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Vorteilscode

Best Western Winchester Hotel, Winchester

4.5/5  - basé sur 605 notations.
1307 W Lexington Avenue, 40391-1128, Winchester, United States - Karte ansehen
Best Western Winchester Hotel - Außenansicht Das Best Western Winchester Hotel ist ideal in Winchester Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Genießen Sie während Ihres Aufenthalts in diesem Hotel in Winchester, Kentucky, die günstige Lage zu Lexington, Natural Bridge State Resort Park und Clark Regional Medical Center. Herzlich willkommen im Best Western Winchester Hotel mit all der Ausstattung, die Reisen angenehm macht – und das zu erschwinglichen Preisen. Dieses Hotel in Winchester, Kentucky, hat eine günstige Lage zu vielen Sehenswürdigkeiten vor Ort, Unternehmen, Einkaufsmöglichkeiten und Restaurants in der Stadt. Die neu gestalteten Zimmer sind mit Kabel-/Satellitenfernsehen mit HBO® und kostenlosem High-Speed-Internetzugang ausgestattet. Für einen guten Start in den Tag sorgt das umfassende kostenlose warme Frühstück mit glutenfreien Artikeln, das jeden Morgen serviert wird. Nach einem mit Geschäften oder Besichtigungen ausgefüllten Tag können unsere Gäste ein erfrischendes Bad im hoteleigenen Swimmingpool im Freien nehmen. Parkplätze befinden sich in der Nähe der Gästezimmer, was die An- und Abreise im Best Western Winchester Hotel einfach macht. Erleben Sie den Charme des Viertels um die historische viktorianische Hauptstraße mit verschiedenen Antiquitätengeschäften und Restaurants. Verbringen Sie einen friedlichen Nachmittag draußen im Daniel Boone National Forest mit dem Natural Bridge State Resort Park und der Red River-Schlucht. Geschäftsreisende werden die günstige Lage des Best Western Winchester Hotels nur 5 km vom Gewerbepark und 24 km vom Stadtzentrum von Lexington besonders schätzen. Das Clark Regional Medical Center befindet sich ebenfalls in der Nähe, wodurch dieses Hotel in Winchester die ideale Unterkunft für Gäste ist, die Familienangehörige oder Freunde besuchen möchten. Das Best Western Winchester Hotel befindet sich außerdem nur 24-32 km entfernt von Stanton, Mt. Sterling und Clay City. Das Personal des Best Western Winchester Hotels freut sich darauf, Ihnen einen herzlichen Empfang nach Art des Südens zu bereiten und Ihren Aufenthalt in Winchester, Kentucky, so angenehm wie möglich zu gestalten. Reservieren Sie noch heute und sparen Sie! Wir wünschen einen schönen Aufenthalt.

Best Western

Winchester Hotel

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Certificate of Excellence 2018
Gebildet aus de 605 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
381
Sehr gut
162
Befriedigend
37
Mangelhaft
7
Ungenügend
18
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
17
Alleinreisende Alleinreisende
50
Familie Familie
222
Geschäftlich Geschäftlich
50
Geschäfts-<br>reisende Geschäfts-
reisende
96
Geschäftsleute Geschäftsleute
55
Geschäftsreisende Geschäftsreisende
64
Paare Paare
170
Reisen mit Freunden Reisen mit Freunden
47
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Clean rooms and courteous staff"

5
09/11/2018

Nice casual, but clean property. Very courteous staff. Great breakfast. Lots of choices eggs, waffles, yogurts, organic teas and fresh coffee. Quick check in and out. Easy access from highway. Speedy wi-fi too.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are pleased to hear that you liked your clean room, found our staff courteous, and thought the breakfast was great. We try to incorporate a variety of items in our breakfast and are happy you were able to try some. Your business is sincerely appreciated. We hope you can return the next time you are in our area. Sincerely, Gina Shah General Manager

"Excellent Value"

5
07/11/2018

The room was updated, comfortable and very clean. The staff was friendly and helpful. They server a good breakfast in the morning. It's a motel so you have the convenience are parking right outside your hotel door. And, you can't beat the price. It's just as nice as the more expensive hotels.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We are very happy to hear that you had a clean & comfortable experience in your newly updated room. Your business and support are sincerely appreciated and our staff thanks you for your kind comments. It would be an honor to have you as our guest again. Sincerely, Gina Shah General Manager

"Best "Budget" Hotel Ever Visited"

5
06/11/2018

My wife and I stayed here on a Friday night to break up our drive to the Red River Gorge (only 45 minutes away). This absolutely has to be the best "budget" hotel that we've ever stayed at in our life, and truthfully the accommodations were closer to something I would expect from a $150-$200 a night hotel. Upon entering the room, there was an extremely pleasant smell and it was exceptionally obvious that the hotel is cleaned and maintained routinely. The king size bed was extremely comfortable with an ample number of pillows, there were two chairs in the room for lounging, nice flat screen television that could be swiveled based on where you were in the room. Nice mini-fridge and clean, well-stocked bathroom with a lovely shower capped off the room experience. The breakfast was INCREDIBLE! The extremely sweet woman on staff was a wonderful breakfast host that offered to make my waffle, and was constantly asking the other guests if they needed refills or would like anything else. Breakfast options included hot food (eggs, sausage, biscuits, potatoes, etc), cereals, two types of waffles, fruit, yogurt, drinks, etc...and the best part was that absolutely any type of food allergy/intolerance was accommodated and there truly was something for everyone. We absolutely will stay here every time we need to break up our trip at night! Thank you so much for doing such a great job, I wish all the other budget hotels held themselves to the same standard that you very clearly do.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Gordon G, Thank you for taking the time out to review your stay at the Best Western Winchester hotel. We are so happy that you enjoyed your stay with us. We work hard to ensure an exceptional experience for all of our guests and are delighted that we did so for you, too. As a Best Western, we pride ourselves on great customer service and are always updating and improving. Your business is sincerely appreciated. If you are ever in our area again, please come back and see us. Sincerely, Gina Shah General Manager

"Trip to attend UGA and UK Football Game"

5
05/11/2018

The owner(s)/management of this hotel went overboard to make our experience a pleasurable one. I was very impressed. Best I have ever experienced at any hotel. Rooms were very clean and comfortable. Only complaint: outside could use some cleaning, i.e., walkways/stairs/entryway, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to post a review regarding your recent stay with us. All of us at the Best Western Winchester hotel are thrilled to hear how impressed you were with the service you received as well as with your clean and comfortable room. We appreciate your constructive comments which will help us to improve. It was an honor to have you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Courteous and Helpful Staff"

5
20/10/2018

The property is located a mile or two off I-64 on SR 60. It is an older style two-story building with no elevator. Individual rooms are accessed directly from the parking lot. The building's exterior is clean and appeared to be recently refurbished. We found our room clean with adequate space for an overnight stay. The carpet looked new as did the paint on the walls and ceiling. The lighting in the sink area is more decorative than functional. Lots of shadows made shaving difficult. There are no dinning choices within walking distance, but several within a short driving distance. The desk clerk was very friendly and considerate. When we checked in he told us all the first-floor rooms were full and we would be on the second floor. I told him I had two artificial hips and lugging suitcases up and down stairs is not easy. He said, “Let me see what I can do. Maybe I can work some magic.” After several minutes of tapping on the computer, he was able to move us to the ground floor. Breakfast was wonderful! Waffles, sausage, eggs, biscuits, gravy, hot and cold cereals with assorted toppings, fruits and all the fixings needed to make a custom breakfast burrito could be found on the breakfast bar. We would stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the perfect rating and for taking the time to review your stay with us in detail. We sincerely appreciate your business and I am happy to hear that Tim was able to find you a first floor room. It made our day to hear that you enjoyed the breakfast as well as your clean, recently renovated room. Your helpful comments in regards to the vanity lighting are appreciated. We will keep this in mind for our next update. It was an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"On the way back home"

5
20/10/2018

This hotel is awesome, we have stayed in many over the years and this is the best. Clean, best breakfast ever and friendly staff. We will stay here again when passing through from NC to IA and back again. Pet friendly

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for being our guest during your recent trip through our area. We are delighted to learn that our clean rooms, breakfast, and friendly staff made for an awesome stay. Your business and trust in us is sincerely appreciated and we will be looking forward to your next visit. Sincerely, Gina Shah General Manager

"Fantastic!"

5
17/10/2018

This little hotel is just the best!!! Clean, comfortable rooms and beds. Great breakfasts, more choices than I have ever had anywhere!!! Friendly, helpful staff. I will stay there anytime I need a hotel in Winchester! Highly recommend!!!!! 5 STARS!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We are very happy to hear that our staff, clean & comfortable rooms, and our breakfast made for a fantastic experience. Your business and trust in us are sincerely appreciated. If you are ever in our area again, please don't hesitate to call. Warmest regards, Gina Shah General Manager

"Excellent "

5
27/09/2018

The rooms are CLEAN! If you travel a lot for work like I do then you appreciate a CLEAN room. The breakfast is phenomenal. Very healthy choices (that's unheard of anymore). Very friendly staff! Top Notch!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you, Jhel725, for the wonderful review! We are so happy that you enjoyed your clean room and our breakfast. All of us at the Best Western Winchester Hotel want you to know how much we appreciate your business. Thank you for sharing your positive experience with other travelers. It was an honor to serve you and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Highest rating"

5
23/09/2018

Ever stayed at a place where you were treated with indifference? like your business was insignificant? Not here! The moment we arrived, the staff (Ruby and everyone) welcomed us as if we were long-lost family. As a leisure traveler who spends 60-70 nights annually in hotels around the US, believe me when I say that Best Western and other hotel chains could use this property as a training video showing how things are properly done. From the excellent breakfast, which has to be experienced to be believed, to cleanliness of room, to room size, to customer service, this property gets and deserves the highest rating; don't hesitate to stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Jeffrey T, Thank you for taking the time to write a review and for being our guest. All of us at Best Western Winchester Hotel want you to know how much we appreciate your kind compliments. It made our day to learn that we were able to exceed your expectations in every area. Viewing and treating our guests as family is something we try to ingrain in all of our employees. Thank you for letting us know we succeeded. It was truly an honor to serve you while you were in Winchester. If you are ever in our area again, please, don't hesitate to call. Sincerely, Gina Shah General Manager

"Gluten free heaven!"

5
15/09/2018

The breakfast buffet was the best I've ever seen if you have allergen restrictions. Every container was labeled, and separated. So many fresh fruit options, milks, 6 gluten free cereals, and all kinds of regular options. So thoughtful of those guests who often have no safe options. Room was quiet and clean and comfortable. Definitely a wonderful stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for sharing the positive experience you had at Best Western Winchester Hotel with other travelers. We work hard to ensure a great stay for each of our guests and offering a variety of Gluten Free and Vegan friendly options on our free expanded breakfast is just one of them. It was truly an honor to have you as our guest. We hope you will come back and stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great stay in Winchester"

5
14/09/2018

The breakfast is worth the stay, close to many food options and right off I-64, Been there many times and always a great stay. Not the most modern place but you will not be let down. Will stay again when we go to Clay City later this year.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
All of us at the Best Western Winchester Hotel want to thank you for taking the time to write a review. It made our day to learn we have been a part of so many journeys you have taken. We appreciate your loyalty and trust in us and will continue in our efforts to provide a great stay for each of our guests. Thank you for sharing your positive experience with other travelers. We are looking forward to your next visit. Gina Shah General Manager Best Western Winchester Hotel

"Best stay in Winchester!"

5
27/08/2018

Gina and staff go above board for a great stay! From checkin to checkout - comfortable beds and pillows, cleanliness, phenomenal breakfast and snacks available, great pool area and great value. All staff, including housekeeping crew, are friendly and always smiling.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Debbie, On behalf of the staff at Best Western Winchester Hotel, thank you for the wonderful review. We sincerely appreciate your kind comments regarding our staff, rooms, and services and are thrilled that you enjoyed your stay. It is a joy for us to see our guests happy so we are always striving to improve the quality of our product and services. Thank you for choosing us while in Winchester. We look forward to welcoming you back the next time you are in our area. Sincerely, Gina Shah General Manager

"Great Motel Value in Winchester, KY"

5
19/08/2018

This motel offers great value - it was the best price I found in the area, the front desk folks were extremely nice, the room was clean and comfortable, breakfast was above average, and the location was convenient to I-64. I'll definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your stay at the Best Western Winchester Hotel. We are delighted to read how much you enjoyed your clean room, expanded breakfast, and our convenient location. Your business and trust in us is sincerely appreciated. Thank you for being our guests. We are looking forward to your next visit. Sincerely, Gina Shah General Manager

"Perfect get away!"

5
15/08/2018

Amazing breakfast selcetions. Included w ere gluten free, organic, non gmo, dairy free. Amazing waffles. Thanks to all the staff who went above and beyond at breakfast time! Checking I. Was s8mo,e and very pleasant.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review! We are very happy to hear that you thought our breakfast selections were amazing and appreciate your kind compliments about our staff. It was an honor to have you as our guest and we hope you can return and stay with us again. Our team is always ready to welcome you. Sincerely, Gina Shah General Manager

"enjoyable"

5
13/08/2018

This was one of my best hotel I have stayed in. The staff was very friendly. The breakfast was well nice and presented. The pool was nice and clean. The room was very well cleaned. The check in and check out was quiet

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. It made our day to learn that we were the best hotel you have stayed at. Your kind compliments are sincerely appreciated. Guest satisfaction is our top priority so we promise to continue in our efforts to ensure each guest has a clean, comfortable, and enjoyable experience. It was an honor to have you as our guests. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

"Healthy Choices"

5
27/07/2018

Just a clean comfortable room at very reasonable rate. Breakfast Buffet off the chain. Completely different with healthy choices along with normal fair. Amazing quality of offerings. Awesome jams and gluten free foods!!! Granola to Oatmeal to sausage and eggs. One of the best I've experienced. Didn't eat until evening after we left!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. I am very happy to hear how much you liked our breakfast and enjoyed your stay. We try our best to ensure there is something for everyone. We appreciate you sharing your positive experience with other travelers. It was an honor having you as our guests and we hope you can come back and stay with us again. Sincerely, Gina Shah General Manager

"Good Stay"

4
24/07/2018

Friendly staff. It was nice & quiet, clean, nice towels, comfy king bed. the bathroom was a little small. There was standard coffee maker, 'fridge, microwave. Excellent breakfast. Would certainly stay again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to leave a review. We are pleased to read that you had a good stay and were able to enjoy some of the many amenities we offer. If there is anything we can do to improve or make your next stay better, don't hesitate to call. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Never, ever seen this many choices for breakfast!"

3
22/07/2018

This property was off the exit a couple turns on what 'used' to be the main road. They are working hard to be a non-smoking hotel but just b/c the sign says no smoking in doorways or close to rooms it was not enforced. So 2 doors down from us a smoker would stand on the balcony and light up. Our room was a tad stale and very average in decor, size, comfort, cleanliness. Now the 2nd level pool was old but very clean and well kept. It was warm, neither hot or cold, private and a great outdoor place to swim a few laps. But no pool towels. Just take one from your room. This is an older property and all exterior opening rooms. The breakfast was in the check-in building and had more things than anyone could recall. Almond milk and soy milk were available with 10 or more different things to put on your eggs! If you are just passing through with not many needs this is a very affordable place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about the Best Western Winchester hotel, conveniently located on Kentucky's scenic U.S. 60. We appreciate your feedback and are happy that you were impressed with some of the many options we provide for breakfast. Although, your overall experience was positive, we do apologize for not exceeding your expectations in certain areas. Please know, we are always looking for ways to improve and appreciate all feedback. Sometimes we get a little busy so don't always notice when someone is breaking our smoking policy. We are sorry for this and will work with our staff and smoking guests to ensure these very important rules are followed. Thank you for bringing this to my attention. It was an honor to have you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

"excellent"

5
22/07/2018

Our stay was very comfortable. We do quite a bit of traveling, this Best Western hotel is on our list of hotels for another stay. The rooms were clean and comfortable. The breakfast had a nice choice of food and drinks. The staff was exceptionally helpful. We did not take an opportunity to use the pool, but it looked clean and refreshing. A rooftop pool is a nice touch to the hotel experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for letting us know about your excellent stay! All of us at the Best Western Winchester Hotel are thrilled to hear that you had a clean & comfortable experience and we want to thank you for your kind comments. Your business is sincerely appreciated and we hope to see you again, soon. Sincerely, Gina Shah General Manager

"Very Pleased"

5
20/07/2018

Our room was spacious and very clean. The staff was very friendly and helpful. The breakfast was good with more choices of food than most chain motels offer. We enjoyed our stay here and will definitely stay again when in the area. Thank you.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for giving us a perfect rating and for taking the time to write a review. All of us at the Best Western Winchester hotel are are thrilled that you enjoyed your stay with us. We truly appreciate your business and trust in us and we look forward to welcoming you back to the hotel in the near future. Sincerely, Gina Shah General Manager

"Pleasantly suprised"

5
17/07/2018

We were in town for a family reunion. Our room was nice and clean. The breakfast was good and plenty of things to choose from. The staff was extremely helpful and friendly. Restaurants with home cooking not far away. Our last evening we were able to enjoy the pool and it was nice.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us while in town for your family reunion. We are very pleased to hear that you enjoyed your stay with us and that our staff and services met your needs and expectations. Your kind comments are sincerely appreciated. Thank you for taking the time to share your experience with other travelers. It was an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Very good experience"

5
12/07/2018

We stayed for 3 nights for a family funeral visit. Our room was very nice and clean. Great breakfast, huge variety and wonderful customer service. Could not have made a better choice in picking this hotel. Will definitely stay here again if we come back to Winchester.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for writing a review about your recent stay at the Best Western Winchester hotel. Please accept our sincerest condolences on the loss of your loved one. We appreciate you choosing us and want to thank you for your feedback. It made our day to read that our rooms, staff, and breakfast had a positive impact on your stay and that you would stay with us again. It was an honor to serve you. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Amazingly Surprised"

5
10/07/2018

Heading across country, tired and needed a place for just one night. Found on line reasonably priced. Called ahead and they could accommodate us for a first floor room. Room was extremely clean and staff friendly. Lots of restaurants close by, also. Breakfast the next morning was outstanding. Hot food: waffles, biscuits&gravy, eggs, sausage. Variety of cereals, fresh fruit, pastries, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay way with us during your cross country trip. We are thrilled to learn that our staff, breakfast, and convenient location helped to provide you with an exceptional stay. We appreciate that you took the time to share your experience with other travelers. It was an honor to serve you and all of us at the Best Western Winchester Hotel hope to welcome you back soon. Sincerely, Gina Shah General Manager

"Just ok"

3
09/07/2018

We rented for one night over the last weekend in June. We searched on line and were interested in staying there as they advertised the pool as being a salt water pool, and I believe it was. We had a kind size bed in our room. I feel that the decor needs updating as it felt like the 70's. Also it was a very hot weekend and although the room had air conditioning, the hallways and pool area did not. That made going to the pool and later to the restaurant a sweaty trip. I feel that this would be a nice get away in the winter not summer if that is the standard. Also no elevator for the handicapped. One of the higher priced hotels that we have stayed at this year.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We think this may be posted to the wrong hotel. We are exterior corridors so the pool and walkways are not going to be air-conditioned. Also, our pool is not salt water and ,although we offer a fabulous breakfast, we unfortunately do not have a restaurant.

"Access to Motel"

4
06/07/2018

The entrance into the motel is a little tricky going in, other than that I had no problems with anything. Room was very clean and was pleased that there was a coffee pot because a lot of the places I travel they have stopped putting them in rooms.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled that you liked your clean room and were pleased with the in room coffee maker. We do apologize for the drive up and hope it wasn't too much of an inconvenience. Thank you for sharing your experience with other travelers. It was an honor having you as our guest and we hope you will return the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Mason Family"

5
02/07/2018

We're frequent travelers and always opt for Best Westerns. Had a great experience from check-in to checkout. Rooms are very clean and comfortable. Continental breakfast was amazing. Large gluten free, non GMO and organic selection. Gina, the owner, greeted each of her guests and was very accommodating. Definitely recommend.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. We are absolutely thrilled to read that your family had a great experience. Your kind compliments have made our day and we want you to know that it was an honor having your family as our guests. Thank you for staying with us. We appreciate your loyalty to our brand and hope you will return the next time you are in Winchester. Sincerely, Gina Shah General Manager

"very well kept and managed motel with nice accommodations and friendly service at a nice price; just off I-64"

4
12/06/2018

This was a very nice motel and for $89 total including fees and taxes, we thought it was very good value. Everything about this motel is nice. The room was in very good condition, had all the amenities you would expect and everything was clean and in good condition. We slept very well here and the breakfast area the next morning was also very nice. Only complaint is that the TV reception was grainy and below what I would have hoped for, but not atypical for motels in this price range. All in all, this is a superior accommodation at an average price and we would stay here again if in the area. Very close to I-64 and right on U.S. 60 so location is excellent for travelers just passing through. Was very close to an Applebee's that served above average food at really good prices. For anyone wanting a really detailed view of the place, will be posting videos on YouTube very soon.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. We are pleased to hear that you found everything clean and in good condition, liked our breakfast set up, and ,most importantly, slept well. We strive to provide the best for each of our guest so we will talk with our cable service provider about the television reception. Thank you for bringing this to our attention. Your feedback will help us provide a better experience for future guest. Your business is sincerely appreciated. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

"Missions Trip"

5
10/06/2018

Excellent breakfast, great service, clean (a little outdated) rooms, very friendly staff and comfy beds. Great value! We had a group of 32 people and they were very accommodating. The breakfast was one of the best I've ever had at a hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff of the Best Western Winchester Hotel I would like to thank you for allowing us to host your group while staying in Winchester. Our goal is to exceed your expectations at every opportunity so we are thrilled that our breakfast, clean rooms, and staff were able to have a positive impact on your stay. We know you have a number of hotel options when you travel, that's why we are continuously updating and looking for ways to improve. Thank you for providing us with your feedback and for being our guests. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Paul Davis"

5
06/06/2018

I do quite a bit of traveling for work and recently stayed at the Best Western in Winchester, KY. I had a complicated schedule for booking but they were extremely helpful and accommodating even though I know I was not. I cannot recommend this location enough. Absolutely wonderful staff and very clean, very nice rooms. Pool as well was super nice and clean. You won't be disappointed with your stay here! Thanks y'all!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. All of us at the Best Western Winchester would like for you to know that it was no problem to accommodate your schedule and that it was an honor to have you as our guest. We are thrilled that everything from our staff to our clean rooms helped to ensure a positive experience for you. Your kind recommendation to other travelers is sincerely appreciated. Thank you for being our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

"Graduation Stay"

5
05/06/2018

We returned to WInchester for a family graduation, and we are familiar with the hotels in the area. This property has been in WInchester for many years, but it has been Completely renovated. The rooms have been totally updated and very clean. The only issue was that the tub/shower/toilet area was a bit tight. The lobby has a comfortable breakfast area with a good selection of hot items, cereals, fresh cut fruit, even some gluten free items. Coffee is ground from beans freshly each day and is available all day along with fruit and snacks.. For those traveling with pets there is a $20/day (max 5 days) fee. Pet walk area is small area near the entrance. Very nice Pool. The staff and management could not have been anymore helpful. I would recommend the motel and will stay here when we return to the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of out entire staff here at the Best Western Winchester Hotel, I would like to thank you for the wonderful review. We are delighted that you were pleased with our recent renovations as well as enjoyed some of the many options provided for breakfast. It was an honor to be your hotel of choice for such a special occasion. Thank you for being our guests. We do hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Old time charm modernized."

