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Best Western Hotel Pearl City Inn, Muscatine

4.5/5  - basé sur 201 notations.
305 Cleveland Street, 52761-5669, Muscatine, United States - visualizzare mappa
Best Western Pearl City Inn - Facciata dell'albergo Il Best Western Pearl City Inn è situato nel centro di Muscatine. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Goditi il lusso, la modernità e l'incredibile servizio del Best Western® Pearl City Inn. Situato in ottima posizione, vicino all'autostrada 61 direzione nord, il Best Western Pearl City Inn si trova nel vivace e lussuoso quartiere dello shopping di Muscatine, a pochi minuti da numerosi ristoranti e negozi, dove troverai facilmente tutto ciò che desideri. Le nostre camere ristrutturate di recente sono lussuose, moderne e dotate di arredi nuovi e comodi servizi. Potrai fare ottimi sonni, grazie ai nostri ampi letti con materassi imbottiti e alla pozione tranquilla dell'hotel. Il nostro eccellente personale si assicurerà che le camere siano pulite in modo impeccabile e dotate di morbidi asciugamani e lenzuola di lusso. Il Pearl City Inn è la struttura ideale per chi viaggia per lavoro, poiché le nostre camere sono dotate di ampie scrivanie, larghe finestre che garantiscono un'ottima illuminazione naturale e accesso a Internet ad alta velocità. Tutte le camere dispongono di un microonde e un minibar, perfetti per gli ospiti che desiderano fermarsi a lungo. Grazie al nostro servizio di lavanderia siamo il luogo ideale in cui soggiornare lontano da casa. Ci troviamo a pochi minuti da numerose grandi aziende come HNI, Monsanto, Kent e Heinz. Il Best Western Pearl City Inn è perfetto sia per chi è in viaggio d'affari che per i turisti, che potranno rilassarsi in una delle nostre confortevoli camere e approfittare della disponibilità e della professionalità del nostro personale, che farà di tutto per farli sentire a casa. Il bar dove viene servita la colazione è il luogo migliore in cui iniziare la giornata per le squadre sportive e i giocatori di golf che devono raggiungere i vicini campi da calcio, baseball e softball o il campo da golf municipale di Muscatine. Soggiorna da noi e approfitta della nostra piscina appena ristrutturata, dei nostri business center e della nostra nuovissima palestra! Inizia la giornata nel migliore dei modi gustando con la nostra colazione deluxe all'americana a buffet, che comprende uova, salsicce, waffle, da una vasta gamma di cereali, yogurt e frutta e vari tipi di pane. Le nostre camere sono tranquille, comode, incredibilmente pulite ed eleganti: da noi ti sentirai come a casa, soggiornando in un ambiente piacevole e accogliente. Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Pearl City Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Servizio massaggi
    Servizio massaggi
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 201 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
128
Molto buono
48
Nella media
18
Scarso
4
Pessimo
3
CONSULTARE I PARERI SU
Affari Affari
71
Business Business
30
Da solo Da solo
10
Di coppia Di coppia
9
In coppia In coppia
32
In famiglia In famiglia
77
Viaggio con amici Viaggio con amici
10
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Awesome Experience"

5
30/10/2018

What a great place to stay. Good value, clean comfortable rooms and dinning room.. Made to order breakfast, yes it is hard to believe but you can ask to have your eggs cooked the way you want them. Staff was outstanding

"Exactly what we wanted and needed in a hotel."

4
27/10/2018

We had a direction of travel. (+ - 75 miles). We researched hotels toward the end of our day but had no formal reservations. That's our style. Glad to find this welcoming Best Western. Staff was friendly and professional. Room was clean with nice decor. Good breakfast added to the good value. We would stay here again.

"friendly enjoyable stay"

4
17/10/2018

Clean sheets (which are very important to me), and friendly personal.Good Breakfast. Had a noisy neighbor and the night clerk took care of the problem immediately. Enjoyed a nice quiet stay. Hair dryer didn't work. The housekeeper brought me a new one within minutes.

"Great stay"

5
17/10/2018

The room was clean and comfortable. The staff was very friendly and helpful.The breakfast was VERY GOODThe stay was great. I would recommend this hotel to anyone. We went a few miles out of our way to stay there.

"Would definitely stay again"

5
14/10/2018

Room was great! Very quiet stay. Hotel was clean. Breakfast was really good, better than most hotels. Great location, not far from Hwy 61, but far enough to not hear the traffic. Very close to stores and restaurants.

Roshan P, General Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review of our Best Western. I am delighted that you enjoyed our clean rooms and delicious breakfast! I am also glad that you were pleased with our quiet location near several restaurants and stores. I am very happy that we were able to provide you with an exceptional experience! Thank you for staying with us, it was a pleasure having you here and we look forward to seeing you again soon!

"Great Place to stay"

5
29/09/2018

Very clean and friendly helpful staff. Close to many restaurants within walkingg distance as well as a variety within a short distance. The fresh cooked to order eggs and omelets are a special touch in the morning. Great value for the price.

Roshan P, General Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your wonderful review. I am happy that you enjoyed your stay with us! I am glad that you were pleased with our location, friendly staff and our fresh made to order omelets! Our entire team strives to provide the best service for our valued guests and we appreciate your kind comments! We hope that you will visit us again soon!

"Another great Stay."

5
27/09/2018

Complementary hot breakfast was awesome. Cook to serve omelette during breakfast hours was above and beyond our expectation. This hotel has won our heart and soul when comes to finding great accommodation in muscatine.

Roshan P, General Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review. I am glad that you enjoyed our breakfast and our made to order omelets! They are very popular and a great way to start your day! I am very happy that you are always pleased with your visits to our Best Western, your satisfaction is our main priority! Thank you for your patronage, we look forward to seeing you again soon!

"Nice hotel a little ways off the freeway"

5
17/09/2018

A typical Best Western, Nice clean rooms, friendly staff, good breakfast. The hotel was about 20 miles off the freeway but getting to the hotel and back to freeway was really quick and easy. There were a few restaurants close by, we got in kind of late but found a pizza hut still open.

"Excellent Staff"

3
13/08/2018

This is a fine hotel and nice place for kids to play in pool and families to gather. However, the price seems a little high as the hotel is a bit rundown. The lobby area and pool are nice, but the room we were in was a bit

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your stay, we appreciate your feedback. I am happy to hear that your kids enjoyed the pool! It's a great place to relax. I am sorry that the room did not meet your expectations. We did do a complete remodel in 2015 and we are always happy to help if you experience any maintenance problems or are not satisfied. I hope you will give us another opportunity on your next trip to Muscatine. Thank you!

"Best Western friendly and helpful and clean"

5
10/08/2018

When we needed directions employees were kind and helpful .The breakfast omelets were great .The pool was great and we were thankful for the handicap chair .our rooms were clean and comfortable for able. Since our travels were for attending a funeral for a family member the kinonessential of the employees was a real plus .Thankyou and we will prorally be back.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your stay, it means a lot to us. I am happy to hear that you enjoyed your stay, despite the circumstances and that you found the staff kind and helpful. Our staff genuinely cares about our guests and your comments are encouraging. I am also glad that you had the chance to try our made to order omelets. They're a great way to start the day off. On behalf of our entire staff, thank you for your kind words. Our sincere sympathies to you and your family for your loss.

"Horrible Hotel"

1
28/07/2018

This is the WORST hotel I have ever stayed in. We had spiders in our room, the rooms had horrible smells, our toilet “screamed” every time it was flushed, the stairwell stank of cigarettes, and the elevator was scary at best.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your stay, we appreciate your feedback. I am truly sorry to hear that your stay did not meet your expectations. We strive to provide our guests with an exceptional experience and our guests' satisfaction is extremely important to us. I apologize that there was an odor in your room. Front desk is always available to help with any concerns you may have and would have been happy to assist or send housekeeping to find the cause and assist. I am also sorry that you experienced noise from your pipes. We would be happy if you could contact us and let us know which room you were in so that we can have maintenance look into and fix the issue. I am disappointed to hear about your experience and sincerely sorry to hear that you did not enjoy your time at our hotel. I hope you will give Best Western another opportunity to provide you with a superior stay in the future. Thank you.

"Launrdy facillties"

4
22/07/2018

This hotel was great except for the high cost of using the washer and dryer. I had been on the road for a while and needed to some laundry. Cost $4.00 to wash and $3.00 to dry. I have not used a laundry in a while but that seemed like a rip off.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your recent stay, we appreciate your feedback. I am happy to hear that you enjoyed the hotel overall. I apologize that the cost of laundry did not meet your expectations. Our washer and dryer are higher quality machines than what can be found in a Laundromat. I will be sure to share your comments with the owners. I hope you will give us another opportunity on your next trip to Muscatine. Thank you!

"Enjoyed my stay"

5
21/07/2018

The room was good and I enjoyed my stay. The breakfast was good and there were items that everyone could enjoy. The staff was very friendly and helpful. Will definitely stay again when I'm in the area.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your stay, we appreciate it. I am delighted to hear that you enjoyed our hotel and that you liked the breakfast and service. Our breakfast is a great way to start the day off and we are very proud of it, I am happy that you liked it! We strive to provide exceptional service and clean, comfortable rooms and your kind words are encouraging. I hope you will come back and see us again on your next trip to Muscatine. Thank you!

"Wonderful"

5
10/07/2018

Great service from all the staff. Very clean and well maintained. Pet friendly rooms available. Breakfast was served hot and fresh every morning. We were offered a fresh made to order omelet. We will definitely visit again.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am delighted to hear that you enjoyed your stay and that you liked breakfast. Our made to order omelets are a fantastic way to start the day off and we are very proud of them. Thank you for your compliments to the staff; we have a great team that genuinely cares for our guests and I will be sure to pass along your kind words, I know it will make them happy. I hope you will come back and see us again soon. Thank you!

"nice motel but not in tourist area"

4
09/07/2018

I want to see more of Muscatine, yet the hotel was outside of town, and hard to find based on address although it was just off a main highway, smaller rooms, no USA Today, breakfast average, nice reception

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your recent stay, we appreciate your feedback. I am happy to hear that you enjoyed the reception and that you liked your stay! We strive to provide exceptional service and clean, comfortable rooms and your comments will help us as we work towards that goal. I am sorry to hear that you had difficulty finding us; front desk is always available to assist with directions and would be happy to answer any questions you have about our location. I hope you will come back and see us again on your next trip to Muscatine. Thank you!

"Nice hotel"

5
18/06/2018

We were In town visiting relatives for the weekend and booked our 2-night stay here. The hotel was clean and the made to order omlettes at breakfast were very good. I would stay here again for future trips.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your stay, it means a lot to us! I am delighted to hear that you enjoyed our hotel. Our made to order omelets are a great way to start the day off, and I am happy to hear that you liked them. I hope you will come back and see us again soon. Thank you!

"An Excellent Place to Stay"

5
15/06/2018

Great people who greet you warmly and make sure your are happy and satisfied! Recently remodeled and the rooms are properly cleaned! Nice breakfast and the location is close to restaurants and shops. We will return!

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your excellent review! I am delighted to hear that you enjoyed your stay and that you liked your room and the breakfast. Our guests' happiness is extremely important to us, and your comments are encouraging. I will be sure to share them with the staff, I know it will make them happy. We are looking forward to seeing you again. Thank you!

"TV did not work"

2
10/06/2018

The television was not set up and I had to reset the menu and inputs for it to work. Stay at the Hampton inn down the street and you can avoid this problem. The toilet also runs most of the time and the bathroom lights at dim.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your recent stay, we truly appreciate your feedback. I am sorry to hear that we did not meet your expectations. Our guests' satisfaction is our top priority and front desk is always available to help in any way they can. I will be sure to let maintenance know about the issue with the TV and toilet so that they can be fixed. I hope you will give us another opportunity to provide you with an excellent stay on your next trip to Muscatine. Thank you.

