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Best Western Hotel Alderwood, Lynnwood

4.0/5  - basé sur 800 notations.
19332 36th Avenue W, 98036-5710, Lynnwood, United States - visualizzare mappa

Benvenuto al Best Western® Alderwood!Il nostro hotel di Lynnwood si trova nel cuore della città, a solo una breve distanza in auto da Seattle e vicino ai centri commerciali Alderwood Mall, uno dei più grandi nello stato di Washington, e Seattle Premium Outlets. L'hotel si trova nei pressi del CenturyLink® Field e accanto al Lynnwood Convention Center. Che tu sia qui per una fiera, un evento speciale o semplicemente per rilassarti, il nostro personale cordiale ti farà sentire come a casa. Il nostro hotel ristrutturato di recente ha tutto ciò che cerchi. Se cerchi una sistemazione pulita, comoda e spaziosa, raggiungibile in ascensore, la troverai presso il nostro hotel di Lynnwood. Ogni membro del personale ha l'obiettivo di rendere il tuo soggiorno quanto più piacevole possibile. Grazie a servizi come la biancheria da letto di lusso, camere tranquille e ben arredate e accesso a Internet ad alta velocità tramite fibra ottica, riposo e relax sono garantiti. Nel nostro hotel di Lynnwood ospitiamo gruppi numerosi, che possono approfittare della vicinanza al centro di Seattle, allo Space Needle® e al famoso mercato del pesce Pike Place. Le visite alla Boeing sono eccezionali e attorno all'hotel troverai molte attività per tutta la famiglia. Dai ristoranti che servono freschissime specialità di pesce agli innumerevoli negozi, non c'è limite alle possibilità. Soggiornando nel nostro hotel, potrai raggiungere facilmente la città, ma sarai al contempo lontano dalla confusione. Diversi ospiti del nostro hotel di Lynnwood sono qui per lavorare presso numerose sedi centrali di grandi aziende situate nei dintorni. Microsoft, Siemens Corporation e Boeing sono solo alcune delle aziende che attirano regolarmente viaggiatori d'affari in questa zona. La base navale di Everett è nelle vicinanze e noi accogliamo militari provenienti da tutti gli Stati Uniti. Che tu sia diretto al primo negozio Starbucks® aperto negli Stati Uniti o a riunione aziendale, la vicinanza all'Interstate 5 ti renderà più semplici i tuoi spostamenti. Prenota al Best Western Alderwood, per un ottimo rapporto qualità/prezzo e una posizione eccellente!

Best Western

Hotel Alderwood

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 800 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
268
Molto buono
294
Nella media
157
Scarso
60
Pessimo
21
CONSULTARE I PARERI SU
Affari Affari
133
Business Business
97
Da solo Da solo
55
Di coppia Di coppia
127
In coppia In coppia
219
In famiglia In famiglia
288
Viaggio con amici Viaggio con amici
82
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"2 cons one pro"

2
10/08/2018

I was looking for an outdoor pool, gym, and breakfast included and this seemed to work. Very basic hotel. Pool was nice, peaceful and we could have lunch outside. 2 cons, breakfast was advertised til 930 but we got down at 910 and most of the food was finished and when I asked the lady she said nothing else was coming out and there were Still lots of people coming down for breakfast. 2) gym is pretty much useless. There's an elliptical, treadmill, and recumbent bike and a hoist weight station. Weight station was falling apart, treadmill and elliptical buttons weren't working and I didn't try the bike. Completely useless gym, no point in advertising it. I was not happy and won't be staying again. Would love to hear from management.

"Toronto Blue Jays weekend "

4
07/08/2018

We had two rooms booked this past weekend and enjoyed our stay. Close to the 5 and Alderwood mall, Costco and the movie theatre. Very busy and I must commend the cleaning and kitchen staff, thyme were excellent. Rooms are nicely equipped with lots of parking.

"Highly recommend!"

5
03/08/2018

Everything was excellent, we would highly recommend. Very clean, staff was pleasant and helpful, internet was fast, room spacious, bed very comfortable. Breakfast had lots of variety and very tasty. Would stay here again.

"Ho Hum hotel"

3
31/07/2018

I have family nearby so have not priced or stayed in other hotels in Lynnwood. That being said, we needed a room after midnight and this hotel was one of the few with a no pet policy. They would not honor the AARP rate so we paid full rate. Room was adequate sized. Bed was comfortable and room had a small fridge, etc. Internet worked smoothly. The a/c worked fine and the fan left running abates the minimal traffic noise. Running water from plumbing in other rooms and walking across upper floors was pretty noisy. Room seemed clean enough also. All in all it was okay and efforts have been made to upgrade and maintain but it is an older hotel that is strictly average. May not be overpriced but compared to so many hotels in which we have stayed, it seemed overpriced. If you can't find a newer hotel for less, it will definitely serve the purposes of a good bed.

"Functional. Rooms and beds great. "

3
28/07/2018

Nice, functional hotel. Massive and comfortably firm beds. Well appointed rooms and well equipped. Breakfast is fine and included. Down sides- minimal - a long way from Seattle if that's what you want ( hence the great price) but a Lyft will get you in for about $35. Reception staff not particularly helpful.

"Great value, great location"

5
27/07/2018

Room rates were great. Hotel staff and amenities were excellent. Hotel location was centrally located to Alderwood Mall shopping mall, Costco, liquor outlets, various restaurants and easy access to I-5

"Good value in Lynwood "

4
18/07/2018

I've stayed at many hotels in Lynnwood but somehow avoided staying at the best western until this last May. I selected it based on price, but I was amazed at how beautiful it was. The room was modern, and the little pool area was nice and quaint in the evening. I would highly recommend this hotel to any one staying in this area.

"Going the extra mile!"

5
12/07/2018

I checked in on 7-10 at 10:30 pm. I found one parking place but since the cars on both sides were pinching the white lines, it was too narrow to allow me to both park AND actually get out of the car. So I drove around the entire hotel, looking for other parking spaces as I was driving back to the hotel entry. I didn't see anything. The gal at the front desk was very nice and chatty (she moved from Colorado to here). I asked her if it was possible that every parking space was full. She said it was possible since the hotel was 100% full. I told her that I wasn't sure there weren't any spaces but I hadn't seen any as I drove around the hotel. She said she was going off duty before too long and she said she would move HER car so I could take her space. That was SO generous and kind to my bad knees! Great employee! My room was clean and comfortable. I planned to have breakfast but the breakfast area was too full and too busy to make it worth it to me. I grabbed a banana and made do. Needless to say, I valued the employee's going the extra mile for my being able to park more than getting breakfast, hence 5 stars!!

"San francisio"

5
11/07/2018

Hotel was great, bed was comfortable , breakfast was great , they always have soy milk which is helpful since I can't have regular milk. It's a very nice place to stay, convenient to Seattle but out of the busy parts

"Slipped a little"

3
25/06/2018

We have stayed at this property in the past, so comparing this stay with those. Overall, even though this is an older BW, it is well taken care of. There is a nice, airy breakfast area that opens to the pool area where there are additional tables. The food was fresh and well prepared. What seems to have declined is room cleaning. We hung the "make up room" sign at 9:30. At that time, the cleaning cart was parked next to our door and we greeted the maid. We were disappointed to return at 2:30 only to find our room had not been serviced. Finally the room was "cleaned". A streaked mirror that was that way when we moved in, had still not been wiped. We did not receive soap, shampoo and conditioner replacements. Sometimes it's the inattention to detail that becomes a differentiator.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you James L for taking the time to review our hotel! You are completely correct in saying that it is the inattention to detail that becomes a differentiatior. I have spoken with our staff members about this and hope to see you again on your next visit to the area so that we might exceed your expectations of our hotel and are able to set ourselves apart from others in our area!

"Convenience"

5
12/06/2018

This hotel is well maintained. Staff very friendly. Location is perfect for doing things in the Seattle area and surroundings. Easy access to freeway. Grocery store nearby. Buffet breakfast warm and tasty. Would definitely stay here again.

"Another Great Stay"

4
09/06/2018

Another great stay for a conference at the Convention Center. No Upgrade this time to the suite, but the regular rooms are nice also, clean and well kept up. I was in 394 this visit. Beds are comfortable and I always sleep well here. Parking this time did not seem to be as hard to find as last time, and it is close enough to walk to the convention center so you avoid the parking issues there. Service as always was good. Morning breakfast is sufficient with a few hot items that varied on my two mornings - nice to not have the same exact thing if you are staying multiple days. I would stay here again in the future.

"Great stay at this BW"

5
08/06/2018

By booking a long time in advance and taking advantage of their multiple-night stay discount we got a very good rate at this hotel. We stayed 3 nights while visiting relatives in the area. The room was of good size with two queen beds, as requested. It also had a microwave and small refrigerator. There was a chair and a footstool. The beds were comfortable. The sink was in the main room while the commode and shower/tub were in a separate room. Everything was clean and in good repair. The wifi worked satisfactorily. There was an extensive included breakfast bar with scrambled eggs, bacon and do-it-yourself waffles in addition to cereal, yogurt, bananas, etc. Would definitely stay here again, especially if I could again get a good rate.

"Older but great value..."

4
31/05/2018

Our area I believe was the older part of the hotel. For the most part it had been remodeled and you couldn't really tell. It was SUPER clean which we very much enjoyed. Front desk staff were super nice. The bed wasn't bad... The air conditioning worked great. We had several channels on the TV. There was a free breakfast but due to travel arrangements we had to get out fairly early and didn't get a chance to eat. Convenient to Seattle or the Canadian border. I would stay here again if in the area.

"Outdated and Old"

2
28/05/2018

Rooms need refresh. Hot tub never worked during our 3 days. Staff was clueless. Maintenance was cutting into the walls of the hallways during our stay. Very sketchy. Overall, there are numerous options in the immediate area that are newer, nicer, cheaper and offer a better experience.

"Non enjoyable stay!!!"

2
26/05/2018

Stayed 2 nights and must say did not enjoy this hotel. The check in staff were unhelpful as we wanted to pay up front instead of having our credit card authorised. As frequent travellers we are tired of hotels not removing authorisations and hence we "run out of money" on our card until the authorisations finally drop off weeks later. They would not help us with this and this is super annoying. We just felt that we were not welcome here and as Best Western Rewards members may have to look at other hotel chains. We had the same problem on check out when we wanted to pay with a different card and the girl was unhelpful toward my wife as she was using a travel card but for some reason she needed my id....they had our id on check in!!! Not a pleasant experience at all. The breakfast room was crowded with many people just standing and sitting around talking thus leaving no available space for us to sit and eat...this is not a chat room!!!! The tables were not cleaned and when we did get to sit had to clean the table ourselves. Will not return here.

"Practical and good value"

5
15/05/2018

We stayed over on our way from Seattle to Vancouver. Excellent parking spaces for cars and close to restaurants. The staff was very friendly. Breakfast was good. We each had a queen bed and slept very comfortably.

"Value once agin"

4
14/05/2018

We found the overall experience of this hotel to our satisfaction. Used it to stay at while attending a theatre show in Seattle. Bed was very comfortable, breakfast selection was good and staff were all very pleasant. Plus free parking in well lit and security cameras made us feel at ease.

"Comfortable, goodocation for where we needed to be"

5
14/05/2018

Very nice location for where we needed to be for our trip. Away on business and recreation most of the day so didn't use services much. Pool was outside and not heated so not able to utilize as we would have liked to

"Good Value"

4
14/05/2018

Great price for this Lynnwood Best Western - plus the location was perfect, just steps away from my business conference at the Lynwood Convention Center. The refurbished room was fine - just what you would expect at an older hotel, a bit noisy and the bed shook when the exterior door slammed shut. Just pack earplugs and you'll be fine.

"HORRIBLE!!!!! Let's see if they respond to my concerns/complaints."

1
14/05/2018

The bed was unsleepable (literally) - the divot in the bed forced me to try to sleep sideways - they offered me an extra comforter to help fill the divot. The jetted tub was out of order and wasn't addressed regardless of my report.

"Good Value"

3
07/05/2018

This hotel is well located to shopping areas. It offers good value if you are looking for a place to sleep and also have breakfast and internet included in the price. Would have rated it higher, but the mattress on one of the beds needed replacement in our double bed room.

"Great Server, Great Value"

4
06/05/2018

Stayed here for a couple of days on a road trip this week. Reception staff were extremely friendly, got a room upgrade by joining the loyalty program. Room was a bit dated but clean and no safe in it but could use a deposit box at reception. Buffet breakfast, no complaints there and some decent coffee, couple of bagels set me up for the day. Price was very good. Would have got a 5 if decor etc. was a little more modern.

"Great value!"

4
04/05/2018

We stayed here one night. The room was clean and spacious, the bed was comfortable and so were the pillows. The breakfast was great: sausage, scrambled eggs, waffles, juice etc. We will stay here again!

"repairs not made"

3
30/04/2018

I was sad to see that this hotel I have stayed in before has maintenance issues that are not being addressed. Previous stays here have been just fine. But this time things seem to have gone down hill.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review. I have notified our staff and we hope you see an improvement upon your next visit to the area! We look forward to seeing you again soon.

"Not very friendly at check in."

3
27/04/2018

Snotty girl at front desk-didn't offer info about the place-I had to ask. Didn't acknowledge my BW membership or offer amenity. The room was not bad-weird set up. Tiny bathroom but there was a shelf area for personal items outside of the bathroom. I stayed here because my usual business lodging was booked.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel. We appreciate your feedback and will use it to improve future guests stays. We hope to see you again soon so we may have the opportunity to exceed your expectations.

"Lacking in Customer Service..."

2
23/04/2018

As someone who has done a lot of traveling and been in a lot of hotels, This Best Western was was one of the worst overall hotels I've ever stayed in. Only the Econo Lodge in Kennewick, WA was worse. But for a Best Western, this was a disappointment to say the least. Starting with the customer service. From the day before when I called about possibly getting some extra blankets in the room and speaking to Ester, I already could feel the vibe that this particular front desk agent hated her career choice. I called about the blankets and to make sure I wasn't going to be in any pet rooms and was told, "Umm, the whole hotel is non-pet friendly.....and yeah I'll put it in the notes that you want more blankets..." Ester's tone was Not very inviting and not someone I'd care to ever do business with again. Then we move on to check in around 7pm where I met a young blonde haired girl who also acted as though she made the wrong career choice in her life. I can't recall but I think her name was Carolina or Caroline but as I attempted to make small talk and be engaging with her, she acted as though she couldn't get out of work soon enough. I asked her,""Been a long day huh?" and She responded with, "Yeah, I can't wait to get out of her at 9 o' clock...." as she rolled her eyes in annoyance...She got me my keys and sent me on my way and I proceeded to head to my room. Upon arrival to my room I noticed that the area was initially clean, with a king bed and a little small. No big deal as it was just me and I was just needing a place to stay for the night.I go to open up the window and I'm met with a great "Building View"....They put me in a corner area where the view was of the building and a sliver of the parking lot area. To compound the lack of a view, there was a nice sized smudge mark on that area of the glass that someone had pressed their head on to look into the parking lot... I go to turn on the TV and am met with a blue screen and a notification saying, "No Signal". I changed channels and messed with the inputs and was not able to get a channel to come on. I called down to the front desk and spoke to Carolina/Caroline and she said, "Yeah the cable company is having issues right now and has been for a while but the WiFi works...." This is a lack of general respect and or care. If you know that the cable isn't working, say something up front to the guests instead of making them waste their time trying to figure it out. Thankfully I had my Amazon FireStick and just used the WiFi. The night was uneventful and eventually I was able to get two blankets from the front desk and again the blonde front desk agent couldn't be in a better mood to leave the hotel this evening. The room outside of things mentioned above was clean. The bathroom and bed were clean and the mini-fridge and microwave were clean. The next morning breakfast was great and had lots of options for both hot and cold options with lots of places to sit and eat or take up to your room if you wanted. The breakfast staff was kind and greeted me with a big smile this morning. Overall a very disappointing stay. The majority of the staff lacks in a any level of care or commitment to customer service. I encountered a majority of younger women who carried themselves as hating their jobs/lives and none of them that felt kind and approachable. This place had the potential to be a nice stay but fell short in many respects the biggest one being customer service. This is an easy fix and management needs to address this. -Rick V.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Rick V. I am truly unsettled about your stay with us. I am sorry there were many incidences that should never have occurred. We have spoken to our staff about our core BW Values and the proper way to both treat our guests as well as how to handle difficult situations they might encounter while working in the hospitality industry/ environment. I am happy that you were able to enjoy our wonderful hot breakfast and our breakfast staff were able to show you our true service. We thank you for your review as it will help improve our guests future stays and hope that you will stay with us again so that we might be able to exceed your expectations of our hotel and show you what a great place to stay this truly is!

