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Aiden Hotel by Best Western @ Cape Point, West Yarmouth

476 Route 28, 02673-4841, West Yarmouth, United States - Vedi su una mappa
Aiden by Best Western @ Cape Point - Area esterna Il Aiden by Best Western @ Cape Point è situato nel centro di West Yarmouth. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Le nostre nuovissime 116 camere e suite sono state progettate per garantire un'esperienza all'insegna della tranquillità e della produttività e dispongono di accesso wireless a Internet ad alta velocità gratuito e minibar. Dall'arredamento vivace ai confort di prima classe. tra cui piscina coperta riscaldata, piscina all'aperto e centro fitness, l'Aiden by Best Western @ Cape Point ha tutto ciò che serve per soddisfare ogni tua esigenza. L'hotel è circondato da famose spiagge, il quartiere sul lungomare di Hyannis, il parco divertimenti Cape Cod Inflatable Park, il museo della nave pirata Whydah, 13 campi da golf, la Cape Cod National Seashore (da dieci anni classificata una delle 10 migliori spiagge), il terminal dei traghetti per Martha's Vineyard o Nantucket e decine di negozi di proprietà e gestione di persone del luogo per riempire le valigie di souvenir della tua visita a Cape Cod. La direzione si riserva il diritto di rifiutarsi di dare alloggio ai minori di 21 anni che non siano accompagnati da un adulto. Carta d'identità richiesta al check-in. Hotel designato come sede del Trolley Tour Taste annuale di Yarmouth (pacchetti disponibili)

Aiden

Hotel by Best Western @ Cape Point

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Ristorante
    Ristorante
  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Lounge / Bar
    Lounge / Bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Personale multilingue
    Personale multilingue
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 76 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
52
Molto buono
10
Nella media
8
Scarso
2
Pessimo
4
CONSULTARE I PARERI SU
Affari Affari
6
Da solo Da solo
1
In coppia In coppia
17
In famiglia In famiglia
20
Viaggio con amici Viaggio con amici
8
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Refreshed and Nicely Decorated/Clean Rooms"

4
markpreston, Boston, Massachusetts 03/05/2020

My wife and I stayed at the Cape Point Inn years ago and booked a weekend away with the kids during February vacation just to get away. The property was clean and a welcome getaway. Great value. We were happy with out stay and would recommend it to any other families or couples looking for a value getaway on a budget.

"Front Desk very good"

5
User 23/03/2020

Nice rooms, great front desk staff. Night Auditor David was very friendly and nice. Excellent restaurant. Friendly staff especially overnight staff helped us with finding a place that serves food. Very knowledgeable.

"Average at best"

3
User 09/03/2020

The hotel was nice enough, and updated. However, the internet did not work at all. Kept saying “move closer to router” and would disconnect us constantly. The shower took 7 minutes to get to a temp that was tolerable, never got hot. A back door of the hotel was swinging open and banging all night long ( windy night) and finally around 4AM my husband went and put duct tape on it to keep it closed. Pool temp was great but pool room itself was cold. Front desk charged $5 for a min hand sanitizer and specially laughed as he told me it used to be $3 and was told to now charge $5 because of the corona virus .. real nice. Other than all these headaches, the stay was okay. We frequent the cape multiple times a year and would probably come back after they fix the internet/ hot water and broken door.

"Awesome hotel"

5
User 03/03/2020

Hotel was very clean,like new. Staff was excellent. Everything you need on site. Will definitely be back with grandkids this summer. Many things to do during summer time. Relax by one of the two pools after a day out.

"Nice, clean & comfortable"

5
Diane L, Springfield 19/02/2020

Easy to get to, nice and clean. Staff was excellent. Pool was warm and the area was clean and well lit. The staff was very helpful and the "shop" in the lobby was well stocked. Don't know if they had 24 hour coffee/tea but that would be helpful if possible.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you very much for your fantastic review! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

"Nice reno but forgot family"

3
User 18/02/2020

The old Cape Point Inn had a pool area we loved to use during February vacation with the kids not so much the new Aiden by Best Western. The lobby and restaurant area are very nice and trendy but they stole the space from the pool area. Also the pool and enclosure were way too cold. 84 is optimum pool temp on a warm sunny summer day not a cold winter day in February! The 2 queen bedroom was comfortable and trendy but small without a closet only hooks to hang coats.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We appreciate you taking the time to share your experience. Thank you for being our guest. We are sorry you were disappointed with the size of our pool and regret the inconvenience it caused. We hope to have another opportunity to welcome you back again in the future.

"Be treated like a king by Diedre front desk ladie."

5
User 10/02/2020

This is the best place ever in west yarmouth. Nice and clean rooms. nice inside pool. Nice inside gym. Friendly and lovely people. delicious breakfast. and they treat you like a king at the front desk.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your kind feedback and for choosing to stay at the Aiden by Best Western at Cape Point. It was a pleasure having you as our guest and we look forward to welcoming you back again!

"Aiden - CP"

4
raymond6867, Pawtucket, Rhode Island 05/02/2020

Very nice renovations to the hotel since my last visit.. The hotel is still under construction, mostly on the back end near the outside pool. The indoor pool was cut in haft the space of the old. I see a problem in the making when it is bury like during school vacation week.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
It is a pleasure to read your fantastic review of the Aiden by Best Western @ Cape Point. We are thrilled that you enjoyed your stay and we look forward to your next stay.