"Beautiful Best Western"

5
29/05/2018

Our Stay at this hotel was very pleasant. Breakfast was above standard with Omelet made in front of us with our choice of ingredients in it. Beds were cozy. I like to give highest score to this hotel operation. Thank you Best Western.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your great review. I am delighted to hear that you enjoyed your stay and that you liked the breakfast. We are very proud of our made to order omelets; they are a great way to start your morning! We are looking forward to seeing you again on your next trip to Muscatine!

"Excellent hotel at a reasonable price"

5
28/05/2018

I have stayed at several BW hotels in several states in the last ten years. The Best Western Pearl City was my best experience at any BW in the last ten years. My room was clean and well appointed. Overall the hotel was clean and well maintained. The staff was American English speaking and courteous. The free breakfast was good with multiple choices including cooked to order omelets! Wifi worked well. This a good hotel at a good price.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review, we appreciate it. I am delighted to hear that you enjoyed your stay and that it was the best experience you have had at a Best Western! Our guests are important to us and it means a lot to hear about your experience. Our housekeeping staff strives to provide exceptionally clean rooms and your comments are encouraging; I will be sure to share them with the staff! I am glad you had the opportunity to try our breakfast. It is a delicious way to start the day off and we are very proud of our made to order eggs and omelets. If you are ever in the Muscatine area again, I hope you will come back and see us!

"Comfortable stay in newly refurbished inn at a nice price!"

4
09/05/2018

Room was comfortable with a nice flat screen television and DirecTV. Coffee maker, refrigerator, and other amenities were in the room and free breakfast was tasty. Ice maker in the hallway was noticeable and loud, but not a constant noise.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your review, we appreciate it. I am so happy to hear that you enjoyed your room and the TV. We strive to provide our guests with an exceptional stay and I am glad that you enjoyed the amenities in the room and the delicious breakfast! I am sorry that there was noise from the ice machine. I will look into the matter. I hope you will come back and see us again on your next trip to Muscatine. Thank you!

"Very loud / noisy guests"

2
28/04/2018

Sometimes you can't pick your neighbors but we can pick our hotels .. and it won't be this one again. I realize that guests acting rudely is not the fault of the hotel but feel the hotel management could have been more proactive for the guests who like their peace and quiet. Hallway security goes a long way to help manage gathering in halls, slamming doors on the security latch, running, screaming, etc. The front desk personnel admitted to multiple complaints regarding the noisy conditions.

BestWesternHotels, Corporate at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Very Very Good Stay"

5
18/04/2018

My stay was short for just one day. This is by far very nice hotel compare to one that I used to stay in Mscatine. Made to order omelet was very delicious. Internet was fast enough. Bed was very cozy. This will be my new go to hotel in muscatine now.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your stay, it means a lot to us! I am delighted that you enjoyed the omelets! Our breakfast attendant does a fantastic job and we are very proud of them. I am happy that you enjoyed your stay even though it was short. We are looking forward to seeing you again in the future. Thank you!

"Nice Hotel"

4
09/04/2018

Came to the area for Youth State Bowling. Kids were disappointed that the pool didn't work on Sunday morning. Got a little crowded in the pool with an event like this that was going on in Muscatine. Rooms were very clean. Staff friendly.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your recent stay. I am happy to hear that you enjoyed your stay and that you liked the room and service. We strive to provide exceptional service and clean, comfortable rooms and your comments are encouraging! I am sorry that the pool was not working Sunday morning.Unfortunately, there was a problem with the pump that maintenance was working on and has now repaired. I hope you will come see us again on your next trip to Muscatine. Thank you!

"Unique Experiance"

5
28/03/2018

Impressed with omelet made in front of our eyes during breakfast hours. Never experienced this kind of made to order omelet service at any other hotel. Room was clean and comfortable. I would highly recommend this hotel.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am delighted that you enjoyed our breakfast and made to order omelets. They are delicious and we are very proud of them! I am also happy to hear that you liked your room. I will be sure to share your comments with the staff. We are looking forward to seeing you again on your next trip to Muscatine. Thank you!

"wonderful"

5
23/03/2018

I would defiantly stay again. Rooms were clean, the beds were great. Great hospitality, movies channels, and they worked around my schedule and allowed me to check in early. I was very happy with everything. Thank you for your great job guys.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your review, it means a lot to us. I am happy to hear that you enjoyed the room and the selection of movie channels! We always do our best to work with guests on their schedule and I am happy we were able to check you in early! I will be sure to share your kind words with our staff. We are looking forward to seeing you again on your next trip to Muscatine.

"Another Great Experience"

5
17/03/2018

This hotel is clean & staff is very friendly. This is my second stay at this hotel. Choice of several restaurants near this hotel. Comlimentory made to order omelets during the breakfast hours is the added bonus for staying at this hotel.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your kind review, your feedback means a lot to us. I am happy to hear that you enjoyed the service! We have a great staff that strive to keep our hotel clean and comfortable and provide exceptional service; your comments are encouraging and I will be sure to share them! I am also happy that you enjoyed the omelets; we take pride in them and love to hear our guests are enjoying them. I hope you will come back and see us again soon. Thank you!

"excelant servise from front desk and bresk fast"

5
12/03/2018

DESTINY AND MITAL is very help full and friendly at front desk.LATASH is very good omelet cook and very pleasant person.room was awsome and very clean.chanel selection is wonderfull and HD TV.I would highly recommend this hotel to all travelers is Muscatine area.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for you excellent review and kind comments, we appreciate it! I am happy to hear that you enjoyed the service; we have a fantastic staff and we are very proud of them. I am happy that you also enjoyed the omelets. Latasha is a great cook! I will be sure to pass along your compliments. Thank you so much for your recommendation. I hope you will come back and see us again the next time you are in the Muscatine area.

"Continental Breakfast with the Best Omelet"

5
09/03/2018

I have enjoyed so much staying at this hotel for the week. It is new, clean and staff is pleasant and helpful. The hotel also has a nice complimentary continental breakfast. Unlike other continental breakfast elsewhere, there is an omelet bar. Every morning, I looked forward to the breakfast because the hotel staff, Joyce, helped me make a fresh delicious omelet every morning while the Front Desk Manager, Mital, would come by to greet and chat with her smile. On my last day, I came to breakfast late so the omelet bar had already been put away. I was so sad then Joyce came to the rescue and retrieved the omelet bar from the back room right away to make me an extra large combination omelet! I will always remember your delicious omelet and wonderful service, Joyce. Thank you, Mital and Joyce for making my stay so memorable.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
On behalf of the entire staff, thank you so much for your excellent review, it means a lot to us! I am delighted to hear that you enjoyed our hotel and that you were able to try our made to order omelets. Joyce's omelets are fantastic and they are definitely a great way to start off your day; we are very proud of them. Thank you for your compliments to the staff, we have a great group that genuinely cares about our guests. I will be sure to pass along your kind words, I know it will make them happy. We are looking forward to seeing you again on your next trip to Muscatine! Thank you!

"Nice Hotel"

5
24/02/2018

Loved the pillows on beds. Breakfast in the morning was fantastic with made to order omlets. Modern hotel. Place is very clean. Liked mural art work in the fittness room. Overall stay was good. Will stay at this hotel if back in the town.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your fantastic review, it means a lot to us. I am delighted that you enjoyed our hotel and that you liked the mural in the fitness room and the modern décor. I am also happy that you enjoyed the made to order omelets; our breakfast attendants do a fantastic job and we are very proud of them! We are looking forward to seeing you again on your next trip to Muscatine. Thank you!

"BW"

5
12/02/2018

Desk was extremely friendly. Very happy with the room, pool, staff and breakfast! Best hotel in town! Checked in at another hotel and it was absolutely horrible. Came to this one later at night and they were very happy to help us! Recommend to everyone!

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your great review, it means a lot to us! I am delighted that you enjoyed your stay and that you liked your room and the pool! I am also happy to hear that you liked the breakfast; I hope you had a chance to try our made to order eggs, they are delicious! Thank you so much for your compliments and recommendation; we are looking forward to seeing you again in the future.

"Nice place"

5
09/02/2018

Clean, fresh and comfortable room. Nice furniture. Friendly staff. Real eggs, made to order for breakfast. I would stay here again next time I find myself in the area for business or pleasure in the future.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review and kind compliments! I am happy to hear that you enjoyed the made to order eggs! They are a great way to start the day off and seem to be a hit among our guests! I am also glad to hear that you liked the furniture and the service. Our staff strives to provide each guest with an exceptional stay and your comments are encouraging. We are looking forward to seeing you again on your next trip to Muscatine. Thank you!

"Jennifer "

3
07/02/2018

Hotel was some what cleaned , bathroom had hair in tub and the breakfast was good except the blonde hair girl making the home made omelets wasn't that good and was all over the place, but the from desk clerk was very nice !

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to review your recent stay with us, we appreciate your feedback! I am sorry to hear that you experienced a problem with the bathtub. We strive to provide exceptionally clean rooms and I will make sure to speak to the housekeeping staff. I am also sorry that you did not enjoy our made to order omelets. I hope you will give us another chance on your next trip to Muscatine. Thank you.

"Would highly recommend this hotel"

5
26/01/2018

Surprised with the breakfast. They have dedicated chef who will make an omelet in front of you with what ever you want in your omelet. You can have chef add some veggies & meats & cheese in your omelet. Me and wife ordered omelet. It was delicious. Our room was very clean.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your wonderful review, it is truly appreciated. Our omelet stations is a delicious way to start the day and we are very proud of it. I am so happy to hear that you and your wife were able to have an omelet and that you enjoyed them. Thank you for your recommendation, it means a lot to us. I hope you will come back and see us again soon!

"It was amazing best hotel I Muscatine"

5
08/01/2018

Amazing best hotel in Muscatine I would stay here and No where else. Service was great and friendly and hotel was very clean my girls had a blast their only thing that could be better is room service!!

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your kind review. I am delighted to hear that you and your daughters had a great time and that you liked our hotel! We always try to make each guest's stay special, and your compliments are encouraging. We are looking forward to your next stay!

"New Years Eve trip"

5
02/01/2018

We love this hotel, the front desk staff, maids, and location. The prices are also really good. We recommend this place to anyone looking for clean comfort and a friendly staff. The staff goes out of their way to treat guests right.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your wonderful review and recommendation, it means a lot to us. I am delighted to hear that you like our hotel and enjoyed your stay! We love to see our guests happy and strive to provide each guest with an exceptional stay, and your comments are encouraging! We are looking forward to seeing you again in the future. Thank you!

"Would consider other options next time"

3
24/12/2017

Room was unbearably hot and dry, adjusted thermostat to 60 and it was still warm. Not sure what was above us, we were on the first floor, but had nonstop walking and muffled music all through the night.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you for taking the time to share your experience during your recent stay. I am sorry to hear that you experienced a noise issue and a problem with the heater. We take our guests comfort very seriously and I have made sure maintenance is looking into the issue with the thermostat. Thank you for letting us know so that we can fix it. Front desk is also always available to help in any way possible with any problems that may arise during your stay and would be happy to help. I hope you will give us another opportunity on your next trip to Muscatine.

"Wonderful stay!"

5
21/12/2017

My family and I stayed at this hotel while we were on town for Christmas. The staff was great, the room was clean, the tasty breakfast had several options to choose from. We will definitely stay again.

Roshan P, Front Office Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to write a review and for your kind compliments, it means a lot to us. I am delighted to hear that you had a wonderful stay over the Christmas holiday and that you enjoyed the breakfast and staff! We have a great staff that genuinely cares about our guests and I will be sure to share your comments with them. We are looking forward to seeing you again on your next trip to Muscatine!

"Still the best!!"

