Best Western Plus Ellensburg Hotel,  Ellensburg

4.5/5  - basé sur 745 notations.
211 W Umptanum Road, 98926-9672, Ellensburg, United States - Karte ansehen
+1 509 925 4244 +1 509 925 4211

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Entfliehen Sie dem Alltag in diesem komfortablen Hotel in Ellensburg mit günstiger Lage, umfangreicher Ausstattung und geräumigen Zimmern im Zentrum von Washington. Die meisten Unternehmen der Stadt, darunter Kittitas Valley Healthcare, Anderson Hay & Grain, Central Washington University und Vestas Wind Turbines, sind nur wenige Minuten vom Hotel entfernt. Unsere großen und modernen Suiten sind ausgestattet mit Kabelfernseher mit HBO®, Mikrowelle, Minikühlschrank, Kaffeemaschine, Couch und Schreibtischlampe sowie kostenlosem drahtlosem Internet (Wi-Fi). Für einen längeren Aufenthalt bieten wir auch Deluxe-Suiten mit Whirlpool-Wanne oder Kochnische. Wie wäre es jeden Morgen mit einem kompletten Frühstück? Beginnen Sie Ihren Tag mit Waffeln zum Selbstbacken, Eiern, frischem Obst, Kaffee, Biscuits & Gravy (Brötchen mit Soße) und vielem mehr. Nutzen Sie unsere großzügige Hotelausstattung, mit rund um die Uhr verfügbarem und beheiztem Hallenbad und Wannen-Whirlpool, Terrasse, Fitnessraum und Business Center als 24-Stunden-Service sowie kostenlosem Parkplatz im Freien. Unser Hotel ist ideal für Tagungen und Veranstaltungen mit bis zu 40 Teilnehmern. Entspannen Sie sich bei einem Einkaufsbummel mit Restaurantbesuch, oder nutzen nahe gelegene Freizeitaktivitäten wie Wanderungen, Motorschlittenfahrten, Jagdausflüge und Angeln. Erfreuen Sie sich am Charme der Innenstadt von Ellensburg und zahlreicher anderer Attraktionen in der Nähe. Dazu gehören Paint Ellensburg, die japanischen Gärten der CWU, der Irene Rinehart Riverfront Park, Kittitas County Fair & Rodeo und vieles mehr. Reservieren Sie Ihr Zimmer im Best Western Plus® Ellensburg Hotel, und erleben Sie großartigen Service und einen unvergesslichen Aufenthalt in Ellensburg. Vor Ihrer Anreise wird eine Übernachtung auf der bereitgestellten Kreditkarte autorisiert.

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
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427
sehr gut
 
231
befriedigend
 
59
mangelhaft
 
21
ungenügend
 
10
Allein/Single Allein/Single 19
Alleinreisende Alleinreisende 40
Familie Familie 276
Geschäftlich Geschäftlich 70
Geschäfts-<br>reisende Geschäfts-<br>reisende 151
Geschäftsleute Geschäftsleute 81
Geschäftsreisende Geschäftsreisende 98
Paare Paare 214
Reisen mit Freunden Reisen mit Freunden 39
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Best Western Plus Ellensburg Hotel,Ellensburg
  • 5
    « Receptionists »

    Our room was very clean and spacious and the receptionist, David, was efficient, helpful and has a wonderful sense of humor which he shared with our group of five old friends - we decided he deserved a raise. The young woman also at the front desk was very nice too and joined in with our frivolity.

    5
    « NICE STAY »

    Nice stay. Staff was accommodating and helpful. We had fresh cooking peanut butter cookies waiting for our return from dinner. Had a splendid time joking with the person at the desk at our arrival. We had met him before and remembered him from a previous visit. Nice to see staff staying. Must mean something. Hope he gets a RAISE!! My friends and I come every year to make accommodation to be at the Yakima River over Labor day. We will return next year.

    4
    « Best option in Ellensburg »

    It's a good spot for an overnight. All the amenities you'd expect from a Best Western are on hand. Breakfast options included almond milk, a first in my experience. No restaurant or bar on the premises.

    5
    « Great stay! »

    Rooms are spacious and very clean. Staff is always helpful and wonderful! We did not eat breakfast there this time, but there is a good assortment of options. We always stay at this hotel when we are in Ellensburg.

    4
    « Beautiful and Clean Hotel »

    Our room was huge and very comfy. The staff was super friendly and helpful explaining the amenities and suggesting great restaurants when we asked for recommendations. Such a nice touch that coffee/juice and fruit was always available and there were fresh cookies available at check-in. Breakfast in the morning was perfect with lots of variety to please everyone. Very nice hotel---just seemed quite a bit overpriced. Not sure if it was because it was family weekend at the nearby university and many hotels were booked including this one but the price was definitely high.

    5
    « Our Second Stay »

    Staff always please, polite, professional, friendly and courteous. We stay in pet friendly room as we have a 15 year old toy poodle (Sammy), and the room has never smelled of animal odor. David P., and Anna made us feel welcome, as they also did Sammy by petting him and talking to him (he loved the attention). David P also provided an excellent recommendation for dinner in downtown Ellensburg

    5
    « Very comfortable and quiet »

    Really soft bed. Loved it! Huge room. We chose this hotel because we love Best Western. It never fails and breakfast was amazing. All my favorites. We only slept but the surrounding area has lots to offer.

    5
    « Always a great stay »

    I had another great stay. The room is always quiet and clean. In addition, the staff was very friendly and I had a fast check in and out. Without doubt, I am definitely coming back to this hotel next time I am in town.

    5
    « Best best western so far »

    I have stayed in a lot of best westerns in several countries. This one just jumped to top of the list. Not only is it very clean, it has a slightly higher level of classiness that puts it above the usual Best Western. Excellent breakfast, and nice staff. I would stay there again in a heartbeat.

    5
    « Great Customer Service »

    David at the front desk was very helpful and courteous. We had 2 Boston Terriers with us so had a pet friendly room. The room was clean and very comfortable. Coffee was available around the clock in the breakfast room and hot breakfast was good. Would definitely stay again .

  • 5
    « Great staff »

    The staff were exceptionally friendly and ask if they could help up at every encounter even the maintenance and housekeeping staff. Breakfast was better than normal and handled most efficiently. Motel is easily accessible from I-90 with several fast food and an excellent steak house on the same block.

    3
    « King Bed Suite »

    The front desk man was fantastic. However, our sleep was disturbed several times on both nights by the extremely loud sprinkler room machinery in the room beside us. The sudden noises severely and negatively impacted our sleep. Also, the bathtub drain backed up, filling the tub with crud during a shower, and was slow to drain.

    5
    « Always clean and welcome »

    The room is clean-nice area to get computer work done. Breakfast was okay; omelettes with some toppings. There is a restaurant close by. The lobby has fresh cookies, cider or other arm drinks. Staff are great.

    5
    « Regular & Repeat Customer »

    It is always a great experience. I stay here often for business and appreciate the friendly service and recognition when I come to check in. The front desk staff as well as other staff are very accommodating and helpful.

    4
    « Best Western Ellensburg Washington »

    Modern hotel with updated decor. Rather friendly service. Overall a good value. Convenient location. I have stayed multiple times. One of the nicer places in town to stay. Hoping more BW move towards this design.

    4
    « Comfy hotel »

    David check us in and graciously accommodate my request. He went out of his way to make sure we had a great stay, room was clean and quiet. Nice, clean and comfortable place to stay. Bed was comfortable and the breakfast buffet has a lot to choose from and was good.

    5
    « Wow something different »

    The rooms are newly renovated; the pool was beautiful; the breakfast had all kinds of slighly extra things - like fruit for waffles/diced ham, onions and cheese to put on the scrambled eggs. Staff was wonderful and quite helpful.

    5
    « Sweet Stay at a Nice Hotel »

    My family and I stayed the weekend to watch my nephew's rugby team play against BYU. We really enjoyed the wonderful hospitality, the nice pool and hot tub and the tasty cookies. The front desk staff and our housekeeper were delightful.

    5
    « Great Hotel with great breakfast »

    Its a good deal for what you get and so convenient to have breakfast ready for you when you need it. There is always a good variety of foods including biscuits and gravy! The beds are SUPER comfy!! We slept really well!

    4
    « Lovely service, but... »

    Our check in was smooth. The rooms were clean and comfortable. Freshly baked complimentary cookies left the lobby smelling wonderful and gave the kids a contented smile... but we were shocked to discover that David Paul at the front desk was responsible for every aspect of our stay and comfort from baking those cookies, to fixing refrigerators, replenishing pool towels, handling the phones, and well... everything. It must be said while at moments very busy and multitasking he maintained a welcoming demeanor and friendly smile. While he was handling everything well enough, it sure seems like a job for two.

  • 5
    « buisness traveler »

    Very clean and friendly staff, it is located off the highway so there is no truck traffic noise which is important as other hotels are near highway. Got free upgrade due to rewards membership. One of the nicest Best Westerns I have stayed at. Very good restaurant within walking distance.

    4
    « Easter Vacation »

    The hotel is easily located in Ellensburg and is close to the college campus as well as grocery and retail stores. Clean and quiet with a pool for the kids and a great breakfast bar available each morning.

    5
    « Great service »

    We stayed here while our house was getting carpets cleaned. The general manager Kim was great to deal with. The front desk receptionist David was equally as great to deal with. He recommended a local restaurant and even provided a 10% off coupon. He was also very kids friendly. Rooms were clean, pool and hot tub were relaxing.

    5
    « Best in Ellensburg »

    Beautiful area, great view of mountains. You can drive South towards Yakima and enjoy the scenery along the Yakima River. Hotel sits in the middle of Ellensburg with anything you want to eat. Will look forward to going back.

    4
    « breakfast »

    I just wonder why the breakfast was so skimpy. We stayed at two other BW and were served a far better meal. One had real cutlery and choices of bacon, two kinds of sausage, better eggs and potatoes. Plus, they didn't charge us $35.00 more than your motel. I am under the impression that you are over charging for you rooms and are serving an inferior meal. The room was fine and the service was very good but you really should spruce up that breakfast. compared to other BW's we have stayed in I would rate it on a scale of 1to 10 a 3.

    5
    « Just what we needed »

    I ended up getting stuck in Ellensburg by myself with my 3 small children after the pass closed. Not an ideal situation, but this hotel made it a little easier. The man at the front desk was so kind and helpful. I can't say enough good things about him. I wish I would have paid more attention to his name, but again, was a little overwhelmed at check in. The pool and hot tub were great, especially for the kids. I would have preferred the pool to be a little warmer though. The room was just what I expected with plenty of room for us. The beds were SUPER comfy. Breakfast was perfect too. I really enjoyed my stay overall, despite the circumstances, and would definitely stay there again.

    5
    « Always stay here »

    We always stay at this property when in Ellensburg on business. It is the best one in our opinion. It is now per friendly which is a bonus as we travel with our working cattle dog. Comfortable, clean, friendly staff.

    4
    « comfy beds and big room! »

    We loved the beds and all the space you get in the two queen room. We were on the top floor facing the main street and it was nice and quiet. Check in was easy and staff were super helpful finding a place to eat. We ended up walking to the restaurant right across the parking lot for dinner. Front desk gave us a coupon for 10%. Breakfast wasn't great at this hotel. The eggs were downright inedible and the chunks of ham served with breakfast were kind of full of grizzle. But the hotel was convenient to Central Washington University which we were visiting and the room was lovely. I would stay her again and perhaps just have yogurt or a bagel.

    5
    « The best Best Western I have stayed at »

    Our family went for a little weekend getaway. We really enjoyed the large, clean pool and hot tub. The rooms were clean and nice. Everybody we talked to on the staff was super nice. And breakfast was definitely above what you would expect.

    4
    « Nice stay »

    The gentleman that checked me in was very nice and welcoming. Had a friendly smile that was nice to see when you walked in. The housekeepers also did a good job. Dining area was nice with a decent selection to choose from.

  • 5
    « Most excellent »

    It's really nice especially for E-burg. And I like Ellensburg. David at the front counter is a gas. Nothing but helpful staff everywhere. Hot tub hot in the pool is warm. Breakfast ain't that bad either. Definitely recommend if you need to stay in Ellensburg. Plus there's great food all around Ellensburg and Central Washington University.

    4
    « Nice »

    We drove up to the door without a reservation and desk clerk most friendly and accommodating. Nice large comfortable room. A good experience. Definitely adds to our comfort with staying at Best Western for 99 % of the time.

    5
    « Nice Stay »

    Having never stayed at a Best Western I wasn't sure what I was going to get. I was pleasantly surprised! The room was comfortable and clean. The staff was courteous and friendly. I enjoyed my time in Ellensburg!

    5
    « Consistently good service and accommodations »

    This has been our 6th stay at this hotel. We have been pleased every time with the staff's politeness and visible attempt to be of help. During our last stay, we had with us 2 cakes for a special occasion and when we asked for the favor of having them in the hotel's refrigerator, our request was accommodated without any problems. We asked for a quiet room on the 3rd floor and we got it. After we got home, a message was waiting stating that we forgot something at the hotel. We called back and as it turns out the item was left in a different room by another guest, but the call talks to the staff's integrity. The room and bathroom were always clean and updated, the bed comfortable. We appreciated the microwave and refrigerator. The breakfast selection is very good. There is coffee, tea and fruits available in the afternoon, in addition to delicious cookies. I highly recommend this hotel to anyone who stays in Ellensburg.

    5
    « Great Staff »

    The team at the Best Western Plus Ellensburg could not have been better. The rooms, breakfast etc are what you expect in this level of hotel property. The difference is the people. We stayed there for about a month and got to observe the staff in many situations, they were always professional, courteous and accommodating as they had the ability to be. I wish that I could say the same for all of the guests that I observed

    5
    « Greatly Enjoyed Our Stay »

    Hope to come again! We especially appreciated that David, Tim and the other gentleman at the front desk did their best to make our stay pleasant and allergy friendly! My Husband and I hope to use your hotel as a sort of "second honeymoon" location as we travel in Washington State throughout the coming years! We especially appreciated the affordable rates. While not the cheapest in Ellensburg, the quality of service and lovely rooms was well worth the extra cost. The first night that we stayed was for business purposes. My Husband and I decided to stay a second night to relax and spend time together.

    5
    « this was an excellent place to stay! I will be back the next time I'm in town. »

    The room was clean, the staff friendly, the breakfast absolutely wonderful with much options available, and the pool open 24 hours a day. I was extremely impressed with the entire place and will recommend this Hotel to anyone. I won't hesitate to book a room here again in the future. It was a great experience. Thank you.

    5
    « Truly the Best Western »

    Really enjoyed our room. After a very long day it was so nice to have a clean, spacious and very quiet room. The bed was super comfortable. Good breakfast as well. Will stay there again. Too tired to use the hot tub and pool.

    4
    « One of the best in Ellensburg »

    Good clean and newer hotel. Just put in new carpet and you can smell it; if you know what I mean . Good staff and overall it's in the top 3 places to stay. Just as close as most to cwu. I here they have a great breakfast, but didn't get to enjoy it. Cookies were soft and good at check-in.

    5
    « They Go The Extra Mile! »

    They say it is "all in the details", and this Best Western goes the extra mile to prove it! From nice and easy checkin, David made a great recommendation on a local restaurant for dinner (Ellensburg Pasta). The room look recently remodeled and very clean, with LOTS of power/USB ports! The bed was super comfy, and I had a great nights sleep. The gym is current with great equipment. I Like The PreCor Elliptical. Breakfast was nicer than most hotel buffets. Actual ham chunked up. I would absolutely stay here on my next trip,

  • 5
    « Business stay »

    This is a must stay location. Since there remodel it's amazing. The rooms are amazing the gym is great big pool and hot tub. Breakfast was great, service outstanding. The rooms are very clean well worth the state

    5
    « Great Accommodations »

    Been here many times for business and it is great. Easy access, great breakfast and pool. Far enough away from interstate so it is very quiet. Lots of restaurants nearby. Will definitely stay here again.

    4
    « Nice Hotel - Easy with Kids »

    Stayed here during the Ellensburg Rodeo! Clean rooms. Good service. It did take a long time to check in, but the front staff was friendly and accommodating. Our room wasn't ready when we first arrived even though it was after check in time. I think there was a large room turn around from the previous night and someone called in sick. Shortly after we arrived it was ready and check in was quick.

    5
    « Traveling »

    Excellent hotel and staff! Great location, nice breakfast and the kids loved the cookies in the evening. There was even hot apple cider too, which was delicious. We will definitely be staying there again!

    5
    « Great place to stay in Ellensburg »

    Nice room with a free breakfast in the morning. Quiet. Good restaurant right next door. Easy to find from the freeway. Best thing about this place are the people who work there. Very friendly staff from the front desk to the breakfast area.