"5 Star feeling, Excellent for families"

5
User 20/01/2020

From the moment we arrived at the hotel the staff made us feel like we were at our own home. The hotel is VERY clean and has fabulous amenities. The pool and the bar/restaurant and cafe are top shelf and serve all the local beers and has great coffee. The front desk staff, engineer (Brett) the cleaning crew, General Manager and Sales Director always went out of their way to make sure we had everything and if we needed anything just give them a call. All of the employees cared SO much about our stay it was like they owned the hotel. The engineer, Brett, even set up the conference room with a big screen tv and had movies for our team at night. Then during the day, they made the conference room into floor hockey rink for all the kids to play. I highly recommend this hotel if you are looking for a place to stay down the Cape. You will not be disappointed.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We're thrilled that you enjoyed your stay with us. We can't thank you enough for the time and effort that you put into leaving your review. It means the world to us and really brightens our day to know how much you found our staff caring. Thank you again! We look forward to your return to the Aiden by Best Western at Cape Point.

"Excellent for families"

5
User 19/01/2020

The staff at the Aiden went out of there way to make our weekend especially fun and memorable. We were there for a hockey tournament. The Aiden gave our kids a conference room to play in which allowed our kids to play and have fun while not bothering the other guests. The rooms were clean, the pool was really nice and the cafe was delicious. We will definitely stay here again.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your positive feedback - all of the staff really enjoyed having the teams with us this weekend. I will pass along your comments to all of the staff. Please do not hesitate to contact me if there is anything I can do for you in the future. Regards, Ray Spirlet General Manager

"Beautiful Newly updated Hotel -- Friendly and Helpful Staff"

5
User 12/01/2020

Exceptionally clean rooms and common areas. Modern mid-range decor. Excellent rates and convenient mid-cape location. Friendly and welcoming staff. This Best Western does not offer a free breakfast---but does have an affordable coffee bar with pastry.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
It is a pleasure to read your fantastic review of the Aiden by Best Western at Cape Point. We are thrilled that you enjoyed your clean room as well as our modern decor, excellent price for value and convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit our area.

"NICE HOTEL, RUDE FRONT DESK STAFF"

1
juniorsdream, Massachusetts 04/01/2020

Stayed here on the evening of 12/31 for one night with my family of four. The price was more than resonalble and the hotel itself received a makeover and was modern both in and out. The problem was the front desk receptionist Didrea (may not be the corrrect spelling of her name but is close enough) who was extremely rude from the beginning and made the check in process very uneasy on both myself and my family.So from the start it was not a pleasant experience. The young woman has a serious attitude problem and should not be working in customer service. Not friendly at all. I've been staying at the Cove at Yarmouth down the street for over ten years and wanted to try something new, it turned out to be a big mistake. I will not be staying at this location ever again. Consider your options first.

GeneralManager476, Manager at Aiden by Best Western @ Cape Point, responded to this review
Please accept my apologies for you unpleasant experience at our hotel recently. I am investigating the circumstances of your complaint and I assure you that the necessary corrective action will be taken. Thank you for your feedback about the service and your positive comments regarding our renovations. We strive to make each guests experience pleasant and memorable. I am sorry that we fell short in our service standards. I would like to offer you a complimentary return stay based on availability to give us another chance. I can assure you that you will enjoy your next stay with us. Please contact me personally to make these arrangements. Again please accept my apologies and I look forward to your return stay with us. Regards, Ray Spirlet General Manager

"Family New Years Eve and Birthday celebrations"

5
User 03/01/2020

We had a wonderful time. I wouldn't change anything. We traveled with people from 18 to 74 and everyone had a great time. The staff and the hotel full filled all our requirements. Always with a smile and a how can we help you.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
It's always nice to know that our guests enjoyed their stay at the Aiden by Best Western at Cape Point. Thank you so much for your kind review and we'll be sure to let our staff know that their efforts have not gone unnoticed.

"Amazing hands down"

5
User 29/12/2019

David, Frankie, and zoey were so amazing from everything to check in to check out. Anybody who has written a bad review here, I guess nothing will make them happy. They have done a beautiful job renovating, the beds are comfy, it's very clean, and they have a pretty good selection for late night foods and at the restaurant and the cafe. Thanks so much for our stay , I wish we could have stayed longer but we will definitely be back ! Thank you! Jess and melissa

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you very much for your kindness. It's always nice to hear that we have made an excellent impression on our guests and knowing that we're done just that warms our hearts and helps build morale. Thank you again Jess and Melissa, and we look forward to exceeded your expectations again in the future.

"Hidden Gem"

5
User 19/12/2019

I have a fair review back in the summer but in all fairness they had just opened and what a transformation ! The staff could not do enough for you the accommodations are clean pristine, pillows are so comfortable highly unusual for hotels and their gym is probably top-five Frankie at the front desk is just a sweetheart you can tell that he truly loves his job I would highly recommend it

JHMMGT, Regional at Aiden by Best Western @ Cape Point, responded to this review
Dear Inspiration232357, Thank you for the FIVE stars! We definitely had some hiccups opening during the summer but we are on track and very proud of the team! Frank is a great addition to the team and a role model for many. Thank you for giving us another chance! Lisa

"Our pre holiday get away."

5
Damon50, Plymouth 18/12/2019

We decided to try this newly renovated facility. As expected it was very clean and fresh throughout. We had a standard room with a king size bed. The room was small but very nice. The bathroom was very clean and the shower was very spacious. One of the reasons we chose this place was the indoor pool. The pool area was very nice, clean and well kept. The water was warm and clear. Overall we had a great stay!

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
It's our goal to deliver you an exceptional stay with us at the Aiden by Best Western at Cape Point. We're pleased to know that overall you enjoyed you stay with us. We look forward to your return in the future.

"Stephen King's "The Shining""

1
User 15/12/2019

If you would like to save yourself the aggravation of no hot water, a pool that is never open, a night manager who questions your need for a new key when yours won't open the room, request for express statement that never happens, overbilling and a lack of communication, then avoid this hotel. The room service is fine and rooms are great if you like shivering from a cold shower.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We're sorry you were unhappy. We hope to have another opportunity to invite you back in the future for a much better outcome.

