Best Western Hotel Classic Inn,  Richmond

4.0/5  - basé sur 466 notations.
533 W Eaton Pike, 47374-2641, Richmond, United States - Karte ansehen
+1 765 939 9500 +1 765 939 9600

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  • Kostenlose Parkplätze
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  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Fotogalerie :
Ein Einkaufsbummel durch die Antiquitätengeschäfte ist ein beliebter Zeitvertreib in der Region, und unser Hotel in Richmond ist nur wenige Minuten von der Webb Antique Mall entfernt. Richmond ist eine Hochschulstadt, und Miami University und Earlham College liegen beide nur eine kurze Autofahrt entfernt. Zu unseren Gästen gehören zahlreiche Dozenten und Professoren, aber auch Freunde und Verwandte, die Studierende besuchen. Ganz gleich, aus welchem Grund Sie in der Region weilen, die Mitarbeiter unseres Hotels in Richmond sorgen für ein Gefühl wie daheim. Kaufen Sie eine schöne Kerze im nahe gelegenen "Warm Glow Candle Store", oder bummeln Sie durch die Geschäfte der Richmond Square Mall. Das Geschichtsmuseum von Wayne County ist ein Muss für Familien und Geschichtsinteressierte. Hier kann man leicht einen ganzen Tag verbringen. In den Sommermonaten finden die Highlights natürlich auf dem Gelände der Wayne County Fair statt. Veranstaltungen der 4H-Organisation sowie Jahrmarktsattraktionen sind hier echte Publikumsmagneten. AMC-Kinos und das Levi Coffin House sind zwei beliebte Treffpunkte für Einheimische und Besucher. Unser Hotel in Richmond heißt auch Gäste willkommen, die das jährliche Schweinefleischfest oder die Minigolfanlage von Richmond besuchen. Der Indianapolis Motor Speedway mit spannenden Autorennen und einmaligen Erlebnissen ist ebenfalls von hier mit dem Auto zu erreichen. Geschäftsreisende, die für einen Geschäftstermin bei Belden oder Henny Penny in der Stadt weilen, genießen vor allem unsere großartige Lage und den freundlichen Service. Ausgestattet mit Nichtraucherzimmern, Fitnessstudio, Hallenbad, Kabel-Satellitenfernsehern und High-Speed-Internet, bietet unser Hotel in Richmond seinen Gästen alles Notwendige für einen komfortablen Aufenthalt. Unser kostenloses Frühstück ist sehr umfangreich und bietet jedem Gast einen perfekten Start in den Tag. Das tägliche Frühstücksbuffet umfasst Waffeln, verschiedene Sorten Müsli und Cornflakes (warm und kalt) sowie Joghurt. Köstliche Gebäckstücke und frisches Obst sind in Fülle vorhanden, und jede Mahlzeit wird abgerundet durch gekühlte Säfte und unseren 100 % Arabica-Kaffee. Reservieren Sie Ihren nächsten Aufenthalt im Best Western Classic Inn! Wir wünschen einen schönen Aufenthalt.

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198
sehr gut
 
149
befriedigend
 
71
mangelhaft
 
29
ungenügend
 
19
Allein/Single Allein/Single 33
Alleinreisende Alleinreisende 46
Familie Familie 189
Geschäftlich Geschäftlich 40
Geschäfts-<br>reisende Geschäfts-<br>reisende 73
Geschäftsleute Geschäftsleute 46
Geschäftsreisende Geschäftsreisende 53
Paare Paare 115
Reisen mit Freunden Reisen mit Freunden 35
Sauberkeit
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Best Western Classic Inn,Richmond
  • 2
    « Ratings Are Wrong »

    I have no clue how this place got the great reviews. It is NOT a five star hotel. Maybe a 3 star.... maybe. We were greeted by a very cramped front desk located IN the breakfast room/hallway. After going down a tight hallway with construction materials on pallets stored in the hall. I am fairly certain this is a fire code violation. We turned the corner to a tight entrance to the elevator... which had an unusual odor. This continued throughout our three day stay. We entered our room that was hot because the air was not on... the little door on the air conditioning unit was covered with sticky.. candy like... material... this covered my hand ... which I washed immediately. The room was minimally clean. Breakfast was good... attendants wore gloves to clean tables.. did not change gloves and attended to food... possibly questionable. Staff at desk were varied! The gal who was at the desk on Saturday evening (May 5) was excellent. Others were never at the desk but if you rang the bell and waited they would show up. When we checked in on Friday afternoon.. no one at the desk... so you see I am not talking about the middle of the night... it was prime check in time... The hotel is over priced for the quality. I must say Richmond has many run down hotels... and this is one of them!

    2
    « Overpriced for what you get »

    They are trying to make this a nice hotel but until they improve the mattresses, they will be overpriced in my book the beds are like a swayback horse. Horrible and not what you expect from a hotel this price. We stayed in hotels 20.00 less with way better , plush beds!

    2
    « Could not use shower until third day. »

    The shower was not usable until the third day. Plugged up. Finally repaired, but tub not cleaned after repair, and we had to ask someone to clean it. Door to bathroom was dirty, had to clean all handles and switches with wipes. Breakfast was fine. Staff was friendly. We just need more cleanliness.

    2
    « Disappointing Stay »

    We had stayed at this hotel several times in the past and were very satisfied with our stays. However, we were surprised with our stay this time. The hotel is apparently undergoing a renovation, although we were not advised prior to arriving at the hotel. Upon check in we were given a room on an upper floor to mitigate any possible nosies. However, the floor were assigned was apparently undergoing a renovation. There were large pieces of furniture in the hallway. When we entered our room we notice that some furniture was absent - a sitting chair, corner lamp, a lamp for the desk. Also there was not electrical outlet near the desk. Although the room was recently painted and some new carpeting the paint was sloppy and there were some loose fixtures in the bathroom. We were offered another room on the same floor, but it was in the same condition as the room we were originally provided. Also the breakfast bar was not the same quality and diverse as it had been during our previous stays at this location. Although this hotel is easily accessible to the nearby interstate I would not stay at this location again.

    4
    « Great Value for the Price »

    The hotel is clean and newly decorated/renovated with friendly staff. I've stayed here multiple times for work and have never had a bad experience. Definitely a great place for the price point. It is pet friendly if that impacts your decision in any way.

    2
    « WTF? »

    This review is more about a documentation of our recent visit. First, a quick review. I like this motel. It is convenient to the interstate and dining (local and chain restaurants), it is clean and comfortable and the breakfast is good for a moderately priced motel. Now about our recent visit! If this was our first experience with Best Western or this motel, it would be our last. We frequently stay at Best Western motels; in fact we used some of our loyalty points for this stay. This was the fifth time that we stayed at this particular location and had a totally unexpected negative experience. The facility is undergoing an update and the halls were a little congested (not a particular problem). The issues started immediately after check-in. The luggage cart was a pain to use. It did not roll well and so I had to struggle with it from the car to the room. After returning the cart to the lobby, I returned to the room and walked right in without using a key card thinking that my wife left the door unlocked for me. Not the case, the latch wasn't engaging properly. When we first got to the room the TV would not turn on using the remote, so the desk clerk came and performed a reset which took care of that problem. At that time I showed her that the door did not latch properly. She did not offer us a different room nor did we request one which could have been a mistake, but we didn't make an issue of it. That the door did not close securely and lock was something we verified for sure when we returned from dinner. I thought my wife headed to the room ahead of me while I parked the car and I did not have a key card. Taking the stairs which were right next to the room and thinking that my wife was already in the room, I pushed the door handle and entered the room without using a key card. Once again I thought she left it open for me but actually she arrived after me. Fortunately nothing was missing from the room. Since the dead bolt and bar lock offered sufficient security while we were in the room I did not to ask for a different room. Shortly after getting to the room (when we first arrived) we were able to log onto the internet without much difficulty. However, the connection was slow and later in the evening it just dropped our connections and while I was able to reconnect only after numerous attempts, my wife was never able to regain internet access. During the night my wife used the toilet. When she attempted to flush it, the flush lever turned but the toilet did not flush. In the morning I used the toilet and when I attempted to flush, the lever fell off. I was able to flush only by removing the tank cover and pulling the chain. All of this being said since we've had good experiences in the past, we will give them another try in the future and hope all of this can be attributed to management being ill prepared for all of the renovations.

    1
    « Hellish »

    An overall rating of 4 out of 5 stars? Are you kidding me? Going on 11pm and room suddenly started shaking like there's an earthquake or a jet is mere yards overhead and about to crash. Looked outside and it turns put there are train tracks just a few yards from hotel. Several minutes later and room started shaking again from another train rushing past in the opposite direction. ....Now nearly 1am and there has been a random pounding, thumping, scraping noise for the last couple of hours, and something that sounds like a giant sheet of metal being flexed back and forth. Finally passed out from exhaustion. 3:45am awakened by two sharp loud thumps next door. Suspect noise all night has been caused by some kind of poorly maintained mechanical equipment. Any way to give this place a negative 5 star rating?

    4
    « Welcome rest from the road »

    Stayed here on the way to Mom's house for Thanksgiving. The check in was quick and the staff was helpful and friendly. We took advantage of close proximity to McDonald's to grab a quick snack. My son enjoyed the pool and we both enjoyed the ample pillows and comfortable beds. The complementary breakfast was good. All in all I wouldn't hesitate to stay here again.

    5
    « Very nice »

    The staff at check in and check out were extremely helpful and very nice. They went the extra mile to assure we were happy with our room. The breakfast buffet was very good and free. A great location just off the interstate and all the amenities we could ask for.

    5
    « Success »

    This was always a good place to stay,now it is becoming a great one. Customer service has improved over the years to the point of the staff almost reading our minds to your needs. Even in the middle of a remodel ,which was almost invisible, the place was in good shape and ran like a top. A request for some help with a request was taken seriously and response was extremely quick. Under the old management this would have probably been passed over. They are really trying hard to earn your business and in doing so are offering great service.