    5
    « Great stay! »

    Our room was very comfortable and very clean! Since our last stay the room had been redecorated and it was very nice. The front desk personnel were friendly and helpful! Overall a great stay. We will be back!

    4
    « A light at the end of a long drive. »

    It was a great property the decor is modern and comfortable. The Customer service was above and beyond. The night front Desk Gentlemen was so helpful. The bed was great and the room was very comfortable!

    4
    « Great Stay »

    Very nice in all ways other than shower was very chintzy. Hardly enough water to wet your hair. Clean, comfy, everything worked, friendly staff. We didn't eat breakfast here, so cannot comment on that. Would definitely stay here again.

    4
    « Great Value »

    The property is clean and attractive. The rooms are large with refrigerator, microwave, coffee maker. When we checked-in there were free cookies at the front desk and hot apple cider in the "breakfast" room. Breakfast is included. There were scrambled eggs, bacon, biscuits and gravy, waffles and cold cereals. The staff is friendly and helpful.

    5
    « E'burg's Gem »

    We stopped at another inn but the attendant was so slow, we left and found the Best Western tucked off the main road in a quiet part of town. I knew we should have looked for a Best Western first because the service is always good and the rooms clean. We were tired from a long time away from home and a long drive, the young lady at the desk saved a room for me while I went back to the gas station to get my husband who was driving a rental truck. She was compassionate and warm, just what I needed. We arrived back at the inn and everything was ready for me to sign. Our room was Best Western fresh and the breakfast was Best Western delicious. The breakfast room is open for refreshments when you want something to drink even when there is a birthday party in the room. This was an amazing place to stay.

  • 5
    « Ellensburg Best Western Plus »

    This hotel was an excellent value. Comfortable, spacious and a friendly staff. In addition to delicious chocolate chip cookies, there was homemade apple cider. Our family enjoyed the pool and exclaimed how it was one of the nicest hotels they had ever stayed in.

    4
    « Good as always »

    We've been staying here since we dropped out daughter off at Central WA University in Sept '13. Known quantity and good value have worked for us since. The staff have always been pleasant and helpful.

    4
    « Christmas Day travel across WA »

    This hotel was a great choice for a little rest after a long day on the interstate. Our stay was quiet and clean. The king bed was very comfortable for a good rest. The breakfast options were ready before 6:00 a.m., so we were able to get an early start on the last leg of our trip. We plan to stay again soon at the Best Western Plus in Ellensburg, WA.

    4
    « Holiday stay »

    Did not have an opportunity to use many of the abundant services, pool, hot tub, breakfast, fresh cookies due to a short stay and busy schedule. Great room and pet friendly with a very nice area for your fuzzy children, I'll be back.

    5
    « Welcoming atmosphere. Luxury look. »

    We were surprised how clean and well-kept the hotel is. The room looked new or new newly remodeled. The lay out of the room is very well-planned and practical. The swimming pool was nice to have during a winter trip. The fitness room had a new equipment.

    5
    « Excellent Service »

    Checked in to this clean and easy to find hotel. Kate at the front desk is awesome. She has a good sense of humor and is very efficient. The lobby is inviting-warm fireplace, hot cocoa bar & warm apple cider. Room was clean and quiet.

    5
    « Great Pool »

    Pool open 24 hrs for late night swim. Suite was clean and comfortable. Good Value. Has a train that toots whistle but barely noticiable. Easy to get to from interstate. Centerally located and walk to steak house and other food.

    5
    « Leavensworth trip Family Stay »

    I highly recommend this hotel. Location is close to Leavensworth, WA. My family and I enjoyed the amenities including the family dog. Restaurants in the area were close and food was great. Highly recommend Cornerstone Pie and its a dog friendly restaurant.

    5
    « Convenient »

    Spent a night and enjoyed it. Great staff. The breakfast was very good. They have a good, lighted pet patch and, of course, are pet friendly. Nearby to a number of restaurants, so lots of dinner choices. Great pool and loved the hot coco beside the Christmas tree.

    2
    « Overall my wife and I were pleased with all of the courtious & pleasant staff we encountered . »

    Please see the other BW's we stayed at and you may see the opinion we offer is strictly our experience . Some kitchens were closed but no adjustments were made for the inconvenience . As well one of the BW's we stayed at we had to change our room because it was not cleaned after another client had checked out. The staff were apologetic but it does leave a certain amount of doubt in ones mind , also they mentioned something would be done in the way of a make up but nothing was done . We didn't ask or expect anything but they offered , nothing was done upon checkout .

  • 5
    « Colleen Ella »

    My first impression of your hotel, was a fabulous greeting from David Paul at the front desk. He instantly made me, and my little dog, feel welcome. David Paul was informative, helpful, and gracious. He even presented me with a welcome gift. I was very impressed. The room was very nice, though the carpets were a bit dirty. I loved the location on the first floor,, with easy access to the pet area. Breakfast was good and the staff was excellent. I plan on booking another stay at this hotel, in the coming week.

    5
    « Gtreat stay! »

    The staff were so friendly& helpful! Rooms were very nice. Good breakfast & cookies! Would definitely use this facility again. Exercise room was a bonus, although itould use a 2nd treadmill. Thank you!

    5
    « good stay »

    we broke down and had to have our truck repaired. We had them take us to the Ellensburg Best Western Plus and it was nice and clean with a good breakfast the next morning. Very courteous people. Fresh coffee and hot cookies in the evening. A good restaurant close by.

    4
    « Nice stay »

    Staying here was one of the better hotels I've stayed at. Always being gone for work makes it nice to have a comfy place to lay my head. Not much of a fan of the breakfast but not the worst I've had. Next time I'm in ellensburg I'll be back

    5
    « Everything was perfect »

    Very few times have I found a hotel where everything fell nicely with my expectations. I'm happy to say this hotel is one of these few. Bed was comfortable and clean, TV signal great, WIFI speed good enough, water and shower flow is good, etc. etc. Only drawback for some people may be the train within 1/4 mile; for me, the sound of a train actually helps me sleep. I would definitely return to this place on a future trip.

    5
    « Great stay »

    We arrived at 8:30 in the morning and to my surprise they had a room available for us. The room was spacious clean, and comfortable. We enjoyed the pool and Jacuzz. The breakfast was great, and I enjoyed the cookie snack in the evening.

    4
    « Convenient location to businesses and freeway »

    I hate to start out a review with a negative comment but it fits the situation -- you simply cannot rely on GPS to locate this otherwise nice facility...it will take you into the countryside with no chance to recalculate your location. The front desk advised that other guests have experienced the same trouble I have, and it appears the hotel management doesn't seem to have fixed it. So, bad form! My check-in was pleasant and I was told I had a non-smoking, no pets room. Unfortunately, upon locating the room the adjacent guest room opened and out came a dog with its owner. After going back to the front desk to reconfirm I was in a "no pets" room (which I was assured to be true) I still wondered if that were true...I'm very sensitive to pet rooms and found that I had a reaction to something in the room. Cleaning chemicals? Or pet odors? I'm not sure. I need to add here that I'm hardly a hypochondriac and normally don't make a big deal about this sort of thing. Still... Otherwise, the room was nice, the breakfast room though small was adequate and there was ample parking in their parking lot with doorways at the end of the building making it more convenient to come in and out. I would stay here again but I suppose I'd be asking myself whether it was a pet room or the GPS had been fixed.

    4
    « Train horn was annoying »

    The presentation of the hotel is well kept. The staff is pleasant and nice. Our room was very clean, normally my wife gets a stuffy nose in hotel rooms, because of the dust, but she didn't have that this trip. The train horn was a little annoying and woke me up, but other than that it was an enjoyable stay.

    4
    « Dead zone room »

    As always, come for late check in and get worst room. A room like I was given should not be used at all without deep discount. Room was too close to elevator with floodlight pointed straight at window from one floor down. This flood light served no purpose other than light up outside of hotel. No blackout curtain was installed, just white on white curtain that was not thick enough to block all light.

    4
    « warm up the pool! »

    Great place to stay. We always have small children with us, however, and the pool ls about 5 degrees too cool for comfort for them. Wish you could make it warmer. Otherwise, the rooms are comfortable and clean and quiet.

  • 4
    « pleasant experience »

    we stayed here on our travels through Washington. we didn't have a reservation but the desk clerk was very happy to help us and very friendly. the hotel is very clean and has an attractive lobby. the rooms are nice and clean, and smell good. the desk clerk was very knowledgeable of the area and recommended a great restaurant. the breakfast was adequate to help us start the day. would stay again.

    5
    « Excellent place to stay »

    Clean rooms, good breakfast, caring kind staff. Rooms are very comfortable the bed was wonderful. Good location close to I - 90. Also close to good places to eat. You can also bring your dog, there are specific floors for dogs.

    4
    « Clean, good service. »

    They allow dogs on the first floor and sometimes on the second so we were put on the top, 3rd floor, last room at the back. This was good as the train track is nearby and the back rooms are slightly quieter. Very clean, staff was considerate and helpful. It sits between a train track and a storage unit yard so the view is terrible but the bed was comfy and the room was very clean. I can't speak about the breakfast as we chose to eat elsewhere, but the dining area was packed. The pool area also looked inviting, too bad I didn't think to bring a suit.

    5
    « Great Stay »

    Solid Hotel. Probably the best in Ellensburg, WA. David at the front desk is great. aldkfjal;sdfas;lkfdja;lfjka;lkdfa;lkjdal;kdjfal;ksfalk;dsflkajfalksjfladjsf;lkajfdl;kafl;dkjfal;kdsjl;aksjalkjdhfa;lkdfj;alksdj;a

    4
    « Great hotel! »

    Nice location near I90. Clean, comfortable rooms. Close to shopping and restaurants. Polite, friendly staff. Very robust continental breakfast. Great pool for kids and family. We will definitely be back again!

    4
    « Convient and good »

    Extremely friendly and helpful front desk staff that guided us to an historic and good restaurant for dinner. The hotel breakfast was very good, although the breakfast room was really hot. The king room was good, although the bed was really high and a bit of a challenge. Everything was clean. A good place to stay in Ellensburg.

    5
    « Pleasant, quiet stay »

    This hotel was clean and comfortable. It is by railroad tracks, but with the window shut you can't hear anything. This was a very relaxing stay at the end of a busy day. The breakfast was good and filling. The front desk staff was extremely accommodating and committed to me having an excellent experience.

    5
    « A Wayfarer's Rest »

    Will stay there again on trips through on the way to visit family. All motels/hotels should be this fine. Excellent access from interstate and then to journey downtown. Staff is truly friendly and accessible. Clean and comfortable and welcoming.

    5
    « Business Comfort »

    Small towns have very little variety in hotel accommodations so it was wonderful to find the Best Western in Ellensberg, WA. Nice people, great property and comfortable and well serviced guest rooms. I would recommend this property to others who are traveling and staying in Ellensberg.

    5
    « Very nice place to stay »

    Passing through on our way to Seattle and stayed the night very comfortable bed and a good breakfast in the morning . I would highly recommend this place to anyone who needs a good night sleep. Very pleasant staff

  • 5
    « Clean and Comfortable »

    Excellent choice while staying in Ellensburg visiting friends. Convenient location in quiet neighborhood and close to other sights, museum, Central Washington Univeristy, library. Easy access to the interstate highway.

    5
    « Great option in Ellensburg! »

    Clean, comfortable and one of the friendliest and most helpful staffs that I've dealt with in a long time. Breakfast wasn't the greatest but we chose to experience the local fair instead. The staff made great recommendations for dinner options and made sure we were happy with his suggestions. Very friendly! Great job. Wish all hotels good be this customer oriented!

    5
    « Wonderful Experience »

    Very impressed with this hotel. The bed was beyond comfortable and the entire hotel was very clean. The best was David the front desk person in the evening. He was very personable, helpful and organized. I will definitely stay here again. The only negative was the breakfast - cold scrambled eggs, over-ripe bananas and dried out biscuits.

    5
    « Great Comfortable Beds/Large room »

    David greeted us with enthusiasm and exceptional hospitality. The room was large and the beds were wonderful. We had two queen beds, it would have been nicer to have the room split with the beds as after the restroom, and the couch and coffee table more towards the window. (Limited space between the one bed and the window area). After 9pm no kids in the pool or hot tub which made it even more relaxing. You do here the trains, but I didn't really notice them in the middle of the night....might have been because I was resting so well.

    5
    « Our visit »

    The staff at this hotel are very friendly and truly make you feel welcomed and as though you were coming home for a visit. The hotel is very clean and beds are super comfortable. I would stay here every time I come to the area and would recommend staying here, the service you will receive is far above other properties in the area.

    4
    « Pleasant, comfortable place to stay »

    We've stayed at this hotel on two occasions. Each time we had a pleasant room with an alcove that had a little sofa and coffee table, a small fridge and microwave. Beds were comfortable, staff pleasant, internet access good, breakfast good by general moderately priced hotel standards.

    5
    « David is Amazing!! »

    David at the front desk made my night. After a long day of work David was so welcoming and friendly. I stay in hotels 3 to 4 nights a week on business trips and have yet to receive his level of customer service. I work for a company that strives for the highest level of customer service. In fact I train employees customer service skills. I will now use David as an example of what legendary customer service should and can be in all of my trainings. Everything was great at the hotel but David is what made it a perfect 5 stars. David keep doing what you're doing!!

    5
    « BW the best »

    Our stay at BW in Ellensberg was almost perfect. It is a nice place in every way, but, what made it even better was the staff. The greeting was friendly and he even walked out to the extended parking area with us instead of just pointing.

    5
    « Fishing Trip with Grandson »

    Very clean, comfortable & friendly. Great location with a very good restaurant next door. David was very helpful as always. I've stayed here a few times over the past few years as we go salmon fishing on the Columbia...I highly recommend this Hotel!

    5
    « on our way to Seattle »

    David at the front desk took care of us after a fiasco at a hotel down the road. Called on points booked a room super quick...time to relax in the hot tub after said fiasco...thanks David for your superior customer service...it made a difference!

  • 4
    « Checking Out Central »

    We went to Ellensburg to check out CWU and stayed here. WOW...so glad we did. Everyone went out of their way to make our stay special. We had a clean room, the pool was open 24/7 and the breakfast was really nice. Very clean. We will always stay here when visiting Ellensburg.

    5
    « Great stop before returning to west side rain »

    Everything was great, the only minor thing was the sink drained slow. That's something staff should check when preparing the room in my opinion. Breakfast was better than usual BW fare, by far. The jetted spa was just what we need after 300 miles on the bikes!

    4
    « Great breakfast! »

    Enjoyed our stay, particularly the breakfast which was tasty and fresh. The hotel was conveniently located, closed enough to the highway but not noisy. The beds were comfortable. We were able to park our motorcycle close to the lobby so we could get to it easily.

    5
    « Great room »

    The room was very clean and comfortable. The front desk provided good customer service and they went out of their way to be helpful. The hotel provided a good breakfast with many options. We would stay again if we passed this way in the future.

    4
    « Very Welcoming and Care about each Customer »

    This hotel is worth the drive. The service you get from the staff is one that you would expect at more excluding hotels. After one visit the staff knows your name and are incredibly friendly. Worth the extra 30 minute drive from Cle Elum to stay in the Best Western in Ellensburg.

    3
    « Air Conditioning didn't work properly »

    Hotel room was very clean and bed was great BUT the AC did not work! Would not cool down room, only room temp air came out as if it was a fan not AC. Very stuffy room all evening. Very quiet room on 3rd floor.

    5
    « Very comfortable »

    This hotel was our chosen venue after our 10 hour flight from the UK. We arrived and felt immediately comfortable and slept well (despite all the jet lag). The bed was very comfortable. The room was spacious and clean too. The reception staff were very friendly both on check in and in the morning. Breakfast was well presented and consisted of good quality items.

    5
    « Always a great place to stay. »

    I've stayed at the Ellensburg Best Western Plus before and I've enjoyed staying there which prompted me to return, very nice and clean rooms and lobby, friendly and courteous employees especially the CSA behind the counter while checking in and out, I was recognized as a diamond member immediately and thank you for that.

    4
    « Just love these new Best Westerns »

    Great location because I just love the trains. Perfect to get to everything but you need a car. The pool is open 24/7 which is really convenient. Nice place, I really like these new Best Westerns. Thanks for the hospitality!

    4
    « Nice place for a stay »

    We stayed the night well attending the first Rocking the Rodeo concert held at the local county fair in 20 years. Room was big. Even though the entire state was smokey from a near by wildfire blowing up that day the hotel was not smokey. It was fantastic to be able to go down to use the pool and spa after we got back at 1am. Love it that the pool and fitness areas are 24hrs. I wished all hotels had them 24hrs (and no children from 10pm to 8am).

