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Best Western Plus Philadelphia-Pennsauken Hotel, Pennsauken

7050 Kaighns Avenue, 08109-4417, Pennsauken, United States - Siehe auf einer Karte
Best Western Plus Philadelphia-Pennsauken Hotel - Aussenansicht Das Best Western Plus Philadelphia-Pennsauken Hotel ist ideal in Pennsauken Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Das neu erbaute Best Western Plus Philadelphia-Pennsauken Hotel liegt nur wenige Minuten von Philadelphia und Cherry Hill entfernt. Regionale Reiseziele wie die Freiheitsglocke, Independence Hall, Adventure Aquarium und Cooper River Park sind von dieser neuen Anlage aus hervorragend zu erreichen. Ganz gleich, ob Sie eine Geschäftsveranstaltung im Kongresszentrum von Philadelphia besuchen oder einen Kurzurlaub mit der Familie planen, wir bieten günstige Preise und einen kostenlosen Parkplatz. Unsere Zimmer sind neu möbliert und modern ausgestattet. Unser Hotel ist der perfekte Ort, um sich nach einem geschäftigen Arbeits- oder Urlaubstag zu entspannen. Das kostenlose warme Frühstück sorgt jeden Morgen für einen perfekten Start in den Tag. Sichern Sie sich jetzt unsere günstigsten verfügbaren Preise mit unserer Niedrigpreisgarantie!

Best Western Plus

Philadelphia-Pennsauken Hotel

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Vorteile des Hotels

  • Kostenloses komplettes amerikanisches Frühstück
    Kostenloses komplettes amerikanisches Frühstück
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Mehrsprachiges Personal
    Mehrsprachiges Personal
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2022
 
Travelers_Choice 2020
 
Gebildet aus de 79 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
56
Sehr gut
17
Befriedigend
3
Mangelhaft
3
Ungenügend
0
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
4
Familie Familie
20
Geschäfts-<br>reisende Geschäfts-
reisende
12
Paare Paare
17
Reisen mit Freunden Reisen mit Freunden
1
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Good hotel, but some room problems"

4
A G, West Orange, NJ, United States 08/05/2022

The hotel is generally good and the staff was very nice. But the iron in the room did not work and the conditioner and the body wash containers in the shower were empty and the shampoo container was almost empty.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.. . Again thank you for staying with us.

"Great Hotel Great Location"

5
User 16/04/2022

Best Western Plus Pennsauken is a beautifully maintained hotel only 5 Miles from Philadelphia. It is clean and offers a Lovely breakfast and a very helpful staff. We have been here waiting for our Apartment to be ready.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for your great review of our hotel and team, and will share your feedback with my team. We are honored that you enjoyed your stay.

"Excellent"

5
User 03/03/2022

I am a travel nurse and I stayed here while on assignment. The staff was great, very friendly and helpful. The rooms were clean. It was quiet to get sleep during the day. Overall, it was an excellent choice for my business stay.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for your great review of hotel and team! We are honored that you enjoyed your stay and hope to see you again when visiting the area.

"Best Western Plus was the best!"

5
Candice S, McKees Rocks, Pennsylvania 22/02/2022

We were taking our son to a concert and needed a nearby hotel to stay at. The Google reviews (4.5) did not disappoint. The staff was friendly and attentive. The rooms were nice and clean. Great place to stay.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Candice, Thank you for your great review of hotel and team! We are honored that you enjoyed your stay and hope to see you again when visiting the area.

"very good place to stay"

5
rachelj555, Lyndhurst, Virginia 13/02/2022

Very nice hotel. Looks like it was recently completely done over. Very nice. Room was super clean. Bed was comfortable. Staff were friendly. Breakfast was included. It was served by staff because of covid restrictions. It was your average hotel fair. Waffles, eggs, biscuit, gravy, cereal, yogurt, etc. The hotel is along a main road which could be a bit noisy. Rooms on the back would probably be quieter. Easy to get to from the south. A little more challenging from the north because it is on one side of a divided roadway. If we were ever in the area again, I would certainly stay here.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for your great review of hotel, We are honored that you enjoyed your stay and hope to see you again when visiting the area

"Great Best Western Plus"

5
Raymond W, Palm Coast, Florida, Usa 30/12/2021

We were visiting family over the Christmas holiday. We have enjoyed staying at the Best Western hotels when ever we travel. This was the first time we stayed at this location. We were very pleased and will stay here again. We would recommend this Best Western.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Down come the blinds"

4
DaysofThundr46, Unionville, Connecticut 27/12/2021

VERY odd location for this hotel. Its right off a main route, but mostly in an industrial park. My room faced the road, so I did hear road noise, plus there was a 18 wheeler parked directly in front of the hotel. Room was "Manhattan Small" but nice. Super clean and fresh smelling. VERY modern and upscale feel. Shower was very nice, though they were out of body wash. Computer chair was VERY low and not very adjustable. TV was nice with a good amount of channels. Bed & pillows were nice. I had to call the front desk around 5am to report people 2 doors down being loud. It was promptly taken care of. I did eat the hot breakfast at 7am. Good variety of meats, waffles, fruits and juices. I went to pull down the shade chain, and the entire shade fell from 10 feet above and blasted me in my left hand. Overall, there was a lot of pluses here, but several negatives. The location is very convenient to Philly plus Cherry Hill. VERY modern facility, but I'd say it was a solid 3.5 stars for me.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for the review of your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope see us again soon.

