The Bold Hotel, BW Signature Collection, Southport

The lovely friendly and helpful staff are as always just perfect. I have said it before when staying here ,it really is the best place to stay for miles around. It would take a lot to beat it. Truly it is just perfect.

Southport Orchestra Christmas Dinner – What a fantastic night. The room was beautifully dressed, the food was excellent and the service was outstanding. Everyone went above and beyond to make it a special evening. Everything from the initial organisation to the actual event was perfect. All the staff at The Bold are courteous, efficient and extremely professional. One guest summed up the occasion, saying it was "the best ever". We would definitely recommend holding an event here. Congratulations to all involved, and thank you.

The Bold Hotel Lord Street was the venue for Alzheimer's society Christmas meal. As ever the staff were brilliant , the food was delicious and the room was decorated magnificently . The team never disappoint and after a two year gap because of coved restrictions we were delighted to be welcomed back today. The staff were polite, kind and patient and served everyone with a first class Christmas menu . The owner is a credit and so is his events manager . Thank you everyone for really going the extra mile

Had the most amazing time with my family, the food was delicious. The staff went out there way to find me a dish suitable as I am a vegetarian, there was plenty on the menu that the chefs were willing to adjust to make It vegetarian. In the end I opted for the carvery as they have a nut roast choice - I thoroughly enjoyed!! The best carvery I have had in a long time. All the staff were lovely. Will definitely be returning.

Wonderful weekend stay. Staff in reception were so helpful and polite, and offered advice on parking, the use of the leisure facilities, dining options etc. Must say it has been a most enjoyable 3 night stay. The hotel is cosy and so conveniently situated to explore the wonderful shops, restaurants and bars. The town is beautifully lit with sparkling lights. I certainly would recommend a visit to Southport and a stay at The Bold Hotel. We definitely will return.

Came with friends for a few days. From start to finish, staff were brilliant! All bar and restaurant staff made our stay very homely, had a good laugh with Ellie and Jordan, very friendly staff! Couldn't fault food. Cocktails we're also very tasty. ASK FOR HOWARD. Rooms were immaculate, smelt so fresh and clean! We will definitely be returning!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

I stayed at the bold for two nights. The room was immaculate as well as the bathroom. Lovely staff, the women on reception and house keepers made sure I had everything I needed. Central to town so there are plenty of places to eat however the food there in the restaurant was amazing. I would recommend you stay here.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

Came for a 4 night getaway, the rooms were lovely. So cosy and have everything you need. Staff were wonderful they couldn't do enough. The food.... WOW. We came for the Christmas functions and I loved it. Everyone made me feel so special and the acts were amazing... so we booked to come back for New Years. Couldn't recommend this place enough!!!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

Best carvery in town.!! was very reasonably priced... food was hot and fresh and the staff were very polite and extremely helpful .. hotel was spotless beds extremely comfy and stylish wouldn't hesitate to recommend .. will be visiting again very shortly

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

A joke -avoid. Arrived at 7pm after a long drive. Don't expect parking as there is very little and what is available will cost you on top of the already hefty bill ( £200 for 2 nights) I couldn't check in as I had to wait for other guests complaining at reception. Once got my key I could see what they meant- dingy room no double glazing no heating overlooking a busy road. When I raised my concerns with the receptionist she said quite plainly to foxtrot Oscar if you don't enjoy being grifted- I would have done but for the time. Come to Southport it's lovely but avoid This place - it's awful.

Fabulous overnight stay, we booked to stay for a family function at the hotel and were delighted with the room(booked a suite), decor was beautiful, bed was super comfy. Lovely and warm on a cold November evening. En-suite was lovely. Overall very clean and enjoyable stay. Breakfast was fantastic, full English with vegetarian option and continental option. Staff were wonderful, welcoming, pleasant and very helpful. Will definitely be returning on our next trip to Southport. TIp: Cheap parking at another property to the rear of The bold ,£3 =24hrs

Probably the best hotel stay we have had, from the courtesy telephone call prior to the visit, the greeting on arrival, the room, the bed, the food, the cleanliness, all staff professional attitude. I celebrated my birthday and couldn't have been happier

Great welcome from the host at the door. Found us a great table for 4 . Food excellent only one issue was trying to pay was hard work no one wanted our money. Was about to just leave our name and number behind before we left when suddenly somone came with the bill.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you so much for your review. It is wonderful to read and I look forward to you returning again in the future. Kind regards, Kelsie Buck

We've stayed at this hotel on several occasions and I cant fault it. From reception staff to serving staff our experience has always been excellent. The food served here is brilliant, tasty and plentiful! Anne at reception is always accommodating and always happy to help. I would definitely recommend a stay at The Bold Hotel.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you so much for your review. It is wonderful to read and I look forward to you returning again in the future. Kind regards, Kelsie Buck

Fantastic hotel, staff very welcoming and helpful, meals really lovely. The Bold is a hotel that you will keep going back to like us, the rooms are very clean and beds are so comfortable, down at the bar you will find a great atmosphere, looking on to Lord Street you can sit with your favourite tipple and watch the world go by 10/10 from us both.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, What a lovely review to read! I certainly appreciate your comments and I hope you return in the future! Kind regards Kelsie Buck General Manager

One of the best hotels in Southport. Spotlessly clean and spacious modern rooms. Very friendly staff who go out of their way to help you. Good breakfast and reasonable evening meal menu. Comfortable large beds. Would stay here again without hesitation.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you so much for your review. It is wonderful to read and I look forward to you returning again in the future. Kind regards, Kelsie Buck

Thank you so much for such an amazing stay. Claire, Jack, Jen and Anthony was all so helpful! The room was lovely and they made our stay more enjoyable by their warm welcome and I will defiantly will be returning.

The carvery at the Bold was absolutely beautiful. I had gammon & my friend had gammon & turkey. There were potatoes prepared three ways - roast, mashed & dauphinoise, & a huge selection of fresh vegetables. The yorkshire puddings were home made, unlike other etsablishments frozen pre-packed type! There was a choice of gravy &, as i like plenty of it, the chef also provided me with a full gravy boat! The staff were very helpful & at £10 for a regular, mid week carvery, we shall be returning. (The photo doesn't do it justice).

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

Visited here many a time but not had a chance to put up a review until now.I had the car very it was amazing the dolphin war potato's are to die for and the onion gravy.I've not forgotten about the staff always helpful,friendly and full of knowledge.it's definitely worth a go

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review! We look forward to seeing you again in the future! Regards Kelsie and the team x

Had the most amazing carvery with friends this evening! Food was beautiful, atmosphere was warm and cosy. Nothing was too much, the service was impeccable. We had a lovely friendly waiter, didn't catch his name but was his first night and he did brilliantly ! Will definitely be back!!

Although just the one night, a good choice for our stopover. Clean, spacious and quiet room with the usual facilities. Excellent made to order breakfast with plenty of choice and served by amiable helpful staff. Special thanks to Claire on reception for her warm welcome.

Wow what an amazing night. From planning with Jeanette to the exceptional caring professional staff on the night Food was fantastic and plenty Thank you The Bold and your team you made it so memorable

Could not recommend this place more than enough, me and my wife recently chose this venue for our wedding and we are so glad we did, from start to finish the whole experience was amazing, firstly we dealt with Jeanette who we instantly took too, she is amazing and any question she wasn't hesitant to answer, she walked us through the whole day making it so stress less! So firstly I'd like to Thankyou! The food was absolutely beautiful I've never experienced lamb to be cooked to so perfection! It literally just fell off the bone every single guest was amazed by it along with the other courses, so well done to the chefs! Kelsey and her team made our day extra special by looking over the whole day throughout till the end there was nothing they could of done to make our day any better! Each staff member was so polite friendly and happy, so I'd also like to thank all of them! We stayed the night and what can I say WOW the suite was so modern the colours where warm and calm, the bathroom was stunning and the bed was so comfy, the next morning we got up for breakfast and it was so fresh everything was hot and fresh one of the best cooked breakfasts I've had personally! All in all I cannot recommend this hotel enough! Everything about it even where it is situated Is perfect. Id personally like to thank all of you who made our day so stress less and it's truly a day remember for the rest of our lives!

Visited the Bold Hotel for a meal with friends on 10.10.22. The food was delicious and the service excellent. We had to wait a little while because our party ordered vegan food apart from two of us. My friends told me to go and get my meal because I was having the carvery and they didn't want me to be left with little choice. The carvery was delicious- piping hot and an excellent choice of vegetables. The waitress was so apologetic about the wait and the manager sent a bottle of wine to the table to apologise. We refused saying that things were hard enough these days for the hospitality sector and we had been able to have a good chat and a drink and the wait didn't matter. They insisted on giving us complimentary coffees, which was over and above what they needed to do. The last time we all went out to another local restaurant we had to wait and we didn't even get an apology there! The Bold is such a lovely restaurant- great food and atmosphere. We will definitely go back there soon and would highly recommend it to others.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you so much for your wonderful review. Jen said she had a great time with yourselves! Love the photo you have uploaded as well. Take care and we look forward to seeing you again in the future! Kind Regards Kelsie Buck General Manager

We were booked into the Bold hotel for overnight stay, as we were attending a wedding reception there. On arrival we were greeted at the reception desk on the first floor by two very helpful and friendly receptionist who made us feel at ease right away. One of the receptionists was Ann, and I'm afraid I never got the other lady's name, but we'd like to thank them both. We had a drink at the bar, again all the staff were exceptional, and very attentive throughout our stay. The function room was just amazing, beautifully and tastefully decorated, the buffet was delish and plentiful. Especially like to thank all the bar staff, particularly the patient bar tender waiting to close up , as it was a long night to be fair, though he just smiled through. Rooms are smart and nicely decorated, very comfortable stay. Great full breakfast in the morning rounded off our stay very nicely, again great waiting on service.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, What a wonderful review to read! It is so nice to see you appreciated how hard we work here to make sure we are always doing enough for the guests with us! I certainly appreciate your comments and i hope you return in the future! Pleasure to have you! Kind regards Kelsie Buck General Manager

Me and my husband arrived here today and what can we say, absolutely beautiful, we was in room 3 and what a lovely view, we had food and drinks here and our waitress was Leanne she had such a lovely personality great service and she always had a smile, i would recommend this hotel too anyone, definitely will return worth every penny. Thank you for making this a lovely stay

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, What a wonderful review to read! It is so nice to see you appreciated how fabulous Leanne is! My favorite part of your review is "WORTH EVERY PENNY". I certainly appreciate your comments and I hope you return in the future! Pleasure to have you! Kind regards Kelsie Buck General Manager

We were upgraded on arrival by the very efficient and friendly receptionist Claire who gave lots of useful information and always had a smile on her face .The room was very nice and had everything we required. We would definitely stay at the Bold again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

This was an exceptional hotel. Great staff, beautiful room and en-suite, all public areas were spotlessly clean and all attractively decorated. Parking on site was a bonus and only cost 5 pounds. The breakfast menu had a great choice and was cooked to order. We can't find fault and definitely recommend.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

Excellent amenities and location- friendly staff and great surroundings- less than 5 minutes to sea - evening meal optional - call received 1 day prior from hotel offering assistance if needed- no lifts available for disabled.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

What a fabulous hotel! We visited last weekend to celebrate 2 family birthdays. Felt like VIPs from the second we walked through the doors. The staff couldn't do enough for us. Management, bar, reception and restaurant staff were all amazing. Had dinner and breakfast and the food was outstanding! Rooms had everything you need and more (mine also had birthday cake). Couldn't have been better...perfect!

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

We had a great time at the Bold Hotel Southport, very friendly Hotel, fantastic food served, Great location lovely room. Amanda and her Team were very welcoming will stay in the Bold Hotel Southport again

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you so much for your review. It is wonderful to read and I look forward to you returning again in the future. Kind regards, Kelsie Buck

I have over many years stayed at this hotel, when it was a lovely properly run hotel. But now it resembles just a pub with food which is not great either. The staff in general apart from Reception were all pre occupied with themselves and even on their phones. I will def NOT be staying again, and advise to find a better one on Southport .

Eleven of our family had party in the Bold hotel Southport on Saturday night the 24th September. What a fantastic time we all had. We all stayed in the Bold and the rooms are so fabulous and luxurious. The staff are absolutely brilliant and so friendly and professional from the reception to the bar and restaurant. The food was amazing and service impeccable. We were looked after like we were royalty. A massive thank you from all our family and friends for making our birthdays extra special,we will definitely return very soon

Stayed at The Bold for 2 nights with my wife. Staff were helpful. Had breakfast the first morning which was very good. Bar staff were friendly and efficient. Room clean and bright. Bathroom was good size with walk in shower. Would definitely stay here again and recommend to others.

I was greeted by Jordan and Ellie whom both displayed outstanding hospitality skills Jordan was so attentive and helpful with a lovely smile and Ellie was a perfect hostess ensuring we all felt comfortable and welcome She displays a warm welcoming disposition making you feel comfortable so much so I would rather stay at the Bold Hotel rather than the sister hotel in Lord St as the Bold Hotel had a warm welcome to greet guests and Ellie and Jordan are doing a great job extending their hospitality skills to make guests like myself enjoy staying in the Bold Hotel Thankyou Ellie and Jordan .

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon Jane, Thank you so much for your review. Your review has really made Jordan and Ellies day. It is wonderful to read and I look forward to you returning again in the future. Kind regards, Kelsie Buck

We initially called in for a coffee break and were so impressed by the service, the way the coffee was served and its price that we returned for lunch. We opted for the carvery which delivered on our expectations in all aspects. A great find

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

The receptionist Was Amazing lady , her name is Claire Marry , she put me at ease , I have a disabled son Luke , and she sorted my stay out , 10/10 thank you Claire , yours Gil maguire my son says thank you also.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

My partner and I decided to stay here for the bank holiday for 2 nights. We decided to stay here as we previously have stayed here whenever we have previously visited Southport and have never been disappointed After a rather long journey, we managed to get a parking spot in the small car park behind the hotel before entering. As soon as we did, the smell from the kitchen made us extremely hungry so we decided to have a spot of lunch before checking in. My partner had the steak baguette and myself the hot beef bap with gravy. Both dishes were lovely and the meat was of a high quality. Upon checking in we were greeted by two very pleasant receptionists before making our way to our room. We booked a deluxe room and it had ample size for the 2 of us for 2 nights. As per usual it was spotless and beautifully decorated We truly believe that this is the best hotel and establishment in Southport. It is our favourite place to stay for a reason and all the staff are a credit to The Bold!

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

Haven't been at The Bold in a long while but can I just say that I was so nicely surprised to see it changed their décor. They have also changed their menu since last time I was in, and after a day out of school shopping with my brother and his daughters, we decided to have some lunch. My brother and I had the salt and pepper chicken which was more than we expected. Big portions and great taste. My niece had the pizza from the kids menu. Good size pizza for a child and she loved it. Staff were very attentive. Will definitely come back soon.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

We stayed for one night over the bank holiday weekend and was glad we had chosen the Bold hotel. Great place to stay, rooms were modern and nicely furnished. The staff were very friendly and helpful, in particular Anne on reception made us feel very welcome. Good selection of lagers in the bar - didn't eat there as we had arranged to meet up with friends elsewhere, but the Carvery looked delicious and will definitely try next time we stay.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

What a lovely place! We have used this hotel on many occasions both as a couple and as a family. For overnight stays, birthday meals and Christmas functions, to just having lunch in the sun. From the managers to the glass collectors, the staff were all friendly, warm and welcoming. There is a lovely, busy but pleasant atmosphere both inside and out, that is always kept clean and smart with the decor giving it a very homely feel. Every time I have eaten here, I have tried something different each time and have never left disappointed, my youngest son loves the "best in the universe" pasta and my eldest (at 16) is comfortable to sit with us and have a conversation, without technology!!!!! and enjoy the fish and chips. I couldn't recommend this place enough for everything it has to offer!

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning! Thank you for taking the time to leave us a wonderful review. We love your comments and most certainly look forward to welcoming you back in the future! All the best Kelsie & the team x

We visited this weekend and the service was awful , got a pizza for my 6 year old son from the kids menu but he couldn't eat any of it as it was really spicy and when I mentioned it to the waitress all she said was she will find out what the chef put on it but didn't come back , we wasn't offered another pizza or anything from the menu so my son sat hungry eating fries from my plate, we asked for plain chocolate ice cream but it came out with all kinds on it and to top it off after I took my son to the toilet we came back to find his ice cream had been taken and Somone sitting at our table. Not only did he have no dinner he also couldn't even have his ice cream and still got charged

Kelsie B, Other at The Bold Hotel, responded to this review
Good Morning, I would like to look into this further, as this just doesn't match what we do. If you can contact the Hotel I would be happy to discuss. Regards Kelsie Buck

We went for the carvery right at the end of the night while we were up in Southport. It was brilliant. Very generous portions, excellent value for money. Lovely staff. Really enjoyed it. Hats off to Kelsey the gravy chef!

We stayed at the Bold Hotel for 2 nights from 15th to 17th August ...from arriving the service was amazing...the young man on the bar didn't hesitate to help with our bags...the reception staff were amazing... I can only remember 2 of the lovely ladies names Anne and Meghan but they were all very professional...always smiling and couldn't do enough to make our stay an amazing one... even bringing cake to our room and singing happy birthday to my 83 year old cousin...the bar and restaurant staff were fabulous ..all very smart...all wore smiles all the time and also couldn't do enough for us...they worked extremely hard and was led by a great leader by the name of Kelsey who was also very professional and friendly....all in all the hotel was a pleasure to stay in....great location...spotlessly clean...rooms were spacious with very comfy beds but the stay was made extra special by all the lovely staff...couldn't recommend this hotel enough and will certainly look forward to coming back.

Myself and my partner are fanatic about Best Western Hotels and The Bold is another great reason to champion them. An immaculate hotel.....luxurious rooms and fantastic customer service from Megan in rearranging our rooms last minute....close to each other and to accomodate our 2 year old Grand Daughter with a cot and our other two 5 & 6 year old Grandsons last minute.All the staff could not have been nicer more welcoming and totally professional in making us feel special and relaxed. The food the service and surroundings too made our short stay memorable for us and the kids...thank you all and see you again very soon.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 5 star review. It is appreciated. It was a pleasure to have you stay with us for a few nights. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

We stayed at the Bold Hotel on Friday after travelling from Dorset. We were in Southport to celebrate an uncles special memorial after he passed away during the pandemic and funerals were extremely restricted. We arrived to early to check in but needed to change and Megan went out of her way to find a room for us to be able to do so comfortably. She was very understanding and made us feel so welcome. Our room was lovely, and we knew our stay would be perfect. In the evening we had a large family meal in the restaurant and the food was great. All the staff were very friendly throughout our stay in Southport Would definitely stay here again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 4 star review. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

Had a one night stay here after having a fantastic break here last year cannot fault this hotel rooms were spotless and modern with an excellent breakfast.my partner had a medical emergency which the staff dealt with superbly I cannot thank them enough . It has a perfect location and large front terrace . I would highly recommend a stay here

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 5 star review. It is appreciated. It was a pleasure to have you stay with us. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

What a fabulous place. Had a lovely meal, food was excellent, staff and service fantastic. Looked after by James and Remi, nothing was too much trouble. We even got checked on by the manager Kelsey to make sure we were having a good evening. Highly highly recommend this place, couldn't fault it.

great beers, great food and even greater staff. Special mention for James and Remi,,,, made the experience special. Kelsey also made sure that we ere well looked after. we will definitely be back (probably next week)!!!) Thank you all.

