Best Western Winchester Hotel, Winchester

I decided to stay here during a road trip. The hotel itself is clean and comfortable. For a fair price, you get a clean and quiet room. My only complaint was that the exhaust fan in the bathroom was very noisy. All in all, I was very pleased with everything and would definitely stay here again in the future

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review! We are so happy to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience so we appreciate you offering feedback that will help us to improve. Thank you again for choosing our hotel. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon.

This is an old facility that was obviously upgraded as cheaply as possible to BARELY achieve approval for Best Western status. Mold issues in various locations that are merely painted over (which doesn't hide the problem for long) along with shower overlay inserts where mold was merely covered up and is showing through the caulk seal in spots. Best thing about this location is the breakfast, but not much else measures up to any of my previous Best Western stays.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I will look into these issues and want you to know that we appreciate you for providing information that will help us to improve. Your business is sincerely appreciated and we thank you for being our guest. I do hope you will consider giving us another chance to provide you with an exceptional stay.

It is older but in good condition. The room was clean. Only one issue we had with the place. It was noisy AC not working correctly. The desk clerk came in and fixed it. The breakfast was in the check-in building and had good assortment of fresh food, fruit, hot and cold drinks.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear AndyANew, Thank you for being our guest and for taking the time to write a review about your recent stay with us. We're pleased that your overall experience was positive but do apologize for the issue with the AC. I am happy to have been able to resolve the problem and appreciate you bringing it to our attention. It was truly an honor to have you as our guests while in Winchester and I hope that you will return and allow us another opportunity to provide you with a superior experience.

We have stayed at the Best Western in Winchester Ky numerous times in the past few years. Always clean. Friendly Staff. Close to Lexington. Better value than motels in Lexington. The town of Winchester has really improved the downtown area with upscale restaurants and bar area's.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear biskit123, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Your continued patronage of our hotel is sincerely appreciated and we look forward to being part of your future trips.

Great stay clean . The breakfast was awesome. Breakfast area well maintained. Highly recommended this Best Western. It was great for the money. We will return on our next visit to see family. Many Amenities around the area

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear mrsb1029 Thank you for choosing our hotel, and for taking the time to write a review. We are so happy to hear that you enjoyed the breakfast. Our hotel aims to provide our guests with an exceptional experience and the breakfast is one of the areas we work hard on. We are happy to see our efforts reflected in your kind review. Thank you for being our guests while in Winchester. It was an honor to serve you and we hope to see you again the next time you are in our area.

The room was clean and quiet. We forgot a corkscrew, but the front desk manager had one. The breakfast was the best we ever had at a Best Western, and at a motel, in our memory~ the manager recommended two good restaurants, and we were very pleased with his suggestion. We would stay here again.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for the perfect rating and for your review. We very happy to hear how much you enjoyed your stay as well as the breakfast. I will let the staff you interacted with know that you were pleased with the dinner recommendations. We want you to know that it made made our day to read your kind review and we sincerely appreciate your decision to share your experience with other travelers. It was truly an honor to have you as our guests. We look forward to seeing you again!

We picked this hotel based on reviews of cleanliness and they were right. This place is small and family run and the owners do all the work themselves it looks like. It was extremely clean, beds were comfy, and best of all it included a breakfast that was fantastic! We needed to be in Lexington but the prices were too much so we found this place and it turns out it was only 18 mins from the east side of Lexington. Easy route in. Very impressed and highly recommend.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear Gaelen2004, Thank you for taking the time to post a review about your recent stay at the Best Western Winchester Hotel. We're grateful for your feedback and want you to know that your kind words have had a positive impact on our entire team. We strive to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. It was truly an honor to have you as our guest. We look forward to welcoming you back the next time you are in Winchester. Have a wonderful day!

We were traveling across Eastern US on vacation, We experienced very helpful staff at this location, The beds were very comfortable, and felt very very safe. The breakfast was nice and hot and much variety

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear Meander298028, Thank you for the wonderful review and for being our guest! We strive to provide an exceptional experience for each of our guests and want you to know how very happy we are to hear you enjoyed your stay with us. It was truly an honor to serve you while in Winchester and we appreciate your support and trust in us. We look forward to welcoming you back.

One of the cleanest hotels I've ever stayed at along with the best breakfast spread ever! The bed was super comfortable! The stair areas are well lit and feel safe and secure. The shower was clean, and the shower head was strong. Perfect stay!

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review! We are so happy to hear that you enjoyed the breakfast, found our property to be clean, and felt safe and secure while staying with us. Our hotel aims to provide our guests with an exceptional experience and all of these are areas we work hard on. We are happy to see our efforts reflected in your review. Thank you for being our guests while in Winchester and for sharing your experience with other travelers. It was an honor to serve you and we hope to see you again the next time you are in our area.

Excellent breakfast with hot food eggs, sausage patties, biscuits gravy, lots of cereal choices. Coffee all the time. Friendly staff. Clean room. Would stay again. Traffic was loud at times with occasional sirens.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon.

This was a beautiful hotel. It was older but in excellent condition.. The room was very clean and spotless.. The beds were comfortable and the bedspreads looked to new. The morning breakfast was excellent. And the best part was all this for a great value. We will definitely stay here again when we come this way.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review! We are so happy to hear that you enjoyed your stay with us. Our hotel aims to provide our guests with an exceptional experience so we are always updating and work hard to provide a great breakfast as well as clean & comfortable rooms for our valued guests. We are happy to see our efforts reflected in your review. Thank you for being our guests while in Winchester. It was an honor to serve you and we hope to see you again the next time you are in our area.

We spent one night in this Best Western on a westward trip. It was a very pleasant stay. I was a little concerned when we approached the motel. It's rare nowadays to park right outside the room but my concerns were unwarranted. The place was in a nice neighborhood and the breakfast was one of the best we've encountered at a Best Western.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Robert B, Thank you for your review and for choosing to stay with us while in Winchester. We appreciate you business and support and are happy to hear that you enjoyed your stay and like the breakfast. Our team strives to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. It was truly an honor to have you as our guest. We look forward to welcoming you back the next time you are in Winchester. Have a wonderful day!

We have stayed at this motel many times in the past. Very clean and accommodating. The owner has always been very detailed in her business. Unfortunately I found out she passed away this past year. I believe that her family has taken over. They are continuing the tradition. We will definitely stay there again.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
The previous owner is still alive. She decided to retire and sold the business to a couple that reminded her of a younger version of her husband and herself. The new ownership has kept many aspects of the business the same and will continue to work hard to ensure we offer an exceptional stay for all of our guests. Thank you for your continued support. We greatly appreciate your business and are looking forward to your next visit. Best Western Winchester Management & Staff

Everything was very clean, all of the staff were very friendly. My dog & I slept very comfortably, well rested. Breakfast was delicious, nice variety of fresh fruit, pastries, etc. I would definitely stay at this location again!

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Raven-July2022, Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We are so happy to hear that you found everything clean and had a comfortable stay. Our team appreciates your kind comments and we want you to know that it made our day to read that you would stay with us again. We thank you for your support and are looking forward to welcoming your back.

Unkempt. No dog area w/out taking you life in your hands. Room smelled. Not sure what the bed was made of. Neighbors had staff come change ALL THE BEDDING IN THEIR ROOM All parking lot, NO place for dog to potty except on driveway.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Bette p, We are sorry that you were dissatisfied with your stay. We allow pets as a convenience for travelers since few hotels in our area do. Some of the hotels that do have very strict guidelines that bar many pet owners from staying. If Lexington is busy that puts many travelers in the position of finding a pet friendly hotel which can often require driving from 50 to 100 miles out of the way. Although our green areas are small we are close to a very well kept dog park for those needing to stretch their legs. As for the bedding change, guests request these for many reasons. Some of those have to deal with accidents, guests who choose to go several days without service, or for any number of reasons. As this was a neighbors request we take this to mean that the bedding in your room was clean and fresh? We are sorry that we were unable to meet expectations. We do appreciate your business and hope that you will give us another chance to provide you with an exceptional experience.

The staff here made our trip enjoyable. They we very accommodating. Went out of their way for our family and small children to make sure they had a good time. The breakfast was great! Lots of options and everything stayed full during the breakfast rush. Very pleasant experience!

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Hannahcooper24, Thank you so much for the kind review. We are very happy to hear that you and your family enjoyed your stay with us. We truly appreciate your business and support and thank you for sharing your positive experience with other travels. It was truly an honor to have you as our guests. We hope to be able to welcome you back again in the near future. Jignesh Gandhi, General Manager

Check in was quick and friendly. Acknowledged me in being a Best Western member. Room was clean. Bathtub was clean. Breakfast was good. A variety of choices. There were at least 12 different juice choices. Dining area and food area were kept clean. Would stay here again if traveling that way. Only downfall the AC was loud when it started up.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Sue E, On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent stay in Winchester. Our goal is to exceed your expectations at every opportunity so we are very happy to read that your time with us was comfortable, efficient and enjoyable. We appreciate you sharing your experience with other travelers. Your kind review made our day and we are absolutely thrilled to read that you would stay with us again. Again, we sincerely thank you for choosing the Best Western Winchester Hotel. Please feel free to reach out to us if there is anything we can do to make your next stay better. Sincerely, Best Western Winchester Hotel Management & Staff

The hotel was clean and quiet! Staff were very accommodating and the owner/manager lives on site and was very helpful! Breakfast was delicious! It's a short drive to town and tons of restaurant options. The pet fee is very reasonable! The pet relief area is a little difficult to access but otherwise our stay was great!

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear Ahartman21 , Thank you so much for giving us a great review! We are very happy you had a clean and quiet stay thought and the breakfast was delicious. Our team strives to do our very best to provide our guests with an enjoyable experience and we are thrilled to see this reflected in your stay. It was truly an honor to have you as our guests. If you should find yourselves in Winchester again, Please come back and see us.

I can't say enough great things about my stay... Great Check-in, spotless room, well-lit parking lot and stairwells, slept all night-great mattress with crisp sheets, great shower! Thank you for this!!

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review and for being our guest! We strive to provide an exceptional experience for each of our guests and want you to know how very happy we are to hear you enjoyed your stay with us. It was truly an honor to have you as our guest. We look forward to welcoming you back the next time you are in Winchester. Have a wonderful day!

Kept up over the years. I grew up in the town and remember when the hotel was built. Yes. I am that old ! The campus is clean and well maintained. The room, somewhat small but neat and orderly. The furnishings are aesthetically dated but functional. Beds plain but comfortable for one or two nights.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Please know, we are always looking for ways to improve and if there is anything we can do to make your next stay better, don't hesitate to call. Your business and support is sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back!

Do not be fooled by the "motel" vibe you may get when you pull up. The rooms are nice and the staff are super friendly. We had a room by the ice machine. That was convenient! I would stay here again if in the area in the future.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear RichmondVaGal, I want to thank you for your kind review. We are grateful for your feedback and want you to know that we are very happy you enjoyed your stay. We strive to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. It was truly an honor to have you as our guest. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Jignesh Gandhi General Manager

Very nicely maintained motel. Very friendly front desk person. It is away from the freeway and convenient to downtown Winchester. Room was clean and up to date. Very large TV with good channel selection, quality wi-fi. Very comfortable bed. Will definitely stay here again!

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to write a review about your recent stay at our property. We appreciate your kind comments regarding our staff and are very happy that you enjoyed your stay with us. Please know, we are always looking for ways to improve and if there is anything we can do to make your next stay better, don't hesitate to call. Your business and support is sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back!

While this is only listed as a two star hotel, its breakfast was five star amazing. It had many of the standards, but it also had at least seven types of juices, including mango and guava nectars. Fresh fruit, including apples, bananas, fresh pineapple. Special toppings for oatmeals and at least 10 kinds of cereals, including two gluten free offerings. Hot sausage gravy, scrambled eggs, sausage, bacon, potatoes. Yogurts, chocolate milk and almond milk--just too many things to list. You will go away satisfied. The room itself was very clean with plenty of outlets for electronics. The bathroom was a bit small, but this is an older hotel. The new owners have done a terrific job of redoing the rooms and providing a pleasant experience.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Dear cathycU6426FH, Thank you for the excellent rating and your kind review! I am pleased to read how much you liked our breakfast spread. We try to provide a little something for everyone and we are very happy to see this resonated with you. We appreciate you sharing your positive experience with other travelers. Your business and support are much appreciated and we thank you for providing feedback that will help us to improve. It was truly an honor to have you as our guest. Please come back and see us again the next time you are in Winchester. Sincerely, Jignesh Gandhi General Manager

Best hotel ever love the space and the beds are comfortable to sleep in and best breakfast area and I love the ice machine it was right out side of our door so I could just walk to it easier and the room was nice and clean.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review and for being our guest! We strive to provide an exceptional experience for each of our guests and want you to know how very happy we are to hear you enjoyed your stay with us. It was truly an honor to have you as our guest. We appreciate your support and trust in us and are looking forward to welcoming you back.

At first this motel seemed a little off the beaten path but after checking in we found it to be really nice. The rooms were clean and the heating system worked really well. It kept the room at an even temperature, not too hot and not too cold. In the morning the free breakfast was a nice variety and very good. The coffee was very good too. We were just passing thru but if we are in the area again we would definitely stay there again. The price was reasonable also.

Jignesh Gandhi, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review and for being our guest! We strive to provide an exceptional experience for each of our guests and want you to know how very happy we are to hear you enjoyed your stay with us. It made our day to read that you would stay with us again and we want you to know how much we appreciate you sharing the details of your stay with other travelers. Thank you for being our guest. We appreciate your support and trust in us and are looking forward to welcoming you back. Sincerely, Jignesh Gandhi General Manager

Upon arrival, this looked like an older motel that had been bought by Best Western; I didn't have very high hopes. But, it was lovely! The room was very clean, the bed and pillows were really comfy, and it was nicely updated, and quiet - which is a big deal for us! In the morning we went to get coffee, and found they had the NICEST breakfast!!! The staff was polite and friendly. The entire experience was wonderful!

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 859-744-7210. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Intended to stay 1 night but ended up staying for 2 nights. I had 2 different rooms as I had checked out after my 1st night. Both rooms were clean and quiet. Room 102's heater fan was considerably louder than the first room. Bed and bath linens, and furniture were clean. I detected a bit of an underlying stale smoke odor when entering both rooms even though they were non-smoking. The area seemed safe, no loud parties or loitering on the property. Plenty of parking. Front desk staff was pleasant. Would stay again when visiting the area.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 859-744-7210. Thank you for your review and for choosing the Best Western Winchester while in our area. Our locations is definitely one of the things we are very proud of about our hotel.

Breakfast was horrible smelly eggs and the juice machine was filthy it sludges in my cup. No hot coco or hot water for tea, it was 28 degrees when we arrived. Room was dirty. Used to love this place but they changed owners and you can definitely tell.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your stay with us. We are very disheartened to read about your experience and sincerely apologize for failing to provide you with an exceptional stay. We pride ourselves on providing our guests with clean rooms and superior customer service, and are very sorry that we failed to do so for you. We understand your frustration about room expectations and no hot water available for guest to make tea at evening time. Please know, we are happy to fulfill guest requests at any time. Your business is sincerely appreciated and we thank you for being our guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We always get good service from Best Western hotels We are Gold members We went into our room and it smelled like a wet cigarette and I went back to front desk to get another room and the lady at the front desk was aggravated that I wanted to change She gave me a can of air freshener to spray the room which made it smell like a wet strawberry cigarette couldn't believe we were treated that way We should of left but we had been driving all day . We were going to sleep in but the smell was beyond awful So we got up before daylight and left the same lady was there didn't ask how our stay was she knew better We stayed in room 122 Everything in this room needs to be thrown away We stayed November 5th You should should be amazed by your employee

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Dear oceanlover1955, Thank you for taking the time to write a review about your November 5th stay with us. We are very disheartened to read about your experience and sincerely apologize for failing to provide you with an exceptional stay. We pride ourselves on providing our guests with clean rooms and superior customer service, and are very sorry that we failed to do so for you. I understand your frustration, and want you to know that we are taking your feedback to heart and are focused on improving. Your business is sincerely appreciated and we thank you for being our guest. We do hope you will consider giving us another chance to provide you with an exceptional stay. Best Western Winchester Hotel Management and Staff

The room was nice and spacious. The heat worked really well and the rooms was well insulated. I also like the outside entrance to the room since I usually travel with a bicycle in the car. It makes for much easier loading and unloading the car. The breakfast setup was most impressive (considering the small space). There were so many choices. I looked forward to breakfast each day. They even had Thomas' English Muffins!! It's also a great location if you enjoy Ale-8. Ale-8 bottling is less than a mile away.

Jignesh Gandhi, Owner at Best Western Winchester Hotel, responded to this review
Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon.

Very clean; QUIET; and reasonably priced. Great nights sleep. Tired & sick after leaving Omaha, NE on way to VA, you never know what you will get when searching online. This was a great spot for anyone needing to rest & reset! Very nice at front desk.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear DEEDIE W, Thank you for taking the time to post a review following your recent stay with us. I am very happy to read that you had a great nights sleep and appreciate you recommending us to other travelers. We truly enjoyed having you as our guest and hope you will return the next time you are in our area. Sincerely, Gina Shah General Manager

Even though this is an older hotel with outside entrances, this was an excellent place to stay and very clean. The breakfast was excellent with many choices. This place is very well maintained and very comfortable rooms. The manager and the 2 workers that we encountered were very friendly and helpful. The value for the money is well worth the stay. This is not far from Lexington and a much better stay than we've had in a long time.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear borrowedtime Texas, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your kind words about our staff and services and are very happy you enjoyed your stay . Our team is committed to providing an exceptional experience and I am very happy to see this resonated with you. Thank you, again, for your kind review. Your business is greatly appreciated and we hope to welcome you back, soon. Sincerely, Gina Shah General Manager

We weren't sure at first. After checking in, there were a lot of people hanging out on the stairs near our room, and we could hear them talking while in our room. When we came back after dinner later that night, the parking lot was full, but there were no people hanging around anymore. We had a good night's sleep and weren't disturbed. The room was clean and comfortable...just a few minor bathroom issues (very slow shower drain, toilet paper roll not secured to the wall). The employees we encountered were nice. The breakfast was amazing considering that it was in the small lobby area. There were some tasty hot items, and a huge selection of everything else. It looked like a lot of things were homemade. It was better than what you would find at a lot of larger, more expensive hotels. This hotel was a great deal, near lots of shopping and restaurants, and I would stay here again.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Kathy H, Thank you for taking time out to write a review about your recent stay at our property. We appreciate your kind comments regarding our staff and are very happy that you enjoyed your stay with us. We will take care of the issues you encountered with your room and want to thank you for bringing them to our attention. Please know that our team is committed to providing an exceptional experience so if there is anything we can do to make your next stay better, don't hesitate to call. Your business and support are sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

My wife and I were impressed with our room, It had a pleasant clean smell and the bed slept great. The location was just off the freeway and close to a great place called DJ'S where we went for our supper. Food was awesome!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear barrypatch66, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon.

Other than the hotel lobby being across a small parking lot from the hotel rooms, everything was good. The breakfast was good, the room was clean, the bed and pillows were comfortable, all at a good price.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Expedition302582, Thank you for taking time out to write a review about your recent stay at our property. We appreciate your business and are very happy that you enjoyed your stay with us. Please know, we are always looking for ways to improve so if there is anything we can do to make your next stay better, don't hesitate to call. Your business and support is sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back!

Great stay at a reasonable price! Family owned by a woman and her employees obviously care about your satisfaction. This hotel breakfast should be a model for all best westerns to follow! No one expects a gourmet breakfast at many best westerns, but this owners does it right. She has many amenities, that you will never see at typical best westerns. Excellent clean hotel with a good breakfast selection including gluten free options!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear John S, Thank you so much for taking the time to provide a review of your recent stay with us. It is always a pleasure to receive positive feedback such as yours! I am very happy to read how much you enjoyed your stay and that our staff, breakfast, and amenities helped contribute to a positive experience. Your business and support are sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back! Gina Shah General Manager

We were late getting in but were warmly greeted and we were welcome to a late check out. Everything was explained in detail and our room was very clean and quiet, we enjoyed a very restful nights rest.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear dlspencer48, Thank you for taking the time to post a review about your experience at the Best Western Winchester Hotel. We are very happy that you had a positive experience and a restful stay. Thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon. Gina Shah General Manager

The location was bad the room was outdated and everything in there felt dirty and greasy, even the bedding felt dirty and the sheets were yellow and dingy there was no parking for our trailer and I never felt safe there

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Odyxxey199840, Thank you for taking the time to write a review about your recent stay with us. I am very disheartened to read about your experience and sincerely apologize for failing to provide you with an exceptional stay. We pride ourselves on providing our guests with clean rooms and superior customer service, and I am very sorry that we failed to do so for you. I understand your frustration, and want you to know that we are taking your feedback to heart and are focused on improving. Your business is sincerely appreciated and we thank you for being our guest. I do hope you will consider giving us another chance to provide you with an exceptional stay. Sincerely, Gina Shah General Manager

Hotel was clean, staff great. The room we were assigned had smoke odor, even though this is a non-smoking property. We were promptly assigned another room, which was fine. We received a phone call shortly after arriving in our room to make sure it was satisfactory. Bed comfy, pool open, room very clean. Breakfast had some hot food as well as usual yogurt, cereal etc. Would stay again!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to write a review about your recent stay at our property. We appreciate your kind comments regarding our staff and are very happy to hear that you would stay with us again. We will take care of the odor issue in the room you were assigned. Thank you for bringing this to our attention. Please know, we are always looking for ways to improve and if there is anything we can do to make your next stay better, don't hesitate to call. Your business and support is sincerely appreciated. Thank you for being our guest while in Winchester. We look forward to welcoming you back! Gina Shah General Manager

This motel is in a small town in KY. We have stayed here 3 times in the past 5 years. We always come back because the place is very clean, the staff is excellent. The owner is very attentive to detail and will do anything she can to make your stay great. Wonderful continental breakfast. Rooms are large and clean. The Best Western name is what first brought us here but the owner and staff is the reason we come back!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Jbiskit123, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. . Thank you for making us your hotel of choice while in Winchester. Your business and trust in us is sincerely appreciated and we want you to know it was an honor to have you as our guests. We look forward to welcoming you back again on your next visit. Sincerely, Best Western Winchester Management & Staff

The staff was really nice and helpful. When they saw a cooler in my hand they offered to fill it up with the ice and helped me with my luggage as well the stay was good, bed was comfortable and breakfast was hot and had plenty of options. Will definitely stay here again

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear vivekyadav2021, Thank you for leaving us such a wonderful review. We are very happy to read that you received excellent service and had an excellent stay! Providing our guests with a positive experience is something we work hard on and I am happy to see it resonated with you. I will let our team know that they had a positive impact on your stay. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and for allowing us the opportunity to have you as our guest. Your business is greatly appreciated and we are looking forward to welcoming you back. Sincerely, Gina Shah General Manager

Really nice place! Pretty easy access from the interstate, but far enough to avoid the highway noise. Room was very clean, beds comfortable, good TV and wifi, plenty of hot water for showers. We travel with our dogs, which are allowed in pet rooms only; but the cleanliness and “smell” were no different From other areas. According to the in-room brochure, they have free evening snacks and coffee, but the clerk said that was suspended due to covid (which didn't make sense since they still have self serve breakfast???????). Breakfast was best I've seen in all our travels outside of a bed & breakfast! Sausage, biscuits, gravy, French toast, scrambled eggs, potatoes, yogurt, pastries, individually wrapped slices of watermelon, pineapple, and cantalope, 6 different cereal choices and More. Only drawback was that there aren't great areas to walk dogs. Would definitely stay here again!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear R1661MZroberts, On behalf of our entire team, thank you for leaving such a kind review. We are delighted to read that you had a clean & comfortable stay and enjoyed some of the amenities we offer. Getting the breakfast back to it's pre-covid spread has been our primary focus and unfortunately we forgot about the evening snacks. Please accept our apologies for the inconvenience. We look forward to reintroducing the evening snacks again, soon. We appreciate your patience and understanding regarding this and thank you for bringing it to our attention. It was truly an honor to have you as our guests. Your business and support are sincerely appreciated and we look forward to welcoming you back! Sincerely, Gina Shah

There is so much to recommend about this hotel! I was visiting the Red River Gorge area for the first time and looking for a reasonably-priced hotel. It was easy to find coming from the highway. The shower had very hot water with OK pressure. The wifi worked. The fridge and TV worked. The room was large. (The bathroom was on the small side.) The towels were nice. The hotel is non-smoking with a smoking shack. When I entered, the room had a slight odor (but not of smoke). The lighting was just OK, but the room had a lot of plugs. The hotel has an outdoor pool. The hotel's breakfast was AMAZING: scrambled eggs, sausage patties, biscuits, gravy, cereals, yogurt, lots of fresh fruit, bagels, bread, hard boiled eggs, coffee, drinks, and sweet treats. WOW! My only disappointment was in the air conditioning. It was the loudest I have ever experienced and seemed to vibrate the room when it was on. (The cold air seemed to come out of a vent in the wall under the sink.) I am a fairly light sleeper, and I could not sleep when it was on. I turned the thermostat up so it would come on less, but then I was hot. I really, really wanted to love this hotel, but with my poor sleep experience, I just couldn't.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to write a review about your recent stay at our property. Although we are happy to read that you enjoyed the breakfast as well as other aspects of your stay, we do apologize for the poor nights sleep due to the air-conditioning noise. We are very sorry for the disturbance and will take care the problem. Your business is sincerely appreciated and we thank you for being our guest. I do hope you will consider giving us another chance to provide you with an exceptional stay. Sincerely, Gina Shah General Manager

Clean and centrally located. Would stay again. Excellent service and breakfast. Easy check in and check out. Rooms were updated and seemed relatively new. Close to restaurants and shopping. If in the area would recommend.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon.