"We will be coming back"

5
User 10/12/2021

This was an amazing stay. I had to leave a day early and Ashley helped change my leaving date. She made sure we were all good to go. The hotel seemed every quiet which was a plus. No complaints about room. Breakfast was a little boring and our sausage was burnt other then that I would definitely recommend

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Amazing stay"

5
User 03/12/2021

We have the most pleasant stay here. This was the best most cleanest best Western we've stayed at. We were able to get a early check in thanks to Ashley she helped us find our way around as well. Tim also was kind enough to get us some extra towels. We will definitely be back

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for your great review of our hotel and team, and will share your feedback with my team. We are honored that you enjoyed your stay and hope to see you again when visiting the area.

"Most accommodating staff"

5
lewl2013, Boynton Beach, Florida 15/11/2021

Arrived very early in the day (before 11:30 AM ). The front desk clerk was so accommodating she found us a cleaned room so we were able to leave our luggage and continue into Philadelphia to spend the full day with the piece of mind our luggage was safe. The room was spotless and comfortable. My only problem was with finding my way to the hotel but that's a GPS problem, the hotel gave us details once we called them. I will be staying here every time we come to visit our grandson in Philadelphia.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for your great review of hotel, We are honored that you enjoyed your stay and hope to see you again when visiting the area.

"Great hotel- friendly and responsive staff!"

5
User 02/11/2021

Booked this hotel at the last minute when our original plans feel through. I haven't stayed at a Best Western in years. This experience was outstanding and I will be using them again. Clean spacious room. Excellent staff. Very comfortable beds.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"above and beyond"

5
tmozdy, Erie, Pennsylvania 11/10/2021

The stay at this hotel was booked through a family member for out of town family attending my nephews wedding. We did have an issue finding the hotel with the address we were given but I was able to contact the hotel and the front desk gave us the address to input into the GPS. check in was very fast and very friendly. the rooms are typical, clean, very nice cleaning person, no complaints nor concerns. The breakfast was very nice and due to COVID restrictions at the breakfast bar, very friendly staff served the food choices.But the stand out for my family was once we were back at the hotel in the evenings, everyone wanted to watch football and no one wanted to stay in the individual rooms so we all gathered in the lobby and watched the game with our own food and drinks! The second night, the staff turned on more lights and gave us cups and napkins. every staff person went above and beyond. Everyone seemed genuinely nice. I highly recommend and think Best western should be aware of the stand out hospitality that is provided at the Philadelphia-Pennsauken hotel!

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for your great review of hotel and team! We are honored that you enjoyed your stay and hope to see you again when visiting the area.

"Responsive"

5
kyleg136, Forest Hill, Maryland 30/08/2021

We drove up without a room because we refused to stay at the red roof studios nearby. Everyone was attentive and friendly. The only issue was all the noise between 7 and 8 am. Conveniently located near the water in Camden.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"A Great Hotel"

5
User 22/08/2021

A great Hotel Friendly staff Clean Rooms The rooms are comfortable Large TV Refrigerator a little small Internet strong Close tp Philadelphia only 10 minutes Major roads Very close to shopping malls close to attractions

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Clean, comfortable, and convenient"

4
jerzygirl1234, Racine, Wisconsin 16/08/2021

The staff was friendly and helpful, complimentary breakfast was good, great location, clean and comfy. I only wish there would have been a pool, but not a big deal. I would definitely stay there again.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for the review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope see us again soon.

"10/10"

5
User 16/08/2021

Great Room, Big Shower, staff was always very nice when we were on the move in and out of the hotel. A nice gentlemen held the door open for us when we needed help. Even had a nice view of the highway.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our hotel lived up to your expectations. We look forward to seeing you again in the near future. Again thank you for staying with us

"Very Nice Hotel! Worth the value."

4
User 08/08/2021

The hotel is clean and very well maintained. The price is a little higher but it is worth the value. The continental breakfast is decent for the family/kids. There is no restaurant nor deli stop that is within walking distance, if you need food or something, you will need to drive a couple of miles away.Overall the hotel is nice to stay in.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Nice hotel, bad location."

2
ClimbToFL350, Akron, Ohio 26/07/2021

I checked in here for a few nights for business. At first glimpse, the exterior of the hotel looks great, modern and updated. The rooms are that way as well. Unfortunately, that is where the good ends. The location is abysmal. There is nowhere to eat and nowhere to walk. The hotel is located in a heavy industrial area with no sidewalks. As soon as you exit the main door, you will be on a 8 lane freeway. Tons of homeless people around and one of the guest had their bike stolen, people are doing drugs in the parking lot and I did not feel safe being outside. In addition to this, the hotel staff seem oblivious to what is going on. At 10:30pm, they decided to vacuum the hallway for approximately 30 minutes, banging into the walls and being very inconsiderate. I spoke with the manager and he told me that next time they will use the sweeper, not exactly the response I expected. I will tell my company to book other accommodations next time I am here.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.. . Again thank you for staying with us.

