Reiseziel
Tacoma, Etats-UnisWillkommen in unserem brandneuen Hotel in Tacoma, Washington! Das Best Western Plus Tacoma Hotel ist günstig gelegen, gleich an der Interstate 5 in der Hosmer Street, neben der Tacoma Mall. Der internationale Flughafen Seattle Tacoma ist weniger als 32 km entfernt, und das Stadtzentrum von Tacoma und Seattle sind mit dem Auto in kurzer Zeit zu erreichen. Wir sind nur wenige Minuten vom Tacoma Mall Restaurant, Unternehmen und dem Luftwaffenstützpunkt Lewis-McChord entfernt.In einem der 85 Gästezimmer mit Kühlschrank, Mikrowelle und 43"-Flachbildfernseher werden Sie sich wie zu Hause fühlen. Mit kostenlosem drahtlosen Internetzugang bleiben Sie auf dem Laufenden, und Kabel-/Streaming-Sender sorgen für Ihre Unterhaltung. Zur Ausstattung gehören Safe und Schreibtische sowie Telefone mit kostenlosen Orts- und Ferngesprächen.Freuen Sie sich auf Sehenswürdigkeiten wie die Washington State Fair, Pacific Raceways, den Freizeitpark Wild Waves, Northwest Trek, den Zoo und das Aquarium von Point Defiance, Tacoma Dome und mehr! Ganz gleich, ob Sie sich geschäftlich oder zum Vergnügen in Tacoma, Washington, aufhalten: Unsere hervorragende Ausstattung und der erstklassige Service werden Ihre Anforderungen erfüllen.An unserer Frühstücksbar erwartet Sie ein kostenloses, komplettes, warmes Frühstück mit einer Auswahl an warmen und kalten Speisen. Nutzen Sie auch den kostenlosen Parkplatz, das Fitnessstudio, das Business Center und das Hallenbad! Wir freuen uns darauf, Sie bald begrüßen zu dürfen!Eine Kaution in Höhe von 200,00 $ ist bei der Anreise erforderlich.Der Swimmingpool ist bis 1. März 2023 geschlossen.
Best Western Plus
LABEL_ITINERAIRE
"Average at best… if they put as much emphasis on the rooms as they did mopping the lobby it would be a game changer"
Not a great neighborhood the price seems elevated compared to the experience beds were too firm and somewhat uncomfortable for the daily rate… the hotel bar was less then inviting it just lacked presence looks good on paper
"Wonderful stay!"
Highly rocommended! Professional,helpful, and friendly staff.Great breakfast. Hotel was new and spotless.It's very obvious that the staff and owner take pride inproviding excellent service and facilities.
"Excellent new hotel"
Excellent stay. Very friendly and helpful staff. Excellent breakfast with hot and cold options.Very nice room and the cleanliness was very nice! A good location for some shopping and waterfront dinner was within 15 minutes. Enjoyed our stay.
"Manager will cancel your reservation without nut notice even when you are already in room for more than 1 night. Is Rude"
Manager will cancel your reservation in the middle of your stay without notice and not let you back in room to get your personal belongings. He has ZERO customer service skills, was rude, lied to us, refused to accept responsibility or accommodate us for our inconvenience.
"Highly Recommend "
My family and I stayed here for 4 nights and it was a wonderful experience. Front desk staff were very polite and welcoming. The hotel was clean, modern and safe. Beds were comfortable, the air conditioning was cold and the room was very clean. Room was cleaned daily. Gym and pool area was well maintained. Hot and tasty breakfast was provided every morning- eggs, potatoes, bacon, turkey sausage, biscuits and gravy, waffles, hot and cold cereal, yogurt, bagels, sliced bread, croissants, muffins and fresh fruit. Highly recommend this hotel and would stay there again whenever I'm in town.
"Great Hotel for family/teams"
We stayed here for 2 nights during a lacrosse event. The hotel was easy to access, with many things close by. We felt safe at the hotel and in the surrounding area. There was lots of parking. The hotel itself is brand new. Our room was clean, bed comfortable and had everything we needed. The lobby area had coffee, hot chocolate and tea available 24 hours for free. A nice perk. The staff were really friendly and helpful. I would choose this hotel again with my family or with a team.
