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Best Western Plus Hotel St. Augustine I-95, Saint Augustine

2465 State Road 16, 32092-0701, Saint Augustine, United States - Siehe auf einer Karte
Best Western Plus St. Augustine I-95 - Aussenansicht Das Best Western Plus St. Augustine I-95 ist ideal in Saint Augustine Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Dieses Hotel in St. Augustine, Florida, bietet eine großartige Lage, in Reichweite zahlreicher regionaler Attraktionen, Ausflugsziele und Veranstaltungen. Die Gästezimmer wurden modernisiert, und das freundliche Personal sorgt dafür, dass Sie sich wie zu Hause fühlen. Die Zimmer bieten Flachbildfernseher, kostenloses drahtloses High-Speed-Internet, ein eigenes Bad sowie Kaffeemaschine, Haarfön, Schreibtisch und mehr. Entspannen Sie sich in unseren neuen Queensize-Betten mit extra gepolsterter Auflage, oder wählen Sie eines unserer geräumigen Kingsize-Zimmer. Beginnen Sie den Tag mit einem kostenlosen kompletten warmen Frühstück, genießen Sie ein Bad in unserem Swimmingpool (im Freien), entspannen Sie sich in unserem Wannen-Whirlpool oder trainieren Sie in unserem Fitnessstudio. Nutzen Sie unser Business Center im Foyer zum Arbeiten oder für Privates. Beim Erwerb eines Tourpasses bieten lokale Sightseeing-Touranbieter einen kostenlosen Transfer vom Hotel zur Altstadt. Zwei Fabrikverkaufszentren sind weniger als 2 km entfernt, und Ausflugsziele wie das Castillo de San Marcos in St. Augustine, Ripley's Believe It or Not®, der „Jungbrunnen“ des Ponce de Leon sowie die Alligatorenfarm von St. Augustine sind nur wenige Minuten entfernt. An nahe gelegenen Stränden können Sie schwimmen, surfen, Haizähne und Muscheln suchen oder Tiere beobachten. Benötigen Sie einfach ein Bett für die Nacht? Wir sind der ideale Zwischenstopp auf dem Weg nach Daytona Beach, Orlando und Süd-Florida oder zu Zielen im Norden. NASCAR® Daytona 500, Bike Week und das Biketoberfest in Daytona sind nur 45 Minuten entfernt. Attraktionen wie die World Golf Hall of Fame mit IMAX®-Kino und die PGA Tour Golf Academy liegen an der nächsten Abfahrt im Norden. Kennen Sie dieGolfplätze „The Slammer & Squire“ und „The King & Bear“?Reservieren Sie noch heute zu einem günstigen Preis im Best Western St. Augustine I-95, und erleben Sie einen großartigen Aufenthalt in der „ältesten Stadt der USA“, mit nahe gelegenen Restaurants, Geschäften, Attraktionen und einer umfangreichen Ausstattung! Wir wünschen einen schönen Aufenthalt.

Best Western Plus

Hotel St. Augustine I-95

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Vorteile des Hotels

  • Kostenloses komplettes amerikanisches Frühstück
    Kostenloses komplettes amerikanisches Frühstück
  • Spa
    Spa
  • Freibad
    Freibad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Gebildet aus de 1037 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
514
Sehr gut
317
Befriedigend
115
Mangelhaft
52
Ungenügend
39
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
42
Familie Familie
401
Geschäfts-<br>reisende Geschäfts-
reisende
61
Paare Paare
413
Reisen mit Freunden Reisen mit Freunden
70
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"the room was awesome, the front desk was fabulous and the breakfast was terrific. We loved it"

5
Getaway4367, Charleston, South Carolina 02/12/2019

its and awesome place and it has everything you could ever need. We have stayed in St. Augustine for years every Thanksgiving eve and this hotel was the very best we have stayed at. Between the wonderful room, great customer service, and the best breakfast we will surely stay again.

"A Nice Nights Rest"

4
glasstitcher, Roanoke, Virginia 27/11/2019

Stayed here on our way from Virginia to Fort Lauderdale. The room was clean and neat. The bed was comfortable, and the bathroom well prepared. (4 sets of towels - 2 people!) Breakfast was plentiful with a wide variety of choices. All of the staff were nice. The only thing that might cause concern for some is that the shower water had a slight sulfur smell. I would not hesitate to stay here again.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We appreciate you choosing us for your stopover! A comfortable and well-appointed room is what you can always trust we will deliver. Our team will love to have you back and we wish you the best along your way!

"great halfway stop"

5
User 17/11/2019

pleasant staff who thanked me for being a rewards member upon checking in. Room was clean as was entire facility. Breakfast was fantastic way to start the day without having to go looking for a place to eat. Would deffinately stay again.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Rich, With so many hotels in the area, we are thrilled you chose Best Western Plus St. Augustine I-95. We cannot thank you enough for your kind words and five-star rating! It brightens our day to know that upon check-in, our staff impressed you with our top-notch hospitality, and our high standard of cleanliness matched your preferences. We'll be sure to pass along your compliments to our breakfast team. Our team is thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. Know that we will do all that is necessary to guarantee we are deserving of your trust.

"Review"

4
User 16/11/2019

The room was very nice, the only can say is that the felt you were sleeping plywood with some cushion. Otherwise the the breakfast was good and the room was clean. I am sorry to the gentlemen who gave me my room told me he put in my marriot number , but he didnt and now i am having a problem getting the credit.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for sharing your experience with us here at Best Western Plus St. Augustine I-95. Reading your review that you found our rooms beautiful and spotless, plus our breakfast tasty, brightens our day, as we have accomplished providing another memorable and enjoyable stay for one of our guests. We look forward to welcoming you back the next time you are in town.

"Mr"

5
User 16/11/2019

Hotel located across from outlet mall. Has been totally remodeled all rooms new. The price was also very reasonable. Good breakfast and amenities including a workout room and within walking distance of Ruby Tuesday's

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
It is such a pleasure to read your compliments about our amenities and accommodations. We are grateful to learn that our breakfast lived up to your standards and that you found our rates competitive. It brings us joy to learn as well that our location allowed you to enjoy some of our nearby local amenities. On behalf of our team, we'd love to have you back at Best Western Plus St. Augustine I-95 to deliver another exceptional experience!

"vacation stop"

5
User 15/11/2019

It was all very good. The people working there all seemed willing to do extras that would be helpful. The included breakfast is very good and a tremendous plus. The only thing I don't like is doing surveys.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Excellent customer service is always our goal, and the fact that we could provide you with the superior hospitality we aim for warms our hearts. We're glad you could join us for a delicious breakfast and we look forward to seeing you on your next vacation at Best Western Plus St. Augustine I-95.

"Great room"

5
User 13/11/2019

Very friendly staff. The hotel was well maintained and extremely clean. Standard hotel type breakfast. If you like shopping the hotel is very convenient to both I95 and the outlet mall. There are several restaurants within walking distance of the hotel and only a few miles from downtown St. Augustine.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Betty, It was such a pleasure to have you at Best Western Plus St. Augustine I-95. We are delighted to hear that you found our friendly guest service, well-maintained rooms, and fantastic location remarkable. Thank you for finding the time to let us know about your experience, and please come back soon!

