Best Western Hotel Americana, Dinuba

Very attentive staff along with clean, beautiful and comfortable rooms. The staff remembered personally my last stay and that impressed me and made me feel valued. I would not even consider staying at any other location when visiting this area of the country!

Great service and hotel. Will continue to stay here when we come in to town to visit family. The room was clean, with a comfy bed, and DirectTV channels. The rooms are very spacious. Breakfast was boiled eggs, English muffins, cold and hot cereals, hot tea, coffee, orange juice, agave juice, muffins...etc.

iam very satisfied with this hotel and staff is very good i enjoy a lot. very good service next time. iam prefer to stay in this hotel. price is average. as a bussiness person i travel a lot. but this is my first experince to stay in this hotel

Ajit T, General Manager at Best Western Americana, responded to this review
Thanks for staying with us and look forward see you again soon. Merry Xmas and Happy New Year.

we changed two rooms to try to get the bathtub can be used for bubble bath for kids, both of the bathtub can not keep the water, the manager said if housekeeper doesn't report to him, he even don't know it should be fixed by somebody. by the way, don't think about breakfast !

Ajit T, General Manager at Best Western Americana, responded to this review
We apologize for the inconvenience during your stay. The bath tub issue has been fixed.

I have family in the Dinuba, CA area and usually my husband and I stay at this Best Western Americana hotel when we visit. We have been staying there for many years and are never disappointed. The inside and outside of the hotel are ALWAYS super clean. The food area is open on time and provides a good variety of breakfast food items. The rooms are in excellent condition and the housekeeping personnel are only a phone call away if you need anything. The manager AJ is very accommodating and willing to help our stay be a good one. I recommend you stay at this hotel next time you are in the Dinuba, CA area, you won't be disappointed. Thank You AJ and your hard working team. We appreciate you!

Ajit T, General Manager at Best Western Americana, responded to this review
Thanks Delores for your continued stay with us and also for sharing your experience. Hope to see you soon again.

Very warm and friendly hotel I will always choose Best Western hotel to stay in the future. I loved how clean and beautiful the place. I felt safe and at home. The hotel is very close to restaurants and cute shopping stores and minutes from a major city Fresno California. Thank you again.

I needed to stay near Fresno, CA. Other hotels were full and I was able to get a room in this Best Western in Dinuba. It is not a large hotel, but it was very clean and comfortable. A nice hotel if you need one near the central area of California.

Ajit T, General Manager at Best Western Americana, responded to this review
Thank you for sharing your recent stay with us. We appreciate it very much.

My stay at this location has always been great. The staff is very helpful. Every time I ran into one of the staff members they asked if they could help me with anything. I would absolutely stay at this location the next time I'm in town!!!

Ajit T, General Manager at Best Western Americana, responded to this review
Thanks for taking time to share your recent stay. We hope to see you again soon.

The staff is so friendly and accommodating here and it seems that every time we visit they have improved the exterior or rooms in some way. We always enjoy stay! Request a room farther from the road if you're concerned about any possible road noise.

Great Hotel, Nice staff,Comfortable room ,Excellent Breakfast.I will definitely be back and recommend it highly to any visitors. Dinuba is a nice town in the central valley. Your gateway to the Sierra Nevada.

Big and clean rooms, very nice breakfast to start the day. Made sure someone will be there to except us in the middle of the night. Great location to start early in sequoia national park. Will be back there.

Used as a pitstop on the way to Sequoia National Park (still an hour's drive away). Dinuba has nothing to commend it (even the few restaurants shut at 8pm) but this hotel was comfortable, quiet and convenient. The pool was very welcome in the late afternoon after a long drive and the small laundry very useful for catching up on some washing during our long road trip. Room was large and clean. Beds were comfortable. Continental breakfast ample unless you're used to large, traditional american breakfast. The waffle maker was particularly liked by the kids. The man on reception was very helpful with all our questions.

great pool ,nice rooms and great cable selection, not so good breakfast, would definitely stay again, Dinuba grows on you, very quiet, friendly staff, was able to get early sign in and beat the heat.....

