table in the breakfast area or around the pool to eat. It also has a beautiful pool area for a very relaxing and comfortable afternoon.
The complimentary breakfast was more than we expected, there was eggs, sausage, potatoes, fruit, cereal, waffles, coffee and was fresh each morning. The check in staff was quick and upgraded us to a room with a jacuzzi tub. The hotel is in a great location close to everything.
This hotel was reasonable, clean, staff was extremely nice, rooms are a great size, great location, easy walk to downtown restaurants and shops, breakfast was great. All around best hotel I've stayed in for some time, especially for the price. We had a large group and Jason, the coordinator, was great!
There is a large construction project immediately bordering many of the rooms, the pool, and the breakfast area. Despite specifically requesting a quiet room, the drilling/hammering was quite loud in the room at 7 am and all day. In general, the hotel has a loud location because it's a small lot surrounded by construction, busy roads, and late-night bars. The hotel adds a "utility fee" to your bill, a sneaky attempt to pass off a hotel resort fee as a tax. The front desk agent even (incorrectly) claimed it was a tax. The rooms are fairly small--standard motel layout--but have modern furnishings and were clean. Grounds are limited but nicely landscaped. The pool area has a bar; it's small but nice for a motel. The breakfast was just okay. Covid FYI: We visited 24 hours after Palm Springs lifted its mask mandate, and almost none of the staff wore masks. (At most other places in town, they still did.)
ive been going to Palm Springs for 7 years and this is the only hotel ill stay at. the location is pefect, amenities are good, the grounds are kept very nice. overall a wonderful hotel to stay at. they offer many options for a great breakfast every morning and sitting at the pool offers great views of the mountains. the drinks from the pool bar are good as well.
Loved it! The staff was so friendly (especially Olivia) check in was a breeze. The lobby was clean and relaxing. The outdoor areas (all of them) were so nice. Very pretty flowers and greenery everywhere. Fountains and a waterfall by the pool. The drinks by the pool were also wonderfully made (again by Olivia) I would recommend the breakfast and sitting out doors to eat. It is easily located walking durable ti shopping and downtown restaurants.
We were traveling through from Napa to Phoenix traffic was horrible and we decided to take a break in Palm Springs. We wanted a downtown experience and this location was perfect. We were able to walk to shops and restaurants within minutes. You never know when you're looking online however the other reviews helped us make our decision. There is a construction in process next door. It's pretty obvious because of its size no surprise there. We are not that noise sensitive and the noise from the building in the morning was not bad. They do offer a full breakfast which we normally don't take advantage of. But it was very adequate including a server to avoid food contact with other guests. We had such a nice time we stayed an extra night. They have happy hour, a full bar inside and a pool bar. Nice areas to sit around and relax.
Great location, nice bed/ linens, great poolside w bar service and hot tub. Rooms very clean, fluffy towels and daily service. Vintage Vibe and though not like expensive Modernist hotels today it's a good price w full breakfast. Front desk seemed a bit lo key but nice
Best Western Plus hotels are locally owned, but meet Best Western quality standards. This is a beautiful property with very clean, comfortable rooms. Ours had the largest spa tub we have ever encountered! The property includes a bar, swimming pool, hot tub, fitness center and complementary hot breakfast. Ample parking. Beautiful three story Spanish-style complex with nice grounds and bougainvillea blooming through out. Somewhat spendy, but much, much more reasonable than the Palm Springs name brand resorts.
Super happy with this hotel! Superb location - many restaurants and shops on the main strip in Palm Springs are within walking distance from the hotel. Staff is just wonderful - friendly, helpful and professional. Pool area is beautiful (though we did not personally use the pool facility). Room was very clean and parking was free! (Unlike other nearby hotels). Tomorrow we explore Joshua Tree NP! Would definitely stay here again!
The Best Western Las Brisas is competitively priced and a good value, especially when compared to other downtown Palm Springs Hotels. The amenities of the pool, hot tub, bar and breakfast make this hotel full service. If you have any issue, even a small one, let the staff know and they will address it quickly. We had a noisy room due to a nearby night club, which then hotel cannot control, but they made courteous changes for us. Tough to beat this hotel for a downtown place to stay.
This hotel has a major construction site next door. There is no communication of this prior to reservation on any BW site. Noise starts at 7am. Most rooms directly face site, as well as, pool, pool bar, and breakfast courtyard. Jack hammering, saws, trucks create a less than pleasant environment for a relaxing stay. I would avoid this hotel for many months to come with the noise issue and lack of local management's transparency.
Spent 2 weeks here 10 years ago. Lovely to return. Staff on front desk were very quick and professional, thanks Scott. Room was dated and noisy air conditioner. But clean and cozy. Won't hesitate to come back again. Love the location, lots to see within walking distances.
So many great things about this hotel, let's start with the location. It's one block from the main drag and surrounded by some great places to each (Bill's Pizza, Sherman's deli, Fish Grotto, etc.). They have a great breakfast layout, no breakfasts in a bag like some places. The pool isn't large but it's quiet and intimate. There is an impressive full bar near reception. And if you like walking or jogging, you can easily map out a couple of loops that take you through Old Las Palmas, one of my favorite places in Palm Springs. Lastly, the staff really make you feel welcome!
Very nice property. Can't beat the value and location. Property is easy to access and right where you would want to be to explore Palm Springs. The landscaping and pool area are very nice. I would definitely stay here again.
This hotel is well situated to easily walk to shops, restaurants and museums. It is clean with a hot breakfast provided in a covid safe manner. All staff we interacted with were polite and helpful. Well kept gardens, patios and pool. We had a wonderful and relaxing first time to Palm Springs.
Ok I just love this hotel. The reception was great, I wish I could have written down the girls name who checked me in. I believe it started with the letter D and was a supervisor, anyways she was absolutely amazing. The customer service I received was great and very easy to understand the check in. A lot of people really need to understand that they make the check in experience go really easy and any requests I had on file was read back to me me and properly delivered. Management please take notice of this and I thank you for this type of service!! The property has a little bar at the pool and in next to the lobby. The grounds are top notch and super clean, the grounds crew was outside working on the mornings and I never saw any trash anywhere. Omg the rooms!! Beautiful, clean, SPOTLESS! I had a room with two queen beds, third floor, pool view. The mattress were so comfortable and omg the pillows were great. Truly had a great sleep. Water pressure, temperature was good too. Sat outside the room just to relax and also just to listen, I like to see if you can hear noise and it was crazy quiet to be honest. AC and heating unit worked great and wasn't loud at all. I myself work for Best Western and let me tell you this is a honest review, this is far higher then a plus. They make you feel welcomed and this location is in a SAFE AND PRIME LOCATION!!! I can't say enough and will be back for sure! Thank you Las Brisas team, you are a true gem! FYI my room was B306 which I loved!
We travel to Palm Springs often and decided to stay in this conveniently located downtown hotel. We were very pleased with the staff, amenities and location. The room was very comfortable and clean, a nice pool area, and the staff members were very enthusiastic and responsive. Best location to start your Thursday Village Fest stroll up and down main street. Definitely a hotel we'd recommend to friends and family!
This hotel is amazing. It is a jewel in Palm Springs. It is centrally located, and the rooms are excellent and worth the value paid. The staff is top notch and extremely helpful, friendly, and caring. We will stay here every time we travel this way.
My husband and I had a wonderful overnight . We loved the European feel with the lovely water fountains, courtyards and sitting areas. Checking in and out was quick and simple. We loved conversing with the very accommodating bar tender at the pool. If the price is right we will be back again.
Nice looking hotel in a good location for getting anywhere in town. Hot breakfast included is very convenient though is the same every day. Staff are friendly and polite. We had a room on the lower level by the pool. It was a high traffic area and there is little noise insulation. The walls are also paper thin between the rooms, and the air conditioning unit was very noisy too! Overall a good to average stay - probably would have been better to request a higher floor.
We love the location - you can walk to most places in downtown Palm Springs. The staff was excellent from the front desk to the breakfast room. The breakfast is always good with several options- we love the waffles! We also enjoyed the hot tub but even thought the pool is heated, it was a little too chilly for us in December. Our son used the exercise room and liked it. Overall, a great stay over the holidays!
The Las Brisas has always been our go-to in Palm Springs for the location, amenities ,cleanliness, protocols and friendly staff. This was our third time here this year and we will be back again as soon as possible.
My husband and I had an absolutely wonderful stay - wonderful grounds and room, delicious and generous hot breakfast, very helpful and friendly staff, located in a lovely area, felt safe - and we will make return reservations on our way back to CA from AZ.
Bar is a little pricey and we had an adjoining room with some noisy neighbors. Excellent breakfast. Bill seemed to have multiple fees in addition to taxes. Convenient parking. Nice pool and hot tub and pool area had shades and comfortable lounge chairs.
We have stayed there in the past and always enjoyed it, so we stay there every time we go to visit our friend in Palm Springs. It is located near the center of downtown Palm Springs, within walking distance of shopping and restaurants. The rooms and grounds are well maintained. They offer a free breakfast which is quite good. The staff is friendly and helpful.
We stayed here while visiting family for Thanksgiving. Check in as quick. I had received an e mail with 2 $20 gift cards for Best Western. At check in I asked to use them and if I needed to print them out. The gentleman took a picture of my email and told me no problem. They were not applied to my stay. Room was fine Only a few quirks. Cabinet that holds the refrigerator and coffee maker. I pulled out the coffee maker, but you had to open both doors to open the refrigerator. Having stayed in 3 other Best Western Hotels this trip, I was happy to see the pump style shampoo, conditioner and Body wash. Only to realize you had to keep pumping them in order to get out enough to use. It was frustrating. I also was put off by the no coolers or wet things on the furniture. I understand being told at check in. The signs in the room was too much for me. It made me and my daughter uncomfortable to place anything there.
Our stay here was very restful for Thanksgiving. We enjoyed the pool and jacuzzi as well as the hotel courtyard area at Breakfast. (Make sure to avoid staying in the B building rooms facing the nightclub noise on the north side of the hotel. There is late night noise on that side and it would not be a restful evening.) We stayed in room A301 on the southwest corner of the property and it was ideal. Close walk to Palm Canyon and many shops and restaurants. I highly recommend a hike through the Indian Canyons.
We have stayed in 4 different BW hotels on our California vacation and this one was by far the worst experience. Tiny rooms that desperately need update and repairs, extremely loud music from the adjacent bar ever day from 9PM till 1AM. This hotel is definitely not a BW Plus, should be downgraded.
I dont look to a best western for luxury but this hotel was at least as good as higher end brands. 1) Location: Perfect. Across the street from the "main strip." 2) Staff: Excellent. Friendly, attentive & very capable. 3) Rooms: Super comfy beds, very clean. Loved the hardwood floors rather than old dirty carpeting. Lots of great spaces to stow luggage, shoes, extra bags. 4) Pool/Hot Tub: really nice landscaping. Pool is clean & heated to the perfect temperature. There is a nice bar poolside, again staffed by very friendly, capable people. 5) Breakfast has nice options & a beautiful patio where you can enjoy your morning coffee. 6) Free parking, wi fi & breakfast make this hotel a wonderfully affordable option in the heart of Palm Springs. We saw some reviews mentioned noise from the bar next door, but we found that, by midnight, it was much quieter. The bathroom fan worked well for us as a noise buffer. Our family will definitely stay here again.
There was a hot tub in the room which I think was unnecessary. The hot tub running from the next room could be heard clearly. The floors were wavy as if there was a flood. My key rarely worked on the first try.
My family was excited to stay in Palm Springs, but this place ruined our trip. We got very little sleep due to the absurdly loud music/thumping from the bar next door (it was at its worst from 1 to 2am). I had seen noise mentioned once or twice in reviews so had explicitly asked on three separate occasions for a quiet room, but they screwed my family (if they tell you a room on the third floor is "quieter" don't believe them). Otherwise, the exterior is pretty, the pool is nice, the cleaning staff didn't wear masks, our room was tiny and dark...but none of that really matters when you're a sleep-deprived zombie. If you want a convenient place to party all night, this would be a good choice; if you do want to get any sleep, don't stay here.
Las Brisas is a great location with a beautiful courtyard. The pool and poolside bar are nice to have and really added to the enjoyment of our trip. The rooms are good size and the amenities are great. The garden courtyard was very clean and the flora - beautiful.
Bar on the north side plays super loud music until midnight. the staff never told me about it. I had to leave the hotel at 6 pm and go find another place. they said they won't reimburse me unless they can resell the room. so don't get a room on the north side due to the music.
We were so pleased to discover this gem of a hotel. It's location one block off the main restaurant/shopping street was so convenient for a leisurely stroll, grabbing a meal, catching the Veterans Day parade or doing the Walk of Stars. The grounds are beautiful, well-kept, and private from the street. The pool is large enough to accommodate many guests without feeling crowded (depth 3ft - 5ft). Lots of lounge chairs both in the shade and in the sun. Lots of side tables for those orders of delicious nachos and drinks from the bar! (Food served 12-3pm). Misters over the chairs kept us cool. Fountains and flowers everywhere! Request a room not facing the bars; we did experience noise and were immediately moved to a quieter room upon request. The staff were friendly and helpful. The free breakfast is better than your standard continental, with hot options, but is the same each morning. I loved eating breakfast by the pool and not needing to leave the property first thing in the morning to get food! Lots of free parking. The rooms were clean. The rooms show their age and are due for a refresh, but I would rather pay lower prices for an outdated room anyway, as we spent so little time in the room! The location and pool area of this hotel are just wonderful. I am definitely hoping to return.
This is my favorite hotel in all of Palm Springs! There have been many changes in the hotel with remodeling and the covid virus. All for the better I must say. I always get my same 2 rooms since I have to take care of my partner with health issues. I drive right up and unload in a few steps. The new staff was very accommodating and professional. They went out of their way to help. The new manager Jason Villers is an asset to the property. Very kind and helpful. I cant wait to go next time for my birthday...I will be 70 and I wouldn't want to go or stay anywhere else.
The hotel was in a prime location, one block away from Palm Canyon Drive where all the restaurants & shops are. No need to use a car. The hotel appearance was the Spanish style with many fountains. The decor was not the modern style but has its own charm. The room had hardwood floor instead of carpeted. We were in the top floor, room 306, looking down to the swimming pool. Thanks god that we were not near to the bar where it was so loud until midnight. The bed room size was average and a bit cramp with many furniture. Bathroom was small. Breakfast was table order service style with limited menu. The same items were offered everyday. I would stay here due to the location and the free parking. Everything else were average. When we needed to change our reservation to accommodate our daughter at the last minute, we talked to Jessdyn at the reservation call center. He was extremely understanding and helped us to request a roll away bed to be added to our King room. He also requested the hotel to give us a microwave. We are seniors with special dietary needs. Having a microwave during the 4 night stay was very appreciated. We were thankful to Jessdyn.
Despite a glitch that meant four phone calls to straighten out my confirmed rate, this Best Western came through with its great location, nice pool, good breakfast and comfortable room. Staff served a hot breakfast – eggs, potatoes, waffles – rather than its traditional buffet style to be Covid safe. Bright magenta-colored bougainvilleas festooning the walls and the pool side bartender give the property a resort feel. It was an easy walk to several good restaurants and bike rental shop. Our room on the front of the hotel was quiet, but take note if you're booking a room on the Arenas street side -- you will hear the bass thumping from several nightclubs in this area.
After booking a hotel in desert hot springs that was not so savory, we were delighted with this gem of a place. The place was clean, easy to get around without getting lost and all of the staff were so friendly. The rooms aren't fancy but they are clean and the beds are super comfy. The blackout curtains let us sleep so great. The pool is not huge but the setting is quaint and charming. There's a bar by the pool and Addam with two D's was awesome. Made great drinks and was very funny and made us feel very comfortable. We were close to so many great shops and restaurants and the free breakfast was amazing! Don't forget to leave a tip for your awesome servers!
Las Brisas Best Western Plus is handy to downtown Palm Springs and offers some great amenities: hot tasty breakfast, beautiful pool, USA Todays in the lobby. Minor complaints: we had a first floor room which was noisy at times and our room keys stopped working twice during our 5-night stay. (We were accused of keeping them in our wallets, near our credit cards, which was never true).
I had to book a last-minute trip to Palm Springs stayed at the Best Western Las Brisas was pleasantly surprised by the cleanliness service and the pool bar amenities Addam was an awesome host! If you have to make a last-minute booking to Palm Springs I do suggest Best Western Las Brisas for its price location and overall service.
We booked this primarily for it's location adjoining the gay bars located just to the north of the hotel. That proximity is a double edge sword, in that most nights, the noise from these very same bars could significantly impact rooms on the north side of the hotel, particularly in the B buildings. Even on the west side of the A buildings, there is a lot of morning noise from traffic on Indian Canyon Dr. There is also an active large construction project right now on the south side of the hotel. None the less, the room was comfortable, and the pool area was very nice. The morning breakfast was only OK. We did like that we could walk to nightlife and restaurant venues.
Overall the property surprised us. It beat our expectations on all counts. Location- very close the the Main Street activity area hence closer to all restaurants Ann's pubs. Staff-the staff were courteous and helpful Breakfast-decent spread Parking- parking is free Rooms- well proportioned clean. Highly recommended
I booked over a month ago, but I asked if I could get something on the 1st floor or need a parking space (I injured my knee, ACL). Our room was as far away as it could be. The front desk didn't even listen. Large room, but the floor was dirty, dust on lamps, some of the sockets didn't work, the shower needs HELP. Not enough parking spaces.
My husband and I stayed for our first night in Palm Springs and were impressed with the whole experience, especially given the price. While technically a motel, it did not feel like one. We received a warm welcome at the front desk and learned about all the amenities offered (free breakfast, beautiful pool and bar). Our room was spacious, clean, well air-conditioned and bright. Best of all was the location that allowed us to walk to all the restaurants and shops. We would definitely stay here again.
Great location to downtown Palm Springs, close to restaurants and shops. Fisherman's Market Grill is right across the street. Poolside Bar is fun while hanging at the pool and lobby bar was fun after a day of shopping and exploring. Free hot breakfast was a nice option to enjoy on the patio. Street noise could be an issue if your room is streetside.
The location of this hotel is excellent for waking distance to downtown where you will find numerous shops and restaurants. Bathroom is small but adequate. Full breakfast with many choices. Lovely outdoor eating socializing area and pool!
The Staff were very helpful. Place was very nice and very close to everything. Walking distance to all the shops, restaurants, casino and clubs. The rooms were very clean and comfortable. The hotel had a whole Spanish Hacienda feel and look to it. Beautiful landscaping. The pool and hot tub was very inviting and relaxing.
This hotel is located downtown close to restaurants and only a few minutes from the airport. Nice pool and spa tub area and the pool bar is a nice addition. I had booked a room on points for one night and was looking for an upgraded room and they had already done that for us. Great service and much appreciated. Room was extremely spacious and well appointed. All the staff were professional and friendly. The complimentary breakfast selection was very good and there were lots of tables outside on the pool deck.
A lovely relaxing stay in Palm Springs. Staff & amenities are top notch. Right across the road from Center of Palm Springs. We had a lovely hot breakfast at the outside tables. Indoor ones are all new.. very nice.
Love, love, love, this hotel. It's centrally located so that you can park your car and walk to downtown for dinner or shopping. All staff at the hotel are nice and pleasant and the hotel itself is very clean. The hotel itself is quiet with beautiful views of the mountains. We've stayed at this hotel many times and haven't had one bad experience.
The staff were very friendly. The morning breakfast included warm and cold options. The pool area is small but beautiful landscaping and relaxing sounds. The rooms were cleaned. Overall great experience. It's walking distance to restaurants and it felt very safe to walk at night.
We stayed here 3 nights and it was great. A large, well maintained property with nice and clean rooms. The room had a refrigerator but no microwave. We loved sitting by the pool and ordering various drinks from the pool bar. There is also another bar just next to the lobby. It was so much fun! The hot breakfast was good also. The breakfast room has adequate seating or you could sit outdoors by the pool. This hotel is just a block away from all the entertainment and restaurants on Palm Canyon Drive. We will definitely be back.
I have been coming to this property for a very long time. The location is PERFECT. Cross the street and you are in the heart of downtown Palm Springs! The hot breakfast was a nice change from the COVID restrictions. It was clean, well-stocked and delicious. The room was so comfortable and nicely updated and clean. We enjoyed the pool area and food and drinks from the bar. I never see my car when I'm there. It's the best spot to relax and unwind!
It was a great room! If you go get the room with the hot tub inside the room, it's huge!!! Worth it and the view is awesome, the food is great and it's right across the street from downtown Palm Springs which is great for bar hopping or going to explore!
Beautiful hotel in a perfect place, staff are welcoming and the room is very clean Located near every restaurants and shops, parking is convenient Breakfast is perfect and the swimming pool is beautiful.
This hotel is in a great location, property is beautiful and the staff is amazing! Scott will make you feel so welcomed! I also love having the cabana bar so close to the pool and they have amazing food! Definitely have to have Chris make one of his specialty drinks!
Whether it is an all girls trip or a get-a-way with my husband, I prefer to stay at this hotel in Palm Springs. The staff is always so friendly and helpful, the rooms are clean and updated, the breakfast buffet is yummy and the pool is refreshing.
This is a great hotel in Palm Springs. The rooms are comfortable and the pool area is awesome. It's near enough to the center of town to walk but is still quiet. A full breakfast was being served and the staff is attentive & friendly.
Walking to the best Bars and Restaurants is the best way to go. Make sure you have the Happy hour at Sammy G's. The Street Bar is a nice way to start your weekend. Keep in mind the drinks there are free pour and use Uber if you lite it up.
I would definitely recommend this hotel. Staff are very accommodating and friendly. Atmosphere is awesome. Close to everything. Centrally located. Breakfast is a full breakfast, waffles amazing. Love it
This hotel is lovely with beautiful flowering plants and Mediterranean architecture. The pool area is very nice, the service was friendly and accommodating, and breakfast was very good. We didn't use them, but there is a restaurant and bar at this location which is very convenient.
Great location. We stayed during the covid time. Very close to the Cactus to Cloud. hike. We enjoyed a very good breakfast. And we have lots of choices for dinner near restaurants. Couple of friends shared the room.
The staff is friendly and the location in downtown Palm Springs can't be beat. However, the room was cramped and dark -- hardly restful after a long day of driving. In retrospect, we should have asked for a different room. We were given a room near the stairwell, subjecting us to all the sound above from poorly-behaved guests. Around midnight, two guests a floor or two above us had a shouting breakup. Morning was broken with another guest on a phone call outside near the stairs. No, we didn't call the front desk, as they finally shut up.
We stayed three nights and the bed was so comfortable and the room was great. The location was fantastic with walking distance to so many bars and restaurants. The best part was the staff (Addam at their pool bar) and Joe at the inside bar. We throughly enjoyed our stay and look forward to returning to this location to stay. I highly recommend this hotel.
We stayed for Mothers Day weekend and it was a wonderful visit. The hotel staff was friendly upon checkin, the room was clean and comfortable. It's equipped with a coffee maker and fridge! The hot breakfast was really good too. The highlight of the stay, without a doubt, was Addam! He was wonderful, kind, hospitable and an overall amazing person! The food and drinks didn't hurt either. Highly recommend! Already booked our next stay!
We spent 3 nights over Memorial Day. Very central location for downtown Palm Springs. Easy walk to great restaurants. The breakfast was good, especially the atmosphere sitting outside to eat. Great service from Scott at the front desk.
This is the fourth time we've stayed at Las Brisas. Great breakfast and pool area. Within walking distance of Downtown Palm Springs. Restaurants, bars and casino. They have a great bar area by the pool. Lots of parking. Across the street there is a great seafood restaurant.
I have stayed at this hotel twice already and have recommended it to others who have also stayed there. We all love it. It is a very beautiful property and the staff is wonderful. I recommend this place to anybody who is looking for a great place to stay. It's nice and also like 5 minutes walking distance from the main strip.
What a great location in Palm Springs. That is just the start. The rooms in separate buildings were a huge plus as it adds a feel of “ not just another hotel”. After a long drive with the usual So Cal traffic delay of a hour and a half, we checked in, got settled, and went to the pool bar for an unwinding drink. The bartender was engaging, nice guy. Despite reviews of noice, we had a quiet night. Breakfast wast a good start to the day. This will not be the last time we come here on our overnight trips back home to Arizona.
Looks and feels like a southwestern boutique hotel in the middle of downtown Palm Springs with walking distance to restaurants and boutiques. Staff members were masked and socially distancing was practiced. Their pool and free breakfast was cool as well.
What I liked: * one block from downtown Palm Springs' major shopping and dining street - the "Palm Canyon Drive." There is also a free parking garage right across street from the hotel. Excellent location, perhaps the best compared to nearby hotels and hotels on the Palm Canyon Drive. * Modern room amenities * Great front desk and cleaning service * Wonderful breakfast What I disliked * The exterior building may need to be repainted in order to look "newer" Overall, enjoyed my stay there, 4.5 out of 5.
This hotel looks great online and based on the reviews thought It would be a great location to stay while in Palm Springs. Sorely disappointed the rooms were tired and in need of a refresh. The hotel overlooks bars which were loud the food was basic at best no imagination. The vents have dust on them doesn't look like there's any cleaning done above eye level. Disappointing as this hotel indicates its taking extra steps to clean in the Covid era we are living through. This was especially noticeable in the bathrooms. It's weird to have outdoor carpet everywhere it just looks dirty. The breakfast area felt more like a cafeteria was just expecting better sorely disappointed.
I've stayed in many hotels but this hotel topped them all ! From service, to room, to amenities everything was a 10/10! Breakfast was delicious and plentiful (and free) outside is beautiful and service made everything better. Only complaint was the noise from the room above at night but of course front desk fixed the problem right away ! So many asked me where I vacationed at and I was more than happy to recommend this hotel !
It was a nice place in downtown town Palmsprings good walking to the Donut shop. Space space it is hard to get 200 characters to write that is a lot of characters to write don't like to write that many characters
Las Brisas was an enjoyable end to my first travels since December 2019 (due to COVID). The hotel followed social distancing rules. Set up their Breakfast to include hot items that were served to you. The variety was very good and I thought the cleanliness of all public areas was superb. Would come back any time I'm in the area.
Nice and clean. Andrew at the front desk was great and welcoming at check in. The room was clean and spacious. Internet was an easy connect and was a great quality for a hotel. Pool area was clean and tidy. Breakfast was pretty good considering. I'd stay again!
Can walk anywhere downtown from here. Pool area nice and friendly. Great value over all. Request a room away frim the street as the street noise can be annoying (not the hotels fault, the price you pay for the location. Would defibately stay again.
I wish I did more research on this hotel/location. I thought asking for a quiet room away from the pool and elevator was smart. Little did I know this would put me in a room facing the busy street where cars/motorcycles with LOUD engines would interrupt my sleep. Accompanying the vrooms of the cars were the repeated sounds of bass loud enough to overpower my box fan that I use for white noise. Apparently the hotel calls the police when they get noise complaints from the guests. I understand it's out of the control of the hotel but this soured my stay and will not be a repeat customer. Everything else was great - location, breakfast which I ate by the pool, free parking, nice room (although the AC was a bit loud).
This stay was just as great as my last one a few years ago. It was nice and clean with friendly staff in the pool cantina. Movies on the tV for my grandson and great breakfast food in the morning. Big variety
My room was in C building, and close to the two bars that back on this property. It was very LOUD both nights (Sunday and Monday). Not able to block out the sound even with the TV and the AC on. Didn't sleep. Wasn't happy. When I called the desk the first night after checking in and hearing the music, I asked how late the music went. They said 1030 pm. But the music lasted much later -- the band stopped at 1030 but the in-house sound system inside the bar went on til wee hours. I asked the desk at hotel also if the same would happen Monday night and they promised it wouldn't. However -- it did. This hotel needs to invest in soundproofing the walls, doors and windows at a minimum. Liked the location, but its not worth the sound issue no matter what. Nice staff -- but they were not honest about the situation and what to expect. Will not stay here again.
Everyone is nice, but I would never stay here again. It's the worst hotel experience I've had in a long time. 20-30% of the rooms overlook two outdoor bars that play unbelievably loud music and encourage crowds to scream all day and night. I was a professional musician for 15+ years, I'm fairly easygoing when it comes to noise, but this was insane. Don't expect to sleep until after 2am, even with earplugs, or to relax in your room at any point in the day. All of their food is cheap, store-bought junk, and there was a long black hair on the shower wall and sand on the floor when I checked in. Their gym is usable. The water cooler in it isn't connected to a water supply but, don't worry, there are $5 bottles of water waiting for you in your room. The pool is the only redeeming feature. It's like if a basic economy flight was a hotel. If you like to enjoy where you stay on vacation, don't stay here.
Best bar tender by the pool aka ADDam . He was so welcoming and made me feel like I was a resort down the Bahamas He's amazing and great attitude . Definitely will come back to see addam. He made everyone feel welcoming
I had a blast, everyone at the hotel was amazing! I will be coming back for sure next time I visit Palm Springs! I really enjoyed staying at the pool and having a drink at the bar. Try the nachos they are amazing!
Me and my friends recently stayed at this cute hotel, we pulled up and it was beautiful. When we checked in Stephanie helped check us in she was so kind and helpful with food recommendations. The pool was amazing. The rooms where just ok but the best part of our visit was Andrew the bartender he is top notch amazing, seriously one of the nicest people i have ever meet. He made our stay that much sweeter. Would definitely book again.
Hotel is an amazing gem in Palm Springs. The accommodations were very clean, comfortable beds and quick attention to a few small issues. Andrew was amazing, attentive and offered several options in the area. People like him make the stay all that much better. Pool was big enough so not to feel crowded. Walking distance to allot of restaurants and shops. Overall a great stay
Relaxing stay in Spanish villa in Palm Spring! The blooming flowers were mesmerizing! Perfect location and convenient walking distance to downtown! We found this place after hours of investigation! Definitely will be back for more oasis experience!
This attractive hotel is located in the heart of Palm Springs within walking distance to all the restaurants, bars, shops and gay nightlife.. The room was clean with Wifi and parking was provided. The staff is young and friendly. Stay here if you're looking for convenience.. Avoid connecting rooms since you can hear the people next door.
Beautiful landscaping, quiet room, good quality breakfast, very helpful and kind staff, walking distance to main strip, cocktails in the lounge were well made, pool and jacuzzi were operational, grounds were clean.
Booked at the last minute. Location is awesome. Service was Great. Big plus for this Hotel is Andrew. Always a smile, knows about the town. What a pleasure. Everything was great. But……. It's time for new Mattress
Great hotel, centrally located in Palm Springs. Has everything you need to stay and lounge or walk to stores and restaurants in minutes. The staff is wonderful and prices are reasonable. We use to stay in another hotel that we thought was close to the action. This place is literally in the best spot. A block off the main drag so that it's quiet but minutes from everything.
This hotel was within walking distance of all the shops and bars/restaurants of Palm Springs. It was so clean and set up beautifully. I felt like I was a queen! Andrew was one of the sweetest most accomdating people I've had the pleasure of dealing with.
Location was great, very near main street with restaurants and shopping. This is an older hotel and not very sound proof! Well kept, we had a room in the A building, first floor. Very noisy with a lot of foot traffic going by our door, rolling their luggage on the Saltillo tile, like a small train going over train tracks at your room front door. Plus no sound barrier between the adjoining room next door. Awakened the first morning at 6:30 am by very noisy neighbors discussing what to wear for the day, etc. Sounded like they were sitting right by the door adjoining our rooms. We could very clearly hear them. Room clean, staff friendly, but the last night, 6:30 pm we were laying in bed, relaxing after long day, had a do not disturb sign on our door. Knock on the door, our reply, No!, Knock again, then male employee opens our door, we exclaim No!, He closes the door only to open it again, standing there with a microwave he says we requested. Again we say No! He stood there with the door open for about 30 seconds. Finally he closed the door...not good! Also, husband requested a 4:30 am wake up call upon check-in as he had a drive out to his job site. Did not receive the wake up call either. Had drinks the first night, they were good, but they charge for them, $13 each. Pool was noisy and busy the first night, but on second night empty and we enjoyed the hot tub. Price was reasonable, but sometimes you get what you pay for. We will try a different place to stay on our next trip.
Easy walking distance to restaurants. Older well kept property. Typical Best Western room. Good Internet. Worked well for us as it was also close to the golf course where we were participating in a tournament.
We just spent 3 nights here (see my review from Sept, 2018). Everything was just as good as the first. The staff was very good about serving breakfast (scrambled eggs, waffles) rather than self-serve. Lots of seating outside in a pleasant setting though they also did just open the inside breakfast room too. Comfortable room. Great location, easy to walk through Palm Springs (Fisherman's Market directly across the street is a great choice for dinner). The only con's...on the non-pool side, there are several outdoor clubs that can be noisy. We stayed on the poolside (which is much quieter) but, even from the 3rd floor, we had our share of loud, annoying people in the hot tub until 11 PM. So there really should be some restrictions around noise on the property after certain hours.
After a long day you want to relax and have a nice nights rest. Best Western PLUS does not only get you an amazing room. You get the best service you could ask for!!!! Thanks to Receptionist Andrew W.
This hotel was centrally located to get to restaurants, casino and shopping. The rooms were clean and beds were very comfortable. If you are bothered by noise, I would recommend rooms on the south side as the north side has a bar/club next door. The pool area was larger than we expected and they had lounge chairs spaced out for social distancing. Michael, bartender at the pool bar, was very friendly and efficient, even when it got busy. Andrew provided top-notch service and while you can't see the smile behind the mask you could see the smile in his eyes and how much he enjoyed his job. I would definitely recommend this hotel to others!
If you want to stay in downtown Palm Springs, this location is great. The hotel was clean; parking was easy and breakfast was adequate. We did not use the pool; however, it looked nice albeit a rather small area. Note that there are two bars on the north side of the hotel that are quite noisy at night. It was extremely loud the first night we stayed, so much so that we heard each and every cuss word from the event that took place all of Sunday afternoon and well into the night. I was traveling with my daughter and we had the opportunity to have a nice conversation about the use of language - teaching moment indeed. The next two nights were not bad. - just something to note, especially if you are visiting on the weekend and are sensitive to party noise.
We decided to go to Palm Springs after receiving both vaccine shots. Stayed at the Best Western as we have the last 4 times. Good hotel as one block from downtown and three blocks from casino. Nice pool with drink and limited food service. Stayed in the spa suite as it is larger. Wooden floor was a little warped and bathroom door had some water damage. Very friendly staff and hot breakfast included in price of room.
My stay here was perfect. The staff was friendly and helpful. They made it very welcoming and very pleasant that we opt to stay within the hotel instead of going into town. We also extended our stay due to the good time we were having.
This hotel is one block from the downtown Palm Springs area and has such a beautiful decor and landscaping that makes it such a wonderful place to stay. The rooms are clean and the beds were comfortable. We had a breakfast buffet each morning with eggs, potatoes, and waffles. Front desk people are very friendly and helpful. Andrew gave us great recommendations for restaurants and things to do.