5
19/12/2017

We have stayed here multiple times over the past couple of years - and it's still on the top of our list of places to stay in Muscatine. Immaculate rooms, delicious breakfast with made to order omelets, and a staff that is absolutely stellar. The housekeepers even helped us to play a practical joke on our adult children who were traveling with us!! What a wonderful place to stay when you are away from home.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Hotel Manager

"Very nice place to stay"

5
18/12/2017

Rooms very nicely done, good firm mattresses. Bathtub slightly dated but very clean. Check-in and check out with great hospitality. Staff very helpful. Better than average buffet breakfast. Pet friendly property.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Sincerely, Hotel Manager

"Ok visit and a surprise at breakfast"

3
06/12/2017

We've stayed here before but it's been a while and got into town early and we were able to get into our room right away. We needed some ice and found the ice bucket full of garbage which is not impressive. The room was clean other than that and the beds were comfortable even though the mattress is showing it's wear. The tv is not in HD and provides a very poor picture especially when watching a football game. The wifi is also very slow even with few guests staying there. They did provide a nice addition to their breakfast by having freshly cooked eggs available for each guest. They'll fix fried, scrambled or an omelet to your liking. A real nice addtion to their breakfast.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for your feedback. I am terribly sorry that you left our hotel unsatisfied. Our staff takes great pride in knowing our guest's experiences and I will surely share your comments with them to review. I hope you will give us another opportunity to prove that we are continuously improving and can exceed your expectations! Again, I appreciate your feedback and hope to see you again in the future! Sincerely Hotel Manager

"Thanksgiving stay"

5
05/12/2017

Stayed here over Thanksgiving to visit my wife's family. Very clean and friendly people, and breakfast in the morning was good. -The standard ham/sausage, eggs, cereal, coffee and juice was provided. Will stay here again.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, We appreciate you taking the time to write and share such a wonderful review. I am glad that you liked the breakfast and staff received our commendation. We look forward to seeing you again soon next time your travels take you to the area. Sincerely Hotel Manager

"Outstanding Property"

5
11/11/2017

We expected an average facility and room. We were surprised to find an excellent facility and awesome room. The grounds were neat and trim, the lobby area was pleasant, and the rooms were very clean. The beds were very comfortable. We will definitely stay here the next time we are visiting family.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

"Good Experiance"

5
10/11/2017

We stayed 2 nights at this hotel. We enjoyed our stay. Employees treated our family right. Breakfast next morning was delicious. Location of this hotel is easy to find. Several choices of restaurants nearby.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you so very much for your kind words. I will be sure to share this with the staff as they work hard to make our guests feel at home. So glad you enjoyed your stay and we look forward to you staying with us again soon. Sincerely, Hotel Manager

"Room next to Fitness Center is Terrible"

3
09/11/2017

Noise from fitness center through room's common wall was pounding each morning and night. A/C in room fluctuated from arctic to desert heat. Lighting in room was too dim to work or even pick between dark colored clothes. My business associates who were staying in other rooms didn't have the fitness center experience, but also complained of the A/C and room lighting.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for staying with us, we work hard to make our guests happy and are very sorry to hear about the noise. We appreciate your feedback and hope you come and visit us again/give us another shot! Sincerely, Hotel Manager

"Great Staff, Fair Hotel..."

3
06/11/2017

The staff make this hotel, but the hotel itself is fair. Our room was fairly clean, but one of the beds had some strange stains on the side of it. Also, the insulation is poor in the facility. We heard people roaming the halls throughout the night, even with our personal sleep machine going. Oh, and the heating/Air unit worked poorly and was old - despite their 100% renovated claim. The breakfast area was clean and the staff working it were very friendly.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your comments. I'm pleased you had a good experience with us although I regret that we couldn't completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we're working toward complete satisfaction of all guests. Sincerely, Hotel Manager

"I Love this hotel"

5
03/11/2017

Upon Check-In lady working at desk gave me complementory voucher for a drink and an appetizor for nearby Italian restaurant. Next morning during breakfast hours, I was surprised by made to order omelette. It was owesome. My overall stay was great at this hotel.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Sincerely, Hotel Manager

"Nice Hotel"

4
23/10/2017

The Hotel and staff were very nice, staff helpful and friendly. rooms were nice and clean, made to order omelettes were great very convenient to many restaurants fast food walk-able to them. many other stores with in minutes by car

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for the feedback. We strive for great value, a great staff and great accommodations. We're also proud of our quiet and convenient location.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look forward to having you back with us again soon. Sincerely, Hotel Manager

"Friendly Staff and Omelets made to order"

5
21/10/2017

This hotel had a very friendly staff and very clean rooms. They were very acceptable of dogs. The breakfast was one of the best that we have run across in our travels. It was very quiet in this hotel. Very nice for those who want to sleep and leave.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean,comfortable and friendly hotel.We take serving our guests seriously and are pleased that we met your needs so well. We appreciate the opportunity to serve you and look forward to serving you again many times in the future. Sincerely, Hotel Manager

"Great Extras"

5
12/10/2017

Saturday night stay while in Muscatine for a reunion. The room was very clean. We did not spend much time there but the television channel selection was top notch. We travel often, rarely have as nice a selection as we enjoyed here. The breakfast the next morning was great. The earlier reviews were very accurate. The fresh omelets were delicious. I should add that the service was great. My wife told me that Destiny deserved a special mention.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you so much for sharing your recent stay with us. We truly appreciate all comments. We strive to provide our guests with the best service and the most comfortable stay. Please visit us again Sincerely Hotel Manager

"Carefully Managed Hotel."

5
10/10/2017

Who ever is managing this hotel knows how to of Hospitality. From hotel exterior to inside of rooms, lot of detailed attention is given on design, cleaning and overall maintainance. I have worked in hospitality for 5 years, so i can tell this is well ran hotel operation.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, What a delight to hear that your trip to central Florida was so pleasurable at the Best Western Pearl City Inn. It's always great to hear that we not only have done our jobs well but have exceeded expectations. I am pleased to hear that you found well maintained hotel. We hope that you do come visit us again soon on your next stay and thank you so much for taking the time to let us know how we did. Sincerely Hotel Manager

"Good service, but some maintenance issues"

3
08/10/2017

Excellent employee service, the employees went above and beyond to make sure my stay was comfortable. A special thank you to Veronica, Lynn, Kriston, Joyce, and Destiny. Not to steer you away, but the owner needs to do significant maintenance work. The room that we were in had an air conditioner that did not work. We were unable to have the air conditioner fixed, so had to move rooms for a third time. Destiny was very accommodating by upgrading us. So if the maintenance issues are fixed, our stay would be great and we would give the hotel a high rating. I will return to TripAdvisor after our stay is complete to update how the maintenance problems are handled around Thanksgiving.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for the review.I'm happy that you like our service.but I'm sorry we failed to meet your expectations. I apologize that we let you down and assure that action is already being taken to make things better for the future. We'll work to provide a more consistent experience in the future.Please visit again. Sincerely, Hotel Manager

"Nice!"

5
05/10/2017

We were in town for a family visit and needed a place to stay. This hotel was very clean and the staff were wonderful! The breakfast was terrific as well! We will be staying here again the next time we are in Muscatine.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks so much! I'm glad we could provide you with a great experience and with the friendly guest service you expected. I'm especially glad to hear that you'll be staying with us again. I hope you will also recommend us to others. We take great pride in this hotel, and I'm pleased that pride is showing in everything we do. Sincerely, Hotel Manager

"Great Place to Stay"

5
03/10/2017

Excellent customer service. Bedding very comfortable Nice decor All staff went out of their way to make sure needs were met. Will definitely stay here again when I return to see friends. Location is good for getting around anywhere easliy

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

"Soccer games weekend"

4
01/10/2017

We stayed two nights in a King with sofa bed for our children's soccer games. We liked the extra room for all of the soccer gear and overnight bags. We never felt like we were tripping over each other. Plenty of eating options within walking distance. Plenty of breakfast items - eggs, hash browns, cereal, waffles, yogurt, fruit, granola, oatmeal. Yum!

"Nicest Best Western"

5
27/09/2017

Very much Impressed with Breakfast. Good varieties and made to order omelet station was amazing. I have never stayed at any hotel which offers made to order omelets. Will definitely stay here again to have omelet made in front of me in the morning during breakfast hours. Cool..

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for taking the time to review your stay, we appreciate it! I am delighted to hear that you enjoyed our made to order omelets. They are a great way to start the day off and our breakfast attendant does a fantastic job with them! I will be sure to share your comments with her, I know it will make her happy! We are looking forward to seeing you again on your next trip to Muscatine. Thank you!

"Muskie trip"

5
20/09/2017

Great place to stay. Accommodations were excellent, staff was courteous and friendly. Good location, close to restaurants and by pass. Second stay within a few months. Room was clean, wifi connection was great.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for taking the time to share your experience. We are so glad to hear that you were impressed with our terrific and accommodating staff and that you enjoyed your excellent accommodations. We look forward to welcoming you back again for another visit. Sincerely Hotel Manager

"One night stay turned into 4 nights."

5
19/09/2017

We only booked one night at Best Western in Muscatine because we could not get all 4 nights reservation at Hampton Inn. So we booked 1st night at Best Western and other 3 nights at Hampton Inn. After staying 1st night at this Best Western, we decided to continue our stay & end up cancelling 3 nights at Hampton Inn. Staff at this hotel is very friendly and helpfull. Made to Order Omlet Station during breakfast hours at this hotel won our heart. That was amazing. We have never exprienced any hotel offer this in the past.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you very much for such a great review! We work very hard to make everyone feel welcome. We want our guest to feel like our hotel is their home away from home. I'm happy to see that you found our staff accommodating and pleasant. I will make sure to pass this on to our staff so they can get the recognition they deserve that motivates them to continue delivering excellent customer service. Sincerely Hotel Manager

"great stay"

5
14/09/2017

I was here for a long term stay and the staff made it feel like home. The room was always clean and ready for me. The breakfast was very good and a good selection to choose from. The staff was always went above and beyond to make my stay enjoyable. The property was very well kept. I would and will stay here again.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, We are pleased to know that you had such a wonderful stay with us in Muscatine, IA. We focus each day on providing a memorable experience that creates a yearning to return and are thrilled to know we were successful during your stay. We look forward to your next stay at Best Western Pearl City Inn. Sincerely Hotel Manager

"Spur Of The Moment Paid Off"

5
01/09/2017

Made a spur-of-the-moment (and late reservation) trip to the Best Western in Muscatine. First time having stayed in town despite having been through and around it many times. Staff at both check-in and check-out were extremely friendly and seemed to enjoy making a customer feel welcome. Hard to find at times these days. The room was fresh and clean. Smelled good. Had an accessible room due to the late reservation as the hotel was sold out. The bed was perfectly comfortable and served it's purpose. The hotel from the exterior is very attractive, especially lit up at night. Easy to see and find from either entrance off of the highways. Would gladly stay there again.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager

"good location, convenient"

5
31/08/2017

good location, convenient, near 61 (I think that is the main freeway) so close to that and close to downtown, which is under construction but is a very nice old style downtown with a variety of shops. Quiet. We had a nice stay. Didn't really eat the breakfast there, so no comment, we had too many family activities.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, We thank you for your appreciation of our services and facilities. We are a team of professionals committed to provide a superior service to our guests. Thank you for pointing out all our qualities. We really appreciated your feedback. Also, we hope you will recommend us to your friends and families. We hope to see you again. Thank you. Sincerely, Hotel Manager

"Best in the Town"

5
30/08/2017

Stayed at this hotel many times since year 2000 when this property was Fairfield Inn. property went down hill as a Fairfield Inn over the years. It is completely renovated now and it is Best Western now. They did such a nice job with renovation. Staff is nice and our room that we stayed in was very clean. This is my go to hotel & will always stay here.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying with us repeatedly. I'm very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Clean Friendly and New hotel in Muscatine."

5
27/08/2017

For some reason I love this hotel. This is my 3rd stay with this Best Western in Muscatine. I always feel comfortable at this hotel. People working at this hotel are super nice. Rooms are always cleaned immaculately. Will also stay at this hotel if I am in Muscatine in the future.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying with us and for being a repeat guest. I'm very glad that our hotel and its location impressed you. We focus on offering a guest experience that will satisfy a wide range of travelers. When you're in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"Nice Hotel & Honest Staff."