"You will NOT find HOT WATER HERE"

2
22/04/2018

A wonderful motel that could be better. We checked in and all was 1st class. The room was wonderful. You can tell they care about this property. Then my wife took a bath. NO HOT WATER. So we let the water run on hot only for the next 20 minutes. So we let the hot water run another 10 minutes. This is in the middle of the afternoon when few people were checked in. Thinking the hot water had not run to the 4 floor I let it run longer. NO HOT WATER. I took a bath next and still NO HOT WATER. You can leave your hand or foot under the all hot water and still NOT HOT. I thought maybe it was the faucet for the tub. So I tried the sink. It was the same. So I called the office. They offered to move us to another room. We liked the room. The same cool water flows to multiple room so what is the point in moving. Why not fix the element or turn it on higher. A fine motel that could be great. Management -- No point in sending me a sorry you were disappointed in our service. JUST FIX THE PROBLEM! This is a management problem. It is something that can be fixed. Turn it up hotter or fix the broken part. We like the room but it is no good without hot water. You wasted our money. After a day on the road we expect much more than cooler water. If we wanted cool water we would swim in the Pacific Ocean. You lost a return customer.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel. I will investigate the problem and fix it.

"First Visit but Not Our Last! "

4
22/04/2018

A quick weekend getaway led us to this BW. What a treat. Quiet area, off the freeway but so convenient to access and close to the mall! Rates are good and room was large and clean. We were on 4th floor and it was quiet! All the staff that we dealt with were friendly and helpful. Breakfast was nice. The cookies and coffee were a great treat when we returned from shopping. Pool was closed but it is a nice outdoor area. Grounds were well kept.

"Convenient and comfortable"

5
17/04/2018

Amazing value. Breakfast is worth getting up early for, Don't miss it. The rooms are amazing. Very close to the Lynnwood convention center. And the house keeping supervisor Christina is smoking hot with an amazing additude.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review brianknowles! We appreciate your review and will pass your compliments on to our staff. We hope to see you again soon. Thank you again for your review and for staying at Best Western Alderwood!

"Very good"

4
17/04/2018

I liked to stay at Best Western Hotel. Room very comfortable, breakfast good and friendly staff.I will fit due come back next time. Also fast way to Seattle and with a car it's good. Also parking easy.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review diecimila! We would love to raise that 4 to a 5 so please don't hesitate to let us know how to exceed your expectations of our wonderful hotel! Thank you again for your review and for choosing to stay with us!

"buisness trip"

4
11/04/2018

pleased with everything, would stay again.Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best I have experienced. Fresh fruit (strawberries, blueberries, oranges, apples, and bananas) in addition to all the other hot and cold items. This stay was during several events in town and they handled groups well. Parking is adequate with some overflow in the back

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review, jepatton, and for staying at Best Western Alderwood! I will pass your compliments along to the staff as i know they will appreciate it. We are happy to have had you with us and hope to see you again soon!

"good hotel"

4
09/04/2018

We have stayed here several times. Find it convenient, clean, quiet. The breakfast is adequate and plentiful, if not haute cuisine. Very easy to get to hotel from I-5. It is close to the mall, Edmonds, Everett.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review jillmead! I am happy you find our hotel a great place to stay while you visit the area. We look forward your next visit and if there is anything we can do to make your stay more comfortable please let us know.

"Convenient location"

4
23/03/2018

We stayed here for four nights and it was fine except for the first night. The walls must be quite thin as we were disturbed by very loud next door neighbors. One call to the front desk seemed to solve the issue as they quieted down after we called. The beds are comfortable. The breakfasts and coffee are ok. The location is convenient to restaurants and within walking distance of the Alderwood Mall.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review MOG808! We are sorry to hear about the first night but i am happy our staff was able to help take care of the issue! We look forward to your next visit to the Lynnwood area and hope to see you soon!

"Free upgraded room"

5
14/03/2018

Got a free upgrade for becoming a Best Western member. Really enjoyed the Jacuzzi in my room. There was lots of good options for breakfast. Didn't get to enjoy the pool as it was still to cold out. Would definitely stay here again.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review felipeaudrea! We here at Best Western Alderwood love to ensure that your stay is comfortable an convenient as possible. I am happy to see you enjoyed your upgraded Jacuzzi room and we thank you for becoming a Best Western Rewards Member. We look forward to your next visit!

"Comfortable Stay north of Seattle"

4
11/03/2018

I stayed at this hotel while I was doing some work north of Seattle. The location places you 10 miles north of Seattle, near a mall and many good places to eat. The room was clean with a very comfortable bed. It was an overall great value.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Michael! We are happy you enjoyed your stay with us and look forward to your next visit to the area.

"Conference stay"

4
05/03/2018

Close to conference center, poor walking around area as very busy streets. Hotel is nice, adequate parking. Standard BW breakfast. Nice quiet heat units in room. Had a everything we needed. Staff was attentive

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Carol! On your next visit please stop by for a quick map to a close park with a few walking trails! We look forward to your next stay with us.

"Good value; nothing special."

3
17/02/2018

This location's defining feature is it's proximity to the Lynnwood convention centre. It is less than a 2 minute walk through the parking lot. Nothing offensive about the place except it's quite dated. It was quiet and I had a good sleep. Also very convenient to Alderwood Mall, which has a couple good restaurant selections. Breakfast smelled good, even though I didn't participate!

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel. We hope to see you again soon to have the opportunity to exceed your expectations!

"Previously reviewed"

3
14/02/2018

This property is 3*, very clean and for the budget minded. We are a senior couple and have been coming to the Best Western Alderwood once or twice a year when we are in the area because of the price and the reliability of the hotel. We have noticed improvements each year. The entire hotel has had new beds over the last year! Beds are so important and these are wonderful! We were in room198 and will ask for the same or like room again...a large King Jr Suite with a small kitchen affair along one wall. Coffee maker, bar refrigerator, sink, and a microwave. (No dishes) If you have a small child who will share the bed with you, the extra large room will be a huge advantage! The breakfast room is spacious. More seating seems to have been added without compromising anyone. Breakfast is scrambled eggs and cheese omelettes, bacon, waffles, cereals, a variety of breads, fruit and yogurts and juices. The staff are all very pleasant.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review ohmeohmy! We appreciate all of our guests feedback and are always looking for ways to improve. I have spoken with our housekeeping staff about the dishes in the room, there should always be two sets of dishes and silverware in the cupboards, and they have corrected that. I am happy to see you enjoyed your stay with us again and we look forward to your next visit!

"Next to I-5 and large shopping area, newer clean hotel"

5
12/02/2018

I selected this hotel for a trip in the Lynnwood area for a couple of nights. I was very happy the access was easy to get on and off I-5 to this hotel. We were able to check in a little early since our room was ready. Coffee was available in the lobby when we checked in. The hotel appeared newer or had been remodeled fairly recently. I am not sure if it was a room upgrade, but our bigger room on the 4th floor had vaulted ceilings, so it was nice to have the extra space. Room had the standard items that a hotel of this class would have. Room and bathroom were very clean. It was very quiet at night and the beds were comfortable. At our request, the staff provided us with extra blankets in case our room got cold but the heater worked fine. A continental breakfast was provided in the lobby every morning. The hotel is located within minutes of the Alderwood Mall, which is a big shopping area. There was one stoplight to get onto I-5, and took about 20 minutes to downtown Seattle (minimal traffic). Although we didn't eat anywhere within walking distance of the hotel, there are several restaurants within a block or two, and a grocery store just minutes away. This hotel is located right by the Lynnwood Convention Center. I will definitely stay here again if I need a hotel in the area. Price was very reasonable too.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review owt_u!! We appreciate your feedback and I am happy to see you enjoyed your stay with us so much. We do have 8 rooms on the 4th floor with vaulted ceilings and they are my personal favorite. We look forward to your next visit to the Lynnwood area!

"Great overall"

4
11/02/2018

This is a quiet location just off 196th, close to I-5 and shopping, good dining options right across the street, VERY VERY COMFORTABLE beds, reliable WiFi, and quiet rooms. Amazing customer service. Would like more hot vegan breakfast options, please (like hash brown or breakfast potatoes)...I did like how they had soy milk available in the little fridge though.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review and suggestion of more hot Vegan breakfast options. We look forward to your next visit to the area and our hotel!

"Great hotel close to mall"

5
04/02/2018

Highly recommended close to mall and highway. Great breakfast which makes the value go up quite subatantially. Close to Seattle as well as other major tourist attractions so great location. Easy to check in and out

"Just what was needed"

5
13/01/2018

My plan to drive home had been delayed due to snow in the pass and I was looking for a hotel. Being a bit of a cheapo I was looking for something reasonably priced and easy place to find. This place was perfect. Comfortable room and I had not been in the room more than a couple of minutes on the front desk called to ask if everything was OK. Never had that happen before. Breakfast was standard buffet but very filling and good for the long trip home.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Panda37! We are happy to have you stay with us and we look forward to your next trip through the pass.

"Great staff at unexpectedly good motel"

5
08/01/2018

Upon arrival we had a strag=nge problem with out room that the front desk staff solved immediately and to our 100% satisfaction. It was a crowded holiday weekend and Jordon and Esther helped us greatly to find a great solution. The staff at this motel make it a great and welcoming place to stay.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review! We appreciate our guest feedback and are happy to hear the staff at our hotel were able to exceed your expectation. We look forward to your next visit to the area!

"best western alderwood mall area"

5
31/12/2017

the beds were comfortable and the room was very clean. check in/check out was quick and efficient . really enjoyed the breakfast especially the fresh fruit and waffles. the location was excellent with easy access to shopping and restaurants would definitely stay here again

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Gail! I am thrilled you enjoyed your stay with us. We look forward to seeing you again.

"Home away from home"

4
28/12/2017

Always consistently a great place to stay! Friendly, helpful professional staff ensure that your needs are met. Great breakfast. Breakfast staff is exceptional! We stay here regularly and are never disappointed.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Sharon! We appreciate our guests feedback so we can improve our hotel and exceed our guests expectations every time. We look forward to your next visit to our hotel!

"Clean, comfortable "

4
27/12/2017

We stayed for 2 nights in November, hotel was very clean and beds were comfortable.. breakfast was supplied in the morning.. fresh Waffles, toast, fruit, yoghurt, eggs, sausages to name a few.. staff were friendly and accommodating.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Kellybrisbane86! Our staff tries to make sure all of our guests are as comfortable as possible while not being in their own beds. I hope we see you again soon.

"Business trip to Lynnwood"

4
23/12/2017

This a clean, comfortable hotel with good amenities in the rooms. Breakfast is adequate. Staff are helpful and courteous and very helpful if you arrive early or have to wait after checkout time before your flight. Best evening meals are at the Rock pizza house and the excellent Isarn Thai soil kitchen.

"Great price, decent location."

4
21/12/2017

This Best Western is a nice older hotel. The rooms are small but very comfortable. We had a king bedroom room on the top floor facing a very busy street. The rooms on the backside of the hotel overlook the pool area and would be much quieter. The road noise is not horrible but my wife and I are small town folks and the only sounds we hear at night are occasional racoons either having the fight of their lives or doing something else, either way their screams of passion or pain is not fun to listen to. That said, I would take the sounds of nature rather than the never ending stream of cars. After a tough night of sleep we wondered to the breakfast area. Someone was having a bad day as this food was barely edible. The eggs... well it resembled eggs, it was a yellow color and even with salsa and cheese this was pretty bad. The reason for this trip was that I had a medical appointment at the UW Medical Center. The hotels in the U district or downtown were crazy expensive so I checked Mapquest and it was only about a 20 minute drive. On this morning drive it wasn't 20 minutes. We left the hotel on a Tuesday morning and it was Happy Hour by the time we arrived at the hospital. Ok I exaggerated, but I needed Happy Hour rather than seeing a doc and getting more bad news. Bottom line, we would stay here again, the rooms are fine, the price is great, the employees are wonderful, super efficient and professional.

"Great value!!"

5
20/12/2017

The room look very clean and updated! The breakfast has a great variety of items!! Very good price for everything they offer. Great location as well.The staff was really nice too! I really recommend this hotel.

"Accommodating staff!"

4
10/12/2017

Property a tad hard to access, right off the freeway with a twist. Staff personable and anxious to please. Very comfortable beds and very good full offering breakfast. Good value for the price. Free parking!

"Noisy rooms"

3
08/12/2017

on the 3rd floor, road noise was distracting and i could every car door close. Room nicely appointed with dark color cabinets and stainless steel. Decent desk and chair for working. No large vehicle parking and you have to put a parking pass in your car to keep it from being towed. Heavy traffic in the area all night. Close to a convention center, so that may appeal to others, just not me for the quick stay.

"Out of the way and out of date..."

3
07/12/2017

Our recent stay here was average all around. The goal of our girls trip was to shop during the day and spend time socializing in the evening. I will give kudos for the updated lobby and breakfast bar area. The rooms leave much to be desired even after their attempts at upgrading. Our double room had comfortable beds (this is a plus) and a bathroom so tight the door just about hits the toilet seat as you open it (toilet is straight ahead). Our expectations for our friends 'King' room were also short. Although she had a full shower redo with sliding glass doors - not the flimsy shower curtain that wrapped around our legs, her newer sink was literally AT the door and you could not open the door and stand at the sink (yes, toiletries on display for anyone walking by or to see while the room is being cleaned) at the same time. We also expected she would have some sort of sofa or seating area with a King room which another local hotel we usually stay at has. The breakfast food and coffee were good, but my vote will be to skip this hotel next time.

"Great Location"

3
07/12/2017

Location is great, bed was comfortable and staff was helpful. Street noise was a problem for me, so I was given a quiet room. Building is older and could use updating of TV's and heating/ac units. Breakfast was a good selection of higher quality items than most hotels.

"Quiet but dated"

3
06/12/2017

We stayed here for several nights before taking a cruise out of Seattle. It is not too far from the Boeing Plant that we wanted to tour. The staff was very friendly and our room was good size, quiet and clean but dated. Wifi is free as is breakfast. The breakfast was okay also. We probably would stay here again if the opportunity arises.

"My first choice to stay north of Seattle"

5
06/12/2017

The BW Alderwood in Lynnwood is a nice clean and comfortable hotel to the north of Seattle. The rooms are clean and have been modernized with a very comfortable bed and plenty of outlets for chargers and a CPAP machine. Breakfast has nearly all you will need to start your day with eggs, sausage (or bacon), waffle maker, etc.... Whenever I need to stay the night north of Seattle, this is my first choice.

"Sweet suite"

5
06/12/2017

We received an upgrade for an unwrapped present. Christmas shopping trip. Bacon for breakfast. Great all round experience. Close to all shops and restaurants. We had a lovely walk to dinner. Friendly and helpful Staff. Not on a busy highway. Quiet nights.

"Toilet didn't work"

3
27/11/2017

Toilet didn't work, 2 different problems for 2 different nights; room clean, breakfast good; manager wasn't helpful; error in bill (overcharged); not the first time I've had a problem---they threw away my paperback and food one time.

"Love Alderwood mall best western"

5
24/11/2017

I stay in Lots of hotels and have for years, but Alderwood Mall Best western is 5 star PLUS; for cleanliness, location, and comfort...and most of all. THis hotel has the BEST Staff and the most helpful people. I stay there as much as i can and will even travel to Federal way from here rather than stay at another Best western. Have tried lots and this one is the BEST

"Recommend"

4
20/11/2017

The room was clean and updated, breakfast was adequate, the bed and pillows were very comfortable and we would have gotten a great night's sleep had it not been for the noise that started around 3am with some patrons getting an early start. Our room was right off the elevator. we would stay there again but next time, we will bring ear plugs.

"Convienient"

4
17/11/2017

This hotel was convenient to the location we needed to go the next day. Room was very clean. Breakfast was nice, hot and plenty. Staff very helpful and accomodating. Negative was the vending machine on our floor. You need to have coins ready and can not use a card. For a person using a wheelchair acceptable, but not very compftable.

"Nice rooms, great breakfast"

4
12/11/2017

I had forgotten that I stayed at this property several years ago. There have been some nice improvements since i was last there. The service was improved quite a lot. Check-in was smooth and easy. Our room was nice and facing the rear of the building. There was no notable road noise from there. The beds and the room were clean and comfortable. The rooms were not very insulated. There was excessive noise from the people staying above us. In fact, near midnight they were so noisy that they woke up all three of us. As it persisted for 20 minutes, I called the front desk who quieted them immediately. The breakfast area was busy on a Saturday morning but the food was still hot and plentiful. The little details like garnish for waffles and good qualify pastries made it an improvement over other locations. Overall location cleanliness was not excellent. For example, there were many leaves in the elevator when we arrived at 4:00 on Friday and they were still there when we let at 10:00 on Saturday morning. There were other very small messes throughout the building as well.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel. We hope to see you again soon so we may exceed your expectations of our hotel then.