Had a great time at this hotel this past weekend. Scott at the front desk was so helpful and it was so relaxing. Hot tub and pool were open and relaxing. Quiet atmosphere and right near everything - we walked to downtown several times. Also the quesadillas at the bar were amazing- you must try them. Great trip - will definitely be back.
We've stayed here often. This hotel is a wonderful gem in the downtown area. No car is needed as tons of restaurants & shops in walking distance. We love the pool area with an adorable little tiki bar and food available to eat poolside. The grounds are amazingly kept. Free full breakfast daily. The hotel itself is quaint & old style, but very comfortable & clean. The low price with the amenities it's the best place to stay in Palm Springs. And the staff is always on top of things & so kind!
Andrew was amazing. Be sure to ask for him when you book or when you need help. Alex is the grounds keeper and he does a wonderful job keeping the place looking great. The room was not up to par. The air conditioning leaked water on the floor, the floor was warped terrible from what looked like water damage but the worst thing was that the plumbing in the bathroom made loud banging noises all night long keeping us up.
Excellent value for palm springs. Hotel is in a prime location. Very nice rooms with view of mountains. Pool with an outdoor bar. Good hot breakfast in morning. All staff were extremely friendly and helpful.
Very clean room, good breakfast with cooked items. Only down fall was thin walls-we could hear people in the next room talking. Also, the hot water would not stay at a consistent temperature. Nice walking distance to restaurants.
The location here is ideal! It's a cute little Inn with friendly staff and a nice pool area. On this beautiful weekend in early February, Palm Springs had just re-opened and all restaurants were open for outdoor dining. The shops were open as well. We did not use our car at all and just walked to restaurants and shops which was great! Before staying here I checked with some of the larger resorts such as the Marriott and Double Tree and they had no restaurants open. Here, the pool bar was open and had a good menu too. In addition, at the Marriott I was told we'd have to wear our mask at the pool. After reading a review about the Marriott which described how a security guard was forcing people to wear masks even when there was no one else at the pool and even while they were sipping their drinks, I canceled my reservations at the Marriott. I am all for staying Covid safe, but, if you are outdoors and sitting far off to yourself, then, let's not go overboard. I am writing this because I know people want to know how places operate during Covid. This place is very clean and practices the needed protocols but it's very laid back. No one wears a mask at the pool except the bartender. This place was reportedly booked but the pool was not over crowded and we had plenty of space to social distance. The jacuzzi was open which I have not seen at other hotels. At times, there were large parties of people in the jacuzzi but I just went in when no one else was around. Most of the time my daughter had the pool to herself or there were one or two others in the pool. Eduardo at the front desk was great and so was the bartender. They were super friendly and went above and beyond.
Great Location! Very Clean Hotel! I stay at a lot of hotels while travel for work. The staff was super Friendly and the hotel grounds were very clean. Wish I had more time there to enjoy the pool. Due to Covid the gym was closed, but the fitness center looked great. I will definitely go back on travel or while on vacation.
I booked this hotel based on reviews of cleanliness. It absolutely lived up to my expectations! We drove up and immediately noticed the landscaping. Not a leaf was out of place! We walked in to check in and were greeted by Andrew. My husband and I agree that in all of our travels we have NEVER experienced such wonderful customer service from a hotel employee checking in. Andrew made us feel like we wished we were staying much longer than one night! He was polite, charming, and informative...going the extra mile. I hope the owners of the hotel know the gem they have in him! We believe he will succeed wherever he goes due to his positive attitude and the way he goes above and beyond. We booked a room with a hot tub inside for our one night getaway. The room was great. Very clean and spacious. The bed was comfy. The hot tub was huge! Best part, plenty of hot water to fill it up and it never got cold! So the room was a tiny bit dated and has some wear marks on the cabinets. But it was so clean and fresh smelling it didn't matter. (I am so tired of staying at even high end hotels and the carpet smells or is stained! The floors are laminate, so easy to keep fresh!) The room was very quiet. We visited the bar area and were served by Andrew again. And again he impressed us! It was very nice to be able to get a drink onsite. The Breakfast buffet in the morning is free of charge. The warm items were served by an employee, there were also many grab and go options. The food was great! There was plenty of outdoor seating with heaters. We didn't use the pool/hot tub area since we had one in our room and it was cold. But the pool was open and heated to 84 degrees and the hot tub was 103. Beautiful bougainvillea everywhere made the pool area look delightful! All in all, we were completely impressed by this hotel. We had 30 kid-free hours and were determined to enjoy it. I looked into many hotels around Downtown Palm Springs and the majority of places had mention of funky smells or uncleanliness. I hadn't looked at this hotel first because I thought of Best Western being a little “lower end.” I am so glad I read the reviews and booked. This hotel definitely stands out! Save your money and stay here! I don't do reviews very often, but they deserve this one 100%! Keep up the good work, and make sure you move Andrew up the ranks...he is an asset to your company!
I needed a mental health getaway during these crazy COVID times. I could not have asked for a better experience. The property was quiet, the room and beds were comfortable and I felt safe. The staff are very friendly and accommodating. Many restaurants within walking distance and beautiful surroundings.
The gentleman who check us in was very helpful showing us around and made sure we were having the best experience. He went out of his way to check with me in passing to make sure we were having a good time and he went out of his way to show my kids and I a great time.
Highly recommended! The staff is genuinely kind and helpful! A very cute facility centrally located. We will absolutely be returning here when visiting Palm Springs. The room was very comfortable and very clean.
Really love this place, first time here at this Best Western Plus Brisas Hotel, very friendly very helpful and very clean, so close to downtown Palm Springs, love the location, will definitely will be coming back.
I would be wary staying at this hotel as the hotel manager appears to be a COVID conspiracy theorist based on their online postings. If they believe COVID is a hoax, they likely are not following procedures and sanitation standards to help keep guests and the community safe.
Great stay !! Andrew that works the front desk was lovely . The hotel is within walking distance to the Main Street. It's a very safe area . I didn't use the outdoor poor but did put in my toes and the water was good . The pool has great hours !
Hotel was clean, bright, updated, staff was nice, Bed was cozy, very comfortable as well as the pillows, very clean rooms and linens. NO CARPET ! Which is a plus for me. Breakfast was good and portions great. Breakfast area was clean and Server was very nice. I didn't use the pool or jacuzzi but the pool and pool area looked very clean.
Stood there for one neigth touring in the area. Rooms where very nice appointed with high quality bathroom. Overall good size of room and I had a good rest. Pool was a great refresher after a day in the heat.
Hotel is lovely with everything any traveler could need, beautiful grounds, friendly staff, clean rooms. Only problem is very loud club-type music right next to hotel property. Mostly heard at night, sometimes until very late. This will keep you awake! Earplugs + white-noise helped.
This property is beautiful. Mature plants provide privacy around the pool area. Many great restaurants and shops are within walking distance. Beds and linens are very comfortable. Lots of free television channels, and free WiFi. Polite, professional and efficient staff - especially Scot at the front desk. Delicious complimentary breakfast. We will definitely be back.
From the moment we checked in til the time we checked out I can honestly say it was one of the most attentive staff and friendliest personnel I have encountered. Our room was spotless and spacious and well equipped with amenities. The pool was clean along with the Hot tub. The staff really took pride in this COVID epidemic to keep things safe for all. The pool area was beautifully kept and the surroundings beautiful. The front desk people Dominick, Danelle, Scott were so very helpful with information and kindness. The pool area had a small bar service and Zachary was a wonderful bar tender. I thought they had a great free hot breakfast too. They had plenty of items to choose from hot or cold. I look forward to staying here again. Plenty of parking, close to many Bars, restaurants, and shops. You really dont even need a car unless you want to visit other areas. The hotel is only 3 blocks from the Casino, 1 block from a grocery store and I could go on and on but I wont. Great Location and fair price!
If you would like to be staying at a very comfortable property, close to downtown Palm Springs, this may meet your needs. This has been our go to hotel when visiting Palm Springs. It offers all the amenities that we might be looking for and is close enough to everything that we have an interest in visiting the area. Walking distance to downtown and close enough to several good restaurants. Good parking and friendly staff.
Pros: *Central location, easy walking distance to downtown restaurants and bars. *Free hot breakfast which was quite good for these Covid times. *Clean modern rooms and nice pool. Cons: *If your room is on the north side of the hotel, you will be next to the outdoor (Covid) bars. Expect a driving techno beat until about midnight on Fri/Sat/Sun. *Expect random charges to your credit card starting about two days before you arrive. By the time I checked out after 3 days, there were $1200 of random charges pending on my account (for a $400 bill). Keep this in mind if you are close to your credit limit.
This was a beautiful Boutique Hotel right in the heart of downtown Palm Springs. It was easy for my mom and I to walk to all of the shops and restaurants in downtown. A hot breakfast with cheesy eggs, sausage, potatoes, and waffles was offered with an employee dishing the food out due to COVID-19. Dining was outdoors. Pool area was nice. The rooms were clean and updated with plenty of electrical outlets and fast free WiFi.
This location was perfectly located to all the things we wanted to do this trip. The hotel is nice but the rooms are very small compared to other hotels in the area within the same price level and star level. The 2 queen beds room was really cramped.
Came here to for a quick getaway for the wife's birthday. Had been here years ago and had a great experience. Was not disappointed and the wife loved it too. The breakfast is great for filling up for the day and many dinner are within walking distance. On this trip, we just relaxed and the pool area, as well as the table and chairs outside our mountain gfacing room were perfect. We will be back!
Just had a wonderful stay here and will definitely be back. Staff are friendly and accommodating, property is beautiful and easily accessed, rooms are big and the bed and linens were super comfy. I haven't even gotten to the great location right in the middle of downtown and all the action. Rooms have fridge and coffee and they have free breakfast and coffee. They are open and practicing safe guidelines and it was so nice to get away and have a place to go. Cant wait to go back.
Outstanding Hotel. Walking distance to everything needed. Comfortable room/bed. All the employees are friendly and helpful (Scott stood out the most). Perfect size of pool for the size of the hotel. Clean hotel inside and out. Best little hidden gem.
Be careful there rooms may look clean but you must check to see if cockroaches are lingering around... notified the front desk clerk said it's not a big problem, that the cockroaches always find there way inside the rooms... he suggested that it wasn't a big issue and asked if I would see anymore cockroaches to just give him a call and he would personally take care of them but wasn't trying transfer me to a new room. He suggested I stay in the room..Once he did transfer me to a new room.. he had the audacity to try and make my night even more uncomfortable by not giving me a copy of the new room.. and disappeared went on break. Horrible weird experience I don't care what any hotel employee says. Follow your health code and proper procedure. Two thumbs down.
Rooms are terrific! Staff are tops! Location awesome! Service perfect! For a boutique moderately priced hotel this one is A+ #1 súper place to stay! Pool is gorgeous if you have time, just a wonderful spot to chill! Continental breakfast is just as good as most luxory hotels. Well kept secret, shhh, don't tell too many.
They don't track who is at the pool so it is packed with non-guests so you can't get a chair or space in the pool. The front desk didn't seems to care about it either. The mattresses seemed new and were comfortable which was a plus since I spent most of the time on it watching TV since the pool was not an option.
Stayed 5 nights at this hotel and it was wonderful. Exceptionally clean room and grounds. The place was sold out Labor Day weekend and the internet worked great and the hot water didn't fail. Real comfy beds and nice towels. Hotel is downtown so we walked to everything for shopping and restaurants. Front desk Alex and Daniella were very helpful. The hotel is just beautiful and I really expected Frank Sinatra to come round the corner!!!
I wasn't expecting to get a reasonably priced room at a reputable hotel with a pool within walking distance of the main drag in Palm Springs, but that's exactly what I got here. Unfortunately the pool turned out to be too warm to be refreshing in 100+ degree outside temps in August, but I'm not sure that any amount of cooling could have defeated the devilishly hot air temp. Otherwise, rooms were clean, ice machines were up and running, breakfast was plenty hearty (although still a typical hotel breakfast) especially considering how much most places seem to be cutting back during Covid. Only thing they don't have right now is their grab and go breakfast (would start at 6:00 versus the other breakfast at 7:00), so if you're planning an early morning hike to beat the heat, just plan to have other food options ready. Overall, great place.
There is so much to love about this place. From the front desk, Daniella (wonderful gal-exudes great customer service), breakfast (even during Co-Vid it's still great), the rooms with the Jacuzzi (a must), this hotel is wonderful. It is centrally located, within walking distance to great restaurants and shops. Super clean and sanitized. The sheets, covers and towels smelled super clean. The floors were spotless, I don't like to walk barefoot but I could tell the floors were squeaky clean in the room and bathroom. The king size bed was amazingly comfortable. The breakfast, although they say limited during CO-Vid, we had scrambled eggs, sausage, potatoes, waffles (Awesome), toast, bagels, cereal and fruit. The only negative I saw is that there isn't a designated area for smoking. We saw a few people standing outside of their rooms and in common areas smoking. For someone who doesn't smoke and during this pandemic, this was not good although Palm Springs does allow it.
We always stay at this Hotel in Palm Springs and have never been disappointed. Good breakfast amenities and the pool bar is great for drinks and snacks. Front desk staff very friendly as are the housekeepers.
My wife and I thought this location was great next to really good restaurants, and the view on the third floor was beautiful! The front desk staff is amazing. Pool wasn't busy and they have misters to keep you cool when its really hot.
This hotel and staff are great and it is across from restaurants like a fish and Mexican restaurants. You can walk to other resturants and shops across the street as it is located downtown. Th pool area is heated and the breakfast is good. You can order lunch by the pool at noon.
After visiting Palm Springs for both business and leisure, this hotel by far is the best in the down town area. I look forward coming back for both business and leisure as my overall stay was GREAT. I highly recommend this property.
I have been to Palm Springs many times but had never stayed at this hotel. It is in the Center of Palm Springs so you don't need a car if you don't plan to travel out of Palm Springs. The room was clean and for the price exceeded my expectations. The hotel was packed with travelers. It was very quiet and must have been well built because we never heard the people in the rooms next to ours. I had read the reviews and knew not to stay on the north side of the hotel. There were several bars close to that side of the hotel. We had room 303 and it was on the top floor on the East side. Any of these rooms would be perfect. The breakfast was adequate and it was great to sit poolside and enjoy the morning.
Our stay was top notch! The location of Las Brisas is so convenient, I will only stay here when in Palm Springs. Just a quick walk to Palm Canyon, the casino, and amazing restaurants. The customer service was like no other. Upon check in, Scott was so accommodating and kind. Enrique was another staff member who made our stay worth while. He was always around keeping the hotel spotless, offering assistance with anything needed and has a wonderful attitude. He is someone who makes Las Brisas the best place to stay in Palm Springs. The whole staff was great! The pool was clean and quaint. The breakfast and coffee is hot and ready each morning. All precautions due to COVID-19 were thoroughly addressed and I felt safe. I definitely recommend Best Western Las Brisas!
I want to start this review by commending Peter Morales, General Manager of Best Western PLUS. He was so understanding and accommodating to me and my daughter and the noise problems at this hotel. He is a 5 star manager, no doubt about it. Now, here are the reasons I do not recommend staying at this hotel or at least this wing of the hotel. Rooms B 301, 303, 305, 307, 309 on the second floor and the rooms below these rooms should be closed and made into some other hotel venue that closes before 5pm. These rooms sit in the parking lot of two bars with outdoor music that blasts with a heavy base until 2 a.m. Monday thru Sunday. Not only do you have to listen to the blaring base, but that is joined by bar patrons screaming in the parking lot and as they leave in their cars they turn up their car stereos. Then the next morning at 8 a.m. the recycle trucks come into the parking lot and pick up the vats containing the empty bar bottles from the night before. Crash, boom, bang!!! It was an unbelievable miserable two nights in this hotel. If you want to stay in this wing of the hotel, I recommend that you be a partier that doesn't turn out the light until 2 a.m. and an early riser to avoid the recycle trucks. After two nights of these shenanigans, we checked out and stayed at another hotel and finally were able to get a good night's sleep.
Wow. What a pleasant surprise. Within walking distance of downtown. Great rooms. great ambiance, great location. Definitely will stay here again. A common breakfast. Outside pool and hot tub looked great. Front desk staff very professional and helpful.
Las Brisas has always been our "go to" hotel in Palm Springs. The rooms are large, comfortable, clean, the pool area is gorgeous day and night, the gardens spectacular and the location is perfect. This was all true on our last visit as well, but we had an incident that may keep us away for future stays. We were watching TV at about 7:15 and suddenly someone was trying to get into our room! It started with the person pulling on the door and then violently rattling it back and forth. My husband looked through the peep hole and didn't see anything so he opened the door and there was a man in the hall that mumbled something about a "delivery". We had both dead bolts on, but I feared for guests that may not have their room as well secured if he tried another room, so I called the front desk to report it and I was fully expecting her to say "I will send someone to check" or the like but she just shrugged it off saying ""he probably had the wrong room." WRONG ROOM!!!! What is a delivery person doing with a guest room number and trying to break into a room??? Isn't it basic hotel protocol to have delivery people report to the front desk and have the receptionist call the guest room and give the occupant the choice to come down and pick up the delivery or agree to have the person be given the room number to deliver directly?? We wanted ice but we were afraid to leave our room since we didn't know what the "delivery" person was or what his agenda was. We love Las Brisas, but this incident will have us thinking long and hard about staying there again.
The Best Western Las Brisas was perfect in every way. Great location, super comfortable bed, heated pool, free breakfast, etc. The California Poppies were beautiful and the mountain backdrop serene. I will definitely come back to this hotel!
We stayed one night and we loved the heated pool and the hot tub, plus the view was amazing. Staff was friendly for sure! The only downside is that the lower levels facing the pool are LOUD. You hear everyone walking by and rolling their luggage on the tile walk way. The people above us were not only loud, but you heard every step they took, and they moved non-stop for hours on end. At one point I thought the cleaners were still in there. It did smell a little musty in our room. The nice part is that it is closely located to downtown. The breakfast is basic, nothing too showy.
Great hotel. Perfect location. Walking distance to everywhere we wanted to go. Excellent customer service. Breakfast was good. Clean rooms. Scott at the front desk makes the best Bloody Mary and provided the best customer service. We will definitely stay here again.
We stayed here last night. Fast check in. Excellent. Got a drink from the pool bar. Hotel is very nice. Room was perfect. Great beds and pillows. Breakfast starts at 6am ( good for us as my body is still on Fl time). Walking distance to every where we wanted to go. Great drinks across the street at the StreetBar. Definitely will stay here again.
For a mid to upper range hotel, this property has it all. Great staff, pool/hot tub, conveniently located, responds well to requests. We had a couple of special requests to which staff looked after immediately, as well as provided an upgrade because of frequent visits.
Unassuming hotel when you pull up but the grounds are fantastic with a really nice pool and poolside gazebo with bar and munchies. Free breakfast was really good with the usual hot and cold foods. It's more a motel style, with doors to exterior hallway instead of interior hallway. There is only one elevator that I could find and only on my second day! Can't beat the location, walking distance to many shops and restaurants. Rooms were nice and dark, hotel noise was minimal, but there was early morning street noise.
The room was a nice as I could hope with the best continental breakfast I could ask for. So convenient to the major strip of bars, restaurants and other hotel pool parties. Will definitely consider coming back
We have stayed here for the last 5 years in February when our Canadian cousins come to Palm Springs. We get together usually by the pool in the afternoons and then meet up again for dinner. We have stayed at all the Best Westerns along Highway 111, there are 4 I believe. This location is by far the best one of them, in terms of location and amenities. But of course you get what you pay for. I really like it because just across the street is a Palm Springs Public Parking Garage with free electric car charging. My Tesla is there right now. The posted signs say that there is a 2 hour limit and I am pushing it.
Great hotel that is centrally located and one block to downtown Palm Springs. Nice pool with bar and food and small spa that is open until 10:30. Good free breakfast with waffles, eggs, potatoes, sausage, fruit and cereals. They have a bar but usually not very busy. We usually stay in spa tub suite and have to remember takes 1/2 hour to fill if you want to take a bath. Secure parking and noise has never been a problem. One block walk to downtown area. No restaurant but dozens less than 15 minute walk away.
Let's begin with the positives...the location is within walking distance, there is breakfast if you eat high carbs and no protein, and it's clean. The building outside is in need of a renovation to bring the 1950 decor into the present. The building needs soundproofing and a pool larger than my backyard pool to acomódate more than 20 people. Also they need pictures that actually reflect the rooms which open up into an interior balcony walk and the window overlooks this walk. If you require daylight in this room or the ability to see in bed don't book here.
Well...upon check-in, the Lady I got was harried and quite perfunctory. (The hotel was sold out for Modernism week). I felt each question I asked was a bit of a burden..."everything is on your paper map" which she displayed to me upside-down. No, the wi-fi code was on my key-card holder (I later discovered). I booked our room in early November and wanted to confirm our room was quiet. She said yes. Well.. no, Palm Springs is quite noisy and your far better off getting a room on the other side of the hotel - poolside. And I only learned later you have to ask for bottled water at reception - which they ran out my 2nd morning there. Of course there's $5 bottled water in the room. And it's best to hurry to the crowded breakfast room. They ran out of potatoes and muffins our 1st morning there. Otherwise it was allright.
Let me start with the positive. The location is ideal. Walkable to the strip and our favorite Mexican restaurant. The beds were even ok. Not great but I've had way worse. So, now the problems! Noise!!!! Im not an early riser or a early to bed person. But, we got zero sleep! There is a club literally next door. The music was wall shaking. I did some investigating and there are 3 bars next door. Loud music and people til 2 am. It was a Monday and Tuesday night. Who goes clubbing then? Besides that the paper thin walls also let in the trash collectors, construction on the opposite side of the hotel. Add kids and complaining tourists loudly saying how awful this hotel is at 7 am!!! I will never stay here again. To add to the awful techno beat a car alarm has now been going on and off for the last few hours. I would laugh if I already wadnt so exhausted from last night that I might cry instead.
Girls weekend was so much fun and this hotel just added to it! The location was perfect as my daughter and I easily walked to shops and food each morning and night. We were in town for a cheer competition and didn't get to enjoy the pool, but will definitely go back to have a proper vacation. The room was bigger than expected, the office staff were very nice and the breakfast room was hopping each morning. Definitely recommend this hotel!!
This was our second year to stay at BW Inn Palm Springs. Location is great with easy access to downtown and surrounding sights. Room was clean and motel was quiet at night --- good sleeping! Good breakfast served poolside with gorgeous views. You can't beat it for value and convenience.
Located in center of Palms Springs, perfect location for walking to shops and restaurants. Friendly staff, good rooms and bar on site. Pool and Jacuzzi plus execise room all very nice. We plan to come back next year.
Our stay was most pleasant, and the location was perfect. Great Stay, Great Service , and Great Location. The front office was very accommodating. We came a few minutes late for breakfast, no problem. ES
Best Western las Brisas is a great little spot 1 block off the main strip - you can walk to the best restaurants/shops/night life. Staff is great - we loved the older architecture. Sun all day at the pool - great spot.
Nice Best Western in the center of Palm Springs, close to restaurants and the main attractions. We stayed there before our visit to Joshua Tree and it was very convenient. The pool/hot tub area is very nice and the free breakfast was good and organized.
Check in went very smoothly and the staff was friendly and efficient. We had some nice drinks in the little bar area by the front desk. Overall the hotel and grounds are nicely decorated and we enjoyed relaxing outside in the patio areas. The location is very convenient to walk to the downtown shops and restaurants. We also walked to the casino, which wasn't far at all, but opted to take an Uber back to the hotel because of the late hour and a few cocktails. We were in building C. When outside we could hear the nearby nightclub, but didn't notice it inside the room. The shower has a dispenser for shampoo/conditioner/soap, just an FYI if you don't care for those you might want to bring your own.
Nice enough hotel and beautiful surroundings, but unfortunately it's adjacent to a dance club. The bass reverberated through the walls into the wee hours of the morning. Called front desk and they were well aware of the club. The thermostat in my room was also broken, so I couldn't control the temperature. Sound and temperature are two primary factors that contribute to a good night sleep, and I'm afraid I can't recommend a hotel that fails on these two points.
Any time we plan on a trip to Palm Springs we stay at the Las Brisas. It is clean, they keep up with the remodels and insure the guests are comfortable. Highly recommend this Best Western. It is across the street from downtown, so you can party and still walk home safely
We stay at Best Western exclusively because we are almost never disappointed by the rooms or the breakfasts. This time was an exception. I am a very light sleeper. When checking in I requested a very quiet room. Instead, I was given a room on a corner (two sides for noise) and was kept awake most of the night by raucous guests in the outdoor social area which was RIGHT OUTSIDE my room door. Promptly at 6:00 a.m. I was awakened again because guests were going in to breakfast in the breakfast room RIGHT NEXT TO my room. I felt like I was being punished for asking for a quiet room. I've been a Best Western member for many years and really think I deserve better than this. Also odd were the wooden floors in our room. No carpet? Is this a new thing? The grounds were beautifully tended, overall the property was attractive and enticing. I just wish I had had a better experience here.
Most luxurious bedding, and comfy bed gorgeous property, landscaping wonderful staff. Nice shower shampoo options, gorgeous pool and bar, best location ever Near the Luna restaurant and main Palm Springs area
The atmosphere of this hotel is lovely--unbeatable, in my opinion, and it's very conveniently located. It's been our go-to place for at least the past 5 years. However, they've instituted annoying little cost-saving measures: in-shower dispensers for soap, shampoo, and conditioner (that operate stingily), failure to replenish one tiny bottle of body lotion and small bar of soap during a 3 night stay. Worst of all,, perhaps to avoid having to pay the person cleaning room overtime, the desk called us at 10:30 a.m. to indicated if we wanted our room cleaned, we'd better get out of it right then (this was not on our check-out day).
Rooms are clean. Good location. Lots of restaurants with in walking distance. The hotel was great. Staff was very helpful. Would definately stay here again. Pool was a little cold for us but nice. Loved eating our breakfast outside with the birds.
This is a very well managed hotel. Very clean, very pleasant and helpful staff, some nice amenities....just an excellent travel experience!! The breakfast was an added bonus with plenty of food and enough variety to satisfy most people!
Wonderful place to stay in Palm Springs. Great location and easy walk of two blocks to everything. Beautiful pool area and lobby. Breakfast included waffles and other choices. Best of all the staff. So helpful with things to do and the bar was amazing. Jeffrey worked hard to accommodate all of us and made us feel welcomed. Will stay here again because the service and rooms were impeccable.
I stayed at this hotel for a night. This was my second stay at a Best Western! My first stay was in Las Vegas 3 years ago and although I don't remember details, I have good memories of my stay in Vegas's BW. As another reviewer said, this hotel is a tired one. Things are only adequate and that's as far as it goes. The staff is ok and sometimes nice! The swimming pool is nice too, and the location is very good because it is a five minute walk to street fair. My biggest issues? Check in is at three right? When we arrived at 3:30, exhausted and run down, we had to wait for another 15 minutes because our room was not ready yet! Inside the room was adequately clean, but the bathroom was not! They seemed to have forgotten to clean the bathtub because there were stains. No shower caps, so I couldn't take a shower! Water, which is complementary in many hotels was sold for five dollars plus tax! The parking was full and I was lucky to find a spot. May be because I was there at a very busy time. Breakfast was average! I would have given this hotel 3 stars; however, comparing BW, Palm Springs, with my stay at other hotels and considering the money I paid, the service I received was not even close to what I expected! I will never return!
This Best Western has a lot going for it with one major drawback. First lets go over the great elements. First the hotel is in a great location just one street over from the main drag with all of the restaurants and shops. There is also a good amount of parking available. There is a swimming pool which people did use while we were there, but we didn't. One of the great things is the breakfast. First off it is served until 10:00 which is really great for late sleepers like me. They keep the food available until then as well which is important. The menu includes oatmeal, waffles, eggs, and a meat option each day. The breakfast room can get crowded, but there is seating on the patio outside as well. The room is pretty spacious. The shower and toilet are separate from the sink area. There are two nice chairs with a table near the window although I didn't find them comfortable to sit in for long. There's a nice TV, but a menu of channels would have been nice. The wifi is OK but not great. There were times it was glitchy and not connecting well. There are plenty of places to plug in to recharge your devices as well as for my C-Pap although only on one side of the bed. My biggest complaint is the thin walls and noise. We were in the back of the hotel and could hear when there was garbage dumped or picked up. But more of concern was that we could literally hear every word spoken by out neighbors. At one point they were on the phone with someone, and we could hear what the person on the phone was saying. We did have a connecting door (closed and locked) which may have contributed to the problem, but I don't think that was a big factor. There's a lot to like in this hotel. As long as you can deal with neighbor noise, it would be a great choice for a trip to Palm Springs.
This was our third visit to this hotel. We fell in love with it a couple of years ago and always stayed longer than intended. This time we felt it was a little tired. Breakfast room has been renovated like other areas but lost its charm . The shrubs and plants not as pristine as other years , and so many maintenance staff made us feel we were in the way! I can't fault the staff though, they were lovely as always and the location is perfect. It was just different this year and I'm afraid we won't return.
This is the best Best Western I have ever stayed in. It is centrally located to downtown, the breakfast is awesome and the rooms are beautiful. There is a fabulous fish restaurant across the street and the property is so pretty. this is my favorite Best Western ever, especially for the price you pay.
The hotel is great! Location is perfect. Right in Palm Springs so easy to walk to everything on Palm Canyon yet quiet in the hotel. Our room was so large and had a huge jacuzzi tub. I love having the plank flooring now instead of carpet.
There's much to like about this place, starting with a great location, helpful staff and reasonable prices. But the first job of a hotel should be to provide a good night's sleep. Sadly this one can't. A bar nearby blasts music until early morning. We learned the hotel has appealed to the city about this, to no avail. If you're in a room with an adjoining door to another room, you can hear noise in the other room perfectly. Our "suite mates" came in late and got up early, cranking up their TV volume and then talking above it. And there's an outside area with heat lamps where guests can sit and chat, but unlike the pool area, it never closes. At 3 am people were still out there making a racket, and the hotel only stopped it when another guest called the front desk and insisted. If BW can solve these problems, it is certainly worth a stay. As it is, I can't recommend it.
My husband and I were in Lake Tahoe for a wedding and stayed at the Best Western Plus, we earned points by staying 4 nights with our Rewards. Needed a little get away recently so went to Palm Springs and stayed at the Best Western Plus to use our FREE NIGHT stay. Ended up staying 2 nights. We were upgraded to a nice room with a Hot Tub and king size bed. Loved our stay will be back again!!!!!!:)
Great location for us. Not too far from the airport or downtown. As some of the others have said, with outside doors, guests coming and going, it can be a little noisy. They are going through a refurbishment at the moment. Updating the bathrooms and fixtures. The bedding and pillows are comfortable and the WiFi is strong and constant. It's all good!
This was a birthday surprise getaway for my husband. I chose this hotel because of it's location, free parking, no resort fee, and it was one of the "cheaper" hotels that is walking distance to downtown shops and restaurants. Everything was going fine until another guest tried to enter our room and had it not been for the latch on the door. Luckily we were inside the room as this could have easily opened up a criminal activity for an unauthorized guest. If we were out, we could have returned to our valuables gone! Apparently the front desk checked in a new guest, programmed his key card wrong and provided our room number. In addition to this unacceptable mistake, there were other minor issues such as: a little noisy for our preference (take ear plugs to sleep), room smelled like strong hairspray (probably cleaning agents) and warm to hot water cut in and out while using the shower.
The Best Western Plus Las Brisas Hotel is & has always been a great place to stay. We have been going here for years and they have done a lot of very nice remodeling in the past couple years ,one of which was their breakfast room that took away the omelette bar we were shocked when we went to breakfast to find it gone-- bad idea Las Brisas because that has been one of the reasons travelers visit your property.
We are currently staying here for four nights, we are on night 3, we had requested a top floor corner room to have as quiet and restful stay as possible, we were given the exact room type we asked for which should be great! Unfortunately it's a nightmare for sleeping anytime. The noise level around here is ridiculous all night long, but especially until 2 am, after that you may get a few hours sleep if the roaring of the ice machine across the way doesn't bother you or the early construction that starts around the grounds. We've just purchased earplugs in hopes of getting a couple nights sleep of the four. The location is great for walking around downtown, the rooms are clean and decent sized and the price wasn't too bad, but we would never stay here again. FYI, the rooms have outside entrance doors.
We were beyond impressed with the grounds at this hotel. It was so beautiful with all the impeccable landscaping. Shout out to their efforts, it's appreciated!!! There was ample seating everywhere you looked... Even in the outdoor hallways, by the front lobby, tons in the pool area, as well as a tranquil courtyard area! There are also outdoor heaters everywhere so if you're cool then you can turn them on. The rooms were simplistic, but clean. I found the beds a bit hard but it was doable. The bathrooms were dated and could use some Renos. I'm a very light sleeper however I had no issues (although I did go over the hotel map and choose my own room that I thought would be most quiet- nice of them to accommodate). Some rooms will most definitely be louder as there are bars along one strip. The free breakfast in the morning was absolutely excellent, I read some reviews where people said there weren't many options and I have no idea what they are speaking about (two types of scrambled eggs, sausages, yogurt, waffles, toast, muffins, cereal, porridge, muffins, juices, milk, coffee/tea, fresh pineapple, oranges and apples). Literally everything! Anyone who's complaining about this breakfast is crazy lol. Lobby and bar area is modern and cozy. There was lots of parking. We used the hot tub every night and it was very relaxing and private. The pool was heated however even as Canadians it was too cold for us, weather was chilly in general. Hotel location was ideal to walk around and my mom is in her 80s- we walked many places. 10 mintue drive from the airport. If I visit Palm Springs again I would most definitely book this hotel! Staff were excellent.
An awesome breakfast served by this hotel and thats the best to start your day. Staffs are very friendly and they are ready to know your queries any time. Checkin and Check out are very smooth. Also its in Prime location so other staffs are very close by and easy accessible.
The back of the hotel faces a very busy parking lot for a bar/restaurant that is open until 2am. Across the street was also very busy and noisy. It seems like the hotel is built so that half the rooms have doors and windows that face this area. The noise made it very difficult to sleep at night.
This hotel is really more like a motel. It was fine for the price. The room was clean and big enough for 2 people. Even though we asked for a quiet room- we ended up on the 2nd floor with a view of the pool. The music droned on at the pool until 10PM each day -even during a rain storm. You can hear the people above walking (the floors are laminate wood) and very easily hear people outside the room and, unfortunately many people do not have common courtesy. We wouldn't stay again but it's fine for the price.
It was nice to stay at a hotel that is within easy walking distance to downtown restaurants and shopping. The rooms were comfortable and reasonably clean but noisy; as we could hear poolside conversations in the evening and people walking by the room. There was no cold water unless you ran the tap for several minutes so we filled cups and left them on the counter. The TV remote was one of those that you have to press the buttons several times to make it work. The breakfast was the same every day but that just gave us more reason to eat downtown.