Such a lovely hotel! Olly from the bar at night made us feel so welcome and so friendly. Such a clean hotel can't complain will definitely be staying again ! Olly made us feel so welcome and made us feel so comfortable when we came back

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 5 star review. It is appreciated. It was a pleasure to have you stay with us for a few nights. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

Me and my partner stayed for 2 nights at the Bold hotel the staff are lovely and so friendly especially Wendy on reception, so polite and nothing was too much trouble, would definitely stay here again and would highly recommend.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 5 star review. It is appreciated. It was a pleasure to have you stay with us for a few nights. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

We had visited Southport on countless occasions, but today was the first time we visited the Bold Hotel, and it won't be the last. The speed of service and quality of food was excellent. A first class establishment that won't disappoint you.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you very much for taking the time to leave us a wonderful 5 star review. It is appreciated. It is nice to see you liked how we do things here at The Bold and you thought your service and food was EXCELLENT. We look forward to seeing you again in the future. Kind regards Kelsie and all the team x

Absolutely unbelievable place, service was incredible and rooms were beautiful and the staff couldn't do enough for us both, we've already booked for our return visit in August! Oh and we had a carvery on the last night I wish I'd of had it every day, Well done The Bold!!

Visited the bold hotel again for a carvery. Their ordering system is rubbish as you have to wait "for the chef to be ready". After 15 minutes we were told we could get our meals only to find there was no beef.....only turkey and a scrag end of gammon. Ridiculous! We complained and were told they only serve 2 meats in the week although we were not told this on ordering! Carvery should be immediate food and should always include beef! Won't be returning

Rooms are too expensive for what you get. Some rooms are very tiny and do not get properly cleaned. Breakfast. Staff is not very motivated. Long wait until one can order. Long wait until you get what you have ordered. But sometimes you get something else. Very disappointed stay. Cheese and sausages on the tiny buffet are open on a plate and not cooled and not covered.

We stopped for lunch at The Bold Hotel in Southport, there was four of us. We all chose the Carvery. Everything was lovely, told them two of us had Coeliac disease so needed Gluten Free, we couldn't have the Yorkshire Pudding and Stuffing and Gravy but everything else was fine. The staff particularly Ellie made sure we received a warm welcome when we arrived and everything was good for us all. The surroundings and toilets were clean and welcoming. We are hopefully going to visit again in September with our lovely Over 60's Group

Over the past few years we have often called to have drinks .. this evening after having a walk on the beach and pier decided to have food , the menu was quite a basic menu , slightly over priced , we was seated outside under cover with our dog , which is a lovely seating area .. we ordered chicken n chorizo kebab & a steak frites , to my disappointment the steak was half fat , we alerted a waiter who went to get what we think was the manageress who apologised and asked if we wanted another , i waited 15 /20 mins and a fresh steak was served with no cutlery, i asked a waitress , who didn't bring any so had to get up and ask for cutlery. I cut into the steak and it oozed blood , the manageress was nearby so i asked if it could be cooked longer , she replied ‘the steak frites is cooked medium rare , that's how we serve it' , she took the steak and brought it back cooked to my requirement. During this time we wasn't asked if we would like a complimentary drink to compensate our terrible experience. Overall i am very disappointed with the level of service , and sadly won't be returning.

Loving obliging and helpful staff nothing to much trouble. Immaculate decor and spotless. Give it a try you will not be disappointed. Exceptionally helpful receptionist named Wendy goes above and beyond her job title. By far best accommodation inSouthport,close to amenities and a short stroll to the Beach.

Overpriced and also misleading. We booked what was referred to as a ‘suite' as a special treat for a weekend away. We paid £259 for a one night stay in what we wouldn't describe as a suite. It was a good sized room with a king bed and an en suite bathroom. That's it. Isn't that also known as a king bedroom? Bed was very comfortable but tv didn't work. Not what I would expect for the price that we paid.

We stayed just one night , lovely room , every member of the staff were very helpful and polite. We had the evening buffet and unusual the breakfast was served to the table, yet it arrived very quickly.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening Pam, Thank you so much for taking the time to leave us a review. Your words are wonderful and I am very glad you appreciated the staff being helpful and polite. We certainly look forward to seeing you again in the future, Kind regards, Kelsie and all the team at The Bold Hotel x

Called here for the Carvery Lunch today. Good value for money and lovely surroundings.The food was excellent and piping hot. The staff here are always very friendly and welcoming. Will certainly eat here again Nice to call in for a drink too either inside or on a lovely sunny day outside looking over Lord Street

Kelsie B, Other at The Bold Hotel, responded to this review
Good evening Sheil, I am very glad to read you enjoyed your lunch with us, especially the Carvery. Your comments on my team are also very kind. We look forward to seeing you again in the future, Kind Regards Kelsie and all the team here at The Bold x

Great stay. Anne the lovely receptionist was excellent. Great customer service, couldn't do enough for you when I was checking in. Although I only stayed one night I was very impressed with the service in this Best Western Hotel chain. Would definitely stay again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening! Thank you so much for taking the time to leave us a wonderful review. I love the part "Great customer service, couldn't do enough for you". That is what we aim to do! We look forward to seeing you again in the future! Kind regards, Kelsie and all the team at The Bold x

The hotel is oddly quirky. It's a mismatch of styles. The hotel was completely restyled a few years ago with boutique sparkly bling throughout. They've changed some of that, restyling the main bar and the outside leading to it being peculiarly mismatched. The bedrooms are still sparkly etc but are looking increasingly tatty not having been redecorated for a number of years. Since joining Best Western prices have gone up, a lot, and quality has gone down. They say that they offer the best price direct. I tried and all they could do would be to match the best price elsewhere and to get that I would have to pay in full, in advance. Given the cost of the rooms and that they promote themselves as a high end hotel It's a great pity that they can't even provide water in the rooms. Saying all that it has a lovely atmosphere and some really friendly helpful staff. Wendy in particular is an absolute star and we look forward to returning.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening Baszunia, Firstly, thank you for commenting on how friend the staff are and how good the atmosphere is here. We do have different styles throughout the hotel you are quite right, the restaurant has a very relaxed country pub twist, showing of all the memories of Red Rum the horse, with us having history resembling this. Our bedrooms are gold, minks and creams, as we aim to provide a more luxury boutique feel within the hotel grounds, I am sad to read this isn't to your liking. Regarding prices, you are right, unfortunately the whole world has gone up. Please don't let this put you off. Kind regards, Kelsie and all the team at The Bold x

I was quite surprised at this hotel being so poor in multiple areas. In our room the drains absolutely stank and the sink wouldn't drain and the toilet didn't flush properly. A fact that was clearly known about since the cleaning closet was stacked with mr muscle drain cleaner. It became unbearable on the last day. No air con but we had a fan. The windows we couldn't open as straight down was the terrace and people smoked on this. I had stated lactose intolerance and they surprisingly had no soya milk on any day we were there. I ended up having to buy my own soya milk. There was no partial refund or drink offered just a cursory thanks for letting us know about all the issues. The continental breakfast fits on a slate so there is little other than a couple of tiny pastries and a yoghurt. The cooked breakfast was standard and nothing special and could take some time to come out. Once the water and juices at the bar are empty (you have to get your own) they can take ages to get refilled. Parking is payable and is next to the industrial bins. It can be quite noisy around the area as it is on a cross roads surrounded by pubs. The location is very central and so its easy to get to anywhere to do sightseeing or to the pier or the station. It's a quick journey to Liverpool centre also. We were surprised at just the bland nature of the experience and the lack of intent to address the issues we experienced in the hotel. I would have expected superior service for the price and the level of hotel.

Front of house excellent, room upgrade fantastic and Leanne on restaurant service was amazing.. Team Bold Street you were all at your very best, food great and staff very attentive. It's great to see the hustle and bustle return to Southport.. highly recommended 10/10

Another lovely stay at this gem of a hotel. Great location, lovely clean rooms and the staff couldn't do more for you if they tried. A special mention for the lovely Wendy on reception, super nice, nothing to much trouble and a credit to the hotel.

Another great stay at The Bold Hotel Everyone is so friendly and welcoming and the hotel, rooms and bar are lovely and spotlessly clean Check-in is efficient and a lovely lady called Anne on reception at check-in could not be more helpful and friendly

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon Barry, Thank you so much for taking the time to leave us a review on here. Wonderful words to read and i will pass your kind words onto Anne. Kind regards, Kelsie B General Manager

This is the second hotel I've staying at in Southport - and easily the best. A few blocks from teh sea - so not touristy. Parking round the back - good restaurant/pub below - not noisy at night, nice rooms - 24 hour entry. This is now my 'go to' hotel in Southport. Enjoy.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon Tony, Thank you for taking the time to leave such a wonderful review. It was a pleasure to have yourself stay with us and we look forward to you becoming one of our regulars! See you very soon, Kind Regards Kelsie B General Manager Kind regards, Kelsie B General Manager

Our stay is enjoyable and relaxed. Room is clean and comfortable, receptionists are very helpful and always ready to assist for professional needs, restaurant employees are friendly, they have great selection of breakfast menus to choose from. Will surely recommend to colleagues and friends.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon Tony, Thank you for taking the time to leave such a wonderful review. It was a pleasure to have yourself stay with us and we look forward to seeing you and your colleagues in the future. See you very soon, Kind Regards Kelsie B General Manager

Lovely staff especially Leanne also love the reception lady geo very professional and lovely to talk to made us feel so welcome would definitely come again . Ollie is very friendly Dominick is also very friendly and professional

Just recently stayed here for 2 nights and can't praise it enough. The room was perfect and the bed so comfortable. We tried breakfast and it didn't disappoint. All the staff are so friendly especially Anne on reception. Will definitely be returning

My husband and I traveled a long way from the US to England, with layovers and a long flight, we had no idea what to expect. We needed a 1 night accommodation before going to see family. We couldn't have picked a better place to stay. The room was so clean and honestly, the bed was probably the most comfortable bed I've slept on in a hotel. It truly felt like my bed at home. Wendy was great at getting us checked in and answering any questions we had. We went downstairs for dinner and a drink. Again, we were thrilled with the food, service and how comfortable we felt in the dining area. Food was delicious. We highly recommend The Bold and we will definitely be back!

Perfect! Never met such a lovely friendly, efficient and helpful team. Beautiful rooms, excellent food and I wouldn't hesitate to recommend. We had 6 rooms for our bridal party. Nothing was too much trouble and help always on hand as we had so many bags.

We've just come back from an impromptu one night stay. What an excellent hotel. The room we had was immaculate, bright and modern with a really comfortable huge bed. A really impressive bar and eating area as well. A great choice of beers in the bar and a varied food menu that included a tasty option of a carvery. Location wise was also ideal. About a ten minute or less walk from the railway station with plenty of shops, bars and eating places nearby provided us with plenty of choice. Would definitely visit again and would recommend to anyone visiting Southport.

We had an excellent one night stay at the Bold Hotel and couldn't fault it.We we're upgraded to a superior room which was great and the breakfast was superb.Car park round the back is very useful. We will definitely stay again next time we visit Southport !

I booked The Bold Hotel to celebrate my wife's birthday, on the 21stMay. The day before I contacted the hotel to add a few items to dress the room as a surprise, I think I spoke to Anne. On the day of arrival we were met with a warm greeting and the impact and first impression of the hotel was WOW ! We booked in and I gave the card to my wife to open the door and I have to say what a beautiful job the team at The Bold did for us, Birthday ballon , cake on a plate with birthday written in chocolate, Prosecco on ice and petals on the bed , all are extras but worth every penny for the impact , I can not thank you enough, the stay was perfect , the room was amazing, we ate dinner and had drinks in the bar, the staff were fantastic and nothing too much trouble. After breakfast we left with a beautiful memory of an outstanding place. To Wendy, Anne and all the staff thank you. I would highly recommend The Bold to anyone, it's outstanding. We will be back. Thank you

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Anne, Wendy and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

We booked into the Bold Hotel, Tuesday, 17th, May, 2022, for my Birthday Celebration, we usually stay at the Bliss Hotel, But this time we decided to check out the Bold, after a recommendation from a friend. We found the check in process was very smooth easy and professional, from the lovely lady on reception. The Staff, are all very helpful and a great credit to the hotel, in fact of all the many hotels, we have stayed in and around the UK, The Bold Hotel, staff are the very best. The hotel, has such character and personality. It's like, the little personal touches, we received,really matter to all the staff, you feel like they really do care about the service you receive during your stay, which sometimes is very rare these days. Every single staff member was really helpful and friendly and couldn't do enough during our stay, which I give credit to the top draw management, at the Bold Hotel. We were given, a stunning room on the front, room 3, it was decorated in a very modern style, overlooking Lord st, with large Bay windows, very up to date and in keeping with the rest of the hotel. This room has a small fridge and Sky TV, although we did have an issue with the sky box, as it wasn't working, we hadn't noticed when we first arrived, as we checked in then went out for the day. It wasn't until late evening after a meal in the restaurant, upon our return to our room, we noticed the issue, I believe it was one of the leads at the back of the box, which looked snapped off somehow. I did report it to the reception staff as soon as we noticed, but to be honest, after many attempts to resolve the issue by the staff and the lovely, helpful manageress, it was still unabled to be fixed at the time of checkout. To be honest it wasn't a big deal for us, after everything they did for us, it was a small issue, but effort to fix it was appreciated. We probably wouldn't have watched it anyway. As it was my Birthday, we had a cake and a happy Birthday message, in the room upon arrival, which was a nice special touch. Everything, about our stay and memories of this visit to Southport, we're down to the Bold Hotel staff. We, also loved the fact, that the manageress, even took the time out to come and introduce herself at our table, during our meal, she couldn't do enough, or more for us we felt like we had known her for years, after a few minutes of talking to her. A little surprise in the restaurant all staff sang Happy Birthday, with even the locals, joining in, so funny and a nice touch. I also have to give a mention about the food, The Steak, was cooked to perfection. Also the Carvery, we would well recommend trying. Also I have to mention, the lovely Bar staff lady, over at the Lord street hotel, where we also had drinks, but had a slight issue over the link up payment system, between the two Hotel's. She, tried her very best to resolve the payment issue with Ann, on reception, at the Bold Hotel. Ann, later gave me a clear explanation on checking out as to what had happened. Again not an issue as I just used another payment method. We will definitely, be back, as the hotel has left us with great memories. The Best staff in the Best western chain, definitely deserve special recognition from Best Western. Well done, thank you for the service, we received, very much appreciated.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is an absolute pleasure to read your words. 'The best staff in the Best Western chain' is an honour to read and definitely something I agree with! I will certainly pass your comments on to our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Amazing hotel couldn't do enough for us Clean room beautifully decorated. Friendly helpful staff Especially Wendy on reception we will certainly be back soon. . I have recommended this hotel to my family and freinds.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Wendy and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Fab night away. Early enough to park at hotel but more parking across the road if needed. Staff so welcoming and friendly. Our room was gorgeous. Big shout out to Wendy on Reception and at the bar we think it was Kirsty but all great. Breakfast was lush. Just a great stay away all round for a great l price. Will definitely go again x

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Went into The Bold restaurant just 10 minutes before end of breakfast service. We didn't realise but it wasn't a problem at all. Corina was so helpful nothing was too much trouble. We had a brilliant breakfast in a lovely relaxing restaurant. Thank you.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Corina and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

To the manager I just wanted to drop you an email about our recent stay at your hotel for my partners birthday , when checking in we were met with a lovely lady (Anne I think ?) and she asked us if we were just treating ourselves or celebrating anything, I mentioned it was my partners birthday and thought we'd treat ourselves for an evening away We went to have a look around Southport before going to our room and in our return was met with a lovely surprise, there was a happy birthday balloon and a slice of chocolate cake with the words happy birthday written in chocolate sauce served on a decorated plate This was such a lovely thing to do and did mention to the lady in charge that day (maybe the manager?) how very grateful we were at such a lovely unexpected surprise The stay at the hotel was great from start to finish , from the staff we were greeted by as we arrived right through to the cleaners we saw in the morning were a credit to the hotel , the bar/restaurant felt warm and welcoming and we had a really enjoyable experience I felt it important to email this as I find these days people only ever seem to contact people such as yourself to complain about such trivial issues and never just drop a line to thank staff for there hard work and making our stay one to remember as without there service good reviews as the ones your hotel as wouldn't happen Once again thank you for a great stay and I know we will definitely visit again as well as recommend The Bold to anyone looking for a top class experience Kind regards and keep up the good work guys !! Mrs Leanne Borland

Checked in for one night for my birthday. Lovely hotel, friendly staff. Receptionist who checked us in and out Wendy was lovely, very polite, informative and when we left we asked if there was a time limit for car park, she said no you can stay as long as you like. The room was lovely, king size bed, lovely crisp sheets, fluffy pillows, nice decor, flat screen tv, lovely power shower, fridge, tea and coffee facilities. Perfect. We have eaten in restaurant before when we have visited for the day but not this time. Great location to nice bars and restaurants. Definitely be back soon. Keep up the brilliant work ...