"'Selected the hotel for convenience, 'recommend it because it's a great place!"

5
06/11/2017

I recently had to attend a "Photo Exposition" at the Lynnwood Convention Center...I selected the Alderwood Best Western simply because it was the closest (just across the parking lot) hotel to the convention center. Front desk people were cheerful, friendly, willing to share jokes and VERY accommodating. One morning, I reported my TV was malfunctioning...the lady at the desk was very apologetic and was concerned that the maintenance man would come to the room to replace it at a time that was most convenient to me. It was already replaced when I came back to the room during a break in convention center activity The room was super clean, none of the furnishings appeared worn. Fridge, microwave, hair dryer, iron and ironing board were all in place. The "black-out" drapes kept the room very dark, even in mid-day. Complimentary morning newspaper went nicely with the free breakfast which offered a wide variety of fruit, pastry, waffles, scrambled eggs, cold 'n hot cereal, bacon or sausage, juice, milk and Seattle's Best Coffee. I saw folks using a nicely equipped gym/work-out room. Any outdoor hot-tub was steaming in the 37° weather and the swimming pool (closed for the winter) would be inviting in warmer months. I found it a treat to enjoy many black and white photographs of the Seattle area lining the walls of all the public areas, (halls, corridors, lobby, etc.) as well in the room since my reason for being there just happened to be the Photo Expo at the next-door Convention Center. When I have reason to "overnite" in the "North-of-Seattle" area, my home-away-from will definitely be Best Western Alderwood.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review! I am happy to see we were able to exceed your expectations here at the Best Western Alderwood and that you enjoyed our close proximity to the convention center. On your next visit be sure to stop by for our fresh baked cookies served between 4-6pm. We look forward to seeing you on your next visit to the Lynnwood area!

"Very Relaxing Stay"

5
03/11/2017

This hotel was convieniently located to everything we wanted to do. The bed was so relaxing. The employees went above and beyond. The rooms were clean and comfortable. The breakfast was very good and coffee was available throughout the day. I will definitely stay at a Best Western in the future.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review! I am happy to see you enjoyed your time at our hotel and we look forward to seeing you next time!

"Excellent Hotel"

5
02/11/2017

I would highly reccomend this hotel! The staff is extremely kind and helpful, the breakfast was delicious, and housekeeping was phenomenal. I also really appreciated the gym facility as I like to stay on my routine. Will absolutely stay again if I'm ever in Seattle!!

"Best Western Alderwood, Washington"

4
30/10/2017

A little pricey for the area, but nice room and friendly staff. Bed was a little firm for my liking, but was suitable. A lot of shopping, restaurants and things to do within walking distance. We happened to be there on a sunny weekend and it was delightful to be able to go to everything on foot.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review! We do love location of our hotel, if you prefer to walk to the Alderwood Mall just down the street or drive to Pike Place Market in Seattle or to the Seattle Premium Outlet Mall in Marysville; we are perfectly located for shopping and attractions. We look forward to your next visit!

"Great Value"

4
24/10/2017

Great value and location. Breakfast was good and rooms were good. The bathroom door in our room was not hung properly and swung close. The bathroom was very small, so felt a bit cramped. We could clearly hear the people above our room walking, so some sound proofing on the floors would be good.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our property! We always appreciate our guests feedback. We look forward to seeing you again.

"Best Western Alderwood"

5
24/10/2017

Very nice hotel near the Lynnwood Convention Center. Nice rooms. Loved the fact that they have a small frig and microwave in each room. Hair dryer was better than most hotels. Nice breakfast; quick and good selection.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you, Brenda, for your feedback. We are always happy to see our guests enjoy their time at our hotel. We look forward to your next visit!

"Friendly staff"

5
15/10/2017

Everything was as it should be. Staff was great very friendly. The room was clean and tidy. The food was great. I am planning a trip this spring and if I am in or around Alderwood/ Lynnwood area I will stay here again.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Richard! We always love to hear that our guests enjoy staying with us here at best Western Alderwood. We look forward to your stay with us in the spring. Hope you have a wonderful Holiday Season!

"Love the King Jacuzzi Rooms"

4
12/10/2017

We have stayed at this hotel many times over the past 15+ years. The main reason we stay here is the available King Jacuzzi Room, which has a large, jetted soaking tub in the room. We use it 3-4 times over a weekend. So relaxing. As for the rest of the hotel, it is very good, but not excellent. Mostly clean, yummy breakfast included with the popular waffle makers (but crowded eating area), very good staff and easy check-in/check-out. They do have a heated pool, but it is outdoor so we didn't use it. We'll be back.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review John! I am always happy to hear from our long time guests. If you have any feedback on how we can make our hotel excellent instead of good please stop by the front desk and let us know. We look forward to your next visit!

"Highly recommened"

5
11/10/2017

The staff is friendly and efficient. The rooms are clean, pleasant and well maintained. The bed was excellent.I enjoyed the free breakfast. I highly recommend this Best Western. I stay there on every trip to Washington because I can count on the quality of services and accomodations

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review 533arynl!

"ATTENDED A LOCAL CONFERENCE"

5
10/10/2017

Great little breakfast. Lots of variety including fresh fruit. Front staff very friendly. I would not hesitate to recommend this hotel to anyone. The room was clean and fresh. Very comfortable bed. No complaints.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel John. I will make sure to pass your compliments along to our staff. We look forward to seeing you again!

"When in Lynnwood, we always stay there."

5
09/10/2017

We have been staying at this hotel on and off for over 20 years. It has an amazing breakfast, the staff is friendly and knowledgeable. It's close to a lot of great restaurants. Red Lobster, Olive Garden, etc. It's about 5 mins drive to the Alderwood Mall. Our room was nicely decorated, clean and comfortable.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Jen! We are happy that we can exceed the expectations of not only our new guests but also our repeat guests. We appreciate your loyalty to our hotel and look forward to your next visit to the area and Best Western Alderwood.

"A Honest Best Western"

3
09/10/2017

It's a bit dated but it seems have been renovated recently and where it really counts. The lobby, dining area, and rooms are clean and in working order. Towels are nice and clean. Only toiletries provided were a small soap bar and lotion. I was surprised by that. Coffee in room was really good -But- there was no sugar or creamer. The pool and hot tub area look very well kept but I did not use them. Internet was fast enough to stream HD shows.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel! We are very excited about the renovations that have been done to our property and we are happy our guests enjoy them as well. We hope to see you on your next trip to Lynnwood, Marco.

"great location and great staff"

5
04/10/2017

great location near seattle easy on off i5 freeway very accommodating and helpful staff very good hotel for the price great breakfast (one of the best I have seen in all my years of travelling) this is the only place that I will stay on any future trips to the seattle area

"Disappointing"

3
02/10/2017

We've stayed here many times over the years when visiting family. This time, though...it was a deal breaker. The room smelled funky, which made our clothes smell funky. The carpet was stained. The bathroom door casings were cracked and peeling. And...there were silverfish in the bathroom that came out a few times. We killed them. More came out. Gross. The continental breakfast used to be pretty good, but this time - barely passable. Sorry, but we're done with this location.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review. I will certainly look into these issues personally to see why the room wasn't up to our hotel standards and promptly correct the issue. Hopefully we will see you in the future and will be able to exceed your expectations of our hotel.

"Average"

3
02/10/2017

This hotel is average. Rooms are neat and clean but the décor and rooms need to be updated. Sound travels through the walls and floors. Water temperature was warm. Mattresses are not of the new BW standard.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for taking the time to review our hotel.

"Definitely a return stay in the near future :)"

5
01/10/2017

We have been staying in Washington for quite a few trips in the past and the hotel we usually stayed in was torn down so we tried this new location to us. This was a great hotel and location as we frequent Alderwood Mall and Everett Mall and now this location is also close to North Gate Mall in Seattle so now we plan to stay at this hotel on future trips. Staff was very helpful and polite and room was clean and no problems at all.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review of our hotel! We have always been thrilled with our location and the convenience of getting almost anywhere you would need without being in the middle of a crowded noisy area. We are happy you enjoyed it and we look forward to your next visit.

"Very pleased"

5
01/10/2017

This was an excellent hotel in a good location for our travel needs. Clean, professional and helpful staff, good internet and all around nice place to spend the night. I even used the exercise room and it was very nice.

Michele M, Director of Sales at Best Western Alderwood, responded to this review
Thank you for your review Ann! We are very proud of both our hotel and our staff and their ability to exceed expectations for most of our guests. Have a wonderful Fall season!

"Great Hotel"

4
25/09/2017

We stayed at this hotel for 1 night shopping trip! We really enjoyed & would recommend as perfect location, very clean, friendly staff and excellent price. Bonus was healthy breakfast and overall nice feel to hotel. Thank you!

"Great value, clean with friendly staff"

4
24/09/2017

We booked BW Alderwood a few months ahead and got a pretty good price for two nights. I have to admit, I'm liking BW chains more than the other brands since the points don't expire. Plus, we've been quite happy with 2 other BW locations so far and this being our third one. On this trip, a number of friends stayed at the same place for a short weekend getaway with kids. It's close to Alderwood mall and most of the big box retailers. And a 20 minute drive to Woodland Park Zoo and other kid-friendly attractions. The night we checked in, the front desk had two people working and both of them are quite nice. They checked us in pretty quick, and we were off to our rooms. The free hot breakfast is quite nice and convenient especially with kids. Rooms were pretty clean. The staff we encountered were quite nice and helpful. The gym is quite small. They only had a couple of machines so we didn't bother with that. Wi-Fi connection and speed is decent. The outside pool is also small but the kids enjoyed it on the last day. We were quite satisfied with our stay so we'll definitely consider BW Alderwood again in the future.

"Best Western Alderwood"

5
19/09/2017

We would definitely stay at this hotel again. The rooms were clean and spacious. The bed was very comfortable and the breakfast was wonderful. The staff were all very helpful and friendly too! The location is convenient and there is a mall nearby.

"Great value"

4
18/09/2017

Stayed here for years. Well kept, great location, nice staff. Breakfast is varied, fresh and served in a pleasant room. The location is handy to the entire north puget sound and quick access to the east side. Great value.

"Quick but enjoyable stay"

4
18/09/2017

We stayed one night on our way to a family wedding. The staff was great! I called to notify them of our late arrival and found them to be very professional over the phone, as well as in person at the desk. Our room was clean and comfortable. The only issues were that our showerhead did not spray well, and I noticed the walls are thin. We could hear water running and voices, but were fortunate that there were no loud guests that night so it was okay. I would imagine it could be a problem if that weren't the case. Breakfast was one of the best we've seen with many choices that were quite satisfying. I would stay here again and recommend the hotel to friends.

"High school reunion"

5
11/09/2017

I stayed at the Lynwood, Wash. Best Western for my High school reunion and it worked out perfect. Close to reunion and good sleep and breakfast. Everyone was helpful in giving me directions when I needed them.

"Great place to stay away from downtown Seattle"

5
09/09/2017

We used to stay downtown Seattle all of the time, but it has now gotten so expensive we don't stay there anymore. This is a great alternative. It is just a 20 minute drive to downtown and is located right off of the freeway and just a few blocks form the mall with it's great restaurants. At this Best Western you get a free breakfast and free parking. At the Best Western downtown you don't get breakfast and you pay for parking, plus the rooms are around $100 more. This place was quiet, the rooms were clean and in good repair. The beds were comfortable and the breakfast was pretty good. The staff was very friendly and helpful.This will be our new "go to place" to stay when we are in Seattle for anything.

"My Fav Hotel in Lynnwood"

5
02/09/2017

I've stayed at this BW many times and am such a huge fan. It's has the best location as it's so close to the Alderwood Mall and Parkway. It's also close to several great restaurants. The staff are always friendly and were so helpful last week when we wanted to extend our stay another night. The rooms are newly renovated and are clean and comfortable. The complimentary breakfast is so delicious and offers a good variety. I really appreciate that they always have coffee and hot water for tea available for guests throughout the day. Hands down my favourite hotel in the area!

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Stay at Best Western Lynnwood Washington USA"

3
30/08/2017

please try to improve your service specially people at reception, worker at reception are not very friendly at all, but they are very proud someone please have word with them, improve is very much needed,

"A Great Value For Your Dollar!"

4
30/08/2017

This hotel is very well maintained, the staff are excellent & overall a great value for the dollar!! We choose this hotel whenever we are in the Seattle area. It is situated in a convenient area and easy to get around.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Quiet and comfortable and newly updated!"

5
29/08/2017

We've stayed at this hotel for quite a few years now, and decided it was time for a quick getaway before the end of summer. We stayed 2 nights and were pleasantly surprised at the new decor with brand new bed and furniture. The bed had memory foam and was a delight. The sink was new, and huge. I enjoy taking baths but there was only a shower. But it was huge and new also, so that wasn't a problem. If you stay in room #196 it's very quiet with morning sun only, so nice and shady in the afternoons, but you'll smell burning toast each morning as the breakfast nook is just down the hall a few steps! Tee hee...this was our only problem. We'll be back!

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Vacation"

5
28/08/2017

Excellent hotel, exceeded my expectations. I don't normally stay at Best Westerns, but was impressed with this one. Quality furnishings in the room, friendly and helpful staff and a pretty good breakfast. Will stay there again if in Olympia.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Great Experience"

5
28/08/2017

Although not a luxurious hotel, everything about this hotel was very well done. Hot breakfast was tasty with good choices. Room was clean with comfortable bed. It was nice having a refrigerator and microwave free with every room. Not to mention having free wireless Internet. Staff were all courteous and helpful. All in all, a great experience for a reasonable rate.

"Nice stay in Lynnwood while seeing Seattle"

4
24/08/2017

This is a nice facility north of Seattle. Enjoyed our stay and the value and quality expected of Best Western. Found using Hwy 99 to get in and out of downtown Seattle a wonderful option to avoid the traffic on Hwy 5 as we visited the city each day. Lynnwood is a very nice suburb and the Best Western was a nice reflection of that.

"Good base in the area."

4
23/08/2017

Good value stay in an area close to the freeway and all amenities. We attended a wedding, a concert and a day trip of downtown Seattle. The staff were very helpful and it was about a $20 Uber ride to downtown.

"Very Good"

5
23/08/2017

Our stay at Best Western of Alderwood, Washington was great! We stay at this Best Western before our cruise. The location was great. The beds are very comfortable and the rooms were clean. We had 16 people with us and everyone was happy with the choice of hotel we made. The breakfast in the morning was good and the servers were very helpful.

"Good place to stay"

4
22/08/2017

Was a good place to stay after a long drive from Los Angeles. The room was quiet comfortable and restful. Everything worked well. What more can one say about a place to stay which is not a resort. All the parameters were ticked for a comfortable stay as expected.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future! Best Regards, Yecxy Trejo

"Great family friendly motel."

5
21/08/2017

Walking distance to popular restaurants, Oliver Garden, Red Lobster and several local establishments, about 40 minute drive to Space Needle, $30 for Uber. Breakfast was typical free breakfast, small pool and hot tub area.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (425) 775-7600. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Regards, Yecxy Trejo

"Nice"

5
15/08/2017

Nice motel and staff. Quietly located. I have stayed at this motel 3 times in 5 years and will stay again. Starbucks and IHOP close by. I do not recommend the Dennys down the street. We did not use the motel breakfast this time, but in the past it was awesome.

"Raw sewage spill"

1
14/08/2017

Nasty toilet overflowed, with minimal clean up by hotel- they refused to relocate us, and then had the audacity to deliver a tub of disinfectant wipes, and then run off saying cleanup duties were "not my job" I was forced to clean up- which then caused me to become violently ill, and then was unable to return home, and had to spend hundreds of dollars to reschedule everything-

"Work trip."

2
12/08/2017

I stay at a lot of Best Western's throughout the northwest. This one was a little below average when it came to maintenance and upkeep of the room. The AC unit definitely needed repair due to loud vibration coming from the unit in the bedroom. I was not able to run the unit at night while I slept. The water pressure was very low in the showers and due to the fact of the water being lukewarm it was kind of hard to rinse the soap off. I also noticed a lot of hair in the room that was not mine.

"Great place, even better staff"

5
11/08/2017

The hotel is well maintained, Rooms huge which was a nice surprise. Breakfast great options and well stocked. I was impressed that people were not rushed out when it was over. The best part was the staff. They were very friendly and efficient.