Las Brisas is the best location to old town Palm Springs! Great resturants and shopping within walking distance of the hotel. Beautiful grounds and pool area. I wouldn't stay anywhere else when visiting Palm Springs.
The service by the people working at the Hotel was good. The need a total renovation. Exterior walls, floors, carpets felt very dirty. I found it to be be poor value for money. Breakfast was also fairly basic.
Very nice breakfast, small but nice pool hot tub, good staff, helpful, friendly. Do not stay in the first few rooms closest to the pool and office, very noisy from early early morning dragging suitcases , and late in the evening chatting and again checking in and dragging suitcases across the rippled tile .
Family vacation . Noticed more noise than before. Have been to this location 3 times. I hope it was the building we were in this time. We really want to to back again but may consider staying at another place.
It was our first time staying at BW Plus Las Brisas. The location was excellent. We were there for PS Pride and everything thing was within walking distance. Restaurants, bars, shopping! The location was perfect! The only down side is that the room was a bit plain and we could near our neighbor talking while we were sleeping.
Can't give high marks because the breakfast was below what we expect from a BW Plus, The outdated window AC is really loud and guaranteed to wake you up every time it kicks on. Also, the TV remote didn't work.
Too bad I couldn't give this rating another star. This would be a real go-to location for an affordable stay in downtown Palm Springs were it not for the hotel showing signs of age. The location could not be better for folks wanting a place that is truly just a block or two from the center of the downtown shopping, restaurant and gallery scene. Easy walking and no parking fees. While the Best Western and our room was very clean and tidy, the bathroom and tub/shower were clearly a couple decades beyond their "best by" date. The fixtures and the look were dated and the shower drained so slowly that I was always standing in several inches of water while showering. Overall, this is not a bad place to stay. In fact I would probably stay here again. But it has a retro ambiance that is not entirely intentional or desirable.
Used to get an prepared meal, not any more, so so.. breakfast is now just ok, get one with a better breakfast. Location is nice, pool is great. Nice to be right downtown, saves a rental car. don"t go if you want more
Decent hotel and amenities, super clean, nice pool with a bar. Maid carts are very noisy, they need to replace wheels. was expensive for a holiday weekend - $300 per night. I would stay here again based on the location alone.
My husband and I just went on our honeymoon in Palm Springs and was extremely excited to discover this gem. The building, grounds and gardens were clean, well kept and cared for. You can tell that they really take pride in the hotel. This felt like a bouquet hotel with excellent service, amenities and gorgeous Spanish architecture. Throughout the property, there's little quaint seating nooks with its own unique private feel. The heated pool, hot tub, garden patio with heaters and pool side bar are open till 10pm! So that was amazing after a day of walking around. The rooms are retro-fitted with some older and newer furniture pieces and vanities however it was extremely clean. The breakfast is meh, but grateful it was there for a quick bite. The best part is that it's within walking distance to everything. Really a great find and we would come back!
Las Brisas Best Western has beautiful grounds especially the water fountains which adds such beauty to the hotel. This hotel is by far my most favorite place to stay. The location is great and close to the main strip. The rates are reasonable as I am retired,
Lack of empathy from manager due to complete inablity to stay in original room during the first night was truly disappointing. Check-in staff could have at least provided a warning that rooms on on this side of the hotel were exposed to outside heavy noise and base vibrations. Once again the current manager we spoke to at check-out seemed to have no interst in our plight, so no plans to ever stay at a Best Western again.
Went for pre-dinner drinks in the lounge. Inebriated guy (apparently a staff member) staggered in and began using filthy language. When we asked if he would mind curbing his language he became abusive. Staff did NOTHING to help us. Also, right next door to nightclub. Thumping base until 2am.
We arrived early to check and were greeted by a very nice young man. He let us know our room wasn't ready and gave us directions to a nearby restaurant. After checking in and getting to our room I had a friend stop by. She asked for directions to our room number and the front desk questioned her and what “business” she had at the hotel. She was obviously carrying a cake a birthday balloons. The next afternoon we went to the pool. Nick was on duty by the pool. He is terrible. He harassed me about my dry water bottle and insisted I put it away then bothered the older lady next to me about her water. I understand not wanting outside alcohol by the pool but I've been to plenty places with this policy and never been treated this way. I wanted to order a snack by the pool but was sure it would come with a side of spit courtesy of Nick.
This is not a flashy hotel. It has a charming, almost older European feeling, as the buildings connect around various courtyards...Little hummingbirds dove in and out of one of the fountains one morning. There is a "cushion" guy, who puts out the cushions on the sofas and chairs on the various seating areas every morning (some of these are on the 3rd floor)... The room is comfortable and well lit. I liked the early breakfast and the staff was very kind. My colleagues were all at boring (and far more expensive) convention center hotels, but using the back gate, I was able to have a nice walk every morning and evening to and from the hotel. At night, I was closer to some really good restaurants and the Rite Aide to buy sparkling water...all in walking distance.
Older design but very modern renovations. Great breakfast. Good checkin process and friendly caring staff. Located conveniently near many nice shops and restaurants. Better than the overrated Hyatt nearby.
We stayed two nights here and thoroughly enjoyed both. Rooms were very clean, well decorated, beds were extremely comfortable, and the hotel had a very pleasant and relaxed feel to it. Staff was excellent as well. Breakfast could have been slightly better (eggs had no flavor), but there were plenty of other options to make up for this. Overall, this hotel is an excellent value for what you get. Clean, comfortable, relaxing, free breakfast, and a good price.
Good value. Great location. Pleasing clean facilities. Will definitely be back here again. This is now officially our go to couple getaway location. Easy walk to downtown and several good quality and popular restaurants.
I've stayed in this hotel multiple times over the past 6-7 years. As a former director of human resources, I am impressed with seeing the same employees year after year. Low employee turnover means this is a good place to work.
Stayed here for 1 night on a road trip. This is a typical Best Western Plus property within walking distance of shops/restaurants. Excellent location for the Thursday night Village Fest (street fair). Free parking, Wifi and breakfast (good selection). Room had hardwood floors (a welcome change; I have no idea why so many hotels in warm climates have carpeting) and was ok overall.
Two big pluses: (1) walking proximity to downtown shops, restaurants, (2) beautiful, lush property landscaping. Small, compact hotel with Spanish design and ambiance (not Mexican; truly Spanish). Room (with spa tub) was quite spacious, but bathroom/toilet/shower area was uncomfortably small. Nice pool/outside bar area. Inside bar area was not inviting. No restaurant on premises, but plenty nearby. Property was very clean and well maintained - looks like there have been recent remodel upgrades to lobby and connected areas. Convenient parking on site - with no additional fees for parking. Very good value - would stay there again.
Outstanding location in the heart of Palm Springs. Decent breakfast selection and had a pool bar & inside lounge for that after dinner drink. There is a patio that has several places for seating where you can read your newspaper or a book. Very courteous staff.
This lovely hotel is within walking distance to downtown and very convenient. It has a classic Palm Springs vibe. During the (very) hot summer months it is quite affordable luxury. It was a little difficult to find the ice machine, but the walk and views were delightful. All of the staff were friendly and helpful,
Mum and daughter road trip 2019!! Stopped here for 3 nights. Honestly Palm Springs is the nicest place but I think 2 nights would've been enough. The hotel was like an up scale motel. Clean as anything honestly the staff were so brilliant both the cleaning and reception staff were so nice. The room was a little small with not a lot of space. The wardrobe was in the bathroom!! The air con you can't have on at night because it's so loud!!!! The area is quite loud too being opposite moxies and the road is noisy. The WiFi is free but terrible drops out all the time. There's an on site laundry room which is good. The breakfast was terrible no gluten free veggie options no proper cutlery, paper and plastic cups etc!!! Didn't go in the pool but it looked ok. You get what you pay for. The area we didn't feel that safe at night but it's ok soon as you cross the street to the parallel street it's the busy street with all the shops and restaurants. We enjoyed our stay and the staff were brilliant just not our kind of hotel.
This hotel is in a very central location, but slightly away from main noisy area, yet still safely walkable to/from downtown, and easy access to anywhere in the desert valley. Was surprised how nice a 'Best Western' could be. Big clean rooms, excellent pool and pool bar. Exterior hallways, so sometimes a little noisy, but very clean, secure, and comfortable. Highly recommend.
Look lovely with Mexican feel to building. Rooms big bathroom small but functional. Great bed good WiFi. Breakfast serviceable but not bad - odd breakfast room modern out of phase with rest of hotel feel but nice. Pool area excellent with shade and good jacuzzi. Only complaint is the noisy aircon !!!.
We decided to go to Palm Springs for a quick 2-day/1-night trip the day after Labor Day 2019 (which meant the hotel wasn't crowded), and decided on the Best Western Plus Las Brisas Hotel mainly due to the location. And in this regard, it definitely fits the bill, it is one street over from nearly the middle of downtown Palm Springs (about 5 minutes walk). I had done plenty of research on TripAdvisor with this hotel and many others nearby, and was very aware that many folks mentioned potential parking woes along with noise issues. But, given that I was fairly certain it would be somewhat dead since it was after Labor Day, I didn't think I'd encounter these issues. One thing of note, as with most other Palm Springs "hotels", this place is designed as more of a motel than a hotel, in that all the rooms are directly accessible from the outside. After arriving at the hotel, it seemed to be more than half empty (as expected), by looking at the ample amount of parking available. The front desk personnel were very nice and efficient, no complaints there. So, where did things start to go wrong? Well, since the hotel was so empty, I'd assume they would put me in a room that's nice and quiet, unfortunately this was not the case. They put us in a room that directly faced a very loud street that had a bunch of bars. We were able to hear dance music pretty much until around 2 AM when I assumed it was closing time for those bars. Adding to this dance music noise, the A/C unit would run at full blast whenever it turned on (it was automatically thermostat controlled), there was no option to have the fan not run at max, and as you guessed it was extremely loud. Then, to top things off, the hotel was doing construction somewhat early in the morning, we heard some kind of electric saw go on and off from around 8 or 9 AM all the way until we left the room at 11 AM to check out. I really feel that hotels doing construction (while understandable as needed) should try to limit it to an hour before checkout time. Here's a summary of goods and bads for this place: * Good - location - front desk service - lobby bar - pool - clean room - decently designed room - quite good bed * Bad - noise from neighboring bars - noise from A/C unit - noise from construction - fridge slightly noisy - showerhead spray was terrible (weak pressure/flow) - body wash dispenser barely worked - bar near pool closed way too early Unfortunately, I cannot recommend this place, nor will I stay here again.
Had a lovely stay during Labor Day weekend here in Palm Springs. The landscaping is beautifully kept and the pool area is inviting. The rooms are spacious and clean with very comfortable beds. I always forget what incredibly deep sleep with black out shades feels like until I go out of town - so satisfying. The bathrooms are stocked with more towels than I remember a normal hotel having; as well as 2 towels for the pool. The only thing I didn't enjoy was the 'custom made for Best Western' line of soaps/shampoos and their dispensers. The dispenser is hard to use, doesn't put out a lot of product, and the soaps/shampoos aren't that great. However, if you brought your own shampoo, this isn't an issue. Complimentary breakfast is always appreciated, and gets packed around 9 am. The staff was welcoming and helpful. The best part about this hotel is the location. It's smack dab in the middle of everything you want to see in downtown Palm Springs. Walking distance to Lapperts, Rite Aid for water, Fisherman's Market, bars, restaurants galore. Overall, a really great experience at Best Western Plus Las Brias!
The overall accommodations we excellent. The jacuzzi suite was spacious and nice amenities. The pool was very relaxing with a convenient Pool side bar. The full American breakfast was excellent. I have decided that the value is a definite and all my needs were met and I have made this hotel my preferred hotel!
This place is a fab little find. There are many, many pros and extremely little cons. Pros Location - in walking distance of everything. Restaurants bars shopping you name it. Rooms are cleaned daily and promptly. Free breakfast is included, continental with scrambled eggs and sausage. Pool has a small bar attached which serves drinks until 8pm and has a happy hour. After 8pm you can take your own drinks down as long as they are not glass, but hotel will happily provide you plastic cups if you need them. Before 8pm you can take water with you but there is fresh cold water available so need real need to. Air con was freezing cold and with Palm Springs humidity was well needed. Maybe slightly noisy but I managed to sleep with it on and I'm a very light sleeper. Rooms are large and most have a fridge in them. All rooms are access via eternal doors and the balcony's in between have sofas or table and chairs for you to have a sit and drink or nibble. Cons The pool is slightly smaller than you would expect. I would 100% stay here again if I ever come to Palm Springs again. And would recommend to anyone and everyone.
I enjoyed my stay here at Las Brisas, It is in the heart of downtown near all the shops and restaurants. the staff was willing to help with any needs . I had the room with a hot tub. loved it, bed was very comfortable and the free wifi was perfect. I would not hesitate to stay here again.
The hotel is older but redone in a updated way that it's very comfortable and modern. Love the intimate pool area with bar and food available poolside as well. Love the spanish architecture! Super close to walk downtown (only one block) and very close to all the restaurants and shopping. We will definately be back!!
Best stay ever, for the past 5 years I take my husband somewhere to celebrate birthday this one was perfect, couldn't of picked a more perfect hotel and the location was walking distance to down town palm springs restaurants, bars and shopping.
Stayed one night in las brisas. Our room was on ground floor, very bad air in room, smelled like mold And hard to breath. A/c was so noisy that we couldn't keep it on. Breakfast ok, it was nice to eat breakfast outside in the garden. In our opinion, Not worth the money.
Overall I am happy with this hotel and I would go back. The staff at the reception are nice and professional. Check out time is at 12, which is very handy. The room was spacious and well equipped. It was well-insulated from the heat in so far as possible. However the air-conditioning system is loud and, even if you switch it off at night, you can still hear your neighbours'. The swimming pool is a bit on the small side but the swimming pool area and the garden are very nicely decorated and pleasant.
Great value and location. Didn't realize how accessible of a location we were in before we arrived. Everything was right there. We walked almost everywhere. Food, sights and shopping! The hotel and grounds were lovely, staff was excellent. We had a second story room with a balcony overlooking the mountains! Couldn't have asked for a better room. (also got to keep an eye on our car the whole time)! Loved the gym, I used it both days and had it all to myself! Just the right equipment. The pool was perfect, we hopped in late right before closing and had it all to ourselves. The room was larger than I expected. Bed and linens were great. We look for a room that has the sink and shower areas separate so it allows for us to both get ready not wait for the other to go. This is always a plus for us! So much space we didn't know what to do with. Sound at night was great couldn't hear a thing from the other rooms. Breakfast was just what you need, simple and good. Would stay again!
What a beautiful hotel in the heart of downtown! Didn't have to drive anywhere after arrival. It reminded me of an expensive boutique hotel. Beautiful bougainvillea vines everywhere! Staff was very attentive. So many areas to sit in the shade. Pool area was nice and clean. The pool bar was a real bonus (thank you Nick!). The pool temp was very warm for my taste, but enjoyed it none the less.
A really great hotel and good value for money, plenty to see and do in the area the cable car up the mountain is a must and if you like shopping there is an outlet mall 20 minutes drive away. For food you cannot go wrong by visiting the fish market across the street great food and atmosphere.
Las Brisas really has a perfect location if you're looking to stay within downtown Palm Springs. It's easy walking distance from Palm Canyon drive, where all the bars and restaurants are. From the outside, the hotel seems great. It has it's own flower-driven charm, a welcoming A/C filled lobby, and at times great front desk people. We stayed in room A209, one of those rooms with a hot tub in it. When we walked in, the room looked immaculate and it was incredibly spacious. The hotel definitely is not new, and with that there are several problems. The elevator is small and there is absolutely no A/C. When it's 99+ outside, and you're trying to move your luggage upstairs with an elevator, it makes the experience terrifying. The stairs are also incredibly poorly kept. Dirty carpets, tiles that are cracked or missing, bag os dirt, caution tape. Unless you're in the lobby or in your room, the hotel is in pretty bad shape. If you're elderly, or have small children, I would recommend asking for the first floor or choosing a differently location. The stairs are absolutely an accident waiting to happen. Now, the room really is well made up. Good looking furniture, a large TV, a kitchen sink, and a comfortable mattress. The bathroom is a little tight, and incredibly warm, so shower with the door open. But other than that, the amenities are just fine. Here are my two biggest issues, and both are a health concern. We got a room with a hot tub in the center, so we were so excited to try it out. We filled it up with water (which, if you're doing the same, know it'll take about 20 minutes to fill up), and we sunk into the warm water. Then, we looked around us. The entire water was full of floating, dead skin. Dead skin! I guess whoever cleaned our room before our visit didn't think to clean the hot tub. Seriously guys- dead skin floating around you, and I mean it was everywhere, is a major no-no. Serious health concern. The second no-no issue was a cockroach in our room. It's the desert, I get it, it happens. But the front desk said it was a water bug because the palm trees had been trimmed. I have a photo of the creature in our room- he was a cockroach. Denying it was a cockroach (which, your cleaning guy you sent to kill it confirmed it was a roach) makes you guys look really bad as a hotel in my opinion. Pros: Location, location, location. Cons: Run down, dead skin, denial of bugs
Hotel was clean and efficient and the grounds well landscaped. Our 3rd floor room was very clean, quite and comfortable. All of the front desk staff was very pleasant and helpful. The breakfast was as not advertised and just ok, it was much better last year. The Poolside bar had an awesome selection of foods and drinks. Prices are reasonable for the location, Not too expensive and definitely not cheap.
This hotel was in the perfect location. Everything you needed was walking distance. The hotel it self was comfortable and cozy. Well kept Hotel. The atmosphere was nice. The pool was small.Your unable to bring any floaties in the pool. They do have good music playing at the pool. Your unable to bring your own drinks to the pool. But they did have a bar tender taking drink orders. They have a nice Gym to workout in. The room was a nice size. Very roomy. It dose have a small refrigerator. The AC worked good. The towels were rough.The bed was comfortable. I would definitely stay here again.
Las Brisas hotel in Palm Springs is the worst now . I bent staying for over 20 years and I never complained , but this time my curling iron $100.00 disappeared, I had it and used it on one of the nights, and when I got home it wasn't in my luggage , I called and they didn't care. So if you want to loose your belongings, you can give it. Try .
We stayed here recently and had an excellent stay. The location is great and only a few minutes walk from the centre where there are loads of restaurants. The pool was lovely and just what was needed in the heat. There was a bar at the pool which was very reasonably priced. We had a good night's sleep in the comfortable room. Breakfast was included, however we chose to go somewhere locally due to only visiting Palm Springs briefly. An excellent stay over all.
Las Brisas Never Disappoints. Everyone at the resort is so welcoming . The rooms are very clean and nicely appointed. The only negative I can say. Is that they should go back to making fresh omelettes during breakfast.
You can't beat the location of this BW! The center of town is a block away. The rooms are spacious, tidy, and comfortable, although a bit dark. The pool setting is beautiful with a fun bar that sells snacks. Be prepared, however, that due to their alcohol license, you are not allowed to bring any of your own drinks - water, coffee, soda- to the pool area. The breakfast was generous and yummy. We loved our stay here and would definitely be back.
The hotel was great for our getaway weekend. Pool has bar and food service. Rooms were clean and well stocked. Loved that we could walk just a few feet away from all shops and restaurants Palm Springs has to offer. Highly recommended.
While staying in this hotel, for 4 nights, I found several things that I would have preferred to have improved. First, the whole place needs a good power washing, especially the stairs and landings. The breakfast, while complimentary, is meager and when I got there 15 minutes before the end time they were "out of eggs". Every thing else is continental but with the opportunity to make your own very good waffles. I was very annoyed that they would not allow you to bring your own drink cups into the pool area. This was a veiled attempt to make you buy drinks at the small bar. I prefer water during a full day at the pool. They even looked in my bag to see if I had my own cup which I did. The bar drinks are served in small plastic cups and in the heat they whole drink is hot very quickly. The pool is very small but pleasant. The proximity to downtown and the street fair is great. But don't expect a restaurant onsite. They really don't have one but tell you they have some food served at the BBQ. However, I never found them cooking anything and I would have preferred to have an onsite restaurant so I didn't have to go off site. I will not go there again mainly due to the lack of being able to bring my own drink for days at the pool and the meager breakfast and no restaurant.
Stayed here for just the one night with my family. The place feels a bit old but the room was clean and the staff friendly. The breakfast was better than expected. Parking was a bit tricky due to construction work. Would stay here again.
I love this place and have stayed many many times. It is clean the grounds are beautiful. The pool is small but very nice. It is quite. Free breakfast. LOCATION is perfect. and it is affordable!!! The staff is usually very friendly and helpful. I just always am very happy with my stay.
Spent three nights here during a very hot week this month. The bed was very comfortable, and the air conditioning was a plus. When we first arrived, we were not told they were working on the water system, so after lathering to shave, I had no water pressure. When calling the front desk, they told us to use the bottled water in the room free of charge to finish shaving. The continental breakfast was one of the most complete breakfasts I have experienced at a hotel.
Chose this hotel as our stop in Palm Springs for our California trip. Great location to downtown restaurants - was able to walk to dinner at a different restaurant each night. Good breakfast and refreshing and relaxing pool and hot tub.
We always stay here when in Palm Springs . . . it is a very convenient location being within walking distance of restaurants, shops etc. This place is the best value in town and always clean and neat, and very affordable.
In a great location to walk to down town! Small pool area with expense (but really tasty) drinks. The rooms were clean, bathrooms small, noise - reasonable. The pool area was not blaring, no kids screaming, just heard people walking around in the hall and the occasional water running from a neighbor.
The staff was very pleasant and the facility was well kept and clean. The pool area was very nice although needed more cabanas/shade and the drinks are a little expensive. Location is amazing only a block from the downtown shops and restaurants. It was perfect for us and we plan to use it again next time we visit the area.
A good hotel for the cost, with nice service and clean rooms. Getting old but well maintained. Great location, just by the center, just 3 minutes walk. The bed, pillows and lined were quite good. I will probably stay there when I return.
Really close to everything downtown so can walk to restaurants and to the Thursday market that is held in winter and spring. The room was very clean with no carpet - which we really like and did have a good range of international plug points which was a real bonus. The pool area is nice - although quite small - but seemed to have plenty of beds. The common areas of the hotel were a little tired but what really let it down was the breakfast area. Very small and clinical area with a limited breakfast menu. Scrambled eggs were rubbery and overcooked. A real disappointment from other Best Westerns we visited on our trip.
Nice best western, good price, great location, easy walk to everything downtown. Was a little disappointed that they no longer offer the omelette bar, but the the rest of the food and coffee is still good.
We chose the Best Western Plus Las Brisas based on price and location and were very glad we did after considering other fine smaller inns and hotels near downtown Palm Springs. The BW staff were excellent, the room comfortable and clean, and grounds beautiful with small pool area. Location is walkable to Palm Canyon restaurants and Thursday evening VillageFest. Our stay was not during a high demand time period, so room rates were excellent considering a full breakfast was included. We were upgraded to a pool view room, which was perfect, the other buildings have city street views and there are quiet, landscaped courtyards to enjoy.
This hotel did not seem to live up to a Plus rating. Strong disinfectant smell in lobby at check in, not very friendly staff. Light switch situation in room lacking - once switch "near" door was found, it only turned on light over vanity in bath area!. Lighting is really lacking in whole room. Doors on cabinet where coffee supplies and frig are had to be all the way open (both of them) the get into frig! And the coup de grace - they changed the lock (not key cards- the whole lock type) on our room while we were out for the day! No notification at check in, the day of (like a note under the door), or a text, email or phone call. We come back at 10pm and think we're at the wrong room, drank too much wine, or got off the Tram at the Twilight Zone stop! No apology - nothing. Only good thing about hotel, is location for Thursday night Village Fest.
Las Brisas is our go-to Best Western. We are there at lease once a year and try to make it more. Due to a Promo we had received a free voucher - yeah! Palm Springs here we come! We had business in Indio that morning, went out to lunch and arrived early at Las Brisas around 1:30.. We were told that the only room available was on the first floor. Worked for us, Las Brisas is a big hotel so first floor, no problem. PROBLEM - we were right around the corner from the lobby/lounge and on the main corridor to the elevators and other rooms. After climbing into bed, we soon found out that guests are not very quiet on their evening returns. At one point a couple decided to have a fight outside our room F bombs were flying. We called it the non smoking, non sleeping room. I will still highly recommend Las Brisas. It is a lovely place, well kept, clean, nice pool/spa, great breakfast and professional staff. Just don't get caught in the main corridor, unless you plan on staying up most of the night.
Centrally located in Downtown so we barely needed to drive. Walked to a different restaurant for dinner every night. Moistly lounged by the pool which was very nice. Breakfast was good yet unimaginative. Same thing every day, and no fresh cut fruit except pineapple every day. No bananas or melon. They don't tell you that pool towels are available at the front desk or where ice machines are, so newcomers frequently wander around asking about those things. All in all the experience was very nice and we will go again.
Excellent location close to the town centre Excellent staff very friendly and helpful Nice and clean room with all amenities that's needed a bit dark though Great pool area Plenty of free carparking Would highly recommend this hotel
Upgraded rooms and lobby.. Employees not able to greet us good morning or any other time. Management needs to have a meeting with employees to greet guests when passing and try to smile like you enjoy working at the Las Brisas Hotel.
We stayed at the Best Western Plus Las Brisas for 3 nights for our first visit to Palm Springs. We chose this hotel due to location and price. We stayed in a King Room with a Hot Tub. We chose this room because it is oversized not for the hot tub which we didn't use. All the front desk employees we encountered were friendly and helpful. The breakfast for 2 mornings was well stocked but the last morning it seemed busier and several items were out. Our room faced Indian Canyon Drive but we didn't notice the road noise. The only noise problem we had was the first night (Sunday) with loud music from a local nightclub. We didn't hear it the last 2 nights of our stay. I think it may have been due to White Party in Palm Springs. I had purposely waited until after Coachella to visit and only found out about White Party after I'd planned everything. There is a laundry room with 1 washer and 1 dryer. I guess not many people use the laundry because I had no problem doing 2 loads. We would definitely chose this hotel again if we're ever in Palm Springs again.
Highly recommend this hotel right in the heart of downtown Palm Springs. Walk to any number of fine restaurants, shops, bars, etc. It is well maintained with beautiful flowers surrounding a nice pool. Service was good, room was fine, and plenty of choices for your complimentary breakfast. Also plenty of room to eat with indoor and outdoor seating. Only thing lacking was a microwave in the room, which I was able to get for 15$ per stay.
I loved this hotel! It was located right down in the downtown Palm Springs area. It has a great outdoor area with plenty of seating around the pool, in and out of the sun, and with a nice cabana bar. The rooms are spacious, clean and nicely decorated. The breakfast was great and the staff was so friendly. I will definitely stay here again soon!
I really like this place - the grounds are very nice, the staff is friendly, and the location can't be beat. It's definitely worth it to get a room with a tub if you can. The management is great - Sal is an excellent GM and you can tell really cares about guests. Everything is done top notch with attention to detail, from the immaculate flowers to breakfast. This is nicest best western I've stayed at. I highly recommend this property
First time staying at a Best western. Traveling solo so wanted to save money. The grounds are very pretty and staff super friendly and accommodating. Most important the room was super clean and sheets, towels, etc were crisp and clean. Bed was very comfortable as well as pillows. Breakfast buffet was good, not a huge selection but more than enough choices. Great location- you can walk to town. CONS:Rooms are dark with not much natural light. Walls are paper thin. You can hear your neighbor sneeze, literally. Don't book a room on 1st floor-especially near pool- where they put me. The towel & garbage carts roll by early and wake you and are LOUD. Kids are screaming all day by pool. Teens stay outside late hanging out. Great place to stay if you are here for 2-3 nights or less. Book a room on 3rd Floor. It's much quieter. I would have given this place 4 stars except for the noise.
Very clean and safe. The lounge has plenty variety of draft beer and drinks. Breakfast was free and had a good variety of items to choose from. Easy check in and check-out... I would definitely stay here again.
Pleasant stay and convenient for everything I wanted to do in Palm Springs. Fair to good amenities; some changes in the breakfast menu could be helpful; I did not use that everyday because of the lack of variety although it was very convenient the few days I ate there.
The appearance of the hotel is fantastic. The flowers and outside landscaping and swimming pool are fantastic. The room was well appointed, clean, with good eye appeal. The bed was comfortable. The main function of a hotel--a good night's sleep-- was a failure. My room is one a hotel manager would give to a customer he hopes never returns. It is located near the entrance of the hotel, near the entrance of the swimming pool, on a primary corridor route that has stone rather than carpeting. While listening to the sounds of the night, I heard the rolling luggage carts frequently passing my room, operated by loud talking inconsiderate customers. I heard horns honking on the street, cars racing their engines, music from nearby night clubs, music and loud talking from the swimming pool area, ice being shoveled out of the ice machine, footsteps.... Note: I am not a light sleeper. The location of the hotel is within walking distance of numerous bars and nightclubs. Quite a few restaurants are within two blocks of the hotel. If one is in a party mood, one can have a great time at this location. I departed the hotel after the first night as I did not want a second night without sleep. I stayed on a Sunday night and cannot imagine what Friday and Saturday are like.
We have stayed here 3 times before. Usually a great relaxing holiday. The changes they have made are not for the better. Took all carpets out of the rooms. Now the rooms are like echo chambers. When the people next door were talking on their phone it sounded like they were in our room. Also a lot of space under door which lets in noise and and light. You are not allowed to bring anything to pool area. So no water bottles. Barman at pool is more like a drink watchman then a server. He has no problem telling you what you can't bring to pool.
I can honestly say this is one of the worst Best Western's we have stayed at regardless of the great location, professional landscaping, amenities and accommodating staff. This is basically a motel with no interior-open to the elements with stucco arches. Some rooms are much quieter than others-and many guests I talked to liked it -so select your room carefully. . Their standard room is a basic Motel –Style small room, The bathroom and closet were very small and there was not enough space in the closet to hold all our clothes for a week. I left half of my clothes in the suitcase. There was a gap under ½ the door my wife filled with a magazine. The air condition was an external unit located under the window with a wall thermostat. This unit was close to the bed and when it turned on blew ice cold air directly at the bed, was loud and very annoying. There was no adjustment to the vents. When cycling for a long time, I had to put on long sleeves and turn up the thermostat to stop the unit, silence the noise and stop the cold air. This contributed to a poor night's sleep over the entire 7-night stay. My wife called their standard room “terrible” but refused to change it in fear we would get something worse. I disagreed but was overruled. The location of the room was on the third floor of the “C” building. - back section street side. I requested a quiet room and got the noisiest room in the facility. There were no sound barriers in the walls and you could hear from each room, and even hear the people snoring in the next room. As it got later, you heard the motorcycles and loud cars going down the back street -making it difficult to go to sleep. What was really totally unacceptable were the two dumpsters-one on the side and back VERY close to the building. There was the clanging of bottles that went on all night long until 4 AM (Dumpster Divers?. If you didn't drink yourself to sleep or take an Ambien, you were going sleepless in this room. Then, three times a week the loud trucks would empty the dumpsters at 5:30-to 6:00 AM. No alarm clock required to wake up. And to top it off, there were one or two clubs next door and you heard the music until closing. There was no quiet time for 7-nights only during the day. I complained at checkout about the dumpsters and they told me Best Western tried to negotiate with the contractors a relocation many times but were not successful. OH REALLY? So you charge the customer the same price for a lousy room? Perhaps the best plan is to stay out all night partying and sleep during the day. After all it is Palm Springs. Based on this stay, this will be our last stay at a Best Western. I have shredded my Gold Crown Club Card.
Our experience at this hotel was fine. The room was a nice size and the bed comfortable. One word of caution - they do have a number of "adjoining" rooms and we were given one. The door between rooms is a conversation conduit. I needed to wear ear plugs when I went to sleep so I couldn't hear the couple in the other room talking (their conversation was quite clear). Also, we booked five months in advance with a request for top floor away from elevator. The room we were given was middle floor right by the elevator. Not sure what good it is to put in a personal request, which is what they told me to do in the future if I wanted a room without an adjoining room. Breakfast was typical fare, nothing special. Outside of hotel was lovely and great location.
My husband and I arrived late afternoon March 22nd, 2019 and checked out March 25th. Nick the pool bartender accused my husband and I of bringing in drinks into the pool area, two days in a row. This was not the case and we told him so. The first day my husband did have an empty beer can in our bag but that was all we had. We were drinking water at the time. We asked him if he would take our drink order and he said no and walked away. He was obviously annoyed that he was mistaken, and that we had not brought in any other alcohol as he thought. The next day we arrived at the pool and poured water into cups from the pool bar. Nick saw this and added the ice for us, then 30 minutes later he comes up to us while in the Jacuzzi and tells us once again there is not outside alcohol allowed, (mind you we have water cups) he provide. Nick did this in front of other guest. We are again shocked at his behavior and show him the water. I ask, what is he doing and why? He says "because I saw you pour something from your bag into the cups". He did not see this, as we had nothing to pour. Not only was this totally out of line, it was embarrassing. My husband and I were in P.S. to celebrate his 62nd birthday, do some hiking and relax. We are professionals that are not accustom to being treated this way. I asked for the manager, relayed the incident and asked for an apology. Well we never got an apology from Nick, but after sending off a detailed email to the hotel manger they are crediting us for one night, of our 3 night stay with a halfhearted apology. We usually stay at the Marriott, but were hoping to save a little money this time around. We will not be so short sighted again. I think in this case, you get what you pay for. It is curious as to why the General Manager would tolerate such behavior from his pool bartender Nick. It is not the first time this has happened and I doubt it will be the last. Nick will behave nicely if you order drinks from him from the start, but if you do not, take this as your warning.
As our usual mid century modern was unavailable we tried the BWP Las Brisas. BWP's are usually better than average and this one was close. The central location, just a few minutes walk from downtown is terrific. Once you figure out the front and back entrances, getting to and from places works well. The basic southwest motif works fine; the house is not new and could use some refreshing up, but in general it passes muster. With 90 units parking could be an issue, but we were always able to find a spot somewhere on the property. Our B- building room overlooked the pool and we did not experience exterior noise problems others have noted. The walls are thin and if you have noisy neighbors they will "share" with you. Check in was efficient and friendly in pleasant enough lobby. The elevators get you up and down well enough and there are ice machines throughout the facility. The pool and bar/ bistro area, while not large, are plenty large to service the guests. Our room and bath were medium sized, with enough lights and outlets. The towels and toiletries were good to very good. The bed and linens were very good. The HVAC was good, with a large flatscreen and lots of channels, refer and good coffee service. The complementary internet worked well. We had trouble syncing up with housekeeping; their schedule and ours were not a match made in heaven. We were not serviced one day and got a limited late service another. The complementary breakfast was more along the lines of basic Best Western, not a Plus as we were used to. The quality and variety were ok ( excellent oatmeal!) but the offering was identical each of our 4 days. We did not eat at the bistro. Check out was efficient. While we were not in Palm Springs for the tennis tournament, we suffered from the dramatic increase in rates due to the event. This is a good enough house at its normal rates, it is pretty marginal stay at nearly $350 per night ( inclusive of taxes and fees). Average with a little plus.