Clean rooms great pool food good front desk very friendly check in fast check out fast, quiet area, rooms were ready. I like the hours for breakfast starts very early but also last till 9:30..we will be back

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear msaa2042, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

My stay was very very satisfactory, I was really impressed with Best Western providing free breakfast, what a great treat, because you don't see this much at other hotel/motel. the staff was great to.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear showmeskate, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon. Sincerely, Best Western Winchester Hotel Management & Staff

refrigerator did not work. They made no effort to fix it. Barking dog next door. Hotel was full Friday and Saturday night. Not enough parking spaces. I had to wait to leave Saturday morning until some one moved their car the front desk did not take any vehicle information so they had no idea whose car it was

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Ram0nd5, Thank you for taking the time to write a review about your recent stay with us. I am very sorry to learn of your experience and want to offer my apologies for any inconvenience the broken refrigerator and parking issues caused you. I also apologize for our failure in addressing these issues when you brought them to our attention. I understand your frustration, and want you to know that we are taking your feedback to heart and are focused on improving. Please free to reach out to me if you would like to discuss this further. Your business is sincerely appreciated and we thank you for being our guest. I do hope you will consider giving us another chance to provide you with an exceptional stay. Sincerely, Gina Shah General Manager

Clean. Comfortable. Easy and very safe checkin and out. Good price. Easy On and off major highway, but quiet. 1st floor park at door to room. Felt safe. Numerous places to eat close by. Staff was very nice. Breakfast was surprisingly good. They serve you. Not a buffet and mask required in lobby.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear MenaM413, Thank you for the excellent rating and for your kind review. We sincerely appreciate your business while in Winchester and are very happy you enjoyed your stay with us. It really made our day to read that everything from our staff to our clean and comfortable rooms had a positive impact on on your stay. It was truly an honor to have you as our guest and we hope to see you again the next time you are in Winchester. Sincerely, Best Western Winchester Management and Staff

We were only there for one night but had a very comfortable stay. It's obvious that it's an older building but the room was very clean and had everything we needed. The staff for both check in and check out were quite pleasant and the Covid related precautions that were taken were very impressive.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear loritaw2021 Thank you for taking time out from your busy schedule to write a review about your recent stay with us. I am very happy to hear that you found your room to be very clean and the amenities met your needs and expectations. We sincerely appreciate your kind comments regarding our staff and thank you for being our guests while in Winchester. It was an honor to serve you and we hope to see you again the next time you are in our area. Sincerely, Gina Shah General Manager

I would stay here again. The staff were most helpful. The fact they take dogs and are nice about it and understand what traveling with an animal entails is very helpful. The air conditioning worked fast which is a big plus.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear lisamk39, Thank you for the kind review and for being our guest while in Winchester. We are very happy to learn that you had a positive experience and it made our day to read that you would stay with us again. Your business and support are sincerely appreciated. We want you to know that it was an honor to have you and your dog as our guests. We are always happy to accommodate pets and we thank you for giving us a chance. We look forward to seeing you again the next time you are in Winchester. Sincerely, Gina Shah General Manager General Manager

We live in Winchester and have passed this hotel 100's of times but we had to stay a night here after our electric messed up. We wasn't sure about the stay because it is an older hotel.Glad we stayed instead of paying more down the street.The staff is all real nice and helpful. The room was clean and comfortable and had no problems. The day of check out the owner made sure we had breakfast items and kept asking was we sure we didn't want anything else. I would stay here again if i needed to.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear mkkb42, Thank you for taking the time to write a review about your recent stay with us. It really means a lot to us to hear such positive comments from a member of our community. We appreciate the opportunity to serve you and want you to know it was an honor to have you as our guests. Your business is sincerely appreciated and we hope you will come back and see us again soon. Sincerely, Gina Shah General Manager

My father became ill in his trip home to michigan from florida and was admitted to a winchester hospital. traveled with other family members. the staff here went above and beyond which was nice during this difficult time.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear neal1781, Thank you for choosing to stay with us during your recent visit to our area. We are sorry to hear about the circumstances behind your visit and hope that your father is doing better. Your support and trust in us during such a difficult time is sincerely appreciated. Thank you as well for taking the time to write a review and for your kind comments regarding our staff. It was truly an honor to serve you and we hope to welcome you back under better circumstances. Sincerely, Gina Shah General Manager

Staff were great! Couldn't get sleep, the bed & chair were the most uncomfortable pieces of furniture I've ever had the displeasure of trying to rest on. Had to sleep at home to recover from the room.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Renee0785, Thank you for being our guest while in Winchester. We are very sorry to hear about your disappointing experience. If you could contact us to let us know which room you stayed in we will see what do about the bed and chair. Thank you for bringing this to our attention. It was an honor to have you as our guest and we hope you will consider staying with us in the future. Sincerely, Gina Shah General Manager

It is always a pleasure to visit Mrs. Shah's BW in Winchester, KY. The location is quiet, clean and friendly. Even during COVID, we have stayed several times as we drive back and forth from VA to MO and have always found the establishment welcoming and safe. Mrs. Shah always provides wonderful take-away breakfasts for her guests and her staff is the best.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear irishtoo1948, Thank you for your kind review and for being our honored guests once again! We sincerely appreciate your business and your kind review. We are very happy to learn that our location, clean and quiet rooms, as well as our friendly staff have had a positive impact on your stay. We are also glad to learn that you felt safe while staying with us. Although COVID has changed the way we operate, we want everyone to know that your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Thank you for sharing your positive experience with other travelers. It was an honor to have you as our guest once again. Your support during this time is greatly appreciated and we are looking forward to seeing your on your next trip. Sincerely, Gina Shah General Manager

Clean room - easy access - the front desk representative was extremely helpful - comfortable bed, a nice TV, and a good shower (nothing much more needed for a new overnight). Offers a limited "pick to go" breakfast which is nice. A good choice overall.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Chiotme, Thank you making us your hotel of choice while traveling to our area. We appreciate your business and continued support. It is always a pleasure to have you as our guest. Your kind review has made our day as we work hard to provide clean and comfortable rooms for all of our guests. We are very happy to see our efforts have had a positive impact with you. It is always an honor to have you as our guest and are looking forward to welcoming you back to our hotel, soon. Sincerely, Best Western Winchester Hotel Management & Staff

My wife and I work for banks and mortgage companies all over Kentucky and Indiana. We stayed at this hotel for a night when we had a job that took two whole days to complete. We did check around town for a place that was nice and not too expensive. That was this Best Western. The staff was very nice, the room was very comfortable. I had a long hot shower, very relaxing. Nice size TV. Excellent breakfast the next morning. Overall a great experience.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you Footprints35378 for the wonderful review! It was truly an honor to have you and your wife as our guests at the Best Western Winchester hotel. We appreciate you choosing to share your experience with other travers and are very happy to read that our comfortable rooms, large TV's, and excellent breakfast exceeded expectations. Your satisfaction is our top priority so we are always updating and looking for ways to improve. If you should find yourself in Winchester again please come back and see us. Sincerely, Gina Shah General Manager

Every month on our anniversary I buy my wife flowers. This was the first month that my wife was traveling home, so I called to ask if they could put flowers in her room. Ruby was kind enough to supply a beautiful bouquet! Thanks Ruby thanks Best Western.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear mtbchas, Happy Anniversary and thank you for taking the time to post a review. It was our pleasure to provide the flowers for your wife. I hope they brightened her day as much as it brightened ours to fulfil your request. Guest satisfaction is our top priority so we are always updating and looking for ways to improve. If there is anything we could have done to make her stay better or if there were any issues that arose, please let us know. We strive to provide an exceptional experience for each of our guests and any feedback you can provide would be greatly appreciated. Thank you for choosing us. It was truly an honor to have your family as our guests. We hope to welcome you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

I stayed for one night on my way to St. Louis. I was pleasantly surprised by how nice this hotel was. The room was as clean as it could be. The front desk was efficient and helpful. The breakfast had items individually wrapped for additional precaution during Covid. I would definitely want to stay here again.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear FarAway559395, Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We also thank you for making us your stopover choice while traveling to St. Louis. It made our day to learn how impressed you were with our staff and services. We have been working hard to ensure a great breakfast while also following safety protocols due to Covid-19. I am very happy that this resonated with you. Your business and trust in us are sincerely appreciated. We would be honored to have you as our guest again. Sincerely Best Western Winchester Management & Staff

We were driving past the hotel on the way to Natural Bridge and Red River Gorge, so we asked if we could get checked in early. We did, and while one of them worked on that, another asked if we wanted some breakfast. Our room had a couch and a kitchenette. Would stay here again for sure. Staff very friendly and helpful.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear walvid1, Thank you for making us your hotel of choice while visiting Red River Gorge and Natural Bridge. Your business and trust in us are greatly appreciated. It made our day to read your kind review and we are very happy to read that you would stay with us again. It was truly an honor to have you as our guests and we are looking forward to welcoming you back. Best Western Winchester Management & Staff

Read a lot of reviews before staying here. Most were good, some were not. It's an older style hotel, but the room was clean and the bed was comfortable. We stayed overnight while traveling, so we were just looking for a bed and clean bathroom. My wife, whole can spot a problem a mile away, felt comfortable enough to take a bath in the tub. Rooms had a large tv, fridge, and microwave. The staff were exceptionally nice, even matching a third party price. Is the place perfect? No. The bathroom was a little on the small side, but I wouldn't let that keep me from staying again. For the price paid it was a great value.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear fredzickefoose, Thank you for choosing to stay with us during your recent trip through our area. We sincerely appreciate your positive review and are happy to read that you had a clean and comfortable nights stay. Guest satisfaction is our top priority so we are always looking for ways to improve the quality of our product and services. It was truly an honor to serve you and we hope you will return and stay with us again. Sincerely, Best Western Winchester Management & Staff

Incredibly noisy A/C unit kept us up all night until the very loud traffic noise took over at 0530. Some of the fixtures were rusting. The bathroom was, no kidding 5' X 5.5'. The toilet seat was not more then 1 foot from the ground. There was no extra toilet paper and the roll was half gone when we arrived. There was no TV channel list. The day-staff at the front desk was very nice and sympathetic, but there was little she could do. Overall the hotel looks run-down and some pretty seedy characters were hanging out in the parking lot.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Value Guest, Thank you for taking the time to provide feedback regarding your recent stay with us. We are very sorry to hear that your experience was not up to par with the standards we have set for our hotel. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We sincerely apologize for any inconvenience that these issues have caused you. Our team is committed to solving and improving the areas you mentioned and we sincerely thank you for bringing these to our attention. If you would like to discuss this further, please feel free to contact me at any time. Thank you for being our guest. It is our hope that you will return and allow us another opportunity to provide you with an exceptional experience. Sincerely, Gina Shah General Manager

Enjoyed our stay at Best Western Winchester. This is the second time we have stayed here. Room was very clean and well maintained and beds were very comfortable. Staff was friendly and breakfast met expectations. The internet service was a bit slow, but that is my only complaint. Would not hesitate to stay here again, and will if the need arises. Great experience!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear scottyneat, Thank you for the kind review and for being our guests once again. It was pleasure to welcome you back to the Best Western Winchester. We are very happy that your found your room clean and well maintained as well as found the beds comfortable. We do apologize for any issues you encountered with the internet. We will check our equipment to ensure everything is working properly. Thank you for bringing this to our attention. Your business and support are greatly appreciate. It was truly an honor to serve you and we look forward to seeing you on your next trip. Sincerely, Best Western Winchester Management and Staff

The owner was super friendly accommodating! The hotel was clean and we had a great night sleep. Would highly recommend. We were moving across the country and this hotel was a nice relief for us. It is also pet friendly!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Departure526656, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and were able to get some much needed rest during your cross country move. I also want to thank you for your kind compliments and for recommending our hotel to other travelers. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. Your business and support are greatly appreciated and we want you to know it was an honor to have you as our guests. If you are ever in our area again, please come back and see us. Sincerely, Gina Shah General Manager

You know how you go to see your mom after you left home and she makes sure you have your favorite dish for dinner, your favorite pillow on your bed, and asks if she can do anything for you? That is exactly how I felt staying here. The hotel is actually what you would consider a motel...rooms open to outside. It's off the beaten path, so there was very little road noise. It has been beautifully and meticulously renovated. We were extremely happy with the cleanliness of our room. In fact, just a few minutes after we walked into our room, we got a call from the gentleman at the front desk, asking if we were happy! The bed was very comfortable...not too firm, not too soft. Breakfast was amazing!!! I couldn't believe the choices! They do ask that you take your food to your room to eat (due to COVID), but they have so much!! Hot breakfast sandwiches, warm bagels, every kind of cereal, oatmeal, juices, fresh fruit, cereal bars...and if you don't choose enough, Gina (General Manager), will coax you to take more! I mentioned that we were going hiking in nearby Red River Gorge, and Ruby brought out a bag of seasoned peanuts for us. I'm not kidding, I felt like my mom was there, telling me I was too skinny! My only complaint was that a family came in around midnight with kids, a barking dog and a car lock that beeped. That didn't last long and you get that anywhere you go. STAY HERE!! You will leave feeling like the management actually cares about the property and about you! Thank you, Gina and Ruby. You made me miss my mom. I haven't been treated that well in a long time.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear houstongal43, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. Our team works hard to make each guests experience exceptional so it made our day to hear how much you enjoyed your stay. Also, thank you for your kind comments regarding Ruby, Gina, and our other staff. Your kind comments mean a lot to us and are sincerely appreciated. Although Covid-19 has changed the way we operate our breakfast, we are happy to serve and are always looking for new ways to improve and new items to add that will enhance our guests experience. It was truly an honor to serve you while you were in Winchester. Guests like you are why we love what we do and continue to work hard to improve the quality of our service and product. Your business, trust, and support are greatly appreciated. We look forward to welcoming you back! Sincerely, Best Western Winchester Management & Staff

If you're coming through Winchester,KY and are looking for a nice friendly,comfortable hotel at a reasonable price and a great healthy breakfast then you should definitely stay at the Best Western hotel on Lexington Ave. They are very friendly at check-in and the rooms are clean and comfortable! The breakfast is amazing. They have so much to choose from and healthy as well! I give this hotel a 10! Keep up the great work, I really enjoyed my stay here!!

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We sincerely appreciate your business and support and want you to know that we are absolutely thrilled to hear that you had such a positive experience. Our team is committed to providing an exceptional stay for all of our guest so reading your review has definitely made our day. Thank you again for your kind review. It was truly an honor to have you as our guest. We look forward to seeing you on your next visit. Sincerely, Best Western Winchester Hotel Management & Staff

I read the reviews for the hotels in the Lexington area on my cross country road trip with my dog from Texas to New York to see my pregnant daughter. I wanted something not in Lexington, but on the other side for early morning departure. It was not on the freeway, but a few blocks off. That almost made me decide not to choose it. But I kept reading the reviews and decided to do it. I am so glad I did. For an older established motel, it was very clean, updated and lovingly cared for, including their landscaping with roses. They welcomed my Golden Retriever without a word. I can always tell hotels/motels that care about their guests when they use nice towels, linens, bathroom care products that are quality and go the extra to fold the wash clothes in an attractive position like the more expensive hotels. The bed was very comfortable, a big plus on a 1400 mile solo trip. The next morning I checked out, drove a bit and realized the fog was so heavy I did not want to drive till it cleared up. I drove back to the hotel, was warmly greeted by the reception desk woman and the owner. They serve a very nice take with you breakfast of several choices of premade and wrapped breakfast biscuits. They packed me a wonderful breakfast, coffee and a very large prewrapped piece of watermelon. My Golden and I enjoyed the morning warm, comfy and safe back in our room. I will definitely be staying there on my return trip and many other future trips to visit my first and only grandchild. Both the owner and the other lady want to know all about my visit. I can see me sharing proud grandmother pictures with them with many cross country trips for years to come. I felt they were very observant of COVID cleaning and distancing. I felt safe there. They care about their guests.

Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear PatBarbK, Thank you for taking the time to post a review about your recent stay at the Best Western Winchester Hotel. We sincerely appreciate you sharing you experience with other travelers. Our team is committed to providing an exceptional experience for all of our guests so it made our day to read how happy your were with your stay. We promise to continue in our efforts to improve and thank you again for your kind review. It was truly an honor to have you and your Golden Retriever as our guests. We look forward to welcoming you back and seeing pictures of your beautiful grandbaby. Congratulations to both you and your daughter! Sincerely, Best Western Winchester Management & Staff

Is very convenient to restaurants, with quick access to I-64, and not far from Lexington Kentucky. I was there for a basketball tournament and it suited my needs just fine. A bit noisy in the morning but overall quiet and slightly off of the beaten path. The Wi-Fi was reliable with no issues, and the staff was firnedly and helpful. I would recommend, especially for groups or teams. Rates in line with the property.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear K1771DYdavids, Thank you for taking time out to post a review regarding your recent stay with us. I am very happy to hear you had a an overall positive experience and are delighted to read that you would recommend us to others. We sincerely appreciate your business and hope to welcome you back to our property the next time you are in the Winchester area. Sincerely, Gina Shah General Manager

My wife and I didn't want to drive back from Lexington in the dark after spending the day at an indoor track meet at U-K. We noted good reviews of this motel on TripAdvisor, so decided to make our reservation here. We are *so* glad we did! First, the location -- it is on a main road in Winchester but is away from the interstate, so .... no interstate noise!!! Yea!!! Second -- the place is impeccably clean! I'm talking lobby, room, bathroom, parking lot (there is even an outside dedicated covered smoking area with four chairs). Third -- there were *three* sets of towels there for us even though we were only two in number. Fourth -- huge TV with a large selection of channels. Fifth -- internet which was strong and fast. Sixth -- the two appliances we used worked well (the mini-fridge and the coffee maker). Seventh -- the included breakfast was fantastic. I often stay at a Hampton Inn or Comfort Inn and Suites, and the breakfast offerings here have much more breadth than Hampton or Comfort. Eighth, and most important -- the king bed was *very* comfortable and supportive. Usually when we stay at a motel my wife doesn't sleep well and gets up feeling achy. Not here! She slept great and had no aches in the morning! This was an A+ experience at an A+ motel!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Weeble24740, I want to thank you for choosing our hotel, and for your kind review. We are very happy to hear that our services and amenities were able to exceed expectations. It also made our day to read that you thought our breakfast was fantastic, and, most important of all, your wife was able to get a comfortable nights sleep. We strive to provide and exceptional experience for all of our guests so we are continuously updating and looking for ways to improve. If you should find yourself in our area again, do come back and see us. Thank you again for sharing your review with other travelers. Sincerely, Gina Shah General Manager

This a clean and well maintained Hotel with easy access to the Highway. My only complain was that breakfast was only served to 9:30 AM. The room was equipped with a Coffee Maker, Refrigerator & Microwave, so it would be possible to make your own Breakfast if you are so inclined.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear deegauss, Thank you for taking the time to write a review and for being our guest. I am very happy to hear that you found our facilities clean and well maintained and that our location was convenient. We appreciate your suggestion about the breakfast hours and will keep this in mind as we want all of our guests to be able to partake of it. Your business and feedback are greatly appreciated. I do hope to see you again the next time you are in the Winchester area. Sincerely, Gina Shah General Manager

The hotel offered everything we could ask for. We traveled with a big dog and a little dog, and it was so wonderful to find a motel that would accommadate both of them. The breakfast is wonderful, so many choices to choose from. The hotel clerks were so helpful also.

Older Motel. In the middle of the small town. Close to restaurants. Rooms were clean and nicely decorated. Large TV. Fridge. Hair dryer. All in working order. Easy check in and check out. LARGE breakfast variety with fresh fruit and various foods for those with food allergies. Would highly recommend.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Betty S, Thank you so much for the wonderful review and for recommending us to others. We truly appreciate your business and your trust in us. I am very happy to hear that our accommodations and services met your needs and expectations. Thank you for sharing your experience. It was an honor to have you as our guest and we look forward to welcoming you back to the Best Western Winchester Hotel in the near future. Sincerely, Gina Shah General Manager

Would recommend this older hotel which is well maintained. Rooms were clean and the beds were great. Best sleep I've experienced in many months. Pillows were also great. Both firm and soft. Very welcoming staff, the breakfast was very good and the hotel itself was off the main road but not by far. I enjoyed our experience and will continue to stop hear as I travel across country. This is an older hotel but well maintained.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear akatshouse, Thank you for the kind review and for being our guest while in Winchester. We are absolutely thrilled to learn that we were able to provide you with a great nights sleep as well as an enjoyable experience. We strive to provide an exceptional experience for all of our guests and are always improving and updating our facilities and the quality of our services. Thank you for being our guests and for recommending us to other travelers. We look forward to welcoming you back the next time you are in our area. Sincerely, Gina Shah General Manager

OUTSTANDING HOTEL!!!! As a traveling healthcare worker (whose parents live in Winchester, KY) I have stayed at this hotel many, many times. They have never, ever disappointed me and the location has only gotten better with each stay. It is centrally located right off the interstate and bypass in Winchester, KY where almost anything you might need from a hospital, auto repair, veterinarian services, fine dining, or shopping of any type is just a mile away. This unassuming Best Western is very, very clean, extremely well lit, is patrolled by local law enforcement, is safe for families and single travelers. The friendly staff goes way above and beyond to make every aspect of the stay wonderful and tailored to your needs. They are VERY PET FRIENDLY and don't charge a ridiculous fee to allow your pet to stay there. The parking lot is very large with plenty of room for trailers and bigger vehicles (like work trucks). This is a two story hotel so if you need a ground room or need to park outside of your room....this is the place for you!!! Above all, the breakfast bar is out of this world!!! FRESHLY cut fruit, a huge coffee/tea bar, many types of cereals, pastries, FRESHLY cooked scrambled eggs, sausage, waffles, etc. It should be noted that they FRESH GRIND the Starbucks whole bean coffee, use only FRESH eggs kept in their refrigerator (never fake egg substitutes) and personally slice the FRESH fruit. They even have an entire area of GLUTEN FREE FOODS!!!! There was soooo much good food and drinks to choose from and every single thing is excellent name brands, and served at NO CHARGE. Seriously, on my last visit in November 2019 (a three week stay) I had a friend visit who wanted fresh made waffles but was on a very strict gluten free diet. The owner, who is such a nice lady, overheard us talking and surprised us by personally making gluten free waffle batter for her AND then taking the time to cook them for her so we could sit and enjoy visiting with each other!!! I mean, where else but in a FIVE STAR restaurant would you get service like that? And....take as much as you want to eat (great for road warriors and maybe construction crew guys). You can eat your breakfast in the very nice dining area while watching the morning news on the huge flat screen TV or sit at the huge computer desk, snack on breakfast, check your emails or surf the Internet on their high speed a WiFi. Or, take as much as you want back to your room so you can get ready for your day. Just so you know....every room is large, is carpeted with clean and nice smelling floor covering, plenty of drawers/storage for clothing, has a new microwave, very nice refrigerator, steam iron, ironing board, coffeemaker, blow dryer, digital alarm clock, lots of USB charger ports, HBO, a selection of coffees and teas, and very nice toiletries. And, if you happen to run out...just call the front desk. They will get you more ASAP!!!! Their rates are extremely reasonable and they honor the Best Western Rewards program. Also, and this is important....if your stay is going to be extended, go ahead and ask the owner if she has a price break that is available. When you are there, check out all of the Best Western and local community awards they have hanging on their wall. They are very impressive to say the least! If you are having a family reunion, are in need of a place to stay during home remodeling, have a conference with visiting business associates, have a high school or college team that needs overnight accommodations, or run a big construction crew that is working a local project......or you just need to get away for a night or two for a “vacation”.....this is the place for you or your business!!!! You absolutely cannot go wrong here!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear G929DUlisaa, We truly appreciate the awesome review and your kind compliments regarding our staff, facility and services. Knowing how much you enjoyed your stay inspires us to try even harder to ensure all of our guests have the same great experience that you had. Thank you for making us your hotel of choice when visiting Winchester. We appreciate your loyalty and trust in us and look forward to welcoming you back soon. Have a great day! Sincerely, Gina Shah General Manager

We stayed here on several occasions. It is a convenient location. The breakfast is excellent with lots of variety. All very fresh and well presented. The rooms are comfortable with plenty of hot water.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Resort213723, Thank you for staying with us again! We appreciate your loyalty and your continued trust in our hotel and our staff. We are very happy to hear that our breakfast, comfortable rooms, and convenient location have brought you back to our hotel on several occasions. It is always an honor to have you as our guests. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

Nice hotel for money breakfast options were plentiful nice big tv in room had a quick pass through driving through so late check in and early check out. Check out very quick and easy and breakfast was nice. I always go for make your own waffles ! Which you can't go wrong on !! Thanks for a quick night fly by !!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Julie O, Thank you for taking time out from your busy schedule to write a review about your recent stay with us. I am very happy to hear that our services and amenities met your needs and expectations. We sincerely appreciate the opportunity to have you as our guest. If your are ever in out area again, please come back and see us. Sincerely, Gina Shah General Manager

Small hotel but big on service. Clean and comfortable. Close to many dining options, gas, and interstate. Very friendly staff. Nice but simple breakfast choices. Room was average size but very clean. Refrigerator and microwave. Big screen tv. Comfortable bed and pillows.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear R1661MZroberts, On behalf of our entire team, thank you for leaving such a kind review. We are delighted to read that you had a clean & comfortable stay as well as found our staff friendly and enjoyed some of the amenities we offer. We strive to provide each of our guests with a satisfying experience and are happy to hear that this resonated with you. It was truly an honor to have you as our guest. We hope you will return and stay with us again. Sincerely, Gina Shah General Manager

We were traveling to a wedding and needed a place to stay the night before. This hotel was a great price for one night. The rooms were clean, the service was good, and the breakfast was amazing! We would definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear hay677, On behalf of our entire team here at the Best Western Winchester Hotel, thank you for your kind review. We are grateful to have been your hotel of choice for such a special occasion. Your satisfaction is our top priority so we are thrilled that our clean rooms, good service, and "amazing" breakfast were able to exceed expectations. It was truly an honor to have you as our guests. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Stayed one night while traveling to Raleigh. Good choice. Nice staff. Clean updated room. Pet friendly ($20 extra). Lots of restaurants close by. The breakfast was amazing. Best spread we've ever seen at a motel. Lots of organic options and several gluten free. We will definitely stay here again when in the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear litterbughater, Thank you for taking the time to review your stay with us. We appreciate your feedback and are very happy to learn that our location, breakfast, and pet friendly rooms all contributed to a positive experience. It was an honor to have you as our guests. I do hope you will return and stay with us again. Sincerely, Gina Shah General Manager

I was there for work, court days. The hotel was great. Room service didnt take my trash out like they should. They lost a tip. The breakfast food was great. Many options. I did get mistaken for a model.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear s9m1k7, Thank you for taking time out to write a review about your recent stay with us. I am very sorry to hear that your trash wasn't taken out as it should have been. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Thank you for being our guest. Sincerely, Gina Shah General Manager

The decor was a little outdated. But it was overall, clean and comfortable. Every staff member I encountered was very friendly. The breakfast was also delicious and fresh every morning! It was also very easy to find, considering I have never been in Winchester before.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Camper56707809199, Thank you for taking the time to post a review. We are happy to hear that our staff, breakfast, and location had a positive impact on your stay. Our apologies for the decor but we are always looking for ways to improve so we will definitely be keeping your feedback in mind for our next update. It was truly an honor to have you as our guest. I hope you will return if you are ever in Winchester again. Sincerely, Gina Shah General Manager

I was driving with my wife to our home in Knoxville TN from central Wisconsin. I was ready for a break and looked for an opportunity to use some Best Western reward points and decided to stop at Winchester Best Western. It has the layout of an older motel (two levels of rooms each with an outside door. I pulled up about 11 PM and promptly checked in. We drove into a spot next to our room which had two queen beds and a nice flat panel TV and reliable WiFi. We could hear more activity in the next room than I'm used to - but things were quiet when we were ready to sleep. Before our final leg home we enjoyed the breakfast provided in the lobby which had wider and more thoughtful selections (hot and cold) than a typical chain offering. Service was genuinely friendly at all times.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Jon T, Thank you for taking the time to post a review about your experience at the Best Western Winchester Hotel. We appreciate your feedback and are pleased to read that you had a comfortable nights stay and enjoyed the breakfast. I am sorry about any noise and am glad to hear that it was quieter when you retired for the night. We appreciate you sharing your experience with other travelers. It is an honor to serve you and we hope to welcome you back the next time you're in our area. Sincerely, Gina Shah General Manager

Great breakfast even had sugar free coffee syrup, almond milk, and more for my keto diet. I took my own because wasn't expecting them to have that stuff. Very clean room and smelled good. No bacon on breakfast or chocolate milk which my husband drinks instead of coffee.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear smithb632019, Thank you for taking the time to review your recent stay with us. I am so happy you liked the sugar free and dairy alternative choices provided for breakfast. We want everyone to be able to enjoy the breakfast so we try to include a variety of dietary options. We also want to thank you for being our guest. We sincerely appreciate your business and trust and want you to know it was an honor having you as our guests. I hope you will consider staying with again the next time you are in our area. Sincerely, Gina Shah General Manager

Hotel room was very clean with new updated very attractive decor. As hotel breakfasts go, this hotel had one of the best I've seen with a breakfast burrito option, as well as pancake, eggs, cereal, fresh fruit, muffins, bagels, etc. Check in was fast and easy, even though we arrived after midnight.

All good the front desk always has my room ready,no delay I travel late and arrive late and they always come through, I 've never been disappointed, breakfast is always on the mark, healthy choices and always fresh food, I would recommend it for anybody.