5
23/08/2017

My stay at this hotel was excellent. Room was clean. Full wall picture in fitness room is very inspiring & modern. I forgot my wallet full of cash in the breakfast area. Ronnie working at front desk found it & securely kept it. When I inquired about it at desk, Ronnie returned it. Cash was not touched. I would highly recommend this hotel as this is clean, safe & an honest staff in place at this hotel.

"Quiet stay at a good price"

5
22/08/2017

I have stayed at BW Pearl City a number of times and would definitely return. It's a great value for the price in this area with great customer service, quiet and clean rooms, and a decent breakfast. Simply signing up as a BW rewards member, I can now get even greater discounts than the AAA rate. I tried a couple of cheaper hotels in Muscatine that were dirty and not as good a breakfast or exercise rooms and have found this one the best for the price to meet my needs.

"DIRTY DIRTY DIRTY - one for each room they moved us to"

1
22/08/2017

The cleaning staff are new - so the front desk staff told us. Probably not properly trained. Maybe not given enough time to clean a room while they are in the learning phase. The first room had spilled juice in the fridge that had run out and onto the carpet. We were moved to a new room, that room was even worse, this time the fridge was still FULL of items, even moldy sandwiches. Finally, it was getting VERY late by the time they found a 3rd room for us, and then we found problems there too, with metal shavings in the carpet (she had checked to make sure the fridge was clean though. We would have been happy if they had someone there to just clean the fridge in the first room - so we would not have had to move, but the front desk staff was not "trained" for that so she moved us instead. Finally, by the third move to another room, I asked if they were going to at least give me a discount or a free night. I got a whole $25 discount, yay - sarcasm.

"Staff"

4
17/08/2017

I have to complement you on Vicikie @ the front desk! She is the most pleasant person I have had at any hotel I have stayed at! She does a great job & i travel 7 months to different places and she does a great job at checking me in and informing me of the hotel amenities. Thanks, Dennis Kloke

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind words about our staff. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"Poor Customer Serviice"

4
14/08/2017

We stayed at Best Western Pearl City this week for 2 nights. When we checked in we were greeted with feeling like we were more of an annoyance to the staff behind the desk. She did not greet us, she would not look at us, and it was very obvious she would rather be doing something other then check us in. The second night we stayed there she was also on duty and none of our keys worked. When we requested to have them updated to include our 2 night stay she was the same way. She didn't even look up from what she was doing to look at us. We were most defiantly a bother to her. When she had gotten done she just through them on the counter without looking up and went back to what she was doing. Every time we came in and out she was sitting behind the desk looking down and never greeted us as well. However the day staff was wonderful. They smiled, made eye contact, talked to us and just overall had a very welcoming presence about them. They were a delight and more then made up for the rudeness during the evening we uncounted both nights.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for the feedback. I am glad you like our day staff and our hotel facilities. Front desk staff was informed about your comment and received additional training in the courteous, helpful manner in which they are to treat our valued guests. We very much value your business and apologize to you once again. Sincerely, Hotel Manager

"Very Pleasant Stay at this Best Western"

5
10/08/2017

This Best Western is better than Best Western Plus that we stayed in Indiana earlier this year. Very modern looking & newly renoveated hotel. We spend 2 nights at this hotel and our entire family enjoyed staying at this hotel. Breakfast, indoor pool were great and Staff is very friendly.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Dear guest, Thank you so much for your review and kind compliments, we truly appreciate it. I am delighted to hear that you enjoyed your stay! I am also happy to hear that you enjoyed the changes we made during our recent remodel and that you were happy with the modern décor. I hope you will come back and see us again on your next trip to Muscatine. Thank you for staying with us.

"Good breakfast and amenities"

4
10/08/2017

We were here for a wedding, and this was chosen for their block. Overall, the hotel was pretty good. I was impressed with the front desk staff, the breakfast (both continental and had some hot items, too), and they offered a clean pool that we didn't end up using. Our room was clean, but it did have a noticeable musky smell to it. I didn't want to peg down the review too much since it was not brought up to staff to correct. I would not be concerned about booking another room here; I would simply make sure it's to your liking and they would try to help you if it was not OK.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Dear guest, Thank you so much for taking the time to review your stay. I am happy to hear that you liked our hotel and that you were happy with the service and the breakfast. We have a great staff that genuinely cares for our guests and I am happy to hear that you were impressed with them; I will be sure to pass along your comments, I know it will make them happy. I am sorry that there was a slight musky smell to the room. I will have housekeeping look into the matter. Thank you for letting us know so that we can take care of it. I hope you will come back and see us again soon. Thank you!

"Beautiful hotel. Exactly as other reviews states."

5
02/08/2017

We booked at this hotel by looking at other reviews that were owesome. Our experiance at this hotel was exactly as good as other have put their reviews on Tripadvisor. Picture perfect hotel that is very clean and with modern look. Will stay here again when visiting Muscatine next summer.

Roshan P, Manager at Best Western Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am delighted to hear that you enjoyed your stay at our hotel. Our staff strives to provide exceptional service and clean, modern, comfortable rooms and I am glad to hear that you enjoyed it. We are looking forward to seeing you again next summer! Thank you!

"A Pearl"

5
29/07/2017

Newly renovated. Nicely appointed. Very pleasantly surprised. Staff were very pleasant and warmly helpful. Downtown riverfront is within short drive. Rental car office nearby (about 1 block) but be advised to have CREDIT card (NO DEBIT accepted). Within 20 minutes from hotel, there are lots of things to see in nearby towns (Wilton, Iowa City, Wild Cat Den State Park, Riverfront etc). Riverfront street was being renovated so was slightly disappointed that we had to drive alternate lanes around but how nice it will be when complete! Splash park at the Riverfront for kids. Lots of good restaurants too near hotel and driving distance. HyVee grocery is very close too and if you have never visited one, do so!

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you so much for your kind words about our hotel. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I'm happy you had such a pleasant stay. We look forward to having you with us again very soon. Sincerely, Hotel Manager

"GREAT Weekend"

5
17/07/2017

My son was getting married. This hotel and their staff went out of there way to make our stay a great experience. The rooms were good. The kids had a good time at the pool. The breakfast was good. If back in the area, I will be staying at this hotel.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for finding your stay here a nice enough experience here that you would recommend us to others. That means a lot us. I am glad you like our hotel and its friendly staff.. Nothing is more important to us than the best possible guest experience. I hope we can serve you again soon. Sincerely, Hotel Manager

"Very Beautiful Boutique Hotel in Muscatine"

5
09/07/2017

Our room was very clean. Upon arrival we were greeted with smile by hotel reception. My husband is very sensitive about hotel stay. It is hard to satisfy him when it comes to cleaning and work in order of the hotel. He also give this Best Western 5 out of 5. We will definitely stay here again whenever we are in Muscatine.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your feedback. Positive feedback provide us with the motivation we need to continue our services.I'm glad we could satisfy you.I hope you will visit us again and see our commitment towards providing superior services and facilities. Sincerely, Hotel Manager

"Great hotel"

4
07/07/2017

Great place to stay.very clean, quiet, close to coffee shops, food establishments, grocery stores.Pet friendly as well & great staff! Pool is on smaller side but that would be the only thing I would say was negative

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your generous words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"Bathroom/Towels"

4
01/07/2017

Loved this hotel. Accommodations were as excellent as your staff - except (don't you love it when people say that) for two things - both bathroom related. The bathroom was SO small that my wife had to leave the room just so I could step out of the shower. Secondly, the towels were inches away from the toilet, and were at seat level. Have you never seen the study on what happens to water particles when you flush a toilet. Please put the towel racks back on the wall - above the "splash" zone. This was gross! Absolutely loved your staff, and the continental breakfast was the best my wife and I have had in years.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying at the Best Western Pearl City during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

"Excellent Hotel in Glenwood Springs"

5
29/06/2017

Great place to stay in northeastern Iowa. Hotel is quiet, has attractive spacious grounds, and guest service is excellent. The facility appears relatively new but the staff is very good and has the art of hoteling down.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Pearl City. Thanks for staying with us and the review. Nice to note that you liked the front desk service and enjoyed the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.

"Nice hotel for the evening."

4
26/06/2017

This hotel is located as you come into town. Very close to restaurants and shopping. The hotel was very clean and the bed was quite comfortable. We didn't use the pool, however it did look quite inviting. They serve a hot breakfast which is nice. The only reason I didn't give the hotel 5 Stars is because of our room location, which was literally next to vending and ice. We could hear when someone was getting ice or pop all night, as they were directly to the left of our room door. This hotel is nice, just avoid room 105 for the noise. I would definitely stay here again if I need to be in Muscatine again.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm very glad that our hotel impressed you. I'm extremely happy that you had such a pleasant stay.We'll be here when you need us with another great stay that you're sure to like again. Sincerely, Hotel Manager

"satisfied customer"

5
24/06/2017

They were so accommodating for our large group....very helpful when reserving a block of rooms for our group. When we forgot some important items they immediately arranged for shipping the items to us!!!!!

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, I'm glad you had a nice experience with us, and I sincerely thank you for your positive comments.I'm very Happy that our hotel impressed you in so many ways.We take real pride in this hotel and in serving guests like you. We look forward to having you with us again soon. Sincerely, Hotel Manager

"Great place to stay"

5
20/06/2017

We enjoyed our clean and comfortable room with a tasty breakfast in the morning. You too will enjoy your stay at this motel. There was plenty of parking and many area eatries. It was easy to find! A friend recommended it to me!

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind comments. I'm pleased that you like our Breakfast and enjoyed your stay. When your travels bring you to this area again, we'll always be here for you with a great experience and clean and comfortable rooms. Sincerely, Hotel Manager

"Short business stay"

4
19/06/2017

Only there for 2 nights and I had to leave early in the morning for work (which is why i can only give 4/5). Everything was great, the check in and check out process, location. Hotel was quiet, everything you can ask for on a business trip.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kinds. I am glad you like our quiet and clean hotel. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I take pride in doing what's right to ensure the best possible guest experience, and I hope you will be able to stay with us frequently in the future. Sincerely, Hotel Manager

"Good place to stay."

4
17/06/2017

Really good, clean place to stay. Staff was great. Solid breakfast as well. Ammenities were good as well. Would definitely comeback if needed. Also, liked the location and centralization of everyone. Great experience

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Thank you for choosing the Best Western Pearl City and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.

"Great Stay for the Price!"

5
13/06/2017

We were in town for a soccer tournament. We are Starwood members and tend to favor Sheratons and Westins, but there were none in the area. We were so pleasantly surprised with the quality at the Best Western, Muscatine IA! Hotel has obviously been recently renovated, our room was spacious, clean, modern. Bed was comfortable. Staff at desk was super friendly. Breakfast was fine, typical...but they did work hard to keep the area clean during the meal time. Great stay for a cheap $100 a night!