Great little hotel close to everything, clean, friendly and affordable what more could you ask for bed was super comfy and the shower was hot. Would definitely recommend to anyone heading to Southport. We booked online but they do offer cheaper rooms if you call them direct which is worth knowing for future

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

The Hotel is ideally located. On arrival, I was greeted by a lovely lady called Anne. All the staff at the hotel/restaurant/bar are friendly and helpful. The room was very comfortable and I slept so well the 2 nights I stayed there. I had a lovely breakfast and while I was eating it, a male came in and asked if he could have 2 'take away' breakfasts, because the breakfasts in the hotel where he was staying, was not good. I will be returning to the Bold Hotel, later this year, I enjoyed myself so much while I was there. Thank You Anne :)

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Anne and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Popped in for a Saturday afternoon drink. What stuck out the most was how friendly the staff wear and very smartly dressed.We had a nice glass of white wine and a pint of Guinness witch was poured to perfection. Will definitely be calling in again

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Beautiful hotel with such lovely staff. The lady on reception, Wendy, was so nice. Very professional and exceptionally friendly. Rooms were beautiful and we all had a thoroughly enjoyable stay. Breakfast in the morning was all freshly cooked. Highly recommend.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Wendy and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

I recently stayed in the bold hotel for my daughters 8th birthday and she absolutely loved it , the staff were so good and lovely plus the room was nice , the staff went out their way to ensure my daughter had a good time especially Wendy at reception

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Wendy and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

We were pleased with our stay. We came in for a roast & decided to spend the night. All the staff were fantastic which i was impressed by. Everyone was very helpful, professional and friendly. Our room came with a mini fridge, smart tv (Netflix/Prime available if you have accounts) no noise or disturbance from any other guests. The downsides: the shower cubical was quite small/ claustrophobic. The room was very hot at night but there were 2 fans available in our room. Breakfast was nice the only issue was the no alternative milk options (eg Oat) However, all in all we were happy with our stay & would definitely stay again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Having booked an early check-in, we arrived at 1 and the room wasn't ready. To be fair we was upgraded. First nights sleep was terrible, woken up through out the night by external air conditioning fans the secondnightwas the same. On closer inspection of the room the following day we found the bedroom and bathroom blinds very dusty ( dirty ), the bathroom door didn't close because frame had moved, there was a floor tile cracked in half where you stand by the sink and above the bathroom door the tiles where coming away from the wall

We came here for the first time and we met a lovely young lady called trinity my grandaughter had been sick on way here and because it was easter sunday the shops was shut for us to get new clothes she was amaxing and sorted out her clothes to be washed she went up and beyound her job then they was a mix up with the hotels but it got sorted and trinity was there again to sort it and brought my grandaughters washing back all done i have never had service like this for ages and would like to say shes a credit to your hotel And hotel rooms was the best

We stayed here for two days from 12 April 2022. On arrival the gentleman at reception was fantastic Nathan was his name. Very quick check in. We were giving room 17. The room was on 3th floor. The room was overlooking lord Street, room very clean, bathroom small and clean, nice big TV on wall, there was a mini fridge in room. Kettle coffee tea, bed was very comfortable. Very nice bar and restaurant as you come into the Bold Hotel. Fantastic staff behind bar And in restaurant. could not do another for us. It was wife birthday on the Wednesday which they were really great brought a cake out and the staff sing happy birthday which my wife Frances was made up with. I did book a table in restaurant for 6.30pm ask for bottle of wine and it was all set up for us thank you. To the amazing staff in bar and restaurant. We will definitely be returning. Thank you. Colin& Frances.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon Alan, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words. I will certainly pass your comments on to Nathan and the rest of our team. We look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

We booked a Mother's Day meal here as it looked so nice online. Our table was booked for 12.15 but already two of the meals we ordered were not available . We had to wait almost an hour for our food to arrive . I had portobello mushroom burger and it was virtually inedible. It came with an Indian coleslaw which was horrible. My husbands meal was better but certainly nothing special . Very disappointing.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening Lisa, Firstly I'd like to say how disappointed I am that you did not enjoy your experience. As you can imagine mothers day weekend is a very busy weekend for us and unfortunately with us serving fresh food sometimes we can run out of items. We did how ever explain this to all guests when they arrived. I am very shocked that you thought our mushroom burger was so bad as its one of our most popular vegetarian options on the menu, unfortunately at the time you did not bring any of your issues up with me or one of my members of staff as I would of been more than happy to help! When we did speak after you'd left I did offer for you to come back how ever this was also not accepted by yourself. We hope that in the future you do come back and give us another try so we can show you the 5 star experience that we are so well known for. Kind Regards, The Bold Hotel Team

Fantastic carvery best in Southport very fresh and tasty a bit of luxury in Southport and all the staff are brilliant and extremely polite and very friendly. Really enjoy eating and drinking in the Bold Hotel

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon Alan, Thank you for taking the time to leave us a fantastic review. It is a pleasure to read your words and look forward to seeing you again in the future! Kind regards Management @ The Bold Hotel

Short stay in this hotel was comfortable although the bathroom was the smallest I've ever experienced being of small stature myself I still found it cramped with not a lot of storage. Breakfast was of limited choice and coffee not great.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon Lindac752, Thank you for taking the time to leave a lovely review. Looking at our booking system, it seems you stayed in a "Cosy Double" maybe next time try a "Deluxe, or even Superior". I'm struggling to understand the Limited choice at breakfast as we have a continental offering and a full menu to choose a cooked breakfast from. Regards Management @ The Bold Hotel

We stayed at the Bold last night and throughly enjoyed the experience. The staff were attentive and so friendly - nothing was too much trouble. The food during our stay has been so good we've not bothered to venture out of the hotel for meals - no need to. Check in was quick and our receptionist Wendy was super informative :) Restaurant and house keeping staff are polite and even under the extreme pressure they are clearly under always took time to greet us and ask if there was anything they could do to make the experience more pleasurable . The room was clean, spacious, well lit and the shower had the best pressure!! The bed - wow - the bed was massive and super comfy too! If I had to mention anything at all negative it would be that there isn't a chair under the vanity in the bedroom so I had to apply my make up stood up - same with drying hair … I could live with that but I know some ladies would find this hindering to the “getting ready” experience. All in all would definitely recommend and we will definitely be returning.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Wendy and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Very nice building and decor. Excellent food. Good value for money. Excellent staff trying their very best on their limited numbers. Service terrible. Not the fault of the staff but simply the lack off them. Carvery manned by one person. 25 minutes to serve 5 people. By the time I got back to my table the rest of my group had finished their meals. Very very disappointed.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon Dave, Thank you for taking the time to leave a review. Thank you for commenting on the excellent food & staff. I'm sorry you felt the service was terrible, due to the fact there was one chef serving your family on the carvery. I'm sure you can appreciate, all our items on our carvery are cooked fresh to order. Therefore, our guests don't go up straight to the carvery and may have to wait a little while, whilst other tables are served, as we do serve in order. Please don't let this put you of returning. Kind regards, Management at The Bold Hotel

The room was spacious, modern and clean. It was ideal for what we was in Southport for. We could not fault a thing in the room at all. The staff were friendly and helpful. Starting with Wendy on reception who was polite and helpful. We would definitely stay at the bold hotel when we stay in Southport next

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Wendy and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

First time we have stayed here, and wont be the last. Very pleased to be upgraded on arrival, room was spacious and very clean, and all the staff were very helpful. The location is very good too. Thank you Bold

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Went with family to The Bold Hotel Southport for a Mothers Day Lunch. If you are looking for an amazing function room this is it. Tables decorated beautiful for the occasion - bows on all the chairs Three course lunch all served piping hot and delicious. Then entertainment with Asa Murphy We sung along and danced - an absolutley amazing day. The best we have been to in a long time. Highly recommend and the staff are all on hand to help if need be and beautiful bedrooms if you need to stay over . PERFECT

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

I would highly recommend The Bold hotel, the staff are helpful and pleasant. The rooms are comfortable and looked after. I would like to give special thanks to Wendy on reception, who went above and beyond for myself and my friend during our stay, nothing is too much trouble and always has a smile and a nice word for guests. Also, special thanks to Ben who works the night shift, not only is he very good at his job, a pleasure to be around, but he also knows how to serve a drink the correct way. Thank you Ben and Wendy for making our stay more enjoyable, and thank you to all The Bold staff.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Wendy, Ben and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

We visited with friends - the rooms were so well presented, clean & comfy. The reception staff were impeccable- so helpful and polite. Wendy & Hannah both fantastic. The bar food was great & bar so clean and comfortable- bar staff also really friendly. Would definitely go again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Wendy, Hannah and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Food is very nice and service was polite and quick. Bit too long of a wait for our table to be ready but the staff were apologetic and that was the only problem the whole evening. Good wine selection which was a nice surprise. Very pleasant evening to relax and price was about right for the experience. Will return

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

I can't recommend a meal and stay here enough! We had the carvery which was absolutely amazing!! Sat outside in the sun trap garden and loved the friendly service so much we stayed! Wendy checked us in and couldn't have been any friendlier, helpful & accommodating Loved our stay here and will definitely be returning

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Wendy and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team.

Another great stay at the bold hotel Southport Excellent staff spot less comfortable rooms with king sized beds in a great location Good food excellent bar with a massive choice of drinks and a great atmosphere

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team.

Had lunch st Bold Hotel. Lord St today Worst meal I've ever had. The carvery meal very disappoimting. Parsnips so hard I could not cut them with the knife The roast potatoes hard and cold. Meat tough and cold. Service awful Never again.

Stayed here many times over the years , we really lol forward to staying here , the staff are great and the hotel is very clean we will be back very soon , good menu choice and. good bar choices . The hotel is isn a great location

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team.

Fantastic day .from start to finish service was absolutely brilliant Lucy our waitress is a credit to you . Told us about what was special for the day checked after each meal how was it.very attentive ,we will go back again and hopefully Lucy will be our waitress again . I would highly recommend The Bold to pop in for food , a big Thank to the chef the Lemon tart was fabulous. Well done to all staff very polite.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to Lucy and the rest of our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team.

Reception was excellent The food was good Would've stayed longer if I could because the hosting was good I will for sure be back next time mainly for the waitress Would like to get the number of one of the waitresses her name is Ellie……………………..

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for your wonderful review, I'm a very glad you had a nice time, unfortunately i can't give you Ellies number. See you again in the future. The Bold Hotel

Superb Food. Called in for Lunch and was very impressed. Staff friendly and helpful. We had a Carvery and mmmmmmm deliciously good Wife said it was the best she had ever eaten. Would highly recommend this but the alternatives on the menu looked just as appertising

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a lovely review, its nice to read you were very impressed. Nice to feel appreciated isn't it. We look forward to seeing you again in the future. Kind regards Kelsie and all the team, at The Bold Hotel

lovely stay in an elegant and inviting hotel. Helpful and attentive staff: nothing too much trouble. Receptionist Wendy was extremely friendly and made us feel very welcome. will definitely return. Worth noting there is no lift although staff willing to assist with luggage.Breakfast and carvery fantastic.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review, it is wonderful to read you found the hotel inviting and our staff were helpful and attentive. We look forward to seeing you again in the future. Kind regards Kelsie and all the team at The Bold Hotel

Stayed Friday and Saturday. Really nice hotel in a great location. The room was very comfortable well decorated and clean. What made our stay was the staff who were all friendly and helpful Looking forward to another stay !!!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us such a wonderful review. I will certainly pass your comments on to our team! It is great to hear you enjoyed your time with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team.

Had lovely cavery meal very generous portions. Very nice staff served by a lovely young lady called ELLIE. Stayed here several times before is a great place.rooms lovely.breakfast great will definitely visit again.

Beautiful hotel staff lovely, nothing is too much trouble. Great party, relaxing atmosphere , lovely carvery , resonable price drinks, reception very welcoming .would visit again. Thank you all at the Bold hotel.

We had a fabulous stay at The Bold Hotel. The room was beautiful and the food was amazing! All the staff were great in particular Anne at reception was wonderful! We will be definitely returning! Would highly recommend it!

Had a fantastic stay here for 2 nights. The room was amazing, food delicious and staff were lovely, helpful and really made us feel welcome. Aimee and Ellie were the perfect waitresses. Thank you and we can't wait to come back.

Last minute booking for 2 days as a previous place fell through just as I arrived to Southport, I couldn't have landed on my feet any better. Quick and efficient check-in, they couldn't do enough for me. The food is delicious and the service I received throughout was always with a smile, no matter how busy they get! The room was stunning, very clean, although it was spacious which was perfect for me (I had alot of luggage), the room still has that cosy affect with a great view of the front. Very easy-going and perfect location on the main street. Close to bars, restaurants and shops! Thank you for a brilliant last minute stay! Would definitely recommend!

I booked a impromptu night away with my boys ,I chose the The Bold because we'd stayed in the sister hotel last year (lord street) and really enjoyed the food at The Bold and wanted to be in one place with being on my own with children. We wasn't disappointed the staff was super friendly from the off, Joe meeting us at the door and helping us with our luggage, then Anne on reception checking us in. The room was nice all the mod cons. The evening meal was fabulous and Joe once again making a huge effort to make us feel welcome. Breakfast lovely, good service and friendly staff also serving us. All round a lovely little trip to the seaside. Thanks everyone at The Bold, we will be back.

What a fantastic place! An excellent boutique hotel, bar and carvery. Beautiful decor. Fantastic, friendly and helpful staff everywhere. Situated in a great part of southport. We have decided within the first hour we will be returning again soon, for the incredibly attentive staff, great atmosphere and just such a lovely place to stay.

Stayed at the Lord street hotel but had breakfast & evening meal in The Bold hotel there sister hotel I would recommend staying in the bold the food was amazing service amazing Ross the Manager was very helpful and a really lovely man who went out of his way to make our visit really special We've booked for March as was so impressed with the staff & service we received would give 10/10 if I could xx

I have to say our stay at the Bold was fabulous, we literally needed a place to stay to break up our journey between our Kent and Southport return trip though our experience was more akin to a luxury mini-break which was a lovely bonus. The whole team were welcoming and inclusive in the way they Looked after us, we really appreciated our stay.

Very nice experience, Tasty roast, cooked to perfection, Friendly staff, clean tables and toilets Dogs allowed in an area next to the bar, A good selection of drinks and cocktails, We was very happy with the meat and vege of the roast dinner, Will happily visit again

My husband and I celebrated my 70th birthday here at The Bold and enjoyed a fantastic meal. The food was excellent, piping hot, well presented and delicious. We returned the day after for another treat of Afternoon Tea. It was superb! An array of delicious sandwiches and cakes were served to us by the most attentive and friendly staff. Nothing was too much trouble. We will definitely return soon to sample the mouthwatering carvery and hospitality. 10 out of 10!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. We're so pleased we got to be apart of your 70th Birthday celebrations! It is great to hear you enjoyed your time here with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

What an amazing place! Clean, tidy and the staff can't do enough for you. Nothing is too much trouble just wish we had booked for longer. We would highly recommend this hotel and are already looking forward to our next visit

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Mum and I thoroughly enjoyed our rustic afternoon tea, there were plenty of sandwiches (plain sandwiches at our request) and lots of delicious sweet treats with a nice cup of coffee. The ambiance was lovely and Ellie was attentive, polite, pleasant and an asset to the team. We would certainly be visiting again.

The Bold Hotel is perfect if you want a hotel which pretty much ticks every box; with a great Bar, fab food, comfort of rooms, good location but above all, they have the most genuinely amiable and helpful hotel staff who were attentive at all times. Excellent value for money too.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Staff very welcoming friendly and attentive as well as attractive haha! The room was so clean and luxurious with a beautiful view of Lord Street, just a little on the noisy side at night but guess that's just what to expect on a main street with many bars etc to choose from. Breakfast delicious and very generous portions. Overall a very nice stay!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Booked one night at the Bold with other members of my family, enjoyed it so much we stayed an extra night everything you could possibly want from an Hotel, lovely staff, great food, comfy beds and everything immaculate , the receptionist Anne was so lovely and helpful thank you everyone at the Bold for a wonderful break

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Anne and the rest of our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Stayed overnight for the first time in Southport. We made a wise choice in selecting The Bold hotel which lived up to expectations. Warm reception from start to finish. All staff from reception when booking in and out to the restaurant were very polite and attentive. We ate dinner and breakfast in the hotel. The food was freshly cooked, hot ,tasty and plentiful. Which is difficult in its self in satisfying everyone's taste. The plates were going back to the kitchen empty. We could not fault the cleanliness or the comfort of the bedrooms. We slept really well. Now looking forward to our next visit

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

We had a really nice two days at the hotel, not stayed here before and was pleasantly surprised. Decor in the room was very tasteful and although the room was ‘Cosy' it had everything we needed including a fridge we could not ask for more. During the evening we decided to try out the restaurant downstairs. Food was beautiful and service was good. Breakfast served in the restaurant below and was excellent. Full English was a good size. Special mention to Lynton, who was so professional and very polite. He was very helpful and served us both days at breakfast. Anne on the hotel reception was a lovely lady and also very helpful. We look forward to our next stay here.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Lynton, Anne and the rest of our team. It is great to hear you enjoyed your stay with us and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

I had high expectations for this hotel due to the fabulous reviews, and a rating of superb on booking. Com. Me and my partner came for his birthday, I always research hotels before I stay. I could see the main problem was parking, so I was expecting to have to park of site. When we arrive there was one space left but a car had parked over two spaces, I rang the hotel to explain only to be told the car was one of the directors of the hotel, I was not happy with that at all, when we checked in excuses were in abundance. When we entered the room it was freezing, it had been snowing, when I checked the radiator it was off? The throw had questionable stains all over it and had seen better days. I also questioned the room as we had booked a superior double. The room was very small, so I can't imagine what a cosy double looked like? We decided to not complain at this point because the attitude of the staff was not the best when we checked in, we just wanted to enjoy my partners birthday. We went downstairs to the pub, a bit overpriced, but could not fault the staff. The next morning I woke up started to get ready I noticed while having a wash there was toothpaste all over the toothbrush pot, I never use them good job because when I looked in it it was full of gunge, not very covid secure! I then noticed a cup on the side of the dressing table it had half a cup of tea in it, I know it wasn't ours because we only drink coffee, I checked our cups they were still clean and untouched. On realising some one had been in our room after we had checked in and had the complacency to leave a half drunk cuppa in my room, with covid about I was fuming. I went straight to reception to complain only to be told, ''oh it was only me'' by a maintenance man. Well that's OK then!! I also showed them the toothbrush holder full of other people's toothbrush juice, all I got was OH WELL, everyone's standards are different REALLY! I felt like they just thought I wanted an upgrade. My partner also complained when we went down for breakfast this is when we spoke to Ann, she was helpful and did offer an upgrade which we refused as did not want to have to move everything. They did give us a complimentary breakfast instead. In the Sunday morning there was a very unpleasant smell of sewerage in the bathroom we were glad to be leaving. Oh just to add insult to injury one of the cleaners had a choice word to call me as I passed by. I just feel our complaints were not taken seriously and if you read most the reviews on here if you do leave a negative review you get a sarcastic comment. You need to listen to all your customers !