"Excellent Hotel"

5
07/08/2017

The staff was friendly and helpful. The facility was well maintained. The breakfast was bountiful. The pool and hot tub were close to the eating area so children could be observed in the pool from the eating area.

"Great hotel to stay near Seattle"

5
07/08/2017

This hotel was a great place to stay near Seattle with close access to the highway. The price is less expensive than staying in the downtown area of Seattle. The room was clean and the bed was very comfortable. I would stay here again if ever come back to Seattle.

"Seattle getaway"

4
02/08/2017

Stayed at this hotel for an affordable option to staying in Seattle. It was only a 23 minute drive to the needle and another 7 to Safeco Field. Overall our stay was very good. The pool was smaller than I realized, but that was fine. There were some spiders along the first floor, I found 4 large common housespiders, and that was uncomfortable for me. Other than that, the second floor I stayed on was clean and our room was clean.

"Pleasant multi night stay"

4
01/08/2017

Front desk staff were all very friendly and helpful. The queen room was clean and provided adequate room for myself and my 14YO grandson. Breakfast was good. Waffles, granola, dried and fresh fruits, yogurts, sausage and bacon alternate each morning, assortment of breads and pastries, coffee and tea. The one downside to breakfast was the scrambled eggs. I think they were made from some kind of mix. Strange consistency. The pool is ok. It is not very big. Thank goodness there were never a lot of people using it while we were there even though one night the hotel was completely full. Hotel has a lot of restaurants nearby and is close to Alderwood Mall. This BW was the best value I could find it the area that had free parking, free WiFi, breakfast, pool and jacuzzi and a workout room. Did go to Denny's on the sixth and last morning here.

"Good stay"

4
01/08/2017

I always love to stay at best western hotel and recommend it to my family and friends. The staff is always polite and fast. It is also nice that there is always breakfast and parking included in the reservation.

"Clean & Affordable"

4
27/07/2017

Stayed for one night on a business trip. Arrived late in the evening only to be greeted by two very cheerful staff who checked me in quickly, I had a spacious room with two queen beds. Very clean. Others posted an issue with water pressure but I found it more than adequate. The shower heads are water efficient so I applaud the hotel for being a steward of natural resources. Easy freeway access. Would be good for families traveling because there is a pool and staff here are very professional.

"Jacuzzi room"

4
24/07/2017

Staying in Seattle seems to be expensive and I don't know if it's because we book a day before we get into a town because we have no set plan where we are travelling too. So the cheaper rooms are taken, and we have to take what's left. Who knows? We are staying in a suburb called Lynnwood about 16miles from Seattle. This was still expensive @$279AUS a night but everyplace we looked at was more than this once converted. The hotel is pretty good and clean. We have a jacuzzi room with a king bed. Plenty of room to move around. There is a desk and chair with a chest of drawers and cupboard that hides the microwave and fridge.The jacuzzi is realistically only for one person and there is no bubble bath. We sat one at each end and still enjoyed it but it is very noisy and when other people use theirs in their room you can hear the sound of the motor running. They say not to use it after 10pm it's now 10:30 and someone is using it. The vanity basin is along the wall just inside the front door and the bathroom is a small room with a toilet and finally a shower you don't have to climb over a bath to get in. The shower rose is small and it takes a a lot of rinsing to get the shampoo out of your hair. The AC works well and cools the room comfortably. The alcove to store suitcase is only big enough for a small bag so you have to find somewhere on the floor against a wall, out of the way so you don't trip over it. Breakfast has cereal, eggs and bacon, bagels, toast and muffins, yogurt, make your own pancakes and juice. Plenty of free parking and within a 10min walk Olive Garden, IHOP, red lobster, Mexican food and others I don't remember.

"good, but......"

3
23/07/2017

The Hotel has a very nice staff and clean rooms. With that said, a few draw backs. If you like a nice powerful shower, dont go here, as you will not get it. The shower heads or pressure are so bad that you can have a watering can give you more pressure. The TV available is not great and has no guide to let you know whats playing. The last thing would be the interent. Its not fast by any means. If those are non issues for you, then this is a very nice hotel

"Good Place to Stay"

5
22/07/2017

This was a very nice hotel. Rooms were good sized and clean. Staff was friendly and helpful. Good breakfast and the price was ok. Good location, just around the corner from the Alderwood Mall, the biggest in WA.

"Centrally located and very clean"

5
20/07/2017

We were at the Best Western Alderwood for 3 nights. The staff was super friendly and very helpful, especially Antony. The breakfast each morning has a great variety; something for everybody. BTW the coffee was outstanding. The I-5 freeway access is just minutes away, plus there is a large mall nearby and plenty of good restaurants. Comparing the price per night in this hotel and those in Seattle is a no brainer. Seattle is just a short drive South of the hotel and parking was very easy to find. Would definitely stay at the Alderwood Best Western again.

"ok"

3
19/07/2017

it was clean and the usual items were served at breakfast. didn't Wow me but didn't have any glaring issues either. The layout of the hotel was confusing. The pool very small. The staff seemed to be helpful and friendly. Wish there was more info in the room showing places to order food, places close to eat. really no info in the room about those types of things.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Business Overnight Stay"

4
18/07/2017

Room was clean and well stocked. Check in staff super friendly. Breakfast buffet was well stocked on ok. The only issue was there was construction in the parking lot which make for a bit more noise and fewer parking spaces.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"wonderful staff"

5
18/07/2017

The hotel staff is excellent & the breakfast is awesome. ots of options for breakfast in a great enviroment. Pool and hot tub are great as well. Cleans towls readily available for the pool.Front desk staff are awesome

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Very enjoyable night's stay"

5
10/07/2017

We've begun staying here on nights before boarding our cruise ship at Pier 91 because it's an easy drive to the pier and parking lot. Check-in and check-out process has been painless. Price was quite affordable. Room was impeccably clean. Easy on/off to I-5. Quiet. Breakfast had many choices and what we chose was tasty. Plan to continue using this as out "staging" area when we cruise out of Seattle.

Yecxy T, Director of Sales at Best Western Alderwood, responded to this review
We are glad you enjoyed your stay and that we were able to satsify your needs. Here at Best Western Alderwood we strive to give our hotel stayers the best visit they can have. We appreciate that you picked us and we hope that we see you again in the near future!

"Love the breakfast"

5
05/07/2017

Very comfy and nicely decorated. The staff was helpful and friendly. Being a breakfast person, I really appreciated the wonderful choices. Eggs, bacon, sausage,muffins,bagels, fresh fruit, cereal,delicious coffee and juices. All refilled promptly. The area has lots of nice landscaping, too.

"very nice"

4
02/07/2017

enjoyed our stay, especially after we got moved to another room without so much noise above us. The breakfast was very nice. We however have been in too many hotels lately and we did get tired of the same old breakfast with one day bacon and one day sausage. The bakery items were outstanding though

"Affordable, but that's it"

3
27/06/2017

We spent eight nights there, visiting family in and around Seattle. Frankly, it was the price that attracted us, because Seattle hotels are not cheap. The staff was generally friendly and helpful, but they are working with a few disadvantages. 1) The key cards. I can't tell you how many times ours became useless. We went to the front desk to have them re- magnetized or activated or whatever it is they do AT LEAST once a day, if not more. Several staff said it was our fault, for either using them wrong (!) or letting them get too close to our cell phones. The more honest employees admitted that it was the hotel's problem, and that new card readers needed to be installed. Whatever the cause, avoid this hotel for that reason alone. It was VERY frustrating. We stay at hotels all over, and have never had this problem. 2) A/C, refrigerators, etc. When we arrived, we got our room, and I went out and got some groceries. When I tried to refrigerate them, I discovered the fridge (and microwave) did not have electricity. A helpful clerk tried to fix the problem, but it was not to be. We had to move to another room. The next room's A/C unit sounded like a large truck starting up when the compressor kicked in. 3) The parking lot. Sounds odd, but as long as we were there, a contractor was working on maintaining the parking lot, until quite late in the night, actually. It was quite noisy. I would imagine the owner of the hotel was looking to get by on the cheap, because if they wanted to get it done, they would have hired someone with a larger crew who could have gotten it done during normal working hours. It was annoying, to say the least. The location was convenient for I-5 access, the breakfasts were okay, although over eight days you begin to realize there is zero variety from day to day. There is a small outdoor pool, which is a bit useless in Seattle. One of the washers was broken and never fixed during our stay. Best Western hotels are all franchises, independently owned, and you never k ow what you are getting until you get there. In this case, we found a hotel whose owner hasn't spent what it takes to improve, much less properly maintain their property. One night at this place would be just fine, but I would not recommend it for longer than that.

"LOVE staying here!"

5
26/06/2017

Best Western--GREAT place to stay! Everyone at the Best Western are always helpful and friendly! Everything is great here, always! Service is great, people are great, always clean! We consistently stay at Best Western!

"Mmmuffins"

4
22/06/2017

Room, bed, and breakfast were all good. The chocolate and cream cheese muffins, and the carrot cake muffins were both delicious. Would've liked some berries to go with the waffles. We always seem to get a room without a do not disturb sign, which is annoying. You'd think there would be one in every room.

"Business Trip"

4
22/06/2017

I dont typically stay at this Hotel, as my usual location(s) were sold out. It turned out to be a very nice, typical BW, and i would stay there again, given the circumstances. Clean and comfortable for the value.

"Best Western"

2
21/06/2017

Very pricey for the age and condition of the motel. Beds very, very firm. Breakfast mediocre at best. Noisy and close to major roads. Maintenance crew was working with dump truck and front end loader at 9 to 10 pm on a Saturday night in the parking lot.

"Friendly, clean and very reasonable"

4
14/06/2017

Stayed here for 5 nights for family reunion. Welcomed warmly at front desk after traveling from east coast. Room was small but very clean and had been refurbished. Bed was extremely comfortable. Coffee in the room and Hot Breakfast was included and with a great selection every day. And breakfast room had glass bump out so felt open and airy. Outdoor pool and nice seating area. Reasonably priced. Convenient to the mall and edmunds ferry and the water activities. Would definitely stay here next time we visit. If you have trouble walking, ask for room close to front desk.

"Nice Hotel"

4
14/06/2017

This Hotel is nice and the rooms and beds are comfortable. This is our second stay at this location. Easy access to and from the freeways. Restaurants and shopping are close. Will probably stay here again.

"Blue Jays Weekend"

4
12/06/2017

The hotel was great as usual, food, room cleanliness, etc. But the price increase over the usual rate due to the Blue Jays being in town was excessive. There was an over 50% increase in the cost and the Canadian dollar was down as well so the overall increase was almost double what we spent last year. Friends that have coming with us for almost twenty years of Safeco baseball weekends decided it was too expensive to come.

"Noise level off the charts!"

2
09/06/2017

It is with heavy heart that I write this, Our recent stay was less than ideal. On the first night of our visit we were put into a handicapped room where the shower was coming of the wall. The next morning we were upgraded to the Jacuzzi room, and I must say the young lady was quite pleasant and helpful. We were quite excited to come back from a long day to a nice soak, however, the noise level of other guests prevented this. We attempted to just get a good night sleep but the noise continued. After calling the front desk several times (after midnight) the noise of our stay was unbearable. We were unable to sleep at all. Making our visit to our Grandchildren less than an eventful one. We complained the following morning and were told that we would not have the same problem the following night.... unfortunately this was not the case. Rather than the noise above us all night it was beside us. The front desk gentle man (African American) was quit unprofessional. I am sorry I wish I could give his name however, he was not wearing a name tag. I am sure that you can see we have stayed their before with no issues. But as I am sure you are aware one bad experience can sour the barrel. I do hope I received my points... I hope that you will retrain and fix this issue at this particular site. Please feel free to contact me about this issue. If I was charged and I believe I was I would like a reimbursement. Robin Sayward 541-778-5021 email [email protected]

"The best, Best Westerns"

5
07/06/2017

Every area was clean and inviting, the room, the pool,and the breakfast room.Plenty of room to park the car. When visiting Seattle again, this is where I will be staying,a convenient and safe location

"Nice Stay"

4
06/06/2017

Freeway access was good, parking was good, room was okay. Little noise from the stairway door but not bad. Typical BW food, breakfast area was clean and nice. The staff were very attentive. We will stay here again.

"Great location away from the hustle and bustle"

4
04/06/2017

Good location away from the main roads. We had a suite with a comfortable king size bed which was clean and presentable. A bit of a kitchen / microwave and fridge. A short drive to the Alderwood mall with restaurants at the mall and plenty on the way. Breakfast is included in the room rates which is always tasty. The Waffles are nice for breakfast

"Surprisingly nice"

4
30/05/2017

While I wouldn't call the hotel luxurious, I would certainly call it quite comfortable and pleasant. We had extended family all staying there, and each of us remarked on how well we slept. For the money, it was a good value!

"My favorite hotel"

4
28/05/2017

The Best Western is one of my favorite hotels. The hotel is clean, quiet and comfortable rooms , rate was good. Breakfast was good. The hotel is right off the I-5 area, easy to travel. Hotel staff was very friendly and efficiently in a check in scene .I will visit again and recommend it to a friend. Thanks.

"Awesome breakfast!!"

5
28/05/2017

We just stayed over one night at BW, and the room was clean - but a bit warm when we first got in. We had to turn on the air con and after coming back from dinner the room had cooled down. It's late May so it's not so bad, not sure how hot it would get in summer though. I did talk to the staff and they said just let them know if we need to switch rooms. The breakfast buffet is the best I've seen - eggs, bacon, and you can make waffles right there - they even have the sugarless syrup! Fruit, yogurt, you name it. It's awesome!! The only thing I could complain a bit was the coffee...it was very tasteless...other than that, it was a great experience.

"Great getaway"

5
27/05/2017

Because of the frequency of our stays at Best Western Lynnwood, it is "Home away from Home". We Thoroughly enjoyed our last visit. My wife and I monthly visit the Best Western in Lynnwood. It is our substitute for a short holiday in Hawaii or Palm Desert.

"Great hotel!"

5
21/05/2017

This is a great hotel, recently remodeled, great location, friendly staff, clean, comfy beds! Plenty of free parking, close to tons of shopping. Always my favorite hotel to stay at when visiting the area.

"Have been here many times. Good reliable place to stay"

3
20/05/2017

This hotel is nothing special but they don't disappoint either. Reception staff are pleasant and helpful, rooms are always clean and on the couple of occasions that something wasn't quite right it was fixed immediately. The hotel is showing its years though and it's time for some freshening up. Hallways and carpets are showing wear and tear. Missed the breakfast because I slept in but it's usually reliable if nothing fancy. Will stay here again in the future. Often has very good pricing compared to the nearby competition.

"Mother's Day get away"

5
16/05/2017

My friend and I have been coming to the BW Lynwood for many years for our Mother's Day weekend, the hotel is in a very convenient location for the stores and restaurants that we enjoy. We will continue to stay here as long as the price and service meets our needs

"Best Western Alderwood"

3
13/05/2017

Nice stay for an older hotel. Good parking for an oversized truck. Freeway friendly location. Freeway noise a bit of an issue. Room décor is Spartan. TVs are small. Hallways are a maze and difficult to navigate.

"Good Place to Stay while visiting Seattle"

4
12/05/2017

We had a very comfortable and accommodating stay at this Best Western hotel. The staff was very professional, the property was well kept and the location was excellent for all the attractions in and around the Seattle area.

"Nice place."

5
08/05/2017

Nice place. Front desk workers were very nice. Room was great. Breakfast was very well stocked, not to fancy, just a step up from a continental, but very adequate. My daughter loved it because they had donuts! I would definitely stay here again anytime.

"Filthy, smelly, disgusting!"

1
07/05/2017

I had to unplug a clock to plug in my CPAP machine and this is what was behind the nightstand. (See photo). I also called ahead so they would set aside a room with no air freshener and that didn't happen. My room was full of chemicals to cover up the must. Everything is SUPER OLD and worn out...time to update people! The breakfast was decent though.

"Needs Improvements"

3
02/05/2017

The refrigerator was very small with no freezer and the door wouldn't stay shut. The tv acted like a Very older one with snow and very poor reception with only a handful of Chanel's. Which most were bad reception. Internet was slow or would t work at times.

"going south"

4
28/04/2017

It was nice to stop here after a long days drive. It is not quit in Seattle, so I was able to avoid rush hour traffic. The hotel was very easy to find, close to the freeway, but far enough that there was no traffic noise. Upon arrival my room was upgraded.