"Finish what you started will not return"

1
User 09/12/2019

We were very excited to hear that the old Cape Point Hotel was remodeled and opening as a new hotel. The person I spoke to on the phone (Ryan maybe?) was very helpful in describing what had been done to the property and we couldn't wait to get down to the Cape. What a disappointment. The girl as the desk was very nice and we got our keys and drove down to the side entrance. It was locked and our keys didn't work. We drove back to the desk and ended up just walking down the long hallway to our room. We unloaded our luggage and went to hang up our clothes but there was no place to hang them? A bunch of hangers in the drawer but no hooks. Not a huge deal but why have hangers? We walked around the hotel and looked at the cafe and bar (restaurant wasn't open yet). They did a nice job on the pool although it's a little smaller than the old Cape Point and they don't have the hot tub anymore. We drove down the street and had a drink at Red Face Jacks since the bar wasn't open yet and came back to the hotel to take a shower and change. No hot water. None. Not even warm. Called the desk and they told me they were working on the issue and that we should run the water in the shower and the sink until it got hot. We ran it for over 20 minutes. Same problem in the morning the next day and then the day of check out. To add insult to injury we were overcharged on our credit card We won't be returning

JHMMGT, Director of Operations at Aiden by Best Western @ Cape Point, responded to this review
Dear Jwaterhouse07722, I am sorry to read your feedback as I appreciate your honesty. If you could email me directly at lisa@jhmus.com so I may follow up and make sure your credit card is corrected now and make amends. Thank you for a second chance! Lisa Regional Manager

"Recently remodeled"

5
margaretfL4296XG, Concord, New Hampshire 29/11/2019

This is a recently remodeled property, very modern and beautiful. The bed was extremely comfortable, the pillows were fluffy and not too soft, and the room was large. The only drawback was the lack of a closet in the room - there were three hooks to hang our clothes, including our coats. We stayed here on Thanksgiving night, and had a suit jacket to hang up as well as winter coats. The winter coats ended up over the backs of the chairs, but that's minor in the grand scheme of things.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you Margaretfl4286xg for your recent stay with us. We appreciate your concern in regards to your stay with us and we have sent your concerns on to the manager. Thank you so much for your wonderful review and we look forward to another great stay at the Aiden by Best Western @ Cape Point.

"5 night vacation to cape"

4
rhondasY3657LT, Naples, United States 25/11/2019

Stayed here as a couple in Sept 2019. Great Hotel for price. Nice indoor pool. Would definitely return again. Close to a lot of restaurants as well and biking areas, Beaches and Ferry if you want to travel to MV or Nantucket.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you rhondasY3657LT for your wonderful evaluation of your stay at the Aiden by Best Western @ Cape Point. We appreciate you highlighting you stay and we look forward to another opportunity to host you in the future.

"Decent hotel with a couple of weak spots"

3
Lisa D, Massachusetts 18/11/2019

I have had two one night stays here over the past month. When I do a short stay, I look for a good price, clean room with a comfortable bed and a good hot shower in the morning. Aiden is a Best Western that has been renovated to a boutique style hotel. The decor is Cape Cod themed with a kind of Ikea modern twist. The rooms on each stay were very clean with comfortable beds. The furnishings are modern and a little minimal, but perfectly functional. Amenities included in room mini fridge, safe, hair dryer and coffee maker. I did like the track door on the bathroom and the fact that the walk in shower had a real glass sliding door instead of a curtain, to keep the water in the shower and not all over the floor. The drawback was that the shower itself had very poor water pressure and temperature. On both stays, the pressure was weak to the point of trickle and the temp went from lukewarm to cold very quickly. I did not eat at the restaraunt, but the first time I stayed, I wanted a drink before retiring, only to find the bar closed at 10 pm, which I thought was a bit early. The next time I stayed, I went down the road for some dinner, music and drinks at a pub instead of hanging at the hotel. So, while the price was good, I'm not positive I would do an overnight stay here again. There are plenty of resorts in the area that have offseason rates and a few more onsite options.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We are delighted that you chose to stay with us at the Aiden by Best Western @ Cape Point and sharing your experience on TripAdvisor. We appreciate you taking time out of your busy day to recognize our efforts, however, we regret that you experienced an issue with the water pressure. I have sent your concerns on to management for their review. We would also like to apologize that the bar closes at 10 pm. We hope to have another opportunity to invite you back in the future.

"it could achieve 5 points if ...."

4
isabel p, Vienna, Austria 13/11/2019

brand new hotel - obviously a new chain from Best Western. Good location - great rooms - liked the interiour design BUT .... why is there a fridge next to the bed ??? and why was there no chair in the room. The room is soo huge and we had to sit on our beds (which are high and even we are tall people we had problems) to put on our shoes. Positive - because we didnt had regular coffee pads for the coffee machine in the roome we got 2 cups of free coffee Negative - to charge for coffee is not right when all the other chains + motels/hotels give it out for free. The NO breakfast is another thing - if you are used to BW you would think you get breakfast included What you could improve is with a nightlight in the bathroom, a not so bright alarmclock, more TV channels (or a Netfix button) and some really hard pillows. Also I think its time to rethink all the little bottles in the bathroom - its a waste (specially soaps) and you should think more eco in this way.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We are pleased to accommodate you at the Aiden by Best Western at Cape Point and we appreciate you sharing your feedback. It is great to know overall you had a pleasant stay with us, but we are sorry for the inconvenience you experienced. We have taken note of our concerns. Your business is valued, and we hope to welcome you back in the future!

"Great location for our wedding weekend!"

5
User 02/11/2019

We reserved rooms for guests for my sons wedding and the restaurant on site was perfect for the rehearsal luncheon. The team was very accommodating and our guests had a great time. Frankie at the front desk was very accommodating for any of our requests.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you for choosing the Aiden by Best Western @ Cape Point and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

"Great place"

5
Travelgranny777, Belleville, Canada 01/11/2019

This cute hotel is very bright and clean. The hotel has a new addition with rooms that are nicely decorated. It is close to beaches and restaurants and the staff are friendly and great to deal with. We will be back again!