Kelsie B, Other at The Bold Hotel, responded to this review
Firstly, I would like to say how disappointed we are that you did not enjoy your stay at our hotel, we do thank you for taking the time to write this review and will try to address all the issues you have raised, I apologize that this may be quite a lengthy response, however I do feel that all your comments should be responded to. Parking, yes, we do have limited spaces within our car park, (this is always explained on the courtesy call prior to arrival), but are fortunate to have alternative parking around our hotel, that our guests can take advantage of, so doesn't tend to cause us or our guests any problems. You have mentioned about a particular car on the first evening was taking up two spaces, we did try to explain to you, that this was a courtesy car that had been dropped off by a transporter, yes for the use of the director, who was in a meeting that couldn't be disturbed and that at this stage the director wouldn't have been aware that the car was taking up two spaces, this was not an excuse, it was fact, we directed to a car park 100 yards from the hotel in which you parked with no problem. On entering the room, you advised it was ‘freezing', with all our rooms, they all have individual radiator thermostats to enable our customers to control their own room temperatures to their own individual requirements. You mention that there were stains on the throw and that it had seen better days, we replace our throws every 6 months or earlier if required and are regularly cleaned, although if you say there were stains, we do apologize and will certainly look into this further along with the glass in the bathroom as we agree this is not acceptable. Moving on to the half cup of tea. When you went to reception to complain, our maintenance man happened to be present, he took full responsibility for this. On doing his daily room checks (I would like to say that this was before any check ins so whilst the rooms were empty) had taken his drink with him, he had mistakenly left it in one of the rooms, but unfortunately due to amount of rooms he had checked, was unable to remember which room he left it in, again agreed unacceptable, but this was a genuine mistake and he apologized profusely, the apology was heard by various members of staff within the office behind reception at the time. In respect of you booking a superior room, I would ask you to recheck your booking, as you actually booked a deluxe room and complained to our reception team on reading our reviews, we seem to give upgrades to people, so why hadn't we provided yourselves with an upgrade free of charge. Where possible we will always upgrade our guests where we can, but this is not guaranteed. Unfortunately, on the evening you arrived we were not able to do this as we didn't have any available, although as mentioned in your review, the following morning we were in the position where we could upgrade your room, but you refused. Although I am pleased that you both chose to accept a complimentary breakfast as a way of an apology for the other issues already raised. The following morning you have mentioned the smell of sewerage, I am disappointed that this wasn't mentioned to any members of staff at any time of your stay. This is not anything that has ever been raised before and on checking the room and bathroom have not been able to come up with anything. You mentioned that you chose our hotel through recommendation from your ‘boss' and the reviews we have already received. You even went on to say they must all be ‘fake', I'm sorry so was the recommendation from your ‘boss' also fake'? I'm sorry to have to say this and you might say this is a ‘sarcastic comment', but we feel that we should be able to also defend ourselves where required. I can assure you that all complaints are taken seriously, hence why we answer every review we receive. We welcome all reviews, whether positive or negative as this helps us to learn and improve. We do however feel that when comments that are raised are not justified, we should be able to respond to them in a truthful and honest way. Regards, All the team

Excellent New Year's Eve Gala dinner with The Jersey Boys. Staff, food and service all excellent. Can't recommend enough! A wonderful evening. The staff really are brilliant and they smiled all night. They clearly enjoy working there Well done to all!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your evening with us! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Visited the Bold on a Sunday afternoon. Decided to have the carvery. Good choice of meats and can particularly recommend the roast beef which was perfectly cooked stll pink and tender. Excellent choice of vegetables including dauphinoise potatoes, roast parsnips, peas, carrots, broccoli to name but a few! Service was excellent with lovely waitress Charlotte and Ellie. Will definately return

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Charlotte, Ellie and the rest of our team. It is great to hear you enjoyed your Sunday lunch and were so well looked after! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

Just back from a lovely couple of days stay at The Bold,lovely room on the front,although if you want a quieter room,stay at the back of the hotel,busy road and music was on quite late with the odd couples argument outside thrown in LOL,the staff couldn't have been more helpful and a big shout out for Louis in the bar,restaurant,what a lovely happy,smiley girl,nothing was too Much trouble for her,food was gorgeous as well and close to everything,a return visit is on the cards.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Lois and the rest of our team! It is great to hear you were so well looked after! We look forward to seeing you again soon! Kind Regards, The Bold Hotel Team

Absolutely fantastic new years eve party ,the staff are so professional and really friendly the food was delicious and the Jersey Boys were so good they got everyone up on their feet dancing definitely be coming back soon

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you enjoyed your evening with us! We look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

We have just returned from the New Years Eve Jersey Boys Tribute Act function which was fabulous! Excellent food, excellent efficient service, great bar staff, fabulous entertainment! I would highly recommend and will definitely book again for next year, plus, after attending tonight will be booking in again for their other tribute nights! Well done and Thank you to all the wonderful staff x

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you were so well looked after. It's great to hear you will be returning for our future tribute nights! We definitely look forward to welcoming you back again in the future! Kind Regards, The Bold Hotel Team

As first time visitors to Southport we were very pleased with the Bold hotel. it is ideally located on the main street and within easy walking distance of the local attractions including the promenade.. The staff were first-class, friendly and helpful and the hotel itself is really nice with good sized rooms and very clean and well decorated.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. My favourite part being 'staff were first-class' - I certainly agree! I will ensure I pass your comments on to our team. It is great to hear you were so well looked after and enjoyed all aspects of your stay. We look forward to seeing you again in the future! Kind Regards, The Bold Hotel Team

We had a family gathering here for nine people. All the rooms were spotless and the beds very comfortable. An excellent choice on the breakfast menu and the food was served quickly by really attentive staff. A great hotel to stay in. Highly recommend it. There's also a car park minutes away which charges £3 for all day parking. We paid £6 leaving the car overnight then spending the following day in the town.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you were all so well looked after. We look forward to seeing you again in the future! Kind Regards, The Bold Hotel Team

We had eight family members staying overnight at the Bold Hotel for a pre-Christmas get together. Rooms were first class, good breakfast and friendly, cheerful staff. Would highly recommend the Bold Hotel.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to our team. It is great to hear you were all so well looked after. We look forward to seeing you again in the future! Kind Regards, The Bold Hotel Team

Stayed a few days with friends as a break before Xmas Really impressed with this hotel Beautifully decorated throughout with great staff in all departments The bedrooms are lovely with everything you'd expect We had a very slight problem in the room but was quickly and professionally dealt with by Anne in reception within minutes of speaking to her Bar staff friendly and Sonia who cleaned our room was lovely The breakfasts are excellent with a good choice of hot and cold food We had the carvery in the evening which was really good too Would definitely recommend The Bold if staying in Southport

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to my team especially, Anne and Sonia. It is great to hear you were so well looked after! We look forward to seeing you again in the future! Kind Regards, The Bold Hotel Team

Stay here all the time and joe who works the night shifts is amazing he has a laugh with us every time and makes us feel so welcome! Also Wendy on reception your staff are fabulous thankyou! Rooms are always immaculate :)

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Joe, Wendy and the rest of our team. It is great to hear you are always so well looked after! We look forward to seeing you again in the future! Kind regards, The Bold Hotel Team.

Checked in with a lovely warm welcome with Wendy on reception . We received a complimentary upgrade also which was very nice . The staff are really friendly and the Bold Hotel is probably one of the best hotels in Southport. The Bold itself has memorabilia of Red Rum and other famous horses and races . Lovely and clean also . Highly recommend.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. I will certainly pass your comments on to Wendy and the rest of our team. It is great to hear you were so well looked after! We look forward to seeing you again in the future! Kind regards, The Bold Hotel Team.

Finished the night off with a few drinks at the bold. Our all time favourite place. So relaxed and peaceful. Staff are always helpful offering new drinks haven't had before. Lovely Christmas decorations very welcoming the Christmas spirit

This hotel exceeded all my expectations I loved every moment of my stay and will definitely return there. The staff were caring and efficient. It was beautifully decorated for Christmas. The location is great. The food was also very good I really loved my stay

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you for taking the time to leave us a wonderful review. I will pass your comments on to the team. We look forward to seeing you again in the future, All the team at The Bold Hotel

Our room change due to poor standard of the first room was obviously not communicated with other staff as another guest entered our room! We were only staying one night but were disturbed by housekeeping in the morning over an hour before check out! The room was nice and clean however the blinds were broken, did not close properly, the tv aerial had issues and the water pressure of the shower was appalling. The shower head did not fit in the holder also, it was just hung over the temperature control.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you for taking the time to leave us a wonderful review. I will pass your comments on to the team. We look forward to seeing you again in the future, All the team at The Bold Hotel

We always call in here to have a drink and a catch up with friends. The staff are very friendly and are always helpful. We decided to eat here the food was excellent. We had fish and chips, gammon and I had a a sandwich from the carvery which we all enjoyed.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you for taking the time to leave us a wonderful review. I will pass your comments on to the team. We look forward to seeing you again in the future, All the team at The Bold Hotel

I contacted the hotel late on a Saturday evening as the hotel I was staying in for work had no hot water. Thankfully they had one room left and Wendy couldn't have been more helpful. She was so warm and friendly when I arrived, and the room was absolutely beautiful. Shame I was only there for one night. Wouldn't hesitate to book again! Thank you Wendy.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you for taking the time to leave us a wonderful review. I will pass your comments on to the team. We look forward to seeing you again in the future, All the team at The Bold Hotel

Called in for a carvery at dinner time twelve o'clock today and the food was disgusting obviously left overs from Sunday night food stale not fresh and cold. Supposed to be roast potatoes hard as rocks meat totally dried up. The quality of a meal should be freshly cooked everytime before it is put onto the pass and more so if it is at twelve o'clock sitting. We have been before but we will.never go again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Afternoon, Thank you for taking the time to leave us a review. I will pass your comments on to the team. I can only disagree with your comments I'm afraid as everything we do IS cooked fresh to order. All the team at The Bold Hotel

We had a meal in the bar, the place looks good but the food was a let down. It was only pub food to be honest but restaurant prices. The staff didn't seem to be trained not giving us cutlery or condiments. The night was also disappointing due to a group on the next table shouting to each other spoiling the atmosphere for everyone in the area. The staff played Happy birthday for one of the group far too loud. Maybe it was to compete with the noise they were already making. Not for us!

Great location on main street, great staff, every where was spotless, good service. Nice breakfast . Nice room comfy bed. Free wi fi. Week stocked bar All staff nice and helpful, car park for a few cars, or can get a discount on other if theirs is full. What more do you want

My room was upgraded on arrival the room was stunning and very clear with all you would need for the stay. The only thing missing was a bottle of water. The reception staff were very friendly and accommodating, service was excellent. Food a very good choice and service was excellent. Breakfast again great choice and the service was excellent. Would not hesitate to stay here again

Our room was immaculate, all modern,clean,fantastic breakfast, smiley happy staff. Pub downstairs was lively, but didn't effect any noise in our room. Everybody was asking if we needed anything and always happy. Definitely stay again soon. Carpark is small,but loads of parking areas behind Hotel,so no problem

We had stayed at The Bold some years ago and enjoyed it then, but it has now been refurbished and what a great job they have done. As all the reviews state the staff are amazing. From Reception to whoever, no one can offer a better service. So friendly and efficient. If I am honest I had gone off going to restaurants and hotels this past year as I found there was no pleasure with certain attitudes. So this has put my faith back. Which is a good thing. We were very pleased to be upgraded and the room was outstanding. A lovely bathroom and such a great bedroom. I asked for high floor and quiet location and they obviously went out of their way to consider my request as it was certainly everything we wanted. The food at The Bold is excellent and the atmosphere in the bar and restaurant is the best. We were visiting friends and relations for a few days and staying at The Bold certainly made our visit. To be Very Highly Recommended. One last thing, we were sent an email that suggested we could check in on line the night before we travelled. I thought this was very good as when we arrived there was no form filling etc. Great organising.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a fantastic review. My favourite part is: As all the reviews state the staff are amazing. From Reception to whoever, no one can offer a better service. So friendly and efficient. If I am honest I had gone off going to restaurants and hotels this past year as I found there was no pleasure with certain attitudes. So this has put my faith back. Which is a good thing. My team work very hard and our main goal is always to make people feel so welcome, so this is greatly appreciated to see it noticed. We look forward to seeing you again in the future! All the team x

Ive always liked it here, always full of character. The cavery is very gd. Lovely restaurant and bar. Staff friendly. Lovely outside area in summer. Wil be back again soon, and we come all the way from wigan, for the nice food. Everything very clean too.

We stayed at the bold hotel for a family birthday the staff here are fantastic the room was very modern & clean would highly recommend this hotel check in was smooth & the staff went out there way to make sure we was enjoying ourselves & everything was OK.

After all the lockdowns, we finally got to have our Ladies Night @ The Bold Hotel, we weren't disappointed from start to finish, Jeanette organised everything for us even accommodated Vegetarians etc… for our meals. Our night went with a Bang absolutely loved it , the tables set , the service was amazing. Can't thank everyone enough for accommodating us all & there was 94 of us. We will definitely be booking another one again , so thank you again from the bottom of my heart .

Just food and a full house of carveries. Standard price (at weekends) £12 and Small/OAP for £10 (naively I thought OAP was a cheaper price for "standard"). Still with Covid around us it was a trip to the carvery where someone else serves you behind perspex screens. Choice of 3 meats and around 8-10 vegetables. All well cooked though the server struggled with the smallish plates. Anybody who wanted sprouts got just 2 of them!! Tasted good and the staff and venue were both very good. Served Moretti so already a good start. Had been recommended to come here and I can recommend too. Plenty of non-carvery options too typically between £10 and £17. Limited on-site parking.

Friendly staff great food with wide and varied menu alongside carvery option. Nice clean room just the job for our one night stay. Modern shower nice toiletries and central location ideal for the beach and other amenities. Reasonably priced.

Fantastic hotel in Southport. This was not my first visit and it won't be my last. The hotel rooms are modern , clean and have everything you need. The breakfast was excellent with a large selection to choose from. My evening meal was very good I had a Carvery but they do also have a lengthy selection of other meals. What really stands out are the staff. So friendly and helpful. I certainly will be back.

we had our small intimate wedding meal at the bold 2 weeks ago, following our wedding ceremony at Southport Town Hall. The staff at the bold were absolutely brilliant. The service was first class, the food was outstanding. We booked two rooms, accommodation was very good, very comfortable rooms. The breakfast was extremely good and the man waiting on at breakfast was very attentive. The bold is our go to place when visiting southport and it has never disappointed us ! Thank you to all the staff for looking after us on our special day.

A group of us visited The Bold Hotel on Sunday 31st October for the Sunday Carvery. I have visited this hotel on several occasions.All staff were very attentive and friendly.The only bad thing I have to say is that the food was only lukewarm everything else was lovely. I would definitely come again.

My husband and I were without water in our home and needed a quick night away. We had stayed previously at The Bold and loved it and thought, that's the place to go! I'm a travel agent and somehow had booked the wrong hotel and booked The Lord Street Hotel instead of the Bold. When we arrived at the Bold, Wendy was so very kind and advised that we were actually booked across the street! We would have been OK to go across the street but told her how much we loved The Bold so she was able to switch our stay for us and give us a lovely room. That is what customer service is all about. Kind, helpful and definitely a lifesaver after a few days without water!! Thank you Wendy and the lovely staff at The Bold! I'm from the US and when family comes to stay, there will be no other place for them but The Bold!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a wonderful review. Its always a pleasure. Take care and hopefully we shall see you soon, Kelsie B and all the team x

We wanted a Central Southport hotel, close to the station in case we needed to go into Liverpool. The room was comfortable and the fittings modern, unlike some older hotels in Southport where not all the rooms have shaver points, with good quality ingredients in the breakfast offering and a pleasant restaurant menu also available.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a wonderful review. Its always a pleasure. Take care and hopefully we shall see you soon, Kelsie B and all the team x

Lovely welcome from check in staff, very modern,contemporary,comfortable room, good food and great location for shops, bars and lake for nice walks. Polite and cheerful staff. Brilliant place to stay.

Went to the hotel for a sunday lunch medium size carvery at £12 per head was very disappointed the veg were so hard you couldn't get your fork into and the gravy was like wall paper paste also cold plates so will not be returning.

We had a lovely lunch at The Bold Hotel for my Dad's birthday. The service was excellent throughout and the food was perfect. Nothing was too much trouble and every request was met with a smile (we have a baby). Special mention of Jack who picked up it was my Dad's birthday and surprised us all with a cake and sparkler. This meant so much to him, we have recently had some bad news about his health and it was lovely to see him happy. Well done to the team. We will be back soon x

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a lovely review. It was a absolute pleasure, i love the photo! See you again in the future, Kind regards Kelsie Buck

Well situated and very clean modern hotel. Bedroom was immaculate and spacious enough. Staff from start to finish were helpful welcoming and attentive. A very happy atmosphere and we were well looked after during our visit. Breakfast and dinner were good with an extensive menu to choose from. Great value for money and definitely a place all of us would return to again.

Kelsie B, Other at The Bold Hotel, responded to this review
Good morning, Thank you for taking the time to leave us a wonderful review. It really is appreciated and we look forward to seeing you again in the near future, hopefully Christmas! Kind regards, Kelsie Buck and all the team x

We are regulars at the Bold, usually for drinks. But decided to try out the carvery for Sunday lunch and take our family. We weren't disappointed. A choice of 3 meats and several different delicious vegetables and 3 kind of potatoes. Yorkshire puddings were the size of saucers and the whole meal was absolutely delicious. A choice of 3 different size plates and definitely worth the price of the meal. Staff at the Bold have always been polite and helpful and todays visit was no different. Special mentions to Chloe and Ross who were attentive and very pleasant!

Kelsie B, Other at The Bold Hotel, responded to this review
Good morning, Thank you for taking the time to leave us a wonderful review. It really is appreciated and we look forward to seeing you again in the near future, hopefully Christmas! Kind regards, Kelsie Buck and all the team x

such an amazing night for our engagement party the staff made it look absolutely amazing food was gorgeous and the staff could not do enough especially kelsie who put so much effort in to making the room look amazing howard was amazing also food was fantastic thankyou so much

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a review. It was a pleasure and we look forward to seeing you again in the future! Kind regards Kelsie Buck

Went here for drinks and ended up coming back for a meal. It's a great modern restaurant, helpful and friendly staff and the food was great, infact we came back the following day for breakfast which again was a pleasant experience. Also dog friendly which is perfect for our little daschund! If we ever visit southport again we will return and even stay in their hotel as I can only assume this would also be great!

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you so much for taking the time to leave us a review. It was a pleasure and we look forward to seeing you again in the future! Kind regards Kelsie Buck

Fantastic hotel great location food and cocktails amazing Anne and Megan made us very welcome we will be back again hotel very clean and tidy comfy seating inside and out we had a great 5 day's stay with friends

Kelsie B, Other at The Bold Hotel, responded to this review
Thank you for taking your time to leave us a review! We look forward to seeing you again in the future, hopefully Christmas! Kind regards Kelsie Buck

We were welcomed to the hotel by Anne and Louise the friendly receptionist's Location of hotel was excellent, on Lord street ,short walk to pier and attractions, Room was clean and tidy and bed was very comfortable, room would benefit with air conditioning as it was facing the sun and got quite warm throughout the day . Hotel had a bar/restaurant which was available to non residents, food was very good and no shortage of it, only problem we had was that the constant music was a bit loud. Car park is very limited but we were told that the hotel had an agreement to use another car park close by. All staff were very friendly and helpful, all in all a very good 2 day break.