"Lynnwood"

5
27/04/2017

Great location to everything Lynnwood offers. Good value for your money. Hot breakfast (tea,coffee,eggs,sausage,bacon,waffles) & cold breakfast (fresh fruit,yogurt,cereals,granola,juices) offered. Beds were comfy. (freshfruit,yogurt,cereal,granola,muffins,donuts,offered. Staff friendly & helpful.

"unity day 2017"

4
24/04/2017

Nice room to relax during one day NA event. GF and I both appreciated having some privacy and a peaceful setting to relax during a busy and chaotic all day event. It was close to out venue and worked well for our purposes.

"Not terrible but a couple issues"

3
23/04/2017

Check in was fast and the staff was very friendly. The room we stayed in was a studio king that we had booked online. The room was decently clean. The only issues that I saw was that the comforter had booger stains left which means it wasn't changed. The desk wasn't wiped down at all, there was mold on the curtain, but the other things I'm not listing were forgivable. We went out for the night and got back around 1:00am. We were able to get into the hotel with our cards but when we got to our room we couldn't get in with either of our cards. So I assumed they got demagnitized. We made our way to front desk and told him the room number we were in and when he went to check the system we weren't in there. Earlier that day when we checked in we parked near the back so the front desk lady moved us to a different room than where she originally had us which was great but she failed to put it in the system! So the night front desk guy had no idea because it was showing our room vacant. So he had to escort us to our room before he gave us our keys. He let us in and I forgave it. The biggest issue I have really is that we went to check out and were still asked what room number we were in because even the night front desk guy didn't change it! The stay was great though besides all that. Breakfast was awesome and the room was quiet and nicely decorated.

"very pleased with the BW Alderwood"

4
22/04/2017

Stayed for a couple of nights to get started on Christmas shopping in the area. The hotel was clean, room was spacious and had all amenities we needed. Staff were friendly and helpful. Breakfast was included, the cold items were good but the hot items could have been better quality.

"It is THE Best in Lynnwood"

5
21/04/2017

We have spent several restful weekends in this Best Western as our mini vacation getaway spot. Besides being convenient to the Alderwood Mall and other Lynwood shopping malls, the hotel is itself comfortable and quite affordable. Amenities include very good complementary breakfast every day and the deepest tubs we've ever seen (except those in the rooms in the Best Western in Edmonds), in which we have enjoyed lolling together (if you get my drift). The staff is very friendly and always ready to help, day or night.

"Good, but nothing stood out"

3
19/04/2017

We stayed here one night before wrapping up our Seattle trip. The room was large, but felt a little dated, and the bathroom area had a strange, smoky smell which may have been coming from the vents. Also, I recommend getting a room away from the road as I could hear even passenger cars drive by from our 4th floor room. Overall, it was a comfortable stay, but I would not go out of my way to stay here.

"Slightly disappointed"

3
18/04/2017

While our room was comfortable , what I was really looking forward to was enjoying the hot tub. I was assured when we checked in that it was open, but after a long hike around Meadowdale Beach , I wanted a relaxing sit in the hot tub. So that was quite the let down. I specifically researched hotels with hot tubs and pools before making my decision. So I felt like I didn't quite get what I paid for. Breakfast was satisfactory. I'm not a big breakfast person anyway , but I really enjoyed the bananas and the raspberry loaf that was onnthe buffet. Location is fantastic. Slide to Alderwood mall. Lots of restaurants around the area. Overall on OK stay.

"great place to stay"

4
17/04/2017

Location is very convenient to all amenities. Staff is excellent and breakfast is great. Check in and Check out service is fast and efficient. In summer time the pool area is clean and well maintained.

"A Surprise Upgrade made this 4 Stars! Great Stay!"

4
16/04/2017

I recently utilized Best Western's program where they will match your loyalty status at another hotel chain. I am typically a Hilton hotel brands traveler and have earned upgraded status there. However I haven't been able to get very good rates recently with them compared to the past so I started looking at other brands for this conference visit. Best Western had good rates and I saw that they will match loyalty levels so I gave it a try. The form was easy to fill out and submit - less than 24 hours later I was a Gold member with Best Western. I booked my reservation on the spot. I arrived in the evening on my first day and was told I was upgraded to a suite. Front desk was efficient and friendly. I went up to my room (#311) and was surprised at how roomy and bright it was. Nice furnishings. The first room you entered had a full bath with a separate vanity area, a sitting area with TV / Desk / Microwave and fridge. The second area (no door separation so not a separate room really) had a bed, bench, TV & Dresser, and and closet. The bedroom area also had a full bath with separate vanity as well. It was a really nice surprise. I slept very well - nice comfortable bed and quiet hotel overall. Breakfast was included and had hot items as well as cereals and waffles. Nice coffee bar area too. Checkout was a breeze and I was sad to leave my nice big room! Best Western may have gotten a new loyal customer! Already have visited another since this stay.

"Quiet & Clean"

5
14/04/2017

This Best Western Location , was very Quiet and Clean. Easy Access to the Freeway, Stores and Restaurants. The Staff was very polite and helpful. I will be staying at this location again for 5 more nights and I am looking forward to it..

"Quiet hotel"

4
10/04/2017

Stopped by here for a night while driving from Portland to Vancouver and was greeted by a friendly staff at the counter. Rooms are pretty spacious and clean, parking is free and breakfast is provided. So no complains for me at all! Restaurants across the road also made it convenient for meals.

"Good Value"

5
10/04/2017

It's be renovated so very nice. Beds were comfy. Breakfast on weekend was sufficient-waffles, eggs, sausages, breads, cereals, fruit, yougurt, coffee, tea, hot chocolate etc...very convenient location close to restaurants, shopping and highway. Friendly staff. We had no issues.

"Always Great"

5
06/04/2017

This location has always extended great hospitality. Very accomadating to its guests. Wish it had an indoor pool and spa for year around use. Liked the way the full remodel turn out and the showers instead of bathtubs.

"Average"

3
04/04/2017

The location is noisy if you happen to get a room on the street side. The staff were clueless of the amenities of the hotel and what was offered in the various rooms. The gal at front desk, tried to tell my in-laws that there was not a tub/shower combo anywhere in the hotel. That's odd, that is what our room had. The breakfast for the most part was pretty good, except the eggs were really watery and gross. The rooms were clean. Would probably not choose this particular hotel again.

"Good Place to stay for shopping or enroute"

4
02/04/2017

The hotel is clean, comfortable & quiet. Helpful staff. Short drive to good restaurants & very good shopping. Close to freeway. Easy access to freeway. We've stayed & other hotels in the area. All are equal, however, this is the easiest access to the freeway.

"Unprofessional unfriendly staff and noisey"

1
23/11/2016

Woke up to employees yelling in lobby at 1am, bed so hard I might as well have just slept on the floor, plasma tv had so many burnt images you couldn't even watch it - and not a single staff member asked how my stay was - and breakfast was disgusting

"Excellent Value"

5
12/11/2016

Spontaneous trip and booked this hotel for its price and location. Very impressed by the cleanliness of the room, good wifi, and nice breakfast. I liked the selection and quality. The make your own fresh waffles were a good touch. Definitely will stay here again on another short trip. Staff were also very courteous.

"Nice place to Stop"

4
06/11/2016

Very clean rooms, nice atmosphere and friendly staff. Not much room for big truck parking but they were helpful and got me in. And for those of you who get up and go early before breakfast they make a bag with some goodies in it to help get day started.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
David B, Thank you for completing the survey regarding your recent stay at our property. We are pleased to hear that you enjoyed our property and the staff, for your next stay you are welcome to use the back parking lot for your truck. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (425) 775-7600. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Regards, Yecxy Trejo

"Came through in an emergency"

5
05/11/2016

My car broke down in the Cascades and we limped into the nearest dealer. The team at Best Western Alderwood was caring and understanding. They were able to accommodate my fluctuating needs with equanimity. Great experience. The location was also good for walking (for someone without a vehicle).

"Great staff, great breakfast!"

5
02/11/2016

My husband and I stayed here so he could run the Seattle Spartan race in Snohomish. Great location, close enough to the city, but far enough to be away from the hustle. We arrived about an hour before check-in, and so our room wasn't ready. The staff was super friendly and was so great --they hurried and prepared a room for us while we hung out in the lobby. (Which I was incredibly grateful for since I am 8 months pregnant). They were also very accommodating and brought me an extra blanket that night when I asked! I LOVED the breakfast--like I said, I'm 8 months pregnant, so the waffles and hot chocolate hit the spot! Eggs, bacon, sausage, cereal, oatmeal, yogurt, bagels, toast as well. Great selection. Overall, incredibly impressed with what we got for the price. Thanks for the great stay!! When we come back to the Seattle area we will stay here again!

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Ameri C, Thank you for taking the time to review our property, I'm glad that our staff made this stay accommodating for you and congratulations by the way! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (425) 775-7600. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand Best Regards, Yecxy Trejo

"Halloween decorations in the restaurant..."

4
01/11/2016

This hotel is conveniently located close to Alderwood Mall and other shopping outlets. We have stayed there many times before and we would recommend this hotel as a great place to stay for good shopping without the hassles of being in downtown Seattle. We always are able to park our vehicle close to the entrance and we feel as though it is safe. On our latest visit it was nice to see the great Halloween decorations adorning the lobby and restaurant. The breakfast was good and as always the staff were pleasant and accommodating.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Sue779, Thank you for completing the survey regarding your recent stay at our property. I'm please to hear that you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best Regards, Yecxy Trejo

"A favourite place to stay"

5
29/10/2016

We visit the area about once a month and we would not choose any other accommodation. This suits all our needs and has very professional, attentive staff. We love the extra touches for the holidays in the the decor!

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Sharon H, Thank you for completing the survey regarding your recent stay at our property. We are glad that you enjoy our decorations and I will be sure to let our staff know that they are doing a great job! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Regards, Yecxy Trejo

"Outside sales Baxter Auto Parts"

5
27/10/2016

This is a wonderful place to stay! The team members do anything in their power to make you stay the best experience you can imagine! Can not say enough about this team. Love everyone of them! It's like home!

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Alderwoodfan, Thank you for taking the time to review our property, We are happy that you enjoy coming here and i will make sure to let our staff know that they are doing a great job! Best Regards, Yecxy Trejo

"Not a bad place to stay"

3
24/10/2016

There's nothing too exciting to report about this hotel. It's conveniently located off the interstate, which is nice. The breakfast wasn't bad, pretty normal. The room was fine. Again, nothing too exciting. This is a fine place to stay, not a bad price and good quality for your money.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Jafarmer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (425) 775-7600. Best Regards, Yecxy Trejo

"A most pleasant stay"

5
17/10/2016

We had a twofold reason to stay near Seattle. Downtown prices were very high. The comparative price for BW Alderwood was most favorable. We were attending our granddaughter's engagement party in Shoreline, and we also wished to escape the predicted wind storm approaching as our home is surrounded by tall trees. Our son was with us so we booked two rooms. The rooms were nice, the staff was outstanding, the breakfast was good and the overall experience was excellent

"Hotel recommendation for Lynnwood, WA"

5
17/10/2016

Great hotel to stay at - clean and updated and very central to shopping and the highway. We always choose this Best Western for our trip to Lynnwood and recommend it for friends, couples and families wishing for a comfortable, inexpensive and pleasant stay.

"excellent"

5
14/10/2016

I will always stay at Best Western if one is available wherever I travel to. The internet was fast, the food was good, the room was clean and the staff was pleasant. I would recommend this hotel to friends and family. Thank you.

"Average hotel - average price"

3
13/10/2016

We started out in a hotel downtown where the room was postage-stamp size. Moved to this Best Western and there was much more room, comfortable, average hotel room. Location was good - easy access to shopping and major highways.

"Good Breakfast/Loud Doors and Hallways"

3
07/10/2016

I was expecting a nicer room and hotel for a Best Western. The room smelled like smoke. Like it had once been a smoking room, been cleaned, but the odor still remains in the carpet and drapes. Small TV, and bare essentials. It was not cheap and I will not hurry back to any Best Western. The morning free breakfast though was very good.

"Out of State"

5
03/10/2016

Closest Best Western to Kenmore where our son lives. While staying there we shopped at the mall, Radio Shack and Office Max. Everything is very close. The breakfast, room and pool were all nice and clean. We will come back.

"Clean hotel with a bit of smoke smell"

3
26/09/2016

The room is clean, with a bit of smoke smell in the room. Window doesn't seems to be lockable. My room is right beside elevator, so is a bit noise. Close to highway and shopping. Breakfast is pretty good.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (425) 775-7600.

"Quality hotel for a good price"

5
24/09/2016

The Best Western Alderwood is an excellent option for a hotel close enough to downtown Seattle to make access easy, but far enough to make the price affordable. The amenities were nice, the room well appointed and the beds adequately comfortable (the only downside is the plastic mattress covers that crinkle if you roll over in the night). The breakfast is fabulous and the internet is very good. When staying here allow for increased travel times into the city during rush hour. I-5 travel can be a mess.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Chad H! We want to thank you for staying with us and writing a great review! I'm pleased to know that you enjoyed our breakfast selection as well as our high speed internet. We hope to see you on your next trip.

"running"

4
21/09/2016

I ran a half marathon with family in Carnation and stayed here because I have stayed here before and like the location and the staff. Their breakfast is not bad either. Rooms clean and neat and I like the firm mattress but next time I will bring my own pillow.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Jim M, Thank you for staying with us and I'm glad to know that you had a pleasant stay, We hope to see you here on your next stay!

"Survey"

5
18/09/2016

Good place to stay at, near everything in walking distance. With staff that cares for the guests, and with all the amenities you need for your everyday life to be normal. Recommended for all kinds of traveling.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Ornelesm, Thank you for taking the time to review our property. I'm happy to hear that you enjoyed your stay we hope to see you on your next stay! Best Regards, Yecxy T.

"Perfect stay for a conference"

5
16/09/2016

After a change in circumstances and plans, we needed to find a new hotel to stay for a conference at 9pm the night of arrival. Ivonn at the front desk did a great job accommodating us last minute. She was able to help me with my Best Western Rewards account and helped iron out some details. You will find this to be a great, clean room with comfortable bed. The outdoor spa was closed--we didn't care but you might. The Lynnwood conference center is next door. They had a comprehensive breakfast that many people seemed to enjoy. If you have food allergies, the breakfast may not work for you. All around great experience and I would recommend staying here.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Mbamom2, Thank you for such a great review. I'm pleased to know that you had a great stay we hope to see you on your next stay with us! Best Regards, Yecxy T.

"Nice Hotel"

5
06/09/2016

My husband and I spent 2 nights last week; the room was really nice and clean, the breakfast was really good with many options (scramble eggs, sausage, waffles, fruits, fruit salad, yogurt, etc) and the staff was nice. Next time we visit this area will stay here.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Ginacola, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Nice, quiet stay with minor inconveniences"

4
06/09/2016

The room was quiet, with a (broken) jacuzzi that I did not request, but tried to use anyway. Internet was giving me about 1.2Mb/s (i.e., sloooow). Breakfast was overcrowded and the scrambled eggs were drowning, but everything else was fine.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear GTIup, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at (425) 775-7600. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

"Poor Quality"

1
06/09/2016

Front desk staff was not helpful. I called three times and was put on hold for at least 5 minutes each time I called. When I did finally get through I was told that I would be given certain information that was crucial for check in and I never received that information.

"Great Place, But no Pets"

5
04/09/2016

Had to stop for the night after driving from Butte MT. My cat and I were moving from Arkansas to Bellingham and this was our last hotel for the whole 4 day trip. Overall the place is nice, and clean as many of the Best Westerns are. When I checked in I was surprised that they didn't allow pets, as the other BWs I stayed at on this trip didn't have this policy. Its not a deal-breaker, and certainly doesn't mar the quality of the hotel, but I did have an anxious night as my cat had to sleep in the car. I had provided every comfort I could for her, and the gentleman at check in was very nice in making sure my room was close enough to the door so I could easily check on her, but it still was a bit concerning. Still, the breakfast is good, the beds are comfortable, and the staff are great! If you don't have a pet, you can be sure of a good stay.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear janice_ebeling, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We do hope you will come back and see us again soon. I would like to discuss this review with you please contact me at (425) 775-7600. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

"Bad Luck Brian Hotel"

1
28/08/2016

Business trip. After a 12 hours flight I thought it was a joke... I was wrong... first, my latina friend at front desk said "I am sorry, I know you have a reservation but I do not have your room, everything is sold out"... After struggling she said "well, I do have a room, but this is only for emergency cases"... what is an emergency then? why cannot you give me that room?... "I cannot give you that room because what if somebody else come in the middle of the night asking for a room, I would not have a room because you would be in there"... Really? Finally I had to share my "emergency" room with my peer in a business trip... that was really really awkward... I will appear at American Horror Story... :(

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Carlos R, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (425) 775-7600.