"I slept okay."

3
User 13/11/2019

There was a strange odor in the building, which some children on our floor kept yelling loudly about. At 11pm. We didn't get to enjoy most of the amenities, so I cannot speak to those. Our door latch would not engage to close, so we had to turn the bolt lock to keep it closed. Not a biggie, just a little weird. They did have a nice slap lock on the door, and that's not something I'm used to seeing on hotel room doors. It was a pleasant surprise and made me feel safe. The shower had terrible water pressure, the shower head was kind of gross, and the water was so soft that you never really felt clean, just slimy. The slick feeling made the tub extremely slippery, and we had to put one of the small towels in there to stand on for stability. I will say they definitely don't skimp on towels. I use lots for every shower and for our not quite a day (so just two showers) stay I never had to ask for more, which is not my usual experience. The breakfast was about what you'd expect. We took a few items for the road but stopped at Village Inn for proper nourishment. I only dealt with the two front desk staff members, and they were both fantastic. The facilities I did see were clean and kept in good repair. The bed was definitely comfortable, and the linens were clean. I never saw a bug, and that pretty much keeps me happy.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Brandy, We appreciate you leaving us feedback about your recent stay. Our goal is to provide comfortable experiences to all of our guests. It is delightful to hear that you found our beds comfy and rooms spotless. We apologize for any inconvenience caused by the unwanted odor and the bathroom. Rest assured that our team will look into all the comments you raised for improvements. On your future travels, we hope you'll stay with us again so we can have the chance to deliver a much better experience.

"Very clean."

5
User 12/11/2019

Thank you to the housekeeping staff for calling us on an item we left in the room. Not important to anyone else but it was to me. Honesty is still everywhere. The beds were comfortable and clean. As was the rest of the room and hotel. Very comfortable stay.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Renate, Our team strives to provide honest, attentive service to all our guests, so we're proud to hear they helped return your lost item to you. Our housekeeping team is the best in the business! We cannot wait to pass along your compliments and look forward to showing you another comfortable stay next time you're visiting St. Augustine.

"Pleasant suprise"

5
User 04/11/2019

We made our reservation last minute and got a great rate! We chose the room with one king. Our room was super clean and the bed super comfortable. The breakfast service person was very hospitable. We left knowing we will be back!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Linda, At Best Western Plus St. Augustine I-95, we take pride in delivering first-rate accommodations at a great value, so we're happy to read your positive feedback. Thank you so much for your recent stay, and we're excited for your next visit!

"Nice property. Nice room. Coffee awful!"

4
JasminGoss, Beloeil, Canada 04/11/2019

The Best Western St.Augustine is a great hotel located closed to the I-95. Upon arrival, everything looks good. Large welcome area. The rooms are nice and comfortable. Rates are affordable. Breakfast is good but the coffee is awful....

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Jasmin, It brightens our day to learn that our cozy accommodations, convenient location, and tasty breakfast delivered the full-value stay you deserve. Your feedback regarding the coffee has been forwarded to the team for review. We can't thank you enough for including us during your travels, and we'd love to serve you again at Best Western Plus St. Augustine I-95!

"Nice weekend away"

5
Brian T, Pompano Beach 28/10/2019

Room was very nice, AC was great. Bed was very comfortable Ideal for nice weekend close the the highway, But very quiet. Breakfast was offered, but we slept in both days. Wish the pillows were a little more , too soft for me. Only upsetment was noone at front desk answered Phone for two nights. We wanted an extra blanket and could not get ahold of anyone.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Brian, Here at Best Western Plus St. Augustine I-95, we strive to always bring phenomenal service and comfortable experiences to all of our valued guests. We're captivated to hear our delectable breakfast and well-maintained rooms with comfy beds made your visit remarkable. However, we still feel disappointed that we fell short in some aspects of your stay, our apologies. We look forward to sharing another exceptional experience with you in the future!

"Rooms smelled Musty"

3
User 28/10/2019

The room in itself was clean, however, there was a musty smell that lingered in the room throughout my stay (3 days), not even the air condition. The staff was outstanding, from the Front Desk, Housekeeping,

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Ricanana, Thank you for your feedback. We are pleased to know our team was excellent for you as we pride ourselves on providing wonderful service. Our apologies for the unwanted odor you encountered and if notified during your visit, our team would have been more than happy to assist. Nonetheless, on your next trip to the area, we hope you will rely on us again and we wish you the best along your way.

"Has just been renovated"

4
User 26/10/2019

Very nice hotel. Clean, fresh painted and renovated, up to date. The room is equipped with a refrigerator and a microwave. Bed was comfortable. Breakfast was good. Well located, near restaurants, outlets and the 95.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We sincerely appreciate your positive rating and compliments about our carefully appointed rooms, our recent property rejuvenations, and pristine surroundings. It is a joy to know as well that you enjoyed our comfy beds, delectable breakfast, and our strategic location. Your comments suggest that you had an excellent time with us and we couldn't be more pleased. Should your travels bring you back to the area, trust in us again! We at Best Western Plus St. Augustine I-95 wish you happy and safe travels. Please come back soon!

"Great room and bed!"

5
548sandy, Hickory, North Carolina 25/10/2019

Check in was a breeze and got a room on the 4th floor which was at the top. The bed was great and the room was super clean. The breakfast buffet was the usual which could have been warmer, but overall was good.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Sandy, A clean room and an easy check-in can go a long way in delivering a comfortable stay, so we're thrilled that this was the case for you! We're also glad you found your bed to be comfortable and we hope to see you again at Best Western Plus St. Augustine I-95 the next time you're in town.

"Overnight"

5
Grace F, Jupiter, Florida 20/10/2019

We just stayed at this Best Western only for one night. Good hotel at good price. The room was spacious and clean. Good breakfast. The best waffle you can made by yourself. Location is great if you're traveling on I 95.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Grace, Thank you for posting a review about your overnight visit here at Best Western Plus St. Augustine I-95. We're happy to hear that you appreciated our spacious rooms, tasty breakfast, and convenient location. We truly value your business and would love to welcome you back soon.

"great, simple as straight forward hotel"

4
User 15/10/2019

nice, clean, no frills hotel.. slept great, was quiet. there were very minor issues with the room (bathroom lighting, etc) that we didn't bother to report since they didn't really affect us.. My kids enjoyed their pool to swim. Gym was meh. I am always leary abt breakfasts and theirs was usual basic but delicious! Whatever staff we encountered during the entire stay was very friendly and helpful day or night.. courteous and attentive to our needs and any questions we had about the area. We were just a short drive away, close to historic downtown and beaches but yet enough away from the hustle and bustle. Close to many stores and restaurants and had nearby interstate access. Me and my family were very happy with our stay!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Apple, It was such a pleasure to have you and your family at Best Western Plus St. Augustine I-95, and we appreciate you for finding the time to share the details of your stay with us. We are delighted that our tranquil accommodations, convenient location, and tasty breakfast became some of the many highlights of your visit. To hear that your kids enjoyed our relaxing pool brightens our day as well! We will look into your comments regarding our gym and use them as we take steps to improve our facility further. During your next visit, we would love to deliver another exceptional stay. We wish your family safe travels!