Kelsie B, Other at The Bold Hotel, responded to this review
Good evening John, Thank you for taking the time to leave us a review. We look forward to seeing you again in the future! Kind regards Kelsie Buck

Very good stay hotel well decorated and very clean. Food well presented and tasty. Staff friendly and accomadating. Would recommend and would return in future. Had a really lovely break to celebrate our anniversary.

Kelsie B, Other at The Bold Hotel, responded to this review
Good evening! Thank you for taking the time to leave us a review! It is appreciated and I am very happy you enjoyed your anniversary! Kind regards Kelsie Buck

We had booked a meal for 56 people in the banqueting suite. The staff couldn't have looked after us any better, from my initial enquiry to the evening of the event. The room was beautifully presented and the service was very slick and professional. Most of all, the meals were of the highest quality enjoyed by everyone. It goes without saying that we would recommend The Bold without hesitation. Thank you to everyone for making our evening so enjoyable.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening Paul, Thank you so much for doing us a review. It was a pleasure to run your event with my colleague Lois and the rest of the team. You and your guests were absolutely wonderful, which makes it enjoyable for us also! We hope you return next year and we look forward to seeing you again! Take care, All of us here at The Bold Hotel! Kelsie & Lois

Had a two night stay in the superior king room. Excellent room. Lovely large room well furnished with en suite. Everything was clean, tidy and well presented. Lovely soft towels along with dressing gowns. Breakfast was a choice of continental, full English or both and was tasty and plentiful. The hotel in general is a well presented building with a well stocked bar. Staff were always welcoming and friendly. Parking at the hotel is limited to a small number of spaces. We arrived early in the day and didn't have trouble getting a space. All in all, we had a great stay and enjoyed ot very much.

Kelsie B, Other at The Bold Hotel, responded to this review
Top notch! That's what we like to see! I am extremely glad you enjoyed your stay here with us! We look forward to seeing you again in the future, Kind regards, Kelsie Buck

Stayed at The Bold last weekend with group of friends. The room was lovely and clean, the staff were so helpful and the food was delicious. The reception staff were excellent and so friendly too. Love this hotel, the drinks are not extortionate prices and there's a real buzz to the place. Lovely seating area outside and a great place to people watch. We will be back!

Kelsie B, Other at The Bold Hotel, responded to this review
Hello Cazpalms, Thank you for taking the time to leave us a 5 star review. It really means a lot to us! I like your comments "There's a real buzz!" We look forward to seeing you again in the future! Take care, Kelsie Buck

We took breakfast here from the Lord Street Hotel opposite. Full breakfast was included in our room rate. The two establishments are sister hotels. We were very impressed by all the staff we met on both mornings we ate there, This is a young team who are courteous and professional and look very happy at their work. What clean loos too! Fabulous. We had croissants from the buffet and full English on day one and on the second day my husband had a breakfast barm and I had poached eggs with avocado and tomatoes on bloomer. It was all tasty, delicious and very well served. My poached egg dish was the favourite. The dining room is bright and clean and has a racing theme. We would certainly return. Thanks to the team and sorry for being unable to name names.

Kelsie B, Other at The Bold Hotel, responded to this review
Good Evening Lottie! Thank you for such a wonderful review! I love a good actual read! My favourite bit must be "We were very impressed by all the staff we met on both mornings we ate there, This is a young team who are courteous and professional and look very happy at their work." This will make everyone's day! As you can imagine, there's a lot of critics these days. We hope you return in the future and we look forward to it! Take care, Kelsie Buck

This review is difficult to write as there was a mix of experiences during our stay. Some staff were absolutely excellent and were brilliant in their approach, particularly the hotel reception staff, the senior restaurant staff and some of the younger waiting staff, but other staff, possibly new to the team lacked detail. They were not fulfilling orders, were not looking out for people trying to catch their attention, and most importantly not up-selling. We could have easily bought more drinks if there had been that attention and I didn't hear them offer sweets to anyone. How much money is that lost overall? The room was well decorated and bed very comfy with great pillows. Again some details lacking, like our room still had the previous occupants' dressing gowns in them that had been used, a shelf missing in the wardrobe area meaning lost hanging space, and a lack of explanation on how to actually get the bathroom mirror on. The room.and general decor of the hotel was lovely overall. The breakfast was delicious but the evening food did not match the standard at all. It was mediocre at best. Poor and unimaginative vegetarian options. It was suffice but completely and utterly forgettable, as were the puddings. Overall the price is too high for the quality. Great potential but details lacking and they need to sort their daytime and evening service out both in terms of training newer staff and getting the quality of food improved.

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a review. Sorry to read you felt some negatives. You can imagine, after this year, including the impact of the pandemic, we do have to train new staff. In which we are doing and they are all doing very well. I'm sorry to read you thought we were 'utterly forgettable' and 'unimaginative'. But I do disagree with this. The menu does state that "All dishes are cooked fresh to order, so if there are any dishes you would like to be altered to your vegetarian or vegan requirements please just ask'. I hope you give us another try and we look forward to seeing you again in the future. Kind regards Kelsie Buck

In three days at this hotel and paying over £500 for the privilege I would expect to have first class food and service. This is as far from the expectations as you can get. Food was not fresh and on one occasion it was not cooked thoroughly. Completely spoilt what should have been a celebration weekend,

Just returned from a much needed night away and our first stay at The Bold. The location is excellent. The Team were friendly and welcoming. Lovely atmosphere with the outdoor seating area. Our room was comfortable and clean Bed was really comfy and we slept well. Overall we had a lovely stay and would definitely return at a future date.

When my wife and I entered the Bold Hotel Restaurant, Bold Street, Southport last week, we did so as a Christian couple who do not frequent public bars, but were curious as to whether or not we could find a good meal there, so we ventured to the door. Immediately, we were met by a young, neatly dressed Floor Manager called Joe, who very politely addressed us and offered to show us the restaurant section of the Bold Hotel. The section we entered, was spotlessly clean, and divorced just enough from the long main bar of the establishment to allow us - two seniors - to check out the menu, and see if we wished to eat there. The young professional was extremely courteous and well mannered, as he sat us down in a quiet corner and explained in detail the menu available for that evening. We were delighted to discover that there was in fact a very appetising Carvery Meal on the menu: turkey, Ham, and beef; roast and mash potatoes, a choice of vegetables, and the most savoury tasting gravies on offer. With the young man's polite and courteous skills, plus what was on offer, we just could not resist having a meal there. Needless to say, we enjoyed the good food, served in a most comfortable atmosphere (goodly oldie music from the 60s and 70s) so much - the we booked a the same table for the following evening meal, and enjoyed another terrific dinner and the best of professional, friendly, company staff. General Manager Kelsie, waiters Jack, Linton, and Chole - were most attentive before, during, and after the meals. A wonderful dessert of Strawberry pie and ice cream topped off the beautiful dinning experience for us, and made us so welcome there at the Bold Hotel Restaurant in Lord Street, Southport. A BIG THANK YOU, to Joe, Kelsie, Jack, Linton and Chloe, for making this staycation couple to tourists feel so very welcome there in Southport. Well done! Senior TripAdvisor Reviewer 'Fatherandhusband'

Kelsie B, Other at The Bold Hotel, responded to this review
Good afternoon, What can I say? THANK YOU!? It is so nice to read a review like this. You have literally reviewed everything! I will make sure all my team reads your review as it will certainly make their day. My team said it was a pleasure to have you with us and we definitely look forward to you returning in the future. Kind regards Kelsie Buck

Booked for a one night stay after visiting family in the area. Wendy was the friendly face behind reception and immediately made us feel welcome. She directed us to local car parking that was secure and at a good price as there is limited on site parking. Room was comfortable with everything we needed and a nice bathroom, although water pressure was a bit low! Excellent breakfast choice served by efficient friendly staff. Will definitely stay again.

Kelsie Buck, Other at The Bold Hotel, responded to this review
Good afternoon, Thank you for taking the time to leave us a wonderful review. Wendy is a real asset to my team. We look forward to seeing you again in the near future! Regards Kelsie Buck

Had a carvery but not that nice if I'm totally honest,meat was quite tough (the beef and ham) price was reasonable but the same can't be said about the desserts way over priced for what you get. The staff were really nice

Kelsie Buck, Other at The Bold Hotel, responded to this review
Good afternoon OkieDokie1, I'm sorry to hear, you thought it was 'ok'. I am happy to hear you thought the staff were really nice. We have very good feedback towards our Carvery, so I will look into this for you. Kind regards Kelsie Buck

Perfect stay at the perfect hotel. Staff were excellent throughout, from reception to restaurant nothing was ever too much to ask. Even on a week night it was clear the welcoming atmosphere would be more than suited for families, as it would a getaway with friends. Will definitely be returning!

Went for a run to Southport stopped for lunch lovely looking hotel inside & out greeted as soon as we sat down took our drink order. Brought menu & left us to chose 2 of us chose the carvery & one had Fish finger sandwich. I had small carvery but still a very generous portion of my chosen veg. All our meals were delicious & service was excellent provided by Chloe. Would recommend on service & food x

We stayed at the The Lord Street Hotel had breakfast here absolutely lovely with lots of tea and coffee. I did mention like my tea, breakfast bit warmer got all sorted. Staff could not do enough for us. Would like to say to Lucy your manners and personality is fab. Lynton your so friendly and Carlos and other staff. Hope the staff I have mention gets recognition. See you all next year.

We have eaten in the Bold for Friday lunch, and what a wonderful experience. We chose the carvery which was delicious and plentiful, excellent value for money! We were served by Grace. Nothing was too much trouble; she was polite and attentive and a crefit to the hotel. We will definitely be returning, thank you.

We came over for a carvery after hearing great reviews from friends. We where not disappointed! A special mention to Ella and of course the Chef who cooked delightful food. The food and drink came on time and an excellent meal out!

We visited here for a meal on a weekday afternoon. We sat outside and ordered drinks and food. Waiting staff were quick enough to take payment for the food but that was the only thing they were in a rush for. Food was nice enough, but for a hotel which is trying to position itself as a higher end option in Southport (and charges accordingly) it lets itself down in a few really basic areas which is a real shame. Food was delivered to table and was warm but not hot…. There was no cutlery - waited a good few minutes for the cutlery to arrive after we asked for it during which time food was now luke warm. Asked for vinegar and sauces and it didn't come until we asked again and waited for another few minutes. Side orders were missed off the order for some reason… by the time someone came back from checking where they were we had virtually finished our meals. ‘Large' fish and chips was not large… I'd hate to see the normal portion. I hate moaning and don't normally leave negative reviews but stuff like this really ruins eating out for me and I hope some simple changes can be put in place by the management to rectify these issues. Maybe it was an off day(?) either way we won't be rushing back anytime soon.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good evening Calvin, Thank you for taking the time to leave your feedback. I will certainly address this with the team and discuss your comments. I do have to agree with you, maybe it was an off day, as I promise you, we push to be nothing but the best. If you would like to discuss this further with myself, please email me kelsie.buck@mhalg.com. Kind Regards Kelsie Buck

Just had meal at this hotel meal great but got cheese board couple of pieces of cheese and some crackers and couple of slices of bread cost £25 totally not worth it must have cost £5 if that disgraceful

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good evening, Thank you for leaving a review. You said you had a Great meal, which is brilliant to hear! I have looked through your bill on our system and spoken to your waitress and it seems, you were charged for a Cheese platter, but received a individual cheese board, (Dessert for one). I can only apologise, this is definitely a genuine and your waitress can only apologise. I'm guessing you only noticed once you returned home on your bill. Can you please email me your contact number, so I can give you a call direct. Kelsie.buck@mhalg.com Kind regards Kelsie Buck

Beautiful rooms that have been refurbished, and were spotless, hotel staff were amazing and attentive to all our needs and requirements, evening food was excellent and good value, breakfast was included and choice and variety was very good. Possibly only complaint was noise from Pub across the road, however, our room was directly opposite, and this died down around 2330 hours. Reception staff were lovely, and helpful

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good evening, Thank you for taking the time to leave your review. I'm glad to see your happy to return. It is very nice to read your comments after such a tough year for the whole world, its great to hear, its "The simple things in life, done beautifully!" We look forward to seeing you again in the future and if your only flaw was the noise from a bar across the road, we must be doing something right! :) Kind Regards Kelsie Buck

The first impression of the Bold is the staff, without exception they were all genuinely friendly and efficient. We opted for the Sunday Roast. We went for the small option, it was amazing and I don't think they could have fitted anymore on the plate if they had tried. The generous portion of Beef was the finest piece of Beef I have ever had. This place is a gem, staff, food and ambiance. Not to mention exceptional value.

Had a fabulous 3 night stay at the Bold hotel. The staff were very friendly and helpful. Louise on hotel reception was so knowledgeable and helpful, she went and stood in a car parking space in the rain, enabling me to retrieve my car from a disc zone. She then carried our bags to our room. Breakfast was great, a varied menu with extensive choice. We ate in the hotel every night, staff were so helpful and ensured you had drinks and what you needed at your table. Food was very good and a great menu. Will definitely be back for another stay

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good evening, Thank you for taking your time to write such a positive review, its a pleasure to hear you will be back! As a team we always aim to go above and beyond to ensure our guests have the best experience they can possible have. After a challenging few years for the industry, it's very rewarding to read your 5* review. We are looking forward to seeing you return in the future, maybe even Christmas! Kind regards Kelsie Buck

Lovely hotel had carvery very good value great service .Definitely go back service was excellent. Staff freindly helpfull you can sit our side to eat Great menue lots of choice have a children's menue very clean Great choice of drinks well priced

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 838josephineo Thank you for your recent visit, I am pleased you will definitely return and that you found the service excellent, and the staff friendly and helpful, also the carvery good value. We look forward to welcoming you back again very soon, thank you. Kind Regards The Bold

It was a fabulous 2 night stay,fabulous staff,food room was out of this world,would definitely stay again,and recommend anybody to stay there.The outside area was such a nice place to sit and chill have a drink food and watch the world go by.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear dianek2002 Thank you for your recent stay at The Bold, I am pleased you enjoyed your time with us and that you found your room out of this word! I will certainly pass your comments onto all our fabulous staff, thank you. We look forward to welcoming you back again very soon. Kind Regards The Bold

Walked past many times and just glanced, so we called just for drinks. It was really nice both inside and out. Given the food we saw being served, we will definitely be dining here on out next visit to Southport.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Micky270566 Thank you for your recent visit and review, I am pleased you called in for drinks and we certainly look forward to welcoming you back again very soon to dine with us. Once again thank you. Kind Regards The Bold

Lovely hotel, bedrooms beautiful and extremely clean, the evening meal was gorgeous also our breakfast was yummy, presentation very good and all the staff were brilliant, nothing was to mush for them hope to go back soon X

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear caroleevans0 Thank you for your recent stay, I am pleased you enjoyed your time with us and found your room beautiful and extremely clean, I will also pass your comments onto the Head Chef about your yummy breakfast and all the staff, thank you. We look forward to welcoming you back very soon. Kind Regards The Bold

Met up with some friends for a group booking at the restaurant over weekend. Only down side was slow drinks service to being with (only blip in the evening) but food arrived in good time and all together, good effect given the large group. Nice surprise put together by the team to end the evening.

The hotel has a number of pluses with the excellent customer service being at the top of the list with a special mention for Ann - she was the perfect hostess on the reception great smile and very helpful. All the staff were great. The room was decorated to a high standard and the venue overall is in a great location. The breakfast needs a mention too… Tasted great and very filling… we will be back!!!!!

My cousin and her husband booked for me and my husband to have a night away to celebrate our Silver wedding anniversary. The Hotel was spotless. Food gorgeous and staff were amazing and could not do enough for you. We had the best time and would definitely stay again. Would highly recommend.

It is never good having to write a negative review about a business but hoping that owner will may take this on board and improve services. 1) drink orders - were taken 10 mins after arrival, another 10 mins to tell us at certain beer was not available. 2) starters - nice and well presented but no cutlery or staff around to ask so had to seek these out ourselves. 3) mains - gammon steak both very dry and burger was burned beyond belief. Asked for a stake knife for gammon steak as couldn't cut through through. Waitress advised didn't have any. Asked someone else and got one. Chips undercooked. Looked to be frozen and not hand cooked. Partner eaten Yorkshire Pudding from Carvery burger, the bun and some veg. Friend managed a few bites of gammon steak then left it. Meals also came out at different times. Staff apologised, offered tea and coffee or dessert but by then the damage is done. £6 taken from bill which didn't justify quality of food provided. Looks to be a number of reviews advising issues with food and service - we wish we had read these first. We were in the previous evening having drinks and at first view food looks amazing. This establishment is not cheap but you would be better paying for a half the price meal in Weatherspoons. I think management and owners needs to support staff a bit better in order to improve food and services.

Stayed at lord street Hotel in Southport, and used the sister hotel for dining which is directly across the road. Main meal was below average, a simple fish sandwich and it was so greasy with hardly any fish, mainly greasy batter, chips are terrible quality. My son had the carvery, meat was so dry, Yorkshire pudding burnt and dry. We had breakfast included so was hoping for a bit of a better experience in the hope last night's meal was a one off, unfortunately not, the sausages had definitely been there hours or warmed up from the day before, they seem to make their toast and leave it in the warmer, this just snapped in half and crumbled. I will definitely not be returning, and suggest they change their chef.

Called in for something to eat.we we're going to have the carvery but could see the Yorkshires were rock hard so ordered steak ciabatta from the menu.had to scrape the mustard off the bread there was that much on.the service for drinks was very slow.every time we ordered a drink it took over 10 minutes to arrive.we don't mind waiting if it's busy but 4 staff n only 20 customers.on one round we ended up going to the bar asking for our drinks n they had been poured n were stood there round the other side of the bar n the girl said oh I thought the other girl had brought them to you so we refused the flat Guinness.if the service was quicker we would have had more to drink plus the wasted Guinness.the staff are costing you money.maybe better training or someone older on the shift to organise them.

I enjoy my visits to the bold over many years . the decor is great , staff friendly and polite. clean rooms , all very good. unfortunately the catering side is a different matter.catering manager in wrong job. food cold and yet parts were black. looked and tasted awful. even the tea was cold. I am sure with the right catering manager and someone who can cook it could be back to the standard I know it can achieve. hope to stay again soon with superb food? ps have used the catering on a few recent ocasions so is not just one ocasion .