5
02/06/2018

Remember when you parked in front of your room and walked right in. Now you can do it again in a thoroughly modernized setting with a fantastic breakfast the next morning to boot. We are so tired of hauling our luggage up in an elevator three flights that when we saw this place we stopped to check it out and were delighted with what we found. In fact so pleased that we joined BE Rewards then and there and look forward to future stays in other places.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay at the Best Western Winchester hotel, and for taking the time to write a review! We are delighted to hear that our layout made your stay more convenient and that you thought the breakfast was fantastic. We also appreciate you joining the award winning Best Western Rewards program. With points that never expire, more ways to earn and redeem points, as well as the many promotions offered throughout the year, you will find Best Western Rewards a valuable and exiting program to be a part of. Thank you for being our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great Hotel"

5
22/05/2018

I broke up with my girlfriend of 2 years and everyone there helped me stay in a good mood, everyone was caring and it was a great stay. I would recommend best western in Winchester Kentucky to everyone.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Justin, Thank you for your kind review and for recommending us to other travelers. It made our day to learn we were able to have a positive effect on you and your stay during such a difficult time. We want you to know that it was truly an honor to have you as our guest. We appreciate your business and your feedback. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Clean and Friendly"

5
21/05/2018

I searched for a place to stay overnight for my visit in Kentucky for a graduation held at the University of Kentucky. It was important for me to find a clean, relatively affordable hotel with free breakfast. After many searches and reading reviews I decided this would be the place, although it was a few miles farther from the university than other hotels. Best Western Winchester did not disappoint. We had a late arrival and the attendant was friendly and helpful. The room was clean and fully stocked. The continental breakfast and dining/lobby area was immaculate with a huge variety of foods that I've never seen served at hotels such as this. Gina - the morning hostess was very kind, welcoming and helpful to everyone during breakfast. Great place to stay!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire team here at the Best Western Winchester Hotel, thank you for your kind review. We are grateful to have been your hotel of choice for such a special occasion. Your satisfaction is our top priority so we are thrilled that our rooms, staff, and expanded breakfast were able to exceed your expectations. It was truly an honor to have you as our guests. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Comfortable stay"

5
15/05/2018

The breakfast options are the best I've seen short of a fancy high priced resort. Want coconut sugar, they have it. Want cinnamon for your waffles (try the oatmeal option), and two of about anything you can think of to put onto cereal. Almond milk, yep. Cashew milk, soy milk. Unbelievable how far they have gone on their breakfast set up. Don't miss the blackberries or strawberries and the assortment of nuts. They also have a gluten free section and an organic section. Room was clean and beds comfy. Staff friendly. Reasonable rates.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Scott, Thank you for the kind review. All of us at the Best Western Winchester are thrilled that you loved our breakfast and that our clean rooms, reasonable rates, and friendly staff had a positive impact on your stay. Your satisfaction is very important to us so we promise to continue in our efforts to improve our service and facilities. Thank you for being our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

"reasonably priced comfort"

5
08/05/2018

This is a great property. We had no complaints, it is clean, very helpful friendly staff, comfortable bed, quiet, great breakfast, nice decor. The owner Gina is fantastic & does everything to ensure her guests are happy & comfortable!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted your stay was clean, quiet, and comfortable and that you liked our breakfast. Our team appreciate your kind compliments and we want you to know it was truly an honor to have you as our guest. Please come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great place to stay"

5
30/04/2018

Clean, neat and exceptional breakfast compared to most hotels. Staff was great and very accommodating. We arrived on motorcycles and were cold,wet and very tired after a long rainy day. The front desk was staffed by Mr Tim Allred and he went out of his way to get us into a room quickly. While waiting there are a number of snacks in the lobby. Overall a great experience. Bathrooms are a little small.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for your kind review. We are pleased that you enjoyed the breakfast and found our hotel a great place to stay. Your kind compliments regarding Tim are sincerely appreciated. We are glad to have him and will make sure he knows how much of an impact he had on your stay. It was truly an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Fantastic atmosphere that felt like home"

5
29/04/2018

The staff and facility is excellent. We arrived in the rain and Tim Allred showed us the greatest kindness by allowing us to enter a little early! Thanks man!! The breakfast and cookies were awesome!! Our experience was so good we stayed at BW in Bowling Green also and we were not disappointed. Great experiences!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! I am delighted to learn that our staff, breakfast, and facility were able to exceed your expectations. We appreciate your kind compliments regarding Tim. I will share your review with him knowing it will make his day. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Clean, Friendly, Fast check-in, No problems."

5
17/04/2018

Good property for the price. Not too far off interstate 64. Eating places near by. Room was average - no problem. Plenty of parking. Breakfast was better than average for price of room. I would stay there again and would recommend it to others. Staff was friendly. A good choice for an over night stop.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We are thrilled to hear that you had a clean, friendly, problem free stay. Your recommendation to other travelers is sincerely appreciated as well as your business. It was an honor to serve you and we look forward to welcoming you back. Sincerely, Gina Shah General Manager

"What a Great Hotel!"

5
10/04/2018

We had a Cousins Ancestry Reunion in the area and we pondered on whether to stay at the more expensive Hampton Inn or this Best Western. We chose BW and what a good decision we made. Everything was perfect and better that we expected. The entire place was clean and the breakfast area was the best I have experienced for this type of hotel. They had great selections of hot and cold breakfast choices. The rooms were clean, the beds had good mattresses, with clean bed linens and bed spread. The bathroom and vanities were like new and very clean. Nice furniture and flat screen TV. And by the way, Ginia the very hospital manager offered treats for us to take on our daily outings. The Desk clerk Tim was very accommodating to our group and kept a close eye on the breakfast area for any needed food replenishments and clean up. Full disclosure: I am not a relative of anyone associated with this hotel. Just a very happy and satisfied customer!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent stay in Winchester. Our goal is to exceed your expectations at every opportunity. We are genuinely delighted that your time with us was clean, comfortable, and enjoyable. I will share your compliments with Tim and the rest of our staff knowing that it will make their day. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. It was an honor to have you and your cousins as our guests. We truly hope you can return and stay with is again. Sincerely, Gina Shah General Manager

"Excellent accommodations for the weary traveler"

5
04/04/2018

These hosts know how to treat you: caring, concerned about your comfort, cookies and coffee in lobby, excellent breakfast even for special diets, etc. I highly recommend this motel for the traveler or visitor to the Lexington, Boonesborough area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate you recommending us to other travelers. It made our day to learn what an impact we had on your stay. It was an honor to serve you. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Excellent choice for overnight stay!"

5
30/03/2018

The room was comfortable and clean. Check in was quick and the best part was the breakfast served! It had an amazing number of different healthy choices. Was really fun to be to also try new things. Will definitely return if we are traveling in area again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are delighted to learn that you loved the breakfast and had a clean and comfortable stay. We try to incorporate a variety of items in our breakfast and are happy you were able to try some. Your business is sincerely appreciated. We hope you can return the next time you are in our area. Sincerely, Gina Shah General Manager

"You will not believe the continental breakfast!"

5
29/03/2018

What a find! It's a great value with clean rooms and friendly, helpful staff. But what truly sets it apart is the breakfast. No rubbery instant eggs and mystery meat here. This breakfast bar is unbelievable. In addition to the standard offerings of scrambled eggs, sausage, potatoes and waffles, pastries etc. you will find fresh fruit, gluten free cereal options, coconut milk, nutella, guava juice and much more including, get this...powder to make golden milk! Don't stay in Lexington. Stay in Winchester at this hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We sincerely appreciate you taking the time to write a review regarding your recent stay with us. It made our day to learn that the quality and variety of our breakfast choices exceeded your expectations. As we strive in our efforts to ensure great service for all of our guests, it is reviews such as yours that motivate our team to success. Thank you for allowing us the honor of having you as our guest. We hope your future travels bring you back to our hotel. Sincerely, Gina Shah General Manager

"breakfast is a must"

4
27/03/2018

Not only they surprised me on the breakfast selection but also the lobby area and eat in section were spot less clean. I usually never see selection of organic choices but here they proved me wrong. The coffee stand has also more choices for service then your local Wawa.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are thrilled to hear that we were able to exceed your expectations in regard to the breakfast selection, coffee station choices, and lobby/dining area. Thank you for sharing your experience with other travelers. It was an honor to have you as our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Clean friendly and comfortable."

5
25/03/2018

Outstanding stay. The room was clean and comfortable. The staff was very friendly and helpful, The breakfast was the best i have ever seen at any stay and were..I will be back to stay hear again. You just need to experience this place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are thrilled to read that you had an outstanding stay as we strive to provide the best for all of our guests. Our staff appreciate your kind compliments and we are pleased to read that you loved the breakfast too. It was an honor to have you as our guest. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

"Weekend stay at Best Western Winchester--lovely!!!"

5
13/03/2018

Much appreciated, very nice stay at the Best Western in Winchester!! A problem light bulb was fixed quickly! Breakfast was nicely presented and delicious. Staff was friendly and professional. Thank you!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We were honored to have you as our guests during your recent visit and we are pleased to hear that you had a nice stay, liked the breakfast, and found our staff professional. We truly appreciate you choosing us for your recent visit to Winchester and hope that you can return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

"Great stay!"

5
09/03/2018

Other hotels can't match the price for the quality of its amenities. Nice clean rooms and the best breakfast you will probably find for the cost. Staff was fantastic. It is obviously an older hotel on the state road next to interstate, but is conveniently only 1.5 miles off the interstate. Rooms have completely updated with quality furnishings and is quite comfortable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are very happy to hear that you had a great stay, found your room clean, and thought the breakfast was the best. I will share your compliments with our staff. I know it will make their day. Your business is sincerely appreciated. It was an honor having you as our guest and we hope you will return and stay with us again. Sincerely, Gina Shah General Manager

"My Enjoyable Stay at Best Western"

5
07/02/2018

I really enjoyed my stay at the Best Western Hotel in Winchester, Kentucky on Dec. 22-23, 2017 for the following reasons: The place was nice and clean. The bed was very comfortable. The continental breakfast was delicious which included a variety of items to choose from(Hot and Cold). Check-in and check-out were easy and fast. The staff was very friendly and helpful. The room rates are very reasonable. It is in a great location and it has great security.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We appreciate your feedback and are delighted that everything from our location to your room and the breakfast made your stay enjoyable. Thank as well for the kind compliments regarding our staff. It was an honor to have you as our guest and we hope you can make it back this way and stay with us again. Sincerely, Gina Shah General Manager

"A welcome respite from the storm"

5
18/01/2018

My friend and I were traveling through Kentucky in the freezing snow and needed a couple warm, clean, reasonably priced rooms for the night so I checked the Tripadvisor reviews of hotels off the interstate and this one was well recommended. The reviews were spot on! The staff was super friendly and very accommodating even though we pulled in late at night. The rooms were clean and warm and the breakfast was awesome (for this type of breakfast bar). They had every kind of condiment, topping, etc you could ask for. I have already told my friends that if you find yourself in Kentucky and need a room, stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are happy we were able to provide you with a warm and clean place to stay during the recent bout of bad weather. Your kind compliments regarding our staff, breakfast, and hotel are sincerely appreciated. Thank you for recommending us to your friends. Your business and trust in us means a lot. It was an honor to have you and your friend as our guests and we hope to welcome you back in the near future. Sincerely, Gina Shah General Manager

"Always happy at Best Western"

5
08/01/2018

Very happy with our stay. Accommodating with small pets. A variety to choose from for breakfast. Easy check in and check out. Comfortable king size bed. Helpful front desk employees. I would recommend Best Western to all travellers.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to read that you are very happy with your stay as well as found our staff helpful, bed comfortable, and check-in/out easy. Our four legged friends are always welcome at the Best Western Winchester. Thank you for recommending us to other travelers. We sincerely appreciate your business and trust and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Great stay!"

5
06/01/2018

This is a nice, clean and friendly place. My wife and I will definitely stay here again. The staff is very nice and helpful with everything. Great breakfast with lots of choices in a nice clean area near the front desk.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We sincerely appreciate you taking the time to write a review. It makes our day to hear that you and your wife had a nice, clean experience, found the staff helpful, and thought the breakfast was great. We strive to provide an exceptional experience for all of our guests and will use your review as motivation in our endeavor to continually improve our hotel and services. Thank you for being our guests. We look forward to welcoming you back on your next tip. Sincerely, Gina Shah General Manager

"Very nice stay"

5
04/01/2018

Our hotel room was very nice and roomy. The staff was absolutely wonderful, as they allowed us to use the breakfast area for a small party. The staff was also very friendly, helpful, and accommodating! The breakfast area was amazing with something for EVERYONE! I've never seen such thought and consideration put into hotel breakfast choices!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay with us. I am so happy to read that you had a nice stay and thought the breakfast was amazing. As guest satisfaction is our top priority, we try to ensure that there is a little something for everyone. Your kind comments regarding our staff are sincerely appreciated and I will make sure to share your review with our team. Positive feedback such as this is always encouraging and helps us in our endeavor to improve our services and property. Thank you for being our guests. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Well pleased with the Winchester, BW"

4
04/01/2018

The room was pleasant and clean, nice amenities, and exceptional staff hospitality. The breakfast selection was above and beyond what we have experienced in other hotels; clearly a woman's touch on that hospitality; they thought of everything!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. It is always encouraging to receive positive feedback from our guests. We are glad your to hear your stay was pleasant and the breakfast exceeded your expectations. Your kind compliments regarding our staff are greatly appreciated and will serve as encouragement as we continue in our efforts to improve our hotel and services. Thank you for allowing us the opportunity to serve you. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Clean, comfortable, convenient"

5
01/01/2018

Friendly, professional staff ensure a clean, comfortable stay. Convenient to I-64, and to variety of restaurants, some that deliver. Breakfast layout is impressive. Lots of variety, clean layout. Lots of healthier options, even options for gluton-free, lactose-free diets. Some traffic noise and A/C system is loud. This location is a regular stop for us when we travel through the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are pleased to hear that our staff made sure your stay was clean and comfortable and that you were impressed with our breakfast. We try to ensure that everyone is able to enjoy it which is why we are always adding to or looking for ways to improve. Your business and continued support are greatly appreciated and we look forward to seeing you again. Thank you for being our guests. Sincerely, Gina Shah General Manager

"Clean, very friendly and breakfast surprise"

5
31/12/2017

Motel was a little dated but very clean, everything in working order and a really nice place to stay. Beds were very comfortable. The night clerk was very friendly and helpful. Morning staff was likewise very friendly - they made us feel welcome and we would certainly come back again. I've rarely found staff at a chain hotel so welcoming and accommodating. Breakfast was a big surprise. Some of it was the standard waffle maker and round egg like stuff but the fixings were incredible- oven fries, several sauces, salsa, pickled galena, cheese, several types of bread, some organic items and corn tortillas. WOW! Nice selection of fresh fruit. This really was a very refreshing surprise.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review and for being our guest. We are thrilled that your stay was clean and comfortable and that our staff were friendly and helpful. Also, it makes us happy to read how much you liked our breakfast. We feel this is an area were we can show our customers how much we appreciate them so we are always adding to or improving our selections. It was an honor to have you as our guest. We appreciate your business and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Wedding trip"

4
29/12/2017

Good trip to see my grandsons wedding. It was colder than what I was used to. I am from the Chattanooga area where the temperature seldom gets below freezing. The temperature in the teens was a bit of a shock! The stay at the hotel was a good experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during such a special occasion! We are happy to read that you had a good experience and hope the cold weather didn't hinder any wedding celebration plans. It has been a bit colder than we are used to for December. We appreciate you taking the time to write a review. It was an honor to have you as our guest and we hope you can come and stay with us again. Sincerely, Gina Shah General Manager

"Best Western Winchester - Great Hotel"

5
27/12/2017

I have travelled all over the country, and even outside the U.S. I have rarely met a more friendly and accommodating staff than at this hotel. I have to say the stay far exceeded my expectations on every level. With respect to service, I would put this hotel up there with some of the best anywhere. The accommodations were great. In the future I will definitely stay at this hotel whenever in the area. By the way, the complementary breakfast is one of the best I've ever experienced, especially with respect to variety of items to choose from.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for staying with us during your recent trip to our area. I am so happy to hear that our staff made your stay pleasant and will let them know how much of an impact they made on your experience. Your business and satisfaction are very important to us so your kind review and hearing that you will stay with us in the future has made our day. Thank you for allowing us the honor of having you as our guest. We look forward to welcoming you back soon! Sincerely, Gina Shah General Manager

"Best western Winchester ky"

5
18/12/2017

Wonderful staff with broad array of delicious, organic foods in complimentary breakfast. Attractive exterior and easy access to room. Clean rooms with all the basics such as refrigerator and wi-fi and cable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent rating and the kind review. We are so happy you enjoyed the organic and other food choices we provide for breakfast as well as had a clean stay. Thank you for sharing your experience with other travelers. Your business is sincerely appreciated and we hope to welcome you back soon. Sincerely, Gina Shah General Manager

"Way overrated!"

1
12/12/2017

While the staff was friendly, this motel is "old' in the bad sense of the word. It was supposed to be located "off I-75" and depending on the interpretation of the word "off", I suppose it is...but you drive past several much nicer places before finding this one. My wife and I just looked at each other when we entered the room but were too tired to leave.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We would like to offer our sincerest apologies for not meeting your expectations. From the rooms down to the breakfast we are always updating and looking for ways to improve which makes it very disappointing for us to hear about your experience. Please know that we value your feedback and will be using it to help implement improvements to our facility and services. Your business is sincerely appreciated and we hope you will consider giving us another chance. Sincerely, Gina Shah General Manager

"Very Clean"

4
05/12/2017

Stayed here on a family trip back home to Eastern Ky. Stopped for a stay-over very clean and quaint little motel. Very nice updated rooms with new everything. Carpets and bedding were very nice. Must say I was supremely impressed. Will stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to Winchester. We appreciate your business and are happy to read that you had a nice clean stay and were impressed with out facility. Your feedback is very important to us and we appreciate you choosing to share you experience with other travelers. Thank you for being our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Wonderful Night in Winchester Best Western"

5
05/12/2017

The room was clean, comfortable and beautiful. The beds were very comfortable and the pillows were fabulous. It was a nice home away from home. I will definitely stay at the Winchester Best Western again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are very happy to read that you had a wonderful nights stay and felt at home. It was an honor to have you as our guest. We appreciate your business and support and will be looking forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"very nice for the price"

4
04/12/2017

Was there 2 nights and the hotel was great, would stay there again for sure. Breakfast was great. Not right on the interstate so was nice and quiet, many food choices less than 1 mile away. All the comforts at an affordable price

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to post a review. We are pleased that you had a nice quiet stay and are thrilled that you would stay with us again. Thank you for choosing to share your experience with other travelers. It was an honor to have you as our guest. We hope your future travels bring you back to our area. Sincerely, Gina Shah General Manager

"East Coast bound"

4
28/11/2017

We have stayed numerous times and always enjoy staying at this Best Western. Always receive exceptional service and appreciate its cleanliness. Will definitely stay again. Thank you for always going above and beyond.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to post a review regarding your recent stay with us. We are delighted that enjoyed your stay and we also thank you for your business and continued support. It is always an honor to have you as our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

"Great place to stay!"

5
28/11/2017

We came to Kentucky for our annual Thanksgiving visit. We found this hotel to be excellent. The rooms are very nice, the property is clean, there is not a lot of noise, close to the freeway, and the staff is very nice and professional. The breakfast is also the best I have ever seen with so many food choices. We will definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are delighted to read that you had a nice, clean, and quiet stay as well as loved the breakfast. Your kind compliments regarding our staff are greatly appreciated. Thank you for choosing to stay with us during the Thanksgiving holiday. We hope you had a great visit with your family and we will be looking forward to seeing you next year. Sincerely, Gina Shah General Manager

"Have stayed here many times and enjoyed it every time"

5
26/11/2017

Clean, friendly, large comfortable rooms and convenient, what more can one ask for. We love the General Manager, Gina. We particularly like it when she comes to our table at breakfast and asks about us, how the breakfast is and if she can get anything for us. Regarding the breakfast, it's fantastic for the price of the room. This summer we stayed in a $500/night hotel and the breakfast wasn't as good. We'll continue to stay there every year when we visit our son's family because it's a great mid-way stopping point.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are thrilled to have you as our guests once again and are pleased to read that our rooms, breakfast, and location met your needs and expectations. It was a pleasure to talk to you during breakfast and I will be looking forward to seeing you on your next visit. On behalf of our entire staff, thank you for staying with us. We wish you a wonderful holiday season. Sincerely, Gina Shah General Manager

"Winchester KY--Easy exit, good food"

5
21/11/2017

Very close to I-64, the Winchester location has a nice BW without the stress of Lexington traffic. Some super-good healthy breakfast options such as Greek Yogurt, granola, nuts, along with standard fare. Friendly and appreciative staff.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are pleased to read that our location, staff, and breakfast met your needs and expectations. We appreciate the opportunity to have you as our guest and hope to welcome you back soon. Sincerely, Gina Shah General Manager

"We loved it!"

5
19/11/2017

Clean rooms, very helpful and friendly staff, excellent breakfast! It's a great place to stop and stay! The staff was especially friendly, and we really appreciated the kid-friendly options at breakfast. Also, the room was very clean and a perfect fit for our family of four.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with and for the kind review. We are pleased to read that you loved your stay and that you and your family enjoyed some of the many options provided for breakfast. Your business and king comments are sincerely appreciated. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

"Meh"

1
16/11/2017

I do not recommend this hotel. The front desk staff person had a hickey visible. We were given poor directions to our room. We had to drive around the lot and go back to ask for clearer instructions twice. The floor in the room had only been cleaned in the middle. There was debris along all the walls, including hairs on the bathroom floor and toilet base. The AC unit was inefficient for this type of room. One part of the suite was extremely cold while the other side was 10+ degrees warmer. There was a musty smell in the room as well, which aggravated my allergies.

"quiet comfortable room"

4
16/11/2017

nice, clean, comfortable, affordable hotel with full breakfast. close to many of the pubs, restaurants on the KY Beer Cheese Trail. friendly and helpful staff. I would stay here again. if traveling on the interstate, it is just one block from it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We are pleased to read that your room was clean, comfortable, and quiet and that you found our location convenient. We appreciate you sharing your positive experience with other travelers. Your business is very important to us so we are delighted to read that you would stay with us again. We look forward to seeing you on your next trip! Sincerely, Gina Shah General Manager

"Clean,Comfortable,Courteous and Creative Coffee"

5
13/11/2017

Following a week long trip to the MidWest, my husband and I found ourselves driving back to the East Coast along I-64. Although we often stay at higher end hotels, we are also conscious of our finances and like to save money when possible. Reviews like this one are what led us to this hotel. After securing a price online, it became clear I needed my husband to log on with his BW number in order to book the room. Because he was driving, I called the hotel directly. Chrissy was very helpful. Upon checking in, we found our room to be bright and clean. Next came the Goldilocks bed check; the beds and pillows were great. The next morning came the coffee test. I was amazed by all of the possible coffee combinations available. My regular coffee had stevia, sugar-free vanilla syrup, whole milk and pumpkin creamer added to make a delicious cup of coffee. My husband feasted on eggs and sausage topped with cheese and salsa while I had a biscuit with gravy. I was very impressed. To top it off, Ruby was friendly and made certain we had everything we needed. Driving less than a mile off of I-64 at exit 94 saved us more than $40 off of Lexington prices, plus we had a fantastic breakfast. I will be keeping the business card for this motel. Oh, and this motel does accept pets.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff, thank you for staying with us and for such a kind review. We are absolutely thrilled that you had a clean and comfortable stay and that you were impressed with the coffee and breakfast options. We take pride in ensuring our guests an exceptional stay and will continue to work hard to ensure all of our guests have a positive experience. Thank you for choosing to stay with us. It was an honor to have both you and your husband as our guests. We hope to see you again on your next trip west. Sincerely, Gina Shah General Manager

"ould never stay at this place again. I picked it because on the rating and it was way off."

1
09/11/2017

I would never stay at this place again. The manager kept coming to our table during breakfast snd touching my sister and I on the back. No trash liners in cans,dirty black carpet,breakfast was a joke.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are very disappointed to read that your stay did not meet expectations. Please know that if we had known about the issue with your room we would have been more than happy to give you another. I will personally check to ensure that the carpeting has been shampooed. Guest satisfaction is our top priority so we appreciate you taking the time to share your feedback. Your concerns will be shared with our staff to help ensure a better experience for future guests. P.S. As a GREEN property we only provide trash bags upon request. Rest assured that housekeeping staff empty and wash the trash receptacles daily. Sincerely, Gina Shah General Manager

"Better than expected, Definintely recomended!"

5
09/11/2017

For a motel, this was much better than expected for the price. Pool (we didn't use), wifi and hot breakfast, was in incl. for under $100 (bw.com booking, AAA discount) after tax. We were planning to stay at a hotel in Lexington but found this was close enough to halfway on our 14 hr drive. You get a lot for the money. Clean comfortable updated fresh. Perfect for our family of 4 with two kids in elementary. Non smoking and pet options available.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy to read that you and your family enjoyed your stay and found your room clean, comfortable, and fresh. We sincerely appreciate your kind comments and your recommendation. It was an honor having you as our guests. We hope to see you again the next time you are in our area. Sincerely, Gina Shah General Manager

"Great Best Western......"

5
06/11/2017

This is certainly one of the best Best Westerns that I have stayed at. Front desk very friendly and helpful. The bed and internet connection are very good. Room is large and comfortable and I like parking right outside my room with door that conveniently opens from the outside and not corridor of hotel. The breakfast is much larger selection than one generally finds at Best Western or in fact any of hotels that have free breakfast. Very pleased and definitely will stay here when back in town. Keep up the good work

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us . We are thrilled to read that everything from the room to the breakfast met or exceeded your expectations. We recently transitioned to fiber optic internet and are happy to hear that you and our other guests are having a positive experience. We appreciate you taking the time to write a review. Your satisfaction is very important to us so we promise to continue to strive to ensure each of our guests have an exceptional experience. Thank you for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"remodeled facility"

5
05/11/2017

Very nice stay as always. We love the area. Nice, clean rooms. Very nice staff. Continental breakfast has a lot to choose from. Thank you Gina for your help. Enjoyed watching the Comet channel and HBO!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are pleased to read that you had a nice stay and enjoyed some of the amenities we offer. As always, if there is anything we can do to make your next stay better, just let us know. It was an honor having you as our guest and we look forward to seeing you again. Sincerely, Gina Shah General Manager

"Hotel stay"

5
02/11/2017

this hotel was a pleasant surprise on our trip across Kentucky. The room was very clean, and comfortable. The staff was very helpful, and seemed to care about us. The breakfast was amazing, and was one of the best ones that I have overhead. the selection was much better than most hotels, and the hot food ws actually hot.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy to hear that your room was clean and comfortable, our staff helpful, and the breakfast exceeded your expectations. We want our guests to feel at home while staying with us so we try our best to make everyone feel welcome and like a part of our family. Thank you for allowing us the opportunity to serve you. Your business is sincerely appreciated and he hope to welcome you back in the future. Sincerely, Gina Shah General Manager

"Good low cost lodging"

4
02/11/2017

While working in the Winchester KY area myself and an associate stayed at the BW Winchester for 3 nights. The rooms were ground floor, direct outside access, nicely appointed and maintained. The bathrooms are tiny but clean. This location feels very safe and was very quiet with other denizens appearing to be mostly professional and work crews . The beds/bedding were decent with semi firm but small pillows. The breakfast was hot with a good selection of biscuits, eggs, sausage, gravy and makings for burritos as well as fruit and a wide selection of juices, coffee, etc. We ate breakfast at the hotel twice during out short stay. This property isn't a posh luxury hotel but is a good value for the price. It was a good stay and we will be staying at the BW Winchester again when we return to our rain interrupted project. VEHICLE WARNING Be aware that you CANNOT enter the hotel parking lot or turn around with a long, truck trailer, camper or bus. The driveway is a fairly steep slope up to a sharp angle change at the top. The parking lot is narrow enough to make turning a trailer or bus around a real problem IF you can get over the driveway. They may have truck parking elsewhere but the main entrance is limited to not much larger than passenger vehicles.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We appreciate your business while working in Winchester and are happy that you had a clean, quiet stay and were able to enjoy breakfast. Your satisfaction is very important to us so of there is anything we can do to make your next stay better, just let us know. It was an honor having you as our guests. We look forward to welcoming you back soon. Sincerely, Gina Shah General Manager

"Good older facility. Breakfast is excellent."