The Manager Sal was so kind and professional. I felt as though I was staying in his home...he is the perfect host. Michael at the front desk was so funny and cute. And Nick at the toolbar was accomodating and charming. This hotel pays close attention to the details from the new pool funrniture to the umbrellas that match the fabulous blooming bougainvilla to the wonderful colorbowls around the fountain. They have built a sound wall to minimize the noise from surrounding restaraunts. The rooms are comfortable...best bed I've ever slept on (and I am well travelled!) This will always be my choice in the desert. Thanks Sal and staff.
If you want to sleep and don't want any noises, don't stay at this hotel. The location is great, but it is dead center where everything is happening. My room was directly facing 3-bar, which had music and screaming people 'till 3:00 am. The walls are paper thing, so you can hear everything in the next room and people loved staying in the balconies talking after 3:00 am. Pool is narrow and full of people and the furniture very outdated. Sorry, but we won't be coming back to this hotel. We wanted a hotel to relax and we didn't do it. People were great and very helpful.
What an excellent hotel!!! Beauty beyond expectation, and the rooms are safe and roomy. It is located in a great neighborhood and I would recommend it to anyone. From check in to check out, the process is extremely easy.
If you love flowers, this hotel is for you - simply gorgeous. The rooms are spacious and comfortable and the location couldn't be better for shops, restaurants, bars, etc. The nightly Happy Hour is a nice touch and breakfast is excellent. Choose your room carefully though. Rooms in Building C (101-109, 201-209, and 301 - 309) are TERRIBLE! They overlook the parking lot so we could hear everyone coming and going at all hours of the night. In addition, there is an alcove in the hallway with tables and chairs, which is a nice touch BUT 4 couples continued their partying there until well after midnight and they were NOT quiet and they said the hotel doesn't have a policy about noise.
They refused to accommodate a night off our stay due to an emergency weather situation and the manager couldn't have been any more rude and unhelpful. This was our first stay at a best western and it will also be our last.
Do not expect too much. Things are ok. Cleanliness fine. Pool area looks more like the ones there are in motels. The same for the bar area, cafeteria (food is good enough ). The personal very helpful and polite. If there were people around the pool or outside, from our room we would have had to use earplugs. I read that often and it's true. The shower worked very well. However, You also hear water when people have a shaker. Walls are very thin.you can hear everything from your neighbour. lol. It's a bit expensive for what you get. But the location is perfect. Parking: They can accommode you. The internet works well but a bit slow. Not sure if we went there again. The cleaning ladies forgot to do or bring things 4 days out of 7. It's doesn't have the standards of a hotel. But we slept veru well.
My room was very small. The bathroom tiny. The windows are sealed shut and I won't stay at hotels where you can't get fresh air. It seems like a converted motel. The way it is designed, the rooms are very dark and get no direct sunlight. Parking is awful. There aren't enough parking spaces for all staying there, so people park at night on the driveway or in other bad places. I came back at 10 p.m. and there was NOT ONE spot anywhere to park on the property. Had to pay to park elsewhere. Really? To think they charge you $300 for this? The place is probably worth about $100 a night. The only good thing is the location and the sheets. The pool is tiny. Breakfast was mediocre and served on paper plates as I recall. For the same price, stay at the Hilton, or Renaissance, both about 2 blocks away, or anywhere but here. You can tell how bad ownership is with this place because with other bad reviews I've seen on here, the hotel responds with the "last word" and usually says, "We get great reviews and so you must be some kind of weirdo."
This is a terrific hotel right in downtown Palm Springs. If you want to be in the middle of it all, this is the place for you! Restaurants, shops and bars are within a very short walk. My room was spacious, with several chairs and a workstation. I appreciate bare floors (rather than carpet) in a hotel, and the flooring here is perfect.
Good location and outside spaces at hotel. Noisy but bearable. You could hear people next door above people walking and outside noise. It is a pleasure to enjoy the outside areas of this hotel and location could not be better.
walking distance to popular city center tons of restaurants unique shops along with national brand stores coffee shops and eats great finds, great mix of new and old...Hollywood with a vintage Mediterranean and contemporary flair! TONS TO DO
The outdoor decor was lovely and the rooms were basic. The breakfast was good. The pool was warm and the hot tub was great. The front desk staff was okay, but not outstanding. We had a room with a connecting door and could hear everything the guest in there said on her phone, which was a lot, including a call at 6am. But the location could not have been better - close to lots of restaurants and the downtown. We visited Joshua Tree twice which was about an hour away.
Stayed three nights here and enjoyed it very much. It's an easy walk from the hotel to downtown and all the shops and eateries. Room was nice and we thoroughly enjoyed the pool area and hot tub! Would definitely stay here again!
You can't go wrong with this property. Centrally located and within walking distance to many bars, restaurants, shopping, etc. Rooms are clean and the bed was comfortable. The staff is friendly. Good breakfast daily.
I and 2 other ladies attended a conference in Palm Springs, we spent 3 nights. Pros: location is great, hotel is clean, grounds are beautiful There are fountains and flowers and the pool is away from the public eye (yet available to guests) plenty of small spaces to meet up with people and be out of your room. Day staff were very friendly and accommodating and did everything they could to make our stay pleasant. Cons: walls are very thin, there is a nightclub near by and we could clearly hear words from conversations held in the parking lot above the loud thump from the club on Fri/Sat. We stayed in a room away from the thump but were still bothered by multiple disposals of glass bottles. The evening staff upon our arrival (particularly Jacob) were rude and had a very unpleasant demeanor. His colleague Michael tried very hard to be calm and friendly to balance Jacob's grumpy nature. In the end my colleagues were happy with their stay and the grounds, walking distance to the conference was ideal to allow one to experience Palm Springs and get some daily steps to balance being stuck in a chair all day. Personally the noise was a deal breaker, I wouldn't return as even on the sides of the hotel with no night club the bottles were very loud multiple times a night and even the quietest conversation can be heard through the walls.
Great staff and great hotel. The breakfast is wonderful every morning. We love being in such a central location to restaurants and other great attractions. The staff is so friendly and helpful. Rooms are always clean and comfortable. A perfect getting away from home that makes you feel as comfortable as home.
It was our first time in PS so we let our friends pick the hotel and it didn't disappoint. It could use some sprucing up but the location can't be beat. We were able to walk everywhere. The rooms are fine. The pool area is cute. Free breakfast included and a fancy, hip bar area. Free parking and plenary of outdoor spaces. Refrigerators in the rooms. Nice toiletries. I'd stay here again.
We had a wonderful time at this hotel, they were extremely accommodating. My husband is recuperating from back surgery and they made sure we had a ground floor room, the staff was great as always. The breakfast room looks wonderful and the fitness center is great.
Attractive exterior. Lovely pool area with flowers, a hacienda look. Lots of good choices for breakfast, hot & cold. Great location in downtown area. Many good restaurants within walking distance. We enjoyed a suite in front with mountain views and a whirlpool tub. The room was set back from the street, not much traffic noise.
I was a little surprised when we woke up in the morning, we could hear the conversation in the next room. I thought the rooms were better insulated. I hoped that they were not able to hear our conversation the nicht before.
This hotel property is clean and well-located to downtown. Our room was below a room with a Jacuzzi and for whatever reason there were loud clanks and pounding sounds all night, every night for 6 nights. We rarely slept for more than 3 hours. When I reported the issue to staff, it was treated dismissively. There is something seriously wrong with the vents and/or piping above that room. No one deserves to have their vacation ruined like ours was. We were not given any discount or even an apology. How disappointing.
The pool and court yard was beautiful. Very well kept hotel. Loved all the places you could sit and relax. A big disappointment there was no microwave in our room and you weren't allowed to take your own drinks or food to the pool side seating. The rooms were very dark. One lamp. Very loud from the bars behind till 2am in the morning. So didn't get a lot of sleep. Was awesome to be walking distance to all the restaurants and shopping. Loved the thursday night street market. Great location and close to transit. Beds were comfortable but pillows sucked.
Good basic hotel with great, friendly, helpful people at the front desk. Enjoyed the pool and hot tub and ease to walk to many things. Be aware of street noise if on 3rd floor on main street side. Advantage was a view of the hills. Comfortable bed and linens. Very limited toiletries.
We went round and round deciding on a good-value hotel and so happy with this hotel choice! This was our first stay in Palm Springs - other times just passing through - and we loved the location of this hotel - walking distance to restaurants, galleries, coffee shops, museums. Only disappointment was RAIN closed down the Thursday street festival. :( Beautiful views, comfy bed/rooms - and super friendly staff - this was a great deal for an upscale value chain hotel! Thank you!!
This was our first visit to Palm Springs and chose this hotel from its Trip Advisor reviews. I was surprised to read the recent negative reviews because we found this hotel to be clean and comfortable. The breakfast was better than the usual Best Western fare with scrambled eggs made with chives and diced tomatoes. We were meeting some old friends and spent the afternoon at a table near the pool and enjoyed the freshly prepared salsa and guacamole with tortilla chips along with a selection of Mexican beers. While they do not offer a large luncheon menu we enjoyed their Chicken Quesadilla and our friends dubbed the cheeseburger as acceptable (our friend is a chef so this is a thumb's up). If we make a return trip to Palm Springs we will certainly consider staying here again. The only pet peeve would be the soap/shampoo dispensers in the shower. I don't think the housekeeping staff is familiar with testing them to see if they are full or dispensing the proper amount of product.
We stayed at this hotel for 3 nights in December and overall had a pleasant experience in Palm Springs. Unfortunately, i left my FitBit in the room and returned home without it (my bad, i know). I called the hotel right after and they indicated that they had located the FitBit and would be sending it to me at my expense. So, all was good I thought. Fast forward to February and i still haven't received it. I am told they have no record of it in their system and every time I call to follow up (several times now), I am told the manager will contact me, The manager never does contact me so I feel that I've gone from decent service to lip service. We wont be going back to this hotel.
An older hotel but centrally located in the heart of Palm Springs. Breakfast the usual BW fare but as a plus they could take it up a notch. Room older but well maintained super clean. Bar by the swimming pool was nice. The key is the location , walking distance to restaurants and shops on Palm canyon Dr.
An older well preserved/maintained vintage downtown hotel consisting of three 3-storey buildings with elevators between them. Rooms are adequately furnished, clean and spacious, although the bathroom area is a bit tight. The king size bed with pillow-top mattress in our room was very comfortable. Blackout blinds are a nice touch, and comfort-height toilets are a plus for seniors (but might be a problem for families with young children). The included breakfast is, in our opinion, above average, although the menu did not change for the 11 days we were there. It included scrambled eggs (with or without peppers, etc), hard-boiled eggs, meat patty, waffles, cereal, yogurt, porridge, and apples, oranges, and pineapples to die for. We did not encounter crowded conditions some reviewers spoke of. There is a nearby courtyard where you can take your breakfast outside when weather is nice. This is complemented by a gazebo/bar for lunch and drinks, next to the pool and hot tub. Some reviewers complained about inadequate sound isolation between rooms – that is likely due to the age (and type of construction back then). We did not experience those issues, but low frequency sounds from air conditioners/heaters (one in each room) can be problematic for light sleepers. Sound transmission between rooms is exacerbated by a semi-enclosed perimeter hall/walkway on each floor, which acts as a kind of echo chamber enhancing low-frequency sound transmission between rooms and floors
The grounds of the property are nice, and the staff was friendly at check-in. Our huge disappointment came from the quality of the room. The biggest concern was that the room did not smell fresh, to the point it gave me a headache. To the credit of the hotel, they did offer a new room, but the second room was pretty much the same (decided to settle at that point). They said it might be the cleaning products, but it was a musty smell with what smelled like a masking of smoke, though I know they don't allow smoking. The smell bothered me all night. We left the door open during the day when we were in the room, which helped air it out a bit for the second night. The room just didn't feel fresh. Updates have been made, but it feels like the old was covered up versus starting from scratch (the floor wasn't level, ceilings are low with just a quick, sloppy coat over the old). The sheets were scratchy (despite a note that they provide fine linens) - just not the quality we'd expect paying over $500 for just two nights. I will say that the location is great, and I know that is part of the expense in a busy weekend in Palm Springs.
Tiny rooms, horrible breakfast, shampoo & body wash dispensers remained empty our entire stay, pool bar wasn't open once, extremely dated exterior, heard couple next door fighting & traffic noise all night. There was a one hour power outage & at no time did anyone walk through and check on guests or offer any information whatsoever. It is in a good location but that's the only positive thing I can say.
Great site an spot quiet, room good, good aircon, brekkie great, pool perfect for the hot weather. There Halloween totally blown away, saw The Zombie Walk Parade, mind blowing as we sat in out sidewalk restaurant amazed at it all. Thursday's the whole main street turns into a huge Market just beautiful and blown away by all the creepy outfits for H Halloween. Gosh t he next weekend they had a huge LGBT Weekend/Parade coming up. Loved Hotel and all of Palm Springs.
We bookended a week long stay in Borrego Springs with two stays here, as it was so great when we were here last year. The first stay was a 4 star stay, primarily because of noise. We were in the main building, top floor above the pool and there was a noise from the music for a while. Also, we discovered the walls are very thin; we could hear every word of every conversation the person next to us had on her phone. As the hotel was completely full, ( I imagine for the film festival) and it was only one night, we put up with it. Our second visit, we requested a got a quieter room, top; floor, last building, away from all the music and it was much quieter. ( C301) Plus it was a Jacuzzi room and those are marvelous. the Jacuzzi is huge and a marvelous experience. Also, both room had in room recycling containers, a major plus for me. One thing I noticed; last year when we stayed I noted we had complimentary water in the room and, for breakfast, they had an omelet station. Both were gone this year. No omelet station and they charged for the water, even as a rewards member. Still, it's a great location, the service is excellent and the rooms are nice, so we'll stay here again, probably next year before heading to Borrego Springs again.
This was our second visit here for annual international Film Festival. Rooms are spacious and comfortable. The hotel has pleasant grounds and pretty pool. Prices were moderate. Large breakfast buffet is included. Staff very friendly and helpful. Stepping outside hotel you immediately see lovely vistas of rugged mountains and beautiful blue skies In addition, the location is perfect. We walked to lunch and dinner easily. Plenty of good restaurants within a few blocks. If you go for film festival most venues are within walking distance also, We plan to make it an annual event.
Nicely appointed typical of good Best Western hotels. It is in the centre of the Palm Springs action so if you want a quiet night, ask for a room in the centre of the hotel. Ones on the corners will catch the disco/night club sounds. Outstanding breakfast area with crepes or omlettes made fresh, lots of fruit and other choices in a sunny green oasis in the hotel courtyard.
We asked for a room with a king bed but had to be moved because it was so noisy. The first room had a constant dripping noise and we could hear everything from the pool, parking lot and hallways. They ended moving us but we still had to get ear plugs just to sleep. The location is perfect but the noise was horrible.
It was relaxing and pleasant. Breakfast was good, nice variety. The room was clean, but the bed could have been a little softer. Plenty of eateries within walking distance. Convenient ample parking. Complimentary breakfast the next morning was delicious with a very nice hostess making sure everything was stocked and ready to eat.
The staff was very helpful, the room was clean and tidy, the decor was as expected....overall a very good experience. The location was within walking distance of the downtown and all of its shops and restaurants.
Good for a two night stay. The location is close to downtown and free parking is a plus. Make sure you try to get a room not facing the street as it can be get noisy. The room was adequate for the price and the staff friendly enough
Close to the main drag - SO rooms are little noisy, but overall great staff this is why I am reviewing it a decent rating. It is centrally located weather was good I'll book again if I had to, just request rooms away from the main street.
Close to the main drag. Room faced the street and street noise was a factor at night. Free parking was great. Cute complex. Average breakfast. Typical Best Western - sound proofing an issue. Staff were all nice and helpful.
Very disappointed in our room. We asked for a quiet room and they put us across from the pool, bottom floor and in a echoing breezeway. Requested a new room with in five minutes. 2nd room was better but still noisy. You can hear everyone walking by and talking outside your room. No omelette bar!!! Actually was one of the worse breakfasts at a Best Western PLUS! Sausage patties were like dried up hockey pucks and eggs were burnt from the burners. We were hear about five years ago and was impressed. Not so this time. Won't be back!!!
We booked a 2 night stay with our points for a 2 queen room with occupancy of 4. When we checked in, we were informed that we would have to pay $25 for the third person. I have never been charged this and this hotel is what I call chintzy. It is an older property and even though it is located in the central downtown area of palm springs which is a plus, the neighboring businesses kept us up late into the night with their loud patrons. They don't have any coffee or water station in the lobby and breakfast was lousy. The eggs and sausage were over cooked and the selection of breads and drinks was slim. We didn't stay for the second night because of all these factors.
The hotel is centrally located, yet on a quiet street. It has charm and beautiful bougainvillea and landscaping.The jacuzzi is a perfect temperature with good jets for relaxation. The room is a good size and has the necessary amenities. I will return, but don't raise the room rate!
Just stayed for 3 nights. Wasn't overly impressed with the king room. Small bathroom, small room in general. Mattress was fine. Fridge made a really loud noise every time it turned off. AC unit smelled terrible while running, a urine type smell. I left it on high heat for hours and that helped burn off the smell. Very loud doors, everyone kept slamming their door shut, the noise from that was brutally annoying. Almost, the walls are very thin, you can hear all your neighbours. The worst though was this past Saturday night. A few homeless people got into the garbage bins beside the room and kept screaming and yelling at 3am for over an hour. The man staying in the room beside mine started yelling at them to shut up but that made it worse. I felt like I was in a trailer park not a supposed nice hotel. Pool area is fun. Hot tub was perfect. The lounge chairs will need to be replaced soon, showing their age. Breakfast was adequate. Staff were fine but nothing to write home about. I had stayed my first night in California at the Best Western Plus Casablanca Inn in San Clemente, staff their were +10 times friendlier and more genuine. Location is ok, but there are a lot of homeless just behind the hotel in a wide open area. They were often making noise and fighting. They make you put a piece of paper in your car windshield which is annoying. Just take people's licenses plate # then check them at night, would be easier/more convenient. Overall the stay was adequate but I won't stay here again. Mainly because of the thin walls and constant outside noise issues. Oh, one more thing, the cleaning staff were fantastic. Thorough, friendly, and respectful. I left them a Christmas eve tip :)
A gem in Palm Springs. Right downtown with cool shops and restaurants nearby and about 5 minutes from the airport. The pool area is small but very well set up. Love the pool and snack bar. Nice to have shady areas and sunny areas combined. Very clean
We flew into LA to visit our daughter and then wanted to escape the city so we choose to go to Joshua Tree Nat'l park. We decided to stay in Palm Springs. We stayed two nights at this hotel. The hotel was clean and the rooms were decent. The staff was friendly. No complaints. The location was great as it was in walking distance to downtown and many restaurants. On Thursday nights there is some kind of village fest where they shut down the street and there are all kinds of booths with crafts and art, there is music and food. We stumbled on this and it was a nice surprise. The main reason for our trip was to visit Joshua Tree Park which was about 40 minute drive which was not bad. Overall we had a good stay and we would stay at this hotel again. The only suggestion is they could improve the breakfast. It was just ok. The 2nd morning we didn't eat the hotel's breakfast and instead went to a restaurant across the street.
We arrived around 11:30 in Palm Springs. We were hoping to be able to park at our hotel and wander around town. To our surprise our room was ready and we were able to check in and get settled, before heading out to explore. The staff was friendly and told us about a street fair that would be held one street over and started about 6:30 in the evening. The hotel was decorated for Christmas and the landscaping was very well taken care of. Our room was on the second floor and faced the main street. It was clean and quiet. We heard no traffic at night. We had a great time at the street fair. It was like a craft fair at night. Even though we didn't go, there was a nice pool with a bar and a great looking bar by the lobby. Breakfast was served outside under the umbrellas near the pool area. There were several hot and cold options. The hotel seemed to us to be centrally located to many restaurants and bars. Since we only had one day our exploring was limited. My wife and I were extremely pleased with our stay. There would be no hesitation to stay here again. Oh, and the sunrise was Awesome!
Don't stay in rooms facing the street.Windows and doors let a lot of sound in.Noisy restaurant across the street partied late and loud.You can hear idiots with loud exhaust on their cars and bikes.
a typical hotel for this region. Very nice staff. Small but tasteful garden and pool area. Located near the pedestrian area and the shops. Many parking spaces are available for guests. Nice Rooms for any wishes
Typical Best Western hotel. Friendly staff. Clean, comfortable room. Good location, easy to walk everywhere. Restaurants no more than 1 to 2 blocks away. Breakfast was tasty but not exceptional .. it would have been nice to have had more choice after staying a week but they are renovating their breakfast room so it's probably difficult to prepare
The hotel needs upgrade improvements. Be sure to ask for a room that will not be in heavy traffic as the rooms are not sound proofed at all. The guest information in the rooms is outdated and not very helpful. The beds are very comfortable. and the location in downtown Palm Springs is excellent.
This is our go-to place when we visit Palm Springs. It's one block off of the main street of Palm Springs with tons of shops, restaurants, etc. It's a small oasis off the main drag. The hotel is nicely maintained and I saw a few improvements since we last stayed here. The staff is friendly and efficient. The breakfast is good quality and we enjoy having breakfast outside by the fountain/patio/pool area. The room is good size and quiet with mini refigerator, hair dryer, flat screen tv, iron and ironning board and wifi worked well.
For our winter visit the room was always cold and dark. Room faced an inner corridor and there was no natural light in room. Parking spaces weren't sufficient for number of rooms. Not sure why this hotel is called a BW "Plus". It was a minus for us other than location.
The hotel was reasonably priced and in a great location with free, on-site parking. However, we weren't able to get a good night's sleep for a couple of reasons. Our room was right near the elevator, so there were people talking outside of our room at 6am every morning. And the pillows were massive, so it was like you were sleeping uphill. The refrigerator also broke/turned off on our second night and the leftover food we had in there was ruined. We also found a cockroach in the bathroom one morning. The front desk didn't really seem to care about any of these issues.
I found it to a very clean and nice hotel. It is a bit older , the rooms are big but a bit outdated. Staff very friendly , breakfast was ok but a bit disorganized . The location is great close to downtown and not far from the airport . I would stay here again
We have stayed at this hotel a few times and it's our favorite Palm Springs hotel. It's close to downtown so we can walk and enjoy the Thursday street fair and walk to restaurants. It's not a far drive to other places in the area. This hotel is clean and staff is very friendly. We like that it's got just enough amenities - you can get food and drinks and there's a pool and other things but it's small. We're not in our room much so we don't spend a lot of time there, but the time we spend there is nice and we can get what we need. The courtyard is very nice, and we enjoy the breakfast. It is an older hotel, so you can hear noise and prices fluctuate so can be very expensive at certain times. But, it's still our go-to place when in Palm Springs. Staff is very friendly and helpful.
This is an older hotel but it has been well kept and the rooms are large. It is just off of main street in Palm Springs so there are many restaurants and shops close by. We didn't try the pool so won't comment. The breakfast was very good.
We staid in this lovely hotel which was so well located walk to everything. Had laundry facility and nice clean rooms, friendly staff, and pool. We got the best price online and then arrived at the hotel and asked them to match it which they did . They were well over what we paid and we took it for several days as the rate was really good.
The positives - the most comfortable beds, clean rooms, fair breakfast, Friendly staff. The negatives - the location for noise, terrible internet reception. Pool side may have been a bit quieter, if I was ever forced to stay here I would demand poolside or choose another location.
This hotel showed it age the cleaning staff must be lazy as our floors were filthy. The floors were pergo poor choice for a busy hotel. The food was below average very little to chose from.The staff spoke in spanish only amongst them selves .
This hotel is welcoming and accommodating. Nothing was a trouble. The housekeeping was immaculate and our room was throughly clean. The breakfast was plentiful and great to dine by the pool or in a small courtyard. Close to restaurants and bars.
Stayed here for a month while on a work contract .The location is perfect within walking distance of plenty of shops and restaurants. The pool is warm and big. They have an inside & out bar that serves great food, also shows sports games. Rooms were upscale for the price with comfortable beds. The only downside to the hotel is parking, sometimes the lot get overly parked.
We wanted a cheap night in palm springs before heading to DHS. Cheap it was, but there is no excuse for it being so poor. I don't know who is writing the reviews.. the staff or just people with low expectations. It is drab, dated and mouldy. The rooms have laminate flooring....why? You hear everything in every other room..above, below and either side. The rooms are very noisy, noisy aircon, noisy showers and also the location seems to be in the middle of a drag car circuit. The beds were comfortable, although the bedding cheap. It is a very dingy place and I didn't see a single guest that looked happy. Breakfast was a joke, plastic cutlery and plates and as for the made to order omelettes - a flying pan on a barbecue with a giant plastic bottle of suspicious looking ready made egg??? Finally, no matter what the cost, you want to feel welcome and relaxed on holiday. For some reason, whether this is just Las Brisas or indeed best Western, the place is full of rules. No floaters in the pool, no stereos, no food or drink from outside. And in the room, do not put towels on the chairs, do not steal the towels, or toiletery containers???? Who stays here???? Not us ever again!
My wife and I recently stayed here for 2 nights. We have stayed here previously but this time it was better (maybe it was the improved weather this time that helped?). We arrived early and were able to check in early which was nice. Our room was on the 2nd floor and was comfortable enough and quiet, although, perhaps, getting slightly tired in areas. The pool area was lovely and we certainly made use of it during our stay. Breakfast (complimentary) was taken on the terrace which was really nice and the choice was reasonable without being exceptional. Service was generally excellent. Where the hotel really scores is its location which is a short walk from shops and restaurants. The rate was pretty reasonable for the location. We had a great time.
Hotel is tidy but showing it's age a bit. Rooms are very generous with hot tubs. Laminate floors are delaminating, very poor cheap product. Breakfast was the usual stuff, lousy toaster and not enough for the number of guests to use. Good location for seeing the town. We were there on a Thursday which is when there is a street market, quite the event, wish we had had more time to spend seeing all the unusual items.
This hotel was beautiful and the staff is so helpful and nice. The breakfast was very good and we have a lot of choices. The pool is great. Our room was perfect, peaceful and quiet. The location is perfect, just a block off the main area of downtown Palm Springs. comfortable and clean with a really nice bed. The fitness center was super clean.
Very nice hotel. Great rooms, pool and staff were excellent. Great location. Prices were very reasonable for the location and the quality of the rooms and property. The pool was amazing. Also came with a breakfast. I stay at this hotel every time I come to PS. Highly recommend it to everyone.!
Return visit to this property. They have made renovations and are still making more (breakfast room under construction). One block off of the Main Street, so quiet, but so close to all of downtown area. You can walk to so many restaurants and shopping. Downtown continues to make improvements to draw tourism. Free parking ( at the hotel too) everywhere and plenty of it with new garages. New shopping and restaurants where the old Saks store was. Room rates are very reasonable. Full breakfast with the standard fair. Good coffee station open at 6 am. A bike rental place in the next block! Nice beds and pillows. Cute bar and bar at the pool as well. They are starting to offer some lunch and dinner depending on season. We love "old" Palm Springs and this is our favorite hotel. Not a 5 star property but that is not what we are looking for when we come here.
This hotel quaint something from back in the 40s. flowers blooming plants everywhere. The swimming pool and hot tub out of this world after a long days hike. Swimming pool and hot tub - way to soak Extra special when the pool bar is open. Lovely areas for patio buffet breakfast. Great hotel lobby service as well as the polite guest service staff. I would stay here again!
Absolutely great hotel! Too bad we stayed only 1 night there. Next time we will definitely stay longer! We enjoyed an amazing breakfast on the terrace, a swimming pool is small but very nice, there are always plenty of unoccupied sunbeds around it. Beds in the room are large and comfortable, and location of the hotel is just a couple of minutes walk from the center. Free parking is just in front. Our family loved everything about the hotel! We would definitely recommend it. .
We arrived in Palm Springs three days early and needed a place within walking distance to food and bars. We walked in off the street and instantly were treated so very well by the young male at the front desk . I wish I could remember his name to pass on our thanks . We didn't even mention it was our honeymoon and we got an upgrade to the top floor with a jacuzzi. The included breakfast is really great and the location is amazing.
Once again BW property has been great! Great location, view from 2nd floor room, clean and comfortable. Love this BW! Beautiful grounds! And breakfast included! Staff was great! Would stay here again!
Spent the weekend in Palm Springs and had a great stay at the BW Las Brisas. The hotel has been around many years but was clean, up-to-date and well taken care of. It has an indoor bar near the lobby (nice when it's very hot) has a small on-site menu for nice snacks, a pool with spa and an outdoor bar for guests. They provide a wonderful and free breakfast.
The pool here was the highlight of our night in Palm Springs. Such a great layout and the surrounding plants and flowers are great. They even have mist sprayers by the lounge chairs. The hotel also upgraded us to a Jacuzzi room for free - that was awesome!
Had a great one night stay here, spent the day in the lovely pool area with beautiful cascading flowers. The room was quite large, clean and well decorated. The air conditioning would occasionally get very loud at night so eventually I just switched it off. Would be nice to just have a low setting. Breakfast was pretty average but it was the only place I stayed at in the US with a breakfast included so points for that! It was served on paper plates with plastic cutlery though which just seemed lower quality than everything else here.
Rented the room for a friend who was on a trip using my points. It took five phone calls speaking to different people just to get it booked, then papers had to be emailed; printed; signed, scanned and then sent back, all from the remote location that I was in while traveling as well. Then after checkout when I called and asked about charges to my credit card on file a clerk by the name of Andy flatly told me they were listed out on my receipt, the one I did not have because I was not there, and when I asked for a copy of that recipient to me emailed to me he again said that I had already received them and would not offer to email them to me. Worst experience ever at this chain.
Best Western Plus Las Brisas Hotel is a fantastic choice for your PalmSprings vacation. The hotel is modern, clean and comfortable. It offers a great location for easy access to attractions in Palm Springs and the Coachella Valley. The hotel staff is professional, friendly and accommodating of guests' needs. This ai a great choice in Palm Springs--one of my favorite hotels.
Came here in the dead of summer! Got a good rate because who goes to PS in August? Loved the decor, wooden floors. Great breakfast buffet style outside with all the flowers. Lots of pillow choices, nice soft comfy beds! Wish we stayed a week.
Really good hotel for the money, located in the centre of Palm Springs. Clean, conveniently located, with good breakfast and nice swimming pool area. We found it perfect to stay 1-2 nights when visiting Palm Springs area.
Best western is an excellent hotel for a reasonable price. Close to everything. Very clean Would highly recommend staying at best western. The breakfast buffet is good with a wide variety of food including fresh fruit
We did not expect to find a building site after the lovely clean and new reception but there are extensive renovation works being undertaken. Passages blocked off, signs every where blocking access. Room was okay, woken by very noisy garden sprinkler system around 1 am. Room was clean, but everywhere is struggling with the soot and ash from fires do expect a film of dust. Breakfast choice was good and nice pool area if you block out the building works.
Come back to Las Brisas for a girls weekend trip and the hotel was very accommodating. I called on Monday prior to our Friday arrival to add a guest to the two rooms which were reserved, asked if they could be near each other, and also requested the quieter side of the hotel. The front desk informed that they could not guarantee my requests but would notate them and do they best upon our arrival. All of my requests were granted and service was great, very friendly and accommodating. Again, the location of the hotel is PERFECT. The free breakfast was decent, although there are several different eating options within walking distance. The room was clean and comfortable. They allow one car to be parked per room, but just across the street is a public parking structure which room are able to park in for free and for an unlimited amount of time, I parked there and had no issue. Can't wait to return.
We have not stayed in Palm Springs before but this seems extremely good value for money. We had a nice room by the pool for 107 dollars (+ taxes) and the personnel was very friendly. Very good location and cosy admosphere. If you do not want to spend a high amount for a hotel night, this is highly commended.
The hotel is pleasant. The pool, however, has guards that make sure you cannot bring ANYTHING in to drink. Not even water. 110 degrees and get your 4 oz of water from the community jug. If you do buy an expensive drink, they'll cut you off early. No fun there!! Going somewhere else next time.
My husband and I really enjoy this particular BW. It's almost like visiting a tropical resort, with all the fountains and plants. We were even upgraded to a very large room with a spa! The furnishings are always very nice and the beds are comfortable.
Nice hotel, arrived about 4 pm got our room on 2nd floor, unpacked and went to the pool area for some drinks, great service and a nice area. After walking to downtown PS we thought we would return to the hotel bar for a few drinks. Got to the bar about 9 pm, as we walked in the barman looked at us, walked out of the bar, NEVER TO RETURN We sat There for about 15 a 20 mins and no body returned to the bar to offer us drinks. Poor service in an otherwise good hotel with a great location. Management if you are going to have a bar at least. Have it manned or don't bother to advertise one.
I went with 3 lady friends for a birthday celebration. We had a wonderful time. Loved the pool; although it was small, it was adequate and we had fun interacting with other guests. Our room was very adequate for 4 and we walked across the street for dinner. We enjoyed their breakfast buffet. I would stay there again!
This hotel was in a great location and reasonably priced. You are given a free breakfast which was minimal and low quality. We were given room 303 which was located in the back of the building. The first morning we were woken by landscapers and their equipment. The second morning we were woken up by heavy machinery tearing up the parking lot. I wish we were given a heads up and the opportunity to stay somewhere else.
This is a fantastic hotel in a really good location close to downtown where there are lots of good bars and restaurants. The hotel is really clean and the staff are very friendly and helpful. You are offered a surprisingly good breakfast with an excellent choice.
Overall, great experience here! Decently priced and located right in the heart of Downtown Palm Springs! Our rooms were ready early, around 12:30 p.m., with no hassle, so that was a major plus. There are no resort fees or outrageous parking charges, which was a refreshing change! The room was clean and comfortable, and breakfast was edible. I originally had my eye on the Hyatt, but with all the extra charges, I am glad I ended up booking BW instead. I would go back again!
We've stayed at this hotel twice so far this summer. The first visit in June was VERY nice--in fact, we liked our room so much that we decided to stay an extra night. Check-in was very welcoming and the friendly young lady at the front desk upgraded us to a King Jacuzzi Suite and handed us a nice gift bag as we're BW Diamond Reward Members. The room was huge, bed comfy and the mid-century modern decor was beautiful. Even though the a/c was noisy and a few things were not perfect, we felt this was a lovely room and hotel for the price. The pool and landscaping are gorgeous and even though they are in the middle of renovating their breakfast room, they had a lovely breakfast buffet in the beautiful setting outside. Check-in for our next visit in July was not so welcoming. We mentioned that we had stayed here three weeks ago and had been very impressed. I politely requested that we would prefer to NOT be on the ground floor. So she hastily changed us to 2nd floor, never acknowledging anything about us being BW Reward Members. When we arrived at our room, it was overlooking the stinky dumpsters. Since we were only there one night on our way to somewhere else, we decided not to press for a different room. The location of this hotel is within easy walking distance to the bright and busy downtown area with lots of shops and restaurants. As someone else said, it has the feel of a boutique hotel and most of the staff members are exceptionally warm and welcoming. It is definitely not a resort, but is a great place to stay for the value (especially the summer rates if you're on your way to the CA coast!)