"Last minute booking gone right"

4
84sdc, Charlotte 13/10/2019

Though I booked for the hotel before, immediately after the free cancellation ended, I received an email to tie my rewards to my reservation. The timing was very suspect to cause me to pay $100 more but the front desk clerk was very helpful with me booking at the last minute. The room was clean, the gym was decent though it's strange that the equipment faces away from the TV, the breakfast was delicious, the staff friendly, and the hot tub was lovely. The staff could have been a little more informative about the current promotion as it seems like the staff did not ask the right questions to give the right answer.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for taking a few moments out of your day to post a review. It pleases us to see that you appreciated our clean rooms, delicious breakfast, and great hot tub. We're sorry about the confusion regarding the promotion but we are glad that we were able to get everything figured out. We'll be speaking with our team to ensure that all members are prepared to answer any relevant questions about our hotel in the future. We truly value your business and hope to have you back soon.

"Oct. 2019"

5
halinslp, Union, NJ 10/10/2019

Great location. Well maintained, very reasonable rates, courteous staff, Very CLEAN room, and will definitely be staying here again. Excellent nights sleep on a great king sized bed !! Right off I95 and located in the middle of many restaurants.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We can't thank you enough for joining us at Best Western Plus St. Augustine I-95. It's a pleasure to hear that you had a great time during your visit. Your positive feedback is very much appreciated, and we look forward to providing you with another exceptional stay through our reasonable rates, friendly team, and comfortable beds when your travels bring you back to our way.

"Birthday Weekend"

5
DebbieVollmers, Clearwater, Florida 08/10/2019

A surprise weekend for my daughter's 24th bday! the hotel staff had decorated the room and had personalized wishes from the staff! Everyone was so welcoming, professional & helpful throughout our stay! Their stellar customer service made for a memorable experience!! Thank you all...

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Debbie, Happy 24th Birthday to your daughter! We are delighted to be your preferred hotel to celebrate such a special occasion. Our hospitable staff will be thrilled to learn that their stellar customer service was instrumental in making the celebration more memorable. For sure, they will be motivated to continually provide the same level of service or even more to every guest. We want to welcome you back to Best Western Plus St. Augustine I-95 to create another exciting memory with you and to take part in more of your life's celebrations. Thanks for your time and your kind words.

"Excellent stay"

5
Janet W, Portage, Michigan 05/10/2019

this appears to be a recently renovated hotel. Staff was very friendly and accommodating. AC was quiet although not thermostat controlled. Breakfast was very adequate. I only wish that the refrigerator had a freezer .

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Janet, Our team would like to extend our gratitude for your recent stay with us. It was a pleasure to serve you. We strive to provide an exquisite experience to every guest, and your review sounds like we were able to deliver just right with our excellent customer service, delectable breakfast, and recent property updates as the highlights. Know that your review of the AC and fridge in your room will be shared with the right departments to ensure guest satisfaction onwards. Should your travel brings you back to our area, we hope you will still choose to stay with us. We at Best Western Plus St. Augustine I-95 are looking forward to serving you again!

"A great place to stay"

5
307Marty, Rockville, Maryland 30/09/2019

This was our first time staying here and it was very enjoyable the room was great location fantastic and the breakfast was great as well we will be here again thats for sure our experiance here was unforgettable very pleasent and restful.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Marty, Thank you for posting a review about your unforgettable stay with us here at Best Western Plus St. Augustine I-95! It pleases us to see that you enjoyed our welcoming rooms, fantastic location, and delicious breakfast. We're grateful to know that you'll be returning in the future and would be delighted to welcome you back soon for another restful experience.

"My family members that traveled with us gave me a "win" for finding this hotel."

5
Wander36444101482, Saint Louis, Missouri 18/09/2019

The hotel was either rehabbed or rebuilt in December 2018, so everything looks and feels new. Getting in to the parking lot is a little confusing because of the highway entrance, You make a turn off of I-95 and then an almost immediate left into the lot, The road splits between the hotel behind the restaurants in front. But that was the worst part of our visit. Very clean and the staff was very welcoming and helpful. We came to town for a wedding, but this would be a great hotel for business travelers and "road warriors" as well. Hurricane Dorian scared off most of the other travelers that week, but the staf were ready and willing to serve regardless. The hot breakfast was very good, biscuits N gravy, scrambled eggs and sausages and bacon. Very fresh. The room was very nice, Well appointed with artwork and a big screen tv. Fast WiFi for looking up maps and keeping up with email and work. They have a coin laundry available to guests so you can wash and dry swimsuits, extra clothes etc.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Guest satisfaction means everything to us, so we're thrilled to achieve this during your recent visit. It's a delight to hear we delivered the essential aspects for you to have a remarkable experience at Best Western Plus St. Augustine I-95, courtesy of our top-notch service, fabulous accommodations and fantastic amenities. We're sorry for the mishap regarding the parking. This has been forwarded to the team for review. Should your family adventures bring you back our way, you can count on us for another full-value stay!

"Hurricane Dorian"

5
ladydesigner, St. Augustine, Florida 15/09/2019

Excellent experience for 4 nights during a mandatory evacuation. Room was so quiet, professional front desk, housekeeping was awesome, clean and fresh...free breakfast was fine...could use more fresh fruit but i am not complaining. I want to come back when i need a night away...loved the place...it was unexpected. Thank you!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
What a wonderful review to read, thank you! We're thrilled to hear that, despite the unfortunate evacuation due to Dorian, we were able to deliver such an enjoyable experience. We're especially pleased that you appreciated our clean and comfortable accommodations, as well as received efficient and courteous service from our team. Thank you so much for sharing your positive feedback, and we look forward to welcoming you back when you need a night away!

"Wonderful place to start"

5
Abbie_coa, Chester, United Kingdom 12/09/2019

The hotel was amazing and he staff was awesome! I can't wait to come back again next week. I travel for work and stay a lot of places and this hotel was refreshing! The room were beyond clean and as I said the hotel staff was delightful and the hotel was spotless!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Abbie, Thank you for staying with us at Best Western Plus St. Augustine I-95. We are pleased to hear that you had a wonderful stay and that you found the hotel staff delightful. It is an honor that you consider us a refreshing stay. Our staff is looking forward to welcoming you back next week.

"Quick stop for the night"

5
User 12/09/2019

The hotel sits back off the road but once you pull in it is apparent that a lot of work has been done. Everything looks and smells new. Greeted by the clerk who quickly got me a room that was quiet and comfortable. I will stay again when I come down in October.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Mike, Our team strives to demonstrate excellent customer service and quality accommodations. It is wonderful to know that on top of our hospitable staff, you were pleased with our well-kept and serene rooms as well. We at Best Western Plus St. Augustine I-95 are thrilled to know of your plans to revisit as we consider repeat guests as our highest compliment. We look forward to seeing you again soon!