3
01/11/2017

One night stop. Older style motel updated and pretty well maintained. Welcoming and helpful check-in/out staff. Complimentary Breakfast was outstanding with a helpful host, personal attention, and a quite unexpected variety of choices including several organic and alternate products and non-dairy choices.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We appreciate your business and are pleased that you enjoyed the breakfast and found our staff welcoming and attentive. We are always looking for ways to improve so suggestions that will help us make your next stay better, as well as help to offer a better experience for future guests, are always welcome. Thank you for being our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Wonderful Hotel"

5
01/11/2017

The best place to stay in Winchester KY, and close to Lexington. All of the staff were very helpful, the continental breakfast was superb, wonderful southern hospitality. The owner made us feel right at home.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are very happy to hear that you enjoyed your stay and our staff made you feel at home. Your kind comments have made our day. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Nice Surprise"

5
31/10/2017

My wife and I wanted to make it north of Lexington, KY but couldn't make it before the evening traffic, so we stopped at the Best Western in Winchester, KY. Don't know if this is a new hotel or a refurbished older hotel - if it's an older hotel that's been refurbished they did an excellent job. Regardless, it was very nice. And the breakfast was unreal - we've never seen such a large variety of items like that anywhere else in all our travels. The staff was extremely friendly. So glad we stopped there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review and for choosing us during your travels. We are happy that you had a positive experience, liked the variety of breakfast items, and found our staff friendly. Your satisfaction is very important to us so thank you for letting us know how we are doing. It was an honor to have you as our guests. We hope to welcome you back again, soon. Gina Shah General Manager

"Best Western Winchester"

4
26/10/2017

the hotel was an older building that had been nicely remodeled. It was very clean, comfortable beds. we were impressed with the breakfast. Huge variety. Owner was taking care of everyone at breakfast. The staff really seems to care about your experience.

"Kentucky Hospitality"

4
25/10/2017

Hotel was easy to access and was clean and comfortable and quiet.We enjoyed our overnight stay. Enjoyed our breakfast and visit with the hostess. I will say I have never enjoyed so many choices of herbs and condiments to add pleasure to our breakfast food choices. Starbucks coffee ,WOW!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. That you found your room clean, comfortable and quiet and enjoyed the breakfast as well as the visit with the breakfast hostess has really made our day. This is exactly the type of experience we want each of our guests to have. Thank you for sharing and for being our guest. It was an honor doing business with you. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Perfectly run hotel, excellent breakfast (for US standards :-)"

5
25/10/2017

Nicely decorated rooms, clean, comfortable beds, calm, excellent breakfast choice, helpful staff; good location, plenty of restaurants arround; the only downside: small bathroom, but very well arranged

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share write a review. We are pleased to read that your stay was clean and comfortable and that you thought the rooms were nicely decorated, the breakfast was excellent, and liked our location. Thank you as well for your kind compliments regarding our staff. Guest satisfaction is our top priority so please know that we plan to remodel our bathrooms at the end of the year. Your business is greatly appreciated and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Great stay."

5
25/10/2017

Best small Best Western we have stayed in long time. Rooms where decorated very well. Beds where comfortable. The breakfast buffet was excellent. A great mix of hot and cold items. Fresh fruit. Snacks in lobby, including gluten free.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are delighted to read that you loved the breakfast, thought the room was nicely decorated, and had an overall great stay. We love to see our guests happy so we are always updating and looking for ways to improve. It was truly an honor to have you as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great Stay, Service, and Value"

5
24/10/2017

I had a great experience at this hotel. I was in charge of booking a block of 18 rooms for a business event, and each staff member at this hotel went above and beyond to make sure that everything was perfect for us. All 18 guests enjoyed their stay, and each staff member was always friendly, smiling, and incredibly accommodating. The rooms were clean and had everything that we needed. There was a large variety of choices at breakfast, and the beds were very comfortable. We will definitely return. Keep up the fantastic work!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review and for sharing your experience with other travelers. A great breakfast, clean and comfortable rooms, and excellent customer service are all things that we work hard to ensure each of our guests experience. So hearing that all 18 guests in your group enjoyed their stay has really made our day. We appreciate your business and do hope that you can return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

"Best Breakfast Yet!"

5
18/10/2017

Our favorite part about booking the Winchester Best Western is knowing the breakfast opportunities at hand! I book, they stay. (Business travel) It's a super clean hotel, staff is very friendly, rates are great and the best complimentary breakfast yet! Win-win every time.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review. We are thrilled to read that your staff enjoyed their stay and, better yet, loved the breakfast. We want everyone to be able to enjoy breakfast so we have added items that all can enjoy. Thank you for sharing your experience with other travelers. Your business is greatly appreciated and we hope to welcome you back again, soon. Sincerely, Gina Shah General Manager

"good stay"

5
18/10/2017

great for the money would stay again cleanliness,beds agreeable staff all excellent internet acceptable and safe. Breakfast excellent.Actually better the most on our 1 week trip cross country.we stayed in an ADA room that was great for my wife who has multiple hip replacements.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are truly delighted to read that you had an enjoyable stay and loved the breakfast. It makes us happy to see our guests happy so we are always adding to our breakfast or looking for ways to improve. Thank you for letting us know how we are doing. It was an honor having you as our guest. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

"Small but wonderful"

5
17/10/2017

Don't judge a book by its cover! This place was small but wonderful. The breakfast choices were way beyond normal and the spice selection to add to your food was the best I have ever seen. This is a GEM but not on the main path -- find it !

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review. We are pleased that you had a wonderful stay and delighted to read that you loved the breakfast selection. Your satisfaction is our top priority so we are continuously updating our hotel and services. Thank you for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Clean, Comfortable, Great Service, Breakfast Bar-Wow!"

5
13/10/2017

We stayed for several days after evacuting our home during hurricane Irma. Our room was near the pool yet was very quiet. Clean, thoughtful housekeeping team. Pet friendly and accomodating. The breakfast bar was amazing-so thoughtful to have many healthful choices for varied diet needs. Included food for all preferences such as low carbo or full grain, vegan options, gluten-free too. Gina, general manager, provides personal attention to guests to make certain everything is in order. Location convenient. Great stay. Thank you!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out of your busy schedule to write such a complimentary review. We are delighted to read that you had a clean and comfortable stay and that you enjoyed the breakfast. I am passing your kind compliments on to our housekeeping staff, knowing it will serve as an inspiration for them to continue their efforts. Your business is sincerely appreciated and we hope to see you again (under better circumstances). Thank you for being our guest. Sincerely, Gina Shah General Manager

"Best breakfast bar ever!"

5
12/10/2017

This is a great motel to stay at. Always clean. The breakfast bar is the best of any motel that I have stayed at. this includes all the major brands! Clean rooms. Great service. Great price for the room/ Can not complain.Always a pleasure to stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We appreciate the kind review and are happy to read that your rooms was clean, service was great, and that you loved the breakfast. We try hard to ensure that our rooms and services exceed guest expectations so we are always updating or looking for ways to improve. Your business and continued support are sincerely appreciated. Thank you for being our guest once again. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Awesome Find"

5
11/10/2017

After a long day's drive we were delighted with this hotel. The room was clean, the WiFi worked well, the bed was comfortable with the best pillows we had on this trip, and the shower head gave such a soothing relaxes my shower. The breakfast bar was very varied and kept fully stocked. Can't say enough good about the staff. They really cared that we were having a good stay. Only negative was that we had trouble locating the hotel once we decided to stay there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for the kind review. Our goal is to exceed your expectations at every opportunity. We are genuinely happy to read that you enjoyed your stay and found our staff caring and helpful. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We appreciate your business and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Comfy and clean"

4
07/10/2017

Had a quick trip for two nights stay. Room was updated and clean, bed was comfy with fresh linens daily. The breakfast spread was actually surprisingly large and had many variations of food to choose from. Also their coffee bar has a ton of flavors and add ins. Very happy with my stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the review. We are pleased to hear that your stay with us was comfy and clean and we appreciate that you chose to share your experience with other travelers. Guest satisfaction is our top priority so we are always adding to or improving our breakfast selections. It was an honor having you stay with us. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Good overnight stop, great breakfast"

3
04/10/2017

Hotel is slightly dated and the rooms show some wear and tear, but customer service was extremely good and breakfast was the best I've experienced in many years. Very friendly hostess (possibly owner) greeted each guest and showed them the choices. Plenty of fresh food, hot, cold, fruit, drinks, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy you enjoyed the breakfast and found our staff friendly and accommodating. We would like to apologize for not exceeding your expectations in all areas. Guest satisfaction is our top priority so we want you to know that we are continuously updating and will be using your feedback to help implement improvements to our facility. It was an honor having you as our guest so please come back and see us again. Sincerely, Gina Shah General Manager

"Excellent Stay"

5
02/10/2017

Excellent stay. Facility was clean, newly renovated and the staff were nothing short of amazing. For a mote in a small town it was a great place to stay and recharge after a full day of visiting family. I will return when in town again....

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We are absolutely thrilled to read that you had an amazing stay. We truly appreciate your business and are delighted that you will be staying with us again when your return. It was an honor having you as our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

"Great stopover, close to Lexington"

5
01/10/2017

Older motel, but is well maintained, with clean rooms. Staff friendly and efficient. Breakfast spread is way above average; well presented with a wide variety of items, some of which are not found in mainstream motel breakfast offerings. Check out the coffee bar! I've stayed here previously, and will be back again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for returning and allowing us another chance to provide you with an exceptional experience, we truly appreciate your business and your trust in us. We are delighted to read that you liked the breakfast and coffee bar and found your room well maintained and clean. We appreciate you sharing your experience with other travelers. Thank you for being our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

"Nice family stay"

4
30/09/2017

Haha very nice stay while in town for a family reunion. The staff was very nice and a surprisingly good breakfast with plenty of choices. The only reason its not a 5 star review is due to the air conditioning in the room being rather loud and keeping us up at night and the shower toilet area is pretty tight. Otherwise no complaints and I would stay here again

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for your review. We are pleased to read that our staff and services met your needs and expectations. We do, however, apologize for the loudness of the air-conditioner in your room. We promise to look into that. Also, we plan to renovate the bathrooms at the end of the year as well. It is our hope that you will return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Breakfast lovers must come here"

5
24/09/2017

As a long and loyal Best Western customer this has the best breaky options to make the other chains look silly. Clean, great people, will keep this one for our journeys through this area in the future

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time to review our property. I am glad to hear that you loved our breakfast and that we will be your top choice when you visit Winchester. Your business and kind compliments are sincerely appreciated. We look forward to welcoming you back soon!

"Newly redone rooms, great pricing, friendly staff, quiet, great location, I could go on!"

5
22/09/2017

I've traversed the country 8 times now, and this is the best hotel deal I've found so far. Really nice rooms. Very friendly staff. Pristine, nice parking lot, great breakfast. I can't go on enough about this place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate your kind comments and are delighted that our staff and services were able to exceed your expectations. Thank you for sharing your experience with other travelers. It was an honor having you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

"An oldie, but a goodie"

4
19/09/2017

The rooms are c;lean. The breakfast is excellent. The staff is almost over solicitous in trying to make sure you are satisfied. The toilet/bathtub space is very small, but, really, how big does one need it?. An older motel that they have worked hard to keep nice. And the room cost clinched it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the review. We are happy to read that you had an overall good experience. We plan to renovate our bathrooms at the end of the year in hopes to add to our guests comfort and satisfaction. Your business is very important to us so I hope you can come back and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Excellent place to stay"

5
19/09/2017

Rooms were clean and staff was very friendly and helpful. I would stay there again if in the area. Breakfast was awesome! Had so many things to choose from and lobby area was very clean. Staff came around and asked if we needed anything. The location was great for our group close to Restaurant and gas.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are happy to hear that thought our hotel was an excellent place to stay and that our staff, services, and location met your needs and expectations. It was an honor to have your group as our guests and we hope you will return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

"Fabulous"

5
18/09/2017

Clean. Friendly. Convenient. Great breakfast. Very happy with our stay here. The staff was great - friendly and helpful. The room was clean and comfortable. The breakfast was fantastic. Will definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are thrilled to hear that you had a fabulous stay and that our staff and services met your needs and expectations. It was an honor to have you as our guest and we want you to know that your business is sincerely appreciated. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

"Our stay at Best Western Hotels"

5
18/09/2017

Another successful Best Western stay at the Winchester Hotel, Winchester, Kentucky. We had a very friendly helpful receptionist who couldn't do enough for us. She recommended us places for dinner and the one we chose was excellent.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us. We appreciate your loyalty and trust in our brand. We are happy you enjoyed your stay and truly appreciate your kind words regarding our staff. We will make sure she knows that you were pleased with her service. Thank you for your review and for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Good hotel"

5
14/09/2017

This is the second time staying in this hotel. The rooms were nice, clean and comfortable. I needed a room downstairs and the staff was very accomodating. I will definitely stay there again and would recommend hotel to anyone who finds themselves in the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for recommending us. We appreciate your feedback and are pleased to read that you found your room clean and comfortable and that we were able to accommodate your request. Thank you for staying with us again. Your business and confidence in us is sincerely appreciated. We look forward to welcoming you back in the future. Sincerely, Gina Shah General Manager

"Friendly staff; Outstanding breakfast"

5
14/09/2017

This hotel is outstanding because of the friendly staff and the outstanding breakfast you wont find anywhere else. The manager prepares a special group of condiments and spices; the items on the self serve table were delicious.

"AWESOME"

5
13/09/2017

The front desk clerk (Christy) called the room right after check in to make sure everything was how we needed it. Everything was great from the time I arrived until I departed and this was the most efficient use of space I have ever seen in a hotel. The amount and quality of foods and drinks for breakfast was phenomenal.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank your for the kind review. We are thrilled you had an awesome stay and thought the breakfast was phenomenal. We try our best to provide a great experience for each of our guests and are happy to read that we were able to do so for your. Your business is sincerely appreciated. Please, come back and see us again. Sincerely, Gina Shah General Manager

"car show event"

5
13/09/2017

All staff were very polite,helpful,and GREAT.highly recommend if ever in area will more than likely stay here.Close to resturants stores.The only thing would if you had a car trailer or any type of trailer could can get in or out no place to park a tow rig.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for giving us a perfect rating and for recommending us to other travelers. I am pleased to hear that our staff were polite and helpful and that you would stay with us again. We do apologize for any inconvenience regarding parking. Thank you for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Stay here with confidence"

5
12/09/2017

The rooms and property are very clean and the breakfast is superb. Freshly ground organic coffee beans, gluten free foods and condiments, all sorts of milk, yogurt, spices, fresh fruit and other thoughtful food choices.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review and for your confidence in us. We appreciate your business and are delighted to read that you liked your room and thought the breakfast was superb. It was an honor to have you as our guest. We look forward to seeing you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Fit the bill"

4
07/09/2017

We came through Kentucky to tour some of the famous farms. This hotel was in perfect location to the specific ones we wanted to see and was a breeze to get to off the interstate. A few fast food options off the exit, clean room, nice hot water and good shower pressure. We travel with 2 large dogs and there's a large grassy area towards the entrance of the hotel. The front desk ladies were so friendly and I was pleasantly shocked by how good of a breakfast spread they put on! Would definitely stay here again if in the area.

"Best Breakfast Options of any Hotel"

5
06/09/2017

If you have any special dietary needs, this is the place for you. Most breakfast options of any hotel/restaurant we have ever experienced. Very friendly and helpful staff! Even offered umbrellas since it was raining outside to get back to the room.

"Clean and pleasant staff"

4
03/09/2017

Friendly and clean. Staff very helpful with local information and service at breakfast. Mattress though comfortable not the best. Nice full breakfast and friendly staff. Bathrooms were small but, room overall was comfortable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay. We are pleased to read that your overall stay was good and that you found our staff friendly and helpful. We do apologize for not exceeding your expectations. We will be using your feedback to help implement improvements so we can provide a better experience for future guests. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Winchester Kentucky Best Western"

5
30/08/2017

Best hotel we have ever stayed at. Anytime we are passing through Winchester area and need to stop for the night we always choose this hotel. Rooms are always clean and beds are comfortable.Breakfast has gluten free items on it as well as other items you do not see on other buffets.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We appreciate your feedback and as well as your support and trust in us. We are delighted that you found your room clean and comfortable and liked some of the specialty items we provide for breakfast. Thank you for being our guests. Your business is sincerely appreciated and we look forward to seeing on your next trip. Sincerely, Gina Shah General Manager

"Great Time"

5
27/08/2017

I can not say enough about our stay at this BW. Your staff all around were great and the breakfast was good to. I would stay there again if in the area. When my friends ask where a good place to stay is I will tell them Best Western Winchester Hotel in Winchester Ky.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We appreciate your kind review and are delighted to read that you had a great time and would stay with us again. We also appreciate your recommending us to friends and hope that you too can come back and stay as well. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Best hotel breakfast bar"

4
26/08/2017

I have never seen so many choices at a hotel breakfast bar! From gluten free to a huge variety of condiments. The fruit was FRESH. Over 16 different choices of toppings for waffles or oatmeal. The drawback is that the drive way is steep and only one way in/out. They did allow us to unhook our 14' utility trailer and park under the lamppost. Room was clean and fresh.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy that you enjoyed the breakfast and found your room fresh and clean. We do apologize for any inconvenience regarding parking and hope that it won't deter you from staying with us again. Thank you for being our guest. We hope to welcome you back soon. Sincerely, Gina Shah General Manager

"Fantastic from check in to check out"

5
25/08/2017

amazing service from check in to check out....phenomenonal breakfast buffet...coffee/tea bar with endless choices. Clean comfortable updated rooms. We travel a lot and this is our favorite hotel. The staff and owner Gina can not do enough for you! highly recommended!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We want to thank you for the kind review and your recommendation. It is a delight for us to hear that you had a fantastic stay and we thank you for sharing your experience with other travelers. Your business and feedback are sincerely appreciated. Thank you for being our guests. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

"Best staff"

5
24/08/2017

We were welcomed on a very rainy everyday with a smile. After we got to our room, the front desk called to make sure we were happy. On our 3 week journey accross 10 states, the staff at BW Winchester were the best!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind compliments regarding our staff! I will be sure to share this with everyone. On behalf of our entire team I would like to thank you for being our guest. We appreciate your business and are delighted that we were able to meet your needs and expectations. It was truly an honor having you as our guests. We hope to see you again the next time you are in the area. Sincerely, Gina Shah General Manager

"Will return here for sure"

5
24/08/2017

Great employees, clean rooms, cute off the beaten path location and overwhelming breakfast choices along with great coffee! Convenient to highway yet not in the hustle/bustle of the commercial area. I would look forward to returning here on any trip along this route.

"eclipse"

4
24/08/2017

We always stay at Best Westerns on our trips. we love the rewards they offer us and can use them many different ways. Food is great be it breakfast or dinning if available.Front desk staff are always great to deal with.

"Great stay"

5
23/08/2017

. ThHotel is right off Hwy 23 and close to good eating establishments. Room was a typical one for Best Western and bed was better than most. Had two small issues in the room which hotel staff made sure they were corrected while we were gone to NASCAR raceey for sure don't give lip service when your told that they will take care of an issue. Nice well kept breakfast bar with fresh items and continually making sure tables were clean.

"Fun Trip"

5
23/08/2017

We stayed at this hotel on a long weekend trip with friends, it was chosen mainly for the location, but all of us were pleasantly surprised by the excellent condition of the facility. We also had an opportunity to use the pool area, and again we were impressed by the excellent condition of the area. all in all as stated we were more than satisfied.

"dry.kikaepos9;awhe"

5
17/08/2017

Best staff and breakfast of a 14 different BW stay on a cross country trip! Besijlijweojgliadjdf'ofkigfadknae;kfna;kwehf;l3aejv;leranv;lerjb'wrsjgkg'paekf'lajcw asd;fkuhaprifhqw[oruwuodwKGF]EHIHG]-X0I-R5DPXAC

"Best Stay in Winchester"

5
17/08/2017

Best breakfast around for all dietary and cultural considerations. Unique and varied options with friendly staff who are helpful and attentive. The rooms and pool were clean and comfortable. I am so thankful we chose this hotel for our business stay.

"Fantastic Hotel right off Interstate!!!!"

5
15/08/2017

Wonderful hotel experience! This is right off the interstate but it's incredibly quiet and you'd never know it was off the interstate. I stayed here after a 12+ hour day of driving and was so happy I stayed here! The hotel was clean and the bed was very comfortable! I had a dog with me and they were also very accommodating for him. The breakfast selection was one of the best I've ever seen and I've stayed in tons of hotels for work over the years. The staff was also very friendly and accommodating! The rate for a room was also incredibly reasonable. Truly one of the best hotel experiences I've had.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are thrilled that you had a wonderful experience with us and enjoyed our quiet location. Thank you for the compliments about the breakfast too. We want everyone to be able to enjoy breakfast with us which is why we provide a variety of choices. Thank you for sharing your experience with other travelers. It was an honor having you and your dog as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Amazing bargain"

5
15/08/2017

The rooms are all newly renovated, the staff is friendly and welcoming, and the breakfast they offer has the greatest selection of any included hotel breakfast that I've had during my annual cross-country drives. As a lactose-intolerant person, I usually bring along my own breakfast when I travel, as it can be so difficult to find breakfast items that I can comfortably eat. There was no problem here---the selection of non-dairy milks, in and of itself, was impressive! Also, for those of you who are gluten-free, there are many options available for you here as well. This place was such a welcome surprise on the last night of a multiple-day road trip. Thank you very much!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to read that you like your room, found the staff friendly and welcoming, and were able to enjoy the breakfast. We try to include products in our breakfast that everyone can enjoy and thank you for sharing this with other travelers. It was truly an honor having you as our guest. We do hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Best Hotel Stay Ever"

5
11/08/2017

I have never had the breakfast service at a Hotel since I have started traveling. It had the biggest selection from gravy and biscuits with scrambled eggs to fresh fruit and yogurt. Also, everything was freshly made and hot.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to here that we were able to provide you with the best hotel stay ever. We are also happy that you loved the breakfast service and the many items we serve. Thank you for sharing your experience with other travelers. Your business and feedback are sincerely appreciated. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Wow! Great deal for really nice hotel, great breakfast"

5
10/08/2017

We decided to stay at this hotel to save some money, but were blown away by the room and especially by the fabulous breakfast buffet -- anything you can imagine is available there, including fresh fruit, yogurt, cashew milk, gluten-free options ... just a huge variety of appetizing choices. This was our favorite hotel on our cross-country trip!

"Great 2 star hotel"

3
10/08/2017

The room was small, but updated with a new tv and it had all the amenities, such as a microwave, mini-fridge, and a coffeemaker. The beds were on the stiffer side, but had a soft covering. They appeared to be current and it was a nice place to stay. The staff were all great and friendly. I had a problem with the tv remote and they fixed it right away. I thought the price was a bit high for a 2 star rated hotel, but it probably should be a 3 star as far as what it offered for the price. They accepted pets for $10 a pet per night, which is reasonable and appreciated.

"Nice Hotel, Park out Front"

4
08/08/2017

The room was nice with a king size bed and pillows. Had a good nights rest before traveling home to Michigan. The breakfast was a buffet, small but every thing we like so it was great. Waffles, bagels, cereal, eggs, sausage, juice, milk, water, coffee and all the stuff to put on top of your food. The bathroom was clean, had a hair dyer, coffee machine and it was an easy check out. $77 for the night. There was a few men in the back parking lot that were using very bad language and had their own grill on the back of the truck and were cooking their dinner, so we moved to the front parking lot and all was well. The pool was closed for cleaning.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are glad to hear you were pleased with your room and the breakfast and had a nice stay overall. Please know, anytime you have concerns regarding other guests let us know and we will gladly speak to them. We want all of our guests to have an enjoyable experience. Your business is sincerely appreciated and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Exceptional stay"

5
07/08/2017

Only place I ever remember calling me shortly after I got into the room to make sure that everything was okay and that it was two our liking. The breakfast was fabulous the service was exceptional. We were just traveling and we're blessed to find this excellent Motel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are so pleased you enjoyed your stay with us. Placing courtesy calls at check in has become a great tool to not only make sure that everything is okay with your room, but to let you, our guest, know that we care and are here if you should need anything. Thank you for sharing your experience with other travelers. It was an honor having you as our guests and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Amazing breakfast, caring service! A+"

5
07/08/2017

One of the best hotels we've ever stayed at. Breakfast bar was amazing with organic healthy options as well as more hearty food like eggs and sausage for my husband. Room was clean and extremely comfortable. Internet was speedy. Caring and compassionate service, Nina went out of her way to greet us and help me while I got breakfast for my children. Thank you so much for exceeding expectations. We will be back!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to share your experience with other travelers. We are thrilled you enjoyed the breakfast, found your room clean and comfortable, and that our staff caring and compassionate. Your satisfaction is our top priority and I am happy to hear that we exceeded your expectations. It was an honor having you and your family as our guests. We look forward to seeing you on your next trip! Sincerely, Gina Shah General Manager

"Best breakfast ever!"