This hotel is to the rear of main strip. Walking distance to downtown Palm Springs. Great location. The stay was good. It's an old hotel so you can hear plumbing through walls, that would wake me up at night. They're remodeling so hopefully they take care of this problem. I would stay here again in hope that they're finish with remodel.
I stayed at the Best Western Las Brisas and found this hotel to be really great. The hotel has a Boutique feel, however with a larger hotel service. The staff were wonderful. They serve drinks and lunch at the pool. The pool area has lounge chairs and misters and a bar. The pool was warm (due to the weather) and nice. The room we stayed in was really nice. The king bed was extremely comfortable. The room had wood laminate floors, a small fridge and coffeemaker. The hotel offers breakfast that has eggs, waffles, sausage, juices, etc. They have a lounge area with a bar. There are sitting areas on the upper floors to relax or chat. Overall, I enjoyed my stay and would recommend this hotel.
I had stayed at this hotel a few years ago, and was pleased with it at that time. However, on arrival in July 2018 we were delighted to see that all of the rooms have obviously been recently refurbished, the beds were really comfortable, rooms spacious, air conditioning was really effective. The pool area is kept clean and tidy and the pool doesn't get over crowded which was nice. Good location right by the main strip.
our experience at this particular best western on SOUTH INDIAN CANYON DRIVE went from bad to worse fairly quickly. we stayed one night and were given a room on the 1st floor near the main street. for over THREE HOURS there was the very loud sound of drag racing (really?!?) coming from the main street. called front desk and was told that police would be called. the person who answered the phone at first acted as though she couldn't hear the sound (impossible!), then said that she did hear it briefly and would call the police. noise continued for another couple hours after that. POOR QUALITY CABLE: most channels didn't work and kept saying "no signal". ODD SMELL FROM A/C... pushed out something like a cheap perfume smell which subsided after about an hour or so. POOR DRAINAGE IN BATHROOM AREA SINK when complaints were made at checkout, front desk person (male) looked at me as though i was lying, kept denying that there could have been a smell, then outright lied that the "manager" was busy on a "phone call" so couldn't be available to speak with us. he had a very poor attitude. barely mumbled a half-assed apology. he honestly seemed high/hungover or something... not a good look! NEVER AGAIN. there are too many other hotels in this area to be bothered.
This was our first visit to Palm Springs. The BW Las Brisas was a good choice to the downtown area. It is a block off the main drag so, it is quite yet walkable to all the downtown attractions and restaurants. The staff was friendly and efficient. There is a very nice hot and cold breakfast served outside. The pool and breakfast courtyard inward focaused and with shrubs and flowers, you feel removed from the hustle and bustle of downtown. The rooms were pretty standard and comfortable decor was a bit dated. The only negative I could say is that the workout room was very small and the weight machine was broken.
Newly remodeled everything and very nicely done. The front desk team are so friendly and helpful. Really nice lobby bar, great pool bar with Nick always gave service with a smile. Our room was spacious, clean, and recently updated. Comfy bed and furniture. The hotel is right in the heart of downtown, and restaurants and bars are within walking distance.
The bartender came out of nowhere and startled us then harassed us with uncomfortable stares after I brought my beer back to the room. We were sipping water, imagine that when it's over 100 out. I think their bartender is better suited for a rent a cop position. We were singled out as there were others with outside cups that were not spoken to. Luckily we were able to cancel the second night and go to Omni resort in Rancho Mirage. Yes, a real resort. Just because you put lipstick on a pig it's still a pig!!
We first visited this hotel sept 2017 and loved it. We recently spent 6 days there and cannot wait to go back. We actually booked another night because we didn't want to leave. Do not hesitate to book. The staff, the location, the ambiance all perfect . Breakfast also great . Thoroughly enjoyed every minute.
On our California road trip, this hotel was our biggest pleasant surprise! just off the main strip and Lucys restaurant this hotel was excellent. The free breakfast was more than adequate and we had dinner at the hotel one day, excellent. Recommended.
First time submitting a review, but troubled by an issue we experienced. The stairs were not open due to construction work being done so all guests had to use the elevator. On the day we checked in, we saw the elevator doors close on a little kid--apparently, the elevator either didn't have censors to stop if someone is in the doorway or they were broken. We mentioned it to staff who were pleasant about it but had no real urgency in their response. The next day checking out, the door closed on my elderly mother-in-law, She was not injured, but it's not a pleasant experience. Unfortunately, this jumps out as our primary memory of this hotel, which was OK, not great, otherwise.
This place is totally a bummer. We have been coming to this hotel several times a year for 10 years. Always recommend it to friends as laid back & relaxing. Recently they redecorated some lame art deco style and adopted the same lame attitude towards customer service LAME. All day some power tripping kid checked are cups for alcohol by the pool. Stated only alcohol allowed was there $12 water down drinks. He even tried to sneak up on us in bushes then threatened to kick us out. In morning we were woke up at 7am by some people trying to teach a terrified 12 year old screaming in fear how to swim followed by the leaf blower guy from 930 to noon. I complained and the desk lady smirked and said they will be done soon. GEEZ I would think twice to anyone reading this before I push that book room button. ??
Beautiful hacienda architecture. Lovely warm pool and hot spa in garden setting, complete with sheltered cabana and water air sprayers for very hot days. Drinks/cocktails served poolside. Friendly staff. Clean room with refrigerator (but you need to pre order microwave if needed). Good breakfast served in courtyard beside pool, weather permitting. Restaurant and bar in hotel. Free parking on site. Good location close to town and food stores. Good value for money.
I am a repeat visitor to this hotel. Stayed there over memorial Day weekend. The hotel is always clean, the staff are welcoming and friendly. Rooms are very good size. The free breakfast is a welcome plus with omelets made to order and other assorted pastries. Excellent hotel and fantastic location near everything downtown. I often sit by the pool early in the morning. Love the sound of the water fountains. I will always stay here.
This has to be one of the “best” Best Westerns we have ever been to! The grounds are gorgeous- Spanish hacienda style architecture, beautiful landscaping including many flowering plants and large trees, and soothing water features. Our room was very clean and surprising large! Comfortable bed and nice dressers. I did miss drawers or shelves in the bath area- had to keep my toiletries in my carry on because the counter space was limited. We appreciated the small refrigerator but missed having a microwave (certainly not the end of the world, though). The AC worked great for the Palm Springs weather. Their breakfasts were very filling- we had read about their omelets made to order but they were not available during our stay (maybe they are seasonal?). There are nice misters in the pool area, which was very helpful during the day. All in all, we enjoyed our stay at Las Brisas, and will definitely be back! We might even make it our “go to” hotel in town for here on out! Thank you Best Western!!
We only stayed here one night in transit to somewhere else but I was really impressed. I'd sort of lost faith in Best Western but this hotel has changed that. The front desk man was friendly and efficient; the room was large and very clean; the breakfast had everything anyone would want. The lady who cooked the breakfast really worked hard since almost everyone arrived at once. The pool and hot tub looked wonderful but we didn't have the time. This hotel is about a block from downtown restaurants and bars. I'm checking my calendar to see when we can return.
Overall comfortable stay. Great location, close to downtown eateries and entertainment. Clean room and good breakfast buffet. Nice gym. The beds are super comfortable. The only complaint was there were tables in front of our suite - and we could hear people having a conversation around mid nite. Luckily they eventually went back to their rooms and we fell asleep right away. Not a major hiccup, so overall we enjoyed our stay at Best Western Las Brisas. Would recommend and come again.
have stayed here sev eral times and have had a very good experience each time and the rates are good, room was clean,pool area nice. will definitely return to this palm springs motel. it is conviently locate, one block to the downtown, three blocks from a nice casino, good restaurants easy walking distance.
The staff was friendly and very accommodating. This is a little oasis in Palm Springs, complete with nice landscaping and an inviting pool and bar area. The room was comfortable, and the bed was the same. We so enjoyed the included breakfast here, with made-to-order omelets. We'll stay here again!
I liked this hotel. Would stay again. Stayed one night Memorial Day weekend and pool area was crowded - breakfast crowded. I enjoyed the breakfast - made to order omelettes, waffles, cereals, bagels, juice, fruit...overall very good breakfast. Breakfast room too crowded- all tables taken-but enjoyed sitting out in the courtyard with the water fountain and pretty flowers. The room was clean and big enough. Bed was very comfortable. One thing i did not like was our room location on the back side of hotel. Ugly view of parking lot/trash and lots of noise from the local bars late into the night. Will definitely ask for a room on the pool side of hotel- better view and quieter.
In a nice location. The hotel is an old hacienta looking building with many stairways and flowers. The poo area is small for the size of the hotel. Unfortunately, besides the front desk people non of the other employees smile or acknowledge the guests. Very sad
great location and staff, gone up in price , couldn't stay there as Cochella was on and was 10 times the price, good breakfast and walking distance to almost everything except the Cabazon mall, which as a male ,no go.
This hotel experience was far above our expectations. The room was large and well maintained. The jetted tub was big enough for 4 people. The morning breakfast, comes with the room, was very good. The employees were courteous and seem to take pride in their hotel. A wonderful time was had by all.
I stayed one night in this cosy hotel, not too far from the town centre. The room was nice and clean, though maybe it would need a modernisation of its interiors, which are a bit dated. There is a nice swimming pool with a cocktail bar and a hot tub. Parking is free for guests and there is a good Wi-Fi signal throughout the structure. Breakfast was very nice and quite various, with good fruit options and freshly made omelettes. Staff is friendly and polite. The only downside is the price, which is quite extortionate considering it's neither a luxury hotel, nor a real premium.
We arrived a couple of hours before check in time (3 nights) and were looking for a couple of hours extended check out time also. They were unable to do either. New girl at front desk (Maria?) was excellent. Friendly and helpful. The gentleman working with her....not so much. But, other than that the stay was fine. The room was good with great beds and pillows. WIFI good. Very quiet. There's no balcony with our room but a very nice sitting area in the hallway (spacious) overlooking the pool with a good view of the mountains (3rd floor). The pool area is big with a bar and mist spraying if you want it. Location is one block from downtown. So, close but quiet. Overall it is a real nice hotel. Well run. We would stay again for sure.
Great time and hotel was very comfortable and quiet. Hotel location was perfect. Don't know what else to say to submit this survey. Visit palm springs again. Lved shops and restaurants. Please let me submit this survey!!!!! Why do I need to write 80 + to submit this
Stayed here for 4 nights during a conference. Good location very close to downtown and breakfast was fine - liked the omelet bar (veggies and ham could be added). But room had the thinnest walls I have ever experienced, could hear the people next door just like they were in my room. Very small room. Also plumbing noises in wall. Hot tub hand rail was loose. Want to sell you water for $5 a bottle (I went to the nearby Rite Aid to stock up instead). Last night, the internet wouldn't work and tried calling downstairs twice and no one answered. I did fill out their survey after stay and someone from hotel emailed me to offer to have me come stay again so they could show me a better experience. I am not close to Palm Springs so not interested in this.
A great place for a get away and relaxing pool with bar. We will definitely come back. If you want to be near shopping and dining, please note that it is in walking distance. Not only was the Hotel beautiful but affordable.
We stayed here for one night in May 2018. Great service, breakfast, clean room, and lovely courtyard. Fast internet. Would definitely stay here again. Great value for the money. We have stayed at a few Best Western Plus hotels, including Sedona, and loved this one even more. :)
A nicely landscaped property with clean, contemporary decor guest rooms. A block away from downtown shopping and restaurants. Very nice indeed, would definitely recommend and stay there again. Room rate of around $120 very reasonable.
We were only in Palm Springs for 2 nights and needed somewhere convenient and not too expensive. The Best Western was perfect, great location, very comfortable and with everything we needed. Would highly recommend.
I like that some effort was put into the design and decoration of this hotel in the middle of downtown Palm Springs - has the overall flavor of the city. Staff is above average, rooms are very clean. Ended up in a
I had a great experience at this hotel! Nice room, amazing pool and bar with awesome views of the mountains and palm trees, beautiful building with gorgeous pink flowers and plants all around. Delicious breakfast and friendly, professional staff. I only stayed one night as I was only passing through but can't wait to come back to stay at this hotel longer and make it a destination!
Last Week I was in Palm Springs for a guiet, peaceful, get-away and found this gem of a hotel buy accident. The location is very central and close to downtown Palm Springs. The rooms are very nice and spacious. The pool area is huge and not very crowded. I highly recommend this hotel for price, location and value.
A truly fine property. Incredible location. Very nice rooms (the only fault being the tacky liquid soap dispenser attached to the shower wall). Beautifully landscaped. Pool area is very nice. HIGHLY RECOMMENDED.
One of the best hotels we've stayed at. The check in was super efficient, really friendly and welcoming. Room was spacious, spotless, comfortable and modern. Location is fab, seconds walk from downtown and all of the restaurants and bars. Lovely grounds, pool area pool bar and the free breakfast was very good, particularly the freshly cooked to order omelettes. Couldn't fault, and would stay again in a heartbeat.
Besides the amenities already mentioned, this motel has a very nice Spanish style fountain courtyard wreathed in bougainvillea and another even quieter small waterfall courtyard behind the first where one can sit, relax and read poetry by Collins, Oliver or Stephanie Ford. Our room, number 201, facing the street, was very quiet even when the AC unit was off, the beds comfortable and the room well appointed. Across the street, past Fisherman's Market, is the funky Shanghai Reds Bar & Grill where you can get huge fish tacos with your St. Pauli NA during happy hour--8:00PM on. God it's hot...my feet are cooked.
This Best Western sits in a great spot - you can leave your car and walk every where. Rooms are very basic, pretty good beds and very clean, but we spent very little time in the room. Like everyone mentions breakfast is very nice and the pool area is beautiful, although somewhat congested. We loved Micky the bartender-he was awesome-definitely not a fan of the bartender Nick. He berated a few in our group for having fast food cups-( we were not aware of the policy about outside beverages in the pool area)- and instead of using a professional approach he was just a big jerk. He treated us badly and the next day at the pool we saw him act the same way with an older couple drinking wine- what a piece of work! Overall the BW is a great bargain for PS and if you book a room facing the pool you can avoid the bar noise.
This place was beautiful, well run, and in the perfect location to explore Palm Springs by foot. The pool and hot tub area was awesome as was the cleanliness of the area. We loved the palm trees that surrounded the area as well. Every staff member we interacted with seemed genuinely concerned about us having the best experience possible and this was among the best hotels, for the price, in which we have stayed. I would go back here if I ever go back to Palm Springs.
We enjoyed our recent stay here and plan to return. The good: great location near shops and restaurants, easy free parking, spotless rooms, comfy beds, pool area with lots of shade/sun options, and a great staff. The just ok: the breakfast was fine, and included cereal, toast, waffles and an omelet bar. There was no bacon/sausage or other hot items except the waffle and omelet. It was perfectly adequate, but not great. The food by the pool was good, but it took 45 minutes to get a hamburger and a sandwich. Also, we had a room on the quiet side, but our friends faced the street with several bars and found the noise was annoying. Side note - the Rite Aid one block away is open 24 hours and has a hard ice-cream stand inside. Delicious and very reasonably priced.
We booked because of the excellent reviews and great location. Because sleep is our number one priority, we asked specifically if there would be any issues with noise, either within the hotel (elevators, ice machines, etc.) or street noise. Because it would be spring break, we specifically asked about any loud partying or music. We were emphatically reassured that it would not be an issue. Much to our horror, the first night (Wednesday night 3/28) there was incredibly loud karaoke music that felt like it was right outside our room. When we called to the office, they said it was coming from a bar next to the hotel. Sure enough, we learned to our dismay, there is a row of clubs that abut the hotel. That music went on until 2 am, when all the bars close. Because the hotel could not reassure us either that there would be a better location within the hotel or that the music from the bars would be any quieter on subsequent nights, we left the next morning and found a lovely quiet location that suited us perfectly. We are still pursuing a refund of that first night, as we felt we should have been advised of the possibility of noise and we got very little sleep as a result. In fact, one of the staff, Jacob, acknowledged that they do sometimes hear complaints from customers about the music. Sal, the manager, said because he is part of a national chain, he would have to send the request for a credit to the corporate office. He reassured me that often he gets a response within 24 hours. It's now been a week and I have not heard back nor have my calls to him been answered. Very disappointing!
This is the worst best western out of the dozens of properties that my wife and I have stayed at and the stink starts at the head with manager Sal Rodriguez. He is a miserable man that is the worst hospitality professional that I have ever witnessed. Unfortunately his acidic personality has poisoned his staff as well. They are all liars and incompetent service workers. My wife and I are regular travelers and Best Western reward members. Yesterday when we realized that our site seeing was going to have us arrive late (6pm) we decided that we should call the hotel and let them know about our late arrival and confirm our reservation that was 6 months old for a second time. The lady at the front desk supposedly made a note on our reservation. When we arrived at the hotel we were informed that regardless of our confirming our reservation 5 hours earlier, Sal Rodriguez the manager decided to cancel our reservation which is hotel policy at 6:15 pm and resell our room for more money. We were told this by the gentleman working the desk whom repeatedly lied to us during our incredulous inquiry into why we were going to be stuck without a room at this point 7 pm. I explained to Sal that normally when a hotel is overbooked the manager will call a cooperating neighbor hotel to find us a room. Sal said sorry you are out of luck and I'm not going to help you. Fortunately he is so stupid that he gave us the corporate customer service number to call, and the corporate office told Sal in no uncertain terms that he better find us a room and that he was going to pay for it. Sal promised the corporate manager that he had made the reservation and set up payment for it. He never did. When we arrived at the hotel which was a disgusting mess of a Best Western, another call to corporate was required to get into a room. Fortunately corporate said that they will be investigating all of the front desk staffs actions and statements and especially the worst front desk manager that I have ever dealt with Sal Rodriguez. Unfortunately for Best Western his actions will keep me from ever staying at one of their properties again and I advise anyone thinking of booking at this hotel to consider what it might be like to arrive after s long day to find out that they cancelled your reservation despite confirming it 5 hours earlier. You can't trust this hotel.
WOW! this hotel is really nice! The beds are very comfortable! The LOCATION is amazing!! When they close the road in Palm Springs every Thursday night for the street fair it is only ONE block away! the free breakfast also includes omlettes any way you want them!!!!
We really enjoyed the hotel and its all the extras it had to offer. Breakfast were great and the whole atmosphere was relaxing. Thanks for a great holiday experience. Great location and would defintely recommend this hotel to anyone wanting a place to stay in Palm Springs.
Very very beautiful hotel and the best beds and pillows we have ever had in a hotel. Exceptional pool and bar area and sitting areas. We will be coming back here definitely. We had a great experience.
Great location in a beautiful hotel. In spite of its age, it is clean & well maintained. Having a bar & food available at poolside is a real plus. 1 & 1/2 block walk to the heart of downtown! We will definitely be back!
This BW is located right in the center of Palm Springs. It was very clean and had a nice atmosphere. Not luxurious but updated quite nicely. The pool and bar area is lovely with a nice view of the mountains and well landscaped- very relaxing! I would give this a 5 star review if it wasn't for the paper thin walls. I could hear the people next to us talking clearly and the people above us clomping around. I would definitely stay here again, I would just request being on the top floor- and face the pool- otherwise you are looking at a parking lot.
We have stayed here many times it is our place to go when in Palm Springs. The last visit was not ok. Service was the same usual excellence as was my request upon checking in. The problem was our truck was broken into right under the cameras. They said they had it on the video but even after calling Best Western Corp and the hotel several times we never rec'd it. They said they would give us a copy. Never did and The manager even said they sent it. So the police dept and our auto insurance that would also have liked to have it were never able to get it..
Very clean and neat. Staff was very accommodating throughout our stay. Excellent breakfast. They have a bar by the pool for people who would like to order drinks. They also have an appetizer menu until 8P and a lunch menu from 12to 3P. Convenient location within walking distance of most downtown restaurants and shops. The pool is small but adequate. Many guests stay for an extended period.
Very close to downtown and evants. Close to clubs. You must check out Lulu's for dinner. Also a must see is the Palm Springs Air Museum. The hotel has a great pool. Staff is very friendly. Also near by is Bill's Pizza and Sherman's Deli.
With hotels you get what you pay for and no exception here. I was there over a busy weekend so it was expensive, but pretty good compared to the others in the area. They have someone making fresh omelettes each morning with their breakfast so that is really nice. However the room just ok; the mini fridge cabinet was weird. You had to open two doors to open the mini-fridge. Also the room was pretty dark. The light switch only turned on two small lights over the sink on the far end of the room which made the main room look really dark. The only lights in the main area was a manual switch lamp on the night stand between the beds.
The beautiful pool area and bar were fantastic. Check in painless and very friendly staff. The bed was super comfortable and hotel close to anything you want to walk for. What more could you ask for. The price is comparable but still expensive.
This motel is in a great location and prices during the week are very good. But on weekends it more than doubles. It's pretty bare bones, clean and Motel 6 level. One towel each, one shampoo and hairdryers have to be checked out at the front desk. Hmmm. Refrigerator but no coffee pot in room. We brought our dog who is a great traveler, so extra points for that.
The hotel is very convenient for downtown. It is very quaint they work hard to keep it looking so nice. Lots and lots of little nooks with seating and fountains. The room was very nice, not fancy. Very clean. Comfy bed. Because its older insulation is not as good. Wasn't an issue until Friday night and it was very noisy. Someone above us ran their jacuzzi tub until after midnight. A family of kids below us. Midweek was fine. Pool bar had excellent drinks and I had lunch one afternoon as well. Also very good. Go to the restaurant across the street, actually the one in the back, Shanghai something. Its very good great live music. We loved it!
First, you can walk to downtown in one block. This is a big issue if you choose to stay out of town. Second, the place is well run. The rooms are very clean, excellent linens, and acceptable wifi. The free breakfast offers made-to-order omelettes plus an extensive selection of fruits and breads. But the staff is A++. We had screwed up our reservations, and Jacob on the front desk made it all work. He was wonderful and very capable. Too often the staff in these hotels are the last graduating class from the local community college. Not here. From the bar tender at the pool, to the breakfast room, and house keeping, This is an A++ team.
We were totally wowed by this hotel. Our room was huge and incredibly furnished. It was super clean and perfect in every way including the huge jacuzzi tub. The grounds of the hotel are gorgeous with bougainvillea and palm trees everywhere. We were on the second floor and it has a shared balcony in front which overlooks the pool and with an incredible view of the pool. The location is awesome and just a short walk from downtown. I can't say enough positive things about this hotel. We'll definitely be back!
This hotel is probably one of the most beautiful Best Western hotels you'll encounter. Elegance and warmth that won't break your pocketbook.......of course considering we are talking Palm Springs here!
BW Las Brisas, Palm Springs is in a great location; walk to downtown in 5 minutes or so, nice quiet pool area. Ask for a room on the back (south) side for quietest location. We had B304; only complaint was noisy A/C unit, but it didn't come on much after dark and we slept fine. Very good breakfast with an omelet bar where they cook to your order. We were there on the Tour de Palm Springs bicycling weekend but had no noisy neighbors. All in all - a winner at a decent rate.
Best, Best Western in Palm Springs!!! This hotel has plenty of free parking and a great location. Walk up one block and you are in the middle of town right at Lulu, which is an awesome restaurant. Our room was large and clean. The king bed was very comfortable with nice pillows. There are nice table and chairs oot in the hallway area too sir and relax The pool and spa area had plenty of lounge chairs and a poolside bar. They also serve food which we didn't try. The landscaping is very colorful and well maintained. Breakfast was a little crowded at eight o'clock but very nice offerings. Fresh fruit and eggs cooked to order. We would definitely stay here again!
Rooms where nice and we where given connecting rooms with our children with was great. Thank you for that. Breakfast was with omelets and there was a lot of choices we enjoyed. The hotel is at walking distance from lots of restaurants, main street for shopping, so you can really have a good time at this place; Only problem : the rooms are not well isolated for the sound. You hear people go by out the door.
We enjoyed our 6-day stay here. Our room was very clean as was the entire property. My only comment is that the bathroom area is small, and the room is very dark because our room only had one window and we were on the ground floor behind an exterior wall. Other than that, the location is IDEAL... one block from downtown... and very quiet. Great staff, too!
This actually should be 4 1/2 "stars." We were here the night of January 12th; this is a great location and everything about it was great except one thing. We were in room 202 and it looked like someone had recently forced the door open and it didn't seem too secure. This could have something to do with a recent remodel and maybe it wasn't lined up properly, but the slight feeling of insecurity I had was the only blemish. ( I mentioned this when I checked out and the fact the shower gels in the shower were empty and was told it would be checked.) As a Rewards member we were upgraded to this room and it had the largest in room Jacuzzi I had ever seen. I absolutely had to take advantage of it. Another huge plus to the room was a recycling container in the room. It seems really rare to find them so I was very pleased. Also, complimentary bottled water in the room was a nice touch that was appreciated. I appreciated the separate vanity outside of the shower as well as the extra sink by the microwave and fridge. Comfortable king bed and a nice table with chairs and a good A/C unit completed the room. The breakfast was great; I was not expecting the omelette station so that was a great surprise to have that in addition to the usual breakfast fare. Also, the coffee was great. Outside, the pool was a great size and had a little "gazebo" where you could get drinks and snacks. They weren't free but I really appreciated having them there and you can make a light dinner out of them if you so chose. Finally, everyone I encountered was very nice; we will definitely come back on your next trip to Palm Springs, especially since it's so close to the airport.
This is a Best Western Plus property with a great pool area and numerous sitting areas that are well designed with beautiful landscaping. I was surprised that there is an outside patio that allows smoking! In today's world this is not acceptable to the majority. We had rooms off the pool area which Inwould not recommend due to noise in the hall way. Location is good and value for money is quite good.
We stayed at this hotel the night of January 20th. Initially, we thought it was great. Our room was clean and the location of the hotel was perfect but we did not enjoy all the noise outside our room in the morning. We had a room in the back not too far from the pool. I heard a door slam so loudly in the morning that I shot straight up in bed from a dead sleep at about 5 a.m. We heard someone using a leaf blower at 6:30 a.m. and the cleaning staff went by with their rumbling cart just after that and it sounded like all of these things were happening right in our room! We did enjoy the breakfast and the made-to-order omelette.
We stayed here for a few nights and enjoyed it, except for the noise that comes from the bars and nightclubs on the next block over. Not the hotels fault, but it does make sleeping difficult late at night if you're a light sleeper. Aside from that, I'd stay here again, provided the price was as reasonable as we had. We 'd considered the Hard Rock but it had an exorbitant resort fee (and after visiting friends there - I think we made the right choice) Breakfast was good. I stay in a LOT of hotels and it was better than most. Yes, if you're staying more than 2 days, it'll be repetitive but again, you're downtown and can walk to someplace else if you'd like. Great location. Again, the only negative was the noise.
Amazing building. PLEASE take care of it. A true delight every time in Palm Springs. A pearl of a hotel in the desert and anywhere they can reproduce it! This hotel is reason enough to visit Palm Springs. The gardens are lovely. The creeping foliage is amazing and cooling with shade and the cool of the garden. Birds bring nature's song and color to the flowers and seeds. Downtown is undergoing a huge rebuilding process. Agreed, something had to happen, but I'll miss the old town. But an investment in ice machines would be very nice.
We stayed for two nights in room C110, a nice and quiet room at the back of the building. The room was good sized, clean, and comfortable. The location is ideal, within walking distance to excellent restaurants and the center of town. The breakfast is good but on winter mornings, it is too cold to sit outside and there are not enough tables in the breakfast room during peak hours. We feel that our toleration of the buffet breakfasts on cold mornings is like a lover's sacrifice. We love Las Brisas for the free wi-fi, friendliness of the staff, location, convenience of the rooms, and lovely grounds, especially during the Christmas holidays.
The Best Western Plus Las Brisas Hotel was an enjoyable experience. The hotel is clean and the staff are friendly. Our room was quite comfortable and was well kept. While it's not fancy, it was still inviting. The layout of the hotel is pleasant with its southern California vibe. The tile roof, climbing flowering plants and stucco looked nice. Having just arrived from New York, it was nice to escape the cold and take in the sunshine and the scenic mountains nearby. The complementary breakfast was one of the features that enticed us to book a stay here. While it's not fancy, it's pleasant and dependable. You can make your own waffles and they have a person making omelettes. There are also other typical breakfast goodies like bagels, toast, cereal, yogurt and cream of rice. It was great to just go downstairs to breakfast. That's a nice perk so that we didn't have to cruise the neighborhood to find breakfast. This hotel is only a block away from South Canyon drive and that was enormously convenient. Even though they were doing a lobby renovation when we were there, it wasn't any inconvenience.
This hotel is walking distance into main part of town It has excellent staff who are very accommodating and friendly. The rooms are clean and well appointed with minimal noise from neighbouring rooms. The grounds around the pool are great it has a lounge area, inside and out and the breakfast each morning was exceptional.
What we loved: great location (within walking distance of everything!); friendly staff; generous breakfast buffet with omelet station) included; nice poolside area where lunch can be ordered (excellent chicken quesadillas, btw); comfy bed; clean room. What could be improved: though we loved that the place was clean, housekeeping started knocking on our door at 8:30am, which felt a little early to me. Unless you're an early bird, maybe put your 'do not disturb' on the door! Also, if you aren't keen on paying $5 plus tax for a bottle of water, you'll want to hit the store around the corner (a Rite-Aid is just a block or two away). The tap water was totally opaque, so I didn't want to drink it! We really enjoyed our stay and hope to return.
I stayed here in 2 different rooms on 2 occasions end of December and early January 2018. The location is great, and the prices are fairly reasonable for the location in downtown Palm Springs. This hotel has 2 buildings A and B - I was in A both times. Both rooms I was in-1 a queen double, and the other a King with Jacuzzi tub were clean. The usual carpet had been replaced by vinyl or laminate flooring, which is nice, and brightens up the rooms. The downside is there is no sound barrier that carpet would normally provide, so you can hear people walking in the floor above....so go for the top (3rd) floor and that will provide for a bit less noise. The hotel itself is NOT very sound proof period, if you are a light sleeper and get at the front of building A or near the parking lot of the business north of the hotel it can get quite noisy, especially on weekend it could be a problem. You can also hear people as the speak in normal voice in the exterior hallway and the sitting area outside, so it can be very noisy if there are kids about. They also seem to be replacing the carpet in the exterior hallways as well, as it was somewhat worn and tired looking. The pool area is very nice, lots of lounge chairs, tables and chairs, poolside bar, and an ok menu for the pool area, and for those who don't want to eat or sit in the pool area, there is another sitting area away from it. There is also a bar in the lobby area. The breakfast room is an ok size, but if you are a late breakfast person, it can get full quickly, I always ate very early so no problem there, but I went in for coffee around 8 one morning and it was full. It opens at 6 and breakfast until 10 I think. Waffles, made to order omelettes, and the usual array of cereals, including a very good oatmeal (porridge) and a bit of fruit-not enough fresh fruit in my opinion, pineapple and apples was all they had, bagels, muffins, breads, I think yogurt as well. There is a fitness centre with some machines, a smallish "business" centre with 2 computers and a printer. The staff, all that I had contact with, front desk, breakfast and bar staff, maintenance staff were all very friendly, accommodating and helpful. Several of the nights I was there, it was a sell out. I was happy with just about everything and I would stay there again. As mentioned location was great, literally dozens of restaurants within a short walk, and for the price I'm not sure you can beat it in that area.
This hotel was surprising well run, clean, and staff went out of there way to accommodate us and be helpful. the bar tender Mickey was so awesome. Telling us about the area and making suggestions for drinks and food. The front desk people were very pleasant and helpful . Breakfast was very good. Beautiful pool area. One block to main part of town for shopping and restaurants. Awesome location!
Mostly good-the beds are comfortable and the pillows are great and the towels are thick and absorbent. Bad- they charged my credit card early without warning me. This set off fraud alert w my card and caused a few unnecessary phone calls. Ugly- the breakfast! Same stuff every day.
We stayed here for one night on our road-trip. Check-in was easy but lacking somewhat in orientation. Our room was comfortable and clean. The hotel was busy so the modestly-sized breakfast room was somewhat hectic but the hotel is currently being renovated and things will probably change. The property has lovely Mexican-style vegetation. Above all, the location is brilliant, just one block from the main shopping street with ample bars, cafes, shops and restaurants, so there's no need to use the car. Overall this represents very good value in an really excellent location.
What drew me to this hotel was the location and the great rate offered. After lots of research, this was the only hotel in the area with solid reviews that didn't subject you to a resort fee. Upon check-in. I noticed that the hotel lobby was being refurbished along with other community areas. The only inconvenience this caused was limited parking in the late evening due to some construction trucks parked in the lot. I knew that I wouldn't be driving until check-out time so this was very minor. Plus I booked here since I could easily walk to the bars nearby. Also, I check-in I received a coupon for breakfast the next day which I intended on skipping anyway. The exterior hallways have yet to be refurbished. My room, on the other hand, was fully refurbished and very clean. I had a double room on the second floor which was spotless. The room was spacious and I especially liked that it came with a fridge and a safe. The beds were very comfortable and the air conditioning was great as well. Against my plan, I ended up sleeping in because the room was so cozy. I go to make it to breakfast and to my surprise it was really good. I had a made to order omelet and toast which could have easily cost me upwards of $10 dollars elsewhere. I will definitely stay here again and for longer in the future so I can enjoy the pool and everything else Palm Springs has to offer.
Great location--we had a room in the back so it was more quiet; spacious room with standard cheaper furniture, very comfy beds and pillows; better than average breakfast buffet with omelette station; cozy courtyard and pool area. We paid a high premium for new years eve night but given the celebration 2 blocks away, it was probably worth it. Overall decent value.
We stayed in a suite after being upgraded. Overall the place was really nice. Didn't get to use the pool like I was hoping but it looked nice. Room was great. we will definitely book here again on the next visit.
The hotel was close to restaurants and other facilities and in a great part of town! The hotel staff were amazing, Anne who welcomed us was amazing. The room was updated, and the pool wonderful. Breakfast was anything from omelettes to fruit, cereal, toast, bagels, waffles freshly made, juice and everything u need to start the day. Best western certainly was a good pick. We also used the coin operated laundry which was great!!! 5 stars
We stayed at the Best Western for 1 night New Years Eve weekend. We arrived a little early, room was not ready but within the hour it was. The staff was very nice, The location of the hotel is perfect, you can park the car and walk everywhere. The room was large (Jacuzzi suite), bed was comfortable. The breakfast selection was very good, they even have an omelette station. We will stay there for sure, only thing is we will ask for a room on the other side as to the noise at the next door night club kept us up until 2 a.m.