  • 1
    « Bad For Longer Stays . . . And Definitely Not With Pets »

    We chose this hotel, as we travel for work with our pets, and their website claimed they are 'pet friendly', with a fee of $10 per pet, per night. For a nightly rate, that's reasonable . . . but when you're staying for four months of work, it adds up quick. We have a five year old female lab, and a six year old male cat . . . both are fixed, and the cat is declawed. Neither have ever caused any problems during any of our hotel stays. We spoke with 'Sam', the GM, about getting a possible discount, as just the pet fees alone would total $2,440 for our total stay . . . a hefty chunk, considering all the other expenses of living/working on-the-road. After some haggling over a possible price reduction, Sam told me the best he could do on the pet fees was $1,900 for the entire stay. He also said that we were lucky to get that, since he had given our Company a reduced rate on our room. I tried to explain to 'Sam' that the Company pays for the room, but we are responsible for the pet fees. He then informed me that because of the reduced room rate, he required that we pay the entire $1,900 up front, and that it would be non-refundable, in case my fiance was sent to another location to work. I told 'Sam' we were unable to pay the entire $1,900 up front. His response to me was that we would need to find other accommodations. Period. 'Sam' then informed me that the hotel was in the middle of some major renovations, and we would be required to change rooms 4 - 5 times during our four-month stay. I definitely was given the impression that 'Sam' did not want our business. We ended up staying only one more night at the BW, then moved to a new location. After over a year's worth of hotel stays from Ohio to California and back, this hotel had the worst customer service I've ever experienced. And the other Front Desk personnel are just as bad . . . no smiles, no greetings as you pass through the lobby. I noticed the same attitudes when they dealt with other guests. There were other issues with this BW: a king mattress that felt more like a box spring, a bathtub/shower that was yellowed and stained, and one small elevator that shook and jumped as you moved between floors. We would never stay here again . . . with or without pets!

    5
    « Great Hotel »

    Everything was great. No problems. Breakfast was hot and very good. Front desk was helpful. Check in easy and fast. Pool was clean and water was clean Will use again when back in Richmond. Hotel was close to resaurants

    2
    « BW Classic Inn Sucks »

    Staff were not very friendly or helpful. Hotel was dated. Bed was hard as a rock. Railroad right behind the hotel. Pet fee is ridiculous and the owner is very rude and inflexible. Advertised grab and go breakfast from 5-6:00 a.m. There was never anything out. When we checked out, the manager never even asked why or what they could do to make it right.

    5
    « Great hotel »

    Clean! Nice! Good place!! I always love Best Western Hotels...I feel they are less of a gamble! Always friendly always clean..and pet friendly!! They have the better breakfasts too!! All around the better place to stay!

    5
    « Comfy beds at affordable price »

    We've stayed at this Best Western several times on our travels and set it as a destination point because we are always happy with the accommodations. Beds are very comfy, staff is cheerful and attentive and the price is affordable. They also have a good selection of breakfast items. And if you love Italian food just go down the road to Gallo's for a great evening meal. This Best Western is definitely a thumbs up for travelers.

    4
    « Great value »

    Great staff and rooms. The beds were too soft and wiggly for my liking. Wide variety at breakfast and staff was helpful. It was not far off the highway but the frontage road it is located on was hard to find at night.

    5
    « Great stop on our way home »

    We stopped here on our way home from spending a month on the road. I rate hotels based on cleanliness, comfort, and amenities (especially a fridge), not on how "fancy it looks or is". It's a bonus if brakfast is included as this saves time and money in the morning while traveling. The price was reasonable, the rooms, lobby, hallways and breakfast area were very clean. The room was a decent size, and the high speed wifi was actually that. We stayed in a lot of hotels that claimed to have it, but really didn't. The heating/cooling unit was quiet (in some hotels they are not). It was close to the highway, but in a quiet location. The room was very comfortable. The staff was friendly.

    4
    « Great place to stay »

    I was on a college visit weekend with my child. This hotel was clean and convenient to the highway and restaurants. the staff was very friendly and the breakfasts were very good (especially the made to order omelettes)

    4
    « Great location to highway and restaurants. »

    We have enjoyed most BW's that we have stayed in and this one did not disappoint. It was conveniently right off the interstate and had many choices of places to eat near by. There was a nice lime flavored water in the lobby as well as coffee. The room was clean, comfy, and had all the amenities covered. The breakfast had most anything you wanted. ( the eggs were cold but I noticed that the man who was covering the front desk and breakfast area filled everything just as we were leaving.)

    4
    « One night stay with our dog »

    Clean, comfortable, good complementary hot breakfast, close to restaurants and the convenient to the interstate. They even have milk bones for their canine guests in the lobby. I will stay here again when we travel west to visit family.

  • 5
    « Extremely welcoming and comfortable »

    I don't have anything negative to say about this hotel. The staff - every one of them we dealt with in various capacities, were so friendly and helpful. The room was very clean, up to date, and comfortable. It is conveniently located right off of Interstate 70, with lots of restaurants all around - some within walking distance. It's not far from the mall and movie theater, and downtown is just minutes away.

    4
    « Nice Hotel »

    I would definately stay there again. Hotel was well maintained and parking was good. Easy access to the Interstate as well. Rooms were spacious with a good size refrigerator and microwave. Good breakfast too. There was elevator service to all floors and luggage carts to make it easy to get to one's room.

    5
    « Great stay at a great hotel! »

    I had originally booked a room somewhere else, but was grossed out by the accommodations there, so my husband and I went looking for another pet friendly hotel and found this lovely gem! First, Junior, the front desk agent, was fantastic, very professional, checking us in quickly and being so understanding of our situation - great customer service! The room was beautiful - you would never have known that our room was a pet-friendly room, so clean and fresh smelling - thank you to the housekeeping staff! But the breakfast - absolutely wonderful! The breakfast attendant - Rami, kept the area clean, and well stocked, and was even taking orders for freshly made omelettes - I can't imagine anyone ever complaining. And the seating in the breakfast area was so comfy - couches and plush chairs! Honestly, worth the money and I would recommend to ALL!

    5
    « Best Western Richmond IN »

    One of the best. This property is well taken care of, skillfully staffed with the best people I have encountered and has a very caring atmosphere. This should be the flagship for Best Western. Job well done.

    5
    « Very pleased »

    We were very pleased. I am a Hilton Honors member and usually stay at Hampton. Hampton was $40 higher so we decided to stay here and all was good. rooms and lobby were very clean. Hot coffee and hot water for tea always available. Was not so sure about the policy of allowing pets but no problem at all. Was quiet. No odors anywhere. The staff was super. Dev who took our reservation and checked us in. Tabetha who was manger on duty when we checked out. very efficient and friendly. Remmy the breakfast attendant was wonderful. Kept breakfast area supplied, clean, and took omelet orders. Yes, freshly made omelets in the morning. What a nice touch. Shower was very nice also and plenty of hot water. We had a hiking group here, The Happy Hikers and all were pleased.

    1
    « Nightmare »

    Booked thru AAA. Entered dirty lobby about 8:38 pm. Called to other locations for a room, but nothing nearby, had to stay, needed to not drive any more that evening. Rug had a pet or vomit odor. At 10:45 pm hear power tools being used right under our room. Couldnt report to front desk because phones were not hooked up. Got dressed. Reported problem to front desk. Her thoughtful response was " they shouldnt be too much longer". Workman overheard my complaints and agreed to not continue. Not emergency work he stated. Then why at 10:45 pm? Beds not made professionally. Breakfast sloppily presented. No pride at this location. Best Western corporate management and on site management really need to get involved here. We are 70 and travel extensively. NO MORE BEST WESTERN !!! I am also going to report to AAA.

    4
    « A Nice Place »

    Clean rooms, friendly staff, an above average hotel breakfast. No complaints here. Just sayin':: If you're not a "dog-person" you may be put-off by the canine-friendly hotel. (P.S. I like dogs). Typing this to get to 200 chars. : )

    5
    « Best Breakfast at a Hotel--Ever »

    This hotel was clean, quiet, and comfortable. The staff was friendly and accommodating, but the breakfast WOW! They served soy milk in addition to milk, for those of us with allergies and made custom-made fresh omelets for all guests who wanted them.

    4
    « Nice Place Right off of I-70E »

    This was a nice hotel. Good location, clean, reasonable. Easy access off I-70 heading east. Would stay here again when in the area. Walk across the street to various dining options. Quiet hotel with no issues.

    5
    « Friendliest staff ever »

    This is not a five-star hotel in terms of grandeur, but the service was excellent, the room was clean, and the breakfast was delicious. All of the staff were very friendly and helpful at all times. I would definitely stay here again.

  • 4
    « Good stop, fair breakfast »

    Best Western has consistent performance and this is not exception. Room was clean and fully furnished. Bed somewhat soft with multiple pillow. Breakfast has multiple options. Decent price for service. Our room tv and phone did not work. Maintenance came immediately. Device were unplugged!? But the rest of the stay was quite acceptable. Very quiet over night

    5
    « Stayed here two different times in a week »

    The staff goes out of their way to help make sure you're happy. Breakfast was catered to everyone's likings. They personally will make you an egg omelet and bring it to you. Super friendly and accommodating. You'll enjoy your stay here for sure.

    2
    « Fine if you have incredibly low expectations »

    The only kind thing I can say is the staff was nice. The room wasn't very clean. The tv gets 3 channels, deadbolt broken off door, light in bathroom has no cover. Overall bad. All of this for $100 a night.

    5
    « Great place to stay in Richmond Indiana. Very well maintained and a very friendly service staff. Very nice breakfast »

    We always enjoy the Best Western in Richmond. The staff is very friendly and helpful. The breakfast on the weekend was especially good with the omelet station. The best place to stay in Richmond, Indiana

    5
    « Great Autumn Oaks Weekend »

    To start out with the staff at this Best Western are beyond amazing!!!! We came in at 3 am and didn't have reservations until the next day, but they accommodated us with a meeting room turned into an actual room!! When the morning came around to wait for our actual room by check out they actually had our room ready. The hotel is extremely clean, the staff are amazing and the pool was actually warm and enjoyable!!!! Thank you so much for a great stay!!!!!! I give the property a 10 out of 10!!!!!!!!!!