We are in the midst of a bathroom renovation and moving a house.... so we needed a place to stay for a few nights. We found this to have the highest ratings and the best quality for said ratings. IT WAS RIGHT. On top of a clean room and VERY friendly, helpful staff, their breakfast is AMAZING. Yes, you heard right, their breakfast is amazing. Get there before 9:30 am before it is put away, or you will totally miss out. Eggs, sausage, biscuits and gravy, any toast or pastry you could think of, any cereal you could think of, fresh fruit, waffles made on the spot, breakfast burrito bar, skillet potatoes, any juice you could think of, and yogurt you could think of, cottage cheese, fruit toppings, all sorts of nut toppings, grits, oatmeal, coffee bar. IT IS GREAT! I would totally recommend if you are traveling or here in town and in a house renovation.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Elizabeth, Thank you for taking time out to write a review about your recent stay at the Best Western Winchester hotel. We want you to know how very happy we are to hear you enjoyed your stay with us. It also made our day to learn how much you liked the breakfast as well! Your business and support are sincerely appreciated. Thank you for sharing your positive experience with other travelers and thank you for being our guest. I hope you can return and stay with us again. Sincerely, Gina Shah General Manager

The Winchester, KY Best Western has clean comfortable rooms. The breakfast is very good, the food is good quality and flavorful. There is a nice variety of items. The hotel is in a quiet area, making the stay stressless.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dead Valued Guest, I want to thank you for taking the time to leave such a kind review. My team and I are very happy to hear you had a spectacular stay and that the breakfast, location, and clean & comfortable rooms all contributed to your positive experience. We want you to know how much we appreciate your business and it is our hope to be able to welcome you back to our hotel in the near future. Warmest Regards, Gina Shah General Manager

Staying at this Best Western property in Winchester, KY, was a wonderful experience, due to the helpfulness, kindness and professionalism of the staff, cleanliness of the rooms, and absolutely INCREDIBLE breakfast. At least 10(!) kinds of dry cereal, 2 organic granolas, a half dozen kinds of fresh fruit (blueberries, cantaloupe, watermelon, strawberries etc), eggs, sausage, biscuits & more; milk of the following varieties: 2 cow's, rice, almond, cashew; at least 5 different knds of juice, & on & on! I should not have eaten dinner the night before. I will be back!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear gmehan39, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and that you loved the breakfast. We really work hard to ensure an exceptional experience for all of our guests and are very happy to hear this resonated with you. It was an honor to have you as our guest. I look forward to welcoming you back. Sincerely, Gina Shah General Manager

For being a small hotel, this was one of the best I had ever stayed at! Employees were extremely nice and helpful. The rooms were super clean and had a lot of extras. The breakfast was out of this world for a hotel breakfast. I cant say enough nice things about this place! Would highly recommend!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear cargirl56, Thank you for giving us a perfect rating and for recommending our hotel to other travelers.We are very happy to hear you that you had an exceptional stay, loved the breakfast, and found our staff to nice and helpful. Your kind comments have made our day and we hope to be your hotel of choice the next time you are in Winchester. Sincerely, Gina Shah General Manager

For accommodations that are clean, comfortable and reasonable in cost look no further. Breakfast offers a nice variety of food. The morning manager is very hospitable and eager to ensure your stay is a pleasant one.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear MDcomment, Thank you for the wonderful review and the perfect rating. I am very happy to hear that you had a clean and comfortable stay and enjoyed the breakfast. Your kind comments regarding our staff are sincerely appreciated and I want you to know it was truly an honor to have you as our guest. Please come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We arrived very late in the evening (past 10:30pm) as we were looking for a stop-over on our way to Gatlinburg. I had previously goggled hotels and we had picked this one. We are best western rewards members and though the system was down they honored our member rate and we found the employee to be extremely courteous and helpful. The hotel itself is older but the rooms are clean. Our room however did have an extremely loud air conditioning unit but we still got a good nights sleep. The previous reviews are true the breakfast is UNREAL!!! I've never stayed within a hotel with such a large selection of included breakfast offerings!!! Absolutely fantastic!!!! We would defintely stay again whenever we pass through the area!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear TonynNicole, Thank you for your stay with us and for sharing your experience with other travelers. We are pleased to read you liked the breakfast and had a positive experience overall but are very sorry for the noise issues with the AC unit. We have called a local technician to help with this and want to thank you for bringing it to our attention. It was truly an honor to have you as our guests. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

We stayed only 1 night, as we were on road trip to a destination wedding in Asheville, NC. Stopped in KY to break up the 11 hour drive, but were extremely happy with the room, great breakfast & fantastic service we received.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Linda H, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your room, as well as the breakfast. Our hotel strives to provide a positive experience for all of our guests so we are thrilled to learn that our efforts resonated with you. It was an honor to serve you and we hope to welcome you back to the Best Western Winchester Hotel in the future. Sincerely, Gina Shah General Manager

I have no complaints. The management of this facility is exemplary. Each category received a 10 from me. The breakfast was varied with items fitting every dietary need. Even home cooked items. Very tasty. I will certainly return and recommend this property to any traveler.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear annp432019, Thank you for taking time out to write a review about the Best Western Winchester Hotel. We are thrilled that you had such a wonderful experience with us! It made our day to learn how much you liked the breakfast as we try our best to give our guests a great start to the day. Thank you as well for recommending us to other travelers. Your business and trust in us is greatly appreciated. It was truly an honor to have you as our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

My wife and I enjoyed our stay at Winchester, Va. The accommodation at the BW were very nice and comfortable. The room was well decorated and enjoyable. The convenient location made it easy for our stay. One of the best features was the great breakfast they offered. We definitely would stay there again. .

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear domenico4162019, Thank you for taking time out to write a review about your recent stay with us. We appreciate your feedback and are happy to hear that you both enjoyed the breakfast as well as found your room well decorated and comfortable. It made our day to read that you would stay with us again. Your business and support are greatly appreciated and we want you to know we would be honored to have you as guests at our hotel again. Sincerely, Gina Shah General Manager

Only issue I had with the place was that i woke up to the noisy AC not working. The fan was just blowing. Apparently it stopped working sometime throughout the night. Did not make a comfy nights sleep. The desk clerk took note, but nothing was fixed while i was there

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear 441michaelw, Thank you for taking time out to write a review about your recent stay with us. We appreciate your feedback and want to offer our sincerest apologies for failing to provide you with an exceptional experience. Please know, we have contacted an HVAC repair company to fix the AC unit in your room. If we had known about the issue before check-out we would have gladly given you another room to get a good nights rest in. Since we were unable to resolve the problem during your stay, we have awarded 1,000 bonus points to your Best Western Rewards account. I am very sorry for any inconvenience this has caused you. Thank you for allowing us the opportunity to serve you and ,again, thank you for your feedback. If I can be of further assistance please feel free to call or email me at any time. Sincerely, Gina Shah General Manager 859-744-7210

We take weekend getaways often on our motorcycle and this weekend we decided to explore the Natural Bridge area. Absolutely beautiful area. The Winchester area has plenty of lodging to choose from but when we checked out the Best Western we were sold. It is very well maintained. The property is well kept, no liter and sidewalks are not littered with cigarette butts. The Receptionist was helpful at check in and was able to give us a first floor room so we could park our bike right in front of the door. Our room was clean, even behind the dresser, lol, yes I check. The room is a good size and well appointed. The mattress was comfortable and we had plenty of pillows. We were impressed with breakfast. So many choices from organic, gluten free, lactose intolerant, I have never seen these options before at a hotel. I highly recommend this hotel

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear travelbugsOhio, Thank you for your kind review and for choosing the Best Western Winchester Hotel while visiting the Natural Bridge area. I am very happy to hear that you found your room and the hotel clean, beds comfortable, and that you were impressed with the breakfast. Most importantly, we are pleased that you enjoyed your time with us. Your business is sincerely appreciated and we thank you as well for recommending us to other travelers. I want you to know that it was an honor to serve you and that we sincerely hope you will return the next time you are visiting our area. Thank you for being our guests. Warmest Regards, Gina Shah General Manager

They have thee best breakfast in the nation! Very fast check inn. Pool is dated but always clean! Clean rooms, very nice staff. Never any issues. We stay here every year and they improve the outside all the time.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to post a review about your recent stay with us. We sincerely appreciate your feedback as well as the opportunity to have you as our guests once again. Your satisfaction is very important to us so it made our day to hear you had another great stay. Thank you again for your review and for being our guests. We are looking forward to welcoming you back! Gina Shah General Manager

This hotel is a real gem. Clean, modern rooms. The breakfasts is outstanding The staff is professional and courteous. We had a problem with Expedia and the hotel staff solved it immediately. In its class we have never stayed in a better place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear DavidaP5740TO, Thank you for this wonderful review! Our entire team are thrilled to hear of your positive experience and we are truly happy that you thought our hotel was a "real gem". Thank you for sharing your experience with other travelers. It was a joy to serve you and I hope to welcome you back, soon. Sincerely, Gina Shah General Manager

I always try to stay at a Best Western when I travel. Stayed at the one in Columbia, Ky a few weeks ago. It was fantastic. I have stayed at this Best Western several times and this is the first time I have ever had problems with my key. The staff was very friendly with the exception of the male clerk in the evenings. I would stay here again. The rooms were very clean and comfortable. I would recommend this hotel to friends.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear lindafields251, Thank for the review and for being our guest once again! It was a pleasure seeing you. We are very happy you had a clean an comfortable stay and we want you to know how much we appreciate your business and continued support. Thank you as well for recommending us to friends. It was truly an honor to serve you once again and we are looking forward to welcoming you back. Sincerely, Gina Shah General Manager

The cleanliness, staff and the breakfast all make this an easy choice when traveling. They are just a minute off of I-64 which is very convenient. There is plenty of shopping just up the road in case you have forgotten anything. The continental breakfast rivals or exceeds what I have encountered at many higher priced hotels. My only criticism of the facility is the size of the bathroom. It is very small, not so small that you can't do what the room is intended for, just smaller than I am used to seeing. I would stay here anytime that I am in the area looking for lodging.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Francis1424, Thank you for taking time out to write a review about your recent stay at the Best Western Winchester Hotel. We are very happy to hear you enjoyed your stay and that our breakfast, cleanliness, and staff contributed to your positive experience. Your feedback is sincerely appreciated and we want you to know we are keeping your comments about the bathroom size in mind for our next update. It was truly an honor having you as our guest. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

We've stayed at the Best Western Winchester Hotel at least five times in the last three years. It's halfway between our home in Central PA and my mother's home near Memphis, Tennessee, so the location is perfect for us. There are many hotels in this area (Lexington/Winchester) but this is by far the best value for us. The rooms have always been clean and the staff has always been friendly and accommodating. My husband insists that we go here because he loves the breakfast spread. The breakfast is above and beyond what one would expect at a chain hotel. A full array of gluten free grains, milks and breads is offered along with hot and cold entrees. I've never seen such variety and such attention to good, healthy choices.

we had stayed at this property once before and found it to be even a better experience this time. We will continue to stay there when visiting the area. The owner is very nice and makes sure her property is in tip top condition

Very pleasant staff at front deck . Rooms clean , comfortable beds property well kept. Wonderful free breakfast with many more options then usually offered including organic options plant based options . Will stay here again when passing thru !

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff, I would like to thank you for your kind review. We are very happy to hear you had a clean and comfortable stay and enjoyed the breakfast. Your business and trust in us are sincerely appreciated. We want you to know that it was an honor to serve you and we are looking forward to welcoming you back. Sincerely, Gina Shah General Manager

We were greeted with a smile and friendliness fro Kristie upon arrival. All staff friendly and helpful. Older hotel, though clean and comfortable. We travel a lot, and the breakfast was more food and offers than any breakfast at a hotel we have ever seen. We will stay here again if ever in the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear indianaNurse10, Thank you for the wonderful review! Our staff at Best Western Winchester Hotel are thrilled that you enjoyed your stay and liked the breakfast. Kristie and the rest of our team sincerely appreciate your kind comments. We want you to know that we truly appreciate your business and would be honored to have you as a guest at our hotel again. Sincerely, Gina Shah General Manager

Good spot for the night. Appreciated the variety at breakfast with lots of different energy bars and granolas, including gluten free options. Beans were tasty. Rooms were pretty good, clean. Doors open directly to outside. Some traffic noise.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Ericsievert, Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. Guest satisfaction is our top priority so we are pleased to read that you had a positive experience and enjoyed the breakfast. Thank you again, for your kind review. We sincerely appreciate your business and hope you will return the next time you are in Winchester. Sincerely, Gina Shah General Manager

We have used this hotel for a few years 100% what you want in a hotel for years, just week ago I walked in and greeted by the desk clerk gentleman plunging in his nose and retrieved a large amount of dried nasal fluid that was on his thumb, as he asked what he could do for me he discarded this in the floor. In watching this was not very pleasant to see then think of the next five minutes of cross contamination of everything that is hand to hand contact. Our employees have used this hotel once twice month. Great hotel clean and breakfast food was amazing. Far as my company and I will not be staying there. I will add that this hotel his very nice and clean friendly staff it's just the cross contamination factor what was my issue.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Tom T, I would like to take this time to thank you for your years of patronage. It has been an honor to serve you through the last few years and we sincerely appreciate your business. We do apologize for the employees behavior and any inconvenience it caused you. We understand your feelings and concern in this matter and assure you this won't happen again. We are very very sorry and thank you again for your kindness in letting us know. Sincerely, Gina Shah General Manager

First impression of hotel was clean, cozy and updated property. Interiors are colorful and contemporary. Staff was helpful. Breakfast was the real winner, high quality and had a surprising number of options.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Brianwarner1, I would like to take this opportunity to thank you for being our guest during your recent trip to our area. All of us at the Best Western Winchester hotel are happy to hear that your first impression was a positive one and that you loved our breakfast. Your feedback is sincerely appreciated and we thank you for sharing your experience with other travelers. If you should find yourself in the Winchester/ Lexington area again, please come back and see us. Sincerely, Gina Shah General Manager

Nice people, wonderful breakfast for a fair price. One of the best breakfasts included in a room that we have ever seen. They even had allergy and vegan options! Clean and cozy! The staff was very welcoming and friendly.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Annetter446, Thank you for the kind review. We are very happy to hear that you liked our breakfast and found our staff welcoming and friendly. We work hard to ensure our guests are made to feel at home and enjoy a tasty breakfast in the mornings. Thank you again for the wonderful review and for being our guest. I look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

This was by far the best hotel I have stayed at in a long time. I usually go Airbnb, but because it was just 1 night decided to spend it in a best western. Great price, awesome staff. Snacks even. Loved it.if you need to stay in the Winchester/Lexington KY area I highly recommend, Nice pool also

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review and for choosing to stay with us. We are very happy to hear you had a wonderful nights stay and we sincerely appreciate the recommendation. It would be an honor to have you as our guest again so please come back and see us. Sincerely, Gina Shah General Manager

This is my second time staying here and it did not disappoint. Clean room, comfortable bed. Breakfast was the most amazing I've ever seen in a hotel. The choices are more than you will see anywhere. The staff are very friendly as well!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We are very happy to hear that our breakfast, clean rooms, and friendly staff all contributed to another positive experience for you. It was truly an honor to have you as our guest once again. I and my staff are looking forward to your next visit. Sincerely, Gina Shah General Manager

Breakfast....awesome!! Biscuits & gravy, eggs, grits, sausage, potatoes, waffles, fresh fruit plus usual continental foods. Rooms were clean and bed comfortable. Staff very much present and wanting to be sure your stay is good. When first driving in exterior and smallness gave an unassuming flavor however, am very glad my group of 7 stayed there 2 nights while visiting The Ark Encounter. This will certainly be my choice of stop when in this area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf us all at Best Western Winchester, I would like to thank you for sharing this wonderful review about our hotel! I am very happy to read that you loved our breakfast and found your rooms clean & comfortable. We sincerely appreciate your business and trust in us and want you to know it would be an honor to have you as a guest at our hotel again. Sincerely, Gina Shah General Manager

This hotel is worth going out of your way as it is clean,quiet,and a super unheard or seen before breakfast. Ive stayed here before this hotel was remodeled and watched it as it progressed during remodeling.The ownerwas always there to greet us and she pitched in with her help to make our stay comfortable. The young lady has been with the hotel over 8 years and really does a splendid job behind the desk.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Wander30939, Thank you for the kind review and for your business and continuous support. We are happy to have been a part of your travels through the years. My staff and I are thrilled to hear that you had a positive experience and want you to know how much we appreciate your kind compliments. I will let the desk clerk you interacted with know she had a positive impact on your stay. I am sure it will make her day. It was an honor to have you as our guests once again. We look forward to seeing you on your next visit!. Sincerely, Gina Shah General Manager

This hotel is unassuming from the outside. The room was clean and the bed was comfortable. The breakfast offered hot and cold options including unexpected items like cashew milk. The desk clerk was knowledgeable about the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Gary N, Thank you for taking the time to review your stay. Our entire staff are delighted to hear you had a clean and comfortable stay and enjoyed the breakfast. We sincerely appreciate your business and feedback. Thank you for being our guest. We hope to welcome you back the next time you are in the Winchester/Lexington area. Sincerely, Gina Shah General Manager

We had hoped to use the Interstate coupon from the booklet, but they only had one room left because of a conference in town, so we took it even though it was more than we usually spend. But we were tired and needed to rest. It turned out to be a good stay. The breakfast was incredible - huge selection of very healthy foods.....something for everyone including those who have to be gluten and dairy free. They even had snacks (and snack bags) to carry out food.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear James P, Thank you for the kind review and for being our guests. We are so happy to hear you had a good stay and loved the breakfast. Thank you also for mentioning the gluten and dairy free options available for breakfast. We want to ensure everyone is able to leave with a full stomach. The next time you are planning to visit our area just give us a call and we will see if the travel coupon is usable for the date of your stay. We sincerely appreciate your business and feedback. It was an honor to serve you and we would be thrilled to have you as guests in our hotel again. Sincerely, Gina Shah General Manager

We had 3 rooms for various family members; all were clean, well stocked and comfortable. The food was fantastic. Many gluten free, dairy free and GMO free options. We've never yet experienced such concern (for those of us that need to stay away from those things) in any hotel / motel free breakfast. The staff was caring and pleasant to deal with. Would definitely stay again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Eric B, thank you for the great review! We're so happy you enjoyed a clean and comfortable stay and loved the the breakfast choices offered. I will look into getting some dairy free yogurt choices to add to our special diet collections. Thank again for the kind review and for being our guests. It was an honor to serve you and we can't wait to have you back. Sincerely, Gina Shah General Manager

Average hotel but with some nice touches. Room was ok but with a big TV. They have snacks and beverages free 24/7 for guests which was a nice touch. Hot breakfast included. Type of room where the sink is located outside the bathroom. Narrow carpark so if you have a trailer etc. you will not be able to park in there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay with us. We appreciate your honest feedback and are pleased to hear that the large flat screen TV, free hot breakfast, and 24 hour snacks helped to ensure a positive experience for you. We do, however, apologize for the parking. As we are always updating and improving, we will keep your comments regarding parking in mind for our next update. Thank you, again, for your feedback and for being our guest. Your business is truly appreciate and we hope to welcome you back to our hotel the next time you are in Winchester. Sincerely, Gina Shah General Manager

I would highly recommend this Best Western- Winchester if you are staying in the area. This was our final hotel on a two week road trip and it was honestly one of the two best hotels we stayed in. The other was another Best Western. The staff was super friendly and we even had a conversation with what I believe was one of the owners. The room was clean and very nice! The breakfast was wonderful with hot eggs, sausage, and waffles! The coffee creamer and item selection was huge! So many choices for other items, including organic choices. If we head back to Kentucky, we will be staying here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Wow! What a wonderful review, we truly appreciate your business and your trust in us and thank you for recommending us to others. I am very happy to hear that our staff were friendly and that our breakfast and coffee choices exceeded expectations. It was truly an honor to have you as our guests and we look forward to welcoming you back to our hotel the next time you are in Kentucky. Sincerely, Gina Shah General Manager

This is the second time I have stayed here while visiting my daughter. The price is amazing for what you get. The service is top notch, hotel and rooms are clean, and the location is easy to get to. I had the breakfast the first time I was there and it was great. This time we needed to be out quick. I would highly recommend this place and I will be staying here again!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear W4118YNmaryh, Thank you for the wonderful review! We are thrilled that you had another enjoyable stay and appreciate that you chose to share your experience with other travelers. We sincerely thank you for your business and trust in us. Rest assured that we will do everything it takes to make us deserving of your loyalty. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Sincerely, Gina Shah General Manager

The rooms are clean, spacious and the beds are comfortable. The check in and check out was easy. Lot of snacks and coffee with various flavor syrups available 24/7. the breakfast too had lot of choices. They also had few variety of organic cereals and various type of milk like Soy Milk, Almond milk and other Plant based milk along with regular 2% and whole milk plus they had flavored soda too in the fridge during breakfast. You cannot go wrong by selecting this place to stay. Our entire group enjoyed the stay and most important this hotel is pet friendly too.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our staff at the Best Western Winchester hotel, thank you for choosing us and for your kind review. We are very happy to hear that our breakfast choices, clean rooms, and easy check in/out had a positive impact on your stay. It made our day to learn that your entire group had an enjoyable experience and we sincerely thank you all for staying with is. It was an honor to have you as our guests. Please, if you are ever in our area again, come back and see us. Sincerely, Gina Shah General Manager

The front desk was very friendly ALL day long. No problem when we had to check in extremely late. The rooms were nice and clean! For breakfast, they even offered to make waffle for the whole family everyday we were there, and took extra effort to make additional stuff.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to review your recent stay at the Best Western Winchester hotel. We are thrilled that you had an enjoyable stay and thank you for sharing your experience with other travelers. We want you to know how much a delight it was to serve you and your family. Your business is truly appreciated. If you should find yourselves in Winchester again, please come back and see us. Sincerely, Gina Shah General Manager

I used Trip Advisor to locate and vet this place before booking. We got two of the last few remaining rooms. Honestly, if I were to drive past this place, I likely would not stop (only because it's an older style motel that I would have guessed was not up to par), HOWEVER, this is by far one of the best hotel experience I have ever had. Not because it had big fancy rooms, but because it was clean and provided outstanding, friendly service. We arrived with a 40 foot boat trailer which posed a small problem with parking. The lot is up a steep embankment and small. After speaking with a local police officer and the night clerk we opted to park across the road. Worried a bit about theft or towing, but it was still there the next morning. And the officer said if anyone called he would tell them it was alright. Small town friendly there! We found our room to be clean, tidy and just what we needed.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our staff, I would like to thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We are happy that you enjoyed a friendly and clean stay and were able to find parking accommodations for your vehicle. Your business and kind comments are sincerely appreciated. If you should find yourselves in Winchester again, please stop by and see us. Sincerely, Gina Shah General Manager

We stopped here on our way south. The room was clean and the bed was very comfortable. We enjoyed a quiet, restful sleep. The real delight was enjoying breakfast. The selections of organic, non-gmo and non-dairy alternatives was overwhelming. I enjoyed all the options. New time you visit Winchester (Lexington) KY, plan on staying here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Nancy C, Thank you for taking the time to review your recent stay with us. I am so happy you liked the organic, non GMO, and dairy alternative choices provided for breakfast. We want everyone to be able to enjoy the breakfast so we try to include a variety of dietary options. We also want you to know that it made our day to learn you enjoyed your stay. Thank you for recommending us to other travelers. We sincerely appreciate your business and trust. It was an honor having you as our guests and we look forward to welcoming you back. Gina Shah General Manager

The stay at Best Western Winchester Kentucky was very nice and enjoyable. The hotel is very convenient to where my daughter/son in law and grandchildren live. The hotel has very enjoyable breakfast every morning, the rooms are clean and comfortable and the staff is some of the nicest people to talk with. I recommend this hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay with us. We are delighted to read that everything from our location to our breakfast had a positive impact on your stay. Our staff sincerely appreciate the kind comments and recommendation. It was an honor to have you as our guests.We look forward to welcoming you back. Sincerely, Gina Shah General Manager

Loved our stay. The hotel has outside doors, as it is an older building with nice renovations. The property and room were very clean and well-maintained. The breakfast was amazing—many allergy friendly/organic options. Staff were friendly and very helpful.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to review your recent stay at the Best Western Winchester. We are thrilled that you loved your stay and were and to enjoy breakfast with us. Your kind comments regarding our staff are sincerely appreciated. It was truly a joy to have you as our guest. We do hope to welcome you back again. Sincerely, Gina Shah General Manager

I didn't want for anything. Everything was in order as it should be and at my fingertips. Comfort, convenience, clean and hospitable. Staff extremely kind and helpful. They made you feel like family. Offered a snack when I checked in which I've never had happen before and I really appreciated that! Breakfast was delicious!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to post a review about your recent stay with us. We are very happy to hear we were able to make you feel at home while staying with us. This is really one of the things we try to maintain at our hotel. Your comfort and satisfaction are our top priority and it made our day to read about your positive experience. It was truly an honor to serve you and we thank you for being our guest. If you are ever in Winchester again, please come back and see us. Sincerely, Gina Shah General Manager

This best western is excellent the rooms are great the staff is excellent the breakfast is excellent you couldn't ask for a better place to stay I enjoy my experience every time I stay which is twice a week

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear larryh473, Thank you for taking the time to post a review about your experience at the Best Western Winchester Hotel. We sincerely appreciate your feedback, business, and trust in us. Your kind compliments regarding our staff are sincerely appreciated and we are delighted that you thought everything from the beds to the breakfast was excellent. Again, thank you for choosing us. It is an honor to serve you and we look forward to welcoming you back. Sincerely, Gina Shah General Manager

While traveling with a business associated we found ourselves to tired to drive. The Best Western Winchester Hotel was great to accommodate us last minute. The staff was professional and very kind. The location was quick access to the interstate and the room was clean and comfortable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing the Best Western Winchester Hotel during your recent travels. We sincerely appreciate your business and are pleased to hear that you had a clean and comfortable stay and found our location quick and easy to access. Thank you for your kind comments regarding our staff. If you should find yourselves in Winchester again, please don't hesitate to call us. Sincerely, Gina Shah General Manager

Nothing fancy, but rooms were updated, beds comfortable, and shower was new. Cozy eating area by front desk with plenty of food to choose from. Owner offered to make waffles for us while we chose other items. We were made to feel very welcome!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Alifay, Thank you for taking time out to share your experience with other travelers. I am glad that you enjoyed a comfortable stay and that we were able to make you feel welcome. Making our guests feel at home is one of the things we try to maintain as we feel you are all part of our extended family. We truly enjoyed having you as our guest and want you to know how much we appreciate your business. If you should find your self in Winchester again, please stop by and see us. Sincerely, Gina Shah General Manager

My family recently chose to stay here because of some plumbing issues at our house. We are Winchester natives. We were pleasantly surprised! Very friendly hotel staff, great breakfast selections (including many organic options!) Clean rooms. What more could you ask for?

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Karina M, Thank so much for your positive positive feedback and for taking the time to post your review. I am so glad you enjoyed your stay, liked our breakfast selections, and found our staff friendly. Your kind comments are sincerely appreciated. If you should need a hotel room in the future, please come back and see us. Sincerely, Gina Shah General Manager

I've stayed at this particular hotel 3 times in the last year and each time found it to be clean and relatively quiet. The breakfast buffet is free and carries a good variety of foods to choose from. The staff is always polite when I've been there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for being our guest. We appreciate your business and trust in us. We are very happy to hear that we have been able to provide clean, quiet, and friendly accommodations for each of your stays. It also made our day to hear that you enjoyed our breakfast and found us a good value for the money. We truly appreciate that you chose to share your positive experience with other travelers. It was an honor to have you as our guest once again. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

Awesome place to stay, Room was very clean, staff was very friendly. Will definitely stay here again!! Beds were great, best sleep we had with a Hotel bed in a long time. Location was also good. A++++

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for being our guest. We are pleased to hear that you had a great nights sleep in your clean room and that our staff and location had a positive impact on your stay. Your business and trust in us is sincerely appreciated. It would be an honor to have you as a guest at our hotel again. Sincerely, Gina Shah General Manager

While visiting family for Christmas we decided to stay at a hotel due to my hubby's pet allergies. You will see from my other reviews I have stayed in hotels ranging from $100 to $1,000 per night, and everything in-between. For this trip what we needed was a clean place to sleep at night, and we spent the days with family at their homes. This hotel is a fantastic find! From the friendly clerk staff (Kristie checked us in, and Tim was on staff during our two morning breakfasts) to the clean & spacious rooms, this location and price can't be beat. The breakfast is really something special! Hot eggs, sausage, biscuits/gravy, waffles, various breads, pastries, juices, MULTIPLE gluten-free cereal options. The condiments and topping selections are remarkable! More “extra” options (nuts, organic pumpkin seeds, coconut, salsa, jams/jellies, peanut butter- the list goes ON AND ON!) than we have EVER seen at a hotel breakfast buffet. This hotel was affordable, friendly, clean, safe and breakfast couldn't be beat. We highly recommend booking your next visit to Winchester at the Best Western!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time out to write a review about your recent stay at the Best Western Winchester Hotel. We are very happy to hear that everything from our staff to our breakfast helped to ensure a positive experience. I will share your kind comments with Tim and Kristie. I am sure it will make their day. We want to thank you, as well, for being our guests during the Christmas holiday. Your business and satisfaction are very important to us and we sincerely appreciate your recommendation to other travelers. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

This is a small but quaint “motel” that has clean rooms, good facilities, polite staff, and an above average breakfast bar that was good. The only negative I could see was the fact that you had to walk to the office for the great breakfast during inclement weather. The room doors are all outside facing doors which is a positive feature when you want to load your vehicle or keep an eye on it. Close to the interstate and a lot of shopping and restaurants.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to post a review. We are happy to hear that our staff, breakfast, and location had a positive impact on your stay. We do apologize if the office and building layout were an issue and hope that the reduction of noise due to the separation of the rooms and breakfast/office helped make up for any inconvenience. We sincerely appreciate your business. If you should find yourself in our area again, please come back and see us. Sincerely, Gina Shah General Manager

Very friendly and accommodating and provided us with a lovely clean, room. It was alittle noisy at night but it didn't take away from our comfortable stay. In addition, breakfast and coffee in the morning was a welcome treat.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to post your review about the Best Western Winchester hotel. We are very happy to hear that our staff, accommodations, and breakfast all contributed to a positive experience during your recent overnight stay with us. We want you to know how much we appreciate your comments and truly value your business. If you are ever in Winchester again, please come back and see us. Thank you for being our guest; Gina Shah General Manager

We stayed at this hotel on our recent trek back to VA from IA from Thanksgiving with family. We arrived at 1 am tired and road weary and were pleasantly surprised by the clean comfortable room and property. The hotel breakfast the next morning was a real treat. Your normal items but presented so well with an over the top level of topping options. I had the pleasure of meeting one of the owners and she was so sweet with my 5 year old son. Great place!