Clean Beautiful rooms. Friendly, helpful staff. Clean breakfast area with lots of yummy options. More than attentive Staff to help with all of my business needs. Very happy with Best Western and will be staying with this franchise for all of my overnight stays whenever possible.

this is an obvious pit stop if you are about to enter or leave the adjacent national parks.. very nice place the bestwestern way.. spacious rooms and clean bedding/amenities, hot showers and a pool.. One less star, because the breakfast place and options are limited (not the bestwestern way i expected, lets say, you won't see omlets, potato fries or bacon) but of course the fruit options, waffles, cornflakes, milk/yogurts, coffee and others would never disappoint you either.. Overall a good place to stay and hit the road again after a quick breakfast.. Ajit in the reception was super friendly.

Everything was excellent ! Friendly staff & good breakfast & Delicious Coffee !! Peacefully and Quiet location !! My kids & I slept super comfortable knowing we're safe and our room was excellent in cleanliness !

Very attentive staff, the room was clean, and the pool was always immaculate. The hotel is in a great location south of the city of Dinuba. The breakfast nook, although small was efficient and constantly stocked with breakfast goodies in the morning.

So for starters this hotel offered a nights stay at a reasonable rate. For it being 100 plus degrees to have the pool close at 9 pm when the sun sets at 830 seemed a bit unreasonable but we followed the rules and left on time even though there was a pool full of people trying to enjoy the refreshing water. The continental breakfast was well stocked and appreciated; However the fact that there was 2 or 3 tables for an entire hotel seems like design set to frustrate as going outside to eat in the heat is unrealistic. I also believe that the breakfast should start at 6 am rather than 7...again its hot out and people want to enjoy their trip by getting an early start. The room was clean and the ac worked, but that is where the pleasant experience ended. For starters the hallway and stairwell was ridiculously hot and the fact that there was no ac and no elevator seems like bad planning. Almost un-Best Western like expectation like. This Hotel felt like an easy 8 or private hotel that was converted. The shower head in room 205 is way off center causing us to have to hug the shower wall to get wet! The towels looked like they went through a meat grinder! I could not believe someone washed, folded, and placed that rag in the restroom for their customers but there it was proudly on display!

, General Manager at Best Western Americana, responded to this review
Thank you for your stay and review of our hotel. We sincerely apologize for your inconveniences. Our pool is now open daily till 10 pm. Guests are welcome to take food to their rooms and we also open pool area early for guests. We have notified laundry and housekeeping to remove towels that are old. Again we hope you will give us a chance when you visit this area again.

This best western had the standard so so breakfast, the rooms were large and well kept, as was the bathroom. The cell phone reception was goodThe grounds we're well well kept. It's good hotel to stay the night on the way to Yosemite

I had never been to this town before but because of business we decided to stay at a local BW like we usually do. The staff was accommodating and the room clean, large and comfortable. There were limited number of items on the breakfast bar and the coffee was great.

I appreciate having a hotel that will accommodate me with a smoking room. I travel for work and my hotel is my home away from home. This hotel lets me be comfortable without treating me like a criminal because I smoke. Every hotel should be as accommodating! This owner does NOT discriminate against me. THANK YOU!!! I wish there were more owners like this!

Family owned very nice place to dtsy. Clean friendly good location. Breakfast is fantastic I will always stay here. Not like usual chain they really care. Comp happy hour too breakfast is cooked to order and room is large

We stayed at the Best Western Dinuba while visiting my aunt who is in a nursing home in Fresno. Unfortunately, the first night we had to stay in a room on the second floor because they missed our first-floor room request. Without an elevator, it would have been impossible for my aunt to make it to the room. Luckily, we didn't pick her up until the next day when they moved us to the first floor. They made the transition very easy for us. The hotel was a bit out of the way, but the price was right and the drive wasn't bad. The staff was very friendly and helpful. Our rooms were clean and well maintained. The only down to the visit was the lobby area. It was very small and the breakfast area only has three tables in it. That made it impossible for our group of three to sit down for breakfast. Also, the breakfast selection was very limited. We ended up going out to breakfast every day.