"Quick Overnight Stay"

5
Chris S, Clifton, New Jersey 28/06/2021

The rooms are quite large and kept neat and clean. The bathroom is stocked with personal care products including a shampoo and body wash dispenser in the shower. Overall, the property is maintained well.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Excellent stay"

5
meremoney007, Camden, New Jersey 29/05/2021

It was an excellent stay very clean the staff was very nice and I will definitely be back soon. My wife had a good time and my kids had a good time breakfast was on the go and backed up and ready. Good

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us. Your feedback is important to us while we continue working on the upkeep of our hotel. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Friendly Staff, Clean Hotel"

5
Yvette A, Odenton, United States 25/05/2021

The lobby of this hotel was chic and modern and very nice. It was very different from the Best Western hotels of the past. The room was comfortable and clean. The staff was friendly and check in was quick and easy. I would recommend this hotel.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Very clean"

3
StormieIV, River Vale, New Jersey 09/05/2021

Stayed a night with the family. We were in south jersey for the day and stayed the night to head up north the next morning. Overall it's a fine hotel, very clean, very new, very nice bathroom/shower, comfy bed. The only downside was the 2nd floor reeked of pot by the elevators. It stunk from the time we checked in to the time we checked out the next morning. So either there was a guest who was constantly smoking, or you have an employee smoking in the electrical room next to the elevators. They have a non smoking policy so that was annoying, I hate the smell. Overheard maid staff talking loudly in lobby about how they can't wait to “get outta here today”. Unprofessional to say in front of guests. The professionalism of the staff was kinda meh, not overly friendly I'd say but not rude either.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

"Love this is place"

5
essa227, Newark, New Jersey 12/04/2021

It's always clean the staff is so gracious the rooms always nice and clean the Corredor and staff are just amazing love this place have visited and will come visit in the future and hopefully more things open up.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Excellent"

5
User 07/04/2021

Very nice hotel, excellent staff! Will stay here again. Recommend for business trips, close to Philadelphia without having to stay in the city. Staff is very accommodating and effecient. Highly recommend.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Amazing Hotel"

4
Riah23_perez, Camden, New Jersey 06/04/2021

This was a wonderful place to stay, very clean great staff. MS Crystal and Ashley were very helpful and went above and beyond to make sure my husband and I had a great stay. One main thing I was a little upset about was the full service breakfast is still unavailable.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Best Western"

5
User 29/12/2020

I have been a member for a few months now and i must say i love it. I love the employees they are so friendly and helpful. I have grown a bond with everyone that works there lol. They love my kid nice clean building and rooms spacious etc.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Would definitely be back"

5
User 13/11/2020

I had an amazing visit. Everyone was very welcoming and helpful. The rooms we very well cleaned. The front desk lady Ashley was super helpful and sweet. She made sure I was all set. The breakfast in the morning was quick and easy to get.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"It's Right On A Busy Road"

2
denniswU1266DP, Canada 22/09/2020

Don't believe these reviews. I am a Diamond Select, BW top level, and this place is not good. It's relatively new. That's about it for the positives. The location is TERRIBLE. The rooms are VERY small. It is located immediately next to a noisy, loud, busy highway. One male staffer NEVER wore a mask. One female wore her mask incorrectly. Guests are not wearing mask. The in room mini fridges do NOT have a freezer. I called the front desk to see if the hotel had a freezer for a single ice pack and was told they don't. In my reservation comments I ask to be away from noise, elevators and the ice machine. Where was my first room? Immediately next to the elevators and ice machine. Room 309. I guess the front desk clerk can't read. Good to see they value my customer loyalty. On entering the first room, the hotel is apparently non smoking, it was obvious the room was smoked in. You could smell it in the hallway. I called down and got moved to a new room on the same floor. How can this hotel claim it is doing extra Covid cleaning and not get the smoke out of the room and let a guest check in? Explain that one. The second room is equally small with a strange layout. The bathroom door is literally half way up the side length of the bed. The bathroom door is a foot away from the bed. So much for privacy when in the bathroom. You can hear everything. Just weird. Who designed this place? Add in the kids playing in the halls multiple times. The constant slamming of doors. Loud talking in the halls at all hours of the night. This place has quite the low level clientele. Do yourself a favor. Don't stay here.

Chris Ahou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are sorry to hear that you did not enjoy your stay with us. Thank you for bringing to our attention the problems that you have experience during your stay. Please know that we do work hard on making sure that all of our staff have their mask on at all times and guest have on their mask as well upon entering the hotel and our rooms are smoke free which we do explain to all guest upon check in. We hope that you wil visit us again in the near future to give us another chance for you to enjoy your stay with us. We thank you again for staying with us.