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you very much for your kind words. I'm happy we could provide you a great experience. We take pride in our hotel and in our staff. I hope you can visit us again soon for great service,great prices, great rooms, great amenities and great people.We look forward to serving you again. Sincerely, Hotel Manager

"Best stay at Best Western of Muscatine"

5
10/06/2017

Rooms were clean, location is in the middle of town near several restaurants. Looked like a New hotel. Extra large rooms. Breakfast had ample choices including hot options. Will definitely stay here again.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, We thank you for your kind words about our hotel. It is feedback like this that keeps us motivated to continue providing our excellent service to our customers. Customer satisfaction is our top priority and we are happy that you are completely satisfied with us. we will continue to improve our services and infrastructures. We look forward for your visit. Thank you. Sincerely, Hotel Manager

"Excellent choice for frequent travellers"

5
10/06/2017

I stayed more than one month in this hotel... Rooms have fridge and microwave, the bed is extremely comfortable, with decent pillows. Location is excellent, very close to restaurants and a shopping mall. Internet is decent/ok (speeds of 100-250kbs) - ok for skype audio calls, but not very good for video calls. Not a big issue though.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm Happy that our hotel impressed you in so many ways. We believe we provide a great combination of comfort, convenience, amenities and value. When you're in the area again, I hope you will make us your first choice. Thank you. Sincerely, Hotel Manager

"Disappointed"

2
27/05/2017

The room was pretty dirty honestly. There was hair in our sheets, in the bathroom (especially the tub), toothpaste on the mirror, the bathroom fan didn't work, and for whatever reason there was a chunk of wood under the sheets in the bed closest to the window. It was like a large sized piece of bark or something. Another lovely thing in the room was the door handle to the closest wasn't screwed on, so that popped right off when we went to go use that. The room was also ridiculously tiny, especially for the price. The room was such a let down we didn't even bother to complain. We just waited for our two days to be up and get out, since you can't cancel your stay or get refunded anyway. Which is also ridiculous. We thought we'd just give the place a try since we've never stayed in a best western, but we're just going to stick to our regular hotel accommodations when we stay in Muscatine. The only up side was the breakfast. Another thing to keep in mind is that the pool is tiny and there is no hot tub.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank you for your review and staying at the Best Western Pearl City Inn.We appreciate your feedback.Please allow me to offer our apologies for the inconveniences that impacted your stay. Your observations has been taken up by a team for verification and necessary actions. It shall be our endeavor to offer a fantastic experience to all our guests,but regret that this was not case with your stay. It you would like to get away in near future,I shall personally assist you to ensure that you get a fine stay as I dont want your last memory of this hotel to be a negative one. Regards, Hotel Manager.

"Nicest Best Western in Midwest."

5
27/05/2017

Stayed at many hotels. From the moment I entered the parking lot and reached up to my room, I realized that I am at some special hotel. Hotel looked very clean and lot of attention to the smallest details is been given by management at this location. When i was in the breakfast next morning, I was asked "How is your stay with us?" by lady working at desk by name Mittal. This means lot to me. Seems like they try to get feedback from customer and try to improve upon it. I felt like i am being cared.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Thank you for choosing the Best Western and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and Staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.

"Pretty Good for the most part"

4
13/05/2017

Other than the side door not working in the cold, rainy weather, we had a great stay. It was just very frustrating trying to get our stuff brought inside when the door wasn't even working with our keys. The trip was a bereavement trip, but the best choice to pick was family.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thank for your kind words. I'm glad you found us to be a good place. I'm sorry if any aspects failed to meet your requirements. We're always working to change and improve this hotel and promise to be better than ever before when you visit us again. Sincerely, Hotel Manager

"Good to Great"

5
12/05/2017

I stayed at this hotel 5 years ago when this property was Fairfield Inn. My experience at that time was GOOD. But now this property is Best Western, completely renovated from top to bottom. My experience during my recent stay was Great. Now they have fitness room at this property which I love the most. Will stay here again when I m in Muscatine.

bwpearlcityinn, webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for staying with us. I'm Happy that our hotel impressed you in so many ways. We believe we provide a great combination of comfort, convenience, amenities and value. When you're in the area again, I hope you will make us your first choice. Thank you. Sincerely, Hotel Manager

"What A Surprise!"

5
08/05/2017

This wasn't my usual choice for my in town stay, but I'm so happy I discovered it! What a nice place! From check in to check out it was a great stay. Very comfortable room, plentiful breakfast, helpful and super staff.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"New Owners, Same Good Stay"

5
01/05/2017

We used to stay here when it was a Fairfield Inn but had to switch away when our pet was with us. This was our first stay since they came under the Best Western crown. We were more than impressed with the improvements. The best addition under this ownership was the addition of the overhang at the front door. Too many times we had to load/unload in the rain. Glad this was added. The only hiccup was the check in. The desk clerk was nowhere to be found for about 20 minutes. He was dealing with a guest issue on another floor. We were only issued only one room key but it was no big deal. The room was very clean and as I mentioned before, recently renovated. DirecTV was hit and miss due to some heavy rain in the area. Breakfast was ok. I didn't try the omelettes made-to-order. A good idea, but it's off to the side and seemed like she was closing up a little before breakfast hours were up and nobody was ordering anyway. My bagel was hard as a rock and there were no biscuits to go with the gravy but I still found some good eats. Best to get there early for the best selection. I will definitely stay here again when traveling with our dog but future travelers might need to know there is a limited neighborhood to walk your dogs. Ad added tip to management: I know you're confident in your reviews, but ease up on the hints to submit a review on Tripadvisor. We got our first hint at checkout and I received at least three more reminders in my email in later days.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, We are really delighted by your elaborate reviews of our services and facilities. We sincerely thank you for taking your time to appreciate us. Your positive review will help us stay motivated. We hope to see you again in future. Also, we hope you will recommend us to your friends and family. Thank You. Sincerely, Hotel Manager

"Great stay"

5
22/04/2017

Was here on business, was a bit skeptical as when I lived in the city before the hotel didn't have the best reputation. (prior owner) This was a great stay, clean, comfy beds, I didn't have room service everyday, but I received a nice little basket of towels and necessities outside my room. That was fantastic.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Thank you for choosing the Best Western Pearl City Inn and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest. Sincerely, Hotel Manager.

"nice clean rooms and great breakfast"

5
17/04/2017

Good value snd nicely remodeled Best Western. Rooms were nice and clean. Lobby had good seating so we could sit and visit with family. Great choices at breakfast with added option to have them custom make an omelet.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Thanks for staying at the Best Western Pearl City and expressing your satisfaction through the review. Your review is very much encouraging and motivating for all the hotel staff and nice to note that you liked the breakfast. We continuously make efforts in upgrading our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager.

"Nice hotel in Muscatine"

4
14/04/2017

I have stayed at several hotels in Muscatine over the years when I'm in town on business. My previous hotels were all booked the night I needed a room so I tried the Best Western and was pleasantly surprised! Rooms, lobby and common areas have all been redecorated and furnishings such as the mattress, linens and television in my room were all above average. I will definitely stay at this hotel again.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Valued Guest, Greetings from the Best Western Pearl City. It is really nice to note that that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"A great surprise!"

5
12/04/2017

Located in a smallish town, I was not expecting much. Much to my surprise this was a delightful stay and choice one i will repeat again. Clean, modern, made to order omelets..GREAT!! The staff waa helpful and the location was quiet and well lit.

bwpearlcityinn, Webmaster at Best Western Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind words about our clean, and modern hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

"GReat place to stay"

5
09/04/2017

I love this hotel. The pool is open until midnight so you can swim before you go to sleep. The staff is extremely helpful and professional and friendly. I highly recommend The Pearl Inn Best Western. Don't miss you.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review, we truly appreciate it! I am thrilled to hear that you enjoyed your stay and the service! Having the pool open late makes it easy to relax and unwind after the day and I am glad that you were able to enjoy it. Thank you for your compliments to the staff, they are a great group that work very hard and genuinely care about our guests; I will make sure to pass along your kind words. Thank you so much for your recommendation, I hope you will come back and see us again soon!

"Great place to stay!"

5
08/04/2017

We were a littel concerned going to a small town hotel but we had a very good experience at this hotel. The room was clean. The breakfast in the morning was consistent and good. Staff was friendly and helpful. Overall we were very satisfied.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for taking the time to review your recent stay, it means a lot to us! I am happy to hear that you enjoyed your stay and had a good experience! I am also glad that you were able to try our breakfast; we are proud of our selection and made to order omelets and I will be sure to pass along your compliments to our breakfast attendant, I know it will make her happy! Thank you for your kind comments, I will be sure to share them with the staff; we strive to provide exceptional service and cleanliness and your comments are encouraging. I hope you will come back and see us again on your next trip to Muscatine!

"Great stop and value"

5
23/03/2017

We chose this property because of what we read on Tripadvisor. High ratings are good, but I think the comments in the evaluations give insight into what to expect as a guest. We found the property to be everything we expected…and more. It's very clean and well maintained. Things work like they're supposed to. High ceilings, large spacious room. Early risers are offered a “cooked right here, right now” omelet. That's common at upscale hotels but very unusual at economy lodging. Huge TV with upscale DirecTV service…all the movie channels and sports networks. I'm a road warrior so attention to people who use the Internet is a big deal. There were five electrical plugs at the desk. Fast download speeds…30+ MB. And, a gas lift chair the works The pool is not large, but is well thought out. There is no deep end (about 3' on one end, 4' on the other)…great for lap swimmers and little people. Gobs of fast food chain stores near…some within walking distance. Great little hotel…and it's reasonably priced.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your excellent review and kind comments, it means a lot to us. I am thrilled to hear that you enjoyed your stay and our hotel. We are very proud of our made to order omelets and I am happy that you were able to try one! They are a delicious way to start the day off! We also strive to provide exceptionally clean rooms and your comments are encouraging; I will be sure to share them with the staff. We are fortunate to have a great location that is near several restaurants and stores! Thank you so much! I hope you will come back and see us again soon.

"excellent!"

5
17/03/2017

everything was excellent! clean and up dated rooms very attentive staff, everyone was very helpful and very very nice and professional will continue using this place when ever we need a room you will not be disappointed

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your excellent review; it means a lot to us! I am happy to hear that you enjoyed our hotel and remodeled rooms! Our staff works hard to provide exceptionally clean rooms and great service, and your comments are encouraging! I will be sure to share them with the staff! Thank you for your compliments and for staying with us! We are looking forward to seeing you again soon.

"Best Impromptu Stay"

5
28/11/2016

My family and I had to stay in Muscatine due to an accident and we were lucky to have found this Best Western by chance. Our stay was beyond pleasant!! The front desk receptionist was friendly and accommodating!! The hotel was modern, clean, had a pool, and to top it off allowed pets!! The lobby is warm and inviting!! It offered to computers to keep my girls busy with homework and had warm and cold continental breakfast for us the next day. I would highly recommend this BW to anyone!! This was the best bang for our buck!! Thank you BW for making our stay the highlight of our situation!!

"Verry Good Hotel..."

5
24/11/2016

Loved Breakfast in the morning. New hotel. Good Location in the middle of town.Stayed at this hotel many times. Beds r very comfortable. Little bit of issue with key not working during my last stay but front desk made new key and it worked after that. Highly recommended hotel in Muscatine.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review, it means a lot to us. I am pleased to hear that you enjoyed your stay and that the location was convenient for you. We are lucky to be located near several stores and restaurants, and right off of one of the main roads in town. I am sorry that you experienced a problem with your key card; I will check into the matter to make sure they are all working correctly. I am happy to hear that the new one worked well for you! Thank you for your recommendation and your patronage. We are looking forward to seeing you again soon!

"Great hotel, quick drive to University of Iowa"

5
14/11/2016

Great hotel outside of Iowa City near the University of Iowa. About 45 minute drive to campus but it is a fast drive Hotel was clean, friendly staff, nice hot breakfast included with stay. My 2 year old loved the pool. It is a smaller pool so I can see it getting crowded if the hotel is booked. Rooms were clean, beds were comfy, nice flat screen TV with a plethora of channels(many kid friendly) The city of Muscatine is small but there are plenty of chain restaurants and some nice family ones as well. There is a Walmart and Walgreens which was nice because we always forget something. We would definitely come back to this hotel on our next visit to the University

bwpearlcityinn, Webmaster at BEST WESTERN Pearl City Inn, responded to this review
Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We'll be here for you when you need us again. Sincerely, Hotel Manager

"Class hotel with excellent service."

5
04/11/2016

Brand new hotel. Breakfast with hot omelets in the morning was delicious. Enjoyed indoor pool. Nicest hotel in muscatine. Will always stay at this place in the future whenever i am in the town. Overall room decore and design of the hotel is very modern .

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your review! I am so happy to hear that you enjoyed the pool and the breakfast. We have recently started serving omelets and it is encouraging to hear that our guests are enjoying them. I hope you will come back and see us again on your next trip to Muscatine. Thank you for staying with us!

