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Codice vantaggio


Surrey, Canada






2  Adulti0   Bambino

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Codice vantaggio

Best Western Hotel Peace Arch Inn, Surrey

2293 King George Boulevard, V4A 5A4, Surrey, Canada - Vedi su una mappa
Best Western Peace Arch Inn - Area esterna Il Best Western Peace Arch Inn è situato nel centro di Surrey. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

A cosa serve un meraviglioso hotel a Surrey, se non può anche vantare prezzi imbattibili, senza supplementi nascosti e una posizione ottimale?Questo hotel di Surrey offre agli ospiti tutto il necessario per trascorrere un soggiorno rilassante e immerso nel lusso. Gli altri hotel di Surrey non possono competere con il nostro servizio impeccabile, la qualità eccellente e la migliore posizione in città. Siamo vicini al confine, quindi se pensavi di "passare al di là" non dovrai andare lontano per trovare l'ingresso al territorio straniero. Siamo situati nel cuore del turismo internazionale.Gli hotel di Surrey si distinguono tutti per diversi dettagli, ma questo BEST WESTERN nella zona meridionale di Surrey batte tutti i concorrenti. Dove altro puoi trovare delle sistemazioni di tale livello a queste tariffe? Non perderti la nostra famosa colazione continentale gratuita. Un'offerta giornaliera che include pancake caldi, pasticcini a volontà, cereali caldi e freddi, yogurt, frutta fresca, caffè 100% qualità arabica e succhi di frutta freddi.Se sai scegliere bene, potrai soggiornare a Surrey senza spendere troppo. Fa' la scelta giusta e prenota una camera in questo spazioso hotel di Surrey. La nostra comoda posizione è vicina alle squadre sportive, quindi sarà facile assistere a qualche partita. Qui il calcio è lo sport principe, ma ci sono molti altri eventi sportivi organizzati durante tutto l'anno.Crescent Beach è un'altra meta da non perdere, se ti senti in vena di cavalcare l'onda. I viaggiatori d'affari apprezzano soprattutto il servizio eccellente e l'alto profilo della proprietà. Questo hotel di Surrey ospita regolarmente i dipendenti di Cora Franchise Group, Loblaw, Ministry of Children and Family Development e Walmart® Canada. Chi hadetto che non si può coniugare il dovere con il piacere?Scopri tutte le sorprese che ti aspettano in questo hotel di Surrey. La città ha molti negozi e ristoranti raffinati. Le attrazioni culturali sono una delle principali occasioni di svago. Che cosa prevede il tuo itinerario?Prenota un soggiorno fantastico al Best Western® Peace Arch Inn e preparati al relax!

Best Western

Hotel Peace Arch Inn




i vantaggi dell'hotel

  • Colazione gratuita
    Colazione gratuita
  • Sono disponibili idromassaggio in camera separato dalla vasca da bagno o vasca e da bagno combinata ad idromassaggio per due persone
    Sono disponibili idromassaggio in camera separato dalla vasca da bagno o vasca e da bagno combinata ad idromassaggio per due persone
  • Piscina
  • Hotel dotato di aria condizionata
    Hotel dotato di aria condizionata
  • Reception 24 ore su 24
    Reception 24 ore su 24
  • Bagno turco a vapore/Sauna
    Bagno turco a vapore/Sauna
  • Centro fitness/Centro benessere
    Centro fitness/Centro benessere
  • Personale multilingue
    Personale multilingue
  • Lavanderia a secco
    Lavanderia a secco
più info vedi meno

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Certificate of Excellence 2019
Basato sul parere di 405 viaggiatori
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Qualità del sonno

"pool was being used for swim lessons, we were relegated to a little corner of it."

scottycabc, Salmon Arm, Canada 05/02/2023

Internet did not work in room and the pool was being used for swimming lessons, we had to stay at the far end behind a rope. We went specifically to play in a pool. Only 3 of the jets in the hot tub worked and the light was burnt out in the sauna,

"Not the best..."

MichKatMac, Canada 28/01/2023

Not the best Best Western I have stayed at. This hotel is still undergoing construction, so it was not the cleanest environment to sleep in. And unfortunately, there were people smoking in the adjoining room, so there was that to endure. The bed was okay; the pillows were not very comfortable. I'm also not certain how safe the area of this hotel is at night. I felt very uncomfortable walking from my car at the back of the hotel to the lobby, and there were some questionable individuals in the lobby itself, which surprised me because $194/night with tax is nothing to sneeze at.

"How is this even a Best Western"

wkndtraveller, Maple Ridge 23/01/2023

This hotel makes us question staying at Best Western's in the future. It appears that the hotel started renovations and ran out of money. There are no baseboards in the hallways, wires hanging down from ceilings, painters tape on the sprinkler head, etc. We were in a room that had an adjoining door to a different room and there was at least an inch gap under both doors. This meant we could hear every noise from the room next to us - very unnerving. There should at least be weatherstripping on the bottom or something. What was intended to be a romantic night away without our kids ended up being a night without sleep because the people in the room next to us had screaming kids and there was nothing to prevent the sound from entering our room. Questionable cleanliness. No hot water. This may be the worst hotel we have ever stayed at (and we've stayed at some pretty bad ones).

"Never stay here"

A2651PBrichardb, Calgary, Canada 22/01/2023

Noisy floor above with no carpet. Room not restocked after first night ( sugar, coffee whitener, toilet paper ) Card keys need to be recharged every night. Waited at front desk for 30mins no one showed up. Called front desk for toilet paper, phone rang for 20 odd rings finally someone answered and said he was at work and will bring to me soon. Never showed up!!!


Russ R, Calgary, Canada 19/01/2023

Drugged out homeless laying and dreaming on floor in the lobby, checking in aat 11:30 pm tired, tv not working, desk phone not working, internet not working. Promised to rectify in a.m. but was not, returned next evening same thing. Did not relax for entire stay. Effort made to appease sadly to cheap to just say sorry, there will be no charge. Please give us another chance to meet your expectations and an additional discount for you if you do return.

"Average motel/hotel"

User 12/01/2023

A kind of average place with small room. After arrival for 2 nights, elevator broke down and could not be fixed in a timely manner. Asked for adjustment on rate and was refused because we had already received a standard discount. So the manager made no allowance for difficulty of schlepping our luggage down narrow stairway.

"Worst Hotel experience I've ever had."

bubbly76, North Vancouver, Canada 07/01/2023

The walls were falling apart. Or had fallen apart and they just decided to not repair them. The bedside lamp didn't work. The pool was hosting swimming lessons so we felt like intruders, the hot tub had some gross slimy film, some breakfast items were not available, even tho they pretended to be, I was woken early by grinding metal cuz my room overlooked a commercial truck metal grinding place, I have never been so disappointed by a hotel stay before.

"Great location and staff"

baldeepsinghpann2023, Toronto, Canada 05/01/2023

Great staff and location helped me alot with my questions. Housekeeping dis a great job. Breakfast guy was amazing so friendly and maintained the area very well. Breakfast was great lot of options. Will love to stay here again

"Needs work."

User 27/12/2022

Parking lot not cleared of ice, with rain on top it was a skating rink. Mentioned dangerous conditions to desk staff twice, nothing done. Room small, dated and depressing decor, cracked window. Mold in bathroom. No body wash in dispenser in shower. Bed comfortable, wifi good. Breakfast okay, soggy potato patties and greasy sausages but reasonable selection of other goods. Good location for an overnight stop but wouldn't recommend for extended stay.


User 25/12/2022

Very welcoming staff members, I personally loved the room without the carpet, room was clean and service was great. Few minutes from the shopping centre. Good location. We would recommend and will there again.

"Accommodating and friendly staff."

User 27/11/2022

I would recommend here. Professional, friendly, kind, helpful, staff. Always smiley and willing to help. ( Harsher? ) the front end staff were a pleasure to work with. They take pride in their jobs and were extremely hospitable.

"Fine for overnight stay"

User 19/11/2022

The staff were very friendly. The building is a bit dated but they are working on fixing it up. It was a reasonable price compared to other hotels in the area. The breakfast was good. It was nice that parking was included. That is a big plus for us.

"Great experience"

User 13/11/2022

The staff were so helpful, pleasant and friendly. The breakfast was great and the room was very nice and clean! Everytime I'm in town I stay here and I have been more than satisfied everytime. I've had the pleasure of dealing with a lot of the staff and they have all been great to deal with.

"Great and affordable accommodation. Staff was too helpful and the breakfast service was excellent and room was clean"

User 05/11/2022

The overall stay was amazing, the room was clean and the staff was helpful the checkin and checkout was easy and i fid breakfast and that was great and there were a lot of options in the breakfast too Thanks

"A little gem"

Viking46, Parksville BC 24/10/2022

Clean room but hallways under renovation. Breakfast room tucked in the basement beside the cleaning storage room. BUT - the breakfast was well arranged with eggs, sausage disks, potatoes waffles, toast HOT coffee, and baked goods. Clean, clean, clean - in the room and in the breakfast area. The lobby was very relaxing with complimentary coffee available - which we used while waiting for our ride.

"Comfortable and clean"

User 19/10/2022

Front desk staff are helpful and efficient, coffee and tea available in lobby which is nice. Rooms are very comfortable and clean. I havent yet tried their breakfast so I cannot comment on this. Easy access to freeway

"Best western hotel"

Reiciel06, Port Alberni, Canada 22/09/2022

Had a nice visit., very clean., stuff are friendly... they were helpful and letting know the place since im not from surrey. The breakfast was amazing... the value for the money is all worth it. I will definitely stay here again in the future...


Cheryl T, West Kelowna, Canada 16/09/2022

This Best Western is consistent with the standards of the Best Western policies. Always clean, comfortable and welcoming. Great location in White Rock, close to the beach and shopping. The staff are very pleasant and helpful.

"Great location and clean modern rooms!"

User 09/09/2022

Was great location, friendly professional staff. Clean modern rooms. Breakfast was perfect for all dietary needs. Had "Gluten Free" options for myself and the most fantastic pancake maker for my husband's breakfast.

"Best Western Peace Arch"

User 02/09/2022

Small hotel, breakfast was disapointing. There is a tool/equipment rental place right next door, if you are a light sleeper, request on the other side of the building. the hotel seemed to be in the middle of some renovations. the pool was very very cloudy, we brought this up with the front desk and they said someone was taking care of it and it would be fixed the next day as well as the hot tub. we stayed for 3 nights, and couldnt use the hotel hot tub as it was waiting for someone to come clean it the whole time.

"Do not go with kids if you want to swim"

Acr1987, Prince George, Canada 18/08/2022

If you are travelling with young kids that love to swim in the pool, DO NOT BOOK here. As the had swimming lessons going on while we were there. We did not know about this when we booked. Our son loves to swim so he was so excited, but when he went to the pool to go swimming we saw there was swimming lessons and our son was too intimidated/scared to go into the pool because of the swimming lessons. We tried to go swimming but we had to wait until they finished all the lessons which was at 8:30pm! which then pushed our sons bedtime routine much later! The person at the food area was great at keeping it well stocked up.

"I would highly recommend this place . Everything was very nice"

User 09/08/2022

Very nice place I would highly recommend to this place. Everything was well organized and friendly staff .overall my experience was very good .there the room was very clean felt very fresh overall had great service

"Surrey Get Away!"

Explore65578996523, Thompson, Canada 16/07/2022

The hotel's location was close to shopping and fast food restaurants. However, the hotel is under construction of upgrading their hotel appearance inside. The first floor is completed, I assume but we stayed on the third floor. It is going to be a beautiful hotel once completed.

"Visit Surrey"

User 11/07/2022

Ten out of ten from the time we walked in dealing with the staff at all level a we where extremely impress at all time during our two day stay rooms clean and cleaning staff where friendly and extremely polite

"Under renovation, still full price"

User 19/06/2022

This hotel was, to say the least, very underwhelming. The pool was tiny and we only had access to a very small portion due to swimming lessons. There were obvious renovations happening, and the room price was astronomical. The breakfast the next day was comprised of soggy hash browns, cold sausages, and discoloured boiled eggs. Not worth the money I paid, by any stretch of the imagination.

"Glad it's being renovated"

spenceja74, Vancouver, Canada 24/05/2022

I am glad the hotel is being renovated as the rooms are definitely not clean. It would have been nice to know that the hotel was being renovated before booking. The manager Sav was very nice and tried to help in any way.

"Beware! Terrible & construction"

User 23/05/2022

We booked here for the May long weekend for $325/night. Were given a $60 room on the 2nd floor. Construction on the whole floor and 2 large barking dogs. Management did nothing to help us nor refunded our money. Squeaky bed, threadbare sheets and tiny bathroom. We left after the first night. Absolutely terrible experience! Don't stay here!

"Ten Plus!"

User 27/04/2022

Booked the hotel for guests from out of the country for a family wedding. Cannot thank the management and staff here for the wonderful service they gave us. They went above and beyond in providing excellent service. I would recommend this hotel to anyone visiting Surrey, South Surrey or White Rock. The location is central and walking distance to shops and restaurants and a bus ride to the beach.

"Nice relaxing stay"

User 22/04/2022

Quiet hotel with pool and breakfast. local express bus service to Bridgeport Skytrain station. Short drive to Beaches in White Rock. Plazas and mall within walking distance. Fast food outlets and variety of restaurants nearby.