"Great stay"

4
User 10/09/2020

The staff is very friendly, rooms are clean. Grab and go breakfast consists of 1banana, muffin,granola bar and a bottle of juice or water. The only issue we had was the fire alarm went off at 4am the first night of our stay due to steam from someone's shower.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Sunflower getaway"

5
wcoley1662wc, Greenville, North Carolina 30/08/2020

This hotel is new and clean. The location is everything. The rooms were super comfortable. Quiet and grab to go breakfast. Social distancing practiced here. We stay here again. The day staff was awesome.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Wonderful experience"

5
GoldenB_OA, Fayetteville, North Carolina 27/07/2020

This was our first time coming to NJ and our first time staying here at this location. We arrived a little before check-in we were greeted by Cherry Harris and Chris Zhou. They were both extremely nice and wonderful to work with. Chris fixed the error that was on our reservation and got us checked in and settled. Everything is extremely clean. Cherry allowed us to heat up our food and allowed our huge family to eat in the dining area. She was so kind and thoughtful and made sure that we were taking care of. Thank you both for making our stay the best.

Chris Zhou, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for great review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Clean, perfect and new"

5
User 10/03/2020

I was very impressed with this property, it's staff, breakfast, and spacious rooms. The price was a bargain for what you got. Only issues is that since it is a newer property it proved difficult at times for Uber/Lyft/Ride share drivers since it's not always correctly on the map but that's easy to communicate. Staff was very friendly and helpful. Breakfast was delicious and plentiful. The rooms were clean and comfortable! Perfect if you're visiting Philly and highly recommend if you don't mind staying a little outside of the city (15 minute commute tops).

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"This hotel made our trip so smooth"

5
User 22/02/2020

We've had bad experiences with our travels to visit Philly and have had to switch hotels due to cleanliness. This hotel is so clean, so up to date (the bathroom is amazing), the staff has been so friendly. The complimentary breakfast is amazing. We came with two young kids, We will 100% stay here next time we travel from Massachusetts. I would recommend this hotel to everyone traveling to the area. Go flyers !

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Clean newer property"

5
Hotelluswhy, Stamford, Connecticut 25/01/2020

Rooms are well designed modern and clean. Bedding was spotless and rooms are small but well designed. Great shower with waterfall shower head. Nice bathroom natural toiletries. Internet is fast and TV is well thought out with HBO and full channel lineup. HVAC in room easy to adjust and very little sound from outside sources. Highly recommend staying on back side facing away from Route 30... Initially assigned a King size room facing Route 30 on 3rd floor adjacent to Ice Maker. Requested a change and was immediately accommodated for a 2 Queen Bed room facing rear of property. Very quiet and clean room Neighborhood is industrial with it being very difficult to find hotel entrance if arriving from Route 38 or Route 70 much easier to get into hotel from Western points. Facility is closest newer cleaner property to employer in the Camden area. Other choices in area would be Holiday Inn or Crowne Plaza but this facility worth the price for a short stay...

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for great review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"winter escape to philly"

5
SpringValleySid, spring valley 23/01/2020

took a jaunt to philly to see Franklin Institute, PA academy orf fine arts, Rosenbach and the observation deck of 1 Liberty place and planted myself at this lodging. Maze of highways leading to hotel has unclear signage, you MUST follow the road split to rtes. 38/70 and then the hotel is 500 ft. on the right.Property is a 5 minute drive to the PATCO Ferry ave. station, where you can hop on for transportation to Center City the hotel the beist place to lodge on the nj side of the Delaware when visiting Philadelphia. Very nice appearance, flawless lobby presentation, great value for the cost and excellent customer service is reason enough to make this property your sole lodging choice when in the Camden area.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you so much for great review of your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Good location and good price."

4
Anna Marie C, Olongapo, Philippines 30/12/2019

We stayed here and it's good. Good location.But the problem is that so many noise by the other guest room.And the breakfast that they served repeated again on the next day. We wish that they make different serve breakfast. But overall stayed,it's good and fast check-In and check-out!

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and you enjoyed the breakfast. I thank you for letting us know about the variety that we have for breakfast each day for our guest. We hope to see you again in the near future. Again thank you for staying with us.

"Great Hotel for a Great Price!"

5
JazzieLadii, Baltimore, Maryland 29/12/2019

I usually stay in hotels located in Mt. Laurel or Burlington. I can honestly say that I was impressed with this one. It was clean and located in a convenient location. I will stay here again in the future.

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"A+ Customer Service"

5
User 27/12/2019

We stayed here and Glenise checked us in. She went above and beyond to help my son get a string for his hat. She could have just said she didn't have it, but instead seeked one out and had it taped to our door to find in the morning. He was elated. The breakfast attendant and check out staff were friendly as well.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Best Western Best Breakfast"

5
476almas, Camden 16/12/2019

Nice hotel, great customer service, excellent accommodations especially the down home breakfast. I highly recommend Best Western hotels especially the Pennsauken location for business, vacation, or just to get away from home for an overnight stay.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Very clean and comfortable hotel!"