    3
    « Basic Hotel »

    No frills, basic room to spend the night in. The beds were a bit soft and the blinds did not shut out all the light. However, the room was clean with no smell or mold in the bathroom. Three main requirements when staying in a hotel. Right off I-70 great when worried about easy access.

    5
    « Good value while traveling through »

    Clean, comfortable rooms. Comfortable beds and bedding. Very good breakfast (loved the pancakes). Super friendly staff. This was a great stop-over stay to get us well rested for the rest of our road trip.

    5
    « Autumn Oaks 2017 »

    Autumn Oaks 2017 trip.Great trip this year.First time at BW here in Richmond,Indiana...This place is worth the price since good location,place to tie dogs out back..And is a pet friendly place for are Coon hounds..Great breakfast overall....average taste but filling...

    5
    « Very accommodating to our needs »

    Although we were traveling during the week of July 4th for a funeral and had to cancel our original reservations, the facility honored our rates from the previous week. When I inquired about other family coming, they gave them the same rates too. Living in a tourist town, I'm not used to seeing this type of compassion. They provided all my special requests in traveling with two elderly family members also. I will continue to stay here when I visit my family in the future.

    5
    « Terrific value in Richmond, IN »

    We had 14 family members staying at this BW to attend my mother's funeral. We had several options for hotels, but we needed one that guaranteed a fridge and microwave in every room due to my grandson's food intolerances. BW has a fridge and microwave in every room, free high speed wifi and free hot breakfast. They were about $50 a night cheaper than the Hampton and Holiday Inns across the street. The staff could not have been more friendly and helpful with my two young grandsons! We ate family meals that we brought in from outside and used the tables in the lobby area, and staff made sure we had a high chair, paper plates, and napkins. The location is convenient to I-70 and lots of restaurants. The breakfast was consistently good, with scrambled eggs and a meat choice of bacon one morning and sausage patties the next, as well as waffles, sausage gravy and biscuits, and a variety of breads, yogurt, cold cereal, etc. We had a king bed room with a sleeper sofa and a desk and chair, with plenty of room for the family to hang out in our room and the grandsons to play. If you stay in Richmond for any reason, save your money over the Hamptons and Holidays and stay here.

  • 1
    « Poor Accommodations »

    Phone didn't work, internet didn't work, Building is drab and worn. Complimentary breakfast was TERRIBLE. Some kind of egg substitute for the scrambled eggs. Coffee was weak and tasted like instant coffee, not brewed coffee.

    5
    « Perfect for our needs »

    We just needed a place to rest our weary heads on a road trip to Indiana University from Pittsburgh, PA. This hotel fit the bill: hotel was reasonably priced, clean, quiet, and had a very good breakfast.

    4
    « Good Experience »

    I like this hotel. It's good and clean, the staff is friendly and the room look pretty nice. Although the location is pretty far from the shopping center and downtown but there are some restaurant nearby

    4
    « Trip through Indiana »

    Hotel was fine for a one night stay. It was close to dining options. We were driving to Maine and wanted a place to stay. We did not have a reservation. We needed two beds and prefer queen size. This hotel met our needs.

    5
    « Great stay »

    After checking in here on July 7, 2017 Went to plug in my cell phone just to find I had brought the wrong charger with me. Went to the front desk to see where the nearest verizon store was and told them what had happened. The manager on duty told me that they had storm warnings out and she thought she may have one that would work. She found one and let me use it while I was there. Everyone was very helpful and the room was very quiet and staff very helpful. was there about 3 days. Will stay there again.

    5
    « Was a great stay »

    Roo.s were nice and clean. It was quiet and peaceful. Rooms were tidy and guest service was good. Had a nice pool and nice little gym. Breakfast was good. Over all it was a nice stay and one of the o my hotels I stay at

    4
    « What a Nice Clean Hotel »

    Our family stopped here while on a trip. We were favorable impressed by how clean and new-looking the place was. I was told that it was recently remodeled. The stairway between floors was nicely carpeted and attractively decorated. There is only one elevator. Breakfast was very good, with biscuits & gravy, eggs, sausage, waffles, pancakes, and a variety of other items.

    4
    « Nice place-would stay there again »

    We checked in at almost midnight but were greeted promptly and checked in quickly. Our room was pleasant, clean and comfortable. It had a fridge and microwave. There was a stool but no chair which was a little weird but didn't impact our stay. The bathroom has a lot of nice counter space. Both sides of the bed have a reading light and nightstand and outlets for chargers are easily accessible. The common areas were clean and comfortable. Breakfast was fine with the usual selection of cereals, bread products, eggs, sausage, fruit, and waffle makings. We will definitely check out Best Western in the future.

    2
    « Was expecting better. »

    Hotel itself is on the outdated side. One elevator. Room door did not stay closed. Had to deadbolt the door to keep it closed. AC fan only one speed worked. Mold in bathroom. Small TV in room, poor reception.

    4
    « unknown »

    We use this Best Western because we have a dog and they welcome her. We have pretty much stopped using BW because many do not accept dogs. WE are using Days Inn now, I think they all accept our small dog.

  • 5
    « Car tour group »

    Great location for historical visit of Richmond area with local travel easy to navigate. Plenty of good restaurants with easy access of main Route 40 (Old National Road) and several museums with quality collections; Wayne County Historical Society, Model T Museum downtown Richmond - two buildings of Model T's restored and some original. See Vern for the best walking tour.

    2
    « Needs a facelift »

    Sorry to say, we just were not impressed. Lobby was bland, employees blah, breakfast was good. People smoking outside late when we arrived, and in the morning when we left, appeared to be loitering but they may have been guests. Wouldn't stay here again.

    5
    « Returned to this Best Western »

    Came back to this hotel as it is very clean and in a great location. Restaurants nearby and right by the highway. The room was very nice with a chair for viewing the tv. Everything is convenient in the hotel. Also the pool was open until midnight!!

    5
    « Great place to lay your head and great breakfast. »

    Friendly employee's and great breakfast. Had a king room, nice size, good bed, quiet room. Good parking, walk to restaurants,, very clean rooms. Would recommend and I would go back. Enjoyed our stay. Easy off and on to the Highway.

    4
    « Not your fault »

    I know you can't be responsible for the cars in your parking lot but when someone calls to report a breakin and the employee doesn't even ask for your name or when it happened, it seems a bit uncaring.

    5
    « One night stay »

    This hotel is located near restaurants and the interstate. Parking was adequate, room was clean, whole hotel was well kept up. In the afternoon a storm came and electricity was out. Front desk lady and owner of hotel were present to get things straightened out and those of us in the lobby were kept informed.

    5
    « A must stop-over! »

    On our way re locating east to New England. Following a long drive and arriving late, we found this Best Western to be a terrific stop-over. Our tired Collie was welcomed! No extra charge! ( Other motels wanted up to $75 per night surcharge!! Almost the cost of our room! EGAD!) While being a totally pet- friendly motel, we found absolutely NO doggie odor anywhere. Our room was fresh and clean and spotless. It easily accommodated our large puppy's kennel, and she slept soundly all through the night. We were never bothered or awakened by barking anywhere in the building. The bed was wonderful: the sheets felt like silk! How divine! Breakfast was included and was okay. Know that we are health fanatics so you may find the breakfast just fine. The staff was warm and welcoming. Kudos to BW for becoming completely pet friendly! Would stay again in a heart beat.

    4
    « Nice place to spend the night »

    Decent room if a bit overpriced. Everything was fine with the room as far as I could tell. I had my children with me and they seemed to like it too. Breakfast was good. Staff seemed friendly and nice.

    2
    « Could have been better »

    We stayed on a busy weekend. The A/C was not working properly and leaking into the room. We were told that we would receive a 50% refund on our entire stay--this was not honored. The door handle to our room came off in my hand. There were suspicious young men running around trying their room key in every room. We've had better experiences here...but not this time.

    3
    « Great Hotel - Bad Bed »

    This was a great hotel - clean, great staff, and good location. BUT... our beds were old and horrible. If you were sleeping by yourself. It might not be noticable, but with my husband, it made a trough. So I slept with the skinny teen. It still was a problem. We got in very late so I wasn't going to move. I told the staff in the morning. They were very nice about it. Except for the beds, I would give it five stars. The beds were a one. FYI, the hotel had several people with very sweet dogs. No problems with them, but if you have allergies, it may not be the best choice. If you have pets, it seems very good.

  • 4
    « Decent choice in a safe location »

    The room was just fine and the staff was efficient though not super friendly. The breakfast was quite good and the wifi was terrific. Good choice for people travelling cross country and a way to avoid staying in Dayton since it's just a half hour past it

    5
    « Super staff »

    We rolled in to the hotel later in the evening and they gave us a great rate on our room. Room was clean and had Hershey kisses on our our bed. Hey had a nice free breakfast. It's a pet friendly hotel, which we couldn't even tell until the next morning when we saw all the people and their dogs going for morning walks. Can't say enough about the friendly staff. Wonderful stay!

    5
    « Pleasant & professional staff »

    From the time we checked in until we left, we had several chances to interact with the staff. In all cases, they were pleasant and professional. The property and accommodations were top quality. Our stay was the last on a 10 day trip. It was refreshing. Will stay again and recommend it. Breakfast was excellent. THE best on our trip.

    5
    « business trip »

    great place to stay. Service was excellent, breakfast good, room was spacious, and bed comfortable. Great location with several place to eat within minutes also very close to interstate. Great value. I am sure I will stay here again.