The Bold is very easy to find and had some free parking spots at the rear . I am not very good up stairs so when we reported to reception on the irst floor the receptionist noticed my struggle and offered to move our room from the top floor to a room on the first floor and this was a great relief for me. The staff are so kind and helpful we soon felt very much at home. We had a light lunch in the restaurant and it was good quality the only problem was the time it took for the bar to serve the drinks. Our room was clean and fresh and we had a great night sleep. On checking out we were made to feel realy special by Wendy and she sorted some help with our case down the stairs much appreciated. I would love if a lift could be made available to the rooms but it is still woth the trouble. Many Thanks

We were a group of 8 for a 70th birthday luncheon. The birthday girl was late but the carvery stayed open until their arrival. Service was second to none. The staff were super attentive, nothing was too much trouble. For the best service and value for money go to "The Bold".

We stayed at the Bold hotel 23rd and 24th July. This is a lovely hotel, rooms are great,clean and comfortable. Reception staff have been fabulous Wendy and Louise on check out today are helpful and professional. We all found every member of staff polite and they certainly do their best for you to enjoy your stay, working very hard. The area is lovely and near to all attractions. Food is to a high standard and great selection of drinks. We really enjoyed our stay and we would always stay here again when in Southport. Thank you for a great break, my 8 year old son had a great time and loved the chicken wings yummy.

The bold hotel is a modern classic hotel .. upto date rooms , cleaned to a high standard. The reception staff are very helpful especially Wendy who couldn't do enough to help. When we went the weather was very hot , extreme heat, with no air conditioner in rooms we only had a fan , which wasn't enough to help cool room , but on asking for another Wendy had one to us very quickly.. helping us a little but room still very hot and stuffy . There didn't seem to be enough restaurant staff.. so service for evening meal and breakfast was slow ..also orders taken wrongly resulting in having to wait for corrected order. But all in all a pleasent stay .. which why a four out of five stars.

To Jeanette Gordon, Events Organiser. Dear Jeanette, Now all the dust has settled and Val and I are home from honeymoon, we can write to you and thank most sincerely for the magnificent effort and success you and the staff at the Bold Hotel put into making this, the most memorable day for us and also all our guests on July 9th. The table setting, the attention to detail, the magnificent meal and wine, the expert service from the staff gave us all a wonderful day! Everyone commented on the excellence of the food, the service and the setting. Most said it was the best wedding they'd every attended! Would you please pass on our heartfelt thanks to your management team and all the staff involved on this day. It was a brilliant effort by all and all of us fully benefitted from the skilful organisation of this event making it a resounding success! Our very best wishes to you and your excellent team! Yours most sincerely, Charles and Valdeir.

Every July we go here when our friends from Scotland visit and we are never disappointed- food is on point - staff are so helpful and very friendly- it's just a great place to go and have a lovely meal and chill, food is big portions and great value - kids enjoyed their meals too.

Great hotel the reception staff Pam and the other lady's were so helpful couldn't fault the rooms the bar staff waiting on staff breakfast was lovley recommended this hotel only down part was no lift for my elderly auntie but we got there in the end thanks you all

My girlfriend had boiling hot chips dropped on her which has left her with burns. The manager refused to come out for fifty minutes. Then when one of them did come out they came without an accident book and retorted "Accidents happen don't they". Absolutely no apologies from the management. Extremely disgusted.

The staff are too busy, stood where you wait to be seated to be waved in the general direction of some tables. Went to sit at one and was ignored for 20 mins before giving up and walking out, staff serving tables around us, didn't even acknowledge us

Stayed for 1 night on the 4th of July. Louise was so very helpful, kind, efficient and friendly! I emailed regarding the parking situation on the morning of the 4th and she replied immediately. She made sure my reservation was intact and greeted us warmly. The room was fantastic! It was a hot night but 2 fans were supplied and the window had been left open to allow for circulation before our arrival. The bar/restaurant seemed a little confused. Plenty of wait staff but we waited for 30 minutes for 2 beers to arrive. It started to rain and it was a little choatic moving inside. People next to us had gone to restroom and their drinks were taken and table cleaned and other people sat at the table. Breakfast was OK. Another wait for someone to serve us breakfast. The hotel and stay were fantastic. Just need a little organization on the pub side.

There are good and bad things about our visit to The Bold. The rooms are good in that they are well looked after and well equiped. The bed was good and had good quality linen. The bathroom was good with a good shower. The pictures show how over the top the decor can be. We found it blingy and rather dark. We had a deluxe room but it was not spacious. However there is one major problem - the traffic noise. I found it impossible to get a good nights sleep. From about 5.30am onwards it was so noisy. After 3 nights I was glad to be leaving. Other hotels we have stayed at recently - both high end and normal - have removed a lot of clutter and furnishings while the covid problem is with us. They have also stopped servicing rooms to minimise contact. These measures have not been adopted at the Bold. Although it is called "Hotel" and we booked through Best Western, it is not a proper hotel. The Bold is essentially a pub/restaurant. There is no guest lounge if you don't want to sit in the pub. The bar/lounge is pleasant enough but it's still a pub. The food is good for a pub/restaurant but is limited in choice. It is not like what we expect as hotel chef prepared food. There are no specials or inspiring choices. At breakfast there is a choice of what you can have - but within limitations. This is probably not helped by the server being the only person doing the food. We witnessed a customer asking for brown toast and wes told she could have white or wait while he did some - because he was on his own. Some covid measures have been adopted, but there are improvements to be made. For example, at breakfast cerials are served in individual packets but milk is served in one big jug - so everyone has to handle it. Salt & pepper is still on the table for all to handle. I suppose this will become irrelivant when measures are dropped but covid is a problem in Southport with high numbers at the moment. After 3 days I was ready to go somewhere else to find the sort of options I expect from a hotel chef. The best thing about The Bold is its location, right on the edge of the town centre. Everything is within easy walking distance. There is very limited parking at the back of the hotel. So in summary, it is a well appointed hotel in a central location with limited food offerings but is spoiled for us by the traffic noise.

Called in for afternoon Cake and Tea,Service was Terrible and i do mean Terrible we waited 25 minutes for our order to be taken and this was only after i went to find a waitress, then waited another 20 minutes still nothing arrived so i finally found a member of staff to check where our order was she said she would check some 10 minutes later Cake arrived which i have to say was perfect however the Tea was cold and had to return it and was replaced I mean it is not a cheap place as 2 Teas and 2 cakes at a cost of £16.90 ,in my opinion our order had been ready for some time and just left on the counter or else it would have been hot,during this time others around us were also complaining about the service or should i say Lack of It,Never Again.

Very over priced hotel, breakfast hard and tasteless, windows not double glazed and broken window latches, charged for over night parking, mattress hard and pillows really hard and uncomfortable, good points, rooms were clean and tidy, nicely decorated, nice en-suit

Fantastic meal, which we asked the lovely waitress Olivia to pick. She picked us 2 random carverys. We played dinner roulette and now we are on to drinks roulette. Olivia has been fantastic!! As long as she doesn't bring me a cup of tea,it's a 5 star all the way! Brian and jasmine from room 11 originally from Stockport were the only things to ruin the evening. Let's hope they get over it..

Worst service in a bar ever. 30 minutes waiting for drinks after 3 attempts at ordering with staff. Walked out and left after talking to waitress who said she could not find our drinks order. Plenty of bars who need and deserve custom. Staff not bothered.

Excellent stay , went with friends, they have been before and said how nice it was and so right they were staff friendly and helpful , rooms are very nice too and comfortable .very clean , friends took me and my partner to celebrate my birthday meals are good ,Had a really good time plenty of restaurants and pubs in walking distance ,will defiantly be going back .

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Patricia G Webb Thank you for your recent visit with friends and choosing us to celebrate your birthday. I am pleased you found your room nice, comfortable and very clean. I will pass your comments onto all the staff, thank you. Thank you once again and we look forward to welcoming you back again. Kind Regards The Bold

Stayed with friends who liked Bold hotel and wanted to take us there, we really enjoyed it ,friendly staff lovely comfortable rooms and close to restaurant s and pubs thoroughly enjoyed it breakfast was good too. Just a walk away to beach .great few days away Night life was good , meals good

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Patricia W Thank you for your recent visit with friends and 5-star review. I am so pleased you enjoyed your time with us and found your room lovely and comfortable, I will pass your comments onto all the staff, thank you. Thank you once again and we look forward to welcoming you back again. Kind Regards The Bold

Stayed in room124 in the Lord Hotel and ate breakfast and evening meal in The Bold. The superior room was lovely, it consisted of a lounge, bedroom and large bathroom with a walk in large shower. There was an extremely large wall television in the lounge and a wall television in the bedroom. It was decorated beautifully and was extremely comfortable including the double bed. The room is on the top 3rd floor with a view of the main street, The Bold Hotel and trees which are lit up in the evening....very pretty. I cannot single out one particular staff who was very good to us because all the staff we came in contact with were professional, friendly and couldn't do enough for us, including the room cleaning staff. I would recommend both sister hotels and their staff to anyone wanting a stay in Southport.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear GOODNIGHTDIZ Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time in both hotels, especially room 124, I will pass your comments onto all the staff, thank you. We look forward to welcoming you both back very soon, thank you once again. Kind Regards The Bold & Lord Street Hotels

First visit and certainly be returning .Great Hotel . Excellent cheerful ,friendly staff . Tasty food .fantastically clean ( and I looked closely as its a bugbare of mine is cleanliness ) honestly can find no faults at all here . Love the area outside . Special mention to Georgia who was serving in the restaurant area . Great customer service .lovely smile and helpful tip re cocktails list !! Also to Louise and Anne who gave a warm friendly service on reception . Thankyou ladies .And indeed to all the staff all 10/10.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Carol S Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us and found the room fantastically clean, also that you found the food tasty. I will pass your comments onto Louise and Anne at reception, and certainly to Georgia for her great customer service, thank you. We look forward to welcoming you back again very soon. Once again thank you. Kind regards The Bold

Lovely clean hotel in a great location, close to the town and bars. Rooms are really lovely, enjoyed our stay again, reception staff were very helpful and lovely. Sure we will be back again for a lovely stay

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Pam W Thank you for your returning recent stay and 5-star review. I am pleased you enjoyed your time with us and found the hotel lovely and clean, and in a great location. I will pass your comment onto our reception team. We look forward to welcoming you back again very soon. Kind regards Th Bold

The Bold Hotel is in a great location- very close to the seafront (although the sea itself is miles away at low tide!) and a great selection of bars and restaurants nearby. The staff really make the place - always friendly and very efficient, you'd never have known that they'd had a hellish year in the run up to it. Every single staff member was warm and welcoming, and we had great communication in the run up to our booking. The room was nice - cosy, but had everything we needed for our trip. A fan helped keep the room a bit cool, although we were lucky that the weather was around 20c as the window didn't open very far and it would have been a bit toasty at higher temperatures. Very comfortable bed, shower had great pressure and it was nice to have the waterfall/ normal shower options. We had both dinner and breakfast in the restaurant and the food's tasty and filling. Only downside is the limited parking, but that seemed to be the case for most hotels in the central area. Plenty of very reasonable on-street parking available - recommend you download the RingGo app before you go.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 286AlisonC Thank you for your recent stay and 5-star review, I am pleased you found the location of the hotel great, hopefully on your next visit the tide might be in or at least closer. Thank you that you found the staff warm, welcoming, and efficient, if they can be of any assistance, they are always happy to help and I will certainly pass your comments onto them, I will also pass you comments onto the Head Chef that you found the food tasty and filling. I am happy to read you found your room nice, cozy and very comfortable. We do have limited car parking as we are a central hotel, but this is never problem as there is a small car park a 100 yards away and also on street parking just outside the hotel, Thank you once again and we look forward to welcoming you back very soon. Kind Regards The Bold

Just spent Saturday night at bold hotel, what a fantastic weekend we have had. Our room was lovely and immaculate, the staff was so friendly and the food was amazing, I would definitely recommend staying there. We have stayed in numerous hotels in southport but the bold is the best, and we will always stay there now when going to southport.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear partnershiptraininng Thank you for you recent stay and 5-star review. I am pleased you had a fantastic weekend and found your room lovely and immaculate. I will pass your comments onto all the staff, thank you. We look forward to welcoming you back again very soon. Kind regards Th Bold

We had a lovely time in the Bold Hotel.The room was spotless and the food excellent.Thestaff were very helpful and would recommend this hotel.We will be returning in the future to Southport and will definitely stay at the Bold.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear tonyjB369BD Thank you for you recent stay and 5-star review. I am pleased you enjoyed your time with us and especially the excellant food. I will pass your comments onto all the staff, thank you. We look forward to welcoming you back again very soon. Kind regards Th Bold

Thankyou to all the staff for making our stay special in such hard times , however all staff made myself and my wife feel more than welcome ,always with a friendly smile and polite manner. The beds where very comfortable , with a lovely shower perfect for the two of us. Thankyou so much for a great stay and we look forward to coming again . Donald and Jacqueline.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Donald & Jacqueline Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us and found all the staff, welcoming, polite, and friendly, I will pass your comments onto all the staff, thank you. We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

Waited 20 minutes to be acknowledged with the rest of my group (4people). Staff coming outside and serving other tables, looking over at us and not coming over. We arrived at 6.15pm and eventually we got served. We had to call the bar phone from outside to get somebody to come to our table. The food came and was spot on but the one highlight of the evening was Georgia. What a fantastic member of staff! She was on the ball as soon as she saw an empty glass she asked if we wanted more, she didn't even serve our food but despite our table being cleared, she knew we ordered and asked if everything was ok with our food. Her product knowledge was great and recommended drinks for the group, and when we said thank you for her service, she apologied unreservedly for the slow start to our evening! This girl deserves a medal and a massive well done because staff like her are hard to find! Thank you so much! Xx

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear LeeJones1983 Thank you for your recent visit and please accept my sincere apologies over your wait in ordering, Georgia is one of our rising stars and goes that extra mile to make sure guests are served with a smile and in a professional manner, I will certainly pass on your kind comments onto Georgia, thank you. We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

Having stayed here many times in the past, it has always been highly recommendable. This times was even better if there were words to express just how good a hotel this really is. The rooms very very comfortable with lovely big beds and beautiful linen. There is always plenty of space and a feeling of real luxury. We have stayed in a few different rooms through the years we have been coming there. They are all very well appointed. There is nothing left to chance ,everything you need is already in the room . The staff are always excellent and strive to do their best for you at all times. Very pleasant and helpful at all times. I know manager Kelsie keeps her staff on the ball at all times. Full marks to her. But everyone seems to be very happy in their work. Which makes for a very nice working environment all round. Of which we the public benefit with an excellent hotel. Exceptional.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 12Rawsthorne Thank you for your returning visit and 5-star review. I am so pleased you enjoyed yet another stay with us, and that you found your room very well appointed and very comfortable. thank you for your comments about myself and I will certainly pass your comments onto al the staff, thank you. Thank you once again and we look forward to welcoming you back again. Kind Regards The Bold

Last weekend we had an amazing experience at the Bold hotel in Southport. The food choice was brilliant and it all tasted beautiful something for everyone including a great carvery. All The staff were so professional and friendly and couldn't do enough for me and my family. All in all really fantastic experience. Five star

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Alangrimbo Thank you for your recent visit and 5-star review. I am pleased you enjoyed your weekend with us, also you found the food brilliant and tasted beautiful. I will pass on your comments to all the staff, thank you. We look forward to welcoming you back again very soon. Kind Regards The Bold

The hotel is really lovely. The staff were amazing on the reception desk as well as the restaurant Chloe and Naimh were exceptional. The food in the hotel was also amazing we did eat many times there and had a lot of choice on the menu. Our room was on the top floor and has the weather got warmer the room got very hot even with the fan provided but the room was very modern and very clean. The hotel was very close to a lot of amenities and close to the front. We would recommend and would return.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear michelleK6114VK Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us and found the room modern and clean, also that you found the food amazing. I will pass your comments onto Chloe, Niamh and all the staff, thank you. We look forward to welcoming you back again very soon. Once again thank you. Kind regards The Bold

Clean bar area, covid rules carried out, waited ages to be served. No prices on the menu except carvery which was ok but veggies were hard and meat was dry. 8oz rump steak looked nice but again not priced on menu so was gobsmacked at the £28 cost - excessive! Handful of rocket and hard chips with cold onion rings. Heard the chef shouting from inside the kitchen, I presume he'd burn himself but not professional. Rowdy children allowed to run free in the bar area, chased by drunken mothers which was off putting. Changes needed

Excellent services and staff. Hotel and rooms lovely. Food was also lovely. All the staff was amazing throughout our 2 night stay. Hotel reception couldn't do enough and Olivia who waited on us all weekend was amazing. We will be back. Jo Sarsfield and John. Xx

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Jo & John Thank you for you recent stay and 5-star review. I am pleased you enjoyed your time with us and especially the food. I will pass your comments onto Olivia and all the staff, thank you. We look forward to welcoming you back again very soon. Kind regards Th Bold

We booked a table for 7:45 We were seated promptly but then waited 10 minutes for our order to be taken. We wanted the carvery burger, however we were told that carvery, meat, burgers and steaks were unavailable but from where we were seated we could see the carvery station fully stock and kitchen staff helping themselves to plates of meat then disappearing into the back area or kitchen. We said we'd have our drinks whilst we looked at the menu again. There didn't seem much else that we wanted. The waitress returned to say that the drink I wanted was unavailable. Totally disappointed that we couldn't have the drinks or food we wanted, we left. It was now well after 8pm and we had to find somewhere else to go. It is such a shame that this lovely place was so disappointing. Surely the menu should state what is available.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Lee W Thank you for your recent visit and review, and please accept my apologies that the carvery was taken off slightly before your reservation, The whole weekend was extremely busy and yes, we had sold out of steak burgers and fillet steaks. but still had a wide selection of other meats on the menu, including the sirloin steaks you were offered. From a menu which has 22 main and lite bite meals on to sell out of just 2 dishes is reasonable, as this was only due to the high volume of customers that had visited us and enjoyed their meals. The waiters do inform customers before ordering if anything is unavailable. I do wish you had spoken to one of the managers on duty, this would have given us a chance to rectify the issue. The staff you mentioned are Chefs who are working on food for tables that are being served at that moment in time and are certainly not just helping themselves. The Kitchen is catering for around 100 customers every 30 minutes and the chef keep checks on what orders are already in the system, so it was decided that the food that was on the carvery was need for the orders that where already ordered. I have checked with your waiter and the drink you requested is something we do not stock, we cannot serve something we do not have a stock of. I would like to invite you back so you can experience the first-class service and food we are renowned for and apologize again. Once again thank you and we do look forward to welcoming you back again very soon. Kind Regards The Bold

From the moment we stepped into the lovely building we were very impressed with all the staff. From the two receptionists who greeted us at the desk, to the waitress who served us this morning. ( Niamh) Nothing was too much trouble and everyone from the hotel went over and above. We certainly will be back. Thank you

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear jelland custard Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us and I will certainly pass your comments onto Niamh and the reception staff, thank you. We look forward to welcoming you back again very soon. Kind Regards The Bold

Great room but overpriced, no fresh fruit at breakfast, poor service at the bar in the evening, staff on duty seem to be overwhelmed and no system in place. Reception staff welcoming and efficient, breakfast staff friendly. Overall not good value for money.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear terri772 Thank you for your recent stay, I am sorry you felt your room was overpriced, when booking surely you look at the hotel and its rooms online and if you wanted a less expensive hotel then surely you would book that one, I have checked with the reception team, and nothing was mentioned during your stay or even at check out when the receptionist did ask you had you enjoyed your stay. I have looked at your reservation and the monies you paid are correct with the room and service you received, which did include an upgrade. The restaurant and bar staff where extremely busy that day, but still provided the first-class service we are renown for and were certainly not overwhelmed, they were just extremely busy. I have checked with the breakfast team on service that day and no fresh fruit was asked for, we do not put it out on the buffet to keep it as fresh as possible, had you asked they would have gotten you some. I would like to invite you back so you can experience our first-class service and food we are renown for, and I will personally make sure you receive it, thank you once again. Kind Regards The Bold

We visited on a Saturday night .. wouldn't go again with family but would recommend if you going out with a few friends. Have to say the waitress Ella was FANTASTIC! Very accommodating and polite. Your other waitresses should be more like her as not all of them were that great! My only real criticism was that the food was a bit salty .. apart from that was good.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear xcands10 Thank you for your recent visit, please accept my apologies that your Gammon Steaks was too salty. Gammon is normally a salty meat, so the Head chef does not add anything extra leaving it to the customer to add extra seasoning. I will pass your comments onto Ella, thank you. We do look forward to welcoming you back again very soon and with your family members. Once again please accept my apologies over your too salty Gammon. Kind Regards The Bold

Decided to revisit the Bold after more than 20 years! All COVID precautions in place, staff very pleasant and attentive and the food was excellent, served quickly and reasonably priced. I can recommend the Bold and will be returning when next in Southport!