The reception girls were great! Alicia in the morning, and lovely girl in evening: sorry can't remember name. Ask for a room as far east as possible to be away from the road noise. Good price! We took a walk in the orchards across the street. The blooms were gorgeous. Drive to Centerville and stop at the fruit stand: taste and buy various orange types, buy homemade soap and jams.

BWAmericana, Manager at Best Western Americana, responded to this review
Thank you for your stay with us and we are pleased to know that you have enjoyed your stay. We look forward to seeing you soon again.

Nice, quiet hotel with clean rooms, free WiFi, free breakfast and free parking. Very lovely neighborhood, with lots of plantations and estates. Several restaurants and shops located near the hotel. Only complaint would be that breakfast was only until 9.

The Gentleman that runs this Best Western is very nice and helpful. He gave me a choice of places that were close so I could get something to eat after I checked in. The room is nice sized, clean and comfortable. There was a desk and chair set and an extra chair, the TV was a medium flat screen and the fridge was a little bigger. I have stayed here before and have enjoyed it and will stay again but I did notice as the owners children grow, they tend to be loud and noisy in the halls. I imagine it would be hard to grow up in a hotel. Anyway, the room was under $100 so I will stay here again next time I am in the area.

Stayed here for two nights for a friend's wedding. The hotel is much better looking than the photos provided here. Great breakfast options, though the breakfast room isn't really a room, just a few tables next to the front desk. The room is very clean, with comfortable beds and pillows. It is also very spacious. The room also has a microwave and a refrigerator. The only downside was the bathroom sink was outside of the bathroom. So inside the bathroom there was only a toilet and shower, but it wasn't a big deal at all. If I am in the area again I would definitely stay here again.

Staff was super nice and the room was cute and really clean.! I would definitely recommend to others who intend on staying here, I never have anything negative to say, and I really enjoy how it didn't take too long to check in and out.

This hotel is an older Best Western, not fancy but comfortable and very convenient to the parks we wanted to visit. Breakfast is fine. We were in a mini-suite so lots of room and comfortable. This is a hotel is not a resort property, and I don't judge it as one. We would stay again; the staff is very nice. Dinuba has very limited restaurants nearby, however unless you love fast food or Mexican. The Mexican food available is good.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for staying with us during your recent visit to Dinuba. We appreciate your business and recommendation. Hope to see you again in the near future.

The hotel is clean and modern with nice spacious rooms. The bed was soft and comfortable and we got 3 good nights sleep. There were a few problems however being we were locked out of our room as the door would not work due to a faulty lock which the hotel knew about but did not fix it. We had to wait for a "manager" to show up to use a key to unlock the door. This occurred late night and we were not impressed. The WiFi said that it was unsafe to use as the security certificate was out of date. Lucky for us we had our own dongle. The cleaning staff ignored us completely even though we spoke to them as none of them could speak English...I thought the USA's language was English!!!! Even though the hotel had inside corridors the rear door is always left open which was a bit of a worry.

BWAmericana, Manager at BEST WESTERN Americana, responded to this review
Please accept our sincere apology for the inconvenience during your recent stay. Once brought to our attention the room door lock has been reprogrammed and since has been working fine. As for housekeeping staff, we has some that do not speak or understand English. All our front desk staff do speak fluent English. We have internet support available from 3rd party vendor and their number is in all rooms on the desk. We are replacing all our locks at the hotel and should be competed soon. Again our apologies for all the inconvenience. We assure to make every stay better each time for all our guests.