    2
    « Don't book reservation through a 3rd party! »

    Make sure that you don't book a reservation through a 3rd party, because you will be charged a 62.5% booking fee. You need to be sure that you are booking through Best Western and not a 3rd party. Web site for Best Western listed a telephone number and I thought was Best Western, was not Best Western. I was charged $190.22 and the bill from the Best Western where I stayed was 118.93.

    3
    « Just okay »

    So we stayed here for just a night on our way to Dayton Ohio. In searching the area for a hotel we found this had the best reviews. We arrived late around 10pm and the room we were given was the ada room. Upon entering the room you could smell like a musty or mold smell. I think it was from the bathroom which was all tile and setup for a wheelchair to roll in and out of the shower area. The room itself was clean the bed was a little broken down on one side. The furniture was old and it had the popcorn ceiling. I was really annoyed at the condition of the bathroom. The curtain for the shower kept hitting you woke in there because it was so close. The light section above the toilet and vanity was wide open and you could see the electrical conduit. The toilet when you sat on it rocked. They did have free breakfast but the scrambled eggs were so overcooked I couldn't get them down. I would recommend. Staying somewhere else.

    4
    « Nice comfortable Best Western »

    This was a nice clean, comfortable, Best Western. It has the typical BW breakfast items. The only criticism is it needs the automatic front doors. It is very difficult to get a luggage cart through the front doors when you are by yourself. I would think it would be extremely difficult for a handicapped person.

    1
    « Reservation accuracy »

    My reservation was messed up and no one would help fix it. It has been over a week and I am still waiting for someone to help me. The facility itself was good, the breakfast was good, but as far as the reservation and price of each day was all different and they messed up the days I was to stay there so they charged me more than they should, canceled a day they shouldn't have and charged me extra for the day they had canceled.

    5
    « Richmond Indiana Best Western Review »

    My wife and I extremely pleased with my recent stay at the Best Western Hotel at Richmond Indiana. The staff was friendly, courteous and genuine in their interaction. The hotel was in very good condition. Our room was nice, as were the free goodies they had for us in recognition of our awards status. I cannot make these claims for the following night we stayed at Embassy Suites Downtown Indianapolis. That place was overpriced and made us feel like a number, rather than people.

    5
    « BW stay »

    would recommend this hotel for quality and service with a great staff and location Quietness of room and great breakfast area and food. Just off the interstate makes for easy on and off access to this property.

  • 5
    « Best Western »

    Great hotel. Hotel of choice, when staying in Richmond,IN for many years. Always try to book here first when traveling in this area. Good value for your money.Room are always clean and neat. Friendly professional staff.

    5
    « Places To Stay In Richmond, IN »

    We have family in Richmond and visit multiple times each year. We been doing so for years and have tried several other properties. None beat this Best Western! The check-in, the room, the breakfast, the check-out, everything is so much better than our experience with the other properties in the area.

    3
    « Needs Upgrading »

    This hotel was ok..needs a lot of upgrading...it did have nice granite bathroom countertops, but has darker carpets (wear shoes), small rooms, narrow, curvy tubs that are slippery (be careful), poor lighting.. (also needs a light over the shower). The breakfast was ok..typical of a regular continental hotel breakfast. The staff was nice.

    5
    « Vacation »

    Nice clean rooms, friendly staff, have stayed here before and probably will again. Close to interstate and easy to get in and out of. Close to restaurants. I would recommend this to anyone traveling through Richmond.

    4
    « Great value »

    We had not stayed at a Best Western in years and were frankly dubious but we were delightfully surprised. The staff were very courteous, the rooms were clean and neat (including the bathrooms). We would stay here again.

    3
    « Clean, Close to Exit, Good Breakfast »

    Overall this was a good value. The room was clean, it's close to the exit, and breakfast was good. If you are expecting a luxurious bed that you just don't want to get out of, you won't find it here. No frills, King bed seemed smaller than a King, pillows were small, floppy, an lumpy, and the mattress had no support.

    5
    « Biker friendly »

    Very friendly towards bikers have stayed at this location a number of times and has always been a great stay. I will come back in the future if traveling through this area keep up the great work Luke and Jamie Herrmann

    4
    « Nice Place »

    It was clean and the team there made sure everything was great. They are dog friendly, but if you didn't see them you didn't know they were there. Upon our early check in the young lady literally ran to verify that our room was ready.

    4
    « Nice comfy hotel »

    I stayed here with my cat while traveling cross country. The room was was very clean with a very comfortable bed. Hand luggage cart and elevator made it easy to get my cat and all the cat stuff up to my room. Very clean shower/tub. Room was pretty quiet as well. I would stay here again!

    5
    « Incredible hospitality »

    Our stop at this hotel on our way to North Carolina from South Dakota was meant to be a brief stop over for sleep and breakfast. But we were so I'mma that but we want to go back again. We pulled in after midnight after being on the road for 15 hours with three children. The staff welcomed us with a gift back of snacks and water bottles. The room was impressively clean and nicely furnished. At breakfast, the staff helped us get plates of food for our there small children and continued to serve us by bringing refills. This isn't typical at a self-serve continental breakfast. The options but at breakfast were also pleasing, and the area was clean and well stocked. Also, the staff gave each child a travel bag for the road, including snacks, drinks, and a small toy. I don't know if this is customary, but it stood out to our 7 year old as one of the favorite moments of our ten day trip which included visits to the beach, the mountains, and a children's museum. Great job, Best Western! We will be back!

  • 4
    « Clean and Comfortable »

    We were happy to get off the road and find this hotel... nice that it had a little fitness center and an indoor pool ( though we didn't use the pool). Room was clean and had no musty smell, bed was comfortable. Breakfast was convenient and items well stocked. I did hear the train early in the morning, maybe because I was half awake, it was not an issue for my husband, my daughter, or me. Good value, I'd stay again if in the area.

    3
    « Good middle of the road »

    We found this property to be very clean and very basic. The room was clean and spacious. It was equipped with a small refrigerator (no freezer), microwave, flat screen TV and hair dryer. The bed was comfortable and bed linens and towels were average. On the down side, we traveled with a small dog and requested a room on the first floor. Instead we got a room on the third floor. This turned out to be a good thing as we discovered that the hotel is located near a train track. If you're looking for a good night's sleep and the sound of trains do not bother you, it's a descent choice. We slept fine, once we realized it was a train we were hearing. Just a note, if you're traveling east, you may want to choose a hotel in Indiana before crossing into Ohio. We found the room rates on the Ohio side of the boarder two to three times more expensive for a similar basic room. We would stay here again.

    2
    « Triple charged me »

    I want to like this hotel. The people were fine. The room was fine. But they charged me triple for one night. It's a good thing I look at my credit card bills otherwise they would just keep the money. I've called to try to get the extra two charges reversed but you apparently have to wait for a manager. Pretty terrible, shady service.

    5
    « Outstanding Handicapped Accessible Room Design »

    This may be the best designed "accessible" room we have ever stayed in, and we have stayed in many. Room 115 was king bed room with lots of space to maneuver a wheelchair or walker. The bed was not too high and transfer was easy. If I were to design an accessible bathroom at home this would be it. The roll-in shower had plenty of grab bars, a fold down padded seat, and all shower controls were within reach of someone seated, including the flexible hose shower head. The floor was a rough textured tile that was very slip resistant. All shower water sloped back down into the shower drain. There was adequate counter space at sink and the mirror low enough for a seated person. Toilet was the slightly higher style which was nice. Room was clean and quiet. Staff friendly. And this property is pet friendly, even had a bowl of dog biscuits at lobby. Breakfast was great. Hot eggs, sausage, biscuits and gravy, fresh fruit, waffles, cereal, fruit, yogurt, coffee, tea, juice etc. Very clean and well stocked. My only minor issue was the "accessible" room was at the opposite end of the hallway making it a long walk for someone using a walker.

    5
    « Excellent Hotel »

    I can always count on a enjoyable stay at Best Western in Richmond, IN. The room and hotel itself is always clean and inviting. The entire staff is friendly and always ready to help with anything I've needed. I definitely recommend this hotel to anyone traveling to or through the area.

    5
    « A great place to stay »

    Spent a few days visiting my son and daughter in law and stayed here. Awesome place, very friendly people, clean rooms and great breakfast. I would stay here again on my next visit. I can honestly say someone was always cleaning or vacuuming no matter what time of the day. No one was ever just standing around; yet everyone had time to say hello and ask if my stay was going well? The cleaning staff was top notch. I would highly recommend this hotel.

    3
    « Mixed Feelings -- Great Service, »

    Can't say enough about the friendly staff -- in particular, Amy went OUT of her way to provide great service, offered me a hot right-out-of-the-oven cookie, tips on dinner locations, shared complete info on breakfast for the next morning, etc. A+++ The location was very convenient to I-70, right off the highway -- with tons of restaurants and other types of shopping near by. There is a train running behind the hotel -- didn't really bother me. And breakfast was delicious and plentiful. The room was nicely decorated, loved the huge sink counter to put all my stuff on, shower isn't the fanciest I've ever seen -- but clean, good water pressure. Here's where my review takes a turn -- while the room was very nice, there was a linen decorative throw on the bed that should have been burned before I arrived. It had the nastiest looking stain on it -- which, of course, led me to fully check ALL of the bed linens. The bed sheets, blankets, pillow cases were an A+. However, that throw should have NEVER been place back on the bed. I noticed that the bed skirt, made from the same silky material as the throw, was also stained, everywhere. I've attached photos to make my point. I left a note for housekeeping alerting them to the throw with the stain. I'm hoping this was just a one-off situation -- and would hope that as housekeeping prepares rooms for new guests, items like this are NOT placed back in the room. These seemingly small things (given that it was 1 single issue in an otherwise perfect lodging scenario) can make the difference in repeat business.

    5
    « Excellent pet friendly Hotel »

    This is a well kept/clean pet friendly hotel. My wife and I would definitely recommend this hotel to anyone with pets, traveling Richmond, Indiana area. Everyone on the hotel staff was very accepting of our 2 little dogs.