Prop18018, Guest Relations Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out to review your stay with us. We are happy you enjoyed your stay and truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Mrs. Gina know that she made an impact during your stay. We hope to welcome you back to the hotel soon!

Nice casual, but clean property. Very courteous staff. Great breakfast. Lots of choices eggs, waffles, yogurts, organic teas and fresh coffee. Quick check in and out. Easy access from highway. Speedy wi-fi too.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are pleased to hear that you liked your clean room, found our staff courteous, and thought the breakfast was great. We try to incorporate a variety of items in our breakfast and are happy you were able to try some. Your business is sincerely appreciated. We hope you can return the next time you are in our area. Sincerely, Gina Shah General Manager

The room was updated, comfortable and very clean. The staff was friendly and helpful. They server a good breakfast in the morning. It's a motel so you have the convenience are parking right outside your hotel door. And, you can't beat the price. It's just as nice as the more expensive hotels.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We are very happy to hear that you had a clean & comfortable experience in your newly updated room. Your business and support are sincerely appreciated and our staff thanks you for your kind comments. It would be an honor to have you as our guest again. Sincerely, Gina Shah General Manager

My wife and I stayed here on a Friday night to break up our drive to the Red River Gorge (only 45 minutes away). This absolutely has to be the best "budget" hotel that we've ever stayed at in our life, and truthfully the accommodations were closer to something I would expect from a $150-$200 a night hotel. Upon entering the room, there was an extremely pleasant smell and it was exceptionally obvious that the hotel is cleaned and maintained routinely. The king size bed was extremely comfortable with an ample number of pillows, there were two chairs in the room for lounging, nice flat screen television that could be swiveled based on where you were in the room. Nice mini-fridge and clean, well-stocked bathroom with a lovely shower capped off the room experience. The breakfast was INCREDIBLE! The extremely sweet woman on staff was a wonderful breakfast host that offered to make my waffle, and was constantly asking the other guests if they needed refills or would like anything else. Breakfast options included hot food (eggs, sausage, biscuits, potatoes, etc), cereals, two types of waffles, fruit, yogurt, drinks, etc...and the best part was that absolutely any type of food allergy/intolerance was accommodated and there truly was something for everyone. We absolutely will stay here every time we need to break up our trip at night! Thank you so much for doing such a great job, I wish all the other budget hotels held themselves to the same standard that you very clearly do.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Gordon G, Thank you for taking the time out to review your stay at the Best Western Winchester hotel. We are so happy that you enjoyed your stay with us. We work hard to ensure an exceptional experience for all of our guests and are delighted that we did so for you, too. As a Best Western, we pride ourselves on great customer service and are always updating and improving. Your business is sincerely appreciated. If you are ever in our area again, please come back and see us. Sincerely, Gina Shah General Manager

The owner(s)/management of this hotel went overboard to make our experience a pleasurable one. I was very impressed. Best I have ever experienced at any hotel. Rooms were very clean and comfortable. Only complaint: outside could use some cleaning, i.e., walkways/stairs/entryway, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to post a review regarding your recent stay with us. All of us at the Best Western Winchester hotel are thrilled to hear how impressed you were with the service you received as well as with your clean and comfortable room. We appreciate your constructive comments which will help us to improve. It was an honor to have you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

The property is located a mile or two off I-64 on SR 60. It is an older style two-story building with no elevator. Individual rooms are accessed directly from the parking lot. The building's exterior is clean and appeared to be recently refurbished. We found our room clean with adequate space for an overnight stay. The carpet looked new as did the paint on the walls and ceiling. The lighting in the sink area is more decorative than functional. Lots of shadows made shaving difficult. There are no dinning choices within walking distance, but several within a short driving distance. The desk clerk was very friendly and considerate. When we checked in he told us all the first-floor rooms were full and we would be on the second floor. I told him I had two artificial hips and lugging suitcases up and down stairs is not easy. He said, “Let me see what I can do. Maybe I can work some magic.” After several minutes of tapping on the computer, he was able to move us to the ground floor. Breakfast was wonderful! Waffles, sausage, eggs, biscuits, gravy, hot and cold cereals with assorted toppings, fruits and all the fixings needed to make a custom breakfast burrito could be found on the breakfast bar. We would stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the perfect rating and for taking the time to review your stay with us in detail. We sincerely appreciate your business and I am happy to hear that Tim was able to find you a first floor room. It made our day to hear that you enjoyed the breakfast as well as your clean, recently renovated room. Your helpful comments in regards to the vanity lighting are appreciated. We will keep this in mind for our next update. It was an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

This hotel is awesome, we have stayed in many over the years and this is the best. Clean, best breakfast ever and friendly staff. We will stay here again when passing through from NC to IA and back again. Pet friendly

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for being our guest during your recent trip through our area. We are delighted to learn that our clean rooms, breakfast, and friendly staff made for an awesome stay. Your business and trust in us is sincerely appreciated and we will be looking forward to your next visit. Sincerely, Gina Shah General Manager

This little hotel is just the best!!! Clean, comfortable rooms and beds. Great breakfasts, more choices than I have ever had anywhere!!! Friendly, helpful staff. I will stay there anytime I need a hotel in Winchester! Highly recommend!!!!! 5 STARS!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We are very happy to hear that our staff, clean & comfortable rooms, and our breakfast made for a fantastic experience. Your business and trust in us are sincerely appreciated. If you are ever in our area again, please don't hesitate to call. Warmest regards, Gina Shah General Manager

The rooms are CLEAN! If you travel a lot for work like I do then you appreciate a CLEAN room. The breakfast is phenomenal. Very healthy choices (that's unheard of anymore). Very friendly staff! Top Notch!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you, Jhel725, for the wonderful review! We are so happy that you enjoyed your clean room and our breakfast. All of us at the Best Western Winchester Hotel want you to know how much we appreciate your business. Thank you for sharing your positive experience with other travelers. It was an honor to serve you and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Ever stayed at a place where you were treated with indifference? like your business was insignificant? Not here! The moment we arrived, the staff (Ruby and everyone) welcomed us as if we were long-lost family. As a leisure traveler who spends 60-70 nights annually in hotels around the US, believe me when I say that Best Western and other hotel chains could use this property as a training video showing how things are properly done. From the excellent breakfast, which has to be experienced to be believed, to cleanliness of room, to room size, to customer service, this property gets and deserves the highest rating; don't hesitate to stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Jeffrey T, Thank you for taking the time to write a review and for being our guest. All of us at Best Western Winchester Hotel want you to know how much we appreciate your kind compliments. It made our day to learn that we were able to exceed your expectations in every area. Viewing and treating our guests as family is something we try to ingrain in all of our employees. Thank you for letting us know we succeeded. It was truly an honor to serve you while you were in Winchester. If you are ever in our area again, please, don't hesitate to call. Sincerely, Gina Shah General Manager

The breakfast buffet was the best I've ever seen if you have allergen restrictions. Every container was labeled, and separated. So many fresh fruit options, milks, 6 gluten free cereals, and all kinds of regular options. So thoughtful of those guests who often have no safe options. Room was quiet and clean and comfortable. Definitely a wonderful stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for sharing the positive experience you had at Best Western Winchester Hotel with other travelers. We work hard to ensure a great stay for each of our guests and offering a variety of Gluten Free and Vegan friendly options on our free expanded breakfast is just one of them. It was truly an honor to have you as our guest. We hope you will come back and stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

The breakfast is worth the stay, close to many food options and right off I-64, Been there many times and always a great stay. Not the most modern place but you will not be let down. Will stay again when we go to Clay City later this year.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
All of us at the Best Western Winchester Hotel want to thank you for taking the time to write a review. It made our day to learn we have been a part of so many journeys you have taken. We appreciate your loyalty and trust in us and will continue in our efforts to provide a great stay for each of our guests. Thank you for sharing your positive experience with other travelers. We are looking forward to your next visit. Gina Shah General Manager Best Western Winchester Hotel

Gina and staff go above board for a great stay! From checkin to checkout - comfortable beds and pillows, cleanliness, phenomenal breakfast and snacks available, great pool area and great value. All staff, including housekeeping crew, are friendly and always smiling.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Debbie, On behalf of the staff at Best Western Winchester Hotel, thank you for the wonderful review. We sincerely appreciate your kind comments regarding our staff, rooms, and services and are thrilled that you enjoyed your stay. It is a joy for us to see our guests happy so we are always striving to improve the quality of our product and services. Thank you for choosing us while in Winchester. We look forward to welcoming you back the next time you are in our area. Sincerely, Gina Shah General Manager

This motel offers great value - it was the best price I found in the area, the front desk folks were extremely nice, the room was clean and comfortable, breakfast was above average, and the location was convenient to I-64. I'll definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your stay at the Best Western Winchester Hotel. We are delighted to read how much you enjoyed your clean room, expanded breakfast, and our convenient location. Your business and trust in us is sincerely appreciated. Thank you for being our guests. We are looking forward to your next visit. Sincerely, Gina Shah General Manager

Amazing breakfast selcetions. Included w ere gluten free, organic, non gmo, dairy free. Amazing waffles. Thanks to all the staff who went above and beyond at breakfast time! Checking I. Was s8mo,e and very pleasant.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review! We are very happy to hear that you thought our breakfast selections were amazing and appreciate your kind compliments about our staff. It was an honor to have you as our guest and we hope you can return and stay with us again. Our team is always ready to welcome you. Sincerely, Gina Shah General Manager

This was one of my best hotel I have stayed in. The staff was very friendly. The breakfast was well nice and presented. The pool was nice and clean. The room was very well cleaned. The check in and check out was quiet

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. It made our day to learn that we were the best hotel you have stayed at. Your kind compliments are sincerely appreciated. Guest satisfaction is our top priority so we promise to continue in our efforts to ensure each guest has a clean, comfortable, and enjoyable experience. It was an honor to have you as our guests. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

Just a clean comfortable room at very reasonable rate. Breakfast Buffet off the chain. Completely different with healthy choices along with normal fair. Amazing quality of offerings. Awesome jams and gluten free foods!!! Granola to Oatmeal to sausage and eggs. One of the best I've experienced. Didn't eat until evening after we left!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. I am very happy to hear how much you liked our breakfast and enjoyed your stay. We try our best to ensure there is something for everyone. We appreciate you sharing your positive experience with other travelers. It was an honor having you as our guests and we hope you can come back and stay with us again. Sincerely, Gina Shah General Manager

Friendly staff. It was nice & quiet, clean, nice towels, comfy king bed. the bathroom was a little small. There was standard coffee maker, 'fridge, microwave. Excellent breakfast. Would certainly stay again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to leave a review. We are pleased to read that you had a good stay and were able to enjoy some of the many amenities we offer. If there is anything we can do to improve or make your next stay better, don't hesitate to call. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

This property was off the exit a couple turns on what 'used' to be the main road. They are working hard to be a non-smoking hotel but just b/c the sign says no smoking in doorways or close to rooms it was not enforced. So 2 doors down from us a smoker would stand on the balcony and light up. Our room was a tad stale and very average in decor, size, comfort, cleanliness. Now the 2nd level pool was old but very clean and well kept. It was warm, neither hot or cold, private and a great outdoor place to swim a few laps. But no pool towels. Just take one from your room. This is an older property and all exterior opening rooms. The breakfast was in the check-in building and had more things than anyone could recall. Almond milk and soy milk were available with 10 or more different things to put on your eggs! If you are just passing through with not many needs this is a very affordable place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about the Best Western Winchester hotel, conveniently located on Kentucky's scenic U.S. 60. We appreciate your feedback and are happy that you were impressed with some of the many options we provide for breakfast. Although, your overall experience was positive, we do apologize for not exceeding your expectations in certain areas. Please know, we are always looking for ways to improve and appreciate all feedback. Sometimes we get a little busy so don't always notice when someone is breaking our smoking policy. We are sorry for this and will work with our staff and smoking guests to ensure these very important rules are followed. Thank you for bringing this to my attention. It was an honor to have you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

Our stay was very comfortable. We do quite a bit of traveling, this Best Western hotel is on our list of hotels for another stay. The rooms were clean and comfortable. The breakfast had a nice choice of food and drinks. The staff was exceptionally helpful. We did not take an opportunity to use the pool, but it looked clean and refreshing. A rooftop pool is a nice touch to the hotel experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for letting us know about your excellent stay! All of us at the Best Western Winchester Hotel are thrilled to hear that you had a clean & comfortable experience and we want to thank you for your kind comments. Your business is sincerely appreciated and we hope to see you again, soon. Sincerely, Gina Shah General Manager

Our room was spacious and very clean. The staff was very friendly and helpful. The breakfast was good with more choices of food than most chain motels offer. We enjoyed our stay here and will definitely stay again when in the area. Thank you.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for giving us a perfect rating and for taking the time to write a review. All of us at the Best Western Winchester hotel are are thrilled that you enjoyed your stay with us. We truly appreciate your business and trust in us and we look forward to welcoming you back to the hotel in the near future. Sincerely, Gina Shah General Manager

We were in town for a family reunion. Our room was nice and clean. The breakfast was good and plenty of things to choose from. The staff was extremely helpful and friendly. Restaurants with home cooking not far away. Our last evening we were able to enjoy the pool and it was nice.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us while in town for your family reunion. We are very pleased to hear that you enjoyed your stay with us and that our staff and services met your needs and expectations. Your kind comments are sincerely appreciated. Thank you for taking the time to share your experience with other travelers. It was an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We stayed for 3 nights for a family funeral visit. Our room was very nice and clean. Great breakfast, huge variety and wonderful customer service. Could not have made a better choice in picking this hotel. Will definitely stay here again if we come back to Winchester.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for writing a review about your recent stay at the Best Western Winchester hotel. Please accept our sincerest condolences on the loss of your loved one. We appreciate you choosing us and want to thank you for your feedback. It made our day to read that our rooms, staff, and breakfast had a positive impact on your stay and that you would stay with us again. It was an honor to serve you. We look forward to seeing you again. Sincerely, Gina Shah General Manager

Heading across country, tired and needed a place for just one night. Found on line reasonably priced. Called ahead and they could accommodate us for a first floor room. Room was extremely clean and staff friendly. Lots of restaurants close by, also. Breakfast the next morning was outstanding. Hot food: waffles, biscuits&gravy, eggs, sausage. Variety of cereals, fresh fruit, pastries, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay way with us during your cross country trip. We are thrilled to learn that our staff, breakfast, and convenient location helped to provide you with an exceptional stay. We appreciate that you took the time to share your experience with other travelers. It was an honor to serve you and all of us at the Best Western Winchester Hotel hope to welcome you back soon. Sincerely, Gina Shah General Manager

We rented for one night over the last weekend in June. We searched on line and were interested in staying there as they advertised the pool as being a salt water pool, and I believe it was. We had a kind size bed in our room. I feel that the decor needs updating as it felt like the 70's. Also it was a very hot weekend and although the room had air conditioning, the hallways and pool area did not. That made going to the pool and later to the restaurant a sweaty trip. I feel that this would be a nice get away in the winter not summer if that is the standard. Also no elevator for the handicapped. One of the higher priced hotels that we have stayed at this year.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We think this may be posted to the wrong hotel. We are exterior corridors so the pool and walkways are not going to be air-conditioned. Also, our pool is not salt water and ,although we offer a fabulous breakfast, we unfortunately do not have a restaurant.

The entrance into the motel is a little tricky going in, other than that I had no problems with anything. Room was very clean and was pleased that there was a coffee pot because a lot of the places I travel they have stopped putting them in rooms.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled that you liked your clean room and were pleased with the in room coffee maker. We do apologize for the drive up and hope it wasn't too much of an inconvenience. Thank you for sharing your experience with other travelers. It was an honor having you as our guest and we hope you will return the next time you are in Winchester. Sincerely, Gina Shah General Manager

We're frequent travelers and always opt for Best Westerns. Had a great experience from check-in to checkout. Rooms are very clean and comfortable. Continental breakfast was amazing. Large gluten free, non GMO and organic selection. Gina, the owner, greeted each of her guests and was very accommodating. Definitely recommend.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. We are absolutely thrilled to read that your family had a great experience. Your kind compliments have made our day and we want you to know that it was an honor having your family as our guests. Thank you for staying with us. We appreciate your loyalty to our brand and hope you will return the next time you are in Winchester. Sincerely, Gina Shah General Manager

This was a very nice motel and for $89 total including fees and taxes, we thought it was very good value. Everything about this motel is nice. The room was in very good condition, had all the amenities you would expect and everything was clean and in good condition. We slept very well here and the breakfast area the next morning was also very nice. Only complaint is that the TV reception was grainy and below what I would have hoped for, but not atypical for motels in this price range. All in all, this is a superior accommodation at an average price and we would stay here again if in the area. Very close to I-64 and right on U.S. 60 so location is excellent for travelers just passing through. Was very close to an Applebee's that served above average food at really good prices. For anyone wanting a really detailed view of the place, will be posting videos on YouTube very soon.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay at the Best Western Winchester hotel. We are pleased to hear that you found everything clean and in good condition, liked our breakfast set up, and ,most importantly, slept well. We strive to provide the best for each of our guest so we will talk with our cable service provider about the television reception. Thank you for bringing this to our attention. Your feedback will help us provide a better experience for future guest. Your business is sincerely appreciated. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

Excellent breakfast, great service, clean (a little outdated) rooms, very friendly staff and comfy beds. Great value! We had a group of 32 people and they were very accommodating. The breakfast was one of the best I've ever had at a hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff of the Best Western Winchester Hotel I would like to thank you for allowing us to host your group while staying in Winchester. Our goal is to exceed your expectations at every opportunity so we are thrilled that our breakfast, clean rooms, and staff were able to have a positive impact on your stay. We know you have a number of hotel options when you travel, that's why we are continuously updating and looking for ways to improve. Thank you for providing us with your feedback and for being our guests. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

I do quite a bit of traveling for work and recently stayed at the Best Western in Winchester, KY. I had a complicated schedule for booking but they were extremely helpful and accommodating even though I know I was not. I cannot recommend this location enough. Absolutely wonderful staff and very clean, very nice rooms. Pool as well was super nice and clean. You won't be disappointed with your stay here! Thanks y'all!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. All of us at the Best Western Winchester would like for you to know that it was no problem to accommodate your schedule and that it was an honor to have you as our guest. We are thrilled that everything from our staff to our clean rooms helped to ensure a positive experience for you. Your kind recommendation to other travelers is sincerely appreciated. Thank you for being our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

We returned to WInchester for a family graduation, and we are familiar with the hotels in the area. This property has been in WInchester for many years, but it has been Completely renovated. The rooms have been totally updated and very clean. The only issue was that the tub/shower/toilet area was a bit tight. The lobby has a comfortable breakfast area with a good selection of hot items, cereals, fresh cut fruit, even some gluten free items. Coffee is ground from beans freshly each day and is available all day along with fruit and snacks.. For those traveling with pets there is a $20/day (max 5 days) fee. Pet walk area is small area near the entrance. Very nice Pool. The staff and management could not have been anymore helpful. I would recommend the motel and will stay here when we return to the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of out entire staff here at the Best Western Winchester Hotel, I would like to thank you for the wonderful review. We are delighted that you were pleased with our recent renovations as well as enjoyed some of the many options provided for breakfast. It was an honor to be your hotel of choice for such a special occasion. Thank you for being our guests. We do hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Remember when you parked in front of your room and walked right in. Now you can do it again in a thoroughly modernized setting with a fantastic breakfast the next morning to boot. We are so tired of hauling our luggage up in an elevator three flights that when we saw this place we stopped to check it out and were delighted with what we found. In fact so pleased that we joined BE Rewards then and there and look forward to future stays in other places.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay at the Best Western Winchester hotel, and for taking the time to write a review! We are delighted to hear that our layout made your stay more convenient and that you thought the breakfast was fantastic. We also appreciate you joining the award winning Best Western Rewards program. With points that never expire, more ways to earn and redeem points, as well as the many promotions offered throughout the year, you will find Best Western Rewards a valuable and exiting program to be a part of. Thank you for being our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

I broke up with my girlfriend of 2 years and everyone there helped me stay in a good mood, everyone was caring and it was a great stay. I would recommend best western in Winchester Kentucky to everyone.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Justin, Thank you for your kind review and for recommending us to other travelers. It made our day to learn we were able to have a positive effect on you and your stay during such a difficult time. We want you to know that it was truly an honor to have you as our guest. We appreciate your business and your feedback. Please, come back and see us again. Sincerely, Gina Shah General Manager

I searched for a place to stay overnight for my visit in Kentucky for a graduation held at the University of Kentucky. It was important for me to find a clean, relatively affordable hotel with free breakfast. After many searches and reading reviews I decided this would be the place, although it was a few miles farther from the university than other hotels. Best Western Winchester did not disappoint. We had a late arrival and the attendant was friendly and helpful. The room was clean and fully stocked. The continental breakfast and dining/lobby area was immaculate with a huge variety of foods that I've never seen served at hotels such as this. Gina - the morning hostess was very kind, welcoming and helpful to everyone during breakfast. Great place to stay!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire team here at the Best Western Winchester Hotel, thank you for your kind review. We are grateful to have been your hotel of choice for such a special occasion. Your satisfaction is our top priority so we are thrilled that our rooms, staff, and expanded breakfast were able to exceed your expectations. It was truly an honor to have you as our guests. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

The breakfast options are the best I've seen short of a fancy high priced resort. Want coconut sugar, they have it. Want cinnamon for your waffles (try the oatmeal option), and two of about anything you can think of to put onto cereal. Almond milk, yep. Cashew milk, soy milk. Unbelievable how far they have gone on their breakfast set up. Don't miss the blackberries or strawberries and the assortment of nuts. They also have a gluten free section and an organic section. Room was clean and beds comfy. Staff friendly. Reasonable rates.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Scott, Thank you for the kind review. All of us at the Best Western Winchester are thrilled that you loved our breakfast and that our clean rooms, reasonable rates, and friendly staff had a positive impact on your stay. Your satisfaction is very important to us so we promise to continue in our efforts to improve our service and facilities. Thank you for being our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

This is a great property. We had no complaints, it is clean, very helpful friendly staff, comfortable bed, quiet, great breakfast, nice decor. The owner Gina is fantastic & does everything to ensure her guests are happy & comfortable!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted your stay was clean, quiet, and comfortable and that you liked our breakfast. Our team appreciate your kind compliments and we want you to know it was truly an honor to have you as our guest. Please come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Clean, neat and exceptional breakfast compared to most hotels. Staff was great and very accommodating. We arrived on motorcycles and were cold,wet and very tired after a long rainy day. The front desk was staffed by Mr Tim Allred and he went out of his way to get us into a room quickly. While waiting there are a number of snacks in the lobby. Overall a great experience. Bathrooms are a little small.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for your kind review. We are pleased that you enjoyed the breakfast and found our hotel a great place to stay. Your kind compliments regarding Tim are sincerely appreciated. We are glad to have him and will make sure he knows how much of an impact he had on your stay. It was truly an honor to have you as our guests. Please, come back and see us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

The staff and facility is excellent. We arrived in the rain and Tim Allred showed us the greatest kindness by allowing us to enter a little early! Thanks man!! The breakfast and cookies were awesome!! Our experience was so good we stayed at BW in Bowling Green also and we were not disappointed. Great experiences!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! I am delighted to learn that our staff, breakfast, and facility were able to exceed your expectations. We appreciate your kind compliments regarding Tim. I will share your review with him knowing it will make his day. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Good property for the price. Not too far off interstate 64. Eating places near by. Room was average - no problem. Plenty of parking. Breakfast was better than average for price of room. I would stay there again and would recommend it to others. Staff was friendly. A good choice for an over night stop.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We are thrilled to hear that you had a clean, friendly, problem free stay. Your recommendation to other travelers is sincerely appreciated as well as your business. It was an honor to serve you and we look forward to welcoming you back. Sincerely, Gina Shah General Manager

We had a Cousins Ancestry Reunion in the area and we pondered on whether to stay at the more expensive Hampton Inn or this Best Western. We chose BW and what a good decision we made. Everything was perfect and better that we expected. The entire place was clean and the breakfast area was the best I have experienced for this type of hotel. They had great selections of hot and cold breakfast choices. The rooms were clean, the beds had good mattresses, with clean bed linens and bed spread. The bathroom and vanities were like new and very clean. Nice furniture and flat screen TV. And by the way, Ginia the very hospital manager offered treats for us to take on our daily outings. The Desk clerk Tim was very accommodating to our group and kept a close eye on the breakfast area for any needed food replenishments and clean up. Full disclosure: I am not a relative of anyone associated with this hotel. Just a very happy and satisfied customer!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent stay in Winchester. Our goal is to exceed your expectations at every opportunity. We are genuinely delighted that your time with us was clean, comfortable, and enjoyable. I will share your compliments with Tim and the rest of our staff knowing that it will make their day. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. It was an honor to have you and your cousins as our guests. We truly hope you can return and stay with is again. Sincerely, Gina Shah General Manager

These hosts know how to treat you: caring, concerned about your comfort, cookies and coffee in lobby, excellent breakfast even for special diets, etc. I highly recommend this motel for the traveler or visitor to the Lexington, Boonesborough area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate you recommending us to other travelers. It made our day to learn what an impact we had on your stay. It was an honor to serve you. Please, come back and see us again. Sincerely, Gina Shah General Manager

The room was comfortable and clean. Check in was quick and the best part was the breakfast served! It had an amazing number of different healthy choices. Was really fun to be to also try new things. Will definitely return if we are traveling in area again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are delighted to learn that you loved the breakfast and had a clean and comfortable stay. We try to incorporate a variety of items in our breakfast and are happy you were able to try some. Your business is sincerely appreciated. We hope you can return the next time you are in our area. Sincerely, Gina Shah General Manager

What a find! It's a great value with clean rooms and friendly, helpful staff. But what truly sets it apart is the breakfast. No rubbery instant eggs and mystery meat here. This breakfast bar is unbelievable. In addition to the standard offerings of scrambled eggs, sausage, potatoes and waffles, pastries etc. you will find fresh fruit, gluten free cereal options, coconut milk, nutella, guava juice and much more including, get this...powder to make golden milk! Don't stay in Lexington. Stay in Winchester at this hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We sincerely appreciate you taking the time to write a review regarding your recent stay with us. It made our day to learn that the quality and variety of our breakfast choices exceeded your expectations. As we strive in our efforts to ensure great service for all of our guests, it is reviews such as yours that motivate our team to success. Thank you for allowing us the honor of having you as our guest. We hope your future travels bring you back to our hotel. Sincerely, Gina Shah General Manager

Not only they surprised me on the breakfast selection but also the lobby area and eat in section were spot less clean. I usually never see selection of organic choices but here they proved me wrong. The coffee stand has also more choices for service then your local Wawa.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are thrilled to hear that we were able to exceed your expectations in regard to the breakfast selection, coffee station choices, and lobby/dining area. Thank you for sharing your experience with other travelers. It was an honor to have you as our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Outstanding stay. The room was clean and comfortable. The staff was very friendly and helpful, The breakfast was the best i have ever seen at any stay and were..I will be back to stay hear again. You just need to experience this place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are thrilled to read that you had an outstanding stay as we strive to provide the best for all of our guests. Our staff appreciate your kind compliments and we are pleased to read that you loved the breakfast too. It was an honor to have you as our guest. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

Much appreciated, very nice stay at the Best Western in Winchester!! A problem light bulb was fixed quickly! Breakfast was nicely presented and delicious. Staff was friendly and professional. Thank you!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We were honored to have you as our guests during your recent visit and we are pleased to hear that you had a nice stay, liked the breakfast, and found our staff professional. We truly appreciate you choosing us for your recent visit to Winchester and hope that you can return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