This is a nice, quiet, friendly, and clean small hotel. I saw the complaints about no elevators but, it's only two floors. No big deal. I need the exercise. I will definitely stay here again when I have to travel to the area for work. I liked the small friendly atmosphere.

Showed up on spec. Very positive and professional greeting. Shown room prior to booking. Large room, comfortable bed, and a very efficient self service breakfast. Everywhere is spotlessly clean, lovely thick white fluffy towels too. All the staff friendly and helpful. Good location for accessing Kings Canyon. Wish we hadn't booked ahead, as would have happily returned for several nights.

Newer Hotel with a great Staff. Clean, with wonderful new HD Samsung flat screen televisions with many channels. Bed was very comfortable. Very easy access and parking. Breakfast, though light is included. Wish I had more business in town so I could extend my stay

no elevator for upper floors, no help with luggage, no real breakfast, I will not recommend this hotel to anyone, friends or family. We all make frequent trips to this area but from now on will stay at the holiday inn express, same price different experience

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
We are extremely sorry that we did not offer you help with your baggage. Our 39 room property was built according to codes at time of construction, since we are 2 story building elevators were not required. We do assist all guests upon request and since we fully booked for the week-end of your stay we could get you any other rooms. As for breakfast we have serve continental breakfast. Fresh waffles, hard boiled eggs, fruits, breads, danish, muffins, juices, tea, coffee, yogurt. Gluten Friendly and non dairy items are also available upon request. Again apologize for your inconvenience and hope you will give us a chance to better your experience.

I was experiencing some inexplicable charm. We loved the hotel so much that it made us agree to stay one more night. There was something special about the place. Everything was impeccably clean and tidy. A pool area was a very pleasant place too. We had to occupy different rooms during our stay and both were very nice and sizeable! They were furnished in a pretty exquisite manner. Bathrooms were very light and clean. There was a plenty of bathroom amenities and accessories as well as tea and coffee making facilities. Breakfast and lunch area was small but cozy with limited kinds of meal though. In a word, we had a great stay in the hotel and didn't want to leave it.

This hotel is placed just outside of town, surrounded by orchards. The atmosphere is quite and relaxed. Gas and groceries are located a short drive away.We were there for 4 nights and had a great time. Staff was friendly and helpful. The rooms were nice and clean. The pool was refreshing and the hot tub was relaxing. This is a great hotel to stay at if your coming to visit the Sequoia Natioal Forest area.

This hotel is about 45 minutes from Kings Canyon National Park. I stayed her on a trip to visit the Kings Canyon & Sequoia National Parks. The hotel is not close to Sequoia National Park so that next night I stayed at a hotel in Three Rivers, CA. This hotel didn't have an elevator. If you don't want to carry your luggage up stairs, request a room on the first floor when you make your reservation. The check in and check out at the hotel was quick. The hotel staff was friendly. The room was spacious and clean. The bathroom sink is in the bedroom area with the toilet and tub in the bathroom. The bed was comfortable. There was a breakfast in the morning. There were hot waffles. The other foods (juice, milk, cereal, yogurt, hard boiled eggs) were cold. I would stay here again if I was in the area.

Average place to stay the hallways have a cheap smelling air freshener breakfast was ok... the high point was the TV it had over 50 movie channels & many others.The price was kind of high for the location it was in

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thanks for taking time to provide your review. We appreciate your concern and would like to inform you that we have multiple air fresheners and our standard ones are provided by Ecolab. We have over 150 satellite TV channels and most of them are high definition.

On the way out of king's canyon i decided to try this place. It was great! It was clean and all of the employees were all friendly. We did not use the pool but some people were using it while we were there and people really seemed to enjoy it. The breakfast area is small but they have a decent selection to get you going in the morning. There is not much in town but if you are looking for a clean place to stay this is it.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for your stay with us and i am delighted to know that you were very satisfied your stay. We hope to see you again soon.