We really enjoyed out stay at this hotel. This was my first experience with Best Western and I will say I was amazed. The lobby has just been renovated and it is very inviting. The lobby bar has a full line of adult beverages as well as beer on tap. The location of the hotel to downtown is perfect. no need for car, walking distance from all entertainment. Overall the hotel is very well kept and I am glad I stayed there. Thank you for a great experience.
Aside from the remodeled lobby and bar, this is a grubby looking hotel which seems stuck in the past. Step out of the 2nd floor elevator and you are greeted with a shabby carpet with a hole in it that looks like it has been there a long time. Great welcome! The rooms are OK but the "popcorn" ceiling is a flashback to the 80s...come on, its almost 2018. Online, this place looks much better than in person, and there are much much better values nearby. My wife and I will not be returning...
Very good location in Palm Springs; close to all of the restaurants, and friendly staff. Good breakfast with freshly made Omelette. Right price for the value. It is quite and clean. It is good for a family to stay.
The location is perfect, on one of the 2 main streets of the city. Restaurants and bars walking distance (but the city is big so a car is needed if you want to have full options). We had an executive room with a kind bed and a sofa/living room area so plenty of space. Ask to be on the poolside/inside side for quiet room. There are more luxury hotels, but this one is unbeatable when it comes to what you get for what you paid. Big room, very helpful staff (especially the guy working at the bar of the swimming pool), nice outdoors with flowers, views on the mountain, a swimming pool and a restaurant-bar (only outside, no inside). Parking is for free and breakfast is included. The breakfast is a bit basic (1 omelet per person + the classic toasts/waffles/fresh fruits/yogurts), but as it was included, it did the job. The reception has just been renovated, they did a nice work.
We visit Palm Springs regularly for the rest, relaxation and great vibe and we usually stay at Las Brisas. It is a beautiful property, centrally located and the grounds are impeccably maintained. We were somewhat disappointed during this visit that the remodeling project was ongoing, even though we had been assured by the hotel staff that it would be completed prior to our arrival.
have stayed here in the past about 2 years ago and total of 4 times nice location park your car and walk through town rooms are nice we had a room with hot tub very nice nice pool breakfast and poolside bar also small bar in front bldg. nice management if rooms above pool could be a bit noisy. will be back walk across street to captains table seafood and small bar called shanghai reds! yippee!!
We have stayed at the Best Western Las Brisas Hotel many times over the years & it is always an excellent experience. From the beautiful rooms, great breakfast, awesome gym. Everything is number one. The location is perfect as you can walk everywhere around Palm Springs. We always stay here & will stay again. Keep up the great work!
The hotel is so close to downtown, that every evening we walked in and had dinner. There is the market on the main street on Thursday, great Mexican Restaurant with good music in the evening. Lots of small interesting stores on the main street as well to look at.
Go with a thick skin. 90% of the employees were rude and unfriendly unless they were talking to each other. Go figure! Great room, excellent breakfast, totally rude help. AC made noise all night long, bring ear plugs,
This hotel was much nicer than expected for a 3-star. The grounds and exterior were very pretty with Tuscan styling and bouganvillia vines, and the location was great with only one block to the main street. The pool area, although small, was also nice. The room was pleasant and the beds comfortable. As our room had two double beds, there was very little room to put luggage for four people and I would suggest removing at least one of the sitting chairs. Breakfast was quite good although the omelette lady was a little cranky at us because the reception staff failed to mark our children on the breakfast card. The only negative to mention was the little threatening notes everywhere for everything from not leaving the towels on the floor to not swimming with diarrhoea - was quite odd and brought the tone of the hotel down.
What a great hotel. It has such character. Interesting architecture. Very nice pool. Very clean grounds. Excellent location at the edge of downtown Palm Springs. Breakfast is excellent. Made to order omelettes, fruit, yogurt, cereal, waffles and a lovely patio to eat. We will definitely stay here again. My one complaint is that you cannot bring outside food or drink into the pool. That seems overly chinsy.
My second time here and thought it would be plesant. It was not people in next room partying loud could not sleep Happened 2 nights in a row finally called front desk and they did stop the noise. Walking to room saw people in a car doing drugs and felt unsafe in the C building that is the very back of the property. Will not stay here again and am glad I did not bring my family.
Overall a great place to stay. Within walking distance to Fisherman's, Lulu, Las Casuelas Terraza and many more restaurants and bars. Hotel staff is friendly and hotel is well maintained. Breakfast is good.
Free parking, free breakfast, great customer service, nice and clean comfortable rooms, beds and pillows were very comfy. You're within walking distance of many shops and restaurants, aerial tramway a short drive away.
Used Best Western Rewards points for our stay plus used them also to get reservations for our daughter & husband. The weather was perfect. The hotel was just the perfect spot to walk from to enjoy good eateries and attend the Festival of Lights Parade. This was probably our 5th time to visit Palm springs & stay here.
We selected this hotel primarily based on it's location close to downtown Palm Springs. What a beautiful property. It's built in old Spanish style with a warm inviting central patio enclosing the pool, outdoor bar and light faire snack shack. Simply a delight. We were able to stroll the shops at will and dine at our favorite restaurants with a short walk back to the hotel. We will definitely make this our home base in future Palm Springs visits.
I like to focus on the positives as much as possible - was this hotel comfortable? YES - do they have a free hot breakfast? YES... BUT - It's a Motel, Not a Hotel. I was truly expecting a bit more than I received. I don't want to be overly harsh just because I was disappointed with that one fact. If you don't mind your room opening to an outdoor walkway with people coming and going day and night, then you may consider this a 5-Star Property. For a Motel, it's high end! The fitness center does not have free-weights, but did have some nice equipment that I used while there. The breakfast was generous and quite good - including Gluten Free Options! The King Room was clean and updated with a sort of contemporary rustic design - wood floors instead of carpets - a great idea for cleanliness. The pool and patio area is nice with an amazing view of the mountains. It's in a great location close to the main drag of Palm Springs' Restaurants and Shops and It's about a 15 to 20 minute walk to the Palm Springs Convention Center (where I spent most of my visit). The staff was friendly and I used the lobby computer that is available to guests - that was a convenience for printing some documents I needed while I was in town.
Within walking distance to Palm Canyon Blvd with many restaurants and shops, BW Las Brisa offers convenience. the plusses include a pool with many lounges to relax with lunch and snack served. The building itself appears to date from the 1960s-70s, lacking teh retro charm of the original PS locations or teh sleekness of the new properties. The use of paper and plastic cups and plates and teh many warning signs e.g. "No coolers in pool area" lends a motel-ish feel. Most concerning is the deteriorating nature of teh building and landscaping, with cracked and grimy tile needing replacement not lending an atmosphere of comfort or relaxation. Furthermore, the proximity to the loud clubs on Arena Rd could be disturnign to some.
Really great room. Newly done with tasteful furnishings and a HUGE spa in the room. Breakfast was a step above our expectations as they had all the normal Best Western items and a nice lady custom making omelets.
Pros: Very short walk to the bustling part of downtown Palm Springs, lots of good restaurants, art galleries, etc. Many places to sit outdoors at Las Brisas - under umbrellas, adjacent the many fountains, on the lounge chairs at the pool. Convenient bar/appetizer stations at the pool and in the lobby. Pool is medium-sized, but guests who were swimming looked very happy with it. Great breakfast - could easily spend $15 per person for this breakfast elsewhere. Price is right for a room that includes breakfast. Hotel has the feel to me of what was previously a motel but now upgraded. Not a resort, but some resort-like touches. Heard a few languages other than English spoken, which I felt was nice. Express check-out. Cons: Lobby is small and simple. Our room was adequate for a place to sleep but I wouldn't want to spend much time in it. Contrary to one previous review, the front desk did not offer cookies - the staff directed me to a vending machine. Breakfast was great, but it was a busy day and the line for the one omelet station was long and slow (but the fact they have an omelet station impressed me).
We stayed at this hotel in December 2016, and were very satisfied with our experience. We recalled there were some issues with noise, but felt it was a good value for the price we paid which was around $99 at that time. When we had an occasion to come back, we decided to try this hotel again because we recalled we liked it, were happy with the service and liked the proximity to downtown. We recalled there were some issues with noise, but again thought it was a good value and we would be out all day and just needed a place to sleep. When I called on rates, I was told the price was $240 per night -- a 150% increase from our last stay. Although we thought that was excessive, we recalled that we like the place so decided to try it again and we booked two rooms. Though the hotel room is clean and comfortable and provides the basics, this is not a $240 a night hotel or room. A relative who lives in California decided to come and join us and booked the same hotel - they got the exact same room as us for $99 per night plus tax. When I brought this up at the front desk, they thought it sounded unrealistic, were not sure how they got that rate since there are many ways to book hotels, and indicated all rates/booking were done through central reservations. No attempt was made to adjust our rate or even investigate it even though Best Western indicates they have a low rate guarantee and that they will match it. We booked our reservation through Best Western Rewards. This is an OK hotel for $99 or so, but it's not worth $240 per night. If you get quoted this rate, you'd be better off booking with one of the larger hotel/resorts. Though this hotel is clean and the rooms are comfortable, it is noisy - you can hear traffic, doors slamming and people talking outside. The self-service breakfast with an omelette bar is good, but it does not offer a restaurant or room service. For $240 per night, you can get more for your money at other locations. This huge rate increase was disappointing. We would stay again for a rate around $99 or so, but we will not pay a high rate like this again for this hotel. If we are going to pay that much, we will opt for a hotel/resort that is quieter and offers more amenities. Staff was very friendly and the room was good - no complaints there - just not worth over $200 per night!
Great bed. Very nice rooms. One block from down town. Grounds were clean and well kept. Clean room. Excellent parking with wide spaces. Staff friendly and helpful. Will stay again when we come to Palms Springs.
I have always enjoyed my stays at Las Brisas. For the brand (Best Western) this motel is definitely on the upper end. The rooms are large and clean and the staff is very efficient. The location is great for a visit to Palm Springs. Everything in the downtown area is within a 20-30 minute walk and many great restaurants and bars are less than 10 minutes from you room. The pool area has recently been refreshed and has an outdoor bar which serves yummy drinks and beer and a "snack" menu is available during the day. I wouldn't stay here if my plan was to spend the days relaxing by the pool (not that pretty and a little claustrophobic) but if you want to see Palm Springs and end the day with a little swimming and not pay a fortune then you can do no better. Also, the included breakfast is very good with a custom omelette bar.
Extremely noisy . Could not sleep. Outdated bathroom, Noisy air conditioner, noise from the room somewhere upstairs, noise from the outside of the room. Vacuum cleaning outside my room early in the morning. Very disappointing stay.
Will go again. The location is excellent for my needs. The amenities are good. The building and grounds are beautiful and there is a perfectly beautiful view of the mountains and palm trees. The architecture fits in to the locality too.
We were looking for one night as a stopover on our return from California to Arizona. We found the BW Las Brisas on line, read the reviews and said "lets book it". We give it a Very Good because there is some construction, remodeling going on.
Best hotel comp brekfast I have ever had and I have travelled the world and stayed at Best Westerns ( and other hotels ). The pool and meeting areas are condusive to meeting and mingling with other people. We visited with strangers at breakfast, by the pool and at the outdoor lounge area.Beautiful flowers everywhere - felt like you were at a resort. Not at all like your run of the mill hotel. Great location too - you can just walk to the core downtown area of Palm springs
We love the Location, close to some our favorite restaurants, Lulu, Terresa, Village Pub, etc. Beautiful patio for breakfast. Rooms are nice. The omelet bar was great, you kind of tire of scrambled or hard boiled. Going to be back, but for Village Fest on Thursdays.
This is a great bang for your buck. Everyone is pleasant, staff always available to answer questions. This hotel is beautifully landscaped with a great pool and out door bar and restraunt. It is within walking distance of downtown. I would recommend this to family and friends.
This was located downtown and we walked to all places nearby. I love staying here, but if it's booked up, I go to the Motel 6. I really enjoyed the hotel, cleanliness, friendly, etc. The king size bed had a shower and a jacuzzi in the room.
Had a 5 day stay with a family friend. Really good choice. Centre of Palm Springs so you can walk out at night. Very clean rooms, really helpful staff at front desk, pool bar and room attendants. Beds really comfy. Slightly noisy A.C. but worth that to be cool at night. Breakfast included has to be a plus. Bar at pool side really good and food at pool side fair priced, cheese plate gets an extra *. All in all a will return and soon.
Excellent employees from front desk to cleaning staff, all very professional and happy to serve, i.e. all know what customer service is all about--great job! Lovely surroundings in the best location in Palm Springs, walking distance to restaurants and shopping in the heart of downtown. Always my first choice when I need to come to this area. They've changed from carpet to hardwood-looking floors, a big improvement and were just remodeling the front desk/front bar area as I checked in -- all without a spot of inconvenience and without missing a beat. Commendable on all counts!
We arrived late, check in was quick and friendly. We were given a map of the hotel to get to our room. We walked through the pool area which was a great first impression. Room was big, kept clean and comfortable. Only thing was the air condtioning was a bit cold for me. The rooms are a bit dark the hotel must spend a fortune on electric. We were on the ground floor with a bit of a pool view. Breakfast had a good choice with the added bonus of a fresh cooked omlette. Pool area was nice with a pool bar, the guy serving was always cheery. The hotel was having work done by the pool which sometimes you could here the noise. Always plenty of beds in the shade. Hotel provides towels for the pool. There are safety deposit boxes at reception. You get a permit from the hotel if you have a car, we had no trouble getting a space. Maybe we were just lucky, when we left early in the morning cars were parked everywhere. Location of the hotel is great not far from places to eat and drink. Our first stay in Palm Springs was a good choice. Would have given it 5 if there had been no work being done.
My wife and I had a very nice two day stay extending our SoCal visit after a wedding in LA Quinta.Room B 302 is large and clean.breakfast was very good, with eggs cooked to order. It is centrally located in towns walking to shops, galleries,and restaurants is easy. the poolside bar was a nice "extra". We would stay again.
Stayed here for one night. Room and hotel was clean and tidy. Plenty of parking available. There was construction work in the lobby, but it was out of the way. The breakfast options were pretty poor if you don't like eggs, but plenty of places within walking distance from hotel.
Very helpful reception staff who helped me make changes to my booking and save me money in the process, thank you. Beautiful grounds and a location that cannot be beat with a swimming pool that was larger and deeper than expected that provided a refreshing cool dip from the desert heat. The sun loungers are low and packed tight together like sardines but it was not a problem as the pool area was never crowded.The real delight was the wonderful pool bar, that was well stocked and had an excellent choice of drinks with the very professional and polite barman Nick serving them. A very good food menu was also available with plenty of variety at reasonable prices. The rooms were very clean but a little dark with poor lighting.The AC worked very well but the only real downside was that there are no in room safes which is so inconvenient.The hotel does provide safety deposit boxes at reception but you won't fit much in them. Come on, this is the 21st century, in room safes should be standard and the lack of which prevents me from awarding 5 stars. The much vaunted breakfast was just ok but it did not detract from an otherwise very nice stay.We will be back and even sooner if they get in room safes installed as after all each guests safety and security is paramount.
This is a great hotel the staff and breakfast were great! The rooms were recently remodeled! I love the new flooring and the huge Jacuzzi tub in our room. The pool and hot tub were awesome. I would recommend it to everyone and I would stay here anytime I around palm springs.
I checked into the room and opened the guest services folder only to be welcomed by a handwritten note that said "F--- You". There was a hole in the shower ceiling with dead bugs in it and the shower difficult to operate. The breakfast is poor and they limit you in quantity. All in all it is an older hotel in bad shape. If you don't mind cheap service, dirt and 30 yr old lamps in the shape of pineapples, then this is the place for you.
This hotel has it all. Friendly helpful staff, nice rooms and good beds. It also has a nice pool and a great outdoor poolside bar. The location is perfect. Great restaurants just steps away. I would highly recommend staying at this hotel.
The BW Las Brisas hotel is very conveniently located just a block from Palm Canyon Drive, the main drag for restaurants and stores and walking. The Las Brisas has all the amenities and the facility is clean and up to date. Just be careful when you check in to request a room with no door adjoining the next room. There is no sound proofing on these doors and if you get someone noisy next door, you will hear everything. Other than that, the place is top notch.
My wife and I stayed at this hotel on October 20 and 21, 2017. It is an excellent location only one block from downtown. Very convenient. And the staff is very friendly and accommodating. The drawbacks include a very poor breakfast, except for the omelets made to order. The omelets were excellent. And the waffles were good. The coffee was terrible, the watermelon was bitter and there were no other fruit choices. The peanut butter was a bland brand. The TV in our room was difficult to operate and there was no channel guide. And on Saturday morning I found my just washed vehicle half covered by water from the sprinklers. Water spots are particularly deleterious in the desert. Other parking spots seemed unaffected. I would not spend $200.00 plus per night to stay here again. Fortunately we were in Palm Springs to enjoy the hiking at Palm Canyon and in Long Valley in the San Jacinto Wilderness after riding the Tram to the top.
Just like being at home for staff do all they can to accommodate your request and give excellent service! Wonderful breakfast service which really helps if you have business to take care of or need to get on the road
Here on business. Room was clean and comfortable. Had a great experience. Great continental breakfast. Staff was helpful. Would stay again. Next time I visit Palm Springs I will stay at this hotel again.
Would not recommend. Rooms dark. Still no invoice received, even though I asked for quick checkout and invoice to be emailed for business. Lobby under construction. Lost item report, told staff exactly where to locate item, was told it was not there. Someone is enjoying by robe.
Booked this hotel as part of a package and we were thoroughly happy with our stay. The location can't be beat - less than 2 short blocks to the main street with lots of eateries and shops, and the casino is only a few blocks away. The hotel is motel-style with outside corridors, but it fits the Spanish décor of the property. We were given a 2-bed room that met my requests and other than the air conditioner being loud, the fridge not being very cold, and the sink not draining the best, the room was spacious and comfortable. The shower had a dispenser for the shampoo etc., which was great, and a real hair dryer was provided and not one attached to the wall. The only downside was that there was no safe in the room; luckily, the property and area felt very safe. A complimentary breakfast is provided in a breakfast room with real cutlery/plates every morning until 10 am, which is great for those of us who aren't early risers. Perhaps it was the time of year, but we had no problems finding a table to sit at on any of the mornings. There was also the option to sit outside at the many tables nearby. The breakfast was great and offered everything one could want - hot oatmeal, waffles with strawberry topping, yogurt, breads and little pastries, fresh fruit (apples, oranges, and freshly cut watermelon), and best of all - made-to-order omelettes. The staff were friendly and always working hard to clean up and replenish the breakfast items. There were also plenty of choices of beverages including juices, milk (including almond/soy milk), coffee/tea/hot chocolate, and ice water. Check in/check out was efficient with friendly reception staff. There is a computer and printer in the lobby for guest use, and there is ice water in the lobby and apparently treats are provided as well, but we only saw pastries once. One suggestion would be to offer coffee in the lobby at all times during the day, as many of your other hotels do. There is daily construction taking place on the property right now, but it didn't impact our stay, and will likely result in an even nicer/newer place once complete. Didn't get a chance to use the pool, but it looked nice and the small pool area was pleasant with a bar that served both drinks and small snacks during the day. With the mixture of comments I read online, we were very happy with our experience and would not hesitate to recommend.
Well priced and good basic hotel. Rooms are motel style with door to the outside. Very clean and large comfortable bed. Basic toiletries so bring your own too. Noisy air con. Location is super, one street over from the main drag. Walking around at night felt very safe in the area. Plenty of shops and restaurants open late within walking distance. Of course the weather was beautiful and the evenings warm and balmy. The only complaint was the free breakfast. Very small basic breakfast room and poorly stocked breakfast items. There were fresh omelettes and waffles but coffee and juice were undrinkable. Very little in the way of breads pastries and fresh fruit.
Older hotel, but rooms were clean and it's in a convenient location for walking to restaurants and shops. Included breakfast is tasty with a wide variety of options. When the remodel of the restaurant is completed, the hotel will been even more desirable.
Just a quick overnight but very restful, lovely grounds and large comfortable and quiet room in the second floor. We were able to walk straight to the main street and had a good time. We will return next month. Breakfast was OK and the made to order omelets were a treat.
Locations was great. Walking distance was across the street to the center of town staff was very friendly and service was great and helpful the pool was nice I was a bit surprised that glass bottles were allowed in the pools area when there were signs everywhere stating no glass allowed but the bar served bottles of beer Overall it was a good experience and I would go back
We stayed at La Britas for the first night of our 3 week Amercian tour, having driven 2 hours after flyng in to Los Angeles we arrived at about 7pm. The staff on reception were friendly, welcoming and helpful, however the communal areas were drab and in need of up grading, this mpression did not alter the following morning in daylight. The room was clean and large but again drab, breakfast was average in an unwelcoming dining room. We stayed in a total of 5 Best Western Hotels on our trip and this would rank the lowest and of the 14 hotels we stayed over the 3 weeks this would rank 11/12. It was far from the cheapest but I suppose you pay for location.
Great place to stay for work or pleasure. Completely remodeled and perfect location for dinning or shopping. The staff are 5 star service and readily available to assist in any way. I stay here at least 2 to 3 times a month for work and always feel at home.
I found the Best Western Las Brisas hotel in Palm Springs to be quite nice. My room was very clean & surprisingly comfortable. Breakfast was good, with an excellent made-to-order omelet & waffles with warm syrup. Staff were all friendly & professional. The desk clerk at checkout recommended a fantastic little florist for a bouquet I needed to pick up. Overall, Best Western Las Brisas exceeded my expectations by far!
Content with my stay there. No problems with anything. Even though the place had some remodeling going on it was a great stay. Pool and breakfast was perfect.Staff was super nice and room was spot on.
We stayed only one night (luckily), the bedroom was clean and had a good size, the bed was good, the location is very good.... but there were also bad points... the bedroom was in front of the pool, the noise from the fountain was very loud and annoying, the entire night, the airco was also extremely noisy as the refrigerator, so we had to turn off the frigo and airco.... we could barely sleep, there was also light coming from the door... the breakfast area was extremely small, so some people should eat outside in the smoking area....it was a bad experience!
The hotel is located within walking distance to Palm Canyon Rd where many wonderful shops and eating places reside. The free parking and free wifi were a plus and the breakfast was hardy. Comfy beds and updated furnishing make this a restful convenient place to stay in Palm Springs.
The hotel is in a good location, one block from the Main Street in Palm Springs and with free parking. The first room we had was on the second floor, facing a road with bars on which wasn't a massive issue as everywhere seems to shut early in September! As we were in an adjoining room, it was very noisy (with inconsiderate neighbours) so the hotel moved us quickly to a pool facing room instead, which was nice and showed they respected our issues. Both rooms were ok with big beds and enough space for luggage however the rooms do not have a safe, the floor in the room above creaks and the air conditioning unit is very loud. Our toilet also randomly flushed itself so we had to keep the bathroom door shut! The wifi in our first room on the second floor was weak but it was fine on the ground floor so that is something to consider. Housekeeping were efficient. The breakfast was ok, standard toast, pancakes etc and an omelette bar. The lady at the omelette bar is very grumpy and the room that the breakfast is served in is a bit of a 1970s throwback! The hotel really needs to consider updating it. The pool area was generally quiet with a poolside bar with constant access to iced water. The bar staff are a lot nicer than the breakfast staff! The hotel provide one towel per visitor but you can get more from reception. The building work was still ongoing at the end of September but it wasn't disruptive. Overall it was an ok stay and the hotel is good value for the amount we paid.
This is an older style property that does have areas of shabbiness but overall is quite clean. The location is great as it is convenient to everything in the heart of the city. The staff is friendly and helpful but the design of the building is clearly from another era. It's a good place to stay if you want to spend a few days exploring the city. Wish I could have sampled the breakfast service but my flight out was too early in the morning for that.
Since deciding to write a review of Las Brisas Hotel I've been trying to think of something to fault, and I could think of only two. Otherwise the hotel is everything that you could want in a Palm Springs establishment. Especially remarkable is it's location in the heart of the downtown area only a minutes walk from restaurants and shops. The two things I would fault? First the air conditioning units are far from quiet - mine sounded like a V8 being revved - but you get used to the noise even in the middle of the night. Second the bathrooms are very small, and again this is something I've noticed in many hotels in the USA not recently built. Finally some reviews have mentioned the construction work that is still proceeding (September 2017). The work hardly encroaches on the use and enjoyment of the property and does so only in respect of curtailing the number of parking spaces available; on Saturday night several cars had to be parked in the entranceway. Generally a very good place to stay when enjoying Palm Springs.
we went for a weekend and ended up staying an extra night. Nice hotel. Friendly staff- free breakfast and a nice pool. Lots of areas to relax. Very close to the strip and shopping. We parked our car and did not need it until we left. Lots to see and do within walking .We look forward to staying again
Our stay got off to a poor start due to rude reception staff. This is the only hotel in the USA that has made us wait for a room. We arrived at 1 pm and we were told that we needed to return in a hour. We went for lunch and got gas for the car and returned just after 2pm. We were met by a rude female member of staff who rather abruptly informed us that the room was not ready and we would need to return. We decided to wait in the reception area due to the heat outside. During this time the member of staff checked in 2 other guests including one who made special requests for a ground floor room with no doors. All we wanted was a basic standard room nothing special just a basic double room nothing more nothing less jst what we had already paid for. At this point I got a little bit angry and went to the counter and asked to speak to a manager. Only at this point did anything happen. The manager appeared and listened to our complaint and immediately sorted out he problem. This was fine until I noticed the member of staff who we were complaining about standing behind the manager with a smug grin on her face chewing gum. This young female needs some serious training in customer service and guest relations. She should really drop the attitude that she has it will only do more harm to the hotels reputation. I will also say that if we had no prepaid the room we would have went elsewhere as there are plenty of other hotels in the Palm Springs area who would be more than happy to take our money. Also this hotel is having building work done which is chooses not to inform you about when you book or mention on its website. We were given a room on the third floor witch was exactly as we expected. The bed was very comfortable with crisp white bedding but when there are only 3 small drawers in a room maybe the hotel should store the pillows for the sofa bed on the top shelf of the wardrobe rather than take 2 of these drawers up. The a/c in the room was good but the temperature swing between it turning off and on was a little bit large resulting in the room heating up a little bit before it switched back on. I will say that the room was very noisy with the road outside and the garbage trucks in the early hours and the adjoining room where we could hear every word that was spoken in the room next door through the joining door. There was obviously no sound proofing installed Also the banging from the pipes every time someone used either the bathroom or the lavatory in other rooms at the same end of the building was very loud especially during the night. On our first night we did look up to find a cockroach climbing the wall next to the bed. I was very annoyed at this point and if it had not been so late at night I would have been right down to reception to demand another room. This is our second visit to this hotel and the second time we have encountered a cockroach. Does this hotel not spray for these pests???. I did notice a lot of signage round the pool area as to what guests were NOT allowed to do. It may have been cheaper for the hotel to put up a sign as to what guests are allowed to do this would have probably resulted in less signs. The housekeeping team were good and cleaned the room to a good standard but we did find the wait for the room to be cleaned rather long and maybe a sign asking for the room to be made up would be a good idea. We also found that the fitted sheet had the habit of pulling off the mattress. I also found it rather off putting the warning in the room that we would be charged for any item that we removed from the room including linen and towels etc. Please do you really think your guests are going to steal from you. I am sure some do but most guests find this signage rather offensive. We did not opt for the free breakfast as this is not really our thing and I was not sure how clean it would be after our visitor on the first night. Would we choose this hotel again NO. The reception we received and the cockroach problem we encountered has put us off of this hotel for good. There are plenty of other establishments in the area who would be glad of out custom.
The hotel has all the basics. It was clean and the staff was friendly and helpful. A good place to stay if the bulk of your stay is to be at a conference. It is a short ride to the conference center. Parking was convenient with little problem finding a space.
Excellent excellent location to all things. walk one block to the best restaurants around. Great Casino only 2 blocks away. Breakfast was great and they had an omelet station MADE TO ORDER! what more can you possibly want.
We stayed here a few years ago and that stay was OK'ish bar the massive cockroach that joined me in bed. This visit was probably worse all in all. Firstly we arrived at around 1pm and requested early checking, pre-registered and were advised to return in an hour.. that's 2pm in my book.. so we go away and get some gas and supplies for our stay. Turn back up at 2pm and another guest is checking in, two rooms they reserved and both rooms were ready. I then speak to the girl behind the desk, oh no sorry still not ready, I explained I was advised to return in an hour and no guaranteed checkin 3pm.. if I had been told to return at 3pm I would have! I go back to the car and we decide to go wait in reception seating area. Another early checkin comes in and yes their room is ready and they specifically requested verbally a room on the ground floor near and exit.. at this point I ask again why this is the case, different room type I am advised.. My partner demands to speak to a manager who magically has a room in 5 minutes. The girl was stuck up and just rude and didn't even give an idea of how long we would of had to wait so I am glad my partner threw toys out of pram. Room was fine other than yet again a cockroach crawling up the inside wall, do they not get these places treated for pests like this. Room maids were friendly and made up our room when we requested it. I wont be staying here again mainly due to the service at checkin, my money can be more wisely spent where I am treated as a valued customer rather than an annoyance of some stuck up receptionist seriously you only work in a hotel you know!
After being a regular guest at this hotel for 15 years. we have never experienced bad service until our last stay during the Labor Day weekend. We have decided not to stay at this hotel anymore. It's too bad because the great service and location is what kept us coming back for 15 years.
great hotel to do nothing but lay by the pool and relax breakfast room very busy had better food but also had allot worse location very good for local restaurants. There was renovations being carried out but with little upset to our time
Really good value hotel right in the heart of Palm Springs. One block to the main strip. Great seafood restaurant directly across the street. We stayed in an oversize king room which was fantastic. As we stayed for 4 nights it gave plenty of room to be comfortable. Huge spa in the room which was great after a long hot day. Breakfast was fantastic with a lady cooking fresh omelettes to order. Friendly staff. Easy drive to desert hills premium outlets which is huge and has great shopping. Overall I would highly recommend this hotel for convenient location at a great price
After driving all day, we choose to stay at the Best Western Plus Las Brisas. From the moment we stepped into the lobby, we were greeted by the hotel desk person whose name was Steve. Friendly staff, great free breakfast and well maintained property. Plenty of restaurants nearby.
We just stayed here for 3 nights. The hotel itself is interesting, with courtyards, fountains and a nice pool. We were on the 3rd floor, overlooking the pool, which was pretty quiet. The rooms themselves are comfortable with modern furniture and a frig (no microwave through). Breakfast was very good. A staff member made omelettes, they also had a waffle machine, cereal, fruit and sweet rolls. Large inside room, also available tables outside (though I'm not sure why the smokers got the prime outside area in the shade). Staff was friendly throughout our stay. Rates were very reasonable. Also, easy walking distance to town for restaurants and the casino. The only con was that the AC was kindof loud but it did keep the room cool!
We came to Palm Springs for a nice getaway and stayed at the Best Western Las Brisas Hotel. We enjoy this hotel each time we visit and the staff is great. Very clean, comfortable rooms and a nice pool area. We can walk to the center of town, less than 100 yds, enjoy the street fair, eateries and shopping. Our definite preferred place to stay.
My best friend and I have been staying at this hotel for over 10 years for our annual girlfriends getaway. It's always been a wonderful, low-key and friendly place to be. This year, however, the environment was quite different. The staff at the front desk and in the pool area were not welcoming or kind, and in fact, were very rude. We understand policies change, but the way we were informed of the policy change was extremely rude, threatening, and embarrassing. We will never return to this property, and will never recommend it again (as we had in the past) to friends.
We have been staying at this hotel for 14 years without any issues. That is why I gave it a three star rating. Our last stay we had planned on staying two night, as we have always done, but we elected to leave and find another hotel for the second nights stay. The hotel clerk, behind the counter, was immediately rude as we were checking in. We let that go thinking his was having a bad day. So we got into our room and decided to have poolside cup of wine and a snack. After a few minute we were confronted by the hotels pool police. She demanded that we remove our snacks and that cooler were not allowed by the pool or in our room. If we didn't comply she would call for management. We are in our sixties and not disorderly. We will never stay at this hotel again.
Friends came into town and invited me to stay overnight with them after dining out. I had never been to this hotel. It is centrally located. Kudos to manager who listened to my disappointment regarding the extra fee for additional guest without the added pool towel and other amenities for three instead of two guests. At checkout he kindly waived the fee after I explained the room was prepped for only the original two guests. Breakfast was very good with fresh fruit (!!!!) and many choices. Yes, the building is dated, but nicely maintained and continuing improvements are ongoing. Treading water in the pool late at night after walking through the PS Street Fair was a refreshing way to end a very warm evening at the end of August. We are three friends from grammar school, so conversation was nonstop. It had been over a year since we had been together. I recommend this establishment selected by one of my girlfriends. It was very reasonably priced. Apparently it is frequented by Europeans for extended stays. The few pre-teens and teens in residence were well behaved and courteous. Room for was clean. If you are on a budget and cannot stay at the fancier high-end hotels, this is a great alternative.
The room was nice and the bed was very comfy. The comp breakfast was good so no need to go elsewhere for that. The pool area was nice but the pool was a little on the warm side and they could use a few more umbrellas with the Palm Springs heat. Used the pool bar and that was great as well. Had a great weekend!
We have stayed at this hotel before as it is close to the shopping/restaurant area in Pal Springs. The hotel has lovely gardens and a Spanish motif. Rooms are commodious. However, there is construction at this time. We were met by jack hammers being used. The receptionist did move us to a quiet room at the back of the hotel which was much quieter. At breakfast there is a server who make omelets to order which is a nice diversion from most Best Westerns All in all a pleasant hotel to visit and stay...
Right downtown, everything is walkable. Comfy beds and we got an in-room spa tub for a romantic anniversary weekend. Can't beat the price in the height of summer, especially with breakfast included in the price.
This hotel used to be lovely with comfortable beds and pillows - that was not the case this trip. The biggest issue is that this hotel is under construction and no where on the website will you find that information. When I called to complain the response was "they thought they would be done so they didn't update their website" I call that fraudulent. No way to enter the hotel after hours except via stairs so in order to get to my room at 12pm at night, alone, I had to navigate stairs. This is not a locked up hotel, anyone could be lurking and no one would ever know - I never saw any security. If you are considering staying at this hotel, I would look elsewhere. Too bad.
Loved this hotel it had a real charm not luxurious but just really pretty . The pool area is delightful with its pretty bar area. Breakfast a little sad but it's free and tables outside to eat at are lovely. Nice staff great location.
From check in to check out all BW staff were very helpful and friendly. The accommodations were perfect! Great pricing with so many amenities. Comfortable beds, great food and drinks at affordable prices at the restaurant and lounge.