"Enjoyed our stay"

twysted2015, Kelowna, Canada 21/04/2022

Room was spotless, bed was comfortable, everything worked well, and the staff were excellent. Check in was quick and painless. Great location for us close to the soccer fields. Didn't try the pool or hut tub as we were so busy. We would stay again and probably will for our next tournament. Hallways were under renovation but they let us know ahead of time.

"Fair value. Great breakfast. But how do you like staying in a construction zone/"

NorthCountryWriter, Victoria, Canada 09/04/2022

The good: This is a moderately priced hotel and so we adjusted our expectations accordingly. The beds were fair quality. The two chairs and table were great. The staff - without exception - were cheerful and accommodating. The breakfast offered lots of variety in a modern, clean room. The bad: The room was dark. The pillows were lumpy. The bathroom was so small there was barely enough room to turn around. The toilet was low to the ground which is great for guests 5 ft tall and under. Not so good for those of us 5 ft 7 in and over. No grab rail for safety when climbing out of the slippery tub. The worst: This facility had a major flood after a pipe froze in December. All that is beyond the operators' control. BUT it's April now. Isn't it a reasonable assumption that we might have been advised that the entire facility is undergoing major construction BEFORE we arrived? The rooms aren't affected but the hallways are raw gypboard and the floors are covered with (torn - ie hard to drag suitcases over) ram board. We arrived, exhausted, after a long long day on the road. Negotiating our way through the rough hallways was not a pleasant conclusion to our day.

"Excellent value"

User 08/04/2022

The room was clean and comfortable with a Keurig, fridge and microwave. The breakfast was excellent with a good variety of food. All the staff we met were helpful and friendly. This hotel is also pet friendly.

"Quite and clean"

baldeeppannu2000, Vancouver, Canada 24/03/2022

Very clean hotel with many amenities. Enjoyed in pool and hot tub. Their breakfast have lot of options, very quite rooms. Staff was so friendly help me with local area as i was not friendly. Housekeeping staff have perfection in their work, very clean rooms. Live to stay their again

"Perfect for us"

2Nikkels, Maple Ridge District Municipality, British Columbia, Canada 13/02/2022

We were looking for a quiet little place to stay near White Rock. We booked a king room with the jacuzzi and it was perfectly set up for us. The jacuzzi fits two people perfectly. We didn't get a chance to try the breakfast but the room was spacious and the tables not crowded together. Both the front end staff when we checked in and checked out were lovely - great representatives of your brand. The hotel is in the middle of a flood restoration but this had no affect on our stay. Our ground floor corner room was at the back of the property and we heard nothing all night. No beach or mountain view here, just an efficient place to spend a quiet relaxing night for a decent price..

"Horrible hotel"

asggg13, Blaine, Washington 30/01/2022

While checking in you could there was some construction going on. There was no mention of this before booking. After the lobby all of the floors were covered in drywall dust. The room was dirty and smell like paint. The fire sprinkler still had tape on it. Bathroom smelled funky after using shower. Tried to have coffee in the morning to find out my paper cups were previously used. You could see the coffee stains in them. One side of the hotel has a heavy equipment rental place with flood lights and the other side has neon lights from a fast food place. Do not stay here!!!

"Ok hotel - under construction"

User 28/01/2022

Enter hotel was under repair!! No mention of that on check in. Also very little covid protocols or hand sanitizer. Most of.the staff didn't have barriers and did not wear masks and one was wearing a knife! Dog was allowed to stay with us.

"Great Hotel"

Gurveer95, Surrey, Canada 30/12/2021

Amazing to stay at this Hotel. I fully recommend it as the hotel is newly renovated, the staff (receptionists and housekeepers) are very kind, respectful and attentive. Always there to offer their services or to help. The rooms are nice, the breakfast is amazing as they have a large choice of different food, which are always fresh and taste amazing. In addition, the rates are also reasonable.

"Very Pleasant"

User 24/12/2021

The staff were so pleasant and amazing to deal with. The overall presentation of the hotel and room was great and for the price was such good value. The breakfast tasted great and I can definitely Baat in the future should I see a Best Western Hotel then I will try to stay there. I hope they all meet the standards of this hotel.

"Close to Us/Canada border"

regalCalgary, Calgary 02/12/2021

returning to Canada via the US -it was nice to find the hotel so close to the border-since it was dark and raining when we arrived. The room was clean and the hotel was quiet. The breakfast offered burritos , which was a nice treat-along with hard boiled eggs. Wish they would go back to having vanities in the bathroom instead of pedestal sinks. Awkward to use a curling iron.


baybee0608, Courtenay, Canada 13/11/2021

Exterior and lobby of hotel are fine but once you get in your room watch out. As soon as we entered our room, it just felt grimey and dirty. The wallpaper is peeling off of the walls and the “black out” curtains didn't close properly so we had the orange neon of the A&W next door in our room all night. That wasn't as bright as the huge gap under the door which let in the bright hall lights and also made it feel like everyone walking through the hallway were talking right in our room. That not the worst part though… the carpet right beside the bed Wreaked of urine. So bad that we smelled it all night and wouldn't step on the floor without shoes on! I do not recommend staying here and definitely do not recommend paying $160 for a gross room.

"We will be back!"

Audrey M, Oliver, Canada 23/10/2021

Great location. Easy to find and close to shopping and the highways. Staff very nice and helpful. Hotel snd rooms clean. The breakfast was perfect. Lots of options to choose from. Good coffee. We have stayed here before and will be back again!

"Be sure to Check facilities offered"

User 18/10/2021

On checking in, I was not informed that breakfast was included nor the location of the breakfast room. Wasn't until my wife advised me that it was. As to the room itself, make sure there is a shower/bath mat in the washroom. I was not provided with one and ended up taking a fall on the slippery shower floor.

"Clean and Friendly Overnight Stay"

Footprints251440, Vancouver Island, Canada 16/10/2021

Staff were very friendly, room was very clean, although bathroom sink was a bit slow to drain. Breakfast was adequate, hot choices limited to a pre-packaged breakfast burrito you heated in the microwave. Considering the current public health situation, everything seemed to be handled well. Location good, A&W next door and one block from a shopping mall. All in all, an enjoyable stay, would not hesitate to stay again if the need arose.

"Best Western Peace Arch Inn"

User 07/10/2021

Exactly as described, Breakfast included is always a great way to start the day. Ample parking, Room was ready when I checked in. Located in a nice area just a short 5 minute drive to the beach area and Canada's longest pier.

"Couples vacation"

User 17/09/2021

Hotel was very nice. Staff was very friendly and accommodating. Room was clean and spacious. Bed was very comfy. WIFI worked well. Breakfast during covid was great. Breakfast had a good selection. I would definitely stay here again and would recommend this hotel

"Poor customer service"

User 02/08/2021

Had to cancel my reservation and called before the check in time but was told I had to pay for the room that night and could not cancel ….. very poor customer service …. I stay in best westerns across Canada and never had this problem before I will be checking into other hotels from now on …. 0/5

"The pool is not really open to guests"

SethWells, White Rock, Canada 31/07/2021

Stayed here during last week of July. I lived in the area for almost 15 years so I know what the accommodation option are, and literally the only reason I chose this place was because it has a pool and I had two of my kids with me. Problem is that it's basically unavailable to guests. The hotel rents the pool for swimming lessons all day. Until 8:30pm in fact. So at any given time there will be between 3 and 5 kids in the pool having lessons. It's a very small pool. No more that 200 square feet I'd say. It's impossible for anyone else to use it. My kids tried - twice, on separate days - to swim but gave up both times and chose to wait until 8:31pm to swim rather than bumping into the kids getting lessons every 5 seconds. The were very disappointed. I brought it up with the front desk. They were showed me a live stream of the pool from the front desk. At that material moment 5 kids were sitting on the edge of the pool getting directions from their instructor before entering the water. The clerk said 'you see? The pool is available.' I am not making this up. I pointed out that I called twice before my stay to confirm that the pool was open, knowing that it had been closed for covid. That's two separate opportunities they had to say 'yes, it's open but you should know that it's being used for lessons all day.' But they did not. I asked for a discount on my room. They pointed out that I was already getting the government employee rate. Because I'm...a government employee. I said I wanted a discounted related to the misrepresentation of the pool availability. Blanks stares. If you choose your hotels based on amenities - like most parents do - heed these words and steer clear of the Peace Arch Inn.

"Best Hotel"

User 22/07/2021

It was an pleasant stay, my room was well cleaned considering the COVID 19 situation, staff was friendly and welcoming. Location is close to morgancreek sopping Center. I would be pleased to stay there and would recommend this place.

"Excellent experience"

User 21/07/2021

The way they treated us and welcomed us so good. Hospitable front desk managers. I really enjoyed staying at best western peace arch inn. Their housekeeping was so good. Everything was sanitized properly.

"Horrible Smells in Room 308"

User 18/07/2021

The first bad sign was that our room door was propped open when we arrived. The hood fan and a/c were on full blast and the fridge door and window were open. It smelled awful. I think that someone urinated all over the carpet and that something must have been rotting in the fridge. It smelled like fish sticks and urine. We were told they used a sanitizing spray and that's why the room door was propped open. When we complained, we were told they were full and that we could not be moved to a different room. The front desk person came and sprayed a scented spray on the carpet that only masked the smell of urine briefly. It was room 308. The smell of that room was absolutely disgusting and we were out of there as fast as we could this morning.

"Just okay"

Wayupnorth55, Mackenzie, Canada 08/07/2021

We stayed at this hotel for 6 nights at the beginning of July. BC just began opening up from Covid restrictions so this was a transition time. That the pool was not yet open and there was not yet a breakfast offered (bag breakfast provided) was to be expected and not a surprise. I am not sure if the lack of housekeeping was part of their Covid response but to me it was just odd. I have stayed at other hotels where they plainly stated that when you stayed multiple days there would only be linen changes after three days. To me this is quite acceptable, however, for health reasons garbage should be taken care of everyday, and coffee packs and cups replaced as well. We were told that we should just leave our garbage bags in the hall and that they didn't do housekeeping because they couldn't come in our room while we were there. We assured them that we were out of the room from 9 am to late evening everyday. I put the garbage out in the hall and it was still there the next afternoon. The next morning (day4) I reminded them again that we would be out all day and would like to have our room cleaned. Finally it was cleaned and the garbage removed. Putting dirty dishes from room service in the hallway is done in some hotels, but bags of garbage? The desk staff were always polite and friendly and there seemed to be enough staff. This hotel is relatively new, and though the rooms are not huge the facility appears well cared for. It is very conveniently located and easy to find. I would stay there again. Just hoping they are able to return to more normal hotel procedures before I do.

"Consistent good service!"

Ann J, White Rock, Canada 30/06/2021

As a former resident of the area, I can unequivocally say that this is the best place to stay in the White Rock/South Surrey area. The hotel is clean, nicely-furnished and provides friendly and efficient service. I have stayed her many times and was pleased to return after the CoVid travel restrictions. (I noticed that the property was in compliance with CoVid guidelines.)

"Pleasant Stay"

Cheryl T, Surrey, Canada 27/06/2021

Friendly helpful staff. The rooms were clean, due to Covid we had to ask for fresh towels which they brought right away. The bathroom needs a bit of updating but everything was in good working order. Beds were great!

"Excellent Stay"

User 13/06/2021

It was good experience staying at the Best Western Peace Arch Inn, room was well cleaned, front desk staff was very welcoming, good safety mesures were in place due to covid 19, we would recommend this hotel and we will come back again. Thank you for your great customer service.

"Questionable Practices"

FrankandDarla, Quesnel, Canada 21/05/2021

Posted at the check-in was a promotion for gift cards for each night staying at the hotel. When I asked about them at check-out I was told they would be e-mailed to me. Have not received any gift cards to date. I also REALLY object to paying a daily cleaning fee for travelling with a pet when the rooms are NOT cleaned daily. Upon check-in the clerk waived the fee - only charging it for one night (at that point we were to be there only two nights). We then had a change in plans and had to stay a third night - when notifying the front desk of that requirement - we were told that we could not have the same rate as the other two nights AND that we would then be charged for another cleaning fee as they could not waive it again. The clerk said we did not use the Best Western site to book - I later showed him on my phone that we HAD used the Best Western site to book - he still would not give us the same rate or waive the cleaning fee.


KimJackC, BC 27/04/2021

Where to begin? One of the worst hotels we ever stayed in. Firstly the room smelled of old cigarette smoke. Old tv's couldn't even read the numbers on the back of hockey jerseys. Very uncomfortable beds. There was a big party next to my room, I phoned to complain at 11:00 then at 12:00, finally they moved me to a new room, I had to pack up my belongings go to the front desk etc. I got maybe 3 hours sleep after working a 12 hour day and going into another 12 hour day. To wrap this up as I could go on and on I would never recommend this Best Western hotel unless you are going to party and not follow COVID rules, so dissatisfied!

"Best Western Hotel Peace Arch"

User 23/04/2021

Excellent service in these difficult times of COVID. I feel very safe in this hotel and well looked after although we can't use all services at the moment. Rooms are clean and well supplied with microwave and fridge so that one can bring their own food.

"Great Rooms and location"

pannulovepreet067, Surrey, Canada 04/04/2021

Room was so clean and sanitized and they are following the covid-19 procedures for the safety of their guests. Staff was very helpful. Great location and convenient even if you are using the public transport.

"Felt like it was under construction - poor internet - no promised continental breakfast"

User 01/04/2021

Overall disappointing although staff were friendly. Noisy room to room, poor TV and internet to the point I could not even go online to order dinner and had to hook up through my phone hotspot. Room too dark. Price was OK but I would not recommend other than it was in the location I needed

"Amenities closed, lied to about our room"

Cha5cha5cha5, White Rock, Canada 23/03/2021

The person checking us in gave us an inferior room, said the only other one was taken, then finally gave us the proper key. No breakfast. No access to pool, but some children had private swim lessons?