Woke up to a loud fire alarm blaring throughout the hotel at 6:10 a.m. Called the front desk to see why and was told there is no problem and the fire department is on the way. The alarm continued for 20 minutes. Sleep is the only reason we stopped for the night here and the hotel was not able to provide an environment conducive to that thus zero stars.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Sincerely apologize for the inconvenience. The safety of our guest the number one priority. The fire department had to check most of the hotel rooms and once cleared they were able to disable the alarm. The alarm was activated by water leak. Once again apologies for the fire alarm activation.

I was traveling with my two teenage daughters... On a trip from northern Cali to Orosi ca.. We stopped off at this hotel and during check in, the manager and the front desk girl get into an argument... I wait until they are done and get checked in... In the morning we decided to go to the pool... There were so many dead bugs resting at the bottom of the pool, I originally thought it was rocks... Until I looked closer... So no swimming... We get packed up and do the search for items that my get left behind... I find dirty socks under my bed... That's was enough to make me never want to stay here again...

Clean hotel. Dont know if its newly built or recently remodeled but it looks crisp and clean. No elevator, just stairs on each end of building. Outdoor pool. Rooms were clean and beds were comfortable. Microwave and small fridge in room. Small but adequate breakfast area. In a neat little farming area. Not a lot to do in town. There are a few restaurants and a big Walmart. Took a little over an hour to get to Sequoia NP. Great value for the price.

Where is Dinuba, Ca.? I was quite surprise to find this gem. Tucked backed in the grape fields of Kerr County in the middle of no where popped up Dinuba. I work for the State of California and was dispatched to perform some air sampling in the area. I only stay at Best Westerns when traveling on business trips and this was the nearest hotel to my assigned job location. Room and hotel was clean and refreshing. There must have been a recent remodel in that the tags were still attached to the furniture!

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for staying with us and we are glad you had great experience and appreciate your commitment to Best Western brand.

Great location on our way to Sequoia National Park. The rooms were clean, comfortable and well furnished. Breakfast was good and the breakfast area was a good place for our group to plan for the days ride. Staff was friendly and helpful with suggestions for our route.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for taking time to share your experience with your stay at our hotel. We are glad we were able to fully satisfy your needs during your stay and we pledge to do our best for all our guests at all times. See you again in the near future

Good place to stay to see both Sequoia National Forest and Kings Canyon. Dinuba has a good variety of stores and restaurants for before or after your day at the park. Major state roads are nearby. There are also farm markets in and around Dinuba.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thanks for taking time to write about your stay with us. We hope to see you again very soon.

Very clean bedroom and bathroom. Standard BestWestern breakfast. Arrived late at the hotel and owner let us use the hot tub one hour longer! Very clean water in the pool and hot tub. We'll stay there again on the way to Kings Canyon.

This hotel was clean nicely decorated, had a nice bathroom, free breakfast typical continental, pool and jacuzzi, flat screen tv and they were very accommodating for our service dogs, it's a bit out there where the all the agriculture is but very good value!

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thanks you for your stay with us and taking time so share your experience. We hope to see you soon again.

Not particularly a very good stay this time. Came away with bed bugs, service not that great and the breakfast (continental or not) was not all that great. Would not recommend staying here again without there being a whole lot of improvements.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Carolyn: Thanks for your review and sharing your experience. First i must apologize to you for your not being good this time. We have rented your room prior to your stay and after your stay as well and have no complains from any of our guests for bed bugs. Our pest control company has also checked subject room for bugs. As for Continental breakfast we have choice of 3 cereals, 2 breads, muffins, croissant, yogurt, 2 juices, 3 fruits, Regular and 2% milk, hard boiled eggs, assorted teas, coffee, chocolate and additional snack items. We also now have Gluten Free items available upon request including cereal, soy milk and fruit snacks. I would like to invite you to stay with us anytime you chose to come. You can call me 559-595-8401. Once again our apologies for a not good stay and hope you give us another chance and stay with us.