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
It is a pleasure to read your fantastic review of the Aiden by Best Western @ Cape Point. We're thrilled that you enjoyed your stay with us and you found our location convenient for your needs along with our friendly staff! On behalf of everyone here, we invite you to stay with us again the next time you visit our area.

"Wonderful stay at the Aiden hotel!"

5
Zwyman22, Boston, Massachusetts 29/10/2019

The Aiden hotel is newly renovated, with updated rooms and amenities. Upon arriving, I was greeted by a warm smile from the woman at the front desk. She was beyond kind and helpful when checking me into my room. The room was extremely clean, the bed was very comfortable, and the inclusive breakfast was delicious. Highly recommend, 10/10!

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you for choosing the Aiden by Best Western @ Cape Point. We are happy to know you that you were impressed with our hardworking associates, delicious breakfast offerings and well-equipped accommodations. We value your business and hope to welcome you back soon.

"AMAZING!!!"

5
Saira143, Toronto, Canada 27/10/2019

My family and I stayed at this hotel in August, 2019 Just after they opened!! The hotel still had that “new” smell!! The entire hotel was so lovely!! Decorated so tastefully and modern! The front desk staff were all friendly and courteous as well!! The rooms are beautiful and the beds are super comfy! I wished we had booked for two nights instead of one!! This hotel has complimentary parking, and is close to quite a few beaches, restaurants and shops!! I would definitely stay here again!! Loved it!!

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you for choosing the Aiden by Best Western @ Cape Point and sharing your fabulous experience. We're happy you and your family were impressed with all our service and facilities. It was a pleasure having all of you as our guest, and we look forward to welcoming you and your family back again soon.

"Sparse furnishings"

3
M M, Minnesota 20/10/2019

This hotel has been renovated and looks good on surface but needs deep cleaning after work as there's grout and painting spots. Room is very sparsely furnished, needs more comfortable furniture. No closet, only a few hangers and rack. Bed firm pillows hard lumps, can't smooth down. Good shower. Asked for 2nd floor at reservation and upon check-in but turned down despite a not busy hotel. 1 small hook right by shower so can get things wet. Shower curtain not long enough to keep water off floor. Bathroom door doesn't fit tight, there's a gap. Glass panels let light in room at night. Large hotel, very long hallways if walking is an issue.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
We're pleased to accommodate you at our hotel and we appreciate you sharing your feedback. It is nice to know overall you had a pleasant stay with us, however we're sorry for not meeting all of your expectations. Your business is valued, and we hope to welcome you back again next time your in our area.

"Soccer tournament"

5
User 20/10/2019

I came to this hotel with my daughter for a soccer tournament.i must say the cafe was a great perk.sunday the line at the cafe was quit long but i was impressed by the way the two ladys moved the line in fashionably manner. When i came to the registar barbara was still very pleasant. The two of these ladys were great.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
Thank you Beaches260 for your wonderful review. We do our very best to make your stay a pleasant experience and we're please you and your daughter enjoyed your stay with us. It was a pleasure hosting you and we look forward to welcoming you back again in the future!

"Aiden Hotel"

5
User 18/10/2019

The hotel is modern and lobby is awesome. It has a bar and coffee shop onsite. The pool is nice as well. The rooms are spacious and the design is light and airy. We stayed with four to a room and did not feel crowed. The bathrooms are new and beds comfortable. I will definitely stay again!

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
falves499, thank you for making the Aiden by Best Western @ Cape Point a part of your travel plans. We are thrilled to read you and your family had a nice stay and that you liked all aspects of our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you back.

"Lovely Stay - Good Location on Cape Cod"

5
debrajean777, Kansas City, Kansas 17/10/2019

Nice accomodations for a stay on Cape Cod. Central location near to dining, shopping, and a short distance from the ocean. Recently updated interior. A cafe on-site that offered a nice breakfast at a reasonable price. Friendly staff at the front desk, and cafe. I usually visit Cape Cod in the summer, but have found Autumn to be a beautiful time on the Cape as well.

Jerre L, Reputation Management at Aiden by Best Western @ Cape Point, responded to this review
debrakyle777, thank you for making the Aiden by Best Western @ Cape Point a part of your travel plans. We are thrilled to read you had a nice stay and that you liked all aspects of our hotel, the surrounding area along with your nice breakfast and reasonable price. Your review means the world to us! Thanks again and we look forward to welcoming you back.

"A Refreshing Take on Cape Cod Hotel Amenities and Staff"

5
jb34r5e, Evergreen, Colorado 04/10/2019

I stayed here for a few nights during a visit to Cape Cod this past summer. I enjoyed the small attention to detail throughout, the cafe and the wonderful staff there. My experience with Barbara in the cafe left me feeling like I had to write a review. She was very warm and inviting during my stay while I worked from my laptop there and left me feeling with a supreme sense of customer service and satisfaction. Aiden is lucky to have her and the other staff members I had the pleasure of interacting with. You won't regret your stay here!

"Wonderful Hotel"

5
User 30/09/2019

We went on a family trip to Cape Cod and stayed at Aiden by Best Western. It was one of the nicest hotels we have stayed at in a long time. The staff was very friendly and accommodating. The rooms were very clean and the lobby was very welcoming.

"Wonderful Family Getaway to the Cape!"

5
gwoods1117, Windsor, Connecticut 28/09/2019

We had a wonderful time at Aiden by Best Western @ Cape Point! We were there for a few days...my family along with my mother and we had a great time... The Manager Frankie was incredible and really took care of us! He made sure we were had everything we needed...he was very accomodating...he made us feel like we were special valued customers... And the hotel is all renovated and beautiful! We'll definitely stay there again! Fabulous time!! made surehe renovations to the hotel are so beautiful!