5
02/08/2017

Located close to the interstate but far enough away to be quiet. Easy on/off too. Very personable staff. Room was just remodeled. Tub/toilet were a tad close together. Comfortable bed, clean room, great shower pressure and the best part was the amazing breakfast! There were organic and gluten-free items, soy & almond milk, cantaloupe, watermelon, grapes & the usual items.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled that you loved our breakfast, your room was clean and comfortable, and you found our staff personable. Your satisfaction is our top priority so we want you to know that we are planning to remodel the bathrooms at the end of the year. Thank you for your feedback and for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Great Staff and Breakfast"

5
01/08/2017

Second time I have stayed here and the STAFF has been nicer than some of the other hotels I have stayed at in this area. I will be back. The Staff, Rooms, and Breakfast was all great. Quiet and peaceful.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time out of your busy schedule to write a review. We appreciate your feedback and are thrilled to read that our staff, rooms, and breakfast exceeded your expectations. Thank you for returning and allowing us another opportunity to serve you. Your business and trust in us is greatly appreciated and we look forward to welcoming you back soon. Sincerely, Gina Shah General Manager

"Great place to stay"

5
31/07/2017

We have stayed at the Winchester Hotel, Best Western many times. The first time we stayed was out of convenience, but now we stay they out of choice. The motel is clean, people are friendly and it is close to our family.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for returning and being our guest once, again. We are thrilled to read that you had a great stay and found our staff friendly. We appreciate the excellent review and that you took the time to share your experience with other travelers. It was an honor having you as our guest. We look forward to welcoming you back again in the near future. Sincerely, Gina Shah General Manager

"Perfect!"

5
26/07/2017

This hotel is a perfect example of how a hotel should be operated. The owners were proud of their hotel and rightfully so. The breakfast bar had so many selections of toppings and cereals. They even leave many items out all all day for their guests.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to read that you had a perfect stay. Your compliments are very much appreciated and we thank you for sharing your experience with other travelers. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Can't go wrong with Best Western Hotels"

5
25/07/2017

Always had good experiences with Best Western Hotels, this was no exception. Price was good. Room was clean, bed comfortable, linens were good quality. Location was great. The rooms always have mini fridges and microwave, which always come in handy. The staff was very friendly. I have stayed in other hotels this past year, and, compared to Best Western, they should have paid me to stay there !!!! A friend of mine (same trip) stayed in a well known hotel, and, paid more than twice what I did, to find the smoke detector hanging from the ceiling, and, mini fridge not working, which spoiled some food for the party that we were there to attend. Had a hard time getting compensated for spoiled food. Like I said, never had a Problem with Best Western.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are happy to have been able to provide you with a clean and comfortable room, good quality linens, and all of the other amenities that Best Western Hotels are known for. Your business and continuous support are greatly appreciated and we look forward to welcoming you back if you are ever in Winchester again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great find"

4
25/07/2017

Stopped here on our way home from a cross country trip. The room was very comfortable and the internet was easy to connect with. The best part was the breakfast. Good coffee (finally) and many choices for different tastes.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for sharing your experience with other travelers. We are happy that your room was comfortable, the internet was easy to connect to, and the coffee and breakfast were the best part of your stay. We really try to provide all of our guests with a little something to help get their day started which is why we offer a variety of options for breakfast. Thank you for being our guest. We hope to welcome you back again soon. Sincerely, Gina Shah General Manager

"above and beyond"

5
23/07/2017

the staff were very helpful and caring. I had an automobile accident and was left stranded with no suitcase, no toiletries. The staff went out of their way to help me. The bed was very comfortable. The room decor was a bit dated, but there was a new flat screen TV

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and wish your stay could have been under better circumstances. Thank you for sharing your experience with other travelers. We hope to be able to welcome you back again in the near future. Sincerely, Gina Shah General Manager

"Nice rooms, great hospitality "

5
22/07/2017

Nice updated clean rooms. Owner was very accommodating. Continental breakfast was the best I have had in a very long time. We booked two rooms that were adjoining and were pleasantly surprised when one of them was a suite so we could relax and play cards in the evening. Would definitely recommend this motel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear about your wonderful stay and appreciate that you chose to share your experience with other travelers. Your business is greatly appreciated and we hope you will return and stay with us again. Sincerely, Gina Shah General Manager

"Oasis during travel"

4
17/07/2017

After being on the road for 2 weeks, it was good to find a Best Western that was a reasonable price. Nothing fancy, but very nice. Comfortable, good pool, very nice staff, and a good bed. Best Western should establish more establishments like this one that provide an outstanding stay without paying extravagant prices. To be pampered is one thing, to have a quiet and safe stop for the night is another.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to our area. We appreciate your business and are happy to hear you had a comfortable stay, enjoyed the pool, and found our staff friendly. Thank you for choosing to share your experience with other travelers. It was an honor having you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

"Convenient location"

5
12/07/2017

Easy booking, easy check-in, quiet stay in a good location. All in all it was a good stay. Bed could have been a little more comfortable but I don't really like very soft mattresses. Will definitely stay again on my next visit with my grandchildren.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while visiting Winchester. We appreciate your business and are very happy to hear that had an easy booking and check in experience and your stay was quiet. Thank you for your feedback and for being our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Clean and ok overall."

3
12/07/2017

Clean and ok overall. Mattress and pillows were a bit lumpy. Towels were a little old and small. Gina was very friendly at breakfast, checking in with guests to make sure everything was okay. an amazing variety of condiments for the breakfast, I'm not sure I'd used many of those condiments for breakfast but it was a great addition to the standard scambled eggs and sausage. We're on a crosss country road trip so this was a nice change from the usual hotel/motel. It's over priced for the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Kathleen, Thank you for taking the time to write a review. We are happy that your overall experience was OK but we do apologize for not exceeding your expectations in all aspects of your stay. Your business and satisfaction are very important to us so we are looking into the issues you mentioned and are focused on improving. We hope that you will consider staying with us again in the future. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great place"

5
09/07/2017

This was our second stay at this place and there is a reason why we returned.The place is very clean and comfortable. Staff is very friendly and welcoming, especially the lady who runs the place Gina. It's quiet and very relaxing and the swimming pool is great. Breakfast is good with fresh fruits and plenty of other choices. A great value for the money all the way around! We will go back!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff, I would like to thank you for the kind review. We are happy to hear that we were able to provide you with a quiet and relaxing stay and that you enjoyed the pool and breakfast. We appreciate your trust and continued support and look forward to welcoming you back again. Thank you for being our guests. Sincerely, Gina Shah General Manager

"LOVED IT! Pet Friendly, clean & comfortable "

5
09/07/2017

We stopped for a night on a cross country drive. The staff was super friendly and welcoming. The lobby was extremely clean and we were immediately offered some freshly made cucumber water or fresh lemonade and fresh mint! The facility is pet friendly and welcomed our animals. The facility is in a motel format where the doors open to the parking lot. The room was very clean and well outfitted with everything we needed for a very comfortable night. We had a quiet night and woke up very well rested. The complimentary breakfast was AMAZING! The most complete breakfast offering we have ever seen! Fresh fruit, all sorts of items from tortillas to fresh juices and gluten-free cereals! I would definitely stay here again and highly recommend.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out of your busy schedule to write a review. We appreciate your feedback and you recommending us to other travelers. We are delighted to hear that you had a clean and comfortable stay and loved the breakfast as well as the other amenities we offer. Your satisfaction is our top priority so we promise to continue to improve and to strive to provide an exceptional experience for all of our guests. We appreciate your business and hope to welcome you back again in the near future. Sincerely, Gina Shah General Manager

"Amazing stay"

5
09/07/2017

A clean hotel with comfortable beds and pillows. Excellent staff with a surprisingly good breakfast with numerous items. Always stay when in Winchester and will continue to do so as they never disappoint

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing us while visiting Winchester. We appreciate your trust and support and are thrilled to hear that you had an amazing stay. Your feedback is greatly appreciated and we promise to continue to improve and to ensure each guest has an exceptional stay. Thank you for being our guest. Sincerely, Gina Shah General Manager

"very comfortable accommodation"

5
05/07/2017

The staff was very welcoming and friendly. The room was very clean and comfortable. It was nicely decorated. Breakfast was fresh and included healthy options. The hotel has been tastefully remodeled. The bed was comfortable and the room was quiet.

"Great breakfast!!"

4
05/07/2017

Breakfast had options for gluten free and lactose free. Fresh fruit!! Owner was a delight. Room nice. Updated decor but older AC. Worked great. Door to room opens to outside. Only real con. Felt it a bit pricey for style only because I have stayed in Plus at same price. Convenient to restaurants and convenience store where other hotels near by are not. A few blocks from main road makes for a quieter location settled in with other local businesses away from highway traffic and noise.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and your feedback. We are thrilled that you thought the breakfast was great and liked your room. Your satisfaction is very important to us so we are always updating or looking for ways to improve our facilities and services. It was an honor having you as our guest. We hope to welcome you back soon. Sincerely, Gina Shah General Manager

"Great place!"

5
04/07/2017

Very helpful staff, useful local maps, fine breakfast, enjoyed the fresh pineapple! Quiet location, no trucks allowed in parking or heard from motel site. The motel was a bit hard to find from online and AAA directions.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing us, and for taking the time to write a review. We are thrilled to read that our staff and services exceeded your expectations. Your satisfaction is very important to us so we will continue to work hard to provide our guests with the very best experience possible. We appreciate your business and apologize for any problems you had with finding us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great stay!"

5
04/07/2017

The hotel was very clean and the pool was nice. The breakfast was very delicious with many options. The rooms were a good size and the bed was comfortable. The office was nice and the lady there was very kind and polite to everyone.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review. We are happy to hear that you had a great stay and enjoyed the breakfast and the pool. We appreciate your business and hope to see you again in the future. Sincerely, Gina Shah General Manager

"My first stay ever @BW - now a BW fan"

5
03/07/2017

Stayed here Thu 6/30/17. This place was very clean. Breakfast was the best I've experienced at any hotel. I loved the variety of fresh foods and even the sweeteners (my fav was coconut sugar). The manager, Ms. Gina went the extra mile to greet each & every guest at breakfast and was available for anything a guest needed, be it information or amenities. I would definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to our area. We are absolutely delighted to read that we made such a positive impression for our brand. We are happy that you enjoyed your stay and loved some of the many items we offer for breakfast. Thank you for taking the time to share your experience with other travelers. It was a joy having you as our guest and we look forward to seeing you again. Sincerely, Gina Shah General Manager

"Best Western format with pleasant surprises in the breakfast bar"

5
26/06/2017

All the usual good stuff about the Best Western format apply here. Hot water works, WiFi works, beds comfy. What's different is that there was a lot of thought to doing something extra in the breakfast bar. Not the minimum that you might expect, but organic or gluten free condiments, nicely arranged hot items and perhaps healthier selections over the conventional sugar laden cold cereal, although that is also available. See photos for more details. While having breakfast, the owner or manager came and made sure that we had had a good breakfast and that the room was fine. Wonderful service. Makes me want to stay here again when we go climbing again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to our area. We appreciate your feedback and are happy you had a pleasant stay. Thank you for mentioning some of the choices we offer for breakfast. We want to make sure all of our guests are able to partake so have added healthier options, as well as Gluten free, and a variety of fresh fruit. It was an honor having you as our guests. We look forward to seeing you again on your next trip. Sincerely, Gina Shah General Manager

"Rd Hat Holiday"

5
26/06/2017

I was part of a group of ladies who stayed at Gina's Best Western and was very impressed. Gina and her staff went out of their way to make our stay as comfortable as they could. The breakfast buffet was awesome! They had every thing one could want for breakfast from coffee, teas, hot items, cold cereal, and yogurt. The rooms were clean, bathroom clean and water pressure was wonderful for the shower, no lack of hot water. The pool was refreshing and they even had steps to walk in gradually. Over all the stay was warm, clean and very welcoming.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We truly enjoyed having you ladies as our guests and are delighted that you had such an enjoyable stay. We appreciate your business and your kind compliments regarding our staff and services. We like to treat our guests like family and it is a joy for us to make everyone feel at home while here. Thank you for allowing us the opportunity to be your hotel of choice while in Winchester. We hope to be able to welcome you back again in the near future. Sincerely, Gina Shah General Manager

"Great price for such a big value"

5
26/06/2017

First, the rooms are big with all the amenities and more. Second, its cleanliness is highly appreciated. And last, the breakfast has an amazing variety, is delicious even if you are gluten free, lactose free or vegan. Unbelievable!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and thought the breakfast was amazing. Your kind compliments are greatly appreciated and we thank you again for sharing your experience with other travelers. It was an honor having you as our guest. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

"Nice place"

4
24/06/2017

The rooms were out dated, but everyone that worked there from the cleaning ladies to the management went above and beyond making sure we were comfortable, and if there was anything we needed. You could not have ask for more pleasant employees and the breakfast was far beyond any 5 star motel I have stayed in.. There was an amazing spread of food for anyone. No one could ever leave there hungry.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that our staff went above and beyond to make sure you had everything you needed and were comfortable and that you loved the breakfast. It is our goal to ensure our guests are made to feel welcome and at home while staying with us. Thank you for letting us know we are doing just that. We truly enjoyed having you as our guest and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Best Best Western"

5
24/06/2017

A very , very nice Best Western Hotel. The best one we have stayed at in a long time. The hotel had a great breakfast and was clean. The grounds had nice flowers planted too. A great stay!! We will stay here again!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate the kind compliments and are delighted that you had a great stay, thought the breakfast was great, and liked the flowers we recently planted. Thank you for sharing your positive experience with other travelers. It was an honor having you as our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Friendly Staff, Fantastic Breakfast"

5
21/06/2017

This is no ordinary continental breakfast. These people make you feel at home and their breakfast is better than I've had at any motel or hotel all year. Kudos to the staff and management for making their guests feel appreciated.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to share your experience with other travelers. We are happy to hear that you enjoyed the breakfast and our staff made you feel at home during your stay. That is one of the things we try to maintain at our hotel. We truly appreciate your business and hope to welcome you back soon. Sincerely, Gina Shah General Manager

"Overnight stay"

5
21/06/2017

Stay was very good and no problems were experienced. Excellent breakfast was provided. Staff was very courteous and helpful. Enjoyed our conversation with the owner when she was visiting with the guests.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for allowing us the opportunity to have you as our guests. We appreciate the positive feedback and are happy to hear that your stay was problem free, the staff helpful and courteous, and the breakfast was excellent. I enjoyed talking with you at breakfast and hope you can come back and stay with us again. Thank you again for being our guests. Sincerely, Gina Shah General Manager

"best setup for breakfast"

5
20/06/2017

Their breakfast setup was terrific, they had so much more than any other Best Western hotel that we have been at , their manager Gina Shah was very curteous to everyone we will stay there again when we pass that way

Prop18018, Front Office Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy you found the breakfast set up terrific and would stay with us again. Your business is very important to us so we hope to welcome you back soon. Sincerely, Gina Shah General Manager

"enjoyable"

5
20/06/2017

I was very impressed on how clean the room and grounds were for this BW. The location was a bit off the beaten track but for the quality, service and price I would make the effort. The first room assigned to us had the carpeting recently cleaned and was in process of drying (they actual clean the carpet) and was given a new room which was very clean and nicely appointed. The breakfast had a large assortment of items to eat, more than what I have seen in other hotels. The staff was very helpful in giving us dinner locations, though there wasn't a large selection of restaurants to choose from. I would highly recommend this BW.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad to hear that your stay was enjoyable and appreciate you recommending us to other travelers. Thank you for being so understanding about the carpet in the first room you were assigned. Your business is greatly appreciated and we hope you can come back and stay with us again. Sincerely, Gina Shah General Manager

"Probably the best hotel I have ever stayed at....bar none!!!"

5
19/06/2017

Everyone was MAGNIFICENT and EXTREMELY PROFESSIONAL!!! Best Western needs to use them to train all of their employees company wide regarding customer service and satisfaction. They made my stay so enjoyable.......I have stayed at hundreds of hotels.....one star to five star....none have topped this one. Incredible rates....a little piece of heaven!!! You will not be disappointed.....guaranteed!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We truly appreciate your kind compliments regarding our staff and services and are thrilled to hear we are the best hotel you've stayed at. This has made my day and I will make sure to forward your review to our team. Thank you for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"A small but complete hotel"

4
13/06/2017

This hotel has a pool, clean rooms, refrigerator and a very nice complete breakfast that will meet the needs of all guests. The staff is excellent and very friendly. It was small so that the parking lot had not turn around for people with trailers but there was plenty of parking. It was also convenient to the interstate and to many good restaurants. Although it advertised free wifi it depended where your room was. Best in the lounge / breakfast room.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy that you enjoyed your stay. We are working on upgrading our internet equipment so that future guests don't run into the issues that you did. Your business is greatly appreciated and we hope that you can come back and stay with us again. Sincerely Gina Shah General Manager

"Good Night Stay and Breakfast"

5
12/06/2017

Nice clean hotel, close to a variety of restaurants and shopping center. Beds were comfortable and the room very clean. Wonderful selection of food for breakfast, lots of fresh fruit. Good neighborhood to get out and take a walk.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us while in Winchester. We are happy to read that you had a good nights stay and found our breakfast selections wonderful. The next time you are in the area you should check out some of the hiking trails in our vicinity or take a walking tour of our historic downtown area. Our front desk staff would be happy to give you some brochures of Central Kentucky's must see attractions.

"Surprisingly nice"

5
11/06/2017

The lowest I go is typically Quality Inn. A friend booked this for us while on the Bourbon Trail and I was surprised. The rooms looked. Rely renovated and clean and the breakfast was fantastic. Also very friendly staff both the night when we arrived and the morning. I'm not sure if all BW are like this, but this one I would certainly start at again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent rating and the positive review. We are thrilled that you found our recently renovated rooms clean and the breakfast fantastic and appreciate that you chose to give us a chance. We strive to provide an exceptional stay for all of our guests so we are continuously updating and looking for ways to improve. It was an honor having you as our guests and we hope you can make it back to our area soon. Sincerely, Gina Shah General Manager

"Great stay"

5
11/06/2017

My friends and I needed a quick place to stay. This was the nicest quality Best Western that I've ever stayed at. The service here was far above our expectations. The room was clean, the water pressure in the shower was great, and the breakfast was incredible! If I'm in Winchester in the future, I'll stay here again for sure!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for letting us know how much you enjoyed your stay! We are thrilled that you and your friends had a great experience with us. We promise to continue to offer clean rooms, an incredible breakfast, and great water pressure. We hope your future travels bring you back to our hotel again. Thank you for being our guest. Gina Shah General Manager

"Very nice "

4
10/06/2017

Beautiful clean room, carpet looked brand new, but would have preferred hard floor Pet friendly but $20.00 fee a bit much A/C was cold, and had a thermostat with actual temperature not just cooler/warmer Staff were very nice and friendly Breakfast was excellent, lots of choices & a lot of healthy options Bathroom was very tiny Star lost for pet fee & bathroom size But would recommend to anyone passing through the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy that you found your room beautiful and clean, the staff nice, and liked the breakfast. We do apologize if we were unable to exceed your expectations in all areas of your stay. If all goes as planned, we are planning to redo the bathrooms after the end of the year. Thank you for providing us with your feedback and for recommending us to other travelers. We hope you will consider staying with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Perfect Place To Stay"

5
02/06/2017

Very clean room with nice decor. Free breakfast was substantial and varied and excellent tasting. Hotel location is centrally located for many day trip excursions. Would certainly return to this hotel if visiting this area again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are pleased that you found your room nice and clean and enjoyed our free breakfast. Your feedback and business are greatly appreciated and we look forward to seeing you again. P.S. On your next trip, remind us to provide you with brochures to some of Central Kentucky's must-see attractions. Sincerely, Gina Shah General Manager

"Fantastic Breakfast and Friendly Staff"

4
01/06/2017

This hotel does not have adequate parking. We had a small U-Haul truck with a small trailer on it and there was no where on the site to park it. We had to park it in the neighboring business parking lot and would not be able to keep an eye on the truck and trailer. This is not a problem that the owner would be able to correct, but it was not convenient. Overall the staff were friendly and very accommodating.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. Although, we are happy that your overall stay was good we would still like to apologize for the parking. We understand your concern and are sorry for any inconvenience this caused you. We appreciate that you chose to stay with us anyway and thank you for your kind compliments regarding our staff and breakfast. If your travels bring you back to Winchester we hope you will consider staying with us again. Sincerely, Gina Shah General Manager

"Pleasant surprise in Winchester"

4
26/05/2017

Stayed at the Best Western in Winchester Kentucky last night for the first time. It is usually very difficult to find a pet friendly hotel that isn't run down or smelling of wet dog. Best Western was recently remodeled and looks (and smells) fantastic. The gentleman at the front desk was completely swamped by newly arriving guests but was still very pleasant and helpful. The continental breakfast was surprisingly nice as well. Non-gmo milk, organic options, and gluten free options. Don't worry, there were plenty of pastries and cereals for gluten lovers too. All in all, and very nice visit.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the feedback and your business. Were are happy to be able to offer you and your pet a nice fresh smelling room while in Winchester. Yes, we've recently remodeled and are always looking for ways to improve especially when it comes to breakfast. We want everyone to be able to enjoy it so have added healthier options as well as the gluten free, non-gmo, and organic items you mentioned. It was an honor having you as our guest. Please, come back and see us again.

"Family trip"

5
19/05/2017

This is our go to hotel when we travel to and from Virginia and Missouri. Easy access from interstate. Accommodations are always clean. Staff are always professional and pleasant. Price is right. Always a good experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are delighted to hear that you always have a good experience and that we are your go to hotel for your Virginia-Missouri trips. Thank you for your feedback and for being our guests. We look forward to seeing you on your next visit. Gina Shah General Manager

"Best Western-Best Value"

5
18/05/2017

I've been working in Clark and Powell counties for the past two years. Stayed at a couple different hotels and found BW to be the best value. Clean rooms. Caring staff. When you work away from home and you find a place like BW-Winchester, you just found your home away from home. Highly recommend it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review. We've enjoyed having you stay with us and are happy that we were able to make you feel at home. We truly appreciate your business and look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Passing through"

4
16/05/2017

Passing through on the way to Virginia so we stayed for one night. Check in/out was easy. The room was clean but smelled a little musty so we turned the air on and ran out to get food. When we returned it smelled better. They had a soap and shampoo dispenser in the shower. Nice touch. The bed was pretty comfortable but the pillow I had was horrible. I woke with a very stiff neck. The breakfast had many options. As continental breakfasts go it was better than average on choices but below average on taste. For the price of the room this was a good value.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and the positive rating. We are taking care of the issues you've reported here and will continue to work hard to ensure all of our guests have an exceptional experience. Thank you for your feedback. We hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Not a good visit"

2
15/05/2017

Room smelled strongly of cheap deodorizer. Bed was uncomfortable. Traffic noise was loud. Breakfast was only ok. Staff was friendly & pleasant. Don't waste your time on this motel. Definitely not worth the money they are charging. Wifi is throttled down & slow.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely apologize for not exceeding your expectations and will look into the issues you reported. We strive to provide an exceptional experience for all of our guests and are sorry that we failed to do so for you. Your business is very important to us so we hope you will consider giving us another chance. Thank you for staying with us and for your feedback. Gina Shah General Manager

"Very Pleasurable Experienc"

5
15/05/2017

I would recomment this property. The Staff are very helpful and friendly. They want to make sure you are comfortable. The rooms are very clean and the beds are comfortable. The breakfas is great. I had a very pleasurable experience during my stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your kind compiments regarding our staff and are glad to hear that you found your room clean, the beds comfortable, and had a pleasant experience. Your business is very important to us so we hope you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Winchester best western"

4
13/05/2017

Very good place to stay. Older hotel that has been refurbished. Comfortable beds, good breakfast. Staff was very courteous and helpful. Cannot park trailers there as there is no turn around or room to park. But we were advised where to park and it worked out great.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you found the beds comfortable, our staff courteous and helpful, and liked the breakfast. Yes, we are at a slight disadvantage when it comes to parking large trucks or vehicles with trailers. We hope it wasn't too much of an inconvenience. We appreciate your business and your feedback and it is our hope that you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"A GREAT PLACE TO STAY"

5
08/05/2017

I stayed at the Best Western Winchester Hotel when I was in town for my nephews graduation from UK. The hotel staff was amazing, the room was clean and had been updated. The breakfast at the hotel was wonderful. They had a great selection of foods and most of it was organic. I would definatley recommend this hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us while in the area for such a special occasion. We appreciate your business and the kind compliments regarding our staff and breakfast. We are also delighted to hear that you would recommend us to other travelers. This means a lot to us so we will continue to work hard to ensure our future guests have an exceptional stay as well. It was an honor having you as our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Enjoyed the stay"

5
02/05/2017

In for an overnight stay. The hotel was very clean and well kept. The manager and staff were are very kind. The breakfast was extensive and wonderful and complimentary. The room price was very reasonable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review. We are happy to read that you enjoyed your stay and appreciate the kind compliments regarding our staff. We are also happy that you liked the breakfast. We will continue to strive to provide our guests with the best stay and breakfast possible. Please, come back and stay with us again. Gina Shah General Manager

"The breakfast will delight you!!"