Not impressed by the service of this hotel. Staff does not go the extra mile to make you feel welcomed. I will stay somewhere else in my next stay. The rooms are cleaned, but the breakfast they offer has very little choices.

BWAmericana, Manager at BEST WESTERN Americana, responded to this review
Javier: Thank you for taking time to write about your experience at out hotel. We always would do our very best to provide an excellent guest experience to all and apologize that we did not meet your expectations. We would greatly love to make this right for you next time and offer you a discount should you give us an opportunity. We offer continental breakfast daily with variety of items.

Kudos to the man at the check in because I couldn't find my reservation confirmation but he helped me and got me checked in. I had chosen a king suite even though I was only there for one night. The suite was very roomy and clean. If there were someone that gets up early and one that sleeps in, it would be great. The living area, bathroom and bedroom are separated into three areas. The living area has a loveseat, end table, coffee table, desk, chair, table with two chairs, a wet bar with a small fridge, small flat screen TV and a sink and single coffee maker. The vanity is has a single sink, the bathroom area is large. The bedroom has a door to set it apart from the rest of the suite so you can have privacy if you need it. The bed is okay and there is a larger flat screen TV. There is a pool and hot tub. My room was 118 which is by the pool so it can be noisy until the pool area closes. My only complaint was the patron above me. When he walked around it was really loud. I even asked if he could walk a little quieter because it was so loud. I would have taken a top floor room but the don't have an elevator and I didn't want to have to carry everything up a flight of stairs. The rate was very reasonable for a suite. (not all rooms are suites) The free WIFI wasn't very good.

all good ( service and all ) breakfast , personal everything , every room is clean , smell nice , the location just what we need close to the job site , they offer the best option the beds are conformable simply the best we like Best Western

There are not many places to stay in Dinuba California but this hotel could not be better. Clean, well maintained and quiet. It is a small hotel, only two stories. The bed was excellent, many pillows and nice towels. We would stay here again.

This hotel is great. The price is good, very clean and fully stocked rooms. The staff is friendly and always helpful. For continental breakfast very good. Will definitely stay again. Its just 2 floors so need to worry about stairs or elevators.

We were visiting family in Reedley and this is a good value. The hotel is very clean. When we checked in at 9:00 pm we were offered the last non-smoking room but it was surrounded by smoking rooms. The smoke smell was bad in the hallway but not too bad in the room. The room was clean and the bed comfortable. I could hear the street noise but it died down turning the night. Good selection for breakfast.

We were there for a funeral! This place was priced reasonably. We were well treated! The staff were helpful and always asked if they could help in anyway! I would stay at this hotel in the future. Very clean. Very comfortable. Close to all.

The town of Dinuba is where the closest BW is located if you want to visit Kings Canyon National Park, which brought us to the area. We were happy to find that the BW in Dinuba was modern and clean and convienently located to town and the park.

The room appeared to have been remodeled recently and was very clean. The staff were very friendly and helpful. They were in the middle of redoing the exterior facade but did not work on the weekends.

All I can say is this is the best hotel I have stayed at to date. Clean rooms, friendly staff. And more importantly you leave feeling like you are disease free unlike the motel 6 in kingsburg, ca. It was worse than sleeping in a garbage can.

It was a great experience to stay this property second time. The owner was there at the time of check in, very nice and helpful guy. We booked two queen bedroom, clean and well maintained.we were at the first floor,not at all noisy. Morning breakfast was as usual ok.We like our stay at this hotel and will definitely stay there again.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-595-8401. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ajit Tailor General Manager BEST WESTERN Americana

Very nicely remodeled. Clean well appointed room with a comfy bed. Great location and stop on the way to Kings Canyon National Park. Near restaurants that are walking distance. Pool and hot tub are clean. Well managed and maintained. Slept well. Highly recommend.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-595-8401. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ajit Tailor General Manager BEST WESTERN Americana

We took 2 rooms for a 2-nights stay with the family. Very comfortable rooms, bathroom, warm and friendly staff. Special thanks and appreciation to Alicia and another colleague who looked after the Reception, breakfast and cleaning of the guest rooms. Multi-tasking hotel staff. Highly recommended!