"No attention to detail"

calgarypat, calgary 07/01/2021

This hotel gave no indication upon booking of any services not being available. The room lacked the basic necessities to the point where things were not refilled. The electrical outlets would not hold a plug! Overall very dissatisfied

"Clean, fairly quiet stay at Peace Arch Best Western"

Ray J, Sidney 01/12/2020

The motel is easy to get to right off King George Highway just north of White Rock, BC. The people in reception area were friendly and quite willing to help, even providing us with something we had forgotten at home. The rooms were clean, recently updated, and more spacious than expected with a small table, two comfortable chairs, and two queen beds. Unfortunately many of the facilities, including the continental breakfast area were closed because of COVID-19. So we had nothing to eat other than vending machine food until we left the motel. It would have been nice, since the breakfast is normally included, to have been able to order something the night before for room service the next morning.

"Excellent hotel"

User 18/11/2020

The staff was approachable and very helpful. Check inn and check out was quick. This hotel is near perfect! Great location, attractive public rooms, comfortable and spacious bedrooms and bathrooms, attentive service, good breakfasts and probably the most comfortable bed I have ever slept in. Well done to all concerned! Excellent job guys.

"Great stay"

User 17/11/2020

very nice and clean rooms, Staff is amazing. They are also following proper sanitization and measures as of covid. great location just few minutes from the beach. quite rooms., also provide us the parking for our truck

"Peace Arch hotel"

User 31/10/2020

Clean hotel, nice service, centrally located close to the border, stores, and restaurant. The hotel has been updated but you can still see it's age. You can hear people talking in the hallway and in their rooms. The internet is slow and drops occasionally.

"Comfortable hôtel"

User 17/10/2020

Hôtel Offert breakfast when you I booked , but in reality there's was no breakfast option, not even a Breakfast bag, only coffee/tea in the lobby with fake creamer like coffee mate. No creamers or Milk. Room was average and confortable, very clean. Amenity bath product were good. . The staff were friendly.


HappyTraveller1965, Delta, Canada 27/09/2020

Rooms cramped and not enough lighting.AC unit loud and bathroom fan sounded like a prop plane starting up. We had to beg front desk staff to hold our bag while we got lunch. We were early and room wasn't ready yet. Procedures for getting fresh towels and garbage cans we're not disclosed. No shampoo in dispenser. They did upgrade us to a kitchenette. Coffee pods weren't always available and had to go to desk to get them. No mention at time of booking or check-in that no breakfast was available. That was one of the reasons I chose this place. Vending machines were supposed to accept tap/credit cards, but that was broken.


User 13/09/2020

I locked myself out of my apartment & couldn't get in until the next day, so I had to find a place to sleep. Of course I went to the BW because every time I've stayed with them in the past, I've been pleased with the service and facilities. The bed was too firm for me but I realize this is subjective. There was no guide for the TV & no way to find out what was on & which channels were available. It was hit & miss. Other than that, I was happy with my stay. It was quiet, very clean & offered everything I needed.

"Best Place to Stay in White Rock/South Surrey Area"

Ann J, White Rock, Canada 10/08/2020

I used to reside in this area and now always choose this hotel when I return to the area on business. It is well-located, clean and provides good service. Many of the rooms have been redecorated and are quite pleasant.

"Dirty and smells like smoke"

canadianworldtravelr, Victoria, Canada 08/08/2020

Not what I would expect from a Best Western OR any hotel in covid. Rooms dirty and freaked of smoke. People all around hotel smoking at doors and lurking. Didnt feel safe here but had no choice as we couldnt get a refund due to bookings. Room was sub par. Glad we arrive at all hotels with our own cleaning supplies as this one shouldnt be trusted in Covid times.


User 06/06/2020

Whoever owns this hotel is really cheap! They wanted to charge us $30 to check-out at 12pm instead of 11am! I've never heard of that before in my life. They treat their staff very poorly...My husband witnessed a manager or owner (woman, I think her name was Jazz) ripping into staff on the couches in the lobby! Evaluations like that shouldn't be done in a public area. It's demeaning to staff and makes guests uncomfortable. I'm not lying but we found the sheddings of a terantula skin in the pet friendly room. Actually, my dog found it when we left her alone for two hours. Disgusting is an under-statement. We weren't even offered a discount for this atrocitiy! Kind of makes me wonder if that someone's pet is still alive and roaming the hotel!!

"2 night stay"

User 29/02/2020

very good value when booking online and using the advance prepay option. Low key, professional experience. Healthy options for breakfast: coconut, dried cranberries, 2 kinds of whole grain granola, all for my yoghurt mix-ins.

"Staff always friendly and welcoming!"

SUSANNE B, Blind Bay, BC 10/02/2020

Whenever I am in the White Rock/South Surrey area this is my go to hotel. They always try to find me a room and make my stay comfortable. They make me feel special. When my moms home was flooded the owners went above and beyond to make her feel at home.

"White Rock Gem"

DebDan, Vancouver, Canada 01/02/2020

I stayed the nite of Jan 30, 2020. Hotel has recently been completely renovated and is beautiful and clean. There is still a bit of construction left but it doesnt affect your stay at all. Location is good if White Rock is your destination. Front desk staff was great and check in and check out was quick. I will definately stay here again.

"Not luxurious...but good for one night"

TaraV5, Vancouver, Canada 20/01/2020

Had an affordable girl's night here with my bestie. Check in was fine, lobby has a coffee machine and a liquid coffee mate machine, regular and hazelnut. The room (302) was tight, a view of a business next door, and had two queens and a desk with a chair - that was it for seating. Bathroom is dated, but clean. Shampoo, conditioner and shower gel in wall dispensers. Keurig on a counter over the mini fridge. TV worked well. Beds were comfy enough, but the pillows took a bit of fussing. They're overstuffed or something. Checked out the pool, hot tub and sauna. All were clean and the temperatures ideal for each. The towel shelf was empty, but the concierge gave us some the moment we asked. A&W practically shares parking lots with the hotel, it's very close and great for a late night snack. Made it kind of late to breakfast, so we missed any hot food. They offered hashbrown pucks and sausages, but they were cold so we passed. I tried the pancake machine because I was drawn in like a tractor beam had a lock on me, wanting to try this thing and push the button. Must. Push. Button. Two flat, rubbery pancakes shortly flopped onto my plate. Meh, they did the trick. I grabbed an orange and my friend had a toasted English muffin and a cold, hard boiled egg. She said it was good. I took her word for it. Not sure I'd stay again but we did have fun and slept well.

"Best place to stay in White Rock/South Surrey area!"

Ann J, White Rock, Canada 16/01/2020

I have stayed in this hotel many times and have always found it to be clean, pleasant and well-appointed; consistent with Best Western standards. As a former resident of the area, I think the hotel is very well-located and offers the best value in White Rock/South Surrey. The service was very efficient and friendly.

"Basic price, basic rooms, basic place to lay your head."

VancouverIsle, Canada 02/12/2019

Quite clean hotel, with mini-fridge, Keurig and small microwave in room. Very small window to outside, overlooking parking lot. Large screen plasma TV, two queen beds. Area was a wee bit tight, but this is a place to sleep for a night; not any longer. Lower level has a small pool, where local swim lessons take place (seemed a bit odd), as well as a hot tub, sauna and small fitness area with a few cardio machines. Also on the lower level there is a breakfast served. No attendants in sight. Three types of cereal (Froot Loops, Cheerios, Corn Flakes), hard boiled eggs (cold), hot sausages and hot mini hash brown patties (both looked like they came from a box), toast, muffins, English muffins, and make your own pancakes. Coffee, a few great selections of tea (well done), orange and apple juice, Lemonade and Sweet Ice Tea. This food is not going to win any awards, but it will satisfy a hungry tummy, which is exactly what it is supposed to do. The eating area has several tables and there is a large TV in the corner. The hotel itself has many signs in the parking lots warning of theft and that the hotel is not responsible for any damage or theft of personal items. There are security cameras in every hallway and public area that I saw. Thankfully the cleanliness of the hotel and the normalcy of the patrons offset the uncomfortable vibe the multiple signs and security cameras initiated. I did not feel unsafe.

"A good hotel to stay"

omar2809, Abu Dhabi, United Arab Emirates 14/11/2019

Clean nice facility free parking comfortable rooms with good quality bed room has fridge and coffee machine and reasonable breakfast . Staff is friendly. Hotel is located in main street not far from dinning.

"Excellent Service"

User 31/10/2019

During a family event , the staff went out of their way to help with our changing situation. When dealing with the medical system and elderly parents. Planning can be a myth. The Staff were great on advice, and accommodating us

"Container storage? . Garbage ?"

nbssi, Salt Spring Island, Canada 29/10/2019

please clean up garbage on ground in and around the garbage containment area ,you are inviting rats. Parking is for guests to park safely, not renting containers , I am sure you don't want your holidaying guest to feel like they are staying at a industrial site.

"Always a great stay"

holidaysandvacation, White Rock, Canada 19/10/2019

When we travel to White Rock, South Surrey, which is almost monthly we always stay at the Best Western Peace Arch Inn. The rooms are clean, the staff is very friendly and helpful, and the breakfasts offer great selection.

"No pool access, not clean"

Mommabeetle1, Summerland, Canada 23/09/2019

Just be aware you cant use the pool as it is full of kids taking private swim lessons all day long, at least on the weekends. Parking is limited as they have at least 10 moving pods taking up parking spots in the back. Not very clean either. The bathrooms need to be renovated and cleaned. Carpet in room was dirty and smelled. Hotel lobby is all updated and nice. Friendly staff. Great location, near White Rock and border. Wont be staying here again due to the overcrowded pool and cleanliness issues.

"Dont stay here."

User 18/09/2019

This was one of the worst hotels stays yet. A very dirty,rundown hotel room. You can hear what's going on in the hallways when your room door is closed. The pillows are pieces of foam in a pillow case. There were private swimming lessons( not guests) going on in the pool while we were there. Staff phoned 6 hours before check in to let us know our reservation wouldnt be held because they didnt have our visa #..we had booked on Best Western site with the card and had a booking #..


User 14/09/2019

Wall paper peeling, blinds wouldn't close, half the channels were static, lights blaring under the door lighting up the room all night long, people walking up and down the hallways yelling all night long

"Surrey B.C."

User 14/09/2019

This Hotel should never be associated with the name Best Western standards. It is far below their level of quality and location. When we saw the hotel we immediately asked for our money back as we booked it 1 hour earlier before we saw it. It said Best Western which we usually stay in, BUT this is definitely not a Best Western!

"Best placw ro stay in White Rock/South Surrey area!"

Ann J, White Rock, Canada 12/09/2019

As a former resident of this area, I know this hotel is very well-located and offers good value compared to other properties in the area. The hotel is clean, nicely furnished and provides excellent service.

"Average hotel"

johnorisko, Dauphin, Canada 30/08/2019

All necessities met. Comfortable but nothing special for the expense. Expect more for the rate charged. Would stay there again if unable to find a better rate at another hotel. Staff pleasant but not going out of the way to make you feel special.

"Great place"

User 26/08/2019

We enjoyed the stay, staff was great. Parking was hard to find. We spend mostly at the beach. Close to many amenities, shopping is great. Our favourite restaurant was Moby Dick. We definitely will return again.

"Surrey Trip !"

deepaksharma01, Calgary, Canada 06/08/2019

it was a great stay checked in on July 31 with Sav at the front desk very helpful and nice rooms are in good condition hotel also offers free breakfast, we can have a coffee anytime free in the lobby, thanks to Prabh for extending my stay with the good rate I will be back very soon thanks. Read less

"Stay near Vancouver near whale watch and ferry stops"

Z6570SSclairer, Alameda, California 27/07/2019

We stayed in this hotel while going to Vancouver area and sightsee. The location was good, about 30mins drive to our whale watching location. There is free parking, our room was small but had a kitchenette. There are grocery stores and dining places in the area. Breakfast was good with lots of choices. It was difficult to first find the hotel as the sign was hidden by trees, however our stay was good.

"Down hill from previous stays"

User 23/07/2019

I-do. I have stayed at this hotel 4 times but not since the renovation. It has gone down hill in so m any ways. Blood on sheets, had a kitchenette that you pay extra for, but nowhere to sit and eat, only one office chair in room, not enough cutlery, for 2 let alone the 3 adults in this party, and the breakfast was awful. It was very hot out during our stay and no airconditioning on in the hall ways or lobby. It would have been nice if someone asked how our stay was upon check out, but nothing was said at all. Very disappointed in our stay and will not stay here again.

"excellent hospitalities"

User 14/07/2019

Rooms are clean, breakfast is nice, we can have a coffee anytime free, so everything is totaly organised. And I want to say special thanks to Mr.P rabh ,one of staff @reception, he really helped me when I had a big trouble. Recomendable hotel!!!

"Great Breakfast & really nice shower"

Y1005PVrobertar, W Bloomfield, United States 30/06/2019

This Best Western has a very nice free hot breakfast, a pool, great shower with good water pressure & nice and high for tall people. Friendly front desk staff and the TV was reception was crystal clear. Good WiFi reception too of course. Our room had a nice kitchenette, more than just the usual microwave & mini fridge, so a good location for an extended stay.