"Another great stay"

4
27/08/2016

We stayed at this hotel 2 years ago and needed a good place to stay again this year. Why look for something else when you know the place is good. So I booked this hotel again, but this year 2 rooms because our party was bigger. For one room we got an upgrade for one of the rooms and got a jacuzzi in our room. Wow.... awesome The hot-tub can't be used after 10 p.m. of course, no problem. But the second night we got a phone-cal from the frontdesk because we were jumping? Weird, so next morning we asked at the frontdesk what the problem was. There was nothing mentioned and they didn't know or could find anything. Probably guest in another room pretetend to be the frontdesk. My advice to everybody, ask the frontdesk when this happens to you. All I can say more, great stay at a great hotel.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear CarlieBrouwer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"It was pretty nice the first stay"

3
23/08/2016

We've stayed here three times . It was nice the first two times, this time the room was in a convoluted hallway. Didn't care for it so much. Not bad overall tho. Mostly best Western hotels are great. The attraction Boeings Flight was why we came again.

"Just What I Wanted"

5
22/08/2016

There were 7 of us using the suite and it was just want I had requested. Rooms and bathrooms clean. The breakfast facilities were large and breakfast good. We stayed here multifple times. The hotel is close to a large mall, theater, and other shops.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Thank you Geraldine S for this positive review, I'm so happy that your stay was great and most of all I'm happy that you enjoyed the breakfast selection. We hope to see you soon!

"worst hotel stay ever"

1
21/08/2016

My kids and I stayed for one night after going to a Mariners game. The room itself was fine, however we got to sleep late and were looking forward to a nice sleep in the next day. At about 6:30am I was jolted awake by a loud bang that shook the room. The bang continued to happen about every minute or less. I finally got up and looked out the window and realized our room was right above the door that goes out to the pool deck and people eating breakfast were going in and out. The door doesn't have a stopper so it bangs very loudly. This eventually woke up my son, and that is how our day began. We went down for breakfast and I told the front desk, she was sorry and gave me an upgrade coupon for my next stay....ummmm no thank you. We returned to our room and decided to check out early because were were tired of listening to the constant banging. My kids couldn't even watch TV in peace. This is what we got for $234 Canadian!!! The rest of my day was ruined as I was too tired to do anything. Also, the sheets were not on the beds well so they easily untucked and we ended up sleeping on plastic mattress covers. Never again!

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Mariebalchen, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (425) 775-7600.

"Sleepless near Seattle"

1
18/08/2016

This Hotel sucked. I am a long time Best western customer and this was the very worst hotel I have been in in years. Staff was rude, front desk clerk actually rolled her eyes at me when I asked for extra pillows, although they would not had been extra, just what should have been in our room. Room was dirty and uncomfortable. Air conditioner sounded like a freight train.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Walter F, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at (425) 775-7600.

"Very convenient to I-5 & Convention Ctr."

5
18/08/2016

We had a King-size bed in a suite and more room than needed for two people. Breakfast was very good; eggs, sausage, waffles and more. Staff was excellent, very courteous and most helpful. Located next to Lynnwood Convention Center, shops and restaurants. Very close to Washington State Ferries and to I-405 Freeway. A good choice.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Thank you Marilyn H, It's really good to hear that our team was helpful and that our breakfast selection was very good. Thank you so much for staying with us and we hope to see you soon!

"trip"

5
17/08/2016

We had a great stay. It is always nice to stay at this Best Western. We love the breakfast with all its variety. the beds were comfortable and the rooms are clean. The hallways can be rather hard to navigate when you first get to the hotel but figured it out by second day. Delelict car on south side of parking lot was there when we stayed in May.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Bernie B, Thank you so much for your feedback it is much appreciated. I'm happy that you enjoyed your stay and liked the breakfast selection. We hope to see you on your next trip!

"Too expensive "

3
16/08/2016

The staff at the hotel is very friendly, and provided exceptional customer service. As far as the facility itself it was disappointing. The pool was very very small, and the hot tub was merely Luke warm. The rooms felt as though they did a minor face lift in attempt to make the rooms appear more updated, but still had a feel of being old and outdated. The breakfast was good. I guess I would have been satisfied if it would have been $120 a night but paying $200 a night I would have expected much higher quality in comparison to the other hotels I've been in.

"Good location"

4
14/08/2016

This hotel is close to shopping areas, restaurants , convention center and freeway. The rooms were clean. The staff was average. The breakfast was average. The parking lot was too small. We would stay here again due to location.

"Good place to stay, good choice of places to eat, a little away from downtown"

4
13/08/2016

Rooms are clean, spacious and well kept. The staff is friendly, courteous and responsive. Breakfast is standard fare, tends to get crowded at times. Neighborhood offers a good choice of places to eat. Distance wise a little away from downtown.

"great hotel"

5
11/08/2016

A good hotel to stay if visiting Seattle. Its about a 15-20 minutes drive away depending on traffic. Full breakfast is included which makes this a great value for families. Hotel property was always clean, and staff very courteous. Will stay here again if visiting Seattle again.

"Perfect Stay for the week!"

5
11/08/2016

We stayed for 6 nights on an extended vacation - the location off the interstate was excellent. Many restaurants nearby. The room was thoroughly cleaned and "smelled" fresh each day. The breakfast was as good as many Marriott properties I have stayed and (and spent a lot more) - The strong point was the staff, each one over 6 days was excellent - that typically does not happen, training and hiring the right people is a priority and shows! Stay here you won't be disappointed.

"Highly Recommend this Hotel"

5
05/08/2016

Stayed at Best Western Alderwood August 2015 prior to taking a cruise to Alaska. Found it to be one of the better Best Western properties we have stayed at over the years so it was a "no-brainer" to once again book a stay at this property during our trip to Seattle area late July-early August 2016. We were not disappointed with our decision. Rooms are spacious, clean, and well-appointed. Staff is friendly and responsive to guest's needs. Breakfast selection is excellent (though the seating area is somewhat smaller than needed on weekends - outdoor seating is available weather permitting - not a major problem but a minor inconvenience). Would not hesitate to recommend this hotel to friends and relatives - plan to stay here agaio on future stays in the Seattle area.

"Best Western Alderwood"

4
03/08/2016

Conveniently located about 20 miles north of Seattle in Lynwood WA. Good freeway access. Near many restaurants and Alderwood Parkway mall. Rooms are very clean with modern decor. Very quiet and comfortable.

"Best Hotel"

5
01/08/2016

This is one of the best places I have stayed at. I really enjoy staying there and the front desk people make you feel so warm and welcome. I really enjoy that as a platinum member they take the time to talk and make you feel so welcome. The rooms are always clean and comfortable.

"Ok but,"

2
31/07/2016

Check in was OK but when we got to the room, it was not ready. We left our bags in the room and went shopping. When we returned our bags weren't in our room but the room was made up. Maid explained that the Jacuzzi had flooded that room and we needed to go back to the desk to get a room reassignment. In the second room we located our luggage but everything was wet. Air conditioner sounded like a jack hammer all night. The mattress was wrapped in plastic and there was no mattress cover so the fitted sheet kept coming off leaving us to sleep on the plastic. Breakfast was fine. Upon checkout the front desk associate apologized and gave us an upgrade certificate for our next visit at this hotel.

"Revisit after 10 yrs!"

3
30/07/2016

We had been here as a regular customer 10 yrs ago and this time around we decided to revisit this location, we are pleasantly surprised by the updated renovation and also the bright and well appointed room! Now that we know we will be back to stay more as we really enjoy the area with all the shoppings and restaurants! Good job guys!!

"Great Room in an Okay Location"

4
30/07/2016

Finding a hotel in Seattle in the summer is crazy! And expensive! This freeway close hotel caters to business travelers and is reasonably priced and makes a great jumping off place for the beach town down the road, Edmonds, and the ferries that department from there. We got a top floor room with a 16 foot vaulted ceiling that was quiet, comfy, and suite-like with a kitchen and other amenities. Really good breakfast, too.

"Mixed review"

4
29/07/2016

The room was pleasant, the breakfast quite good. The employees were pleasant. On the other hand, the shower had no water pressure, the pillows were hard as rocks and getting the luggage print out for the airline impossible since nobody posted that the printer wasn't working. The bright side of that is that the front desk clerk worked very hard to get everything straightened out.

"Exceptional Experience"

5
29/07/2016

We enjoyed our stay very much and had outstanding service. We are military and were able to have an upgraded room due to that. We greatly appreciated the acknowledgement that is given to the military and will use you for that reason!

"Best Western Alderwood"

5
25/07/2016

The amenities are excellent; the location very good for tourist destinations such as Boeing factory tour and the ferry to Whidbey Island. We returned to Alderwood at the end of our stay in the area because of easy access to I-5 and shopping so close to the hotel. We would come back again for sure.

"Good, reliable Best Western stay..."

4
24/07/2016

We have no problems staying at a Best Western - they have all been reliably clean, efficient staff and safe. Complimentary breakfasts have been a nice touch - bonus with free parking. Location is just off the highway and easy access to Alderwood Mall which was a lovely find to shop and have dinner nearby. This BW is no exception - although we did have a jacuzzi tub in the room. Clean, free WiFi, perfectly adequate for a short stay. Coffee maker, desk and chair - comfortable bed. There was an outdoor pool and hot tub but we did not use either. Though exceptionally busy, breakfast items were replenished efficiently. No frills - just Best Western reliability!

"Budget Stay"

4
23/07/2016

Room appeared to be clean and the stay there was quiet even though we had several bus loads of girl soccer players. Lots of small children in the pool and they tracked water EVERYWHERE. Breakfast was plentiful for a free one! Another negative was that the room key kept having to be replaced. The desk clerk told me and at least 6 others that we all most have had our keys next to our phones. Perhaps it was a problem with their system since I know for sure I didn't have mine by my phone (I wasn't carrying one). I'd stay there again if there was nothing better. It is very close to great shopping and restaurants.

"Gold Crown members take heed"

4
23/07/2016

Property is typical BW. Nice location on Seattle north end. Good free breakfast. Room somewhat smaller than other BW's I've been to. Upon check-in, I was told my GOLD CROWN membership would not be credited with stay-points because I had booked through EXPEDIA. Was shocked! Later I found out why by discussing with on-duty manager (desk staff did not know). Manager told me I would have gotten about same rate by calling motel directly.

"Clean & Quiet"

5
21/07/2016

Very Clean Hotel it sparkled and the room was so nice and clean the bed was so nice and comfortable and no noise at night no traffic or loud car and truck noise just quiet staff was so nice we really enjoyed this hotel

"Messed up reservation, not the cleanest/nicest BW, but staff was friendly"

3
19/07/2016

Our arrival started with the hotel having our reservation wrong, despite my printed confirmation for 2 Queen Beds, they were showing 1 King. Another person in the lobby seemed to be having similar issues. I'm easy going, so after an explanation that I was traveling with family, they offered us a King Suite with a pull out. I was fine with that as my sole goal was to find a place to sleep for the night. Upon entry into that room we immediately noticed a musty, smokey gross smell. Enough that my whole family pointed it out. We told the staff and they apologized, offering us another room with 1 King and a roller bed. This one had no noticeable smells. This takes me to the overall feel of the Hotel, which I'd give 2 stars. It looked older and felt more dated than other Best Westerns I've visited. Bathrooms looked upgraded with granite, etc, but are small. I would give the staff 4 stars though, as it sounded like the room mess up wasn't they're direct doing and was more caused by management or sales. Maybe not, but they seemed genuinely frustrated themselves that my reservation was wrong and made attempts as best they could to accommodate. Overall, a 3 star experience. Not someplace I'd look to stay again unless location was key, as it's smack dab the in Lynnwood/Alderwood Mall area.

"I Highly Recommend This Hotel"

5
18/07/2016

Customer service was excellent. The rooms and hotel in general were clean and inviting; the beds were comfortable. The internet WiFi signal was excellent with no interruptions. The breakfast was great. Free coffee was made available most of the day.

"Very noisy."

2
17/07/2016

Very noisy room. There is noise just from guests normal walking in the room above, and from the street. This really affects the quality of your sleep. The noise when other rooms use the Jacuzzi is overwhelming. Breakfast is basic. Very basic. The breakfast area is too small, and soon gets very crowded. The hotels do not respect your special request at all, even if you make your reservation 6 month in advance. A weird (the sewer?) smell in the room last for all 4 days, but I assume that the room was approved by the cleaning staff prior to my arrival. Would I stay at this hotel again? Never.

"Never again"

3
04/07/2016

Don't try to use a Best Western gift card if you are a woman at this hotel! It required my husband to go down and discuss this with the front desk for approval. Breakfast was great. Room was clean. Very heavy room door, difficult for us to open.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Susan S. Thank you for taking the time to write a review about your stay, I am glad that you enjoyed your room and the breakfast selection. However I'm sorry that you had a hard time with the travel card, for the future you can always hand it to the front desk agent at check in or check out but please do keep in mind that if a reservation is prepaid we can't redeem the travel card for your stay. I hope to see you here next time! Best Regards, Yecxy Trejo

"Stayed here while visiting family."

4
04/07/2016

Very friendly staff and very clean room. Has an outdoor pool which I enjoyed. I stayed in a suite which was great. The outdoor pool was an enjoyable asset. The outside seating area was very comfortable. This is a quiet hotel even though it's close to freeway.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear CarlaC4, Thank you for taking the time to write a review, I'm glad to know that everything has met your standards. I hope to see you on your next trip!

"Leisure in Lynnwood"

4
03/07/2016

Very good to excellent service & amenities. Rooms were well kept and quiet. Beds were comfortable. Breakfast was a bit better than typical motel fare. Convenient access to shopping w/o having to go into Seattle. However, the drive into Seattle was tolerable when not dealing with commute traffic (which was only true after about 9:30 AM and before about 15:30).

Yecxy T, Front Office Manager at BEST WESTERN Alderwood, responded to this review
Thank you for taking the time to review the property, I am happy to hear that you had a pleasant stay with us and we hope to see you on your next trip enjoy your summer. Best regards,

"sports road trip"

4
01/07/2016

Warm, friendly staff. Service was great. Clean, large room w/all the comforts of home. We would definitely stay there again. Breakfast was good, but could be improved on. The bacon was tasteless and quite fatty. The eggs were good, and the atmosphere in the cafeteria area was bright and welcoming.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dear Cornel S, Thank you for your kind review, In behalf of our staff I want to thank you for staying with us and we hope to see you soon, Enjoy your summer! Best Regards, Yecxy Trejo

"Lacrosse tournament"

3
27/06/2016

Overall our stay was acceptable. I thought the number of reward points I was charged for one night was too much for the quality of this location. The décor was average but the bed was unsatisfactory. It rolled me to the center all night and left me with low back pain and a sore neck. On a good note...the staff was very friendly and welcoming and breakfast was better than most.

"Good Location, Clean room"

3
24/06/2016

Rooms are nice and clean, could definitely use some updating in hallways, etc. Does feel a bit "old" in areas. Breakfast is fine, but the area to eat your breakfast is really small for such a large hotel, just a bit of change and it could work nicely. Hard with a family to find seating to eat breakfast.. Employees helpful so that is a plus!!

"Clean and professionally kept"

4
24/06/2016

My stay was best described as "uneventful." That comes about by a lot of hard work behind the scenes by caring and professional staff that make it LOOK effortless. I'll be back the next time I have business on the North end of Seattle.

"Excellent for the Price"

4
24/06/2016

The hotel is just a short drive from the mall, which is a great visit in itself. Besides the usual "mall" stores, there are enough upscale ones tucked in to refresh the experience. The outside of the hotel could use some refurbishing, and the reception area isn't anything to write home about, but it's clean and the staff is extremely helpful and among the nicest we've met in our many back and forth trips across the U.S. The rooms are very clean with Fridge, microwave, internet and coffee. The bathroom was very small (tiny) and could used a little cosmetic attention, but they were clean and the rooms were well-appointed and beds very comfortable. I didn't use any of the amenities, like pool or gym----if they have one. We were only there for a quick stop. The breakfast had fresh melon/fruit mix and cheesy scrambled eggs :), my favorite, as well as waffles, sausages, variety of cereals and fresh fruit to grab and go. The hotel was bustling when we were there and the food was well-stocked with plenty for all. I went back and forth between a very good and excellent rating. On the pro side excellent customer service and cleanliness of the rooms; but on the con side the small bathrooms with their age showing, I can't accurately report on the amenities, as well as the outside lacking curb appeal,and the tight location/parking of the hotel itself, I left the rating at "very good". But we will choose to stay at this hotel again; definitely.