  • 4
    « Good sized room, very clean »

    We visited the hotel when attending the Rodeo. Built on the outskirts of Ellensburgh it is easy to find off the main road. Modern hotel which is well maintained. Staff were all really helpful. Room was fairly large with sitting area, fridge and microwave. Room was very clean . Breakfast was adequate with serve your self cereals, bread juices, coffee augmented with sausage and scrambled eggs. Let down by having to use cardboard plates. At 5pm daily the supply fresh make cookies in the foyer. Plenty of parking. Overall we were very happy with the room and would use again.

    4
    « Basic, good hotel »

    Best Western Plus Ellensburg has friendly staff, clean rooms, comfortable beds. The breakfast is a challenge for gluten-free folks. The hotel is a 6-10 minute drive from Central Washington University.

    5
    « good »

    very helpful staff wife on crutches they acomidated above and beyond.Could not have asked for more.Good breakfast . Very clean I would be happy to return anytime.Hotel had everything we needed staff made sure to ask if anything was needed . Great job above and beyond.

    5
    « Good Experience »

    Nice hotel, reasonable price even though one of their busiest times of the year. I was on a cross state bicycle ride and they accommodated my bike and checked me in early so I could get cleaned up and relax in the pool. Clean and comfortable room with good wifi connection.

    5
    « Best Best Western we've ever experienced »

    If I could give this hotel more than 5 stars, I definitely would do it! It's a BW+ so it was a cut above the usual BW. Right from speaking with Dennis when I made the reservation to dealing with him several days later at check in, his service was exceptional. Check in was simple, thorough and friendly. The room was spacious, clean and well appointed. Beds were comfy and towels were big and fluffy. Breakfast was huge and predictable. In-room coffee is terrible but coffee in the breakfast lounge is very good. We'll definitely stay here again. The only drawback is, they do not accept cats. Dogs are OK for a $20 deposit.

    5
    « Best hotel stay I've had in ages... »

    My daughter and I had an unexpected need to stay the night in Ellensburg this last week. We wanted a hotel with a swimming pool, and so we chose BW. Upon arrival, we were greeted by David. He was so accommodating and helpful - I was floored. I travel a ton for work. I often stay in the likes of Ritz-Carlton, Four Seasons, Starwood and other 5 star hotels. I can tell you that the level of service I received from David, surpassed any of my other experiences in these five star hotels. He was personable, pro-active, thoughtful, efficient, and went out of his way to make us feel welcome. Ellensburg isn't exactly a destination spot for us, and I don't anticipate having a need to stay there again anytime soon - but man, the outstanding customer service we received almost makes me want to go back - just for the experience. Almost. :)

    4
    « Staying over with friends »

    The hotel is clean, comfortable and has many amenities. But it doesn't compare to the staff. Every staff member we met made us feel like old friends that had dropped in for the weekend. We had a very enjoyable stay.

    5
    « Excellent Value, amazing staff »

    Hotel is clean, staff is friendly. Front desk has suggestions to places to eat and things to do in Ellensburg. Hot Water and coffee/tea/hot chocolate available 24 hours. Indoor pool available 24 hours. Good breakfast time and a variety of items from which to choose.

    5
    « Very comfortable »

    The BW in Ellensburg lived up to and beyond my expectations for Best Western Plus Hotels. It met all of my criteria for a pleasant stay, and I would definitely stay there again, if headed in that direction.

    5
    « Great hotel in ellensburg »

    As always the ellensburg bestwestern was a great place to put family that was visiting - gave them their own space yet was close to my house - so they could come and go as they pleased - the service was great as always !

  • 3
    « a problem »

    The TV set in our room did not work. The desk clerk was alone and tried to help but did not have time to find the problem. I expect better service from BW. The motel is very nice and we have stayed there before. Perhaps having a staff person to handle problems would help. The location of this motel is good and it is a nice place.

    5
    « Ellensburg Best »

    Best Western in Ellensburg is a great hotel. Excellent staff, rooms, plentiful parking. Breakfast was excellent. Best place to stay in town. Good clean and healthy atmosphere. Try their waffles are delicious. Coffee great! Cookies in evenings.

    5
    « Amazing pool and beautiful room. »

    I'm an employee at another hotel and while on my road trip decided to book a room here just from what I saw online. This hotel was beautiful. The indoor pool,open 24hrs a day, was such a bonus. The hot tub had real stone inside and was the perfect way to relax at the end of a long work day followed by long drive. The room I got was worth every penny. The bed was so comfortable I had to ask what kind it was lol overall my husband and I were very impressed and may even come back just to visit Ellensburg and stay the night

    5
    « Clean, Modern Hotel »

    The Basics: Located off the freeway, easy access, no road noise. This is a three story, modern structure. All rooms are interior access. One elevator. Indoor pool with adjacent outdoor patio. Indoor fitness room. Multiple station business center. The facility was fully booked during my two night stay, but it was surprisingly quiet. There was no adjacent outside noise. On check-in, the clerk was very busy, trying to handle multiple guests and answer the phone. She was pleasant and helpful. Unfortunately, in her haste, she only coded my room key for one night's say, as she also did with four other members of my party. More on that in a moment. The room was large and comfortable. Everything was very clean. Air conditioning worked very well on a triple-digit temperature day. Lighting was good. The room included a refrigerator, digital microwave, small coffee maker, iron, ironing board, hairdryer and flat screen TV with multiple channel offerings. Black-out curtains were effective. Bedding was comfortable. Linins and towels were very clean. I could not locate the TV remote, so got a replacement. I eventually found the missing remote on the floor behind the curtains. The miscoded key caused me to return to the front desk the next day to gain access to my room. The new card did not work, so another trip to the front desk. The clerk came to the room with me and after multiple tries, got a key to work. He then returned later with a cleaning device to clean the lock. Eventually, was able to get one of two keys to work intermittently. The parking lot is small and difficult to use with larger vehicles. here is a spill-over gravel extension that will allow vehicle to turn round, but it is also used by vehicles with trailers, motorhomes, etc., so navigating the small lot can be entertaining. Breakfast service was very good with adequate selections, including eggs, hot meat, biscuits and gravy and the ubiquitous waffle maker. The dining area was very clean. Check-out was efficient.

    3
    « Ellensburg Experience »

    We stayed at the Ellensburg Best Wester and were happy with our experience. It is not a fancy hotel, but it is serviceable and the bed was incredibly comfortable. The hotel is centrally located to all things Ellensburg. No complaints!

    5
    « Great place to stay! »

    This hotel has the most comfortable beds I have slept in! They have a choice of pillows so you can find the one that works the best for you. The breakfast is ready when you are and is varied and filling. There's also outside space if you want that as well.

    5
    « Would stay again »

    We stayed in a queen suite which had a separate living room and two televisions. It was spacious and comfortable. The pool area was clean and fun for the kids. Breakfast was average to above average for a complimentary breakfast. We got a pretty good rate using AAA, especially for a suite with a separate living room. The suite included a full size refrigerator and had a two burner stove top. Dishes, etc. was provided but we didn't use them. I would definitely stay here again. We found the entire hotel to be modern and very clean.

    5
    « Our stay at the BW-P in Ellensberg »

    We had a great stay. David at the front desk took great care of us. He was very kind, helpful and made everything easy for us after a long day of traveling. The room was clean and comfortable. We strongly recommend this hotel.

    2
    « Searchlight in window »

    Room was big, pretty standard, but still was not welcoming or comfortable. Very bright light from outside shining directly through the window. Staff said they couldn't do anything, that I could complain to someone else some other time...

    4
    « BW Plus is always a good idea »

    Another BW Plus with everything you want for a night in a hotel. Nice and efficient people, well equipped, clean and comfortable rooms, centrally located, and great breakfasts. Quick, easy check out is always a plus.

  • 5
    « Good stop »

    We could have pushed all the way home , but thought it better to stop , Great guy at the desk made it easy and the pool was refreshing a good night sleep and an easy ride home with the new day with little traffic made the vacation ending a lot easier

    5
    « Amazing new beds! »

    I really enjoyed my stay here. I was surprised the bed would be so luxurious. One of the friendly staff members told me that the hotel had just purchased new beds. The location was convenient after seeing a concert at The Gorge.

    5
    « Concert at the Gorge »

    Great place to stay when attending a concert at the gorge. The staff was great. The room was spacious and the beds comfy. The only draw back was our room had no black out curtains and was over the lobby portico facing east. We got back to our room at 1:00am and the lights on top of the portico were shining directly into our room, at sunrise the light was blinding. It was basically like having every light on the entire time.

    4
    « Nice Stay »

    We stayed 3 nights as the first stop on our road trip around the north west. The hotel was perfect for us, the breakfast was very good considering it is included in the room rate and there enough to get us going for a day of exploring. The room was large with a nice sitting area and was nice and clean. The shower worked well and we were very comfortable in this Hotel. The front desk staff were friendly. We would definitely stay again if we were in the area.

    5
    « Great Hotel »

    Stayed 2 nights. Hotel was very clean and spacious. Kids loved the pool. We all loved David at the front desk. He is super friendly. He gave us great restaurant recommendations and made the best cookies ever.

    3
    « Very expensive for what you receive... »

    I am a loyal Best Western customer.....however the price of this BW is just way too expensive....found similar accommodation in area for $120.00 less per night recommend traveller's shop around. BW is great at marketing.......I consider it gouging.....time to look for otherprovider

    3
    « David Treats you like Family »

    Evening desk clerk David really treats you like you are family. He even remember us after two years had past. Also, his cookies are to die for. Don't ask me why the other front desk folks can't get them as soft and wonderful as David can.

    1
    « This hotel is not a 3 star, more like half a star »

    Bad odor in the room, hair stuck to the wall in the shower. Hole in wall where shower head comes out allowing the shower head to move. Overall I should be some or all of my money back because this room was horrible.

    4
    « Beautiful Setting and Lovely People! »

    This BW Plus is one of the nicest ones I've stayed in. It's nothing really fancy, but it has a nice indoor pool, jacuzzi and gym, the breakfast was delicious and the 4pm cookies were YUM! The beds were super comfy, the shower was adequate and the hotel was nice and quiet for a good night's sleep!

    5
    « Enjoy Ellensburg »

    We have stayed at the Best Western Ellensburg motel several times in the past year. We always enjoy the comfort of this Best Western from check-in to their express check-out. The decor is relaxing while enjoyable. Highly recommend this motel!

  • 4
    « Clean and Comfy »

    I love this hotel, close to CWU campus and even comes with breakfast. The rooms are up to date, clean and the beds are comfortable. If the sounds of the trains bother you (I love them) ask for a room on the back side of the tracks.

    5
    « Clean and quiet »

    Extremely clean and very quiet! Staff very friendly and helpful. Just a little problem with the tub being clogged and not draining well but I'm sure that could be easily fixed. I greatly appreciated the front desk staff allowing me to stay in my room an extra hour past checkout time so I could finish up an important 2-hr computer conference call in the privacy of my room. They made a point in alerting the maids so they wouldn't knock on my door at the usual checkout time. That made my stay extra special and I'll definitely choose that hotel again when staying in the area.

    5
    « Fabulous Experience »

    Had a wonderful experience. I would recommend Best Western every time. Friendly and professional staff. Relaxing swimming pool. Delicious breakfast. I will definitely stay again. Overall a fabulous experience.

    5
    « Great place to stay in Ellensburg »

    We stayed here for CWU'a orientation. The place is very modern and and clean. Room was big and beds were very comfortable. David checked us in and he was very pleasant, professional and helpful...made sure we knew where we were going to eat and gave us a discountt coupon...thank you David!!!!!

    5
    « Great Hotel »

    Excellent place to stay!! If you have to stay in Ellensburg, this is the place!!! The rooms are comfortable. I like having a couch and a bed as well as a good desk with a recharging station for my tech stuff.

    4
    « Ellensburg Best Western »

    Very nice room, large, very clean but the closet door was broken. The continental breakfast was simply ordinary and there was a loud compressor type thing that kept coming on and waking us up. Overall I'd say this is a decent place to stay with a very friendly, helpful staff.

    4
    « Nice Place »

    Very comfortable room. great breakfast. Lots to choose from. very friendly staff with lots of information about the town. Walking distance to many restaurants. Close to shopping and grocery stores. Would stay here again.

    3
    « Bright lights. »

    The curtains in the room didn't work well and there were bright lights pouring into the room all night. It makes it hard to sleep when it looks like daylight is peeking in. the need better curtains to keep out light.

    5
    « Always a treat »

    We stay here when we travel to Ellensburg. On this trip we got upgraded to a two room suite with a full kitchen which was really nice. They have a good included breakfast with fresh waffles and eggs and during the day have fresh hot cookies. The kids also enjoy swimming in the nice indoor pool. Its only minutes from CWU and downtown.

    4
    « Reliable quality and comfort »

    I stay at BW on all my business trips because they reliably provide: * comfortable bed * hearty, hot breakfast * fitness center to help me recover from stress and long drives * responsive, friendly service and nice décor

  • 5
    « Perfect »

    Having been a last minute stop on our trip home I could not have asked for a better place to stay. The staff was very friendly and had no problem finding us a room quickly so that we could get our son out of his car seat. Much better than trying to cross back over the mountain with all the traffic.

    5
    « Perfection »

    I could not believe the quality and customer care we got for the price we paid. It was the best choice we made to turn around and stay the night in Ellensburg instead of fighting with the hours worth of traffic to get back over the pass.

    4
    « Very nice room »

    especially compared to the Quality Inn and suites in Missoula the previous night. This was twice the room for the same price. Even had a couch. You have to be careful with the Best Western brand. The plain old Best Westerns are usually pretty dowdy, but add "Plus" to te name and you usually get a pretty good place. This is no exception. Breakfast was kind of spotty and the attendant couldn't manage to keep the food flowing. We were one of the first ones to breakfast and it was already empty. The gal took her own sweet time replenishing. That was the only downside to an otherwise pleasant stay.

    4
    « Works for us »

    We have stayed here numerous times when dropping off/picking up/visiting our daughter at CWU. BReakfast is consistently decent and the rooms are clean & comfortable. Pool & spa are nice, though being indoors, it can get a little loud when there are kids playing.

    4
    « Excellent overnight stay in Ellensburg »

    Clean, comfortable and modern best western hotel in ellensburg. Very friendly reception staff and a good complimentary breakfast. We made the mistake of leaving a window open as the trains hooting as they pass in the middle of night are very loud!

    5
    « Great Hotel »

    The room was clean and comfortable. The management answered all my questions. I will be glad to return another time. They were very accepting for pets to stay. The breakfast was tasty and included almond milk which helps us because of a vegan diet.

    4
    « Rescued again »

    Once again, Best Western was a refuge. We had been travelling and camping for days, and both thought the other had made a hotel reservation. BW had a room. Hooray! Clean, warm, and available. We will always return.

    4
    « Pleased »

    Always stay at Best Western. Clean and pleasant. Although in Ellensburg there is an occasional train in the middle of night. The rest of the experience is great. Close to the college for parents weekend and has a pool for escape.

    5
    « Will Be Staying Here Again »

    This property is just far enough off the main street to be quiet while still within an easy drive to Fred Meyer and places to eat. The room was comfortable with a king bed and a sofa; there's a microwave and good sized fridge. Nice TV; no DVD player. Disposable cups and "glasses". Coffee maker; not a Keurig. I will stay here again next time I have to travel to Eastern Washington.

    5
    « CWU graduation weekend »

    We were in town for our daughter's college graduation. The staff at the BW was very accommodating of my extra needs as I coordinated a grad party and needed to get party supplies to other family members who were not guests of the hotel. I highly recommend the Ellensburg BW for your travel needs.

  • 5
    « Great place »

    Staff was wonderful they were so friendly and helpful. Leona at the front desk was an absolute sweetheart. Rooms are very clean the beds are comfy. The breakfast is better than other hotels that offer free breakfast.

    5
    « Ellensburg visit »

    This was a very nice experience and we enjoyed our stay. We were visiting our daughter and didn't realize it was graduation weekend. The hotel was full but was very quiet and we were not aware it was full.

    4
    « Clean and tidy »

    Everything was nice and clean. Room was in good working order. The hotel was off of the main roads and was quiet. Within walking distance of fast food or sit down restaurants and had a good breakfast.

    5
    « Great Experience »

    Very comfortable. Great breakfast in the morning. The staff is always friendly and helpful. I stay here often since my daughter goes to CWU and they even help out with an additional discount on the room. The pool and hot tub are open 24 hours so relaxing is not cut short EVER. I will be back and recommend this hotel to anyone staying the Ellensburg area.