"A 3 day reset"

5
John C, Bellingham, Massachusetts, United States 28/09/2019

From check in to check out no problems what so ever. My hat and 2 thumbs up go out to Claudia, she funny, personable and really made us feel at home...Great choice that she is the Front end person who checked us in. The pools great. The rooms are perfect and the pillow top bed is awesome.

"Vacation"

5
User 26/09/2019

Barbara was very friendly and attentive.she was always so uplifting in the early morning hours. A beautiful way to start the day. The cafe is an amazing little perk to the establishment. We will return.

"♥️♥️"

5
User 24/09/2019

The women in the cafe are AMAZING ( Brenda & Ruth ) They make you feel at home. They go out their way to accommodate you ♥️. Their absolutely amazing ‼️ They are by far the friendliest people I've met out here on my vacation ♥️

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your comments, our staff is trained to make everyone feel valued and we make every attempt to exceed guest expectations - We look forward to your return visit

"Fabulous Service- sparkling!"

5
User 22/09/2019

Cape Point has had a total redo, as an Aiden boutique brand of Best Western. Completely modernized rooms, lobby, bar, pool, and wonderful service. The desk staff and bartender were delightful. The beds were very comfortable, and everything was great.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Colleen for your review - We opened on July 3, 2019 and everything is brand new - I'm glad the staff were attentive, and we look forward to seeing you again soon!

"Great stay"

5
oreokirby, Hooksett, New Hampshire 22/09/2019

Great stay at this newly remodeled hotel at the cape. The rooms were spacious and clean. The staff was friendly and attentive. I loved the on site cafe food was great and staff couldn't do enough for us. Would recommend this place to anyone as I am certain we will be back.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thanks very much for your wonderful review, our 116 rooms have been completely re-done for our opening in July of this year - Both Aiden's Cafe and Aiden's Table have been receiving rave reviews - We look forward to your return visit

"Customer Service at its best. Top, top notch!!!"

5
Linda S, North Easton, Massachusetts 19/09/2019

From the time I walked in the door till I left, the customer service was superior. Upon my arrival, the Manager Brian greeted me and remembered my name from phone calls and texts prior to their opening. I was able to check in a little bit early, but was prepared to just hang out. The lobby is absolutely stunning with a bar and dining area with very modern decor. Next to the front desk is a mini-store with many items. The front desk staff are very helpful and take their time with you, not rushed at all. There is also a breakfast/coffee shop off the lobby which is open until 4 pm when the restaurant opens. Had a coffee and breakfast sandwich. Their staff was very welcoming and friendly. I got acquainted with the bartender, Alexis, and she makes great drinks. She is an expert in taking care of her patrons. When faced with being both the bartender and waitress one night, she handled it with style. A real firecracker and asset to the hotel. The dinner menu is wonderful, and I really enjoyed my dinner of steak tips, sweet potatoes and a confetti couscous with mini diced vegetables. It was all delicious. One customer asked if he could order an off menu choice - a grilled cheese for his child. The chef that night (not the usual one) did not know what it was. Alexis explained, but then scooted to the breakfast restaurant to get the fixings, and went into the kitchen and cooked it herself. She really knows how to please her customers. Here, everything is cooked from scratch.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Linda, it was so nice meeting you and happy you had a great stay - Aiden's Table has a wide array of offerings from steak, seafood, vegetarian as well as gluten free options - Please come see us again soon

"Fabulous stay at the new Aiden by Best Western @ Cape Point"

5
KitKatK, Deptford, New Jersey 16/09/2019

Everything about our weekend stay at the new Aiden by Best Western @ Cape Point was wonderful - from our warm welcome from Claudia at the front desk, to attentive service in the bar/dining room from Alexis and two absolutely delicious dinners made by Chef Kendra. The ambiance is inviting and convivial, the pool was relaxing and fun, our room was stylish and comfortable. I'd highly recommend a stay in this well-appointed, well-located new establishment.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your detailed review, I've passed your comments on to both Alexis and Kendra - Please come back and see us again soon

"Great Stay!!"

5
User 16/09/2019

Great place to stay. Clean, staff very helpful. Location convenient to restaurants and 5 minutes to Hyannis. Good restaurants nearby. Stay in the upstairs units as there was some noise from people walking down the stairs over our room. Otherwise, no complaints!!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Shannon, I'm glad the staff was helpful and you had a wonderful stay!

"Weekend away"

4
User 16/09/2019

Stayed at this property over the past weekend. Lovely renovated hotel. Rooms were large, pool area great. Didn't eat at the restaurant or have a drink at the bar but nice setup. Employees all friendly. Very quiet. Was happy with the stay overall and would stay again however there were a few disappointments. Not enough to dampen the weekend however, I booked a king suite and was given a room with 2 queens. There is no fridge in the room so don't plan on saving leftovers, no lock on bathroom door which doesn't quite close tight as it is a sliding bard type door, room door doesn't close on its on so check it when you are leaving, no hairdryer and shower water was only lukewarm. Also found it odd that the window sliders were fully operational, no safeguard here for children. Overall nice stay despite those few minor negatives.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Cindy for your review. We're happy you enjoyed your stay and appreciate your feedback, it allows us to focus on what needs to be done to ensure guests expectations are exceeded. We look forward to seeing you again

"A clean,quiet room for a reasonable price"

5
User 15/09/2019

We stayed here for a Saturday night stay. The check-in was fast and Claudia was very helpful getting us oriented in the hotel and recommend area beaches, etc. The room was very clean and the beds and bedding very comfortable. Our room was on the second floor thus no issues with hearing people above us. The room only had a shower which I actually prefer, but the water pressure could have been a bit better. The kids enjoyed the pool and the small gym. Although recommend the hotel, would not recommend Aiden's Kitchen unless you really don't want to leave but stay-in. Food was okay, but not great (i.e. hummus platter had veggies that passed their prime a few days prior). Note: The control for the AC/heat is on the wall. The controls on the unit itself do not work. Recommendation: Become a Best Western Rewards member and book directly with them (online / by phone). Our room was about $20 less per night booking this way than if we had booked through a hotel search site.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Katja for your detailed review. We're happy you had a quick check in and that your room was quiet and comfortable. We look forward to seeing you again soon

"great customer service!"