"Best Western Stay"

2
23/06/2016

Hotel is old, needs to be re-habbed. Carpets in the rooms appears to have been replaced, not so in the hallways. Sent a lot of times in hotels, this one is definately at the bottom of the list. Although only for one night, it was okay for that short timeframe

"Great Beds !!"

4
22/06/2016

Good & convenient location for the Lynwood Area, free Breakfast is okay, but hey, it's free !! Make your own Waffles, yogurt, good Coffee !! .... best of all, I loved the Bed !! Clean feeling sheets & pillow cases, & comforters ... Lots of pillows & good/firm mattresses!! Good Sleep !! Loved it !!

"Tired"

3
18/06/2016

Even though the staff is quite excellent, the building and accompanying amenities are quite old and out of date. Everyone does the best they can to make your stay pleasant (including the elderly lady that attends to the breakfast persons). However, this hotel would not be a place to stay for other than a place to lay down. Wish we wouldn't have spent the points for the stay and paid cash. We could have used the points on one of the upscale Best Westerns. One of the best we've ever stayed at is in Sooke, B.C., Canada. Wow! It's hard to believe it's a Best Western. Thank you to Michele for her kind ways at the front desk!

"good place to stay"

4
14/06/2016

just a 20 minute or less drive from airport or city, very nice employees and good breakfast, close to large mall and not that far from space needle and pike place market.. the bed was very comfortable and the cleanliness of the hotel was very good

"Great place to stay"

5
06/06/2016

Have stayed here multiple times for several years. It is a well kept facility and great staff. Good location to get to all of the surrounding cities. Easy access to freeways and lots of food services close by restaurants, shopping.

"Okay for a night"

3
04/06/2016

The hotel itself is pretty good, clean and welcoming. The problem is the uncomfortable mattress and the very very noisy air conditioning. We did not sleep too well. The location of the hotel is close to shopping and there are restaurants within walking distance.

"Great Stay"

5
04/06/2016

This was a nice clean place, with several good eateries very close by. Very friendly, helpful staff, all with big smiles. My room was nice, elevator fast and lots of parking close to your room! Nice outdoor pool with seating area. Close to mall, I will definitely stay there again. A nicer BestWestern at a good price for the value

"reasonably good breakfast, bed comfortable"

4
02/06/2016

front office tried to be helpful and friendly a/c unit a little noisy nice to have amenities, ,ie. microwave, fridge, coffee maker, clothes iron, hair dryer has a room pricing strategy upon internet booking that could be more favorable to public room pricing strategy

"Nice facility"

4
31/05/2016

We were exhausted when we arrived late on a Saturday, but the parking was easy and it didn't take very long to get our room. Bed was comfortable and it was easy to get the room dark. Bathroom on the small side, but workable. Really enjoyed the breakfast options the next morning before departing - a mix of standard continental fare, hot items, and a good selection of juices and strong coffee. Staff were friendly and helpful. All in all, I wish we'd had the chance to stay more than just one night.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello DoctorNo303, Thank you for completing the survey regarding your recent stay at our property. We certainly look forward to welcoming you back the next time your travels bring you to the Lynnwood area. Best Regard, Yecxy Trejo

"Much better than expected"

5
31/05/2016

I was able to snag a room at a good deal, about $90, and was extremely surprised at how nice it was compared to the price. I just spent one night there while I was visiting a friend, and really only cared about the cost. However, I thought everything was very clean, good location right by the on ramp, and the beds were comfortable. The staff was super friendly, too.

"Quiet hotel"

4
30/05/2016

Quiet hotel room considering the hotel was full. Comfy beds. Clean rooms and great breakfast except for the bad coffee. The night clerk at the front desk was excellent, very great customer service from Daniel.

"You are home here"

5
28/05/2016

We were nicely surprised by the quality of the room we were put in. We enjoyed the room and bed very much. Their breakfast was great and fresh. e only stayed the one night but we slept so well the bed was of good quality. The staff is helpful and caring. It was our first vacation in a year so it was so nice to be able to relax and rest

"Older Building That is Very Noisy"

3
27/05/2016

I think at this place, you get what you pay for. The nightly rate was around a hundred bucks, and that's pretty fair for what you get. This place is an older, wood-frame building, so yes, the floors creak and the walls are thin - and the pipes are old and loud. I am a diamond member, and still didn't manage to get an upgraded room, nor did I get a room on the top floor (the 4th floor) even though I arrived early enough. We were are on the 3rd floor and had heard the 'creak, creak, creak' of someone above us walking around, moving in their bed, going to the bathroom - you name it - we heard it all. The beds were all noisy - which sounds strange, but the mattresses were covered in plastic, so each time you moved, it could be heard from across the room! There are mattress covers that aren't made of plastic out there! This is just cheap and uncomfortable! I did like the location of this hotel and the breakfast was your typical BW breakfast. There was plenty of free parking outside and the lot was well-lit at night and seemed safe. I must say that I was appalled at how rude one of the staff members was (I believe he was the night manager). We got back to the hotel around 11pm and wanted a nice cup of tea. The hot water in the lobby had been sitting there for a while and was cold. We asked if they could replace it. We got some reluctant help, along with a death stare and some sighing. Really? It's that hard to get a new container of hot water from the kitchen? Sorry for interrupting your internet surfing in the office! Thankfully the staff upon check-in were very nice, so this was obviously a bad apple in the bunch. I would not stay here again. There are some better options in the area that are much more comfortable and quiet - especially the Embassy Suites across the street from the mall.

"excellent"

4
24/05/2016

excellent room excellent people excellent place excellent food in breakfast excellent neighbor excellent manager excellent swimming pool excellent equipment in workout I will recommend to others so that they can book at this hotel it is a quite place most that I like very near to the church

"Not bad for one night!!! Good for the price"

4
23/05/2016

Wonderful breakfast!!! Great customer service at front desk and breakfast bar. Nice TV. Kitchenette and bedroom/bathroom were huge. Nice surprise, since we didn't request a suite sized option :) Could have been cleaner, though. We found a dirty fork in the kitchen cabinets. Sheets/bedding old and rough to the touch. Towels also old and rough like sandpaper. Curtains and AC vents were a bit dusty. Walls and ceiling/floors paper thin. Every step by the people above us sounded like elephants running. Afraid the ceiling would cave in on us. Pipes made noise throughout the night. So not the quietest place (just an older building), but seemed like rooms had been recently painted and redecorated. Just needed new sheets and towels for that final touch. Overall, not a bad deal for under $90. Way better than the other budget hotels in town. Good value and very nice people working here. Made us feel valued and cared for :) Would stay again, maybe on the top floor next time to avoid noise. Close to Seattle, WA. Overall nice quality and comfortable place for one night.

"Pretty Good "

4
23/05/2016

I arrived without a reservation and received a rate cheaper than online. The desk clerk was very hospitable and everything went smoothly. The room was clean. Toiletries are average. One thing that annoys me in most hotels is that the door to the room slams behind you so you know who is going in and out unless they are careful in closing the door. They had the same problem here. So it can be noisy. The bed was quite comfortable. Breakfast was very good and they use real plates and silverware and have a wide selection of items that are refilled quickly.

"Some excellent staff and good facilities "

4
23/05/2016

not all the staff are on the same level but the lady who negotiated me a late check out had a great customer orientation and was very switched on. Great to be able to do laundry for no cost other than the soap powder. When I compare this hotel with others of similar price level on a recent tour , this wins by a mile ! Well done guys !

"Unfriendly Staff but Great Breakfast"

2
23/05/2016

Check in staff and overall staff were so unfriendly and unwelcome. Staff kept answering phone call and talked into her walkie talkie while helping me and made my check in excruciatingly long. Manner really should be taught or move these people to housekeeping or something. Breakfast was super - the most extensive selections and great tasting. Location is convenient, right next to a convention center. Room was nicely decorated but smelly and I can smell smoke (I'm allergic to smoke so I couldn't breath). Ventilation was poor. All in all -- if you don't care about the quality of service, this hotel is for you.

"Bad Experience, But Was Resolved"

4
15/05/2016

Had a very bad experience regarding security of our room being compromised. Property Management showed great concern. That night was 'comped". We did go ahead and stay 2 more nights there at a greatly reduced rate, compliments of management. No other problems. Breakfast was good every morning. Rooms were comfortable. About a 20-25 min drive into downtown Seattle. Front desk staff very nice.

"Great Stay at a Wonderful Hotel"

5
04/05/2016

This hotel is a great value and is very well maintained. We received an upgrade due to being a BW Diamond member and our room was well appointed. It was nice to have a partial kitchenette with a wash sink, small refrigerator, microwave and coffee maker. There was also a few dishes and utensils. The only minor negative is that they have a large flat screen TV but only provide analog reception, which was not sized to the TV. All hotels that have a flat screen TV should provide high definition (HD) reception. The breakfast was more than adequate with most breakfast items.

"Right place and right time"

4
28/04/2016

I was working an auction at the Lynnwood Convention Center and the BW is a great place for changing clothes. I did spend the night rather than driving home and enjoyed a lovely waffle breakfast. One of my volunteers was able to walk over to the room because it is THAT close.

"good location"

4
16/04/2016

next to lynnwood convention center is perfect location. everything about this best western is wonderful just don't get a room facing the street. i could hear every vehicle that drove by all night long and its a busy intersection.

"Great family-friendly hotel in N Washington!"

5
13/04/2016

This Best Western hotel has been very well refurbished, feels brand new almost! Room was comfortable and great for value, bathroom although not spacious is clearly new and modern. Excellent presentation of lobby and common areas, very spacious! Free breakfast and laundry facilities were a bonus. Just a short drive to the Alderwood Mall which has pretty much everything. Overall an excellent choice for anyone hitting up north especially for Edmonds, Mukilteo, Everett areas. Plenty of good coffee kiosks all around!

"Good value"

4
09/04/2016

Hotels in the Seattle Tacoma area can be expensive; some even charge extra for parking. Best Western Alderwood had a different name when we stayed there many years ago. It is close to the freeway and convenient to restaurants and shopping so we stayed there the night before Emerald City Comicon. An older remodelled property, the bathroom was small, but the overall room was good and the price was reasonable. Breakfast was all right, too. For those watching calories, there were scrambled eggs in addition to the usual high carb foods. I forgot to look for yoghurt. The front desk staff were cheerful and helpful. I did find my bed to be a little hard.

"Good Experience at Best Western Lynnwood, WA"

5
08/04/2016

The staff was very pleasant on the phone and at check in and check out. The rooms were updated and clean. The hotel is very convenient to nearby shopping and restaurants. I would definitely recommend this hotel. It is also located off the busy road in a quiet area.

"Nice palce to stay"

5
04/04/2016

Nice relaxing stay , comfortable bed, quiet hotel Room was somewhat small but did not detract from the stay. Very good breakfast Good location, plenty of places to go out and eat, near the interstate.

Yecxy T, Director of Sales at BEST WESTERN Alderwood, responded to this review
Thank you for taking the time to write a review, we are very happy to hear that you had a pleasant stay with us. We hope to see you next time!

"NOT SO High-Internet Speed"

3
04/04/2016

Internet use was frustrating at best. Several times the speed was very lagging and often stopped. These days slow internet speed is miserable but rarely discovered; however, Best Western in Lynnwood can take you back to the 1990's type speeds. Dial-up speeds may have been slightly slower.

"Clean"

4
02/04/2016

We are a family of 4 who stayed in a 1 bedroom suite. From the outside I was worried because it looks dated and plain. However it was quite clean and comfortable. Hubby and I had a comfortable bed with a separate bathroom. The kids stayed on the queen sized pull-out couch in the living room. My son found it to be pretty good. My daughter found the mattress to be very thin and uncomfortable. She could feel the bars and supports underneath. The blanket was also very thin and insufficient. The continental breakfast was average. We had the conversation with the kids about sticking to the "safe" items (i.e.- yogurt, toast, cereal). The eggs tasted like they were powdered. The service was quite good.

"shower doesn't work, beds & pillows terrible!"

2
25/03/2016

there is no way to set the water temperature for shower, it's either too hot or cold, show head is old, worst part is the bedding, beds and pillows are terrible, we are all having terrible sleep that night..though the breakfast selection and freshness is great, it eventually helps

"Beds terrible"

2
17/03/2016

Beds terrible, unless you like sleeping on a rubber sheet!!! No mattress pad between sheet and rubber sheet with wrinkles in the hard cold rubber sheet... feels like you are laying on a shower curtain.

"Unfortunate"

2
16/03/2016

My family & I stayed at a Best Western in Vancouver (WA) and had a great stay so we were looking forward to our stay at this location. When we arrived it was very busy and the front desk person seemed a bit flustered, or rather annoyed. When it was our turn, my husband asked if it was usually like this? The employees response was, "this sucks." So, that was nice. Later, as we made two trips to our car to gather belongings, we noticed another couple waiting there for quite a while with no one helping them. We joked (amongst ourselves) that he must have quit. Horrible, I know, but this is what our first impressions were. When we settled in our room, we noticed the toilet took about 20 or so minutes to fill up. The drawers on our dresser kept opening & sliding out on their own. We did put in a maintenance request for the toilet but it was never fixed. My husband said all it needed was a float valve and was an easy fix which he found frustrating. Finally, the coffee was very weak. A disappointment in a hotel with such good coffee around. Overall, this was our 4th hotel on our PNW trip and the only one we wouldn't stay at again. Here's the positive - room was clean so thank you housekeeping!

"The Price is right..."

3
14/03/2016

You can't beat the location if you have a conference at the Lynnwood Convention Center. This hotel has all of your basic needs. The shower water temperature is a little messed up==your choice is either scalding or freezing.

"nice property. good price for seniors."

4
09/03/2016

Nice property. Good price for seniors. Located near convention center. Large room with king bed, Bed very comfortable. We stay here when visiting relatives nearby. Breakfast is sufficient. Very clean and relatively well maintained. Only problem was low hot water pressure.

"A great place to stay."

5
06/03/2016

This hotel is very convenient to many amenities; Alderwood Mall, the Convention Center, Theatres, Restaurants and many other shopping areas. The rooms are large with very comfortable beds with good quality linens. The breakfast has a large selection of hot and cold items. Easy access from I-5.

"Great Sleep"

4
01/03/2016

Loved the bed. Slept so good. Awoke refreshed. Check in was easy. Check out was equally easy. Staff was very friendly. Breakfast area was clean. Breakfast was average hotel buffet but eggs were fresh and replaced often.

"very clean"

5
25/02/2016

this hotel is very very clean...and calm location and very nice access from Freeway and local street,and big mall near(alderwood mall and asiana market too)....i always refer to my friend from other state this hotel.

"Convenient to freeway, nice place."

3
16/02/2016

We have stayed here many times. Not luxury, but very nice motel, well maintained, good breakfast, easy access to/from I-5 freeway. We like the closeness to Alderwood Mall as well as the easy driving distance to Seattle. Much more reasonable than staying in Seattle.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Q5587Shpaul! Thank you for taking a moment to review our property, your feedback is appreciated throughout the hotel. We hope to see you during your next trip to Seattle!

"Good bang for the buck!"

4
16/02/2016

Lovely staff, clean updated rooms and handy hot breakfast included, close to Seattle, but at a much more reasonable price point. Good location and perceived level of safety. Jordan at the front desk is a joy, and would go to almost any hotel that she was working at, with comparable cleanliness and proximity to our travels. You are the best....thanks for the valentine gifts! Rooms good, but water temp not as hot as would like, have had issue before. Overall good stay and well worth the asking price, recommended!

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Glenda! Thank you so much for your kind review and recognizing our staff member, we are so glad you enjoyed your Valentines Day bag! We look forward to seeing you on your next visit!

"Nice place to stay"

5
02/02/2016

The staff was great, room was clean and breakfast was nice. We were there due to a problem in our home. We were not able to stay at our house, 5 blocks from hotel. It ended up being a good thing so we know what a nice place it is for friends coming to visit us.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
Hello Howard, Thank you so much for the great review, we look forward to welcoming your future guests!

"Great bed and filling breakfast"

4
19/01/2016

Nice, clean rooms with 2 very comfortable queen beds and lots of pillows. Waffles, yoghurt, eggs, toast, cereal and lots of extras for a filling breakfast. We had a nice quiet room on the 3rd floor, 393, the only issue was the light for the parking lot. The black out drapes kept out every shred of light but if you prefer to have the curtains open for the glow of the morning light it would be better to get a room on the other side of the building. Microwave and good sized fridge.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
Family4Tour, Thank you so much for your kind review! Our breakfast staff does a wonderful job ensuring that there is plenty of items to choose from for you to enjoy and we are so glad they were up to your expectations. We look forward to welcoming you on your next stay!