    1
    « You are better off sleeping in the trunk of your car »

    Horrible stay, do not recommend. The front desk staff was rude. The bathtub/shower was a death trap, the floor of the tub was severely warped leaving nowhere flat to stand, constantly sliding around. Busy train tracks are adjacent to the parking lot. The entire room vibrated every time a train went by, which seemed like all night. The breakfast is disgusting.

    4
    « Very nice staff, good experience »

    This is a lovely little hotel. The staff were wonderful and the rooms very nice. Breakfast was good and we enjoyed our stay. It is located near shops and restaurants. Parking at the hotel was good as well.

  • 5
    « Clean, friendly comfortable stay »

    I travel through this area at least once a year and always stay here. Rooms are clean and comfortable. They are in process of updating the lobby area, hopefully will continue through other common areas. 2 things I'd point out are the railroad tracks running sort of behind the hotel. Many trains run by, but no train horns sound. However if you are super sensitive to outside noise, asks for a room facing the road instead of the back. Also, breakfast ends at 9 am sharp! They start putting it away right at 9 am so don't be late! Personally I think that is too early since not all travelers are early risers. Otherwise, it's a nice place to stay. Not the Ritz, but clean, comfortable and safe.

    3
    « Passing through Richmond »

    This was an average motel, but it gave us a feeling that it was less than average. There was an aura to the building that said this motel has not been cleaned to the level that should be expected of a motel of this class. This gave us an uneasy feeling throughout the building, including in the breakfast area. We couldn't comfortably recommend this motel.

    4
    « Friendly and nice »

    We chose the Best Western because it was a great price and had breakfast included. the staff were very helpful and friendly and the hot breakfast was good. The room was lovely and clean and the hotel was well managed and very well kept. The pool was not operational for a couple of days. It was a very nice stay and we would stay here again.

    4
    « Best Western, Richmond, Indiana »

    Made reservation for handicapped accessible room close to elevator months in advance but this was not available on check in. Reservationist did arrange for us to move to a handicapped room the next day. Handicapped parking spaces were not marked.

    4
    « Very Nice Stay in Richmond »

    My wife and I generally stay at this hotel while she attends the annual State Line Basketweaving Convention. I would rate this establishment about 2 1/2 stars. Rooms are clean and spacious. Beds could be more comfortable, but not bad. Bathroom is also clean and spacious. Hot coffee and decent hot breakfast available at 6am, which is good for early travelers. Generally friendly staff, and easy access from the interstate. Restaraunts close by for evening meals. Train tracks close by but didn't notice much train traffic. There was a problem with the pool while we were there this year (as indoor pools that host herds of children are likely to have), which had some parents understandably upset. We plan to return again next year.

    3
    « Disappointing Stay »

    Been going here for years when visit our grandkids. There are new owners but management has to have more staff. Most mornings and evenings no one was at the front desk and you had to look for the staff. The wake up call system did not work. There were problems with the pool and our grandkids got a rash that required Benadryl and anti itch lotion. The location is great and I hope the new owners fix these problems.

    1
    « dont expect hot coffee and stay out of the pool »

    Breakfast was ok but the coffee was only luke warm at best, two mornings in a row. After a little time in the pool our family was sneezing and coughing. The pool was clean but the coughing lasted all night. The wifi was good though and so was the location

    5
    « Price to nice ratio is outstanding »

    My business colleague booked this hotel for us. I am normally a HIE or HI kind of traveler, but he's stayed here before. It is a very good recommendation. The price is extremely reasonable. The amenities are nice, the bed is comfortable and the staff is very friendly. For a quick one night stay, this is a perfect hotel.

    5
    « Really Good Hotel »

    Have stayed here once before. Liked it and returned. Friendly staff, clean rooms, reasonably priced. Hot breakfast included. Easy access from the interstate. Restaraunts close by for evening meals. Train tracks close by but didn't notice much train traffic. I plan a staying here anytime I'm in the area.

    4
    « Clean, quiet, well maintained Hotel. »

    We have stayed here before because of the location and the cleanliness of the Hotel. The staff is courteous and helpful. The Hotel is quiet except for an occasional train passing by. The only bad thing I can say about the room is the bed mattress was too firm for my wife and I, otherwise it is a great place to stop.

  • 5
    « Third Stay »

    This is the third time we've been at this hotel since 2012. Each time has been excellent. The staff is great,very friendly, and the rooms are the right size with comfortable. Lot of folks I'm sure aren't crazy about the railroad just west of the parking lot but I find it soothing as it reminds me of when I was a child growing up in Indiana. Plenty of variety for breakfast and I love the bacon. We stayed 4 nights each time and the only thing I could think of is it would be great if y'all had rooms with a full kitchen as we can get groceries at Kroger and cook in for a night or 2 even though there's plenty of places to eat on the east side of town that are less than a mile away. Other than that, the hotel is perfect!

    4
    « Recent trip for 10th Special Forces Reunion »

    Best Western is a good stay, good service , clean, comfortable rooms, breakfast included. located on major used routes of travel, good locations overall. I would recommend a stay at Best Western here or in my travels overseas to Australia.

    4
    « Last minute booking »

    We were traveling through the state and made a last minute booking at this Best Western. The staff was very helpful, especially in suggesting places for dinner. The room was fairly spacious and very clean. The beds comfortable. The breakfast which was included offered a full breakfast even though it was a help-yourself style.

    5
    « Friendly staff »

    Loved this place! Staff was so friendly and helpful. I needed a plug for my phone charger and desk gal lent me her personal plug. Could have easily told me, "Sorry, we don't have any." I will be back!

    3
    « Good overnight stop »

    We stayed here while traveling through Indiana. The room was nice and clean with a large bathroom. There are several restaurants nearby. Continental breakfast was fine. We would stay here again if we were in the area.

    5
    « Good Quality »

    We've stayed here 3 times in recent years and always had a good experience. The rooms are clean, the beds are very comfortable and the breakfast has a nice variety of items. Definitely meets all of our requirements at an excellent price.

    4
    « it's just Richmond »

    The BW has been consistent these past 200 years we have gone to family reunions. The rooms are clean, service is good to unobtrusive and the breakfast forgettable but hey, its the hometown so why not?

    2
    « Steer clear of the showers.. »

    Overall the hotel probably wasn't two stars. It was probably more like three. When we entered the room there was a very musty smell. Apparently turning the air conditioner on for guests prior to their arrival so it doesn't smell like the room hasn't been aired out in seven years isn't a priority. The beds aren't very comfortable. It's obvious the mattresses are either low quality or old (or both), and the sheets barely keep you warm. What knocked it down to two (and almost one) was the fact that the showers had NO nonslip surface whatsoever. The tile wasn't textured, nor was there a mat. I took a nasty fall and wound up with two major bruises on both arms and my right knee. Best Western needs to get this figured out before they wind up with a lawsuit on their hands.

    4
    « Typical Best Western »

    We have stopped here on two occasions and will probably stay here on any trip through the area. The Motel is very near the freeway (easy off and on). The rooms and beds are comfortable. Nice pool and fair workout room. Breakfast is about average for this price motel. If you stop on this side of Richmond and like Italian food you should try Gallo's.

    5
    « Clean and well kept »

    We started our trip by going to this hotel. During check in we were upgraded to a better room right away without asking! That was great and very thoughtful of the front desk manager. When we got to the room it was clean and had everything we needed including a microwave and a mini fridge. We would definitely stay here again.

  • 1
    « I Could Not Wait to Leave »

    This is a terrible hotel. We booked this hotel because we were visiting family in the area and other hotels did not have the type of room we needed. We have one family member in a wheelchair. After walking and rolling through a haze of cigarette smoke created by hotel employees smoking right outside the lobby door, the doors to enter the hotel lobby are impossible to open and operate a wheelchair. They are old heavy doors, with NO handicapped button. The lobby looks old and tired. Our hotel room had a large unidentifiable disgusting stain on one of the beds. It made me wonder if the room had been cleaned at all. In the morning, our hotel room lost ALL water pressure. For about 30 minutes there was no water during peak shower time! The hotel has one tiny elevator. The hotel is at the interchange of a major interstate highway and a major state highway near a mall and restaurants. You hear a lot of road noise. The drapes would not completely close so I had a light from the gas station next door shining in my eyes all night. There is free breakfast, which was ok. This hotel experience was terrible. The Best Western corporation should be ashamed that it's name is on this property. I could not wait to leave this awful hotel. When we departed, it was through the incredibly heavy doors banging and scraping against the wheelchair, and finally outside into the haze of hotel employee cigarette smoke.

    3
    « Average motel »

    Stayed overnight while traveling along I-70. Average motel, and the free breakfast was typical for a three star motel. One warning: the motel is "pet friendly" and there were dogs barking in the hallway at night, which was disturbing.

    3
    « Adequate, nothing bad, nothing to rave about »

    We stayed here two nights while moving our son in to college. The place is clean, although our room had a funny smell (mold? moisture? cigarette smoke of the past?) that dissipated after we were in it for a while. The young woman who checked us in was friendly and helpful, but the other staff we met were less outgoing. The breakfast is fine...I have had better at other chain hotel buffet-style. Tiny but clean indoor pool which was nearly out of towels when we went.

    5
    « Great place to stay »

    Motel is very clean and well maintained! Staff very helpful and courteous! I'm a handicapped person, and the handicapped rooms are centrally located and very spacious. Wifi is fast, and easy to get connected. Also handicapped parking spaces are close to the main entry. this is an all over great place to stay.

    4
    « Nice place to rest after a long day on the road. »

    Front desk was friendly at check-in. Room was clean and king size bed was comfortable. Location was great, right off the interstate and multiple restaurants with in walking distance. Only negative was train tracks 500' behind hotel. However, we would stay there again.

    3
    « Great stay »

    We spent one night as a couple in this cosy little hotel. Although the check and was quick, when we arrived in our room, we realized that it had not been cleaned yet. We went back to the front desk and they quickly switched us to a different room. Once we go to a new room it was clean and ready to go. It was a decent size a room with a small fridge in it and a king size bed. We woke up to a breakfast that was included in the price. It was overall a great facility and we would come back here again.