Other hotels can't match the price for the quality of its amenities. Nice clean rooms and the best breakfast you will probably find for the cost. Staff was fantastic. It is obviously an older hotel on the state road next to interstate, but is conveniently only 1.5 miles off the interstate. Rooms have completely updated with quality furnishings and is quite comfortable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are very happy to hear that you had a great stay, found your room clean, and thought the breakfast was the best. I will share your compliments with our staff. I know it will make their day. Your business is sincerely appreciated. It was an honor having you as our guest and we hope you will return and stay with us again. Sincerely, Gina Shah General Manager

I really enjoyed my stay at the Best Western Hotel in Winchester, Kentucky on Dec. 22-23, 2017 for the following reasons: The place was nice and clean. The bed was very comfortable. The continental breakfast was delicious which included a variety of items to choose from(Hot and Cold). Check-in and check-out were easy and fast. The staff was very friendly and helpful. The room rates are very reasonable. It is in a great location and it has great security.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We appreciate your feedback and are delighted that everything from our location to your room and the breakfast made your stay enjoyable. Thank as well for the kind compliments regarding our staff. It was an honor to have you as our guest and we hope you can make it back this way and stay with us again. Sincerely, Gina Shah General Manager

My friend and I were traveling through Kentucky in the freezing snow and needed a couple warm, clean, reasonably priced rooms for the night so I checked the Tripadvisor reviews of hotels off the interstate and this one was well recommended. The reviews were spot on! The staff was super friendly and very accommodating even though we pulled in late at night. The rooms were clean and warm and the breakfast was awesome (for this type of breakfast bar). They had every kind of condiment, topping, etc you could ask for. I have already told my friends that if you find yourself in Kentucky and need a room, stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are happy we were able to provide you with a warm and clean place to stay during the recent bout of bad weather. Your kind compliments regarding our staff, breakfast, and hotel are sincerely appreciated. Thank you for recommending us to your friends. Your business and trust in us means a lot. It was an honor to have you and your friend as our guests and we hope to welcome you back in the near future. Sincerely, Gina Shah General Manager

Very happy with our stay. Accommodating with small pets. A variety to choose from for breakfast. Easy check in and check out. Comfortable king size bed. Helpful front desk employees. I would recommend Best Western to all travellers.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to read that you are very happy with your stay as well as found our staff helpful, bed comfortable, and check-in/out easy. Our four legged friends are always welcome at the Best Western Winchester. Thank you for recommending us to other travelers. We sincerely appreciate your business and trust and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

This is a nice, clean and friendly place. My wife and I will definitely stay here again. The staff is very nice and helpful with everything. Great breakfast with lots of choices in a nice clean area near the front desk.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We sincerely appreciate you taking the time to write a review. It makes our day to hear that you and your wife had a nice, clean experience, found the staff helpful, and thought the breakfast was great. We strive to provide an exceptional experience for all of our guests and will use your review as motivation in our endeavor to continually improve our hotel and services. Thank you for being our guests. We look forward to welcoming you back on your next tip. Sincerely, Gina Shah General Manager

Our hotel room was very nice and roomy. The staff was absolutely wonderful, as they allowed us to use the breakfast area for a small party. The staff was also very friendly, helpful, and accommodating! The breakfast area was amazing with something for EVERYONE! I've never seen such thought and consideration put into hotel breakfast choices!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review about your recent stay with us. I am so happy to read that you had a nice stay and thought the breakfast was amazing. As guest satisfaction is our top priority, we try to ensure that there is a little something for everyone. Your kind comments regarding our staff are sincerely appreciated and I will make sure to share your review with our team. Positive feedback such as this is always encouraging and helps us in our endeavor to improve our services and property. Thank you for being our guests. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

The room was pleasant and clean, nice amenities, and exceptional staff hospitality. The breakfast selection was above and beyond what we have experienced in other hotels; clearly a woman's touch on that hospitality; they thought of everything!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. It is always encouraging to receive positive feedback from our guests. We are glad your to hear your stay was pleasant and the breakfast exceeded your expectations. Your kind compliments regarding our staff are greatly appreciated and will serve as encouragement as we continue in our efforts to improve our hotel and services. Thank you for allowing us the opportunity to serve you. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Friendly, professional staff ensure a clean, comfortable stay. Convenient to I-64, and to variety of restaurants, some that deliver. Breakfast layout is impressive. Lots of variety, clean layout. Lots of healthier options, even options for gluton-free, lactose-free diets. Some traffic noise and A/C system is loud. This location is a regular stop for us when we travel through the area.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are pleased to hear that our staff made sure your stay was clean and comfortable and that you were impressed with our breakfast. We try to ensure that everyone is able to enjoy it which is why we are always adding to or looking for ways to improve. Your business and continued support are greatly appreciated and we look forward to seeing you again. Thank you for being our guests. Sincerely, Gina Shah General Manager

Motel was a little dated but very clean, everything in working order and a really nice place to stay. Beds were very comfortable. The night clerk was very friendly and helpful. Morning staff was likewise very friendly - they made us feel welcome and we would certainly come back again. I've rarely found staff at a chain hotel so welcoming and accommodating. Breakfast was a big surprise. Some of it was the standard waffle maker and round egg like stuff but the fixings were incredible- oven fries, several sauces, salsa, pickled galena, cheese, several types of bread, some organic items and corn tortillas. WOW! Nice selection of fresh fruit. This really was a very refreshing surprise.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review and for being our guest. We are thrilled that your stay was clean and comfortable and that our staff were friendly and helpful. Also, it makes us happy to read how much you liked our breakfast. We feel this is an area were we can show our customers how much we appreciate them so we are always adding to or improving our selections. It was an honor to have you as our guest. We appreciate your business and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Good trip to see my grandsons wedding. It was colder than what I was used to. I am from the Chattanooga area where the temperature seldom gets below freezing. The temperature in the teens was a bit of a shock! The stay at the hotel was a good experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during such a special occasion! We are happy to read that you had a good experience and hope the cold weather didn't hinder any wedding celebration plans. It has been a bit colder than we are used to for December. We appreciate you taking the time to write a review. It was an honor to have you as our guest and we hope you can come and stay with us again. Sincerely, Gina Shah General Manager

I have travelled all over the country, and even outside the U.S. I have rarely met a more friendly and accommodating staff than at this hotel. I have to say the stay far exceeded my expectations on every level. With respect to service, I would put this hotel up there with some of the best anywhere. The accommodations were great. In the future I will definitely stay at this hotel whenever in the area. By the way, the complementary breakfast is one of the best I've ever experienced, especially with respect to variety of items to choose from.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for staying with us during your recent trip to our area. I am so happy to hear that our staff made your stay pleasant and will let them know how much of an impact they made on your experience. Your business and satisfaction are very important to us so your kind review and hearing that you will stay with us in the future has made our day. Thank you for allowing us the honor of having you as our guest. We look forward to welcoming you back soon! Sincerely, Gina Shah General Manager

Wonderful staff with broad array of delicious, organic foods in complimentary breakfast. Attractive exterior and easy access to room. Clean rooms with all the basics such as refrigerator and wi-fi and cable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent rating and the kind review. We are so happy you enjoyed the organic and other food choices we provide for breakfast as well as had a clean stay. Thank you for sharing your experience with other travelers. Your business is sincerely appreciated and we hope to welcome you back soon. Sincerely, Gina Shah General Manager

While the staff was friendly, this motel is "old' in the bad sense of the word. It was supposed to be located "off I-75" and depending on the interpretation of the word "off", I suppose it is...but you drive past several much nicer places before finding this one. My wife and I just looked at each other when we entered the room but were too tired to leave.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We would like to offer our sincerest apologies for not meeting your expectations. From the rooms down to the breakfast we are always updating and looking for ways to improve which makes it very disappointing for us to hear about your experience. Please know that we value your feedback and will be using it to help implement improvements to our facility and services. Your business is sincerely appreciated and we hope you will consider giving us another chance. Sincerely, Gina Shah General Manager

Stayed here on a family trip back home to Eastern Ky. Stopped for a stay-over very clean and quaint little motel. Very nice updated rooms with new everything. Carpets and bedding were very nice. Must say I was supremely impressed. Will stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to Winchester. We appreciate your business and are happy to read that you had a nice clean stay and were impressed with out facility. Your feedback is very important to us and we appreciate you choosing to share you experience with other travelers. Thank you for being our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

The room was clean, comfortable and beautiful. The beds were very comfortable and the pillows were fabulous. It was a nice home away from home. I will definitely stay at the Winchester Best Western again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are very happy to read that you had a wonderful nights stay and felt at home. It was an honor to have you as our guest. We appreciate your business and support and will be looking forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

Was there 2 nights and the hotel was great, would stay there again for sure. Breakfast was great. Not right on the interstate so was nice and quiet, many food choices less than 1 mile away. All the comforts at an affordable price

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to post a review. We are pleased that you had a nice quiet stay and are thrilled that you would stay with us again. Thank you for choosing to share your experience with other travelers. It was an honor to have you as our guest. We hope your future travels bring you back to our area. Sincerely, Gina Shah General Manager

We have stayed numerous times and always enjoy staying at this Best Western. Always receive exceptional service and appreciate its cleanliness. Will definitely stay again. Thank you for always going above and beyond.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to post a review regarding your recent stay with us. We are delighted that enjoyed your stay and we also thank you for your business and continued support. It is always an honor to have you as our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

We came to Kentucky for our annual Thanksgiving visit. We found this hotel to be excellent. The rooms are very nice, the property is clean, there is not a lot of noise, close to the freeway, and the staff is very nice and professional. The breakfast is also the best I have ever seen with so many food choices. We will definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are delighted to read that you had a nice, clean, and quiet stay as well as loved the breakfast. Your kind compliments regarding our staff are greatly appreciated. Thank you for choosing to stay with us during the Thanksgiving holiday. We hope you had a great visit with your family and we will be looking forward to seeing you next year. Sincerely, Gina Shah General Manager

Clean, friendly, large comfortable rooms and convenient, what more can one ask for. We love the General Manager, Gina. We particularly like it when she comes to our table at breakfast and asks about us, how the breakfast is and if she can get anything for us. Regarding the breakfast, it's fantastic for the price of the room. This summer we stayed in a $500/night hotel and the breakfast wasn't as good. We'll continue to stay there every year when we visit our son's family because it's a great mid-way stopping point.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are thrilled to have you as our guests once again and are pleased to read that our rooms, breakfast, and location met your needs and expectations. It was a pleasure to talk to you during breakfast and I will be looking forward to seeing you on your next visit. On behalf of our entire staff, thank you for staying with us. We wish you a wonderful holiday season. Sincerely, Gina Shah General Manager

Very close to I-64, the Winchester location has a nice BW without the stress of Lexington traffic. Some super-good healthy breakfast options such as Greek Yogurt, granola, nuts, along with standard fare. Friendly and appreciative staff.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are pleased to read that our location, staff, and breakfast met your needs and expectations. We appreciate the opportunity to have you as our guest and hope to welcome you back soon. Sincerely, Gina Shah General Manager

Clean rooms, very helpful and friendly staff, excellent breakfast! It's a great place to stop and stay! The staff was especially friendly, and we really appreciated the kid-friendly options at breakfast. Also, the room was very clean and a perfect fit for our family of four.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with and for the kind review. We are pleased to read that you loved your stay and that you and your family enjoyed some of the many options provided for breakfast. Your business and king comments are sincerely appreciated. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

I do not recommend this hotel. The front desk staff person had a hickey visible. We were given poor directions to our room. We had to drive around the lot and go back to ask for clearer instructions twice. The floor in the room had only been cleaned in the middle. There was debris along all the walls, including hairs on the bathroom floor and toilet base. The AC unit was inefficient for this type of room. One part of the suite was extremely cold while the other side was 10+ degrees warmer. There was a musty smell in the room as well, which aggravated my allergies.

nice, clean, comfortable, affordable hotel with full breakfast. close to many of the pubs, restaurants on the KY Beer Cheese Trail. friendly and helpful staff. I would stay here again. if traveling on the interstate, it is just one block from it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We are pleased to read that your room was clean, comfortable, and quiet and that you found our location convenient. We appreciate you sharing your positive experience with other travelers. Your business is very important to us so we are delighted to read that you would stay with us again. We look forward to seeing you on your next trip! Sincerely, Gina Shah General Manager

Following a week long trip to the MidWest, my husband and I found ourselves driving back to the East Coast along I-64. Although we often stay at higher end hotels, we are also conscious of our finances and like to save money when possible. Reviews like this one are what led us to this hotel. After securing a price online, it became clear I needed my husband to log on with his BW number in order to book the room. Because he was driving, I called the hotel directly. Chrissy was very helpful. Upon checking in, we found our room to be bright and clean. Next came the Goldilocks bed check; the beds and pillows were great. The next morning came the coffee test. I was amazed by all of the possible coffee combinations available. My regular coffee had stevia, sugar-free vanilla syrup, whole milk and pumpkin creamer added to make a delicious cup of coffee. My husband feasted on eggs and sausage topped with cheese and salsa while I had a biscuit with gravy. I was very impressed. To top it off, Ruby was friendly and made certain we had everything we needed. Driving less than a mile off of I-64 at exit 94 saved us more than $40 off of Lexington prices, plus we had a fantastic breakfast. I will be keeping the business card for this motel. Oh, and this motel does accept pets.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff, thank you for staying with us and for such a kind review. We are absolutely thrilled that you had a clean and comfortable stay and that you were impressed with the coffee and breakfast options. We take pride in ensuring our guests an exceptional stay and will continue to work hard to ensure all of our guests have a positive experience. Thank you for choosing to stay with us. It was an honor to have both you and your husband as our guests. We hope to see you again on your next trip west. Sincerely, Gina Shah General Manager

I would never stay at this place again. The manager kept coming to our table during breakfast snd touching my sister and I on the back. No trash liners in cans,dirty black carpet,breakfast was a joke.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are very disappointed to read that your stay did not meet expectations. Please know that if we had known about the issue with your room we would have been more than happy to give you another. I will personally check to ensure that the carpeting has been shampooed. Guest satisfaction is our top priority so we appreciate you taking the time to share your feedback. Your concerns will be shared with our staff to help ensure a better experience for future guests. P.S. As a GREEN property we only provide trash bags upon request. Rest assured that housekeeping staff empty and wash the trash receptacles daily. Sincerely, Gina Shah General Manager

For a motel, this was much better than expected for the price. Pool (we didn't use), wifi and hot breakfast, was in incl. for under $100 (bw.com booking, AAA discount) after tax. We were planning to stay at a hotel in Lexington but found this was close enough to halfway on our 14 hr drive. You get a lot for the money. Clean comfortable updated fresh. Perfect for our family of 4 with two kids in elementary. Non smoking and pet options available.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy to read that you and your family enjoyed your stay and found your room clean, comfortable, and fresh. We sincerely appreciate your kind comments and your recommendation. It was an honor having you as our guests. We hope to see you again the next time you are in our area. Sincerely, Gina Shah General Manager

This is certainly one of the best Best Westerns that I have stayed at. Front desk very friendly and helpful. The bed and internet connection are very good. Room is large and comfortable and I like parking right outside my room with door that conveniently opens from the outside and not corridor of hotel. The breakfast is much larger selection than one generally finds at Best Western or in fact any of hotels that have free breakfast. Very pleased and definitely will stay here when back in town. Keep up the good work

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us . We are thrilled to read that everything from the room to the breakfast met or exceeded your expectations. We recently transitioned to fiber optic internet and are happy to hear that you and our other guests are having a positive experience. We appreciate you taking the time to write a review. Your satisfaction is very important to us so we promise to continue to strive to ensure each of our guests have an exceptional experience. Thank you for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

Very nice stay as always. We love the area. Nice, clean rooms. Very nice staff. Continental breakfast has a lot to choose from. Thank you Gina for your help. Enjoyed watching the Comet channel and HBO!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are pleased to read that you had a nice stay and enjoyed some of the amenities we offer. As always, if there is anything we can do to make your next stay better, just let us know. It was an honor having you as our guest and we look forward to seeing you again. Sincerely, Gina Shah General Manager

this hotel was a pleasant surprise on our trip across Kentucky. The room was very clean, and comfortable. The staff was very helpful, and seemed to care about us. The breakfast was amazing, and was one of the best ones that I have overhead. the selection was much better than most hotels, and the hot food ws actually hot.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy to hear that your room was clean and comfortable, our staff helpful, and the breakfast exceeded your expectations. We want our guests to feel at home while staying with us so we try our best to make everyone feel welcome and like a part of our family. Thank you for allowing us the opportunity to serve you. Your business is sincerely appreciated and he hope to welcome you back in the future. Sincerely, Gina Shah General Manager

While working in the Winchester KY area myself and an associate stayed at the BW Winchester for 3 nights. The rooms were ground floor, direct outside access, nicely appointed and maintained. The bathrooms are tiny but clean. This location feels very safe and was very quiet with other denizens appearing to be mostly professional and work crews . The beds/bedding were decent with semi firm but small pillows. The breakfast was hot with a good selection of biscuits, eggs, sausage, gravy and makings for burritos as well as fruit and a wide selection of juices, coffee, etc. We ate breakfast at the hotel twice during out short stay. This property isn't a posh luxury hotel but is a good value for the price. It was a good stay and we will be staying at the BW Winchester again when we return to our rain interrupted project. VEHICLE WARNING Be aware that you CANNOT enter the hotel parking lot or turn around with a long, truck trailer, camper or bus. The driveway is a fairly steep slope up to a sharp angle change at the top. The parking lot is narrow enough to make turning a trailer or bus around a real problem IF you can get over the driveway. They may have truck parking elsewhere but the main entrance is limited to not much larger than passenger vehicles.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We appreciate your business while working in Winchester and are happy that you had a clean, quiet stay and were able to enjoy breakfast. Your satisfaction is very important to us so of there is anything we can do to make your next stay better, just let us know. It was an honor having you as our guests. We look forward to welcoming you back soon. Sincerely, Gina Shah General Manager

One night stop. Older style motel updated and pretty well maintained. Welcoming and helpful check-in/out staff. Complimentary Breakfast was outstanding with a helpful host, personal attention, and a quite unexpected variety of choices including several organic and alternate products and non-dairy choices.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for taking the time to write a review. We appreciate your business and are pleased that you enjoyed the breakfast and found our staff welcoming and attentive. We are always looking for ways to improve so suggestions that will help us make your next stay better, as well as help to offer a better experience for future guests, are always welcome. Thank you for being our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

The best place to stay in Winchester KY, and close to Lexington. All of the staff were very helpful, the continental breakfast was superb, wonderful southern hospitality. The owner made us feel right at home.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are very happy to hear that you enjoyed your stay and our staff made you feel at home. Your kind comments have made our day. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

My wife and I wanted to make it north of Lexington, KY but couldn't make it before the evening traffic, so we stopped at the Best Western in Winchester, KY. Don't know if this is a new hotel or a refurbished older hotel - if it's an older hotel that's been refurbished they did an excellent job. Regardless, it was very nice. And the breakfast was unreal - we've never seen such a large variety of items like that anywhere else in all our travels. The staff was extremely friendly. So glad we stopped there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review and for choosing us during your travels. We are happy that you had a positive experience, liked the variety of breakfast items, and found our staff friendly. Your satisfaction is very important to us so thank you for letting us know how we are doing. It was an honor to have you as our guests. We hope to welcome you back again, soon. Gina Shah General Manager

the hotel was an older building that had been nicely remodeled. It was very clean, comfortable beds. we were impressed with the breakfast. Huge variety. Owner was taking care of everyone at breakfast. The staff really seems to care about your experience.

Hotel was easy to access and was clean and comfortable and quiet.We enjoyed our overnight stay. Enjoyed our breakfast and visit with the hostess. I will say I have never enjoyed so many choices of herbs and condiments to add pleasure to our breakfast food choices. Starbucks coffee ,WOW!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. That you found your room clean, comfortable and quiet and enjoyed the breakfast as well as the visit with the breakfast hostess has really made our day. This is exactly the type of experience we want each of our guests to have. Thank you for sharing and for being our guest. It was an honor doing business with you. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Nicely decorated rooms, clean, comfortable beds, calm, excellent breakfast choice, helpful staff; good location, plenty of restaurants arround; the only downside: small bathroom, but very well arranged

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share write a review. We are pleased to read that your stay was clean and comfortable and that you thought the rooms were nicely decorated, the breakfast was excellent, and liked our location. Thank you as well for your kind compliments regarding our staff. Guest satisfaction is our top priority so please know that we plan to remodel our bathrooms at the end of the year. Your business is greatly appreciated and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Best small Best Western we have stayed in long time. Rooms where decorated very well. Beds where comfortable. The breakfast buffet was excellent. A great mix of hot and cold items. Fresh fruit. Snacks in lobby, including gluten free.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review! We are delighted to read that you loved the breakfast, thought the room was nicely decorated, and had an overall great stay. We love to see our guests happy so we are always updating and looking for ways to improve. It was truly an honor to have you as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

I had a great experience at this hotel. I was in charge of booking a block of 18 rooms for a business event, and each staff member at this hotel went above and beyond to make sure that everything was perfect for us. All 18 guests enjoyed their stay, and each staff member was always friendly, smiling, and incredibly accommodating. The rooms were clean and had everything that we needed. There was a large variety of choices at breakfast, and the beds were very comfortable. We will definitely return. Keep up the fantastic work!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review and for sharing your experience with other travelers. A great breakfast, clean and comfortable rooms, and excellent customer service are all things that we work hard to ensure each of our guests experience. So hearing that all 18 guests in your group enjoyed their stay has really made our day. We appreciate your business and do hope that you can return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

Our favorite part about booking the Winchester Best Western is knowing the breakfast opportunities at hand! I book, they stay. (Business travel) It's a super clean hotel, staff is very friendly, rates are great and the best complimentary breakfast yet! Win-win every time.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you so much for the kind review. We are thrilled to read that your staff enjoyed their stay and, better yet, loved the breakfast. We want everyone to be able to enjoy breakfast so we have added items that all can enjoy. Thank you for sharing your experience with other travelers. Your business is greatly appreciated and we hope to welcome you back again, soon. Sincerely, Gina Shah General Manager

great for the money would stay again cleanliness,beds agreeable staff all excellent internet acceptable and safe. Breakfast excellent.Actually better the most on our 1 week trip cross country.we stayed in an ADA room that was great for my wife who has multiple hip replacements.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review and for being our guest. We are truly delighted to read that you had an enjoyable stay and loved the breakfast. It makes us happy to see our guests happy so we are always adding to our breakfast or looking for ways to improve. Thank you for letting us know how we are doing. It was an honor having you as our guest. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

Don't judge a book by its cover! This place was small but wonderful. The breakfast choices were way beyond normal and the spice selection to add to your food was the best I have ever seen. This is a GEM but not on the main path -- find it !

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review. We are pleased that you had a wonderful stay and delighted to read that you loved the breakfast selection. Your satisfaction is our top priority so we are continuously updating our hotel and services. Thank you for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We stayed for several days after evacuting our home during hurricane Irma. Our room was near the pool yet was very quiet. Clean, thoughtful housekeeping team. Pet friendly and accomodating. The breakfast bar was amazing-so thoughtful to have many healthful choices for varied diet needs. Included food for all preferences such as low carbo or full grain, vegan options, gluten-free too. Gina, general manager, provides personal attention to guests to make certain everything is in order. Location convenient. Great stay. Thank you!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out of your busy schedule to write such a complimentary review. We are delighted to read that you had a clean and comfortable stay and that you enjoyed the breakfast. I am passing your kind compliments on to our housekeeping staff, knowing it will serve as an inspiration for them to continue their efforts. Your business is sincerely appreciated and we hope to see you again (under better circumstances). Thank you for being our guest. Sincerely, Gina Shah General Manager

This is a great motel to stay at. Always clean. The breakfast bar is the best of any motel that I have stayed at. this includes all the major brands! Clean rooms. Great service. Great price for the room/ Can not complain.Always a pleasure to stay here.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We appreciate the kind review and are happy to read that your rooms was clean, service was great, and that you loved the breakfast. We try hard to ensure that our rooms and services exceed guest expectations so we are always updating or looking for ways to improve. Your business and continued support are sincerely appreciated. Thank you for being our guest once again. We look forward to welcoming you back the next time you are in Winchester. Sincerely, Gina Shah General Manager

After a long day's drive we were delighted with this hotel. The room was clean, the WiFi worked well, the bed was comfortable with the best pillows we had on this trip, and the shower head gave such a soothing relaxes my shower. The breakfast bar was very varied and kept fully stocked. Can't say enough good about the staff. They really cared that we were having a good stay. Only negative was that we had trouble locating the hotel once we decided to stay there.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for the kind review. Our goal is to exceed your expectations at every opportunity. We are genuinely happy to read that you enjoyed your stay and found our staff caring and helpful. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We appreciate your business and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Had a quick trip for two nights stay. Room was updated and clean, bed was comfy with fresh linens daily. The breakfast spread was actually surprisingly large and had many variations of food to choose from. Also their coffee bar has a ton of flavors and add ins. Very happy with my stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the review. We are pleased to hear that your stay with us was comfy and clean and we appreciate that you chose to share your experience with other travelers. Guest satisfaction is our top priority so we are always adding to or improving our breakfast selections. It was an honor having you stay with us. Please, come back and see us again. Sincerely, Gina Shah General Manager

Hotel is slightly dated and the rooms show some wear and tear, but customer service was extremely good and breakfast was the best I've experienced in many years. Very friendly hostess (possibly owner) greeted each guest and showed them the choices. Plenty of fresh food, hot, cold, fruit, drinks, etc.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy you enjoyed the breakfast and found our staff friendly and accommodating. We would like to apologize for not exceeding your expectations in all areas. Guest satisfaction is our top priority so we want you to know that we are continuously updating and will be using your feedback to help implement improvements to our facility. It was an honor having you as our guest so please come back and see us again. Sincerely, Gina Shah General Manager

Excellent stay. Facility was clean, newly renovated and the staff were nothing short of amazing. For a mote in a small town it was a great place to stay and recharge after a full day of visiting family. I will return when in town again....

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We are absolutely thrilled to read that you had an amazing stay. We truly appreciate your business and are delighted that you will be staying with us again when your return. It was an honor having you as our guest. We look forward to welcoming you back. Sincerely, Gina Shah General Manager

Older motel, but is well maintained, with clean rooms. Staff friendly and efficient. Breakfast spread is way above average; well presented with a wide variety of items, some of which are not found in mainstream motel breakfast offerings. Check out the coffee bar! I've stayed here previously, and will be back again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for returning and allowing us another chance to provide you with an exceptional experience, we truly appreciate your business and your trust in us. We are delighted to read that you liked the breakfast and coffee bar and found your room well maintained and clean. We appreciate you sharing your experience with other travelers. Thank you for being our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

Haha very nice stay while in town for a family reunion. The staff was very nice and a surprisingly good breakfast with plenty of choices. The only reason its not a 5 star review is due to the air conditioning in the room being rather loud and keeping us up at night and the shower toilet area is pretty tight. Otherwise no complaints and I would stay here again

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for your review. We are pleased to read that our staff and services met your needs and expectations. We do, however, apologize for the loudness of the air-conditioner in your room. We promise to look into that. Also, we plan to renovate the bathrooms at the end of the year as well. It is our hope that you will return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

As a long and loyal Best Western customer this has the best breaky options to make the other chains look silly. Clean, great people, will keep this one for our journeys through this area in the future

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time to review our property. I am glad to hear that you loved our breakfast and that we will be your top choice when you visit Winchester. Your business and kind compliments are sincerely appreciated. We look forward to welcoming you back soon!