"Amazing Hotel experience"
The front desk worker was extremely kind. We were sight seeing Tacoma for the weekend with two children and stayed at the hotel one night. The swimming pool and breakfast were amazing. The beds were extremely comfortable.
"Brand new hotel"
Probably the nicest best western I've ever stayed at. Most best westerns are usually old and kind of a dump but this one was the first brand new one I've ever seen. I'm used to staying at holiday inn express and for the first time ever a best western was on the same level.
"Eco nightmare"
We were in shock over the amount of single-use plastic at this location. Everything from the coffee in the rooms (plastic cups) to the packaged chemical powder creamer/sugar/plastic stir sticks so if you just wanted a napkin you had to open the entire package which meant the rest would go in the garbage. Breakfast was the same. One time use throw away paper plates!, plastic utensils!, plastic coffee and juice cups, plastic wrapped mass produced muffins, sugary snacks, sugary "juice", etc. In the end the recycling bin was empty while the garbage can was sadly overflowing with all this waste. The food quality was also cheap. Aside from the extreme mis-match between the nicer hotel decor seen in photographs and the plastic camping dining experience - the sheer amount of waste produced from just our stay, let alone a hotel full of guests over the course of a year or more, and perhaps across the entire chain (?) - saddened us tremendously. We heard guests at the next table say that this was typically American, but I have to say here that this was not at all our experience at other hotels in this state or the next. In other words, the competitors are doing far better on this front. That's why we'll be booking at a different chain next time.
"Duck for cover"
We were on our way to seattle and needed some rest before continuing from LA. This place popped up and was available. Now I see why. There was a lot of homeless people wandering and it also has a bad smell around the premises. Staff is friendly and inviting. rooms were clean but there was a bullet hole on out window on the 3rd floor. Needless to say, we were tired and needed some rest, so we slept on the floor in-between the mattresses. I couldn't sleep all night. Although there was a security armed with a gun and knife (that was a first for us) we still felt off. The "hot" breakfast was cold and the pool was not clean. A murky yellow color to the water. We left ASAP!!
"Super clean"
We stayed here for a night to attend a youth baseball event. Super happy that we booked this hotel vs other ones around there. We booked directly on Best Western website as an award member. Got the best rate. The location is easy to get to. Clean and safe area. Some folks mentioned the Goodwill store in the front having homeless people hanging around. We didn't see any of that. Only one or two homeless men were in the back next to the neighboring hotel. Checking in and checking out were fast and friendly. Plenty of parking. Newer property, so lots of great things to mention. Clean and spacious room with lots of towers and storage. Oh super clean carpets. I wore my white socks and was surprised to see they didn't turn brown like other hotels. Breakfast was really good with biscuits and gravy, eggs, breakfast sausages, bacon, MYO waffles, and other assortment of Cheerios, drinks, etc. You won't be hungry. The dining room was clean and spacious. Highly recommended for anyone who wants a good stay for your money.
"Stole money"
We had cancelled 1 night of our 2 night stay and they said I never did call and the would not refund my money. Horrible customer service will NEVER stay here again!!!!! Find a different hotel. Aaron the gm does not know how to take care of business!
"Clean and friendly staff"
Very clean room and friendly staff love to stay here all the time with my husband. Convenient location it close to everything we recommend it and its very affordable with all they have ,breakfast is good
Pinder DHANDA, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for the positive feedback!! We will share your positive experience with the entire Best western Plus staff!!
"Great location, great price"
New building, at the perfect location for us. Very friendly staff with lots of knowledge about area restaurants etc. Comfortable lobby with a bar and breakfast area. Not a huge pool but great for kids. Small but well-appointed workout room. Will definitely be back.
Pinder DHANDA, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for the positive feedback!! We will share your positive experience with the entire Best western Plus staff!!
"Horrible & false averting"
Dirty and no amenities (pool, workout room), but the advertise them and have pictures in there website. When you ask for manger they are never available and you won't get a call back. And there was a horrid migraine inducing smell that I this was supposed to be air freshener though out the entire hotel!
