GLo Hotel Best Western DeSoto Dallas, Desoto

Nice appearing hotel. Breakfast was way less than par. Food empty. People had to keep asking for them to refill everything. Bagels stale. Cold eggs. Gross oatmeal. The breakfast attendant made the comment there were too many people. (Isn't that what you want? A booked hotel??) Other than that it was an okay stay. We typically stay with the Marriott chain and those seem above this.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
Mrs. Kysar, We sincerely apologize for your experience with our breakfast. We will thoroughly review our breakfast service processes to ensure that these issues don't arise in the future. We want every guest to experience our superior full hot breakfast and GLo-ing staff upon every stay at the GLo Desoto. We hope that you will give us another opportunity when in the Desoto area. Thank you for your feedback.

What a fabulous place to stay just outside of Dallas! We experienced probably the best hotel staff we ever encountered - all were friendly, helpful and efficient. The sales manager even went out of her way to provide gluten free and dairy free items for breakfast. There's a good exercise room, a hot tub and a bar. And everything is new and modern! Good job, Glo!

The room was very small and cozy. The bed was extremely comfortable. I enjoyed the blinds, it was daylight outside but once you close the blinds you would think it was nighttime by the darkness. Very comfortable stay.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
Thank you for the GLo-ing review. We appreciate your positive feedback and look forward to seeing you on your next stay.

This hotel is a very new, clean and beautiful hotel just south of Dallas. Our family was treated very warmly and professionally here. We slept very well in the comfortable beds. I really loved the fact that there is no carpet in the room. It was so much cleaner. The showers were large and had a huge rain-shower type fixture. There were more than 10 USBs in the room which my teens loved. The breakfast area was bright and modern and the breakfast staff was super accommodating and pleasant. Every attempt to make us happy was made by the staff. There is a beautiful spa area and work out room which I toured, but did not get to use due to the brevity of our stay. The rooms were also quiet. The hotel is very easy to find. They even have electric car fueling stations and a bright, well-lit parking lot. I recommend you stay here. You will love it

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
We thank you for the GLo-ing response and feedback from your experience with us and look forward to you and your family staying with us again when in the area. We take pride every day in our GLo experience and providing exceptional superior service to all our our guest.

This hotel is beautiful and contemporary. The ambiance is amazing. The staff is professional, kind and extremely accommodating. The rooms are very nice as well. I love this place and would recommend it to everyone.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
We are delighted to hear you enjoyed our GLo!! We make it our goal that every guest has a memorable experience and hope to see you again on your next stay in the Desoto area.

I love this place. The staff was friendly and the rooms were great! I only got to stay one night but I would love to stay for an extended period of time. I didn't get to eat the breakfast but I plan on doing so when I stay again. I will definitely be staying again. As a matter, of fact I already have another reservation.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
We can't wait to see you again on your next GLo trip and our breakfast will be full, hot and just as GREAT as our rooms and staff!! Thanks for your positive feedback and comments.

So I stayed here for 4 nights and it was great, all of the staff were friendly, the rooms are ample sized, not too big but not to small. Uber Eats Delivers here with no issues, The room was clean, modern and new. I think the tv's are maybe 50" tvs... They are HUGE. Internet was stable and breakfast seemed good, I didn't eat it but it looked like it had a lot of choices.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
You definitely will have to have breakfast on your next trip. We have a Full American breakfast that is served 7am-10am daily, and our friendly staff will be ready to serve you on your next GLo-stay!! Thanks for your positive and GLo-ing feedback!!!

The staff is friendly and helpful. Rooms are nice and spacious with very comfortable beds. The lobby area was spacious and comfortably furnished. Breakfast had a good variety as well. Looking forward to trying the bar options next time. Definitely will be back. Thanks for a pleasant stay.

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
We are delighted that you enjoyed your GLo experience and look forward to providing you with the Full Bar experience on your next stay!! Thanks for your feedback and comments.

Amazing customer service, impeccably clean rooms, beautiful interior design, excellent continental breakfast, and is in the perfect location near many restaurants and shopping. I will definitely make this my go to lodging every time I visit the Dallas area for business or leisure.

This hotel was more than what i expected...Brandon and his staff was very nice and very helpful throughout my stay the room was comfortable and clean and i would say hands down this is the BEST hotel Desoto has to offer

Brandon M, General Manager at GLo Best Western DeSoto Dallas, responded to this review
Thanks for your positive comments and feedback. We're thrilled you got to experience our GLo brand of hospitality and service. We look forward to having you stay with us again and become your hotel of choice in Desoto.