My memory of Palm Springs will forever be marked by the horrible experience I had at THIS Best Western. I'm on oxygen and have difficulty walking so I reserved a handicap accessible room. Big mistake, the hotel was under construction for remodeling and my room A102 was right next to it. This meant I had to walk much farther than I would have if they had made me aware of this issue. This is very difficult when you are disabled, SO IF YOU ARE IN A WHEELCHAIR, be aware of this issue. I didn't see any ramps. I also could not believe the noise from what must have been from the water pipes. The hotel had rules that they wanted you to stick to but they didn't help me at all. They made sure that they let you know that if you took anything from the room you would be charged for it. In other words "Don't Steal Anything". I didn't expect little signs reminding me not to steal linens, towels, the items that the lotion and soap were sitting on, and no coolers allowed in the room. It didn't matter that I left a brand new pair of shoes that I need to help with my walking, they said that they weren't found. STOLEN!!!!! I know they were!!! I was wearing my old pair and was busy writing a thank you note to Elvira the housekeeper, that's why I left the new shoes. I was thanking her because she was the kindest person I had any contact with and I wanted to let her know that the hotel needed to get her a footstool to make the beds. She wasn't very tall and the beds are extremely high. I had trouble getting in and out of bed. Another issue that should be looked at when having a handicapped accessible room. I literally had to put two folded towels on the floor to get a boost up onto the bed, every time. The reason I gave it 1 dot(star) was because they had a nice breakfast and that was about the high point. I only stopped in Palm Springs because I thought it would be a great place to see. I'm NEVER going back because I didn't like my experience at THIS Best Western. Thanks Saul!!!
This is a great location and a great hotel. The pool was nice, there was a bartender making drinks and you could order food, there were lots of lounge chairs, but only a few with shade... it was 122 degree the weekend we went, more shaded options would have been nice. The free breakfast was ok, they had fruit, juice, make your own mini waffles, a person making omelets, cereal, pastries, but the dinning room is kinda small and cramped for the amount of people attempting to eat at the same time. I can't wait to come back and stay again, it was a great value!
I found this hotel to be quite comfortable on my solo mini vaca to Palm Springs. Mattress in my accessible room was noticeably more comfortable than expected. Accessible bathroom had very nice roomy lighted shower area with great bench seat, grab bars and multifunction hand shower with high to low position slide bar. Fluffy absorbent towels. Dimmable lights worked wonderfully on lowest position for night light allowing for safe bathroom use without bright lights waking you fully up when using bathroom in middle of night. Pool and spa area surrounded by misters and bougainvillea. Nice but a bit cramped for space. Chaise lounges set elbow to elbow. Gazebo bar had only hotel drink and food service during my stay due to remodeling. Gazebo bartender Shannon friendly and extremely knowledgeable about Palm Springs area offering great visitor tips. Nice complimentary breakfast including delicious made to order omelet. Bring a buck or two to tip the cook. Remodeling work took away some convenient parking spaces and also caused me a problem when checking in after being on the road a few hours and not being able to use a bathroom until I got in my room.
The location of this place is excellent & it is economically feasible. I have no major complaints. The breakfasts were excellent! The pool water was too hot in July. It's an older hotel so don't expect modern luxuries.
Toilet didn't work, was told unable to fix unless he went home to get plunger. Not told property was under construction Dirt on edges in bathroom and by doors I will properly not use this property again, although it was prime location, there are plenty of other hotels in downtown Palm Springs.
Totally enjoyed our stay. My daughter and I had a girls weekend and every thing was very enjoyable. The hotel is in a great location. You are close to downtown. The actual hotel is very well maintained. I love the plants. I love the flooring. It felt very clean. The breakfast was really good. I love the fact that there was a good balance for any dietary needs.
If you want everything for your money, stay here! The location is perfect - downtown restaurants and stores are right across the street! The employees are friendly and helpful! The rooms...clean, super comfy beds/bedding, and cold/quiet AC...we didn't use the pool, but it looks gorgeous, with bougainvillea as a privacy wall and misters/lounges/ shade...and the breakfast - I was surprised at the quality and selection...fresh made omelettes to order, fresh oatmeal, fruits, breads, waffles, coffee bar...seriously...real plates and silverware - whoever manages this hotel wants your business and it shows. We will definitely be back
Very nice hotel within palm springs. Local shops and bars/ restaurants across the street walking distance. This hotel offers a very nice secluded type pool ambience feeling. I would recommend to all my family and friends. Staff are all helpful
I really love the pool area, it resembled those found in a high priced resort; the pool bar was very inviting with misters and the view was incredible. The breakfast was delicious with an omelette station made to order.
Good people friendly staff excellent breakfast nice pool central to all walkable clean location was perfect good parking the staff was above and beyond they listened etc. We would definitely stay there again.
Took my sick wife to relax for a few days. Had to listen to jack hammers and saws, loud workers and radios. Had to move rooms. Not much better. They say work should be done by September. Yea right. call first
If my review was based on the actual hotel property and by Don, the person I spoke with before checking in I would have given a 5-star excellent rating. BUT our impression was ruined by the bad service we experienced AFTER checkout. Here's why: I left my phone charger in our room but called within 3 hours after checking out to report. Jacob told me he would check with the cleaning staff and get back to me later that same day. When I did NOT get the promised callback by the next day, I called back and got Jacob again, who said he had passed the message to the next shift, put me on hold for several minutes and then came back and said no one reported finding a charger. I then objected and said that was not possible if he actually had someone look for it. I requested he check as he had promised the day before. I also said if it was not found I would mention him specifically in a bad review. Less than an hour later I got a message saying he had found my charger and would send it back and bill my card. Considering Jacob's lack of follow-thru until being threatened, I felt it would have been a small but memorable gesture to send it back without charging me. But of course I was charged $6.65 anyway. Then while checking my card receipts I notice that the hotel charged an extra $30.37 MORE than they should have, so I called for the 3rd time to clear up yet another mistake on the part of their staff. I spoke with Andy who said the authorization fee would take 3 days to be refunded. Of course most GOOD hotels cancel those fees within 24 hours after check-out so guests are not confused by them and have to waste time calling for explanation. But I guess their policy is to make it easy for them while making it more difficult for customers. Just one of the many little ways their bad service tainted a good hotel stay.
My girlfriend and I wanted a relaxing staycation due to our hectic work schedules. Out of many hotels to choose from we chose this one. It's a 2 min walk to downtown. The pool is quaint, Nick at the pool bar is superb and will conjure up any drinks your mind can think up. The breakfast room included omelettes, fruit, waffles and pastries. Our room was ok, we requested a jacuzzi tub which I highly recommend. A few guys in A211 figured our room was the continuation to there party, banging on our door and shouting. This is not what we had in mind for "Relaxation". An hour before check out house keeping decided to ignore the "DO NOT DISTURB" on the door handle. I'm pretty sure that label means just that!!! SIGH... My better half and I were not dressed and I'm sure she got more than eyeful of linens and things. Palm Springs is a great place however you might reconsider where you stay unless you enjoy an audience.
This hotel is in a great location just behind the main street in Palm Springs. Very easy to walk to some great restaurants and explore the shops. Rooms are comfortable and very clean, excellent wifi and free parking.
I booked this hotel over July 4th weekend for a last minute getaway and 6 hours later, my husband slipped and fell and gashed his head open so we decided traveling would not be the best idea. I sent a request to the hotel asking that they consider our circumstances and refund part or all of our reservation even though it was a non refundable reservation. I wasn't hopeful but they did it!! So, when we do make it out to Palm Springs, I will definitely be making our reservation here. Great customer service and obviously they care about potential guests!
Hands down the nicest Best Western property that I stay at, and I travel about 65 nights a year with them. Friendly staff, nice grounds, good breakfast and pool area. All in all just great. I wish all hotels offered this type of service and product!
As a Best Western "regular," I found this location to be less than what I expected, given the room rate of $184. The room was on the small side, no comfortable couch or lounge chair, no working table, and simply too noisy.
We always have the best time at your hotel! Great experience and we will definitely come back here on our next trip! Great prices, service, and environment. The staff is so friendly and really makes you feel welcome. (:
We stayed at the Las Brisas on three separate occasions. The rooms are very clean, the staff is wonderful and the hotel grounds well kept. The manager Sal is available at all times and is very helpful. The staff at the front desk handled any questions or concerns we had with a smile. We also appreciate the custom prepared omelettes and the breakfast buffet provided in the morning.
We enjoyed our stay at the Best Western Las Brisas Hotel. The rooms were clean, beds comfortable and overall, the hotel was well maintained. They serve a complete breakfast every morning. Lots of choices and the food was fresh and good. The hotel is within walking distance of the Street Fair and a lot of good restaurants. Highly recommend.
We were able to have a large group stay at this Best Western after a rehearsal dinner in Palm Springs. Walking distance to our venue. The rooms were large, clean, air conditioning was working, and the beds were extremely comfortable. Staff was great to work with from the reservations on! Breakfast was great in the morning.
This is a good 3 star hotel. The hotel is under construction/renovation which did not affect our stay. The room it self was clean and updated. Comfortable bed and plenty of towels. The air conditioner kept the room as cold as we wanted it but it was as loud as a jet engine! There is no control for the fan speed so it's all or nothing. We had to constantly adjust it. Too hot, or too cold. The room only has 1 window which faces the corridor so we had to keep the drapes shut which meant no natural light at all. The breakfast was unacceptable, don't bother! We went the 1st day and then walked 1 block to LuLu's for breakfast the rest of the time. We never used the pool as it was too hot while we were there, but it looked fine. The staff were all very friendly. The location is good for walking the main street of old Palm Springs. It does offer free wifi but it was difficult to stay connected.
Only stayed one night while traveling thru. Hotel was great. Updated and clean room. Great pool area but unfortunately the afternoon temp hit 118 and pool water was like a sauna. Hotel was under a small remodel so was not able to utilize their advertised lounge/bar. Hotel located just one block away from main shopping and restaurant area.
Arrival was met with friendly and professional staff who checked us in quickly. pool area made for older generation not too loud with music and partying. great place to relax while enjoying lunch and taking in the sun. Very close (walking distance) to good restaurants and downtown shops. overall a grat place to stay while in Palm Springs.
Nice clean safe middle of the road hotel with excellent facilities and close to Palm Springs Blvd and all the restaurants. Front desk staff very accommodating when we asked to change rooms from 2 queens to a king.
We stayed here for two nights at the end of our SolCal road trip, Our room was ok but nothing special, We would describe it as a motel room not hotel. We totally agree with a previous reviewer that the place lacks security and is wide open to anyone who wants to wander around. After a career in law enforcement this was unsettling. There is not even a safe in the room but there is a strongbox facility at reception which I advise you to use for important stuff. There should at the very least be CCTV linked to reception. The place itself seemed clean enough and the pool area was small with sunbeds close together and hardly any shade. The breakfast was OK . But the price of $200 a night is extortionate, I would say it worth no more than £80 a night. There's a small bar but we saw hardly anyone using it. Palm springs was perhaps our least favourite place on the trip, its a bit of a 'Benidorm' type place with groups wandering around, it's just not our type of place but obviously is for a lot of people. If you go to PS drive the 45 minutes to Joshua Tree park - Brilliant and also the nearby Cabazon outlet mall is one of the best you will visit. If we return to Palm springs we would stay in a better place.
There are newer and nicer hotels but we keep coming back here. Great location, rooms are on the small side, but you;re going to be sight-seeing! Free made to order breakfast -the pool area is georgeous.
Initially, the hotel seemed OK. Pretty old and dated, but in a charming way. However we paid $200 for one night and found cockroaches in our room---totally unacceptable. When we told the staff, they laughed it off, and offered no resolution. The whole experience was ruined.
We love this best western. We have stayed here a number of times and it gets better. We really wish is was not so tired looking. In desperate need of a remodel. but it is a budget hotel where we stay often when we need to be in palm springs.
My wife and I just wanted to getaway for a night and this was the perfect option. 99.00 for a Thursday night plus you're right near the street fair and walking distance to all the great downtown sites.! We were allowed to check in early and hit the pool before dinner. Poolside bar is very convenient and reasonable.
I really enjoyed this hotel. Rooms are spacious, pool is very nice, staff was helpful and its in a great location. I was upgraded to a suite which had a huge indoor Jacuzzi tub, very nice with a great view of the mountains right out the window. The hotel, has a nice bar, near lots of restaurants and shopping, Cant wait to come back and see the upgrades
This is one of the best Best Western Hotels I have stayed at. We traveled with 8 people and all had a great time. The pool was a good temperature and we all enjoyed the Jacuzzi too. I would highly recommend this hotel
Really enjoyed this hotel. Only stopped for one night but the check-in was quick and very friendly. The room very spacious with unbelievably comfortable beds and the poolside area was really nice, if not a little on the small side. Also no resort fee nonsense and parking charges, will stop here again when in Palm Springs instead of the more expensive alternatives. It really is excellent value for money.
What a lovely hotel! The pool area is gorgeous, the breakfast is great and it's a great location. Rooms are slightly dated but that didn't bother us at all. The rooms were so clean and beds comfy. We had a great stay!
1 block from downtown and Thursday night street faire. Very close to Palmsprings Tram. Breakfast was excellent because of carbons belgian waffle mix. King bed was huge. Quiet room. Staff efficient for check in/out.
Definitely recommend Las Brisas to everyone. Great place, conveniently located from all restaurants, bars, etc. Andy and the front desk goes above and beyond with his 5 Star customer service. I would never stay anywhere else when visiting Palm Springs
Hotel was in a good location with nice view of the mountains. Decor was very pleasant and the amenities were excellent. The pool area and spa were nice and the service was good. The bed was super comfortable, as well.
great place to stay ,right downtown palm springs ,Mellissa at front desk . check in was fantastic....outdoor pool and bar was great , breakfast was good..lots of shopping close by , Thursday night street fair was great .
This property is hardly new; classic Spanish Southwest architecture with updated rooms. I would have liked to have stayed longer, given the ambience of this place. Location is excellent; walk to restaurants and shops around central Palm Springs. Staff is friendly and very capable; checkin and chechout are a breeze. Only con is breakfast selection is odd. Value is super, given location.
This is a Great place to stay you're right in downtown Palm Springs you can walk to it Staff is helpful and accommodating . Plus there is a really great view And actually a pretty good Omelette breakfast
Great gem within walking distance to Palm Canyon Dr,casino.. great rooms and friendly staff..The grounds are nicely kept and an average free breakfast..Pool and jacuzzi are small but just right with a bar n grill service..
We've been coming to the last Brisas for at least 10 years. It's a great location one block off of S. Palm Canyon Dr. Close to restaurants and shops. Staff at the hotel are friendly and many have been there for years. Rooms are comfortable. Pool area has recently been renovated. Improvements needed in room decor and towels need replacement.
Pros: This hotel is located walking distance to restaurants and shopping, has a nice pool area and a good complimentary breakfast. Free parking was also nice. Cons: Our room was on the odd-numbered side of building B and it was very loud at night from neighbouring restaurants and bars. Overall: clean and fine for a few nights but not a "resort", which it seems to claim to be.
My husband and I stayed here 4 nights and really love this hotel. The grounds are very lovely and relaxing - really an oasis in the desert. The staff all were very nice. Pros: the bed was very comfortable and the room was quiet, even the air conditioner which we used every night. The breakfast was good and you had the option of eating outside in a lovely patio. Cons: My only gripe was there were not enough towel racks! Anyway, we would definitely stay here again.
You don't always need to stay at a 5 star hotel to have a good time. This is a 3 star hotel that is very clean and has a wonderful location. You are in walking distance to many restaurants as well as the Palm Springs Museum of Art. The breakfast is included and you have plenty to select from - you can have hot cereal or cold, personally made omelets or scrambled eggs, or you can make your own Belgian waffles; not to mention you can have toast, bagels or English muffins with jam or a hard boiled egg. There is also fruit and juices as well yoghurt and coffee, tea or soy milk or almond milk. You are a 1 block walk to the main street that is lined with restaurants and shops and if you are so inclined you are also only a few blocks from the Casino in town. They have a beautifully landscaped pool as well as a poolside bar for those who need more than water as a refreshment. We needed extra towels and they were delivered in a very timely fashion. Best of all this is a Non-smoking hotel!
I wish there was a way to leave LESS than 1 star. I stayed here a few weeks ago for a ridiculous amount of money. Nearly $800 for three nights. Let's start with the small stuff. It's not a continental breakfast - it's vouchers. You get one small omelet each morning. They take your voucher and everything else is basically out of stock because they don't re-stock. In the middle of the night, there was glass crashing and a ruckus happening for a good hour in the parking lot while trying to sleep. Even after I called them to complain. They did nothing. And the kicker - they do not give everyone parking. They say "one car per room on the property". They are tricking you. You do not get a parking spot. They do not check parking. So if you give a crap about your car at all, do not park here. They do not check parking. Anyone can just come in and park, leaving paying customers without a spot. On 2/3 nights this happened. Both nights they made me park in terrible spots. The second night the told me to park right in front of the lobby with my truck. The spot was pointed out to me that it would be safe. The next morning I came out to my truck to see someone had run into it and took off. The door had difficulty opening. If I had the parking spot I paid for, my car wouldn't have been smashed into. But for the ridiculous amount of money you're paying, you can't even have a parking spot. I talked to the desk guy that morning I saw the damage and he said they don't enforce parking. HIS WORDS. Not mine. He said the slips don't really do much that they give you because they don't ever tow people. He then informed me that they do not even have security cameras up to see what happened or what time I was hit for me to report it to the police. Today I talked to Sal on the phone (manager) and he said that they don't care that my car was hit, even though that part of their hotel fee is a parking spot. I told him that it was $1400 in damage to the car and he could really give a crap. Even though HIS employee told me to park in front of the lobby. Even though HIS hotel has no security cameras for me to see what happened. Even though HIS hotel says that you will get parking for one car with your room, and you don't really. Because apparently, anyone can park there. No security. Noise at night so you can't sleep. A continental breakfast that is a joke. No parking and they don't give a crap about if your things are damaged because of their bad management. Do you really want to pay for that?
Perfect location for walking downtown Palm Springs. Don't need to drive your car and the hotel is quiet and comfortable. We have stayed at this location several times . There is always plenty of lounge chairs at the pool. It is not huge but certainly is fine. The complimentary breakfast is excellent. The value and location is the best for Palm Springs. The rooms are very cozy.
As a 10 years loyal customer and returning every year, our stay end of April was probably the last one. Rooms, garden atmosphere and breakfast are always good at Las Brisas. So no complaining about that. However building is old and rooms should have a better update than just replacing some bathroom elements. Last year we had our first encounter with Tiana, not that nice person. This year again she was working when we arrived: No welcome by frontdesk just the following words: 'Checking in? Creditcard & ID' Sure here you go, good to be back, Not. Service/Cleaning staff are not talking, saying anything when you say hello. And we returned twice after 3PM (left the room since 10AM) and no service of the room. By asking front desk answer was: that was probaly because you put the notice on the door of no disturbing. No we didnt! And how rude to blame the customer. Be aware that the pool is allowing people -in the pool- with alcoholic drinks. Frontdesk staff is really terrible. Not friendly. This has definitely changed over the past 2 years. Their frontdesk staff some years ago were the best! Especially Tiana is really rude and harsh she should go on a training or a course how to communicate with customers. Also when having her on the phone and when you ask her a difficult question she just disconnect or send you through voicemail (this happened twice!) Natalia is a fabulous and friendly bartender, Las Brisas should be happy to have her around! The only friendly face togheter with the breakfast ladies! It feels difficult to say but this was probably our last Las Brisas experience, we dont feel welcome anymore.
Overall everything was good. My only concern is there was not a lot of parking, some cars were double parked. Breakfast was good. Internet was better than other places I have experienced. Downtown is a fun area to be in.
Good location to walk to downtown. Met expectations in that room had all basic amenities. Our room was in the back of the hotel which was a little noisy due to people looking for empty beer bottles in the trash of the bar next door. Not anything that the hotel was responsible for. Rooms were a little dated, but clean. Price was fair based on the location. Staff was friendly.
This was my first trip to Palm Springs and I selected the Best Western Plus Las Brisas Hotel based on reviews in TripAdvisor. I enjoyed the location and the hotel. The room was very clean, the beds comfortable, the only issue was I would have like some fresh air and the window didn't open. The included breakfast had a good selection of items to choose from. The main downtown area was only a couple blocks from the hotel. The pool area was nice and we met some very nice people.
Perfect hotel in Palm Springs. Came here for stagecoach and took the shuttle from a nearby hotel to the venue. Brand new small fitness center, loved the pool and pool bar and food they served there. Nice hotel!
Great location right downtown. Easy to find. Found the property to be aging, rooms were decorated well but some of the smallest we've stayed in. Next to the pool was very noisy. A few restaurants really close but none on the property. Staff was exceptional. I realize this is Palm Springs, but rooms are very over priced for value received.
We really enjoyed our stay here – the Best Western+ is in a perfect location in the centre of the downtown. We got a free upgrade to a Jacuzzi room which was enormous, it made Las Vegas hotel rooms look small! The Jacuzzi was a lovely reward after a long day of driving. The breakfast was lovely and we enjoyed the waffle machine! The pool although small did the job just fine, there were never many people in the water at once. The reception and ground staff were all very friendly (though the lady working at the omelette station was a bit frosty, but we'll let that slide). Our room had a large fridge which was ideal for us (we were on a road trip) to keep everything cold before we were on the move again. Couldn't fault this place and the price was very good for what we got.
The room was clean and spacious. The beds were very comfortable. The hotel exterior was attractive and well maintained. They could use more parking but the night manager Richard was helpful with that.
This is the only hotel we stay at when we come here, great location close to downtown. The rooms are very quiet and super clean bed is really comfortable. Excellent breakfast. Staff is very friendly and super helpful. We will keep coming back
Our stay had definite pluses and minuses. The room was very dark - with virtually no natural light, which could result from trying to design rooms with minimal exposure to the sun. The air conditioner was quite loud so when trying to sleep you must choose between cool/noisy or hot/silence. Not bad but not a great experience.
We stayed here for 3 nights waiting to close on our condo. Really friendly staff and excellent breakfast each morning . Freshly made omelets are a very nice touch. Our room was spotless... a little worse for wear round the edges and the shower was not very good. For the price this place is worth it. Nice pool area with a bar. Super friendly and efficient lady bartender -very nice .
I'd like to say my stay was horrible so no one will find this wonderful gem of a property but, unfortunately EVERYTHING was Fantastic!! Staff 5 star, room 5 star, pool area 5 star, the food was nothing fancy but everything I sampled 5 star.
this is a very nice hotel, great pool, outdoor cantina during spring summer, good breakfast, comfy room, nice staff. I would highly recommend this hotel. I only wish I could have stayed longer. another time :)
Stayed here for a couple of nights on a little getaway from LA. Wednesday night was great - they put us in the type of quiet room we requested, and we enjoyed the lovely landscaping visible from the third floor looking out over the courtyard. Thursday night was a problem. We got new neighbors - a family with kids, and other family members staying in different rooms. Lots of door slamming and loud voices in the outdoor corridors as they moved from room to room and pool. Give them credit - they quieted down by about 11:15 pm, but for folks from the central time zone, that was well after midnight our time. We didn't get much rest, unfortunately - no fault of the hotel. Enjoyed the breakfast - they make you an omelet to order each morning. Parking can be tricky - I'd recommend not trying to bring a pickup truck or large vehicle because the lot is very tight. I really liked the location in downtown, easy walking distance to restaurants, etc. If in the area again, I'd probably give this hotel another shot, but stick to the early part of the week.
This hotel is nice for an older crowd or a family. We went for a girls weekend and it didn't feel too hip or fun. It is in a great location, so walking to the bars and restaurants was easy. The pool is on the small side, and so is the room. It was clean, but nothing to brag about.
Room: Clean with white linens. Free use of refrigerator with small built-in freezer. Space was comfortable, but a bit small for three people in the double room (half the closet is blocked by the bathroom sink; only one person at a time could walk between the beds and long desk). Hotel Property: Conveniently located within walking distance of restaurants, stores, and other destinations. Free parking. Complimentary continental breakfast featured made-to-order omelettes, make your own waffles, and self-service fruit, pastries, etc. Nice patio area near the pool and across from the small, well-kept gym that is also available to guests. My main complaint was that over two weeknights (Tuesday and Wednesday), our sleep was interrupted by the sounds of music, singing, and laughter from the nearby club. We spoke to the manager about it and he informed us that they and the other property owners are in regular discussions about this and other issues, but they are only able to influence the situation so much due to property rights. So if I can, I support the interests of this hotel with this post.
Loved this hotel, it was in the perfect location to enjoy downtown Palm Springs. The rooms were very quiet and clean. The pool area was beautiful and the staff very friendly! My room was very spacious and comfortable.
This hotel was good. It was clean and located within walking distance of downtown. The room was pricey because of the music festival. At breakfast they did not have bananas or bacon. The exterior is blah.
Hotel is very convenient to the downtown area. Although it is situated on a busy road, our room in Building C was in the back and very quiet. The front desk staff were very friendly. They made us drinks in the lounge after the bartender left and gave us a late checkout. The pool area has lounge chairs lined up in tight rows, so really no privacy. It is okay for a dip in the pool or hot tub but we really didn't feel comfortable laying out for long. Breakfast included made-to-order omelets! A variety of fresh cut fruit would have been nice to have. Overall good value!
Interesting old school property in a great central location. Rooms are clean and fresh, but with sort of a 50's or 60's old school vibe. Don't count on the front desk staff to point out any of the amenities when you check in, figure it out for yourself or wander around the building to see what is available. Pool and patio are nice, but busy. There's a lounge next to the patio providing drinks and food, and a breakfast room with some mediocre offerings - fortunately there are plenty of restaurant options close by.
I have now stayed at the Best Western Las Brisas three times. The location can't be beat, right near downtown Palm Springs. The room, hotel staff, breakfast and pool are all excellent. It is my go to hotel whenever I am Palm Springs.
The hotel location is excellent for most activities. A small property well designed for comfort. Good pool side bar as well as the small lounge bar. My upgraded room was large with an in room spa. The breakfast room seemed too small for the number of guests, but the food selection was good.
I spent 2 nights at Las Brisas after 2 horrible nights at another hotel. The hotel is located in the heart of P.S. , short walk to best restaurants downtown. Rooms were very clean and quiet and the beds were very comfortable. I will definitely stay their on my next trip to Palm springs.
Las Brisas is a beautiful, convenient hotel for visitors to Palm Springs. Perfect for families. The pool area makes it hard to leave for recreating. Car is definitely optional since the main streets containing great restaurants and shopping within walking distance.
Pleasantly surprised at how beautiful and cozy this downtown Palm Springs hotel was! Felt like we were in a Spanish/Italian villa! A block from most restaurants and shops, along Palm Canyon Drive. 10 minutes or less to PSP airport. Would definitely stay again!
This is a great place in downtown palm springs. It is close to the main street where there are alot of shops and places to eat. The price is a bit high, and the rooms are just average, but we like it!
We have stayed here a number of times over the years. It's our go to spot when coming to Palm Springs. The free breakfast is better than average: coffee, juice, boiled egg, oatmeal, bagels, waffle maker, apples, oranges, cold cereal, toast, muffins, pineapple slices, and 1 per person custom cooked omelets (but no bacon or sausage). Room was very nice. Refrig (no microwave), morning newspaper, single serving coffee maker. Flat screeen TV with HBO (also had HDMI hook up so we could watch Netflix from our laptop connected to flatscreen which is alway nice). The wifi was fast enough to stream Netflix or YouTube. Nice location right in downtown. 3 blocks from the Spa Casino for those so inclined. Nice outdoor pool and spa. Free parking and noon checkout. Friendly staff we thought. Generally what we would expect from a Best Western Plus (which we don't always find). This is not a 4 star resort but then again not a 4 star price so we were more than satisfied. No real complaints. We had a regular room but we have stayed in "Jacuzzi room" on previous trips with nice Jacuzzi in the room. We stayed on a Sunday night so our rate of course was better than it would have been on the weekend. We will definitely stay here again.
Snagged this hotel the day of our stay, when we powered through our drive and hit town a day earlier than we thought we would. Wow, we were very pleased! The quote I saw online was $104/night, but when I checked in, the front desk guy offered the AAA rate which saved us $6/night. I appreciated that gesture! The room was very clean, bright and quiet. The continental breakfast is actually a REAL breakfast served in the club house: omelets made to order, hot and cold cereal, toast, yogurt, waffles, coffee, tea, juice and hot chocolate. Really great. The hotel is located on Indian Canyon drive just 1 block from the heart of downtown, including: public parking, Lulu (a very popular, chic restaurant), and many many shops and attractions. Unbeatable location, esp for the value price of this hotel. I highly recommend.
Great relaxing pool area with bar poolside. Rooms are a little outdated, but always clean. Close walk to town and shopping. Staff is helpful and breakfast always been above what you would expect. (love the made to order omelet's)
Had to deal with loud music,strong sexual noise coming from the room next door.No staff available to report it.We request a pool view and on arrival we didn't get it , we end up facing the parking lot
We consider BW Plus Las Brisas to be our #1 choice in hotels in downtown Palm Springs. This hotel has been our home away from home for many years. We enjoy the well maintained grounds as much as the comfort of each room. Very romantic, beautiful gardens, pool and spa and sitting areas, great breakfast and sincerely friendly staff. Just a walk across the street to begin the downtown experience!
We were in town recently to go to the car auction. We planned to be at the auction all day and then spend time downtown in the evening. We wanted a nice place close to downtown but wanted something reasonable knowing we would not spend a lot of time at the hotel. This was perfect. Clean and comfortable and within walking distance to downtown. There was food and breakfast each morning with places to spend time outside. We enjoyed downtown and loved the hotels location. We would stay again since we're not usually looking for an all-inclusive resort type of place - we are usually out and about. It could be a little noisy at night with the activity downtown, but not bad and didn't last all night. Wouldn't stop us from staying again.
Stayed here for a couple of nights on our way back to Las Vegas. Room was large and comfortable and the breakfast was good fresh made omelettes to order. There was some construction going on around the pool area which was a bit of a bind a couple of complimentary cocktails would have been nice.Good location to be able to walk to shops and plenty of restaurants.
Great place to enjoy the best shopping and restaurants in walking distance from the beautiful best westerns. From the rooms to the pool is great . Very relaxing place to stay, and staff there were all helpful and commentating to are stay.
This hotel is a good place to stay if you want to park your car and walk to lots of restaurants and other tourist attractions. Very clean, comfortable rooms, great staff and really good free breakfast, especially the custom omelettes.
My wife and I stayed at the Best Western Plus Las Brisas this past weekend. We had a wonderful stay. Our bedroom with a king size bed was spacious. The pool area was perfectly appointed. Finally the hotel location was perfect being two blocks from downtown. The Best Western Plus Las Brisas Hotel is a wonderful place to stay when visiting Palm Springs.
You've been there. Check in late, and ask for a quiet room., hoping to get to sleep. Get a room next to the building AC which rattles its high-pitch whine 24/7. Ask for a change of room, and receive attitude. "That gets complicated trying to change rooms. I don't even want to go there."
Adam is an excellent employee.He is a definite asset for BW and an excellent choice to have "out in front". He went above and beyond to ensure that I was happy and satisfied with my stay in Palm Springs,CA. When I return to BW Plus in Palm Springs,I certainly hope that Adam is there.
We stayed in this hotel for two days in our recent trip to Palm Springs. The hotel is located in downtown area and within walking distance of many shops, restaurants, and the casino. It's location is a plus. The check in was done very efficiently. Our room was not a luxurious room but was comfortable. There was a small refrigerator that became handy to store cold drinks and fruit. The beddding, towels, and the room itself, including the bathroom, were clean. The only shortcoming was that it had only one window that did not allow more light into the room. This together with the dark decore made the room look rather dark. The price was reasonable and included free breakfast, which consisted of coffee, tea, an assortment of cereal, fruit, waffle, bread, honey, variety of jams, and scrambled egg prepared to order. Breakfast was served from 6 to 10 am. The hotel has a small pool and ample free parking spaces. We found the staff friendly and quite helpful. It was a delight to be so close to many shops and restaurants. Even though the hotel is located in downtown area, our room was very quiet. We could not hear the sound of the traffic.
Really wanted to have a relaxing stay in Palm Springs and sleep and chill. Usually book the other Best Western but it was booked so we booked this one. Initially we thought location would be awesome as it is near the restaurants on the main street. Hotel is lovely, it has lovely courtyard for sitting in, bar at the pool and a lovely feel. However, it is next to seedy and very noisy bars that pump music till very late (2am) and attract customers that are loud and obnoxious. Can't even sleep in the day as you hear them laugh and scream for no reason. To top it all, periodically, someone would come and unload glass bottles into a container behind the bar in the car park, which made an awful noise. We stayed in C building but I reckon each building is probably affected by it. If you are after a restful time, this location is not great. Did not want to mark the hotel down for its neighbours but will not be staying here again as I could not rest. Shame, as it is a nice hotel.
The staff is very friendly and the hotel is in a great location - walking distance to downtown shops and restaurants. Our visit would have been much more pleasurable if we hadn't had to listen to construction by the pool all day every day of our visit.
Not much room to manuver in room. Smell of room (old smoke & cover-up spray) was sisckening. Mediocre toiletries. Showerhead so high up, you need to be really tall to reach it. not very safe to try if you are under 5'5". Loud stomping most of the evening and morning from room above. Confusing hotel layout when trying to reach breakfast room from back bldg of hotel, past fenced pool area. Breakfast room ok, typical, not much fruit offering but did have omelet service which was nice.
We needed a place while traveling. And from our AAA tour book found this place - rated only 2-diamonds. Well, we picked it. Low and behold, this is a great place. The room was immaculate clean. No stains on the floor, the furniture with no nicks and bangs. The bathroom very clean. The whole place was immaculate. We had just stayed at a 4-diamonfd Hilton at $300/nite in San Diego and it was deplorable. This place should be rated 5 diamonds buy AAA. You will not regret this choice. Within walking distance of many restaurants. Parking on-site no charge. Breakfast is hot food served with a cook on-site.
My company representative recently booked me into the Best Western Plus, Las Bria's Hotel, for one night, while I attended the Palm Spring Flying Expo at the Palm Springs airport. I was very skeptical about stay a Best Western...was I ever wrong! This is an excellent property, great location to downtown Palm Springs, e.g., easy walking distance to very thing! The property staff were very professional with a high level to customer service and customer satisfaction. The rooms were very clean, comfortable, functional, and well appointed. I would stay at this property again and will recommend it to my family and friends.
This was our first time and we only stayed one night. Our room was large and clean. The location was perfect. You can walk to the main street. There is a great seafood restaurant right across the street. Pool area looked very nice but we did not have the time to take advantage of it. Breakfast was very good. They have an omelet bar which is a nice treat for a free breakfast. I liked the hotel very much and would definitely stay there again. Had no issues or problems checking in or out.