"Very cramped quarters"

831PAMELAB, Coalhurst, Canada 18/06/2019

Our hotel room was very small despite two queen beds in it. The room was adequate at best. There was only one chair to sit on! Given the room had two beds...why not put in two chairs? A second chair could be squeezed into the room. The location is on a busy street but noise was not an issue. Conveniently located near shopping and restaurants. Has easy access to going to the ferry terminal.

"Wonderful place to stay!"

janicecS1335WV, Kamloops, Canada 09/06/2019

So easy to access particularly Whiterock and Surrey, but also the greater Vancouver area. There are several Restaurants, a Movie Theatre, Grocery Store and Small shops just a short walk away. Tsawwassen Ferry is close as is Tsawwassen Mills Mall. Crescent Beach is a great place to take the family. Lots of Bars, Restaurants and gift stores.


User 04/06/2019

Hotel does not reflect online promotion, room we stayed in was ‘worn' and in need of updating. The sofa/bed was filthy worn and old. Bathroom was tiny, reception area constantly crowded and a lot of road noise in the rooms at the front of the hotel.

"Decent micro hotel for softball road trip"

CaseyluvsSophie, Victoria, British Columbia 20/05/2019

Stayed here with daughter for a Surrey softball tournament. Location is decent if you want to be close to US border. 24 hour A&W right next door too. Rooms were small and clean. Furnishings and decor basic but okay. Good larger size fridge and microwave. New flat screen tv is good too. Pool and hot tub in basement are tiny. Great for little people. Hotel only has about 42 rooms. Tiny. Breakfast is abysmal as is the case at all best western's. No bacon, some crappy sausages and lousy scrambled eggs and omelets. Coffee is not great either. Best not to eat here or stick to cereal and fruit or just grab a coffee if desperate for caffeine and make a run for it. Front desk person on duty at check in was a disaster. Handed him my printed off reservation confirmation with all details on it and he still couldn't figure it out. Unfriendly and extremely daft.

"Good experience"

Tanis L, Qualicum Beach, Canada 08/05/2019

Comfortable beds, friendly staff. Breakfast was good and area kept very clean. Walking distance to the grocery store and other shops. 5 minute drive to the beach and the peace arch. We used the microwave and fridge provided. Enjoyed our stay here.

"Excellent Staff and Services"

User 25/04/2019

Best Western is the best place for providing best accommodation,meal and other facilities. This made my vacation awesome and I will visit this place next time for sure and will recommend this place to all near and dear,friends, family and relatives. Thanks


Scenic11039620724, Nelson, Canada 10/04/2019

it's a great place to stay, lots to do.. it was very clean and with breakfast.. a great swimming pool with hot tub that was nice and clean.. big rooms with easy to get to. it is right by the hospital which is what we needed.. two blocks or so away that can be walked to if needed... Had only one prob.. the place ran out of parking. This was the first time it happened so we will check the next time.

"Let's not stay here"

User 01/04/2019

Sooooo much stuff needed attention the pool was unacceptable the internet speed was slow and the rooms were dingey - I wouldn't recommend this place until their start taking more pride in their appearance and quality of their furnishings..

"Old but clean"

User 07/03/2019

This hotel is quite old and the common areas are currently being renovated. We were not informed of the work being done prior to the visit, however, we found everything is clean but the rooms are dated..

"Best Western Peace Arch Inn."

lvblenk, Surrey, Canada 03/03/2019

The room was a nice size to accommodate a wheelchair. Easy access to King George Blvd for shopping, entertainment and other amenities. Also easy access to Highway 99 for the US border, Vancouver, and ferries to Vancouver Island and the Gulf Islands.

"Don't bother with this hotel if you can find anywhere else to stay"

User 18/02/2019

Paid for 2 queen beds, got 1 queen and 1 double, super-hard beds with lumpy pillows. The kitchenette from the last century was mostly out of order, kettle non-functional, bathroom hardware broken so the bath faucet was continually running (not dripping). The queen bed reeked of smoke and the fan was too noisy to run while trying to sleep. We booked based on proximity but next time will avoid Best Western. We seem to have very poor experiences at this chain.

"Always great!"

Carmichaels85, White Rock, Canada 01/02/2019

We have stayed at this Best Western many times and it is now the only hotel we stay at when visiting White Rock/South Surrey. It is close to everything and the hotel is clean, very comfortable and the staff are amazing.

"Clean, convenient, comfortable stay"

User 18/01/2019

We stayed 2 nights and enjoyed the convenience of visiting friends on both sides of the border while also getting rest from travel & jet lag. Breakfast was good, staff were pleasant and efficiently looked after our requests. Nice to have a gym area to use in the winter weather. Some hall painting repairs need to be completed.

"Best hotel in Soth Surrey area!"

Ann J, White Rock, Canada 21/11/2018

This was my third stay in this hotel, and so far I have found it to be clean, pleasant and well-appointed, consistent with Best Western standards. As a former resident of the area, I think the hotel is very well-located and the best one in the White Rock/South Surrey area, The service was very efficient and friendly.

"Besrt Western Peace Arch"

johncS1697ET, Kirkland, United States 22/10/2018

Great location with recent updates to the exterior and interior of the building, including new front lobby and major improvements to the breakfast room. Always great service with in room internet, great breakfast, and indoor pool and workout room.

"Very nice"

gcmythen, Oliver, Canada 16/10/2018

In general, it was very good. What you would expect for the price. It would have been better if the breakfast room was open until at least 10-1030am. I rated average for Sleep Quality, as the main king bed was very comfortable but the pull out sofa-bed was quite uncomfortable.

"Very Pleasant stay"

User 16/10/2018

As always we had a wonderful time at the Best Western Peace Arch Inn hotel. The staff is always so helpful with a great a attitude.The renovations are really coming along! I would highly recommend this hotel.

"Comfortable stay"

Robert C, Winnipeg 14/10/2018

I recently stayed here for four nights while waiting for my car and furniture to be delivered to a new condo. The bed was quite firm, compared to other Best Western Hotels I've stayed in, but it was comfortable. I loved the pillows! They had just the right amount of firmness and support as I suffer from neck and shoulder pain. The breakfast was quite good but I wish they had soy milk as I'm lactose intolerant. No afternoon cookies like some other Best Westerns. The pool was small but warm and nice. Loved the hot tub! The location is great! Restaurants all around the hotel so you don't have to go far for food. Next door is a Subway and there are two Chinese restaurants a few doors away. There's also an A & W next door. Five minutes to the US border and beach.

"Very close to USA border crossing."

User 12/10/2018

Good location, Clean rooms, light breakfast included, Friendly staff. Good bang for the buck. Popular location as it is close to the USA border crossing. Rooms book up fast. Minor renovations were in progress during daytime only. Quiet at night.

"Always great"

Carmichaels85, White Rock, Canada 06/10/2018

We moved to Vancouver island a year ago but still visit the mainland every couple months. We always stay at the Peace Arch Best Western when we go back. The staff, the service. the breakfast, the rooms are alway wonderful.


X4918GZdennism, Surrey, B.C., Canada 02/10/2018

Every time we book this location, we are pleased with the warmth of the staff. The desk clerk on check-in even recognized my husband from our previous visit about a year before!! Breakfast in the morning included hot and cold item and was well laid out. Since our previous business they had expanded their eating are by placing it in the basement.

"Surprisingly quiet!"

jaggsmith, Red Deer, Alberta 01/10/2018

We had a great check-in - the staff was very, very friendly! The hotel is under renovation and it looks like it's mostly done. Our room was on the small size and could still use some updating, but overall, the beds were very comfortable and we slept well. I was concerned with how noisy it may be as it's right on the highway, but we didn't hear any traffic - it was very quiet!


charn88, Calgary 07/09/2018

We were here for 10 days had three rooms excellent stay frond desk sav was courteous and very professional housekeeping staff were really great and breakfast was fabulous rooms were really clean will recommend this place

"Great Amenities, excellent staff"

psharma399, Vaughan, Canada 24/08/2018

Great location, great breakfast, clean rooms, centrally located, newly renovated, great value for the price. Was there for two nights for a funeral, staff took great care of our large group who had come there from all over Canada. Will stay at this hotel again. Sav at front desk was extremely helpful. We were allowed for a late check out. best best best best best best bnease jklauofrer jflasdofuoe jlsdfasdff joerara hfoasdfoierf fjhaofhoewhrfa hofsdrew fhaoerat fahotahtoehwt afahoerah rfhaoreahor raehworahr arheawoi raeworhaorihew rreawroi rarheowir heroieahwroeiwrheoihrao aewrhaoewr eawrhewor eaworheawor ewhroeaw oeawhro ewahreaworh waeorewhrowerew or awreawra ar awera r r eawr eawraw reawrarae t awt yeasryatyaw tart t at aeawteawt ylkjaklfsdfasd jlaksdf dasf hagh gas gahgha k;lksgf k;lk a;fkasdpor aprje araojraporja a

"Great customer service and very comfortable"

CalgaryOilguy, Calgary 23/08/2018

My wife and I stayed at the Peace Arch for a few days so we could see White Rock and the Vancouver area. They gave us a room on the first floor. It was a larger room but had some issues. When I brought these issues up with Abdul at the front desk he was excellent. He reviewed our issues and as it was late at night he informed us that we would be moved to a different room the next day. When I spoke with the GM Sav the next morning everything was taken care of. As I have said in other reviews its not the problem but how it is fixed that impresses me. They did a great job of finding a solution to the problems. The Bed in the new room was very comfortable. the pillows were nice and soft. The couch in the room was a nice touch for relaxing after site seeing all day.Very roomy. The hotel is going through extensive renovations so you may have to be a bit patient. From the changes we saw it looks like it will be outstanding when completed. The breakfast area is moved to the basement and is huge! Good standard food for a best western. Eggs, sausage, different cereals and breads. I thought it was very good overall. The young man taking care of the breakfast always made sure the eggs etc were being filled as soon as they needed more. Overall I would have to say i quite liked our stay at the Peace Arch Inn. Good location right off the highway with good parking facilities. The service was fantastic thank you toe Sav and to Abdul for taking such good care of us. We did leave happy. We look forward to going back.

"Newly renovated, Clean Comfortable rooms good staff"

User 09/07/2018

Iafter returning to this hotel after a few years I found some nice rennovations including a new breakfast room on the lower level which can now have a hot full breakfast with more choices. The main lobby has been redone and is looking great! Comfortable beds, great staff and very accommodating. Good price for location and would reccommend for sure.

"Upgraded hotel!"

Peter C, Decatur, Georgia 21/06/2018

I previously reviewed this hotel and I enjoyed my stays there in the past. This trip I found the hotel significantly upgraded. From the outside sign to the front entrance hall, it is a huge improvement. The breakfast section is now in the basement, with a larger space and hot items (egg beater eggs and pork sausages) as well as various breads, cereal, the same old pancake maker, and juice bar. The rooms will be upgraded this summer, I was told but my room (301) was very comfortable and quiet. I hope they upgrade the AC/heating fan system though, as it is quite loud when on, and I also hope they start providing bath mats or rubberize the tub base, as it is quite slippery. As part of the renovations now, you have to use the front entrance only, as the back door and stairs are closed. The staff, as always, were very friendly and helpful.

"Cleanest hotel we've stayed in"

Norm N, Gig Harbor, Washington 15/06/2018

This is a great hotel! The breakfast room was spotless, and the food was excellent. Typical BW food options but with the added bonus of an individual pancake baker - how cool! The staff is great. We had a problem when my wife dropped one of her gold ear-rings down the bathroom sink. We contacted the manager as we were leaving for the day (returning that night) their maintenance man disassembled the p-trap and recovered the ear-ring. We are BW premier members and have seen some BWs that are sub-standard, but this one rates tops in our opinion.

"Friendly Staff a d good location."

Juull, Burlington, Washington 10/06/2018

Hotel is a couple of miles from the border crossing and very easy to get to. There were several restaurants and shops a short drive away. Room was clean and average size. Staff was helpful at check-in.

"Nice hotel"

User 01/06/2018

We enjoyed our stay as usual at the best western peacearchinn. Clean, nice room with great staff and a good selection for the breakfast.few restaurants at walk in distance. Good location close to white rock and the us border.

"Great hotel and Great staff"

John D, Sun Peaks, Canada 31/05/2018

We stay here all the time, when we come to visit the in-laws, always nice. The hotel has just done some very nice renovations, always keeping the place looking great. The pillows are exceptional and the beds very comfortable

"Pleasant stay"

User 30/05/2018

Located close to all amenities. Very clean and quiet. Staff pleasant and very helpful Parking good. Quiet location even though it is on a main street. In a central location 10 minutes from white Rock. Easy to find

"Great stay"

pimberpaull, Surrey, Canada 18/05/2018

Peace arch inn have wonderful staff always ready to help. I personally like the best western hotels. Rooms are clean and the new breakfast are was really good. Will recommend this hotel. Thank you for your great hospitality.

"One Night"

VI_Marmot, Victoria, Canada 13/05/2018

The staff were very welcoming and friendly. We appreciated the recommendation of a restaurant nearby for dinner. The room very comfortable and clean. We would stay here again and would recommend this hotel to family and friends.

"Comfortable Stay"

Sarahupsidedown, Rossland, Canada 11/05/2018

Pleasant and friendly staff. Clean and comfortable rooms. Nice contenential breakfast options. We were passing through and happy to stay somewhere fairly reasonably priced for the area. We would stay here again.

