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Neu! Bezahlen Sie Ihre Aufenthalte in 3 Raten OHNE GEBÜHREN ab 150€ Mehr erfahren
Neu! Bezahlen Sie Ihre Aufenthalte in 3 Raten OHNE GEBÜHREN ab 150€ Mehr erfahren
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Book two rooms the double king beds was amazing room was very roomy and clean would definitely stay here again!!! Not a super new facility but well taken care of and clean!!
Hi 91gunnerb, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay and found the rooms spacious, clean, and comfortable. We are especially glad that the double king bed rooms worked so well for your needs. We truly appreciate your kind comments about the property. While we may not be a brand-new facility, we take pride in keeping the hotel well cared for, clean, and welcoming for our guests. Thank you again for choosing to stay with us and for sharing your positive experience. We are thrilled to hear that you would stay with us again and look forward to welcoming you back!
Not at all what I was expecting. The room had live bugs. There were dead bugs in the hallway. Won't go there again.
Dear H6835UOjaneh, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations and that you encountered cleanliness issues during your stay. This is certainly not the standard we strive to maintain, and we understand how upsetting it can be to deal with pests in your room or common areas. Please know that your comments have been shared with our team to address the issue immediately and ensure proper measures are taken to prevent this from happening in the future. We truly appreciate your honesty, as it helps us improve the experience for all of our guests. We regret that your stay was disappointing and thank you for bringing this to our attention.
I expected a hotel in a small, Oklahoma town to be at least a little dingy or maybe not meet all my needs, but this hotel was awesome. Everything worked, the coffee machine, the shower, the waffle makers, the elevator, THE POOL! Everything was clean! I mean, clean and kept up. And the pool was sparkling -- the hot tub was closed but at least I was told in advance and it was August anyway. Staff was great. I have absolutely no complaints.
Hi Q2662EKalicial, Thank you so much for your wonderful review! We are thrilled to hear that your stay exceeded your expectations and that you found everything from the coffee machine and shower to the waffle makers, elevator, and pool in perfect working order. Cleanliness and upkeep are a top priority for us, so it is especially rewarding to know you noticed and appreciated the effort our team puts into maintaining the property. We're glad you enjoyed the sparkling pool and that our team communicated clearly about the hot tub closure. We always strive to keep guests informed so there are no surprises. It's also fantastic to hear that our staff helped make your visit such a positive one. Your kind words mean so much to us, and we will be sure to share them with our entire team. We look forward to welcoming you back the next time your travels bring you through Oklahoma.
The rooms were clean, breakfast was good, front desk staff not so friendly. Had a major issue with someone that checked out of one of our rooms before we checked in. Person came back and advised hotel staff he forgot something, my brother's belongings were in the room as he had already checked in. The person stole his stuff, back pack, water, beer. Police were called. I'm not sure how Best Western operates but at all the hotels that I frequent, if I forget something after I check out, the staff asks for identification and escorts me to the room to retrieve what I forgot.
Dear Departure557615, Thank you for taking the time to share your experience with us. While we're glad to hear that you found the rooms clean and enjoyed the breakfast, we are truly sorry to learn about the serious issue you and your brother encountered during your stay. Please accept our sincere apologies for the distress and inconvenience caused. The situation you described is absolutely not in line with our standards for guest safety, security, or service. We understand how concerning it must have been to have personal belongings taken under such circumstances, and we deeply regret that this happened on our property. We are currently reviewing the details of this incident with our team to fully understand how it occurred and to ensure that proper procedures are followed moving forward. You are absolutely right, guests who return after checkout should be properly verified and escorted by staff, and identification should always be requested before allowing access to any room, especially if it is already occupied. We also take your feedback about the front desk staff very seriously. Friendly, professional service is something we hold as a core value, and we will be addressing this with our team directly to ensure a better experience for all future guests. Please know that we are committed to making improvements based on your feedback. We hope to regain your trust and have a chance to welcome you back under better circumstances.
The number one hotel experience in Poteau clearly. The rooms are immaculate and extremely clean as well as the lobby and common areas. The staff are friendly and attentive to your needs. They have a small convenience store worth of snacks and goodies and beverages. My new go to place to stay when I'm not on the mountain.
Hi T L, Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We are truly honored by your kind words and thrilled to be considered the number one hotel experience in Poteau. It's fantastic to hear that you found our rooms, lobby, and common areas to be immaculate and extremely clean. Our housekeeping and maintenance teams work hard every day to ensure our guests enjoy a spotless and comfortable environment. We're also glad our staff made a positive impression. Providing friendly, attentive service is one of our top priorities, and it's rewarding to know we delivered on that during your stay. And we're especially happy that you appreciated our on-site snack shop, it's great to have a little something extra for guests who need a quick treat or refreshment without having to leave the hotel. We're grateful to be your new go-to place when you're off the mountain, and we look forward to welcoming you back for another excellent stay soon!
Hotel is 2-story with elevator. Room was clean and comfortable, good bed … building remodeled in recent years, is still “a shiny penny”. Good breakfast. Woman at desk when we checked in helped identify restaurants. Would definitely stay there again.
