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Neu! Bezahlen Sie Ihre Aufenthalte in 3 Raten OHNE GEBÜHREN ab 150€ Mehr erfahren
Wählen Sie beim Bezahlen Ihres Aufenthalts die Klarna-Option ?Zahlung in 3 Raten OHNE GEBÜHREN?. Die Zahlung in 3 Raten ohne Gebühren gilt nur für Online-Tarife, die nicht stornierbar und nicht erstattungsfähig sind.
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Wir hatten ein einfaches Doppelzimmer. Das Zimmer war sauber und keine Defekte. Klimaanlage funktionierte gut und leise. Jedoch zu Beginn sehr kalt,dass man erstmal heizen musste. (16 Grad). Empfangsperson wenig höflich. Gute Lage an der Interstate.
Dear SchmitzensKatze, Thank you for taking the time to share your recent experience with us. We're glad to hear that your room was clean, free of defects, and that the air conditioning worked efficiently and quietly. Providing a comfortable and functional space for our guests is always a top priority, and it's great to know that aspect of your stay met your expectations. We do apologize for the initial temperature of the room. We are also addressing our pre-arrival room checks to ensure that temperature settings are adjusted more appropriately before guests check in, especially during cooler weather. I'm also very sorry to hear that your interaction with our front desk staff did not feel warm or welcoming. This is not the kind of first impression we want to leave. Our team is undergoing additional hospitality training, and I will personally follow up to ensure that every guest is greeted with professionalism and courtesy at all times. We do appreciate you pointing out our convenient location just off the interstate it's one of the features many of our guests enjoy. Thank you again for your feedback. We hope you'll consider staying with us again so we can provide a more consistently positive experience from check-in to check-out.
Nous vous répondons sous 48H