"White Rock rocks"

John W, Kelowna, British Columbia 01/05/2018

Have stayed here before the improvements ( hot breakfast ) is a plus. This is a standard BW and as always the room was clean, good bed and front office staff helpful and friendly. I understand they are going to be doing some upgrading so this will be good. Pricing was competitive , and the location hard to beat for shopping and restaurants nearby.

"Convenient and comfortable."

OutdoorBoomer, Kennewick, Washington 30/04/2018

This is a comfortable hotel in a convenient location. There was some renovation work going on but it did not negatively effect our stay in any way. It is conveniently located within walking distance of dining and some stores. Close to the border and a major shopping area off the major highway. The staff was helpful and pleasant. I would stay there again.

"Good all round."

Malcolm R, Kelowna, Canada 29/04/2018

Spent several weeks at this Best Western property. The hotel is undergoing some refurbishing, exterior, lobby, and then the rooms will be done, something which is needed as furnishings are looking dated. The hotel staff, both front desk and room attendants are really friendly and accommodating. Our room was clean and well appointed, and one of the hotels best features is the excellent breakfast buffet included in the price. Location is ideal, close to White Rock, and there are various strip malls and restaurants nearby. As the name suggests, the property is also close to the BC / Washington State international border crossing. There is a pool and a fitness centre though neither were visited by us during our stay. Parking is on the hotel property at no charge.

"Great room & staff"

cdavis1948, Spokane Valley, Washington 16/04/2018

Love the remodel, looking great, breakfast is Starting to improve, close to the Blaine (Peace Arch) border, very convenient. They accept late arrival when notified. The staff are very friendly and helpful.

"Perfect Location"

ginamaenewman59, Belfair, Washington 22/03/2018

We took a quick trip to Canada to stock up on Hawkins Cheesies and other items that we can't get in Washington State. This location is perfect, they allow pets and have a pool. Super friendly staff and breakfast in the mornings. Had a great stay and will stay again.

"Room was standard but definitely not clean"

Tara D, Calgary 19/03/2018

While you can tell they are trying to improve the hotel I wouldn't recommend due to a few factors. The room was not clean, there was garbage in the drawers, stuff on the counters and tables (no idea what which is gross) I washed all the counters and such and did not throw away the garbage though. The mattresses are old or cheap, unsure which but not comfortable at all. If you have food allergies breakfast will work for you but is limited. There was a sign that said they had gluten and dairy free options available but the gentlemen working in the breakfast room had no idea. The options were a hard boiled egg, toast (gluten and dairy free) and a fruit cup. Healthy enough but when I saw that sign I was pretty excited so slightly disappointing. When we checked out the person behind the counter was not exactly nice or polite. He was quite rude when I asked him to remove the deposit from my card and said he does it later, when I told him to do it now as I wanted the receipt he actually argued with me and then did it but not happily. I stay in hotels frequently and so I am aware of how that works but to be argued with about it with no one else around and absolutely no reasoning not to remove it at that time seems shady. We were going to rent through AirBnB and will next time we go up. I feel the hotel is too highly priced for the state of the rooms and breakfast.

"Great Service and a Good Location"

493jason, Fort St. James, Canada 16/03/2018

It was easy to get downtown for events only a 25 minute drive and restaurants are a quick walk away. The breakfast was really good as was the staff, overall a very good stay, I would come back again .

"Good value"

Lynne G, Vancouver Island, Canada 03/01/2018

Lobby in the midst of being renovated, so overlook that temporary situation. Good clean rooms, excellent included breakfast, no charge for parking, close ( walking distance) to AW and excellent Chinese food restaurant( golden lion...I've eaten there for years). Mattress a little too firm for my liking....but that is no fault of the hotel.

"great location"

B2431VUlisah, LADYSMITH, Canada 28/12/2017

Was very central to both langley and whiterock where we were visiting family for the holidays. Was very clean and comfortable, although the pillows were not the greatest, kinda too big and hard. The newly refurbished breakfast area downstairs was very nice with a fantastic pancake machine. Staff was courteous and very friendly. Would stay again.

"Best Western Peace Arch"

76keithj, Puyallup, United States 22/12/2017

The hotel is being renovated and is in quite a mess as well as not enough parking. Breakfast is lacking quality but the staff was great.Great Greek/Italian restaurant just a block away. No traffic noise and comfortable beds. Bathroom is a little tight but hot water didn't take long.

"Beware of staff"

peterdZ1145RH, Kamloops, Canada 20/12/2017

Staff were unfriendly and condescending. Rear door lock didn't work they blamed me for not knowing how to use key. Turned out it was the lock. Then I got blamed for breaking the lock. I propped open the door (remember lock not working) to move my stuff from/to my car. Hid their breakfast bar and permitted several tripping hazards to exist in hallway and rear parking. hotel was under renovation)

"Convenient Location"

phillipjaysonm, Lynnwood, United States 22/11/2017

Stayed for one night on our way to Vancouver, BC. Hotel is conveniently located near the border.Was not given rewards members welcome package upon check-in. Had a room at the bottom floor. Clean but furniture are dated. Breakfast was ok. Breakfast area is small and located in lobby. Check out was fast and easy.

"Pet Friendly hotel"

User 18/11/2017

Staff were polite and helpful. If you have a pet this hotel is probably your best option for value good place and quality service. It has easy access and is close to all amenities in the area. Will stay there in the future if in the area.

"Terrible Hotel!"

joannebD7697ML, Victoria, Canada 15/11/2017

The front desk person was rude, amenities were extremely minimal, the room and common areas had an unpleasant smell and there was not enough hot water. Lighting in the room was poor as was the bed and bedding. Never will I stay at this hotel again and I have had usually had good experiences with Best Western hotels.

"excellent stay"

kathleeno636, white rock, Canada 30/10/2017

I stayed at this location for a week during some renovations at my home. I was very impressed with this property. Abdul set up my reservation and was always very helpful and friendly as were the other staff. This property is very clean. I would definitely return. Having the kitchenette was very helpful. The only thing I didn't like was the private children's swim lessons that take place right by the hot tub. This is probably the best property in the local area. Thank you!

"Great place for a one night stay before crossing the border. Clean room,pool and exercise room in basement."

Emjay395, Vancouver, Canada 28/10/2017

Good hotel with easy access to the highway. Many restaurants and stores close by. Adequate breakfast but located in cramped lobby. Perfect for our one night stay before heading south to Peace Arch border crossing.

"Perfect Location"

Bobbie269, Gibsons, Canada 27/10/2017

The Best Western Peace Arch Inn is the perfect location for a visit to the White Rock and South Surrey area. Centrally located, all shopping, amenities and activities are within a short/safe walk or drive. Staff members at the motel are super polite and accomodating, and the bonus consideration is the inclusion of gluten-free bread with the breakfast items. The Red Rose Restaurant, within easy walking distance, has a varied and well-priced menu, suitable for families or adult celebrations. Try a glass of the Chaberton Estate pinot gris!

"Love my stay"

User 26/10/2017

As usual very nice stay at the best western peace arch inn. Staff is friendly and room are clean with comfortable beds. The indoor pool and hot tub was great. Good selection for the breakfast and I was able use the business center for some of my work. Restaurants are walk in distance and US border at few minutes drive.

"Ticks all the boxes"

jackovictoria2017, Victoria, Canada 20/10/2017

Stayed for work but will return for work-pleasure. Quiet location and lots of dining choices nearby. Quality of hotel and staff make it worth the driving I had to do to get to my Richmond work location. Will definitely stay again.

"In town for hockey"

User 02/10/2017

The hotel isn't fancy nor does it have a fabulous breakfast. What it does have is super friendly and accommodating staff and a great location! Our room was clean and comfortable and the breakfast was sufficient but the staff truly made it enjoyable.

"white rock"

bobCalgaryAlberta, Calgary Alberta 27/09/2017

staff at hotel were very friendly and helpful . breakfast was adequate, area to small to really enjoy your meal , it was also in the check-in area . room was good pillows were hard. Coming from the south on King George highway was difficult. Restaurants and bars were close by.

"Great lovcation"

ritabrampton, Brampton, Canada 25/09/2017

We were surprised at how nice the property was. The staff are great. The breakfast had a great pancake machine which we used to the fullest. The hot tub was also a nice surprise as we have stayed at quite a few places & this worked so well, plus after a day of sightseeing it was a nice way to relax. We will go back for sure.

"So So"

tedj414, Victoria, Canada 25/09/2017

Nothing terribly wrong, but nothing stood out either. Room was on the small side, breakfast room was tight, breakfast food so so. Tight parking as well. Not a place I would recommend, I expect little more at this price point. Rather disappointing.

"Nice & clean"

manukaurd, calgary, Canada 05/09/2017

Rooms are clean and staff were wonderful, they are all pretty helpful, located close to white rock beach and some shopping areas, The pancake machine was great, I loved it, good breakfast. I got top floor quite room worked well for me. Will recommend this hotel, and return is well.

"Close to PNE And Shopping"

64alannahb, Princeton, Canada 03/09/2017

This was great value for money and the staff kept the hotel calm, quiet, clean and well stocked .. We were in a double queen room with toddlers. There was a little kitchen area with subway tile backsplash and very clean work surfaces. The bathroom was typical but clean. The staff (as we stayed two days) provided plenty of towels both in our room and at the pool area. The parking spots were a good size which made us feel comfortable knowing the vehicles would be safe even during times we were away on foot from the hotel. There was shopping close by and also close to the PNE grounds which was super great. We could move through the hotel easily with the kids from the pool to kitchen and to our vehicles. The staff minded their own business but greeted us as we left and arrived each time. We also really appreciated being offered juice or fresh water for the children as needed from the breakfast area 24/7

"Very nice"

User 31/08/2017

Peacearch inn is a nice place to stay, with very helpful staff, clean rooms, good breakfast. Close to white rock beach, restaurants, gas station and shopping mall. We stayed there before and we did enjoy our stay again. Recommendable hotel.

"Best Western"

johncS1697ET, Kirkland, United States 28/08/2017

This Best Western offers excellent service, a great room with full internet service, and a great breakfast. They have a lot of parking and are very close to restaurants including an A&W. Shopping is also close by including Walmart and Safeway. A movie theater is in walking distance from the hotel.

"Small hotel Excellent customer Service"

bainesco, Edmonton, Canada 25/08/2017

I was late checking in, and the gentlemen behind the counter was excellent an making me feel welcomed to the hotel. Check in was fast and efficient. The bed for me was quite comfortable and fell asleep within 5 minutes. Room was a little dated but had all the amenities, fridge, microwave, Keurig coffee maker and TV. Noticed that BC area showers cold on the handle is opposite that of Alberta. Breakfast area is small but so is the hotel. A good place to grab something, watch TV and then get going.

"Good place to stay"

pimberpaull, Surrey, Canada 04/08/2017

We liked out stay at the best western peace arch. Nice and clean rooms with Freindly staff at the front desk. Good location located close to white rock in South Surrey. Mall and restaurants close by. I would certainly recommend this hotel and will stay there again when back to town.

"I have no idea what this means."

brucebS1868RE, Victoria, Canada 31/07/2017

Good value, excellently managed and staff well groomed and obliging . We were visiting friends in White Rock so the location was great. We will definitely choose this property again when we visit our friends again. (It was also close to all the shopping in the area.)

"Stay in Surrey"

X4918GZdennism, Surrey, B.C., Canada 22/07/2017

The staff was helpful but we found the room we stayed in to be unsatisfactory as it was too close to the lobby and very noisy. It was the only room available when we booked and if we stay there again we will not take that room

"Great Place to stay."

James R, London, Canada 19/07/2017

Great experience, friendly staff, close to mall and white rock beach. Rooms are good size with comfortable beds. We really enjoyed our stay, Kids loved the pancake machine, Indore pool and hot tub with sauna. Good location overall. We would recommend the best western peace arch inn hotel. Thank for the great service.

"Great Hotel"

User 10/07/2017

I had a wonderful experience. I came early and the person running the desk let me put my bag behind the counter since check in time wasn't till 3pm and I had places to be. They had friendly staff and I always had clean sheets and fresh towels everday. There are alot of things that are close if you are looking to save money on food then there is a grocery store two minutes up the road and an A and W next door. I would recommend this hotel to anyone. They have a pool on site in the basement. very relaxing.

"Soccer provincials"

909debbien, Penticton, Canada 10/07/2017

The continent breakfast is only offered til 9:30am and the ladies start packing it up at 9:20am. The breakfast is very small with a pancake maker, a few items to toast, couple cold cereals, rubbery hard eggs, yogurt, packaged porridge, juice machine and a few strudels/muffins.

"Excellent location for soccer at South Surrey Athletic Park"

User 10/07/2017

Price was a bit high but other than that we had a nice stay. Just a few very minor problems like bathroom door not locking but really was not a big deal. Easy walk to grocery/pharmacy and other stores/restaurants. Easy location for bus route. 7 min. drive to South Surrey Athletic Park. Rooms were clean and have a great staff. Continental breakfast was exactly what we needed and was fresh. Our bed was a bit hard and air conditioning started to break down but really not a big deal for us.

"Nice Place"

Norm B, Bismarck, North Dakota 07/07/2017

The check in process was nice and easy and the front desk clerk was friendly. The hotel has an elevator, too, which was nice. The room was spacious and clean as was the bathroom. The location wasn't too bad. Depending on traffic driving up to Vancouver wasn't bad and it is very close to the US border.