"Great Hotel in the middle of the Hood"
Great rooms, very comfortable and clean. Wonderful continental breakfast in the morning. Everything was great. only concerns the employees seemed hardened and untrusting most likely due to the fact its not in a good part of town.
"Clean room"
I liked this hotel they Have a very clean rooms, bathroom and breakfast area where everything was excellent, sometimes when you go inside some hotel rooms you would smell some cigarettes or smells of weed even where you're not supposed to smoke but not this hotel, It smelled fresh and super clean And everything was super shiny and comfortable inside the room! the windows were clean with no hands printed on them, and the price was completely reasonable!
"Nice hotel but bad surroundings"
Very nice and new hotel but the surrounding area is filled with homeless and very active open drug dealings. During the night we were woken several times with people yelling and loud bangs that sounded like firecrackers but very well could have been gun shots
"Excellent new property"
This location was very conveniently located for attending a show at the Tacoma Dome. Limited parking. Great breakfast and very friendly staff. The rooms were clean and the bed was the most comfy bed that singable slept in at any hotel in recent memory.
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for your review! We hope to see you again soon!
"AVOID THIS SLUM AT ALL COST"
First night here my truck got its catalytic converter cut out from a parking spot the hotel security told me I had to park in while under surveillance cameras when I went to the manager of the hotel instead of compensating me he gave me a lecture on the US failing as a country compared to the country he migrated from. I booked this hotel because it's advertised as nice online with pictures and all but in the photos online they failed to add in the tent city of homeless camped out in the parking lot every night and day and the prostitution that happens in the sex shop parking lot in the same plaza as the hotel. AVOID HOTELS IN TACOMA THIS ONE ESPECIALLY!!
"Nice property, horrible location"
This is a new property and it is clean and the staff is friendly and helpful. Breakfast is decent (it actually tastes like food) and the rooms are clean and comfortable. This property is flanked on 2 sides by a homeless camp. It's sad these folks have no where else to go but the trash and noise outside the property at night don't make for a good nights sleep and not exactly inviting to walk through. Upon arrival the doors were locked and I had to wait for a staff person to notice me to open the door so I could check in. I would not stay here again.
"Excellent stay at this new hotel!"
Just an excellent stay at this new Best Western property! The customer service was excellent and the staff just so friendly! I do see some of the other reviews that noted the homelessness in the area which obviously is a challenging situation. We did feel that the immediate area was quite secure and didn't encounter an problems. Beds were top notch too!
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for taking the time to provide us with an amazing review! We're delighted to hear that you've enjoyed your stay with us and hope to see you again in the near future.
"STAY AWAY FROM THIS PLACE"
Homeless people. Break ins everywhere. DON'T STAY IN ANY HOTELS IN AREA. On top of that no swimming pool even though says they have on website. Manger is awful, tool forever to get a hold of them. No crib or extra bed. Very dirty hotel. Machines out of service everywhere. Best Western should be ashamed of themselves to put there name on this. Could hear people on floor above me. Looks good until you get in your room. YOU HAVE BEEN WARNED.
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for taking the time to provide your feedback of your stay at our hotel. We are sorry to hear that your stay was less than expected and we would love to speak to you further regarding you visit. We appreciate you providing your feedback and concerns. We hope we can welcome you back in the future for a better stay.
"Very bad service still kept selling rooms at their rates even with pool out of order"
Will not be booking with this place again they would not give us a discount because some of the stuff wasn't able to use like the pool there breakfast was ok they need to train to cook the food properly. And management should do the dirty work not the staff step up to the plate
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
On behalf of the entire team, I would like to apologize that your stay fell below your expectations. We wish you the best of luck in your future travels.
"One of the worst experiences I've had in 30+ years of travel, including 100+ nights at hotels yearly."
One of the worst experiences I've had in 30+ years of travel, including 100+ nights at hotels yearly. The hotel refused to honor the rate booked directly through BW's website. I presented valid identification as listed in the rate terms, and they claimed that there was additional documentation required to receive the rate. The front desk agent admitted these requirements were only visible to them (so how is a guest supposed to know they are required). The only solution they could provide was allowing me to cancel (now that I've arrived at the hotel) or pay a much higher nightly rate. Instead of accepting this form of extortion, we opted to go find alternate accommodations, happily paying more to stay elsewhere. Follow-up requests for a response from hotel management, and Best Western have gone unanswered. It should also be noted that they continue to sell this rate without disclosing any further requirements. Unbelievable!