5
justdoit25, Newark, Delaware 05/12/2019

The overall experience from check-in to check-out was great. The room was very clean and so comfortable. The bathroom was bigger than most, and the large walk-in shower was amazing (maybe add frosting to the door for privacy). We would absolutely stay here again.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Amazing"

5
User 01/12/2019

The hotel was modern and incredibly clean, rooms look just like the photo. The site I used to book my room messed up my booking and it was handled fast and courteously. The staff was amazing! Extremely welcoming and accommodating. The continental breakfast was good—better than I've seen before. One of those hotels where you just don't want to leave

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Affordable hotel close to Philadelphia"

4
Khalil M, Chicago 24/11/2019

This is a very affordable and nicely appointed hotel near Philadelphia. The hotel is located along a busy road and can be hard to reach if you don't pay attention to your GPS. If you don't want a room facing the main road, you have to select a double room. All king rooms face the main road, all double rooms face the back of the hotel. Overall this was a great stay. Was able to reach Center City Philadelphia via car in 15-20 minutes and PHL airport in 20-25 minutes.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Winter Break"

4
Thomas646, Dublin, Ireland 05/11/2019

First of all Its a bit misleading for people outside USA This Hotel is Actually in New Jersey, Which means you have to use uber or public transport to get into Philadelphia. That being said It was a nice clean hotel with extremely Friendly Helpful staff who were always really accommodating. The breakfast was nice and well presented with a good overall selection.

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Good Evening Thomas, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Glynis and staff - AMAZING!"

5
User 02/11/2019

Our stay here was one of our best hotel stays. We're from Idaho and came for our son to see some specialist doctors. Glynis at the front desk, the manager, and all the staff were so helpful with our needs - giving us food recommendations (delicious), helping us with special requests, and just going above and beyond. Would strongly recommend!

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are very happy to hear that you enjoyed your stay with us and our staff provided you with excellent customer service. I also will tell Ms. Glynis that you give her a five star. We hope to see you again in the near future. Again thank you for staying with us.

"Last night of trip nest the airport"

5
nancy j, Garland, Texas 01/11/2019

Hotel was very nice. The lobby and staff we're very nice. The room was very comfortable and bathroom was very nice. Super clean. Breakfast was really good. Lots of hot options as well as muffins, bagels etc.

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Nice place"

5
postdaviddamian, Harrisburg, Pennsylvania 28/10/2019

This hotel was very nice and very close to the downtown Philadelphia experience. If and when I visit I will place this hotel at the top of my list as far as spending the night Breakfast was delicious and plentiful, couldn't have asked for a better experience

Voyage58383165336, Front Office Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Nice New Hotel - Just Minutes from Center City Philly"

5
Caribbeanjunky1, Philadelphia, Pennsylvania 22/10/2019

Brand new stylish hotel just minutes from Old City Philadelphia across the Ben Franklin Bridge. Check in and Check out were fast. Room was spacious and new. Staff were friendly and efficient. Room was quiet and comfy. Just what you want in a hotel.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Great stay with great breakfast!"

5
User 21/10/2019

The Best Western was clean, plenty of parking space, friendly staff, comfortable rooms, 24/7 coffee (so important), great breakfast, good wi-fi, and very close to the Patco train station, Ferry Ave stop with free parking.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Hotel review"

4
Culture56648797394, Fort Wayne, Indiana 12/10/2019

Very nice staff and hotel and location, I had an overall good experience with this hotel and it's close to nearby restaurants. Fd th GB cfg fgh dffgg ddfh xdtg ddf TV cfg jkjj xd FCC ddtyhh fffj in ddtg

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and the location was perfect for you. We hope to see you again in the near future. Again thank you for staying with us.

"Clean and Super Friendly Hotel for short- or long-term stay"

5
mraquila, Fallbrook, California 03/10/2019

We stayed at this Best Western Plus for four days in September 2019 when I attended a conference in Philadelphia. If you have problems booking a reasonable-priced hotel near the Philadelphia city center, this Best Western Plus is by far the best choice. I took Lyft every day and cost about $19 per ride (one way). It is still far better than staying at a Philadelphia downtown hotel paying outrageous parking fees. The hotel offers up to date amenities and services, including a well-equipped gym, hearty breakfast, guest laundry (only $1.50 per wash or dry), and a small convenience store. The hotel room is spacious and clean with up to date appliances. The hotel staff is accommodating and friendly. Overall, it was a very pleasant stay.

"Great hotel, no dining nearby"

4
TravellerTX18, Wake Forest, North Carolina 30/09/2019

This is a newer hotel, everything was great with the room and the facilities. The staff was friendly, helpful and welcoming. Free breakfast was very good. Our room did face the highway but we weren't bothered (coudn't hear) any noise interrupting our sleep at night. In the morning you will hear motorcycles! It is very close to the historic district of Philadelphia but it is a $5 bridge toll (westbound only - free eastbound). The entrance/exit directly to/from the hotel and the freeway is a very tough go. We would recommend the back entrance but even our GPS was very confused by this (based on the street address it directs you to the highway side). My only reason this is 4 stars instead of 5 is the complete lack of dining nearby. Despite the proximity to d/t Philly, the location I would rate as "poor".

"Win-Win"

5
User 23/09/2019

I needed a handicap room but none were available. The receptionist knew of my need and asked other guests ff they would be willing to swap for the room that i did reserve. Happily one guest did not need the handicap room and was happy to get the room that I reserved because she had small children and it was better for her. Every one was happy. I was called the night before my departure. Great.

Chris Z, Front Office Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff members were able to make the room switch for you. We hope to see you again in the near future.