5
User 09/09/2019

We had an awesome check in staff (Claudia) who helped us thru the Hurricane Dorian weekend. Had a small issue with our room thermostat and shower and she quickly relocated us to another room. Offered advice on places to visit and restaurants,which were all excellent. she even let my husband eat half of the candy dish at the front desk lol. Brand new facility,excellent value , will stay here again.

"Cape Cod Visit"

5
SeasonedTraveler4029, Lawrence, Massachusetts 08/09/2019

We visited Aiden Best Western Hotel on our recent visit to Cape Cod. The hotel was recently renovated (July 2019). The rooms we stayed in were completely redone. We were impressed in the decor. The place was very clean. All the furniture was new both in the rooms and main areas. The staff was very attentive to our needs. The price was very reasonable. If we are in that area again, we would definitely consider staying there.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your review I'm glad you found the staff helpful and the rooms clean. We are open year round, and we'll look forward to seeing you again this fall

"Stay here!"

5
51melissal, Plainview, New York 28/08/2019

A beautiful, clean, bright hotel where the staff is friendly, the sheets and rooms are clean, and you feel that you're in an upscale place! After we had problems at another local hotel, we came here and met with the manager, Ryan, who was understanding, accommodating and helped us to really start our vacation over on a great note. Though no breakfast is included, the cafe there looks like a Starbucks and has breakfast items. My kids LOVED swimming in the pool which was open till 10 pm or 11 pm depending on the night. I used the fitness room - there are a few weights, 2 treadmills, bike, elliptical. Our friend ordered drinks from the bar/restaurant. A nice touch were little games in the lobby to sit and play - Checkers/Chess. Definitely recommend!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Melissa for your detailed review - We are glad that you had a great experience, our staff is dedicated to make sure we exceed your expectations. Our Cafe is open daily at 6AM, and Aiden's Table is open for dinner and cocktails daily at 4PM. We look forward to your return visit.

"Excellent Accommodations!"

5
250donnad, Barre, Vermont 26/08/2019

Everything was exceptional from the moment we arrived! The staff couldn't have been more warmer or more helpful, they were truly accommodating to all of our requests. The rooms were gorgeous and the beds so comfortable, you hate to get up in the morning. We loved the restaurant, we tried many of the items. Chef Kendra did an amazing job with the menu. Clam chowder was excellent! We look forward to future visits!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your review, Chef Kendra has been getting rave reviews at Aiden's Table, next time try her Lobster Bisque! We look forward to your return visit

"A family stop over"

5
Heidi M, Somers, Connecticut 21/08/2019

We stayed at the Aiden the night before we caught the ferry to Nantucket. This is a new hotel, opened in July. The rooms were clean, trendy and brand new. The bar was accomodating and they gave us free apps to try. The apps were great. Very fresh and tasty. There is an indoor pool and the outdoor pool is in the works. We didn't go to the beach but it is within walking distance.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Heidi for your review - We're happy you had a good experience and were able to sample all we have to offer! We look forward to your return visit

"Rich A."

3
User 21/08/2019

BEAUTIFUL HOTEL BUT... Our family stayed at this hotel over another because of the new renovations and wanted to try somewhere new. When we arrived we noticed the place was very clean and modern however there were a few things that we were very disappointed in during our stay. We were told ahead of time there was no outdoor pool but the indoor was up and running. That did not work out for us - the indoor pool was closed 3 out of the 4 days we were there and I got 2 different stories on why. The electrical outlet by the sink was not functioning which they knew about ahead of time but still gave us the room. The room was not cleaned one of the days and the WiFi in the hotel room itself was nonexistent. I had to sit in the lobby to receive a connection so I could complete some work that I needed to get done. Also, they need to figure out something with the bathroom door. Beautiful barn door style door but no way to lock it for privacy. Overall, a very nice, clean and friendly hotel but I felt very disappointed in those things especially the pool not being available for our kids.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your review Rich -I apologize for the issues with the indoor pool, they have since been resolved. I'm happy you found the hotel clean and friendly, and hope that you'd be willing to try us again - Please reach out to me directly and afford me the opportunity to make it right

"Great stay! "

4
Katie746, Wakefield, Massachusetts 18/08/2019

We had been in the cape on a family vacation for several days but were looking to extend for one night for a quiet evening just the two of us before heading home. We found this hotel online and it was a little pricey but fairly reasonable compared to some other places in the area!!! We arrived at 3pm for check in and were thrilled with how beautiful and calming the hotel looked. Perfect for our relaxing night! At check in there was some confusion about the room we had booked and it initially looked like we might need to have a queen bed instead of the king we booked. However they told us if we were willing to wait a few minutes they could get a king room ready. Perfect! We got to the room and it was clean and comfortable. The barn door on the bathroom that some other people mentioned was a little odd but whatever. We had been hoping to go in the outdoor pool but hadn't read the website closely to realize it was closed. We went to the indoor pool instead and enjoyed it very much! Would have loved a hot tub too but oh well. Plenty of restaurants and entertainment right nearby. Had a great evening w dinner @ diparma and a round of mini golf nearby. The little store in the lobby was great for some snacks! Had an excellent night sleep and woke up refreshed and ready to go home! Highly recommend.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Katie for your wonderful review - We're so happy that you enjoyed your visit - Next time please visit Aiden's Table for Kendra's Famous Clam Chowder -