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for taking the time to leave a review. I am unable to locate your reservation anywhere in our hotel database and after reviewing this review with my staff, nobody has any recollection to this incident occurring as we would honor any rate that would come directly from Best Western's website since they typically match the rates in our system.. Please feel free to reach out to the property directly if I can be of any further assistance.
"Impromptu Trip"
I recently came to Washington unexpectedly. Before my trip I spent an hour online searching places to stay. I am so happy I chose the Best Western Plus in Tacoma. The hotel itself is very nice- clean rooms (and great smelling, even the hallways), nice gym, breakfast every morning. The staff was wonderful. Each one of them went above and beyond. They were very friendly and I was always spoken to every time I walked past the front desk. I did take off one point for location. There isn't a whole lot in the immediate area and as I was there without transportation, it would have been nice to have a little more within walking distance. There were a few fast food places down the block and in this day and age with all the delivery services it wasn't a reason I wouldn't stay here again in the future. All in all it was a great stay and I will book here again for my next trip.
"Amazing experience"
Me and my family had a great time, the price was great and the rooms were nice and clean and they felt relax just to be in. The beds were nice and comfy so we slept great too. Definitely would come back again, and if we do go to visit family we know where to go.
"Stunning hotel"
I really liked this hotel. I truly wanted to give it a five-star review because it was so beautiful. The hotel is new, thus the pool was not yet operating. I was horrified and disgusted when I looked through a hotel window and saw street people with tents and garbage everywhere. When I asked a receptionist about it, her comment was that the management was trying to do something about cleaning up the street by the hotel. People should not be allowed to “check in” next to the hotel in this way. We loved our room, the check-in process, and the breakfast. Everything would have been perfect if it had not been for the items I mentioned above.
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for your review. We are pleased that you enjoyed your stay with us. We apologize for the issue of the homeless camps behind the property. Rest assured knowing that we are working very hard with other local businesses as well as with the City of Tacoma to get this issue resolved. Our top priorities are Guest Safety and Overall Guest Satisfaction. We hope that we will see you again soon. Save Travels!
"Great new property"
I love a new hotel! This property has been opened for less than six months and it's great to experience new, pillow top beds, brand new linens and well thought out rooms. I really appreciate the extra space for luggage, the great shower and nice bath products. The room was comfortable and quiet. The staff was very friendly and accommodating. The only negative is the location. It is a rough area and certainly not a place you could ever go for a nice early morning or late evening stroll. This is no fault of the hotel and certainly some thing I hope the city is working hard to resolve.
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you so much for your review! We hope you'll come back to see us next time you're in the Tacoma area.
"Fantastic New Hotel"
We arrived from overseas and drove south stumbled across this hotel. From the first walk through the door we were warmly greeted by the staff .a brother and sister. Our room was brand new so very comfortable limbed and spacious room The breakfast was great. the chef cooked the bacon to our satisfaction! Nice selection of teas We would definitely recommend
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for your lovely review. We are pleased that you enjoyed your stay with us. We hope to see you again soon!
"This is a Best Western?"
First thought.. WOW. Best Western has really stepped up their game over the last few years. 2022 build, just opened a few weeks ago. I've never stayed at a more beautiful hotel. Comfy beds, nice clean rooms, 24 hour coffee service and a wide variety hot continental breakfast. Top of the line fitness center.. pool and bar weren't open yet but hopefully next time I come back! Can not recommend enough!!
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for your review!
"Brand New Hotel"
The hotel is brand new so its very clean at the moment, we stayed in a double queen and the room was perfect. Customer service was also great, the check in and checkout process was very quick and easy. Also, the complimentary breakfast tasted great and there was a very good variety. Overall, we enjoyed and stay and we are looking forward to coming back!
Best Western Plus Tacoma, General Manager at Best Western Plus Tacoma Hotel, responded to this review
Thank you for your review! We hope to see you again soon!