4
01/05/2017

This past week, I spent 4 nights here. I chose this hotel for several reasons: 1) I stay at Best Western hotels frequently, 2) The price here was much more reasonable than similar hotels in Lexington where I was actually working. The reason? Lexington hotels always raise their rates during the Rolex 3 Day Event which was taking place last week. I didn't mind the 25 min drive if I was saving money (considerable). This hotel is very typical of many Best Westerns where I have stayed--pleasant accommodations and staff. My big surprise, however, is the excellent quality of the breakfast! Many choices with several options. For example, TWO kinds of eggs, yoghurt, cottage cheese, SEVERAL kinds of granola cereals and fruit juices, to say nothing of bread and pastry choices as well as fresh fruit (as is and in fruit salad AND TWO kinds of milk and MANY coffee creamers! Another bonus: breakfast was open at FIVE O'CLOCK IN THE MORNING!! Unheard of!!!! If I return, I'd definitely stay here again!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for spending this past week with us. We appreciate that you chose to stay with us rather than in Lexington and are happy that you enjoyed your stay. We are glad that you liked the breakfast and thank you for sharing some of the many options we serve with other travelers. It was an honor having you as our guest and we sincerely hope that your future travels bring you back to our hotel again. Sincerely, Gina Shah General Manager

"Great staff and management"

5
01/05/2017

First time to Kentucky for overnight stay and ended up at this location. Was pleasantly surprised with the area and hotel. The staff was wonderful, friendly and helpful. Gina, the manager, was extremely friendly and helpful. We even swapped recipes. Loved the breakfast options.... Some healthy options with variations you don't typically find at a hotel. Staff here goes over and above. We even cancelled or reservations for the next night at another hotel to stay again at this one. Great experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate your business and are delighted that you chose to stay with us again rather than at another hotel. Thank you for sharing your feedback with us and with other travelers. (I personally would like to thank you for the recipe as well). We truly hope that you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great place"

5
01/05/2017

This hotel is clean and in good shape. The hotel staff are polite and super friendly. Gina, who I think is a manager, stopped by our table at breakfast to ask how our stay was and if we needed. They have an amazing little continental breakfast bar.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We are thrilled that you had a great experience and enjoyed the breakfast. We appreciate your business and hope you will return and stay with us again. Sincerely, Gina Shah General Manager

"Excellent"

5
30/04/2017

Whole hotel was very clean. We were very impressed with the cleanliness and friendliness of this hotel. I would recommend this hotel to anyone. Breakfast is included and has a wide variety. Very quiet and peaceful, and comfortable beds.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time out of your busy schedule to write a review. We are delighted to read that you were impressed with the cleanliness and friendliness off our staff and facilities. We appreciate you recommending us to other travelers. We enjoyed having you as our guest and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

"Great Stay"

5
25/04/2017

I have always preferred to stay at Best Western Hotels and this was another very good experience. Clean room. Good breakfast. Very pleasant and helping staff. Easy check in and check out. Recommend without any reservation.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We appreciate your business and your feedback. We are thrilled that you found our staff pleasant and liked your room and the breakfast. Thank you for sharing your experience with other travelers and for recommending us. We hope you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Awesome Find"

5
24/04/2017

We found this because another hotel would not accept pets-And boy am I happy we did. It's very clean, friendly staff, great breakfast and pet friendly. We are traveling from northwest to east coast (VA). Many hotels along the way but this is the Best. Highly Recommend that you try it.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your trip to the east coast. We appreciate your feedback and are happy we were able to accommodate you and your pet. It is a delight for us to read that you enjoyed your stay and would highly recommend us. We work hard to make sure our guests are happy and glad to see we were able to do so for you. It was an honor having you as our guest. Please, come back and see us again on your next trip. Sincerely, Gina Shah General Manager

"Great over all experience!!"

5
22/04/2017

The room was very clean and had comfortable beds. The staff were very friendly and accommodating. The breakfast was delicious and had so many options. The fruit was very fresh and delicious. I have never seen so many options at a continental breakfast. If you are needing to stay at a hotel in Winchester, KY this is a wonderful place to stay!!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent trip to Winchester. We appreciate your business and your feedback. We are happy to hear that you found our staff friendly and your room clean and comfortable. We are also delighted that you enjoyed the breakfast. We know that there are many options when choosing a hotel in our area so thank you again for choosing and recommending us. We hope your future travels bring you back to our hotel again. Sincerely, Gina Shah General Manager

"Good experience"

4
17/04/2017

What a nice motel! The room was large and clean with a comfortable bed. The bathroom was small but there was plenty of counter space on the vanity. Heat/AC worked well. The desk staff was outstanding! Very knowledgeable and pleasant, like good customer service should be.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for such a complementary review. We work hard to ensure the comfort, cleanliness, and exceptional service our guests deserve. I will make sure that the front desk staff you encountered are recognized for doing a superb job. It was an honor having you as our guest. We hope you will come back and stay with us again. Sincerely, Gina Shah General Manager

"Home Away from Home"

5
17/04/2017

Whenever we are in the Winchester Kentucky area we choose to stay here. Our first time there was some years back and it was out of convenience. We stay here now out of choice. The owners have put thoughtful time and energy in updating this motel. The smiling faces belong to helpful employees.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We here at the Best Western Winchester are thrilled to read that you've chosen to make us your "home away from home". It's always nice to see a familiar face and we truly appreciate having you as our guests once again. Thank you for the kind compliments and for mentioning the recent updates. We promise to continue to look for ways to improve and to provide an exceptional stay for all of our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Great stay!"

5
12/04/2017

A great stay with a nice clean room located near local shopping, food, gas and easy access to interstate. The staff was very helpful and concerned about our comfort. The breakfast was excellent with a very good selection.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for sharing your experience. We are happy to read that you liked your nice clean room and enjoyed the breakfast. Our staff truly enjoy making sure our guests feel at home. We enjoyed having you stay with us and hope your future travels bring you back to our area again. Sincerely, Gina Shah General Manager

"Nice place to stay"

5
11/04/2017

Staff very helpful and breakfast was Plentiful. Fresh fruit is a Plus. Traffic a little on the afternoon but quiets down at night. Breakfast room decorated very nicely. Would come here again if We travel this way again

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are thrilled that you had a nice stay and thank you for the compliments regarding our staff, breakfast, and facilities. Your business and feedback are greatly appreciated and we do hope that your travels bring you back to our area again. Thank you for being our guest.

"Best Western Review, Winchester, KY"

5
05/04/2017

Very nice place to stay, Excellent people, and very clean. always very helpful from check in to check out. I have stayed here for more than 10 years, when in the area. I would highly recommend this motel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for allowing us the pleasure of having you as our guest once again. We appreciate the excellent review. It made our day to read that you would highly recommend us to other travelers. We are thrilled that you enjoyed your stay and thank you for the kind compliments. Your business and feedback are greatly appreciated. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

"Best Free Hotel Breakfast ever! Great experience overall!"

5
01/04/2017

Travel/work on business. The Company wanted to put me in a hotel in Lexington, but I chose this one in Winchester. I looked up the reviews on this one and noted that all of the NEW reviews were very positive. There was a major upgrade/renovation in the last couple of years which apparently has changed many things. My room was clean. The breakfast was the best free motel breakfast anyone could ever have –the usual eggs, biscuits, sausage, gravy, breads, jellies, sweets. Add to that all kinds of granolas, cereals, nuts, seeds, fresh fruits, dried fruits, an amazing assortment of breakfast drinks, including soy, coconut, almond milk. Yogurt (the good kinds), boxed juices, coffee, waffles and syrup, condiments of all kinds AND –if you need gluten free, they have that too! And, if you stay for more than a day or two, these wonderful folks become family! Highly recommended! (BTW – I drove around town during my time there and most of the other motels looked really shabby, inside and out).

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for sharing your experience at our hotel with us as well with other travelers on Trip Adviser. That you chose to stay with us instead of in Lexington means a lot and it made our day to read that you enjoyed the breakfast and would highly recommend our hotel to others. We greatly appreciate your business and the kind compliments. Please, do come back and stay with us again. Sincerely, Gina Shah General Manager

"Best Western?"

4
01/04/2017

I have stayed in a lot of them and this one is way above average for my past experience. Breakfast was 110%. New remodel and did the best they could for an older building. Will keep staying here for work.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are all thrilled that you gave our breakfast 110%. It's always nice to see a familiar face so we look forward to having you again as a guest in our hotel. Sincerely, Gina Shah General Manager

"College reunion"

5
19/11/2016

Stayed here for night. Very nice motel, clean and spacious room. Location was near my meeting location. Low traffic and quiet. Breakfast buffet was very nice and fresh. Would stay here again if in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us during such a special occasion. We are happy that you enjoyed your stay and hope that you had an enjoyable reunion as well. We appreciate your kind compliments and will continue to find ways to improve our facility and services. We hope that your future travels bring you back to our area again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Rooms smell terrible and dirty."

1
18/11/2016

My room smelled so bad I used almost a whole can of febreeze & it was still awful. The air vent was covered in dust and dirt. Overall it just looked and felt old and dirty. When the heat came on the stench was worse so I had to keep the room much cooler than was comfortable just to try to keep the smell bearable. I do not recommend anyone stay here.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
We apologize for not exceeding your expectations. We are sorry that we did not have the chance to correct these issues while you were staying with us. We strive to provide an exceptional experience for all of our guests and would have been more than happy to allow you to see and choose a different room had we known. The problems you encountered are not normal for us and we would not want any of our guests to stay in a room that was not up to par with the standards we set for ourselves. We have awarded 1,000 bonus points to your rewards account for the inconvenience. Your business is very important to us and we sincerely hope that you will return and allow us another chance to serve you. Sincerely, Gina Shah General Manager

"Thanksgiving"

4
18/11/2016

Had a little trouble finding this location mostly because of the directions pointed out from the interstate. Hotel itself is quiet and beds comfy room is clean staff friendly breakfast area small but was adequate for the crowd the day we were there.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to post a review. We appreciate your feedback. We are happy that your overall experience was good but do apologize for any problems you had finding us. We hope this did not detract from your stay. It was an honor having you as our guest. We hope you will return and allow us another opportunity to provide you with an exceptional experience. Sincerely, Gina Shah General Manager

"Traveling late at night, looking for hotel."

5
16/11/2016

Traveling east, we had zoomed right by Lexington, and thought we'd see what was available in Winchester. Perfect! Night Clerk was extra friendly and accommodating. Nice quick breakfast where we got to talk to the owner, a really pleasant, sweet person. Our room was immaculate and just what we needed. This was a great, economical stop and we will do it again! Highly recommend!!+++

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We appreciate your business and are happy that you enjoyed your stay with us. We strive to provide a clean comfortable stay for all of our guests and are glad that this was just what you experienced. Thank you for choosing to share your positive experience with other travelers. It was an honor having you as our guests. We hope your future travels bring you back this way again. Sincerely, Gina Shah General Manager

"Small Town Life"

4
16/11/2016

I have stayed at this particular hotel numerous times. They provide a small town atmosphere, and they always have clean rooms, a nice continental breakfast, and they go out of their way to provide hospitality. It has a central location, convenient to shopping, restaurants. Traffic can be a little noisy and heavy at times, but do-able.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with is us once again. It is always nice to see a familiar face. Your satisfaction is very important to us so we are thrilled to hear that your stay was pleasant and our staff was hospitable. It was an honor having you as our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

"Quick stop, a good nights sleep and breakfast."

5
15/11/2016

This was just a quick stop for us. On our way from Branson, MO to Virginia. After driving for 1000 miles, we needed a good nights sleep, which we got. The staff was friendly and took good care of us. It was a little hard to see the "sign on the hill" directing us to turn left.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip through Winchester. We are happy to hear that you had a good nights sleep and that our staff saw to your needs. We apologize for visibility issues with our 1/2 mile sign and will have someone take a look at it. Thank you for alerting us to this problem. Your business is very important to us so we hope that you will return and allow us another chance to serve you.

"Wonderful experience!"

5
08/11/2016

What a pleasant surprise to find engaging and welcoming staff, very clean rooms (we thought they were new) and an amazing breakfast bar with more variety than you could imagine. Somebody put very thorough and careful thought into planning this breakfast. The staff from start to finish were wonderful. I'll be back if only to sample the rest of the breakfast bar I couldn't try last time!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We appreciate your feed back and kind compliments. It is a delight to hear that you enjoyed your stay and we are happy that you liked the breakfast as well. We enjoy making our guests happy and will continue to strive to do so. Your business is very important to us so we look forward to welcoming you back. Sincerely, Gina Shah General Manager

"Nice motel"

5
06/11/2016

Motel was very clean & quiet, very pleased w/everything. This is a motel, in the sense that the rooms exit to the outside (no indoor corridor), but was still very nice & I felt very safe. If you are handicapped, the walk across the parking lot to the lobby for breakfast should be considered. Overall, I will stay at this Best Western again when in Winchester,KY.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are delighted to hear that your stay was quiet and clean and that you were pleased with everything. It was truly an honor having you as our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Clean, friendly, & good value"

5
28/10/2016

my room was quiet, clean and had a very comfortable bed. breakfast had great variety including eggs, sausage, gravy, biscuits, cereal. Great value. Hotel was well maintained. Staff was very friendly and showed great hospitality.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a clean, quiet, and comfortable stay. We strive to provide an exceptional experience for all of our guests and providing a variety of breakfast options is just one small way. We hope that you will come back and stay with us again the next time you are in Winchester. Thank you for being our guest.

"a very clean and comfortable hotel to stay in"

4
28/10/2016

Check in was a breeze with a very outgoing and friendly desk clerk. I had amassed enough points to stay a free night and the lady was very helpfull. The next morning at Breakfast the lady manager went out of her way to meet and greet everyone (perhaps a little overboard for first thing in the morning and not really in the mood for conversation) but she really did try to be accommodating and helpful.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review.We value your business so we are happy to hear you had a clean and comfortable stay and that our staff were efficient and friendly. Sorry for being so talkative at breakfast, we just want to make sure you were provided with the best service possible. It was an honor having you as our guest. Please, come back and see us again.

"good value"

4
25/10/2016

not exactly luxurious, but quite satisfactory and a good value for the money. surprisingly wide range of breakfast items. owner was clearly interested in her guests, as she approached people at breakfast and asked if everything was okay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to Winchester. We are happy to hear that you had a satisfactory stay and appreciate that you took the time to share your positive experience with other travelers. It was an honor to have you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

"Well pleased"

4
22/10/2016

We just stayed overnight. The staff was super friendly and helpful to recommend places to eat nearby. There is two floors to this establishment. We were located on the 2nd floor. My first impression of this place was that it was although it was older, it was very well maintained. This includes the the grounds and the room. Our room was very clean and it seems like the bed was comfortable. The heating and cooling system is older and the vent is located high up on the wall so this seemed to control the temperature well. My picky teen had no complaints so it was a plus! Good choice of breakfast items. Not far from restaurants and Walmart. Would recommend. smokers have to go across the parking lot due to a non-smoking rule from the city. My husband smokes, so it would have been nice to have a bench to go along with the smokers posts. This is no reason not to stay here though. Overall we were well pleased.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a pleasant stay and will definitely look into your suggestion about the bench. Your compliance with ours and our towns smoking policy is sincerely appreciated. We do hope that you will return and allow us another chance to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Second Chance Was Better"

5
19/10/2016

On a Thursday night in October I decided, around 10p, to pull over for the night rather than continue driving. I saw a billboard ad for a motel. I drove to the motel but they were full. I asked where they could send me. Best Western had already called this motel to let them know they had a few rooms left. I was very pleased to find the Best Western, great quality and lower price than my first choice would have been. And the breakfast selections were more numerous than I had ever seen before. I did not even know there was a blueberry cucumber yogurt.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy we were able to accommodate you during your recent trip to our area. We appreciate the great rating and kind compliments regarding our breakfast. We want our guests to know how much we truly appreciate all of you so providing a breakfast that most anyone can enjoy is just a small way for us to say thank you. It was truly an honor to have you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Very clean hotel and friendly staff!"

5
14/10/2016

This was our first trip to the Red River Gorge area and it was a last minute decision to visit. We were unable to book a cabin or lodge room in the direct area, so we hopped on Trip Advisor to find something within a 20-40 minute drive. We booked with Best Western in Winchester. We were hesitant since the Best Westerns in our area aren't the greatest. We are so glad we took a chance, as we were pleasantly surprised with the updates, cleanliness, friendly staff, and wonderful breakfast options. We will definitely stay again when in the area!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate that you chose to stay with us during your trip to Red River Gorge and are delighted to hear that you had an enjoyable experience. We strive to provide our guests with clean and comfortable rooms and are always looking for ways to update our facility and services to ensure our guests have the best stay possible. Providing a breakfast with both hot and cold items as well as fresh fruit and a variety of other choices is our way of showing our guests how much we truly appreciate your business. It was truly an honor having you as our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Healthy choices for breakfast"

4
13/10/2016

We enjoyed our stay here. Helpful and friendly staff. We were amazed at all the healthy options at breakfast. My family is mostly vegan, so we were impressed with the almond milk and soymilk and ground flaxseeds besides the usual breakfast items.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your stay and appreciate the kind compliments to our staff. Providing a breakfast that everyone can enjoy is our way of saying thank you to all of our guests. We truly appreciate your business and value your feedback. It is our hope that you will return and stay with us again. Sincerely, Gina Shah General Manager

"Great place to stay when visiting UK"

5
10/10/2016

We found reasonably priced, comfortable accommodations. Staff was very hospitable. Breakfast spread was better than expected. The wifi worked perfectly. It was worth the extra drive to get the value we had. Parking was easy. Ice and vending machines worked. Owner onsite. We will stay again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy that you had a pleasant stay and appreciate that you chose to stay with us. We know that there are many options when choosing a hotel in our area so we try to do what we can to show our guests how much we appreciate all of your business. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Very nice stay."

4
07/10/2016

This is a 2 story older property with no elevator and it has outside corridors. That being said, it is really well maintained, has been updated so that it is quite comfortable and turns out to be a really good value. The rooms were of good size with the sink being at the end of the room. The shower and toilet were in a tiny separate enclosure making it a tight fit at times. The bed was comfortable and everything was quite clean but there was a lingering smell of cleaning solution in our room. The free wifi worked well. Breakfast was varied and tasty with plenty of choices. The staff were all very friendly and accommodating. Recommended.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad you had an enjoyable stay and were able to have breakfast with us. We know there are many options when choosing a hotel so we are always looking for ways to update our facilities and improve our services. We sincerely appreciate the opportunity to have you as our guest during you recent visit to Winchester and hope to see you again on your next trip.

"Family visit"

5
04/10/2016

Every staff member we met were very gracious and ready to help in any way. Very nice, clean and comfortable Hotel. The Breakfast has more selections than I have ever seen on a Breakfast Bar. We have family that lives in the area and we visit two or three times a year. This will be our Hotel of choice when in Winchester, KY

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and sincerely appreciate the kind compliments. We value your business and will continue to strive to provide the best service possible for you and our other guests. Thank you for staying with us. We look forward to seeing you again on your next trip. Sincerely, Gina Shah General Manager

"Suprising excellent stay"

5
03/10/2016

Pulling into the hotel you are greeted by a sign that states something like, "Stay with people that care". The staff truly lived up to this. From the initial check in, they asked if my grandmother was okay climbing stairs, when we stated she couldn't they switched her to the ground floor, no problem. Every morning at breakfast the staff asked if there was anything we needed from breakfast items or items for our room. On our way back from breakfast we were greeted by several housekeepers who also asked if our room needed to be cleaned or if we needed anything. I have never stayed at a hotel where I felt so well cared for. I would expect this level of caring from a resort. We were in town for a family reunion and many of our family members commented on how old this hotel but stated it had a good reputation for caring for their guests. The hotel may not look like much on the outside but the provided outstanding service.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the kind review. We sincerely appreciate the compliments regarding our staff and services. We are happy to hear that you had a positive experience and we will continue to do what we can to ensure our guests feel welcome and at home while staying with us. It was an honor to have you and your family as our guests. We hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Peaceful Night in Kentucky"

5
01/10/2016

After attending a University of Kentucky winning football game and heading back to West Virginia, we had made reservations to stay at this Best Western in Winchester. Having stayed there before, upon arrival we noticed the property had a new face and looked great. We recommend this property and will stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us again. We are delighted to hear that you enjoyed your stay and are happy that you noticed some of the improvements we've made since your last visit. We will continue to do what we can to ensure that our guests are provided with the best service possible. Again, thank you for staying with us. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Very nice place to stay"

4
29/09/2016

The beds are very comfortable, but the bed coverings are thin (need a thicker blanket). I advised the owner. The room was neat and clean, the TV, internet, and HVAC all worked great. The breakfast had lots of variety and was very good and fresh. The employees and owner were very helpful and concerned about our stay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to have been able to provide with a clean and comfortable stay during you recent trip to our area. We will look into getting thicker blankets. Your business is very important to us so we hope that you will return and allow is another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great value"

4
27/09/2016

Do not let appearances fool you. This older facility is clean and well maintained. Our room was spacious, had comfortable beds and a kitchenette with pots, pans and utensils. Staff was friendly and helpful. Breakfast in the adjacent lobby was good and had a lot of choices.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you had an enjoyable stay and appreciate that you chose to share your positive experience with other travelers. It was truly an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"NOT A BAD PLACE"

4
26/09/2016

i booked through booking.com maybe not smart as better deals if you book through Best Western stay at best western so many nights then get a free one ..We were turned off BW few years back with bad stay that management would do nothing about ...Not here though but was afraid from past experience ...booking.com we kept getting more and more deals through booking we decided to give it a go.was very well priced ...it is off the main road over by some car lots which made it quiet ...when we pulled up I was a bit afraid of what we were going to find the windows looked like they hadn't been cleaned in some time ...but the room was clean, bed was comfy linens soft ...room was smaller than some we have stayed in but was everything we needed for a one night stop NEEDS NEW A/C very loud liked the parking close to the room . but we were on second floor if stairs are issue ask for first ..few ppl out on walk-way smoking...We asked for a receipt on check out and the front desk refused because we booked through a booking site ...Not sure why ..But would have been nice to know charges were right .I would stay again for that price if ever in that town again .

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank for taking the time to write a review. We apologize that you did not get your receipt. It was a mistake on our end and we will try to send one to you as soon as possible. I will make sure the windows are cleaned (if it hasn't already been taken care of) and will look into the issues you encountered with the A/C. We are happy that your overall stay was good and hope that you will return and allow us another chance to provide you with an exceptional experience. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Best customer service EVER"

5
15/09/2016

We were moving and nothing was going as planned. They changed our reservation 3 times to accommodate our changes and did it cheerfully and without extra cost. Rooms flawless and breakfast buffet incomparable! Huge selection of hot and cold food of the highest quality, only the best!. I now live in the area and ALL my guests will stay here!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the positive review! Moving is stressful so we were happy to help in any way we could. Your compliments and recommendation are greatly appreciated. We will work hard to ensure that our service and product continue to improve. Thank you for being our guest. Sincerely, Gina Shah General Manager

"LATE NIGHT ARRIVAL"

5
13/09/2016

We arrived very late at night with a reservation we made minutes before arrival. The night clerk was prompt and professional. Our room was quiet with a perfect temperature leading to an excellent night's sleep. Breakfast had an amazing selection of food choices. Top notch stay!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the compliments to our staff and facilities. We appreciate that you chose to share your experience with other travelers. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"Hotel stay"

3
12/09/2016

Just average. Shower floor was either stained (plastic) or not clean. AC vent was terrible dirty. Towels were dusty. Room and service were very nice. Just a hotel in a smaller town and the room needed to be freshened up and checked prior to our arrival.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely apologize for not exceeding your expectations. We strive to provide an exceptional experience for all of our guests and are sorry that this was not what you received. We will look into the cleanliness and maintenance issues that you encountered and will make sure it doesn't happen again. Thank you for alerting us to these problems. Your business is very important to us so we hope that you will consider giving us another chance. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Not bad, great bed, polite staff, tiny bathroom"

4
10/09/2016

Not bad for a one or two night stay. Appeared clean, breakfast was not terrible. You may have sit at a lean on the toilet because it so tight and the toilet paper roll is right in the way of the sitting area. It is TINY, a closet with a tub.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are happy to hear that your overall experience was good. We do apologize if the bathroom wasn't to your liking. We have a couple of kitchenette rooms with larger bathrooms that we would be happy to let you look at the next time you are in town. We hope that you will return and consider staying with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Excellent experience"

5
29/08/2016

Stayed there on two separate occasions this summer while on business travel. The property is easily accessible from I 64 and convenient to restaurants and gas / convenience stores. It is nicely maintained - the parking lot looked like it had recently been re-blacktopped, the sidewalks were clean, the rooms updated, and fresh paint. It appears the owner(s) are diligent in keeping the property up. The breakfast was good - the standard Best Western setup, and the desk personnel courteous and helpful. Will definitely stay there again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that both of your stays were enjoyable and that you had a clean and comfortable experience. We appreciate your business and look forward to seeing you again. Sincerely, Gina Shah General Manager

"Good service and room"

5
28/08/2016

Enjoyed our stay there, will stay there if I return to Winchester, KY. Would recommend this hotel to my friends or family. The only thing about this review, is you are asking for too many characters. the

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and sincerely appreciate your recommending us to others. Thank you for being our guest while in Winchester. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Great stay"

5
21/08/2016

This hotel is excellent! Great friendly staff, clean rooms, and very well kept. A bit off 75 but well worth the short drive. Upon arrival the lady checking us went out of her way to make sure everything was good. There was an excellent breakfast for a Best Western.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are thrilled to hear that you had an excellent experience. We appreciate your compliments regarding our staff and the breakfast and hope that you will stay with us again the next time you are in the area. Thank you for being our guest. Sincerely, Gina Shah

"Good Rest!"