"Such a good experience "

5
xocrly, Gaffney, South Carolina 10/09/2019

I could not recommend this hotel enough. We stayed two nights for a concert in Philly and had a wonderful experience. The staff was so kind, welcoming, friendly and helpful, and the hotel itself is so clean and professional looking. I wish we could have stayed longer, and I would/will absolutely stay here again if the opportunity arises. I was pleasantly surprised at the service and can honestly say that it drastically exceeded my expectations. Not to mention, the breakfast was wonderful! Highly, highly recommend staying here.

Chris Z, Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for the great review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Pleasant Stay"

5
Laura M, Newburgh, New York 09/09/2019

This is a very nice clean hotel and everyone in the hotel was very friendly and helpful. The bathroom was clean as was the room itself and the bed was comfortable. I stayed at this hotel for three nights. Prior to going I called to inquire about the breakfast being I have Celiac Disease which is a gluten intolerance. The man at the front desk stated that there were gluten free options and had I called sooner than the day before I was arriving he would have tried to have more gluten free options sent to the hotel for me. The lady who worked the breakfast area knew about my gluten intolerance and the one morning potatoes were not a breakfast option she made a plate of potatoes just for me so I could have it with my bacon and eggs. There were many options for breakfast and the food was good. My husband and I went with another couple who were equally satisfied with the hotel. It was a pleasure staying there and will stay there the next time I am in the area. My niece lives nearby and I told her that if anyone ever came to visit her and wanted to stay in a hotel that I highly recommend this hotel.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Good Evening Laura, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that our staff provided you with excellent customer service and going out of their way to get gluten free food items for you. We hope to see you again in the near future. Again thank you for staying with us.

"Excellent stay"

5
Kib16, upper Darby, United States 26/08/2019

Stayed for 3 nights, wonderful, no complaints. Clean room breakfast was good, coffee available all day. Smooth check in, air conditioner worked well. Our room was facing the highway but I didn't hear any traffic noise.

"New, Clean Hotel - Recommended"

5
DREW C, Bryn Mawr, Pennsylvania 15/08/2019

Pros: - Hotel is new, so room was clean and in very good shape as expected. - Comfortable beds with firm mattress for good night's sleep, although I found the pillows to be a bit too firm. - Good Location as far as access to Philadelphia, but it is located at the intersection of several main roads, so it may be confusing for out-of-towners. - Refrigerator in the room - Onsite coin operated washer and dryer - Good quality HDTV with a good selection of cable TV channels - Bathroom had a decent amount of shelf space for toiletries. Shower had good water pressure and plenty of hot water. - Hot Breakfast is included which had a typical selection. Also, coffee is available in the lobby all day long. - Friendly and helpful staff Cons: - Window did not open, so had to rely on the A/C for fresh air. - No microwave in the room, but there is a common one to use in the breakfast area.

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"EXCELLENT STAY & PRICE"

5
rentavilla123, Davenport, Florida 05/08/2019

Great hotel, would 100% stay again if in the area! Seems newly renovated hotel with ample parking. Room, sheets and towels were clean. Staff was friendly, especially Crystal at check-in and the lady that took care of the morning breakfast. Good free breakfast. Slept well and quiet hotel.

Voyage58383165336, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am happy to hear that you enjoyed your stay with us and out staff provided you with excellent customer care. We hope to see you again in the near future. Again thank you staying with us.

"Great place to sleep after a flight or a drive in"

5
Jules996, Mineola, New York 21/07/2019

This is not a luxury hotel, but it is so clean and well maintained. We've stayed here a few times. The quality is always tops. The breakfast is genuinely good and can satisfy healthy eaters as well as more traditional types. Coffee is good. All fine.

Chris Z, Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us . We hope to see you again in the near future. Again thank you for staying with us.

"Superb accomodations and a remarkable full breakfast"

4
User 13/07/2019

This hotel was bit noisy due to it's proximity to NJ suburban highway traffic but the facilities and staff make up for those shortcomings. This place is a few months old and the staff is still learning but they care and showed a great deal of enthusiasm to make our stay pleasant.

Chris Z, Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and that our staff provided you with excellent customer service. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Don't stay in the rooms near the check in desk"

4
iumom1999, Lafayette, Indiana 30/06/2019

Actually had to walk out there in the middle of the night to ask people to quiet down. Then had to follow up with a phone call because it was so noisy!! My brother changed rooms because of the noise from the highway also.

Chris Z, Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future hope to see you again in the near future. Again thank you for staying with us.

"Noise"

4
User 24/06/2019

The hotel over all was pretty good. My only complaint was the water pressure in the shower and the excess of noise. I travel for work frequently (almost every week) and would say this was probably one of the noisiest hotels. This was mainly due to poor sound proofing. Apart from that, I have no complaints. It's only 10-15 from a lot of shopping areas and restaurants. Bring a pair of ear plugs and you'll be good to go. I can not comment on breakfast, didn't partake in it for the time I was there.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are sorry to hear that the noise from the highway was not pleasant to listen to. Please know that we are looking at options for the soundproofing of the guest rooms facing the front of the hotel. We thank you for taking time to let us know how was your stay. We hope to see you again in the near future. Again thank you for staying with us.