"The Reports of Cape Point Motel's Demise Have Been Greatly Exaggerated"

5
16Gosnold02, Chicopee, Massachusetts 18/08/2019

Planning our annual quick-hitting mini-vaca to the Cape, I definitely was up against it knowing that our go-to place to stay was in the process of being refurbished/renovated/demolished/rebuilt - take your pick....the Fam can get somewhat prickly if things don't perfectly fall into place, so I kept the lack of a place to stay at night on the DL - as I sweated out searching on TripAdvisor for other motels.... Then, out of the fog and darkness of the internet, the somewhat-wordy reference to an Aiden by Best Western at Cape Point appeared.... could it be the return of our favorite place to stay? This, in fact, was the return of the Cape Point - still very reasonably priced - always a plus with my wife...just with that new motel smell... strip lighting and photo-image wallpaper of the Sagamore Bridge...talk about getting the Fam all fired-up about the Cape.... the mattresses were fabulous - nice and firm.... we have been staying here since my daughters were young, so even they noticed all the changes -cleaner, fresher, brighter, everything new... air condition was so much better - setting temperature was not complex and the fact that it ran so quiet.... The motel is a great place, but we didn't spend too much there...just to put our heads down at night.. the place was quiet at night - the indoor and outdoor swimming pools were closed ... that would have been a problem when the girls were younger, but this year it was a minor hiccup...also, we got a wake up call at 7AM which we didn't request...very minor things... We had a fabulous three days on the Cape...Seagull Beach- thanks to prior reviewer's comment, White Crest Beach, old graveyards, the Lobster Boat, Arnold's Lobster and Clam Bar, Mayflower Beach, Lil Caboose Ice Cream, wifey hit for 500 on a scratch ticket at Citgo in Sandwich... yeah, the normally finicky Fam was again warm and fuzzy after our annual Cape Cod trek.... Aiden by Best Western at Cape Point provided a terrific base camp for our memorable trip...we will be back!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you very much for your detailed review - The hotel has been completed renovated, and the indoor pool has re-opened - So sorry for the error with the wake up call, please feel free to reach out to me directly if your plans bring you back to Cape Cod

"Great hotel and friendly helpful staff."

5
Glenn W, Scotia, New York 07/08/2019

Really enjoyed everything about our stay. The outdoor pool was still closed (being refurbished) but I was aware of that when I booked. The indoor pool is fantastic. Nice clean area, well heated but not too warm. Bathroom and shower facilities right there, and you can walk from your room to the pool without having to go outdoors. The room itself was freshly refurbished as well. Beds were really comfy and the AC worked great. There is a barn door for the bathroom which looks great, but does prohibit privacy a bit, thankfully a bathroom in the lobby was available for a bit more privacy. Refrigerators weren't installed in the rooms yet. We had a medicine for our daughter that needed to be kept cool. They kept it at the front desk in a fridge for us, when I went to get it, they told me the refrigerators had just been delivered and brought a brand new one immediately to our room, fantastic customer service. We had a breakfast at the little cafe and it was a big step up from Dunkin Donuts (which is right next door BTW). We also had an early dinner at Aiden's Table (restaurant in the lobby) and Kendra made us some fantastic food. If you like bacon try the chowder, it's to die for. My biggest fear is that this place is so nice compared to the motels nearby it might be too expensive for us on our next visit. It's such a nice upgrade over the motels though in every way. Really made a relaxing, wonderful trip to the cape. BTW, seagull beach is appx 1 mile away, short trip....and lots of great food nearby.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Glenn for your wonderful review - I'm glad you found the staff helpful, and Kendra's chowder is the best! We look forward to your return visit, next time try Kendra's Lobster Bisque!!

"Fun on Cape Cod"

4
User 07/08/2019

The Best Western in W. Yarmouth was just re-done. It is beyond clean and very modern now. The restaurant was not very good but the staff there was beyond nice. The pool area was clean and the shower by the pool were great to rinse off in. The rooms were clean but without refrigerators but we were told the rooms will be getting them. We loved staying there and will do it again. It just re-opened so they are ironing out things but all in all I would suggest anyone staying there. It was really nice, really clean, reasonable priced and staff was awesome.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Sharon for your review - We did just start installing mini-fridges in all the rooms - I'm glad your found the staff helpful and engaging, as we look forward to your return visit.

"Nice room but they need to work out issues"

4
garrahyd, New York City, New York 06/08/2019

Room is beautiful and clean. So far, there are numerous issues that I am surprised to see at a newly renovated hotel. First. There is no closet! Coming for 5 days with 3 people and only an area with a few hooks that hit up against an ironing board. I am attaching photos. Also, the BIG issue is the bathroom door! It slides closed. No lock. AND IT IS NOT PRIVATE! There is a gap of about one inch where you can see out and anyone can see in! See pictures. I read this in an earlier post and figured it was a one room issue. NOPE! It's a design problem. Unacceptable! Last, the hotel is long and the key to get in from outside is out of order? So we walk! It didn't help that first our keys didn't work. Then they gave someone else our room keys so we had a stranger walk in. Then we came back at night and once again our keys didn't work. It's only the first day! I will edit this post if more stuff happens that needs to be mentioned.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your comments - It was nice speaking with you and listening to your concerns. Feedback from guests is the best way to identify problems and find solutions to them. We hope you will consider trying us again.

"A great addition to the area"

5
RtravelerNY, New York City, New York 01/08/2019

I truly hope the Aiden concept takes off and continues to grow The rooms were spacious and clean and the bar and lounge area downstairs was huge Needs more atmosphere and decor but-that will come with time Also the bar area could be open until at least 11! A wonderful stay

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for taking the time to leave a review, it's feedback such as yours that helps us make improvements and give guests an experience that exceeds their expectations. We hope you return soon!