"Goodall around"

5
User 05/09/2019

Room was clean, water was hot, a/c worked, breakfast was tasty and filling, and the staff was helpful and friendly (especially Latoya). Highly recommended. Wish the water wasn't so soft, and the window had to be recaulked, but all went well.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We love reading reviews and truly appreciate your encouraging feedback! It pleases us to see that you appreciated our clean rooms, great air conditioning, delicious breakfast, and friendly staff. We're sorry about your concern with the window and will be passing your comment along to our team. Thank you for recommending us to others and please stay with us again soon here at Best Western Plus St. Augustine I-95.

"First time Best Western Plus Stay"

5
User 22/08/2019

We arrived there this past Sunday and left Tuesday morning. August 18-20. Room was great, with 2 small exceptions. There wasn't a shower curtain liner, so when you took a shower the floor got soaking wet and there wasn't a bathroom exhaust, so the mirror would get quickly steamed up and you started to sweat when you got out of the shower. My wife, myself and our 19 year old daughter were in the room, so we had to shut the door when we were taking our showers. When I made the reservation you could put in any desired type of accomodation. The online form said they would do their best, but there were no guarantees. I asked for a room on one of the upper floors. We got just what we wanted, the 4th. floor. The personnel at the front desk were courteous and helpful with anything needed or questions asked. The breakfast was good. The lady assisting with breakfast the 2 days we were there was also courteous and helpful. We will be coming back again.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Greg, It was a pleasure hosting you and your family at Best Western Plus St. Augustine I-95. We're so pleased that our accommodations, service, and breakfast made for a memorable stay. We've made a note about the issues with the bathroom and will work towards a solution for a better experience next time. We appreciate the valuable feedback and look forward to seeing you again. Safe travels!

"nice stay"

5
tambomar, Hallandale Beach, Florida 11/08/2019

We need the handicapped room and it was very good. Breakfast was a nice variety. Convenient for dinner to have the Denny's right in front. Only stayed overnight while traveling and didn't use the pool, but it looked nice.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
At Best Western Plus St. Augustine I-95, it is our goal to accommodate the needs of our guests! We're happy to hear your room sufficed and we trust that breakfast got your day off to a refreshing start. Next time you visit, we hope you'll take a dip in the pool! Come back and see us when time allows.

"Accomodating Staff"

4
User 08/08/2019

We were booked for one room but the AC wasn't working ( room 217). The bed also had stains under the sheets ( I strip all linens and use my own including mattress covers and sanitize the room). The clerk personally came up to make sure the second room she assigned was working and in good order. We stayed in 218. It was comfortable and clean.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for choosing our hotel during your recent stay. We are glad that your new room was clean and comfortable. Please accept our apologies for the inconvenience caused by the issues in the first room you were given. We are happy to hear that our staff was able to find more comfortable accommodations for you. Our team hopes you had a fantastic time in St. Augustine. Should your travels bring you back to our area, please come back to visit us again.

"Sub Par"

2
User 01/08/2019

The receptionist glared at me as a walked in. Walked into a room that's sub par cleaning. The WiFi sucks. Can't even get it on my phone. There's no hand soap in the hotel room. The best thing about this hotel is the decent breakfast.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Jett, We appreciate you staying with us and taking the time to share your experience. While we're glad our tasty breakfast menu was to your liking, we apologize for any concerns about cleanliness as well as any issues with the WiFi. We'll look into your comments further. It's unfortunate our staff was not as welcoming as you'd have liked, and we'll speak with them about your comments as this is not typical of the feedback we receive. Should your travels bring you back to the area, we'd appreciate the chance to offer you accommodations that are more in line with your expectations.

"Getaway "

5
Arlie F, Jacksonville, Florida, United States 01/08/2019

Everything was great with exception of early pool and hot tub closings. Breakfast was good variety and plentiful, rooms very nice and very roomy. Would recommend if visiting saint Augustine area. Lots of food choices in area,with Denny's being right in front of hotel.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Arlie, Thank you for your encouraging comments! It's fantastic to learn that you relished our well-equipped accommodations and satisfying breakfast. Despite not hitting your preference on our pool and hot tub schedule, we are pleased that you still had an exceptional experience. Should your adventures bring you back to the area, we'd be eager to serve you here at Best Western Plus St. Augustine I-95 with another refreshing getaway. See you soon!

"Excellent staff/Clean"

5
Adventure21839281864, Homestead, Florida 31/07/2019

The staff is wonderful. They are very friendly and courteous. The hotel is extremely clean. Beds are comfortable. Breakfast is very good with different varieties. It is located behind a Denny's and about 15 minutes from historic Saint Augustine. Two outlets mall within 5 minutes walking and next to I-95. Excellent hotel!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
What a wonderful review of Best Western Plus St. Augustine I-95! Our team was proud to deliver the gracious hospitality, comfortable, immaculate accommodations, and delicious breakfast you deserve. We're also delighted that our location made it so easy to get around and it sounds like you had fun exploring our town. Thanks a million for your enthusiastic praise and we'd love you to return!

"Everything but the coffee is great !"

4
User 27/07/2019

Fare deal . Best western is not what it used to be. The hotel is really nice bright and clean . Great bed. Towels and bed white and clean as can be. Very nice accommodating staff. It was less expensive than most so I think some sacrifices are made with no complimentary water bottles and very limited breakfast . More than sufficient for kids just wish a little more fresh fruit. My only real complaint was fresh brewed coffee did not exist. Machine one cups are not my thing. Clean good value with some sacrifices at morning breakfast. I would stay again if I had too but looking for better coffee

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Charles, Thank you for leaving your constructive and helpful comments with us. It is important to us to live up to the full value of our brand, and we are glad to know that there were many aspects that you enjoyed. However, we know that there is always room for improvement, and we will take your concerns into consideration regarding the coffee and breakfast service. Once again, thank you for sharing your thoughts, and we wish you all the best in your future travels.

"Best Western"

1
User 18/07/2019

We stayed 2 nights when we got there we checked in went up to the rooms the floor wasn't done but I didn't say everything Saturday night was a nightmare 3 in the morning I found ants around the bed at first I just thought it was me Friday night I kept feeling the same thing but again I just thought it was me so I go down to the front desk to talk to talk with a night person because the phones wasn't working but she was helpful she couldn't move us because the hotel was feel but luckily we had two beds got up Sunday morning the talk with the front desk clerk attitude stink wasn't helpful at all I had to go call Priceline to make something happen ant bites on my arm but I'm not going to post the pictures I think Best Western should do something not a satisfied customer

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Anthony, We appreciate you taking the time to share your feedback after your recent stay with us. Cleanliness and comfort are our top priorities, and it saddens us to hear that your time with us did not meet your expectations or our standards. We apologize for the issues you encountered with the ants and the service you received, and we will use your comments to improve our facilities and guest services. Please come see us again soon so we can make sure you enjoy the excellent visit you deserve!

"Arrived a day early but they managed to fit us in"

4
ilikefoodbolton, bolton 15/07/2019

had mistaken our dates and arrived a day early but they fitted us in. Room very comfortable and a good size, only a few minutes from old St Augustine and restaurants very easily accessible from the freeway

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We were happy to accommodate your early arrival and ensure you had everything you needed for a comfortable visit. It's great to hear that our location was ideal for your needs and that your overall stay was pleasant. Should you be in the area again, please come back to see us.