"Clean, comfortable & reasonably priced"

4
AndiamoAMagna, Clinton, New Jersey 21/06/2019

Went on a Sunday evening for one night, and had a pleasant stay. Hotel is relatively new. Room was clean and up to date. Beds were comfortable and clean. Front desk was cordial and helpful (they helped me locate my rewards number). Our room faced the back of the hotel which was not noisy; it appeared better than the front which faced the highway. Breakfast was very nice with plenty of options. They also offer a laundry room, which appeared to be very convenient. Hotel is approximately 10 min from downtown philly. Consider booking the hotel on the BW website where they offer a discount for AAA. The only negative was the elevators. They were slow and appeared to be service elevators, not a big deal. Also, water pressure was on the low side.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our staff provided you excellent customer service and you enjoyed the breakfast. We thank you for letting us know about your stay and look forward to seeing you again in the near future. Again thank you for staying with us.

"Philadelphia here we come."

4
668geraldl, West Haven, Connecticut 20/06/2019

Stayed at the BWP here and there is an issue with directions in finding it. They give the address of a certain place but when trying to route there it keeps coming up with a different town. Listed as Pennsauken but comes up with Merchantville when looking up on GPS, Iphone and mapquest. Very trying as its located extremely close to multiple Route Junctions cloverleaf, If you ever go here you'd do well to look up the street as listed and the junction with Airport Highway which will hopefully get you there. Directions need serious updating. 42 years of marriage almost ended that day.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are sorry to hear that your drive to hotel was very difficult. Please know that we are working hard to fix the issue you experienced. We thank you for letting us know about your stay and look forward to seeing you again in the near future. Again thank you for staying with us.

"Convenient, cost-effective accommodations"

5
User 20/06/2019

The hotel staff is friendly, the breakfast is generous, parking is free, and the location is convenient to major roads, somewhat outside of the city center. It isn't very far to the main attractions in the city.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our staff provided you excellent customer service and you enjoyed the breakfast. We thank you for letting us know about your stay and look forward to seeing you again in the near future. Again thank you for staying with us.

"Not Clean"

2
LouC719, New York City, New York 12/06/2019

My family and I recently stayed here for one night so we can visit Philadelphia. Geez was that a mistake. This hotel was supposedly just opened 3 months ago and it was filthy. The only pleasant thing about this hotel the clerk at the front desk. She was very kind. We finally checked in and after getting into our room there was garbage and hairs everywhere in the bed and in the showers. Also the mirrors in the bathroom were splattered with spit and toothpaste from the previous guest. We called the front desk and they came up to see the room and were even disgusted. They moved us to a different room down the hall which was a little cleaner but not by much. I really hope the cleaning staff gets their stuff together on how to clean better. I cant say I would ever come back here.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am sorry to hear that your room did not meet your expectations. Please know that we are working hard to fix the issues you experienced. We thank you for letting us know. Again thank you for staying with us, we hope to see you again in the near future and give us another chance to show you our great hospitality to our guest.

"Wonderful Staff"

3
mday1214, New York 21/05/2019

I recently stayed two nights at this hotel, room 209 to be exact. First the pros, the staff is customer service oriented and goes above and beyond. I was attending a graduation at UPenn and the hotel was a 15-20 minute drive to Philly. Even with a GPS I tend to get lost (I don't have a sense of direction). The staff were quite helpful in providing directions, stating just call the front if I get lost and they will help. Everyone had a ready smile and guests were promptly. The hotel is new and therefore does not have any wear or tear. Breakfast was ok...I've had better and fresher at other Best Western Plus hotels and their competitors (sausage on both days was oily and the eggs were from a carton, coffee was fresh but the cups they provided were quite small, the muffins were pretty good, they also had the waffle maker which I did not utilize...again, overall it was okay. My room was new and clean but small...it felt cramped. Based on my experiences at other Best Western Plus hotels I expected a bit more room. Bathroom was nice and spacious; maybe the bathroom should have been slightly smaller so the room could have been bigger. But since I spent the majority of the day at the graduation the size of the room did not phase me...Bed was comfy and so were the pillows. The major gripe I have is the noise from the road. My room was facing the highway and whenever a truck drove by I not only heard it but felt the vibration. I arrived Sunday evening and left this morning (Tuesday); I did not get one restful night's sleep. My room was by the elevator and I never heard it, nor did I hear the opening and closing of neighboring doors in my section, or anyone's tv volume turned up (Game of Thrones finale)...as I'm writing this review I'm thinking all of the above might have been grounded because of the noise level from the highway. Starting around 930/10 PM the flow of trucks waned and would start-up at 5:30/6 AM...I was jolted awake both mornings by the trucks driving by and the vibrations. I have stayed at lower levels at various hotels in other cities facing the street but they've always had soundproof windows...this Best Western Plus does not. If they say they do then I recommend hotel management schedule an overnight stay in room 209...I'm sure after one night they'll contact a contractor to install the soundproof/noise reduction windows (I don't know if that will help with the vibrations of trucks passing by). FYI, the rooms at the back of the hotel might be better with noise but I cannot confirm that is the case. I am from NYC so if I'm complaining about noise and vibrations from the ongoing onslaught of trucks driving by that is saying quite a lot. In addition, I'm a deep sleeper so combine that with being from NYC; I thought I was immune to traffic noise but this stay proved my wrong. Would I stay at this hotel again or refer family/friends...probably not. If this hotel was in another location would I stay there again or refer family/friends... based on the friendliness of the staff and newness/cleanliness of the hotel I would. Unfortunately, I did not get a decent night's sleep because of the noise and vibrations from the trucks driving by so I am giving this hotel 3 stars.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am sorry to hear that the location of the hotel did not meet your expectation due to it being located near route 70-38 highway. Please know that we are fixing the issues that you experience during your stay with us. We look forward to seeing you again in the near future to give us another try. Again thank you for staying with us.