    5
    « Staff goes above and beyond »

    Besides this being a very nice property and having all the great amenities you'd expect, the staff was amazing! They went above and beyond to exceed our expectations. Very polite and helpful. After checking in they shared dining suggestions of the local area. When the kids said they wanted to swim, the staff offered swim goggles they could use. Very helpful.

    5
    « Very dog friendly, Great staff »

    We were here for a dog show and they had a very clean and great area to potty dogs. Great staff. Building and surrounding area very clean. I definitely will stay at this hotel anytime in the area.Nice breakfast and kept very clean.

    5
    « Love this place. »

    This is a clean hotel with excellent staff. Also, it's a great value. We always stay here when we are in the Kittitas Valley. I wish i could reproduce it in larger cities. i had similar lodging (though more chaos) in New York at 3 times the price.

    5
    « A Great Place To Relax! »

    We were on vacation from Montana. Had lived in Ellensburg before but never stayed at this hotel. We loved the amenities! Who doesn't like a 24 hr pool and hot tub! Clean rooms and great staff. We new we were going to enjoy our stay from the time we checked in!

    3
    « Changed owners »

    The staff seemed to be more welcoming than the previous owners but we had another ad experience here. Our check in was above expectation but x check out was way below. No one was at the desk upon check out but I can hear the staff in the back talking about their plans for the Memorial Day weekend. I rang the bell once and the talking continued. Waited then ran it a couple times and an angry employee came out almost to say why did you have to ring that more than once look on her face. When I told her I was just wanting to check out, she softened up and checked me out properly. Our room smelled like mildew so I asked for a replacement for the shower curtain and that came immediately, but that also smelled, but not as bad. Obviously the housekeeping staff can't tell the difference and they don't bleach those liners. The room smelled stale and musty. Even had a patch of rug cut out and another piece glued into the spot and fraying badly. The bathroom sink was very slow draining and filled up when we just washed our hands. I feel that the new ownership started out with good intentions but are dally short on maintenance, quality of housekeeping staff and professionalism of the front desk staff.

    5
    « Class mates CWSC Reunion »

    Had a great time as always. The staff are always professional and courteous. The rooms are clean and well maintained. We will stay here again next time. We have stayed at BW Pluses on several occasions now and plan to in the future.

  • 5
    « Definitely will return »

    Excellent, friendly staff who greeted us warmly and made sure we had everything we needed. Room was large and well maintained. Good location near the freeway and restaurants. Also close to the Ellensburg downtown area.

    3
    « Nice place »

    The room needs better toilet paper. The powdered eggs for breakfast are less than desirable and the sausage was cold. Otherwise it was a nice place. I did like that there was 24hr coffee and juice. The staff was very friendly.

    5
    « Good Value »

    Very nice hotel. Good suite with comfortable bed. Breakfast was standard fair served in spacious room. Price was very good making this an excellent value. Staff were helpful. Hotel near highway and not far from downtown Ellensburg.

    5
    « Great, what you expect for an overnight stay »

    Great place, but book 3rd floor to avoid lights and HVAC on 2nd floor roof, or book even numbered on second floor, or your view may be flood lights or air conditioners. Rm 207 and 207 are right beside the elevator (can be good or bad, depending) Other than that, very much a great place. I'll stay there again.

    5
    « Always top notch »

    We have submitted numerous reports for this specific Best Western location. For years we have been staying here and the consistency is most appreciated. Staff members across the board are gracious, professional and eager to make your stay most enjoyable. they have knowledge of the local area thus making it easy to provide suggestions as to where to eat, what to do, etc.

    3
    « Great staff, but the hotel needs some upgrading. »

    First, let me start by saying that my stay was perfectly acceptable, and my critiques should not be read into too harshly. I worked in the industry for years and have high expectations. The best part of my stay was my interactions with staff. The front desk agent that checked me in was fabulous. He was so warm and welcoming. He built a great rapport with me from the start and was so thoughtful about my stay details and welcoming me to Ellensburg. He gave me a fantastic rundown of area restaurants, including his personal suggestions. Other hotel staff that I interacted with were equally professional and caring. I had some problems with the internet during my stay and the AM manager remembered me and asked to make sure it was taken care of upon seeing me later. That was a very appreciated gesture and it felt genuine. Overall, the hotel facility is completely average. It could benefit from a few select and targeted investments. The decor of the hotel feels dated, and does not match with the rebranding of Best Western (for example, they have a nice new sign with an updated logo, but a rather outdated and not-so-tasteful interior). The breakfast room is large and can accommodate crowds, but a redesign of the buffet flow would help it work better in the morning. The food was okay...I appreciated the fresh scrambled eggs and toppings, as well as the bacon and sausage. However, I was there for 4 mornings, and it was the same food each day which got a bit boring. That said, it was included in the room price which I am happy about. The water spout on their juice machine needs to be recalibrated, it is too high powered and spits water out of your cup and onto the floor. Like most hotels, their pastries are mass-produced and from a box, which isn't necessarily a bad thing, but they need to buy a higher-quality product. I definitely appreciate the free newspapers in the morning. The room was acceptably clean, although the housekeeping staff failed to pay attention to details (some things, like small hairs here and there would be considered unacceptable at a large inner city hotel). I am not a germ-a-phobe so this is a minor issue for me, but it may be a huge deal to others. The bed and pillows were quite comfortable. I did not like the curtain that covers the closet opening. I would prefer a door or nothing. I used their fitness facility every night, and this was one of the bigger problems during my stay. It is literally no bigger than a small bedroom, maybe 10x12. They have a paltry amount of equipment, but because the room is so small, the machines are extremely crowded and this presents a major hazard. There is not enough space between each of the machines, or between the machines and the mirrors (another safety hazard). Their weight system is downright poor. There is no room to stretch or frankly even step away from the equipment. There is no trash can (so therefore nothing to throw away the cleaning wipes). As a risk manager, I would suggest that management get an audit of their fitness center done right away and make suggested changes before a major accident, and therefore lawsuit, happens. I took my risk and worked out anyway, luckily, I was the only user during the times I was there. Also, I consistently had internet issues while I was there. Their WiFi is very finicky and will randomly kick you off. When trying to reconnect, it was very temperamental and I actually had to call the help desk. Luckily, they were able to resolve the issue and give me a tip on how to reconnect efficiently. Once I knew how to do this, it was less of a problem. However, I was there for work, and was extremely frustrated on having internet issues when I had urgent emails or approaching deadlines. If you MUST have reliable internet during your stay, think twice before booking here. In the evening, they offer warm chocolate chip cookies. They are delicious! Which is why I had to workout in the awful exercise room... Parking is free and ample. They have a bit of room in the north end of the lot for larger vehicles or trucks with trailers, however getting in and out of the lot is a narrow travel lane. Otherwise, the hotel is within easy walking distance to a couple of good restaurants. It is located on the south end of town, near the main drag (but not on it). It is about 4 minutes to get to the interstate (as long as you miss the train crossing). One small note, they have a small wetland on the north end of the property that was filled with frogs and birds. It was super peaceful to walk over there and listen to the chorus of the evening frogs and do some bird spotting. A nice touch for sure. All in all, the value was good (I felt the room rate was very reasonable), but I would probably choose a competitor if the room rate was similar.

    5
    « Very nice »

    Loved our stay. Front desk person was VERY nice and friendly to me and my family. Also, having the pool stay open for 24 hours was awesome. My kids enjoyed that. Although we didn't see any towels at midnight.

    2
    « Dont Stay in Room 121 »

    My wife and I left hotel at 1130 pm and drove 3 hrs to our home rather than stay here. We paid extra to get upgraded suite and were placed in room next to fire sprinkler system room. A faulty very loud compressor went off every 15 min. We didn't notice until around 930 pm because we were out all day with our grandson. We were willing to ignore barking dog across the hall but the pump is right by headboard of the bed. The hotel was completely full so we drove home. Will not stay here again..

    3
    « Disappointing Stay »

    Cable and Internet was out and no room discount was offered. Outlets in bathroom not working and electric toothbrush was dead in the morning, due to outlet in bathroom not working. Couldn't fix my hair due to non functioning electrical outlets in bathroom. Now running late, no time to enjoy breakfast. Disappointing:-(

    5
    « Great Hotel for a sleepover »

    We were late getting there driving halfway across the state of Washington after work. The Front Desk was all smiles and took care of us and directed us to a great dinner nearby. Then we got to a perfect room and an awesome bed that we slept through the nite... So after a great breakfast we left thinking this was a perfect stop and we were refreshed to continue our drive to Coeur d'Alene.

  • 4
    « Good Nights Sleep »

    When traveling to the coast to work from Kalispell Mt. I always make it to the Ellensburg Best Western Plus. I've stayed there many times and it's always clean always comfortable and I always get a Good Nights Sleep

    4
    « Great spot »

    Only in Ellensburg for a quick work trip but the room was clean, the staff was all super nice, and there's so much food provided! Arrived to fresh cookies coming out of the oven and soup, and a variety of options at breakfast. The gym area was incredibly small but thankfully I was the only one. It probably couldn't fit more than 1-2 people

    5
    « Ellensburg, WA »

    Very helpful, & clean. Only place I'll stay when I go to ellensburg before college. I like how the pool is open 24-7 and continental breakfast is included in your stay which they have a big variety as well. The desk people are very helpful with attractions and places to eat.

    4
    « Visiting College Daughter »

    House keeping could improve. They just made the bed. Some towels were replaced, but not all. Kind of made it seem like camping, but had the bed made. Front desk was great! This is our first choice in Ellensburg Washington.

    3
    « College visit »

    Staff was great, pool and spa was fantastic, great location close to the University. Breakfast was OK, could have a few more options. The price for the rooms were high. Housekeeping needs to be retrained! I would probably try staying somewhere else for my next visit to Ellensburg.

    4
    « Good stay »

    Nice comfortable stay, front desks was helpful and pleasant to deal with. Near train which passed thru a couple of times with full horns but hotel has no control of that. I would recommend staying here.

    4
    « Best Western Ellensburg »

    The staff was very friendly and helpful. The cookies were delicious, put out around 4:30 and gone by 6. The room was clean and quiet. There was a good restaurant within walking distance from the hotel.

    4
    « Comfy rooms »

    The beds were extremely comfortable and the rooms were very clean. The continental breakfast was not much to desire, but they did provide an assortment. I would recommend staying at this hotel if you are in the area.

    1
    « Not a good place to stay »

    When we entered the hotel it did not smell good. The rooms needed updating. The lighting in the room was poor but the bathroom was even worse. You could not shave or put on make-up properly it was so bad. We were there for 2 nights and they did not clean our room after the first night. The front desk had to give us clean towels. The location is near the train tracks so we heard trains go by all night.

    5
    « Trip to CWU »

    The room was clean and confortable. The staff was helpful and provided a great daily breakfast. Easy walking distance to several fast food choices. Just a couple minute drive from Downtown and CWU campus.

  • 5
    « great place to stay in Ellensberg »

    Very nice and helpful staff. The room was clean and very nice. Very very comfortable bed and great pillows. Will be our hotel when visiting Ellensberg. And of course the free Breakfast was very good and saved us spending additional dollars going out for breakfast.

    5
    « Excellent Property »

    This is a very nice property that definitely deserves it's 3 diamond rating in AAA. The rooms are large, clean and very comfortable. All of the rooms at this property are suites and the best part is that they allow dogs. The nicest BWP we've stayed in.

    5
    « Nice Surprise! »

    Admittedly Best Western hotels are not usually my first choice. I was very pleasantly surprised by this hotel. The room was clean, the pool was warm and the staff was friendly. The breakfast was more than adequate. There was even infused water in the lobby.

    4
    « Solid Stay »

    this is soild place to stay when you're in the area. the strength of this property is the staff. they know what they are doing and will serve you well. My biggest ding against them is the fitness room. One tread mill, one elipitical needs a bike but its not the end of the world.

    5
    « Clean and comfortable; friendly staff. »

    Very friendly staff. Very clean and comfortable rooms. They were serving pie on Thanksgiving which was a nice touch. Quick and easy express check out. I didn't use the pool this time but my family has. I ask for the 3rd floor as I don't want to see or hear the pets on the first two floors.

    5
    « A middle of the road GREAT place to stop and rest. »

    As we pass the Ellensburg area we try to get stop at the Pasta Company for lunch or dinner. Now we can stop, enjoy wine and stay at the Best Western Plus for a quick swim and quiet, comfortable nights sleep. Thank you - a pleasant surprise!!

    1
    « No »

    Reserved a one bedroom suite (which is needed for my insomnia so my hubby can sleep as I'm wide awake) Spoke directly to the front desk to do so. Arrived to a handicap suite (one room...no separate bedroom) went and asked for the room we reserved...she realized we ARE in the wrong room, but they don't have one we want available!!! Took off $20 and said sorry (after claiming that i called the 1-800 number to reserve and I argued that I called the actual front desk to do so, which she then once again agreed to) Said every room has a half wall between bed and couch and hopefully that will help, well NOT THE HANDICAP ROOM! Went back to the room and just couldn't do it!!! There wasn't even a bathtub, rather a roll in shower stall. Went back and was placed in a regular room. She asked if we could get our luggage to the 3rd floor by ourselves if not she'd do it. We are not handicap (both were standing right there!). Regular room? Missing tile in bathroom and a "odd stain" on couch cushion. I give up!

    5
    « Great Stay »

    Loved everything about this hotel. Clean comfy rooms and great staff. Family loved the pool and hot tub. Breakfast was delish with a variety of dishes to choose from. My picky son was even pleased. Great stay!

    5
    « Great place-rates »

    Fantastic place to stay and the rates were fantastic. We will stay here again. Staff was friendly and very professional, Rooms were large and clean. Beds were great. Cookies were a tasty treat. Overall this was a great stay. Thank you Best Western.

    1
    « Staff entered room despite 'do not disturb tag' and removed belongings »

    Left the hotel @ 8am to take care of business. Left the 'Do Not Disturb' hang tag on the outside door handle. Came back at 10:30 to gather my belongings and check out. Housekeeping had entered the room, propped the door open and removed half of my belongings from the room. I called out in the hall for staff 'Hello, hello!!' and the staff came and very un-apologetically said 'your stuff is down at the front desk'. When asked 'Why??' her answer was 'sometimes we start early'. I pointed out the 'do not disturb' sign as well as the time. It didn't seem to register with her. I went down to the front desk and they were apologetic but didn't immediately offer any type of action or compensation. I pointed out the legalities and some of the implications of leaving a guests room open to any passerby while that room was still supposed to be safely locked. The staff at the front desk said he would credit me $25 on the bill. When I arrived home and checked my account - I found that instead he charged me an additional $80. So - now I am further inconvenienced because I have to take the time to call the accounting department and get this straightened out - and I am sure I will have to wait days or weeks while it processes through their system. I am beyond disappointed and frankly pretty angry that this happened. I was already having a less than stellar visit - the carpet between the beds was wet, the area behind the nightstand was dirty - with an old discarded chip bag and lots of thick dust - and hadn't been cleaned for quite some time. This is where we all plug in our phone or laptop chargers while we work or use our phone in bed. The shower did not drain well, or at all. The water pressure was very low and inadequate for an efficient shower. There was a mystery spill or stain in the coat closet. The bathroom was minimally clean - around the edges of the sink, floor, tub wall were all dirty. I will not stay there again. I feel that their understanding of simple minimal hotel operating expectations was terribly low and certainly the sanctity of a guests room was not respected. The fact that the hotel charged me additional money when I complained about them entering my room was a retaliatory act. For the record - I was respectful when bringing it to the attention of the front desk staff. I will be sharing this with other friends who travel as a warning. I don't have any way to rationalize their actions.

  • 4
    « hotel met all my expectations »

    I stay at this hotel when I come to visit my son at Central Washington University. The staff has always been exceptional (will add a comment further in the review) and the amenities are more than adequate. Free wifi, business center, indoor pool, breakfast plus fresh baked cookies, along with bananas, apples, oranges and coffee/tea are available 24/7. Breakfast starts at 6 a.m. I mentioned at check-in that I would be leaving earlier than that and was told that "to go" bags would be at the counter. The only hitch was when I checked out at 3:15 the to go bags weren't out. I mentioned it and the counter staff said they normally put them out at 5am. I was cool with that, I had hoped he would have stepped up and offered to either make one up or something along those lines. That was the difference between a 4 star and a 5 star review. Nice big rooms, spotless bathroom and if you need miscellaneous toiletries they can be had gratis at the front desk! I will definitely stay again.

    5
    « We Love Best Western »

    We Love Best Western, we only stay at Western, we take our dog, she is always welcome. The rooms are very clean and the breakfast eliminate one meal that we don't have to purchase that day. They are very reasonable as well. We'll always go back.