"Great hotel"

5
28/10/2016

Great remodeled, clean hotel. Breakfast was hot and fruit was fresh. Room was clean and quiet as I was on the 3rd Floor. Really liked fitness center which had tread mill, bike, weight machine, TV's, water, etc. Left Hampton Inn and now a new BW customer.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review, it means a lot to us! I am happy to hear that you enjoyed the breakfast and fitness center. Our fitness center is new as of last year, so we are always thrilled to hear that guests are enjoying it. Thank you for staying with us and I hope you will come back and see us again soon!

"Great Hotel........"

5
19/10/2016

We had the most enjoyable stay at this hotel. Looks like brand new hotel with very modern design. My kids had great time in pool. Breakfast had ample choices and omlet was owesome. Will definitely stay here again.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review, it means a lot to us! I am happy to hear that you enjoyed your stay and our new remodel and décor! I am also glad that you enjoyed our omelets; we started serving them recently and we think they're a great way to start the day! We hope you will come back and see us again soon! Thank you for staying with us.

"Modern updated hotel"

3
11/10/2016

We requested an upper floor but when we were given the keycard, it was on the first floor. She was able to switch the room. The room itself is very nice. We had a king size bed but when my husband changes position, I felt his every move. I think it's not those mattress with the individual coils. Cost was twice as much as another nearby hotel. Breakfast was ok, not as much variety as other places I've been to. Scrambled eggs, sausage, french toast sticks,etc. I didn't find make your own waffles or oatmeal like some places. They only had one flavor for the yogurt. There were a lot of restaurants nearby and a Walmart across.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your review, we appreciate your feedback! I am happy to hear that overall you enjoyed your stay and that you liked the room. I am sorry that you found our pillow top mattresses uncomfortable and that you did not enjoy our breakfast. We do have a waffle station where you can make your own waffle, I'm sorry that you missed it; we just started it this month and everyone seems to be enjoying it. We are also starting a made to order omelet station and have several toppings for yogurt and oatmeal. I hope you will give us another opportunity on you next trip to Muscatine! Thank you for staying with us!

"Great value"

5
07/10/2016

For service, cleanliness and amenities this is an excellent value. Compared to other popular chains, the new BW is a very good value. I hope they repeat the upgrade I experienced in Muscatine at all of their locations. I will be using them more often.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your review! We strive to provide exceptional service and cleanliness, and your compliments mean a lot to us! Best Western has been making a lot of exciting changes this year and I hope you will give them a try. Thank you for staying with us and I hope you come back and see us again soon!

"Great!!!!!!"

5
06/10/2016

I was very pleased with the service and the quality of my room. Only to be awakened by the savory aroma of the great hot breakfast being served. My stay was absolutely wonderful, I would definitely recommend this hotel to anyone visiting!

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff thank you so much for your excellent review and recommendation! I am happy to hear that you enjoyed your stay and that you liked the room and service. I am also happy to hear that you enjoyed our breakfast choices! We have recently started made to order omellettes and a waffle station, and I hope you had the chance to try them. I hope you will come back and see us again soon. Thank you!

"Elevator out of order"

5
25/09/2016

Hotel was fine. Elevator not working was a pain. Suppose to be fixed on Monday morning. Don't know if it was. Should have contacted individuals to let them know that it was not working especially if they were putting people on the third floor. a bit of a pain going up and down.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your review, we appreciate it. I am happy to hear that you enjoyed our hotel. I am sorry that there was a problem with the elevator during your stay. We had a repair technician in to fix it on Friday and unfortunately he had to order a part. We did get the elevator up and running Monday morning. I am sorry for the inconvenience. I hope you will give us another opportunity on your next trip to Muscatine. Thank you for staying with us!

"A wonderful stay"

4
24/09/2016

My co-worker and I had an extended stay of 2 weeks. The rooms were nice, the hotel was clean, and the staff was very courteous and friendly. I really appreciated the fact that they served a decent breakfast every day and as to the fact that you can get coffee in the lobby anytime day or night. It was also very convenient that we could do laundry at the hotel without having to go to a laundromat. There are several places to eat within walking distance including Applebee's restaurant. Oftentimes you will find a fresh batch of cookies in the lobby. If you don't see them just ask I'm sure they'll make you some.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your great review, it means a lot to us! I am glad that you enjoyed your room and the service. We recently went through a remodel and it is encouraging to hear that guests are enjoying our rooms and new laundry room. I am also happy to hear that you enjoyed breakfast; we have recently added new items and are planning to add a made to order omellette station and I hope you will come back and give it a try! Thank you for staying with us!

"Better breakfast, better review"

3
20/09/2016

Overall the room was above average and the hotel was clean. The craftsmanship Of either the original build or upgrades was poor. Bad transitions from tile to carpet. Poor patchwork of the drywall. Fortunately, the aesthetics of the room, coziness, and cleanliness out weighed the minor details. Breakfast was extremely below standards. Powdered eggs are what they are, but can be flavored a little more with some butter. The sausage links were inedible, had no flavor, and they had the consistency of rubber. The hash browns also had no flavor and were more like bad mashed potatoes.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your review, we truly appreciate your feedback. I am sorry that your stay did not meet your expectations and that you did not enjoy our breakfast selection. We are always working on adding more options and will soon be adding made to order omelettes. I will also look into more topping and seasoning options to add to the salsa, hot sauce and cheese that we currently offer. I will keep your comments regarding the rooms and breakfast in mind going forward as we work to improve. Thank you for letting me know about your experience. I hope you will give us another opportunity on your next trip to Muscatine.

"Happy"

5
19/09/2016

We we're very happy with the service even though the elevator was out of service the room was clean and the guy at the drsk was very nice. We will definitely stay there again when we come up to visit our grandchildren

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am happy to hear that you enjoyed your stay. I will be sure to pass along your compliments to the staff, I know they will appreciate it! I am sorry that the elevator was not working during your stay. We have repaired the problem and it is up and running again. We are looking forward to your next stay! Thank you for staying with us!

"Everything was excellent; no recommendations for changes."

5
02/09/2016

My stay at the Pearl City Inn was perfect, starting at check-in, by a woman named Vickie. She greeted me with a smile (a sincere smile), with great eye contact, and a genuine welcome to the hotel. The room was clean, the bed was comfortable. What more could I need? I was there 4 nights and everyone who worked there gave me a smile and sometimes a brief conversation. They showed interest. I had breakfast each morning in the hotel, continental style and it was good. No complaints and it was clean, with someone cleaning tables as soon as the guests left the table. Bottom line is that I enjoyed the stay and a big part of the reason were the people. I felt that they appreciated me as a guest. I'll stay there again, when I'm in the area.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your excellent review! We have a great team that works very hard and truly cares about our guests and making sure they have the best stay possible; it is a pleasure to work with them. I will be sure to pass along your compliments, I know it will mean a lot to them. I am also happy to hear that you enjoyed our breakfast. We are planning on adding even more selection including made to order omelettes, so I hope you will come back and give it a try! We are looking forward to seeing you again. Thank you for staying with us!

"Best Western Pearl City, Muscatine"

4
02/09/2016

This hotel has been renovated recently, and is very nice. Clean, and quiet rooms. Nice pool for families, and small but nice work-out room. With a little more variety for breakfast, it would be a 10 in this price range. Will stay here again.

Roshan P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review! I am happy to hear that you enjoyed your stay and that you liked our recent renovations. We strive to make our rooms exceptionally clean and comfortable, so your comments are encouraging and much appreciated! We do plan on adding more variety to our breakfast selection soon, including made to order omelettes and hashbrowns. We look forward to seeing you again on your next trip! Thank you for staying with us!

"Breath of Fresh Air !"

5
23/08/2016

I was pleasantly surprised when I walked into the new BW in Muscatine, Iowa. Very Chic furnishings, SUPER comfortable beds. Great full breakfast in the mornings; Extremely pleasant & helpful staff. Will definitely stay there again next time I am in the area ! The AC rocks as well !

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for taking the time to write such a wonderful review, it means a lot to us! I am happy to hear that you enjoyed your stay with us and that the pillow-top mattress was comfortable. Thank you for your compliments to the staff; they work very hard and take pride in their work; I will be sure to share your comments with them, I know it will make their day! We look forward to seeing you again. Thank you for staying with us!

"A Great Experience"

5
18/08/2016

The stay here has been a great experience, This place was immaculate from top to bottom. The staff was so helpful and friendly they felt like family. The breakfast was hot, frsh and delicious not to mention they never ran out of anything. When I am in the area, I am staying here.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your kind review! I am happy to hear that you enjoyed your stay and that you liked our breakfast. Our staff works very hard to make sure our hotel is exceptionally clean and comfortable, and it is encouraging to hear that they are doing well. I will be sure to share your compliments with them, I know it will make their day. I hope you will come back and see us again soon! Thank you for staying with us!

"Pleasant overnight stay"

5
18/08/2016

We came to Muscatine to catch the RAGBRAI bus travelling west the next day. Our room was clean and modern. We did not swim in the pool but it looked it was well cared for. The staff was aware that many guests would be leaving early the next day and shifted the breakfast time to an earlier time in the morning to accommodate them. They didn't have to do that, the staff was friendly and went the extra mile, in my opinion.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review, we truly appreciate it! I am happy to hear that you enjoyed your stay and the modern décor. I am also glad that we were able to work out a good time for breakfast for everyone with RAGBRAI; it's important to start the day off right! I will be sharing your compliments with the staff, I know that it will make their day! I hope you will come back and see us again on your next trip to Muscatine. Thank you for staying with us!

"Couples getaway"

5
16/08/2016

Hotel exceeded expectations. Not only was the room clean and extremely comfortable, but everything was updated and looked great. The breakfast area was well stocked and the employees were friendly and very helpful. I would highly recommend this hotel. Great price too.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am happy to hear that you enjoyed your stay with us and that you found the room comfortable. We strive to make each guests' stay exceptional, so your compliments are encouraging and we truly appreciate it! I am also happy that you enjoyed breakfast and the service. I will be sure to pass along your compliments to our staff, I know that it will make their day. Thank you so much for your recommendation, if you are ever in the Muscatine area again, I hope you will come back and see us! Thank you for staying with us.

"COMFY AND COZY"

4
10/08/2016

we were recently here for a soccer tournament, nice little hotel with a good pool, wonderful staff and it was close to a lot of restaurants , both fast food and sit down, all with walking distance, next time to Muscatine we will for sure be placing a reservation here!!

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your great review. I am happy to hear that you enjoyed your stay with us and that the location was convenient and you were able to walk to several restaurants. I am also glad to hear that you enjoyed our pool. Thank you for your compliments to the staff, I will be sure to pass it along, I know it will make them happy. We are looking forward to your next stay! Thank you for staying with us!

"CONVENIENT, COZY COMFORT"

4
29/07/2016

This hotel is small and convenient to all of Muscatine, Iowa. Positives are convenience, small in a "safe feeling" way, very good free breakfast, clean room, updated & modern décor, lots of good comfy pillows, very friendly & helpful staff. Several fast food restaurants and Applebees next door. Negatives are that my room was # 105 right beside the ice machine which was loud and the ironing board NEEDS a new cover. The foam in the cover is old and transferred onto my clothing and also allowed the metal frame to leave marks on my clothes. The shower is great but you can't adjust the spray direction at all. Seems designed for a very tall person. I'm 5'4" and could barely reach it.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for taking the time to write a review, we truly appreciate it. I am so happy that you found our location convenient; we are lucky to be located near so many restaurants and stores. I am also glad that you enjoyed the breakfast and updated décor. I will be sure to share your compliments with our staff, I know they will be happy to hear it. I am sorry about the ironing board, I will definitely look into it and see about getting a new one for your room. Thank you so much for letting me know. I hope you will allow us to be your home away from home again in the future. Thank you for staying with us!