    5
    « Good value, excellent service »

    Nice, clean hotel with comfortable beds and friendly staff. We've stayed here several times and it is always pleasant. The breakfast has lots of choices and adds to the value. It is pet friendly and we didn't bring a pet, but we saw several. You wouldn't know from how clean the rooms are that pets have been there. Highly recommend.

    5
    « Good Stop for a Weary Traveler »

    A good Best Western. Tabetha, who checked me in, was delightful, helpful, happy, and able to handle multiple issues at once, including a call from a guy who didn't know where he was. The room was clean, the bed sleep-inducing, the shower hot enough. The hotel allows dogs and I met some nice ones. Breakfast was good, and included bacon, always a plus. There was not a freezer in my little refrigerator, but they let me use the kitchen freezer.

    4
    « Easy interstate access. »

    Easy access on and off the interstate and they provide large truck parking. Nice place to stay. Breakfast options are good. Love having inside corridors as it is much less noisy than outside corridors. Cracker Barrel is convenient and a good place to eat.

    3
    « Weekend visit »

    We stayed at this location on a Saturday night, after spending the day in Richmond. the young man at the Front Desk was very friendly and helpful, answering questions about the area, and giving recommendations about some local restaurants we asked about. PROs--Room was clean and comfortable with microwave and frig. Other guests had pets, and this hotel seemed to be accommodating them well. Nice breakfast. CONs-- Mattress was super soft and did not help us get a good night sleep...I would put this on the list for an update soon. Bathroom had shampoo and lotion, but no conditioner? Maybe this was just a slip by Housekeeping. Overall a decent place for a one night visit.

  • 1
    « So disappointed »

    We chose this motel based on good reviews, this was our experience: We checked in after 14 hours on the road The first room had an intolerable foul odor We were given another room which did not smell fresh or clean, but was acceptable odorwise, however, the bathroom was not clean. Tired and exhausted, we just cleaned the bathroom ourself rather than going through the process of getting yet another room. We asked for a late check out and we're told noon was check out time, however, were woken up before 6am by a wake up call we never requested and then again by housekeeping, pounding on the door around 9am, and again by housekeeping talking loudly outside our door. In short, there was nothing that would ever make us want to stay at a Best Western again.

    4
    « Comfortable hotel for pets »

    We stayed one night here with our 2 dogs. Very nice hotel and a nice place to stay with our fur-babies. Grass needed to be a little better maintained, but overall very enjoyable. Staff was nice. Breakfast was very good. Hotel was clean and well kept.

    3
    « Nice staff »

    Just a stop over from Roadtrip. Hotel had a funny odor in hall and rooms. They do allow pets so maybe the cleaning products. Beds are very soft. Just seemed a bit worn but ok for a quick overnight. Front desk were very nice but breakfast hot items were cold.

    4
    « Nice stay.. »

    It was overall a good hotel. Mostly friendly staff. It was clean and quiet. Beds were comfortable. It wasn't anything fancy but for the price it was a great deal. I was visiting and this hotel was also in a convenient spot.

    4
    « One Night Stay »

    We were traveling to attend a high graduation of a granddaughter in Richmond, In. and needed a motel to stay one night. Using AAA the Best Western Classic Inn was available for the night and had a rate that was cheaper than other motels in the area. The room was very comfortable and we had a great nights sleep. The breakfast in the morning really started the day right.

    2
    « perfumed odor in the rooms »

    The first room we were assigned had an extremely strong, perfume or incense smell and the beds were mushy. The manager and his wife brought us around to several other rooms. All of them had mushy mattresses, so we chose the one with the least perfume smell. They said it was their cleaning products. I had the worst night's sleep in a Best Western ever.

    4
    « Nice place to stay »

    It was a good value for my money. It was very clean, the staff was very helpful, it has a nice pool, and a reallg good breakfast! It's in a very convenient location to I-70 and other major highways, and is within walking distance of restaurants, etc. I would highly recommend this hotel for somebody traveling alone, or with a family!

    5
    « Very Nice »

    Very nice place run by wonderful, helpful people. The motel looks new I don't know if it is or not but the upkeep of it makes it look that way. Rooms are clean and roomy. Beds very comfortable. Girl at the front desk (sorry I didn't get her name) was very helpful with finding a good restaurant for us to have dinner. Will stay here again.

    3
    « Clean comfortable stop over »

    Stopped here late at night(after midnight.) on a drive across country. The rooms were clean, comfortable and up to datewith flat dcreen, microwave and mini fridge. The hotel appears to be pet friendly. Nice stop.

    4
    « Convenient, clean, friendly, »

    We have stayed here twice, en route back to Iowa after a trip to Ohio. On both occasions our room was clean, beds were comfortable, and the staff was eager to help. The location, a few blocks form the interstate, was convenient yet not overly noisy. The room price was reasonable as well. Highly recommended as a stopover on long drives.

  • 4
    « Good stop over »

    Very nice staff.Hotel was clean.Beds were alittle soft for me,thats just me...A|C was quite..Shower head was very high up..tub was a weird shape..when taking a shower..to stand...my hubbys got big feet..LOLDidn't stay for the breakfast....but all in all a good stay..

    4
    « A quick place to stop »

    We stopped by on a very long trip. It was very comfortable but we mostly slept. Being on the Ohio line made the trip seem shorter when we left in the morning. Staff was very pleasant. The hot breakfast was well done and quite tasty. It was pet friendly and even provided clean up bags which the other pet friendly hotels we used did not.

    4
    « Comfortable one night stay. »

    Check in was made quick & simpler by Laura's enthusiasm. Room # 209. A good size room compared to other B.W. suites. A firm King bed, with four 3/4 pillows. Two night stands, each with lamps. Writing desk with lamp & swivel chair. All lamps have one or two electrical outlets. Separate cloth comfort chair. A flat screen sets atop a three drawer chest with 63 channels. Micro/fried.. An enclosed closet with iron & board. Eight wooden hangers & full length door mirror. Bathroom good size. Shower/tub combo. Hot water for shower in four seconds. Plenty of towels. Bottles of shampoo, conditioner & body lotion. For the lady guest La Fresh travel lite make up remover wipe. Wall to wall sink counter, with matching mirror. Coffee maker with three packets of decaf & regular. Hair dryer. The tub's faucet's water very powerful, while shower head gentle to face & body.. Safely wall bar. The shampoo has a silky feeling. Bath & bedroom area very clean. Better than average carpet. This facility is three floors with elevator. Elevator is on the small size, however large enough to accept a luggage cart. Two carts are available in the lobby. In the breakfast/lobby is a guest computer, small couch & two comfort chairs. On the first floor by elevator are ice, snack & soda machines. Second & third floors have only ice & soda. Breakfast is 6:00 to 9:00. A good starter breakfast. Waffle maker, three dried cereals & Quaker Oats. Biscuits & gravy, steamer for scrambled eggs & sausage patties. Hard boiled eggs, red & green apples. Muffins, bread & bagels, bowl of different chunks of fresh fruit. Coffee , apple & orange juice. Pitcher of ice water. This facility would be the first of five. I wouldn't hesitate to stay again. Factors being location, helpful staff, clean room & comfortable bed.

    5
    « Great repeat experience »

    This is the second time I've stayed at this hotel, and both times I've left very pleased. I like to travel with my small dogs, and the selections in Richmond that are pet-friendly are very limited. So I'm doubly pleased that this hotel is both pet-friendly and also clean, reasonably priced, and in good condition! Thumbs up!!

    3
    « Chocolate trail »

    Wechose this hotel as it was on the Chocolate Trail. Lady at front desk was very personable. We were told breakfast was eggs, bacon, waffles, and biscuits and gravy and that it was served fro 6-9a.m. Our RM was on first floor which was convenient. We used inside pool which was very cold and had to go get towels as there were none left which was no big deal. Daughter did find a bug crawling on bathroom floor. We checked it out. It was OK. The next morning we were at breakfast 45 minutes before it closed to find no eggs or bacon. When I asked about more was told they ran out a d would not make any more and was very disappointing as we chose the hotel because of the Great breakfast. Also there were no plates. On the positive side hotel is close to highway and front desk was very nice.

    5
    « Great room & Great Breakfast »

    Wonderful to have a good breakfast included in the stay. Eggs were obviously pre-packaged, but tasty. Staff is very helpful (especially person who ran the breakfast bar). Salsa would be nice to have with the sort of bland eggs, but I am excited to just have a breakfast included. Love biscuits and gravy!

    5
    « Great stopover location »

    Convenient to I70, very comfortable and large room. Staff was terrific and very friendly. Bed was not great, but for a one night stopover it was ok. Lots of food choices close to the hotel. We would definitely stay again.

    4
    « Good place to stay »

    The room was updated and the bed was comfortable. Great hot breakfast in the morning. Only negative would have been the lady working the check-in. All I can say is she must have been having a bad day. Had I not been riding my motorcycle all day, I would have walked out. Hotel was great just didn't need her attitude.

    5
    « Best stay ever! »

    Decided to stop here on the way home from vacation. From the moment we got there, we were greeted with smiles! The staff here is excellent. Seriously the best hotel experience I have had. Jerry was the staff member who helped us check in. He was very helpful and informative. The rooms were very nice and roomy. I loved how many pillows were on the beds. So comfy! This hotel is pet friendly and smoke free! There was free breakfast which was great. A lot to choose from. When we checked out, the service was just as good. Even housekeeping was happy and friendly. I definitely recommend this hotel if you are in the area.

    4
    « Comfortable, but needs updates »

    This is a very acceptable hotel with pleasant staff members. Don't expect anything fancy because you aren't going to get it here. Clean rooms, good breakfast with an attentive assistant keeping everything stocked and clean.