    4
    « Very nice »

    Clean, friendly and cheap!!!the room was well kept, the staff was very friendly! Next time we stay in Ellensburg we will be staying here! Thank you so much best western in Ellensburg , Washington! Great work

    4
    « Big Ol boy »

    No worries if your a big Ol boy, the towels are normal size... This has to do with another post I made on another Motel in Ellensburg. The room was really nice and very roomy. Fantastic shower. Breakfast was normal for a continental. The pool look real appealing but didn't have a chance to try it out. Nice place to stay this time of year as it is priced reasonable. Beware staying there in the summer, they will try and get all your money.

    5
    « Quick overnighter, but would have enjoyed longer! »

    The sausage at the breakfast wasn't very good, but otherwise the pool, hot tub, and rooms were clean and inviting. I loved that they had "clean remotes" for the TV's. It shows they emphasize a clean stay. It was a real pleasure to stay here.

    5
    « Great place to stay »

    The hotel is newer and very clean. They have a great complimentary breakfast set up with a lot of yummy choices. The staff was nice and friendly and the hotel is close to the freeway and to all the neat shops and restaurants in town. We will definitely stay again!

    5
    « One of the most exceptional Best Western Hotels I have stayed in! »

    The staff is awesome, exceptional service from the front desk staff, David went out of his way to make us comfortable and take care of us. I will definitely stay at this hotel again! The pool area was nice and clean, room were awesome and the property is clean and quiet.

    5
    « Great Hotel, Amazing Staff, Great Location »

    Had a great time here. The room was in perfect condition with all stated amenities. Breakfast was great. But by far my favorite part of my stay was the staff. Everyone was very friendly and helpful...noticeably more than other hotels I have stayed in. Highly recommend!!!

    4
    « Friendly staff »

    Convenient location and personable receptionist. Comfortably furnished rooms and nice breakfast room with nice variety foods. A great pool and exercise room. Our room was a little stuffy smelling but we were able to open a window.

    5
    « Exceptional Staff »

    Refreshing to engage with staff who really seem to enjoy their job & care about the customer. All super friendly & went above & beyond to accommodate our needs & then some. Super clean & uber comfortable beds! Unfortunate "train noise/horn" in the middle of night only down side since it woke us up a couple times since we're light sleepers.

  • 3
    « Quiet location »

    This hotel is located close to I-90, but not so close to get road noise. The hotel is nicely decorated and the staff is helpful and kind. Nice continental breakfast, swimming pool and hot tub. Rooms are clean and super quiet.

    5
    « Awesome, possibly the best BW of hundreds I've visited »

    Room was clean, breakfast was outstanding, let me park my bike under the canopy so it didn't get rained on and stellar staff. Bed was cozy and hot tub and dry sauna really appreciated after a cold, wet ride through the pass.

    3
    « Beware hay trucks at 6:00 am »

    Comfortable room; plenty of space for couple, pet and ADA support equipment. Comfortable bed for two plus med-small doodle dog. Road noise associated with nearby export hay facility trucks not so good at 6:30 am. Great park for dog exercise within walking distance. Downtown (such as it is) eats a short drive away.

    5
    « Overall Consistancy »

    Facility is consistently clean. Recent upgrades to the lobby area, artwork on each floor, and breakfast area are a plus. Carpets were recently shampooed in all rooms and corridors. The location is just far enough from the main street for reduced road noise yet, close enough for access to freeway and sites in town.

    5
    « Fast, clean, friendly »

    Easy access from the highway, very friendly desk staff, clean, comfy room, nice amenities. Good wifi. Decent bed, lots of pillows. Didn't try the breakfast, but the cookies at the front desk were excellent.

    4
    « best reception ever! »

    You will definitely have trouble finding anyone who is more welcoming and helpful. A definite asset to the hotel. He was able to recommend a great place to eat, and even convinced me to have a warm cookie, when I was already full. Great cookies by the way

    5
    « A good stop over »

    24 hour exercise room and pool for guests over 21! Friendly staff and comfortable room. The breakfast was extra filling and welcoming. We will remember this as a good site to return to when traveling through Washington.

    5
    « Fantastic Stay in Ellensburg, WA »

    One of the nicest best Western's I have stayed in. The young gentleman at the front desk was awesome. Very helpful with all our needs. Including change for the laundry, assistance with the computer and coupons for dinner. Great find after a long day on the road!

    5
    « Great overnight stop »

    Driving from W.Canada to Oregon coast, made this our O/N stop. Modern clean quiet comfortable room at a great rate. Front desk staff very welcoming with great advise of dining opportunities in Ellensburg. Everyone so friendly and welcoming to guests from N of the 49th.

    5
    « Great stay »

    Great staff, friendly staff, good breakfast, clean rooms. We have stayed here before. We will stay again. Our granddaughter is in college here. We love spending time with her. They grow up to fast. Weather was good. Windy but not to bad.

  • 3
    « Basic hotel priced a little high... »

    This was a Best Western Plus and I'm not really sure what the plus gives you. This was your basic hotel with a pool and a continental breakfast. Not much more than that and sits right on the train tracks. I have not stayed anywhere else in Ellensburg but might look elsewhere next time or try to get a little further out of the city... If I was to price the room we stayed in I would say it was worth 120 - 150 and not 200 per night.

    4
    « One night Stay »

    We were in town for family. It was a nice, clean, and friendly quick stop. Good location near the Freeway for in and out. Not far from downtown and the college as well. We had a mini-suite and had our dog. We all fit nicely.

    4
    « Ellensburg Best Western »

    Great hotel. Good location close to all stores and easy access to Interstate. Only major disappointment was that a jacket I left in hotel room closet on checkout was not returned/ or found by cleaning staff and returned to hotel lost & found.

    5
    « Wonderful Best Western, love, love!! »

    This is one of the cleanest, well run BW I have ever stayed in. The gentlemen at the front desk was phenomenal. He works so hard to make sure guests are comfortable and happy to be here.I have been staying at this particular BW for several years, and the front desk is always gracious. The pool is clean. A 5 star breakfast, coffee, cookies in afternoon. Fresh apples, oranges, pears for snacks. Whew! Lovely reception and business areas.Beautiful linens on very comfy beds. Wow. Every BW should take a lesson or two from this hotel. Thank you for a great stay!

    5
    « Ellensburg »

    I have always enjoyed Ellensburg and have spent many nights here in the past. The Best Western Hotel was not built when I was traveling through here. I'm glad I had a chance to stay here, if only for one night. I will happily return if the occasion arises. Two people stuck out, although I really did not get names. The General Manager was friendly and interesting. The afternoon desk attendant (Tim, I think) was good.

    3
    « Comfortable beds and friendly staff, BUT »

    The beds were comfortable, the staff was friendly and accommodating and the room looked clean, but the shower valve lever and the shower head were so stiff that my wife couldn't move them and the motel is right next to the railroad tracks; long (100+ car) trains come by every couple of hours (at most), around the clock, blowing their horns repeatedly; so if you want quiet to sleep, forget it. The ?breakfast? is typical of today's motels, the worst kind of corporate packaged junk, which everyone knows is making Americans fat and sick: additives, emulsifiers, stabilizers, dyes, trans fats, high fructose corn syrup, CAFO meats, et cetera; and it tastes just like it sounds.

    5
    « Wonderful little hotel »

    We stayed here during our trip through Washington and it was just perfect for us. It had a full kitchen, and very comfortable bed. The check in was very pleasant as the check out. Not terribly busy. The breakfast was good.

    4
    « Quiet One Night Road Trip Stay »

    The hotel has easy access to I-90, pet friendly first floor with a safe area in the back to walk your pet. Close to gas station and restaurant. Room was quiet and had a microwave and refrigerator/freezer.

    4
    « Waiting for escrow to close »

    My husband and I stayed here for 27 nights while we waited for our ranch purchase to close escrow here. 27 nights in any hotel is eye opening. The very best thing about this Best Western is the people that run it and the people that work there. They are some of the kindest, hardest working people I have ever had the pleasure to meet. The rooms are clean and spacious, the pool & hot tub were a God send, and after 27 nights you know how often things get cleaned and so forth. It's a clean pool and hottub. Thank you Josh, David, Gina, Leanne, Alan, the gorgeous head housekeeper, and everyone else. I am having the thank you party once I take a 30 day nap. Hearts. Marguerite

    4
    « Very nice stay . . . »

    Stayed overnight in Ellensburg while visiting great niece at CWU - found this hotel to be very nice for our short visit. Front desk was helpful and informative about the area (restaurant recommendation, etc); room was above average size and the king bed was great! Breakfast the next morning had all the basics - hot & cold items. Quick access to the Interstate and short drive to restaurants & the university campus. Will probably stay here the next time we are in town.

  • 5
    « Great place to stay.. »

    We stay here 3-4 times every Fall, because our grandson plays football at the local college. Great rooms, friendly staff, and a good breakfast before heading home on Sunday mornings. The hotel is close to all restaurants, has WiFi, but they have had an ongoing issue with their cable TV programming, so we can't get certain major channels..( Not the hotels fault), just annoying..

    5
    « Wondeful stay »

    This hotel is such a good stay and experience for your money. The complimentary breakfast featuring hot and cold items is also so nice. I always enjoy my time at the Best Western and I can't imagine staying anywhere else. The level of service (no matter what city/state), is always uniform and exceptional.

    3
    « Do not stay in a room facing railroad!! »

    Rated this hotel a 3 only because of the room assigned to us. Other than that I would give it a four or 4.5 for the price. If you have a choice, choose a room opposite train side of hotel. Should have thought to use room fan to help block out train sounds which most Ellensburg hotels need to deal with. The train runs right through town and this hotel is within 1/8th of a mile, has a very loud whistle, and runs every two hours all night long. In addition, avoid room 313 which has a large spotlight shining right at the room window from a rooftop a couple yards below. Hotel management said they are looking into making appropriate changes but until they do I would not recommend this room. In fact we checked in at 3 PM and wondered why we were assigned that room at all. On the positive side the rooms are clean, lovely and comfortable as is the entire hotel. The staff could not be more accommodating or friendly so it is a shame that a good nights sleep was not part of our stay. breakfast was good as well.

    3
    « Decent hotel- less than friendly staff. »

    We stayed at the Best Western Plus Ellensburg on Thursday, September 15th. We had made reservations ahead of time. We were given a room close to the check-in desk and lobby restrooms. We requested a room on the second floor which they were very rude about our request for a change.. The room (#108) had very stained carpet near the door (pet friendly hotel- and pets are given rooms on the first floor only. Also very close to the train tracks- be aware if you are a light sleeper- the train horn will startle you at 2:30 AM. Check out process asks that you call front desk and leave the keys in the room- it would be helpful if the front desk staff seemed at least half-way friendly when answering the call.

    4
    « Good stop on a road trip. »

    Standard BW plus hotel on the motel strip in Ellensburg. Large room, comfortable beds, fridge and microwave all for a decent price. Breakfast included, with a good variety of hot and cold items compared to many hotel chains' "free breakfast". Good WiFi. Very friendly and helpful staff. Would stay again if in the area.

    5
    « Management and Staff Rock! »

    Rooms were large and clean and building fairly new. A big plus was that even though the hotel was full, we did not hear any noise. No showers, voices, etc. It was great! The staff and management were extremely friendly although they were busy, and helped us with a problem when we had double booked. On top of that, they had excellent suggestions for meals and events. I plan to visit Ellensburg frequently and will be happy to stay at this hotel!

    4
    « Comfortable »

    Great place for the family. Stayed here while touring colleges with my daughters and this was very comfortable. Water pressure could have been better and eggs not so great but the rest of the food was good and the room was more than comfortable. We will stay here again if the girls decide to go to school here.

    4
    « Convenient, big rooms, good amenities and value »

    We have stayed here twice in the past year and enjoyed the convenience of the hotel when visiting or driving through Ellensburg, Washington. The rooms are mini-suites and are clean and spacious. The amenities we greatly appreciate are the fitness room, pool, free breakfast, free coffee/fruit/cookies, and free parking. Overall a very nice place to stay.

    4
    « Very nice property »

    We originally planned to stay here for three nights but that got extended to five. The hotel was very clean and comfortable, as well as convenient to the Kittitas Valley Hospital. Staff was excellent. There's a pool and work out room. Breakfast was okay, but could use more in the way of fruit choices. They were unusually generous with the in-room coffee supply. Had heard that train noises could be a problem but that was minimal. Will definitely stay here again.

    5
    « After a long days drive from Montana. »

    The desk clerk was very attentive to our needs and provided all info needed. Very grateful to the young lady. We had a corner suite with a kitchenette. After dinner we had our friends join us from an after dinner glass of wine and talk of the days events. Very relaxing evening and had a great sleep. Ready for our drive home to Ladner BC.

  • 5
    « Clean and Comfortable »

    Our experience at the Best Western in Ellensburg was outstanding from the minute we checked in to check out. Our room was very clean and comfortable. I appreciated the offer of juice and coffee, 24 hours a day. There was an excellent selection of food served for breakfast. We would definitely stay again.

    5
    « Nice place to stay »

    We were there for the entire weekend of the Kittatas County Fair and the hotel was quiet and restful and the breakfast is great! Good place to stop when you are on a trip as well. The staff are welcoming and very accommodating to you.

    5
    « Great rooms, great service »

    The staff were amazing at this hotel, going out of their way to make you comfortable. The pool and hot tub are open all night. And the rooms were very spacious. Best room and staff of my 3 week road trip. Great for travelers with pets.

    5
    « Excellent Value in the University Town! »

    We were delighted to find this comfortable, clean, quiet spot with very friendly and helpful staff. The complimentary breakfast was easily the best we have had and we travel frequently. Indoor swimming 24/7 for travelers who need to be refreshed. Close to fast food dining as well as BBQ oriented places. Retail shopping not far away either. Well worth your consideration!

    5
    « Great Staff - Easy Access. »

    Excellent service from check in to check out. We were traveling with another couple and the front desk made sure our rooms were close enough. David at the front desk was most helpful and provided valuable information on local venues.

    4
    « Business Oasis »

    Occasionally I find myself tired and in need of a reliably clean and comfortable hotel in the Ellensburg area. This Best Western has been my go-to hotel for years. Staff is always attentive, the rooms are well-appointed, clean and quiet, and the Internet works very well.

    5
    « Exceptional Stay and Hotel »

    I read many reviews and decided to book and so glad I did! The hotel, location, grounds, and staff were all fantastic. If I ever need to stay in Ellensburg again... This will be my Go To for all future stays.

    5
    « Hotel stay »

    The hotel was very nice, immaculate and the stay was very friendly, helpful and very professional. I usually stay at Best western Hotels throughout the state of Washington and this facility is by far the nicest I've stayed in.

    5
    « We got a Suite and didn't expect it »

    This is a quiet hotel. We didn't use all of the services but those we did were superb. It was nice to sleep in a firm bed. We had breakfast and I loved making my own waffle. The hotel recommended the restaurant next door and it was VERY good.

    5
    « Always dependable accomodations »

    Many years we have stayed here and the hotel and grounds are always well maintained. Professional employees and lots of smiles to go around. Good breakfast choices, close to a number of attractions and just a fun town to visit and explore.

  • 3
    « Escape from the Rain »

    I booked this hotel as I drove up -- it as a last minute decision to get out of the rain and clean up some very wet gear. I had been camping in the Alpine Lakes Wilderness and enjoyed two days of rain...and very much needed a dry place to clean up and get sorted. This hotel was perfect! Upsides: huge room with kitchen - ideal for rinsing and then laying out all my gear to dry, hot tub, make-your-own-waffles! Downsides: no cable (to watch the Olympics), runny eggs, generic setting that in parts could use a deep clean (dust in the corners!) Overall: super convenient if average

    5
    « As always ~ a great stay! »

    This is a lovely hotel. The room was especially nice with a little sitting area and it was so very clean. I have stayed in Best Westerns before and you cannot beat the great reputation of a great hotel. Breakfast comes with your stay and it is very good!

    5
    « Elegant Hotel w/Copacetic Service »

    This Best Western was one of the best I've visited in terms of ambiance and décor. It has a very nice lobby area with a big breakfast hall serving omelets made to order, along with a truly nutritious breakfast (something commonly difficult for vegetarians to find in complimentary breakfasts). The suite was very spacious, with a private whirlpool, and we were very grateful for the complimentary bottle of sparkling cider. Most everything about this hotel was exceptional. The spirit of service, on the other hand, was noticeably lacking which was very surprising because this was always consistent throughout with Best Western. There was nothing overly wrong with the service, there was simply no spirit in it. An example is upon checking out, I was not asked how my stay was. This was disappointing because I wanted to express my gratitude for the complimentary bottle of cider and share my joy with how much we liked the suite and loved the breakfast. This was just one example of the lack of spirit of service, which we encountered from all of the staff (check-in, breakfast, check-out).

