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Vorteile des Hotels
Zimmerservice
Kühlschränke
MINI-BAR
Mikrowelle
Haartrockner
Kaffeemaschine
Bademäntel
Aktivitäten
Swimmingpool
Hoteldienstleistungen
Kostenloser Parkplatz
Zimmerservice
Restaurant vor Ort
Gratis Wifi
Klimaanlage im Hotel
Kostenloses Frühstück
Behandlungs-/Fitnesszentrum
Fahrstuhl
Rezeption 24h/7
Ausstattung Buisness Plus
Beschreibung
Kundenbewertungen
4.3
Gebildet aus de 471 Gästebewertungen
Ausgezeichnet
255
Sehr gut
144
Befriedigend
54
Mangelhaft
14
Ungenügend
4
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis/Leistung
"Best view, best room, best meal"
Very nice experience in this place
Dear Mr/Ms. suchena, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"thankyou so much"
this place is good near with airport and all very warm when i chekin.. thanks you so much make my journey fill comfromtable
Dear Mr/Ms. ekikk2025, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"Recommended place to stay"
Nice hotel to stay, the view is stunning with city light, pool, cafe lounge and fitness center available. One of recommended hotel to stay at ahmad yani surabaya
Dear Mr/Ms. Escape38392617109, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"Amazing stay"
Such a great stay experience in the 4 stars hotel and I really recommen you guys to try to stay there. It's super strategic place there restaurant and coffee shop nearby literally 2 minutes walking
Dear Mr/Ms. sapnacarretaputrip, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"Overall, the service at Hotel Papilio is very satisfying"
So far, I'm very satisfied with my stay at Hotel Papilio. The service, facilities, and overall atmosphere are very comfortable. Just keep up the great quality, and I'd be more than happy to come back again! 😊 Overall, the service at Hotel Papilio is very satisfying
Dear Mr/Ms. gedesas79, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"All is good, nice and comfortable. Satisfying stay"
All the staff is very caring, helpful, friendly and nice. Mrs Security is nice, helpful and polite. Quick and nice check in. The chef and restaurant staff are very nice and friendly. The staff also give us a complimentary of cake, snacks and drinks. The room has a nice view, clean and comfortable. The pool is good. Very very delightful stay with Best Western Papilio. Thankyou
Dear Mr/Ms. septianfandi, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Diah Ikawati General Manager
"Papilio is one of the Best of Best Western Hotel"
You should stay at Best Western Papilio Hotel when you visit Surabaya, Best Hotel with the good view, huge room, super clean, all staff are kind and helpful.
Dear Mr/Ms. yohannoei889, It has been an honor to welcome you here and we would like to extend our gratitude for sharing your kind review of your stay with us. We are delightful to learn that you are satisfied with facilities and services provided during your stay here. It is our dedication to make every guest experience a pleasant one, and we will strive to improve more to get the very best of their expectation. Thank you for staying with us, we do hope you would always choose Best Western Papilio Hotel as your first-choice hotel upon your next visit here. Sincerely, Choirul Anam Executive Assistant Manager
"Hotel stay at Best Western Papilio"
Enjoyed our stay at Best Western Papilio! Last receptionist was so approachable and friendly! They gave us complimentary cake and tea. Room is spacious and pool is nice! Bed is very comfortable too! Will recommend this hotel to all 😊😊😊😊😊😊😊
Dear Mr/Ms. Excursion28191445664, It has been an honor to welcome you here and we would like to extend our gratitude for sharing your kind review of your stay with us. We are delightful to learn that you are satisfied with facilities and services provided during your stay here. It is our dedication to make every guest experience a pleasant one, and we will strive to improve more to get the very best of their expectation. Thank you for staying with us, we do hope you would always choose Best Western Papilio Hotel as your first-choice hotel upon your next visit here. Sincerely, Choirul Anam Executive Assistant Manager
"Good hotel fos stay"
Good hotel with spacious room and clean, service ok friendly staff. The restaurant need more space and menu's variation, infinity pool ok but not wide. There were some resto and minimart at the ground level are plus point. Location is strategic also.