4
13/08/2016

The only complaint would be the air conditioners are in the room near the bathrooms and were making the carpet wet. The lady behind the counter may have been a bit leery of a bunch of motorcycle people not sure exactly what she said to one of our people. Anyway, the breakfast was awesome! Good place to rest!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad to hear that your overall experience was good. However, we do apologize for the issue with the A/C unit in your room and are sincerely sorry if anyone in your party was not treated with the utmost respect and courtesy that we pride ourselves on. It was an honor having your group as our guests. We hope you will return and allow us another chance to serve you. Sincerely, Gina Shah General Manager

"Great place "

5
12/08/2016

Very clean and comfortable. The Staff and owner were very friendly and helpful. Wonderful, healthy breakfast. Convienent to major roads. Price was right. Can't be beat. We will be back when traveling through.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy that you had a clean and comfortable experience and were able to enjoy a healthy breakfast. We truly appreciate the kind compliments and look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Kind, helpful, friendly staff and wonderful healthy breakfast"

5
07/08/2016

The staff that checked us in and out were extremely friendly, helpful and kind. The breakfast was superb and healthy with chia seeds, ground flax seeds, raw pumpkin seeds, dates, blueberries, sliced fresh peaches, Greek yogurt, and lots more. This was the most healthy breakfast I've had at any hotel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our staff, I would like to thank you for the wonderful review. We appreciate your business and are truly happy to learn that you enjoyed your stay with us. Thank you for sharing your experience with other travelers. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"A Great place to stay!"

4
06/08/2016

This is one of the friendliest hotels that I have ever stayed. The service from check-in to check-out was very good. The room was nice and very clean. Their breakfast bar is great with even many healthy options. I highly recommend this Best Western. It is a little ways off of the interstate, but well worth a short drive.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the positive feedback. We know there are many lodging options that are closer to the interstate so we greatly appreciate that you chose to stay with us. It was an honor having you as our guest so please come back and see us again. Sincerely, Gina Shah General Manager

"HOSPITALITY !!!"

4
01/08/2016

Located near the interstate (I-64 and I-75) and major highways, but distant enough to limit road noise, the site offers convenient access to the Lexington region; the city of Winchester is also well worth a visit. Pulling into the hotel lot, one is likely to immediately wonder "how does this 2 story, outside entry hotel, with no view, rate a 4 or 5?" (I know I asked myself that very thing). Then you go in the office, and meet the staff or the owner (Shout out to Ruby and Mrs Shah). Kentuckians are renowned for their friendliness and hospitality, and it clearly shows here. The room was very spacious, very clean, and well-appointed, with central (but individually room-controlled) heat & A/C (not the units built in beneath the windows. Some noise is evident outside the door as luggage is wheeled by, but not bothersome. The bedding and pillows (plentiful) are incredibly comfortable. The pool is exceptionally clean, large, deep, and very pleasant, both in its temperature (I'm guessing 78-79 degrees) and in the absence of chemical aroma or taste. There are no elevators; if stairs are an issue, I suggest a first room or suite, but pool access is located on the second floor. The breakfast (hot and cold) buffet offers a very diverse selection, and is likely to satisfy any desire or particular dietary need. The PEOPLE make the BIG difference here. I would not hesitate to stay here again when in the Lexington or Winchester area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for such a wonderful review! We truly appreciate your kind compliments and the time you took to write such a detailed review. We know that there are many options when choosing a hotel in our area so we appreciate that you chose to give us a chance. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

"stayed at better places"

3
31/07/2016

stayed at better bestwestern hotels,had room next to people that opened and closed there door to the outside very loudly about 100 times with people coming and going and going outside to smoke.had problem with itching all night don't know why,if soap used to wash sheets or what,was going to stay 2 night but only stayed one because of that.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are sincerely sorry for not exceeding your expectations. We strive to provide all of our guests with an exception stay and apologize that we did not do so for you. Please know that we are looking into the problems that you encountered and are focused on improving. We hope that you will consider staying with us again. Sincerely, Gina Shah General Manager

"BEST BEST WESTERN EVER!"

5
27/07/2016

The stay at this Best Western was nothing but a pleasure. Friendliest staff. Very helpful. They truly desire to make you feel at home. Cost was very reasonable for the quality compared to other local hotels.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the honor to have had you as our guest and are delighted to hear that you enjoyed your stay. Thank you for sharing your experience with other travelers. We hope to see you again the next time you are in Winchester! Sincerely, Gina Shah General Manager

"Best is an accurate description"

5
25/07/2016

We booked this room when we couldnt find a room in Lexington. What a find! Very nice accomodations for any price. The room was clean and comfortable with a fridge and microwave. Nice quiet location away from the highway and about 20 minutes to Lexington. As others have said the breakfast was outstanding and the service beyond compare. They have shower gel and shampoo despensors in the bathroom. Very efficient and useful. The woman at the desk for breakfast and checkout was so nice and welcoming. it felt as if we were guests in her home. I would recommend this hotel in a heartbeat,

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear that you had an enjoyable stay and appreciate that you chose to share your positive experience with other travelers. Your business is truly appreciated and we hope that you will choose to stay with us again the next time you are in the are. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Will stay there again!!!"

5
24/07/2016

Will absolutely stay there again. Rooms were very nice and clean. The very best Continental warm breakfast !!! All people were so nice!!! Made to feel at home!!! Pool was nice!!! Parking right at our door. If for just a weekend get away or visit for shopping in Lexington I would absolutely stay here !!!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay. We strive to provide an exceptional stay for all of our guests and are happy to see that we were able to do so for you. We thank you for choosing us and look forward to seeing you again. Sincerely, Gina Shah General Manager

"Better than I thought"

4
23/07/2016

The room was clean, air condition worked very good, the staff was soooooi kind, patient & courteous. Every time we left we came back 2 a made up bed and neatly folded new towels. Stayed a week & completely very satisfied with my stay here...price was reasonable & pool was ??

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to Winchester. We are sincerely happy to hear that you enjoyed your stay with us and we appreciate the kind compliments regarding our staff. It was a delight having your as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Ark Encounter trip"

5
23/07/2016

Went to Williamstown,KY to see Noah's Ark and this motel for Best Western had the best rate. Best breakfast assortment i have ever had! Nice sleep and no complaints at all! Motel is easy to get to and is about 40 mile from the Ark There are lots of fruits to select to add to cereal or just eat seperate. Loved it!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you had a good nights rest and enjoyed our breakfast. We appreciate your business and we appreciate that you chose to share your positive experience with other travelers as well. Whether you're visiting an area attraction or just need a mini vacation, we would love to have you as our guest again. It was an honor serving you. Sincerely, Gina Shah General Manager

"This is a yes!!"

5
20/07/2016

I would definitely stay here again! The room was clean! Linens were fresh. Pillows were a little lumpy but not too bad. The room had all the amenities of a more costly room but at a manageable price. The breakfast was very good! I've never seen an oatmeal dispenser before?!?! Pretty impressive! The bottom line is that it was a very acceptable room at a very acceptable price . I will definitely stay here again. Thank you Gina!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
You are most welcome. We would actually like to thank you though. It was truly an honor having you as our guest and we appreciate the great review. We are happy that you enjoyed your stay and delighted to hear that you were impressed with the breakfast. Your business is greatly appreciated. We are looking forward to seeing you again. Sincerely, Gina Shah General Manager

"Great place for a getaway"

5
20/07/2016

We were on an overnight getaway and the hotel was perfect for us. The staff was extremely friendly and helpful. Breakfast was unbelievable. Multiple cereal choices, including some gluten free, the normal eggs, bacon, sausage, hotcake biscuits and gravy, plus fruit, yogurt and juices. They also had soy milk and almond milk. The room was clean and had very comfortable beds. We will be recommending this to friends who have to visit the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that your recent stay was clean and comfortable and we truly appreciate the compliments regarding our staff and services. Your recommendation to friends means a lot to us and we will do whatever we can to ensure that their experience is as positive as yours. It was an honor having you as our guest. We hope to see you again in the future. Sincerely, Gina Shah General Manager

"Helpful, friendly staff"

4
18/07/2016

We were exhausted from a long day of driving. We showed up late and still were able to receive a great room. The clerk was very friendly and helpful in making our stay worth while. The parking was lacking but despite that small set back the room was comfy, internet service was reliable and the room was quiet. We got a discount because of a small problem with the sink. Something that caused absolutely no problem for us. It meant more that the cleark asked if that would be a problem and after a resounding no.. she allowed us to have the room. I was so thankful and the clerk was more than helpful in making our stay as comfortable as possible. Next morning despite coming in late they were willing to make sure we had some breakfast and help us keep on our trip.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. It was truly a pleasure to have you as our guest and we are happy to hear that you enjoyed your stay. We appreciate your understanding regarding the issue with the sink and thank you for choosing to stay with us anyway. We hope that you will return the next time you are in Winchester and allow us another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Wonderful Experience"

5
15/07/2016

Wonderful customer service, clean room & property, wonderful breakfast! Traveling from Kansas City to Washington DC. Stopped for the night. Great rate and exceeded our expectations in the most positive way. Will definitely stay again when in the area!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are happy to have been able to provide you with a clean and comfortable stay during your trip. Your compliments regarding our breakfast, staff, and facilities are greatly appreciated and we thank you for sharing your experience with other travelers. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Well satisfied!"

5
15/07/2016

This hotel wants you to be satisfied with every aspect of your stay and they are eager to do whatever it takes to accomplish the task. Gina went to great length to be certain we were being taken care of and were happy with everything for our stay. I would recommend this hotel to anyone who is looking for a clean, comfortable and caring place to stay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We know there are many options when choosing a hotel so we thank you for giving us the opportunity to serve you. Our guests satisfaction and comfort are our top priority so we are always looking for little things that we can do to make our guests stay more enjoyable. It was an honor having you as our guest. Please come back and see us again. Gina Shah General Manager

"Great Breakfast"

5
15/07/2016

My family was pleasantly surprised at the quality of the breakfast this hotel provided. The pool was well maintained, the rooms were well kept, and the service was top notch. I would recommend this to any one.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We are delighted to hear that you had an enjoyable stay and are proud to have been able to provide you with great service and a clean and comfortable stay. It was an honor to have you and your family as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Very good service."

5
14/07/2016

Christie at the front desk told us about the blue isle restaurant. It was amazing. The breakfast at the motel was great. More items than we have ever seen at a best western and we stay at them all the time.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank your for taking the time to leave a review. We are happy to hear that you enjoyed your stay and were able to have breakfast with us. We appreciate your loyalty to our brand and hope that you will stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Hotel Stay"

5
11/07/2016

This is the best hotel I have ever stayed at. My husband and I go out of our way to stay here when we travel. The stay is friendly. Every room has a folder with lists of local points of interest. They stay is always helpful and professional.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We are thrilled that you enjoyed your stay and thank you for the wonderful compliments. Your loyalty to our hotel is sincerely appreciated and we look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great place to stay!"

5
07/07/2016

Great hotel in Winchester, KY. For the price, it can't be beat. Hotel is clean and the beds are comfortable. The lobby has been recently updated and has greatly improved the hotel's breakfast area. Well done! I have stayed here many times on my way south and back. I have never been disappointed.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank for the awesome review and for sharing your experience with other travelers. We are delighted to hear that you enjoyed your stay and appreciate the kind compliments. We enjoyed having you as our guest once again and look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Awesome!!"

5
07/07/2016

Very friendly and clean!!! I would totally stay here again and recommend it to anyone! Friendly staff! Breakfast was amazing! Always fresh! I say keep up the good work! Gina the owner is always around to make sure everything is ok! What an amazing place to stay!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you so much! We are delighted to hear that you had an enjoyable stay and appreciate that you chose to share your experience with other travelers. It was truly an honor having you as our guest. We hope to see you again in the near future. Sincerely, Gina Shah General Manager

"Clean, comfy, and super breakfast"

5
04/07/2016

The stand out of the hotel is certainly the free breakfast. It is a small space, but PACKED with options. Gluten-free cereals, huge topping bar, eggs, potatoes, etc. Room was standard, but clean. There were at least 3 locations letting me know the front desk had some toiletries if you had forgotten something. Friendly greeting at breakfast by the manager (I assume) who was also doing some grunt work of restocking breakfast goodies. Pool was available off the road and had a tube floating with lounge chairs. Didn't swim, but seemed clean.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a clean and comfortable stay and appreciate the kind compliments. We appreciate positive feedback and do hope that you will return the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Perfect hotel for a quick stop!"

5
04/07/2016

Stopped in the middle of the night on our way home from a family vacation. We were all exhausted and just needed a place to stay. Check-in was super fast. We were in our room in a matter of minutes. Rooms were spacious, and very clean. Continental breakfast included a wide variety of fresh fruit (watermelon, cantaloupe, grapes, pineapple), oatmeal, toppings, cereal, yogurt, muffins, biscuits and gravy, and a nice coffee bar...and more! People at the front desk were extremely friendly and helpful. This was a wonderfully well-run hotel, and we would definitely stay again on our way through Winchester.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay and appreciate the compliments. Your business is very important to us so we will do our best to make your next stay even more memorable. We look forward to seeing you again. Gina Shah General Manager

"It was OK -- but not 4 or 5 OK."

3
03/07/2016

It was OK. I wouldn't say it was a 4. Granted, the day we were there the computer system was down and the lady at the front desk was kind, but a bit frustrated. When I told her the room was prepaid through Hotels.com, she said they don't do that. Um, my credit card says clearly they do. It all worked out in the end, but I was nervous giving my credit card information with her skepticism. At first, she tried to put us in a room and explained we might see a fan in there because there was a water problem, but just put the fan outside our door. When we went into the room, the carpet was still damp, there was a musty smell and two industrial fans going full blast. Um, no thanks. So, we asked if we could have another room and understood if it would have to be on the second floor. She said sure, and gave us another first floor room... why didn't she just do that in the first place? Why put guests in a room that still has towels on the floor and two industrial fans going full blast to dry out a rug? Once we were settled into the new room, which now smelled musty to me, but it probably was just from my previous experience in the other room, the A/C was quite loud, the bathroom very tight in which to maneuver, the "decorative" pillow on the bed had a stain on it (I moved it to the closet as soon as we got in) and the top sheet was quite worn. Other than that, the room was clean, the WiFi free, and the cable offered enough options. It was good to be able to back right up to our door and unload and unload our vehicle. The morning crew did a very good job setting up a breakfast with many options -- including fresh fruit to help balance out the carbs you can always count on at free hotel breakfasts.They were very nice, even refilling coffee tableside. But then they got very pushy about the BW Rewards thing, and just so I could get out without getting rude about it, I signed up for it. For the money -- it was $80 bucks for a nonsmoking king-size -- it was good, but four out of five? I think not.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your honesty and sincerely apologize for any issues you encountered during your stay. Your feedback is very important to us so we will be using this review to help implement improvements to our hotel and services. We hope that you will consider staying with us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Attended a wedding'"

4
29/06/2016

The Location was perfect. The room was clean and fresh, the staff was very friendly and helpful. We travel this area several times a year and we will return to Best Western. Very good breakfast. The owner was very friendly and attentive to all guest.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for selecting us as your hotel while attending such a special occasion. We are happy to hear that we were able to provide you clean and comfortable accommodations and sincerely appreciate your compliments regarding our staff and services. Your business is very important to us so we hope to see you again on your next trip. Sincerely, Gina Shah General Manager

"Very Nice!"

5
29/06/2016

We were pleasantly surprised with our overnight stay here. The rooms were clean, with all amenities provided. The beds and pillows were comfortable. The breakfast was very good. Would definitely stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent trip to Winchester.We are happy to hear that you enjoyed your stay and appreciate your loyalty and trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your business. We look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Day time need"

5
27/06/2016

We were traveling from NY to MO and needed to spend the day in Winchester. We checked in at 6am and was greeted with a complimentary breakfast worthy of a 4 star hotel. Quick check in, friendly staff. Older hotel but very clean and well maintained. Microwave and fridge in room along with hair dryer, iron and coffee pot. Great water pressure and lots of hot water. Driver was able to sleep 8 straight hours with no noticeable outside noise. Outside pool. Only complaint was wifi dragged if more than one person in room was tranaferring lots of data.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while in Winchester. We sincerely appreciate the positive review and thank you for sharing your experience with other travelers. We are happy to hear that you enjoyed your stay but do apologize for the problems you encountered with our WI-FI. We will contact our computer tech to see what can be done to speed up download/upload. Thank you for informing us about this issue. Your business is very important to us so we hope that you will return and allow us another chance to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Older hotel but very clean and well maintained"

4
26/06/2016

This is an older hotel but it was very clean and well maintained. The woman at the desk at check-in was very friendly, professional, and helpful. She even gave us a nice recommendation for a local restaurant. Upon check out we met one of the owners. She was also very professional, courteous and friendly. The breakfast was good, very typical of the complimentary breakfast. We would stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave such a nice review. We are truly happy that you enjoyed your stay and appreciate the kind compliments. We value your business and hope that you will check back in with us the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Small older hotel just far enough off the interstate"

4
23/06/2016

The rooms are newly redone, clean and comfortable. All the amenities you need are provided. The breakfast bar is fairly large with something for pretty much everyone; no fresh eggs, but hard boiled and pre-made scrambled patties are available along with sausage patties. The rooms are quiet and can be dark for sleeping. There are several restaurants close by and a swimming pool if you are looking for a swim.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are happy to hear that you enjoyed your stay and were able to have breakfast with us. It was an honor having you as our guest. We hope that you will stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Run more like a B&B"

5
20/06/2016

We read the rave reviews and were curious. Gina and her staff were all very engaging and wonderful. They go above and beyond what you expect for a budget hotel. The breakfast offered a great selection of options. HIghly recommend if you are staying in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We are delighted to hear that you enjoyed your stay. We know that there are many options when choosing a hotel and sincerely appreciate that you chose to stay with us. Thank you for recommending us. It was an honor having you as our guest and we look forward to welcoming you back soon.

"Awesome breakfast, friendly staff"

5
19/06/2016

Room was clean and comfortable for our family. The staff was friendly. Breakfast was the best part. After spending the day before eating lots of junk at Holiday World, it was nice to have a healthy breakfast. The oatmeal bar was the best I've ever seen. Plus eggs, sausage, sweet potatoes, waffles (I had whole grain topped with strawberries & blueberries), even soy milk and coconut milk! We were so impressed. Will come back.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us on your return trip from Holiday World. We are delighted to hear that you enjoyed your stay and appreciate your compliments regarding our breakfast. We want our guests to know how much we appreciate all of you by giving you a full range of options for breakfast. We hope that by doing this we are giving you a positive start to the day. We truly appreciate your business and look forward to seeing you on your next trip. Thank you for being our guest. Sincerely, Gina Shah General Manager

"TOP NOTCH STAY"

5
18/06/2016

I seldom give out a "Top Rating" for any place but this Best Western deserves the attention. First off, it's a Motel & it is right off Highway 64 for quick on & off access. The room was super clean and the bed was comfy, quiet for a great night sleep. Breakfast simply STEALS the show! If you can not find something to fuel your beast - than you are NOT hungry - simply said. Not your pasty, cereal, coffee & go run-of-the-mill stuff. They do offer these choices plus eggs, sausage, biscuits & gravy, potatoes, juices, milk, BUT - they have an OATMEAL BAR with everything imaginable to add - chia seeds, flax, pumpkin seeds, raisins, etc and holy cow you can choose between soy and almond milks to top it off. GREEK yogurts, fresh fruits and organic juice boxes. INCLUDED with your stay. I was impressed. Check in/out a snap and the friendliest staff I've encountered - EVER. If you're driving thru or planning a few days - Definitely stay here

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for the awesome review! We are thrilled to hear that we exceeded your expectations and are truly happy that you enjoyed your stay. Thank you for sharing your lodging experience as well as our breakfast options with other travelers. It was an honor having you as our guest. Do come back and see us again. Sincerely, Gina Shah General Manager

"Old Style Motel with Great Service"

5
16/06/2016

The breakfast was outstanding with a wide selection of items both hot and cold. Boiled eggs, fried eggs, potatoes, biscuits, sausage gravy, three kinds of oatmeal and 20+ toppings for anything. The people taking care of the breakfast were helpful and courteous and responded immediately to any request. The staff was very helpful both at checkin and breakfast and responded immediately to a request for an extra blanket. We will definitely stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while in Winchester. We sincerely appreciate the positive review and thank you for sharing your experience with other travelers. We are happy to hear that you enjoyed your stay and where able to have breakfast with us. It was an honor having you as our guest. We hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Nice hotel"

5
15/06/2016

We had a nice stay. The check in was easy and pleasant. The woman working was so welcoming and informative. She really did make us feel right at home after a long day. With that being said the rooms are very spacious and appeared clean. The mattress was ok, comfortable enough to rest. The decorations in the Loby and rooms have been updated and are modern. The rooms do look very pretty. The only bad thing is our room has a stale smoke smell. The smell isn't too strong, but its there. Room has all the amenities fridge Coffee maker Iron Microwave Desk I would stay again i hope they continue to update the rooms and hotel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel during your recent stay in Winchester. We truly appreciate the awesome review and thank you for sharing your experience with other travelers. Our goal is to exceed your expectations at every opportunity. We genuinely hope your time with us was comfortable, efficient and enjoyable. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We hope that you will choose us again the next time you are in Winchester. Sincerely, Gina Shah

"Best experience"

5
11/06/2016

I will continue to stay here every few month when I visit my sister. Great place, great staff and great breakfast. We loved the variety of options served. I have very very picky eaters and this was great!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent trip to Winchester.We are happy to hear that you enjoyed your stay and appreciate your loyalty and trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your business. We look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

"KY vacation"

5
11/06/2016

Enjoyed our stay at Best Western in Winchester KY. The room was clean and the bathroom was great. Breakfast was great also. We were late for breakfast and staff was very happy to keep it out for us! Hotel staff called the room after check in to see if we needed anything and if anything needed changing. Very nice place to spend the night.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for choosing us as your hotel of choice while in Winchester. We are delighted to hear that you enjoyed your stay with us. We love to make our guests happy so it was no problem leaving the breakfast out for you to enjoy. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We hope that you will consider is again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great service"

5
08/06/2016

This is just one half mile off the highway and so worth the short drive. you will not be disappointed, the rooms are clean and the beds are nice. The breakfast will appeal to ANY type of special diet you may need. And to any appetite as it has so much in such a small clean area. Will return in the fall as it is half way on my trip.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We truly appreciate your business and trust in us. I am happy to hear that our staff and services met your needs and that the breakfast exceeded your expectations. Thank you for allowing us the honor of being your hotel while in Winchester. We look forward to seeing you this fall. Sincerely, Gina Shah General Manager

"Very nice, clean hotel in nice area"

5
08/06/2016

This Best Western is a very nice, clean hotel in very good repair. The staff are very pleasant and helpful, and the free breakfast is well above average. Everything in the room and bathroom functioned as expected. The area of town where the hotel is located is very nice.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are truly happy to hear that you enjoyed your stay and appreciate the kind compliments regarding our staff. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Plumbing Time Blues!!"

5
06/06/2016

Excellent hotel. Rather than spend the evening watching the plumber, we decided to head to our local Best Western for a good night's sleep. Super hotel--great rooms-wonderful beds-basically just a good night. I would recommend this hotel to anyone.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We are happy to hear that you enjoyed your stay and sincerely appreciate your recommending us to other travelers. Your business is very important to us so we hope that you will stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Clean rooms, Great value"

5
04/06/2016

One of the nicer places to stay in this area. The staff was great the rooms were quiet even though it was practically full. Very clean and a huge breakfast assortment. Great value for the money. Would stay at this location again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to have been able to provide you with a clean and quiet place to stay and are delighted to hear that you would stay with us again. Please know, we will do whatever we can to ensure that we are deserving of you loyalty. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Stay where people care"

5
03/06/2016

Pleasant checkin with new staff member in training. Clean quiet comfortable room. Great breakfast! for the healthy conscience who also like a slightly different twist on the typical free hotel breakfast. There were many gluten free options, higher end yogurts with a large verity of toppings. You can tell that Gina, the General Manager, who also coordinates the breakfast, really cares about people. I will definitely stay again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for taking the time to write a review. We are happy to hear that your room was quiet and comfortable and that you were able to have breakfast with us. Our goal is to provide exceptional service as well as an exceptional experience for all of our guests. We enjoyed having you as our guest and look forward to seeing you again. Sincerely, Gina Shah General Manager

"Best Western Winchester Stay"

5
01/06/2016

Hotel has been extensively remodeled since our last stay in January 2014. Improvements have made this hotel an acceptable stay location for us. The continental breakfast is way above par compared to others we have sampled. The staff was friendly and helpful.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are delighted that you were able to return and see some of the improvements that we have made and are happy that you enjoyed your stay. Thank you for making us your home away from home. We look forward to seeing you on your next visit. Sincerely, Gina Shah

"Wow, what a breakfast!"