    3
    « Won't stay there again »

    I would not stay at this hotel again. Thought it was overpriced for the location, nothing around the area but industrial. Close to the interstate so easy on and off. If there is a next time I am in the area I will travel father to find a different hotel. The breakfast area was fairly clean but not very well stocked and for the first 5 minutes or so no attendant was in the area. Slow to restock the breakfast items like the scrambled eggs and biscuits. Have to say was not at all impressed.

    5
    « Wonderful Hotel! »

    This was the second or third time I have stayed in this hotel and it is such a nice place. The walls are thick so you can't hear the sound of the people around you. The room was clean and spacious. We did notice that the maid forgot to change out the last persons wet towel but it was behind the door so I can understand that. Everyone at the front counter was friendly and it was a very quick check in. The pool is open 24 hours!! I have to say that I was probably the best thing about our stay. We stayed in the King Suite Jacuzzi room and it was an amazing room at an AWESOME rate (134.99) during the Jazz in the Valley Festival. As long as you book somewhat far ahead you can get great rates. We will definitely be coming back to this hotel. The only thing I would suggest for the management is if they could somehow make the parking lot bigger. We had to park out in the gravel next to the hotel at one point because the parking lot was PACKED. I don't blame them though since this last weekend was probably one of the busiest that Ellensburg sees during the summer. Overall I would say this hotel is Excellent!! I highly recommend it. We're actually thinking of coming back soon just for the fun of it!

    2
    « High price, poor quality room »

    I don't know how this hotel gets such high ratings. We were told we would have a suite with a separate living room for $260 for a single night. We got a standard room with a dirty bathtub that would not drain. The window would not open because the latch was broken. We received a $60 discount due to these issues. We stayed the previous night at the c'mon inn in Bozeman MT and for $169 per night we had a beautiful room with a separate living room and a functional bathtub and window. Do not stay at this best western. Get a room at the Super 8 save money and have a better experience.

    4
    « A beautiful place to stay in Ellensburg »

    This is my 4th or 5th hotel in Ellensburg and hands down the winner to date in terms of room, staff and even breakfast buffet! many of the others are on this strip of road as you jump off I90, the BW has the added feature that it is down a side road, "off the main drag" which cushions it from both the road noise and the secondary sounds of I90 truck traffic. There is the 6 a.m. train that runs through but I can't blame the hotel for that and basically was able to roll over after the rumble and whistle ended. I got a suite room, big enough for 4 (double bed, pull out couch). Almost a full kitchen, and two tvs. Bathroom, very clean, recently redone and nice amenities for a BW chain hotel. Plenty of towels a big plus. Staff are super friendly, very helpful and eager to answer any questions. Breakfast buffet was fully stocked, with a great selection and some healthy alternative choices. Endless coffee, a plus. Would repeat my stay. I did pick a busy weekend to stay so the price/value was not what it might have been at another summer weekend. Probably a 30% bump on the usual rate but who can blame then. Still a good value for the restful couple of nights! I've saved money elsewhere and slept fitfully and at the end of the day, sleep is worth a couple more bucks!

    5
    « Great place to stay »

    This hotel was a pleasure to stay at. The rooms were clean, comfortable and quiet. The breakfast bar had a variety of foods and the staff kept the food refilled and the dining room clean. We will be back.

    2
    « Substandard clenaliness, poor hygenic standards »

    I traveled on business and planned to stay at the Best Western Ellensburg for 4 nights. I ended up checking out early as I could not tolerate the smell, hair and dirt in the bathroom. At the end of July there is a Jazz festival in Ellensburg, therefore the hotel was at high capacity and the rates were sky high. Rates changed daily but I was taken aback by a rate of 270$ per night. Usual average would be around 140$. The front desk staff was friendly. The hotel seemed to have good amenities, including a pool, hot tub and outside barbeque. The breakfast was a nice bonus. The room was small; the A/C worked well; the bed was reasonably comfortable. The cleanliness was the worst I have ever experienced in a hotel. Perhaps I am fortunate that I have never stayed at low end hotels and motels; I considered Best Western as a mid-range, basic hotel similar to Hilton Garden Inns or Marriott Fairfield Inns. So, my expectations regarding cleanliness were not as high as standards for 4-5 star hotels. Either way, I significantly overestimated.... This is how my room/bathroom was: Blonde long hair was everywhere in the room, there were little paper pieces and dirt deposits visible on the carpet, indicating that no vacuuming was done after the previous guests left. The bathroom had a musty, moldy smell, the sink and tub appeared with a matte film such as un-cleaned soap and toothpaste layers. There was no sign of bathroom cleaner use anywhere in the bathroom. Wiping with water might have happened but it seemed no detergent was used in a bathroom for a long while. There were all types of hairs in the bathroom as well. Being on a short business trip I did not have much flexibility but I checked out early as I just had to have a clean shower elsewhere. I believe that the conditions I saw were beyond what you could fix requesting housekeeping to clean the room/bathroom. The smell would have stayed either way and I was disgusted.

    5
    « Great Facility with wonderful staff »

    Always looking for a stop midway between our home in Sequim and Boise where we travel frequently. This time decided to try the Best Western Plus primarily because it was Pet friendly. What a wonderful facility. The room was clean and very comfortable. The facility's pool was large enough for some simple mini-lap swimming, a plus. The internet speed was more than adequate allowing me to stream YouTube videos without delays. Not something often seen in hotels these days. All in all a wonderful stay, We will stay there again.

  • 5
    « Wedding Weekend »

    Stayed at this property three time this year and always found it excellent. Great beds and very comfortable. Pleasant and helpful staff. Very good breakfast and other amenities, pool, coffee and location much appreciated

    5
    « Comfy & Cozy »

    My sister-in-law chose this hotel for us as it was pet friendly. We were in town to attend her son's wedding reception. We found the experience of the hotel to be comfortable and enjoyable. It was a bit pricey for what we expected to pay in Ellensburg but for one night of pleasure, we were pleasantly surprised.

    5
    « Nice place for overnight or a few days »

    Very comfortable room and facility. It is probably the closest hotel to the highway, but we had no problem with road noise. Also, it was very quiet inside. We were on the second floor and couldn't hear the people above us.

    4
    « Friendly staff, nice room »

    The front desk person (David) was very friendly and helpful. He suggested many places for us to eat. Our room was great. We had a double queen bed suite. The beds have pillow tops and were very comfortable. The room was clean and everything was in working order. The only minus was that we were on the 2nd floor and looked out at the top of the pool building and air conditioning units. However, it wasn't a big deal to us. The complimentary breakfast has a good variety of foods. Overall it was a great stay.

    4
    « Nice room, friendly staff »

    Location is just off the road with all of the chain hotels and restaurants at the edge of Ellensburg. The suite we had was nice, but note that the sofa in the second room of the suites is not a pull out sofa bed, so we could not have the loud snorer in our group in a separate room as we had hoped. Internet access froze within two minutes each of the three times I logged on, so I gave up on that too. Pluses and minuses, but overall it was clean and comfortable.

    4
    « Convenient location friendly staff »

    Enjoyed our stay. Beautiful pool and very nice helpful staff. We stayed during Central Orientation and even during a busy time they were customer service oriented. The rooms were clean and the breakfast was good.

    4
    « Nice place to stay »

    Our room was clean and the hotel was nice and safe. The front desk person was very nice and helpful when we check in. Told us about a discount if we ate at the Roadhouse next door. Breakfast was nice and had many choices. However the room did have a few issues; the TV did not work, and the tub did not drain well and shower head needs to be replaced,. Sprayed every where. Internet worked great.

    2
    « Dirty and Rude »

    When we arrived, we were greeted by someone on the phone who would not put her call on hold. Next, we find hair on the bathroom floor and when we call about it, the front desk person kind of whines and says well, she is not a housekeeper but she will try. This was a waste. When we returned to check it, still hair. So we had to clean it ourselves! Check-out, again front desk person on the phone, unavailable to help us for a while. Then, the topper is, we left an item in the room and called a few times for them to locate it, to no avail. We finally talked to Josh; oh boy! I have never had the pleasure of dealing with a ruder hotel worker! He refused to acknowledge that perhaps our item was thrown away or taken since they could not locate it. I think he was implying that I had it! Yes, I do enjoy calling hotels and complaining about missing things just for the adrenaline rush. Oh man, do yourself a favor and stay at the Holiday Inn or something.

    5
    « 1 night for work »

    Lovely property, warm and efficient welcome, very clean...really appreciate the sanitized tv controller. It is in a convenient location and the rooms are quiet. Good value for the money and very convenient to the highway.

    4
    « Confortable and Affordable »

    Good value in a nice safe hotel. Good location just off the freeway. Plenty of restaurants near by and a helpful staff. Pool is open 24 hrs. Breakfast has a good verity but nothing special or high quality. Free internet works well.

  • 5
    « Good Place to Stay »

    A well kept, clean place to stay with nice amenities. The staff was very nice and helpful. Good selection at breakfast and I loved seeing the dogs on the premises. Oh, and the chocolate chips cookies, yum!

    5
    « Be bopping around Washington »

    This Best Western hits the mark. Friendly staff, clean rooms, convenient location, nice parking lot, and a great breakfast. The breakfast follows the standard but adds those special touches such as diced ham, onions and cheese to add to your eggs and several berry medleys to add to your waffle. Very nice stay.

    5
    « Last stay of trip »

    I stay in hotels 5 nights a week for business... so I see a lot of rooms... Wife and I were on way home from a 5 day road trip and decided to stop instead of driving last 4 hrs home... didn't care about extras just wanted a comfortable bed.. to my surprise this was one of the best rooms of our trip... bed is VERY comfortable.. bathroom was roomy... great shower head ... jetted tub was a bonus we didn't ask for but was in room... and the rate was very fair... another great Best Western stay

    5
    « Nana Gives Another High Five! »

    Best Western Plus Lincoln Inn The BW+ have delighted granny on her trip. Again, are all the identities one would want while traveling. In addition, this Nana needs a place for her "kids" to stretch their legs. The Yorkies gave their nod of approval, and the mini horse would have lots of room for a pleasant walk in the open spaces surrounding this lovely motel. Nanas lil tip* Take advantage of lower rates by becoming Rewards Member than sign up for promos!

    4
    « Does Most of the Basics Well... »

    Nice, well-kept property with above average lobby ambiance and furnishings. Stayed in basic non-smoking king-bed room (vs. King Suite) which was comfortable. Room had low-wall divider between couch sitting area & the bed Also included was microwave & small, clean refrigerator. Bathroom was not small, but also not spacious. Shower is tub-combo with cloth shower curtain. Wifi was good - not overly responsive but adequate. Breakfast offered nice breath of food options including scrambled eggs and a meat (bacon) which is oddly missing at other competing hotels (like the nearby Hampton Inn). However, great tasting, constantly hot coffee with choice of robust, medium or light. Also, nice warm cookies presented in evenings. Hotel is just off I-90 & Canyon Road - & about mile & half from downtown Ellensburg. Starbucks less than 1/4 mile away. Nice feature was wider than normal parking spaces. Fitness room is very basic & subjected to same humidity rising from adjacent pool area. Only nagging issue was an electronic card-key that either constantly faltered or failed. Had to have it rekeyed twice over night stay...

    4
    « a nice hotel--good bed--but poorly jetted spa tub »

    The king bed was awesome! The staff were very friendly and helpful, even went the extra mile to make us fresh cookies--wow!! but we could have used to sofa to be a pull out bed and it wasn't. Also, the jetted spa tub was highly marginal--very weak jets.

    5
    « Picking up grandson from college in Seattle »

    this is the best place to stay, did not want the fancy/ expensive places in Seattle. After our grandson graduated college in Seattle, headed right for Ellensburg BW, for a peaceful, relaxing night and at the right price.

    5
    « Weekday getaway over the Cascades »

    The BW Lincoln Inn in Ellensburg was perfect lodging for our short getaway from western WA. We hiked the Umtanum Canyon Trail, then were warmly greeted by Katy at the front desk of the BW. Everything was perfect from the shower to the blackout curtains in our spacious quiet room. Great location, super breakfast, friendly staff - a real gem.

    4
    « very nice surprise »

    I think whomever owns this hotel got it right. Clean comfortable and well laid out.. Rooms are spacious beds are comfortable. breakfast was standard motel except fot the nice idea of peanut packets great idea for the road. also warm cookies on arrival

    4
    « Nice weekend getaway with my wife »

    I would give this 5 stars except the breakfast buffet was horrible. The room was great, we had the Jacuzzi suite. The hotel and rooms are very clean. We used the pool and hot tub as well, Not over chlorinated and very clean.

  • 4
    « Great Hotel »

    Clean, comfortable, great breakfast, friendly staff! Quick check in and check out. Great parking. Quiet. Nice pool. We've stayed here many times over the last 4 years while our daughter attended CWU and have not been disappointed!

    3
    « Comfortable »

    This hotel was very clean. The front desk staff was helpful once they showed up. The front desk was empty when we arrived. Had to wait about 10 min. For someone to show up. After a long trip we were tired and just wanted to check in. We were given a room right next to the elevator which was noisy. The room itself was very comfortable and the breakfast was ok.

    5
    « Comfortable Stay »

    It was a friendly front desk, clean & comfortable rooms, and great location. Very handy having a microwave & small refrigerator in the room. There were plenty of places to catch a bite nearby, also, the Best Western breakfast was very good. We would definitely stay here again In town we enjoyed the Saturday street market and shops. There's a Fred Meyer very close for any needs that may arise.

    4
    « Very Nice Hotel »

    My son and I stayed three nights,we went to the Wild Horse Wind And Solar Facility. The Room was one of the Cleanest Doggy room I have stayed in.My Chihuahua even liked it. Staff was very nice and they had twenty four hour coffee and Cookies in the evening. The room was very nice.We were able to get rooms close together as my son took my Chihuahua out in the morning to do her thing.Didn't use the pool or hot tube Only Con is that the pillows were uncomfortable to short and to fat. I forgot to bring my own.

    4
    « Windy city, »

    It is always windy when I visit this area, the hot tub was only Luke warm at best and there was a no bubbles when I turned the hot tub on, the breakfast. was good but the hotcould items could have been a bit warmer, overall good.

    5
    « Great service and dog friendly! »

    Nice rooms; super customer service. I really appreciate having a place to stay with my dogs. This hotel was in a quiet area and I was able to walk my dogs around the area. Very nice breakfast spread. Clean rooms, good wifi connection and superb staff and customer service.

    5
    « Quick business trip »

    Hotel was great. They allowed us to use their breakfast room for our business meeting. When we were done with the meeting hot cookies were waiting at the front desk as we checked in. I used their fitness center again, but didn't have time to check out the pool. Another great visit at this hotel.

    4
    « Overnight stay »

    My husband had points for Econo Lodge, we checked in and stayed for about 10 minutes, just long enough for him to call about other rooms in the area. If you can't get a room at the Best Western or the Hampton, sleep in your car or camp out. We were lucky enough to get a room at the Best Western. The suite was super clean, well stocked with towels, pillows etc. The room also had a normal refrigerator, it also had a stove, microwave, pots, pans, dishes etc. They breakfast area is immaculate, there's a 24 hour pool, but after 10 p.m. it's basically quiet time, which is great. There's a laundry room, gym and outdoor grills if you are inclined to bar-b-que. The hotel staff was extremely accommodating and so helpful. We will definitely go there again.

    5
    « Exceptional Hotel »

    I stopped here after driving from the East coast.. I was too tired to keep going to Seattle. They found me a room immediately.. it was clean, comfortable and friendly staff. The bed was very, very comfortable. Breakfast was fresh and full of variety.

    3
    « OK for the price »

    Price and comfort were average and not at all bad. Staff was friendly and the free breakfast was great with a good amount of options. Perhaps we just caught them at a bad time. The night check in clerk looked extremely disheveled and almost appeared drunk and our room was not clean. Dirty dishes were still in the dishwasher of the kitchenette area and bathroom items were not restocked.

  • 4
    « Clean, Quaity Stay »

    Stayed for 1 night and the room was clean and quite. Breakfast was great and kept well stocked even with a full hotel. Have coffee , tea , fruit, and cookies available after hours. Front desk was very nice and helpful both at check-in and check-out.

    3
    « Affordable hotel on the threshold of I-90 »

    Clean affordable hotel near I-90 in Ellensburg. The breakfast is of a Safeway style brand, which works for some people, but we chose to eat out elsewhere. The beds and pillows made for a sound sleep. I-90 is far enough away so you don't get woken up by the traffic, depending on your hearing. We were on family business, and we were on a budget, so we selected this hotel because we know what to expect from the chain.

    5
    « Jacuzzi tub!! »

    Check went smooth! Front desk pleasant! Jacuzzi tub was relaxing in room! The morning breakfast buffet was pretty darn good! Close to freeway! Bedding was lush & cozy! Would highly recommend this hotel!