We have a special needs child and has a difficult time waiting. I called the morning of to make sure everything would go smoothly and we could have our requests. When we tried to check in over five hours later we were met with an hour of stress, excuses and blame instead of sympathy. They said... "They couldn't do anything for us" and we "don't have a room for you" and if we do "it would be alot more $" and when I requested a manager's help she was "too busy". When we finally straightened things out our son was set-of the rest of the weekend, anxious, and could not sleep until almost 2am in our small downgraded room, and my stressed out husband who already has a stressful job said he "wished the weekend never happened". When I called the manager like she told me to the following Monday for consolation she said kinda of rudely, "This conversation is over". In the end, I was REALLY looking forward to this trip with the hotel's amenities and location but was sorely disappointed with everything else. We just wish the staff would've been more apologetic and sympathetic and just tried to help us right away.
This is a very good hotel, but they put us in a noisy room, number A207. It overlooks the street and a small temporary construction site in the front parking lot. Also, in front of rooms A205 and A207 (and the same two on the third floor) are two empty tables and chairs that beg strangers to sit down and have a party in front of your bedroom door. The breakfast was still the same waffles-or-omelet fare. But now guests mostly queue for omelets because they installed two waffle-making machines. We have tried other hotels in the area, and we returned to Las Brisas because the location and price suit our needs. But we didn't know about room A207 when we made the reservation. We'll probably go back, but we will avoid street-facing rooms with odd numbers ending in 1 to 11 in building A.
So, we checked in after dark, after a long drive. As we attempted to reach our first-floor room, the grounds staff was busy pulling out hoses, watering plants, walkways, etc. Made it rather difficult to maneuver a large rolling bag, and my wife's walker, over hoses and through puddles to reach our room. Which was supposed to have a pool view, though that view was blocked by screening. The room was nothing special, smallish but clean. Overall, the impression was of luxury, but we probably needed to stay longer than one night to really experience all of it. Four stars for the ambience, though I've felt more comfortable in less luxurious surroundings.
Las Brisas is a BW Plus so a little better than the average BW was the expectation. However it exceeded these expectations considerably. The rooms are spacious and well equipped, the property seems more like a small resort than just a hotel and the staff are welcoming. Highly recommended.
Stayed here in October 2016 to attend the Desert Trip rock festival in Indio 25 miles away. Hotel very pleaant, staff friendly, very clean facilities. Room slightly old-fashioned and rustic, but comfortable. Only criticism was level of charges which seemed to have been hiked (probably at least doubled) because of demand caused by festival.
Location, service and quietness. Room is on the small side but it is a spanish colonial building. Close to where the action is, restaurants, museums, villagefest, some trails, public buses stops and bars.
Spacious, clean rooms, with a nice outdoor dining area. Major construction with jackhammers for breakfast was an unwelcome surprise, and the breakfast offerings were unusually limited. We would stay there again, but only after confirmed that no more construction projects were underway.
I do not recall ever staying at a Best Western. We usually stay at the Hyatt when in Palm Springs. Being retired we are tired of paying those hotel rip off fees that include parking and resort fees. We elders quite pleased with this property. It's very clean, well maintained and the staff are awesome especially Ruben who is the libations specialist. The location is perfect. Our car sat parked until we packed up to leave. The hotel is downtown and pretty much a block here or there of walking to eat and shop. There is also a free PS shuttle out front that will take you further. We believe we have found a new place to stay when in Palm Springs.
hotel and location are excellent for all phases -its a fantastic area - restaurants are plentiful and things to do are numerious- I would recommend this hotel to any one taking tours and just walking around the area is very safe
The room area with the beds was quite large, but the bathroom areas were tiny. Small vanity area, 2 people could in no way get ready at the same time. The toilet/shower room was so small it was hard to get around the door to close it. Plenty of space in the sleeping area, not nearly enough in the bathroom areas. The pool bar was under construction so we were not able to use that. The room A/C worked really well. My receipt was not emailed to me as I was promised, so I had to call later to request it be emailed to me. But I will stay here again in the future because it is literally the closest hotel to the main downtown area & the restaurant/bar where I spend most of my time & want to be within walking distance.
Best Western Las Brisas in Palm Springs, CA is a wonderful hotel at a great value. The location is very convenient to downtown Palm Springs. Staff are very friendly and helpful. The complimentary breakfast is very nice with omelet bar and waffles. The bar and restaurant have a nice selection if staying by the pool We have been coming to this hotel for years and will continue to come for the years to come.
we returned after an absence of four years to find torrential rain ! The hotel however was as we remembered it, friendly, helpful with our room spotless and most important ice cold as we were still experiencing really high temperatures despite the rain. Breakfast was very good with a great variety to set you up for a day of sightseeing. The bar in the evening was a pleasure as the Barman Adrian kept the atmosphere going chatting and involving everyone. We were very impressed when we visited the pool to find that a concern we had raised on our last visit had been addressed (support railings in the pool covered to prevent burns to elderly/children) well done the Management team. we would recommend the hotel to anyone who wants to be near the city centre at a reasonable price.
If you are going to the Palm Springs Quilt show this a great place to stay. After the show on Thur. evening there is a street fair just a short walk from this BW. Also many places to eat or get take out food (esp. from Sherman's) and take it back to one of the patio's. There is a bar by the pool.
Room was clean & comfortable, the pool was great after a long hot day in the national park. We only stayed overnight bedforte heading on to San Diego. The breakfast was good, and the hotel has a good layout. The staff were welcoming and friendly.
We have stayed at this hotel many times and always enjoyed it.However since the previous bartender Bil left they have employed a new one.He is under the illusion we are all wanting to party whereas most people around the pool just want to relax.The loud hailer has to go!!!!
Reasonable price to be a block away from the downtown area. The room was very clean, safe and comfortable. The outside area was well maintain. They have the best free breakfast we have ever experience. They had a person who made omelets that took just a few minutes right in the breakfast room. If we ever come this way again we will not look for another motel, we will return to this little gem.
Enjoyed our stay at this hotel. Central location a short (5 min walk) into central Palm Springs. Staff were friendly and helpful and good sized rooms. The pool area was enjoyable with a small bar with attentive staff and water coolers (much needed in the desert heat!). Would recommend and return.
Loved the resort feel without the cost! The staff was super nice and went out of the way to accomodate us! Antonia was especially helpful. The pool area is smaller, but very pretty and the bartender makes great drinks. Great location, we walked every where.
This was our third stay at this hotel over about 4 years. Rooms are of average size and have had new linen since we were here last, the beds are comfortable. The pool is a good size although because of the trees and climbing plants there does get quite a few leaves and plant debris in it. I think the outside of the hotel could now do with an update. It is in a good location and easy to walk to main street Palm Springs where there are some nice restaurants and shops. The staff are friendly and it is nice having a bar by the pool, the bar manager was very pleasant. Missed Bill though
Very good location in Palm Springs close to the shops and restaurants. Great hotel with a good sized pool and lots of sun loungers to enjoy the sun on. Room was very spacious and the bathroom had all of the necessary amenities. Hotel was a fabulous start to our holiday. Air con worked very well and was a necessity! Lots of parking.
Really lovely room with large comfortable bed. Nice linen. The room was scented with a lovely aroma, not strong. Our best hotel out of 6 on our trip. Friendly and helpful reception. Towels for pool. Water spray for sun beds. Great barman at pool. Made you very welcome. Pool lovely temperature. Free parking. Free wifi. Good breakfast which can be eaten in or out. Great location for street market. Short drive to Aerial Tramway to mountain with amazing views and lovely walk in cooler temperature. The best outlet mall is a short drive away. Great restaurants nearby. Quiet air conditioning and very peaceful nights sleep. We stayed 2 nights, I would have liked more. Very good value.
We went to palm springs to visit someone in hospital. We did manage though to make it feel like a holiday it was in the downtown area near fabulous restaurants. Parking so convenient. Swimming pool a necessity in the heat. Tgere was also a hot tub whuch actualky was nice when the sun went behind tge mountains in the evening. Breakfast included with a great choice. Daily housekeeping and air conditioning. The staff were so friendly and helpful.
I stayed at this hotel for one night because of the time I arrived in Palm Springs. Very good hotel and good breakfast, a little expensive as there are other hotels with higher rating at a lesser price but nice hotel and staff. and very good breakfast
The room was a good size and very comfortable. We didn't use the pool facilities but the breakfast had an omelette station which was a pleasant change from the usual standard breakfasts. The front desk staff were very helpful and a large jar of ice cold orange water was available during the day. I gave some constructive comments about the fact that the designated smoking areas were not marked as such nor were the external corridors marked as non-smoking which meant our neighbor's smoke did find its way under the rather large gap below our door. Hopefully this will be taken on board for next time we visit.
Stayed one night on our way to LA. The courtyard and pool areas are beautiful! Room was also very nice. The hotel is located one block off the prime downtown area, so it the street is blocked off for an art show (as it was during our visit), it's very convenient.We got a great rate from the Visitor Information Center. Apparently, in the morning, all the hotels fax them any promotions for that day.
This hotel is nice. Pool is good, friendly people. However, many people have asked why no music on one end of pool. Maintenance said he would fix it and he disappeared. There are 2 speakers not working. Pool and area was full of leaves. Was not windy today. I feel it may be getting not properly maintained. What is next? But rooms comfortable and nice. Good prices. Breakfast good, wish could make eggs over easy, but cannot have everything.
Everyone was VERY helpful, Hotel Very Clean, Great Free Breakfast. All employees were happy to see us. The rooms were clean and very comfortable beds. Definitely, will stay again with family. We received more for our money. thank you
Picked this hotel for the pool and lounge by the pool. They looked better in person then the picture on the web. That doesn't happen often. The room was great. Nice and clean. Would liked to have had a coffee maker. I like my coffee. The room didn't have one.
This is not your cookie cutter hotel chain. The grounds are well kept and many patio seating areas. Considering this is the desert, many lush trees, plants, and water fountains. Even though it is on a main street the architecture and design of the grounds are secluded from the traffic noise. So convenient for walking to restaurants and shopping.
Another great stay. Friendly staff, clean rooms. Very convenient. Will stay again. The hotel is older spanish style, rooms are very up to date. At it's close to so many restaurants and night clubs, and definite find if in Palm Springs for business or pleasure.
Las Brisas is block away from the center of town. It's a cozy setting with a view of a large mountain and beautiful fragrant flowering bushes around the grounds. Nice pool with a bar and cantina inside the lobby. They offer a some what plentiful breakfast included with the price of the room. Staff is willing to do anything to make your stay comfortable. Beds are very comfortable and linens are good quality. On Thursday evenings they a street festival on a block away. Vendors offer homegrown fruit/vegetables, candles,glass decor,paintings,etc..lots of fun
Nothing special, nothing bad either. It's a clean place to lay your head for the night. It's a fair deal with nice staff members. Breakfast could be improved but I also understand they cannot shop and read the minds of everyone staying with them.
Stayed here for one night on our way through to LAX. Hotel is ideally located close to many good restaurants and shops in the downtown. The pool area is nice and the rooms are very clean and comfortable. The Front Desk staff was phenomenal. Breakfast...meh.....
This hotel exceeded our expectations in every way. The room was large, clean and comfortable. The staff was helpful and efficient. The grounds of this hotel were very well landscaped and welcoming and the location couldn't have been better.
This is such a lovely hotel and such a great value! Breakfast was delicious with omelets, waffles, and many other fresh selections. The pool area was always clean and well-maintained and included a phenomenal view of the mountains. Our room was large, clean, and everything we needed, plus almost everything was in walking distance. We would never recommend staying anywhere else in Palm Springs!
we only stayed here for one night so cant really judge on much if the service. The breakfast was good - but the room can be busy. The pool area was nice. The hotel seemed to be clean and well maintained
Great place to enjoy while staying in Palm Springs, California. Great hospitality from all staff. Decent location close to central downtown, easy access to shopping via Uber or even the Sun Line transit system. The 111 bus line takes you to shopping to Target etc(same bus back) close to airport and clean rooms and good rooms. Well shaded rooms from the desert sun. Very walkable to many shopping amenities. Would stay again.
This hotel is centrally located where you can walk to the shops and restaurants in down town Palm Springs. Have stayed here many times and always had a pleasant visit. We always enjoy the breakfast and the freshly made omelets.
This hotel is very nice. Close to downtown, so you're within walking distance of the good restaurants and things to do. Pool is great, the pool area is very nice with shade and the little bar area there. Housekeeping is nice. Beds are comfy. Staff / customer service is great. Breakfast is good. They have cereal, pastries, DIY waffle makers, and a made-to-order omelet bar. One morning I got there early (right when it opened) and there was no one manning the omelet bar, but the other times there was someone. Omelets were good. Downsides? You will pay more for the "BW Plus" aspects and for the pleasure of the location, and significantly more on weekends. If you are looking for a cheaper option, you can see my review of Best Western Inn at Palm Springs.
Amazing service, hospitality and overall comfort atmosphere for all ages to relax and enjoy a nice stay. Mixologist/Bartender makes awesome tasting drinks. The appetizers by the poolside are tasty and the security in the facility is amazing. A stay worth recommending to anyone, as its close to Palm Canyon, walking distance to the village festival and the famous Las Casuelas Terraza and the amazing shops near by.
This hotel was a short walk to Palm Canyon Drive , which was very convenient for going to restaurants and shops. They have a bar at the pool that also serves appetizers, the hotel is on the smaller size but I loved it, and as so impressed with the front desk staff, they went out of their way to be accommodating in all ways possible. I would definitely stay here again, maybe not in August, from what I was told it is the hottest month in Palm Springs and I can attest to that it was very hot and humid...but I thoroughly enjoyed my stay!!
This a wonderful hotel! All of the Staff were great! Right in the heart of downtown Palm Springs. Walk to restaurants and shops! Beautiful Spanish architecture. Close to Airport. There is a wonderful full breakfast each morning with Belgian Waffles and eggs made to order..
Stayed here for four nights to spend time with friends who were in a local RV park. Found it very comfortable after a long flight from the uk and beautiful place to sit around near the pool. Was very happy here. Wasn't crazy about the breakfasts though - too many omelettes!
We always stay at Las Brisas when we come to Palm Springs. The location is fantastic. You can walk to restaurants and shopping in the downtown area. The staff is friendly and veery helpful. We have always stayed in a room with a hot tub. The room is extra large and the bed is for comfy.
Beautiful hotel and friendly, helpful staff at front desk. Within walking distance of downtown Palm Springs. Pool was small and very crowded when we were there. Breakfast was nice, but not as many choices as some other Best Westerns. All in all a very good value.
Smoking areas on balcony are right outside your non-smoking room with tables and ashtrays. So you get the joy of people hanging out 3 feet from your door smoking and talking. Check-in staff were not friendly at all. Vines growing in the ice machines. Maid entered room and threw our "last minute" things away as we were busy loading car to leave. Won't be back...ever...
This was our 3rd stay here at the Best Western PLUS Las Brisas. We come out to CA at least once per year to visit family and always look forward to a few days in Palm Springs, heat and all. This is a very convenient, comfortable and friendly place to stay. A great bartender, Ruben, made it all the more enjoyable.
Very nice hotel. Felt very safe in a nice part of town. Close to supermarket, pharmacy, dining, etc. Room clean and tidy with great aircon! Breakfast very good. Nice pool with poolside bar. Friendly staff.
This is definitely a great Oasis in the desert. One of the best "Best Westerns" in California. Rooms, location, and service are superb! They are always accommodating to our needs. Usually we are 4 to 7 motorcycle riders coming from the HOT desert with beers waiting and a refreshing pool.
In the center of Palm Springs, basic hotel, but clean enough and comfortable. Rooms stay cool during the night even without airco. Only advice is: avoid connected rooms if possible - you hear everything from next door!
It's not fancy but it's comfortable, relaxing, clean,the staff is friendly and welcoming and you can walk to so much close by. There's also a great seafood restaurant right across the street. Don't miss the breakfast there in the morning, it's so much more than continental! They have a pool and spa, and a little bar in the lobby. Even the guests are friendly and mellow, who I talked to. I love this place, have been twice and will go back again. I recommend!
Very good clean hotel. Service was good. Bed was very comfortable. Beautiful pool area. The flowers were nice. Sheets were clean. Staff was nice. My refrigerator didn't work. They immediately came and replaced it. Would stay again.
My husband and I wanted to see what Palm Springs is all about so stayed for one night during our honeymoon road trip! We had different views on the hotel but I thought it was a lovely charming place with character! We headed straight to the pool on arrival and the barman was so friendly and congratulated us with free shots. The poolside was fairly quiet but we gathered at this point that mostly older people stay at the hotel. The room was clean and had everything we needed. The only downside is the fact that all rooms have a window and to our surprise we actually saw a completely naked lady fast asleep on her bed!!! We also forgot to close our curtains and when returning to our room realised that our belongings were left on show. Make sure you close the curtains as the net curtains don't do anything! We couldn't decide where to eat out for dinner as the hotel is in a central location with plenty of choice! The free breakfast was delicious and I was so pleased to see omelettes were available. I would definitely recommend this hotel for a comfortable and convenient stay!
very clean. very nice hotel. very good location in PS. breakfast was just ok (I would have prefered more "protein" and fruits/vegetables; it was mostly "sweets/carbs". pool area very nice. internet worked great both in the room and the pool area
This hotel has it ALL. Right in the middle of downtown, pool, bar, delicious FREE breakfast, no parking fee & no resort fee. Why even look anywhere else unless you want to spend more money for less value.
We enjoyed the calm ambience and laid back atmosphere in an extremely comfortable setting over the July 4 th period. Centrally located to walk to fantastic restaurants and nightlife. The hotel had plenty of families but the building design lends it self to a quiet experience
A classy property with great value right near downtown Palm Springs! We just stayed on a quick overnight, but the room was very well decorated and tended to. Breakfast is free. There's a bar.lounge near the lobby, a pool with a BBQ grill (operated by staff), and a back patio. It felt like a refurbished landmark hotel, operated by Best Western. So it came at a great price!
I chose this hotel for the location. I also wanted to stay in a reputable chain. The hotel is dog friendly and whilst I didn't travel with a pet there were fleas in the room. The tv had lots of channels but the reception was terrible. Had to get maintenance up to fix the reception but was advised there was nothing that could be done and that was just how it was. In the end I fiddled around with it and fixed it myself. The hotel is in an excellent location, walking distance to the strip with all the restaurants and local shops. The hotel was pretty quiet for a big hotel. Beautiful views from the pool and from the balcony around the rooms. The grounds were well maintained and kept neat and tidy every day, free parking, but as its a larger hotel and when returning late at night couldn't always guarantee getting a close spot. The pool is on the smaller side. Free parking, free wifi and free breakfast with cooked to order eggs.
Cannot beat the location, room was very clean and comfortable, requested a ground floor room and was very quite morning and evening. Loved having the pool bar and complimentary breakfast. Love the Spanish style with all the greenery around.
Was taking a few days vacation for visiting friends in the Desert and didn't want to spend an arm and leg for a hotel room.....just something comfortable and convenient. This hotel filled the bill perfectly. First of all the bedroom is quite large......close to 400 square feet (room 308). They have a large flat panel t.v. that was about 46":.....maybe more with excellent reception. A long dresser is provided that has a built in desk and chair, 3 drawer dresser, cabinet holding a refrigerator (empty...perfect for snacks), and safe.....plus some additional room. A desk lamp is also provided. Two comfortable queen size beds (new I think) with sparkling white bedspreads and plenty of pillows. A two drawer night stand is between the beds with one lamp.....not too great if you are reading in bed as it provides light in both directions and could be disturbing to your partner. Two down light spots (one adjacent to each bed) would be ideal. They do provide one luggage rack. Also two arm chairs with a table in between. The bath room has a 3 foot Pullman, about 5' of close space, with three full length mirrors. Great supply of towels. Adjacent is a small room that holds the toilet and bath/shower combo with a shower curtain. Water pressure is good and experienced no problems. On the wall they provide dispensers with soap, shampoo and conditioner. They also supply two pool towels. Also provided is an ironing board, iron, hair blower,hand cream. I would love a wall mounted and lit magnifying mirror. I wonder how many people actually use an ironing board and iron, but a lot of older people like my wife and myself love a good magnifying mirror. Maid service was excellent.....room very fresh and clean. Breakfast.... an omelet bar with choices of ham, onions, tomatoes, cheese, mushroom and peppers. Very good. Also provided are three types of cold cereal and oat meal. Mini bagels and English muffins are available....peanut butter, cream cheese, three different kinds of jam, orange juice (frozen), apple juice and watermelon were also available. Coffee plus are provided as hot beverages. They also had some types of Danish that didn't look too appealing to me. Also some people eating mini waffles. Very nice to have this included in the rate. The rate was $89.99 off season (June 27 & 28) mid-week.......plus about $16.05 in daily taxes and fees. A lovely pool for a hotel of this nature, a cantina with liquor round off the goodies For the money, I think you are really getting exceptional value. And being right in the center of Palm Springs, you can walk anywhere in the downtown area.....just a couple of blocks from Coffee Bean, retail shops and a ton of restaurants. Air conditioning in room does a great job, but a bit on the noisy side and drafty if you are in the bed closest to the wall unit.
Nice Spanish style hotel with large pool and dining options. Rooms were great with nice views of the mountains in the background. ||Breakfast was not the best I have eaten in a Best Western . The omelette station run by the matriarchal person was ok - but omelette every morning is lacking in variety. When I asked for my omelette to be less well done than those in front in the queue I was targeted for retribution I think. As I picked up a roll from a basket she ( the omelette person) charged out and told me to use the tongs. No real problem but a quieter approach with 'please' would have been nice. By the way the omelette was just the same as all the others. Apart from this interlude I really enjoyed my stay and as we saw a road runner in the car park it made it a memorable stay.
The location of Best Western Las Brisas is ideal. I booked for an Australian couple who was visiting California, they didn't have a car and they were happy that they could walked everywhere. The loved the Casino a couple of blocks away that has an excellent buffer for only $15. Las Brisas has a very good breakfast.....all included. However, if you need to eat bananas you must buy them outside because the hotel does not offer them. We stayed in rooms 305 and 309 third floor. We all slept well however our rooms faced the street and one night people were having a party until 2;00am. So if you are a poor sleeper ask to be place in a room facing the pool that close at 10:30pm. The manager one night asked us to try a new champagne. Everybody is very friendly, I had to rent a car and they helped me. I recommend this hotel.
I can honestly say this is an excellent place to stay if you ever plan on staying in Palm Springs...The breakfast is delicious and the staff are friendly and helpful...The best of all is Ruben, the pool bartender, he is awesome...
My family has been staying at this establishment for many years. This by far was the worst experience that we have encountered. Some of the other guests were so lewd with their near fornication within the pool in front of the other guests including my family, which includes my three small children, my wife and I.
Stayed at the Best Western Plus Las Brisas Hotel for two nights. Las Brisas offers reasonable rates and is a good value. The hotel is only a five minute walk to the main Palm Springs strip on Palm Canyon Drive with its diversity of restaurants, bars, coffee houses, clothing stores, art galleries, and the like. But you won't pay the premium hotel rates that exist on the Strip. My room at Las Brisas was on the third level providing the quiet I requested. The room itself was nicely appointed with two twin beds, air conditioning, flat screen television, refrigerator, coffee maker, and sink area connected to the tub and shower room. The room was exceptionally clean and well-appointed. The Las Brisas has a small pool and hot tub for guests to enjoy. There is a poolside bar and food service is available. Overall I had I pleasant experience at Las Brisas.
Clean, good location, updated. Tight footprint overall so it was a little inconvenient to find everything and get to your room. But overall I would go back. Lu Lu's is just around the corner. A great place to eat for a reasonable price and good food.
What a fab place this is. Pleasant welcome at front desk. Large, comfortable room with a glorious king bed. Fluffy towels & pool towels. Dispenser over the bath has shower gel, shampoo & conditioner. The hàir dryer was not one of those wall mounted things that just puff warm air at you. It was the real McCoy. At breakfast they will cook a fresh omelette for you. Also there are the usual cereals, muffins, toast, fresh water melon, apples & oranges. Juice, coffee & tea. What more could you want? Plenty of outside tables too for eating breakfast outside if you wish (we did & watched the humming birds) and by the pool where there are plenty sun loungers. Very good location too. Shops, restaurants etc start across the road & round the corner in South Palm Canyon Dr. Straight opposite the hotel is Fishermans Market & Grill which we found was spot on. Basic, no airs or pretences but good food. We ate there 3 times. Only downside to hotel is the staff seemed a little too eager to get you out of the pool area at night. Ok, pool closes at 10.30 but they ar round at 10.15 to let you know the pool will soon be closing. Fair enough I suppose, but you are on holiday.
This was great for a quick getaway. Stayed here for one night and absolutely loved the beds. I slept so well in this room. The location is great and the hotel offers free parking and a decent breakfast. The reason I gave it a lower rating is we had issues with our toilet. It wouldn't flush and the maintenance had to come in 3 different times. Overall, not a bad option for a quick trip.
We have been to Palm Springs numerous times but have never stayed here. First off, the front desk staff were so nice and friendly. We had different people checking in and out and they were all nice and professional. Good start. We did not use the pool, but the area looked nice and clean as did the rest of the property. It is kept up very well. Lots of lovely foliage everywhere. Our third floor room was also nice and clean. Nothing super fancy or upscale, but we weren't looking for that. This suited us just fine. They give you a voucher at check in for the cooked to order breakfast, but we chose to go out. I marked points off because the tv reception was awful. No digital capabilities so everything was very snowy. Only NBC came in watchable. Also, the carpeting leading to the rooms could be replaced, or else have a good cleaning. It was scrungy. Our room carpet was ok. Oh, and bring your own shampoo if you do not want to use the shampoo, conditioner and shower gel dispenser in the shower. All in all, we would stay here again. The location is perfect. Very easy walk to Palm Canyon one block away.
Very nice place. Enjoyed the facility but did not appreciate all the "warning signs", " if you take this" or "this is what we will do if this is missing". Also the cleaning people did not speak English and they entered the room while we were inside without knocking.
I chose this hotel because I was traveling with kids and my parents and wanted to try and find something that would make everyone happy. I read the reviews and booked it, but never staying here again. The hotel is somewhat clean but there are smokers on the balcony, the bathroom was very small and shower weak. The "buffet" breakfast reflects the tired decor of this 1980s hotel, shabby and unenthusiastic . Breakfast was self serve with 3 tired looking stations (bread, waffles that you make and coffee). Eggs were made by an unhappy employee who would decide when to show up and make them for perplexed guests standing and looking around. The pool was disgusting and we didn't use it. It was mostly occupied by drunk senior citizens who scowled at us when they saw children approaching . The plus side is its location ... However the Hyatt is centrally located and much nicer ( sigh) . You live and learn. We tried to stay away from the hotel as much as possible and left early (skipping the breakfast buffet).
We have visited Palm Springs annually for the last 10 years, staying at the smaller 'boutique' hotels/inns but as we were bringing our son with us on this trip we had to look at alternative accommodations as our usual haunts were all child free zones. We chose the Best Western Plus Las Brisas because of its Trip Advisor rating, its location and the feedback/reviews. We were definitely not disappointed and will definitely return whether we are travelling alone or with the children. PROS - number 1 is the staff who couldn't have been more attentive and friendly. We arrived very early and our room wasn't ready but they suggested we utilise the pool and provided towels and keys to the pool bathroom. Throughout our week long stay, all the team were keen to make our stay a positive one, from the reception staff, the manager and bar staff to the cleaning staff and breakfast hosts. Our room was clean, quite basic but with all the necessities. The beds were very comfortable and bedding good quality. It was also nice to have a fridge in the room for our drinks. Breakfast is available 6am-10am and was nice to have omelettes made to order. It was super hot (122 degrees) during our stay and it was nice to have iced water available at the pool and ice machines/drinks machines on site. Air conditioning in room was great. Lunches at the pool bar were good. Another PRO would be the location - 2 minutes from South Palm Canyon Drive which meant we could walk safely out for dinner on an evening. Parking was plentiful. The pool is open until 10pm and we really enjoyed our evening swims. Plenty of places to sit out in the grounds on an evening under lit palm trees. I was concerned there were no in-room safes available, however, when we arrived we discovered that safety deposit boxes are available at reception free of charge - as reception is manned 24 hours it meant we could access our valuables whenever we needed. Wifi was free, fast and reliable. All in all, we couldn't fault a thing with this establishment and I do think that its down to the team who work there - they have created a friendly and relaxing environment that will be drawing us back in the future.
The hotel is a bit dated but the rooms are clean and have all the facilities you need. Even a nice little pool area which was very welcome given it was over 100 degrees outside. Its just a short walk from the restaurants and bars.
Me and my husband came here as part of our honeymoon tour and it is a fantastic place to stay! The staff are very friendly and even gave us some free cocktails as part of our honeymoon! The room we booked contained a spa bath which was so big you could have a swim in it but when you turn the jets on it didn't exactly wow us but still enjoyed it all the same. Because the room contained the spa bath it was much bigger than most rooms in the hotel. The usual coffee machine (which thankfully was easy to use unlike other hotels!) is there and a fridge to keep everything cool. The breakfast was complimentary and contained the usual variety of continental food. The pool was open 7am until 10:30pm and we took full advantage of this! It was 43 C (106 F) so it was warm until closing. I would defiantly come here again as there is so much to do in Palm Springs and the hotel sits on the Main Street of all the shops and restaurants.
One of the best hotels during our California road trip. Very pleasantly surprised. Our first visit to Palm Springs and this is worth every penny. We walked almost everywhere. To the cinema one night, to the street closed market, restaurants, etc.. Beautiful pool area and gardens. I took pictures to get ideas for at home. Room was OK and had a slight odour - but we were in it only to sleep. Excellent staff and the manager was around all the time. Would stay here again and would tell friends to stay here.
Have stayed in Palm Springs many times before but this was our first stay at this hotel, and what a find. It is in a perfect location, you can easily walk to the Main Street with all the restaurants, bars and shops, so you can just park your car at the hotel and relax and enjoy yourself. Check in was quick and easy, Rick looked after us really well, gave us a great rate (rates vary on a daily basis, but the staff do their best to get you the best rate). We had a great room on the ground floor, comfortable bed, good air con, tea and coffee making facilities and a fridge. Breakfast is first class with lots of hot and cold options including made to order omelettes. There is a lovely pool area with a small bar which is open from 12 noon. There is also a bar next to reception where you can get a drink in the evenings. All the staff here are lovely, helpful and friendly. Best of all there is no rip off resort fee charges that they charge you in a lot of hotels In Palm Springs. We came to spend one night and ended up staying for four!! Make sure you get there early as they can get booked up really early, especially at weekends.
The Las Brisas Hotel is like a mini-resort in Palm Springs with tons of amenities. It's not like any Best Western I've seen before. I enjoyed the outdoor pool and hot tub, with a poolside bar and food options. There are plenty of pool chairs and some shady areas if you need to escape the sun. Pool towels were provided in the room. This hotel features restaurants and bars, including poolside options with happy hour deals. The free breakfast was substantial with eggs made-to-order, fresh fruit and more. The location is key! I was able to leave my car at the hotel (free parking) and walk everywhere. The shops and restaurants on S. Palm Canyon Drive are only one block away, and the casino is only a few blocks down.
Wonderful stay at the Las Brisas after being somewhat concerned over other reviews. Staff was very friendly, grounds were clean, breakfast was very good and our room was also very well kept. In the heart of downtown and some great restaurants are within easy walking distance. Pool was smaller scale but perfect for what I needed it to be. Poolside bar was great. Sure it's an older hotel, honestly that's what gives this place its charm. Fell in love with the greenery and flowering shrubs throughout he property. The only thing missing for me was a spa onsite thus the 4* rating. Would definitely recommend and will return here again!
Our 3rd stay at this hotel over the past few years andI cannot recommend this hotel enough. The location is right in downtown. So close to shops and restaurants. The staff at the hotel are excellent and couldn't do enough for us. Our room wasn't quite ready when we arrived but they gave us water and pool towels and then upgraded us to a suite for our wedding anniversary! The breakfast is ok and included in the price and the rooms need a little upgrade but spotless hotel and fantastic value for money.
The rooms were clean, beds very comfy, great value for your money. Excellent location in downtown Palm Springs for those who like to be close to the action. The staff is very helpful and accomodating, breakfast is included (made to order omelettes!) and the bartenders are awesome. Rooms a little dark so if you can deal with that, everything else is fine.
Booked a Wednesday and Thursday night stay at BW. Great place to stay when visiting the desert area. Location is close to downtown and the free shuttle service (Buzz) stops in front of the BW, and the Casino. great way to circle the downtown area at no cost.
We have been staying here a few times a year for over 20 years. The staff is friendly and helpful. The breakfast is great. If you like a quiet small hotel with a nice pool area and bar, this one is for you.
This is our second stay at Las Brisas in Palm Springs. It's an older facility but has been updated and improved, so the rooms are comfortable. The big selling points of this property are a lovely patio and pool area with fountains and bougainvillea, and a location right downtown so that you may walk to restaurants, bars, and even the casino. Additional perks include a breakfast with an omelet bar with good coffee, and free parking.
Fantastic experience!! Just love the location and hospitality. It has everything we require for a great holiday stay. There is an outside bar and grill, room service that is simple and reasonable, gorgeous pool area just covered in flowers with a hot tub. And most important very clean with comfy beds! Thank you staff for always being so sweet and making us feel welcome.
We decided to stay here in Palm Springs because the hotel had everything we were looking for and then some! The staff were helpful and friendly, especially Reuben and the manager. The landscaping of the grounds and pool area was inviting and very well maintained. We are looking forward to going back after the remodel. Though we were extremely pleased with the hotel the way it is now.
Very comfortable hotel just one block from Village Fest and downtown Palm Springs. The room was clean, the beds very comfortable and breakfast was included with made-to-order omelets, etc. Front office staff was very helpful.
We first stopped in this hotel in 2009 and have stayed there every time we have been to Palm Springs since. The location is excellent for restaurants and shops but in my opinion the rooms and external painting of the hotel could do with a refurbishment. It is still a excellent hotel but it seems to me that it has changed very little since our first visit and could do with a 'refresh'
Extremely comfortable mattress and pillows, lots of fluffy towels, friendly and accommodating staff, Beautiful hotel and grounds. The pool area is cool and shady, the drinks and menu well presented, tasty and reasonably priced. Wake-up call on time! Overall,a great experience; I will return and recommend to all my friends
We have only had our first of five nights and are already talking about our next visit! Staying in an awesome suite with a jacuzzi, breakfast delicious and we are perfectly located for downtown restaurants and activities. Great choice!
Came here for a conference and needed to sleep well and have a decent breakfast and laundry service. Got a top floor room (3rd floor), which was good for noise, the room was a decent size, free wifi was decent, locaiton was excellent for downtown restaurants and bars, walking distance from everywhere, decent breakfast (very good omelet), and overall good value for the reasonable price.