4
31/05/2016

We stayed at the Best Western in Winchester on our drive home after a week's vacation in Virginia. After checking in and getting to our room, we discovered the carpet outside the bathroom was sopping wet. The front desk clerk apologized profusely and quickly, without question, moved us to another room. The room amenities were typical to what you would expect in an establishment such as this. The real standout was the free breakfast in the morning. What a selection! I don't think I've ever seen so many different and unique cereals offered together like that. We usually pass on the hotel breakfast and find a nearby restaurant, but the breakfast at the Winchester Best Western was too good to pass up!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We apologize for any inconvenience that you experienced while staying with us. I am glad to hear that we were able to take care of the issue immediately. We appreciate your business and are happy to hear that the rest of your stay was enjoyable. We enjoyed having you as our guest and hope that you will consider us again in the future. Sincerely, Gina Shah General Manager

"Friendly, clean and comfortable"

5
29/05/2016

Both managers were awesome! Joyce checked us in with our coupon and upgraded us to a king for the same price! Gina circulated among the guests at a great breakfast! There were 12 kinds of cereal!!! Room was clean and comfortable!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and are delighted to hear that we were able to provide you with exceptional service. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Nice Hotel"

4
29/05/2016

We usually stay at Best Westerns when we travel and find them to be nice and this one did not disappoint. The room was clean and quiet with all the amenities i.e. flat screen TV, microwave, coffee etc. The complementary breakfast was nice with a good selection which included scrambled eggs, several cereals, waffles and fruits. The General Manager Gina Shah went out of her way to make sure our stay was a satisfying one. I would defiantly stay at this hotel again if I'm ever in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the positive feedback and your loyalty to our brand. We are happy to hear that you were able to enjoy some of the many amenities we provide. It is our hope that you will return and allow us another opportunity to serve you. It was an honor having you as our guest. Sincerely, Gina Shah General Manager

"Very good experience "

4
25/05/2016

We stopped at this hotel to get some sleep after 9 hours on the road. It was a pleasant surprise! Room was clean, fairly spacious, with plenty towels, flat screen tv, refrigerator, coffee maker and very quiet. Breakfast was one of the best we have had in our travels. Rich choices ranging from organic teas, organic cereals, fresh fruits, yogurt, if you are in a hurry, you can grab a bottle of water and fruit of your choice to go. They offered juices, regular milk and almond milk, wow, it was great. I took several pictures of the breakfast choices! Excellent experience. Highly recommend.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you had a positive experience and loved seeing the pictures you posted. We would also like to thank you for sharing some of the amenities that you enjoyed. Our guests happiness is our top priority so we are always looking for ways to improve. We appreciate your business and hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Clean room, nice breakfest"

5
25/05/2016

Got here late at night. The front desk girl worked efficiently. The room is very clean.Very quite at night. The breakfast is very good. You have tons of choices for yogurt and juice. The general manager Gina Shah is very kind-hearted. Recommend!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. I sincerely appreciate the kind compliments regarding our staff, facilities, and myself. We strive to provide a clean and comfortable experience to all of our guests and are happy to hear that we succeeded. We enjoyed having you as our guest and hope to see you again in the future. Sincerely, Gina Shah General Manager

"Chance visit - nice place"

5
24/05/2016

Clean, organized. Friendly and helpful staff. Clean rooms with very comfortable beds. I was on a motorcycle trip and the staff provided some rags (old towels) to clean and wipe down my bike as it had been raining. They offered a free breakfast in the morning, which was good with a range of offerings that would please most. Fruits, cereals, juices and toast or waffles. Also biscuits eggs and sausage if you wished. Had some direction questions and staff was able and happy to help with that as well. Nice place, pleasant stay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and sincerely appreciate the positive comments. We value your business and hope that your travels bring you back to our area again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Good Stop for the Night Outside of Lexington"

4
22/05/2016

This Best Western meets the basic requirements, clean, comfortable bed, quiet and in a safe area, The motel is just east of Lexington. Great breakfast buffet with many items to choose from, including many toppings for your yogurt or oatmeal: flax seed, nuts, chia seeds and so on.... Owner present at breakfast and very welcoming.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for leaving a review regarding your recent stay with us. We are happy to hear that we were able to provide with a clean and comfortable stay and appreciate your trust in us. We value your business and hope that you will stay with us again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great place to stay!"

5
22/05/2016

This was a nice motel and we would stay again! The staff was helpful and friendly. The room was clean and comfortable. The continental breakfast was good. Was easy to find off of the highway. It was cool, raining and late so did not use the pool.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for your review and for choosing to stay with us while in Winchester. We are very happy to hear that you had a clean and comfortable stay and were able to have breakfast with us. Summer has been slow getting to us this year but hopefully, you'll be able to enjoy the pool on your next trip. It was an honor having you as our guest. We look forward to welcoming you back , soon. Sincerely, Gina Shah General Manager

"A good experience"

5
20/05/2016

I can always count on Best Western for exemplary rooms, and the Winchester hotel is right up there with the rest. I love the cleanliness, the amenities, and the fact that the bed is clean, comfortable, and has plenty of pillows!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the excellent review! We are happy to have been able to provide you with a clean and comfortable room (as well as lots of pillows). We sincerely appreciate your business and hope to welcome you back soon. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great Value"

5
16/05/2016

Best price and a surprisingly very nice hotel. Great breakfast spread and very helpful staff. Overall value is really good. I recommend this hotel if the location is acceptable. There are also many convenient stores and restaurants nearby.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the kind compliments regarding our staff, breakfast, and property. Thank you for recommending us to other travelers. It was an honor having you as our guest. We look forward to welcoming you back soon. Sincerely, Gina Shah General Manager

"Best stay ever"

5
16/05/2016

Staff was wonderful, very caring, polite, helpful. Rooms were very clean, comfortable beds. Provided a nice set up for breakfast. I have a gluten allergy and they had a large variety of gluten free foods, along with fresh cut fruit. Wonderful, if I ever go back through Kentucky I will be sure to stop through and spend the night there.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We hope your travels bring you back to our area again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Friendly Staff"

4
14/05/2016

This is a great hotel for those on a budget or want a good value. The location is just a hair out of the way but with good access to the freeway makes the little more time getting around not inconvenient and worth the money you save. The hotel has had a recent remodel and is clean and well taken care of. I'm sensitive to beds and the mattress wasn't good for me. The staff did go out of their way to put a foam egg crate on the mattress for me to try to help and said the mattress were all going to be replaced in the next couple months. The breakfast is all about a topping bar for yogurt and what not - not my cup of tea but had a nice selection. Who I assume to be the manager of the hotel, though very friendly, was almost to friendly for the non-morning person I am, wouldn't leave my husband I alone during our breakfast as she talked to us the whole time. Kinda pushy almost to leave a good review for the hotel. If you can get this hotel for a rate of $80 or less its worth it. If not, maybe try the hilton home2 when looking over $100 a night. The rooms are very quite for having access from the outside. AC in the rooms and wifi worked great.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please know that we are taking your feedback to heart and are focused on improving. It is our hope that you and your husband will return and allow us another opportunity to serve you. In the mean time, if there is anything you need, please feel free to call us at any time. Thank you for being our guest.

"Best breakfast"

5
14/05/2016

If soup to nuts were breakfast foods, Best Western would have it. The breakfast and the table to table visit by Sara the owner is exceptional. There are a variety of yogurts, toppings, milks, cereal, and hot foods to begin your day.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the kind compliments. We hope that you will think of us again the next time you are in Winchester. If we can be of any service please feel free to call.

"Very pleased ??"

5
13/05/2016

Can't say enough good stuff about this hotel!!! Staff was super nice and helpful plus breakfast was best we have had in a long time. Room was clean and bed was very comfortable. Price was cheapest around Lexington area and right off I-64. We for sure will stay here again!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay with us and appreciate the wonderful compliments. Thank you for allowing us the opportunity to have you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"top notch"

5
12/05/2016

Great place to stay.Stayed at the same place for years.Very nice people take good care of you.All you need when you are away from home.Convenient to any place you need including restaurants and stores

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the positive feedback and kind compliments. Thank you for making our hotel your second home when you're in Winchester. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. As always, don't hesitate to let us know if you are visiting again. We are always ready to help with reservations or anything else you may need. Sincerely, Gina Shah General Manager

"Excellent"

5
12/05/2016

Check in was great. The staff gave me a bag with snacks and water. My room was very clean. The overall appearance of the motel was great. The complimentary breakfast was awesome. I would recommend this motel to anyone.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. I am happy to hear that you enjoyed your stay and appreciate the kind compliments. We try to do what we can in order to provide our guests with exceptional service and to show that we appreciate your business. Thank you for recommending us to other travelers. It was an honor having you as our guest and we hope to see you again in the near future. Sincerely, Gina Shah General Manager

"great place to stay"

4
09/05/2016

Have stayed here for the past 4 years, during conferences we attend. It is a very good location, nice and quiet, great friendly staff. Just got a new facelift on the outside and upgrade to front office breakfast area which is very friendly and bright. Will definitely stay again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Dear Kurt, On behalf of our team I would like to thank you for taking the time to write a review. We appreciate your patronage and are happy to hear that you enjoyed your stay. Your business is very important to us so rest assured that we will do whatever we can to make us deserving of your loyalty. Thank you for being our guest once again. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

"Awesome hotel!"

5
06/05/2016

This hotel has been beautifully upgraded since we were here last, in 2014. The rooms are clean; the beds are comfortable; and the parking lot is swept. It is also very well lit overnight. The staff is solicitous without being overbearing, and the food offered for continental breakfast is fresh. What I observed this time was the pleasant vibe even between the hotel staff.

Prop18018, Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the positive review. We appreciate the great rating and are delighted to have been able to serve you once again. I am happy that you were able to return and see some of the upgrades that we had done and thank you for the kind compliments about our staff. Your continued patronage is sincerely appreciated and we hope to be a part of your future trips. Sincerely, Gina Shah General Manager

"Last Resort & Extremely Pleased"

5
05/05/2016

I had to be in Lexington for a few days, and all the Best Westerns were full (I was using rewards points). So, I saw this one 15 minutes from Lexington and the reviews looked great but the hotel still sketched me out....kinda snobby about hotels I'm at over 2 nights. I was PLEASANTLY surprised! This is the 1st Best Western that has actually asked me how I wanted my Status reward, so 1st off the bat we're good. Place looked nicer than in pictures. Room was nice. No issues. Staff was AMAZING - Extremely pleasant and as nice as they could be. Breakfast was good for a hotel this small. Only thing that was sad was no more exercise room. The owner was in the lobby when we checked out and was very nice and thanked me for our stay. Pleasantly Surprising Hotel. Don't let the pics deter you.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. I am glad to hear that our staff provided you with excellent service and that you enjoyed your stay. We truly appreciate the excellent rating and hope that your travels bring you back to our area. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Very Clean and Pleasant staff"

4
05/05/2016

This is a very clean hotel that was recently redone. It is an older building but the rooms where very clean. The staff was also very caring and welcoming. The breakfast was also good. If you are a light sleeper, try to get a room further from the road, it can be a little noisy.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. I am delighted to hear that you enjoyed your stay and appreciate your kind words about our staff. We apologize if there was any road noise and hope that won't deter you from staying with us in the future. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"When a good nights sleep counts"

4
04/05/2016

This hotel has had many nice upgrades over the last few years. The rooms were nice and the bed was very comfortable. The climate control worked well and everything I used worked well. The check-in was a pleasure and breakfast was nice with a good selection. I would recommend this hotel for a wonderful night stay and the price was reasonable in comparison with area hotels. The prices had increased fairly substantially however, upgrades reflected price increase.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you had a positive experience and appreciate that you chose to share this with other travelers. Other than the upgrades to our lobby and rooms we have also added an oatmeal machine, fresh cut fruit, and each pot of coffee we make is freshly ground. Your loyalty to our brand is greatly appreciated. We thank you for recommending us and look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Great Place To Stay!"

5
29/04/2016

This hotel was a good, quiet, and clean place to stay. The beds were comfortable, mattress was in good condition, so no complaints there. The reservation clerk was very helpful, went so far as to call our room to see if we needed anything else. No complaints, I will recommend this hotel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and appreciate your confidence in recommending us. Your business is very important to us so please come back and see us again. Sincerely, Gina Shah General Manager

"Clean and VERY Friendly!!"

5
28/04/2016

We decided to stay just outside Lexington after a concert, and we looked up options on Trip Advisor. The previous ratings and comments were not wrong. The staff their is great, and the check out in the morning with the owner Gina Shah was a very pleasant experience. We missed breakfast (by one hour) and she still offered us the full range of options. They also grind and brew their coffee daily!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! I appreciate that you took the time to share your experience with other travelers. It makes us happy to see our guests' needs met so we try to do what we can to ensure everyone has an exceptional experience. It was an honor having you as our guest. We hope that you will return the next time you are in the area. Sincerely, Gina Shah General Manager

"Winchester"

5
27/04/2016

We followed the reviews of previous travelers and have not been disappointed. This has become our half way stopping off point from home to the East Coast to visit family. We have recommended this location to our other traveling family members. Excellent hotel; clean; with pleasant staff.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! Your loyalty to our hotel is greatly appreciated and we offer our sincerest thanks for recommending us to your family. It is always an honor having you as our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Well worth the money"

5
25/04/2016

The accommodations were good, clean, and well kept. The staff were extremely friendly and accommodating. Would recommend this to anyone who stays in the area for one night or several nights. Well worth the money. Note: if you are pulling a trailer or U-Haul don't pull up into the hotel parking lot, just park next door along the wall as there is no room to turn around and you will end up having to back into traffic.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

"Very clean, large room, breakfast good "

4
24/04/2016

We stayed at this hotel last week and were very pleasantly surprised. It was very, very clean, and I am picky! The room was large and the included breakfast had many more items to choose from than most simular type breakfasts In many ways, it was more like a Hilton

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We appreciate the your business and hope that you will return and allow us another chance to serve you. Thank you for being our guest.

"A winner!"

5
23/04/2016

We booked a room at the Best Western on the road. It was a nice treat to arrive at an older hotel that looked remodeled. The rooms were clean, spacious and very comfortable. The breakfast was everything you could desire- fruit, breads, cereal, eggs, sausage, French toast and a plethora of toppings! The staff were very courteous and friendly from our arrival to leaving. Very accommodating. A great retreat along a long trip!????

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay and appreciate the kind compliments about our staff and services. It was a delight to have you as our guest and we look forward to seeing you again on your next trip. Sincerely, Gina Shah General Manager

"Best Western Winchester Hotel review"

4
22/04/2016

The hotel is old, clean, quiet, very comfortable king size bed, good shower, very well equipped, microwave, refrigerator, etc The complimentary breakfast had an exceptional variety, the best I've seen in a motel of this price range. We would stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We truly appreciate your business and your trust in us. We are proud to be one of Winchester's original hotels and are continuously updating. We hope that you will return and allow us another chance to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Wonderful!"

5
18/04/2016

Highly recommend this place for business or pleasure! It doesn't break the bank, is very comfortable, pleasant, mostly quiet. the breakfast was great - lots of healthy choices, rooms were very clean and comfortable and the personnel very warm and friendly. Definitely will stay here again when in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and appreciate that you chose to share you positive experience with other travelers. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Great hotel"

4
17/04/2016

3 day stay: I had a great room - super clean and nicely decorated - and the breakfast bar was superb. Very friendly. The only reason it didn't get a 5 was because the 3rd day I had to hold the handle on the toilet longer than normal each time I used it. I reported it and I'm confident that it was fixed for the next person. Great, inexpensive hotel. I'll stay on my next visit, too.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We apologize for the problem you encountered with the toilet and want you to know that we alerted our maintenance staff as soon as they got here. Your business is very important to us so please return and allow us another chance to provide you with an exceptional experience. Sincerely, Gina Shah General Manager

"short but sweet"

5
13/04/2016

The room was very clean; breakfast was best continental ever. staff was very friendly.The room was nice except bathroom a bit small. Had a short night so can't really comment on any other amenities. Location a bit off the beaten path which, while a bit inconvenient, makes for more quiet.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay with us. We appreciate your business and are happy to hear that you enjoyed your stay. Hopefully your next trip will allow more time to partake of some of our other amenities. We look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"THE BESTEST BEST WESTERN EVER!!!!"

5
10/04/2016

Our rooms are very clean and comfortable!! All the staff are extremely helpful and accommodating! The owner is so sweet and so gracious, and she personally welcomed each and every guest at breakfast each morning!! Speaking of breakfast, they have hot biscuits and gravy, either bacon, sausage patties or turkey sausage links (the meat choice is rotated), waffles, french toast, egg patties, hard-boiled eggs, and several varieties of yogurt. They also have several varieties of hot and cold cereal. They also provide a WIDE ASSORTMENT of condiments for your yogurt and/or hot cereal. They also have a variety of fresh fruit (apples, bananas, and oranges) as well as freshly cut fruit (ripe pineapple, cantaloupes, grapes and watermelon)!!! OJ, apple juice,cranberry juice, lemonade, fresh milk, chocolate milk and any variety of hot tea you,d like!! We just ate a little while ago, and we are already looking forward to breakfast there again!!!!! This is a nice place and we will definitely go back again!!!!!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are thrilled to hear that you enjoyed your stay and are happy that you were able to have breakfast with us. We truly appreciate the wonderful compliments regarding our staff and breakfast and look forward to seeing you again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Personal Review."

4
07/04/2016

The hotel was really nice except the bed being too high and too hard. There should be foot stool to get up on the bed for us short people. Other than that it was nice. And the staff was considerate and very friendly, they deserve a raise. Thank you Hazel Hylton

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your stay with us. We apologize for any inconvenience that you experienced. We do have some beds that aren't as high so we will make sure to familiarize ourselves with this particular detail of our rooms so that future guests can enjoy a more comfortable stay. Thank you for bringing this to our attention. We appreciate your business and hope that you will return and allow us another chance to serve you. Sincerely, Gina Shah General Manager

"Good location and value"

4
04/04/2016

Overall a good value and location. Pet fee was low and the room was decent. There was one hand towel in our room that didn't seem clean, but I did not report it (just moved it off the towel rack so my kids didn't use it). Location was quiet, which I was initially worried about since we did hear ambulance noise early in the evening. Slept like a baby. Owner made us a to-go bag of snacks and waters since we could not stay for breakfast, which we found so nice. It was the cherry-on-top for this stay. Would recommend this location (close to highway access, shops, and restaurants, but off the main road).

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Although we are happy that you enjoyed your stay we do apologize for any inconvenience that you encountered while staying with us. Your business is very important to us so it is our hope that you will return and allow us another opportunity to provide you with an exceptional experience. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Awesome"

5
01/04/2016

The staff is excellent, they were so attentive from the time we checked in, to the free breakfast and check out in the morning. Shortly after arrival, they even called to make sure everything was good with the room. I highly recommend this hotel, excellent service!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the positive review! We are thrilled to hear that you enjoyed your stay and appreciate the kind compliments. We strive to provide exceptional service to all of our guests and are delighted to know that we were able to do so for you. It was an honor having you stay with us and we hope that you will return during your next visit to our area. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great place"

5
28/03/2016

We travel a lot and I can say this is one of the nicest, most reasonable hotels yet. The rooms are super clean and updated, and the breakfast spread is wonderful. Beyond the amenities though the hotel staff was super gracious and accommodating. They even packed us a to go breakfast to bring to my mother in law. We will make this our go to hotel when visiting the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are delighted to hear that you enjoyed your stay. Your compliments are greatly appreciated and I will make sure to share them with our staff. It was an honor having you as our guest and we hope that you will return and stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"One night."

4
27/03/2016

I had my sister call for the best rate in the area. She connected me with Best Western and we enjoyed our short stay, came in late and left early. We enjoyed a good night's sleep and it was quite and relaxing too. Very nice place to stop for the night.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review. We are delighted to hear that you enjoyed your stay. Please, thank your sister for connecting us. Your business is very important to us so we hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah

"Best budget breakfast"

4
23/03/2016

As far as budget accommodation goes it's as good as most. Clean bedding and room. The inclusive breakfast is the best we've seen with an excellent selection of condiments, juices, yogurts, cereals, waffles. Very friendly staff here too! Would come back for sure.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for the compliments regarding our breakfast. We appreciate your business and hope that you will allow us another opportunity to provide you with an exceptional stay. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Great for a short stay"

4
23/03/2016

We were passing through the area and needed a place to sleep for a few hours. This place was very clean and seems to have been updated fairly recently. Employees were extremely friendly. My only complaint might be that the bed seemed a bit on the hard side, but otherwise everything was great. Would stop again if we are passing through the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the kind compliments regarding our Staff and facilities. We do apologize for any discomfort with the bed in your room. The mattresses in our king, double queen, and double full bedrooms are slightly different so we would be glad to let you see one of each so that you can choose the one most suited for your comfort on your next visit. Your business is greatly appreciated so please come back and see us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

"My Stay"

5
21/03/2016

The hotel was very clean and the room was comfortable and inviting. The bed was exceptional for a hotel of this caliber. I wood recommend this motel if you are in the area. I enjoyed the stay and the breakfast. There was a ver good selection at the breakfast.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the positive review. It was an honor having you as our guest. We hope that you will stay with us again the next time you are in Winchester. Sincerely, Gins Shah General Manager

"Newly renovated, the hotel offers clean rooms, a strong no smoking policy, and a great breakfast for all."

5
16/03/2016

Joyce is a very nice,customer service oriented lady who remembered me from a trip last summer. The breakfast room is modern and has unique breakfast offerings. The rooms are newly renovated, and "clean"was my first impression. Forget about the expensive places, you won't regret it.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave such a wonderful review. We are delighted that you enjoyed your stay and appreciate that you chose to stay with us again. I will relay your kind words to Joyce. I'm sure it will make her day. It was an honor having you as our guest and do hope to see you again in the near future. Sincerely, Gina Shah General Manager

"hotel"

5
10/03/2016

they want me to type out a minimum of 200 characters describing my stay at this hotel, when all I want to say is that it was a good night stay in a nice hotel... hope this helps you with your minimum of 200 characters.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. Sometimes, the most honest opinions are short and to the point. We are happy that you enjoyed your stay and appreciate the kind compliments. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester.

"Super people work here at Winchester Country Squire"

4
06/03/2016

There are awesome people working here, Joyce and Kristie to name a few. The bed was awesome (king) the shower stayed hot and pressure was good. They need to update or explain the TV directory and HBO was fuzzy the entire time, but I wasn't here much to worry about it.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate your kind compliments regarding our staff and facilities. We apologize for the problem with HBO reception and will notify our cable provider immediately. We will also update our cable listings so that they reflect the new channel changes and additions. Thank you for bringing these issues to our attention. It was an honor having you as our guest. We hope that you will return and allow us another opportunity to provide you with an exceptional experience. Sincerely, Gina Shah General Manager

"Great stay at a good price"

5
28/02/2016

This Best Western in Winchester is a little off the road and in an odd place but well worth the mile drive. The room was clean and the bed comfortable with lots of good pillows. When checking in it was 10:30 pm and the girl treated me as if they were glad to have me and charged me the same (senior) price for two Queen beds as for one. Stayed until check out time of 11:am the next day so did have breakfast in the reception area. Was surprised how many choices and the clean area it was served in. Would go back on my way home and will start looking to Best Westerns. My son made me promise I would stay in one as I was traveling alone.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review. We appreciate your honest feedback. As one of Winchester's original hotels we are continuously updating and welcome all suggestions on ways to improve our property and services. Your business is very important to us so we hope that you will return and allow us another opportunity to provide you with an exceptional lodging experience. Sincerely, Gina Shah General Manager

"Excellent Experience!"

5
26/02/2016

Had to go to Clark General Hospital nearby for procedure (of course during a snow storm) and Best Western was a close and direct shot to the hospital. The room was extremely clean, new, and smoke free!! The staff was courteous and went out of their way to please. We ended up staying three nights and enjoyed our entire stay. The full breakfast was the best I have ever seen and included sausage, eggs, and biscuit and gravy. They even carried my much loved soy and almond milks! AAA+++

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your stay with us. We are thrilled to hear that you enjoyed your stay. Your compliments about our breakfast, property, and staff are greatly appreciated. We are happy to provide soy and almond milk as well as some gluten free options and are always open to suggestions about ways to improve. It was an honor having you as our guest. We look forward to seeing you again! Sincerely, Gina Shah General Manager

"VERY NICE"

5
04/02/2016

CLEAN NICE GOOD FOOD CONVENIENTTHERE IN NOTHING ELSE FOR ME TO SAY MINIMUM OFgherijjgnioer ioheih oiefh oie;j oehfepjgkg ohe[ihfjg oehfioehjg ioghioeghj oihegfiohj ohigfihjegoj BIWE;OIH OUIWEFHWOFHWii

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience regarding your stay at our hotel. We are pleased that you enjoyed your stay. Your business is greatly appreciated and we hope that you will return and allow us another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"great place"

5
02/02/2016

Great place to stay. People are always nice. its nice that it is not right next to the interstate, you don't get all the interstate noise. The Hospital is close and that makes it nice. The breakfast is really nice with a gluten free available

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the positive feedback. Our location on scenic US-60 allows us the convenience of being close to many local businesses, restaurants, and shops as well as historic downtown Winchester. We enjoyed having you as our guest and hope to see you again the next time you are in the area. Sincerely, Gina Shah General Manager

"my stay"

5
29/01/2016

staff is friendly and always greats you with a smile always makes you feel at home. they offer a large selection for breakfast like danishes, muffins, english muffins, bagels, biscuits, gravy, sausage, eggs,french toast,cereals, oatmeal bar, yogurt bar, fresh fruit, just to name a few.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with us. We appreciate the wonderful compliments. It was an honor having you as our guest once again and we look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

"Excellent accomodations. Friendly, helpful staff."

5
24/01/2016

Quiet. Great breakfast. Excellent staff. Very comfortable accommodations! Reasonable price. We could not ask for more. We will stay there again! The room was very clean and had everything that we needed and a choice of pillows! You will be happy that you selected this reasonable motel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for sharing your feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate that you took the time to share your experience with other travelers. We appreciate your business and hope to see you again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Fantastic"

5
20/01/2016

Really fantastic and relaxing after lots of driving! Very Clean, quiet, nice amenities, great breakfast, friendly, courteous, what was needed very much! Would easily stay there again on lots of trips because it is on our way to relatives in West Virginia. We were well pleased and impressed

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the fantastic review! We appreciate the wonderful compliments and thank you for choosing to share your experiencing with other travelers. It was an honor having you as our guest. Your business is greatly appreciated and we hope that you will stay with us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Small + Well Kept = Perfect"

5
19/01/2016

We needed an overnight stay on our way to the Smokies for a long weekend, and we were picking up a new car in Winchester, KY. Didn't want to spend a lot, and were pleased we didn't have to. Great stay, delicious gravy and biscuits on breakfast spread. Lots of options for a free breakfast.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience with other travelers. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments. It was an honor having you as our guest. We hope to see you again soon! Sincerely, Gina Shah General Manager

"Friendly place!"