    4
    « Nice, clean room - a bit expensive for the location »

    Room was nice and clean. Comfortable bed. Wasn't able to wash my hair because I found out the hair dryer was not working (luckily before I got in the shower) Seemed quite expensive for a Best Western. We paid $169 + tax

    4
    « Rooms are always clean »

    We have stayed here a few times now. The rooms are always clean and the beds are comfortable. The people at the front desk are always pleasant. They have a small pool and hot tub. The breakfast is the usual fair you get a hotels.

    5
    « Probably The Nicest Hotel In E-Burg »

    I was VERY pleasantly surprised by this hotel. Best Western is generally very good quality, but this hotel was truly outstanding in terms of cleanliness, quality and comfort of the room bed and furnishings. The Breakfast was delicious and the breakfast room was very large and roomy. Would definitely stay here again.

    5
    « Best Place to Stay in Ellensburg »

    I've stayed at this Best Wesern multiple times now and always have had positive experiences. The hotel is off the main street and further away from the other hotels (a few blocks) - that are by the freeway, so this is a great location and quieter. Still centerally located. I take clienets here, for my bird photograph workshops! The pool always looks inviting, but I've never used it. Too many birds, not enough time.

    5
    « always a pleasure staying here »

    We have been staying at this hotel for several years and have always been totally pleased. Reception staff is friendly and helpful suggesting places in the area to visit and ideas for restaurants for dinner. Beds are very comfortable and interior and exterior of establishment is attractive and clean. We recommend this hotel to anyone going to the area or even as a stop before heading out to further areas in Eastern Washington.

    5
    « Excellent! »

    I loved my room, especially the bed... it was so cozy! I wish I could take it home with me. The pillows and sheets smelled so good... it was like sleeping on a cloud. My window looked out West, so the sunset was absolutely gorgeous! The location was great; close to the freeway so close to a bunch of restaurants, gas stations, etc. The shower was a little weird how it curved. It curved to the point that it hurt my ankles just standing there. Odd.

    4
    « Great staff! »

    We were very comfortable during our stay. The room was very clean, the staff was great. Dave at the front desk made us feel very welcome. We have stayed in a couple of hotels in the aera because we have a college student, but this is our first time here. We will be back for sure. Thanks!!

  • 5
    « Great Place To Stay!! »

    Very nice place to stay. Really clean and comfortable. The staff was very kind and helpful from the time we checked in until we checked out. After being gone for the day, we came back to a very clean room and a wonderful surprise from the housekeeper. The girls dolls were arranged having a party, with a cute alligator made out of towels and a sweet note. Thanks for making 3 girls very happy!!

    3
    « Staff is nice! »

    Common theme in the other reviews (Staff is nice). Very true but lacking elsewhere. Pros - friendly and helpful staff, cleanliness, breakfast was good and plentiful. The staff person kept the breakfast area very clean and stocked continually. Good variety of food - waffles, eggs, sausage, breads, fruit, cereal, and more! Staff was quick to respond to issues. Hot tub was nice. Happy to be able to use 24 hours . Con - our room smelled like smoke. They figured someone was smoking on our floor the night before we got there and now they know what room it was! Even though they sprayed it (and we did as well) it still smelled the whole time. Still have a headache from it (and my husband's sinuses are messed up now). Bed was semi comfortable. Mattress is ready to be replaced. Bathroom sink didn't drain well. We will stay here again as we like it. One of 2 hotels we like in Ellensburg. Easy walk to Roadhouse Grill next door. Everything we complained about can be fixed.

    3
    « Comfortable room and clean! »

    A bit noisy with trains but nice amenities. Bring your own coffee mug unless you can do with paper cups! Nice pool and spa. We asked for a 3rd floor room toward the back to avoid noise of other clients and traffic, but still had slamming-door affect. Roomy bathroom with shower/tub. Close to restaurants, tourist attractions, church, and college. Friendly staff.

    4
    « Nice quiet comfortable rooms »

    The location was great for us as was midway to a trip to Pullman Washington. The hotel had ample parking and they had an indoor pool that looked great but we didn't have time to use. The room was quite clean and quiet and the bed was comfortable. Nicely decorated and a nice shower. Air Conditioning was great and there was a nice elevator for the upper floors.

    5
    « Great Location »

    Staff was very friendly and helpful on locating hiking options. Hotel is close to the Interstate Highway but very quiet. The room was clean and the bed was very comfortable. Roadhouse Grill restaurant was very convenient, within easy walking distance. Breakfast provided with the room provided excellent choices and the room was pleasant,

    3
    « Not as good as previously. »

    We have stayed at this property before. It was built only 2-3 years ago, so is generally in good condition. This time, however, we were given a room overlooking the roof over the entryway. It held some major fans and other equipment, which periodically made noise. Also there was no view at all. Someone had already bent the window screen so bugs might be an issue if the window were left open. We arrived at 3 pm and had reservations, so I was mystified as to why we were given this sort of room. Also, although this room was on the 2nd floor, I found animal food on the rug. I asked about this at the front desk. They weren't sure if the room was normally used for people with pets or not.

    4
    « Convenient »

    The staff was friendly. Our room was clean. The hotel was conveniently located to access the Interstate as we were just passing through. Our room was quiet and we did not hear a single traffic noise. Although our room was directly under their sign with the light shining in our room that lit the sign, we were able to use a book to hold the blackout curtains closed for the night and slept well. The bed was comfortable and the pool area was clean. There is a restaurant just across the parking lot and small empty lot which made getting something to eat easy. Free wifi to access with username and password they give you upon check-in worked well.

    4
    « Business Stay »

    This hotel was clean, the staff was kind and efficient, the bed was comfortable, the elevator was a bit noisy but didn't keep me awake. Breakfast wasn't stellar, but satisfying and there were options to grab and go which I appreciated. They seemed to cater to those with dietary restrictions and I noticed the almond milk and various types and flavors of yogurt. Overall, I'd recommend this hotel for the price and I'd stay again for business.

    2
    « Noisy and TV didn't work but on 2 channels »

    TV only worked on 2 channels; weather and some home shopping club, no HBO or any other channels. Hallway activity was noisy. ... make more cookies! If you're not there when they come out, you miss out... can't cook more, how much is cookie dough? Its the small things.

    5
    « ADVICE: Ask for a room on the back side of the Hotel »

    The room was nearly immaculate, spacious and attractive. Breakfast was great and breakfast room was large and clean. The entire place and the pool was tasteful and pleasing. HOWEVER: I recommend trying to reserve a room on the backside of the hotel. Our family was unable to sleep on the comfortable mattresses due to the mass amount of nighttime light poring in through the very nice thick curtains. I don't know what to say. The hotel's own lights as well as a plethora of lights extending into the distance pored through every crack and seam. I'd say we felt as if a UFO was landing outside our window all night long....or as if it was perpetually 6:45 am....all night long. Please consider adding an extra shade that is inserted in the window case? Other pros and cons: Our sink drain was slow and the bathroom light switches were "slow"--and the bathroom light switch plates were either grimy or stained. Everything else was very, very nice. The front desk clerks were SO friendly and helpful. I'd say that was better than most places we have stayed, and we sometimes travel a lot.

  • 4
    « Nice hotel--clean rooms and friendly staff--Good breakfast--Way too much light in room at night. »

    This is a hard one. The room was really pretty nice. It was clean, large and comfortable. Unfortunately, our room was in the front of the hotel and it had so much light coming in that it was almost impossible to sleep.

    5
    « Great Hotel »

    My daughter and I stayed here for one night. It was a very enjoyable experience. The staff was nice, the room was clean and very pretty with lots of space. The pool and hot tub were sparkling clean and the breakfast was delicious. Overall it was a great stay!

    4
    « Good Stay »

    Room was clean and breakfast was very good. Staff excellent. Room was adequate and price was right. Good location for this hotel. Easy on and off of freeway. Average BW hotel and that is ok as the rating is a BW Plus. Always try to stay Best Western.

    4
    « Nice quite clean »

    Close to restaurants and away from busy roads. Friendly staff. Didn't use in-door pool but looked inviting. After a long drive it was just the place to relax and sleep well. Breakfast offered a variety of fresh fruit and a pleasant area to eat.

    3
    « Average stay »

    Staff at this hotel were excellent and very helpful. Breakfast was good and presented very nicely as well. Would ask for a different location of room if i were to stay there again as believe the air conditioning unit was on the rooftop just at the end of the hall from our room. if the noise of a motor was not the air the staff should look into what motor was running from 10 pm on at night. Otherwise all was good to stay there.

    4
    « Very nice accomodations, near the freeway, near good eats! 24 hour pool/jacuzzi! »

    Nice accommodations, suite type rooms with couches in king. Less than a mile off freeway, next to a good restaurant, and close to McDonalds. Very good breakfast with good choices (eggs, sausage, biscuits/gravy, etc). Clean. Pool and Jacuzzi 24 hour! Friendly and helpful staff. Don't forget to tip these wonderful room attendants!!

    4
    « Unexpected Surprise »

    After my husband completed a local 50K run we were going to camp, but at the last minute decided to stay in a hotel (he was very sore and tired, and suddenly roughing it sounded-well, rough). There were still a few rooms available here, so we jumped on it. We very much enjoyed the friendly staff, a quiet nights sleep on a comfortable bed, excellent breakfast (free with room), and very clean pool and hot tub. Considering it was last minute, and they were almost full, the price was still reasonable with our AAA discount. We will be back!

    5
    « Perfect for what we needed »

    We went to Ellensburg for a 50k race. I had my dog and my 6 year old son. This hotel was perfect. It was 10 minutes from the starting line, had a pool for my son and was dog friendly. The staff were extremely helpful, the facilities immaculate and the location was perfect for the race.

    5
    « Very comfortable »

    Very nice hotel close to everything, and the staff goes above and beyond to make your stay a pleasure!! The complimentary breakfast was great. We rented 4 rooms and used the pool and breakfast and all ways so enjoyable.

    4
    « Outstanding employee »

    David was great at check in, he recommended local restaurants, gave information on value, menu etc. Best of all he hand delivered cookies to my room after he baked a fresh batch! The cookies were gone after I returned from dinner, so he called me when ready. I had just gotten out of the shower and didn't want to go down so he offered to bring them to me. Really nice, great service!

  • 4
    « A great hotel with beautiful artwork! »

    We stopped in for a quick overnight stay and stayed in a suite. The king sized bed was very comfortable and having a separate room allowed me to work at the desk while my wife enjoyed some additional sleep. Large bright comfortable bathroom and shower. The breakfast was reasonable, not outstanding. But it was very well kept, clean and organized.

    5
    « Best Western Plus Lincoln Inn and Suites Exceeded our Expectations! »

    We had a King Suite that provided everything and more (full frig, microwave, cooking facility, and large bathroom with a "curbless" shower)....our room was spotless. The pool looked very inviting but we did not have time to enjoy it.

    4
    « "Best" stay in Town »

    the property is well within standards for BW Plus. Breakfast was good, above average. The staff were well above average, helpful, kind & professional. Fitness room is only one treadmill and an eliptical, not great but the pool & hot tub were clean and enjoyable. We will stay here again.

    4
    « Just about right ... »

    Everything was fine except for breakfast. It was so-so. The eggs seemed artificial and the sausage came from the freezer after microwaving. That's pretty much it. Otherwise everything was fine and we plan to go back.

    4
    « Almost perfect. »

    Great welcome and information at reception. The room was a nice clean space with an updated bathroom. Although a full breakfast was provided (including a waffle-maker), it was a little under-whelming. We would have appreciated fresher biscuits and bagels and some fruit. We will stay again!

    5
    « Just passing through town »

    David at the front desk was so kind and helpful. He was super busy and managed to find time to get us checked in quickly, grab our crib and supply us with goggles for the pool. What great customer service! Hotel was clean, quite and relaxing. Being able to walk to dinner at the Roadhouse grill made the night stress free for me. I really appreciate the fantastic customer service by David, thank you very much.

    4
    « Front desk gentleman was very efficient and friendly »

    Rooms are well equipped with fridge and microwave. Sofa placement in awkward to view TV even though it is on a swivel. The art work in the lobby is spectacular. Breakfast room is spacious with waffles, eggs, sausage as well as cereal etc

    5
    « volleyball »

    Nice hotel impressed from the time I entered to the time I left. Value good! would recommend to family and friends! Friendly staff. Good breakfast eggs were not frozen or microwaved complimentary tea and coffee a nice bonus

    5
    « Great Hotel and Friendly Staff »

    Stayed here for one night while visiting Central Washington U. Had a family of four with 17 and 12 year old boys and stayed in a double queen. Staff was very friendly and the continental breakfast included eggs, sausage, biscuits and gravy, fruit and yogurt, bagels and cereal. Hotel was clean and we used the pool and spa. Only comment I have is we had a corner room on the main street that was a little noisy. If you get the back side of the hotel it is probably much quieter. We would definitely stay there again.

    5
    « Very Comfortable and Welcoming »

    My husband and I were in Ellensburg to visit our daughter. Upon arriving at the hotel, we were greeted by David who handled our reservation with a smile, good conversation and speed. The hotel has BBQ grills and a fish cleaning station. The rooms have granite countertops, plush beds.

  • 5
    « Enjoying Spring! »

    We have stayed here before and found it a nice clean quiet place.The rooms are fresh and clean,also hallways and stairs are kept clean.The breakfast is good,hot and plenty to choose from.Coffee is hot and very good.The lady in the dinning room is very friendly and makes sure everything is clean and food is plentiful.Lots of parking and very well lite.Staff at front desk is very friendly and polite.Express check out is very con venient..We try to stay in BW Inn and suites when we travel.

    4
    « Second Stay - LIKE! »

    This is pricey compared to other facilities in the area but has a great breakfast with THE CLEANEST breakfast room I've ever seen (and a wonderful young woman cleaning every surface of every table and chair - so I know why it looks and smells like clean.) Near the highways but far enough off to avoid noise. Easy walk to a good restaurant. Close to some really lovely park areas and the red-wing blackbirds were very active in the tiny wetland behind. Nice grass. Outdoor sink area. Good service at the desk (they were full but still very nice to the folks they turned away.) When I had a key-card problem the front desk staff provided a cleaner card I could use in the door to improve the reliability of the key-card and he still cut a fresh key-card so I wouldn't have to make another trip to the front desk. He was busy but this saved both of us time and frustration. Good call. Like having my dog welcomed. Price for dog was appropriate. To get an excellent rating this hotel needs to do a really thorough hallway cleaning. There is an "armpit" smell in the hallways which is either the cleaning solutions or the lack of them. It is always there so it isn't about the kind of folks staying there. At this price I shouldn't be holding my nose to get to the breakfast or front desk areas.

    5
    « Just one night and had everything I needed »

    Just traveling through and wanted a 1) safe, 2) conveniently located off I-90, 3) comfy, 5) room that has never had pets, 6 )inexpensive place to stay. It was all. The bed was super comfy. The rate of $98 was acceptable. Excellent location and not only safe but quiet. A nice surprise was the breakfast. Yes, it had the usual powder eggs and waffle iron, but also had sausage and a berry compote for the waffle and several selections of coffee (I like it mild, my husband likes it strong). I'm giving it a 5 star for it had everything I was wanting. There was a guy using the bar-b-que, kids swimming in the pool, and plenty of parking for big cars. The internet was good, too.

    4
    « short and sweet »

    The only problem we have with the facility is the fact that the bathtubs are rounded instead of flat and it makes it extremely difficult to stand in them and keep your balance. Lighting in rooms are somewhat lacking also, but we will stay there again.

    5
    « Headed to Seattle »

    This is a very nice hotel. All the rooms still have the brand new feeling to them. The hotel staff is very helpful and go out of there way whenever possible. There is only a couple places to eat within walking distance of the hotel. Just wish the price was alittle more reasonable.

    4
    « Heavenly Bed »

    Friendly front desk at check-in, very helpful and polite. Plenty of choices for restaurants within walking distance. The swimming pool and hot tub are well kept. Great parking lot with oversized parking spaces,as I was driving a limo. Complimentary breakfast was satisfying as well. I will be back!

    5
    « best western »

    very clean, excellent breakfast, nice location. Room was nicely divided into a couch on one side, bed / tv on the other. Allowed me to work while my son watched tv. Swimming pool area was also very clean, comfortable. Well maintained

    5
    « Friendly and helpful! »

    I stay at this hotel once a month for business. I'm always greeted by David with a smile and he even remembers my name!! Excellent friendly service, clean rooms, a breakfast bar with decent offerings and a great quiet setting!