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 949neils Thank you for your returning visit, hopefully it will not be another 20 years. I am pleased you found your food excellent, and the staff were attentive, we look forward to welcoming you back again very soon. Once again thank you. Kind Regards The Bold

I visited the bold last night for one of my first nights after the lockdown, i went with two friends and we where greeted by a lovely lady that sat us down in a covid safe area and took our drinks order The drinks and food was absolutely amazing and the staff truly took there time and looked after us so well!!!! The staff are truly amazing and work so hard, i will definitely be back again and again xoxo

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear MarkT3242 Thank you for your recent visit and 5-star review, I am so pleased you found the food and drinks amazing and that the staff looked after you, I will pass your remarks onto all the staff, thank you. We look forward to welcoming you back again very soon. Kind Regards The Bold

Lovely hotel, furnished well, room has everything you need. Staff and food lovely also. Location is perfect, short stroll to the front and all the shops, bars and restaurants all around you. We definitely be returning.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear SteveandSarah1 Thank you for your recent stay and 5 star review, I am so pleased you enjoyed your stay with us and you found the hotel lovely. I will pass on your comments to all the staff, thank you. We look forward to welcoming you back again very soon. Kind regards The Bold

Visited with my other half. It was a hot day and while I appreciate that establishments are busy currently the service provided was sub par. We expected a wait, however the temperament of our main server was not that of someone suited to a customer facing job. We finished our drinks and moved on.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Tonyaround Thankyou for your recent visit and please accept my sincere apologies. I am sorry to read your comments on your server, our staff usually get praised on their customers service. I wish you had mentioned something to one of the managers on duty that day. I would like to invite you back so you can experience the first class service we are renown for. Once again thank you. Kind Regards The Bold

Had an amazing day out with my work group and really enjoyed the hospitality and service the Bold Hotel provided, it was my first personal time here and first time being out since the lockdown and we all appreciated the quick, friendly & attentive service. A shout out to our waiter by the name of Brad who said he was new but could see he was giving it 100% and had great customer service and a helpful nature! Food & drink was delicious and the food presentation was really good! Cheers to the bold! keep up the good work guys. Keith

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Keith Thank you for your kind comments, I am pleased you visited us on your first time out since lockdown and you and your party enjoyed yourselves and had an amazing day, also that you found the staff friendly and attentive. I will certainly pass you comments onto Brad and all the staff, thank you. We look forward to welcoming you all back very soon. Kind Regards The Bold

Had a fab time at The Bold on Saturday! The staff were amazing - friendly, approachable and nothing was ever too much to ask! The food was delicious, lovely cocktails and a great atmosphere! Cannot wait to return

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 12ksp Thank you for your review and comments, I am pleased you had a fab time and found the staff amazing and approachable. I will pass your comments onto our Head Chef that you found the food delicious and to the all the staff, thank you. We look forward to welcoming you back very soon. Kind Regards The Bold

Popped in a were in Southport for the day, lovely lunch and coffee served by friendly staff. Well.The meal was cooked fresh and presented well, lovely fresh coffee as well. Well worth a visit if you are in the area.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Cockney-Reject-Uk Thank you for your 5 star review, I am pleased you enjoyed a lovely lunch and found the staff vey friendly. We look forward to welcoming you back very soon, thank you once again. Kind Regards The Bold

Brilliant. Staff are so friendly, and all very smiley and happy. Food menu had lots of choice. Which we were suprised at as lots of other venues doing limited menu. We enjoyed a cheese board between us. Very good value for money. Will be returning on the weekend.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Jackfr1956 Thank you for your recent visit and review, I am pleased you found the staff very happy and friendly. Also that you enjoyed the cheese board, I will pass your comments onto our Head Chef, thank you. We look forward to welcoming you back again very soon, thank you. Kind Regards The Bold

We were meant to be staying for Christmas and NYE. But NYE unfortunately didn't happen due to pandemic closure of everywhere. However, Christmas was the most magical time for myself and my family. I don't ever post reviews, but me and my wide have just been thinking back as we are excited for re-open. Hotel. Spotless and so luxurious. The wallpaper in the bedrooms is stunning, very classy. The bed, wish I could of taken it home. We enjoyed are Christmas lunch so much. Will definitely be returning and not cooking at home this year. My girls do gymnastics and the manageress was showing them some tricks, from when she was a gymnast. Never been anywhere the staff make the children feel so welcome. Thank you

Myself and family visited on Christmas Day it was 100/10, Niamh was lovely, always smiling and willing to help with anything we needed, made our day perfect, 5 stars to you all at the bold, thank you, can't wait to visit again

We had an absolutely fantastic Christmas Day here at The Bold. My husband & I thoroughly enjoyed ourself. We sat in the restaurant next to the fireplace (perfect for people watching! Haha) Although I am a little late at giving my review, all I can say is we felt very welcome... a home from home would be the best way to describe it!!!! We really had a great time thank you to all the team for making us feel so welcome and comfortable. See you next year. Elizabeth and Daniel.

Myself and all my Family including aunties uncles and cousins all decided this year to have our Christmas Dinner out We booked the Bold Hotel for our Christmas dinner. I can honestly say it was superb the food was excellent the staff were friendly and couldn't do enough We will definitely be back in the future Thanks to the team at The Bold

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear AsaMurphy1 Thank you for your recent review and for you and your family spending your Christmas Dinner with us. I am pleased you all enjoyed the superb food and I will certainly pass your comments onto our Head Chef and all the staff, thank you. We look forward to welcoming you all back very soon, thank you once again. Kind Regards The Bold Hotel

My family and I stayed at The Bold in December and had an absolutely fantastic time. The food was to die for. I went for a festive burger and my wife went for the Carvery! All I can say is it was beautiful, and the service we received from the staff was impeccable. They really made us feel special from the minute we arrived to checking out! We will definitely be returning as soon as we can!!! Big thanks again to all the staff - can't wait to return. The Jones family!

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear The Jones Family Thank you for your recent stay and 5 star review. I am pleased you and your family all enjoyed your stay and found the hotel fantastic, and that you dinned with us and tried both the Carvery and the A La Carte Menu. I will certainly pass your comments onto all the staff, thank you. We look forward to welcoming you all back very soon, thank you once again. Kind Regards The Bold Hotel

The staff were amazing and friendly especially Bonita who looked after us all on both evenings nothing was too much trouble. The hotel was immaculately clean, bed was comfortable, sheets were lovely and clean. We will definitely be coming to visit again. Thank you all so much. Sally and Dale (the bearded man in a dress ha ha)

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Sally & Dale Thank you for your recent stay and review, I am pleased you found the hotel immaculately clean and I will certainly pass on your kind comments to Bonita, thank you. We look forward to welcoming you back very soon. Thank you once again. Kind Regards The Bold

Me and my family decided after this year we deserved a treat so booked the hotel and Christmas dinner. I can say it was the best Christmas Day we have ever had! Food, service, atmosphere, absolutely brilliant. My whole family have asked can we go again next year. Merry Christmas

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Jackfr1956 Thank you for your recent visit and review. I am so pleased to hear you and your family enjoyed your Christmas Day Dinner with us, I will pass on your kind comments to our Head Chef and all the staff that it was your best Christmas Day. We look forward to welcoming you back again next year and hopefully sooner. Once again thank you. Kind Regards The Bold

Told there would be a vegetarian meal mini we had lunch at 4pm. After my meal was finished they bought vegetarian stuffing which was left. Went home hungry and cooked. Last visit to the bold. Spoke to someone in another table who will be giving similar review.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Robbo6215 Thank you for your recent visit and review, I have checked your booking and you pre-ordered 3 vegetarian Nut Roast accompanied with Vegetables, Potatoes and Vegetarian Gravy, Vegetarian stuffing was not mentioned, this was something you asked the Chef at the carvery to do for you, he did inform you that this would not be a problem but would be about 10 minutes and due to other members of your party still going through the carvery this was not an issue. This was brought to your table in slightly less time. Along with your starters and desserts if you had mentioned anything during your meal that you were still hungry, we would have gladly taken you back up to the carvery and offered you more food. Everyone else including members of your party did say how much there was and how much they had enjoyed it all. The table that was near your table did tell me how much they cannot wait to book for next year and have given us a 5-star review. I do sincerely apologize that you had to cook once you got home, but out of the 200 guests that dinned with us on Christmas Day between the 2 functions this is only negative comment. Your tables organizer did mention how much he had enjoyed the day. I would like to invite you back to the Bold, so we can offer you the first-class service and food we are renown for, Once again thank you. Kind Regards The Bold

Needed a get away so came here last Wednesday. Absolutely superb hotel, the rooms are quite brilliant. The food was great, the chips we had at lunch are to die for, Then at night I had a Carvery. I'd got a medium one, I dread to think if I'd got a large one, got loads & was great. Breakfast in the morning was one of the best I've had in a hotel. Hot & plenty, couldn't fault it. It was really nice & we stayed in the hotel the whole time. We've booked New Years Eve Eve & New Years Eve to go back again, quite brilliant. Should be a great New Year here.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear CarlDvs Thank you for your recent stay and 5-star review. I am so pleased you enjoyed your stay with us and found everything superb. I will certainly pass on your comments to our Head Chef and all the staff, thank you. We look forward to welcoming you back again very soon. Once again thank you. Kind Regards The Bold

Stayed Sunday for my wife's birthday stayed on numerous occasions before.Staff on reception very helpful and polite made us very welcome.Room was excellent.Eat in restaurant food was great.Really enjoyed our stay

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear C7531Zgaryf Thank you for your 5-star review and recent stay with us, I am pleased you celebrated your wife birthday with us and you found your room excellent and enjoyed the food in our restaurant, I will certainly pass on your comments to all the reception staff, thank you. We look forward to welcoming you both back very soon, thank you once again. Kind Regards The Bold

What an amazing experience, the team at The Bold are so friendly and really make you feel welcome. Popped in for lunch, and the festive menu is to die for....top quality food, surroundings and I really felt the team just can't do enough for you... definitely worth a visit.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Richard P Thank you for your recent visit for lunch, I am pleased you found everything amazing. I will pass on your comments onto the Head Chef and all members of staff, thank you. We look forward to welcoming you back again very soon. Once again thank you. Kind Regards The Bold

With all the covid19 restrictions the hotel had every covered for our safe stay, our room was spotless,the restaurant had great Safe distancing measurses in place but so smart you wouldn't realise they were there. Our only concern was the staff were a bit unsure of certain procedure, but with more experience and working with these conditions it will be come easier,

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Mrsmac83 Thank you for your recent visit and 5-star review. We are constantly training all members of staff in the ever changing regulations. I am pleased you found your room spotless and that the distancing measure where not over intrusive. We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

Lovely modern rooms fabulous shower and really comfy beds. We always stay at the Bold in Southport. It is so conveniently located for all the amenities. All the staff are lovely and nothing is to much trouble

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Carolyn Thank you for yet another stay with us, it is so lovely to welcome returning guests back time after time. I will pass on you comments to all the staff, thank you. We look forward to welcoming you back again very soon. Kind regards The Bold

We stayed here on Wednesday 12 November as we were attending a funeral in southport and had to be there at 8.30-8.45. All the staff were amazing and couldnt do enough for us. They were not doing meals in hotel of an evening re government rules but recommended take aways nearby and even set a table up for us upon our return so we could eat our meal. The next morning the breakfast was good and service again so perfect. They made our stay on what was a sad time with it being my husband mums funeral we were attending, a brilliant experience. Only 1 thing i could say re the family room was the kitchen vent must be by our room so when we opened the window it was quiet loud and the hotel was rather hot in the night. Other than that the room was perfect and really nicely decorated. Thank you to all the staff as you were all amazing.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear sarahhoare Thank you for your 5-star review, I am sorry to hear your visit to us was over such a sad occasion. I will pass on your kind comments onto all the staff, thank you. We look forward to welcoming you back again very soon over happier times, take care. Kind Regards The Bold

Me and my partner james stayed here last night... night before lockdown.. have to say such a nice hotel well worth money breakfast was delicious and even brought to our room will definitely be staying again and recommend to my friends.. the manager was so helpful to us also .

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good Morning Mikejane1878, Thank you very much for your review. We look forward to seeing you again after this second lockdown & hopefully see you return for Christmas. Kind Regards Kelsie Buck

Just stayed for a long weekend and really enjoyed my stay at The Bold. The staff were all friendly and accommodating, the hotel was clean and warn and most definitely making sure everyone stayed safe with the Covid-19 precautions. There were 2 downsides though, the small car-park (only fit for 8 vehicles) and no lift (thought I was fitter than I am) otherwise, great hotel in a great location.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good Morning Mikejane1878, Thank you very much for your wonderful review. We look forward to seeing you again after this second lockdown & hopefully see you return for Christmas. Kind Regards Kelsie Buck

My wife and I enjoyed a fantastic overnight stay at the Bold enjoying a sumptuous evening meal and plentiful breakfast! Our room was excellent and all the staff from reception to bar couldn't have done more to make our stay so enjoyable, nothing was too much trouble. Great ambassadors for Southport, will return soon! Thank you

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good Morning Mikejane1878, Thank you very much for your wonderful review. I am very glad to hear you and your wife enjoyed your stay. We look forward to seeing you again after this second lockdown! Kind Regards Kelsie Buck

From the minute we arrived it was lovely me and my mum had room 7 (this was a deluxe double room with a bath) we went bed breakfast evening meal the food was perfect and the room was spot on couldnt fault it at all. For the evening meal each person gets £20 towards mean this was more than enough.if I have just 1negative thing to say would be everytime I went out for a cigarette I would have to walk through the bar could of done with a little back door to go out of

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Good afternoon Jozernut, Thank you for your fabulous review. It really is nice to hear these wonderful comments during these hard times for everyone. We look forward to seeing you and your mum again in the future, hopefully see you return in December. Kind Regards Kelsie Buck

We had a lovely break in our current hometown. As we can't travel at the moment we decided to have a break at The Bold. We had a fantastic time. We booked the suite with a double whirlpool bath. Check in (with the lovely Anne) was easy and quick. A lovely relaxing room. Great dinner with excellent food and drink. Finally a great breakfast. Service was fantastic from everyone we encountered, and we couldn't recommend it enough.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear xBobcatx Thank you for your recent stay and 5-star review, I am pleased you decided to take advantage of the Autumn Offer and stay in your hometown. I will pass on you comments to Anne, our Head Chef about your Dinner and all the staff, thank you. We look forward to welcoming you back again very soo. thank you once again. Kind Regards The Bold

Spotless, really really friendly staff, modern, relaxing, perfect location, food delicious and they can't do enough for you. The team are fantastic. I can't wait to go back again. I told the waiter it was my daughters birthday so at the end of our meal he brought a slice of cake with a sparkler in it free of charge as a surprise x

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear ajshbaker Thank you for your recent stay and 5-star review, I am pleased yourself and your daughter enjoyed you time with us, and your daughter liked her birthday surprise, I will pass on your kind comments We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

From beginning to end the stay could not have been better, we arrived early and checked it was ok to leave the car (absolutely no problem) Friendly staff throughout, food amazing! Decor in the bar and restaurant done to a really high standard. Function room put to use as a cosy spot for drinks for residents, sister hotel across the road a sports and Irish bar also worth a visit, staff in both places seem to have the same friendly and approachable attitudes! Room itself spacious, well decorated, very, very comfortable bed and lovely powerful shower. Meant to use it as a base to explore Southport more so my only negative is felt far too comfortable and welcomed that probably spent more time inside than I would! We will be back, and if you've read this far down and were unsure you will not be disappointed! Thank You to all the staff who made it such a perfect stay!

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Hannah K Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us and found all the staff friendly, also that you visited our sister venues across the road, I will certainly pass on your kind comments to all staff in the three venues, thank you. We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

We stayed here on the 27th Oct 2019 for a night. Was upgraded to a superior room which was fabulous. Food was fantastic and staff were lovely. Will definitely be booking here again if going to Isle of whit

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Resort59509607358 Thank you for your recent stay and review, I am pleased the staff were able to upgrade you to a superior room. We look forward to welcoming you back again very soon. Thank you once again Kind Regards The Bold

This hotel is amazing! Stayed here for the weekend with my husband as a treat for my birthday. Check in was fast, reception staff Kat & Anne were so friendly, made 7s feel at home straight away. We stayed in room 3 overlooking Lord Street & what a beautiful room, bed was so comfortable, room spotless & the decor was gorgeous. We booked the Autumn deal Bed, breakfast & dinner & wasn't disappointed. Breakfast was tasty & plenty of it & served to your table which was a lovely touch, dinner was from the main menu & there was plenty of choice & again very tasty. The 2 beautiful girls behind the bar Neive & Kelsie were amazing nothing was to much trouble, always smiling, they helped make our weekend more enjoyable they are a credit to the hotel. All covid guidelines were covered however did not interfere with a fabulous weekend. We loved this place so much we have booked again for 2 nights at New Year. We would definitely recommend this fabulous hotel, if you've never been you must try it you won't be disappointed!