"Nice Place"

5
28/07/2016

Very nicely updated. Courteous staff. Clean and good breakfast. Definitely recommend. Was going to pass up Muscatine for fear of the quality of the places to stay. Glad I didn't. Best stop of the trip.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review! I am happy to hear that you enjoyed your stay and that you liked the updates made during our recent renovation. Thank you so much for your recommendation and kind compliments, they mean a lot to us. If you are ever in the Muscatine area again, I hope you will come back and see us. Thank you for staying with us!

"My Stay"

5
17/07/2016

I have been staying at this hotel for 5 nights a week sinc the first of May 2016. I will conyinue to stay here 5 nights a week until my project is finished the end of September, 2016. My room is always clean and the staff is friendly and very knowledgeable of the area.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for taking the time to write us a review, we truly appreciate it. I am happy to hear that you are enjoying your time with us! We always enjoy having you here. I will be sure to pass along your compliments to the staff, I know it will make them happy. We look forward to seeing you again soon! Thank you for staying with us.

"Friendly staff"

5
16/07/2016

I had to extend my stay by a few days at the last minute. The staff did this with a minimum of fuss. They were also helpful in recommending places to eat and to see. One staff member in particular was very helpful her name was Destiny and she was always helpful and friendly.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for you excellent review! I am happy to hear that you enjoyed your stay and that our staff was able to help you with extending your stay and recommending places to eat. I will be sure to pass your compliments along to Destiny; she works hard to make our guests' stays exceptional, so I know she will be happy to hear it. If you are ever in the Muscatine area again, I hope you will come back and see us. Thank you for staying with us!

"Terrific stay"

5
16/07/2016

I have family in the Muscatine area and have stayed here several times recently. The rooms are clean, the beds are very comfortable and the staff is amazing... Our thanks to CJ, Destiny,Vicky and all if the others who helped make our stay enjoyable.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review, we truly appreciate it. I am happy to hear that you enjoyed your stay and that the beds were comfortable. Thank you for your compliments to the staff, I will be sure to pass them along; I know they will be glad to hear that they were able to help make your stay enjoyable. We look forward to seeing you again! Thank you for staying with us.

"2nd Choice, but not disappointed."

5
13/07/2016

Arrived in area without previous reservation. Called and staff was quite accommodating in securing room. Hotel has recently been updated and is well done in latest décor. Room was very nice, but bathroom is a bit small. Breakfast was adequate and well stocked. Would stay here again.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your excellent review! I am so happy that we were able to accommodate you and that you enjoyed our updated décor and your guest room. I hope you will come back and see us again soon! Thank you for staying with us!

"Clean and Courteous"

5
07/07/2016

The rooms were fresh and clean. I really appreciate a well managed hotel with a capable staff. I have stayed in all of the hotels in Muscatine over the years and this has been the best one. The breakfast included hot eggs and bacon. The room was at a refreshing 70 degrees when I stepped in. You are walking distance to several good restaurants.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am so happy that you enjoyed your stay with us. I am also happy to hear that the room was cool for you when you arrived; our housekeeping staff tries to ensure that all of the rooms are nice and cool for arriving guests during these hot summer months and I know they will appreciate hearing that you enjoyed it. Thank you so much for your comment that our hotel was the best in Muscatine, it means a lot to us. We are looking forward to your next visit! Thank you for staying with us.

"Recently updated, nicely appointed hotel."

4
02/07/2016

Great service at desk, fast and friendly. Pool was nice, even though quite shallow. Rooms were well appointed and comfortable. Bed was very comfy. Could have used some foam pillows, but they were not available. You might want to bring your own from home if you prefer a firmer pillow. Breakfast was included, but could have used more food for the guests to be available. Overall a very nice experience.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your great review, we truly appreciate it! I am happy to hear that you enjoyed your stay with us and that your room was comfortable! I am sorry that there was not enough food out during breakfast, I will speak with our staff about making sure breakfast is well stocked so that it does not happen again. I hope you will come back and see us again. Thanks for staying with us!

"Pleasant experience"

4
01/07/2016

This hotel was a second choice which turned out to be a very good choice. The upgrades, service and value were a pleasant surprise. I will be staying at BW more often now that I have had 2 very positive experiences in a row.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire staff, thank you so much for your review! I am happy to hear that you enjoyed our upgrades! We did a complete renovation last year and it is exciting to hear that guests are enjoying it! Thank you for staying with us and we look forward to seeing you again on your next trip to Muscatine!

"Nice"

5
27/06/2016

Rooms were nice, staff was very nice, very clean lobby and rooms. Breakfast could have offered a few more choices, but was typical of other hotel chains. Very comfortable beds and nice television. Easy to make reservations.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for staying with us and for your great review! I am happy to hear that you enjoyed your stay and that you found the beds comfortable. I hope you will allow us to be your home away from home again on your next trip to Muscatine!

"Great staff"

5
25/06/2016

Very nice room and very friendly staff. Rooms were clean and all the appliances worked well. King bed was very comfortable and there was a great complimentary breakfast. Great place to stay!! will defiantly stay here again.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, thank you so much for your excellent review and kind compliments! I am glad to hear that you enjoyed your stay with us and that your room was comfortable. We look forward to seeing you again in the future! Thank you for staying with us!

"Great Hotel"

5
25/06/2016

My wife and I stopped in for the night during a short leisure trip. Very nice stay and super beds. Very clean and great breakfast. Check-in went smoothly and checkout was express. The hotel had all the amenities including a pool; we didn't use.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your review and kind comments! I am so happy to hear that you enjoyed your stay with us and that you enjoyed breakfast. I hope you will come back and see us again on your next trip to Muscatine! Thank you for staying with us!

"Great Place to stay"

5
16/06/2016

Great hotel. good beds, clean and quiet. Very knowledgeable staff as far as area restaurants and entertainment . Breakfast is good and a large variety of items for any taste. Will most definitely stay here again!

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your review and kind compliments, we truly appreciate it. I am happy to hear that you enjoyed your stay with us and that our staff was able to help you find local restaurants and things to do! Thank you for staying with us and we look forward to seeing you again!

"Two gems working here"

5
09/06/2016

There are two Gems working at the Pearl City Inn. Please, immediately double the salaries of these two ladies! Vicki(evening),and Ruby(morning) are the best desk staff one could ever want. Even let us stay past checkout time. I don't give excellent ratings often, but this motel deserves one. It was very clean,quiet,quick check in, good breakfast/coffee, and easy in-easy out. Room was clean even in corners, beds comfortable. Shower, flat screen/remote, fridge, microwave,and coffee maker worked well, and AC was quiet and efficient. Didn't use the pool but it looked clean and inviting. Overall very nice, and we would love to stay here again.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, thank you so much for your review and kind comments, we truly appreciate it. I am glad to hear that you enjoyed your stay with us and that everything was clean and comfortable. I am also glad to hear that our front desk staff was helpful. Both Vickie and Ruby are excellent workers and we love having them here. I will be sure to share your compliments with them, I know they will be happy to hear it. Thank you for staying with us and I hope we will see you again soon!

"Great in every way"

5
09/06/2016

We found this hotel for one night on short notice after other plans did not work out. It was great in every way. It is convenient to the main highway and restaurants, had plenty of parking, was very clean, had very comfortable mattresses, and served a nice continental breakfast. We were unprepared to use the pool and fitness room, but they also looked first rate. The staff, both evening and morning, were very helpful.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for staying with us and for your excellent review! I am happy to hear that you enjoyed your time here. We strive to make sure that our hotel is clean and comfortable for all of our guests, so we truly appreciate your comments. I will also be sure to share your compliments with our staff, I know they will be happy to hear them. I hope you will come back and see us if you are ever in the Muscatine area again!

"Muscatine"

5
07/06/2016

The room was beautiful and the service was excellent. I am excited about saving 50.00 on my next stay with best western as it was offered to me I would recommend best western to my friends as we had a pleasant stay.

"Away for business"

4
03/06/2016

I travel for work monthly and this hotel is always clean, friendly, and well staffed with helpful employees. Location is within walking distance of several sports bars. Apple Bees and BWW's, to name at least 2 eateries.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review, we appreciate it! I am happy to hear that you enjoy staying with us! We always look forward to your stays and are glad to have you here. Thank you for staying with us, I hope you will come back and see us again soon!

"Wonderful Motel"

5
03/06/2016

We were pleasantly surprised that the motel had just remodeled and the rooms were beautiful. Very nice young lady at the front desk, very helpful! We would recommend this Motel to anyone that is traveling through this area.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, thank you so much for your wonderful comments! I am so happy that you enjoyed your stay and that you liked our remodeled rooms. I will be sure to pass along your compliments to Destiny, I know she will be happy to hear them. Thank you for your recommendation, we truly appreciate it. I hope you will stop in and see us again on your next trip to Muscatine!

"Stayed in the town allot and this is one of the nicest and the value is great!"

4
02/06/2016

Rooms were nice, stay at the front desk was very good, breakfast was good. I travel to Muscatine once a month and we will stay there again for sure. The pool was very clean. The location is very good.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review and for choosing our hotel. I am glad to hear that you enjoyed your stay with us! I am also happy to hear that you enjoyed the room and pool. Our staff takes pride in making sure that our rooms and the pool are clean and comfortable, and we truly appreciate your compliments. We are looking forward to seeing you again soon!

"Comfortable Bed =Better Night's Sleep"

5
02/06/2016

Bed was very comfortable. It was close to where we were spending most of our time. Breakfast was standard, but was surprised there were no raisins or cinnamon for the oatmeal (not a big deal, they had 6 other choices). We would stay here again. Considered the Super 8, but it's reviews on TripAdvisor were not flattering. Cleanliness and comfortable bed were the reasons we chose BW.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am happy to hear that you enjoyed your stay with us and that the pillow-top mattress was comfortable. We have been alternating our oatmeal and yogurt toppings, so I will definitely see about adding raisins and cinnamon, thank you for the suggestion. Thank you for staying with us, I hope you will come back and see us again on your next trip to Muscatine!

"Clean Lodging in Muscatine"

4
26/05/2016

After reading reviews of other reviews for lodging in Muscatine I was really concerned. My requirements for lodging is cleanliness. I did not find any areas in this facility that I had an issue with. Even the pool area was clean.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, thank you so much for your review! I am happy to hear that you enjoyed your stay with us. Our housekeeping staff take pride in their work and strive to make sure the guestrooms and public areas are clean and comfortable, and it is encouraging to hear that they are doing well. I hope you will come and see us again on your next trip to Muscatine!

"Great Staff"

5
30/04/2016

Love this place. Professional, courteous and friendly staff; clean and comfortable rooms. Fitness center is good.When staying in this area - this is the hotel we choose. I travel 3 months out of the year and this is the best place in Muscatine.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for taking the time to review your recent stay with us, we truly appreciate your feedback. I am happy to hear that you enjoy staying with us and that you found the rooms clean and comfortable. Our staff takes pride in their work, and I'll be sure to pass along your compliments; I know they will be excited to hear them! Thank you for staying with us and I hope you will allow us to be your home away from home again on your next trip to Muscatine!

"business trip"

5
30/04/2016

looks like recently renovated.The staff was courteous and helpful. The room was clean and well appointed. There was a good variety of breakfast items and coffee available 24 hours. location is the key for this hotel.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review, we appreciate your feedback. I am happy to hear that you enjoyed your stay with us and that the location was convenient. I will be sure to pass along your compliments to the staff, they always enjoy hearing when they have done well. Thank you for staying with us; I hope you will come and see us again on your next trip to Muscatine!

"Here for work frequently."

5
29/04/2016

I stay here monthly for work and it's always clean, quiet, and very affordable. Front desk staff is amazing and breakfast never disappoints. Location is quick and simple to get in and out of and hotel has been very recently updated throughout.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your excellent review, we truly appreciate it! I am happy to hear that you enjoy staying with us and our breakfast. I will definitely pass along your compliments to our front desk staff, they take pride in their work and will appreciate hearing it. Thank you for staying with us; we always enjoy having you as a guest and I hope you will come back and see us again soon!