  • 4
    « Good hotel »

    Hotel had a good selection for breakfast and adequate seating. Room was quiet and comfortable. Staff was professional and helpful. The light bulb in one of the table lamps was out. The front desk didn't have any to replace the burned out bulb but there were enough other lights in the room. I tried calling the front desk from the room several times but always got a busy signal. In the morning the staff suspected someone had switched the phone line to the data port (I can't verify that). While I was taking a shower I noticed the water was very HARD. It is difficult getting soap off your body after taking a shower. I wanted to use the PC in the lobby but it was off. The night manager said it was supposed to have been fixed. The day staff said they were having trouble finding someone to fix it, with unwanted software being installed on it.

    5
    « Great Hotel »

    Very satisfied with facility, staff, services. Would definitely recommend. They were very helpful with dinner reservations at local restaurant. Will definitely stay there when in the area in the future.

    3
    « Great for Pets! »

    I titled my review as I did because - there were cookies in the lobby for pets, but nothing for humans! If you are traveling with animals, this may delight you; it did nothing for me. If anything I think I'll leave this hotel to the pet owners. Otherwise, it was an average overnight hotel with average accommodations. It was no bargain, either, as they were no doubt capitalizing on the fact that it was graduation weekend for a nearby school (which brought us there). Great accommodations for families with pets, for certain!

    5
    « Hotel for Parents Attending Graduation »

    Perfect for two night stay for parents of the grad. Clean, tidy, efficient, inexpensive (with Orbitz discount), staff courteous and helpful. Bed very comfortable. No late -night noise at all from train tracks nearby. Breakfast buffet had awesome do-it your-yourself waffle station. Only negative is that there was no in-room internet service, and no business center. Front desk was helpful in printing our airline boarding passes from their computer.

    5
    « Home Town Visit »

    We were visiting our hometown. Decided on BW and are definitely not sorry. Clean and employees were very helpful. The executive housekeeper we had was great. Very helpful. Breakfast was very good and selection was excellent. Will stay here again when we return for our class reunions.

    4
    « Good place to stay, clean, nice staff »

    We stay here twice a year for trips to Eldora Speedway. We have stayed in several nearby hotels over the years, some more expensive but like this one because it is clean and the staff is friendly. It does let you bring pets which I why I didn't give it a 10 since I am allergic to dogs but was advised to stay on the 2nd or 3rd floor since most pet owners stay on the first to take the dogs out. This was helpful and didn't come in contact during our stay.

    3
    « Stuffy room and bad Wifi »

    Stuffy room (windows are locked shut) and bad wifi service. Wouldn't stay here again. Although the staff were very friendly, and the breakfast is ok. Lovely view: our room overlooked the White Castle and the BP station; couldn't ever get the room completely dark...

    5
    « Another great stay! »

    This was the second Best Western we stayed at on our travels cross country. We liked the accommodations and it worked well with the two cats who were traveling with us. They loved being able to look out the window to see what was going on! The cost at these hotels was really reasonable for three adults and plenty of room. Pet policy was reasonable. Breakfast was good.

    4
    « Across US »

    Nice clean rooms & courteous staff. Pets are permitted; we are not pet owners and had some concerns; however the rooms was very clean & so was the hallways. Normal hot breakfast items. Plenty of Restaurants in area.

    5
    « GREAT Hotel »

    You won't be disappointed staying at this hotel. Very clean. Great room. Everything worked. Nice breakfast. Front desk staff was very professional and friendly, and showed they cared about me through their actions.

  • 5
    « Great hotel at a good location »

    This hotel, located on the Indiana/Ohio line next to I-70, is a great hotel at a perfect location, especially for us business travelers. Good restaurants and shopping are right there. It's at Exit 156 in Indiana which is the exit for US 40. As soon as you enter US 40, access to this hotel is obvious and easy.

    5
    « One night stay »

    I would return to this hotel based on my one night stay. Check in was fast and friendly. The room was in very good condition. Every employee that we passed by greeted us with a pleasant 'Hello'. The complimentary breakfast, although called 'continental', had hot items such as scrambled eggs, sausage patties and make your own belgium waffles. Conveniently located right off of the high way.

    2
    « Airport Jets behind my wall »

    Beautiful building and excellent personnel but the jets stopped to rev their engines up to take off right beside my wall. We were not able to sleep before the jets had stopped flying out that night. NO, I will not stay there or recommend this single hotel.

    4
    « Great Location, Great Hotel »

    We stopped at this hotel on a long trip and were very pleased with our stay. the location just of Interstate 70 was excellent. The staff was well trained, friendly and willing to ensure we had a comfortable stay. The room was very clean and comfortable and was very roomy. The breakfast bar was one of the best we have had at Best Western hotels. There was a good variety of warm and cold items to choose from and they were fresh and appealing. The food was good and the breakfast bar manager was most helpful. Overall a great place to stay.

    2
    « Not pleasant »

    Checked in late hour due to drive, room reeked of smoke, fan did not work properly. Staff was fine, but at check in the clerk claimed room was 100% smoke free. Now I have to get 200 characters for this review to post.

    5
    « Feels like home »

    Such a great place to stay; feels like home....Breakfast daily M-F 6am...9am. On the weekend 6am...10am....The beds are so comfy and we always enjoy staying there because it is so close to all our favorite places to eat....All folks that work there is just so friendly and helpful.....

    4
    « Happy »

    Clean. Good price. Nice breakfast. Great Staff. beds were comfortable. Good Hot water in Shower. Easy to find from the Interstate, Local restaurant's easy to find Glad I Booked there..Only complaint room got to worm

    4
    « Great place »

    Had no problems. Check in was easy it didn't take very long at all. We got there at about mid-night and the clerk got us checked in and in a room by 12:05am. Check out was even easier, we had to leave really early in the morning and best of all they are pet friendly.

    3
    « Not A Good Sleep »

    The main thing we're looking for on a one night stay is a good night's sleep. Unfortunately, we had a tough time sleeping here. The mattresses were lower quality and much too soft for our taste. Bedding was slim: a thin blanket sandwiched between two sheets! Brrr. There were no other blankets in the room, which we realized too late to ask for more. On the plus side, the staff were quite friendly.

    5
    « Great Place to stay »

    This hotel is the only hotel we will stay at when we come to Richmond for business, or anywhere close to Richmond. We will be back and the rooms are great clean and comfortable. Breakfast was great. We will be back this year again.

  • 5
    « Great stay, great staff »

    My dog, Cordell, and I were returning from the AKC National Championship Rally Obedience shows in Tulsa, and this was where we spent the last night of our road trip. The reception desk person was friendly, courteous, and even helped me get dog and gear through the doors in one trip. I really liked the fact that there was an elevator - made my life much easier. I overslept, so didn't stay for breakfast, but the breakfast area was roomy, clean, and inviting. Highly recommend, and will definitely plan to stay here again on trips taking us along I-70!

    4
    « The front desk was very helpful as i was planning my trip. »

    The room was clean and fit 3 of us very nicely. The breakfast was good and everyone on staff was very helpful. It was easy to find a parking space. They also mad check out simple which helped us get on the road faster.

    4
    « Nice place »

    This was a pleasant visit. Nice room, friendly staff, and a really nice breakfast, which was included in the room rate. The rate was competitive in the area, about $75 power night on a two might stay. Plenty of places to eat nearby, and doing a short distance away Rio. One suggestion, keep the pool area much warmer. Diverting while you are standing in the pool area is not a good thing when you are wet. All in all, it wad a pleasant stay, and would stay here again if we were in the area and needed a hotel.

    5
    « Second Time, Still Excellent »

    I stayed here once before and chose this again because of my good experience the first time. The second stay confirmed my opinion. I have recommended this hotel to my daughter and son-in-law, and they stayed here on their drive from North Carolina to the Chicago area. They were similarly impressed and pleased with their stay.

    5
    « Great Place To Stay »

    We stayed here because they were pet friendly. All the employees were real friendly and helpful. The Rooms were clean and they supplied anything we needed. I will definitely stay here again. I'd recommend this place

    5
    « Great value-clean and friendly »

    Very clean rooms and comfortable beds. The staff went out of their way to be friendly and accommodating. We would definitely recommend this hotel. The hotel is located just off the highway and surrounded by a selection of restaurants that are within walking distance. Breakfast was hot and offered a variety of items.

    4
    « Great deal! »

    Clean and friendly franchise. Very accommodating, especially since it was 3a when we pulled into their lot. Decent continental breakfast (from 6a-9a weekdays) in a spacious front lobby. And at only $89 (including tax), this is a fabulous deal.

    5
    « Great Night Great value »

    Found hotel on Priceline. Value was superior to other local options. Super location right off I70. Easy to locate. Nice, clean comfortable room. Quiet. Staff was great. Breakfast was varied and plentiful. Would definitely stay here again. Lots of local dining options.

    4
    « Excellent Value »

    We were driving through and the weather bogged us down. Really good price and the beds were really comfortable. Staff was hospitable and willing to help with any questions. Room was quiet and did not here train at all. I would stay again if I was in the area.

    5
    « Excellent Experience »

    Just like others have said, this is a great hotel for the price. The train didn't bother us as we were at the front of the hotel, but even when we stayed at the back another time, we did not think the train was a bad thing. Staff all very nice, including housekeeping staff--they seemed well trained in customer service. The fact that they allow dogs was icing on the cake. We would go out of our way to stay here next time we are on a cross country road trip.

  • 4
    « Good hotel for the price!!! »

    We were visiting Richmond Indiana for a 50th high school reunion. As a Best Western Reward member, we selected this hotel and were not disappointed. The rooms were very clean and comfortable. The staff was very friendly. We did not eat the breakfast that was offered so I am not able to comment on that. The price was right and we were not disappointed. Would highly recommend this hotel.....a/k/a "The Travel Whisperer"

    5
    « Great Place to stay »

    We have stayed in this hotel 3 times now and will be back again and again. Rooms are clean and very spacious, breakfast is good, and staff is very friendly. We stay for business everytime we come to Indiana.