"Good option, convinient location"

User 04/07/2017

We stay at this hotel in order to stay between Vancouver and Langley and the location was very convinient, even that my room was close to frontdesk and breakfast room the space was huge and there were no noise on it, we use the guest laundry room and was very useful, the only thing i didnt like it was that the breakfast was so poor but as the rooms have kitchen the problem get solved, i asked for a crib and they give it with no cost

"Canada Day Weekend stay in White Rock area"

darelb2017, St Albert, Canada 04/07/2017

We have stayed at the Best Western Peace Arch Inn before and will stay there again. The staff are so friendly and accommodating. The rooms are very well kept and it is a quiet, family friendly hotel. There is easy access to many places in the White Rock and South Surrey area. I would recommend this hotel to others.

"All good but had a cranky desk clerk on departure"

ourteraka, Vancouver, Canada 25/06/2017

Overall our stay at the Best Western Peace Arch was very good. On arrival the desk clerk was very friendly and accommodating, the rooms were clean and comfortable. Our departure desk clerk was unfriendly and a bit rude. But all in all a good place to stay

"Money Exchange"

SweetAnnie626, Gold Canyon 21/06/2017

Only problem we had, desk clerk could not give me the exchange rate from American money to Canadian money. I gave him $40.00 in American money and he gave back $0.00 in Canadian money. Everything else was perfect.

"Valuable stay in White Rock"

Janiceincalgary, Calgary, Canada 18/06/2017

This is the 2nd night I stayed in Best Western hotel in this Vancouver BC trip. This is a small hotel, clean and convenience to White Rock. The Price is much better than my first night in Richmond. Yes, I will recommend this one.


Alhooker, Surrey, Canada 05/06/2017

The best western is new but the decor is from the 90's, it wasn't clean at all, the coffee machine didn't work & staff didn't care, the curtains didn't keep out the light & the door didn't either & it was loud in the hotel

"No cancellations"

knblamar, Seattle, Washington 05/06/2017

When we arrived, we decided we did not want to stay an additional night, upon checking in for the 1st night, we were told that we could not cancel the 2nd night, we made these reservations via the "Best Western Peace Arch Inn website" They refused to give us our money back, saying because it's a 3rd party website. I was very careful about the website, this was not a 3rd party website, it was theirs. Because be made it online and did not call directly, they would not refund. Then they ending up putting us next to the elevator, did not get any sleep. I would never recommend this hotel to anyone.

BestWesternPeaceArch, Manager at Best Western Peace Arch Inn, responded to this review
Thank you for staying at the Best Western Peace Arch Inn. It is unfortunate that you did not have a favorable experience with our hotel due to not having your second night not being cancelled by our staff. The reservation that was booked by yourself was an advance purchase which gives you a considerable discount on the room rate. However, it clearly states in our booking policy that the full amount of stay will be charged to your credit card immediately. It also stated that this reservation cannot be cancelled. When you completed the reservation you are fully aware and agreed in our hotel cancellation policy. Again, thank you for staying at the Best Western Peace Arch Inn.

"Good family time"

G1671YRmattm, Airdrie, Canada 28/05/2017

Great time. Shot stay but room was clean and pool was warm for The kids. Nice breakfast too! We used a crib from the hotel for our little one. It was in good shape. Clean and sturdy. The parking was plentiful and the staff very kind.

"Convenient Central Location"

CurtisScoville, Vancouver Island, British Columbia 21/05/2017

Very good hotel choice for business travellers in South Surrey and White Rock. The hotel was easy to locate and close to amenities. It was just minutes from the office I was visiting the next morning. The room was quiet and well appointed for business purposes and comfort.

"Business trip"

Alexander K, Courtenay, Canada 07/05/2017

Bed was very hard and pillows are too small. The front desk agent was very helpful and courteous. The breakfast area is really small, need more selection like eggs and bacon or sausage. Nice and close to the US border.

"Average Experience"

Will S, Lethbridge, Canada 07/05/2017

This location for me is considered a reasonable back up when I am unable to book into the other Best Western in the Surrey area. I find that as a 'Celiac' there are no viable options for Breakfast at this location, thus I must head over to the A&W which is near by.

"Great Service Terrible beds"

FreshNutrition, Nanaimo, Canada 24/04/2017

Upon booking I reserved a room with a kitchenette as I had to prepare 2 days of food for our softball team. The service was great and the staff is always very accomodation when we stay here. The fridge was non-operational. No oven & 2 stove elements. I really needed teh fridge but I went and bought more ice for my coolers and saved he food that way. I did not complain. Aside from teh the place is fine...I would never book this hotel due to totalyl uncomfortable beds & pillows but it is close to the ball damonds and convienient.

"Meh ...."

chrismC8529PB, Victoria 18/04/2017

Probably over priced for the quality of room and minimal continental breakfast provided. Would we stay here again? Probably not. I think if we repeat this trip we'll more than likely give the Best Western in Langley a try.

"Best Western Peace Arch Inn"

User 15/04/2017

This is a well priced, charming and friendly little hotel. It is conveniently located and within walking distance of several top notch restaurants and other amenities. Customer service is great here, with the staff making you feel very welcome to the property. Rooms are clean and comfortable. The free breakfast, while somewhat limited, is adequate to give you a good start to the day.

"Tries hard"

luna_myste, Nanaimo, Canada 07/04/2017

I really want to rate this hotel higher. The customer service was wonderful from check in to the early morning attendant at breakfast. The breakfast provided truly is continental, while giving you a good start on the road, you will want to plan for something substantial elsewhere. Our first morning was crowded by 6:15am as it seems more than one sports competition/tournament was happening during the weekend. It's a tiny breakfast area but clean. As others have mentioned, the walls and floors are thin. Yes, you can hear kids running up and down the hallways and the elephants on the floor above at 2am. While there is a washer and dryer, be prepared to bring your loonies and quarters for $2.75 a load. Beds are on the hard side and pillows on the fluffy side. The hotel also contracts their pool out for swim lessons. This hotel is good for a short stay, 2 nights max or your back will suffer from the beds. Gap under the room door lets in the hallway light and noise.

"Charming friendly little hotel"

A6320SEcarolk, Vancouver, Canada 05/04/2017

This hotel had everything we wanted. Good location, free breakfast, gym, pool, sauna and hot tub. Staff were very accommodating when we asked for a specific room and also to check-in a bit early. Pool was perfect and in a private setting. Will definitely go back.

"Good value for the price"

ISILEIN, CANADA 05/04/2017

We stayed a continuous five nights at this hotel and are very satisfied. The room was properly cleaned and ventilation was possible because the windows can be kept open during the night. Staff was very happy to help. Over all a very comfortable small hotel, good family accommodation.fairly quiet and seemingly safe area.

"Great Best Western"

johncS1697ET, Kirkland, United States 03/04/2017

We have always enjoyed our stays at the Best Western Peace Arch with a great location, plenty of parking, excellent service, comfortable and spacious rooms, a nice swimming pool and exercise room, along with multiple choices for breakfast.

"Great Value for Roadside stay"

Brenda B, Edmonton, Canada 01/04/2017

Friendly hotel that offers excellent value for the money. The room was extremely clean. The breakfast area was well stocked (seating area a bit on the small side). Easy to find. The water in the pool was a very pleasant temperature and the changing room were nice and clean.

"Best Western Peache Arch Inn very comfortable."

Susan S, Cowichan bay b.c. 26/11/2016

We stayed two nights. Very comfortable, lots of help with various other bookings, etc. from the front desk. Very clean. Absolutely no complaints. Would stay there again. Although on the highway, it was very quiet. Bed was comfortable.

"Convenient to border"

User 15/11/2016

We stayed here on our way to Seattle from the Vancouver airport. It was conveniently located close to the border. The pool and hot tub were nice. Breakfast was typical but had a great automatic pancake maker. Staff was friendly, especially the fellow taking care of the pool.

"Conveniently Close to the Border"

3Islanders, Whidbey Island, Washington 13/11/2016

We chose this Best Western because of its location between White Rock, B.C. and the U.S. border crossing at Blaine. At check-in, we were greeted promptly, and the host kindly helped us with driving directions to a restaurant. The room was comfortable and a good size. The hot tub in the basement was nice and hot and had strong jets, although the swimming pool is quite small. My only complaint is: they could do a better job keeping the breakfast area stocked. I got the last hard-boiled egg on a Friday morning, so this was not yet the highest traffic of the weekend. The "fresh" fruit looked pretty tired, and there were not enough tables, so my husband and I had to sit on one of the couches in the lobby. This is a good place to stay if you need to cross the border -- but get down to breakfast early in order to have a better choice of food.

"A Very Good Choice For My Surgery @ Peace Arch Hospital"

Bruce L, Roberts Creek, Canada 09/11/2016

My wife and I reside out of town and for my scheduled surgery at the Peach Arch Hospital, we booked the Best Western Peace Arch for both the night before my day surgery and a further night's stay so my wife wouldn't need to drive home in the night. Check in was fast and friendly & our second floor room (elevator in the Motel) was roomy and spotless, included continental breakfast as well as in-room coffee maker. Numerous restaurant choices are within a VERY short walk and BEST OF ALL, the PA Hospital is only a 3 minute drive away! It doesn't get any easier than this.

"I felt like I was walking into a spa"

Jinza R, Mentor, Ohio 06/11/2016

After a stressful drive walking into this property was AAH. The check-in was smooth the room well arranged and comfortable several eating establishment nearby I walked in the rain to A&W. The view out the window was next to a business but I was not there to look out the window. going thru BW to make this reservation I found out I'd been booked on some island 3 hrs away when I'd asked for White Rock when TOM TOM told me I needed a ferry to get there I panicked, called BW and was able to correct the error. This property is about 1 hr drive from downtown Vancouver but about 10 min from small mall with a grocery store (Semiahmoo) on 152 street. I did ask the front desk staff about the fragrance in the air he did not know. I regret not asking the housekeeping staff. I am satisfied with property

"Stay Away. Would Not Reccomend."

BcJack2008, BC 28/10/2016

We were lied to by this Hotel. We booked 2 nights through We ended up calling the hotel 27 hrs prior to our check in as we had emergency and had to cancel. I read, and was aware of the small print about no cancelation on the The Hotel did charge us the full amount for the 2 nights we booked plus tax. The thing that bothers me is this hotel told me over the phone that they would have honored the cancelation and not charged us if we would have booked directly through them which was pretty much the same price as They told me will charge them the full amount regardless and this is why I would have to pay for booked 2 night stay. I told them not to worry about it as I did not was them to be out this amount due to I emailed to ask the question. got back to me explaining they absolutely would not have charged the Hotel any fees or commissions. They explained it is 100% up to the hotel. said they would ask the Best Western Peace Arch to please make an exception and waive all charges due to our sudden situation. Best Western Peace Arch declined and charged my credit card anyhow. The Hotel, Best Western Customer Service and Their CEO never did answer why they lied to me. The Hotel has the option to charge, adjust or cancel any charges. This hotel just lied, stopped responding and charged my credit card the full amount. They knew we were not coming so I assume they rebooked out our room. Good Job Best Western. I'd rather sleep in a ditch then use you again.

"Great little hotel and staff"

hogman2015, Kelowna, Canada 27/10/2016

Stayed there 2 nights, super clean, perfect breakfast, very professional staff on duty. Beds comfortable,everything provided in room. Did not use pool but there is one if you like. Highly recommend this hotel.

"A very good mid-range hotel"

User 22/10/2016

I have stayed at the Peace Arch Inn on three separate occasions, each stay was for several nights. My latest stay was for 10 nights. The rooms have all been clean and well maintained. As with many Best Western Hotels, the rooms were all equipped with a fridge, microwave and coffee maker. The Internet was reliable and fairly fast and the wide screen television allows hdmi connections from guest computers etc. The hotel is generally pretty quiet, particularly when your room is on the top floor so you don't have any guests above you. There are pet rooms available and the place is definitely child friendly. The staff were uniformly friendly and helpful. There is a complementary continental breakfast available. This included cereal, oatmeal, boiled eggs, a variety of muffins and bread, yogurt and fruit as well as a one-touch pancake maker that is often a big hit with children. There is a pool and an exercise area, but I have not used either. There are some adjacent fast food places (A&W and Subway) and a small number of other restaurants a few minutes walk away. The hotel is well located for travelers going down to or coming from the US via the Peace Arch crossing. You are a couple of miles away from the really attractive parts of White Rock, but are close to Grandview Corners for shopping. I will definitely consider staying here again.

"Good Motel for the Business Traveler"

David F, Las Vegas 13/10/2016

This is were I choose to stay when I am in White Rock area for business. The beach is nearby but is not a distraction to business. The room was a double queen bed room with a microwave, frig, and flat screen tv. High speed wifi is here along with a simple breakfast of pancakes, hard boiled eggs, cereral and fruit.

"Great Pet & Family Friendly Hotel"

User 13/10/2016

Our family of four and our dog were only there for two nights be everything we experienced was great! I read previous reviews about noisy rooms. We stayed next to another family and yes we could hear the blowdryer early in the morning. The breakfast was perfect - something for everyone. The kids especially like the pancake maker that they could use themselves. We frequent the area to visit family and we will definitely stay again!!

"OK for short stay"

John L, campbell river bc, Canada 06/10/2016

Hotel staff very accommodating..Overall stay not up to usual high standards of Best Western. Some usual room amenities missing ie: skin lotions,shotage of towels, lacked TV guide and content instructions, lack of sufficient seating for breakfast. Elevator lighting poor. Room was comfortable and clean as were outside areas, hallways, lobby etc. Hotel OK for overnight stopover, would not recommend for longe stay.