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-595-8401. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ajit Tailor General Manager BEST WESTERN Americana

Only stayed one night. Room was great nice and clean. The hotel was under some kind of construction but looked good. This hotel is a bit out of the way but nice. I did not use any of the services because I arrived very late and left very early in the morning.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-595-8401. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ajit Tailor General Manager BEST WESTERN Americana

Great place, very good service and care by the owner. The owner listened to our issues regarding our reservations and made the proper adjustments. Staff was gracious, kind and very helpful. Would stay here, over and over again.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 559-595-8401. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Ajit Tailor General Manager BEST WESTERN Americana

It was an OK experience, the room itself is nice but the beds and pillow are incredibly hard and uncomfortable. I had a sore neck for the entirety of my trip. The hotel lobby and hallways reek of cigarette smoke. The smell about knocks you over the moment you open the door to the building, however, our non-smoking room didn't smell. The A/C unit in our room didn't work the first night, but after we notified the staff of the issue they quickly fixed the problem so the rest of our stay was quite comfortable. The hotel staff is nice and very friendly, however they are very noisy. Our room was next to the supply closet and in the morning around 8 am the cleaning staff starts working. The door was slamming closed, they were speaking very loudly in the hallway outside our room, and were even vacuuming at 8 am! I opened the door and asked them to quiet down which worked for about 5 minutes and then they continued being loud. My biggest concern with the hotel is the security. The hotel has two side entrances and the entrance closest to our room wasn't secure. I could open the door without swiping my room key. Overall it was an OK experience. I don't know if I would opt to stay at this hotel again considering the uncomfortable beds and lack of security.

We arrived late at night after a long drive. We checked in, unloaded our stuff and opened the door to walk into the hotel and was hit with a THICK smell of cigarette smoke. It was disgusting. Our room was better but you could still smell it in the room. If you are a smoker, great hotel for you. If you would like to preserve your lungs, stay away.

BWAmericana, General Manager at BEST WESTERN Americana, responded to this review
Dear Gary P: We would like to apologize to you regarding the smokey smell you experienced. We have regular guests who smoke and have 4 smoking rooms at the hotel which are located east end on 2nd floor. All our rooms downstairs are non smoking. We regularly use air fresheners in the hallways and more frequently when the smoking rooms are occupied. Again apologize for the inconvenience. Hope you will visit us again and make sure to request downstairs rooms.

i really enjoyed my stay here at BWAmericana, room service was awesome, breakfast was fresh and the people were so so friendly, staff presantation was good. overall i give this hotel a 10/10 because i have never stayed in a hotel as clean anf friendly as BWA in Dinuba, and its so peacefull here so thumbs up Aj and Alecia used did a awesome job running this hotel. all credit goes to use and your staff. well done.

This trip to California was the first time I have stayed at a Best Western Inn (we usually stay at Hampton Inn). We stayed here in July and loved it! The room was extra large, the fridge was super cold, the AC was the coldest on our entire trip. I paid well over twice as much for a Best Western Plus in San Diego (Comic-Con) and this room (and breakfast) in Dinuba was far superior. We arrived a day earlier due to bad planning on my part. But AJ at the front desk was WONDERFUL. He gave us a quiet room, and took care of canceling out the wrong reservation (we were not charged!). The site proved to be perfect stop on our way to Sequoia & Kings Canyon National Park. Also, our daughter left a library book in the lobby, we called over a week later and AJ mailed it us at no charge. What a great guy! He checked us in, answered our questions about the park and suggested a place to eat, he then checked us out in the morning. We have traveled all over the world, and this little gem of a Best Western stands out-and it was well under $100. FYI-super clean inside and out, and nice towels also.