I've traversed the country 8 times now, and this is the best hotel deal I've found so far. Really nice rooms. Very friendly staff. Pristine, nice parking lot, great breakfast. I can't go on enough about this place.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate your kind comments and are delighted that our staff and services were able to exceed your expectations. Thank you for sharing your experience with other travelers. It was an honor having you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

The rooms are c;lean. The breakfast is excellent. The staff is almost over solicitous in trying to make sure you are satisfied. The toilet/bathtub space is very small, but, really, how big does one need it?. An older motel that they have worked hard to keep nice. And the room cost clinched it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the review. We are happy to read that you had an overall good experience. We plan to renovate our bathrooms at the end of the year in hopes to add to our guests comfort and satisfaction. Your business is very important to us so I hope you can come back and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

Rooms were clean and staff was very friendly and helpful. I would stay there again if in the area. Breakfast was awesome! Had so many things to choose from and lobby area was very clean. Staff came around and asked if we needed anything. The location was great for our group close to Restaurant and gas.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are happy to hear that thought our hotel was an excellent place to stay and that our staff, services, and location met your needs and expectations. It was an honor to have your group as our guests and we hope you will return and stay with us again. Thank you for being our guests. Sincerely, Gina Shah General Manager

Clean. Friendly. Convenient. Great breakfast. Very happy with our stay here. The staff was great - friendly and helpful. The room was clean and comfortable. The breakfast was fantastic. Will definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are thrilled to hear that you had a fabulous stay and that our staff and services met your needs and expectations. It was an honor to have you as our guest and we want you to know that your business is sincerely appreciated. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

Another successful Best Western stay at the Winchester Hotel, Winchester, Kentucky. We had a very friendly helpful receptionist who couldn't do enough for us. She recommended us places for dinner and the one we chose was excellent.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us. We appreciate your loyalty and trust in our brand. We are happy you enjoyed your stay and truly appreciate your kind words regarding our staff. We will make sure she knows that you were pleased with her service. Thank you for your review and for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

This is the second time staying in this hotel. The rooms were nice, clean and comfortable. I needed a room downstairs and the staff was very accomodating. I will definitely stay there again and would recommend hotel to anyone who finds themselves in the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for recommending us. We appreciate your feedback and are pleased to read that you found your room clean and comfortable and that we were able to accommodate your request. Thank you for staying with us again. Your business and confidence in us is sincerely appreciated. We look forward to welcoming you back in the future. Sincerely, Gina Shah General Manager

This hotel is outstanding because of the friendly staff and the outstanding breakfast you wont find anywhere else. The manager prepares a special group of condiments and spices; the items on the self serve table were delicious.

The front desk clerk (Christy) called the room right after check in to make sure everything was how we needed it. Everything was great from the time I arrived until I departed and this was the most efficient use of space I have ever seen in a hotel. The amount and quality of foods and drinks for breakfast was phenomenal.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank your for the kind review. We are thrilled you had an awesome stay and thought the breakfast was phenomenal. We try our best to provide a great experience for each of our guests and are happy to read that we were able to do so for your. Your business is sincerely appreciated. Please, come back and see us again. Sincerely, Gina Shah General Manager

All staff were very polite,helpful,and GREAT.highly recommend if ever in area will more than likely stay here.Close to resturants stores.The only thing would if you had a car trailer or any type of trailer could can get in or out no place to park a tow rig.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for giving us a perfect rating and for recommending us to other travelers. I am pleased to hear that our staff were polite and helpful and that you would stay with us again. We do apologize for any inconvenience regarding parking. Thank you for being our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

The rooms and property are very clean and the breakfast is superb. Freshly ground organic coffee beans, gluten free foods and condiments, all sorts of milk, yogurt, spices, fresh fruit and other thoughtful food choices.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review and for your confidence in us. We appreciate your business and are delighted to read that you liked your room and thought the breakfast was superb. It was an honor to have you as our guest. We look forward to seeing you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We came through Kentucky to tour some of the famous farms. This hotel was in perfect location to the specific ones we wanted to see and was a breeze to get to off the interstate. A few fast food options off the exit, clean room, nice hot water and good shower pressure. We travel with 2 large dogs and there's a large grassy area towards the entrance of the hotel. The front desk ladies were so friendly and I was pleasantly shocked by how good of a breakfast spread they put on! Would definitely stay here again if in the area.

If you have any special dietary needs, this is the place for you. Most breakfast options of any hotel/restaurant we have ever experienced. Very friendly and helpful staff! Even offered umbrellas since it was raining outside to get back to the room.

Friendly and clean. Staff very helpful with local information and service at breakfast. Mattress though comfortable not the best. Nice full breakfast and friendly staff. Bathrooms were small but, room overall was comfortable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay. We are pleased to read that your overall stay was good and that you found our staff friendly and helpful. We do apologize for not exceeding your expectations. We will be using your feedback to help implement improvements so we can provide a better experience for future guests. Thank you for staying with us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Best hotel we have ever stayed at. Anytime we are passing through Winchester area and need to stop for the night we always choose this hotel. Rooms are always clean and beds are comfortable.Breakfast has gluten free items on it as well as other items you do not see on other buffets.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We appreciate your feedback and as well as your support and trust in us. We are delighted that you found your room clean and comfortable and liked some of the specialty items we provide for breakfast. Thank you for being our guests. Your business is sincerely appreciated and we look forward to seeing on your next trip. Sincerely, Gina Shah General Manager

I can not say enough about our stay at this BW. Your staff all around were great and the breakfast was good to. I would stay there again if in the area. When my friends ask where a good place to stay is I will tell them Best Western Winchester Hotel in Winchester Ky.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We appreciate your kind review and are delighted to read that you had a great time and would stay with us again. We also appreciate your recommending us to friends and hope that you too can come back and stay as well. Thank you for being our guest. Sincerely, Gina Shah General Manager

I have never seen so many choices at a hotel breakfast bar! From gluten free to a huge variety of condiments. The fruit was FRESH. Over 16 different choices of toppings for waffles or oatmeal. The drawback is that the drive way is steep and only one way in/out. They did allow us to unhook our 14' utility trailer and park under the lamppost. Room was clean and fresh.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy that you enjoyed the breakfast and found your room fresh and clean. We do apologize for any inconvenience regarding parking and hope that it won't deter you from staying with us again. Thank you for being our guest. We hope to welcome you back soon. Sincerely, Gina Shah General Manager

amazing service from check in to check out....phenomenonal breakfast buffet...coffee/tea bar with endless choices. Clean comfortable updated rooms. We travel a lot and this is our favorite hotel. The staff and owner Gina can not do enough for you! highly recommended!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
We want to thank you for the kind review and your recommendation. It is a delight for us to hear that you had a fantastic stay and we thank you for sharing your experience with other travelers. Your business and feedback are sincerely appreciated. Thank you for being our guests. We look forward to welcoming you back! Sincerely, Gina Shah General Manager

We were welcomed on a very rainy everyday with a smile. After we got to our room, the front desk called to make sure we were happy. On our 3 week journey accross 10 states, the staff at BW Winchester were the best!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind compliments regarding our staff! I will be sure to share this with everyone. On behalf of our entire team I would like to thank you for being our guest. We appreciate your business and are delighted that we were able to meet your needs and expectations. It was truly an honor having you as our guests. We hope to see you again the next time you are in the area. Sincerely, Gina Shah General Manager

Great employees, clean rooms, cute off the beaten path location and overwhelming breakfast choices along with great coffee! Convenient to highway yet not in the hustle/bustle of the commercial area. I would look forward to returning here on any trip along this route.

We always stay at Best Westerns on our trips. we love the rewards they offer us and can use them many different ways. Food is great be it breakfast or dinning if available.Front desk staff are always great to deal with.

. ThHotel is right off Hwy 23 and close to good eating establishments. Room was a typical one for Best Western and bed was better than most. Had two small issues in the room which hotel staff made sure they were corrected while we were gone to NASCAR raceey for sure don't give lip service when your told that they will take care of an issue. Nice well kept breakfast bar with fresh items and continually making sure tables were clean.

We stayed at this hotel on a long weekend trip with friends, it was chosen mainly for the location, but all of us were pleasantly surprised by the excellent condition of the facility. We also had an opportunity to use the pool area, and again we were impressed by the excellent condition of the area. all in all as stated we were more than satisfied.

Best staff and breakfast of a 14 different BW stay on a cross country trip! Besijlijweojgliadjdf'ofkigfadknae;kfna;kwehf;l3aejv;leranv;lerjb'wrsjgkg'paekf'lajcw asd;fkuhaprifhqw[oruwuodwKGF]EHIHG]-X0I-R5DPXAC

Best breakfast around for all dietary and cultural considerations. Unique and varied options with friendly staff who are helpful and attentive. The rooms and pool were clean and comfortable. I am so thankful we chose this hotel for our business stay.

Wonderful hotel experience! This is right off the interstate but it's incredibly quiet and you'd never know it was off the interstate. I stayed here after a 12+ hour day of driving and was so happy I stayed here! The hotel was clean and the bed was very comfortable! I had a dog with me and they were also very accommodating for him. The breakfast selection was one of the best I've ever seen and I've stayed in tons of hotels for work over the years. The staff was also very friendly and accommodating! The rate for a room was also incredibly reasonable. Truly one of the best hotel experiences I've had.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us and for the kind review. We are thrilled that you had a wonderful experience with us and enjoyed our quiet location. Thank you for the compliments about the breakfast too. We want everyone to be able to enjoy breakfast with us which is why we provide a variety of choices. Thank you for sharing your experience with other travelers. It was an honor having you and your dog as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

The rooms are all newly renovated, the staff is friendly and welcoming, and the breakfast they offer has the greatest selection of any included hotel breakfast that I've had during my annual cross-country drives. As a lactose-intolerant person, I usually bring along my own breakfast when I travel, as it can be so difficult to find breakfast items that I can comfortably eat. There was no problem here---the selection of non-dairy milks, in and of itself, was impressive! Also, for those of you who are gluten-free, there are many options available for you here as well. This place was such a welcome surprise on the last night of a multiple-day road trip. Thank you very much!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to read that you like your room, found the staff friendly and welcoming, and were able to enjoy the breakfast. We try to include products in our breakfast that everyone can enjoy and thank you for sharing this with other travelers. It was truly an honor having you as our guest. We do hope you can return and stay with us again. Sincerely, Gina Shah General Manager

I have never had the breakfast service at a Hotel since I have started traveling. It had the biggest selection from gravy and biscuits with scrambled eggs to fresh fruit and yogurt. Also, everything was freshly made and hot.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to here that we were able to provide you with the best hotel stay ever. We are also happy that you loved the breakfast service and the many items we serve. Thank you for sharing your experience with other travelers. Your business and feedback are sincerely appreciated. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We decided to stay at this hotel to save some money, but were blown away by the room and especially by the fabulous breakfast buffet -- anything you can imagine is available there, including fresh fruit, yogurt, cashew milk, gluten-free options ... just a huge variety of appetizing choices. This was our favorite hotel on our cross-country trip!

The room was small, but updated with a new tv and it had all the amenities, such as a microwave, mini-fridge, and a coffeemaker. The beds were on the stiffer side, but had a soft covering. They appeared to be current and it was a nice place to stay. The staff were all great and friendly. I had a problem with the tv remote and they fixed it right away. I thought the price was a bit high for a 2 star rated hotel, but it probably should be a 3 star as far as what it offered for the price. They accepted pets for $10 a pet per night, which is reasonable and appreciated.

The room was nice with a king size bed and pillows. Had a good nights rest before traveling home to Michigan. The breakfast was a buffet, small but every thing we like so it was great. Waffles, bagels, cereal, eggs, sausage, juice, milk, water, coffee and all the stuff to put on top of your food. The bathroom was clean, had a hair dyer, coffee machine and it was an easy check out. $77 for the night. There was a few men in the back parking lot that were using very bad language and had their own grill on the back of the truck and were cooking their dinner, so we moved to the front parking lot and all was well. The pool was closed for cleaning.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to leave a review regarding your recent stay with us. We are glad to hear you were pleased with your room and the breakfast and had a nice stay overall. Please know, anytime you have concerns regarding other guests let us know and we will gladly speak to them. We want all of our guests to have an enjoyable experience. Your business is sincerely appreciated and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

Only place I ever remember calling me shortly after I got into the room to make sure that everything was okay and that it was two our liking. The breakfast was fabulous the service was exceptional. We were just traveling and we're blessed to find this excellent Motel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are so pleased you enjoyed your stay with us. Placing courtesy calls at check in has become a great tool to not only make sure that everything is okay with your room, but to let you, our guest, know that we care and are here if you should need anything. Thank you for sharing your experience with other travelers. It was an honor having you as our guests and we hope you can return and stay with us again. Sincerely, Gina Shah General Manager

One of the best hotels we've ever stayed at. Breakfast bar was amazing with organic healthy options as well as more hearty food like eggs and sausage for my husband. Room was clean and extremely comfortable. Internet was speedy. Caring and compassionate service, Nina went out of her way to greet us and help me while I got breakfast for my children. Thank you so much for exceeding expectations. We will be back!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to share your experience with other travelers. We are thrilled you enjoyed the breakfast, found your room clean and comfortable, and that our staff caring and compassionate. Your satisfaction is our top priority and I am happy to hear that we exceeded your expectations. It was an honor having you and your family as our guests. We look forward to seeing you on your next trip! Sincerely, Gina Shah General Manager

Located close to the interstate but far enough away to be quiet. Easy on/off too. Very personable staff. Room was just remodeled. Tub/toilet were a tad close together. Comfortable bed, clean room, great shower pressure and the best part was the amazing breakfast! There were organic and gluten-free items, soy & almond milk, cantaloupe, watermelon, grapes & the usual items.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled that you loved our breakfast, your room was clean and comfortable, and you found our staff personable. Your satisfaction is our top priority so we want you to know that we are planning to remodel the bathrooms at the end of the year. Thank you for your feedback and for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

Second time I have stayed here and the STAFF has been nicer than some of the other hotels I have stayed at in this area. I will be back. The Staff, Rooms, and Breakfast was all great. Quiet and peaceful.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time out of your busy schedule to write a review. We appreciate your feedback and are thrilled to read that our staff, rooms, and breakfast exceeded your expectations. Thank you for returning and allowing us another opportunity to serve you. Your business and trust in us is greatly appreciated and we look forward to welcoming you back soon. Sincerely, Gina Shah General Manager

We have stayed at the Winchester Hotel, Best Western many times. The first time we stayed was out of convenience, but now we stay they out of choice. The motel is clean, people are friendly and it is close to our family.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for returning and being our guest once, again. We are thrilled to read that you had a great stay and found our staff friendly. We appreciate the excellent review and that you took the time to share your experience with other travelers. It was an honor having you as our guest. We look forward to welcoming you back again in the near future. Sincerely, Gina Shah General Manager

This hotel is a perfect example of how a hotel should be operated. The owners were proud of their hotel and rightfully so. The breakfast bar had so many selections of toppings and cereals. They even leave many items out all all day for their guests.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to read that you had a perfect stay. Your compliments are very much appreciated and we thank you for sharing your experience with other travelers. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

Always had good experiences with Best Western Hotels, this was no exception. Price was good. Room was clean, bed comfortable, linens were good quality. Location was great. The rooms always have mini fridges and microwave, which always come in handy. The staff was very friendly. I have stayed in other hotels this past year, and, compared to Best Western, they should have paid me to stay there !!!! A friend of mine (same trip) stayed in a well known hotel, and, paid more than twice what I did, to find the smoke detector hanging from the ceiling, and, mini fridge not working, which spoiled some food for the party that we were there to attend. Had a hard time getting compensated for spoiled food. Like I said, never had a Problem with Best Western.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review! We are happy to have been able to provide you with a clean and comfortable room, good quality linens, and all of the other amenities that Best Western Hotels are known for. Your business and continuous support are greatly appreciated and we look forward to welcoming you back if you are ever in Winchester again. Thank you for being our guest. Sincerely, Gina Shah General Manager

Stopped here on our way home from a cross country trip. The room was very comfortable and the internet was easy to connect with. The best part was the breakfast. Good coffee (finally) and many choices for different tastes.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for sharing your experience with other travelers. We are happy that your room was comfortable, the internet was easy to connect to, and the coffee and breakfast were the best part of your stay. We really try to provide all of our guests with a little something to help get their day started which is why we offer a variety of options for breakfast. Thank you for being our guest. We hope to welcome you back again soon. Sincerely, Gina Shah General Manager

the staff were very helpful and caring. I had an automobile accident and was left stranded with no suitcase, no toiletries. The staff went out of their way to help me. The bed was very comfortable. The room decor was a bit dated, but there was a new flat screen TV

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and wish your stay could have been under better circumstances. Thank you for sharing your experience with other travelers. We hope to be able to welcome you back again in the near future. Sincerely, Gina Shah General Manager

Nice updated clean rooms. Owner was very accommodating. Continental breakfast was the best I have had in a very long time. We booked two rooms that were adjoining and were pleasantly surprised when one of them was a suite so we could relax and play cards in the evening. Would definitely recommend this motel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear about your wonderful stay and appreciate that you chose to share your experience with other travelers. Your business is greatly appreciated and we hope you will return and stay with us again. Sincerely, Gina Shah General Manager

After being on the road for 2 weeks, it was good to find a Best Western that was a reasonable price. Nothing fancy, but very nice. Comfortable, good pool, very nice staff, and a good bed. Best Western should establish more establishments like this one that provide an outstanding stay without paying extravagant prices. To be pampered is one thing, to have a quiet and safe stop for the night is another.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to our area. We appreciate your business and are happy to hear you had a comfortable stay, enjoyed the pool, and found our staff friendly. Thank you for choosing to share your experience with other travelers. It was an honor having you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

Easy booking, easy check-in, quiet stay in a good location. All in all it was a good stay. Bed could have been a little more comfortable but I don't really like very soft mattresses. Will definitely stay again on my next visit with my grandchildren.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while visiting Winchester. We appreciate your business and are very happy to hear that had an easy booking and check in experience and your stay was quiet. Thank you for your feedback and for being our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

Clean and ok overall. Mattress and pillows were a bit lumpy. Towels were a little old and small. Gina was very friendly at breakfast, checking in with guests to make sure everything was okay. an amazing variety of condiments for the breakfast, I'm not sure I'd used many of those condiments for breakfast but it was a great addition to the standard scambled eggs and sausage. We're on a crosss country road trip so this was a nice change from the usual hotel/motel. It's over priced for the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Dear Kathleen, Thank you for taking the time to write a review. We are happy that your overall experience was OK but we do apologize for not exceeding your expectations in all aspects of your stay. Your business and satisfaction are very important to us so we are looking into the issues you mentioned and are focused on improving. We hope that you will consider staying with us again in the future. Thank you for being our guest. Sincerely, Gina Shah General Manager

This was our second stay at this place and there is a reason why we returned.The place is very clean and comfortable. Staff is very friendly and welcoming, especially the lady who runs the place Gina. It's quiet and very relaxing and the swimming pool is great. Breakfast is good with fresh fruits and plenty of other choices. A great value for the money all the way around! We will go back!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
On behalf of our entire staff, I would like to thank you for the kind review. We are happy to hear that we were able to provide you with a quiet and relaxing stay and that you enjoyed the pool and breakfast. We appreciate your trust and continued support and look forward to welcoming you back again. Thank you for being our guests. Sincerely, Gina Shah General Manager

We stopped for a night on a cross country drive. The staff was super friendly and welcoming. The lobby was extremely clean and we were immediately offered some freshly made cucumber water or fresh lemonade and fresh mint! The facility is pet friendly and welcomed our animals. The facility is in a motel format where the doors open to the parking lot. The room was very clean and well outfitted with everything we needed for a very comfortable night. We had a quiet night and woke up very well rested. The complimentary breakfast was AMAZING! The most complete breakfast offering we have ever seen! Fresh fruit, all sorts of items from tortillas to fresh juices and gluten-free cereals! I would definitely stay here again and highly recommend.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking time out of your busy schedule to write a review. We appreciate your feedback and you recommending us to other travelers. We are delighted to hear that you had a clean and comfortable stay and loved the breakfast as well as the other amenities we offer. Your satisfaction is our top priority so we promise to continue to improve and to strive to provide an exceptional experience for all of our guests. We appreciate your business and hope to welcome you back again in the near future. Sincerely, Gina Shah General Manager

A clean hotel with comfortable beds and pillows. Excellent staff with a surprisingly good breakfast with numerous items. Always stay when in Winchester and will continue to do so as they never disappoint

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing us while visiting Winchester. We appreciate your trust and support and are thrilled to hear that you had an amazing stay. Your feedback is greatly appreciated and we promise to continue to improve and to ensure each guest has an exceptional stay. Thank you for being our guest. Sincerely, Gina Shah General Manager

The staff was very welcoming and friendly. The room was very clean and comfortable. It was nicely decorated. Breakfast was fresh and included healthy options. The hotel has been tastefully remodeled. The bed was comfortable and the room was quiet.

Breakfast had options for gluten free and lactose free. Fresh fruit!! Owner was a delight. Room nice. Updated decor but older AC. Worked great. Door to room opens to outside. Only real con. Felt it a bit pricey for style only because I have stayed in Plus at same price. Convenient to restaurants and convenience store where other hotels near by are not. A few blocks from main road makes for a quieter location settled in with other local businesses away from highway traffic and noise.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and your feedback. We are thrilled that you thought the breakfast was great and liked your room. Your satisfaction is very important to us so we are always updating or looking for ways to improve our facilities and services. It was an honor having you as our guest. We hope to welcome you back soon. Sincerely, Gina Shah General Manager

Very helpful staff, useful local maps, fine breakfast, enjoyed the fresh pineapple! Quiet location, no trucks allowed in parking or heard from motel site. The motel was a bit hard to find from online and AAA directions.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing us, and for taking the time to write a review. We are thrilled to read that our staff and services exceeded your expectations. Your satisfaction is very important to us so we will continue to work hard to provide our guests with the very best experience possible. We appreciate your business and apologize for any problems you had with finding us. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

The hotel was very clean and the pool was nice. The breakfast was very delicious with many options. The rooms were a good size and the bed was comfortable. The office was nice and the lady there was very kind and polite to everyone.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review. We are happy to hear that you had a great stay and enjoyed the breakfast and the pool. We appreciate your business and hope to see you again in the future. Sincerely, Gina Shah General Manager

Stayed here Thu 6/30/17. This place was very clean. Breakfast was the best I've experienced at any hotel. I loved the variety of fresh foods and even the sweeteners (my fav was coconut sugar). The manager, Ms. Gina went the extra mile to greet each & every guest at breakfast and was available for anything a guest needed, be it information or amenities. I would definitely stay here again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to our area. We are absolutely delighted to read that we made such a positive impression for our brand. We are happy that you enjoyed your stay and loved some of the many items we offer for breakfast. Thank you for taking the time to share your experience with other travelers. It was a joy having you as our guest and we look forward to seeing you again. Sincerely, Gina Shah General Manager

All the usual good stuff about the Best Western format apply here. Hot water works, WiFi works, beds comfy. What's different is that there was a lot of thought to doing something extra in the breakfast bar. Not the minimum that you might expect, but organic or gluten free condiments, nicely arranged hot items and perhaps healthier selections over the conventional sugar laden cold cereal, although that is also available. See photos for more details. While having breakfast, the owner or manager came and made sure that we had had a good breakfast and that the room was fine. Wonderful service. Makes me want to stay here again when we go climbing again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip to our area. We appreciate your feedback and are happy you had a pleasant stay. Thank you for mentioning some of the choices we offer for breakfast. We want to make sure all of our guests are able to partake so have added healthier options, as well as Gluten free, and a variety of fresh fruit. It was an honor having you as our guests. We look forward to seeing you again on your next trip. Sincerely, Gina Shah General Manager

I was part of a group of ladies who stayed at Gina's Best Western and was very impressed. Gina and her staff went out of their way to make our stay as comfortable as they could. The breakfast buffet was awesome! They had every thing one could want for breakfast from coffee, teas, hot items, cold cereal, and yogurt. The rooms were clean, bathroom clean and water pressure was wonderful for the shower, no lack of hot water. The pool was refreshing and they even had steps to walk in gradually. Over all the stay was warm, clean and very welcoming.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your kind review. We truly enjoyed having you ladies as our guests and are delighted that you had such an enjoyable stay. We appreciate your business and your kind compliments regarding our staff and services. We like to treat our guests like family and it is a joy for us to make everyone feel at home while here. Thank you for allowing us the opportunity to be your hotel of choice while in Winchester. We hope to be able to welcome you back again in the near future. Sincerely, Gina Shah General Manager

First, the rooms are big with all the amenities and more. Second, its cleanliness is highly appreciated. And last, the breakfast has an amazing variety, is delicious even if you are gluten free, lactose free or vegan. Unbelievable!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and thought the breakfast was amazing. Your kind compliments are greatly appreciated and we thank you again for sharing your experience with other travelers. It was an honor having you as our guest. We look forward to welcoming you back again. Sincerely, Gina Shah General Manager

The rooms were out dated, but everyone that worked there from the cleaning ladies to the management went above and beyond making sure we were comfortable, and if there was anything we needed. You could not have ask for more pleasant employees and the breakfast was far beyond any 5 star motel I have stayed in.. There was an amazing spread of food for anyone. No one could ever leave there hungry.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that our staff went above and beyond to make sure you had everything you needed and were comfortable and that you loved the breakfast. It is our goal to ensure our guests are made to feel welcome and at home while staying with us. Thank you for letting us know we are doing just that. We truly enjoyed having you as our guest and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

A very , very nice Best Western Hotel. The best one we have stayed at in a long time. The hotel had a great breakfast and was clean. The grounds had nice flowers planted too. A great stay!! We will stay here again!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate the kind compliments and are delighted that you had a great stay, thought the breakfast was great, and liked the flowers we recently planted. Thank you for sharing your positive experience with other travelers. It was an honor having you as our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

This is no ordinary continental breakfast. These people make you feel at home and their breakfast is better than I've had at any motel or hotel all year. Kudos to the staff and management for making their guests feel appreciated.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to share your experience with other travelers. We are happy to hear that you enjoyed the breakfast and our staff made you feel at home during your stay. That is one of the things we try to maintain at our hotel. We truly appreciate your business and hope to welcome you back soon. Sincerely, Gina Shah General Manager

Stay was very good and no problems were experienced. Excellent breakfast was provided. Staff was very courteous and helpful. Enjoyed our conversation with the owner when she was visiting with the guests.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for allowing us the opportunity to have you as our guests. We appreciate the positive feedback and are happy to hear that your stay was problem free, the staff helpful and courteous, and the breakfast was excellent. I enjoyed talking with you at breakfast and hope you can come back and stay with us again. Thank you again for being our guests. Sincerely, Gina Shah General Manager

Their breakfast setup was terrific, they had so much more than any other Best Western hotel that we have been at , their manager Gina Shah was very curteous to everyone we will stay there again when we pass that way

Prop18018, Front Office Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy you found the breakfast set up terrific and would stay with us again. Your business is very important to us so we hope to welcome you back soon. Sincerely, Gina Shah General Manager

I was very impressed on how clean the room and grounds were for this BW. The location was a bit off the beaten track but for the quality, service and price I would make the effort. The first room assigned to us had the carpeting recently cleaned and was in process of drying (they actual clean the carpet) and was given a new room which was very clean and nicely appointed. The breakfast had a large assortment of items to eat, more than what I have seen in other hotels. The staff was very helpful in giving us dinner locations, though there wasn't a large selection of restaurants to choose from. I would highly recommend this BW.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad to hear that your stay was enjoyable and appreciate you recommending us to other travelers. Thank you for being so understanding about the carpet in the first room you were assigned. Your business is greatly appreciated and we hope you can come back and stay with us again. Sincerely, Gina Shah General Manager

Everyone was MAGNIFICENT and EXTREMELY PROFESSIONAL!!! Best Western needs to use them to train all of their employees company wide regarding customer service and satisfaction. They made my stay so enjoyable.......I have stayed at hundreds of hotels.....one star to five star....none have topped this one. Incredible rates....a little piece of heaven!!! You will not be disappointed.....guaranteed!!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We truly appreciate your kind compliments regarding our staff and services and are thrilled to hear we are the best hotel you've stayed at. This has made my day and I will make sure to forward your review to our team. Thank you for being our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

This hotel has a pool, clean rooms, refrigerator and a very nice complete breakfast that will meet the needs of all guests. The staff is excellent and very friendly. It was small so that the parking lot had not turn around for people with trailers but there was plenty of parking. It was also convenient to the interstate and to many good restaurants. Although it advertised free wifi it depended where your room was. Best in the lounge / breakfast room.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your feedback and are happy that you enjoyed your stay. We are working on upgrading our internet equipment so that future guests don't run into the issues that you did. Your business is greatly appreciated and we hope that you can come back and stay with us again. Sincerely Gina Shah General Manager

Nice clean hotel, close to a variety of restaurants and shopping center. Beds were comfortable and the room very clean. Wonderful selection of food for breakfast, lots of fresh fruit. Good neighborhood to get out and take a walk.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us while in Winchester. We are happy to read that you had a good nights stay and found our breakfast selections wonderful. The next time you are in the area you should check out some of the hiking trails in our vicinity or take a walking tour of our historic downtown area. Our front desk staff would be happy to give you some brochures of Central Kentucky's must see attractions.