"V caring friendly staff especially Latoya and the kitchen staff"

5
User 12/07/2019

Great service,friendly staff. clean rooms and nice ambience Breakfast was very goodNothing more to add. Check it out yourself. would go back. Could have had a happy hr or discounted drinks made available

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Corrine, Thank you for the five-star review! It is wonderful to hear that our friendly team, and Latoya in particular, made your stay outstanding. We appreciate your compliments on our clean accommodations and tasty breakfast as well and will be sure to share your kind words with everyone. Please come see us again soon at Best Western Plus St. Augustine I-95!

"Getaway to St. Augustine"

5
Bryson65, Mulberry, Florida 07/07/2019

Used our points to stay free and glad we chose this BW. Staff was very nice from checking in to suggestions with a place to have dinner. The room was clean & comfy. We had a king room with shower. My husband didn't care for the barn door as a door to the toilet/shower.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Bryson, Clean and comfortable accommodations are paramount to any stay, and we're glad that ours were this for both you and your husband. Our team strives to provide each guest with top-notch customer service, and we're thrilled that your account is reflective of this. It is unfortunate that the decor was not to your husband's taste; however, we're pleased that this was the only drawback you encountered with us. Next time you're in historic St. Augustine, we'd love to have your company again, for another wonderful stay.

"Fun in the St Augustine Sun"

5
377micahm, Wauchula, Florida 04/07/2019

No complaints here from this family of 5. Everything was really clean, beds were comfortable, breakfast was really good, & the staff was helpful. The pool area was kind of small in my opinion, but our kids could have cared less. They loved it!! They would have spent the entire trip in the pool if we had let them. The hotel is also at a really great location, literally right next to restaurants and outlet malls and only 15 minutes to downtown. Our middle son said it was his favorite hotel, and the kids were sad to leave. We'd definitely stay there again.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you so much for taking the time to let us know how much fun your family had during your stay with us. We are so glad to hear that our clean, comfortable, and spacious rooms were to your liking and you were all able to fill up with some delicious breakfast before hitting the pool. It is great to hear that you were able to enjoy our local area and we look forward to welcoming you and your family back again soon!

"Very clean and comfortable hotel."

5
User 24/06/2019

We were looking to visit St. Augustine and look at real estate in Palm Coast. This hotel was located conveniently off of I95 and was only a 15 drive to St. Augustine and a 30 minute drive to Palm Coast. The hotel was very clean and offered good breakfast options.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Beth, Cleanliness and convenience you can count on is our mantra here at Best Western Plus St. Augustine I-95! Thank you for sharing your positive experience with us! Nothing makes us happier than knowing we could provide you with tasty breakfast options to energize you in the morning. We loved having you with us, and on your next visit to the area, we look forward to being your hotel of choice.

"had a good time"

4
Dale Z, Middlefield, Ohio 14/06/2019

this hotel was very nice we enjoyed ourselves here there was an issue with ants in are room and they moved us to a different room they were polite and friendly had a blast here would definatly stay again

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Dale, Thank you for sharing your feedback! Although we are sad to learn of the unwelcome visitors in your room, it's a relief to hear you could be relocated without a problem. It was a blast for us to have you here, and we can't wait to make even more positive memories on your next trip to the area. Come back soon!

"Great room great price!!!!"

5
User 02/06/2019

We had a regular 2 Queen room at the I-95 Best Western and everything was great. The hotel room was clean and well kept and the breakfast was also great. My son and I used the fitness center and it was very nice. I really liked this hotel and would recommend it to anyone.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Lee, Thank you for your outstanding feedback! Reviews like yours are music to our ears, and it sounds like you got the value that you needed. Clean, well-appointed rooms are what we do best! Thank you for recommending us and come back soon.

"Great Place"

5
User 02/06/2019

Great location if looking for quiet place to stay just outside the busy city center. Nice, clean, breakfast was great, staff was friendly. No complaints at all! Review requires a minimum of 200 characters but I have nothing more to say :-)

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Marcus, It was an honor hosting you at Best Western Plus St. Augustine I-95! We're thrilled our quiet, convenient location was ideal for your visit and that you enjoyed our tasty breakfast menu. Our friendly staff looks forward to seeing you again soon!

"Wonderful stay!"

5
coreymichelle0418, Toccoa, Georgia 19/05/2019

Beautiful hotel,clean, comfortable and spacious. We really enjoyed the pool and thought it was pretty cool that you could see the alligators in the pond next to the hotel. Lots of places to eat close by too.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
On behalf of our team, thank you for joining us here at Best Western Plus St. Augustine I-95. We're happy to hear that you were able to enjoy the sights of the nearby wildlife during your visit and we're glad to know our clean, comfortable accommodations and refreshing pool were a few highlights of your stay. Should you find yourself back in the area, depend on us for another full-value experience!

"Mrs"

5
Margaret J, Charleston, SC, United States 16/05/2019

5 stars! Beautifully furnished, very clean, friendly and accommodating staff, good full breakfast. Convenient to I-95 and minutes from St. Augustine's historic area. Would definitely stay there again and would highly recommend to others.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Margaret, It was a pleasure to host you during your recent travels, and we thank you for taking a moment to share some thoughts on your stay. We're thrilled to know that our beautiful decor, prime location, and friendly staff were a few highlights of your stay. It's a delight to pass along your glowing review to our hardworking team, and we look forward to delivering another five-star experience during your next visit here to Best Western Plus St. Augustine I-95!

"Sewage Odor"

2
tattooedtravelOT, Pittsfield, Maine 16/05/2019

Paying $90 I don't expect a whole lot but all this place did to become a “plus” is slap some paint on the walls and get some new furniture. The smell coming from bathroom fan reeked of sewage. The odor was so strong I couldn't bring myself to shower here. Hopefully there is no fire as there is still painters tape covering the sprinkler head. Fridge can't open fully due to the bed in the way and handle on closet is not secured. If you are looking for privacy in the bathroom you won't get it here. It's like the horrible public restrooms with large gaps between the doors. This sliding door sits a good inch from the wall. Only “plus” part of this hotel was that the staff at front desk were friendly and it's accessible right off the interstate.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for taking the time to share your experience with us. We're glad our affordable rates and easy interstate access were helpful. Please accept our heartfelt apology for other aspects of your stay that didn't meet your expectations. Your feedback will enable us to better address the items you mentioned. Having said that, it's good to know you enjoyed our courteous front desk service. We value your thoughtful input and hope for an opportunity to deliver a better stay in the future.

"Vacation"

5
User 09/05/2019

Very clean hotel. The staff was wonderful. Gave great recommendations on what to do in the area. The hotel isn't far from down town Saint Augustine. We came in from Jacksonville and it was very easy to find. There is a Taco Bell and a Denny's right in front of the hotel!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Our staff takes great pride in providing our guests with the best local information on how to spend your time here in St. Augustine! We're delighted to know that you found our accommodations perfectly suited for your needs. Should your travels bring you back here, we hope you make Best Western Plus St. Augustine I-95 your first choice for where to stay.