Dear Mr/Ms. deddy_dex35, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Choirul Anam Executive Assistant Manager
"Comfort and Kind Staff"
Thanks for kind and services , all the facilities food for the breakfast make me happy when i stay at the hotel. Lounge and gym facilities are in the good condition when i used. Please always keep it the services
Dear Mr/Ms. irawandiemass, It has been an honor to welcome you here and we would like to extend our gratitude for sharing your kind review of your stay with us. We are delightful to learn that you are satisfied with facilities and services provided during your stay here. It is our dedication to make every guest experience a pleasant one, and we will strive to improve more to get the very best of their expectation. Thank you for staying with us, we do hope you would always choose Best Western Papilio Hotel as your first-choice hotel upon your next visit here. Sincerely, Adith Raharjo General Manager
"Nice and Well Equipment"
Stay in Best Western Papilio hotel has been great..... were welcomed by The reception. she was very polite n helpful. All the staff in the hotel are so polite n helpful definitely really enjoyed stay here. I'm greatly satisfied stayed at Best Western Papilio hotel. The Breakfast was great so many choice start from the traditional food, vegetarian and continental. ahh yaa i cant forget when i tried the "bubur sum2 and cenil" the taste soooo yummmyyyyy .. Definitely will come back again.. Great service and total convenience!
Dear Mr/Ms. Miaspoetri, It has been an honor to welcome you here and we would like to extend our gratitude for sharing your kind review of your stay with us. We are delightful to learn that you are satisfied with facilities and services provided during your stay here. It is our dedication to make every guest experience a pleasant one, and we will strive to improve more to get the very best of their expectation. Thank you for staying with us, we do hope you would always choose Best Western Papilio Hotel as your first-choice hotel upon your next visit here. Sincerely, Adith Raharjo General Manager
Haben Sie Fragen?
Ist das Frühstück im Preis inbegriffen?
Julie
Best Western Support
Diese Information finden Sie in der Tarifbeschreibung auf unserer Website und in Ihrer Bestätigungs-E-Mail – manche Tarife können es beinhalten. Ist das Frühstück nicht inbegriffen, wird sein Preis auf der Tarifseite in der Spalte „Verkaufsbedingungen" angegeben.
Ich werde voraussichtlich außerhalb der angegebenen Zeiten ankommen. Kann ich trotzdem einchecken?
Julie
Best Western Support
In all unseren Hotels ist die Rezeption rund um die Uhr besetzt. Sie können das Hotel auch über die in Ihrer Buchungsbestätigung angegebenen Kontaktdaten informieren.
Sind Haustiere erlaubt?
Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel legt seine eigene Haustierrichtlinie fest. Die entsprechenden Bedingungen finden Sie auf der Hotelseite.
Wie buche ich eine kostenlose Nacht mit meinen Best Western Rewards®-Treuepunkten?
Julie
Best Western Support
Die Anzahl der für eine kostenlose Nacht erforderlichen Punkte hängt vom gewählten Hotel ab.
Um eine kostenlose Nacht mit Ihren Best Western Rewards®-Treuepunkten zu nutzen, melden Sie sich in Ihrem Treuekonto an.
Bei der Buchung wird Ihnen, sofern das Hotel verfügbare und buchbare Zimmer anzeigt, die erforderliche Punktzahl angezeigt.
Falls Sie die gesuchte Information nicht finden, kontaktieren Sie unsere Reservierungszentrale unter 0805 08 08 58 (kostenloser Anruf von einem Festnetzanschluss in Frankreich).
Um eine kostenlose Nacht mit Ihren Best Western Rewards®-Treuepunkten zu nutzen, melden Sie sich in Ihrem Treuekonto an.
Bei der Buchung wird Ihnen, sofern das Hotel verfügbare und buchbare Zimmer anzeigt, die erforderliche Punktzahl angezeigt.
Falls Sie die gesuchte Information nicht finden, kontaktieren Sie unsere Reservierungszentrale unter 0805 08 08 58 (kostenloser Anruf von einem Festnetzanschluss in Frankreich).
Kann ich mit „Chèques-Vacances" bezahlen?
Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel entscheidet frei, ob es „Chèques-Vacances" als Zahlungsmittel akzeptiert. Für weitere Informationen wenden Sie sich bitte direkt an das betreffende Hotel. Die Kontaktdaten finden Sie auf der Hotelseite oder in Ihrer Bestätigungs-E-Mail. Betriebe, die diese Gutscheine akzeptieren, können Sie auch auf der ANCV-Website finden.
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