    4
    « Central Washington Band Trip »

    We stayed for 1 night at this Best Western. The room was comfortable and clean. There was a king size bed, love seat, flat screen TV, alarm clock, fridge, and microwave in the room that I stayed in. Complimentary toiletries in the bathroom. Towels were thicker. The breakfast was standard. They had a waffle maker, sausage patties, diced ham, scrambled eggs, shredded cheese, gravy for biscuits,assortment of cold cereal, yogurt, breads, fruit, milk, juice, coffee, hot chocolate, and tea. There was a small swimming pool, which we did not get a chance to use. The staff were friendly. I would stay here again if the opportunity presented itself.

    4
    « Great place to stay in Ellensburg »

    Great hotel, clean and comfortable. Train disturbance was minimum even though so close to tracks. Staff was wonderful - helpful and patient. Breakfast was super. Location very convenient off highway but also directly connecting to town.

  • 5
    « Best Place to stay in Ellenburg. »

    Best Western Plus is a great place to stay. Staff is friendly and helpful. Rooms are spacious and clean. Our room had a microwave and bigger than normal for a hotel refrigerator. The breakfast had a good variety of locations. Convenient location.

    5
    « Great place to stay in Ellensburg »

    Everything worked, room was clean, free breakfast was fresh and maintained well. Pool and Hot tub are 24 x 7! The train went by in the early AM but we would still go back. Other hotels we have stayed at in Ellensburg are double in price for the same thing. Great deal and nice customer service.

    4
    « GOOD HOTEL! »

    Though a bit pricey this hotel is conveniently located; it is clean, has a cozy lobby and breakfast room with may items to choose from. The mini suite rooms are spacious and very clean. We could not ask for more.

    5
    « great hotel with good rates »

    I like to stay at the best western hotels as rates at great and the breakfast are nice to when you are starting out in the morinings as you don't have to stop for breakfast when you are starting off for that day

    5
    « great service »

    Hotel is clean and comfortable. Staff went out of their way to help when my toilet clogged. Good location close to I-90 and restaurants and University. The breakfast was good. Nothing bad to say. I stay here every time I go to Ellensburg.

    5
    « Great Service, with kids and pets to boot! »

    Everything was clean, even the rooms that are reserved for pets! (No stains, no smells) The pool and hottub were extremely nice for relaxing while the kids played. Breakfast had a lot of different selections. It was a hit with the kids, especially the waffle maker! The front desk was helpful and went out of their way to accommodate. Late check out option is a bonus!

    5
    « Our fifth stay »

    We travel form Walla Walla Wa to Canada at least once a month. We stop in Ellensburg on a regular basis. We have stayed at four other motels in town and have not been as happy as we are staying at Lincoln Inn Suites. You might save a couple of dollars staying at the others but we feel the quality of the bed and the room is worth it. Always been treated with kind professional help at front desk. We will be back. It is also nice that just across the tracks there is a nice restaurant to get a good meal.

    5
    « Nice Jucuzzi Suite »

    We chose this hotel for the great price and affordable upgrade for a romantic night with an in-room Jacuzzi. Breakfast was amazing and the only think missing was bacon. Breakfast without bacon when your at a hotel?

    3
    « Dark as a dungeon »

    Breakfast was the best feature of the hotel. Every thing was brought in small portions and kept fresh. The offerings were: make your own waffle; sausage; scrambled eggs; yoghurts of various flavors, biscuits and gravy; and the usual sweet rolls and cereals. The room was a different story. VERY DIM CFLs in every place they could be used. It was like trying to shave by candlelight. My wife had to give up and take a hand mirror to the window to do her makeup (which is very slight). A good sleep otherwise.

    5
    « Seattle trip »

    We were shut down due to the pass being closed and so we stopped in Ellensburg, Wa. We looked into several hotels settling on BW. What a surprise this place is. Great hotel nice rooms and great breakfast . I will now make this a regular stop.

  • 5
    « Great stay :) »

    After a long road trip from Dallas to Seattle, staying in a variety of BW motels...this BW Plus is by far the nicest place we've stayed. BIG rooms. Very comfortable beds, pet friendly. Ellensburg is a nice stopping point before heading over the mountain pass toward Seattle...if you find yourself needing a layover.

    4
    « Pet friendly »

    Friendly staff very helpful, Pet friendly room no fleas some carpet stains. Very clean. The breakfast sausage, eggs, gravy, is microwaved except for waffles. It snowed while we were there and it was very enjoyable. Did not get a chance to check out the indoor pool area.

    1
    « Animal lovers beware! »

    If you are an animal lover, do not give this hotel your money. They do not list their pet policy does not include cats. The manager Kim literally turned us out in the snow and cold with no place to stay because she would not allow our 6 lb short hair declawed cat in the room. I booked this reservation a month ago for a 1 week stay. Read there hotel website pet policy. No where does it say no cats. We just drove 4 hours scary icy road conditions to now continue on in the dark to look for a place to stay. I hope Kim the manager has a good night sleep tonight knowing we are risking our lives on the road tonight because of your unfair pet policy...and by the way if you have 2 80lb hairy dogs those are just fine In their hotel.

    4
    « Pleasant surroundings. »

    We recently stayed overnight in Ellensburg and chose the Lincoln Inn. The surroundings were pleasant and the hotel was very quiet as it is not in close proximity to the freeway. It is very close to historic downtown Ellensburg and there are many food establishment with a few blocks. It was a pleasant stay.

    4
    « Mostly good »

    There were a few areas where this hotel was lacking but overall stay was pretty good. Broken drink machine disappointed and there was a dirty filter in the hot tub which we weren't aware of until after bathing(!). Brought it to the managers attention and no comps were given. I might stay in another hotel if I ever had to stay in Ellensburg again.

    4
    « One night before Seattle »

    Because the Snoqualmie pass was closed, we spent xmas eve in this town. The staff was helpful and the hotel was appropriate. Swimming pool, whirlpool and an Ok gym. The room was nice and we had no problem with our dog at all. Recomended.

    4
    « Great place to stay with our pets »

    Helpful, courteous staff and clean, comfortable beds & room. We had just had a harrowing experience crossing Snoqualmie Pass and were fortunate and thankful to be allowed to have our pets (dogs) stay with us for a reasonable fee ($15 each). Continental breakfast was nice, too.

    4
    « Great hotel »

    Helpful courteous Staff, nicely decorated property and clean comfortable beds & room. I prepaid for the room and there was confusion on the bill, but the lady at the front desk was helpful and did her best to handle things professionally.

    2
    « dirty bathroom »

    Bathroom was so dirty did not use shower next morning . the bed was so soft it was actually hurting my back trying to lay on it. the staff was nice and the breakfast was good but I would not recommended for what you spend to ever stay here .

    3
    « Not my best experience at Lincoln Inn. »

    The toilet was not thoroughly cleaned. The bathroom floor grout is black except under the sink (an indicator it needs to be scrubbed). If needed, I would not have been able to keep the room I was in for an extra night--fortunately I didn't need to stay. If I'd had to pack, check out and check in to another room, I would have looked for other accommodations. Hotel stays have gotten very expensive in the last couple of years.

  • 5
    « Excellent service; clean, friendly and has everything one needs! »

    Close to everything; it is very clean, the staff are all very professional and helpful. We did not use the hot tub but heard it was wonderful so kicking ourselves on missing that gem. Breakfast was awesome; better than most and fresh.

    4
    « Great Thanksgiving Visit »

    The staff was very friendly and helpful. The hotel had all the amenities needed for a good stay. Close to the Central Washington University and close to restaurants. Will stay here again. Made it easy to have Thanksgiving with our Son.

    2
    « Don't understand this. »

    I already wrote the problems we experienced. The reception was the worst we have every experienced. Dave was very "SMART MOUTH"!! kEYS DIDN'T WORK, PILLOW SO HARD AND THE BED WAS TERRIBLE. We will never stay here again.

    4
    « Nice November Stay »

    Stayed one night at this Best Western. Another pleasant stay at this hotel. Cookie were coming out of the oven when I checked in. Room clean, the breakfast was good and included sausage. They also had biscuit and gravy which I always enjoy with the extra sausage.

    5
    « Great Place to Stay »

    We scheduled a very quick trip to visit CWU and the hotel was ideal. I really like the fact that the pool, hot tub and workout room is open 24 hours a day. The room was very clean and the beds were very comfortable.

    5
    « Great place to stay »

    Friendly helpful staff. Clean rooms. Nice breakfast. Beautiful community. Arrived early and was able to get in room right away. Helpful front desk staff offered lots of great ideas for recreational activity and places to eat good food. Thanks for a great stay. We'll definitely come back and recommend this hotel to others.

    5
    « Saturday overnight »

    Went to Priceline and did the "pick your price" option. All websites wanted $103 but with pick your price I got the room for $70. Honestly it was worth more! It was extremely clean, king bed, sofa and all of the other normal amenities. The girl at the front desk was awesome and friendly. She also laughed at my husbands corny jokes so you have to give her extra points for that. Breakfast is also included so it was an all around great stay.

    3
    « Good location, comfortable room. »

    We spent 2 nights at this hotel & had mixed feelings due to both good & bad experiences. After the first night, we notified the desk staff that the shower head did not work properly & that the tub drained very slowly. Those things were fixed while we were out for the day so were were pleased with that but we were disappointed that the cleaning staff did not fully clean our room - bed was not made, toiletries were not replenished, bathroom not cleaned. Also, one of the three people we we encountered at the desk (the male) was very bad customer-service-wise. When I said "good morning, how are you?" he replied very sarcastically "I'm here." He also did not want to hear about the shower & tub problems...I waited until his female colleague (Brandy, I think) came out & I spoke with her, She had the problems taken care of. Katy, who checked us in, is WONDERFUL! She was very friendly & helpful.

    5
    « Short stay, but nice! »

    One of those trips that had me checking in at midnight and in the shower a 5 AM. Breakfast looked good in a large dining area, I seem to recall a pool and the staff was great. Honored the GSA rate as well. Would stay here again! Thanks!

    3
    « Hotel nice..room awful »

    This is a nice hotel with a great breakfast and we have stayed here at other times. However, the room that they put us in (with our dog) should of been destroyed. Dog urine/poop spots were everywhere even on the desk chair. They think that $5.00 off our bill was fair.....really?

  • 4
    « BW PLUS - Lincoln Inn (B+ rating) »

    Stayed at this location a few times and have been rather satisfied with the staff and appearance of the rooms. Staff seems to be friendly and the breakfast in decent for being FREE. Would recommend during your out of town stay.

    1
    « Book this hotel if you like... »

    A very poorly maintained and depressing property. Dowdy furniture and dim lighting Missing and unwashed dishes and utensils. A wi-fi connection which drops repeatedly. A fitness room with antiquated equipment and a TV which is out of service. A bathroom sink which doesn't drain properly. And train noise throughout the night from a rail line nearby the hotel. If you don't like the above, stay away.

    4
    « Nice Place »

    Our first time staying in Ellensburg WA. The hotel was easy to find and very close to the interstate. The staff was excellent. The hotel overall was very good. I would certainly stay here again in the future.

    3
    « Quaint Place »

    Could have been better, however I had to stay in a handicap room as it was all that was available. The fixtures ie the toilet paper backing plate (very dirty) and the bathtub drain (chipped missing enamel) needs looking after. Being a Best western PLUS I expected better. Loved the roof top view as well. Overall it was a place to sleep (bed was good). Breakfast could be better raw bacon and greasy.

    5
    « Amazing customer service! »

    This is a nice looking hotel tucked just off the freeway, but what stood out to us was the amazing customer service. When our card key wouldn't work we were given a card cleaner and a new key. After it didn't work again the same front desk staff gave us a new one and kept it light and funny. When I asked for plates and a fork afterwards he opened he breakfast section to retrieve one for me. In the morning when I asked if there were any gluten-free options the front desk gal said that there was not, but another staff emerged from the office and offered to show me the ingredients for each item. She had actually made a binder with the ingredient and nutrition information from each of the packages and showed me each one. The eggs and sausages weren't specifically marked "Gluten-Free", but didn't have any gluten ingredients in them. That was really going above and beyond, but it really matters to someone with a severe reaction like me. Especially when I am traveling - yikes! Each interaction with the staff left me smiling - I wish I could say that about all the hotels I've ever stayed at. The indoor pool looked great, but we didn't use it. The room was clean and the beds were comfortable. The breakfast area had tons of options, including several hot entrees. This was a great choice for us.

    3
    « Great Location! »

    The location is great and next to the Roadhouse restaurant which has good food. The rooms were clean and comfortable, although they need some new key card locks. It took us about 3-4 minutes every time until our card would work, They then said it was operator error and they came up and tried it and it still didn't work!!! Months ago I would have given this hotel a 4-5 star rating but not now. During Mothers day weekend My brother had booked 2 rooms and one of them was for me. When checking in I gave the hotel clerk my Credit Card and the room was placed in my name. Apparently my card was never taken and they charged my brother. My sister in law called them to say they charged the wrong card and the said they couldn't reverse the card until my card was charged. They then continued to lie to my sister in law and said they tried calling me many times (which they didn't) to try and get my Credit Card Number (again). They somehow lost all my information they took from me when we checked in. As soon as I found out about this I called and straightened it out. If they would have just said we screwed up and been honest it wouldn't have been a big deal but when you lie to customers that's bad.

    5
    « Plus for a BW Plus »

    Another nice BW "Plus". These seem to be newer, exceptionally well maintained and clean. Quiet location off the besten path not far from Starbucks ?? Convenient, out of the way, spacious, easy-access parking. Friendly staff.

    4
    « They allow pets again! »

    I'm back as a customer now that I can bring my two dogs with me again! That is important to me. Had to stay at a cheaper place in town for the past 2 years that allowed pets that is not as nice as this place. My room was a single king it was spacious with couch & coffee table and a very comfortable bed. Clean grounds inside and out, polite and professional staff. Didn't use the pool but it looked sparkling clean!

    5
    « Very nice for the price »

    It's clean, reasonably priced, and the hotel staff are very friendly. We had our dog with us, and they were very accommodating for him. Our kids had a great time in the pool. Great, easy family place to stay.

    4
    « Convenient stop on the way to Leavenworth »

    Two hours from seatac airport along a wet winding road, it was a haven to late night arrives. We had to search for the desk clerk but it was after midnight. Soft, soft lovely bed. The breakfast was okay, plenty of variety. Then we were off to Leavenworth!

  • 5
    « Top Notch »

    This was our first stop on a month-long road trip. Everything from the excellent front desk service (kudos to David) to the decor and layout of the room (310-A) was first rate. The beds were comfortable and there was a small sitting are. The location is just off the highway but very quiet. Good restaurants are nearby; and it's possible to go for a pleasant walk outside. If only every hotel/motel met this standard.

    5
    « High Desert Oasis »

    Great location in a wonderful town, lobby was a scenic as the surrounding hills and distant mountains. Room was large and clean, breakfast was typical but in a nice bright and clean room; great value.

    4
    « Good overall hotel for short stay »

    We stayed at this hotel while attending a family wedding. Overall it worked out fine - the price was reasonable, the rooms were good sized and basically comfortable, they had a decent breakfast, and they had a small fitness center. The service was good. We would consider staying there again if needed.

    5
    « Great place »

    Super clean I would say spotless staff was great the room was oversize and set up very nice The breakfast was great and had lots of Hot items What I likes best was this hotel was so clean all over the parking lot the lobby sparkled the Room was so fresh it was very relaxing and it was layed out very user friendly

    3
    « Definitely mixed impressions »

    Based on the room, spacious and clean, I was going to give this hotel four stars. But then came the 'free hot breakfast.' I guess you get what you pay for. The hot parts were bacon and scrambled eggs, and although the bacon was decent, the eggs were the powdered version at their worst. The selection of fruit and yoghurt was very poor. So four stars for the room, two for the breakfast, equals three overall.

 

Anfahrt zum Hotel ...

alle Richtungen

·Von Seattle: Anfahrt über Interstate 90 East bis Abfahrt 109, hier rechts abbiegen, bis Umptanum Road fahren, links abbiegen. Das Best Western Plus® Ellensburg Hotel befindet sich zu Ihrer Rechten. 171 km, 1 Stunde und 35 Minuten·Von Spokane: Anfahrt über Interstate 90 West bis Abfahrt 109, hier rechts abbiegen, bis Umptanum Road fahren, links abbiegen. Das Best Western Plus® Ellensburg Hotel befindet sich zu Ihrer Rechten. 277 km, 2 Stunden und 24 Minuten·Von Yakima: Anfahrt über Interstate 82, von dort auf Interstate 90, bis Abfahrt 109, rechts abbiegen, bis Umptanum Road fahren, links abbiegen. Das Best Western Plus® Ellensburg Hotel befindet sich zu Ihrer Rechten. 58 km, 35 Minuten·Von ...

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