"Excellent stay"

5
tgrih365, Chicago, Illinois 02/05/2019

We were on a road trip and stayed one night. Very clean and comfortable, great breakfast, clean modern eating area, well managed. Desk staff were very helpful and friendly. I would certainly stay there again without hesitation, it is everything we expect from a great best western hotel. Could not be bettered, if only all hotels we stopped at on the road were like this one.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
What a wonderful review of Best Western Plus St. Augustine I-95! Knowing that you enjoyed our clean, comfortable accommodations, friendly assistance, and delicious breakfast makes us proud. We hope that the rest of your road trip was great as well. Many thanks for your warm compliments and we'd love you to return.

"Very Nice - Very Clean - Very Comfortable"

5
User 29/04/2019

I was very impressed with our stay at the Best Western Plus in St Augustine. Very clean, well decorated and very comfortable. The staff was more than friendly and accommodating. I would definitely stay there again.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for taking the time to let us know about your recent stay at Best Western Plus St. Augustine I-95. We are beyond thrilled you enjoyed your time with us and that everything met your needs. It is excellent that you were happy with the clean, comfortable, and beautiful accommodations as well as helpful assistance. Our team members will appreciate knowing their service was a highlight for you. Please join us again in the future when you visit our area.

"Buisiness stop"

5
User 24/04/2019

I came to Gainesville for a meeting and found it to be a lovely city with lots of restaurants and places to go. I'm sorry I only had a short time there. The hotel was absolutely gorgeous, matched its online photos exactly. Friendly staff and gorgeous pool, I'll definitely be back to stay a bit longer next time!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Laura, Being a part of your incredible stay is an excellent compliment to us, no matter how brief your visit! To be able to provide our guests with comfort and relaxation is our top priority here at Best Western Plus St. Augustine I-95, and we're glad to hear you even had the chance to enjoy our beautiful pool. We're looking forward to seeing you again for a more extended stay next time!

"Great for a Getaway"

5
User 15/04/2019

This hotel was very hospitable and extremely clean. The hot tub was where it was at! The gym could have a bit more equipment but who really exercises on their vacation!? The receptionist even price matched and allowed us to check in a couple of hours early. The beds were surprisingly comfortable and not like the blocks I'm used to sleeping on. This place went the extra mile at every turn. Even the breakfast attendant was friendly and very attentive. Definitely will come here again the next time we want a getaway to St. Augustine.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Ernie, It was an honor hosting you at Best Western Plus St. Augustine I-95! We're thrilled our clean, comfortable rooms provided you with the ideal place to rest and that our location was perfect for your trip. Thank for your sharing how much you enjoyed the hot tub as well as for your feedback about the gym. We'll consider it for future updates, and we look forward to seeing you again soon.

"Good night sleep"

5
User 13/04/2019

Rooms were clean and updated.. the bed and pillows very comfortable....the bathroom was immaculate....Excellent customer service provided by clerk at the checkin desk....Hotel was in a great location near freeway and located near food outlets...breakfast was good and attendants were helpful and on the job...Had a great night sleep and that's what counts...Will make this a regular stop.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you so much for posting a review about your pleasant stay with us here at Best Western Plus St. Augustine I-95! It pleases us to see that you enjoyed our welcoming rooms, comfortable beds, clean bathrooms, and excellent service. Also, we're happy to hear that you enjoyed our convenient location. We're grateful to learn that you'll be returning in the future and would be delighted to serve you again soon.

"Rest for the weary"

5
Angela M, Laurens, South Carolina 11/04/2019

My daughter and I were returning to SC from Disney very late in the evening and decided we needed to stop and rest for the night. We booked through Booking.com for one night. We did not take advantage of the amenities offered, except for the breakfast the next morning which was good. But the room was very comfortable and clean and the price was great. We would definitely stay there again

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Angela, It was our pleasure to be the clean and comfortable stopover you and your daughter needed on your way home! We are happy you rested, and we hope breakfast gave you the energy you needed to continue your travels. Count on us anytime you're passing through!

"Great location"

4
Barbara R, Antrim, New Hampshire 10/04/2019

rooms seemed to be updated. Breakfast was good with eggs and sausage as well as cold items. Check in was efficient. We did have a problem with our toilet but got it working for our stay but told the desk that it needed fixing. Walkable to Ruby Tuesday.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Barbara, It was such a pleasure to host you here at Best Western Plus St. Augustine I-95, and we thank you for taking a moment to share your experience. We're thrilled to know that our efficient check-in, modern rooms, and delicious breakfast were a few positives of your time with us. Also, thank you for sharing the concern regarding your toilet; our maintenance team was dispatched to address the issue. During your next trip to the area, we look forward to providing another convenient location, come back soon!

"Felt very welcome!"

5
User 09/04/2019

Havent stayed in a best western in years. My stay here was awesome I didnt run into any staff member that didnt have a smile on their face and a warm greeting. The hotel is super clean and decorated lovely. A great stay!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our welcoming staff! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Come back soon!

"Clean and Inviting"

5
traveladdict25, Greenville, South Carolina 08/04/2019

My husband and I debated about whether to stay in a Best Western on our list recent trip, but we were very pleasantly surprised! This St Augustine Best Western featured a squeaky clean room, friendly staff, and a well-maintained breakfast area. Very good experience! We will definitely try Best Western next time we travel.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We're thrilled to have been able to host you and your husband here at Best Western Plus St. Augustine I-95, and we thank you for taking a moment to share some feedback on your stay. It's great to know that our well-maintained breakfast area, friendly staff, and clean rooms exceeded your expectations. We can't wait to pass along your compliments to our hardworking team, and we look forward to sharing another five-star stay when your journey brings you back our way!

"GREAT UPGRADE FROM LAST YEAR"

5
Lorraine H, wilmington,nc, United States 07/04/2019

My wife and her friends have stayed in this facility for 3 years in a row on their way to Disney and they were delighted. THEY WERE VERY PLEASED WITH THE ROOM, STAFF AND ALL THE UPGRADES BY BEST WESTERN PLUS. THE breakfast was excellent and staff recommended an Italian restaurant nearby where the food was wonderful.They will be back to stay on their December trip.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Lorraine, We're proud to include your wife and her friends among our frequent guests. It's great to know that upgraded rooms and excellent breakfast menu suited their tastes. Our wonderful staff looks forward to hosting you again at Best Western Plus St. Augustine I-95!

"Good one night stay"

5
SandyDarling, Buechen, Germany 04/04/2019

On our trip to North Carolina we selected this hotel due to free Wi-Fi, free parking and complimentary breakfast so we were able to continue our route right after breakfast.The room was clean and complimentary toiletries were available.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for choosing to stay at the Best Western Plus St. Augustine I-95 during your recent travels. It brightens our day to hear that our amenities were ideal for your time with us, and we're so glad your room was clean and convenient. We wish you safe travels and can't wait to see you again next time you are in the area!