"Convenient for early border crossing"

Comms_Guy11, Mill Bay 26/09/2016

Hotel was convenient to the border and is quite attractive. Rooms were good but walls were thin and we could hear everything the next door was doing, possibly because of the connecting doors being inline with the bathrooms. I would recommend a room on the second floor at the back of the building, the south side faces a rental company which opens quite early and uses a forklift to move stuff around so if you are near the front ask for the north facing rooms. Breakfast was included and basic, coffee was from a Nestle machine so look for a Timmies if you want good coffee.

"I LOVE This Hotel!"

User 21/09/2016

I look forward to staying here every time I visit my family in White Rock! It's conveniently located, small and cozy, has everything I need - great pool/jacuzzi, breakfast and drinks in the morning - it feels like "home" every time I am there.

"helpful and kind staff"

Tim B, Winnipeg, Canada 04/08/2016

very clean room, bed was comfortable, fridge, microwave, coffee maker and teas, TV. bathroom clean and the shower has good pressure unlike so many other hotels we have stayed at. Had a problem with the remote but the front desk was quick to fix it ( user problem! there's a delay when changing channels, oops). A free breakfast that had a pancake maker which was a nice change from the waffle making machines and an assortment of cereals, breads, muffins, fruit, yogurt, teas and coffee. coffee is also available in the afternoon which was very welcomed. parking is easy as the spaces are well sized and situated around both the front and rear entrances. did not use the indoor pool but heard it was very nice and clean. Hats off to the staff, very professional yet welcoming and helpful. they are knowledgeable of the area and its many attractions. thanks again for the dining suggestion at Red Rose just up the road, excellent. If you have any questions the staff will go out of their way to answer or find the answer for you. thank you all for making my stay safe, comfortable and restful.

"Nice place"

Silverram2013, Kelowna, Canada 29/07/2016

This hotel was ok. It was clean. Not sure of the area but we weren't concerned. There were a couple issues though. I went to take my daughter swimming and I was going to relax in the hot tub. Found out the hot tub was out of order and the pool was full of younger kids so we left. And we turned on the ac in the room as it was muggy but it didn't work. Told the front desk upon check out he made it up

"Stayed in better for a lot less money!!!!"

User 26/07/2016

We stayed at this hotel because it was blocked for a family wedding. We had a corner king suite. When we opened the draped the sheers on one window were open and when we closed them they were shredded. We reported this to the front desk the next morning and instead of changing the drapes they offered us a bottle of wine - which we refused! We stayed 2 nights in a room with shredded drapes. We faced the front of the hotel - so any kind of privacy we had to close the room darkening curtains!! Not what we expected for the price we paid!!!

"pleasant surprise"

Barry H, New Westminster, Canada 13/07/2016

Was very pleased with this little gem. Great room, nice décor, enjoyed breakfast bar - all in a rather uninspiring strip of South King George Highway. I would definitely stay there again and it appeared quite popular with family groups, too.

"awesome place"

g0ld0n, Florida 06/07/2016

Our stay was awesome, the bed was comfy, clean and quite, no noise. The hotel's staff is really helpful and friendly. We did enjoyed our stay at the best western peace arch inn, This is nice location only few minutes from white rock. Good restaurants walking distance, shopping mall few minutes is well, close to the us border and white rock beach. I would recommend this hotel and will visit again when back in town.

"Not your usual best western experience "

User 28/06/2016

The pool was dirty. The room was very hot and stuffy at check in (we arrived at 1130 pm) but cooled quickly with the air conditioning on. Had to turn it off to slept as the in room unit is loud. Bed was not the most comfortable. Coffee had used coffee in it. Check in staff told me I couldn't stay to conduct a work call I had that passed check out; however, day staff were helpful and okayed it in the morning. Not a business friendly hotel. Good for short term stay while traveling. Rates don't reflect quality.

"Terrible Experience, Failure to Honour Rate"

Lori S, Vancouver, Canada 24/06/2016

Despite being at the back of the hotel, it was very noisy and disruptive in our room. We could hear the adjacent guest use the bathroom! Toilet seat dropping, flushing and clear conversation... My spouse and I stayed here while our house was being renovated and although it was dust free, we found 2 hairs in the sink & tub upon arrival. Noticed one pillow had make-up on it and the remote control was crusty. I did my own clean to feel a bit better staying there. One cleaner was extremely kind and helpful. Sav at the front desk failed to honour the rate I was promised upon booking and basically called me a liar. Sav said that rate didn't exist, when I showed him it did online, he told me I can pull up anything I want...we started arguing and swearing at one another. I'd have to say this was the worst experience I have had anywhere overall. I can't believe this type of experience would exist at a Best Western chain hotel.

"Convenient location but small hotel"

Stephen H, Kirkland, Washington 24/06/2016

This is a small hotel. The rooms are small also. I found the bed too soft but my wife liked it. The breakfast area is also small and in the lobby. The location was very convenient to the US border and the the ferry to Vancouver Island. The room was clean and everything was in working order. Overall a very good one night stay.

"loud room"

User 10/06/2016

I'm sorry to report that I was offered only one room upon check in and it was adjacent to the staff area and the main front desk and entry area for guests. I was really looking forward to getting some much needed rest but the noise began around 6:00am, I checked in after 1:00am. I notified the front desk but they were indifferent and offered no resolution other that to call back later that day and discuss it with the on site manager. Thankfully, Expedia understood the issue and offered me a full refund.


User 28/05/2016

Sav at the reception has been very helpful and professional. He speaks french which was pretty convenient for us. Kids really enjoyed the pool! Very good location for a family road trip! Breakfast included and free wifi. Perfect stop on our way to Vancouver. Thks guys!

"Country peace and comfort"

Laura S, Calgary, Canada 26/05/2016

I love how this Best Western hotel is situated in the country - there were birds singing when I got out of my car! This was a welcome change from the traffic and noise of the lower mainland. The room was very quiet, the bed was excellent, I used the laundry facilities and internet and enjoyed a healthy breakfast. Very relaxing, enjoyable stay!

"Convenient location"

Moo57, Auckland, New Zealand 18/05/2016

We were visiting family close by and this was very convenient for us. The staff were very friendly and very helpful. The breakfast was better than I had expected, with a good selection as well as a pancake making machine. I don't drink coffee, so it was pleasing to be able to have a delightful selection of teas. The only negative thing I could say was that the room was a little dark. More lighting in the room would be better. Other than that, we were very happy with our stay.

"Good Location"

123Jackie456, Prince George, Canada 17/05/2016

We stayed two nights. We paid up front with no refund if we were to cancel so the price was cheaper. It has a continental breakfast consisting of cereals, toast, pancakes and muffins. The beds were comfy with good pillows. A little noisy as we were facing King George Hwy. so bring your earplugs. We would stay again.

"LaBar Wedding"

Eileen I, Saskatoon, Canada 17/05/2016

Hotel was ok.........but very very disappointed in no ICE!! Machine was broken & never did get fixed and the hotel did not find it necessary to stock bagged ice as their reasoning was "there was only 1 ever on duty & could not leave desk". Also could not enjoy pool as swimming lessons were being given throughout the day!!!! What Best Western hotel allows that!,,

"Best Western Hotel experience"

Deanna M, Fanny Bay, Canada 14/05/2016

Limited TV channels, no reading light. Continental breakfast very good. Service excellent. Cleanliness of hotel very good. Didn't use the pool or fitness center. The location is in a good proximity of White Rock where my business took place.

"great stay on the way to Vancouver Island"

vernon h, Henderson, Nevada 12/05/2016

I enjoyed our one day stay. Room was nice furnished great bed. Breakfast was better than average. The pool and spa was great. Price was very good for what you got. would stay again if every in the area again

"Pleasant stay"

VivP_Yukon, Whitehorse, Canada 03/05/2016

I stayed here for 4 nights. Clean hotel, comfy bed, free parking, friendly staff. Breakfast was okay. Overall, had a very pleasant stay. Did not get a chance to try the pool and gym though but that area seemed pretty neat as well. Would highly recommend

"Comfortable and quiet"

OldsGuy, Victoria 02/05/2016

We stayed here two nights. The bed was comfortable and the property was reasonably quiet. Our room had 2 queen beds, a TV, small fridge and a Kuerig coffee maker. The breakfast room was a bit cramped, but the food was good and they kept the buffet well stocked as things were used.

"Great place to stay"

James R, London, Canada 22/04/2016

This is a great place to stay, very accommodating and friendly staff. Rooms are good size, nice, clean and quite. Indoor pool, sauna and hot-tub, complementary breakfast and no charge for the parking is well. Close to the us border and white rock beach. Some restaurants at walking distance. The area is nice. I would recommend this hotel and will come back again.

"Great service & perfect location"

Margaret Ann B, Vancouver Island, Canada 22/04/2016

Stayed here almost a week. hotel offers kitchenettes. Front desk staff are extremely helpful & accommodating. The house keeping staff are very friendly & truly wish you a comfortable stay by engaging in conversation & by ensuring you have enough towels, coffee & tea, etc in your room each day. upon arrival my room wasn't ready because I was 2 hours early. The front desk staff offered me a tea, a mighty leaf green tropical tea. it's now my new favourite tea. The hotel also offers a free breakfast daily from 6:30 - 9:30. 3 types of cereal, oatmeal, yoghurt, hard boiled eggs, toast, fruit, various coffee, tea & hot chocolate & a variety of juices. the wifi has been excellent, the hot tub & pool are in great shape as are the rooms. the rooms & hallways are clean and kept up to date. the location is ideal, walking distance to Safeway, London drugs, and the golden lion restaurant (that's another review ). the laundry room was in good shape & the machines work well. they take two loonies for each load. you will enjoy your stay here.

"The Best Of The Best"

tony c, Oceanside, California 22/04/2016

The staff at this hotel all work together as a team and everyone loves their job ..... we stayed here for 21 days for medical reasons and we were treated with a very professional manner.every day we were asked how our day was going . this hotel is so handy to so many great eating places. our room was always kept so clean and the cleaning staff always asked if we needed anything. the pool and the whirl pool is the cleanest I have ever seen ,they check the quality of the water always. You won't be disappointed if you stay here , the breakfast daily was always fresh and very clean.......

"Manager very accommodating"

1amalie, Portland, Oregon 18/04/2016

Clean, nice hotel. They provide s free breakfast. Stay on upper floor away from elevator. Lots of parking, hotel is reasonably priced-try to book in advance to get a deal, it is a pet friendly hotel too.

"confrontation with front desk staff"

jeffcoil, Surrey, Canada 04/04/2016

After a confrontation with front desk staff, regarding their not honoring payment for the one night stay using reward points, there were not so nice words exchanged. The front desk staff person then yelled at me three times telling me to "fu#K off", with his finger being thrust towards my face each time. It was so loud that all the people having breakfast witnessed this enraged front desk staff person. At that point, another person working in the back business area of the hotel came out to the reception desk and called me racist! I don't think this person really knows what being racist is. I never referred to the race or background, colour, etc, of the person I was confronting. My wife checked out minutes later while I apologized to the front desk staff person for what I had said earlier. I didn't receive an apology from either of these staff people at the Best Western. I will never stay at this hotel location for as long as I live, and will always recommend alternative accommodation for people staying in this region.

"Overnight Stay"

User 10/03/2016

A group of us stayed at this hotel after a very dear friend and brother passed away at the Peace Arch Hospital. In the morning we met for the breakfast and more people came to express condolences. We went through many cups of coffee and a lot of noise and commotion, but were treated like royalty at all times. I tried to pay for the extra coffees, however Abdul refused payment and even offered us a meeting room if we expected more people. We didn't require the meeting room but we were impressed that it was even offered. The night clerk extremely helpful as well, however I did not get his name. I would recommend this hotel to anyone!


Lino P, EDMONTON, Canada 07/03/2016

Nice and clean and quiet place to stay close to all amenities and close to white rock beach. I always stay at this hotel staff is friendly, and courteous, easy place to find. Lots of parking available.

"You get what you pay for"

Chicki7, Calgary, Canada 06/03/2016

An older but reasonably clean hotel. Just the basics... Nothing more. Close to some shopping areas and restaurants. Breakfast is very basic, carbs with fruit. Boiled eggs and a pancake machine.( oh ya, yoghurt!) The service was okay, although there was a rude and unhelpful front desk clerk one evening. Hot tub looked grungy and the sauna "out of order"

"Room 313-A had Mold/mildew on ceiling in Bathroom!"

Laurie H, Nanaimo, Canada 23/02/2016

This was my second and LAST stay at this Best Western. My first stay 8 years ago was fine but not on Feb 21, 2016. I was very tired from a day of traveling by car and checked in late at 10pm. After retiring on a very uncomfortable bed( felt like sleeping on springs) I started to have an allergic reaction which I thought might be caused by dust. It was the Mold and Mildew on the ceiling in the bathroom!!! There was a very poor patch job around the water sprinkler in the ceiling and evidence of mold over areas of the ceiling. I do carry asthma ventilators and medcation for allergies but spent the most uncomfortable stay I have ever had in a hotel facility! I took photos and showed them to the clerk when I checked out and he tried to blame the housekeepers!! I had quite a discussion about mold abatement and that it had nothing in the world to do with housekeeping staff. Obviouslly the owners knew as a pathetic repair job was done. I ended up not paying for may stay but am most unhappy that they would put a guest in that filthy mess! I have contacted Best Western Corporate headquarters with my concerns but do not stay here, it is not worth the price! There are other hotels in South Surrey/White Rock that are much nicer.