Hi JiLy77, Thank you so much for taking the time to share your experience with us. We're thrilled to hear you found our hotel to be “perhaps the best choice in the area”! It's great to know that you enjoyed a clean and comfortable room, a good bed, and that our recent remodeling efforts left a lasting impression. We're especially proud of the updates we've made to ensure our property remains that “shiny penny” you described. What a wonderful compliment! We're also glad to hear our elevator and two-story layout added to your comfort and convenience during your stay. And we're delighted our front desk team member was able to assist with dining recommendations. Our staff takes great pride in offering helpful and personalized service. Lastly, thank you for your kind words about our breakfast. We aim to provide a variety of options to help our guests start their day off right. We're so grateful for your recommendation and can't wait to welcome you back for another great visit in the future!
This hotel was a great place for us to stay before our motorcycle ride along the Talimena Trail. Convenient to local attractions - The Cavanal Hill was a nice ride with a view of the town, also close to Heavener and the Rune Park to see ancient Viking runes and the Pioneer Cemetery.
Hi 343danq, Thank you for your fantastic review! We're happy to hear that our hotel was a great starting point for your motorcycle ride along the Talimena Trail. We are glad to know that you had an amazing time exploring local attractions like Cavanal Hill and the Rune Park. We're delighted you found our location convenient and hope it added to your overall experience. We appreciate your feedback and look forward to welcoming you back for more adventures in the future.
Not what I expected based on the overall rating and pictures. Amenities were not good. Breakfast was aweful. Hot tub was not working and looked like a garbage collector. The swimming pool looked nice and seemed clean, left my daughters feet stained blue. Customer service was horrible, absolutely bothered by any request or just did not know how to care for people staying at the most expensive place in town. The phrase, "you get what you pay for" does NOT apply here. Large spiders in the room, cooler leaked all over the floor one of the nights, no bedding in the room for the pull out couch.
Dear R8242FSjennifery, Thank you for sharing your detailed feedback. We sincerely apologize that your experience did not meet expectations. We regret that the amenities, including the hot tub and breakfast, fell short, and that the pool caused an issue for your daughter. We also understand how frustrating it must have been to encounter service issues and maintenance concerns during your stay. Your comments have been shared with our team so we can address these matters and improve the experience for future guests. We truly appreciate your input and are committed to making necessary improvements.
We rented a jacuzzi suite. The hotel's hot tub wasn't working so we wanted to soak the aches and pains of traveling away. We tried to fill the tub with hot water. Ran out of hot water when the tub had about 3 inches of water in it. So, we waited for about 30 minutes and continued filling the tub. Ran out of hot water again. So we just left the water in the tub and ran across the street to the Boomerang Grill for supper. When we came back we tried again to finish filling the jacuzzi. Again, ran out of water and the jets weren't covered with water yet. We gave up. Essentially, we paid $300 for a $150 a night room.
Dear lynnhogan2012, Thank you for taking the time to share your experience. I'm very sorry to hear about the issues you encountered with the jacuzzi suite. This is certainly not the experience we want for our guests, and I apologize for the inconvenience. It's disappointing to hear that the hot tub was not functioning properly and that you had trouble with the hot water. We will address these issues with our maintenance team to ensure they are resolved promptly. Your feedback is valuable, and we appreciate you bringing this to our attention. Thank you for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Incredibly clean and comfortable room, breakfast area was well stocked and clean as well. Friendly and helpful staff. The food available for breakfast was good with a lot of variety and healthy options. Would definitely recommend staying here!
Hi prleone, Thank you so much for your kind words. We're happy to hear that you found your room clean and comfortable, and that you enjoyed our well-stocked and clean breakfast area. It's great to know that the variety and healthy options at breakfast met your expectations. We truly appreciate your compliments about our friendly and helpful staff. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
Quick over night stay. Pleasant host. Reasonable pricing. No issues. Moving onto our next stop. That's all I have.
Hi ardjana298zx, Thank you for taking the time to leave us a review. We're glad to hear that you had a pleasant and hassle-free overnight stay with us. Our team strives to provide a comfortable experience for all our guests, and we're pleased to know that you found our pricing reasonable and our host welcoming. We hope your journey to your next stop goes smoothly, and we look forward to welcoming you back in the future if your travels bring you our way again.
Was an excellent choice to stay at. Super nice folks, clean, clean rooms, excellent mattress..just great!
We are delighted to hear that you had a wonderful experience during your stay with us. Providing exceptional service and cleanliness is our top priority. Your kind words about our comfortable rooms and friendly staff mean a lot to us. Thank you for choosing to stay with us and we hope to welcome you back in the future.
We stayed here for the Great American Eclipse of 2024. They were fully booked and busy but the staff were uniformly courteous and friendly. The accommodations were clean and good quality. The owner/manager was very concerned about whether we needed anything. The breakfast was surprisingly good for "grab'n'go". They had these egg patty things that actually tasted like freshly scrambled eggs and they kept everything well-stocked during the breakfast time.