"Convenient Location"

5
NBAdvisor, Riverview, Canada 02/04/2019

We stopped here on our way back up North. Very nice property. We did not take in the local tours or attractions. But saw enough to plan a few days here next year. Nadine, who was working the breakfast area was very pleasant and nice to talk with. Our room was clean, large and had a BIG television, not expected for a hotel. Probably a 42”. The parking lot lighting is excellent. Something you would see at a car dealership. Making it safe your vehicle and contents.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you so much for the five-star review! We are glad that you enjoyed your clean room and it's amenities. We will be passing along your praise to Nadine as she will be delighted in receiving your kind words. St. Augustine is a wonderful place, and we cannot wait for you to come back and experience what the oldest city in the U.S. has to offer. We look forward to seeing you again and providing you with another five-star stay here at Best Western Plus St. Augustine I-95!

"Great place for the money!"

5
Sharon C, Clewiston, Florida 31/03/2019

The hotel is very clean, the staff is nice and they provide a full breakfast. Remodeling paid off and there is no bad smell. The color decor is beautiful and the beds were very comfortable. The water pressure was good for the shower. I would stay here again!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Sharon, We always strive to deliver outstanding value here at Best Western Plus St. Augustine I-95, and it is a pleasure to know that our clean facilities, welcoming staff, and comfortable accommodations met the mark! It sounds like breakfast left you full and satisfied as well, and it is a great compliment indeed that you want to join us again. Much appreciation for your review, we'll be waiting patiently to serve you again!

"Wouldn't recommend it!"

1
User 27/03/2019

Very disturbed staying at this hotel for 3 nights! I had blood in several spots of my room, my room phone hasn't worked for my 3 night stay despite my letting front desk know of the issue. Our AC only worked half the time and our room was extremely hot which was not pleasant for my 10 month old baby to sleep in! We had a safety hazard in the room that my wife sliced her toe on the blend between tile and carpet. We were excited to stay here after reading such great reviews but given all of the above we are very saddened to have stayed here!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Zac, We're distressed to hear about your experience. Please accept our apologies for any concerns about the room as well as for any issues with the phone and AC. It's unfortunate we were not able to remedy these while you were here. Feedback like yours helps us improve, and we'll look into your comments further. Should your travels bring you back to the area, we'd be grateful for the chance to offer you accommodations that are more in line with your expectations.

"Great Stay❗️"

5
User 23/03/2019

Very nice motel. Everything was updated and new! We will definitely stay again on our next trip to St Augustine ❗️Best Western motels are our favorite. Enjoyed our free breakfast. Lots of restaurants to choose from nearby. t

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
It's wonderful to hear that you enjoyed a great stay at Best Western Plus St. Augustine I-95! We're thrilled that you loved everything from our free breakfast to our well-appointed accommodations. Thank you for choosing to stay at our hotel and for taking the time to review your stay. We cannot wait to welcome you back on your next trip!

"Perfect Travel stop"

5
Keetu, Ontario Canada 19/03/2019

This was the first Best Western Plus I stayed at, and have to say, I was very impressed. Very Clean, Well appointed, large room. The staff were friendly, breakfast area was clean and well serviced. Right off the highway, and walking distance to several restaurants.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Keetu, Thank you for choosing to stay at the Best Western Plus St. Augustine I-95 during your recent travels! We're thrilled to hear that your accommodations were clean and spacious, and we're so glad our location was ideal for your time in the area. We're happy that our team provided excellent service as well. It would be wonderful to see you again soon!

"Very sweet staff"

5
User 14/03/2019

Had a nightmare of a night driving around trying to find a room after the Wyndam Travel Lodge in Jacksonville denied our paid, confirmed reservation. Had to drive another hour to find this place. LaToya at the desk was super nice and gave us a room. The free hot breakfast was great. The lady attending the breakfast station was super accommodating and responsive. She was also mopping the floor afterwards and you could tell she took pride in her work. The place was spotless. Def recommend this place.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We sincerely appreciate you taking a moment to share your recent experience with us here at Best Western Plus St. Augustine I-95. It's fantastic to know that our friendly staff was able to deliver you the refreshing stay you deserved after a long night of traveling, and we're proud to learn their service was a highlight of your visit. We're also glad to know that our complimentary hot breakfast helped you to get your day started, and we can't wait to share your compliments with the team. Come back soon!

"Fun"

5
moonsie43, Beaufort, South Carolina 04/03/2019

This hotel is right next exit to the World Golf Hall of Fame and State street takes you straight into old town St. Augustine. The rooms are nice and clean and they have a great breakfast. We really enjoyed the 2 night stay!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
It was a pleasure having you stay with us here at Best Western Plus St. Augustine I-95. We are glad you liked our location close to the World Golf Hall of Fame and the historic district of St. Augustine. Our team is thrilled that you had a fantastic visit in your clean and comfortable room and that you found your breakfast delicious. Should your travels bring you back to the area, we look forward to you staying with us again.

"Excellent"

5
User 01/03/2019

Perfect location, right off of I-95 yet only 15 minutes from the center of town. More upscale than standard Best Western, excellent staff, accommodations, amenities Not a single complaint and would highly recommend this location. A+

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
We can't thank you enough for your recommendation of Best Western Plus St. Augustine I-95! It is a delight to hear that our location was perfect for your time in the area and your generous compliments on our staff, accommodations, and amenities make us proud. Come back anytime for another flawless vacation!

"last minute"

5
Barbara W, Elizabethtown 28/02/2019

The front desk clerk was very helpful.The room was nice, clean, and quiet. There was a very wide selection of breakfast foods. The buffet was kept neat and full. The food was very good. The dining area was well kept.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Barbara, Our team at Best Western Plus St. Augustine I-95 was excited to accommodate your last minute travel plans! Thank you for letting us know that you had a clean and restful experience, and it sounds like our breakfast buffet got your day off to a satisfying start. Should your travels bring you back to St. Augustine, let us take care of you again!

"Last minute reservation!"

5
User 25/02/2019

We usually stay at the Marriott or Holiday Inn Express, they both were booked out, last minute we chose Best Western Plus. We were pleasantly surprised at the renovation that had taken place, like a new hotel. We definitely will stay there again and the breakfast was amazing, fresh, great hot breakfast. Thank you Best Western Plus!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Thank you for your five-star feedback! We are delighted that we could provide a perfect last-minute respite for you here at Best Western Plus St. Augustine I-95. Our team is proud to share our newly refreshed accommodations with you. Thank you for highlighting our breakfast as well! Come back and visit us again.

"Good choice"

5
jlbaker55, Enterprise, Florida 25/02/2019

Stayed one night with three people. Room was big with two queens in it and decor was nice. Everyone was nice at front desk to breakfast person. Ruby Tuesday was close by and outlet shopping if you have time. Had a nice stay with no problems and would book again if I needed to.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
It was an honor hosting you at Best Western Plus St. Augustine I-95! We're thrilled our spacious, comfortable rooms provided everyone with plenty of privacy and that you felt welcome while you were here. The next time you're looking for a convenient, inviting place to stay in town, please come see us again.