"Newly opened "

5
probiotics, Albany, New York 24/07/2019

Glad I booked here for an unexpected family getaway at Cape Cod. Very nice, clean and comfy room although we're expecting a fridge in the room (per website amenities) but unfortunately there's none and it's ok because we only stayed overnight. The indoor pool is clean and new. The lobby is modernized. Staff was very nice and accommodating. Only few minutes drive to Seagull beach and very close to Cape Cod Inflatable Waterpark. Will definitely stay here again in the future!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your positive comments. I apologize for the confusion regarding the fridge, they have been ordered and should be installed very shortly We have a great location, close to almost everything. We look forward to seeing you again soon

"Friendly excursion"

5
User 24/07/2019

Spent a couple days with friends over last weekend, every staff person we met was so friendly and cordial. We spent a couple hours knitting in the comfortable lobby and felt right at home. The staff interacted with us and made us feel like family. Truly a great place to stay, clean rooms, restaurant, cafe, free WiFi, indoor and soon to have outdoor pool. We hated to leave LOL. We certainly will return in the near future. Hope everyone is ok after yesterday's tornado. Please give kudos to your staff

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thanks very much for your wonderful review I'm so happy you found the staff helpful and engaging. We look forward to seeing you again

"2019 NGX Ride for The Fallen"

5
Patsy837, Massachusetts 23/07/2019

My dearest friends joined me for the 10th Anniversary of my nephews death in Yarmouth MA. The staff at Aiden by Best Western were truly undeniably amazing! So friendly, cordial, and always smiled which helped us feel so welcomed. We will be booking a knitting weekend this Fall and will totally be staying here. This brand new hotel is beautiful! Be sure to book soon!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your wonderful review. It was a pleasure meeting and chatting with you and we look forward to seeing your group this fall. Brian Beardsley/ General Manager

"What a place! "

5
ColleenSandals, rhode island 19/07/2019

I can't even put into words from the moment we stepped in to the goodbyes, it was a dream. I've stayed at many hotels in my life and this is in my top two. Our room was so comfy it was hard to get up each morning. We even stayed an extra night on our vacation! It's the old Cape Point Hotel now sold and totally refurbished by the Best Western group. A five star hotel and a five star staff with a great bar to get a drink and delicious food. We had most of the apps over the few days and some of the best food I have ever tasted. The ladies behind the bar were the nicest around. For those of you skeptic to try, it is without a doubt the best hotel there hands down. Try it, you'll like it. And all those smiles and acknowledgments, make you feel so special. See you soon my friends!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Colleen for your wonderful review. We're glad you enjoyed your stay and the great menu that Aiden's Table has to offer. We look forward to your return visit.

"Amazing service"

5
User 16/07/2019

My family and I were so excited to try out this hotel. We came up to the cape on Saturday the 13th and just by chance drove by and saw the open flags and thought we would check it out. When I walked in and saw the lobby!! I was in shock!! It is something unlike anything else on the cape. It's gigantic, super trendy, clean with two restaurants and a bar all in the lobby. My kids jaws dropped to the floor and begged us to stay here. Check in was awesome, Frankie the front desk agent told us that they were sold out for the night. Needless to say we all got a look of disappointment on our faces. Just as we were leaving he stopped us and said to give him a minute. He dashed around the corner and finally came back with great news. He somehow managed to open up a room for us. The room was so chic and fun with two queen beds and a pull out sofa! My husband needed to iron some things but we couldn't find one, so we called down to the desk late that night and they said it would be right up. 1 minute later Frankie brought us everything we needed and even a sowing kit. Highly recommend. Amazing service.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thanks so much for your review, we appreciate your comments and so glad that you enjoyed your stay, and that the staff was attentive to all your needs. We look forward to seeing you again soon.

"July 4th"

5
User 15/07/2019

Our stay was remarkable! Everyone was so pleasant. Everything is brand new and wonderful. I had to hop on my laptop to get some work done and there was high speed internet (plus if you work remotely). They even have a cafe and bar! My cousin also stayed at the same hotel but unfortunately her husband was sick the second they checked in.. She couldn't stay another night because they brought him to the ER. The management team were very understanding that they refunded her money back for the days that she had reserved. Such great people! Def. coming back. I have been going to the cape point (Aiden by Best Western) since i was 4 years old.. I LOVE what they have done to it! If you love the cape go stay there! Very modern <3

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you Dina for your wonderful review. I hope your cousin's husband is feeling better and we all look forward to seeing you again! Brian Beardsley / General Manager

"Lots of Bugs"

2
User 13/07/2019

Nicely updated hotel though my room came with a lot of different type of bugs. Stink bugs, moths, spiders, and beetles. Check your bed before you go to sleep we found a bug right under the pillows about 5 minutes ago which prompted me to write this review.

"Best Hotel Experience EVER"

5
User 13/07/2019

This is a new hotel and the staff couldn't be nicer!!! It is beautifully decorated and the rooms are super nice and extremely clean!!! Don't bother looking at other places.... book this - you won't be disappointed!!!

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your wonderful review - We appreciate your comments and will pass along them along to our staff. They work very hard to make exceed every guests expectations. We look forward to seeing you again.

"Must Stay Hotel!"

5
FPOINTSGM, Wakefield, Massachusetts 12/07/2019

Great staff. The restaurant is not a typical Cape eatery. The food is really well thought out and flavorful. Infused with layers. I can appreciate that. General Manger in the lobby greeting guests was a nice touch. Room is new and comfortable. Nicely done! Cafe with real deal espresso maker made mornings in Yarmouth even better! Really warm staff. We loved it here and can't wait to return.

GeneralManager476, General Manager at Aiden by Best Western @ Cape Point, responded to this review
Thank you for your kind words not only about the restaurant but also the staff. We pride ourselves on going above and beyond to make each guest feel like a valued traveler. The espresso machine has been a big success and is getting lots of positive feedback We look forward to seeing you again

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