"Nice and quiet"

Jeffrey M, Chilliwack, Canada 20/02/2016

Smaller property had a lot on amenities. Clean comfortable rooms. Friendly staff. I wasn't there long enough to take advantage of everything. Short drive to lots of restaurants and shopping. Less then five minute drive to get on to the freeway going either north or south. Less than 20 minutes to the US border.

"Nice place for a reasonable rate"

BARBARA B, Fort Saskatchewan, Alberta, Canada 17/02/2016

This hotel is just fine for an inexpensive stay in the Whiterock area. I was pleased with the location and the rooms were clean but slightly dated. I had no problems during my stay, and the breakfast was fine. There were no hot foods offered but there was a pancake machine for those who like pancakes. Location is great and the area is quiet.


Cel C, Surrey, Canada 09/02/2016

I stay at the hotel with my friends Best stay ever very comportable bed.friendly staff the housekeeper very friendly.the room its very clean.and the continental breakfast is excellent. Absolutely I will recommend this hotel.

"Very average "

User 08/02/2016

The continental breakfast is nice. Staff is friendly.. carpets in hallway are dirty. Older accommodation. For price point it is an average hotel. Located close to shopping and restaurants. Great bakery around the corner


mmddhhpp, Kamloops, Canada 07/02/2016

I stayed with a youth basketball team I was coaching. We had 11 rooms for parents and players. The service was excellent. Check in was efficient and well handled. We were very well treated and the staff did everything they could to make our stay enjoyable. The rooms were well appointed and appeared updated - and they were very clean! The breakfast buffet was very good. I would absolutely recommend this hotel. It was a great stay and a great price.

"Almost excellent"

EricandLinda, Vancouver, Canada 04/02/2016

We stayed for three nights during our move to our new home. I'd almost rate the hotel as excellent however the décor is a little stayed and the rooms are a suffering a bit from their age. Breakfast was nothing special but, overall, the value for money was excellent. All the staff we met were very helpful and courteous.

"Xmas visit with dogs"

Doglover286, Okanagan Valley, Canada 17/01/2016

We chose this hotel because it was close to our family but particularly because we could take our Boston terrier and Boxer. The room was small but we did squeeze in 2 crates. There was a fridge and microwave in the room though we didn't use them. What was a real bonus was that the room was next to the back door which led out to the car park. You could get in here again before 9PM with your key. This helped when taking the dogs out to relieve themselves and for transporting the crates backwards and forwards from where we were visiting. The negative for me was that there is no green area near the hotel. I did quick walks down a lane at the back of the hotel but that was all there was. Breakfast was free and buffet style and the price of the room was reasonable.

"Enjoyable Stay"

User 09/01/2016

Very Pleasant and enjoyable stay, This is a very nice hotel with great staff and service. My experience is always positive about the great service they provide. Comfortable rooms, nicely cleaned. walking distance restaurants and cinema. 5 minutes drive for Morgan creek mall. Indoor hot tub is an nice place to relax at the end of the day. they do have exercise room, sauna and pool. I would recommend this hotel.

"Excellent service, close to activities"

April F, Monroe, United States 07/01/2016

The staff and their service was above excellent. The rooms were neat and tidy, and even included a mini Keurig. The beds and pillows were oddly very uncomfortable- very firm bed and very lumpy pillows (all of them.) While our family was grateful for the convenience of this location, we did not get the rest we needed because of the uncomfortable beds/pillows.

"I won't of even gave it a one!"

chunter, edmonton 06/01/2016

The outside of the place doesn't look to bad but the inside is absolutely terrible. It is so old as soon as you walk into the room, with the old rug and beds. The stand up lamp was broken so it was just leaned up against a chair. Was told we had to pay and stay for 2 nights cause they had a 72 hour cancellation policy. The guy at the front was very irritant. Spent the first night there which was very uncomfortable and called Best Western customer services to see what they policies were. 24 hour cancellation policy. We were out of there. Would not recommend this hotel to anyone. Best Western going to get bad name with this place. Moved to the Best Western Plus.

"Pleasant and well priced"

Tamra W, Vancouver, Canada 02/01/2016

Aside from a fitness centre with no working equipment, the hotel met our needs perfectly well. The room was clean with plenty of blankets, towels, etc., and the little kitchenette was well stocked. The heating worked beautifully which was perfect for how cold it was while we stayed there. The staff are all kind and professional.

"friendly hotel"

steve b, County Armagh, United Kingdom 01/01/2016

Stayed for 10 nights in September with my wife and have no complaints. Hotel staff were very friendly and helped in any way they could. Room was clean and tidy as was hotel overall and we always had a comfortable nights sleep. Continental breakfast was great and I enjoyed making my own pancakes each morning and then covering in maple syrup. Plenty of shops and restaurants within walking distance and we enjoyed walking into whiterock which was closer than we thought. Pool, hot tub, sauna and gym were great. Although small the hotel had everything you needed. One recommendation to hotel owners would be to create a small garden area with summer seat at back of hotel which would be fabulous in the summer. Overall, this family run hotel was great and hopefully we will return again.

"So Sad"

Lorna L, Shawnigan Lake, Canada 10/12/2015

Extremely disappointed. Beautiful Hotel bad experience. To many issues to explain again. Read the reviews before planning to stay anywhere. I work hard for my money and this was a bad experience and made me think twice about not reading reviews on Hotel/Motels. Lesson Learned.

"Nice Hotel"

g0ld0n, Florida 20/11/2015

We got a positive experience at the best western peace arch in. We like staying at the best western hotels, good comfort, clean and great service. staff was friendly and helpful. it's an pretty good location, we enjoyed our stay and did liked the area is well. We would recommend this hotel and will return when back in town.

"Appears new from outside but run down on inside"

Jenniferkrezan, Kelowna 11/11/2015

A convenient location and a brand we trust and know we booked a night at the hotel now. 9/15. When we checked in the gentleman at the front desk was unfriendly and gave us 2 room keys that did not work. I came back to get new ones and he wasn't even apologetic; as if I was the one bothering him. My husband and I got into our room and then left for a dinner meeting. An hour and a half later we returned and the same man shouted at us as we came into the lobby "where's my cart, you took my cart. I called you so many took my cart". While it is true that we borrowed the cart, we certainly didn't feel like that his behaviour was appropriate, in fact we felt like we were staying in a 1 star dump down on East Hastings street in Vancouver. What a jerk. The hotel is quite run down so I recommend lowering the bar if you plan on staying here; the modern outside of the building does not reflect the inside! We stay, on average, 4-6 nights a month in different hotels. We will not return to this particular hotel.

"Will Never Stay at Another Best Western Again"

Heidi K, Lions Bay, Canada 09/11/2015

Absolutely HORRIBLE experience at this hotel. When we first arrived to check-in, we were told that we can't use a gift card that we had because I hadn't entered it when making the reservation on Best Western's website, however I didn't see that anywhere when I made the booking, and the only reason we even chose to stay there was BECAUSE we had a gift card. The gentleman at the front desk did, however, speak to the manager and ended up letting us use the gift card after all, but it wasn't without a lot of hassle and was not a good first impression upon arriving at the hotel. Then when we got up to the room, we realized that the bathroom sink was extremely backed up to the point that we went out for over 5 hours, and when we came back, the sink STILL hadn't drained, so we had to wash our hands in the bathtub. Furthermore, the room was not clean (dirty tissues behind the nightstand), the bed sheets looked like they hadn't been washed, and there was a bunch of kids having a big party in the room next door at 2:00am. I did call down to the front desk to report the noise next door, and the party was shut down, but still not pleasant to be woken up by that in the early hours of the morning. I also wanted to report all of the other problems that we encountered, but when we went to check-out, there was no one to be found at the front desk and we had to go, so we just left the room keys on the desk and left. Needless to say, I will NEVER stay at this hotel nor another Best Western property again nor would I recommend that anyone else does either. I travel a lot, and I have only had one other hotel stay that has been a worse experience (not a Best Western property). I expected a lot more from a well-known, international brand such as Best Western. They should be ashamed of the operation that they're running at the Best Western Peace Arch Inn.

"Overall pleasant stay"

Afra L, Kelowna, Canada 02/11/2015

My husband and I stayed at this hotel for two nights while exploring nearby White Rock and surrounding area. We had a room with two queen beds and a small kitchenette. The room was clean and comfortable. There seemed to be no soundproofing between the room and the hallways and anyone talking in the hallways could be heard clearly so very noisy. This is my only complaint. Staff were friendly enough.

"Bed bugs in room 102!!!!"

User 27/10/2015

Stayed in this hotel for a funeral and was very disappointed. Best westerns are usually decent but this one left us with bed bug bites, broken gym equipment, and swimming lessons taking place in the pool where guest are supposed to share?!?!

"Just run of the mill..."

Barbara N, Sorrento, Canada 24/10/2015

Nothing special at this property. The room could have been cleaner, the hotel staff are difficult to understand. I doubt that we will stay at this property in the future, the only positive is the proximity to the USA border crossing.

"On The Road"

Patrick C, Halifax, Canada 22/10/2015

A friendly stop ... The property is clean, well maintained and great location. Internet access is very easy and the continental breakfasts is more than adequate. It is certainly not the fanciest property in the world but a great option when in the area.

"Except for smallish room, excellent in every respect"

classicaphilia, Aiken, SC 05/10/2015

Well-run property, very clean, well-maintained, with new-looking furniture and appointments. Our room was very quiet even though the motel is on a four-lane highway. Continental breakfast was a bit above average. We would stay there again. If you're coming in from the U.S., and plan to visit the George Reifel Migratory Bird Sanctuary the next morning, this is a particularly good place to stay.

"Peace Arch Inn - Great Hotel in South Surrey"

travelsupporter, Vancouver, Canada 02/10/2015

I was greeted by Abdul for a 3 night stay in a very courteous, gracious and professional manner. All front end staff who worked during my stay were also friendly, courteous and professional. Room (and hotel dining area, elevators, etc) was very clean with shampoo and shower gel dispensers in tub/shower, sewing kit, etc. Maids cleaned the room in top form each morning. Fridge, microwave and keurig coffeemaker were priceless. Breakfast is a better than usual continental with fruit, yogourt, toaster, pancake maker, cereal, oatmeal, etc. Location is perfect and the hotel shows a care of ownership that I overheard others commenting on when they were checking in. Staff here makes all the difference. I'll be back for sure. Safeway, liquor store, mall is just around the corner. A&W, Subway, Chinese, Italian, either next door or a short walk around the corner. Great location.

"Front desk staff rude and uncaring"

SunLovingGurl, West Kelowna, BC 26/09/2015

We chose to stay at this hotel because of the free breakfast, the fitness room and the pool and hot tub. What a mistake. Our first experience was being charged a $100 deposit on our credit card for incidentals. They don't even sell anything at the hotel...when I asked about it I was told it was just their policy and then I was brushed off. The front desk attendant didn't want to talk about it anymore. We were put into a room with an adjoining room beside us. You can literally hear a person fart in the room next door. There was no soundproofing at all. It was terrible and I got little sleep as the people next door were up at 5 am. We went down for breakfast only to discover that most of the display cases containing food were empty. I had to ask the front desk attendant to refill some items. They had no orange juice, no yogurt, etc. The cold hard boiled eggs are from a bag filled with liquid. I got to watch the guy cut the bag open and pour out the eggs into the bowl. Gross is all I can say to that! After breakfast we decided to go have a workout and a swim. EEK, only one of the antique treadmills had a power cord so only one of us could use it at a time. All of the equipment is very old, in disrepair or doesn't work. There is a mounting bracket and cable hookup for a tv but no tv. We noticed lots of little kids in the pool and soon realized when the parents came to pick up the kids and some were dropping off others that they were running swimming lessons in the tiny little pool. The kids and parents were using the hot tub as well so we couldn't use any of it. After our very short workout we went to the front desk to talk to them about the pool and the attendant suggested we just use a corner of the pool. Wow, great problem solving buddy! Not impressed. After night 2 the new people in the room next door had an alarm set for 6 am. It was so loud it woke me up and then that was it because they got up and I could hear everything they said and did. It was awful. Upon check out we asked the attendant (who happened to be the front desk manager) to refund our credit card the $100 deposit. He told us it wasn't a deposit just a $100 hold on our card. When I explained that was not what we were told when checking in and that I have never had to put my card in a machine and enter my pin before checking into a hotel he got very rude. He was very disrespectful to my husband as well. Do your homework before staying at this hotel, it is probably worth your while to spend a few more dollars and stay somewhere a bit better. Not very good value for your money in my opinion. I would not recommend this hotel at all.

"This Hotel Has Improved"

Theresa G, Cowichan Bay, Canada 26/09/2015

We have stayed here a few times because it is a very convenient location to family, friends and shopping. It is constantly improving, esp. in the breakfast being served - herbal tea is outstanding (African organic) and toaster is the best and most efficient we have seen (ie conveyor type which toasts to perfection). The breakfast room is a little small, but since most people don't dilly dally, it seems to work OK.

"Best Western South Surrey"

Greg A, Kelowna, British Columbia, Canada 25/09/2015

I like the fact they has Keurig coffee maker in rooms. First time I've seen that and a better way to have a in room cup of coffee. Room was fairly clean & quiet. Top floor facing King George. The location is good, many nice restaurants around and shopping. Good staff & check in/out. Good pit stop if need be. I found the in room rugs to be or at least feel dirty. Not saying they were dirty just tired maybe. Otherwise good place. .

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