"Value PLUS in St. Augustine"

5
92mariel, Gold Rock, North Carolina 23/02/2019

This BW Plus hotel just off I-95 at St. Augustine was a welcome respite on a long road trip. The rooms are spacious, very clean, and tastefully appointed in greys with historic St. Augustine art mounted on the walls. The entire hotel seems to have been recently renovated. The business center off the lobby is much more extensive than most. And the complimentary breakfast includes good coffee as well as a fresh yogurt machine with all the trimmings including chocolate chips as well as granola in addition to the usual fare. This was value plus indeed.

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Marie, Thank you for sharing your five-star feedback! It is music to our ears to hear that you got a great value from your visit to Best Western Plus St. Augustine I-95! Thank you for detailing our clean and modern accommodations. We pride ourselves on delivering a home away from home experience! It sounds like our breakfast was a particular hit. We'll mention your commendations to our dining team! Depend on us again when you are passing back through town.

"weekend stop"

5
User 18/02/2019

Accommodations were very good, and clean. Found the hotel to be really nice after its renovation. I would recommend this as a good place to stay. We travel a lot and usually stay at the Marriotts, but will reconsider our plans in the future to included Best Western. Barry T

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Barry, We're thrilled to hear that you'll be considering Best Western for your future travel needs, and it's great to know that you enjoyed our recent renovations. Our hardworking team will also be happy to hear you also appreciated our well-maintained accommodations. It would be a pleasure to host you for another five-star experience here at Best Western Plus St. Augustine I-95, come back soon!

"Unplanned Stop, so glad we chose this place!"

5
User 15/02/2019

We were on our way to another destination, and it was late, so we stopped here. Best decision ever. The lobby was beautiful and comfortable, the room was immaculate. The lady at the desk was wonderful and friendly. She was concerned because we had chosen a "small king room", and offered us an upgrade. We told her it was a quick stay, and we'd be fine. As it turned out, the room was as large, and much nicer, than other places we stayed. There is a barn style (sliding) door to the bathroom, and the bathroom has a toilet and shower stall. The sink is in the room. For us, this works great, and makes for efficient speed in getting ready in the morning. I was able to brush my teeth and do my hair without my husband being in the shower and fogging up the mirror. I really enjoyed my stay here, and if we are ever in the area again, this is where we will stay. Highly recommended!

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
It truly brightens our day to hear that we were the perfect stop for you during your travels. We can't wait to pass along your kind words regarding our staff, and we're happy to learn you enjoyed the layout of our clean, spacious rooms. It's also great to know you'll join us again when your journey brings you back to the area, and we wish you safe and happy travels along your way.

"Short stay"

5
Tom R, Adams, Massachusetts 03/02/2019

The room was clean and quiet. The location was fine. A short drive to down town. There were a couple of places to eat that were with in walking distance. The hip on hip of your is a must of you haven't been here before

GM_Front_Desk, General Manager at Best Western Plus St. Augustine I-95, responded to this review
Dear Tom, We want everyone who stays at Best Western Plus St. Augustine I-95 to have an excellent visit, so we're delighted that was the case with you. It's wonderful to hear that you had a restful visit and that our location was perfect for exploring the area. Please come see us again soon!

"Disorganized and disappointing "

1
BillBfromNC, Holly Springs, North Carolina 01/01/2019

The hotel is still under renovation and seems mismanaged. Renovating a hotel is a challenge. Unfortunately management is failing the challenge. Hotel has a new paint job/new look and a new name: Best Western Plus. The flooring looks nice and new. We booked the Wingate by Wyndham which is close to I-95 and the outlet. We weren't told about the name change so we were confused when we pulled up. We heard several couples and families complaining about the same thing. The exterior was painted different and had the new hotel name. It would have been simple for someone to notify us of the name change, but no one bothered. The first set of room keys they provided didn't work at all, so they assigned us a new room which turned out to have been occupied when we opened the door. We were assigned a third room and given new keys at which point we finally got into a room. Despite all the upgrades the bed was far from comfortable. I suspect they are the old beds. We stayed 3 nights and had key issues requiring us to go back down to the lobby a ridiculous number of times during our stay. The clerk told us not to put the keys by anything magnetic, which we hadn't done in the first place. Our door stuck when opening requiring excess force, which made it a challenge for my wife to open. The bed and bathroom were relatively clean except the bathroom door which had what I assume were coffee or dark soda stains down the inside of the door. I didn't measure but I'd say they were over 4' long. Not sure how visible they are in the attached images, but they are highly visible to anyone who looks at the back of the door. The stains weren't cleaned the entire time we were there. Makes you wonder what else was never cleaned. The hotel provided small sized amenities, however the forgot one or two items on subsequent days after check-in. Faint new paint smells linger throughout parts of the building. Someone was working in the lobby one night as we returned. An older gentleman who I assume was a manager or owner rudely yelled at me to walk a different route. Warning customers of potential hazards is always a good move, but there is no need to be offensive/rude. Most hotels provide a breakfast. This hotel does also, but I've had better breakfast while serving in the Marine Corps and deployed in “the field”. The eggs were dry. Based on the flavor and consistency I assume they were powdered. There was no fruit and no potatoes served with breakfast. No hard boiled egg options. The apple juice tasted watered down. The orange juice was bland. OJ doesn't need to be “fresh squeezed” but should at least taste like OJ. Some of the tables were so wobbly my drink spilled if I bumped the table. How hard is it to level a table? I personally wouldn't go back because there are too many better options at lower prices in the area. I don't recommend staying here to anyone either.

BestWesternHotels, Corporate at Best Western Plus St. Augustine I-95, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Well placed Hotel."

5
Wilson;Mrs.lind... W, Bangor, United Kingdom 25/12/2018

This Hotel was perfect for our needs as we did not want to stay in the centre of St. Augustine. The receptionist was so helpful and recommended various tours and eateries. The room was perfect with a view of the river. Breakfast was a little dull. Not much on the cooked side but there was plenty of cereal and fruit, so I did not go hungry. There was a lot of renovation going on but the workmen did not start until 8o'clock. We were up and out before they started drilling and hammering. We would certainly be back to this hotel next year.

"Looks new but.........."

1
Thomas M, Jefferson 17/12/2018

The hotel looks new and is currently being updated. We were in an updated room. The newly painted room and bathroom must have been painted by a 10 year old. The bath tube faucet leaked and I wouldn't hire the general contractor to paint my treehouse.

BestWesternHotels, Corporate at Best Western Plus St. Augustine I-95, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"One night Stay"

3
Deborah T, Decatur, United States 29/11/2018

Hotel is being renovated. We were initially assigned a room that was not renovated. Furnishing was heavily stained and torn. We had to request to moved to a renovated room that was clean and in good repair. This room was very clean. The bed slept wonderful! Would have given higher rating if we did not have to request to be moved. I'm sure Manager knew the initial room had not been renovated.

"Great Hotel To Stay"

5
User 26/11/2018

the hotel is located fairly close to Downtown St Augustine. Very clean and great rooms. The staff is always accommodating and the breakfast was good. The area is right for travelers and state road 16 is right there.

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