"Anon, New Zealand"

5
28/04/2016

Good quality hotel. Good position for the only shops in town. Many restaurants within walking distance. Highly recommend pizza delivery from the Pizza Ranch. Asking for long reviews is not sensible and I have nothing more to add.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for taking the time to review your recent stay with us, we truly appreciate it. I am glad to hear that you enjoyed your stay and that the location was convenient for you! We are lucky to be located near many shopping and dining locations. Thank you for staying with us and I hope that if you are in the Muscatine area again, you will come back and see us!

"In Muscatine...I would only stay here!"

5
25/04/2016

We (3 of us) were booked at another location we found to be under construction. Went to the Best Western and were accommodated royally by the staff. No reservation, and we got 3 rooms at the same price we had reserved down the street. Cannot praise them any more for a quiet, clean, friendly atmosphere during a hectic business trip. Thanks!

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, thank you so much for your wonderful comments! I'm happy we were able to accommodate you and that you enjoyed the atmosphere and your stay. We would love to be your home away from home again on your next trip to Muscatine!

"Nice hotel"

5
23/04/2016

First time staying at this hotel in Muscatine after they renovated the place let me tell you they did amazing job. Very clean, nice and friendly hotel. Breakfast was really good omelets, French toasts and make your own Oatmeal and many more options to choose from.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for staying with us and for your excellent review! Our team takes pride in making sure our hotel is clean and comfortable for all of our guests, so we truly appreciate hearing that you enjoyed your stay with us. I hope you will allow us to be your home away from home again on your next trip to Muscatine!

"friendly staff"

4
13/04/2016

I have stayed here several times now and the facility is always neat and clean. the location is easy to find and located conveniently among various restaurants within walking distance as well. One of the nicest thing I enjoy about staying here is Vickie.She is always working whenever I stay and the cheerful familiar face is always comforting to see. She always looks very professional and is accommodating and polite. You have a great employee staff and that's what makes a business successful.

CJ P, Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for staying with us and for your great review, we truly appreciate it. I have passed along your compliments to the staff and they are grateful for your kind words. I hope you will come back and see us again on your next trip to Muscatine!

""Pleasantly Surprised""

5
29/02/2016

Great value for the price. Friendly staff. Warm cookies at check-in. Very clean facility. Room amenities are in great shape. Flatscreen television. All the workout equipment was in good condition and functioning. Omelette bar at breakfast was a very nice surprise. Very nice place. I definitely recommend it and will be back.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your excellent review! I am glad that you enjoyed your stay with us and I have passed your compliments along to the staff. Thank you for your recommendation, we truly appreciate it. I hope you will allow us to be your home away from home again the next time you are in Muscatine!

"A Hidden Gem in Muscatine"

5
02/02/2016

Newly renovated, staffed by very friendly people, made to order omelettes for breakfast, very clean rooms - Kudos to Destiny (Front Desk manager) to Phyllis (breakfast room supervisor) to Vickie (evening desk manager) and to all the housekeepers who run this motel like they own it. We will be staying here the next time we visit Muscatine!!

CJ P, Front Office Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for staying with us and for your excellent review! I have passed along your compliments to Phyllis and Vickie and they are both glad that you enjoyed your stay and the omelets. Your review is really encouraging and we appreciate it. We always enjoy your stays and we hope you'll come back and see us again soon! -Destiny L. (Front Desk Manager)

"Clean and Great Friendly people"

5
07/01/2016

I would like to say that Vickie at the Best Western is the reason why I stay here. The Hotel is very nice too. The rooms are clean and neat. I have never did a review at any hotel and normally stay at other Hotels. This hotel is one of a kind. You'll love staying here. Great placing to eat is close by and all the other places to shop too.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for your excellent review! I am glad that you enjoyed your stay and I sincerely thank you for staying with us and taking the time to write a review. Your compliments are encouraging as we strive to achieve exceptional service and great experiences for our guests. I will make sure to share your comments with the staff. I hope you'll allow us to be your home away from home again!

"Better Than I Thought"

4
28/10/2015

The front desk personnel was VERY friendly (I wish I would've remembered her name). I was immediately greeted with a friendly smile and the check-in was quick. I liked the fact that I was able to request an early check-in online, as well. When we got to our room, my first thought was "such a clean room!" I was told that the hotel went through a huge remodel and I can say that they did a nice job! Dislike about my room: The door did not shut automatically, like other hotels do. You can tell that the door locks were re-done, and I guess the alignment was off a bit. You had to give it a slight push, which didn't bother me too much. Another thing that bothered me was the lack of dresser drawers. Our top drawer was filled with miscellaneous items (i.e. the coffee maker, various papers, etc.) What I liked: The mini fridge, microwave, nice size television, work desk, and height of shower head (because it accommodates the taller individuals and the water pressure was good). The pool area was nice, (small), but nice! Nothing amazing about it, but it was nice for my children to do laps and just have a nice evening in the pool. The pool was by the elevator, so you couldn't miss it. I didn't see or utilize their work out room, so I can not comment on that. When we arrived at their free breakfast area in the morning, we were cheerfully greeted by the same front desk lady, (which was really nice), as well as the breakfast employee. Disliked about the free breakfast: Their eggs contained way too much water and their coffee was terrible. I went to McDonald's (across the street) to get better coffee. I LOVE my coffee in the morning, so that was a huge disappointment. Liked about the breakfast: Variety of yogurt, fruit, and waffle maker. Overall: The elevator is REALLY small and you can tell it is old. It might be difficult to use a luggage cart to bring up your belongings. I did enjoy my stay and would return here if I'm in the area. The hotel is conveniently close to many different places to eat (KFC, Taco Bell, McDonald's, Subway, etc.)

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional service in future

"Great Hotel-Terrific price!"

5
28/10/2015

Stayed here on business. The hotel has recently been renovated and looks great. I used the fitness room once and it was nice with good equipment. Staff was very friendly. The room was clean and quiet. Will definitely stay here again when I am in town for business without question. Great location.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you for the excellent review!! We are always glad to hear that our guests enjoyed their stay here at the BEST WESTERN Pearl City Inn. We would love the opportunity to be your home away from home again!

"Huge disappointment"

2
27/10/2015

A recent (told that it was less than two months old) rehab and conversion from a Fairfield, attractive lobby, very nice room. Then came the Depression. The remodeling looks like someone's brother-in-law did the work; skimpiest breakfast we've ever encountered at a Best Western; and all the amenities (TV, fridge, microwave, etc.) looked like they were retained from the old property. In the breakfast area, a genuine antique: how long since you've seen a microwave without a turntable? Sorry. Next time, we'll keep looking.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, we sincerely apologize for of lack of follow through, we definitely missed the mark with your experience! We will share your comments with our management and staff to ensure that we are far better going forward. Thank you for taking the time to give us your feedback.

"Great Hotel"

5
26/10/2015

We were worried that this hotel was going to be a roach motel. We were surprised to find an almost brand new one. The lobby was up to date, the visual fire place you see when you walk in is pretty cool. The rooms were very nice. Breakfast was a plus except the coffee. Man that powdered stuff is just not good. Close to restaurants and ice cream at culvers.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of the entire dedicated team at the BEST WESTERN Pearl City Inn, Muscatine, IA, we sincerely thank you for taking the time to give us your comments. We would love the opportunity to be your home away from home again!

"Wedding weekend"

5
20/10/2015

Cj and his staff were amazing to us!!! We had problems at another local hotel a week before our wedding and cj made everything right for us and beyond! I stayed in the king sweet with my mother and daughter the night before my wedding then all the girls in the wedding came to get hair n makeup and dressed for the wedding the next day. We asked for housekeeping to come in rt away in the am to tidy up so the place was in good shape for pictures and videography while getting ready. No matter what time of day we went in and out the staff was always chipper and greeted us with warm friendly smiles! I highly recommend this hotel ESPECIALLY with all the gorgeous new updates and remodeling they've done! Can't wait to come back!!!

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for the great review. I have already shared this with the staff. We take great pride in making sure each guest is taken care of with that personalized service. I also want to thank you for recommending this hotel.

"family visit"

5
17/10/2015

We had stayed at this hotel a few years ago, it has been renamed and updated.Room was clean and the bed was very comfortable. The location of the hotel is very convenient. Applebee's right across the hotel. Staff was friendly and helpful.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our dedicated team, thank you for taking the time to give us your feedback on your recent stay. We appreciate the opportunity to host your family and hope you will be our guest again when you return to Muscatine.

"Just renovated and turned into a Best Western"

5
30/09/2015

I was pleasantly surprised at the new, modern renovations at this hotel. The building was clearly just turned into a Best Western as the sign at the entrance had a plastic cover over it. The rooms were very clean as was the nice front lobby area to include the snack area for the continental breakfast (which was very good). The pool is very small and only 3 feet deep at its deepest and no hot tub, but for me, that wasn't an issue. The room rate that I paid was reasonable (I stayed in a king suite). The staff was friendly and very accommodating.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you very much for staying with us, and for providing a review of our hotel. We appreciate all guest feedback and use it to improve the service and hospitality we provide future guests.

"softball weekend"

4
28/09/2015

Clean updated rooms, friendly staff, and good selection for a quick breakfast. Granddaughter loved the waffles. Was right next to the elevator and didn't even hear it. Would recommend this hotel and if back in this area will stay there again.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
Thank you so much for your great review. I will be sure to pass this on to the staff about your experience. They all get very excited knowing they lived up to each promise when you check in. As a General Manager I couldn't be any more proud when I read reviews like this. Thank you again.

"Clean"

4
17/09/2015

This hotel has been newly remodeled and looks good at a quick glance; however some of the finishes appear hurriedly done and wonder what it will look like in a few years. We had great service upon check in and a nice breakfast.

CJ P, General Manager at BEST WESTERN Pearl City Inn, responded to this review
On behalf of our entire team, we sincerely apologize for of lack of follow through, we definitely missed the mark with your experience! We will share your comments with our management team and staff to ensure that we are far better going forward. Thank you for taking the time to give us your feedback.

"The staff here makes the property!"

5
08/09/2014

This was my second stay here. The property is not bad, but could use some updating. That being said, my room was spotless. I think with some updates including replacing the outdated furnishing etc. this place would be in great shape. The room was clean and comfortable but looked like everything in it was from the 80's. There were flat screen TV's which was nice. What made the stay great was the staff. Very friendly and upbeat. The front desk was especially great. It's really nice to walk in to a smile and a greeting. So many places forget this. Even housekeeping here was the same. Smiles and a hello. All this really goes a long way to make a great impression. Did not get to try the breakfast as it was very busy during my stay due to a soccer tournament that was in town. Not a problem for me. The pool was clean and well taken care of. This was a enjoyable stay and the staff here should be recognized for the way they treat the customers. I've stayed in some high end places that would benefit from the was this staff treated the guest. If anyone from management reads the reviews here, Marie deserves some special recognition for her wonderful personality and smile. She was working at the front desk when I checked in and she really started the stay off right! Anytime she was working and I was coming in or out, she had a smile, a hello and always seemed happy to be there. You have an asset in Marie!

"great value. amazing staff"

5
10/08/2014

I have been on an extended motorcycle trip. I have stayed at 4 star properties when available. There simply isn't such a property available in Muscatine and I ended up there on my trip. The young lady that checked me in was awesome. Big smile and a helpful attitude. I asked about a local restaurant and she looked it up online for me. If her supervisor happens to read this, it was the young lady that is currently expecting a child. A true gem. My room was very clean and well maintained with current furnishings. The only negative is the shower rod is mounted too far back, not leaving a way to shower with out being in constant contact with the shower curtain. I needed change for the vending machines and the lady at the front desk was Vickie. Another very friendly, helpful person with a big smile. The cookies are a nice touch. This is a very good value, especially considering the great staff. My room also exceeded my expectations. Highly recommended.