4
12/01/2016

The staff here were excellent! They were friendly, helpful, and eager to make our stay pleasant! The room was clean and the bed was very comfortable. Had issue with the key card, was taken care of immediately. The breakfast was a decent variety and the area was clean and well looked after.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We appreciate the positive feedback and are sorry for any issues you had with your room key. We appreciate your business and the wonderful compliments to our facility and staff. Thank you for being our guest. Please come back and see us again. Sincerely, Gina Shah General Manager

"Clean and Well maintained"

4
06/01/2016

I can usually find things that are broke and this property was no exception but I was surprised at how clean and well maintained it was overall. We had a furnace issue that I could live with and reported it the next day. What surprised me was they offered us a $25 refund which we did not accept. But just the thought that they care enough to make things right speaks volumes. Their breakfast spread was also a little over the top for a property in this price range. And lastly nice and quiet! Yes I would stay here again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. I do apologize for any inconvenience that you experienced with the furnace. We thank you for bringing this to our attention. We appreciate your compliments regarding our property and hope to see you again the next time you are in the area. Thank you for being our guest. Sincerely, Gina Shah General Manager

"J Ford"

4
04/01/2016

This is an older establishment, but very well maintained. It was extremely clean and would definitely stay again. If you are in the area on business or pleasure and don't want to break the bank...stay here!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for your positive feedback. We appreciate that you took the time to share your experience with other travelers. Your business is very important to us so we hope to see you again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Comfort and value"

5
03/01/2016

This was a fabulous place to stay. Room was clean and very comfortable. Staff were beyond friendly and the breakfast options were great. Plenty of healthy options as well a gluten free. A great value as well. highly recommend staying here.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear you enjoyed your stay and appreciate that you chose to share your positive experience with other travelers. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Good kept secret close to Lexington"

5
30/12/2015

Rooms were nice/ beds comfortable/plenty of pillows! The outside is a little dated but do not let that stop you. Breakfast was nice! They had food for everyone, including those watching their weight and vegan/gluten free.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate that you chose to share your experience with other travelers. Your business is very important to us so we hope that you will return and allow us another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

"AWESOME STAY"

5
28/12/2015

I was on my way back to Virginia from Oklahoma and had stopped to see the Southern Lights at Kentucky Horse Park. I have stayed at a different Best Western several times west of Lexington but wanted one east, which is how I came across the Country Squire... as soon as I walked in I told the receptionist that I was impressed with how beautiful the interior of the office looked. She had a wonderful and polite personality and made me feel welcome. My room was very clean and comfortable. My son and I slept very well (and he is 2 years old)... the next morning we didn't make it down in time for breakfast but as I checked out I was warmly greeted and offered yogurt, bananas, coffee... it was amazingly great for a good price! I will definitely stay here again!!!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team, thank you for taking the time to write a review. We are thrilled that you enjoyed your stay with us and would like to thank you for the kind compliments regarding our staff and facilities. We are glad that you were able to get a good nights rest and hope that you will stay with us again next year. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Good Value, Outstanding service"

4
27/12/2015

We spent the Christmas holidays here because of it's central location to family in the area. The hotel exceeded our expectations, especially the helpfulness of the staff. We would definitely stay again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience regarding your recent stay with us. We are happy to hear that you enjoyed your stay and thank you again for the wonderful compliments. We appreciate the opportunity to have had you as our guest and look forward to seeing you again. Sincerely, Gina Shah General Manager

"Great breakfast for gluten free folks"

5
25/12/2015

We enjoyed our stay and especially the options for a gluten-free breakfast, though no hot items. Very friendly and helpful staff. We were traveling and staying just overnight, and hadn't been in Winchester before.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We appreciate that you decided to share your positive experience with other travelers. Your business is very important to us so we are pleased to hear that you enjoyed your stay. We hope that you will return the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Very accommodating!"

5
21/12/2015

Came here for just a few hours of sleep and Joyce, the attendant on duty was more than hospitable! She was able to accomodate my every need! Wish all hotel staff were this kind and caring! Rooms are great, and comfortable beds! Would definitely stay again!!! Would give 6 stars if possible.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team, thank you for taking the time to leave a positive review. We are very happy to hear that you enjoyed your stay and appreciate the kind compliments regarding our staff and facilities. I am sure your kind words will make Joyce's day. It was an honor having your as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Best of the best Breakfast"

5
16/12/2015

Small hotel but large on friendliness of the staff. This hotel had the best breakfast of all Best Westerns we've stayed at. The location was a bit off the interstate, about 2 miles, but easy on and off and well worth the trip.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience with other travelers. We are thrilled to hear that you enjoyed your stay and are glad that you were able to have breakfast with us. It was an honor having you as our guest. Please stop by and see us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Excellent"

5
16/12/2015

Exellent place, good staff clean, average location, I don't understand what you need here. I don't think its fare to force people to do this. I think you should give people options to skip what they don't feel or have time to complete or it defeats the purpose

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review. I do apologize for any inconvenience and am sorry if you felt pressured to write a review. We try to ask all of our guests to share their opinions regarding their experience (good or bad) so we know what we are doing right and in what areas we need to improve. I am sincerely sorry if we were too enthusiastic in this regard. Your business is very important to us and we hope that you will return the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Quiet and Comfortable"

5
15/12/2015

This Best Western was clean, quiet, and comfortable. Rooms have microwave and refrigerator. Great hot breakfast buffet included fruits and yogurt. Staff very friendly and accommodating. What more could one ask for? Great pricing.

Prop18018, Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the kind compliments. We hope that you will return the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Quite"

5
10/12/2015

Very nice , very quite . Hotel in on a hill, so if you have a big truck be careful going up to hotel.. Doors open to outside. Beds are comfy and room was clean. Would defiantly stay again. Didn't see pool or stay for breakfast.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team, thank you for taking the time to write a review regarding your recent stay with us. We appreciate the positive feedback and are happy to hear that you enjoyed your stay. We also thank you for giving us the opportunity to have you as our guest and hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Homer Ledford dulcimer festival"

5
08/12/2015

I booked several rooms for the weekend for teachers and was not disappointed. The rooms were very nice, clean and comfortable. The complimentary breakfast was great! I would recommend it and will use it again. Everyone was very nice and the new remodel was very nice.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your stay with us. We appreciate having had the opportunity to serve you and your group and are thrilled to hear that you enjoyed your stay. Your positive feedback and wonderful compliments mean a lot to us and we thank you for choosing to share them with other travelers. We hope that you will stay with us again the next time you are in Winchester. Thank you for being our guests. Sincerely, Gina Shah General Manager

"Great place to stay"

5
07/12/2015

This was a great place to stay. I had not planned to stay in the area overnight, but due to airline issues, I had to book a room late in the evening and at short notice. As this facility was near where I was working, I chose to stay here due to convenience and was impressed. The facility is constructed as a motel -style with the door opening to the outside which often gives an impression of being a more run-down facility. It was anything but as the room was very nice. A continental breakfast is provided and was great! The fare was relatively simple, but the hotel did many little things which made the breakfast great. I had the opportunity to meet Gina (the general manager) and talk with her a bit before I had to leave for more work. I would absolutely stay here again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team, I would like to thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your stay and appreciate the opportunity to have had you as our guest. We thank you for the complements to our facility and services and look forward to seeing you again the next time you are in Winchester. Sincerely, Gina Shah General Manager.

"Surprisingly Nice"

4
04/12/2015

Even though the hotel looks a little old-school with the rooms opening up into the parking lot, the hotel is updated very nicely. It was nice not having to lug bags into a hotel and through a hallway to get to your room. Breakfast is in the office building just across the parking lot. There were many choices - usual motel breakfast stuff, but a little better.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank your for writing a review regarding your recent stay with us. It is always refreshing to hear that a guest has enjoyed their stay so we thank you for sharing this with us and other travelers. It was an honor having you as our guest and we hope you will visit us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Great overnight stay"

5
23/11/2015

Very nice hotel. Great staff. I ran into an issue with the room I was in, and the staff was really great in working out alternatives to resolve my situation. Clean rooms but bathroom was a little small. Great experience and would definitely visit again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review. We apologize for any inconvenience that you experienced. I am glad to hear that the problem was resolved and thank you for being so understanding. We appreciate your business and hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Great deal on a great hotel"

5
23/11/2015

I was in Kentucky for (2) weeks on business and tried to save my company money by booking a cheaper hotel. This normally means a poor quality hotel, but not Best Western in Ashland and Winchester! For $80/night I expected a terrible hotel stay, but I was shocked to see a very clean room, with minimal but very nice amenities. My room in Ashland had a very large flat screen HD TV. It's nothing fancy, but I don't care about that. This was my first time using Best Western and I am thoroughly amazed at how nice the overall facilities are and how nice the staff was. The newly renovated lobby in Winchester is really beautiful as well.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We appreciate the positive feedback! Thank you for giving us a try. Your business is very important to us and hope to see you again. Sincerely, Gina Shah General Manager

"Great Service"

5
23/11/2015

Check out this hotel. The room is really nice and the bed was so comfortable. The staff at the front desk was so friendly that even before seeing the room I knew I would come back again. The breakfast is great. This place will not disappoint.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your stay with us. We are thrilled to hear that you enjoyed you stay and appreciate your kind comments regarding our staff and property. Your business is greatly appreciated and we look forward to seeing you again. Sincerely, Gina Shah General Manager

"Good Value"

4
14/11/2015

Room was fine, but bathroom a little small. Breakffast was better than most motels we've stay at. Only problem could be the deep driveway for people with low cars We had a truck so no problem for us. The person at breakfast was really sociable.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We apologize for any inconvenience that you may have experienced and hope that it didn't detract from your stay. Your business is very important to us so we hope that you will return and allow us another opportunity to provide you with an exceptional lodging experience. Sincerely, Gina Shah General Manager

"breakfast"

5
14/11/2015

what a shock to see a whole variety of seeds, nuts, grains to mix with your yogurt. Fresh fruit plus the regular staple comfort foods for breakfast. Had internet trouble and they actually new how to fix it. These people really want your business and the service reflects that attitude. I was in Best Westerns 4 nights in a row and this was by far the best.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are thrilled to hear that you enjoyed your stay and appreciate the wonderful compliments. Your business is very important to us so please come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Great Place to Stay"

5
11/11/2015

Excellent condition inside and out. Very, very clean. Very quiet. Outstanding breakfast. Very helpful staff. I would highly recommend this motel to anyone, even my best friends. Location is Great, just 3 minutes off the interstate. Easy to find.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for the positive feedback! We appreciate that you took the time to share your experience with other travelers. We're glad that you were able to have breakfast with us. Along with traditional breakfast items (sausage, gravy, biscuits, eggs, etc..) we do have several gluten free options to choose from as well as fresh fruit and non dairy milk choices. Please, come back and stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"great place to stay"

5
09/11/2015

my husband stayed here last night while traveling to Richmond VA. He stays in lots of hotels. He was very pleased with the friendly staff, clean rooms and breakfast buffett. He said after he checked in the girl at the desk called to see if he needed anything and if everything was to his satisfaction. Trip advisor is a great tool to pick a hotel sight unseen, you never know what your walking into. Thank you Trip Advisor

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team, thank you for taking the time to write a review. We are glad to hear that your husband enjoyed his stay and appreciate your decision to share this with other travelers. We strive to provide excellent service to all of our guests and are thrilled to know that we were able to do so for your husband. Thank you again for the positive feedback. It was a pleasure having you as our guest and we hope you will return and allow us the chance to serve you again. Sincerely, Gina Shah General Manager

"Consider this hotel"

4
29/10/2015

Our stay at this hotel met all our needs. The rooms are clean and the beds comfortable. The breakfast had lots of variety. The only concerns are the rooms open directly onto the parking lot and the bathroom is a little small. They do have the curved out shower rods, so that give a little more space in the shower. The staff was excellent!!!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
We thank you for taking the time to leave a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and were able to have breakfast with us. We do apologize if the size of the bathroom was an inconvenience and hope that the curved shower rods helped. We really enjoyed having you as our guest and hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Fall vacation"

4
29/10/2015

Nice facility great breakfast friendly staff. It is off the interstate just a short bit and well worth the savings TripAdvisor has the rate much higher than the actual amount. I'm not sure why. I do not understand why it will not let me submit my comment without at least having 200 words or characters so I will just keep talking for a little bit to see if I can reach there 200 word limit on feedback

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Dear Mike, Thank you for leaving a review! We really appreciate that you took the time to do so and enjoyed having you as our guest. We will look into the rate issue to ensure that our rates are linking properly. Thank you for bringing it to our attention. We hope you will stay with us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Friendly staff and great breakfast!"

4
28/10/2015

It was a great two night stay at this hotel. It was quiet as it's farther from the interstate. The free breakfast had abundant choices which was surprising and a great surprise. One downside was that our non smoking room felt like someone smoked in there, though. Otherwise clean, updated and looked like the owners really cared about their property.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We are thrilled that you enjoyed your stay and were able to have breakfast with us. We do apologize for any issues you encountered with your room though. All of our rooms are smoke free so your room should not have smelled like that. We will definitely do our best to ensure the room you had is specially cleaned to rid it of any trace of tobacco smoke. We thank you for alerting us to this issue and we hope that you will stay with us again. Sincerely, Gina Shah General Manager

"The staff says it all!"

5
27/10/2015

The Best Western standards really shine at this location! Right away at check in, Joyce really made my day. She ranks among the top tier of professional hotel staff, very friendly and helpful. The room couldn't have been better -- fridge, microwave, comfortable bed, good internet. The breakfast was perhaps the best I have had in a very long time. In addition to the standard fare, which was far above standard, there was an assortment of yogurt or oatmeal toppings such as fruits, chia seeds, flax meal, raisins, dried cranberries, wheat germ, etc. In the morning, Gina mirrored the experience I had checking in - friendly & helpful. I regret that I could only stay one night, but I will most definitely keep this as my first choice when passing through the area next time!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team I would like to thank you for taking the time to leave a review. Your compliments to our staff and hotel are greatly appreciated and I will definitely forward this to Joyce. I am sure it will make her day. We are especially happy to hear that you enjoyed your stay and were able to sample some of our healthier breakfast items. We strive to provide an excellent experience to all of our guests and are thrilled to know that we were successful. It was an honor having you as our guest. We look forward to seeing you again! Sincerely, Gina Shah General Manager

"Nice motel. Clean, friendly."

4
27/10/2015

The location is convenient. Pleasant staff, very kind. The room was spacious and comfortable. Not new, but clean. Shower was just right. Two bad things...the ventilation fan was noisy, and the eggs were not good, but at least the coffee was good.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
On behalf of our team I would like to thank you for taking the time to leave a review. We apologize for any inconvenience that you experienced with noise or with some of our breakfast items. Please know that we will look into these issues and hope to be able to fix them as soon as we can. We really enjoyed having you as our guest and hope that you will stay with us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Vacation to Kentucky"

5
26/10/2015

We had an excellent experience at the Best Western Country Squire, Winchester. The friendly staff, clean room, and breakfast service was a pleasure to have had during our road trip to visit family in Kentucky.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
We are glad to hear that you enjoyed your recent stay with us. Thank you so much for the positive review. It was an honor having you as our guest. Please come back and visit us soon. Sincerely, Gina Shah General Manager

"Great motel but not a hotel"

4
26/10/2015

Fine motel with great employees but not a hotel. Room is entered from outside and near busy road. Many nearby places to eat and nice breakfast assortment. Staff was very helpful and accommodating for all our requests. Just a block off I 64.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are especially glad to hear that our staff was helpful and that you were able to enjoy our free breakfast. We hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Healthy and Affordable"

3
25/10/2015

We chose this hotel because we were visiting Lexington, Kentucky during racing season and the cost of the hotels in town were out of sight. Winchester is about 20 minutes from Lexington and the Best Western website looked promising. We had a standard motel room which was clean and comfortable. The breakfast was excellent. They offered many healthy choices that you don't often find in other hotels. The fact that you could put chia or flax seed on your oatmeal was very appreciated. Other motels could take their cue from this one!

"Excellent stay"

5
24/10/2015

We have stayed here in the past and always enjoy the comfortable beds, free wifi, the wide variety of foods that are available for breakfast, that the location is very easy to find off I-64 and that the staff is always friendly and helpful.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for returning and allowing us another opportunity to serve you! We appreciate your business and your wonderful compliments. It was an honor having you as our guest once again. We look forward to seeing you in the future. Sincerely, Gina Shah General Manager

"Country Squire Cool"

4
23/10/2015

Helpful - pleasant - comfortable - excellent breakfast location/choices. Need more available parking for larger vehicles. Easily accessed and employees great with suggestions about Winchester. We always travel with a trailer so we probably won't use this specific location later. For the price, it was nice!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We appreciate the compliments but would like to apologize for any parking issues you had. We are a small property but are hoping to find an alternative spot for those with trailers, boats, or larger vehicles to park. We suggest that anyone who will be travelling in any of these types of vehicles to call in advance to see if space is available or if an alternative can be arranged. Your business is very important to us so we hope that you will be able to stay with us again the next time you are in the area. Again, I would like to thank you for the wonderful review. We really enjoyed having you as our guest. Sincerely, Gina Shah General Manager

"Red River Gorge"

4
22/10/2015

Easy find and nice place to stay, The personal there was very friendly, the room was clean, and the breakfast was all we needed before our trip to the Red River Gorge. There was a lot of food choices close by, and it had a Dollar store close also.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank your for writing a review regarding your recent stay with us. It is always refreshing to hear that a guest has enjoyed their stay so we thank you for sharing this with us and other travelers. It was an honor having you as our guest and we hope you will visit us again the next time you are in the area. Sincerely, Gina Shah General Manager

"Excellent Value"

5
22/10/2015

The room was comfortable and clean. It appeared to have been recently redone with new carpet, etc. The breakfast buffet was excellent, even in comparison with the breakfasts at more expensive hotels. The people were extremely friendly and helpful. The price was very reasonable; I would have been happy to pay a little more.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments to both our staff and facility. Your business is very important to us so please come back and stay with us again. Sincerely, Gina Shah General Manager

"over night stay on the road"

4
20/10/2015

Clean rooms, good beds, nice people.everything was great, .one of employee give us a bottle of water when we left for the road. very nice,I would stay there again. I would recommend this place if you are in the area.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We appreciate your business and the good review. We are glad that you had an enjoyable stay and hope you can return and stay with us again in the near future. Sincerely, Gina Shah General Manager

"Excellent customer service"

5
18/10/2015

This place felt like a home away from home. We had a couch in our room. The breakfast was one of the only breakfast bars that I will eat at . The attention to detail in this place is amazing. The owner made it a point to meet and greet everyone. I just wish I had remembered to take pictures. This place has been remodeled and looks very nice. The bed was very comfortable. If we ever have another job on the area this is where I will stay.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for the awesome review! We are pleased to hear that you enjoyed your stay and appreciate the wonderful compliments. It was an honor having you as our guest and we look forward to seeing you again. Sincerely, Gina Shah General Manager

"Very Clean and Accommodating Staff"

5
17/10/2015

Very Clean and Accommodating Staff Will stay again at this hotel when visiting the Best Western Country Squire, Winchester, Kentucky. The breakfast was good and it was easily accessible of the highway.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments. We look forward to seeing you again. Sincerely, Gina Shah General Manager

"Better than expected!"

4
16/10/2015

These folks need to improve the photos online. My friend and I were pleasantly surprised that after not being able to find a room closer to the Daniel Boone National Forrest, we had to settle for Winchester - about 30 miles away. This traditional motel type place offered a clean room, fluffy towels, comfy beds, wifi, and a GREAT breakfast. Since I did not give them a 5 of 5, I have to tell you the very picky things I did not like. 1) too much furniture in the room. We had two queen beds which did not leave much room for the THREE chairs, a BIG table, and a console that held a microwave and refrigerator. We had to trip over stuff to get around the room. 2) The room seemed immaculate but not "fresh". I sneezed a lot. 3) the bathroom fan sounded like at jet engine. We left off the light/fan and just used the heat lamp light instead.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your review regarding your recent stay with us. We are sorry for any inconvenience that you experienced with your room. We appreciate that you gave us a wonderful score despite these issues and we will look into the the problems that you encountered. Thank you for your honest feedback. It was an honor having you as our guest and we hope that you will return and allow us another chance to provide you with an exceptional stay. Sincerely, Gina Shah General Manager

"Quiet and Friendly"

5
13/10/2015

The Room was large, Clean and Quiet. The building was old but the rooms had been updated. The room was acceptable form an outdoor corridor. Bed was newer and no bed bugs The TV had a great selection The Internet was fast Breakfast was fantastic

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Dear Patrick, Thank you for taking the time to share your experience regarding your recent stay with us. We are happy to hear that you enjoyed your stay and thank you again for all of the wonderful compliments. We enjoyed having you as our guest and hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Immaculate, Renovated & EXCELLENT Service! "

5
10/10/2015

I had to make an unexpected trip to KY and needed a place to stay overnight. I googled hotels in Winchester, KY and made a decision to book there. I arrived around 1 AM and was pleasantly surprised with the updated appearance of this hotel. I could tell that the hotel had been recently renovated. The staff at the desk made me feel welcome and the lobby / area for breakfast was immaculate and brand new. The room was also beautiful! I met the owner in the morning and was impressed with the quality of service I received. I will definitely stay again. I travel a lot for business...so when I find a place that is good...I remember!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Dear Russell, Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments about our staff and facilities. Thank you for allowing us the opportunity to serve you. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"Overnight Stay"

4
09/10/2015

Was off the interstate but not hard to find. Staff was friendly. Breakfast was the normal fare you find at all Best Westerns. Rooms were clean and so was the area for the breakfast. We would definitely stay here again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review. We appreciate your honest opinion and thank you for being our guest. It was an honor having you stay with us and we look forward to seeing you again. Sincerely, Gina Shah General Manager.

"Wonderful stay! Great Breakfast!"

5
06/10/2015

We stayed at the Best Western Country Squire in Winchester, KY in September. The rooms were immaculate! I was totally surprised in the morning at the breakfast buffet. What a spread! We spoke with Gina, the assistant general manager, who provided all kinds of nuts, seeds and fruit for your oatmeal (peaches, strawberries, nuts, flax seed brown sugar) plus a bowl of fresh fruit. Your choice of hard boiled or omelet egg rounds and meat. There was a variety of cereal and fresh pastries, too. If you're lactose intolerant (like me) she also had almond, coconut and soy milk and with the coffee and tea she offered organic agave nectar and organic honey for sweetening. In 36 years of traveling and staying in motels, I have never seen a breakfast such as this. Great job, Gina! We will be coming back next time through Kentucky!! Signed, Gloria and Leo Otto

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank your for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments about our breakfast. We try to do our best in providing an assortment of items so that all of our guests can partake in our breakfast. It overjoys us to hear that we were able to accommodate your dietary needs and we thank you for sharing that with us. It was a pleasure having you as our guest. We look forward to seeing you again! Sincerely, Gina Shah General Manager

"Great place to stay near Lexington"

4
06/10/2015

We chose to stay here when visiting the bourbon trail and Keeneland. Very conveniently located and close to major highways. Breakfast was good. Room was spacious and bathroom was ok. Wifi was very inconsistent. Also, the breakfast room and coffee place is not accessible from inside. (it was raining when we went so not very convenient). However, its a great value option and i would stay here again.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to share your experience regarding your recent stay with us. We are happy that you enjoyed your stay but we do apologize for any issues that you encountered with the Wi-Fi and hope that the rain wasn't too much of an inconvenience. We understand how that may be an issue since our lobby and rooms are separate but we appreciate that you chose to stay with us anyway. We hope that you will consider is again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

"Comfortable"

4
06/10/2015

Friendly and helpful staff. Good location off interstate. Look for the sign on the hill when you come off the interstate. Good breakfast. They offered items that are not usually offered and the food was fresh. Clean rooms but small.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank your for taking the time to write a review regarding your stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments. We would also like to thank you for pointing out the directional sign by the intersection. We aren't always able to promote that online and appreciate the tip for other travelers. It was an honor having you as our guest and we hope you will stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

"old time motel"

4
02/10/2015

A drive up to the door two story with no elevator but very clean. Both woman we dealt with were very nice and gracious. Breakfast was much better than expected. If you have food allergies this is the place to be: soy milk, coconut milk, gluten free cereal well away from the other cereals. Eggs, sausage premade waffles and chocolate waffles and a fixing bar was with fresh fruit, dried fruit, flax seed, chia seeds for the waffles, cottage cheese and yogurt.

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your stay with us. We are pleased to hear that you enjoyed your stay and appreciate the wonderful compliments about our breakfast and staff. It was an honor having you as our guest and we hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

"Vacation"

5
23/09/2015

The hotel was excellent in all ways the room was in excellent condition the staff was very friendly and the breakfast was excellent I would recommend the Best Western Hotels to all of my friends and family they made our vacation across the country comfortable and very enjoyable we will definitely stay at the Best Western hotels/motels again next year when we are going on our vacation again!

Prop18018, General Manager at BEST WESTERN Country Squire, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you enjoyed your stay and appreciate the wonderful compliments. It was an honor having you as our guest and we look forward to seeing you again the next time you are in Winchester. Sincerely, Gina Shah General Manager