The lowest I go is typically Quality Inn. A friend booked this for us while on the Bourbon Trail and I was surprised. The rooms looked. Rely renovated and clean and the breakfast was fantastic. Also very friendly staff both the night when we arrived and the morning. I'm not sure if all BW are like this, but this one I would certainly start at again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent rating and the positive review. We are thrilled that you found our recently renovated rooms clean and the breakfast fantastic and appreciate that you chose to give us a chance. We strive to provide an exceptional stay for all of our guests so we are continuously updating and looking for ways to improve. It was an honor having you as our guests and we hope you can make it back to our area soon. Sincerely, Gina Shah General Manager

My friends and I needed a quick place to stay. This was the nicest quality Best Western that I've ever stayed at. The service here was far above our expectations. The room was clean, the water pressure in the shower was great, and the breakfast was incredible! If I'm in Winchester in the future, I'll stay here again for sure!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for letting us know how much you enjoyed your stay! We are thrilled that you and your friends had a great experience with us. We promise to continue to offer clean rooms, an incredible breakfast, and great water pressure. We hope your future travels bring you back to our hotel again. Thank you for being our guest. Gina Shah General Manager

Beautiful clean room, carpet looked brand new, but would have preferred hard floor Pet friendly but $20.00 fee a bit much A/C was cold, and had a thermostat with actual temperature not just cooler/warmer Staff were very nice and friendly Breakfast was excellent, lots of choices & a lot of healthy options Bathroom was very tiny Star lost for pet fee & bathroom size But would recommend to anyone passing through the area

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy that you found your room beautiful and clean, the staff nice, and liked the breakfast. We do apologize if we were unable to exceed your expectations in all areas of your stay. If all goes as planned, we are planning to redo the bathrooms after the end of the year. Thank you for providing us with your feedback and for recommending us to other travelers. We hope you will consider staying with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Very clean room with nice decor. Free breakfast was substantial and varied and excellent tasting. Hotel location is centrally located for many day trip excursions. Would certainly return to this hotel if visiting this area again.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are pleased that you found your room nice and clean and enjoyed our free breakfast. Your feedback and business are greatly appreciated and we look forward to seeing you again. P.S. On your next trip, remind us to provide you with brochures to some of Central Kentucky's must-see attractions. Sincerely, Gina Shah General Manager

This hotel does not have adequate parking. We had a small U-Haul truck with a small trailer on it and there was no where on the site to park it. We had to park it in the neighboring business parking lot and would not be able to keep an eye on the truck and trailer. This is not a problem that the owner would be able to correct, but it was not convenient. Overall the staff were friendly and very accommodating.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. Although, we are happy that your overall stay was good we would still like to apologize for the parking. We understand your concern and are sorry for any inconvenience this caused you. We appreciate that you chose to stay with us anyway and thank you for your kind compliments regarding our staff and breakfast. If your travels bring you back to Winchester we hope you will consider staying with us again. Sincerely, Gina Shah General Manager

Stayed at the Best Western in Winchester Kentucky last night for the first time. It is usually very difficult to find a pet friendly hotel that isn't run down or smelling of wet dog. Best Western was recently remodeled and looks (and smells) fantastic. The gentleman at the front desk was completely swamped by newly arriving guests but was still very pleasant and helpful. The continental breakfast was surprisingly nice as well. Non-gmo milk, organic options, and gluten free options. Don't worry, there were plenty of pastries and cereals for gluten lovers too. All in all, and very nice visit.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the feedback and your business. Were are happy to be able to offer you and your pet a nice fresh smelling room while in Winchester. Yes, we've recently remodeled and are always looking for ways to improve especially when it comes to breakfast. We want everyone to be able to enjoy it so have added healthier options as well as the gluten free, non-gmo, and organic items you mentioned. It was an honor having you as our guest. Please, come back and see us again.

This is our go to hotel when we travel to and from Virginia and Missouri. Easy access from interstate. Accommodations are always clean. Staff are always professional and pleasant. Price is right. Always a good experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are delighted to hear that you always have a good experience and that we are your go to hotel for your Virginia-Missouri trips. Thank you for your feedback and for being our guests. We look forward to seeing you on your next visit. Gina Shah General Manager

I've been working in Clark and Powell counties for the past two years. Stayed at a couple different hotels and found BW to be the best value. Clean rooms. Caring staff. When you work away from home and you find a place like BW-Winchester, you just found your home away from home. Highly recommend it.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the kind review. We've enjoyed having you stay with us and are happy that we were able to make you feel at home. We truly appreciate your business and look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager

Passing through on the way to Virginia so we stayed for one night. Check in/out was easy. The room was clean but smelled a little musty so we turned the air on and ran out to get food. When we returned it smelled better. They had a soap and shampoo dispenser in the shower. Nice touch. The bed was pretty comfortable but the pillow I had was horrible. I woke with a very stiff neck. The breakfast had many options. As continental breakfasts go it was better than average on choices but below average on taste. For the price of the room this was a good value.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and the positive rating. We are taking care of the issues you've reported here and will continue to work hard to ensure all of our guests have an exceptional experience. Thank you for your feedback. We hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

Room smelled strongly of cheap deodorizer. Bed was uncomfortable. Traffic noise was loud. Breakfast was only ok. Staff was friendly & pleasant. Don't waste your time on this motel. Definitely not worth the money they are charging. Wifi is throttled down & slow.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely apologize for not exceeding your expectations and will look into the issues you reported. We strive to provide an exceptional experience for all of our guests and are sorry that we failed to do so for you. Your business is very important to us so we hope you will consider giving us another chance. Thank you for staying with us and for your feedback. Gina Shah General Manager

I would recomment this property. The Staff are very helpful and friendly. They want to make sure you are comfortable. The rooms are very clean and the beds are comfortable. The breakfas is great. I had a very pleasurable experience during my stay.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your kind compiments regarding our staff and are glad to hear that you found your room clean, the beds comfortable, and had a pleasant experience. Your business is very important to us so we hope you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

Very good place to stay. Older hotel that has been refurbished. Comfortable beds, good breakfast. Staff was very courteous and helpful. Cannot park trailers there as there is no turn around or room to park. But we were advised where to park and it worked out great.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you found the beds comfortable, our staff courteous and helpful, and liked the breakfast. Yes, we are at a slight disadvantage when it comes to parking large trucks or vehicles with trailers. We hope it wasn't too much of an inconvenience. We appreciate your business and your feedback and it is our hope that you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

I stayed at the Best Western Winchester Hotel when I was in town for my nephews graduation from UK. The hotel staff was amazing, the room was clean and had been updated. The breakfast at the hotel was wonderful. They had a great selection of foods and most of it was organic. I would definatley recommend this hotel.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for choosing to stay with us while in the area for such a special occasion. We appreciate your business and the kind compliments regarding our staff and breakfast. We are also delighted to hear that you would recommend us to other travelers. This means a lot to us so we will continue to work hard to ensure our future guests have an exceptional stay as well. It was an honor having you as our guest. We hope you can return and stay with us again. Sincerely, Gina Shah General Manager

In for an overnight stay. The hotel was very clean and well kept. The manager and staff were are very kind. The breakfast was extensive and wonderful and complimentary. The room price was very reasonable.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the wonderful review. We are happy to read that you enjoyed your stay and appreciate the kind compliments regarding our staff. We are also happy that you liked the breakfast. We will continue to strive to provide our guests with the best stay and breakfast possible. Please, come back and stay with us again. Gina Shah General Manager

This past week, I spent 4 nights here. I chose this hotel for several reasons: 1) I stay at Best Western hotels frequently, 2) The price here was much more reasonable than similar hotels in Lexington where I was actually working. The reason? Lexington hotels always raise their rates during the Rolex 3 Day Event which was taking place last week. I didn't mind the 25 min drive if I was saving money (considerable). This hotel is very typical of many Best Westerns where I have stayed--pleasant accommodations and staff. My big surprise, however, is the excellent quality of the breakfast! Many choices with several options. For example, TWO kinds of eggs, yoghurt, cottage cheese, SEVERAL kinds of granola cereals and fruit juices, to say nothing of bread and pastry choices as well as fresh fruit (as is and in fruit salad AND TWO kinds of milk and MANY coffee creamers! Another bonus: breakfast was open at FIVE O'CLOCK IN THE MORNING!! Unheard of!!!! If I return, I'd definitely stay here again!!

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for spending this past week with us. We appreciate that you chose to stay with us rather than in Lexington and are happy that you enjoyed your stay. We are glad that you liked the breakfast and thank you for sharing some of the many options we serve with other travelers. It was an honor having you as our guest and we sincerely hope that your future travels bring you back to our hotel again. Sincerely, Gina Shah General Manager

First time to Kentucky for overnight stay and ended up at this location. Was pleasantly surprised with the area and hotel. The staff was wonderful, friendly and helpful. Gina, the manager, was extremely friendly and helpful. We even swapped recipes. Loved the breakfast options.... Some healthy options with variations you don't typically find at a hotel. Staff here goes over and above. We even cancelled or reservations for the next night at another hotel to stay again at this one. Great experience.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate your business and are delighted that you chose to stay with us again rather than at another hotel. Thank you for sharing your feedback with us and with other travelers. (I personally would like to thank you for the recipe as well). We truly hope that you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

This hotel is clean and in good shape. The hotel staff are polite and super friendly. Gina, who I think is a manager, stopped by our table at breakfast to ask how our stay was and if we needed. They have an amazing little continental breakfast bar.

Prop18018, General Manager at Best Western Winchester Hotel, responded to this review
Thank you for the excellent review! We are thrilled that you had a great experience and enjoyed the breakfast. We appreciate your business and hope you will return and stay with us again. Sincerely, Gina Shah General Manager

Whole hotel was very clean. We were very impressed with the cleanliness and friendliness of this hotel. I would recommend this hotel to anyone. Breakfast is included and has a wide variety. Very quiet and peaceful, and comfortable beds.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time out of your busy schedule to write a review. We are delighted to read that you were impressed with the cleanliness and friendliness off our staff and facilities. We appreciate you recommending us to other travelers. We enjoyed having you as our guest and hope you can return and stay with us again. Sincerely, Gina Shah General Manager

I have always preferred to stay at Best Western Hotels and this was another very good experience. Clean room. Good breakfast. Very pleasant and helping staff. Easy check in and check out. Recommend without any reservation.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We appreciate your business and your feedback. We are thrilled that you found our staff pleasant and liked your room and the breakfast. Thank you for sharing your experience with other travelers and for recommending us. We hope you can return and stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

We found this because another hotel would not accept pets-And boy am I happy we did. It's very clean, friendly staff, great breakfast and pet friendly. We are traveling from northwest to east coast (VA). Many hotels along the way but this is the Best. Highly Recommend that you try it.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your trip to the east coast. We appreciate your feedback and are happy we were able to accommodate you and your pet. It is a delight for us to read that you enjoyed your stay and would highly recommend us. We work hard to make sure our guests are happy and glad to see we were able to do so for you. It was an honor having you as our guest. Please, come back and see us again on your next trip. Sincerely, Gina Shah General Manager

The room was very clean and had comfortable beds. The staff were very friendly and accommodating. The breakfast was delicious and had so many options. The fruit was very fresh and delicious. I have never seen so many options at a continental breakfast. If you are needing to stay at a hotel in Winchester, KY this is a wonderful place to stay!!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent trip to Winchester. We appreciate your business and your feedback. We are happy to hear that you found our staff friendly and your room clean and comfortable. We are also delighted that you enjoyed the breakfast. We know that there are many options when choosing a hotel in our area so thank you again for choosing and recommending us. We hope your future travels bring you back to our hotel again. Sincerely, Gina Shah General Manager

What a nice motel! The room was large and clean with a comfortable bed. The bathroom was small but there was plenty of counter space on the vanity. Heat/AC worked well. The desk staff was outstanding! Very knowledgeable and pleasant, like good customer service should be.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for such a complementary review. We work hard to ensure the comfort, cleanliness, and exceptional service our guests deserve. I will make sure that the front desk staff you encountered are recognized for doing a superb job. It was an honor having you as our guest. We hope you will come back and stay with us again. Sincerely, Gina Shah General Manager

Whenever we are in the Winchester Kentucky area we choose to stay here. Our first time there was some years back and it was out of convenience. We stay here now out of choice. The owners have put thoughtful time and energy in updating this motel. The smiling faces belong to helpful employees.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We here at the Best Western Winchester are thrilled to read that you've chosen to make us your "home away from home". It's always nice to see a familiar face and we truly appreciate having you as our guests once again. Thank you for the kind compliments and for mentioning the recent updates. We promise to continue to look for ways to improve and to provide an exceptional stay for all of our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

A great stay with a nice clean room located near local shopping, food, gas and easy access to interstate. The staff was very helpful and concerned about our comfort. The breakfast was excellent with a very good selection.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for sharing your experience. We are happy to read that you liked your nice clean room and enjoyed the breakfast. Our staff truly enjoy making sure our guests feel at home. We enjoyed having you stay with us and hope your future travels bring you back to our area again. Sincerely, Gina Shah General Manager

Staff very helpful and breakfast was Plentiful. Fresh fruit is a Plus. Traffic a little on the afternoon but quiets down at night. Breakfast room decorated very nicely. Would come here again if We travel this way again

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are thrilled that you had a nice stay and thank you for the compliments regarding our staff, breakfast, and facilities. Your business and feedback are greatly appreciated and we do hope that your travels bring you back to our area again. Thank you for being our guest.

Very nice place to stay, Excellent people, and very clean. always very helpful from check in to check out. I have stayed here for more than 10 years, when in the area. I would highly recommend this motel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for allowing us the pleasure of having you as our guest once again. We appreciate the excellent review. It made our day to read that you would highly recommend us to other travelers. We are thrilled that you enjoyed your stay and thank you for the kind compliments. Your business and feedback are greatly appreciated. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

Travel/work on business. The Company wanted to put me in a hotel in Lexington, but I chose this one in Winchester. I looked up the reviews on this one and noted that all of the NEW reviews were very positive. There was a major upgrade/renovation in the last couple of years which apparently has changed many things. My room was clean. The breakfast was the best free motel breakfast anyone could ever have –the usual eggs, biscuits, sausage, gravy, breads, jellies, sweets. Add to that all kinds of granolas, cereals, nuts, seeds, fresh fruits, dried fruits, an amazing assortment of breakfast drinks, including soy, coconut, almond milk. Yogurt (the good kinds), boxed juices, coffee, waffles and syrup, condiments of all kinds AND –if you need gluten free, they have that too! And, if you stay for more than a day or two, these wonderful folks become family! Highly recommended! (BTW – I drove around town during my time there and most of the other motels looked really shabby, inside and out).

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for sharing your experience at our hotel with us as well with other travelers on Trip Adviser. That you chose to stay with us instead of in Lexington means a lot and it made our day to read that you enjoyed the breakfast and would highly recommend our hotel to others. We greatly appreciate your business and the kind compliments. Please, do come back and stay with us again. Sincerely, Gina Shah General Manager

I have stayed in a lot of them and this one is way above average for my past experience. Breakfast was 110%. New remodel and did the best they could for an older building. Will keep staying here for work.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are all thrilled that you gave our breakfast 110%. It's always nice to see a familiar face so we look forward to having you again as a guest in our hotel. Sincerely, Gina Shah General Manager

Stayed here for night. Very nice motel, clean and spacious room. Location was near my meeting location. Low traffic and quiet. Breakfast buffet was very nice and fresh. Would stay here again if in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us during such a special occasion. We are happy that you enjoyed your stay and hope that you had an enjoyable reunion as well. We appreciate your kind compliments and will continue to find ways to improve our facility and services. We hope that your future travels bring you back to our area again. Thank you for being our guest. Sincerely, Gina Shah General Manager

My room smelled so bad I used almost a whole can of febreeze & it was still awful. The air vent was covered in dust and dirt. Overall it just looked and felt old and dirty. When the heat came on the stench was worse so I had to keep the room much cooler than was comfortable just to try to keep the smell bearable. I do not recommend anyone stay here.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
We apologize for not exceeding your expectations. We are sorry that we did not have the chance to correct these issues while you were staying with us. We strive to provide an exceptional experience for all of our guests and would have been more than happy to allow you to see and choose a different room had we known. The problems you encountered are not normal for us and we would not want any of our guests to stay in a room that was not up to par with the standards we set for ourselves. We have awarded 1,000 bonus points to your rewards account for the inconvenience. Your business is very important to us and we sincerely hope that you will return and allow us another chance to serve you. Sincerely, Gina Shah General Manager

Had a little trouble finding this location mostly because of the directions pointed out from the interstate. Hotel itself is quiet and beds comfy room is clean staff friendly breakfast area small but was adequate for the crowd the day we were there.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to post a review. We appreciate your feedback. We are happy that your overall experience was good but do apologize for any problems you had finding us. We hope this did not detract from your stay. It was an honor having you as our guest. We hope you will return and allow us another opportunity to provide you with an exceptional experience. Sincerely, Gina Shah General Manager

Traveling east, we had zoomed right by Lexington, and thought we'd see what was available in Winchester. Perfect! Night Clerk was extra friendly and accommodating. Nice quick breakfast where we got to talk to the owner, a really pleasant, sweet person. Our room was immaculate and just what we needed. This was a great, economical stop and we will do it again! Highly recommend!!+++

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We appreciate your business and are happy that you enjoyed your stay with us. We strive to provide a clean comfortable stay for all of our guests and are glad that this was just what you experienced. Thank you for choosing to share your positive experience with other travelers. It was an honor having you as our guests. We hope your future travels bring you back this way again. Sincerely, Gina Shah General Manager

I have stayed at this particular hotel numerous times. They provide a small town atmosphere, and they always have clean rooms, a nice continental breakfast, and they go out of their way to provide hospitality. It has a central location, convenient to shopping, restaurants. Traffic can be a little noisy and heavy at times, but do-able.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with is us once again. It is always nice to see a familiar face. Your satisfaction is very important to us so we are thrilled to hear that your stay was pleasant and our staff was hospitable. It was an honor having you as our guest. We look forward to seeing you on your next visit. Sincerely, Gina Shah General Manager

This was just a quick stop for us. On our way from Branson, MO to Virginia. After driving for 1000 miles, we needed a good nights sleep, which we got. The staff was friendly and took good care of us. It was a little hard to see the "sign on the hill" directing us to turn left.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us during your recent trip through Winchester. We are happy to hear that you had a good nights sleep and that our staff saw to your needs. We apologize for visibility issues with our 1/2 mile sign and will have someone take a look at it. Thank you for alerting us to this problem. Your business is very important to us so we hope that you will return and allow us another chance to serve you.

What a pleasant surprise to find engaging and welcoming staff, very clean rooms (we thought they were new) and an amazing breakfast bar with more variety than you could imagine. Somebody put very thorough and careful thought into planning this breakfast. The staff from start to finish were wonderful. I'll be back if only to sample the rest of the breakfast bar I couldn't try last time!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We appreciate your feed back and kind compliments. It is a delight to hear that you enjoyed your stay and we are happy that you liked the breakfast as well. We enjoy making our guests happy and will continue to strive to do so. Your business is very important to us so we look forward to welcoming you back. Sincerely, Gina Shah General Manager

Motel was very clean & quiet, very pleased w/everything. This is a motel, in the sense that the rooms exit to the outside (no indoor corridor), but was still very nice & I felt very safe. If you are handicapped, the walk across the parking lot to the lobby for breakfast should be considered. Overall, I will stay at this Best Western again when in Winchester,KY.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are delighted to hear that your stay was quiet and clean and that you were pleased with everything. It was truly an honor having you as our guest. We look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

my room was quiet, clean and had a very comfortable bed. breakfast had great variety including eggs, sausage, gravy, biscuits, cereal. Great value. Hotel was well maintained. Staff was very friendly and showed great hospitality.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a clean, quiet, and comfortable stay. We strive to provide an exceptional experience for all of our guests and providing a variety of breakfast options is just one small way. We hope that you will come back and stay with us again the next time you are in Winchester. Thank you for being our guest.

Check in was a breeze with a very outgoing and friendly desk clerk. I had amassed enough points to stay a free night and the lady was very helpfull. The next morning at Breakfast the lady manager went out of her way to meet and greet everyone (perhaps a little overboard for first thing in the morning and not really in the mood for conversation) but she really did try to be accommodating and helpful.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review.We value your business so we are happy to hear you had a clean and comfortable stay and that our staff were efficient and friendly. Sorry for being so talkative at breakfast, we just want to make sure you were provided with the best service possible. It was an honor having you as our guest. Please, come back and see us again.

not exactly luxurious, but quite satisfactory and a good value for the money. surprisingly wide range of breakfast items. owner was clearly interested in her guests, as she approached people at breakfast and asked if everything was okay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to Winchester. We are happy to hear that you had a satisfactory stay and appreciate that you took the time to share your positive experience with other travelers. It was an honor to have you as our guest. Please, come back and stay with us again. Sincerely, Gina Shah General Manager

We just stayed overnight. The staff was super friendly and helpful to recommend places to eat nearby. There is two floors to this establishment. We were located on the 2nd floor. My first impression of this place was that it was although it was older, it was very well maintained. This includes the the grounds and the room. Our room was very clean and it seems like the bed was comfortable. The heating and cooling system is older and the vent is located high up on the wall so this seemed to control the temperature well. My picky teen had no complaints so it was a plus! Good choice of breakfast items. Not far from restaurants and Walmart. Would recommend. smokers have to go across the parking lot due to a non-smoking rule from the city. My husband smokes, so it would have been nice to have a bench to go along with the smokers posts. This is no reason not to stay here though. Overall we were well pleased.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a pleasant stay and will definitely look into your suggestion about the bench. Your compliance with ours and our towns smoking policy is sincerely appreciated. We do hope that you will return and allow us another chance to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

On a Thursday night in October I decided, around 10p, to pull over for the night rather than continue driving. I saw a billboard ad for a motel. I drove to the motel but they were full. I asked where they could send me. Best Western had already called this motel to let them know they had a few rooms left. I was very pleased to find the Best Western, great quality and lower price than my first choice would have been. And the breakfast selections were more numerous than I had ever seen before. I did not even know there was a blueberry cucumber yogurt.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy we were able to accommodate you during your recent trip to our area. We appreciate the great rating and kind compliments regarding our breakfast. We want our guests to know how much we truly appreciate all of you so providing a breakfast that most anyone can enjoy is just a small way for us to say thank you. It was truly an honor to have you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

This was our first trip to the Red River Gorge area and it was a last minute decision to visit. We were unable to book a cabin or lodge room in the direct area, so we hopped on Trip Advisor to find something within a 20-40 minute drive. We booked with Best Western in Winchester. We were hesitant since the Best Westerns in our area aren't the greatest. We are so glad we took a chance, as we were pleasantly surprised with the updates, cleanliness, friendly staff, and wonderful breakfast options. We will definitely stay again when in the area!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely appreciate that you chose to stay with us during your trip to Red River Gorge and are delighted to hear that you had an enjoyable experience. We strive to provide our guests with clean and comfortable rooms and are always looking for ways to update our facility and services to ensure our guests have the best stay possible. Providing a breakfast with both hot and cold items as well as fresh fruit and a variety of other choices is our way of showing our guests how much we truly appreciate your business. It was truly an honor having you as our guests. We look forward to seeing you again. Sincerely, Gina Shah General Manager

We enjoyed our stay here. Helpful and friendly staff. We were amazed at all the healthy options at breakfast. My family is mostly vegan, so we were impressed with the almond milk and soymilk and ground flaxseeds besides the usual breakfast items.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your stay and appreciate the kind compliments to our staff. Providing a breakfast that everyone can enjoy is our way of saying thank you to all of our guests. We truly appreciate your business and value your feedback. It is our hope that you will return and stay with us again. Sincerely, Gina Shah General Manager

We found reasonably priced, comfortable accommodations. Staff was very hospitable. Breakfast spread was better than expected. The wifi worked perfectly. It was worth the extra drive to get the value we had. Parking was easy. Ice and vending machines worked. Owner onsite. We will stay again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy that you had a pleasant stay and appreciate that you chose to stay with us. We know that there are many options when choosing a hotel in our area so we try to do what we can to show our guests how much we appreciate all of your business. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

This is a 2 story older property with no elevator and it has outside corridors. That being said, it is really well maintained, has been updated so that it is quite comfortable and turns out to be a really good value. The rooms were of good size with the sink being at the end of the room. The shower and toilet were in a tiny separate enclosure making it a tight fit at times. The bed was comfortable and everything was quite clean but there was a lingering smell of cleaning solution in our room. The free wifi worked well. Breakfast was varied and tasty with plenty of choices. The staff were all very friendly and accommodating. Recommended.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad you had an enjoyable stay and were able to have breakfast with us. We know there are many options when choosing a hotel so we are always looking for ways to update our facilities and improve our services. We sincerely appreciate the opportunity to have you as our guest during you recent visit to Winchester and hope to see you again on your next trip.

Every staff member we met were very gracious and ready to help in any way. Very nice, clean and comfortable Hotel. The Breakfast has more selections than I have ever seen on a Breakfast Bar. We have family that lives in the area and we visit two or three times a year. This will be our Hotel of choice when in Winchester, KY

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear you enjoyed your stay and sincerely appreciate the kind compliments. We value your business and will continue to strive to provide the best service possible for you and our other guests. Thank you for staying with us. We look forward to seeing you again on your next trip. Sincerely, Gina Shah General Manager

Pulling into the hotel you are greeted by a sign that states something like, "Stay with people that care". The staff truly lived up to this. From the initial check in, they asked if my grandmother was okay climbing stairs, when we stated she couldn't they switched her to the ground floor, no problem. Every morning at breakfast the staff asked if there was anything we needed from breakfast items or items for our room. On our way back from breakfast we were greeted by several housekeepers who also asked if our room needed to be cleaned or if we needed anything. I have never stayed at a hotel where I felt so well cared for. I would expect this level of caring from a resort. We were in town for a family reunion and many of our family members commented on how old this hotel but stated it had a good reputation for caring for their guests. The hotel may not look like much on the outside but the provided outstanding service.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the kind review. We sincerely appreciate the compliments regarding our staff and services. We are happy to hear that you had a positive experience and we will continue to do what we can to ensure our guests feel welcome and at home while staying with us. It was an honor to have you and your family as our guests. We hope you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

After attending a University of Kentucky winning football game and heading back to West Virginia, we had made reservations to stay at this Best Western in Winchester. Having stayed there before, upon arrival we noticed the property had a new face and looked great. We recommend this property and will stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for choosing to stay with us again. We are delighted to hear that you enjoyed your stay and are happy that you noticed some of the improvements we've made since your last visit. We will continue to do what we can to ensure that our guests are provided with the best service possible. Again, thank you for staying with us. We look forward to seeing you again. Sincerely, Gina Shah General Manager

The beds are very comfortable, but the bed coverings are thin (need a thicker blanket). I advised the owner. The room was neat and clean, the TV, internet, and HVAC all worked great. The breakfast had lots of variety and was very good and fresh. The employees and owner were very helpful and concerned about our stay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to have been able to provide with a clean and comfortable stay during you recent trip to our area. We will look into getting thicker blankets. Your business is very important to us so we hope that you will return and allow is another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

Do not let appearances fool you. This older facility is clean and well maintained. Our room was spacious, had comfortable beds and a kitchenette with pots, pans and utensils. Staff was friendly and helpful. Breakfast in the adjacent lobby was good and had a lot of choices.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you had an enjoyable stay and appreciate that you chose to share your positive experience with other travelers. It was truly an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

i booked through booking.com maybe not smart as better deals if you book through Best Western stay at best western so many nights then get a free one ..We were turned off BW few years back with bad stay that management would do nothing about ...Not here though but was afraid from past experience ...booking.com we kept getting more and more deals through booking we decided to give it a go.was very well priced ...it is off the main road over by some car lots which made it quiet ...when we pulled up I was a bit afraid of what we were going to find the windows looked like they hadn't been cleaned in some time ...but the room was clean, bed was comfy linens soft ...room was smaller than some we have stayed in but was everything we needed for a one night stop NEEDS NEW A/C very loud liked the parking close to the room . but we were on second floor if stairs are issue ask for first ..few ppl out on walk-way smoking...We asked for a receipt on check out and the front desk refused because we booked through a booking site ...Not sure why ..But would have been nice to know charges were right .I would stay again for that price if ever in that town again .