"Brand New Hotel "

5
WeekendTreker, Charlotte, North Carolina 09/05/2019

This is a brand new hotel across the river from Philadelphia. I spent a week at this hotel while attending a convention in Philly it provided convenient access to the convention center in south Philadelphia roughly 15 minutes during rush hour. Lots of restaurants nearby and a free breakfast every morning.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our team provided you with excellent customer service. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Best Value in Philly Area!"

5
JerseyShoreMarty, Asbury Park, New Jersey 06/05/2019

Brand new (less than few months old) motel 15-mins outside Philly's Historical district. All FREE: parking, hi-speed internet & hot breakfast. Motel is all new, modern rooms & quiet. Small community living room downstairs. Staff is just GREAT. I can choose anywhere stay on business, & recommend this bkz of the $$ VALUE!

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our team provided you with excellent customer service. We look forward to seeing you again in the near future. Again thank you for staying with us.

"Hard to get to but nice stay"

5
Richard_O9999, Rochester 24/04/2019

Marina was extremely helpful and knowledgeable about the area. She told us about train service to Philadelphia (PATCO), Wegmans, how to get to the hotel easily (this is not an easy property to get to using standard mapping services). She adjusted our reservation so that we could check in early and proceed with our visit early. She and the other staff we encountered including the manager, housekeeping and a corporate person were always friendly and helpful. The staff and the cleanliness and appearance of the facility made this a very nice stay. Access to Philadelphia via PATCO with free parking at the station was easy and fast after getting directions from Marina. Those directions made getting everywhere easier.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am happy to hear that you enjoyed your stay and our team provided you with excellent customer care. We hope to see you again in the near future. Again thank you for staying with us.

"Great business travel option"

4
User 10/04/2019

Hotel was very clean. All staff were friendly, helpful, but also professional. Traffic noise might be an issue for some travelers, as hotel is right on a busy main road. Overall, a great experience. Will definitely consider staying there again.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am happy to hear that you enjoyed your stay and our team provided you with excellent customer care. We hope to see you again in the near future. Again thank you for staying with us.

"Excellent. "

5
JazzSooner, New York City, New York 09/04/2019

Property is new and really nice. Just what I've come to expect from best western. A few things : staff are still in training so they're a bit slow. Nice but slow. Also the location is a bit weird and hard to get to (located on a one way highway). And some riff raff hanging around the parking lot late at night. Breakfast was great and rooms extremely clean. Recommend.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am happy to hear that you enjoyed your stay and our team provided you with excellent customer care. We hope to see you again in the near future. Again thank you for staying with us.

"sid philly traveler"

5
SpringValleySid, spring valley 05/04/2019

don't miss the porperty when in the philadelphia area, conveniently located to PATCO and shopping. this property is brand new, excellent functioning amenities especially the HIGH speed internet, exercise equipment in the fitness center and great room decor. all make for a very pleasant stay and great value for the price.

Chris Z, General Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. I am happy to hear that you enjoyed your stay and our team provided you with excellent customer care. We hope to see you again in the near future. Again thank you for staying with us.

"Very nice"

5
BillAl1571, West Babylon, New York 17/02/2019

Just returned from a trip to Philadelphia and to save on expensive hotels and parking we stayed on the Jersey side. Very nice smaller hotel. Just opened last week which I loved since everything was clean and new. Check in and out was the only issue because they are training the staff so it's a slow process. I'm sure that will improve. Nice hot breakfast included- scrambled eggs, sausage, hot oatmeal, make your own waffles along with 9 toppings. Juice, coffee, cereal, breads, bagels. Nothing fancy but tasty and very convenient. The staff is very nice and helpful. Free coffee in lobby 24/7. Rooms were nice, beds comfortable and plenty of nice pillows. At $89/night we definitely enjoyed our stay and would visit their again if in the area.

Chris Z, Front Office Manager at Best Western Plus Philadelphia-Pennsauken Hotel, responded to this review
Good Morning Guest, Thank you for choosing to stay with us at the Best Western Plus Philadelphia-Pennsauken. We are happy to hear that you enjoyed your stay with us and our staff provided you with excellent customer service. We hope to see you again in the near future. Again thank you for staying with us.

"Great stay and really worth it!"

5
User 13/02/2019

My family left for a family trip in New Jersey and we stayed here for a night. The hotel is brand new, and the rooms are very clean with excellent service. The rooms and service were well worth the price. Our family had a very enjoyable stay.

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