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Jayne T Thank you for you recent visit, I am pleased you took advantage of the Autumn Offer and found the hotel amazing and that you enjoyed your birthday treat. I will pass on you kind comments to all the girls, thank you. We look forward to welcoming you back at New Year if not sooner. Once again thank you. Kind Regards The Bold

My friend and I have stayed 3 times,super hotel. Friendly and helpful can not do enough. Rooms are out of this world.stay at this hotel,you cannot go wrong.food is good,good choice.tables outside for food drink.southport is nice place to see,lots of shops.Barbara and I,Irene love it

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Irene P Thank you for your recent stay and 5-star review, I am pleased you both enjoyed yet another stay with us, I will pass on your kind comments onto all the staff, thank you once again. We look forward to welcoming you back again very soon. Kind Regards The Bold

Me and my wife Karen spent 3 nights in the Bold hotel in Southport had a really nice time the staff were absolutely brilliant so friendly and helpful nothing was too much trouble had a couple of meals food was fantastic we will definitely be back thanks for a great break one of the best hotels we've stayed in 10 out of 10 to everyone who works there

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Dave & Karen Thank you for your recent stay and 5-star review, I am pleased you enjoyed your time with us, and I will certainly pass on your comments onto all the staff, thank you. We look forward to welcoming you both back again very soon. Once again thank you. Kind Regards The Bold

We stayed here for a night as a family and the hotel was absolutely spotless, gorgeous rooms and lovely decor throughout! Definitely worth the money we spent. Reception staff Anne was delightful, lovely and pleasant. Dining service poor, we got forgot about twice, first when ordering drinks we waited 20 minutes, then another 20 for them to arrive with starters arriving before drinks. The meals were served without cutlery so then had to sit and wait again whilst food went cold. Food was absolutely delicious though. Breakfast again was told we could sit anywhere, sat down waited 10 minutes to then be told we have to move to a different table for breakfast. Again food delicious.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 808samantham Thank you for your recent stay and review, I am pleased you found your hotel room spotless and the décor gorgeous, I will certainly pass on your kind comments onto Anne, thank you. Please accept my sincere apologies over your dinning experience, the hotels bar and restaurant was extremely busy at the time and due to current UK Government restrictions and guidelines, we unfortunately did have staff members that had to follow those restrictions. Breakfast was booked by yourselves for 10.30, at 9.45 the main restaurant was full and the waitress polity asked if you would like to take a seat in the bar area whilst she prepared you table. I am pleased you found your Evening meal delicious and you also enjoyed your cooked breakfast. Once again please accept my sincere apologies and we look forward to welcoming you back again very soon, were we will be able to offer you the 5-star service we are known for, thank you. Kind Regards The Bold

This hotel is fabulous! Nothing to much trouble Ann on reception cheeky smile very helpful .Tom the night manager was the hardest working person I have come across in any hotel. Rooms are spotless . refurbished to a very high standard .comfy beds and pillows a really lovely place to stay. Staff are amazing .would recommend this hotel to any one who wants a great place to stay .they looked after our whole party 100% and they are a fussy bunch .so well done The Bold Hotel

Great Hotel and the staff couldn't do enough for everyone ( thanks to Anne, Louise and a great job by Tom on the night shift and everybody else ) we've had a great stay and hopefully coming back again soon.

Staff amazing, extremely friendly and Covid aware. Safe atmosphere, only drinks but would recommend. Clean and very tidy. Social distanced very well. A great place to visit. Have walked past a few times but never been in. Highly recommend.

Excellent stay, comfortable room, staff helpful and friendly. Location good for promenade and shops. Will return and recommend. Car park only for 7 cars; alternative paid car park 100 yards up the road or paid parking on the road

Booked with much good anticipation , my partner wanted a surprise break . Hotel room average , as was the food and service. Southport is rubbish with a capital R....lord street full of charity shops , the rest shut . I'm sure the tumble weed will prevail soon Next time I will try Iraq

We had a lovely stay at The Bold. Louise and Beth on reception were so friendly and helpful. The rooms were big and clean and the location was perfect. We didn't try the breakfast but it looked nice and the bar staff were always smiling and chatty whenever we went downstairs for a drink.

i have had the most lovely time at The Bold, louise and Beth on reception were more than helpful, and so were tge waitresses and bar staff. The owners should be extremely proud of their staff and I intend to revisit. Thank you for making my stay memorable. Room was large and very clean with a huge TV and fridge.

We waited an absolute age for the food and the customer service was shocking. I really felt sorry for the young girl serving us as she had so many tables to cover. However the food was unbelievably good. The best burger ive ever had if im honest. I would of loved to of had a desert but we waited for over half an hour after we finished our main for someone to come and see us but they never came so we ended up just asking for the bill and left.

This hotel is in a great location with friendly efficient service. Comfortable and clean rooms and although I didn't use it the restaurant looked busy and fun. I only stated one night but will be sure to stay here again when next in town.

We walked in not really knowing what to expected, but were greeted at the door and taken to the bar. Served by a delightful bar man who promised us a great cocktail. And he delivered! Absolutely couldn't fault service, staff or the drinks. Completely turned our birthday celebrations around

My husband and I recently booked a couple of nights away at the Bold Hotel, Lord Street, Southport . We chose the hotel very carefully as my husband had been shielding and we wanted to ensure the highest standards of health and safety were in place . We booked the hotel through Booking. com and used the detailed safety procedures they advised were in place to make our decision . Regrettably many of the procedures were not in place and when I took the matter up with the hotel it would seem that some of them never had been . To future travellers I suggest you check with the hotel prior to booking to make sure your expectations can be met. In summary I feel the hotel was overpriced and the ratings for health and safety should be reduced

Best cheese board ever, even our afghan hound Frank enjoyed,customer srvice second to none,brill lunch thank you. Would reccommed to anyone and as a chef myself could not fault it. Weather made it pefect

Had been going regularly, but it has changed, ie the waiter was surly, the coffee was tepid the order was wrong and to top it all they tried to over charge us. As I said earlier we would go regularly, and all was good well looked after, but not going back now.

Small portions, overpriced food and drink, 1.50 for a lime and soda, nice environment though, very welcoming and friendly bar staff. Food was expensive for the portion size, however tasted quite nice.

Myself, husband and daughter stayed here , and was really impressed, the rooms were spacious and very clean, the staff are so friendly and checking in was excellent, we were really looked after by Louise and Kerry who couldn't do enough for us , and in our opinion sitting outside the Hotel having a drink is definitely the best place to sit in Southport, we will definitely be coming back here ,

The hotel gives a warm welcome on arrival, with nothing being too much trouble. Lovely spacious room, spotlessly clean. Bar provides a relaxed atmosphere with friendly staff and the food is outstanding! Would highly recommend.

My wife and I took advantage of the 2 course lunch for £15.00 each and was very pleased by the quality and amount of the starter and main course..was substantial and good quality..service was good also..a great deal of money was spent on the refurbishment of the hotel and is very good..a good place for lunch

Just returned from a lovely stay at the hotel, travelled as a family with 2 children aged under 12. Receieved a courtesy call prior to check in where I enquired about local leisure facilities and upon arrival we were offered complimentary swim at the Victoria Leisure Club, which was great. Rooms very clean and comfortable, staff helpful and friendly, well located and overall an excellent experience. Thank you

Called in for a midweek lunch and wasn't disappointed. Impressively presented food. Fabulous service by extremely friendly waitress. You don't need to move from your seat. Socially distanced tables, one way system in operation. Contactless payment standard. A very pleasant experience. Thanks, The Leachies.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear andypeach468 Thank you for your recent visit and review. I am pleased you enjoyed your experience. I will certainly pass your comments onto our Head Chef over the presentation of his food and also Chloe your waitress. We look forward to welcoming you back again very soon, thank you once again. Kind Regards The Bold

Dont bother coming if you want your food anytime soon. Food is nice but not worth the wait. Messed up our evening meal, mains before starters while waiting over and hour and a half. Same for breakfast waiting over an hour.

Returned to southport to visit and met friends for tea. Pleasantly surprised with the bold new look. The staff were very attentive and onfident, always checking on our needs. The food was ok, nice, nothing to complain about and quick. Great vibe, mix of people and busy in a good way. All round, a great night and we would return.

visited the Bold restaurant on Lord Street last Friday with my wife,a superb improvement of decor ,layout ,and ambience since the refurbishment.The food was excellent,and we were very well looked after by Chloe..whilst there we booked again for tomorrow night..we would definitely recommend a visit to anyone who hasn't yet been..

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 147regd Thank you for your visit and review. I will pass on your kind comments onto Chloe and I am pleased you found the décor and layout a superb improvement. We look forward to welcoming you back on Saturday night and again very soon. Thank you once again. Kind Regards The Bold

We stayed here for one night after it being recommended by a friend... hotel was lovely, bed was so comfortable. The electric went off in our room when we was getting ready but this soon got resolved by the lady on reception who was very helpful. Would definitely stay here again. Great location too

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear EmmaJane777 Thank you for your recent stay with us. I will certainly pass your comments onto Beth, thank you. We look forward to welcoming you back again very soon and please thank your friend for their recommendation. Kind Regards The Bold

We love the Bold and have stayed, eaten and had drinks here numerous times, so it was a given we would come here this visit. As with all venues, things are different at the moment. We sat outside and eventually our drinks order was taken. Then we waited. And waited some more. One large family gave up, their tray of drinks arriving after they had left. We got our drinks after 20 minutes. Apparently not enough bar staff on we were told. I'm sure the bold will iron the timings out to make service more swift. I hope so

The Bold Hotel On Lord Street Has A Great Bar And Restaurant And Offers A Fantastic Food And Drinks Menu.Housed In A Grade II Listed Building And Built In 1832 This Is A Great Place To Unwind And Spend Some Time Having A Drink Or A Tasty Meal From There Superb Menu.The Bold Hotel Has A Superb Multi-Roomed Interior With Lots Of Interesting Features Throughout The Bars Interior And Superb Seating Options'There Is Also Good Outside Seating Options For When The Weather Is Fine.When We Came Here We Opted To Sit Inside And After We Gave Our Track And Trace Details We Then Ordered Our Beers Which Where A Couple Of Glasses Of Guinness Which Where Well Served And Priced.This Is A Great Bar And A Bar We Visit When We're In Southport As The Beers Are Well Kept And The Main Bar And Restaurant Are Superb.Easy To Get To From Southport Train Station You Walk To Lord Street Turn Right Its A Seven Minutes Walk.(This Is My First Review Of The Bold Hotel). Opening Hours. Monday-Sunday-As Its A Hotel It Could Be Open Early And Shut Late.

We were very pleased with this hotel where we stayed in room 19. The rooms have recently been made over and everything felt fresh and new. The staff are super friendly and the bar below has a horse racing theme going on and is well styled. The clothes rail in the room doesn't really give enough clearance to suitably hang a mans clothes but for a one night stay this didn't really matter. It's a shame they didn't source a chair that would push fully under the desk top in the room which would have given a sense of even more space. The bathroom is large in room 19 and the beds and bedding were most comfortable. I would certainly stay here again. Good value.

Amazing place that I've only just started visiting. The staff are amazing, particularly niamh who looked after us all night and nothing was too much for her. Can't wait to come back and enjoy the food and drink again!

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear 1115556666 Thank you for your recent visit and review, I am pleased you found the staff amazing and especially Niamh, I will pass on your kind comments onto her and all the staff, thank you. We look forward to welcoming you back again very soon and thank you once again. Kind Regards The Bold

Nice hotel with few little minor problems like no menus for breakfast no offer of orange juice , but the rooms were lovely well cleaned , had food a drinks in bar both very good , id definitely stay again.

Visited the hotel with family including a 4 year old. We picked a late afternoon so as to miss the lunch crowds. On arrival we were greeted well and seated quickly. The menu was a bit confusing as prices were shown as numbers not currency and very small. We placed our order and after asking about how long we would have to wait decided to have starters and mains separately. It seemed strange to be asked but were assured the food was 'flowing'. Then everything went pear-shaped. We waited 45 minutes for starters despite enquiring after 30minutes. And all the food came together and was VERY hot, giving the impression the order had been 'lost'. No explanation was given except that they only had 2 chefs. The hotel wasn't full and we weren't the only ones complaining. On receiving the bill we enquired about some reduction due to the wait and our having to chase our food and were very abruptly and rudely told that we had had the government discount so what more did we expect. We paid and left. But will never be returning. Pity as the food was really good when we finally got it.

The Hotel is spot-on. The food lets down a litttle it could be appoved and menus. I got cold food so, I asked a celebrity look a like (Grace) waitress my food is cold eg: Chips,Onion rings . She took it back to the kitchen. When she came back with my food was hot no problems. The Toilets are clean and tidy with soap and hand zanitizer available. Social distances are deared to. The staff are friendly. Our waitress was Grace a very pleasent young lady with Chloe is a waitress and very Professional. All staff in the hotel are Professional to be fair. If you want see Catherine Zeta-Jones look a like go and visit The Bold Hotel Southport.

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear Roy R Thank you for your recent visit and review. Please accept my sincere apologies over the food. I am pleased that Grace was able to sort the issues you experienced this evening quickly and professionally, I will pass you kind comments onto her, Chloe and all the staff, thank you. Our menus are something we are amending constantly; we did change the menus not long ago to appeal to families and young professionals. We are considering a set menu for hotel guests and a more exclusive A la Carte option. Due to the eat out to help offer we was extremely busy this evening, thank you again for your visit and please accept my apologies. We look forward to welcoming you back again very soon. Kind Regards The Bold

I have stayed at the Bold 4 times now over the years. The changes since I last visited were a bit of a mixture to me. The room was lovely and the staff excellent, especially Bethany. However downstairs I remember a very pleasant bar and restaurant, that has changed including the menu. It now has a feel of a modern pub with a pub type of menu. In short this aspect has gone slightly down market. To summarise, the Hotel very good, the dining area not to my taste

Kelsie Buck, General Manager at The Bold Hotel, responded to this review
Dear jeffh27072018 Thank you for your most recent visit and thank you for returning for a 4th stay. I am pleased you found our new refurbished rooms lovely and the staff excellent, I will pass you kind remarks onto Bethany. As the restaurant was very busy with the eat out to help out offer, perhaps on your next visit it will be slightly quieter and have a different feel to it as the changes we have made are extremely popular with most guests. Once again please accept my sincere apologies and we look forward to welcoming you back for your 5th visit. Thank you again Kind Regards The Bold

We dine at the restaurant quite frequently and every time have had no complaints. HOWEVER last nights experience? Very poor.. The food was fabulous as always and cannot fault it, but on the other hand the service? Shocking. We booked and were sat down on a table which was dirty (considering current circumstances this is quite appalling especially when they were expecting us) the gentleman said “one moment as I grab a cloth” Another waiter was stood behind us and before we could even sit down he asked us for a drink order, we are all for quick service but didn't even have time to take my bag off! Starters plates didn't get cleared for 20 minutes even though the waiter was in and around our table almost always. Mains came, waited 10 minutes to get sauces which the girl said she was grabbing (had practically finished by the time they came) We had no check back and when plates finally got cleared we asked for the bill as the waitress replied “right away” 20 minutes past ... still no bill and not a waiter in sight! We decide after waiting for so long to go up to the bar. When getting to the bar there were FIVE members of staff messing with a birthday cake and some of them giggling about and trying to change the music, ignoring us each time they walked past. Working in hospitality myself, we understand it's a customers birthday and to make it special, but to forget about the rest of the customers? Not how it's done! We got to the bar and said we'd like the bill as have been waiting and all we got in response was “oh”. The waiter who served us we have never seen him before and although seemed friendly, service was very slow and overall poor. I mean 5 people to light some cake candles!? We are not the type to complain especially when it's a place we rate so much (USUALLY) but this bad experience has been a major disappointment.

We went to the Bold to have an evening meal and to support the Eat out to help out scheme and we weren't disappointed, all four of us enjoyed something different, clean, tidy and helpful staff, worth visiting

I came here this week for dinner, we had booked over the phone and sat outside. After our starter, we were met with 'Can you pay for your meal now' in a very abrupt manner. We explained that we were waiting for our main and they said they know but they want us to pay upfront. No other tables were asked this which was quite insulting, what if I wanted a dessert or wasn't satisfied with the food? When we paid we asked why and they said it's because they have had walk outs recently. We are always very polite to staff and would never dream of not paying but this service made us feel they expected us to walk out. The food was okay but we left immediately after as we felt we had be made to feel very unwelcome.

We had visited The Bold Hotel for a drink before and enjoyed, so this trip we walked up for another drink. We were told we could sit outside and someone would come and serve us. The tables were dirty from previous diners. We sat and waited for nearly 10 minutes. No one came to serve us, so we went inside to order. Staff were busy but chatting amongst themselves. Waited another 5 minutes to be served. We cleared the food plates off the table ourselves. A lot of staff walking around but didn't see them doing much. Such a shame.

We called in not long after lock down was lifted. The service was friendly and very good. The menu was extensive with lots of choice. Two diners had the chicken kebabs, one had a chilli chicken wrap, one person had a fish finger Sandwich and the other diner had Lasagne and garlic bread. All the meals were lovely with big portions and came quickly- great dining experience!!

Wow what a lovely place, very friendly staff, beer and cocktails vey good prices, highly recommend, will definitely come back here when in Southport, very relaxing ,not had food here, but looks delicious, carnt wait to come back here x

We called in here to have a drink. The service was excellent. We decided to have something to eat, we both had sweet potato fries and homemade onion rings which were excellent. Could not fault the service.

We have eaten twice now at the newly refurbished bar area. Pre and post lockdown. The bar area is lovely and staff very efficient. The food is very average at best. The first time I had the carvery. The food had clearly been under the heat for too long and I returned it. Decided to give it another chance post lockdown and ordered from the main menu. Food is overpriced and bland. We won't be having food again but will definitely call in for a drink.

Visited the bold on a partly sunny Sunday ,first time In over 3 months that I have been anywhere near a public house ,I was unsure a first how to go about ordering drinks but upon entering a member of staff informed me that it was table service only ,bit like Spain really ,all the staff we met were extremely courteous and professional the bar and outdoor areas were spotless and staff were sanitising tables after use ,all together a very pleasant afternoon will visit again ..