Hi Relax662244, Thank you so much for choosing to stay with us during the Great American Eclipse of 2024, and for taking the time to share your wonderful experience with our hotel. We're thrilled to hear that despite our busy period, you found our staff to be uniformly courteous and friendly. Providing exceptional service, even during our busiest times, is always our goal. It's fantastic to know that you found your accommodations clean and of good quality. Ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that we were able to meet your expectations in this regard. We're especially pleased to hear your positive feedback about our owner/manager's attentiveness to your needs. We take great pride in our personalized service and the genuine care we extend to each of our guests. As for breakfast, we're thrilled that you enjoyed our "grab'n'go" options, particularly the egg patties! We strive to offer a variety of tasty and convenient breakfast items to start our guests' days off right, and we're delighted that you found our offerings to your liking. Your compliments about the freshness and quality of our breakfast items are greatly appreciated. Thank you once again for choosing to stay with us and for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
Once again Best Western had an amazing hotel! The staff were friendly. The breakfast was waffles, scrambled eggs, sausage, yogurt, muffins etc. The room was Perfect! We got the King room, it was large and completely and totally clean! Nice shower with a curved rod, the bathroom was spotless too. I was happy that there were no pets allowed so no trouble with pet hair,a big deal for me ? Totally recommend!
Hi Tracy W, Thank you so much for your heartwarming review. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our friendly staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review. Thank you for your recommendation and we can't wait to serve you again.
It was excellent and very satisfying. I like that most of the restaurants and stores were very close by and it was a very quiet place to stay. It is very clean and everything is new and in good working condition.
Hi mh515129, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our convenient location and services were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
The hotel has undergone a renovation. The rooms are spacious, up to date, clean, and with the modern amenities you would expect (functional blackout curtains, smart TV in the rooms, large mini fridge, spacious shower, etc.). There is even an area where you can purchase snacks. Breakfast is nothing fancy, but there was a good mix of cereal, oatmeal, make your own waffles, bagles, muffins, and fruit. The staff were friendly and helpful. Daily housekeeping is available if you like. Definitely worth driving the 5 minutes away from the highway.
Hi Texasgal1517, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our spacious and clean rooms, great amenities, friendly staff, breakfast selections, and convenient location. We are glad you enjoy staying with us and we hope to see you again.
The room was clean and had enough space. There were no shampoos or lotions in the bathroom. The walls are thin and we had late night, rowdy neighbors. Desk and cleaning staff did not wear masks. If you don't want to serve a breakfast other than cold cereal and mini-Danish because of Covid, then you should at least make an effort to follow other Covid guide lines.
Dear lgronewaller, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. Steps shall be taken to make sure we do not repeat these concerns. Also, our associates have been asked to wear masks, follow strict safety and cleaning protocols, and complete training pertaining to COVID-19. We are grateful for all feedback that helps us adapt as we are dedicated to maintaining a dependable travel experience for our guests. We appreciate your patience, and we hope you will choose us again for the seamless stay you deserve.
We, unfortunately, had to visit Poteau for a family funeral. The staff was gracious, friendly and accommodating. The room was clean and we had enough space. The cleaning folks did not wear masks or gloves, even after we were told they did, so we did not have our room cleaned during the stay. Still a good experience during a very difficult time.
Hi smclm5042, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our friendly and we were able to meet your expectations of cleanliness Thank you very much.
It was with much hesitation we had to stay in a hotel during this pandemic. We were so happy to find this hotel so clean and the front desk help was wonderful in meeting our needs. We cut our stay shorter than expected and they were so gracious to accomodate that with no questions asked. We will be back in that area soon and we WILL be staying with them again. I believe the gal at the desk was Rose when we checked out. She was wonderful. In these uncertain times, it was great to have people that understood our hesitations without judgement. Thank you so much!
Hi iowa1445, Thank you for letting us know how impressed you were with our services and amenities of Days Inn & Suites by Wyndham Poteau. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience while staying at our hotel. We are very happy to learn that your stay was so comfortable, and we hope to see you again soon! Thank you very much.
Had a two-double bed room, all clean, bathroom was nice and spacious. A little outdated (needs new carpeting or just tile the bedroom floors) and the speaker on the TV in the room was a bit unclear, but overall no complaints. Beds were comfy, no funky smells, price was right. Continental Breakfast was average - some hot options and all the basics you would expect. Was impressed with the “gift shop” which was basically a snack shop with a great selection and really great prices for snacks to take back to the room or to grab before hitting the road. Staff was friendly, and while I didn't use any of these, I checked out the pool area (outdoor), workout room (a little lack luster but easily accessible), conference room (nice setup) and “Grand Room” (banquet hall -nothing fabulous but suitable.)
Hotel over all is okay. Needs to fix the breakfast situation very poor quality hot food . Bed linens and pillows need to be soft and bump free. Top blanket/ spread looked like a sheet just thicker Internet was bad quality and no cable. Stains on the side chair and foot stool . Fridge and micro worked good
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