"Convenient, non congested location"

4
18/01/2016

I travel a lot and this hotel and location met all my requirements to make my stay a pleasant and satisfying one: quiet location, adequate amenities, a good breakfast, easy to get onto main roadways. The front desk staff was efficient but I would have like a bit of congeniality and warmth in their approach.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
Dorazd, Thank you so much for taking the time to review our property. We are beyond pleased we were able to accommodate all your traveling needs and look forward to seeing you your next time in Lynnwood!

"nothing personal"

3
15/01/2016

Basic, clean, descent location. Was traveling alone so felt safe, this was most important. Waited 10 min at front desk to be checked in and there was NO response from the front desk person, (Female). No greeting nor simple apology for the wait, not even after trying to give her some sense of grace and courtesy...Is this truly gone from our world. I've traveled all over the US, Mexico, Canada and overseas and it is amazing how numb this country is becoming. I might as well been talking to a robot. As far as the room goes...it was what you'd expect for this level of hotel chain.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
KCDCBG, Thank you for taking the time to review our property and staff. We strive for a superior stay and satisfaction with all of our guests and I am very sorry you did not get that feeling from our personnel, it is a definite coaching opportunity for us all. We hope we can get another chance to show you how awesome our staff truly are!

"Convenient to I-5 and I-405, but still quiet"

5
14/01/2016

This is the 4th time we have stayed at the Best Western Alderwood Mall - my sister lives just up 44th. The rooms have just been upgraded, and the new walk-in shower is very nice. The lobby always has hot coffee - and the breakfast is great, but sometimes there's not much room to sit and eat, if it's too cold to go out by the pool. Plenty of parking on all sides, and on-ramps north and south bound. Never have tried the outdoor pool, but it looks nice.

Anthony D, Director of Sales at BEST WESTERN Alderwood, responded to this review
BeechSportBill, Thank you for your great review. We are thrilled you choose to return to our property time and time again. It is repeat guests such as yourselves that make the hospitality industry so rewarding, make sure to say hello next time you are in the area and take a dip in the pool!

"Excellent hotel"

4
11/01/2016

We stayed for 2 days mid week on the 4th floor and it was incredibly quiet. Our room was beautifully decorated, very comfortable King bed. Microwave, refrigerator and fantastic quality TV. Bathroom sink was beautiful granite with charming old-fashioned faucet. Fantastic free hot breakfast -- eggs with melted cheese, sausage or bacon, waffles, muffins, cinnamon rolls, donuts, yogurts, cereals, juices, fruit... We met a friend one evening and were able to bring in pizza and spend about 3 hours together in the hotel's sun room breakfast area. The only complaint would be the swimming pool is outdoors and very small.

"Comfortable Accommodations!"

5
08/01/2016

Great location, clean rooms, very comfortable stay. We booked a king room. It was clean, bedding was comfortable. Room was spacious. Breakfast has great variety. Parking is free. Staff is very friendly & helpful. Close to shopping & places to eat. We will stay here again when in the area.

"best western"

4
06/01/2016

very handy to all kinds of shopping Alderwood mall is nearby and all of the major stores Easy on and off the freeway lots of restaurants as well as in hotel breakfast ample parking well lit and safe staff are pleasant and helpful

"Excellent!"

5
05/01/2016

Very good hotel! Extremely recommended! Beautiful hotel! Nice rooms! Excellent breakfast! We spend good time in this hotel. very clean rooms, comfortable beds, testy breakfast. Beautiful decorated hall and the breakfast room.

"A Great Stay"

5
03/01/2016

We have stayed at this hotel a number of times over the years and have never been disappointed. The staff is friendly and accomodating, no matter how busy they are. The location is great - close to the mall and 15 minutes from downtown Seattle, with lots of free parking on site and close to the I-5. The rooms were quiet, spacious, with quality mattresses that provide a good nights sleep. In the summer, breakfast can be eaten outside by the pool.

"Christmas home."

5
28/12/2015

Our two boys and their families live near by. We use this hotel as our base. It's very clean and the help are professional. We have stayed here the last 10 years. Convenient to late shopping, and very close to good places to eat. Great value for the price.

"Stop over just north of Seattle."

5
27/12/2015

If you are looking for a nice place to stay out of the hustle and bustle of Seattle Proper and yet want the best access to Seattle and surrounding area this is a great place to hang your hat. It is just north of Seattle with easy access on and off of the I-5 and minutes away from both Seattle and the East side Bellevue and the like. It is as well close to the Boeing plant and the tour there is spectacular and worth seeing. You can be in downtown Seattle in minutes. The pricing is better than down town and there is a goo selection of good restaurants in close proximity to this facility.

"Great Relaxation....NO Bacon"

5
25/12/2015

This was the best hotel I have stayed at. The staff, Jordan and trainee were so helpful and sweet. they turned my night around and I slept really good in the nice comfortable bed. Probably the best sleep I ever had. The breakfast was good, maybe change the bacon. The rest though was perfect and food, Just say no to the Bacon though,

"Best Western"

4
20/12/2015

This is a great location. Less than five minutes off the I-5 it is walking distance from the local mall (Alderwood). There are many different restaurants and fast food establishments nearby and several stores from grocery to clothing.

"Another good stopover hotel - professional quality"

4
20/12/2015

Stayed here for a few days with a colleague while installing some machines just up the road. This is a traditional Best Western in the modern style, so you should know what to expect. It's down to the staff and they were all very good. Rooms are nice and clean and of a decent size, check in was quick and friendly and the desk staff will always help you out with information etc. The breakfast buffet was the standard selection, well maintained so you don't run out of anything even when it's busy, and fresh coffee by the gallon. Enough space, the morning television .. and so on. The location is convenient for a few eating venues you can reach by foot if you wish and just a few hundred yards further are all the choices you could wish for. Close to a nice big mall, so really quite hard to find fault with.

"Once again"

5
20/12/2015

Have never been disappointed in any way. Cheery welcome for a Holiday stay. Easy convenient access to and from I5. Great location for shopping at Alderwood Mall and restaurants. We will stay here whenever we visit in then Seattle area.

"Shopping at the Alderwood Mall"

5
19/12/2015

We stay at the Best Western Alderwood when we go shopping at the Alderwood Mall and the other shopping centers in the area. We have stayed there when we go to the Seahawks games as we find it close enough to Seattle but are able to avoid the congestion of Seattle traffic and the high room rates during events.

"Good stay, good breakfast, comfy bed"

4
18/12/2015

Stay was pretty good. Free breakfast had a nice variety. Hotel is older but has been remodeled. The shower does not have a place to hold the soap which is ODD. Plenty of food choices nearby as well. Easy access. We stayed 3 nights and enjoyed some time in Seattle.

"Love the updates"

4
15/12/2015

Have stayed here before, last time they were undergoing updates to the facility. Updates have been very nicely done, room was large with updated furniture and TV. The bathroom was also well done. Internet access has been improve which is appreciated. Full breakfast is back including bacon and sausage. Food is good and staff keeps it refreshed all the time. Overall the place is very nice and the staff is friendly and helpful

"Great value and excellent location."

3
14/12/2015

We received a very good price on this clean and well maintained hotel with an excellent breakfast offering located in the heart of Lynnwood WA. I am overly picky about equipment noises and beds and this hotel proved to be average in that respect. Large bathroom and several grab bars were especially welcome.

"Great Stay"

5
06/12/2015

Recently upgraded, nice décor and very clean.Lots of shopping and eating places nearby.Free breakfast which featured lots of choices and breakfast room was bright and roomy.Staff was very courteous and well dressed.Nice value for the price.

"Poor Breakfast, uncomfortable mattress"

3
28/11/2015

The mattress had me waking up every 2-3 hours; it was uncomfortable as compared to other pillow top mattresses at other Best Westerns. The Breakfast was meager and not laid out well. The staff did not converse with me as most friendly staffs do. I don't think I would choose this hotel again. I did so as a last minute reservation.

"Nice room during our power outage"

5
23/11/2015

Very good value and great location. Two nights without power, freezing temps and cold shower, made this hotel feel like a palace !!! We grabbed the last room available. Room had 2 queen beds, a microwave, sink and mini-refrigerator. Mini-kitchen cabinets was well stocked with plates. Very spacious bathroom, separate vanity table, and big open closet with lots of hangers. Our booking came with a large continental breakfast. Hotel appearance from outside looks so-so, but it's really a clean and well-organized business hotel. A grade higher than other Best Westerns. We will not hesitate to book here again when our power goes out.

"Excellent option near Seattle and great value"

5
21/11/2015

We stayed at the Best Western Alderwood for our Seattle visit during August 2015. It was an excellent choice since the hotel was reasonably priced and relatively close to Downtown Seattle (20-30 minutes depending on traffic). The facilities were great and we really enjoyed our stay. It is definitely not a fancy hotel, but the rooms were comfortable and clean, the staff was very friendly, and the breakfasts were very nice. Overall, great option if planning a visit to Seattle and looking for a great value.

"Nice hotel and great location"

4
08/11/2015

This motel is located close to the freeway and shopping center. Even tho we had to drive into Seattle, it was nice to get away from all the busy in Seattle and stay in a quiet motel. We would definitely stay here again.

"best value in Seattle"

4
03/11/2015

everything about this Best Western @ Alderwood Mall is a step up from the usual... boutique designs, better breakfast items, value priced. this is one of the best options for your stay in or around Seattle

"Always satisfied"

4
30/10/2015

We have stayed at this particular Best Western quite a few times on our trips to see family. It has always been a great experience. This time, we found it to be a bit noisy (upstairs) and the bed was not what we usually expect, it was more firm than normal. I slept okay, but the hips and back were grumping the next day!!!

"Best Western Lynwood"

3
29/10/2015

The Location is convient to resturants and hwy 5. It was decorated nicely for holloween and the desk staff was pleasent. There was only one person on the desk when we checked in around 9 in the evening and she disppeared for 1/2 hour. Breakfast was ok but place to eat was a sunroom.. on a rainey day was dark and cold.. At check out we were told there were heaters we could have turned on.. I never saw them and that's not my job. Best choice in the area but I have been in nicer Best Westerns for less money.

"Nice place to stay"

5
26/10/2015

The only complaint was hot tub was not totally up to temp, probably about 95, should be 102. And the jets would not go to high. Breakfast had bacon, most BW's have sausage. That was a nice surprise. Easy on and off freeway.

"pleasant stay"

4
25/10/2015

Comfortable rooms, pleasant staff, clean and conveniently located. Would recommend and plan to return. Very easy access to and from the I-5, you don't hear the freeway inside the hotel. Only blocks from Alderwood Mall.

"Breakfast was excellent."

3
19/10/2015

This is a good family friendly place. Good value for your money. Room was clean. We were on the second floor, and could hear the people above us in the morning, which I didn't like. Close to shopping.

"Need a place to stay?"

4
19/10/2015

Good place to stay if in Lynnwood, WA. Close to it all. Friendly staff and clean rooms. Breakfast was good. Get a room on the upper floors, can hear people walking around. Over all good place to sleep.

"Stay every time in Lynnwood"

3
18/10/2015

Close to everything you need, shopping eating entertainment. Not too far from Seattle and more value for your dollars. Easy access to the interstate highways. Stay here every time we come down to Seattle and have had no problems

"Great Location"

4
18/10/2015

We use this hotel as a stopover. There are a lot of restaurants within walking distance and gives us a chance to stretch our legs. It is also a short drive to the shopping center. The hotel is quiet comfortable and has an ok breakfast.

"Clean and Quiet"

4
17/10/2015

A good spot to spend a night on the way to Seattle. Close to alderwood Mall. Complete breakfast. Comfortable beds. Well lit dressing area. Seasonal pool and hot tub. Reasonably priced. We will stay here again.

"Very clean and comfortable"

5
14/10/2015

The beds are very comfortable, the rooms are very clean, and breakfast was good. Staff was very helpful and polite. The price was fairly good. Very close to the Lynnwood Convention center and the Olympus spa, the Alderwood Mall is close as well as many places to eat within walking distance.

"Awesome best western"

5
12/10/2015

Awesome best western with price in the average range, received above average breakfast and above average service. This and the Best Western at Bremerton are the best Best Western hotels in Washington. In my humble opinion.

"Love the renovations"

4
11/10/2015

We have enjoyed the Alderwood location regularly for over a decade as the location is perfect for trips with friends to the nearby Lynwood location, Olympus Spa. They have refreshed the exterior, revamped the lobby and breakfast area and totally refreshed the interior rooms.

"A worthwhile stay"

5
10/10/2015

Extremely clean. Freeway close. Many choice restaurants within 10 minues. Large mall less than 5 minutes away. Traffic in and out of Seattle is a royal pain in the neck. But if you time your travels in non rush hour traffic, it is an easy drive.

"Pleasantly Surprised"

4
10/10/2015

Although I have had generally good experiences with Best Westerns, I was pleasantly surprised with this location. The rooms were spacious and well appointed, the wireless connectivity was good, and the included breakfast, while nothing fancy, was good and sufficient enough to hold me over until lunch. My only complaint is housekeeping - the staff were generally not very friendly (I typically find hotel housekeeping staff to be quite pleasant) and it bothered me that they did not bother to clean my tub for the majority of my stay and for about half my stay did not clean the bathroom floor. I tend to shed a lot of hair, so it was quite noticeable. Even though it was my own hair, I still expect the floor and tub to be cleaned. Overall though, I really enjoyed it here and would still return despite the minor housekeeping issue.

"Unplanned stopover"

5
19/09/2015

I booked the Best Western because my scheduled accommodations were not available. This hotel really surprised me. It is tucked into a sidestreet right off the interstate. The room was quiet and comfortable and larger than expected. The breakfast included in the rate offered eggs, bacon, waffles, yogurt, coffee, and juices. There was a spa and pool as well for warmer weather. Located near shopping and restaurants.

"Just average. "

3
15/09/2015

Upon check in (we walked in) we could tell the girl was busy as there appeared to be a large group she was checking in. She was pleasant to us, and we got a room. Upon arrival at the room, the door was already open and TV was on. We put our bags down and there was a bug (beetle like) on top of the bed cover. I killed it but didn't report it as I figured it wasn't any of the staff's fault and we only ever saw one. I did go ask about the room door being open and TV on and she said a manager was checking the TV as they were having issues and TVs weren't working; the manager must have forgotten to close the door. From there everything seemed ok for the rest of our stay. Typical Best Western which was clean, usual breakfast, and outdoor pool/hot tub. Slow internet wifi so having a TV given we have 2 kids, would have definitely been nice (or appreciated being told at check in as it may have altered our plans). Upon check out we again explained the TV issue and was told (by a diff staff member) that "we have been back and forth with Comcast". In our experience, paying full price for a hotel isn't an issue if the hotel has everything in good working condition, but an offer of a small discount for the lack of TV would have been appreciated and probably secured a return visit from us. For the same or lower price, we have had better service, experience, and everything working at La Quinta Lynnwood and will likely go back there next time. As a BW Rewards card holder, we just expected a little more from the BW; especially given there known TV issues. If they ask you for more than $90-100/night here, look elsewhere.

"Average Experience with issues"

3
15/09/2015

Overall just ok. Arrived at room, door was unlocked and TV was on. Mentioned this to the staff, and they said that a manager was checking TVs as they are having problems and the manager must have forgotten to close the room door. Our TV wasn't working. When we walked in, there was some bug (like a beattle) sitting on top of the bed cover, which we had to kill. It was quite offputting for my wife & daughter, but we figured it probably didn't have anything to do with the staff, so we didn't report it. Upon check out we menitoned the TV issue but were offered nothing more than "we have been dealing with Comcast about it". When paying full price, we kind of expect everyhting to be working. If it's not, most hotels in our experience, are apologetic with a small reduction in their rate to compensate for the issues. Apaprently not at this Best Western, as we weren't told about it at check in, and they didn't seem to care at check out. It's too bad, as a BW Rewards memeber, we generally like BW. Next time we'll probably just stay at La Quinta in Lynnwood again, as they seem to care more and just be better overall, IMO.

"Surrounded by good shopping"

4
14/09/2015

Staff are friendly, hot breakfast was good, rooms were spacious. My only negative comment is that the rooms are noisy between floors. We were on the second floor. Note the rooms have a fridge and microwave - but no freezer in the fridge.

"Best Western Alderwood"

4
13/09/2015

It was an incredible hotel, as all best western are, the only problem we found was that the breakfast was not as good as usual. It wasn't as tasty, there wasnt as many choices and was just overall not very good.