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank for taking the time to write a review. We apologize that you did not get your receipt. It was a mistake on our end and we will try to send one to you as soon as possible. I will make sure the windows are cleaned (if it hasn't already been taken care of) and will look into the issues you encountered with the A/C. We are happy that your overall stay was good and hope that you will return and allow us another chance to provide you with an exceptional experience. Thank you for being our guest. Sincerely, Gina Shah General Manager

We were moving and nothing was going as planned. They changed our reservation 3 times to accommodate our changes and did it cheerfully and without extra cost. Rooms flawless and breakfast buffet incomparable! Huge selection of hot and cold food of the highest quality, only the best!. I now live in the area and ALL my guests will stay here!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the positive review! Moving is stressful so we were happy to help in any way we could. Your compliments and recommendation are greatly appreciated. We will work hard to ensure that our service and product continue to improve. Thank you for being our guest. Sincerely, Gina Shah General Manager

We arrived very late at night with a reservation we made minutes before arrival. The night clerk was prompt and professional. Our room was quiet with a perfect temperature leading to an excellent night's sleep. Breakfast had an amazing selection of food choices. Top notch stay!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the compliments to our staff and facilities. We appreciate that you chose to share your experience with other travelers. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

Just average. Shower floor was either stained (plastic) or not clean. AC vent was terrible dirty. Towels were dusty. Room and service were very nice. Just a hotel in a smaller town and the room needed to be freshened up and checked prior to our arrival.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We sincerely apologize for not exceeding your expectations. We strive to provide an exceptional experience for all of our guests and are sorry that this was not what you received. We will look into the cleanliness and maintenance issues that you encountered and will make sure it doesn't happen again. Thank you for alerting us to these problems. Your business is very important to us so we hope that you will consider giving us another chance. We look forward to seeing you again. Sincerely, Gina Shah General Manager

Not bad for a one or two night stay. Appeared clean, breakfast was not terrible. You may have sit at a lean on the toilet because it so tight and the toilet paper roll is right in the way of the sitting area. It is TINY, a closet with a tub.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are happy to hear that your overall experience was good. We do apologize if the bathroom wasn't to your liking. We have a couple of kitchenette rooms with larger bathrooms that we would be happy to let you look at the next time you are in town. We hope that you will return and consider staying with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

Stayed there on two separate occasions this summer while on business travel. The property is easily accessible from I 64 and convenient to restaurants and gas / convenience stores. It is nicely maintained - the parking lot looked like it had recently been re-blacktopped, the sidewalks were clean, the rooms updated, and fresh paint. It appears the owner(s) are diligent in keeping the property up. The breakfast was good - the standard Best Western setup, and the desk personnel courteous and helpful. Will definitely stay there again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that both of your stays were enjoyable and that you had a clean and comfortable experience. We appreciate your business and look forward to seeing you again. Sincerely, Gina Shah General Manager

Enjoyed our stay there, will stay there if I return to Winchester, KY. Would recommend this hotel to my friends or family. The only thing about this review, is you are asking for too many characters. the

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and sincerely appreciate your recommending us to others. Thank you for being our guest while in Winchester. We look forward to seeing you again. Sincerely, Gina Shah General Manager

This hotel is excellent! Great friendly staff, clean rooms, and very well kept. A bit off 75 but well worth the short drive. Upon arrival the lady checking us went out of her way to make sure everything was good. There was an excellent breakfast for a Best Western.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are thrilled to hear that you had an excellent experience. We appreciate your compliments regarding our staff and the breakfast and hope that you will stay with us again the next time you are in the area. Thank you for being our guest. Sincerely, Gina Shah

The only complaint would be the air conditioners are in the room near the bathrooms and were making the carpet wet. The lady behind the counter may have been a bit leery of a bunch of motorcycle people not sure exactly what she said to one of our people. Anyway, the breakfast was awesome! Good place to rest!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are glad to hear that your overall experience was good. However, we do apologize for the issue with the A/C unit in your room and are sincerely sorry if anyone in your party was not treated with the utmost respect and courtesy that we pride ourselves on. It was an honor having your group as our guests. We hope you will return and allow us another chance to serve you. Sincerely, Gina Shah General Manager

Very clean and comfortable. The Staff and owner were very friendly and helpful. Wonderful, healthy breakfast. Convienent to major roads. Price was right. Can't be beat. We will be back when traveling through.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy that you had a clean and comfortable experience and were able to enjoy a healthy breakfast. We truly appreciate the kind compliments and look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager

The staff that checked us in and out were extremely friendly, helpful and kind. The breakfast was superb and healthy with chia seeds, ground flax seeds, raw pumpkin seeds, dates, blueberries, sliced fresh peaches, Greek yogurt, and lots more. This was the most healthy breakfast I've had at any hotel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our staff, I would like to thank you for the wonderful review. We appreciate your business and are truly happy to learn that you enjoyed your stay with us. Thank you for sharing your experience with other travelers. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

This is one of the friendliest hotels that I have ever stayed. The service from check-in to check-out was very good. The room was nice and very clean. Their breakfast bar is great with even many healthy options. I highly recommend this Best Western. It is a little ways off of the interstate, but well worth a short drive.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the positive feedback. We know there are many lodging options that are closer to the interstate so we greatly appreciate that you chose to stay with us. It was an honor having you as our guest so please come back and see us again. Sincerely, Gina Shah General Manager

Located near the interstate (I-64 and I-75) and major highways, but distant enough to limit road noise, the site offers convenient access to the Lexington region; the city of Winchester is also well worth a visit. Pulling into the hotel lot, one is likely to immediately wonder "how does this 2 story, outside entry hotel, with no view, rate a 4 or 5?" (I know I asked myself that very thing). Then you go in the office, and meet the staff or the owner (Shout out to Ruby and Mrs Shah). Kentuckians are renowned for their friendliness and hospitality, and it clearly shows here. The room was very spacious, very clean, and well-appointed, with central (but individually room-controlled) heat & A/C (not the units built in beneath the windows. Some noise is evident outside the door as luggage is wheeled by, but not bothersome. The bedding and pillows (plentiful) are incredibly comfortable. The pool is exceptionally clean, large, deep, and very pleasant, both in its temperature (I'm guessing 78-79 degrees) and in the absence of chemical aroma or taste. There are no elevators; if stairs are an issue, I suggest a first room or suite, but pool access is located on the second floor. The breakfast (hot and cold) buffet offers a very diverse selection, and is likely to satisfy any desire or particular dietary need. The PEOPLE make the BIG difference here. I would not hesitate to stay here again when in the Lexington or Winchester area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for such a wonderful review! We truly appreciate your kind compliments and the time you took to write such a detailed review. We know that there are many options when choosing a hotel in our area so we appreciate that you chose to give us a chance. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah General Manager

stayed at better bestwestern hotels,had room next to people that opened and closed there door to the outside very loudly about 100 times with people coming and going and going outside to smoke.had problem with itching all night don't know why,if soap used to wash sheets or what,was going to stay 2 night but only stayed one because of that.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are sincerely sorry for not exceeding your expectations. We strive to provide all of our guests with an exception stay and apologize that we did not do so for you. Please know that we are looking into the problems that you encountered and are focused on improving. We hope that you will consider staying with us again. Sincerely, Gina Shah General Manager

The stay at this Best Western was nothing but a pleasure. Friendliest staff. Very helpful. They truly desire to make you feel at home. Cost was very reasonable for the quality compared to other local hotels.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate the honor to have had you as our guest and are delighted to hear that you enjoyed your stay. Thank you for sharing your experience with other travelers. We hope to see you again the next time you are in Winchester! Sincerely, Gina Shah General Manager

We booked this room when we couldnt find a room in Lexington. What a find! Very nice accomodations for any price. The room was clean and comfortable with a fridge and microwave. Nice quiet location away from the highway and about 20 minutes to Lexington. As others have said the breakfast was outstanding and the service beyond compare. They have shower gel and shampoo despensors in the bathroom. Very efficient and useful. The woman at the desk for breakfast and checkout was so nice and welcoming. it felt as if we were guests in her home. I would recommend this hotel in a heartbeat,

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are thrilled to hear that you had an enjoyable stay and appreciate that you chose to share your positive experience with other travelers. Your business is truly appreciated and we hope that you will choose to stay with us again the next time you are in the are. Thank you for being our guest. Sincerely, Gina Shah General Manager

Will absolutely stay there again. Rooms were very nice and clean. The very best Continental warm breakfast !!! All people were so nice!!! Made to feel at home!!! Pool was nice!!! Parking right at our door. If for just a weekend get away or visit for shopping in Lexington I would absolutely stay here !!!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay. We strive to provide an exceptional stay for all of our guests and are happy to see that we were able to do so for you. We thank you for choosing us and look forward to seeing you again. Sincerely, Gina Shah General Manager

The room was clean, air condition worked very good, the staff was soooooi kind, patient & courteous. Every time we left we came back 2 a made up bed and neatly folded new towels. Stayed a week & completely very satisfied with my stay here...price was reasonable & pool was ??

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us during your recent visit to Winchester. We are sincerely happy to hear that you enjoyed your stay with us and we appreciate the kind compliments regarding our staff. It was a delight having your as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Went to Williamstown,KY to see Noah's Ark and this motel for Best Western had the best rate. Best breakfast assortment i have ever had! Nice sleep and no complaints at all! Motel is easy to get to and is about 40 mile from the Ark There are lots of fruits to select to add to cereal or just eat seperate. Loved it!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay with us. We are happy to hear that you had a good nights rest and enjoyed our breakfast. We appreciate your business and we appreciate that you chose to share your positive experience with other travelers as well. Whether you're visiting an area attraction or just need a mini vacation, we would love to have you as our guest again. It was an honor serving you. Sincerely, Gina Shah General Manager

I would definitely stay here again! The room was clean! Linens were fresh. Pillows were a little lumpy but not too bad. The room had all the amenities of a more costly room but at a manageable price. The breakfast was very good! I've never seen an oatmeal dispenser before?!?! Pretty impressive! The bottom line is that it was a very acceptable room at a very acceptable price . I will definitely stay here again. Thank you Gina!!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
You are most welcome. We would actually like to thank you though. It was truly an honor having you as our guest and we appreciate the great review. We are happy that you enjoyed your stay and delighted to hear that you were impressed with the breakfast. Your business is greatly appreciated. We are looking forward to seeing you again. Sincerely, Gina Shah General Manager

We were on an overnight getaway and the hotel was perfect for us. The staff was extremely friendly and helpful. Breakfast was unbelievable. Multiple cereal choices, including some gluten free, the normal eggs, bacon, sausage, hotcake biscuits and gravy, plus fruit, yogurt and juices. They also had soy milk and almond milk. The room was clean and had very comfortable beds. We will be recommending this to friends who have to visit the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to hear that your recent stay was clean and comfortable and we truly appreciate the compliments regarding our staff and services. Your recommendation to friends means a lot to us and we will do whatever we can to ensure that their experience is as positive as yours. It was an honor having you as our guest. We hope to see you again in the future. Sincerely, Gina Shah General Manager

We were exhausted from a long day of driving. We showed up late and still were able to receive a great room. The clerk was very friendly and helpful in making our stay worth while. The parking was lacking but despite that small set back the room was comfy, internet service was reliable and the room was quiet. We got a discount because of a small problem with the sink. Something that caused absolutely no problem for us. It meant more that the cleark asked if that would be a problem and after a resounding no.. she allowed us to have the room. I was so thankful and the clerk was more than helpful in making our stay as comfortable as possible. Next morning despite coming in late they were willing to make sure we had some breakfast and help us keep on our trip.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. It was truly a pleasure to have you as our guest and we are happy to hear that you enjoyed your stay. We appreciate your understanding regarding the issue with the sink and thank you for choosing to stay with us anyway. We hope that you will return the next time you are in Winchester and allow us another opportunity to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

Wonderful customer service, clean room & property, wonderful breakfast! Traveling from Kansas City to Washington DC. Stopped for the night. Great rate and exceeded our expectations in the most positive way. Will definitely stay again when in the area!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! We are happy to have been able to provide you with a clean and comfortable stay during your trip. Your compliments regarding our breakfast, staff, and facilities are greatly appreciated and we thank you for sharing your experience with other travelers. It was an honor having you as our guest. We look forward to seeing you again. Sincerely, Gina Shah General Manager

This hotel wants you to be satisfied with every aspect of your stay and they are eager to do whatever it takes to accomplish the task. Gina went to great length to be certain we were being taken care of and were happy with everything for our stay. I would recommend this hotel to anyone who is looking for a clean, comfortable and caring place to stay.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We know there are many options when choosing a hotel so we thank you for giving us the opportunity to serve you. Our guests satisfaction and comfort are our top priority so we are always looking for little things that we can do to make our guests stay more enjoyable. It was an honor having you as our guest. Please come back and see us again. Gina Shah General Manager

My family was pleasantly surprised at the quality of the breakfast this hotel provided. The pool was well maintained, the rooms were well kept, and the service was top notch. I would recommend this to any one.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We are delighted to hear that you had an enjoyable stay and are proud to have been able to provide you with great service and a clean and comfortable stay. It was an honor to have you and your family as our guests. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Christie at the front desk told us about the blue isle restaurant. It was amazing. The breakfast at the motel was great. More items than we have ever seen at a best western and we stay at them all the time.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank your for taking the time to leave a review. We are happy to hear that you enjoyed your stay and were able to have breakfast with us. We appreciate your loyalty to our brand and hope that you will stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

This is the best hotel I have ever stayed at. My husband and I go out of our way to stay here when we travel. The stay is friendly. Every room has a folder with lists of local points of interest. They stay is always helpful and professional.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to share your experience with other travelers. We are thrilled that you enjoyed your stay and thank you for the wonderful compliments. Your loyalty to our hotel is sincerely appreciated and we look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

Great hotel in Winchester, KY. For the price, it can't be beat. Hotel is clean and the beds are comfortable. The lobby has been recently updated and has greatly improved the hotel's breakfast area. Well done! I have stayed here many times on my way south and back. I have never been disappointed.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank for the awesome review and for sharing your experience with other travelers. We are delighted to hear that you enjoyed your stay and appreciate the kind compliments. We enjoyed having you as our guest once again and look forward to seeing you on your next trip. Sincerely, Gina Shah General Manager

Very friendly and clean!!! I would totally stay here again and recommend it to anyone! Friendly staff! Breakfast was amazing! Always fresh! I say keep up the good work! Gina the owner is always around to make sure everything is ok! What an amazing place to stay!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you so much! We are delighted to hear that you had an enjoyable stay and appreciate that you chose to share your experience with other travelers. It was truly an honor having you as our guest. We hope to see you again in the near future. Sincerely, Gina Shah General Manager

The stand out of the hotel is certainly the free breakfast. It is a small space, but PACKED with options. Gluten-free cereals, huge topping bar, eggs, potatoes, etc. Room was standard, but clean. There were at least 3 locations letting me know the front desk had some toiletries if you had forgotten something. Friendly greeting at breakfast by the manager (I assume) who was also doing some grunt work of restocking breakfast goodies. Pool was available off the road and had a tube floating with lounge chairs. Didn't swim, but seemed clean.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are delighted to hear that you had a clean and comfortable stay and appreciate the kind compliments. We appreciate positive feedback and do hope that you will return the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

Stopped in the middle of the night on our way home from a family vacation. We were all exhausted and just needed a place to stay. Check-in was super fast. We were in our room in a matter of minutes. Rooms were spacious, and very clean. Continental breakfast included a wide variety of fresh fruit (watermelon, cantaloupe, grapes, pineapple), oatmeal, toppings, cereal, yogurt, muffins, biscuits and gravy, and a nice coffee bar...and more! People at the front desk were extremely friendly and helpful. This was a wonderfully well-run hotel, and we would definitely stay again on our way through Winchester.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay and appreciate the compliments. Your business is very important to us so we will do our best to make your next stay even more memorable. We look forward to seeing you again. Gina Shah General Manager

It was OK. I wouldn't say it was a 4. Granted, the day we were there the computer system was down and the lady at the front desk was kind, but a bit frustrated. When I told her the room was prepaid through Hotels.com, she said they don't do that. Um, my credit card says clearly they do. It all worked out in the end, but I was nervous giving my credit card information with her skepticism. At first, she tried to put us in a room and explained we might see a fan in there because there was a water problem, but just put the fan outside our door. When we went into the room, the carpet was still damp, there was a musty smell and two industrial fans going full blast. Um, no thanks. So, we asked if we could have another room and understood if it would have to be on the second floor. She said sure, and gave us another first floor room... why didn't she just do that in the first place? Why put guests in a room that still has towels on the floor and two industrial fans going full blast to dry out a rug? Once we were settled into the new room, which now smelled musty to me, but it probably was just from my previous experience in the other room, the A/C was quite loud, the bathroom very tight in which to maneuver, the "decorative" pillow on the bed had a stain on it (I moved it to the closet as soon as we got in) and the top sheet was quite worn. Other than that, the room was clean, the WiFi free, and the cable offered enough options. It was good to be able to back right up to our door and unload and unload our vehicle. The morning crew did a very good job setting up a breakfast with many options -- including fresh fruit to help balance out the carbs you can always count on at free hotel breakfasts.They were very nice, even refilling coffee tableside. But then they got very pushy about the BW Rewards thing, and just so I could get out without getting rude about it, I signed up for it. For the money -- it was $80 bucks for a nonsmoking king-size -- it was good, but four out of five? I think not.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your honesty and sincerely apologize for any issues you encountered during your stay. Your feedback is very important to us so we will be using this review to help implement improvements to our hotel and services. We hope that you will consider staying with us again the next time you are in the area. Sincerely, Gina Shah General Manager

The Location was perfect. The room was clean and fresh, the staff was very friendly and helpful. We travel this area several times a year and we will return to Best Western. Very good breakfast. The owner was very friendly and attentive to all guest.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for selecting us as your hotel while attending such a special occasion. We are happy to hear that we were able to provide you clean and comfortable accommodations and sincerely appreciate your compliments regarding our staff and services. Your business is very important to us so we hope to see you again on your next trip. Sincerely, Gina Shah General Manager

We were pleasantly surprised with our overnight stay here. The rooms were clean, with all amenities provided. The beds and pillows were comfortable. The breakfast was very good. Would definitely stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent trip to Winchester.We are happy to hear that you enjoyed your stay and appreciate your loyalty and trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your business. We look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

We were traveling from NY to MO and needed to spend the day in Winchester. We checked in at 6am and was greeted with a complimentary breakfast worthy of a 4 star hotel. Quick check in, friendly staff. Older hotel but very clean and well maintained. Microwave and fridge in room along with hair dryer, iron and coffee pot. Great water pressure and lots of hot water. Driver was able to sleep 8 straight hours with no noticeable outside noise. Outside pool. Only complaint was wifi dragged if more than one person in room was tranaferring lots of data.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while in Winchester. We sincerely appreciate the positive review and thank you for sharing your experience with other travelers. We are happy to hear that you enjoyed your stay but do apologize for the problems you encountered with our WI-FI. We will contact our computer tech to see what can be done to speed up download/upload. Thank you for informing us about this issue. Your business is very important to us so we hope that you will return and allow us another chance to serve you. Thank you for being our guest. Sincerely, Gina Shah General Manager

This is an older hotel but it was very clean and well maintained. The woman at the desk at check-in was very friendly, professional, and helpful. She even gave us a nice recommendation for a local restaurant. Upon check out we met one of the owners. She was also very professional, courteous and friendly. The breakfast was good, very typical of the complimentary breakfast. We would stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to leave such a nice review. We are truly happy that you enjoyed your stay and appreciate the kind compliments. We value your business and hope that you will check back in with us the next time you are in Winchester. Sincerely, Gina Shah General Manager

The rooms are newly redone, clean and comfortable. All the amenities you need are provided. The breakfast bar is fairly large with something for pretty much everyone; no fresh eggs, but hard boiled and pre-made scrambled patties are available along with sausage patties. The rooms are quiet and can be dark for sleeping. There are several restaurants close by and a swimming pool if you are looking for a swim.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We appreciate your business and are happy to hear that you enjoyed your stay and were able to have breakfast with us. It was an honor having you as our guest. We hope that you will stay with us again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We read the rave reviews and were curious. Gina and her staff were all very engaging and wonderful. They go above and beyond what you expect for a budget hotel. The breakfast offered a great selection of options. HIghly recommend if you are staying in the area.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review. We are delighted to hear that you enjoyed your stay. We know that there are many options when choosing a hotel and sincerely appreciate that you chose to stay with us. Thank you for recommending us. It was an honor having you as our guest and we look forward to welcoming you back soon.

Room was clean and comfortable for our family. The staff was friendly. Breakfast was the best part. After spending the day before eating lots of junk at Holiday World, it was nice to have a healthy breakfast. The oatmeal bar was the best I've ever seen. Plus eggs, sausage, sweet potatoes, waffles (I had whole grain topped with strawberries & blueberries), even soy milk and coconut milk! We were so impressed. Will come back.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us on your return trip from Holiday World. We are delighted to hear that you enjoyed your stay and appreciate your compliments regarding our breakfast. We want our guests to know how much we appreciate all of you by giving you a full range of options for breakfast. We hope that by doing this we are giving you a positive start to the day. We truly appreciate your business and look forward to seeing you on your next trip. Thank you for being our guest. Sincerely, Gina Shah General Manager

I seldom give out a "Top Rating" for any place but this Best Western deserves the attention. First off, it's a Motel & it is right off Highway 64 for quick on & off access. The room was super clean and the bed was comfy, quiet for a great night sleep. Breakfast simply STEALS the show! If you can not find something to fuel your beast - than you are NOT hungry - simply said. Not your pasty, cereal, coffee & go run-of-the-mill stuff. They do offer these choices plus eggs, sausage, biscuits & gravy, potatoes, juices, milk, BUT - they have an OATMEAL BAR with everything imaginable to add - chia seeds, flax, pumpkin seeds, raisins, etc and holy cow you can choose between soy and almond milks to top it off. GREEK yogurts, fresh fruits and organic juice boxes. INCLUDED with your stay. I was impressed. Check in/out a snap and the friendliest staff I've encountered - EVER. If you're driving thru or planning a few days - Definitely stay here

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for the awesome review! We are thrilled to hear that we exceeded your expectations and are truly happy that you enjoyed your stay. Thank you for sharing your lodging experience as well as our breakfast options with other travelers. It was an honor having you as our guest. Do come back and see us again. Sincerely, Gina Shah General Manager

The breakfast was outstanding with a wide selection of items both hot and cold. Boiled eggs, fried eggs, potatoes, biscuits, sausage gravy, three kinds of oatmeal and 20+ toppings for anything. The people taking care of the breakfast were helpful and courteous and responded immediately to any request. The staff was very helpful both at checkin and breakfast and responded immediately to a request for an extra blanket. We will definitely stay here again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for making us your hotel of choice while in Winchester. We sincerely appreciate the positive review and thank you for sharing your experience with other travelers. We are happy to hear that you enjoyed your stay and where able to have breakfast with us. It was an honor having you as our guest. We hope that you will return and allow us another opportunity to serve you. Sincerely, Gina Shah General Manager

We had a nice stay. The check in was easy and pleasant. The woman working was so welcoming and informative. She really did make us feel right at home after a long day. With that being said the rooms are very spacious and appeared clean. The mattress was ok, comfortable enough to rest. The decorations in the Loby and rooms have been updated and are modern. The rooms do look very pretty. The only bad thing is our room has a stale smoke smell. The smell isn't too strong, but its there. Room has all the amenities fridge Coffee maker Iron Microwave Desk I would stay again i hope they continue to update the rooms and hotel.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel during your recent stay in Winchester. We truly appreciate the awesome review and thank you for sharing your experience with other travelers. Our goal is to exceed your expectations at every opportunity. We genuinely hope your time with us was comfortable, efficient and enjoyable. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We hope that you will choose us again the next time you are in Winchester. Sincerely, Gina Shah

I will continue to stay here every few month when I visit my sister. Great place, great staff and great breakfast. We loved the variety of options served. I have very very picky eaters and this was great!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our entire staff I would like to thank you for allowing us to be your hotel of choice during your recent trip to Winchester.We are happy to hear that you enjoyed your stay and appreciate your loyalty and trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your business. We look forward to seeing you on your next visit. Thank you for being our guest. Sincerely, Gina Shah General Manager

Enjoyed our stay at Best Western in Winchester KY. The room was clean and the bathroom was great. Breakfast was great also. We were late for breakfast and staff was very happy to keep it out for us! Hotel staff called the room after check in to see if we needed anything and if anything needed changing. Very nice place to spend the night.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for choosing us as your hotel of choice while in Winchester. We are delighted to hear that you enjoyed your stay with us. We love to make our guests happy so it was no problem leaving the breakfast out for you to enjoy. We know you have a number of hotel options when you travel, that's why we are constantly striving to improve our accommodations and service. We hope that you will consider is again the next time you are in Winchester. Thank you for being our guest. Sincerely, Gina Shah General Manager

This is just one half mile off the highway and so worth the short drive. you will not be disappointed, the rooms are clean and the beds are nice. The breakfast will appeal to ANY type of special diet you may need. And to any appetite as it has so much in such a small clean area. Will return in the fall as it is half way on my trip.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We truly appreciate your business and trust in us. I am happy to hear that our staff and services met your needs and that the breakfast exceeded your expectations. Thank you for allowing us the honor of being your hotel while in Winchester. We look forward to seeing you this fall. Sincerely, Gina Shah General Manager

This Best Western is a very nice, clean hotel in very good repair. The staff are very pleasant and helpful, and the free breakfast is well above average. Everything in the room and bathroom functioned as expected. The area of town where the hotel is located is very nice.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the wonderful review! We are truly happy to hear that you enjoyed your stay and appreciate the kind compliments regarding our staff. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

Excellent hotel. Rather than spend the evening watching the plumber, we decided to head to our local Best Western for a good night's sleep. Super hotel--great rooms-wonderful beds-basically just a good night. I would recommend this hotel to anyone.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the great review! We are happy to hear that you enjoyed your stay and sincerely appreciate your recommending us to other travelers. Your business is very important to us so we hope that you will stay with us again. Thank you for being our guest. Sincerely, Gina Shah General Manager

One of the nicer places to stay in this area. The staff was great the rooms were quiet even though it was practically full. Very clean and a huge breakfast assortment. Great value for the money. Would stay at this location again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We are happy to have been able to provide you with a clean and quiet place to stay and are delighted to hear that you would stay with us again. Please know, we will do whatever we can to ensure that we are deserving of you loyalty. We look forward to seeing you again. Sincerely, Gina Shah General Manager

Pleasant checkin with new staff member in training. Clean quiet comfortable room. Great breakfast! for the healthy conscience who also like a slightly different twist on the typical free hotel breakfast. There were many gluten free options, higher end yogurts with a large verity of toppings. You can tell that Gina, the General Manager, who also coordinates the breakfast, really cares about people. I will definitely stay again.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
On behalf of our team, thank you for taking the time to write a review. We are happy to hear that your room was quiet and comfortable and that you were able to have breakfast with us. Our goal is to provide exceptional service as well as an exceptional experience for all of our guests. We enjoyed having you as our guest and look forward to seeing you again. Sincerely, Gina Shah General Manager

Hotel has been extensively remodeled since our last stay in January 2014. Improvements have made this hotel an acceptable stay location for us. The continental breakfast is way above par compared to others we have sampled. The staff was friendly and helpful.

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are delighted that you were able to return and see some of the improvements that we have made and are happy that you enjoyed your stay. Thank you for making us your home away from home. We look forward to seeing you on your next visit. Sincerely, Gina Shah

We stayed at the Best Western in Winchester on our drive home after a week's vacation in Virginia. After checking in and getting to our room, we discovered the carpet outside the bathroom was sopping wet. The front desk clerk apologized profusely and quickly, without question, moved us to another room. The room amenities were typical to what you would expect in an establishment such as this. The real standout was the free breakfast in the morning. What a selection! I don't think I've ever seen so many different and unique cereals offered together like that. We usually pass on the hotel breakfast and find a nearby restaurant, but the breakfast at the Winchester Best Western was too good to pass up!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for taking the time to write a review. We apologize for any inconvenience that you experienced while staying with us. I am glad to hear that we were able to take care of the issue immediately. We appreciate your business and are happy to hear that the rest of your stay was enjoyable. We enjoyed having you as our guest and hope that you will consider us again in the future. Sincerely, Gina Shah General Manager

Both managers were awesome! Joyce checked us in with our coupon and upgraded us to a king for the same price! Gina circulated among the guests at a great breakfast! There were 12 kinds of cereal!!! Room was clean and comfortable!

Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review
Thank you for the awesome review! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can and are delighted to hear that we were able to provide you with exceptional service. It was an honor having you as our guest. We hope to see you again the next time you are in Winchester. Sincerely, Gina Shah General Manager

We usually stay at Best Westerns when we travel and find them to be nice and this one did not disappoint. The room was clean and quiet with all the amenities i.e. flat screen TV, microwave, coffee etc. The complementary breakfast was nice with a good selection which included scrambled eggs, several cereals, waffles and fruits. The General Manager Gina Shah went out of her way to make sure our stay was a satisfying one. I would defiantly stay at this hotel again if I'm ever in the area.