    5
    « A little pricey »

    Comfortable. Clean, Nice person at front desk. :) Best Western front desk called to make sure everything was ok Good breakfast choices It was a little priceier than we like to pay, but the stay was nice

    3
    « Some good some bad... »

    The hotel was good for a short stay and the staff was very friendly. Breakfast was provided which is always nice. The negative would be that the cleaning was sporadic. The bathroom had long black hairs in the bathtub, on the floor, and in between the sheets which was a little gross.

    5
    « Overnight stay was great »

    We came to Best Western as we travelled to and from St Louis on vacation this holiday season. We did not have reservations and had no problem coming or going, in getting a room. The staff is great, the room was clean (always my main concern), and the room had everything we needed to feel at home. Other than updating the room and bath, which was fine as is, there is nothing negative to report. I would definitely stay here again and would recommend to anyone travelling.

    5
    « Consistent comfort and care »

    We have stayed at this hotel on several occasions, and have always found the staff friendly and accommodating. We find the cleanliness to be well above the standard we see at other hotels. There isn't anything I can complain about. We had a very clean, comfortable room, and the staff went out of their way to make our stay pleasant.

    5
    « OSU Trip »

    Great hotel for my daughter and myself. made our short trip more relaxing and comfortable the breakfast was a great way to start the day. plenty of choices all and all it was a relaxing experience plenty of choices around the hotel the night before for dinner al close an easy to get to

    5
    « Everything just right »

    The staff were friendly and helpful. The room and property were clean. Everything worked. I especially appreciated the attention to detail. Also, this was a dog friendly property which really was dog friendly. Overall, this was an excellent value

    4
    « good for business »

    Good location except for some trains that would come by during the late evening...breakfast was pretty good. and of course it was no additional charge to my stay. I didn't have a change to use the pool, but the last Best Western I stayed in Brooklyn Center, MN had the best whirlpool I've ever been in!

    4
    « Everything was fine except the dishes »

    Everything was fine, except the fact that as an european i am not used in having breakfast from foam cups, paper plates an plastic fork knife and spoon. In Europe we prefer porcelain, glas and metal. Even in low-priced hotels. Hospitality and service were perfect.

  • 5
    « Very Good hotel »

    Pleasant stay at the Richmond, In Best Western. Good food for breakfast, quiet room, and helpful staff. I would highly recommend this hotel. At check-in, I asked for a room closer to the front lobby area and I was accommodated, no questions asked.

    4
    « Cross country move trip »

    Overall good property and the bonus was pet friendly. We were moving and traveling to our new home with our cat and the staff at the hotel could not have been more friendly and helpful. The location was very convenient to the Interstate highway and made the stop over convenient. The complimentary breakfast was very good.

    5
    « Nice place to stay »

    Very friendly staff; was greeted by every employee we passed....was very welcoming, room was clean and comfortable, close to many restaurants and the interstate. Great place overall especially if you don't like the hustle and bustle of the larger hotels

    5
    « Daves Review »

    I Feel that the Richmond,IN Best western Hotel Is A great place to stay and the staff is friendly and helpful and would suggest hotel to anybody. The rooms are clean and well kept and the hotel is easy access to an interstate

    5
    « Visit Home »

    Conveniently located to I-70. The hotel also is relatively close to dining and shopping. The rooms are spacious and very clean. The staff is always smiling and cheerful. The continental breakfast has something for everyone.

    5
    « Vacation »

    we had no reservation. Stopped here and we were greeted by a very helpful employee who got us a room. We were very pleased with our last minute stop. We would recommend this hotel to anybody. It was also pet friendly.

    5
    « Good value »

    We visited for the Earlham College Homecoming and found this motel to have reasonable rates, especially compared to surrounding hotels. The location was very convenient - right off I-70 and close to restaurants, with an easy 10-minute drive to western parts of Richmond (i.e. Earldom College). All of the staff were very friendly and accommodating, and the beds were great.

    5
    « Cross Country Drive »

    My friend and I drove from Philadelphia to Las Vegas, spending our 1st night at this location. It is right off the freeway, with some good dining locations within walking distance, such as Steak & Shake, and a White Castle, located inside the gas station next door. The entire staff were courteous and friendly whenever we encountered them. Breakfast was standard, but well kept and fresh. Coffee was excellent. If I ever plan on another cross country tour, I'll make it a point to stop at this Best Western again.

    4
    « Good Property »

    For anyone needing a hotel night in the Richmond, Indiana area, this is a good choice. This was a clean hotel. The breakfast was good and the staff was friendly. The prices was fair and I would recommend it.

    5
    « Cozy and Cute »

    Such a cozy little Hotel. Felt very much at Home. The Employees were all so Kind and Friendly, not to mention very Outgoing. Hotel was Clean and Comfortable. Room was very spacious. Could use some updates but overall very genuine. Conveniently located to many Restaurants. Breakfast was great! I loved the "Create Your Own" Waffle Station!! I would say this Hotel is a hidden Gem for sure.

  • 3
    « Sleep with the trains »

    Staff was pleasant, rooms were clean, breakfast OK. Very active train track within a few feet of facility. You have to be a very VERY sound sleeper. Lobby was dark and could have used better lighting and an update. Did not use other services offered.

    4
    « Pet Friendly - Moving Cross-country »

    The staff were pleasant and helpful. They placed us at the end of the hall on the ground level in one of the rooms that they fill last with non-pet travelers and first with those traveling with pets. The convenience of being next to the door to take the dogs out when needed was very nice. The carpet in the room was a bit more worn than rooms you without pets, as should be expected in a pet-designated room. Everything was in good repair and worked properly and the beds were comfortable. We slept well.

    5
    « I Have Nothing Bad to Say »

    This hotel is right off the interstate, you can see it from the interstate and it is very close to the Ohio state line. There are gas stations and restaurants close.We arrived at this hotel very late so check in was a breeze (it might have been anyway) and a couple minutes later we were off. The beds were comfortable, the room was large with a couch, desk, coffee table, dresser and king size bed. The shower was nice, I have long hair so I worry about water pressure but it was perfect. I noticed the pool, it looked very clean but I did not get in it. We were up early the next morning to get on the road but we didn't hear anyone all night, no noise or anything. We checked right out and were on our way.

    5
    « Great hotel »

    This was the 3 rd night of a 3 night get away and by far the best hotel for the price and quality. This was recommended by another hotel I tried to book but was full. I'm glad because this was a much better price and the quality couldn't have been better. Bed was very comfortable, room was a good size. Shower was good.food was good. I would definitely stay here again!

    4
    « Very nice! »

    Would recommend this motel. Had a nice room with refrig. All nice and clean. Plenty of room. Hallways were clean and attractive. Ck. in was easy with nice greetings. Breakfast was good also. Ice machine was clean and handy.

    3
    « Loud A/C Unit »

    We have stayed here before and have been pleased with our experience. However, the A/C unit in the room we were given was so noisy. It was a noise between a prop plane and a railroad engine. The high the fan speed the noisier it was. Our room was changed without question to the room right beside. They must have rented that room to someone else because we could hear when they turned the A/C on and it kept us awake. The room was clean and nicely appointed. The bathroom was clean and spacious. The beds were just okay. The entire complex was very clean and the staff helpful. The breakfast was your typical motel breakfast.

    4
    « Our 1 night stay at Richmond, IN Best Western »

    Everything was very good especially the breakfast, which included bacon & eggs, fresh fruit and many other wonderful items. The room was quite large and quiet. We were on the third floor and were very glad they had an elevator and luggage cart. Wifi worked well.

    3
    « Fall vacation »

    The hotel for the most part was a good stay. The location to the interstate for us made it easy to find. The girl that checked us in was very nice and informative. The man the next morning was not very business like and did not continue conversations. The breakfast was so so. We both liked the pork gravy and it was cold when we got some. The eggs were in a square and very rubbery. The bed was uncomfortable. Everytime my husband would move it would bounce me around. We both had a bad nights sleep.

    5
    « Clean hotel and pet friendly »

    Very nice hotel convenient to I70. I was traveling with 2 small dogs and this hotel advertised being pet friendly so that got my attention. They even had pet treats at the front desk. There was a 10 dollar per pet charge. The nice thing was even though there were pets allowed, the hotel was void of any smells or any messes associate with that. Room was spotless and up to date with a comfortable bed. Breakfast was good with the usual eggs and sausage, yogurt, fruits and waffles. Also clean and we'll kept. They did have a pool but I did not use it. WiFi was easy to access and quick. There is a train track adjacent to the property but I was on the opposite side in the building and it was not noticeable in the room so something to think about if staying there. It did go through once as I was unloading my car. Overall I would highly recommend this hotel.

    4
    « Nice Stopover »

    Pretty nice hotel. Right off I-70. Convenient to a plethora of food establishments. Check in slower than we were used to. Beware the slippery bathtub as this hotel has soft water. Nice breakfast. Would stay here again if we come this way.

  • 5
    « A great place to stay in Indiana »

    Have used this Inn many times and have never been disappointed. great place to stay near Richmond, Indiana. Friendly staff, and a good hot breakfast with a clean room with everything in good working order. Best to book ahead as it seems to have a lot of customers.

    4
    « Good night sleep »

    The Best Western in Richmond,IN is one of the better hotels in the local area. Good location and value. I would recommend this hotel if your staying in the Richmond,IN area. The rooms are clean and comfortable. Good fitness area. Great pool.

 

Anfahrt zum Hotel ...

alle Richtungen
·Von Interstate 70: Nehmen Sie die Abfahrt 156A auf US 40, biegen Sie an der ersten Ampel links ab auf den West Eaton Pike, und fahren Sie zum Best Western Classic Inn. ·Von der US 27: Nehmen Sie die Interstate 70 East bis zur Abfahrt 156A auf US 40, biegen Sie an der ersten Ampel links ab auf den West Eaton Pike, und fahren Sie zum Best Western Classic Inn.